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head of commercial and adoption
Product Team Leader
River Island Clothing Co., Ltd.
Product Team Leader Department: Store Management Employment Type: Permanent - Part Time Location: Belfast Boucher Reporting To: Product Manager Compensation: £26,445 FTE Description We're on the lookout for an energetic and inspiring Product Team Leader to join the team. As a Product Team Leader, you will lead, inspire, and empower your store team to deliver an inspirational customer journey and a great place to work for our teams. You will be an expert in product handling and will constantly strive to improve the customer journey through delivering exceptional visual execution and a high level of customer service. Supporting the Product and Commercial Manager to develop the team and maintain operational standards, and in turn generating outstanding sales, all round KPIs and high performing teams. For a more detailed overview of this role, check out the job description attached at the bottom of this advert. !6hr Team Leader - Part time About The Role What You'll Be Doing Deliver great product placement and 'wow' wearable outfits. Consistently deliver strong visual standards with the customer journey at the forefront of every decision. Confidently duty manage in all areas of the store operation including service, people, and operations. Support the Commercial / Product Manager in empowering the team within store to deliver for the customer by always putting customer experience at the centre of decision making. Have a good understanding of commercial tools and how to use to drive commercial actions. Take accountability to drive store KPIs, including sales, stock loss, payroll, conversion, voice of customer and RFID. Support the management of store operations, including compliance with health & safety standards. Support the development of the store team to deliver a high performing, motivated and engaged store team who feel valued and recognised for their contribution. You'll Be Perfect If You have previous experience in retail, preferably in a supervisor role. You are passionate about fashion and stay updated on the latest trends. You possess strong communication and interpersonal skills. You can motivate and inspire a team to achieve their best. You are proactive, adaptable, and thrive in a fast paced environment. And most importantly love our products as much as we do so we create the best possible customer journey! Things To Consider Fast-Paced Environment: This is a high energy role where priorities can shift quickly based on sales performance, customer trends, and seasonal demands. You'll need to be comfortable adapting to situations and juggling multiple tasks. Reporting: Your ability to analyse customer feedback and sales data will be crucial in driving improvements to your store. Managing People: Strong emotional intelligence is essential, as you'll be managing a diverse team. Hands On Role: While this position is strategic, it also requires you to be hands on with product movement, floor resets, and physical tasks like adjusting layouts, displays, and stock replenishment. Weekend Work: As part of the retail environment, you'll need to work on weekends, public holidays, and during key seasonal periods. This is especially crucial during busy times like sales events, product launches, or store promotions. Deadlines: Strong time management skills are important for balancing multiple responsibilities and meeting deadlines. This Is For You We're a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together - and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts. What we can offer you: Generous 50% staff discount & uniform allowance so you can treat yourself to our latest products! Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through the Retail Trust. Stores fitted with Kindness Cupboards to support Islanders with basic food & hygiene products if needed. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Give as you earn scheme, a 'Giver Island' day each year and receive matched funding. Progression focus throughout Retail & Head Office. Support with upskilling skills through on the job training and qualifications. A generous bonus scheme & private pension plan. 28 days (UK) 30 days (ROI) paid holiday, inclusive of Bank Holidays. Also the option to buy additional holiday for whatever the need! We mentioned the discount, right? Keeping You Safe At River Island we are committed to the safeguarding of all of our employees regardless of age or job role. We will fulfil our obligation under the Prevent duty which seeks to stop extremism and extremist views from materialising in our business. We promote and encourage the belief in British Values- including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs. Our Island is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.
Mar 24, 2026
Full time
Product Team Leader Department: Store Management Employment Type: Permanent - Part Time Location: Belfast Boucher Reporting To: Product Manager Compensation: £26,445 FTE Description We're on the lookout for an energetic and inspiring Product Team Leader to join the team. As a Product Team Leader, you will lead, inspire, and empower your store team to deliver an inspirational customer journey and a great place to work for our teams. You will be an expert in product handling and will constantly strive to improve the customer journey through delivering exceptional visual execution and a high level of customer service. Supporting the Product and Commercial Manager to develop the team and maintain operational standards, and in turn generating outstanding sales, all round KPIs and high performing teams. For a more detailed overview of this role, check out the job description attached at the bottom of this advert. !6hr Team Leader - Part time About The Role What You'll Be Doing Deliver great product placement and 'wow' wearable outfits. Consistently deliver strong visual standards with the customer journey at the forefront of every decision. Confidently duty manage in all areas of the store operation including service, people, and operations. Support the Commercial / Product Manager in empowering the team within store to deliver for the customer by always putting customer experience at the centre of decision making. Have a good understanding of commercial tools and how to use to drive commercial actions. Take accountability to drive store KPIs, including sales, stock loss, payroll, conversion, voice of customer and RFID. Support the management of store operations, including compliance with health & safety standards. Support the development of the store team to deliver a high performing, motivated and engaged store team who feel valued and recognised for their contribution. You'll Be Perfect If You have previous experience in retail, preferably in a supervisor role. You are passionate about fashion and stay updated on the latest trends. You possess strong communication and interpersonal skills. You can motivate and inspire a team to achieve their best. You are proactive, adaptable, and thrive in a fast paced environment. And most importantly love our products as much as we do so we create the best possible customer journey! Things To Consider Fast-Paced Environment: This is a high energy role where priorities can shift quickly based on sales performance, customer trends, and seasonal demands. You'll need to be comfortable adapting to situations and juggling multiple tasks. Reporting: Your ability to analyse customer feedback and sales data will be crucial in driving improvements to your store. Managing People: Strong emotional intelligence is essential, as you'll be managing a diverse team. Hands On Role: While this position is strategic, it also requires you to be hands on with product movement, floor resets, and physical tasks like adjusting layouts, displays, and stock replenishment. Weekend Work: As part of the retail environment, you'll need to work on weekends, public holidays, and during key seasonal periods. This is especially crucial during busy times like sales events, product launches, or store promotions. Deadlines: Strong time management skills are important for balancing multiple responsibilities and meeting deadlines. This Is For You We're a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together - and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts. What we can offer you: Generous 50% staff discount & uniform allowance so you can treat yourself to our latest products! Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through the Retail Trust. Stores fitted with Kindness Cupboards to support Islanders with basic food & hygiene products if needed. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Give as you earn scheme, a 'Giver Island' day each year and receive matched funding. Progression focus throughout Retail & Head Office. Support with upskilling skills through on the job training and qualifications. A generous bonus scheme & private pension plan. 28 days (UK) 30 days (ROI) paid holiday, inclusive of Bank Holidays. Also the option to buy additional holiday for whatever the need! We mentioned the discount, right? Keeping You Safe At River Island we are committed to the safeguarding of all of our employees regardless of age or job role. We will fulfil our obligation under the Prevent duty which seeks to stop extremism and extremist views from materialising in our business. We promote and encourage the belief in British Values- including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs. Our Island is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.
Adria Solutions
Head of Marketing
Adria Solutions Manchester, Lancashire
Head of Marketing - Manchester (FinTech) Our client, a fast-growing fintech innovator, is seeking a Head of Marketing with deep expertise in digital demand generation to lead the UK marketing function. This role is central to accelerating customer acquisition, strengthening market presence, and building a scalable, data-driven growth engine that fuels commercial performance. The successful candidate will shape and execute a high-impact marketing strategy that positions the business as a leading fintech partner, drives qualified pipeline, and delivers measurable ROI. This is a senior, hands-on role working closely with the UK leadership team to ensure marketing is a core driver of revenue and market expansion. Key Responsibilities Develop and execute a fintech-focused, performance-led marketing strategy with a strong emphasis on digital lead generation, conversion optimisation, and pipeline acceleration. Own end-to-end demand generation and nurture programmes , tightly aligned with sales and revenue targets. Partner with senior leadership to support customer acquisition, market penetration, and product adoption across the UK. Lead multi-channel campaigns across digital, paid media, social, content, and automation , leveraging data and technology to scale efficiently. Position marketing as a high-performance, insight-driven function that consistently delivers high-quality, sales-ready leads. Monitor and report on campaign performance, funnel metrics, CAC, ROI, and pipeline contribution , providing accurate forecasting and actionable insights. Lead, coach, and develop a marketing team with a strong focus on digital capability, experimentation, and commercial impact . Manage and optimise the marketing budget to maximise return and support sustainable growth. Act as brand guardian , ensuring consistent messaging, value proposition clarity, and a frictionless customer experience across all touchpoints. Build strong relationships with internal teams, external agencies, and strategic partners within the fintech ecosystem. Maintain a hands-on approach, contributing directly to campaign execution where needed. Person Specification Proven experience in a lead-generation-driven marketing role within fintech or B2B financial services . Demonstrated success in building and scaling digital demand generation engines that drive measurable revenue growth. Strong understanding of fintech customer journeys , digital channels, and emerging technologies shaping the sector. Hands-on experience with marketing automation , ideally Salesforce and Pardot, and a strong grasp of data-driven optimisation. Commercially minded, analytical, and highly performance-focused. Strong leadership skills with the ability to inspire, develop, and elevate a high-performing team. Strategic thinker with the confidence to operate at Board level while remaining operationally hands-on. Experience developing KPIs, managing performance, and using data to optimise results. Agile, solutions-focused, and comfortable operating in a fast-paced, scale-up environment. Benefits 25 days holiday + bank holidays Hybrid working Training & development budgets Interested? Click Apply Now . Head of Marketing - Manchester
Mar 24, 2026
Full time
Head of Marketing - Manchester (FinTech) Our client, a fast-growing fintech innovator, is seeking a Head of Marketing with deep expertise in digital demand generation to lead the UK marketing function. This role is central to accelerating customer acquisition, strengthening market presence, and building a scalable, data-driven growth engine that fuels commercial performance. The successful candidate will shape and execute a high-impact marketing strategy that positions the business as a leading fintech partner, drives qualified pipeline, and delivers measurable ROI. This is a senior, hands-on role working closely with the UK leadership team to ensure marketing is a core driver of revenue and market expansion. Key Responsibilities Develop and execute a fintech-focused, performance-led marketing strategy with a strong emphasis on digital lead generation, conversion optimisation, and pipeline acceleration. Own end-to-end demand generation and nurture programmes , tightly aligned with sales and revenue targets. Partner with senior leadership to support customer acquisition, market penetration, and product adoption across the UK. Lead multi-channel campaigns across digital, paid media, social, content, and automation , leveraging data and technology to scale efficiently. Position marketing as a high-performance, insight-driven function that consistently delivers high-quality, sales-ready leads. Monitor and report on campaign performance, funnel metrics, CAC, ROI, and pipeline contribution , providing accurate forecasting and actionable insights. Lead, coach, and develop a marketing team with a strong focus on digital capability, experimentation, and commercial impact . Manage and optimise the marketing budget to maximise return and support sustainable growth. Act as brand guardian , ensuring consistent messaging, value proposition clarity, and a frictionless customer experience across all touchpoints. Build strong relationships with internal teams, external agencies, and strategic partners within the fintech ecosystem. Maintain a hands-on approach, contributing directly to campaign execution where needed. Person Specification Proven experience in a lead-generation-driven marketing role within fintech or B2B financial services . Demonstrated success in building and scaling digital demand generation engines that drive measurable revenue growth. Strong understanding of fintech customer journeys , digital channels, and emerging technologies shaping the sector. Hands-on experience with marketing automation , ideally Salesforce and Pardot, and a strong grasp of data-driven optimisation. Commercially minded, analytical, and highly performance-focused. Strong leadership skills with the ability to inspire, develop, and elevate a high-performing team. Strategic thinker with the confidence to operate at Board level while remaining operationally hands-on. Experience developing KPIs, managing performance, and using data to optimise results. Agile, solutions-focused, and comfortable operating in a fast-paced, scale-up environment. Benefits 25 days holiday + bank holidays Hybrid working Training & development budgets Interested? Click Apply Now . Head of Marketing - Manchester
Chailey Heritage Foundation
Head of Activities General Manager
Chailey Heritage Foundation
Head of Activities (General Manager) Location: BN8 4EF, North Chailey Salary: £45,000 £53,000 Vacancy Type: 37 hours per week, Full Time We re looking for a strategic, enterprising and values-driven leader to join us as Head of Activities (General Manager) leading The Activity Place and our sector-leading Specialist Services during an ambitious phase of growth. The Activity Place is a vibrant community hub where adults with disabilities work out in an inclusive gym, unwind in sensory spaces, create art, explore music and build skills in new ways. Every session is shaped around individual interests full of creativity, energy and connection. This is a senior leadership role with real breadth and accountability. You ll lead on delivery of specialist therapies, to both Chailey Heritage School and The Activity Place, including hydrotherapy, hippotherapy, rebound therapy and farm therapy, ensuring services are sustainable, inclusive and aligned to our long-term strategy. You ll grow The Activity Place, expand access, strengthen community connections and implement scalable systems that support high-quality delivery balancing service growth with safeguarding and regulatory excellence. What you ll do Provide operational leadership and strategic direction Deliver growth and manage financial performance Lead and develop great managers and teams Drive service excellence, compliance and safety Champion strong partnerships and service visibility About you Senior operational experience in leisure, community or service-driven sectors Commercial acumen with budget responsibility Confidence in regulated environments A leader who s strategic, grounded and people-first Most importantly, you ll be someone who combines ambition with warmth who understands that commercial success and social impact can, and should, sit side by side. Why join us? This is more than a leadership role. It s an opportunity to shape services that lower barriers for children, young people, and adults with complex disabilities, supporting them as they explore, grow and thrive. You ll join a foundation with bold ambitions, strong values and a genuine culture of collaboration. We are passionate, curious and optimistic about what s possible, we re looking for someone who shares that outlook. This role is an opportunity to be part of a supportive, purpose-driven organisation with ambitious plans for the future. Alongside a competitive salary, we provide a comprehensive rewards and benefits package designed to support your wellbeing, development and career progression. Enhanced Annual Leave days (plus bank holidays), increasing with length of service Healthcare Cash Plan & Wellbeing Support Enhanced Pension Scheme & Death In Service Benefit Enhanced Maternity, Adoption, and Paternity leave Cycle to Work scheme Retail and Leisure discounts Free onsite Parking, Café, and Kitchen Facilities Fully Funded level 2 Certificate in Principles of Team Leading. If you re someone who enjoys building as much as leading, and can turn strategy into operational success, we d love to hear from you. To Apply If you feel you are a suitable candidate and would like to work for Chailey Heritage Foundation, please click apply to be redirected to our website to complete your application. Safeguarding Statement Chailey Heritage Foundation is committed to safeguarding and promoting the welfare of children and young people. Employment is subject to two satisfactory professional references, an enhanced DBS certificate, and occupational health clearance. It is an offence to apply for a role in regulated activity with children and vulnerable adults if you are barred from doing so. Privacy Statement As part of our recruitment process, Chailey Heritage Foundation (CHF) collects and processes personal data relating to job applicants. We are committed to being transparent about how we collect and use that data in line with GDPR. Please ensure you review our privacy policy before completing an application.
Mar 24, 2026
Full time
Head of Activities (General Manager) Location: BN8 4EF, North Chailey Salary: £45,000 £53,000 Vacancy Type: 37 hours per week, Full Time We re looking for a strategic, enterprising and values-driven leader to join us as Head of Activities (General Manager) leading The Activity Place and our sector-leading Specialist Services during an ambitious phase of growth. The Activity Place is a vibrant community hub where adults with disabilities work out in an inclusive gym, unwind in sensory spaces, create art, explore music and build skills in new ways. Every session is shaped around individual interests full of creativity, energy and connection. This is a senior leadership role with real breadth and accountability. You ll lead on delivery of specialist therapies, to both Chailey Heritage School and The Activity Place, including hydrotherapy, hippotherapy, rebound therapy and farm therapy, ensuring services are sustainable, inclusive and aligned to our long-term strategy. You ll grow The Activity Place, expand access, strengthen community connections and implement scalable systems that support high-quality delivery balancing service growth with safeguarding and regulatory excellence. What you ll do Provide operational leadership and strategic direction Deliver growth and manage financial performance Lead and develop great managers and teams Drive service excellence, compliance and safety Champion strong partnerships and service visibility About you Senior operational experience in leisure, community or service-driven sectors Commercial acumen with budget responsibility Confidence in regulated environments A leader who s strategic, grounded and people-first Most importantly, you ll be someone who combines ambition with warmth who understands that commercial success and social impact can, and should, sit side by side. Why join us? This is more than a leadership role. It s an opportunity to shape services that lower barriers for children, young people, and adults with complex disabilities, supporting them as they explore, grow and thrive. You ll join a foundation with bold ambitions, strong values and a genuine culture of collaboration. We are passionate, curious and optimistic about what s possible, we re looking for someone who shares that outlook. This role is an opportunity to be part of a supportive, purpose-driven organisation with ambitious plans for the future. Alongside a competitive salary, we provide a comprehensive rewards and benefits package designed to support your wellbeing, development and career progression. Enhanced Annual Leave days (plus bank holidays), increasing with length of service Healthcare Cash Plan & Wellbeing Support Enhanced Pension Scheme & Death In Service Benefit Enhanced Maternity, Adoption, and Paternity leave Cycle to Work scheme Retail and Leisure discounts Free onsite Parking, Café, and Kitchen Facilities Fully Funded level 2 Certificate in Principles of Team Leading. If you re someone who enjoys building as much as leading, and can turn strategy into operational success, we d love to hear from you. To Apply If you feel you are a suitable candidate and would like to work for Chailey Heritage Foundation, please click apply to be redirected to our website to complete your application. Safeguarding Statement Chailey Heritage Foundation is committed to safeguarding and promoting the welfare of children and young people. Employment is subject to two satisfactory professional references, an enhanced DBS certificate, and occupational health clearance. It is an offence to apply for a role in regulated activity with children and vulnerable adults if you are barred from doing so. Privacy Statement As part of our recruitment process, Chailey Heritage Foundation (CHF) collects and processes personal data relating to job applicants. We are committed to being transparent about how we collect and use that data in line with GDPR. Please ensure you review our privacy policy before completing an application.
SF Recruitment
Head of CRM
SF Recruitment Northampton, Northamptonshire
Head of CRM & Customer Economics / LTV Salary: Up to £75,000 Location: Hybrid - Northampton HQ + RemoteType: Full-time About the Role SF Recruitment are partnering with a fast-growing, premium eCommerce brand to hire a Head of CRM & Customer Economics. This hands-on, strategic role is focused on transforming email-first CRM and loyalty programmes to drive profitable customer growth. You will be responsible for building a best-in-class, AI-enabled lifecycle engine that: Improves conversion Increases repeat purchase Systematically lifts Customer Lifetime Value (CLV) relative to Customer Acquisition Cost (CAC) You will own end-to-end email CRM strategy, loyalty programme design, and lifecycle automation, leveraging AI and machine learning to drive smarter segmentation, personalisation, and testing at scale. Working closely with Digital, Ecommerce, Brand, Product, and Data teams, you'll optimise both short-term trading performance and long-term customer value. This is a highly autonomous position where, within your first 90 days, you will audit current performance, identify gaps, and implement meaningful improvements that directly impact the business. Key Responsibilities CRM, Loyalty & Lifecycle: Own the full email CRM and loyalty strategy from acquisition to retention, loyalty, reactivation, and win-back Audit flows, campaigns, and journeys, identifying quick wins and structural improvements Build scalable automation and segmentation frameworks in Klaviyo Leverage AI for smarter targeting, content, and send optimisation Evolve the loyalty programme to drive engagement, purchase frequency, and high-value cohorts Conversion & Campaign Delivery: Lead email CRM planning aligned with the commercial and trading calendar Optimise customer journeys across email and eCommerce touchpoints Implement best practices for contact strategy, suppression rules, and send frequency Run structured AI-assisted experimentation to improve open, click, and conversion rates Brand-Led & Customer-First Communications: Design non-promotional journeys to strengthen customer engagement and loyalty Apply advanced segmentation to ensure relevance and timeliness Collaborate with Brand and Creative to deliver modular, high-performing email formats Champion consistent, joined-up experiences across all email channels Data, Insight & Optimisation: Own end-to-end CAC:LTV modelling and cohort analysis Report and analyse email and loyalty performance using Power BI Build and maintain a test-and-learn roadmap across flows and campaigns Generate actionable insights to drive profitable customer growth Ecommerce & Tech Enablement: Lead CRM/lifecycle strategy within Shopify and other platforms Manage the tech stack roadmap, including AI and automation adoption Support onsite personalisation and triggered experiences using CRM signals Leadership & Scale-Up Impact: Serve as the internal CRM and Loyalty expert Define processes, SLAs, and prioritisation for a scaling business Manage agencies, freelancers, or junior team members as needed Communicate insights and performance to senior leadership KPI's & Measurement Critical: CRM-attributable revenue as % of total revenue CAC:LTV ratio by acquisition cohort Repeat purchase rate growth via CRM flows/programmes Strategic: Revenue per active subscriber Flow revenue contribution as % of CRM revenue Unsubscribe rate across lifecycle stages Operational: Email deliverability rate Personalisation depth across sends Lifecycle coverage (% of customers in active flows) Skills & Experience Essential: Senior experience in email CRM, lifecycle, or loyalty within a premium eCommerce/DTC business Deep expertise in Klaviyo, Shopify, and customer data management Confident in Power BI or similar BI tools for cohort and lifecycle analysis Proven track record in designing, testing, and scaling lifecycle programmes Experience using AI/ML to enhance CRM, or strong structured experimentation portfolio Highly analytical, commercially minded, and customer-obsessed
Mar 24, 2026
Full time
Head of CRM & Customer Economics / LTV Salary: Up to £75,000 Location: Hybrid - Northampton HQ + RemoteType: Full-time About the Role SF Recruitment are partnering with a fast-growing, premium eCommerce brand to hire a Head of CRM & Customer Economics. This hands-on, strategic role is focused on transforming email-first CRM and loyalty programmes to drive profitable customer growth. You will be responsible for building a best-in-class, AI-enabled lifecycle engine that: Improves conversion Increases repeat purchase Systematically lifts Customer Lifetime Value (CLV) relative to Customer Acquisition Cost (CAC) You will own end-to-end email CRM strategy, loyalty programme design, and lifecycle automation, leveraging AI and machine learning to drive smarter segmentation, personalisation, and testing at scale. Working closely with Digital, Ecommerce, Brand, Product, and Data teams, you'll optimise both short-term trading performance and long-term customer value. This is a highly autonomous position where, within your first 90 days, you will audit current performance, identify gaps, and implement meaningful improvements that directly impact the business. Key Responsibilities CRM, Loyalty & Lifecycle: Own the full email CRM and loyalty strategy from acquisition to retention, loyalty, reactivation, and win-back Audit flows, campaigns, and journeys, identifying quick wins and structural improvements Build scalable automation and segmentation frameworks in Klaviyo Leverage AI for smarter targeting, content, and send optimisation Evolve the loyalty programme to drive engagement, purchase frequency, and high-value cohorts Conversion & Campaign Delivery: Lead email CRM planning aligned with the commercial and trading calendar Optimise customer journeys across email and eCommerce touchpoints Implement best practices for contact strategy, suppression rules, and send frequency Run structured AI-assisted experimentation to improve open, click, and conversion rates Brand-Led & Customer-First Communications: Design non-promotional journeys to strengthen customer engagement and loyalty Apply advanced segmentation to ensure relevance and timeliness Collaborate with Brand and Creative to deliver modular, high-performing email formats Champion consistent, joined-up experiences across all email channels Data, Insight & Optimisation: Own end-to-end CAC:LTV modelling and cohort analysis Report and analyse email and loyalty performance using Power BI Build and maintain a test-and-learn roadmap across flows and campaigns Generate actionable insights to drive profitable customer growth Ecommerce & Tech Enablement: Lead CRM/lifecycle strategy within Shopify and other platforms Manage the tech stack roadmap, including AI and automation adoption Support onsite personalisation and triggered experiences using CRM signals Leadership & Scale-Up Impact: Serve as the internal CRM and Loyalty expert Define processes, SLAs, and prioritisation for a scaling business Manage agencies, freelancers, or junior team members as needed Communicate insights and performance to senior leadership KPI's & Measurement Critical: CRM-attributable revenue as % of total revenue CAC:LTV ratio by acquisition cohort Repeat purchase rate growth via CRM flows/programmes Strategic: Revenue per active subscriber Flow revenue contribution as % of CRM revenue Unsubscribe rate across lifecycle stages Operational: Email deliverability rate Personalisation depth across sends Lifecycle coverage (% of customers in active flows) Skills & Experience Essential: Senior experience in email CRM, lifecycle, or loyalty within a premium eCommerce/DTC business Deep expertise in Klaviyo, Shopify, and customer data management Confident in Power BI or similar BI tools for cohort and lifecycle analysis Proven track record in designing, testing, and scaling lifecycle programmes Experience using AI/ML to enhance CRM, or strong structured experimentation portfolio Highly analytical, commercially minded, and customer-obsessed
Senior Human Resources Business Partner, Investments
Ares Management Corporation
Senior Human Resources Business Partner, Investment page is loaded Senior Human Resources Business Partner, Investmentlocations: London, UKtime type: Full timeposted on: Posted Yesterdayjob requisition id: R7548 Over the last 20 years, Ares' success has been driven by our people and our culture. Today, our team is guided by our core values - Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy - and our purpose to be a catalyst for shared prosperity and a better future. Through our recruitment, career development and employee-focused programming, we are committed to fostering a welcoming and inclusive work environment where high-performance talent of diverse backgrounds, experiences, and perspectives can build careers within this exciting and growing industry. Job Description SUMMARY Ares is looking for an experienced Senior Human Resources Business Partner to join the Global Human Resources team. HR Business Partners (HRBPs) deliver best in class services to their clients to drive individual, team and Firm performance. They serve as a positive change agent and partner with business leadership to define and drive a strategic people agenda that is focused on continuously elevating the talent bar and employee experience within their assigned groups and across the Firm. Ares is a fast-paced, high growth and rapidly changing environment; to succeed, the HRBP will need a flexible skill set, including the ability to think strategically, execute tactically, and collaborate across many teams, levels, and situations. Recent acquisitions have enhanced Ares' capabilities in high-conviction sectors, including digital infrastructure. The Senior HRBP will be expected to partner with leadership to build out and scale this growing business. As well, the individual will provide exceptional advisory services to management and employees on a range of human resources issues while considering internal policy, best practices, relevant legislative frameworks, culture and desired commercial outcomes. Core responsibilities will include providing general HR guidance/counsel to business leaders, managers and employees, managing employee relations and performance issues; facilitating new employee onboarding and exits; facilitating core processes related to headcount planning/organizational design, performance management, compensation, promotions; play a leading role in diversity and learning and development initiatives. REPORTING RELATIONSHIPS Reports to: Head of EMEA HR PRIMARY FUNCTIONS AND ESSENTIAL RESPONSIBILITIES Manage and mentor a team of two HR Business Partners; partner closely with the EMEA Business Operations Senior HR Business Partner; and serve as a leader within the broader EMEA HR and global HR Business Partner teams. Partner with business leaders on talent strategy, organizational design, succession planning, headcount forecasting, and performance management. Identify cross-investment group themes and proactively drive opportunities for improved efficiency, effectiveness, and best practice adoption across the EMEA region. Thoughtfully challenges the status quo, identifying opportunities to increase efficiency and build scalable people solutions that support long-term growth. Serve as the senior HR point of contact for managers and employees, advising on employee relations, policy interpretation, onboarding/offboarding, and day-to-day HR matters. Lead key annual processes including performance reviews, promotions, compensation planning, and workforce planning. Manage complex employee relations matters in partnership with the EMEA Employee Relations Lead and Legal as appropriate. Oversee voluntary and involuntary separations, ensuring compliance and consistency. Lead HR projects involving policy and program development, and support strategic initiatives including acquisitions, integrations, and new office launches. Leverage market intelligence and workforce data to provide proactive, business-relevant insights to leadership. Partner with HR Centers of Excellence (Talent Acquisition, Reward, HR Operations, DEI) to deliver integrated, high-impact HR solutions: Talent Acquisition (Lateral and Campus): Partner on workforce planning, slate review, and offer structuring to help ensure high-quality hiring outcomes Total Reward: Support annual compensation planning and benchmarking processes, ensuring alignment with regional regulatory, governance, and compliance requirements. HR Operations: Collaborate to ensure data accuracy, process efficiency, and seamless execution across employee lifecycle activities, including reporting, payroll coordination, and HRIS optimization. Workforce Planning & Analytics: Partner with WP&A, Comp BPs, and business leaders to develop and execute data-driven workforce plans aligned to commercial objectives, growth priorities, and regional market dynamics. Diversity, Equity & Inclusion: Drive engagement initiatives and advance regional diversity and inclusion priorities QUALIFICATIONS Education:Bachelor's degree requiredExperience Required: 15+ years of progressive HR experience, including 8+ years in an HR Business Partner or senior client-facing role. Experience within financial services required. Proven ability to partner effectively with senior leaders in high-performance, growth-oriented organizations. Advanced proficiency in reporting and analytics, Microsoft Office (particularly Excel and PowerPoint); experience with Workday or comparable HRIS platforms preferred. Experience leading organizational change, workforce planning, and/or integration initiatives in a complex environment.General Requirements:The successful candidate will: Demonstrate a strong bias for action, exceptional work ethic, and the ability to thrive in a fast-paced, high-volume environment. Operate effectively across the full spectrum of HR disciplines, partnering seamlessly with stakeholders at all levels of the organization. Demonstrate exceptional relationship management skills, establish credibility and influence business leaders to drive aligned outcomes. Adopt a hands-on, execution-oriented approach while maintaining strong organizational discipline and the ability to manage multiple, competing priorities. Exercise sound judgment and operate with a high degree of autonomy and discretion. Exhibit the highest standards of integrity, professionalism, and ethical decision-making. Navigate ambiguity with confidence, demonstrating resilience and adaptability in a dynamic, fast-paced environment. Maintain exceptional attention to detail and accuracy in all aspects of work. Bring deep expertise in organizational design, workforce planning, and transformation initiatives. Experience supporting mergers, acquisitions, and integrations, including due diligence, workforce planning, and change management. Leverage strong analytical capabilities to interpret data and drive evidence-based HR strategies and recommendations. Communicate with clarity and impact, both verbally and in writing, across diverse stakeholder groups. Maintain composure and professionalism in high-pressure or sensitive situations. Demonstrate reliability, strong personal accountability, and a collaborative, team-oriented mindset. Handle confidential and sensitive information with the utmost discretion and care. Reporting Relationships Head of EMEA HR There is no set deadline to apply for this job opportunity. Applications will be accepted on an ongoing basis until the search is no longer active. Ares Management Corporation (NYSE: ARES) is a leading global alternative investment manager offering clients complementary primary and secondary investment solutions across the credit, real estate, private equity and infrastructure asset classes. We seek to provide flexible capital to support businesses
Mar 24, 2026
Full time
Senior Human Resources Business Partner, Investment page is loaded Senior Human Resources Business Partner, Investmentlocations: London, UKtime type: Full timeposted on: Posted Yesterdayjob requisition id: R7548 Over the last 20 years, Ares' success has been driven by our people and our culture. Today, our team is guided by our core values - Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy - and our purpose to be a catalyst for shared prosperity and a better future. Through our recruitment, career development and employee-focused programming, we are committed to fostering a welcoming and inclusive work environment where high-performance talent of diverse backgrounds, experiences, and perspectives can build careers within this exciting and growing industry. Job Description SUMMARY Ares is looking for an experienced Senior Human Resources Business Partner to join the Global Human Resources team. HR Business Partners (HRBPs) deliver best in class services to their clients to drive individual, team and Firm performance. They serve as a positive change agent and partner with business leadership to define and drive a strategic people agenda that is focused on continuously elevating the talent bar and employee experience within their assigned groups and across the Firm. Ares is a fast-paced, high growth and rapidly changing environment; to succeed, the HRBP will need a flexible skill set, including the ability to think strategically, execute tactically, and collaborate across many teams, levels, and situations. Recent acquisitions have enhanced Ares' capabilities in high-conviction sectors, including digital infrastructure. The Senior HRBP will be expected to partner with leadership to build out and scale this growing business. As well, the individual will provide exceptional advisory services to management and employees on a range of human resources issues while considering internal policy, best practices, relevant legislative frameworks, culture and desired commercial outcomes. Core responsibilities will include providing general HR guidance/counsel to business leaders, managers and employees, managing employee relations and performance issues; facilitating new employee onboarding and exits; facilitating core processes related to headcount planning/organizational design, performance management, compensation, promotions; play a leading role in diversity and learning and development initiatives. REPORTING RELATIONSHIPS Reports to: Head of EMEA HR PRIMARY FUNCTIONS AND ESSENTIAL RESPONSIBILITIES Manage and mentor a team of two HR Business Partners; partner closely with the EMEA Business Operations Senior HR Business Partner; and serve as a leader within the broader EMEA HR and global HR Business Partner teams. Partner with business leaders on talent strategy, organizational design, succession planning, headcount forecasting, and performance management. Identify cross-investment group themes and proactively drive opportunities for improved efficiency, effectiveness, and best practice adoption across the EMEA region. Thoughtfully challenges the status quo, identifying opportunities to increase efficiency and build scalable people solutions that support long-term growth. Serve as the senior HR point of contact for managers and employees, advising on employee relations, policy interpretation, onboarding/offboarding, and day-to-day HR matters. Lead key annual processes including performance reviews, promotions, compensation planning, and workforce planning. Manage complex employee relations matters in partnership with the EMEA Employee Relations Lead and Legal as appropriate. Oversee voluntary and involuntary separations, ensuring compliance and consistency. Lead HR projects involving policy and program development, and support strategic initiatives including acquisitions, integrations, and new office launches. Leverage market intelligence and workforce data to provide proactive, business-relevant insights to leadership. Partner with HR Centers of Excellence (Talent Acquisition, Reward, HR Operations, DEI) to deliver integrated, high-impact HR solutions: Talent Acquisition (Lateral and Campus): Partner on workforce planning, slate review, and offer structuring to help ensure high-quality hiring outcomes Total Reward: Support annual compensation planning and benchmarking processes, ensuring alignment with regional regulatory, governance, and compliance requirements. HR Operations: Collaborate to ensure data accuracy, process efficiency, and seamless execution across employee lifecycle activities, including reporting, payroll coordination, and HRIS optimization. Workforce Planning & Analytics: Partner with WP&A, Comp BPs, and business leaders to develop and execute data-driven workforce plans aligned to commercial objectives, growth priorities, and regional market dynamics. Diversity, Equity & Inclusion: Drive engagement initiatives and advance regional diversity and inclusion priorities QUALIFICATIONS Education:Bachelor's degree requiredExperience Required: 15+ years of progressive HR experience, including 8+ years in an HR Business Partner or senior client-facing role. Experience within financial services required. Proven ability to partner effectively with senior leaders in high-performance, growth-oriented organizations. Advanced proficiency in reporting and analytics, Microsoft Office (particularly Excel and PowerPoint); experience with Workday or comparable HRIS platforms preferred. Experience leading organizational change, workforce planning, and/or integration initiatives in a complex environment.General Requirements:The successful candidate will: Demonstrate a strong bias for action, exceptional work ethic, and the ability to thrive in a fast-paced, high-volume environment. Operate effectively across the full spectrum of HR disciplines, partnering seamlessly with stakeholders at all levels of the organization. Demonstrate exceptional relationship management skills, establish credibility and influence business leaders to drive aligned outcomes. Adopt a hands-on, execution-oriented approach while maintaining strong organizational discipline and the ability to manage multiple, competing priorities. Exercise sound judgment and operate with a high degree of autonomy and discretion. Exhibit the highest standards of integrity, professionalism, and ethical decision-making. Navigate ambiguity with confidence, demonstrating resilience and adaptability in a dynamic, fast-paced environment. Maintain exceptional attention to detail and accuracy in all aspects of work. Bring deep expertise in organizational design, workforce planning, and transformation initiatives. Experience supporting mergers, acquisitions, and integrations, including due diligence, workforce planning, and change management. Leverage strong analytical capabilities to interpret data and drive evidence-based HR strategies and recommendations. Communicate with clarity and impact, both verbally and in writing, across diverse stakeholder groups. Maintain composure and professionalism in high-pressure or sensitive situations. Demonstrate reliability, strong personal accountability, and a collaborative, team-oriented mindset. Handle confidential and sensitive information with the utmost discretion and care. Reporting Relationships Head of EMEA HR There is no set deadline to apply for this job opportunity. Applications will be accepted on an ongoing basis until the search is no longer active. Ares Management Corporation (NYSE: ARES) is a leading global alternative investment manager offering clients complementary primary and secondary investment solutions across the credit, real estate, private equity and infrastructure asset classes. We seek to provide flexible capital to support businesses
Director of Product, Audiences & Agentic Workflows
Permutive
About Us Permutive is the data collaboration platform that powers the advertising ecosystem. We exist to build an advertising ecosystem that respects and adapts to consumers' choices around their privacy, and in doing so unlocks enormous uplifts in scale and outcomes for publishers and advertisers alike. Trusted by 60% of Enterprise Media Companies across the US, EMEA, and LATAM, we work with leaders such as News Corp, Warner Bros Discovery, Hearst, Conde Nast, dmg media, BuzzFeed, and The Guardian. Our technology enables them to drive >$1B in advertising spend across hundreds of millions of users without compromising user privacy. Permutive works with many of the largest Advertisers, enabling them to collaborate with Publishers to triple their audience reach and drive a doubling in incremental sales, including with advertisers such as Sky, Dentsu and Apple. We leverage patented edge technology, AI and cloud collaboration to safely process data where it is, and our platform combines privacy-safe DMP, data clean room, and curation capabilities to unlock unmatched scale and precision for publishers, advertisers, agencies, and retail media networks. At Permutive, You'll Help Our Customers: Achieve Better Outcomes: Leverage our unique position in the ad tech ecosystem to access broader audiences and improve outcomes. Boost Sales Significantly: Capitalize on 100% addressability to connect with the 70% of audiences beyond traditional cookies. Transform Collaboration Efficiency: Move from lengthy processes to seamless collaboration in minutes. Join us as a key player in shaping the future of Permutive, backed by leading investors like Softbank and EQT Ventures and recognised as a YCombinator Top 150 company. About the role As AI reshapes the economics of the open internet, the industry is shifting from monetising traffic volume to monetising audience engagement. Fragmentation has long limited direct buying at scale, but agents now make it possible to scale publisher first, privacy safe buying and deliver outcomes at the pace and precision of the walled gardens. Permutive equips publishers with predictive data collaboration, identity enrichment and agentic workflows so teams can move from brief to audience to activation in minutes - turning first party signals into measurable performance and growth. In that context, we're looking for a driven, action oriented and business savvy Product Director to own our Audiences & Agentic Workflows. This role will initially be focused on publishers/broadcasters as a primary customer segment. What you'll be doing Iterating upon our existing AI products and agents to continue to increase adoption and usage Redefining and adapting our agentic product vision in the context of rapid industry and agentic framework evolution Executing against this vision in partnership with the engineering team and our designer (which will involve writing stories/PRDs, running design sprints and retros etc.) Managing the product throughout each phase of the product lifecycle, including commercialisation (partnering with the product marketing & finance team on the appropriate pricing & packaging) Building empathy with our customers Collaborating with other teams, in particular Engineering, Customer Success, Sales/Sales Engineering, Marketing and Finance The role will require strong leadership skills: Forging relationships with customers Presenting, with conviction and confidence, your vision to senior stakeholders both internally and externally Providing insight and direction to the exec team on the product and market Projecting the commercial opportunity of the product Success will be measured against 3 key metrics: Product Delivery Adoption, usage and value (all tracked today via a product analytics tool) Commercial outcomes (specifically cross selling of our agents) Your day to day responsibilities will include Establishing the vision for the product as well as building & managing the roadmap Building new products from MVP Evangelising customers and the market on our agentic vision Providing insight and direction to senior stakeholders on the product and market Producing clear, well scoped product requirements to help our team understand what customer problems we're solving Working with our engineering teams to ensure predictable velocity, balancing feature development with quality and internal requirements Defining and analysing metrics so that we understand customer behaviour, gaps and opportunities What you'll need? Extensive experience in Product management Experience / understanding of adtech Excellent communication skills, including the confidence to participate in technical conversations, the ability to drive consensus and commitment, and the ability to crisply communicate delivery timelines, trade offs, and risks to senior management. Grit and confidence: agents are still nascent in the industry and the industry and frameworks are evolving rapidly. This may require pivots or accelerated delivery. Experience in leading the delivery of new products from ideation through launch. Experience working cross functionally with customer success, sales, and technical teams. Experience establishing the vision and plan for a product Entrepreneurial and commercially focused mindset to innovate Demonstrable experience of responsibility for defining, instrumenting, and owning commercial business metrics for a revenue generating product. Nice to have: Experience working with publisher adtech/adops teams Involvement in industry working groups (IAB Tech Lab or Prebid.org) nice to have. What we are offering We take a structured, objective approach to salary setting, which is based on market information, our compensation strategy, and your experience and capability as assessed through our interview process. For a typical candidate who meets our requirements, we would pay between £120,000 - £130,000 +options. Permutive Benefits In this together: As a full time employee, you'll become a shareholder with stock options, sharing in our collective success. Family Comes First: Primary caregivers receive up to 6 months of fully paid leave and secondary caregivers receive 3 months of fully paid leave to bond with their little ones. Your Time, Your Way: Flexible hours let you fit work around your life, whether it's hitting the gym, meditating, or handling family needs. Upgraded Workspace: A £350 budget helps you create the perfect home office setup. Recharge & Refocus: Unlimited paid time off (with a minimum of 25 days + public holidays) ensures you get the rest you need. Grow with Us: Ongoing training and development opportunities fuel your career aspirations. Mental Health Matters: We prioritise your well being with free access to Spill, our mental health partner. Comprehensive Care: Enjoy virtual GP visits, healthcare services, work life consultations. Secure your future: Our pension plan with Penfold helps you secure your financial future (employer contributes 3%, employee contributes 5%). Company paid Cursor Pro subscription for all engineers. Work Your Way Permutive trusts you to manage your time and deliver results. Our hybrid model allows you to choose where you work best, whether in your own productive space or our London (Farringdon) or New York (Union Square) offices. That said, none of us work alone; we are part of a team. To foster collaboration and connection, teams in these locations come together in person at least once a week and are encouraged to benefit from being in our offices to meet with teams more often. Commercial and customer facing teams are encouraged to embrace in person interactions to build lasting relationships with clients and colleagues. Every Permutive employee gets together in person at the company's Annual Kick Off for a week in February. Each year's event promises to be an exciting opportunity for us to come together, reconnect with colleagues, and align on our shared vision for the year ahead. Diversity, Equity & Inclusion At Permutive, we're taking a thoughtful, intersectional, long term approach to diversity, equity & inclusion. We care deeply about creating an inclusive work environment that allows everyone to flourish, and we are taking continual action to progress in that direction. We're committed to hiring people regardless of race, religion, colour, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, age, neurodiversity status, disability status, or otherwise.
Mar 24, 2026
Full time
About Us Permutive is the data collaboration platform that powers the advertising ecosystem. We exist to build an advertising ecosystem that respects and adapts to consumers' choices around their privacy, and in doing so unlocks enormous uplifts in scale and outcomes for publishers and advertisers alike. Trusted by 60% of Enterprise Media Companies across the US, EMEA, and LATAM, we work with leaders such as News Corp, Warner Bros Discovery, Hearst, Conde Nast, dmg media, BuzzFeed, and The Guardian. Our technology enables them to drive >$1B in advertising spend across hundreds of millions of users without compromising user privacy. Permutive works with many of the largest Advertisers, enabling them to collaborate with Publishers to triple their audience reach and drive a doubling in incremental sales, including with advertisers such as Sky, Dentsu and Apple. We leverage patented edge technology, AI and cloud collaboration to safely process data where it is, and our platform combines privacy-safe DMP, data clean room, and curation capabilities to unlock unmatched scale and precision for publishers, advertisers, agencies, and retail media networks. At Permutive, You'll Help Our Customers: Achieve Better Outcomes: Leverage our unique position in the ad tech ecosystem to access broader audiences and improve outcomes. Boost Sales Significantly: Capitalize on 100% addressability to connect with the 70% of audiences beyond traditional cookies. Transform Collaboration Efficiency: Move from lengthy processes to seamless collaboration in minutes. Join us as a key player in shaping the future of Permutive, backed by leading investors like Softbank and EQT Ventures and recognised as a YCombinator Top 150 company. About the role As AI reshapes the economics of the open internet, the industry is shifting from monetising traffic volume to monetising audience engagement. Fragmentation has long limited direct buying at scale, but agents now make it possible to scale publisher first, privacy safe buying and deliver outcomes at the pace and precision of the walled gardens. Permutive equips publishers with predictive data collaboration, identity enrichment and agentic workflows so teams can move from brief to audience to activation in minutes - turning first party signals into measurable performance and growth. In that context, we're looking for a driven, action oriented and business savvy Product Director to own our Audiences & Agentic Workflows. This role will initially be focused on publishers/broadcasters as a primary customer segment. What you'll be doing Iterating upon our existing AI products and agents to continue to increase adoption and usage Redefining and adapting our agentic product vision in the context of rapid industry and agentic framework evolution Executing against this vision in partnership with the engineering team and our designer (which will involve writing stories/PRDs, running design sprints and retros etc.) Managing the product throughout each phase of the product lifecycle, including commercialisation (partnering with the product marketing & finance team on the appropriate pricing & packaging) Building empathy with our customers Collaborating with other teams, in particular Engineering, Customer Success, Sales/Sales Engineering, Marketing and Finance The role will require strong leadership skills: Forging relationships with customers Presenting, with conviction and confidence, your vision to senior stakeholders both internally and externally Providing insight and direction to the exec team on the product and market Projecting the commercial opportunity of the product Success will be measured against 3 key metrics: Product Delivery Adoption, usage and value (all tracked today via a product analytics tool) Commercial outcomes (specifically cross selling of our agents) Your day to day responsibilities will include Establishing the vision for the product as well as building & managing the roadmap Building new products from MVP Evangelising customers and the market on our agentic vision Providing insight and direction to senior stakeholders on the product and market Producing clear, well scoped product requirements to help our team understand what customer problems we're solving Working with our engineering teams to ensure predictable velocity, balancing feature development with quality and internal requirements Defining and analysing metrics so that we understand customer behaviour, gaps and opportunities What you'll need? Extensive experience in Product management Experience / understanding of adtech Excellent communication skills, including the confidence to participate in technical conversations, the ability to drive consensus and commitment, and the ability to crisply communicate delivery timelines, trade offs, and risks to senior management. Grit and confidence: agents are still nascent in the industry and the industry and frameworks are evolving rapidly. This may require pivots or accelerated delivery. Experience in leading the delivery of new products from ideation through launch. Experience working cross functionally with customer success, sales, and technical teams. Experience establishing the vision and plan for a product Entrepreneurial and commercially focused mindset to innovate Demonstrable experience of responsibility for defining, instrumenting, and owning commercial business metrics for a revenue generating product. Nice to have: Experience working with publisher adtech/adops teams Involvement in industry working groups (IAB Tech Lab or Prebid.org) nice to have. What we are offering We take a structured, objective approach to salary setting, which is based on market information, our compensation strategy, and your experience and capability as assessed through our interview process. For a typical candidate who meets our requirements, we would pay between £120,000 - £130,000 +options. Permutive Benefits In this together: As a full time employee, you'll become a shareholder with stock options, sharing in our collective success. Family Comes First: Primary caregivers receive up to 6 months of fully paid leave and secondary caregivers receive 3 months of fully paid leave to bond with their little ones. Your Time, Your Way: Flexible hours let you fit work around your life, whether it's hitting the gym, meditating, or handling family needs. Upgraded Workspace: A £350 budget helps you create the perfect home office setup. Recharge & Refocus: Unlimited paid time off (with a minimum of 25 days + public holidays) ensures you get the rest you need. Grow with Us: Ongoing training and development opportunities fuel your career aspirations. Mental Health Matters: We prioritise your well being with free access to Spill, our mental health partner. Comprehensive Care: Enjoy virtual GP visits, healthcare services, work life consultations. Secure your future: Our pension plan with Penfold helps you secure your financial future (employer contributes 3%, employee contributes 5%). Company paid Cursor Pro subscription for all engineers. Work Your Way Permutive trusts you to manage your time and deliver results. Our hybrid model allows you to choose where you work best, whether in your own productive space or our London (Farringdon) or New York (Union Square) offices. That said, none of us work alone; we are part of a team. To foster collaboration and connection, teams in these locations come together in person at least once a week and are encouraged to benefit from being in our offices to meet with teams more often. Commercial and customer facing teams are encouraged to embrace in person interactions to build lasting relationships with clients and colleagues. Every Permutive employee gets together in person at the company's Annual Kick Off for a week in February. Each year's event promises to be an exciting opportunity for us to come together, reconnect with colleagues, and align on our shared vision for the year ahead. Diversity, Equity & Inclusion At Permutive, we're taking a thoughtful, intersectional, long term approach to diversity, equity & inclusion. We care deeply about creating an inclusive work environment that allows everyone to flourish, and we are taking continual action to progress in that direction. We're committed to hiring people regardless of race, religion, colour, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, age, neurodiversity status, disability status, or otherwise.
Director of Professional Services - EMEA
Symphony Industrial AI, Inc.
Introduction SymphonyAI builds Vertical AI applications that help enterprises tackle their most complex, high-value challenges like stopping financial crime, improving store performance, and boosting manufacturing efficiency. Trusted by more than 2,000 enterprise customers around the globe including 200 of the top financial institutions, top 25 CPGs, and many of the world's largest grocers and industrial manufacturers, SymphonyAI delivers domain trained applications and pre-built agents that are ready to work on day one. Background SymphonyAI is a vertical AI software company that builds domain-specific, AI-native platforms across multiple industries. Its Financial Services delivers end-to-end AML compliance and fraud prevention solutions across global financial institutions. The division's value lies in combining rule-based and predictive AI to detect both known and emerging financial crime typologies, improving compliance efficiency, accuracy, and client trust. SymphonyAI FS partners with banks, insurers, and capital markets institutions to reduce risk exposure, lower false positives, and enhance investigation efficiency through responsible and explainable AI. Job Description The Role & Requirement The Head of Professional Services, Financial Services EMEA will lead the post-sale delivery organisation for SymphonyAI's Financial Services division, overseeing 150+ FTE across London, Dublin, Poland, and continental Europe. Reporting to the Global VP of Customer Success, this executive will drive transformation to a SaaS-native, product-aligned and outcome-based delivery engine. The mandate combines strategic and operational leadership: delivering high quality value based solutions to clients, strengthening customer centricity, predictability, and delivery excellence across diverse markets while also identifying and implementing efficiencies to drive margin improvement. The role carries full ownership of post-sale performance and P&L, driving measurable gains in efficiency, repeatability, time-to-first value, and customer satisfaction. Operating within a fast-moving, product-led environment, the successful candidate will bring an AI-first mindset, commercial acumen, and cross-functional influence. Success will rely on clarity of execution, disciplined delivery governance, and close alignment with Sales, Product, Engineering, and Global Client Operations. The ideal candidate will be a consultative, commercially astute operator who can challenge and reframe client asks, build trusted partnerships with Tier-1 financial institutions, and inspire a high-performance, customer-centric culture across a complex EMEA footprint. Key Responsibilities Commercial Leadership: Accountable for utilisation, earned revenue realisation, margin, and cash. Partner with Sales to shape SOWs and evolve toward outcome-based and subscription services supporting renewal and ARR. Operational Leadership: Own services revenue, gross margin, time-to-value, adoption, and client satisfaction (CSAT) across the project-to-live lifecycle - onboarding, implementation, data services, and partners. Change Leadership: Modernise a consulting-led model into a SaaS-native, product-aligned, outcome-driven engine, rebalancing into a shared-services structure with defined SLAs and nearshore integration. People Leadership: Manage team(s) across multiple markets; build leadership depth, accountability, and collaboration across Product, Sales, Customer Success, Engineering, and Global Client Operations. Performance Metrics: Deliver measurable uplift in time-to-first value, adoption, margin, revenue per head, and predictability; improve repeatability and client reference ability. AI-First Culture: Embed AI-first tools and behaviours across delivery and investigation workflows to improve efficiency, insight, and innovation; track measurable AI adoption. Client Engagement: Act as executive sponsor for clients; oversee escalations and convert red programmes into referenceable successes. Required Experience Proven experience leading a Professional Services Organisation for an Enterprise Software company in SaaS, fintech, or tech-enabled financial services. Direct P&L Ownership > $50million (must have) with proven experience of delivering sequential revenue growth and margin improvements. Direct Ownership of organisation 100 + people (must have), skilled at building leadership depth, driving accountability, and sustaining change. Proven experience of managing relationships in Tier 1 Accounts and internal C Suite. Demonstrated ability to transform consulting-led delivery into product aligned, outcome based programmes with measurable improvement in time-to-value, predictability, and margin. Full accountability for Earned Revenue & profitability, including cost-neutral rebalancing during transformation. Experienced in shared services design, defining SLAs, partner governance, and operating cadence across multi country teams (onshore, nearshore, offshore) Strong background in financial crime, AML, KYC, or risk analytics preferred. Demonstrated AI-literacy - leveraging AI and automation to improve delivery performance, insight generation, and client adoption. Experience working across markets, credible with senior stakeholders in the UK, France, Germany, Poland and broader EMEA. Soft Skills Consultative, outcome-oriented operator who challenges and reframes client asks; from legacy processes into outcome(s) oriented SaaS native solutions. Structured and pragmatic leader who balances commercial discipline with empathy. Skilled communicator and negotiator, credible with Tier 1 financial clients. Agile and adaptable; thrives in a fast-moving, product-led environment. Multilingual preferred (English essential; French or another European language is an advantage). Strong ability to build trust, drive change, and inspire high-performing teams. Location and Travel London base preferred. Regular travel expected across EMEA. About Us SymphonyAI builds Vertical AI applications that help enterprises tackle their most complex, high-value challenges like stopping financial crime, improving store performance, and boosting manufacturing efficiency. Trusted by more than 2,000 enterprise customers around the globe including 200 of the top financial institutions, top 25 CPGs, and many of the world's largest grocers and industrial manufacturers, SymphonyAI delivers domain trained applications and pre-built agents that are ready to work on day one.
Mar 24, 2026
Full time
Introduction SymphonyAI builds Vertical AI applications that help enterprises tackle their most complex, high-value challenges like stopping financial crime, improving store performance, and boosting manufacturing efficiency. Trusted by more than 2,000 enterprise customers around the globe including 200 of the top financial institutions, top 25 CPGs, and many of the world's largest grocers and industrial manufacturers, SymphonyAI delivers domain trained applications and pre-built agents that are ready to work on day one. Background SymphonyAI is a vertical AI software company that builds domain-specific, AI-native platforms across multiple industries. Its Financial Services delivers end-to-end AML compliance and fraud prevention solutions across global financial institutions. The division's value lies in combining rule-based and predictive AI to detect both known and emerging financial crime typologies, improving compliance efficiency, accuracy, and client trust. SymphonyAI FS partners with banks, insurers, and capital markets institutions to reduce risk exposure, lower false positives, and enhance investigation efficiency through responsible and explainable AI. Job Description The Role & Requirement The Head of Professional Services, Financial Services EMEA will lead the post-sale delivery organisation for SymphonyAI's Financial Services division, overseeing 150+ FTE across London, Dublin, Poland, and continental Europe. Reporting to the Global VP of Customer Success, this executive will drive transformation to a SaaS-native, product-aligned and outcome-based delivery engine. The mandate combines strategic and operational leadership: delivering high quality value based solutions to clients, strengthening customer centricity, predictability, and delivery excellence across diverse markets while also identifying and implementing efficiencies to drive margin improvement. The role carries full ownership of post-sale performance and P&L, driving measurable gains in efficiency, repeatability, time-to-first value, and customer satisfaction. Operating within a fast-moving, product-led environment, the successful candidate will bring an AI-first mindset, commercial acumen, and cross-functional influence. Success will rely on clarity of execution, disciplined delivery governance, and close alignment with Sales, Product, Engineering, and Global Client Operations. The ideal candidate will be a consultative, commercially astute operator who can challenge and reframe client asks, build trusted partnerships with Tier-1 financial institutions, and inspire a high-performance, customer-centric culture across a complex EMEA footprint. Key Responsibilities Commercial Leadership: Accountable for utilisation, earned revenue realisation, margin, and cash. Partner with Sales to shape SOWs and evolve toward outcome-based and subscription services supporting renewal and ARR. Operational Leadership: Own services revenue, gross margin, time-to-value, adoption, and client satisfaction (CSAT) across the project-to-live lifecycle - onboarding, implementation, data services, and partners. Change Leadership: Modernise a consulting-led model into a SaaS-native, product-aligned, outcome-driven engine, rebalancing into a shared-services structure with defined SLAs and nearshore integration. People Leadership: Manage team(s) across multiple markets; build leadership depth, accountability, and collaboration across Product, Sales, Customer Success, Engineering, and Global Client Operations. Performance Metrics: Deliver measurable uplift in time-to-first value, adoption, margin, revenue per head, and predictability; improve repeatability and client reference ability. AI-First Culture: Embed AI-first tools and behaviours across delivery and investigation workflows to improve efficiency, insight, and innovation; track measurable AI adoption. Client Engagement: Act as executive sponsor for clients; oversee escalations and convert red programmes into referenceable successes. Required Experience Proven experience leading a Professional Services Organisation for an Enterprise Software company in SaaS, fintech, or tech-enabled financial services. Direct P&L Ownership > $50million (must have) with proven experience of delivering sequential revenue growth and margin improvements. Direct Ownership of organisation 100 + people (must have), skilled at building leadership depth, driving accountability, and sustaining change. Proven experience of managing relationships in Tier 1 Accounts and internal C Suite. Demonstrated ability to transform consulting-led delivery into product aligned, outcome based programmes with measurable improvement in time-to-value, predictability, and margin. Full accountability for Earned Revenue & profitability, including cost-neutral rebalancing during transformation. Experienced in shared services design, defining SLAs, partner governance, and operating cadence across multi country teams (onshore, nearshore, offshore) Strong background in financial crime, AML, KYC, or risk analytics preferred. Demonstrated AI-literacy - leveraging AI and automation to improve delivery performance, insight generation, and client adoption. Experience working across markets, credible with senior stakeholders in the UK, France, Germany, Poland and broader EMEA. Soft Skills Consultative, outcome-oriented operator who challenges and reframes client asks; from legacy processes into outcome(s) oriented SaaS native solutions. Structured and pragmatic leader who balances commercial discipline with empathy. Skilled communicator and negotiator, credible with Tier 1 financial clients. Agile and adaptable; thrives in a fast-moving, product-led environment. Multilingual preferred (English essential; French or another European language is an advantage). Strong ability to build trust, drive change, and inspire high-performing teams. Location and Travel London base preferred. Regular travel expected across EMEA. About Us SymphonyAI builds Vertical AI applications that help enterprises tackle their most complex, high-value challenges like stopping financial crime, improving store performance, and boosting manufacturing efficiency. Trusted by more than 2,000 enterprise customers around the globe including 200 of the top financial institutions, top 25 CPGs, and many of the world's largest grocers and industrial manufacturers, SymphonyAI delivers domain trained applications and pre-built agents that are ready to work on day one.
Akkodis
Data Analyst / Junior Data Scientist
Akkodis Tamworth, Staffordshire
Data Analyst / Junior Data Scientist 34,000 - 38,000 + benefits Full Time / Permanent Tamworth The Company Akkodis are partnering with a market leading manufacturing company who are looking for a driven Junior Data Scientist / Data Analyst to join their IT development team. This is primarily an office based role based at the head office in Tamworth, West Midlands. The Role The Junior Data Scientist will drive the development and adoption of a data driven decision making culture within the company. The current Software Development team has been building systems and tools for several years, all of which manage the company from an operational point of view. This includes the implementation of bespoke and commonly used tools and platforms such as Power BI, Smartsheet and Dynamics 365 Business Central. The Junior Data Scientist will play a pivotal part in the continued development of these tools alongside the implementation, embedding and deployment of these tools into the day-to-day business processes that drive the company. Key Responsibilities To model datasets and provide data-driven insights to drive business recommendations. To work with internal and external stakeholders to understand and document their requirements. To present and report results of your analysis in accessible and appealing formats, using relevant visualisations. To identify new and innovative ways to analysis and present business data in a way that improves awareness, visibility, acceptance and improvement. To manage and maintain the various reporting platforms used by the company. This includes Power BI, Smartsheet, Dynamics 365 Business Central amongst others. To work with and support the Development team in supporting end users and providing data to their requirements. Skills and Experience At least 1+ year commercial experience working in a similar Data Analyst, Junior Data Scientist or Data Engineer position. Knowledge or experience using software-based data analysis tools such as Excel, Power BI, Reporting Services, SQL or Jet for Business Central . Knowledge of reporting and analysis-based languages such as T-SQL, DAX, Python, R or the principles that they implement. Knowledge of different forms of data visualisation and interaction. The ability to communicate effectively with internal and external stakeholders. Competent in carrying out hypothesis testing & knowledge of statistical methods. Preferably you will be degree qualified in Data or Computer Science or similar or have equivalent experience Please apply via the link or contact (url removed) for more information. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Mar 24, 2026
Full time
Data Analyst / Junior Data Scientist 34,000 - 38,000 + benefits Full Time / Permanent Tamworth The Company Akkodis are partnering with a market leading manufacturing company who are looking for a driven Junior Data Scientist / Data Analyst to join their IT development team. This is primarily an office based role based at the head office in Tamworth, West Midlands. The Role The Junior Data Scientist will drive the development and adoption of a data driven decision making culture within the company. The current Software Development team has been building systems and tools for several years, all of which manage the company from an operational point of view. This includes the implementation of bespoke and commonly used tools and platforms such as Power BI, Smartsheet and Dynamics 365 Business Central. The Junior Data Scientist will play a pivotal part in the continued development of these tools alongside the implementation, embedding and deployment of these tools into the day-to-day business processes that drive the company. Key Responsibilities To model datasets and provide data-driven insights to drive business recommendations. To work with internal and external stakeholders to understand and document their requirements. To present and report results of your analysis in accessible and appealing formats, using relevant visualisations. To identify new and innovative ways to analysis and present business data in a way that improves awareness, visibility, acceptance and improvement. To manage and maintain the various reporting platforms used by the company. This includes Power BI, Smartsheet, Dynamics 365 Business Central amongst others. To work with and support the Development team in supporting end users and providing data to their requirements. Skills and Experience At least 1+ year commercial experience working in a similar Data Analyst, Junior Data Scientist or Data Engineer position. Knowledge or experience using software-based data analysis tools such as Excel, Power BI, Reporting Services, SQL or Jet for Business Central . Knowledge of reporting and analysis-based languages such as T-SQL, DAX, Python, R or the principles that they implement. Knowledge of different forms of data visualisation and interaction. The ability to communicate effectively with internal and external stakeholders. Competent in carrying out hypothesis testing & knowledge of statistical methods. Preferably you will be degree qualified in Data or Computer Science or similar or have equivalent experience Please apply via the link or contact (url removed) for more information. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Assistant Store Manager
Oliver Bonas Limited Bath, Somerset
We are looking for a Assistant Store Manager to join Team OB in our Bath store. As an Assistant Store Manager, you will work alongside your Store Manager to enhance sales and motivate your team. Reporting to the Store Manager, you will bring enthusiasm, positivity, and joy to the store by inspiring your customers and colleagues and maximising sales. This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts. Your rota will be communicated to you in advance by your line manager, and we are open to having conversations about working flexibly. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but are serious about what we do. Our team knows their stuff. They's confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role OB Assistant Store Managers will: Analyse a variety of reports to measure the success of the store and team. Work with KPIs to evaluate the store's performance and identify development areas. Lead by example and provide guidance to all team members, making sure their personal objectives and the store's objectives are being met. Work alongside the store manager to ensure the team delivers exceptional customer experiences. Support your store manager with progress meetings and appraisals in a timely manner for all team members and carry out the meetings where appropriate. Work with your team to develop and support their career progression. Follow company guidelines for all cash handling including till transactions and cashing up. Make sure the team always adhere to OB operational standards. Have an approachable yet authoritative written and verbal communication style, in-keeping with the Oliver Bonas tone of voice. Bonas Benefits: Generous employee discount up to 60% off all OB products Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service Annual discretionary profit related bonus scheme Free membership for our Westfield Health Cash Plan or Private Medical Auto-enrolment into our pension plan Refer a Friend incentive Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support through 360L eLearning platform Free refreshments and treats in store What we look for: Experience in team management. Positivity, vibrancy and ready to take on anything. Someone who's kind, helpful and considerate towards customers and team members alike. Exceptional organisation skills and natural multi-tasking ability. Commercial awareness. Ambition, resourcefulness and someone who's looking for opportunities to learn more. Equity, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:
Mar 23, 2026
Full time
We are looking for a Assistant Store Manager to join Team OB in our Bath store. As an Assistant Store Manager, you will work alongside your Store Manager to enhance sales and motivate your team. Reporting to the Store Manager, you will bring enthusiasm, positivity, and joy to the store by inspiring your customers and colleagues and maximising sales. This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts. Your rota will be communicated to you in advance by your line manager, and we are open to having conversations about working flexibly. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but are serious about what we do. Our team knows their stuff. They's confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role OB Assistant Store Managers will: Analyse a variety of reports to measure the success of the store and team. Work with KPIs to evaluate the store's performance and identify development areas. Lead by example and provide guidance to all team members, making sure their personal objectives and the store's objectives are being met. Work alongside the store manager to ensure the team delivers exceptional customer experiences. Support your store manager with progress meetings and appraisals in a timely manner for all team members and carry out the meetings where appropriate. Work with your team to develop and support their career progression. Follow company guidelines for all cash handling including till transactions and cashing up. Make sure the team always adhere to OB operational standards. Have an approachable yet authoritative written and verbal communication style, in-keeping with the Oliver Bonas tone of voice. Bonas Benefits: Generous employee discount up to 60% off all OB products Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service Annual discretionary profit related bonus scheme Free membership for our Westfield Health Cash Plan or Private Medical Auto-enrolment into our pension plan Refer a Friend incentive Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support through 360L eLearning platform Free refreshments and treats in store What we look for: Experience in team management. Positivity, vibrancy and ready to take on anything. Someone who's kind, helpful and considerate towards customers and team members alike. Exceptional organisation skills and natural multi-tasking ability. Commercial awareness. Ambition, resourcefulness and someone who's looking for opportunities to learn more. Equity, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:
Assistant Store Manager
Oliver Bonas Limited Chelmsford, Essex
We are looking for a Assistant Store Manager to join Team OB in our Chelmsford store. As an Assistant Store Manager, you will work alongside your Store Manager to enhance sales and motivate your team. Reporting to the Store Manager, you will bring enthusiasm, positivity, and joy to the store by inspiring your customers and colleagues and maximising sales. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role OB Assistant Store Managers will: Analyse a variety of reports to measure the success of the store and team. Work with KPIs to evaluate the store's performance and identify development areas. Lead by example and provide guidance to all team members, making sure their personal objectives and the store's objectives are being met. Work alongside the store manager to ensure the team delivers exceptional customer experiences. Support your store manager with progress meetings and appraisals in a timely manner for all team members and carry out the meetings where appropriate. Work with your team to develop and support their career progression. Follow company guidelines for all cash handling including till transactions and cashing up. Make sure the team always adhere to OB operational standards. Have an approachable yet authoritative written and verbal communication style, in-keeping with the Oliver Bonas tone of voice. Bonas Benefits: Generous employee discount up to 60% off all OB products Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service Annual discretionary profit related bonus scheme Free membership for our Westfield Health Cash Plan or Private Medical Auto-enrolment into our pension plan Refer a Friend incentive Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support through 360L eLearning platform Free refreshments and treats in store What we look for: Experience in team management. Positivity, vibrancy and ready to take on anything. Someone who's kind, helpful and considerate towards customers and team members alike. Exceptional organisation skills and natural multi-tasking ability. Commercial awareness. Ambition, resourcefulness and someone who's looking for opportunities to learn more. Equity, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:
Mar 23, 2026
Full time
We are looking for a Assistant Store Manager to join Team OB in our Chelmsford store. As an Assistant Store Manager, you will work alongside your Store Manager to enhance sales and motivate your team. Reporting to the Store Manager, you will bring enthusiasm, positivity, and joy to the store by inspiring your customers and colleagues and maximising sales. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role OB Assistant Store Managers will: Analyse a variety of reports to measure the success of the store and team. Work with KPIs to evaluate the store's performance and identify development areas. Lead by example and provide guidance to all team members, making sure their personal objectives and the store's objectives are being met. Work alongside the store manager to ensure the team delivers exceptional customer experiences. Support your store manager with progress meetings and appraisals in a timely manner for all team members and carry out the meetings where appropriate. Work with your team to develop and support their career progression. Follow company guidelines for all cash handling including till transactions and cashing up. Make sure the team always adhere to OB operational standards. Have an approachable yet authoritative written and verbal communication style, in-keeping with the Oliver Bonas tone of voice. Bonas Benefits: Generous employee discount up to 60% off all OB products Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service Annual discretionary profit related bonus scheme Free membership for our Westfield Health Cash Plan or Private Medical Auto-enrolment into our pension plan Refer a Friend incentive Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support through 360L eLearning platform Free refreshments and treats in store What we look for: Experience in team management. Positivity, vibrancy and ready to take on anything. Someone who's kind, helpful and considerate towards customers and team members alike. Exceptional organisation skills and natural multi-tasking ability. Commercial awareness. Ambition, resourcefulness and someone who's looking for opportunities to learn more. Equity, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:
Product Team Leader
River Island Clothing Co., Ltd.
Overview FTC 6 Months We're on the lookout for an energetic and inspiring Product Team Leader to join the team. As a Product Team Leader, you will lead, inspire, and empower your store team to deliver an inspirational customer journey and a great place to work for our teams. You will be an expert in product handling and will constantly strive to improve the customer journey through delivering exceptional visual execution and a high level of customer service. Supporting the Product and Commercial Manager to develop the team and maintain operational standards, and in turn generating outstanding sales, all round KPIs and high performing teams. For a more detailed overview of this role, check out the job description attached at the bottom of this advert. What You'll Be Doing Deliver great product placement and 'wow' wearable outfits. Consistently deliver strong visual standards with the customer journey at the forefront of every decision. Confidently duty manage in all areas of the store operation including service, people, and operations. Support the Commercial / Product Manager in empowering the team within store to deliver for the customer by always putting customer experience at the centre of decision making. Have a good understanding of commercial tools and how to use to drive commercial actions. Take accountability to drive store KPIs, including sales, stock loss, payroll, conversion, voice of customer and RFID. Support the management of store operations, including compliance with health & safety standards. Support the development of the store team to deliver a high performing, motivated and engaged store team who feel valued and recognised for their contribution. You'll Be Perfect If You have previous experience in retail, preferably in a supervisor role. You are passionate about fashion and stay updated on the latest trends. You possess strong communication and interpersonal skills. You can motivate and inspire a team to achieve their best. You are proactive, adaptable, and thrive in a fast-paced environment. And most importantly love our products as much as we do so we create the best possible customer journey! Things To Consider Fast-Paced Environment: This is a high-energy role where priorities can shift quickly based on sales performance, customer trends, and seasonal demands. You'll need to be comfortable adapting to situations and juggling multiple tasks. Reporting: Your ability to analyse customer feedback and sales data will be crucial in driving improvements to your store. Managing People: Strong emotional intelligence is essential, as you'll be managing a diverse team. Hands-On Role: While this position is strategic, it also requires you to be hands-on with product movement, floor resets, and physical tasks like adjusting layouts, displays, and stock replenishment. Weekend Work: As part of the retail environment, you'll need to work on weekends, public holidays, and during key seasonal periods. This is especially crucial during busy times like sales events, product launches, or store promotions. Deadlines: Strong time management skills are important for balancing multiple responsibilities and meeting deadlines. This Is For You We're a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together - and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts. What we can offer you: Generous 50% staff discount & uniform allowance so you can treat yourself to our latest products! Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through Reward Gateway! Stores fitted with Kindness Cupboards to support Islanders with basic food & hygiene products if needed. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Give as you earn scheme, a 'Giver Island' day each year and receive matched funding. Progression focus throughout Retail & Head Office. Support with upskilling skills through on the job training and qualifications. A generous bonus scheme & private pension plan. 28 days (UK) 30 days (ROI) paid holiday, inclusive of Bank Holidays. Also the option to buy additional holiday for whatever the need! We mentioned the discount, right? Keeping You Safe At River Island we are committed to the safeguarding of all of our employees regardless of age or job role. We will fulfil our obligation under the Prevent duty which seeks to stop extremism and extremist views from materialising in our business. We promote and encourage the belief in British Values- including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs. Our Island is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.
Mar 23, 2026
Full time
Overview FTC 6 Months We're on the lookout for an energetic and inspiring Product Team Leader to join the team. As a Product Team Leader, you will lead, inspire, and empower your store team to deliver an inspirational customer journey and a great place to work for our teams. You will be an expert in product handling and will constantly strive to improve the customer journey through delivering exceptional visual execution and a high level of customer service. Supporting the Product and Commercial Manager to develop the team and maintain operational standards, and in turn generating outstanding sales, all round KPIs and high performing teams. For a more detailed overview of this role, check out the job description attached at the bottom of this advert. What You'll Be Doing Deliver great product placement and 'wow' wearable outfits. Consistently deliver strong visual standards with the customer journey at the forefront of every decision. Confidently duty manage in all areas of the store operation including service, people, and operations. Support the Commercial / Product Manager in empowering the team within store to deliver for the customer by always putting customer experience at the centre of decision making. Have a good understanding of commercial tools and how to use to drive commercial actions. Take accountability to drive store KPIs, including sales, stock loss, payroll, conversion, voice of customer and RFID. Support the management of store operations, including compliance with health & safety standards. Support the development of the store team to deliver a high performing, motivated and engaged store team who feel valued and recognised for their contribution. You'll Be Perfect If You have previous experience in retail, preferably in a supervisor role. You are passionate about fashion and stay updated on the latest trends. You possess strong communication and interpersonal skills. You can motivate and inspire a team to achieve their best. You are proactive, adaptable, and thrive in a fast-paced environment. And most importantly love our products as much as we do so we create the best possible customer journey! Things To Consider Fast-Paced Environment: This is a high-energy role where priorities can shift quickly based on sales performance, customer trends, and seasonal demands. You'll need to be comfortable adapting to situations and juggling multiple tasks. Reporting: Your ability to analyse customer feedback and sales data will be crucial in driving improvements to your store. Managing People: Strong emotional intelligence is essential, as you'll be managing a diverse team. Hands-On Role: While this position is strategic, it also requires you to be hands-on with product movement, floor resets, and physical tasks like adjusting layouts, displays, and stock replenishment. Weekend Work: As part of the retail environment, you'll need to work on weekends, public holidays, and during key seasonal periods. This is especially crucial during busy times like sales events, product launches, or store promotions. Deadlines: Strong time management skills are important for balancing multiple responsibilities and meeting deadlines. This Is For You We're a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together - and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts. What we can offer you: Generous 50% staff discount & uniform allowance so you can treat yourself to our latest products! Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through Reward Gateway! Stores fitted with Kindness Cupboards to support Islanders with basic food & hygiene products if needed. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Give as you earn scheme, a 'Giver Island' day each year and receive matched funding. Progression focus throughout Retail & Head Office. Support with upskilling skills through on the job training and qualifications. A generous bonus scheme & private pension plan. 28 days (UK) 30 days (ROI) paid holiday, inclusive of Bank Holidays. Also the option to buy additional holiday for whatever the need! We mentioned the discount, right? Keeping You Safe At River Island we are committed to the safeguarding of all of our employees regardless of age or job role. We will fulfil our obligation under the Prevent duty which seeks to stop extremism and extremist views from materialising in our business. We promote and encourage the belief in British Values- including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs. Our Island is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.
EA - Area Director of Partnerships
Spicerhaart Group Ltd.
Overview Area Director of Partnerships (Remote Estate Agency Model) Role Title: Area Director of Partnerships Covering: East Midlands Role Purpose: The Area Director is responsible for leading, scaling, and optimising estate agency performance across a defined team and/or geographic area within our remote-working Partnership operating model. The role focuses on delivery of strategic growth as laid out in our Target Operating Model for Partnerships. Defined by recruitment and retention and development of people to create commercial growth, people leadership, compliance, and consistent service delivery, ensuring high performance without reliance on physical branches. Role Benefits: Basic salary range of £45,000 - £55,000 Per year On target earnings of up to £85,000 Per year Company Car or monthly Car Allowance Key Responsibilities Commercial Performance & Growth Deliver agreed revenue, profit, and market share targets across a defined area/team. Drive instruction levels, conversion rates, and average fee performance Analyse performance data and implement corrective action where required. Identify growth opportunities, new Partnerships, and talent expansion areas. Recruitment & Retention Attract Talent to the business, through networking, building relationships and creating a strong pipeline of candidates. Lead with a robust, fair and consistent interview process, ensure candidates fit the cultural and commercial capability of the role. Partner with internal recruitment to execute area recruitment strategies and maintain headcount at agreed levels. Ensure all new recruits receive a structured, high quality on-boarding experience. Provide mentoring and high visibility leadership, during the first 90 days of a new recruit's service. Leadership & People Management (Remote Teams) Lead, coach, and performance-manage Partners. Foster a high-performance, accountable, and collaborative remote culture Conduct regular virtual one-to-ones, performance reviews, and team meetings Execute effective recruitment, onboarding, and retention of top-performing agents. Operational Excellence Ensure consistent application of processes, systems, and best practice Act as escalation point for complex transactions, complaints, or service issues Create strong collaborative working relationships between Partners and Support services - Nexus, Marketing, Branch network, to enable efficient workflows. Monitor service standards, customer satisfaction, and brand reputation. Compliance & Risk Management Ensure full compliance with estate agency legislation, AML, GDPR, and company policies. Monitor audit outcomes and implement improvements where required. Promote a strong compliance-first culture across remote teams. Brand & Market Representation Act as a brand ambassador within the area. Build strong relationships with local partners, introducers, and stakeholders. Support marketing initiatives and localised/centralised campaigns. Maintain consistent brand standards across all Partnerships. Strategic Contribution Contribute to regional and national strategy development. Provide insight on market trends, competitor activity, and customer behaviour. Support change initiatives, technology adoption, and continuous improvement. Key Performance Indicators (KPIs) Revenue and profitability per Partnership - delivering accountability to annual branch budget. Recruit to build and maintain operational structure in line with agreed budgets. Weekly Instruction run rate/Partner. Average fee achieved at instruction and exchange. Customer satisfaction and complaint resolution. Compliance audit results. Team engagement, retention, and productivity. Skills & Competencies Essential Proven leadership experience within estate agency. Strong commercial acumen and data-driven decision making. Excellent communication and influencing skills. High emotional intelligence and coaching capability. Desirable Experience within hybrid, self-employed, or multi-branch network agency models Familiarity with CRM, digital marketing platforms, and PropTech tools. Change management or scale-up experience. Personal Attributes Self-motivated and results focused. Comfortable operating with autonomy and accountability. Adaptable and resilient in a fast-changing environment. Values-led leader who inspires/builds trust and consistency. Working Pattern Remote-first role with travel required within the area and to HQ based meetings. 40 hours a week, remote working aligned to business and customer needs. The Finer Details We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant:Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities:At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies:Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
Mar 22, 2026
Full time
Overview Area Director of Partnerships (Remote Estate Agency Model) Role Title: Area Director of Partnerships Covering: East Midlands Role Purpose: The Area Director is responsible for leading, scaling, and optimising estate agency performance across a defined team and/or geographic area within our remote-working Partnership operating model. The role focuses on delivery of strategic growth as laid out in our Target Operating Model for Partnerships. Defined by recruitment and retention and development of people to create commercial growth, people leadership, compliance, and consistent service delivery, ensuring high performance without reliance on physical branches. Role Benefits: Basic salary range of £45,000 - £55,000 Per year On target earnings of up to £85,000 Per year Company Car or monthly Car Allowance Key Responsibilities Commercial Performance & Growth Deliver agreed revenue, profit, and market share targets across a defined area/team. Drive instruction levels, conversion rates, and average fee performance Analyse performance data and implement corrective action where required. Identify growth opportunities, new Partnerships, and talent expansion areas. Recruitment & Retention Attract Talent to the business, through networking, building relationships and creating a strong pipeline of candidates. Lead with a robust, fair and consistent interview process, ensure candidates fit the cultural and commercial capability of the role. Partner with internal recruitment to execute area recruitment strategies and maintain headcount at agreed levels. Ensure all new recruits receive a structured, high quality on-boarding experience. Provide mentoring and high visibility leadership, during the first 90 days of a new recruit's service. Leadership & People Management (Remote Teams) Lead, coach, and performance-manage Partners. Foster a high-performance, accountable, and collaborative remote culture Conduct regular virtual one-to-ones, performance reviews, and team meetings Execute effective recruitment, onboarding, and retention of top-performing agents. Operational Excellence Ensure consistent application of processes, systems, and best practice Act as escalation point for complex transactions, complaints, or service issues Create strong collaborative working relationships between Partners and Support services - Nexus, Marketing, Branch network, to enable efficient workflows. Monitor service standards, customer satisfaction, and brand reputation. Compliance & Risk Management Ensure full compliance with estate agency legislation, AML, GDPR, and company policies. Monitor audit outcomes and implement improvements where required. Promote a strong compliance-first culture across remote teams. Brand & Market Representation Act as a brand ambassador within the area. Build strong relationships with local partners, introducers, and stakeholders. Support marketing initiatives and localised/centralised campaigns. Maintain consistent brand standards across all Partnerships. Strategic Contribution Contribute to regional and national strategy development. Provide insight on market trends, competitor activity, and customer behaviour. Support change initiatives, technology adoption, and continuous improvement. Key Performance Indicators (KPIs) Revenue and profitability per Partnership - delivering accountability to annual branch budget. Recruit to build and maintain operational structure in line with agreed budgets. Weekly Instruction run rate/Partner. Average fee achieved at instruction and exchange. Customer satisfaction and complaint resolution. Compliance audit results. Team engagement, retention, and productivity. Skills & Competencies Essential Proven leadership experience within estate agency. Strong commercial acumen and data-driven decision making. Excellent communication and influencing skills. High emotional intelligence and coaching capability. Desirable Experience within hybrid, self-employed, or multi-branch network agency models Familiarity with CRM, digital marketing platforms, and PropTech tools. Change management or scale-up experience. Personal Attributes Self-motivated and results focused. Comfortable operating with autonomy and accountability. Adaptable and resilient in a fast-changing environment. Values-led leader who inspires/builds trust and consistency. Working Pattern Remote-first role with travel required within the area and to HQ based meetings. 40 hours a week, remote working aligned to business and customer needs. The Finer Details We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant:Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities:At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies:Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
VP Sales, Enterprise
APEXX Global
Job Title: VP Sales, Enterprise Reporting to: Head of Sales & Partnerships Location: London - Hybrid-Working: 3 days in office, 2 days from home. Travel Frequency: Frequent travel across UK, Europe & International Required. OVERVIEW: APEXX is pioneering payment orchestration, transforming the global payments landscape with cutting edge technology and innovation. As a leader in Fintech, we're committed to excellence, driving forward thinking solutions that empower businesses worldwide. We are recruiting a solution orientated, target driven and revenue generating VP Sales to drive market expansion, accelerating enterprise acquisition, and establishing repeatable, data driven sales excellence across regions and verticals. You'll be a commercially relentless Sales Leader who thrives in challenging Enterprise Sales Environments, understands the complexity of the Modern Payment Ecosystems and executes Deal Closure at Scale. You will be working with fast growing companies, PLCs and will always on the move with natural ability in combining strategic vision with operational discipline. As an Enterprise Level Commercial Individual whom is always one step ahead. You'll have the drive and tenacity to connect with decision makers and possess the art of curating an appealing story to demonstrate E2E value of our products and services. This role is strategic and focused on delivering solutions to our customers, therefore the sales process is naturally complex. We are a trusted advisor to our clients and provide access to innovative solutions so you will have both technical and business acumen, with the gravitas to operate at the ground and move up to engage at C Suite level. WHAT YOU'LL DO: Selling APEXX Core Payment Solutions to enterprise corporations globally but with a primarily focus on EMEA & APAC headquartered organisations Increasing revenues and profit by successfully selling APEXX solutions to self sourced, pre qualified large, international online merchant prospects through customised and bespoke commercial proposals. Ensuring sales metrics are met & exceeded Coordinating closely with internal departments such as Risk and Anti Fraud and agree on tailored risk settings and configurations for prospects being approached ABOUT YOU: You've done this before: You have 7+ years of experience in a Commercial Role selling payments solutions to enterprise level customers and demonstrated experience working in a Fintech/Payments environment. You're results oriented: You move with agility and adapt under evolving circumstances and set stretched goals You're customer centric: You take a consultative process that is effectively utilised to solve customer problems and generate new business opportunities, and you're not afraid to get creative to close a deal You're relentlessly driven: You take your Sales Metrics (including forecasting) seriously, drive and maintain a healthy pipeline, whilst never forgetting the ICP You're a Hunter not a Farmer; You carve out your own success and focus on the reward for doing so You're a great communicator: You can simplify complex information, build trust, and influence stakeholders at all levels Passionate about FinTech: Wants to work in the forefront of the market, with a passion for innovation BENEFITS: Aside from the opportunity to work for a tech scale up, having great responsibility and varied tasks every day, other benefits includes: Health: APEXX Pension Scheme, offering salary exchange, Life Insurance 4x salary & 5 years' salary protection for critical illness, we care package with access to 24 hour GP's globally, Bike 2 work scheme, Enhanced Adoption, Maternity & Paternity Leave Holiday: 25 days holiday plus bank holidays. We love birthdays! - additional paid holiday for your birthday. Holiday increases a day each year after 3 years with APEXX and have the option to carry 5 days holiday over to the following year. Social: Monthly team outings & incentives. Some of our recent ones include: Yoga, Break Out Rooms, APEXX Quizzes, Wine Tasting, Afternoon Tea's, Golf Tournaments. ABOUT APEXX: APEXX is a dynamic Fintech scale up founded in 2016 with the goal of creating cutting edge payment technology. Our vision is to be the payment industry's most merchant centric provider. Through our platform a merchant can connect via a simple API connection to the world's payment ecosystem, increasing conversion at lower cost and satisfying their entire payments needs. We excel at bringing transparency, efficiency, and competition to the payments market. What's more, we won the 'Most Disruptive Payment Technology' award in 2018 for the second consecutive year. No other company has ever retained this award and it demonstrates that APEXX is at the forefront of what can be achieved in Payments Technology. The team is incredibly committed and enthusiastic about what we are building - top of the class payments solutions and a valuable business. This is infectious and creates a wonderful office atmosphere. We have a supportive, relaxed yet high performing, and high trust culture. APEXX is an equal opportunities employer committed to encouraging equality, diversity, and inclusion among our employees and eliminating discrimination. We do not accept speculative CVs or candidate profiles from Recruitment Agencies.
Mar 21, 2026
Full time
Job Title: VP Sales, Enterprise Reporting to: Head of Sales & Partnerships Location: London - Hybrid-Working: 3 days in office, 2 days from home. Travel Frequency: Frequent travel across UK, Europe & International Required. OVERVIEW: APEXX is pioneering payment orchestration, transforming the global payments landscape with cutting edge technology and innovation. As a leader in Fintech, we're committed to excellence, driving forward thinking solutions that empower businesses worldwide. We are recruiting a solution orientated, target driven and revenue generating VP Sales to drive market expansion, accelerating enterprise acquisition, and establishing repeatable, data driven sales excellence across regions and verticals. You'll be a commercially relentless Sales Leader who thrives in challenging Enterprise Sales Environments, understands the complexity of the Modern Payment Ecosystems and executes Deal Closure at Scale. You will be working with fast growing companies, PLCs and will always on the move with natural ability in combining strategic vision with operational discipline. As an Enterprise Level Commercial Individual whom is always one step ahead. You'll have the drive and tenacity to connect with decision makers and possess the art of curating an appealing story to demonstrate E2E value of our products and services. This role is strategic and focused on delivering solutions to our customers, therefore the sales process is naturally complex. We are a trusted advisor to our clients and provide access to innovative solutions so you will have both technical and business acumen, with the gravitas to operate at the ground and move up to engage at C Suite level. WHAT YOU'LL DO: Selling APEXX Core Payment Solutions to enterprise corporations globally but with a primarily focus on EMEA & APAC headquartered organisations Increasing revenues and profit by successfully selling APEXX solutions to self sourced, pre qualified large, international online merchant prospects through customised and bespoke commercial proposals. Ensuring sales metrics are met & exceeded Coordinating closely with internal departments such as Risk and Anti Fraud and agree on tailored risk settings and configurations for prospects being approached ABOUT YOU: You've done this before: You have 7+ years of experience in a Commercial Role selling payments solutions to enterprise level customers and demonstrated experience working in a Fintech/Payments environment. You're results oriented: You move with agility and adapt under evolving circumstances and set stretched goals You're customer centric: You take a consultative process that is effectively utilised to solve customer problems and generate new business opportunities, and you're not afraid to get creative to close a deal You're relentlessly driven: You take your Sales Metrics (including forecasting) seriously, drive and maintain a healthy pipeline, whilst never forgetting the ICP You're a Hunter not a Farmer; You carve out your own success and focus on the reward for doing so You're a great communicator: You can simplify complex information, build trust, and influence stakeholders at all levels Passionate about FinTech: Wants to work in the forefront of the market, with a passion for innovation BENEFITS: Aside from the opportunity to work for a tech scale up, having great responsibility and varied tasks every day, other benefits includes: Health: APEXX Pension Scheme, offering salary exchange, Life Insurance 4x salary & 5 years' salary protection for critical illness, we care package with access to 24 hour GP's globally, Bike 2 work scheme, Enhanced Adoption, Maternity & Paternity Leave Holiday: 25 days holiday plus bank holidays. We love birthdays! - additional paid holiday for your birthday. Holiday increases a day each year after 3 years with APEXX and have the option to carry 5 days holiday over to the following year. Social: Monthly team outings & incentives. Some of our recent ones include: Yoga, Break Out Rooms, APEXX Quizzes, Wine Tasting, Afternoon Tea's, Golf Tournaments. ABOUT APEXX: APEXX is a dynamic Fintech scale up founded in 2016 with the goal of creating cutting edge payment technology. Our vision is to be the payment industry's most merchant centric provider. Through our platform a merchant can connect via a simple API connection to the world's payment ecosystem, increasing conversion at lower cost and satisfying their entire payments needs. We excel at bringing transparency, efficiency, and competition to the payments market. What's more, we won the 'Most Disruptive Payment Technology' award in 2018 for the second consecutive year. No other company has ever retained this award and it demonstrates that APEXX is at the forefront of what can be achieved in Payments Technology. The team is incredibly committed and enthusiastic about what we are building - top of the class payments solutions and a valuable business. This is infectious and creates a wonderful office atmosphere. We have a supportive, relaxed yet high performing, and high trust culture. APEXX is an equal opportunities employer committed to encouraging equality, diversity, and inclusion among our employees and eliminating discrimination. We do not accept speculative CVs or candidate profiles from Recruitment Agencies.
Head of Clinical Services
Alexander Mae HR Bristol, Somerset
Head of Clinical Services - Ophthalmology We are working with a leading NHS and private ophthalmology provider to recruit an experienced Head of Clinical Services to join their friendly, forward-thinking team at a modern site in Bristol (Aztec West) . This is a unique opportunity to shape and deliver clinical strategy, drive professional development, and ensure regulatory compliance across multiple locations. Key Responsibilities Lead the development and implementation of clinical protocols, standards, and training programmes, including Ophthalmic Technician, pre-reg, and IP placements. Oversee professional registration, CPD compliance, and audit readiness. Attend Clinical Governance Committees and represent the organisation at industry forums, conferences, and practice locations. Drive adoption of advanced diagnostic technologies (OCT, biometry, fundus imaging, glaucoma management). Mentor ophthalmic technicians and support talent development pathways. Collaborate with external agencies to advise on enhanced eye care services. Monitor clinical KPIs, patient outcomes, and lead quality improvement initiatives. Oversee all planned outpatient clinical activity across all sites. Manage and develop a large, multi-disciplinary clinical team. Build relationships with stakeholders (ICBs, NHS Trusts, Health Boards, Primary Care) to optimise patient care. Person Specification Essential: Fully qualified optometrist registered with the GOC. Minimum 10 years post-qualification experience, including 5+ years in senior clinical roles. Proven track record in clinical governance, audit, and training delivery. Exceptional leadership, communication, and stakeholder management skills. Confident with Office 365 and tech systems (training provided). Ability to manage competing priorities calmly and clearly. Understanding of CQC standards, NHS standards, and ICB criteria. Desirable: Experience in multi-site optical practices, NHS/ISP ophthalmology services, or ICB commissioning. Higher qualifications (MOptom, Professional Certificate in Glaucoma, IP qualification). Published research or contributions to optometric journals. Familiarity with patient electronic medical management systems (e.g., Open Eyes). Strategic thinker with commercial awareness. What's on Offer Competitive salary: £75,000 - £90,000 per annum 25 days holiday + bank holidays (increasing with service) Performance bonus Pension scheme Enhanced family leave and sick pay Employee Assistance Programme - 24/7 confidential support Perks & discounts (private healthcare/dental care, retail savings) GOC fees paid + generous CPD allowance Ongoing training and development opportunities Opportunity to shape national clinical strategy in a growing, innovative group Hours: 40 hours per week, 100% office based.
Mar 20, 2026
Full time
Head of Clinical Services - Ophthalmology We are working with a leading NHS and private ophthalmology provider to recruit an experienced Head of Clinical Services to join their friendly, forward-thinking team at a modern site in Bristol (Aztec West) . This is a unique opportunity to shape and deliver clinical strategy, drive professional development, and ensure regulatory compliance across multiple locations. Key Responsibilities Lead the development and implementation of clinical protocols, standards, and training programmes, including Ophthalmic Technician, pre-reg, and IP placements. Oversee professional registration, CPD compliance, and audit readiness. Attend Clinical Governance Committees and represent the organisation at industry forums, conferences, and practice locations. Drive adoption of advanced diagnostic technologies (OCT, biometry, fundus imaging, glaucoma management). Mentor ophthalmic technicians and support talent development pathways. Collaborate with external agencies to advise on enhanced eye care services. Monitor clinical KPIs, patient outcomes, and lead quality improvement initiatives. Oversee all planned outpatient clinical activity across all sites. Manage and develop a large, multi-disciplinary clinical team. Build relationships with stakeholders (ICBs, NHS Trusts, Health Boards, Primary Care) to optimise patient care. Person Specification Essential: Fully qualified optometrist registered with the GOC. Minimum 10 years post-qualification experience, including 5+ years in senior clinical roles. Proven track record in clinical governance, audit, and training delivery. Exceptional leadership, communication, and stakeholder management skills. Confident with Office 365 and tech systems (training provided). Ability to manage competing priorities calmly and clearly. Understanding of CQC standards, NHS standards, and ICB criteria. Desirable: Experience in multi-site optical practices, NHS/ISP ophthalmology services, or ICB commissioning. Higher qualifications (MOptom, Professional Certificate in Glaucoma, IP qualification). Published research or contributions to optometric journals. Familiarity with patient electronic medical management systems (e.g., Open Eyes). Strategic thinker with commercial awareness. What's on Offer Competitive salary: £75,000 - £90,000 per annum 25 days holiday + bank holidays (increasing with service) Performance bonus Pension scheme Enhanced family leave and sick pay Employee Assistance Programme - 24/7 confidential support Perks & discounts (private healthcare/dental care, retail savings) GOC fees paid + generous CPD allowance Ongoing training and development opportunities Opportunity to shape national clinical strategy in a growing, innovative group Hours: 40 hours per week, 100% office based.
Educational Sales Consultant - Southern England, Oxfordshire, Buckinghamshire, Berkshire and We ...
News Corporation
Educational Sales Consultant - Southern England, Oxfordshire, Buckinghamshire, Berkshire and West London HarperCollins Publishers Employment Type Part time Term Time Only Contract - 39 weeks a year Location Remote United Kingdom (multiple locations) West Berkshire Buckinghamshire Oxfordshire Home Based Salary £26,500 - £30,500 (GBP) Term Time Only Contract - 39 weeks a year Team Collins Seniority Mid-level Closing: 11:59pm, 19th Mar 2026 GMT Perks and benefits Work from home option Healthcare Retirement benefits Wellness programs Employee Assistance Programme Enhanced maternity and paternity leave Extra holiday Professional development Mentoring/coaching Paid volunteer days Flexible benefits scheme Cycle to work scheme Candidate happiness 8.67 (34445) Job Description The Education Sales Consultant will be responsible for visiting schools and building relationships with teachers in a specified territory to promote Collins books and digital resources for schools, leading to an increase in sales in the territory. You will be required to work closely with your Sales Team Leader, Schools Sales Director and other members of the sales team. Core Responsibilities To visit schools to sell Collins books and resources to teachers, including Heads of Departments, Headteachers, subject specialists, Multi Academy trusts, and LA Advisors/coordinators. To develop/maintain strong relationships with key stakeholders in schools via face to face appointments, and via Zoom/Teams appointments. Develop and maintain a good knowledge and understanding of curriculum requirements and how Collins products support them. Embrace and implement a consultative sales approach. Grow sales of Collins titles in schools and education establishments, achieving (and ideally exceeding) sales targets. Develop relationships and increase business with existing Collins user schools. Ensure targets for the number of schools evaluating Collins resources are met. Secure new adoptions of Collins resources in schools and education establishments. Ensure targets for the number of schools visited are met. Ensure contacts and visits made are recorded in the CRM and it is kept up to date for your territory. Attend events/exhibitions and teacher meetings when necessary. Attend regional/national training days and sales meetings and conferences when necessary. Be responsible for a sales territory, maintenance of accounts, and related administration. Experience Required Previous experience in a sales position. Excellent knowledge of the education sector. Good understanding of the UK Schools education system would be advantageous. Skills Required Excellent communication skills. Good presentation skills, both 'in person' and digitally. Excellent interpersonal/relationship building skills. Driving licence. Negotiation skills. Computer literacy including Word and Excel. Commercial, driven by sales success. Self motivated - able to work without direct supervision. Well organised. Positive, energetic approach. Benefits Company Car. Enhanced pay for maternity, paternity, adoption and shared parental leave. Private healthcare cover and life assurance. Free access to HeadSpace, employee assistance programme (24 hour helpline), mental health first aiders, and a wellbeing portal. Employee networks: HC All In (open forum), Elevate (for ethnic minority colleagues), HarperParents, Menopause at Work, Pride at HC, Social Mobility Network and Neurodiversity at Work. Unlimited training on our Learning and Development portal, management courses (up to MA level) and mentoring programmes. Virtual GP and eyecare vouchers. Gym membership discount. Charitable donation matching and 2 volunteering days. We're a certified Carbon Neutral company. Free e books and audiobooks, digital newspaper subscriptions and discounts on books. At HarperCollins, we value authenticity and integrity in our recruitment process. To ensure a fair and accurate evaluation of all applications, we ask that all responses to assessment questions reflect your own thoughts, experiences, and capabilities. This allows us to fairly assess your knowledge, skills, and experience to determine how they align with the role. We value diverse perspectives and genuine contributions, even if answers are not perfect. The use of AI tools or external assistance to generate responses is discouraged unless explicitly permitted for specific tasks. If you wish to discuss anything regarding this position and/or your application to this role, please reach out directly with subject heading 'Vacancy Query' plus the job title and we will aim to get back to you within 5 working days. Please note, if you are interested in the role you would need to submit your application via Applied. We do not accept email applications.
Mar 20, 2026
Full time
Educational Sales Consultant - Southern England, Oxfordshire, Buckinghamshire, Berkshire and West London HarperCollins Publishers Employment Type Part time Term Time Only Contract - 39 weeks a year Location Remote United Kingdom (multiple locations) West Berkshire Buckinghamshire Oxfordshire Home Based Salary £26,500 - £30,500 (GBP) Term Time Only Contract - 39 weeks a year Team Collins Seniority Mid-level Closing: 11:59pm, 19th Mar 2026 GMT Perks and benefits Work from home option Healthcare Retirement benefits Wellness programs Employee Assistance Programme Enhanced maternity and paternity leave Extra holiday Professional development Mentoring/coaching Paid volunteer days Flexible benefits scheme Cycle to work scheme Candidate happiness 8.67 (34445) Job Description The Education Sales Consultant will be responsible for visiting schools and building relationships with teachers in a specified territory to promote Collins books and digital resources for schools, leading to an increase in sales in the territory. You will be required to work closely with your Sales Team Leader, Schools Sales Director and other members of the sales team. Core Responsibilities To visit schools to sell Collins books and resources to teachers, including Heads of Departments, Headteachers, subject specialists, Multi Academy trusts, and LA Advisors/coordinators. To develop/maintain strong relationships with key stakeholders in schools via face to face appointments, and via Zoom/Teams appointments. Develop and maintain a good knowledge and understanding of curriculum requirements and how Collins products support them. Embrace and implement a consultative sales approach. Grow sales of Collins titles in schools and education establishments, achieving (and ideally exceeding) sales targets. Develop relationships and increase business with existing Collins user schools. Ensure targets for the number of schools evaluating Collins resources are met. Secure new adoptions of Collins resources in schools and education establishments. Ensure targets for the number of schools visited are met. Ensure contacts and visits made are recorded in the CRM and it is kept up to date for your territory. Attend events/exhibitions and teacher meetings when necessary. Attend regional/national training days and sales meetings and conferences when necessary. Be responsible for a sales territory, maintenance of accounts, and related administration. Experience Required Previous experience in a sales position. Excellent knowledge of the education sector. Good understanding of the UK Schools education system would be advantageous. Skills Required Excellent communication skills. Good presentation skills, both 'in person' and digitally. Excellent interpersonal/relationship building skills. Driving licence. Negotiation skills. Computer literacy including Word and Excel. Commercial, driven by sales success. Self motivated - able to work without direct supervision. Well organised. Positive, energetic approach. Benefits Company Car. Enhanced pay for maternity, paternity, adoption and shared parental leave. Private healthcare cover and life assurance. Free access to HeadSpace, employee assistance programme (24 hour helpline), mental health first aiders, and a wellbeing portal. Employee networks: HC All In (open forum), Elevate (for ethnic minority colleagues), HarperParents, Menopause at Work, Pride at HC, Social Mobility Network and Neurodiversity at Work. Unlimited training on our Learning and Development portal, management courses (up to MA level) and mentoring programmes. Virtual GP and eyecare vouchers. Gym membership discount. Charitable donation matching and 2 volunteering days. We're a certified Carbon Neutral company. Free e books and audiobooks, digital newspaper subscriptions and discounts on books. At HarperCollins, we value authenticity and integrity in our recruitment process. To ensure a fair and accurate evaluation of all applications, we ask that all responses to assessment questions reflect your own thoughts, experiences, and capabilities. This allows us to fairly assess your knowledge, skills, and experience to determine how they align with the role. We value diverse perspectives and genuine contributions, even if answers are not perfect. The use of AI tools or external assistance to generate responses is discouraged unless explicitly permitted for specific tasks. If you wish to discuss anything regarding this position and/or your application to this role, please reach out directly with subject heading 'Vacancy Query' plus the job title and we will aim to get back to you within 5 working days. Please note, if you are interested in the role you would need to submit your application via Applied. We do not accept email applications.
Sr. Director Customer Success (UK Remote)
First Advantage West Bridgford, Nottinghamshire
We are seeking an individual located in the UK. This is a Remote work from home position, and individual is required to reside and be authorized to work in the United Kingdom. We are on the front line of recruitment, enabling organizations to hire smarter and onboard faster. At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage - our team members. Say hello to a rewarding career and come join a leading provider of mission critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. We are seeking a remote Sr. Director, Customer Success; Individual must be in United Kingdom. About First Advantage First Advantage (NASDAQ: FA) is a leading provider of global software and data in the HR technology industry. Enabled by proprietary technology and AI, First Advantage's platforms, data, and APIs power comprehensive employment background screening, identity solutions, and verification services. Headquartered in Atlanta, GA, we have an internationally distributed workforce of about 10,000 employees spanning 17 countries. With a strong emphasis on innovation, automation, and customer success, First Advantage empowers 80,000 organizations to modernize their hiring and onboarding processes on a global scale. What You'll Do: The Sr. Director of Customer Success responsible for the Finance Vertical leads a high performing organisation that drives value realisation, retention, and expansion across banks, insurance, payments, capital markets, and fintech customers. This executive owns the end to end post sales customer lifecycle-from onboarding through to renewal-ensuring operational excellence and measurable ROI aligned to finance specific priorities (e.g., risk & compliance, operational efficiency, customer experience, and data security). You will build the vertical strategy for a portfolio of complex enterprise accounts, partnering cross functionally with Sales, Operations, Product, Customer Care, and Marketing to deliver exceptional customer outcomes and sustainable revenue growth. Responsibilities: Strategy & Leadership Define and execute the finance-vertical CS strategy, segmented by sub vertical (banking, insurance, payments) and customer tier (strategic, enterprise, mid market). Build, scale, and mentor a diverse team of Customer Success Managers and Directors. Establish a value framework with finance relevant KPIs, outcome maps, and executive communications (QBRs). Own the renewal and net retention for your customer base (clear rules of engagement and forecast accountability). Customer Outcomes & Advocacy Ensure successful onboarding and time to value with robust project governance for complex, multi stakeholder programs. Drive QBR cadence with key stakeholders; communicate value tied to business cases and regulatory imperatives. Drive adoption, maturity, and expansion through structured success plans, territory maps and executive sponsorship programs. Build customer advocacy (references, case studies, advisory boards) aligned to the finance ecosystem. Cross Functional Partnerships Partner with Product on voice of customer, roadmap validation, beta programs, and finance grade features (security, reporting, controls). Partner with Implementation teams for onboarding, reduce time to value, and ensure high quality project delivery. Align with Sales teams on expansion strategies, whitespace analysis, commercial alignment, and account plans. Collaborate with Support and Engineering on incident management, major incident communications, and reliability narratives. Operational Excellence Design and operationalize a CS operating model: segmentation, coverage, health scoring, success planning, QBR templates, renewals forecast, and escalation paths. Own CS budget, capacity planning, hiring plan, and productivity benchmarks. What You May Need to be Successful: Bachelor's degree or equivalent work experience. MBA highly desired. 3+ years of related experience in Account Management. 2+ years of organizational leadership experience. 5+ years of experience managing accounts valued at over $500k (significant company experience managing complex, high value accounts). Ability to manage and lead during times of change and organizational transformation. Understanding how to work growth businesses in a competitive environment. Excellent tactical execution skills. Strong sense of process and the ability to innovate on process tools and conventions. Ability to craft detailed, well written communications and proposals. Maintain a high emphasis on teamwork, collaboration, and process innovation. Ability to influence others through strong verbal and written communication. Strategic mindset: self directed, organized, analytical, and have excellent problem analysis/problem solving skills. Ability to build relationships, communicate effectively throughout an organization, influence, negotiate, and establish mutually agreeable expectations. Diligent, resourceful, versatile, and able to multitask. Ability to travel at least 25% Preferred: Entrepreneurial style with proven ability to thrive in a dynamic, changing environment where a critical key to success is the ability to optimize and leverage limited resources. Why First Advantage is Your Next Big Career Move First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best in class user experiences, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Benefits Health & Wellbeing: Medical, Vision, Dental, Bike2Work Scheme, Employee Assistance Programme. Personal Financial Planning: Pension with employer contribution, Life Assurance and Financial and Legal Helpline. Personal & Family Leave: Holidays (PTO), Enhanced Maternity Leave, Sick Pay. Career Development: Mentoring Programme, SOAR Programme (Manager development), and Annual Performance Reviews. What Are You Waiting For? Apply Today! You have learned a little about us today - we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now! United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.
Mar 19, 2026
Full time
We are seeking an individual located in the UK. This is a Remote work from home position, and individual is required to reside and be authorized to work in the United Kingdom. We are on the front line of recruitment, enabling organizations to hire smarter and onboard faster. At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage - our team members. Say hello to a rewarding career and come join a leading provider of mission critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. We are seeking a remote Sr. Director, Customer Success; Individual must be in United Kingdom. About First Advantage First Advantage (NASDAQ: FA) is a leading provider of global software and data in the HR technology industry. Enabled by proprietary technology and AI, First Advantage's platforms, data, and APIs power comprehensive employment background screening, identity solutions, and verification services. Headquartered in Atlanta, GA, we have an internationally distributed workforce of about 10,000 employees spanning 17 countries. With a strong emphasis on innovation, automation, and customer success, First Advantage empowers 80,000 organizations to modernize their hiring and onboarding processes on a global scale. What You'll Do: The Sr. Director of Customer Success responsible for the Finance Vertical leads a high performing organisation that drives value realisation, retention, and expansion across banks, insurance, payments, capital markets, and fintech customers. This executive owns the end to end post sales customer lifecycle-from onboarding through to renewal-ensuring operational excellence and measurable ROI aligned to finance specific priorities (e.g., risk & compliance, operational efficiency, customer experience, and data security). You will build the vertical strategy for a portfolio of complex enterprise accounts, partnering cross functionally with Sales, Operations, Product, Customer Care, and Marketing to deliver exceptional customer outcomes and sustainable revenue growth. Responsibilities: Strategy & Leadership Define and execute the finance-vertical CS strategy, segmented by sub vertical (banking, insurance, payments) and customer tier (strategic, enterprise, mid market). Build, scale, and mentor a diverse team of Customer Success Managers and Directors. Establish a value framework with finance relevant KPIs, outcome maps, and executive communications (QBRs). Own the renewal and net retention for your customer base (clear rules of engagement and forecast accountability). Customer Outcomes & Advocacy Ensure successful onboarding and time to value with robust project governance for complex, multi stakeholder programs. Drive QBR cadence with key stakeholders; communicate value tied to business cases and regulatory imperatives. Drive adoption, maturity, and expansion through structured success plans, territory maps and executive sponsorship programs. Build customer advocacy (references, case studies, advisory boards) aligned to the finance ecosystem. Cross Functional Partnerships Partner with Product on voice of customer, roadmap validation, beta programs, and finance grade features (security, reporting, controls). Partner with Implementation teams for onboarding, reduce time to value, and ensure high quality project delivery. Align with Sales teams on expansion strategies, whitespace analysis, commercial alignment, and account plans. Collaborate with Support and Engineering on incident management, major incident communications, and reliability narratives. Operational Excellence Design and operationalize a CS operating model: segmentation, coverage, health scoring, success planning, QBR templates, renewals forecast, and escalation paths. Own CS budget, capacity planning, hiring plan, and productivity benchmarks. What You May Need to be Successful: Bachelor's degree or equivalent work experience. MBA highly desired. 3+ years of related experience in Account Management. 2+ years of organizational leadership experience. 5+ years of experience managing accounts valued at over $500k (significant company experience managing complex, high value accounts). Ability to manage and lead during times of change and organizational transformation. Understanding how to work growth businesses in a competitive environment. Excellent tactical execution skills. Strong sense of process and the ability to innovate on process tools and conventions. Ability to craft detailed, well written communications and proposals. Maintain a high emphasis on teamwork, collaboration, and process innovation. Ability to influence others through strong verbal and written communication. Strategic mindset: self directed, organized, analytical, and have excellent problem analysis/problem solving skills. Ability to build relationships, communicate effectively throughout an organization, influence, negotiate, and establish mutually agreeable expectations. Diligent, resourceful, versatile, and able to multitask. Ability to travel at least 25% Preferred: Entrepreneurial style with proven ability to thrive in a dynamic, changing environment where a critical key to success is the ability to optimize and leverage limited resources. Why First Advantage is Your Next Big Career Move First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best in class user experiences, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Benefits Health & Wellbeing: Medical, Vision, Dental, Bike2Work Scheme, Employee Assistance Programme. Personal Financial Planning: Pension with employer contribution, Life Assurance and Financial and Legal Helpline. Personal & Family Leave: Holidays (PTO), Enhanced Maternity Leave, Sick Pay. Career Development: Mentoring Programme, SOAR Programme (Manager development), and Annual Performance Reviews. What Are You Waiting For? Apply Today! You have learned a little about us today - we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now! United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.
Inks & Materials Technician
Xaar PLC
Location: Huntingdon, Ermine Business Park Inkjet Innovator. Trusted Partner. Sustainable Future. Xaar is here to create a world where you can print anything you can imagine. Xaar has defined 5 values which are vital to our business; each represents an area of essential importance to us. Their existence is intended to guide difficult decisions and shape behaviour. Creative - we push the boundaries of what's possible Collaborative - everyone is a partner; we help each other freely and willingly Innovative - we always strive to constantly improve Integrity - we deliver on our promises Passion - we care about our technology, our products, our partners and each other Purpose of Role Execute laboratory procedures to ensure high quality data is available for the characterisation of inks, fluids and materials and the validation of printheads and sub-assemblies. Working alongside other members of the team to ensure delivery of our weekly output target. Occasional support for other R&D projects related to new product developments. Reporting Relationships Reports to: Team Lead - Inks & Materials Line management responsibility: None Key Accountabilities Supporting customer application development and adoption of our printhead technologies through: Measurement of fluid physical properties Compatibility testing of materials and fluids Measurement of material physical properties Data collating and reporting Contribution to new test developmentOperation, calibration and maintenance of relevant laboratory test equipment Ensuring good housekeeping and compliance with all laboratory Health and Safety policies. Use of multiple laboratory instruments (after training) Safe handling of chemicals and inks Tightly defined timescales Working unsupervised Ensuring recorded data is of high quality Early communication and resolution of issues that threaten non-delivery of our weekly target. Key Internal Relationships Operations - Product Support, Materials & Logistics, H&S Commercial - Field Applications Person Specification Ability to follow defined processes High attention to detail Strong communication and interpersonal skills Effective team worker Highly organised and flexible Pride in data integrity Ability to present data in different formats Experience of 'A' level / ONC or higher in a scientific subject. Previous laboratory or process-driven experience. A good command of English Computer literate Click the 'Apply for this job' icon to upload your CV and start your application.
Mar 18, 2026
Full time
Location: Huntingdon, Ermine Business Park Inkjet Innovator. Trusted Partner. Sustainable Future. Xaar is here to create a world where you can print anything you can imagine. Xaar has defined 5 values which are vital to our business; each represents an area of essential importance to us. Their existence is intended to guide difficult decisions and shape behaviour. Creative - we push the boundaries of what's possible Collaborative - everyone is a partner; we help each other freely and willingly Innovative - we always strive to constantly improve Integrity - we deliver on our promises Passion - we care about our technology, our products, our partners and each other Purpose of Role Execute laboratory procedures to ensure high quality data is available for the characterisation of inks, fluids and materials and the validation of printheads and sub-assemblies. Working alongside other members of the team to ensure delivery of our weekly output target. Occasional support for other R&D projects related to new product developments. Reporting Relationships Reports to: Team Lead - Inks & Materials Line management responsibility: None Key Accountabilities Supporting customer application development and adoption of our printhead technologies through: Measurement of fluid physical properties Compatibility testing of materials and fluids Measurement of material physical properties Data collating and reporting Contribution to new test developmentOperation, calibration and maintenance of relevant laboratory test equipment Ensuring good housekeeping and compliance with all laboratory Health and Safety policies. Use of multiple laboratory instruments (after training) Safe handling of chemicals and inks Tightly defined timescales Working unsupervised Ensuring recorded data is of high quality Early communication and resolution of issues that threaten non-delivery of our weekly target. Key Internal Relationships Operations - Product Support, Materials & Logistics, H&S Commercial - Field Applications Person Specification Ability to follow defined processes High attention to detail Strong communication and interpersonal skills Effective team worker Highly organised and flexible Pride in data integrity Ability to present data in different formats Experience of 'A' level / ONC or higher in a scientific subject. Previous laboratory or process-driven experience. A good command of English Computer literate Click the 'Apply for this job' icon to upload your CV and start your application.
Innovative Technology
Electronics Design Engineer
Innovative Technology Oldham, Lancashire
Are you an experienced Electronics Design Engineer, who is looking to work in a fast paced, global, market leading company? Here at Innovative Technology, we have an excellent opportunity for an experienced Electronics Design Engineer to join our site-based Electronics team at our global head office in Oldham, Greater Manchester. The Electronics Design Engineer role overview: Utilising your knowledge and practical skills to design analogue, digital and opto-electronic systems for our new and existing product range, ensuring our devices stay at the forefront of industry quality and security standards. Responsibilities of our Electronics Design Engineer: Work both independently and collaboratively on the development of new products and the enhancement of existing designs, from initial project brief through to volume manufacturing Research and evaluate existing and emerging technologies to support project and product development Develop, assess, and refine electronic design concepts to meet technical and commercial requirements Create and maintain system architecture diagrams and detailed electrical schematics Design, review, and optimise PCB layouts to ensure performance, reliability, and manufacturability Coordinate prototype builds with local and overseas manufacturing partners Perform functional testing and produce qualification and verification documentation Ensure all products meet defined specifications for quality, reliability, and cost efficiency Enable product compliance through EMC/Radio testing and Electrical Safety testing Assist with fault finding and root cause analysis Perform detailed analysis of any recurring faults and recommend design improvements to increase production yield, manufacturability and field reliability Carrying out component appraisals to qualify new and alternative components Identify suitable components based on performance, cost and availability Essential Skills & Experience: Degree in Electronic Engineering or a related engineering discipline Minimum of 2 years' experience in electronic design and development within an industry environment Experience designing analogue and digital electronic circuits Proficiency in schematic capture and PCB layout using industry-standard CAD tools (e.g., Altium, KiCad, PADS, or similar) Experience with electronic testing, debugging, and fault finding Knowledge of electromagnetic compatibility (EMC) principles and experience applying good EMC design practices Ability to interpret technical specifications and translate them into practical design solutions. Strong analytical and problem-solving skills Good communication skills with the ability to present technical information clearly Your Package & Perks: A competitive salary Flexible working hours 32 days holiday, (including public Holidays) plus the opportunity to earn up to an extra 13 days holiday each year Enhanced maternity/paternity/adoption leave & pay Enhanced Pension Contribution Healthcare Insurance (including dental) Wellbeing support Life Insurance Income Protection Insurance Educational Sponsorship Electric Car Scheme Onsite electric car charging points Free secure parking Cycle to Work Scheme Informal dress code Paid breaks, with premium free hot drinks We're Innovative Trading for over 30 years here at Innovative Technology, where we now have offices on five continents and employ around 400 people, with over 170 based from our state-of-the-art R&D hub. From self-service checkouts to arcade machines, we provide our retail, banking, kiosk, vending, gaming and amusement customers with products and services that help them securely accept automated payments, with our industry-leading technology keeping us at the forefront of our sector. We also provide facial analysis technology for age estimation and control access for some of the world's leading companies. By being true to our values of Innovation, Collaboration, Respect and Drive we've seen significant growth and won numerous domestic and international awards, whilst offering outstanding career opportunities and great benefits. You'll find us on the edge of the Pennines and less than half an hour from central Manchester, with modern offices, free parking and excellent transport links. We are a disability-confident employer, as such we will shortlist all candidates meeting our minimum criteria (as specified in the job description) who state they have a disability within their application. What's next? If you're an experienced Electronics Design Engineer and want to join our award-winning team working on the latest cutting-edge technology, we want to hear from you. A better way Through our people, drive and commitment we push boundaries to deliver innovative products and services. This is a two-part interview process, starting with a brief telephone screening followed by a formal site-based interview.
Mar 17, 2026
Full time
Are you an experienced Electronics Design Engineer, who is looking to work in a fast paced, global, market leading company? Here at Innovative Technology, we have an excellent opportunity for an experienced Electronics Design Engineer to join our site-based Electronics team at our global head office in Oldham, Greater Manchester. The Electronics Design Engineer role overview: Utilising your knowledge and practical skills to design analogue, digital and opto-electronic systems for our new and existing product range, ensuring our devices stay at the forefront of industry quality and security standards. Responsibilities of our Electronics Design Engineer: Work both independently and collaboratively on the development of new products and the enhancement of existing designs, from initial project brief through to volume manufacturing Research and evaluate existing and emerging technologies to support project and product development Develop, assess, and refine electronic design concepts to meet technical and commercial requirements Create and maintain system architecture diagrams and detailed electrical schematics Design, review, and optimise PCB layouts to ensure performance, reliability, and manufacturability Coordinate prototype builds with local and overseas manufacturing partners Perform functional testing and produce qualification and verification documentation Ensure all products meet defined specifications for quality, reliability, and cost efficiency Enable product compliance through EMC/Radio testing and Electrical Safety testing Assist with fault finding and root cause analysis Perform detailed analysis of any recurring faults and recommend design improvements to increase production yield, manufacturability and field reliability Carrying out component appraisals to qualify new and alternative components Identify suitable components based on performance, cost and availability Essential Skills & Experience: Degree in Electronic Engineering or a related engineering discipline Minimum of 2 years' experience in electronic design and development within an industry environment Experience designing analogue and digital electronic circuits Proficiency in schematic capture and PCB layout using industry-standard CAD tools (e.g., Altium, KiCad, PADS, or similar) Experience with electronic testing, debugging, and fault finding Knowledge of electromagnetic compatibility (EMC) principles and experience applying good EMC design practices Ability to interpret technical specifications and translate them into practical design solutions. Strong analytical and problem-solving skills Good communication skills with the ability to present technical information clearly Your Package & Perks: A competitive salary Flexible working hours 32 days holiday, (including public Holidays) plus the opportunity to earn up to an extra 13 days holiday each year Enhanced maternity/paternity/adoption leave & pay Enhanced Pension Contribution Healthcare Insurance (including dental) Wellbeing support Life Insurance Income Protection Insurance Educational Sponsorship Electric Car Scheme Onsite electric car charging points Free secure parking Cycle to Work Scheme Informal dress code Paid breaks, with premium free hot drinks We're Innovative Trading for over 30 years here at Innovative Technology, where we now have offices on five continents and employ around 400 people, with over 170 based from our state-of-the-art R&D hub. From self-service checkouts to arcade machines, we provide our retail, banking, kiosk, vending, gaming and amusement customers with products and services that help them securely accept automated payments, with our industry-leading technology keeping us at the forefront of our sector. We also provide facial analysis technology for age estimation and control access for some of the world's leading companies. By being true to our values of Innovation, Collaboration, Respect and Drive we've seen significant growth and won numerous domestic and international awards, whilst offering outstanding career opportunities and great benefits. You'll find us on the edge of the Pennines and less than half an hour from central Manchester, with modern offices, free parking and excellent transport links. We are a disability-confident employer, as such we will shortlist all candidates meeting our minimum criteria (as specified in the job description) who state they have a disability within their application. What's next? If you're an experienced Electronics Design Engineer and want to join our award-winning team working on the latest cutting-edge technology, we want to hear from you. A better way Through our people, drive and commitment we push boundaries to deliver innovative products and services. This is a two-part interview process, starting with a brief telephone screening followed by a formal site-based interview.
Country Manager - UK
Lyrebird Health
Country Manager - UK The Role We are hiring a Country Manager to own the UK business end to end. This role is accountable for scaling delivery across the NHS and ensuring every trust receives an exceptional, repeatable experience as Lyrebird grows. This is a senior, hands on role for an experienced NHS operator who has built and scaled healthcare delivery and wants real ownership, not a narrow functional remit. Lyrebird has established traction across the NHS and strong commercial momentum in the UK. As adoption grows, we are investing ahead of scale to ensure delivery quality, customer experience, and operational discipline keep pace with demand. The Country Manager will build the operating system for the UK business. This includes how we run pilots, roll out at scale, manage customer relationships, and hold ourselves and our customers to high standards. The goal is simple: every trust we work with becomes a long term partner and reference customer. About Us Lyrebird Health is transforming the quality and accessibility of healthcare by automating clinicians' most time consuming tasks. Thousands of clinicians across multiple disciplines use Lyrebird every day. Clinicians trust us to deliver a fast, reliable, and secure experience in high stakes clinical environments. We take that responsibility seriously and build our company around earning and maintaining that trust. If you are excited by the challenge of owning and scaling a mission critical NHS business, we would love to hear from you. What you'll do Own the UK business with accountability for operational performance and delivery outcomes Build the systems, processes, and team required to scale across the NHS Ensure every NHS trust receives a best in class customer experience Run pilots and rollouts that convert reliably and set Lyrebird up for long term success Lead customer delivery including implementation, training, go live, and ongoing relationships Establish strong governance, cadence, and accountability with senior NHS stakeholders Partner with commercial leadership to support sustainable growth Hire and lead the UK customer, implementation, and operations teams What you'll bring Deep NHS or UK healthcare experience Experience running a region, country, or large scale customer or operations function A track record of scaling delivery and customer experience in complex environments Strong judgment, high ownership, and comfort operating with ambiguity Experience in a scaling technology or healthcare business This is a senior leadership role. You will have operated at exec or near exec level, owned outcomes end to end, and led other senior leaders. At Lyrebird, you don't just write code - we help shape the future of the human experience. If you want to pioneer, to create, and to see your work touch lives directly, we'd love to hear from you. We're building a team that reflects the diversity of the people who'll benefit from our work. We want Lyrebird to be a place where everyone feels safe, supported, and able to thrive. If you're from an underrepresented background in tech, we especially encourage you to apply - even if you don't meet every single requirement.
Mar 17, 2026
Full time
Country Manager - UK The Role We are hiring a Country Manager to own the UK business end to end. This role is accountable for scaling delivery across the NHS and ensuring every trust receives an exceptional, repeatable experience as Lyrebird grows. This is a senior, hands on role for an experienced NHS operator who has built and scaled healthcare delivery and wants real ownership, not a narrow functional remit. Lyrebird has established traction across the NHS and strong commercial momentum in the UK. As adoption grows, we are investing ahead of scale to ensure delivery quality, customer experience, and operational discipline keep pace with demand. The Country Manager will build the operating system for the UK business. This includes how we run pilots, roll out at scale, manage customer relationships, and hold ourselves and our customers to high standards. The goal is simple: every trust we work with becomes a long term partner and reference customer. About Us Lyrebird Health is transforming the quality and accessibility of healthcare by automating clinicians' most time consuming tasks. Thousands of clinicians across multiple disciplines use Lyrebird every day. Clinicians trust us to deliver a fast, reliable, and secure experience in high stakes clinical environments. We take that responsibility seriously and build our company around earning and maintaining that trust. If you are excited by the challenge of owning and scaling a mission critical NHS business, we would love to hear from you. What you'll do Own the UK business with accountability for operational performance and delivery outcomes Build the systems, processes, and team required to scale across the NHS Ensure every NHS trust receives a best in class customer experience Run pilots and rollouts that convert reliably and set Lyrebird up for long term success Lead customer delivery including implementation, training, go live, and ongoing relationships Establish strong governance, cadence, and accountability with senior NHS stakeholders Partner with commercial leadership to support sustainable growth Hire and lead the UK customer, implementation, and operations teams What you'll bring Deep NHS or UK healthcare experience Experience running a region, country, or large scale customer or operations function A track record of scaling delivery and customer experience in complex environments Strong judgment, high ownership, and comfort operating with ambiguity Experience in a scaling technology or healthcare business This is a senior leadership role. You will have operated at exec or near exec level, owned outcomes end to end, and led other senior leaders. At Lyrebird, you don't just write code - we help shape the future of the human experience. If you want to pioneer, to create, and to see your work touch lives directly, we'd love to hear from you. We're building a team that reflects the diversity of the people who'll benefit from our work. We want Lyrebird to be a place where everyone feels safe, supported, and able to thrive. If you're from an underrepresented background in tech, we especially encourage you to apply - even if you don't meet every single requirement.
Solution Architect Director
GRAITEC GmbH
About Graitec Group Graitec is a global leader in Building Information Modeling (BIM) solutions, designing and developing software that helps architects, engineers, and manufacturers design smarter and better. With over 30 years of innovation and an entrepreneurial spirit, we've tripled our revenue in just five years. Our North Star is clear - accelerate the digital transformation of the AECO industry and model the future. We achieve this by growing our recurring revenue through innovative software and services that drive adoption, integration, and lasting value for our customers. Our 800 experts across 30+ offices in 12 countries support more than 270,000 users worldwide. As a global Autodesk Platinum Partner, we combine world class partnerships with our own cutting edge software and services to drive performance and sustainability across the industry. At Graitec, we move fast and think big. We collaborate across teams and borders, embrace diversity, and challenge ourselves to innovate every day. We believe in doing the right thing, breaking down silos, and making an impact together. Learn more about the Graitec Group: How we work: Growth, Agility, Innovation, Responsibility How we behave: Ambition, Engagement, One Graitec, Positive Energy About the Team Hiring You will be working with a great team of technical staff both in the (your country) and globally. Having the ability to pull upon the expertise of very highly knowledgeable people is a huge benefit, and will help you firstly settle into your role, but more importantly help you with your personal development. Role Overview The Director, Solution Architecture - EMEA is accountable for leading the pre sales solution architecture function within the EMEA Services organization. This role owns the technical pre sales engagement model and leads a distributed team of Solution Architects and Senior Consultants who partner closely with Sales to shape, scope, and win complex services and solutions opportunities. The Director ensures high quality client engagement across the full pre sales lifecycle- including discovery, demonstrations, technical workshops, solution design, scoping, and proposal development- while continuously improving effectiveness, consistency, and business impact across the region. The scope of pre sales covers all solutions commercialized by Graitec, including proprietary intellectual property as well as partner portfolios. As a Platinum Autodesk Partner, a significant portion of activity relates to Autodesk solutions, with a strong and growing emphasis on cloud based offerings. Key Responsibilities Leadership & Team Development Lead, mentor, and develop a team of 5-15 Solution Architects across EMEA, with primary concentration in the UK, France, Germany, and Spain Build a high performing, collaborative, and client focused pre sales culture across geographies Drive capability development in solution design, storytelling, client communication, and value articulation Pre Sales Excellence & Sales Partnership Own the end to end pre sales engagement model for Services in EMEA Act as a senior technical and solution authority in strategic and complex opportunities Partner closely with Graitec Account Managers to support opportunity qualification, solution strategy, and deal execution Ensure consistent, high quality scoping, technical approaches, and proposals across the region Portfolio & Industry Expertise Oversee pre sales support for services ranging from training and support to large scale, multi country implementation programs Ensure strong alignment with Graitec's solutions portfolio and Autodesk's evolving roadmap, particularly cloud and platform based offerings Apply deep understanding of the AEC (Architecture, Engineering & Construction) industry and its extended manufacturing value chain Continuous Improvement & Operational Effectiveness Continuously improve pre sales performance and efficiency, with a focus on: Increased win rates Stronger client impact and engagement quality More differentiated, outcome oriented service proposals Evolve pre sales processes to enable seamless execution, scalability, and sales satisfaction Define and track relevant KPIs to measure performance, quality, and business impact Stakeholder Alignment Report to the VP EMEA Services and collaborate closely with the Head of Solution Architecture - North America to ensure global alignment and best practice sharing Responsibilities Proven experience leading pre sales or solution architecture teams within a services or solutions organization Strong background as a senior consultant, solution architect, or pre sales leader in complex, enterprise environments Demonstrated experience working across multiple EMEA markets, ideally including the UK, France, Germany, and Spain Understanding of the AEC industry and related manufacturing ecosystems Hands on experience with Autodesk solutions, with strong familiarity with cloud based and platform offerings is a plus Strong sales acumen and credibility in client facing, executive level engagements Track record of driving continuous improvement, process maturity, and skills development in expert teams Qualifications Bachelor's degree in Engineering, Architecture, Construction Management, Computer Science, or a related technical field Master's degree (MBA, Engineering, Technology, or related discipline) is strongly preferred Minimum 10+ years of experience in solution architecture, consulting, or technical pre sales roles, with at least 3-5 years in a leadership capacity Proven experience leading and developing distributed, multi country teams (ideally across EMEA) Strong commercial and financial acumen, including exposure to revenue forecasting, margin management, and services profitability Demonstrated ability to align technical strategy with business objectives and sales performance targets Experience defining and implementing governance models, pre sales frameworks, and solution qualification standards Track record of driving continuous improvement, operational maturity, and organizational transformation Ability to operate at both strategic and operational levels - setting vision while remaining close to execution Strong executive presence with the ability to influence senior stakeholders and C level decision makers Experience collaborating cross functionally with Sales, Delivery, Product, and Executive Leadership teams Experience mentoring senior consultants/architects and building capability development programs Willingness and ability to travel across EMEA as required Interview Process We are looking for talents that will enjoy, live and accelerate our culture and values. At Graitec, We work together locally & globally with an Entrepreneurial mindset. As entrepreneurs, we are focused on achieving our vision and do not easily get distracted along the way. We believe in our products and services and that we are on a path to solve a real problem for our target customers & the overall industry. We are thoughtful on our investments and lead ethically to maximize the company opportunity. To better understand them, we want to represent the diversity of our customers around the globe & we are breaking our own silos to better serve them. To make this culture a reality, we rally our teams around our cultural attributes: Agility, Growth, Trust, Inclusion and our values: Engagement, Collaboration, Innovation, Passion At Graitec, we're proud to be committed to diversity and inclusion in the workplace. We value our employees for the individuals they are and the contributions they can bring to our teams by bringing their authentic self at work. This resonates with the large variety of customers & markets we operate in and is part of our success story. As such, we welcome applications from all backgrounds and will not make any assessment into the application process other than candidates' skills and capabilities to succeed in role. Screening/Get to know discussion Hiring Manager Peer of hiring manager or key stakeholder to the role from another organization Business Unit leader / Office interview
Mar 16, 2026
Full time
About Graitec Group Graitec is a global leader in Building Information Modeling (BIM) solutions, designing and developing software that helps architects, engineers, and manufacturers design smarter and better. With over 30 years of innovation and an entrepreneurial spirit, we've tripled our revenue in just five years. Our North Star is clear - accelerate the digital transformation of the AECO industry and model the future. We achieve this by growing our recurring revenue through innovative software and services that drive adoption, integration, and lasting value for our customers. Our 800 experts across 30+ offices in 12 countries support more than 270,000 users worldwide. As a global Autodesk Platinum Partner, we combine world class partnerships with our own cutting edge software and services to drive performance and sustainability across the industry. At Graitec, we move fast and think big. We collaborate across teams and borders, embrace diversity, and challenge ourselves to innovate every day. We believe in doing the right thing, breaking down silos, and making an impact together. Learn more about the Graitec Group: How we work: Growth, Agility, Innovation, Responsibility How we behave: Ambition, Engagement, One Graitec, Positive Energy About the Team Hiring You will be working with a great team of technical staff both in the (your country) and globally. Having the ability to pull upon the expertise of very highly knowledgeable people is a huge benefit, and will help you firstly settle into your role, but more importantly help you with your personal development. Role Overview The Director, Solution Architecture - EMEA is accountable for leading the pre sales solution architecture function within the EMEA Services organization. This role owns the technical pre sales engagement model and leads a distributed team of Solution Architects and Senior Consultants who partner closely with Sales to shape, scope, and win complex services and solutions opportunities. The Director ensures high quality client engagement across the full pre sales lifecycle- including discovery, demonstrations, technical workshops, solution design, scoping, and proposal development- while continuously improving effectiveness, consistency, and business impact across the region. The scope of pre sales covers all solutions commercialized by Graitec, including proprietary intellectual property as well as partner portfolios. As a Platinum Autodesk Partner, a significant portion of activity relates to Autodesk solutions, with a strong and growing emphasis on cloud based offerings. Key Responsibilities Leadership & Team Development Lead, mentor, and develop a team of 5-15 Solution Architects across EMEA, with primary concentration in the UK, France, Germany, and Spain Build a high performing, collaborative, and client focused pre sales culture across geographies Drive capability development in solution design, storytelling, client communication, and value articulation Pre Sales Excellence & Sales Partnership Own the end to end pre sales engagement model for Services in EMEA Act as a senior technical and solution authority in strategic and complex opportunities Partner closely with Graitec Account Managers to support opportunity qualification, solution strategy, and deal execution Ensure consistent, high quality scoping, technical approaches, and proposals across the region Portfolio & Industry Expertise Oversee pre sales support for services ranging from training and support to large scale, multi country implementation programs Ensure strong alignment with Graitec's solutions portfolio and Autodesk's evolving roadmap, particularly cloud and platform based offerings Apply deep understanding of the AEC (Architecture, Engineering & Construction) industry and its extended manufacturing value chain Continuous Improvement & Operational Effectiveness Continuously improve pre sales performance and efficiency, with a focus on: Increased win rates Stronger client impact and engagement quality More differentiated, outcome oriented service proposals Evolve pre sales processes to enable seamless execution, scalability, and sales satisfaction Define and track relevant KPIs to measure performance, quality, and business impact Stakeholder Alignment Report to the VP EMEA Services and collaborate closely with the Head of Solution Architecture - North America to ensure global alignment and best practice sharing Responsibilities Proven experience leading pre sales or solution architecture teams within a services or solutions organization Strong background as a senior consultant, solution architect, or pre sales leader in complex, enterprise environments Demonstrated experience working across multiple EMEA markets, ideally including the UK, France, Germany, and Spain Understanding of the AEC industry and related manufacturing ecosystems Hands on experience with Autodesk solutions, with strong familiarity with cloud based and platform offerings is a plus Strong sales acumen and credibility in client facing, executive level engagements Track record of driving continuous improvement, process maturity, and skills development in expert teams Qualifications Bachelor's degree in Engineering, Architecture, Construction Management, Computer Science, or a related technical field Master's degree (MBA, Engineering, Technology, or related discipline) is strongly preferred Minimum 10+ years of experience in solution architecture, consulting, or technical pre sales roles, with at least 3-5 years in a leadership capacity Proven experience leading and developing distributed, multi country teams (ideally across EMEA) Strong commercial and financial acumen, including exposure to revenue forecasting, margin management, and services profitability Demonstrated ability to align technical strategy with business objectives and sales performance targets Experience defining and implementing governance models, pre sales frameworks, and solution qualification standards Track record of driving continuous improvement, operational maturity, and organizational transformation Ability to operate at both strategic and operational levels - setting vision while remaining close to execution Strong executive presence with the ability to influence senior stakeholders and C level decision makers Experience collaborating cross functionally with Sales, Delivery, Product, and Executive Leadership teams Experience mentoring senior consultants/architects and building capability development programs Willingness and ability to travel across EMEA as required Interview Process We are looking for talents that will enjoy, live and accelerate our culture and values. At Graitec, We work together locally & globally with an Entrepreneurial mindset. As entrepreneurs, we are focused on achieving our vision and do not easily get distracted along the way. We believe in our products and services and that we are on a path to solve a real problem for our target customers & the overall industry. We are thoughtful on our investments and lead ethically to maximize the company opportunity. To better understand them, we want to represent the diversity of our customers around the globe & we are breaking our own silos to better serve them. To make this culture a reality, we rally our teams around our cultural attributes: Agility, Growth, Trust, Inclusion and our values: Engagement, Collaboration, Innovation, Passion At Graitec, we're proud to be committed to diversity and inclusion in the workplace. We value our employees for the individuals they are and the contributions they can bring to our teams by bringing their authentic self at work. This resonates with the large variety of customers & markets we operate in and is part of our success story. As such, we welcome applications from all backgrounds and will not make any assessment into the application process other than candidates' skills and capabilities to succeed in role. Screening/Get to know discussion Hiring Manager Peer of hiring manager or key stakeholder to the role from another organization Business Unit leader / Office interview

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