Customer Success Manager Property Management Software £45,000 £60,000 + bonus, private healthcare, hybrid and flexible working, EAP, enhanced pension, DIS, GP access and more Remote + 25% UK Travel Are you a Customer Success professional with a genuine, in-depth understanding of block management and property management finance? Do you know your way around service charge budgets, apportionments, and year-end processes and want to use that expertise in a more strategic, client-facing role? If so, this could be the perfect next step. My client is a forward-thinking technology business delivering high-quality solutions to the Property Management industry. They are looking for a Customer Success Manager to be the trusted partner to their clients ensuring they gain maximum value from the software platform from onboarding through to long-term success. This is not a generic CSM role - we are specifically looking for someone who understands the real-world challenges of block and property management, particularly financial processes and service charge management. You ll work closely with clients, helping them optimise how they use the software platform, while acting as their voice internally across Product, Sales, and Support teams. Key Responsibilities: Customer Relationship Management Build strong, long-term relationships with property management clients Act as a trusted advisor, understanding client goals and operational challenges Monitor customer health and proactively manage risk Onboarding & Adoption Support onboarding alongside the Implementation team Deliver tailored training to ensure successful system adoption Ensure a smooth transition into live usage and ongoing support Product Advocacy Gather customer feedback and influence product development Represent client needs internally and contribute to roadmap discussions Growth & Retention Identify opportunities to expand usage, features, and services Drive engagement and long-term customer value Insight & Reporting Use CRM and analytics tools to track usage, trends, and renewal readiness Deliver clear, insightful reporting to both clients and internal teams Industry Expertise Act as a subject matter expert in property management financial processes Stay ahead of industry trends, legislation, and best practice Bring insight into customer conversations, positioning CPL as a trusted authority Essential Experience (Please Read Carefully) To be successful in this role, you must have: Strong, hands-on experience within the block / property management industry A deep understanding of service charge accounting, including: Budgeting & forecasting Service charge apportionment Year-end processes & reconciliations; Experience working with or alongside property managers, finance teams, or managing agents The ability to translate industry knowledge into meaningful client conversations Applications without this level of industry knowledge are unlikely to be considered. What We re Looking For Proven experience handling clients at a high-level Confident communicator, able to engage with stakeholders at all levels Commercial awareness with a focus on value and retention Proactive, analytical, and solutions-focused mindset Comfortable working remotely with regular travel (approx. 25%) Why Join My Client? Be part of a growing, innovative property technology company with big plans! Work closely with industry-leading clients Have real influence on product direction and customer outcomes Join a collaborative, supportive team that values your input Apply Now If you re ready to combine your property management expertise with a strategic, client-focused role we d love to hear from you.
Apr 08, 2026
Full time
Customer Success Manager Property Management Software £45,000 £60,000 + bonus, private healthcare, hybrid and flexible working, EAP, enhanced pension, DIS, GP access and more Remote + 25% UK Travel Are you a Customer Success professional with a genuine, in-depth understanding of block management and property management finance? Do you know your way around service charge budgets, apportionments, and year-end processes and want to use that expertise in a more strategic, client-facing role? If so, this could be the perfect next step. My client is a forward-thinking technology business delivering high-quality solutions to the Property Management industry. They are looking for a Customer Success Manager to be the trusted partner to their clients ensuring they gain maximum value from the software platform from onboarding through to long-term success. This is not a generic CSM role - we are specifically looking for someone who understands the real-world challenges of block and property management, particularly financial processes and service charge management. You ll work closely with clients, helping them optimise how they use the software platform, while acting as their voice internally across Product, Sales, and Support teams. Key Responsibilities: Customer Relationship Management Build strong, long-term relationships with property management clients Act as a trusted advisor, understanding client goals and operational challenges Monitor customer health and proactively manage risk Onboarding & Adoption Support onboarding alongside the Implementation team Deliver tailored training to ensure successful system adoption Ensure a smooth transition into live usage and ongoing support Product Advocacy Gather customer feedback and influence product development Represent client needs internally and contribute to roadmap discussions Growth & Retention Identify opportunities to expand usage, features, and services Drive engagement and long-term customer value Insight & Reporting Use CRM and analytics tools to track usage, trends, and renewal readiness Deliver clear, insightful reporting to both clients and internal teams Industry Expertise Act as a subject matter expert in property management financial processes Stay ahead of industry trends, legislation, and best practice Bring insight into customer conversations, positioning CPL as a trusted authority Essential Experience (Please Read Carefully) To be successful in this role, you must have: Strong, hands-on experience within the block / property management industry A deep understanding of service charge accounting, including: Budgeting & forecasting Service charge apportionment Year-end processes & reconciliations; Experience working with or alongside property managers, finance teams, or managing agents The ability to translate industry knowledge into meaningful client conversations Applications without this level of industry knowledge are unlikely to be considered. What We re Looking For Proven experience handling clients at a high-level Confident communicator, able to engage with stakeholders at all levels Commercial awareness with a focus on value and retention Proactive, analytical, and solutions-focused mindset Comfortable working remotely with regular travel (approx. 25%) Why Join My Client? Be part of a growing, innovative property technology company with big plans! Work closely with industry-leading clients Have real influence on product direction and customer outcomes Join a collaborative, supportive team that values your input Apply Now If you re ready to combine your property management expertise with a strategic, client-focused role we d love to hear from you.
Pension Insurance Corporation ("PIC") provides secure retirement incomes through comprehensive risk management and excellence in asset and liability management, as well as exceptional customer service. Our purpose is to pay the pensions of our current and future policyholders. A newly created role has arisen within our Origination department at PIC: we are recruiting for aHead of Transition Programme Managementto join our Transitions function, which plays a critical role in the management and delivery of transition projects for clients. This involves delivering efficient project management processes, standards, and governance frameworks to reduce cost, mitigate risks and drive value across the Company. The purpose of this role is to engage and develop strong working relationships with stakeholders at all levels to ensure key internal departments (Operations, Origination, Finance, Finance Actuarial, IT, Longevity Risk Management, Information Management, Legal and Risk) and PIC's third parties (Administration, Legal, Communications, Actuarial) to ensure that transition processes deliver on our commitments to clients and quality into the business. You will partner with our Co-Heads of Transition Management to deliver strong business outcomes relating to systems, processes, and technology improvements and automation as appropriate, which deliver positive outcomes for the Company brand and market reputation as well as for our policyholders on a consistent basis. Specific accountabilities assigned to the role of Transition Programme Manager: Programme Leadership: Lead and manage a programme comprising multiple, concurrent client-facing transition projects, ensuring cohesive delivery and oversight. Project Governance: Establish and maintain appropriate project governance, including reporting, documentation, and controls in line with internal standards. Escalation: Act as a primary escalation point for clients, transition managers or third parties, ensuring a professional and responsive service that meets or exceeds expectations. Planning and Scheduling: Oversee detailed programme planning, project scheduling, and resource allocation to ensure timely delivery across all workstreams. Budget Management: Manage the overall programme budget (multi-million-pounds), including individual project cost tracking, forecasting, and reporting. Ensure cost efficiency and accountability. Stakeholder Management: Collaborate with internal stakeholders (Origination, Operations, HR, Finance, etc.) and external partners to align project objectives and deliverables with financial and human resource capacity. Risk and Issue Management: Proactively identify and manage programme risks, issues, and dependencies, ensuring effective resolution or escalation. Team Leadership: Provide leadership, guidance, and development support to Transition Managers and connected internal teams and third parties across the programme. Quality Assurance: Monitor the quality of project deliverables to ensure they meet business requirements and client satisfaction standards. Keeps informed of industry trends, market developments, regulatory changes in insurance/financial services as well as best practices relating to the Transition Experience: Proven track record of successfully delivering large, complex programmes, ideally across insurance, financial services. Demonstrated experience of managing multi-million-pound departmental budgets. Experience in leading client facing onboarding programmes at scale. Track record of delivering measurable outcomes in terms of client satisfaction, operational efficiency and commercial performance. Significant experience working with executive stakeholders and cross-functional teams. Demonstrated ability to introduce and embed governance frameworks and risk management processes. Evidence of fostering a high-performance culture and developing strong project managers. Experience in budget management, and performance reporting. Experience in developing effective monitoring and quality control processes. Knowledge: Deep understanding of programme and project management methodologies. Strong knowledge of insurance operations, client onboarding and transition processes. Awareness of governance, compliance and risk frameworks. Familiarity with change management principles and application to complex client projects. Skills Exceptional leadership and people management skills, able to inspire, coach and motivate a diverse team. Excellent stakeholder management and influencing skills, with the ability to engage credibly at Senior Executive levels Strong analytical and problem-solving abilities, with structured approach to issue resolution. Highly effective communication skills (written, verbal and presentation) with the ability to distil complex information into clear, actionable insights. Ability to balance strategic vision with hands on delivery oversight. Skilled at driving continuous improvement, innovation and best practice adoption. Commercial judgement and analytical mindset with the ability to analyse data and make informed decisions. Good working knowledge of MS Excel, MS PowerPoint, MS Word and Power BI. DEI at PIC: At PIC, we believe that true innovation stems from embracing diverse perspectives, backgrounds and experiences. We are committed to building a workplace where every individual, regardless of race, gender identity, sexual orientation, disability, age, religion, or socio-economic background, feels valued, heard and empowered to succeed. We hold ourselves accountable through ongoing initiatives, such as inclusive hiring practices, and equitable career development opportunities that support belonging and community. While we're proud of our progress, we recognise there's work ahead, and we remain dedicated to listening, learning and evolving together. In addition to a competitive base salary and the opportunity to participate in our annual, performance related bonus plan, upon joining us here at Pension Insurance Corporation, you will get access to some great benefits, including private medical insurance, 28 days' annual leave (excluding bank holidays), a generous pension scheme and much more.
Apr 08, 2026
Full time
Pension Insurance Corporation ("PIC") provides secure retirement incomes through comprehensive risk management and excellence in asset and liability management, as well as exceptional customer service. Our purpose is to pay the pensions of our current and future policyholders. A newly created role has arisen within our Origination department at PIC: we are recruiting for aHead of Transition Programme Managementto join our Transitions function, which plays a critical role in the management and delivery of transition projects for clients. This involves delivering efficient project management processes, standards, and governance frameworks to reduce cost, mitigate risks and drive value across the Company. The purpose of this role is to engage and develop strong working relationships with stakeholders at all levels to ensure key internal departments (Operations, Origination, Finance, Finance Actuarial, IT, Longevity Risk Management, Information Management, Legal and Risk) and PIC's third parties (Administration, Legal, Communications, Actuarial) to ensure that transition processes deliver on our commitments to clients and quality into the business. You will partner with our Co-Heads of Transition Management to deliver strong business outcomes relating to systems, processes, and technology improvements and automation as appropriate, which deliver positive outcomes for the Company brand and market reputation as well as for our policyholders on a consistent basis. Specific accountabilities assigned to the role of Transition Programme Manager: Programme Leadership: Lead and manage a programme comprising multiple, concurrent client-facing transition projects, ensuring cohesive delivery and oversight. Project Governance: Establish and maintain appropriate project governance, including reporting, documentation, and controls in line with internal standards. Escalation: Act as a primary escalation point for clients, transition managers or third parties, ensuring a professional and responsive service that meets or exceeds expectations. Planning and Scheduling: Oversee detailed programme planning, project scheduling, and resource allocation to ensure timely delivery across all workstreams. Budget Management: Manage the overall programme budget (multi-million-pounds), including individual project cost tracking, forecasting, and reporting. Ensure cost efficiency and accountability. Stakeholder Management: Collaborate with internal stakeholders (Origination, Operations, HR, Finance, etc.) and external partners to align project objectives and deliverables with financial and human resource capacity. Risk and Issue Management: Proactively identify and manage programme risks, issues, and dependencies, ensuring effective resolution or escalation. Team Leadership: Provide leadership, guidance, and development support to Transition Managers and connected internal teams and third parties across the programme. Quality Assurance: Monitor the quality of project deliverables to ensure they meet business requirements and client satisfaction standards. Keeps informed of industry trends, market developments, regulatory changes in insurance/financial services as well as best practices relating to the Transition Experience: Proven track record of successfully delivering large, complex programmes, ideally across insurance, financial services. Demonstrated experience of managing multi-million-pound departmental budgets. Experience in leading client facing onboarding programmes at scale. Track record of delivering measurable outcomes in terms of client satisfaction, operational efficiency and commercial performance. Significant experience working with executive stakeholders and cross-functional teams. Demonstrated ability to introduce and embed governance frameworks and risk management processes. Evidence of fostering a high-performance culture and developing strong project managers. Experience in budget management, and performance reporting. Experience in developing effective monitoring and quality control processes. Knowledge: Deep understanding of programme and project management methodologies. Strong knowledge of insurance operations, client onboarding and transition processes. Awareness of governance, compliance and risk frameworks. Familiarity with change management principles and application to complex client projects. Skills Exceptional leadership and people management skills, able to inspire, coach and motivate a diverse team. Excellent stakeholder management and influencing skills, with the ability to engage credibly at Senior Executive levels Strong analytical and problem-solving abilities, with structured approach to issue resolution. Highly effective communication skills (written, verbal and presentation) with the ability to distil complex information into clear, actionable insights. Ability to balance strategic vision with hands on delivery oversight. Skilled at driving continuous improvement, innovation and best practice adoption. Commercial judgement and analytical mindset with the ability to analyse data and make informed decisions. Good working knowledge of MS Excel, MS PowerPoint, MS Word and Power BI. DEI at PIC: At PIC, we believe that true innovation stems from embracing diverse perspectives, backgrounds and experiences. We are committed to building a workplace where every individual, regardless of race, gender identity, sexual orientation, disability, age, religion, or socio-economic background, feels valued, heard and empowered to succeed. We hold ourselves accountable through ongoing initiatives, such as inclusive hiring practices, and equitable career development opportunities that support belonging and community. While we're proud of our progress, we recognise there's work ahead, and we remain dedicated to listening, learning and evolving together. In addition to a competitive base salary and the opportunity to participate in our annual, performance related bonus plan, upon joining us here at Pension Insurance Corporation, you will get access to some great benefits, including private medical insurance, 28 days' annual leave (excluding bank holidays), a generous pension scheme and much more.
We are looking for an experienced ICT Financial Reporting Subject Matter Expert (SME) to support a major ERP deployment across the UK. The Trading Partner Finance Intercompany Tracking (ICT) team is responsible for tracking and eliminating intercompany profit, drive the net value for the inventory in the group, as well as generating statutory information for the consolidated group accounts. The team provide a global service working across Commercial & Manufacturing entity teams, Corporate Finance, Global Finance Services and Trading Partner Finance. The ICT system, used to track inter-company profit through the supply chain, has a significant impact on the integrity of GSK Reported results at Group and Company level, with a value of inter-company profit in the region of £20bn. In this role, you will lead finance focused system design for SAP S/4 HANA implementation, testing and go live activities, ensuring robust statutory and management reporting outcomes. Working closely with Finance teams, IT partners and external vendors, you will play a critical role in delivering a successful ERP implementation. We value clear communication, practical problem solving and a collaborative mindset. This role offers high visibility, tangible impact and the opportunity to help unite science, technology and talent to get ahead of disease together. Key Responsibilities Lead finance reporting and control activities for ERP deployment, ensuring solutions meet statutory and management reporting needs. Translate finance requirements into system configuration, test scripts and data migration checks. Own end to end testing, user acceptance testing and issue tracking to ensure timely resolution. Plan and support cutover and go live tasks, including reconciliations and post go live stabilisation. Create training materials, run user readiness sessions and provide first line hyper care support after go live. Identify opportunities to standardise, automate and strengthen financial controls and support implementation. Basic Qualification Degree in Finance, Accounting, Information Systems, Business or a related discipline. Proven experience working with ERP systems in finance, reporting or deployment roles. Hands on involvement in ERP implementation activities such as configuration, testing, data migration or cutover. Strong understanding of core finance processes including month end close, reconciliations, P&L and balance sheet reporting. Experience building, validating and reconciling financial reporting outputs. Strong written and verbal communication skills, with experience engaging a range of stakeholders. Preferred Qualification Hands on experience with major ERP platforms and financial reporting tools. Experience with S/4HANA or large scale ERP transformations. Knowledge of accounting standards such as IFRS and experience in a controlled environment. Experience working with shared service centres, outsourced providers or cross functional teams. Background in change management, training delivery or user adoption activities. Project management or finance certifications such as PMP, PRINCE2, ACCA or CIMA. What you will bring to the team You build strong relationships and communicate clearly with finance and IT partners. You solve practical problems with a calm, structured approach. You keep focus during deployments and guide teams through change. You enjoy learning and sharing knowledge. You act with integrity and support an inclusive team environment. Closing date for applications: 13th April 2026 The annual base salary in Poland for new hires in this position ranges from PLN 177,000 to PLN 295,000 gross, taking into account a number of factors including the candidate's skills, experience, education level and the market rate for the role. Depending on the role and internal policies, the position may also be eligible for a bonus (if applicable and based on defined, non discretionary criteria) and/or awards for exceptional performance (granted at the employer's discretion). All statutory benefits will be maintained in accordance with Polish law. Other benefits may also be offered, which may include private healthcare, additional paid days off, life insurance, private pension plan and fully paid parental leave & care of family member leave. More detailed information on the total reward package applicable to your role will be supplied during the recruitment process. Salary ranges for other locations are shown because some markets have pay transparency laws that require salary information on job postings, and those locations are potential job sites for this role. If salary ranges are not displayed in the job posting for a specific location or country, the relevant compensation will be discussed during the recruitment process. Please note salaries vary by country based on the market rate for the role. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us at where you can also request a call. Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a Recruitment FAQ guide. Click link where you will find answers to multiple questions we receive Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK's compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at
Apr 08, 2026
Full time
We are looking for an experienced ICT Financial Reporting Subject Matter Expert (SME) to support a major ERP deployment across the UK. The Trading Partner Finance Intercompany Tracking (ICT) team is responsible for tracking and eliminating intercompany profit, drive the net value for the inventory in the group, as well as generating statutory information for the consolidated group accounts. The team provide a global service working across Commercial & Manufacturing entity teams, Corporate Finance, Global Finance Services and Trading Partner Finance. The ICT system, used to track inter-company profit through the supply chain, has a significant impact on the integrity of GSK Reported results at Group and Company level, with a value of inter-company profit in the region of £20bn. In this role, you will lead finance focused system design for SAP S/4 HANA implementation, testing and go live activities, ensuring robust statutory and management reporting outcomes. Working closely with Finance teams, IT partners and external vendors, you will play a critical role in delivering a successful ERP implementation. We value clear communication, practical problem solving and a collaborative mindset. This role offers high visibility, tangible impact and the opportunity to help unite science, technology and talent to get ahead of disease together. Key Responsibilities Lead finance reporting and control activities for ERP deployment, ensuring solutions meet statutory and management reporting needs. Translate finance requirements into system configuration, test scripts and data migration checks. Own end to end testing, user acceptance testing and issue tracking to ensure timely resolution. Plan and support cutover and go live tasks, including reconciliations and post go live stabilisation. Create training materials, run user readiness sessions and provide first line hyper care support after go live. Identify opportunities to standardise, automate and strengthen financial controls and support implementation. Basic Qualification Degree in Finance, Accounting, Information Systems, Business or a related discipline. Proven experience working with ERP systems in finance, reporting or deployment roles. Hands on involvement in ERP implementation activities such as configuration, testing, data migration or cutover. Strong understanding of core finance processes including month end close, reconciliations, P&L and balance sheet reporting. Experience building, validating and reconciling financial reporting outputs. Strong written and verbal communication skills, with experience engaging a range of stakeholders. Preferred Qualification Hands on experience with major ERP platforms and financial reporting tools. Experience with S/4HANA or large scale ERP transformations. Knowledge of accounting standards such as IFRS and experience in a controlled environment. Experience working with shared service centres, outsourced providers or cross functional teams. Background in change management, training delivery or user adoption activities. Project management or finance certifications such as PMP, PRINCE2, ACCA or CIMA. What you will bring to the team You build strong relationships and communicate clearly with finance and IT partners. You solve practical problems with a calm, structured approach. You keep focus during deployments and guide teams through change. You enjoy learning and sharing knowledge. You act with integrity and support an inclusive team environment. Closing date for applications: 13th April 2026 The annual base salary in Poland for new hires in this position ranges from PLN 177,000 to PLN 295,000 gross, taking into account a number of factors including the candidate's skills, experience, education level and the market rate for the role. Depending on the role and internal policies, the position may also be eligible for a bonus (if applicable and based on defined, non discretionary criteria) and/or awards for exceptional performance (granted at the employer's discretion). All statutory benefits will be maintained in accordance with Polish law. Other benefits may also be offered, which may include private healthcare, additional paid days off, life insurance, private pension plan and fully paid parental leave & care of family member leave. More detailed information on the total reward package applicable to your role will be supplied during the recruitment process. Salary ranges for other locations are shown because some markets have pay transparency laws that require salary information on job postings, and those locations are potential job sites for this role. If salary ranges are not displayed in the job posting for a specific location or country, the relevant compensation will be discussed during the recruitment process. Please note salaries vary by country based on the market rate for the role. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us at where you can also request a call. Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a Recruitment FAQ guide. Click link where you will find answers to multiple questions we receive Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK's compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at
About the Role Grade Level (for internal use): 12 The Team We are seeking an experienced and pragmatic Organizational Effectiveness (OE) Consultant to join S&P Global's People team. In this role, you will serve as an internal consultant to business leaders, People Partners (HRBPs), and Centers of Excellence to design and implement organizational solutions that enable our strategy and accelerate performance. The OE team leads our change management, organizational design, and job/work redesign capabilities and partners closely with Organizational Planning & Intelligence, People Analytics, and Culture & Engagement to understand organizational health and sentiment. Responsibilities and Impact Organizational Assessment & Design Diagnose how work actually gets done across teams, functions, and regions, using qualitative and quantitative insights. Translate business strategy into operating model and organizational design choices (e.g., structures, roles, spans & layers, decision rights, governance forums). Design clear roles, accountabilities, and ways of working that improve effectiveness, speed, and collaboration. Develop options and recommendations that balance efficiency, scalability, risk, and employee experience. Job & Work Re design / Future of Work Support job and work redesign efforts that align with S&P Global's skills-based talent and future-of-work vision. Analyze critical work, roles, and tasks to identify opportunities for simplification, automation, and AI augmentation. Contribute to scalable frameworks, tools, and guidelines for job architecture and work redesign that can be leveraged by People Partners and business leaders. Help connect organizational design and work redesign outputs to our talent, skills, and rewards programs. Change Management & Implementation Design and execute change management strategies and plans that minimize disruption and increase adoption of new structures, processes, and ways of working. Develop stakeholder analyses, change impact assessments, and practical change plans (communications, training, engagement tactics). Integrate change leadership with delivery by building feedback loops (e.g., listening mechanisms, pulse checks) and adjusting plans based on field insights. Coach leaders and managers to be effective change sponsors and communicators. Internal Consulting & Stakeholder Partnership Act as a trusted adviser to People Partners and business stakeholders, helping them frame problems, clarify desired outcomes, and prioritize OE support. Facilitate executive and cross functional working sessions that drive decisions (not just presentations), alignment, and clear next steps. Bring pragmatic challenges, highlight tradeoffs, and keep stakeholders focused on scope, outcomes, and measures of success. Collaborate with external consulting partners where appropriate, ensuring alignment with S&P Global's OE frameworks and standards. Data, Insights & Measurement Partner with Organizational Planning & Intelligence and People Analytics to use workforce and organizational data (e.g., spans & layers, org health indicators, engagement sentiment) to identify risks and opportunities. Translate data and diagnostics into clear, actionable narratives and recommendations for business and People leaders. Define success measures, KPIs, and benefits tracking for OE and change initiatives; monitor progress and support course corrections. Frameworks, Tools & Capability Building Contribute to the development and continuous improvement of OE frameworks, methodologies, playbooks, and toolkits used across S&P Global. Build capability in People Partners and business leaders through coaching, training, and practical guides so improvements are sustainable. Share lessons learned, case studies, and reusable assets to advance OE practice maturity across the People team. Compensation/Benefits Information (This section is only applicable to US candidates) S&P Global states that the anticipated base salary range for this position is $104,435 to $170,000 USD. Final base salary for this role will be based on the individual's geographic location, as well as experience level, skill set, training, licenses and certifications. In addition to base compensation, this role is eligible for an annual incentive plan. This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here (). What We're Looking For Basic Required Qualifications Bachelor's degree in Human Resources, Organizational Development, Business Administration, Psychology, or a related field; advanced degree (e.g., MBA, MS in OD/IO Psychology) is an asset. 3+ years in management consulting or 5+ years in internal roles delivering end to end organizational or change initiatives where something new launched and stuck. Demonstrated experience moving from analysis to action: you've diagnosed current state, designed future state structures/governance/processes, and supported implementation to measurable business outcomes. Exposure to operating model / organization design (e.g., roles, spans & layers, governance forums, decision rights) is strongly preferred. Experience in program, transformation, or portfolio management; familiarity with Agile or iterative delivery approaches is a plus. Prior experience supporting or working closely with corporate/enterprise functions (e.g., Technology, Finance, Commercial, HR/People, Operations) is an advantage. Skills & Capabilities Strong facilitation skills and stakeholder management across levels; credible and comfortable working with senior leaders. Structured problem solver with the ability to synthesize qualitative and quantitative data into clear insights and options. Excellent communication, storytelling, and slide development skills; adept at creating executive ready materials (PowerPoint, Excel, collaborative tools). Data savvy: able to interpret dashboards, KPIs, and organizational metrics and use them to inform design and measure impact. Strong project and time management skills; able to manage multiple initiatives, stakeholders, and priorities in a global, matrixed environment. Right to Work Requirements: This role is limited to persons with indefinite right to work in the United States. Return to Work Have you taken time out for caring responsibilities and are now looking to return to work? As part of our Return to Work initiative, Restart, we are encouraging enthusiastic and talented returners to apply, and will actively support your return to the workplace. What's In It For You? Our Mission Advancing Essential Intelligence. Our People We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Global Hiring and Opportunity at S&P Global At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. . click apply for full job details
Apr 08, 2026
Full time
About the Role Grade Level (for internal use): 12 The Team We are seeking an experienced and pragmatic Organizational Effectiveness (OE) Consultant to join S&P Global's People team. In this role, you will serve as an internal consultant to business leaders, People Partners (HRBPs), and Centers of Excellence to design and implement organizational solutions that enable our strategy and accelerate performance. The OE team leads our change management, organizational design, and job/work redesign capabilities and partners closely with Organizational Planning & Intelligence, People Analytics, and Culture & Engagement to understand organizational health and sentiment. Responsibilities and Impact Organizational Assessment & Design Diagnose how work actually gets done across teams, functions, and regions, using qualitative and quantitative insights. Translate business strategy into operating model and organizational design choices (e.g., structures, roles, spans & layers, decision rights, governance forums). Design clear roles, accountabilities, and ways of working that improve effectiveness, speed, and collaboration. Develop options and recommendations that balance efficiency, scalability, risk, and employee experience. Job & Work Re design / Future of Work Support job and work redesign efforts that align with S&P Global's skills-based talent and future-of-work vision. Analyze critical work, roles, and tasks to identify opportunities for simplification, automation, and AI augmentation. Contribute to scalable frameworks, tools, and guidelines for job architecture and work redesign that can be leveraged by People Partners and business leaders. Help connect organizational design and work redesign outputs to our talent, skills, and rewards programs. Change Management & Implementation Design and execute change management strategies and plans that minimize disruption and increase adoption of new structures, processes, and ways of working. Develop stakeholder analyses, change impact assessments, and practical change plans (communications, training, engagement tactics). Integrate change leadership with delivery by building feedback loops (e.g., listening mechanisms, pulse checks) and adjusting plans based on field insights. Coach leaders and managers to be effective change sponsors and communicators. Internal Consulting & Stakeholder Partnership Act as a trusted adviser to People Partners and business stakeholders, helping them frame problems, clarify desired outcomes, and prioritize OE support. Facilitate executive and cross functional working sessions that drive decisions (not just presentations), alignment, and clear next steps. Bring pragmatic challenges, highlight tradeoffs, and keep stakeholders focused on scope, outcomes, and measures of success. Collaborate with external consulting partners where appropriate, ensuring alignment with S&P Global's OE frameworks and standards. Data, Insights & Measurement Partner with Organizational Planning & Intelligence and People Analytics to use workforce and organizational data (e.g., spans & layers, org health indicators, engagement sentiment) to identify risks and opportunities. Translate data and diagnostics into clear, actionable narratives and recommendations for business and People leaders. Define success measures, KPIs, and benefits tracking for OE and change initiatives; monitor progress and support course corrections. Frameworks, Tools & Capability Building Contribute to the development and continuous improvement of OE frameworks, methodologies, playbooks, and toolkits used across S&P Global. Build capability in People Partners and business leaders through coaching, training, and practical guides so improvements are sustainable. Share lessons learned, case studies, and reusable assets to advance OE practice maturity across the People team. Compensation/Benefits Information (This section is only applicable to US candidates) S&P Global states that the anticipated base salary range for this position is $104,435 to $170,000 USD. Final base salary for this role will be based on the individual's geographic location, as well as experience level, skill set, training, licenses and certifications. In addition to base compensation, this role is eligible for an annual incentive plan. This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here (). What We're Looking For Basic Required Qualifications Bachelor's degree in Human Resources, Organizational Development, Business Administration, Psychology, or a related field; advanced degree (e.g., MBA, MS in OD/IO Psychology) is an asset. 3+ years in management consulting or 5+ years in internal roles delivering end to end organizational or change initiatives where something new launched and stuck. Demonstrated experience moving from analysis to action: you've diagnosed current state, designed future state structures/governance/processes, and supported implementation to measurable business outcomes. Exposure to operating model / organization design (e.g., roles, spans & layers, governance forums, decision rights) is strongly preferred. Experience in program, transformation, or portfolio management; familiarity with Agile or iterative delivery approaches is a plus. Prior experience supporting or working closely with corporate/enterprise functions (e.g., Technology, Finance, Commercial, HR/People, Operations) is an advantage. Skills & Capabilities Strong facilitation skills and stakeholder management across levels; credible and comfortable working with senior leaders. Structured problem solver with the ability to synthesize qualitative and quantitative data into clear insights and options. Excellent communication, storytelling, and slide development skills; adept at creating executive ready materials (PowerPoint, Excel, collaborative tools). Data savvy: able to interpret dashboards, KPIs, and organizational metrics and use them to inform design and measure impact. Strong project and time management skills; able to manage multiple initiatives, stakeholders, and priorities in a global, matrixed environment. Right to Work Requirements: This role is limited to persons with indefinite right to work in the United States. Return to Work Have you taken time out for caring responsibilities and are now looking to return to work? As part of our Return to Work initiative, Restart, we are encouraging enthusiastic and talented returners to apply, and will actively support your return to the workplace. What's In It For You? Our Mission Advancing Essential Intelligence. Our People We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Global Hiring and Opportunity at S&P Global At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. . click apply for full job details
Who are we? A world where complexity is the only constantdemands a new breed of company.Brave Bison is a different beast: a media, marketing and technology companypurposebuilt for thedigitalera. Our universe is made up of award-winning business arms Brave Bison, Engage,SocialChainand MTM.Andwe'reunderpinned byleading marketing training practice,MiniMBA, as well asour very own social-first media networkwhodeliver monthly views in the billionsfor some of the biggest channels in sport and entertainment across YouTube, Snap,Metaand TikTok. We'rea global collective who live and breathe digital,workingwith some of the boldest brands in the worldtocapitalise on the complexity that defines the modern marketing landscape. Our mission New platforms, new behaviours, new audiences,new trends,new technologies, new regulations-our clients' worlds get more complex daily.Their agency partnershipsshouldn't.It'sourjob to cutthrough the chaos, makethe complex simple and navigatea clear path to growth for them. That'swhy we make it our mission to capitalise on complexity for our clients-across consultancy,capabilityand execution-bycraftingdynamic digital solutions that outpace tomorrow's challenges. Our values Bold Curiosity. We run at change and challenge convention because we love to push the boundaries of what the world thinks is possible. We champion discovery, go deep into our clients' worlds and are always hungry to learn more aboutthem, our specialisms and each other. Connected Clarity. We are focusedinour collaboration - joining the right dots between our clients, ourpartnersand our herd of experts to deliver agile solutions at speed and scale. We set a shared ambition from the outset, are transparent at every stage and always strive to make the complex simple. Positive Encouragement. We want to make working with us the best part of someone's day. We lift one other up, find the fun in the day to day and are committed to ensuring everyone belongs. Constant Impact. We believe in outcomes over outputs.We'regoal orientated, results driven anddata-led.We show up with passion every day. Andwe'realways honing our craft. SocialChain We are a creator collective designed for a modern world. A team of content creators, community builders, platform natives, tech innovators, and trend starters - perfectly balanced with talented and experienced marketing strategists, comms planners, clientleadersand data specialists. Together, we strengthen our clients'SocialChain'sby building a stronger connection between people and their brand. Role Overview We are seeking a visionary, commercially driven, and strategically minded Business Director. Reporting to the CEO, you will be the senior strategic lead across multiple high-value accounts, responsible for driving client growth, shaping long-term strategy, and unlocking new opportunities. This role is ideal for a dynamic leader who thrives on building deep client partnerships, guiding strategic direction, and influencing agency-wide thinking. You will oversee a team of Account Directors, Managers, and Executives, ensuring they are empowered to deliver best-in-class work while you focus on high-level client development, innovation, and business performance. Key Responsibilities Strategic Client Leadership Act as the senior strategic partner for key clients, building trusted relationships with senior stakeholders. Lead the development of long-term client strategies that align with business goals and market trends. Drive client growth through proactive identification of new opportunities, upselling, and cross-selling. Lead quarterly and annual strategic planning sessions with clients, delivering insight-led recommendations. Champion the agency's full creative, social, and influencer offering in a compelling and future-facing way. Business Growth & Commercial Oversight Own revenue forecasting, growth planning, and commercial performance of the client hub. Lead high-value new business pitches and strategic responses to briefs. Collaborate with the leadership team on agency-wide growth initiatives and innovation. Ensure profitability and commercial efficiency across all client engagements. Strategic Oversight of Campaigns Guide the strategic direction of campaigns, ensuring alignment with client objectives and market dynamics. Partner with Strategy, Creative, and Paid Media teams to shape integrated, insight-driven campaigns. Oversee campaign performance at a macro level, ensuring consistent delivery of business results. Leadership & Culture Lead, mentor, and inspire a team of Account Directors and Managers, fostering a high-performance culture. Ensure the team is aligned with agency values and equipped to deliver strategic excellence. Support talent development, succession planning, and team structure optimization. Industry Influence Represent the agency at industry events, panels, and thought leadership forums. Stay ahead of trends in social, digital, and the creator economy to inform client strategies. What We're Looking For 6-8+ years of experience in client leadership roles within a creative, digital, or social agency. Proven track record of growing client accounts and leading strategic transformation. Deep understanding of social media, influencer marketing, and digital innovation. Strong commercial acumen with experience in forecasting, budgeting, and business planning. Exceptional communication, negotiation, and leadership skills. A strategic thinker with a passion for innovation and client success. Proficient in business tools including Keynote, Excel, and Google Workspace. What you'll get Our people make us who we are, so to make sure we attract andretainthe best and brightest in the industry, we offer an attractive benefits package. But not only that, we are the UK's first carbon neutral agency (a status we have held since 2018), with a serious commitment tomonitoringand reducing the impact our work has on the planet across three core sustainability pillars of Greenhouse Gases, Waste & Recycling and Sustainable Consumption. Thenthere's a whole host of benefits - from discounted gym memberships and free eye tests to an employee pension scheme and enhanced maternity, paternity, and adoption package.Here'sa snapshot of just some of the benefits we think you might also like: Dynamicworking: Tokeep that work-life harmony in check,we'reflexible on where and when you work Private medicalinsurance: Tokeep you fighting fit and give you and your family peace of mind. Incomeprotection: Weknow it feels good to be covered, just in case. CalmSubscription: Nowmorethanever,it'simportant to mind your mind! 25 days annualleave: This increases to 27 days after three years with us, and then increases everysubsequentyear up to a max. of 30 days Christmasclosure: Noneed to save holiday days for the Christmas closure period.It'son us! Birthdaysoff: Oneextra day to celebrate your big day Summerhours: BetweenJune and Aug we finish at 15.00 every Friday. Online coaching and mental healthsupport: UnlimitedviaOpenUp RemoteWorking: Workabroad for up to one month a year. Performance & Salary: Reviewed twice a year for everyone. Finally, we're proud and committed to being an equal opportunity workplace, providing equal opportunities for all and treating all existing employees and all job applicants in the same way, regardless of their age, disability, gender, gender reassignment, race, religion or belief, sexual orientation, pregnancy and maternity status and marital & civil partnership status.
Apr 08, 2026
Full time
Who are we? A world where complexity is the only constantdemands a new breed of company.Brave Bison is a different beast: a media, marketing and technology companypurposebuilt for thedigitalera. Our universe is made up of award-winning business arms Brave Bison, Engage,SocialChainand MTM.Andwe'reunderpinned byleading marketing training practice,MiniMBA, as well asour very own social-first media networkwhodeliver monthly views in the billionsfor some of the biggest channels in sport and entertainment across YouTube, Snap,Metaand TikTok. We'rea global collective who live and breathe digital,workingwith some of the boldest brands in the worldtocapitalise on the complexity that defines the modern marketing landscape. Our mission New platforms, new behaviours, new audiences,new trends,new technologies, new regulations-our clients' worlds get more complex daily.Their agency partnershipsshouldn't.It'sourjob to cutthrough the chaos, makethe complex simple and navigatea clear path to growth for them. That'swhy we make it our mission to capitalise on complexity for our clients-across consultancy,capabilityand execution-bycraftingdynamic digital solutions that outpace tomorrow's challenges. Our values Bold Curiosity. We run at change and challenge convention because we love to push the boundaries of what the world thinks is possible. We champion discovery, go deep into our clients' worlds and are always hungry to learn more aboutthem, our specialisms and each other. Connected Clarity. We are focusedinour collaboration - joining the right dots between our clients, ourpartnersand our herd of experts to deliver agile solutions at speed and scale. We set a shared ambition from the outset, are transparent at every stage and always strive to make the complex simple. Positive Encouragement. We want to make working with us the best part of someone's day. We lift one other up, find the fun in the day to day and are committed to ensuring everyone belongs. Constant Impact. We believe in outcomes over outputs.We'regoal orientated, results driven anddata-led.We show up with passion every day. Andwe'realways honing our craft. SocialChain We are a creator collective designed for a modern world. A team of content creators, community builders, platform natives, tech innovators, and trend starters - perfectly balanced with talented and experienced marketing strategists, comms planners, clientleadersand data specialists. Together, we strengthen our clients'SocialChain'sby building a stronger connection between people and their brand. Role Overview We are seeking a visionary, commercially driven, and strategically minded Business Director. Reporting to the CEO, you will be the senior strategic lead across multiple high-value accounts, responsible for driving client growth, shaping long-term strategy, and unlocking new opportunities. This role is ideal for a dynamic leader who thrives on building deep client partnerships, guiding strategic direction, and influencing agency-wide thinking. You will oversee a team of Account Directors, Managers, and Executives, ensuring they are empowered to deliver best-in-class work while you focus on high-level client development, innovation, and business performance. Key Responsibilities Strategic Client Leadership Act as the senior strategic partner for key clients, building trusted relationships with senior stakeholders. Lead the development of long-term client strategies that align with business goals and market trends. Drive client growth through proactive identification of new opportunities, upselling, and cross-selling. Lead quarterly and annual strategic planning sessions with clients, delivering insight-led recommendations. Champion the agency's full creative, social, and influencer offering in a compelling and future-facing way. Business Growth & Commercial Oversight Own revenue forecasting, growth planning, and commercial performance of the client hub. Lead high-value new business pitches and strategic responses to briefs. Collaborate with the leadership team on agency-wide growth initiatives and innovation. Ensure profitability and commercial efficiency across all client engagements. Strategic Oversight of Campaigns Guide the strategic direction of campaigns, ensuring alignment with client objectives and market dynamics. Partner with Strategy, Creative, and Paid Media teams to shape integrated, insight-driven campaigns. Oversee campaign performance at a macro level, ensuring consistent delivery of business results. Leadership & Culture Lead, mentor, and inspire a team of Account Directors and Managers, fostering a high-performance culture. Ensure the team is aligned with agency values and equipped to deliver strategic excellence. Support talent development, succession planning, and team structure optimization. Industry Influence Represent the agency at industry events, panels, and thought leadership forums. Stay ahead of trends in social, digital, and the creator economy to inform client strategies. What We're Looking For 6-8+ years of experience in client leadership roles within a creative, digital, or social agency. Proven track record of growing client accounts and leading strategic transformation. Deep understanding of social media, influencer marketing, and digital innovation. Strong commercial acumen with experience in forecasting, budgeting, and business planning. Exceptional communication, negotiation, and leadership skills. A strategic thinker with a passion for innovation and client success. Proficient in business tools including Keynote, Excel, and Google Workspace. What you'll get Our people make us who we are, so to make sure we attract andretainthe best and brightest in the industry, we offer an attractive benefits package. But not only that, we are the UK's first carbon neutral agency (a status we have held since 2018), with a serious commitment tomonitoringand reducing the impact our work has on the planet across three core sustainability pillars of Greenhouse Gases, Waste & Recycling and Sustainable Consumption. Thenthere's a whole host of benefits - from discounted gym memberships and free eye tests to an employee pension scheme and enhanced maternity, paternity, and adoption package.Here'sa snapshot of just some of the benefits we think you might also like: Dynamicworking: Tokeep that work-life harmony in check,we'reflexible on where and when you work Private medicalinsurance: Tokeep you fighting fit and give you and your family peace of mind. Incomeprotection: Weknow it feels good to be covered, just in case. CalmSubscription: Nowmorethanever,it'simportant to mind your mind! 25 days annualleave: This increases to 27 days after three years with us, and then increases everysubsequentyear up to a max. of 30 days Christmasclosure: Noneed to save holiday days for the Christmas closure period.It'son us! Birthdaysoff: Oneextra day to celebrate your big day Summerhours: BetweenJune and Aug we finish at 15.00 every Friday. Online coaching and mental healthsupport: UnlimitedviaOpenUp RemoteWorking: Workabroad for up to one month a year. Performance & Salary: Reviewed twice a year for everyone. Finally, we're proud and committed to being an equal opportunity workplace, providing equal opportunities for all and treating all existing employees and all job applicants in the same way, regardless of their age, disability, gender, gender reassignment, race, religion or belief, sexual orientation, pregnancy and maternity status and marital & civil partnership status.
Customer Success Manager Property Management Software £45,000 £60,000 + bonus, private healthcare, hybrid and flexible working, EAP, enhanced pension, DIS, GP access and more Remote + 25% UK Travel Are you a Customer Success professional with a genuine, in-depth understanding of block management and property management finance? Do you know your way around service charge budgets, apportionments, and year-end processes and want to use that expertise in a more strategic, client-facing role? If so, this could be the perfect next step. My client is a forward-thinking technology business delivering high-quality solutions to the Property Management industry. They are looking for a Customer Success Manager to be the trusted partner to their clients ensuring they gain maximum value from the software platform from onboarding through to long-term success. This is not a generic CSM role - we are specifically looking for someone who understands the real-world challenges of block and property management, particularly financial processes and service charge management. You ll work closely with clients, helping them optimise how they use the software platform, while acting as their voice internally across Product, Sales, and Support teams. Key Responsibilities: Customer Relationship Management Build strong, long-term relationships with property management clients Act as a trusted advisor, understanding client goals and operational challenges Monitor customer health and proactively manage risk Onboarding & Adoption Support onboarding alongside the Implementation team Deliver tailored training to ensure successful system adoption Ensure a smooth transition into live usage and ongoing support Product Advocacy Gather customer feedback and influence product development Represent client needs internally and contribute to roadmap discussions Growth & Retention Identify opportunities to expand usage, features, and services Drive engagement and long-term customer value Insight & Reporting Use CRM and analytics tools to track usage, trends, and renewal readiness Deliver clear, insightful reporting to both clients and internal teams Industry Expertise Act as a subject matter expert in property management financial processes Stay ahead of industry trends, legislation, and best practice Bring insight into customer conversations, positioning CPL as a trusted authority Essential Experience (Please Read Carefully) To be successful in this role, you must have: Strong, hands-on experience within the block / property management industry A deep understanding of service charge accounting, including: Budgeting & forecasting Service charge apportionment Year-end processes & reconciliations; Experience working with or alongside property managers, finance teams, or managing agents The ability to translate industry knowledge into meaningful client conversations Applications without this level of industry knowledge are unlikely to be considered. What We re Looking For Proven experience handling clients at a high-level Confident communicator, able to engage with stakeholders at all levels Commercial awareness with a focus on value and retention Proactive, analytical, and solutions-focused mindset Comfortable working remotely with regular travel (approx. 25%) Why Join My Client? Be part of a growing, innovative property technology company with big plans! Work closely with industry-leading clients Have real influence on product direction and customer outcomes Join a collaborative, supportive team that values your input Apply Now If you re ready to combine your property management expertise with a strategic, client-focused role we d love to hear from you.
Apr 08, 2026
Full time
Customer Success Manager Property Management Software £45,000 £60,000 + bonus, private healthcare, hybrid and flexible working, EAP, enhanced pension, DIS, GP access and more Remote + 25% UK Travel Are you a Customer Success professional with a genuine, in-depth understanding of block management and property management finance? Do you know your way around service charge budgets, apportionments, and year-end processes and want to use that expertise in a more strategic, client-facing role? If so, this could be the perfect next step. My client is a forward-thinking technology business delivering high-quality solutions to the Property Management industry. They are looking for a Customer Success Manager to be the trusted partner to their clients ensuring they gain maximum value from the software platform from onboarding through to long-term success. This is not a generic CSM role - we are specifically looking for someone who understands the real-world challenges of block and property management, particularly financial processes and service charge management. You ll work closely with clients, helping them optimise how they use the software platform, while acting as their voice internally across Product, Sales, and Support teams. Key Responsibilities: Customer Relationship Management Build strong, long-term relationships with property management clients Act as a trusted advisor, understanding client goals and operational challenges Monitor customer health and proactively manage risk Onboarding & Adoption Support onboarding alongside the Implementation team Deliver tailored training to ensure successful system adoption Ensure a smooth transition into live usage and ongoing support Product Advocacy Gather customer feedback and influence product development Represent client needs internally and contribute to roadmap discussions Growth & Retention Identify opportunities to expand usage, features, and services Drive engagement and long-term customer value Insight & Reporting Use CRM and analytics tools to track usage, trends, and renewal readiness Deliver clear, insightful reporting to both clients and internal teams Industry Expertise Act as a subject matter expert in property management financial processes Stay ahead of industry trends, legislation, and best practice Bring insight into customer conversations, positioning CPL as a trusted authority Essential Experience (Please Read Carefully) To be successful in this role, you must have: Strong, hands-on experience within the block / property management industry A deep understanding of service charge accounting, including: Budgeting & forecasting Service charge apportionment Year-end processes & reconciliations; Experience working with or alongside property managers, finance teams, or managing agents The ability to translate industry knowledge into meaningful client conversations Applications without this level of industry knowledge are unlikely to be considered. What We re Looking For Proven experience handling clients at a high-level Confident communicator, able to engage with stakeholders at all levels Commercial awareness with a focus on value and retention Proactive, analytical, and solutions-focused mindset Comfortable working remotely with regular travel (approx. 25%) Why Join My Client? Be part of a growing, innovative property technology company with big plans! Work closely with industry-leading clients Have real influence on product direction and customer outcomes Join a collaborative, supportive team that values your input Apply Now If you re ready to combine your property management expertise with a strategic, client-focused role we d love to hear from you.
We are seeking an individual located in the UK. This is a Remote work from home position, and individual is required to reside and be authorized to work in the United Kingdom. We are on the front line of recruitment, enabling organizations to hire smarter and onboard faster. At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage - our team members. Say hello to a rewarding career and come join a leading provider of mission critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. We are seeking a remote Sr. Director, Customer Success; Individual must be in United Kingdom. About First Advantage First Advantage (NASDAQ: FA) is a leading provider of global software and data in the HR technology industry. Enabled by proprietary technology and AI, First Advantage's platforms, data, and APIs power comprehensive employment background screening, identity solutions, and verification services. Headquartered in Atlanta, GA, we have an internationally distributed workforce of about 10,000 employees spanning 17 countries. With a strong emphasis on innovation, automation, and customer success, First Advantage empowers 80,000 organizations to modernize their hiring and onboarding processes on a global scale. What You'll Do: The Sr. Director of Customer Success responsible for the Finance Vertical leads a high performing organisation that drives value realisation, retention, and expansion across banks, insurance, payments, capital markets, and fintech customers. This executive owns the end to end post sales customer lifecycle-from onboarding through to renewal-ensuring operational excellence and measurable ROI aligned to finance specific priorities (e.g., risk & compliance, operational efficiency, customer experience, and data security). You will build the vertical strategy for a portfolio of complex enterprise accounts, partnering cross functionally with Sales, Operations, Product, Customer Care, and Marketing to deliver exceptional customer outcomes and sustainable revenue growth. Responsibilities: Strategy & Leadership Define and execute the finance-vertical CS strategy, segmented by sub vertical (banking, insurance, payments) and customer tier (strategic, enterprise, mid market). Build, scale, and mentor a diverse team of Customer Success Managers and Directors. Establish a value framework with finance relevant KPIs, outcome maps, and executive communications (QBRs). Own the renewal and net retention for your customer base (clear rules of engagement and forecast accountability). Customer Outcomes & Advocacy Ensure successful onboarding and time to value with robust project governance for complex, multi stakeholder programs. Drive QBR cadence with key stakeholders; communicate value tied to business cases and regulatory imperatives. Drive adoption, maturity, and expansion through structured success plans, territory maps and executive sponsorship programs. Build customer advocacy (references, case studies, advisory boards) aligned to the finance ecosystem. Cross Functional Partnerships Partner with Product on voice of customer, roadmap validation, beta programs, and finance grade features (security, reporting, controls). Partner with Implementation teams for onboarding, reduce time to value, and ensure high quality project delivery. Align with Sales teams on expansion strategies, whitespace analysis, commercial alignment, and account plans. Collaborate with Support and Engineering on incident management, major incident communications, and reliability narratives. Operational Excellence Design and operationalize a CS operating model: segmentation, coverage, health scoring, success planning, QBR templates, renewals forecast, and escalation paths. Own CS budget, capacity planning, hiring plan, and productivity benchmarks. What You May Need to be Successful: Bachelor's degree or equivalent work experience. MBA highly desired. 3+ years of related experience in Account Management. 2+ years of organizational leadership experience. 5+ years of experience managing accounts valued at over $500k (significant company experience managing complex, high value accounts). Ability to manage and lead during times of change and organizational transformation. Understanding how to work growth businesses in a competitive environment. Excellent tactical execution skills. Strong sense of process and the ability to innovate on process tools and conventions. Ability to craft detailed, well written communications and proposals. Maintain a high emphasis on teamwork, collaboration, and process innovation. Ability to influence others through strong verbal and written communication. Strategic mindset: self directed, organized, analytical, and have excellent problem analysis/problem solving skills. Ability to build relationships, communicate effectively throughout an organization, influence, negotiate, and establish mutually agreeable expectations. Diligent, resourceful, versatile, and able to multitask. Ability to travel at least 25% Preferred: Entrepreneurial style with proven ability to thrive in a dynamic, changing environment where a critical key to success is the ability to optimize and leverage limited resources. Why First Advantage is Your Next Big Career Move First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best in class user experiences, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Benefits Health & Wellbeing: Medical, Vision, Dental, Bike2Work Scheme, Employee Assistance Programme. Personal Financial Planning: Pension with employer contribution, Life Assurance and Financial and Legal Helpline. Personal & Family Leave: Holidays (PTO), Enhanced Maternity Leave, Sick Pay. Career Development: Mentoring Programme, SOAR Programme (Manager development), and Annual Performance Reviews. What Are You Waiting For? Apply Today! You have learned a little about us today - we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now! United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.
Apr 08, 2026
Full time
We are seeking an individual located in the UK. This is a Remote work from home position, and individual is required to reside and be authorized to work in the United Kingdom. We are on the front line of recruitment, enabling organizations to hire smarter and onboard faster. At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage - our team members. Say hello to a rewarding career and come join a leading provider of mission critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. We are seeking a remote Sr. Director, Customer Success; Individual must be in United Kingdom. About First Advantage First Advantage (NASDAQ: FA) is a leading provider of global software and data in the HR technology industry. Enabled by proprietary technology and AI, First Advantage's platforms, data, and APIs power comprehensive employment background screening, identity solutions, and verification services. Headquartered in Atlanta, GA, we have an internationally distributed workforce of about 10,000 employees spanning 17 countries. With a strong emphasis on innovation, automation, and customer success, First Advantage empowers 80,000 organizations to modernize their hiring and onboarding processes on a global scale. What You'll Do: The Sr. Director of Customer Success responsible for the Finance Vertical leads a high performing organisation that drives value realisation, retention, and expansion across banks, insurance, payments, capital markets, and fintech customers. This executive owns the end to end post sales customer lifecycle-from onboarding through to renewal-ensuring operational excellence and measurable ROI aligned to finance specific priorities (e.g., risk & compliance, operational efficiency, customer experience, and data security). You will build the vertical strategy for a portfolio of complex enterprise accounts, partnering cross functionally with Sales, Operations, Product, Customer Care, and Marketing to deliver exceptional customer outcomes and sustainable revenue growth. Responsibilities: Strategy & Leadership Define and execute the finance-vertical CS strategy, segmented by sub vertical (banking, insurance, payments) and customer tier (strategic, enterprise, mid market). Build, scale, and mentor a diverse team of Customer Success Managers and Directors. Establish a value framework with finance relevant KPIs, outcome maps, and executive communications (QBRs). Own the renewal and net retention for your customer base (clear rules of engagement and forecast accountability). Customer Outcomes & Advocacy Ensure successful onboarding and time to value with robust project governance for complex, multi stakeholder programs. Drive QBR cadence with key stakeholders; communicate value tied to business cases and regulatory imperatives. Drive adoption, maturity, and expansion through structured success plans, territory maps and executive sponsorship programs. Build customer advocacy (references, case studies, advisory boards) aligned to the finance ecosystem. Cross Functional Partnerships Partner with Product on voice of customer, roadmap validation, beta programs, and finance grade features (security, reporting, controls). Partner with Implementation teams for onboarding, reduce time to value, and ensure high quality project delivery. Align with Sales teams on expansion strategies, whitespace analysis, commercial alignment, and account plans. Collaborate with Support and Engineering on incident management, major incident communications, and reliability narratives. Operational Excellence Design and operationalize a CS operating model: segmentation, coverage, health scoring, success planning, QBR templates, renewals forecast, and escalation paths. Own CS budget, capacity planning, hiring plan, and productivity benchmarks. What You May Need to be Successful: Bachelor's degree or equivalent work experience. MBA highly desired. 3+ years of related experience in Account Management. 2+ years of organizational leadership experience. 5+ years of experience managing accounts valued at over $500k (significant company experience managing complex, high value accounts). Ability to manage and lead during times of change and organizational transformation. Understanding how to work growth businesses in a competitive environment. Excellent tactical execution skills. Strong sense of process and the ability to innovate on process tools and conventions. Ability to craft detailed, well written communications and proposals. Maintain a high emphasis on teamwork, collaboration, and process innovation. Ability to influence others through strong verbal and written communication. Strategic mindset: self directed, organized, analytical, and have excellent problem analysis/problem solving skills. Ability to build relationships, communicate effectively throughout an organization, influence, negotiate, and establish mutually agreeable expectations. Diligent, resourceful, versatile, and able to multitask. Ability to travel at least 25% Preferred: Entrepreneurial style with proven ability to thrive in a dynamic, changing environment where a critical key to success is the ability to optimize and leverage limited resources. Why First Advantage is Your Next Big Career Move First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best in class user experiences, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Benefits Health & Wellbeing: Medical, Vision, Dental, Bike2Work Scheme, Employee Assistance Programme. Personal Financial Planning: Pension with employer contribution, Life Assurance and Financial and Legal Helpline. Personal & Family Leave: Holidays (PTO), Enhanced Maternity Leave, Sick Pay. Career Development: Mentoring Programme, SOAR Programme (Manager development), and Annual Performance Reviews. What Are You Waiting For? Apply Today! You have learned a little about us today - we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now! United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.
As an Enterprise Account Director, you will drive the growth of Opus 2 solutions within the world's leading law firms. You will build and expand strategic relationships within a portfolio of large law firms, identifying high-value opportunities and leading enterprise sales cycles from discovery through to close. This includes expanding existing Opus 2 subscriptions into new case teams, introducing the platform into additional offices where it may already be used in another geography (for example expanding from US offices into the UK or EMEA office). The majority of opportunities in this role come from identifying new case teams, use cases, or offices within large law firms and expanding Opus 2's footprint through strategic account development, including introducing new capabilities such as AI into existing client workflows. In some cases, the role may also involve developing opportunities with firms that are not yet Opus 2 customers, although the primary focus is expanding Opus 2's footprint within existing strategic accounts. This role requires a highly proactive enterprise seller who can independently create and progress opportunities and who can take full ownership of progressing deals from initial engagement through to close. Successful candidates operate with autonomy and pace while managing complex, multi-stakeholder enterprise sales cycles. Enterprise Account Directors manage the full deal lifecycle while working closely with internal teams across Solutions Consulting, Customer Success, Marketing, Product, and Hearings. What you'll be doing Build trusted relationships with partners, heads of disputes, litigation support teams, and innovation leaders within target firms. Develop and execute strategic account plans for a portfolio of top-tier law firms, identifying priority practices, stakeholders, and opportunities for expansion. Analyse firm strategy, practice priorities, and market positioning to identify where Opus 2 can deliver the most strategic value. Identify and create new opportunities through proactive outreach, relationship development, and internal referrals. Lead consultative enterprise sales cycles from discovery through to close. Clearly articulate the commercial value of Opus 2 solutions and position them effectively within each client's workflow and strategic priorities. Translate discovery insights and client discussions into clear commercial proposals that anchor Opus 2's value to the client's objectives and case needs. Maintain deal momentum by defining clear next steps, managing stakeholders, and progressing opportunities at pace. Achieve defined sales targets and quota on a monthly, quarterly, and annual basis. Collaborate closely with Solutions Consultants, Customer Success, Marketing, and Hearings teams to develop and progress opportunities. Maintain disciplined pipeline management and forecasting accuracy within Salesforce. Contribute insights from client conversations to inform product development, marketing initiatives, and sales strategy. Represent Opus 2 at client meetings, industry events, and marketing initiatives. What we're looking for in you We are looking for a highly driven enterprise seller who thrives in complex, relationship-driven sales environments. The ideal candidate demonstrates strong ownership, strategic thinking, and the ability to independently create and drive opportunities within large law firms through a multi-threaded stakeholder approach. Proven experience selling technology solutions into large law firms. Experience navigating complex organisations with multiple stakeholders and enterprise sales cycles. A consistent track record of meeting or exceeding enterprise sales targets. Strong pipeline discipline and forecasting accuracy. Executive presence and excellent written and verbal communication skills. Ability to communicate effectively with senior stakeholders including partners, practice leaders, and operational leaders. Strong understanding of enterprise sales methodology and consultative sales processes. Core Competencies Ownership and accountability - takes full responsibility for opportunities and drives them forward without constant direction. Strategic thinking - able to analyse firm strategy, practice priorities, and market positioning to identify high-value opportunities and align Opus 2 solutions accordingly. Pipeline creation - comfortable generating new opportunities through proactive outreach and stakeholder engagement. Commercial judgement - able to position value clearly, develop commercially sound proposals, and negotiate effectively within enterprise sales cycles. Attention to detail - maintains disciplined pipeline management and reliable forecasting. Communication - able to craft clear, persuasive messaging and communicate effectively with senior stakeholders. Internal collaboration - works effectively across sales, solutions consulting, marketing, and customer success teams. Personal Attributes Highly proactive and self-directed. Strong intellectual curiosity and problem-solving ability. Comfortable operating in fast-paced, evolving environments. Strong organisational skills and attention to detail. Professional credibility with senior legal stakeholders. What Success Looks Like Success in this role means building strong relationships within target firms, expanding adoption of Opus 2 across additional case teams and offices, and developing a pipeline of high-value opportunities that progress through the enterprise sales cycle. Enterprise Account Directors operate with autonomy, create opportunities through strategic account planning and proactive outreach, and consistently drive deals forward with pace and discipline. Working for Opus 2 Opus 2 is a global leader in legal software and services, trusted partner of the world's leading legal teams. All our achievements are underpinned by our unique culture where our people are our most valuable asset. Working at Opus 2, you'll receive: Contributory pension plan. 26 days annual holidays, flexible working, and length of service entitlement. Health Insurance. Loyalty Share Scheme. Enhanced Maternity and Paternity. Employee Assistance Programme. Electric Vehicle Salary Sacrifice. Cycle to Work Scheme. Calm and Mindfulness sessions. A day of leave to volunteer for charity or dependent cover.
Apr 08, 2026
Full time
As an Enterprise Account Director, you will drive the growth of Opus 2 solutions within the world's leading law firms. You will build and expand strategic relationships within a portfolio of large law firms, identifying high-value opportunities and leading enterprise sales cycles from discovery through to close. This includes expanding existing Opus 2 subscriptions into new case teams, introducing the platform into additional offices where it may already be used in another geography (for example expanding from US offices into the UK or EMEA office). The majority of opportunities in this role come from identifying new case teams, use cases, or offices within large law firms and expanding Opus 2's footprint through strategic account development, including introducing new capabilities such as AI into existing client workflows. In some cases, the role may also involve developing opportunities with firms that are not yet Opus 2 customers, although the primary focus is expanding Opus 2's footprint within existing strategic accounts. This role requires a highly proactive enterprise seller who can independently create and progress opportunities and who can take full ownership of progressing deals from initial engagement through to close. Successful candidates operate with autonomy and pace while managing complex, multi-stakeholder enterprise sales cycles. Enterprise Account Directors manage the full deal lifecycle while working closely with internal teams across Solutions Consulting, Customer Success, Marketing, Product, and Hearings. What you'll be doing Build trusted relationships with partners, heads of disputes, litigation support teams, and innovation leaders within target firms. Develop and execute strategic account plans for a portfolio of top-tier law firms, identifying priority practices, stakeholders, and opportunities for expansion. Analyse firm strategy, practice priorities, and market positioning to identify where Opus 2 can deliver the most strategic value. Identify and create new opportunities through proactive outreach, relationship development, and internal referrals. Lead consultative enterprise sales cycles from discovery through to close. Clearly articulate the commercial value of Opus 2 solutions and position them effectively within each client's workflow and strategic priorities. Translate discovery insights and client discussions into clear commercial proposals that anchor Opus 2's value to the client's objectives and case needs. Maintain deal momentum by defining clear next steps, managing stakeholders, and progressing opportunities at pace. Achieve defined sales targets and quota on a monthly, quarterly, and annual basis. Collaborate closely with Solutions Consultants, Customer Success, Marketing, and Hearings teams to develop and progress opportunities. Maintain disciplined pipeline management and forecasting accuracy within Salesforce. Contribute insights from client conversations to inform product development, marketing initiatives, and sales strategy. Represent Opus 2 at client meetings, industry events, and marketing initiatives. What we're looking for in you We are looking for a highly driven enterprise seller who thrives in complex, relationship-driven sales environments. The ideal candidate demonstrates strong ownership, strategic thinking, and the ability to independently create and drive opportunities within large law firms through a multi-threaded stakeholder approach. Proven experience selling technology solutions into large law firms. Experience navigating complex organisations with multiple stakeholders and enterprise sales cycles. A consistent track record of meeting or exceeding enterprise sales targets. Strong pipeline discipline and forecasting accuracy. Executive presence and excellent written and verbal communication skills. Ability to communicate effectively with senior stakeholders including partners, practice leaders, and operational leaders. Strong understanding of enterprise sales methodology and consultative sales processes. Core Competencies Ownership and accountability - takes full responsibility for opportunities and drives them forward without constant direction. Strategic thinking - able to analyse firm strategy, practice priorities, and market positioning to identify high-value opportunities and align Opus 2 solutions accordingly. Pipeline creation - comfortable generating new opportunities through proactive outreach and stakeholder engagement. Commercial judgement - able to position value clearly, develop commercially sound proposals, and negotiate effectively within enterprise sales cycles. Attention to detail - maintains disciplined pipeline management and reliable forecasting. Communication - able to craft clear, persuasive messaging and communicate effectively with senior stakeholders. Internal collaboration - works effectively across sales, solutions consulting, marketing, and customer success teams. Personal Attributes Highly proactive and self-directed. Strong intellectual curiosity and problem-solving ability. Comfortable operating in fast-paced, evolving environments. Strong organisational skills and attention to detail. Professional credibility with senior legal stakeholders. What Success Looks Like Success in this role means building strong relationships within target firms, expanding adoption of Opus 2 across additional case teams and offices, and developing a pipeline of high-value opportunities that progress through the enterprise sales cycle. Enterprise Account Directors operate with autonomy, create opportunities through strategic account planning and proactive outreach, and consistently drive deals forward with pace and discipline. Working for Opus 2 Opus 2 is a global leader in legal software and services, trusted partner of the world's leading legal teams. All our achievements are underpinned by our unique culture where our people are our most valuable asset. Working at Opus 2, you'll receive: Contributory pension plan. 26 days annual holidays, flexible working, and length of service entitlement. Health Insurance. Loyalty Share Scheme. Enhanced Maternity and Paternity. Employee Assistance Programme. Electric Vehicle Salary Sacrifice. Cycle to Work Scheme. Calm and Mindfulness sessions. A day of leave to volunteer for charity or dependent cover.
We live in a world that runs on physical industries like energy, logistics, manufacturing. These sectors are essential to our economy and daily lives, yet they are held back by inefficiencies, fragile legacy systems, and decades-old ways of working. This is not just a business problem; it is a societal one. When grids fail, supply chains stall, or factories falter, entire economies are disrupted. These companies face unique, complex challenges that typical software was never designed to solve. Cogna was founded to change this. Our mission is to give critical industries their own AI-powered Software Factory: a way to build and deploy bespoke digital tools that solve pressing operational challenges. Since our launch in May 2023, we've seen incredible customer traction and revenue growth. We're backed by leading VCs, including Notion Capital and Hoxton Ventures, and we're building a world-class team to take on one of the most important challenges of our time. Tackling challenges at this scale takes people who are curious, adaptable, and motivated by impact. If our mission resonates with you, we encourage you to apply, even if your experience doesn't match every requirement. We are committed to building a diverse team that reflects the industries and societies we serve. What You'll Do You will own product strategy end-to-end, defining the "why" behind every feature, abstraction, and platform investment, and ensuring the roadmap is ruthlessly aligned to Cogna's commercial goals - from ARR growth to vertical expansion and US entry. As the product editor, you will protect the coherence of our platform, resisting unnecessary complexity and choosing abstractions that scale across our entire application fleet. You will build and lead a modern, AI-native product team - growing it from 5 to 10 while designing a hybrid human + agentic operating model - and ensure Product acts as a speed multiplier for the whole organisation. You will also set the quality bar for end-user experience across every Cogna-built application and lead the adoption of AI-driven product development practices, including robust evaluation frameworks for AI-generated outputs. What We Are Looking For Experience leading Product for a platform, framework, or developer tool Strong technical fluency (APIs, data models, system architecture) Experience building products for complex, multi-stakeholder environments Proven ability to scale product teams (5+ people) Hands on with AI tools and opinionated about how they change product work Outcome driven: you measure behaviour change, not features shipped Strong judgment and editorial instinct Nice To Have Enterprise or industrial domain experience AI native product architecture experience Series A B (or similar scaling) experience Design systems leadership
Apr 08, 2026
Full time
We live in a world that runs on physical industries like energy, logistics, manufacturing. These sectors are essential to our economy and daily lives, yet they are held back by inefficiencies, fragile legacy systems, and decades-old ways of working. This is not just a business problem; it is a societal one. When grids fail, supply chains stall, or factories falter, entire economies are disrupted. These companies face unique, complex challenges that typical software was never designed to solve. Cogna was founded to change this. Our mission is to give critical industries their own AI-powered Software Factory: a way to build and deploy bespoke digital tools that solve pressing operational challenges. Since our launch in May 2023, we've seen incredible customer traction and revenue growth. We're backed by leading VCs, including Notion Capital and Hoxton Ventures, and we're building a world-class team to take on one of the most important challenges of our time. Tackling challenges at this scale takes people who are curious, adaptable, and motivated by impact. If our mission resonates with you, we encourage you to apply, even if your experience doesn't match every requirement. We are committed to building a diverse team that reflects the industries and societies we serve. What You'll Do You will own product strategy end-to-end, defining the "why" behind every feature, abstraction, and platform investment, and ensuring the roadmap is ruthlessly aligned to Cogna's commercial goals - from ARR growth to vertical expansion and US entry. As the product editor, you will protect the coherence of our platform, resisting unnecessary complexity and choosing abstractions that scale across our entire application fleet. You will build and lead a modern, AI-native product team - growing it from 5 to 10 while designing a hybrid human + agentic operating model - and ensure Product acts as a speed multiplier for the whole organisation. You will also set the quality bar for end-user experience across every Cogna-built application and lead the adoption of AI-driven product development practices, including robust evaluation frameworks for AI-generated outputs. What We Are Looking For Experience leading Product for a platform, framework, or developer tool Strong technical fluency (APIs, data models, system architecture) Experience building products for complex, multi-stakeholder environments Proven ability to scale product teams (5+ people) Hands on with AI tools and opinionated about how they change product work Outcome driven: you measure behaviour change, not features shipped Strong judgment and editorial instinct Nice To Have Enterprise or industrial domain experience AI native product architecture experience Series A B (or similar scaling) experience Design systems leadership
The PureGym Way PureGym is the No.1 gym operator in the UK, and the 4th largest gym operator worldwide. With 700+ gyms and over 2 million members across the UK, Europe & the US, we are the gym where Everybody is Welcome. We champion diversity and are committed to providing a workplace where everyone feels free to be. We're proud to be recognised as a Top Institute Employer , reflecting our commitment to excellence in employee experience and workplace culture . See our careers page for full benefits. We offer: Free nationwide gym membership for you + 1 Hybrid working A truly flexible working culture Personal private healthcare, including digital GP Life insurance x4 Company pension contribution 25 days annual leave, plus 1 personal day Option to purchase additional holiday (up to 5 days) Great learning & development resources Enhanced maternity pay, paternity and adoption leave The Role Location: Hybrid- Leeds Type: Full TimeContract type: Permanent The Architectural function is a key part of the Property Development Team. With over 700 gyms worldwide, the PureGym brand is going from strength to strength on its growth journey, underpinned by a technology-enabled offer delivering high quality, affordable fitness that can be accessed flexibly. As Project Architect, you will be fully accountable for the architectural design of all allocated property development projects, covering either, or both, new and existing sites. In addition, to contribute to the wider Development department in establishing a culture of best practice and continuous improvement. The Role: Reporting into the UK Head of Architecture, this role will work with the wider Property Development team in developing a culture of best practice and continuous improvement. Your Key Responsibilities: Responsible for architectural delivery of both new sites acquisitions and refurbishment projects from feasibility through design to completion and handover. Assessing high-level feasibility of new sites before acquisition and identifying optimal refurbishment opportunities across the existing estate. Providing the appropriate technical evaluation and insight for each site and delivering on the corresponding architectural and design requirements. Ensuring the approved design adheres to the key brand format requirements and standards. Supply specialist technical input regarding building control, fire regulations, technical standards etc. into the design of each site. Identify and create all necessary architectural documentation/outputs required to obtain all required/appropriate building approvals and consents. Contributing to appropriate decision making at key stages in the property development process using governance forums where required. Proactive input into the continuous improvement of gym formats and standards. Supporting, recognising and encouraging peers to achieve team goals while fostering a positive, constructive environment Positively representing the Development function internally and being an ambassador for PureGym externally. Being recognized as someone who makes a significant contribution across the Development function. The Person: Qualified Architect with industry recognised certification and credentials. Experience of design and delivery of multi-site property developments consistently and at scale. Ideally has experience working in or with large scale organisations in customer facing industries such as leisure, retail or hospitality. A highly capable operator who can work autonomously to resolve sometimes complex problems and make critical decisions under pressure. Proactive, accountable, hands on, adaptable and able to react quickly to a fast moving, ever-changing environment. Technically competent and solution focused, can identify, prioritise and escalate issues/opportunities appropriately. An excellent communicator, with the ability to simply convey complex messages and engage with senior management. Commercially astute, able to evaluate investment decisions considering member brand expectations balanced with the required levels of return. Member focused, always striving to improve the experience for all members through own area or working across the business. Process orientated, with the ability to identify and remove waste through applying lean thinking. Able to work cross-functionally, to bring together all parts of the business to deliver the right outcome for members and PureGym. Ideally has a passion for, or an interest in, fitness and leisure. Able to travel as required. PureGym is proud to be an equal opportunities employer. Our company mantra is 'Everybody Welcome' and we are dedicated to promoting a diverse and inclusive place to work. From a hiring standpoint, we welcome applicants from all backgrounds and are committed to ensuring that our PureGym colleagues reflect the diversity of the nation as well as our millions of gym members we serve. Join us on our mission is to bring high quality, affordable fitness to everyone, everywhere. Please note: Applications will be reviewed on a rolling basis, and the advert may be withdrawn at any time. Early application is encouraged.
Apr 08, 2026
Full time
The PureGym Way PureGym is the No.1 gym operator in the UK, and the 4th largest gym operator worldwide. With 700+ gyms and over 2 million members across the UK, Europe & the US, we are the gym where Everybody is Welcome. We champion diversity and are committed to providing a workplace where everyone feels free to be. We're proud to be recognised as a Top Institute Employer , reflecting our commitment to excellence in employee experience and workplace culture . See our careers page for full benefits. We offer: Free nationwide gym membership for you + 1 Hybrid working A truly flexible working culture Personal private healthcare, including digital GP Life insurance x4 Company pension contribution 25 days annual leave, plus 1 personal day Option to purchase additional holiday (up to 5 days) Great learning & development resources Enhanced maternity pay, paternity and adoption leave The Role Location: Hybrid- Leeds Type: Full TimeContract type: Permanent The Architectural function is a key part of the Property Development Team. With over 700 gyms worldwide, the PureGym brand is going from strength to strength on its growth journey, underpinned by a technology-enabled offer delivering high quality, affordable fitness that can be accessed flexibly. As Project Architect, you will be fully accountable for the architectural design of all allocated property development projects, covering either, or both, new and existing sites. In addition, to contribute to the wider Development department in establishing a culture of best practice and continuous improvement. The Role: Reporting into the UK Head of Architecture, this role will work with the wider Property Development team in developing a culture of best practice and continuous improvement. Your Key Responsibilities: Responsible for architectural delivery of both new sites acquisitions and refurbishment projects from feasibility through design to completion and handover. Assessing high-level feasibility of new sites before acquisition and identifying optimal refurbishment opportunities across the existing estate. Providing the appropriate technical evaluation and insight for each site and delivering on the corresponding architectural and design requirements. Ensuring the approved design adheres to the key brand format requirements and standards. Supply specialist technical input regarding building control, fire regulations, technical standards etc. into the design of each site. Identify and create all necessary architectural documentation/outputs required to obtain all required/appropriate building approvals and consents. Contributing to appropriate decision making at key stages in the property development process using governance forums where required. Proactive input into the continuous improvement of gym formats and standards. Supporting, recognising and encouraging peers to achieve team goals while fostering a positive, constructive environment Positively representing the Development function internally and being an ambassador for PureGym externally. Being recognized as someone who makes a significant contribution across the Development function. The Person: Qualified Architect with industry recognised certification and credentials. Experience of design and delivery of multi-site property developments consistently and at scale. Ideally has experience working in or with large scale organisations in customer facing industries such as leisure, retail or hospitality. A highly capable operator who can work autonomously to resolve sometimes complex problems and make critical decisions under pressure. Proactive, accountable, hands on, adaptable and able to react quickly to a fast moving, ever-changing environment. Technically competent and solution focused, can identify, prioritise and escalate issues/opportunities appropriately. An excellent communicator, with the ability to simply convey complex messages and engage with senior management. Commercially astute, able to evaluate investment decisions considering member brand expectations balanced with the required levels of return. Member focused, always striving to improve the experience for all members through own area or working across the business. Process orientated, with the ability to identify and remove waste through applying lean thinking. Able to work cross-functionally, to bring together all parts of the business to deliver the right outcome for members and PureGym. Ideally has a passion for, or an interest in, fitness and leisure. Able to travel as required. PureGym is proud to be an equal opportunities employer. Our company mantra is 'Everybody Welcome' and we are dedicated to promoting a diverse and inclusive place to work. From a hiring standpoint, we welcome applicants from all backgrounds and are committed to ensuring that our PureGym colleagues reflect the diversity of the nation as well as our millions of gym members we serve. Join us on our mission is to bring high quality, affordable fitness to everyone, everywhere. Please note: Applications will be reviewed on a rolling basis, and the advert may be withdrawn at any time. Early application is encouraged.
Global Finance Systems Product Lead (Corporate) Job no: 529746 Brand: Product and Technology Work type: Full time, Hybrid Location: Can be based in any global head office, London Categories: Digital and Technology About Flight Centre Travel Group Flight Centre Travel Group is one of the world's largest travel companies with over 12,000 employees globally - who we call 'Flighties'. With over thirty brands under our family tree and headquarters in more than twenty countries, our roles are diverse and our opportunities are endless. When, we say we're a great place to work, we have the proof to back it up. Over the past 12 years we've been voted a 'Great Place to Work' including one of the Best Workplaces for Wellbeing and Best Workplaces for Women. Together, we live and breathe our number one philosophy, our people, and turn up each day driven by our purpose to open up the world for those who want to see. Put simply, we're a bunch of travel lovers looking for more travel lovers to join our family. The Role The Global Finance Systems Product Lead is responsible for defining and delivering the global product vision, roadmap, and outcomes for Finance Systems within the Corporate Business at Flight Centre Travel Group. The product scope includes but is not limited to; customer invoicing, payments, data flows (including XML), and finance modules within the mid- and back-office landscape. This role leads the Finance Systems Product function and manages a team of Product Managers. The role ensures that Finance Systems products are globally standardised, scalable, customer-centric, and aligned to business strategy, financial controls, and automation objectives. Working in close partnership with Finance, Technology, Account Management, Commercial, and Operations teams, the role owns end-to-end product lifecycle management - from discovery and prioritisation through to delivery, adoption, and documentation - enabling touchless transactions, high automation rates, and consistent customer experiences across all markets. Requirements Proven experience in product leadership roles, ideally within a corporate TMC, travel technology, fintech, payments, ERP, or finance systems environment. Strong background in product management, including ownership of complex, enterprise-scale platforms or systems. Experience managing and developing multiple Product Managers in a global or distributed team. Demonstrated experience working with Finance, Technology, and Operations stakeholders in regulated or control-heavy environments. Experience delivering products that support invoicing, payments, reconciliation, data integration, or back-office finance processes. Hands-on experience working with Agile / Scrum methodologies in lean delivery environments. Flexible/hybrid working model - a mix of remote and office work. Discounted travel for family and friends - booked by our in-house travel team - as part of Flight Centre Travel Group, you have access to industry rates and discounts for you and your friends and family. Career progression - as part of Flight Centre Travel Group with a global brand network spanning 30+ brands and 20+ countries you are empowered to create clear career pathways and have access to the training and support needed to achieve your goals. Fun culture with industry-renowned social events (think monthly award nights, global conferences, end of financial year balls + more). Active Hour - an hour set aside each week to spend on your well-being. Bronze-level health cash plan - claim cash back against a range of medical services including dentistry, optical, and chiropractic. Plus so much more (company matched charitable giving, excellent pension scheme, an active hour each week etc.) Our number one philosophy is Our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at . Applications close: 10 Apr 2026 E. Australia Standard Time
Apr 07, 2026
Full time
Global Finance Systems Product Lead (Corporate) Job no: 529746 Brand: Product and Technology Work type: Full time, Hybrid Location: Can be based in any global head office, London Categories: Digital and Technology About Flight Centre Travel Group Flight Centre Travel Group is one of the world's largest travel companies with over 12,000 employees globally - who we call 'Flighties'. With over thirty brands under our family tree and headquarters in more than twenty countries, our roles are diverse and our opportunities are endless. When, we say we're a great place to work, we have the proof to back it up. Over the past 12 years we've been voted a 'Great Place to Work' including one of the Best Workplaces for Wellbeing and Best Workplaces for Women. Together, we live and breathe our number one philosophy, our people, and turn up each day driven by our purpose to open up the world for those who want to see. Put simply, we're a bunch of travel lovers looking for more travel lovers to join our family. The Role The Global Finance Systems Product Lead is responsible for defining and delivering the global product vision, roadmap, and outcomes for Finance Systems within the Corporate Business at Flight Centre Travel Group. The product scope includes but is not limited to; customer invoicing, payments, data flows (including XML), and finance modules within the mid- and back-office landscape. This role leads the Finance Systems Product function and manages a team of Product Managers. The role ensures that Finance Systems products are globally standardised, scalable, customer-centric, and aligned to business strategy, financial controls, and automation objectives. Working in close partnership with Finance, Technology, Account Management, Commercial, and Operations teams, the role owns end-to-end product lifecycle management - from discovery and prioritisation through to delivery, adoption, and documentation - enabling touchless transactions, high automation rates, and consistent customer experiences across all markets. Requirements Proven experience in product leadership roles, ideally within a corporate TMC, travel technology, fintech, payments, ERP, or finance systems environment. Strong background in product management, including ownership of complex, enterprise-scale platforms or systems. Experience managing and developing multiple Product Managers in a global or distributed team. Demonstrated experience working with Finance, Technology, and Operations stakeholders in regulated or control-heavy environments. Experience delivering products that support invoicing, payments, reconciliation, data integration, or back-office finance processes. Hands-on experience working with Agile / Scrum methodologies in lean delivery environments. Flexible/hybrid working model - a mix of remote and office work. Discounted travel for family and friends - booked by our in-house travel team - as part of Flight Centre Travel Group, you have access to industry rates and discounts for you and your friends and family. Career progression - as part of Flight Centre Travel Group with a global brand network spanning 30+ brands and 20+ countries you are empowered to create clear career pathways and have access to the training and support needed to achieve your goals. Fun culture with industry-renowned social events (think monthly award nights, global conferences, end of financial year balls + more). Active Hour - an hour set aside each week to spend on your well-being. Bronze-level health cash plan - claim cash back against a range of medical services including dentistry, optical, and chiropractic. Plus so much more (company matched charitable giving, excellent pension scheme, an active hour each week etc.) Our number one philosophy is Our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at . Applications close: 10 Apr 2026 E. Australia Standard Time
Partner / Head of Family Department Salary: £110,000 to £180,000 + Equity Potential Location: London Leadership Opportunity in a Top-Tier Practice Shape the Future of a Leading Family Law Practice This is a rare opportunity to take the helm of a highly regarded Family Department within a top-tier, award-winning law firm. Our client is seeking an accomplished Family Partner to lead, grow and strategically develop a successful team with an outstanding reputation across complex private family matters. If you are a senior family lawyer with a strong personal profile, leadership capability, and ambition to influence firm-wide strategy, this role offers genuine autonomy, progression, and long-term equity potential. The Opportunity As Partner / Head of Department, you will play a pivotal role in driving the next phase of growth. You will lead an established team while continuing to build your own high-quality caseload and expanding the firm's market presence. Key Responsibilities Leadership & Strategy Lead and develop the Family Department, setting strategic direction Mentor and manage a team of fee earners with a collaborative, inclusive approach Drive departmental growth, balancing children and financial workstreams Client & Case Work Manage a complex caseload including: Private children proceedings Divorce and high-value financial remedy matters International family law issues (including abduction and adoption) Deliver exceptional client service to high-net-worth and complex clients Business Development Expand and strengthen referral networks Enhance the department's profile in the market Contribute to firm-wide growth initiatives Financial Performance Maintain a strong track record of billing and collections Ensure departmental financial targets are met and exceeded Requirements Essential Experience & Qualifications Qualified Solicitor in England & Wales Minimum 10+ years' PQE with significant UK private family law experience Established reputation with demonstrable following (preferred for equity consideration) Technical Expertise Strong experience across: Private family law (children and financial matters) International family law cases Excellent knowledge of Family Law procedures and legislation Membership of relevant organisations (e.g. Resolution) desirable Skills & Attributes Proven leadership and team management experience Strong commercial awareness and strategic thinking Excellent negotiation and advocacy skills Demonstrable success in practice development and client relationship building What's on Offer Salary: £110,000 - £180,000 + equity/partnership structure Clear pathway to Equity Partnership (if not already attained) High-quality, complex and high-profile work Hybrid working arrangement (London-based office with flexibility) Generous annual leave entitlement Private medical insurance Enhanced pension contribution Performance-related bonus structure Professional development and leadership training Strong internal support network and collaborative culture Location & Working Arrangement London (central office location) Hybrid working available, with flexibility based on business needs Apply Now For a confidential discussion about this opportunity, please contact: David Hawthorne-Finch Email: All enquiries will be handled in the strictest confidence.
Apr 07, 2026
Full time
Partner / Head of Family Department Salary: £110,000 to £180,000 + Equity Potential Location: London Leadership Opportunity in a Top-Tier Practice Shape the Future of a Leading Family Law Practice This is a rare opportunity to take the helm of a highly regarded Family Department within a top-tier, award-winning law firm. Our client is seeking an accomplished Family Partner to lead, grow and strategically develop a successful team with an outstanding reputation across complex private family matters. If you are a senior family lawyer with a strong personal profile, leadership capability, and ambition to influence firm-wide strategy, this role offers genuine autonomy, progression, and long-term equity potential. The Opportunity As Partner / Head of Department, you will play a pivotal role in driving the next phase of growth. You will lead an established team while continuing to build your own high-quality caseload and expanding the firm's market presence. Key Responsibilities Leadership & Strategy Lead and develop the Family Department, setting strategic direction Mentor and manage a team of fee earners with a collaborative, inclusive approach Drive departmental growth, balancing children and financial workstreams Client & Case Work Manage a complex caseload including: Private children proceedings Divorce and high-value financial remedy matters International family law issues (including abduction and adoption) Deliver exceptional client service to high-net-worth and complex clients Business Development Expand and strengthen referral networks Enhance the department's profile in the market Contribute to firm-wide growth initiatives Financial Performance Maintain a strong track record of billing and collections Ensure departmental financial targets are met and exceeded Requirements Essential Experience & Qualifications Qualified Solicitor in England & Wales Minimum 10+ years' PQE with significant UK private family law experience Established reputation with demonstrable following (preferred for equity consideration) Technical Expertise Strong experience across: Private family law (children and financial matters) International family law cases Excellent knowledge of Family Law procedures and legislation Membership of relevant organisations (e.g. Resolution) desirable Skills & Attributes Proven leadership and team management experience Strong commercial awareness and strategic thinking Excellent negotiation and advocacy skills Demonstrable success in practice development and client relationship building What's on Offer Salary: £110,000 - £180,000 + equity/partnership structure Clear pathway to Equity Partnership (if not already attained) High-quality, complex and high-profile work Hybrid working arrangement (London-based office with flexibility) Generous annual leave entitlement Private medical insurance Enhanced pension contribution Performance-related bonus structure Professional development and leadership training Strong internal support network and collaborative culture Location & Working Arrangement London (central office location) Hybrid working available, with flexibility based on business needs Apply Now For a confidential discussion about this opportunity, please contact: David Hawthorne-Finch Email: All enquiries will be handled in the strictest confidence.
Breedon Surfacing Solutions is a trusted provider of asphalt surfacing and contracting services across the UK. We support the construction and maintenance of trunk roads, public highways, and a wide range of residential, industrial, commercial and national infrastructure projects. Our clients include domestic customers, commercial organisations, local authorities and major government bodies. As a Project Manager, you will play a pivotal role in overseeing the planning, coordination and delivery of National Highways surfacing schemes within Areas 9, 12 and 14. This role is predominantly site-based or hybrid, offering variety, autonomy and the chance to influence major national infrastructure work. You'll work closely with the Contracts Manager, operational teams, clients and supply-chain partners to ensure projects run smoothly, safely and to the highest standards. Key Responsibilities Lead safe, efficient delivery of surfacing works on multi-site projects. Act as primary contact for clients and manage progress meetings. Coordinate resources, programmes and site teams to meet deadlines. Produce and maintain all required HSEQ, cost, and project documentation. Ensure compliance with all company policies, commercial controls and legislation. Skills, Knowledge & Expertise Strong background in surfacing operations and multi-site management. Hands-on leadership style with excellent communication skills. Ability to problem-solve, plan ahead and optimise resources. Commercial awareness and a drive for continuous improvement. Flexible, proactive and able to work independently or as part of a wider team. High attention to detail and an analytical approach to project delivery. Job Benefits Business Use Van Company Pension Discount Scheme Enhanced Maternity, Paternity & Adoptions Scheme Free on-site Parking Health & Wellbeing Initiatives Life Assurance Share Save Scheme Volunteering Policy Holiday Buy Scheme At Breedon, you'll join a team that is committed to excellence, collaboration and innovation. You'll have the opportunity to lead impactful projects, develop your career and contribute to essential national infrastructure.
Apr 07, 2026
Full time
Breedon Surfacing Solutions is a trusted provider of asphalt surfacing and contracting services across the UK. We support the construction and maintenance of trunk roads, public highways, and a wide range of residential, industrial, commercial and national infrastructure projects. Our clients include domestic customers, commercial organisations, local authorities and major government bodies. As a Project Manager, you will play a pivotal role in overseeing the planning, coordination and delivery of National Highways surfacing schemes within Areas 9, 12 and 14. This role is predominantly site-based or hybrid, offering variety, autonomy and the chance to influence major national infrastructure work. You'll work closely with the Contracts Manager, operational teams, clients and supply-chain partners to ensure projects run smoothly, safely and to the highest standards. Key Responsibilities Lead safe, efficient delivery of surfacing works on multi-site projects. Act as primary contact for clients and manage progress meetings. Coordinate resources, programmes and site teams to meet deadlines. Produce and maintain all required HSEQ, cost, and project documentation. Ensure compliance with all company policies, commercial controls and legislation. Skills, Knowledge & Expertise Strong background in surfacing operations and multi-site management. Hands-on leadership style with excellent communication skills. Ability to problem-solve, plan ahead and optimise resources. Commercial awareness and a drive for continuous improvement. Flexible, proactive and able to work independently or as part of a wider team. High attention to detail and an analytical approach to project delivery. Job Benefits Business Use Van Company Pension Discount Scheme Enhanced Maternity, Paternity & Adoptions Scheme Free on-site Parking Health & Wellbeing Initiatives Life Assurance Share Save Scheme Volunteering Policy Holiday Buy Scheme At Breedon, you'll join a team that is committed to excellence, collaboration and innovation. You'll have the opportunity to lead impactful projects, develop your career and contribute to essential national infrastructure.
We are looking for an experienced and motivated Technical Product Manager to define, prioritise, and deliver technically complex product capabilities that underpin our commercial satellite software solutions, as we approach our next exciting period of growth this role will help deliver our plans. As a key member of our team, you would be responsible for translating product strategy and customer needs into clear technical requirements, ensuring scalable, secure, and reliable system design and execution. You would work closely with product, engineering, and services leadership to align technical decisions and trade-offs with both near-term delivery and long-term product evolution. The role partners across Product Engineering and Services Engineering to enable robust implementation while maintaining alignment with commercial and customer objectives. You would play a critical role in de-risking delivery, enabling engineering velocity, and building strong technical foundations that support growth, performance, and operational excellence. A hands on understanding of the products, customer domain, and the software development life cycle (SDLC) is essential, including a working knowledge of software development practices. We see this role as being full time, although this is negotiable. Ideally, we would like this role to be based in Edinburgh, on a hybrid basis to allow for regular interaction with the teams responsible for Product Management, Customer delivery and operations, Finance, Business Development and Sales and Marketing. What you will do As a member of the Product Management team, reporting to the Head of Product Management, your key responsibilities would be: Own specific product areas or feature sets from discovery to delivery, making technically informed decisions throughout. Lead or contribute to technical discovery work, including feasibility assessment, systems analysis, and collaboration with engineering leads. Translate user needs and stakeholder requirements into clear, technically sound product specifications and user stories. Work with the Head of Product Management and engineering teams & designers to scope and prioritise development efforts, & shape solutions that balance usability, scalability, and engineering constraints. Maintain and prioritise the product backlog with an understanding of architectural impact, complexity, and technical debt. Support roadmap development with the Senior Product Manager, including evaluating dependencies and technical sequencing. Develop and execute GTM plans in collaboration with marketing, sales, and engineering teams. Define product positioning, messaging, value propositions, and target market segments. Lead competitive analysis to inform product differentiation and market strategy. Gather customer and market insights to refine product offerings and ensure adoption. Stakeholder Collaboration & Leadership Act as the primary bridge between engineering, commercial teams, and customers. Collaborate with the Head of Services Engineering to align product development with customer support, service capabilities and operational scalability. Work closely with sales and marketing to ensure product market fit and commercial viability. Represent the product internally and externally, including industry events, customer meetings, and partner engagements. Commercial & Business Outcomes Define pricing strategies and business models to maximize revenue and profitability. Track product performance against key commercial and technical KPIs. Work with finance and leadership to build business cases for product investments. Identify and mitigate risks related to product adoption, scalability, and market entry. Essential skills & experience We see experience with the following as essential to the job: Strong background in software product management, preferably within the satellite, aerospace, or geospatial software domain or in a deeply technical role. Experience defining and executing roadmaps for B2B software products, ideally involving cloud-based, edge computing, or AI-driven solutions. Understanding of software development processes (Agile, DevOps, CI/CD) and modern software architectures (APIs, microservices, containerization. Demonstrated ability to define, deliver, and iterate on product features in a technical domain. Ability to break down complex technical problems and communicate them effectively to diverse audiences. Strong analytical skills with a data-informed approach to decision-making. Firsthand experience with software engineering and the software development life-cycle. Firsthand experience with the role that tools play in software development, especially build tools including compilers etc. The ability to read and understand code in multiple languages, at least at a high level, including C, Java and Python. An understanding of the detail, implications and nuances is not strictly necessary, nor is the ability to write code without further support. The ability to read and understand structured data files such XML, JSON and YAML. Some basic ability to work with source code files in version control systems such as git. Personal skills We're especially looking for someone who has: Combines a strong technical foundation with user-centric and strategic thinking. Enjoys diving into technical details and collaborating closely with engineers to understand trade-offs and constraints. Is proactive, accountable, and takes ownership of their product areas. Works well independently while being an effective team collaborator. Communicates clearly and confidently with both technical and non-technical audiences. Thrives on solving complex problems from both a technical and product perspective. We think that the following skills would definitely be valuable in this role: Experience in space industry standards (e.g., CCSDS, ESA standards, NASA protocols) Familiarity with spacecraft software, ground systems, or integration with hardware systems. Experience with model-based tools for software engineering, especially those that provide code generation features Experience in start-ups or scale-ups, especially in pre-launch product environments. What we can offer you A competitive salary in the range of £45k £65k depending on experience, with regular reviews. A fantastic opportunity to join a growing, innovative, employee-centred business pushing boundaries in the space industry. Flexible hours and hybrid working, enabling you to create your ideal work life balance. 36 days paid holiday per annum. Enhanced Company Sick Pay and Long-Term Sickness cover. A Health Cash Plan to cover costs such as dental, physio and optical. Life Assurance cover (x4 salary). As a member of the Bright Ascension team you would have a stake in the business through our Employee Benefit Trust. Enhanced maternity, paternity and adoption pay. Opportunities for international travel for exhibitions and trade shows. Investment in you and your skill development and the opportunity to attend relevant events and conferences to aid career / skill development. Company events and regular activities for social engagement and team building. An open, supportive, inclusive environment where you can explore your ideas and make a big difference to the product and business. About Bright Ascension We are a fast growing, innovative company changing the way that software is developed in the space industry. With customers across the world, ranging from universities and space agencies, to commercial organisations and start-ups, our core technologies enable our customers to develop and operate space-based systems and services faster, more cost effectively and more reliably. Innovation is at the heart of what we do and it is our team which drives that innovation; this is reflected in our commitment to employee ownership, which gives all of us a voice, and a stake, in our current and future success. With offices in Dundee, Edinburgh and Bristol we now have more than 50 members of staff and plans to expand significantly over the next 12 months. We are at a very exciting time in our ambitious growth plans and have fantastic opportunities for talented individuals to join our team. Our Values We worked together to identify and shape the values that underpin everything we do, our actions, our vision and all things Bright Ascension. Enjoy what you do and have fun. Be curious and be fearless. Unconventional ideas and passion are the paths to true innovation. Sharing knowledge helps the team thrive. Start a dialogue and win through teamwork. Success comes through collaboration and support. Respect & Integrity Recognise differences and accept opinions. Integrity, respect and high standards create unbreakable trust and builds reputation.
Apr 07, 2026
Full time
We are looking for an experienced and motivated Technical Product Manager to define, prioritise, and deliver technically complex product capabilities that underpin our commercial satellite software solutions, as we approach our next exciting period of growth this role will help deliver our plans. As a key member of our team, you would be responsible for translating product strategy and customer needs into clear technical requirements, ensuring scalable, secure, and reliable system design and execution. You would work closely with product, engineering, and services leadership to align technical decisions and trade-offs with both near-term delivery and long-term product evolution. The role partners across Product Engineering and Services Engineering to enable robust implementation while maintaining alignment with commercial and customer objectives. You would play a critical role in de-risking delivery, enabling engineering velocity, and building strong technical foundations that support growth, performance, and operational excellence. A hands on understanding of the products, customer domain, and the software development life cycle (SDLC) is essential, including a working knowledge of software development practices. We see this role as being full time, although this is negotiable. Ideally, we would like this role to be based in Edinburgh, on a hybrid basis to allow for regular interaction with the teams responsible for Product Management, Customer delivery and operations, Finance, Business Development and Sales and Marketing. What you will do As a member of the Product Management team, reporting to the Head of Product Management, your key responsibilities would be: Own specific product areas or feature sets from discovery to delivery, making technically informed decisions throughout. Lead or contribute to technical discovery work, including feasibility assessment, systems analysis, and collaboration with engineering leads. Translate user needs and stakeholder requirements into clear, technically sound product specifications and user stories. Work with the Head of Product Management and engineering teams & designers to scope and prioritise development efforts, & shape solutions that balance usability, scalability, and engineering constraints. Maintain and prioritise the product backlog with an understanding of architectural impact, complexity, and technical debt. Support roadmap development with the Senior Product Manager, including evaluating dependencies and technical sequencing. Develop and execute GTM plans in collaboration with marketing, sales, and engineering teams. Define product positioning, messaging, value propositions, and target market segments. Lead competitive analysis to inform product differentiation and market strategy. Gather customer and market insights to refine product offerings and ensure adoption. Stakeholder Collaboration & Leadership Act as the primary bridge between engineering, commercial teams, and customers. Collaborate with the Head of Services Engineering to align product development with customer support, service capabilities and operational scalability. Work closely with sales and marketing to ensure product market fit and commercial viability. Represent the product internally and externally, including industry events, customer meetings, and partner engagements. Commercial & Business Outcomes Define pricing strategies and business models to maximize revenue and profitability. Track product performance against key commercial and technical KPIs. Work with finance and leadership to build business cases for product investments. Identify and mitigate risks related to product adoption, scalability, and market entry. Essential skills & experience We see experience with the following as essential to the job: Strong background in software product management, preferably within the satellite, aerospace, or geospatial software domain or in a deeply technical role. Experience defining and executing roadmaps for B2B software products, ideally involving cloud-based, edge computing, or AI-driven solutions. Understanding of software development processes (Agile, DevOps, CI/CD) and modern software architectures (APIs, microservices, containerization. Demonstrated ability to define, deliver, and iterate on product features in a technical domain. Ability to break down complex technical problems and communicate them effectively to diverse audiences. Strong analytical skills with a data-informed approach to decision-making. Firsthand experience with software engineering and the software development life-cycle. Firsthand experience with the role that tools play in software development, especially build tools including compilers etc. The ability to read and understand code in multiple languages, at least at a high level, including C, Java and Python. An understanding of the detail, implications and nuances is not strictly necessary, nor is the ability to write code without further support. The ability to read and understand structured data files such XML, JSON and YAML. Some basic ability to work with source code files in version control systems such as git. Personal skills We're especially looking for someone who has: Combines a strong technical foundation with user-centric and strategic thinking. Enjoys diving into technical details and collaborating closely with engineers to understand trade-offs and constraints. Is proactive, accountable, and takes ownership of their product areas. Works well independently while being an effective team collaborator. Communicates clearly and confidently with both technical and non-technical audiences. Thrives on solving complex problems from both a technical and product perspective. We think that the following skills would definitely be valuable in this role: Experience in space industry standards (e.g., CCSDS, ESA standards, NASA protocols) Familiarity with spacecraft software, ground systems, or integration with hardware systems. Experience with model-based tools for software engineering, especially those that provide code generation features Experience in start-ups or scale-ups, especially in pre-launch product environments. What we can offer you A competitive salary in the range of £45k £65k depending on experience, with regular reviews. A fantastic opportunity to join a growing, innovative, employee-centred business pushing boundaries in the space industry. Flexible hours and hybrid working, enabling you to create your ideal work life balance. 36 days paid holiday per annum. Enhanced Company Sick Pay and Long-Term Sickness cover. A Health Cash Plan to cover costs such as dental, physio and optical. Life Assurance cover (x4 salary). As a member of the Bright Ascension team you would have a stake in the business through our Employee Benefit Trust. Enhanced maternity, paternity and adoption pay. Opportunities for international travel for exhibitions and trade shows. Investment in you and your skill development and the opportunity to attend relevant events and conferences to aid career / skill development. Company events and regular activities for social engagement and team building. An open, supportive, inclusive environment where you can explore your ideas and make a big difference to the product and business. About Bright Ascension We are a fast growing, innovative company changing the way that software is developed in the space industry. With customers across the world, ranging from universities and space agencies, to commercial organisations and start-ups, our core technologies enable our customers to develop and operate space-based systems and services faster, more cost effectively and more reliably. Innovation is at the heart of what we do and it is our team which drives that innovation; this is reflected in our commitment to employee ownership, which gives all of us a voice, and a stake, in our current and future success. With offices in Dundee, Edinburgh and Bristol we now have more than 50 members of staff and plans to expand significantly over the next 12 months. We are at a very exciting time in our ambitious growth plans and have fantastic opportunities for talented individuals to join our team. Our Values We worked together to identify and shape the values that underpin everything we do, our actions, our vision and all things Bright Ascension. Enjoy what you do and have fun. Be curious and be fearless. Unconventional ideas and passion are the paths to true innovation. Sharing knowledge helps the team thrive. Start a dialogue and win through teamwork. Success comes through collaboration and support. Respect & Integrity Recognise differences and accept opinions. Integrity, respect and high standards create unbreakable trust and builds reputation.
Overview FTC 6 Months We're on the lookout for an energetic and inspiring Product Team Leader to join the team. As a Product Team Leader, you will lead, inspire, and empower your store team to deliver an inspirational customer journey and a great place to work for our teams. You will be an expert in product handling and will constantly strive to improve the customer journey through delivering exceptional visual execution and a high level of customer service. Supporting the Product and Commercial Manager to develop the team and maintain operational standards, and in turn generating outstanding sales, all round KPIs and high performing teams. For a more detailed overview of this role, check out the job description attached at the bottom of this advert. What You'll Be Doing Deliver great product placement and 'wow' wearable outfits. Consistently deliver strong visual standards with the customer journey at the forefront of every decision. Confidently duty manage in all areas of the store operation including service, people, and operations. Support the Commercial / Product Manager in empowering the team within store to deliver for the customer by always putting customer experience at the centre of decision making. Have a good understanding of commercial tools and how to use to drive commercial actions. Take accountability to drive store KPIs, including sales, stock loss, payroll, conversion, voice of customer and RFID. Support the management of store operations, including compliance with health & safety standards. Support the development of the store team to deliver a high performing, motivated and engaged store team who feel valued and recognised for their contribution. You'll Be Perfect If You have previous experience in retail, preferably in a supervisor role. You are passionate about fashion and stay updated on the latest trends. You possess strong communication and interpersonal skills. You can motivate and inspire a team to achieve their best. You are proactive, adaptable, and thrive in a fast-paced environment. And most importantly love our products as much as we do so we create the best possible customer journey! Things To Consider Fast-Paced Environment: This is a high-energy role where priorities can shift quickly based on sales performance, customer trends, and seasonal demands. You'll need to be comfortable adapting to situations and juggling multiple tasks. Reporting: Your ability to analyse customer feedback and sales data will be crucial in driving improvements to your store. Managing People: Strong emotional intelligence is essential, as you'll be managing a diverse team. Hands-On Role: While this position is strategic, it also requires you to be hands-on with product movement, floor resets, and physical tasks like adjusting layouts, displays, and stock replenishment. Weekend Work: As part of the retail environment, you'll need to work on weekends, public holidays, and during key seasonal periods. This is especially crucial during busy times like sales events, product launches, or store promotions. Deadlines: Strong time management skills are important for balancing multiple responsibilities and meeting deadlines. This Is For You We're a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together - and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts. What we can offer you: Generous 50% staff discount & uniform allowance so you can treat yourself to our latest products! Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through Reward Gateway! Stores fitted with Kindness Cupboards to support Islanders with basic food & hygiene products if needed. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Give as you earn scheme, a 'Giver Island' day each year and receive matched funding. Progression focus throughout Retail & Head Office. Support with upskilling skills through on the job training and qualifications. A generous bonus scheme & private pension plan. 28 days (UK) 30 days (ROI) paid holiday, inclusive of Bank Holidays. Also the option to buy additional holiday for whatever the need! We mentioned the discount, right? Keeping You Safe At River Island we are committed to the safeguarding of all of our employees regardless of age or job role. We will fulfil our obligation under the Prevent duty which seeks to stop extremism and extremist views from materialising in our business. We promote and encourage the belief in British Values- including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs. Our Island is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.
Apr 07, 2026
Full time
Overview FTC 6 Months We're on the lookout for an energetic and inspiring Product Team Leader to join the team. As a Product Team Leader, you will lead, inspire, and empower your store team to deliver an inspirational customer journey and a great place to work for our teams. You will be an expert in product handling and will constantly strive to improve the customer journey through delivering exceptional visual execution and a high level of customer service. Supporting the Product and Commercial Manager to develop the team and maintain operational standards, and in turn generating outstanding sales, all round KPIs and high performing teams. For a more detailed overview of this role, check out the job description attached at the bottom of this advert. What You'll Be Doing Deliver great product placement and 'wow' wearable outfits. Consistently deliver strong visual standards with the customer journey at the forefront of every decision. Confidently duty manage in all areas of the store operation including service, people, and operations. Support the Commercial / Product Manager in empowering the team within store to deliver for the customer by always putting customer experience at the centre of decision making. Have a good understanding of commercial tools and how to use to drive commercial actions. Take accountability to drive store KPIs, including sales, stock loss, payroll, conversion, voice of customer and RFID. Support the management of store operations, including compliance with health & safety standards. Support the development of the store team to deliver a high performing, motivated and engaged store team who feel valued and recognised for their contribution. You'll Be Perfect If You have previous experience in retail, preferably in a supervisor role. You are passionate about fashion and stay updated on the latest trends. You possess strong communication and interpersonal skills. You can motivate and inspire a team to achieve their best. You are proactive, adaptable, and thrive in a fast-paced environment. And most importantly love our products as much as we do so we create the best possible customer journey! Things To Consider Fast-Paced Environment: This is a high-energy role where priorities can shift quickly based on sales performance, customer trends, and seasonal demands. You'll need to be comfortable adapting to situations and juggling multiple tasks. Reporting: Your ability to analyse customer feedback and sales data will be crucial in driving improvements to your store. Managing People: Strong emotional intelligence is essential, as you'll be managing a diverse team. Hands-On Role: While this position is strategic, it also requires you to be hands-on with product movement, floor resets, and physical tasks like adjusting layouts, displays, and stock replenishment. Weekend Work: As part of the retail environment, you'll need to work on weekends, public holidays, and during key seasonal periods. This is especially crucial during busy times like sales events, product launches, or store promotions. Deadlines: Strong time management skills are important for balancing multiple responsibilities and meeting deadlines. This Is For You We're a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together - and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts. What we can offer you: Generous 50% staff discount & uniform allowance so you can treat yourself to our latest products! Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through Reward Gateway! Stores fitted with Kindness Cupboards to support Islanders with basic food & hygiene products if needed. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Give as you earn scheme, a 'Giver Island' day each year and receive matched funding. Progression focus throughout Retail & Head Office. Support with upskilling skills through on the job training and qualifications. A generous bonus scheme & private pension plan. 28 days (UK) 30 days (ROI) paid holiday, inclusive of Bank Holidays. Also the option to buy additional holiday for whatever the need! We mentioned the discount, right? Keeping You Safe At River Island we are committed to the safeguarding of all of our employees regardless of age or job role. We will fulfil our obligation under the Prevent duty which seeks to stop extremism and extremist views from materialising in our business. We promote and encourage the belief in British Values- including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs. Our Island is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.
At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks platform in your customers. You will also help ensure customer success by increasing focus and technical accountability to our most complex customers who need guidance to accelerate usage on Databricks workloads that they have already selected, helping them maximise the value they get of our platform and the return on investment. This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestration of other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel to being technical, with expectations being that you become the post-sale technical lead across all Databricks products. This requires you to use your skills and technical credibility to engage and communicate at all levels with an organisation. You will report directly to a DSA Manager within the Field Engineering organization. The impact you will have Engage with Solutions Architects to understand the full use case demand plan for prioritised customers Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live and healthy consumption of the workloads where the customer has made the decision to consume Databricks Be the first contact for any technical issues or questions related to production/go live status of agreed upon use cases within an account, oftentimes services multiple use cases within the largest and most complex organizations Leverage both Shared Services, User Education, Onboarding/Technical Services and Support resources, along with escalating to expert level technical experts to build the right tasks that are beyond your scope of activities or expertise Create, own and execute a point-of-view as to how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals Navigate Databricks Product and Engineering teams for new product Innovations, private previews and upgrade needs Develop an execution plan that covers all activities of all customer-facing technical roles and teams to cover the below work streams: Main use cases moving from 'win' to production Product adoption (strategy and activities to increase adoption of Databricks' Lakehouse vision) Organic needs for current investment (e.g. cloud cost control, tuning & optimization) Executive and operational governance Provide internal and external updates - KPI reporting on the status of usage and customer health, covering investment status, important risks, product adoption and use case progression - to your Technical GM What we look for 5+ years of experience where you have been accountable for technical project / program delivery within the domain of Data and AI and where you can contribute to technical debate and design choices with customers Programming experience in Python, SQL or Scala Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role Understanding of solution architecture related distributed data systems Understanding of how to attribute business value and outcomes to specific project deliverables Technical program, or project management including account, stakeholder and resource management accountability Experience resolving complex and important escalation with senior customer executives Experience conducting open-ended discovery workshops, creating strategic roadmaps, conducting business analysis and managing delivery of complex programmes/projects Track record of overachievement against quota, Goals or similar objective targets Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience Can travel up to 30% when needed About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide - including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 - rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
Apr 07, 2026
Full time
At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks platform in your customers. You will also help ensure customer success by increasing focus and technical accountability to our most complex customers who need guidance to accelerate usage on Databricks workloads that they have already selected, helping them maximise the value they get of our platform and the return on investment. This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestration of other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel to being technical, with expectations being that you become the post-sale technical lead across all Databricks products. This requires you to use your skills and technical credibility to engage and communicate at all levels with an organisation. You will report directly to a DSA Manager within the Field Engineering organization. The impact you will have Engage with Solutions Architects to understand the full use case demand plan for prioritised customers Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live and healthy consumption of the workloads where the customer has made the decision to consume Databricks Be the first contact for any technical issues or questions related to production/go live status of agreed upon use cases within an account, oftentimes services multiple use cases within the largest and most complex organizations Leverage both Shared Services, User Education, Onboarding/Technical Services and Support resources, along with escalating to expert level technical experts to build the right tasks that are beyond your scope of activities or expertise Create, own and execute a point-of-view as to how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals Navigate Databricks Product and Engineering teams for new product Innovations, private previews and upgrade needs Develop an execution plan that covers all activities of all customer-facing technical roles and teams to cover the below work streams: Main use cases moving from 'win' to production Product adoption (strategy and activities to increase adoption of Databricks' Lakehouse vision) Organic needs for current investment (e.g. cloud cost control, tuning & optimization) Executive and operational governance Provide internal and external updates - KPI reporting on the status of usage and customer health, covering investment status, important risks, product adoption and use case progression - to your Technical GM What we look for 5+ years of experience where you have been accountable for technical project / program delivery within the domain of Data and AI and where you can contribute to technical debate and design choices with customers Programming experience in Python, SQL or Scala Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role Understanding of solution architecture related distributed data systems Understanding of how to attribute business value and outcomes to specific project deliverables Technical program, or project management including account, stakeholder and resource management accountability Experience resolving complex and important escalation with senior customer executives Experience conducting open-ended discovery workshops, creating strategic roadmaps, conducting business analysis and managing delivery of complex programmes/projects Track record of overachievement against quota, Goals or similar objective targets Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience Can travel up to 30% when needed About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide - including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 - rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
Senior Human Resources Business Partner, Investment page is loaded Senior Human Resources Business Partner, Investmentlocations: London, UKtime type: Full timeposted on: Posted Yesterdayjob requisition id: R7548 Over the last 20 years, Ares' success has been driven by our people and our culture. Today, our team is guided by our core values - Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy - and our purpose to be a catalyst for shared prosperity and a better future. Through our recruitment, career development and employee-focused programming, we are committed to fostering a welcoming and inclusive work environment where high-performance talent of diverse backgrounds, experiences, and perspectives can build careers within this exciting and growing industry. Job Description SUMMARY Ares is looking for an experienced Senior Human Resources Business Partner to join the Global Human Resources team. HR Business Partners (HRBPs) deliver best in class services to their clients to drive individual, team and Firm performance. They serve as a positive change agent and partner with business leadership to define and drive a strategic people agenda that is focused on continuously elevating the talent bar and employee experience within their assigned groups and across the Firm. Ares is a fast-paced, high growth and rapidly changing environment; to succeed, the HRBP will need a flexible skill set, including the ability to think strategically, execute tactically, and collaborate across many teams, levels, and situations. Recent acquisitions have enhanced Ares' capabilities in high-conviction sectors, including digital infrastructure. The Senior HRBP will be expected to partner with leadership to build out and scale this growing business. As well, the individual will provide exceptional advisory services to management and employees on a range of human resources issues while considering internal policy, best practices, relevant legislative frameworks, culture and desired commercial outcomes. Core responsibilities will include providing general HR guidance/counsel to business leaders, managers and employees, managing employee relations and performance issues; facilitating new employee onboarding and exits; facilitating core processes related to headcount planning/organizational design, performance management, compensation, promotions; play a leading role in diversity and learning and development initiatives. REPORTING RELATIONSHIPS Reports to: Head of EMEA HR PRIMARY FUNCTIONS AND ESSENTIAL RESPONSIBILITIES Manage and mentor a team of two HR Business Partners; partner closely with the EMEA Business Operations Senior HR Business Partner; and serve as a leader within the broader EMEA HR and global HR Business Partner teams. Partner with business leaders on talent strategy, organizational design, succession planning, headcount forecasting, and performance management. Identify cross-investment group themes and proactively drive opportunities for improved efficiency, effectiveness, and best practice adoption across the EMEA region. Thoughtfully challenges the status quo, identifying opportunities to increase efficiency and build scalable people solutions that support long-term growth. Serve as the senior HR point of contact for managers and employees, advising on employee relations, policy interpretation, onboarding/offboarding, and day-to-day HR matters. Lead key annual processes including performance reviews, promotions, compensation planning, and workforce planning. Manage complex employee relations matters in partnership with the EMEA Employee Relations Lead and Legal as appropriate. Oversee voluntary and involuntary separations, ensuring compliance and consistency. Lead HR projects involving policy and program development, and support strategic initiatives including acquisitions, integrations, and new office launches. Leverage market intelligence and workforce data to provide proactive, business-relevant insights to leadership. Partner with HR Centers of Excellence (Talent Acquisition, Reward, HR Operations, DEI) to deliver integrated, high-impact HR solutions: Talent Acquisition (Lateral and Campus): Partner on workforce planning, slate review, and offer structuring to help ensure high-quality hiring outcomes Total Reward: Support annual compensation planning and benchmarking processes, ensuring alignment with regional regulatory, governance, and compliance requirements. HR Operations: Collaborate to ensure data accuracy, process efficiency, and seamless execution across employee lifecycle activities, including reporting, payroll coordination, and HRIS optimization. Workforce Planning & Analytics: Partner with WP&A, Comp BPs, and business leaders to develop and execute data-driven workforce plans aligned to commercial objectives, growth priorities, and regional market dynamics. Diversity, Equity & Inclusion: Drive engagement initiatives and advance regional diversity and inclusion priorities QUALIFICATIONS Education:Bachelor's degree requiredExperience Required: 15+ years of progressive HR experience, including 8+ years in an HR Business Partner or senior client-facing role. Experience within financial services required. Proven ability to partner effectively with senior leaders in high-performance, growth-oriented organizations. Advanced proficiency in reporting and analytics, Microsoft Office (particularly Excel and PowerPoint); experience with Workday or comparable HRIS platforms preferred. Experience leading organizational change, workforce planning, and/or integration initiatives in a complex environment.General Requirements:The successful candidate will: Demonstrate a strong bias for action, exceptional work ethic, and the ability to thrive in a fast-paced, high-volume environment. Operate effectively across the full spectrum of HR disciplines, partnering seamlessly with stakeholders at all levels of the organization. Demonstrate exceptional relationship management skills, establish credibility and influence business leaders to drive aligned outcomes. Adopt a hands-on, execution-oriented approach while maintaining strong organizational discipline and the ability to manage multiple, competing priorities. Exercise sound judgment and operate with a high degree of autonomy and discretion. Exhibit the highest standards of integrity, professionalism, and ethical decision-making. Navigate ambiguity with confidence, demonstrating resilience and adaptability in a dynamic, fast-paced environment. Maintain exceptional attention to detail and accuracy in all aspects of work. Bring deep expertise in organizational design, workforce planning, and transformation initiatives. Experience supporting mergers, acquisitions, and integrations, including due diligence, workforce planning, and change management. Leverage strong analytical capabilities to interpret data and drive evidence-based HR strategies and recommendations. Communicate with clarity and impact, both verbally and in writing, across diverse stakeholder groups. Maintain composure and professionalism in high-pressure or sensitive situations. Demonstrate reliability, strong personal accountability, and a collaborative, team-oriented mindset. Handle confidential and sensitive information with the utmost discretion and care. Reporting Relationships Head of EMEA HR There is no set deadline to apply for this job opportunity. Applications will be accepted on an ongoing basis until the search is no longer active. Ares Management Corporation (NYSE: ARES) is a leading global alternative investment manager offering clients complementary primary and secondary investment solutions across the credit, real estate, private equity and infrastructure asset classes. We seek to provide flexible capital to support businesses
Apr 07, 2026
Full time
Senior Human Resources Business Partner, Investment page is loaded Senior Human Resources Business Partner, Investmentlocations: London, UKtime type: Full timeposted on: Posted Yesterdayjob requisition id: R7548 Over the last 20 years, Ares' success has been driven by our people and our culture. Today, our team is guided by our core values - Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy - and our purpose to be a catalyst for shared prosperity and a better future. Through our recruitment, career development and employee-focused programming, we are committed to fostering a welcoming and inclusive work environment where high-performance talent of diverse backgrounds, experiences, and perspectives can build careers within this exciting and growing industry. Job Description SUMMARY Ares is looking for an experienced Senior Human Resources Business Partner to join the Global Human Resources team. HR Business Partners (HRBPs) deliver best in class services to their clients to drive individual, team and Firm performance. They serve as a positive change agent and partner with business leadership to define and drive a strategic people agenda that is focused on continuously elevating the talent bar and employee experience within their assigned groups and across the Firm. Ares is a fast-paced, high growth and rapidly changing environment; to succeed, the HRBP will need a flexible skill set, including the ability to think strategically, execute tactically, and collaborate across many teams, levels, and situations. Recent acquisitions have enhanced Ares' capabilities in high-conviction sectors, including digital infrastructure. The Senior HRBP will be expected to partner with leadership to build out and scale this growing business. As well, the individual will provide exceptional advisory services to management and employees on a range of human resources issues while considering internal policy, best practices, relevant legislative frameworks, culture and desired commercial outcomes. Core responsibilities will include providing general HR guidance/counsel to business leaders, managers and employees, managing employee relations and performance issues; facilitating new employee onboarding and exits; facilitating core processes related to headcount planning/organizational design, performance management, compensation, promotions; play a leading role in diversity and learning and development initiatives. REPORTING RELATIONSHIPS Reports to: Head of EMEA HR PRIMARY FUNCTIONS AND ESSENTIAL RESPONSIBILITIES Manage and mentor a team of two HR Business Partners; partner closely with the EMEA Business Operations Senior HR Business Partner; and serve as a leader within the broader EMEA HR and global HR Business Partner teams. Partner with business leaders on talent strategy, organizational design, succession planning, headcount forecasting, and performance management. Identify cross-investment group themes and proactively drive opportunities for improved efficiency, effectiveness, and best practice adoption across the EMEA region. Thoughtfully challenges the status quo, identifying opportunities to increase efficiency and build scalable people solutions that support long-term growth. Serve as the senior HR point of contact for managers and employees, advising on employee relations, policy interpretation, onboarding/offboarding, and day-to-day HR matters. Lead key annual processes including performance reviews, promotions, compensation planning, and workforce planning. Manage complex employee relations matters in partnership with the EMEA Employee Relations Lead and Legal as appropriate. Oversee voluntary and involuntary separations, ensuring compliance and consistency. Lead HR projects involving policy and program development, and support strategic initiatives including acquisitions, integrations, and new office launches. Leverage market intelligence and workforce data to provide proactive, business-relevant insights to leadership. Partner with HR Centers of Excellence (Talent Acquisition, Reward, HR Operations, DEI) to deliver integrated, high-impact HR solutions: Talent Acquisition (Lateral and Campus): Partner on workforce planning, slate review, and offer structuring to help ensure high-quality hiring outcomes Total Reward: Support annual compensation planning and benchmarking processes, ensuring alignment with regional regulatory, governance, and compliance requirements. HR Operations: Collaborate to ensure data accuracy, process efficiency, and seamless execution across employee lifecycle activities, including reporting, payroll coordination, and HRIS optimization. Workforce Planning & Analytics: Partner with WP&A, Comp BPs, and business leaders to develop and execute data-driven workforce plans aligned to commercial objectives, growth priorities, and regional market dynamics. Diversity, Equity & Inclusion: Drive engagement initiatives and advance regional diversity and inclusion priorities QUALIFICATIONS Education:Bachelor's degree requiredExperience Required: 15+ years of progressive HR experience, including 8+ years in an HR Business Partner or senior client-facing role. Experience within financial services required. Proven ability to partner effectively with senior leaders in high-performance, growth-oriented organizations. Advanced proficiency in reporting and analytics, Microsoft Office (particularly Excel and PowerPoint); experience with Workday or comparable HRIS platforms preferred. Experience leading organizational change, workforce planning, and/or integration initiatives in a complex environment.General Requirements:The successful candidate will: Demonstrate a strong bias for action, exceptional work ethic, and the ability to thrive in a fast-paced, high-volume environment. Operate effectively across the full spectrum of HR disciplines, partnering seamlessly with stakeholders at all levels of the organization. Demonstrate exceptional relationship management skills, establish credibility and influence business leaders to drive aligned outcomes. Adopt a hands-on, execution-oriented approach while maintaining strong organizational discipline and the ability to manage multiple, competing priorities. Exercise sound judgment and operate with a high degree of autonomy and discretion. Exhibit the highest standards of integrity, professionalism, and ethical decision-making. Navigate ambiguity with confidence, demonstrating resilience and adaptability in a dynamic, fast-paced environment. Maintain exceptional attention to detail and accuracy in all aspects of work. Bring deep expertise in organizational design, workforce planning, and transformation initiatives. Experience supporting mergers, acquisitions, and integrations, including due diligence, workforce planning, and change management. Leverage strong analytical capabilities to interpret data and drive evidence-based HR strategies and recommendations. Communicate with clarity and impact, both verbally and in writing, across diverse stakeholder groups. Maintain composure and professionalism in high-pressure or sensitive situations. Demonstrate reliability, strong personal accountability, and a collaborative, team-oriented mindset. Handle confidential and sensitive information with the utmost discretion and care. Reporting Relationships Head of EMEA HR There is no set deadline to apply for this job opportunity. Applications will be accepted on an ongoing basis until the search is no longer active. Ares Management Corporation (NYSE: ARES) is a leading global alternative investment manager offering clients complementary primary and secondary investment solutions across the credit, real estate, private equity and infrastructure asset classes. We seek to provide flexible capital to support businesses
Power Market Analytics Developer LCP Delta are looking for a Power Market Analytics Developer to join our short-term energy markets practice. This is an opportunity to work at the intersection of power market expertise, software development and data analysis, helping to shape the evolution of our market-leading trading platform, Enact. You will play a key role in transforming ideas about how power market data should be analysed and visualised into real features used daily by traders, analysts and asset owners across the GB power market. Coding is a central part of this role: you will help build both back-end data systems and front-end visualisations, turning market insight into powerful analytical tools. From early on, you will have the opportunity to take ownership of ideas, influence the direction of the platform and build solutions that directly impact how market participants understand power market dynamics. LCP Delta's Short-Term Power Markets Team The power markets practice at LCP Delta sits across several teams, including Power Trading, Storage, and Power Modelling. Enact is LCP Delta's market-leading data visualisation, analytics and forecasting platform for short-term power markets. The platform is used by the majority of the GB power market to monitor minute-by-minute changes in day-ahead, intraday and balancing markets. Through the platform and our regular client engagement, we help traders, analysts and asset owners better understand market behaviour and make more informed decisions. While you will collaborate with multiple teams across LCP Delta, your day-to-day work will primarily involve developing and enhancing the Enact platform, working closely with developers, analysts and market specialists. What will you be doing? Your work will combine software development, market analysis and product thinking. Developing Enact You will play an active role in shaping the future direction of Enact, our short-term power markets analytics and visualisation platform. This includes: Designing, coding, and building data visualisations and analytical tools that help traders and asset owners interpret market behaviour Translating ideas for new metrics, datasets and visualisations into production software through code Developing across our technology stack, primarily: C# backend services Vue.js frontend visualisations Working closely with other developers and analysts to design features that are both technically robust and commercially valuable Taking ownership of ideas and features, from concept through to implementation and release Applying power market knowledge when adding new datasets, metrics and analytical tools to ensure they are useful and relevant to market participants Contributing ideas that shape the future direction of the platform, with the opportunity to make a real impact early on Coding is a core part of the role, and you will spend a significant proportion of your time developing new features and analytics within the Enact platform. C# experience is desirable but not essential; we are happy to train candidates who show a strong coding aptitude Market Analysis and Insight Alongside development work, you will also contribute to data analysis and market insight, including: Analysing market data to identify and explain key drivers behind market events and price movements Exploring interesting market behaviour and developing new metrics or visualisations to explain it Supporting market studies and deep dives into important developments in the GB power market Contributing to client discussions, presentations and written analysis Python skills are beneficial here, particularly for data analysis using tools such as pandas and numpy Staying Close to the Market Understanding how power markets evolve is essential to building useful analytics You will therefore: Track developments across wholesale, balancing and ancillary service markets Attend market webinars, events and conferences Engage with industry participants to understand the challenges traders and asset owners are facing Use this knowledge to inform the design of new analytics and visualisation tools What skills, experience and qualities are we looking for? We are looking for someone who combines technical curiosity, analytical thinking and an interest in energy markets. Key attributes include: A relevant BSc, MSc or PhD, or equivalent experience Strong problem-solving skills, with the ability to translate real-world market questions into analytical tools Coding experience in C#, Python or another modern programming language An interest in building software, dynamic visualisations, and data tools - coding will form a significant part of the role An interest in understanding what drives power market dynamics The ability to think critically about market behaviour and data Strong data analysis and communication skills Commercial awareness and the ability to think about what insights and tools will be valuable to clients Collaborative and team-oriented working style Experience with C# is beneficial but not required - we are happy to teach this on the job for candidates with strong programming fundamentals. What's in it for you? Take a look at our Glassdoor and Career stories pages to see why our people love being here! As well as joining a multi-award winning, fun, collaborative, people first organisation where your personal and professional skills will be developed to make you the best you can be, we offer an attractive benefits package designed to promote your overall wellbeing so that you are able to perform to your full potential both in and out of work. Currently our core benefits package includes: For you: Hybrid working (varies by role and department) professional study support (where applicable) Access to our internal Wellbeing, LGBTQ+, Multicultural and Women's networks For your family: Life assurance (6 x salary) Income protection Enhanced maternity/paternity/adoption and shared parental leave For your health: 26 days annual leave (pro-rata for part-time working) plus bank holidays (most of which can be taken flexibly!) with options to buy & sell holidayPrivate medical insuranceDiscounted gym mem
Apr 07, 2026
Full time
Power Market Analytics Developer LCP Delta are looking for a Power Market Analytics Developer to join our short-term energy markets practice. This is an opportunity to work at the intersection of power market expertise, software development and data analysis, helping to shape the evolution of our market-leading trading platform, Enact. You will play a key role in transforming ideas about how power market data should be analysed and visualised into real features used daily by traders, analysts and asset owners across the GB power market. Coding is a central part of this role: you will help build both back-end data systems and front-end visualisations, turning market insight into powerful analytical tools. From early on, you will have the opportunity to take ownership of ideas, influence the direction of the platform and build solutions that directly impact how market participants understand power market dynamics. LCP Delta's Short-Term Power Markets Team The power markets practice at LCP Delta sits across several teams, including Power Trading, Storage, and Power Modelling. Enact is LCP Delta's market-leading data visualisation, analytics and forecasting platform for short-term power markets. The platform is used by the majority of the GB power market to monitor minute-by-minute changes in day-ahead, intraday and balancing markets. Through the platform and our regular client engagement, we help traders, analysts and asset owners better understand market behaviour and make more informed decisions. While you will collaborate with multiple teams across LCP Delta, your day-to-day work will primarily involve developing and enhancing the Enact platform, working closely with developers, analysts and market specialists. What will you be doing? Your work will combine software development, market analysis and product thinking. Developing Enact You will play an active role in shaping the future direction of Enact, our short-term power markets analytics and visualisation platform. This includes: Designing, coding, and building data visualisations and analytical tools that help traders and asset owners interpret market behaviour Translating ideas for new metrics, datasets and visualisations into production software through code Developing across our technology stack, primarily: C# backend services Vue.js frontend visualisations Working closely with other developers and analysts to design features that are both technically robust and commercially valuable Taking ownership of ideas and features, from concept through to implementation and release Applying power market knowledge when adding new datasets, metrics and analytical tools to ensure they are useful and relevant to market participants Contributing ideas that shape the future direction of the platform, with the opportunity to make a real impact early on Coding is a core part of the role, and you will spend a significant proportion of your time developing new features and analytics within the Enact platform. C# experience is desirable but not essential; we are happy to train candidates who show a strong coding aptitude Market Analysis and Insight Alongside development work, you will also contribute to data analysis and market insight, including: Analysing market data to identify and explain key drivers behind market events and price movements Exploring interesting market behaviour and developing new metrics or visualisations to explain it Supporting market studies and deep dives into important developments in the GB power market Contributing to client discussions, presentations and written analysis Python skills are beneficial here, particularly for data analysis using tools such as pandas and numpy Staying Close to the Market Understanding how power markets evolve is essential to building useful analytics You will therefore: Track developments across wholesale, balancing and ancillary service markets Attend market webinars, events and conferences Engage with industry participants to understand the challenges traders and asset owners are facing Use this knowledge to inform the design of new analytics and visualisation tools What skills, experience and qualities are we looking for? We are looking for someone who combines technical curiosity, analytical thinking and an interest in energy markets. Key attributes include: A relevant BSc, MSc or PhD, or equivalent experience Strong problem-solving skills, with the ability to translate real-world market questions into analytical tools Coding experience in C#, Python or another modern programming language An interest in building software, dynamic visualisations, and data tools - coding will form a significant part of the role An interest in understanding what drives power market dynamics The ability to think critically about market behaviour and data Strong data analysis and communication skills Commercial awareness and the ability to think about what insights and tools will be valuable to clients Collaborative and team-oriented working style Experience with C# is beneficial but not required - we are happy to teach this on the job for candidates with strong programming fundamentals. What's in it for you? Take a look at our Glassdoor and Career stories pages to see why our people love being here! As well as joining a multi-award winning, fun, collaborative, people first organisation where your personal and professional skills will be developed to make you the best you can be, we offer an attractive benefits package designed to promote your overall wellbeing so that you are able to perform to your full potential both in and out of work. Currently our core benefits package includes: For you: Hybrid working (varies by role and department) professional study support (where applicable) Access to our internal Wellbeing, LGBTQ+, Multicultural and Women's networks For your family: Life assurance (6 x salary) Income protection Enhanced maternity/paternity/adoption and shared parental leave For your health: 26 days annual leave (pro-rata for part-time working) plus bank holidays (most of which can be taken flexibly!) with options to buy & sell holidayPrivate medical insuranceDiscounted gym mem
Harnham - Data & Analytics Recruitment
Leicester, Leicestershire
Head of Data Science Leicester This is a rare opportunity to lead the data science function for a leading ecommerce organisation that places data at the centre of its customer and commercial strategy. You will shape the vision, build the road-map, and drive the adoption of advanced data products that power exceptional digital experiences. The Company Retailers with a strong focus on using data to innovate, optimise, and enhance customer engagement. Working in a modern, product-driven environment, they invest heavily in analytics, experimentation, and intelligent automation. As they continue to expand, they are strengthening their data leadership to accelerate their digital transformation. The Role You will lead the development of data architecture, models, analytics, and reporting that support key digital products and customer journeys. Your work will elevate performance across areas including: Strategic leadership, owning and driving the data science roadmap Digital advertising platforms Product search and recommendation engines Personalisation across web, email, and marketing Data-driven commercial optimisation Your Skills and Experience Strong commercial experience delivering data science solutions in digital or ecommerce environments Proven ability to set data science strategy and influence senior stakeholders Expertise in designing and scaling machine learning models, including agentic or automation-driven approaches Strong understanding of data architecture, experimentation, and analytics for digital products Experience leading and developing data science teams What They Offer Salary up to £130,000 plus benefits The autonomy to set the data science vision for a high-growth digital business Clear progression opportunities as the data function continues to scale A modern, collaborative environment with strong investment in data and technology How to Apply If you are interested in this role, please apply using the link below!
Apr 07, 2026
Full time
Head of Data Science Leicester This is a rare opportunity to lead the data science function for a leading ecommerce organisation that places data at the centre of its customer and commercial strategy. You will shape the vision, build the road-map, and drive the adoption of advanced data products that power exceptional digital experiences. The Company Retailers with a strong focus on using data to innovate, optimise, and enhance customer engagement. Working in a modern, product-driven environment, they invest heavily in analytics, experimentation, and intelligent automation. As they continue to expand, they are strengthening their data leadership to accelerate their digital transformation. The Role You will lead the development of data architecture, models, analytics, and reporting that support key digital products and customer journeys. Your work will elevate performance across areas including: Strategic leadership, owning and driving the data science roadmap Digital advertising platforms Product search and recommendation engines Personalisation across web, email, and marketing Data-driven commercial optimisation Your Skills and Experience Strong commercial experience delivering data science solutions in digital or ecommerce environments Proven ability to set data science strategy and influence senior stakeholders Expertise in designing and scaling machine learning models, including agentic or automation-driven approaches Strong understanding of data architecture, experimentation, and analytics for digital products Experience leading and developing data science teams What They Offer Salary up to £130,000 plus benefits The autonomy to set the data science vision for a high-growth digital business Clear progression opportunities as the data function continues to scale A modern, collaborative environment with strong investment in data and technology How to Apply If you are interested in this role, please apply using the link below!
Select how often (in days) to receive an alert: Head of Health and Safety - Commercial and WFRE City: Slough We are Reckitt Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege. Supply Our supply chain is the backbone of our business. It's how we get our trusted products to people all over the world, safely and efficiently. And it's our talented and passionate teams that make this happen. If you're looking for a career in supply chain, there's no better place to be than Reckitt. We offer a variety of exciting opportunities in all areas of the supply chain, from planning and procurement to manufacturing and logistics. You could join our Global Supply Planning team to develop and implement our global supply strategy, or work with our Procurement Centre of Excellence team to negotiate and manage our supplier relationships. Our Manufacturing Excellence team help us improve the efficiency, quality and safety of our manufacturing operations, and our Logistics Excellence team develop new and innovative ways to distribute our products to customers. About the role The Head of Health & Safety - Commercial, Sales & Facilities (WFRE) will lead the consistent implementation and assurance of Reckitt's H&S standards across all commercial and sales functions globally. This role provides governance, oversight, and support to drive legal compliance, operational excellence, and a strong safety culture across the global workplace environment. Working as part of the Global Health and Safety Team, the role will partner closely with Global Workplace Facilities and Real Estate Team (WFRE), and Regional Commercial Leadership to ensure all Reckitt workplaces maintain robust compliance and risk management systems aligned with Reckitt's ambition to be a world-class H&S organisation. Scope of Responsibility Global Sites: All commercial offices, and leased office facilities worldwide. Key Interfaces: Global H&S Director, Global Facilities Director, Regional Head of H&S, Commercial Leaders and the relevant SVPs. Your responsibilities Maintain the global risk register for commercial sites. Identify and elevate "Sites of Focus" (SOF) globally based on H&S performance and risk exposure. Conduct "deep dives" (e.g. fire safety, ergonomics, asset management, workplace wellbeing, contractor safety, emergency response, and crisis management situations i.e. following an incident). Develop the risk profile for the role and implement programs accordingly. Commercial & Facilities Governance Partner with Global Workplace Facilities and Real Estate Management to ensure all Reckitt office facilities are compliant with local H&S and fire safety regulations. Oversee H&S assurance for all commercial and field based environments, including regional head offices, field-based teams, and leased spaces. Develop and maintain global H&S requirements for facilities management, including contractor control, building safety, accessibility, and security interfaces. Ensure workplace wellbeing, ergonomics and occupational health risks are effectively managed in all office and remote work settings. Business Partnering Serve as the primary H&S business partner to the Commercial Leaders and Facilities Leadership. Provide regional leadership teams with updates on global standards, audit outcomes, and improvement actions. Embed H&S considerations into facilities and real estate decision making (office moves, refurbishments, and capital projects). Audit & Assurance Lead the audit program for the defined areas of responsibility, including planning and execution for all commercial sites within scope. Deliver consistent governance through remote and virtual assurance methods where applicable. Update scorecards and dashboards for leadership visibility and continuous improvement. Incident Investigation & Learning Support serious incident investigations across all commercial sites and off site/field based colleagues within the Commercial structure. Promote a learning culture by driving consistent root cause analysis, learning reviews, and corrective action follow up. Communicate key learnings globally through commercial and facilities networks. Global Standards & Systems Contribute to the continual development of Reckitt's Global H&S Standards and ensure adoption across commercial and field based environments. Own data integrity for the global EHS reporting system related to facilities and commercial operations. Partner with Workplace Facilities and Real Estate teams to embed safety requirements into global FM contracts and governance frameworks. Coaching & Capability Building Mentor Commercial Leaders, FM leaders and those within the structure to build consistent competence in managing H&S in corporate environments. Support the development of Reckitt's H&S competency framework and ensure inclusion of commercial and facilities roles. External Engagement Represent Reckitt H&S externally with regulatory bodies, insurers, and industry groups (e.g., FM Global, IOSH, IFMA). Share global best practice and promote Reckitt's leadership in safety within commercial and facilities networks. The experience we're looking for Minimum Diploma in Occupational Health and Safety (e.g., NEBOSH or equivalent). Ability to travel (up to 50% of time) Proven experience leading H&S across complex environments in a global or international capacity. Proven experience managing EHS projects within FMCG, Engineering or industrial environments and knowledge of key risks including machinery guarding, workplace transport, working at height, confined spaces alongside Office and facilities based risks. Excellent communication, project management, and problem solving skills. Strong understanding of global H&S legislation, building safety and facilities management standards (e.g., ISO 45001, ISO 41001, NFPA, EN, OSHA and Workers compensation). Experience in auditing, governance and stakeholder engagement at senior levels. Strong data analysis, reporting and communication skills. Chartered H&S professional (or working towards). Multilingual or cross cultural communication skills advantageous. The skills for success Place your text here What we offer With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy. Equality We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
Apr 07, 2026
Full time
Select how often (in days) to receive an alert: Head of Health and Safety - Commercial and WFRE City: Slough We are Reckitt Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege. Supply Our supply chain is the backbone of our business. It's how we get our trusted products to people all over the world, safely and efficiently. And it's our talented and passionate teams that make this happen. If you're looking for a career in supply chain, there's no better place to be than Reckitt. We offer a variety of exciting opportunities in all areas of the supply chain, from planning and procurement to manufacturing and logistics. You could join our Global Supply Planning team to develop and implement our global supply strategy, or work with our Procurement Centre of Excellence team to negotiate and manage our supplier relationships. Our Manufacturing Excellence team help us improve the efficiency, quality and safety of our manufacturing operations, and our Logistics Excellence team develop new and innovative ways to distribute our products to customers. About the role The Head of Health & Safety - Commercial, Sales & Facilities (WFRE) will lead the consistent implementation and assurance of Reckitt's H&S standards across all commercial and sales functions globally. This role provides governance, oversight, and support to drive legal compliance, operational excellence, and a strong safety culture across the global workplace environment. Working as part of the Global Health and Safety Team, the role will partner closely with Global Workplace Facilities and Real Estate Team (WFRE), and Regional Commercial Leadership to ensure all Reckitt workplaces maintain robust compliance and risk management systems aligned with Reckitt's ambition to be a world-class H&S organisation. Scope of Responsibility Global Sites: All commercial offices, and leased office facilities worldwide. Key Interfaces: Global H&S Director, Global Facilities Director, Regional Head of H&S, Commercial Leaders and the relevant SVPs. Your responsibilities Maintain the global risk register for commercial sites. Identify and elevate "Sites of Focus" (SOF) globally based on H&S performance and risk exposure. Conduct "deep dives" (e.g. fire safety, ergonomics, asset management, workplace wellbeing, contractor safety, emergency response, and crisis management situations i.e. following an incident). Develop the risk profile for the role and implement programs accordingly. Commercial & Facilities Governance Partner with Global Workplace Facilities and Real Estate Management to ensure all Reckitt office facilities are compliant with local H&S and fire safety regulations. Oversee H&S assurance for all commercial and field based environments, including regional head offices, field-based teams, and leased spaces. Develop and maintain global H&S requirements for facilities management, including contractor control, building safety, accessibility, and security interfaces. Ensure workplace wellbeing, ergonomics and occupational health risks are effectively managed in all office and remote work settings. Business Partnering Serve as the primary H&S business partner to the Commercial Leaders and Facilities Leadership. Provide regional leadership teams with updates on global standards, audit outcomes, and improvement actions. Embed H&S considerations into facilities and real estate decision making (office moves, refurbishments, and capital projects). Audit & Assurance Lead the audit program for the defined areas of responsibility, including planning and execution for all commercial sites within scope. Deliver consistent governance through remote and virtual assurance methods where applicable. Update scorecards and dashboards for leadership visibility and continuous improvement. Incident Investigation & Learning Support serious incident investigations across all commercial sites and off site/field based colleagues within the Commercial structure. Promote a learning culture by driving consistent root cause analysis, learning reviews, and corrective action follow up. Communicate key learnings globally through commercial and facilities networks. Global Standards & Systems Contribute to the continual development of Reckitt's Global H&S Standards and ensure adoption across commercial and field based environments. Own data integrity for the global EHS reporting system related to facilities and commercial operations. Partner with Workplace Facilities and Real Estate teams to embed safety requirements into global FM contracts and governance frameworks. Coaching & Capability Building Mentor Commercial Leaders, FM leaders and those within the structure to build consistent competence in managing H&S in corporate environments. Support the development of Reckitt's H&S competency framework and ensure inclusion of commercial and facilities roles. External Engagement Represent Reckitt H&S externally with regulatory bodies, insurers, and industry groups (e.g., FM Global, IOSH, IFMA). Share global best practice and promote Reckitt's leadership in safety within commercial and facilities networks. The experience we're looking for Minimum Diploma in Occupational Health and Safety (e.g., NEBOSH or equivalent). Ability to travel (up to 50% of time) Proven experience leading H&S across complex environments in a global or international capacity. Proven experience managing EHS projects within FMCG, Engineering or industrial environments and knowledge of key risks including machinery guarding, workplace transport, working at height, confined spaces alongside Office and facilities based risks. Excellent communication, project management, and problem solving skills. Strong understanding of global H&S legislation, building safety and facilities management standards (e.g., ISO 45001, ISO 41001, NFPA, EN, OSHA and Workers compensation). Experience in auditing, governance and stakeholder engagement at senior levels. Strong data analysis, reporting and communication skills. Chartered H&S professional (or working towards). Multilingual or cross cultural communication skills advantageous. The skills for success Place your text here What we offer With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy. Equality We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
