Zilch is a payment tech company on a mission to create the most empowering way to pay for anything, anywhere. Combining the best of debit, credit and savings, we give our customers the option to earn instant cashback or spread the cost of pricier purchases, completely interest free and with no late fees. Pretty great, right? We started in 2018 with a small team and a big dream - to make credit accessible to all. Since then, we've achieved double unicorn status and taken on more than 5 million customers. There are some exciting projects coming up and we've got big growth plans. Want to join us? About the role This is an exciting opportunity to step into a key leadership role at a fast-growing fintech, playing a central part in Zilch's continued growth journey. As Director of Credit Acquisition, you will own how we scale customer growth in a way that is both ambitious and sustainably profitable. You'll be responsible for shaping and evolving the strategy that determines who we acquire, how we decision them, and how we balance growth with risk at scale. Zilch is at an exciting stage of its journey, with strong momentum and significant opportunity ahead. This role sits at the heart of that trajectory, working closely with senior stakeholders across the business to drive the next phase of growth. While this is a leadership role, it is also a hands-on one. You'll lead a small, high-performing team, while remaining close to the detail, setting direction, guiding execution, and ensuring we are making smart, data-driven decisions. With a high degree of ownership and visibility, this role offers a strong platform for senior development and the opportunity to play a meaningful role in shaping how Zilch grows. Day to day responsibilities. Own and evolve Zilch's credit acquisition strategy, balancing growth ambition with risk appetite and profitability Define and optimise underwriting and decisioning frameworks, ensuring they are effective, scalable, and commercially aligned Develop a deep understanding of customer unit economics and use this to inform strategy and trade-offs Take ownership of credit acquisition performance and key metrics, driving continuous improvement Partner closely with Marketing, Product, and Data teams to optimise acquisition channels and customer journeys Lead the development and refinement of automated decisioning strategies, using data to improve outcomes at scale Monitor portfolio performance and risk exposure, identifying trends and taking action to optimise performance Drive targeted initiatives and projects, ensuring clear delivery and measurable impact Provide clear, data-driven insight and recommendations to senior stakeholders, supporting key decisions Maintain strong governance and external relationships, including with credit bureaus and data providers Lead and develop a small team, setting clear direction while supporting their growth and impact What we're looking for Strong experience in credit risk, underwriting, or acquisition strategy, ideally within fintech or consumer lending A track record of driving growth alongside disciplined credit performance Good understanding of unit economics and portfolio dynamics Experience operating with ownership in a fast-paced, data-driven environment Strong analytical capability, with the ability to translate data into actionable decisions Experience with automated decisioning systems and credit strategy optimisation Comfortable working hands on while also setting direction and leading others Strong communication skills, with the ability to influence stakeholders and operate with senior visibility Benefits Compensation & Savings: Income Protection. Permanent employees enjoy access to our Share Options Scheme. 5% back on in app purchases. £200 for WFH Setup. Private Medical Insurance including; GP consultations (video, telephone or face to face). Prescribed medication. In patient, day patient and out patient care. Mental health support. Physiotherapy. Advanced cancer cover. Employee Assistance Programme including: Unlimited mental health sessions. 24/7 remote GP & physiotherapy. 24/7 helpline for emotional & practical support. Savings & discounts on everyday shopping. 1:1 personalised well being consultations. Family Friendly Policies Enhanced maternity pay. Enhanced paternity pay. Enhanced adoption pay. Enhanced shared parental leave. Learning & Development Professional Qualifications. Professional Memberships. Learning Suite for e courses. Internal Training Programmes. FCA & Regulatory training. Hybrid working: office based Monday, Wednesday, and Thursday; remote working Tuesday and Friday Casual dress code. Workplace socials. Apply for this Job Resume Attach Cover Letter Attach Do you require a Visa Sponsorship? Do you live within commutable distance from our London Victoria office? Are you able to come to the office 3 days a week? (Monday, Wednesday and Thursday subject to change) By submitting this application I agree that I have read the Candidate Privacy Notice and confirm that Zilch can store my personal details in order to process my job application.
Apr 09, 2026
Full time
Zilch is a payment tech company on a mission to create the most empowering way to pay for anything, anywhere. Combining the best of debit, credit and savings, we give our customers the option to earn instant cashback or spread the cost of pricier purchases, completely interest free and with no late fees. Pretty great, right? We started in 2018 with a small team and a big dream - to make credit accessible to all. Since then, we've achieved double unicorn status and taken on more than 5 million customers. There are some exciting projects coming up and we've got big growth plans. Want to join us? About the role This is an exciting opportunity to step into a key leadership role at a fast-growing fintech, playing a central part in Zilch's continued growth journey. As Director of Credit Acquisition, you will own how we scale customer growth in a way that is both ambitious and sustainably profitable. You'll be responsible for shaping and evolving the strategy that determines who we acquire, how we decision them, and how we balance growth with risk at scale. Zilch is at an exciting stage of its journey, with strong momentum and significant opportunity ahead. This role sits at the heart of that trajectory, working closely with senior stakeholders across the business to drive the next phase of growth. While this is a leadership role, it is also a hands-on one. You'll lead a small, high-performing team, while remaining close to the detail, setting direction, guiding execution, and ensuring we are making smart, data-driven decisions. With a high degree of ownership and visibility, this role offers a strong platform for senior development and the opportunity to play a meaningful role in shaping how Zilch grows. Day to day responsibilities. Own and evolve Zilch's credit acquisition strategy, balancing growth ambition with risk appetite and profitability Define and optimise underwriting and decisioning frameworks, ensuring they are effective, scalable, and commercially aligned Develop a deep understanding of customer unit economics and use this to inform strategy and trade-offs Take ownership of credit acquisition performance and key metrics, driving continuous improvement Partner closely with Marketing, Product, and Data teams to optimise acquisition channels and customer journeys Lead the development and refinement of automated decisioning strategies, using data to improve outcomes at scale Monitor portfolio performance and risk exposure, identifying trends and taking action to optimise performance Drive targeted initiatives and projects, ensuring clear delivery and measurable impact Provide clear, data-driven insight and recommendations to senior stakeholders, supporting key decisions Maintain strong governance and external relationships, including with credit bureaus and data providers Lead and develop a small team, setting clear direction while supporting their growth and impact What we're looking for Strong experience in credit risk, underwriting, or acquisition strategy, ideally within fintech or consumer lending A track record of driving growth alongside disciplined credit performance Good understanding of unit economics and portfolio dynamics Experience operating with ownership in a fast-paced, data-driven environment Strong analytical capability, with the ability to translate data into actionable decisions Experience with automated decisioning systems and credit strategy optimisation Comfortable working hands on while also setting direction and leading others Strong communication skills, with the ability to influence stakeholders and operate with senior visibility Benefits Compensation & Savings: Income Protection. Permanent employees enjoy access to our Share Options Scheme. 5% back on in app purchases. £200 for WFH Setup. Private Medical Insurance including; GP consultations (video, telephone or face to face). Prescribed medication. In patient, day patient and out patient care. Mental health support. Physiotherapy. Advanced cancer cover. Employee Assistance Programme including: Unlimited mental health sessions. 24/7 remote GP & physiotherapy. 24/7 helpline for emotional & practical support. Savings & discounts on everyday shopping. 1:1 personalised well being consultations. Family Friendly Policies Enhanced maternity pay. Enhanced paternity pay. Enhanced adoption pay. Enhanced shared parental leave. Learning & Development Professional Qualifications. Professional Memberships. Learning Suite for e courses. Internal Training Programmes. FCA & Regulatory training. Hybrid working: office based Monday, Wednesday, and Thursday; remote working Tuesday and Friday Casual dress code. Workplace socials. Apply for this Job Resume Attach Cover Letter Attach Do you require a Visa Sponsorship? Do you live within commutable distance from our London Victoria office? Are you able to come to the office 3 days a week? (Monday, Wednesday and Thursday subject to change) By submitting this application I agree that I have read the Candidate Privacy Notice and confirm that Zilch can store my personal details in order to process my job application.
JOB TITLE: Strategic Asset Manager 6 months contract with possible extension up to 2 years 37 Hours per week Location - Cambridge - CB2 1BY, Hybrid working Group Purpose The Economy and Place Group exists to enable Cambridge to grow sustainably as an inclusive place to live, work, and visit. This is achieved by working collaboratively across the Council, alongside businesses, communities, and economic partnerships, to maximise economic, social, and environmental benefits for the city. The Role The Strategic Asset Lead is a newly created strategic position reporting to the Director for Economy and Place. The role works closely with the wider Economy & Place management team, particularly the Chief Property Surveyor. The postholder will take a holistic, council-wide view of all City Council assets (administrative, operational, commercial, and key housing elements). You will provide strategic advice on asset retention, refurbishment, repurposing, or disposal, while shaping the Council's overall compliance approach. You will operate within new governance arrangements chaired by the Director for Economy and Place, alongside the Chief Financial Officer, to deliver a coordinated, council-wide asset strategy. This includes advising the leadership team and Cabinet on how to optimise asset value, ensure compliance, and align decisions with long-term strategic priorities such as environmental commitments and community wealth building. The role involves maintaining a comprehensive overview of the Council's property and land portfolio and leading the implementation of agreed strategies. Additionally, you will champion the adoption of emerging technologies, including AI, to improve efficiency, support data-driven decision-making, and enhance energy and retrofit strategies. This role extends beyond traditional property management and requires strong cross-functional collaboration. You will engage internal and external stakeholders, balancing financial and property objectives with broader council priorities. Key Responsibilities Strategic Asset Management Develop a coherent, council-wide understanding of asset requirements aligned with operational, commercial, social, and environmental objectives. Update and enhance the Council's Asset Management Plan (AMP) to ensure assets are fit for purpose, compliant, cost-effective, and sustainable. Work closely with the CFO and Finance Team to develop a forward-looking investment pipeline, ensuring capital expenditure delivers maximum value and aligns with corporate priorities such as Net Zero, placemaking, and community wealth building. Stakeholder Engagement & Strategy Development Collaborate with key stakeholders, including the Chief Property Surveyor and Assistant Director of Development, to shape future asset and commercial property strategies. Support the development of business cases and secure funding or investment across the Council's asset base, including relevant Housing Revenue Account (HRA) assets. Net Zero Leadership Lead the coordination, content, and management of the Council's Net Zero Board. Drive strategic decision-making to ensure the property portfolio contributes to achieving the Council's Net Zero target by 2030. Placemaking & Asset Optimisation Leverage the Council's assets to support placemaking objectives. Work collaboratively across departments, including Greater Cambridge Shared Planning, to align asset use with wider development goals. Partnerships & External Collaboration Build and maintain partnerships with key public and private sector organisations. Collaborate with stakeholders such as the Head of Economy, Energy & Climate, Greater Cambridge Partnership, University of Cambridge, and the Cambridge Business Improvement District to deliver shared objectives. Role Dimensions and Additional Information Group & Team: Economy and Place Group Line Management Responsibility: Likely to include 1 x Band 5 Property Surveyor (TBC) Contractual Work Base: Mandela House / Flexible Budget Responsibility: Small direct budget; advisory responsibility over a £165m property portfolio Grade: 8 Date Evaluated/Updated: February 2025 Person Specification Essential Skills & Experience Degree/Diploma (or Postgraduate Diploma) recognised by RICS with current MRICS (or equivalent) Strong experience in strategy and programme management Proven ability in business case development and financial analysis Experience managing large property portfolios and commercial assets Expertise in property management systems, valuation tools, and databases Experience in flexible accommodation and innovative asset use Strong understanding of sustainability, economic development, placemaking, and community agendas Demonstrated line management capability Desirable Skills & Experience Experience incorporating social and environmental value into investment decisions Experience leading retrofit programmes within complex organisations Strong problem-solving and programme management skills Excellent communication skills with the ability to influence at all organisational levels Proven ability to advise and influence senior leaders and elected members Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Apr 09, 2026
Full time
JOB TITLE: Strategic Asset Manager 6 months contract with possible extension up to 2 years 37 Hours per week Location - Cambridge - CB2 1BY, Hybrid working Group Purpose The Economy and Place Group exists to enable Cambridge to grow sustainably as an inclusive place to live, work, and visit. This is achieved by working collaboratively across the Council, alongside businesses, communities, and economic partnerships, to maximise economic, social, and environmental benefits for the city. The Role The Strategic Asset Lead is a newly created strategic position reporting to the Director for Economy and Place. The role works closely with the wider Economy & Place management team, particularly the Chief Property Surveyor. The postholder will take a holistic, council-wide view of all City Council assets (administrative, operational, commercial, and key housing elements). You will provide strategic advice on asset retention, refurbishment, repurposing, or disposal, while shaping the Council's overall compliance approach. You will operate within new governance arrangements chaired by the Director for Economy and Place, alongside the Chief Financial Officer, to deliver a coordinated, council-wide asset strategy. This includes advising the leadership team and Cabinet on how to optimise asset value, ensure compliance, and align decisions with long-term strategic priorities such as environmental commitments and community wealth building. The role involves maintaining a comprehensive overview of the Council's property and land portfolio and leading the implementation of agreed strategies. Additionally, you will champion the adoption of emerging technologies, including AI, to improve efficiency, support data-driven decision-making, and enhance energy and retrofit strategies. This role extends beyond traditional property management and requires strong cross-functional collaboration. You will engage internal and external stakeholders, balancing financial and property objectives with broader council priorities. Key Responsibilities Strategic Asset Management Develop a coherent, council-wide understanding of asset requirements aligned with operational, commercial, social, and environmental objectives. Update and enhance the Council's Asset Management Plan (AMP) to ensure assets are fit for purpose, compliant, cost-effective, and sustainable. Work closely with the CFO and Finance Team to develop a forward-looking investment pipeline, ensuring capital expenditure delivers maximum value and aligns with corporate priorities such as Net Zero, placemaking, and community wealth building. Stakeholder Engagement & Strategy Development Collaborate with key stakeholders, including the Chief Property Surveyor and Assistant Director of Development, to shape future asset and commercial property strategies. Support the development of business cases and secure funding or investment across the Council's asset base, including relevant Housing Revenue Account (HRA) assets. Net Zero Leadership Lead the coordination, content, and management of the Council's Net Zero Board. Drive strategic decision-making to ensure the property portfolio contributes to achieving the Council's Net Zero target by 2030. Placemaking & Asset Optimisation Leverage the Council's assets to support placemaking objectives. Work collaboratively across departments, including Greater Cambridge Shared Planning, to align asset use with wider development goals. Partnerships & External Collaboration Build and maintain partnerships with key public and private sector organisations. Collaborate with stakeholders such as the Head of Economy, Energy & Climate, Greater Cambridge Partnership, University of Cambridge, and the Cambridge Business Improvement District to deliver shared objectives. Role Dimensions and Additional Information Group & Team: Economy and Place Group Line Management Responsibility: Likely to include 1 x Band 5 Property Surveyor (TBC) Contractual Work Base: Mandela House / Flexible Budget Responsibility: Small direct budget; advisory responsibility over a £165m property portfolio Grade: 8 Date Evaluated/Updated: February 2025 Person Specification Essential Skills & Experience Degree/Diploma (or Postgraduate Diploma) recognised by RICS with current MRICS (or equivalent) Strong experience in strategy and programme management Proven ability in business case development and financial analysis Experience managing large property portfolios and commercial assets Expertise in property management systems, valuation tools, and databases Experience in flexible accommodation and innovative asset use Strong understanding of sustainability, economic development, placemaking, and community agendas Demonstrated line management capability Desirable Skills & Experience Experience incorporating social and environmental value into investment decisions Experience leading retrofit programmes within complex organisations Strong problem-solving and programme management skills Excellent communication skills with the ability to influence at all organisational levels Proven ability to advise and influence senior leaders and elected members Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
About the Role As a Sales Specialist, you will play a pivotal role in expanding Dow Jones' footprint across the Europe region by driving adoption of our geopolitical, security and macroeconomic analysis. This role is designed for a seasoned sales professional with a strong track record in enterprise solution selling, deep understanding of the security and geopolitical risk, and the ability to influence senior business and technical stakeholders. You'll partner closely with Sales Generalists, Product, Engineering, and Marketing teams to craft strategic solution narratives that resonate with enterprise clients. Your consultative approach, commercial acumen, and ability to translate complex technology into meaningful business impact will be key to your success. About the Team Our Global Risk Insights business provides geopolitical, security, macroeconomic and regulatory insights to a wide range of customers including financial institutions, corporations, universities, government agencies, executives and business professionals. We help organizations navigate an increasingly complex world and manage risk to their business and staff. This role will be driving sales for Global Risks Insights on Oxford Analytica and Dragonfly platforms as well as bespoke advisory projects. You Will Own and drive complex, high-value sales cycles for Global Risk Insights solutions across the European region. This includes but is not limited to our flagship subscription services Security Intelligence and Analysis Service (SIAS), the Oxford Analytica Daily Brief and our advisory services. Create a sales strategy to maximise revenue growth and market expansion within your geographical territory and specialization. Build and maintain trusted relationships with senior stakeholders (e.g., CSO, Head of Intelligence, Head of Public Affairs etc), positioning Dow Jones GRI as a long term strategic partner. Lead advisory discussions with the internal Advisory teams and external client stakeholders to shape integrated use cases that align to customer priorities. Exceed on the position's sales target and role based KPIs - the role's primary focus will be on generating and closing new opportunities across your geographical territory. Drive strategic pursuit planning and pipeline development in collaboration with Sales Generalists, unlocking net new opportunities and expanding existing relationships. Contribute to or lead the writing of any proposal, statement of work or technical document relating to the products. Analyze market trends, customer needs, and competitive dynamics to identify whitespace opportunities and differentiate Dow Jones' offerings. Participate in, lead or coach the negotiation of terms, conditions, or prices leading to the closure of the contract. Contribute to thought leadership and client education through events, briefings, and strategic workshops. Collaborate with Product and Engineering teams to influence roadmap based on customer feedback and emerging market needs. Maintain accurate sales reporting, pipeline forecasts, and opportunity tracking in our global CRM system. Other activities, tactics and behaviours as directed by management. You Have Demonstrable experience of quota carrying in enterprise sales or business development, with a focus on the geopolitical/security/macroeconomic/data or analysis space. Proven success in selling to large enterprises and managing complex deal cycles with multiple stakeholders across business and technology functions. Demonstrated ability to navigate strategic accounts, identify key decision makers, and build influence at the executive level. Strong commercial acumen with consultative selling skills and familiarity with methodologies such as Challenger, MEDDPICC, or SPIN. A collaborative mindset with experience working across matrixed teams including marketing, product, and customer success. Excellent communication, presentation, and storytelling skills tailored to both business and technical audiences. Regional experience and cultural fluency across relevant markets. Business level proficiency in local language is a plus; English fluency is required. Additional languages are preferable. Experience in field sales and willingness to travel across the region (approximately 30 %>. Our Benefits Comprehensive Insurance & Retirement plans Paid Time Off and Leaves Education Benefits Family Care Benefits Career Growth Programs Access to Dow Jones Products Employee Referral Program Employee Well being Support & Fitness Programs Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status or any other characteristic protected by law. EEO/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at . Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.
Apr 09, 2026
Full time
About the Role As a Sales Specialist, you will play a pivotal role in expanding Dow Jones' footprint across the Europe region by driving adoption of our geopolitical, security and macroeconomic analysis. This role is designed for a seasoned sales professional with a strong track record in enterprise solution selling, deep understanding of the security and geopolitical risk, and the ability to influence senior business and technical stakeholders. You'll partner closely with Sales Generalists, Product, Engineering, and Marketing teams to craft strategic solution narratives that resonate with enterprise clients. Your consultative approach, commercial acumen, and ability to translate complex technology into meaningful business impact will be key to your success. About the Team Our Global Risk Insights business provides geopolitical, security, macroeconomic and regulatory insights to a wide range of customers including financial institutions, corporations, universities, government agencies, executives and business professionals. We help organizations navigate an increasingly complex world and manage risk to their business and staff. This role will be driving sales for Global Risks Insights on Oxford Analytica and Dragonfly platforms as well as bespoke advisory projects. You Will Own and drive complex, high-value sales cycles for Global Risk Insights solutions across the European region. This includes but is not limited to our flagship subscription services Security Intelligence and Analysis Service (SIAS), the Oxford Analytica Daily Brief and our advisory services. Create a sales strategy to maximise revenue growth and market expansion within your geographical territory and specialization. Build and maintain trusted relationships with senior stakeholders (e.g., CSO, Head of Intelligence, Head of Public Affairs etc), positioning Dow Jones GRI as a long term strategic partner. Lead advisory discussions with the internal Advisory teams and external client stakeholders to shape integrated use cases that align to customer priorities. Exceed on the position's sales target and role based KPIs - the role's primary focus will be on generating and closing new opportunities across your geographical territory. Drive strategic pursuit planning and pipeline development in collaboration with Sales Generalists, unlocking net new opportunities and expanding existing relationships. Contribute to or lead the writing of any proposal, statement of work or technical document relating to the products. Analyze market trends, customer needs, and competitive dynamics to identify whitespace opportunities and differentiate Dow Jones' offerings. Participate in, lead or coach the negotiation of terms, conditions, or prices leading to the closure of the contract. Contribute to thought leadership and client education through events, briefings, and strategic workshops. Collaborate with Product and Engineering teams to influence roadmap based on customer feedback and emerging market needs. Maintain accurate sales reporting, pipeline forecasts, and opportunity tracking in our global CRM system. Other activities, tactics and behaviours as directed by management. You Have Demonstrable experience of quota carrying in enterprise sales or business development, with a focus on the geopolitical/security/macroeconomic/data or analysis space. Proven success in selling to large enterprises and managing complex deal cycles with multiple stakeholders across business and technology functions. Demonstrated ability to navigate strategic accounts, identify key decision makers, and build influence at the executive level. Strong commercial acumen with consultative selling skills and familiarity with methodologies such as Challenger, MEDDPICC, or SPIN. A collaborative mindset with experience working across matrixed teams including marketing, product, and customer success. Excellent communication, presentation, and storytelling skills tailored to both business and technical audiences. Regional experience and cultural fluency across relevant markets. Business level proficiency in local language is a plus; English fluency is required. Additional languages are preferable. Experience in field sales and willingness to travel across the region (approximately 30 %>. Our Benefits Comprehensive Insurance & Retirement plans Paid Time Off and Leaves Education Benefits Family Care Benefits Career Growth Programs Access to Dow Jones Products Employee Referral Program Employee Well being Support & Fitness Programs Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status or any other characteristic protected by law. EEO/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at . Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.
Job Title: Project Architect Location: Leeds Salary: 40,000 - 45,000 plus benefits One of the UK's leading health and fitness organisations is growing at pace, with hundreds of sites operating worldwide and more in development. To support this ambitious expansion, the Property Development team is seeking a talented Project Architect to take full ownership of architectural design across a varied portfolio of new and existing locations. The role Reporting to the UK Head of Architecture, you'll lead architectural delivery from initial feasibility through to completion and handover, across both new-build acquisitions and refurbishment projects. Alongside your project work, you'll actively contribute to shaping best practice and driving continuous improvement across the wider Development function. Key responsibilities Assess the feasibility of potential new sites prior to acquisition and identify refurbishment opportunities across the existing estate Deliver technical evaluation and architectural requirements for each project, ensuring all designs meet established format and quality standards Provide specialist input on building control, fire regulations, and technical compliance throughout the design process Prepare all documentation required to obtain necessary planning and building approvals Contribute to governance forums and key decision-making milestones throughout the development lifecycle Foster a collaborative team environment, supporting colleagues and positively representing the Development function About you Qualified Architect with industry-recognised credentials Demonstrable experience delivering multi-site property projects consistently and at scale, ideally within leisure, retail, or hospitality Autonomous and decisive, with the confidence to manage complex problems and make sound judgements under pressure Commercially minded, able to weigh investment decisions against quality and brand expectations A clear, confident communicator who can translate technical complexity for senior stakeholders Process-driven with a lean mindset, always looking for smarter and more efficient ways of working A genuine interest in health and fitness is a bonus, though not essential Willing and able to travel as the role requires What's on offer Free gym membership for you and a guest Hybrid and flexible working arrangements Personal private healthcare, including access to a digital GP Life insurance at four times your salary Company pension contribution 25 days annual leave plus one personal day, with the option to purchase up to five additional days Enhanced maternity, paternity, and adoption leave Learning and development support If you'd like to be considered for this role, please use the link provided to apply now. Alternatively for more information you can contact our Architecture consultant Tom Brown on (phone number removed) or to discuss further. Calibre Search promote equality in the workplace and we welcome applications from all suitably skilled or qualified candidates regardless of their sex, race, disability, religion/beliefs, sexual orientation or age. We act as both an employment agency and employment business.
Apr 09, 2026
Full time
Job Title: Project Architect Location: Leeds Salary: 40,000 - 45,000 plus benefits One of the UK's leading health and fitness organisations is growing at pace, with hundreds of sites operating worldwide and more in development. To support this ambitious expansion, the Property Development team is seeking a talented Project Architect to take full ownership of architectural design across a varied portfolio of new and existing locations. The role Reporting to the UK Head of Architecture, you'll lead architectural delivery from initial feasibility through to completion and handover, across both new-build acquisitions and refurbishment projects. Alongside your project work, you'll actively contribute to shaping best practice and driving continuous improvement across the wider Development function. Key responsibilities Assess the feasibility of potential new sites prior to acquisition and identify refurbishment opportunities across the existing estate Deliver technical evaluation and architectural requirements for each project, ensuring all designs meet established format and quality standards Provide specialist input on building control, fire regulations, and technical compliance throughout the design process Prepare all documentation required to obtain necessary planning and building approvals Contribute to governance forums and key decision-making milestones throughout the development lifecycle Foster a collaborative team environment, supporting colleagues and positively representing the Development function About you Qualified Architect with industry-recognised credentials Demonstrable experience delivering multi-site property projects consistently and at scale, ideally within leisure, retail, or hospitality Autonomous and decisive, with the confidence to manage complex problems and make sound judgements under pressure Commercially minded, able to weigh investment decisions against quality and brand expectations A clear, confident communicator who can translate technical complexity for senior stakeholders Process-driven with a lean mindset, always looking for smarter and more efficient ways of working A genuine interest in health and fitness is a bonus, though not essential Willing and able to travel as the role requires What's on offer Free gym membership for you and a guest Hybrid and flexible working arrangements Personal private healthcare, including access to a digital GP Life insurance at four times your salary Company pension contribution 25 days annual leave plus one personal day, with the option to purchase up to five additional days Enhanced maternity, paternity, and adoption leave Learning and development support If you'd like to be considered for this role, please use the link provided to apply now. Alternatively for more information you can contact our Architecture consultant Tom Brown on (phone number removed) or to discuss further. Calibre Search promote equality in the workplace and we welcome applications from all suitably skilled or qualified candidates regardless of their sex, race, disability, religion/beliefs, sexual orientation or age. We act as both an employment agency and employment business.
Pension Insurance Corporation ("PIC") provides secure retirement incomes through comprehensive risk management and excellence in asset and liability management, as well as exceptional customer service. Our purpose is to pay the pensions of our current and future policyholders. A newly created role has arisen within our Origination department at PIC: we are recruiting for aHead of Transition Programme Managementto join our Transitions function, which plays a critical role in the management and delivery of transition projects for clients. This involves delivering efficient project management processes, standards, and governance frameworks to reduce cost, mitigate risks and drive value across the Company. The purpose of this role is to engage and develop strong working relationships with stakeholders at all levels to ensure key internal departments (Operations, Origination, Finance, Finance Actuarial, IT, Longevity Risk Management, Information Management, Legal and Risk) and PIC's third parties (Administration, Legal, Communications, Actuarial) to ensure that transition processes deliver on our commitments to clients and quality into the business. You will partner with our Co-Heads of Transition Management to deliver strong business outcomes relating to systems, processes, and technology improvements and automation as appropriate, which deliver positive outcomes for the Company brand and market reputation as well as for our policyholders on a consistent basis. Specific accountabilities assigned to the role of Transition Programme Manager: Programme Leadership: Lead and manage a programme comprising multiple, concurrent client-facing transition projects, ensuring cohesive delivery and oversight. Project Governance: Establish and maintain appropriate project governance, including reporting, documentation, and controls in line with internal standards. Escalation: Act as a primary escalation point for clients, transition managers or third parties, ensuring a professional and responsive service that meets or exceeds expectations. Planning and Scheduling: Oversee detailed programme planning, project scheduling, and resource allocation to ensure timely delivery across all workstreams. Budget Management: Manage the overall programme budget (multi-million-pounds), including individual project cost tracking, forecasting, and reporting. Ensure cost efficiency and accountability. Stakeholder Management: Collaborate with internal stakeholders (Origination, Operations, HR, Finance, etc.) and external partners to align project objectives and deliverables with financial and human resource capacity. Risk and Issue Management: Proactively identify and manage programme risks, issues, and dependencies, ensuring effective resolution or escalation. Team Leadership: Provide leadership, guidance, and development support to Transition Managers and connected internal teams and third parties across the programme. Quality Assurance: Monitor the quality of project deliverables to ensure they meet business requirements and client satisfaction standards. Keeps informed of industry trends, market developments, regulatory changes in insurance/financial services as well as best practices relating to the Transition Experience: Proven track record of successfully delivering large, complex programmes, ideally across insurance, financial services. Demonstrated experience of managing multi-million-pound departmental budgets. Experience in leading client facing onboarding programmes at scale. Track record of delivering measurable outcomes in terms of client satisfaction, operational efficiency and commercial performance. Significant experience working with executive stakeholders and cross-functional teams. Demonstrated ability to introduce and embed governance frameworks and risk management processes. Evidence of fostering a high-performance culture and developing strong project managers. Experience in budget management, and performance reporting. Experience in developing effective monitoring and quality control processes. Knowledge: Deep understanding of programme and project management methodologies. Strong knowledge of insurance operations, client onboarding and transition processes. Awareness of governance, compliance and risk frameworks. Familiarity with change management principles and application to complex client projects. Skills Exceptional leadership and people management skills, able to inspire, coach and motivate a diverse team. Excellent stakeholder management and influencing skills, with the ability to engage credibly at Senior Executive levels Strong analytical and problem-solving abilities, with structured approach to issue resolution. Highly effective communication skills (written, verbal and presentation) with the ability to distil complex information into clear, actionable insights. Ability to balance strategic vision with hands on delivery oversight. Skilled at driving continuous improvement, innovation and best practice adoption. Commercial judgement and analytical mindset with the ability to analyse data and make informed decisions. Good working knowledge of MS Excel, MS PowerPoint, MS Word and Power BI. DEI at PIC: At PIC, we believe that true innovation stems from embracing diverse perspectives, backgrounds and experiences. We are committed to building a workplace where every individual, regardless of race, gender identity, sexual orientation, disability, age, religion, or socio-economic background, feels valued, heard and empowered to succeed. We hold ourselves accountable through ongoing initiatives, such as inclusive hiring practices, and equitable career development opportunities that support belonging and community. While we're proud of our progress, we recognise there's work ahead, and we remain dedicated to listening, learning and evolving together. In addition to a competitive base salary and the opportunity to participate in our annual, performance related bonus plan, upon joining us here at Pension Insurance Corporation, you will get access to some great benefits, including private medical insurance, 28 days' annual leave (excluding bank holidays), a generous pension scheme and much more.
Apr 09, 2026
Full time
Pension Insurance Corporation ("PIC") provides secure retirement incomes through comprehensive risk management and excellence in asset and liability management, as well as exceptional customer service. Our purpose is to pay the pensions of our current and future policyholders. A newly created role has arisen within our Origination department at PIC: we are recruiting for aHead of Transition Programme Managementto join our Transitions function, which plays a critical role in the management and delivery of transition projects for clients. This involves delivering efficient project management processes, standards, and governance frameworks to reduce cost, mitigate risks and drive value across the Company. The purpose of this role is to engage and develop strong working relationships with stakeholders at all levels to ensure key internal departments (Operations, Origination, Finance, Finance Actuarial, IT, Longevity Risk Management, Information Management, Legal and Risk) and PIC's third parties (Administration, Legal, Communications, Actuarial) to ensure that transition processes deliver on our commitments to clients and quality into the business. You will partner with our Co-Heads of Transition Management to deliver strong business outcomes relating to systems, processes, and technology improvements and automation as appropriate, which deliver positive outcomes for the Company brand and market reputation as well as for our policyholders on a consistent basis. Specific accountabilities assigned to the role of Transition Programme Manager: Programme Leadership: Lead and manage a programme comprising multiple, concurrent client-facing transition projects, ensuring cohesive delivery and oversight. Project Governance: Establish and maintain appropriate project governance, including reporting, documentation, and controls in line with internal standards. Escalation: Act as a primary escalation point for clients, transition managers or third parties, ensuring a professional and responsive service that meets or exceeds expectations. Planning and Scheduling: Oversee detailed programme planning, project scheduling, and resource allocation to ensure timely delivery across all workstreams. Budget Management: Manage the overall programme budget (multi-million-pounds), including individual project cost tracking, forecasting, and reporting. Ensure cost efficiency and accountability. Stakeholder Management: Collaborate with internal stakeholders (Origination, Operations, HR, Finance, etc.) and external partners to align project objectives and deliverables with financial and human resource capacity. Risk and Issue Management: Proactively identify and manage programme risks, issues, and dependencies, ensuring effective resolution or escalation. Team Leadership: Provide leadership, guidance, and development support to Transition Managers and connected internal teams and third parties across the programme. Quality Assurance: Monitor the quality of project deliverables to ensure they meet business requirements and client satisfaction standards. Keeps informed of industry trends, market developments, regulatory changes in insurance/financial services as well as best practices relating to the Transition Experience: Proven track record of successfully delivering large, complex programmes, ideally across insurance, financial services. Demonstrated experience of managing multi-million-pound departmental budgets. Experience in leading client facing onboarding programmes at scale. Track record of delivering measurable outcomes in terms of client satisfaction, operational efficiency and commercial performance. Significant experience working with executive stakeholders and cross-functional teams. Demonstrated ability to introduce and embed governance frameworks and risk management processes. Evidence of fostering a high-performance culture and developing strong project managers. Experience in budget management, and performance reporting. Experience in developing effective monitoring and quality control processes. Knowledge: Deep understanding of programme and project management methodologies. Strong knowledge of insurance operations, client onboarding and transition processes. Awareness of governance, compliance and risk frameworks. Familiarity with change management principles and application to complex client projects. Skills Exceptional leadership and people management skills, able to inspire, coach and motivate a diverse team. Excellent stakeholder management and influencing skills, with the ability to engage credibly at Senior Executive levels Strong analytical and problem-solving abilities, with structured approach to issue resolution. Highly effective communication skills (written, verbal and presentation) with the ability to distil complex information into clear, actionable insights. Ability to balance strategic vision with hands on delivery oversight. Skilled at driving continuous improvement, innovation and best practice adoption. Commercial judgement and analytical mindset with the ability to analyse data and make informed decisions. Good working knowledge of MS Excel, MS PowerPoint, MS Word and Power BI. DEI at PIC: At PIC, we believe that true innovation stems from embracing diverse perspectives, backgrounds and experiences. We are committed to building a workplace where every individual, regardless of race, gender identity, sexual orientation, disability, age, religion, or socio-economic background, feels valued, heard and empowered to succeed. We hold ourselves accountable through ongoing initiatives, such as inclusive hiring practices, and equitable career development opportunities that support belonging and community. While we're proud of our progress, we recognise there's work ahead, and we remain dedicated to listening, learning and evolving together. In addition to a competitive base salary and the opportunity to participate in our annual, performance related bonus plan, upon joining us here at Pension Insurance Corporation, you will get access to some great benefits, including private medical insurance, 28 days' annual leave (excluding bank holidays), a generous pension scheme and much more.
Regional Technical Manager- North United Kingdom New Opportunity great team environment Step into a role where no two days look the same. As a key member of our specialist subsidence and surveying team, you'll combine technical expertise with real-world problem-solving to help homeowners and businesses recover from building damage. Your work will directly shape positive outcomes for customers during challenging moments. What will your day look like: Deliver professional subsidence and building surveying services for domestic and commercial insurance claims.Take full ownership of your workload, managing your own portfolio efficiently to meet business goals and service level agreements.Visit damaged properties across your region to assess structural issues, diagnose causes, and determine the technical and insurance requirements needed to reinstate buildings.Work closely with policyholders, insurers, loss adjusters, local authorities, contractors, and other stakeholders to drive claims to a fair and timely resolution.Maintain accurate, detailed records within our claims management system to ensure transparency and continuity.Collaborate with colleagues across the UK, supporting other regions when needed and contributing to a culture of shared expertise.Uphold company policies and champion our commitment to treating customers fairly in every interaction How You'll Work This is a home-based role, giving you the autonomy to structure your day effectively while maintaining a professional home office environment. You'll travel within your region-and occasionally beyond-to meet business needs and attend local office meetings or training sessions. Why This Role Matters You'll be the trusted expert on the ground, turning technical insight into practical solutions. Your assessments help restore homes, protect businesses, and give customers clarity at a time when they need it most. Knowledge and Abilities: Educated to degree level in an appropriate discipline, e.g. Civil Engineering, Structural Engineering, Building Surveying, or similar.Enthusiastic• Excellent communication skills and articulation• Understanding and recognition of Customer Service and Quality• Flexibility and adaptability•The ability to work in a fast paced and changing environmentNumeracy skillsReports and accountable to: Head of Subsidence and SurveyingLiaison with: Directors, Associate Directors, Managers, Loss Adjusters, Support Staff, Clients, Customers, Suppliers as necessary Benefits Career & Purpose Davies Innovation Lab Leadership training programme Funding for professional qualifications Thrive at Davies; learning opportunities Environmental & Social The Davies Foundation Local charity funding Pennies To Heaven Employee Resource Groups Employee volunteering programme Financial Health Pension, 5% employee and 5% employer contribution My Choices at Davies provides; High Street discounts and Financial wellbeing hub Life assurance: x4 Refer a Friend Cycle to Work Scheme Lease car salary sacrifice Davies Incentive Plan Enhanced maternity, paternity and adoption pay Mental, Physical & Emotional Wellbeing Wellbeing centre; move, munch, money & mind focus Discounts with 100's of UK retailers EAP; 24/7 confidential helpline 25 days holiday, increases to 26 days after 5 years and 27 after 10 years Flexible working Dress for your day Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan
Apr 08, 2026
Full time
Regional Technical Manager- North United Kingdom New Opportunity great team environment Step into a role where no two days look the same. As a key member of our specialist subsidence and surveying team, you'll combine technical expertise with real-world problem-solving to help homeowners and businesses recover from building damage. Your work will directly shape positive outcomes for customers during challenging moments. What will your day look like: Deliver professional subsidence and building surveying services for domestic and commercial insurance claims.Take full ownership of your workload, managing your own portfolio efficiently to meet business goals and service level agreements.Visit damaged properties across your region to assess structural issues, diagnose causes, and determine the technical and insurance requirements needed to reinstate buildings.Work closely with policyholders, insurers, loss adjusters, local authorities, contractors, and other stakeholders to drive claims to a fair and timely resolution.Maintain accurate, detailed records within our claims management system to ensure transparency and continuity.Collaborate with colleagues across the UK, supporting other regions when needed and contributing to a culture of shared expertise.Uphold company policies and champion our commitment to treating customers fairly in every interaction How You'll Work This is a home-based role, giving you the autonomy to structure your day effectively while maintaining a professional home office environment. You'll travel within your region-and occasionally beyond-to meet business needs and attend local office meetings or training sessions. Why This Role Matters You'll be the trusted expert on the ground, turning technical insight into practical solutions. Your assessments help restore homes, protect businesses, and give customers clarity at a time when they need it most. Knowledge and Abilities: Educated to degree level in an appropriate discipline, e.g. Civil Engineering, Structural Engineering, Building Surveying, or similar.Enthusiastic• Excellent communication skills and articulation• Understanding and recognition of Customer Service and Quality• Flexibility and adaptability•The ability to work in a fast paced and changing environmentNumeracy skillsReports and accountable to: Head of Subsidence and SurveyingLiaison with: Directors, Associate Directors, Managers, Loss Adjusters, Support Staff, Clients, Customers, Suppliers as necessary Benefits Career & Purpose Davies Innovation Lab Leadership training programme Funding for professional qualifications Thrive at Davies; learning opportunities Environmental & Social The Davies Foundation Local charity funding Pennies To Heaven Employee Resource Groups Employee volunteering programme Financial Health Pension, 5% employee and 5% employer contribution My Choices at Davies provides; High Street discounts and Financial wellbeing hub Life assurance: x4 Refer a Friend Cycle to Work Scheme Lease car salary sacrifice Davies Incentive Plan Enhanced maternity, paternity and adoption pay Mental, Physical & Emotional Wellbeing Wellbeing centre; move, munch, money & mind focus Discounts with 100's of UK retailers EAP; 24/7 confidential helpline 25 days holiday, increases to 26 days after 5 years and 27 after 10 years Flexible working Dress for your day Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan
This is a field-based role covering the London / South East region, focused on direct B2B sales to medical professionals and registered clinics. You'll play a key role in driving growth and building long-term relationships with healthcare providers. Client Details Our client is a global medical device manufacturer with a strong reputation for innovation and quality. Their portfolio includes advanced solutions that improve patient outcomes across surgical, interventional, and critical care settings. With a commitment to clinical excellence and sustainability, they partner with healthcare providers to deliver cutting-edge technologies that make a real difference. Description This is a field-based commercial role covering London and the South East , focused on driving sales growth and market share for a leading medical device portfolio. The successful candidate will manage key accounts, develop new business opportunities, and provide clinical support to ensure optimal product adoption. It's an opportunity for a motivated, relationship-driven professional to join a high-growth segment and make a tangible impact on patient care. This role combines strategic account management with hands-on territory development : Manage and grow existing accounts across hospitals and healthcare providers in London & South East. Identify and convert new business opportunities , leveraging clinical and commercial expertise. Deliver product demonstrations and in-theatre support , ensuring best-in-class customer experience. Develop territory plans aligned with company objectives and market dynamics. Build strong relationships with surgeons, clinicians, procurement teams, and key stakeholders. Analyse sales performance and market trends , providing actionable insights to leadership. Attend industry events and training sessions to stay ahead of product and market developments. Profile We're looking for a driven sales professional with: Proven success in medical device sales. Strong relationship-building and influencing skills at all levels. Ability to provide clinical support and training in hospital environments. Commercial acumen and a consultative approach to solution selling. Willingness to travel extensively within the territory; valid UK driving license required. Job Offer Competitive base salary (£45,000-£55,000) plus uncapped commission and car allowance. Comprehensive benefits package and pension scheme. Opportunity to join a global leader with a strong pipeline of innovative products. Career development and progression in a high-growth market.
Apr 08, 2026
Full time
This is a field-based role covering the London / South East region, focused on direct B2B sales to medical professionals and registered clinics. You'll play a key role in driving growth and building long-term relationships with healthcare providers. Client Details Our client is a global medical device manufacturer with a strong reputation for innovation and quality. Their portfolio includes advanced solutions that improve patient outcomes across surgical, interventional, and critical care settings. With a commitment to clinical excellence and sustainability, they partner with healthcare providers to deliver cutting-edge technologies that make a real difference. Description This is a field-based commercial role covering London and the South East , focused on driving sales growth and market share for a leading medical device portfolio. The successful candidate will manage key accounts, develop new business opportunities, and provide clinical support to ensure optimal product adoption. It's an opportunity for a motivated, relationship-driven professional to join a high-growth segment and make a tangible impact on patient care. This role combines strategic account management with hands-on territory development : Manage and grow existing accounts across hospitals and healthcare providers in London & South East. Identify and convert new business opportunities , leveraging clinical and commercial expertise. Deliver product demonstrations and in-theatre support , ensuring best-in-class customer experience. Develop territory plans aligned with company objectives and market dynamics. Build strong relationships with surgeons, clinicians, procurement teams, and key stakeholders. Analyse sales performance and market trends , providing actionable insights to leadership. Attend industry events and training sessions to stay ahead of product and market developments. Profile We're looking for a driven sales professional with: Proven success in medical device sales. Strong relationship-building and influencing skills at all levels. Ability to provide clinical support and training in hospital environments. Commercial acumen and a consultative approach to solution selling. Willingness to travel extensively within the territory; valid UK driving license required. Job Offer Competitive base salary (£45,000-£55,000) plus uncapped commission and car allowance. Comprehensive benefits package and pension scheme. Opportunity to join a global leader with a strong pipeline of innovative products. Career development and progression in a high-growth market.
Netherlands Watford, Hertfordshire, United Kingdom (On-site) Job Description Solution Architect As a Solution Architect within the global Asset Management and Pay per Use team, you will be responsible for designing and guiding the implementation of end-to-end IT solutions across this domain. You will bridge the gap between business needs and technical execution, ensuring solutions are both functionally sound and technically robust. As a Solution Architect, you guide development teams in realizing innovative solutions that enhance our Commercial Finance operations by providing architectural guidance IT support for above domains is driven by utilising standard out-of-the-box applications and minimising custom application development. Your application landscape of approximately 6 applications ranges from basic SaaS to highly-integrated, globally-used SaaS solutions. Responsibilities: Solution Design: You collect business requirements and translate these into process, application, information, and technology architecture that you document into solution architectures and design. You ensure that the right stakeholders are involved and that the architecture is within the guidance of the Enterprise Architecture Framework. Team Functional Leadership: You motivate, inspire, and facilitate development teams, ensuring that solutions are built in accordance with the solution architectures and designs. Architecture Roadmap: You work closely together with other Solution Architects and the Lead Architect to co-create architecture roadmaps and a target state architecture in line with the business strategy. You monitor the execution of the architecture roadmaps by maintaining and coordinating the architecture backlog. Enterprise Collaboration: You actively contribute improvements to Enterprise Architecture by closely cooperating with the Enterprise Architecture Community. Model Maintenance: You ensure that the baseline architecture in the enterprise repository meet the DLL ArchiMate modelling standards and is always up-to-date. Trends Monitoring: You keep track of emerging technology trends and proactively come up with ideas on how to leverage these emerging technologies to improve Commercial Finance's IT landscape. Find out more here about how you can unleash your full potential at DLL Day to day: Solution Architecture and Design:Work with the product owner and scrum team to deliver features that have clear solution architecture design and business value; as well as technical solution designs. Thought Leadership:Serve as a thought leader on solution architecture, staying aware of the latest technology and best market practices, and supporting and coaching fellow architects. Agile Delivery:Work comfortably in an Agile delivery model, ensuring fast delivery of the investment portfolio while achieving strategic objectives, this role aligns closely with developers on a scrum team. Quality Assurance:Be accountable for the quality of solutions by providing professional guidance and performing quality assurance activities. Communication:Communicate effectively with management, conveying complex processes and IT subjects in senior management terminology. Coaching:Coach fellow architects and developers, stimulating their professional development and driving the adoption of architecture within the team. Continuous Learning:Maintain an outside-in view focused on the customer, ensuring Commercial Finance's solution architecture anticipates market developments and customer needs Stay current with industry trends, finance technologies, and architecture best practices. All members enjoy Two working days per year volunteering for a local charity. Health and Wellness program including healthy food, free health checks, fun health & vitality activities. Flexible hours with possibility to work from home Click this link for an overview of all the benefits in your region. "We lead the way in meeting the need for flexibility and transparency which our customers increasingly expect" Bachelor's or Masters degree in Computer Science, Information Technology, or equivalent experience. 3+ years of experience as a solution architect. Excellent communication in speech and writing in English. Broad understanding of strategy and architecture modelling standards. Thorough understanding of financial industry including business models and processes. Familiarity with Inventory Finance is a pre. Experience in working in Agile/scrum environments. Experience with microservices architecture, SOAP and RESTful (API) services. Experience with application development on cloud platforms like Azure. Experience with Business Process Management applications like PEGA. Knowledge of secure coding practices and protocols such as the Open Web Application Security Project (OWASP). Knowledge of SQL and NoSQL database management. Leadership and Interpersonal Skills: Ability to provide technical leadership across business and technical project dimensions, solving complex business requirements. Ability to work with the team to size, manage scope, and mitigate risk. Excellent team player with proven ability to influence. Highly adaptable to a changing environment. Outstanding organizational, communication, interpersonal, and relationship-building skills conducive to team development. Ability to give and receive open, honest feedback and foster an open and inclusive environment. Excellent written and verbal communication skills. Ability to effectively work with disparate teams throughout a diverse business community. Excellent analytical and problem-solving skills . DLL's wellbeing ambition is to educate, equip and empower members to build connections, manage their mental, emotional, physical and financial wellness and maintain balance between work and the other priorities that make up their lives. Our four wellbeing categories are as follows: Connection - Build meaningful connections with other DLL members Health - Manage mental, emotional and physical health Finance - Provide learning opportunities to help members achieve personal financial health Lifestyle - Maintain balance between work and life priorities These are the things that matter to our members and the wellbeing of our members matters to DLL Good to know: Deadline for application: March 31st (Due to high volume of applications this requisition may close prior to posted close date) The selection process may involve an assessment Applications via email will not be reviewed. Please apply online via our career website DLL appreciates the time you spend applying to our openings. We advise only those who qualify for an interview will be contacted. Hiring subject to successful completion of a background check. DLL is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If contacted for an employment opportunity, please advise Human Resources if you require accommodation in accordance with our values and all applicable legislation. About Us DLL, a great place to build your career DLL is a global asset finance company that partners with manufacturers, dealers, distributors, and end users to facilitate access to equipment and technology. Headquartered in Eindhoven, the Netherlands, we operate in over 25 countries, offering financial solutions across various industries. We are also a 100% subsidiary of our parent company Rabobank, one of the world's largest financial companies. Join our community of over 6.000 members from 75 nationalities! At DLL, our unique culture - shaped by our values (We put our customers first -Together we achieve more-You can count on me - I challenge myself and others to grow) and behaviors that define us - is at the heart of everything we do. We offer exciting job opportunities where you feel welcomed, respected and empowered to be your authentic self and share your best ideas. At DLL, we believe in the strength of our diverse perspectives and experiences, which make our global community thrive. You'll receive competitive pay, generous benefits, health and wellbeing support, and manage your work-life balance through our hybrid working flexibility. Our global operations offer you a variety of development opportunities and we encourage you to take on new challenges across our departments, businesses and regions. Our company strategy emphasizes our commitment to sustainable business and making social impact is part of that as well. Together, we'll "Partner for a better world" to make a positive impact. Joining DLL, means joining a company that consistently scores higher than the industry average in Employee Engagement surveys. This is also being acknowledged through many Great Place to Work certificates. People who work at DLL, like DLL. Join us in Partnering for a better world! Job Info Job Identification 796 Posting Date 03/03/2026, 02:37 PM Apply Before 03/31/2026, 12:00 AM
Apr 08, 2026
Full time
Netherlands Watford, Hertfordshire, United Kingdom (On-site) Job Description Solution Architect As a Solution Architect within the global Asset Management and Pay per Use team, you will be responsible for designing and guiding the implementation of end-to-end IT solutions across this domain. You will bridge the gap between business needs and technical execution, ensuring solutions are both functionally sound and technically robust. As a Solution Architect, you guide development teams in realizing innovative solutions that enhance our Commercial Finance operations by providing architectural guidance IT support for above domains is driven by utilising standard out-of-the-box applications and minimising custom application development. Your application landscape of approximately 6 applications ranges from basic SaaS to highly-integrated, globally-used SaaS solutions. Responsibilities: Solution Design: You collect business requirements and translate these into process, application, information, and technology architecture that you document into solution architectures and design. You ensure that the right stakeholders are involved and that the architecture is within the guidance of the Enterprise Architecture Framework. Team Functional Leadership: You motivate, inspire, and facilitate development teams, ensuring that solutions are built in accordance with the solution architectures and designs. Architecture Roadmap: You work closely together with other Solution Architects and the Lead Architect to co-create architecture roadmaps and a target state architecture in line with the business strategy. You monitor the execution of the architecture roadmaps by maintaining and coordinating the architecture backlog. Enterprise Collaboration: You actively contribute improvements to Enterprise Architecture by closely cooperating with the Enterprise Architecture Community. Model Maintenance: You ensure that the baseline architecture in the enterprise repository meet the DLL ArchiMate modelling standards and is always up-to-date. Trends Monitoring: You keep track of emerging technology trends and proactively come up with ideas on how to leverage these emerging technologies to improve Commercial Finance's IT landscape. Find out more here about how you can unleash your full potential at DLL Day to day: Solution Architecture and Design:Work with the product owner and scrum team to deliver features that have clear solution architecture design and business value; as well as technical solution designs. Thought Leadership:Serve as a thought leader on solution architecture, staying aware of the latest technology and best market practices, and supporting and coaching fellow architects. Agile Delivery:Work comfortably in an Agile delivery model, ensuring fast delivery of the investment portfolio while achieving strategic objectives, this role aligns closely with developers on a scrum team. Quality Assurance:Be accountable for the quality of solutions by providing professional guidance and performing quality assurance activities. Communication:Communicate effectively with management, conveying complex processes and IT subjects in senior management terminology. Coaching:Coach fellow architects and developers, stimulating their professional development and driving the adoption of architecture within the team. Continuous Learning:Maintain an outside-in view focused on the customer, ensuring Commercial Finance's solution architecture anticipates market developments and customer needs Stay current with industry trends, finance technologies, and architecture best practices. All members enjoy Two working days per year volunteering for a local charity. Health and Wellness program including healthy food, free health checks, fun health & vitality activities. Flexible hours with possibility to work from home Click this link for an overview of all the benefits in your region. "We lead the way in meeting the need for flexibility and transparency which our customers increasingly expect" Bachelor's or Masters degree in Computer Science, Information Technology, or equivalent experience. 3+ years of experience as a solution architect. Excellent communication in speech and writing in English. Broad understanding of strategy and architecture modelling standards. Thorough understanding of financial industry including business models and processes. Familiarity with Inventory Finance is a pre. Experience in working in Agile/scrum environments. Experience with microservices architecture, SOAP and RESTful (API) services. Experience with application development on cloud platforms like Azure. Experience with Business Process Management applications like PEGA. Knowledge of secure coding practices and protocols such as the Open Web Application Security Project (OWASP). Knowledge of SQL and NoSQL database management. Leadership and Interpersonal Skills: Ability to provide technical leadership across business and technical project dimensions, solving complex business requirements. Ability to work with the team to size, manage scope, and mitigate risk. Excellent team player with proven ability to influence. Highly adaptable to a changing environment. Outstanding organizational, communication, interpersonal, and relationship-building skills conducive to team development. Ability to give and receive open, honest feedback and foster an open and inclusive environment. Excellent written and verbal communication skills. Ability to effectively work with disparate teams throughout a diverse business community. Excellent analytical and problem-solving skills . DLL's wellbeing ambition is to educate, equip and empower members to build connections, manage their mental, emotional, physical and financial wellness and maintain balance between work and the other priorities that make up their lives. Our four wellbeing categories are as follows: Connection - Build meaningful connections with other DLL members Health - Manage mental, emotional and physical health Finance - Provide learning opportunities to help members achieve personal financial health Lifestyle - Maintain balance between work and life priorities These are the things that matter to our members and the wellbeing of our members matters to DLL Good to know: Deadline for application: March 31st (Due to high volume of applications this requisition may close prior to posted close date) The selection process may involve an assessment Applications via email will not be reviewed. Please apply online via our career website DLL appreciates the time you spend applying to our openings. We advise only those who qualify for an interview will be contacted. Hiring subject to successful completion of a background check. DLL is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If contacted for an employment opportunity, please advise Human Resources if you require accommodation in accordance with our values and all applicable legislation. About Us DLL, a great place to build your career DLL is a global asset finance company that partners with manufacturers, dealers, distributors, and end users to facilitate access to equipment and technology. Headquartered in Eindhoven, the Netherlands, we operate in over 25 countries, offering financial solutions across various industries. We are also a 100% subsidiary of our parent company Rabobank, one of the world's largest financial companies. Join our community of over 6.000 members from 75 nationalities! At DLL, our unique culture - shaped by our values (We put our customers first -Together we achieve more-You can count on me - I challenge myself and others to grow) and behaviors that define us - is at the heart of everything we do. We offer exciting job opportunities where you feel welcomed, respected and empowered to be your authentic self and share your best ideas. At DLL, we believe in the strength of our diverse perspectives and experiences, which make our global community thrive. You'll receive competitive pay, generous benefits, health and wellbeing support, and manage your work-life balance through our hybrid working flexibility. Our global operations offer you a variety of development opportunities and we encourage you to take on new challenges across our departments, businesses and regions. Our company strategy emphasizes our commitment to sustainable business and making social impact is part of that as well. Together, we'll "Partner for a better world" to make a positive impact. Joining DLL, means joining a company that consistently scores higher than the industry average in Employee Engagement surveys. This is also being acknowledged through many Great Place to Work certificates. People who work at DLL, like DLL. Join us in Partnering for a better world! Job Info Job Identification 796 Posting Date 03/03/2026, 02:37 PM Apply Before 03/31/2026, 12:00 AM
Associate Director, Commercial Ops and Analytics page is loaded Associate Director, Commercial Ops and Analyticslocations: London - UK - Officetime type: Full timeposted on: Posted Todayjob requisition id: JR\_000630Madrigal is a biopharmaceutical company focused on delivering novel therapeutics for metabolic dysfunction-associated steatohepatitis (MASH), a serious liver disease that can progress to cirrhosis, liver failure, need for liver transplantation and premature mortality. Every member of our Madrigal team is connected by our shared purpose: leading the fight against MASH.Our success is driven by our people. We are building a dynamic, inclusive, and high-performing culture that values scientific excellence, operational rigor, and collaboration. To support our continued growth, we are strengthening our workforce strategy to ensure we have the right talent, at the right time, in the right way.The Commercial Ops & Analytics Manager will play a critical role in establishing and driving commercial excellence across the UK organization. This position is responsible for optimizing sales force strategy, performance, and execution through data-driven insights, advanced analytics, incentive compensation design, and field effectiveness initiatives.The role partners closely with UK Head of Commercial and their sales leadership, Marketing, Medical, Finance, and Global & regional commercial teams to ensure the UK field organization is aligned, productive, and prepared to achieve launch and growth objectives. Key Responsibilities Sales Force Strategy & Optimization Advise and support sales force sizing, structure, and territory alignment in line with business objectives and market dynamics Develop and maintain call planning, targeting, and segmentation strategies in collaboration with UK Head of Commercial and sales leadership Continuously assess field deployment effectiveness and recommend improvements Performance Analytics & Reporting Design and deliver dashboards, KPIs, and performance reports for UK leadership Analyze sales results, field activity, and promotional effectiveness to generate actionable insights Support forecasting, trend analysis, and scenario planning and market research analysis (in collaboration with marketing) Incentive Compensation Lead the design, implementation, and administration of incentive compensation plans for review and approval by UK leadership Ensure alignment of incentives with strategic priorities and compliance requirements Partner with Finance and HR on goal setting, payout calculations, and plan communication Field Effectiveness & Execution Drive initiatives to improve sales force productivity, capability, and execution quality Support CRM optimization adoption and use for clear business benefit (e.g., Veeva CRM) and optimal customer experience Collaborate with sales management to identify performance gaps and learning opportunities Cross-Functional Collaboration Act as a trusted thought partner to UK Leadership and Commercial, Medical and Access stakeholders Align local SFE initiatives with any Regional or Global Commercial Excellence standards Support all launch readiness and post-launch optimization activities cross functionally as needed Qualifications & Experience Required Bachelor's /Master degree in Business, Life Sciences, Analytics, or a related field such as Finance 8+ years of experience in Sales Force Effectiveness, Commercial Excellence, or Analytics within the pharmaceutical or biotech industry Strong expertise in incentive compensation, field analytics, and CRM systems Proven ability to translate data into strategic recommendations Experience working cross-functionally in a matrix organization Fluent in English Launch experience in specialty or rare disease markets Experience working with global or regional commercial teams Strong knowledge of the UK pharmaceutical market and compliance environment Key Competencies Strategic and analytical mindset High attention to detail and operational excellence Strong stakeholder management and communication skills Ability to influence without authority Hands-on, proactive, and solution-oriented approachWe are committed to fostering an inclusive and diverse workplace and do not discriminate on the basis of any legally protected characteristics. Madrigal processes your personal data in connection with its recruitment and talent sourcing activities in accordance with applicable data protection laws. Further information about how your personal data is processed, together with details of your rights and how to exercise them, is available in our Job Applicant Privacy Notice, which is made available to you if you apply through Workday.Please note that this job description is not exhaustive and may evolve over time. Only shortlisted candidates will be contacted. Applicants must be authorized to work in the country of employment at the time of application. Employment terms, where applicable, will be governed by relevant collective bargaining agreements.Unsolicited resumes from agencies should not be forwarded to Madrigal. Madrigal will not be responsible for any fees arising from the use of resumes through this source. Madrigal will only pay a fee to agencies if a formal agreement between Madrigal and the agency has been established. Join our growing team focused on transforming the treatment of people with liver diseases.Madrigal is an Equal Opportunity Employer. All employment is decided on the basis of qualifications, merit, and business need. Applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex gender identity, sexual orientation, national origin, age, disability, protected veteran or disabled status, or other characteristic protected by applicable federal, state, or local law.
Apr 08, 2026
Full time
Associate Director, Commercial Ops and Analytics page is loaded Associate Director, Commercial Ops and Analyticslocations: London - UK - Officetime type: Full timeposted on: Posted Todayjob requisition id: JR\_000630Madrigal is a biopharmaceutical company focused on delivering novel therapeutics for metabolic dysfunction-associated steatohepatitis (MASH), a serious liver disease that can progress to cirrhosis, liver failure, need for liver transplantation and premature mortality. Every member of our Madrigal team is connected by our shared purpose: leading the fight against MASH.Our success is driven by our people. We are building a dynamic, inclusive, and high-performing culture that values scientific excellence, operational rigor, and collaboration. To support our continued growth, we are strengthening our workforce strategy to ensure we have the right talent, at the right time, in the right way.The Commercial Ops & Analytics Manager will play a critical role in establishing and driving commercial excellence across the UK organization. This position is responsible for optimizing sales force strategy, performance, and execution through data-driven insights, advanced analytics, incentive compensation design, and field effectiveness initiatives.The role partners closely with UK Head of Commercial and their sales leadership, Marketing, Medical, Finance, and Global & regional commercial teams to ensure the UK field organization is aligned, productive, and prepared to achieve launch and growth objectives. Key Responsibilities Sales Force Strategy & Optimization Advise and support sales force sizing, structure, and territory alignment in line with business objectives and market dynamics Develop and maintain call planning, targeting, and segmentation strategies in collaboration with UK Head of Commercial and sales leadership Continuously assess field deployment effectiveness and recommend improvements Performance Analytics & Reporting Design and deliver dashboards, KPIs, and performance reports for UK leadership Analyze sales results, field activity, and promotional effectiveness to generate actionable insights Support forecasting, trend analysis, and scenario planning and market research analysis (in collaboration with marketing) Incentive Compensation Lead the design, implementation, and administration of incentive compensation plans for review and approval by UK leadership Ensure alignment of incentives with strategic priorities and compliance requirements Partner with Finance and HR on goal setting, payout calculations, and plan communication Field Effectiveness & Execution Drive initiatives to improve sales force productivity, capability, and execution quality Support CRM optimization adoption and use for clear business benefit (e.g., Veeva CRM) and optimal customer experience Collaborate with sales management to identify performance gaps and learning opportunities Cross-Functional Collaboration Act as a trusted thought partner to UK Leadership and Commercial, Medical and Access stakeholders Align local SFE initiatives with any Regional or Global Commercial Excellence standards Support all launch readiness and post-launch optimization activities cross functionally as needed Qualifications & Experience Required Bachelor's /Master degree in Business, Life Sciences, Analytics, or a related field such as Finance 8+ years of experience in Sales Force Effectiveness, Commercial Excellence, or Analytics within the pharmaceutical or biotech industry Strong expertise in incentive compensation, field analytics, and CRM systems Proven ability to translate data into strategic recommendations Experience working cross-functionally in a matrix organization Fluent in English Launch experience in specialty or rare disease markets Experience working with global or regional commercial teams Strong knowledge of the UK pharmaceutical market and compliance environment Key Competencies Strategic and analytical mindset High attention to detail and operational excellence Strong stakeholder management and communication skills Ability to influence without authority Hands-on, proactive, and solution-oriented approachWe are committed to fostering an inclusive and diverse workplace and do not discriminate on the basis of any legally protected characteristics. Madrigal processes your personal data in connection with its recruitment and talent sourcing activities in accordance with applicable data protection laws. Further information about how your personal data is processed, together with details of your rights and how to exercise them, is available in our Job Applicant Privacy Notice, which is made available to you if you apply through Workday.Please note that this job description is not exhaustive and may evolve over time. Only shortlisted candidates will be contacted. Applicants must be authorized to work in the country of employment at the time of application. Employment terms, where applicable, will be governed by relevant collective bargaining agreements.Unsolicited resumes from agencies should not be forwarded to Madrigal. Madrigal will not be responsible for any fees arising from the use of resumes through this source. Madrigal will only pay a fee to agencies if a formal agreement between Madrigal and the agency has been established. Join our growing team focused on transforming the treatment of people with liver diseases.Madrigal is an Equal Opportunity Employer. All employment is decided on the basis of qualifications, merit, and business need. Applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex gender identity, sexual orientation, national origin, age, disability, protected veteran or disabled status, or other characteristic protected by applicable federal, state, or local law.
Wood Mackenzie is the global leader in analytics, insights and proprietary data across the entire energy and natural resources landscape.For over 50 years our work has guided the decisions of the world's most influential energy producers, utilities companies, financial institutions and governments.Now, with the world's energy system more complex and interconnected than ever before, sector-specific views are no longer enough. That's why we've redefined what's possible with Intelligence Connected.By fusing our unparalleled proprietary data with the sharpest analytical minds, all supercharged by Synoptic AI, we deliver a clear, interconnected view of the entire value chain. Our trusted team of 2,700 experts across 30 countries breaks siloes and connects industries, markets and regions across the globe.This empowers our customers to identify risk sooner, spot opportunities faster and recalibrate strategy with confidence - whether planning days, weeks, months or decades ahead.Wood Mackenzie Intelligence Connected Wood Mackenzie Values Company Wood Mackenzie is the global research, analytics, and consultancy business powering the natural resources industry. For 50 years, we have delivered high quality data, analytics, and insight that customers rely on to make confident decisions.Across oil, gas & LNG, power & renewables, chemicals, metals & mining, and other key sectors, our 1,900 employees in 30 locations support clients in nearly 80 countries. Together, we help accelerate the world's transition to a more sustainable future. Learn more at Role Purpose As Wood Mackenzie continues its transformation into a modern, product led SaaS organization, Customer Success is becoming a critical engine for customer value, retention, and long term growth. The Director of Customer Success will play a key leadership role in operationalizing Customer Success across regions, driving excellence in onboarding, adoption, engagement, and advocacy. You will embed Customer Success into the company culture, champion our products, and ensure customers achieve measurable outcomes. This role is ideal for a disciplined operator who excels at scaling teams, building processes, and partnering cross functionally to deliver commercial impact. Main Responsibilities Operational Excellence & CS Foundations Build and refine the foundational processes, systems, and operating model that enable a consistent, scalable, and high performing Customer Success organization. Drive disciplined operational execution by establishing clear plans, milestones, risk management approaches, and strong accountability across the team. Analyze existing processes to identify opportunities to streamline, automate, and simplify workflows to improve efficiency and scalability. Establish and enforce standardized best practices, playbooks, and success frameworks for enterprise customers. Implement technology, tooling, and workflows that improve visibility, efficiency, and decision making across the customer lifecycle. Support the build out of the new Customer Success Platform, including process design, enablement, and playbook development.Customer Lifecycle, Adoption & Value Realization Ensure a consistent, high quality post sale experience that drives adoption, engagement, satisfaction, and measurable customer outcomes. Own the post sale phase of the customer journey, for both new customer onboarding and existing customer success programss, ensuring strong adoption, retention, and health across regional and enterprise accounts. Drive core Customer Success outcomes, including improved GRR/NRR, higher product adoption, increased customer satisfaction and NPS, and expanded advocacy. Use GRR/NRR insights to identify risks, highlight growth opportunities, and drive targeted actions that strengthen commercial performance.Analytics, Reporting & Continuous Improvement Develop and utilize metrics and KPIs to measure regional and global CS performance, identifying trends related to usage, satisfaction, and operational efficiency. Produce clear reporting on customer health, risks, escalations, and trends to inform leadership and guide strategic actions. Continuously refine the customer journey, reinforcing consistent, repeatable touchpoints across customer segments.Cross Functional Leadership & Alignment Partner closely with Sales to coordinate retention and expansion strategies and ensure a seamless handoff and ongoing collaboration. Work closely with Product to provide actionable Voice of Customer insights and influence product roadmap priorities. Collaborate with Research teams to ensure customers fully leverage Woodmac's content, analysis, and domain expertise. Provide executive level visibility into customer trends, risks, and opportunities. Contribute to cross functional operational reviews and support progress reporting to the SVP, Customer Organization.Team Leadership & Talent Development Manage and develop a high performing team of Customer Success Senior Managers and specialists focused on adoption, engagement, and value realization. Mentor and coach CSMs to mature into strong trusted advisors and operational leaders. Support development of compensation plans, operating models, and career paths aligned with team responsibilities and business goals. Foster an inclusive, engaged, and high accountability team culture with strong performance management discipline. About You You have: 5+ years leading Customer Success teams within a B2B SaaS or Technology organization. 10+ years of being in Customer Success including related disciplines for a broad range of experience in post-sale work. Strong leadership experience, including managing managers and leading through multiple layers. A strategic, analytical mindset with the ability to operationalize solutions at-scale. Deep customer empathy paired with strong commercial instincts (renewals, expansion, long term value). Patience to help us tune our operations based on where we are today, and a vision for future operational excellence. Excellent communication and stakeholder management skills across all levels, including C suite. Experience scaling CS operations and driving cross functional initiatives. (Nice to have) Experience in oil & gas, energy, or natural resources.Role Expectations Hybrid working model-minimum two days in office weekly (subject to change). Flexibility to work across global time zones. Ability to set and achieve team performance targets, including retention and expansion goals. Ability to foster strong employee engagement and talent development. Act as a role model of Wood Mackenzie values, integrity, and leadership behavior.Wood Mackenzie Values Inclusive - we succeed together Trusting - we choose to trust each other Customer Committed - we put customers at the heart of every decision Future Focused - we accelerate change Curious - we turn knowledge into action Equal Opportunities We are an equal opportunities employer. This means we are committed to recruiting the best people regardless of their race, colour, religion, age, sex, national origin, disability or protected veteran status. You can find out more about your rights under the law at If you are applying for a role and have a physical or mental disability, we will support you with your application or through the hiring process. Inclusive - we succeed together Trusting - we choose to trust each other Customer committed - we put customers at the heart of our decisions Future Focused - we accelerate change Curious - we turn knowledge into action
Apr 08, 2026
Full time
Wood Mackenzie is the global leader in analytics, insights and proprietary data across the entire energy and natural resources landscape.For over 50 years our work has guided the decisions of the world's most influential energy producers, utilities companies, financial institutions and governments.Now, with the world's energy system more complex and interconnected than ever before, sector-specific views are no longer enough. That's why we've redefined what's possible with Intelligence Connected.By fusing our unparalleled proprietary data with the sharpest analytical minds, all supercharged by Synoptic AI, we deliver a clear, interconnected view of the entire value chain. Our trusted team of 2,700 experts across 30 countries breaks siloes and connects industries, markets and regions across the globe.This empowers our customers to identify risk sooner, spot opportunities faster and recalibrate strategy with confidence - whether planning days, weeks, months or decades ahead.Wood Mackenzie Intelligence Connected Wood Mackenzie Values Company Wood Mackenzie is the global research, analytics, and consultancy business powering the natural resources industry. For 50 years, we have delivered high quality data, analytics, and insight that customers rely on to make confident decisions.Across oil, gas & LNG, power & renewables, chemicals, metals & mining, and other key sectors, our 1,900 employees in 30 locations support clients in nearly 80 countries. Together, we help accelerate the world's transition to a more sustainable future. Learn more at Role Purpose As Wood Mackenzie continues its transformation into a modern, product led SaaS organization, Customer Success is becoming a critical engine for customer value, retention, and long term growth. The Director of Customer Success will play a key leadership role in operationalizing Customer Success across regions, driving excellence in onboarding, adoption, engagement, and advocacy. You will embed Customer Success into the company culture, champion our products, and ensure customers achieve measurable outcomes. This role is ideal for a disciplined operator who excels at scaling teams, building processes, and partnering cross functionally to deliver commercial impact. Main Responsibilities Operational Excellence & CS Foundations Build and refine the foundational processes, systems, and operating model that enable a consistent, scalable, and high performing Customer Success organization. Drive disciplined operational execution by establishing clear plans, milestones, risk management approaches, and strong accountability across the team. Analyze existing processes to identify opportunities to streamline, automate, and simplify workflows to improve efficiency and scalability. Establish and enforce standardized best practices, playbooks, and success frameworks for enterprise customers. Implement technology, tooling, and workflows that improve visibility, efficiency, and decision making across the customer lifecycle. Support the build out of the new Customer Success Platform, including process design, enablement, and playbook development.Customer Lifecycle, Adoption & Value Realization Ensure a consistent, high quality post sale experience that drives adoption, engagement, satisfaction, and measurable customer outcomes. Own the post sale phase of the customer journey, for both new customer onboarding and existing customer success programss, ensuring strong adoption, retention, and health across regional and enterprise accounts. Drive core Customer Success outcomes, including improved GRR/NRR, higher product adoption, increased customer satisfaction and NPS, and expanded advocacy. Use GRR/NRR insights to identify risks, highlight growth opportunities, and drive targeted actions that strengthen commercial performance.Analytics, Reporting & Continuous Improvement Develop and utilize metrics and KPIs to measure regional and global CS performance, identifying trends related to usage, satisfaction, and operational efficiency. Produce clear reporting on customer health, risks, escalations, and trends to inform leadership and guide strategic actions. Continuously refine the customer journey, reinforcing consistent, repeatable touchpoints across customer segments.Cross Functional Leadership & Alignment Partner closely with Sales to coordinate retention and expansion strategies and ensure a seamless handoff and ongoing collaboration. Work closely with Product to provide actionable Voice of Customer insights and influence product roadmap priorities. Collaborate with Research teams to ensure customers fully leverage Woodmac's content, analysis, and domain expertise. Provide executive level visibility into customer trends, risks, and opportunities. Contribute to cross functional operational reviews and support progress reporting to the SVP, Customer Organization.Team Leadership & Talent Development Manage and develop a high performing team of Customer Success Senior Managers and specialists focused on adoption, engagement, and value realization. Mentor and coach CSMs to mature into strong trusted advisors and operational leaders. Support development of compensation plans, operating models, and career paths aligned with team responsibilities and business goals. Foster an inclusive, engaged, and high accountability team culture with strong performance management discipline. About You You have: 5+ years leading Customer Success teams within a B2B SaaS or Technology organization. 10+ years of being in Customer Success including related disciplines for a broad range of experience in post-sale work. Strong leadership experience, including managing managers and leading through multiple layers. A strategic, analytical mindset with the ability to operationalize solutions at-scale. Deep customer empathy paired with strong commercial instincts (renewals, expansion, long term value). Patience to help us tune our operations based on where we are today, and a vision for future operational excellence. Excellent communication and stakeholder management skills across all levels, including C suite. Experience scaling CS operations and driving cross functional initiatives. (Nice to have) Experience in oil & gas, energy, or natural resources.Role Expectations Hybrid working model-minimum two days in office weekly (subject to change). Flexibility to work across global time zones. Ability to set and achieve team performance targets, including retention and expansion goals. Ability to foster strong employee engagement and talent development. Act as a role model of Wood Mackenzie values, integrity, and leadership behavior.Wood Mackenzie Values Inclusive - we succeed together Trusting - we choose to trust each other Customer Committed - we put customers at the heart of every decision Future Focused - we accelerate change Curious - we turn knowledge into action Equal Opportunities We are an equal opportunities employer. This means we are committed to recruiting the best people regardless of their race, colour, religion, age, sex, national origin, disability or protected veteran status. You can find out more about your rights under the law at If you are applying for a role and have a physical or mental disability, we will support you with your application or through the hiring process. Inclusive - we succeed together Trusting - we choose to trust each other Customer committed - we put customers at the heart of our decisions Future Focused - we accelerate change Curious - we turn knowledge into action
Ready to revolutionize healthcare, making it faster and more accessible than ever before? How we started: Founded in 2013 by Dwayne D'Souza, HeliosX was built on a simple but powerful idea: healthcare should be easier to access, faster to receive, and centred around the individual. From day one, we've grown without external funding; scaling profitably through technology, disciplined execution, and deep medical expertise. What started as a challenger idea has become one of the most significant healthcare platforms operating globally today. Where we are now: We've earned the trust of millions of people worldwide through category-leading products and well known brands, including MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A key driver of our success is vertical integration; we operate our own manufacturing and proprietary products, led by in house medical teams, researchers, and pharmacists at the top of their fields. In 2025, HeliosX treated more than 1.7 million patients globally and reached £781m in revenue, representing % year on year growth and cementing our position as the clear market leader in the UK. That growth translates into real world outcomes: our weight loss treatments helped patients lose 8.5 million kilograms of excess weight in 2025 alone, contributing to an estimated 1,300 fewer cardiac events. This is growth with measurable, life changing impact at scale. Today, we operate across four international markets, with successful launches in Germany and Canada and continued expansion in the US. We were also recently recognised in the Sunday Times Top 100 fastest growing tech companies, further validation of both our momentum and our ambition. Where we're going: 2026 is a step change year. Our ambition is to reach £1.6bn in revenue, expand from four to eight global markets and significantly broaden our condition and treatment portfolio. Over the coming years, you'll help shape HeliosX into a truly world leading healthcare partner; one that combines scale, speed, and clinical rigour to redefine how personalised care is delivered. Joining HeliosX now means building systems, teams, and products that will define the next decade of digital healthcare, and doing work that genuinely improves lives, at global scale. There's never been a more exciting time to join HeliosX. Come be a part of making our dream of easier and faster healthcare a reality! The Opportunity The Director of People Operations is the architect and operator of a globally scalable, technology enabled People infrastructure designed to support the next phase of HeliosX's rapid growth. Having scaled from 300 to 1,200 employees in a short timeframe, and operating across the UK, US, Canada and Germany - with further international expansion ahead - the business requires a People Operations function that is intentionally designed for scale, with automation and efficiency as first principles. This role exists to define and execute the strategic vision for People Operations, ensuring that systems, processes, compliance frameworks, and service delivery models are not only fit for today, but built for where the organisation will be in the long term, as we continue on our incredible growth journey. Part of the People Leadership team, the Director of People Operations will design and deliver a globally integrated People technology ecosystem, eliminate fragmentation across tools, embed AI and automation into core workflows, and enable data driven decision making across the department. At the same time, they will ensure robust compliance and governance across multiple markets, enable seamless international market entry as part of cross functional working groups, and lead a high performing team of ten People Operations and ER specialists that deliver operational excellence at scale. This is both a strategic design role and a hands on transformation mandate, including upwards management on key People initiatives to the senior leadership team and board. It is a full time, permanent position. The successful candidate will have a hybrid working arrangement, with one to two days per week expected on site at our London HQ. What you'll do People Operations Strategy and Operating Model Create and articulate a long term People Operations vision aligned to business growth and international expansion. Redesign the People Operations operating model to support a multi entity, multi jurisdiction organisation. Define clear service levels, ownership boundaries, governance frameworks and measurable success metrics for the function. Build scalable infrastructure capable of supporting a large, globally distributed employee base (1,200+ people). Establish clear SLAs and service standards to ensure consistent, high quality delivery. Technology, Transformation, and Reporting Own the full People technology ecosystem (HRIS, onboarding, performance, payroll, ER/case management, reporting) and system integrations. Lead system selection, implementation, integration and continuous optimisation. Embed automation and AI into core lifecycle workflows (onboarding, lifecycle changes, reporting, compliance tracking, case management). Create a single source of truth for People data with strong governance and integrity. Drive measurable improvements including reduced manual processing, lower error rates, increased employee self service adoption and reliable global reporting on performance, output, and efficiency. Establish, measure, and report on clear People KPIs across compliance, ER, service delivery, and operational efficiency. Support in the delivery of executive ready dashboards and leadership reporting, in collaboration with the People Insights Lead. Ensure strong data governance and integrity across all systems. Global Compliance, Risk, and ER Leadership Own operational compliance across the UK, US, Canada, Germany, and future markets. Ensure policies, processes and employment practices are legally robust, scalable and commercially pragmatic. Own and maintain right to work and pre employment check processes, as well as related statutory obligations across markets. Build proactive risk frameworks and compliance monitoring mechanisms. Strengthen case management frameworks and use ER data to identify systemic risk and improvement opportunities. International Expansion Lead the People Operations roadmap for new market entry. Oversee entity setup, EOR partnerships/performance, and localisation of policies, payroll, and benefits at the market level. Develop scalable frameworks and repeatable playbooks for efficient country launches in collaboration with our VP International. Ensure infrastructure and compliance readiness are built ahead of growth and ready for scale. Team Leadership and Operational Excellence Lead and develop a high performing People Operations team, setting standards and clarifying structure, roles, and accountability. Build capability in systems thinking, automation and operational rigour. Identify inefficiencies and redesign processes to eliminate friction. Foster a culture of ownership, continuous improvement, and high delivery standards, ensuring initiatives are fully embedded and delivering measurable impact. What you'll bring to HeliosX Experience Extensive leadership experience in People Operations/HR Service Delivery roles. Demonstrated experience scaling People Operations in a high growth business (ideally rapidly growing start/scale ups and/or technology businesses). Clear evidence operating at scale; multiple markets, large employee populations (500+). Proven ownership of HRIS and People systems strategy, implementation, and integration, as well as a track record of leading significant systems transformation programmes. Proven and credible in upward and downward management; leading high performing teams and interfacing into SLT as a trusted partner. Deep understanding of UK employment law; strong working knowledge of US and other international frameworks highly desirable. Experience supporting international expansion and multi entity operations from a People/compliance perspective. Experience leading broader People functions such as ER, Payroll, etc. Strong data literacy and reporting capability. Capabilities Strategic systems thinker; you know how systems, policy, process, and data interconnect Transformational leadership; you balance future state thinking with fast operational execution in the here and now Commercial mindset; you understand risk but handle in proportionally with business minded decisions Operational excellence; you set the standard and drive measurable impact at scale People leadership; you build, lead, and develop high performing teams Life at HeliosX At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitions! Aside from working with our all star team, here are the other benefits of coming on board: Generous equity allocations with significant upside potential 25 Days Holiday (+ all the usual Bank Holidays) Private health insurance, along with extra dental and eye care cover . click apply for full job details
Apr 08, 2026
Full time
Ready to revolutionize healthcare, making it faster and more accessible than ever before? How we started: Founded in 2013 by Dwayne D'Souza, HeliosX was built on a simple but powerful idea: healthcare should be easier to access, faster to receive, and centred around the individual. From day one, we've grown without external funding; scaling profitably through technology, disciplined execution, and deep medical expertise. What started as a challenger idea has become one of the most significant healthcare platforms operating globally today. Where we are now: We've earned the trust of millions of people worldwide through category-leading products and well known brands, including MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A key driver of our success is vertical integration; we operate our own manufacturing and proprietary products, led by in house medical teams, researchers, and pharmacists at the top of their fields. In 2025, HeliosX treated more than 1.7 million patients globally and reached £781m in revenue, representing % year on year growth and cementing our position as the clear market leader in the UK. That growth translates into real world outcomes: our weight loss treatments helped patients lose 8.5 million kilograms of excess weight in 2025 alone, contributing to an estimated 1,300 fewer cardiac events. This is growth with measurable, life changing impact at scale. Today, we operate across four international markets, with successful launches in Germany and Canada and continued expansion in the US. We were also recently recognised in the Sunday Times Top 100 fastest growing tech companies, further validation of both our momentum and our ambition. Where we're going: 2026 is a step change year. Our ambition is to reach £1.6bn in revenue, expand from four to eight global markets and significantly broaden our condition and treatment portfolio. Over the coming years, you'll help shape HeliosX into a truly world leading healthcare partner; one that combines scale, speed, and clinical rigour to redefine how personalised care is delivered. Joining HeliosX now means building systems, teams, and products that will define the next decade of digital healthcare, and doing work that genuinely improves lives, at global scale. There's never been a more exciting time to join HeliosX. Come be a part of making our dream of easier and faster healthcare a reality! The Opportunity The Director of People Operations is the architect and operator of a globally scalable, technology enabled People infrastructure designed to support the next phase of HeliosX's rapid growth. Having scaled from 300 to 1,200 employees in a short timeframe, and operating across the UK, US, Canada and Germany - with further international expansion ahead - the business requires a People Operations function that is intentionally designed for scale, with automation and efficiency as first principles. This role exists to define and execute the strategic vision for People Operations, ensuring that systems, processes, compliance frameworks, and service delivery models are not only fit for today, but built for where the organisation will be in the long term, as we continue on our incredible growth journey. Part of the People Leadership team, the Director of People Operations will design and deliver a globally integrated People technology ecosystem, eliminate fragmentation across tools, embed AI and automation into core workflows, and enable data driven decision making across the department. At the same time, they will ensure robust compliance and governance across multiple markets, enable seamless international market entry as part of cross functional working groups, and lead a high performing team of ten People Operations and ER specialists that deliver operational excellence at scale. This is both a strategic design role and a hands on transformation mandate, including upwards management on key People initiatives to the senior leadership team and board. It is a full time, permanent position. The successful candidate will have a hybrid working arrangement, with one to two days per week expected on site at our London HQ. What you'll do People Operations Strategy and Operating Model Create and articulate a long term People Operations vision aligned to business growth and international expansion. Redesign the People Operations operating model to support a multi entity, multi jurisdiction organisation. Define clear service levels, ownership boundaries, governance frameworks and measurable success metrics for the function. Build scalable infrastructure capable of supporting a large, globally distributed employee base (1,200+ people). Establish clear SLAs and service standards to ensure consistent, high quality delivery. Technology, Transformation, and Reporting Own the full People technology ecosystem (HRIS, onboarding, performance, payroll, ER/case management, reporting) and system integrations. Lead system selection, implementation, integration and continuous optimisation. Embed automation and AI into core lifecycle workflows (onboarding, lifecycle changes, reporting, compliance tracking, case management). Create a single source of truth for People data with strong governance and integrity. Drive measurable improvements including reduced manual processing, lower error rates, increased employee self service adoption and reliable global reporting on performance, output, and efficiency. Establish, measure, and report on clear People KPIs across compliance, ER, service delivery, and operational efficiency. Support in the delivery of executive ready dashboards and leadership reporting, in collaboration with the People Insights Lead. Ensure strong data governance and integrity across all systems. Global Compliance, Risk, and ER Leadership Own operational compliance across the UK, US, Canada, Germany, and future markets. Ensure policies, processes and employment practices are legally robust, scalable and commercially pragmatic. Own and maintain right to work and pre employment check processes, as well as related statutory obligations across markets. Build proactive risk frameworks and compliance monitoring mechanisms. Strengthen case management frameworks and use ER data to identify systemic risk and improvement opportunities. International Expansion Lead the People Operations roadmap for new market entry. Oversee entity setup, EOR partnerships/performance, and localisation of policies, payroll, and benefits at the market level. Develop scalable frameworks and repeatable playbooks for efficient country launches in collaboration with our VP International. Ensure infrastructure and compliance readiness are built ahead of growth and ready for scale. Team Leadership and Operational Excellence Lead and develop a high performing People Operations team, setting standards and clarifying structure, roles, and accountability. Build capability in systems thinking, automation and operational rigour. Identify inefficiencies and redesign processes to eliminate friction. Foster a culture of ownership, continuous improvement, and high delivery standards, ensuring initiatives are fully embedded and delivering measurable impact. What you'll bring to HeliosX Experience Extensive leadership experience in People Operations/HR Service Delivery roles. Demonstrated experience scaling People Operations in a high growth business (ideally rapidly growing start/scale ups and/or technology businesses). Clear evidence operating at scale; multiple markets, large employee populations (500+). Proven ownership of HRIS and People systems strategy, implementation, and integration, as well as a track record of leading significant systems transformation programmes. Proven and credible in upward and downward management; leading high performing teams and interfacing into SLT as a trusted partner. Deep understanding of UK employment law; strong working knowledge of US and other international frameworks highly desirable. Experience supporting international expansion and multi entity operations from a People/compliance perspective. Experience leading broader People functions such as ER, Payroll, etc. Strong data literacy and reporting capability. Capabilities Strategic systems thinker; you know how systems, policy, process, and data interconnect Transformational leadership; you balance future state thinking with fast operational execution in the here and now Commercial mindset; you understand risk but handle in proportionally with business minded decisions Operational excellence; you set the standard and drive measurable impact at scale People leadership; you build, lead, and develop high performing teams Life at HeliosX At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitions! Aside from working with our all star team, here are the other benefits of coming on board: Generous equity allocations with significant upside potential 25 Days Holiday (+ all the usual Bank Holidays) Private health insurance, along with extra dental and eye care cover . click apply for full job details
Board Intelligence is a technology and advisory firm that supercharges boards with the science of board effectiveness. We build better businesses and benefit society. Through a suite of AI-powered software tools, evaluation frameworks, and advisory services that distil twenty years of boardroom experience, we improve the efficiency of board processes and the effectiveness of boards. We work withover 80,000 leaders and 3,000organisationsacross the world, with clients across the Fortune 500,FTSE 100, and OMX 30. In 2024 we received substantial backing from K1 Investment Management - the leading B2B Enterprise SaaS investors. We are at the beginning of significant growth, andwe'relooking for superb talent to join us on this journey. As we grow,we'refiercely protective of our culture and values. Many of us, including our founders, have families and other priorities, so we know the value of a supportive company. The team is diverse and friendly. We value fun: most daysyou'llfind a social event or learning opportunity to get involved with, including company socials, away days, and philanthropic activities. Our Mission We unleash the potential oforganisationsthrough the science of board effectiveness, building better businesses andbenefitingsociety. The Role Board Intelligence is entering its most ambitious phase of product development. With a proven platform, a growing base of enterprise clients,includingorganisationsfrom the Fortune 500 and FTSE 100,and the backing of K1 Investment Management, we have the conditions to build something genuinely distinctive in governance technology. What we need now is aVice President (VP)of Product who can bring the discipline, commercialrigour, and leadership depth to match that ambition. This is a role with a simple but demanding mandate: are we building the right things? Are we building them fast enough and well enough? And is theorganisationset up to make the most of what we build? You will own the answers to those questions;not just as a strategic observer, but as the person accountable for the commercial success of the product portfolio. You will work closely with the Chief Product Officer and as a senior partnertoEngineering, Revenue, Product Marketing, and Customer Success. You will spend meaningful time with clients, translating what you hear into clear product requirements and operational solutions. And you will be equally visible internally, building the understanding and belief in product value that allows the widerorganisationto sell, support, and champion what we build. The Context Product at Board Intelligence is maturing. We have strong foundations, a capable team, and a clear commercial direction,and as the business scales, the function is expanding to match. The Chief Product Officer is looking for aVP of Productwho can build structure without adding bureaucracy, raise the bar on discovery and delivery, and drive a product roadmap thatanticipateswhere the market and our clients are heading;not just where they are today. AI is also reshaping what product development looks like atspeed,this role will be expected to lead the team's thinking on how AI transforms both what we build and how we build it. If you thrive in environments where the work isconsequential,but the playbook is still being written, this will suit you. Main Responsibilities Own the commercial success of the portfolio. You are accountable for whether we are building the right things, whether we are building them at the right pace and quality, and whether the widerorganisationis set up to convert product investment into revenue, retention, and expansion. You will build and execute 12-month roadmaps thatanticipatemission and market needs - not just respond to them - and make the trade-offs behind those decisions clear and defensible. Drive go-to-market strategy and execution. Lead cross-functional product launch activities from the product side;ensuring Sales, Marketing, and Customer Success are equipped with the positioning, enablement, and confidence to drive adoption and revenue from every significant release. The work does not end when the feature ships; you are accountable for whether theorganisationcan make the most of it. Evangeliseproduct value internally. Build genuine understanding and belief in what we are building across the leadership population and the wider business. Work with senior leaders and the Leadership Forum to keep product vision visible, credible, andenergising, and present clearly and confidently to C-suite stakeholders when the moment calls for it. Turn client insight into product reality. Investsignificant timewithclients;in discovery conversations, R&D partnerships, and strategic account relationships,andtranslatingwhat you learn into sharp product requirements and operational solutions. Client insight is not something that gets filtered to you; it is something yougo and find, and something you know how to act on. Establish clear metrics and drive visible progress. Define the success metrics that matter;across adoption, engagement, retention, and revenue impact,and ensure every release delivers visible, measurable progress toward closing gaps and maturing capabilities. Create the rhythms and reporting that make product performance legible to the CPO, the ELT, and the board. Lead and develop the Product team. Take direct responsibility for the performance, development, and wellbeing of the product managers and teams in your remit. Set clear expectations, create the conditions for people to do their best work, and build a team culture defined by ownership, curiosity, and accountability. You will be the leader your team looks to for clarity on direction, support through ambiguity, and honest feedback that helps them grow. Professionalisethe function. Evolve our product operating model: sharpen decision rights,prioritisationgovernance, and outcome measurement. Develop the team'scraft;in discovery, experimentation, and delivery,and build the processes that allow a growing productorganisationto stay coherent and high-performing as it scales. Lead the AI transformation of the Product function. Execute the CPO's strategic direction on AI adoption;translating vision into the conditions, habits, and culture that make it real. Build the forums, rituals, and psychological safety that allow ideas to surface from within the team; support individuals to find their role identity in a fast-evolving landscape; and foster the kind of bottom-up, organic AI innovation that cannot be mandated from the top. Your job is to build confidence - helping every member of the Product team understand not just how the landscape is changing, but how to thrive within it, developing the fluency and adaptability to do their best work in a world that looks different every year. Required Skills and Experience Must-have Significant senior product leadership experience in B2B SaaS or technology-enabled services businesses. Proven experience building and executing 12-month roadmaps thatanticipatemarket and client needs, not just track them. A track recordof gathering and transforming customer insight into clearly articulated product requirements and operational solutions. Demonstrated involvement in go-to-market execution for product launches; you understand what it takes to equip a commercial organisation to drive adoption and revenue, and you take accountability for that outcome. Experience presenting product strategy and performance to C-suite executives, with the credibility and clarity to hold the room. Confidenceoperatingin a PE-backed or high-growth scale-up environment, where pace and accountability are non-negotiable. Advantageous Hands-on experience with AI-enabled or data-driven products, and a view on how AI is changing the product development discipline itself. Prior exposure to enterprise governance, procurement-heavy sales cycles, or complex stakeholder environments. We pride ourselves on our great working environment and package.Here'ssome ofwhat'son offer: Pension scheme Personal performance bonus 26 days holiday each calendar year Bupa health & dental cover Group life insurance EAP Cycle to work scheme
Apr 08, 2026
Full time
Board Intelligence is a technology and advisory firm that supercharges boards with the science of board effectiveness. We build better businesses and benefit society. Through a suite of AI-powered software tools, evaluation frameworks, and advisory services that distil twenty years of boardroom experience, we improve the efficiency of board processes and the effectiveness of boards. We work withover 80,000 leaders and 3,000organisationsacross the world, with clients across the Fortune 500,FTSE 100, and OMX 30. In 2024 we received substantial backing from K1 Investment Management - the leading B2B Enterprise SaaS investors. We are at the beginning of significant growth, andwe'relooking for superb talent to join us on this journey. As we grow,we'refiercely protective of our culture and values. Many of us, including our founders, have families and other priorities, so we know the value of a supportive company. The team is diverse and friendly. We value fun: most daysyou'llfind a social event or learning opportunity to get involved with, including company socials, away days, and philanthropic activities. Our Mission We unleash the potential oforganisationsthrough the science of board effectiveness, building better businesses andbenefitingsociety. The Role Board Intelligence is entering its most ambitious phase of product development. With a proven platform, a growing base of enterprise clients,includingorganisationsfrom the Fortune 500 and FTSE 100,and the backing of K1 Investment Management, we have the conditions to build something genuinely distinctive in governance technology. What we need now is aVice President (VP)of Product who can bring the discipline, commercialrigour, and leadership depth to match that ambition. This is a role with a simple but demanding mandate: are we building the right things? Are we building them fast enough and well enough? And is theorganisationset up to make the most of what we build? You will own the answers to those questions;not just as a strategic observer, but as the person accountable for the commercial success of the product portfolio. You will work closely with the Chief Product Officer and as a senior partnertoEngineering, Revenue, Product Marketing, and Customer Success. You will spend meaningful time with clients, translating what you hear into clear product requirements and operational solutions. And you will be equally visible internally, building the understanding and belief in product value that allows the widerorganisationto sell, support, and champion what we build. The Context Product at Board Intelligence is maturing. We have strong foundations, a capable team, and a clear commercial direction,and as the business scales, the function is expanding to match. The Chief Product Officer is looking for aVP of Productwho can build structure without adding bureaucracy, raise the bar on discovery and delivery, and drive a product roadmap thatanticipateswhere the market and our clients are heading;not just where they are today. AI is also reshaping what product development looks like atspeed,this role will be expected to lead the team's thinking on how AI transforms both what we build and how we build it. If you thrive in environments where the work isconsequential,but the playbook is still being written, this will suit you. Main Responsibilities Own the commercial success of the portfolio. You are accountable for whether we are building the right things, whether we are building them at the right pace and quality, and whether the widerorganisationis set up to convert product investment into revenue, retention, and expansion. You will build and execute 12-month roadmaps thatanticipatemission and market needs - not just respond to them - and make the trade-offs behind those decisions clear and defensible. Drive go-to-market strategy and execution. Lead cross-functional product launch activities from the product side;ensuring Sales, Marketing, and Customer Success are equipped with the positioning, enablement, and confidence to drive adoption and revenue from every significant release. The work does not end when the feature ships; you are accountable for whether theorganisationcan make the most of it. Evangeliseproduct value internally. Build genuine understanding and belief in what we are building across the leadership population and the wider business. Work with senior leaders and the Leadership Forum to keep product vision visible, credible, andenergising, and present clearly and confidently to C-suite stakeholders when the moment calls for it. Turn client insight into product reality. Investsignificant timewithclients;in discovery conversations, R&D partnerships, and strategic account relationships,andtranslatingwhat you learn into sharp product requirements and operational solutions. Client insight is not something that gets filtered to you; it is something yougo and find, and something you know how to act on. Establish clear metrics and drive visible progress. Define the success metrics that matter;across adoption, engagement, retention, and revenue impact,and ensure every release delivers visible, measurable progress toward closing gaps and maturing capabilities. Create the rhythms and reporting that make product performance legible to the CPO, the ELT, and the board. Lead and develop the Product team. Take direct responsibility for the performance, development, and wellbeing of the product managers and teams in your remit. Set clear expectations, create the conditions for people to do their best work, and build a team culture defined by ownership, curiosity, and accountability. You will be the leader your team looks to for clarity on direction, support through ambiguity, and honest feedback that helps them grow. Professionalisethe function. Evolve our product operating model: sharpen decision rights,prioritisationgovernance, and outcome measurement. Develop the team'scraft;in discovery, experimentation, and delivery,and build the processes that allow a growing productorganisationto stay coherent and high-performing as it scales. Lead the AI transformation of the Product function. Execute the CPO's strategic direction on AI adoption;translating vision into the conditions, habits, and culture that make it real. Build the forums, rituals, and psychological safety that allow ideas to surface from within the team; support individuals to find their role identity in a fast-evolving landscape; and foster the kind of bottom-up, organic AI innovation that cannot be mandated from the top. Your job is to build confidence - helping every member of the Product team understand not just how the landscape is changing, but how to thrive within it, developing the fluency and adaptability to do their best work in a world that looks different every year. Required Skills and Experience Must-have Significant senior product leadership experience in B2B SaaS or technology-enabled services businesses. Proven experience building and executing 12-month roadmaps thatanticipatemarket and client needs, not just track them. A track recordof gathering and transforming customer insight into clearly articulated product requirements and operational solutions. Demonstrated involvement in go-to-market execution for product launches; you understand what it takes to equip a commercial organisation to drive adoption and revenue, and you take accountability for that outcome. Experience presenting product strategy and performance to C-suite executives, with the credibility and clarity to hold the room. Confidenceoperatingin a PE-backed or high-growth scale-up environment, where pace and accountability are non-negotiable. Advantageous Hands-on experience with AI-enabled or data-driven products, and a view on how AI is changing the product development discipline itself. Prior exposure to enterprise governance, procurement-heavy sales cycles, or complex stakeholder environments. We pride ourselves on our great working environment and package.Here'ssome ofwhat'son offer: Pension scheme Personal performance bonus 26 days holiday each calendar year Bupa health & dental cover Group life insurance EAP Cycle to work scheme
We're seeking our next Chief Executive Officer Literacy Pirates is a literacy charity working to ensure that children who are falling behind in class due to socio-economic disadvantage, develop their reading and writing skills, and confidence and perseverance, so they can succeed at school and beyond. Today, Literacy Pirates is a values-driven, evidence-led organisation working with around 650 children annually through a distinctive volunteer-powered model that combines rigour and joy. Our Virtual Ship now enables us to reach children beyond London, and we are working to scale nationally to reach 3,000 children annually by 2030, while maintaining impact and reducing cost per child. We are a financially sustainable and growing organisation, with a clear long-term strategy and secure foundations. This is an exciting time to join us as we continue to expand our reach and deepen our impact for the children who need us most. The opportunity This is not a turnaround role, but nor is it a stewardship-only role. We are looking for a CEO to lead the next ambitious phase of Literacy Pirates' journey: building on strong foundations to deliver a disciplined, digitally enabled phase of national growth. The successful candidate will not be expected to reinvent the mission or abandon the existing strategy. They will be expected to sharpen execution, increase momentum, strengthen the growth engine, and lead the organisation through the next phase of scale. The CEO will work closely with a strong Senior Leadership Team and Board to scale the Virtual Ship, strengthen partnerships and income, protect what is distinctive about Literacy Pirates, and ensure the organisation is operationally and financially ready for sustained growth. Role purpose To lead Literacy Pirates through its next phase of growth by: scaling the Virtual Ship nationally in line with the 2030 strategy; maintaining impact while improving the organisation's economics and operating model; building the partnerships, income and organisational capacity needed for long-term success; and protecting and evolving the culture, values and quality that make Literacy Pirates distinctive. Salary: £80,000 - £85,000 Hours: Full-time, 35 hours per week Location: London/hybrid, with regular in-person presence Accountable to: Board of Trustees CEO role Key Responsibilities 1. Strategic leadership and scale Lead delivery of Literacy Pirates' 2030 strategy, translating long-term ambition into a clear, disciplined growth plan. Drive national scale through the digital, Virtual Ship model, ensuring growth is evidence-led, financially sustainable and operationally credible. Work with the SLT and Board to identify the major choices, risks and milestones required to move from the current phase to the next. Ensure the organisation remains focused on the right strategic priorities and digital development, and does not become distracted by too many competing demands. 2. Growth, partnerships and momentum Build and steward the partnerships that will drive the next phase of scale, including schools, MATs, funders, corporate & digital partners and other strategic allies. Strengthen the organisation's external profile and reputation as a rigorous, joyful and increasingly scalable digital literacy charity. Bring energy, pace and clarity to the organisation's growth agenda. Work with the team to build repeatable approaches to growth, not just one-off wins. 3. Income growth and financial sustainability Lead, with the Head of Development and wider team, an ambitious income strategy across trusts and foundations, corporates and major donors. Personally cultivate a small number of high-value strategic funders and partners. Ensure resources are aligned to strategy and that growth improves long-term sustainability. Work closely with the Director of Finance and Board to ensure robust budgeting, forecasting and decision-making. Bring discipline to the relationship between impact, scale and cost. 4. Leadership, culture and organisational development Ensure young people and the communities we serve continue to shape the organisation's thinking and priorities. Lead and develop the SLT, building clarity, accountability and confidence across the organisation. Support the organisation through change in a way that is both empathetic and ambitious, humane and performance oriented. Protect and evolve Literacy Pirates' values-led culture as the organisation grows and changes. Inspire staff, volunteers and stakeholders with a clear and compelling account of where the organisation is going and why. 5. Governance, safeguarding and risk Build a strong, high-trust relationship with the Chair and Board. Provide clear, timely reporting on strategy, impact, finance and risk. Ensure robust safeguarding, compliance and risk management across the organisation. Help the Board navigate the next stage of growth with confidence and clarity. Person Specification Essential experience Significant senior executive or CEO-level experience in a scaling organisation. Experience leading, or being a central part of, substantial organisational growth, ideally from around £1-2m to £5m+. Experience growing a digitally enabled service, programme, platform or organisation. Strong track record of leading teams through growth, change and increasing complexity. Experience in a purpose-led or social impact charity or organisation. Demonstrable experience of building partnerships and opening up growth opportunities. Credible experience of income growth, strategic fundraising or commercial-style partnership development. Strong financial literacy, including budgets, forecasting, sustainability and value for money. Experience using data, insight and evidence to drive performance and decision-making. Experience working effectively with a board or equivalent governance body. Essential capabilities Strong strategic growth instinct: able to turn ambition into practical priorities and momentum. Able to lead a scaling organisation with discipline, pace and judgement. Strong outward-facing presence: compelling with funders, partners, schools, corporates and other stakeholders. Able to inspire, align and challenge teams. Strong people leadership: able to build trust, clarify accountability and lead through change. Belief in Literacy Pirates' digital-first strategy and the judgement to evolve it rather than reset it. Deep mission alignment and the intellectual curiosity to understand, own and champion Literacy Pirates' model, even if not from the education sector. Values-led leadership with a strong commitment to inclusion, respect and diversity. Essential personal qualities Warm, credible and emotionally intelligent. Ambitious for children and for the organisation. Resilient, adaptable and calm under pressure. Curious, thoughtful and evidence-led. Able to bring people with them while maintaining momentum. Comfortable being an intentionally incomplete CEO who works through and with a strong SLT. Desirable Experience in education, literacy, children's services, tutoring or youth sector. Experience with volunteer-powered or volunteer-intensive models. Experience of regional or national partnership development. Experience working with communities affected by socio-economic disadvantage. Benefits of Working at Literacy Pirates Be part of a committed, inclusive organisation that supports its team to thrive. We value each member of our team's professional development and provide training to make sure you have the chance to develop your skills and grow your experience as part of our team. Click here for more information about our commitment to Equity, Diversity and Inclusion. Enjoy a generous annual leave allowance. 25 days annual leave (increasing with service), plus bank holidays and 3 additional days off between Christmas and New Year so you can properly rest and recharge. Work in a way that fits your life. We offer flexible, hybrid and remote working where possible, recognising the importance of balancing work with other commitments. Take time to give back. We offer paid volunteering time each year so you can support causes that matter to you. Feel supported at every stage of family life. We offer enhanced maternity and adoption pay, paid paternity leave, and paid time off to care for a sick child, alongside support when returning to work. Plan for your future with a workplace pension. We automatically enrol eligible staff into a pension scheme and contribute to help you save for the future. Gain 24 hour access to qualified counsellors for yourself and your immediate family. Through the Wellbeing Solutions Employee Assistance Programme Wellbeing Solutions Employee Assistance Programme Wellbeing Solutions Employee Assistance Programme Wellbeing Solutions Employee Assistance Programme Wellbeing Solutions Employee Assistance Programme, yourself and your immediate family can receive free . click apply for full job details
Apr 08, 2026
Full time
We're seeking our next Chief Executive Officer Literacy Pirates is a literacy charity working to ensure that children who are falling behind in class due to socio-economic disadvantage, develop their reading and writing skills, and confidence and perseverance, so they can succeed at school and beyond. Today, Literacy Pirates is a values-driven, evidence-led organisation working with around 650 children annually through a distinctive volunteer-powered model that combines rigour and joy. Our Virtual Ship now enables us to reach children beyond London, and we are working to scale nationally to reach 3,000 children annually by 2030, while maintaining impact and reducing cost per child. We are a financially sustainable and growing organisation, with a clear long-term strategy and secure foundations. This is an exciting time to join us as we continue to expand our reach and deepen our impact for the children who need us most. The opportunity This is not a turnaround role, but nor is it a stewardship-only role. We are looking for a CEO to lead the next ambitious phase of Literacy Pirates' journey: building on strong foundations to deliver a disciplined, digitally enabled phase of national growth. The successful candidate will not be expected to reinvent the mission or abandon the existing strategy. They will be expected to sharpen execution, increase momentum, strengthen the growth engine, and lead the organisation through the next phase of scale. The CEO will work closely with a strong Senior Leadership Team and Board to scale the Virtual Ship, strengthen partnerships and income, protect what is distinctive about Literacy Pirates, and ensure the organisation is operationally and financially ready for sustained growth. Role purpose To lead Literacy Pirates through its next phase of growth by: scaling the Virtual Ship nationally in line with the 2030 strategy; maintaining impact while improving the organisation's economics and operating model; building the partnerships, income and organisational capacity needed for long-term success; and protecting and evolving the culture, values and quality that make Literacy Pirates distinctive. Salary: £80,000 - £85,000 Hours: Full-time, 35 hours per week Location: London/hybrid, with regular in-person presence Accountable to: Board of Trustees CEO role Key Responsibilities 1. Strategic leadership and scale Lead delivery of Literacy Pirates' 2030 strategy, translating long-term ambition into a clear, disciplined growth plan. Drive national scale through the digital, Virtual Ship model, ensuring growth is evidence-led, financially sustainable and operationally credible. Work with the SLT and Board to identify the major choices, risks and milestones required to move from the current phase to the next. Ensure the organisation remains focused on the right strategic priorities and digital development, and does not become distracted by too many competing demands. 2. Growth, partnerships and momentum Build and steward the partnerships that will drive the next phase of scale, including schools, MATs, funders, corporate & digital partners and other strategic allies. Strengthen the organisation's external profile and reputation as a rigorous, joyful and increasingly scalable digital literacy charity. Bring energy, pace and clarity to the organisation's growth agenda. Work with the team to build repeatable approaches to growth, not just one-off wins. 3. Income growth and financial sustainability Lead, with the Head of Development and wider team, an ambitious income strategy across trusts and foundations, corporates and major donors. Personally cultivate a small number of high-value strategic funders and partners. Ensure resources are aligned to strategy and that growth improves long-term sustainability. Work closely with the Director of Finance and Board to ensure robust budgeting, forecasting and decision-making. Bring discipline to the relationship between impact, scale and cost. 4. Leadership, culture and organisational development Ensure young people and the communities we serve continue to shape the organisation's thinking and priorities. Lead and develop the SLT, building clarity, accountability and confidence across the organisation. Support the organisation through change in a way that is both empathetic and ambitious, humane and performance oriented. Protect and evolve Literacy Pirates' values-led culture as the organisation grows and changes. Inspire staff, volunteers and stakeholders with a clear and compelling account of where the organisation is going and why. 5. Governance, safeguarding and risk Build a strong, high-trust relationship with the Chair and Board. Provide clear, timely reporting on strategy, impact, finance and risk. Ensure robust safeguarding, compliance and risk management across the organisation. Help the Board navigate the next stage of growth with confidence and clarity. Person Specification Essential experience Significant senior executive or CEO-level experience in a scaling organisation. Experience leading, or being a central part of, substantial organisational growth, ideally from around £1-2m to £5m+. Experience growing a digitally enabled service, programme, platform or organisation. Strong track record of leading teams through growth, change and increasing complexity. Experience in a purpose-led or social impact charity or organisation. Demonstrable experience of building partnerships and opening up growth opportunities. Credible experience of income growth, strategic fundraising or commercial-style partnership development. Strong financial literacy, including budgets, forecasting, sustainability and value for money. Experience using data, insight and evidence to drive performance and decision-making. Experience working effectively with a board or equivalent governance body. Essential capabilities Strong strategic growth instinct: able to turn ambition into practical priorities and momentum. Able to lead a scaling organisation with discipline, pace and judgement. Strong outward-facing presence: compelling with funders, partners, schools, corporates and other stakeholders. Able to inspire, align and challenge teams. Strong people leadership: able to build trust, clarify accountability and lead through change. Belief in Literacy Pirates' digital-first strategy and the judgement to evolve it rather than reset it. Deep mission alignment and the intellectual curiosity to understand, own and champion Literacy Pirates' model, even if not from the education sector. Values-led leadership with a strong commitment to inclusion, respect and diversity. Essential personal qualities Warm, credible and emotionally intelligent. Ambitious for children and for the organisation. Resilient, adaptable and calm under pressure. Curious, thoughtful and evidence-led. Able to bring people with them while maintaining momentum. Comfortable being an intentionally incomplete CEO who works through and with a strong SLT. Desirable Experience in education, literacy, children's services, tutoring or youth sector. Experience with volunteer-powered or volunteer-intensive models. Experience of regional or national partnership development. Experience working with communities affected by socio-economic disadvantage. Benefits of Working at Literacy Pirates Be part of a committed, inclusive organisation that supports its team to thrive. We value each member of our team's professional development and provide training to make sure you have the chance to develop your skills and grow your experience as part of our team. Click here for more information about our commitment to Equity, Diversity and Inclusion. Enjoy a generous annual leave allowance. 25 days annual leave (increasing with service), plus bank holidays and 3 additional days off between Christmas and New Year so you can properly rest and recharge. Work in a way that fits your life. We offer flexible, hybrid and remote working where possible, recognising the importance of balancing work with other commitments. Take time to give back. We offer paid volunteering time each year so you can support causes that matter to you. Feel supported at every stage of family life. We offer enhanced maternity and adoption pay, paid paternity leave, and paid time off to care for a sick child, alongside support when returning to work. Plan for your future with a workplace pension. We automatically enrol eligible staff into a pension scheme and contribute to help you save for the future. Gain 24 hour access to qualified counsellors for yourself and your immediate family. Through the Wellbeing Solutions Employee Assistance Programme Wellbeing Solutions Employee Assistance Programme Wellbeing Solutions Employee Assistance Programme Wellbeing Solutions Employee Assistance Programme Wellbeing Solutions Employee Assistance Programme, yourself and your immediate family can receive free . click apply for full job details
If you're looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further. We're one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions. We are currently seeking a motivated and experienced individual to join this team in the role of Associate Director. As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, improved maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution. Real Estate Finance is a specialist team with primary responsibility for relationships involving Commercial Real Estate investors and developers. The adopted strategy of 'by Professionals, to Professionals' results in our customer portfolios being comprised of professional operators and market leaders in their sectors. The Real Estate Finance business offers an outstanding opportunity to a prospective candidate to undertake a key role within a core sector for both HSBC and the markets in which it operates. In this role, you'll: Support the Relationship Director with holistic relationship management with accountability for business development, service, risk and operational delivery. Focus is on supporting transaction structuring and forming Heads of Terms Seek new opportunities and nurturing existing relationships to identify new business opportunities ensuring the focus is on growing the business sustainably, by identifying opportunities to expand a portfolio and broadening client relationships by leveraging our extensive network Manage regulatory and reputational risk, ensure business adherence throughout the client lifecycle by identifying, assessing, accepting, monitoring, escalating and mitigating risk Build a strong understanding of the client's business and industry to promote insights, enrich client conversations and deliver fair outcomes Confidently manage financial crime risk throughout the client lifecycle by identifying, assessing, accepting, monitoring, escalating and mitigating risk Support those less experienced in the team with their development and daily tasks To be successful, you should meet the following requirements: Proven track record in a client focussed environment in the Commercial or Corporate Banking segment is essential Credit and lending and financial analysis experience is essential Client facing and stakeholder management experience is essential A broad knowledge of HSBC UK Commercial Banking structures, products and services would be advantageous Strong knowledge of economic and market environment with an ability to demonstrate how this impacts HSBC's Real Estate business/future proposition. Previous Real Estate Finance experience would be highly desirable Strong understanding of all areas of risk management and processes is essential An awareness of the changing economic, social and governmental environment and industries/sectors in the UK along with some knowledge of international business and various industry sectors, would be beneficial This role based at our offices in Queen Victoria Street, London, with hybrid working arrangements that combine a home base and an office presence, along with occasional client visits. Clients are based mainly in the London area, so it is essential that you are based within a commutable distance of this region. Opening up a world of opportunity. Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.
Apr 08, 2026
Full time
If you're looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further. We're one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions. We are currently seeking a motivated and experienced individual to join this team in the role of Associate Director. As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, improved maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution. Real Estate Finance is a specialist team with primary responsibility for relationships involving Commercial Real Estate investors and developers. The adopted strategy of 'by Professionals, to Professionals' results in our customer portfolios being comprised of professional operators and market leaders in their sectors. The Real Estate Finance business offers an outstanding opportunity to a prospective candidate to undertake a key role within a core sector for both HSBC and the markets in which it operates. In this role, you'll: Support the Relationship Director with holistic relationship management with accountability for business development, service, risk and operational delivery. Focus is on supporting transaction structuring and forming Heads of Terms Seek new opportunities and nurturing existing relationships to identify new business opportunities ensuring the focus is on growing the business sustainably, by identifying opportunities to expand a portfolio and broadening client relationships by leveraging our extensive network Manage regulatory and reputational risk, ensure business adherence throughout the client lifecycle by identifying, assessing, accepting, monitoring, escalating and mitigating risk Build a strong understanding of the client's business and industry to promote insights, enrich client conversations and deliver fair outcomes Confidently manage financial crime risk throughout the client lifecycle by identifying, assessing, accepting, monitoring, escalating and mitigating risk Support those less experienced in the team with their development and daily tasks To be successful, you should meet the following requirements: Proven track record in a client focussed environment in the Commercial or Corporate Banking segment is essential Credit and lending and financial analysis experience is essential Client facing and stakeholder management experience is essential A broad knowledge of HSBC UK Commercial Banking structures, products and services would be advantageous Strong knowledge of economic and market environment with an ability to demonstrate how this impacts HSBC's Real Estate business/future proposition. Previous Real Estate Finance experience would be highly desirable Strong understanding of all areas of risk management and processes is essential An awareness of the changing economic, social and governmental environment and industries/sectors in the UK along with some knowledge of international business and various industry sectors, would be beneficial This role based at our offices in Queen Victoria Street, London, with hybrid working arrangements that combine a home base and an office presence, along with occasional client visits. Clients are based mainly in the London area, so it is essential that you are based within a commutable distance of this region. Opening up a world of opportunity. Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.
About the Role As a Sales Specialist, you will play a pivotal role in expanding Dow Jones' footprint across the Europe region by driving adoption of our geopolitical, security and macroeconomic analysis. This role is designed for a seasoned sales professional with a strong track record in enterprise solution selling, deep understanding of the security and geopolitical risk, and the ability to influence senior business and technical stakeholders. You'll partner closely with Sales Generalists, Product, Engineering, and Marketing teams to craft strategic solution narratives that resonate with enterprise clients. Your consultative approach, commercial acumen, and ability to translate complex technology into meaningful business impact will be key to your success. About the Team Our Global Risk Insights business provides geopolitical, security, macroeconomic and regulatory insights to a wide range of customers including financial institutions, corporations, universities, government agencies, executives and business professionals. We help organizations navigate an increasingly complex world and manage risk to their business and staff. This role will be driving sales for Global Risks Insights on Oxford Analytica and Dragonfly platforms as well as bespoke advisory projects. You Will Own and drive complex, high-value sales cycles for Global Risk Insights solutions across the European region. This includes but is not limited to our flagship subscription services Security Intelligence and Analysis Service (SIAS), the Oxford Analytica Daily Brief and our advisory services. Create a sales strategy to maximise revenue growth and market expansion within your geographical territory and specialization. Build and maintain trusted relationships with senior stakeholders (e.g., CSO, Head of Intelligence, Head of Public Affairs etc), positioning Dow Jones GRI as a long term strategic partner. Lead advisory discussions with the internal Advisory teams and external client stakeholders to shape integrated use cases that align to customer priorities. Exceed on the position's sales target and role based KPIs - the role's primary focus will be on generating and closing new opportunities across your geographical territory. Drive strategic pursuit planning and pipeline development in collaboration with Sales Generalists, unlocking net new opportunities and expanding existing relationships. Contribute to or lead the writing of any proposal, statement of work or technical document relating to the products. Analyze market trends, customer needs, and competitive dynamics to identify whitespace opportunities and differentiate Dow Jones' offerings. Participate in, lead or coach the negotiation of terms, conditions, or prices leading to the closure of the contract. Contribute to thought leadership and client education through events, briefings, and strategic workshops. Collaborate with Product and Engineering teams to influence roadmap based on customer feedback and emerging market needs. Maintain accurate sales reporting, pipeline forecasts, and opportunity tracking in our global CRM system. Other activities, tactics and behaviours as directed by management. You Have Demonstrable experience of quota carrying in enterprise sales or business development, with a focus on the geopolitical/security/macroeconomic/data or analysis space. Proven success in selling to large enterprises and managing complex deal cycles with multiple stakeholders across business and technology functions. Demonstrated ability to navigate strategic accounts, identify key decision makers, and build influence at the executive level. Strong commercial acumen with consultative selling skills and familiarity with methodologies such as Challenger, MEDDPICC, or SPIN. A collaborative mindset with experience working across matrixed teams including marketing, product, and customer success. Excellent communication, presentation, and storytelling skills tailored to both business and technical audiences. Regional experience and cultural fluency across relevant markets. Business level proficiency in local language is a plus; English fluency is required. Additional languages are preferable. Experience in field sales and willingness to travel across the region (approximately 30 %>. Our Benefits Comprehensive Insurance & Retirement plans Paid Time Off and Leaves Education Benefits Family Care Benefits Career Growth Programs Access to Dow Jones Products Employee Referral Program Employee Well being Support & Fitness Programs Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status or any other characteristic protected by law. EEO/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at . Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.
Apr 08, 2026
Full time
About the Role As a Sales Specialist, you will play a pivotal role in expanding Dow Jones' footprint across the Europe region by driving adoption of our geopolitical, security and macroeconomic analysis. This role is designed for a seasoned sales professional with a strong track record in enterprise solution selling, deep understanding of the security and geopolitical risk, and the ability to influence senior business and technical stakeholders. You'll partner closely with Sales Generalists, Product, Engineering, and Marketing teams to craft strategic solution narratives that resonate with enterprise clients. Your consultative approach, commercial acumen, and ability to translate complex technology into meaningful business impact will be key to your success. About the Team Our Global Risk Insights business provides geopolitical, security, macroeconomic and regulatory insights to a wide range of customers including financial institutions, corporations, universities, government agencies, executives and business professionals. We help organizations navigate an increasingly complex world and manage risk to their business and staff. This role will be driving sales for Global Risks Insights on Oxford Analytica and Dragonfly platforms as well as bespoke advisory projects. You Will Own and drive complex, high-value sales cycles for Global Risk Insights solutions across the European region. This includes but is not limited to our flagship subscription services Security Intelligence and Analysis Service (SIAS), the Oxford Analytica Daily Brief and our advisory services. Create a sales strategy to maximise revenue growth and market expansion within your geographical territory and specialization. Build and maintain trusted relationships with senior stakeholders (e.g., CSO, Head of Intelligence, Head of Public Affairs etc), positioning Dow Jones GRI as a long term strategic partner. Lead advisory discussions with the internal Advisory teams and external client stakeholders to shape integrated use cases that align to customer priorities. Exceed on the position's sales target and role based KPIs - the role's primary focus will be on generating and closing new opportunities across your geographical territory. Drive strategic pursuit planning and pipeline development in collaboration with Sales Generalists, unlocking net new opportunities and expanding existing relationships. Contribute to or lead the writing of any proposal, statement of work or technical document relating to the products. Analyze market trends, customer needs, and competitive dynamics to identify whitespace opportunities and differentiate Dow Jones' offerings. Participate in, lead or coach the negotiation of terms, conditions, or prices leading to the closure of the contract. Contribute to thought leadership and client education through events, briefings, and strategic workshops. Collaborate with Product and Engineering teams to influence roadmap based on customer feedback and emerging market needs. Maintain accurate sales reporting, pipeline forecasts, and opportunity tracking in our global CRM system. Other activities, tactics and behaviours as directed by management. You Have Demonstrable experience of quota carrying in enterprise sales or business development, with a focus on the geopolitical/security/macroeconomic/data or analysis space. Proven success in selling to large enterprises and managing complex deal cycles with multiple stakeholders across business and technology functions. Demonstrated ability to navigate strategic accounts, identify key decision makers, and build influence at the executive level. Strong commercial acumen with consultative selling skills and familiarity with methodologies such as Challenger, MEDDPICC, or SPIN. A collaborative mindset with experience working across matrixed teams including marketing, product, and customer success. Excellent communication, presentation, and storytelling skills tailored to both business and technical audiences. Regional experience and cultural fluency across relevant markets. Business level proficiency in local language is a plus; English fluency is required. Additional languages are preferable. Experience in field sales and willingness to travel across the region (approximately 30 %>. Our Benefits Comprehensive Insurance & Retirement plans Paid Time Off and Leaves Education Benefits Family Care Benefits Career Growth Programs Access to Dow Jones Products Employee Referral Program Employee Well being Support & Fitness Programs Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status or any other characteristic protected by law. EEO/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at . Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.
Customer Success Manager Property Management Software £45,000 £60,000 + bonus, private healthcare, hybrid and flexible working, EAP, enhanced pension, DIS, GP access and more Remote + 25% UK Travel Are you a Customer Success professional with a genuine, in-depth understanding of block management and property management finance? Do you know your way around service charge budgets, apportionments, and year-end processes and want to use that expertise in a more strategic, client-facing role? If so, this could be the perfect next step. My client is a forward-thinking technology business delivering high-quality solutions to the Property Management industry. They are looking for a Customer Success Manager to be the trusted partner to their clients ensuring they gain maximum value from the software platform from onboarding through to long-term success. This is not a generic CSM role - we are specifically looking for someone who understands the real-world challenges of block and property management, particularly financial processes and service charge management. You ll work closely with clients, helping them optimise how they use the software platform, while acting as their voice internally across Product, Sales, and Support teams. Key Responsibilities: Customer Relationship Management Build strong, long-term relationships with property management clients Act as a trusted advisor, understanding client goals and operational challenges Monitor customer health and proactively manage risk Onboarding & Adoption Support onboarding alongside the Implementation team Deliver tailored training to ensure successful system adoption Ensure a smooth transition into live usage and ongoing support Product Advocacy Gather customer feedback and influence product development Represent client needs internally and contribute to roadmap discussions Growth & Retention Identify opportunities to expand usage, features, and services Drive engagement and long-term customer value Insight & Reporting Use CRM and analytics tools to track usage, trends, and renewal readiness Deliver clear, insightful reporting to both clients and internal teams Industry Expertise Act as a subject matter expert in property management financial processes Stay ahead of industry trends, legislation, and best practice Bring insight into customer conversations, positioning CPL as a trusted authority Essential Experience (Please Read Carefully) To be successful in this role, you must have: Strong, hands-on experience within the block / property management industry A deep understanding of service charge accounting, including: Budgeting & forecasting Service charge apportionment Year-end processes & reconciliations; Experience working with or alongside property managers, finance teams, or managing agents The ability to translate industry knowledge into meaningful client conversations Applications without this level of industry knowledge are unlikely to be considered. What We re Looking For Proven experience handling clients at a high-level Confident communicator, able to engage with stakeholders at all levels Commercial awareness with a focus on value and retention Proactive, analytical, and solutions-focused mindset Comfortable working remotely with regular travel (approx. 25%) Why Join My Client? Be part of a growing, innovative property technology company with big plans! Work closely with industry-leading clients Have real influence on product direction and customer outcomes Join a collaborative, supportive team that values your input Apply Now If you re ready to combine your property management expertise with a strategic, client-focused role we d love to hear from you.
Apr 08, 2026
Full time
Customer Success Manager Property Management Software £45,000 £60,000 + bonus, private healthcare, hybrid and flexible working, EAP, enhanced pension, DIS, GP access and more Remote + 25% UK Travel Are you a Customer Success professional with a genuine, in-depth understanding of block management and property management finance? Do you know your way around service charge budgets, apportionments, and year-end processes and want to use that expertise in a more strategic, client-facing role? If so, this could be the perfect next step. My client is a forward-thinking technology business delivering high-quality solutions to the Property Management industry. They are looking for a Customer Success Manager to be the trusted partner to their clients ensuring they gain maximum value from the software platform from onboarding through to long-term success. This is not a generic CSM role - we are specifically looking for someone who understands the real-world challenges of block and property management, particularly financial processes and service charge management. You ll work closely with clients, helping them optimise how they use the software platform, while acting as their voice internally across Product, Sales, and Support teams. Key Responsibilities: Customer Relationship Management Build strong, long-term relationships with property management clients Act as a trusted advisor, understanding client goals and operational challenges Monitor customer health and proactively manage risk Onboarding & Adoption Support onboarding alongside the Implementation team Deliver tailored training to ensure successful system adoption Ensure a smooth transition into live usage and ongoing support Product Advocacy Gather customer feedback and influence product development Represent client needs internally and contribute to roadmap discussions Growth & Retention Identify opportunities to expand usage, features, and services Drive engagement and long-term customer value Insight & Reporting Use CRM and analytics tools to track usage, trends, and renewal readiness Deliver clear, insightful reporting to both clients and internal teams Industry Expertise Act as a subject matter expert in property management financial processes Stay ahead of industry trends, legislation, and best practice Bring insight into customer conversations, positioning CPL as a trusted authority Essential Experience (Please Read Carefully) To be successful in this role, you must have: Strong, hands-on experience within the block / property management industry A deep understanding of service charge accounting, including: Budgeting & forecasting Service charge apportionment Year-end processes & reconciliations; Experience working with or alongside property managers, finance teams, or managing agents The ability to translate industry knowledge into meaningful client conversations Applications without this level of industry knowledge are unlikely to be considered. What We re Looking For Proven experience handling clients at a high-level Confident communicator, able to engage with stakeholders at all levels Commercial awareness with a focus on value and retention Proactive, analytical, and solutions-focused mindset Comfortable working remotely with regular travel (approx. 25%) Why Join My Client? Be part of a growing, innovative property technology company with big plans! Work closely with industry-leading clients Have real influence on product direction and customer outcomes Join a collaborative, supportive team that values your input Apply Now If you re ready to combine your property management expertise with a strategic, client-focused role we d love to hear from you.
Pension Insurance Corporation ("PIC") provides secure retirement incomes through comprehensive risk management and excellence in asset and liability management, as well as exceptional customer service. Our purpose is to pay the pensions of our current and future policyholders. A newly created role has arisen within our Origination department at PIC: we are recruiting for aHead of Transition Programme Managementto join our Transitions function, which plays a critical role in the management and delivery of transition projects for clients. This involves delivering efficient project management processes, standards, and governance frameworks to reduce cost, mitigate risks and drive value across the Company. The purpose of this role is to engage and develop strong working relationships with stakeholders at all levels to ensure key internal departments (Operations, Origination, Finance, Finance Actuarial, IT, Longevity Risk Management, Information Management, Legal and Risk) and PIC's third parties (Administration, Legal, Communications, Actuarial) to ensure that transition processes deliver on our commitments to clients and quality into the business. You will partner with our Co-Heads of Transition Management to deliver strong business outcomes relating to systems, processes, and technology improvements and automation as appropriate, which deliver positive outcomes for the Company brand and market reputation as well as for our policyholders on a consistent basis. Specific accountabilities assigned to the role of Transition Programme Manager: Programme Leadership: Lead and manage a programme comprising multiple, concurrent client-facing transition projects, ensuring cohesive delivery and oversight. Project Governance: Establish and maintain appropriate project governance, including reporting, documentation, and controls in line with internal standards. Escalation: Act as a primary escalation point for clients, transition managers or third parties, ensuring a professional and responsive service that meets or exceeds expectations. Planning and Scheduling: Oversee detailed programme planning, project scheduling, and resource allocation to ensure timely delivery across all workstreams. Budget Management: Manage the overall programme budget (multi-million-pounds), including individual project cost tracking, forecasting, and reporting. Ensure cost efficiency and accountability. Stakeholder Management: Collaborate with internal stakeholders (Origination, Operations, HR, Finance, etc.) and external partners to align project objectives and deliverables with financial and human resource capacity. Risk and Issue Management: Proactively identify and manage programme risks, issues, and dependencies, ensuring effective resolution or escalation. Team Leadership: Provide leadership, guidance, and development support to Transition Managers and connected internal teams and third parties across the programme. Quality Assurance: Monitor the quality of project deliverables to ensure they meet business requirements and client satisfaction standards. Keeps informed of industry trends, market developments, regulatory changes in insurance/financial services as well as best practices relating to the Transition Experience: Proven track record of successfully delivering large, complex programmes, ideally across insurance, financial services. Demonstrated experience of managing multi-million-pound departmental budgets. Experience in leading client facing onboarding programmes at scale. Track record of delivering measurable outcomes in terms of client satisfaction, operational efficiency and commercial performance. Significant experience working with executive stakeholders and cross-functional teams. Demonstrated ability to introduce and embed governance frameworks and risk management processes. Evidence of fostering a high-performance culture and developing strong project managers. Experience in budget management, and performance reporting. Experience in developing effective monitoring and quality control processes. Knowledge: Deep understanding of programme and project management methodologies. Strong knowledge of insurance operations, client onboarding and transition processes. Awareness of governance, compliance and risk frameworks. Familiarity with change management principles and application to complex client projects. Skills Exceptional leadership and people management skills, able to inspire, coach and motivate a diverse team. Excellent stakeholder management and influencing skills, with the ability to engage credibly at Senior Executive levels Strong analytical and problem-solving abilities, with structured approach to issue resolution. Highly effective communication skills (written, verbal and presentation) with the ability to distil complex information into clear, actionable insights. Ability to balance strategic vision with hands on delivery oversight. Skilled at driving continuous improvement, innovation and best practice adoption. Commercial judgement and analytical mindset with the ability to analyse data and make informed decisions. Good working knowledge of MS Excel, MS PowerPoint, MS Word and Power BI. DEI at PIC: At PIC, we believe that true innovation stems from embracing diverse perspectives, backgrounds and experiences. We are committed to building a workplace where every individual, regardless of race, gender identity, sexual orientation, disability, age, religion, or socio-economic background, feels valued, heard and empowered to succeed. We hold ourselves accountable through ongoing initiatives, such as inclusive hiring practices, and equitable career development opportunities that support belonging and community. While we're proud of our progress, we recognise there's work ahead, and we remain dedicated to listening, learning and evolving together. In addition to a competitive base salary and the opportunity to participate in our annual, performance related bonus plan, upon joining us here at Pension Insurance Corporation, you will get access to some great benefits, including private medical insurance, 28 days' annual leave (excluding bank holidays), a generous pension scheme and much more.
Apr 08, 2026
Full time
Pension Insurance Corporation ("PIC") provides secure retirement incomes through comprehensive risk management and excellence in asset and liability management, as well as exceptional customer service. Our purpose is to pay the pensions of our current and future policyholders. A newly created role has arisen within our Origination department at PIC: we are recruiting for aHead of Transition Programme Managementto join our Transitions function, which plays a critical role in the management and delivery of transition projects for clients. This involves delivering efficient project management processes, standards, and governance frameworks to reduce cost, mitigate risks and drive value across the Company. The purpose of this role is to engage and develop strong working relationships with stakeholders at all levels to ensure key internal departments (Operations, Origination, Finance, Finance Actuarial, IT, Longevity Risk Management, Information Management, Legal and Risk) and PIC's third parties (Administration, Legal, Communications, Actuarial) to ensure that transition processes deliver on our commitments to clients and quality into the business. You will partner with our Co-Heads of Transition Management to deliver strong business outcomes relating to systems, processes, and technology improvements and automation as appropriate, which deliver positive outcomes for the Company brand and market reputation as well as for our policyholders on a consistent basis. Specific accountabilities assigned to the role of Transition Programme Manager: Programme Leadership: Lead and manage a programme comprising multiple, concurrent client-facing transition projects, ensuring cohesive delivery and oversight. Project Governance: Establish and maintain appropriate project governance, including reporting, documentation, and controls in line with internal standards. Escalation: Act as a primary escalation point for clients, transition managers or third parties, ensuring a professional and responsive service that meets or exceeds expectations. Planning and Scheduling: Oversee detailed programme planning, project scheduling, and resource allocation to ensure timely delivery across all workstreams. Budget Management: Manage the overall programme budget (multi-million-pounds), including individual project cost tracking, forecasting, and reporting. Ensure cost efficiency and accountability. Stakeholder Management: Collaborate with internal stakeholders (Origination, Operations, HR, Finance, etc.) and external partners to align project objectives and deliverables with financial and human resource capacity. Risk and Issue Management: Proactively identify and manage programme risks, issues, and dependencies, ensuring effective resolution or escalation. Team Leadership: Provide leadership, guidance, and development support to Transition Managers and connected internal teams and third parties across the programme. Quality Assurance: Monitor the quality of project deliverables to ensure they meet business requirements and client satisfaction standards. Keeps informed of industry trends, market developments, regulatory changes in insurance/financial services as well as best practices relating to the Transition Experience: Proven track record of successfully delivering large, complex programmes, ideally across insurance, financial services. Demonstrated experience of managing multi-million-pound departmental budgets. Experience in leading client facing onboarding programmes at scale. Track record of delivering measurable outcomes in terms of client satisfaction, operational efficiency and commercial performance. Significant experience working with executive stakeholders and cross-functional teams. Demonstrated ability to introduce and embed governance frameworks and risk management processes. Evidence of fostering a high-performance culture and developing strong project managers. Experience in budget management, and performance reporting. Experience in developing effective monitoring and quality control processes. Knowledge: Deep understanding of programme and project management methodologies. Strong knowledge of insurance operations, client onboarding and transition processes. Awareness of governance, compliance and risk frameworks. Familiarity with change management principles and application to complex client projects. Skills Exceptional leadership and people management skills, able to inspire, coach and motivate a diverse team. Excellent stakeholder management and influencing skills, with the ability to engage credibly at Senior Executive levels Strong analytical and problem-solving abilities, with structured approach to issue resolution. Highly effective communication skills (written, verbal and presentation) with the ability to distil complex information into clear, actionable insights. Ability to balance strategic vision with hands on delivery oversight. Skilled at driving continuous improvement, innovation and best practice adoption. Commercial judgement and analytical mindset with the ability to analyse data and make informed decisions. Good working knowledge of MS Excel, MS PowerPoint, MS Word and Power BI. DEI at PIC: At PIC, we believe that true innovation stems from embracing diverse perspectives, backgrounds and experiences. We are committed to building a workplace where every individual, regardless of race, gender identity, sexual orientation, disability, age, religion, or socio-economic background, feels valued, heard and empowered to succeed. We hold ourselves accountable through ongoing initiatives, such as inclusive hiring practices, and equitable career development opportunities that support belonging and community. While we're proud of our progress, we recognise there's work ahead, and we remain dedicated to listening, learning and evolving together. In addition to a competitive base salary and the opportunity to participate in our annual, performance related bonus plan, upon joining us here at Pension Insurance Corporation, you will get access to some great benefits, including private medical insurance, 28 days' annual leave (excluding bank holidays), a generous pension scheme and much more.
We are looking for an experienced ICT Financial Reporting Subject Matter Expert (SME) to support a major ERP deployment across the UK. The Trading Partner Finance Intercompany Tracking (ICT) team is responsible for tracking and eliminating intercompany profit, drive the net value for the inventory in the group, as well as generating statutory information for the consolidated group accounts. The team provide a global service working across Commercial & Manufacturing entity teams, Corporate Finance, Global Finance Services and Trading Partner Finance. The ICT system, used to track inter-company profit through the supply chain, has a significant impact on the integrity of GSK Reported results at Group and Company level, with a value of inter-company profit in the region of £20bn. In this role, you will lead finance focused system design for SAP S/4 HANA implementation, testing and go live activities, ensuring robust statutory and management reporting outcomes. Working closely with Finance teams, IT partners and external vendors, you will play a critical role in delivering a successful ERP implementation. We value clear communication, practical problem solving and a collaborative mindset. This role offers high visibility, tangible impact and the opportunity to help unite science, technology and talent to get ahead of disease together. Key Responsibilities Lead finance reporting and control activities for ERP deployment, ensuring solutions meet statutory and management reporting needs. Translate finance requirements into system configuration, test scripts and data migration checks. Own end to end testing, user acceptance testing and issue tracking to ensure timely resolution. Plan and support cutover and go live tasks, including reconciliations and post go live stabilisation. Create training materials, run user readiness sessions and provide first line hyper care support after go live. Identify opportunities to standardise, automate and strengthen financial controls and support implementation. Basic Qualification Degree in Finance, Accounting, Information Systems, Business or a related discipline. Proven experience working with ERP systems in finance, reporting or deployment roles. Hands on involvement in ERP implementation activities such as configuration, testing, data migration or cutover. Strong understanding of core finance processes including month end close, reconciliations, P&L and balance sheet reporting. Experience building, validating and reconciling financial reporting outputs. Strong written and verbal communication skills, with experience engaging a range of stakeholders. Preferred Qualification Hands on experience with major ERP platforms and financial reporting tools. Experience with S/4HANA or large scale ERP transformations. Knowledge of accounting standards such as IFRS and experience in a controlled environment. Experience working with shared service centres, outsourced providers or cross functional teams. Background in change management, training delivery or user adoption activities. Project management or finance certifications such as PMP, PRINCE2, ACCA or CIMA. What you will bring to the team You build strong relationships and communicate clearly with finance and IT partners. You solve practical problems with a calm, structured approach. You keep focus during deployments and guide teams through change. You enjoy learning and sharing knowledge. You act with integrity and support an inclusive team environment. Closing date for applications: 13th April 2026 The annual base salary in Poland for new hires in this position ranges from PLN 177,000 to PLN 295,000 gross, taking into account a number of factors including the candidate's skills, experience, education level and the market rate for the role. Depending on the role and internal policies, the position may also be eligible for a bonus (if applicable and based on defined, non discretionary criteria) and/or awards for exceptional performance (granted at the employer's discretion). All statutory benefits will be maintained in accordance with Polish law. Other benefits may also be offered, which may include private healthcare, additional paid days off, life insurance, private pension plan and fully paid parental leave & care of family member leave. More detailed information on the total reward package applicable to your role will be supplied during the recruitment process. Salary ranges for other locations are shown because some markets have pay transparency laws that require salary information on job postings, and those locations are potential job sites for this role. If salary ranges are not displayed in the job posting for a specific location or country, the relevant compensation will be discussed during the recruitment process. Please note salaries vary by country based on the market rate for the role. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us at where you can also request a call. Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a Recruitment FAQ guide. Click link where you will find answers to multiple questions we receive Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK's compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at
Apr 08, 2026
Full time
We are looking for an experienced ICT Financial Reporting Subject Matter Expert (SME) to support a major ERP deployment across the UK. The Trading Partner Finance Intercompany Tracking (ICT) team is responsible for tracking and eliminating intercompany profit, drive the net value for the inventory in the group, as well as generating statutory information for the consolidated group accounts. The team provide a global service working across Commercial & Manufacturing entity teams, Corporate Finance, Global Finance Services and Trading Partner Finance. The ICT system, used to track inter-company profit through the supply chain, has a significant impact on the integrity of GSK Reported results at Group and Company level, with a value of inter-company profit in the region of £20bn. In this role, you will lead finance focused system design for SAP S/4 HANA implementation, testing and go live activities, ensuring robust statutory and management reporting outcomes. Working closely with Finance teams, IT partners and external vendors, you will play a critical role in delivering a successful ERP implementation. We value clear communication, practical problem solving and a collaborative mindset. This role offers high visibility, tangible impact and the opportunity to help unite science, technology and talent to get ahead of disease together. Key Responsibilities Lead finance reporting and control activities for ERP deployment, ensuring solutions meet statutory and management reporting needs. Translate finance requirements into system configuration, test scripts and data migration checks. Own end to end testing, user acceptance testing and issue tracking to ensure timely resolution. Plan and support cutover and go live tasks, including reconciliations and post go live stabilisation. Create training materials, run user readiness sessions and provide first line hyper care support after go live. Identify opportunities to standardise, automate and strengthen financial controls and support implementation. Basic Qualification Degree in Finance, Accounting, Information Systems, Business or a related discipline. Proven experience working with ERP systems in finance, reporting or deployment roles. Hands on involvement in ERP implementation activities such as configuration, testing, data migration or cutover. Strong understanding of core finance processes including month end close, reconciliations, P&L and balance sheet reporting. Experience building, validating and reconciling financial reporting outputs. Strong written and verbal communication skills, with experience engaging a range of stakeholders. Preferred Qualification Hands on experience with major ERP platforms and financial reporting tools. Experience with S/4HANA or large scale ERP transformations. Knowledge of accounting standards such as IFRS and experience in a controlled environment. Experience working with shared service centres, outsourced providers or cross functional teams. Background in change management, training delivery or user adoption activities. Project management or finance certifications such as PMP, PRINCE2, ACCA or CIMA. What you will bring to the team You build strong relationships and communicate clearly with finance and IT partners. You solve practical problems with a calm, structured approach. You keep focus during deployments and guide teams through change. You enjoy learning and sharing knowledge. You act with integrity and support an inclusive team environment. Closing date for applications: 13th April 2026 The annual base salary in Poland for new hires in this position ranges from PLN 177,000 to PLN 295,000 gross, taking into account a number of factors including the candidate's skills, experience, education level and the market rate for the role. Depending on the role and internal policies, the position may also be eligible for a bonus (if applicable and based on defined, non discretionary criteria) and/or awards for exceptional performance (granted at the employer's discretion). All statutory benefits will be maintained in accordance with Polish law. Other benefits may also be offered, which may include private healthcare, additional paid days off, life insurance, private pension plan and fully paid parental leave & care of family member leave. More detailed information on the total reward package applicable to your role will be supplied during the recruitment process. Salary ranges for other locations are shown because some markets have pay transparency laws that require salary information on job postings, and those locations are potential job sites for this role. If salary ranges are not displayed in the job posting for a specific location or country, the relevant compensation will be discussed during the recruitment process. Please note salaries vary by country based on the market rate for the role. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us at where you can also request a call. Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a Recruitment FAQ guide. Click link where you will find answers to multiple questions we receive Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. 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Who are we? A world where complexity is the only constantdemands a new breed of company.Brave Bison is a different beast: a media, marketing and technology companypurposebuilt for thedigitalera. Our universe is made up of award-winning business arms Brave Bison, Engage,SocialChainand MTM.Andwe'reunderpinned byleading marketing training practice,MiniMBA, as well asour very own social-first media networkwhodeliver monthly views in the billionsfor some of the biggest channels in sport and entertainment across YouTube, Snap,Metaand TikTok. We'rea global collective who live and breathe digital,workingwith some of the boldest brands in the worldtocapitalise on the complexity that defines the modern marketing landscape. Our mission New platforms, new behaviours, new audiences,new trends,new technologies, new regulations-our clients' worlds get more complex daily.Their agency partnershipsshouldn't.It'sourjob to cutthrough the chaos, makethe complex simple and navigatea clear path to growth for them. That'swhy we make it our mission to capitalise on complexity for our clients-across consultancy,capabilityand execution-bycraftingdynamic digital solutions that outpace tomorrow's challenges. Our values Bold Curiosity. We run at change and challenge convention because we love to push the boundaries of what the world thinks is possible. We champion discovery, go deep into our clients' worlds and are always hungry to learn more aboutthem, our specialisms and each other. Connected Clarity. We are focusedinour collaboration - joining the right dots between our clients, ourpartnersand our herd of experts to deliver agile solutions at speed and scale. We set a shared ambition from the outset, are transparent at every stage and always strive to make the complex simple. Positive Encouragement. We want to make working with us the best part of someone's day. We lift one other up, find the fun in the day to day and are committed to ensuring everyone belongs. Constant Impact. We believe in outcomes over outputs.We'regoal orientated, results driven anddata-led.We show up with passion every day. Andwe'realways honing our craft. SocialChain We are a creator collective designed for a modern world. A team of content creators, community builders, platform natives, tech innovators, and trend starters - perfectly balanced with talented and experienced marketing strategists, comms planners, clientleadersand data specialists. Together, we strengthen our clients'SocialChain'sby building a stronger connection between people and their brand. Role Overview We are seeking a visionary, commercially driven, and strategically minded Business Director. Reporting to the CEO, you will be the senior strategic lead across multiple high-value accounts, responsible for driving client growth, shaping long-term strategy, and unlocking new opportunities. This role is ideal for a dynamic leader who thrives on building deep client partnerships, guiding strategic direction, and influencing agency-wide thinking. You will oversee a team of Account Directors, Managers, and Executives, ensuring they are empowered to deliver best-in-class work while you focus on high-level client development, innovation, and business performance. Key Responsibilities Strategic Client Leadership Act as the senior strategic partner for key clients, building trusted relationships with senior stakeholders. Lead the development of long-term client strategies that align with business goals and market trends. Drive client growth through proactive identification of new opportunities, upselling, and cross-selling. Lead quarterly and annual strategic planning sessions with clients, delivering insight-led recommendations. Champion the agency's full creative, social, and influencer offering in a compelling and future-facing way. Business Growth & Commercial Oversight Own revenue forecasting, growth planning, and commercial performance of the client hub. Lead high-value new business pitches and strategic responses to briefs. Collaborate with the leadership team on agency-wide growth initiatives and innovation. Ensure profitability and commercial efficiency across all client engagements. Strategic Oversight of Campaigns Guide the strategic direction of campaigns, ensuring alignment with client objectives and market dynamics. Partner with Strategy, Creative, and Paid Media teams to shape integrated, insight-driven campaigns. Oversee campaign performance at a macro level, ensuring consistent delivery of business results. Leadership & Culture Lead, mentor, and inspire a team of Account Directors and Managers, fostering a high-performance culture. Ensure the team is aligned with agency values and equipped to deliver strategic excellence. Support talent development, succession planning, and team structure optimization. Industry Influence Represent the agency at industry events, panels, and thought leadership forums. Stay ahead of trends in social, digital, and the creator economy to inform client strategies. What We're Looking For 6-8+ years of experience in client leadership roles within a creative, digital, or social agency. Proven track record of growing client accounts and leading strategic transformation. Deep understanding of social media, influencer marketing, and digital innovation. Strong commercial acumen with experience in forecasting, budgeting, and business planning. Exceptional communication, negotiation, and leadership skills. A strategic thinker with a passion for innovation and client success. Proficient in business tools including Keynote, Excel, and Google Workspace. What you'll get Our people make us who we are, so to make sure we attract andretainthe best and brightest in the industry, we offer an attractive benefits package. But not only that, we are the UK's first carbon neutral agency (a status we have held since 2018), with a serious commitment tomonitoringand reducing the impact our work has on the planet across three core sustainability pillars of Greenhouse Gases, Waste & Recycling and Sustainable Consumption. Thenthere's a whole host of benefits - from discounted gym memberships and free eye tests to an employee pension scheme and enhanced maternity, paternity, and adoption package.Here'sa snapshot of just some of the benefits we think you might also like: Dynamicworking: Tokeep that work-life harmony in check,we'reflexible on where and when you work Private medicalinsurance: Tokeep you fighting fit and give you and your family peace of mind. Incomeprotection: Weknow it feels good to be covered, just in case. CalmSubscription: Nowmorethanever,it'simportant to mind your mind! 25 days annualleave: This increases to 27 days after three years with us, and then increases everysubsequentyear up to a max. of 30 days Christmasclosure: Noneed to save holiday days for the Christmas closure period.It'son us! Birthdaysoff: Oneextra day to celebrate your big day Summerhours: BetweenJune and Aug we finish at 15.00 every Friday. Online coaching and mental healthsupport: UnlimitedviaOpenUp RemoteWorking: Workabroad for up to one month a year. Performance & Salary: Reviewed twice a year for everyone. Finally, we're proud and committed to being an equal opportunity workplace, providing equal opportunities for all and treating all existing employees and all job applicants in the same way, regardless of their age, disability, gender, gender reassignment, race, religion or belief, sexual orientation, pregnancy and maternity status and marital & civil partnership status.
Apr 08, 2026
Full time
Who are we? A world where complexity is the only constantdemands a new breed of company.Brave Bison is a different beast: a media, marketing and technology companypurposebuilt for thedigitalera. Our universe is made up of award-winning business arms Brave Bison, Engage,SocialChainand MTM.Andwe'reunderpinned byleading marketing training practice,MiniMBA, as well asour very own social-first media networkwhodeliver monthly views in the billionsfor some of the biggest channels in sport and entertainment across YouTube, Snap,Metaand TikTok. We'rea global collective who live and breathe digital,workingwith some of the boldest brands in the worldtocapitalise on the complexity that defines the modern marketing landscape. Our mission New platforms, new behaviours, new audiences,new trends,new technologies, new regulations-our clients' worlds get more complex daily.Their agency partnershipsshouldn't.It'sourjob to cutthrough the chaos, makethe complex simple and navigatea clear path to growth for them. That'swhy we make it our mission to capitalise on complexity for our clients-across consultancy,capabilityand execution-bycraftingdynamic digital solutions that outpace tomorrow's challenges. Our values Bold Curiosity. We run at change and challenge convention because we love to push the boundaries of what the world thinks is possible. We champion discovery, go deep into our clients' worlds and are always hungry to learn more aboutthem, our specialisms and each other. Connected Clarity. We are focusedinour collaboration - joining the right dots between our clients, ourpartnersand our herd of experts to deliver agile solutions at speed and scale. We set a shared ambition from the outset, are transparent at every stage and always strive to make the complex simple. Positive Encouragement. We want to make working with us the best part of someone's day. We lift one other up, find the fun in the day to day and are committed to ensuring everyone belongs. Constant Impact. We believe in outcomes over outputs.We'regoal orientated, results driven anddata-led.We show up with passion every day. Andwe'realways honing our craft. SocialChain We are a creator collective designed for a modern world. A team of content creators, community builders, platform natives, tech innovators, and trend starters - perfectly balanced with talented and experienced marketing strategists, comms planners, clientleadersand data specialists. Together, we strengthen our clients'SocialChain'sby building a stronger connection between people and their brand. Role Overview We are seeking a visionary, commercially driven, and strategically minded Business Director. Reporting to the CEO, you will be the senior strategic lead across multiple high-value accounts, responsible for driving client growth, shaping long-term strategy, and unlocking new opportunities. This role is ideal for a dynamic leader who thrives on building deep client partnerships, guiding strategic direction, and influencing agency-wide thinking. You will oversee a team of Account Directors, Managers, and Executives, ensuring they are empowered to deliver best-in-class work while you focus on high-level client development, innovation, and business performance. Key Responsibilities Strategic Client Leadership Act as the senior strategic partner for key clients, building trusted relationships with senior stakeholders. Lead the development of long-term client strategies that align with business goals and market trends. Drive client growth through proactive identification of new opportunities, upselling, and cross-selling. Lead quarterly and annual strategic planning sessions with clients, delivering insight-led recommendations. Champion the agency's full creative, social, and influencer offering in a compelling and future-facing way. Business Growth & Commercial Oversight Own revenue forecasting, growth planning, and commercial performance of the client hub. Lead high-value new business pitches and strategic responses to briefs. Collaborate with the leadership team on agency-wide growth initiatives and innovation. Ensure profitability and commercial efficiency across all client engagements. Strategic Oversight of Campaigns Guide the strategic direction of campaigns, ensuring alignment with client objectives and market dynamics. Partner with Strategy, Creative, and Paid Media teams to shape integrated, insight-driven campaigns. Oversee campaign performance at a macro level, ensuring consistent delivery of business results. Leadership & Culture Lead, mentor, and inspire a team of Account Directors and Managers, fostering a high-performance culture. Ensure the team is aligned with agency values and equipped to deliver strategic excellence. Support talent development, succession planning, and team structure optimization. Industry Influence Represent the agency at industry events, panels, and thought leadership forums. Stay ahead of trends in social, digital, and the creator economy to inform client strategies. What We're Looking For 6-8+ years of experience in client leadership roles within a creative, digital, or social agency. Proven track record of growing client accounts and leading strategic transformation. Deep understanding of social media, influencer marketing, and digital innovation. Strong commercial acumen with experience in forecasting, budgeting, and business planning. Exceptional communication, negotiation, and leadership skills. A strategic thinker with a passion for innovation and client success. Proficient in business tools including Keynote, Excel, and Google Workspace. What you'll get Our people make us who we are, so to make sure we attract andretainthe best and brightest in the industry, we offer an attractive benefits package. But not only that, we are the UK's first carbon neutral agency (a status we have held since 2018), with a serious commitment tomonitoringand reducing the impact our work has on the planet across three core sustainability pillars of Greenhouse Gases, Waste & Recycling and Sustainable Consumption. Thenthere's a whole host of benefits - from discounted gym memberships and free eye tests to an employee pension scheme and enhanced maternity, paternity, and adoption package.Here'sa snapshot of just some of the benefits we think you might also like: Dynamicworking: Tokeep that work-life harmony in check,we'reflexible on where and when you work Private medicalinsurance: Tokeep you fighting fit and give you and your family peace of mind. Incomeprotection: Weknow it feels good to be covered, just in case. CalmSubscription: Nowmorethanever,it'simportant to mind your mind! 25 days annualleave: This increases to 27 days after three years with us, and then increases everysubsequentyear up to a max. of 30 days Christmasclosure: Noneed to save holiday days for the Christmas closure period.It'son us! Birthdaysoff: Oneextra day to celebrate your big day Summerhours: BetweenJune and Aug we finish at 15.00 every Friday. Online coaching and mental healthsupport: UnlimitedviaOpenUp RemoteWorking: Workabroad for up to one month a year. Performance & Salary: Reviewed twice a year for everyone. Finally, we're proud and committed to being an equal opportunity workplace, providing equal opportunities for all and treating all existing employees and all job applicants in the same way, regardless of their age, disability, gender, gender reassignment, race, religion or belief, sexual orientation, pregnancy and maternity status and marital & civil partnership status.
Customer Success Manager Property Management Software £45,000 £60,000 + bonus, private healthcare, hybrid and flexible working, EAP, enhanced pension, DIS, GP access and more Remote + 25% UK Travel Are you a Customer Success professional with a genuine, in-depth understanding of block management and property management finance? Do you know your way around service charge budgets, apportionments, and year-end processes and want to use that expertise in a more strategic, client-facing role? If so, this could be the perfect next step. My client is a forward-thinking technology business delivering high-quality solutions to the Property Management industry. They are looking for a Customer Success Manager to be the trusted partner to their clients ensuring they gain maximum value from the software platform from onboarding through to long-term success. This is not a generic CSM role - we are specifically looking for someone who understands the real-world challenges of block and property management, particularly financial processes and service charge management. You ll work closely with clients, helping them optimise how they use the software platform, while acting as their voice internally across Product, Sales, and Support teams. Key Responsibilities: Customer Relationship Management Build strong, long-term relationships with property management clients Act as a trusted advisor, understanding client goals and operational challenges Monitor customer health and proactively manage risk Onboarding & Adoption Support onboarding alongside the Implementation team Deliver tailored training to ensure successful system adoption Ensure a smooth transition into live usage and ongoing support Product Advocacy Gather customer feedback and influence product development Represent client needs internally and contribute to roadmap discussions Growth & Retention Identify opportunities to expand usage, features, and services Drive engagement and long-term customer value Insight & Reporting Use CRM and analytics tools to track usage, trends, and renewal readiness Deliver clear, insightful reporting to both clients and internal teams Industry Expertise Act as a subject matter expert in property management financial processes Stay ahead of industry trends, legislation, and best practice Bring insight into customer conversations, positioning CPL as a trusted authority Essential Experience (Please Read Carefully) To be successful in this role, you must have: Strong, hands-on experience within the block / property management industry A deep understanding of service charge accounting, including: Budgeting & forecasting Service charge apportionment Year-end processes & reconciliations; Experience working with or alongside property managers, finance teams, or managing agents The ability to translate industry knowledge into meaningful client conversations Applications without this level of industry knowledge are unlikely to be considered. What We re Looking For Proven experience handling clients at a high-level Confident communicator, able to engage with stakeholders at all levels Commercial awareness with a focus on value and retention Proactive, analytical, and solutions-focused mindset Comfortable working remotely with regular travel (approx. 25%) Why Join My Client? Be part of a growing, innovative property technology company with big plans! Work closely with industry-leading clients Have real influence on product direction and customer outcomes Join a collaborative, supportive team that values your input Apply Now If you re ready to combine your property management expertise with a strategic, client-focused role we d love to hear from you.
Apr 08, 2026
Full time
Customer Success Manager Property Management Software £45,000 £60,000 + bonus, private healthcare, hybrid and flexible working, EAP, enhanced pension, DIS, GP access and more Remote + 25% UK Travel Are you a Customer Success professional with a genuine, in-depth understanding of block management and property management finance? Do you know your way around service charge budgets, apportionments, and year-end processes and want to use that expertise in a more strategic, client-facing role? If so, this could be the perfect next step. My client is a forward-thinking technology business delivering high-quality solutions to the Property Management industry. They are looking for a Customer Success Manager to be the trusted partner to their clients ensuring they gain maximum value from the software platform from onboarding through to long-term success. This is not a generic CSM role - we are specifically looking for someone who understands the real-world challenges of block and property management, particularly financial processes and service charge management. You ll work closely with clients, helping them optimise how they use the software platform, while acting as their voice internally across Product, Sales, and Support teams. Key Responsibilities: Customer Relationship Management Build strong, long-term relationships with property management clients Act as a trusted advisor, understanding client goals and operational challenges Monitor customer health and proactively manage risk Onboarding & Adoption Support onboarding alongside the Implementation team Deliver tailored training to ensure successful system adoption Ensure a smooth transition into live usage and ongoing support Product Advocacy Gather customer feedback and influence product development Represent client needs internally and contribute to roadmap discussions Growth & Retention Identify opportunities to expand usage, features, and services Drive engagement and long-term customer value Insight & Reporting Use CRM and analytics tools to track usage, trends, and renewal readiness Deliver clear, insightful reporting to both clients and internal teams Industry Expertise Act as a subject matter expert in property management financial processes Stay ahead of industry trends, legislation, and best practice Bring insight into customer conversations, positioning CPL as a trusted authority Essential Experience (Please Read Carefully) To be successful in this role, you must have: Strong, hands-on experience within the block / property management industry A deep understanding of service charge accounting, including: Budgeting & forecasting Service charge apportionment Year-end processes & reconciliations; Experience working with or alongside property managers, finance teams, or managing agents The ability to translate industry knowledge into meaningful client conversations Applications without this level of industry knowledge are unlikely to be considered. What We re Looking For Proven experience handling clients at a high-level Confident communicator, able to engage with stakeholders at all levels Commercial awareness with a focus on value and retention Proactive, analytical, and solutions-focused mindset Comfortable working remotely with regular travel (approx. 25%) Why Join My Client? Be part of a growing, innovative property technology company with big plans! Work closely with industry-leading clients Have real influence on product direction and customer outcomes Join a collaborative, supportive team that values your input Apply Now If you re ready to combine your property management expertise with a strategic, client-focused role we d love to hear from you.