About Our Client This the UK family office and global corporate office for a global group of companies. The group corporate office is the investment holding for 3 industrial businesses with global operations. There are 28 directors and shareholders. Job Description This is a newly created role to act as the Head of HR for the investment office and to business partner the 28 directors and shareholders. The role will be to bring some structure and clarity to people related processes. Looking to design and implement an appraisal process to relate to the annual compensation review cycle, talent management and diplomatic ER issue management. Reporting on key HR related topics via PowerPoint and excel in a concise and succinct manner. This is a very lean team so the role has limited support. This is a role partnering the groups most senior stakeholders and requires diplomacy and experience partnering with senior board members to understand people related issues and find solutions. The Successful Applicant • Be able to demonstrate partnering with boards and senior stakeholders • Designed and implemented appraisal programme to senior leadership • Business Partner for leadership level • Experience in both large corporate but also small companies • CIPD level 7 or equivalent What's on Offer • Good remuneration package • Intimate working environment • Highly visible role • Ability to know all your stakeholders on a personal level
Feb 25, 2026
Full time
About Our Client This the UK family office and global corporate office for a global group of companies. The group corporate office is the investment holding for 3 industrial businesses with global operations. There are 28 directors and shareholders. Job Description This is a newly created role to act as the Head of HR for the investment office and to business partner the 28 directors and shareholders. The role will be to bring some structure and clarity to people related processes. Looking to design and implement an appraisal process to relate to the annual compensation review cycle, talent management and diplomatic ER issue management. Reporting on key HR related topics via PowerPoint and excel in a concise and succinct manner. This is a very lean team so the role has limited support. This is a role partnering the groups most senior stakeholders and requires diplomacy and experience partnering with senior board members to understand people related issues and find solutions. The Successful Applicant • Be able to demonstrate partnering with boards and senior stakeholders • Designed and implemented appraisal programme to senior leadership • Business Partner for leadership level • Experience in both large corporate but also small companies • CIPD level 7 or equivalent What's on Offer • Good remuneration package • Intimate working environment • Highly visible role • Ability to know all your stakeholders on a personal level
Computacenter AG & Co. oHG
Hatfield, Hertfordshire
ServiceNow Senior Functional Consultant Location: UK - Hatfield Job-ID: 217237 Contract type: Standard Business Unit: ServiceNow Life on the team We are looking for a Senior Business Analyst / Functional Consultant to join our Group Information Services team at Computacenter, this is an excellent opportunity to join a thriving team, you'll report to the Head of Services Management Systems and have the autonomy to really make this role your own! You will be part of a team of functional consultants focused on implementing new functionality, application upgrades, standardisation, process improvements on differing technologies working with technical teams and business teams to successfully deliver changes in a dynamic environment in line with Computacenter standards and processes. What you'll do Work with users and key system stakeholders across Computacenter and the customer base to analyse enhancement requests, prioritise them and work with the in-house technical teams as well as external suppliers to deliver them. Working with a range of stakeholders across the business, define the requirements, processes, procedures and reporting for new modules, components, and applications to complement the existing toolset. Lead workshops to ensure full alignment of requirements and solution across technical and business teams. Ensure that all such requirements are fully aligned to industry best practice and put Computacenter in a leading competitive position. Own the delivery of both enhancements and new components and systems. A key part of this will be ensuring that the solutions have been thoroughly tested and meet the specified functional requirements. Working in geographically spread Agile teams- writing user stories, performing show & tells, functional testing and creating documentation as needed for projects undertaken. Produce project plans, highlight reports, exceptions reports and risk & issue logs when required. What you'll need 7 years + working in similar Business Analyst / Project management role and at least last 3 years within IT Service Management Experience being the lead business analyst and project manager for an application development project, delivered to (or within) a medium to large size company. Experience of analysing and delivering enhancement requests to a core business system deployed in a medium to large size company. Strong experience working with ServiceNow applications: ITSM, FSM, HRSD, SPM understanding full features and capability. Experience with integration capability within ServiceNow Administration experience of a ServiceNow instance including the delegation of groups, modification of CMS, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items and updates of all other existing solutions requiring revisions An understanding of Incident management, problem management, change management, release management and configuration management as it relates to ITIL Experience working within a hybrid Agile/Scrum / Waterfall framework Experience in the Systems Development Life Cycle processing including requirements analysis and systems design. Be able to write high quality requirements documents, test plans, project plans, user guides, highlight reports and release notes. Be able to lead technical teams, at a detailed level, on the functionality that needs to be developed and any changes / corrections that need to be made during the development lifecycle. Be able to carry out hands on application functionality testing, prior to handing over for user acceptance. Be able to design business processes, perform requirements analysis and run requirements workshops. Be an excellent communicator, able to drive and influence others across the internal organisation Be able to take ownership of both technical and business issues and drive to resolution. Additional information Country: UK Location: Hatfield (Hybrid-working) Hours: Full-time Role Type: Permanent About us We are a leading independent technology and services provider, trusted by large corporate and public sector organisations. We are a responsible business that believes in winning together for our people and our planet. We help our customers to source, transform and manage their technology infrastructure to deliver digital transformation, enabling people and their business. Our business may be about technology, but first of all it's about people With over 20,000 people across 22 countries, we are proud of our inclusive culture - where everyone can thrive, feel valued, and truly belong. As an equal opportunities employer, we're committed to ensuring fair and equal access to opportunities for all. Your application will be considered on its merits, regardless of your age, disability, ethnicity, gender identity, or any other characteristics protected by law. What matters most to us is that you share our vision and values, and bring the experience and skills we're looking for. We are proud to be a Disability Confident Employer. We welcome applications from disabled people and accept applications in alternative formats. We also guarantee to interview applicants who have a disability. If you share our values and want to make a meaningful impact in a supportive, forward-thinking environment - we'd love to hear from you!
Feb 25, 2026
Full time
ServiceNow Senior Functional Consultant Location: UK - Hatfield Job-ID: 217237 Contract type: Standard Business Unit: ServiceNow Life on the team We are looking for a Senior Business Analyst / Functional Consultant to join our Group Information Services team at Computacenter, this is an excellent opportunity to join a thriving team, you'll report to the Head of Services Management Systems and have the autonomy to really make this role your own! You will be part of a team of functional consultants focused on implementing new functionality, application upgrades, standardisation, process improvements on differing technologies working with technical teams and business teams to successfully deliver changes in a dynamic environment in line with Computacenter standards and processes. What you'll do Work with users and key system stakeholders across Computacenter and the customer base to analyse enhancement requests, prioritise them and work with the in-house technical teams as well as external suppliers to deliver them. Working with a range of stakeholders across the business, define the requirements, processes, procedures and reporting for new modules, components, and applications to complement the existing toolset. Lead workshops to ensure full alignment of requirements and solution across technical and business teams. Ensure that all such requirements are fully aligned to industry best practice and put Computacenter in a leading competitive position. Own the delivery of both enhancements and new components and systems. A key part of this will be ensuring that the solutions have been thoroughly tested and meet the specified functional requirements. Working in geographically spread Agile teams- writing user stories, performing show & tells, functional testing and creating documentation as needed for projects undertaken. Produce project plans, highlight reports, exceptions reports and risk & issue logs when required. What you'll need 7 years + working in similar Business Analyst / Project management role and at least last 3 years within IT Service Management Experience being the lead business analyst and project manager for an application development project, delivered to (or within) a medium to large size company. Experience of analysing and delivering enhancement requests to a core business system deployed in a medium to large size company. Strong experience working with ServiceNow applications: ITSM, FSM, HRSD, SPM understanding full features and capability. Experience with integration capability within ServiceNow Administration experience of a ServiceNow instance including the delegation of groups, modification of CMS, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items and updates of all other existing solutions requiring revisions An understanding of Incident management, problem management, change management, release management and configuration management as it relates to ITIL Experience working within a hybrid Agile/Scrum / Waterfall framework Experience in the Systems Development Life Cycle processing including requirements analysis and systems design. Be able to write high quality requirements documents, test plans, project plans, user guides, highlight reports and release notes. Be able to lead technical teams, at a detailed level, on the functionality that needs to be developed and any changes / corrections that need to be made during the development lifecycle. Be able to carry out hands on application functionality testing, prior to handing over for user acceptance. Be able to design business processes, perform requirements analysis and run requirements workshops. Be an excellent communicator, able to drive and influence others across the internal organisation Be able to take ownership of both technical and business issues and drive to resolution. Additional information Country: UK Location: Hatfield (Hybrid-working) Hours: Full-time Role Type: Permanent About us We are a leading independent technology and services provider, trusted by large corporate and public sector organisations. We are a responsible business that believes in winning together for our people and our planet. We help our customers to source, transform and manage their technology infrastructure to deliver digital transformation, enabling people and their business. Our business may be about technology, but first of all it's about people With over 20,000 people across 22 countries, we are proud of our inclusive culture - where everyone can thrive, feel valued, and truly belong. As an equal opportunities employer, we're committed to ensuring fair and equal access to opportunities for all. Your application will be considered on its merits, regardless of your age, disability, ethnicity, gender identity, or any other characteristics protected by law. What matters most to us is that you share our vision and values, and bring the experience and skills we're looking for. We are proud to be a Disability Confident Employer. We welcome applications from disabled people and accept applications in alternative formats. We also guarantee to interview applicants who have a disability. If you share our values and want to make a meaningful impact in a supportive, forward-thinking environment - we'd love to hear from you!
The Opportunity We're looking for an experienced HR leader with a strong background in business partnering to play a pivotal role in shaping and delivering our people strategy within the Consulting business unit. This is a high impact position focused on enabling business growth, strengthening organisational capability, and ensuring company-wide initiatives are embedded effectively. You'll act as a trusted adviser to senior leaders, lead critical strategic people focused programmes, and deputise for the People Director when required. The Role In this senior leadership role, you will partner closely with the Consulting leadership team to deliver a high quality, commercially focused HR service. You'll contribute to the development and oversee execution of the annual People Plan, drive engagement and wellbeing initiatives, and support workforce planning to support future growth. You will also guide organisational change, champion best practice, and ensure our people processes, systems and frameworks are aligned, efficient and future ready. Responsibilities Include Strategic Partnership & Leadership Partner with the Chief Operations Director to ensure effective HR reporting, metrics and processes. Work with the International Growth Lead to support people-related activity in new geographies, collaborating closely with Group HR. Lead the delivery of the annual People Plan, ensuring alignment with Group strategy and leveraging specialist expertise. Input into key strategic bids as required and coordinate required people input into all bidding activity. Identify opportunities for improvement/initiatives to support work winning aims. Depose for the People Director as required. People Strategy, Culture & Engagement Lead the EDI and Wellbeing strategy for the Business Unit and ensure alignment with Amey wide priorities. Drive an engagement strategy with regular monitoring and action planning. Refine and embed clear career paths and reward pathways across the business. Embed senior succession planning and ensure robust talent identification processes in collaboration with L&D. Organisational Development & Change Deliver required organisational change activity working in collaboration with the People Partners Coach and mentor both Senior Leaders and more junior members of the HR team Workforce Planning & Recruitment Collaborate with the recruitment lead to develop a coherent workforce plan focused on growth and future skills. Work in collaboration with the L&D team and People Partners to design and deliver required internal activity to develop future skills. Support business leaders in identifying future workforce requirements for proactive planning and targeted recruitment. Operational HR Excellence Lead mobilisation of any new SuccessFactors modules within the BU. Provide advice on complex ER cases. Provide business partner support for the functional teams in the BU. Contribute to group wide HR projects as required. What You'll Bring to Us Significant experience as a senior HR leader with a robust background in business partnering in a complex, fast paced environment. Ideally will have worked within a global business delivering HR solutions internationally. A strong commercial mindset with the ability to deliver value adding HR solutions aligned to business needs. Proven capability in organisational development, change and workforce planning. Expertise in succession planning, career pathways, and capability development. Experience leading engagement, wellbeing, EDI and talent initiatives at scale. Confidence in coaching senior leaders and influencing at senior level. Strong project management skills with the ability to drive delivery across multiple priorities. Ability to build strong internal and external networks and bring best practice into the organisation. A proactive, pragmatic solutions focused approach with a commitment to continuous improvement. Resilient and determined. What we can offer you At Amey, we recognise that our biggest asset is our people. That's why when you join us, we offer flexibility, career development, a choice of benefits and support that help you through all life's ups and downs. It's the reason why Investors in People put us among the top 1% of employers. With dedicated mentoring and support on hand to ensure you hit your career milestones. We're huge advocates for professional development and offer a recognition bonus for those achieving professional qualifications. Work-life Balance Work-life balance and flexibility are key for our success. We empower our people to make choices that are right for them, with hybrid, part-time and flexible work patterns. And with a network of offices across the UK, we're open to discussing working options that suit you. Health cash plan, 24 GP, support and assistance programmes, wellbeing ambassadors and Wellbeing Wednesday, dental vouchers EDI At Amey we celebrate our people and all that they are. This is reflected in our Affinity Group networks, providing a community of support and connection,a safe space to share experiences, learn from one another and generate ideas - NeuroDiversity, Armed Forces, Multicultural Network, Pride, Diversability and Parents & Carers. Social Value You'll get 2 Community Involvement Days each year to volunteer for a charity of your choice and further opportunities to support fundraising initiatives. Plus a range of other great perks and benefits including: Pension- Generous Pension scheme which we will contribute to Bonus - up to 20% of base salary Choices- Our flexible benefits scheme is tailored by you, including buying additional annual leave, cycle2work scheme, charity giving and gym membership Save with Amey- Our online voucher portal gives you access to thousands of discounts from leading retailers to help you save on shopping, days out, or nights in. Your Career at Amey At Amey, we value collective expertise, but also the spark one person can bring. As one of us, you can really be yourself, because your individuality is an asset. You'll be stretched but always supported. Well recognise your hard work and look after your well-being too. You'll be empowered to play your part and achieve, encouraged to fulfil your own ambition as well as the shared one. Join us at Amey and be part of a team that's transforming communities and shaping a better future. Ready to make a difference? Apply today Application Guidance Amey is committed to Inclusion and Diversity. We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation or age. We are also committed to offering applicants with a disability an interview, if they meet the minimum requirements for the role. Please contact our recruitment team to discuss any access needs, reasonable adjustments or additional application support that may be required at any point during the recruitment process.
Feb 25, 2026
Full time
The Opportunity We're looking for an experienced HR leader with a strong background in business partnering to play a pivotal role in shaping and delivering our people strategy within the Consulting business unit. This is a high impact position focused on enabling business growth, strengthening organisational capability, and ensuring company-wide initiatives are embedded effectively. You'll act as a trusted adviser to senior leaders, lead critical strategic people focused programmes, and deputise for the People Director when required. The Role In this senior leadership role, you will partner closely with the Consulting leadership team to deliver a high quality, commercially focused HR service. You'll contribute to the development and oversee execution of the annual People Plan, drive engagement and wellbeing initiatives, and support workforce planning to support future growth. You will also guide organisational change, champion best practice, and ensure our people processes, systems and frameworks are aligned, efficient and future ready. Responsibilities Include Strategic Partnership & Leadership Partner with the Chief Operations Director to ensure effective HR reporting, metrics and processes. Work with the International Growth Lead to support people-related activity in new geographies, collaborating closely with Group HR. Lead the delivery of the annual People Plan, ensuring alignment with Group strategy and leveraging specialist expertise. Input into key strategic bids as required and coordinate required people input into all bidding activity. Identify opportunities for improvement/initiatives to support work winning aims. Depose for the People Director as required. People Strategy, Culture & Engagement Lead the EDI and Wellbeing strategy for the Business Unit and ensure alignment with Amey wide priorities. Drive an engagement strategy with regular monitoring and action planning. Refine and embed clear career paths and reward pathways across the business. Embed senior succession planning and ensure robust talent identification processes in collaboration with L&D. Organisational Development & Change Deliver required organisational change activity working in collaboration with the People Partners Coach and mentor both Senior Leaders and more junior members of the HR team Workforce Planning & Recruitment Collaborate with the recruitment lead to develop a coherent workforce plan focused on growth and future skills. Work in collaboration with the L&D team and People Partners to design and deliver required internal activity to develop future skills. Support business leaders in identifying future workforce requirements for proactive planning and targeted recruitment. Operational HR Excellence Lead mobilisation of any new SuccessFactors modules within the BU. Provide advice on complex ER cases. Provide business partner support for the functional teams in the BU. Contribute to group wide HR projects as required. What You'll Bring to Us Significant experience as a senior HR leader with a robust background in business partnering in a complex, fast paced environment. Ideally will have worked within a global business delivering HR solutions internationally. A strong commercial mindset with the ability to deliver value adding HR solutions aligned to business needs. Proven capability in organisational development, change and workforce planning. Expertise in succession planning, career pathways, and capability development. Experience leading engagement, wellbeing, EDI and talent initiatives at scale. Confidence in coaching senior leaders and influencing at senior level. Strong project management skills with the ability to drive delivery across multiple priorities. Ability to build strong internal and external networks and bring best practice into the organisation. A proactive, pragmatic solutions focused approach with a commitment to continuous improvement. Resilient and determined. What we can offer you At Amey, we recognise that our biggest asset is our people. That's why when you join us, we offer flexibility, career development, a choice of benefits and support that help you through all life's ups and downs. It's the reason why Investors in People put us among the top 1% of employers. With dedicated mentoring and support on hand to ensure you hit your career milestones. We're huge advocates for professional development and offer a recognition bonus for those achieving professional qualifications. Work-life Balance Work-life balance and flexibility are key for our success. We empower our people to make choices that are right for them, with hybrid, part-time and flexible work patterns. And with a network of offices across the UK, we're open to discussing working options that suit you. Health cash plan, 24 GP, support and assistance programmes, wellbeing ambassadors and Wellbeing Wednesday, dental vouchers EDI At Amey we celebrate our people and all that they are. This is reflected in our Affinity Group networks, providing a community of support and connection,a safe space to share experiences, learn from one another and generate ideas - NeuroDiversity, Armed Forces, Multicultural Network, Pride, Diversability and Parents & Carers. Social Value You'll get 2 Community Involvement Days each year to volunteer for a charity of your choice and further opportunities to support fundraising initiatives. Plus a range of other great perks and benefits including: Pension- Generous Pension scheme which we will contribute to Bonus - up to 20% of base salary Choices- Our flexible benefits scheme is tailored by you, including buying additional annual leave, cycle2work scheme, charity giving and gym membership Save with Amey- Our online voucher portal gives you access to thousands of discounts from leading retailers to help you save on shopping, days out, or nights in. Your Career at Amey At Amey, we value collective expertise, but also the spark one person can bring. As one of us, you can really be yourself, because your individuality is an asset. You'll be stretched but always supported. Well recognise your hard work and look after your well-being too. You'll be empowered to play your part and achieve, encouraged to fulfil your own ambition as well as the shared one. Join us at Amey and be part of a team that's transforming communities and shaping a better future. Ready to make a difference? Apply today Application Guidance Amey is committed to Inclusion and Diversity. We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation or age. We are also committed to offering applicants with a disability an interview, if they meet the minimum requirements for the role. Please contact our recruitment team to discuss any access needs, reasonable adjustments or additional application support that may be required at any point during the recruitment process.
Private Banking Middle Office - Assistant Vice President 12 Month Fixed Term Contract / Permanent Hybrid - Onsite 3 days per week Location - Birmingham We are seeking high calibre Associate and Assistant Vice President-level professionals to join a fast paced operations environment supporting a leading private banking institution. These roles sit within the broader Operations function, with a primary focus on Asset Servicing. The ideal candidate will bring hands on experience from operational or middle office teams, in equity or fixed income space, and have the capability to integrate quickly and operate autonomously. The ideal candidate will have background in corporate action event processing (both mandatory and voluntary), managing end to end processing, event notifications, bookings, reconciliations, and custodian interactions. Candidates should demonstrate familiarity with event specific nuances (e.g., Japanese stock splits), and be comfortable navigating multiple systems while maintaining rigorous attention to detail and control frameworks. Alongside asset servicing, experience within settlements is highly valued, including SWIFT messaging familiarity, market matching requirements, and understanding of 515/518 processes. Knowledge of SSIs, custody workflows, asset transfers, and how CASS rules 6 & 7 apply in an operational setting is also important. Success in this role requires excellent interpersonal skills, as you will regularly communicate with internal teams, external custodians, and client facing staff. A strong risk mindset, ability to manage exceptions, and confidence in escalating issues appropriately are essential. Headline Requirements Operational background within financial services (private banking preferred but not essential) Experience across asset servicing, corporate actions, reconciliations, and/or settlements Ability to hit the ground running with minimal product or technical theory training Strong risk and control mindset with proven stakeholder communication skills Familiarity with custody processes, CASS rules, SSIs, and core industry systems Key Responsibilities Support the Asset Servicing and Operations teams across corporate actions, including mandatory and voluntary events Process event notifications, incoming instructions, bookings, and custodian portal updates Manage reconciliations across multiple internal systems Handle event specific nuances and market specific requirements (e.g., Japanese market conventions) Support settlements workflows including SWIFT messaging, trade matching, 515s/518s, and market specific rules Maintain and update SSIs where required Apply understanding of CASS rules (particularly 6 & 7) to operational processes Assist with asset transfers and custody related workflows Communicate effectively with internal stakeholders, custodians, and client facing teams Uphold strong risk, control, and governance standards How We Work: Delta Capita is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, colour, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require any reasonable adjustments through your interview process, please use the designated space within the application questionnaire. This is a fixed term contract full time position located in Birmingham. As the selection and interview process is ongoing, please submit your application in English as soon as possible, if your profile is selected, a member of our team will contact you within 4 weeks. For this role a valid working permit for the UK is mandatory. Expectations regarding hybrid working: As we are a Service Provider and Consulting firm servicing clients, our policy for physically working from the office (which may be the clients' offices or our own offices depending on the client) aligns to what our clients' policies and expectations are and these vary. Most of our clients now require a minimum of 3 days per week in the office, 2 days from home, and accordingly this is also the minimum expectation that Delta Capita require. However, some of our clients have now moved up to 4 days and even 5 days in the office and we require candidates to be flexible to meet our client demands. Who We Are: Delta Capita Group is a global managed services, consulting, and solutions provider with a unique combination of experience in Financial Services and technology innovation capability. Our mission is to reinvent the financial services value chain providing technology based mutualised services for financial institutions for non differentiating services. Our 3 offerings are: Managed Services Consulting & Solutions Technology To know more about Delta Capita and our culture click here: Working at DC - Delta Capita
Feb 25, 2026
Full time
Private Banking Middle Office - Assistant Vice President 12 Month Fixed Term Contract / Permanent Hybrid - Onsite 3 days per week Location - Birmingham We are seeking high calibre Associate and Assistant Vice President-level professionals to join a fast paced operations environment supporting a leading private banking institution. These roles sit within the broader Operations function, with a primary focus on Asset Servicing. The ideal candidate will bring hands on experience from operational or middle office teams, in equity or fixed income space, and have the capability to integrate quickly and operate autonomously. The ideal candidate will have background in corporate action event processing (both mandatory and voluntary), managing end to end processing, event notifications, bookings, reconciliations, and custodian interactions. Candidates should demonstrate familiarity with event specific nuances (e.g., Japanese stock splits), and be comfortable navigating multiple systems while maintaining rigorous attention to detail and control frameworks. Alongside asset servicing, experience within settlements is highly valued, including SWIFT messaging familiarity, market matching requirements, and understanding of 515/518 processes. Knowledge of SSIs, custody workflows, asset transfers, and how CASS rules 6 & 7 apply in an operational setting is also important. Success in this role requires excellent interpersonal skills, as you will regularly communicate with internal teams, external custodians, and client facing staff. A strong risk mindset, ability to manage exceptions, and confidence in escalating issues appropriately are essential. Headline Requirements Operational background within financial services (private banking preferred but not essential) Experience across asset servicing, corporate actions, reconciliations, and/or settlements Ability to hit the ground running with minimal product or technical theory training Strong risk and control mindset with proven stakeholder communication skills Familiarity with custody processes, CASS rules, SSIs, and core industry systems Key Responsibilities Support the Asset Servicing and Operations teams across corporate actions, including mandatory and voluntary events Process event notifications, incoming instructions, bookings, and custodian portal updates Manage reconciliations across multiple internal systems Handle event specific nuances and market specific requirements (e.g., Japanese market conventions) Support settlements workflows including SWIFT messaging, trade matching, 515s/518s, and market specific rules Maintain and update SSIs where required Apply understanding of CASS rules (particularly 6 & 7) to operational processes Assist with asset transfers and custody related workflows Communicate effectively with internal stakeholders, custodians, and client facing teams Uphold strong risk, control, and governance standards How We Work: Delta Capita is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, colour, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require any reasonable adjustments through your interview process, please use the designated space within the application questionnaire. This is a fixed term contract full time position located in Birmingham. As the selection and interview process is ongoing, please submit your application in English as soon as possible, if your profile is selected, a member of our team will contact you within 4 weeks. For this role a valid working permit for the UK is mandatory. Expectations regarding hybrid working: As we are a Service Provider and Consulting firm servicing clients, our policy for physically working from the office (which may be the clients' offices or our own offices depending on the client) aligns to what our clients' policies and expectations are and these vary. Most of our clients now require a minimum of 3 days per week in the office, 2 days from home, and accordingly this is also the minimum expectation that Delta Capita require. However, some of our clients have now moved up to 4 days and even 5 days in the office and we require candidates to be flexible to meet our client demands. Who We Are: Delta Capita Group is a global managed services, consulting, and solutions provider with a unique combination of experience in Financial Services and technology innovation capability. Our mission is to reinvent the financial services value chain providing technology based mutualised services for financial institutions for non differentiating services. Our 3 offerings are: Managed Services Consulting & Solutions Technology To know more about Delta Capita and our culture click here: Working at DC - Delta Capita
EPR Associate Director of Operations Closing date: 03 March 2026 The post holder will be responsible for operational readiness and service continuity ahead of the EPR go-live. As part of the governance structure, they will focus on risk management and ensure that clinical safety is at the heart of the Programme. They will play a key role in EPR go-live and stabilisation, providing leadership to clinical and workforce colleagues. The post holder will be responsible for post EPR implementation optimisation, making sure that all benefits can be fully realised and operational effectiveness is maximised. The post holder will be digitally minded and able to understand what the change from analogue to digital will mean for the daily working lives of operational and clinical staff and Trust productivity. They will combine this with strong engagement and change management skills to bring colleagues on board with the significant change in working practices required for the delivery of identified benefits. Main duties of the job The post holder will provide senior operational accountability for the safe, effective, and sustainable transition to an electronic patient record (EPR) across the Royal Orthopaedic Hospital NHS Foundation Trust, ensuring robust clinical engagement, operational resilience and delivery and capture of long-term digital benefits. The post holder will take the lead responsibility for operational change management within the EPR Programme, reporting into the Deputy Chief Operating Officer (DCOO) with additional oversight from the Chief Digital Information Officer (CDIO). They will work alongside the Chief Clinical Information Officer (CCIO) and Chief Nurse Information Officer (CNIO) to provide strategic direction, aligning the EPR to Trust Strategy, clinical priorities and Integrated Care System objectives. This is a key role forming part of the senior leadership team for the EPR Programme. About us The Royal Orthopaedic Hospital NHS Foundation Trust is one of the largest specialist orthopaedic units in Europe. We offer planned orthopaedic surgery to people locally, nationally and internationally. Our Trust is a very special hospital; big enough to deliver world class services and small enough to offer an exceptional patient and staff experience. We offer a working experience unique in the West Midlands and we're always on the lookout for passionate people to join our award winning team. The ROH is an equal opportunities employer. We employ people of difference and are committed to growing an inclusive culture, where difference is celebrated, and people feel able to bring their whole and authentic self to work. We are a Disability Confident Leader and offer a range of inclusive, family friendly and flexible working arrangements and policies to support our people in the workplace. Flexible working requests will be considered. The Trust is committed to the Disability Confident Interview Scheme and will offer an interview to disabled applicants who meet the minimum criteria for a vacancy and consider them on their abilities. If you have a disability and need any support with your application or require any reasonable adjustments, please do get in touch with the Recruiting Manager for this position so that the team can support you. Job responsibilities Please refer to the Job Description and Person Specification document for a full list of details on the main responsibilities for the role. Person Specification Qualifications Business qualification at a Masters level or equivalent Evidence of leadership development Knowledge of the NHS with up to date understanding of performance management regimes Experience Significant experience within the acute hospital healthcare sector at Senior Management level Significant experience working on large scale complex transformation programmes, ideally with a digital focus Experience of managing governance, risk and clinical safety Knowledge Knowledge of leading the redesign of services to ensure they are delivered to the highest standard and are cost effective Knowledge of how to work at a very senior level with a multi professional group of staff Knowledge of effective programme management. Holding teams to account and completing tasks amongst competing priorities Skills Highly developed leadership and influencing skills with the ability to enthuse, motivate and involve individuals and teams Well developed IT skills to manage and report on complex performance management information, good keyboard skills Able to work collaboratively with partner organisations Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any prior criminal convictions. The Royal Orthopaedic Hospital NHS Foundation Trust £76,965 to £88,682 a year per annum, pro rata if part time.
Feb 25, 2026
Full time
EPR Associate Director of Operations Closing date: 03 March 2026 The post holder will be responsible for operational readiness and service continuity ahead of the EPR go-live. As part of the governance structure, they will focus on risk management and ensure that clinical safety is at the heart of the Programme. They will play a key role in EPR go-live and stabilisation, providing leadership to clinical and workforce colleagues. The post holder will be responsible for post EPR implementation optimisation, making sure that all benefits can be fully realised and operational effectiveness is maximised. The post holder will be digitally minded and able to understand what the change from analogue to digital will mean for the daily working lives of operational and clinical staff and Trust productivity. They will combine this with strong engagement and change management skills to bring colleagues on board with the significant change in working practices required for the delivery of identified benefits. Main duties of the job The post holder will provide senior operational accountability for the safe, effective, and sustainable transition to an electronic patient record (EPR) across the Royal Orthopaedic Hospital NHS Foundation Trust, ensuring robust clinical engagement, operational resilience and delivery and capture of long-term digital benefits. The post holder will take the lead responsibility for operational change management within the EPR Programme, reporting into the Deputy Chief Operating Officer (DCOO) with additional oversight from the Chief Digital Information Officer (CDIO). They will work alongside the Chief Clinical Information Officer (CCIO) and Chief Nurse Information Officer (CNIO) to provide strategic direction, aligning the EPR to Trust Strategy, clinical priorities and Integrated Care System objectives. This is a key role forming part of the senior leadership team for the EPR Programme. About us The Royal Orthopaedic Hospital NHS Foundation Trust is one of the largest specialist orthopaedic units in Europe. We offer planned orthopaedic surgery to people locally, nationally and internationally. Our Trust is a very special hospital; big enough to deliver world class services and small enough to offer an exceptional patient and staff experience. We offer a working experience unique in the West Midlands and we're always on the lookout for passionate people to join our award winning team. The ROH is an equal opportunities employer. We employ people of difference and are committed to growing an inclusive culture, where difference is celebrated, and people feel able to bring their whole and authentic self to work. We are a Disability Confident Leader and offer a range of inclusive, family friendly and flexible working arrangements and policies to support our people in the workplace. Flexible working requests will be considered. The Trust is committed to the Disability Confident Interview Scheme and will offer an interview to disabled applicants who meet the minimum criteria for a vacancy and consider them on their abilities. If you have a disability and need any support with your application or require any reasonable adjustments, please do get in touch with the Recruiting Manager for this position so that the team can support you. Job responsibilities Please refer to the Job Description and Person Specification document for a full list of details on the main responsibilities for the role. Person Specification Qualifications Business qualification at a Masters level or equivalent Evidence of leadership development Knowledge of the NHS with up to date understanding of performance management regimes Experience Significant experience within the acute hospital healthcare sector at Senior Management level Significant experience working on large scale complex transformation programmes, ideally with a digital focus Experience of managing governance, risk and clinical safety Knowledge Knowledge of leading the redesign of services to ensure they are delivered to the highest standard and are cost effective Knowledge of how to work at a very senior level with a multi professional group of staff Knowledge of effective programme management. Holding teams to account and completing tasks amongst competing priorities Skills Highly developed leadership and influencing skills with the ability to enthuse, motivate and involve individuals and teams Well developed IT skills to manage and report on complex performance management information, good keyboard skills Able to work collaboratively with partner organisations Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any prior criminal convictions. The Royal Orthopaedic Hospital NHS Foundation Trust £76,965 to £88,682 a year per annum, pro rata if part time.
Work Smarter. Live Better. Join the 4-Day Working Week! Job Title: Teacher Location: Crookhey Hall, Cockerham, LA2 0HA Salary: £39,000 per annum (not pro rata) Hours: 37.5 hours per week Monday to Friday 8:30am - 4:00pm Contract: Permanent Term Time Only Start: March 2026 UK applicants only. This role does not offer sponsorship. At Outcomes First Group, we believe in better work/life balance - and we're putting wellbeing first. That's why we're proud to be part of a 4-Day Working Week ( 4DWW ) trial, giving you 80% of your contractual hours for 100% of your pay . Many of our schools have already introduced the 4DWW, and others will soon join in. So, whether it's already in place or just around the corner, now's the perfect time to join About the Role As Crookhey Hall School continues to grow, we are looking for a passionate and committed Teacher who wants more than a traditional classroom role. This is an opportunity to teach in a setting where relationships come first, creativity is encouraged, and every small success is celebrated. You'll work with pupils with varied and complex needs in a nurturing, supportive environment where your work has real purpose and visible impact every day. Here, teaching is about connection, progress, and helping young people rediscover confidence in learning. Working closely with the Deputy Headteacher and Senior Leadership Team, you will: Deliver high-quality teaching that inspires and engages pupils Play an active role within a supportive and collaborative staff team Uphold professional standards while bringing your own creativity to the classroom Contribute to the positive culture that makes Crookhey Hall a unique place to learn and work You will bring learning to life by: Deliver the curriculum through creative, engaging and practical learning experiences Design lessons that spark curiosity and build confidence Adapt teaching approaches to meet individual needs Create meaningful learning moments that pupils remember long after the lesson ends This role is ideal for a teacher who wants less bureaucracy and more genuine teaching impact. What We're Looking For - Essential Criteria We're seeking a teacher who combines professional skill with empathy, resilience and enthusiasm. You will have: Qualified Teacher Status (QTS) A Full UK Driving Licence A strong belief that every pupil can succeed High-quality classroom practice and professional standards Confidence supporting pupils with challenging behaviour Experience working with pupils with SEMH and/or ASD A proactive, resilient approach and strong commitment to safeguarding A positive, team-focused mindset and willingness to develop professionally Desirable Experience supporting young people from challenging backgrounds Evidence of improving pupil outcomes Welcome to Crookhey Hall School Crookhey Hall School is a specialist Social, Emotional, and Mental Health (SEMH) school for boys and girls aged 10 to 17. Set in a 15-acre countryside site near Lancaster, we offer a calm and structured environment where pupils can grow in confidence, build self-esteem, and achieve their goals. We provide a tailored education experience that nurtures not only academic and vocational skills but also personal development and emotional wellbeing. Our dedicated team helps every pupil unlock their potential and prepare for a brighter, more independent future. Acorn Education offers rewarding careers and meaningful challenges while making a real difference in young people's lives. As a leading UK provider of specialist education for children and young people with special educational needs, and part of Outcomes First Group, we deliver innovative, evidence-based approaches that support measurable progress and lasting impact. We are really proud to say that in 2025 Outcomes First Group were officially certified as a 'Great Place to Work' for the sixth year running. Why Join Us? We place pupils and vulnerable young adults at the heart of everything we do, so every day brings the satisfaction of making a real difference. We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. Life Assurance Pension scheme with options to increase contributions "Your Wellbeing Matters" - mental health support and physical health checks Flexible Benefits Platform (Vista), including: Health, wellbeing and insurance benefits Hundreds of UK and international discounts Cycle to Work Scheme & Electric Car Purchase Scheme Critical illness cover Family Growth Support, including enhanced maternity/paternity leave and paid fertility treatment support Subject to successful probation. Not a contractual benefit. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales .
Feb 25, 2026
Full time
Work Smarter. Live Better. Join the 4-Day Working Week! Job Title: Teacher Location: Crookhey Hall, Cockerham, LA2 0HA Salary: £39,000 per annum (not pro rata) Hours: 37.5 hours per week Monday to Friday 8:30am - 4:00pm Contract: Permanent Term Time Only Start: March 2026 UK applicants only. This role does not offer sponsorship. At Outcomes First Group, we believe in better work/life balance - and we're putting wellbeing first. That's why we're proud to be part of a 4-Day Working Week ( 4DWW ) trial, giving you 80% of your contractual hours for 100% of your pay . Many of our schools have already introduced the 4DWW, and others will soon join in. So, whether it's already in place or just around the corner, now's the perfect time to join About the Role As Crookhey Hall School continues to grow, we are looking for a passionate and committed Teacher who wants more than a traditional classroom role. This is an opportunity to teach in a setting where relationships come first, creativity is encouraged, and every small success is celebrated. You'll work with pupils with varied and complex needs in a nurturing, supportive environment where your work has real purpose and visible impact every day. Here, teaching is about connection, progress, and helping young people rediscover confidence in learning. Working closely with the Deputy Headteacher and Senior Leadership Team, you will: Deliver high-quality teaching that inspires and engages pupils Play an active role within a supportive and collaborative staff team Uphold professional standards while bringing your own creativity to the classroom Contribute to the positive culture that makes Crookhey Hall a unique place to learn and work You will bring learning to life by: Deliver the curriculum through creative, engaging and practical learning experiences Design lessons that spark curiosity and build confidence Adapt teaching approaches to meet individual needs Create meaningful learning moments that pupils remember long after the lesson ends This role is ideal for a teacher who wants less bureaucracy and more genuine teaching impact. What We're Looking For - Essential Criteria We're seeking a teacher who combines professional skill with empathy, resilience and enthusiasm. You will have: Qualified Teacher Status (QTS) A Full UK Driving Licence A strong belief that every pupil can succeed High-quality classroom practice and professional standards Confidence supporting pupils with challenging behaviour Experience working with pupils with SEMH and/or ASD A proactive, resilient approach and strong commitment to safeguarding A positive, team-focused mindset and willingness to develop professionally Desirable Experience supporting young people from challenging backgrounds Evidence of improving pupil outcomes Welcome to Crookhey Hall School Crookhey Hall School is a specialist Social, Emotional, and Mental Health (SEMH) school for boys and girls aged 10 to 17. Set in a 15-acre countryside site near Lancaster, we offer a calm and structured environment where pupils can grow in confidence, build self-esteem, and achieve their goals. We provide a tailored education experience that nurtures not only academic and vocational skills but also personal development and emotional wellbeing. Our dedicated team helps every pupil unlock their potential and prepare for a brighter, more independent future. Acorn Education offers rewarding careers and meaningful challenges while making a real difference in young people's lives. As a leading UK provider of specialist education for children and young people with special educational needs, and part of Outcomes First Group, we deliver innovative, evidence-based approaches that support measurable progress and lasting impact. We are really proud to say that in 2025 Outcomes First Group were officially certified as a 'Great Place to Work' for the sixth year running. Why Join Us? We place pupils and vulnerable young adults at the heart of everything we do, so every day brings the satisfaction of making a real difference. We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. Life Assurance Pension scheme with options to increase contributions "Your Wellbeing Matters" - mental health support and physical health checks Flexible Benefits Platform (Vista), including: Health, wellbeing and insurance benefits Hundreds of UK and international discounts Cycle to Work Scheme & Electric Car Purchase Scheme Critical illness cover Family Growth Support, including enhanced maternity/paternity leave and paid fertility treatment support Subject to successful probation. Not a contractual benefit. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales .
Four Squared Recruitment Ltd
Halesowen, West Midlands
Accountant Salary: £40,000 - £55,000 Location: Halesowen Reference: (phone number removed) About the Company Our client is a well-established and highly respected business within the construction industry. Known for delivering quality projects and maintaining strong relationships, they foster a collaborative and supportive working environment. The team values professionalism, integrity, and a "everyone helps each other" approach, creating a positive and inclusive workplace culture. About the Role This is a newly created position designed to provide essential support to the Company Secretary, who currently heads up Finance and manages CIS. The role will take on key responsibilities to ease workload and strengthen the finance function. There is potential for progression within the business for the right person. Key Responsibilities Assist with quarterly management accounts and liaise with auditors Maintain Construction Industry Scheme (CIS) and monthly returns/payments to Inland Revenue Process invoices, credit notes, and subcontractor applications Handle invoice/PO queries and general accounts calls Monthly supplier reconciliations and payment runs Weekly/monthly bank reconciliations and manual cash book entries Payroll processing and year-end reports VAT checks and quarterly returns Auto-enrolment pension reporting and payments Generate financial statements and project costings Month-end journals and trial balance checks Coordinate with external auditors during quarterly reviews Liaise with multiple departments across the business What We're Looking For Experience: Minimum 15 years in finance, ideally within the construction industry Skills: Proficient in Sage 200 Strong understanding of CIS and Domestic Reverse Charge Excellent attention to detail and accuracy Attributes: Self-sufficient, proactive, and adaptable Collaborative team player with a good sense of humour Benefits 25 days holiday (5 days used at Christmas) + bank holidays Yearly, discretionary bonus Open-plan, friendly office environment Opportunity for career progression Interested? Contact Jack at Four Squared Recruitment on (phone number removed) or (url removed)
Feb 25, 2026
Full time
Accountant Salary: £40,000 - £55,000 Location: Halesowen Reference: (phone number removed) About the Company Our client is a well-established and highly respected business within the construction industry. Known for delivering quality projects and maintaining strong relationships, they foster a collaborative and supportive working environment. The team values professionalism, integrity, and a "everyone helps each other" approach, creating a positive and inclusive workplace culture. About the Role This is a newly created position designed to provide essential support to the Company Secretary, who currently heads up Finance and manages CIS. The role will take on key responsibilities to ease workload and strengthen the finance function. There is potential for progression within the business for the right person. Key Responsibilities Assist with quarterly management accounts and liaise with auditors Maintain Construction Industry Scheme (CIS) and monthly returns/payments to Inland Revenue Process invoices, credit notes, and subcontractor applications Handle invoice/PO queries and general accounts calls Monthly supplier reconciliations and payment runs Weekly/monthly bank reconciliations and manual cash book entries Payroll processing and year-end reports VAT checks and quarterly returns Auto-enrolment pension reporting and payments Generate financial statements and project costings Month-end journals and trial balance checks Coordinate with external auditors during quarterly reviews Liaise with multiple departments across the business What We're Looking For Experience: Minimum 15 years in finance, ideally within the construction industry Skills: Proficient in Sage 200 Strong understanding of CIS and Domestic Reverse Charge Excellent attention to detail and accuracy Attributes: Self-sufficient, proactive, and adaptable Collaborative team player with a good sense of humour Benefits 25 days holiday (5 days used at Christmas) + bank holidays Yearly, discretionary bonus Open-plan, friendly office environment Opportunity for career progression Interested? Contact Jack at Four Squared Recruitment on (phone number removed) or (url removed)
Pinnacle Recruitment are professional specialist head-hunters, recruiting within niche Residential & Construction sectors. Having been established since 2003, we take pride in focusing on talented individuals for high profile roles. Proactive recruitment methods are the backbone of our service and indeed what truly sets us apart from the competition. Pinnacle are looking to continue this impressive growth by recruiting confident and ambitious consultants with superb communication skills to become integral members of our thriving business. With continued expansion Pinnacle Recruitment are looking in their West Byfleet office KT14. We are looking to recruit a Senior Consultant who has experience Recruiting management staff within either a Construction or Residential Recruitment Desk on a permanent basis. This role will be given a wide brief to recruit all forms of Construction Professionals in many disciplines. You can recruit for large national Contractors or Developers and/ or regional smaller contractors and developers. Staff you recruit will be management i.e. Site Manager, Project Managers, Commercial Managers, Bid Managers, Engineers, Quantity Surveyors, Estimators, Technical Design Managers, etc. There will be freedom to develop and grow your section and the opportunity to manage your own team, with all the support and backing you require from Senior Management with vast experience within the Professional Division. We are particularity keen to talk to recruiters with entrepreneurial flair, fiercely motivated, committed and passionate about recruitment with a good working knowledge of Construction & Residential sectors, and have the ability and desire to headhunt perspective candidates. Even If you have limited headhunting experience we would be keen to talk to you, Pinnacle has a proven track record of training experienced recruiters and developing their headhunting skills, which dramatically increased their billings and earnings. In return we offer a market leading uncapped monthly commission structure, with no fixed seat value. Pinnacle Recruitment can offer opportunities to grow and manage your own team or simply develop your own skills and earn big money. Pinnacle has an excellent working environment, all the tools you need to succeed including your own fully expensed mobile, gym membership and a professional but non corporate environment; We will not micro-manage you or swamp you with KPI S but will get the best from you and increase your billings with strategic management and smart working techniques. Contact Jon Moss on our number or email your CV through to our link Check out our website for further details All of our roles include UNCAPPED HIGH COMMISSION STRUCTURE Full confidentiality assured. Flexible working
Feb 25, 2026
Full time
Pinnacle Recruitment are professional specialist head-hunters, recruiting within niche Residential & Construction sectors. Having been established since 2003, we take pride in focusing on talented individuals for high profile roles. Proactive recruitment methods are the backbone of our service and indeed what truly sets us apart from the competition. Pinnacle are looking to continue this impressive growth by recruiting confident and ambitious consultants with superb communication skills to become integral members of our thriving business. With continued expansion Pinnacle Recruitment are looking in their West Byfleet office KT14. We are looking to recruit a Senior Consultant who has experience Recruiting management staff within either a Construction or Residential Recruitment Desk on a permanent basis. This role will be given a wide brief to recruit all forms of Construction Professionals in many disciplines. You can recruit for large national Contractors or Developers and/ or regional smaller contractors and developers. Staff you recruit will be management i.e. Site Manager, Project Managers, Commercial Managers, Bid Managers, Engineers, Quantity Surveyors, Estimators, Technical Design Managers, etc. There will be freedom to develop and grow your section and the opportunity to manage your own team, with all the support and backing you require from Senior Management with vast experience within the Professional Division. We are particularity keen to talk to recruiters with entrepreneurial flair, fiercely motivated, committed and passionate about recruitment with a good working knowledge of Construction & Residential sectors, and have the ability and desire to headhunt perspective candidates. Even If you have limited headhunting experience we would be keen to talk to you, Pinnacle has a proven track record of training experienced recruiters and developing their headhunting skills, which dramatically increased their billings and earnings. In return we offer a market leading uncapped monthly commission structure, with no fixed seat value. Pinnacle Recruitment can offer opportunities to grow and manage your own team or simply develop your own skills and earn big money. Pinnacle has an excellent working environment, all the tools you need to succeed including your own fully expensed mobile, gym membership and a professional but non corporate environment; We will not micro-manage you or swamp you with KPI S but will get the best from you and increase your billings with strategic management and smart working techniques. Contact Jon Moss on our number or email your CV through to our link Check out our website for further details All of our roles include UNCAPPED HIGH COMMISSION STRUCTURE Full confidentiality assured. Flexible working
Head of Data, Analytics & AI Location: Remote (UK-based) Monthly team meeting in London Reports to: Commercial Director Salary: £45-60k bonus & benefits About Us: Founded in 2008, DNA Recruit is a leading UK-based recruitment agency specialising in the creative, digital, events, tech and integrated agency space. With a reputation for connecting top talent with innovative businesses, we partner with a diverse range of clients, from independent agencies to global networks. We put our people first. Our culture is supportive and collaborative as well as fun, vibrant and diverse. We operate a flexible and remote working model, meaning you can operate as a home based consultant, with the flexibility to work in our London office whenever you wish. We are committed to investing in the best recruitment technology and have embraced the latest cloud based CRM and interviewing software for flexible working and self management. At DNA Recruit, we support our Heads of Practice with a highly differentiated delivery model. Alongside contingent hiring, we offer a strong variety of retained search solutions and video technology that strengthens client engagement, improves conversion, and elevates the candidate experience. Our teams are further supported by an established offshore talent function that provides dedicated sourcing support, allowing senior recruiters to focus on billing, business development, and client relationships. As we continue to scale, we are actively investing in and expanding our offshore capability to support future growth. Role Overview The Head of Data, Analytics & AI will build and lead DNA Recruit's recruitment practice in data science, analytics, and AI sectors. You will drive business development, market positioning, and team performance, helping clients hire top data and AI talent while expanding DNA Recruit's footprint in this rapidly growing market. Key Responsibilities Generate consistent, high personal billings and own revenue growth across the data, analytics, and AI recruitment practice. Develop, lead, and manage a team of data and AI recruiters, fostering high performance and development. Define and implement strategies to grow the data, analytics, and AI recruitment practice. Build and maintain strong client relationships, offering consultative hiring solutions for data driven roles. Drive business development, identifying new opportunities and expanding market share. Provide sector insights, talent trends, and market intelligence to clients and internal teams. Oversee recruitment delivery and candidate experience, ensuring quality placements. Collaborate with agency leadership on strategic initiatives, growth plans, and cross-practice projects. Represent DNA Recruit externally at industry events, conferences, and networking functions. Requirements Proven experience leading recruitment teams in data, analytics, or AI sectors. Strong track record in business development and market growth. Deep understanding of data science, analytics, and AI talent markets. Leadership experience with remote teams and ability to develop talent. Excellent client management, communication, and commercial skills. Strategic, results driven, and able to influence stakeholders at all levels. Tech Provisions DNA laptop with wireless keyboard & mouse Second screen & desk mount iPhone or Android mobile phone LinkedIn Recruiter license Loxo CRM License DNA Screen License Mailerlite What we offer Attractive Rewards: Competitive base salary and a strong commission scheme. Outstanding Client Network: Access a network of 800 signed terms of business, giving you a competitive edge in developing new business opportunities. Flexible Remote Work: Enjoy the freedom to work from anywhere in the UK. World class tech stack: DNA has invested in a powerful bespoke recruitment tech stack including our own productised video interview platform. Supportive Team: Join a collaborative, forward thinking team that values innovation and 26 days holiday all bank holidays. NEST pension. Share option scheme through Vest'd. In addition, as part of our 'giving back' scheme we will encourage you to spend at least a day each year supporting a charity of your choice or working in the community. Please send your CV to or reach out directly for an informal chat. Join our dynamic team and help shape the future of recruitment - and achieve your earning potential with us. To find out more about us and our team, please go to . DNA is committed to promoting a diverse and inclusive community and welcomes applications from candidates of all backgrounds. Although we try to respond to all applications, unfortunately, due to the high number we receive, we are unable to respond to all of those who are unsuccessful. We offer up to £250 in vouchers for any referrals who pass their probationary period, so if you know anyone who might be interested please forward the link to the job advert to them. Be the first to know about our latest roles by following us on LinkedIn, Twitter and Facebook. DNA Recruit deliver dynamic recruitment, search and talent solutions and provide insight, knowledge, and credible introductions necessary for client side and agency roles. Areas we specialise in New Business, Account and Project Management, Strategy and Planning, Events, Experiential, Creative and User Experience Design, Technology, Product, Marketing and Data roles in permanent, contract and freelance recruitment, search and selection, talent advisory and consulting across the UK and globally.
Feb 25, 2026
Full time
Head of Data, Analytics & AI Location: Remote (UK-based) Monthly team meeting in London Reports to: Commercial Director Salary: £45-60k bonus & benefits About Us: Founded in 2008, DNA Recruit is a leading UK-based recruitment agency specialising in the creative, digital, events, tech and integrated agency space. With a reputation for connecting top talent with innovative businesses, we partner with a diverse range of clients, from independent agencies to global networks. We put our people first. Our culture is supportive and collaborative as well as fun, vibrant and diverse. We operate a flexible and remote working model, meaning you can operate as a home based consultant, with the flexibility to work in our London office whenever you wish. We are committed to investing in the best recruitment technology and have embraced the latest cloud based CRM and interviewing software for flexible working and self management. At DNA Recruit, we support our Heads of Practice with a highly differentiated delivery model. Alongside contingent hiring, we offer a strong variety of retained search solutions and video technology that strengthens client engagement, improves conversion, and elevates the candidate experience. Our teams are further supported by an established offshore talent function that provides dedicated sourcing support, allowing senior recruiters to focus on billing, business development, and client relationships. As we continue to scale, we are actively investing in and expanding our offshore capability to support future growth. Role Overview The Head of Data, Analytics & AI will build and lead DNA Recruit's recruitment practice in data science, analytics, and AI sectors. You will drive business development, market positioning, and team performance, helping clients hire top data and AI talent while expanding DNA Recruit's footprint in this rapidly growing market. Key Responsibilities Generate consistent, high personal billings and own revenue growth across the data, analytics, and AI recruitment practice. Develop, lead, and manage a team of data and AI recruiters, fostering high performance and development. Define and implement strategies to grow the data, analytics, and AI recruitment practice. Build and maintain strong client relationships, offering consultative hiring solutions for data driven roles. Drive business development, identifying new opportunities and expanding market share. Provide sector insights, talent trends, and market intelligence to clients and internal teams. Oversee recruitment delivery and candidate experience, ensuring quality placements. Collaborate with agency leadership on strategic initiatives, growth plans, and cross-practice projects. Represent DNA Recruit externally at industry events, conferences, and networking functions. Requirements Proven experience leading recruitment teams in data, analytics, or AI sectors. Strong track record in business development and market growth. Deep understanding of data science, analytics, and AI talent markets. Leadership experience with remote teams and ability to develop talent. Excellent client management, communication, and commercial skills. Strategic, results driven, and able to influence stakeholders at all levels. Tech Provisions DNA laptop with wireless keyboard & mouse Second screen & desk mount iPhone or Android mobile phone LinkedIn Recruiter license Loxo CRM License DNA Screen License Mailerlite What we offer Attractive Rewards: Competitive base salary and a strong commission scheme. Outstanding Client Network: Access a network of 800 signed terms of business, giving you a competitive edge in developing new business opportunities. Flexible Remote Work: Enjoy the freedom to work from anywhere in the UK. World class tech stack: DNA has invested in a powerful bespoke recruitment tech stack including our own productised video interview platform. Supportive Team: Join a collaborative, forward thinking team that values innovation and 26 days holiday all bank holidays. NEST pension. Share option scheme through Vest'd. In addition, as part of our 'giving back' scheme we will encourage you to spend at least a day each year supporting a charity of your choice or working in the community. Please send your CV to or reach out directly for an informal chat. Join our dynamic team and help shape the future of recruitment - and achieve your earning potential with us. To find out more about us and our team, please go to . DNA is committed to promoting a diverse and inclusive community and welcomes applications from candidates of all backgrounds. Although we try to respond to all applications, unfortunately, due to the high number we receive, we are unable to respond to all of those who are unsuccessful. We offer up to £250 in vouchers for any referrals who pass their probationary period, so if you know anyone who might be interested please forward the link to the job advert to them. Be the first to know about our latest roles by following us on LinkedIn, Twitter and Facebook. DNA Recruit deliver dynamic recruitment, search and talent solutions and provide insight, knowledge, and credible introductions necessary for client side and agency roles. Areas we specialise in New Business, Account and Project Management, Strategy and Planning, Events, Experiential, Creative and User Experience Design, Technology, Product, Marketing and Data roles in permanent, contract and freelance recruitment, search and selection, talent advisory and consulting across the UK and globally.
Geotechnical Engineer Leeds, Hybrid Perm anent Competitive Salary + Car Allowance + Flexible Benefits Freedom (Civil) Design is looking for a professional (Engineering Geologist/Geotechnical Engineer) engineer to join our growing team and work on an array of complex and challenging engineering projects that are helping to deliver the country's Net Zero targets. Our projects span the complete energy system from generation, transmission, distribution and storage, to load-end consumers in manufacturing, processing, data and recycling. Some of the key deliverables in this role will include: Manage and interpret ground investigation data. Produce geotechnical interpretative investigation reports and design reports, risk assessments and foundation and cabling recommendations. This will also include contaminated land assessments and interpretation from review of site investigation data. Conduct site visits for the supervision of drilling and testing (Investigation Supervisor role). Collaborate with civil and structural teams to integrate geotechnical inputs into design. Lead geotechnical design packages and ensure compliance with relevant standards including health and safety. Review and approve ground investigation scopes and factual reports. Review and comply with specification documentation to ensure works are carried out accordingly. Liaise with external consultants, laboratories, and contractors for ground investigations. Provide technical input during construction phases, including earthworks, roads and foundation installation. What we're looking for: We're looking for an experienced Geotechnical Engineer who can lead on design packages and produce strong geotechnical interpretation: Strong background in geotechnical engineering or geology. Experience in ground investigation design, specification and supervision. Proficiency in geotechnical analysis software (e.g. Plaxis, geostudio, gINT/OpenGround etc). Eurocode 7 and BS 5930. Understanding soil and rock mechanics, slope stability and foundation design. Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Pension with a leading provider and up to 8% employer contribution Car Allowance 25 days Annual Leave + Bank Holidays Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program Flexible benefits including Dental Insurance, Gym Memberships, Travel Insurance, Tax Free Bikes Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be
Feb 25, 2026
Full time
Geotechnical Engineer Leeds, Hybrid Perm anent Competitive Salary + Car Allowance + Flexible Benefits Freedom (Civil) Design is looking for a professional (Engineering Geologist/Geotechnical Engineer) engineer to join our growing team and work on an array of complex and challenging engineering projects that are helping to deliver the country's Net Zero targets. Our projects span the complete energy system from generation, transmission, distribution and storage, to load-end consumers in manufacturing, processing, data and recycling. Some of the key deliverables in this role will include: Manage and interpret ground investigation data. Produce geotechnical interpretative investigation reports and design reports, risk assessments and foundation and cabling recommendations. This will also include contaminated land assessments and interpretation from review of site investigation data. Conduct site visits for the supervision of drilling and testing (Investigation Supervisor role). Collaborate with civil and structural teams to integrate geotechnical inputs into design. Lead geotechnical design packages and ensure compliance with relevant standards including health and safety. Review and approve ground investigation scopes and factual reports. Review and comply with specification documentation to ensure works are carried out accordingly. Liaise with external consultants, laboratories, and contractors for ground investigations. Provide technical input during construction phases, including earthworks, roads and foundation installation. What we're looking for: We're looking for an experienced Geotechnical Engineer who can lead on design packages and produce strong geotechnical interpretation: Strong background in geotechnical engineering or geology. Experience in ground investigation design, specification and supervision. Proficiency in geotechnical analysis software (e.g. Plaxis, geostudio, gINT/OpenGround etc). Eurocode 7 and BS 5930. Understanding soil and rock mechanics, slope stability and foundation design. Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Pension with a leading provider and up to 8% employer contribution Car Allowance 25 days Annual Leave + Bank Holidays Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program Flexible benefits including Dental Insurance, Gym Memberships, Travel Insurance, Tax Free Bikes Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be
Luton Town FC Community Trust is seeking to recruit a Community Operations Manager to play a key role in the coordination, delivery and development of its community programmes. This is a senior operational role, working closely with the Head of Community Trust to ensure programmes are well managed, aligned to organisational priorities and delivered to a high standard. The role will combine operational leadership with a proportion of direct programme delivery, enabling the postholder to remain connected to communities, delivery teams and participant needs. The Community Operations Manager will also contribute to the development of new programmes and associated funding opportunities, support partnership working and act as a key decision maker for day-to-day operational matters. This is an exciting opportunity for an experienced community or sport for development professional who is motivated to make meaningful impact, strengthen organisational capacity and help reduce health inequalities across Luton and Bedfordshire. Job Purpose Reporting to the Head of Community Trust, the Community Operations Manager will provide operational leadership across the organisation, while maintaining a proportion of direct programme delivery to remain connected to communities, delivery teams and participant needs. The role will coordinate and strengthen programme delivery; line manage designated staff and support the development of new programmes and associated funding opportunities aligned to organisational priorities. The postholder will embed organisational strategy into effective day to day operations, acting as a key decision maker for operational matters and supporting senior leadership capacity. Key Responsibilities 1. Community Engagement & Relationship Building Build strong relationships with funders, local authorities, key stakeholders, local schools, charities, grassroots clubs and other community organisations. Act as a liaison between the football club and the local community. Promote inclusion and diversity through outreach to underrepresented groups. 2. Programme Development & Delivery Contribute to and support funding applications, programme design, delivery and evaluation across community programmes within each department including, but not limited to: Education Health Inclusion Football Development 3. Staff and Volunteer Management Recruit, train and manage staff employees and volunteers who represent the Trust. Provide leadership and mentoring for delivery coaches, project workers, media team and match day staff. 4. Monitoring, Evaluation and Reporting Track the impact of community programmes using required and appropriate metrics and key performance indicators. Prepare reports for stakeholders, funders (e.g. EFL in the Community, Premier League Foundation, local authorities), and Luton Town Community Trust Board of Trustees. Ensure compliance and governance with safeguarding, health and safety and data protection policies. 5. Marketing & Promotion Raise awareness of the Trust s work through managing the organisations media output across various platforms e.g. web site, newsletters, social media and local media outlets. Represent the Trust at community events, matchdays, and public forums. 6. Fundraising & Grant Management Collaborate with the Head of Trust and Programme Managers to identify and apply for grants and funding opportunities. Build partnerships with sponsors, local businesses and charitable foundations. 7. Club Integration Work cosely with all football club departments, including first team players and staff, media and marketing, facilities and catering, and Academy to ensure alignment between Community Trust and Club. Manage the efficient coordination of player appearances and community involvement on behalf of the Club MAIN JOB REQUIREMENTS AND PERSON SPECIFICATION Education/Qualifications/Training: Essentials Strong experience in community development, sport development and youth engagement. Strong project and operational management skills, with the ability to plan, deliver and evaluate initiatives prioritising and managing multiple priorities Experience with grant funding processes Experience of developing organisational strategy within the sporting or charity sector Experience in partnership working with schools, councils, charities Leadership and staff supervision experience managing coaches, volunteers or delivery staff Monitoring & evaluation skills ability to track KPIs and write impact reports Budget management experience Confident IT skills, including use of Microsoft Office and database software Valid First Aid and Safeguarding qualifications (or willingness to obtain) Experience delivering health, inclusion, educational or behaviour-change programmesAbility to work to deadlines and meet project targets Understanding of health inequalities and barriers faced by children and families Understanding of equality, diversity and inclusion within community delivery A strong working knowledge of safeguarding legislation, statutory guidance and best practice within education and community settings. Strong commitment to high-quality, values led delivery A full valid driving licence and access to car to travel between sites throughout Bedfordshire. Willingness to work flexibly, including evenings and weekends Enhanced DBS clearance Degree or equivalent qualification, or demonstrable relevant professional experience. Desirables Experience working in a football foundation or Trust Knowledge of EFL Trust or Premier League Foundation community programmes including Capability Code of Practice Valid First Aid and Safeguarding qualifications (or willingness to obtain) Event planning or matchday coordination experience Recognised sports coaching qualifications Youth Mental Health First Aid Leadership skills within a community or education setting Abilities/Skills/Knowledge: Committed, enthusiastic and passionate about Luton Town Football Club. Must be pro-active, motivated, organised, responsible and able to work independently as well as in a team. Highly developed problem-solving skills, resilience, and the ability to perform well under pressure. Demonstrate good listening skills and have the ability to resolve issues where appropriate. Ability to multi-task whilst maintaining priority efficiencies. Focused on achieving Club, departmental and individual success. Willing to follow and promote the philosophy of the football club. Be an ambassador for the Club presenting the Club in a positive image at all times. SAFEGUARDING STATEMENT The Club is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. The Club has systems in place to ensure that the welfare of vulnerable groups is dealt with appropriately and sensitively. Everyone working at the Club has a duty of care to safeguard the welfare of children and young people by creating an environment that protects them from harm. Our standards of practice ensure all staff are fully aware and understand their responsibilities under safeguarding legislation and statutory guidance. The Club ensures that all staff that have a direct responsibility for children, young people or vulnerable adults, have been subject to the most stringent of recruitment practices which include Criminal Record Checks and reference checks. These staff are alert to signs of abuse or maltreatment and will refer concerns to the relevant Designated Safeguarding Officers using the agreed safeguarding procedures. EQUALITY STATEMENT The individual must at all times, carry out their duties with due regard to the Clubs policies and procedures and in particular the Club s Equality, Diversity and Inclusion Policy. The individual must ensure a positive commitment towards equality and diversity by treating others fairly and not committing any form of direct or indirect discrimination, victimisation, or harassment of any description and to promote positive working relationships between all internal and external stakeholders. The individual must contribute to encouraging equality and respecting diversity by embedding such values in the workplace and challenging inappropriate behaviour and processes.
Feb 25, 2026
Full time
Luton Town FC Community Trust is seeking to recruit a Community Operations Manager to play a key role in the coordination, delivery and development of its community programmes. This is a senior operational role, working closely with the Head of Community Trust to ensure programmes are well managed, aligned to organisational priorities and delivered to a high standard. The role will combine operational leadership with a proportion of direct programme delivery, enabling the postholder to remain connected to communities, delivery teams and participant needs. The Community Operations Manager will also contribute to the development of new programmes and associated funding opportunities, support partnership working and act as a key decision maker for day-to-day operational matters. This is an exciting opportunity for an experienced community or sport for development professional who is motivated to make meaningful impact, strengthen organisational capacity and help reduce health inequalities across Luton and Bedfordshire. Job Purpose Reporting to the Head of Community Trust, the Community Operations Manager will provide operational leadership across the organisation, while maintaining a proportion of direct programme delivery to remain connected to communities, delivery teams and participant needs. The role will coordinate and strengthen programme delivery; line manage designated staff and support the development of new programmes and associated funding opportunities aligned to organisational priorities. The postholder will embed organisational strategy into effective day to day operations, acting as a key decision maker for operational matters and supporting senior leadership capacity. Key Responsibilities 1. Community Engagement & Relationship Building Build strong relationships with funders, local authorities, key stakeholders, local schools, charities, grassroots clubs and other community organisations. Act as a liaison between the football club and the local community. Promote inclusion and diversity through outreach to underrepresented groups. 2. Programme Development & Delivery Contribute to and support funding applications, programme design, delivery and evaluation across community programmes within each department including, but not limited to: Education Health Inclusion Football Development 3. Staff and Volunteer Management Recruit, train and manage staff employees and volunteers who represent the Trust. Provide leadership and mentoring for delivery coaches, project workers, media team and match day staff. 4. Monitoring, Evaluation and Reporting Track the impact of community programmes using required and appropriate metrics and key performance indicators. Prepare reports for stakeholders, funders (e.g. EFL in the Community, Premier League Foundation, local authorities), and Luton Town Community Trust Board of Trustees. Ensure compliance and governance with safeguarding, health and safety and data protection policies. 5. Marketing & Promotion Raise awareness of the Trust s work through managing the organisations media output across various platforms e.g. web site, newsletters, social media and local media outlets. Represent the Trust at community events, matchdays, and public forums. 6. Fundraising & Grant Management Collaborate with the Head of Trust and Programme Managers to identify and apply for grants and funding opportunities. Build partnerships with sponsors, local businesses and charitable foundations. 7. Club Integration Work cosely with all football club departments, including first team players and staff, media and marketing, facilities and catering, and Academy to ensure alignment between Community Trust and Club. Manage the efficient coordination of player appearances and community involvement on behalf of the Club MAIN JOB REQUIREMENTS AND PERSON SPECIFICATION Education/Qualifications/Training: Essentials Strong experience in community development, sport development and youth engagement. Strong project and operational management skills, with the ability to plan, deliver and evaluate initiatives prioritising and managing multiple priorities Experience with grant funding processes Experience of developing organisational strategy within the sporting or charity sector Experience in partnership working with schools, councils, charities Leadership and staff supervision experience managing coaches, volunteers or delivery staff Monitoring & evaluation skills ability to track KPIs and write impact reports Budget management experience Confident IT skills, including use of Microsoft Office and database software Valid First Aid and Safeguarding qualifications (or willingness to obtain) Experience delivering health, inclusion, educational or behaviour-change programmesAbility to work to deadlines and meet project targets Understanding of health inequalities and barriers faced by children and families Understanding of equality, diversity and inclusion within community delivery A strong working knowledge of safeguarding legislation, statutory guidance and best practice within education and community settings. Strong commitment to high-quality, values led delivery A full valid driving licence and access to car to travel between sites throughout Bedfordshire. Willingness to work flexibly, including evenings and weekends Enhanced DBS clearance Degree or equivalent qualification, or demonstrable relevant professional experience. Desirables Experience working in a football foundation or Trust Knowledge of EFL Trust or Premier League Foundation community programmes including Capability Code of Practice Valid First Aid and Safeguarding qualifications (or willingness to obtain) Event planning or matchday coordination experience Recognised sports coaching qualifications Youth Mental Health First Aid Leadership skills within a community or education setting Abilities/Skills/Knowledge: Committed, enthusiastic and passionate about Luton Town Football Club. Must be pro-active, motivated, organised, responsible and able to work independently as well as in a team. Highly developed problem-solving skills, resilience, and the ability to perform well under pressure. Demonstrate good listening skills and have the ability to resolve issues where appropriate. Ability to multi-task whilst maintaining priority efficiencies. Focused on achieving Club, departmental and individual success. Willing to follow and promote the philosophy of the football club. Be an ambassador for the Club presenting the Club in a positive image at all times. SAFEGUARDING STATEMENT The Club is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. The Club has systems in place to ensure that the welfare of vulnerable groups is dealt with appropriately and sensitively. Everyone working at the Club has a duty of care to safeguard the welfare of children and young people by creating an environment that protects them from harm. Our standards of practice ensure all staff are fully aware and understand their responsibilities under safeguarding legislation and statutory guidance. The Club ensures that all staff that have a direct responsibility for children, young people or vulnerable adults, have been subject to the most stringent of recruitment practices which include Criminal Record Checks and reference checks. These staff are alert to signs of abuse or maltreatment and will refer concerns to the relevant Designated Safeguarding Officers using the agreed safeguarding procedures. EQUALITY STATEMENT The individual must at all times, carry out their duties with due regard to the Clubs policies and procedures and in particular the Club s Equality, Diversity and Inclusion Policy. The individual must ensure a positive commitment towards equality and diversity by treating others fairly and not committing any form of direct or indirect discrimination, victimisation, or harassment of any description and to promote positive working relationships between all internal and external stakeholders. The individual must contribute to encouraging equality and respecting diversity by embedding such values in the workplace and challenging inappropriate behaviour and processes.
Babcock Mission Critical Services España SA.
Corsham, Wiltshire
Senior Procurement and Supply Chain Manager Location: Corsham, GB, SN13 9NP Bristol, GB, BS3 2HQ Onsite or Hybrid: Hybrid Job Title: Senior Procurement and Supply Chain Manager Compensation: Competitive Salary + Benefits Role Type: Full time / Permanent Role ID: SF71384 At Babcock, we're working to create a safe and secure world, together. If you join us, you can play your part as a Senior Procurement and Supply Chain Manager at Hawthorn, near Corsham, Wiltshire. The Role As a Senior Procurement and Supply Chain Manager, you'll help drive one of the most exciting areas of our Mission Systems business - ensuring our space and defence programmes have the right suppliers, contracts and commercial foundations to succeed. This is a role with significant influence. Your work will directly support national security, space capability, and cutting edge technology programmes, giving you the opportunity to shape high value supply chains that make a genuine difference. You'll build strong commercial strategies, guide a high performing team, and work with senior leaders across Babcock to deliver robust, innovative and resilient supply solutions. The experience you gain here will accelerate your leadership journey, broaden your commercial capability, and give you exposure to some of the most complex and high value subcontract portfolios in the UK defence and aerospace sector. Day-to-day, you'll be required to: Lead the end to end procurement and supply chain strategy for a portfolio worth approximately £100m annually. Manage performance across a strategically important and diverse supplier base. Drive risk management and opportunity identification across the full supply lifecycle. Develop and lead commercial strategies that ensure all supplier contracts align with prime contract requirements, legal standards, regulatory frameworks and trade controls. Coach, inspire and develop a talented procurement team, elevating commercial capability across the function. This role is full time, 37 hours per week and provides hybrid working arrangements with days onsite and days working from home. Essential experience of the Senior Procurement and Supply Chain Manager Extensive experience in Procurement, Supply Chain Management and Commercial Management within complex, high value environments. Proven expertise in drafting, negotiating and managing large and complex subcontracts. Strong leadership experience and the ability to guide and develop teams. Confident stakeholder engagement skills, with the ability to influence at senior levels. Deep understanding of contract law, supplier performance management, risk management and commercial governance. Qualifications for the Senior Procurement and Supply Chain Manager CIPS, IACCM/WorldCC or equivalent professional accreditation. Degree in Business, Commercial Management, Law or a related field. Experience within regulated, engineering, defence, manufacturing or infrastructure sectors. Security Clearance The successful candidate must be able to achieve and maintain Security Check (SC) security clearance for this role. Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK (). What We Offer Matched contribution pension scheme, with life assurance Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+ Employee share scheme Employee shopping savings portal Payment of Professional Fees Reservists in the armed forces receive 10 days special paid leave Holiday Trading is a benefit that allows UK Babcock employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement. There is an annual Window to request this benefit. 'Be Kind Day' enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity Excellent development opportunities and benefits package including an employee assistance programme supporting physical, mental and financial wellbeing. Babcock We're Babcock - a global FTSE 100 organisation with over 26,000 people working together to make a difference. Here, you'll be part of something bigger. From initial design to final decommissioning, your work will contribute to products and services that are essential to national security and public infrastructure. Together, we're building a future that lasts - not just through the impact we make, but through meaningful careers that respect your work life balance. We call that lifetime engineering. Join us and see how far we can go, together. We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email with the subject header 'Reasonable adjustments requirement'. We're committed to building an inclusive culture where everyone's free to thrive. We are happy to talk about flexible working - please ask about alternative patterns of work at interview. Closing Date: 26/02/2026
Feb 25, 2026
Full time
Senior Procurement and Supply Chain Manager Location: Corsham, GB, SN13 9NP Bristol, GB, BS3 2HQ Onsite or Hybrid: Hybrid Job Title: Senior Procurement and Supply Chain Manager Compensation: Competitive Salary + Benefits Role Type: Full time / Permanent Role ID: SF71384 At Babcock, we're working to create a safe and secure world, together. If you join us, you can play your part as a Senior Procurement and Supply Chain Manager at Hawthorn, near Corsham, Wiltshire. The Role As a Senior Procurement and Supply Chain Manager, you'll help drive one of the most exciting areas of our Mission Systems business - ensuring our space and defence programmes have the right suppliers, contracts and commercial foundations to succeed. This is a role with significant influence. Your work will directly support national security, space capability, and cutting edge technology programmes, giving you the opportunity to shape high value supply chains that make a genuine difference. You'll build strong commercial strategies, guide a high performing team, and work with senior leaders across Babcock to deliver robust, innovative and resilient supply solutions. The experience you gain here will accelerate your leadership journey, broaden your commercial capability, and give you exposure to some of the most complex and high value subcontract portfolios in the UK defence and aerospace sector. Day-to-day, you'll be required to: Lead the end to end procurement and supply chain strategy for a portfolio worth approximately £100m annually. Manage performance across a strategically important and diverse supplier base. Drive risk management and opportunity identification across the full supply lifecycle. Develop and lead commercial strategies that ensure all supplier contracts align with prime contract requirements, legal standards, regulatory frameworks and trade controls. Coach, inspire and develop a talented procurement team, elevating commercial capability across the function. This role is full time, 37 hours per week and provides hybrid working arrangements with days onsite and days working from home. Essential experience of the Senior Procurement and Supply Chain Manager Extensive experience in Procurement, Supply Chain Management and Commercial Management within complex, high value environments. Proven expertise in drafting, negotiating and managing large and complex subcontracts. Strong leadership experience and the ability to guide and develop teams. Confident stakeholder engagement skills, with the ability to influence at senior levels. Deep understanding of contract law, supplier performance management, risk management and commercial governance. Qualifications for the Senior Procurement and Supply Chain Manager CIPS, IACCM/WorldCC or equivalent professional accreditation. Degree in Business, Commercial Management, Law or a related field. Experience within regulated, engineering, defence, manufacturing or infrastructure sectors. Security Clearance The successful candidate must be able to achieve and maintain Security Check (SC) security clearance for this role. Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK (). What We Offer Matched contribution pension scheme, with life assurance Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+ Employee share scheme Employee shopping savings portal Payment of Professional Fees Reservists in the armed forces receive 10 days special paid leave Holiday Trading is a benefit that allows UK Babcock employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement. There is an annual Window to request this benefit. 'Be Kind Day' enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity Excellent development opportunities and benefits package including an employee assistance programme supporting physical, mental and financial wellbeing. Babcock We're Babcock - a global FTSE 100 organisation with over 26,000 people working together to make a difference. Here, you'll be part of something bigger. From initial design to final decommissioning, your work will contribute to products and services that are essential to national security and public infrastructure. Together, we're building a future that lasts - not just through the impact we make, but through meaningful careers that respect your work life balance. We call that lifetime engineering. Join us and see how far we can go, together. We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email with the subject header 'Reasonable adjustments requirement'. We're committed to building an inclusive culture where everyone's free to thrive. We are happy to talk about flexible working - please ask about alternative patterns of work at interview. Closing Date: 26/02/2026
Senior SAP Finance/AP consultant (SAP S/4 HANA) - London, UK Role - Principal - Enterprise Applications /Senior SAP Finance/AP S/4 HANA consultant Technology - SAP FI/AP, SAP banking interfaces, SWIFT, ISO20022 (pain.001/002, camt) Location - London, UK Job Description Today, the corporate landscape is dynamic and the world ahead is full of possibilities! None of the amazing things we do at Infosys would be possible without an equally amazing culture, the environment where ideas can flourish and where you are empowered to move forward as far as your ideas will take you. At Infosys, we assure that your career will never stand still, we will inspire you to build what's next and we will navigate further together. Our journey of learnability, values and trusted relationships with our clients continue to be the cornerstones of our organization and these values are upheld only because of our people. Your role We are initiating a project to replace the current SIL solution with a new product. We are seeking an experienced SAP Consultant with strong Accounts Payable (AP)/Treasury expertise who can act as the SME for this program. The consultant will work closely with banks, product teams, and internal stakeholders, while driving testing, coordination, and end to end functional oversight. Key Responsibilities Act as the Subject Matter Expert (SME) for SAP AP and Treasury processes throughout the SIL replacement project. Engage with banks, product vendors, and internal functional/technical teams to ensure seamless integration and end to end process alignment. Lead and coordinate functional testing, including SIT, UAT, and regression testing. Review and validate solution designs, functional specs, integration requirements, and end to end AP workflows. Manage AP & Treasury related interfaces, file formats, and data exchange requirements. Ensure alignment across cross functional teams and coordinate issue resolution. Support cutover, go live, and hypercare activities. Embed SOX, segregation of duties, and audit evidence requirements into process and system design; produce audit-ready documentation. Lead UAT planning/execution, defect triage, training, cutover, and rollout planning for a global user community. Required Senior Business Analysis experience in Finance / Record-to-Report / SAP Banking/SAP Treasury/ SAP AP Strong SAP expertise, particularly in Treasury/ Accounts Payable (AP) and related Finance modules (FI, Banking). Deep understanding of end to end AP processes: invoice processing, payments, vendor management, bank integrations, reconciliation, etc. Hands on experience with file transfer mechanisms and banking communication protocols, including SWIFT, Pain.001/pain.002/pain.008, camt messages, equivalence such as host to host formats, XML, flat files. Experience working with bank interfaces, payment modules, and external payment solutions. Strong functional testing skills (SIT, UAT) and ability to manage test cycles and defect resolution. Excellent stakeholder management skills-comfortable working with business users, product teams, and banks. Ability to work independently, drive decisions, and ensure delivery alignment. Preferred Experience implementing Banking solutions at Big Pharma Experience with SIL or similar payment interface solutions Knowledge of integration tools (PI/PO, middleware, APIs) Experience in migration projects Personal High analytical skills A high degree of initiative and flexibility High customer orientation High quality awareness Excellent verbal and written communication skills About Infosys Infosys is a global leader in next-generation digital services and consulting. We enable clients in 56 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through the many next of their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always on learning agenda drives their continuous improvement through building and transferring digital skills, expertise and ideas from our innovation ecosystem. Visit to see how Infosys can help your enterprise navigate your next. All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.
Feb 25, 2026
Full time
Senior SAP Finance/AP consultant (SAP S/4 HANA) - London, UK Role - Principal - Enterprise Applications /Senior SAP Finance/AP S/4 HANA consultant Technology - SAP FI/AP, SAP banking interfaces, SWIFT, ISO20022 (pain.001/002, camt) Location - London, UK Job Description Today, the corporate landscape is dynamic and the world ahead is full of possibilities! None of the amazing things we do at Infosys would be possible without an equally amazing culture, the environment where ideas can flourish and where you are empowered to move forward as far as your ideas will take you. At Infosys, we assure that your career will never stand still, we will inspire you to build what's next and we will navigate further together. Our journey of learnability, values and trusted relationships with our clients continue to be the cornerstones of our organization and these values are upheld only because of our people. Your role We are initiating a project to replace the current SIL solution with a new product. We are seeking an experienced SAP Consultant with strong Accounts Payable (AP)/Treasury expertise who can act as the SME for this program. The consultant will work closely with banks, product teams, and internal stakeholders, while driving testing, coordination, and end to end functional oversight. Key Responsibilities Act as the Subject Matter Expert (SME) for SAP AP and Treasury processes throughout the SIL replacement project. Engage with banks, product vendors, and internal functional/technical teams to ensure seamless integration and end to end process alignment. Lead and coordinate functional testing, including SIT, UAT, and regression testing. Review and validate solution designs, functional specs, integration requirements, and end to end AP workflows. Manage AP & Treasury related interfaces, file formats, and data exchange requirements. Ensure alignment across cross functional teams and coordinate issue resolution. Support cutover, go live, and hypercare activities. Embed SOX, segregation of duties, and audit evidence requirements into process and system design; produce audit-ready documentation. Lead UAT planning/execution, defect triage, training, cutover, and rollout planning for a global user community. Required Senior Business Analysis experience in Finance / Record-to-Report / SAP Banking/SAP Treasury/ SAP AP Strong SAP expertise, particularly in Treasury/ Accounts Payable (AP) and related Finance modules (FI, Banking). Deep understanding of end to end AP processes: invoice processing, payments, vendor management, bank integrations, reconciliation, etc. Hands on experience with file transfer mechanisms and banking communication protocols, including SWIFT, Pain.001/pain.002/pain.008, camt messages, equivalence such as host to host formats, XML, flat files. Experience working with bank interfaces, payment modules, and external payment solutions. Strong functional testing skills (SIT, UAT) and ability to manage test cycles and defect resolution. Excellent stakeholder management skills-comfortable working with business users, product teams, and banks. Ability to work independently, drive decisions, and ensure delivery alignment. Preferred Experience implementing Banking solutions at Big Pharma Experience with SIL or similar payment interface solutions Knowledge of integration tools (PI/PO, middleware, APIs) Experience in migration projects Personal High analytical skills A high degree of initiative and flexibility High customer orientation High quality awareness Excellent verbal and written communication skills About Infosys Infosys is a global leader in next-generation digital services and consulting. We enable clients in 56 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through the many next of their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always on learning agenda drives their continuous improvement through building and transferring digital skills, expertise and ideas from our innovation ecosystem. Visit to see how Infosys can help your enterprise navigate your next. All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.
Overview The Store Design & Development Category Manager will lead the activities across categories of spend with the accountability for developing and executing effective procurement strategies for the categories and actively contributing to the development of the procurement function's service to Primark. What You'll Get People are at the heart of what we do here, so it's essential we provide you with the right environment to perform at your very best. Let's talk lifestyle: Healthcare, pension, and potential bonus. 27 days of leave, plus bank holidays and if you want, you can buy 5 more. Because Primark is all about tailoring to you, we offer Tax Saver Tickets, fitness centre, and a subsidised cafeteria. What You'll Do as a Store Design & Development Category Manager In your role, you'll collaborate with different people across a range of skillsets. Here's a flavour of your day-to-day: You will be responsible for developing and executing strategic category management to drive spend under management and value for Primark, to support both business-as-usual and the delivery of strategic investments and programmes for your assigned categories You will be accountable for developing and executing a comprehensive, multi-year category plan, aligned with business goals, market dynamics, and internal demand, to ensure optimal performance, cost savings, and risk. You will lead the creation and implementation of go-to market and sourcing strategies, associated plans and negotiation strategies, to be included in the category plan You will also identify, assess and manage supplier risk, and the risk associated with the supply of goods and services in your category area, as part of the category plan. This should ensure resiliency, efficiency, regulatory compliance and adherence to governance standards You will be responsible for leading a multi-year cost efficiency programme for your category, which must be agreed with budget owners and aligned to Primark's Cost Efficiency programme and targets. Using insights and analytics, you will create long-term cost savings plans and sourcing strategies that align with business goals and represent a culture of innovation and dynamic agility. You will be responsible for ensuring that benefits tracking against the category plans and sourcing activity is done accurately and in a timely manner You will lead the negotiation of high-value, complex contracts, whilst ensuring alignment and contribution of suppliers towards Primark 2030 strategy. You are accountable for ensuring that your Category Specialist and the GBS have executed the agreed go-to market and sourcing plans as agreed in the Category plans, in a timely and to the standards expected Working closely with the relevant business stakeholder, the role holder will identify and develop strategic supplier relationships, supporting performance management (operational and commercial) as well as supplier innovation You will be a leader of change, by implementing and embedding the new ways of working with procurement and GBS partner, procurement policy and governance. You will nurture effective category relationships with GBS offshore partner. Support the integration of our GBS partner offshore team into category ways of working with procurement and the business, within the assigned category. Promote and adopt the use of digital tools and analytics to drive insights, process efficiency, and spend transparency. What You'll Bring Here at Primark, we want everyone to feel valued - so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular: 7+ years related experience in a Category Manager role. Related procurement category expertise is preferred but not essential. Be able to manage complex sourcing activities (e.g. multi-market, various maturity levels, large scale) to supplier recommendation/award and can demonstrate the use of different sourcing approaches. Provide relevant stakeholder material to show progress. Demonstrated success in developing and delivering multi-year strategies ensuring competitive commercial advantage Expert knowledge of financial and legal contract negotiations; carry strong awareness of ethical sourcing and corporate social responsibility issues Lead cross-functional negotiation teams; sign off on negotiation strategies, lead negotiation, and manage the commercial components of contract drafting. Demonstrated ability to forge close business relationships with internal and external stakeholders at all management levels Proven track record of developing strategic partnerships with key suppliers. Ability to travel as required (>20%) Does this sound like you? Great, because we can't wait to see what you'll bring. You'll be supported within a team of equally capable people, celebrating who you are and aiding you reach your potential. At Primark, we're excited about our future - and we're excited to develop yours. About Primark At Primark, people matter. They're the beating heart of our business and the reason we've grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we're Caring and always strive to put people first. We're also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together. If you need any reasonable adjustments or have an accessibility request, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist. All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss.
Feb 25, 2026
Full time
Overview The Store Design & Development Category Manager will lead the activities across categories of spend with the accountability for developing and executing effective procurement strategies for the categories and actively contributing to the development of the procurement function's service to Primark. What You'll Get People are at the heart of what we do here, so it's essential we provide you with the right environment to perform at your very best. Let's talk lifestyle: Healthcare, pension, and potential bonus. 27 days of leave, plus bank holidays and if you want, you can buy 5 more. Because Primark is all about tailoring to you, we offer Tax Saver Tickets, fitness centre, and a subsidised cafeteria. What You'll Do as a Store Design & Development Category Manager In your role, you'll collaborate with different people across a range of skillsets. Here's a flavour of your day-to-day: You will be responsible for developing and executing strategic category management to drive spend under management and value for Primark, to support both business-as-usual and the delivery of strategic investments and programmes for your assigned categories You will be accountable for developing and executing a comprehensive, multi-year category plan, aligned with business goals, market dynamics, and internal demand, to ensure optimal performance, cost savings, and risk. You will lead the creation and implementation of go-to market and sourcing strategies, associated plans and negotiation strategies, to be included in the category plan You will also identify, assess and manage supplier risk, and the risk associated with the supply of goods and services in your category area, as part of the category plan. This should ensure resiliency, efficiency, regulatory compliance and adherence to governance standards You will be responsible for leading a multi-year cost efficiency programme for your category, which must be agreed with budget owners and aligned to Primark's Cost Efficiency programme and targets. Using insights and analytics, you will create long-term cost savings plans and sourcing strategies that align with business goals and represent a culture of innovation and dynamic agility. You will be responsible for ensuring that benefits tracking against the category plans and sourcing activity is done accurately and in a timely manner You will lead the negotiation of high-value, complex contracts, whilst ensuring alignment and contribution of suppliers towards Primark 2030 strategy. You are accountable for ensuring that your Category Specialist and the GBS have executed the agreed go-to market and sourcing plans as agreed in the Category plans, in a timely and to the standards expected Working closely with the relevant business stakeholder, the role holder will identify and develop strategic supplier relationships, supporting performance management (operational and commercial) as well as supplier innovation You will be a leader of change, by implementing and embedding the new ways of working with procurement and GBS partner, procurement policy and governance. You will nurture effective category relationships with GBS offshore partner. Support the integration of our GBS partner offshore team into category ways of working with procurement and the business, within the assigned category. Promote and adopt the use of digital tools and analytics to drive insights, process efficiency, and spend transparency. What You'll Bring Here at Primark, we want everyone to feel valued - so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular: 7+ years related experience in a Category Manager role. Related procurement category expertise is preferred but not essential. Be able to manage complex sourcing activities (e.g. multi-market, various maturity levels, large scale) to supplier recommendation/award and can demonstrate the use of different sourcing approaches. Provide relevant stakeholder material to show progress. Demonstrated success in developing and delivering multi-year strategies ensuring competitive commercial advantage Expert knowledge of financial and legal contract negotiations; carry strong awareness of ethical sourcing and corporate social responsibility issues Lead cross-functional negotiation teams; sign off on negotiation strategies, lead negotiation, and manage the commercial components of contract drafting. Demonstrated ability to forge close business relationships with internal and external stakeholders at all management levels Proven track record of developing strategic partnerships with key suppliers. Ability to travel as required (>20%) Does this sound like you? Great, because we can't wait to see what you'll bring. You'll be supported within a team of equally capable people, celebrating who you are and aiding you reach your potential. At Primark, we're excited about our future - and we're excited to develop yours. About Primark At Primark, people matter. They're the beating heart of our business and the reason we've grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we're Caring and always strive to put people first. We're also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together. If you need any reasonable adjustments or have an accessibility request, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist. All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss.
We know that people want great value combined with an excellent experience from a bank they can trust, so we launched our digital bank, Chase UK, to revolutionise mobile banking with seamless journeys that our customers love. We're already trusted by millions in the US and we're quickly catching up in the UK - but how we do things here is a little different. We're building the bank of the future from scratch, channelling our start-up mentality every step of the way - meaning you'll have the opportunity to make a real impact. As aLead Designer - Design Systemsat JPMorgan Chase within the International Consumer Bank, you will be a part of a flat-structure organisation. We are looking for solution-oriented customer-focused individuals, used to working in an agile environment who want to be a part of building something new from the ground up within a diverse and inclusive team. Culture is as important to us and we are looking for intellectually curious, new technology passionate individuals who would like to expand their skills whilst working on a new exciting venture for the firm. Your work will impact us as a company, as well as our customers around the world. This role sits within the Design System Team, which operates alongside the Product Design Team, as part of the Design & Customer Experience (DCE) Team primarily based in London. As a Lead Designer - Design Systemswithin International Consumer Banking, you will be at the heart of this venture, focused on getting smart ideas into the hands of our customers. You have a curious mindset, thrive in collaborative squads, and are passionate about new technology. You've worked in a squad model, designing experiences, shipping products and delivering positive outcomes for businesses and their customers. Responsibilities Drive design system excellence, balancing craft with business impact, and uphold quality and consistency in design deliverables for our banking app and other customer touch points. Collaborate within multi-disciplinary teams-including product design, researchers, designers, technologists, and business experts-to support the creation of customer-focused products and services. Demonstrates an ability to align design system priorities to the broader business strategy, translates business goals into design system outcomes and outputs with necessary milestones in place to achieve success Champions and leads cross-discipline collaboration and actively engages to resolve complex design system and experience issues and deliver business outcomes Advocate for design system adoption and development get organizational buy-in and support Uses insights and data to maintain and evolve our design system Actively follow industry trends and developments and stays ahead of trends and industry best practices. Manage stakeholders, collaborate with disciplines and identify new opportunities for design system innovation. Champion the design system with the wider organization and leadership. Practical knowledge of accessibility practices and standards (e.g. WCAG 2.2). Required qualifications, capabilities and skills Proven experience in hands-on design and design system roles, demonstrating high levels of craft and problem-solving in product/service environments. Strong portfolio showcasing user-centered solutions to business and customer challenges. Demonstrates how to experiences into systems. Solution-oriented and experienced in delivering products with impact. Ability to synthesise complex and competing needs and communicate effectively with diverse teams and stakeholders. Practical understanding of current and emerging tools, practices and technologies relevant to design systems. Experience of system design across digital touchpoints, including native iOS and Android platforms. Proficiency in usability testing, iterative design, and early-stage UX research methods. Expert knowledge of modern design systems, prototyping software, and design tools (e.g. Figma). Passion for fostering an environment where people can do their best work Proven record of being a design system advocate and connecting with different teams Bachelor's degree in Design, HCI, or related field, or equivalent professional experience. Design system experience in Financial Services / Fintech Preferred qualifications, capabilities and skills Bachelor's degree in Design, HCI, or related field, or equivalent professional experience. Design system experience in Financial Services / Fintech
Feb 25, 2026
Full time
We know that people want great value combined with an excellent experience from a bank they can trust, so we launched our digital bank, Chase UK, to revolutionise mobile banking with seamless journeys that our customers love. We're already trusted by millions in the US and we're quickly catching up in the UK - but how we do things here is a little different. We're building the bank of the future from scratch, channelling our start-up mentality every step of the way - meaning you'll have the opportunity to make a real impact. As aLead Designer - Design Systemsat JPMorgan Chase within the International Consumer Bank, you will be a part of a flat-structure organisation. We are looking for solution-oriented customer-focused individuals, used to working in an agile environment who want to be a part of building something new from the ground up within a diverse and inclusive team. Culture is as important to us and we are looking for intellectually curious, new technology passionate individuals who would like to expand their skills whilst working on a new exciting venture for the firm. Your work will impact us as a company, as well as our customers around the world. This role sits within the Design System Team, which operates alongside the Product Design Team, as part of the Design & Customer Experience (DCE) Team primarily based in London. As a Lead Designer - Design Systemswithin International Consumer Banking, you will be at the heart of this venture, focused on getting smart ideas into the hands of our customers. You have a curious mindset, thrive in collaborative squads, and are passionate about new technology. You've worked in a squad model, designing experiences, shipping products and delivering positive outcomes for businesses and their customers. Responsibilities Drive design system excellence, balancing craft with business impact, and uphold quality and consistency in design deliverables for our banking app and other customer touch points. Collaborate within multi-disciplinary teams-including product design, researchers, designers, technologists, and business experts-to support the creation of customer-focused products and services. Demonstrates an ability to align design system priorities to the broader business strategy, translates business goals into design system outcomes and outputs with necessary milestones in place to achieve success Champions and leads cross-discipline collaboration and actively engages to resolve complex design system and experience issues and deliver business outcomes Advocate for design system adoption and development get organizational buy-in and support Uses insights and data to maintain and evolve our design system Actively follow industry trends and developments and stays ahead of trends and industry best practices. Manage stakeholders, collaborate with disciplines and identify new opportunities for design system innovation. Champion the design system with the wider organization and leadership. Practical knowledge of accessibility practices and standards (e.g. WCAG 2.2). Required qualifications, capabilities and skills Proven experience in hands-on design and design system roles, demonstrating high levels of craft and problem-solving in product/service environments. Strong portfolio showcasing user-centered solutions to business and customer challenges. Demonstrates how to experiences into systems. Solution-oriented and experienced in delivering products with impact. Ability to synthesise complex and competing needs and communicate effectively with diverse teams and stakeholders. Practical understanding of current and emerging tools, practices and technologies relevant to design systems. Experience of system design across digital touchpoints, including native iOS and Android platforms. Proficiency in usability testing, iterative design, and early-stage UX research methods. Expert knowledge of modern design systems, prototyping software, and design tools (e.g. Figma). Passion for fostering an environment where people can do their best work Proven record of being a design system advocate and connecting with different teams Bachelor's degree in Design, HCI, or related field, or equivalent professional experience. Design system experience in Financial Services / Fintech Preferred qualifications, capabilities and skills Bachelor's degree in Design, HCI, or related field, or equivalent professional experience. Design system experience in Financial Services / Fintech
.Senior HR Manager, Bermuda Operations Lead and Corporate HR Business Partner page is loaded Senior HR Manager, Bermuda Operations Lead and Corporate HR Business Partnerlocations: Hamilton, Bermudatime type: Full timeposted on: Posted Yesterdayjob requisition id: R26\_6With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility .This position is responsible for supporting HR operations for all Bermuda-based Arch employees. Arch is in growth mode and this is an exciting time to join the organization! This position is a full-time role based in Bermuda. In Bermuda, HR roles are protected and only candidates who are Bermudian or have status will be considered. Main Responsibilities: Strategic Advisor: Advise leaders in assigned client groups. Infuse your insights and recommendations into organizational and management decisions, seamlessly aligning HR strategies and actions to drive performance and engagement. HR Business Partnering: Support all AIM and ACGL employees; drive the execution of priorities, and annual HR processes including performance management, compensation, talent, and succession planning, etc. People Management: 1-2 direct reports in HR operations Bermuda HR Operations: Lead the HR projects and initiatives to ensure continuous improvement and operational efficiencies across the Bermuda office Benefits - Partner with Arch's global benefits team along with on-site support from the HR operations team to ensure appropriate benefits support for Bermuda employees. Immigration - Ownership of the relationship with the Bermuda Department of Immigration to ensure compliance with legislation and policies. Bermuda Local Groups - participate in local groups like the Association for Bermuda Insurers and Reinsurers (ABIR) and Association for Bermuda International Companies (ABIC) COE Partnerships : Partner with the HR COEs in Compensation and Benefits, Talent Management, Diversity and Inclusion, Talent Acquisition, and People Operations to maximize impact. Talent Management, Development and Succession Planning: Partner with leaders to develop succession plans, identify and develop high potential employees and implement talent management strategies across the business. Analytics, Metrics, Reporting: Develop recommendations for reporting HR metrics, tracking pivotal indicators such as headcount, turnover and other efficiency gauges to inform decision-making. Organizational Design and Change Management: Partner with the SVP to lead organizational design, development, and change management initiatives across client groups and the Bermuda office as needed. Recruiting - Oversee full-cycle recruitment functions for Bermuda-based ACGL and AIM roles, including sourcing, screening, and assessing candidates. Experience Required: Minimum 10 years of progressive HR experience, ideally within Bermuda's insurance industry. Breadth of strategic HR Business Partner experience and with proven ability to drive and execute HR strategic plans across complex, highly matrixed organizations. Experience leading projects and initiatives Strong knowledge of Bermuda labor laws, immigration and HR best practices Bachelor's degree Skills Desired: Cross-cultural agility and team orientation. Strong collaboration and relationship building skills. Superior attention to detail and ability to handle multiple priorities in a fast-paced environment; timeliness, responsiveness, and willingness to take on new and different responsibilities. Advanced oral and written communications skills. Experience with an HCM suite (ideally Workday), leveraging data and analytics to drive planning and decision making. individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible.$123,845-$167,555 Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future. Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click to learn more on available benefits.If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our to share your preferences directly with Arch's Talent Acquisition team.10100 Arch Capital Group Ltd.
Feb 25, 2026
Full time
.Senior HR Manager, Bermuda Operations Lead and Corporate HR Business Partner page is loaded Senior HR Manager, Bermuda Operations Lead and Corporate HR Business Partnerlocations: Hamilton, Bermudatime type: Full timeposted on: Posted Yesterdayjob requisition id: R26\_6With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility .This position is responsible for supporting HR operations for all Bermuda-based Arch employees. Arch is in growth mode and this is an exciting time to join the organization! This position is a full-time role based in Bermuda. In Bermuda, HR roles are protected and only candidates who are Bermudian or have status will be considered. Main Responsibilities: Strategic Advisor: Advise leaders in assigned client groups. Infuse your insights and recommendations into organizational and management decisions, seamlessly aligning HR strategies and actions to drive performance and engagement. HR Business Partnering: Support all AIM and ACGL employees; drive the execution of priorities, and annual HR processes including performance management, compensation, talent, and succession planning, etc. People Management: 1-2 direct reports in HR operations Bermuda HR Operations: Lead the HR projects and initiatives to ensure continuous improvement and operational efficiencies across the Bermuda office Benefits - Partner with Arch's global benefits team along with on-site support from the HR operations team to ensure appropriate benefits support for Bermuda employees. Immigration - Ownership of the relationship with the Bermuda Department of Immigration to ensure compliance with legislation and policies. Bermuda Local Groups - participate in local groups like the Association for Bermuda Insurers and Reinsurers (ABIR) and Association for Bermuda International Companies (ABIC) COE Partnerships : Partner with the HR COEs in Compensation and Benefits, Talent Management, Diversity and Inclusion, Talent Acquisition, and People Operations to maximize impact. Talent Management, Development and Succession Planning: Partner with leaders to develop succession plans, identify and develop high potential employees and implement talent management strategies across the business. Analytics, Metrics, Reporting: Develop recommendations for reporting HR metrics, tracking pivotal indicators such as headcount, turnover and other efficiency gauges to inform decision-making. Organizational Design and Change Management: Partner with the SVP to lead organizational design, development, and change management initiatives across client groups and the Bermuda office as needed. Recruiting - Oversee full-cycle recruitment functions for Bermuda-based ACGL and AIM roles, including sourcing, screening, and assessing candidates. Experience Required: Minimum 10 years of progressive HR experience, ideally within Bermuda's insurance industry. Breadth of strategic HR Business Partner experience and with proven ability to drive and execute HR strategic plans across complex, highly matrixed organizations. Experience leading projects and initiatives Strong knowledge of Bermuda labor laws, immigration and HR best practices Bachelor's degree Skills Desired: Cross-cultural agility and team orientation. Strong collaboration and relationship building skills. Superior attention to detail and ability to handle multiple priorities in a fast-paced environment; timeliness, responsiveness, and willingness to take on new and different responsibilities. Advanced oral and written communications skills. Experience with an HCM suite (ideally Workday), leveraging data and analytics to drive planning and decision making. individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible.$123,845-$167,555 Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future. Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click to learn more on available benefits.If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our to share your preferences directly with Arch's Talent Acquisition team.10100 Arch Capital Group Ltd.
We are an organisation that exists to drive progress. That's the "red thread" that connects everyone at The Economist Group (TEG). Our businesses share a devotion to innovation, independence and rigour in their fields of expertise. We empower people to understand and tackle the critical challenges and changes facing the world. Our analytical rigour, global expertise and evidence-based insights enable individuals and organisations to make sense of these shifts and chart a course through them. We deliver analysis and insights in many formats to subscribers and clients in 170 countries through our four businesses, The Economist, Economist Impact, Economist Intelligence and Economist Education, which uphold our global reputation for excellence and integrity. This role reports into the Head of Controllership. You will work internally with finance and non finance teams to ensure we have the right rigour around our execution of compliance and legislative requirements. This role is key in enabling The Economist to be a responsible business and ensure we are reporting the right things in the right way. Responsibilities Own and develop the frameworks around ECCTA, Modern Slavery legislation and other key compliance legislations impacting the business Support the business compliance needs around customer and vendor onboarding. Own the process and coordinate with other compliance teams Challenge non standard contract terms with a view for what is best for The Economist Own and develop the risk and control framework including promoting, monitoring and informing business on control obligations and expectations Work with our external audit team on scoping and internally to prepare teams for audit procedures Keep up to date on and communicate changes to compliance requirements impacting the business Work in close coordination with various internal teams and stakeholders to help renew, manage and maintain insurance coverage documentation, including certificates, schedules, and other relevant information. Play a key role in developing ERM process in the business Support treasury team on compliance requirements Proactive risk management to ensure gaps are identified and covered as well as maintaining compliance reporting to manage risk across the network Partner with the business to improve culture of controls, increase effectiveness and embed change to improve the compliance framework Author and input into Risk and Audit Committee papers Qualifications Relevant qualification or equivalent practical experience in the field of compliance A great communicator with a technical mindset but able to communicate the message simply to a range of audiences A keen eye for detail, with a questioning mindset who can get out ahead of issues and be proactive with solutions A structured approach to workload, who can tackle multiple streams of work and improvements in a sensible and timely way and distribute the work sensibly around the team to drive proactive management of this area Someone who is happy to get hands on with tools and the systems to understand how we can make our processes simpler, compliance integrated and reporting easier An ability to use wider systems and tools such as AI and reporting tools to improve processes and workloads Working Arrangements The majority of our roles operate on a hybrid working pattern, with 3+ days office attendance required. AI usage for your application We are an innovative organisation that encourages the use of technology. We recognise that candidates may utilise AI tools to support with their job application process. However, it is essential that all information you provide truthfully and accurately reflects your own experience, skills and qualifications. What we offer Our benefits package is designed to support your wellbeing, growth and work life balance. It includes a highly competitive pension or 401(k) plan, private health insurance and 24/7 access to counselling and wellbeing resources through our Employee Assistance Program. We also offer a range of lifestyle benefits, including our Work From Anywhere program, which allows you to work from any location where you have the legal right to do so for up to 25 days per year. In addition, we provide generous annual and parental leave, as well as dedicated days off for volunteering and even for moving home. You will also be given free access to all The Economist content, including an online subscription, our range of apps, podcasts and more.
Feb 25, 2026
Full time
We are an organisation that exists to drive progress. That's the "red thread" that connects everyone at The Economist Group (TEG). Our businesses share a devotion to innovation, independence and rigour in their fields of expertise. We empower people to understand and tackle the critical challenges and changes facing the world. Our analytical rigour, global expertise and evidence-based insights enable individuals and organisations to make sense of these shifts and chart a course through them. We deliver analysis and insights in many formats to subscribers and clients in 170 countries through our four businesses, The Economist, Economist Impact, Economist Intelligence and Economist Education, which uphold our global reputation for excellence and integrity. This role reports into the Head of Controllership. You will work internally with finance and non finance teams to ensure we have the right rigour around our execution of compliance and legislative requirements. This role is key in enabling The Economist to be a responsible business and ensure we are reporting the right things in the right way. Responsibilities Own and develop the frameworks around ECCTA, Modern Slavery legislation and other key compliance legislations impacting the business Support the business compliance needs around customer and vendor onboarding. Own the process and coordinate with other compliance teams Challenge non standard contract terms with a view for what is best for The Economist Own and develop the risk and control framework including promoting, monitoring and informing business on control obligations and expectations Work with our external audit team on scoping and internally to prepare teams for audit procedures Keep up to date on and communicate changes to compliance requirements impacting the business Work in close coordination with various internal teams and stakeholders to help renew, manage and maintain insurance coverage documentation, including certificates, schedules, and other relevant information. Play a key role in developing ERM process in the business Support treasury team on compliance requirements Proactive risk management to ensure gaps are identified and covered as well as maintaining compliance reporting to manage risk across the network Partner with the business to improve culture of controls, increase effectiveness and embed change to improve the compliance framework Author and input into Risk and Audit Committee papers Qualifications Relevant qualification or equivalent practical experience in the field of compliance A great communicator with a technical mindset but able to communicate the message simply to a range of audiences A keen eye for detail, with a questioning mindset who can get out ahead of issues and be proactive with solutions A structured approach to workload, who can tackle multiple streams of work and improvements in a sensible and timely way and distribute the work sensibly around the team to drive proactive management of this area Someone who is happy to get hands on with tools and the systems to understand how we can make our processes simpler, compliance integrated and reporting easier An ability to use wider systems and tools such as AI and reporting tools to improve processes and workloads Working Arrangements The majority of our roles operate on a hybrid working pattern, with 3+ days office attendance required. AI usage for your application We are an innovative organisation that encourages the use of technology. We recognise that candidates may utilise AI tools to support with their job application process. However, it is essential that all information you provide truthfully and accurately reflects your own experience, skills and qualifications. What we offer Our benefits package is designed to support your wellbeing, growth and work life balance. It includes a highly competitive pension or 401(k) plan, private health insurance and 24/7 access to counselling and wellbeing resources through our Employee Assistance Program. We also offer a range of lifestyle benefits, including our Work From Anywhere program, which allows you to work from any location where you have the legal right to do so for up to 25 days per year. In addition, we provide generous annual and parental leave, as well as dedicated days off for volunteering and even for moving home. You will also be given free access to all The Economist content, including an online subscription, our range of apps, podcasts and more.
A fast-growing luxury brand in Greater London seeks a Senior Learning & Development Manager. This role involves designing and delivering comprehensive L&D strategies, enhancing onboarding experiences, and leading training delivery across retail and head office teams. The ideal candidate has significant experience in luxury retail and proven skills in training content design and facilitation. Strong project management and communication skills are essential for this position.
Feb 25, 2026
Full time
A fast-growing luxury brand in Greater London seeks a Senior Learning & Development Manager. This role involves designing and delivering comprehensive L&D strategies, enhancing onboarding experiences, and leading training delivery across retail and head office teams. The ideal candidate has significant experience in luxury retail and proven skills in training content design and facilitation. Strong project management and communication skills are essential for this position.
Performance and Strategy Officer Location: Home-based (Designated Office: Head office - Memorial House, Coalville, Leicestershire). This role will require occasional travel to our head office and other sites across the East Midlands. Hours: 35 hours per week, Monday to Friday, 9:00am - 5:00pm (with one-hour lunch break) Salary: £44,989-£49,988 per annum (Corp Services RFJ 8) The Role As Performance an click apply for full job details
Feb 25, 2026
Full time
Performance and Strategy Officer Location: Home-based (Designated Office: Head office - Memorial House, Coalville, Leicestershire). This role will require occasional travel to our head office and other sites across the East Midlands. Hours: 35 hours per week, Monday to Friday, 9:00am - 5:00pm (with one-hour lunch break) Salary: £44,989-£49,988 per annum (Corp Services RFJ 8) The Role As Performance an click apply for full job details
Acorns Children s Hospice provides specialist care and support for babies, children and young people who are life limited or life threatened. When time is short, every moment is precious. Acorns helps children and families fill the time they have together with love, fun and laughter to create lasting memories. Palliative care for children aged 0-18 is delivered at Acorns hospices in Birmingham, Worcester, and Walsall, as well as in family homes or elsewhere in the community. Their holistic, tailored approach meets each child s clinical, emotional, cultural, religious, and spiritual needs. Supporting over 750 children and nearly 1,000 families annually, Acorns is a vital lifeline for families across the West Midlands and Gloucestershire during unimaginably difficult times. Over the past three years, Acorns leadership has enhanced collaboration and innovation across the charity and embedded an organisation-wide fundraising culture. Following a period of investment and structural change within Fundraising, Acorns is now seeking a Head of Donor Experience to shape and lead a centralised, donor-first function that underpins sustainable income growth. With an integrated fundraising structure and an upcoming £5m appeal, Acorns is looking for a senior leader to review, refine and scale its end-to-end supporter experience. The Head of Donor Experience is a senior leadership role responsible for leading a central support function covering donor journeys, supporter care, data and insight, digital fundraising and compliance, ensuring consistent, high-quality experiences across all income streams. Reporting to the Associate Director of Fundraising, you will play an active role on the Fundraising Leadership Team, with shared accountability for strategic decision making, compliance and cross-directorate working. You will be responsible for embedding a donor-centred strategy that drives engagement, loyalty and long-term value, while championing a digital-first, data-driven approach to stewardship. As Head of Donor Experience, you will: Lead and embed a cohesive donor experience strategy aligned to the wider Fundraising Strategy Design and implement a structured supporter journey framework, ensuring appropriate automation and personalisation across channels and income streams Review and refine thanking, banking, fulfilment and supporter care processes to improve efficiency and supporter satisfaction Oversee CRM development and optimisation, ensuring robust data governance and a clear single supporter view Lead insight generation and segmentation strategy to inform fundraising performance and income growth Drive innovation in digital stewardship, journey design and platform usage Establish and maintain a centralised compliance framework across fundraising activity Strengthen collaboration between Fundraising and Marketing to enable more coordinated, funnel-led campaigns Champion a data-driven, donor-centric culture across the Fundraising Directorate Line manage senior managers across Donor Experience, Data & Insight and Digital Fundraising, contributing as an active member of the Fundraising Senior Leadership Team Essential skills and experience: Strong background in fundraising operations, supporter care, compliance or customer experience within a charity setting Proven track record of developing and delivering stewardship strategies that improve retention and long-term supporter value Experience managing and motivating teams to deliver operational excellence and performance improvement Experience designing and implementing strategy, annual plans and process improvements Strong working knowledge of CRM systems, data governance and supporter database management Confidence influencing senior internal stakeholders and driving cross-team collaboration Experience of reporting, performance analysis and using insight to inform decision-making Strong understanding of fundraising compliance, including GDPR and sector regulation Employee benefits include: 27 days annual leave plus bank holidays 5 days holiday buyback scheme starting from April 2026 7.5% employer pension contribution Life assurance scheme (2 x annual salary) Retail discounts (including the Blue Light card) Cycle to work scheme Discounted gym membership Access to expert financial health and wellbeing support
Feb 25, 2026
Full time
Acorns Children s Hospice provides specialist care and support for babies, children and young people who are life limited or life threatened. When time is short, every moment is precious. Acorns helps children and families fill the time they have together with love, fun and laughter to create lasting memories. Palliative care for children aged 0-18 is delivered at Acorns hospices in Birmingham, Worcester, and Walsall, as well as in family homes or elsewhere in the community. Their holistic, tailored approach meets each child s clinical, emotional, cultural, religious, and spiritual needs. Supporting over 750 children and nearly 1,000 families annually, Acorns is a vital lifeline for families across the West Midlands and Gloucestershire during unimaginably difficult times. Over the past three years, Acorns leadership has enhanced collaboration and innovation across the charity and embedded an organisation-wide fundraising culture. Following a period of investment and structural change within Fundraising, Acorns is now seeking a Head of Donor Experience to shape and lead a centralised, donor-first function that underpins sustainable income growth. With an integrated fundraising structure and an upcoming £5m appeal, Acorns is looking for a senior leader to review, refine and scale its end-to-end supporter experience. The Head of Donor Experience is a senior leadership role responsible for leading a central support function covering donor journeys, supporter care, data and insight, digital fundraising and compliance, ensuring consistent, high-quality experiences across all income streams. Reporting to the Associate Director of Fundraising, you will play an active role on the Fundraising Leadership Team, with shared accountability for strategic decision making, compliance and cross-directorate working. You will be responsible for embedding a donor-centred strategy that drives engagement, loyalty and long-term value, while championing a digital-first, data-driven approach to stewardship. As Head of Donor Experience, you will: Lead and embed a cohesive donor experience strategy aligned to the wider Fundraising Strategy Design and implement a structured supporter journey framework, ensuring appropriate automation and personalisation across channels and income streams Review and refine thanking, banking, fulfilment and supporter care processes to improve efficiency and supporter satisfaction Oversee CRM development and optimisation, ensuring robust data governance and a clear single supporter view Lead insight generation and segmentation strategy to inform fundraising performance and income growth Drive innovation in digital stewardship, journey design and platform usage Establish and maintain a centralised compliance framework across fundraising activity Strengthen collaboration between Fundraising and Marketing to enable more coordinated, funnel-led campaigns Champion a data-driven, donor-centric culture across the Fundraising Directorate Line manage senior managers across Donor Experience, Data & Insight and Digital Fundraising, contributing as an active member of the Fundraising Senior Leadership Team Essential skills and experience: Strong background in fundraising operations, supporter care, compliance or customer experience within a charity setting Proven track record of developing and delivering stewardship strategies that improve retention and long-term supporter value Experience managing and motivating teams to deliver operational excellence and performance improvement Experience designing and implementing strategy, annual plans and process improvements Strong working knowledge of CRM systems, data governance and supporter database management Confidence influencing senior internal stakeholders and driving cross-team collaboration Experience of reporting, performance analysis and using insight to inform decision-making Strong understanding of fundraising compliance, including GDPR and sector regulation Employee benefits include: 27 days annual leave plus bank holidays 5 days holiday buyback scheme starting from April 2026 7.5% employer pension contribution Life assurance scheme (2 x annual salary) Retail discounts (including the Blue Light card) Cycle to work scheme Discounted gym membership Access to expert financial health and wellbeing support
