7 jobs found

This role combines Helpdesk support with data engineering development. You will answer and triage incoming tickets, escalating them to the correct level of support, alongside supporting the design, maintenance, and optimisation of our data pipelines and data architecture for our implemented client products and services. Working closely with data analysts, data scientists, and other stakeholders, you will help ensure the efficient and reliable flow of data across the organisation. This position includes Out of Hours work. Standard working hours are 6:00am to 2:30pm. There may be times where further Out of Hours coverage is needed,based on a rota; an Out of Hours Allowance is provided for this. Helpdesk & Support Answer and triage incoming helpdesk tickets Escalate issues to the correct level of support Monitor the helpdesk queue and follow up on outstanding tickets and defects Build exposure to client solution queries and investigations, bug fixes, and change controls Data Pipeline Development Assist in designing, building, and maintaining scalable data pipelines Implement ETL (Extract, Transform, Load) processes to ingest data from various sources Ensure data quality, integrity, and reliability through thorough testing and validation Database Management Support the management and optimisation of data storage solutions (e.g. SQL, NoSQL databases, data lakes) Monitor and maintain database performance and security Data Integration Collaborate with data analysts and scientists to integrate and consolidate data from multiple sources Develop APIs and other interfaces for data access and manipulation Documentation & Reporting Document data processes, pipelines, and architectures Generate reports and visualisations to communicate data insights and pipeline performance Technical Support Provide technical support for data-related issues and troubleshoot problems as they arise Assist in the implementation of data governance and compliance policies Continuous Improvement Stay up to date with emerging trends and technologies in data engineering Participate in code reviews and contribute to the continuous improvement of data engineering practices What success looks like in the role Helpdesk tickets are triaged promptly and accurately, and escalated to the right level without unnecessary back-and-forth Data pipelines run reliably, with data quality issues caught through testing before they reach clients Data is consolidated cleanly from multiple sources, giving analysts and scientists a dependable foundation to build on Processes, pipelines, and architectures are well documented, so knowledge is shared rather than held in one head You grow steadily in confidence across the stack, taking on more complex investigations, bug fixes, and change controls over time Qualifications & Technical Skills Proficiency in SQL and experience with relational databases (e.g. MySQL, PostgreSQL) Experience with data pipeline and workflow management tools (e.g. Apache Airflow) Familiarity with programming languages such as Python, Java, or Scala Basic understanding of cloud platforms and services (e.g. AWS, Azure, Google Cloud) Knowledge of big data technologies (e.g. Spark) is a plus A bachelor's degree in Computer Science, Engineering, Information Technology, or a related field Relevant certifications in data engineering or cloud platforms (e.g. AWS, Azure, Google Cloud, Databricks) are a plus

Location: Crawley, United Kingdom Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. DDCC Head of Engineering Crawley - Hybrid (Relocation support can be provided) About cortAIx and Thales: At Thales, we focus on building and delivering robust, real-world AI and Data solutions that make a tangible impact for our customers-and society at large. Our global cortAIx initiative unites over 600 AI and data specialists dedicated to developing trusted, operationally effective AI-powered systems for some of the most challenging and complex environments. In the UK, CortAIx is accelerating this mission by fostering technology, talent, and research focused on ethical, transparent, and explainable AI. Primary Purpose of the Role: DDCC is Thales UK's Digital and Data Competence Centre. This includes 3 primary areas of activity: cortAIx UK & Enterprise AI: Our AI incubation and industrialisation accelerator for deployed and enterprise AI solutions Data Enablement: Delivering foundational data tools, processes and architectures to support generation of value from data at pace Sovereign Cloud: Delivering cloud native platform solutions for Thales UK development and production activities The DDCC Head of Engineering role is focused on technical management of engineering activities primarily supporting cortAIx UK. They manage and monitor the solution engineering activities and the teams in terms of development process, practices and tools strategies across DDCC engineering activities What are we looking for: We're looking for an experienced Software Engineer who understands architecture and can provide cross functional leadership to a small, technical complex team to drive developments. This is very much a hands-on position, leading solution delivery by working with teams across Software, Systems, IVVQ, AI and Machine Learning. We need a solution provider, a force multiplier whose expertise sit in the delivery management of technical solutions but also can manage a small team of functional leaders and understands software architecture within safety critical environments. Due to the nature of the work, we require the successful individual to be able to hold UK EYES ONLY Security clearance. See below for further details. As DDCC Head of Engineering, your remit will cover: Stakeholder management: 1st point of contact for customer technical requirements/escalation points for scrum teams Governance: enforce technical direction; resolve cross-team conflicts. Talent development: hiring strategy, career ladders, mentoring systems, cross-discipline performance processes/escalation point. Change management: improving engineering effectiveness (e.g., test maturity, CI reliability, coding standards). Communication: translate leadership communication and analyse/describe impact to roadmap and trade-offs. Cross-team integration: coordinating platform, software, test/automation and support needs Quality, Safety, Cyber Assurance: verification strategy, traceability, defect management and Project Design Authority co-ordination/delivery Process/tooling: CI/CD for embedded, static analysis, unit/integration test frameworks, hardware-in-the-loop (HIL) testing, configuration management. Risk management: project technical risks reviews and management in conjunction AIDM Key Responsibilities and Tasks: Strategic Leadership Develop and execute the engineering strategy for AI products and platforms. Accountable for the technology roadmaps aligned to business objectives. Partner with executive leadership to identify and prioritise AI opportunities. Build a culture of innovation, experimentation, accountability, and continuous improvement. Act as a trusted advisor on emerging AI technologies, trends, and risks. Engineering Leadership Lead, coach, and develop Engineering Managers, Principal Engineers, AI Engineers and SW Engineers Build and scale high-performing, diverse engineering teams. Establish engineering standards, architecture principles, and delivery practices. Drive operational excellence across reliability, security, performance, and scalability. Foster a strong engineering culture focused on quality and customer outcomes. Operational Excellence Define the process for and track engineering metrics including but not limited to: Reliability Deployment frequency Lead time Platform utilisation Cost efficiency Drive automation throughout the software and AI lifecycle. Success Measures Within the first 12-24 months: Delivery of measurable business value from AI initiatives. Improved engineering productivity and deployment frequency High employee engagement and retention. Successful implementation of AI & Engineering governance frameworks. Core Skills and Experience required You will likely have academic qualifications in a relevant Engineering / Computer Science Discipline and will have experience among the following types of positions: Engineering Manager, Technical Project Manager, Software Engineering Manager, Technical Design Authority, Senior Systems / Solution Architecture roles in a relevant discipline You have worked on complex programmes in highly regulated environments /w defence / aerospace specific experience being of additional value You know how to verify the technical deliverables of engineering teams (customer needs, OCD, requirements, architecture choice ) You are able to lead and manage technical engineering projects, meeting the requirements with a clear view of the risks and opportunities You have significant experience in developing high quality technical documentation aligned to specified processes and frameworks You are able to engage and influence a diverse set of stakeholders as well as creating clear and achievable goals You are able to take decisions - even in uncertain contexts You are able to drive a culture of continuous improvement Experience of having delivered operational AI solutions into embedded environments would be advantageous or knowledge/qualifications/experience that suggest you can quickly learn tools and processes which enable the establishment and smooth running of an MLOps and AI delivery organisation in a complex environment Security Clearance Due the nature of the work that we do at Thales, many of our roles are subject to security restrictions. This role requires you to hold British Nationality, dual nationality can be considered. It would be advantageous if Security Clearance is currently held, however, if not currently held, it is a requirement that the successful applicant undergo, achieve, and maintain SC Clearance prior to commencing employment. Please visit the UKSV website for further guidance- United Kingdom Security Vetting - GOV.UK ( ) To be eligible for full SC, you generally need to have resided in the UK for the last 5 years. In some circumstances, a minimum of 3 years' residence in the UK over the last 5 years may be accepted, with additional overseas checks. Your Career at Thales UK Future opportunities will allow you to discover other domains or sites. You will be able to evolve and grow your Competencies in different areas: Room and attention to personal development Build your talents in another domain of Thales Group, discovering new products, new customers, new country or go to a more complex Solution Choose between a technical expertise or a leadership path Build an international career within a leading Engineering Group What we can offer We are committed to giving you opportunities to be your best. We believe in embracing the passion and potential of our people, and to achieve this we offer market leading training, development and experiences, along with the opportunity to be mentored and coached by some of the smartest minds in the industry. We hire from within as our first priority, so you'll have a myriad of opportunities within our diverse, global organisation. Our packages will include significant bonus, a strong pension contribution, private healthcare, development focused targets and relocation support can be provided if required along with a variety of learning, development and career enhancement opportunities. Further support can be provided towards academic and membership attainments. At Thales, we ensure equal opportunities, pay and working conditions for all. The benefits we offer include private medical insurance, buying or selling annual leave, cycle to work schemes, employee discounts, paid volunteering day, stocks and shares, annual bonus and much more depending on the role. Read more about our benefits here. We are committed to creating a workplace where everyone feels valued for who they are and the unique strengths they bring. Discover more about our programmes, employee networks, wellbeing policies, and inclusive features here click apply for full job details

? WORKING WITH US The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve. We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve. As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff. Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris. To discover more about our culture, ethos and what it is like to work here, visit the page. ? ABOUT THIS OPPORTUNITY We are seeking a Senior Oracle Technical Support and Configuration Analyst to play a key role in maintaining, developing and optimising our Oracle Cloud systems. Working within a collaborative and forward-thinking team, you will support critical business applications, drive system improvements, and help ensure our Oracle environment remains secure, reliable and aligned to the needs of the organisation. This is an exciting opportunity for an experienced Oracle professional who enjoys solving complex technical challenges, delivering user-focused solutions, and driving continuous improvement across enterprise systems. You will join a supportive organisation where your expertise will have a direct impact on the services that enable our schools and central teams to succeed. If you are passionate about technology, innovation and delivering exceptional system support, we would welcome your application. ? MAIN AREAS OF RESPONSIBILITY Your responsibilities will include: Configuring and maintaining Oracle Cloud modules, including ERP, HCM, PBCS and FDI Translating business requirements into effective system configurations aligned with organisational processes Maintaining configuration documentation, change logs and version controls Providing 2nd and 3rd line support for complex Oracle system issues Investigating and troubleshooting technical, service and data-related issues Reviewing supplier-proposed technical solutions and assessing business impact Coordinating and testing Oracle quarterly patches and system releases Managing release schedules and communicating updates, risks and mitigations to stakeholders Creating and maintaining test scripts, test results and rollback plans Supporting the continuous improvement, stability and performance of Oracle systems For a full list of responsibilities, please download the Job Pack. WHAT WE ARE LOOKING FOR We would like to hear from you if you have: At least three years' hands-on experience supporting Oracle Cloud applications (e.g. ERP, HCM, PBCS) in an in-house or consultancy setting Proven experience in configuring Oracle modules, including workflows, role-based access, value sets, flexfields and approval rules Experience of supporting or coordinating testing cycles (e.g. UAT, regression, patch release validation) Experience managing technical queries, resolving tickets and escalating issues with vendors Degree or equivalent professional qualification in Information Systems, Computer Science, Accounting or Business Administration Oracle Cloud certification (e.g. Oracle Financials Cloud, Oracle HCM, Oracle Integration Cloud), or willingness to obtain within 12 months For a full job specification, please download the Job Pack. ? APPLYING FOR THIS POSITION If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation. Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date. When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application. A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received. OUR VISION & VALUES Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed. We know there are many challenges facing our young people and the communities we serve, and that's why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully

Head of Technical Architecture - £900pd - SC Cleared Duration : 6 months (extendable) Location : Remote / London IR35 : Inside The role: On behalf of a central government client, we're looking for an experienced Head of Technical Architecture to lead to lead architecture across the development of AI-enabled digital products used directly by the public. This is a senior technical leadership role requiring someone who can hit the ground running, with a strong track record of building and releasing digital products at national scale. Experience delivering public-facing AI products and agentic solutions is particularly important , including managing safety risks, implementing guardrails and conducting red teaming or other threat assessments. Key requirements for the Head of Technical Architecture : Extensive experience as a Technical or Solutions Architect, with a strong background in digital product development rather than enterprise architecture or back-office systems. Proven experience building and shipping user-facing digital products, including websites or applications, with clear examples of ownership across multiple major releases. Hands-on experience delivering AI-enabled products, ideally including AI agents deployed directly to end users. Experience scaling digital products to national audiences, ideally supporting tens of thousands of concurrent users. Strong technical leadership experience, including managing architecture teams and multiple architects. Strong AWS experience, ideally including serverless technologies and Amazon Bedrock. Experience establishing AI guardrails, managing safety risks and conducting red teaming or threat assessments. The successful candidate must hold SC clearance before starting. Experience with agentic development, AI evaluation, secure-by-design principles, NCSC guidance, the Cyber Assessment Framework (CAF), privacy and user experience management would be advantageous. AWS certifications or a computer science qualification would also be useful, but practical experience is more important. If you are interested in the Head of Technical Architecture role, please apply in the immediate instance. Head of Technical Architecture, Head of Architecture, Director of Technical Architecture, Technical Architecture Director

Senior Engineering Manager (Golang, AWS) Fully remote £110,000 to £130,000 plus bi-annual bonus We are looking for an experienced Engineering Manager to take ownership of the engineering function at a fast-growing technology business, where the platform is written in Go and the team is being built out around it. This is the most senior technical position in the business, with a route through to Head of Engineering or CTO as it scales. You will lead the engineers and tech leads, set the technical direction across the platform and own the architecture calls that shape it. As the technical voice of the business you will sit with the leadership team on strategy, and own how the function grows from here: recruitment, headcount planning and the engineering spend. On a typical day, you will be making architecture calls across the platform, driving automation and testing standards, growing the leads and engineers beneath you, and sitting with Product and the leadership team on roadmap and technical trade-offs. You will not be in the code every day, but you will be close enough to it to open an editor when something needs you. As our ideal candidate, you will have led engineering teams for several years, including other leads or managers, with a long career of backend engineering behind you and strong computer science fundamentals, most of it on distributed systems. Production Go, real work in AWS, REST APIs built to carry load, and API security you have implemented rather than read about. Whilst this role leans towards leadership, staying close to the technology matters here, so hands-on Go is not optional. Time spent in a startup or scale-up, work in a regulated environment, or experience with a modern Javascript framework such as React or Vue, is highly advantageous.

The Woodland Trust is looking for a Dynamics 365 Developer to join our Business Applications Management team. This will be a key role in developing, supporting and evolving our Microsoft Dynamics 365 and Power Platform estate. The Role: Design and develop solutions across Dynamics 365, Customer Insights Journeys, and the Power Platform. Work with third-party suppliers to ensure effective transfer of knowledge, documentation, deployment processes and technical ownership to the internal team. Collaborate with business analysts and stakeholders to translate business requirements into scalable technical solutions. Ensure solutions comply with organisational architecture, security, governance and compliance requirements. Investigate and resolve application issues, defects and technical debt. Produce and maintain high-quality technical documentation, development standards and operating procedures. Share technical expertise and mentor colleagues to build organisational capability. Support user acceptance testing, release planning and production deployments. This is a hybrid position with a mix of home working and from our head office in Grantham, Lincolnshire. Head office attendance would be required once a month on average. This is a full-time, 2-year fixed term contract. The Candidate: Experience developing and supporting Microsoft Dynamics 365 Customer Engagement and Power Platform solutions. Strong technical knowledge and experience working across Power Apps, Power Automate, Dataverse, C#, .NET, JavaScript and Azure DevOps, including pipeline management and deployment. Knowledge of Dynamics 365 architecture, Dataverse security, Power Platform governance, and Application Lifecycle Management (ALM) best practices. Experience contributing to solution design, technical documentation, release management and governance activities, and with managing a mix of solutions (managed and unmanaged) and custom applications within a single implementation. Knowledge of data quality, migration and integration considerations within enterprise CRM platforms. Experience working alongside stakeholders, suppliers and managed service partners, with exposure to Customer Insights Journeys or similar platforms. Ideally, experience designing, developing and supporting plugins and custom APIs. A degree-level qualification or equivalent experience in Computer Science, Information Technology or related discipline, and Microsoft Power Platform or Dynamics 365 certifications (e.g. PL-400, PL-600, MB-280 are desirable. Benefits and Wellbeing: Joining our team means you'll be part of our fight for a greener, healthier planet for people and wildlife. We take good care of our staff, offering support and training opportunities. We also offer: Enhanced Employer Pension Life Assurance Flexible and hybrid working options (7am - 7pm) Generous annual leave - 25 Days plus Bank Holidays (pro rata for part-time) Buy and sell holiday scheme Enhanced parental pay Employee assistance programme To support inclusivity and remove barriers for candidates, we publish all salaries upfront and proudly follow the We Show the Salary pledge. The salary listed is the set salary for this role, and we don't ask applicants to state their current pay or expectations. If you choose to apply, we'll take that as confirmation that the advertised salary meets your expectations. About Us: The Woodland Trust is the UK's largest woodland conservation charity. We want to see a world where woods and trees thrive for people and nature. The Trust engages and inspires people to make a difference by protecting, restoring and creating woodland and getting more trees in the ground. Our commitment to Diversity and Inclusion: To achieve our mission, we need to better reflect society and the communities we work in. People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply. Application information and advice: For fairness we keep our candidates' personal details hidden from the hiring managers, and we do not ask for your CV at application. Make sure that you answer the application questions to show your relevant skills and passion for the role. Completed applications will be reviewed by a hiring manager and/or a member of the recruitment team, and you will receive an update on the outcome of your application via email. Acceptable Use - Artificial Intelligence (AI): We understand that candidates may choose to use AI tools to support their job applications. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools. Apply now: If you're ready to make a difference and grow with us, apply today. We might close advertising early if we receive a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in progress, we will email you prior to closing to give you time to complete. The interview process will include an initial telephone interview and a second-stage interview which will take place via Teams. Interviews are expected to take place w/c Mon 30th November.