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head of customer engagement and adoption strategy
Thales
UK Product Line Manager
Thales City, Glasgow
Location: Glasgow, United Kingdom Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. Senior Product Line Manager - Land Vehicles Location: Glasgow, UK (with some UK and international travel) Function: Strategy & Marketing Reports to: Head of Strategy, Product Management & Marketing Help Shape the Future of Product Management at Thales As Thales Optronics & Missile Electronics (OME) continues its transition from a project-focused organisation to a product-led business, we are looking for an experienced Senior Product Line Manager to lead our Land Vehicles portfolio. This is a highly influential role for a seasoned Product Management professional who can bring deep expertise, strategic thinking and product leadership into a complex defence environment. You will play a key role in shaping product strategy, driving growth, embedding product management best practice and mentoring the next generation of Product Line Managers. Working across the UK and international teams, you will collaborate with customers, stakeholders and cross-functional teams to ensure our products meet evolving market needs and deliver long-term business success. About the Role As the lead for the Land Vehicles Product Line, you will define and deliver the strategy, growth and performance of a portfolio of advanced electro-optical products and systems. You will identify growth opportunities, support capture and bid activities, develop product roadmaps and business cases, and ensure our products remain aligned with customer requirements and market demands. This role requires an experienced communicator and influencer who can build strong relationships across customers, engineering, programmes, sales, business development and leadership teams, while helping to drive a product-led culture across the organisation. Key Responsibilities Define and execute the Land Vehicles product line strategy, driving business performance, growth and the adoption of product-led thinking across the organisation. Shape product roadmaps, investment cases and long-term plans using customer, market and competitor insights. Build strong relationships with customers and stakeholders, identifying growth opportunities and supporting business development and capture activities. Lead the management of the product portfolio throughout its lifecycle, including market positioning, pricing, forecasting and innovation. Collaborate across Engineering, Programmes, Finance, Commercial, Supply Chain, Sales and Business Development to deliver product objectives. Work closely with international colleagues to align product strategies and maximise opportunities across the wider business. Mentor and support Product Line Managers, helping to strengthen product management capability and best practice. Influence and engage a broad range of stakeholders, effectively balancing priorities, driving alignment and constructively challenging where needed. What We're Looking For Proven experience in Product Management or Product Line Management, ideally within the defence sector or a similarly complex, high-technology environment. Strong understanding of market analysis, product strategy, roadmapping and lifecycle management, with a track record of delivering business growth. Knowledge of Land Systems, Defence Electronics, Electro-Optics or related technologies, with an appreciation of customer and operational needs. Experience influencing senior stakeholders and driving outcomes within complex, matrixed and multinational organisations. Ability to balance customer requirements, commercial objectives and technical considerations to make effective business decisions. Experience supporting organisational change, ideally helping businesses adopt a more product-led approach. Strong leadership and coaching capability, with experience mentoring and developing Product Managers or cross-functional teams. Excellent communication, relationship-building and stakeholder management skills, with the ability to engage credibly with customers, senior leaders and technical specialists. Commercially minded, strategic and proactive, with the confidence to challenge priorities and manage competing demands. Highly organised, collaborative and self-motivated, with a passion for innovation, continuous improvement and delivering customer value. Degree qualified in Engineering, Business or a related discipline, or equivalent professional experience. Product Management certifications would be beneficial. This role is based in Glasgow, and regular on-site presence will be required to support effective stakeholder engagement, team leadership and business collaboration. Security Clearance Requirement: Due to the nature of the work that we do at Thales, many of our roles are subject to security restrictions. This role requires Security Clearance (SC). It would be advantageous if currently held, however, if not currently held, it is a requirement that the successful applicant undergo, achieve, and maintain SC Clearance prior to commencing employment. To be eligible for full SC, you generally need to have resided in the UK for the last 5 years. In some circumstances, a minimum of 3 years' residence in the UK over the last 5 years may be accepted, with additional overseas checks. Please visit the UKSV website for further guidance: . At Thales, we ensure equal opportunities, pay and working conditions for all. The benefits we offer include private medical insurance, buying or selling annual leave, cycle to work schemes, employee discounts, paid volunteering day, stocks and shares, annual bonus and much more depending on the role. Read more about our benefits here. We are committed to creating a workplace where everyone feels valued for who they are and the unique strengths they bring. Discover more about our programmes, employee networks, wellbeing policies, and inclusive features here. If this role isn't quite right for you, we encourage you to join our talent community where your details will be shared with our recruitment teams for other potential opportunities. Join the Talent Community here. Join Thales in the UK - Innovate with us and shape the future!
Oct 22, 2026
Full time
Location: Glasgow, United Kingdom Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. Senior Product Line Manager - Land Vehicles Location: Glasgow, UK (with some UK and international travel) Function: Strategy & Marketing Reports to: Head of Strategy, Product Management & Marketing Help Shape the Future of Product Management at Thales As Thales Optronics & Missile Electronics (OME) continues its transition from a project-focused organisation to a product-led business, we are looking for an experienced Senior Product Line Manager to lead our Land Vehicles portfolio. This is a highly influential role for a seasoned Product Management professional who can bring deep expertise, strategic thinking and product leadership into a complex defence environment. You will play a key role in shaping product strategy, driving growth, embedding product management best practice and mentoring the next generation of Product Line Managers. Working across the UK and international teams, you will collaborate with customers, stakeholders and cross-functional teams to ensure our products meet evolving market needs and deliver long-term business success. About the Role As the lead for the Land Vehicles Product Line, you will define and deliver the strategy, growth and performance of a portfolio of advanced electro-optical products and systems. You will identify growth opportunities, support capture and bid activities, develop product roadmaps and business cases, and ensure our products remain aligned with customer requirements and market demands. This role requires an experienced communicator and influencer who can build strong relationships across customers, engineering, programmes, sales, business development and leadership teams, while helping to drive a product-led culture across the organisation. Key Responsibilities Define and execute the Land Vehicles product line strategy, driving business performance, growth and the adoption of product-led thinking across the organisation. Shape product roadmaps, investment cases and long-term plans using customer, market and competitor insights. Build strong relationships with customers and stakeholders, identifying growth opportunities and supporting business development and capture activities. Lead the management of the product portfolio throughout its lifecycle, including market positioning, pricing, forecasting and innovation. Collaborate across Engineering, Programmes, Finance, Commercial, Supply Chain, Sales and Business Development to deliver product objectives. Work closely with international colleagues to align product strategies and maximise opportunities across the wider business. Mentor and support Product Line Managers, helping to strengthen product management capability and best practice. Influence and engage a broad range of stakeholders, effectively balancing priorities, driving alignment and constructively challenging where needed. What We're Looking For Proven experience in Product Management or Product Line Management, ideally within the defence sector or a similarly complex, high-technology environment. Strong understanding of market analysis, product strategy, roadmapping and lifecycle management, with a track record of delivering business growth. Knowledge of Land Systems, Defence Electronics, Electro-Optics or related technologies, with an appreciation of customer and operational needs. Experience influencing senior stakeholders and driving outcomes within complex, matrixed and multinational organisations. Ability to balance customer requirements, commercial objectives and technical considerations to make effective business decisions. Experience supporting organisational change, ideally helping businesses adopt a more product-led approach. Strong leadership and coaching capability, with experience mentoring and developing Product Managers or cross-functional teams. Excellent communication, relationship-building and stakeholder management skills, with the ability to engage credibly with customers, senior leaders and technical specialists. Commercially minded, strategic and proactive, with the confidence to challenge priorities and manage competing demands. Highly organised, collaborative and self-motivated, with a passion for innovation, continuous improvement and delivering customer value. Degree qualified in Engineering, Business or a related discipline, or equivalent professional experience. Product Management certifications would be beneficial. This role is based in Glasgow, and regular on-site presence will be required to support effective stakeholder engagement, team leadership and business collaboration. Security Clearance Requirement: Due to the nature of the work that we do at Thales, many of our roles are subject to security restrictions. This role requires Security Clearance (SC). It would be advantageous if currently held, however, if not currently held, it is a requirement that the successful applicant undergo, achieve, and maintain SC Clearance prior to commencing employment. To be eligible for full SC, you generally need to have resided in the UK for the last 5 years. In some circumstances, a minimum of 3 years' residence in the UK over the last 5 years may be accepted, with additional overseas checks. Please visit the UKSV website for further guidance: . At Thales, we ensure equal opportunities, pay and working conditions for all. The benefits we offer include private medical insurance, buying or selling annual leave, cycle to work schemes, employee discounts, paid volunteering day, stocks and shares, annual bonus and much more depending on the role. Read more about our benefits here. We are committed to creating a workplace where everyone feels valued for who they are and the unique strengths they bring. Discover more about our programmes, employee networks, wellbeing policies, and inclusive features here. If this role isn't quite right for you, we encourage you to join our talent community where your details will be shared with our recruitment teams for other potential opportunities. Join the Talent Community here. Join Thales in the UK - Innovate with us and shape the future!
Capital One UK
Staff Software Engineer - Machine Learning
Capital One UK Islington, London
White Collar Factory (95009), United Kingdom, London, London Staff Software Engineer - Machine Learning About this role We're on a mission to transform the way we use data and AI to service our customers and drive efficiency across the business. Do you love shaping the technical landscape and driving innovation across the organisation? Are you passionate about solving complex ML and AI challenges and supporting multiple teams toward a shared technical vision? At Capital One, you'll be part of a community of technical leaders who drive engineering excellence, foster innovation, and deliver impactful ML/AI and Gen AI solutions that meet real customer needs. What You'll Do Own and drive the ML/AI technical strategy for UK use cases, spanning multiple teams and influencing the overall technical direction for AI adoption Lead and coordinate ML engineering efforts across multiple teams, ensuring alignment with broader business objectives, enterprise platform capabilities, and technology strategy Provide technical consultancy to teams delivering AI use cases, guiding architectural decisions, solution design, and effective use of enterprise ML/AI platforms and capabilities Proactively identify emerging ML/AI patterns, define and evangelise best practices, and establish reusable approaches that enhance delivery of AI use cases across the business Drive MLOps standards and practices across teams, including CI/CD for models, automated testing, monitoring, and deployment pipelines Collaborate with enterprise platform and data science teams, contributing to platform capabilities where appropriate and partnering on use case delivery Build and maintain strong relationships with key stakeholders, including senior leadership, product owners, data science teams, and enterprise platform partners Represent Capital One in external ML/AI technical forums, contributing to industry discussions Develop and advocate for strategies to proactively manage technical debt across ML/AI systems Actively mentor and develop engineers, fostering a culture of continuous learning What we're looking for Deep expertise in Python and ML engineering Deep expertise in ML/AI systems design, MLOps, and cloud-native architectures Track record of leading ML/AI technical initiatives across multiple teams Strong experience with cloud platforms (AWS, Azure, GCP) Experience with ML frameworks (PyTorch, TensorFlow, scikit-learn) and Gen AI/Agentic frameworks (LangGraph, LangChain, VectorDBs, RAG) Understanding of responsible AI practices, including guardrails, hallucination mitigation, and output quality management for AI systems Experience designing and scaling low-latency, customer-facing ML/AI architectures Proven experience setting a multi-team ML/AI technical vision and strategy Strong track record of technical leadership and influence without authority Experience driving ML engineering standards and best practices across organisations Deep understanding of the full ML/AI development lifecycle, including model serving, data pipelines, and Gen AI systems Experience leveraging enterprise platforms to deliver business use cases at scale Experience of steering Communities of Practice or technical forums Strong business acumen and ability to translate ML/AI concepts for various audiences Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our office and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Oct 21, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Staff Software Engineer - Machine Learning About this role We're on a mission to transform the way we use data and AI to service our customers and drive efficiency across the business. Do you love shaping the technical landscape and driving innovation across the organisation? Are you passionate about solving complex ML and AI challenges and supporting multiple teams toward a shared technical vision? At Capital One, you'll be part of a community of technical leaders who drive engineering excellence, foster innovation, and deliver impactful ML/AI and Gen AI solutions that meet real customer needs. What You'll Do Own and drive the ML/AI technical strategy for UK use cases, spanning multiple teams and influencing the overall technical direction for AI adoption Lead and coordinate ML engineering efforts across multiple teams, ensuring alignment with broader business objectives, enterprise platform capabilities, and technology strategy Provide technical consultancy to teams delivering AI use cases, guiding architectural decisions, solution design, and effective use of enterprise ML/AI platforms and capabilities Proactively identify emerging ML/AI patterns, define and evangelise best practices, and establish reusable approaches that enhance delivery of AI use cases across the business Drive MLOps standards and practices across teams, including CI/CD for models, automated testing, monitoring, and deployment pipelines Collaborate with enterprise platform and data science teams, contributing to platform capabilities where appropriate and partnering on use case delivery Build and maintain strong relationships with key stakeholders, including senior leadership, product owners, data science teams, and enterprise platform partners Represent Capital One in external ML/AI technical forums, contributing to industry discussions Develop and advocate for strategies to proactively manage technical debt across ML/AI systems Actively mentor and develop engineers, fostering a culture of continuous learning What we're looking for Deep expertise in Python and ML engineering Deep expertise in ML/AI systems design, MLOps, and cloud-native architectures Track record of leading ML/AI technical initiatives across multiple teams Strong experience with cloud platforms (AWS, Azure, GCP) Experience with ML frameworks (PyTorch, TensorFlow, scikit-learn) and Gen AI/Agentic frameworks (LangGraph, LangChain, VectorDBs, RAG) Understanding of responsible AI practices, including guardrails, hallucination mitigation, and output quality management for AI systems Experience designing and scaling low-latency, customer-facing ML/AI architectures Proven experience setting a multi-team ML/AI technical vision and strategy Strong track record of technical leadership and influence without authority Experience driving ML engineering standards and best practices across organisations Deep understanding of the full ML/AI development lifecycle, including model serving, data pipelines, and Gen AI systems Experience leveraging enterprise platforms to deliver business use cases at scale Experience of steering Communities of Practice or technical forums Strong business acumen and ability to translate ML/AI concepts for various audiences Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our office and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Saab UK
Head of Systems Engineering
Saab UK Bedford, Bedfordshire
Introduction Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 600 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training. The Role: This role is part of our BlueBear Business Unit. To act as the primary authority and strategic leader for the Systems Engineering discipline. You will be responsible for defining the technical vision, governance, and methodologies used to design, integrate, and verify complex aerospace and defence solutions. The role ensures that all engineering activities align with Lifecycle Management (LCM) processes and meet the evolving needs of customers like the UK MoD and international partners. Key Responsibilities: Strategic Leadership: Set the technical direction for the systems engineering department, promoting "Systems Thinking" and agile methodologies to improve project execution and system architecting. Engineering Governance : Act as the focal point for Systems Engineering Governance, overseeing Lifecycle Management (LCM) activities including bids, design reviews (SRR, PDR, CDR), and audits. Capability Development: Drive the continuous improvement of departmental capabilities, including the implementation of Model-Based Systems Engineering (MBSE) and digital transformation initiatives. Technical Authority: Serve as the senior escalation point for complex technical issues, resolving architectural conflicts and ensuring the mitigation of emergent behaviours at a "System of Systems" level. Departmental Management : Lead and mentor a team of Systems Engineers and Subject Matter Experts (SMEs), managing resource allocation, recruitment, and succession planning. V&V Strategy: Oversee the creation and enactment of robust Verification, Validation, and Qualification (IVVQ) strategies to ensure solutions meet all safety, security, and performance requirements. Stakeholder Engagement: Build and maintain high-level relationships with internal IPT leads and external stakeholders (customers/suppliers) to elicit requirements and influence technical roadmaps. Process Standards: Ensure all activities adhere to industry standards (e.g., INCOSE, ISO 15288) and internal quality, safety, and airworthiness policies. Skills and Experience: Essential Skills: Leadership : Significant experience leading multi-disciplinary engineering teams (typically 10+ staff) in a high-complexity defence or aerospace environment. Systems Expertise: Deep knowledge of the full systems engineering lifecycle, including requirements elicitation, architectural design, and complex systems integration. Communication: Exceptional interpersonal skills with the ability to influence senior stakeholders and act as a change agent for engineering excellence. Business Acumen: Experience managing engineering budgets, work package estimation, and identifying technical risks/opportunities within bids. Desirable Skills: Degree in Systems Engineering, Aerospace, Mathematics, or a related scientific discipline (Masters or PhD preferred). Chartered Engineer (CEng) status and membership in professional bodies like INCOSE. Methodologies: Proven experience with MBSE tools and "Design for Excellence" (DfX) concepts. Ability to obtain and maintain UK Security Clearance to SC or DV level. Saab UK Company Benefits: 30 days annual leave Workplace pension scheme with 8% company contribution Private medical insurance Group income protection scheme Death in service insurance Up to 5% share matching scheme Company enhanced Maternity/Adoption & Paternity leave. + Much more The above is not an exhaustive list of duties. You will be expected to perform different tasks as necessitated by your evolving role within the company and the overall business objectives of the company. By submitting an application to Saab UK you consent to undertaking workforce screening activities that may include but are not limited to: Baseline Personnel Security checks, National Security Vetting, reference checks, verification of working rights and in all circumstances preferred candidates will be placed through a security interview.
Oct 08, 2026
Full time
Introduction Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 600 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training. The Role: This role is part of our BlueBear Business Unit. To act as the primary authority and strategic leader for the Systems Engineering discipline. You will be responsible for defining the technical vision, governance, and methodologies used to design, integrate, and verify complex aerospace and defence solutions. The role ensures that all engineering activities align with Lifecycle Management (LCM) processes and meet the evolving needs of customers like the UK MoD and international partners. Key Responsibilities: Strategic Leadership: Set the technical direction for the systems engineering department, promoting "Systems Thinking" and agile methodologies to improve project execution and system architecting. Engineering Governance : Act as the focal point for Systems Engineering Governance, overseeing Lifecycle Management (LCM) activities including bids, design reviews (SRR, PDR, CDR), and audits. Capability Development: Drive the continuous improvement of departmental capabilities, including the implementation of Model-Based Systems Engineering (MBSE) and digital transformation initiatives. Technical Authority: Serve as the senior escalation point for complex technical issues, resolving architectural conflicts and ensuring the mitigation of emergent behaviours at a "System of Systems" level. Departmental Management : Lead and mentor a team of Systems Engineers and Subject Matter Experts (SMEs), managing resource allocation, recruitment, and succession planning. V&V Strategy: Oversee the creation and enactment of robust Verification, Validation, and Qualification (IVVQ) strategies to ensure solutions meet all safety, security, and performance requirements. Stakeholder Engagement: Build and maintain high-level relationships with internal IPT leads and external stakeholders (customers/suppliers) to elicit requirements and influence technical roadmaps. Process Standards: Ensure all activities adhere to industry standards (e.g., INCOSE, ISO 15288) and internal quality, safety, and airworthiness policies. Skills and Experience: Essential Skills: Leadership : Significant experience leading multi-disciplinary engineering teams (typically 10+ staff) in a high-complexity defence or aerospace environment. Systems Expertise: Deep knowledge of the full systems engineering lifecycle, including requirements elicitation, architectural design, and complex systems integration. Communication: Exceptional interpersonal skills with the ability to influence senior stakeholders and act as a change agent for engineering excellence. Business Acumen: Experience managing engineering budgets, work package estimation, and identifying technical risks/opportunities within bids. Desirable Skills: Degree in Systems Engineering, Aerospace, Mathematics, or a related scientific discipline (Masters or PhD preferred). Chartered Engineer (CEng) status and membership in professional bodies like INCOSE. Methodologies: Proven experience with MBSE tools and "Design for Excellence" (DfX) concepts. Ability to obtain and maintain UK Security Clearance to SC or DV level. Saab UK Company Benefits: 30 days annual leave Workplace pension scheme with 8% company contribution Private medical insurance Group income protection scheme Death in service insurance Up to 5% share matching scheme Company enhanced Maternity/Adoption & Paternity leave. + Much more The above is not an exhaustive list of duties. You will be expected to perform different tasks as necessitated by your evolving role within the company and the overall business objectives of the company. By submitting an application to Saab UK you consent to undertaking workforce screening activities that may include but are not limited to: Baseline Personnel Security checks, National Security Vetting, reference checks, verification of working rights and in all circumstances preferred candidates will be placed through a security interview.
Brand Recruitment
Head of CRM and Digital
Brand Recruitment Colchester, Essex
This specialist distribution business has experienced astronomical growth over recent years and have gone from strength to strength with revenue doubling in a couple of years. Strong customer relationships, excellent service and a team who know their market inside out have helped drive that success. With further opportunities opening up, they are investing in the technology, insight and customer engagement needed to keep that momentum going. The Role - Head of CRM and Digital You'll lead the development of CRM and customer engagement, turning data into practical programmes that encourage repeat purchasing, strengthen retention and increase customer value. There's plenty to build here and the opportunity to see your ideas make a tangible commercial difference. Working alongside the Marketing Manager and Sales Leadership you'll bring expertise in segmentation, automation, analytics and customer journeys. You'll complement an experienced team with deep market knowledge while taking ownership of the CRM marketing strategy and its delivery. This is a hands-on leadership role with scope to develop the function and build a small team as the business continues to grow. Key Responsibilities - Head of CRM and Digital Own the CRM marketing strategy and roadmap, aligning activity with the business's commercial priorities. Lead the development of marketing requirements within HubSpot, including segmentation, campaign structures, customer journeys and automation. Work with sales leadership and implementation partners to improve customer visibility, data quality and use of the platform. Develop targeted programmes covering onboarding, retention, cross-selling and customer reactivation. Use customer insight and purchasing behaviour to identify opportunities for repeat business and increased share of wallet. Work alongside the Marketing Manager to create relevant communications for established customers and emerging audiences. Represent CRM and customer engagement requirements within the website redevelopment project. Improve digital customer journeys and encourage greater adoption of online ordering. Establish reporting that connects customer engagement activity with meaningful commercial outcomes. Assess where AI, automation and digital tools can add value. Shape the future development of the function, including team structure and skills. About You - Head of CRM and Digital You'll bring experience in CRM, lifecycle marketing or customer engagement within a B2B environment. You'll understand how to turn customer data into relevant communications and measurable growth, with the confidence to set the direction and get involved in delivery. You'll also bring: Strong working knowledge of HubSpot or a comparable CRM and marketing automation platform. Experience developing segmentation, automated journeys and targeted customer campaigns. A track record of improving retention, repeat purchasing or customer value. Experience contributing to CRM implementations, website projects or wider digital change. The analytical ability to spot opportunities and translate them into practical action. Strong commercial judgement and a pragmatic approach to getting things moving. Confidence collaborating with experienced colleagues across sales and marketing. The ambition to build a function and develop a small team. This is an opportunity to take ownership of an important new capability within a business that has already achieved exceptional growth. You'll have established expertise around you and plenty of room to make your own contribution to what comes next. Due to the busy and booming environment at present, ideally candidates should be able to work five days a week on site in Colchester.
Oct 08, 2026
Full time
This specialist distribution business has experienced astronomical growth over recent years and have gone from strength to strength with revenue doubling in a couple of years. Strong customer relationships, excellent service and a team who know their market inside out have helped drive that success. With further opportunities opening up, they are investing in the technology, insight and customer engagement needed to keep that momentum going. The Role - Head of CRM and Digital You'll lead the development of CRM and customer engagement, turning data into practical programmes that encourage repeat purchasing, strengthen retention and increase customer value. There's plenty to build here and the opportunity to see your ideas make a tangible commercial difference. Working alongside the Marketing Manager and Sales Leadership you'll bring expertise in segmentation, automation, analytics and customer journeys. You'll complement an experienced team with deep market knowledge while taking ownership of the CRM marketing strategy and its delivery. This is a hands-on leadership role with scope to develop the function and build a small team as the business continues to grow. Key Responsibilities - Head of CRM and Digital Own the CRM marketing strategy and roadmap, aligning activity with the business's commercial priorities. Lead the development of marketing requirements within HubSpot, including segmentation, campaign structures, customer journeys and automation. Work with sales leadership and implementation partners to improve customer visibility, data quality and use of the platform. Develop targeted programmes covering onboarding, retention, cross-selling and customer reactivation. Use customer insight and purchasing behaviour to identify opportunities for repeat business and increased share of wallet. Work alongside the Marketing Manager to create relevant communications for established customers and emerging audiences. Represent CRM and customer engagement requirements within the website redevelopment project. Improve digital customer journeys and encourage greater adoption of online ordering. Establish reporting that connects customer engagement activity with meaningful commercial outcomes. Assess where AI, automation and digital tools can add value. Shape the future development of the function, including team structure and skills. About You - Head of CRM and Digital You'll bring experience in CRM, lifecycle marketing or customer engagement within a B2B environment. You'll understand how to turn customer data into relevant communications and measurable growth, with the confidence to set the direction and get involved in delivery. You'll also bring: Strong working knowledge of HubSpot or a comparable CRM and marketing automation platform. Experience developing segmentation, automated journeys and targeted customer campaigns. A track record of improving retention, repeat purchasing or customer value. Experience contributing to CRM implementations, website projects or wider digital change. The analytical ability to spot opportunities and translate them into practical action. Strong commercial judgement and a pragmatic approach to getting things moving. Confidence collaborating with experienced colleagues across sales and marketing. The ambition to build a function and develop a small team. This is an opportunity to take ownership of an important new capability within a business that has already achieved exceptional growth. You'll have established expertise around you and plenty of room to make your own contribution to what comes next. Due to the busy and booming environment at present, ideally candidates should be able to work five days a week on site in Colchester.
Quest Search and Selection Ltd
Information Technology Business Partner
Quest Search and Selection Ltd Guildford, Surrey
Quest Search and Selection is currently hiring Information Technology Business Partner. This role acts as a strategic interface between the business and the IT function. They champion IT within the business by translating business requirements into clear IT solutions, from scoping change initiatives through to successful delivery. This company is a leading international logistics operator, delivering customers and freight services globally. Responsibilities of this Information Technology Business Partner - Develop and maintain strong relationships with key stakeholders, acting as the primary interface between IT and the business Understand and translate both tactical and strategic business requirements into value-driven IT initiatives Translate operational business needs into clear technology solutions, ensuring IT initiatives are aligned with strategic objectives and deliver measurable value. Monitor project delivery, risks and performance, providing regular updates to stakeholders while driving continuous improvement across systems, processes and user adoption Lead demand management and prioritisation, balancing BAU and transformation activity across the business Drive delivery of change initiatives (e.g. CRM transformation), working closely with internal teams and third-party suppliers, and providing regular Steering Committee updates Open to working with different partners in head office such as Marketing, Finance, Commercial , HR etc (you will have key ownership of 1-2 areas). Own and influence senior stakeholder relationships, aligning IT priorities with business objectives Represent IT in meetings and forums, ensuring alignment between business needs and IT capabilities To be successful in this Information Technology Business Partner - Ideally having experience as an IT Business Partner / Business Relationship Manager or IT Business Analyst with strong stakeholder engagement This isn't so much a technical role but a business and stakeholder role & championing Tech/IT as part of their on-going strategy. Experience in Project Management, Experience of managing & working with 3rd party tech partner Demonstrates a track record of driving innovation and continuous process improvement initiatives Proven ability to deliver projects successfully, achieving tangible business change outcomes and benefits realisation Takes a forward-thinking, proactive approach, anticipating challenges and acting ahead Benefits of this Information Technology Business Partner - Hybrid working 3 days in office Annual bonus potential (based on the Company's financial performance) 28 days per annum + bank holidays Private Medical & Dental Insurance Great central location 5% company pension contribution This is a great opportunity, if you have the right skill for Information Technology Business Partner on the description above, please apply by sending your CV today! We request that candidates send their CV as a Microsoft Word document where possible. Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.
Oct 04, 2026
Full time
Quest Search and Selection is currently hiring Information Technology Business Partner. This role acts as a strategic interface between the business and the IT function. They champion IT within the business by translating business requirements into clear IT solutions, from scoping change initiatives through to successful delivery. This company is a leading international logistics operator, delivering customers and freight services globally. Responsibilities of this Information Technology Business Partner - Develop and maintain strong relationships with key stakeholders, acting as the primary interface between IT and the business Understand and translate both tactical and strategic business requirements into value-driven IT initiatives Translate operational business needs into clear technology solutions, ensuring IT initiatives are aligned with strategic objectives and deliver measurable value. Monitor project delivery, risks and performance, providing regular updates to stakeholders while driving continuous improvement across systems, processes and user adoption Lead demand management and prioritisation, balancing BAU and transformation activity across the business Drive delivery of change initiatives (e.g. CRM transformation), working closely with internal teams and third-party suppliers, and providing regular Steering Committee updates Open to working with different partners in head office such as Marketing, Finance, Commercial , HR etc (you will have key ownership of 1-2 areas). Own and influence senior stakeholder relationships, aligning IT priorities with business objectives Represent IT in meetings and forums, ensuring alignment between business needs and IT capabilities To be successful in this Information Technology Business Partner - Ideally having experience as an IT Business Partner / Business Relationship Manager or IT Business Analyst with strong stakeholder engagement This isn't so much a technical role but a business and stakeholder role & championing Tech/IT as part of their on-going strategy. Experience in Project Management, Experience of managing & working with 3rd party tech partner Demonstrates a track record of driving innovation and continuous process improvement initiatives Proven ability to deliver projects successfully, achieving tangible business change outcomes and benefits realisation Takes a forward-thinking, proactive approach, anticipating challenges and acting ahead Benefits of this Information Technology Business Partner - Hybrid working 3 days in office Annual bonus potential (based on the Company's financial performance) 28 days per annum + bank holidays Private Medical & Dental Insurance Great central location 5% company pension contribution This is a great opportunity, if you have the right skill for Information Technology Business Partner on the description above, please apply by sending your CV today! We request that candidates send their CV as a Microsoft Word document where possible. Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.

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