Head of Data Science page is loaded Head of Data Sciencelocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: RThe purpose of this role is to set the strategic direction for the team, taking ownership of the overall vision and outcomes, liaising with other channels to ensure an integrated approach/roadmap. Job Description: The role We empower brands to make confident media investment decisions-driven by evidence, not opinion.This is a pivotal senior leadership role at the forefront of marketing science transformation. As Head of Data Science, you will architect and lead a world-class Data Science Centre of Excellence, integrating analytics, econometrics, and data science into a unified, high-impact capability. You will modernise measurement methodologies, productise advanced techniques (agile MMM, incrementality, causal inference, brand equity analytics), and operationalise insight at scale to drive client growth and business performance.You will be a strategic partner to Carat, iProspect, and dentsu X-shaping pitches, influencing client decisioning, and setting the gold standard for media effectiveness across UK&I. As a member of the Marketing Science Executive Team, you will play a critical role in defining the strategic direction of the discipline, cultivating a high-performance culture, and delivering measurable commercial outcomes. Responsibilities Strategic Leadership & Operating Model Define and create the UK&I Data Science strategy, aligned to the broader Data & Analytics vision and media growth priorities. Establish a scalable, future-ready Centre of Excellence: governance, delivery models, talent strategy (onshore/offshore), and operational standards. Influence cross-functional alignment across media, strategy, data, and technology. Innovation, Methodology & Product Development Own the end-to-end data science innovation roadmap to merit powerhouse status: evolve MMM into a digital-first, agile, automated solution; scale incrementality and causal inference; embed experimentation across the full funnel. Develop scalable advanced analytics solutions that incorporate behavioural science and creative analytics (pre and post) Set the benchmark for modelling excellence, experimentation design (lift/RCTs, synthetic controls), forecasting, and brand-performance integration. Drive the development of proprietary tools, frameworks, and IP. Data Infrastructure & Strategic Partnerships Collaborate with Data & Tech to build robust data pipelines, automation, and deployment infrastructure-leveraging dentsu.Connect and other platforms. Partner with Amplifi and external data providers to unlock strategic value and commercial upside. Commercial Growth & Market Impact Lead Measurement & Effectiveness strategy in new business pitches-crafting compelling narratives, proof points, and pricing strategies, delivered in the room and on paper with high impact, contributing to an overall Media increased win rate of % and measurement revenue of +£5m Drive revenue growth through outcome-linked learning agendas and strategic account expansion Influence client C-suite decisioning through data-driven storytelling and strategic advisory Industry leadership and representation of dentsu in external forums: produce thought leadership, increase visibility and promote dentsu capability at key events and with senior stakeholders from both clients and our media partners (Google, Meta, industry bodies) Delivery Excellence & Governance Oversee delivery across Measurement & Effectiveness scopes: staffing, QA, SLAs, and insight-to-value workflows. Institutionalise repeatable excellence through playbooks, case studies, and scalable frameworks. Champion data ethics, privacy, and methodological integrity. Talent, Culture & Global Collaboration Inspire and develop a multidisciplinary team of 40+ analysts, econometricians, data scientists and engineers-fostering a culture of innovation, learning, and inclusion. Shape succession planning and capability development across critical roles. Contribute to global hubs and multi-market initiatives. External Influence & Thought Leadership Represent dentsu in industry forums and thought leadership platforms. Articulate a bold, future-facing POV on modern measurement and the strategic role of data science in media. Success Measures Adoption of a unified, standardised measurement toolkit across priority accounts. Demonstrable growth impact via pitch wins, account expansion, and value tracking. Scaled automation and platform leverage reducing manual effort and increasing insight velocity. High team engagement, retention, and succession in key roles. Qualifications 15+ years in senior leadership roles across analytics, data science, econometrics or measurement, ideally within agency or marketing-led environments. Deep expertise in MMM, experimentation, causal inference, forecasting, and brand-performance integration. Proven track record in pitch leadership, senior client engagement, and commercial storytelling. Strong cross-functional collaboration across media, strategy, engineering, and commercial teams. Demonstrated experience in AI/automation integration within analytics workflows. Soft skills Client-centric, commercially astute and intellectually curious - consistently translates complex data into actionable strategies that drive business outcomes and client growth. Strategic influencer across disciplines - builds alignment and momentum across media, strategy, data, and technology functions, even without formal authority. Executive presence and trusted advisor - engages credibly with senior stakeholders, shaping decisions through clear, evidence-led narratives. High integrity and analytical rigour - sets the standard for transparency, auditability, and ethical use of data in decision-making. Culture builder and talent magnet - fosters an inclusive, high-performance environment that attracts, retains and develops top-tier talent. Location: London Brand: Dentsu Media Time Type: Full time Contract Type: Permanent
Jan 18, 2026
Full time
Head of Data Science page is loaded Head of Data Sciencelocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: RThe purpose of this role is to set the strategic direction for the team, taking ownership of the overall vision and outcomes, liaising with other channels to ensure an integrated approach/roadmap. Job Description: The role We empower brands to make confident media investment decisions-driven by evidence, not opinion.This is a pivotal senior leadership role at the forefront of marketing science transformation. As Head of Data Science, you will architect and lead a world-class Data Science Centre of Excellence, integrating analytics, econometrics, and data science into a unified, high-impact capability. You will modernise measurement methodologies, productise advanced techniques (agile MMM, incrementality, causal inference, brand equity analytics), and operationalise insight at scale to drive client growth and business performance.You will be a strategic partner to Carat, iProspect, and dentsu X-shaping pitches, influencing client decisioning, and setting the gold standard for media effectiveness across UK&I. As a member of the Marketing Science Executive Team, you will play a critical role in defining the strategic direction of the discipline, cultivating a high-performance culture, and delivering measurable commercial outcomes. Responsibilities Strategic Leadership & Operating Model Define and create the UK&I Data Science strategy, aligned to the broader Data & Analytics vision and media growth priorities. Establish a scalable, future-ready Centre of Excellence: governance, delivery models, talent strategy (onshore/offshore), and operational standards. Influence cross-functional alignment across media, strategy, data, and technology. Innovation, Methodology & Product Development Own the end-to-end data science innovation roadmap to merit powerhouse status: evolve MMM into a digital-first, agile, automated solution; scale incrementality and causal inference; embed experimentation across the full funnel. Develop scalable advanced analytics solutions that incorporate behavioural science and creative analytics (pre and post) Set the benchmark for modelling excellence, experimentation design (lift/RCTs, synthetic controls), forecasting, and brand-performance integration. Drive the development of proprietary tools, frameworks, and IP. Data Infrastructure & Strategic Partnerships Collaborate with Data & Tech to build robust data pipelines, automation, and deployment infrastructure-leveraging dentsu.Connect and other platforms. Partner with Amplifi and external data providers to unlock strategic value and commercial upside. Commercial Growth & Market Impact Lead Measurement & Effectiveness strategy in new business pitches-crafting compelling narratives, proof points, and pricing strategies, delivered in the room and on paper with high impact, contributing to an overall Media increased win rate of % and measurement revenue of +£5m Drive revenue growth through outcome-linked learning agendas and strategic account expansion Influence client C-suite decisioning through data-driven storytelling and strategic advisory Industry leadership and representation of dentsu in external forums: produce thought leadership, increase visibility and promote dentsu capability at key events and with senior stakeholders from both clients and our media partners (Google, Meta, industry bodies) Delivery Excellence & Governance Oversee delivery across Measurement & Effectiveness scopes: staffing, QA, SLAs, and insight-to-value workflows. Institutionalise repeatable excellence through playbooks, case studies, and scalable frameworks. Champion data ethics, privacy, and methodological integrity. Talent, Culture & Global Collaboration Inspire and develop a multidisciplinary team of 40+ analysts, econometricians, data scientists and engineers-fostering a culture of innovation, learning, and inclusion. Shape succession planning and capability development across critical roles. Contribute to global hubs and multi-market initiatives. External Influence & Thought Leadership Represent dentsu in industry forums and thought leadership platforms. Articulate a bold, future-facing POV on modern measurement and the strategic role of data science in media. Success Measures Adoption of a unified, standardised measurement toolkit across priority accounts. Demonstrable growth impact via pitch wins, account expansion, and value tracking. Scaled automation and platform leverage reducing manual effort and increasing insight velocity. High team engagement, retention, and succession in key roles. Qualifications 15+ years in senior leadership roles across analytics, data science, econometrics or measurement, ideally within agency or marketing-led environments. Deep expertise in MMM, experimentation, causal inference, forecasting, and brand-performance integration. Proven track record in pitch leadership, senior client engagement, and commercial storytelling. Strong cross-functional collaboration across media, strategy, engineering, and commercial teams. Demonstrated experience in AI/automation integration within analytics workflows. Soft skills Client-centric, commercially astute and intellectually curious - consistently translates complex data into actionable strategies that drive business outcomes and client growth. Strategic influencer across disciplines - builds alignment and momentum across media, strategy, data, and technology functions, even without formal authority. Executive presence and trusted advisor - engages credibly with senior stakeholders, shaping decisions through clear, evidence-led narratives. High integrity and analytical rigour - sets the standard for transparency, auditability, and ethical use of data in decision-making. Culture builder and talent magnet - fosters an inclusive, high-performance environment that attracts, retains and develops top-tier talent. Location: London Brand: Dentsu Media Time Type: Full time Contract Type: Permanent
At Kpler, we are dedicated to helping our clients navigate complex markets with ease. By simplifying global trade information and providing valuable insights, we empower organisations to make informed decisions in commodities, energy, and maritime sectors. Since our founding in 2014, we have focused on delivering top-tier intelligence through user-friendly platforms. Our team of over 700 experts from 35+ countries works tirelessly to transform intricate data into actionable strategies, ensuring our clients stay ahead in a dynamic market landscape. Join us to leverage cutting edge innovation for impactful results and experience unparalleled support on your journey to success. Following MarineTraffic and Spire Maritime acquisitions, Kpler Maritime Services leverages the world's most extensive AIS network to deliver unmatched visibility into global vessel activity. Our platform equips users with real time vessel tracking, detailed vessel characteristics, ownership networks, and rich operations data that power faster, more confident decision making. We are looking for a highly motivated Team Lead to lead the Sales Specialist on developing Maritime Team sales penetration globally, focused on expanding the adoption of our maritime products in EMEA as a direct contributor and globally as a manager, to strengthen our market position and ensure consistent revenue growth across existing clients in the physical and financial markets. Your mission is to: Own and grow a defined book of business for Kpler's Maritime products within the EMEA region - including existing Kpler clients. Manage and develop a team of 3 Sales Specialist across the globe to sell our maritime features to existing customers across their respective territories. Ensure the team develops and acts on defined Territory plans Manage the commercial pipeline for the team as well as your own, with the objective of driving value, maximizing revenue opportunities, and increasing spend within top-priority accounts. Gather insights on products and competitors directly from clients to inform strategy. Ensure the team keeps the CRM up-to-date with accurate notes and updates, and delivers an accurate forecast for each month and quarter. Support cross functional teams and share expertise to drive organizational success. Represent Kpler externally with professionalism and credibility. Collaborate with Account Managers on contracts and terms to secure profitable agreements while ensuring compliance with company policies. You will be a good match if you have/are: Bachelor's degree in Business, Marketing, or a related field (or equivalent professional experience). Strong experience in SaaS Sales roles in the maritime space. Experience working for technology/data vendors. 5+ years experience in a commercial role, with 2-3 years in a management role. Excellent communication and interpersonal skills. Willingness to travel as needed. Highly self motivated, disciplined, and able to thrive in unstructured, fast paced, and dynamic environments. A collaborative team player focused on long term business and team success. Fluency in English - other languages also beneficial. Strong negotiator. Proven ability to develop and train members of the team. We are a dynamic company dedicated to nurturing connections and innovating solutions to tackle market challenges head on. If you thrive on customer satisfaction and turning ideas into reality, then you've found your ideal destination. Are you ready to embark on this exciting journey with us? We make things happen We act decisively and with purpose, going the extra mile. We build together We foster relationships and develop creative solutions to address market challenges. We are here to help We are accessible and supportive to colleagues and clients with a friendly approach. Our People Pledge Don't meet every single requirement? Research shows that women and people of color are less likely than others to apply if they feel like they don't match 100% of the job requirements. Don't let the confidence gap stand in your way, we'd love to hear from you! We understand that experience comes in many different forms and are dedicated to adding new perspectives to the team. Kpler is committed to providing a fair, inclusive and diverse work environment. We believe that different perspectives lead to better ideas, and better ideas allow us to better understand the needs and interests of our diverse, global community. We welcome people of different backgrounds, experiences, abilities and perspectives and are an equal opportunity employer. By applying, I confirm that I have read and accept the Staff Privacy Notice
Jan 17, 2026
Full time
At Kpler, we are dedicated to helping our clients navigate complex markets with ease. By simplifying global trade information and providing valuable insights, we empower organisations to make informed decisions in commodities, energy, and maritime sectors. Since our founding in 2014, we have focused on delivering top-tier intelligence through user-friendly platforms. Our team of over 700 experts from 35+ countries works tirelessly to transform intricate data into actionable strategies, ensuring our clients stay ahead in a dynamic market landscape. Join us to leverage cutting edge innovation for impactful results and experience unparalleled support on your journey to success. Following MarineTraffic and Spire Maritime acquisitions, Kpler Maritime Services leverages the world's most extensive AIS network to deliver unmatched visibility into global vessel activity. Our platform equips users with real time vessel tracking, detailed vessel characteristics, ownership networks, and rich operations data that power faster, more confident decision making. We are looking for a highly motivated Team Lead to lead the Sales Specialist on developing Maritime Team sales penetration globally, focused on expanding the adoption of our maritime products in EMEA as a direct contributor and globally as a manager, to strengthen our market position and ensure consistent revenue growth across existing clients in the physical and financial markets. Your mission is to: Own and grow a defined book of business for Kpler's Maritime products within the EMEA region - including existing Kpler clients. Manage and develop a team of 3 Sales Specialist across the globe to sell our maritime features to existing customers across their respective territories. Ensure the team develops and acts on defined Territory plans Manage the commercial pipeline for the team as well as your own, with the objective of driving value, maximizing revenue opportunities, and increasing spend within top-priority accounts. Gather insights on products and competitors directly from clients to inform strategy. Ensure the team keeps the CRM up-to-date with accurate notes and updates, and delivers an accurate forecast for each month and quarter. Support cross functional teams and share expertise to drive organizational success. Represent Kpler externally with professionalism and credibility. Collaborate with Account Managers on contracts and terms to secure profitable agreements while ensuring compliance with company policies. You will be a good match if you have/are: Bachelor's degree in Business, Marketing, or a related field (or equivalent professional experience). Strong experience in SaaS Sales roles in the maritime space. Experience working for technology/data vendors. 5+ years experience in a commercial role, with 2-3 years in a management role. Excellent communication and interpersonal skills. Willingness to travel as needed. Highly self motivated, disciplined, and able to thrive in unstructured, fast paced, and dynamic environments. A collaborative team player focused on long term business and team success. Fluency in English - other languages also beneficial. Strong negotiator. Proven ability to develop and train members of the team. We are a dynamic company dedicated to nurturing connections and innovating solutions to tackle market challenges head on. If you thrive on customer satisfaction and turning ideas into reality, then you've found your ideal destination. Are you ready to embark on this exciting journey with us? We make things happen We act decisively and with purpose, going the extra mile. We build together We foster relationships and develop creative solutions to address market challenges. We are here to help We are accessible and supportive to colleagues and clients with a friendly approach. Our People Pledge Don't meet every single requirement? Research shows that women and people of color are less likely than others to apply if they feel like they don't match 100% of the job requirements. Don't let the confidence gap stand in your way, we'd love to hear from you! We understand that experience comes in many different forms and are dedicated to adding new perspectives to the team. Kpler is committed to providing a fair, inclusive and diverse work environment. We believe that different perspectives lead to better ideas, and better ideas allow us to better understand the needs and interests of our diverse, global community. We welcome people of different backgrounds, experiences, abilities and perspectives and are an equal opportunity employer. By applying, I confirm that I have read and accept the Staff Privacy Notice
We're seeking a high-performing Senior Sales Director - Corporate WiFi to lead our expansion into the corporate connectivity and secure enterprise WiFi market. This senior, quota-carrying role focuses on building Purple's presence across corporate offices, multi-site enterprises, manufacturing, logistics, professional services, and secure workplace environments. Unlike Purple's heritage in guest WiFi, this role focuses on secure corporate networks, identity-driven access, policy control, monitoring, and enterprise connectivity. You will help organisations modernise their network access strategy, reduce cyber risk, and bring automation and intelligence to their WiFi environments. Reporting to the SVP Global Sales, you will lead Purple's corporate WiFi go to market execution, develop strong customer and partner relationships, and deliver growth in a strategically important vertical. This role is designed to scale in size and complexity over time - beginning with mid market and upper mid market organisations and expanding into national and international tier one enterprise opportunities as the solution and GTM mature. Why Join Purple Our values define us. We get the job done without politics or drama, we develop our people, and we take pride in making work fun. You'll join a team that knows its stuff, keeps learning, and raises the bar every day. What You Will Do Lead all commercial activity for the Corporate WiFi vertical across the UK and international markets. Drive growth initially through mid market and upper mid market opportunities, expanding into large national and tier one international enterprise accounts as the vertical matures. Own a senior sales quota across a pipeline spanning mid market to strategic enterprise deals. Build and maintain executive relationships with CISOs, CIOs, Network Architects, Heads of Workplace, and Digital Transformation leaders. Position Purple as a trusted partner for secure identity based access, network intelligence, segmentation, policy automation, monitoring, and compliance. Articulate the value of secure onboarding, advanced monitoring, analytics, and zero trust based network access. Execute corporate go to market plans across priority verticals including corporate offices, logistics, distribution, manufacturing, and professional services. Support the evolution and refinement of Purple's corporate WiFi offerings as the solution scales toward enterprise grade deployments. Work with MSPs, integrators, and OEM partners to broaden reach, enhance integration, and drive adoption. Support partner enablement to strengthen commercial and technical execution. Represent Purple at industry events, cybersecurity forums, networking conferences, and partner showcases. Contribute to market facing thought leadership on secure corporate WiFi, network intelligence, and identity driven access. Who You Are A proven enterprise sales leader with 7-10+ years selling secure WiFi, network security, identity/access, or cybersecurity solutions. Experienced in selling to CIO, CISO, and IT Director level stakeholders. Comfortable managing complex, multi stakeholder, long sales cycles. Strong understanding of corporate network architectures, security models, and identity based access controls. Commercially driven, highly autonomous, and able to operate effectively in an evolving product/vertical environment. Executive level communication skills with the presence to influence senior technology and security leaders. Excited to help Purple mature this vertical from mid market roots into global tier one enterprise engagements. Values Make it happen - We own things and get them done whatever it takes. Playful and positive - Life's too short to take things too seriously; we love positivity. In it together - We're always available to help for the greater good of the business. No bullsh t, no politics - We want to enjoy coming to work and make it pleasant. Know your stuff, keep learning - We value knowledge and a thirst for more of it. No drama - Things don't always go right, but a calm head always helps. Raise the bar - We aim high, take smart risks, and push what's possible. Bring Your Best Self to Work At Purple, we are committed to fostering a diverse and inclusive workplace. We value the unique perspectives and experiences that each individual brings, and we believe that diversity enriches our team and drives innovation. We encourage applications from candidates of all backgrounds, regardless of race, gender, sexual orientation, religion, disability, or any other characteristic. We understand that everyone's journey is different, and we are open to conversations about flexible working arrangements that can accommodate your needs. Benefits Competitive senior level salary + performance bonus Hybrid working with international travel Emphasis on learning and development to progress your career 25 days holiday (plus bank holidays) and the option to buy extra days 4 volunteering days each year - give something back to the community Life insurance at 2 x salary Employee Assistance Programme, 24/7 helpline Company pension, 4% employer contribution Private Healthcare & Long Term Incentive Plan after 12 months' service
Jan 17, 2026
Full time
We're seeking a high-performing Senior Sales Director - Corporate WiFi to lead our expansion into the corporate connectivity and secure enterprise WiFi market. This senior, quota-carrying role focuses on building Purple's presence across corporate offices, multi-site enterprises, manufacturing, logistics, professional services, and secure workplace environments. Unlike Purple's heritage in guest WiFi, this role focuses on secure corporate networks, identity-driven access, policy control, monitoring, and enterprise connectivity. You will help organisations modernise their network access strategy, reduce cyber risk, and bring automation and intelligence to their WiFi environments. Reporting to the SVP Global Sales, you will lead Purple's corporate WiFi go to market execution, develop strong customer and partner relationships, and deliver growth in a strategically important vertical. This role is designed to scale in size and complexity over time - beginning with mid market and upper mid market organisations and expanding into national and international tier one enterprise opportunities as the solution and GTM mature. Why Join Purple Our values define us. We get the job done without politics or drama, we develop our people, and we take pride in making work fun. You'll join a team that knows its stuff, keeps learning, and raises the bar every day. What You Will Do Lead all commercial activity for the Corporate WiFi vertical across the UK and international markets. Drive growth initially through mid market and upper mid market opportunities, expanding into large national and tier one international enterprise accounts as the vertical matures. Own a senior sales quota across a pipeline spanning mid market to strategic enterprise deals. Build and maintain executive relationships with CISOs, CIOs, Network Architects, Heads of Workplace, and Digital Transformation leaders. Position Purple as a trusted partner for secure identity based access, network intelligence, segmentation, policy automation, monitoring, and compliance. Articulate the value of secure onboarding, advanced monitoring, analytics, and zero trust based network access. Execute corporate go to market plans across priority verticals including corporate offices, logistics, distribution, manufacturing, and professional services. Support the evolution and refinement of Purple's corporate WiFi offerings as the solution scales toward enterprise grade deployments. Work with MSPs, integrators, and OEM partners to broaden reach, enhance integration, and drive adoption. Support partner enablement to strengthen commercial and technical execution. Represent Purple at industry events, cybersecurity forums, networking conferences, and partner showcases. Contribute to market facing thought leadership on secure corporate WiFi, network intelligence, and identity driven access. Who You Are A proven enterprise sales leader with 7-10+ years selling secure WiFi, network security, identity/access, or cybersecurity solutions. Experienced in selling to CIO, CISO, and IT Director level stakeholders. Comfortable managing complex, multi stakeholder, long sales cycles. Strong understanding of corporate network architectures, security models, and identity based access controls. Commercially driven, highly autonomous, and able to operate effectively in an evolving product/vertical environment. Executive level communication skills with the presence to influence senior technology and security leaders. Excited to help Purple mature this vertical from mid market roots into global tier one enterprise engagements. Values Make it happen - We own things and get them done whatever it takes. Playful and positive - Life's too short to take things too seriously; we love positivity. In it together - We're always available to help for the greater good of the business. No bullsh t, no politics - We want to enjoy coming to work and make it pleasant. Know your stuff, keep learning - We value knowledge and a thirst for more of it. No drama - Things don't always go right, but a calm head always helps. Raise the bar - We aim high, take smart risks, and push what's possible. Bring Your Best Self to Work At Purple, we are committed to fostering a diverse and inclusive workplace. We value the unique perspectives and experiences that each individual brings, and we believe that diversity enriches our team and drives innovation. We encourage applications from candidates of all backgrounds, regardless of race, gender, sexual orientation, religion, disability, or any other characteristic. We understand that everyone's journey is different, and we are open to conversations about flexible working arrangements that can accommodate your needs. Benefits Competitive senior level salary + performance bonus Hybrid working with international travel Emphasis on learning and development to progress your career 25 days holiday (plus bank holidays) and the option to buy extra days 4 volunteering days each year - give something back to the community Life insurance at 2 x salary Employee Assistance Programme, 24/7 helpline Company pension, 4% employer contribution Private Healthcare & Long Term Incentive Plan after 12 months' service
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris Technologies is the Trusted Disruptor in the defense industry. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title - Supplier Quality Engineer Job Location - Bristol Job ID - 31730 About this opportunity and L3Harris UK From 11 UK sites, our team of nearly 1,000 people delivers unique capabilities across space, air, land, sea and cyber for military, security and commercial customers across the UK and worldwide. L3Harris in Bristol is our headquarters for our Maritime UK businesses which provides warship automation systems through control and simulation solutions that are in service on Albion Class Landing Platform Docks and Queen Elizabeth Class Aircraft Carriers. More systems are being developed and delivered for Type 26 and Type 31 frigates. We have additional Maritime UK sites across Burgess Hill, Barrow-In-Furness and Portchester. Together, we are powering the Royal Navy's adoption of autonomous surface vehicle technology as well as delivering autonomous capability to UK ports, harbours and offshore energy service providers. A few of our employee benefits are: Half day finish on a Friday 25 days holiday per year (plus bank holidays), increasing with long service and with the opportunity to buy/sell up to 5 days Private medical insurance with optional family cover Pension scheme of up to 8% employer contribution Life Assurance 4x salary (flexible up to 10x) Group income protection Flexible opt-in extras such as a health care cash plan, dental insurance, gym membership, critical illness cover, cycle to work scheme and electric car scheme Employee Family Assistance Program providing mental health and wellbeing support Professional membership reimbursement (discretionary) What the role will involve This role is a quality professional that makes a key contribution to onboarding and developing new suppliers, assessing supplier quality and ensuring products received are defect free. The Supplier Quality Engineer is the liaison between the supply chain management team and suppliers to investigate, analyse and resolve supplier quality issues by conducting audits, defect trend analysis and leading continuous improvement projects to increase the supplier capability to consistently meet Maritime UK requirements. The responsibilities of your role will include the following: Supplier sourcing and development Work with engineering and supply chain to understand requirements and assess the supplier technical capability and roadmap Perform supplier audits for risks and capabilities Specify supplier deliverable quality and compliance requirements Ensure there is a specification matrix Align product verification/test between supplier and L3H acceptance, test, commissioning and installation activities Ensure that design to cost is met Ensure product compliance to specification Identify issues and analyse trends Monitor Supplier Initiated Non-Conformances (SINs) and Non-Conformances (NCs) to identify and resolve trends Ensure quality alignment throughout the supplier organization Drive Root Cause & Corrective Actions (RCCA) from technical Supplier Corrective Action Review (SCARs) and NCs Report trends Create and implement Return to Green plans Actively participate in all technical reviews and gates including design reviews, readiness reviews, first article inspections and acceptance events ensuring compliance to specification Participate in the Quality Alert and containment process Perform onsite supplier assessments Ensure build & test processes are robust and repeatable with no variability Ensure the product can be produced in the most economic, efficient and effective manner Utilise tools and techniques such as FMEA Continuous improvement mindset What you'll bring The role requires the following experience and skills: Degree in Mechanical, Electrical and/or Manufacturing Engineering combined with experience of product design and manufacture Extensive knowledge and practical application of ISO standards (ISO9001, ISO27001, ISO14001, ISO45001) Application of Quality (APQP, PPAP, FMEA) and Lean tools and techniques Important to know Applicants who accept a conditional offer of employment must meet the requirement of right to work in the UK and must meet eligibility requirements for access to classified information and will be subject to government security checks. L3Harris Technologies is proud to be an Equal Opportunity Employer. We are committed to maintaining a workplace that is free from unlawful discrimination and offers equal opportunities for all. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships.
Jan 17, 2026
Full time
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris Technologies is the Trusted Disruptor in the defense industry. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title - Supplier Quality Engineer Job Location - Bristol Job ID - 31730 About this opportunity and L3Harris UK From 11 UK sites, our team of nearly 1,000 people delivers unique capabilities across space, air, land, sea and cyber for military, security and commercial customers across the UK and worldwide. L3Harris in Bristol is our headquarters for our Maritime UK businesses which provides warship automation systems through control and simulation solutions that are in service on Albion Class Landing Platform Docks and Queen Elizabeth Class Aircraft Carriers. More systems are being developed and delivered for Type 26 and Type 31 frigates. We have additional Maritime UK sites across Burgess Hill, Barrow-In-Furness and Portchester. Together, we are powering the Royal Navy's adoption of autonomous surface vehicle technology as well as delivering autonomous capability to UK ports, harbours and offshore energy service providers. A few of our employee benefits are: Half day finish on a Friday 25 days holiday per year (plus bank holidays), increasing with long service and with the opportunity to buy/sell up to 5 days Private medical insurance with optional family cover Pension scheme of up to 8% employer contribution Life Assurance 4x salary (flexible up to 10x) Group income protection Flexible opt-in extras such as a health care cash plan, dental insurance, gym membership, critical illness cover, cycle to work scheme and electric car scheme Employee Family Assistance Program providing mental health and wellbeing support Professional membership reimbursement (discretionary) What the role will involve This role is a quality professional that makes a key contribution to onboarding and developing new suppliers, assessing supplier quality and ensuring products received are defect free. The Supplier Quality Engineer is the liaison between the supply chain management team and suppliers to investigate, analyse and resolve supplier quality issues by conducting audits, defect trend analysis and leading continuous improvement projects to increase the supplier capability to consistently meet Maritime UK requirements. The responsibilities of your role will include the following: Supplier sourcing and development Work with engineering and supply chain to understand requirements and assess the supplier technical capability and roadmap Perform supplier audits for risks and capabilities Specify supplier deliverable quality and compliance requirements Ensure there is a specification matrix Align product verification/test between supplier and L3H acceptance, test, commissioning and installation activities Ensure that design to cost is met Ensure product compliance to specification Identify issues and analyse trends Monitor Supplier Initiated Non-Conformances (SINs) and Non-Conformances (NCs) to identify and resolve trends Ensure quality alignment throughout the supplier organization Drive Root Cause & Corrective Actions (RCCA) from technical Supplier Corrective Action Review (SCARs) and NCs Report trends Create and implement Return to Green plans Actively participate in all technical reviews and gates including design reviews, readiness reviews, first article inspections and acceptance events ensuring compliance to specification Participate in the Quality Alert and containment process Perform onsite supplier assessments Ensure build & test processes are robust and repeatable with no variability Ensure the product can be produced in the most economic, efficient and effective manner Utilise tools and techniques such as FMEA Continuous improvement mindset What you'll bring The role requires the following experience and skills: Degree in Mechanical, Electrical and/or Manufacturing Engineering combined with experience of product design and manufacture Extensive knowledge and practical application of ISO standards (ISO9001, ISO27001, ISO14001, ISO45001) Application of Quality (APQP, PPAP, FMEA) and Lean tools and techniques Important to know Applicants who accept a conditional offer of employment must meet the requirement of right to work in the UK and must meet eligibility requirements for access to classified information and will be subject to government security checks. L3Harris Technologies is proud to be an Equal Opportunity Employer. We are committed to maintaining a workplace that is free from unlawful discrimination and offers equal opportunities for all. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships.
We welcome applications from candidates with disabilities, neurodiversity and long term health conditions, and we are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the recruitment and interview process wherever it is reasonable to do so and, where successful, adjustments will be made to support people within their role. If you are unable to complete your application via our recruitment system or would like to discuss any reasonable adjustments to support you in the application process, please get in touch with us on Job Description Post Award Finance and Project Officer () Post Award Finance and Project Officer Job Number: Research and Innovation Services Open Ended/Permanent - Full Time Working Arrangements : Mon Fri 9am 5pm Closing Date 18 Jan 2026, 11:59:00 PM Disclosure and Barring Service Requirement : Not Applicable. The University At Durham University we are proud of our people. A globally outstanding centre of educational excellence, a collegiate community of extraordinary people, a unique and historic setting - Durham is a university like no other. Across the University we have a huge variety of roles and career opportunities, which together make us a large and successful community, which is a key hub of activity within our region and nationally. Whether you are at the very start, middle or end of your career, there is a role for you. We believe everyone has their own unique skills to offer. We would be thrilled if you would consider joining our thriving University. Further information about the University can be found here . Find out more about the benefits of working at the University and what it is like to live and work in the Durham area on our Why Join Us? - Information Page . The Role and the Department Research and Innovation Services (RIS) provides guidance, expert advice and hands on support for all aspects of research and research related work, including securing funding, working with partners, undertaking knowledge exchange, demonstrating impact, commercialising outputs, ensuring good research practice and supporting professional development. We are seeking a Post Award Finance and Project Officer to join our Post Award Team within Research Operations. This role provides an exciting opportunity to oversee a portfolio of externally funded projects, with a particular emphasis on non research awards. These include complex, coordinator led regional initiatives, KTPs, and a variety of Knowledge Exchange awards that are essential to Durham's objectives. You will deliver comprehensive post award financial and administrative support, ensuring that project leaders and researchers receive timely, expert advice. Your responsibilities will span the full grant lifecycle, from award acceptance and project setup, through financial monitoring and budget management, to final claims, reconciliation, project closure, and preparation for both internal and external audits. Stakeholder engagement is at the core of this role. You will act as the primary point of contact for internal and external partners, facilitating clear communication and effective coordination across departments and funding bodies. You will also regularly review project budgets, income, and expenditure to maintain accuracy and to identify and address any significant variances such as under or overspending, ineligible costs, or issues with overhead recovery. Key Responsibilities Manage the post award financial administration of non research grants, ensuring accurate and timely closure. Prepare and submit financial claims, invoices, and statements in line with funder and institutional deadlines. Monitor budgets, income, and expenditure, identifying and resolving variances, and providing financial forecasts to project leads. Reconcile project accounts, process final expenditure and exchange rate journals, and ensure accurate allocation of income. Ensure compliance with funder terms and conditions, advising stakeholders on eligible expenditure and removing ineligible costs. Coordinate staff approvals with HR, ensuring alignment with project budgets and funder requirements. Calculate and transfer fEC overheads/indirect costs in accordance with approved budgets. Liaise with internal teams (Finance, HR, Departments) and external stakeholders (funders, HEIs, partners) to resolve queries. Maintain accurate, auditable records and ensure financial systems reflect final approved expenditure. Working pattern: Monday - Friday. Hybrid 2 days in the office. You can work additional days in the office if you choose. The base location for this role is Boldon House, our exciting new professional services hub. Boldon House is situated on the outskirts of Durham near the Arnison Centre in Pity Me. Boldon House brings a number of professional services teams together in a vibrant office environment which supports collaborative working and is designed to embrace hybrid working. To find out more, visit the project webpage: Boldon House - Durham University . Working at Durham A competitive salary is only one part of the many fantastic benefits you will receive if you join the University: You'll receive 27 days annual leave per year in addition to 8 public holidays and 4 customary days per year - a total of 39 days. The University closes between Christmas and New Year. We offer a generous pension scheme, and as a new member of staff you will be automatically enrolled into the University Superannuation Scheme (USS). No matter how you travel to work, we have you covered. We have ample parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies. You can also take advantage of our cost effective and environmentally friendly Tusker Car Benefit Scheme, allowing you to lease a brand new electric or hybrid vehicle with savings on tax and National Insurance. We have a genuine commitment to developing our colleagues professionally and personally. There is a comprehensive range of development courses, apprenticeships and access to qualifications and routes to develop your career in the University. All staff have dedicated annual time to concentrate on their personal development opportunities. We provide wide ranging health and wellbeing support including discounted membership for our state of the art sport and gym facilities and access to a 24 7 Employee Assistance Programme. Our on site nursery is rated Outstanding by Ofsted, and you can access holiday camps for children aged 5 16. Our family friendly policies, including maternity and adoption leave, are among the most generous in the higher education sector (and likely above and beyond many employers). We offer all staff the opportunity to take part in volunteering activities to make a difference in the local community. You can access exclusive discounts via our benefits portal including money off at supermarkets, high street retailers, IT products such as Apple, eating out and days out at various attractions. Various salary sacrifice schemes are also available to help you take advantage of tax savings on benefits. If you are moving to Durham, you may be eligible for help with removal costs, and we have a dedicated team who can help you with the practicalities such as house hunting and schools. If you need a visa, we cover most visa costs and offer an interest free loan scheme to pay for dependant visas. Discover more about our total rewards and benefits package here . Durham University is committed to equality, diversity and inclusion Our collective aim is to create an open and inclusive environment where everyone can reach their full potential and we believe our staff should reflect the diversity of the global community in which we work. As a University equality, diversity, and inclusion (EDI) are a key part of the University's Strategy and a central part of everything we do. We also live by our values and our Staff Code of Conduct. At Durham we actively work towards providing an environment where our staff and students can study, work and live in a community which is supportive and inclusive. We welcome and encourage applications from members of groups who are under represented in our workforce including people with disabilities, women and black, Asian and minority ethnic communities. If you have taken time out of your career, and you feel it relevant, let us know about it in your application. If you are a candidate with a disability, we are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the interview process wherever it is reasonable to do so and, where successful, reasonable adjustments will be made to support people within their role. What you need to demonstrate when you apply / Person Specification When you apply it is important that you let us know what skills/experience you have from a similar role and/or what skills/experience you have which would make you right for this role. Further information about the role and responsibilities is at the end of this job description. Where a criteria has an asterisk next to it, it may be given additional weighting when your application is considered. Your application should cover the following criteria: Qualifications / Experience 1 . click apply for full job details
Jan 17, 2026
Full time
We welcome applications from candidates with disabilities, neurodiversity and long term health conditions, and we are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the recruitment and interview process wherever it is reasonable to do so and, where successful, adjustments will be made to support people within their role. If you are unable to complete your application via our recruitment system or would like to discuss any reasonable adjustments to support you in the application process, please get in touch with us on Job Description Post Award Finance and Project Officer () Post Award Finance and Project Officer Job Number: Research and Innovation Services Open Ended/Permanent - Full Time Working Arrangements : Mon Fri 9am 5pm Closing Date 18 Jan 2026, 11:59:00 PM Disclosure and Barring Service Requirement : Not Applicable. The University At Durham University we are proud of our people. A globally outstanding centre of educational excellence, a collegiate community of extraordinary people, a unique and historic setting - Durham is a university like no other. Across the University we have a huge variety of roles and career opportunities, which together make us a large and successful community, which is a key hub of activity within our region and nationally. Whether you are at the very start, middle or end of your career, there is a role for you. We believe everyone has their own unique skills to offer. We would be thrilled if you would consider joining our thriving University. Further information about the University can be found here . Find out more about the benefits of working at the University and what it is like to live and work in the Durham area on our Why Join Us? - Information Page . The Role and the Department Research and Innovation Services (RIS) provides guidance, expert advice and hands on support for all aspects of research and research related work, including securing funding, working with partners, undertaking knowledge exchange, demonstrating impact, commercialising outputs, ensuring good research practice and supporting professional development. We are seeking a Post Award Finance and Project Officer to join our Post Award Team within Research Operations. This role provides an exciting opportunity to oversee a portfolio of externally funded projects, with a particular emphasis on non research awards. These include complex, coordinator led regional initiatives, KTPs, and a variety of Knowledge Exchange awards that are essential to Durham's objectives. You will deliver comprehensive post award financial and administrative support, ensuring that project leaders and researchers receive timely, expert advice. Your responsibilities will span the full grant lifecycle, from award acceptance and project setup, through financial monitoring and budget management, to final claims, reconciliation, project closure, and preparation for both internal and external audits. Stakeholder engagement is at the core of this role. You will act as the primary point of contact for internal and external partners, facilitating clear communication and effective coordination across departments and funding bodies. You will also regularly review project budgets, income, and expenditure to maintain accuracy and to identify and address any significant variances such as under or overspending, ineligible costs, or issues with overhead recovery. Key Responsibilities Manage the post award financial administration of non research grants, ensuring accurate and timely closure. Prepare and submit financial claims, invoices, and statements in line with funder and institutional deadlines. Monitor budgets, income, and expenditure, identifying and resolving variances, and providing financial forecasts to project leads. Reconcile project accounts, process final expenditure and exchange rate journals, and ensure accurate allocation of income. Ensure compliance with funder terms and conditions, advising stakeholders on eligible expenditure and removing ineligible costs. Coordinate staff approvals with HR, ensuring alignment with project budgets and funder requirements. Calculate and transfer fEC overheads/indirect costs in accordance with approved budgets. Liaise with internal teams (Finance, HR, Departments) and external stakeholders (funders, HEIs, partners) to resolve queries. Maintain accurate, auditable records and ensure financial systems reflect final approved expenditure. Working pattern: Monday - Friday. Hybrid 2 days in the office. You can work additional days in the office if you choose. The base location for this role is Boldon House, our exciting new professional services hub. Boldon House is situated on the outskirts of Durham near the Arnison Centre in Pity Me. Boldon House brings a number of professional services teams together in a vibrant office environment which supports collaborative working and is designed to embrace hybrid working. To find out more, visit the project webpage: Boldon House - Durham University . Working at Durham A competitive salary is only one part of the many fantastic benefits you will receive if you join the University: You'll receive 27 days annual leave per year in addition to 8 public holidays and 4 customary days per year - a total of 39 days. The University closes between Christmas and New Year. We offer a generous pension scheme, and as a new member of staff you will be automatically enrolled into the University Superannuation Scheme (USS). No matter how you travel to work, we have you covered. We have ample parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies. You can also take advantage of our cost effective and environmentally friendly Tusker Car Benefit Scheme, allowing you to lease a brand new electric or hybrid vehicle with savings on tax and National Insurance. We have a genuine commitment to developing our colleagues professionally and personally. There is a comprehensive range of development courses, apprenticeships and access to qualifications and routes to develop your career in the University. All staff have dedicated annual time to concentrate on their personal development opportunities. We provide wide ranging health and wellbeing support including discounted membership for our state of the art sport and gym facilities and access to a 24 7 Employee Assistance Programme. Our on site nursery is rated Outstanding by Ofsted, and you can access holiday camps for children aged 5 16. Our family friendly policies, including maternity and adoption leave, are among the most generous in the higher education sector (and likely above and beyond many employers). We offer all staff the opportunity to take part in volunteering activities to make a difference in the local community. You can access exclusive discounts via our benefits portal including money off at supermarkets, high street retailers, IT products such as Apple, eating out and days out at various attractions. Various salary sacrifice schemes are also available to help you take advantage of tax savings on benefits. If you are moving to Durham, you may be eligible for help with removal costs, and we have a dedicated team who can help you with the practicalities such as house hunting and schools. If you need a visa, we cover most visa costs and offer an interest free loan scheme to pay for dependant visas. Discover more about our total rewards and benefits package here . Durham University is committed to equality, diversity and inclusion Our collective aim is to create an open and inclusive environment where everyone can reach their full potential and we believe our staff should reflect the diversity of the global community in which we work. As a University equality, diversity, and inclusion (EDI) are a key part of the University's Strategy and a central part of everything we do. We also live by our values and our Staff Code of Conduct. At Durham we actively work towards providing an environment where our staff and students can study, work and live in a community which is supportive and inclusive. We welcome and encourage applications from members of groups who are under represented in our workforce including people with disabilities, women and black, Asian and minority ethnic communities. If you have taken time out of your career, and you feel it relevant, let us know about it in your application. If you are a candidate with a disability, we are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the interview process wherever it is reasonable to do so and, where successful, reasonable adjustments will be made to support people within their role. What you need to demonstrate when you apply / Person Specification When you apply it is important that you let us know what skills/experience you have from a similar role and/or what skills/experience you have which would make you right for this role. Further information about the role and responsibilities is at the end of this job description. Where a criteria has an asterisk next to it, it may be given additional weighting when your application is considered. Your application should cover the following criteria: Qualifications / Experience 1 . click apply for full job details
Founded in Austria in 2016, iov42 was born out of a bold vision: to unlock the potential of secure, transparent, and trustworthy data sharing across the world's most complex industries. Today, our team of experts spans 12 different nationalities and operates across Europe, bringing together a wealth of diverse perspectives and technical know-how to solve the unique challenges of our globalised economy. About Interu: We are passionate about the impact our product is making, especially in sectors like sustainable supply chain management and traceability. Our flagship application, Interu (interu.io ), is enabling organisations to track forest risk commodities across their supply chains and meet sustainability targets and regulations. By doing so, we are helping combat deforestation and the illicit trade in commodity supplies. Designed for scalability, Interu supports an ever growing number of supply chains and organisations, with the flexibility to onboard other industries and products seamlessly. Overview We're looking for a Customer Success Manager, reporting to the Head of Customer Success, that will own and nurture a portfolio of complex and global customers, ensuring they see continued value from Interu. You'll serve as the main point of contact, building strong relationships, managing day-to-day needs, driving renewals and generating expansion opportunities. With a balance of technical understanding and clear communication, you'll act as both a trusted partner to your clients and the internal voice of the customer. We're a small team located throughout Europe, however, this role will principally be located around our London team. When we're looking for new team members, we're not just looking for fantastic background experience; we are also looking for people that are mission-driven and that fit our ethos of being kind, curious and collaborative. Key responsibilities Customer Success: proactively develop strong relationships with client stakeholders (IT, Compliance, Sustainability Managers, C-level), conduct business reviews, deliver client success plans and use cases, drive user adoption and client satisfaction, maximise and demonstrate ongoing value from our solutions. Client onboarding: create and lead project plans managing all stages of the process to accelerate time-to-value (platform setup, data integration, user training and go live) Supplier onboarding: deliver training sessions and proactively engage with client suppliers to ensure consistent data collection, adoption and engagement from the clients' supply chain. Professional Services: deliver ad hoc tailored services that extend value beyond the core SaaS deliverables and subscription. User Support: ensure timely response and resolution of user queries by directly answering platform questions and escalating technical issues to the Engineering team. Reporting: provide accurate and timely reporting for all accounts in your portfolio, keeping the CRM up-to-date, flagging key activities and escalating risk. Product collaboration: gather and translate user feedback and suggestions to inform potential improvements and help the Product team drive the solution roadmap. Sales collaboration: closely work with the Sales team to position the Customer Success programme during pre Sales, ensure subscription renewal at all clients; and generate, elevate and help convert up sell and cross sell opportunities. Marketing collaboration: develop customer advocacy and participate in generating content to showcase client success (case studies, newsletter, blog posts ) Operations: as required, lead ad hoc internal projects to drive scalability and efficiency within the Customer Success function and/or across other functions (e.g. writing playbooks, deploying new tools, enhancing and documenting processes ) About you 4+ years Customer Success experience in the SaaS industry, preferably in the ESG, sustainability and/or compliance space Proven track record of successfully coordinating multiple business critical projects at once and managing a portfolio of large global accounts with different entities Clear verbal and written communicator, English business fluency essential English and Dutch business fluency essential, German would be an added plus Excellent presentation skills, capable of commanding advanced discussions with the client's C Suite and other stakeholders in a confident, credible and engaging manner Good commercial acumen and customer first attitude Highly organised with great attention to detail Self motivated, proactive, pragmatic and curious about learning and solving problems Experience working with customer success and/or client engagement tools Team player, able to coordinate and build strong working relationships with all partner functions: Support, Sales, Product and Engineering Passion for environmental, climate, or sustainability issues, and a genuine interest in supporting organisations working towards positive impact The opportunity to work remotely 3 days/week and 2 days/week from our London WeWork office A technical challenge on a project that can make a difference
Jan 17, 2026
Full time
Founded in Austria in 2016, iov42 was born out of a bold vision: to unlock the potential of secure, transparent, and trustworthy data sharing across the world's most complex industries. Today, our team of experts spans 12 different nationalities and operates across Europe, bringing together a wealth of diverse perspectives and technical know-how to solve the unique challenges of our globalised economy. About Interu: We are passionate about the impact our product is making, especially in sectors like sustainable supply chain management and traceability. Our flagship application, Interu (interu.io ), is enabling organisations to track forest risk commodities across their supply chains and meet sustainability targets and regulations. By doing so, we are helping combat deforestation and the illicit trade in commodity supplies. Designed for scalability, Interu supports an ever growing number of supply chains and organisations, with the flexibility to onboard other industries and products seamlessly. Overview We're looking for a Customer Success Manager, reporting to the Head of Customer Success, that will own and nurture a portfolio of complex and global customers, ensuring they see continued value from Interu. You'll serve as the main point of contact, building strong relationships, managing day-to-day needs, driving renewals and generating expansion opportunities. With a balance of technical understanding and clear communication, you'll act as both a trusted partner to your clients and the internal voice of the customer. We're a small team located throughout Europe, however, this role will principally be located around our London team. When we're looking for new team members, we're not just looking for fantastic background experience; we are also looking for people that are mission-driven and that fit our ethos of being kind, curious and collaborative. Key responsibilities Customer Success: proactively develop strong relationships with client stakeholders (IT, Compliance, Sustainability Managers, C-level), conduct business reviews, deliver client success plans and use cases, drive user adoption and client satisfaction, maximise and demonstrate ongoing value from our solutions. Client onboarding: create and lead project plans managing all stages of the process to accelerate time-to-value (platform setup, data integration, user training and go live) Supplier onboarding: deliver training sessions and proactively engage with client suppliers to ensure consistent data collection, adoption and engagement from the clients' supply chain. Professional Services: deliver ad hoc tailored services that extend value beyond the core SaaS deliverables and subscription. User Support: ensure timely response and resolution of user queries by directly answering platform questions and escalating technical issues to the Engineering team. Reporting: provide accurate and timely reporting for all accounts in your portfolio, keeping the CRM up-to-date, flagging key activities and escalating risk. Product collaboration: gather and translate user feedback and suggestions to inform potential improvements and help the Product team drive the solution roadmap. Sales collaboration: closely work with the Sales team to position the Customer Success programme during pre Sales, ensure subscription renewal at all clients; and generate, elevate and help convert up sell and cross sell opportunities. Marketing collaboration: develop customer advocacy and participate in generating content to showcase client success (case studies, newsletter, blog posts ) Operations: as required, lead ad hoc internal projects to drive scalability and efficiency within the Customer Success function and/or across other functions (e.g. writing playbooks, deploying new tools, enhancing and documenting processes ) About you 4+ years Customer Success experience in the SaaS industry, preferably in the ESG, sustainability and/or compliance space Proven track record of successfully coordinating multiple business critical projects at once and managing a portfolio of large global accounts with different entities Clear verbal and written communicator, English business fluency essential English and Dutch business fluency essential, German would be an added plus Excellent presentation skills, capable of commanding advanced discussions with the client's C Suite and other stakeholders in a confident, credible and engaging manner Good commercial acumen and customer first attitude Highly organised with great attention to detail Self motivated, proactive, pragmatic and curious about learning and solving problems Experience working with customer success and/or client engagement tools Team player, able to coordinate and build strong working relationships with all partner functions: Support, Sales, Product and Engineering Passion for environmental, climate, or sustainability issues, and a genuine interest in supporting organisations working towards positive impact The opportunity to work remotely 3 days/week and 2 days/week from our London WeWork office A technical challenge on a project that can make a difference
VP, Head of National FI page is loaded VP, Head of National FIlocations: Birmingham, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R3511 As a leading provider of insurance and reinsurance with worldwide operations and employees in Bermuda, U.S., U.K., Continental Europe and Asia, we recognize that our success is derived directly from those who matter the most: our people . At Sompo International, our values of integrity, collaboration, agility, execution and excellence underpin our culture and our commitment to providing an employee experience that attracts and engages the best talent in the industry. As we continue to grow, we strive to find diverse, innovative and driven professionals to join our teams and offer a broad range of career and development opportunities at all levels, in multiple business areas, in each of our locations throughout the world. Our compensation and benefits programs are market driven and competitive, with excellent family friendly policies and flexible working provisions. Job Description Sompo has a unique opportunity for a Head of National Financial Institutions in our Financial Institutions team in our UK business.The Financial Institutions team, established in 2014, boasts a robust network of brokers and provides a comprehensive range of FI products. The team is committed to expanding its regional presence and aims to grow nationally across the UK and Ireland. We are dedicated to this initiative and are enthusiastic about developing the necessary infrastructure to support it.Location: This position will be based out of our Birmingham office and report into the Head of Financial Institutions UK. We strive for collaboration which is why we offer a work environment where our employees thrive and develop long lasting careers.Our business, Your impact, Shared opportunity What you'll be doing: Underwriting - Full and thorough underwriting of all accounts in accordance with underwriting guidelines and individual authority granted by management. Profitability - Focus on profitability of portfolio Production - heavy focus on regional broker development - Nationally in the UK. New Business - strong focus on new business production - main focus to grow regional/national FI portfolio. Renewal Retention - focus on renewal retention. Target to be set with unit head. Service - Implementation of first-class underwriting Service, building a strong reputation that is recognised as superior in the Industry. Broker maintenance - continuous engagement with brokers including regular catchups, meetings, entertainment, etc Collaboration - to work with other Financial Lines business units to grow the regional portfolio Wording / product development - Build a market leading product(s) to compete with competitors and bring adequate coverage to our clients. Portal development - take a leading role in the design and development of a Financial Lines wide underwriting portal to enable electronic trading for brokers Market material - develop product supporting material including IPID, sales material, website and other product collateral to support marketing and production initiatives. Communication - continuous input, feedback and support at FI underwriting meetings. Strategy - contribute to FI strategy e.g. broker development, online portals, appetite, etc Budgeting/planning - Assist unit head with budgeting and planning Administration - All risks to be filed electronically to the standard set by the unit head. Reporting - data analysis and regular review of portfolio as and when required by unit head Travel - expectation of national travel where required and necessaryWhat you'll bring: A minimum of 10 years relevant underwriting experience Experience and technical knowledge of underwriting a range of FI placements desirable Experience in underwriting UK FI business Strong problem solving and decision making abilities. Excellent written and oral communication skills Exceptional interpersonal skills with the ability to work in a team environment. Strong analytical skills Ability to work effectively in a pressured environment Appetite and hunger to learn and grow and 'go the extra mile'. Eye for detail Ability to organize efficiently Competent computer skillsOur Benefits We continuously evaluate and update our benefit programs to ensure that our plans meet the needs of our employees and their dependents. Below are a few highlights of our inclusive benefit programs: Expansive Health & Wellness Benefits Generous Retirement & Savings Plans Global Parental Leave & Adoption AssistanceWe strive to create exceptional value for our clients and shareholders while maintaining Sompo as an attractive place to work. We foster an environment of ongoing, open dialogue between managers and their direct reports, and believe in an organizational environment where everyone belongs. We proudly are a multi-racial, multi-cultural, global enterprise. We reject all forms of racism, bigotry, prejudice and injustice and continue to invest in building out an inclusive and diverse work environment. Expert Partners. Clarity in complexity. Unwavering commitment .We're Sompo, a global provider of property, casualty, and specialty insurance and reinsurance. Building on Sompo Holdings' 130 years of innovation, we're committed to applying all of our experience to simplify yours.Our dedication to you shows up in the care we put in every detail, working to create a frictionless risk management journey for everyone we serve.We lead with your priorities, meticulously crafting solutions, sharing insights, and understanding your needs.Around the world, our 9,000+ employees use their expertise to learn, improve and find clear answers for your complex challenges.Because when you choose Sompo, you choose the ease of expertise.Sompo is an equal opportunity employer committed to a diverse workforce. To learn more about visit our website at We are Sompo, a global provider of commercial and consumer property, casualty, and specialty insurance and reinsurance. Building on the 130 years of innovation of our parent company, Sompo Holdings, Inc., Sompo employs approximately 9,500 people around the world who use their in-depth knowledge and expertise to help simplify and resolve your complex challenges. Because when you choose Sompo, you choose The Ease of ExpertiseTM . "Sompo" refers to the brand under which Sompo International Holdings Ltd., a Bermuda-based holding company, together with its consolidated subsidiaries, operates its global property and casualty (re)insurance businesses. Sompo International Holdings Ltd. is an indirect wholly-owned subsidiary of Sompo Holdings, Inc., one of the leading property and casualty groups in the world with excellent financial strength as evidenced by ratings of A+ (Superior) from A.M. Best (XV size category) and A+ (Strong) from Standard & Poor's. Shares of Sompo Holdings, Inc. are listed on the Tokyo Stock Exchange. To learn more please follow us on or visit .
Jan 17, 2026
Full time
VP, Head of National FI page is loaded VP, Head of National FIlocations: Birmingham, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R3511 As a leading provider of insurance and reinsurance with worldwide operations and employees in Bermuda, U.S., U.K., Continental Europe and Asia, we recognize that our success is derived directly from those who matter the most: our people . At Sompo International, our values of integrity, collaboration, agility, execution and excellence underpin our culture and our commitment to providing an employee experience that attracts and engages the best talent in the industry. As we continue to grow, we strive to find diverse, innovative and driven professionals to join our teams and offer a broad range of career and development opportunities at all levels, in multiple business areas, in each of our locations throughout the world. Our compensation and benefits programs are market driven and competitive, with excellent family friendly policies and flexible working provisions. Job Description Sompo has a unique opportunity for a Head of National Financial Institutions in our Financial Institutions team in our UK business.The Financial Institutions team, established in 2014, boasts a robust network of brokers and provides a comprehensive range of FI products. The team is committed to expanding its regional presence and aims to grow nationally across the UK and Ireland. We are dedicated to this initiative and are enthusiastic about developing the necessary infrastructure to support it.Location: This position will be based out of our Birmingham office and report into the Head of Financial Institutions UK. We strive for collaboration which is why we offer a work environment where our employees thrive and develop long lasting careers.Our business, Your impact, Shared opportunity What you'll be doing: Underwriting - Full and thorough underwriting of all accounts in accordance with underwriting guidelines and individual authority granted by management. Profitability - Focus on profitability of portfolio Production - heavy focus on regional broker development - Nationally in the UK. New Business - strong focus on new business production - main focus to grow regional/national FI portfolio. Renewal Retention - focus on renewal retention. Target to be set with unit head. Service - Implementation of first-class underwriting Service, building a strong reputation that is recognised as superior in the Industry. Broker maintenance - continuous engagement with brokers including regular catchups, meetings, entertainment, etc Collaboration - to work with other Financial Lines business units to grow the regional portfolio Wording / product development - Build a market leading product(s) to compete with competitors and bring adequate coverage to our clients. Portal development - take a leading role in the design and development of a Financial Lines wide underwriting portal to enable electronic trading for brokers Market material - develop product supporting material including IPID, sales material, website and other product collateral to support marketing and production initiatives. Communication - continuous input, feedback and support at FI underwriting meetings. Strategy - contribute to FI strategy e.g. broker development, online portals, appetite, etc Budgeting/planning - Assist unit head with budgeting and planning Administration - All risks to be filed electronically to the standard set by the unit head. Reporting - data analysis and regular review of portfolio as and when required by unit head Travel - expectation of national travel where required and necessaryWhat you'll bring: A minimum of 10 years relevant underwriting experience Experience and technical knowledge of underwriting a range of FI placements desirable Experience in underwriting UK FI business Strong problem solving and decision making abilities. Excellent written and oral communication skills Exceptional interpersonal skills with the ability to work in a team environment. Strong analytical skills Ability to work effectively in a pressured environment Appetite and hunger to learn and grow and 'go the extra mile'. Eye for detail Ability to organize efficiently Competent computer skillsOur Benefits We continuously evaluate and update our benefit programs to ensure that our plans meet the needs of our employees and their dependents. Below are a few highlights of our inclusive benefit programs: Expansive Health & Wellness Benefits Generous Retirement & Savings Plans Global Parental Leave & Adoption AssistanceWe strive to create exceptional value for our clients and shareholders while maintaining Sompo as an attractive place to work. We foster an environment of ongoing, open dialogue between managers and their direct reports, and believe in an organizational environment where everyone belongs. We proudly are a multi-racial, multi-cultural, global enterprise. We reject all forms of racism, bigotry, prejudice and injustice and continue to invest in building out an inclusive and diverse work environment. Expert Partners. Clarity in complexity. Unwavering commitment .We're Sompo, a global provider of property, casualty, and specialty insurance and reinsurance. Building on Sompo Holdings' 130 years of innovation, we're committed to applying all of our experience to simplify yours.Our dedication to you shows up in the care we put in every detail, working to create a frictionless risk management journey for everyone we serve.We lead with your priorities, meticulously crafting solutions, sharing insights, and understanding your needs.Around the world, our 9,000+ employees use their expertise to learn, improve and find clear answers for your complex challenges.Because when you choose Sompo, you choose the ease of expertise.Sompo is an equal opportunity employer committed to a diverse workforce. To learn more about visit our website at We are Sompo, a global provider of commercial and consumer property, casualty, and specialty insurance and reinsurance. Building on the 130 years of innovation of our parent company, Sompo Holdings, Inc., Sompo employs approximately 9,500 people around the world who use their in-depth knowledge and expertise to help simplify and resolve your complex challenges. Because when you choose Sompo, you choose The Ease of ExpertiseTM . "Sompo" refers to the brand under which Sompo International Holdings Ltd., a Bermuda-based holding company, together with its consolidated subsidiaries, operates its global property and casualty (re)insurance businesses. Sompo International Holdings Ltd. is an indirect wholly-owned subsidiary of Sompo Holdings, Inc., one of the leading property and casualty groups in the world with excellent financial strength as evidenced by ratings of A+ (Superior) from A.M. Best (XV size category) and A+ (Strong) from Standard & Poor's. Shares of Sompo Holdings, Inc. are listed on the Tokyo Stock Exchange. To learn more please follow us on or visit .
As a Brand Champion (our version of a Customer Success Manager), your number one priority is ensuring marketers are getting as much value as possible from the brand health data in their Tracksuit Dashboards. Why this role exists At Tracksuit, Brand Champions turn brand health data into business momentum. You'll help marketers get max value from their Tracksuit dashboards so they renew, expand, and rave. You'll be the trusted partner for a portfolio of brilliant brands, educating, unblocking, and celebrating progress. As we scale a product customers love and a community marketers are proud to belong to, this role is central to Tracksuit's expansion. What you'll do: Onboard & activate: Set clear success plans and get customers to first value quickly. Run brilliant rhythms: Lead Quarterly Check-Ins that tie product usage to outcomes. Protect & grow: Spot risk early, build save plans, own renewals, and drive expansion. Turn insight into impact: Translate feedback into crisp, actionable signals for Product & Marketing. Keep the house tidy: Maintain accurate health, notes, and forecasts - no surprises. Level up the journey: Champion playbooks and continuously improve our customer experience. Build real relationships: Partner with CMOs, Heads of Marketing, founders and marketers with calm, clear communication. What you'll bring: 2-4+ years in Customer Success / Account Management (B2B SaaS or adjacent). Commercial chops (GRR/NRR, negotiation, forecasting) and a bias to outcomes. Brand & marketing fluency-you get why brand matters and how to prove it. Data-literate and product-curious; comfortable guiding conversations with dashboards. Excellent written & verbal comms across exec, user and technical audiences. Tools familiarity (we use Vitally, HubSpot, Subskribe, Notion, Google Workspace). Our flavour of High Care + High Performance: kind, organised, ambitious, team-first. What success looks like (first 12months) Portfolio hits GRR/NRR targets with reliable, inspection-ready forecasts. Every account has a documented success plan and healthy adoption baseline. Clear expansion pipeline with repeatable motions aligned to ICP & segment. Customer insights inform roadmap, marketing narratives, and enablement. Playbooks improved with your fingerprints. Why join us at Tracksuit? As one of Australasia's fastest growing startups, we've hand-picked a world-class team of kind, ambitious, generous, and smart humans. But don't take our word for it! You'll be joining the: Mumbrella Marketing Company of the Year 2022 HRD Employer of Choice NZ Hi Tech Awards, Emerging Company of the Year 2024 AFR Best Place to Work Media and Marketing (4th place) 2024 At just over 4 years old, we're incredibly grateful and excited to be working with over 1000+ epic brands across the UK, USA, Canada, NZ and AU like Represent Clothing, Lowes, Turo, Heights, MoonCup, AllPress, Rapha, Sol De Janeiro, Tiffany & Co, MyFitnessPal, Hatch, Bondi Sands and more. Tracksuit's vision is to be used in every strategic growth conversation for the best consumer brands of today and tomorrow. We're doing this by becoming the common language to measure and communicate the value of brand building. We've built beautiful, always-on, radically affordable brand tracking - taking an old-school, $100k+ market research product and making it 10x easier to use and 10x more affordable. We're a tight-knit, supportive, and ambitious team, driven to empower companies to use brand to drive success. Our culture thrives on complete transparency, trust, learning, and constant development and improvement. Underpinning the experience are our great benefits, including: Compensation: Competitive market rate remuneration, which is reviewed annually. Our radically transparent compensation policy ensures that salaries are fair across the entire team. Employee Share Option Program (ESOP): So that everyone on the team has a share in Tracksuit's success. Progressive health and wellness benefits: Including an annual wellness bonus, access to a premium EAP platform, and 6 weeks of paid annual leave. Generous parental benefits: 12 weeks' paid parental leave for either caregiver, additional sick leave for IVF, gradual return to work. A £1000 personal L&D budget for each Trackstar, plus additional growth opportunities including mentorships, speaking engagements, and travel. Flexible working: We have beautiful offices in Auckland, Sydney, London, and New York. We are office first but offer full flexibility day to day and adopt a balanced approach to WFH/in-office work. Most importantly, when you join, you'll receive an epic Tracksuit which reflects our vibe. We are built for speed and comfort, we're fun and informal, and we're practical and ready for anything We will begin reviewing applications from Monday 5th January 2026. Thank you for your patience - we're excited to connect with you in the new year! FYI - We're pet-friendly in principle and practice - with the occasional four-legged visitor adding to the charm, not the chaos. 50000 - 67000 GBP a year Please note: this role also includes up to 20% commissions on-top of base. We practice transparent compensation at Tracksuit, which means we put a real focus on fair compensation for our people and their roles. We run comprehensive full-cycle comp reviews annually, as well as rolling promotions when you've levelled up. Your salary is supplemented with our best-in-class benefits package, as well as generous ESOP.
Jan 17, 2026
Full time
As a Brand Champion (our version of a Customer Success Manager), your number one priority is ensuring marketers are getting as much value as possible from the brand health data in their Tracksuit Dashboards. Why this role exists At Tracksuit, Brand Champions turn brand health data into business momentum. You'll help marketers get max value from their Tracksuit dashboards so they renew, expand, and rave. You'll be the trusted partner for a portfolio of brilliant brands, educating, unblocking, and celebrating progress. As we scale a product customers love and a community marketers are proud to belong to, this role is central to Tracksuit's expansion. What you'll do: Onboard & activate: Set clear success plans and get customers to first value quickly. Run brilliant rhythms: Lead Quarterly Check-Ins that tie product usage to outcomes. Protect & grow: Spot risk early, build save plans, own renewals, and drive expansion. Turn insight into impact: Translate feedback into crisp, actionable signals for Product & Marketing. Keep the house tidy: Maintain accurate health, notes, and forecasts - no surprises. Level up the journey: Champion playbooks and continuously improve our customer experience. Build real relationships: Partner with CMOs, Heads of Marketing, founders and marketers with calm, clear communication. What you'll bring: 2-4+ years in Customer Success / Account Management (B2B SaaS or adjacent). Commercial chops (GRR/NRR, negotiation, forecasting) and a bias to outcomes. Brand & marketing fluency-you get why brand matters and how to prove it. Data-literate and product-curious; comfortable guiding conversations with dashboards. Excellent written & verbal comms across exec, user and technical audiences. Tools familiarity (we use Vitally, HubSpot, Subskribe, Notion, Google Workspace). Our flavour of High Care + High Performance: kind, organised, ambitious, team-first. What success looks like (first 12months) Portfolio hits GRR/NRR targets with reliable, inspection-ready forecasts. Every account has a documented success plan and healthy adoption baseline. Clear expansion pipeline with repeatable motions aligned to ICP & segment. Customer insights inform roadmap, marketing narratives, and enablement. Playbooks improved with your fingerprints. Why join us at Tracksuit? As one of Australasia's fastest growing startups, we've hand-picked a world-class team of kind, ambitious, generous, and smart humans. But don't take our word for it! You'll be joining the: Mumbrella Marketing Company of the Year 2022 HRD Employer of Choice NZ Hi Tech Awards, Emerging Company of the Year 2024 AFR Best Place to Work Media and Marketing (4th place) 2024 At just over 4 years old, we're incredibly grateful and excited to be working with over 1000+ epic brands across the UK, USA, Canada, NZ and AU like Represent Clothing, Lowes, Turo, Heights, MoonCup, AllPress, Rapha, Sol De Janeiro, Tiffany & Co, MyFitnessPal, Hatch, Bondi Sands and more. Tracksuit's vision is to be used in every strategic growth conversation for the best consumer brands of today and tomorrow. We're doing this by becoming the common language to measure and communicate the value of brand building. We've built beautiful, always-on, radically affordable brand tracking - taking an old-school, $100k+ market research product and making it 10x easier to use and 10x more affordable. We're a tight-knit, supportive, and ambitious team, driven to empower companies to use brand to drive success. Our culture thrives on complete transparency, trust, learning, and constant development and improvement. Underpinning the experience are our great benefits, including: Compensation: Competitive market rate remuneration, which is reviewed annually. Our radically transparent compensation policy ensures that salaries are fair across the entire team. Employee Share Option Program (ESOP): So that everyone on the team has a share in Tracksuit's success. Progressive health and wellness benefits: Including an annual wellness bonus, access to a premium EAP platform, and 6 weeks of paid annual leave. Generous parental benefits: 12 weeks' paid parental leave for either caregiver, additional sick leave for IVF, gradual return to work. A £1000 personal L&D budget for each Trackstar, plus additional growth opportunities including mentorships, speaking engagements, and travel. Flexible working: We have beautiful offices in Auckland, Sydney, London, and New York. We are office first but offer full flexibility day to day and adopt a balanced approach to WFH/in-office work. Most importantly, when you join, you'll receive an epic Tracksuit which reflects our vibe. We are built for speed and comfort, we're fun and informal, and we're practical and ready for anything We will begin reviewing applications from Monday 5th January 2026. Thank you for your patience - we're excited to connect with you in the new year! FYI - We're pet-friendly in principle and practice - with the occasional four-legged visitor adding to the charm, not the chaos. 50000 - 67000 GBP a year Please note: this role also includes up to 20% commissions on-top of base. We practice transparent compensation at Tracksuit, which means we put a real focus on fair compensation for our people and their roles. We run comprehensive full-cycle comp reviews annually, as well as rolling promotions when you've levelled up. Your salary is supplemented with our best-in-class benefits package, as well as generous ESOP.
We are looking for a Assistant Store Manager to join Team OB in our Chelmsford store. As an Assistant Store Manager, you will work alongside your Store Manager to enhance sales and motivate your team. Reporting to the Store Manager, you will bring enthusiasm, positivity, and joy to the store by inspiring your customers and colleagues and maximising sales. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role OB Assistant Store Managers will: Analyse a variety of reports to measure the success of the store and team. Work with KPIs to evaluate the store's performance and identify development areas. Lead by example and provide guidance to all team members, making sure their personal objectives and the store's objectives are being met. Work alongside the store manager to ensure the team delivers exceptional customer experiences. Support your store manager with progress meetings and appraisals in a timely manner for all team members and carry out the meetings where appropriate. Work with your team to develop and support their career progression. Follow company guidelines for all cash handling including till transactions and cashing up. Make sure the team always adhere to OB operational standards. Have an approachable yet authoritative written and verbal communication style, in-keeping with the Oliver Bonas tone of voice. Bonas Benefits: Generous employee discount up to 60% off all OB products Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service Annual discretionary profit related bonus scheme Free membership for our Westfield Health Cash Plan or Private Medical Auto-enrolment into our pension plan Refer a Friend incentive Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support through 360L eLearning platform Free refreshments and treats in store What we look for: Experience in team management. Positivity, vibrancy and ready to take on anything. Someone who's kind, helpful and considerate towards customers and team members alike. Exceptional organisation skills and natural multi-tasking ability. Commercial awareness. Ambition, resourcefulness and someone who's looking for opportunities to learn more. Equity, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:
Jan 16, 2026
Full time
We are looking for a Assistant Store Manager to join Team OB in our Chelmsford store. As an Assistant Store Manager, you will work alongside your Store Manager to enhance sales and motivate your team. Reporting to the Store Manager, you will bring enthusiasm, positivity, and joy to the store by inspiring your customers and colleagues and maximising sales. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role OB Assistant Store Managers will: Analyse a variety of reports to measure the success of the store and team. Work with KPIs to evaluate the store's performance and identify development areas. Lead by example and provide guidance to all team members, making sure their personal objectives and the store's objectives are being met. Work alongside the store manager to ensure the team delivers exceptional customer experiences. Support your store manager with progress meetings and appraisals in a timely manner for all team members and carry out the meetings where appropriate. Work with your team to develop and support their career progression. Follow company guidelines for all cash handling including till transactions and cashing up. Make sure the team always adhere to OB operational standards. Have an approachable yet authoritative written and verbal communication style, in-keeping with the Oliver Bonas tone of voice. Bonas Benefits: Generous employee discount up to 60% off all OB products Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service Annual discretionary profit related bonus scheme Free membership for our Westfield Health Cash Plan or Private Medical Auto-enrolment into our pension plan Refer a Friend incentive Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support through 360L eLearning platform Free refreshments and treats in store What we look for: Experience in team management. Positivity, vibrancy and ready to take on anything. Someone who's kind, helpful and considerate towards customers and team members alike. Exceptional organisation skills and natural multi-tasking ability. Commercial awareness. Ambition, resourcefulness and someone who's looking for opportunities to learn more. Equity, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:
Head of HR - Central Functions page is loaded Head of HR - Central Functionsremote type: Praca z domulocations: Londontime type: Zatrudnienie w pełnym wymiarze godzinposted on: Opublikowano dzisiajjob requisition id: We're looking for a Head of HR to join our central functions team on a 6-month fixed-term contract. In this pivotal role, you'll lead on HR Business Partnering, providing clear, commercially focused advice and partnering with senior stakeholders to deliver our people strategy. You'll act as a trusted advisor, building strong relationships between HR and the business to ensure our approach reflects real business needs. Your work will help shape and implement strategies that create a positive, inclusive, and high-performing environment for everyone. Location: UK Home based We are offering this role on a 6 month FTC basis At Capita, we live by our values: Customer First, Always; Fearless Innovation; Achieve Together; Everyone is Valued. These guide how we work, collaborate, and deliver exceptional results. Job title: Head of HR - Central Functions Job Description: What We're Looking For Broad HR expertise gained in dynamic, fast-paced environments. Experience supporting varied business areas, including IT and corporate functions. Knowledge of employment law, including tribunal claims and settlement agreements. Proven ability to partner with leadership teams to deliver people plans and initiatives. Skilled at navigating complex structures and supplier arrangements. A natural coach who empowers leaders and fosters high-performing teams. Strong interpersonal and communication skills to build trust and influence. Ability to create clear, well-structured reports and briefs. Analytical mindset with a focus on problem-solving and attention to detail. Commitment to role-modelling our values and promoting an inclusive culture. What You'll Do Lead the people strategy across IT and corporate functions, aligning with business objectives. Act as a trusted coach and confidant to senior leaders, influencing decisions that drive engagement and performance. Take the lead on major projects, including business transformation and organisational change. Champion diversity, equity, and inclusion initiatives that create a workplace where everyone feels valued. Ensure smooth delivery of key HR activities such as pay reviews and audits. Use data and insights to inform decisions and shape the people agenda. Align local plans with HR Centres of Excellence and deliver innovative solutions to complex challenges. Promote our corporate values and foster diversity of thought. Drive resource planning, skills development, succession, and engagement strategies.You'll have the opportunity to make a real impact, working in a collaborative environment that values innovation, inclusivity, and continuous improvement. We offer flexibility, professional development, and the chance to shape the future of our organisation. Competitive salary 23 days' holiday , rising to 27 (pro rata) - plus the option to buy more after qualifying period Paid volunteering day with a charity of your choice Generous family leave policies - including 15 weeks' fully paid maternity, adoption, and shared parental leave Cycle2Work scheme , pension, life assurance, and more What we hope you'll do next: Choose apply now and join a team that's making a difference.We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email and we'll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website. Location: London,Zjednoczone Królestwo Time Type: Zatrudnienie w pełnym wymiarze godzin Contract Type: Czas określony (Fixed Term) Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes - for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business - in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors. Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people's lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.
Jan 16, 2026
Full time
Head of HR - Central Functions page is loaded Head of HR - Central Functionsremote type: Praca z domulocations: Londontime type: Zatrudnienie w pełnym wymiarze godzinposted on: Opublikowano dzisiajjob requisition id: We're looking for a Head of HR to join our central functions team on a 6-month fixed-term contract. In this pivotal role, you'll lead on HR Business Partnering, providing clear, commercially focused advice and partnering with senior stakeholders to deliver our people strategy. You'll act as a trusted advisor, building strong relationships between HR and the business to ensure our approach reflects real business needs. Your work will help shape and implement strategies that create a positive, inclusive, and high-performing environment for everyone. Location: UK Home based We are offering this role on a 6 month FTC basis At Capita, we live by our values: Customer First, Always; Fearless Innovation; Achieve Together; Everyone is Valued. These guide how we work, collaborate, and deliver exceptional results. Job title: Head of HR - Central Functions Job Description: What We're Looking For Broad HR expertise gained in dynamic, fast-paced environments. Experience supporting varied business areas, including IT and corporate functions. Knowledge of employment law, including tribunal claims and settlement agreements. Proven ability to partner with leadership teams to deliver people plans and initiatives. Skilled at navigating complex structures and supplier arrangements. A natural coach who empowers leaders and fosters high-performing teams. Strong interpersonal and communication skills to build trust and influence. Ability to create clear, well-structured reports and briefs. Analytical mindset with a focus on problem-solving and attention to detail. Commitment to role-modelling our values and promoting an inclusive culture. What You'll Do Lead the people strategy across IT and corporate functions, aligning with business objectives. Act as a trusted coach and confidant to senior leaders, influencing decisions that drive engagement and performance. Take the lead on major projects, including business transformation and organisational change. Champion diversity, equity, and inclusion initiatives that create a workplace where everyone feels valued. Ensure smooth delivery of key HR activities such as pay reviews and audits. Use data and insights to inform decisions and shape the people agenda. Align local plans with HR Centres of Excellence and deliver innovative solutions to complex challenges. Promote our corporate values and foster diversity of thought. Drive resource planning, skills development, succession, and engagement strategies.You'll have the opportunity to make a real impact, working in a collaborative environment that values innovation, inclusivity, and continuous improvement. We offer flexibility, professional development, and the chance to shape the future of our organisation. Competitive salary 23 days' holiday , rising to 27 (pro rata) - plus the option to buy more after qualifying period Paid volunteering day with a charity of your choice Generous family leave policies - including 15 weeks' fully paid maternity, adoption, and shared parental leave Cycle2Work scheme , pension, life assurance, and more What we hope you'll do next: Choose apply now and join a team that's making a difference.We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email and we'll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website. Location: London,Zjednoczone Królestwo Time Type: Zatrudnienie w pełnym wymiarze godzin Contract Type: Czas określony (Fixed Term) Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes - for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business - in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors. Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people's lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.
Senior Customer Success Manager Location: UK Hybrid We're seeking a Senior Customer Success Manager to join our award-winning team of strategic retail marketing experts who empower our clients to harness Ometria's Customer Data and Experience Platform to deliver amazing experiences for their customers. Who are we? Ometria is a Customer Data and Experience Platform built for retail marketers to be the fastest route to sustainable growth. Ometria helps marketers plan and launch their most profitable campaigns twice as fast, increasing their customer loyalty and CRM revenue with personalized marketing messages all throughout the customer journey. Our platform combines the data unification and customer insight of a CDP with an experience platform, letting retail marketers easily and efficiently create experiences their customers love across email, mobile, on-site, social, direct mail and more. Ometria is trusted by some of the fastest growing retail brands in the world such as Brooklinen, Davines, Steve Madden, and Sephora. We have a team of over 120 Ometrians based in North America and Europe. We have raised $75m from leading venture capital funds across the world such as Infravia Capital Partners, Octopus Ventures, Summit Action, Sonae IM and many others. The role You'll play a pivotal role in delivering value and success for your clients, reporting directly to the Manager of Customer Success managing a portfolio of our enterprise clients. Your primary focus will be on nurturing C Suite relationships, ensuring maximum client satisfaction, and enabling revenue growth for some of the UK's most innovative retail businesses. Office Expectations : Mondays are mandatory in the office for the CS team and the office can be used on Wednesdays and Thursdays. Coming into the office is encouraged during onboarding especially for team members to learn from their peers.Onsite client meetings : We do encourage in person customer meetings so time 'in office' or on site with customers is expected and will change from week to week. What you'll be doing: Key Outcomes: Retain your customers, secure their renewal and hit retention targets Amplify Customer Loyalty: Champion customer retention, ensuring seamless renewals and surpassing retention targets. Master Sentiment Analysis: Identify and neutralise potential sentiment risks across diverse stakeholders, from end users to top decision makers, fostering enduring relationships. Empower Customer Advocacy: Lead as a vocal customer advocate, steering cross functional efforts to swiftly resolve challenges to build a pipeline of positive referrals for prospective customers to engage with. Strategic Communication: Proactively relay concise updates on pivotal customer wins and obstacles, detailing actionable measures for optimising retention. Own end to end commercial negotiations Mastery of Negotiations: Oversee end to end commercial negotiations, solidifying prosperous partnerships. Upsell Precision: Spot and secure upsells in alignment with our pricing model, achieving ambitious upsell ARR targets. Mid-term Upsell Drive: Execute well timed mid term upsells in line with pricing structures, hitting upsell ARR goals. Value driven Expansion: Actively pursue and conclude revenue expanding opportunities that mirror customer value, collaborating seamlessly with revenue teams and CS leadership. Maintain senior stakeholder champions in each of your accounts Champion Senior Stakeholders: Foster senior level champions in each account, fortifying engagement and retention strategies. Persona centric Alignment: Comprehend core personas across Marketing, Tech, and C suite realms, aligning their aspirations with strategic platform and marketing endeavours. Elevate Brand Presence: Actively seek channels to heighten Ometria's visibility within client organisations. Deliver on promise : Solidify trusted partner status by unwaveringly fulfilling commitments and delivering on agreed upon deliverables. Key Responsibilities: Deliver timely and accurate commercial forecasting - treat Salesforce and internal commercial forecasting tools as a proof point for the impact of Customer Success outcomes and retention driving initiatives. Deliver weekly updates to customer health and activity records that support commercial opportunity updates, articulating realistic outcomes that are dependable and of the moment. Set and deliver on customer expectations - Deliver each aspect of the customers assigned service level, owning the presentation and delivery of core value driving client engagement such as Business Reviews, Assessments and Strategic marketing plans Pre empt customer escalations and challenges - identify risk factors ahead of time and handle objections and escalations with finesse. Guide more junior team members on navigating their client accounts effectively based on your experience. Drive Enterprise customer adoption and value with visibility and buy in from senior decision makers - Become an expert in both the Ometria platform and ecommerce marketing strategies. Engage key stakeholders to align on value delivered and identify what actions are required to mitigate any potential relationship risk. Be a retail expert and deliver strategic guidance - deliver expected customer touchpoints based on their Service level and act as a strategic guide leveraging retail intelligence reports and trends data to make credible recommendations to your About you: 5 years of Customer Success experience in an enterprise software organisation working with large, complex clients preferably in the Retail space. Exceptional Communicator - you love to deliver value to your clients by confidently presenting successes and opportunities aligned with their service level. You enjoy partnering with multiple internal teams and confidently and authoritatively communicate with a diverse range of both internal and external stakeholders, including C Suite executives. Relationship builder - you're a natural relationship builder, adapting your communication style easily with C suite executives, tech leads, marketing heads and end users as required. Business and commercial acumen - you identify trends in business performance to secure commercial opportunities and mitigate risk with action plans on how to solve these. Customer Service Excellence - you have a proven track record of delivering first class customer service, consistently exceeding client expectations. Data Literacy and Storytelling - you are comfortable working with, manipulating, and interpreting data sets, utilising a combination of reporting tools. You can turn data into insight and build compelling narratives through your ability to analyse key trends and KPIs. Technical understanding and communication proficiency - you understand how to adapt your communication to each stakeholder leveraging a solid understanding of the technical aspects of how Ometria partners with our customers (eg. APIs, Javascript code, Data feeds) Meticulous prioritisation and self management - you are a self starter and thrive in fast paced environments and effectively manage multiple tasks under pressure. You enjoy finding ways to work smarter and collaboratively contribute your ideas with your peers and managers. 30 days holiday + 1 day on your birthday (plus bank holidays) Health Insurance (Bupa) Mental Health Support (Spill, Calm) Cycle to work scheme Enhanced Financial Benefits (Salary Sacrifice Pension, DIS, Income Protection) Professional Development Fund
Jan 16, 2026
Full time
Senior Customer Success Manager Location: UK Hybrid We're seeking a Senior Customer Success Manager to join our award-winning team of strategic retail marketing experts who empower our clients to harness Ometria's Customer Data and Experience Platform to deliver amazing experiences for their customers. Who are we? Ometria is a Customer Data and Experience Platform built for retail marketers to be the fastest route to sustainable growth. Ometria helps marketers plan and launch their most profitable campaigns twice as fast, increasing their customer loyalty and CRM revenue with personalized marketing messages all throughout the customer journey. Our platform combines the data unification and customer insight of a CDP with an experience platform, letting retail marketers easily and efficiently create experiences their customers love across email, mobile, on-site, social, direct mail and more. Ometria is trusted by some of the fastest growing retail brands in the world such as Brooklinen, Davines, Steve Madden, and Sephora. We have a team of over 120 Ometrians based in North America and Europe. We have raised $75m from leading venture capital funds across the world such as Infravia Capital Partners, Octopus Ventures, Summit Action, Sonae IM and many others. The role You'll play a pivotal role in delivering value and success for your clients, reporting directly to the Manager of Customer Success managing a portfolio of our enterprise clients. Your primary focus will be on nurturing C Suite relationships, ensuring maximum client satisfaction, and enabling revenue growth for some of the UK's most innovative retail businesses. Office Expectations : Mondays are mandatory in the office for the CS team and the office can be used on Wednesdays and Thursdays. Coming into the office is encouraged during onboarding especially for team members to learn from their peers.Onsite client meetings : We do encourage in person customer meetings so time 'in office' or on site with customers is expected and will change from week to week. What you'll be doing: Key Outcomes: Retain your customers, secure their renewal and hit retention targets Amplify Customer Loyalty: Champion customer retention, ensuring seamless renewals and surpassing retention targets. Master Sentiment Analysis: Identify and neutralise potential sentiment risks across diverse stakeholders, from end users to top decision makers, fostering enduring relationships. Empower Customer Advocacy: Lead as a vocal customer advocate, steering cross functional efforts to swiftly resolve challenges to build a pipeline of positive referrals for prospective customers to engage with. Strategic Communication: Proactively relay concise updates on pivotal customer wins and obstacles, detailing actionable measures for optimising retention. Own end to end commercial negotiations Mastery of Negotiations: Oversee end to end commercial negotiations, solidifying prosperous partnerships. Upsell Precision: Spot and secure upsells in alignment with our pricing model, achieving ambitious upsell ARR targets. Mid-term Upsell Drive: Execute well timed mid term upsells in line with pricing structures, hitting upsell ARR goals. Value driven Expansion: Actively pursue and conclude revenue expanding opportunities that mirror customer value, collaborating seamlessly with revenue teams and CS leadership. Maintain senior stakeholder champions in each of your accounts Champion Senior Stakeholders: Foster senior level champions in each account, fortifying engagement and retention strategies. Persona centric Alignment: Comprehend core personas across Marketing, Tech, and C suite realms, aligning their aspirations with strategic platform and marketing endeavours. Elevate Brand Presence: Actively seek channels to heighten Ometria's visibility within client organisations. Deliver on promise : Solidify trusted partner status by unwaveringly fulfilling commitments and delivering on agreed upon deliverables. Key Responsibilities: Deliver timely and accurate commercial forecasting - treat Salesforce and internal commercial forecasting tools as a proof point for the impact of Customer Success outcomes and retention driving initiatives. Deliver weekly updates to customer health and activity records that support commercial opportunity updates, articulating realistic outcomes that are dependable and of the moment. Set and deliver on customer expectations - Deliver each aspect of the customers assigned service level, owning the presentation and delivery of core value driving client engagement such as Business Reviews, Assessments and Strategic marketing plans Pre empt customer escalations and challenges - identify risk factors ahead of time and handle objections and escalations with finesse. Guide more junior team members on navigating their client accounts effectively based on your experience. Drive Enterprise customer adoption and value with visibility and buy in from senior decision makers - Become an expert in both the Ometria platform and ecommerce marketing strategies. Engage key stakeholders to align on value delivered and identify what actions are required to mitigate any potential relationship risk. Be a retail expert and deliver strategic guidance - deliver expected customer touchpoints based on their Service level and act as a strategic guide leveraging retail intelligence reports and trends data to make credible recommendations to your About you: 5 years of Customer Success experience in an enterprise software organisation working with large, complex clients preferably in the Retail space. Exceptional Communicator - you love to deliver value to your clients by confidently presenting successes and opportunities aligned with their service level. You enjoy partnering with multiple internal teams and confidently and authoritatively communicate with a diverse range of both internal and external stakeholders, including C Suite executives. Relationship builder - you're a natural relationship builder, adapting your communication style easily with C suite executives, tech leads, marketing heads and end users as required. Business and commercial acumen - you identify trends in business performance to secure commercial opportunities and mitigate risk with action plans on how to solve these. Customer Service Excellence - you have a proven track record of delivering first class customer service, consistently exceeding client expectations. Data Literacy and Storytelling - you are comfortable working with, manipulating, and interpreting data sets, utilising a combination of reporting tools. You can turn data into insight and build compelling narratives through your ability to analyse key trends and KPIs. Technical understanding and communication proficiency - you understand how to adapt your communication to each stakeholder leveraging a solid understanding of the technical aspects of how Ometria partners with our customers (eg. APIs, Javascript code, Data feeds) Meticulous prioritisation and self management - you are a self starter and thrive in fast paced environments and effectively manage multiple tasks under pressure. You enjoy finding ways to work smarter and collaboratively contribute your ideas with your peers and managers. 30 days holiday + 1 day on your birthday (plus bank holidays) Health Insurance (Bupa) Mental Health Support (Spill, Calm) Cycle to work scheme Enhanced Financial Benefits (Salary Sacrifice Pension, DIS, Income Protection) Professional Development Fund
Meet Cadmus! At Cadmus, we believe every student should have equal opportunity to achieve academic excellence; that's why we're changing how the world learns! Cadmus is a global EdTech company purposefully built for the higher education sector to break down global learning barriers by providing educators and diverse student cohorts with access to high-quality learning and assessment through one powerful platform. Built on rich, student-centric values, Cadmus empowers individuals to achieve their highest potential and graduate with the critical skills and knowledge to profoundly impact our workforces, communities, and evolving world. A Bold Plan for Global Impact At Cadmus, we're working hard in pursuit of an ambitious, world-shaping goal: to provide 1 billion students with access to high-quality education by 2050. That's why we need a dedicated and skilled Head of Customer Success (EMEA) to onboard, nurture and grow relationships with new and existing teachers. Reporting to the Chief Revenue Officer, our Head of Customer Success (EMEA) leads the (non-technical) implementation of the Cadmus platform and services, supporting academics and institutional leaders to improve teaching and learning through assessment. This role combines educational leadership, project management, and relationship-building across diverse stakeholder groups. You will - both directly and as Head of a talent-rich team - guide partner universities through onboarding, coordinate cross-functional teams, deliver high-quality educator support, and help Cadmus become embedded across institutional ecosystems. Key Responsibilities: Driving University Transformation Pioneer the Cadmus Journey: Lead the full, end-to-end implementation and seamless integration of the Cadmus platform across our UK partner universities, ensuring flawless technical and academic alignment with institutional systems and crucial academic calendars. Orchestrate Successful Rollouts: Collaborate expertly with university IT and dedicated project teams, meticulously coordinating rollout planning and delivering comprehensive, high-impact stakeholder enablement across central administration and academic faculties. Forging Strategic Alliances Champion Senior Relationships: Cultivate and nurture robust strategic partnerships with senior leaders in teaching and learning, positioning Cadmus as a vital partner in academic innovation. Design the Future of Pedagogy: Facilitate high-level, consultative conversations to deeply understand institutional challenges and collaboratively design scalable, pedagogically aligned solutions that drive measurable change. Report & Accelerate Value: Lead critical product roadmap discussions, transparently report on implementation milestones, and conduct insightful Quarterly Business Reviews (QBRs) to powerfully reinforce the platform's value and proactively identify opportunities for strategic growth. Elevating Educator Impact Inspire Academic Excellence: Design and deliver cutting-edge, high-impact training and professional learning programs, grounded in the latest evidence-based teaching practices, to empower educators. Redefine Assessment Quality: Actively support educators in designing superior, authentic assessments that are both resilient to integrity risks and powerfully promote deep student skill development and success. Guide and Optimise Practice: Provide ongoing, tailored guidance, deliver compelling usage insights and analytics, and lead post-semester review sessions to continuously drive organic adoption and elevate teaching quality across departments. Leading a High-Performance Team Build and Empower a World-Class Team: Recruit, onboard, and directly lead a dynamic team of Learning Design Managers, setting the standard for academic support and enablement. Cultivate Growth: Coach and mentor team members through structured feedback loops and personalised development plans, fostering a high-calibre culture of unparalleled service and cutting-edge pedagogical expertise. Professional Skills & Experience: You have worked in higher education, EdTech, or similar industry. Experienced in customer success / full ownership responsibility for managing customers. Enthusiasm for learning to design and deliver engaging training sessions or workshops. Aptitude for building positive relationships with individuals in various settings. Interest in developing and evaluating assessments that support learning objectives. Detail-oriented approach to problem-solving and a desire to provide excellent user support. This role is open to candidates across the UK and required to be in the London office 2 days/week. Learning allowances; because we don't just have words on a website, we genuinely do what we say and provide educational opportunities to all (including the Cadmus team). A diverse and inclusive workplace where there are no barriers to anyone succeeding. A surrounding team of mission-driven individuals who genuinely love what they do. Hiring Process Please apply online with your resume, and instead of a cover letter, we would love you to answer a few questions. While we review your application, get to know us by visiting cadmus.io/careers (complete our values quiz!) and following our social channels (Linkedin, Facebook and Twitter). Inclusivity at Cadmus At Cadmus, we hire great people from a wide variety of backgrounds because it makes our company stronger. We never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, marital, or disability status. If you share our values and our enthusiasm for education, you will find a home at Cadmus. If you need assistance or accommodations made due to a disability, please let us know.
Jan 16, 2026
Full time
Meet Cadmus! At Cadmus, we believe every student should have equal opportunity to achieve academic excellence; that's why we're changing how the world learns! Cadmus is a global EdTech company purposefully built for the higher education sector to break down global learning barriers by providing educators and diverse student cohorts with access to high-quality learning and assessment through one powerful platform. Built on rich, student-centric values, Cadmus empowers individuals to achieve their highest potential and graduate with the critical skills and knowledge to profoundly impact our workforces, communities, and evolving world. A Bold Plan for Global Impact At Cadmus, we're working hard in pursuit of an ambitious, world-shaping goal: to provide 1 billion students with access to high-quality education by 2050. That's why we need a dedicated and skilled Head of Customer Success (EMEA) to onboard, nurture and grow relationships with new and existing teachers. Reporting to the Chief Revenue Officer, our Head of Customer Success (EMEA) leads the (non-technical) implementation of the Cadmus platform and services, supporting academics and institutional leaders to improve teaching and learning through assessment. This role combines educational leadership, project management, and relationship-building across diverse stakeholder groups. You will - both directly and as Head of a talent-rich team - guide partner universities through onboarding, coordinate cross-functional teams, deliver high-quality educator support, and help Cadmus become embedded across institutional ecosystems. Key Responsibilities: Driving University Transformation Pioneer the Cadmus Journey: Lead the full, end-to-end implementation and seamless integration of the Cadmus platform across our UK partner universities, ensuring flawless technical and academic alignment with institutional systems and crucial academic calendars. Orchestrate Successful Rollouts: Collaborate expertly with university IT and dedicated project teams, meticulously coordinating rollout planning and delivering comprehensive, high-impact stakeholder enablement across central administration and academic faculties. Forging Strategic Alliances Champion Senior Relationships: Cultivate and nurture robust strategic partnerships with senior leaders in teaching and learning, positioning Cadmus as a vital partner in academic innovation. Design the Future of Pedagogy: Facilitate high-level, consultative conversations to deeply understand institutional challenges and collaboratively design scalable, pedagogically aligned solutions that drive measurable change. Report & Accelerate Value: Lead critical product roadmap discussions, transparently report on implementation milestones, and conduct insightful Quarterly Business Reviews (QBRs) to powerfully reinforce the platform's value and proactively identify opportunities for strategic growth. Elevating Educator Impact Inspire Academic Excellence: Design and deliver cutting-edge, high-impact training and professional learning programs, grounded in the latest evidence-based teaching practices, to empower educators. Redefine Assessment Quality: Actively support educators in designing superior, authentic assessments that are both resilient to integrity risks and powerfully promote deep student skill development and success. Guide and Optimise Practice: Provide ongoing, tailored guidance, deliver compelling usage insights and analytics, and lead post-semester review sessions to continuously drive organic adoption and elevate teaching quality across departments. Leading a High-Performance Team Build and Empower a World-Class Team: Recruit, onboard, and directly lead a dynamic team of Learning Design Managers, setting the standard for academic support and enablement. Cultivate Growth: Coach and mentor team members through structured feedback loops and personalised development plans, fostering a high-calibre culture of unparalleled service and cutting-edge pedagogical expertise. Professional Skills & Experience: You have worked in higher education, EdTech, or similar industry. Experienced in customer success / full ownership responsibility for managing customers. Enthusiasm for learning to design and deliver engaging training sessions or workshops. Aptitude for building positive relationships with individuals in various settings. Interest in developing and evaluating assessments that support learning objectives. Detail-oriented approach to problem-solving and a desire to provide excellent user support. This role is open to candidates across the UK and required to be in the London office 2 days/week. Learning allowances; because we don't just have words on a website, we genuinely do what we say and provide educational opportunities to all (including the Cadmus team). A diverse and inclusive workplace where there are no barriers to anyone succeeding. A surrounding team of mission-driven individuals who genuinely love what they do. Hiring Process Please apply online with your resume, and instead of a cover letter, we would love you to answer a few questions. While we review your application, get to know us by visiting cadmus.io/careers (complete our values quiz!) and following our social channels (Linkedin, Facebook and Twitter). Inclusivity at Cadmus At Cadmus, we hire great people from a wide variety of backgrounds because it makes our company stronger. We never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, marital, or disability status. If you share our values and our enthusiasm for education, you will find a home at Cadmus. If you need assistance or accommodations made due to a disability, please let us know.
About the company Ctrl Alt is a leading tokenization infrastructure platform, combining groundbreaking technology with expert financial engineering to deliver tailored, compliant solutions in the alternative assets space. Specializing in structuring, issuance and distribution, Ctrl Alt supports clients through every stage of the tokenization lifecycle. Since launching in 2022, Ctrl Alt has tokenised over $460m in assets, spanning real estate, private credit, funds, litigation finance and more. With offices in the UK, Ireland and the UAE, the Ctrl Alt team comprises top tier financial, product and technology experts including alumni from Morgan Stanley, Credit Suisse, UBS and Revolut. Ctrl Alt is backed by leading VCs and financial institutions including Molten, MiddleGame Ventures and SEI. What's Involved As Head of Product you will define and execute the product strategy that powers the institutional adoption of tokenisation. Reporting to the Chief Product Officer (CPO) you will lead a team of Product Managers and collaborate closely with engineering, design and operations teams to build products enabling financial institutions, asset managers and enterprises to issue, trade and manage tokenised assets at scale. The Role Define and own the global product strategy and roadmap, ensuring alignment with the company's long term vision and commercial goals across multiple product lines and market verticals. Lead and mentor a high performing team of Product Managers. Oversee the entire product lifecycle from discovery and market validation through to delivery, adoption and continuous optimisation. Develop frameworks and processes to streamline decision making, improve execution velocity and scale product delivery. Champion innovation in tokenisation, identifying emerging opportunities and challenging conventional thinking in the space. Requirements Must Haves 6+ years of product management experience, including 3+ years in a product leadership role managing multiple PMs. Proven experience building and scaling B2B financial or fintech products in a startup or scale up environment (e.g. fintech, capital markets, web3 or blockchain infrastructure). Strong record of delivering 0-1 products. Exceptional ability to translate complex market and technical insights into clear product strategies and execution plans. Skilled in leading cross functional teams and managing stakeholder alignment across technical, commercial and regulatory domains. Deep appreciation for and curiosity about the future of tokenisation and its role in reshaping financial infrastructure. Nice to Haves Experience working in high growth startups. Knowledge of tokenisation and digital assets. If you would like to stand out in the application process please showcase anything you deem useful in lieu of the traditional cover letter. Stock Options - equity plans that let you share in the company's growth. IT Equipment - a MacBook, monitor and any accessories you need to do your job well. Private Health Insurance. Learning & Development - an annual budget to spend on books, courses, certifications and study leave for qualifying exams. Referral Bonus - £1,000 (or equivalent in local currency) for referring someone who joins and completes their probation. Impact - work in a fast growing startup where your contributions matter. How to Apply Simply hit apply below, where you will be redirected to a form to fill out all relevant details. You will be asked to upload a CV and cover letter. Interview Process Stage 1 - Initial interview. Stage 2 - Technical interview. Stage 3 - Cultural interview with the CEO.
Jan 16, 2026
Full time
About the company Ctrl Alt is a leading tokenization infrastructure platform, combining groundbreaking technology with expert financial engineering to deliver tailored, compliant solutions in the alternative assets space. Specializing in structuring, issuance and distribution, Ctrl Alt supports clients through every stage of the tokenization lifecycle. Since launching in 2022, Ctrl Alt has tokenised over $460m in assets, spanning real estate, private credit, funds, litigation finance and more. With offices in the UK, Ireland and the UAE, the Ctrl Alt team comprises top tier financial, product and technology experts including alumni from Morgan Stanley, Credit Suisse, UBS and Revolut. Ctrl Alt is backed by leading VCs and financial institutions including Molten, MiddleGame Ventures and SEI. What's Involved As Head of Product you will define and execute the product strategy that powers the institutional adoption of tokenisation. Reporting to the Chief Product Officer (CPO) you will lead a team of Product Managers and collaborate closely with engineering, design and operations teams to build products enabling financial institutions, asset managers and enterprises to issue, trade and manage tokenised assets at scale. The Role Define and own the global product strategy and roadmap, ensuring alignment with the company's long term vision and commercial goals across multiple product lines and market verticals. Lead and mentor a high performing team of Product Managers. Oversee the entire product lifecycle from discovery and market validation through to delivery, adoption and continuous optimisation. Develop frameworks and processes to streamline decision making, improve execution velocity and scale product delivery. Champion innovation in tokenisation, identifying emerging opportunities and challenging conventional thinking in the space. Requirements Must Haves 6+ years of product management experience, including 3+ years in a product leadership role managing multiple PMs. Proven experience building and scaling B2B financial or fintech products in a startup or scale up environment (e.g. fintech, capital markets, web3 or blockchain infrastructure). Strong record of delivering 0-1 products. Exceptional ability to translate complex market and technical insights into clear product strategies and execution plans. Skilled in leading cross functional teams and managing stakeholder alignment across technical, commercial and regulatory domains. Deep appreciation for and curiosity about the future of tokenisation and its role in reshaping financial infrastructure. Nice to Haves Experience working in high growth startups. Knowledge of tokenisation and digital assets. If you would like to stand out in the application process please showcase anything you deem useful in lieu of the traditional cover letter. Stock Options - equity plans that let you share in the company's growth. IT Equipment - a MacBook, monitor and any accessories you need to do your job well. Private Health Insurance. Learning & Development - an annual budget to spend on books, courses, certifications and study leave for qualifying exams. Referral Bonus - £1,000 (or equivalent in local currency) for referring someone who joins and completes their probation. Impact - work in a fast growing startup where your contributions matter. How to Apply Simply hit apply below, where you will be redirected to a form to fill out all relevant details. You will be asked to upload a CV and cover letter. Interview Process Stage 1 - Initial interview. Stage 2 - Technical interview. Stage 3 - Cultural interview with the CEO.
Would you like to kick start your career in a supportive,collaborativeand innovative company? Do you enjoy working as part of an enthusiastic, passionate,and collaborative team? The credit underwriting and risk team is a business critical, growing, and dynamic team led by the Credit risk Manager who reports into the Head of Credit & Commercial Risk (part of the finance function). The team work closely with the sales team, financial reporting, and various areas of business operations. The credit underwriting team are ultimately responsible for the management, underwriting, and control of credit exposure to the business in what is a rapidly evolving environment. Success. The Softcat Way. At Softcat we want to support you at every stage of your career. Whether that means stepping up into a more senior role, taking on more responsibilities in your current role or broadening your skills and experiences in a different department, we encourage all our employees to develop and grow with us. Help keep our credit process smooth, secure, and well organised The role will be working in the credit underwriting and risk team supporting our rapidly growing and dynamic IT solutions business. This passionate, numerate individual will work closely with our credit, finance and sales teams to maintain credit risk controls within an existing framework and provide a unique service to our customers. What you'll be doing Action credit limits within the worklist by evaluating the customer's creditworthiness based on publicly available information and/or data obtained directly from the customer up to approved DOA. Reviewing recommendations provided by Credit Underwriter 1, within Delegation of Authority and providing guidance where necessary. Write up commercial papers with a clear recommendation to go to the Senior Credit Underwriter and above (depending on DOA). Apply for insurance where credit limit is £300k plus. Liaise with key internal stakeholders, including Head of Credit, Commercial Risk and Group Financial Controller and the Senior Leadership Team. Proactively collaborating with sales teams and business operation departments within Softcat. Providing support to colleagues and account managers with queries. Providing support on order related tasks, including First Order Checks and 20k new address checks. Complete ad-hoc tasks as required within DOA level. Bank verifications of new creditors. Completing company reg, VAT and name change tasks in NetSuite. Requirement to offer support at month and quarter end. What we need from you Excellent organisational skills and attention to detail. Ability to multitask and make decisions under pressure. Effective communication skills, with the ability to develop and maintain relationships with different personalities across the business. Minimum of 3 years' experience in a similar underwriting role. Strength of character to stand by decisions and explain to those less familiar with credit risk. Ability to take calculated risks with favourable outcomes. Demonstrate the ability to think around a subject, considering risk implications of our current policies and procedures. Strong financial literacy and ability to interpret financial information from a credit worthiness perspective. Basic knowledge of key industry and political risks. We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working- 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives,and embraces every background. To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self. We offer a competitive salary and benefits package and will provide you with opportunities to grow, flourish, and achieve great things. Our benefits include: Benefits Pension Share incentive plan Life Assurance Holiday Trips Vouchers Partner/family Benefits Maternity, Paternity and Adoption support
Jan 16, 2026
Full time
Would you like to kick start your career in a supportive,collaborativeand innovative company? Do you enjoy working as part of an enthusiastic, passionate,and collaborative team? The credit underwriting and risk team is a business critical, growing, and dynamic team led by the Credit risk Manager who reports into the Head of Credit & Commercial Risk (part of the finance function). The team work closely with the sales team, financial reporting, and various areas of business operations. The credit underwriting team are ultimately responsible for the management, underwriting, and control of credit exposure to the business in what is a rapidly evolving environment. Success. The Softcat Way. At Softcat we want to support you at every stage of your career. Whether that means stepping up into a more senior role, taking on more responsibilities in your current role or broadening your skills and experiences in a different department, we encourage all our employees to develop and grow with us. Help keep our credit process smooth, secure, and well organised The role will be working in the credit underwriting and risk team supporting our rapidly growing and dynamic IT solutions business. This passionate, numerate individual will work closely with our credit, finance and sales teams to maintain credit risk controls within an existing framework and provide a unique service to our customers. What you'll be doing Action credit limits within the worklist by evaluating the customer's creditworthiness based on publicly available information and/or data obtained directly from the customer up to approved DOA. Reviewing recommendations provided by Credit Underwriter 1, within Delegation of Authority and providing guidance where necessary. Write up commercial papers with a clear recommendation to go to the Senior Credit Underwriter and above (depending on DOA). Apply for insurance where credit limit is £300k plus. Liaise with key internal stakeholders, including Head of Credit, Commercial Risk and Group Financial Controller and the Senior Leadership Team. Proactively collaborating with sales teams and business operation departments within Softcat. Providing support to colleagues and account managers with queries. Providing support on order related tasks, including First Order Checks and 20k new address checks. Complete ad-hoc tasks as required within DOA level. Bank verifications of new creditors. Completing company reg, VAT and name change tasks in NetSuite. Requirement to offer support at month and quarter end. What we need from you Excellent organisational skills and attention to detail. Ability to multitask and make decisions under pressure. Effective communication skills, with the ability to develop and maintain relationships with different personalities across the business. Minimum of 3 years' experience in a similar underwriting role. Strength of character to stand by decisions and explain to those less familiar with credit risk. Ability to take calculated risks with favourable outcomes. Demonstrate the ability to think around a subject, considering risk implications of our current policies and procedures. Strong financial literacy and ability to interpret financial information from a credit worthiness perspective. Basic knowledge of key industry and political risks. We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working- 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives,and embraces every background. To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self. We offer a competitive salary and benefits package and will provide you with opportunities to grow, flourish, and achieve great things. Our benefits include: Benefits Pension Share incentive plan Life Assurance Holiday Trips Vouchers Partner/family Benefits Maternity, Paternity and Adoption support
Partnerships Manager Microsoft Ecosystem - UK (Fintech / Treasury SaaS) The Short Version Finance teams keep companies alive. Yet most still rely on spreadsheets and late-night reconciliations. At Embat, we're building the system that changes that: a Treasury Management Platform powered by AI, connected to every bank, every system, every country. Founded in Spain in 2021, we're now 100+ people across Europe, backed by Creandum (Spotify, Klarna) with a €15M Series A. The UK is a big growth market for us, and we're looking for someone to help us make it happen. You'll join a 100+ person team of diverse nationalities and backgrounds, united by a shared passion for transforming finance. You'll also work alongside founders who spent over a decade in Investment Banking at J.P. Morgan before building Embat. This isn't a "manage partner accounts" role. It's about building alliances that shape markets. You'll lead Embat's Microsoft partnership strategy in the UK - connecting the dots between Embat, Microsoft's ecosystem, and the mid market companies we serve. You'll turn technology integrations and co selling motions into real commercial momentum - accelerating Embat's growth while making finance teams' lives radically easier. Design and execute our Microsoft partnership roadmap from integration strategy to commercial alignment. Develop relationships with key players across the Microsoft Partner ecosystem including top resellers, implementation partners, and consulting firms within the UK market. Build joint go to market plans and coordinate co selling opportunities with Microsoft partners. Collaborate internally with Product, Sales, and Marketing to ensure technical and commercial alignment. Create partner enablement materials to drive adoption, visibility, and shared pipeline success. Track performance in CRM (HubSpot preferred) and report on partner sourced revenue. Represent Embat at Microsoft and fintech ecosystem events, building visibility and trust. Continuously refine the partnership model - test, learn, and scale what works. Ensure smooth partner operations including opportunity tracking, deal registration, and commission follow up. We're not checking boxes, we're looking for real potential and impact. 5+ years in partnerships, alliances, or channel management - ideally with hands on Microsoft ecosystem experience. Proven record of turning technology alliances into revenue growth. Strong understanding of SaaS sales motions and mid market buying processes. Skilled communicator who can navigate both strategic conversations and tactical execution. Data driven and organised - you measure outcomes, not activities. Hands on and humble: willing to do what it takes to move projects forward. Collaborative, curious, and comfortable in a fast moving scale up. Fluent in English; additional languages are a plus. Why You'll Love It Here Lead one of Embat's most strategic partnerships in our UK expansion. Work directly with founders and the Head of Sales UK, shaping our go to market strategy. Competitive salary, variable compensation, and access to our equity programme. Annual leave available from day one + birthday off. Hybrid working setup from our London hub. Twice yearly performance reviews and clear growth path. Quarterly company gatherings in Madrid or in other Hubs for team building A culture that lives our values: humility, ambition, and teamwork. The Embat Way We treat people like we like to be treated. We stay curious and keep raising the bar, professionally or personally. We win and lose together. One Last Thing If you're reading this thinking, "That sounds like me - and maybe a bit of a stretch," that's exactly the point. We grow people as fast as we grow markets. If you're ready to build the alliances that shape how finance teams work - don't wait. Apply now.
Jan 16, 2026
Full time
Partnerships Manager Microsoft Ecosystem - UK (Fintech / Treasury SaaS) The Short Version Finance teams keep companies alive. Yet most still rely on spreadsheets and late-night reconciliations. At Embat, we're building the system that changes that: a Treasury Management Platform powered by AI, connected to every bank, every system, every country. Founded in Spain in 2021, we're now 100+ people across Europe, backed by Creandum (Spotify, Klarna) with a €15M Series A. The UK is a big growth market for us, and we're looking for someone to help us make it happen. You'll join a 100+ person team of diverse nationalities and backgrounds, united by a shared passion for transforming finance. You'll also work alongside founders who spent over a decade in Investment Banking at J.P. Morgan before building Embat. This isn't a "manage partner accounts" role. It's about building alliances that shape markets. You'll lead Embat's Microsoft partnership strategy in the UK - connecting the dots between Embat, Microsoft's ecosystem, and the mid market companies we serve. You'll turn technology integrations and co selling motions into real commercial momentum - accelerating Embat's growth while making finance teams' lives radically easier. Design and execute our Microsoft partnership roadmap from integration strategy to commercial alignment. Develop relationships with key players across the Microsoft Partner ecosystem including top resellers, implementation partners, and consulting firms within the UK market. Build joint go to market plans and coordinate co selling opportunities with Microsoft partners. Collaborate internally with Product, Sales, and Marketing to ensure technical and commercial alignment. Create partner enablement materials to drive adoption, visibility, and shared pipeline success. Track performance in CRM (HubSpot preferred) and report on partner sourced revenue. Represent Embat at Microsoft and fintech ecosystem events, building visibility and trust. Continuously refine the partnership model - test, learn, and scale what works. Ensure smooth partner operations including opportunity tracking, deal registration, and commission follow up. We're not checking boxes, we're looking for real potential and impact. 5+ years in partnerships, alliances, or channel management - ideally with hands on Microsoft ecosystem experience. Proven record of turning technology alliances into revenue growth. Strong understanding of SaaS sales motions and mid market buying processes. Skilled communicator who can navigate both strategic conversations and tactical execution. Data driven and organised - you measure outcomes, not activities. Hands on and humble: willing to do what it takes to move projects forward. Collaborative, curious, and comfortable in a fast moving scale up. Fluent in English; additional languages are a plus. Why You'll Love It Here Lead one of Embat's most strategic partnerships in our UK expansion. Work directly with founders and the Head of Sales UK, shaping our go to market strategy. Competitive salary, variable compensation, and access to our equity programme. Annual leave available from day one + birthday off. Hybrid working setup from our London hub. Twice yearly performance reviews and clear growth path. Quarterly company gatherings in Madrid or in other Hubs for team building A culture that lives our values: humility, ambition, and teamwork. The Embat Way We treat people like we like to be treated. We stay curious and keep raising the bar, professionally or personally. We win and lose together. One Last Thing If you're reading this thinking, "That sounds like me - and maybe a bit of a stretch," that's exactly the point. We grow people as fast as we grow markets. If you're ready to build the alliances that shape how finance teams work - don't wait. Apply now.
About us Join one of the UK's fastest growing and award-winning banks. We are a team of ambitious, passionate, hardworking, and committed people who have successfully created and launched one of the UK's newest specialist property finance banks. As we embark on an exciting journey of growth, we are seeking exceptional new team members who possess both the ambition and drive to contribute to our vision. At GB Bank, we believe that career progression should not only be achievable but accelerated, enabling our employees to reach their potential in a supportive and dynamic atmosphere. Our environment is fast-paced and collaborative, where your efforts are recognised, rewarded, and make a tangible impact. We take pride in fostering an open and inclusive culture that not only embraces change but also encourages continuous learning and professional development. In this role, you will: The Senior Credit Partner will play a key role in assessing and underwriting loan applications for our full range of property finance solutions, with a particular focus on portfolio Buy-to-let, Bridging and Commercial Mortgage finance. Key areas of responsibility: Conducting thorough financial analysis, risk assessment, and due diligence to make informed credit decisions. Using your personal delegated lending authority to underwrite larger, more complex lending transactions, further advances and account reviews in line with GB Bank Lending Policy, Treating Customers Fairly (TCF) and responsible lending principles. Preparing cases that fall outside your personal lending authority and presenting to appropriate authority holders and Committees where required. Collaborating with Business Development Managers (BDMs) and Relationship Managers (RMs) to undertake early-stage assessments of new lending cases, to provide timely indicative terms responses to borrowers and commercial finance brokers. Identifying and reporting cases that show signs of deteriorating credit quality, in line with GB Bank Business Support Policy. Acting as Deputy for the Head of Credit Underwriting during periods of absence e.g. holidays. Providing guidance and support to junior members of the team, sharing knowledge and best practices to enhance team performance. Being an expert in the Bank's lending policy and a "go-to" referral point for BDM, RM and other Credit team colleagues. Proactively supporting post-underwriting case progression (e.g. oversight of property due-diligence and documentation), as well as supporting post-completion processing and case management (further drawdowns and account reviews). Staying abreast of market trends, regulatory changes, and industry developments to inform decision-making and to identify potential improvements to underwriting systems, policies and procedures. Acting as a subject matter expert, working with colleagues from across the business, on project teams to develop, test and implement improvements to systems and processes. A bit about you - You are/have: Extensive experience in credit underwriting within the banking or financial services sector covering a variety of sectors, including Real Estate. Strong analytical skills, understanding of credit risk principles, financial analysis techniques and lending regulations. Proven track record of making sound credit decisions using a significant mandate and managing credit risk in a commercial lending environment. Exceptional communication, interpersonal and stakeholder management skills. Able to work independently and as part of a team, prioritising tasks to meet deadlines in a fast-paced environment. Experience in deputising for senior colleagues and managing more junior colleagues. Driven, with a strong desire to exceed expectations. Confident - able to be pragmatic and exercise good judgement. Excited by the opportunity to work in a rapidly growing start-up bank with a strong purpose. Strong organisational skills with the ability to structure workloads efficiently, adapt to shifting priorities, and maintain productivity under pressure. What we can offer you: 8% company pension contribution and 3% individual contribution (which you can opt to increase) 25 days holiday every year plus bank holidays on top Private medical cover with BUPA - includes no excess + you can add family Death in service at 4 x base salary with Aviva Mental health support - through a helpline and counselling sessions Enhanced maternity, paternity and adoption leave What else do I need to know? Location: London-based (4+ days in the office) Salary: Competitive Hours: 35 Hours per week We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates, regardless of their age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. At GB Bank, we value privacy and data protection rights. We have longstanding data protection culture and promote robust ethical standards in data management. Please read our Privacy Notice in relation to our recruitment activities before submitting your application to work with us.
Jan 16, 2026
Full time
About us Join one of the UK's fastest growing and award-winning banks. We are a team of ambitious, passionate, hardworking, and committed people who have successfully created and launched one of the UK's newest specialist property finance banks. As we embark on an exciting journey of growth, we are seeking exceptional new team members who possess both the ambition and drive to contribute to our vision. At GB Bank, we believe that career progression should not only be achievable but accelerated, enabling our employees to reach their potential in a supportive and dynamic atmosphere. Our environment is fast-paced and collaborative, where your efforts are recognised, rewarded, and make a tangible impact. We take pride in fostering an open and inclusive culture that not only embraces change but also encourages continuous learning and professional development. In this role, you will: The Senior Credit Partner will play a key role in assessing and underwriting loan applications for our full range of property finance solutions, with a particular focus on portfolio Buy-to-let, Bridging and Commercial Mortgage finance. Key areas of responsibility: Conducting thorough financial analysis, risk assessment, and due diligence to make informed credit decisions. Using your personal delegated lending authority to underwrite larger, more complex lending transactions, further advances and account reviews in line with GB Bank Lending Policy, Treating Customers Fairly (TCF) and responsible lending principles. Preparing cases that fall outside your personal lending authority and presenting to appropriate authority holders and Committees where required. Collaborating with Business Development Managers (BDMs) and Relationship Managers (RMs) to undertake early-stage assessments of new lending cases, to provide timely indicative terms responses to borrowers and commercial finance brokers. Identifying and reporting cases that show signs of deteriorating credit quality, in line with GB Bank Business Support Policy. Acting as Deputy for the Head of Credit Underwriting during periods of absence e.g. holidays. Providing guidance and support to junior members of the team, sharing knowledge and best practices to enhance team performance. Being an expert in the Bank's lending policy and a "go-to" referral point for BDM, RM and other Credit team colleagues. Proactively supporting post-underwriting case progression (e.g. oversight of property due-diligence and documentation), as well as supporting post-completion processing and case management (further drawdowns and account reviews). Staying abreast of market trends, regulatory changes, and industry developments to inform decision-making and to identify potential improvements to underwriting systems, policies and procedures. Acting as a subject matter expert, working with colleagues from across the business, on project teams to develop, test and implement improvements to systems and processes. A bit about you - You are/have: Extensive experience in credit underwriting within the banking or financial services sector covering a variety of sectors, including Real Estate. Strong analytical skills, understanding of credit risk principles, financial analysis techniques and lending regulations. Proven track record of making sound credit decisions using a significant mandate and managing credit risk in a commercial lending environment. Exceptional communication, interpersonal and stakeholder management skills. Able to work independently and as part of a team, prioritising tasks to meet deadlines in a fast-paced environment. Experience in deputising for senior colleagues and managing more junior colleagues. Driven, with a strong desire to exceed expectations. Confident - able to be pragmatic and exercise good judgement. Excited by the opportunity to work in a rapidly growing start-up bank with a strong purpose. Strong organisational skills with the ability to structure workloads efficiently, adapt to shifting priorities, and maintain productivity under pressure. What we can offer you: 8% company pension contribution and 3% individual contribution (which you can opt to increase) 25 days holiday every year plus bank holidays on top Private medical cover with BUPA - includes no excess + you can add family Death in service at 4 x base salary with Aviva Mental health support - through a helpline and counselling sessions Enhanced maternity, paternity and adoption leave What else do I need to know? Location: London-based (4+ days in the office) Salary: Competitive Hours: 35 Hours per week We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates, regardless of their age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. At GB Bank, we value privacy and data protection rights. We have longstanding data protection culture and promote robust ethical standards in data management. Please read our Privacy Notice in relation to our recruitment activities before submitting your application to work with us.
Head of Operations Verifile is an award-winning leading provider of CV verification and background screening services using innovative technology and methodology. We carry out background checks on candidates to enable our clients to make informed and long-term rewarding recruitment decisions. As a Head of Operations you will lead a team of people leaders, ensuring our business runs smoothly, efficiently, and at scale. You'll optimise how work gets done, embrace emerging technologies, and empower teams to deliver exceptional results for our customers and colleagues. About the role: The Head of Operations will lead and develop a high performing operations team, creating a culture of empowerment, recognition, and collaboration. Plan and optimise resources, workflows, and capacity to ensure work is delivered efficiently and on time. Drive operational excellence across processes, facilities, suppliers, and regulatory compliance to enhance performance and reputation. Champion digital adoption and automation, implementing tools and emerging technologies to improve efficiency, scale, and the customer and colleague experience. Foster strong internal and external relationships, ensuring clear communication, alignment with business strategy, and a positive work environment. The must haves: Proven senior operational leader experience managing multi team functions in fast paced, service focused environments. Strong people leadership and coaching skills, with a track record of building, motivating and developing high performing teams. Expertise in operational optimisation and process improvement, including capacity planning, workflow design, and efficiency initiatives that improve scalability and service delivery. Experience driving digital transformation and automation, with practical knowledge of tools that enhance customer and colleague experiences (RPA/AI experience is a plus). Commercial and financial acumen, using data to make informed decisions that balance efficiency, quality, and profitability. Experience leading change across multi site or hybrid teams, fostering continuous improvement and accountability. The nice to haves: Experience in HR/HR tech, compliance services, or regulated environments, with knowledge of operational rigour, data protection, and quality standards. Formal qualifications in business or operations management, or process improvement (e.g., MBA, Lean Six Sigma, PRINCE2). Proficiency with operational analytics and collaboration tools (e.g., Power BI, Salesforce, workflow platforms) to drive insights and decisions. We'd also love you to: Ensure that the company values are reflected in your own work and behaviour: Put People First, own it, Be Curious, Succeed Together, and Delight your customer What's in it for you: Every member of our team at Verifile is valued, which is why we support their wellbeing fully with a range of benefits to help them thrive both inside and outside of work. Grouped around four priorities - health, time, finances, and community, we don't have enough space to list them all, but it does include Holiday Trading, retail discounts, Life assurance, medical services, wellness programmes, fitness classes, gym discounts and much more! Sound Exciting? Please apply directly for Head of Operations through the link attached and our recruitment team will be in touch. All our employees will be required to undergo background screening to BS7858 standards. Be Yourself: We're building a place where everyone feels comfortable and is empowered to bring their individuality to work. A place where everyone feels safe to share their experience and know that their individual voice will be heard, valued and respected. We value all cultures, backgrounds and experiences, and we truly believe that diversity drives creativity and innovation. Join our community and help us make the World a more honest and safe place to work.
Jan 16, 2026
Full time
Head of Operations Verifile is an award-winning leading provider of CV verification and background screening services using innovative technology and methodology. We carry out background checks on candidates to enable our clients to make informed and long-term rewarding recruitment decisions. As a Head of Operations you will lead a team of people leaders, ensuring our business runs smoothly, efficiently, and at scale. You'll optimise how work gets done, embrace emerging technologies, and empower teams to deliver exceptional results for our customers and colleagues. About the role: The Head of Operations will lead and develop a high performing operations team, creating a culture of empowerment, recognition, and collaboration. Plan and optimise resources, workflows, and capacity to ensure work is delivered efficiently and on time. Drive operational excellence across processes, facilities, suppliers, and regulatory compliance to enhance performance and reputation. Champion digital adoption and automation, implementing tools and emerging technologies to improve efficiency, scale, and the customer and colleague experience. Foster strong internal and external relationships, ensuring clear communication, alignment with business strategy, and a positive work environment. The must haves: Proven senior operational leader experience managing multi team functions in fast paced, service focused environments. Strong people leadership and coaching skills, with a track record of building, motivating and developing high performing teams. Expertise in operational optimisation and process improvement, including capacity planning, workflow design, and efficiency initiatives that improve scalability and service delivery. Experience driving digital transformation and automation, with practical knowledge of tools that enhance customer and colleague experiences (RPA/AI experience is a plus). Commercial and financial acumen, using data to make informed decisions that balance efficiency, quality, and profitability. Experience leading change across multi site or hybrid teams, fostering continuous improvement and accountability. The nice to haves: Experience in HR/HR tech, compliance services, or regulated environments, with knowledge of operational rigour, data protection, and quality standards. Formal qualifications in business or operations management, or process improvement (e.g., MBA, Lean Six Sigma, PRINCE2). Proficiency with operational analytics and collaboration tools (e.g., Power BI, Salesforce, workflow platforms) to drive insights and decisions. We'd also love you to: Ensure that the company values are reflected in your own work and behaviour: Put People First, own it, Be Curious, Succeed Together, and Delight your customer What's in it for you: Every member of our team at Verifile is valued, which is why we support their wellbeing fully with a range of benefits to help them thrive both inside and outside of work. Grouped around four priorities - health, time, finances, and community, we don't have enough space to list them all, but it does include Holiday Trading, retail discounts, Life assurance, medical services, wellness programmes, fitness classes, gym discounts and much more! Sound Exciting? Please apply directly for Head of Operations through the link attached and our recruitment team will be in touch. All our employees will be required to undergo background screening to BS7858 standards. Be Yourself: We're building a place where everyone feels comfortable and is empowered to bring their individuality to work. A place where everyone feels safe to share their experience and know that their individual voice will be heard, valued and respected. We value all cultures, backgrounds and experiences, and we truly believe that diversity drives creativity and innovation. Join our community and help us make the World a more honest and safe place to work.
Head of CRM Department: Operations Employment Type: Full Time Location: London, UK Reporting To: Nima Barzin Description Do you want to architect the systems that power our entire revenue engine? Do you want to bridge the gap between data infrastructure and strategic decision making? The impact you will have: Great commercial operations are built on great systems and insights. At Elliptic, we're not just tracking revenue; we're building the infrastructure that enables our teams to combat financial crime at scale. You'll be the steward of our customer lifecycle architecture, ensuring our GTM tech stack scales seamlessly. Working at the intersection of systems architecture and analytics, you'll maintain the technical foundation while ensuring access to the insights that drive strategic decisions across Marketing automation, Sales and Customer Success. This isn't just CRM administration, you'll be building the connective tissue between our technical infrastructure and commercial strategy, enabling Elliptic to scale efficiently while maintaining the data quality and analytical rigor that separates best in class operations from the rest. Key Responsibilities Own HubSpot CRM as our central revenue system while serving as a strategic partner to sales and customer success leadership. This role combines building the technology spine of our GTM organisation with driving operational excellence in the customer lifecycle. Support scaling journey through continuous assessment of GTM Tech stack design and optimisations; Ensure the architecture for the HubSpot CRM (Sales, Service, Operations Hubs) supports our future growth; Execute CRM roadmap in partnership with Revenue Systems Engineer (you own config, they build); Ensure Governance through designing permissions, security, and system performance and ensure organisational compliance through systems documentation, ensuring CRM architecture is fit for ISO certifications; Troubleshoot issues and provide L2 support to revenue teams and operations associates; and Monitor system health, implement best practices, optimize for scalability Establish and maintain data quality standards across CRM, working with Marketing and RevOps associates to maintain high quality and process execution; Support Business Analyst to understand conversion drivers throughout customer lifecycle funnel, support the Head of RevOps and Director of CS with execution of recommendations; and Work closely with Revenue Systems Engineer and AI Automations team members to build improved workflows and processes. Skills, Knowledge & Expertise You will be a great fit here if you: 5+ years administrating a CRM in a RevOps or CRM Architect role Strong analytical skills and understand how we can tell stories with data Ability to bridge technical and business stakeholders, a blend of systems thinking with commercial acumen. Our ideal candidate has: Familiarity with our Key GTM systems - Hubspot, N8N and Clay An understanding of the future of CRM utilising GenAI Proven experiencing scaling in SaaS or high growth start ups. Bonus Points for: An interest in crypto Job Benefits Hybrid working and the option to work from almost anywhere for up to 90 days per year £500 Remote working budget to set up your home office space $1,000 Learning & Development budget to use on anything (agreed with your manager) that contributes to your growth and development Holidays: 25 days of annual leave + bank holidays An extra day for your birthday Enhanced parental leave: we provide eligible employees, regardless of gender or whether they become a parent by birth or adoption, 16 weeks fully paid leave and leave. Private Health Insurance - we use Vitality! Full access to Spill Mental Health Support Life Assurance: we hope you will never need this - but our cover is for 4 times your salary to your beneficiaries £100 cryptocurrency for you! Cycle to Work Scheme
Jan 16, 2026
Full time
Head of CRM Department: Operations Employment Type: Full Time Location: London, UK Reporting To: Nima Barzin Description Do you want to architect the systems that power our entire revenue engine? Do you want to bridge the gap between data infrastructure and strategic decision making? The impact you will have: Great commercial operations are built on great systems and insights. At Elliptic, we're not just tracking revenue; we're building the infrastructure that enables our teams to combat financial crime at scale. You'll be the steward of our customer lifecycle architecture, ensuring our GTM tech stack scales seamlessly. Working at the intersection of systems architecture and analytics, you'll maintain the technical foundation while ensuring access to the insights that drive strategic decisions across Marketing automation, Sales and Customer Success. This isn't just CRM administration, you'll be building the connective tissue between our technical infrastructure and commercial strategy, enabling Elliptic to scale efficiently while maintaining the data quality and analytical rigor that separates best in class operations from the rest. Key Responsibilities Own HubSpot CRM as our central revenue system while serving as a strategic partner to sales and customer success leadership. This role combines building the technology spine of our GTM organisation with driving operational excellence in the customer lifecycle. Support scaling journey through continuous assessment of GTM Tech stack design and optimisations; Ensure the architecture for the HubSpot CRM (Sales, Service, Operations Hubs) supports our future growth; Execute CRM roadmap in partnership with Revenue Systems Engineer (you own config, they build); Ensure Governance through designing permissions, security, and system performance and ensure organisational compliance through systems documentation, ensuring CRM architecture is fit for ISO certifications; Troubleshoot issues and provide L2 support to revenue teams and operations associates; and Monitor system health, implement best practices, optimize for scalability Establish and maintain data quality standards across CRM, working with Marketing and RevOps associates to maintain high quality and process execution; Support Business Analyst to understand conversion drivers throughout customer lifecycle funnel, support the Head of RevOps and Director of CS with execution of recommendations; and Work closely with Revenue Systems Engineer and AI Automations team members to build improved workflows and processes. Skills, Knowledge & Expertise You will be a great fit here if you: 5+ years administrating a CRM in a RevOps or CRM Architect role Strong analytical skills and understand how we can tell stories with data Ability to bridge technical and business stakeholders, a blend of systems thinking with commercial acumen. Our ideal candidate has: Familiarity with our Key GTM systems - Hubspot, N8N and Clay An understanding of the future of CRM utilising GenAI Proven experiencing scaling in SaaS or high growth start ups. Bonus Points for: An interest in crypto Job Benefits Hybrid working and the option to work from almost anywhere for up to 90 days per year £500 Remote working budget to set up your home office space $1,000 Learning & Development budget to use on anything (agreed with your manager) that contributes to your growth and development Holidays: 25 days of annual leave + bank holidays An extra day for your birthday Enhanced parental leave: we provide eligible employees, regardless of gender or whether they become a parent by birth or adoption, 16 weeks fully paid leave and leave. Private Health Insurance - we use Vitality! Full access to Spill Mental Health Support Life Assurance: we hope you will never need this - but our cover is for 4 times your salary to your beneficiaries £100 cryptocurrency for you! Cycle to Work Scheme
Agentur : Havas Media Group Stellenbeschreibung : Senior Strategy Partner, Arena About the role: Arena is part of Havas. Arena is in search of a maverick player to join our department. Arena is on an upward trajectory, working with market leading brands with lots of momentum. We believe that strategy should be the engine of growth, central to the organisation and the 'first person consult' for our people and our clients.We are an agency in its ascendancy. Three years ago, we were borne out of the coming together of two small agencies and the culture first clients from the Havas Media Network. The thinking behind our proposition was borne from two truths. Clients can find small, creative culture-first media agencies who don't have the tools and tech of the big networks. Conversely, the larger agencies don't have the creative, cultural edge of the smaller indies. Put simply, the plan was to bring two aspects together. It's worked. We've doubled in billings for the last two years in a row. In 2024 we converted £9.88 of every £10 we pitched for. We have brought in clients like SEGA, Red Bull, Penguin, Pokémon and Dr Martens to sit alongside the likes of UKTV, Puma and Bumble.We are now looking to the next phase of growth. Our philosophy is the best time to transform is when you are at the top of your game, so we are looking for a strategy lead to help us on this journey. Our Philosophy We are a different flavour of Media Agency. We exist to catapult brands with a challenger mindset into the stratosphere. We work with brands who want to create, disrupt, innovate and challenge the status quo in their categories, be that as the market leader, new entrant or thought leader, working as their agents of change for growth.As demonstrated by our growth we are leading in the creative media space, but we want to push further. We see the future through the lens of connecting the best of what media agencies do with the best of what the Havas Village has to offer. Connecting Audience Propensity to P/O/E Activation to Optimising Sales through site/app/shoppable ad formats to CRM/Retargeting and back to Lifetime Value that pushes back into Audience Propensity. To det us there it will take a Village with the media agency working as the connective thread throughout. This role is the driver, and the heart of that connectivity. In this role, you will: Be responsible for driving the direction of Arena both as a brand and the strategic quality of output for Arena.You will report directly into the Group Head of Strategy for the Havas Media Network with a dotted line into the Head of Arena. Business transformation for Arena and our clients: Be 'first person consult' to both clients, Head of Arena, and amongst strategic peers. The go to for strategic advice on the big business challenges and digital transformation journey. Setting the Digital and Data ambition for the agency. This includes digital brand, performance and commerce and creating a connected story that is easy for our clients and people to understand and believe in. Develop sophisticated digital and data transformation road maps for key clients (incl. unified measurement and reporting). Take the complexity out and make it simple for senior clients to buy. There should be a heavy emphasis on how we use clients' first party data, or if they can't access it, how we overcome that with data we can access, to accelerate their growth. Lead the monthly Transformation Dinners with Gate One for key clients. Foster a culture of digital and data innovation that leads to award winning work by building long term audience-led strategies for clients and with media owners. Lead the charge on Converged in the agency. Drive adoption and embed it in the core of the way we think and plan. Work with the CSA team to build stronger relationships between planners and analysts. Teach teams to extract the audience intelligence that gives us competitive advantage. Work with CSA to envisage, create and sell new tools that will drive client growth through better audience insight, better measurement, better optimisation etc. Work with the MPs/CPs to uncover new (commercial) opportunities. Inspire the planners across the agency to think more progressively than 'comms planning' i.e. think about the entire customer journey. Work in tandem with the CSA and group digital strategists. Prioritise opportunities and direct them to the most productive opportunities. Live our meaningfully daring philosophy to drive growth for clients and the Arena business. New Business: Hold the pen on the story, across any format and produce a clear bounce off point for creative teams to work from. Be a key player in winning new business, championing data and connectivity at the heart of every pitch. Industry: Craft daring thought leadership - support with leadership agency pieces and create your own individual pieces to be published in trade and wider press. Elevate the agency's profile through playing a critical role in bold thought leadership through events (internally and externally), case studies, articles, and award-winning work. Champion media owner relationships and obtain first-mover advantages in leveraging smart media owner data e.g. Amazon Market Cloud (AMC), MIQ TV Intelligence, Dunhumby Retail data, to drive greater connectivity and performance for our clients. Speak on industry panels, judge at awards and craft the award narratives. Team Foster a culture of curiosity and inspire the Arena team, working with the SLT of Arena and Strategy, driving engine force of both Arena and the wider agency. Work closely with the Strategy Partner we already have in place. She is more creatively driven. This role is the ying to her yang and together they give us cultural advantage (with creative thinking) and operational advantage (with stronger performance, data and digital thinking). Work with the Data and Analytics specialists to connect the culture first work we to tangible business outcomes. Work with MPs/CPs to feed digital/data strategy into the client business plans. Village: Connect and collaborate with specialist departments in the Havas Media Network and specialist agencies in the Havas Village to create bespoke solutions for client. Work with Arena MD to connect with key Havas Village agencies - DMPG, Helia, Inviqa, Gate One - to create a connected process that we can take to existing clients and use in pitches to win new clients. Team / Reporting Lines Reporting into the Group Head of Strategy with a dotted line into the Arena MD and overseeing the Arena Strategy Partner. Core skills: Excellence in using, applying and understanding data to digitally transform businesses Lateral thinking and against the grain mentality Problem solver for a diverse range of businesses Storytelling and sell- The ability to develop a compelling narrative and sell ideas Sound marketing knowledge - from both the advertising and media world Brevity - the ability to boil down a problem and solution into a distinctive strategic bounce off point Knowledge of the wider comms ecosystem including media, partnerships and sponsorship As well as understanding of measurement and effectiveness foundations A doer, not just a thinker - making sure your strategies are both well evidenced and activated Musts: Minimum 8 years' experience, across marketing industry. Ability to work at pace on clients, which demand speed and quality. Preferable: + Experience challenger/disrupted brands and or entertainment marketing + Experience - creative/media/client Vertragsart : Permanent In der Havas Gruppe sind wir stolz darauf, allen potenziellen Mitarbeitern gleiche Chancen bieten zu können und keine Diskriminierung zu tolerieren. Wir sind ein Arbeitgeber, der sich für Chancengleichheit einsetzt
Jan 16, 2026
Full time
Agentur : Havas Media Group Stellenbeschreibung : Senior Strategy Partner, Arena About the role: Arena is part of Havas. Arena is in search of a maverick player to join our department. Arena is on an upward trajectory, working with market leading brands with lots of momentum. We believe that strategy should be the engine of growth, central to the organisation and the 'first person consult' for our people and our clients.We are an agency in its ascendancy. Three years ago, we were borne out of the coming together of two small agencies and the culture first clients from the Havas Media Network. The thinking behind our proposition was borne from two truths. Clients can find small, creative culture-first media agencies who don't have the tools and tech of the big networks. Conversely, the larger agencies don't have the creative, cultural edge of the smaller indies. Put simply, the plan was to bring two aspects together. It's worked. We've doubled in billings for the last two years in a row. In 2024 we converted £9.88 of every £10 we pitched for. We have brought in clients like SEGA, Red Bull, Penguin, Pokémon and Dr Martens to sit alongside the likes of UKTV, Puma and Bumble.We are now looking to the next phase of growth. Our philosophy is the best time to transform is when you are at the top of your game, so we are looking for a strategy lead to help us on this journey. Our Philosophy We are a different flavour of Media Agency. We exist to catapult brands with a challenger mindset into the stratosphere. We work with brands who want to create, disrupt, innovate and challenge the status quo in their categories, be that as the market leader, new entrant or thought leader, working as their agents of change for growth.As demonstrated by our growth we are leading in the creative media space, but we want to push further. We see the future through the lens of connecting the best of what media agencies do with the best of what the Havas Village has to offer. Connecting Audience Propensity to P/O/E Activation to Optimising Sales through site/app/shoppable ad formats to CRM/Retargeting and back to Lifetime Value that pushes back into Audience Propensity. To det us there it will take a Village with the media agency working as the connective thread throughout. This role is the driver, and the heart of that connectivity. In this role, you will: Be responsible for driving the direction of Arena both as a brand and the strategic quality of output for Arena.You will report directly into the Group Head of Strategy for the Havas Media Network with a dotted line into the Head of Arena. Business transformation for Arena and our clients: Be 'first person consult' to both clients, Head of Arena, and amongst strategic peers. The go to for strategic advice on the big business challenges and digital transformation journey. Setting the Digital and Data ambition for the agency. This includes digital brand, performance and commerce and creating a connected story that is easy for our clients and people to understand and believe in. Develop sophisticated digital and data transformation road maps for key clients (incl. unified measurement and reporting). Take the complexity out and make it simple for senior clients to buy. There should be a heavy emphasis on how we use clients' first party data, or if they can't access it, how we overcome that with data we can access, to accelerate their growth. Lead the monthly Transformation Dinners with Gate One for key clients. Foster a culture of digital and data innovation that leads to award winning work by building long term audience-led strategies for clients and with media owners. Lead the charge on Converged in the agency. Drive adoption and embed it in the core of the way we think and plan. Work with the CSA team to build stronger relationships between planners and analysts. Teach teams to extract the audience intelligence that gives us competitive advantage. Work with CSA to envisage, create and sell new tools that will drive client growth through better audience insight, better measurement, better optimisation etc. Work with the MPs/CPs to uncover new (commercial) opportunities. Inspire the planners across the agency to think more progressively than 'comms planning' i.e. think about the entire customer journey. Work in tandem with the CSA and group digital strategists. Prioritise opportunities and direct them to the most productive opportunities. Live our meaningfully daring philosophy to drive growth for clients and the Arena business. New Business: Hold the pen on the story, across any format and produce a clear bounce off point for creative teams to work from. Be a key player in winning new business, championing data and connectivity at the heart of every pitch. Industry: Craft daring thought leadership - support with leadership agency pieces and create your own individual pieces to be published in trade and wider press. Elevate the agency's profile through playing a critical role in bold thought leadership through events (internally and externally), case studies, articles, and award-winning work. Champion media owner relationships and obtain first-mover advantages in leveraging smart media owner data e.g. Amazon Market Cloud (AMC), MIQ TV Intelligence, Dunhumby Retail data, to drive greater connectivity and performance for our clients. Speak on industry panels, judge at awards and craft the award narratives. Team Foster a culture of curiosity and inspire the Arena team, working with the SLT of Arena and Strategy, driving engine force of both Arena and the wider agency. Work closely with the Strategy Partner we already have in place. She is more creatively driven. This role is the ying to her yang and together they give us cultural advantage (with creative thinking) and operational advantage (with stronger performance, data and digital thinking). Work with the Data and Analytics specialists to connect the culture first work we to tangible business outcomes. Work with MPs/CPs to feed digital/data strategy into the client business plans. Village: Connect and collaborate with specialist departments in the Havas Media Network and specialist agencies in the Havas Village to create bespoke solutions for client. Work with Arena MD to connect with key Havas Village agencies - DMPG, Helia, Inviqa, Gate One - to create a connected process that we can take to existing clients and use in pitches to win new clients. Team / Reporting Lines Reporting into the Group Head of Strategy with a dotted line into the Arena MD and overseeing the Arena Strategy Partner. Core skills: Excellence in using, applying and understanding data to digitally transform businesses Lateral thinking and against the grain mentality Problem solver for a diverse range of businesses Storytelling and sell- The ability to develop a compelling narrative and sell ideas Sound marketing knowledge - from both the advertising and media world Brevity - the ability to boil down a problem and solution into a distinctive strategic bounce off point Knowledge of the wider comms ecosystem including media, partnerships and sponsorship As well as understanding of measurement and effectiveness foundations A doer, not just a thinker - making sure your strategies are both well evidenced and activated Musts: Minimum 8 years' experience, across marketing industry. Ability to work at pace on clients, which demand speed and quality. Preferable: + Experience challenger/disrupted brands and or entertainment marketing + Experience - creative/media/client Vertragsart : Permanent In der Havas Gruppe sind wir stolz darauf, allen potenziellen Mitarbeitern gleiche Chancen bieten zu können und keine Diskriminierung zu tolerieren. Wir sind ein Arbeitgeber, der sich für Chancengleichheit einsetzt
OUR MISSION To become the car-changing destination of choice. By combining technology, media and deep automotive expertise, we've turned how people buy, sell, advertise and lease cars on its head. What started as a simple reviews site is now one of the largest online car-changing destinations in Europe. Last year alone we grew over 50% with nearly £3bn worth of cars bought on site, while £1.8bn of cars were listed for sale through our Sell My Car service. In 2024 we went big and acquired Autovia - creators of AutoExpress and Evo magazines - doubling our audience overnight. Together we now have one of the biggest YouTube channels in the world with almost 10m subscribers and over 1.1 billion annual views, while we sell 1.2 million print copies of our magazines and have an annual web content reach over 350million. And we're a long way from done! BUSINESS Join us on a mission to transform how 300+ commercial and operations professionals work every day - by putting Salesforce at the heart of our business. As part of the Business Innovation team, you won't just maintain a system - you'll contribute the evolution of our internal platform strategy. Your role is to empower teams by removing friction, replacing redundant tools, and ensuring Salesforce becomes a single source of truth for how we operate and grow. We're looking for someone who sees beyond config and code - someone ready to take ownership, drive adoption, and shape the future of our platform. You'll play a key role in bringing every user fully onto Salesforce, embedding best practices, and preparing the business to harness automation and AI at scale. If you're a Salesforce admin - with the vision to drive impact and the skills to bring others with you - this is your opportunity. YOUR MISSION We're looking for a Senior Salesforce Administrator to help us scale our internal platforms and processes as we continue to grow at pace. Sitting within the Business Innovation team, you'll lead the end-to-end delivery of Salesforce initiatives that power our Sales, Customer Experience, and Operations teams. This is a strategic, hands-on role ideal for someone who's confident in breaking down requirements, managing sprint delivery, and translating platform vision into tangible outcomes - all while working closely with senior stakeholders. KEY RESPONSIBILITIES Drive the intake, analysis, and execution of Salesforce change requests - translating business needs into scalable, maintainable solutions. Act as point of contact for complex platform issues, ensuring rapid root-cause resolution and clear communication. Lead the full lifecycle of enhancements: scope requirements, design solutions, configure and build, test, and deploy. Own the configuration of Sales Cloud and/or Service Cloud - including custom objects, automation logic, validation rules, permission structures, and reporting models. Actively manage technical debt and ensure long-term platform scalability. Lead the implementation and optimisation of integrations between Salesforce and internal/external systems to ensure data flows are reliable, secure, and aligned with operational workflows. Lead training sessions and create enablement materials tailored for end users, power users, and stakeholders to drive platform adoption and accountability. Partner with admins, analysts, and developers to plan and deliver cross-functional features across sales, customer operations, and commercial teams. Create and maintain reports, dashboards, and list views to support business reporting needs. Support UAT, bug resolution, and user onboarding for all new platform capabilities. Identify and implement opportunities for process automation using Flow, approval workflows, and custom notifications. KEY REQUIREMENTS Have 5+ years of Salesforce administrator experience, with strong hands-on knowledge of Flows and declarative tools. Understand how to balance technical debt, speed, and clean design in a fast-paced environment. Thrive in cross-functional teams and are comfortable working with stakeholders across sales, operations, and support. Have experience working in agile environments using tools like Asana. Are proactive, pragmatic, and focused on outcomes, not just shipping code. Have a good understanding of process automation tools (e.g., Flows, Validation Rules) and are confident creating robust and scalable solutions to achieve business goals. Are able to create reports, dashboards, and list views for various use cases and business stakeholders. Have Salesforce Administrator Certification or equivalent hands-on credibility. BONUS POINTS Work closely with AI/automation and Ops teams to streamline high-volume or high-touch workflows. Experience in a development capacity, including working with Apex and Lightning Web Components (LWC). Experience supporting Salesforce integrations with other business systems. Additional certifications such as Advanced Administrator and Platform App Builder. INTERVIEW PROCESS Introductory call with our Talent team Technical Interview with the Hiring Manager Case study Interview Values Interview WHAT'S IN IT FOR YOU Competitive comp package 28 days' holiday plus bank holidays, increasing to 35 with length of service, plus extras for house moves, weddings and more! Employee-friendly share options Pension scheme via Royal London - up to 5% company contribution Vitality private healthcare insurance Life Assurance - 4x annual salary Monthly coaching sessions with Spill - our mental wellbeing partner Inclusive parental, partner and shared parental leave including up to 20 weeks' full pay maternity and shared parental leave, and 8 weeks' full partner pay, as well as fertility treatment and pregnancy loss policies Bubble childcare support and discounted nanny fees for little ones 'Work from abroad for a month' annual scheme Generous learning and development budget £500 home office budget Diversity and inclusion is an integral part of our culture. We know that diverse teams are strong teams, so we welcome those with alternative identities, backgrounds, and experiences to apply for this position. We make recruiting decisions based on experience, skills and potential, so all our applicants are treated fairly and equally.
Jan 16, 2026
Full time
OUR MISSION To become the car-changing destination of choice. By combining technology, media and deep automotive expertise, we've turned how people buy, sell, advertise and lease cars on its head. What started as a simple reviews site is now one of the largest online car-changing destinations in Europe. Last year alone we grew over 50% with nearly £3bn worth of cars bought on site, while £1.8bn of cars were listed for sale through our Sell My Car service. In 2024 we went big and acquired Autovia - creators of AutoExpress and Evo magazines - doubling our audience overnight. Together we now have one of the biggest YouTube channels in the world with almost 10m subscribers and over 1.1 billion annual views, while we sell 1.2 million print copies of our magazines and have an annual web content reach over 350million. And we're a long way from done! BUSINESS Join us on a mission to transform how 300+ commercial and operations professionals work every day - by putting Salesforce at the heart of our business. As part of the Business Innovation team, you won't just maintain a system - you'll contribute the evolution of our internal platform strategy. Your role is to empower teams by removing friction, replacing redundant tools, and ensuring Salesforce becomes a single source of truth for how we operate and grow. We're looking for someone who sees beyond config and code - someone ready to take ownership, drive adoption, and shape the future of our platform. You'll play a key role in bringing every user fully onto Salesforce, embedding best practices, and preparing the business to harness automation and AI at scale. If you're a Salesforce admin - with the vision to drive impact and the skills to bring others with you - this is your opportunity. YOUR MISSION We're looking for a Senior Salesforce Administrator to help us scale our internal platforms and processes as we continue to grow at pace. Sitting within the Business Innovation team, you'll lead the end-to-end delivery of Salesforce initiatives that power our Sales, Customer Experience, and Operations teams. This is a strategic, hands-on role ideal for someone who's confident in breaking down requirements, managing sprint delivery, and translating platform vision into tangible outcomes - all while working closely with senior stakeholders. KEY RESPONSIBILITIES Drive the intake, analysis, and execution of Salesforce change requests - translating business needs into scalable, maintainable solutions. Act as point of contact for complex platform issues, ensuring rapid root-cause resolution and clear communication. Lead the full lifecycle of enhancements: scope requirements, design solutions, configure and build, test, and deploy. Own the configuration of Sales Cloud and/or Service Cloud - including custom objects, automation logic, validation rules, permission structures, and reporting models. Actively manage technical debt and ensure long-term platform scalability. Lead the implementation and optimisation of integrations between Salesforce and internal/external systems to ensure data flows are reliable, secure, and aligned with operational workflows. Lead training sessions and create enablement materials tailored for end users, power users, and stakeholders to drive platform adoption and accountability. Partner with admins, analysts, and developers to plan and deliver cross-functional features across sales, customer operations, and commercial teams. Create and maintain reports, dashboards, and list views to support business reporting needs. Support UAT, bug resolution, and user onboarding for all new platform capabilities. Identify and implement opportunities for process automation using Flow, approval workflows, and custom notifications. KEY REQUIREMENTS Have 5+ years of Salesforce administrator experience, with strong hands-on knowledge of Flows and declarative tools. Understand how to balance technical debt, speed, and clean design in a fast-paced environment. Thrive in cross-functional teams and are comfortable working with stakeholders across sales, operations, and support. Have experience working in agile environments using tools like Asana. Are proactive, pragmatic, and focused on outcomes, not just shipping code. Have a good understanding of process automation tools (e.g., Flows, Validation Rules) and are confident creating robust and scalable solutions to achieve business goals. Are able to create reports, dashboards, and list views for various use cases and business stakeholders. Have Salesforce Administrator Certification or equivalent hands-on credibility. BONUS POINTS Work closely with AI/automation and Ops teams to streamline high-volume or high-touch workflows. Experience in a development capacity, including working with Apex and Lightning Web Components (LWC). Experience supporting Salesforce integrations with other business systems. Additional certifications such as Advanced Administrator and Platform App Builder. INTERVIEW PROCESS Introductory call with our Talent team Technical Interview with the Hiring Manager Case study Interview Values Interview WHAT'S IN IT FOR YOU Competitive comp package 28 days' holiday plus bank holidays, increasing to 35 with length of service, plus extras for house moves, weddings and more! Employee-friendly share options Pension scheme via Royal London - up to 5% company contribution Vitality private healthcare insurance Life Assurance - 4x annual salary Monthly coaching sessions with Spill - our mental wellbeing partner Inclusive parental, partner and shared parental leave including up to 20 weeks' full pay maternity and shared parental leave, and 8 weeks' full partner pay, as well as fertility treatment and pregnancy loss policies Bubble childcare support and discounted nanny fees for little ones 'Work from abroad for a month' annual scheme Generous learning and development budget £500 home office budget Diversity and inclusion is an integral part of our culture. We know that diverse teams are strong teams, so we welcome those with alternative identities, backgrounds, and experiences to apply for this position. We make recruiting decisions based on experience, skills and potential, so all our applicants are treated fairly and equally.
