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Team/Role Overview Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi's Finance Team. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. The Capital Planning and Management division is critical in owning the enterprise-wide capital planning and management processes for Citigroup and its legal entities, ensuring the integrity and efficiency of Citigroup and CBNA capital profiles. This strategic role is primarily focused on driving financial value through effective International and Entity Capital Management. The individual will be responsible for promoting capital efficiency across the global legal entity network, and supporting the adoption of best practices in legal entity capital management. The Legal Entity Capital Strategic Execution Lead will drive the strategic direction, design, and execution of robust and efficient processes within capital planning and management, with a focus on designing & developing team processes to maximise impact, efficiency, and commercial returns. This requires a strong understanding of local and global capital requirements and capital management practices, coupled with an analytical mind to identify and prioritise impactful opportunities, a structured approach to solution design, and a deep sense of delivery ownership. This individual will lead through influence, delivering sustainable and leverageable process enhancements to an exceptional standard. What you'll do As the Legal Entity Capital Strategic Execution Lead, you will identify, design and deliver commercially driven processes to improve group legal entity capital management. You will be responsible for spearheading the strategic direction, design, and execution of improvements to Citigroup's central legal entity capital management processes, with a sharp focus on designing and implementing processes to optimise commercial outcomes and enhance financial performance. Key objectives include: Process Simplification: Lead through influence to identify, develop, and implement sustainable and leverageable process enhancements, prioritising simplification and efficiency across capital planning and management activities to unlock commercial opportunities and reduce operational friction. Integrated Controls for Business Resilience: Proactively assess relevant processes and ensure the appropriate existence and effectiveness of controls. Integrate and embed robust control mechanisms within all capital management processes, ensuring data integrity and regulatory compliance, specifically within a legal entity context, thereby safeguarding commercial operations and enabling confident decision making. Analytical Drive for Commercial Insight: Execute comprehensive analytics, including in depth financial analysis, key risk driver analysis, and determination of implications for capital, balance sheet composition and liquidity profile, with specific consideration for legal entity nuances, to provide actionable commercial insights and inform profit maximising capital strategies. Proactive Issue Resolution for Business Continuity: Self identify areas for improvement across processes and maintain a continuous improvement mindset, ensuring proactive problem solving before issues become material. Influence & Collaboration for Unified Commercial Goals: Engage and lead through influence with stakeholders across Finance, business lines, and control functions to coordinate the implementation of capabilities associated with capital planning and management. Present insights and recommendations to senior executives, effectively communicating complex concepts to a wide range of audiences, including international stakeholders. Risk & Compliance Leadership for Sustainable Growth: Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation. Drive compliance with applicable laws, rules, and regulations, adhering to Policy, and applying sound ethical judgment, especially concerning international and legal entity specific regulations, to ensure sustainable commercial growth within a robust governance framework. Exceptional Delivery for Competitive Advantage: Ensure that all processes and deliverables meet an exceptional standard of quality, accuracy, and timeliness, providing Citigroup with a competitive edge in capital management. What we'll need from you Experience: Experience in 1st Line of Defense (1LOD) capital management experience, including significant exposure to International and Legal Entity Capital Management, within a large, complex financial institution. Capital Regulations Expertise: Strong and comprehensive understanding of capital rules and regulations, including rule interpretation and assessment of implications and compliance, particularly for diverse legal entity structures, with an understanding of how these impact commercial activities. Process Re engineering Acumen: Proven ability to drive significant process re engineering efforts, leading to simplification, improved efficiency, and enhanced controls within a global capital management context, resulting in demonstrable commercial benefits. Experience with relevant technology solutions, and technology investment management processes. Leadership Through Influence: Demonstrated ability to lead complex initiatives and drive outcomes through influence, persuasion, and collaboration with diverse stakeholders without direct managerial authority, securing buy in for commercially strategic initiatives. Strategic & Analytical Thinking: Strategic mindset with the ability to envision future possibilities, translate them into breakthrough strategies, and solve complex technical problems, identifying conflicts and discrepancies to drive optimal solutions, especially in an international context, with a clear, unwavering focus on commercial impact and return generation potential. Communication: Excellent communication skills, both written and verbal, with the ability to present complex information clearly and concisely to senior management and diverse audiences, including international partners, framing discussions in terms of commercial value and strategic advantage. Ownership & Accountability: Strong sense of ownership and accountability for outcomes and process improvements, driving initiatives from conception to completion with a focus on sustainable results and clear, measurable commercial benefits. Education: A Bachelor's degree from a recognised higher education institution is required, preferably in Finance, Accounting, Business, or a related field. What we can offer you We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best in class benefits they need to be well, live well and save well. By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure A discretionary annual performance related bonus Private medical insurance packages to suit your personal circumstances Employee Assistance Programme Pension Plan Paid Parental Leave Special discounts for employees, family and friends Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energised to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. Job Family Group: Finance Job Family: Capital Planning and Management Time Type: Full time Most Relevant Skills: Business Acumen, Capital Planning and Management, Data Analysis, Financial Modeling, Internal Controls, Management Reporting, Problem Solving, Process Execution, Risk Identification and Assessment. Other Relevant Skills: For complementary skills, please see above and/or contact the recruiter. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.

Carbon3.ai is building the UK's sovereign AI infrastructure platform, combining renewable energy, distributed compute, and full data ownership to power the next generation of sustainable innovation. We are seeking an experienced Head of Revenue Operations (RevOps) to architect and drive comprehensive, data-driven revenue strategies across our sales, marketing, and customer success functions. You will play a critical, hands on leadership role, optimizing processes, establishing best in class sales operations, and ensuring teams are empowered to exceed growth targets for Carbon3.ai's rapidly growing AI platforms. You will blend operational excellence with commercial acumen, streamlining processes, driving insights, and enabling unified go to market execution that propels both customer value and business results. Key Responsibilities: Strategic Leadership: Develop, execute, and continually enhance a comprehensive RevOps strategy linked to Carbon3.ai's business objectives and long term vision. Identify key growth levers, optimize the customer journey, and ensure scalable, repeatable revenue motions across the business. Process Optimisation & Sales Operations: Streamline and scale revenue generating processes across sales, marketing, and customer success to deliver measurable efficiency and pipeline growth. Lead sales operations activities, including pipeline management, process documentation, territory planning, and quota setting. Oversee pricing frameworks and proposal reviews, guiding competitive seller deal structuring and margin protection. Data, Analytics, & Revenue Forecasting: Build and maintain robust reporting frameworks for revenue metrics, performance dashboards, and predictive analytics. Lead revenue and sales forecasting activities, designing, implementing, and continuously improving methodologies that provide accurate and actionable insights for senior leadership and GTM teams. Oversee the selection, implementation, and management of the RevOps stack (CRM, marketing automation, sales enablement, analytics) to enable seamless workflow and high adoption. Cross Functional Collaboration: Drive strong alignment between GTM teams, ensuring unified objectives, integrated processes, and effective cross team execution. Collaborate with sales leaders to ensure forecasting, pipeline review, and deal management processes are best in class. Serve as an advisor on revenue strategy for leadership and key commercial teams. Define, track, and optimize KPIs across revenue operations, ensuring continuous performance improvement. Monitor industry trends, competitive landscape, and the evolving market for AI infrastructure to inform strategic initiatives. Build, mentor, and scale a high performing RevOps team; establish best practices and a culture of innovation, accountability, and excellence. Business Impact & Sample Deliverables: Deliver quarterly and annual revenue pipeline targets and best in class sales forecasting. Deliver real time dashboards, pipe & forecast accuracy improvements, and actionable performance reviews for executive stakeholders. Required Qualifications: Extensive knowledge with a proven background in revenue operations, sales operations, or related roles within AI, SaaS, cloud, or technology sectors. Proven track record of leading and scaling RevOps and sales operations teams, managing revenue tools, and optimizing complex GTM operations. Deep expertise in RevOps and sales operations platforms and technologies (CRM, marketing automation, sales enablement, analytics). Analytical and strategic problem solving skills, with demonstrated impact on forecasting, pipeline, and revenue growth. Strong communication, collaboration, and stakeholder management abilities at all organizational levels. In depth understanding of the generative AI, data infrastructure, or cloud services landscape. Bachelor's degree in Business, Marketing, Finance, or related field; MBA or advanced degree a plus. Why Join Carbon3.ai? Drive commercial growth within one of the UK's most innovative, high growth AI infrastructure companies. Operate at the forefront of a fast moving, high investment market shaping the future of sovereign compute. Work directly with senior leaders across government, enterprise, and technology ecosystems. Influence Carbon3's market position across high impact industries.

For additional information, please review .By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview The Capital Planning and Management division is critical in owning the enterprise-wide capital planning and management processes for Citigroup and its legal entities, ensuring the integrity and efficiency of Citigroup and CBNA capital profiles. This strategic role is primarily focused on driving financial value through effective International and Entity Capital Management. The individual will be responsible for promoting capital efficiency across the global legal entity network, and supporting the adoption of best practices in legal entity capital management.The Legal Entity Capital Strategic Execution Lead will drive the strategic direction, design, and execution of robust and efficient processes within capital planning and management, with a focus on designing & developing team processes to maximise impact, efficiency, and commercial returns. This requires a strong understanding of local and global capital requirements and capital management practices, coupled with an analytical mind to identify and prioritise impactful opportunities, a structured approach to solution design, and a deep sense of delivery ownership. This individual will lead through influence, delivering sustainable and leverageable process enhancements to an exceptional standard. What you'll do As the Legal Entity Capital Strategic Execution Lead, you will identify, design and deliver commercially driven processes to improve group legal entity capital management. You will be responsible for spearheading the strategic direction, design, and execution of improvements to Citigroup's central legal entity capital management processes, with a sharp focus on designing and implementing processes to optimise commercial outcomes and enhance financial performance. Key objectives include: Process Simplification: Lead through influence to identify, develop, and implement sustainable and leverageable process enhancements, prioritising simplification and efficiency across capital planning and management activities to unlock commercial opportunities and reduce operational friction. Integrated Controls for Business Resilience: Proactively assess relevant processes and ensure the appropriate existence and effectiveness of controls. Integrate and embed robust control mechanisms within all capital management processes, ensuring data integrity and regulatory compliance, specifically within a legal entity context, thereby safeguarding commercial operations and enabling confident decision-making. Analytical Drive for Commercial Insight: Execute comprehensive analytics, including in-depth financial analysis, key risk driver analysis, and determination of implications for capital, balance sheet composition, and liquidity profile, with specific consideration for legal entity nuances, to provide actionable commercial insights and inform profit-maximising capital strategies. Proactive Issue Resolution for Business Continuity: Self-identify areas for improvement across processes and maintain a continuous improvement mindset, ensuring proactive problem-solving before issues become material. Influence & Collaboration for Unified Commercial Goals: Engage and lead through influence with stakeholders across Finance, business lines, and control functions to coordinate the implementation of capabilities associated with capital planning and management. Present insights and recommendations to senior executives, effectively communicating complex concepts to a wide range of audiences, including international stakeholders. Risk & Compliance Leadership for Sustainable Growth: Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation. Drive compliance with applicable laws, rules, and regulations, adhering to Policy, and applying sound ethical judgment, especially concerning international and legal entity specific regulations, to ensure sustainable commercial growth within a robust governance framework. Exceptional Delivery for Competitive Advantage: Ensure that all processes and deliverables meet an exceptional standard of quality, accuracy, and timeliness, providing Citigroup with a competitive edge in capital management. What we'll need from you Experience: Experience in 1st Line of Defense (1LOD) capital management experience , including significant exposure to International and Legal Entity Capital Management , within a large, complex financial institution. Capital Regulations Expertise: Strong and comprehensive understanding of capital rules and regulations, including rule interpretation and assessment of implications and compliance, particularly for diverse legal entity structures, with an understanding of how these impact commercial activities. Process Re-engineering Acumen: Proven ability to drive significant process re-engineering efforts, leading to simplification, improved efficiency, and enhanced controls within a global capital management context, resulting in demonstrable commercial benefits. Experience with relevant technology solutions, and technology investment management processes. Leadership Through Influence: Demonstrated ability to lead complex initiatives and drive outcomes through influence, persuasion, and collaboration with diverse stakeholders without direct managerial authority, securing buy-in for commercially strategic initiatives. Strategic & Analytical Thinking: Strategic mindset with the ability to envision future possibilities, translate them into breakthrough strategies, and solve complex technical problems, identifying conflicts and discrepancies to drive optimal solutions, especially in an international context, with a clear, unwavering focus on commercial impact and return generation potential. Communication: Excellent communication skills, both written and verbal, with the ability to present complex information clearly and concisely to senior management and diverse audiences, including international partners, framing discussions in terms of commercial value and strategic advantage. Ownership & Accountability: Strong sense of ownership and accountability for outcomes and process improvements, driving initiatives from conception to completion with a focus on sustainable results and clear, measurable commercial benefits. Education: A Bachelor's degree from a recognised higher education institution is required, preferably in Finance, Accounting, Business, or a related field. What we can offer you We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure A discretional annual performance related bonus Private medical insurance packages to suit your personal circumstances Employee Assistance Programme Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resourcesAlongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energised to join us, motivated to stay,

About the role As part of our Managed Services leadership team, you will help public sector organisations run reliable, secure, high-performing digital services that improve the lives of people across the UK. You will lead a world-class professional services practice focused on Managed Service Operations defining best practice, coaching and developing teams, championing Made Tech's operational excellence, and continuously evolving our operational models, standards, and capability. As the Head of Managed Service Operations - Head of Practice, reporting to the Head of Managed Services, you will help set the strategic direction for how we operate, optimise, and assure services across our Managed Service portfolio. You will work closely with Service Delivery Managers, engineers, incident and problem leads, client stakeholders, and cross functional teams to ensure our services are stable, secure, efficient, and continually improving. You will be accountable for the frameworks, governance, tooling, and operational standards that underpin our ability to deliver exceptional, measurable live service outcomes. Key responsibilities You will lead the development and maturity of Made Tech's operational capabilities incident, problem, and change management; monitoring and observability; automation and AIOps; governance; operational playbooks; runbooks; service health metrics; and 24/7/365 support patterns. You will ensure our teams have the skills, tools, and structures they need to deliver consistently high quality live service operations. You will also work closely with other Heads of Practice and Service Delivery leadership to drive growth of the service line. This includes contributing to solution shaping and bid responses, supporting sales and account teams, engaging with the wider industry, and acting as a trusted advisor to clients. You will build high performing engineering and operational teams, developing clear standards, reusable assets, and a culture of excellence, learning, and continuous improvement. Skills, knowledge and expertise The below list describes specific skills and experiences that you'll need in this role. Don't worry - we don't expect you to tick all of these when you join, we will work together to define learning and development objectives that help you meet these expectations. Skills and experience Deep understanding of live service operations including incident, problem, change, event, monitoring, resilience, continuity, capacity, and on call models. Strong understanding of ITIL practices blended with modern DevOps, SRE, Agile and platform engineering approaches. Broad technical awareness across cloud platforms, application architectures, data platforms, networks, observability tooling, security by design, and automation. Ability to create and evolve operational standards, playbooks, governance models, templates, and frameworks that drive consistency, stability, and efficiency. Skilled at leading and developing multi disciplinary operational teams, ensuring they have the right skills, career development, support, and engagement. Ability to communicate complex operational concepts clearly and credibly to engineers, stakeholders, and senior decision makers. Confident operating in high pressure environments and driving effective resolution of major incidents and service degradation. Strong commercial awareness including cost optimisation, tooling procurement, operational budgeting, and consultancy commercial models. Ability to innovate, leveraging automation, AIOps, and industry best practice to drive operational maturity and reduce toil. Excellent relationship building skills, with the ability to influence, challenge, and act as a trusted advisor at all levels including C suite. Maintaining deep expertise in application, cloud, and platform support models, becoming a go to subject matter expert for internal and external stakeholders. Designing operational standards and procedures including runbooks, disaster recovery plans, monitoring/alerting patterns, readiness assessments, patching/maintenance cycles, and resilience practices. Building and mentoring teams of engineers and operational specialists, growing capability and establishing clear performance and quality expectations. Driving operational excellence through governance frameworks, measurable KPIs/SLOs, automated monitoring, strong problem management, and continuous improvement. Developing and implementing tooling strategies across ITSM, observability, alerting, monitoring, and automation to enhance service reliability. Collaborating with sales and bids teams to shape operational components of proposals, support solution design, and articulate differentiated value. Acting as a thought leader in Managed Service Operations, contributing to content, events, communities, and client facing advisory work. Building trusted relationships with clients, providing clear counsel on operational risks, service improvements, and strategic priorities. Applying cyber security, accessibility, and data protection best practice to live service operations within the public sector. Educating teams across Made Tech on operational excellence, reliability engineering, service readiness, and live service best practices. Key experiences Running and growing operational or engineering teams in a Managed Service, SRE, DevOps, or live service environment-with responsibility for hiring, coaching, development and performance. Leading high pressure operational functions including incident management, problem resolution, major incident handling, and service stabilisation. Implementing service management processes and tooling to improve efficiency, reliability, and visibility of live service operations. Designing and maturing Level 2/3 operational models including runbooks, playbooks, DR plans, maintenance strategies, and on call frameworks. Working directly with clients and internal teams to deliver measurable service outcomes and drive operational improvements. Building trusted relationships up to C suite level across public sector organisations. Collaborating with product, delivery, design, engineering, security, and testing teams in multi disciplinary environments. Analysing the cost, value, and risk profile of operational tooling, processes, and models, and leading procurement or optimisation decisions. Working with transition teams to ensure new or changed services are operationally ready before go live. Managing suppliers, third parties, and partners to deliver integrated, seamless operational services. Contributing to sales, solution shaping, and winning new Managed Service work. Working with commercial teams on cost centres, profitability, pricing, and operational financial planning. Key measures Operational Excellence & Service Stability measured by: SLA/SLO attainment, incident reduction, MTTR, problem recurrence rate, quality of monitoring/alerting, operational readiness scores. Practice Growth & Commercial Performance measured by: revenue growth, headcount growth, operational efficiency savings, utilisation, profitability/margin, cost centre performance. Capability Development & Team Performance measured by: retention, skills maturity, staff engagement, performance metrics, adoption of reusable standards, and engineering community health. Client Satisfaction & Strategic Impact measured by: client feedback/NPS, executive stakeholder confidence, contribution to strategic accounts, successful operational improvement initiatives. Thought Leadership & Industry Impact measured by: case studies, publications, speaking engagements, contributions to communities of practice, and internal/external recognition. At this point, we hope you're feeling excited about Made Tech and the job opportunity. Even if you don't feel that you meet every single requirement, we still encourage you to apply. Get in touch with our talent team if you'd like an informal chat about the role and your suitability before applying. We are hiring for this role directly, so will not respond to any CVs sent via external recruitment agencies. Support in applying If you need this job description in another format, or other support in applying, please email . We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. We're collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage people from underrepresented groups to apply for roles with us. When you apply, we'll put you in touch with a member of our talent team who can help with any needs or adjustments we may need to make to help with your application. We've put together this blog as a resource to share more about reasonable adjustments and some examples of what this could include. We also welcome any feedback on how we can improve the experience for future candidates. Like many organisations, we use Slack to foster a sense of community and connection. As well as special interest groups such as music, food and pets, we also have 10+ Slack channels dedicated to specific communities, allies, and identities as well as dedicated learning spaces called communities of practice (COPs). If you'd like to speak to someone from one of these groups about their experience as an employee . click apply for full job details

About Anthropic Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As an Enterprise Account Executive at Anthropic's EMEA Industries team, you'll drive the adoption of safe, frontier AI by securing strategic deals with top enterprises across the EMEA markets, unlocking new value streams throughout their business. You will leverage your consultative sales expertise and technical acumen to propel revenue growth while becoming a trusted partner to customers, helping them embed and deploy AI while uncovering its full range of capabilities. In collaboration with GTM, Product, Engineering, and cross-functional teams, you will continuously refine our value proposition, sales methodology, and market positioning to ensure differentiated value across the EMEA landscape. You will contribute to the GTM strategy for our Industries team, focusing on sector-specific solutions and strategies within key verticals. The Industries team operates as a specialized set of teams focused on sector-specific solutions and strategies. We have dedicated Industry Account Executives aligned to key verticals with an initial deep focus on Financial Services (FSI), Healthcare and Life Sciences (HCLS), and Education, along with portfolio teams covering Commercial Industries and Knowledge Industries. This structure enables us to develop deeper domain expertise and a more prescriptive sales approach focused on the buyer and adoption journey for customers. This is a highly consultative sales role as you will be cross-selling with our existing team of Account Executives, determining pricing strategy, and influencing the product roadmap based upon customer feedback. You will help define our solution-led selling approach, positioning us as strategic advisors, and provide a continuous feedback loop for internal teams to iterate on. You should be passionate about developing industry expertise, collaborating cross-functionally, and executing on our approach to the market. By driving expansion within key accounts and acquiring new logos in strategic verticals, you will help enterprises obtain new capabilities while also advancing the ethical development of AI. Responsibilities Contribute to the Industries team GTM strategy, identifying new use cases within your assigned verticals, winning new business, and sharing feedback with cross-functional teams Drive strategic expansion within key accounts in established verticals and new logo acquisition within emerging verticals Break into new accounts and cross-sell into existing business alongside our team of Account Executives Own a revenue target and all aspects of the sales cycle from prospecting to close, including outbounding and engaging Tier 1 accounts Lead with conviction by providing clear recommendations based on deep industry expertise rather than presenting a menu of options Prioritize organizations that can serve as lighthouse customers and references within their industries Become a trusted advisor to customers, understanding their unique needs and crafting tailored AI solutions. Co-innovate with customers and sell on the product roadmap while appropriately setting expectations Collaborate extensively with cross-functional partners including product, engineering, legal, marketing, and Applied AI to help bring new solutions to market and provide feedback to shape roadmaps Develop sales collateral, proposals, and presentations to effectively position Anthropic's AI products. Continuously refine sales tactics and share best practices You may be a good fit if you have 8+ years of enterprise sales experience driving adoption of emerging technologies with a consultative, solutions-oriented sales approach A track record of managing complex sales cycles and securing strategic deals by understanding multifaceted technical requirements and crafting tailored solutions Demonstrated ability to navigate dynamic stakeholder ecosystems, building consensus and providing innovative solutions to disparate groups Extensive experience negotiating highly complex, customized commercial agreements with multiple stakeholders Proven experience exceeding revenue targets in fast-paced organizations by effectively managing an evolving pipeline and sales process Excellent communication skills and the ability to present confidently and build connections across all customer levels, from ICs to C-level executives A knack for bringing order to chaos and an enthusiastic "roll up your sleeves" mentality. You are a true team player A strategic, analytical approach to assessing markets combined with creative, tactical execution to capture opportunities A passion for and/or experience with advanced AI systems. You feel strongly about ensuring frontier AI systems are developed safely Logistics Education requirements: We require at least a Bachelor's degree in a related field or equivalent experience. Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. If we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. We value impact - advancing our long-term goals of steerable, trustworthy AI - rather than work on smaller and more specific puzzles. We view AI research as an empirical science with much in common with physics and biology as with traditional efforts in computer science. We're highly collaborative, and we host frequent research discussions to ensure we pursue the highest-impact work at any given time. We greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.

iProov provides science-based biometric solutions that enable the world's most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Chief Revenue Officer Location: London, UK - Hybrid Comp: Negotiable (Base) + Company Performance Bonus (20%) + Share Options + UK iProov Benefits The Head of Revenue Operations will join a rapidly scaling global enterprise sales organisation and act as the operational backbone of the go-to-market function. This leader will partner closely with the Chief Revenue Officer to drive sales effectiveness, operational rigour, and predictable growth. You will own the design and optimisation of the sales processes, performance analytics, forecasting cadence, and enablement programmes that empower our sales teams to exceed targets. This is a hands on, data driven role suited to a detail oriented operator who thrives in a fast paced environment and has a proven ability to translate insights into execution. How you can make an impact As the Head of Revenue Operations, you will report to the Chief Revenue Officer, and are responsible for all aspects of sales operations including: Sales Strategy & Planning Partner with the CRO to design, operationalise, and execute the global sales strategy. Lead annual and quarterly sales planning, including territory design, quota allocation, and capacity modelling. Define and monitor key sales performance metrics, ensuring clear visibility into pipeline health, conversion rates, and attainment. Own the global forecasting cadence, ensuring accuracy, accountability, and consistency across regions. Analyse deal velocity, win/loss trends, and pipeline coverage to inform business decisions. Partner with Sales Leaders to identify risks and opportunities to the revenue plan. Process Excellence Design and optimise the end to end sales process, from lead handoff through to close ensuring operational consistency and compliance. Drive CRM best practice and ensure data integrity across Salesforce and supporting systems. Implement scalable processes, playbooks, and governance that improve sales productivity. Partner with sales leadership to design and deliver enablement programmes that improve ramp times, conversion rates, and sales methodology adoption. Manage sales onboarding, ongoing training, and certification initiatives. Drive adoption of tools, methodologies, and performance frameworks to improve execution. Insights & Reporting Build and maintain dashboards and reporting frameworks that provide actionable insights to the CRO and executive team. Use data to identify areas of underperformance and recommend corrective actions. Serve as the subject matter expert for sales metrics, forecasting methodologies, and GTM analytics. Systems & Tooling Own the sales technology stack (Salesforce, Gong, Clari, etc.), ensuring tools are integrated, adopted, and delivering value. What we would like to see from you Extensive experience in sales operations, commercial operations, or business operations roles within a high growth enterprise SaaS environment. Proven success in scaling sales processes and supporting revenue growth from £25M to £100M+ ARR. Expert in Salesforce and sales analytics tools; strong command of forecasting and pipeline management. Exceptional communication skills able to translate data into clear insights for executive and field teams. A collaborative leader who can influence cross functionally without direct authority. Highly organised, analytical, and action oriented who thrives in ambiguity and scales structure as the company grows. 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service) Growth Shares allocated after passing probation (6 months of service) Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme Nursery Sacrifice Scheme Work Overseas Perk - Work globally for up to 2 weeks Life Assurance SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family Benefit from personalised 1:1 career coaching with our in house Occupational Psychologist Award winning L&D platform with personal allocated training budgets Enhanced paid family leave Flexible hybrid working environment Free Barista Coffee/Tea, biscuits with fruit in the WeWork office Free access to WeWork discounts and free online well being sessions Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: Private Health cover including Dental, Optical, and Audiology 50% off monthly gym memberships Apple watches significantly discounted based member vitality status Half price trainers with Runners Need Weekly rewards - Free coffee with Café Nero Monthly rewards - Free Cinema ticket Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status Amazon prime free months based on activity Up to 25% cashback at Waitrose when buying healthy foods 75% off stays at Champneys Health Spas Allen Carr's £299 no smoking programme for free Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace Discounts on Weight Watchers Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We're a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We're committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of race, color, national origin, ancestry, age, disability, creed, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, or pregnancy and maternity. Our goal is to find people who are passionate about creating a safer, more secure world. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to

Select how often (in days) to receive an alert: Application Specialist Published on: Dec 10, 2025 Country: United Kingdom Location: Hertfordshire Job Category: Sales Employment type: Regular Full Time Diasorin is a global leader in diagnostic solutions, pushing the boundaries of science and technology to create cutting edge tools that improve healthcare worldwide. With a legacy spanning over 50 years, we've earned our reputation for excellence by developing innovative diagnostic assays and instruments that are trusted by healthcare providers around the world. Diasorin's broad offering of diagnostic tests and Licensed Technology solutions, made available thanks to ongoing investments in research, positions us as the player with the widest range of specialty solutions in the sector and identifies us as the "Diagnostics Specialist." Why Join Diasorin? Impactful Work: When you join Diasorin, you become part of a team that's dedicated to improving lives. Your contributions will directly impact patient care, making a meaningful difference in the world. Global Reach & Innovation: Our work transcends borders. Joining Diasorin means collaborating with colleagues from all over the world, expanding your horizons, and contributing to global healthcare solutions at the forefront of the diagnostic industry. Diverse and Inclusive Culture: We believe in the strength of diversity, and our inclusive culture reflects this commitment. We value your unique perspective and offer a supportive, collaborative environment where everyone can thrive. Join Our Team: If you're passionate about innovation, diversity, and making a positive impact on healthcare, Diasorin is the place for you. We're looking for passionate and talented individuals who are ready to embrace new challenges and drive healthcare solutions forward. Are you ready to be part of a dynamic team that's shaping the future of diagnostics? Join Diasorin and become a catalyst for change in the world of healthcare. Apply today and be a part of our exciting journey toward a healthier, more connected world. Together, we can make an impact! Job Purpose: As part of the Region North Applications team, you will be working closely with the individual country Sales and Service teams across the UK Region to provide high levels of customer support across the CLIA and Molecular business. You will provide support both in person and remotely mainly in the Hertfordshire and South West region, however, you may need to porivde support in other regions to cover absences, when necessary. You will be focused on delivering excellent customer satisfaction and ensure that applications troubleshooting, complaint management, implementations and training are delivered efficiently. You will work in collaboration with the Regions Marketing Manager and the individual country Sales team in managing regulatory requests, promoting and implementing new systems and assays and also supporting existing customers in the adoption of these. You will support the effective launch of new assays and provide pre/post launch marketing, workflow and validation/ verification support. Main Responibilities: Have a clear understanding of the Immunoassay and Molecular Diagnostic Market; develop market insight into customer needs, tender/procurement processes, commercial projects and competition. Collaborate with cross-functional teams i.e Corporate customer care, service, sales/commercial, marketing to achieve seamless alignment and a customer centric experience. Gain experience and become competent in all standardized processes and procedures used by the Regional Applications Team and provide support for these, Regionally, as and when required. Comply with Applications team activity logging and KPI's, completing real time and providing information to the Team Leader when required. Develop a good working relationship with both internal colleagues and customers to become an integral part of the sales cycle and provide support to the country Sales teams in order to maximise customer satisfaction, retention of business and support future growth. Provide customer presentations and demonstrations of analytical solutions. Complete technical responses for tenders in a timely manner. Exhibition attendance, assay promotion and menu expansion activities. Actively participate in sales meetings, marketing meetings and business meetings. Manage customer complaints and enquiries using the approved Corporate complaint management system always ensuring effective communications with the customer while liaising with the Customer Support team. Be proactive in the implementation and planning process for new customers and products. Contribute to implementation planning meetings and utilise the tracker with new/ongoing requests in conjunction and agreement with the Service Manager and Sales Manager. Provide on site and head office customer training. Contribute to market mapping, KOL relationship development and product promotion of a defined product/product family. Embrace change and contribute in a positive manner to enhancements and/or projects that the team is working on. Experience and Skills: Ideally hold a bachelor degree or higher in a life science. The ideal candidate will be proactive, flexible and self motivated within the role, positively contributing to the comercial. You should be able to demonstrate excellent time and calendar management. The ability to communicate at all levels both internally and externally. Have the ability to cope under pressure and respond appropriately to unexpected situations and manage customer expectations. Experience within a product specialist and/or a customer support role in this or a similar market preferable. Experience within the immunoassay and Molecular immunodiagnostic market is highly desirable however an apptitude to learn and progress in these areas will be looked upon favourably. Experience with Laboratory Information Systems, I.T and software would be an advantage. Computer literate and hold a valid drivers license Must be fluent in English both verbal and written. Extensive travel across the Region is required, this will include attending both Regional and International meetings. Overnight and weekend travel may be required. Diasorin is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and Canada and to complete the required employment eligibility verification document form upon hire. Diasorin is committed to providing reasonable accommodations for qualified individuals with disabilities. If you are a US or Canada candidate and require assistance or accommodation during the application process, please contact the North America Talent Acquisition Team at or 1- to request an accommodation. The above job description is intended to describe the general content, identify the essential functions, and set forth the requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Diasorin reserves the right to modify or amend this job posting as needed to comply with local laws and regulations. Please note that offers of employment at Diasorin may be contingent upon successful completion of a pre employment background check and drug screen, subject to applicable laws and regulations. This position is not eligible for partnership with a third party search firm vendor without expressed, written consent from the Diasorin Human Resources Department.

At Keywords Studios, we turn our passion for games, technology, and interactive storytelling into world-class support for the creators who shape the industry. Since 1998, we've grown into a global network of 70+ studios, partnering with the biggest names in gaming across every stage of development - from early concept to launch and live operations. Our goal is simple: to be the go-to global platform for technical and creative services in the video games industry. We help teams stay agile, scale quickly, and focus on building unforgettable player experiences. With deep expertise across our industry-leading service lines and a worldwide team of specialists, we work side by side with our clients as their trusted partner, providing the talent, technology, and reach needed to bring great games to life. Join us and help drive the adoption and growth of our Player Engagement Specialized Services, including Trust & Safety, Monetization, and VIP Concierge ! Role overview As an Enterprise Account Executive, you'll play a key role in expanding Keywords Studios' Player Engagement Services with some of the world's largest enterprise game companies. You will focus on net new customer acquisition and revenue, driving adoption of Player Support, Trust & Safety, Content Moderation, and VIP Concierge Services. You'll join a global team and work cross-functionally with diverse teams and cultures, leading the full sales cycle - from building territory plans and defining target accounts, to commercial negotiations and onboarding new clients - using a combination of data and real-world insights to navigate ambiguity and deliver outcomes that benefit both our clients and Keywords. You'll also leverage your industry network to create new opportunities and grow Player Engagement services across multiple accounts. If you're passionate about driving new business, expanding enterprise relationships, and delivering commercial results, this is a role where you can make a real impact. What are we looking for? Our Account Executive has a knack for the following skills: Sales & Account Acquisition Build and execute enterprise sales territory plans, including defining target acquisition and customer "go-get" lists. Lead the entire customer sales cycle, including commercial and contract negotiations, onboarding, and transition to account management teams. Responsible for overall client relationship, ensuring strong engagement and alignment with Keywords services. Work with the production team to protect revenues. Receive & respond to customer RFIs/RFPs. Use existing networks within the games industry to open doors and create net new opportunities for Keywords, with a focus on introducing Player Engagement Services. Analytics Report on weekly, monthly, and quarterly pipeline opportunities and progress toward quarterly revenue goals. Communication Work cross-functionally with internal teams to ensure alignment on sales strategy and customer objectives. Communicate effectively with senior-level stakeholders (CxO, Studio Head, SVP, VP) to build strong enterprise relationships. Promote a culture of accountability, collaboration, and customer obsession. You'd be a great fit for this role if you have: 7-10 years of Sales experience selling technology services to Game Industry customers. Experience engaging with game publishers at executive levels (CxO, Studio Head, SVP, VP). Proven experience negotiating and closing complex deals in excess of $10M+ TCV. Strong critical thinking, commercial creativity, and process-driven execution. Data-driven mentality and ability to work through ambiguity. High attention to detail and ability to deliver under pressure and deadlines. Excellent written and verbal communication skills. Self-motivated and able to thrive in a remote working environment. Willingness to travel as required. What do we offer? We endeavor to create a workplace which provides equal opportunities for all employees and potential employees. Phases of our recruitment journey: You send us your application with your updated resume. After reviewing your candidacy, we invite you to our online language assessment (Community Management and English) to better evaluate your written skills and your knack for content creation and community management. Our language test will require typing, so we would encourage you to take it on a computer and make sure you have the keyboard in your language settings to facilitate its completion. Check your inbox to find the test invitation and keep your phone close! Once you submit your test, the assessment will take approximately 48-72 hours to be evaluated. If you successfully pass the test - we'll invite you for the online Interview via MS Teams with one of our Talent Acquisition Specialists. It's a perfect chance to exchange questions and get to know each other better. For some projects there might be a second interview with a Team Lead or an Operations Manager. At the end of our journey - hopefully you will receive an offer and become our new Keywordian! Our recruitment process is fully online and remote. We value each application and review every candidate individually. Our recruitment team will get back to you as soon as they can to inform you about the status of your candidacy. If you're interested in joining our team, we highly encourage you to apply. That would be it from us - now we are waiting for your move! By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at Role Information: EN Studio: Keywords Studios Location: Europe Area of Work: Player Engagement Service: Engage Employment Type: Permanent Working Pattern: Full Time, Remote

Consultant - Medical Affairs Transformation & Capability Building (Lifesciences) Location: London Full-time Join Executive Insight and help shape the future of healthcare. About Executive Insight Executive Insight is a specialized healthcare consultancy that partners with leading biopharmaceutical companies to prepare, launch, and commercialize their products successfully. With offices in London, Zurich, and New York, we work as one integrated team across borders. Our culture is built on honesty, freedom, and caring. We believe that while individual talent is essential, true excellence is achieved through collaboration, shared ideas, and intellectual curiosity. We foster a non-hierarchical, open environment where teamwork and trust drive impactful outcomes in the dynamic world of healthcare consulting. About the Role As a Strategy Consultant at Executive Insight, you will work on a variety of exciting projects with the particular focus for this role being on capability building, organisational transformation and functional excellence within medical affairs divisions of biopharmaceutical companies. You'll collaborate with cross-functional teams to develop solutions that drive the commercialization of biopharmaceutical products and navigate the complexities of healthcare systems. This position offers the opportunity to further deepen your expertise in healthcare strategy while supporting project delivery and providing meaningful insights that help our clients achieve their objectives. You'll receive guidance and feedback from Project Managers on your project work, while a dedicated Mentor will support your broader professional development at the company. What You'll Do Support project teams in Translating complex or ambiguous business challenges of (pharma) medical affairs and market access teams into deliverables that are tailored to client situation and context and aligned with senior client stakeholders. Support Project managers to define functional strategies, organisational change requirements and deliver transformation initiatives that align people, processes, and technology to achieve sustainable results. Assist in designing business cases, KPIs, and performance measurement frameworks to measure impact and sustain performance. Support with the design and delivery of change management programs, training, and organizational development initiatives that drive sustainable adoption and capability building. Help to nature long term client relationships based on trust, transparency, and consistent value delivery. This role will further expose consultants to business issues specific to our field enabling them to continuously develop in a specialized consulting environment working on projects addressing market access, medical affairs, health policy and commercial models. What We're Looking For The ideal candidate for this Strategy Consultant role will have: A minimum of 3 years consulting experience at a strategy or management consultancy with experience in pharma/medical affairs being a strong preference Experience contributing to projects in one or more of the following areas; Capability building: Critical assessment of organisational capabilities, defining future ready capabilities, outlining change requirements. Business /Organisational Transformation: Organisational and operational model re design, role & responsibility and governance definition, interaction models between global medical and key local markets. Skills in the core strategy consulting competencies and approaches; Structured problem solving - break down ambiguous client problems into hypothesis driven workstreams and contributing your opinion actively to these problems. Intellectual rigour - identify gaps in logic or evidence, and push thinking beyond surface level conclusions. Executive Presence - comfortable presenting or contributing to presentations for C minus 1 stakeholders (e.g., VP of Medical Affairs, Head of Commercial). Change Navigation- Hands on experience in change management, developing stakeholder engagement plans and resonating corporate communication Fluency in English, with proficiency in additional languages being a plus. Candidates must have full right to work in the UK, as we are unable to provide visa sponsorship at this time. Why Executive Insight? At Executive Insight, we value diverse perspectives, deep expertise, and long term client relationships. We are committed to delivering exceptional quality and fostering a supportive, high performing team culture. We know that our people are our greatest asset. That's why we invest in a thoughtful recruitment process-to ensure the right fit for both you and us. Please note: We are not accepting applications from recruitment agencies for this role.

WisdomTree is seeking a strategic and collaborative Sales Operations Lead to drive efficiency, governance, and operational excellence across our distribution function in Europe based in London. This role will be central to ensuring that our sales team operates with clarity, consistency, and efficiency - enabling sales growth, improved client experience, and effective collaboration between sales, marketing, product, research and operational functions. Reporting to the Head of Distribution, the successful candidate will lead a team of 6 acting as the operational and analytical backbone of the European sales team with responsibility acrossClient Proposals & Regulatory Fund Reporting, Distribution Intelligence & Reporting, CRM Governance and Sales Processes and Communication. Key Accountabilities and Scope Sales Operational Processes & Communication Map, maintain, and continuously improve core distribution workflows and reporting including management and board updates. Own and evolve the sales communication framework, ensuring updates on fund launches, operational changes, and sales initiatives are clear, consistent, and aligned across teams. Run key governance forums, including sales leadership meetings, cross-functional working groups, and KPI reviews. Champion operational discipline and cross-functional transparency, acting as the "glue" between sales and other internal departments to reduce friction and enhance collaboration. Client Proposals & Regulatory Fund Reporting Oversee the full lifecycle of RFPs, RFIs, and DDQs - ensuring timely, accurate, and brand-aligned responses to institutional and intermediary clients. Maintain governance, production and delivery of fund factsheets and regulatory fund reporting - KIDs, EMT, EPT, Solvency II, etc. Collaborate with Product, IT and Legal/Compliance to ensure all materials meet regulatory and internal control standards. Distribution Intelligence & Reporting Develop and maintain comprehensive sales reporting dashboards and analytics for senior leadership. Translate data into actionable insights, supporting strategic distribution planning and performance evaluation. Manage and evolve key metrics and KPIs across regional and product-level sales activity. CRM Governance Own and enforce CRM data integrity and usage standards. Drive adoption of CRM as the single source of truth for client interactions, pipeline management, and activity tracking. Implement enhancements that improve user experience and reporting accuracy. Partner with Marketing to align CRM and marketing automation systems - ensuring seamless lead capture, campaign tracking, and attribution reporting. Skills and Qualifications 7+ years of experience in sales operations, enablement, or business management within asset management. Strong understanding of distribution processes, CRM systems (Salesforce preferred), and data governance. Experience managing RFP, client onboarding, and fund reporting workflows. Excellent stakeholder management and communication skills, able to bridge commercial and operational teams. Strategic thinker with a hands on approach and a focus on continuous improvement. Analytical mindset with advanced skills in data visualization and reporting tools (e.g., Power BI, Excel, etc.). Proven ability to lead governance and process optimisation initiatives across complex organizations. Detail oriented, highly organised, and capable of managing multiple priorities. Strong people and team management skills - capable of leading, mentoring, and developing individuals or cross functional contributors.

Description At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. Job Summary This role will focus on developing and leveraging Copilot and Power Platform skills to deliver innovative solutions and enhance business productivity, within the Microsoft Solution's Team. CDW's Microsoft Solutions team is a group of Solutions Architects and Specialists that is part of the wider Microsoft Practice. This role The role has three key areas of responsibility, which broken down by: Act as a senior Microsoft and Intel End User Computing Architect, using your expertise to run technical engagements with customers to win end user computing business. Support the development of the team and the wider department by contributing to team projects as well as helping junior team members achieve their own career aspirations Develop and maintain your own skills and knowledge through research, self-guided learning, lab time and formal training/accreditation. What you will do Customer Opportunities - Work with customers, partners and salespeople to technically qualify opportunities and deliver value to customers with Microsoft and Intel end user computing requirements. Documentation - Produce high quality documentation outlining customer requirements and solutions. Such documentation may include role specific end user computing needs, associated IT management requirements and any required services work due from CDW Service teams. Handover - Support the smooth handover of projects into the delivery teams and acting as an escalation point during their life and transition into service CDW and Modern Workspace Evangelist - driving and evangelising CDW capabilities to our customer base in a credible, friendly and relatable way. Differentiating CDW through its productised services, consulting capability and Microsoft expertise. Work with customers and the CDW Windows 11 Sales team to identify and define customer device refresh requirements, technical Win 11 transitioning plans, and execution steps including the definition of those to be delivered by CDW Service Delivery teams. Ensure the execution of customer workshops and follow on documentation in line with agreed customer Windows 11 timelines. Enable CDW Sellers and Customers to understand the benefits of AI PC, Intel vPro and Active Management technology through the delivery of workshops and Sales enablement activity. This should include: Contributing to the development of CDW's end user computing workshops Supporting Sales enablement activity delivered by CDWs Windows 11 Sales teams. Delivering customer presales technical workshops. Internal Collaboration - Build and develop strong relationships across the business, including with Sales, Professional Services, Managed Services and the wider CDW community to draw upon as the need arises. Partner Engagement - Cultivate strong Microsoft and Microsoft eco-system relationships to stay up to date with offerings and roadmaps and leverage this knowledge as an agnostic advisor to customers. Commercial Acumen - The role requires that you understand the commercial impact of the proposed solutions and assist customers and CDW's sales teams in choosing the correct solution to meet budget and expectations. Sales Enablement - Assist CDW Salespeople with technical guidance on a variety of products and solutions across a range of customer sizes and types and evangelise the team's capabilities. Customer Retention - Act as a trusted adviser to key customers through building knowledge of their environments. Accreditation - Attain and maintain the highest level of relevant accreditations where required What we expect of you Demonstrated credible experience in Microsoft 365, Modern Work and Microsoft eco-system technologies. Use experience and skills to aid in their adoption, with a proven ability to use this to own and win complex opportunities with mid-market customers, enterprise, and public sector customers Advanced 365 capability A key focus on user experience / adoption enhancement Ability to lead customers through a transformational journey that delivers tangible benefit quickly whilst maximising the scope and potential of an engagement Experience selling both professional and managed services A passion and a thirst to learn and deliver presales expertise in a broader set of technologies Highly ambitious, credible, motivated, and accountable individual with an appreciation for building meaningful and lasting relationships, combined with a desire and ability to "win hearts and minds" - Confident yet humble in their approach Detail-oriented with strong time management skills combined with the capacity to lead and work on multiple initiatives, as well as dynamically prioritise and pivot based on changing business needs Outstanding communications skills, with the ability to clearly and concisely present concepts and recommendations in verbal, written, and presentation formats to customers, senior leaders, and cross-functional audiences High levels of industry-related knowledge with an insatiable thirst for new information relevant to the market Prepared for occasional travel between CDW UK & International offices as the role requires whilst maintaining a suitable home life balance Ability to allocate time to undertake personal development activities such as attending training, achieving certifications, and focusing on soft-skill development - always seeking to personally develop as an individual We make technology work so people can do great things. CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.

Strategy Principal Consultant - Change and Transformation As a Strategy Principal Consultant specialising in Change and Transformation, you will help to shape and head up our strategic consulting proposition within manifesto playing a critical role in guiding clients through organisational transformation with human centric design and digital and data at the heart. As a Strategy Principal Consultant specialising in Change and Transformation, you willhelp to shape and head up our strategic consulting proposition within Manifesto playing a critical role in guiding clients through organisational transformation with human centric design and digital and data at the heart. Our Strategy & Innovation Directorate is the part of manifesto responsible for leading our clients through their most complex organisation transformations, who are seeking to better leverage digital, re-think their strategies or structures, or save operational cost to ensure focus on their core mission. As such, we are looking for an experienced consultant with experience leading complex organisational transformations. We would expect this person to have a broad consulting experience and technical knowledge in areas such as strategy design, organisation design and change management. Reporting to the Strategy and Innovation Director, you will leverage your expertise in, organisational change, and change management methodologies to deliver digital and data driven organisational transformation, helping clients achieve measurable greater organisational effectiveness. This role allows you to work across a number of purpose led sectors, including Membership, Visitor attractions, Higher education and aligned commercial clients. You will address these sectors' unique challenges and opportunities while ensuring best practices are applied to deliver transformative results. This role will act as one of the most senior client facing roles, leading on some of our most high profile client work, and being advisory on others to ensure the effectiveness of quality transformation delivery. As such you will have capability to solve problems and be able to lead on projects that bring together the breadth of manifesto's capability to support our clients. You will be responsible for helping to create the space for teams to deliver their best work, bringing together talented people to creatively define and solve complex challenges Organisational design and change is a relatively new field for us, as such the role will also help develop the practice - led through the work - to build a strategy and transformation offer. You will take a lead with the Director of Strategy and Innovation on defining best practice, developing the manifesto approach to organisational change, and building a reputation for delivering outcomes for our clients. Bringing together those across manifesto that lead on transformation projects to grow organisational understanding of the role that organisational design and change management plays in digital transformation. This requires an individual who is comfortable with complexity and challenging environments, capable of having difficult conversations at a senior level, holding space for our teams and helping people and organisations work through complexity with compassion and care This role combines understanding the macro challenges facing our key sectors and as a thought leader, you will contribute to manifesto's external presence through speaking engagements, whitepapers, and sector-focused thought leadership. Additionally, you will stay informed about trends and issues impacting our sectors, bringing fresh insights to your work and our clients. Key objectives and measures of success Strategic leadership: Work with senior leaders to define their transformation agendas, and establish the structures for transformation Client impact: Build trusted relationships with stakeholders at all levels, from board members to grassroots teams, ensuring alignment and shared ownership of transformation goals. Change leadership: Apply change management methodologies, frameworks, etc., to guide clients through cultural and operational shifts, fostering adoption and buy-in. Sector insights: Stay informed about trends and challenges across NFP, Membership, Visitor attractions, education and aligned commercial sectors, alongside the role of tech and data in transforming the way organisations work and integrating this knowledge into your strategies. Commercial growth: Identify growth opportunities and contribute to securing transformation-focused contracts. Thought leadership: Position manifesto as a leader in digital transformation across sectors through external representation and thought leadership contributions. Key accountabilities Client Engagement Lead the strategic direction of transformation projects, working with multidisciplinary teams to deliver high-quality, outcome-focused solutions. Helping our clients including at a senior level ( Exec board level), think through their strategies, including their vision, missions, outcomes and priorities. Supporting clients to prioritise activities that can best achieve these strategies. Supporting our clients in transforming their organisational strategies into design principles and operating models that can drive their goals forward in a cost effective way, supporting them to understand the options available and pros / cons of each. Helping organisations we support to identify cost efficiency opportunities and working with a financial analyst to model potential savings Helping to establish organisation transformation programmes for our clients, leveraging our principle of 'transforming while doing' testing new ways of working Facilitate workshops, presentations, and discussions with senior client stakeholders, ensuring clarity, alignment, and actionable outcomes. Strategic Leadership Work with the Director of Strategy and Innovation to help shape our organisational design propositions in the digital transformation space Provide clarity in complex transformation scenarios, prioritising initiatives that deliver maximum value. Apply a blend of Agile, Lean, and traditional programme and project management approaches to meet diverse client needs. Contribute to the evolution of manifesto's transformation frameworks, ensuring relevance and excellence across all client engagements. Setting the north star for transformation projects. Regularly update your knowledge of sector-specific challenges, opportunities, and trends to inform and enhance client strategies. Lead on cross-organisational transformational initiative (projects with a blended TPX team) where manifesto is the lead - accountable for collaborative working relationships that bring value and insight to the work and the client. Change and Transformation Expertise Leading research projects / diagnostics to understand the challenges our clients face, and where there are opportunities to leverage data, digital, new processes or structures to align them to their organisational goals (this might look like digital maturity assessments, org discoveries, data analysis etc.) Leading organisation design changes for our clients, including establishing new structures, roles, governance models or ways of working Apply knowledge of the sectors we work with's macro challenges-such as funding pressures, governance complexities, and the diverse needs of emerging audiences-to inform this work These changes should always consider the impact and opportunities of emerging technologies like AI and automation. Guide organisations in prioritising effectively for the future, avoiding distractions, and focusing on what matters most. Support clients in navigating cultural shifts and operational changes, ensuring adoption and sustained impact. Foster alignment between strategic objectives and data and technical implementation, bridging gaps between strategy, design, and delivery teams. Team Development Mentor and coach strategists within the team, fostering their professional growth and alignment with manifesto's transformation pillars. Build a culture of collaboration, accountability, and shared ownership within the Strategy practice. Facilitate training sessions and workshops to upskill team members in change management and transformation methodologies. External Representation Represent Manifesto as a thought leader in NFP, Membership, Visitor attractions, and commercial sectors, contributing to blogs, whitepapers, and public speaking engagements. Attend and speak at events, conferences, and workshops, showcasing Manifesto's expertise and ethos. Support Manifesto's marketing mission by contributing to pitches, proposals, and sector-specific thought leadership. Commercial Growth Identify opportunities to expand client engagements and contribute to revenue growth. Support business development efforts by shaping compelling narratives for transformation-focused pitches and proposals. Unlock future opportunities by delivering successful transformation initiatives that build client trust and loyalty. About you Skills & experience Supporting organisations through change initiatives, developing strategies, operating models & working in practice with clients to roll out new teams and ways of working. . click apply for full job details

Job Title: Head of Commercial Excellence Location: UK or US (For internal candidates only, we will accept applications globally) Location Type: Remote Website: Group: Watson-Marlow Fluid Technology Solutions is part of SpiraxGroup, a FTSE100 and FTSE4Good multi-national industrial engineering Group with expertise in the control and management of steam, electric thermal solutions, peristaltic pumping and associated fluid technologies. When you join us, you will be integrated into a cooperative and encouraging team, participate in challenging yet critical work, and experience ongoing growth opportunities to help you achieve your full potential. Visit our website to learn more. Key Responsibilities The Head of Commercial Excellence will be accountable for the development and delivery of our Commercial Excellence Strategic Growth Driver, which aims to facilitate the delivery of growth within the divisions, maximizing sales effectiveness and efficiency. This will include enhancing revenue generation through improved margin discipline and a strong commercial excellence strategy. This role will partner with WMFTS leadership and global Commercial Excellence teams to support the implementation of our go-to-market strategies, drive pricing and value management, optimise the sales processes, and enable sales teams through tools, training, and best practices. Acting as a change agent, the Head of Commercial Excellence will embed a culture of commercial excellence, ensuring alignment with global frameworks while tailoring solutions to divisional needs, growth, continuous improvement, and a high-performance culture across WMFTS. This role drives alignment between structure, talent, culture and strategy to enable sustainable growth. Key Accountabilities Include Strategic Leadership & Collaboration Lead alignment of priorities and deliverables with the Commercial Excellence Growth Driver sponsor and additional stakeholders across short, medium, and long-term horizons. Direct sponsor update meetings, shape discussions with WM Exec stakeholders, and oversee day-to-day progression of the Growth Driver. Partner with sales leadership to design and execute go-to-market strategies, including customer and market insight, campaign delivery, pricing strategy, key account management and sales organization development and capability build. Promote customer experience initiatives through NPS, VoC surveys, digital tools, and lifecycle programs. Partner with Marketing to strengthen demand generation, campaign effectiveness, and lead-to-opportunity conversion. CRM & Analytics Optimization Drive CRM adoption and usage, supporting continuous improvement in collaboration with the systems and processes growth driver to support increased sales process effectiveness and to deepen customer and market insight through organised data. Ensure accurate and structured customer data to enable segmentation, targeting, and full lifecycle management. Establish and govern robust data and analytics frameworks for pipeline reviews and forecasting, ensuring alignment of tools and metrics. Sales Effectiveness Enforce and govern adoption of global sales processes and methodologies, ensuring compliance and driving corrective actions as needed. Optimize and continuously improve commercial business processes, tools and methodologies to enhance efficiency, scalability, and alignment with strategic objectives Enable sales teams through tools, playbooks, and training for consistent execution. Support Mim (in-house AI tool for sales) roll-out and adoption. Work with the Sales Capability Lead to re-work existing sales training material to accelerate time to revenue of sales colleagues. Customer Experience & Retention Lead initiatives to improve customer satisfaction and loyalty. Implement Voice of Customer programs. Skills / Experience Demonstrated experience leading large-scale change management initiatives, delivering measurable business impact and organisational transformation. Commercial experience in a similar role. Advanced analytical skills, with the ability to generate actionable insights that inform strategic decision-making and drive business growth. Deep expertise in sales processes, methodologies, and account management practices, preferably with a proven track record of implementing CRM solutions and commercial strategies at scale. Exceptional stakeholder management and change leadership skills, enabling successful adoption and transformation across global functions and regions. Ability to simplify complex and ambiguous subjects, communicating effectively with executive leadership and diverse audiences. Benefits A competitive salary Flexible working arrangements A generous holiday allowance Three days' paid volunteering leave Additional support and benefits through our Everyone is Included Group Inclusion Plan Everyone is Included at Spirax Group We are passionate about creating inclusive and equitable working cultures where everyone can be themselves and achieve their full potential. For us, that means supportive teams and strong relationships where everyone's contribution is valued - across social and cultural backgrounds, ethnicities, ages, genders, gender identities, abilities, neurodiversity, sexual orientation, religious beliefs, and everything else that makes us human and unique. We want everyone to be able to make their difference here, so we will always consider requests for flexible working. We know that everyone needs some extra help from time to time too, so we have introduced a range of additional benefits through our Group Inclusion Commitments. These include Gender-neutral parental leave 15 days of extra paid caregiver leave Paid time off and support for anyone experiencing pregnancy loss or domestic abuse Menopause-friendly workplace principles and more Learn more at We are also a Disability Confident Committed Employer. If you would like to apply using this scheme, please select this option in our application form. We are an equal opportunity employer committed to fostering an inclusive and diverse workplace. We encourage candidates from all backgrounds to apply. If you require accommodations during the application process, please let us know. Company Overview At Watson-Marlow Fluid Technology Solutions, part of Spirax Group, we are driven by innovation and are dedicated to creating an inclusive workplace where everyone is empowered to make a difference. As a world leader in manufacturing peristaltic pumps and associated fluid path technologies for the life sciences and process industries, we offer a wide range of products, including tubing, specialised filling systems and products for single-use applications. Our shared Purpose is to create sustainable value for all our stakeholders as we engineer a more efficient, safer and sustainable world. Our technologies play an essential role in critical industrial processes and industrial equipment across industries as diverse as Food & Beverage, Pharmaceutical & Biotechnology, Power Generation, Semiconductors and Healthcare. With customers in 116 countries, we provide the solutions that are behind the production of many items used in daily life, from baked beans to mobile phones! Our inclusive culture and Values, unite us, guide our decisions and inspire us everywhere that we operate. We support our colleagues to make their difference for each other as well as customers, communities, suppliers, our planet and shareholders by creating a truly equitable working environment where everyone feels included.

Your turn to start the conversation. Write the future at Rasa. Conversation. It's the thread between our product and our people. The tool that enables us to forge relationships through compassion and expertise. To find the connection between our differences. It keeps us close together across borders and backgrounds and helps us create our shared vision. Rasa means tight-knit. We get to the point and have the courage to ask 'why?'. Because through relentless experimentation, passion, and vision, we're transforming the way people interact with organizations through AI. That's Rasa. That's our message. Join us and add yours. ABOUT THIS ROLE We are looking for a top-performing Enterprise Account Executive to join our team, modeled after the industry's best "technical closers." You will drive revenue growth by identifying, cultivating, and closing complex deals with Fortune 500 and Global 2000 enterprises. In this role, you'll take the time to understand each prospect's unique challenges, map them to Rasa's platform, and clearly show how we can deliver value - both to end users and to decision-makers. You will understand and communicate how Rasa can be used across multiple industries and then manage complex deal cycles. We're a startup, so you'll have to be comfortable rolling up your sleeves and doing whatever is required to support our mission. However, you can expect to: Build and execute a territory plan to target high-value enterprise accounts. Like our top reps, you are expected to be a "full-cycle" hunter, generating your own pipeline while collaborating with SDRs and Marketing. Navigate multi-stakeholder sales cycles (6-12 months) involving technical champions (Developers, Architects) and economic buyers (C-Suite, LOB Heads) Bridge the gap between technical value and business outcomes. You must be comfortable discussing APIs, open-source models, or infrastructure integration with engineering teams. Lead a virtual account team (Solutions Engineers, Customer Success, Product) to win the technical win and the commercial win Drive and prove technical capabilities and business value of Rasa's platform Forecast and manage your sales activity and pipeline to consistently hit revenue targets Work closely with our customer success team and develop new opportunities for our existing customers Collect and deliver customer feedback to the product team The role is: Full-time - 100% Remote - UK, preferably based in London This is a remote position, but we cannot hire anybody outside of the UK Rasa cannot assist with work authorization (visa sponsorship) for candidates located in the UK. ABOUT YOU You are excited about AI assistants, machine learning and letting people interact with machines through text and speech. You are an experienced self-starter who works well with little supervision. You should be able to use your unique personality, creativity and grit to expand our pipeline with new high profile prospects while working with our key customers to increase Rasa's adoption. Ideal candidates have: 5+ years experience in sales, specifically in complex technical domains (e.g., AI/ML, DevOps, Database/Infra) A proven track record of selling large deals to Global 2000 enterprises (top 10% performance) Proven history of consistently exceeding quotas ($1M+ ARR targets) Experience closing six-and-seven-figure deals ($100k - $1M+ ACV) You don't need to code, but you must be "code-literate" or "infrastructure-fluent." - you can hold your own in a room with Engineering Directors A self-driven professional who works with urgency and accountability, demonstrated by a track record of building pipeline from scratch and a creative, customer-centric hunter mindset. Deep familiarity with sales methodologies like MEDDIC, Challenger, or Command of the Message You are ready to meet customers and prospects across your territory MEET YOUR TEAM This role sits within our Sales department, reporting into our EMEA Sales Director. You will work with a solutions engineer and business development representative to build out your territory, progress opportunities through the buying journey and establish a partnership with key customers. WHAT YOU CAN EXPECT FROM US Flexible hours and a dedicated remote budget A stipend for professional development & 6 paid education days to help you grow within your role 26 days of PTO + paid sick leave + paid public holidays A Macbook, and other tech to help you do your job We have regular remote team events, as well as an annual company-wide offsite Vitality Health (UK only) Equity options You can find more information about our benefits per location here: Rasa Perks & Benefits. FREQUENTLY ASKED QUESTIONS You can find answers to FAQs from candidates about this role specifically on our Enterprise Account Executive - UK - FAQ. ABOUT US Rasa is a leader in generative conversational AI, enabling enterprises to build and deliver next-level AI assistants. Merging a state-of-the-art engine with a user-friendly no-code UI, Rasa offers an open and adaptable platform that perfectly aligns with business logic. This innovative approach makes Rasa a reliable and trusted choice for enterprises seeking to enhance customer interactions while reducing costs. Rasa is privately held with funding from StepStone, PayPal, Accel, Andreessen Horowitz, Basis Set Ventures, and others. The company was founded in 2016 and is remote-first with a global presence. Rasa is an equal opportunity employer. We are still a small team and are committed to growing inclusively. We want to augment our team with talented, compassionate people irrespective of race, color, religion, national origin, sex, physical or mental disability, or age. Please be mindful of the hiring location(s) listed. You must be located in and a resident of the location(s) listed for us to proceed with your application.

Location: This is a hybrid role based out of our London office in Monument, with an expectation to be in the office 2 days per week. Salary Range: £115,000 - £125,000 per annum Role Type: Full-time, Permanent Start date: As soon as possible The Solution Architect Role Send Technology is a rapidly growing InsurTech SaaS company specialising in the commercial and specialty insurance sector. Our mission is to help underwriters "write better business faster" on a global scale. We achieve this through our AI-enabled underwriting platform, specifically designed for the complexities of the commercial and specialty market. Our workbench serves as a one-stop desktop for underwriters, bringing together data, documentation, and decision points, enabling our customers to harness the power of ecosystem integrations, data, and AI to drive their growth. The Solution Architect role offers an exciting opportunity to join the team and play a crucial role in defining and implementing technical solutions and architectures for our clients. As a member of the Solutions Team, you'll contribute to delivering complex digital transformation projects for Send's clients. Your expertise will be instrumental in delivering a deeply integrated underwriting workbench solution that streamlines and automates the workflows of insurance underwriters. You'll also collaborate closely with the core technology teams to ensure alignment and continued evolution of our core product offering. About Send In 2017, Send was founded by Andy Moss, Ben Huckel, and Matt McGrillis with a vision to reshape and enhance the underwriting process for commercial insurers-combining advanced technology with deep industry expertise. By 2019, we had delivered a commercial and specialty Underwriting Workbench for a leading global insurer-one of the UK's top five composite insurers and a major FTSE 100 carrier. This solution streamlined operations, improved efficiency, and enabled forward visibility. In 2022, we won three industry awards for the Underwriting Workbench and raised $10 million in Series A funding to support our expansion in the UK and US. The following year, in 2023, we launched Smart Submission, a stand-alone component of the Underwriting Workbench, and were named a Leader in the IDC MarketScape: Worldwide P&C Intelligent Underwriting Workbench Applications Vendor Assessment. In 2024, we were recognised as a Top Provider in the Datos P&C Workbench report and named a Leader in Celent's Underwriting Workbench reports for both North America and Global Markets. Our vision is to be the market-leading underwriting software platform for agile carriers. Our Funding From 2017 to 2022, we bootstrapped our growth journey, building a profitable and stable company. In November 2022, following a year of strong customer and team growth, we secured $10 million in Series A funding to accelerate our expansion across the UK and US, as well as to further enhance our product development. We're proud to have the support and expertise of our investors, Mercia and Breega. We are now preparing for our Series B round and are excited about the growth acceleration this will enable. What You'll Be Doing as Solution Architect Technical Solution Definition Define and architect technical solutions tailored to client requirements. Develop comprehensive technical documentation and solution designs. Design and develop integrations for a microservice architecture to enhance the underwriting workbench solution. Ensure scalability, performance, and reliability of the designed solutions. Client Engagement Collaborate with clients, primarily insurance companies, to understand their business needs and technical requirements. Provide consultancy and expert advice to clients on best practices and optimal technical solutions. Liaise and align technical solutions with the core product team to ensure consistency and integration with core offerings. Support SIs and partners in executing digital transformation projects. Workflow Design Design and develop workflows to enhance the underwriting workbench solution. Ensure workflows are efficient, scalable, and aligned with client requirements. Design solutions that leverage a range of technologies, including AWS, Angular, Java, Python, MySQL, DynamoDB, Snowflake, and Terraform. Stay up-to-date with the latest technologies and industry trends to ensure the adoption of best practices. The Skills and Experience Needed for the Solution Architect Role Proven experience in solution consulting, particularly within the insurance or financial services industry. Strong technical background with expertise spanning multiple cloud providers (AWS essential), Java, SQL/NoSQL databases, data warehousing. Demonstrated ability to define and architect technical solutions and develop comprehensive documentation. Excellent consultancy skills with a proven track record of working effectively with clients, especially within insurance or financial services. Strong communication and interpersonal skills, with the ability to convey technical concepts to non-technical stakeholders. A proactive and collaborative approach to problem-solving and project execution. What's on Offer - Life at Send Health Insurance - Provided through AXA, covering medical, dental, optical, mental health, and therapies. Employees also have free access to Spill, offering confidential mental health support and therapy. Life Insurance - Covers four times your basic salary, along with Income Protection for up to 36 months at 75% of salary, including rehabilitation support. Pension Scheme - A salary sacrifice pension scheme through Royal London. Send contributes 8%, with a minimum employee contribution of 4%. Time Off - 25 days of annual leave, plus public holidays. We also offer volunteering time and a dedicated wellness day. Enhanced Parental Leave - Includes 12 weeks of fully paid leave for all new parents, along with additional support for birth-giving parents. Learning and Development - An annual budget via Learnerbly, providing access to books, courses, conferences, and other resources to support your growth. Check out Send's public Handbook for more information about our product, recruitment process, team, benefits, and much more. Solution Architect - Recruitment Process Our recruitment process for Solution Architect role consists of at least three stages: Stage 1 - Introductory Call with our in-house recruiter, Liam (30 minutes): This will cover your background, motivations, and communication skills, along with an opportunity to learn more about Send and the role. Stage 2 - Interview with Gari Gono, Head of Customer Solutions (45 minutes) Stage 3 - Interview with Tash Bond, Chief Customer Officer (30 minutes) 30-minute call with a Send Founder At Send, we're focused on strengthening our culture-not hiring people who simply "fit" into it. We believe that a diverse, equitable, and inclusive team drives innovation, creativity, better decision-making, and stronger performance. If you're interested in a role at Send but don't meet every requirement listed, we still encourage you to apply. Research shows that women, Indigenous people, and individuals of colour often hesitate to apply for roles unless they meet every single qualification. We're committed to changing that. We welcome applications from everyone, regardless of background, ethnicity, or culture. We are committed to reviewing all applications fairly and do not discriminate based on race, ethnicity, colour, religion or belief, national origin, sexual orientation, age, marital or civil partnership status, family status, pregnancy or maternity, disability (visible or invisible), gender identity or expression, or any other legally protected status. We know that inclusive hiring is an ongoing journey, and we're always looking to improve. If you have feedback on our hiring or interview process, we'd love to hear it. If you have specific needs or adjustments that would support you during the application process, you can share them in the space provided in your application we want to ensure your experience is as smooth and comfortable as possible. Need support with your application or have a question about the role? Email us at . At Send, we are committed to fostering a diverse, inclusive, and equitable workplace. The following demographic questions are optional and intended solely for the purpose of monitoring our diversity and inclusion efforts. Your responses will help us understand and improve the effectiveness of our recruitment and hiring practices. All information provided will be kept confidential and will not impact your candidacy for the position. You may choose not to answer any of the questions, and your decision will not affect your application. Thank you for helping us create a more inclusive workplace.

Senior Project Manager Job Description Department: Delivery Services Reports To: Head of Projects Work Location: Chorley - Hybrid Hours of Work: 37.5 Position Type: Full-Time Rate Type: Salary Grade: 5 SUMMARY We are an innovative and market-leading software & services company based in Chorley serving clients in the utility sector ranging from new entrants to large existing suppliers. We deliver sophisticated software solutions and managed services in a Private Cloud infrastructure, servicing both traditional and modern real-time, smart energy clients. With this role you will be working on our CRM & Billing solution which features a customer-driven proactive roadmap that introduces innovation for the billing of new digital energy services across the utilities market. We operate a Hybrid working policy so you will be able to flex between working in the office and your home location to carry out this role, however during your initial training period the need to be in office with other team members will be essential. Our UK office is based in Chorley, which is where you will be based. Our Project Management Team Vision is for our customers to feel that they are in safe hands and have experienced a smooth delivery, with value for money, and for our business to feel that we deliver change in a controlled, well communicated, and collaborative manner. Our mission is to have a Project Management Team where: Everyone is equally valued and understands their contribution, We all feel we're driving forward the best versions of ourselves, We feel equipped to do our jobs and understand why it's important, We feel empowered to do our best, We utilise best practices with our tools and our processes, We put the customer at the heart of what we do, We understand the value of continuous improvement and are always questioning 'could we do better?' As a Senior Project Manager at ESG, you will be responsible for the delivery of projects and programmes, from customer facing projects, to large scale internal and industry driven change programmes. The Senior Project Manager is responsible for delivering to the agreed targets set at the outset, alongside providing a quality client-centric onboarding experience, whilst ensuring a timely and focused handover of projects to Operations. As a Senior role, you will also be expected to support, mentor and potentially line manage other Project Managers within the team, as well as supporting activities to continuously develop the team. While this position is full time, we are open to discussing flexible working patterns that accommodate individual needs. If you require flexibility in your work schedule, please let us know during the application process, and we will do our best to accommodate your needs. POSITION RESPONSIBILITES As a Senior Project Manager at ESG you will be responsible for: Delivering projects within the ESG projects portfolio within the agreed Time/Cost/Quality/Scope targets with a focus on ensuring the right level of governance needed to ensure a smooth and successful delivery Ensure projects are delivered efficiently and effectively, with a focus on timely project closure alongside a safe and smooth handover to BAU Managing a diverse team across the organisation and managing a variety of internal stakeholders across the company aligning decisions and updates throughout delivery. Delivering detailed business cases, benefits review and return on investment plans for initiated projects and throughout the lifecycle to feed in to key decision making forums. Comfortable with the ambiguity associated with innovative change, confident facilitating complex and technical workshops and discussions throughout, from project definition to unforeseen issue resolution. Able to define and deliver first of type projects/ workstreams, including creating the supporting governance and associated artefacts. Manage the end-to-end delivery of projects within your remit including the coordination of all processes and teams involved in onboarding, integrating, and migrating Clients onto ESG products and services, utilising a SaaS- based delivery model, alongside tailored interactions where appropriate Engage with the wider Delivery Services teams to plan the appropriate delivery approach, utilising and adhering to our quality management and delivery frameworks, whilst ensuring resources are in place to underpin the delivery Engage with the wider business to support the estimating of pre-sales opportunities, with a focus on correctly scoping, planning and estimating from the beginning of the lifecycle Work closely with the Account Managers and Service Delivery Managers to ensure appropriate Client stakeholder management and communication ranging from the Client's Project Management team to Executive level Manage Project and Programme level RAIDs, escalating to Executive / Board level for areas that require need close attention and action Accurately estimate and forecast the resources required to deliver the projects within your control, including continuously monitoring actuals verses agreed budgets and refining forecasts accordingly Act as an escalation point for delivery issues that cannot be resolved within the project team Ensure the timely and quality creation, review and/or approval of all relevant project related artifacts, including commercial Client-facing documents such as Statements of Work (SOWs) and internal facing documents such as PID's. Manage or support the production of relevant and applicable programme definition documentation and internal business cases, where relevant, to support the delivery of large-scale internal and industry driven change programmes Work closely and coordinate with other third-party providers, ranging from Client's third-party providers through to ESG's partners and vendors Actively promote the sharing of lessons learned across the delivery team and beyond including the actions taken to address specific scenarios throughout delivery and reporting back on key themes encountered Rigorously monitor baselines to prevent revenue leakage alongside ensuring baselines are controlled using change control, alongside the continuous monitoring of internal cost to deliver through timesheet recordings Manage Project Boards and Steering Committees both internally and externally utilising the appropriate level of governance to suit the needs of the engagement Own and/or support the maintenance of the project delivery lifecycle framework, processes, procedures, and templates relevant to your team / area(s), periodically reviewing documentation and tools to keep them up to date with changes and continuously improving processes Support the allocation of new projects and pre-sales support to the Delivery team according to skills/knowledge/capacity Produce accurate and timely status reporting both internally and externally to the Client, both for projects within your remit and for your direct reports where appropriate Produce accurate and timely financial tracking, reporting and invoicing, both for projects within your remit and for your direct reports where appropriate Input into internal governance Boards and Steering Committees to oversee the delivery of the Portfolio across the business Work with other delivery services colleagues to support ESG's client centric delivery approach (internal and external clients), utilising project management qualities such as effective communication, team building, professionalism, judgement and insight, empathy, and integrity Manage client led discovery phases for large scale client implementations to validate, agree and refine the approach to implementing ESG products into clients existing landscapes Manage simultaneous project implementations and engagements often across portfolios or programmes Support, mentor and potentially line manage junior members of staff Support the ongoing development of the Project and Delivery Services team including recommending and driving the adoption of best practice tools and techniques, skills and competencies Identify additional sales / opportunities and liaise with the Account Managers and/or Service Delivery Managers to ensure that the client's needs are met All other related duties as assigned ABOUT YOU Experience: Minimum of 5 years' relevant experience in a Project Management, or equivalent, customer facing role Experience of business case definition, benefits management and a focus on providing return on investment. Experience of delivering "first of type" projects and defining project governance and delivery models. Experience of developing "first of type" delivery plans and associated artefacts. Experience of software-as-a-service or 'off-the-shelf' software and services deliveries Experience in best practice project management methodologies Experience of delivering large projects or programmes in a commercial environment Experience of identifying and management of stakeholders at all levels including proactive engagement planning and reporting. Experience building a diverse delivery team and facilitating successful outcomes. Experience of owning projects / programme budgets > £500k / 1,000-man days of work Delivery of high levels of customer (internal and external) experience . click apply for full job details