Purpose of Onyx The Onyx Research Data Tech organization represents a major investment by GSK R&D and Digital & Tech, designed to deliver a step-change in our ability to leverage data, knowledge, and prediction to find new medicines. We are a full-stack shop consisting of product and portfolio leadership, data engineering, infrastructure and DevOps, data / metadata / knowledge platforms, and AI/ML and analysis platforms, all geared toward: Building a next-generation data experience for GSK's scientists, engineers, and decision-makers, increasing productivity and reducing time spent on "data mechanics" Providing best-in-class AI/ML and data analysis environments to accelerate our predictive capabilities and attract top-tier talent Aggressively engineering our data at scale to unlock the value of our combined data assets and predictions in real-time Onyx Product Management is at the heart of our mission, ensuring that everything from our infrastructure, to platforms, to end-user facing data assets and environments is designed to maximize our impact on R&D. The Product Management team partners with R&D stakeholders and Onyx leadership to develop a strategic roadmap for all customer-facing aspects of Onyx, including data assets, ontology, Knowledge Graph / semantic search, data / computing / analysis platforms, and data-powered applications. We are seeking an experienced Senior Product Manager who will be accountable for designing and delivering the road map for molecule design products to support GSK Research and Development. This role will be pivotal in ensuring a cohesive enterprise level strategy towards molecule design solutions and will ensure our scientists have access to best-in-in-class technology products to improve research productivity and ultimately deliver new medicines for our patients. In this role you will: Own and lead the product roadmap, product development, launch and adoption of novel molecule design solutions to benefit the scientific community at GSK across multiple departments Play a key role in defining the strategic direction for molecule design tools with GenAI capabilities at the core Partner closely with the wider Onyx tech team, as well as R&D scientists and leaders, to deliver industry-leading cloud-based products and solutions with GenAI and agentic capabilities. Key Responsibilities: Product Strategy and Roadmap: Develop and execute a comprehensive product strategy and roadmap for molecule design solutions and tools, aligned with the Onyx's overall product vision and objectives. Customer Understanding: Conduct in-depth customer research, gather customer insights, and engage with customers regularly to understand emerging requirements. Product Planning and Definition: Collaborate with stakeholders to define product requirements, features, and specifications based on customer feedback, product vision, and business goals. Agile Product Development: Work closely with portfolio and engineering teams in an agile environment to ensure successful and timely delivery of product releases, including prioritization, sprint planning, and backlog management. GenAI Product and Capability Upgrade: Spearhead the development of a new class of AI Agents, powered by LLMs and Generative AI, designed to autonomously execute complex scientific research tasks like hypothesis generation, experimental design, and data interpretation. Design and productize the human-agent interaction layer, moving beyond traditional UIs to create conversational and goal-driven interfaces that allow scientists to delegate multi-step tasks and interpret the outputs of autonomous GenAI systems. Own the product lifecycle for models and agents, leading the strategy for data acquisition, model fine-tuning, and the development of APIs/agents that allow them to be leveraged as "tools" by other agents and systems. Model-In-The-Loop Design: Structuring products so that R&D users can easily challenge, verify, and provide feedback to improve the agentic tools and underlying models (human-guided iteration). Demonstrate Human + AI collaboration with minimum friction to drive user adoption. Lead highly technical product discussions with engineering leaders, translating ambiguous scientific objectives into precise requirements for fine-tuning foundational models, vector databases, and multi-agent system architectures. Cross-Functional Collaboration: Collaborate with both tech and RD teams, including DevOps & Infrastructure, data engineering, computing platform engineering, data & knowledge platform engineering, program management teams and RD data leadership teams, to align product strategies, gather input, and drive successful implementation plans. Product Launch and Adoption: Lead product launches, ensuring effective communication, training, and support materials to drive successful product adoption and customer satisfaction. Product Performance and Optimization: Continuously monitor product performance, collect and analyze data, and drive iterative improvements to enhance product usability, performance, and customer experience. Why you? Qualifications & Skills: We are looking for professionals with these required skills to achieve our goals: Bachelors degree in Bioinformatics, Computational Biology, cheminformatics, AI/ML, Computer Science, Software Engineering, or related discipline. Significant experience in product management with a proven track record of shipping 0-to-1 software products powered by AI/GenAI, LLMs, or autonomous agents in a commercial or large-scale enterprise setting. Demonstrated experience defining product strategy for modern applications, including hands-on experience with technologies core to AI systems such as vector databases, MLOps, retrieval-augmented generation, and model fine-tuning. Direct product management experience designing and launching AI agents that can utilize tools (APIs, function calling) to perform complex, multi-step actions and reason about their environment. Deep technical fluency with cloud-native architectures (e.g., AWS, GCP, Azure), API design, and the infrastructure required to serve and scale LLM-based applications Preferred Qualifications & Skills: Master's degree or PhD in Bioinformatics, Computational Biology, Computational Chemistry, Data Science, Computer Science/Software Engineering, Cloud Computing or related discipline. Hands-on software engineering or data science experience in a GenAI-focused team prior to transitioning into product management. Familiarity with the architecture of modern transformer-based models and the strategic product trade-offs between using proprietary models (e.g., GPT-4, Claude), open-source models (e.g., Llama, Mistral), and fine-tuning custom models. Experience building products that manage or interpret complex, unstructured biomedical data Extensive knowledge of bioinformatics, computational biology, or cheminformatics, and a strong vision for how agentic AI can revolutionize the drug discovery process. Extensive product experience designing, optimizing, and implementing Model Context Protocols (MCP) for LLM-powered agents, including advanced strategies for prompt engineering, context window management, memory architectures (e.g., short-term, long-term memory), and ensuring model coherence over extended multi-turn interactions. Hands-on experience with product management tools such as Confluence, Jira, Miro, Monday, Notion, etc. Previous experience in life science industry or biopharma R&D is a plus. Closing Date for Applications: Tuesday 6th January 2026 (COB) Please note: As we approach the holiday season, our recruitment team and hiring managers will have limited availability between now and early January. We encourage you to apply and will review all applications, however response times may be longer than usual, and interviews may be scheduled after the New Year. We appreciate your understanding and look forward to connecting soon! Please take a copy of the Job Description, as this will not be available post closure of the advert. When applying for this role, please use the 'cover letter' of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application. During the course of your application, you will be requested to complete voluntary information which will be used to monitor the effectiveness of our equality and diversity policies. Your information will be treated as confidential and will not be used in any part of the selection process. If you require a reasonable adjustment to the application / selection process to enable you to demonstrate your ability to perform the job requirements, please contact . This will help us to understand any modifications we may need to make to support you throughout our selection process. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines . click apply for full job details
Apr 04, 2026
Full time
Purpose of Onyx The Onyx Research Data Tech organization represents a major investment by GSK R&D and Digital & Tech, designed to deliver a step-change in our ability to leverage data, knowledge, and prediction to find new medicines. We are a full-stack shop consisting of product and portfolio leadership, data engineering, infrastructure and DevOps, data / metadata / knowledge platforms, and AI/ML and analysis platforms, all geared toward: Building a next-generation data experience for GSK's scientists, engineers, and decision-makers, increasing productivity and reducing time spent on "data mechanics" Providing best-in-class AI/ML and data analysis environments to accelerate our predictive capabilities and attract top-tier talent Aggressively engineering our data at scale to unlock the value of our combined data assets and predictions in real-time Onyx Product Management is at the heart of our mission, ensuring that everything from our infrastructure, to platforms, to end-user facing data assets and environments is designed to maximize our impact on R&D. The Product Management team partners with R&D stakeholders and Onyx leadership to develop a strategic roadmap for all customer-facing aspects of Onyx, including data assets, ontology, Knowledge Graph / semantic search, data / computing / analysis platforms, and data-powered applications. We are seeking an experienced Senior Product Manager who will be accountable for designing and delivering the road map for molecule design products to support GSK Research and Development. This role will be pivotal in ensuring a cohesive enterprise level strategy towards molecule design solutions and will ensure our scientists have access to best-in-in-class technology products to improve research productivity and ultimately deliver new medicines for our patients. In this role you will: Own and lead the product roadmap, product development, launch and adoption of novel molecule design solutions to benefit the scientific community at GSK across multiple departments Play a key role in defining the strategic direction for molecule design tools with GenAI capabilities at the core Partner closely with the wider Onyx tech team, as well as R&D scientists and leaders, to deliver industry-leading cloud-based products and solutions with GenAI and agentic capabilities. Key Responsibilities: Product Strategy and Roadmap: Develop and execute a comprehensive product strategy and roadmap for molecule design solutions and tools, aligned with the Onyx's overall product vision and objectives. Customer Understanding: Conduct in-depth customer research, gather customer insights, and engage with customers regularly to understand emerging requirements. Product Planning and Definition: Collaborate with stakeholders to define product requirements, features, and specifications based on customer feedback, product vision, and business goals. Agile Product Development: Work closely with portfolio and engineering teams in an agile environment to ensure successful and timely delivery of product releases, including prioritization, sprint planning, and backlog management. GenAI Product and Capability Upgrade: Spearhead the development of a new class of AI Agents, powered by LLMs and Generative AI, designed to autonomously execute complex scientific research tasks like hypothesis generation, experimental design, and data interpretation. Design and productize the human-agent interaction layer, moving beyond traditional UIs to create conversational and goal-driven interfaces that allow scientists to delegate multi-step tasks and interpret the outputs of autonomous GenAI systems. Own the product lifecycle for models and agents, leading the strategy for data acquisition, model fine-tuning, and the development of APIs/agents that allow them to be leveraged as "tools" by other agents and systems. Model-In-The-Loop Design: Structuring products so that R&D users can easily challenge, verify, and provide feedback to improve the agentic tools and underlying models (human-guided iteration). Demonstrate Human + AI collaboration with minimum friction to drive user adoption. Lead highly technical product discussions with engineering leaders, translating ambiguous scientific objectives into precise requirements for fine-tuning foundational models, vector databases, and multi-agent system architectures. Cross-Functional Collaboration: Collaborate with both tech and RD teams, including DevOps & Infrastructure, data engineering, computing platform engineering, data & knowledge platform engineering, program management teams and RD data leadership teams, to align product strategies, gather input, and drive successful implementation plans. Product Launch and Adoption: Lead product launches, ensuring effective communication, training, and support materials to drive successful product adoption and customer satisfaction. Product Performance and Optimization: Continuously monitor product performance, collect and analyze data, and drive iterative improvements to enhance product usability, performance, and customer experience. Why you? Qualifications & Skills: We are looking for professionals with these required skills to achieve our goals: Bachelors degree in Bioinformatics, Computational Biology, cheminformatics, AI/ML, Computer Science, Software Engineering, or related discipline. Significant experience in product management with a proven track record of shipping 0-to-1 software products powered by AI/GenAI, LLMs, or autonomous agents in a commercial or large-scale enterprise setting. Demonstrated experience defining product strategy for modern applications, including hands-on experience with technologies core to AI systems such as vector databases, MLOps, retrieval-augmented generation, and model fine-tuning. Direct product management experience designing and launching AI agents that can utilize tools (APIs, function calling) to perform complex, multi-step actions and reason about their environment. Deep technical fluency with cloud-native architectures (e.g., AWS, GCP, Azure), API design, and the infrastructure required to serve and scale LLM-based applications Preferred Qualifications & Skills: Master's degree or PhD in Bioinformatics, Computational Biology, Computational Chemistry, Data Science, Computer Science/Software Engineering, Cloud Computing or related discipline. Hands-on software engineering or data science experience in a GenAI-focused team prior to transitioning into product management. Familiarity with the architecture of modern transformer-based models and the strategic product trade-offs between using proprietary models (e.g., GPT-4, Claude), open-source models (e.g., Llama, Mistral), and fine-tuning custom models. Experience building products that manage or interpret complex, unstructured biomedical data Extensive knowledge of bioinformatics, computational biology, or cheminformatics, and a strong vision for how agentic AI can revolutionize the drug discovery process. Extensive product experience designing, optimizing, and implementing Model Context Protocols (MCP) for LLM-powered agents, including advanced strategies for prompt engineering, context window management, memory architectures (e.g., short-term, long-term memory), and ensuring model coherence over extended multi-turn interactions. Hands-on experience with product management tools such as Confluence, Jira, Miro, Monday, Notion, etc. Previous experience in life science industry or biopharma R&D is a plus. Closing Date for Applications: Tuesday 6th January 2026 (COB) Please note: As we approach the holiday season, our recruitment team and hiring managers will have limited availability between now and early January. We encourage you to apply and will review all applications, however response times may be longer than usual, and interviews may be scheduled after the New Year. We appreciate your understanding and look forward to connecting soon! Please take a copy of the Job Description, as this will not be available post closure of the advert. When applying for this role, please use the 'cover letter' of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application. During the course of your application, you will be requested to complete voluntary information which will be used to monitor the effectiveness of our equality and diversity policies. Your information will be treated as confidential and will not be used in any part of the selection process. If you require a reasonable adjustment to the application / selection process to enable you to demonstrate your ability to perform the job requirements, please contact . This will help us to understand any modifications we may need to make to support you throughout our selection process. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines . click apply for full job details
Pension Insurance Corporation ("PIC") provides secure retirement incomes through comprehensive risk management and excellence in asset and liability management, as well as exceptional customer service. Our purpose is to pay the pensions of our current and future policyholders. A newly created role has arisen within our Origination department at PIC: we are recruiting for aHead of Transition Programme Managementto join our Transitions function, which plays a critical role in the management and delivery of transition projects for clients. This involves delivering efficient project management processes, standards, and governance frameworks to reduce cost, mitigate risks and drive value across the Company. The purpose of this role is to engage and develop strong working relationships with stakeholders at all levels to ensure key internal departments (Operations, Origination, Finance, Finance Actuarial, IT, Longevity Risk Management, Information Management, Legal and Risk) and PIC's third parties (Administration, Legal, Communications, Actuarial) to ensure that transition processes deliver on our commitments to clients and quality into the business. You will partner with our Co-Heads of Transition Management to deliver strong business outcomes relating to systems, processes, and technology improvements and automation as appropriate, which deliver positive outcomes for the Company brand and market reputation as well as for our policyholders on a consistent basis. Specific accountabilities assigned to the role of Transition Programme Manager: Programme Leadership: Lead and manage a programme comprising multiple, concurrent client-facing transition projects, ensuring cohesive delivery and oversight. Project Governance: Establish and maintain appropriate project governance, including reporting, documentation, and controls in line with internal standards. Escalation: Act as a primary escalation point for clients, transition managers or third parties, ensuring a professional and responsive service that meets or exceeds expectations. Planning and Scheduling: Oversee detailed programme planning, project scheduling, and resource allocation to ensure timely delivery across all workstreams. Budget Management: Manage the overall programme budget (multi-million-pounds), including individual project cost tracking, forecasting, and reporting. Ensure cost efficiency and accountability. Stakeholder Management: Collaborate with internal stakeholders (Origination, Operations, HR, Finance, etc.) and external partners to align project objectives and deliverables with financial and human resource capacity. Risk and Issue Management: Proactively identify and manage programme risks, issues, and dependencies, ensuring effective resolution or escalation. Team Leadership: Provide leadership, guidance, and development support to Transition Managers and connected internal teams and third parties across the programme. Quality Assurance: Monitor the quality of project deliverables to ensure they meet business requirements and client satisfaction standards. Keeps informed of industry trends, market developments, regulatory changes in insurance/financial services as well as best practices relating to the Transition Experience: Proven track record of successfully delivering large, complex programmes, ideally across insurance, financial services. Demonstrated experience of managing multi-million-pound departmental budgets. Experience in leading client facing onboarding programmes at scale. Track record of delivering measurable outcomes in terms of client satisfaction, operational efficiency and commercial performance. Significant experience working with executive stakeholders and cross-functional teams. Demonstrated ability to introduce and embed governance frameworks and risk management processes. Evidence of fostering a high-performance culture and developing strong project managers. Experience in budget management, and performance reporting. Experience in developing effective monitoring and quality control processes. Knowledge: Deep understanding of programme and project management methodologies. Strong knowledge of insurance operations, client onboarding and transition processes. Awareness of governance, compliance and risk frameworks. Familiarity with change management principles and application to complex client projects. Skills Exceptional leadership and people management skills, able to inspire, coach and motivate a diverse team. Excellent stakeholder management and influencing skills, with the ability to engage credibly at Senior Executive levels Strong analytical and problem-solving abilities, with structured approach to issue resolution. Highly effective communication skills (written, verbal and presentation) with the ability to distil complex information into clear, actionable insights. Ability to balance strategic vision with hands on delivery oversight. Skilled at driving continuous improvement, innovation and best practice adoption. Commercial judgement and analytical mindset with the ability to analyse data and make informed decisions. Good working knowledge of MS Excel, MS PowerPoint, MS Word and Power BI. DEI at PIC: At PIC, we believe that true innovation stems from embracing diverse perspectives, backgrounds and experiences. We are committed to building a workplace where every individual, regardless of race, gender identity, sexual orientation, disability, age, religion, or socio-economic background, feels valued, heard and empowered to succeed. We hold ourselves accountable through ongoing initiatives, such as inclusive hiring practices, and equitable career development opportunities that support belonging and community. While we're proud of our progress, we recognise there's work ahead, and we remain dedicated to listening, learning and evolving together. In addition to a competitive base salary and the opportunity to participate in our annual, performance related bonus plan, upon joining us here at Pension Insurance Corporation, you will get access to some great benefits, including private medical insurance, 28 days' annual leave (excluding bank holidays), a generous pension scheme and much more.
Apr 04, 2026
Full time
Pension Insurance Corporation ("PIC") provides secure retirement incomes through comprehensive risk management and excellence in asset and liability management, as well as exceptional customer service. Our purpose is to pay the pensions of our current and future policyholders. A newly created role has arisen within our Origination department at PIC: we are recruiting for aHead of Transition Programme Managementto join our Transitions function, which plays a critical role in the management and delivery of transition projects for clients. This involves delivering efficient project management processes, standards, and governance frameworks to reduce cost, mitigate risks and drive value across the Company. The purpose of this role is to engage and develop strong working relationships with stakeholders at all levels to ensure key internal departments (Operations, Origination, Finance, Finance Actuarial, IT, Longevity Risk Management, Information Management, Legal and Risk) and PIC's third parties (Administration, Legal, Communications, Actuarial) to ensure that transition processes deliver on our commitments to clients and quality into the business. You will partner with our Co-Heads of Transition Management to deliver strong business outcomes relating to systems, processes, and technology improvements and automation as appropriate, which deliver positive outcomes for the Company brand and market reputation as well as for our policyholders on a consistent basis. Specific accountabilities assigned to the role of Transition Programme Manager: Programme Leadership: Lead and manage a programme comprising multiple, concurrent client-facing transition projects, ensuring cohesive delivery and oversight. Project Governance: Establish and maintain appropriate project governance, including reporting, documentation, and controls in line with internal standards. Escalation: Act as a primary escalation point for clients, transition managers or third parties, ensuring a professional and responsive service that meets or exceeds expectations. Planning and Scheduling: Oversee detailed programme planning, project scheduling, and resource allocation to ensure timely delivery across all workstreams. Budget Management: Manage the overall programme budget (multi-million-pounds), including individual project cost tracking, forecasting, and reporting. Ensure cost efficiency and accountability. Stakeholder Management: Collaborate with internal stakeholders (Origination, Operations, HR, Finance, etc.) and external partners to align project objectives and deliverables with financial and human resource capacity. Risk and Issue Management: Proactively identify and manage programme risks, issues, and dependencies, ensuring effective resolution or escalation. Team Leadership: Provide leadership, guidance, and development support to Transition Managers and connected internal teams and third parties across the programme. Quality Assurance: Monitor the quality of project deliverables to ensure they meet business requirements and client satisfaction standards. Keeps informed of industry trends, market developments, regulatory changes in insurance/financial services as well as best practices relating to the Transition Experience: Proven track record of successfully delivering large, complex programmes, ideally across insurance, financial services. Demonstrated experience of managing multi-million-pound departmental budgets. Experience in leading client facing onboarding programmes at scale. Track record of delivering measurable outcomes in terms of client satisfaction, operational efficiency and commercial performance. Significant experience working with executive stakeholders and cross-functional teams. Demonstrated ability to introduce and embed governance frameworks and risk management processes. Evidence of fostering a high-performance culture and developing strong project managers. Experience in budget management, and performance reporting. Experience in developing effective monitoring and quality control processes. Knowledge: Deep understanding of programme and project management methodologies. Strong knowledge of insurance operations, client onboarding and transition processes. Awareness of governance, compliance and risk frameworks. Familiarity with change management principles and application to complex client projects. Skills Exceptional leadership and people management skills, able to inspire, coach and motivate a diverse team. Excellent stakeholder management and influencing skills, with the ability to engage credibly at Senior Executive levels Strong analytical and problem-solving abilities, with structured approach to issue resolution. Highly effective communication skills (written, verbal and presentation) with the ability to distil complex information into clear, actionable insights. Ability to balance strategic vision with hands on delivery oversight. Skilled at driving continuous improvement, innovation and best practice adoption. Commercial judgement and analytical mindset with the ability to analyse data and make informed decisions. Good working knowledge of MS Excel, MS PowerPoint, MS Word and Power BI. DEI at PIC: At PIC, we believe that true innovation stems from embracing diverse perspectives, backgrounds and experiences. We are committed to building a workplace where every individual, regardless of race, gender identity, sexual orientation, disability, age, religion, or socio-economic background, feels valued, heard and empowered to succeed. We hold ourselves accountable through ongoing initiatives, such as inclusive hiring practices, and equitable career development opportunities that support belonging and community. While we're proud of our progress, we recognise there's work ahead, and we remain dedicated to listening, learning and evolving together. In addition to a competitive base salary and the opportunity to participate in our annual, performance related bonus plan, upon joining us here at Pension Insurance Corporation, you will get access to some great benefits, including private medical insurance, 28 days' annual leave (excluding bank holidays), a generous pension scheme and much more.
As an Enterprise Account Director, you will drive the growth of Opus 2 solutions within the world's leading law firms. You will build and expand strategic relationships within a portfolio of large law firms, identifying high-value opportunities and leading enterprise sales cycles from discovery through to close. This includes expanding existing Opus 2 subscriptions into new case teams, introducing the platform into additional offices where it may already be used in another geography (for example expanding from US offices into the UK or EMEA office). The majority of opportunities in this role come from identifying new case teams, use cases, or offices within large law firms and expanding Opus 2's footprint through strategic account development, including introducing new capabilities such as AI into existing client workflows. In some cases, the role may also involve developing opportunities with firms that are not yet Opus 2 customers, although the primary focus is expanding Opus 2's footprint within existing strategic accounts. This role requires a highly proactive enterprise seller who can independently create and progress opportunities and who can take full ownership of progressing deals from initial engagement through to close. Successful candidates operate with autonomy and pace while managing complex, multi-stakeholder enterprise sales cycles. Enterprise Account Directors manage the full deal lifecycle while working closely with internal teams across Solutions Consulting, Customer Success, Marketing, Product, and Hearings. What you'll be doing Build trusted relationships with partners, heads of disputes, litigation support teams, and innovation leaders within target firms. Develop and execute strategic account plans for a portfolio of top-tier law firms, identifying priority practices, stakeholders, and opportunities for expansion. Analyse firm strategy, practice priorities, and market positioning to identify where Opus 2 can deliver the most strategic value. Identify and create new opportunities through proactive outreach, relationship development, and internal referrals. Lead consultative enterprise sales cycles from discovery through to close. Clearly articulate the commercial value of Opus 2 solutions and position them effectively within each client's workflow and strategic priorities. Translate discovery insights and client discussions into clear commercial proposals that anchor Opus 2's value to the client's objectives and case needs. Maintain deal momentum by defining clear next steps, managing stakeholders, and progressing opportunities at pace. Achieve defined sales targets and quota on a monthly, quarterly, and annual basis. Collaborate closely with Solutions Consultants, Customer Success, Marketing, and Hearings teams to develop and progress opportunities. Maintain disciplined pipeline management and forecasting accuracy within Salesforce. Contribute insights from client conversations to inform product development, marketing initiatives, and sales strategy. Represent Opus 2 at client meetings, industry events, and marketing initiatives. What we're looking for in you We are looking for a highly driven enterprise seller who thrives in complex, relationship-driven sales environments. The ideal candidate demonstrates strong ownership, strategic thinking, and the ability to independently create and drive opportunities within large law firms through a multi-threaded stakeholder approach. Proven experience selling technology solutions into large law firms. Experience navigating complex organisations with multiple stakeholders and enterprise sales cycles. A consistent track record of meeting or exceeding enterprise sales targets. Strong pipeline discipline and forecasting accuracy. Executive presence and excellent written and verbal communication skills. Ability to communicate effectively with senior stakeholders including partners, practice leaders, and operational leaders. Strong understanding of enterprise sales methodology and consultative sales processes. Core Competencies Ownership and accountability - takes full responsibility for opportunities and drives them forward without constant direction. Strategic thinking - able to analyse firm strategy, practice priorities, and market positioning to identify high-value opportunities and align Opus 2 solutions accordingly. Pipeline creation - comfortable generating new opportunities through proactive outreach and stakeholder engagement. Commercial judgement - able to position value clearly, develop commercially sound proposals, and negotiate effectively within enterprise sales cycles. Attention to detail - maintains disciplined pipeline management and reliable forecasting. Communication - able to craft clear, persuasive messaging and communicate effectively with senior stakeholders. Internal collaboration - works effectively across sales, solutions consulting, marketing, and customer success teams. Personal Attributes Highly proactive and self-directed. Strong intellectual curiosity and problem-solving ability. Comfortable operating in fast-paced, evolving environments. Strong organisational skills and attention to detail. Professional credibility with senior legal stakeholders. What Success Looks Like Success in this role means building strong relationships within target firms, expanding adoption of Opus 2 across additional case teams and offices, and developing a pipeline of high-value opportunities that progress through the enterprise sales cycle. Enterprise Account Directors operate with autonomy, create opportunities through strategic account planning and proactive outreach, and consistently drive deals forward with pace and discipline. Working for Opus 2 Opus 2 is a global leader in legal software and services, trusted partner of the world's leading legal teams. All our achievements are underpinned by our unique culture where our people are our most valuable asset. Working at Opus 2, you'll receive: Contributory pension plan. 26 days annual holidays, flexible working, and length of service entitlement. Health Insurance. Loyalty Share Scheme. Enhanced Maternity and Paternity. Employee Assistance Programme. Electric Vehicle Salary Sacrifice. Cycle to Work Scheme. Calm and Mindfulness sessions. A day of leave to volunteer for charity or dependent cover.
Apr 04, 2026
Full time
As an Enterprise Account Director, you will drive the growth of Opus 2 solutions within the world's leading law firms. You will build and expand strategic relationships within a portfolio of large law firms, identifying high-value opportunities and leading enterprise sales cycles from discovery through to close. This includes expanding existing Opus 2 subscriptions into new case teams, introducing the platform into additional offices where it may already be used in another geography (for example expanding from US offices into the UK or EMEA office). The majority of opportunities in this role come from identifying new case teams, use cases, or offices within large law firms and expanding Opus 2's footprint through strategic account development, including introducing new capabilities such as AI into existing client workflows. In some cases, the role may also involve developing opportunities with firms that are not yet Opus 2 customers, although the primary focus is expanding Opus 2's footprint within existing strategic accounts. This role requires a highly proactive enterprise seller who can independently create and progress opportunities and who can take full ownership of progressing deals from initial engagement through to close. Successful candidates operate with autonomy and pace while managing complex, multi-stakeholder enterprise sales cycles. Enterprise Account Directors manage the full deal lifecycle while working closely with internal teams across Solutions Consulting, Customer Success, Marketing, Product, and Hearings. What you'll be doing Build trusted relationships with partners, heads of disputes, litigation support teams, and innovation leaders within target firms. Develop and execute strategic account plans for a portfolio of top-tier law firms, identifying priority practices, stakeholders, and opportunities for expansion. Analyse firm strategy, practice priorities, and market positioning to identify where Opus 2 can deliver the most strategic value. Identify and create new opportunities through proactive outreach, relationship development, and internal referrals. Lead consultative enterprise sales cycles from discovery through to close. Clearly articulate the commercial value of Opus 2 solutions and position them effectively within each client's workflow and strategic priorities. Translate discovery insights and client discussions into clear commercial proposals that anchor Opus 2's value to the client's objectives and case needs. Maintain deal momentum by defining clear next steps, managing stakeholders, and progressing opportunities at pace. Achieve defined sales targets and quota on a monthly, quarterly, and annual basis. Collaborate closely with Solutions Consultants, Customer Success, Marketing, and Hearings teams to develop and progress opportunities. Maintain disciplined pipeline management and forecasting accuracy within Salesforce. Contribute insights from client conversations to inform product development, marketing initiatives, and sales strategy. Represent Opus 2 at client meetings, industry events, and marketing initiatives. What we're looking for in you We are looking for a highly driven enterprise seller who thrives in complex, relationship-driven sales environments. The ideal candidate demonstrates strong ownership, strategic thinking, and the ability to independently create and drive opportunities within large law firms through a multi-threaded stakeholder approach. Proven experience selling technology solutions into large law firms. Experience navigating complex organisations with multiple stakeholders and enterprise sales cycles. A consistent track record of meeting or exceeding enterprise sales targets. Strong pipeline discipline and forecasting accuracy. Executive presence and excellent written and verbal communication skills. Ability to communicate effectively with senior stakeholders including partners, practice leaders, and operational leaders. Strong understanding of enterprise sales methodology and consultative sales processes. Core Competencies Ownership and accountability - takes full responsibility for opportunities and drives them forward without constant direction. Strategic thinking - able to analyse firm strategy, practice priorities, and market positioning to identify high-value opportunities and align Opus 2 solutions accordingly. Pipeline creation - comfortable generating new opportunities through proactive outreach and stakeholder engagement. Commercial judgement - able to position value clearly, develop commercially sound proposals, and negotiate effectively within enterprise sales cycles. Attention to detail - maintains disciplined pipeline management and reliable forecasting. Communication - able to craft clear, persuasive messaging and communicate effectively with senior stakeholders. Internal collaboration - works effectively across sales, solutions consulting, marketing, and customer success teams. Personal Attributes Highly proactive and self-directed. Strong intellectual curiosity and problem-solving ability. Comfortable operating in fast-paced, evolving environments. Strong organisational skills and attention to detail. Professional credibility with senior legal stakeholders. What Success Looks Like Success in this role means building strong relationships within target firms, expanding adoption of Opus 2 across additional case teams and offices, and developing a pipeline of high-value opportunities that progress through the enterprise sales cycle. Enterprise Account Directors operate with autonomy, create opportunities through strategic account planning and proactive outreach, and consistently drive deals forward with pace and discipline. Working for Opus 2 Opus 2 is a global leader in legal software and services, trusted partner of the world's leading legal teams. All our achievements are underpinned by our unique culture where our people are our most valuable asset. Working at Opus 2, you'll receive: Contributory pension plan. 26 days annual holidays, flexible working, and length of service entitlement. Health Insurance. Loyalty Share Scheme. Enhanced Maternity and Paternity. Employee Assistance Programme. Electric Vehicle Salary Sacrifice. Cycle to Work Scheme. Calm and Mindfulness sessions. A day of leave to volunteer for charity or dependent cover.
Overview Rezolve Ai is a leader in AI-powered commerce, delivering the Brain Suite (including Brain Commerce, Brain Checkout and the proprietary large-language-model "brainpowa") to major retailers, brands and payment-providers worldwide. We are looking for a seasonedTechnical Sales Lead who will serve as the strategic technology counterpart to key enterprise accounts and opportunities across Europe. In effect you'll act as the "field CTO" for the account/opportunity- deeply technical, commercially oriented, comfortable with C-suite discussions, and motivated by sales outcomes. You will partner with Account/Sales Executives and broader GTM teams to ensure our technology is positioned, deployed and scaled in ways that drive measurable business impact for customers, while translating that into revenue and growth for Rezolve Ai. Why Join Rezolve Ai Rezolve Ai is a publicly-traded (Nasdaq : RZLV) pure-play AI company focused on digital commerce and retail transformation. We are shaping the next era of "Agentic Commerce" - where autonomous AI agents reason, decide and transact on behalf of customers and brands across search, recommendation, purchase and fulfilment. You will join a high-growth, technology-driven sales organisation in EU, working with leading global brands and retailers, helping them unlock new revenue, customer experiences and operational efficiencies - while building your own commercial success. Key Responsibilities Strategic Account & Opportunity Leadership: Serve as the senior technical advisor for assigned strategic enterprise accounts in the EU region, aligning with the client's CIO/CTO, Head of Digital, eCommerce, and technology stakeholders. Co-define with sales leadership the go-to-market and account penetration strategy: understand business outcomes (e.g., conversion uplift, checkout abandonment reduction, personalized discovery, omnichannel/physical+digital integration) and map Rezolve's Brain Suite to them. Lead and shape large, complex opportunities: performing technical discovery, architecting solutions, mapping integrations (APIs, cloud, payment rails, omnichannel fulfilment), and articulating value at the executive level. Commercial & Sales Enablement: Work closely with Sales Executives to convert technical vision into commercial value - helping win and close deals by bridging the gap between technology capability and business benefit. Lead pre-sales activities: workshops, demos/proofs-of-concept, executive briefings, technical road-mapping and integration planning. Own the technical dimension of deal closure: ensure internal alignment (product, engineering, professional services) and customer confidence in solution robustness, scalability, security and future-proofing. Participate in pipeline reviews, deal forecasting and account reviews; drive measurable contribution to sales revenue and strategic account growth. Evangelism & Technical Leadership: Be the EU face of Rezolve Ai's technology for your accounts: articulate and evangelise the Brain Suite architecture (intelligence layer, payments layer, data layer) per the company's agentic-commerce vision. Advise clients on commerce-specific technology trends - such as conversational commerce, personalization, AI/LLM integration into commerce, payment rails (including digital-asset rails), omnichannel fulfilment, API-first architectures. Provide feedback from the field into product roadmap, and support the professional services/delivery organisation to drive adoption, scale and value realisation for customers. Cross-Functional Collaboration: Partner seamlessly with EU Sales, Global Partnerships, Professional Services, Product & Engineering to deliver a cohesive customer experience. Mentor and equip sales team members and pre-sales resources on the technical story, value messaging and enterprise buyer interactions. Qualifications Required 8+ years of experience in enterprise technology consulting, solution architecture, technical pre-sales or strategic sales for platform/SaaS companies - ideally in commerce, retail, payments or digital-experience domains. Proven ability to influence senior stakeholders (CIO/CTO/CDO) of large organisations, navigate complex enterprise sales cycles (multi-hundreds of thousands to multi-millions £/€). Strong technical foundation: cloud architectures, SaaS/API-first platforms, data & AI/ML (LLMs preferable), payments/checkout, omni-channel retail integrations. Familiarity with digital-asset/crypto payment rails is a plus. Outstanding communication skills: can translate technical capability into business outcomes, and present to both technical and non-technical executive audiences. Comfortable with travel across the EU region (up to 30%) and working across multiple markets/languages. Preferred: Prior experience in the retail or brand sector (omnichannel retail, global brands, enterprise commerce), experience working with major cloud platforms (Azure, Google Cloud) and understanding of marketplace/co-sell models. Technical background in software engineering, data/AI architecture, systems integration. Compensation & Performance Metrics Variable compensation will be tied to a mix of: Revenue contribution via deals influenced or won (in partnership with Account Execs); Technical win metrics (architecture robustness, client technical adoption, integration success); Customer outcomes (platform consumption, satisfaction/executive feedback, account expansion); Strategic account growth and retention within your portfolio. Rezolve is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Rezolve are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, veteran or disability status, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Rezolve will not tolerate discrimination or harassment based on any of these characteristics. Rezolve encourages applicants of all ages.
Apr 03, 2026
Full time
Overview Rezolve Ai is a leader in AI-powered commerce, delivering the Brain Suite (including Brain Commerce, Brain Checkout and the proprietary large-language-model "brainpowa") to major retailers, brands and payment-providers worldwide. We are looking for a seasonedTechnical Sales Lead who will serve as the strategic technology counterpart to key enterprise accounts and opportunities across Europe. In effect you'll act as the "field CTO" for the account/opportunity- deeply technical, commercially oriented, comfortable with C-suite discussions, and motivated by sales outcomes. You will partner with Account/Sales Executives and broader GTM teams to ensure our technology is positioned, deployed and scaled in ways that drive measurable business impact for customers, while translating that into revenue and growth for Rezolve Ai. Why Join Rezolve Ai Rezolve Ai is a publicly-traded (Nasdaq : RZLV) pure-play AI company focused on digital commerce and retail transformation. We are shaping the next era of "Agentic Commerce" - where autonomous AI agents reason, decide and transact on behalf of customers and brands across search, recommendation, purchase and fulfilment. You will join a high-growth, technology-driven sales organisation in EU, working with leading global brands and retailers, helping them unlock new revenue, customer experiences and operational efficiencies - while building your own commercial success. Key Responsibilities Strategic Account & Opportunity Leadership: Serve as the senior technical advisor for assigned strategic enterprise accounts in the EU region, aligning with the client's CIO/CTO, Head of Digital, eCommerce, and technology stakeholders. Co-define with sales leadership the go-to-market and account penetration strategy: understand business outcomes (e.g., conversion uplift, checkout abandonment reduction, personalized discovery, omnichannel/physical+digital integration) and map Rezolve's Brain Suite to them. Lead and shape large, complex opportunities: performing technical discovery, architecting solutions, mapping integrations (APIs, cloud, payment rails, omnichannel fulfilment), and articulating value at the executive level. Commercial & Sales Enablement: Work closely with Sales Executives to convert technical vision into commercial value - helping win and close deals by bridging the gap between technology capability and business benefit. Lead pre-sales activities: workshops, demos/proofs-of-concept, executive briefings, technical road-mapping and integration planning. Own the technical dimension of deal closure: ensure internal alignment (product, engineering, professional services) and customer confidence in solution robustness, scalability, security and future-proofing. Participate in pipeline reviews, deal forecasting and account reviews; drive measurable contribution to sales revenue and strategic account growth. Evangelism & Technical Leadership: Be the EU face of Rezolve Ai's technology for your accounts: articulate and evangelise the Brain Suite architecture (intelligence layer, payments layer, data layer) per the company's agentic-commerce vision. Advise clients on commerce-specific technology trends - such as conversational commerce, personalization, AI/LLM integration into commerce, payment rails (including digital-asset rails), omnichannel fulfilment, API-first architectures. Provide feedback from the field into product roadmap, and support the professional services/delivery organisation to drive adoption, scale and value realisation for customers. Cross-Functional Collaboration: Partner seamlessly with EU Sales, Global Partnerships, Professional Services, Product & Engineering to deliver a cohesive customer experience. Mentor and equip sales team members and pre-sales resources on the technical story, value messaging and enterprise buyer interactions. Qualifications Required 8+ years of experience in enterprise technology consulting, solution architecture, technical pre-sales or strategic sales for platform/SaaS companies - ideally in commerce, retail, payments or digital-experience domains. Proven ability to influence senior stakeholders (CIO/CTO/CDO) of large organisations, navigate complex enterprise sales cycles (multi-hundreds of thousands to multi-millions £/€). Strong technical foundation: cloud architectures, SaaS/API-first platforms, data & AI/ML (LLMs preferable), payments/checkout, omni-channel retail integrations. Familiarity with digital-asset/crypto payment rails is a plus. Outstanding communication skills: can translate technical capability into business outcomes, and present to both technical and non-technical executive audiences. Comfortable with travel across the EU region (up to 30%) and working across multiple markets/languages. Preferred: Prior experience in the retail or brand sector (omnichannel retail, global brands, enterprise commerce), experience working with major cloud platforms (Azure, Google Cloud) and understanding of marketplace/co-sell models. Technical background in software engineering, data/AI architecture, systems integration. Compensation & Performance Metrics Variable compensation will be tied to a mix of: Revenue contribution via deals influenced or won (in partnership with Account Execs); Technical win metrics (architecture robustness, client technical adoption, integration success); Customer outcomes (platform consumption, satisfaction/executive feedback, account expansion); Strategic account growth and retention within your portfolio. Rezolve is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Rezolve are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, veteran or disability status, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Rezolve will not tolerate discrimination or harassment based on any of these characteristics. Rezolve encourages applicants of all ages.
We live in a world that runs on physical industries like energy, logistics, manufacturing. These sectors are essential to our economy and daily lives, yet they are held back by inefficiencies, fragile legacy systems, and decades-old ways of working. This is not just a business problem; it is a societal one. When grids fail, supply chains stall, or factories falter, entire economies are disrupted. These companies face unique, complex challenges that typical software was never designed to solve. Cogna was founded to change this. Our mission is to give critical industries their own AI-powered Software Factory: a way to build and deploy bespoke digital tools that solve pressing operational challenges. Since our launch in May 2023, we've seen incredible customer traction and revenue growth. We're backed by leading VCs, including Notion Capital and Hoxton Ventures, and we're building a world-class team to take on one of the most important challenges of our time. Tackling challenges at this scale takes people who are curious, adaptable, and motivated by impact. If our mission resonates with you, we encourage you to apply, even if your experience doesn't match every requirement. We are committed to building a diverse team that reflects the industries and societies we serve. What You'll Do You will own product strategy end-to-end, defining the "why" behind every feature, abstraction, and platform investment, and ensuring the roadmap is ruthlessly aligned to Cogna's commercial goals - from ARR growth to vertical expansion and US entry. As the product editor, you will protect the coherence of our platform, resisting unnecessary complexity and choosing abstractions that scale across our entire application fleet. You will build and lead a modern, AI-native product team - growing it from 5 to 10 while designing a hybrid human + agentic operating model - and ensure Product acts as a speed multiplier for the whole organisation. You will also set the quality bar for end-user experience across every Cogna-built application and lead the adoption of AI-driven product development practices, including robust evaluation frameworks for AI-generated outputs. What We Are Looking For Experience leading Product for a platform, framework, or developer tool Strong technical fluency (APIs, data models, system architecture) Experience building products for complex, multi-stakeholder environments Proven ability to scale product teams (5+ people) Hands on with AI tools and opinionated about how they change product work Outcome driven: you measure behaviour change, not features shipped Strong judgment and editorial instinct Nice To Have Enterprise or industrial domain experience AI native product architecture experience Series A B (or similar scaling) experience Design systems leadership
Apr 03, 2026
Full time
We live in a world that runs on physical industries like energy, logistics, manufacturing. These sectors are essential to our economy and daily lives, yet they are held back by inefficiencies, fragile legacy systems, and decades-old ways of working. This is not just a business problem; it is a societal one. When grids fail, supply chains stall, or factories falter, entire economies are disrupted. These companies face unique, complex challenges that typical software was never designed to solve. Cogna was founded to change this. Our mission is to give critical industries their own AI-powered Software Factory: a way to build and deploy bespoke digital tools that solve pressing operational challenges. Since our launch in May 2023, we've seen incredible customer traction and revenue growth. We're backed by leading VCs, including Notion Capital and Hoxton Ventures, and we're building a world-class team to take on one of the most important challenges of our time. Tackling challenges at this scale takes people who are curious, adaptable, and motivated by impact. If our mission resonates with you, we encourage you to apply, even if your experience doesn't match every requirement. We are committed to building a diverse team that reflects the industries and societies we serve. What You'll Do You will own product strategy end-to-end, defining the "why" behind every feature, abstraction, and platform investment, and ensuring the roadmap is ruthlessly aligned to Cogna's commercial goals - from ARR growth to vertical expansion and US entry. As the product editor, you will protect the coherence of our platform, resisting unnecessary complexity and choosing abstractions that scale across our entire application fleet. You will build and lead a modern, AI-native product team - growing it from 5 to 10 while designing a hybrid human + agentic operating model - and ensure Product acts as a speed multiplier for the whole organisation. You will also set the quality bar for end-user experience across every Cogna-built application and lead the adoption of AI-driven product development practices, including robust evaluation frameworks for AI-generated outputs. What We Are Looking For Experience leading Product for a platform, framework, or developer tool Strong technical fluency (APIs, data models, system architecture) Experience building products for complex, multi-stakeholder environments Proven ability to scale product teams (5+ people) Hands on with AI tools and opinionated about how they change product work Outcome driven: you measure behaviour change, not features shipped Strong judgment and editorial instinct Nice To Have Enterprise or industrial domain experience AI native product architecture experience Series A B (or similar scaling) experience Design systems leadership
About the Role As a Sales Specialist, you will play a pivotal role in expanding Dow Jones' footprint across the Europe region by driving adoption of our geopolitical, security and macroeconomic analysis. This role is designed for a seasoned sales professional with a strong track record in enterprise solution selling, deep understanding of the security and geopolitical risk, and the ability to influence senior business and technical stakeholders. You'll partner closely with Sales Generalists, Product, Engineering, and Marketing teams to craft strategic solution narratives that resonate with enterprise clients. Your consultative approach, commercial acumen, and ability to translate complex technology into meaningful business impact will be key to your success. About the Team Our Global Risk Insights business provides geopolitical, security, macroeconomic and regulatory insights to a wide range of customers including financial institutions, corporations, universities, government agencies, executives and business professionals. We help organizations navigate an increasingly complex world and manage risk to their business and staff. This role will be driving sales for Global Risks Insights on Oxford Analytica and Dragonfly platforms as well as bespoke advisory projects. You Will Own and drive complex, high-value sales cycles for Global Risk Insights solutions across the European region. This includes but is not limited to our flagship subscription services Security Intelligence and Analysis Service (SIAS), the Oxford Analytica Daily Brief and our advisory services. Create a sales strategy to maximise revenue growth and market expansion within your geographical territory and specialization. Build and maintain trusted relationships with senior stakeholders (e.g., CSO, Head of Intelligence, Head of Public Affairs etc), positioning Dow Jones GRI as a long term strategic partner. Lead advisory discussions with the internal Advisory teams and external client stakeholders to shape integrated use cases that align to customer priorities. Exceed on the position's sales target and role based KPIs - the role's primary focus will be on generating and closing new opportunities across your geographical territory. Drive strategic pursuit planning and pipeline development in collaboration with Sales Generalists, unlocking net new opportunities and expanding existing relationships. Contribute to or lead the writing of any proposal, statement of work or technical document relating to the products. Analyze market trends, customer needs, and competitive dynamics to identify whitespace opportunities and differentiate Dow Jones' offerings. Participate in, lead or coach the negotiation of terms, conditions, or prices leading to the closure of the contract. Contribute to thought leadership and client education through events, briefings, and strategic workshops. Collaborate with Product and Engineering teams to influence roadmap based on customer feedback and emerging market needs. Maintain accurate sales reporting, pipeline forecasts, and opportunity tracking in our global CRM system. Other activities, tactics and behaviours as directed by management. You Have Demonstrable experience of quota carrying in enterprise sales or business development, with a focus on the geopolitical/security/macroeconomic/data or analysis space. Proven success in selling to large enterprises and managing complex deal cycles with multiple stakeholders across business and technology functions. Demonstrated ability to navigate strategic accounts, identify key decision makers, and build influence at the executive level. Strong commercial acumen with consultative selling skills and familiarity with methodologies such as Challenger, MEDDPICC, or SPIN. A collaborative mindset with experience working across matrixed teams including marketing, product, and customer success. Excellent communication, presentation, and storytelling skills tailored to both business and technical audiences. Regional experience and cultural fluency across relevant markets. Business level proficiency in local language is a plus; English fluency is required. Additional languages are preferable. Experience in field sales and willingness to travel across the region (approximately 30 %>. Our Benefits Comprehensive Insurance & Retirement plans Paid Time Off and Leaves Education Benefits Family Care Benefits Career Growth Programs Access to Dow Jones Products Employee Referral Program Employee Well being Support & Fitness Programs Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status or any other characteristic protected by law. EEO/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at . Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.
Apr 03, 2026
Full time
About the Role As a Sales Specialist, you will play a pivotal role in expanding Dow Jones' footprint across the Europe region by driving adoption of our geopolitical, security and macroeconomic analysis. This role is designed for a seasoned sales professional with a strong track record in enterprise solution selling, deep understanding of the security and geopolitical risk, and the ability to influence senior business and technical stakeholders. You'll partner closely with Sales Generalists, Product, Engineering, and Marketing teams to craft strategic solution narratives that resonate with enterprise clients. Your consultative approach, commercial acumen, and ability to translate complex technology into meaningful business impact will be key to your success. About the Team Our Global Risk Insights business provides geopolitical, security, macroeconomic and regulatory insights to a wide range of customers including financial institutions, corporations, universities, government agencies, executives and business professionals. We help organizations navigate an increasingly complex world and manage risk to their business and staff. This role will be driving sales for Global Risks Insights on Oxford Analytica and Dragonfly platforms as well as bespoke advisory projects. You Will Own and drive complex, high-value sales cycles for Global Risk Insights solutions across the European region. This includes but is not limited to our flagship subscription services Security Intelligence and Analysis Service (SIAS), the Oxford Analytica Daily Brief and our advisory services. Create a sales strategy to maximise revenue growth and market expansion within your geographical territory and specialization. Build and maintain trusted relationships with senior stakeholders (e.g., CSO, Head of Intelligence, Head of Public Affairs etc), positioning Dow Jones GRI as a long term strategic partner. Lead advisory discussions with the internal Advisory teams and external client stakeholders to shape integrated use cases that align to customer priorities. Exceed on the position's sales target and role based KPIs - the role's primary focus will be on generating and closing new opportunities across your geographical territory. Drive strategic pursuit planning and pipeline development in collaboration with Sales Generalists, unlocking net new opportunities and expanding existing relationships. Contribute to or lead the writing of any proposal, statement of work or technical document relating to the products. Analyze market trends, customer needs, and competitive dynamics to identify whitespace opportunities and differentiate Dow Jones' offerings. Participate in, lead or coach the negotiation of terms, conditions, or prices leading to the closure of the contract. Contribute to thought leadership and client education through events, briefings, and strategic workshops. Collaborate with Product and Engineering teams to influence roadmap based on customer feedback and emerging market needs. Maintain accurate sales reporting, pipeline forecasts, and opportunity tracking in our global CRM system. Other activities, tactics and behaviours as directed by management. You Have Demonstrable experience of quota carrying in enterprise sales or business development, with a focus on the geopolitical/security/macroeconomic/data or analysis space. Proven success in selling to large enterprises and managing complex deal cycles with multiple stakeholders across business and technology functions. Demonstrated ability to navigate strategic accounts, identify key decision makers, and build influence at the executive level. Strong commercial acumen with consultative selling skills and familiarity with methodologies such as Challenger, MEDDPICC, or SPIN. A collaborative mindset with experience working across matrixed teams including marketing, product, and customer success. Excellent communication, presentation, and storytelling skills tailored to both business and technical audiences. Regional experience and cultural fluency across relevant markets. Business level proficiency in local language is a plus; English fluency is required. Additional languages are preferable. Experience in field sales and willingness to travel across the region (approximately 30 %>. Our Benefits Comprehensive Insurance & Retirement plans Paid Time Off and Leaves Education Benefits Family Care Benefits Career Growth Programs Access to Dow Jones Products Employee Referral Program Employee Well being Support & Fitness Programs Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status or any other characteristic protected by law. EEO/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at . Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.
Netherlands Watford, Hertfordshire, United Kingdom (On-site) Job Description Solution Architect As a Solution Architect within the global Asset Management and Pay per Use team, you will be responsible for designing and guiding the implementation of end-to-end IT solutions across this domain. You will bridge the gap between business needs and technical execution, ensuring solutions are both functionally sound and technically robust. As a Solution Architect, you guide development teams in realizing innovative solutions that enhance our Commercial Finance operations by providing architectural guidance IT support for above domains is driven by utilising standard out-of-the-box applications and minimising custom application development. Your application landscape of approximately 6 applications ranges from basic SaaS to highly-integrated, globally-used SaaS solutions. Responsibilities: Solution Design: You collect business requirements and translate these into process, application, information, and technology architecture that you document into solution architectures and design. You ensure that the right stakeholders are involved and that the architecture is within the guidance of the Enterprise Architecture Framework. Team Functional Leadership: You motivate, inspire, and facilitate development teams, ensuring that solutions are built in accordance with the solution architectures and designs. Architecture Roadmap: You work closely together with other Solution Architects and the Lead Architect to co-create architecture roadmaps and a target state architecture in line with the business strategy. You monitor the execution of the architecture roadmaps by maintaining and coordinating the architecture backlog. Enterprise Collaboration: You actively contribute improvements to Enterprise Architecture by closely cooperating with the Enterprise Architecture Community. Model Maintenance: You ensure that the baseline architecture in the enterprise repository meet the DLL ArchiMate modelling standards and is always up-to-date. Trends Monitoring: You keep track of emerging technology trends and proactively come up with ideas on how to leverage these emerging technologies to improve Commercial Finance's IT landscape. Find out more here about how you can unleash your full potential at DLL Day to day: Solution Architecture and Design:Work with the product owner and scrum team to deliver features that have clear solution architecture design and business value; as well as technical solution designs. Thought Leadership:Serve as a thought leader on solution architecture, staying aware of the latest technology and best market practices, and supporting and coaching fellow architects. Agile Delivery:Work comfortably in an Agile delivery model, ensuring fast delivery of the investment portfolio while achieving strategic objectives, this role aligns closely with developers on a scrum team. Quality Assurance:Be accountable for the quality of solutions by providing professional guidance and performing quality assurance activities. Communication:Communicate effectively with management, conveying complex processes and IT subjects in senior management terminology. Coaching:Coach fellow architects and developers, stimulating their professional development and driving the adoption of architecture within the team. Continuous Learning:Maintain an outside-in view focused on the customer, ensuring Commercial Finance's solution architecture anticipates market developments and customer needs Stay current with industry trends, finance technologies, and architecture best practices. All members enjoy Two working days per year volunteering for a local charity. Health and Wellness program including healthy food, free health checks, fun health & vitality activities. Flexible hours with possibility to work from home Click this link for an overview of all the benefits in your region. "We lead the way in meeting the need for flexibility and transparency which our customers increasingly expect" Bachelor's or Masters degree in Computer Science, Information Technology, or equivalent experience. 3+ years of experience as a solution architect. Excellent communication in speech and writing in English. Broad understanding of strategy and architecture modelling standards. Thorough understanding of financial industry including business models and processes. Familiarity with Inventory Finance is a pre. Experience in working in Agile/scrum environments. Experience with microservices architecture, SOAP and RESTful (API) services. Experience with application development on cloud platforms like Azure. Experience with Business Process Management applications like PEGA. Knowledge of secure coding practices and protocols such as the Open Web Application Security Project (OWASP). Knowledge of SQL and NoSQL database management. Leadership and Interpersonal Skills: Ability to provide technical leadership across business and technical project dimensions, solving complex business requirements. Ability to work with the team to size, manage scope, and mitigate risk. Excellent team player with proven ability to influence. Highly adaptable to a changing environment. Outstanding organizational, communication, interpersonal, and relationship-building skills conducive to team development. Ability to give and receive open, honest feedback and foster an open and inclusive environment. Excellent written and verbal communication skills. Ability to effectively work with disparate teams throughout a diverse business community. Excellent analytical and problem-solving skills . DLL's wellbeing ambition is to educate, equip and empower members to build connections, manage their mental, emotional, physical and financial wellness and maintain balance between work and the other priorities that make up their lives. Our four wellbeing categories are as follows: Connection - Build meaningful connections with other DLL members Health - Manage mental, emotional and physical health Finance - Provide learning opportunities to help members achieve personal financial health Lifestyle - Maintain balance between work and life priorities These are the things that matter to our members and the wellbeing of our members matters to DLL Good to know: Deadline for application: March 31st (Due to high volume of applications this requisition may close prior to posted close date) The selection process may involve an assessment Applications via email will not be reviewed. Please apply online via our career website DLL appreciates the time you spend applying to our openings. We advise only those who qualify for an interview will be contacted. Hiring subject to successful completion of a background check. DLL is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If contacted for an employment opportunity, please advise Human Resources if you require accommodation in accordance with our values and all applicable legislation. About Us DLL, a great place to build your career DLL is a global asset finance company that partners with manufacturers, dealers, distributors, and end users to facilitate access to equipment and technology. Headquartered in Eindhoven, the Netherlands, we operate in over 25 countries, offering financial solutions across various industries. We are also a 100% subsidiary of our parent company Rabobank, one of the world's largest financial companies. Join our community of over 6.000 members from 75 nationalities! At DLL, our unique culture - shaped by our values (We put our customers first -Together we achieve more-You can count on me - I challenge myself and others to grow) and behaviors that define us - is at the heart of everything we do. We offer exciting job opportunities where you feel welcomed, respected and empowered to be your authentic self and share your best ideas. At DLL, we believe in the strength of our diverse perspectives and experiences, which make our global community thrive. You'll receive competitive pay, generous benefits, health and wellbeing support, and manage your work-life balance through our hybrid working flexibility. Our global operations offer you a variety of development opportunities and we encourage you to take on new challenges across our departments, businesses and regions. Our company strategy emphasizes our commitment to sustainable business and making social impact is part of that as well. Together, we'll "Partner for a better world" to make a positive impact. Joining DLL, means joining a company that consistently scores higher than the industry average in Employee Engagement surveys. This is also being acknowledged through many Great Place to Work certificates. People who work at DLL, like DLL. Join us in Partnering for a better world! Job Info Job Identification 796 Posting Date 03/03/2026, 02:37 PM Apply Before 03/31/2026, 12:00 AM
Apr 03, 2026
Full time
Netherlands Watford, Hertfordshire, United Kingdom (On-site) Job Description Solution Architect As a Solution Architect within the global Asset Management and Pay per Use team, you will be responsible for designing and guiding the implementation of end-to-end IT solutions across this domain. You will bridge the gap between business needs and technical execution, ensuring solutions are both functionally sound and technically robust. As a Solution Architect, you guide development teams in realizing innovative solutions that enhance our Commercial Finance operations by providing architectural guidance IT support for above domains is driven by utilising standard out-of-the-box applications and minimising custom application development. Your application landscape of approximately 6 applications ranges from basic SaaS to highly-integrated, globally-used SaaS solutions. Responsibilities: Solution Design: You collect business requirements and translate these into process, application, information, and technology architecture that you document into solution architectures and design. You ensure that the right stakeholders are involved and that the architecture is within the guidance of the Enterprise Architecture Framework. Team Functional Leadership: You motivate, inspire, and facilitate development teams, ensuring that solutions are built in accordance with the solution architectures and designs. Architecture Roadmap: You work closely together with other Solution Architects and the Lead Architect to co-create architecture roadmaps and a target state architecture in line with the business strategy. You monitor the execution of the architecture roadmaps by maintaining and coordinating the architecture backlog. Enterprise Collaboration: You actively contribute improvements to Enterprise Architecture by closely cooperating with the Enterprise Architecture Community. Model Maintenance: You ensure that the baseline architecture in the enterprise repository meet the DLL ArchiMate modelling standards and is always up-to-date. Trends Monitoring: You keep track of emerging technology trends and proactively come up with ideas on how to leverage these emerging technologies to improve Commercial Finance's IT landscape. Find out more here about how you can unleash your full potential at DLL Day to day: Solution Architecture and Design:Work with the product owner and scrum team to deliver features that have clear solution architecture design and business value; as well as technical solution designs. Thought Leadership:Serve as a thought leader on solution architecture, staying aware of the latest technology and best market practices, and supporting and coaching fellow architects. Agile Delivery:Work comfortably in an Agile delivery model, ensuring fast delivery of the investment portfolio while achieving strategic objectives, this role aligns closely with developers on a scrum team. Quality Assurance:Be accountable for the quality of solutions by providing professional guidance and performing quality assurance activities. Communication:Communicate effectively with management, conveying complex processes and IT subjects in senior management terminology. Coaching:Coach fellow architects and developers, stimulating their professional development and driving the adoption of architecture within the team. Continuous Learning:Maintain an outside-in view focused on the customer, ensuring Commercial Finance's solution architecture anticipates market developments and customer needs Stay current with industry trends, finance technologies, and architecture best practices. All members enjoy Two working days per year volunteering for a local charity. Health and Wellness program including healthy food, free health checks, fun health & vitality activities. Flexible hours with possibility to work from home Click this link for an overview of all the benefits in your region. "We lead the way in meeting the need for flexibility and transparency which our customers increasingly expect" Bachelor's or Masters degree in Computer Science, Information Technology, or equivalent experience. 3+ years of experience as a solution architect. Excellent communication in speech and writing in English. Broad understanding of strategy and architecture modelling standards. Thorough understanding of financial industry including business models and processes. Familiarity with Inventory Finance is a pre. Experience in working in Agile/scrum environments. Experience with microservices architecture, SOAP and RESTful (API) services. Experience with application development on cloud platforms like Azure. Experience with Business Process Management applications like PEGA. Knowledge of secure coding practices and protocols such as the Open Web Application Security Project (OWASP). Knowledge of SQL and NoSQL database management. Leadership and Interpersonal Skills: Ability to provide technical leadership across business and technical project dimensions, solving complex business requirements. Ability to work with the team to size, manage scope, and mitigate risk. Excellent team player with proven ability to influence. Highly adaptable to a changing environment. Outstanding organizational, communication, interpersonal, and relationship-building skills conducive to team development. Ability to give and receive open, honest feedback and foster an open and inclusive environment. Excellent written and verbal communication skills. Ability to effectively work with disparate teams throughout a diverse business community. Excellent analytical and problem-solving skills . DLL's wellbeing ambition is to educate, equip and empower members to build connections, manage their mental, emotional, physical and financial wellness and maintain balance between work and the other priorities that make up their lives. Our four wellbeing categories are as follows: Connection - Build meaningful connections with other DLL members Health - Manage mental, emotional and physical health Finance - Provide learning opportunities to help members achieve personal financial health Lifestyle - Maintain balance between work and life priorities These are the things that matter to our members and the wellbeing of our members matters to DLL Good to know: Deadline for application: March 31st (Due to high volume of applications this requisition may close prior to posted close date) The selection process may involve an assessment Applications via email will not be reviewed. Please apply online via our career website DLL appreciates the time you spend applying to our openings. We advise only those who qualify for an interview will be contacted. Hiring subject to successful completion of a background check. DLL is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If contacted for an employment opportunity, please advise Human Resources if you require accommodation in accordance with our values and all applicable legislation. About Us DLL, a great place to build your career DLL is a global asset finance company that partners with manufacturers, dealers, distributors, and end users to facilitate access to equipment and technology. Headquartered in Eindhoven, the Netherlands, we operate in over 25 countries, offering financial solutions across various industries. We are also a 100% subsidiary of our parent company Rabobank, one of the world's largest financial companies. Join our community of over 6.000 members from 75 nationalities! At DLL, our unique culture - shaped by our values (We put our customers first -Together we achieve more-You can count on me - I challenge myself and others to grow) and behaviors that define us - is at the heart of everything we do. We offer exciting job opportunities where you feel welcomed, respected and empowered to be your authentic self and share your best ideas. At DLL, we believe in the strength of our diverse perspectives and experiences, which make our global community thrive. You'll receive competitive pay, generous benefits, health and wellbeing support, and manage your work-life balance through our hybrid working flexibility. Our global operations offer you a variety of development opportunities and we encourage you to take on new challenges across our departments, businesses and regions. Our company strategy emphasizes our commitment to sustainable business and making social impact is part of that as well. Together, we'll "Partner for a better world" to make a positive impact. Joining DLL, means joining a company that consistently scores higher than the industry average in Employee Engagement surveys. This is also being acknowledged through many Great Place to Work certificates. People who work at DLL, like DLL. Join us in Partnering for a better world! Job Info Job Identification 796 Posting Date 03/03/2026, 02:37 PM Apply Before 03/31/2026, 12:00 AM
At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks platform in your customers. You will also help ensure customer success by increasing focus and technical accountability to our most complex customers who need guidance to accelerate usage on Databricks workloads that they have already selected, helping them maximise the value they get of our platform and the return on investment. This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestration of other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel to being technical, with expectations being that you become the post-sale technical lead across all Databricks products. This requires you to use your skills and technical credibility to engage and communicate at all levels with an organisation. You will report directly to a DSA Manager within the Field Engineering organization. The impact you will have Engage with Solutions Architects to understand the full use case demand plan for prioritised customers Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live and healthy consumption of the workloads where the customer has made the decision to consume Databricks Be the first contact for any technical issues or questions related to production/go live status of agreed upon use cases within an account, oftentimes services multiple use cases within the largest and most complex organizations Leverage both Shared Services, User Education, Onboarding/Technical Services and Support resources, along with escalating to expert level technical experts to build the right tasks that are beyond your scope of activities or expertise Create, own and execute a point-of-view as to how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals Navigate Databricks Product and Engineering teams for new product Innovations, private previews and upgrade needs Develop an execution plan that covers all activities of all customer-facing technical roles and teams to cover the below work streams: Main use cases moving from 'win' to production Product adoption (strategy and activities to increase adoption of Databricks' Lakehouse vision) Organic needs for current investment (e.g. cloud cost control, tuning & optimization) Executive and operational governance Provide internal and external updates - KPI reporting on the status of usage and customer health, covering investment status, important risks, product adoption and use case progression - to your Technical GM What we look for 5+ years of experience where you have been accountable for technical project / program delivery within the domain of Data and AI and where you can contribute to technical debate and design choices with customers Programming experience in Python, SQL or Scala Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role Understanding of solution architecture related distributed data systems Understanding of how to attribute business value and outcomes to specific project deliverables Technical program, or project management including account, stakeholder and resource management accountability Experience resolving complex and important escalation with senior customer executives Experience conducting open-ended discovery workshops, creating strategic roadmaps, conducting business analysis and managing delivery of complex programmes/projects Track record of overachievement against quota, Goals or similar objective targets Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience Can travel up to 30% when needed About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide - including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 - rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
Apr 03, 2026
Full time
At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks platform in your customers. You will also help ensure customer success by increasing focus and technical accountability to our most complex customers who need guidance to accelerate usage on Databricks workloads that they have already selected, helping them maximise the value they get of our platform and the return on investment. This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestration of other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel to being technical, with expectations being that you become the post-sale technical lead across all Databricks products. This requires you to use your skills and technical credibility to engage and communicate at all levels with an organisation. You will report directly to a DSA Manager within the Field Engineering organization. The impact you will have Engage with Solutions Architects to understand the full use case demand plan for prioritised customers Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live and healthy consumption of the workloads where the customer has made the decision to consume Databricks Be the first contact for any technical issues or questions related to production/go live status of agreed upon use cases within an account, oftentimes services multiple use cases within the largest and most complex organizations Leverage both Shared Services, User Education, Onboarding/Technical Services and Support resources, along with escalating to expert level technical experts to build the right tasks that are beyond your scope of activities or expertise Create, own and execute a point-of-view as to how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals Navigate Databricks Product and Engineering teams for new product Innovations, private previews and upgrade needs Develop an execution plan that covers all activities of all customer-facing technical roles and teams to cover the below work streams: Main use cases moving from 'win' to production Product adoption (strategy and activities to increase adoption of Databricks' Lakehouse vision) Organic needs for current investment (e.g. cloud cost control, tuning & optimization) Executive and operational governance Provide internal and external updates - KPI reporting on the status of usage and customer health, covering investment status, important risks, product adoption and use case progression - to your Technical GM What we look for 5+ years of experience where you have been accountable for technical project / program delivery within the domain of Data and AI and where you can contribute to technical debate and design choices with customers Programming experience in Python, SQL or Scala Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role Understanding of solution architecture related distributed data systems Understanding of how to attribute business value and outcomes to specific project deliverables Technical program, or project management including account, stakeholder and resource management accountability Experience resolving complex and important escalation with senior customer executives Experience conducting open-ended discovery workshops, creating strategic roadmaps, conducting business analysis and managing delivery of complex programmes/projects Track record of overachievement against quota, Goals or similar objective targets Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience Can travel up to 30% when needed About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide - including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 - rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
About the Role As a Sales Specialist, you will play a pivotal role in expanding Dow Jones' footprint across the Europe region by driving adoption of our geopolitical, security and macroeconomic analysis. This role is designed for a seasoned sales professional with a strong track record in enterprise solution selling, deep understanding of the security and geopolitical risk, and the ability to influence senior business and technical stakeholders. You'll partner closely with Sales Generalists, Product, Engineering, and Marketing teams to craft strategic solution narratives that resonate with enterprise clients. Your consultative approach, commercial acumen, and ability to translate complex technology into meaningful business impact will be key to your success. About the Team Our Global Risk Insights business provides geopolitical, security, macroeconomic and regulatory insights to a wide range of customers including financial institutions, corporations, universities, government agencies, executives and business professionals. We help organizations navigate an increasingly complex world and manage risk to their business and staff. This role will be driving sales for Global Risks Insights on Oxford Analytica and Dragonfly platforms as well as bespoke advisory projects. You Will Own and drive complex, high-value sales cycles for Global Risk Insights solutions across the European region. This includes but is not limited to our flagship subscription services Security Intelligence and Analysis Service (SIAS), the Oxford Analytica Daily Brief and our advisory services. Create a sales strategy to maximise revenue growth and market expansion within your geographical territory and specialization. Build and maintain trusted relationships with senior stakeholders (e.g., CSO, Head of Intelligence, Head of Public Affairs etc), positioning Dow Jones GRI as a long term strategic partner. Lead advisory discussions with the internal Advisory teams and external client stakeholders to shape integrated use cases that align to customer priorities. Exceed on the position's sales target and role based KPIs - the role's primary focus will be on generating and closing new opportunities across your geographical territory. Drive strategic pursuit planning and pipeline development in collaboration with Sales Generalists, unlocking net new opportunities and expanding existing relationships. Contribute to or lead the writing of any proposal, statement of work or technical document relating to the products. Analyze market trends, customer needs, and competitive dynamics to identify whitespace opportunities and differentiate Dow Jones' offerings. Participate in, lead or coach the negotiation of terms, conditions, or prices leading to the closure of the contract. Contribute to thought leadership and client education through events, briefings, and strategic workshops. Collaborate with Product and Engineering teams to influence roadmap based on customer feedback and emerging market needs. Maintain accurate sales reporting, pipeline forecasts, and opportunity tracking in our global CRM system. Other activities, tactics and behaviours as directed by management. You Have Demonstrable experience of quota carrying in enterprise sales or business development, with a focus on the geopolitical/security/macroeconomic/data or analysis space. Proven success in selling to large enterprises and managing complex deal cycles with multiple stakeholders across business and technology functions. Demonstrated ability to navigate strategic accounts, identify key decision makers, and build influence at the executive level. Strong commercial acumen with consultative selling skills and familiarity with methodologies such as Challenger, MEDDPICC, or SPIN. A collaborative mindset with experience working across matrixed teams including marketing, product, and customer success. Excellent communication, presentation, and storytelling skills tailored to both business and technical audiences. Regional experience and cultural fluency across relevant markets. Business level proficiency in local language is a plus; English fluency is required. Additional languages are preferable. Experience in field sales and willingness to travel across the region (approximately 30 %>. Our Benefits Comprehensive Insurance & Retirement plans Paid Time Off and Leaves Education Benefits Family Care Benefits Career Growth Programs Access to Dow Jones Products Employee Referral Program Employee Well being Support & Fitness Programs Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status or any other characteristic protected by law. EEO/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at . Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.
Apr 03, 2026
Full time
About the Role As a Sales Specialist, you will play a pivotal role in expanding Dow Jones' footprint across the Europe region by driving adoption of our geopolitical, security and macroeconomic analysis. This role is designed for a seasoned sales professional with a strong track record in enterprise solution selling, deep understanding of the security and geopolitical risk, and the ability to influence senior business and technical stakeholders. You'll partner closely with Sales Generalists, Product, Engineering, and Marketing teams to craft strategic solution narratives that resonate with enterprise clients. Your consultative approach, commercial acumen, and ability to translate complex technology into meaningful business impact will be key to your success. About the Team Our Global Risk Insights business provides geopolitical, security, macroeconomic and regulatory insights to a wide range of customers including financial institutions, corporations, universities, government agencies, executives and business professionals. We help organizations navigate an increasingly complex world and manage risk to their business and staff. This role will be driving sales for Global Risks Insights on Oxford Analytica and Dragonfly platforms as well as bespoke advisory projects. You Will Own and drive complex, high-value sales cycles for Global Risk Insights solutions across the European region. This includes but is not limited to our flagship subscription services Security Intelligence and Analysis Service (SIAS), the Oxford Analytica Daily Brief and our advisory services. Create a sales strategy to maximise revenue growth and market expansion within your geographical territory and specialization. Build and maintain trusted relationships with senior stakeholders (e.g., CSO, Head of Intelligence, Head of Public Affairs etc), positioning Dow Jones GRI as a long term strategic partner. Lead advisory discussions with the internal Advisory teams and external client stakeholders to shape integrated use cases that align to customer priorities. Exceed on the position's sales target and role based KPIs - the role's primary focus will be on generating and closing new opportunities across your geographical territory. Drive strategic pursuit planning and pipeline development in collaboration with Sales Generalists, unlocking net new opportunities and expanding existing relationships. Contribute to or lead the writing of any proposal, statement of work or technical document relating to the products. Analyze market trends, customer needs, and competitive dynamics to identify whitespace opportunities and differentiate Dow Jones' offerings. Participate in, lead or coach the negotiation of terms, conditions, or prices leading to the closure of the contract. Contribute to thought leadership and client education through events, briefings, and strategic workshops. Collaborate with Product and Engineering teams to influence roadmap based on customer feedback and emerging market needs. Maintain accurate sales reporting, pipeline forecasts, and opportunity tracking in our global CRM system. Other activities, tactics and behaviours as directed by management. You Have Demonstrable experience of quota carrying in enterprise sales or business development, with a focus on the geopolitical/security/macroeconomic/data or analysis space. Proven success in selling to large enterprises and managing complex deal cycles with multiple stakeholders across business and technology functions. Demonstrated ability to navigate strategic accounts, identify key decision makers, and build influence at the executive level. Strong commercial acumen with consultative selling skills and familiarity with methodologies such as Challenger, MEDDPICC, or SPIN. A collaborative mindset with experience working across matrixed teams including marketing, product, and customer success. Excellent communication, presentation, and storytelling skills tailored to both business and technical audiences. Regional experience and cultural fluency across relevant markets. Business level proficiency in local language is a plus; English fluency is required. Additional languages are preferable. Experience in field sales and willingness to travel across the region (approximately 30 %>. Our Benefits Comprehensive Insurance & Retirement plans Paid Time Off and Leaves Education Benefits Family Care Benefits Career Growth Programs Access to Dow Jones Products Employee Referral Program Employee Well being Support & Fitness Programs Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status or any other characteristic protected by law. EEO/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at . Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.
# Senior Legal Project Manager - Litigation & DisputesSenior Legal Project Manager - Litigation & DisputesSalary£80000 - £100000LocationCity of London, London, UKContractPermanentIndustryLegal ContactAlfie Senior Legal Project Manager - Litigation & Disputes An international law firm is seeking an experienced Senior Legal Project Manager to join its Legal Project Management function in a dedicated role supporting the Litigation & Dispute Resolution division.This is an excellent opportunity for a seasoned LPM professional with strong litigation and eDiscovery experience to help drive innovation, efficiency and best practice across complex and high-value matters.Reporting to the Head of Legal Project Management, you will work closely with lawyers across several dispute-focused practice areas including commercial disputes, restructuring and insolvency, intellectual property litigation, international arbitration and private wealth disputes.This role combines strategic legal project management with technical eDiscovery expertise, positioning you as a trusted advisor to legal teams and clients. You will work on complex matters while helping shape how litigation services are delivered through improved processes, financial oversight and technology adoption.Key responsibilities include supporting the planning, execution and delivery of litigation matters, ensuring projects are delivered on time, within budget and to a high standard. Working closely with legal teams and clients, you will help define project scope, objectives and deliverables while establishing clear communication structures. You will maintain workstream trackers, coordinate regular progress reviews and manage action plans, ensuring teams remain aligned and any risks or blockers are addressed quickly.You will also play an important role in matter budgeting and financial oversight, working with legal teams to develop accurate cost estimates and resource plans at the outset of matters. Throughout the lifecycle of projects you will monitor spend against budget, provide reporting and analysis to stakeholders, and work with finance and pricing teams on commercially viable pricing models including alternative fee arrangements where appropriate. Your ability to translate financial data into clear insights will support informed decision making while helping maintain profitability and deliver value to clients.A key element of this role is providing guidance on eDiscovery strategy and execution across litigation matters. You will advise legal teams on best practices across the eDiscovery lifecycle including data preservation, collection, review and production. You will assess matter-specific requirements and recommend appropriate workflows, tools and delivery approaches. Acting as a bridge between legal teams and external eDiscovery providers, you will help ensure data-heavy litigation matters are managed efficiently and cost effectively. Experience with platforms such as Relativity or similar eDiscovery tools will be beneficial.You will maintain strong relationships with clients throughout the lifecycle of matters, acting as a point of contact for project related communications. This will involve providing progress updates, managing expectations and resolving issues quickly to ensure a high level of client satisfaction and transparency in delivery.The role also involves collaborating with colleagues in legal technology, finance and operations to integrate technology and process improvements into litigation workflows. This partnership supports the adoption of new tools, improves efficiency in data-intensive matters and helps drive continuous improvement in service delivery.You will contribute to ongoing innovation initiatives within the firm, helping improve how legal services are delivered. This may include supporting internal projects, sharing best practice in project management methodologies and helping develop new ways of working across litigation teams.Working alongside senior stakeholders, you will contribute to the development of legal project management best practices across the firm. By capturing insights and lessons learned from complex matters, you will help refine delivery approaches and support broader strategic objectives around efficiency, client service and modern legal operations.You will also support the development of the wider legal project management capability through knowledge sharing, mentoring and training, helping build a strong and resilient project management function.The successful candidate will bring proven legal project management experience within a law firm environment, ideally supporting litigation or dispute resolution matters. You will have a strong understanding of eDiscovery processes and technologies, including experience managing workflows and advising legal teams on best practice approaches.A recognised Legal Project Management, Project Management or Change Management qualification is desirable. You will be a strong communicator with the ability to work effectively with senior stakeholders, translating technical or financial information into clear insights and recommendations.Strong organisational skills, attention to detail and the ability to manage multiple priorities in a fast paced environment will be key to success in this role.
Apr 03, 2026
Full time
# Senior Legal Project Manager - Litigation & DisputesSenior Legal Project Manager - Litigation & DisputesSalary£80000 - £100000LocationCity of London, London, UKContractPermanentIndustryLegal ContactAlfie Senior Legal Project Manager - Litigation & Disputes An international law firm is seeking an experienced Senior Legal Project Manager to join its Legal Project Management function in a dedicated role supporting the Litigation & Dispute Resolution division.This is an excellent opportunity for a seasoned LPM professional with strong litigation and eDiscovery experience to help drive innovation, efficiency and best practice across complex and high-value matters.Reporting to the Head of Legal Project Management, you will work closely with lawyers across several dispute-focused practice areas including commercial disputes, restructuring and insolvency, intellectual property litigation, international arbitration and private wealth disputes.This role combines strategic legal project management with technical eDiscovery expertise, positioning you as a trusted advisor to legal teams and clients. You will work on complex matters while helping shape how litigation services are delivered through improved processes, financial oversight and technology adoption.Key responsibilities include supporting the planning, execution and delivery of litigation matters, ensuring projects are delivered on time, within budget and to a high standard. Working closely with legal teams and clients, you will help define project scope, objectives and deliverables while establishing clear communication structures. You will maintain workstream trackers, coordinate regular progress reviews and manage action plans, ensuring teams remain aligned and any risks or blockers are addressed quickly.You will also play an important role in matter budgeting and financial oversight, working with legal teams to develop accurate cost estimates and resource plans at the outset of matters. Throughout the lifecycle of projects you will monitor spend against budget, provide reporting and analysis to stakeholders, and work with finance and pricing teams on commercially viable pricing models including alternative fee arrangements where appropriate. Your ability to translate financial data into clear insights will support informed decision making while helping maintain profitability and deliver value to clients.A key element of this role is providing guidance on eDiscovery strategy and execution across litigation matters. You will advise legal teams on best practices across the eDiscovery lifecycle including data preservation, collection, review and production. You will assess matter-specific requirements and recommend appropriate workflows, tools and delivery approaches. Acting as a bridge between legal teams and external eDiscovery providers, you will help ensure data-heavy litigation matters are managed efficiently and cost effectively. Experience with platforms such as Relativity or similar eDiscovery tools will be beneficial.You will maintain strong relationships with clients throughout the lifecycle of matters, acting as a point of contact for project related communications. This will involve providing progress updates, managing expectations and resolving issues quickly to ensure a high level of client satisfaction and transparency in delivery.The role also involves collaborating with colleagues in legal technology, finance and operations to integrate technology and process improvements into litigation workflows. This partnership supports the adoption of new tools, improves efficiency in data-intensive matters and helps drive continuous improvement in service delivery.You will contribute to ongoing innovation initiatives within the firm, helping improve how legal services are delivered. This may include supporting internal projects, sharing best practice in project management methodologies and helping develop new ways of working across litigation teams.Working alongside senior stakeholders, you will contribute to the development of legal project management best practices across the firm. By capturing insights and lessons learned from complex matters, you will help refine delivery approaches and support broader strategic objectives around efficiency, client service and modern legal operations.You will also support the development of the wider legal project management capability through knowledge sharing, mentoring and training, helping build a strong and resilient project management function.The successful candidate will bring proven legal project management experience within a law firm environment, ideally supporting litigation or dispute resolution matters. You will have a strong understanding of eDiscovery processes and technologies, including experience managing workflows and advising legal teams on best practice approaches.A recognised Legal Project Management, Project Management or Change Management qualification is desirable. You will be a strong communicator with the ability to work effectively with senior stakeholders, translating technical or financial information into clear insights and recommendations.Strong organisational skills, attention to detail and the ability to manage multiple priorities in a fast paced environment will be key to success in this role.
Ripjar specialises in the development of software and data products that help governments and organisations combat serious financial crime. Our technology is used to identify criminal activity such as money laundering and terrorist financing, enabling organisations to enforce sanctions at scale to help combat rogue entities and state actors. We are a remote first team, with a head office based in Cheltenham. This position is open to UK wide candidates. If you are based near Cheltenham, you are more than welcome to work from our office at any time. Team Mission: Ripjar's team's builds software products that make the world safer. We work together, mixing creativity with technology and engineering excellence to solve problems that nobody else can. Our mission is to elevate brand awareness and drive revenue growth through innovative marketing strategies that captivate audiences, foster customer loyalty and amplify the influence of our brand in the marketplace. The role: We're looking for a strategic and hands on Vice President of Marketing to lead and scale our global marketing strategy. In this role, you will be responsible for shaping our brand, driving demand, and delivering measurable growth across all channels. You'll work closely with the executive team to translate business goals into high impact marketing initiatives that strengthen market position, accelerate customer acquisition, and deepen customer engagement. This is a highly visible leadership role for someone who thrives in a fast paced environment, combines creativity with commercial insight, and is passionate about building a brand that resonates with customers and delivers sustainable growth. What you'll be doing: Develop and execute a comprehensive global marketing strategy, ensuring alignment with business objectives and regional market dynamics. Drive operational excellence by developing and executing strategies to optimise the full marketing funnel, from awareness to acquisition, ensuring MQLs seamlessly transition to SQLs and ultimately convert into closed deals. Implement performance driven, data backed marketing campaigns that align with sales goals, leveraging SEO, content marketing, paid media, account based marketing (ABM), and marketing automation in line with the budget parameters. Oversee global marketing analytics, lead scoring, conversion rate optimisation, and attribution modelling to ensure data backed decision making and pipeline forecasting. Elevate the company's brand as an industry leader by driving messaging, PR, analyst relations, and executive thought leadership initiatives. Work closely with sales leadership to create a seamless marketing to sales handoff, ensuring alignment on ICP (Ideal Customer Profile), lead quality, and sales enablement strategies. Coordinate the development of compelling positioning, messaging and competitive differentiation strategies for global markets to drive product adoption and customer retention in partnership with the marketing agency and product leadership. Optimise global marketing spend, allocate resources effectively, and lead a distributed team of marketers, growth strategists and demand generation experts. Work with Customer Success to drive customer advocacy, developing compelling new customer case studies, press releases and success stories. Qualifications: Experience in a senior B2B SaaS marketing leadership position, ideally in financial crime, risk, or compliance sectors. Proven ability to scale global marketing functions across demand gen, brand, product marketing, and field marketing. Strong track record driving end to end demand generation and delivering qualified pipeline aligned to revenue goals. Expertise in GTM strategy, product positioning, segmentation, and crafting differentiated messaging for technical SaaS solutions. Highly data driven, with strong skills in marketing analytics, attribution, forecasting, and performance optimisation. Demonstrated experience managing global teams and collaborating across time zones and functional departments. Strong background in PR, analyst relations, and executive thought leadership to elevate brand presence in enterprise markets. Ability to translate complex AI driven, risk intelligence or compliance technologies into clear, compelling narratives. Experience working with or selling into regulated industries such as financial services, government, or national security. Proven capability to manage and optimise multi million pound marketing budgets to deliver measurable ROI and pipeline impact. Why we think you'll enjoy it here: Competitive base salary DOE 25 days annual leave + birthdays off, rising to 30 days after 5 years of service & Christmas shutdown. Fully remote working 35 hour working week Flexible working hours. Private Family Healthcare Life Assurance Pension salary sacrifice Employee Assistance Programme Company contributions to your pension Enhanced maternity/paternity pay The latest tech including a top of the range MacBook Pro There is a well stocked pantry with food, snacks and drinks when in the office
Apr 03, 2026
Full time
Ripjar specialises in the development of software and data products that help governments and organisations combat serious financial crime. Our technology is used to identify criminal activity such as money laundering and terrorist financing, enabling organisations to enforce sanctions at scale to help combat rogue entities and state actors. We are a remote first team, with a head office based in Cheltenham. This position is open to UK wide candidates. If you are based near Cheltenham, you are more than welcome to work from our office at any time. Team Mission: Ripjar's team's builds software products that make the world safer. We work together, mixing creativity with technology and engineering excellence to solve problems that nobody else can. Our mission is to elevate brand awareness and drive revenue growth through innovative marketing strategies that captivate audiences, foster customer loyalty and amplify the influence of our brand in the marketplace. The role: We're looking for a strategic and hands on Vice President of Marketing to lead and scale our global marketing strategy. In this role, you will be responsible for shaping our brand, driving demand, and delivering measurable growth across all channels. You'll work closely with the executive team to translate business goals into high impact marketing initiatives that strengthen market position, accelerate customer acquisition, and deepen customer engagement. This is a highly visible leadership role for someone who thrives in a fast paced environment, combines creativity with commercial insight, and is passionate about building a brand that resonates with customers and delivers sustainable growth. What you'll be doing: Develop and execute a comprehensive global marketing strategy, ensuring alignment with business objectives and regional market dynamics. Drive operational excellence by developing and executing strategies to optimise the full marketing funnel, from awareness to acquisition, ensuring MQLs seamlessly transition to SQLs and ultimately convert into closed deals. Implement performance driven, data backed marketing campaigns that align with sales goals, leveraging SEO, content marketing, paid media, account based marketing (ABM), and marketing automation in line with the budget parameters. Oversee global marketing analytics, lead scoring, conversion rate optimisation, and attribution modelling to ensure data backed decision making and pipeline forecasting. Elevate the company's brand as an industry leader by driving messaging, PR, analyst relations, and executive thought leadership initiatives. Work closely with sales leadership to create a seamless marketing to sales handoff, ensuring alignment on ICP (Ideal Customer Profile), lead quality, and sales enablement strategies. Coordinate the development of compelling positioning, messaging and competitive differentiation strategies for global markets to drive product adoption and customer retention in partnership with the marketing agency and product leadership. Optimise global marketing spend, allocate resources effectively, and lead a distributed team of marketers, growth strategists and demand generation experts. Work with Customer Success to drive customer advocacy, developing compelling new customer case studies, press releases and success stories. Qualifications: Experience in a senior B2B SaaS marketing leadership position, ideally in financial crime, risk, or compliance sectors. Proven ability to scale global marketing functions across demand gen, brand, product marketing, and field marketing. Strong track record driving end to end demand generation and delivering qualified pipeline aligned to revenue goals. Expertise in GTM strategy, product positioning, segmentation, and crafting differentiated messaging for technical SaaS solutions. Highly data driven, with strong skills in marketing analytics, attribution, forecasting, and performance optimisation. Demonstrated experience managing global teams and collaborating across time zones and functional departments. Strong background in PR, analyst relations, and executive thought leadership to elevate brand presence in enterprise markets. Ability to translate complex AI driven, risk intelligence or compliance technologies into clear, compelling narratives. Experience working with or selling into regulated industries such as financial services, government, or national security. Proven capability to manage and optimise multi million pound marketing budgets to deliver measurable ROI and pipeline impact. Why we think you'll enjoy it here: Competitive base salary DOE 25 days annual leave + birthdays off, rising to 30 days after 5 years of service & Christmas shutdown. Fully remote working 35 hour working week Flexible working hours. Private Family Healthcare Life Assurance Pension salary sacrifice Employee Assistance Programme Company contributions to your pension Enhanced maternity/paternity pay The latest tech including a top of the range MacBook Pro There is a well stocked pantry with food, snacks and drinks when in the office
As an Enterprise Account Director, you will drive the growth of Opus 2 solutions within the world's leading law firms. You will build and expand strategic relationships within a portfolio of large law firms, identifying high-value opportunities and leading enterprise sales cycles from discovery through to close. This includes expanding existing Opus 2 subscriptions into new case teams, introducing the platform into additional offices where it may already be used in another geography (for example expanding from US offices into the UK or EMEA office). The majority of opportunities in this role come from identifying new case teams, use cases, or offices within large law firms and expanding Opus 2's footprint through strategic account development, including introducing new capabilities such as AI into existing client workflows. In some cases, the role may also involve developing opportunities with firms that are not yet Opus 2 customers, although the primary focus is expanding Opus 2's footprint within existing strategic accounts. This role requires a highly proactive enterprise seller who can independently create and progress opportunities and who can take full ownership of progressing deals from initial engagement through to close. Successful candidates operate with autonomy and pace while managing complex, multi-stakeholder enterprise sales cycles. Enterprise Account Directors manage the full deal lifecycle while working closely with internal teams across Solutions Consulting, Customer Success, Marketing, Product, and Hearings. What you'll be doing Build trusted relationships with partners, heads of disputes, litigation support teams, and innovation leaders within target firms. Develop and execute strategic account plans for a portfolio of top-tier law firms, identifying priority practices, stakeholders, and opportunities for expansion. Analyse firm strategy, practice priorities, and market positioning to identify where Opus 2 can deliver the most strategic value. Identify and create new opportunities through proactive outreach, relationship development, and internal referrals. Lead consultative enterprise sales cycles from discovery through to close. Clearly articulate the commercial value of Opus 2 solutions and position them effectively within each client's workflow and strategic priorities. Translate discovery insights and client discussions into clear commercial proposals that anchor Opus 2's value to the client's objectives and case needs. Maintain deal momentum by defining clear next steps, managing stakeholders, and progressing opportunities at pace. Achieve defined sales targets and quota on a monthly, quarterly, and annual basis. Collaborate closely with Solutions Consultants, Customer Success, Marketing, and Hearings teams to develop and progress opportunities. Maintain disciplined pipeline management and forecasting accuracy within Salesforce. Contribute insights from client conversations to inform product development, marketing initiatives, and sales strategy. Represent Opus 2 at client meetings, industry events, and marketing initiatives. What we're looking for in you We are looking for a highly driven enterprise seller who thrives in complex, relationship-driven sales environments. The ideal candidate demonstrates strong ownership, strategic thinking, and the ability to independently create and drive opportunities within large law firms through a multi-threaded stakeholder approach. Proven experience selling technology solutions into large law firms. Experience navigating complex organisations with multiple stakeholders and enterprise sales cycles. A consistent track record of meeting or exceeding enterprise sales targets. Strong pipeline discipline and forecasting accuracy. Executive presence and excellent written and verbal communication skills. Ability to communicate effectively with senior stakeholders including partners, practice leaders, and operational leaders. Strong understanding of enterprise sales methodology and consultative sales processes. Core Competencies Ownership and accountability - takes full responsibility for opportunities and drives them forward without constant direction. Strategic thinking - able to analyse firm strategy, practice priorities, and market positioning to identify high-value opportunities and align Opus 2 solutions accordingly. Pipeline creation - comfortable generating new opportunities through proactive outreach and stakeholder engagement. Commercial judgement - able to position value clearly, develop commercially sound proposals, and negotiate effectively within enterprise sales cycles. Attention to detail - maintains disciplined pipeline management and reliable forecasting. Communication - able to craft clear, persuasive messaging and communicate effectively with senior stakeholders. Internal collaboration - works effectively across sales, solutions consulting, marketing, and customer success teams. Personal Attributes Highly proactive and self-directed. Strong intellectual curiosity and problem-solving ability. Comfortable operating in fast-paced, evolving environments. Strong organisational skills and attention to detail. Professional credibility with senior legal stakeholders. What Success Looks Like Success in this role means building strong relationships within target firms, expanding adoption of Opus 2 across additional case teams and offices, and developing a pipeline of high-value opportunities that progress through the enterprise sales cycle. Enterprise Account Directors operate with autonomy, create opportunities through strategic account planning and proactive outreach, and consistently drive deals forward with pace and discipline. Working for Opus 2 Opus 2 is a global leader in legal software and services, trusted partner of the world's leading legal teams. All our achievements are underpinned by our unique culture where our people are our most valuable asset. Working at Opus 2, you'll receive: Contributory pension plan. 26 days annual holidays, flexible working, and length of service entitlement. Health Insurance. Loyalty Share Scheme. Enhanced Maternity and Paternity. Employee Assistance Programme. Electric Vehicle Salary Sacrifice. Cycle to Work Scheme. Calm and Mindfulness sessions. A day of leave to volunteer for charity or dependent cover.
Apr 03, 2026
Full time
As an Enterprise Account Director, you will drive the growth of Opus 2 solutions within the world's leading law firms. You will build and expand strategic relationships within a portfolio of large law firms, identifying high-value opportunities and leading enterprise sales cycles from discovery through to close. This includes expanding existing Opus 2 subscriptions into new case teams, introducing the platform into additional offices where it may already be used in another geography (for example expanding from US offices into the UK or EMEA office). The majority of opportunities in this role come from identifying new case teams, use cases, or offices within large law firms and expanding Opus 2's footprint through strategic account development, including introducing new capabilities such as AI into existing client workflows. In some cases, the role may also involve developing opportunities with firms that are not yet Opus 2 customers, although the primary focus is expanding Opus 2's footprint within existing strategic accounts. This role requires a highly proactive enterprise seller who can independently create and progress opportunities and who can take full ownership of progressing deals from initial engagement through to close. Successful candidates operate with autonomy and pace while managing complex, multi-stakeholder enterprise sales cycles. Enterprise Account Directors manage the full deal lifecycle while working closely with internal teams across Solutions Consulting, Customer Success, Marketing, Product, and Hearings. What you'll be doing Build trusted relationships with partners, heads of disputes, litigation support teams, and innovation leaders within target firms. Develop and execute strategic account plans for a portfolio of top-tier law firms, identifying priority practices, stakeholders, and opportunities for expansion. Analyse firm strategy, practice priorities, and market positioning to identify where Opus 2 can deliver the most strategic value. Identify and create new opportunities through proactive outreach, relationship development, and internal referrals. Lead consultative enterprise sales cycles from discovery through to close. Clearly articulate the commercial value of Opus 2 solutions and position them effectively within each client's workflow and strategic priorities. Translate discovery insights and client discussions into clear commercial proposals that anchor Opus 2's value to the client's objectives and case needs. Maintain deal momentum by defining clear next steps, managing stakeholders, and progressing opportunities at pace. Achieve defined sales targets and quota on a monthly, quarterly, and annual basis. Collaborate closely with Solutions Consultants, Customer Success, Marketing, and Hearings teams to develop and progress opportunities. Maintain disciplined pipeline management and forecasting accuracy within Salesforce. Contribute insights from client conversations to inform product development, marketing initiatives, and sales strategy. Represent Opus 2 at client meetings, industry events, and marketing initiatives. What we're looking for in you We are looking for a highly driven enterprise seller who thrives in complex, relationship-driven sales environments. The ideal candidate demonstrates strong ownership, strategic thinking, and the ability to independently create and drive opportunities within large law firms through a multi-threaded stakeholder approach. Proven experience selling technology solutions into large law firms. Experience navigating complex organisations with multiple stakeholders and enterprise sales cycles. A consistent track record of meeting or exceeding enterprise sales targets. Strong pipeline discipline and forecasting accuracy. Executive presence and excellent written and verbal communication skills. Ability to communicate effectively with senior stakeholders including partners, practice leaders, and operational leaders. Strong understanding of enterprise sales methodology and consultative sales processes. Core Competencies Ownership and accountability - takes full responsibility for opportunities and drives them forward without constant direction. Strategic thinking - able to analyse firm strategy, practice priorities, and market positioning to identify high-value opportunities and align Opus 2 solutions accordingly. Pipeline creation - comfortable generating new opportunities through proactive outreach and stakeholder engagement. Commercial judgement - able to position value clearly, develop commercially sound proposals, and negotiate effectively within enterprise sales cycles. Attention to detail - maintains disciplined pipeline management and reliable forecasting. Communication - able to craft clear, persuasive messaging and communicate effectively with senior stakeholders. Internal collaboration - works effectively across sales, solutions consulting, marketing, and customer success teams. Personal Attributes Highly proactive and self-directed. Strong intellectual curiosity and problem-solving ability. Comfortable operating in fast-paced, evolving environments. Strong organisational skills and attention to detail. Professional credibility with senior legal stakeholders. What Success Looks Like Success in this role means building strong relationships within target firms, expanding adoption of Opus 2 across additional case teams and offices, and developing a pipeline of high-value opportunities that progress through the enterprise sales cycle. Enterprise Account Directors operate with autonomy, create opportunities through strategic account planning and proactive outreach, and consistently drive deals forward with pace and discipline. Working for Opus 2 Opus 2 is a global leader in legal software and services, trusted partner of the world's leading legal teams. All our achievements are underpinned by our unique culture where our people are our most valuable asset. Working at Opus 2, you'll receive: Contributory pension plan. 26 days annual holidays, flexible working, and length of service entitlement. Health Insurance. Loyalty Share Scheme. Enhanced Maternity and Paternity. Employee Assistance Programme. Electric Vehicle Salary Sacrifice. Cycle to Work Scheme. Calm and Mindfulness sessions. A day of leave to volunteer for charity or dependent cover.
We are looking for an experienced and motivated Technical Product Manager to define, prioritise, and deliver technically complex product capabilities that underpin our commercial satellite software solutions, as we approach our next exciting period of growth this role will help deliver our plans. As a key member of our team, you would be responsible for translating product strategy and customer needs into clear technical requirements, ensuring scalable, secure, and reliable system design and execution. You would work closely with product, engineering, and services leadership to align technical decisions and trade-offs with both near-term delivery and long-term product evolution. The role partners across Product Engineering and Services Engineering to enable robust implementation while maintaining alignment with commercial and customer objectives. You would play a critical role in de-risking delivery, enabling engineering velocity, and building strong technical foundations that support growth, performance, and operational excellence. A hands on understanding of the products, customer domain, and the software development life cycle (SDLC) is essential, including a working knowledge of software development practices. We see this role as being full time, although this is negotiable. Ideally, we would like this role to be based in Edinburgh, on a hybrid basis to allow for regular interaction with the teams responsible for Product Management, Customer delivery and operations, Finance, Business Development and Sales and Marketing. What you will do As a member of the Product Management team, reporting to the Head of Product Management, your key responsibilities would be: Own specific product areas or feature sets from discovery to delivery, making technically informed decisions throughout. Lead or contribute to technical discovery work, including feasibility assessment, systems analysis, and collaboration with engineering leads. Translate user needs and stakeholder requirements into clear, technically sound product specifications and user stories. Work with the Head of Product Management and engineering teams & designers to scope and prioritise development efforts, & shape solutions that balance usability, scalability, and engineering constraints. Maintain and prioritise the product backlog with an understanding of architectural impact, complexity, and technical debt. Support roadmap development with the Senior Product Manager, including evaluating dependencies and technical sequencing. Develop and execute GTM plans in collaboration with marketing, sales, and engineering teams. Define product positioning, messaging, value propositions, and target market segments. Lead competitive analysis to inform product differentiation and market strategy. Gather customer and market insights to refine product offerings and ensure adoption. Stakeholder Collaboration & Leadership Act as the primary bridge between engineering, commercial teams, and customers. Collaborate with the Head of Services Engineering to align product development with customer support, service capabilities and operational scalability. Work closely with sales and marketing to ensure product market fit and commercial viability. Represent the product internally and externally, including industry events, customer meetings, and partner engagements. Commercial & Business Outcomes Define pricing strategies and business models to maximize revenue and profitability. Track product performance against key commercial and technical KPIs. Work with finance and leadership to build business cases for product investments. Identify and mitigate risks related to product adoption, scalability, and market entry. Essential skills & experience We see experience with the following as essential to the job: Strong background in software product management, preferably within the satellite, aerospace, or geospatial software domain or in a deeply technical role. Experience defining and executing roadmaps for B2B software products, ideally involving cloud-based, edge computing, or AI-driven solutions. Understanding of software development processes (Agile, DevOps, CI/CD) and modern software architectures (APIs, microservices, containerization. Demonstrated ability to define, deliver, and iterate on product features in a technical domain. Ability to break down complex technical problems and communicate them effectively to diverse audiences. Strong analytical skills with a data-informed approach to decision-making. Firsthand experience with software engineering and the software development life-cycle. Firsthand experience with the role that tools play in software development, especially build tools including compilers etc. The ability to read and understand code in multiple languages, at least at a high level, including C, Java and Python. An understanding of the detail, implications and nuances is not strictly necessary, nor is the ability to write code without further support. The ability to read and understand structured data files such XML, JSON and YAML. Some basic ability to work with source code files in version control systems such as git. Personal skills We're especially looking for someone who has: Combines a strong technical foundation with user-centric and strategic thinking. Enjoys diving into technical details and collaborating closely with engineers to understand trade-offs and constraints. Is proactive, accountable, and takes ownership of their product areas. Works well independently while being an effective team collaborator. Communicates clearly and confidently with both technical and non-technical audiences. Thrives on solving complex problems from both a technical and product perspective. We think that the following skills would definitely be valuable in this role: Experience in space industry standards (e.g., CCSDS, ESA standards, NASA protocols) Familiarity with spacecraft software, ground systems, or integration with hardware systems. Experience with model-based tools for software engineering, especially those that provide code generation features Experience in start-ups or scale-ups, especially in pre-launch product environments. What we can offer you A competitive salary in the range of £45k £65k depending on experience, with regular reviews. A fantastic opportunity to join a growing, innovative, employee-centred business pushing boundaries in the space industry. Flexible hours and hybrid working, enabling you to create your ideal work life balance. 36 days paid holiday per annum. Enhanced Company Sick Pay and Long-Term Sickness cover. A Health Cash Plan to cover costs such as dental, physio and optical. Life Assurance cover (x4 salary). As a member of the Bright Ascension team you would have a stake in the business through our Employee Benefit Trust. Enhanced maternity, paternity and adoption pay. Opportunities for international travel for exhibitions and trade shows. Investment in you and your skill development and the opportunity to attend relevant events and conferences to aid career / skill development. Company events and regular activities for social engagement and team building. An open, supportive, inclusive environment where you can explore your ideas and make a big difference to the product and business. About Bright Ascension We are a fast growing, innovative company changing the way that software is developed in the space industry. With customers across the world, ranging from universities and space agencies, to commercial organisations and start-ups, our core technologies enable our customers to develop and operate space-based systems and services faster, more cost effectively and more reliably. Innovation is at the heart of what we do and it is our team which drives that innovation; this is reflected in our commitment to employee ownership, which gives all of us a voice, and a stake, in our current and future success. With offices in Dundee, Edinburgh and Bristol we now have more than 50 members of staff and plans to expand significantly over the next 12 months. We are at a very exciting time in our ambitious growth plans and have fantastic opportunities for talented individuals to join our team. Our Values We worked together to identify and shape the values that underpin everything we do, our actions, our vision and all things Bright Ascension. Enjoy what you do and have fun. Be curious and be fearless. Unconventional ideas and passion are the paths to true innovation. Sharing knowledge helps the team thrive. Start a dialogue and win through teamwork. Success comes through collaboration and support. Respect & Integrity Recognise differences and accept opinions. Integrity, respect and high standards create unbreakable trust and builds reputation.
Apr 03, 2026
Full time
We are looking for an experienced and motivated Technical Product Manager to define, prioritise, and deliver technically complex product capabilities that underpin our commercial satellite software solutions, as we approach our next exciting period of growth this role will help deliver our plans. As a key member of our team, you would be responsible for translating product strategy and customer needs into clear technical requirements, ensuring scalable, secure, and reliable system design and execution. You would work closely with product, engineering, and services leadership to align technical decisions and trade-offs with both near-term delivery and long-term product evolution. The role partners across Product Engineering and Services Engineering to enable robust implementation while maintaining alignment with commercial and customer objectives. You would play a critical role in de-risking delivery, enabling engineering velocity, and building strong technical foundations that support growth, performance, and operational excellence. A hands on understanding of the products, customer domain, and the software development life cycle (SDLC) is essential, including a working knowledge of software development practices. We see this role as being full time, although this is negotiable. Ideally, we would like this role to be based in Edinburgh, on a hybrid basis to allow for regular interaction with the teams responsible for Product Management, Customer delivery and operations, Finance, Business Development and Sales and Marketing. What you will do As a member of the Product Management team, reporting to the Head of Product Management, your key responsibilities would be: Own specific product areas or feature sets from discovery to delivery, making technically informed decisions throughout. Lead or contribute to technical discovery work, including feasibility assessment, systems analysis, and collaboration with engineering leads. Translate user needs and stakeholder requirements into clear, technically sound product specifications and user stories. Work with the Head of Product Management and engineering teams & designers to scope and prioritise development efforts, & shape solutions that balance usability, scalability, and engineering constraints. Maintain and prioritise the product backlog with an understanding of architectural impact, complexity, and technical debt. Support roadmap development with the Senior Product Manager, including evaluating dependencies and technical sequencing. Develop and execute GTM plans in collaboration with marketing, sales, and engineering teams. Define product positioning, messaging, value propositions, and target market segments. Lead competitive analysis to inform product differentiation and market strategy. Gather customer and market insights to refine product offerings and ensure adoption. Stakeholder Collaboration & Leadership Act as the primary bridge between engineering, commercial teams, and customers. Collaborate with the Head of Services Engineering to align product development with customer support, service capabilities and operational scalability. Work closely with sales and marketing to ensure product market fit and commercial viability. Represent the product internally and externally, including industry events, customer meetings, and partner engagements. Commercial & Business Outcomes Define pricing strategies and business models to maximize revenue and profitability. Track product performance against key commercial and technical KPIs. Work with finance and leadership to build business cases for product investments. Identify and mitigate risks related to product adoption, scalability, and market entry. Essential skills & experience We see experience with the following as essential to the job: Strong background in software product management, preferably within the satellite, aerospace, or geospatial software domain or in a deeply technical role. Experience defining and executing roadmaps for B2B software products, ideally involving cloud-based, edge computing, or AI-driven solutions. Understanding of software development processes (Agile, DevOps, CI/CD) and modern software architectures (APIs, microservices, containerization. Demonstrated ability to define, deliver, and iterate on product features in a technical domain. Ability to break down complex technical problems and communicate them effectively to diverse audiences. Strong analytical skills with a data-informed approach to decision-making. Firsthand experience with software engineering and the software development life-cycle. Firsthand experience with the role that tools play in software development, especially build tools including compilers etc. The ability to read and understand code in multiple languages, at least at a high level, including C, Java and Python. An understanding of the detail, implications and nuances is not strictly necessary, nor is the ability to write code without further support. The ability to read and understand structured data files such XML, JSON and YAML. Some basic ability to work with source code files in version control systems such as git. Personal skills We're especially looking for someone who has: Combines a strong technical foundation with user-centric and strategic thinking. Enjoys diving into technical details and collaborating closely with engineers to understand trade-offs and constraints. Is proactive, accountable, and takes ownership of their product areas. Works well independently while being an effective team collaborator. Communicates clearly and confidently with both technical and non-technical audiences. Thrives on solving complex problems from both a technical and product perspective. We think that the following skills would definitely be valuable in this role: Experience in space industry standards (e.g., CCSDS, ESA standards, NASA protocols) Familiarity with spacecraft software, ground systems, or integration with hardware systems. Experience with model-based tools for software engineering, especially those that provide code generation features Experience in start-ups or scale-ups, especially in pre-launch product environments. What we can offer you A competitive salary in the range of £45k £65k depending on experience, with regular reviews. A fantastic opportunity to join a growing, innovative, employee-centred business pushing boundaries in the space industry. Flexible hours and hybrid working, enabling you to create your ideal work life balance. 36 days paid holiday per annum. Enhanced Company Sick Pay and Long-Term Sickness cover. A Health Cash Plan to cover costs such as dental, physio and optical. Life Assurance cover (x4 salary). As a member of the Bright Ascension team you would have a stake in the business through our Employee Benefit Trust. Enhanced maternity, paternity and adoption pay. Opportunities for international travel for exhibitions and trade shows. Investment in you and your skill development and the opportunity to attend relevant events and conferences to aid career / skill development. Company events and regular activities for social engagement and team building. An open, supportive, inclusive environment where you can explore your ideas and make a big difference to the product and business. About Bright Ascension We are a fast growing, innovative company changing the way that software is developed in the space industry. With customers across the world, ranging from universities and space agencies, to commercial organisations and start-ups, our core technologies enable our customers to develop and operate space-based systems and services faster, more cost effectively and more reliably. Innovation is at the heart of what we do and it is our team which drives that innovation; this is reflected in our commitment to employee ownership, which gives all of us a voice, and a stake, in our current and future success. With offices in Dundee, Edinburgh and Bristol we now have more than 50 members of staff and plans to expand significantly over the next 12 months. We are at a very exciting time in our ambitious growth plans and have fantastic opportunities for talented individuals to join our team. Our Values We worked together to identify and shape the values that underpin everything we do, our actions, our vision and all things Bright Ascension. Enjoy what you do and have fun. Be curious and be fearless. Unconventional ideas and passion are the paths to true innovation. Sharing knowledge helps the team thrive. Start a dialogue and win through teamwork. Success comes through collaboration and support. Respect & Integrity Recognise differences and accept opinions. Integrity, respect and high standards create unbreakable trust and builds reputation.
Senior Operations Manager Location: Field-based across the region (Head Office: Mundells, Welwyn Garden City) Salary Range: £43,591 - £49,014 per Annum (DOE) Salary Grade: M1 Car allowance: £2,000 per Annum Hours: Full-time, 37 hours per week Contract: Permanent Reports to: Regional Operations Manager Lead High-Quality Operational Delivery Across a Multi-Site Catering Portfolio Are you an experienced multi-site operations leader who thrives on delivering exceptional food, service and safety standards? HCL is seeking a Senior Operations Manager to oversee a portfolio of primary and secondary school contracts in leading Operations Managers and ensuring schools receive high-quality, nutritious and engaging food experiences. This role covers the following areas: Hemel Hempstead, Tring Cheshunt, Enfield, and North East London What You'll Lead Operational performance across a large multi-site portfolio, ensuring consistent food, service and safety standards. A team of Operations Managers and mobile workforce, providing coaching, development and performance oversight. Strategic relationships with clients, acting as a senior escalation point for service reviews and queries. Commercial performance, including food and labour cost control and contract retention. Mobilisation of new contracts, ensuring full operational readiness and compliance. Digital adoption across sites, ensuring accurate reporting and effective use of company systems. What You'll Bring Experience leading multi-site operations in education or contract catering. Strong commercial acumen including pricing, contract variations and budgeting. Ability to build senior client relationships and deliver solutions that balance value and sustainability. Proven people leadership with experience developing managers and chefs. Knowledge of Food Safety, Health & Safety, safeguarding and compliance requirements. A proactive, organised and resilient approach in a fast-paced environment. Full UK driving licence and willingness to travel widely across the region. Why Join HCL? Competitive salary Generous holiday entitlement Good pension scheme Life assurance & Employee Assistance Programme A values-driven organisation committed to quality, innovation and community Strong focus on personal development and leadership growth Apply Now If you're a forward-thinking operational leader who enjoys driving performance, inspiring teams and delivering outstanding customer outcomes, we'd love to hear from you. Closing date: 7th April 2026
Apr 02, 2026
Full time
Senior Operations Manager Location: Field-based across the region (Head Office: Mundells, Welwyn Garden City) Salary Range: £43,591 - £49,014 per Annum (DOE) Salary Grade: M1 Car allowance: £2,000 per Annum Hours: Full-time, 37 hours per week Contract: Permanent Reports to: Regional Operations Manager Lead High-Quality Operational Delivery Across a Multi-Site Catering Portfolio Are you an experienced multi-site operations leader who thrives on delivering exceptional food, service and safety standards? HCL is seeking a Senior Operations Manager to oversee a portfolio of primary and secondary school contracts in leading Operations Managers and ensuring schools receive high-quality, nutritious and engaging food experiences. This role covers the following areas: Hemel Hempstead, Tring Cheshunt, Enfield, and North East London What You'll Lead Operational performance across a large multi-site portfolio, ensuring consistent food, service and safety standards. A team of Operations Managers and mobile workforce, providing coaching, development and performance oversight. Strategic relationships with clients, acting as a senior escalation point for service reviews and queries. Commercial performance, including food and labour cost control and contract retention. Mobilisation of new contracts, ensuring full operational readiness and compliance. Digital adoption across sites, ensuring accurate reporting and effective use of company systems. What You'll Bring Experience leading multi-site operations in education or contract catering. Strong commercial acumen including pricing, contract variations and budgeting. Ability to build senior client relationships and deliver solutions that balance value and sustainability. Proven people leadership with experience developing managers and chefs. Knowledge of Food Safety, Health & Safety, safeguarding and compliance requirements. A proactive, organised and resilient approach in a fast-paced environment. Full UK driving licence and willingness to travel widely across the region. Why Join HCL? Competitive salary Generous holiday entitlement Good pension scheme Life assurance & Employee Assistance Programme A values-driven organisation committed to quality, innovation and community Strong focus on personal development and leadership growth Apply Now If you're a forward-thinking operational leader who enjoys driving performance, inspiring teams and delivering outstanding customer outcomes, we'd love to hear from you. Closing date: 7th April 2026
About The Role What you can expect from us We offer a competitive salary of £47,850 per annum 32 days annual leave plus bank holidays Opportunity to further increase annual leave with service or through the holiday purchase scheme. Immediate entry to our Pension scheme (matched contributions up to 10%). A great flexible working environment, with a range of family friendly policies. Simply Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more. Paid leave for absence including sickness, maternity, paternity, and adoption leave. Access of up to £150 annually through the 'Learning for life' scheme. Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme. Develop your career with support and access to training and qualifications. We are now recruiting a Building Surveyor to join our Complex Repairs & Maintenance team on a permanent basis. The successful candidate will be based at our Manchester office, with travel required across the region. The purpose of this role is to assess and deliver bespoke projects providing technical advice, support and property evaluation on the condition and delivery / investment requirements of the property portfolio within the Group. This is a fast-paced role, with reactive assessments and action necessary. To learn a bit more about the role and to have a chat with a member of the team, please contact . Key Responsibilities Stock Sustainability Effectively contribute towards stock sustainability, option appraisal of stock and delivery options, including any associated regeneration initiatives. Project Management Taking account of long-term maintenance needs, develop and project manage bespoke investment/refurbishment projects through appraisal in conjunction with other directorates across the business providing commercial solutions to address poor performing assets. Surveys and Project Appraisal Undertake high quality dilapidation/diagnostic building surveys across the Group providing detailed project appraisals and technical advice and support on property condition and investment requirements. Validate identified investment requirements and ensure investment is in line with the Asset Management Strategy. Investment Planning Support the investment programme assessing compatibility with the neighbourhood plan, in line with Onward and Regulatory standards, including the development of comprehensive detailed specifications that will ensure effective delivery whilst working in collaboration with Landlord Compliance, Capital Delivery and Repairs and Maintenance Teams considering whole life maintenance, and innovative solutions where applicable. Health and Safety Be responsible for health and safety and compliance with legislative requirements including CDM for all Major Works Projects activities across the Group and support the wider directorate in knowledge and expertise. Skills & Experience Essential Demonstrable knowledge of building construction, building standards, planning regulations, regulatory standards, and leasehold legislation (including Awaab's Law). Commercial understanding and experience of value for money drivers in construction with delivery of bespoke investment programmes. Detailed knowledge of construction specifications, contracts and their effective management. Knowledge of project financial valuation and evaluation, performance assessment and budget management. Experience of performing the role of 'principal designer' and knowledge of the requirements of CDM. Self-motivated, organised and ability to work autonomously Experience managing relationships with internal and external stakeholders. A Full UK Driving Licence and access to your own car. Desirable Previous experience of managing similar projects. IT skills - Microsoft office and Auto CAD com. Qualifications Essential Building related Degree or equivalent qualification/ building related specialism. Desirable Professional qualification in a property MCIOB, MRICS, MICE etc. or equivalent qualification/ experience. Project Management qualification or equivalent qualification. About The Organisation About Onward Onward Repairs is the in house repairs and maintenance service for Onward Homes, keeping customers' homes safe, secure and well maintained. Our skilled teams deliver responsive repairs, planned works and voids services, combining high standards, strong teamwork and a customer first approach. We invest in our people and take pride in making a real difference to our communities. Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region. We believe that everyone deserves a place to call their own, which is why we're committed to building 500 new homes each year. We do more than just provide a roof over our customers' heads, we're here to make a real difference. In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential. We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below. If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on and a member of the HR Team will be in touch.
Apr 02, 2026
Full time
About The Role What you can expect from us We offer a competitive salary of £47,850 per annum 32 days annual leave plus bank holidays Opportunity to further increase annual leave with service or through the holiday purchase scheme. Immediate entry to our Pension scheme (matched contributions up to 10%). A great flexible working environment, with a range of family friendly policies. Simply Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more. Paid leave for absence including sickness, maternity, paternity, and adoption leave. Access of up to £150 annually through the 'Learning for life' scheme. Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme. Develop your career with support and access to training and qualifications. We are now recruiting a Building Surveyor to join our Complex Repairs & Maintenance team on a permanent basis. The successful candidate will be based at our Manchester office, with travel required across the region. The purpose of this role is to assess and deliver bespoke projects providing technical advice, support and property evaluation on the condition and delivery / investment requirements of the property portfolio within the Group. This is a fast-paced role, with reactive assessments and action necessary. To learn a bit more about the role and to have a chat with a member of the team, please contact . Key Responsibilities Stock Sustainability Effectively contribute towards stock sustainability, option appraisal of stock and delivery options, including any associated regeneration initiatives. Project Management Taking account of long-term maintenance needs, develop and project manage bespoke investment/refurbishment projects through appraisal in conjunction with other directorates across the business providing commercial solutions to address poor performing assets. Surveys and Project Appraisal Undertake high quality dilapidation/diagnostic building surveys across the Group providing detailed project appraisals and technical advice and support on property condition and investment requirements. Validate identified investment requirements and ensure investment is in line with the Asset Management Strategy. Investment Planning Support the investment programme assessing compatibility with the neighbourhood plan, in line with Onward and Regulatory standards, including the development of comprehensive detailed specifications that will ensure effective delivery whilst working in collaboration with Landlord Compliance, Capital Delivery and Repairs and Maintenance Teams considering whole life maintenance, and innovative solutions where applicable. Health and Safety Be responsible for health and safety and compliance with legislative requirements including CDM for all Major Works Projects activities across the Group and support the wider directorate in knowledge and expertise. Skills & Experience Essential Demonstrable knowledge of building construction, building standards, planning regulations, regulatory standards, and leasehold legislation (including Awaab's Law). Commercial understanding and experience of value for money drivers in construction with delivery of bespoke investment programmes. Detailed knowledge of construction specifications, contracts and their effective management. Knowledge of project financial valuation and evaluation, performance assessment and budget management. Experience of performing the role of 'principal designer' and knowledge of the requirements of CDM. Self-motivated, organised and ability to work autonomously Experience managing relationships with internal and external stakeholders. A Full UK Driving Licence and access to your own car. Desirable Previous experience of managing similar projects. IT skills - Microsoft office and Auto CAD com. Qualifications Essential Building related Degree or equivalent qualification/ building related specialism. Desirable Professional qualification in a property MCIOB, MRICS, MICE etc. or equivalent qualification/ experience. Project Management qualification or equivalent qualification. About The Organisation About Onward Onward Repairs is the in house repairs and maintenance service for Onward Homes, keeping customers' homes safe, secure and well maintained. Our skilled teams deliver responsive repairs, planned works and voids services, combining high standards, strong teamwork and a customer first approach. We invest in our people and take pride in making a real difference to our communities. Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region. We believe that everyone deserves a place to call their own, which is why we're committed to building 500 new homes each year. We do more than just provide a roof over our customers' heads, we're here to make a real difference. In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential. We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below. If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on and a member of the HR Team will be in touch.
Product Team Leader Department: Store Management Employment Type: Permanent - Part Time Location: Belfast Boucher Reporting To: Product Manager Compensation: £26,445 FTE Description We're on the lookout for an energetic and inspiring Product Team Leader to join the team. As a Product Team Leader, you will lead, inspire, and empower your store team to deliver an inspirational customer journey and a great place to work for our teams. You will be an expert in product handling and will constantly strive to improve the customer journey through delivering exceptional visual execution and a high level of customer service. Supporting the Product and Commercial Manager to develop the team and maintain operational standards, and in turn generating outstanding sales, all round KPIs and high performing teams. For a more detailed overview of this role, check out the job description attached at the bottom of this advert. !6hr Team Leader - Part time About The Role What You'll Be Doing Deliver great product placement and 'wow' wearable outfits. Consistently deliver strong visual standards with the customer journey at the forefront of every decision. Confidently duty manage in all areas of the store operation including service, people, and operations. Support the Commercial / Product Manager in empowering the team within store to deliver for the customer by always putting customer experience at the centre of decision making. Have a good understanding of commercial tools and how to use to drive commercial actions. Take accountability to drive store KPIs, including sales, stock loss, payroll, conversion, voice of customer and RFID. Support the management of store operations, including compliance with health & safety standards. Support the development of the store team to deliver a high performing, motivated and engaged store team who feel valued and recognised for their contribution. You'll Be Perfect If You have previous experience in retail, preferably in a supervisor role. You are passionate about fashion and stay updated on the latest trends. You possess strong communication and interpersonal skills. You can motivate and inspire a team to achieve their best. You are proactive, adaptable, and thrive in a fast paced environment. And most importantly love our products as much as we do so we create the best possible customer journey! Things To Consider Fast-Paced Environment: This is a high energy role where priorities can shift quickly based on sales performance, customer trends, and seasonal demands. You'll need to be comfortable adapting to situations and juggling multiple tasks. Reporting: Your ability to analyse customer feedback and sales data will be crucial in driving improvements to your store. Managing People: Strong emotional intelligence is essential, as you'll be managing a diverse team. Hands On Role: While this position is strategic, it also requires you to be hands on with product movement, floor resets, and physical tasks like adjusting layouts, displays, and stock replenishment. Weekend Work: As part of the retail environment, you'll need to work on weekends, public holidays, and during key seasonal periods. This is especially crucial during busy times like sales events, product launches, or store promotions. Deadlines: Strong time management skills are important for balancing multiple responsibilities and meeting deadlines. This Is For You We're a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together - and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts. What we can offer you: Generous 50% staff discount & uniform allowance so you can treat yourself to our latest products! Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through the Retail Trust. Stores fitted with Kindness Cupboards to support Islanders with basic food & hygiene products if needed. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Give as you earn scheme, a 'Giver Island' day each year and receive matched funding. Progression focus throughout Retail & Head Office. Support with upskilling skills through on the job training and qualifications. A generous bonus scheme & private pension plan. 28 days (UK) 30 days (ROI) paid holiday, inclusive of Bank Holidays. Also the option to buy additional holiday for whatever the need! We mentioned the discount, right? Keeping You Safe At River Island we are committed to the safeguarding of all of our employees regardless of age or job role. We will fulfil our obligation under the Prevent duty which seeks to stop extremism and extremist views from materialising in our business. We promote and encourage the belief in British Values- including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs. Our Island is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.
Apr 02, 2026
Full time
Product Team Leader Department: Store Management Employment Type: Permanent - Part Time Location: Belfast Boucher Reporting To: Product Manager Compensation: £26,445 FTE Description We're on the lookout for an energetic and inspiring Product Team Leader to join the team. As a Product Team Leader, you will lead, inspire, and empower your store team to deliver an inspirational customer journey and a great place to work for our teams. You will be an expert in product handling and will constantly strive to improve the customer journey through delivering exceptional visual execution and a high level of customer service. Supporting the Product and Commercial Manager to develop the team and maintain operational standards, and in turn generating outstanding sales, all round KPIs and high performing teams. For a more detailed overview of this role, check out the job description attached at the bottom of this advert. !6hr Team Leader - Part time About The Role What You'll Be Doing Deliver great product placement and 'wow' wearable outfits. Consistently deliver strong visual standards with the customer journey at the forefront of every decision. Confidently duty manage in all areas of the store operation including service, people, and operations. Support the Commercial / Product Manager in empowering the team within store to deliver for the customer by always putting customer experience at the centre of decision making. Have a good understanding of commercial tools and how to use to drive commercial actions. Take accountability to drive store KPIs, including sales, stock loss, payroll, conversion, voice of customer and RFID. Support the management of store operations, including compliance with health & safety standards. Support the development of the store team to deliver a high performing, motivated and engaged store team who feel valued and recognised for their contribution. You'll Be Perfect If You have previous experience in retail, preferably in a supervisor role. You are passionate about fashion and stay updated on the latest trends. You possess strong communication and interpersonal skills. You can motivate and inspire a team to achieve their best. You are proactive, adaptable, and thrive in a fast paced environment. And most importantly love our products as much as we do so we create the best possible customer journey! Things To Consider Fast-Paced Environment: This is a high energy role where priorities can shift quickly based on sales performance, customer trends, and seasonal demands. You'll need to be comfortable adapting to situations and juggling multiple tasks. Reporting: Your ability to analyse customer feedback and sales data will be crucial in driving improvements to your store. Managing People: Strong emotional intelligence is essential, as you'll be managing a diverse team. Hands On Role: While this position is strategic, it also requires you to be hands on with product movement, floor resets, and physical tasks like adjusting layouts, displays, and stock replenishment. Weekend Work: As part of the retail environment, you'll need to work on weekends, public holidays, and during key seasonal periods. This is especially crucial during busy times like sales events, product launches, or store promotions. Deadlines: Strong time management skills are important for balancing multiple responsibilities and meeting deadlines. This Is For You We're a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together - and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts. What we can offer you: Generous 50% staff discount & uniform allowance so you can treat yourself to our latest products! Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through the Retail Trust. Stores fitted with Kindness Cupboards to support Islanders with basic food & hygiene products if needed. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Give as you earn scheme, a 'Giver Island' day each year and receive matched funding. Progression focus throughout Retail & Head Office. Support with upskilling skills through on the job training and qualifications. A generous bonus scheme & private pension plan. 28 days (UK) 30 days (ROI) paid holiday, inclusive of Bank Holidays. Also the option to buy additional holiday for whatever the need! We mentioned the discount, right? Keeping You Safe At River Island we are committed to the safeguarding of all of our employees regardless of age or job role. We will fulfil our obligation under the Prevent duty which seeks to stop extremism and extremist views from materialising in our business. We promote and encourage the belief in British Values- including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs. Our Island is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.
Country Manager - UK The Role We are hiring a Country Manager to own the UK business end to end. This role is accountable for scaling delivery across the NHS and ensuring every trust receives an exceptional, repeatable experience as Lyrebird grows. This is a senior, hands on role for an experienced NHS operator who has built and scaled healthcare delivery and wants real ownership, not a narrow functional remit. Lyrebird has established traction across the NHS and strong commercial momentum in the UK. As adoption grows, we are investing ahead of scale to ensure delivery quality, customer experience, and operational discipline keep pace with demand. The Country Manager will build the operating system for the UK business. This includes how we run pilots, roll out at scale, manage customer relationships, and hold ourselves and our customers to high standards. The goal is simple: every trust we work with becomes a long term partner and reference customer. About Us Lyrebird Health is transforming the quality and accessibility of healthcare by automating clinicians' most time consuming tasks. Thousands of clinicians across multiple disciplines use Lyrebird every day. Clinicians trust us to deliver a fast, reliable, and secure experience in high stakes clinical environments. We take that responsibility seriously and build our company around earning and maintaining that trust. If you are excited by the challenge of owning and scaling a mission critical NHS business, we would love to hear from you. What you'll do Own the UK business with accountability for operational performance and delivery outcomes Build the systems, processes, and team required to scale across the NHS Ensure every NHS trust receives a best in class customer experience Run pilots and rollouts that convert reliably and set Lyrebird up for long term success Lead customer delivery including implementation, training, go live, and ongoing relationships Establish strong governance, cadence, and accountability with senior NHS stakeholders Partner with commercial leadership to support sustainable growth Hire and lead the UK customer, implementation, and operations teams What you'll bring Deep NHS or UK healthcare experience Experience running a region, country, or large scale customer or operations function A track record of scaling delivery and customer experience in complex environments Strong judgment, high ownership, and comfort operating with ambiguity Experience in a scaling technology or healthcare business This is a senior leadership role. You will have operated at exec or near exec level, owned outcomes end to end, and led other senior leaders. At Lyrebird, you don't just write code - we help shape the future of the human experience. If you want to pioneer, to create, and to see your work touch lives directly, we'd love to hear from you. We're building a team that reflects the diversity of the people who'll benefit from our work. We want Lyrebird to be a place where everyone feels safe, supported, and able to thrive. If you're from an underrepresented background in tech, we especially encourage you to apply - even if you don't meet every single requirement.
Apr 02, 2026
Full time
Country Manager - UK The Role We are hiring a Country Manager to own the UK business end to end. This role is accountable for scaling delivery across the NHS and ensuring every trust receives an exceptional, repeatable experience as Lyrebird grows. This is a senior, hands on role for an experienced NHS operator who has built and scaled healthcare delivery and wants real ownership, not a narrow functional remit. Lyrebird has established traction across the NHS and strong commercial momentum in the UK. As adoption grows, we are investing ahead of scale to ensure delivery quality, customer experience, and operational discipline keep pace with demand. The Country Manager will build the operating system for the UK business. This includes how we run pilots, roll out at scale, manage customer relationships, and hold ourselves and our customers to high standards. The goal is simple: every trust we work with becomes a long term partner and reference customer. About Us Lyrebird Health is transforming the quality and accessibility of healthcare by automating clinicians' most time consuming tasks. Thousands of clinicians across multiple disciplines use Lyrebird every day. Clinicians trust us to deliver a fast, reliable, and secure experience in high stakes clinical environments. We take that responsibility seriously and build our company around earning and maintaining that trust. If you are excited by the challenge of owning and scaling a mission critical NHS business, we would love to hear from you. What you'll do Own the UK business with accountability for operational performance and delivery outcomes Build the systems, processes, and team required to scale across the NHS Ensure every NHS trust receives a best in class customer experience Run pilots and rollouts that convert reliably and set Lyrebird up for long term success Lead customer delivery including implementation, training, go live, and ongoing relationships Establish strong governance, cadence, and accountability with senior NHS stakeholders Partner with commercial leadership to support sustainable growth Hire and lead the UK customer, implementation, and operations teams What you'll bring Deep NHS or UK healthcare experience Experience running a region, country, or large scale customer or operations function A track record of scaling delivery and customer experience in complex environments Strong judgment, high ownership, and comfort operating with ambiguity Experience in a scaling technology or healthcare business This is a senior leadership role. You will have operated at exec or near exec level, owned outcomes end to end, and led other senior leaders. At Lyrebird, you don't just write code - we help shape the future of the human experience. If you want to pioneer, to create, and to see your work touch lives directly, we'd love to hear from you. We're building a team that reflects the diversity of the people who'll benefit from our work. We want Lyrebird to be a place where everyone feels safe, supported, and able to thrive. If you're from an underrepresented background in tech, we especially encourage you to apply - even if you don't meet every single requirement.
Introduction SymphonyAI builds Vertical AI applications that help enterprises tackle their most complex, high-value challenges like stopping financial crime, improving store performance, and boosting manufacturing efficiency. Trusted by more than 2,000 enterprise customers around the globe including 200 of the top financial institutions, top 25 CPGs, and many of the world's largest grocers and industrial manufacturers, SymphonyAI delivers domain trained applications and pre-built agents that are ready to work on day one. Background SymphonyAI is a vertical AI software company that builds domain-specific, AI-native platforms across multiple industries. Its Financial Services delivers end-to-end AML compliance and fraud prevention solutions across global financial institutions. The division's value lies in combining rule-based and predictive AI to detect both known and emerging financial crime typologies, improving compliance efficiency, accuracy, and client trust. SymphonyAI FS partners with banks, insurers, and capital markets institutions to reduce risk exposure, lower false positives, and enhance investigation efficiency through responsible and explainable AI. Job Description The Role & Requirement The Head of Professional Services, Financial Services EMEA will lead the post-sale delivery organisation for SymphonyAI's Financial Services division, overseeing 150+ FTE across London, Dublin, Poland, and continental Europe. Reporting to the Global VP of Customer Success, this executive will drive transformation to a SaaS-native, product-aligned and outcome-based delivery engine. The mandate combines strategic and operational leadership: delivering high quality value based solutions to clients, strengthening customer centricity, predictability, and delivery excellence across diverse markets while also identifying and implementing efficiencies to drive margin improvement. The role carries full ownership of post-sale performance and P&L, driving measurable gains in efficiency, repeatability, time-to-first value, and customer satisfaction. Operating within a fast-moving, product-led environment, the successful candidate will bring an AI-first mindset, commercial acumen, and cross-functional influence. Success will rely on clarity of execution, disciplined delivery governance, and close alignment with Sales, Product, Engineering, and Global Client Operations. The ideal candidate will be a consultative, commercially astute operator who can challenge and reframe client asks, build trusted partnerships with Tier-1 financial institutions, and inspire a high-performance, customer-centric culture across a complex EMEA footprint. Key Responsibilities Commercial Leadership: Accountable for utilisation, earned revenue realisation, margin, and cash. Partner with Sales to shape SOWs and evolve toward outcome-based and subscription services supporting renewal and ARR. Operational Leadership: Own services revenue, gross margin, time-to-value, adoption, and client satisfaction (CSAT) across the project-to-live lifecycle - onboarding, implementation, data services, and partners. Change Leadership: Modernise a consulting-led model into a SaaS-native, product-aligned, outcome-driven engine, rebalancing into a shared-services structure with defined SLAs and nearshore integration. People Leadership: Manage team(s) across multiple markets; build leadership depth, accountability, and collaboration across Product, Sales, Customer Success, Engineering, and Global Client Operations. Performance Metrics: Deliver measurable uplift in time-to-first value, adoption, margin, revenue per head, and predictability; improve repeatability and client reference ability. AI-First Culture: Embed AI-first tools and behaviours across delivery and investigation workflows to improve efficiency, insight, and innovation; track measurable AI adoption. Client Engagement: Act as executive sponsor for clients; oversee escalations and convert red programmes into referenceable successes. Required Experience Proven experience leading a Professional Services Organisation for an Enterprise Software company in SaaS, fintech, or tech-enabled financial services. Direct P&L Ownership > $50million (must have) with proven experience of delivering sequential revenue growth and margin improvements. Direct Ownership of organisation 100 + people (must have), skilled at building leadership depth, driving accountability, and sustaining change. Proven experience of managing relationships in Tier 1 Accounts and internal C Suite. Demonstrated ability to transform consulting-led delivery into product aligned, outcome based programmes with measurable improvement in time-to-value, predictability, and margin. Full accountability for Earned Revenue & profitability, including cost-neutral rebalancing during transformation. Experienced in shared services design, defining SLAs, partner governance, and operating cadence across multi country teams (onshore, nearshore, offshore) Strong background in financial crime, AML, KYC, or risk analytics preferred. Demonstrated AI-literacy - leveraging AI and automation to improve delivery performance, insight generation, and client adoption. Experience working across markets, credible with senior stakeholders in the UK, France, Germany, Poland and broader EMEA. Soft Skills Consultative, outcome-oriented operator who challenges and reframes client asks; from legacy processes into outcome(s) oriented SaaS native solutions. Structured and pragmatic leader who balances commercial discipline with empathy. Skilled communicator and negotiator, credible with Tier 1 financial clients. Agile and adaptable; thrives in a fast-moving, product-led environment. Multilingual preferred (English essential; French or another European language is an advantage). Strong ability to build trust, drive change, and inspire high-performing teams. Location and Travel London base preferred. Regular travel expected across EMEA. About Us SymphonyAI builds Vertical AI applications that help enterprises tackle their most complex, high-value challenges like stopping financial crime, improving store performance, and boosting manufacturing efficiency. Trusted by more than 2,000 enterprise customers around the globe including 200 of the top financial institutions, top 25 CPGs, and many of the world's largest grocers and industrial manufacturers, SymphonyAI delivers domain trained applications and pre-built agents that are ready to work on day one.
Apr 02, 2026
Full time
Introduction SymphonyAI builds Vertical AI applications that help enterprises tackle their most complex, high-value challenges like stopping financial crime, improving store performance, and boosting manufacturing efficiency. Trusted by more than 2,000 enterprise customers around the globe including 200 of the top financial institutions, top 25 CPGs, and many of the world's largest grocers and industrial manufacturers, SymphonyAI delivers domain trained applications and pre-built agents that are ready to work on day one. Background SymphonyAI is a vertical AI software company that builds domain-specific, AI-native platforms across multiple industries. Its Financial Services delivers end-to-end AML compliance and fraud prevention solutions across global financial institutions. The division's value lies in combining rule-based and predictive AI to detect both known and emerging financial crime typologies, improving compliance efficiency, accuracy, and client trust. SymphonyAI FS partners with banks, insurers, and capital markets institutions to reduce risk exposure, lower false positives, and enhance investigation efficiency through responsible and explainable AI. Job Description The Role & Requirement The Head of Professional Services, Financial Services EMEA will lead the post-sale delivery organisation for SymphonyAI's Financial Services division, overseeing 150+ FTE across London, Dublin, Poland, and continental Europe. Reporting to the Global VP of Customer Success, this executive will drive transformation to a SaaS-native, product-aligned and outcome-based delivery engine. The mandate combines strategic and operational leadership: delivering high quality value based solutions to clients, strengthening customer centricity, predictability, and delivery excellence across diverse markets while also identifying and implementing efficiencies to drive margin improvement. The role carries full ownership of post-sale performance and P&L, driving measurable gains in efficiency, repeatability, time-to-first value, and customer satisfaction. Operating within a fast-moving, product-led environment, the successful candidate will bring an AI-first mindset, commercial acumen, and cross-functional influence. Success will rely on clarity of execution, disciplined delivery governance, and close alignment with Sales, Product, Engineering, and Global Client Operations. The ideal candidate will be a consultative, commercially astute operator who can challenge and reframe client asks, build trusted partnerships with Tier-1 financial institutions, and inspire a high-performance, customer-centric culture across a complex EMEA footprint. Key Responsibilities Commercial Leadership: Accountable for utilisation, earned revenue realisation, margin, and cash. Partner with Sales to shape SOWs and evolve toward outcome-based and subscription services supporting renewal and ARR. Operational Leadership: Own services revenue, gross margin, time-to-value, adoption, and client satisfaction (CSAT) across the project-to-live lifecycle - onboarding, implementation, data services, and partners. Change Leadership: Modernise a consulting-led model into a SaaS-native, product-aligned, outcome-driven engine, rebalancing into a shared-services structure with defined SLAs and nearshore integration. People Leadership: Manage team(s) across multiple markets; build leadership depth, accountability, and collaboration across Product, Sales, Customer Success, Engineering, and Global Client Operations. Performance Metrics: Deliver measurable uplift in time-to-first value, adoption, margin, revenue per head, and predictability; improve repeatability and client reference ability. AI-First Culture: Embed AI-first tools and behaviours across delivery and investigation workflows to improve efficiency, insight, and innovation; track measurable AI adoption. Client Engagement: Act as executive sponsor for clients; oversee escalations and convert red programmes into referenceable successes. Required Experience Proven experience leading a Professional Services Organisation for an Enterprise Software company in SaaS, fintech, or tech-enabled financial services. Direct P&L Ownership > $50million (must have) with proven experience of delivering sequential revenue growth and margin improvements. Direct Ownership of organisation 100 + people (must have), skilled at building leadership depth, driving accountability, and sustaining change. Proven experience of managing relationships in Tier 1 Accounts and internal C Suite. Demonstrated ability to transform consulting-led delivery into product aligned, outcome based programmes with measurable improvement in time-to-value, predictability, and margin. Full accountability for Earned Revenue & profitability, including cost-neutral rebalancing during transformation. Experienced in shared services design, defining SLAs, partner governance, and operating cadence across multi country teams (onshore, nearshore, offshore) Strong background in financial crime, AML, KYC, or risk analytics preferred. Demonstrated AI-literacy - leveraging AI and automation to improve delivery performance, insight generation, and client adoption. Experience working across markets, credible with senior stakeholders in the UK, France, Germany, Poland and broader EMEA. Soft Skills Consultative, outcome-oriented operator who challenges and reframes client asks; from legacy processes into outcome(s) oriented SaaS native solutions. Structured and pragmatic leader who balances commercial discipline with empathy. Skilled communicator and negotiator, credible with Tier 1 financial clients. Agile and adaptable; thrives in a fast-moving, product-led environment. Multilingual preferred (English essential; French or another European language is an advantage). Strong ability to build trust, drive change, and inspire high-performing teams. Location and Travel London base preferred. Regular travel expected across EMEA. About Us SymphonyAI builds Vertical AI applications that help enterprises tackle their most complex, high-value challenges like stopping financial crime, improving store performance, and boosting manufacturing efficiency. Trusted by more than 2,000 enterprise customers around the globe including 200 of the top financial institutions, top 25 CPGs, and many of the world's largest grocers and industrial manufacturers, SymphonyAI delivers domain trained applications and pre-built agents that are ready to work on day one.
We are looking for a Assistant Store Manager to join Team OB in our Bath store. As an Assistant Store Manager, you will work alongside your Store Manager to enhance sales and motivate your team. Reporting to the Store Manager, you will bring enthusiasm, positivity, and joy to the store by inspiring your customers and colleagues and maximising sales. This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts. Your rota will be communicated to you in advance by your line manager, and we are open to having conversations about working flexibly. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but are serious about what we do. Our team knows their stuff. They's confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role OB Assistant Store Managers will: Analyse a variety of reports to measure the success of the store and team. Work with KPIs to evaluate the store's performance and identify development areas. Lead by example and provide guidance to all team members, making sure their personal objectives and the store's objectives are being met. Work alongside the store manager to ensure the team delivers exceptional customer experiences. Support your store manager with progress meetings and appraisals in a timely manner for all team members and carry out the meetings where appropriate. Work with your team to develop and support their career progression. Follow company guidelines for all cash handling including till transactions and cashing up. Make sure the team always adhere to OB operational standards. Have an approachable yet authoritative written and verbal communication style, in-keeping with the Oliver Bonas tone of voice. Bonas Benefits: Generous employee discount up to 60% off all OB products Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service Annual discretionary profit related bonus scheme Free membership for our Westfield Health Cash Plan or Private Medical Auto-enrolment into our pension plan Refer a Friend incentive Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support through 360L eLearning platform Free refreshments and treats in store What we look for: Experience in team management. Positivity, vibrancy and ready to take on anything. Someone who's kind, helpful and considerate towards customers and team members alike. Exceptional organisation skills and natural multi-tasking ability. Commercial awareness. Ambition, resourcefulness and someone who's looking for opportunities to learn more. Equity, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:
Apr 02, 2026
Full time
We are looking for a Assistant Store Manager to join Team OB in our Bath store. As an Assistant Store Manager, you will work alongside your Store Manager to enhance sales and motivate your team. Reporting to the Store Manager, you will bring enthusiasm, positivity, and joy to the store by inspiring your customers and colleagues and maximising sales. This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts. Your rota will be communicated to you in advance by your line manager, and we are open to having conversations about working flexibly. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but are serious about what we do. Our team knows their stuff. They's confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role OB Assistant Store Managers will: Analyse a variety of reports to measure the success of the store and team. Work with KPIs to evaluate the store's performance and identify development areas. Lead by example and provide guidance to all team members, making sure their personal objectives and the store's objectives are being met. Work alongside the store manager to ensure the team delivers exceptional customer experiences. Support your store manager with progress meetings and appraisals in a timely manner for all team members and carry out the meetings where appropriate. Work with your team to develop and support their career progression. Follow company guidelines for all cash handling including till transactions and cashing up. Make sure the team always adhere to OB operational standards. Have an approachable yet authoritative written and verbal communication style, in-keeping with the Oliver Bonas tone of voice. Bonas Benefits: Generous employee discount up to 60% off all OB products Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service Annual discretionary profit related bonus scheme Free membership for our Westfield Health Cash Plan or Private Medical Auto-enrolment into our pension plan Refer a Friend incentive Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support through 360L eLearning platform Free refreshments and treats in store What we look for: Experience in team management. Positivity, vibrancy and ready to take on anything. Someone who's kind, helpful and considerate towards customers and team members alike. Exceptional organisation skills and natural multi-tasking ability. Commercial awareness. Ambition, resourcefulness and someone who's looking for opportunities to learn more. Equity, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:
Overview Area Director of Partnerships (Remote Estate Agency Model) Role Title: Area Director of Partnerships Covering: East Midlands Role Purpose: The Area Director is responsible for leading, scaling, and optimising estate agency performance across a defined team and/or geographic area within our remote-working Partnership operating model. The role focuses on delivery of strategic growth as laid out in our Target Operating Model for Partnerships. Defined by recruitment and retention and development of people to create commercial growth, people leadership, compliance, and consistent service delivery, ensuring high performance without reliance on physical branches. Role Benefits: Basic salary range of £45,000 - £55,000 Per year On target earnings of up to £85,000 Per year Company Car or monthly Car Allowance Key Responsibilities Commercial Performance & Growth Deliver agreed revenue, profit, and market share targets across a defined area/team. Drive instruction levels, conversion rates, and average fee performance Analyse performance data and implement corrective action where required. Identify growth opportunities, new Partnerships, and talent expansion areas. Recruitment & Retention Attract Talent to the business, through networking, building relationships and creating a strong pipeline of candidates. Lead with a robust, fair and consistent interview process, ensure candidates fit the cultural and commercial capability of the role. Partner with internal recruitment to execute area recruitment strategies and maintain headcount at agreed levels. Ensure all new recruits receive a structured, high quality on-boarding experience. Provide mentoring and high visibility leadership, during the first 90 days of a new recruit's service. Leadership & People Management (Remote Teams) Lead, coach, and performance-manage Partners. Foster a high-performance, accountable, and collaborative remote culture Conduct regular virtual one-to-ones, performance reviews, and team meetings Execute effective recruitment, onboarding, and retention of top-performing agents. Operational Excellence Ensure consistent application of processes, systems, and best practice Act as escalation point for complex transactions, complaints, or service issues Create strong collaborative working relationships between Partners and Support services - Nexus, Marketing, Branch network, to enable efficient workflows. Monitor service standards, customer satisfaction, and brand reputation. Compliance & Risk Management Ensure full compliance with estate agency legislation, AML, GDPR, and company policies. Monitor audit outcomes and implement improvements where required. Promote a strong compliance-first culture across remote teams. Brand & Market Representation Act as a brand ambassador within the area. Build strong relationships with local partners, introducers, and stakeholders. Support marketing initiatives and localised/centralised campaigns. Maintain consistent brand standards across all Partnerships. Strategic Contribution Contribute to regional and national strategy development. Provide insight on market trends, competitor activity, and customer behaviour. Support change initiatives, technology adoption, and continuous improvement. Key Performance Indicators (KPIs) Revenue and profitability per Partnership - delivering accountability to annual branch budget. Recruit to build and maintain operational structure in line with agreed budgets. Weekly Instruction run rate/Partner. Average fee achieved at instruction and exchange. Customer satisfaction and complaint resolution. Compliance audit results. Team engagement, retention, and productivity. Skills & Competencies Essential Proven leadership experience within estate agency. Strong commercial acumen and data-driven decision making. Excellent communication and influencing skills. High emotional intelligence and coaching capability. Desirable Experience within hybrid, self-employed, or multi-branch network agency models Familiarity with CRM, digital marketing platforms, and PropTech tools. Change management or scale-up experience. Personal Attributes Self-motivated and results focused. Comfortable operating with autonomy and accountability. Adaptable and resilient in a fast-changing environment. Values-led leader who inspires/builds trust and consistency. Working Pattern Remote-first role with travel required within the area and to HQ based meetings. 40 hours a week, remote working aligned to business and customer needs. The Finer Details We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant:Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities:At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies:Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
Apr 02, 2026
Full time
Overview Area Director of Partnerships (Remote Estate Agency Model) Role Title: Area Director of Partnerships Covering: East Midlands Role Purpose: The Area Director is responsible for leading, scaling, and optimising estate agency performance across a defined team and/or geographic area within our remote-working Partnership operating model. The role focuses on delivery of strategic growth as laid out in our Target Operating Model for Partnerships. Defined by recruitment and retention and development of people to create commercial growth, people leadership, compliance, and consistent service delivery, ensuring high performance without reliance on physical branches. Role Benefits: Basic salary range of £45,000 - £55,000 Per year On target earnings of up to £85,000 Per year Company Car or monthly Car Allowance Key Responsibilities Commercial Performance & Growth Deliver agreed revenue, profit, and market share targets across a defined area/team. Drive instruction levels, conversion rates, and average fee performance Analyse performance data and implement corrective action where required. Identify growth opportunities, new Partnerships, and talent expansion areas. Recruitment & Retention Attract Talent to the business, through networking, building relationships and creating a strong pipeline of candidates. Lead with a robust, fair and consistent interview process, ensure candidates fit the cultural and commercial capability of the role. Partner with internal recruitment to execute area recruitment strategies and maintain headcount at agreed levels. Ensure all new recruits receive a structured, high quality on-boarding experience. Provide mentoring and high visibility leadership, during the first 90 days of a new recruit's service. Leadership & People Management (Remote Teams) Lead, coach, and performance-manage Partners. Foster a high-performance, accountable, and collaborative remote culture Conduct regular virtual one-to-ones, performance reviews, and team meetings Execute effective recruitment, onboarding, and retention of top-performing agents. Operational Excellence Ensure consistent application of processes, systems, and best practice Act as escalation point for complex transactions, complaints, or service issues Create strong collaborative working relationships between Partners and Support services - Nexus, Marketing, Branch network, to enable efficient workflows. Monitor service standards, customer satisfaction, and brand reputation. Compliance & Risk Management Ensure full compliance with estate agency legislation, AML, GDPR, and company policies. Monitor audit outcomes and implement improvements where required. Promote a strong compliance-first culture across remote teams. Brand & Market Representation Act as a brand ambassador within the area. Build strong relationships with local partners, introducers, and stakeholders. Support marketing initiatives and localised/centralised campaigns. Maintain consistent brand standards across all Partnerships. Strategic Contribution Contribute to regional and national strategy development. Provide insight on market trends, competitor activity, and customer behaviour. Support change initiatives, technology adoption, and continuous improvement. Key Performance Indicators (KPIs) Revenue and profitability per Partnership - delivering accountability to annual branch budget. Recruit to build and maintain operational structure in line with agreed budgets. Weekly Instruction run rate/Partner. Average fee achieved at instruction and exchange. Customer satisfaction and complaint resolution. Compliance audit results. Team engagement, retention, and productivity. Skills & Competencies Essential Proven leadership experience within estate agency. Strong commercial acumen and data-driven decision making. Excellent communication and influencing skills. High emotional intelligence and coaching capability. Desirable Experience within hybrid, self-employed, or multi-branch network agency models Familiarity with CRM, digital marketing platforms, and PropTech tools. Change management or scale-up experience. Personal Attributes Self-motivated and results focused. Comfortable operating with autonomy and accountability. Adaptable and resilient in a fast-changing environment. Values-led leader who inspires/builds trust and consistency. Working Pattern Remote-first role with travel required within the area and to HQ based meetings. 40 hours a week, remote working aligned to business and customer needs. The Finer Details We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant:Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities:At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies:Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
