56 jobs found

Job Title: IT Director - Data & AI Location: London - hybrid working Type: Permanent Salary: £120-140K DOE Are you a strategic IT leader with a passion for data, AI/ML innovation, and real-world healthcare impact? We're working with a global life sciences company looking to appoint a senior data leader to spearhead enterprise-wide data transformation initiatives. This is a high-impact role for a visionary expert in data strategy, responsible for designing and driving the adoption of cutting-edge AI/ML solutions across multiple business units-from manufacturing and supply chain to R&D and commercial operations. The successful candidate will play a pivotal role in shaping the future of data-led innovation, ensuring alignment with global regulatory standards and fostering cross-functional collaboration at the highest levels. Key Responsibilities: AI-Driven Strategy Development - Lead the design and implementation of scalable, AI/ML-powered data strategies to tackle complex challenges across drug development, clinical research, commercial performance, and patient outcomes. Cross-Functional Collaboration - Partner with internal stakeholders across scientific, operational, and commercial teams to identify and deliver high-value AI use cases. Regulatory & Compliance Oversight - Ensure all data practices are fully aligned with global regulatory standards including GDPR and other industry-specific frameworks. Data Governance & Architecture - Oversee the design of enterprise-grade data ecosystems leveraging cloud technologies (e.g., AWS, Azure), data lakes, and robust governance frameworks. Innovation & Partnerships - Build and nurture relationships with external partners, including AI vendors and academic institutions, to stay at the forefront of AI advancements (e.g., generative AI, digital twins). Leadership & Engagement - Inspire a high-performing data and tech team, translate technical insights for senior leadership, and foster a culture of ethical, responsible AI usage. This is a rare opportunity to step into a leadership role with genuine enterprise influence, long-term scope, and the chance to shape future strategy in a critical sector. The above is just a snapshot of our client's requirement. A full and comprehensive job description will be provided following application. We will be supporting our client in appointing a suitable candidate ASAP - apply without delay for consideration

A leading insulation supplier is seeking a Head of Technical & Specification for Ireland & UK. The role focuses on driving the adoption of BoardeX, engaging with architects, consultants, and contractors, and supporting the commercial strategy. The ideal candidate will have proven experience in a technical role in construction and strong communication skills. Benefits include a company car, health care plan, and opportunities for career progression. This position offers a dynamic work environment with a focus on collaboration and teamwork.

Head of Technical & Specification Ireland & UK - BoardeX Location: Kings Norton, Birmingham (field & office based) U Value Insulation is an established international company, with over 40 years' experience offering the building industry vast product choice combined with in-depth technical expertise. Distributing an extensive product catalogue for application across the full range of floor, wall and roof requirements, ensuring a one stop shop for all our client needs. We stock the very best brands & highest quality product ranges at competitive prices across thermal, acoustic and fire protection insulation products guaranteeing the widest choice and best value. Job Specification To support Ireland & the UK in the rollout of BoardeX, an A1 gypsum-based external sheathing board. This is a high-impact, market-facing opportunity, with responsibility for driving product adoption through technical leadership, specification and commercial positioning. The successful candidate will assume ownership of BoardeX in terms of how this product is presented to the market, its introduction to architects, consultants and contractors, whilst ensuring it is specified, protected and delivered across construction projects nationally. Technical & Market Development Working with Internal Teams to develop market ready technical documentation, including: Product Datasheet, Installation Guidance and System Build Ups. Lead development and delivery of CPDs (ideally RIBA accredited). Oversee and manage product listing on platforms such as NBS Source. Support the development of through wall details and approve build up with partner components manufacturers. Specification & Consultant Engagement Actively engage with architects, facade consultants and main contractors. Raise awareness and drive adoption of BoardeX through technical presentations and project engagement. Influence and secure project specification, ensuring BoardeX is written into designs. Protect specifications through project lifecycle, working in partnership with commercial teams. Commercial Positioning Support the commercial strategy by positioning BoardeX based on cost competitiveness, stock availability and technical support offering. Provide technical support from design stage through to site tool sox talk on delivery to sub contractor. Work in conjunction with the sales team to convert specifications into secured orders. Contractor & Supply Chain Engagement Identify, engage and convert dry lining and SFS subcontractors to adopt BoardeX. Develop relationships with steel frame manufactures to secure system compatibility and endorsement. Support through wall solutions by aligning BoardeX with complimentary product offerings in the portfolio. Marketing & Industry Presence Collaborate with marketing to support product launch, campaigns, technical content. Oversee and contribute to technical blogs across social media and campaigns. Represent business at industry exhibitions, events and trade shows. Internal Collaboration Work cross functionally with sales teams to support conversation and cross selling opportunities,and also with procurement and operations to align availability and pipeline demand. Qualifications Proven experience in a technical, specification or facade related role within construction industry. Background in one or more of the following: drylining/sheathing Board, facade system/building envelope, fire protection/insulation systems. Experience engaging architects, consultants and contractors. Strong understanding of external wall build ups. Fire Performance Standards (EN 13501, BR 135). Ability to deliver CPD. Commercial awareness and ability to support product positioning. Confident communicator with ability to influence at all levels. Self driven with ability to operate nationally. Commercially minded with strong focus on outcomes. Credible, confident and able to represent the business externally. Collaborative and informative approach. Demonstrate resilience, tenacity, and ownership, with a strong focus on delivering results and overcoming challenges to drive successful outcome. Benefits Company car 24 days holidays per year Pension Group life cover Health care cash plan Employee Assistance Program Laptop & mobile phone Bike To Work scheme Refer A Friend scheme Career progression A friendly team-focused working environment

Who are we? A world where complexity is the only constant demands a new breed of company. Brave Bison is a different beast: a media, marketing and technology company purpose built for the digital era. Our universe is made up of award-winning business arms Brave Bison, Engage, SocialChain and MTM. And we're underpinned by leading marketing training practice, MiniMBA, as well as our very own social-first media network who deliver monthly views in the billions for some of the biggest channels in sport and entertainment across YouTube, Snap, Meta and TikTok. We're a global collective who live and breathe digital, working with some of the boldest brands in the world to capitalise on the complexity that defines the modern marketing landscape. Our mission New platforms, new behaviours, new audiences, new trends, new technologies, new regulations-our clients' worlds get more complex daily. Their agency partnerships shouldn't. It's our job to cut through the chaos, make the complex simple and navigate a clear path to growth for them. That's why we make it our mission to capitalise on complexity for our clients-across consultancy, capability and execution-by crafting dynamic digital solutions that outpace tomorrow's challenges. Our values Bold Curiosity We run at change and challenge convention because we love to push the boundaries of what the world thinks is possible. We champion discovery, go deep into our clients' worlds and are always hungry to learn more about them, our specialisms and each other. Connected Clarity We are focused in our collaboration - joining the right dots between our clients, our partners and our herd of experts to deliver agile solutions at speed and scale. We set a shared ambition from the outset, are transparent at every stage and always strive to make the complex simple. Positive Encouragement We want to make working with us the best part of someone's day. We lift one other up, find the fun in the day to day and are committed to ensuring everyone belongs. Constant Impact We believe in outcomes over outputs. We're goal orientated, results driven and data led. We show up with passion every day. And we're always honing our craft. About Brave Bison Performance With over 20 years experience growing our clients' businesses through digital media, we help brands leverage the right data, right partners and right tech to capitalise on complexity and supercharge their online growth. By going deep into our clients' world, investing their budget where it will work the hardest and ensuring that we only win when they win, we stand for braver digital in a world of opportunity. Role Overview Brave Bison Performance & Commerce is looking for a Performance Media Director to lead the strategy, planning, and activation for one of our flagship global accounts: New Balance. This is a high visibility, high impact role for someone who lives and breathes performance media, understands how modern consumers actually behave, and can translate that into cross channel strategies that punch above weight. You'll bring depth in Paid Search, Paid Social, and Programmatic Display, paired with a test and learn mindset and a passion for building future fit performance ecosystems. You'll sit at the heart of one of the fastest growing agency groups in the UK, partnering directly with senior New Balance stakeholders and leading a team of talented specialists across channels and markets. You'll also play an active role in shaping Brave Bison's paid media proposition - contributing to new business, thought leadership and the agency's wider growth. If you love solving complex performance problems and pushing brands forward through digital excellence, this role is for you. Key Responsibilities 1. Lead Performance Strategy for New Balance Own the vision and execution of EMEA and regional performance media strategy across Paid Search, Paid Social, Display, and emerging channels. Partner closely with New Balance stakeholders to shape seasonal plans, commercial responses, product launch frameworks, and full funnel thinking. Translate brand moments, athlete partnerships, and product priorities into data driven, audience first media plans that drive measurable outcomes. 2. Cross Channel Planning & Innovation Build performance frameworks that link new audiences through traffic focused campaigns with lower funnel conversion and retention. Create integrated planning approaches that combine media, creative, retail, and commerce signals. Stay ahead of platform innovation and bring Brave Bison level energy to identifying new opportunities, formats, partnerships, and betas. Champion AI adoption across the department - identifying where automation, predictive tooling, and AI enabled optimisation can meaningfully improve performance and efficiency. 3. Paid Search, Social & Display Excellence Provide senior technical leadership across Google Ads, SA360, Microsoft, Meta, TikTok, YouTube, DV360, and other key platforms. Ensure world class campaign architecture, optimisation routines, automation strategies, and measurement frameworks. Partner with analytics and creative teams to continually improve performance through audience segmentation, dynamic creative, and predictive modelling. 4. Senior Client Leadership Act as the primary performance partner for New Balance across EMEA and key regional teams - seen as a genuine extension of their senior marketing leadership. Lead strategic presentations, quarterly business reviews, performance deep dives, and annual planning cycles. Deliver clear, story driven insights that cut through complexity and focus on commercial impact - with a particular emphasis on ROI storytelling that connects media activity to business outcomes. Proactively unlock new opportunities to strengthen New Balance's performance engines across EMEA. Balance assertiveness and diplomacy to constructively challenge client thinking where needed, driving better outcomes through structured problem solving and well evidenced recommendations. 5. Team Leadership & Development Lead, inspire, and challenge a multidisciplinary team of search, social, and programmatic experts. Foster a culture built on curiosity, innovation, experimentation, and operational excellence. Support learning pathways, certifications, platform training, and ongoing career development. Drive a growth mindset across the team - modelling resilience, encouraging proactive development, and holding yourself and others accountable for continuous improvement. 6. Measurement, Insight & Performance Growth Elevate measurement frameworks that integrate platform data, attribution, incrementality testing, and business outcomes. Work closely with analytics to build dashboards, reporting suites, and predictive tools. Champion test and learn programmes across markets, continually raising the performance bar. Own portfolio level forecasting and oversee QA frameworks to ensure budgets, pacing, and quality standards are consistently airtight across all markets. 7. Business Development & Thought Leadership Contribute to Brave Bison's paid media new business strategy - supporting pitches, crafting compelling narratives, and coordinating cross functional input to help win work. Represent the agency externally through thought leadership, industry events, and marketing activity that reinforces Brave Bison's performance credentials. Skills & Experience Required Essential 7-10+ years' experience in performance media with deep specialism in Paid Search, Paid Social, and Programmatic Display. Proven track record leading large or global e commerce or retail accounts (sporting goods experience a plus). Highly confident working with senior marketing stakeholders. Strong analytical capability and ability to convert data into commercially relevant insights. Exceptional communication and storytelling skills with a bias for clarity and impact. Experience managing and growing high performing teams. Confident constructively challenging senior stakeholders and driving structured problem solving across client and agency teams. Demonstrable experience championing AI adoption and automation within performance media. Expert understanding of: Google Ads, SA360, Microsoft Ads, Meta, TikTok, YouTube, LinkedIn, DV360 or similar DSPs, GA4, tracking infrastructure, attribution models Desirable Experience in global or multi market media structures. Familiarity with retail media, product feed optimisation, and commerce platforms. Exposure to predictive modelling or advanced automation tools. Experience developing performance creative frameworks. Involvement in new business pitches or agency thought leadership activity. What Makes This Role Special You'll lead performance strategy for one of the world's most iconic sport and lifestyle brands. You'll shape the future of New Balance's EMEA performance marketing, partnering at the highest levels. You'll be part of a brave, independent, fast moving agency group that empowers people to experiment, challenge norms, and create standout work. What you'll get Our people make us who we are, so to make sure we attract and retain the best and brightest in the industry, we offer an attractive benefits package. But not only that . click apply for full job details

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title - Business Development Manager (Maritime, UK) Job Location - Bristol, UK Job ID - 35531 About this opportunity and L3Harris UK Operating at 11 sites in the United Kingdom, L3Harris supports Britain's mission to secure and strengthen the country by delivering sovereign innovation across the space, air, land, sea and cyber domains. L3Harris' Bristol location is the Headquarters for our Maritime UK business - a leading global supplier of integrated marine control systems and simulation products for warships, submarines and high-end commercial marine vessels worldwide. Since its inception, L3Harris has continuously iterated upon our Integrated Platform Management System (IPMS) technology and successfully exported and delivered the system to over 300 vessels across 27 navies worldwide. We have additional Maritime UK sites in Burgess Hill, Barrow-In-Furness and Portchester. Together, we are powering the Royal Navy's adoption of autonomous surface vehicle technology as well as delivering autonomous capability to UK ports, harbours and offshore energy service providers. Reporting to the Head of Business Development - Maritime UK, L3Harris is seeking a Business Development Manager to join a dynamic and growing team based in Bristol. In this pivotal role, you will play a key part in identifying, shaping and delivering on strategic business objectives across a diverse maritime portfolio. An external facing role, whilst mainly UK based, international travel is essential and should be anticipated. A few of our employee benefits are: Hybrid working where possible, three days onsite per week Flexible or part-time working arrangements considered upon request Half day finish on a Friday 25 days holiday per year (plus bank holidays), increasing with long service and with the opportunity to buy/sell up to 5 days Private medical insurance with optional family cover Pension scheme of up to 8% employer contribution Life Assurance 4x salary (flexible up to 10x) Group income protection Flexible opt-in extras such as a health care cash plan, dental insurance, gym membership, critical illness cover, cycle to work scheme, travel insurance and electric car scheme Employee Family Assistance Program providing mental health and wellbeing support Professional membership reimbursement (discretionary) What the role will involve The responsibilities of your role will include the following: Support the development and implementation of a comprehensive business winning strategy aligned to business growth objectives. Identify and prioritise target markets, industries, and customers based on business objectives, whilst staying informed about industry trends, competitors, and emerging technologies. Support the delivery of annual growth targets in line with strategy. Forge and maintain trusted relationships with senior / executive customers and industrial stakeholders (nationally and internationally), within and outside L3Harris, and identify and foster key strategic contacts and partnerships pan business. Lead and support all parts of the business winning cycle, including but not limited to generating leads, capture, proposals development, negotiating and closing activities. Develop and monitor KPI's in line with business strategy. Work with other L3Harris business units to develop partnerships and other areas of business. Support the develop of the company's business winning process to improve reporting within the company CRM tool. Work closely with the technical and non-technical functions to align business winning activities with product development. Provide credible thought-leadership within the company and across wider industry, presenting ideas at applicable events, conferences industry & political bodies and media channels, to strengthen the company's profile and brand. Lead on the planning, delivery and support to demonstrations, tradeshows and other marketing activities. General accountabilities and responsibilities To use personal judgement and initiative to develop effective and constructive solutions to challenges and obstacles in day to day activities and procedures within the specified role. To maintain personal ability in, and appropriate use of, all relevant IT (Information and Technology) and other systems required to adequately perform the role. To act ethically, with integrity and in the best interest of the business at all times. An ability to work effectively as part of a team whilst maintaining a professional and supportive relationship with team members and other departments to deliver business objectives or deadlines. To carry out any other duties as detailed by a member of the management team or authorised representative. What you'll bring The role requires the following experience and skills: Proven and demonstrable experience in defence industry specifically within the maritime domain. Ability to build and maintain working relationships with colleagues, clients and industrial partners. A track record of best practice in developing business winning campaigns and effective capture plans to close complex prospects. An ability to negotiate and experience managing and resolving conflicts. Effective relationship management and interpersonal skills with a proven ability to interact and lead internal and external senior customers across all levels. Appreciation of the technologies, capabilities and solutions L3Harris offers in the maritime domain. Knowledge of current (and future) defence and relevant UK maritime capability acquisition programmes and the associated procurement processes. A naval background with knowledge of autonomous systems would be advantageous, but not essential. Full UK driving licence. Ability to obtain SC clearance as a minimum. Important to know Due to the nature of our work many of our roles require a UK nationality and the ability to obtain a security clearance. Applicants who accept a conditional offer of employment must meet the requirement of right to work in the UK and must meet eligibility requirements for access to classified information and will be subject to government security checks. L3Harris Technologies is proud to be an Equal Opportunity Employer. We are committed to maintaining a workplace that is free from unlawful discrimination and offers equal opportunities for all. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships.

Job Title Procurement & Vendor Management Manager Job Description Role Overview We are currently seeking a Procurement & Vendor Management Manager to join our Global Procurement Solutions (GPS) Team in London.This role presents an excellent opportunity for an experienced procurement and vendor management professional with a strong background in global sourcing, vendor governance, contract management, and stakeholder engagement within a regulated or complex organisational environment.The Procurement & Vendor Management Manager will be responsible for overseeing and continuously improving the organisation's procurement and vendor management framework. A key focus of the role will be leading the transition from legacy or decentralised procurement practices to a more structured, transparent, and scalable operating model aligned with enterprise procurement standards and risk management requirements.In addition to operational responsibilities, the Procurement & Vendor Management Manager will play a key role in shaping procurement strategy and supporting enterprise initiatives. Core activities include leading complex vendor negotiations, overseeing contract renewals and remediation actions and ensuring procurement activities align with internal policies, and regulatory expectations.The role also includes responsibility for advising and supporting business stakeholders across the organisation, acting as a trusted partner on procurement strategy, vendor selection, and commercial decision-making. The Manager will drive consistency, transparency, and efficiency across procurement processes while balancing commercial outcomes, operational needs, and risk considerations.This is a truly global role, providing procurement and vendor management leadership to Pacific Life Re offices across multiple jurisdictions, including Australia, Singapore, Bermuda, the United Kingdom, Canada, and more. The Global Procurement Solutions (GPS) function is primarily based at Pacific Life's headquarters in Newport Beach, California, ensuring alignment with enterprise-wide procurement policies, controls, and best practices.The position offers significant exposure to global procurement operations, enterprise governance frameworks, and senior stakeholder engagement. It is an excellent opportunity for an experienced procurement professional to have a meaningful impact on the maturity and effectiveness of procurement and vendor management within a global organisation. Role Responsibilities Manage the end-to-end procurement lifecycle, from sourcing and contracting through to invoicing and payment Lead the development, issuance and management of Requests for Proposal (RFPs) and related sourcing activities Draft, review, negotiate and manage vendor contracts in line with company policies and governance standards Manage contract renewals, extensions and terminations proactively to avoid commercial, operational or compliance risks Ensure contractual terms are aligned with business objectives while effectively identifying and mitigating commercial and operational risks Identify cost optimisation and value creation opportunities across the vendor portfolio, including benchmarking and renegotiation initiatives Partner closely with business stakeholders to understand requirements and define appropriate contractual terms and conditions Partner with business leads to shape sourcing strategies aligned to business priorities and long term objectives Collaborate with legal, TPRM and finance teams to ensure full compliance with internal policies, procedures and regulatory requirements Drive continuous improvement in procurement and vendor management processes, tools and controls, including automation where appropriate Support change and transformation initiatives by ensuring third party arrangements are fit for purpose and scalable Conduct regular vendor performance and governance reviews to ensure compliance with agreed service level agreements (SLAs), contractual obligations and company standards Escalate and manage vendor issues and disputes, working collaboratively to achieve timely and commercially sound resolutions Develop and maintain strong vendor relationships to drive service quality, cost efficiency and continuous improvement Provide training and awareness sessions to internal stakeholders on procurement policies, contract management and vendor best practices Undertake additional responsibilities as required to support the effective delivery of the role Skills & Experience Essential 8+ years of experience in contract and vendor management, preferably within the financial services sector Experience using Coupa to manage end-to-end procurement processes, reporting, controls and compliance Experience developing and using dashboards, KPIs and management information (MI) to track spend, vendor performance, risk and compliance Strong knowledge and experience in contract and vendor life-cycle management, contract negotiation and managing vendor relationships Excellent analytical, problem solving and decision-making skills Strong communication and stakeholder management abilities Exceptional attention to detail Experience of specific re-insurance industry would be desirable but other industries would be considered. Contract related certification preferred - WorldCC and/or CIPS Ability to exercise confidentiality and professionalism in the performance of duties. Competencies and Behaviours: Collaboration, communication, problem solving, analytical thinking, customer focus, data-driven decision making, strategic thinking, and accountability. Ability to model Pacific Life Re's company values and behaviours on a day-to-day basis Working For Pacific Life Re Every person in our global team is valued for the unique qualities they bring to our business and we seek to build their expertise and support their individual ambitions at every step. Of course, we take our work seriously and we know our team can operate under great pressure. We work hard and thrive on achievement, but we also know how to have fun and relax too. We regularly host a range of team building days to strengthen our team's connection with each other and reflect on their successes.Providing employees with a healthy work-life balance is very important to our culture. We have a wide range of employee benefits and we host regular social activities and well being initiatives. We are also committed to supporting our employee's involvement in their communities, by actively fundraising, hosting charity events and overseeing volunteering opportunities. Benefits (Only for Permanent and Fixed Term Employees) Leave 25 days of annual leave with option to buy/sell more days Adoption and fertility leave Generous enhanced parental leaveHealthcare Comprehensive private insurance coverage for employee and dependents Group Life Insurance coverage of 9x basic annual salary and Group Income Protection up to 75% of basic annual salary Optical benefitsSavings & Retirement 15% combined employee/employer contributionsWellness Subsidized gym membership Access to Employee Assistance Program Cycle to Work and Electric Car Salary Sacrifice Scheme Time off for volunteering Charitable matching of employee donationsAs part of our commitment to diversity and inclusion, we will provide reasonable adjustments during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs so that we can discuss these with you to make sure that suitable adjustments are made, where possible. Pacific Life Re Values At Pacific Life Re, our vision is to bring an innovative and dynamic approach to the marketplace. Our global team is not afraid to disrupt and challenge industry thinking to provide the best life and health reinsurance services possible. Working in

Investment Outcome Analyst page is loaded Investment Outcome Analystlocations: London: England: Stirling: Edinburghtime type: Full timeposted on: Posted Todaytime left to apply: End Date: April 10, 2026 (9 days left to apply)job requisition id: R17727Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.Through telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role. The Role We're building something bigger, and better, that makes delivering change across our organisation easier, smarter and genuinely enjoyable for colleagues. M&G Life supports over 5 million customers with more than £300bn invested across our products, working with partners including Equiniti, Diligenta, Waystone, Paragon, Willis Towers Watson and M&G Global Services. We're looking for a Investment Outcome Analyst to help M&G Life deliver its strategic priorities. You'll support the Commercial Portfolio Director by tracking and analysing the commercial performance of the transformation portfolio. This includes business case support, monitoring key metrics and providing clear, data driven insights to ensure commercial viability and alignment to strategic goals. Key Responsibilities for this Role Assist in developing and reviewing business cases for new initiatives and product launches to ensure investments are optimised Support the production of commercial performance reporting across products, helping to identify trends, risks and opportunities Monitor key commercial metrics including flows, AUM, cost to serve, persistency and customer lifetime value, to inform decision making and highlight areas requiring action Help build and maintain a reliable data ecosystem that enables timely, accurate and real time commercial insights Contribute to investment prioritisation and benchmarking by analysing value, trade offs and commercial impact Work collaboratively with Finance, Technology, Risk, Compliance and Product teams to share insights, validate data and support cross functional analysis Prepare insights and materials for portfolio alignment meetings. Key Knowledge, Skills & ExperienceOur ideal candidate is proactive and adaptable, bringing a continuous improvement mindset and a willingness to take ownership of tasks and outcomes. You apply critical thinking to interpret data from multiple sources, turning complex information into clear insights that support effective commercial decision making. With a collaborative and growth oriented approach, you work well across teams, contribute to shared goals and help drive clarity, alignment and positive outcomes. You're experienced working within Financial Services environments, ideally Life & Pensions, and have experience in product and propositions You bring strong commercial or financial analytical skills, applying structured thinking to assess commercial performance You have experience in project management and project delivery received training in data analysis, financial modelling or project support You're proficient in Excel and comfortable using data tools, with experience of visualisation tools which is essential for presenting clear, actionable insights in this role You communicate well and work effectively with stakeholders across multiple stakeholders, helping ensure alignment and informed decision making You're able to manage multiple priorities in a dynamic team environment, balancing deadlines while maintaining accuracy and attention to detailWe'd love to hear from you if you're someone who's genuinely curious - the kind of person who asks thoughtful questions and digs a little deeper to understand what's really going on. You enjoy working with others and naturally bring people together, even when things feel a bit unclear. You think ahead, notice patterns early and stay focused on creating real value for the people around you.Most of all, you care about making things better - for colleagues, for customers, and for the workplace as a whole.If this sounds like you, we want you to apply!What we offer:At M&G, we're committed to helping you thrive and supporting your wellbeing, both at work and beyond. Our benefits are designed to help you balance your professional and personal life, while planning confidently for your future. Our UK benefits include: As a savings and Investments firm we are proud to offer a valuable pension scheme of 18% , with 13% made up of Employer Contributions and 5% Employee Contributions .We also offer Share Save and our Share Incentive Plan , together with access to financial wellbeing and support services - to help give you real confidence to put your money to work. Enjoy 38 days annual leave including bank holidays, with the opportunity to purchase up to 5 extra days and additional flexibility through our Time Off When You Need It policy - to balance your work and personal commitments. Our market leading Inspiring Families policy includes comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave - as supporting families is a core aspect of our inclusive culture. Health & Protection cover including Private Healthcare , Critical Illness cover and Life Assurance for you, with family options - for peace of mind.To explore more about life at M&G and our full benefits offering, visitWe have a diverse workforce and an inclusive culture at M&G, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.M&G is also proud to be a , and we welcome applications from candidates with long-term health conditions, disabilities, or neuro-divergent conditions. If you need assistance or an alternative means of applying for a role due to a disability or additional need, please let us know by contacting us at: &G is a leading international savings and investments business, managing money for around 4.6 million individual clients and more than 900 institutional clients in 38 offices worldwide.As at 31 December 2024, we had £345.9 billion of assets under management and administration. Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.

About the Role As a Sales Specialist, you will play a pivotal role in expanding Dow Jones' footprint across the Europe region by driving adoption of our geopolitical, security and macroeconomic analysis. This role is designed for a seasoned sales professional with a strong track record in enterprise solution selling, deep understanding of the security and geopolitical risk, and the ability to influence senior business and technical stakeholders. You'll partner closely with Sales Generalists, Product, Engineering, and Marketing teams to craft strategic solution narratives that resonate with enterprise clients. Your consultative approach, commercial acumen, and ability to translate complex technology into meaningful business impact will be key to your success. About the Team Our Global Risk Insights business provides geopolitical, security, macroeconomic and regulatory insights to a wide range of customers including financial institutions, corporations, universities, government agencies, executives and business professionals. We help organizations navigate an increasingly complex world and manage risk to their business and staff. This role will be driving sales for Global Risks Insights on Oxford Analytica and Dragonfly platforms as well as bespoke advisory projects. You Will Own and drive complex, high-value sales cycles for Global Risk Insights solutions across the European region. This includes but is not limited to our flagship subscription services Security Intelligence and Analysis Service (SIAS), the Oxford Analytica Daily Brief and our advisory services. Create a sales strategy to maximise revenue growth and market expansion within your geographical territory and specialization. Build and maintain trusted relationships with senior stakeholders (e.g., CSO, Head of Intelligence, Head of Public Affairs etc), positioning Dow Jones GRI as a long term strategic partner. Lead advisory discussions with the internal Advisory teams and external client stakeholders to shape integrated use cases that align to customer priorities. Exceed on the position's sales target and role based KPIs - the role's primary focus will be on generating and closing new opportunities across your geographical territory. Drive strategic pursuit planning and pipeline development in collaboration with Sales Generalists, unlocking net new opportunities and expanding existing relationships. Contribute to or lead the writing of any proposal, statement of work or technical document relating to the products. Analyze market trends, customer needs, and competitive dynamics to identify whitespace opportunities and differentiate Dow Jones' offerings. Participate in, lead or coach the negotiation of terms, conditions, or prices leading to the closure of the contract. Contribute to thought leadership and client education through events, briefings, and strategic workshops. Collaborate with Product and Engineering teams to influence roadmap based on customer feedback and emerging market needs. Maintain accurate sales reporting, pipeline forecasts, and opportunity tracking in our global CRM system. Other activities, tactics and behaviours as directed by management. You Have Demonstrable experience of quota carrying in enterprise sales or business development, with a focus on the geopolitical/security/macroeconomic/data or analysis space. Proven success in selling to large enterprises and managing complex deal cycles with multiple stakeholders across business and technology functions. Demonstrated ability to navigate strategic accounts, identify key decision makers, and build influence at the executive level. Strong commercial acumen with consultative selling skills and familiarity with methodologies such as Challenger, MEDDPICC, or SPIN. A collaborative mindset with experience working across matrixed teams including marketing, product, and customer success. Excellent communication, presentation, and storytelling skills tailored to both business and technical audiences. Regional experience and cultural fluency across relevant markets. Business level proficiency in local language is a plus; English fluency is required. Additional languages are preferable. Experience in field sales and willingness to travel across the region (approximately 30 %>. Our Benefits Comprehensive Insurance & Retirement plans Paid Time Off and Leaves Education Benefits Family Care Benefits Career Growth Programs Access to Dow Jones Products Employee Referral Program Employee Well being Support & Fitness Programs Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status or any other characteristic protected by law. EEO/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at . 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Pension Insurance Corporation ("PIC") provides secure retirement incomes through comprehensive risk management and excellence in asset and liability management, as well as exceptional customer service. Our purpose is to pay the pensions of our current and future policyholders. A newly created role has arisen within our Origination department at PIC: we are recruiting for aHead of Transition Programme Managementto join our Transitions function, which plays a critical role in the management and delivery of transition projects for clients. This involves delivering efficient project management processes, standards, and governance frameworks to reduce cost, mitigate risks and drive value across the Company. The purpose of this role is to engage and develop strong working relationships with stakeholders at all levels to ensure key internal departments (Operations, Origination, Finance, Finance Actuarial, IT, Longevity Risk Management, Information Management, Legal and Risk) and PIC's third parties (Administration, Legal, Communications, Actuarial) to ensure that transition processes deliver on our commitments to clients and quality into the business. You will partner with our Co-Heads of Transition Management to deliver strong business outcomes relating to systems, processes, and technology improvements and automation as appropriate, which deliver positive outcomes for the Company brand and market reputation as well as for our policyholders on a consistent basis. Specific accountabilities assigned to the role of Transition Programme Manager: Programme Leadership: Lead and manage a programme comprising multiple, concurrent client-facing transition projects, ensuring cohesive delivery and oversight. Project Governance: Establish and maintain appropriate project governance, including reporting, documentation, and controls in line with internal standards. Escalation: Act as a primary escalation point for clients, transition managers or third parties, ensuring a professional and responsive service that meets or exceeds expectations. Planning and Scheduling: Oversee detailed programme planning, project scheduling, and resource allocation to ensure timely delivery across all workstreams. Budget Management: Manage the overall programme budget (multi-million-pounds), including individual project cost tracking, forecasting, and reporting. Ensure cost efficiency and accountability. Stakeholder Management: Collaborate with internal stakeholders (Origination, Operations, HR, Finance, etc.) and external partners to align project objectives and deliverables with financial and human resource capacity. Risk and Issue Management: Proactively identify and manage programme risks, issues, and dependencies, ensuring effective resolution or escalation. Team Leadership: Provide leadership, guidance, and development support to Transition Managers and connected internal teams and third parties across the programme. Quality Assurance: Monitor the quality of project deliverables to ensure they meet business requirements and client satisfaction standards. Keeps informed of industry trends, market developments, regulatory changes in insurance/financial services as well as best practices relating to the Transition Experience: Proven track record of successfully delivering large, complex programmes, ideally across insurance, financial services. Demonstrated experience of managing multi-million-pound departmental budgets. Experience in leading client facing onboarding programmes at scale. Track record of delivering measurable outcomes in terms of client satisfaction, operational efficiency and commercial performance. Significant experience working with executive stakeholders and cross-functional teams. Demonstrated ability to introduce and embed governance frameworks and risk management processes. Evidence of fostering a high-performance culture and developing strong project managers. Experience in budget management, and performance reporting. Experience in developing effective monitoring and quality control processes. Knowledge: Deep understanding of programme and project management methodologies. Strong knowledge of insurance operations, client onboarding and transition processes. Awareness of governance, compliance and risk frameworks. Familiarity with change management principles and application to complex client projects. Skills Exceptional leadership and people management skills, able to inspire, coach and motivate a diverse team. Excellent stakeholder management and influencing skills, with the ability to engage credibly at Senior Executive levels Strong analytical and problem-solving abilities, with structured approach to issue resolution. Highly effective communication skills (written, verbal and presentation) with the ability to distil complex information into clear, actionable insights. Ability to balance strategic vision with hands on delivery oversight. Skilled at driving continuous improvement, innovation and best practice adoption. Commercial judgement and analytical mindset with the ability to analyse data and make informed decisions. Good working knowledge of MS Excel, MS PowerPoint, MS Word and Power BI. DEI at PIC: At PIC, we believe that true innovation stems from embracing diverse perspectives, backgrounds and experiences. We are committed to building a workplace where every individual, regardless of race, gender identity, sexual orientation, disability, age, religion, or socio-economic background, feels valued, heard and empowered to succeed. We hold ourselves accountable through ongoing initiatives, such as inclusive hiring practices, and equitable career development opportunities that support belonging and community. While we're proud of our progress, we recognise there's work ahead, and we remain dedicated to listening, learning and evolving together. In addition to a competitive base salary and the opportunity to participate in our annual, performance related bonus plan, upon joining us here at Pension Insurance Corporation, you will get access to some great benefits, including private medical insurance, 28 days' annual leave (excluding bank holidays), a generous pension scheme and much more.

Netherlands Watford, Hertfordshire, United Kingdom (On-site) Job Description Solution Architect As a Solution Architect within the global Asset Management and Pay per Use team, you will be responsible for designing and guiding the implementation of end-to-end IT solutions across this domain. You will bridge the gap between business needs and technical execution, ensuring solutions are both functionally sound and technically robust. As a Solution Architect, you guide development teams in realizing innovative solutions that enhance our Commercial Finance operations by providing architectural guidance IT support for above domains is driven by utilising standard out-of-the-box applications and minimising custom application development. Your application landscape of approximately 6 applications ranges from basic SaaS to highly-integrated, globally-used SaaS solutions. Responsibilities: Solution Design: You collect business requirements and translate these into process, application, information, and technology architecture that you document into solution architectures and design. You ensure that the right stakeholders are involved and that the architecture is within the guidance of the Enterprise Architecture Framework. Team Functional Leadership: You motivate, inspire, and facilitate development teams, ensuring that solutions are built in accordance with the solution architectures and designs. Architecture Roadmap: You work closely together with other Solution Architects and the Lead Architect to co-create architecture roadmaps and a target state architecture in line with the business strategy. You monitor the execution of the architecture roadmaps by maintaining and coordinating the architecture backlog. Enterprise Collaboration: You actively contribute improvements to Enterprise Architecture by closely cooperating with the Enterprise Architecture Community. Model Maintenance: You ensure that the baseline architecture in the enterprise repository meet the DLL ArchiMate modelling standards and is always up-to-date. Trends Monitoring: You keep track of emerging technology trends and proactively come up with ideas on how to leverage these emerging technologies to improve Commercial Finance's IT landscape. Find out more here about how you can unleash your full potential at DLL Day to day: Solution Architecture and Design:Work with the product owner and scrum team to deliver features that have clear solution architecture design and business value; as well as technical solution designs. Thought Leadership:Serve as a thought leader on solution architecture, staying aware of the latest technology and best market practices, and supporting and coaching fellow architects. Agile Delivery:Work comfortably in an Agile delivery model, ensuring fast delivery of the investment portfolio while achieving strategic objectives, this role aligns closely with developers on a scrum team. Quality Assurance:Be accountable for the quality of solutions by providing professional guidance and performing quality assurance activities. Communication:Communicate effectively with management, conveying complex processes and IT subjects in senior management terminology. Coaching:Coach fellow architects and developers, stimulating their professional development and driving the adoption of architecture within the team. Continuous Learning:Maintain an outside-in view focused on the customer, ensuring Commercial Finance's solution architecture anticipates market developments and customer needs Stay current with industry trends, finance technologies, and architecture best practices. All members enjoy Two working days per year volunteering for a local charity. Health and Wellness program including healthy food, free health checks, fun health & vitality activities. Flexible hours with possibility to work from home Click this link for an overview of all the benefits in your region. "We lead the way in meeting the need for flexibility and transparency which our customers increasingly expect" Bachelor's or Masters degree in Computer Science, Information Technology, or equivalent experience. 3+ years of experience as a solution architect. Excellent communication in speech and writing in English. Broad understanding of strategy and architecture modelling standards. Thorough understanding of financial industry including business models and processes. Familiarity with Inventory Finance is a pre. Experience in working in Agile/scrum environments. Experience with microservices architecture, SOAP and RESTful (API) services. Experience with application development on cloud platforms like Azure. Experience with Business Process Management applications like PEGA. Knowledge of secure coding practices and protocols such as the Open Web Application Security Project (OWASP). Knowledge of SQL and NoSQL database management. Leadership and Interpersonal Skills: Ability to provide technical leadership across business and technical project dimensions, solving complex business requirements. Ability to work with the team to size, manage scope, and mitigate risk. Excellent team player with proven ability to influence. Highly adaptable to a changing environment. Outstanding organizational, communication, interpersonal, and relationship-building skills conducive to team development. Ability to give and receive open, honest feedback and foster an open and inclusive environment. Excellent written and verbal communication skills. Ability to effectively work with disparate teams throughout a diverse business community. Excellent analytical and problem-solving skills . DLL's wellbeing ambition is to educate, equip and empower members to build connections, manage their mental, emotional, physical and financial wellness and maintain balance between work and the other priorities that make up their lives. Our four wellbeing categories are as follows: Connection - Build meaningful connections with other DLL members Health - Manage mental, emotional and physical health Finance - Provide learning opportunities to help members achieve personal financial health Lifestyle - Maintain balance between work and life priorities These are the things that matter to our members and the wellbeing of our members matters to DLL Good to know: Deadline for application: March 31st (Due to high volume of applications this requisition may close prior to posted close date) The selection process may involve an assessment Applications via email will not be reviewed. Please apply online via our career website DLL appreciates the time you spend applying to our openings. We advise only those who qualify for an interview will be contacted. Hiring subject to successful completion of a background check. DLL is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If contacted for an employment opportunity, please advise Human Resources if you require accommodation in accordance with our values and all applicable legislation. About Us DLL, a great place to build your career DLL is a global asset finance company that partners with manufacturers, dealers, distributors, and end users to facilitate access to equipment and technology. Headquartered in Eindhoven, the Netherlands, we operate in over 25 countries, offering financial solutions across various industries. We are also a 100% subsidiary of our parent company Rabobank, one of the world's largest financial companies. Join our community of over 6.000 members from 75 nationalities! At DLL, our unique culture - shaped by our values (We put our customers first -Together we achieve more-You can count on me - I challenge myself and others to grow) and behaviors that define us - is at the heart of everything we do. We offer exciting job opportunities where you feel welcomed, respected and empowered to be your authentic self and share your best ideas. At DLL, we believe in the strength of our diverse perspectives and experiences, which make our global community thrive. You'll receive competitive pay, generous benefits, health and wellbeing support, and manage your work-life balance through our hybrid working flexibility. Our global operations offer you a variety of development opportunities and we encourage you to take on new challenges across our departments, businesses and regions. Our company strategy emphasizes our commitment to sustainable business and making social impact is part of that as well. Together, we'll "Partner for a better world" to make a positive impact. Joining DLL, means joining a company that consistently scores higher than the industry average in Employee Engagement surveys. This is also being acknowledged through many Great Place to Work certificates. People who work at DLL, like DLL. Join us in Partnering for a better world! Job Info Job Identification 796 Posting Date 03/03/2026, 02:37 PM Apply Before 03/31/2026, 12:00 AM

Associate Director, Commercial Ops and Analytics page is loaded Associate Director, Commercial Ops and Analyticslocations: London - UK - Officetime type: Full timeposted on: Posted Todayjob requisition id: JR\_000630Madrigal is a biopharmaceutical company focused on delivering novel therapeutics for metabolic dysfunction-associated steatohepatitis (MASH), a serious liver disease that can progress to cirrhosis, liver failure, need for liver transplantation and premature mortality. Every member of our Madrigal team is connected by our shared purpose: leading the fight against MASH.Our success is driven by our people. We are building a dynamic, inclusive, and high-performing culture that values scientific excellence, operational rigor, and collaboration. To support our continued growth, we are strengthening our workforce strategy to ensure we have the right talent, at the right time, in the right way.The Commercial Ops & Analytics Manager will play a critical role in establishing and driving commercial excellence across the UK organization. This position is responsible for optimizing sales force strategy, performance, and execution through data-driven insights, advanced analytics, incentive compensation design, and field effectiveness initiatives.The role partners closely with UK Head of Commercial and their sales leadership, Marketing, Medical, Finance, and Global & regional commercial teams to ensure the UK field organization is aligned, productive, and prepared to achieve launch and growth objectives. Key Responsibilities Sales Force Strategy & Optimization Advise and support sales force sizing, structure, and territory alignment in line with business objectives and market dynamics Develop and maintain call planning, targeting, and segmentation strategies in collaboration with UK Head of Commercial and sales leadership Continuously assess field deployment effectiveness and recommend improvements Performance Analytics & Reporting Design and deliver dashboards, KPIs, and performance reports for UK leadership Analyze sales results, field activity, and promotional effectiveness to generate actionable insights Support forecasting, trend analysis, and scenario planning and market research analysis (in collaboration with marketing) Incentive Compensation Lead the design, implementation, and administration of incentive compensation plans for review and approval by UK leadership Ensure alignment of incentives with strategic priorities and compliance requirements Partner with Finance and HR on goal setting, payout calculations, and plan communication Field Effectiveness & Execution Drive initiatives to improve sales force productivity, capability, and execution quality Support CRM optimization adoption and use for clear business benefit (e.g., Veeva CRM) and optimal customer experience Collaborate with sales management to identify performance gaps and learning opportunities Cross-Functional Collaboration Act as a trusted thought partner to UK Leadership and Commercial, Medical and Access stakeholders Align local SFE initiatives with any Regional or Global Commercial Excellence standards Support all launch readiness and post-launch optimization activities cross functionally as needed Qualifications & Experience Required Bachelor's /Master degree in Business, Life Sciences, Analytics, or a related field such as Finance 8+ years of experience in Sales Force Effectiveness, Commercial Excellence, or Analytics within the pharmaceutical or biotech industry Strong expertise in incentive compensation, field analytics, and CRM systems Proven ability to translate data into strategic recommendations Experience working cross-functionally in a matrix organization Fluent in English Launch experience in specialty or rare disease markets Experience working with global or regional commercial teams Strong knowledge of the UK pharmaceutical market and compliance environment Key Competencies Strategic and analytical mindset High attention to detail and operational excellence Strong stakeholder management and communication skills Ability to influence without authority Hands-on, proactive, and solution-oriented approachWe are committed to fostering an inclusive and diverse workplace and do not discriminate on the basis of any legally protected characteristics. Madrigal processes your personal data in connection with its recruitment and talent sourcing activities in accordance with applicable data protection laws. Further information about how your personal data is processed, together with details of your rights and how to exercise them, is available in our Job Applicant Privacy Notice, which is made available to you if you apply through Workday.Please note that this job description is not exhaustive and may evolve over time. Only shortlisted candidates will be contacted. Applicants must be authorized to work in the country of employment at the time of application. Employment terms, where applicable, will be governed by relevant collective bargaining agreements.Unsolicited resumes from agencies should not be forwarded to Madrigal. Madrigal will not be responsible for any fees arising from the use of resumes through this source. Madrigal will only pay a fee to agencies if a formal agreement between Madrigal and the agency has been established. Join our growing team focused on transforming the treatment of people with liver diseases.Madrigal is an Equal Opportunity Employer. All employment is decided on the basis of qualifications, merit, and business need. Applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex gender identity, sexual orientation, national origin, age, disability, protected veteran or disabled status, or other characteristic protected by applicable federal, state, or local law.

Wood Mackenzie is the global leader in analytics, insights and proprietary data across the entire energy and natural resources landscape.For over 50 years our work has guided the decisions of the world's most influential energy producers, utilities companies, financial institutions and governments.Now, with the world's energy system more complex and interconnected than ever before, sector-specific views are no longer enough. That's why we've redefined what's possible with Intelligence Connected.By fusing our unparalleled proprietary data with the sharpest analytical minds, all supercharged by Synoptic AI, we deliver a clear, interconnected view of the entire value chain. Our trusted team of 2,700 experts across 30 countries breaks siloes and connects industries, markets and regions across the globe.This empowers our customers to identify risk sooner, spot opportunities faster and recalibrate strategy with confidence - whether planning days, weeks, months or decades ahead.Wood Mackenzie Intelligence Connected Wood Mackenzie Values Company Wood Mackenzie is the global research, analytics, and consultancy business powering the natural resources industry. For 50 years, we have delivered high quality data, analytics, and insight that customers rely on to make confident decisions.Across oil, gas & LNG, power & renewables, chemicals, metals & mining, and other key sectors, our 1,900 employees in 30 locations support clients in nearly 80 countries. Together, we help accelerate the world's transition to a more sustainable future. Learn more at Role Purpose As Wood Mackenzie continues its transformation into a modern, product led SaaS organization, Customer Success is becoming a critical engine for customer value, retention, and long term growth. The Director of Customer Success will play a key leadership role in operationalizing Customer Success across regions, driving excellence in onboarding, adoption, engagement, and advocacy. You will embed Customer Success into the company culture, champion our products, and ensure customers achieve measurable outcomes. This role is ideal for a disciplined operator who excels at scaling teams, building processes, and partnering cross functionally to deliver commercial impact. Main Responsibilities Operational Excellence & CS Foundations Build and refine the foundational processes, systems, and operating model that enable a consistent, scalable, and high performing Customer Success organization. Drive disciplined operational execution by establishing clear plans, milestones, risk management approaches, and strong accountability across the team. Analyze existing processes to identify opportunities to streamline, automate, and simplify workflows to improve efficiency and scalability. Establish and enforce standardized best practices, playbooks, and success frameworks for enterprise customers. Implement technology, tooling, and workflows that improve visibility, efficiency, and decision making across the customer lifecycle. Support the build out of the new Customer Success Platform, including process design, enablement, and playbook development.Customer Lifecycle, Adoption & Value Realization Ensure a consistent, high quality post sale experience that drives adoption, engagement, satisfaction, and measurable customer outcomes. Own the post sale phase of the customer journey, for both new customer onboarding and existing customer success programss, ensuring strong adoption, retention, and health across regional and enterprise accounts. Drive core Customer Success outcomes, including improved GRR/NRR, higher product adoption, increased customer satisfaction and NPS, and expanded advocacy. Use GRR/NRR insights to identify risks, highlight growth opportunities, and drive targeted actions that strengthen commercial performance.Analytics, Reporting & Continuous Improvement Develop and utilize metrics and KPIs to measure regional and global CS performance, identifying trends related to usage, satisfaction, and operational efficiency. Produce clear reporting on customer health, risks, escalations, and trends to inform leadership and guide strategic actions. Continuously refine the customer journey, reinforcing consistent, repeatable touchpoints across customer segments.Cross Functional Leadership & Alignment Partner closely with Sales to coordinate retention and expansion strategies and ensure a seamless handoff and ongoing collaboration. Work closely with Product to provide actionable Voice of Customer insights and influence product roadmap priorities. Collaborate with Research teams to ensure customers fully leverage Woodmac's content, analysis, and domain expertise. Provide executive level visibility into customer trends, risks, and opportunities. Contribute to cross functional operational reviews and support progress reporting to the SVP, Customer Organization.Team Leadership & Talent Development Manage and develop a high performing team of Customer Success Senior Managers and specialists focused on adoption, engagement, and value realization. Mentor and coach CSMs to mature into strong trusted advisors and operational leaders. Support development of compensation plans, operating models, and career paths aligned with team responsibilities and business goals. Foster an inclusive, engaged, and high accountability team culture with strong performance management discipline. About You You have: 5+ years leading Customer Success teams within a B2B SaaS or Technology organization. 10+ years of being in Customer Success including related disciplines for a broad range of experience in post-sale work. Strong leadership experience, including managing managers and leading through multiple layers. A strategic, analytical mindset with the ability to operationalize solutions at-scale. Deep customer empathy paired with strong commercial instincts (renewals, expansion, long term value). Patience to help us tune our operations based on where we are today, and a vision for future operational excellence. Excellent communication and stakeholder management skills across all levels, including C suite. Experience scaling CS operations and driving cross functional initiatives. (Nice to have) Experience in oil & gas, energy, or natural resources.Role Expectations Hybrid working model-minimum two days in office weekly (subject to change). Flexibility to work across global time zones. Ability to set and achieve team performance targets, including retention and expansion goals. Ability to foster strong employee engagement and talent development. Act as a role model of Wood Mackenzie values, integrity, and leadership behavior.Wood Mackenzie Values Inclusive - we succeed together Trusting - we choose to trust each other Customer Committed - we put customers at the heart of every decision Future Focused - we accelerate change Curious - we turn knowledge into action Equal Opportunities We are an equal opportunities employer. This means we are committed to recruiting the best people regardless of their race, colour, religion, age, sex, national origin, disability or protected veteran status. You can find out more about your rights under the law at If you are applying for a role and have a physical or mental disability, we will support you with your application or through the hiring process. Inclusive - we succeed together Trusting - we choose to trust each other Customer committed - we put customers at the heart of our decisions Future Focused - we accelerate change Curious - we turn knowledge into action