Job Title Procurement & Vendor - Senior Professional Job Description Role Overview We are currently seeking a Procurement & Vendor, Senior Professional to join our Global Procurement Solutions (GPS) Team in London. This role presents an excellent opportunity for an experienced procurement and vendor management professional with a strong background in global sourcing, vendor governance, contract management, and stakeholder engagement within a regulated or complex organisational environment. The Procurement & Vendor Professional will be responsible for overseeing and continuously improving the organisation's procurement and vendor management framework. A key focus of the role will be leading the transition from legacy or decentralised procurement practices to a more structured, transparent, and scalable operating model aligned with enterprise procurement standards and risk management requirements. In addition to operational responsibilities you will play a key role in shaping procurement strategy and supporting enterprise initiatives. Core activities include leading complex vendor negotiations, overseeing contract renewals and remediation actions and ensuring procurement activities align with internal policies, and regulatory expectations. The role also includes responsibility for advising and supporting business stakeholders across the organisation, acting as a trusted partner on procurement strategy, vendor selection, and commercial decision-making. The Manager will drive consistency, transparency, and efficiency across procurement processes while balancing commercial outcomes, operational needs, and risk considerations. This is a truly global role, providing procurement and vendor management leadership to Pacific Life Re offices across multiple jurisdictions, including Australia, Singapore, Bermuda, the United Kingdom, Canada, and more. The Global Procurement Solutions (GPS) function is primarily based at Pacific Life's headquarters in Newport Beach, California, ensuring alignment with enterprise-wide procurement policies, controls, and best practices. The position offers significant exposure to global procurement operations, enterprise governance frameworks, and senior stakeholder engagement. It is an excellent opportunity for an experienced procurement professional to have a meaningful impact on the maturity and effectiveness of procurement and vendor management within a global organisation. Role Responsibilities Manage the end-to-end procurement lifecycle, from sourcing and contracting through to invoicing and payment Lead the development, issuance and management of Requests for Proposal (RFPs) and related sourcing activities Draft, review, negotiate and manage vendor contracts in line with company policies and governance standards Manage contract renewals, extensions and terminations proactively to avoid commercial, operational or compliance risks Ensure contractual terms are aligned with business objectives while effectively identifying and mitigating commercial and operational risks Identify cost optimisation and value creation opportunities across the vendor portfolio, including benchmarking and renegotiation initiatives Partner closely with business stakeholders to understand requirements and define appropriate contractual terms and conditions Partner with business leads to shape sourcing strategies aligned to business priorities and long term objectives Collaborate with legal, TPRM and finance teams to ensure full compliance with internal policies, procedures and regulatory requirements Drive continuous improvement in procurement and vendor management processes, tools and controls, including automation where appropriate Support change and transformation initiatives by ensuring third party arrangements are fit for purpose and scalable Conduct regular vendor performance and governance reviews to ensure compliance with agreed service level agreements (SLAs), contractual obligations and company standards Escalate and manage vendor issues and disputes, working collaboratively to achieve timely and commercially sound resolutions Develop and maintain strong vendor relationships to drive service quality, cost efficiency and continuous improvement Provide training and awareness sessions to internal stakeholders on procurement policies, contract management and vendor best practices Undertake additional responsibilities as required to support the effective delivery of the role Skills & Experience Essential 8+ years of experience in contract and vendor management, preferably within the financial services sector Experience using Coupa to manage end-to-end procurement processes, reporting, controls and compliance Experience developing and using dashboards, KPIs and management information (MI) to track spend, vendor performance, risk and compliance Strong knowledge and experience in contract and vendor life-cycle management, contract negotiation and managing vendor relationships Excellent analytical, problem solving and decision-making skills Strong communication and stakeholder management abilities Exceptional attention to detail Desirable Experience of specific re-insurance industry would be desirable but other industries would be considered. Contract related certification preferred - WorldCC and/or CIPS Ability to exercise confidentiality and professionalism in the performance of duties. Competencies and Behaviours: Collaboration, communication, problem solving, analytical thinking, customer focus, data-driven decision making, strategic thinking, and accountability. Ability to model Pacific Life Re's company values and behaviours on a day-to-day basis. Working For Pacific Life Re Every person in our global team is valued for the unique qualities they bring to our business and we seek to build their expertise and support their individual ambitions at every step. Of course, we take our work seriously and we know our team can operate under great pressure. We work hard and thrive on achievement, but we also know how to have fun and relax too. We regularly host a range of team building days to strengthen our team's connection with each other and reflect on their successes. Providing employees with a healthy work-life balance is very important to our culture. We have a wide range of employee benefits and we host regular social activities and well being initiatives. We are also committed to supporting our employee's involvement in their communities, by actively fundraising, hosting charity events and overseeing volunteering opportunities. Benefits (Only for Permanent and Fixed Term Employees) Leave 25 days of annual leave with option to buy/sell more days Adoption and fertility leave Generous enhanced parental leave Healthcare Comprehensive private insurance coverage for employee and dependents Group Life Insurance coverage of 9x basic annual salary and Group Income Protection up to 75% of basic annual salary Optical benefits Savings & Retirement 15% combined employee/employer contributions Wellness Subsidized gym membership Access to Employee Assistance Program Cycle to Work and Electric Car Salary Sacrifice Scheme Time off for volunteering Charitable matching of employee donations As part of our commitment to diversity and inclusion, we will provide reasonable adjustments during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs so that we can discuss these with you to make sure that suitable adjustments are made, where possible. Pacific Life Re Values Please click here to view our company values
May 05, 2026
Full time
Job Title Procurement & Vendor - Senior Professional Job Description Role Overview We are currently seeking a Procurement & Vendor, Senior Professional to join our Global Procurement Solutions (GPS) Team in London. This role presents an excellent opportunity for an experienced procurement and vendor management professional with a strong background in global sourcing, vendor governance, contract management, and stakeholder engagement within a regulated or complex organisational environment. The Procurement & Vendor Professional will be responsible for overseeing and continuously improving the organisation's procurement and vendor management framework. A key focus of the role will be leading the transition from legacy or decentralised procurement practices to a more structured, transparent, and scalable operating model aligned with enterprise procurement standards and risk management requirements. In addition to operational responsibilities you will play a key role in shaping procurement strategy and supporting enterprise initiatives. Core activities include leading complex vendor negotiations, overseeing contract renewals and remediation actions and ensuring procurement activities align with internal policies, and regulatory expectations. The role also includes responsibility for advising and supporting business stakeholders across the organisation, acting as a trusted partner on procurement strategy, vendor selection, and commercial decision-making. The Manager will drive consistency, transparency, and efficiency across procurement processes while balancing commercial outcomes, operational needs, and risk considerations. This is a truly global role, providing procurement and vendor management leadership to Pacific Life Re offices across multiple jurisdictions, including Australia, Singapore, Bermuda, the United Kingdom, Canada, and more. The Global Procurement Solutions (GPS) function is primarily based at Pacific Life's headquarters in Newport Beach, California, ensuring alignment with enterprise-wide procurement policies, controls, and best practices. The position offers significant exposure to global procurement operations, enterprise governance frameworks, and senior stakeholder engagement. It is an excellent opportunity for an experienced procurement professional to have a meaningful impact on the maturity and effectiveness of procurement and vendor management within a global organisation. Role Responsibilities Manage the end-to-end procurement lifecycle, from sourcing and contracting through to invoicing and payment Lead the development, issuance and management of Requests for Proposal (RFPs) and related sourcing activities Draft, review, negotiate and manage vendor contracts in line with company policies and governance standards Manage contract renewals, extensions and terminations proactively to avoid commercial, operational or compliance risks Ensure contractual terms are aligned with business objectives while effectively identifying and mitigating commercial and operational risks Identify cost optimisation and value creation opportunities across the vendor portfolio, including benchmarking and renegotiation initiatives Partner closely with business stakeholders to understand requirements and define appropriate contractual terms and conditions Partner with business leads to shape sourcing strategies aligned to business priorities and long term objectives Collaborate with legal, TPRM and finance teams to ensure full compliance with internal policies, procedures and regulatory requirements Drive continuous improvement in procurement and vendor management processes, tools and controls, including automation where appropriate Support change and transformation initiatives by ensuring third party arrangements are fit for purpose and scalable Conduct regular vendor performance and governance reviews to ensure compliance with agreed service level agreements (SLAs), contractual obligations and company standards Escalate and manage vendor issues and disputes, working collaboratively to achieve timely and commercially sound resolutions Develop and maintain strong vendor relationships to drive service quality, cost efficiency and continuous improvement Provide training and awareness sessions to internal stakeholders on procurement policies, contract management and vendor best practices Undertake additional responsibilities as required to support the effective delivery of the role Skills & Experience Essential 8+ years of experience in contract and vendor management, preferably within the financial services sector Experience using Coupa to manage end-to-end procurement processes, reporting, controls and compliance Experience developing and using dashboards, KPIs and management information (MI) to track spend, vendor performance, risk and compliance Strong knowledge and experience in contract and vendor life-cycle management, contract negotiation and managing vendor relationships Excellent analytical, problem solving and decision-making skills Strong communication and stakeholder management abilities Exceptional attention to detail Desirable Experience of specific re-insurance industry would be desirable but other industries would be considered. Contract related certification preferred - WorldCC and/or CIPS Ability to exercise confidentiality and professionalism in the performance of duties. Competencies and Behaviours: Collaboration, communication, problem solving, analytical thinking, customer focus, data-driven decision making, strategic thinking, and accountability. Ability to model Pacific Life Re's company values and behaviours on a day-to-day basis. Working For Pacific Life Re Every person in our global team is valued for the unique qualities they bring to our business and we seek to build their expertise and support their individual ambitions at every step. Of course, we take our work seriously and we know our team can operate under great pressure. We work hard and thrive on achievement, but we also know how to have fun and relax too. We regularly host a range of team building days to strengthen our team's connection with each other and reflect on their successes. Providing employees with a healthy work-life balance is very important to our culture. We have a wide range of employee benefits and we host regular social activities and well being initiatives. We are also committed to supporting our employee's involvement in their communities, by actively fundraising, hosting charity events and overseeing volunteering opportunities. Benefits (Only for Permanent and Fixed Term Employees) Leave 25 days of annual leave with option to buy/sell more days Adoption and fertility leave Generous enhanced parental leave Healthcare Comprehensive private insurance coverage for employee and dependents Group Life Insurance coverage of 9x basic annual salary and Group Income Protection up to 75% of basic annual salary Optical benefits Savings & Retirement 15% combined employee/employer contributions Wellness Subsidized gym membership Access to Employee Assistance Program Cycle to Work and Electric Car Salary Sacrifice Scheme Time off for volunteering Charitable matching of employee donations As part of our commitment to diversity and inclusion, we will provide reasonable adjustments during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs so that we can discuss these with you to make sure that suitable adjustments are made, where possible. Pacific Life Re Values Please click here to view our company values
Director of Maintenance Operations - (26782) Circa £130,000 per annum, plus car allowance of £5484 per annum and great benefits including Health Cash Plan National role with regular travel and hybrid working Permanent, full time (37.5 hpw) We can't offer a CoS for this role Home, a place where you belong We're looking for an incredible leader who can supercharge performance across our national repairs and maintenance operations. You'll lead and inspire our in-house teams and partner contractors to deliver a reliable, right-first-time service that is commercially robust, compliant and focused on a great service for our customers. This is a role where you can truly make your mark, shaping our repairs and maintenance service, transforming the way we use technology, driving efficiency, reducing costs, and delivering on our business plans and customer promise. What you'll do: Provide strong, expert leadership across our Repairs and Maintenance operations, leading a culture of performance, transparency and excellence. Leading and motivating our national teams, supercharging strong operational performance. You'll exceed customer expectations, enable lean ways of working, and effectively control costs and risks. Drive continuous improvement and excellence, including establishing a new Technical 'Surveying House' team. You'll hold our in-house teams and contractors to account to reduce repeat jobs and deliver our operational and commercial targets. Deliver a right-first-time repairs culture that reduces customer complaints and ensures positive performance in Tenant Satisfaction Measures. Evolve our services to be exemplary and industry-leading. You'll gain external perspectives within and outside of the sector and engage with customers and colleagues. Why join us You'll be part of our senior leadership team who are a great bunch of supportive peers. You'll meet with them regularly to drive strategy and also ensure we have a collaborative approach in leading our teams. Be part of one of the UK's Great Places to Work! You have: Significant experience in leading customer-focused, multi-site, property Repairs and Maintenance services, with extensive senior management experience. Excellent understanding of regulations, compliance and legislation for maintenance operations and related services for registered providers. Experience of achieving challenging business plan targets and KPI's, delivering value for money. Outstanding leadership skills, able to engage, influence and transform to drive service excellence and lead business transformation. Excellent people manager, able to inspire, influence and embed a motivating performance culture. You'll bring creative spark, be a great influencer and be able to unleash the potential of others. Stronger together We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work! We welcome applications from everyone and are especially keen to hear from people who are currently underrepresented in our workforce. This includes people from ethnic minority backgrounds, people who identify as female, LGBTQ+ people, and disabled people or those with a long-term health condition. As a disability confident employer, we are committed to making reasonable adjustments and supporting candidates throughout the recruitment process. The practical bits: 37.5 hours per week, Monday to Friday. Our core office hours are 9.00 am to 5.30 pm with flexibility built in This is a hybrid role based in one of our national offices (Newcastle, Durham, Leeds, Maryport, Welwyn Garden City, Reading or London), working from home and across our national portfolio. Travel to the North-East (where our Head Office is based) will also be required A full current driving licence, as you'll work and travel on a national basis and will be provided with a car allowance as part of your remuneration package. You'll need an Enhanced DBS check (which we pay for) What's in it for you? 34 days leave, rising to 39 (this includes bank holidays and a "me day"). The option to buy 5 more each year Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more Matching pension contribution (up to 7% and life insurance of 3x basic salary) 800+ discounts on shops, holidays, days out, tech and more Family friendly policies including maternity, paternity, adoption, neonatal, fertility and menopause support Find out more Click APPLY NOW to see our Director of Maintenance Operations job description, help to apply and for all our benefits. Roles can close early, so don't wait. For reasonable adjustments email . First stage coffee chats are planned for 18th May and interviews w/c 1st June.
May 05, 2026
Full time
Director of Maintenance Operations - (26782) Circa £130,000 per annum, plus car allowance of £5484 per annum and great benefits including Health Cash Plan National role with regular travel and hybrid working Permanent, full time (37.5 hpw) We can't offer a CoS for this role Home, a place where you belong We're looking for an incredible leader who can supercharge performance across our national repairs and maintenance operations. You'll lead and inspire our in-house teams and partner contractors to deliver a reliable, right-first-time service that is commercially robust, compliant and focused on a great service for our customers. This is a role where you can truly make your mark, shaping our repairs and maintenance service, transforming the way we use technology, driving efficiency, reducing costs, and delivering on our business plans and customer promise. What you'll do: Provide strong, expert leadership across our Repairs and Maintenance operations, leading a culture of performance, transparency and excellence. Leading and motivating our national teams, supercharging strong operational performance. You'll exceed customer expectations, enable lean ways of working, and effectively control costs and risks. Drive continuous improvement and excellence, including establishing a new Technical 'Surveying House' team. You'll hold our in-house teams and contractors to account to reduce repeat jobs and deliver our operational and commercial targets. Deliver a right-first-time repairs culture that reduces customer complaints and ensures positive performance in Tenant Satisfaction Measures. Evolve our services to be exemplary and industry-leading. You'll gain external perspectives within and outside of the sector and engage with customers and colleagues. Why join us You'll be part of our senior leadership team who are a great bunch of supportive peers. You'll meet with them regularly to drive strategy and also ensure we have a collaborative approach in leading our teams. Be part of one of the UK's Great Places to Work! You have: Significant experience in leading customer-focused, multi-site, property Repairs and Maintenance services, with extensive senior management experience. Excellent understanding of regulations, compliance and legislation for maintenance operations and related services for registered providers. Experience of achieving challenging business plan targets and KPI's, delivering value for money. Outstanding leadership skills, able to engage, influence and transform to drive service excellence and lead business transformation. Excellent people manager, able to inspire, influence and embed a motivating performance culture. You'll bring creative spark, be a great influencer and be able to unleash the potential of others. Stronger together We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work! We welcome applications from everyone and are especially keen to hear from people who are currently underrepresented in our workforce. This includes people from ethnic minority backgrounds, people who identify as female, LGBTQ+ people, and disabled people or those with a long-term health condition. As a disability confident employer, we are committed to making reasonable adjustments and supporting candidates throughout the recruitment process. The practical bits: 37.5 hours per week, Monday to Friday. Our core office hours are 9.00 am to 5.30 pm with flexibility built in This is a hybrid role based in one of our national offices (Newcastle, Durham, Leeds, Maryport, Welwyn Garden City, Reading or London), working from home and across our national portfolio. Travel to the North-East (where our Head Office is based) will also be required A full current driving licence, as you'll work and travel on a national basis and will be provided with a car allowance as part of your remuneration package. You'll need an Enhanced DBS check (which we pay for) What's in it for you? 34 days leave, rising to 39 (this includes bank holidays and a "me day"). The option to buy 5 more each year Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more Matching pension contribution (up to 7% and life insurance of 3x basic salary) 800+ discounts on shops, holidays, days out, tech and more Family friendly policies including maternity, paternity, adoption, neonatal, fertility and menopause support Find out more Click APPLY NOW to see our Director of Maintenance Operations job description, help to apply and for all our benefits. Roles can close early, so don't wait. For reasonable adjustments email . First stage coffee chats are planned for 18th May and interviews w/c 1st June.
Description The Assistant Manager supports the effective day-to-day operation of a WET trade venue, ensuring the consistent implementation of standards, processes and plans set by the Manager. You will take accountability for leading the venue during the Manager's absence and ensure that the team delivers exceptional guest experiences, strong commercial performance and safe, well executed operations. You will: • Lead the team on the floor to deliver fast, friendly, safe service and consistent product quality. • Implement operational and commercial plans provided by the Manager to support venue performance. • Support stock controls, cellar routines, product care and compliance standards. • Use available insight (NPS, SPH, guest flow, team performance) to guide real time decisions that maintain great performance. • Demonstrate strong on floor leadership, modelling behaviours and coaching the team in the moment. KPIs • Guest NPS (overall, speed of service, quality of serve) • ENPS & team engagement • Stock yield %, stock loss, line variances, waste & compliance • Revenue growth, SPH, Bservevolumes & category sales mix • Labour productivity and deployment accuracy • RPRPRT - Right People, Right Place, Right Time • Audit & compliance results (H&S, Licensing, Food Safety, Cellar Management, Cash & Stock Controls) • Team retention & development support General Duties & Key Accountabilities Guest Experience & Service Leadership (WET Focused) • Lead the delivery of a great guest experience in line with venue standards set by the Manager. • Manage guest flow on shift to reduce queue times and maintain a lively, well organised bar environment. • Ensure consistent product quality across draught, spirits, cocktails, hot beverages and premium serves. • Use guest feedback and NPS trends shared by the Manager to adjust real time service. • Be highly visible during all peak trading periods, leading by example and supporting the team on the floor. Commercial, Stock & Business Performance • Support the Manager with all stock routines, including: line checks stock rotation & product care. waste management cellar standards cash variance checking • Help implement yield improvement actions set by the Manager. • Support sales driving initiatives such as upselling, cross-selling, product placement, seasonal activation and driving Bserve adoption. • Ensure labour deployment matches the plan and respond to live changes in guest volume. • Ensure rotas created by the Manager are delivered effectively, with real time adjustments made when needed. • Contribute to promotional activity by ensuring team awareness and strong execution. Team Leadership, Culture & Development • Lead the team day-to-day, ensuring clarity of expectations, strong communication and visible leadership. • Deliver induction, on shift coaching and training to new and existing team members. • Ensure team members are trained in product knowledge, pouring standards, cellar safety and responsible alcohol retailing. • Conduct 1:1s, PDP support and provide performance feedback as delegated by the Venue Manager. • Create clear daily and weekly objectives for Shift Managers to support operational delivery. • Rolemodel Butlin's Values and Leadership Behaviours at all times. • Help build a multiskilled team capable of flexing across the resort through championing Team member plus. • Support retention by fostering a positive, supportive and inclusive working environment. Operational Excellence, Safety & Compliance • Ensure full compliance with licensing legislation, Challenge policies, refusals logs and safe retailing expectations. • Maintain cellar standards including safety, product quality, gas handling and hygiene routines. • Ensure the venue remains audit ready at all times across: bar cleanliness and organisation food safety (where applicable) H&S and COSHH cash handling & stock holding. brand standards • Lead opening/closing routines and complete daily checks, escalating risks immediately. • Take full accountability for safe operations in the absence of the Manager. Cross Resort Collaboration & Leadership • Support the Manager in liaising with Central teams on product range, promotions and yield objectives. • Build strong working relationships with peers and resort leaders. • Share best practice and support other venues when operational needs change. • Support the optimisation of Team Member Plus and labour utilisation across the resort. Key Knowledge/Experience & Qualification Requirements • Experience in a Wet led bar, pub, nightclub or high volume hospitality venue. • Understanding of cellar management, stock controls and licensing law (training will be provided where required). • Strong service led leadership with experience coaching and supporting teams. • Confident communication skills with the ability to motivate and guide others. • Ability to remain calm, organised and effective during pressured trading periods. • Experience leading shifts or supervising an F&B team is desirable. • Strong problem solving ability with a proactive, hands on approach. • Capability to manage multiple priorities and adapt quickly to change. About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
May 05, 2026
Full time
Description The Assistant Manager supports the effective day-to-day operation of a WET trade venue, ensuring the consistent implementation of standards, processes and plans set by the Manager. You will take accountability for leading the venue during the Manager's absence and ensure that the team delivers exceptional guest experiences, strong commercial performance and safe, well executed operations. You will: • Lead the team on the floor to deliver fast, friendly, safe service and consistent product quality. • Implement operational and commercial plans provided by the Manager to support venue performance. • Support stock controls, cellar routines, product care and compliance standards. • Use available insight (NPS, SPH, guest flow, team performance) to guide real time decisions that maintain great performance. • Demonstrate strong on floor leadership, modelling behaviours and coaching the team in the moment. KPIs • Guest NPS (overall, speed of service, quality of serve) • ENPS & team engagement • Stock yield %, stock loss, line variances, waste & compliance • Revenue growth, SPH, Bservevolumes & category sales mix • Labour productivity and deployment accuracy • RPRPRT - Right People, Right Place, Right Time • Audit & compliance results (H&S, Licensing, Food Safety, Cellar Management, Cash & Stock Controls) • Team retention & development support General Duties & Key Accountabilities Guest Experience & Service Leadership (WET Focused) • Lead the delivery of a great guest experience in line with venue standards set by the Manager. • Manage guest flow on shift to reduce queue times and maintain a lively, well organised bar environment. • Ensure consistent product quality across draught, spirits, cocktails, hot beverages and premium serves. • Use guest feedback and NPS trends shared by the Manager to adjust real time service. • Be highly visible during all peak trading periods, leading by example and supporting the team on the floor. Commercial, Stock & Business Performance • Support the Manager with all stock routines, including: line checks stock rotation & product care. waste management cellar standards cash variance checking • Help implement yield improvement actions set by the Manager. • Support sales driving initiatives such as upselling, cross-selling, product placement, seasonal activation and driving Bserve adoption. • Ensure labour deployment matches the plan and respond to live changes in guest volume. • Ensure rotas created by the Manager are delivered effectively, with real time adjustments made when needed. • Contribute to promotional activity by ensuring team awareness and strong execution. Team Leadership, Culture & Development • Lead the team day-to-day, ensuring clarity of expectations, strong communication and visible leadership. • Deliver induction, on shift coaching and training to new and existing team members. • Ensure team members are trained in product knowledge, pouring standards, cellar safety and responsible alcohol retailing. • Conduct 1:1s, PDP support and provide performance feedback as delegated by the Venue Manager. • Create clear daily and weekly objectives for Shift Managers to support operational delivery. • Rolemodel Butlin's Values and Leadership Behaviours at all times. • Help build a multiskilled team capable of flexing across the resort through championing Team member plus. • Support retention by fostering a positive, supportive and inclusive working environment. Operational Excellence, Safety & Compliance • Ensure full compliance with licensing legislation, Challenge policies, refusals logs and safe retailing expectations. • Maintain cellar standards including safety, product quality, gas handling and hygiene routines. • Ensure the venue remains audit ready at all times across: bar cleanliness and organisation food safety (where applicable) H&S and COSHH cash handling & stock holding. brand standards • Lead opening/closing routines and complete daily checks, escalating risks immediately. • Take full accountability for safe operations in the absence of the Manager. Cross Resort Collaboration & Leadership • Support the Manager in liaising with Central teams on product range, promotions and yield objectives. • Build strong working relationships with peers and resort leaders. • Share best practice and support other venues when operational needs change. • Support the optimisation of Team Member Plus and labour utilisation across the resort. Key Knowledge/Experience & Qualification Requirements • Experience in a Wet led bar, pub, nightclub or high volume hospitality venue. • Understanding of cellar management, stock controls and licensing law (training will be provided where required). • Strong service led leadership with experience coaching and supporting teams. • Confident communication skills with the ability to motivate and guide others. • Ability to remain calm, organised and effective during pressured trading periods. • Experience leading shifts or supervising an F&B team is desirable. • Strong problem solving ability with a proactive, hands on approach. • Capability to manage multiple priorities and adapt quickly to change. About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
Role: Senior C++ Software Developer Hybrid: 1 days in Office / 4 days home Location: Bristol Salary/Package: £51k - £63K Health Cash Plan Access to a Benefits Portal and Employee Assistance Program EV Car and Cycle to work scheme Flexible weekly wellbeing time Dedicated Volunteering Time 25 days holiday rising to 30, plus Bank Holidays Comprehensive induction and training program General: Our client is the UK's leading provider of electronic and paper document distribution services, by providing our service to the NHS, Local Government, and a wide range of Commercial organisations, we make a real difference to patients, citizens and businesses through our innovative use of communication technology. This is a fantastic opportunity for someone to join our Testing Team in a rapidly growing company. Role: As part of the Research and Development Team, you will be building and maintaining releases of our core customer facing and internal applications, working closely with the Product & Testing teams to get applications to full release status. You will get to grips with the full suite of applications, using your C++ knowledge to identify areas for improvement and action them in collaboration with the established team. You will work closely with the existing complement of software developers to share your knowledge and mentor them, fostering a collaborative environment. A key aim of this role is to champion the adoption of best practices and support continuous skill development within the team. The roles & responsibilities for this position will evolve over time as you gain more experience, eventually progressing to a becoming a key driver of our modernisation strategy in AWS after achieving a solid foundation with our applications. Profile: You are an established software developer interested in progressing your career. You are someone who prides yourself on innovation and embracing change and new ideas. People describe you as self-motivated, innovative, and a problem solver. You understand the reasons for data security and can keep the confidentiality of the people you are working with. Duties: The primary activities are: Refining new feature requests with stakeholders to make them development ready Collaborating on system design Delivering high quality software Mentoring team members & coaching them on best practice and improvements Reviewing pull requests Planning and actioning refactoring efforts to support the wider product strategy Developing new features according to specification Triaging and fixing defects Essential Experience: Advanced C++ Expertise - Deep knowledge of modern C++ standards with a proven track record of delivering high-quality, production-ready code for Windows services/applications Mentorship & Upskilling - Demonstrated ability to coach, mentor, and upskill developers at various experience levels through hands-on collaboration, code reviews, and knowledge-sharing Technical Debt Reduction - Experience in identifying, prioritising, and refactoring code to improve modularity, testability, and maintainability Architectural/System Design Support - Ability to contribute to architectural decisions and technical strategy, supporting the broader product vision You will also demonstrate a proven ability to: Lead and negotiate effectively across teams and stakeholders, demonstrating strong decision-making and influencing skills in complex technical and collaborative environments Be a self-motivated problem-solver Be accurate and have a keen eye for detail Have a clear and confident communication style, both written and verbal and be comfortable communicating at all levels Always manage confidential information sensitively Work within an agile software development environment Desirable Experience: C#, Microsoft Foundation Classes (MFC), Amazon Web Services (AWS), Microsoft Azure Cloud Enablement - Practical experience in restructuring codebases to support cloud migration and scalable, cloud-native architectures Project Leadership - Experience in leading a group of software developers across multi-month projects Working Relationships: You will work closely with the Product & Testing Teams to perform all planned and reactive tasks, escalating to your Line Manager when potential issues are identified. Special/Additional Working Conditions: You will be working at either our Wellington, Bristol or Milton Keynes office. Travel to other offices may be required in exceptional circumstances to support our teams in these locations. All offices are fully air-conditioned with a modern and spacious open-plan layout. The Head Office is situated close to J26 of the M5 where there is free on-street parking. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
May 04, 2026
Full time
Role: Senior C++ Software Developer Hybrid: 1 days in Office / 4 days home Location: Bristol Salary/Package: £51k - £63K Health Cash Plan Access to a Benefits Portal and Employee Assistance Program EV Car and Cycle to work scheme Flexible weekly wellbeing time Dedicated Volunteering Time 25 days holiday rising to 30, plus Bank Holidays Comprehensive induction and training program General: Our client is the UK's leading provider of electronic and paper document distribution services, by providing our service to the NHS, Local Government, and a wide range of Commercial organisations, we make a real difference to patients, citizens and businesses through our innovative use of communication technology. This is a fantastic opportunity for someone to join our Testing Team in a rapidly growing company. Role: As part of the Research and Development Team, you will be building and maintaining releases of our core customer facing and internal applications, working closely with the Product & Testing teams to get applications to full release status. You will get to grips with the full suite of applications, using your C++ knowledge to identify areas for improvement and action them in collaboration with the established team. You will work closely with the existing complement of software developers to share your knowledge and mentor them, fostering a collaborative environment. A key aim of this role is to champion the adoption of best practices and support continuous skill development within the team. The roles & responsibilities for this position will evolve over time as you gain more experience, eventually progressing to a becoming a key driver of our modernisation strategy in AWS after achieving a solid foundation with our applications. Profile: You are an established software developer interested in progressing your career. You are someone who prides yourself on innovation and embracing change and new ideas. People describe you as self-motivated, innovative, and a problem solver. You understand the reasons for data security and can keep the confidentiality of the people you are working with. Duties: The primary activities are: Refining new feature requests with stakeholders to make them development ready Collaborating on system design Delivering high quality software Mentoring team members & coaching them on best practice and improvements Reviewing pull requests Planning and actioning refactoring efforts to support the wider product strategy Developing new features according to specification Triaging and fixing defects Essential Experience: Advanced C++ Expertise - Deep knowledge of modern C++ standards with a proven track record of delivering high-quality, production-ready code for Windows services/applications Mentorship & Upskilling - Demonstrated ability to coach, mentor, and upskill developers at various experience levels through hands-on collaboration, code reviews, and knowledge-sharing Technical Debt Reduction - Experience in identifying, prioritising, and refactoring code to improve modularity, testability, and maintainability Architectural/System Design Support - Ability to contribute to architectural decisions and technical strategy, supporting the broader product vision You will also demonstrate a proven ability to: Lead and negotiate effectively across teams and stakeholders, demonstrating strong decision-making and influencing skills in complex technical and collaborative environments Be a self-motivated problem-solver Be accurate and have a keen eye for detail Have a clear and confident communication style, both written and verbal and be comfortable communicating at all levels Always manage confidential information sensitively Work within an agile software development environment Desirable Experience: C#, Microsoft Foundation Classes (MFC), Amazon Web Services (AWS), Microsoft Azure Cloud Enablement - Practical experience in restructuring codebases to support cloud migration and scalable, cloud-native architectures Project Leadership - Experience in leading a group of software developers across multi-month projects Working Relationships: You will work closely with the Product & Testing Teams to perform all planned and reactive tasks, escalating to your Line Manager when potential issues are identified. Special/Additional Working Conditions: You will be working at either our Wellington, Bristol or Milton Keynes office. Travel to other offices may be required in exceptional circumstances to support our teams in these locations. All offices are fully air-conditioned with a modern and spacious open-plan layout. The Head Office is situated close to J26 of the M5 where there is free on-street parking. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Role: Senior C++ Software Developer Hybrid: 1 days in Office / 4 days home Location: Milton Keynes Salary/Package: £51k - £63K Health Cash Plan Access to a Benefits Portal and Employee Assistance Program EV Car and Cycle to work scheme Flexible weekly wellbeing time Dedicated Volunteering Time 25 days holiday rising to 30, plus Bank Holidays Comprehensive induction and training program General: Our client is the UK's leading provider of electronic and paper document distribution services, by providing our service to the NHS, Local Government, and a wide range of Commercial organisations, we make a real difference to patients, citizens and businesses through our innovative use of communication technology. This is a fantastic opportunity for someone to join our Testing Team in a rapidly growing company. Role: As part of the Research and Development Team, you will be building and maintaining releases of our core customer facing and internal applications, working closely with the Product & Testing teams to get applications to full release status. You will get to grips with the full suite of applications, using your C++ knowledge to identify areas for improvement and action them in collaboration with the established team. You will work closely with the existing complement of software developers to share your knowledge and mentor them, fostering a collaborative environment. A key aim of this role is to champion the adoption of best practices and support continuous skill development within the team. The roles & responsibilities for this position will evolve over time as you gain more experience, eventually progressing to a becoming a key driver of our modernisation strategy in AWS after achieving a solid foundation with our applications. Profile: You are an established software developer interested in progressing your career. You are someone who prides yourself on innovation and embracing change and new ideas. People describe you as self-motivated, innovative, and a problem solver. You understand the reasons for data security and can keep the confidentiality of the people you are working with. Duties: The primary activities are: Refining new feature requests with stakeholders to make them development ready Collaborating on system design Delivering high quality software Mentoring team members & coaching them on best practice and improvements Reviewing pull requests Planning and actioning refactoring efforts to support the wider product strategy Developing new features according to specification Triaging and fixing defects Essential Experience: Advanced C++ Expertise - Deep knowledge of modern C++ standards with a proven track record of delivering high-quality, production-ready code for Windows services/applications Mentorship & Upskilling - Demonstrated ability to coach, mentor, and upskill developers at various experience levels through hands-on collaboration, code reviews, and knowledge-sharing Technical Debt Reduction - Experience in identifying, prioritising, and refactoring code to improve modularity, testability, and maintainability Architectural/System Design Support - Ability to contribute to architectural decisions and technical strategy, supporting the broader product vision You will also demonstrate a proven ability to: Lead and negotiate effectively across teams and stakeholders, demonstrating strong decision-making and influencing skills in complex technical and collaborative environments Be a self-motivated problem-solver Be accurate and have a keen eye for detail Have a clear and confident communication style, both written and verbal and be comfortable communicating at all levels Always manage confidential information sensitively Work within an agile software development environment Desirable Experience: C#, Microsoft Foundation Classes (MFC), Amazon Web Services (AWS), Microsoft Azure Cloud Enablement - Practical experience in restructuring codebases to support cloud migration and scalable, cloud-native architectures Project Leadership - Experience in leading a group of software developers across multi-month projects Working Relationships: You will work closely with the Product & Testing Teams to perform all planned and reactive tasks, escalating to your Line Manager when potential issues are identified. Special/Additional Working Conditions: You will be working at either our Wellington, Bristol or Milton Keynes office. Travel to other offices may be required in exceptional circumstances to support our teams in these locations. All offices are fully air-conditioned with a modern and spacious open-plan layout. The Head Office is situated close to J26 of the M5 where there is free on-street parking. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
May 04, 2026
Full time
Role: Senior C++ Software Developer Hybrid: 1 days in Office / 4 days home Location: Milton Keynes Salary/Package: £51k - £63K Health Cash Plan Access to a Benefits Portal and Employee Assistance Program EV Car and Cycle to work scheme Flexible weekly wellbeing time Dedicated Volunteering Time 25 days holiday rising to 30, plus Bank Holidays Comprehensive induction and training program General: Our client is the UK's leading provider of electronic and paper document distribution services, by providing our service to the NHS, Local Government, and a wide range of Commercial organisations, we make a real difference to patients, citizens and businesses through our innovative use of communication technology. This is a fantastic opportunity for someone to join our Testing Team in a rapidly growing company. Role: As part of the Research and Development Team, you will be building and maintaining releases of our core customer facing and internal applications, working closely with the Product & Testing teams to get applications to full release status. You will get to grips with the full suite of applications, using your C++ knowledge to identify areas for improvement and action them in collaboration with the established team. You will work closely with the existing complement of software developers to share your knowledge and mentor them, fostering a collaborative environment. A key aim of this role is to champion the adoption of best practices and support continuous skill development within the team. The roles & responsibilities for this position will evolve over time as you gain more experience, eventually progressing to a becoming a key driver of our modernisation strategy in AWS after achieving a solid foundation with our applications. Profile: You are an established software developer interested in progressing your career. You are someone who prides yourself on innovation and embracing change and new ideas. People describe you as self-motivated, innovative, and a problem solver. You understand the reasons for data security and can keep the confidentiality of the people you are working with. Duties: The primary activities are: Refining new feature requests with stakeholders to make them development ready Collaborating on system design Delivering high quality software Mentoring team members & coaching them on best practice and improvements Reviewing pull requests Planning and actioning refactoring efforts to support the wider product strategy Developing new features according to specification Triaging and fixing defects Essential Experience: Advanced C++ Expertise - Deep knowledge of modern C++ standards with a proven track record of delivering high-quality, production-ready code for Windows services/applications Mentorship & Upskilling - Demonstrated ability to coach, mentor, and upskill developers at various experience levels through hands-on collaboration, code reviews, and knowledge-sharing Technical Debt Reduction - Experience in identifying, prioritising, and refactoring code to improve modularity, testability, and maintainability Architectural/System Design Support - Ability to contribute to architectural decisions and technical strategy, supporting the broader product vision You will also demonstrate a proven ability to: Lead and negotiate effectively across teams and stakeholders, demonstrating strong decision-making and influencing skills in complex technical and collaborative environments Be a self-motivated problem-solver Be accurate and have a keen eye for detail Have a clear and confident communication style, both written and verbal and be comfortable communicating at all levels Always manage confidential information sensitively Work within an agile software development environment Desirable Experience: C#, Microsoft Foundation Classes (MFC), Amazon Web Services (AWS), Microsoft Azure Cloud Enablement - Practical experience in restructuring codebases to support cloud migration and scalable, cloud-native architectures Project Leadership - Experience in leading a group of software developers across multi-month projects Working Relationships: You will work closely with the Product & Testing Teams to perform all planned and reactive tasks, escalating to your Line Manager when potential issues are identified. Special/Additional Working Conditions: You will be working at either our Wellington, Bristol or Milton Keynes office. Travel to other offices may be required in exceptional circumstances to support our teams in these locations. All offices are fully air-conditioned with a modern and spacious open-plan layout. The Head Office is situated close to J26 of the M5 where there is free on-street parking. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
MBDA are seeking passionate and dedicated Functional Integration Engineers to join their Integration and System Validation team. This is a fantastic opportunity to join a driven team working across a number of complex Weapon systems Salary:Up to £60,000 Depending on Experience Dynamic (hybrid) working: This is an on-site role (Possible occasional opportunity to work from home) Security Clearance: British Citizen or a Dual UK national with British citizenship. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexi Leave: Up to 15 additional days Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more The opportunity: As a Functional Lead Integration Engineer you will support the Head of Functional Integration in the delivery of all Compatibility and Software Integration activities required to integrate and test missile / weapon systems. This is a hands-on and practical role involved in the planning and conduct of integration and compatibility proving activities, where you will develop an in-depth knowledge of how our systems work. You will interface with different project customers and stakeholders to plan and achieve key design verification and evidence and gain experience of qualification campaigns. Key responsibilities of the role include: Planning the delivery of proving tests to meet the programme maturity milestones and support the timely clearance certification for trials activities. Collaboration with the systems and design teams to derive test requirements that ensure comprehensive system level test coverage. Overseeing the generation of test instructions, test reports and supporting safety documentation / processes. Integration of multiple variants of missile and launcher subsystems in trials and operational configurations. Supporting integration of trials test equipment for use across proving activities. Coordinating with design teams to diagnose problems and determine design solutions. Providing support to trials defect investigations and analysis of data as required Defining test and trials equipment requirements You will have the opportunity to progress your skills, contributing to the growth of MBDA's proving capability, developing test best practise and sharing understanding of system and subsystem functionality and behaviours. The Functional Integration Engineer role sits within the Integration and Systems Validation department where you will enjoy working in a supportive environment to deliver challenging programmes while being part of a collaborative and driven team. What we're looking for from you: We are looking for dynamic, enthusiastic and committed individuals with the following experiences and characteristics: Degree qualified (or equivalent) in electrical/electronic engineering or similar. Good understanding of hardware/software integration and test activities. Familiarity using general commercial lab test equipment. Familiarity using data analysis tools/methods. Experience or personal interest in scripting (e.g. python or similar) The creativity and practicality to work with complex problems and derive logical solutions. Adaptability and innovation in a varied and often fast-paced role. The role will allow you to develop a good understanding of requirements decomposition, overseeing projects, creating plans, and managing relationships with stakeholders. Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
May 04, 2026
Full time
MBDA are seeking passionate and dedicated Functional Integration Engineers to join their Integration and System Validation team. This is a fantastic opportunity to join a driven team working across a number of complex Weapon systems Salary:Up to £60,000 Depending on Experience Dynamic (hybrid) working: This is an on-site role (Possible occasional opportunity to work from home) Security Clearance: British Citizen or a Dual UK national with British citizenship. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexi Leave: Up to 15 additional days Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more The opportunity: As a Functional Lead Integration Engineer you will support the Head of Functional Integration in the delivery of all Compatibility and Software Integration activities required to integrate and test missile / weapon systems. This is a hands-on and practical role involved in the planning and conduct of integration and compatibility proving activities, where you will develop an in-depth knowledge of how our systems work. You will interface with different project customers and stakeholders to plan and achieve key design verification and evidence and gain experience of qualification campaigns. Key responsibilities of the role include: Planning the delivery of proving tests to meet the programme maturity milestones and support the timely clearance certification for trials activities. Collaboration with the systems and design teams to derive test requirements that ensure comprehensive system level test coverage. Overseeing the generation of test instructions, test reports and supporting safety documentation / processes. Integration of multiple variants of missile and launcher subsystems in trials and operational configurations. Supporting integration of trials test equipment for use across proving activities. Coordinating with design teams to diagnose problems and determine design solutions. Providing support to trials defect investigations and analysis of data as required Defining test and trials equipment requirements You will have the opportunity to progress your skills, contributing to the growth of MBDA's proving capability, developing test best practise and sharing understanding of system and subsystem functionality and behaviours. The Functional Integration Engineer role sits within the Integration and Systems Validation department where you will enjoy working in a supportive environment to deliver challenging programmes while being part of a collaborative and driven team. What we're looking for from you: We are looking for dynamic, enthusiastic and committed individuals with the following experiences and characteristics: Degree qualified (or equivalent) in electrical/electronic engineering or similar. Good understanding of hardware/software integration and test activities. Familiarity using general commercial lab test equipment. Familiarity using data analysis tools/methods. Experience or personal interest in scripting (e.g. python or similar) The creativity and practicality to work with complex problems and derive logical solutions. Adaptability and innovation in a varied and often fast-paced role. The role will allow you to develop a good understanding of requirements decomposition, overseeing projects, creating plans, and managing relationships with stakeholders. Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
Finstech Consulting are looking for a Programme Director to work with our Insurance Broking client, within their global technology team. Working closely with a global vendor, the role is responsible for shaping, optimising and maturing the global Device as a Service (DaaS) operating model, driving operating excellence, service stability and an improved colleague experience at scale. You will lead a small programme team and work closely with a globally distributed BAU team, external partners and senior stakeholders to refine, prioritise and deliver a portfolio of enhancements, underpinned by data insights and ensure successful transition into stable BAU operations. We are seeking a pragmatic, outcome focused and adaptable leader with demonstrable success delivering similar service-improvement programmes in lean, complex environments where hands-on delivery is required alongside programme leadership. The successful candidate will ideally be based within commutable distance of London, as there may be a requirement for regular travel into the office, but a fully remote role may be considered for the right person. The role is outside of IR35, on a SOW basis for which the specific deliverables are expected to be completed by the end of 2026. All necessary hardware will be provided by the client as access to their networks is required to successfully support the project. Key Responsibilities: ? Work closely with the BAU team to enhance the end to end device lifecycle, including procurement, provisioning, deployment, support, refresh and disposal.? Drive improvements in service maturity, operational effectiveness and colleague experience, aligned to agreed outcomes and success measures.? Lead delivery of a plan of enhancements, prioritising initiatives and ensuring changes are implemented effectively and embedded into BAU operations.? Own the transition from programme delivery into stable BAU, with clearly defined success metrics and a comprehensive suite of supporting documentation.? Review existing programme governance and strengthen controls, cadence transparency and reporting where required.? Influence and communicate effectively with senior stakeholders across Technology, Finance, Procurement and the wider business.? Build strong partnerships across Technology, global functions and external partners to drive adoption, alignment and continuous improvement.? Work closely with the DaaS partner to materially improve service delivery, performance and outcomes.? Coordinate closely with Finance, Procurement, internal DaaS Finance and DaaS BAU teams to ensure joined up planning, forecasting and execution.? Enhance standard templates and tracking mechanisms for forecasting, ordering and budgeting across multiple countries and device models.? Improve procurement processes to reduce complexity, streamline approvals and lower operational overhead.? Ensure comprehensive documentation is created and maintained, including process flows, Standard Operating Procedures (SOPs), and governance artefacts.? Use data and insights to inform prioritisation, measure outcomes, and support ongoing management reporting and governance. Key Experience ? 10+ years? experience delivering complex, large-scale global technology programmes, including transitioning services into stable BAU operations, experience in device management is strongly preferred.? Demonstrated experience leading and delivering programmes in lean teams, where success requires hands on involvement alongside programme accountability.? Proven leadership of global Technology teams in complex matrix organisations, including influencing without direct authority.? Deep experience in vendor/partner management, including commercial negotiation and performance oversight.? Strong understanding of modern device management technologies and end to end device lifecycle management.? Strong experience working with ServiceNow within an operational or service management context.? Demonstrated capability in strategic planning, cost optimisation, and budget ownership.? Experience operating within risk, compliance and audit frameworks in regulated environments, both internally and with external partners.? Strong familiarity with ITIL/ITSM practices, service management and operational governance.? Strategic thinker with strong execution discipline and results-driven mindset.? Pragmatic, adaptable and proactive, comfortable operating in fast-paced, evolving environments.? Exceptional relationship-building, influencing and communication skills at all levels, both internally and externally.? Comfortable operating with ambiguity, making progress while maintaining appropriate structure, documentation and controls.
May 04, 2026
Contractor
Finstech Consulting are looking for a Programme Director to work with our Insurance Broking client, within their global technology team. Working closely with a global vendor, the role is responsible for shaping, optimising and maturing the global Device as a Service (DaaS) operating model, driving operating excellence, service stability and an improved colleague experience at scale. You will lead a small programme team and work closely with a globally distributed BAU team, external partners and senior stakeholders to refine, prioritise and deliver a portfolio of enhancements, underpinned by data insights and ensure successful transition into stable BAU operations. We are seeking a pragmatic, outcome focused and adaptable leader with demonstrable success delivering similar service-improvement programmes in lean, complex environments where hands-on delivery is required alongside programme leadership. The successful candidate will ideally be based within commutable distance of London, as there may be a requirement for regular travel into the office, but a fully remote role may be considered for the right person. The role is outside of IR35, on a SOW basis for which the specific deliverables are expected to be completed by the end of 2026. All necessary hardware will be provided by the client as access to their networks is required to successfully support the project. Key Responsibilities: ? Work closely with the BAU team to enhance the end to end device lifecycle, including procurement, provisioning, deployment, support, refresh and disposal.? Drive improvements in service maturity, operational effectiveness and colleague experience, aligned to agreed outcomes and success measures.? Lead delivery of a plan of enhancements, prioritising initiatives and ensuring changes are implemented effectively and embedded into BAU operations.? Own the transition from programme delivery into stable BAU, with clearly defined success metrics and a comprehensive suite of supporting documentation.? Review existing programme governance and strengthen controls, cadence transparency and reporting where required.? Influence and communicate effectively with senior stakeholders across Technology, Finance, Procurement and the wider business.? Build strong partnerships across Technology, global functions and external partners to drive adoption, alignment and continuous improvement.? Work closely with the DaaS partner to materially improve service delivery, performance and outcomes.? Coordinate closely with Finance, Procurement, internal DaaS Finance and DaaS BAU teams to ensure joined up planning, forecasting and execution.? Enhance standard templates and tracking mechanisms for forecasting, ordering and budgeting across multiple countries and device models.? Improve procurement processes to reduce complexity, streamline approvals and lower operational overhead.? Ensure comprehensive documentation is created and maintained, including process flows, Standard Operating Procedures (SOPs), and governance artefacts.? Use data and insights to inform prioritisation, measure outcomes, and support ongoing management reporting and governance. Key Experience ? 10+ years? experience delivering complex, large-scale global technology programmes, including transitioning services into stable BAU operations, experience in device management is strongly preferred.? Demonstrated experience leading and delivering programmes in lean teams, where success requires hands on involvement alongside programme accountability.? Proven leadership of global Technology teams in complex matrix organisations, including influencing without direct authority.? Deep experience in vendor/partner management, including commercial negotiation and performance oversight.? Strong understanding of modern device management technologies and end to end device lifecycle management.? Strong experience working with ServiceNow within an operational or service management context.? Demonstrated capability in strategic planning, cost optimisation, and budget ownership.? Experience operating within risk, compliance and audit frameworks in regulated environments, both internally and with external partners.? Strong familiarity with ITIL/ITSM practices, service management and operational governance.? Strategic thinker with strong execution discipline and results-driven mindset.? Pragmatic, adaptable and proactive, comfortable operating in fast-paced, evolving environments.? Exceptional relationship-building, influencing and communication skills at all levels, both internally and externally.? Comfortable operating with ambiguity, making progress while maintaining appropriate structure, documentation and controls.
Join our team at the Guardian and be a part of a diverse and inclusive global organisation that delivers fearless, investigative journalism, and holds power to account. Our team of award-winning journalists, cutting-edge commercial professionals, and industry-leading digital experts are committed to making a difference and represent a wide range of backgrounds and perspectives. We offer a challenging and exciting environment for career development, with a focus on training, growth and fostering an inclusive culture. We are looking for a subeditor to join Guardian news. You'll be working on agenda-setting journalism by some of the world's most respected reporters, which could range from breaking political developments in Westminster to hard-hitting global investigations or viral popular culture stories. As a subeditor in Guardian News you will help shape how we present our content across our digital and print platforms, ensuring it lands with maximum impact and appeal for our readers. This is a 9-month fixed-term contract or staff secondment, on a 9-day fortnight work pattern with weekend working as required. About the role: Subedit a range of copy across Guardian News output Write online and print page headlines and standfirsts in collaboration with editors and senior production staff Select pictures and multimedia elements to create the best visual presentation for our content Assign relevant keywords and metadata Optimise content for digital reach in consultation with audience team About you: Relevant subbing and production experience - particularly online Confidence in using web tools Experience in creative visual presentation of content across platforms Knowledge of media law Journalism qualification, media law knowledge and familiarity with the PCC code of conduct desirable, but not an essential requirement Ideally you will have a demonstrable ability to bring a diverse perspective to the role. We actively encourage applications from groups traditionally underrepresented in the UK media. All roles at the Guardian are open for everybody to apply. It is important to us that you feel supported and comfortable throughout your recruitment process, in order to perform your best. Please let us know if there are any changes we could make to help your application, this includes providing documents in accessible formats or personalising the process to better support your needs. Please contact Sean Brinkley, senior recruitment partner on to discuss further so we can work with you to support you through your application. How to apply To apply, please upload your latest CV and a cover letter which outlines why you'd love to take on this role, and why you're a great match for what we're looking for. The closing date for applications is Thursday 7th May 2026. Benefits at the Guardian You'll have six weeks of annual leave per year (plus bank holidays) with the option to purchase an additional five days. Our pension scheme is generous; if you contribute 5% then we will contribute 8-12% (depending on your age). We believe in giving back, which is why employees are given two volunteering days annually and the option of payroll giving. Season ticket loans are also available. You are entitled to life cover, private health care, income protection, and free eye tests. You can also opt in to dental insurance. We have enhanced maternity, paternity, adoption and shared parental leave policies in place. We also support our employees by offering an IVF, menopause, baby loss, and trans equality policy. Culture and wellbeing We want everyone to feel like they belong at the Guardian and we champion diversity of thought. Our various employee forums provide a platform to use their voice to foster an inclusive workplace. We became the first major media organisation to achieve B Corp status. We offer tools to help you prioritise your wellbeing including access to our employee benefits platform, which provides tailored support for health and wellbeing. In addition, we offer free yoga and pilates classes. These run alongside our corporate gym membership and cycle to work scheme. Learning and development We encourage personal and professional growth. Employees have access to a broad range of tools and solutions, and we are happy to support the pursuit of professional qualifications through vocational courses and apprenticeships. We value honesty in your application. AI generated content must not be presented as your own work. Please review our guidance on the use of AI in your application here .
May 04, 2026
Full time
Join our team at the Guardian and be a part of a diverse and inclusive global organisation that delivers fearless, investigative journalism, and holds power to account. Our team of award-winning journalists, cutting-edge commercial professionals, and industry-leading digital experts are committed to making a difference and represent a wide range of backgrounds and perspectives. We offer a challenging and exciting environment for career development, with a focus on training, growth and fostering an inclusive culture. We are looking for a subeditor to join Guardian news. You'll be working on agenda-setting journalism by some of the world's most respected reporters, which could range from breaking political developments in Westminster to hard-hitting global investigations or viral popular culture stories. As a subeditor in Guardian News you will help shape how we present our content across our digital and print platforms, ensuring it lands with maximum impact and appeal for our readers. This is a 9-month fixed-term contract or staff secondment, on a 9-day fortnight work pattern with weekend working as required. About the role: Subedit a range of copy across Guardian News output Write online and print page headlines and standfirsts in collaboration with editors and senior production staff Select pictures and multimedia elements to create the best visual presentation for our content Assign relevant keywords and metadata Optimise content for digital reach in consultation with audience team About you: Relevant subbing and production experience - particularly online Confidence in using web tools Experience in creative visual presentation of content across platforms Knowledge of media law Journalism qualification, media law knowledge and familiarity with the PCC code of conduct desirable, but not an essential requirement Ideally you will have a demonstrable ability to bring a diverse perspective to the role. We actively encourage applications from groups traditionally underrepresented in the UK media. All roles at the Guardian are open for everybody to apply. It is important to us that you feel supported and comfortable throughout your recruitment process, in order to perform your best. Please let us know if there are any changes we could make to help your application, this includes providing documents in accessible formats or personalising the process to better support your needs. Please contact Sean Brinkley, senior recruitment partner on to discuss further so we can work with you to support you through your application. How to apply To apply, please upload your latest CV and a cover letter which outlines why you'd love to take on this role, and why you're a great match for what we're looking for. The closing date for applications is Thursday 7th May 2026. Benefits at the Guardian You'll have six weeks of annual leave per year (plus bank holidays) with the option to purchase an additional five days. Our pension scheme is generous; if you contribute 5% then we will contribute 8-12% (depending on your age). We believe in giving back, which is why employees are given two volunteering days annually and the option of payroll giving. Season ticket loans are also available. You are entitled to life cover, private health care, income protection, and free eye tests. You can also opt in to dental insurance. We have enhanced maternity, paternity, adoption and shared parental leave policies in place. We also support our employees by offering an IVF, menopause, baby loss, and trans equality policy. Culture and wellbeing We want everyone to feel like they belong at the Guardian and we champion diversity of thought. Our various employee forums provide a platform to use their voice to foster an inclusive workplace. We became the first major media organisation to achieve B Corp status. We offer tools to help you prioritise your wellbeing including access to our employee benefits platform, which provides tailored support for health and wellbeing. In addition, we offer free yoga and pilates classes. These run alongside our corporate gym membership and cycle to work scheme. Learning and development We encourage personal and professional growth. Employees have access to a broad range of tools and solutions, and we are happy to support the pursuit of professional qualifications through vocational courses and apprenticeships. We value honesty in your application. AI generated content must not be presented as your own work. Please review our guidance on the use of AI in your application here .
Head of Practice - Modern Work & Security £90,000 to £100,000 basic Hybrid working with a mix of home, office (Reading) and customer travel Most senior Microsoft roles still stop at architecture. This one doesn't. This is for the person who can walk into an established Modern Work & Security practice and make it sharper. More commercial. More joined up. More visible in the market. More energised internally. If you love the Microsoft stack but get your biggest buzz from building teams, shaping propositions, winning bigger deals and giving customers real confidence, keep reading. Your new role You'll head up a Modern Work & Security practice for an established Microsoft solutions business with a strong reputation, a people-first culture, and real backing behind what they do. It's a senior leadership role, reporting to the CEO, with genuine scope to influence the direction of the practice and the wider business. This is not a billable target role. You're there to lead. That means setting the pace for the team, raising standards across delivery, shaping managed services, building propositions, supporting bids and pre-sales, and helping the business grow. You'll be the person who can hold your own in a boardroom, then drop into the detail of a solution, service design or customer challenge when needed. You'll lead a multi-disciplinary team across consulting, architecture, analysis, development and service. You'll mentor, challenge and back them. And you'll help create the momentum too. The clarity. The belief. Because this role needs more than technical credibility. It needs leadership people actually want to follow. The organisation You'd be joining a Microsoft-focused consultancy that works on complex transformation programmes and has built the kind of culture people actually rate highly. Few roles at this level give you the chance to influence strategy, delivery quality, managed service maturity, go-to-market and team capability all at once. If you're good, you'll feel the impact of what you do pretty quickly. What you'll bring You'll probably already be leading a Microsoft practice, service line, or high-performing Modern Work function inside a partner or consulting environment. You'll know your way around Microsoft 365 properly, not just at headline level. Modern Work, Security, Teams, SharePoint, Copilot, Entra, Defender, collaboration, adoption, architecture, service delivery. The breadth matters here. And crucially, you'll know how to turn credibility into traction. With customers. With sales. With internal teams. With the market. This role will suit you if you enjoy building high-performing teams, shaping strategy, helping win larger engagements, and being the senior voice that brings direction and energy. It probably won't suit you if your sweet spot is purely hands-on architecture and you don't really want the commercial and leadership ownership that comes with running a practice. What's in it for you £90,000 to £100,000 basic. Hybrid working with a genuine mix of home, office and customer time, so this is not one for someone wanting to be hidden away at home five days a week. Private medical, income protection, health cash plan and ongoing training investment all come with it too. Interested? If this sounds like the kind of step you've been waiting for, send me what you have and let's have an initial conversation: dominic com
May 04, 2026
Full time
Head of Practice - Modern Work & Security £90,000 to £100,000 basic Hybrid working with a mix of home, office (Reading) and customer travel Most senior Microsoft roles still stop at architecture. This one doesn't. This is for the person who can walk into an established Modern Work & Security practice and make it sharper. More commercial. More joined up. More visible in the market. More energised internally. If you love the Microsoft stack but get your biggest buzz from building teams, shaping propositions, winning bigger deals and giving customers real confidence, keep reading. Your new role You'll head up a Modern Work & Security practice for an established Microsoft solutions business with a strong reputation, a people-first culture, and real backing behind what they do. It's a senior leadership role, reporting to the CEO, with genuine scope to influence the direction of the practice and the wider business. This is not a billable target role. You're there to lead. That means setting the pace for the team, raising standards across delivery, shaping managed services, building propositions, supporting bids and pre-sales, and helping the business grow. You'll be the person who can hold your own in a boardroom, then drop into the detail of a solution, service design or customer challenge when needed. You'll lead a multi-disciplinary team across consulting, architecture, analysis, development and service. You'll mentor, challenge and back them. And you'll help create the momentum too. The clarity. The belief. Because this role needs more than technical credibility. It needs leadership people actually want to follow. The organisation You'd be joining a Microsoft-focused consultancy that works on complex transformation programmes and has built the kind of culture people actually rate highly. Few roles at this level give you the chance to influence strategy, delivery quality, managed service maturity, go-to-market and team capability all at once. If you're good, you'll feel the impact of what you do pretty quickly. What you'll bring You'll probably already be leading a Microsoft practice, service line, or high-performing Modern Work function inside a partner or consulting environment. You'll know your way around Microsoft 365 properly, not just at headline level. Modern Work, Security, Teams, SharePoint, Copilot, Entra, Defender, collaboration, adoption, architecture, service delivery. The breadth matters here. And crucially, you'll know how to turn credibility into traction. With customers. With sales. With internal teams. With the market. This role will suit you if you enjoy building high-performing teams, shaping strategy, helping win larger engagements, and being the senior voice that brings direction and energy. It probably won't suit you if your sweet spot is purely hands-on architecture and you don't really want the commercial and leadership ownership that comes with running a practice. What's in it for you £90,000 to £100,000 basic. Hybrid working with a genuine mix of home, office and customer time, so this is not one for someone wanting to be hidden away at home five days a week. Private medical, income protection, health cash plan and ongoing training investment all come with it too. Interested? If this sounds like the kind of step you've been waiting for, send me what you have and let's have an initial conversation: dominic com
Bristol A great opportunity to deliver the new business and international activities in line with the wider MBDA FCAS strategy. Salary: Circa £ 70,000 depending on experience Dynamic (hybrid) working: 2-3 days per week on-site due to workload classification Security Clearance: British Citizen or a Dual UK national with British citizenship Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company Bonus: Bonus of up to 30% of base salary Pension: maximum total (employer and employee) contribution of up to 14% Car Allowance: £300 Per month Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Private Medical Insurance: Eligible employees are enrolled as standard into the company funded Private Medical Insurance benefit. The opportunity: The role is responsible for the co-ordination of new business for the Future Combat Air System (FCAS) and International Global Combat Air Programme (GCAP) activities. It involves managing new business activities across our partners and internal stakeholders. This is a senior, influential role accountable for developing and managing key international industrial partnerships within GCAP. The role includes the development and sustainment of MBDA's involvement within the international GCAP programme. Deliver the new business and international activities in line with the wider MBDA FCAS strategy. Contribute to the development and delivery of the MBDA UK strategic objectives for FCAS and GCAP Lead partner integration, management, and co-ordination n across the programme Co-ordinate national and international collaborative engagements. Deputise for the Head of New Business & International across their core responsibilities and engagements as required. Coordinate the delivery of new business and international aspects of MBDA's work within UK FCAS / GCAP programme, working across FCAS / GCAP Enterprise. Responsible for maintaining positive working relationships with our partners, Customers, and other enterprise stakeholders. Facilitate the information exchange process allowing the partners and enterprise stakeholders to engage and contribute effectively to the programme What we're looking for from you: Experience of working on development or delivery programmes in a multi-national environment. Proven ability to work collaboratively with partner companies in a complex and demanding programme environment. Experience of developing and managing relationships and influence across national and international partners Ability and willingness to travel nationally and internationally for effective stakeholder engagement Ability to demonstrate cultural awareness, and understanding of and adaptability to international ways of working. An understanding of FCAS sector and wider FCAS / GCAP activities. A proven ability to work effectively across different business areas including engineering, programme, and commercial teams. A self-sufficient, self-starter with the ability to use their own initiative to solve problems and create workable solutions. The ability to lead a multi-disciplinary task group through complex and fast paced business challenges. Lead the UK International and New Business team on International operational aspects linked with strategic objectives. Proven ability to lead and develop a multi-functional task-group Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
May 04, 2026
Full time
Bristol A great opportunity to deliver the new business and international activities in line with the wider MBDA FCAS strategy. Salary: Circa £ 70,000 depending on experience Dynamic (hybrid) working: 2-3 days per week on-site due to workload classification Security Clearance: British Citizen or a Dual UK national with British citizenship Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company Bonus: Bonus of up to 30% of base salary Pension: maximum total (employer and employee) contribution of up to 14% Car Allowance: £300 Per month Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Private Medical Insurance: Eligible employees are enrolled as standard into the company funded Private Medical Insurance benefit. The opportunity: The role is responsible for the co-ordination of new business for the Future Combat Air System (FCAS) and International Global Combat Air Programme (GCAP) activities. It involves managing new business activities across our partners and internal stakeholders. This is a senior, influential role accountable for developing and managing key international industrial partnerships within GCAP. The role includes the development and sustainment of MBDA's involvement within the international GCAP programme. Deliver the new business and international activities in line with the wider MBDA FCAS strategy. Contribute to the development and delivery of the MBDA UK strategic objectives for FCAS and GCAP Lead partner integration, management, and co-ordination n across the programme Co-ordinate national and international collaborative engagements. Deputise for the Head of New Business & International across their core responsibilities and engagements as required. Coordinate the delivery of new business and international aspects of MBDA's work within UK FCAS / GCAP programme, working across FCAS / GCAP Enterprise. Responsible for maintaining positive working relationships with our partners, Customers, and other enterprise stakeholders. Facilitate the information exchange process allowing the partners and enterprise stakeholders to engage and contribute effectively to the programme What we're looking for from you: Experience of working on development or delivery programmes in a multi-national environment. Proven ability to work collaboratively with partner companies in a complex and demanding programme environment. Experience of developing and managing relationships and influence across national and international partners Ability and willingness to travel nationally and internationally for effective stakeholder engagement Ability to demonstrate cultural awareness, and understanding of and adaptability to international ways of working. An understanding of FCAS sector and wider FCAS / GCAP activities. A proven ability to work effectively across different business areas including engineering, programme, and commercial teams. A self-sufficient, self-starter with the ability to use their own initiative to solve problems and create workable solutions. The ability to lead a multi-disciplinary task group through complex and fast paced business challenges. Lead the UK International and New Business team on International operational aspects linked with strategic objectives. Proven ability to lead and develop a multi-functional task-group Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
The Role The job:We re looking for a FP&A Manager to join our Finance team based in Loudwater, Buckinghamshire.As part of our fast paced Finance & Insights team, the FP&A Manager will play a critical role in shaping the financial future of the business. This role leads the planning, forecasting and performance insight processes, enabling informed and confident decision making across the organisation.This role is central to building a best in class FP&A capability, including improving our forecasting cycles, driving simplicity and accuracy in reporting, and setting the standard for effective business partnering.You will partner closely with business leaders and the C-suite to provide high quality analysis, challenge assumptions, highlight risks & opportunities, and guide the business toward achieving its strategic and financial goals.Ready to skip the snooze button and get stuck in? Here s a taste of what you ll be doing day-to-day Budgeting, Forecasting & Planning: Own and deliver the annual Budget and formal Reforecasts, consolidating a complete company view. Own the monthly Forecast to Group, ensuring accurate, timely submission of results, drivers and commentary in line with Group timelines and expectations. Lead planning cycles with clear timetables, frameworks, assumptions and stakeholder engagement. Provide robust challenge to business plans and performance drivers to ensure ambitious but realistic projections. Working with the Finance Business Partners, maintain and develop the core forecasting models, ensuring they remain fit for purpose and aligned with business drivers. Develop scenario analysis and sensitivity modelling to support strategic and operational decision making. Performance Reporting Reviews & Analysis Lead the review of weekly and monthly performance reporting, ensuring clear, insight-led commentary Run monthly financial performance reviews with senior stakeholders and the Executive team. Strengthen commentary, insight, KPIs and forward looking analysis within reporting packs. Ensure reporting is accurate, timely and aligned with a single version of the truth across the business. FP&A Process, Tools & Controls Simplify and modernise reporting processes, reducing manual work and improving financial controls. Support compliance with internal and external audit requirements, including key SOX related controls. Champion continuous improvement across planning, reporting and commercial analysis models. Drive adoption of new tools, systems and best practices within FP&A and across the finance community. Team Leadership & Development: Set the standard for Business Partnering within the team through high quality analysis, communication and challenge. Help mentor FP&A colleagues, supporting the development of skills, modelling capability and stakeholder management. Play an important role in shaping the future FP&A team structure, with the expectation of managing direct reports as the function grows. The Person This is the type of person we re dreaming of:commercial finance or business partnering. Proven ability to lead planning, forecasting or performance cycles within a fast paced environment (retail experience beneficial but not essential). A highly motivated and self driven individual who enjoys challenging the status quo, driving change and improving processes. Exceptional analytical and financial modelling skills; advanced Excel as standard (experience in Power BI or similar tools desirable). Strong communicator with the confidence to influence senior stakeholders and explain complex issues clearly. Organised, detail driven and calm under pressure, with excellent prioritisation skills and a commitment to accuracy and control. A collaborative team player who is passionate about helping the business make better decisions. In your dream role, you ll also receive: Bonus: Our discretionary annual bonus scheme recognises the hard work and dedication of our superstar dreamers. Discounts: Amazing staff discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping. Buy-in schemes: You ll have the opportunity to buy extra holiday, private healthcare, or savings and loans. Parking: We know it goes without saying, but our free onsite parking gives you peace of mind when you travel. Wellbeing: We partner with the Retail Trust to offer a 24-hour helpline with a variety of support services, as well as hosting an on-site gym and out of hours GP service. Hybrid working: Whether you re an early bird or night owl, we trust you to work your hours responsibly to suit you! About Dreams At Dreams, we know your bed is the best place in the whole world. But for the hours between precious sleep, we d like to make work a special place to be too. We re the UK s most loved bed retailer, so it s important our people feel the love as well. There s over 250 of us at our affectionally named Bedquarters in High Wycombe, Buckinghamshire, where every dreamer makes a difference.We re super passionate about our people-first culture, which means we like to keep things simple and celebrate every success, big or small! From a payday treats trolley to charity fundraisers and all-staff lunches, we know we do it best when we do it together.And together we ve been making bedtimes better since 1985, with no signs of hitting the snooze button. We re owned by the world s largest bedding provider, Tempur Sealy, and have our very own Bed Factory right here in the UK. You ll even get a guided tour when you join - that s part of our mission to get you fully bed-ucated during your induction.With 208 stores nationwide, 6 central warehouses and 12 delivery centres, we sell 14,000 mattresses, bases and headboards every single week. Now that s a lot of Zzzs.So if you re bonkers about bed, silly for siestas and keen on your kip, we think Dreams could be the perfect place for you.Dreams. Love your job.
May 03, 2026
Full time
The Role The job:We re looking for a FP&A Manager to join our Finance team based in Loudwater, Buckinghamshire.As part of our fast paced Finance & Insights team, the FP&A Manager will play a critical role in shaping the financial future of the business. This role leads the planning, forecasting and performance insight processes, enabling informed and confident decision making across the organisation.This role is central to building a best in class FP&A capability, including improving our forecasting cycles, driving simplicity and accuracy in reporting, and setting the standard for effective business partnering.You will partner closely with business leaders and the C-suite to provide high quality analysis, challenge assumptions, highlight risks & opportunities, and guide the business toward achieving its strategic and financial goals.Ready to skip the snooze button and get stuck in? Here s a taste of what you ll be doing day-to-day Budgeting, Forecasting & Planning: Own and deliver the annual Budget and formal Reforecasts, consolidating a complete company view. Own the monthly Forecast to Group, ensuring accurate, timely submission of results, drivers and commentary in line with Group timelines and expectations. Lead planning cycles with clear timetables, frameworks, assumptions and stakeholder engagement. Provide robust challenge to business plans and performance drivers to ensure ambitious but realistic projections. Working with the Finance Business Partners, maintain and develop the core forecasting models, ensuring they remain fit for purpose and aligned with business drivers. Develop scenario analysis and sensitivity modelling to support strategic and operational decision making. Performance Reporting Reviews & Analysis Lead the review of weekly and monthly performance reporting, ensuring clear, insight-led commentary Run monthly financial performance reviews with senior stakeholders and the Executive team. Strengthen commentary, insight, KPIs and forward looking analysis within reporting packs. Ensure reporting is accurate, timely and aligned with a single version of the truth across the business. FP&A Process, Tools & Controls Simplify and modernise reporting processes, reducing manual work and improving financial controls. Support compliance with internal and external audit requirements, including key SOX related controls. Champion continuous improvement across planning, reporting and commercial analysis models. Drive adoption of new tools, systems and best practices within FP&A and across the finance community. Team Leadership & Development: Set the standard for Business Partnering within the team through high quality analysis, communication and challenge. Help mentor FP&A colleagues, supporting the development of skills, modelling capability and stakeholder management. Play an important role in shaping the future FP&A team structure, with the expectation of managing direct reports as the function grows. The Person This is the type of person we re dreaming of:commercial finance or business partnering. Proven ability to lead planning, forecasting or performance cycles within a fast paced environment (retail experience beneficial but not essential). A highly motivated and self driven individual who enjoys challenging the status quo, driving change and improving processes. Exceptional analytical and financial modelling skills; advanced Excel as standard (experience in Power BI or similar tools desirable). Strong communicator with the confidence to influence senior stakeholders and explain complex issues clearly. Organised, detail driven and calm under pressure, with excellent prioritisation skills and a commitment to accuracy and control. A collaborative team player who is passionate about helping the business make better decisions. In your dream role, you ll also receive: Bonus: Our discretionary annual bonus scheme recognises the hard work and dedication of our superstar dreamers. Discounts: Amazing staff discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping. Buy-in schemes: You ll have the opportunity to buy extra holiday, private healthcare, or savings and loans. Parking: We know it goes without saying, but our free onsite parking gives you peace of mind when you travel. Wellbeing: We partner with the Retail Trust to offer a 24-hour helpline with a variety of support services, as well as hosting an on-site gym and out of hours GP service. Hybrid working: Whether you re an early bird or night owl, we trust you to work your hours responsibly to suit you! About Dreams At Dreams, we know your bed is the best place in the whole world. But for the hours between precious sleep, we d like to make work a special place to be too. We re the UK s most loved bed retailer, so it s important our people feel the love as well. There s over 250 of us at our affectionally named Bedquarters in High Wycombe, Buckinghamshire, where every dreamer makes a difference.We re super passionate about our people-first culture, which means we like to keep things simple and celebrate every success, big or small! From a payday treats trolley to charity fundraisers and all-staff lunches, we know we do it best when we do it together.And together we ve been making bedtimes better since 1985, with no signs of hitting the snooze button. We re owned by the world s largest bedding provider, Tempur Sealy, and have our very own Bed Factory right here in the UK. You ll even get a guided tour when you join - that s part of our mission to get you fully bed-ucated during your induction.With 208 stores nationwide, 6 central warehouses and 12 delivery centres, we sell 14,000 mattresses, bases and headboards every single week. Now that s a lot of Zzzs.So if you re bonkers about bed, silly for siestas and keen on your kip, we think Dreams could be the perfect place for you.Dreams. Love your job.
Power Market Analytics Developer LCP Delta are looking for a Power Market Analytics Developer to join our short-term energy markets practice. This is an opportunity to work at the intersection of power market expertise, software development and data analysis, helping to shape the evolution of our market-leading trading platform, Enact. You will play a key role in transforming ideas about how power market data should be analysed and visualised into real features used daily by traders, analysts and asset owners across the GB power market. Coding is a central part of this role: you will help build both back-end data systems and front-end visualisations, turning market insight into powerful analytical tools. From early on, you will have the opportunity to take ownership of ideas, influence the direction of the platform and build solutions that directly impact how market participants understand power market dynamics. LCP Delta's Short-Term Power Markets Team The power markets practice at LCP Delta sits across several teams, including Power Trading, Storage, and Power Modelling. Enact is LCP Delta's market-leading data visualisation, analytics and forecasting platform for short-term power markets. The platform is used by the majority of the GB power market to monitor minute-by-minute changes in day-ahead, intraday and balancing markets. Through the platform and our regular client engagement, we help traders, analysts and asset owners better understand market behaviour and make more informed decisions. While you will collaborate with multiple teams across LCP Delta, your day-to-day work will primarily involve developing and enhancing the Enact platform, working closely with developers, analysts and market specialists. What will you be doing? Your work will combine software development, market analysis and product thinking. Developing Enact You will play an active role in shaping the future direction of Enact, our short-term power markets analytics and visualisation platform. This includes: Designing, coding, and building data visualisations and analytical tools that help traders and asset owners interpret market behaviour Translating ideas for new metrics, datasets and visualisations into production software through code Developing across our technology stack, primarily: C# backend services Vue.js frontend visualisations Working closely with other developers and analysts to design features that are both technically robust and commercially valuable Taking ownership of ideas and features, from concept through to implementation and release Applying power market knowledge when adding new datasets, metrics and analytical tools to ensure they are useful and relevant to market participants Contributing ideas that shape the future direction of the platform, with the opportunity to make a real impact early on Coding is a core part of the role, and you will spend a significant proportion of your time developing new features and analytics within the Enact platform. C# experience is desirable but not essential; we are happy to train candidates who show a strong coding aptitude Market Analysis and Insight Alongside development work, you will also contribute to data analysis and market insight, including: Analysing market data to identify and explain key drivers behind market events and price movements Exploring interesting market behaviour and developing new metrics or visualisations to explain it Supporting market studies and deep dives into important developments in the GB power market Contributing to client discussions, presentations and written analysis Python skills are beneficial here, particularly for data analysis using tools such as pandas and numpy Staying Close to the Market Understanding how power markets evolve is essential to building useful analytics You will therefore: Track developments across wholesale, balancing and ancillary service markets Attend market webinars, events and conferences Engage with industry participants to understand the challenges traders and asset owners are facing Use this knowledge to inform the design of new analytics and visualisation tools What skills, experience and qualities are we looking for? We are looking for someone who combines technical curiosity, analytical thinking and an interest in energy markets. A relevant BSc, MSc or PhD, or equivalent experience Strong problem-solving skills, with the ability to translate real-world market questions into analytical tools Coding experience in C#, Python or another modern programming language An interest in building software, dynamic visualisations, and data tools - coding will form a significant part of the role An interest in understanding what drives power market dynamics The ability to think critically about market behaviour and data Strong data analysis and communication skills Commercial awareness and the ability to think about what insights and tools will be valuable to clients Collaborative and team-oriented working style Experience with C# is beneficial but not required - we are happy to teach this on the job for candidates with strong programming fundamentals What's in it for you? Take a look at our Glassdoor and Career stories pages to see why our people love being here! As well as joining a multi-award winning, fun, collaborative, people first organisation where your personal and professional skills will be developed to make you the best you can be, we offer an attractive benefits package designed to promote your overall wellbeing so that you are able to perform to your full potential both in and out of work. Currently our core benefits package includes: For you: Hybrid working (varies by role and department) professional study support (where applicable) Access to our internal Wellbeing, LGBTQ+, Multicultural and Women's networks For your family: Life assurance (6 x salary) Income protection Enhanced maternity/paternity/adoption and shared parental leave For your health: 26 days annual leave (pro-rata for part-time working) plus bank holidays (most of which can be taken flexibly!) with options to buy & sell holidayPrivate medical insuranceDiscounted gym memberships, critical illness and d
May 03, 2026
Full time
Power Market Analytics Developer LCP Delta are looking for a Power Market Analytics Developer to join our short-term energy markets practice. This is an opportunity to work at the intersection of power market expertise, software development and data analysis, helping to shape the evolution of our market-leading trading platform, Enact. You will play a key role in transforming ideas about how power market data should be analysed and visualised into real features used daily by traders, analysts and asset owners across the GB power market. Coding is a central part of this role: you will help build both back-end data systems and front-end visualisations, turning market insight into powerful analytical tools. From early on, you will have the opportunity to take ownership of ideas, influence the direction of the platform and build solutions that directly impact how market participants understand power market dynamics. LCP Delta's Short-Term Power Markets Team The power markets practice at LCP Delta sits across several teams, including Power Trading, Storage, and Power Modelling. Enact is LCP Delta's market-leading data visualisation, analytics and forecasting platform for short-term power markets. The platform is used by the majority of the GB power market to monitor minute-by-minute changes in day-ahead, intraday and balancing markets. Through the platform and our regular client engagement, we help traders, analysts and asset owners better understand market behaviour and make more informed decisions. While you will collaborate with multiple teams across LCP Delta, your day-to-day work will primarily involve developing and enhancing the Enact platform, working closely with developers, analysts and market specialists. What will you be doing? Your work will combine software development, market analysis and product thinking. Developing Enact You will play an active role in shaping the future direction of Enact, our short-term power markets analytics and visualisation platform. This includes: Designing, coding, and building data visualisations and analytical tools that help traders and asset owners interpret market behaviour Translating ideas for new metrics, datasets and visualisations into production software through code Developing across our technology stack, primarily: C# backend services Vue.js frontend visualisations Working closely with other developers and analysts to design features that are both technically robust and commercially valuable Taking ownership of ideas and features, from concept through to implementation and release Applying power market knowledge when adding new datasets, metrics and analytical tools to ensure they are useful and relevant to market participants Contributing ideas that shape the future direction of the platform, with the opportunity to make a real impact early on Coding is a core part of the role, and you will spend a significant proportion of your time developing new features and analytics within the Enact platform. C# experience is desirable but not essential; we are happy to train candidates who show a strong coding aptitude Market Analysis and Insight Alongside development work, you will also contribute to data analysis and market insight, including: Analysing market data to identify and explain key drivers behind market events and price movements Exploring interesting market behaviour and developing new metrics or visualisations to explain it Supporting market studies and deep dives into important developments in the GB power market Contributing to client discussions, presentations and written analysis Python skills are beneficial here, particularly for data analysis using tools such as pandas and numpy Staying Close to the Market Understanding how power markets evolve is essential to building useful analytics You will therefore: Track developments across wholesale, balancing and ancillary service markets Attend market webinars, events and conferences Engage with industry participants to understand the challenges traders and asset owners are facing Use this knowledge to inform the design of new analytics and visualisation tools What skills, experience and qualities are we looking for? We are looking for someone who combines technical curiosity, analytical thinking and an interest in energy markets. A relevant BSc, MSc or PhD, or equivalent experience Strong problem-solving skills, with the ability to translate real-world market questions into analytical tools Coding experience in C#, Python or another modern programming language An interest in building software, dynamic visualisations, and data tools - coding will form a significant part of the role An interest in understanding what drives power market dynamics The ability to think critically about market behaviour and data Strong data analysis and communication skills Commercial awareness and the ability to think about what insights and tools will be valuable to clients Collaborative and team-oriented working style Experience with C# is beneficial but not required - we are happy to teach this on the job for candidates with strong programming fundamentals What's in it for you? Take a look at our Glassdoor and Career stories pages to see why our people love being here! As well as joining a multi-award winning, fun, collaborative, people first organisation where your personal and professional skills will be developed to make you the best you can be, we offer an attractive benefits package designed to promote your overall wellbeing so that you are able to perform to your full potential both in and out of work. Currently our core benefits package includes: For you: Hybrid working (varies by role and department) professional study support (where applicable) Access to our internal Wellbeing, LGBTQ+, Multicultural and Women's networks For your family: Life assurance (6 x salary) Income protection Enhanced maternity/paternity/adoption and shared parental leave For your health: 26 days annual leave (pro-rata for part-time working) plus bank holidays (most of which can be taken flexibly!) with options to buy & sell holidayPrivate medical insuranceDiscounted gym memberships, critical illness and d
Our client is seeking a Salesforce - Head of CRM and Data Management. Reporting to the Director of Business Solutions, you will take full ownership of the organisation's CRM and data ecosystem, managing it end-to-end across the business. You will play a key role in shaping CRM architecture while ensuring the highest standards of data integrity. Your expertise in data management will enable insight-led decision-making across Sales, Marketing, Customer Success, and Finance. Through strong operational leadership, you will translate business objectives into scalable processes, automation, and actionable analytics. Key Responsibilities CRM Ownership Administer, configure, and optimise Salesforce Oversee and optimise data migration from Acturis and Schemeserve systems Design scalable data models, including fields, page layouts, validation rules, and approval processes Maintain automations and ensure adherence to best-practice governance Manage profiles, permission sets, roles, sharing rules, and security controls Own the release cycle, including sandbox management, change sets, documentation, and user training Lead the configuration and optimisation of the opportunity lifecycle Data Management & Governance Establish and maintain data handling standards and data dictionaries across systems Implement robust data quality frameworks, including deduplication, enrichment, validation, and monitoring Own integrations between Salesforce and core systems Ensure compliance with data privacy standards and regulations Analytics and Insight Develop executive-level dashboards and reports covering pipeline, forecasting, revenue, customer health, and operational KPIs Partner with senior leadership to define key metrics, segmentation strategies, forecasting models, attribution, and cohort analysis Enablement and Change Management Lead user onboarding, training, documentation, and ongoing support to drive adoption and data literacy Manage vendor relationships and licensing agreements Oversee UAT processes, troubleshooting, and continuous system improvements Regulatory Compliance and Risk Management Maintain and uphold all relevant regulatory and compliance standards Requirements: To be considered for this role, you should have: Minimum 5 years' experience in a commercial CRM and data analysis role At least 3 years' hands-on Salesforce experience Experience with Acturis (advantageous) Proven track record of Salesforce administration within a high-growth environment Strong proficiency in Salesforce flows, validation rules, permissions, data imports, and reporting Solid experience in data governance and privacy compliance Excellent stakeholder management and communication skills Salesforce certifications (preferred), or willingness to obtain within 12 months Experience with Salesforce automation tools (preferred) Familiarity with Acturis and Schemeserve (desirable but not essential) Strong verbal communication skills Understanding of lead-to-cash processes (advantageous) Ability to work both independently and collaboratively How to Apply To apply, please submit your CV in confidence. If you do not hear from us within 7 days, please assume your application has not been successful on this occasion.
May 02, 2026
Full time
Our client is seeking a Salesforce - Head of CRM and Data Management. Reporting to the Director of Business Solutions, you will take full ownership of the organisation's CRM and data ecosystem, managing it end-to-end across the business. You will play a key role in shaping CRM architecture while ensuring the highest standards of data integrity. Your expertise in data management will enable insight-led decision-making across Sales, Marketing, Customer Success, and Finance. Through strong operational leadership, you will translate business objectives into scalable processes, automation, and actionable analytics. Key Responsibilities CRM Ownership Administer, configure, and optimise Salesforce Oversee and optimise data migration from Acturis and Schemeserve systems Design scalable data models, including fields, page layouts, validation rules, and approval processes Maintain automations and ensure adherence to best-practice governance Manage profiles, permission sets, roles, sharing rules, and security controls Own the release cycle, including sandbox management, change sets, documentation, and user training Lead the configuration and optimisation of the opportunity lifecycle Data Management & Governance Establish and maintain data handling standards and data dictionaries across systems Implement robust data quality frameworks, including deduplication, enrichment, validation, and monitoring Own integrations between Salesforce and core systems Ensure compliance with data privacy standards and regulations Analytics and Insight Develop executive-level dashboards and reports covering pipeline, forecasting, revenue, customer health, and operational KPIs Partner with senior leadership to define key metrics, segmentation strategies, forecasting models, attribution, and cohort analysis Enablement and Change Management Lead user onboarding, training, documentation, and ongoing support to drive adoption and data literacy Manage vendor relationships and licensing agreements Oversee UAT processes, troubleshooting, and continuous system improvements Regulatory Compliance and Risk Management Maintain and uphold all relevant regulatory and compliance standards Requirements: To be considered for this role, you should have: Minimum 5 years' experience in a commercial CRM and data analysis role At least 3 years' hands-on Salesforce experience Experience with Acturis (advantageous) Proven track record of Salesforce administration within a high-growth environment Strong proficiency in Salesforce flows, validation rules, permissions, data imports, and reporting Solid experience in data governance and privacy compliance Excellent stakeholder management and communication skills Salesforce certifications (preferred), or willingness to obtain within 12 months Experience with Salesforce automation tools (preferred) Familiarity with Acturis and Schemeserve (desirable but not essential) Strong verbal communication skills Understanding of lead-to-cash processes (advantageous) Ability to work both independently and collaboratively How to Apply To apply, please submit your CV in confidence. If you do not hear from us within 7 days, please assume your application has not been successful on this occasion.
Liberty Recruitment Group are delighted to be working with a fantastic organisation in the search for a Learning & Development Partner! Our client is a well-established and forward-thinking business, looking to welcome a dynamic and commercially aware L&D professional to support their Sales & Marketing function. This is a brilliant opportunity to join a high-performing environment where you can directly influence capability, performance, and business success through impactful learning. With the company Head Office in Bournemouth there is also national travel and hybrid working. This role is offering a salary of £46,000 plus car/car allowance and a bonus! What you ll do: Design and deliver engaging sales and behavioural training programmes that drive performance Develop and implement blended learning solutions, including face-to-face, digital and eLearning content Partner with stakeholders to identify capability gaps and translate business needs into effective learning interventions Enhance adoption and effective use of Salesforce CRM through targeted training Use data, insights and feedback to measure learning impact and continuously improve programmes Support and coach managers to embed learning into day-to-day activity Drive engagement and utilisation of the Learning Management System (iLearn) Contribute to the overall learning strategy across the Sales & Marketing function The ideal candidate will have: Experience using or training on Salesforce CRM is non-negotiable Proven experience designing and delivering sales training programmes Strong experience creating engaging content across a blended learning approach A solid understanding of L&D best practice and methodologies Experience using Learning Management Systems to track engagement and impact Excellent communication and stakeholder influencing skills A commercially focused mindset with the ability to drive performance through learning Additional Requirements: Willingness and flexibility to travel across sites as required Company Benefits: Salary of £46,000 + discretionary bonus Company car or car allowance 24 days annual leave (rising to 28) + bank holidays Private healthcare, remote GP and EAP services Plus, so much more! This is a fantastic opportunity to join a business where you can truly shape learning culture and drive meaningful performance improvements. If you have the skills and experience to match this role, we would love to hear from you! Please reach out to one of the team at Liberty Recruitment Group.
May 02, 2026
Full time
Liberty Recruitment Group are delighted to be working with a fantastic organisation in the search for a Learning & Development Partner! Our client is a well-established and forward-thinking business, looking to welcome a dynamic and commercially aware L&D professional to support their Sales & Marketing function. This is a brilliant opportunity to join a high-performing environment where you can directly influence capability, performance, and business success through impactful learning. With the company Head Office in Bournemouth there is also national travel and hybrid working. This role is offering a salary of £46,000 plus car/car allowance and a bonus! What you ll do: Design and deliver engaging sales and behavioural training programmes that drive performance Develop and implement blended learning solutions, including face-to-face, digital and eLearning content Partner with stakeholders to identify capability gaps and translate business needs into effective learning interventions Enhance adoption and effective use of Salesforce CRM through targeted training Use data, insights and feedback to measure learning impact and continuously improve programmes Support and coach managers to embed learning into day-to-day activity Drive engagement and utilisation of the Learning Management System (iLearn) Contribute to the overall learning strategy across the Sales & Marketing function The ideal candidate will have: Experience using or training on Salesforce CRM is non-negotiable Proven experience designing and delivering sales training programmes Strong experience creating engaging content across a blended learning approach A solid understanding of L&D best practice and methodologies Experience using Learning Management Systems to track engagement and impact Excellent communication and stakeholder influencing skills A commercially focused mindset with the ability to drive performance through learning Additional Requirements: Willingness and flexibility to travel across sites as required Company Benefits: Salary of £46,000 + discretionary bonus Company car or car allowance 24 days annual leave (rising to 28) + bank holidays Private healthcare, remote GP and EAP services Plus, so much more! This is a fantastic opportunity to join a business where you can truly shape learning culture and drive meaningful performance improvements. If you have the skills and experience to match this role, we would love to hear from you! Please reach out to one of the team at Liberty Recruitment Group.
Head of Housing Works We're looking for a proven leader to join Southampton City Council as the Head of Housing Works. This is a rare opportunity to lead a large and fast-paced in-house direct labour organisation (DLO) - Southampton's preferred and much prized delivery partner for maintaining and improving over 16,000 homes - while driving a shift to a more modern, performance-driven service that underpins the whole Housing system. You'll play a pivotal role in turning day-to-day delivery into a reliable, high-quality service for tenants, while acting as an intelligent supplier to Housing as it moves from recovery and reactive operations towards a more proactive, customer-centred landlord that delivers consistently strong services. About the team We're part of the Council's Residents' Services Directorate, which brings together housing, customer services and community support around a shared purpose: to make sure every resident has access to a safe, affordable and sustainable home, and to strengthen the communities that make Southampton a city of opportunity. Housing Works plays a critical delivery role within Housing's commissioning model - delivering repairs, maintenance, compliance, planned works and estates services across the city's housing stock. Through a large in-house workforce and supply chain, the service is responsible for ensuring homes are safe, well-maintained and available to meet demand. Working closely with colleagues across Housing and related services including Homelessness, Housing Works translates priorities, standards and investment decisions into effective delivery. It ensures that work is well planned, resources are used effectively and services are delivered consistently across the city - forming a key part of a joined-up housing system focused on better outcomes for tenants. This is a newly designed structure, and you will be joining at the point where it moves from design into delivery - shaping how Housing Works operates in practice and establishing the standards, culture and performance needed for short, medium and long-term improvement. About the role In August 2024, the Regulator for Social Housing identified serious failings in how we met the consumer standards. That judgement has been a turning point - and we're now using it to drive lasting improvements for tenants, residents and communities. Our intention is to rebuild confidence and deliver real, sustained change that improves the quality of homes and the lives of people who live in them - building on the progress we have already made over the last twelve months. As Head of Housing Works, you'll be a key member of the Housing Directorate Senior Leadership Team (SLT). Together, the SLT is responsible for ensuring Housing operates as part of a coherent system - owning delivery of Housing's overall purpose and making sure services operate in a joined-up, effective way. Within that, you will lead a large and complex delivery service responsible for repairs, maintenance, compliance, planned works and estates services across the city's housing stock and neighbourhoods. You will ensure services are safe, compliant and deliver value for money, giving tenants, the Council and the Regulator confidence that that Housing is under control and improving. You'll provide clear operational leadership across a large workforce and supply chain - setting priorities in line with commissions from your clients, establishing strong performance expectations and ensuring that work is outcome-focussed, well planned, delivered consistently and to customer expectations. You'll also lead the modernisation of Housing Works - improving productivity, strengthening planning and scheduling, and embedding better use of data and systems. With new core systems being introduced to support mobile working and scheduling, you will build on these foundations to establish more consistent, efficient and modern ways of working, and to drive better value from both the in-house workforce and the wider supply chain. You'll work closely with colleagues across Housing to act as an intelligent supplier - translating priorities, standards and investment decisions into effective delivery. This means shaping Housing Works as a high-performing, commercially aware delivery partner that makes the best use of its own capacity and external suppliers, delivers strong value for money, and feels fully part of a joined-up Housing team. You'll balance day-to-day operational grip with longer-term improvement, ensuring Housing Works supports the wider system to achieve better outcomes for tenants. Success will depend on working with others across Housing, the wider Council and partners. Together with the other Heads of Service, you'll help make Housing operate well as a coherent system that connects commissioning with delivery - maintaining performance today while driving sustained improvement over time. Everything you do will contribute to Southampton's vision to be a city of opportunity where everyone thrives through more equal, healthier, safer, growing and greener communities. Key responsibilities include: Lead a large in-house workforce and supply chain (over 400 staff and c.£33m p.a. spend) to deliver repairs, maintenance, compliance and planned works - ensuring services are safe, reliable, deliver value for money and meet regulatory requirements. Set clear priorities and performance expectations for staff - ensuring work is well planned, delivered consistently and right first time, where possible. Drive improvements in productivity, planning, scheduling and use of resources - reducing waste and improving outcomes for tenants. Act as an intelligent supplier to Housing - translating priorities, standards and investment decisions into effective delivery, and shaping demand and outcomes with commissioning colleagues. Develop Housing Works as a high-performing, commercially aware and modern delivery partner - making effective use of in-house capacity and external suppliers to deliver strong value for money. Lead and embed change across Housing Works - increasing flexibility and adaptability in how the service operates as part of Housing's new commissioning model, so it can respond to changing demand, new ways of working and wider local government reorganisation. Build strong leadership and management capability across Housing Works - developing depth, resilience and clear accountability at every level, so the service performs consistently without over-reliance on central control. About you: We're looking for an experienced and credible operational leader who can run a large, complex delivery service while driving sustained improvement in performance, value and customer outcomes. You will need: Degree-level education and/or a relevant professional or leadership qualification, or equivalent senior leadership experience in a complex operational environment. Significant experience leading large-scale operational services, ideally within housing, property, construction or a comparable environment - with accountability for delivery, performance and budgets. Strong commercial and financial awareness, with experience managing supply chains, improving productivity and delivering value for money across in-house and external delivery models. A track record of driving service improvement and change - strengthening planning, performance management and ways of working to deliver more consistent, reliable outcomes. The ability to lead through others - building strong leadership and management capability, creating clear accountability and enabling teams to perform without over-reliance on central control. Strong communication and influencing skills, with the ability to work effectively across organisational boundaries and build trusted relationships with colleagues, partners and stakeholders. Join us in delivering essential services and building a sustainable Southampton for all. For further information about this role, please view the job description. What we can offer you: Salary: The salary band for this role is £83,643 - £91,823. The starting salary is £83,643 with annual progression through the salary bands. Here at SCC we have a range of different benefits, a few examples can be found below. Excellent local government pension with 16.8% employer contribution Death in service benefit of x3 salary, and optional salary sacrifice shared cost AVC (additional voluntary contribution) Generous holiday 25-31 days, based on role and service Flexible working options (role-dependent) Family-friendly policies - Maternity, Paternity, Adoption, Shared/Unpaid Parental Leave, Time off for Dependents Training and development, including coaching and mentoring Health and wellbeing support - Employee Assistance Programme, Menopause Pledge, Mental Health First Aiders and access to a variety of staff networks Veteran-friendly employer with the Armed Forces Covenant Retail discounts and savings through the Southampton City Council benefits platform Discounted memberships at local sports and fitness centres Sustainable travel benefits - low emission car scheme, cycle to work, season ticket loans Employee volunteering scheme with 2 paid days leave to volunteer For further information on our benefits package, please visit: Employee benefits (southampton.gov.uk) . click apply for full job details
May 02, 2026
Full time
Head of Housing Works We're looking for a proven leader to join Southampton City Council as the Head of Housing Works. This is a rare opportunity to lead a large and fast-paced in-house direct labour organisation (DLO) - Southampton's preferred and much prized delivery partner for maintaining and improving over 16,000 homes - while driving a shift to a more modern, performance-driven service that underpins the whole Housing system. You'll play a pivotal role in turning day-to-day delivery into a reliable, high-quality service for tenants, while acting as an intelligent supplier to Housing as it moves from recovery and reactive operations towards a more proactive, customer-centred landlord that delivers consistently strong services. About the team We're part of the Council's Residents' Services Directorate, which brings together housing, customer services and community support around a shared purpose: to make sure every resident has access to a safe, affordable and sustainable home, and to strengthen the communities that make Southampton a city of opportunity. Housing Works plays a critical delivery role within Housing's commissioning model - delivering repairs, maintenance, compliance, planned works and estates services across the city's housing stock. Through a large in-house workforce and supply chain, the service is responsible for ensuring homes are safe, well-maintained and available to meet demand. Working closely with colleagues across Housing and related services including Homelessness, Housing Works translates priorities, standards and investment decisions into effective delivery. It ensures that work is well planned, resources are used effectively and services are delivered consistently across the city - forming a key part of a joined-up housing system focused on better outcomes for tenants. This is a newly designed structure, and you will be joining at the point where it moves from design into delivery - shaping how Housing Works operates in practice and establishing the standards, culture and performance needed for short, medium and long-term improvement. About the role In August 2024, the Regulator for Social Housing identified serious failings in how we met the consumer standards. That judgement has been a turning point - and we're now using it to drive lasting improvements for tenants, residents and communities. Our intention is to rebuild confidence and deliver real, sustained change that improves the quality of homes and the lives of people who live in them - building on the progress we have already made over the last twelve months. As Head of Housing Works, you'll be a key member of the Housing Directorate Senior Leadership Team (SLT). Together, the SLT is responsible for ensuring Housing operates as part of a coherent system - owning delivery of Housing's overall purpose and making sure services operate in a joined-up, effective way. Within that, you will lead a large and complex delivery service responsible for repairs, maintenance, compliance, planned works and estates services across the city's housing stock and neighbourhoods. You will ensure services are safe, compliant and deliver value for money, giving tenants, the Council and the Regulator confidence that that Housing is under control and improving. You'll provide clear operational leadership across a large workforce and supply chain - setting priorities in line with commissions from your clients, establishing strong performance expectations and ensuring that work is outcome-focussed, well planned, delivered consistently and to customer expectations. You'll also lead the modernisation of Housing Works - improving productivity, strengthening planning and scheduling, and embedding better use of data and systems. With new core systems being introduced to support mobile working and scheduling, you will build on these foundations to establish more consistent, efficient and modern ways of working, and to drive better value from both the in-house workforce and the wider supply chain. You'll work closely with colleagues across Housing to act as an intelligent supplier - translating priorities, standards and investment decisions into effective delivery. This means shaping Housing Works as a high-performing, commercially aware delivery partner that makes the best use of its own capacity and external suppliers, delivers strong value for money, and feels fully part of a joined-up Housing team. You'll balance day-to-day operational grip with longer-term improvement, ensuring Housing Works supports the wider system to achieve better outcomes for tenants. Success will depend on working with others across Housing, the wider Council and partners. Together with the other Heads of Service, you'll help make Housing operate well as a coherent system that connects commissioning with delivery - maintaining performance today while driving sustained improvement over time. Everything you do will contribute to Southampton's vision to be a city of opportunity where everyone thrives through more equal, healthier, safer, growing and greener communities. Key responsibilities include: Lead a large in-house workforce and supply chain (over 400 staff and c.£33m p.a. spend) to deliver repairs, maintenance, compliance and planned works - ensuring services are safe, reliable, deliver value for money and meet regulatory requirements. Set clear priorities and performance expectations for staff - ensuring work is well planned, delivered consistently and right first time, where possible. Drive improvements in productivity, planning, scheduling and use of resources - reducing waste and improving outcomes for tenants. Act as an intelligent supplier to Housing - translating priorities, standards and investment decisions into effective delivery, and shaping demand and outcomes with commissioning colleagues. Develop Housing Works as a high-performing, commercially aware and modern delivery partner - making effective use of in-house capacity and external suppliers to deliver strong value for money. Lead and embed change across Housing Works - increasing flexibility and adaptability in how the service operates as part of Housing's new commissioning model, so it can respond to changing demand, new ways of working and wider local government reorganisation. Build strong leadership and management capability across Housing Works - developing depth, resilience and clear accountability at every level, so the service performs consistently without over-reliance on central control. About you: We're looking for an experienced and credible operational leader who can run a large, complex delivery service while driving sustained improvement in performance, value and customer outcomes. You will need: Degree-level education and/or a relevant professional or leadership qualification, or equivalent senior leadership experience in a complex operational environment. Significant experience leading large-scale operational services, ideally within housing, property, construction or a comparable environment - with accountability for delivery, performance and budgets. Strong commercial and financial awareness, with experience managing supply chains, improving productivity and delivering value for money across in-house and external delivery models. A track record of driving service improvement and change - strengthening planning, performance management and ways of working to deliver more consistent, reliable outcomes. The ability to lead through others - building strong leadership and management capability, creating clear accountability and enabling teams to perform without over-reliance on central control. Strong communication and influencing skills, with the ability to work effectively across organisational boundaries and build trusted relationships with colleagues, partners and stakeholders. Join us in delivering essential services and building a sustainable Southampton for all. For further information about this role, please view the job description. What we can offer you: Salary: The salary band for this role is £83,643 - £91,823. The starting salary is £83,643 with annual progression through the salary bands. Here at SCC we have a range of different benefits, a few examples can be found below. Excellent local government pension with 16.8% employer contribution Death in service benefit of x3 salary, and optional salary sacrifice shared cost AVC (additional voluntary contribution) Generous holiday 25-31 days, based on role and service Flexible working options (role-dependent) Family-friendly policies - Maternity, Paternity, Adoption, Shared/Unpaid Parental Leave, Time off for Dependents Training and development, including coaching and mentoring Health and wellbeing support - Employee Assistance Programme, Menopause Pledge, Mental Health First Aiders and access to a variety of staff networks Veteran-friendly employer with the Armed Forces Covenant Retail discounts and savings through the Southampton City Council benefits platform Discounted memberships at local sports and fitness centres Sustainable travel benefits - low emission car scheme, cycle to work, season ticket loans Employee volunteering scheme with 2 paid days leave to volunteer For further information on our benefits package, please visit: Employee benefits (southampton.gov.uk) . click apply for full job details
Who we are GlobalData is a specialist information services business helping clients decode the future, make better decisions and reach more customers. Through our data, expert analysis and innovative solutions, we provide intelligence across the world s largest industries to companies, governments and industry professionals. Formed in 2016 through the combination of multiple specialist firms, we are now a fully integrated global platform with 3,500+ colleagues across 20+ industries, supporting over 5,000 customers worldwide. Why join GlobalData? We are at a pivotal stage of growth, supported by recent investment and ambitious plans. It s a fast-paced, entrepreneurial environment where collaboration drives success, and where curious, ambitious individuals can make a real impact as we continue to scale our Healthcare division globally. The role As Customer Success Team Lead, you will own the critical first 12 months of every new GlobalData Healthcare customer relationship - the period most predictive of long-term retention, NPS, and expansion. You will be responsible for designing and delivering a best-in-class onboarding experience that drives rapid time-to-value, strong product adoption, and high customer satisfaction from day one. Leading a team focused on early-stage customer success, you will manage the global 1st year renewal cohort, ensuring structured onboarding, strong engagement, and proactive renewal management. What you ll be doing Onboarding Programme Design & Delivery Design and own the GlobalData Healthcare onboarding programme from contract signature through to 90-day and 6-month milestones Build structured onboarding playbooks across customer segments to ensure consistent, measurable time-to-value Manage onboarding health score frameworks (via Planhat), tracking adoption, engagement and usage signals Lead a team responsible for 1st year customer success delivery across North America and EMEA Develop onboarding content, training materials and self-serve resources in collaboration with Marketing, Product, R&A and Account Management 1st Year Renewal Ownership Own and deliver against global 1st year renewal targets Build and manage the renewal calendar, ensuring proactive engagement 90+ days ahead of renewal Partner with Commercial teams on renewal strategy, upsell opportunities and multi-year deal positioning Implement early warning systems for churn risk using usage data, LOR scores and CSAT indicators Usage Engagement & Value Realisation Drive product adoption and improve login/usage across new customers Partner with Analytics to identify trends, under-utilisation and opportunities for re-engagement Continuously improve the customer journey from onboarding through first renewal Build and manage a structured Voice of Customer programme, capturing NPS and CSAT at key milestones Team Leadership & Operations Lead, coach and develop the onboarding team, setting clear KPIs and performance expectations Work closely with Commercial Directors to ensure alignment across customer lifecycle Manage Planhat workflows and automation to ensure every account is actively tracked from day one Report on performance, including renewal forecasts, churn risk and NPS trends to senior stakeholders What we re looking for Essential Experience 5+ years in Customer Success or Onboarding, with experience designing scalable onboarding programmes Proven track record of improving early-stage retention and product adoption in a B2B SaaS or data environment Experience managing and developing Customer Success or onboarding teams Strong analytical capability, including forecasting, cohort analysis and usage tracking Excellent project management skills with the ability to manage multiple priorities Desirable Experience Experience with tools such as Planhat, Gainsight or similar platforms Background in healthcare, life sciences or data/intelligence sectors Familiarity with customer journey mapping and customer experience design Personal Attributes Customer-focused with a strong sense of ownership over customer outcomes Structured and process-driven, with the ability to scale programmes effectively Data-led decision maker, using insights to drive action Strong coaching and leadership capability Collaborative, working cross-functionally to remove barriers and improve outcomes Able to operate with pace and urgency, particularly within the first 90 days of the customer lifecycle In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
May 02, 2026
Full time
Who we are GlobalData is a specialist information services business helping clients decode the future, make better decisions and reach more customers. Through our data, expert analysis and innovative solutions, we provide intelligence across the world s largest industries to companies, governments and industry professionals. Formed in 2016 through the combination of multiple specialist firms, we are now a fully integrated global platform with 3,500+ colleagues across 20+ industries, supporting over 5,000 customers worldwide. Why join GlobalData? We are at a pivotal stage of growth, supported by recent investment and ambitious plans. It s a fast-paced, entrepreneurial environment where collaboration drives success, and where curious, ambitious individuals can make a real impact as we continue to scale our Healthcare division globally. The role As Customer Success Team Lead, you will own the critical first 12 months of every new GlobalData Healthcare customer relationship - the period most predictive of long-term retention, NPS, and expansion. You will be responsible for designing and delivering a best-in-class onboarding experience that drives rapid time-to-value, strong product adoption, and high customer satisfaction from day one. Leading a team focused on early-stage customer success, you will manage the global 1st year renewal cohort, ensuring structured onboarding, strong engagement, and proactive renewal management. What you ll be doing Onboarding Programme Design & Delivery Design and own the GlobalData Healthcare onboarding programme from contract signature through to 90-day and 6-month milestones Build structured onboarding playbooks across customer segments to ensure consistent, measurable time-to-value Manage onboarding health score frameworks (via Planhat), tracking adoption, engagement and usage signals Lead a team responsible for 1st year customer success delivery across North America and EMEA Develop onboarding content, training materials and self-serve resources in collaboration with Marketing, Product, R&A and Account Management 1st Year Renewal Ownership Own and deliver against global 1st year renewal targets Build and manage the renewal calendar, ensuring proactive engagement 90+ days ahead of renewal Partner with Commercial teams on renewal strategy, upsell opportunities and multi-year deal positioning Implement early warning systems for churn risk using usage data, LOR scores and CSAT indicators Usage Engagement & Value Realisation Drive product adoption and improve login/usage across new customers Partner with Analytics to identify trends, under-utilisation and opportunities for re-engagement Continuously improve the customer journey from onboarding through first renewal Build and manage a structured Voice of Customer programme, capturing NPS and CSAT at key milestones Team Leadership & Operations Lead, coach and develop the onboarding team, setting clear KPIs and performance expectations Work closely with Commercial Directors to ensure alignment across customer lifecycle Manage Planhat workflows and automation to ensure every account is actively tracked from day one Report on performance, including renewal forecasts, churn risk and NPS trends to senior stakeholders What we re looking for Essential Experience 5+ years in Customer Success or Onboarding, with experience designing scalable onboarding programmes Proven track record of improving early-stage retention and product adoption in a B2B SaaS or data environment Experience managing and developing Customer Success or onboarding teams Strong analytical capability, including forecasting, cohort analysis and usage tracking Excellent project management skills with the ability to manage multiple priorities Desirable Experience Experience with tools such as Planhat, Gainsight or similar platforms Background in healthcare, life sciences or data/intelligence sectors Familiarity with customer journey mapping and customer experience design Personal Attributes Customer-focused with a strong sense of ownership over customer outcomes Structured and process-driven, with the ability to scale programmes effectively Data-led decision maker, using insights to drive action Strong coaching and leadership capability Collaborative, working cross-functionally to remove barriers and improve outcomes Able to operate with pace and urgency, particularly within the first 90 days of the customer lifecycle In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Head of Repairs and Maintenance - (26779) Circa £98,000 - £105,000 per annum, plus car allowance of £5055 per annum and great benefits including Health Cash Plan Hybrid working, flexible office-base, working from home and across your regional portfolio. Permanent, full time (37.5 hpw) We can't offer a CoS for this role Home, a place where you belong We're looking for an incredible leader who can supercharge performance across our Central and South of England regional repairs and maintenance operations. You'll be accountable for all aspects of maintenance delivery across our customers' properties with a portfolio of c9600 homes in the Central region and c13,500 in the South. You'll lead on repairs, voids, statutory compliance checks, FOW, planned/investment works, all estate services, as well as other specialist contractor works. You'll deliver our maintenance services through our internal DLO teams as well as our contractor network, ensuring they deliver right first time, commercially driven and compliant services, delivering on our customer promise. What you'll do: Providing strong, clear and expert leadership promoting a culture of performance and excellence. You'll work closely with our other Regional Heads of Maintenance and Regional Directors of Housing to drive performance and services that deliver for our customers. Deliver a right-first-time repairs culture that reduces customer complaints and ensures positive performance in Tenant Satisfaction Measures. Leading and motivating supercharged teams to exceed customer expectations and KPI's, effectively controlling costs and risks. Developing and delivering short/mid-term operating plans aligned to our strategy. Evolve our services to be exemplary and industry-leading. Why join us You'll be part of our senior leadership team, who are a great bunch of supportive peers. You'll meet with them regularly to ensure we have a collaborative approach in leading our teams. Be part of one of the UK's Great Places to Work! You have: Significant senior management experience in the delivery of maintenance services through DLO and contractors within a commercially challenging environment. Relevant health and safety qualifications (such as NEBOSH). Experience delivering services at the right cost and right first time, reducing waste. Can forecast demand, plan resources, and manage a workforce effectively, achieving productivity potential. Experienced people manager, able to inspire, influence and embed a culture of operational excellence. Creative spark, be a great influencer, solutions-focused and are bold to achieve great things. Stronger together We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work! We welcome applications from everyone and are especially keen to hear from people who are currently underrepresented in our workforce. This includes people from ethnic minority backgrounds, people who identify as female, LGBTQ+ people, and disabled people or those with a long-term health condition. As a disability confident employer, we are committed to making reasonable adjustments and supporting candidates throughout the recruitment process. The practical bits: 37.5 hours per week, Monday to Friday. Our core office hours are 9.00 am to 5.30 pm with flexibility built in This is a hybrid role based in one of our regional offices (such as Welwyn Garden City, Reading or London), working from home and across your regional portfolio. Some travel to the North-East (where our Head Office is based) will also be required A full current driving licence, as you'll work and travel across your region and will be provided with a car allowance as part of your remuneration package. What's in it for you? 34 days leave, rising to 39 (this includes bank holidays and a "me day"). The option to buy 5 more each year Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more Matching pension contribution (up to 7% and life insurance of 3x basic salary) 800+ discounts on shops, holidays, days out, tech and more Family friendly policies including maternity, paternity, adoption, neonatal, fertility and menopause support Find out more Click APPLY NOW to see our Head of Maintenance job description and help to apply and for all our benefits. Roles can close early, so don't wait. For reasonable adjustments email . First stage coffee chats are planned for 18th May and interviews w/c 1st June.
May 02, 2026
Full time
Head of Repairs and Maintenance - (26779) Circa £98,000 - £105,000 per annum, plus car allowance of £5055 per annum and great benefits including Health Cash Plan Hybrid working, flexible office-base, working from home and across your regional portfolio. Permanent, full time (37.5 hpw) We can't offer a CoS for this role Home, a place where you belong We're looking for an incredible leader who can supercharge performance across our Central and South of England regional repairs and maintenance operations. You'll be accountable for all aspects of maintenance delivery across our customers' properties with a portfolio of c9600 homes in the Central region and c13,500 in the South. You'll lead on repairs, voids, statutory compliance checks, FOW, planned/investment works, all estate services, as well as other specialist contractor works. You'll deliver our maintenance services through our internal DLO teams as well as our contractor network, ensuring they deliver right first time, commercially driven and compliant services, delivering on our customer promise. What you'll do: Providing strong, clear and expert leadership promoting a culture of performance and excellence. You'll work closely with our other Regional Heads of Maintenance and Regional Directors of Housing to drive performance and services that deliver for our customers. Deliver a right-first-time repairs culture that reduces customer complaints and ensures positive performance in Tenant Satisfaction Measures. Leading and motivating supercharged teams to exceed customer expectations and KPI's, effectively controlling costs and risks. Developing and delivering short/mid-term operating plans aligned to our strategy. Evolve our services to be exemplary and industry-leading. Why join us You'll be part of our senior leadership team, who are a great bunch of supportive peers. You'll meet with them regularly to ensure we have a collaborative approach in leading our teams. Be part of one of the UK's Great Places to Work! You have: Significant senior management experience in the delivery of maintenance services through DLO and contractors within a commercially challenging environment. Relevant health and safety qualifications (such as NEBOSH). Experience delivering services at the right cost and right first time, reducing waste. Can forecast demand, plan resources, and manage a workforce effectively, achieving productivity potential. Experienced people manager, able to inspire, influence and embed a culture of operational excellence. Creative spark, be a great influencer, solutions-focused and are bold to achieve great things. Stronger together We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work! We welcome applications from everyone and are especially keen to hear from people who are currently underrepresented in our workforce. This includes people from ethnic minority backgrounds, people who identify as female, LGBTQ+ people, and disabled people or those with a long-term health condition. As a disability confident employer, we are committed to making reasonable adjustments and supporting candidates throughout the recruitment process. The practical bits: 37.5 hours per week, Monday to Friday. Our core office hours are 9.00 am to 5.30 pm with flexibility built in This is a hybrid role based in one of our regional offices (such as Welwyn Garden City, Reading or London), working from home and across your regional portfolio. Some travel to the North-East (where our Head Office is based) will also be required A full current driving licence, as you'll work and travel across your region and will be provided with a car allowance as part of your remuneration package. What's in it for you? 34 days leave, rising to 39 (this includes bank holidays and a "me day"). The option to buy 5 more each year Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more Matching pension contribution (up to 7% and life insurance of 3x basic salary) 800+ discounts on shops, holidays, days out, tech and more Family friendly policies including maternity, paternity, adoption, neonatal, fertility and menopause support Find out more Click APPLY NOW to see our Head of Maintenance job description and help to apply and for all our benefits. Roles can close early, so don't wait. For reasonable adjustments email . First stage coffee chats are planned for 18th May and interviews w/c 1st June.
Company Description We are a managed services provider offering cybersecurity, communications, and connectivity that grows with our customers' businesses - no matter what the future holds. Since 2000, we've been keeping businesses connected. We don't just provide solutions for today but for tomorrow, too. We're always thinking ahead of the technology curve, so our customers feel confident that when they work with us, we're striving to make their business future-proof. Customer success is our success. We go the extra mile in providing superior service quality and unparalleled customer experience, becoming an extension of your business, and always delivering on our promise to make their business brilliant. Job Description Role Purpose: The Technical Account Manager (TAM) owns the technical relationship for a portfolio of managed IT customers. The role exists to bridge the gap between reactive support and commercial account management, ensuring customers receive proactive technical guidance, clear planning, and consistent service quality. As a trusted technical advisor, the TAM understands each customer's real-world environment, identifies risk and improvement opportunities, and helps customers get the best possible value from their managed services. Key Responsibilities Customer Ownership & Relationship Management: Act as the primary technical contact for assigned customers. Build strong, long-term relationships with customer stakeholders at all levels. Take full ownership of the customer's technical landscape, understanding how systems are actually configured and used. Represent the customer internally, ensuring internal teams understand priorities, risks, and expectations. Proactive Technical Management: Carry out regular technical reviews and forward-planning sessions with customers. Deliver structured health checks covering infrastructure, cloud services, security, backup, monitoring, and endpoint management. Identify technical debt, unsupported platforms, and emerging risks, and clearly articulate remediation options. Help customers align their IT environment with best practice, vendor supportability, and security standards. Service Quality & Escalation: Work closely with Service Desk and Engineering teams to ensure excellent day-to-day service delivery. Act as an escalation point for complex or recurring technical issues. Review incident trends and recurring problems, driving permanent fixes rather than short-term workarounds. Technical Planning & Change: Support customers with infrastructure changes, upgrades, and cloud adoption. Provide technical input into solution design, change planning, and project delivery. Commercial Awareness (Non-Sales): Identify genuine opportunities for improvement, optimisation, or additional services based on customer need. Work collaboratively with Account Managers and Sales teams, providing technical insight and credibility. Support customers in optimising service consumption, licensing, and support models. Clearly explain the value, risks, and impact of technical recommendations in a way customers understand. Documentation & Governance: Maintain accurate technical documentation, diagrams, and configuration records. Ensure clarity around what is in scope, out of scope, supported, and unsupported. Contribute to internal reporting on customer health, risk, and engagement. Qualifications Technical Experience: Strong background in managed IT services, ideally from a senior service desk, engineering, or technical escalation role. Solid experience with Microsoft 365, Azure AD / Entra ID, Intune, and cloud services. Good understanding of security posture, identity models, backup, monitoring, and endpoint management. Experience supporting SME to mid-market customer environments. Professional Skills: Confident, professional communicator with excellent customer-facing skills. Ability to translate complex technical issues into clear, practical advice. Highly organised, able to manage multiple customer relationships effectively. Calm, methodical approach to problem solving and escalation. Desirable: Previous experience as a Technical Account Manager, Service Delivery Manager, or similar role. Experience working alongside sales or account management teams. Exposure to regulated or security-focused environments. Qualifications (Desirable): Microsoft certifications (Microsoft 365, Azure, Security). ITIL Foundation or equivalent service management experience. Relevant technical certifications (networking, security, backup, cloud).
May 01, 2026
Full time
Company Description We are a managed services provider offering cybersecurity, communications, and connectivity that grows with our customers' businesses - no matter what the future holds. Since 2000, we've been keeping businesses connected. We don't just provide solutions for today but for tomorrow, too. We're always thinking ahead of the technology curve, so our customers feel confident that when they work with us, we're striving to make their business future-proof. Customer success is our success. We go the extra mile in providing superior service quality and unparalleled customer experience, becoming an extension of your business, and always delivering on our promise to make their business brilliant. Job Description Role Purpose: The Technical Account Manager (TAM) owns the technical relationship for a portfolio of managed IT customers. The role exists to bridge the gap between reactive support and commercial account management, ensuring customers receive proactive technical guidance, clear planning, and consistent service quality. As a trusted technical advisor, the TAM understands each customer's real-world environment, identifies risk and improvement opportunities, and helps customers get the best possible value from their managed services. Key Responsibilities Customer Ownership & Relationship Management: Act as the primary technical contact for assigned customers. Build strong, long-term relationships with customer stakeholders at all levels. Take full ownership of the customer's technical landscape, understanding how systems are actually configured and used. Represent the customer internally, ensuring internal teams understand priorities, risks, and expectations. Proactive Technical Management: Carry out regular technical reviews and forward-planning sessions with customers. Deliver structured health checks covering infrastructure, cloud services, security, backup, monitoring, and endpoint management. Identify technical debt, unsupported platforms, and emerging risks, and clearly articulate remediation options. Help customers align their IT environment with best practice, vendor supportability, and security standards. Service Quality & Escalation: Work closely with Service Desk and Engineering teams to ensure excellent day-to-day service delivery. Act as an escalation point for complex or recurring technical issues. Review incident trends and recurring problems, driving permanent fixes rather than short-term workarounds. Technical Planning & Change: Support customers with infrastructure changes, upgrades, and cloud adoption. Provide technical input into solution design, change planning, and project delivery. Commercial Awareness (Non-Sales): Identify genuine opportunities for improvement, optimisation, or additional services based on customer need. Work collaboratively with Account Managers and Sales teams, providing technical insight and credibility. Support customers in optimising service consumption, licensing, and support models. Clearly explain the value, risks, and impact of technical recommendations in a way customers understand. Documentation & Governance: Maintain accurate technical documentation, diagrams, and configuration records. Ensure clarity around what is in scope, out of scope, supported, and unsupported. Contribute to internal reporting on customer health, risk, and engagement. Qualifications Technical Experience: Strong background in managed IT services, ideally from a senior service desk, engineering, or technical escalation role. Solid experience with Microsoft 365, Azure AD / Entra ID, Intune, and cloud services. Good understanding of security posture, identity models, backup, monitoring, and endpoint management. Experience supporting SME to mid-market customer environments. Professional Skills: Confident, professional communicator with excellent customer-facing skills. Ability to translate complex technical issues into clear, practical advice. Highly organised, able to manage multiple customer relationships effectively. Calm, methodical approach to problem solving and escalation. Desirable: Previous experience as a Technical Account Manager, Service Delivery Manager, or similar role. Experience working alongside sales or account management teams. Exposure to regulated or security-focused environments. Qualifications (Desirable): Microsoft certifications (Microsoft 365, Azure, Security). ITIL Foundation or equivalent service management experience. Relevant technical certifications (networking, security, backup, cloud).
The PureGym Way PureGym is the No.1 gym operator in the UK, and the 4th largest gym operator worldwide. With 600+ gyms and over 2 million members across the UK, Europe & the US, we are the gym where Everybody is Welcome. We champion diversity and are committed to providing a workplace where everyone feels free to be. We're proud to be recognised as a Top Institute Employer , reflecting our commitment to excellence in employee experience and workplace culture . We offer: Free nationwide gym membership for you + 1 Hybrid working A truly flexible working culture Personal private healthcare, including digital GP Life insurance x4 Company pension contribution 25 days annual leave, plus 1 personal day Option to purchase additional holiday (up to 5 days) Great learning & development resources Enhanced maternity pay, paternity and adoption leave The Role Location: Leeds (2 days in the office)Type: Full Time Contract type: Permanent Application: Closing date Tuesday 5th May (early applications encouraged) We are looking for a Head of Marketing Analytics to join the Digital Marketing team. This role will lead on marketing analytics for the PureGym Group (UK, Denmark, Switzerland and the US), working closing with channel marketing and commercial finance teams to track and understand effectiveness of all marketing activity - both digital and ATL -, informing where and how we invest to maximise volume of new members. There will also be line management of a Digital Marketing Analyst. Key duties will include: Work with agency partners, as well as our in-house development and Insight & Analytics teams to improve our marketing analytics capability, ensuring we have the data we need to inform strategy Collaborate with our Head of Media to drive forward marketing effectiveness across all media channels - ensuring clear measurement frameworks are in place and we're investing budget where it's having the greatest impact Lead on usage and implementation of MMM and MTA tools - giving a broader understanding of marketing performance - as well as leading on structured geo holdout and incrementality testing Develop internal reporting capabilities, clearly consolidating marketing data into a single suite of reports to inform investment decisions. Closely monitor market trends using tools such as Similarweb to track PureGym's performance in the context of key competitors and the wider marketContinue to help evolve our marketing strategies, looking at new ways to target our audiences, including leveraging 1st party data for use within digital marketing campaigns Communicate complex marketing datasets to a broad range of stakeholders, providing key recommendations to drive action Coordinate production of the relevant weekly and monthly reports to communicate marketing performance back to the wider business, automating manual processes wherever possible Support channel teams in delivering structured testing plans, helping define hypotheses and measuring their success Line management of 1 x marketing analyst Keep up to date with data and analytics trends and developments, bringing fresh ideas to the business Innovate and challenge the status quo using competitive insights, industry knowledge and our own data The Person Experience in a similar role or previous experience activating and managing digital marketing campaigns Has excellent numerical and analytical skills and able to interpret data to inform digital strategy Has excellent working knowledge of Google Analytics and other analytical tools Highly confident preparing reports in Excel with experience of using data visualisation software such as PowerBI, Looker Studio or Tableau Has a good understanding of digital channels, including PPC, SEO, programmatic display and paid social. Familiar with Google Search Ads 360, Meta Business Manager and other marketing platforms Is commercially aware and uses knowledge and experience to drive success of PureGym Can effectively build strong working relationships and networks to enable success, both within PureGym and with agency partners Has excellent communication, organisational and time management skills Takes ownership for performance and ensures that all targets are met Ambitious, driven and looking for a career in a fast-paced environment Has the ability to manage numerous projects whilst remaining calm PureGym is proud to be an equal opportunities employer. Our company mantra is 'Everybody Welcome' and we are dedicated to promoting a diverse and inclusive place to work. From a hiring standpoint, we welcome applicants from all backgrounds and are committed to ensuring that our PureGym colleagues reflect the diversity of the nation as well as our millions of gym members we serve. Join us on our mission is to bring high quality, affordable fitness to everyone, everywhere. Please note: Applications will be reviewed on a rolling basis, and the advert may be withdrawn at any time. Early application is encouraged.
May 01, 2026
Full time
The PureGym Way PureGym is the No.1 gym operator in the UK, and the 4th largest gym operator worldwide. With 600+ gyms and over 2 million members across the UK, Europe & the US, we are the gym where Everybody is Welcome. We champion diversity and are committed to providing a workplace where everyone feels free to be. We're proud to be recognised as a Top Institute Employer , reflecting our commitment to excellence in employee experience and workplace culture . We offer: Free nationwide gym membership for you + 1 Hybrid working A truly flexible working culture Personal private healthcare, including digital GP Life insurance x4 Company pension contribution 25 days annual leave, plus 1 personal day Option to purchase additional holiday (up to 5 days) Great learning & development resources Enhanced maternity pay, paternity and adoption leave The Role Location: Leeds (2 days in the office)Type: Full Time Contract type: Permanent Application: Closing date Tuesday 5th May (early applications encouraged) We are looking for a Head of Marketing Analytics to join the Digital Marketing team. This role will lead on marketing analytics for the PureGym Group (UK, Denmark, Switzerland and the US), working closing with channel marketing and commercial finance teams to track and understand effectiveness of all marketing activity - both digital and ATL -, informing where and how we invest to maximise volume of new members. There will also be line management of a Digital Marketing Analyst. Key duties will include: Work with agency partners, as well as our in-house development and Insight & Analytics teams to improve our marketing analytics capability, ensuring we have the data we need to inform strategy Collaborate with our Head of Media to drive forward marketing effectiveness across all media channels - ensuring clear measurement frameworks are in place and we're investing budget where it's having the greatest impact Lead on usage and implementation of MMM and MTA tools - giving a broader understanding of marketing performance - as well as leading on structured geo holdout and incrementality testing Develop internal reporting capabilities, clearly consolidating marketing data into a single suite of reports to inform investment decisions. Closely monitor market trends using tools such as Similarweb to track PureGym's performance in the context of key competitors and the wider marketContinue to help evolve our marketing strategies, looking at new ways to target our audiences, including leveraging 1st party data for use within digital marketing campaigns Communicate complex marketing datasets to a broad range of stakeholders, providing key recommendations to drive action Coordinate production of the relevant weekly and monthly reports to communicate marketing performance back to the wider business, automating manual processes wherever possible Support channel teams in delivering structured testing plans, helping define hypotheses and measuring their success Line management of 1 x marketing analyst Keep up to date with data and analytics trends and developments, bringing fresh ideas to the business Innovate and challenge the status quo using competitive insights, industry knowledge and our own data The Person Experience in a similar role or previous experience activating and managing digital marketing campaigns Has excellent numerical and analytical skills and able to interpret data to inform digital strategy Has excellent working knowledge of Google Analytics and other analytical tools Highly confident preparing reports in Excel with experience of using data visualisation software such as PowerBI, Looker Studio or Tableau Has a good understanding of digital channels, including PPC, SEO, programmatic display and paid social. Familiar with Google Search Ads 360, Meta Business Manager and other marketing platforms Is commercially aware and uses knowledge and experience to drive success of PureGym Can effectively build strong working relationships and networks to enable success, both within PureGym and with agency partners Has excellent communication, organisational and time management skills Takes ownership for performance and ensures that all targets are met Ambitious, driven and looking for a career in a fast-paced environment Has the ability to manage numerous projects whilst remaining calm PureGym is proud to be an equal opportunities employer. Our company mantra is 'Everybody Welcome' and we are dedicated to promoting a diverse and inclusive place to work. From a hiring standpoint, we welcome applicants from all backgrounds and are committed to ensuring that our PureGym colleagues reflect the diversity of the nation as well as our millions of gym members we serve. Join us on our mission is to bring high quality, affordable fitness to everyone, everywhere. Please note: Applications will be reviewed on a rolling basis, and the advert may be withdrawn at any time. Early application is encouraged.
Are you an experience HR Business Partner, looking for a new challenge? Reporting to the Head of People Business Partnering, you will own the People agenda for your business area end to end, acting as a trusted adviser to leaders and managers. Operating autonomously, you will deliver high quality generalist HR support, manage employee relations and lead people and organisational development activity, drawing on specialist expertise where needed. Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. Key Responsibilities • Act as a trusted People Business Partner to senior leaders, providing clear, commercially focused advice that balances people needs, organisational risk and delivery priorities. • Coach and support managers to build confidence and capability in leading their teams, handling performance, attendance, conduct and capability matters effectively. • Lead workforce planning and resourcing activity, partnering with Finance, Recruitment and Talent to address future capability needs and skills gaps. • Drive organisation design and development activity, including restructures, team design and ways of working, to improve performance, engagement and effectiveness. • Support performance, talent and succession planning, using people data and insight to inform decisions and challenge assumptions. • Champion inclusive practice, wellbeing and fair treatment, embedding organisational values and continuously improving people practices. Employee benefits include - • 28 day's paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days • Enhanced paid maternity, paternity and adoption leave • Generous pension contributions, with Employer contributions ranging from 6% to 10% • Range of flexible working options may be available, depending on your role • Employee Assistance Programme providing confidential counselling, financial and legal advice • Range of courses delivered by learning specialists to support your development goals and ob-jectives • Opportunities to volunteer • Travel loans, Cycle to Work, and more! You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site. For more detailed information about the role, please see the Vacancy Information Pack at-tached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification. RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role. We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Apr 30, 2026
Full time
Are you an experience HR Business Partner, looking for a new challenge? Reporting to the Head of People Business Partnering, you will own the People agenda for your business area end to end, acting as a trusted adviser to leaders and managers. Operating autonomously, you will deliver high quality generalist HR support, manage employee relations and lead people and organisational development activity, drawing on specialist expertise where needed. Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. Key Responsibilities • Act as a trusted People Business Partner to senior leaders, providing clear, commercially focused advice that balances people needs, organisational risk and delivery priorities. • Coach and support managers to build confidence and capability in leading their teams, handling performance, attendance, conduct and capability matters effectively. • Lead workforce planning and resourcing activity, partnering with Finance, Recruitment and Talent to address future capability needs and skills gaps. • Drive organisation design and development activity, including restructures, team design and ways of working, to improve performance, engagement and effectiveness. • Support performance, talent and succession planning, using people data and insight to inform decisions and challenge assumptions. • Champion inclusive practice, wellbeing and fair treatment, embedding organisational values and continuously improving people practices. Employee benefits include - • 28 day's paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days • Enhanced paid maternity, paternity and adoption leave • Generous pension contributions, with Employer contributions ranging from 6% to 10% • Range of flexible working options may be available, depending on your role • Employee Assistance Programme providing confidential counselling, financial and legal advice • Range of courses delivered by learning specialists to support your development goals and ob-jectives • Opportunities to volunteer • Travel loans, Cycle to Work, and more! You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site. For more detailed information about the role, please see the Vacancy Information Pack at-tached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification. RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role. We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
