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TN Recruits
Head of Property
TN Recruits Ashford, Kent
Multi-Site Kent-Based Firm Exceptional leadership opportunity for a high-calibre property solicitor to head up an established, multi-location team within a prestigious Legal 500 firm.Are you a senior property lawyer seeking a leadership role where your expertise and client relationships will be truly valued and rewarded?An outstanding, rare opportunity has arisen to join a leading Kent-based law firm as Head of Property, spearheading a respected department across three thriving offices. Why This Role Stands Out: • Highly Attractive Financial Package• Prestigious Environment: Work within a Legal 500 recognised, multi-site firm with over 100 staff, delivering excellence in client service across Kent.• Exceptional Benefits: Private BUPA healthcare after probation, enhanced pension contributions (7.5% employer / 3% employee), access to Perkbox, 25 days holiday plus bank holidays and Christmas closure.• Genuine Work-Life Balance: 9am-5pm working hours, with fee earners provided on-site parking and the option for 1 day a week working from home.• Succession Opportunity: Play a pivotal role in the firm's future, aligning with strategic succession planning at leadership level. What You'll Bring: • Senior Level Expertise: 8-10+ years PQE with a strong focus on commercial property.• Leadership Credentials: Experience managing teams, ideally currently operating as a Partner or Equity Partner.• Client Following: A proven ability to bring or develop a strong client network, contributing to the firm's ongoing success.• Strategic Vision: A forward-thinking, commercially astute approach to department leadership and client development.• Inspirational Team Management: Ability to lead a dedicated team of 7-8 lawyers, including 3 partners, across multiple locations. A Culture You'll Thrive In: • Tight-knit, Supportive Teams: Enjoy a collaborative, social environment where colleagues genuinely support each other's success.• Professional Independence: Individual offices for solicitors, secretarial support, and a clear departmental structure promote focus and collaboration.• Strong Foundations, Bright Future: Join a firm investing in growth, people, and long-term planning.Ready to take your career to the next level with a leadership role designed for real impact and reward?Apply today or contact Emma at TN Recruits Law in confidence to find out more about this prestigious opportunity. / In application for this role, you are consenting to TN Recruits Ltd retaining your details to secure you work. All information provided will be held securely for up to 3 years unless we are contacted and instructed otherwise.
Mar 04, 2026
Full time
Multi-Site Kent-Based Firm Exceptional leadership opportunity for a high-calibre property solicitor to head up an established, multi-location team within a prestigious Legal 500 firm.Are you a senior property lawyer seeking a leadership role where your expertise and client relationships will be truly valued and rewarded?An outstanding, rare opportunity has arisen to join a leading Kent-based law firm as Head of Property, spearheading a respected department across three thriving offices. Why This Role Stands Out: • Highly Attractive Financial Package• Prestigious Environment: Work within a Legal 500 recognised, multi-site firm with over 100 staff, delivering excellence in client service across Kent.• Exceptional Benefits: Private BUPA healthcare after probation, enhanced pension contributions (7.5% employer / 3% employee), access to Perkbox, 25 days holiday plus bank holidays and Christmas closure.• Genuine Work-Life Balance: 9am-5pm working hours, with fee earners provided on-site parking and the option for 1 day a week working from home.• Succession Opportunity: Play a pivotal role in the firm's future, aligning with strategic succession planning at leadership level. What You'll Bring: • Senior Level Expertise: 8-10+ years PQE with a strong focus on commercial property.• Leadership Credentials: Experience managing teams, ideally currently operating as a Partner or Equity Partner.• Client Following: A proven ability to bring or develop a strong client network, contributing to the firm's ongoing success.• Strategic Vision: A forward-thinking, commercially astute approach to department leadership and client development.• Inspirational Team Management: Ability to lead a dedicated team of 7-8 lawyers, including 3 partners, across multiple locations. A Culture You'll Thrive In: • Tight-knit, Supportive Teams: Enjoy a collaborative, social environment where colleagues genuinely support each other's success.• Professional Independence: Individual offices for solicitors, secretarial support, and a clear departmental structure promote focus and collaboration.• Strong Foundations, Bright Future: Join a firm investing in growth, people, and long-term planning.Ready to take your career to the next level with a leadership role designed for real impact and reward?Apply today or contact Emma at TN Recruits Law in confidence to find out more about this prestigious opportunity. / In application for this role, you are consenting to TN Recruits Ltd retaining your details to secure you work. All information provided will be held securely for up to 3 years unless we are contacted and instructed otherwise.
ITOL Recruit
Trainee Website Administrator
ITOL Recruit Coventry, Warwickshire
If you are looking to progress a career in website administrator, then this training and placement programme is made for you? Skills shortages in the IT sector is driving the need for qualified, entry-level career seekers and career changers. All you need is a desire to work hard and invest some time and money in yourself to build the foundations for a new career. We help you start your career journey in programming by firstly ensuring you have the necessary industry recognised certifications and skills required to build a career. We ensure you market yourself properly through a structured career driven cv and LinkedIn profile highlighting your skills, any experience, and relevant transferable skills from other roles. Finally, our tutors will help you create a credible portfolio to demonstrate your skills and abilities to potential new employers. We have many years of experience in helping graduates find their first roles in top UK companies and organisations who need to employ entry-level qualified programming staff that can hit the ground running with up-to-date skills gained from this programme. The programme is specifically designed for individuals with none or limited experience but a real desire to start a career. Therefore, please do not apply if you are already an experienced programmer. Whether you are working full-time, part-time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in as little as a few weeks or a few months (see steps 1 to 4 below). Study timings are approximate and assume you can study for a minimum 5 hours per week. Training times will be reduced if you are able to invest more time each week. Stage 1 - Learn HTML and CSS ( up to 12 weeks) The first step is completing a selection of professional and industry-recognised courses. We have carefully selected these courses to give you the most out of both your learning and employment journey. HTML Essentials ( up to 6 weeks) CSS Essentials ( up to weeks) Training is delivered through multimedia rich video tutorials, presentations and quizzes using an online portal enabling you to study online from anywhere you choose. You will also be assigned an expert tutor and a support mentor who will work with you 1-2-1 or in group sessions to provide additional training and support. Once the HTML & CSS courses are complete, your trainer will move you forward to the next stage. Stage 2 - Additional Online Training ( up to 12 weeks) The second step includes a selection of more advanced courses to get you up to speed for what is required and relevant for many entry level programming roles and help you get a step ahead. Learn the Command Line ( 1.5 weeks) Learn Git & GitHub ( 1.5 weeks) Learn JavaScript ( 1.5 weeks) Learn Python 3 ( 1.5 weeks) JavaScript forms the foundation of almost everything you see on the Internet. Therefore, this is an essential addition language in building your programming and development foundation. Python is a highly versatile programming language and due to its relatively "easy to understand" commands now one of the most common programming languages used. You can use it for both small and complex tasks, and it is used across many different industries broadening your scope of opportunity. Step 3 - Building a Portfolio Website Project (1 week) Your tutor will provide you with some exercises and guidelines to help you build your own personalised portfolio. Having a strong portfolio to which demonstrates and showcases your range of skills and ability is essential within a programming career. In addition, we will now provide additional Study Courses for your continued development and broadening of your skills. Completion of these course is voluntary but recommended. AWS Certified Cloud Practitioner Microsoft Certified: Azure Administrator Associate Step 4 - Entry Level Web Administrator placement We will now work with you to help you secure your first role in a role utilising your new skills in a coding, programming, or a web development role. Entry level roles typically start between £25K - £40k dependant on any prior knowledge or experience you may have. There are many entry level roles where your newly learned skills can be applied meaning a vast array of opportunities are now available to you. Examples of some of these are listed below: - Junior Developer Website Administrator Website Support Developer Junior Web Developer Content Editor Wordpress Developer Junior Software Developer Junior Front or Back End Development Development Support We have been helping career changers and new career seekers gain new careers since 2009 and we are a CompTIA Platinum Partner, accredited by the BCS (Chartered Institute of IT/ British Computer Society) to ensure we provide the highest levels of training. We also have a 4.9 Trustpilot rating and numerous testimonials available on our website. Our money back Job Guarantee Due to our success and confidence in the results we deliver, and the skills shortage for entry-level coding staff we guarantee you will secure a job upon completion of your study programme, or we will refund you 100% of your course fees back. This is subject to our terms of learning/ terms of business. Qualification for this programme? To ensure we maintain a high level of support for our candidates, we limit spaces to this programme. Apply before the deadline and one of our consultants will speak with you to check your eligibility for the programme.
Mar 04, 2026
Full time
If you are looking to progress a career in website administrator, then this training and placement programme is made for you? Skills shortages in the IT sector is driving the need for qualified, entry-level career seekers and career changers. All you need is a desire to work hard and invest some time and money in yourself to build the foundations for a new career. We help you start your career journey in programming by firstly ensuring you have the necessary industry recognised certifications and skills required to build a career. We ensure you market yourself properly through a structured career driven cv and LinkedIn profile highlighting your skills, any experience, and relevant transferable skills from other roles. Finally, our tutors will help you create a credible portfolio to demonstrate your skills and abilities to potential new employers. We have many years of experience in helping graduates find their first roles in top UK companies and organisations who need to employ entry-level qualified programming staff that can hit the ground running with up-to-date skills gained from this programme. The programme is specifically designed for individuals with none or limited experience but a real desire to start a career. Therefore, please do not apply if you are already an experienced programmer. Whether you are working full-time, part-time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in as little as a few weeks or a few months (see steps 1 to 4 below). Study timings are approximate and assume you can study for a minimum 5 hours per week. Training times will be reduced if you are able to invest more time each week. Stage 1 - Learn HTML and CSS ( up to 12 weeks) The first step is completing a selection of professional and industry-recognised courses. We have carefully selected these courses to give you the most out of both your learning and employment journey. HTML Essentials ( up to 6 weeks) CSS Essentials ( up to weeks) Training is delivered through multimedia rich video tutorials, presentations and quizzes using an online portal enabling you to study online from anywhere you choose. You will also be assigned an expert tutor and a support mentor who will work with you 1-2-1 or in group sessions to provide additional training and support. Once the HTML & CSS courses are complete, your trainer will move you forward to the next stage. Stage 2 - Additional Online Training ( up to 12 weeks) The second step includes a selection of more advanced courses to get you up to speed for what is required and relevant for many entry level programming roles and help you get a step ahead. Learn the Command Line ( 1.5 weeks) Learn Git & GitHub ( 1.5 weeks) Learn JavaScript ( 1.5 weeks) Learn Python 3 ( 1.5 weeks) JavaScript forms the foundation of almost everything you see on the Internet. Therefore, this is an essential addition language in building your programming and development foundation. Python is a highly versatile programming language and due to its relatively "easy to understand" commands now one of the most common programming languages used. You can use it for both small and complex tasks, and it is used across many different industries broadening your scope of opportunity. Step 3 - Building a Portfolio Website Project (1 week) Your tutor will provide you with some exercises and guidelines to help you build your own personalised portfolio. Having a strong portfolio to which demonstrates and showcases your range of skills and ability is essential within a programming career. In addition, we will now provide additional Study Courses for your continued development and broadening of your skills. Completion of these course is voluntary but recommended. AWS Certified Cloud Practitioner Microsoft Certified: Azure Administrator Associate Step 4 - Entry Level Web Administrator placement We will now work with you to help you secure your first role in a role utilising your new skills in a coding, programming, or a web development role. Entry level roles typically start between £25K - £40k dependant on any prior knowledge or experience you may have. There are many entry level roles where your newly learned skills can be applied meaning a vast array of opportunities are now available to you. Examples of some of these are listed below: - Junior Developer Website Administrator Website Support Developer Junior Web Developer Content Editor Wordpress Developer Junior Software Developer Junior Front or Back End Development Development Support We have been helping career changers and new career seekers gain new careers since 2009 and we are a CompTIA Platinum Partner, accredited by the BCS (Chartered Institute of IT/ British Computer Society) to ensure we provide the highest levels of training. We also have a 4.9 Trustpilot rating and numerous testimonials available on our website. Our money back Job Guarantee Due to our success and confidence in the results we deliver, and the skills shortage for entry-level coding staff we guarantee you will secure a job upon completion of your study programme, or we will refund you 100% of your course fees back. This is subject to our terms of learning/ terms of business. Qualification for this programme? To ensure we maintain a high level of support for our candidates, we limit spaces to this programme. Apply before the deadline and one of our consultants will speak with you to check your eligibility for the programme.
Sky
Service Design Lead (Digital)
Sky Leatherhead, Surrey
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 04, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Zachary Daniels Recruitment
Head of Operations
Zachary Daniels Recruitment City, Manchester
Head of Operations Manchester 100k - 120k Zachary Daniels are delighted to be partnering with a high-growth, regulated business to recruit a Head of Operations for a senior leadership role based in Manchester. This role has end-to-end accountability for operational performance across a complex, customer-facing, regulated environment. The Head of Operations will be responsible for building scalable, resilient operations, delivering strong customer outcomes, and ensuring robust governance as the business continues to scale. This is a hands-on leadership role, working closely with senior stakeholders across finance, product, technology, risk, and compliance within a fast-paced, commercially driven organisation. Benefits You'll Enjoy: Salary of 100,000 - 120,000 Manchester based senior leadership role High-visibility position within a growing regulated organisation Opportunity to shape and scale a critical business function Role Responsibilities: Define and deliver the operational strategy aligned to wider business objectives. Own day-to-day operations across customer servicing, complaints, incident management, and operational performance. Ensure operational readiness for new product launches and business change initiatives. Lead governance, operational risk management, and regulatory compliance within a regulated environment. Act as a Certified Individual under SMCR, with clear accountability for operational controls and outcomes. Design, implement, and continuously improve scalable operating models, leveraging automation and technology where appropriate. Monitor and optimise operational KPIs, SLAs, cost efficiency, and customer outcomes. Produce senior leadership and board-level operational reporting and performance dashboards. Lead, develop, and scale high-performing operational teams. Oversee third-party suppliers and outsourcing partners, ensuring performance and regulatory compliance. Build strong working relationships across finance, product, technology, risk, and compliance teams. About You: Proven experience in a senior operations leadership role within a regulated environment. Strong understanding of customer operations, service delivery, and operational governance. Deep experience in complaints handling, regulatory standards, and customer outcomes. Comfortable operating in fast-paced, high-growth environments. Commercially aware with a data-driven approach to decision-making. Confident engaging with senior stakeholders and leadership teams. Experience leading and scaling teams, setting accountability, and driving continuous improvement. Apply today with your most up to date CV! BH35393
Mar 04, 2026
Full time
Head of Operations Manchester 100k - 120k Zachary Daniels are delighted to be partnering with a high-growth, regulated business to recruit a Head of Operations for a senior leadership role based in Manchester. This role has end-to-end accountability for operational performance across a complex, customer-facing, regulated environment. The Head of Operations will be responsible for building scalable, resilient operations, delivering strong customer outcomes, and ensuring robust governance as the business continues to scale. This is a hands-on leadership role, working closely with senior stakeholders across finance, product, technology, risk, and compliance within a fast-paced, commercially driven organisation. Benefits You'll Enjoy: Salary of 100,000 - 120,000 Manchester based senior leadership role High-visibility position within a growing regulated organisation Opportunity to shape and scale a critical business function Role Responsibilities: Define and deliver the operational strategy aligned to wider business objectives. Own day-to-day operations across customer servicing, complaints, incident management, and operational performance. Ensure operational readiness for new product launches and business change initiatives. Lead governance, operational risk management, and regulatory compliance within a regulated environment. Act as a Certified Individual under SMCR, with clear accountability for operational controls and outcomes. Design, implement, and continuously improve scalable operating models, leveraging automation and technology where appropriate. Monitor and optimise operational KPIs, SLAs, cost efficiency, and customer outcomes. Produce senior leadership and board-level operational reporting and performance dashboards. Lead, develop, and scale high-performing operational teams. Oversee third-party suppliers and outsourcing partners, ensuring performance and regulatory compliance. Build strong working relationships across finance, product, technology, risk, and compliance teams. About You: Proven experience in a senior operations leadership role within a regulated environment. Strong understanding of customer operations, service delivery, and operational governance. Deep experience in complaints handling, regulatory standards, and customer outcomes. Comfortable operating in fast-paced, high-growth environments. Commercially aware with a data-driven approach to decision-making. Confident engaging with senior stakeholders and leadership teams. Experience leading and scaling teams, setting accountability, and driving continuous improvement. Apply today with your most up to date CV! BH35393
Strand Hill Consulting
Commercial Finance Manager, multi-site retail & hospitality
Strand Hill Consulting
Commercial Finance Manager (Financial Controller) Multi-site retail & hospitality London / Hybrid £75,000 - £85,000 p.a (depending on experience) A fast-growing multisite retail and hospitality group is seeking an experienced Commercial Finance Manager (Financial Controller level) to join its London head office team. The business operates a highly profitable portfolio of retail and hospitality sites across the UK. Following recent investment from institutional capital partners, the business is growing fast through new site development, long-term leases, and significant capital investment - they intend to grow from 11 operation sites currently to 30 sites by 2030. Reporting to the CEO, this is a hands-on, senior role responsible for: implementing robust FP&A capability; supporting the Senior Management team with growth strategy, budgeting and forecasting managing investor and lender relationships (including debt covenant management); improving financial controls and reporting designing and implementing process/system improvements to support the operational nurseries business and ambitious growth plans managing the progress, costs and profitability of on going development (Capex) projects and operational sites managing a Management Accountant and Accounts Assistant Key Responsibilities: Lead monthly, quarterly, and annual financial reporting across all sites Deliver consolidated P&L, variance analysis, and management commentary Provide commercial insight through revenue, cost, margin, and profitability analysis Support new and existing site evaluations, including scenario modelling Own budgeting, forecasting, and reforecasting processes Manage cash flow forecasting and liquidity planning Track capital expenditure and work-in-progress for development projects Monitor budgets and highlight risks or variances Prepare board packs, investor updates, and lender reporting Coordinate loan drawdowns and ensure covenant compliance Act as the main finance contact for lenders and investors Improve finance systems, reporting, and internal controls to support growth About You: Fully qualified accountant (ACA / ACCA / CIMA) 5+ years' experience in a multi-site, operational, or project-led business Experience with project accounting, capex, or property/development preferred Strong Excel and financial modelling skills Clear communicator able to support non-finance stakeholders Detail-oriented, proactive, and comfortable in a fast-paced growth environment
Mar 04, 2026
Full time
Commercial Finance Manager (Financial Controller) Multi-site retail & hospitality London / Hybrid £75,000 - £85,000 p.a (depending on experience) A fast-growing multisite retail and hospitality group is seeking an experienced Commercial Finance Manager (Financial Controller level) to join its London head office team. The business operates a highly profitable portfolio of retail and hospitality sites across the UK. Following recent investment from institutional capital partners, the business is growing fast through new site development, long-term leases, and significant capital investment - they intend to grow from 11 operation sites currently to 30 sites by 2030. Reporting to the CEO, this is a hands-on, senior role responsible for: implementing robust FP&A capability; supporting the Senior Management team with growth strategy, budgeting and forecasting managing investor and lender relationships (including debt covenant management); improving financial controls and reporting designing and implementing process/system improvements to support the operational nurseries business and ambitious growth plans managing the progress, costs and profitability of on going development (Capex) projects and operational sites managing a Management Accountant and Accounts Assistant Key Responsibilities: Lead monthly, quarterly, and annual financial reporting across all sites Deliver consolidated P&L, variance analysis, and management commentary Provide commercial insight through revenue, cost, margin, and profitability analysis Support new and existing site evaluations, including scenario modelling Own budgeting, forecasting, and reforecasting processes Manage cash flow forecasting and liquidity planning Track capital expenditure and work-in-progress for development projects Monitor budgets and highlight risks or variances Prepare board packs, investor updates, and lender reporting Coordinate loan drawdowns and ensure covenant compliance Act as the main finance contact for lenders and investors Improve finance systems, reporting, and internal controls to support growth About You: Fully qualified accountant (ACA / ACCA / CIMA) 5+ years' experience in a multi-site, operational, or project-led business Experience with project accounting, capex, or property/development preferred Strong Excel and financial modelling skills Clear communicator able to support non-finance stakeholders Detail-oriented, proactive, and comfortable in a fast-paced growth environment
Veritas Education recruitment ltd
Headateacher's PA and HR support
Veritas Education recruitment ltd Twickenham, London
Headteacher's PA / HR Assistant Location: Twickenham Contract: Full-time, Temp-to-Perm Start Date: ASAP Veritas Education is seeking an experienced Head's PA/HR Assistant to join a thriving school and support the Headteacher and HR function. This is an excellent opportunity for a proactive, organised, and discreet individual looking for a long-term role with potential to become permanent for the right candidate. Key Responsibilities Provide high-level PA support to the Headteacher, including diary management, correspondence, and meeting coordination Support the HR team with recruitment, onboarding, compliance checks, and maintaining staff records Handle confidential information with professionalism and discretion Liaise with staff, parents, and external stakeholders on behalf of school leadership Assist with general administrative duties as required Requirements Previous experience in HR or a relevant background is essential Strong organisational and multitasking skills Excellent communication and interpersonal abilities Attention to detail and ability to work in a fast-paced school environment Immediate availability (ASAP start) How to Apply If you meet the criteria and are ready to start immediately, please send your CV to Gemma at Veritas Education or contact us for more information. APPLICATION REQUIREMENTS FOR VERITAS EDUCATION All applications are subject to an Enhanced DBS Disclosure, professional reference checks, Overseas Police Clearances (if applicable) in line with our stringent safeguarding policy Your CV must cover the last 10 years of employment history where possible and all employment breaks must be explained You must have legal right to work in the UK You must be willing to attend a registration interview Veritas Education work with a variety of schools covering a wide geographical area. We deal with teaching placements at Primary, Secondary and college level as well as support staff positions also within these. Disclaimer 'Nothing within the above advert was in any way designed or intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation. Veritas Education is an Equal opportunities employer and is proud in the knowledge that all placements are made on merit and suitability. We accept applications from all sections of the community.'
Mar 04, 2026
Full time
Headteacher's PA / HR Assistant Location: Twickenham Contract: Full-time, Temp-to-Perm Start Date: ASAP Veritas Education is seeking an experienced Head's PA/HR Assistant to join a thriving school and support the Headteacher and HR function. This is an excellent opportunity for a proactive, organised, and discreet individual looking for a long-term role with potential to become permanent for the right candidate. Key Responsibilities Provide high-level PA support to the Headteacher, including diary management, correspondence, and meeting coordination Support the HR team with recruitment, onboarding, compliance checks, and maintaining staff records Handle confidential information with professionalism and discretion Liaise with staff, parents, and external stakeholders on behalf of school leadership Assist with general administrative duties as required Requirements Previous experience in HR or a relevant background is essential Strong organisational and multitasking skills Excellent communication and interpersonal abilities Attention to detail and ability to work in a fast-paced school environment Immediate availability (ASAP start) How to Apply If you meet the criteria and are ready to start immediately, please send your CV to Gemma at Veritas Education or contact us for more information. APPLICATION REQUIREMENTS FOR VERITAS EDUCATION All applications are subject to an Enhanced DBS Disclosure, professional reference checks, Overseas Police Clearances (if applicable) in line with our stringent safeguarding policy Your CV must cover the last 10 years of employment history where possible and all employment breaks must be explained You must have legal right to work in the UK You must be willing to attend a registration interview Veritas Education work with a variety of schools covering a wide geographical area. We deal with teaching placements at Primary, Secondary and college level as well as support staff positions also within these. Disclaimer 'Nothing within the above advert was in any way designed or intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation. Veritas Education is an Equal opportunities employer and is proud in the knowledge that all placements are made on merit and suitability. We accept applications from all sections of the community.'
ITOL Recruit
Trainee Website Administrator
ITOL Recruit Manchester, Lancashire
If you are looking to progress a career in website administrator, then this training and placement programme is made for you? Skills shortages in the IT sector is driving the need for qualified, entry-level career seekers and career changers. All you need is a desire to work hard and invest some time and money in yourself to build the foundations for a new career. We help you start your career journey in programming by firstly ensuring you have the necessary industry recognised certifications and skills required to build a career. We ensure you market yourself properly through a structured career driven cv and LinkedIn profile highlighting your skills, any experience, and relevant transferable skills from other roles. Finally, our tutors will help you create a credible portfolio to demonstrate your skills and abilities to potential new employers. We have many years of experience in helping graduates find their first roles in top UK companies and organisations who need to employ entry-level qualified programming staff that can hit the ground running with up-to-date skills gained from this programme. The programme is specifically designed for individuals with none or limited experience but a real desire to start a career. Therefore, please do not apply if you are already an experienced programmer. Whether you are working full-time, part-time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in as little as a few weeks or a few months (see steps 1 to 4 below). Study timings are approximate and assume you can study for a minimum 5 hours per week. Training times will be reduced if you are able to invest more time each week. Stage 1 - Learn HTML and CSS ( up to 12 weeks) The first step is completing a selection of professional and industry-recognised courses. We have carefully selected these courses to give you the most out of both your learning and employment journey. HTML Essentials ( up to 6 weeks) CSS Essentials ( up to weeks) Training is delivered through multimedia rich video tutorials, presentations and quizzes using an online portal enabling you to study online from anywhere you choose. You will also be assigned an expert tutor and a support mentor who will work with you 1-2-1 or in group sessions to provide additional training and support. Once the HTML & CSS courses are complete, your trainer will move you forward to the next stage. Stage 2 - Additional Online Training ( up to 12 weeks) The second step includes a selection of more advanced courses to get you up to speed for what is required and relevant for many entry level programming roles and help you get a step ahead. Learn the Command Line ( 1.5 weeks) Learn Git & GitHub ( 1.5 weeks) Learn JavaScript ( 1.5 weeks) Learn Python 3 ( 1.5 weeks) JavaScript forms the foundation of almost everything you see on the Internet. Therefore, this is an essential addition language in building your programming and development foundation. Python is a highly versatile programming language and due to its relatively "easy to understand" commands now one of the most common programming languages used. You can use it for both small and complex tasks, and it is used across many different industries broadening your scope of opportunity. Step 3 - Building a Portfolio Website Project (1 week) Your tutor will provide you with some exercises and guidelines to help you build your own personalised portfolio. Having a strong portfolio to which demonstrates and showcases your range of skills and ability is essential within a programming career. In addition, we will now provide additional Study Courses for your continued development and broadening of your skills. Completion of these course is voluntary but recommended. AWS Certified Cloud Practitioner Microsoft Certified: Azure Administrator Associate Step 4 - Entry Level Web Administrator placement We will now work with you to help you secure your first role in a role utilising your new skills in a coding, programming, or a web development role. Entry level roles typically start between £25K - £40k dependant on any prior knowledge or experience you may have. There are many entry level roles where your newly learned skills can be applied meaning a vast array of opportunities are now available to you. Examples of some of these are listed below: - Junior Developer Website Administrator Website Support Developer Junior Web Developer Content Editor Wordpress Developer Junior Software Developer Junior Front or Back End Development Development Support We have been helping career changers and new career seekers gain new careers since 2009 and we are a CompTIA Platinum Partner, accredited by the BCS (Chartered Institute of IT/ British Computer Society) to ensure we provide the highest levels of training. We also have a 4.9 Trustpilot rating and numerous testimonials available on our website. Our money back Job Guarantee Due to our success and confidence in the results we deliver, and the skills shortage for entry-level coding staff we guarantee you will secure a job upon completion of your study programme, or we will refund you 100% of your course fees back. This is subject to our terms of learning/ terms of business. Qualification for this programme? To ensure we maintain a high level of support for our candidates, we limit spaces to this programme. Apply before the deadline and one of our consultants will speak with you to check your eligibility for the programme.
Mar 04, 2026
Full time
If you are looking to progress a career in website administrator, then this training and placement programme is made for you? Skills shortages in the IT sector is driving the need for qualified, entry-level career seekers and career changers. All you need is a desire to work hard and invest some time and money in yourself to build the foundations for a new career. We help you start your career journey in programming by firstly ensuring you have the necessary industry recognised certifications and skills required to build a career. We ensure you market yourself properly through a structured career driven cv and LinkedIn profile highlighting your skills, any experience, and relevant transferable skills from other roles. Finally, our tutors will help you create a credible portfolio to demonstrate your skills and abilities to potential new employers. We have many years of experience in helping graduates find their first roles in top UK companies and organisations who need to employ entry-level qualified programming staff that can hit the ground running with up-to-date skills gained from this programme. The programme is specifically designed for individuals with none or limited experience but a real desire to start a career. Therefore, please do not apply if you are already an experienced programmer. Whether you are working full-time, part-time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in as little as a few weeks or a few months (see steps 1 to 4 below). Study timings are approximate and assume you can study for a minimum 5 hours per week. Training times will be reduced if you are able to invest more time each week. Stage 1 - Learn HTML and CSS ( up to 12 weeks) The first step is completing a selection of professional and industry-recognised courses. We have carefully selected these courses to give you the most out of both your learning and employment journey. HTML Essentials ( up to 6 weeks) CSS Essentials ( up to weeks) Training is delivered through multimedia rich video tutorials, presentations and quizzes using an online portal enabling you to study online from anywhere you choose. You will also be assigned an expert tutor and a support mentor who will work with you 1-2-1 or in group sessions to provide additional training and support. Once the HTML & CSS courses are complete, your trainer will move you forward to the next stage. Stage 2 - Additional Online Training ( up to 12 weeks) The second step includes a selection of more advanced courses to get you up to speed for what is required and relevant for many entry level programming roles and help you get a step ahead. Learn the Command Line ( 1.5 weeks) Learn Git & GitHub ( 1.5 weeks) Learn JavaScript ( 1.5 weeks) Learn Python 3 ( 1.5 weeks) JavaScript forms the foundation of almost everything you see on the Internet. Therefore, this is an essential addition language in building your programming and development foundation. Python is a highly versatile programming language and due to its relatively "easy to understand" commands now one of the most common programming languages used. You can use it for both small and complex tasks, and it is used across many different industries broadening your scope of opportunity. Step 3 - Building a Portfolio Website Project (1 week) Your tutor will provide you with some exercises and guidelines to help you build your own personalised portfolio. Having a strong portfolio to which demonstrates and showcases your range of skills and ability is essential within a programming career. In addition, we will now provide additional Study Courses for your continued development and broadening of your skills. Completion of these course is voluntary but recommended. AWS Certified Cloud Practitioner Microsoft Certified: Azure Administrator Associate Step 4 - Entry Level Web Administrator placement We will now work with you to help you secure your first role in a role utilising your new skills in a coding, programming, or a web development role. Entry level roles typically start between £25K - £40k dependant on any prior knowledge or experience you may have. There are many entry level roles where your newly learned skills can be applied meaning a vast array of opportunities are now available to you. Examples of some of these are listed below: - Junior Developer Website Administrator Website Support Developer Junior Web Developer Content Editor Wordpress Developer Junior Software Developer Junior Front or Back End Development Development Support We have been helping career changers and new career seekers gain new careers since 2009 and we are a CompTIA Platinum Partner, accredited by the BCS (Chartered Institute of IT/ British Computer Society) to ensure we provide the highest levels of training. We also have a 4.9 Trustpilot rating and numerous testimonials available on our website. Our money back Job Guarantee Due to our success and confidence in the results we deliver, and the skills shortage for entry-level coding staff we guarantee you will secure a job upon completion of your study programme, or we will refund you 100% of your course fees back. This is subject to our terms of learning/ terms of business. Qualification for this programme? To ensure we maintain a high level of support for our candidates, we limit spaces to this programme. Apply before the deadline and one of our consultants will speak with you to check your eligibility for the programme.
IPS Group
Real Estate Senior Associate
IPS Group Oxford, Oxfordshire
Role Overview A leading regional law firm is seeking an experienced Senior to join its Commercial Real Estate team, based in Oxford. This is a full-time, permanent opportunity for a commercially minded property lawyer who thrives on delivering exceptional client service and playing an active role in business growth.You'll take ownership of your own caseload, handle a wide range of commercial property matters, and work closely with the Head of Department to help shape and deliver the firm's business plan. The role offers a strong platform for progression and the chance to develop a high-profile career in a supportive and dynamic environment. Candidate Profile Qualified Solicitor with 7+ years' PQE in commercial property law. Demonstrable experience managing a varied caseload within a Real Estate or Commercial Property team. Proven ability to build and maintain strong client and referrer relationships. A track record of successful business development and winning new work. Confident decision-maker, able to advise clients autonomously while collaborating effectively with partners and colleagues. Experience supervising or mentoring junior team members. Commercial awareness and sector knowledge to provide pragmatic, business-focused advice. What's on Offer? Competitive salary 0 and comprehensive benefits package. Hybrid working options with up to 3 days per week working remotely. Opportunity to work with a respected regional firm known for its progressive culture and inclusive values. Clear, transparent career development framework designed to support long-term progression from Associate to Partner level. Supportive, people-first working environment where collaboration, growth and wellbeing are genuinely prioritised. Apply Now If you're an experienced Commercial Property Solicitor looking to take the next step in your career, we'd love to hear from you.
Mar 04, 2026
Full time
Role Overview A leading regional law firm is seeking an experienced Senior to join its Commercial Real Estate team, based in Oxford. This is a full-time, permanent opportunity for a commercially minded property lawyer who thrives on delivering exceptional client service and playing an active role in business growth.You'll take ownership of your own caseload, handle a wide range of commercial property matters, and work closely with the Head of Department to help shape and deliver the firm's business plan. The role offers a strong platform for progression and the chance to develop a high-profile career in a supportive and dynamic environment. Candidate Profile Qualified Solicitor with 7+ years' PQE in commercial property law. Demonstrable experience managing a varied caseload within a Real Estate or Commercial Property team. Proven ability to build and maintain strong client and referrer relationships. A track record of successful business development and winning new work. Confident decision-maker, able to advise clients autonomously while collaborating effectively with partners and colleagues. Experience supervising or mentoring junior team members. Commercial awareness and sector knowledge to provide pragmatic, business-focused advice. What's on Offer? Competitive salary 0 and comprehensive benefits package. Hybrid working options with up to 3 days per week working remotely. Opportunity to work with a respected regional firm known for its progressive culture and inclusive values. Clear, transparent career development framework designed to support long-term progression from Associate to Partner level. Supportive, people-first working environment where collaboration, growth and wellbeing are genuinely prioritised. Apply Now If you're an experienced Commercial Property Solicitor looking to take the next step in your career, we'd love to hear from you.
IPS Group
Real Estate Senior Associate
IPS Group Swindon, Wiltshire
Role Overview A leading regional law firm is seeking an experienced Senior to join its Commercial Real Estate team, based in Swindon. This is a full-time, permanent opportunity for a commercially minded property lawyer who thrives on delivering exceptional client service and playing an active role in business growth.You'll take ownership of your own caseload, handle a wide range of commercial property matters, and work closely with the Head of Department to help shape and deliver the firm's business plan. The role offers a strong platform for progression and the chance to develop a high-profile career in a supportive and dynamic environment. Candidate Profile Qualified Solicitor with 7+ years' PQE in commercial property law. Demonstrable experience managing a varied caseload within a Real Estate or Commercial Property team. Proven ability to build and maintain strong client and referrer relationships. A track record of successful business development and winning new work. Confident decision-maker, able to advise clients autonomously while collaborating effectively with partners and colleagues. Experience supervising or mentoring junior team members. Commercial awareness and sector knowledge to provide pragmatic, business-focused advice. What's on Offer? Competitive salary 0 and comprehensive benefits package. Hybrid working options with up to 3 days per week working remotely. Opportunity to work with a respected regional firm known for its progressive culture and inclusive values. Clear, transparent career development framework designed to support long-term progression from Associate to Partner level. Supportive, people-first working environment where collaboration, growth and wellbeing are genuinely prioritised. Apply Now If you're an experienced Commercial Property Solicitor looking to take the next step in your career, we'd love to hear from you.
Mar 04, 2026
Full time
Role Overview A leading regional law firm is seeking an experienced Senior to join its Commercial Real Estate team, based in Swindon. This is a full-time, permanent opportunity for a commercially minded property lawyer who thrives on delivering exceptional client service and playing an active role in business growth.You'll take ownership of your own caseload, handle a wide range of commercial property matters, and work closely with the Head of Department to help shape and deliver the firm's business plan. The role offers a strong platform for progression and the chance to develop a high-profile career in a supportive and dynamic environment. Candidate Profile Qualified Solicitor with 7+ years' PQE in commercial property law. Demonstrable experience managing a varied caseload within a Real Estate or Commercial Property team. Proven ability to build and maintain strong client and referrer relationships. A track record of successful business development and winning new work. Confident decision-maker, able to advise clients autonomously while collaborating effectively with partners and colleagues. Experience supervising or mentoring junior team members. Commercial awareness and sector knowledge to provide pragmatic, business-focused advice. What's on Offer? Competitive salary 0 and comprehensive benefits package. Hybrid working options with up to 3 days per week working remotely. Opportunity to work with a respected regional firm known for its progressive culture and inclusive values. Clear, transparent career development framework designed to support long-term progression from Associate to Partner level. Supportive, people-first working environment where collaboration, growth and wellbeing are genuinely prioritised. Apply Now If you're an experienced Commercial Property Solicitor looking to take the next step in your career, we'd love to hear from you.
ITOL Recruit
Trainee Website Administrator
ITOL Recruit Kingston Upon Thames, Surrey
If you are looking to progress a career in website administrator, then this training and placement programme is made for you? Skills shortages in the IT sector is driving the need for qualified, entry-level career seekers and career changers. All you need is a desire to work hard and invest some time and money in yourself to build the foundations for a new career. We help you start your career journey in programming by firstly ensuring you have the necessary industry recognised certifications and skills required to build a career. We ensure you market yourself properly through a structured career driven cv and LinkedIn profile highlighting your skills, any experience, and relevant transferable skills from other roles. Finally, our tutors will help you create a credible portfolio to demonstrate your skills and abilities to potential new employers. We have many years of experience in helping graduates find their first roles in top UK companies and organisations who need to employ entry-level qualified programming staff that can hit the ground running with up-to-date skills gained from this programme. The programme is specifically designed for individuals with none or limited experience but a real desire to start a career. Therefore, please do not apply if you are already an experienced programmer. Whether you are working full-time, part-time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in as little as a few weeks or a few months (see steps 1 to 4 below). Study timings are approximate and assume you can study for a minimum 5 hours per week. Training times will be reduced if you are able to invest more time each week. Stage 1 - Learn HTML and CSS ( up to 12 weeks) The first step is completing a selection of professional and industry-recognised courses. We have carefully selected these courses to give you the most out of both your learning and employment journey. HTML Essentials ( up to 6 weeks) CSS Essentials ( up to weeks) Training is delivered through multimedia rich video tutorials, presentations and quizzes using an online portal enabling you to study online from anywhere you choose. You will also be assigned an expert tutor and a support mentor who will work with you 1-2-1 or in group sessions to provide additional training and support. Once the HTML & CSS courses are complete, your trainer will move you forward to the next stage. Stage 2 - Additional Online Training ( up to 12 weeks) The second step includes a selection of more advanced courses to get you up to speed for what is required and relevant for many entry level programming roles and help you get a step ahead. Learn the Command Line ( 1.5 weeks) Learn Git & GitHub ( 1.5 weeks) Learn JavaScript ( 1.5 weeks) Learn Python 3 ( 1.5 weeks) JavaScript forms the foundation of almost everything you see on the Internet. Therefore, this is an essential addition language in building your programming and development foundation. Python is a highly versatile programming language and due to its relatively "easy to understand" commands now one of the most common programming languages used. You can use it for both small and complex tasks, and it is used across many different industries broadening your scope of opportunity. Step 3 - Building a Portfolio Website Project (1 week) Your tutor will provide you with some exercises and guidelines to help you build your own personalised portfolio. Having a strong portfolio to which demonstrates and showcases your range of skills and ability is essential within a programming career. In addition, we will now provide additional Study Courses for your continued development and broadening of your skills. Completion of these course is voluntary but recommended. AWS Certified Cloud Practitioner Microsoft Certified: Azure Administrator Associate Step 4 - Entry Level Web Administrator placement We will now work with you to help you secure your first role in a role utilising your new skills in a coding, programming, or a web development role. Entry level roles typically start between £25K - £40k dependant on any prior knowledge or experience you may have. There are many entry level roles where your newly learned skills can be applied meaning a vast array of opportunities are now available to you. Examples of some of these are listed below: - Junior Developer Website Administrator Website Support Developer Junior Web Developer Content Editor Wordpress Developer Junior Software Developer Junior Front or Back End Development Development Support We have been helping career changers and new career seekers gain new careers since 2009 and we are a CompTIA Platinum Partner, accredited by the BCS (Chartered Institute of IT/ British Computer Society) to ensure we provide the highest levels of training. We also have a 4.9 Trustpilot rating and numerous testimonials available on our website. Our money back Job Guarantee Due to our success and confidence in the results we deliver, and the skills shortage for entry-level coding staff we guarantee you will secure a job upon completion of your study programme, or we will refund you 100% of your course fees back. This is subject to our terms of learning/ terms of business. Qualification for this programme? To ensure we maintain a high level of support for our candidates, we limit spaces to this programme. Apply before the deadline and one of our consultants will speak with you to check your eligibility for the programme.
Mar 04, 2026
Full time
If you are looking to progress a career in website administrator, then this training and placement programme is made for you? Skills shortages in the IT sector is driving the need for qualified, entry-level career seekers and career changers. All you need is a desire to work hard and invest some time and money in yourself to build the foundations for a new career. We help you start your career journey in programming by firstly ensuring you have the necessary industry recognised certifications and skills required to build a career. We ensure you market yourself properly through a structured career driven cv and LinkedIn profile highlighting your skills, any experience, and relevant transferable skills from other roles. Finally, our tutors will help you create a credible portfolio to demonstrate your skills and abilities to potential new employers. We have many years of experience in helping graduates find their first roles in top UK companies and organisations who need to employ entry-level qualified programming staff that can hit the ground running with up-to-date skills gained from this programme. The programme is specifically designed for individuals with none or limited experience but a real desire to start a career. Therefore, please do not apply if you are already an experienced programmer. Whether you are working full-time, part-time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in as little as a few weeks or a few months (see steps 1 to 4 below). Study timings are approximate and assume you can study for a minimum 5 hours per week. Training times will be reduced if you are able to invest more time each week. Stage 1 - Learn HTML and CSS ( up to 12 weeks) The first step is completing a selection of professional and industry-recognised courses. We have carefully selected these courses to give you the most out of both your learning and employment journey. HTML Essentials ( up to 6 weeks) CSS Essentials ( up to weeks) Training is delivered through multimedia rich video tutorials, presentations and quizzes using an online portal enabling you to study online from anywhere you choose. You will also be assigned an expert tutor and a support mentor who will work with you 1-2-1 or in group sessions to provide additional training and support. Once the HTML & CSS courses are complete, your trainer will move you forward to the next stage. Stage 2 - Additional Online Training ( up to 12 weeks) The second step includes a selection of more advanced courses to get you up to speed for what is required and relevant for many entry level programming roles and help you get a step ahead. Learn the Command Line ( 1.5 weeks) Learn Git & GitHub ( 1.5 weeks) Learn JavaScript ( 1.5 weeks) Learn Python 3 ( 1.5 weeks) JavaScript forms the foundation of almost everything you see on the Internet. Therefore, this is an essential addition language in building your programming and development foundation. Python is a highly versatile programming language and due to its relatively "easy to understand" commands now one of the most common programming languages used. You can use it for both small and complex tasks, and it is used across many different industries broadening your scope of opportunity. Step 3 - Building a Portfolio Website Project (1 week) Your tutor will provide you with some exercises and guidelines to help you build your own personalised portfolio. Having a strong portfolio to which demonstrates and showcases your range of skills and ability is essential within a programming career. In addition, we will now provide additional Study Courses for your continued development and broadening of your skills. Completion of these course is voluntary but recommended. AWS Certified Cloud Practitioner Microsoft Certified: Azure Administrator Associate Step 4 - Entry Level Web Administrator placement We will now work with you to help you secure your first role in a role utilising your new skills in a coding, programming, or a web development role. Entry level roles typically start between £25K - £40k dependant on any prior knowledge or experience you may have. There are many entry level roles where your newly learned skills can be applied meaning a vast array of opportunities are now available to you. Examples of some of these are listed below: - Junior Developer Website Administrator Website Support Developer Junior Web Developer Content Editor Wordpress Developer Junior Software Developer Junior Front or Back End Development Development Support We have been helping career changers and new career seekers gain new careers since 2009 and we are a CompTIA Platinum Partner, accredited by the BCS (Chartered Institute of IT/ British Computer Society) to ensure we provide the highest levels of training. We also have a 4.9 Trustpilot rating and numerous testimonials available on our website. Our money back Job Guarantee Due to our success and confidence in the results we deliver, and the skills shortage for entry-level coding staff we guarantee you will secure a job upon completion of your study programme, or we will refund you 100% of your course fees back. This is subject to our terms of learning/ terms of business. Qualification for this programme? To ensure we maintain a high level of support for our candidates, we limit spaces to this programme. Apply before the deadline and one of our consultants will speak with you to check your eligibility for the programme.
Service Care Solutions - Housing
Housing Officer
Service Care Solutions - Housing
Housing Officer 30 Week Temporary Contract £27.56 LTD per hour Patch covering Westminster & N1 Service Care Solutions are currently recruiting for a Housing Officer on behalf of a respected not-for-profit housing provider operating across London.This is an excellent opportunity for an experienced customer-focused professional to join a refreshed and forward-thinking operations team, committed to improving the resident experience and delivering high-quality housing management services. The Role As a Housing Officer, you will manage a defined patch across Westminster and N1, ensuring residents receive an efficient, responsive and high-standard housing service.You will take ownership of day-to-day housing management, ensuring that core services are delivered effectively and that residents feel supported and valued within their communities. Key Responsibilities Manage a designated patch, acting as the main point of contact for residents Ensure repairs, cleaning and grounds maintenance services are delivered to a high standard Monitor contractor performance and address service delivery issues Respond to tenancy and estate management enquiries Identify and resolve issues impacting customer satisfaction Work collaboratively with internal teams and external partners Support continuous service improvement initiatives About You We are looking for someone who: Has previous experience in customer service (housing experience desirable but not essential) Demonstrates resilience and strong problem-solving ability Is confident managing competing priorities across a patch Communicates effectively with a wide range of residents Takes ownership and accountability for service delivery Genuinely puts customers first Pending legislative updates, there may be a requirement to hold or work towards a relevant professional qualification. Why Apply? Competitive £27.56 LTD per hour 30-week temporary assignment Opportunity to work within a respected London housing organisation Meaningful role improving resident experience across central London If you are interested, please contact: George Westhead
Mar 04, 2026
Contractor
Housing Officer 30 Week Temporary Contract £27.56 LTD per hour Patch covering Westminster & N1 Service Care Solutions are currently recruiting for a Housing Officer on behalf of a respected not-for-profit housing provider operating across London.This is an excellent opportunity for an experienced customer-focused professional to join a refreshed and forward-thinking operations team, committed to improving the resident experience and delivering high-quality housing management services. The Role As a Housing Officer, you will manage a defined patch across Westminster and N1, ensuring residents receive an efficient, responsive and high-standard housing service.You will take ownership of day-to-day housing management, ensuring that core services are delivered effectively and that residents feel supported and valued within their communities. Key Responsibilities Manage a designated patch, acting as the main point of contact for residents Ensure repairs, cleaning and grounds maintenance services are delivered to a high standard Monitor contractor performance and address service delivery issues Respond to tenancy and estate management enquiries Identify and resolve issues impacting customer satisfaction Work collaboratively with internal teams and external partners Support continuous service improvement initiatives About You We are looking for someone who: Has previous experience in customer service (housing experience desirable but not essential) Demonstrates resilience and strong problem-solving ability Is confident managing competing priorities across a patch Communicates effectively with a wide range of residents Takes ownership and accountability for service delivery Genuinely puts customers first Pending legislative updates, there may be a requirement to hold or work towards a relevant professional qualification. Why Apply? Competitive £27.56 LTD per hour 30-week temporary assignment Opportunity to work within a respected London housing organisation Meaningful role improving resident experience across central London If you are interested, please contact: George Westhead
Sky
Digital CX Design Lead
Sky Leatherhead, Surrey
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 04, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Senior Commercial Manager
Fusion Energy Base Retford, Nottinghamshire
Company Description The UK Government has established UK Industrial Fusion Solutions (UKIFS) Ltd , a subsidiary of UK Atomic Energy Authority (UKAEA), to lead the charge in delivering fusion energy through design and delivery of the Spherical Tokamak for Energy Production (STEP) prototype fusion plant. UKIFS is establishing itself, setting up the company, attracting talent, engaging with industry, developing a supply chain, and planning and constructing of the STEP prototype. Fusion energy, crucial for combating climate change and ensuring energy independence, is expected to be commercially viable by mid-century. The UK, led by UKIFS, aims for a prototype fusion plant, targeting first operations around 2040. UK Industrial Fusion Solutions Ltd. will lead delivery, collaborating with industrial partners and building a fusion supply chain with an estimated global sector value of £7tn per year. Join UKIFS and the STEP programme to be involved in this ground breaking journey. As an employee of UKIFS, you will benefit from: Outstanding defined benefit pension scheme, details of which can be found at the end of this advert. Corporate bonus scheme up to 7% and a Relocation allowance (if eligible). Flexible working options including family friendly policies and the right to request flexible working from the start of your employment. Employee Assistance Programme and trained Mental Health First Aiders. Generous annual leave allowance starting with 25 days, plus 3 days Christmas closure and 2.5 privilege days, in addition to UK bank holidays. Wide range of career development opportunities. A vibrant culture committed to being fully inclusive. A full list of our benefits can be found here The salary for this role is £62,858. This permanent position is to be based in West Burton, Nottinghamshire. For more information on UKIFS, visit: Job Description The Role As a Senior Commercial Manager, you will be a key leader ensuring the effective procurement, execution, and management of high-value contracts. You will work at the heart of a world-class engineering programme, shaping contract strategy and enabling industry partnerships that will drive the realisation of fusion energy. Contract Strategy & Delivery Lead the drafting, negotiation, and execution of complex contracts, including supply, engineering, and service agreements. Ensure contract terms align with programme goals, regulatory requirements, and industry standards. Drive a collaborative approach to contract management, ensuring fair and productive relationships with Whole Plant Partners. Provide expert risk assessment and mitigation strategies for contractual obligations. Manage the full contract lifecycle, ensuring all milestones and deliverables are achieved on time and within budget. Develop and maintain robust tracking and reporting systems to monitor contract performance. Lead the resolution of contract disputes, working closely with legal, technical, and sourcing teams. Maintain compliance with all commercial, legal, and regulatory frameworks. Team Leadership & Development Oversee and develop a cross-functional commercial team, including UKIFS employees and Whole Plant Partner representatives. Stay ahead of industry advancements in fusion energy and apply insights to optimise contract strategies. Promote a collaborative and high-performance culture, ensuring seamless integration across teams. Mentor and coach team members, providing guidance on complex contract management issues. Lead on continuous improvement initiatives to enhance commercial processes and supplier performance. Maintain strong supplier relationships and ensure contract compliance across all stakeholders. Collaboration & Stakeholder Engagement Serve as the primary contact for all contract-related matters within your IPT. Work closely with technical and commercial teams to drive contract performance. Provide training and support to internal teams on best practices in contract management. Act as a cultural ambassador, ensuring UKIFS values are reflected in all partnerships and negotiations. The above is not intended to be an exhaustive list of activities and you may be required to undertake other reasonable tasks or duties requested. Qualifications We are looking for a seasoned contract management professional with a track record of success in complex, high-value engineering projects. Essential Skills & Experience MCIPS or RICS Qualification (or equivalent). Proven experience in senior contract management, ideally in engineering, or major infrastructure projects. Strong expertise in NEC contracts, procurement strategies, and commercial frameworks. Experience leading small to medium-sized commercial teams and delivering strategic outcomes. Excellent negotiation, analytical, and problem-solving skills. Ability to work in a highly regulated environment, ensuring strict compliance. Strong leadership and communication skills, with experience working cross-functionally. Strategic mindset with a focus on long-term collaborative partnerships. Adaptability to work in a fast-paced, evolving programme. Desirable Experience Accredited Government Commercial Practitioner (or willingness to obtain). Experience managing Joint Ventures or Consortia Contracts. Public sector knowledge, including experience working with government regulations and policies. Track record of implementing commercial transformation initiatives. Additional Information We welcome applications from under-represented groups, particularly women in STEM and individuals from British black and other ethnic minority backgrounds, and people with disabilities. Our Executive team, supported by our 'Equality, Diversity and Inclusion' (EDI) Partner and Inclusion Ambassadors, actively promotes EDI and takes steps to increase diversity within our organisation. We reinforce best practices in recruitment and selection and evaluate approaches to remove barriers to success. UKIFS is committed to being accessible. Please email email protected if you have any questions or require help or adjustments to compete on a fair basis, for example, changes to the way we interview or share information. This role requires employees to complete an online Baseline Personnel Security Standard (BPSS), including the Disclosure & Barring Service (DBS) checks for criminal convictions. Whilst not required at this time, there is a possibility of an SC Clearance being required in the future. If a candidate already holds an SC clearance, that clearance can be transferred to UKIFS. For applicants applying from outside the United Kingdom or those who have spent time outside the UK in the last five years, please visit the following link for information on criminal records checks: If your country of residence or previous residence is not listed on the website or if the UK Government does not have information on obtaining a criminal records check from that state, we regret to inform you that we cannot process your application. Please note that vacancies are generally advertised for 4 weeks but may close earlier if we receive a large number of applications. We may consider your application for future positions or similar positions within the organisation. We have a number of exceptional opportunities available at the moment. To view them all, please visit Careers - STEP.
Mar 04, 2026
Full time
Company Description The UK Government has established UK Industrial Fusion Solutions (UKIFS) Ltd , a subsidiary of UK Atomic Energy Authority (UKAEA), to lead the charge in delivering fusion energy through design and delivery of the Spherical Tokamak for Energy Production (STEP) prototype fusion plant. UKIFS is establishing itself, setting up the company, attracting talent, engaging with industry, developing a supply chain, and planning and constructing of the STEP prototype. Fusion energy, crucial for combating climate change and ensuring energy independence, is expected to be commercially viable by mid-century. The UK, led by UKIFS, aims for a prototype fusion plant, targeting first operations around 2040. UK Industrial Fusion Solutions Ltd. will lead delivery, collaborating with industrial partners and building a fusion supply chain with an estimated global sector value of £7tn per year. Join UKIFS and the STEP programme to be involved in this ground breaking journey. As an employee of UKIFS, you will benefit from: Outstanding defined benefit pension scheme, details of which can be found at the end of this advert. Corporate bonus scheme up to 7% and a Relocation allowance (if eligible). Flexible working options including family friendly policies and the right to request flexible working from the start of your employment. Employee Assistance Programme and trained Mental Health First Aiders. Generous annual leave allowance starting with 25 days, plus 3 days Christmas closure and 2.5 privilege days, in addition to UK bank holidays. Wide range of career development opportunities. A vibrant culture committed to being fully inclusive. A full list of our benefits can be found here The salary for this role is £62,858. This permanent position is to be based in West Burton, Nottinghamshire. For more information on UKIFS, visit: Job Description The Role As a Senior Commercial Manager, you will be a key leader ensuring the effective procurement, execution, and management of high-value contracts. You will work at the heart of a world-class engineering programme, shaping contract strategy and enabling industry partnerships that will drive the realisation of fusion energy. Contract Strategy & Delivery Lead the drafting, negotiation, and execution of complex contracts, including supply, engineering, and service agreements. Ensure contract terms align with programme goals, regulatory requirements, and industry standards. Drive a collaborative approach to contract management, ensuring fair and productive relationships with Whole Plant Partners. Provide expert risk assessment and mitigation strategies for contractual obligations. Manage the full contract lifecycle, ensuring all milestones and deliverables are achieved on time and within budget. Develop and maintain robust tracking and reporting systems to monitor contract performance. Lead the resolution of contract disputes, working closely with legal, technical, and sourcing teams. Maintain compliance with all commercial, legal, and regulatory frameworks. Team Leadership & Development Oversee and develop a cross-functional commercial team, including UKIFS employees and Whole Plant Partner representatives. Stay ahead of industry advancements in fusion energy and apply insights to optimise contract strategies. Promote a collaborative and high-performance culture, ensuring seamless integration across teams. Mentor and coach team members, providing guidance on complex contract management issues. Lead on continuous improvement initiatives to enhance commercial processes and supplier performance. Maintain strong supplier relationships and ensure contract compliance across all stakeholders. Collaboration & Stakeholder Engagement Serve as the primary contact for all contract-related matters within your IPT. Work closely with technical and commercial teams to drive contract performance. Provide training and support to internal teams on best practices in contract management. Act as a cultural ambassador, ensuring UKIFS values are reflected in all partnerships and negotiations. The above is not intended to be an exhaustive list of activities and you may be required to undertake other reasonable tasks or duties requested. Qualifications We are looking for a seasoned contract management professional with a track record of success in complex, high-value engineering projects. Essential Skills & Experience MCIPS or RICS Qualification (or equivalent). Proven experience in senior contract management, ideally in engineering, or major infrastructure projects. Strong expertise in NEC contracts, procurement strategies, and commercial frameworks. Experience leading small to medium-sized commercial teams and delivering strategic outcomes. Excellent negotiation, analytical, and problem-solving skills. Ability to work in a highly regulated environment, ensuring strict compliance. Strong leadership and communication skills, with experience working cross-functionally. Strategic mindset with a focus on long-term collaborative partnerships. Adaptability to work in a fast-paced, evolving programme. Desirable Experience Accredited Government Commercial Practitioner (or willingness to obtain). Experience managing Joint Ventures or Consortia Contracts. Public sector knowledge, including experience working with government regulations and policies. Track record of implementing commercial transformation initiatives. Additional Information We welcome applications from under-represented groups, particularly women in STEM and individuals from British black and other ethnic minority backgrounds, and people with disabilities. Our Executive team, supported by our 'Equality, Diversity and Inclusion' (EDI) Partner and Inclusion Ambassadors, actively promotes EDI and takes steps to increase diversity within our organisation. We reinforce best practices in recruitment and selection and evaluate approaches to remove barriers to success. UKIFS is committed to being accessible. Please email email protected if you have any questions or require help or adjustments to compete on a fair basis, for example, changes to the way we interview or share information. This role requires employees to complete an online Baseline Personnel Security Standard (BPSS), including the Disclosure & Barring Service (DBS) checks for criminal convictions. Whilst not required at this time, there is a possibility of an SC Clearance being required in the future. If a candidate already holds an SC clearance, that clearance can be transferred to UKIFS. For applicants applying from outside the United Kingdom or those who have spent time outside the UK in the last five years, please visit the following link for information on criminal records checks: If your country of residence or previous residence is not listed on the website or if the UK Government does not have information on obtaining a criminal records check from that state, we regret to inform you that we cannot process your application. Please note that vacancies are generally advertised for 4 weeks but may close earlier if we receive a large number of applications. We may consider your application for future positions or similar positions within the organisation. We have a number of exceptional opportunities available at the moment. To view them all, please visit Careers - STEP.
Nominet
Head of DNS Engineering
Nominet Oxford, Oxfordshire
Location Hybrid, with a minimum of 20% in the Oxford and London offices per month About Us We'reNominet - a world-leading domain name registryoperatingat the heart of the UK internet. Whilewe'rebest known for running .UK domains, our DNSexpertisealso underpins critical internet infrastructure that government services, including the NHS, rely on. As a public benefit company, our work has a positive impact on society. Alongside our work as the national domain name registry, we support programmes that use technology to improve people's lives by making the internet safe and resilient. The Role As the Head ofEngineeringfor DNS servicesat Nominet, you will lead a core technology engineering team to deliver industry-leadingsystems for the internet.This is a critical role with responsibility for engineering one of Nominet'smain businesslines. You will manage a highly skilled team who are either deep experts in the Domain Name System (DNS)or software engineers who will develop custom applicationsandautomationwhichunderpinsour DNS Services. This role requires a good understanding of distributed systems and modern software engineering and would suit someone from a Site Reliability Engineering or DevSecOps background with extensive experience in managing mission-critical systems based on open source software. To be successful in this role, you will need to build on our existing DNS product and balance service delivery with the broader strategic goals of the organisation. You will take a data-driven approach to technology and have a relentless focus on simplicity and working software. This way of working will inform your decision-making and provide a feedback loop to drive incremental improvements. Overall, youwill be a natural problem solver with the mindset for excellence across the entire software development lifecycle - architecture, engineering, and into operations. What You'll Be Doing Lead the DNS Engineering function: Manage and mentor engineers, fostering a collaborative and innovative team culture. Technical leadership: Partner with senior DNS experts to guide the design, delivery, and operation of Nominet's DNS products and services, ensuring they are robust, scalable, and aligned with industry best practices. Design authority alignment: Work closely with DNS architects and principal engineers to ensure expert thinking is embedded in our products and services. Strategic direction: Collaborate with the CTO, Technology Leadership Team, Architecture, and Product to shape and deliver the DNS strategy. Software and service design: Ensure DNS software and services meet current and future business needs, with a focus on innovation and continuous improvement. Project delivery: Deliver DNS initiatives on time, within budget, and to high quality standards, managing risk and ensuring rigorous testing. Operational excellence: Ensure DNS services meet or exceed SLAs for uptime and performance through proactive monitoring, maintenance, and optimisation. Stakeholder collaboration: Work closely with Network Engineering, Security, Platforms, and SRE to ensure DNS services are fully integrated and aligned with organisational goals. People development: Recruit, develop, and retain top DNS talent, fostering continuous learning and keeping skills aligned with advances in DNS technology. About You 7+ years of engineering experience with 3+ years in senior leadership roles, ideally within telco, internet, or service provider environments, or alternatively in near real-time, distributed, or streaming systems. Strong understanding of Linux-based systems and cloud platforms (AWS preferred). Hands-on experience designing and managing large-scale distributed systems, web applications, and microservices. Knowledge of distributed architectures, internet protocols, and networking fundamentals (IP addressing, routing, load balancing). Knowledge of BGP and IP Anycast a plus. Strong software engineering background (Java, Python, or similar). Experience developing and commercialising solutions/products. Understanding of security practices, including encryption, DDOS mitigation, and working in highly secure environments. Data and analytics expertise with the ability to translate insights into strategic decisions. Proven experience in system design, planning, organisation, and full product lifecycle management. Familiarity with Agile development methodology. Adaptable, flexible, and able to thrive in evolving Dev/Ops environments; motivated to learn and embrace new challenges. What To Expect Next 1st stage: Introduction call with a member of the TA team (30-45 mins) 2nd Stage: Hiring Manager and Leadership Capability Interview (60 mins) 3rd Stage: Technical Deep Dive (60 mins) 4th Stage: Psychometric Assessment, System Design Interview & Exec Interview (90 mins) What We Offer Hybrid & Flexible Working Early Finish Friday - Working week of 34 hours with full-time pay. (Finish at midday on Friday) 30 days of annual leave plus bank holidays, with the ability to purchase an additional 5 days. Private Medical Insurance + Employee Assistance Programme Pension Scheme (Matched to 7%) Annual Bonus Scheme Family Leave (Enhanced) Electric vehicle scheme with on-site charging points Rewards platform with access to discounts at hundreds of shops, restaurants etc. Diversity Statement We're passionate about creating a workplace where every individual is valued, respected, and empowered. Somewhere we can benefit from all forms of diversity and discover the true value in our differences. If there are any adjustments we could make to the recruitment and selection process to support you, please let us know Security Statement Nominet is committed to the safeguarding and welfare of the internet and expects all employees and volunteers to share this commitment by participating in the relevant security and screening processes. All roles working for Nominet will be subject to a Baseline Personnel Security Standard (BPSS) check. Some roles due to the nature of their work, will require additional security clearance. Job Segment Open Source, Embedded, Cloud, Testing, Linux, Technology
Mar 04, 2026
Full time
Location Hybrid, with a minimum of 20% in the Oxford and London offices per month About Us We'reNominet - a world-leading domain name registryoperatingat the heart of the UK internet. Whilewe'rebest known for running .UK domains, our DNSexpertisealso underpins critical internet infrastructure that government services, including the NHS, rely on. As a public benefit company, our work has a positive impact on society. Alongside our work as the national domain name registry, we support programmes that use technology to improve people's lives by making the internet safe and resilient. The Role As the Head ofEngineeringfor DNS servicesat Nominet, you will lead a core technology engineering team to deliver industry-leadingsystems for the internet.This is a critical role with responsibility for engineering one of Nominet'smain businesslines. You will manage a highly skilled team who are either deep experts in the Domain Name System (DNS)or software engineers who will develop custom applicationsandautomationwhichunderpinsour DNS Services. This role requires a good understanding of distributed systems and modern software engineering and would suit someone from a Site Reliability Engineering or DevSecOps background with extensive experience in managing mission-critical systems based on open source software. To be successful in this role, you will need to build on our existing DNS product and balance service delivery with the broader strategic goals of the organisation. You will take a data-driven approach to technology and have a relentless focus on simplicity and working software. This way of working will inform your decision-making and provide a feedback loop to drive incremental improvements. Overall, youwill be a natural problem solver with the mindset for excellence across the entire software development lifecycle - architecture, engineering, and into operations. What You'll Be Doing Lead the DNS Engineering function: Manage and mentor engineers, fostering a collaborative and innovative team culture. Technical leadership: Partner with senior DNS experts to guide the design, delivery, and operation of Nominet's DNS products and services, ensuring they are robust, scalable, and aligned with industry best practices. Design authority alignment: Work closely with DNS architects and principal engineers to ensure expert thinking is embedded in our products and services. Strategic direction: Collaborate with the CTO, Technology Leadership Team, Architecture, and Product to shape and deliver the DNS strategy. Software and service design: Ensure DNS software and services meet current and future business needs, with a focus on innovation and continuous improvement. Project delivery: Deliver DNS initiatives on time, within budget, and to high quality standards, managing risk and ensuring rigorous testing. Operational excellence: Ensure DNS services meet or exceed SLAs for uptime and performance through proactive monitoring, maintenance, and optimisation. Stakeholder collaboration: Work closely with Network Engineering, Security, Platforms, and SRE to ensure DNS services are fully integrated and aligned with organisational goals. People development: Recruit, develop, and retain top DNS talent, fostering continuous learning and keeping skills aligned with advances in DNS technology. About You 7+ years of engineering experience with 3+ years in senior leadership roles, ideally within telco, internet, or service provider environments, or alternatively in near real-time, distributed, or streaming systems. Strong understanding of Linux-based systems and cloud platforms (AWS preferred). Hands-on experience designing and managing large-scale distributed systems, web applications, and microservices. Knowledge of distributed architectures, internet protocols, and networking fundamentals (IP addressing, routing, load balancing). Knowledge of BGP and IP Anycast a plus. Strong software engineering background (Java, Python, or similar). Experience developing and commercialising solutions/products. Understanding of security practices, including encryption, DDOS mitigation, and working in highly secure environments. Data and analytics expertise with the ability to translate insights into strategic decisions. Proven experience in system design, planning, organisation, and full product lifecycle management. Familiarity with Agile development methodology. Adaptable, flexible, and able to thrive in evolving Dev/Ops environments; motivated to learn and embrace new challenges. What To Expect Next 1st stage: Introduction call with a member of the TA team (30-45 mins) 2nd Stage: Hiring Manager and Leadership Capability Interview (60 mins) 3rd Stage: Technical Deep Dive (60 mins) 4th Stage: Psychometric Assessment, System Design Interview & Exec Interview (90 mins) What We Offer Hybrid & Flexible Working Early Finish Friday - Working week of 34 hours with full-time pay. (Finish at midday on Friday) 30 days of annual leave plus bank holidays, with the ability to purchase an additional 5 days. Private Medical Insurance + Employee Assistance Programme Pension Scheme (Matched to 7%) Annual Bonus Scheme Family Leave (Enhanced) Electric vehicle scheme with on-site charging points Rewards platform with access to discounts at hundreds of shops, restaurants etc. Diversity Statement We're passionate about creating a workplace where every individual is valued, respected, and empowered. Somewhere we can benefit from all forms of diversity and discover the true value in our differences. If there are any adjustments we could make to the recruitment and selection process to support you, please let us know Security Statement Nominet is committed to the safeguarding and welfare of the internet and expects all employees and volunteers to share this commitment by participating in the relevant security and screening processes. All roles working for Nominet will be subject to a Baseline Personnel Security Standard (BPSS) check. Some roles due to the nature of their work, will require additional security clearance. Job Segment Open Source, Embedded, Cloud, Testing, Linux, Technology
Capital One UK
Senior Software Engineering Manager
Capital One UK
White Collar Factory (95009), United Kingdom, London, London Senior Software Engineering Manager What you'll do You'll support a cross-functional group of 3 to 4 engineering teams to design, develop and integrate software features that are delightful and vital to the lives of credit card consumers across all walks of life Coach and nurture your engineering managers on how to build, empower and operate teams to achieve their goals Collaborate with product managers and designers on the overall product roadmap for a key business goal Provide sound stewardship of the platform and capabilities created and owned by your teams Be part of the engineering leadership team that evolves and enhances our capability, by defining and adopting best practices Play a lead role in the development of your teams culture, their vision and how they achieve it Work with associates across the business to identify, lead and drive change that impacts associates beyond your team What we're looking for You'll have experience in leading and supporting multi-disciplined engineering teams to achieve business goals You're comfortable in reaching technical trade-offs between short-term team and long-term business needs You're passionate about recruiting and developing great engineering talent You'll demonstrate the ability to communicate effectively and work together across engineering to maximise inner-sourcing opportunities and reduce waste What you'll get to learn (any previous experience would be advantageous) An in-depth understanding and experience working with the cloud/AWS and the opportunities that it brings Solving real world problems and being comfortable working in a complex regulated environment Where and how you'll work This is a permanent position and can be based in either our London or Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Mar 04, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Senior Software Engineering Manager What you'll do You'll support a cross-functional group of 3 to 4 engineering teams to design, develop and integrate software features that are delightful and vital to the lives of credit card consumers across all walks of life Coach and nurture your engineering managers on how to build, empower and operate teams to achieve their goals Collaborate with product managers and designers on the overall product roadmap for a key business goal Provide sound stewardship of the platform and capabilities created and owned by your teams Be part of the engineering leadership team that evolves and enhances our capability, by defining and adopting best practices Play a lead role in the development of your teams culture, their vision and how they achieve it Work with associates across the business to identify, lead and drive change that impacts associates beyond your team What we're looking for You'll have experience in leading and supporting multi-disciplined engineering teams to achieve business goals You're comfortable in reaching technical trade-offs between short-term team and long-term business needs You're passionate about recruiting and developing great engineering talent You'll demonstrate the ability to communicate effectively and work together across engineering to maximise inner-sourcing opportunities and reduce waste What you'll get to learn (any previous experience would be advantageous) An in-depth understanding and experience working with the cloud/AWS and the opportunities that it brings Solving real world problems and being comfortable working in a complex regulated environment Where and how you'll work This is a permanent position and can be based in either our London or Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Vermelo RPO
Senior Software Engineer CCAI - FTC
Vermelo RPO
Role: Senior CCAI Engineer (12 month FTC) Reports to: Principal CCAI Engineer This is a remote opportunity. Role Purpose: The Contact Centre AI Engineer plays a pivotal role in delivering change across the Digital Customer Contact (DCC) product suite. This includes supporting the integration and evolution of the Google CCaaS platform, in-house systems, and cloud-native services. Seniors are expected to, where appropriate, provide technical leadership, and contribute to the development of mid & junior engineers. The role includes line management responsibilities. Key Accountabilities and Responsibilities: Lead and deliver SaaS initiatives, ensuring alignment with the DCC product roadmap. Support the Principal Engineer in executing the technical strategy for the DCC SaaS product. Develop and maintain full stack solutions using .NET, JavaScript, and Python. Contribute to the design and deployment of serverless functions on Google Cloud Platform (GCP). Assist in the development of Chrome extensions to enhance agent experience. Implement secure authentication using JWT and OAuth 2.0. Support CI/CD pipeline development and maintenance for Google Cloud technologies. Collaborate with cross-functional teams to ensure successful delivery of features and integrations. Manage and support API integrations using Apigee. Participate in testing automation and quality assurance processes. Provide mentorship and technical guidance to mid & junior engineers. Where applicable, take on management responsibilities, including performance reviews and development planning. Skills, Experience, and Knowledge: Proven experience in full stack development, particularly in .NET and cloud-native environments. Hands-on experience with GCP services including Contact Centre AI, GCP Functions, and Cloud Storage. Familiarity with Chrome extension development and secure authentication protocols. Experience with CI/CD pipelines and DevOps practices. Strong understanding of API management using Apigee. Proficiency in JavaScript and Python. Exposure to Azure infrastructure and networking is a plus. Demonstrated ability to lead delivery streams and mentor team members. Excellent problem-solving, communication, and collaboration skills. Customers and Key Stakeholders: Work closely with the Principal Engineer and Head of Digital Customer Contact to align technical delivery with strategic goals. Collaborate with Contact Centre Ops Managers, IT, and Data teams. Engage with external partners and stakeholders to ensure delivery meets expectations. What we offer in return? A collaborative and fast paced work environment Health care cash plan Yearly bonus scheme 24 days annual leave plus Bank Holidays and the ability to buy additional leave (annual leave also increases with service) Life Assurance 4x annual salary Vibrant, modern offices About the business: Markerstudy is a leading provider of private insurance in the UK, insuring around 5% of the private cars on the UK roads, 20% of commercial vehicles and over 30% of motorcycles in total premium levels of circa £1.2b. Markerstudy also has a large and growing direct presence in the market as well.
Mar 04, 2026
Full time
Role: Senior CCAI Engineer (12 month FTC) Reports to: Principal CCAI Engineer This is a remote opportunity. Role Purpose: The Contact Centre AI Engineer plays a pivotal role in delivering change across the Digital Customer Contact (DCC) product suite. This includes supporting the integration and evolution of the Google CCaaS platform, in-house systems, and cloud-native services. Seniors are expected to, where appropriate, provide technical leadership, and contribute to the development of mid & junior engineers. The role includes line management responsibilities. Key Accountabilities and Responsibilities: Lead and deliver SaaS initiatives, ensuring alignment with the DCC product roadmap. Support the Principal Engineer in executing the technical strategy for the DCC SaaS product. Develop and maintain full stack solutions using .NET, JavaScript, and Python. Contribute to the design and deployment of serverless functions on Google Cloud Platform (GCP). Assist in the development of Chrome extensions to enhance agent experience. Implement secure authentication using JWT and OAuth 2.0. Support CI/CD pipeline development and maintenance for Google Cloud technologies. Collaborate with cross-functional teams to ensure successful delivery of features and integrations. Manage and support API integrations using Apigee. Participate in testing automation and quality assurance processes. Provide mentorship and technical guidance to mid & junior engineers. Where applicable, take on management responsibilities, including performance reviews and development planning. Skills, Experience, and Knowledge: Proven experience in full stack development, particularly in .NET and cloud-native environments. Hands-on experience with GCP services including Contact Centre AI, GCP Functions, and Cloud Storage. Familiarity with Chrome extension development and secure authentication protocols. Experience with CI/CD pipelines and DevOps practices. Strong understanding of API management using Apigee. Proficiency in JavaScript and Python. Exposure to Azure infrastructure and networking is a plus. Demonstrated ability to lead delivery streams and mentor team members. Excellent problem-solving, communication, and collaboration skills. Customers and Key Stakeholders: Work closely with the Principal Engineer and Head of Digital Customer Contact to align technical delivery with strategic goals. Collaborate with Contact Centre Ops Managers, IT, and Data teams. Engage with external partners and stakeholders to ensure delivery meets expectations. What we offer in return? A collaborative and fast paced work environment Health care cash plan Yearly bonus scheme 24 days annual leave plus Bank Holidays and the ability to buy additional leave (annual leave also increases with service) Life Assurance 4x annual salary Vibrant, modern offices About the business: Markerstudy is a leading provider of private insurance in the UK, insuring around 5% of the private cars on the UK roads, 20% of commercial vehicles and over 30% of motorcycles in total premium levels of circa £1.2b. Markerstudy also has a large and growing direct presence in the market as well.
microTECH Global Ltd
Senior PCB Design Engineer
microTECH Global Ltd
As an enthusiastic and dynamic Senior PCB Design Engineer, highly skilled in PCB design and layout, you will be joining our manufacturing team helping to bring design engineers ideas into reality. You will work with world class RF, digital, power and analogue electronics designers on leading edge technology developments in commercial, industrial and defence sectors. As part of a multi-disciplinary team, you will be responsible for timely delivery of PCB designs and be accustomed to being highly engaged in the collaborative design process that delivers working designs in an optimum timeframe to meet our commercial commitments. A well organised and highly motivated individual with good communications skills, you will also be responsible for maintaining our technology edge with regards to PCB manufacturing and design by being actively involved in developing our relationship with suppliers of PCB CAD, PCB manufacturing services and other services associated with PCB technology. You will have experience of the design delivery process for releasing board information to PCB manufacturers and external PCB build contractors and be used to negotiating with suppliers to achieve the technical quality and timescales required to keep ahead in an increasingly competitive world. This role is more than a PCB designer the right candidate will help to lead and develop our capability in this area, with a drive towards excellence, reporting to the Director of Hardware. RESPONSIBILITIES Generating Manufacturable designs from engineers schematic Schematic and PCB footprint library management, scripting for BoM and generating manufacturing data-packs and other automated tasks. Maintaining our relationship with suppliers involving auditing suppliers, managing supplier relationships and understanding advances in PCB technology solutions Negotiating stack-ups, supplier timescales and costs with PCB and build contractors, taking technical responsibility for the PCB design and manufacture, and being responsible to project managers for tracking of deliverables from external suppliers. Ensure deliverables are to the agreed timescale, specification, and quality in accordance with companys ISO9001 Quality procedures. Perform both internal & external customer design reviews with good presentation skills. Maintain high professional standards and drive towards execution efficiency. A strong portfolio of successfully completed PCB design projects. Experience of PCBs for RF, microwave and millimetre-wave designs is highly desirable, including experience of working with RF materials. High skill level using PCB design tools. experience of Altium for schematic capture and PCB layout essential. Familiarity with Siemens PADS software for legacy designs would be an advantage. Strong working knowledge of Surface Mount Technology, Design for Assembly (DFA) and Design for Manufacture (DFM) techniques. Good working knowledge of IPC standards for high reliability products and EMI/EMC requirements for best design practice. Experience of product design & development and ability to closely integrate with the electronic and mechanical design teams. Ability to innovate and help hardware & mechanical engineers resolve challenging design tasks. Confident working under pressure, self-motivated and able to work independently. Confident communicator capable of engaging with external suppliers and internal stakeholders to help negotiate best outcomes. COMPETENCIES Essential Candidates should have an HNC/HND or degree in Electronic and Electrical Engineering, supported by relevant industry experience and a specialisation in PCB design. A minimum of 5 years experience in electronics hardware design and product development. JBRP1_UKTJ
Mar 04, 2026
Full time
As an enthusiastic and dynamic Senior PCB Design Engineer, highly skilled in PCB design and layout, you will be joining our manufacturing team helping to bring design engineers ideas into reality. You will work with world class RF, digital, power and analogue electronics designers on leading edge technology developments in commercial, industrial and defence sectors. As part of a multi-disciplinary team, you will be responsible for timely delivery of PCB designs and be accustomed to being highly engaged in the collaborative design process that delivers working designs in an optimum timeframe to meet our commercial commitments. A well organised and highly motivated individual with good communications skills, you will also be responsible for maintaining our technology edge with regards to PCB manufacturing and design by being actively involved in developing our relationship with suppliers of PCB CAD, PCB manufacturing services and other services associated with PCB technology. You will have experience of the design delivery process for releasing board information to PCB manufacturers and external PCB build contractors and be used to negotiating with suppliers to achieve the technical quality and timescales required to keep ahead in an increasingly competitive world. This role is more than a PCB designer the right candidate will help to lead and develop our capability in this area, with a drive towards excellence, reporting to the Director of Hardware. RESPONSIBILITIES Generating Manufacturable designs from engineers schematic Schematic and PCB footprint library management, scripting for BoM and generating manufacturing data-packs and other automated tasks. Maintaining our relationship with suppliers involving auditing suppliers, managing supplier relationships and understanding advances in PCB technology solutions Negotiating stack-ups, supplier timescales and costs with PCB and build contractors, taking technical responsibility for the PCB design and manufacture, and being responsible to project managers for tracking of deliverables from external suppliers. Ensure deliverables are to the agreed timescale, specification, and quality in accordance with companys ISO9001 Quality procedures. Perform both internal & external customer design reviews with good presentation skills. Maintain high professional standards and drive towards execution efficiency. A strong portfolio of successfully completed PCB design projects. Experience of PCBs for RF, microwave and millimetre-wave designs is highly desirable, including experience of working with RF materials. High skill level using PCB design tools. experience of Altium for schematic capture and PCB layout essential. Familiarity with Siemens PADS software for legacy designs would be an advantage. Strong working knowledge of Surface Mount Technology, Design for Assembly (DFA) and Design for Manufacture (DFM) techniques. Good working knowledge of IPC standards for high reliability products and EMI/EMC requirements for best design practice. Experience of product design & development and ability to closely integrate with the electronic and mechanical design teams. Ability to innovate and help hardware & mechanical engineers resolve challenging design tasks. Confident working under pressure, self-motivated and able to work independently. Confident communicator capable of engaging with external suppliers and internal stakeholders to help negotiate best outcomes. COMPETENCIES Essential Candidates should have an HNC/HND or degree in Electronic and Electrical Engineering, supported by relevant industry experience and a specialisation in PCB design. A minimum of 5 years experience in electronics hardware design and product development. JBRP1_UKTJ
Global AI Enhanced Quality Manager
Ninjakitchen Leeds, Yorkshire
About Us SharkNinjais a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed Shark Ninja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than4,100 associates, the company's products are sold at key retailers, online and offline, and through distributors around the world. Location: London or Leeds Hybrid (3 days from the office) About the Role As the Global AI-Enhanced Quality Manager, you will define the future of quality at SharkNinja. You'll lead global QA standards across human and AI-assisted channels, ensuring we deliver empathetic, consistent, and high-performing consumer experiences worldwide. You'll modernize our approach to quality-shifting from traditional sampling to intelligent, AI-informed assessment-while ensuring our programs build trust and reinforce our Hear It, Feel It, Fix It philosophy. You'll partner with Technology to influence how tools evolve and with regional leaders to ensure global alignment with local nuance. Here's What You'll Do Lead global QA strategy, scorecard design, calibration models, and quality expectations across all regions and channels. Modernize QA practices by integrating AI-supported evaluation, behavioral cues, and near-real-time performance visibility. Partner with Technology to inform requirements, training data needs, and workflow enhancements for AI QA tools. Drive global calibration practices to ensure fairness, alignment, and consistent agent evaluation. Identify agent capability gaps and collaborate with Global L&D on training and coaching interventions. Provide guidance to Operations, regional QA leaders, and BPO partners to maintain high standards and continuous improvement. Translate QA learnings into clear actions that elevate empathy, trust, and the consumer experience. Ensure SharkNinja provides all consumers with an extraordinary 5-star experience regardless of their preferred contact channel. Promote a culture of curiosity, quality, and rapid problem-solving in alignment with Hear It, Feel It, Fix It. Travel to our international engagement centres as required. Here's What You'll Bring Bachelor's degree in Business, Communications, Operations, or similar discipline; equivalent experience welcome. 6+ years of experience in QA leadership, contact center operations, or consumer experience performance roles. Deep understanding of QA frameworks, calibration practices, and performance drivers. Experience working with or influencing AI-supported QA tools; ZOOM an asset. Ability to drive global standardization while respecting cultural and linguistic differences. Strong analytical mindset and ability to connect quality trends to meaningful actions. Excellent communication skills with the ability to influence cross-regional leaders and partners. Curiosity, adaptability, and a passion for elevating quality in modern, AI-enabled environments. What Success Looks Like Global QA standards evolve into modern, AI-supported frameworks that improve accuracy and speed. All markets show improved quality, consistency, and trust-building behaviors. Calibration is strong, fair, and aligned across regions. Clear, predictive quality signals help prevent issues before they impact consumers. The QA function becomes a driver of brand trust through empathy, clarity, and action-embodying Hear It, Feel It, Fix It. Our Culture At SharkNinja, we don't just raise the bar-we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home. What We Offer We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company-you're part of an outrageously extraordinary community. Together, we won't just launch products-we'll disrupt entire markets. Learn more about us: Life At SharkNinja Outrageously Extraordinary SharkNinja Candidate Privacy Notice For candidates based in all regions, please refer to this Candidate Privacy Notice. For candidates based in China, please refer to this Candidate Privacy Notice. For candidates based in Vietnam, please refer to this Candidate Privacy Notice. Equal Employment Opportunity Statement We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at .
Mar 04, 2026
Full time
About Us SharkNinjais a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed Shark Ninja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than4,100 associates, the company's products are sold at key retailers, online and offline, and through distributors around the world. Location: London or Leeds Hybrid (3 days from the office) About the Role As the Global AI-Enhanced Quality Manager, you will define the future of quality at SharkNinja. You'll lead global QA standards across human and AI-assisted channels, ensuring we deliver empathetic, consistent, and high-performing consumer experiences worldwide. You'll modernize our approach to quality-shifting from traditional sampling to intelligent, AI-informed assessment-while ensuring our programs build trust and reinforce our Hear It, Feel It, Fix It philosophy. You'll partner with Technology to influence how tools evolve and with regional leaders to ensure global alignment with local nuance. Here's What You'll Do Lead global QA strategy, scorecard design, calibration models, and quality expectations across all regions and channels. Modernize QA practices by integrating AI-supported evaluation, behavioral cues, and near-real-time performance visibility. Partner with Technology to inform requirements, training data needs, and workflow enhancements for AI QA tools. Drive global calibration practices to ensure fairness, alignment, and consistent agent evaluation. Identify agent capability gaps and collaborate with Global L&D on training and coaching interventions. Provide guidance to Operations, regional QA leaders, and BPO partners to maintain high standards and continuous improvement. Translate QA learnings into clear actions that elevate empathy, trust, and the consumer experience. Ensure SharkNinja provides all consumers with an extraordinary 5-star experience regardless of their preferred contact channel. Promote a culture of curiosity, quality, and rapid problem-solving in alignment with Hear It, Feel It, Fix It. Travel to our international engagement centres as required. Here's What You'll Bring Bachelor's degree in Business, Communications, Operations, or similar discipline; equivalent experience welcome. 6+ years of experience in QA leadership, contact center operations, or consumer experience performance roles. Deep understanding of QA frameworks, calibration practices, and performance drivers. Experience working with or influencing AI-supported QA tools; ZOOM an asset. Ability to drive global standardization while respecting cultural and linguistic differences. Strong analytical mindset and ability to connect quality trends to meaningful actions. Excellent communication skills with the ability to influence cross-regional leaders and partners. Curiosity, adaptability, and a passion for elevating quality in modern, AI-enabled environments. What Success Looks Like Global QA standards evolve into modern, AI-supported frameworks that improve accuracy and speed. All markets show improved quality, consistency, and trust-building behaviors. Calibration is strong, fair, and aligned across regions. Clear, predictive quality signals help prevent issues before they impact consumers. The QA function becomes a driver of brand trust through empathy, clarity, and action-embodying Hear It, Feel It, Fix It. Our Culture At SharkNinja, we don't just raise the bar-we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home. What We Offer We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company-you're part of an outrageously extraordinary community. Together, we won't just launch products-we'll disrupt entire markets. Learn more about us: Life At SharkNinja Outrageously Extraordinary SharkNinja Candidate Privacy Notice For candidates based in all regions, please refer to this Candidate Privacy Notice. For candidates based in China, please refer to this Candidate Privacy Notice. For candidates based in Vietnam, please refer to this Candidate Privacy Notice. Equal Employment Opportunity Statement We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at .
CROWD CREATIVE
Head of Communications
CROWD CREATIVE
About The Role: A highly praised and established large architectural studio based in London, renowned for international, sustainable, and inspirational projects, are seeking a strategic and forward-thinking Head of Communications to join their London office. This is a senior, high-impact role for someone who is both strategic and hands-on. You will shape the practice's communications and PR strategy while also rolling up your sleeves in the day-to-day delivery, particularly in the early stages of the role with plans to develop and grow a strong team. Having worked in the related field previously, you will have the chance to utilise your skills to deliver relevant, exciting content aligning with the company's objectives and vision. This is a great opportunity for someone who is passionate about bringing concepts to life and can put their expert organisation and writing skills into practice to become a key member of the management team. They offer excellent benefits such as health insurance, enhanced pension, bright office space and more! Please note this role is strictly 5 days in the office. Key Responsibilities: Develop and deliver an integrated PR and communications strategy aligned with business objectives and brand positioning Build and maintain strong relationships with key media, journalists, influencers and external stakeholders Lead the creation, review and approval of press releases, statements, speeches and wider PR content Support and prepare senior spokespeople for media engagement, announcements and public events Plan and deliver creative PR campaigns that strengthen brand visibility Monitor media coverage, public sentiment and emerging issues, advising leadership on risks and opportunities Manage crisis and issues communications in collaboration with senior leadership Ensure consistent messaging and brand alignment across PR, digital, social and internal communications Oversee external agencies and manage brand presence across key social platforms Key Skills / Requirements: Significant experience in a senior PR or communications role within architecture, engineering or similar Proven track record delivering high-impact PR and media campaigns across traditional and digital channels Strong media relations experience, including handling sensitive, high-profile communications Excellent written and verbal communication skills with the ability to shape clear, persuasive narratives Confident people manager with experience leading and developing teams Strong understanding of digital platforms, analytics and PR measurement tools Proficient in Adobe Creative Suite and Microsoft Office, with confidence across social and digital platforms To apply for this position please click on the apply button to attach your CV (and portfolio for design positions). By applying for this role, you are confirming that you agree to our Privacy Policy (full details are shown at the bottom of our website), and that all details submitted by you are correct and to the best of your knowledge. The Crowd is an equal opportunities employer and agency.
Mar 04, 2026
Full time
About The Role: A highly praised and established large architectural studio based in London, renowned for international, sustainable, and inspirational projects, are seeking a strategic and forward-thinking Head of Communications to join their London office. This is a senior, high-impact role for someone who is both strategic and hands-on. You will shape the practice's communications and PR strategy while also rolling up your sleeves in the day-to-day delivery, particularly in the early stages of the role with plans to develop and grow a strong team. Having worked in the related field previously, you will have the chance to utilise your skills to deliver relevant, exciting content aligning with the company's objectives and vision. This is a great opportunity for someone who is passionate about bringing concepts to life and can put their expert organisation and writing skills into practice to become a key member of the management team. They offer excellent benefits such as health insurance, enhanced pension, bright office space and more! Please note this role is strictly 5 days in the office. Key Responsibilities: Develop and deliver an integrated PR and communications strategy aligned with business objectives and brand positioning Build and maintain strong relationships with key media, journalists, influencers and external stakeholders Lead the creation, review and approval of press releases, statements, speeches and wider PR content Support and prepare senior spokespeople for media engagement, announcements and public events Plan and deliver creative PR campaigns that strengthen brand visibility Monitor media coverage, public sentiment and emerging issues, advising leadership on risks and opportunities Manage crisis and issues communications in collaboration with senior leadership Ensure consistent messaging and brand alignment across PR, digital, social and internal communications Oversee external agencies and manage brand presence across key social platforms Key Skills / Requirements: Significant experience in a senior PR or communications role within architecture, engineering or similar Proven track record delivering high-impact PR and media campaigns across traditional and digital channels Strong media relations experience, including handling sensitive, high-profile communications Excellent written and verbal communication skills with the ability to shape clear, persuasive narratives Confident people manager with experience leading and developing teams Strong understanding of digital platforms, analytics and PR measurement tools Proficient in Adobe Creative Suite and Microsoft Office, with confidence across social and digital platforms To apply for this position please click on the apply button to attach your CV (and portfolio for design positions). By applying for this role, you are confirming that you agree to our Privacy Policy (full details are shown at the bottom of our website), and that all details submitted by you are correct and to the best of your knowledge. The Crowd is an equal opportunities employer and agency.
NG Bailey
Digital Skills Trainer x2
NG Bailey Leeds, Yorkshire
Digital Skills Trainer - Specialist x 2 Leeds - hybrid Perm Summary We're currently seeking 2 x Digital Skills Specialist (Trainer) to join our growing team in the Leeds office. These individuals will be working closely with the ICT Digital Learning Manager to uncover, shape and elevate our digital learning needs. Together, you'll drive forward our ICT goals and business strategies, empowering the organisation to get the very best from its ICT team and applications. You'll be responsible for bringing learning to life by designing and delivering dynamic, engaging training experiences across multiple channels. Help colleagues master the digital systems that power our work - boosting confidence, collaboration, safety and efficiency across the Group. Some of the deliverables for the role include: Deliver ICT Induction Training, Business Systems Training, Microsoft 365 sessions and ICT Connect events to support digital skills development across the organisation. Ensure training is accessible, engaging and responsive to business needs through a mix of in-person and online sessions and eLearning packages. Work with the Digital Learning Manager to identify future digital skills training needs for the business and explore ways to improve digital skills learning delivery and resources. Collaborate with ICT leadership to help create clear and effective communications on initiatives, changes, policies and training. Engage with the Digital Ambassadors network to improve understanding of the colleague ICT experience and identify areas for improvement. Create new digital learning resources including user guides, training videos and eLearning content to support digital skills development. Assist with the maintenance of existing resources to ensure accuracy and relevance. Build strong relationships with ICT and L&D teams to support system changes, upgrades and wider business training initiatives, ensuring digital skills are integrated effectively. Work proactively with Operational support teams to identify training needs based on Service Desk tickets and frequently asked questions. Provide support and signposting to appropriate learning resources for learners following training. Support the safe use of ICT systems by promoting Digital Safety best practice and ensuring appropriate controls are followed to reduce incidents. What we're looking for: Previously been in an IT Trainer role Proven experience in delivering engaging and effective training sessions to diverse audience Solid understanding of user challenges with ICT technology and ability to adapt learning accordingly Proven ability to communicate clearly and effectively with colleagues at all levels using all forms of communication Strong attention to detail with a track record of producing high-quality work Ability to work independently and manage time effectively Experience creating eLearning content with tools such as Articulate and Camtasia would be ideal Demonstrate a good understanding of Microsoft 365 product capabilities (including Co-pilot or other generative AI tools) Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Mar 04, 2026
Full time
Digital Skills Trainer - Specialist x 2 Leeds - hybrid Perm Summary We're currently seeking 2 x Digital Skills Specialist (Trainer) to join our growing team in the Leeds office. These individuals will be working closely with the ICT Digital Learning Manager to uncover, shape and elevate our digital learning needs. Together, you'll drive forward our ICT goals and business strategies, empowering the organisation to get the very best from its ICT team and applications. You'll be responsible for bringing learning to life by designing and delivering dynamic, engaging training experiences across multiple channels. Help colleagues master the digital systems that power our work - boosting confidence, collaboration, safety and efficiency across the Group. Some of the deliverables for the role include: Deliver ICT Induction Training, Business Systems Training, Microsoft 365 sessions and ICT Connect events to support digital skills development across the organisation. Ensure training is accessible, engaging and responsive to business needs through a mix of in-person and online sessions and eLearning packages. Work with the Digital Learning Manager to identify future digital skills training needs for the business and explore ways to improve digital skills learning delivery and resources. Collaborate with ICT leadership to help create clear and effective communications on initiatives, changes, policies and training. Engage with the Digital Ambassadors network to improve understanding of the colleague ICT experience and identify areas for improvement. Create new digital learning resources including user guides, training videos and eLearning content to support digital skills development. Assist with the maintenance of existing resources to ensure accuracy and relevance. Build strong relationships with ICT and L&D teams to support system changes, upgrades and wider business training initiatives, ensuring digital skills are integrated effectively. Work proactively with Operational support teams to identify training needs based on Service Desk tickets and frequently asked questions. Provide support and signposting to appropriate learning resources for learners following training. Support the safe use of ICT systems by promoting Digital Safety best practice and ensuring appropriate controls are followed to reduce incidents. What we're looking for: Previously been in an IT Trainer role Proven experience in delivering engaging and effective training sessions to diverse audience Solid understanding of user challenges with ICT technology and ability to adapt learning accordingly Proven ability to communicate clearly and effectively with colleagues at all levels using all forms of communication Strong attention to detail with a track record of producing high-quality work Ability to work independently and manage time effectively Experience creating eLearning content with tools such as Articulate and Camtasia would be ideal Demonstrate a good understanding of Microsoft 365 product capabilities (including Co-pilot or other generative AI tools) Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.

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