33 jobs found

VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation. What we do We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do. Permanent, Full time The Area Manager holds a central leadership position responsible for delivering safe, compliant, and high quality maintenance and response services across a defined portfolio of Defence establishments. Acting as the operational lead for their area, the Area Manager ensures that all statutory, regulatory, and MoD specific requirements are met, while driving performance, efficiency, and value for money. This role requires a strong technical background, exceptional stakeholder management skills, and the ability to lead multidisciplinary teams in a complex, high risk environment. A key part of the role involves the oversight of all maintenance and response activities, ensuring that works are delivered in accordance with JSP 375, statutory legislation, and VIVO's Health, Safety and Environmental standards. The Area Manager ensures that supply chain partners deploy suitably qualified and experienced operatives, that safe systems of work are consistently applied, and that all tasks are properly recorded, tracked, and closed out within the CAFM system. They are responsible for reviewing RAMS, coordinating safe working processes, and, where required, acting as Method Statement Coordinator to ensure consistency and compliance across sites. The Area Manager plays a critical role in maintaining site safety, ensuring that all activities align with the requirements for Working at Height, Confined Spaces, and other specialist disciplines. They may act as Asbestos or Legionella Responsible Person where needed, ensuring that relevant management plans are followed and that all operatives adhere to safe and compliant working practices. They also take responsibility for managing risk registers, identifying defects, and ensuring that issues involving equipment, systems, or infrastructure are promptly escalated and addressed. Strong people leadership is essential, as the role includes coordinating day to day activities of site teams, supervising Skilled Persons, and ensuring that work is delivered to agreed service levels. The Area Manager supports the development of team capability through coaching, clear direction, and ongoing performance monitoring. They champion a proactive safety culture, fostering accountability and encouraging teams to deliver their best work while meeting operational and contractual objectives. Acting as a single point of contact for end users, they manage customer requests, resolve issues promptly, and provide technical and professional advice to ensure high levels of client satisfaction. The role requires excellent relationship building skills, with the ability to sustain strong, collaborative partnerships with the Defence Infrastructure Organisation (DIO), site personnel, and other stakeholders. The Area Manager must understand the operational priorities of the Head of Establishment (HoE) and support estate activities through informed decision making, professional guidance, and a thorough understanding of military site operations. They also contribute to new work identification and support the development of formal Additional Works submissions. Commercial awareness is a vital aspect of this role. The Area Manager must balance operational delivery with sound financial judgement, ensuring that services are provided efficiently, economically, and in line with contractual expectations. They work collaboratively to identify and mitigate contract risks, contribute to forward maintenance planning, and ensure that operations provide value for money while enabling a profitable business model for VIVO. This position requires a technically competent leader with strong analytical and organisational skills, capable of planning resources effectively, monitoring progress against clear objectives, and using data and digital tools to support decision making. The Area Manager must demonstrate a solid understanding of property maintenance, asset management, and construction processes, as well as the ability to enforce health and safety compliance across all sites. What You'll Bring Candidates should ideally hold an HNC or higher qualification in a Building or Mechanical discipline and bring practical experience in planned and reactive maintenance, as well as small project delivery. They should be willing to take on additional responsibilities such as Working at Height or Confined Space Authorised Person duties, or roles including Legionella and Asbestos Responsible Person. Participation in an out of hours on call rota is also required. Membership of a relevant professional body and asset management qualifications (such as those from the Institute of Asset Management) are desirable and would further strengthen a candidate's suitability for the position. The successful Area Manager will be a confident leader who leads by example, communicates effectively, makes sound decisions under pressure, and consistently demonstrates the company's values. They will bring strong judgement, technical credibility, and a commitment to delivering high quality, compliant services across a busy and fast paced Defence environment. What We Offer Bonus 25 days annual leave 6% employee matched pension contribution Life assurance 2x annual salary 1x professional subscription per year Private medical cover for self and partner VIVO Defence Services The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process. At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

Confidential Job Opportunity - Head of Account Management Location: North Leicester Hybrid: 2 days from home Salary: Up to £65,000 SF Recruitment is partnering with a leading insurance and professional services business to recruit a Head of Account Management. We are seeking an experienced client-focused professional with a recruitment agency background and strong expertise in IR35 and contractor compliance. This senior role focuses on driving revenue growth, managing key client relationships, and leading a high-performing Account Management team. The Role: The Head of Account Management will: Own and develop strategic B2B client relationships, acting as the senior point of contact. Drive revenue growth through cross-sell, up-sell, and account expansion. Lead, coach, and develop the Account Management team, embedding best practices in client engagement and commercial delivery. Implement consistent account management processes, including onboarding, reviews, and value reporting. Work closely with Professional Services and Service Delivery teams to ensure compliance and exceptional client outcomes, with a focus on IR35/off-payroll regulations. What We're Looking For: Proven experience in senior account management or client success leadership, ideally within recruitment, managed services, or contingent workforce sectors. Strong expertise in IR35, contractor compliance, or employment tax, with the ability to guide clients and internal teams. Recruitment agency experience is highly preferred. Strong commercial acumen with a track record of growing revenue from existing clients. Experience leading and mentoring client-facing teams. Excellent communication, negotiation, and stakeholder management skills. Proficiency in CRM and reporting tools (Salesforce, Power BI). Desirable: Background in professional services, insurance, tax, or recruitment. Experience in commercial proposal development and client retention strategy. Benefits: Competitive salary up to £65,000 Hybrid working (2 days from home) Funded private healthcare and non-contributory pension 25 days holiday plus bank holidays Wellbeing allowance and free parking This is an exciting opportunity for a commercially astute, client-focused professional with recruitment agency experience and IR35 expertise to lead a key team within a growing insurance and professional services business. JBRP1_UKTJ

Duties and Responsibilities Development of the Allied World regional portfolio exploring opportunities with our existing partners and establishing new relationships Perform extensive account analysis according to underwriting guidelines to include thorough review of underwriting application/submission, consideration of risk management protocols, research via online services and other available resources and liaising with other Company departments to establish full understanding of risk exposures Perform referrals (as required) with the relevant AW contact Responsible for timely and correct issuance of bound polices. Working closely with the wider Commercial Division and contribute to the formation of overall strategy / business plans and the execution thereof. Authorizing of quotes, binders and invoices in accordance with company guidelines. Accountable for the maintenance of underwriting files in an orderly manner and in accordance with the underwriting guidelines. Supervision of work to Underwriters as deemed appropriate and responsible for the professional development and training of assigned team members or direct reports where applicable. Marketing - attend client/broker meetings, lunches, dinners and other social outings as applicable. Meet with key brokers regularly to discuss production, service and other topics relative to division operation Person Specification Required 5 - 7 years demonstrable experience underwriting commercial combined or property business Excellent analytical skills and solid knowledge of pricing & actuarial models and methods Must be highly articulate, with exceptional communication and interpersonal skills - required for daily liaison with clients and brokers including delivering effective presentations and building strong working relationships. Strong marketing and business development capability - commercial acumen, ability to influence and negotiate to various levels of seniority, internally and externally. Highly computer literate within MS Office applications and an advanced level proficiency using underwriting systems Methodical approach to work, strong organization skills; capable of dealing with tight reporting dealing and conflicting priorities Overall team player with collaborative outlook - coaching approach to the development of more junior members of the team. Working at Allied World Our team of over 1,600 professionals has deep expertise in the industry. They enjoy their work, and many have served for several years. This is what you can expect when you join us: Instant membership in the Allied World team - a global network of colleagues who will support your career journey A manager who will help you build your career through a structured coaching program Access to a full suite of learning and development tools and resources Global Presence We are headquartered in Bermuda, with offices in Atlanta, Boston, Brisbane, Chicago, Costa Mesa, Dallas, Dublin, Farmington (CT), Hong Kong, Houston, Labuan, London, Los Angeles, Manchester, Miami, Nashville, New Jersey, New York, Philadelphia, San Francisco, Singapore, Sydney, Toronto and Zug. Our Business Allied World Assurance Company Holdings, Ltd, through its subsidiaries, is a global provider of insurance and reinsurance solutions. We operate under the brand Allied World and have supported clients, cedents and trading partners with thoughtful service and meaningful coverages since 2001. We are a subsidiary of Fairfax Financial Holdings Limited, and benefit from a worldwide network of affiliated entities that allow us to think and respond in non-traditional ways. Allied World is an equal opportunity employer. Subject to applicable law, all qualified applicants will be considered for employment without regard to race, color, religion or belief, gender, age, disability, military service, marital or civil partnership status, family status, sexual orientation, ethnic or national origin, genetic information or any other characteristic protected by applicable law or regulation in the relevant jurisdiction where we operate.

Customer Solutions Specialist (Geotechnical Engineer) Customer Solutions Specialist (Geotechnical Engineer) About Us At Seequent, we help organisations to understand the underground, giving the confidence to make better decisions faster. We build world leading technology that is at the forefront of Earth sciences, transforming the way our customers work. Every day we help them develop critical mineral resources more sustainably, design and build better infrastructure, source renewable energy, and reduce their impact on the environment. We operate in 145+ countries while proudly maintaining headquarters in New Zealand. Role The role of Customer Solution Specialist (CSS) is dedicated to providing technical support, subject matter expertise (SME), and product advice and solutions to our regional sales teams and customers. The role may have a domain specialism. The role sits within the regional Customer Solutions team. The ideal candidate will bring proven technical and solution design skills gained within a complex technological solution sale based technology market. They must be 'customer facing' - able to interface with prospects and customers with charisma and presence to quickly get to the heart of the client's existing software environment, identify and propose solutions that will improve their business processes and ultimately, success. Present complex technical solutions with gravitas. Be able to "join the dots" between technology and the business benefit; recommend optimal solution designs whilst managing the customers' expectations to establish and maintain technical credibility. The successful candidate will need to possess the skills to communicate effectively with people from many different cultures, as well as with users where English is not their primary language. This will include in person and web delivered demonstrations and training of the full ecosystem of our products and services. The role will require the candidate to become proficient across multiple solutions in the Seequent suite, to be able to support across multiple segments in time, thus providing a true generalist technical sales /SME capability to the go to market (GTM) teams. Being hands on, task oriented and customer focused, this role is responsible for providing well rounded technical assistance backed up by great product knowledge, quick response times, analysis, problem solving and solution finding. Business acumen and the ability to support further growth in customer accounts is a core aspect of this role. Significant travel can be expected to ensure we retain a strong market orientation. This role is a key part of leveraging our fast expanding footprint in our growing region and an opportunity to be part of a great team, in a great company, with a great purpose. Our expectations of you Product Knowledge Become proficient as a generalist CSS across the Seequent product portfolio including Leapfrog, Central, OpenGround, GeoStudio, PLAXIS and other products or solutions as required. Learn from the customer how, what, where and why they are using our products or competing products and the problems that they are attempting to solve, then feed that information back to the appropriate teams within the business. Develop and share their own technical expertise to provide advisory support to customers, colleagues and peers, enabling them to be successful in meeting their objectives. Professional Capabilities Demonstrated ability to question, listen and analyze to establish the current and desired picture. Provides solutions appropriate to the client's needs and to improve their business results. Be responsive to customer technical queries providing timely and professional support. Be authentic; become a business partner and trusted advisor to clients, peers and prospective customers. Be a team player, working as part of the regional team to identify and progress opportunities within new and existing customers. Market development - setting up demonstrations, webinars and supplying product information to prospective customers. Be a CRM champion by ensuring the accurate maintenance of the client database which provides Segment and Product Management with vital market information relating to future business pipeline. Marketing and Business Goals Actively monitor customer satisfaction levels and work to improve outcomes and customer perceptions. Assist, facilitate and support all product upgrades, new releases and new products. Skills, knowledge and competencies required to be great at this role Experience in Finite Element Analysis (FEA), Finite Element Modelling (FEM), Numerical Modelling. Experience ideally in ground investigation, environmental geology, geotechnical engineering, civil or environmental engineering consultancy or related industry. Teritary qualification in geotechnical engineering, geology, hydrogeology, earth sciences, or a closely related discipline. Operational experience in civil or environmental engineering infrastructure construction projects an advantage. Experience using, developing, or testing commercial software in fields of GIS, geospatial, 3D modelling, geoscience, numerical modelling or data management, an advantage. Technical orientation and natural curiosity for how software works and a passion for being regarded as an expert user and technical guru. Relationship building abilities. Demonstrable ability to support sales with technical information and insight, advice, demonstrations, solution architecting, best practice, innovative ideas etc during pre sales phase to ensure we are crafting a winning solution for the opportunity that gains mindshare and credibility. Demonstrable ability to confidently provide pre sales technical and solution support to the sales teams, and lead and own the technical aspects of prospect and customer engagements. Keeps sales teams and management updated proactively on progress of all solutions, pre sales, and post sales. Be able to demonstrate and train customers across the software solution set, with style, proficiency and knowledge in C level and technical audience customer meetings. Confident oral and written communication skills in English (other European Languages - Italian, German would be advantageous). Our Commitment to Equity, Diversity, and Inclusion At Seequent, we champion the uniqueness of each individual. Our commitment to inclusiveness, equity, and accessibility is fundamental to who we are. If you require accommodation during our recruitment process, please let our Talent Acquisition team know. We are here to ensure a fair opportunity for all. Research underscores that some individuals, especially women and underrepresented groups, may hesitate to apply for roles if they don't meet every requirement. Please don't count yourself out if you don't tick every box. We are committed to hiring a diverse team and encourage individuals of all background and abilities to apply. Thank you for considering us as your potential employer; we're excited to see what you can bring to our team! Benefits of being a Seequenteer and why you'll love being on our team Our people - Working at Seequent means becoming part of a community of collaborative innovators with insatiable curiosity and a passion to make a difference. Seequenteers are experts at what they do, visionaries with bold ideas for the future, and driven by a desire to make meaningful change. Our culture - At Seequent you'll be encouraged to Find a Better Way, Think Customer, Collaborate Enthusiastically, Exceed Expectations and Take Ownership, no matter what role you're in. Our values define a culture of open mindedness, connected teams despite geographical distance, transparent communication, and leadership at any level, where everyone is welcome as their authentic self. Our offices - Seequent operates from offices all over the world; as part of the Bentley Systems family. Our office hubs are fueled by barista crafted coffee, games, table tennis, Lego, online trivia battles, and regular office team events. We like to celebrate our wins with cake too, lots of cake. Benefits - Competitive salary, flexible working, a paid day each year to volunteer, an employee share purchase plan in most locations, rewards & recognition program, continuous learning and career growth opportunities, internal engagement events, culture & wellbeing program, personal support resources. Additional benefits are unique to each location Seequent resides in. How to apply If this sounds like the role for you, apply today with a covering letter and CV.

Network and Compliance Administrator Reporting to: Head of Compliance Salary: Competitive, dependent on experience Contract type: Full Time (35 hrs per week), Permanent Location: Newark, NG24 1BS (remote/hybrid working) Who are we: Fiducia Commercial Network is a trading name of The Fiducia Network Ltd which is a commercial finance 'Appointed Representative' (AR) network. Our mission is to evolve, manage, and maintain the network of choice for the commercial finance broker with a duty of care, best customer outcomes and the needs of the SME at the heart of all they do. Building long-term broker-client relationships in an industry that has for far too long been just about the transaction. Quality support from qualified professionals, offering evidence-based guidance for all business in all sectors, going through the many and varied stages and phases of running a business. The Role: The Network and Compliance Administrator is responsible for supporting effective onboarding and ongoing administration of Appointed Representatives (AR's) within the Network. This role also provides essential assistance to the Compliance team, ensuring adherence to regulatory and compliance requirements in line with relevant frameworks, policies, and standards. The ethos of the compliance team is to support the health of the business and protect consumer outcomes with expert knowledge, support, and challenge. Key Roles & Responsibilities: Monitor the firm's appointed representatives, ensuring all relevant regulatory requirements are met through client file checking. Support Operations Manager and Network Managers administrative duties as required. Ensure the firm's prospective appointed representatives are effectively and efficiently on-boarded. Complete tasks within the compliance monitoring plan. Maintain the 'White documents' used by the appointed representatives and ensure they are kept up to date, and the appointed representatives are aware of any changes made. Maintain the firm's compliance with Consumer Duty and report any concerns to the Head of Compliance. Research customer complaints and queries in line with the firm's Consumer Duty obligations. Complete data related queries in line with the firm's Data Protection obligations. Assist with answering queries raised by the appointed representatives in a timely manner. Feeds data and narrative to the Head of Compliance and ensure these are of high quality and accurate. Comply at all times with the Compliance Training & Competence Scheme of the firm. Comply at all times with the requirements of the Financial Services and Markets Act 2000, and the FCA Principles, Code of Practice. Required Qualifications/Expertise: Experience in a similar role and a passion for providing exceptional customer service. Experience of managing workloads and administration with a proven track record of multi-tasking and working to deadlines. Work in a consistent and compliant manner to FCA standards. Technical: Excellent attention to detail. Ability to understand data. Good presentation and communication skills. Proven ability to maintain and build strong collaborative working relationships. Good organisational skills. Good ability to prioritise workload. Strong skills in Microsoft Office and general IT. Interest in finance and compliance. Behavioural: Excellent written & Verbal communication skills. Experience of collaborating with internal and external stakeholders. Proven planning ability - identifying priorities and actions to assist in delivering results. Personal resilience and ability to respond positively to pressure. Interested? Please apply with your updated Cv. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.