Role overview: Account Executive York Currys, York Permanent Full Time 30-39 hours per week, with flexibility to work additional hours £13.32 per hour (London stores will get an additional £0.45 per hour), plus an average bonus per hour of £1.77 At Currys we're united by one passion: to help everyone enjoy amazing technology. As the UK's best-known retailer of tech, we're proud of the service our customers receive - and it's all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing. Our Account Executives have the skills and ideas that make the magic happen for our business to business (B2B) operation. Their mission is to connect our business customers with the right tech to meet their business needs, creating an unforgettable experience in the process that keeps them coming back. You'll be proactive in finding opportunities and be quick to adapt in an ever-changing industry. Every decision you make will keep our business customers at the heart of it. Role overview: As part of this role, you'll be responsible for: Making every customer interaction memorable. Asking the right questions to match business customers with products. Building and maintaining a network of local business owners. Growing new business relationships and developing accounts. Contributing towards the overall sales performance of the store. Being aware of local competitor activities and suggesting ways to stay ahead. Our Account Executives all possess the same passion for doing great work. Supporting local companies and business owners is their goal, and they are focused on unlocking the potential in every customer interaction to put the right technology within everyone's reach. You will need: Experience working with customers either in a retail or B2B environment (or both!). The drive to achieve targets and exceed customer expectations. An eagerness to learn about the latest technology. To be confident working in a team. We know our people are the secret to our success. That's why we're always looking for ways to reward great work. Alongside 30 days of annual leave (including bank holiday entitlement) and a competitive pension scheme (for permanent colleagues), you'll find a host of benefits designed to work for you. They include: Monthly performance-related bonus. Product discounts on the latest tech. A range of wellbeing initiatives. Why join us: Join our Business Sales team and we'll be with you every step of the way, helping you make this role your own and develop the career you want. We'll give you the chance to learn new skills, try out different opportunities and work with teams across the business to help you progress quickly. Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we're in a position to make a real impact on people and the planet. Every voice has a space at our table and we're committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email and we'll do our best to help.
Mar 03, 2026
Full time
Role overview: Account Executive York Currys, York Permanent Full Time 30-39 hours per week, with flexibility to work additional hours £13.32 per hour (London stores will get an additional £0.45 per hour), plus an average bonus per hour of £1.77 At Currys we're united by one passion: to help everyone enjoy amazing technology. As the UK's best-known retailer of tech, we're proud of the service our customers receive - and it's all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing. Our Account Executives have the skills and ideas that make the magic happen for our business to business (B2B) operation. Their mission is to connect our business customers with the right tech to meet their business needs, creating an unforgettable experience in the process that keeps them coming back. You'll be proactive in finding opportunities and be quick to adapt in an ever-changing industry. Every decision you make will keep our business customers at the heart of it. Role overview: As part of this role, you'll be responsible for: Making every customer interaction memorable. Asking the right questions to match business customers with products. Building and maintaining a network of local business owners. Growing new business relationships and developing accounts. Contributing towards the overall sales performance of the store. Being aware of local competitor activities and suggesting ways to stay ahead. Our Account Executives all possess the same passion for doing great work. Supporting local companies and business owners is their goal, and they are focused on unlocking the potential in every customer interaction to put the right technology within everyone's reach. You will need: Experience working with customers either in a retail or B2B environment (or both!). The drive to achieve targets and exceed customer expectations. An eagerness to learn about the latest technology. To be confident working in a team. We know our people are the secret to our success. That's why we're always looking for ways to reward great work. Alongside 30 days of annual leave (including bank holiday entitlement) and a competitive pension scheme (for permanent colleagues), you'll find a host of benefits designed to work for you. They include: Monthly performance-related bonus. Product discounts on the latest tech. A range of wellbeing initiatives. Why join us: Join our Business Sales team and we'll be with you every step of the way, helping you make this role your own and develop the career you want. We'll give you the chance to learn new skills, try out different opportunities and work with teams across the business to help you progress quickly. Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we're in a position to make a real impact on people and the planet. Every voice has a space at our table and we're committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email and we'll do our best to help.
Role overview: Account Executive York Currys, York Permanent Full Time 30-39 hours per week, with flexibility to work additional hours £13.32 per hour (London stores will get an additional £0.45 per hour), plus an average bonus per hour of £1.77 At Currys we're united by one passion: to help everyone enjoy amazing technology. As the UK's best-known retailer of tech, we're proud of the service our customers receive - and it's all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing. Our Account Executives have the skills and ideas that make the magic happen for our business to business (B2B) operation. Their mission is to connect our business customers with the right tech to meet their business needs, creating an unforgettable experience in the process that keeps them coming back. You'll be proactive in finding opportunities and be quick to adapt in an ever-changing industry. Every decision you make will keep our business customers at the heart of it. Role overview: As part of this role, you'll be responsible for: Making every customer interaction memorable. Asking the right questions to match business customers with products. Building and maintaining a network of local business owners. Growing new business relationships and developing accounts. Contributing towards the overall sales performance of the store. Being aware of local competitor activities and suggesting ways to stay ahead. Our Account Executives all possess the same passion for doing great work. Supporting local companies and business owners is their goal, and they are focused on unlocking the potential in every customer interaction to put the right technology within everyone's reach. You will need: Experience working with customers either in a retail or B2B environment (or both!). The drive to achieve targets and exceed customer expectations. An eagerness to learn about the latest technology. To be confident working in a team. We know our people are the secret to our success. That's why we're always looking for ways to reward great work. Alongside 30 days of annual leave (including bank holiday entitlement) and a competitive pension scheme (for permanent colleagues), you'll find a host of benefits designed to work for you. They include: Monthly performance-related bonus. Product discounts on the latest tech. A range of wellbeing initiatives. Why join us: Join our Business Sales team and we'll be with you every step of the way, helping you make this role your own and develop the career you want. We'll give you the chance to learn new skills, try out different opportunities and work with teams across the business to help you progress quickly. Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we're in a position to make a real impact on people and the planet. Every voice has a space at our table and we're committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email and we'll do our best to help.
Mar 03, 2026
Full time
Role overview: Account Executive York Currys, York Permanent Full Time 30-39 hours per week, with flexibility to work additional hours £13.32 per hour (London stores will get an additional £0.45 per hour), plus an average bonus per hour of £1.77 At Currys we're united by one passion: to help everyone enjoy amazing technology. As the UK's best-known retailer of tech, we're proud of the service our customers receive - and it's all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing. Our Account Executives have the skills and ideas that make the magic happen for our business to business (B2B) operation. Their mission is to connect our business customers with the right tech to meet their business needs, creating an unforgettable experience in the process that keeps them coming back. You'll be proactive in finding opportunities and be quick to adapt in an ever-changing industry. Every decision you make will keep our business customers at the heart of it. Role overview: As part of this role, you'll be responsible for: Making every customer interaction memorable. Asking the right questions to match business customers with products. Building and maintaining a network of local business owners. Growing new business relationships and developing accounts. Contributing towards the overall sales performance of the store. Being aware of local competitor activities and suggesting ways to stay ahead. Our Account Executives all possess the same passion for doing great work. Supporting local companies and business owners is their goal, and they are focused on unlocking the potential in every customer interaction to put the right technology within everyone's reach. You will need: Experience working with customers either in a retail or B2B environment (or both!). The drive to achieve targets and exceed customer expectations. An eagerness to learn about the latest technology. To be confident working in a team. We know our people are the secret to our success. That's why we're always looking for ways to reward great work. Alongside 30 days of annual leave (including bank holiday entitlement) and a competitive pension scheme (for permanent colleagues), you'll find a host of benefits designed to work for you. They include: Monthly performance-related bonus. Product discounts on the latest tech. A range of wellbeing initiatives. Why join us: Join our Business Sales team and we'll be with you every step of the way, helping you make this role your own and develop the career you want. We'll give you the chance to learn new skills, try out different opportunities and work with teams across the business to help you progress quickly. Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we're in a position to make a real impact on people and the planet. Every voice has a space at our table and we're committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email and we'll do our best to help.
Technical Pre-sales Engineer -SW London- onsite (M-F) - £60K-£70K per annum Working for one of the global leaders in design and manufacture for the wireless communication industry, you be form part of the EMEA Sales team as pre-sales Engineer. This role is suited to a technically strong commercial professional who enjoys working with customers to define solutions. The Technical Pre-Sales Engineer is instrumental in transforming customer requirements into commercially practicalsolutions across the European market. Serving as the link between customers, sales teams, distributors, and engineering, this role drives technical qualification, steers solution definition, and ensures that proposed offerings are technically credible and commercially aligned. The successful candidate will bring strong Telco expertise and application insight, combined with the ability to work closely with customers and internal stakeholders to clarify needs, minimise technical risk, and shorten sales cycles. Key Responsibilities Conduct detailed technical discovery sessions to capture application, integration, and performance requirements Convert customer specifications into feasible, market-ready solutions Provide technical leadership on key opportunities, major tenders, and complex solution discussions Work alongside sales teams to strengthen technical positioning and improve conversion rates Deliver technical support and guidance to distributors and channel partners Contribute to product training initiatives and distributor technical certification programmes Support trade shows, exhibitions, and customer-facing events Channel structured market intelligence and customer insights back to engineering and product management Enhance the overall technical capability of the European sales network Skills & Experience Solid grounding in RF principles and antenna applications Ability to interpret system-level requirements and technical documentation Strong commercial awareness with the ability to balance performance, cost, and business objectives Confident communicator with strong presentation and stakeholder engagement skills Experience supporting technically complex B2B sales processes Comfortable collaborating cross-functionally with sales, engineering, and product teams Willing and able to travel within the UK and internationally as required Engineering degree (Electrical, RF, Telecoms or similar) or equivalent industry experience. Experience in a technical pre-sales, applications, technical support, or customer-facing engineering role in RF, antennas, wireless, or related sector. Proven ability to turn customer requirements into practical technical solutions. English must be bilingual/near native level Location The role is based at the company's London head office and involves regular travel across the UK and internationally to support customers, partners, and internal teams. The role is on site Monday to Friday. For a full job spec and more detailed information, please apply! Successful, shortlisted candidates will be contacted within a short period of time. Candidates must hold full right to work status for the UK, without requiring sponsorship for the forseeable future. Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements.
Mar 03, 2026
Full time
Technical Pre-sales Engineer -SW London- onsite (M-F) - £60K-£70K per annum Working for one of the global leaders in design and manufacture for the wireless communication industry, you be form part of the EMEA Sales team as pre-sales Engineer. This role is suited to a technically strong commercial professional who enjoys working with customers to define solutions. The Technical Pre-Sales Engineer is instrumental in transforming customer requirements into commercially practicalsolutions across the European market. Serving as the link between customers, sales teams, distributors, and engineering, this role drives technical qualification, steers solution definition, and ensures that proposed offerings are technically credible and commercially aligned. The successful candidate will bring strong Telco expertise and application insight, combined with the ability to work closely with customers and internal stakeholders to clarify needs, minimise technical risk, and shorten sales cycles. Key Responsibilities Conduct detailed technical discovery sessions to capture application, integration, and performance requirements Convert customer specifications into feasible, market-ready solutions Provide technical leadership on key opportunities, major tenders, and complex solution discussions Work alongside sales teams to strengthen technical positioning and improve conversion rates Deliver technical support and guidance to distributors and channel partners Contribute to product training initiatives and distributor technical certification programmes Support trade shows, exhibitions, and customer-facing events Channel structured market intelligence and customer insights back to engineering and product management Enhance the overall technical capability of the European sales network Skills & Experience Solid grounding in RF principles and antenna applications Ability to interpret system-level requirements and technical documentation Strong commercial awareness with the ability to balance performance, cost, and business objectives Confident communicator with strong presentation and stakeholder engagement skills Experience supporting technically complex B2B sales processes Comfortable collaborating cross-functionally with sales, engineering, and product teams Willing and able to travel within the UK and internationally as required Engineering degree (Electrical, RF, Telecoms or similar) or equivalent industry experience. Experience in a technical pre-sales, applications, technical support, or customer-facing engineering role in RF, antennas, wireless, or related sector. Proven ability to turn customer requirements into practical technical solutions. English must be bilingual/near native level Location The role is based at the company's London head office and involves regular travel across the UK and internationally to support customers, partners, and internal teams. The role is on site Monday to Friday. For a full job spec and more detailed information, please apply! Successful, shortlisted candidates will be contacted within a short period of time. Candidates must hold full right to work status for the UK, without requiring sponsorship for the forseeable future. Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements.
The primary role is to elevate the client journey, oversee the Travel Service Coordinators and deliver product strategy. Elevating the client journey by continously refining touchpoints, service standards and communication to deliver world-class customer experience. Managing and developing the Travel Services Coordinators to ensure seamless operations and exceptional service delivery. Delivering product strategy and plans through implementing the annual Creative and Commercial roadmap across destinations and themes. Client Journey: Work with Marketing to regularly look at how and what documentation we are providing to clients. Lead focus groups with clients to better understand how we could gain larger share of travel wallet, and gain insights to who else they are booking with and why. Continuously research what our competitors are doing to enhance client experience, to ensure that we remain relevant and are aware of potential new CX technology. Ensure that important information such as 'Know Before You Go' documentation is up-to-date and that it is easily accessible by clients. Focus on the concierge side of the business to add value to our clients. Check itineraries for layout, tone and surprise elements that elevate the experience. Supervise, motivate and monitor individual performance and lead performance appraisal reviews. Work closely with TSCs to develop and enhance the sales process through standardisation and speed of documentation, quality control of documentation, reporting on and monitoring confirmation documentation outstanding, and producing a balances outstanding report. Product Strategy and Plans: Implement the annual Creative and Commercial roadmap across destinations and themes. Improve financial performance by monitoring product margins, analysing results and making adjustments to enhance profitability. Develop standout product content by researching, sourcing and curating unique experiences and properties that differentiate the Steppes Travel portfolio. Reports: Terms/Conditions: Hours of work - 09:00 - 17:30 hours, Monday to Thursday and 09:00 - 17:00 Friday Very occasional weekends and evenings if attending an event or travelling abroad on familiarisation trips Up to two working days per week from home Paid holidays - 25 days Salary - dependent on experience Pension, private healthcare and travel insurance - contributory after a six-month probationary period Team performance bonus To Apply Please email a covering letter and CV to Our knowledge, curiosity and expertise set us apart, driving us to create remarkable holidays and Beautiful Adventures tailored perfectly to you, carefully curated to help protect and conserve our planet. Are you ready to Discover Extraordinary?
Mar 03, 2026
Full time
The primary role is to elevate the client journey, oversee the Travel Service Coordinators and deliver product strategy. Elevating the client journey by continously refining touchpoints, service standards and communication to deliver world-class customer experience. Managing and developing the Travel Services Coordinators to ensure seamless operations and exceptional service delivery. Delivering product strategy and plans through implementing the annual Creative and Commercial roadmap across destinations and themes. Client Journey: Work with Marketing to regularly look at how and what documentation we are providing to clients. Lead focus groups with clients to better understand how we could gain larger share of travel wallet, and gain insights to who else they are booking with and why. Continuously research what our competitors are doing to enhance client experience, to ensure that we remain relevant and are aware of potential new CX technology. Ensure that important information such as 'Know Before You Go' documentation is up-to-date and that it is easily accessible by clients. Focus on the concierge side of the business to add value to our clients. Check itineraries for layout, tone and surprise elements that elevate the experience. Supervise, motivate and monitor individual performance and lead performance appraisal reviews. Work closely with TSCs to develop and enhance the sales process through standardisation and speed of documentation, quality control of documentation, reporting on and monitoring confirmation documentation outstanding, and producing a balances outstanding report. Product Strategy and Plans: Implement the annual Creative and Commercial roadmap across destinations and themes. Improve financial performance by monitoring product margins, analysing results and making adjustments to enhance profitability. Develop standout product content by researching, sourcing and curating unique experiences and properties that differentiate the Steppes Travel portfolio. Reports: Terms/Conditions: Hours of work - 09:00 - 17:30 hours, Monday to Thursday and 09:00 - 17:00 Friday Very occasional weekends and evenings if attending an event or travelling abroad on familiarisation trips Up to two working days per week from home Paid holidays - 25 days Salary - dependent on experience Pension, private healthcare and travel insurance - contributory after a six-month probationary period Team performance bonus To Apply Please email a covering letter and CV to Our knowledge, curiosity and expertise set us apart, driving us to create remarkable holidays and Beautiful Adventures tailored perfectly to you, carefully curated to help protect and conserve our planet. Are you ready to Discover Extraordinary?
Job Title: Head of Databases Sales Permanent, Full-time Location: London, UK - Hybrid Working Application Deadline: 2nd March 2026 About Springer Nature Group Springer Nature is one of the leading publishers of research in the world. We publish the largest number of journals and books and are a pioneer in open research. Through our leading brands, trusted for more than 180 years, we provide technology-enabled products, platforms and services that help researchers to uncover new ideas and share their discoveries, health professionals to stay at the forefront of medical science, and educators to advance learning. We are proud to be part of progress, working together with the communities we serve to share knowledge and bring greater understanding to the world. For more information, please visit and About the Role Are you a high-energy sales leader ready to lead a global team with new sales responsibility for at least three solutions for the Corporate and Academic Market? As Head of Solution Specialists for Databases, you lead a dynamic, international team responsible for driving new business for flagship products like Springer Materials, Adis Insight, and Springer Protocols. Ideally the candidate also wants sales responsibility for some key accounts to sell directly to. This is your opportunity to shape the next chapter of Springer Nature's growth story - by leading and coaching a team to consistently achieve the annual targets, even in tough market conditions. Key Performance Metrics You will be measured and rewarded based on your ability to lead and coach a team 5 Solution Specialists to: Achieve and exceed new business revenue targets, delivering consistent year-over-year growth in database sales. Increase win rates by improving the percentage of closed deals from qualified opportunities. Accelerate sales cycles, reducing the average time from initial contact to deal closure. Expand strategic accounts, growing revenue and product adoption within key customer organizations. Drive high engagement, retention, and development of your team, ensuring all Solution Specialists meet or exceed their individual targets. Maintain a robust, high-quality pipeline with accurate forecasting and opportunity assessment Role Responsibilities: Lead & Inspire: Manage, coach, and develop a global team of Solution Specialists, fostering a culture of high performance, collaboration, and continuous learning. Drive Growth: Secure new business wins across Europe, North America, and China, and expand our influence within customer organizations. Collaborate: Work closely with Product Management, local sales reps and Marketing to develop and execute winning sales strategies and tactics. Champion Excellence: Lead from the front-your track record in prospecting and new customer acquisition sets the standard for your team. Share Knowledge: Contribute to department-wide knowledge sharing and product development, ensuring we stay ahead. Experience, Skills & Qualifications: Essential (all are must have requirements) Experience and a track record as a sales leader responsible for winning new business for research solutions by convincing technical buyers such as faculty deans, department and research leaders of the product value for them and their researchers. Proven sales leadership, with experience building and leading high-performing sales teams, ideally in research solutions or database sales. Commercial acumen, with strong negotiation, communication, and analytical skills. Strategic mindset, with the ability to assess pipelines, forecast accurately, and think several steps ahead. Customer focus, skilled at engaging technical and economic buyers, identifying needs, and demonstrating must-have product capabilities. Growth mindset, thriving on challenges, adapting quickly, and motivating your team to bounce back stronger from setbacks. What You Can Expect from Us The chance to work for a global, innovative company at the forefront of scientific discovery Competitive salary and bonus plan Professional onboarding with extensive product and sales training Access to a wide range of online resources for self-development A results-driven, collaborative environment with strong team support and ongoing coaching Leadership Development Opportunities At Springer Nature, we believe in investing in our leaders. As Head of Solution Specialists for Databases, you will benefit from a tailored offering: Personalized leadership coaching, including feedback and support from your manager. Participation in global leadership development initiatives designed to accelerate your growth. A clear path to Sales Director Databases for top performers, supporting your personal career growth. Ready to Lead the Change? If you're ambitious, self-motivated, and passionate about winning new business while developing others to excel, we want to hear from you. Join us and become part of a team At Springer Nature, we value the diversity of our teams and work to build an inclusive culture, where people are treated fairly and can bring their differences to work and thrive. We empower our colleagues and value their diverse perspectives as we strive to attract, nurture and develop the very best talent. Springer Nature was awarded Diversity Team of the Year at the 2022 British Diversity Awards. Find out more about our DEI work here If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation. For more information about career opportunities in Springer Nature please visit
Mar 03, 2026
Full time
Job Title: Head of Databases Sales Permanent, Full-time Location: London, UK - Hybrid Working Application Deadline: 2nd March 2026 About Springer Nature Group Springer Nature is one of the leading publishers of research in the world. We publish the largest number of journals and books and are a pioneer in open research. Through our leading brands, trusted for more than 180 years, we provide technology-enabled products, platforms and services that help researchers to uncover new ideas and share their discoveries, health professionals to stay at the forefront of medical science, and educators to advance learning. We are proud to be part of progress, working together with the communities we serve to share knowledge and bring greater understanding to the world. For more information, please visit and About the Role Are you a high-energy sales leader ready to lead a global team with new sales responsibility for at least three solutions for the Corporate and Academic Market? As Head of Solution Specialists for Databases, you lead a dynamic, international team responsible for driving new business for flagship products like Springer Materials, Adis Insight, and Springer Protocols. Ideally the candidate also wants sales responsibility for some key accounts to sell directly to. This is your opportunity to shape the next chapter of Springer Nature's growth story - by leading and coaching a team to consistently achieve the annual targets, even in tough market conditions. Key Performance Metrics You will be measured and rewarded based on your ability to lead and coach a team 5 Solution Specialists to: Achieve and exceed new business revenue targets, delivering consistent year-over-year growth in database sales. Increase win rates by improving the percentage of closed deals from qualified opportunities. Accelerate sales cycles, reducing the average time from initial contact to deal closure. Expand strategic accounts, growing revenue and product adoption within key customer organizations. Drive high engagement, retention, and development of your team, ensuring all Solution Specialists meet or exceed their individual targets. Maintain a robust, high-quality pipeline with accurate forecasting and opportunity assessment Role Responsibilities: Lead & Inspire: Manage, coach, and develop a global team of Solution Specialists, fostering a culture of high performance, collaboration, and continuous learning. Drive Growth: Secure new business wins across Europe, North America, and China, and expand our influence within customer organizations. Collaborate: Work closely with Product Management, local sales reps and Marketing to develop and execute winning sales strategies and tactics. Champion Excellence: Lead from the front-your track record in prospecting and new customer acquisition sets the standard for your team. Share Knowledge: Contribute to department-wide knowledge sharing and product development, ensuring we stay ahead. Experience, Skills & Qualifications: Essential (all are must have requirements) Experience and a track record as a sales leader responsible for winning new business for research solutions by convincing technical buyers such as faculty deans, department and research leaders of the product value for them and their researchers. Proven sales leadership, with experience building and leading high-performing sales teams, ideally in research solutions or database sales. Commercial acumen, with strong negotiation, communication, and analytical skills. Strategic mindset, with the ability to assess pipelines, forecast accurately, and think several steps ahead. Customer focus, skilled at engaging technical and economic buyers, identifying needs, and demonstrating must-have product capabilities. Growth mindset, thriving on challenges, adapting quickly, and motivating your team to bounce back stronger from setbacks. What You Can Expect from Us The chance to work for a global, innovative company at the forefront of scientific discovery Competitive salary and bonus plan Professional onboarding with extensive product and sales training Access to a wide range of online resources for self-development A results-driven, collaborative environment with strong team support and ongoing coaching Leadership Development Opportunities At Springer Nature, we believe in investing in our leaders. As Head of Solution Specialists for Databases, you will benefit from a tailored offering: Personalized leadership coaching, including feedback and support from your manager. Participation in global leadership development initiatives designed to accelerate your growth. A clear path to Sales Director Databases for top performers, supporting your personal career growth. Ready to Lead the Change? If you're ambitious, self-motivated, and passionate about winning new business while developing others to excel, we want to hear from you. Join us and become part of a team At Springer Nature, we value the diversity of our teams and work to build an inclusive culture, where people are treated fairly and can bring their differences to work and thrive. We empower our colleagues and value their diverse perspectives as we strive to attract, nurture and develop the very best talent. Springer Nature was awarded Diversity Team of the Year at the 2022 British Diversity Awards. Find out more about our DEI work here If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation. For more information about career opportunities in Springer Nature please visit
Job Title: Stylist Client: Dyson Contract: Till end of December 2026. Location: Cheadle, UK Payrate : 12.50 per hour Working hours: 16 hours (Monday and Thursday) About Dyson: April 2016 saw the launch of Supersonic - hailed as a 'game-changer' by Vogue; it has revolutionized the hairdryer market and category. Dyson rethought the way that people dry their hair and the reviews have been fantastic. Following the success of Supersonic Dyson launched the Airwrap, an industry first, giving the user the ability to curl wave and smooth their hair without using extreme heat. This was then followed by the Dyson Corrale, a hair straightener with flexing plates that cause half the damage than conventional straighteners. As part of the Stylist team. This is done through the active demonstration of Dyson products and delivering outstanding customer experience. Responsibilities : Assisting customers by introducing the powerful features of our Dyson hair care products, styling different types of hair, and demonstrating the correct product, for their type of hair. Assisting the wider store team in demonstrating a range of other Dyson products. Provide an authentic and premium customer experience. Develop and drive sales aligned with business plans and targets. Build relationships with the in -store team and support throughout the day. Qualifications : An individual who has experience in styling hair and good customer service. Past retail experience would be desirable but not essential. An Enthusiastic and passionate about new hair care technology and can engage with customers about which Dyson product would best suit their hair type. An ambitious spirit will be necessary for ensuring growth within the store. Excellent communication skills and a real passion for giving the customer a first -class experience. What happens next: Your application and CV will be carefully reviewed by the recruitment team managing this position. If your experience matches the role requirements, we will contact you within 48 hours to discuss the opportunity and outline the next steps. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Mar 03, 2026
Seasonal
Job Title: Stylist Client: Dyson Contract: Till end of December 2026. Location: Cheadle, UK Payrate : 12.50 per hour Working hours: 16 hours (Monday and Thursday) About Dyson: April 2016 saw the launch of Supersonic - hailed as a 'game-changer' by Vogue; it has revolutionized the hairdryer market and category. Dyson rethought the way that people dry their hair and the reviews have been fantastic. Following the success of Supersonic Dyson launched the Airwrap, an industry first, giving the user the ability to curl wave and smooth their hair without using extreme heat. This was then followed by the Dyson Corrale, a hair straightener with flexing plates that cause half the damage than conventional straighteners. As part of the Stylist team. This is done through the active demonstration of Dyson products and delivering outstanding customer experience. Responsibilities : Assisting customers by introducing the powerful features of our Dyson hair care products, styling different types of hair, and demonstrating the correct product, for their type of hair. Assisting the wider store team in demonstrating a range of other Dyson products. Provide an authentic and premium customer experience. Develop and drive sales aligned with business plans and targets. Build relationships with the in -store team and support throughout the day. Qualifications : An individual who has experience in styling hair and good customer service. Past retail experience would be desirable but not essential. An Enthusiastic and passionate about new hair care technology and can engage with customers about which Dyson product would best suit their hair type. An ambitious spirit will be necessary for ensuring growth within the store. Excellent communication skills and a real passion for giving the customer a first -class experience. What happens next: Your application and CV will be carefully reviewed by the recruitment team managing this position. If your experience matches the role requirements, we will contact you within 48 hours to discuss the opportunity and outline the next steps. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Based in Los Angeles, London or New York. THE COMPANY Our client is a major global service provider to the entertainment & gaming industry. THE ROLE As the Head of Business Development, you will be responsible for generating new and repeat business from the global media and entertainment industry - specifically for localisation, accessibility and audio post production services. You will manage a team of Business Development Managers while also owning and growing your own portfolio of clients. Key responsibilities: Own and expand new accounts, generating sustainable revenue by developing strong client relationships. Manage opportunities through the full sales lifecycle, from initial engagement to successful close. Mentor and manage a team of Business Development Managers, ensuring achievement of individual and team targets. Maintain robust pipeline health by monitoring activity levels, opportunity progression and consistent lead generation across the team. Maintain Salesforce records and agreed sales methods to drive accurate forecasting and reporting. Provide senior-level client engagement and support, collaborating with studio teams Represent the division externally at key industry events, trade conferences and exhibitions, strengthening market presence and strategic relationships. The role will involve significant travel to meet with international clients. THE PERSON With extensive experience selling localisation, accessibility and/or audio post production solutions, you will be an experienced senior sales leader with a proven track record of driving new business growth within the global Media & Entertainment industry. It is crucial that you understand market trends, competitor activities, industry dynamics and customer direction within localisation and accessibility services. You will have a track record of managing and mentoring a sales team to exceed individual and team targets within a matrixed global environment. It is important you are able to combine excellent negotiation, presentation and communication skills with the ability to operate independently and deliver under pressure. The ability to travel internationally is essential for this role. WHAT TO EXPECT Searchlight only advertises active roles Your details will be sent directly to the Consultant who is handling this role We aim to respond to candidates within 14 days. If this role isn't quite right, but you would like us to have your CV on file, please send it to . Searchlight provides recruitment & executive search services exclusively to the creative, media and entertainment industry. To learn more about Searchlight, see: . We strive to promote equal opportunities for all. We welcome applications regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.
Mar 03, 2026
Full time
Based in Los Angeles, London or New York. THE COMPANY Our client is a major global service provider to the entertainment & gaming industry. THE ROLE As the Head of Business Development, you will be responsible for generating new and repeat business from the global media and entertainment industry - specifically for localisation, accessibility and audio post production services. You will manage a team of Business Development Managers while also owning and growing your own portfolio of clients. Key responsibilities: Own and expand new accounts, generating sustainable revenue by developing strong client relationships. Manage opportunities through the full sales lifecycle, from initial engagement to successful close. Mentor and manage a team of Business Development Managers, ensuring achievement of individual and team targets. Maintain robust pipeline health by monitoring activity levels, opportunity progression and consistent lead generation across the team. Maintain Salesforce records and agreed sales methods to drive accurate forecasting and reporting. Provide senior-level client engagement and support, collaborating with studio teams Represent the division externally at key industry events, trade conferences and exhibitions, strengthening market presence and strategic relationships. The role will involve significant travel to meet with international clients. THE PERSON With extensive experience selling localisation, accessibility and/or audio post production solutions, you will be an experienced senior sales leader with a proven track record of driving new business growth within the global Media & Entertainment industry. It is crucial that you understand market trends, competitor activities, industry dynamics and customer direction within localisation and accessibility services. You will have a track record of managing and mentoring a sales team to exceed individual and team targets within a matrixed global environment. It is important you are able to combine excellent negotiation, presentation and communication skills with the ability to operate independently and deliver under pressure. The ability to travel internationally is essential for this role. WHAT TO EXPECT Searchlight only advertises active roles Your details will be sent directly to the Consultant who is handling this role We aim to respond to candidates within 14 days. If this role isn't quite right, but you would like us to have your CV on file, please send it to . Searchlight provides recruitment & executive search services exclusively to the creative, media and entertainment industry. To learn more about Searchlight, see: . We strive to promote equal opportunities for all. We welcome applications regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.
Location London Employment Type Full time Location Type Hybrid Department Customer Success About the role We are looking for a Head of Customer Success to play a pivotal role in shaping how Definely delivers value to customers as the business continues to scale. This is a senior role with significant scope to influence both commercial outcomes and how our technology is adopted and embedded by enterprise customers. You will be responsible for defining what great Customer Success looks like at Definely, from how we measure success and understand customer health, to how we drive long-term retention, expansion, and advocacy. The role offers a rare opportunity to build foundations that will have a lasting impact on the company, its customers, and how the business grows. This is an exciting moment to join us, with the chance to make a meaningful contribution at a critical stage of our growth and to shape a function that sits at the heart of the company's long term success. What you'll do: Own core Customer Success outcomes, including gross revenue retention and net revenue retention Design and implement a scalable Customer Success operating model, including customer segmentation, adoption and engagement strategies, and lifecycle definitions Define and own customer health frameworks, success metrics, and reporting, creating a single source of truth for customer risk and opportunity Build and implement the Customer Success tech stack, selecting and embedding systems such as Gainsight, ChurnZero, or similar Partner closely with future Account Management in a split model, designing clear ownership, handoffs, building joint account plans and shared incentives to deliver a seamless customer experience Ensure Customer Success plays a proactive role in identifying expansion opportunities and surfacing customer pain points Map and continuously improve the end to end customer journey, from onboarding to renewal Act as a senior voice of the customer internally, using data and insight to influence Product and Engineering priorities Develop customer advocacy programmes, including references, case studies, and long term champions Contribute to the long term design of the Customer Success organisation, including future team structure, roles, and capabilities What you'll bring: Significant experience leading or building Customer Success functions in B2B SaaS, with a clear track record of scaling through systems, data, and process Experience working with enterprise customers and high value ACVs Strong understanding of customer segmentation, including high touch and one to many models Proven ownership of retention and expansion metrics, with confidence being accountable for numbers Experience operating within a split CS and Account Management model, including designing incentives and handoffs A data led mindset, comfortable defining metrics, building dashboards, and using insight to drive decisions Strong cross functional influence, able to partner effectively with Sales, Product, Engineering, and Support Experience in mature or regulated industries, where trust, reliability, and long term relationships matter What we can offer you: Competitive salary & annual bonus Share options Quarterly team socials & annual company offsite Hybrid working + 1 month "work from anywhere" ️ 25 days holiday + bank holidays Take your birthday off £750 annual learning & development budget Private healthcare (incl. dental & optical) Enhanced parental leave Additional perks: Cycle to Work, Workplace Nursery salary sacrifice scheme, and top-quality equipment About Definely Definely is revolutionising how legal professionals access and understand information in complex documents. Our LegalTech solutions integrate directly into legal workflows, enabling teams to draft, review, and interpret contracts more efficiently, without breaking focus. We're proud to be recognised among the Top 25 in Deloitte's UK Technology Fast 50 and backed by Revaia, Microsoft, Google, and Octopus Ventures. Trusted by top firms like A&O Shearman, Dentons, Deloitte, and Barclays, we're building tools that empower legal teams to work smarter and reduce risk. At Definely, you'll be part of a mission driven, collaborative, and ambitious team committed to innovation and growth. Data Privacy Notice By submitting your application, you agree that DEFEYENE LEGAL SOLUTIONS LIMITED ('Definely') may collect, process, and store your personal data as part of our recruitment process. We will use the information you provide to assess your qualifications for the role you are applying for and to communicate with you regarding your application.Your personal data will be stored for up to 12 months, after which it will be securely deleted unless we have another lawful basis to retain it. You have the right to access, correct, or request the deletion of your data at any time.For more details on how we handle your personal data and your rights, please sent us an email to and we will send our privacy policy. If you have any concerns about how your data is being processed, please do not hesitate to contact us.
Mar 03, 2026
Full time
Location London Employment Type Full time Location Type Hybrid Department Customer Success About the role We are looking for a Head of Customer Success to play a pivotal role in shaping how Definely delivers value to customers as the business continues to scale. This is a senior role with significant scope to influence both commercial outcomes and how our technology is adopted and embedded by enterprise customers. You will be responsible for defining what great Customer Success looks like at Definely, from how we measure success and understand customer health, to how we drive long-term retention, expansion, and advocacy. The role offers a rare opportunity to build foundations that will have a lasting impact on the company, its customers, and how the business grows. This is an exciting moment to join us, with the chance to make a meaningful contribution at a critical stage of our growth and to shape a function that sits at the heart of the company's long term success. What you'll do: Own core Customer Success outcomes, including gross revenue retention and net revenue retention Design and implement a scalable Customer Success operating model, including customer segmentation, adoption and engagement strategies, and lifecycle definitions Define and own customer health frameworks, success metrics, and reporting, creating a single source of truth for customer risk and opportunity Build and implement the Customer Success tech stack, selecting and embedding systems such as Gainsight, ChurnZero, or similar Partner closely with future Account Management in a split model, designing clear ownership, handoffs, building joint account plans and shared incentives to deliver a seamless customer experience Ensure Customer Success plays a proactive role in identifying expansion opportunities and surfacing customer pain points Map and continuously improve the end to end customer journey, from onboarding to renewal Act as a senior voice of the customer internally, using data and insight to influence Product and Engineering priorities Develop customer advocacy programmes, including references, case studies, and long term champions Contribute to the long term design of the Customer Success organisation, including future team structure, roles, and capabilities What you'll bring: Significant experience leading or building Customer Success functions in B2B SaaS, with a clear track record of scaling through systems, data, and process Experience working with enterprise customers and high value ACVs Strong understanding of customer segmentation, including high touch and one to many models Proven ownership of retention and expansion metrics, with confidence being accountable for numbers Experience operating within a split CS and Account Management model, including designing incentives and handoffs A data led mindset, comfortable defining metrics, building dashboards, and using insight to drive decisions Strong cross functional influence, able to partner effectively with Sales, Product, Engineering, and Support Experience in mature or regulated industries, where trust, reliability, and long term relationships matter What we can offer you: Competitive salary & annual bonus Share options Quarterly team socials & annual company offsite Hybrid working + 1 month "work from anywhere" ️ 25 days holiday + bank holidays Take your birthday off £750 annual learning & development budget Private healthcare (incl. dental & optical) Enhanced parental leave Additional perks: Cycle to Work, Workplace Nursery salary sacrifice scheme, and top-quality equipment About Definely Definely is revolutionising how legal professionals access and understand information in complex documents. Our LegalTech solutions integrate directly into legal workflows, enabling teams to draft, review, and interpret contracts more efficiently, without breaking focus. We're proud to be recognised among the Top 25 in Deloitte's UK Technology Fast 50 and backed by Revaia, Microsoft, Google, and Octopus Ventures. Trusted by top firms like A&O Shearman, Dentons, Deloitte, and Barclays, we're building tools that empower legal teams to work smarter and reduce risk. At Definely, you'll be part of a mission driven, collaborative, and ambitious team committed to innovation and growth. Data Privacy Notice By submitting your application, you agree that DEFEYENE LEGAL SOLUTIONS LIMITED ('Definely') may collect, process, and store your personal data as part of our recruitment process. We will use the information you provide to assess your qualifications for the role you are applying for and to communicate with you regarding your application.Your personal data will be stored for up to 12 months, after which it will be securely deleted unless we have another lawful basis to retain it. You have the right to access, correct, or request the deletion of your data at any time.For more details on how we handle your personal data and your rights, please sent us an email to and we will send our privacy policy. If you have any concerns about how your data is being processed, please do not hesitate to contact us.
Head of Marketing Manchester (FinTech) Our client, a fast growing fintech innovator, is seeking a Head of Marketing with deep expertise in digital demand generation to lead the UK marketing function. This role is central to accelerating customer acquisition, strengthening market presence, and building a scalable, data driven growth engine that fuels commercial performance. The successful candidate will shape and execute a high impact marketing strategy that positions the business as a leading fintech partner, drives qualified pipeline, and delivers measurable ROI. This is a senior, hands on role working closely with the UK leadership team to ensure marketing is a core driver of revenue and market expansion. Key Responsibilities Develop and execute a fintech focused, performance led marketing strategy with a strong emphasis on digital lead generation, conversion optimisation, and pipeline acceleration. Own end to end demand generation and nurture programmes , tightly aligned with sales and revenue targets. Partner with senior leadership to support customer acquisition, market penetration, and product adoption across the UK. Lead multi channel campaigns across digital, paid media, social, content, and automation , leveraging data and technology to scale efficiently. Position marketing as a high performance, insight driven function that consistently delivers high quality, sales ready leads. Monitor and report on campaign performance, funnel metrics, CAC, ROI, and pipeline contribution , providing accurate forecasting and actionable insights. Lead, coach, and develop a marketing team with a strong focus on digital capability, experimentation, and commercial impact . Manage and optimise the marketing budget to maximise return and support sustainable growth. Act as brand guardian , ensuring consistent messaging, value proposition clarity, and a frictionless customer experience across all touchpoints. Build strong relationships with internal teams, external agencies, and strategic partners within the fintech ecosystem. Maintain a hands on approach, contributing directly to campaign execution where needed. Person Specification Proven experience in a lead generation driven marketing role within fintech or B2B financial services . Demonstrated success in building and scaling digital demand generation engines that drive measurable revenue growth. Strong understanding of fintech customer journeys , digital channels, and emerging technologies shaping the sector. Hands on experience with marketing automation , ideally Salesforce and Pardot, and a strong grasp of data driven optimisation. Commercially minded, analytical, and highly performance focused. Strong leadership skills with the ability to inspire, develop, and elevate a high performing team. Strategic thinker with the confidence to operate at Board level while remaining operationally hands on. Experience developing KPIs, managing performance, and using data to optimise results. Agile, solutions focused, and comfortable operating in a fast paced, scale up environment. Benefits 25 days holiday + bank holidays Hybrid working Training & development budgets Interested? Click Apply Now . Head of Marketing Manchester
Mar 03, 2026
Full time
Head of Marketing Manchester (FinTech) Our client, a fast growing fintech innovator, is seeking a Head of Marketing with deep expertise in digital demand generation to lead the UK marketing function. This role is central to accelerating customer acquisition, strengthening market presence, and building a scalable, data driven growth engine that fuels commercial performance. The successful candidate will shape and execute a high impact marketing strategy that positions the business as a leading fintech partner, drives qualified pipeline, and delivers measurable ROI. This is a senior, hands on role working closely with the UK leadership team to ensure marketing is a core driver of revenue and market expansion. Key Responsibilities Develop and execute a fintech focused, performance led marketing strategy with a strong emphasis on digital lead generation, conversion optimisation, and pipeline acceleration. Own end to end demand generation and nurture programmes , tightly aligned with sales and revenue targets. Partner with senior leadership to support customer acquisition, market penetration, and product adoption across the UK. Lead multi channel campaigns across digital, paid media, social, content, and automation , leveraging data and technology to scale efficiently. Position marketing as a high performance, insight driven function that consistently delivers high quality, sales ready leads. Monitor and report on campaign performance, funnel metrics, CAC, ROI, and pipeline contribution , providing accurate forecasting and actionable insights. Lead, coach, and develop a marketing team with a strong focus on digital capability, experimentation, and commercial impact . Manage and optimise the marketing budget to maximise return and support sustainable growth. Act as brand guardian , ensuring consistent messaging, value proposition clarity, and a frictionless customer experience across all touchpoints. Build strong relationships with internal teams, external agencies, and strategic partners within the fintech ecosystem. Maintain a hands on approach, contributing directly to campaign execution where needed. Person Specification Proven experience in a lead generation driven marketing role within fintech or B2B financial services . Demonstrated success in building and scaling digital demand generation engines that drive measurable revenue growth. Strong understanding of fintech customer journeys , digital channels, and emerging technologies shaping the sector. Hands on experience with marketing automation , ideally Salesforce and Pardot, and a strong grasp of data driven optimisation. Commercially minded, analytical, and highly performance focused. Strong leadership skills with the ability to inspire, develop, and elevate a high performing team. Strategic thinker with the confidence to operate at Board level while remaining operationally hands on. Experience developing KPIs, managing performance, and using data to optimise results. Agile, solutions focused, and comfortable operating in a fast paced, scale up environment. Benefits 25 days holiday + bank holidays Hybrid working Training & development budgets Interested? Click Apply Now . Head of Marketing Manchester
Job Description: Territory area: Leicestershire - Lincolnshire - Nottingham - Sheffield- Hull - Stockport - Stoke -on- Trent £39,300 - £44,300 dependent on experience + Company Performance bonus, company car & exceptional Benefits 37.5 Hours per week - Mon-Fri 8.30am-5pm including working up to 10-12 weekends a year for dog/cat show events The Role The Area Business Manager role at Royal Canin is critical to ensure we reach more Partners (breeders and rescue) to increase recommendation and drive retention. It is a field-based role covering part of Northern England, responsible for the relationship with our breeders and Rescue Partners. Recommendation of our Royal Canin products to new puppy/kitten and dog/cat new owners is the number one priority in line with our Value Partnerships strategy; by serving more pets you will help transform our business growth. The role is also responsible for the sales value and volume of an extended portfolio including PRO bespoke products and a range of Pet Speciality Retail sku's. Critical to building relationships within the Pet Professionals, leveraging the consultative selling approach and co-create solutions to not only increase their nutritional knowledge and usage but to also support their recommendation and Professionals digitalization to generate mutual benefits and health through nutrition and beyond outcomes. The Area Business Manager will also be expected to attend a number of dog and cat shows throughout the year, some will be over the weekend, working on our show unit with other members of the PRO team. What's in it for you? Private healthcare + equal parental leave Generous pension (up to 9% contribution) Life assurance (4x salary) EV salary sacrifice scheme Annual leave starting at 24 days, rising to 32 with service What We're Looking For Relationship Building: Ability to create strong relationships across internal departments and external partners. Direct Experience: Minimum 1 years proven track record in territory sales or within a sales function (selling direct to the end consumer) ideally within the Petcare industry Tech Savvy: Strong presentation and IT skills (proficient in Microsoft Word, Excel, PowerPoint etc.) to support effective sales analysis and management of the territory Excellent communication, time management and planning/organisational skills Driver's License: A clean driving record is required. Awareness of our Royal Canin products and brand Enjoy working around cats and dogs Key Responsibilities Strive to achieve key KPI's, including new Breeder Acquisition to drive recommendation, distribution and product volume supported by a deep level of product knowledge to enable our Partners (e.g., breeders and rescue centres) to have relevant and impactful conversations to make an effective recommendation to the new Pet Owner. Identify new customer opportunities and prospects. Develop trusted relationships with all key Partners with a consumer centric focus and a Consultative Selling approach to co-create solutions to generate mutual benefits with health through nutrition outcomes. Effective and efficient territory management and adherence to coverage model ensuring that customers are visited in line with their classification. Follow a structured sales call with objectives set for every visit and outcomes recorded within the Set to Sell CRM system. To maintain a deep level of knowledge and understanding of our products, our portfolio and nutrition through available training tools and to effectively share this knowledge with our key partners. Actively participate and report in weekly "Meet The Numbers" meeting with Head of PRO + peers on performance versus targets, combined with risk and opportunity analysis. Attendance at cat and dog shows and events (some weekend work required); working as part of a team and taking on the lead as Show Manager as and when required. Supporting the Show and Events strategy. What You Can Expect from Mars Work alongside 130,000+ Associates worldwide guided by our Five Principles Be part of a purpose-driven company shaping "the world we want tomorrow" Access world-class training & development from day one Join a company with an industry-leading salary and benefits package
Mar 03, 2026
Full time
Job Description: Territory area: Leicestershire - Lincolnshire - Nottingham - Sheffield- Hull - Stockport - Stoke -on- Trent £39,300 - £44,300 dependent on experience + Company Performance bonus, company car & exceptional Benefits 37.5 Hours per week - Mon-Fri 8.30am-5pm including working up to 10-12 weekends a year for dog/cat show events The Role The Area Business Manager role at Royal Canin is critical to ensure we reach more Partners (breeders and rescue) to increase recommendation and drive retention. It is a field-based role covering part of Northern England, responsible for the relationship with our breeders and Rescue Partners. Recommendation of our Royal Canin products to new puppy/kitten and dog/cat new owners is the number one priority in line with our Value Partnerships strategy; by serving more pets you will help transform our business growth. The role is also responsible for the sales value and volume of an extended portfolio including PRO bespoke products and a range of Pet Speciality Retail sku's. Critical to building relationships within the Pet Professionals, leveraging the consultative selling approach and co-create solutions to not only increase their nutritional knowledge and usage but to also support their recommendation and Professionals digitalization to generate mutual benefits and health through nutrition and beyond outcomes. The Area Business Manager will also be expected to attend a number of dog and cat shows throughout the year, some will be over the weekend, working on our show unit with other members of the PRO team. What's in it for you? Private healthcare + equal parental leave Generous pension (up to 9% contribution) Life assurance (4x salary) EV salary sacrifice scheme Annual leave starting at 24 days, rising to 32 with service What We're Looking For Relationship Building: Ability to create strong relationships across internal departments and external partners. Direct Experience: Minimum 1 years proven track record in territory sales or within a sales function (selling direct to the end consumer) ideally within the Petcare industry Tech Savvy: Strong presentation and IT skills (proficient in Microsoft Word, Excel, PowerPoint etc.) to support effective sales analysis and management of the territory Excellent communication, time management and planning/organisational skills Driver's License: A clean driving record is required. Awareness of our Royal Canin products and brand Enjoy working around cats and dogs Key Responsibilities Strive to achieve key KPI's, including new Breeder Acquisition to drive recommendation, distribution and product volume supported by a deep level of product knowledge to enable our Partners (e.g., breeders and rescue centres) to have relevant and impactful conversations to make an effective recommendation to the new Pet Owner. Identify new customer opportunities and prospects. Develop trusted relationships with all key Partners with a consumer centric focus and a Consultative Selling approach to co-create solutions to generate mutual benefits with health through nutrition outcomes. Effective and efficient territory management and adherence to coverage model ensuring that customers are visited in line with their classification. Follow a structured sales call with objectives set for every visit and outcomes recorded within the Set to Sell CRM system. To maintain a deep level of knowledge and understanding of our products, our portfolio and nutrition through available training tools and to effectively share this knowledge with our key partners. Actively participate and report in weekly "Meet The Numbers" meeting with Head of PRO + peers on performance versus targets, combined with risk and opportunity analysis. Attendance at cat and dog shows and events (some weekend work required); working as part of a team and taking on the lead as Show Manager as and when required. Supporting the Show and Events strategy. What You Can Expect from Mars Work alongside 130,000+ Associates worldwide guided by our Five Principles Be part of a purpose-driven company shaping "the world we want tomorrow" Access world-class training & development from day one Join a company with an industry-leading salary and benefits package
Your Company: A high-growth Engineering Services business have engaged with the team at NET Recruit to partner with them on their search for a Solutions Manager to join their team in the Greater Southampton area. This is a fantastic opportunity to join an innovative, expanding business that takes pride in delivering exceptional service within tank cleaning, pipework maintenance, fuel uplifting, and transition projects. With a commitment to safety, compliance, and environmental excellence, the company is entering an exciting phase of growth and looking for a proactive Solutions Manager who can ensure projects are executed seamlessly from start to finish. Your Role and Responsibilities While in this position your duties may include but are not limited to: Proactively generating new business opportunities through a variety of methods available Spearheading growing and developing the company's presence within the UK and Europe Building and maintaining strong business client relationships for new and existing customers Utilising market and competitor research to assist with generating leads and opportunities Using expert sales techniques to present solutions to clients in a professional manner Ensuring that all sales and client activity is recorded on the company's CRM system Keeping up to date with market research to identify opportunities to develop the business and product range in order to keep the market edge against competitors What you will need to Apply: The ideal candidate for this position will have strong experience in a similar solutions management role, ideally operating within the fuel solutions, engineering, construction, or industrial services sectors. You will bring a blend of technical expertise, leadership ability, and excellent organisational skills, with a proven track record of successfully delivering projects on time and to the highest standards. A comprehensive understanding of health, safety, and environmental compliance is essential, as is the ability to manage multiple stakeholders and maintain effective communication with clients and internal teams alike.To thrive in this role, you will be a confident and adaptable professional who can motivate teams, solve problems efficiently, and ensure operational excellence throughout every stage of a project. You will demonstrate the ability to build and maintain trusted relationships with customers and colleagues, showing initiative and ownership in everything you do. Strong attention to detail, a proactive mindset, and proficiency with project management tools will be key to your success. What you will get in Return: The company is offering a highly competitive salary of up to £50,000 , dependent on experience, alongside a KPI-based bonus structure designed to reward success and performance. This package is complemented by a range of valuable benefits, including access to a pool vehicle, car allowance, or E-vehicle scheme, as well as professional development and ongoing training opportunities to support your continued growth. You will be joining a supportive and collaborative team environment where innovation and excellence are at the heart of everything they do, with clear and achievable pathways for career progression within a rapidly expanding business.This position represents an outstanding opportunity for an ambitious and motivated Project Manager looking to take the next step in their career. You will have the chance to make a tangible impact on high-profile projects, see the direct results of your work, and contribute to the long-term success of a business that prides itself on quality, safety, and operational excellence.To discuss further, please do not hesitate to reach out to: Alexander Booth - Talent Acquisition Specialist M: E:
Mar 03, 2026
Full time
Your Company: A high-growth Engineering Services business have engaged with the team at NET Recruit to partner with them on their search for a Solutions Manager to join their team in the Greater Southampton area. This is a fantastic opportunity to join an innovative, expanding business that takes pride in delivering exceptional service within tank cleaning, pipework maintenance, fuel uplifting, and transition projects. With a commitment to safety, compliance, and environmental excellence, the company is entering an exciting phase of growth and looking for a proactive Solutions Manager who can ensure projects are executed seamlessly from start to finish. Your Role and Responsibilities While in this position your duties may include but are not limited to: Proactively generating new business opportunities through a variety of methods available Spearheading growing and developing the company's presence within the UK and Europe Building and maintaining strong business client relationships for new and existing customers Utilising market and competitor research to assist with generating leads and opportunities Using expert sales techniques to present solutions to clients in a professional manner Ensuring that all sales and client activity is recorded on the company's CRM system Keeping up to date with market research to identify opportunities to develop the business and product range in order to keep the market edge against competitors What you will need to Apply: The ideal candidate for this position will have strong experience in a similar solutions management role, ideally operating within the fuel solutions, engineering, construction, or industrial services sectors. You will bring a blend of technical expertise, leadership ability, and excellent organisational skills, with a proven track record of successfully delivering projects on time and to the highest standards. A comprehensive understanding of health, safety, and environmental compliance is essential, as is the ability to manage multiple stakeholders and maintain effective communication with clients and internal teams alike.To thrive in this role, you will be a confident and adaptable professional who can motivate teams, solve problems efficiently, and ensure operational excellence throughout every stage of a project. You will demonstrate the ability to build and maintain trusted relationships with customers and colleagues, showing initiative and ownership in everything you do. Strong attention to detail, a proactive mindset, and proficiency with project management tools will be key to your success. What you will get in Return: The company is offering a highly competitive salary of up to £50,000 , dependent on experience, alongside a KPI-based bonus structure designed to reward success and performance. This package is complemented by a range of valuable benefits, including access to a pool vehicle, car allowance, or E-vehicle scheme, as well as professional development and ongoing training opportunities to support your continued growth. You will be joining a supportive and collaborative team environment where innovation and excellence are at the heart of everything they do, with clear and achievable pathways for career progression within a rapidly expanding business.This position represents an outstanding opportunity for an ambitious and motivated Project Manager looking to take the next step in their career. You will have the chance to make a tangible impact on high-profile projects, see the direct results of your work, and contribute to the long-term success of a business that prides itself on quality, safety, and operational excellence.To discuss further, please do not hesitate to reach out to: Alexander Booth - Talent Acquisition Specialist M: E:
Banbury £40,000 - £50,000 (depending on experience) Full-time Permanent We are seeking a highly organised and analytical Process & Compliance Manager to join an Organisation based in Banbury. This is a pivotal role within the business, working closely with the Operations Manager and reporting to the Operations and Sales Directors. You will play a key part in strengthening governance, enhancing operational processes, managing risk, and ensuring regulatory compliance across all departments including Operations, Finance, Customer Service, Sales, and Marketing. A major focus of this role will be supporting the introduction and implementation of ISO 9001 across the business, helping to embed a structured Quality Management System (QMS) and promote best practice throughout the organisation. This position would suit a meticulous professional who thrives on structure, accountability, and continuous improvement. The Role Process Management & Optimisation Develop, implement, and maintain standardised processes across all departments to ensure consistency, efficiency, and compliance. Lead the mapping, documentation, and version control of core business processes. Identify opportunities to streamline workflows, reduce costs, and improve productivity. Review existing processes to identify inefficiencies and risk exposure areas. Collaborate with department heads to enhance process performance and ensure adherence to documented procedures. Support the development and embedding of a formal Quality Management System aligned to ISO 9001 standards. Compliance, Governance & Quality Support the introduction and ongoing maintenance of ISO 9001 within the organisation. Ensure company policies and procedures remain current, compliant, and effectively communicated. Identify compliance gaps and work proactively with department leaders to mitigate operational, financial, and regulatory risks. Promote structured governance practices to strengthen accountability and transparency. Risk Management & Head Office Oversight Coordinate and oversee risk assessments for the Head Office building, ensuring compliance with health & safety, fire safety, data protection, and security requirements. Maintain and regularly review the Head Office risk register, ensuring risks are identified, assessed, mitigated, and documented. Work with relevant stakeholders to ensure appropriate controls are implemented and monitored. Ensure emergency procedures, health and safety policies, and compliance documentation are up to date and regularly tested. Act as a key point of contact for building compliance inspections. Cross-Department Collaboration Promote effective communication between departments to ensure seamless operational coordination. Facilitate the sharing of information, best practice, and process improvements. Drive initiatives that improve accountability, efficiency, and regulatory adherence. Support a culture of structured governance and ownership across the business. Training & Documentation Develop and deliver training to ensure employees understand and follow standardised processes and compliance requirements. Maintain comprehensive documentation including policies, SOPs, QMS documentation, and risk registers. Ensure employees have access to up-to-date procedural guidance relevant to their roles. Continuous Improvement Stay informed of industry regulations and operational best practice. Proactively identify opportunities to strengthen governance, reduce risk, and enhance operational resilience. Encourage shared responsibility for compliance and quality across the organisation. Ideal Compliance & Process Administrator: Experience supporting or implementing ISO 9001 (or similar quality frameworks) Strong organisational and analytical skills Experience in compliance, governance, quality management, or process improvement Confident working cross-functionally with multiple departments Excellent communication and reporting skills High attention to detail with a proactive approach
Mar 03, 2026
Full time
Banbury £40,000 - £50,000 (depending on experience) Full-time Permanent We are seeking a highly organised and analytical Process & Compliance Manager to join an Organisation based in Banbury. This is a pivotal role within the business, working closely with the Operations Manager and reporting to the Operations and Sales Directors. You will play a key part in strengthening governance, enhancing operational processes, managing risk, and ensuring regulatory compliance across all departments including Operations, Finance, Customer Service, Sales, and Marketing. A major focus of this role will be supporting the introduction and implementation of ISO 9001 across the business, helping to embed a structured Quality Management System (QMS) and promote best practice throughout the organisation. This position would suit a meticulous professional who thrives on structure, accountability, and continuous improvement. The Role Process Management & Optimisation Develop, implement, and maintain standardised processes across all departments to ensure consistency, efficiency, and compliance. Lead the mapping, documentation, and version control of core business processes. Identify opportunities to streamline workflows, reduce costs, and improve productivity. Review existing processes to identify inefficiencies and risk exposure areas. Collaborate with department heads to enhance process performance and ensure adherence to documented procedures. Support the development and embedding of a formal Quality Management System aligned to ISO 9001 standards. Compliance, Governance & Quality Support the introduction and ongoing maintenance of ISO 9001 within the organisation. Ensure company policies and procedures remain current, compliant, and effectively communicated. Identify compliance gaps and work proactively with department leaders to mitigate operational, financial, and regulatory risks. Promote structured governance practices to strengthen accountability and transparency. Risk Management & Head Office Oversight Coordinate and oversee risk assessments for the Head Office building, ensuring compliance with health & safety, fire safety, data protection, and security requirements. Maintain and regularly review the Head Office risk register, ensuring risks are identified, assessed, mitigated, and documented. Work with relevant stakeholders to ensure appropriate controls are implemented and monitored. Ensure emergency procedures, health and safety policies, and compliance documentation are up to date and regularly tested. Act as a key point of contact for building compliance inspections. Cross-Department Collaboration Promote effective communication between departments to ensure seamless operational coordination. Facilitate the sharing of information, best practice, and process improvements. Drive initiatives that improve accountability, efficiency, and regulatory adherence. Support a culture of structured governance and ownership across the business. Training & Documentation Develop and deliver training to ensure employees understand and follow standardised processes and compliance requirements. Maintain comprehensive documentation including policies, SOPs, QMS documentation, and risk registers. Ensure employees have access to up-to-date procedural guidance relevant to their roles. Continuous Improvement Stay informed of industry regulations and operational best practice. Proactively identify opportunities to strengthen governance, reduce risk, and enhance operational resilience. Encourage shared responsibility for compliance and quality across the organisation. Ideal Compliance & Process Administrator: Experience supporting or implementing ISO 9001 (or similar quality frameworks) Strong organisational and analytical skills Experience in compliance, governance, quality management, or process improvement Confident working cross-functionally with multiple departments Excellent communication and reporting skills High attention to detail with a proactive approach
Telemarketers Wanted - Portsmouth - Telecoms Industry Are you a results-driven Telemarketer who is looking to join a growing company within the Telecommunications industry. Join my clients dynamic telecoms company in Portsmouth as a Telemarketing Specialist and take your career to the next level! My client is a forward-thinking telecommunications company specializing in cutting-edge communication solutions for businesses and individuals. With a commitment to innovation, we provide high-speed connectivity, VoIP services, cloud communication, and digital transformation solutions to help businesses stay ahead in a fast-evolving digital world. What they offer: Basic: £28,000-£30,000 plus uncapped commission Full training & career growth opportunities Vibrant & supportive work environment Monday to Friday - No weekends! Your role: Make outbound calls to potential customers Promote and sell telecoms products & services Generate leads and book appointments for the sales team Achieve and exceed sales targets Build strong client relationships What they're looking for: Excellent communication & persuasion skills Confident, motivated, and target-driven personality Previous telemarketing or sales experience (preferred but not essential) Ability to work both independently and within a team If you believe you have the credentials to fulfil this role then please call Michael Hodson on or email your cv to "SER-IN"
Mar 03, 2026
Full time
Telemarketers Wanted - Portsmouth - Telecoms Industry Are you a results-driven Telemarketer who is looking to join a growing company within the Telecommunications industry. Join my clients dynamic telecoms company in Portsmouth as a Telemarketing Specialist and take your career to the next level! My client is a forward-thinking telecommunications company specializing in cutting-edge communication solutions for businesses and individuals. With a commitment to innovation, we provide high-speed connectivity, VoIP services, cloud communication, and digital transformation solutions to help businesses stay ahead in a fast-evolving digital world. What they offer: Basic: £28,000-£30,000 plus uncapped commission Full training & career growth opportunities Vibrant & supportive work environment Monday to Friday - No weekends! Your role: Make outbound calls to potential customers Promote and sell telecoms products & services Generate leads and book appointments for the sales team Achieve and exceed sales targets Build strong client relationships What they're looking for: Excellent communication & persuasion skills Confident, motivated, and target-driven personality Previous telemarketing or sales experience (preferred but not essential) Ability to work both independently and within a team If you believe you have the credentials to fulfil this role then please call Michael Hodson on or email your cv to "SER-IN"
About the role As a Data Analytics Senior Analyst, you will play a pivotal role in transforming raw data into strategic insights that drive decision-making across the organisation. You will be responsible for the design and implementation of analytical solutions while ensuring data integrity, accessibility, and visualisation standards. This role requires both a sharp analytical mindset and strong collaboration and management skills, as you will collaborate with cross-functional teams to identify business opportunities, track performance, and optimise outcomes. With a finger on the pulse of emerging technologies and data trends, you'll help shape our data-driven culture and elevate how we understand our customers, prospects, operations, marketing performance and growth. In this role your key responsibilities will include but not be limited to: Develop and execute a comprehensive data analytics strategy aligned with business objectives Oversee a junior Data Analyst, providing mentorship and guidance Design and implement a data quality improvement strategy to resolve existing issues Help support the delivery and ongoing optimisations of a centralised marketing dashboard to provide unified visibility into campaign performance Build and automate dashboards to track ROI on marketing campaigns Identify reporting needs and implement automated data flows to reduce manual effort Drive initiatives to reduce data quality issues in HubSpot Build strategies for augmenting and enhancing data, including tech stack recommendations, people-processes, and methods of obtaining first-party data. Ensuring we are compliant with data-practices and laws Work with the Head of Marketing Operations, and CRM Manager to ensure data flows between systems and strive for a 'single source of truth' of data. Provide reporting and insights to help the business make better decisions, and to help track marketing performance and value-add Work with colleagues in the business to improve automation and data collection Promote a good data management culture across the business Help to reduce or remove manual reporting practices and improve efficiency Continuing to support the business in any data requests or requirements Skills & experience Strong knowledge of Microsoft Excel, Some experience in system integrations, with expert knowledge of CRM and Marketing Automation systems (preferably NetSuite and HubSpot) Experience in data capture and data management Ability to interpret data, interpret trends and providing recommendations accordingly Excellent verbal and written communication skills at all levels In depth knowledge of marketing tools, metrics, and reporting Strong understanding of the digital marketing landscape Benefits & culture At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services. Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; we're proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services. With Zellis you'll have the chance to stretch and challenge yourself in an environment that's varied, flexible and hugely supportive. We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you'll receive: A competitive base salary. 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. Private medical insurance. Life assurance 4x salary. Enhanced pension scheme with company contributions up to 8.5%. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.
Mar 03, 2026
Full time
About the role As a Data Analytics Senior Analyst, you will play a pivotal role in transforming raw data into strategic insights that drive decision-making across the organisation. You will be responsible for the design and implementation of analytical solutions while ensuring data integrity, accessibility, and visualisation standards. This role requires both a sharp analytical mindset and strong collaboration and management skills, as you will collaborate with cross-functional teams to identify business opportunities, track performance, and optimise outcomes. With a finger on the pulse of emerging technologies and data trends, you'll help shape our data-driven culture and elevate how we understand our customers, prospects, operations, marketing performance and growth. In this role your key responsibilities will include but not be limited to: Develop and execute a comprehensive data analytics strategy aligned with business objectives Oversee a junior Data Analyst, providing mentorship and guidance Design and implement a data quality improvement strategy to resolve existing issues Help support the delivery and ongoing optimisations of a centralised marketing dashboard to provide unified visibility into campaign performance Build and automate dashboards to track ROI on marketing campaigns Identify reporting needs and implement automated data flows to reduce manual effort Drive initiatives to reduce data quality issues in HubSpot Build strategies for augmenting and enhancing data, including tech stack recommendations, people-processes, and methods of obtaining first-party data. Ensuring we are compliant with data-practices and laws Work with the Head of Marketing Operations, and CRM Manager to ensure data flows between systems and strive for a 'single source of truth' of data. Provide reporting and insights to help the business make better decisions, and to help track marketing performance and value-add Work with colleagues in the business to improve automation and data collection Promote a good data management culture across the business Help to reduce or remove manual reporting practices and improve efficiency Continuing to support the business in any data requests or requirements Skills & experience Strong knowledge of Microsoft Excel, Some experience in system integrations, with expert knowledge of CRM and Marketing Automation systems (preferably NetSuite and HubSpot) Experience in data capture and data management Ability to interpret data, interpret trends and providing recommendations accordingly Excellent verbal and written communication skills at all levels In depth knowledge of marketing tools, metrics, and reporting Strong understanding of the digital marketing landscape Benefits & culture At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services. Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; we're proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services. With Zellis you'll have the chance to stretch and challenge yourself in an environment that's varied, flexible and hugely supportive. We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you'll receive: A competitive base salary. 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. Private medical insurance. Life assurance 4x salary. Enhanced pension scheme with company contributions up to 8.5%. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 03, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 03, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Straightline Retail Recruitment
St. Albans, Hertfordshire
Retail General Manager £55,000 £65,000 + Car Allowance, Bonus & Full Benefits St Albans Retail is changing fast. Some businesses have struggled to keep up, but this one hasn t just survived, it s thrived. Profitable, stable, and always looking for new ways to delight their customers, they remain a leading player in one of retail s most exciting growth markets. With ambitious plans ahead, this is the perfect time to join. The Role As Retail General Manager, you ll take full ownership of the store s performance and direction. Reporting to the Regional Manager, you ll be responsible for: Leading all short, medium, and long-term plans for your site Setting and maintaining high standards across layout, product mix, visual merchandising, and service Driving sales, optimising operations, and managing budgets, including full P&L responsibility Delivering projects and overseeing almost everything that happens day-to-day This isn t just a job it s your store to run. You ll have the autonomy to make decisions, backed by a supportive leadership structure that s there when you need it and hands-off when you don t. Expect comprehensive training, a competitive package, a solid bonus, and a sensible approach to work-life balance (late nights and weekend work are kept to a minimum outside of peak periods). The Person You re an ambitious retailer with energy, ideas, and a genuine passion for delivering results. You combine a strong commercial instinct with a hands-on approach, thriving when you have the freedom to make things happen. Key strengths we re looking for: Proven ability to lead and inspire teams Expertise in visual merchandising and creating a compelling customer experience Strong analytical skills and a knack for spotting opportunities to grow sales and reduce shrink Entrepreneurial mindset and confidence in taking ownership of decisions The Company This is a household name with a long-standing reputation for quality and innovation. Financially rock-solid and forward-thinking, they re investing in growth and committed to staying ahead of the curve.
Mar 03, 2026
Full time
Retail General Manager £55,000 £65,000 + Car Allowance, Bonus & Full Benefits St Albans Retail is changing fast. Some businesses have struggled to keep up, but this one hasn t just survived, it s thrived. Profitable, stable, and always looking for new ways to delight their customers, they remain a leading player in one of retail s most exciting growth markets. With ambitious plans ahead, this is the perfect time to join. The Role As Retail General Manager, you ll take full ownership of the store s performance and direction. Reporting to the Regional Manager, you ll be responsible for: Leading all short, medium, and long-term plans for your site Setting and maintaining high standards across layout, product mix, visual merchandising, and service Driving sales, optimising operations, and managing budgets, including full P&L responsibility Delivering projects and overseeing almost everything that happens day-to-day This isn t just a job it s your store to run. You ll have the autonomy to make decisions, backed by a supportive leadership structure that s there when you need it and hands-off when you don t. Expect comprehensive training, a competitive package, a solid bonus, and a sensible approach to work-life balance (late nights and weekend work are kept to a minimum outside of peak periods). The Person You re an ambitious retailer with energy, ideas, and a genuine passion for delivering results. You combine a strong commercial instinct with a hands-on approach, thriving when you have the freedom to make things happen. Key strengths we re looking for: Proven ability to lead and inspire teams Expertise in visual merchandising and creating a compelling customer experience Strong analytical skills and a knack for spotting opportunities to grow sales and reduce shrink Entrepreneurial mindset and confidence in taking ownership of decisions The Company This is a household name with a long-standing reputation for quality and innovation. Financially rock-solid and forward-thinking, they re investing in growth and committed to staying ahead of the curve.
Description Engine by Starling , was born out of Starling : the UK's first and leading digital bank. Today, Starling delivers intuitive, customer-centric tools to help over 4.6 million people and small businesses to be 'good with money'. We believe that great technology has the ability to empower customers to save, spend and manage their money in a new and transformative way. Engine is on a mission to promote this philosophy around the world. Engine is a cloud-native, bank-built SaaS platform. We provide a comprehensive and cloud-native solution to power banks around the world, who share our ambition of building businesses designed to evolve, innovate, and meet growing customer demands. The SaaS technology platform is now available to banks, building societies and credit unions around the world, enabling them to benefit from the modern digital features and efficient back-office processes that has helped Starling to achieve its success. At Engine, we follow five guiding principles: listen, keep it simple, do the right thing, own it, and aim for greatness. Having launched in 2022, we are a rapidly-growing organisation who adopts the same agile mindset as our technology. As such, we embrace change, the reimagination of processes and have cultivated an environment where our colleagues - and partners - can design, build and collaborate openly, with a strong degree of ownership and empowerment to get things done. Hybrid Working Engine is headquartered in London, with offices in Dublin, Sydney, Dubai, Toronto and New York. This role will be based in London. We have a hybrid approach to working at Engine - our preference is that you're located within a commutable distance of London (Liverpool Street) to enable in-person collaboration and interaction with your team. About the Role We are seeking an experienced Marketing and Communications Director to lead our global marketing function as we enter our next phase of growth. You will be the architect of Engine's global positioning and reputation, translating our best-in-class digital banking blueprint into a compelling proposition for financial institutions around the world. Reporting into the executive team, you will own the global marketing strategy across brand, digital, communications and demand-driving activity. You will lead a central marketing strategy and operations team and design/content studio while building and overseeing regional marketing capability in priority markets including the US, Europe, Middle East and ANZ. This is a high-impact role for a senior marketing leader who thrives in fast-moving, scaling environments and can operate seamlessly across brand building, digital channels, communications, PR and close collaboration with commercial and sales leadership. Global Marketing Strategy and Leadership Execute a clear global marketing strategy aligned to Engine's commercial goals and long-term growth ambitions. Evolve Engine's positioning from "SaaS provider" to "essential digital banking operating system" ensuring we are the undisputed first choice for transformation programmes. Lead and develop a high-performing central marketing team covering marketing operations, brand, digital, content and design. Build and scale regional marketing teams in priority markets, ensuring consistency of brand and messaging while enabling local market impact. Brand, Positioning and Communications Own Engine's global brand strategy, ensuring a strong, differentiated position in the core banking SaaS market. Maintain standards of excellence and ensure the Engine brand commands respect from C-suite stakeholders at banks. Lead Engine's corporate communications, PR and thought leadership activity, working closely with the Starling Group Corporate Affairs team and external agencies. Act as a senior brand guardian, ensuring consistency across all touchpoints and channels. Digital, Demand and Growth Oversee the digital ecosystem from the website and targeted and high-intent SEO, to social through LinkedIn and flagship events measuring all activity for efficiency and effectiveness. Partner closely with commercial and sales leadership to support pipeline generation, build account based marketing (ABM) campaigns targeting the right financial institutions. Develop engagement with analysts to position Engine as a trusted technology leader Use data and insight to continuously optimise performance, and engagement. Track results, attribution and provide leadership with clear ROI. Collaboration and Influence Work closely with Product, Sales, Commercial and Executive teams to ensure marketing supports product strategy and go-to-market priorities. Serve as a senior marketing voice internally, influencing decision-making and representing marketing at executive level. Manage external partners and agencies to deliver high-quality, scalable output. Requirements 10+ years' experience in senior marketing roles, ideally within B2B SaaS, core banking, digital banking or fintech environments. Strong background across marketing, communications and corporate affairs / PR, with the ability to balance brand and performance. Proven experience leading and scaling teams in fast-growth, international businesses. Demonstrated success building and managing global marketing strategies across multiple regions. Deep understanding of digital marketing channels and modern marketing operations. Commercially astute, with a track record of close collaboration with sales and revenue teams. Confident leader with excellent stakeholder management, communication and storytelling skills. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial video interview with Engine's Chief Commercial Officer (45 minutes) A secondary, deeper interview, members of the Starling Marketing team including CMO (60 minutes) Final interview with Engine's CEO (45 minutes) Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Mar 03, 2026
Full time
Description Engine by Starling , was born out of Starling : the UK's first and leading digital bank. Today, Starling delivers intuitive, customer-centric tools to help over 4.6 million people and small businesses to be 'good with money'. We believe that great technology has the ability to empower customers to save, spend and manage their money in a new and transformative way. Engine is on a mission to promote this philosophy around the world. Engine is a cloud-native, bank-built SaaS platform. We provide a comprehensive and cloud-native solution to power banks around the world, who share our ambition of building businesses designed to evolve, innovate, and meet growing customer demands. The SaaS technology platform is now available to banks, building societies and credit unions around the world, enabling them to benefit from the modern digital features and efficient back-office processes that has helped Starling to achieve its success. At Engine, we follow five guiding principles: listen, keep it simple, do the right thing, own it, and aim for greatness. Having launched in 2022, we are a rapidly-growing organisation who adopts the same agile mindset as our technology. As such, we embrace change, the reimagination of processes and have cultivated an environment where our colleagues - and partners - can design, build and collaborate openly, with a strong degree of ownership and empowerment to get things done. Hybrid Working Engine is headquartered in London, with offices in Dublin, Sydney, Dubai, Toronto and New York. This role will be based in London. We have a hybrid approach to working at Engine - our preference is that you're located within a commutable distance of London (Liverpool Street) to enable in-person collaboration and interaction with your team. About the Role We are seeking an experienced Marketing and Communications Director to lead our global marketing function as we enter our next phase of growth. You will be the architect of Engine's global positioning and reputation, translating our best-in-class digital banking blueprint into a compelling proposition for financial institutions around the world. Reporting into the executive team, you will own the global marketing strategy across brand, digital, communications and demand-driving activity. You will lead a central marketing strategy and operations team and design/content studio while building and overseeing regional marketing capability in priority markets including the US, Europe, Middle East and ANZ. This is a high-impact role for a senior marketing leader who thrives in fast-moving, scaling environments and can operate seamlessly across brand building, digital channels, communications, PR and close collaboration with commercial and sales leadership. Global Marketing Strategy and Leadership Execute a clear global marketing strategy aligned to Engine's commercial goals and long-term growth ambitions. Evolve Engine's positioning from "SaaS provider" to "essential digital banking operating system" ensuring we are the undisputed first choice for transformation programmes. Lead and develop a high-performing central marketing team covering marketing operations, brand, digital, content and design. Build and scale regional marketing teams in priority markets, ensuring consistency of brand and messaging while enabling local market impact. Brand, Positioning and Communications Own Engine's global brand strategy, ensuring a strong, differentiated position in the core banking SaaS market. Maintain standards of excellence and ensure the Engine brand commands respect from C-suite stakeholders at banks. Lead Engine's corporate communications, PR and thought leadership activity, working closely with the Starling Group Corporate Affairs team and external agencies. Act as a senior brand guardian, ensuring consistency across all touchpoints and channels. Digital, Demand and Growth Oversee the digital ecosystem from the website and targeted and high-intent SEO, to social through LinkedIn and flagship events measuring all activity for efficiency and effectiveness. Partner closely with commercial and sales leadership to support pipeline generation, build account based marketing (ABM) campaigns targeting the right financial institutions. Develop engagement with analysts to position Engine as a trusted technology leader Use data and insight to continuously optimise performance, and engagement. Track results, attribution and provide leadership with clear ROI. Collaboration and Influence Work closely with Product, Sales, Commercial and Executive teams to ensure marketing supports product strategy and go-to-market priorities. Serve as a senior marketing voice internally, influencing decision-making and representing marketing at executive level. Manage external partners and agencies to deliver high-quality, scalable output. Requirements 10+ years' experience in senior marketing roles, ideally within B2B SaaS, core banking, digital banking or fintech environments. Strong background across marketing, communications and corporate affairs / PR, with the ability to balance brand and performance. Proven experience leading and scaling teams in fast-growth, international businesses. Demonstrated success building and managing global marketing strategies across multiple regions. Deep understanding of digital marketing channels and modern marketing operations. Commercially astute, with a track record of close collaboration with sales and revenue teams. Confident leader with excellent stakeholder management, communication and storytelling skills. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial video interview with Engine's Chief Commercial Officer (45 minutes) A secondary, deeper interview, members of the Starling Marketing team including CMO (60 minutes) Final interview with Engine's CEO (45 minutes) Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Aftersales Manager ( Relocation) - Jersey - Salary DOE - Main Dealership Role: Aftersales Manager Location: Jersey Salary: Dependent on experience An exciting opportunity for an experienced Aftersales Manager to lead all aftersales operations within a busy dealership environment. This role focuses on driving performance across service, parts and customer support, ensuring profitability, efficiency and high levels of customer satisfaction. Key responsibilities: Lead and develop the aftersales team to achieve performance targets Set and implement annual plans for profitability and productivity Monitor KPIs and take corrective action where required Manage departmental budgets, overheads and cost control Implement pricing, warranty and customer service policies Maintain strong relationships with manufacturers and key stakeholders Oversee management accounts and monthly performance reviews Monitor market trends and adjust strategy accordingly Recruit, structure and develop department staff Requirements: Proven experience managing aftersales operations within a dealership Strong financial and commercial awareness Experience with budget planning and performance management Knowledge of manufacturer standards and automotive industry practices Strong leadership and team development skills Organised, proactive and results-driven Excellent communication and stakeholder management skills Benefits: Competitive salary 22 days annual leave plus public holidays (increasing with service) Pension scheme Refer a Friend scheme Employee Assistance Programme Retail, restaurant and gym discount scheme If yourself of anyone you know is interested in the role then please Apply below or contact Karen with you cv at (url removed) or for more infomation! Aftersales Manager - Jersey - Salary DOE - Main Dealership
Mar 03, 2026
Full time
Aftersales Manager ( Relocation) - Jersey - Salary DOE - Main Dealership Role: Aftersales Manager Location: Jersey Salary: Dependent on experience An exciting opportunity for an experienced Aftersales Manager to lead all aftersales operations within a busy dealership environment. This role focuses on driving performance across service, parts and customer support, ensuring profitability, efficiency and high levels of customer satisfaction. Key responsibilities: Lead and develop the aftersales team to achieve performance targets Set and implement annual plans for profitability and productivity Monitor KPIs and take corrective action where required Manage departmental budgets, overheads and cost control Implement pricing, warranty and customer service policies Maintain strong relationships with manufacturers and key stakeholders Oversee management accounts and monthly performance reviews Monitor market trends and adjust strategy accordingly Recruit, structure and develop department staff Requirements: Proven experience managing aftersales operations within a dealership Strong financial and commercial awareness Experience with budget planning and performance management Knowledge of manufacturer standards and automotive industry practices Strong leadership and team development skills Organised, proactive and results-driven Excellent communication and stakeholder management skills Benefits: Competitive salary 22 days annual leave plus public holidays (increasing with service) Pension scheme Refer a Friend scheme Employee Assistance Programme Retail, restaurant and gym discount scheme If yourself of anyone you know is interested in the role then please Apply below or contact Karen with you cv at (url removed) or for more infomation! Aftersales Manager - Jersey - Salary DOE - Main Dealership
Select how often (in days) to receive an alert: Assistant Store Manager I - CE UK BROMPTON ROAD (40 Hours) Coach London, LND, GB Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. VisitOur People page to learn more about Tapestry's commitment to equity, inclusion, and diversity. ASSISTANT STORE MANAGER Primary Purpose The Assistant Store Manager leads the store with their Store Manager by maximizing store productivity and profitability through teambuilding and staff development, goal attainment, and by ensuring compliance with all Coach Standards. We are looking for an exceptional Assistant Store Manager that leads by example, sets the tone on the sales floor, and provides feedback to the store team that will result in exceeding Coach Service standards. In return you will be given the chance to lead an exceptional team and be part of a rapidly expanding modern luxury brand with the opportunity to advance your career. PROFILE The successful individual will leverage their proficiency to: Take ownership and accountability for store and support the Store Manager; Show leadership through role modeling Coach Service behaviors and Coach selling standards; Demonstrate empowerment to solve customer problems and meet customers' needs; Inspire team to meet and exceed performance standards; Acts as advocate for the team, able to motivate others to achieve results; Communicates effectively with store manager, peers, supervisors, and corporate partners; Assists in developing plans to address key business issues, and utilizes plans to impact business and achieve desired results; Able to influence others to gain support to achieve goals and complete projects; The accomplished individual will possess: Experience in a retail service environment in a position of management; Knowledge of, and ability to use Microsoft Excel, Word, PowerPoint, and Outlook; Ability to communicate effectively with customers and staff and manoeuvre the sales; Ability to work flexible schedule to meet the needs of the business, including nights, weekends and Public holidays. Our Competencies for All Employees Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. Customer Focus:Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Drive for Results:Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. Learning on the Fly:Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Developing Direct Reports and Others:Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. Building Effective Teams: Blends people into teams when needed; creates strong moraleand spirit in theirteam; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at . Job Segment: Outside Sales, Retail Manager, Retail Operations, Store Manager, Sales, Retail
Mar 03, 2026
Full time
Select how often (in days) to receive an alert: Assistant Store Manager I - CE UK BROMPTON ROAD (40 Hours) Coach London, LND, GB Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. VisitOur People page to learn more about Tapestry's commitment to equity, inclusion, and diversity. ASSISTANT STORE MANAGER Primary Purpose The Assistant Store Manager leads the store with their Store Manager by maximizing store productivity and profitability through teambuilding and staff development, goal attainment, and by ensuring compliance with all Coach Standards. We are looking for an exceptional Assistant Store Manager that leads by example, sets the tone on the sales floor, and provides feedback to the store team that will result in exceeding Coach Service standards. In return you will be given the chance to lead an exceptional team and be part of a rapidly expanding modern luxury brand with the opportunity to advance your career. PROFILE The successful individual will leverage their proficiency to: Take ownership and accountability for store and support the Store Manager; Show leadership through role modeling Coach Service behaviors and Coach selling standards; Demonstrate empowerment to solve customer problems and meet customers' needs; Inspire team to meet and exceed performance standards; Acts as advocate for the team, able to motivate others to achieve results; Communicates effectively with store manager, peers, supervisors, and corporate partners; Assists in developing plans to address key business issues, and utilizes plans to impact business and achieve desired results; Able to influence others to gain support to achieve goals and complete projects; The accomplished individual will possess: Experience in a retail service environment in a position of management; Knowledge of, and ability to use Microsoft Excel, Word, PowerPoint, and Outlook; Ability to communicate effectively with customers and staff and manoeuvre the sales; Ability to work flexible schedule to meet the needs of the business, including nights, weekends and Public holidays. Our Competencies for All Employees Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. Customer Focus:Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Drive for Results:Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. Learning on the Fly:Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Developing Direct Reports and Others:Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. Building Effective Teams: Blends people into teams when needed; creates strong moraleand spirit in theirteam; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at . Job Segment: Outside Sales, Retail Manager, Retail Operations, Store Manager, Sales, Retail
