Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 17, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 17, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 17, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Project Engineering Manager Widnes Hybrid: Office & Site Based Travel Required Reports to: Group Project Manager Salary Competitive plus Benefits and Company Vehicle Build. Lead. Deliver. At SARIA Ltd , we transform waste into valuable resources. As part of our Group Projects / Technical Team, you will play a pivotal role in delivering high-value capital installations and heavy engineering projects across our UK operations. If you are a hands-on engineering leader who thrives on solving complex industrial challenges - this is your opportunity to make real impact. The Role As Project Engineering Manager, you will: Lead and support Capex, OpEx, repair and investment projects Manage large-scale industrial engineering works across multiple sites Coordinate internal teams and third-party contractors Oversee procurement, technical quotations, and supplier engagement Deliver major repairs and plant upgrades to industry standards Provide technical support to operational leadership teams Interpret and create high-accuracy technical drawings (2D & 3D - training provided) Champion Health & Safety, Environmental, and Quality standards Embed sustainability principles into procurement and engineering activity This is a visible, influential role working closely with senior stakeholders including the Group Project Manager, Head of Technical, site leadership teams and external suppliers. What We are Looking For Essential: ? Proven experience in a similar engineering/project management role within an industrial environment? Strong knowledge of engineering principles & plant design? Solid understanding of UK Health & Safety legislation? Experience managing contractors and ongoing operations? Excellent communication, analytical and organisational skills? Strong decision-making ability with a structured, methodical approach? Proficiency in Microsoft Office (Word & Excel) You will Stand Out If You: Have strong process and industry knowledge Bring a hands-on, analytical troubleshooting mindset Thrive in fast-paced industrial environments Demonstrate a practical, flexible, "can-do" attitude Why Join SARIA? Work on high-value, technically challenging projects Be part of a collaborative Group Technical function Influence sustainability and environmental performance Long-term career progression within a stable, growing organisation Competitive salary and benefits package Safety & Standards Matter You will operate in full compliance with the Health and Safety at Work Act 1974 and all company policies, maintaining the highest standards of safety, quality, and professional conduct. Ready to Lead Engineering Projects That Matter? If you are motivated, technically strong, and ready to take ownership of major industrial projects - we would love to hear from you. Apply today and help us engineer smarter, safer, and more sustainable operations. Send Your CV and covering letter to
Mar 17, 2026
Full time
Project Engineering Manager Widnes Hybrid: Office & Site Based Travel Required Reports to: Group Project Manager Salary Competitive plus Benefits and Company Vehicle Build. Lead. Deliver. At SARIA Ltd , we transform waste into valuable resources. As part of our Group Projects / Technical Team, you will play a pivotal role in delivering high-value capital installations and heavy engineering projects across our UK operations. If you are a hands-on engineering leader who thrives on solving complex industrial challenges - this is your opportunity to make real impact. The Role As Project Engineering Manager, you will: Lead and support Capex, OpEx, repair and investment projects Manage large-scale industrial engineering works across multiple sites Coordinate internal teams and third-party contractors Oversee procurement, technical quotations, and supplier engagement Deliver major repairs and plant upgrades to industry standards Provide technical support to operational leadership teams Interpret and create high-accuracy technical drawings (2D & 3D - training provided) Champion Health & Safety, Environmental, and Quality standards Embed sustainability principles into procurement and engineering activity This is a visible, influential role working closely with senior stakeholders including the Group Project Manager, Head of Technical, site leadership teams and external suppliers. What We are Looking For Essential: ? Proven experience in a similar engineering/project management role within an industrial environment? Strong knowledge of engineering principles & plant design? Solid understanding of UK Health & Safety legislation? Experience managing contractors and ongoing operations? Excellent communication, analytical and organisational skills? Strong decision-making ability with a structured, methodical approach? Proficiency in Microsoft Office (Word & Excel) You will Stand Out If You: Have strong process and industry knowledge Bring a hands-on, analytical troubleshooting mindset Thrive in fast-paced industrial environments Demonstrate a practical, flexible, "can-do" attitude Why Join SARIA? Work on high-value, technically challenging projects Be part of a collaborative Group Technical function Influence sustainability and environmental performance Long-term career progression within a stable, growing organisation Competitive salary and benefits package Safety & Standards Matter You will operate in full compliance with the Health and Safety at Work Act 1974 and all company policies, maintaining the highest standards of safety, quality, and professional conduct. Ready to Lead Engineering Projects That Matter? If you are motivated, technically strong, and ready to take ownership of major industrial projects - we would love to hear from you. Apply today and help us engineer smarter, safer, and more sustainable operations. Send Your CV and covering letter to
Goodman Masson are delighted to be partnered with World Vision UK to recruit for a high-calibre Head of Finance to drive their financial integrity and operational excellence. Reporting directly to the CFO and serving as a key member of the Extended Leadership Team, you will ensure resources are managed with unwavering accuracy, insight, and stewardship to support vulnerable children worldwide. You will lead core operations from transaction processing and monthly accounts to treasury, tax compliance, and statutory reporting. You will be a critical partner to the Head of Business Intelligence and leaders across Fundraising and Programmes, embedding clear policies and modern processes that amplify World Vision UK s mission impact. Key Responsibilities Financial Control & Reporting: Oversee the production of high-quality monthly management accounts and deliver statutory annual accounts under Charities SORP (FRS 102). Modernisation & Innovation: Act as the Finance Systems owner and define a multi-year modernisation roadmap, embedding automation, AI for efficiency, and controls-by-design. Strategic Leadership: Lead and develop a diverse team of 12 (5 direct reports), fostering a service-oriented business partnering culture. Budgeting & Fund Management: Lead the annual budgeting cycle and oversee the management of cash, remittances, and foreign currency hedges. Governance & Risk: Ensure full compliance with UK law and Charity Commission standards, acting as the primary lead for external audit and banking relationships. About You You are an outcome-focused leader who balances strategic vision with operational rigour. You possess a continuous-improvement mindset and the ability to influence senior stakeholders with commercially aware recommendations. Essential Requirements: Qualified Accountant: ACA, ACCA, or CIMA qualified with significant post-qualification experience in industry. Sector Expertise: Proven experience in a finance management position within the Charity sector, including the management of restricted and unrestricted funds. Leadership Track Record: Experience leading multi-function teams with a focus on capability building and performance management. Technical Proficiency: Deep understanding of internal controls, technical accounting, and large-scale budgeting processes. Communication: Excellent verbal and written skills, with the ability to present decision-ready papers to Board committees. Occupational Requirement: Given the leadership nature of this role and its responsibility for the spiritual nurturing of staff, there is an occupational requirement for the post holder to have an active Christian faith . Desired Skills: Familiarity with Microsoft Business Central, Power BI, SAP Concur, Jedox, and Blackline. Salary: Circa £70,000 per annum Key Benefits: 7% employer pension contribution and 28 days holiday + bank holidays Location: Hybrid: 2 days from Milton Keynes office Application Timelines: Application Deadline 10th April 1st stage Online Interviews 21st April Final in person Interviews 30th April Please click on the link to view our dedicated careers page with more details:
Mar 17, 2026
Full time
Goodman Masson are delighted to be partnered with World Vision UK to recruit for a high-calibre Head of Finance to drive their financial integrity and operational excellence. Reporting directly to the CFO and serving as a key member of the Extended Leadership Team, you will ensure resources are managed with unwavering accuracy, insight, and stewardship to support vulnerable children worldwide. You will lead core operations from transaction processing and monthly accounts to treasury, tax compliance, and statutory reporting. You will be a critical partner to the Head of Business Intelligence and leaders across Fundraising and Programmes, embedding clear policies and modern processes that amplify World Vision UK s mission impact. Key Responsibilities Financial Control & Reporting: Oversee the production of high-quality monthly management accounts and deliver statutory annual accounts under Charities SORP (FRS 102). Modernisation & Innovation: Act as the Finance Systems owner and define a multi-year modernisation roadmap, embedding automation, AI for efficiency, and controls-by-design. Strategic Leadership: Lead and develop a diverse team of 12 (5 direct reports), fostering a service-oriented business partnering culture. Budgeting & Fund Management: Lead the annual budgeting cycle and oversee the management of cash, remittances, and foreign currency hedges. Governance & Risk: Ensure full compliance with UK law and Charity Commission standards, acting as the primary lead for external audit and banking relationships. About You You are an outcome-focused leader who balances strategic vision with operational rigour. You possess a continuous-improvement mindset and the ability to influence senior stakeholders with commercially aware recommendations. Essential Requirements: Qualified Accountant: ACA, ACCA, or CIMA qualified with significant post-qualification experience in industry. Sector Expertise: Proven experience in a finance management position within the Charity sector, including the management of restricted and unrestricted funds. Leadership Track Record: Experience leading multi-function teams with a focus on capability building and performance management. Technical Proficiency: Deep understanding of internal controls, technical accounting, and large-scale budgeting processes. Communication: Excellent verbal and written skills, with the ability to present decision-ready papers to Board committees. Occupational Requirement: Given the leadership nature of this role and its responsibility for the spiritual nurturing of staff, there is an occupational requirement for the post holder to have an active Christian faith . Desired Skills: Familiarity with Microsoft Business Central, Power BI, SAP Concur, Jedox, and Blackline. Salary: Circa £70,000 per annum Key Benefits: 7% employer pension contribution and 28 days holiday + bank holidays Location: Hybrid: 2 days from Milton Keynes office Application Timelines: Application Deadline 10th April 1st stage Online Interviews 21st April Final in person Interviews 30th April Please click on the link to view our dedicated careers page with more details:
Contract type: Variable Hours - fixed term 31/12/2026 Location: Leeds, Leeds International Study Centre Salary: up to £33.57 per hourLeeds International Study Centre and its programmes are provided by Study Group in collaboration with the University of Leeds and Leeds Beckett University. You will work with colleagues across the Centre to ensure the effective delivery of teaching programmes in line with our education strategy, broader scholarship and aims for an outstanding student experience. You will also contribute directly to student support and to the development and implementation of innovative teaching practices across the Centre. As a tutor, you will contribute to the design, development and production of teaching and learning materials and delivery across a range of modules or within a subject area. ABOUT THE ROLE Provide academic coordination for designated module(s) in the role of module coordinator Participate in regular meetings with teaching and support staff contributing to the effective overall management of the programmes and the student life cycle. Contribute to the design, delivery and development of modules offered by the centre. Contribute to the delivery and assessment of provision. Prepare module examinations and other forms of formative and summative assessment, mark and provide feedback to students. Update and maintain the Virtual Learning Environment (VLE) Work with the Student Experience Team and Registry and Operations Team in the delivery of induction, orientation and registration programmes. Liaise with the Progression, Welfare and Support team to support students in achieving their progression aim. Engage in scholarly activity to ensure the delivery of modules is current Implement quality assurance procedures at module level and contribute to the annual monitoring and review of the programme to achieve high standards Fully use centre systems to log and monitor student attendance Maintain accurate and up-to-date records of student engagement Complete sponsor reports and academic reports for students. Take up opportunities such as (for example) VLE development; Peer Observation activities. Undertake teaching, learning and assessment observations and associated staff development plans to assure standards within the subject area. Any other duties as required from time to time by the Head of Business and Centre Director Promote health, safety and wellbeing of students and colleagues. Hold personal accountability to avoid action that could threaten the health or safety of you, other employees, students or members of the public. ABOUT YOU A Bachelor's degree in a relevant subject area. A Masters qualification is desirable Candidates holding a PhD will be particularly welcomed. Experience of teaching in UK higher or further education and preferably a teaching qualification and experience of working with international students. Ability to develop and update teaching material and preferably experience of working within a Virtual Learning Environment Competence in teaching and administrative IT skills (Word, Excel, PowerPoint, e-mail, etc.) A student-centred and client-focused approach A commitment to continuous professional development Strong record-keeping skills Flexibility and willingness to work under pressure to deadlines Enthusiasm and motivation to be a performance-driven team player. Innovation and creativity in developing and executing student enhancement activities. ABOUT US Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we can provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available. ORGANISATIONAL COMPLIANCE Study Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible student experience and outcomes. For successful applicants the following checks will be conducted- Criminal Background Check (country specific), x2 References, ID and Right to Work checks as well as Education Verification.We are proud to be an equal opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. Please see our We adopt a rolling recruitment process meaning that we review applications as they are submitted. To avoid disappointment, please ensure that you apply ASAP.
Mar 17, 2026
Full time
Contract type: Variable Hours - fixed term 31/12/2026 Location: Leeds, Leeds International Study Centre Salary: up to £33.57 per hourLeeds International Study Centre and its programmes are provided by Study Group in collaboration with the University of Leeds and Leeds Beckett University. You will work with colleagues across the Centre to ensure the effective delivery of teaching programmes in line with our education strategy, broader scholarship and aims for an outstanding student experience. You will also contribute directly to student support and to the development and implementation of innovative teaching practices across the Centre. As a tutor, you will contribute to the design, development and production of teaching and learning materials and delivery across a range of modules or within a subject area. ABOUT THE ROLE Provide academic coordination for designated module(s) in the role of module coordinator Participate in regular meetings with teaching and support staff contributing to the effective overall management of the programmes and the student life cycle. Contribute to the design, delivery and development of modules offered by the centre. Contribute to the delivery and assessment of provision. Prepare module examinations and other forms of formative and summative assessment, mark and provide feedback to students. Update and maintain the Virtual Learning Environment (VLE) Work with the Student Experience Team and Registry and Operations Team in the delivery of induction, orientation and registration programmes. Liaise with the Progression, Welfare and Support team to support students in achieving their progression aim. Engage in scholarly activity to ensure the delivery of modules is current Implement quality assurance procedures at module level and contribute to the annual monitoring and review of the programme to achieve high standards Fully use centre systems to log and monitor student attendance Maintain accurate and up-to-date records of student engagement Complete sponsor reports and academic reports for students. Take up opportunities such as (for example) VLE development; Peer Observation activities. Undertake teaching, learning and assessment observations and associated staff development plans to assure standards within the subject area. Any other duties as required from time to time by the Head of Business and Centre Director Promote health, safety and wellbeing of students and colleagues. Hold personal accountability to avoid action that could threaten the health or safety of you, other employees, students or members of the public. ABOUT YOU A Bachelor's degree in a relevant subject area. A Masters qualification is desirable Candidates holding a PhD will be particularly welcomed. Experience of teaching in UK higher or further education and preferably a teaching qualification and experience of working with international students. Ability to develop and update teaching material and preferably experience of working within a Virtual Learning Environment Competence in teaching and administrative IT skills (Word, Excel, PowerPoint, e-mail, etc.) A student-centred and client-focused approach A commitment to continuous professional development Strong record-keeping skills Flexibility and willingness to work under pressure to deadlines Enthusiasm and motivation to be a performance-driven team player. Innovation and creativity in developing and executing student enhancement activities. ABOUT US Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we can provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available. ORGANISATIONAL COMPLIANCE Study Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible student experience and outcomes. For successful applicants the following checks will be conducted- Criminal Background Check (country specific), x2 References, ID and Right to Work checks as well as Education Verification.We are proud to be an equal opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. Please see our We adopt a rolling recruitment process meaning that we review applications as they are submitted. To avoid disappointment, please ensure that you apply ASAP.
Introduction Saab in UK is growing rapidly, with over 500 colleagues across eight sites. We bring together Swedish heritage and British expertise to drive innovation in areas such as software engineering, underwater robotics, radars, AI, and armed forces training. Joining Saab in UK means contributing to the security and resilience of society while building a career with real scope for personal and professional growth. What you will be part of Explore a wealth of possibilities. Take on challenges, create smart inventions, and grow beyond. This is a place for curious minds, brave pioneers, and everyone in between. Together, we achieve the extraordinary, each bringing our unique perspectives. Your part matters. Saab is a leading defence and security company with an enduring mission, to help nations keep their people and society safe. Empowered by its 26,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. Saab designs, manufactures and maintains advanced systems in aeronautics, weapons, command and control, sensors and underwater systems. Saab is headquartered in Sweden. It has major operations all over the world and is part of the domestic defence capability of several nations. The Role: We are looking for a responsible production engineer for the assembly and testing of PCBs for remotely operated vehicle sub-systems. Ensure appropriate production processes, equipment, and facilities are in place to safely and consistently manufacture products to meet cost, time, and quality requirements. This role is based at our Fareham Campus site. Key Accountabilities and Responsibilities: Attend SQCDP meetings and support a hands problem solving approach with Area Team Leader and Quality Engineering to achieve OTD and right first time objectives. Standardise processes and procedures to ensure consistency, minimise variation, and improve cross-department collaboration. Assess and maintain adherence to safety and compliance standards (ESD, soldering irons, extraction) Own, document and train others on manufacturing process and standards. Write build instructions and transfer test specifications into operator instructions. Commission and programme machines such as Extra eye inspection, paste screening and pick and place (surface mount), board cleaning and reflow oven. Plan inhouse and subcontract maintenance. Load BOM's into MRP - Structure BOMs and Routings for inhouse and external manufacturing. Continuously improve production area capability for safety, compliance and efficiency - Create and update test equipment & fixture design, production data and value stream. Manage NPI transfer and change requests into production. Provide technical support for production, purchasing and production control. Skills & Experience: Senior PCB biased Production Engineer with experience in prototyping, testing and fault finding. Background in low-volume, one-off engineered products and systems. (Support and training is available for Working with Electrics, High Voltages, and Hydraulics). Strong knowledge of electrical equipment relating to products such as rack equipment, power supplies and electronics enclosures with integrated PCBs - Knowledgeable with IPC-A-610 Class 3. (familiarity of Labview, IPC/WHMA-A-620 Class 3 and PUWER beneficial). Minimum qualifications HNC/HND or Bachelor's degree in Electrical & Electronic Engineering, Electronic Products, Computer Engineering or relevant experience in Electronic Design, Industrial/Manufacturing Engineering or a related field. Hands-on production support experience in assembly, testing, and quality control. General Accountabilities and Responsibilities: Use initiative to develop effective solutions to day-to-day challenges. Maintain proficiency in relevant IT systems. Act ethically and with integrity at all times. Foster professional relationships and work cross-functionally to meet business objectives. Perform other duties as assigned by management. Maximise productivity through process improvements and enhanced quality control. By submitting an application to Saab UK you consent to undertaking workforce screening activities that may include but are not limited to: Baseline Personnel Security checks, National Security Vetting, reference checks, verification of working rights and in all circumstances preferred candidates will be placed through a security interview.
Mar 17, 2026
Full time
Introduction Saab in UK is growing rapidly, with over 500 colleagues across eight sites. We bring together Swedish heritage and British expertise to drive innovation in areas such as software engineering, underwater robotics, radars, AI, and armed forces training. Joining Saab in UK means contributing to the security and resilience of society while building a career with real scope for personal and professional growth. What you will be part of Explore a wealth of possibilities. Take on challenges, create smart inventions, and grow beyond. This is a place for curious minds, brave pioneers, and everyone in between. Together, we achieve the extraordinary, each bringing our unique perspectives. Your part matters. Saab is a leading defence and security company with an enduring mission, to help nations keep their people and society safe. Empowered by its 26,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. Saab designs, manufactures and maintains advanced systems in aeronautics, weapons, command and control, sensors and underwater systems. Saab is headquartered in Sweden. It has major operations all over the world and is part of the domestic defence capability of several nations. The Role: We are looking for a responsible production engineer for the assembly and testing of PCBs for remotely operated vehicle sub-systems. Ensure appropriate production processes, equipment, and facilities are in place to safely and consistently manufacture products to meet cost, time, and quality requirements. This role is based at our Fareham Campus site. Key Accountabilities and Responsibilities: Attend SQCDP meetings and support a hands problem solving approach with Area Team Leader and Quality Engineering to achieve OTD and right first time objectives. Standardise processes and procedures to ensure consistency, minimise variation, and improve cross-department collaboration. Assess and maintain adherence to safety and compliance standards (ESD, soldering irons, extraction) Own, document and train others on manufacturing process and standards. Write build instructions and transfer test specifications into operator instructions. Commission and programme machines such as Extra eye inspection, paste screening and pick and place (surface mount), board cleaning and reflow oven. Plan inhouse and subcontract maintenance. Load BOM's into MRP - Structure BOMs and Routings for inhouse and external manufacturing. Continuously improve production area capability for safety, compliance and efficiency - Create and update test equipment & fixture design, production data and value stream. Manage NPI transfer and change requests into production. Provide technical support for production, purchasing and production control. Skills & Experience: Senior PCB biased Production Engineer with experience in prototyping, testing and fault finding. Background in low-volume, one-off engineered products and systems. (Support and training is available for Working with Electrics, High Voltages, and Hydraulics). Strong knowledge of electrical equipment relating to products such as rack equipment, power supplies and electronics enclosures with integrated PCBs - Knowledgeable with IPC-A-610 Class 3. (familiarity of Labview, IPC/WHMA-A-620 Class 3 and PUWER beneficial). Minimum qualifications HNC/HND or Bachelor's degree in Electrical & Electronic Engineering, Electronic Products, Computer Engineering or relevant experience in Electronic Design, Industrial/Manufacturing Engineering or a related field. Hands-on production support experience in assembly, testing, and quality control. General Accountabilities and Responsibilities: Use initiative to develop effective solutions to day-to-day challenges. Maintain proficiency in relevant IT systems. Act ethically and with integrity at all times. Foster professional relationships and work cross-functionally to meet business objectives. Perform other duties as assigned by management. Maximise productivity through process improvements and enhanced quality control. By submitting an application to Saab UK you consent to undertaking workforce screening activities that may include but are not limited to: Baseline Personnel Security checks, National Security Vetting, reference checks, verification of working rights and in all circumstances preferred candidates will be placed through a security interview.
Project Engineer (Mechanical or Electrical) Bridgwater, Somerset Permanent Summary We are recruiting for experienced Project Engineers from either a Mechanical or Electrical background to join our team based in Bridgwater on the Agratas project. In this role you will support in delivery of our scope of works across the site and effectively monitor the safety performance, resource deployment and productivity of all activities within designated areas. This is a permanent staff position with NG Bailey and will be full time, site based in Bridgwater, in this role you will be supporting the delivery in the commercial office spaces of the site and the general support facilities so would suited to applicants with prior building services MEP office installation experience. Responsibilities Demonstrate appropriate Health and Safety leadership to ensure that the "Safety first and foremost" message is visible and alive throughout all activities relating to the project on which they are working. Participate and contribute to pre-commencement activities for allocated projects to maximise opportunities, efficiency and profitability in the delivery phase of the project. Ensure the design and installation meets internal and client specification and statutory requirements. Undertake detailed design of installations / schemes where appropriate. As required, provide accurate and timely information to project management for inclusion in both site progress and financial reporting templates. Review and evaluate the project works required by the specification and drawings. Modularise the installations and systems to ensure the customer's specific requirements are met and enhance profitability for the company. Develop an understanding of Building Regulations, BS Standards, CDM regulations and other legislation relevant to building services. Ensure that the Company liabilities and risks on the project are minimised, fully adhering to the Delegated Authorities Matrix and Project Log requirements. If appropriate, manage a small team on the project to maximise the potential of the team whilst ensuring team objectives are met. Maintain positive relationships with the project customer through efficient delivery of projects with a view to optimising future opportunities and profitability. Monitor and ensure that the work of the appointed specialist sub-contractors is being carried out to specification and programme. Undertake detailed design of installations/schemes within the remit of the jobholder's specialist skill area. Requirements Previous relevant experience in full life cycle of projects from pre-construction through to delivery and handover Relevant Mechanical or Electrical engineering Qualifications Experience overseeing and supporting delivery of high value building services projects Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Mar 17, 2026
Full time
Project Engineer (Mechanical or Electrical) Bridgwater, Somerset Permanent Summary We are recruiting for experienced Project Engineers from either a Mechanical or Electrical background to join our team based in Bridgwater on the Agratas project. In this role you will support in delivery of our scope of works across the site and effectively monitor the safety performance, resource deployment and productivity of all activities within designated areas. This is a permanent staff position with NG Bailey and will be full time, site based in Bridgwater, in this role you will be supporting the delivery in the commercial office spaces of the site and the general support facilities so would suited to applicants with prior building services MEP office installation experience. Responsibilities Demonstrate appropriate Health and Safety leadership to ensure that the "Safety first and foremost" message is visible and alive throughout all activities relating to the project on which they are working. Participate and contribute to pre-commencement activities for allocated projects to maximise opportunities, efficiency and profitability in the delivery phase of the project. Ensure the design and installation meets internal and client specification and statutory requirements. Undertake detailed design of installations / schemes where appropriate. As required, provide accurate and timely information to project management for inclusion in both site progress and financial reporting templates. Review and evaluate the project works required by the specification and drawings. Modularise the installations and systems to ensure the customer's specific requirements are met and enhance profitability for the company. Develop an understanding of Building Regulations, BS Standards, CDM regulations and other legislation relevant to building services. Ensure that the Company liabilities and risks on the project are minimised, fully adhering to the Delegated Authorities Matrix and Project Log requirements. If appropriate, manage a small team on the project to maximise the potential of the team whilst ensuring team objectives are met. Maintain positive relationships with the project customer through efficient delivery of projects with a view to optimising future opportunities and profitability. Monitor and ensure that the work of the appointed specialist sub-contractors is being carried out to specification and programme. Undertake detailed design of installations/schemes within the remit of the jobholder's specialist skill area. Requirements Previous relevant experience in full life cycle of projects from pre-construction through to delivery and handover Relevant Mechanical or Electrical engineering Qualifications Experience overseeing and supporting delivery of high value building services projects Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
My client is a well-established professional services firm with a strong UK presence. They are looking to appoint a Midweight Artworker to join their in-house Marketing team, based in London with hybrid working. This role sits within a collaborative, forward-thinking marketing function and offers the opportunity to play a key role in delivering and evolving a refreshed brand identity. The successful candidate will act as a guardian of visual consistency, producing high-quality, brand-led artwork across print and digital channels. Key Responsibilities: • Create and adapt artwork across print and digital using Adobe Creative Suite (InDesign, Illustrator, Photoshop) • Ensure all materials are accurate, on-brand and delivered to deadline • Act as a brand guardian, maintaining consistency across all outputs • Produce video content including talking-head videos, animations and motion graphics • Prepare files for print and digital production (bleeds, colour profiles, accessibility, etc.) • Support and maintain creative systems such as asset libraries and job tracking tools • Develop PowerPoint and Word templates, pitchbooks and internal materials • Collaborate with stakeholders across the business to deliver clean, professional outputs Requirements: • Previous B2B design experience, ideally within a corporate or professional services environment • Strong portfolio demonstrating brand consistency, precision and technical skill • Advanced knowledge of Adobe Creative Suite • Solid understanding of layout, typography, colour and grid systems • Highly organised with strong attention to detail and file management • Comfortable managing multiple deadlines in a busy environment • Confident communicator, able to work with both creative and non-creative stakeholders This is an excellent opportunity for a technically strong artworker to develop within a respected firm that values quality, collaboration and continuous improvement. Should you have any questions or wish to apply please do not hesitate to contact Clear IT Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful.
Mar 17, 2026
Full time
My client is a well-established professional services firm with a strong UK presence. They are looking to appoint a Midweight Artworker to join their in-house Marketing team, based in London with hybrid working. This role sits within a collaborative, forward-thinking marketing function and offers the opportunity to play a key role in delivering and evolving a refreshed brand identity. The successful candidate will act as a guardian of visual consistency, producing high-quality, brand-led artwork across print and digital channels. Key Responsibilities: • Create and adapt artwork across print and digital using Adobe Creative Suite (InDesign, Illustrator, Photoshop) • Ensure all materials are accurate, on-brand and delivered to deadline • Act as a brand guardian, maintaining consistency across all outputs • Produce video content including talking-head videos, animations and motion graphics • Prepare files for print and digital production (bleeds, colour profiles, accessibility, etc.) • Support and maintain creative systems such as asset libraries and job tracking tools • Develop PowerPoint and Word templates, pitchbooks and internal materials • Collaborate with stakeholders across the business to deliver clean, professional outputs Requirements: • Previous B2B design experience, ideally within a corporate or professional services environment • Strong portfolio demonstrating brand consistency, precision and technical skill • Advanced knowledge of Adobe Creative Suite • Solid understanding of layout, typography, colour and grid systems • Highly organised with strong attention to detail and file management • Comfortable managing multiple deadlines in a busy environment • Confident communicator, able to work with both creative and non-creative stakeholders This is an excellent opportunity for a technically strong artworker to develop within a respected firm that values quality, collaboration and continuous improvement. Should you have any questions or wish to apply please do not hesitate to contact Clear IT Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful.
Chartered Institute of Procurement and Supply (CIPS)
Salford, Manchester
Are you an experienced public sector procurement professional looking for a role where your work truly makes a difference? Crescent Purchasing Consortium (CPC) is a not-for-profit charity that gives back to the education sector and a one-stop procurement shop, with a vision of being the first-choice procurement services charity that gives back to the education sector. Combining professional support, expert guidance, and resources with FREE training and development opportunities via Crescent Learning. Why join CPC? CPC provides a range of services which include 80+ compliant frameworks, with several approved by the Department for Education (DfE), consultancy services which can aid with every aspect of an institutions procurement journey from facilitating flexible procurement outsourcing, five days a week, to designing a strategic procurement package to maximise your savings. Each year CPC's Board of Trustees review the level of reserves our charity has and any surpluses are reinvested back into the education sector via the 'Giving Back' initiative. To date over £2 million has been designated for re-investment in the form of various projects with the largest amount being used specifically for awarding non-refundable grants to CPC members supporting SEND learners, wellbeing and absenteeism in colleges, schools, academies, and universities nationwide. CPC's Vision, Mission, and Values CPC's Vision is to be the first-choice procurement services charity that gives back to the education sector. CPC's Mission, we want our members to receive outstanding procurement services. CPC's Values People First - We provide a caring, inclusive, and supporting environment that focuses on individual needs to enable our people to be the best they can be. Customer Always - Everything we do is for the benefit of our customers, to help them provide the best service possible to their learners. Excellence -We are 100% committed to delivering the highest-quality services that exceed expectations, with continuous improvement at the heart of what we do. The role As Procurement Manager within our Contracting Team, you'll lead the delivery of high-quality, fully compliant procurement solutions across your category area, Place (predominantly Estates, Facilities and Construction related frameworks, DPS and Dynamic Marketplaces). This means shaping and managing a portfolio of framework agreements and dynamic markets that help our members source goods, works and services simply, compliantly and effectively under the Procurement Act 2023. In this role, you will: Lead the full end-to-end procurement cycle for a range of categories Develop business plans, conduct market engagement and manage competitive tender processes Build and maintain effective relationships with members, suppliers and internal stakeholders Oversee the performance of frameworks and dynamic markets, driving quality and value Manage, mentor and support Contract Managers, Senior Procurement Officers and Procurement Officers within your category Ensure all processes and documentation meet public sector procurement legislation and CPC's high standards This is a role where you'll have autonomy, influence and the opportunity to make a measurable impact across education. About you We're looking for someone who brings strong expertise, commercial thinking and a collaborative mindset. You'll be a great fit if you have: Significant experience in public sector procurement A solid understanding of UK procurement legislation-especially the Procurement Act 2023 Broad category knowledge, particularly estates, facilities and construction and experience delivering high performing commercial agreements Confidence managing stakeholders and leading a small category team Proven ability to deliver value, quality outcomes and continuous improvement Qualifications: MCIPS (or working towards it) is highly desirable, but equivalent experience will also be considered. If you're a proactive procurement professional who enjoys autonomy, leading people and delivering meaningful outcomes, we'd love to hear from you. Salary and Benefits In return for your dedication, we offer a wide range of benefits including: Salary of up to £50,000-£55,000 FTE per annum depending on experience. Generous yearly discretionary bonuses following successful probation of up to £3,500 Flexible, agile working patterns, working 2 days at the Head Office and 3 days at home to help balance home and work life pressures, plus free parking at head office. Access to a local government pension scheme which includes death-in-service and ill health. Opportunities to develop through our in house development programmes and through external learning with full support given to achieve MCIPS. 41 days holiday (including three days additional leave for Christmas holiday closure and bank holidays). Time off for volunteering opportunities. Enhanced leave packages such as paid sickness, carers leave, bereavement and compassionate leave and maternity pay. Support for wellbeing with access to 8 mental health first aiders and the opportunity to join an Employee Assistance Programme. The chance to get involved in a number of working groups, such as Equality, Diversity and Inclusion, Wellbeing and Sustainability. The opportunity to join our Women's, Men's and Carer's employee support networks which provide safe spaces for colleagues to share their experiences. Social and employee events throughout summer and at Christmas. Has a programme of 'giving back' to the communities in which it is based and which it supports. Travel expenses paid for any additional required travelling outside of your contracted place of work. Next Steps The deadline to apply is Sunday 29th March 2026. Shortlisted candidates will be invited to interview at Crescent Purchasing Consortium's Head Office in Salford. The interview process will consist of a traditional panel-based Q&A on the specific requirements and skills for the Procurement Manager vacancy. If you like what you've read, please don't delay in applying as we may close vacancies early where we receive a high volume of applications. Please note that VISA sponsorship is not offered for this role. We are a disability confident employer so if you need any adjustments made to support your application, for example, if you require information in different formats or if you have any accessibility issues, we're more than happy to review our processes. Please feel free to get in touch with us at . As an equal opportunities employer, Crescent Purchasing Consortium is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us.
Mar 17, 2026
Full time
Are you an experienced public sector procurement professional looking for a role where your work truly makes a difference? Crescent Purchasing Consortium (CPC) is a not-for-profit charity that gives back to the education sector and a one-stop procurement shop, with a vision of being the first-choice procurement services charity that gives back to the education sector. Combining professional support, expert guidance, and resources with FREE training and development opportunities via Crescent Learning. Why join CPC? CPC provides a range of services which include 80+ compliant frameworks, with several approved by the Department for Education (DfE), consultancy services which can aid with every aspect of an institutions procurement journey from facilitating flexible procurement outsourcing, five days a week, to designing a strategic procurement package to maximise your savings. Each year CPC's Board of Trustees review the level of reserves our charity has and any surpluses are reinvested back into the education sector via the 'Giving Back' initiative. To date over £2 million has been designated for re-investment in the form of various projects with the largest amount being used specifically for awarding non-refundable grants to CPC members supporting SEND learners, wellbeing and absenteeism in colleges, schools, academies, and universities nationwide. CPC's Vision, Mission, and Values CPC's Vision is to be the first-choice procurement services charity that gives back to the education sector. CPC's Mission, we want our members to receive outstanding procurement services. CPC's Values People First - We provide a caring, inclusive, and supporting environment that focuses on individual needs to enable our people to be the best they can be. Customer Always - Everything we do is for the benefit of our customers, to help them provide the best service possible to their learners. Excellence -We are 100% committed to delivering the highest-quality services that exceed expectations, with continuous improvement at the heart of what we do. The role As Procurement Manager within our Contracting Team, you'll lead the delivery of high-quality, fully compliant procurement solutions across your category area, Place (predominantly Estates, Facilities and Construction related frameworks, DPS and Dynamic Marketplaces). This means shaping and managing a portfolio of framework agreements and dynamic markets that help our members source goods, works and services simply, compliantly and effectively under the Procurement Act 2023. In this role, you will: Lead the full end-to-end procurement cycle for a range of categories Develop business plans, conduct market engagement and manage competitive tender processes Build and maintain effective relationships with members, suppliers and internal stakeholders Oversee the performance of frameworks and dynamic markets, driving quality and value Manage, mentor and support Contract Managers, Senior Procurement Officers and Procurement Officers within your category Ensure all processes and documentation meet public sector procurement legislation and CPC's high standards This is a role where you'll have autonomy, influence and the opportunity to make a measurable impact across education. About you We're looking for someone who brings strong expertise, commercial thinking and a collaborative mindset. You'll be a great fit if you have: Significant experience in public sector procurement A solid understanding of UK procurement legislation-especially the Procurement Act 2023 Broad category knowledge, particularly estates, facilities and construction and experience delivering high performing commercial agreements Confidence managing stakeholders and leading a small category team Proven ability to deliver value, quality outcomes and continuous improvement Qualifications: MCIPS (or working towards it) is highly desirable, but equivalent experience will also be considered. If you're a proactive procurement professional who enjoys autonomy, leading people and delivering meaningful outcomes, we'd love to hear from you. Salary and Benefits In return for your dedication, we offer a wide range of benefits including: Salary of up to £50,000-£55,000 FTE per annum depending on experience. Generous yearly discretionary bonuses following successful probation of up to £3,500 Flexible, agile working patterns, working 2 days at the Head Office and 3 days at home to help balance home and work life pressures, plus free parking at head office. Access to a local government pension scheme which includes death-in-service and ill health. Opportunities to develop through our in house development programmes and through external learning with full support given to achieve MCIPS. 41 days holiday (including three days additional leave for Christmas holiday closure and bank holidays). Time off for volunteering opportunities. Enhanced leave packages such as paid sickness, carers leave, bereavement and compassionate leave and maternity pay. Support for wellbeing with access to 8 mental health first aiders and the opportunity to join an Employee Assistance Programme. The chance to get involved in a number of working groups, such as Equality, Diversity and Inclusion, Wellbeing and Sustainability. The opportunity to join our Women's, Men's and Carer's employee support networks which provide safe spaces for colleagues to share their experiences. Social and employee events throughout summer and at Christmas. Has a programme of 'giving back' to the communities in which it is based and which it supports. Travel expenses paid for any additional required travelling outside of your contracted place of work. Next Steps The deadline to apply is Sunday 29th March 2026. Shortlisted candidates will be invited to interview at Crescent Purchasing Consortium's Head Office in Salford. The interview process will consist of a traditional panel-based Q&A on the specific requirements and skills for the Procurement Manager vacancy. If you like what you've read, please don't delay in applying as we may close vacancies early where we receive a high volume of applications. Please note that VISA sponsorship is not offered for this role. We are a disability confident employer so if you need any adjustments made to support your application, for example, if you require information in different formats or if you have any accessibility issues, we're more than happy to review our processes. Please feel free to get in touch with us at . As an equal opportunities employer, Crescent Purchasing Consortium is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us.
Role: Deputy Head of Resident Doctors - ICU Location: London, ICU service line based at The Harley St Clinic and The Princess Grace Hospital. We're inviting expressions of interest for the Deputy Head of Resident Doctors a great opportunity to combine your clinical expertise with real leadership experience. In this role, you'll be the senior RD presence in Critical Care and ITU, supporting safe day-to-day care while acting as a role model and mentor for our Resident Doctor team. You'll help lead performance, development, rota planning and team culture, working closely with Consultants, the Resident Doctor Leadership Teams, and supportive teams such as HR, Talent, Finance and Learning Academy. This is an ideal next step for someone who enjoys supporting colleagues, shaping how care is delivered, and driving high standards. Joining operational and finance meeting you will value collaborations with multiple teams. Additionally you will get involved in audits, QI projects and governance, with plenty of room to grow your leadership portfolio the in the protected leadership time. This could be to help steer the services you deliver, speaking up or patient satisfaction focus groups, clinical governance or MDT meetings. Giving you an opportunity to network with your fellow leadership peers, share best practice and expand your knowledge. What you'll do: Be the role model for all Resident Doctors, acting as both the senior clinical expert and the primary people leader for the ICU Resident Doctor workforce. Provide advanced clinical expertise and visible clinical leadership to all Resident Doctors, including Honorary and temporary RDs, ensuring high-quality, safe patient care across Critical Care areas. Line manage the Resident Doctor team with full responsibility for recruitment, induction, supervision, performance management, education, and ongoing professional development, working collaboratively with HR on matters related to performance, capability, attendance, conduct, wellbeing, and adherence to professional standards. Drive a positive team culture by role modelling exemplary behaviour, providing coaching and support, and fostering an environment of accountability, learning, and continuous improvement. Lead rota and workforce planning, ensuring safe patient-to-doctor ratios, managing gaps proactively, aligning rota design to activity and census changes, and balancing service needs with budgetary requirements. Maintain strong and proactive communication with Consultants, the Facility Head of Resident Doctors, and other key stakeholders to address operational issues quickly and support evolving service requirements. Support service development and quality improvement, contributing to clinical governance, audits, incident reviews, and research activities to enhance patient outcomes and service delivery. Collaborate with the Talent Team, Learning Academy and TSS teams, to Lead the recruitment, onboarding, training, and supervision of new Resident Doctors (permanent and temporary), ensuring they are equipped to deliver safe, effective care from the outset. What you'll bring: Full registration with the General Medical Council (GMC) Bayes EMML Fellowship (Executive Masters in Medical Leadership) or similar leadership qualification. A minimum 5 years' experience in Critical Care/Anaesthetic medical training Royal College Membership with post-grade exams Proven experience in workforce planning, clinical education, and training supervision, in a people managing or mentoring capacity Ability to uphold and implement the HR people management policies, recruitment, training, attendance, conduct and behaviour, handling employee matters. Before applying formally, please ensure you have spoken to your line manager and have their support.
Mar 17, 2026
Full time
Role: Deputy Head of Resident Doctors - ICU Location: London, ICU service line based at The Harley St Clinic and The Princess Grace Hospital. We're inviting expressions of interest for the Deputy Head of Resident Doctors a great opportunity to combine your clinical expertise with real leadership experience. In this role, you'll be the senior RD presence in Critical Care and ITU, supporting safe day-to-day care while acting as a role model and mentor for our Resident Doctor team. You'll help lead performance, development, rota planning and team culture, working closely with Consultants, the Resident Doctor Leadership Teams, and supportive teams such as HR, Talent, Finance and Learning Academy. This is an ideal next step for someone who enjoys supporting colleagues, shaping how care is delivered, and driving high standards. Joining operational and finance meeting you will value collaborations with multiple teams. Additionally you will get involved in audits, QI projects and governance, with plenty of room to grow your leadership portfolio the in the protected leadership time. This could be to help steer the services you deliver, speaking up or patient satisfaction focus groups, clinical governance or MDT meetings. Giving you an opportunity to network with your fellow leadership peers, share best practice and expand your knowledge. What you'll do: Be the role model for all Resident Doctors, acting as both the senior clinical expert and the primary people leader for the ICU Resident Doctor workforce. Provide advanced clinical expertise and visible clinical leadership to all Resident Doctors, including Honorary and temporary RDs, ensuring high-quality, safe patient care across Critical Care areas. Line manage the Resident Doctor team with full responsibility for recruitment, induction, supervision, performance management, education, and ongoing professional development, working collaboratively with HR on matters related to performance, capability, attendance, conduct, wellbeing, and adherence to professional standards. Drive a positive team culture by role modelling exemplary behaviour, providing coaching and support, and fostering an environment of accountability, learning, and continuous improvement. Lead rota and workforce planning, ensuring safe patient-to-doctor ratios, managing gaps proactively, aligning rota design to activity and census changes, and balancing service needs with budgetary requirements. Maintain strong and proactive communication with Consultants, the Facility Head of Resident Doctors, and other key stakeholders to address operational issues quickly and support evolving service requirements. Support service development and quality improvement, contributing to clinical governance, audits, incident reviews, and research activities to enhance patient outcomes and service delivery. Collaborate with the Talent Team, Learning Academy and TSS teams, to Lead the recruitment, onboarding, training, and supervision of new Resident Doctors (permanent and temporary), ensuring they are equipped to deliver safe, effective care from the outset. What you'll bring: Full registration with the General Medical Council (GMC) Bayes EMML Fellowship (Executive Masters in Medical Leadership) or similar leadership qualification. A minimum 5 years' experience in Critical Care/Anaesthetic medical training Royal College Membership with post-grade exams Proven experience in workforce planning, clinical education, and training supervision, in a people managing or mentoring capacity Ability to uphold and implement the HR people management policies, recruitment, training, attendance, conduct and behaviour, handling employee matters. Before applying formally, please ensure you have spoken to your line manager and have their support.
AJ Bell Business Solutions Limited
Salford, Manchester
As AJ Bell continues to grow and evolve, we are strengthening our Risk function and are looking for an experienced Head of Enterprise Risk Management to lead the Groups risk management capability during an exciting period of development and transformation. The Head of Enterprise Risk Management will own the design, enhancement, and delivery of our risk management framework ensuring it remains forw click apply for full job details
Mar 17, 2026
Full time
As AJ Bell continues to grow and evolve, we are strengthening our Risk function and are looking for an experienced Head of Enterprise Risk Management to lead the Groups risk management capability during an exciting period of development and transformation. The Head of Enterprise Risk Management will own the design, enhancement, and delivery of our risk management framework ensuring it remains forw click apply for full job details
If you'd like to be considered for this opportunity we encourage you to apply promptly to avoid disappointment as if applications are high the role will close before the closing date given. Role: Future Infrastructure Programme Director Let us introduce the role AWE is seeking an outstanding Programme Director to lead the delivery of a nationally significant, multi billion pound portfolio of work supporting the UK's Continuous at Sea Deterrence (CASD) programme.This is a senior, high profile leadership role with accountability for shaping and delivering a complex portfolio of future infrastructure across sites in the Reading area. The programme spans a wide range of assets, including advanced science and engineering facilities and highly specialised manufacturing and production capabilities.You will hold single point accountability for delivery, setting strategic direction across commercial, technical, economic and people dimensions. Leading large, multi disciplinary teams, you will take the portfolio from early concept through delivery and into sustained operations, balancing individual project needs against long term capability outcomes.The role demands exceptional leadership and influencing skills, operating at Executive and Board level and working closely with key external stakeholders across government and industry.We are looking for an exceptional programme and projects leader with a proven track record of delivering major, complex programmes within the nuclear sector or similarly regulated environments.You will be recognised as an industry leader, bringing the gravitas, credibility and judgement required to lead at the most senior levels. You will be comfortable balancing risk, assurance and regulatory requirements while maintaining focus on delivery, outcomes and long term capability.You will be an inspiring leader who can coach and develop senior leaders, build strong succession plans, and influence effectively both within and beyond the organisation. You will also bring experience of working with industry partners and supply chains to develop and deliver innovative technical solutions. We do need you to have the following: Significant experience leading major infrastructure programmes or portfolios of work, ideally within the nuclear sector or other highly regulated industries Deep understanding of complex project and programme delivery, including governance, assurance and regulatory compliance Experience working within collaborative commercial arrangements, from tender formulation through contract management Strong working knowledge of UK HMG assurance and governance frameworks, including Cabinet Office and HM Treasury processes Familiarity with IPA (NISTA) expectations and recognised industry guidance such as APM project delivery standards Proven ability to lead and develop large, multi disciplinary teams and hold leaders to account Excellent stakeholder management skills, with the confidence to operate at Board, Executive and external partner level A leadership style that promotes the highest standards in programme management, risk, cost and schedule control, alongside ESG, nuclear safety, quality, wellbeing and security Professional project qualification (e.g. ChPP) or a clear commitment to achieving this Location of role : RG7 4PR , located between Reading and Basingstoke, with free onsite parking . Some reasons we think you'll love it here: AWE has wide range of benefits to suit you. These include: 9-day working fortnight - meaning you get every other Friday off work, in addition to 270 hours of annual leave. Market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your contributions). Family friendly policies: Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay. Opportunities for Professional Career Development including funding for annual membership of a relevant professional body. Employee Assistance Programme and Occupational Health Services. Life Assurance (4 x annual salary). Discounts - access to savings on a wide range of everyday spending. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring.The 'Working at AWE' page on our website is where you can find full details in the 'AWE Benefits Guide'. Next steps: Everyone who works at AWE brings unique skills and perspectives to the table. We recognise that great people don't always 'tick every box'. That's why we focus on your potential, your fit with our values, your transferable skills as well as your experience. Even if you don't meet every point above, but you feel that this role and AWE are a great fit for you, please go ahead and apply, we'd love to receive your application. Important things you need to know: We encourage you to apply promptly to avoid disappointment if applications are high and the role therefore closes. You will need to obtain and maintain the necessary security clearance for the role. This will be funded by AWE. The nature of our work does mean you need to be a British Citizen who has been resident in the UK for the past 5 years in order to apply for SC clearance and 10 years for DV. We want you to feel comfortable and able to shine during our recruitment process. Please let us know on your application form if you need any adjustments/accommodations during the process. Our interviews typically take place over Teams and for most roles are a 1 stage process.Our ambition is to create workplaces where we recognise and celebrate differences, encourage diverse contributions and our employees feel able to be themselves at work. We strive to create a genuine culture of openness and inclusion and encourage diverse applicants. Any inclusion information you provide will be stored in accordance with GDPR and kept separate from your application form and CV, and the information will not be shared with anyone involved in interviewing or making hiring decisions.Please note that you must be a British Citizen to apply for a role with us.If you're looking for a role with excitement, intrigue and something that really makes a difference then now is the time to join AWE. We are at the start of a once in a generation - possibly two generations - programme to design and produce a replacement warhead for the UK's continuous at sea deterrent. We will do this while continuing to deliver the Trident programme as well as managing ambitious state-of-the-art capital and construction projects - some of which have never been done before. Find out more on our .We don't want to lose you. You can: Introduce yourself to us using the link on the top right hand side of this page. Sign up to job alerts ; Create an account using the sign in link at the top of the page and select job alerts at the top of the page once you have signed in. Service Leavers, Veterans and Reservists We are an Armed Forces Covenant Gold Award Employer. Visit the to find out more. Early Careers To register your interest in our Apprentice, Graduate and undergraduate, please visit
Mar 17, 2026
Full time
If you'd like to be considered for this opportunity we encourage you to apply promptly to avoid disappointment as if applications are high the role will close before the closing date given. Role: Future Infrastructure Programme Director Let us introduce the role AWE is seeking an outstanding Programme Director to lead the delivery of a nationally significant, multi billion pound portfolio of work supporting the UK's Continuous at Sea Deterrence (CASD) programme.This is a senior, high profile leadership role with accountability for shaping and delivering a complex portfolio of future infrastructure across sites in the Reading area. The programme spans a wide range of assets, including advanced science and engineering facilities and highly specialised manufacturing and production capabilities.You will hold single point accountability for delivery, setting strategic direction across commercial, technical, economic and people dimensions. Leading large, multi disciplinary teams, you will take the portfolio from early concept through delivery and into sustained operations, balancing individual project needs against long term capability outcomes.The role demands exceptional leadership and influencing skills, operating at Executive and Board level and working closely with key external stakeholders across government and industry.We are looking for an exceptional programme and projects leader with a proven track record of delivering major, complex programmes within the nuclear sector or similarly regulated environments.You will be recognised as an industry leader, bringing the gravitas, credibility and judgement required to lead at the most senior levels. You will be comfortable balancing risk, assurance and regulatory requirements while maintaining focus on delivery, outcomes and long term capability.You will be an inspiring leader who can coach and develop senior leaders, build strong succession plans, and influence effectively both within and beyond the organisation. You will also bring experience of working with industry partners and supply chains to develop and deliver innovative technical solutions. We do need you to have the following: Significant experience leading major infrastructure programmes or portfolios of work, ideally within the nuclear sector or other highly regulated industries Deep understanding of complex project and programme delivery, including governance, assurance and regulatory compliance Experience working within collaborative commercial arrangements, from tender formulation through contract management Strong working knowledge of UK HMG assurance and governance frameworks, including Cabinet Office and HM Treasury processes Familiarity with IPA (NISTA) expectations and recognised industry guidance such as APM project delivery standards Proven ability to lead and develop large, multi disciplinary teams and hold leaders to account Excellent stakeholder management skills, with the confidence to operate at Board, Executive and external partner level A leadership style that promotes the highest standards in programme management, risk, cost and schedule control, alongside ESG, nuclear safety, quality, wellbeing and security Professional project qualification (e.g. ChPP) or a clear commitment to achieving this Location of role : RG7 4PR , located between Reading and Basingstoke, with free onsite parking . Some reasons we think you'll love it here: AWE has wide range of benefits to suit you. These include: 9-day working fortnight - meaning you get every other Friday off work, in addition to 270 hours of annual leave. Market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your contributions). Family friendly policies: Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay. Opportunities for Professional Career Development including funding for annual membership of a relevant professional body. Employee Assistance Programme and Occupational Health Services. Life Assurance (4 x annual salary). Discounts - access to savings on a wide range of everyday spending. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring.The 'Working at AWE' page on our website is where you can find full details in the 'AWE Benefits Guide'. Next steps: Everyone who works at AWE brings unique skills and perspectives to the table. We recognise that great people don't always 'tick every box'. That's why we focus on your potential, your fit with our values, your transferable skills as well as your experience. Even if you don't meet every point above, but you feel that this role and AWE are a great fit for you, please go ahead and apply, we'd love to receive your application. Important things you need to know: We encourage you to apply promptly to avoid disappointment if applications are high and the role therefore closes. You will need to obtain and maintain the necessary security clearance for the role. This will be funded by AWE. The nature of our work does mean you need to be a British Citizen who has been resident in the UK for the past 5 years in order to apply for SC clearance and 10 years for DV. We want you to feel comfortable and able to shine during our recruitment process. Please let us know on your application form if you need any adjustments/accommodations during the process. Our interviews typically take place over Teams and for most roles are a 1 stage process.Our ambition is to create workplaces where we recognise and celebrate differences, encourage diverse contributions and our employees feel able to be themselves at work. We strive to create a genuine culture of openness and inclusion and encourage diverse applicants. Any inclusion information you provide will be stored in accordance with GDPR and kept separate from your application form and CV, and the information will not be shared with anyone involved in interviewing or making hiring decisions.Please note that you must be a British Citizen to apply for a role with us.If you're looking for a role with excitement, intrigue and something that really makes a difference then now is the time to join AWE. We are at the start of a once in a generation - possibly two generations - programme to design and produce a replacement warhead for the UK's continuous at sea deterrent. We will do this while continuing to deliver the Trident programme as well as managing ambitious state-of-the-art capital and construction projects - some of which have never been done before. Find out more on our .We don't want to lose you. You can: Introduce yourself to us using the link on the top right hand side of this page. Sign up to job alerts ; Create an account using the sign in link at the top of the page and select job alerts at the top of the page once you have signed in. Service Leavers, Veterans and Reservists We are an Armed Forces Covenant Gold Award Employer. Visit the to find out more. Early Careers To register your interest in our Apprentice, Graduate and undergraduate, please visit
International Institute for Environment and Development (IIED)
About Us IIED is an international policy and research organisation working to build a fairer, more sustainable world, in partnership with others across the globe. We stand up: challenging the systems and structures that perpetuate economic, social and environmental injustice acknowledging our own role in this. We speak out: calling out the big blockers that prevent progress for communities and working to amplify voices, redistribute power and strengthen rights. We innovate: developing, co-producing and supporting evidence-based ideas to drive progress towards a thriving world for all. We collaborate: building connections at local, national and international levels, to support diverse partners to tackle the climate, nature and inequality crises so that people and the planet can thrive. Come and be part of this exciting journey with us. We are now looking for a Head of Fundraising & Business Development to join us on a full-time, permanent basis, working 35 hours per week. The Benefits - Salary of £64,814 - £80,654 per annum - 25 days' annual leave per year, plus bank holidays and additional leave over Christmas - 7.5% employer pension contributions - Enhanced maternity, paternity, and adoption pay - Cycle-to-work scheme - Employee protection scheme (life, critical illness, income protection) This is a pivotal opportunity for a proven fundraising leader with significant experience in international NGOs or charities and a strong track record of securing income across multiple streams to join our global organisation. You will have the chance to utilise your fundraising expertise and leadership skills to close funding gaps and unlock new opportunities, making a lasting difference to our organisational sustainability and our international impact. What s more, this role offers both strategic influence and meaningful flexibility, allowing you to lead, develop others and grow long-term funding success, helping us to build a fairer, more sustainable world. So, if you re ready to lead ambitious fundraising that powers global change, read on and apply today. The Role As our Head of Fundraising & Business Development, you will lead efforts to secure and diversify funding, building a sustainable resource base to support our global mission. Leading the Fundraising and Business Development Team, you will drive the implementation of our resource mobilisation strategy, focusing on increasing non-ODA income and expanding flexible and programmatic funding. Working closely with colleagues across fundraising, finance, research and impact teams, you will help close funding gaps by developing strong donor relationships, negotiating funding agreements and shaping compelling funding propositions. Alongside collaborating with the Director of Fundraising and Communications and supporting engagement with the Board of Trustees, you will manage systems, data and internal processes that strengthen fundraising performance and ensure effective delivery. Additionally, you will: - Gather and share intelligence on trends within the funding landscape - Generate new fundraising ideas and opportunities with existing and new funders - Support teams to develop fundraising plans, donor scoping and funding bids - Analyse data to inform fundraising strategies and income generation - Design and manage internal fundraising support processes and systems - Oversee the team budget and support staff development and wellbeing About You To be considered as our Head of Fundraising & Business Development, you will need: - Significant experience leading fundraising functions in an international NGO or charity - A proven, impressive track record in fundraising - Experience in partnership and consortium development - Management experience with the ability to co-ordinate, support, motivate, energise and develop diverse teams - The ability to design and deliver income-generation strategies across multiple streams - A strong understanding of the evolving landscape of finance and resource mobilisation for sustainable development - A strong understanding of policy and research related to sustainable development at an international level, particularly related to Africa, Asia and/or Latin America - Strong influencing, negotiating, stakeholder engagement and diplomacy skills - A degree in a relevant discipline or equivalent work experience - The willingness and ability to travel internationally This role requires a Basic DBS check. IIED is a hybrid working organisation, and you are likely to be working from home most of the time. As such, you will need a suitable place to work and a reliable, fast internet connection. The closing date for this role is 5th April 2026. Other organisations may call this role Head of Fundraising, Head of Income Generation, Head of Partnerships and Fundraising, Head of Strategic Partnerships, Business Development Director, Head of Philanthropy and Partnerships, or Head of Grants and Partnerships. IIED is a Global organisation that serves the Global Majority. We are committed to equity of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in IIED s workforce, including members of minority groups and those with lived experience of the work we do. Even if you don't satisfy all the criteria, we still encourage you to apply, as we will offer training and development to upskill the right candidate for the role.
Mar 17, 2026
Full time
About Us IIED is an international policy and research organisation working to build a fairer, more sustainable world, in partnership with others across the globe. We stand up: challenging the systems and structures that perpetuate economic, social and environmental injustice acknowledging our own role in this. We speak out: calling out the big blockers that prevent progress for communities and working to amplify voices, redistribute power and strengthen rights. We innovate: developing, co-producing and supporting evidence-based ideas to drive progress towards a thriving world for all. We collaborate: building connections at local, national and international levels, to support diverse partners to tackle the climate, nature and inequality crises so that people and the planet can thrive. Come and be part of this exciting journey with us. We are now looking for a Head of Fundraising & Business Development to join us on a full-time, permanent basis, working 35 hours per week. The Benefits - Salary of £64,814 - £80,654 per annum - 25 days' annual leave per year, plus bank holidays and additional leave over Christmas - 7.5% employer pension contributions - Enhanced maternity, paternity, and adoption pay - Cycle-to-work scheme - Employee protection scheme (life, critical illness, income protection) This is a pivotal opportunity for a proven fundraising leader with significant experience in international NGOs or charities and a strong track record of securing income across multiple streams to join our global organisation. You will have the chance to utilise your fundraising expertise and leadership skills to close funding gaps and unlock new opportunities, making a lasting difference to our organisational sustainability and our international impact. What s more, this role offers both strategic influence and meaningful flexibility, allowing you to lead, develop others and grow long-term funding success, helping us to build a fairer, more sustainable world. So, if you re ready to lead ambitious fundraising that powers global change, read on and apply today. The Role As our Head of Fundraising & Business Development, you will lead efforts to secure and diversify funding, building a sustainable resource base to support our global mission. Leading the Fundraising and Business Development Team, you will drive the implementation of our resource mobilisation strategy, focusing on increasing non-ODA income and expanding flexible and programmatic funding. Working closely with colleagues across fundraising, finance, research and impact teams, you will help close funding gaps by developing strong donor relationships, negotiating funding agreements and shaping compelling funding propositions. Alongside collaborating with the Director of Fundraising and Communications and supporting engagement with the Board of Trustees, you will manage systems, data and internal processes that strengthen fundraising performance and ensure effective delivery. Additionally, you will: - Gather and share intelligence on trends within the funding landscape - Generate new fundraising ideas and opportunities with existing and new funders - Support teams to develop fundraising plans, donor scoping and funding bids - Analyse data to inform fundraising strategies and income generation - Design and manage internal fundraising support processes and systems - Oversee the team budget and support staff development and wellbeing About You To be considered as our Head of Fundraising & Business Development, you will need: - Significant experience leading fundraising functions in an international NGO or charity - A proven, impressive track record in fundraising - Experience in partnership and consortium development - Management experience with the ability to co-ordinate, support, motivate, energise and develop diverse teams - The ability to design and deliver income-generation strategies across multiple streams - A strong understanding of the evolving landscape of finance and resource mobilisation for sustainable development - A strong understanding of policy and research related to sustainable development at an international level, particularly related to Africa, Asia and/or Latin America - Strong influencing, negotiating, stakeholder engagement and diplomacy skills - A degree in a relevant discipline or equivalent work experience - The willingness and ability to travel internationally This role requires a Basic DBS check. IIED is a hybrid working organisation, and you are likely to be working from home most of the time. As such, you will need a suitable place to work and a reliable, fast internet connection. The closing date for this role is 5th April 2026. Other organisations may call this role Head of Fundraising, Head of Income Generation, Head of Partnerships and Fundraising, Head of Strategic Partnerships, Business Development Director, Head of Philanthropy and Partnerships, or Head of Grants and Partnerships. IIED is a Global organisation that serves the Global Majority. We are committed to equity of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in IIED s workforce, including members of minority groups and those with lived experience of the work we do. Even if you don't satisfy all the criteria, we still encourage you to apply, as we will offer training and development to upskill the right candidate for the role.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 17, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 17, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 17, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 17, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Your new company You'll be joining a forward-thinking organisation embarking on an exciting people development journey. With the launch of a brand new Talent Academy, this business is investing heavily in learning, growth, and capability-building across the business. This newly created role sits at the heart of that strategy, giving you the opportunity to influence, shape, and establish how Learning & Development will drive business performance for years to come.You'll work closely with a supportive Head of People, enthusiastic managers, and leaders who are passionate about raising capability, improving performance, and nurturing future talent. Your new role As the Learning Lead, you will play a key role in building engaging, practical and impactful learning experiences across the organisation. Your responsibilities will include: Leadership Development Programme Coordination Coordinating the delivery of our new Leadership Development Programme for all people managers. Sessions will be delivered virtually via teams; your role will focus on scheduling, communication, engagement, and ensuring smooth programme rollout-no direct facilitation required at this stage. Designing a New Sales Induction Programme Partnering with our brilliant sales managers to create a structured induction pathway for sales staff. This will cover communication and sales techniques, systems training, and a customer-centric mindset. You'll take the lead in shaping an induction programme the whole organisation can be proud of. Exploring Digital Learning Solutions Leading the exploration of cost-effective digital learning platforms and tools (within a modest budget). Supporting the setup, administration and ongoing improvement of these platforms to modernise how we deliver learning. Plus Helping shape the Talent Academy from the ground up. Providing insight, ideas and creativity to build a high-impact L&D offering that evolves as the business grows. This is a hand-on, varied and highly rewarding role for someone who loves building L&D from the ground up and wants to make a visible difference. What you'll need to succeed Experience in Learning & Development, with strong design and planning capability. Confidence working with stakeholders at all levels, particularly managers and team leaders. Knowledge of blended learning methods and digital learning tools. Strong organisational skills, with the ability to plan, coordinate and deliver multiple projects. A proactive, solutions-focused mindset and genuine passion for building learning that improves performance. Experience within sales, commercial, or customer-focused environments. Experience building induction programmes or leadership development content. What you'll get in return The chance to step into a newly created role and truly shape it as your own. The opportunity to build and influence the design of a brand new Talent Academy. Annual salary of £38,000 4 Days on site, Fridays from home with an early finish. A supportive, person-focused environment where your ideas will be heard and valued. Visibility, impact, and the ability to contribute meaningfully to business performance through learning. The satisfaction of building learning programmes that will support hundreds of employees now and in the future. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Mar 17, 2026
Full time
Your new company You'll be joining a forward-thinking organisation embarking on an exciting people development journey. With the launch of a brand new Talent Academy, this business is investing heavily in learning, growth, and capability-building across the business. This newly created role sits at the heart of that strategy, giving you the opportunity to influence, shape, and establish how Learning & Development will drive business performance for years to come.You'll work closely with a supportive Head of People, enthusiastic managers, and leaders who are passionate about raising capability, improving performance, and nurturing future talent. Your new role As the Learning Lead, you will play a key role in building engaging, practical and impactful learning experiences across the organisation. Your responsibilities will include: Leadership Development Programme Coordination Coordinating the delivery of our new Leadership Development Programme for all people managers. Sessions will be delivered virtually via teams; your role will focus on scheduling, communication, engagement, and ensuring smooth programme rollout-no direct facilitation required at this stage. Designing a New Sales Induction Programme Partnering with our brilliant sales managers to create a structured induction pathway for sales staff. This will cover communication and sales techniques, systems training, and a customer-centric mindset. You'll take the lead in shaping an induction programme the whole organisation can be proud of. Exploring Digital Learning Solutions Leading the exploration of cost-effective digital learning platforms and tools (within a modest budget). Supporting the setup, administration and ongoing improvement of these platforms to modernise how we deliver learning. Plus Helping shape the Talent Academy from the ground up. Providing insight, ideas and creativity to build a high-impact L&D offering that evolves as the business grows. This is a hand-on, varied and highly rewarding role for someone who loves building L&D from the ground up and wants to make a visible difference. What you'll need to succeed Experience in Learning & Development, with strong design and planning capability. Confidence working with stakeholders at all levels, particularly managers and team leaders. Knowledge of blended learning methods and digital learning tools. Strong organisational skills, with the ability to plan, coordinate and deliver multiple projects. A proactive, solutions-focused mindset and genuine passion for building learning that improves performance. Experience within sales, commercial, or customer-focused environments. Experience building induction programmes or leadership development content. What you'll get in return The chance to step into a newly created role and truly shape it as your own. The opportunity to build and influence the design of a brand new Talent Academy. Annual salary of £38,000 4 Days on site, Fridays from home with an early finish. A supportive, person-focused environment where your ideas will be heard and valued. Visibility, impact, and the ability to contribute meaningfully to business performance through learning. The satisfaction of building learning programmes that will support hundreds of employees now and in the future. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 17, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
