Who is Atominvest Our software powers the world's leading investment firms (across private equity, VC, infrastructure, credit etc.) enabling them to efficiently manage and drive value across their core business functions of investing, fundraising, operations and sustainability. At Atominvest, you'll be working on something very exciting: the future of work, investments and sustainability/ ethical investing for the world's best investors, and delivering a positive impact through this. Based on the growth we are experiencing, we think we're on to something big. It won't be easy. Joining a scale up business is an amazing and rewarding challenge, pushing well beyond the boundaries of natural growth cycles. You'll move quicker than feels comfortable, and be brilliant at continually re-prioritizing what must get done to keep Atominvest growing year over year at the pace of the best SAAS companies on the planet. We've gone from zero to ten, now we're looking to go from ten to one hundred! Role Overview As a Customer Success Manager at Atominvest, you will own the end-to-end delivery of our platform for both new and existing clients. You will serve as the primary partner for some of the world's leading alternative investment managers, ensuring fast, smooth implementations while driving adoption, advocacy, and long-term account expansion. This role sits at the heart of our commercial organisation - representing the face of Atominvest to clients and collaborating closely with Product, Engineering, and Sales to ensure client objectives are consistently met. What You'll Be Doing Act as the main point of contact for clients throughout onboarding, implementation, and ongoing success. Manage the full customer lifecycle: requirements gathering, configuration, data migration, testing, training, go live, and post deployment adoption. Shorten time to value by proactively managing timelines, dependencies, and client expectations. Analyze client datasets, workflows, and reporting structures to configure optimal solutions. Lead discovery workshops, training sessions, and regular business reviews with decision makers and operational stakeholders. Deliver white glove support, ensuring issues are escalated, prioritised, and resolved quickly. Identify expansion opportunities by understanding client goals and how Atominvest can support their broader operating model. If you're excited by solving complex problems for sophisticated clients and influencing how the alternative investments industry operates, we'd love to hear from you. Requirements Prior experience in Customer Success, Implementation, or a client facing role in a high growth B2B SaaS environment. Strong understanding of the private markets ecosystem, investor reporting, and ideally fund accounting concepts. Exceptionally organised, with strong project management instincts and attention to detail. Analytical, structured thinker with experience interpreting and working with client datasets. Advanced Excel skills. Clear, concise written and verbal communication-you can simplify complexity for senior stakeholders. Proven ability to deliver best in class client service in fast moving environments. Collaborative team player who contributes ideas and learns quickly. Ambitious, entrepreneurial mindset with resilience and a bias toward action. Bonus: hands on project management experience or formal PM frameworks. Interview Process Initial screening call Case study Interview with our Global Head of Customer Success Interview with our US Customer Success Lead Offer and onboarding at Atominvest What we offer Competitive compensation (fixed base salary + performance incentives) 25 days of holiday per year + bank holidays Hybrid working style (a minimum of 3 days in our central London office is required) Cycle2Work scheme Employee Assistance Programme (EAP) to support employee wellness A culture of trust, ownership, responsibility and autonomy in your work An incredible team of smart and mission driven people to work with Fun working atmosphere Significant growth opportunities Company wide socials and events
Mar 14, 2026
Full time
Who is Atominvest Our software powers the world's leading investment firms (across private equity, VC, infrastructure, credit etc.) enabling them to efficiently manage and drive value across their core business functions of investing, fundraising, operations and sustainability. At Atominvest, you'll be working on something very exciting: the future of work, investments and sustainability/ ethical investing for the world's best investors, and delivering a positive impact through this. Based on the growth we are experiencing, we think we're on to something big. It won't be easy. Joining a scale up business is an amazing and rewarding challenge, pushing well beyond the boundaries of natural growth cycles. You'll move quicker than feels comfortable, and be brilliant at continually re-prioritizing what must get done to keep Atominvest growing year over year at the pace of the best SAAS companies on the planet. We've gone from zero to ten, now we're looking to go from ten to one hundred! Role Overview As a Customer Success Manager at Atominvest, you will own the end-to-end delivery of our platform for both new and existing clients. You will serve as the primary partner for some of the world's leading alternative investment managers, ensuring fast, smooth implementations while driving adoption, advocacy, and long-term account expansion. This role sits at the heart of our commercial organisation - representing the face of Atominvest to clients and collaborating closely with Product, Engineering, and Sales to ensure client objectives are consistently met. What You'll Be Doing Act as the main point of contact for clients throughout onboarding, implementation, and ongoing success. Manage the full customer lifecycle: requirements gathering, configuration, data migration, testing, training, go live, and post deployment adoption. Shorten time to value by proactively managing timelines, dependencies, and client expectations. Analyze client datasets, workflows, and reporting structures to configure optimal solutions. Lead discovery workshops, training sessions, and regular business reviews with decision makers and operational stakeholders. Deliver white glove support, ensuring issues are escalated, prioritised, and resolved quickly. Identify expansion opportunities by understanding client goals and how Atominvest can support their broader operating model. If you're excited by solving complex problems for sophisticated clients and influencing how the alternative investments industry operates, we'd love to hear from you. Requirements Prior experience in Customer Success, Implementation, or a client facing role in a high growth B2B SaaS environment. Strong understanding of the private markets ecosystem, investor reporting, and ideally fund accounting concepts. Exceptionally organised, with strong project management instincts and attention to detail. Analytical, structured thinker with experience interpreting and working with client datasets. Advanced Excel skills. Clear, concise written and verbal communication-you can simplify complexity for senior stakeholders. Proven ability to deliver best in class client service in fast moving environments. Collaborative team player who contributes ideas and learns quickly. Ambitious, entrepreneurial mindset with resilience and a bias toward action. Bonus: hands on project management experience or formal PM frameworks. Interview Process Initial screening call Case study Interview with our Global Head of Customer Success Interview with our US Customer Success Lead Offer and onboarding at Atominvest What we offer Competitive compensation (fixed base salary + performance incentives) 25 days of holiday per year + bank holidays Hybrid working style (a minimum of 3 days in our central London office is required) Cycle2Work scheme Employee Assistance Programme (EAP) to support employee wellness A culture of trust, ownership, responsibility and autonomy in your work An incredible team of smart and mission driven people to work with Fun working atmosphere Significant growth opportunities Company wide socials and events
Overview About Charlotte Tilbury Beauty Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen. Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech - all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions. We're looking for a strategic and hands-on Senior Project Manager to join the UK Leadership Team and reporting to the GM directly to lead the end-to-end planning, coordination and operational delivery of key cross-functional strategic projects & events spanning tech, commercial, VM, store design, marketing, retail, operations, and education alongside major events, retail activations, and store openings across the UK, Pureplay, and Australia/New Zealand. This is a pivotal role, acting as the senior go-to contact for all cross-functional projects in the region. You'll ensure brand standards and operational excellence are met, while driving integrated timelines, managing budgets, and creating process and project toolkits across Marketing, VM, Store Design, Retail Operations, and Commercial. Beyond execution, you'll play a strategic advisory role, partnering with senior leadership to future-proof growth, processes and ways of working. You'll anticipate challenges, identify opportunities, and develop best-practice frameworks that enable scalability and efficiency across regional and global teams. Your ability to think ahead, shape timelines, resource planning, and advise SLT on long-term strategies will be critical to driving growth and resilience in the region. Communication, collaboration, critical thinking and high attention to detail will be at the heart of everything you do. We're looking for someone with exceptional organisational skills, proven experience managing complex cross-functional projects, and a passion for the beauty industry. Responsibilities Lead Distribution & Operational Readiness: Act as the key gatekeeper for all upcoming distribution and CPA milestones. Manage critical timelines and decision points across functions, ensuring smooth internal and external reviews. Oversee operational readiness for new store openings and concessions, including supply chain and logistics coordination. Facilitate Measurement & Reporting: Support in driving post-project and event reviews to capture learnings and implement improvements. Collaboratively collate key KPIs with stakeholders for each activation and operational project, and ensure clear process and accountability mapping. Change Management & Communications: Own communication and integration for strategic initiatives such as tech upgrades, clienteling platforms, and SAP systems. Lead stakeholder engagement and ensure seamless regional adoption. Promotional Calendar & Commercial Moments: Manage promotional timelines, including AOV drivers and key commercial events. Oversee sign-off processes and coordinate cross-functional kick-offs to ensure flawless execution. Budget Governance: Own budget management processes across all functions, ensuring timely reviews and approvals are met within given timeframes. Event & Activation Management Retail Conference & Showcase PM Leadership: Co-lead major retail conference and product showcase events, managing cross-functional CPAs, logistics, presenter coordination, content reviews, and approvals. Act as on-the-day production lead, directing timelines and team responsibilities. Experiential Activations & Pop-Ups: Own CPAs, logistics, and approval timelines to deliver exceptional brand experiences. Act as on-the-day production lead, directing timelines and team responsibilities. Charlotte & Team Tilbury PA Events: Lead planning and execution of Charlotte Tilbury (founder) PA events, managing CPAs, logistics, and approvals. Collaborate closely with global teams to ensure alignment, consistency & approvals. Reporting Relationships Reporting directly into the GM of the region Dotted line to full regional SLT Member of UK/PP/ANZ Lead team Closely collaborates with full UK cross functional team Collaborates with the Global Marketing function Collaborates with Global Tech & Transformation teams No direct reports Skills & Experience Proven experience in event management and retail operations within beauty, fashion, or luxury sectors. Previous senior project management experience Strong project management skills (tools like Asana, ). Financial acumen and governance discipline. Excellent stakeholder management and communication skills. Knowledge of H&S compliance, permits, and risk assessments. Ability to thrive in fast-paced, ambiguous environments. Charlotte Tilbury is a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a global are key. Even though we have requirements, our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated. Why join us? Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves We're a hybrid model with flexibility, allowing you to work how best suits you 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey Financial security and planning with our pension and life assurance for all Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues Bring your furry friend to work with you on our allocated dog friendly days and spaces And not to forget our generous product discount and gifting! At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process. If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page.
Mar 14, 2026
Full time
Overview About Charlotte Tilbury Beauty Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen. Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech - all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions. We're looking for a strategic and hands-on Senior Project Manager to join the UK Leadership Team and reporting to the GM directly to lead the end-to-end planning, coordination and operational delivery of key cross-functional strategic projects & events spanning tech, commercial, VM, store design, marketing, retail, operations, and education alongside major events, retail activations, and store openings across the UK, Pureplay, and Australia/New Zealand. This is a pivotal role, acting as the senior go-to contact for all cross-functional projects in the region. You'll ensure brand standards and operational excellence are met, while driving integrated timelines, managing budgets, and creating process and project toolkits across Marketing, VM, Store Design, Retail Operations, and Commercial. Beyond execution, you'll play a strategic advisory role, partnering with senior leadership to future-proof growth, processes and ways of working. You'll anticipate challenges, identify opportunities, and develop best-practice frameworks that enable scalability and efficiency across regional and global teams. Your ability to think ahead, shape timelines, resource planning, and advise SLT on long-term strategies will be critical to driving growth and resilience in the region. Communication, collaboration, critical thinking and high attention to detail will be at the heart of everything you do. We're looking for someone with exceptional organisational skills, proven experience managing complex cross-functional projects, and a passion for the beauty industry. Responsibilities Lead Distribution & Operational Readiness: Act as the key gatekeeper for all upcoming distribution and CPA milestones. Manage critical timelines and decision points across functions, ensuring smooth internal and external reviews. Oversee operational readiness for new store openings and concessions, including supply chain and logistics coordination. Facilitate Measurement & Reporting: Support in driving post-project and event reviews to capture learnings and implement improvements. Collaboratively collate key KPIs with stakeholders for each activation and operational project, and ensure clear process and accountability mapping. Change Management & Communications: Own communication and integration for strategic initiatives such as tech upgrades, clienteling platforms, and SAP systems. Lead stakeholder engagement and ensure seamless regional adoption. Promotional Calendar & Commercial Moments: Manage promotional timelines, including AOV drivers and key commercial events. Oversee sign-off processes and coordinate cross-functional kick-offs to ensure flawless execution. Budget Governance: Own budget management processes across all functions, ensuring timely reviews and approvals are met within given timeframes. Event & Activation Management Retail Conference & Showcase PM Leadership: Co-lead major retail conference and product showcase events, managing cross-functional CPAs, logistics, presenter coordination, content reviews, and approvals. Act as on-the-day production lead, directing timelines and team responsibilities. Experiential Activations & Pop-Ups: Own CPAs, logistics, and approval timelines to deliver exceptional brand experiences. Act as on-the-day production lead, directing timelines and team responsibilities. Charlotte & Team Tilbury PA Events: Lead planning and execution of Charlotte Tilbury (founder) PA events, managing CPAs, logistics, and approvals. Collaborate closely with global teams to ensure alignment, consistency & approvals. Reporting Relationships Reporting directly into the GM of the region Dotted line to full regional SLT Member of UK/PP/ANZ Lead team Closely collaborates with full UK cross functional team Collaborates with the Global Marketing function Collaborates with Global Tech & Transformation teams No direct reports Skills & Experience Proven experience in event management and retail operations within beauty, fashion, or luxury sectors. Previous senior project management experience Strong project management skills (tools like Asana, ). Financial acumen and governance discipline. Excellent stakeholder management and communication skills. Knowledge of H&S compliance, permits, and risk assessments. Ability to thrive in fast-paced, ambiguous environments. Charlotte Tilbury is a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a global are key. Even though we have requirements, our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated. Why join us? Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves We're a hybrid model with flexibility, allowing you to work how best suits you 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey Financial security and planning with our pension and life assurance for all Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues Bring your furry friend to work with you on our allocated dog friendly days and spaces And not to forget our generous product discount and gifting! At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process. If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page.
Project Manager - Education Location: Homebased - Nationwide Travel is Essential to This Role Salary: Up to 42,000 Per Annum Dependent Upon Experience Benefits: 30 days' Annual Leave (increasing to 35 days' with length of service) + Bank Holidays, Company Pension Scheme, Life Insurance x 2, Employee Discount Scheme About Us We are Polaris, one of the UK's largest leading communities of children's service providers. Within the community, we have independent fostering and adoption agencies who have been passionately improving the lives of young people for over 30 years, as well as Leaving Care services, Residential, Education and bespoke children's services contracts. Our nurturing community works collectively to support the very best outcomes for each and every child in our care. We're ambitious for our children and young people, families and staff and believe in their futures. What We Are Looking For We are looking for an experienced Project Manager who will play a key role within our Organic Growth team by driving our plans to develop new schools to provide outstanding education to our young people across our Community. We are looking for a motivated and skilled Project Manager - Education to help bring these new schools to life ensuring the new schools open on time, to budget and regulatory requirements are met. The post-holder will have excellent project management and inter-personal skills, highly-developed communication skills, experience in stakeholder management and budgets with a strong commitment to making a difference. If you're passionate about delivering projects that genuinely make a difference-and you thrive in a fast-paced, people-focused environment-this could be the perfect next step in your career. Key Responsibilities Supporting the identification of potential new sites proactively and efficiently. Managing the establishment of new schools from purchase through to opening. To support the production of, and subsequently monitor planning applications. Ensuring all construction and refurbishments are in accordance with the Building Safety Act. Ensuring projects are managed to agreed timeframes and budgets. Build and establish a suitable contractor base ensuring project downtime is minimised and well resourced. Assess and procure all required works for new buildings with all relevant Health and Safety regulations, Building Safety Act and Independent Schools Standards. Work closely with education specialists, ensuring all regulatory compliance (Ofsted, LA etc) is in place to ensure schools open within scheduled timescales. To work alongside our Estates Team to develop site maintenance schedules. Working with our Commercial team to build relationships with LA commissioning teams to develop understanding of demand for schools and agree key commercial terms. To work closely with our central functions to ensure resource is in place and Marketing are informed of timings. Develop and maintain project plans and reporting documentation as necessary to ensure timely communication and successful delivery of assigned projects. About You Post-Project Management qualification experience (all levels of post qualification experience will be considered). Maintain an up-to-date knowledge and understanding of RICS requirements and all relevant legislation. Strong leadership, communication and influencing skills. Ability to think strategically, creatively and under pressure. Highly organised with strong problem-solving abilities. Confident working independently and collaboratively with internal and external stakeholders. Experience in managing and delivering to budgets. Possess a full valid driving licence. For more information about this exciting new role, please call Loren Cahill - Head of New Organic Growth on (phone number removed). Polaris is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All applicants will be subject to enhanced DBS checks and thorough referencing prior to appointment. PandoLogic. Category:Education,
Mar 13, 2026
Full time
Project Manager - Education Location: Homebased - Nationwide Travel is Essential to This Role Salary: Up to 42,000 Per Annum Dependent Upon Experience Benefits: 30 days' Annual Leave (increasing to 35 days' with length of service) + Bank Holidays, Company Pension Scheme, Life Insurance x 2, Employee Discount Scheme About Us We are Polaris, one of the UK's largest leading communities of children's service providers. Within the community, we have independent fostering and adoption agencies who have been passionately improving the lives of young people for over 30 years, as well as Leaving Care services, Residential, Education and bespoke children's services contracts. Our nurturing community works collectively to support the very best outcomes for each and every child in our care. We're ambitious for our children and young people, families and staff and believe in their futures. What We Are Looking For We are looking for an experienced Project Manager who will play a key role within our Organic Growth team by driving our plans to develop new schools to provide outstanding education to our young people across our Community. We are looking for a motivated and skilled Project Manager - Education to help bring these new schools to life ensuring the new schools open on time, to budget and regulatory requirements are met. The post-holder will have excellent project management and inter-personal skills, highly-developed communication skills, experience in stakeholder management and budgets with a strong commitment to making a difference. If you're passionate about delivering projects that genuinely make a difference-and you thrive in a fast-paced, people-focused environment-this could be the perfect next step in your career. Key Responsibilities Supporting the identification of potential new sites proactively and efficiently. Managing the establishment of new schools from purchase through to opening. To support the production of, and subsequently monitor planning applications. Ensuring all construction and refurbishments are in accordance with the Building Safety Act. Ensuring projects are managed to agreed timeframes and budgets. Build and establish a suitable contractor base ensuring project downtime is minimised and well resourced. Assess and procure all required works for new buildings with all relevant Health and Safety regulations, Building Safety Act and Independent Schools Standards. Work closely with education specialists, ensuring all regulatory compliance (Ofsted, LA etc) is in place to ensure schools open within scheduled timescales. To work alongside our Estates Team to develop site maintenance schedules. Working with our Commercial team to build relationships with LA commissioning teams to develop understanding of demand for schools and agree key commercial terms. To work closely with our central functions to ensure resource is in place and Marketing are informed of timings. Develop and maintain project plans and reporting documentation as necessary to ensure timely communication and successful delivery of assigned projects. About You Post-Project Management qualification experience (all levels of post qualification experience will be considered). Maintain an up-to-date knowledge and understanding of RICS requirements and all relevant legislation. Strong leadership, communication and influencing skills. Ability to think strategically, creatively and under pressure. Highly organised with strong problem-solving abilities. Confident working independently and collaboratively with internal and external stakeholders. Experience in managing and delivering to budgets. Possess a full valid driving licence. For more information about this exciting new role, please call Loren Cahill - Head of New Organic Growth on (phone number removed). Polaris is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All applicants will be subject to enhanced DBS checks and thorough referencing prior to appointment. PandoLogic. Category:Education,
A leading SaaS company in the United Kingdom is looking for a Head of AI Customer Value & Adoption. This role is key in accelerating AI capabilities across the international region by enabling sales teams and creating customer awareness programs. The ideal candidate has a strong background in B2B SaaS, exceptional storytelling and stakeholder management skills, and the ability to translate technical concepts into clear commercial outcomes. If you're passionate about driving growth and adoption in a fast-paced environment, apply now.
Mar 13, 2026
Full time
A leading SaaS company in the United Kingdom is looking for a Head of AI Customer Value & Adoption. This role is key in accelerating AI capabilities across the international region by enabling sales teams and creating customer awareness programs. The ideal candidate has a strong background in B2B SaaS, exceptional storytelling and stakeholder management skills, and the ability to translate technical concepts into clear commercial outcomes. If you're passionate about driving growth and adoption in a fast-paced environment, apply now.
Project Manager - Education Location: Homebased - Nationwide Travel is Essential to This Role Salary: Up to 42,000 Per Annum Dependent Upon Experience Benefits: 30 days' Annual Leave (increasing to 35 days' with length of service) + Bank Holidays, Company Pension Scheme, Life Insurance x 2, Employee Discount Scheme About Us We are Polaris, one of the UK's largest leading communities of children's service providers. Within the community, we have independent fostering and adoption agencies who have been passionately improving the lives of young people for over 30 years, as well as Leaving Care services, Residential, Education and bespoke children's services contracts. Our nurturing community works collectively to support the very best outcomes for each and every child in our care. We're ambitious for our children and young people, families and staff and believe in their futures. What We Are Looking For We are looking for an experienced Project Manager who will play a key role within our Organic Growth team by driving our plans to develop new schools to provide outstanding education to our young people across our Community. We are looking for a motivated and skilled Project Manager - Education to help bring these new schools to life ensuring the new schools open on time, to budget and regulatory requirements are met. The post-holder will have excellent project management and inter-personal skills, highly-developed communication skills, experience in stakeholder management and budgets with a strong commitment to making a difference. If you're passionate about delivering projects that genuinely make a difference-and you thrive in a fast-paced, people-focused environment-this could be the perfect next step in your career. Key Responsibilities Supporting the identification of potential new sites proactively and efficiently. Managing the establishment of new schools from purchase through to opening. To support the production of, and subsequently monitor planning applications. Ensuring all construction and refurbishments are in accordance with the Building Safety Act. Ensuring projects are managed to agreed timeframes and budgets. Build and establish a suitable contractor base ensuring project downtime is minimised and well resourced. Assess and procure all required works for new buildings with all relevant Health and Safety regulations, Building Safety Act and Independent Schools Standards. Work closely with education specialists, ensuring all regulatory compliance (Ofsted, LA etc) is in place to ensure schools open within scheduled timescales. To work alongside our Estates Team to develop site maintenance schedules. Working with our Commercial team to build relationships with LA commissioning teams to develop understanding of demand for schools and agree key commercial terms. To work closely with our central functions to ensure resource is in place and Marketing are informed of timings. Develop and maintain project plans and reporting documentation as necessary to ensure timely communication and successful delivery of assigned projects. About You Post-Project Management qualification experience (all levels of post qualification experience will be considered). Maintain an up-to-date knowledge and understanding of RICS requirements and all relevant legislation. Strong leadership, communication and influencing skills. Ability to think strategically, creatively and under pressure. Highly organised with strong problem-solving abilities. Confident working independently and collaboratively with internal and external stakeholders. Experience in managing and delivering to budgets. Possess a full valid driving licence. For more information about this exciting new role, please call Loren Cahill - Head of New Organic Growth on (phone number removed). Polaris is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All applicants will be subject to enhanced DBS checks and thorough referencing prior to appointment. PandoLogic. Category:Education,
Mar 13, 2026
Full time
Project Manager - Education Location: Homebased - Nationwide Travel is Essential to This Role Salary: Up to 42,000 Per Annum Dependent Upon Experience Benefits: 30 days' Annual Leave (increasing to 35 days' with length of service) + Bank Holidays, Company Pension Scheme, Life Insurance x 2, Employee Discount Scheme About Us We are Polaris, one of the UK's largest leading communities of children's service providers. Within the community, we have independent fostering and adoption agencies who have been passionately improving the lives of young people for over 30 years, as well as Leaving Care services, Residential, Education and bespoke children's services contracts. Our nurturing community works collectively to support the very best outcomes for each and every child in our care. We're ambitious for our children and young people, families and staff and believe in their futures. What We Are Looking For We are looking for an experienced Project Manager who will play a key role within our Organic Growth team by driving our plans to develop new schools to provide outstanding education to our young people across our Community. We are looking for a motivated and skilled Project Manager - Education to help bring these new schools to life ensuring the new schools open on time, to budget and regulatory requirements are met. The post-holder will have excellent project management and inter-personal skills, highly-developed communication skills, experience in stakeholder management and budgets with a strong commitment to making a difference. If you're passionate about delivering projects that genuinely make a difference-and you thrive in a fast-paced, people-focused environment-this could be the perfect next step in your career. Key Responsibilities Supporting the identification of potential new sites proactively and efficiently. Managing the establishment of new schools from purchase through to opening. To support the production of, and subsequently monitor planning applications. Ensuring all construction and refurbishments are in accordance with the Building Safety Act. Ensuring projects are managed to agreed timeframes and budgets. Build and establish a suitable contractor base ensuring project downtime is minimised and well resourced. Assess and procure all required works for new buildings with all relevant Health and Safety regulations, Building Safety Act and Independent Schools Standards. Work closely with education specialists, ensuring all regulatory compliance (Ofsted, LA etc) is in place to ensure schools open within scheduled timescales. To work alongside our Estates Team to develop site maintenance schedules. Working with our Commercial team to build relationships with LA commissioning teams to develop understanding of demand for schools and agree key commercial terms. To work closely with our central functions to ensure resource is in place and Marketing are informed of timings. Develop and maintain project plans and reporting documentation as necessary to ensure timely communication and successful delivery of assigned projects. About You Post-Project Management qualification experience (all levels of post qualification experience will be considered). Maintain an up-to-date knowledge and understanding of RICS requirements and all relevant legislation. Strong leadership, communication and influencing skills. Ability to think strategically, creatively and under pressure. Highly organised with strong problem-solving abilities. Confident working independently and collaboratively with internal and external stakeholders. Experience in managing and delivering to budgets. Possess a full valid driving licence. For more information about this exciting new role, please call Loren Cahill - Head of New Organic Growth on (phone number removed). Polaris is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All applicants will be subject to enhanced DBS checks and thorough referencing prior to appointment. PandoLogic. Category:Education,
An exciting opportunity has arisen for a Studio Administrator to join our head office in Altrincham. You will be a vital member of a friendly and professional team, providing administrative support to team members and Directors, while assisting the Studio Manager to ensure that the office runs smoothly. Essential Requirements: Possesses a 'can-do' attitude with a proactive approach to work Has experience in a similar administrative/support role within a busy office environment Is willing to get involved in a variety of business-related tasks Is organised, reliable and able to manage competing priorities Communicates clearly and professionally with clients and colleagues Is willing to learn and take ownership of key internal processes Responsibilities: QA administration Arranging internal and external meetings Organising travel and accommodation Support with diary management Project administration Project archiving Some office management (stationery, replenishing kitchen supplies, PPE) Co-ordination and update of accreditation online portals Early finish and work-from-home every Friday. Central location with free parking and great transport links. Supportive, close-knit team environment. 31 days holiday (including bank holidays), rising to 33. Enhanced maternity/paternity/adoption leave, option to buy extra holidays, volunteering days, retail/travel discounts, and your birthday off! About Us Pozzoni creates bespoke, thoughtful architecture that makes a positive impact on society. With studios in Altrincham and Brighton, we work across education, commercial, healthcare, leisure, and living sectors, delivering a uniquely personalised service for every client. Our culture is built on inclusivity, creativity, and empowerment, underpinned by our four guiding principles: Purpose, Passion, People, and Principles.
Mar 13, 2026
Full time
An exciting opportunity has arisen for a Studio Administrator to join our head office in Altrincham. You will be a vital member of a friendly and professional team, providing administrative support to team members and Directors, while assisting the Studio Manager to ensure that the office runs smoothly. Essential Requirements: Possesses a 'can-do' attitude with a proactive approach to work Has experience in a similar administrative/support role within a busy office environment Is willing to get involved in a variety of business-related tasks Is organised, reliable and able to manage competing priorities Communicates clearly and professionally with clients and colleagues Is willing to learn and take ownership of key internal processes Responsibilities: QA administration Arranging internal and external meetings Organising travel and accommodation Support with diary management Project administration Project archiving Some office management (stationery, replenishing kitchen supplies, PPE) Co-ordination and update of accreditation online portals Early finish and work-from-home every Friday. Central location with free parking and great transport links. Supportive, close-knit team environment. 31 days holiday (including bank holidays), rising to 33. Enhanced maternity/paternity/adoption leave, option to buy extra holidays, volunteering days, retail/travel discounts, and your birthday off! About Us Pozzoni creates bespoke, thoughtful architecture that makes a positive impact on society. With studios in Altrincham and Brighton, we work across education, commercial, healthcare, leisure, and living sectors, delivering a uniquely personalised service for every client. Our culture is built on inclusivity, creativity, and empowerment, underpinned by our four guiding principles: Purpose, Passion, People, and Principles.
Financial Controller/ Head of Fin Ops - £85,000-£95,000 + Bonus & Benefits- London (Hybrid)- Permanent- ACCA/CIMA/ACA The Opportunity We are partnering with a fast-growing, privately owned business entering an exciting phase of professionalisation and preparing for a planned exit. As part of this journey, we are seeking a commercially minded Financial Controller / Head of Finance Operations to lead the day-to-day finance function, strengthen controls, and build scalable processes to support growth and transaction readiness. This is a high-impact leadership role, ideal for someone who enjoys transforming finance operations, improving reporting quality, and leading teams through systems and process change in a dynamic, multi-site environment. Key Responsibilities: Finance Operations & Reporting Own and enhance the month-end close and management reporting process, ensuring accuracy, timeliness, and insight. Deliver robust balance sheet controls, reconciliations, and working capital management. Oversee AP, AR, payroll, and transactional finance, driving efficiency and strong financial governance. Lead budgeting, forecasting, and cash flow reporting in partnership with senior leadership. Controls, Governance & Compliance Strengthen internal controls, policies, and financial processes to ensure audit readiness and best practice. Support statutory reporting, year-end audit, and external stakeholder requirements. Prepare the finance function for increased scrutiny ahead of a sale/exit process. Systems & Transformation Co-lead the ERP implementation, from design through delivery and adoption. Drive process improvement initiatives across finance operations, reporting, and systems. Build scalable infrastructure to support growth and multi-site complexity. Leadership & Business Partnering Lead, develop, and mentor a high-performing finance team. Partner with operational and commercial stakeholders to provide actionable financial insight. Act as a trusted deputy to senior leadership on all operational finance matters. Skills & Experience Required: Fully qualified ACCA, CIMA, or ACA. Proven experience operating as a Financial Controller, Head of Finance Operations, or similar leadership role. Background within retail, consumer, or multi-site environments highly desirable. Demonstrated success delivering ERP implementations or major systems transformations. Strong track record of process improvement across month-end, AP, reporting, and internal controls. Experience managing and developing finance teams. Comfortable working in fast-paced, change environments Personal Attributes Hands-on, pragmatic, and solutions-oriented Strong communicator with the ability to influence stakeholders Detail-focused with a continuous improvement mindset Commercially aware and results-driven Financial Controller/ Head of Fin Ops - £85,000-£95,000 + Bonus & Benefits- London (Hybrid)- Permanent- ACCA/CIMA/ACA
Mar 13, 2026
Full time
Financial Controller/ Head of Fin Ops - £85,000-£95,000 + Bonus & Benefits- London (Hybrid)- Permanent- ACCA/CIMA/ACA The Opportunity We are partnering with a fast-growing, privately owned business entering an exciting phase of professionalisation and preparing for a planned exit. As part of this journey, we are seeking a commercially minded Financial Controller / Head of Finance Operations to lead the day-to-day finance function, strengthen controls, and build scalable processes to support growth and transaction readiness. This is a high-impact leadership role, ideal for someone who enjoys transforming finance operations, improving reporting quality, and leading teams through systems and process change in a dynamic, multi-site environment. Key Responsibilities: Finance Operations & Reporting Own and enhance the month-end close and management reporting process, ensuring accuracy, timeliness, and insight. Deliver robust balance sheet controls, reconciliations, and working capital management. Oversee AP, AR, payroll, and transactional finance, driving efficiency and strong financial governance. Lead budgeting, forecasting, and cash flow reporting in partnership with senior leadership. Controls, Governance & Compliance Strengthen internal controls, policies, and financial processes to ensure audit readiness and best practice. Support statutory reporting, year-end audit, and external stakeholder requirements. Prepare the finance function for increased scrutiny ahead of a sale/exit process. Systems & Transformation Co-lead the ERP implementation, from design through delivery and adoption. Drive process improvement initiatives across finance operations, reporting, and systems. Build scalable infrastructure to support growth and multi-site complexity. Leadership & Business Partnering Lead, develop, and mentor a high-performing finance team. Partner with operational and commercial stakeholders to provide actionable financial insight. Act as a trusted deputy to senior leadership on all operational finance matters. Skills & Experience Required: Fully qualified ACCA, CIMA, or ACA. Proven experience operating as a Financial Controller, Head of Finance Operations, or similar leadership role. Background within retail, consumer, or multi-site environments highly desirable. Demonstrated success delivering ERP implementations or major systems transformations. Strong track record of process improvement across month-end, AP, reporting, and internal controls. Experience managing and developing finance teams. Comfortable working in fast-paced, change environments Personal Attributes Hands-on, pragmatic, and solutions-oriented Strong communicator with the ability to influence stakeholders Detail-focused with a continuous improvement mindset Commercially aware and results-driven Financial Controller/ Head of Fin Ops - £85,000-£95,000 + Bonus & Benefits- London (Hybrid)- Permanent- ACCA/CIMA/ACA
Head of Warehouse, Procurement & Supply Chain Ellesmere Port Up to £75,000 DOE An established and rapidly growing manufacturing business is seeking an experienced and commercially minded Head of Warehouse, Procurement & Supply Chain to lead and optimise its end-to-end supply chain operations. Reporting directly to the Managing Director and operating as a key member of the Senior Management Team, this role will oversee warehouse, procurement and supply chain functions, ensuring operational excellence while supporting ambitious business growth. This is a hands-on leadership role requiring someone who can operate both strategically and operationally, driving continuous improvement, developing teams, and implementing effective supply chain strategies. Key Responsibilities of the Head of Warehouse, Procurement & Supply Chain: Leadership & Team Development Lead, mentor and develop teams across warehouse, procurement and supply chain operations. Foster a right first time culture focused on operational excellence and continuous improvement. Work closely with HR to build strong employee engagement and development strategies. Conduct performance reviews, set clear objectives and develop succession planning across teams. Contribute actively to company-wide initiatives as part of the Senior Management Team. Supply Chain Strategy Develop and implement supply chain strategies to support business growth, efficiency and cost optimisation. Strengthen supplier management and negotiate favourable pricing and terms. Oversee logistics processes from procurement through to finished goods dispatch. Develop supplier strategies aligned with sustainability objectives and carbon reduction goals. Support and maintain processes aligned with SEDEX accreditation requirements. Operational & Process Improvement Lead the implementation of a Warehouse Management System (WMS) and drive adoption across the team. Identify opportunities to improve supply chain processes and implement best practice solutions. Manage operational delivery while developing a strategic roadmap for supply chain and warehouse operations. Monitor and improve key performance metrics including: OTIF (On Time In Full), Inventory turnover, Supplier performance, Cost efficiency Risk & Supplier Management Identify potential supply chain risks and implement effective mitigation strategies. Maintain strong supplier relationships through regular engagement both in the UK and internationally. Work closely with quality teams to ensure suppliers meet required product standards. Promote a strong health & safety culture across all operational teams. Financial Management Manage supply chain budgets covering labour, procurement, logistics and capital investment. Track financial performance and deliver against cost and operational KPIs. Ensure robust supplier agreements are in place and reviewed annually. Requirements Bachelor s degree in Logistics, Supply Chain Management, or Business Administration. Proven experience in supply chain leadership roles, including managing and developing teams. Experience operating within both strategic and operational environments. Strong supplier management experience across UK and European supply chains. Demonstrated ability to drive continuous improvement and employee engagement. Experience working with ERP systems (SAGE 200 preferred; SAP, Oracle, NetSuite or similar considered). Excellent problem-solving, project management and communication skills. Experience working as part of a Senior Management Team. Desirable Experience Professional certification in Supply Chain Management or Logistics. Experience within manufacturing or production environments. Benefits Highly competitive salary up to £75,000 DOE Senior Management bonus scheme 25 days annual leave plus holiday purchase scheme Christmas shutdown Pension scheme Healthcare cash plan Free on-site parking Professional development and training opportunities What s Next? Apply now to join a growing organisation where you will play a key role in shaping and strengthening the company s supply chain operations.
Mar 13, 2026
Full time
Head of Warehouse, Procurement & Supply Chain Ellesmere Port Up to £75,000 DOE An established and rapidly growing manufacturing business is seeking an experienced and commercially minded Head of Warehouse, Procurement & Supply Chain to lead and optimise its end-to-end supply chain operations. Reporting directly to the Managing Director and operating as a key member of the Senior Management Team, this role will oversee warehouse, procurement and supply chain functions, ensuring operational excellence while supporting ambitious business growth. This is a hands-on leadership role requiring someone who can operate both strategically and operationally, driving continuous improvement, developing teams, and implementing effective supply chain strategies. Key Responsibilities of the Head of Warehouse, Procurement & Supply Chain: Leadership & Team Development Lead, mentor and develop teams across warehouse, procurement and supply chain operations. Foster a right first time culture focused on operational excellence and continuous improvement. Work closely with HR to build strong employee engagement and development strategies. Conduct performance reviews, set clear objectives and develop succession planning across teams. Contribute actively to company-wide initiatives as part of the Senior Management Team. Supply Chain Strategy Develop and implement supply chain strategies to support business growth, efficiency and cost optimisation. Strengthen supplier management and negotiate favourable pricing and terms. Oversee logistics processes from procurement through to finished goods dispatch. Develop supplier strategies aligned with sustainability objectives and carbon reduction goals. Support and maintain processes aligned with SEDEX accreditation requirements. Operational & Process Improvement Lead the implementation of a Warehouse Management System (WMS) and drive adoption across the team. Identify opportunities to improve supply chain processes and implement best practice solutions. Manage operational delivery while developing a strategic roadmap for supply chain and warehouse operations. Monitor and improve key performance metrics including: OTIF (On Time In Full), Inventory turnover, Supplier performance, Cost efficiency Risk & Supplier Management Identify potential supply chain risks and implement effective mitigation strategies. Maintain strong supplier relationships through regular engagement both in the UK and internationally. Work closely with quality teams to ensure suppliers meet required product standards. Promote a strong health & safety culture across all operational teams. Financial Management Manage supply chain budgets covering labour, procurement, logistics and capital investment. Track financial performance and deliver against cost and operational KPIs. Ensure robust supplier agreements are in place and reviewed annually. Requirements Bachelor s degree in Logistics, Supply Chain Management, or Business Administration. Proven experience in supply chain leadership roles, including managing and developing teams. Experience operating within both strategic and operational environments. Strong supplier management experience across UK and European supply chains. Demonstrated ability to drive continuous improvement and employee engagement. Experience working with ERP systems (SAGE 200 preferred; SAP, Oracle, NetSuite or similar considered). Excellent problem-solving, project management and communication skills. Experience working as part of a Senior Management Team. Desirable Experience Professional certification in Supply Chain Management or Logistics. Experience within manufacturing or production environments. Benefits Highly competitive salary up to £75,000 DOE Senior Management bonus scheme 25 days annual leave plus holiday purchase scheme Christmas shutdown Pension scheme Healthcare cash plan Free on-site parking Professional development and training opportunities What s Next? Apply now to join a growing organisation where you will play a key role in shaping and strengthening the company s supply chain operations.
Get Staffed Online Recruitment Limited
Liverpool, Merseyside
Business Development Manager Our client operates the city's waterfront event campus the interconnected M&S Bank Arena, and Exhibition Centre Liverpool as well as ticketing agency and the Pullman Liverpool Hotel. Playing a leading role in shining a spotlight on Liverpool, they have successfully staged a wide array of national and international events, from shows and conventions, business gatherings to exhibitions, developing their offer over the last decade to that of a world-class provider of venue and event services. Company Benefits Our client is an award-winning, world-class venue and their people are at the heart of everything that they do. Recognition and reward are of huge importance to them and just some of the benefits staff can enjoy including: An enhanced holiday scheme, which increases with length of service. An excellent pension scheme is available. Access to a premium health care policy, which includes an employee assistant line, contributions towards a wide range of medical costs, such as dental and optical and staff discounts. Enhanced maternity, paternity and adoption leave schemes. An excellent occupational sick pay scheme. Free onsite parking right in the heart of the city centre. Employee Reward Platform. Agile working and flexi time policies, where appropriate and in line with business needs. A dedicated wellbeing strategy to support staff when at work. 25 Qualified Mental Health First Aiders on site. Our client is a place where you can truly make a difference. Some of the wonderful things they have achieved / continue to work towards: Disability Confident Employer Member of the Fair Employment Charter Real Living Wage employer Social value impact plan last year they contributed over £6.4m Green Meeting s Gold Standard Sustainability Strategy Positively influencing biodiversity they have three beehives on their campus grounds. Carbon Neutral Campus Accessibility Strategy AccessAble Guide About Our Client s Ticketing Agency The Ticketing Agency is the dynamic ticketing division of the M&S Bank Arena, part of our client, connecting fans with live events, exhibitions, attractions, and more. Their mission is to provide seamless, industry-leading ticketing experiences while maximising commercial opportunities for clients across the UK. They are seeking a driven Business Development Manager to spearhead the growth of their ticketing services, expanding their reach to regional and national clients, and driving revenue through innovative ticketing and commercial solutions. About the Role As a key member of the team, you will: Seek new primary ticketing and commercial partnerships, both regionally and nationally. Lead on all business development activity including bids, tenders, and ticketing agreements. Maximise revenue from existing clients while increasing retention. Collaborate with internal teams to ensure smooth client onboarding, reporting, and event configuration. Contribute to sales and marketing strategy, budget planning, and ongoing market analysis. Represent the Ticketing Agency at client meetings, exhibitions, and industry events nationally. Main duties of this role include: Develop and implement a strategic sales plan to drive revenue growth. Negotiate commercial opportunities, partnerships, and contracts in line with our client s policies. Monitor and ensure contractual obligations are delivered and logged accurately. Collaborate with marketing, finance, and client teams to optimise client experiences and operational efficiency. Analyse market trends, competitors, and risks to inform strategic decisions. Support GDPR compliance in all client and commercial dealings. They highly value the behaviours, attitudes and skills which will help you to develop and excel in this role. They are looking for someone who: Proven experience influencing decision-makers, negotiating, and presenting successfully. Demonstrable experience in events or venues ticketing. Strong sales experience, ideally within live events or the entertainment sector. Excellent organisational skills and ability to prioritise high volumes of work. Confident communicator, able to engage high-profile clients and speak to large audiences. Emotionally intelligent, resilient, and pragmatic with a creative approach to business development. In addition, the candidate will need to be enthusiastic, like minded and complement our client s experienced and talented team. If you have drive, passion, ambition and wish to play a part in their continuing success story this could be just the job for you. Please note, they may close this vacancy before the stated closing date if they receive sufficient applications for the position. Therefore, if you are interested in this position, please submit your application form as soon as possible. Equality, Diversity and Inclusion Our client knows the value of having a diverse and representative team across their organisation. They promote equal opportunities and are committed to having an inclusive work force where everybody feels respected, are treated fairly and diversity is celebrated. As such they strongly encourage and welcome applications from suitably qualified candidates from all members of the community regardless of age, disability, gender reassignment, marriage and civil partnership, race, religion, belief, or sexual orientation.
Mar 13, 2026
Full time
Business Development Manager Our client operates the city's waterfront event campus the interconnected M&S Bank Arena, and Exhibition Centre Liverpool as well as ticketing agency and the Pullman Liverpool Hotel. Playing a leading role in shining a spotlight on Liverpool, they have successfully staged a wide array of national and international events, from shows and conventions, business gatherings to exhibitions, developing their offer over the last decade to that of a world-class provider of venue and event services. Company Benefits Our client is an award-winning, world-class venue and their people are at the heart of everything that they do. Recognition and reward are of huge importance to them and just some of the benefits staff can enjoy including: An enhanced holiday scheme, which increases with length of service. An excellent pension scheme is available. Access to a premium health care policy, which includes an employee assistant line, contributions towards a wide range of medical costs, such as dental and optical and staff discounts. Enhanced maternity, paternity and adoption leave schemes. An excellent occupational sick pay scheme. Free onsite parking right in the heart of the city centre. Employee Reward Platform. Agile working and flexi time policies, where appropriate and in line with business needs. A dedicated wellbeing strategy to support staff when at work. 25 Qualified Mental Health First Aiders on site. Our client is a place where you can truly make a difference. Some of the wonderful things they have achieved / continue to work towards: Disability Confident Employer Member of the Fair Employment Charter Real Living Wage employer Social value impact plan last year they contributed over £6.4m Green Meeting s Gold Standard Sustainability Strategy Positively influencing biodiversity they have three beehives on their campus grounds. Carbon Neutral Campus Accessibility Strategy AccessAble Guide About Our Client s Ticketing Agency The Ticketing Agency is the dynamic ticketing division of the M&S Bank Arena, part of our client, connecting fans with live events, exhibitions, attractions, and more. Their mission is to provide seamless, industry-leading ticketing experiences while maximising commercial opportunities for clients across the UK. They are seeking a driven Business Development Manager to spearhead the growth of their ticketing services, expanding their reach to regional and national clients, and driving revenue through innovative ticketing and commercial solutions. About the Role As a key member of the team, you will: Seek new primary ticketing and commercial partnerships, both regionally and nationally. Lead on all business development activity including bids, tenders, and ticketing agreements. Maximise revenue from existing clients while increasing retention. Collaborate with internal teams to ensure smooth client onboarding, reporting, and event configuration. Contribute to sales and marketing strategy, budget planning, and ongoing market analysis. Represent the Ticketing Agency at client meetings, exhibitions, and industry events nationally. Main duties of this role include: Develop and implement a strategic sales plan to drive revenue growth. Negotiate commercial opportunities, partnerships, and contracts in line with our client s policies. Monitor and ensure contractual obligations are delivered and logged accurately. Collaborate with marketing, finance, and client teams to optimise client experiences and operational efficiency. Analyse market trends, competitors, and risks to inform strategic decisions. Support GDPR compliance in all client and commercial dealings. They highly value the behaviours, attitudes and skills which will help you to develop and excel in this role. They are looking for someone who: Proven experience influencing decision-makers, negotiating, and presenting successfully. Demonstrable experience in events or venues ticketing. Strong sales experience, ideally within live events or the entertainment sector. Excellent organisational skills and ability to prioritise high volumes of work. Confident communicator, able to engage high-profile clients and speak to large audiences. Emotionally intelligent, resilient, and pragmatic with a creative approach to business development. In addition, the candidate will need to be enthusiastic, like minded and complement our client s experienced and talented team. If you have drive, passion, ambition and wish to play a part in their continuing success story this could be just the job for you. Please note, they may close this vacancy before the stated closing date if they receive sufficient applications for the position. Therefore, if you are interested in this position, please submit your application form as soon as possible. Equality, Diversity and Inclusion Our client knows the value of having a diverse and representative team across their organisation. They promote equal opportunities and are committed to having an inclusive work force where everybody feels respected, are treated fairly and diversity is celebrated. As such they strongly encourage and welcome applications from suitably qualified candidates from all members of the community regardless of age, disability, gender reassignment, marriage and civil partnership, race, religion, belief, or sexual orientation.
Panoramica delle attività aziendali ABS-is the world-leading provider of bovine genetics, reproductive services, technologies and udder care products.Marketed in more than 70 countries, ABS has been at the forefront of animal genetics and technology since its founding in 1941. We are uniquely positioned as a global player with a dedicated R&D function and an international distribution network. We breed and distribute the genes of the world's best bulls, scientifically selecting livestock to increase the profitability of our customers who are some of the world's biggest farmers and food producers. IntelliGen Technologiesis the technology within ABS that develops sexed bovine genetics that helps customers maximize their profitability and reach their end goals in a fast and efficient manner. We were born to challenge standards. Since the beginning, innovation has been part of our DNA. From co-development of the first semen tank, to the recent ground-breaking launch of our innovative Sexcel sexed genetics product, we have made our mark in the bovine genetics industry. Genusis an agricultural biotechnology pioneer. We are a global FTSE 250 company, headquartered in the UK, and listed on the London Stock Exchange. Genus PLC has a presence in over 70 countries and a global workforce of over 3,000 employees and growing. We are a worldwide leader in porcine and bovine animal genetics, partnering with farmers to transform how we nourish the world - a mission that is important to a sustainable future. Our vision is clear:Pioneering animal genetic improvement to sustainably nourish the world. Our Values Collaborate as One Team Create Value for Customers Innovate with Purpose Never stop improving DEI Genus is a place where you can be yourself and be part of a growing global team. We have a culture of respect, openness and fairness for all. Whatever your background, your role or your area of work, you will have the chance to thrive in an environment that inspires, challenges and supports you to succeed. Tackling climate change: Monitor and identify goals for the reduction of our GHG emissions from our own operations. Drive porcine and bovine genetic improvements which support productivity gains and improve feed efficiency, enabling a reduction in the production of greenhouse gas (GHG) emissions per unit of milk or meat produced Identify facility and other opportunities for reductions in GHG emissions, consistent with our goals Partner and advocate for policies that advance positive climate goals and identified United Nations Sustainable Development Goals (SDGs). Descrizione ruolo Are you motivated by high growth environments and inspired to lead large scale commercial transformation? We are looking for a dynamic Commercial Director for Mainland Europeto unlock rapid commercial growth across a diverse and opportunity rich region. This is a pivotal leadership role, responsible for accelerating revenue, expanding market share, and strengthening customer penetration in key strategic markets. You will translate ambitious growth goals into actionable, results driven plans while driving excellence across sales, service, and customer experience. Success in this role requires sharp commercial judgement, speed of execution, and the ability to turn potential into sustained, profitable performance. You can be based anywhere in Europe where we have a legal entity Salary is circa up to 150k Euros per annum DOE Benefits will be in line with the country that you are employed in. Doveri e responsabilità Key Responsibilities 1. Commercial Growth Strategy & Execution (30%) Lead and deliver an ambitious regional growth strategy focused on revenue expansion, margin improvement, and market penetration. Identify underdeveloped markets, challenger positions, and disruptive opportunities to accelerate performance. Translate strategic ambitions into agile, operational plans that drive commercial excellence. Support delivery of ABS's strategic priorities: commercial excellence and business transformation. 2. Sales Acceleration & Performance Delivery (25%) Establish bold revenue and growth targets, ensuring clear accountability and KPI delivery across all markets. Direct sales activation plans, pipeline acceleration activity, and customer conversion strategies. Monitor performance continuously and adjust approach to maintain momentum and exceed expectations. Operate effectively within a matrixed structure, demonstrating high accountability even when authority is shared. 3. Market Development & Customer Expansion (15%) Deepen customer engagement in existing segments while identifying opportunities in new or emerging ones. Apply customer insights to adapt offerings, improve service delivery, and design compelling value propositions. Champion commercial innovation, technology adoption, and new routes to market that enable growth. 4. Commercial Leadership & Talent Development (15%) Lead cross functional teams across sales, service, and customer operations to deliver consistently high performance. Develop talent through coaching, capability building, and fostering a performance driven culture. Evolve the regional team structure to ensure capacity and capability align with future growth. Demonstrate strong influence skills to succeed in a matrixed, highly collaborative environment. 5. Financial & Operational Discipline (10%) Manage full regional P&L accountability, focusing on revenue, operating profit, cost efficiency, and cash generation. Use data and analytics to inform decisions, optimise pricing, and prioritise high return investments. Ensure timely, accurate reporting for regional and global stakeholders. 6. Risk Management & Governance (5%) Anticipate and navigate commercial, political, and operational risks across complex markets. Ensure compliance with local regulations, internal controls, and Genus ABS governance frameworks. Promote ethical decision making and protect the organisation's brand and reputation during growth. Requisiti Proven ability to drive accelerated commercial growth across international or evolving markets. Strong commercial judgement with the agility to pivot quickly in response to market shifts. Exceptional leadership presence, capable of motivating diverse teams and cultures. Demonstrated change leadership capability and passion for developing future leaders. Success operating within matrixed structures and influencing across functions and geographies. Strong financial fluency and command of commercial analytics. Fluent in English; additional European languages are highly beneficial. Pari opportunità di lavoro Genus is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Genus prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Genus conforms to the spirit as well as to the letter of all applicable laws and regulations.
Mar 13, 2026
Full time
Panoramica delle attività aziendali ABS-is the world-leading provider of bovine genetics, reproductive services, technologies and udder care products.Marketed in more than 70 countries, ABS has been at the forefront of animal genetics and technology since its founding in 1941. We are uniquely positioned as a global player with a dedicated R&D function and an international distribution network. We breed and distribute the genes of the world's best bulls, scientifically selecting livestock to increase the profitability of our customers who are some of the world's biggest farmers and food producers. IntelliGen Technologiesis the technology within ABS that develops sexed bovine genetics that helps customers maximize their profitability and reach their end goals in a fast and efficient manner. We were born to challenge standards. Since the beginning, innovation has been part of our DNA. From co-development of the first semen tank, to the recent ground-breaking launch of our innovative Sexcel sexed genetics product, we have made our mark in the bovine genetics industry. Genusis an agricultural biotechnology pioneer. We are a global FTSE 250 company, headquartered in the UK, and listed on the London Stock Exchange. Genus PLC has a presence in over 70 countries and a global workforce of over 3,000 employees and growing. We are a worldwide leader in porcine and bovine animal genetics, partnering with farmers to transform how we nourish the world - a mission that is important to a sustainable future. Our vision is clear:Pioneering animal genetic improvement to sustainably nourish the world. Our Values Collaborate as One Team Create Value for Customers Innovate with Purpose Never stop improving DEI Genus is a place where you can be yourself and be part of a growing global team. We have a culture of respect, openness and fairness for all. Whatever your background, your role or your area of work, you will have the chance to thrive in an environment that inspires, challenges and supports you to succeed. Tackling climate change: Monitor and identify goals for the reduction of our GHG emissions from our own operations. Drive porcine and bovine genetic improvements which support productivity gains and improve feed efficiency, enabling a reduction in the production of greenhouse gas (GHG) emissions per unit of milk or meat produced Identify facility and other opportunities for reductions in GHG emissions, consistent with our goals Partner and advocate for policies that advance positive climate goals and identified United Nations Sustainable Development Goals (SDGs). Descrizione ruolo Are you motivated by high growth environments and inspired to lead large scale commercial transformation? We are looking for a dynamic Commercial Director for Mainland Europeto unlock rapid commercial growth across a diverse and opportunity rich region. This is a pivotal leadership role, responsible for accelerating revenue, expanding market share, and strengthening customer penetration in key strategic markets. You will translate ambitious growth goals into actionable, results driven plans while driving excellence across sales, service, and customer experience. Success in this role requires sharp commercial judgement, speed of execution, and the ability to turn potential into sustained, profitable performance. You can be based anywhere in Europe where we have a legal entity Salary is circa up to 150k Euros per annum DOE Benefits will be in line with the country that you are employed in. Doveri e responsabilità Key Responsibilities 1. Commercial Growth Strategy & Execution (30%) Lead and deliver an ambitious regional growth strategy focused on revenue expansion, margin improvement, and market penetration. Identify underdeveloped markets, challenger positions, and disruptive opportunities to accelerate performance. Translate strategic ambitions into agile, operational plans that drive commercial excellence. Support delivery of ABS's strategic priorities: commercial excellence and business transformation. 2. Sales Acceleration & Performance Delivery (25%) Establish bold revenue and growth targets, ensuring clear accountability and KPI delivery across all markets. Direct sales activation plans, pipeline acceleration activity, and customer conversion strategies. Monitor performance continuously and adjust approach to maintain momentum and exceed expectations. Operate effectively within a matrixed structure, demonstrating high accountability even when authority is shared. 3. Market Development & Customer Expansion (15%) Deepen customer engagement in existing segments while identifying opportunities in new or emerging ones. Apply customer insights to adapt offerings, improve service delivery, and design compelling value propositions. Champion commercial innovation, technology adoption, and new routes to market that enable growth. 4. Commercial Leadership & Talent Development (15%) Lead cross functional teams across sales, service, and customer operations to deliver consistently high performance. Develop talent through coaching, capability building, and fostering a performance driven culture. Evolve the regional team structure to ensure capacity and capability align with future growth. Demonstrate strong influence skills to succeed in a matrixed, highly collaborative environment. 5. Financial & Operational Discipline (10%) Manage full regional P&L accountability, focusing on revenue, operating profit, cost efficiency, and cash generation. Use data and analytics to inform decisions, optimise pricing, and prioritise high return investments. Ensure timely, accurate reporting for regional and global stakeholders. 6. Risk Management & Governance (5%) Anticipate and navigate commercial, political, and operational risks across complex markets. Ensure compliance with local regulations, internal controls, and Genus ABS governance frameworks. Promote ethical decision making and protect the organisation's brand and reputation during growth. Requisiti Proven ability to drive accelerated commercial growth across international or evolving markets. Strong commercial judgement with the agility to pivot quickly in response to market shifts. Exceptional leadership presence, capable of motivating diverse teams and cultures. Demonstrated change leadership capability and passion for developing future leaders. Success operating within matrixed structures and influencing across functions and geographies. Strong financial fluency and command of commercial analytics. Fluent in English; additional European languages are highly beneficial. Pari opportunità di lavoro Genus is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Genus prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Genus conforms to the spirit as well as to the letter of all applicable laws and regulations.
This position is based in London, UK (hybrid). Applicants must hold a valid work/residence permit for the respective location. Chaos is a leading global software company that provides world-class visualization and design solutions, empowering creative minds to bring ideas to life. For over twenty years, Chaos has developed innovative technologies serving multiple industries, including architecture and design, media and entertainment, and product e-commerce. Chaos' solutions help architects, designers, VFX artists/animators, and other creative professionals share ideas, optimize workflows, and create immersive experiences. Headquartered in Karlsruhe, Germany, Chaos is a global company with offices in 11 cities worldwide. In 2022, Chaos and Enscape merged, bringing together two industry-leading companies into one. Since then, Chaos has continued to grow with the additions of Cylindo, AXYZ Design, and Evolve Lab, further expanding our expertise and solutions across architecture, design, e-commerce, and AI. For more information, please visit About Cylindo: Cylindo is the leading provider of 3D product visualization solutions for furniture brands and retailers. We help global brands increase conversion, reduce returns, and scale high-quality visual content across ecommerce and in-store experiences. Role Overview: We are hiring a Customer Success Manager (individual contributor) to manage a portfolio of UK & EMEA accounts. This role is focused on retention, adoption, value realisation, and identifying expansion opportunities (commercially executed by Sales). Key Responsibilities: Manage a defined portfolio of mid-market and enterprise accounts. Own the post-sale lifecycle: onboarding, adoption, value realisation and renewal. Build and execute structured Success Plans aligned to customer KPIs. Drive strong product adoption across Cylindo modules. Monitor account health, proactively manage churn risk and prepare renewal forecasts. Run regular business reviews with senior stakeholders. Identify upsell and cross-sell opportunities and qualify them for Sales. Coordinate cross-functionally with Sales, Product, Integration and Support teams. Deliver training and enablement to ensure customers achieve measurable outcomes. Capture customer insights to inform product and commercial strategy. Who You Are: 2-3 years experience in Customer Success, Account Management or similar SaaS role (ideally in the MarTech space). Experience managing renewals and protecting revenue. Commercially aware and comfortable discussing value. Strong stakeholder management skills. Data-driven and proactive. What Success Looks Like: High Gross Retention Rate. Accurate renewal forecasting. Strong adoption across portfolio. Consistent identification of qualified expansion opportunities. Positive customer advocacy. If you are commercially sharp, customer-focused and ready to grow within a scaling SaaS business, we would love to hear from you. Only short-listed candidates will be contacted. Confidentiality of all applications is assured.
Mar 12, 2026
Full time
This position is based in London, UK (hybrid). Applicants must hold a valid work/residence permit for the respective location. Chaos is a leading global software company that provides world-class visualization and design solutions, empowering creative minds to bring ideas to life. For over twenty years, Chaos has developed innovative technologies serving multiple industries, including architecture and design, media and entertainment, and product e-commerce. Chaos' solutions help architects, designers, VFX artists/animators, and other creative professionals share ideas, optimize workflows, and create immersive experiences. Headquartered in Karlsruhe, Germany, Chaos is a global company with offices in 11 cities worldwide. In 2022, Chaos and Enscape merged, bringing together two industry-leading companies into one. Since then, Chaos has continued to grow with the additions of Cylindo, AXYZ Design, and Evolve Lab, further expanding our expertise and solutions across architecture, design, e-commerce, and AI. For more information, please visit About Cylindo: Cylindo is the leading provider of 3D product visualization solutions for furniture brands and retailers. We help global brands increase conversion, reduce returns, and scale high-quality visual content across ecommerce and in-store experiences. Role Overview: We are hiring a Customer Success Manager (individual contributor) to manage a portfolio of UK & EMEA accounts. This role is focused on retention, adoption, value realisation, and identifying expansion opportunities (commercially executed by Sales). Key Responsibilities: Manage a defined portfolio of mid-market and enterprise accounts. Own the post-sale lifecycle: onboarding, adoption, value realisation and renewal. Build and execute structured Success Plans aligned to customer KPIs. Drive strong product adoption across Cylindo modules. Monitor account health, proactively manage churn risk and prepare renewal forecasts. Run regular business reviews with senior stakeholders. Identify upsell and cross-sell opportunities and qualify them for Sales. Coordinate cross-functionally with Sales, Product, Integration and Support teams. Deliver training and enablement to ensure customers achieve measurable outcomes. Capture customer insights to inform product and commercial strategy. Who You Are: 2-3 years experience in Customer Success, Account Management or similar SaaS role (ideally in the MarTech space). Experience managing renewals and protecting revenue. Commercially aware and comfortable discussing value. Strong stakeholder management skills. Data-driven and proactive. What Success Looks Like: High Gross Retention Rate. Accurate renewal forecasting. Strong adoption across portfolio. Consistent identification of qualified expansion opportunities. Positive customer advocacy. If you are commercially sharp, customer-focused and ready to grow within a scaling SaaS business, we would love to hear from you. Only short-listed candidates will be contacted. Confidentiality of all applications is assured.
CUSTOMER SUCCESS MANAGER As a Customer Success Manager (CSM) you will be responsible for owning the relationship and driving the value for our largest customers - by size and value. You will own our most strategic customer relationships and help them reduce human cyber risk. You will advise our customers on how to maximise value from their current plan and usage, and identify opportunities to expand their use of the platform. You'll have executive level contacts and be flexible and adaptable to rapidly changing situations. You'll be extremely results driven, customer focused, technologically savvy, and innovative at building internal relationships and external partnerships to rally the market with passion! We're looking for a CSM who has experience working with global logos throughout their customer lifecycle - from adoption to renewal and expansion. We need an experienced customer success advocate who can take the lead with customers, because this space and disruption is new to most! Ideally a successful track record working with and growing existing customers. You will be the orchestrator to make stuff happen for customers and for your team at the start of the company's Customer Success journey. THE TYPE OF PERSON WE'RE AFTER You'll quickly get up to speed with our brand and product knowledge, and work with the team to onboard, drive value, and identify growth within our existing customer base. You'll be a key team member, responsible for helping us exceed our adoption and revenue goals at CybSafe by being hungry to hit your quarterly targets. As a member of the Customer Success Team and reporting to the Head of Customer Success, you are a trusted pair of hands both internally and with customers. A key part of your job is to think strategically about customer health to ensure we are surpassing customer expectations and wow them with value and ROI metrics. You are analytical and are able to forecast your customer portfolio's performance using reporting tools such as a CRM. You are someone who gets excited to lead new CybSafe initiatives to help the team and company scale through automation and AI. You're adept at building structure from the ground up, identifying inefficiencies, and implementing scalable solutions. You thrive in fast paced environments where adaptability and resourcefulness are key to success. You have experience collaborating with distributors and resellers, understanding the dynamics of a channel first organization. You're meticulous about CRM hygiene, ensuring all customer interactions and data are accurately and consistently updated. RESPONSIBILITIES & ACCOUNTABILITIES Develop and nurture relationships within a defined customer base, typically strategic accounts (+2M total ARR). Demonstrate value to key stakeholders within your customer base throughout the life cycle of the customer relationship. Exceed quarterly renewal and expansion targets by driving customer success within your customer base. Generate short term KPI results whilst maintaining a long term perspective to improve overall account expansion and retention. Work with the Head of Customer Success to prioritise projects and apply appropriate resources to the Customer Success team and initiatives. Be a customer advocate within CybSafe ensuring we take the message and vision of CybSafe to customers with accuracy and confidence. Partner with the product, engineering, partnerships, customer support, sales and marketing teams to ensure high satisfaction within your accounts. Ensure commercial forecasts are accurate (via CRM) and that critical concerns are escalated proactively and professionally - for example flagging churn risk customers in a timely and professional manner. SKILLS & KNOWLEDGE You have a minimum of 4 years of experience in a customer facing role, such as Customer Success, Business Development, or Account Management, preferably within a growth stage cloud based or SaaS technology company. Track record of success working with Enterprise sized companies. Experience and a passion for managing existing customer relationships through the entire customer lifecycle. Strong interpersonal and presentation skills and ability to manage C level executive stakeholders within a pressured environment. Outstanding verbal and written communication skills. Comfortable with the rapid, unpredictable nature of a tech startup. Experience working with the UK&I Cyber Security Industry is desirable. Tech/AI savvy with a passion for being a part of a fast growing SaaS company. Have a critical eye to challenge current processes and identify inefficiencies. We are only taking direct applications from UK based candidates with right to work in the UK. No recruitment agencies just now. Thank you.
Mar 12, 2026
Full time
CUSTOMER SUCCESS MANAGER As a Customer Success Manager (CSM) you will be responsible for owning the relationship and driving the value for our largest customers - by size and value. You will own our most strategic customer relationships and help them reduce human cyber risk. You will advise our customers on how to maximise value from their current plan and usage, and identify opportunities to expand their use of the platform. You'll have executive level contacts and be flexible and adaptable to rapidly changing situations. You'll be extremely results driven, customer focused, technologically savvy, and innovative at building internal relationships and external partnerships to rally the market with passion! We're looking for a CSM who has experience working with global logos throughout their customer lifecycle - from adoption to renewal and expansion. We need an experienced customer success advocate who can take the lead with customers, because this space and disruption is new to most! Ideally a successful track record working with and growing existing customers. You will be the orchestrator to make stuff happen for customers and for your team at the start of the company's Customer Success journey. THE TYPE OF PERSON WE'RE AFTER You'll quickly get up to speed with our brand and product knowledge, and work with the team to onboard, drive value, and identify growth within our existing customer base. You'll be a key team member, responsible for helping us exceed our adoption and revenue goals at CybSafe by being hungry to hit your quarterly targets. As a member of the Customer Success Team and reporting to the Head of Customer Success, you are a trusted pair of hands both internally and with customers. A key part of your job is to think strategically about customer health to ensure we are surpassing customer expectations and wow them with value and ROI metrics. You are analytical and are able to forecast your customer portfolio's performance using reporting tools such as a CRM. You are someone who gets excited to lead new CybSafe initiatives to help the team and company scale through automation and AI. You're adept at building structure from the ground up, identifying inefficiencies, and implementing scalable solutions. You thrive in fast paced environments where adaptability and resourcefulness are key to success. You have experience collaborating with distributors and resellers, understanding the dynamics of a channel first organization. You're meticulous about CRM hygiene, ensuring all customer interactions and data are accurately and consistently updated. RESPONSIBILITIES & ACCOUNTABILITIES Develop and nurture relationships within a defined customer base, typically strategic accounts (+2M total ARR). Demonstrate value to key stakeholders within your customer base throughout the life cycle of the customer relationship. Exceed quarterly renewal and expansion targets by driving customer success within your customer base. Generate short term KPI results whilst maintaining a long term perspective to improve overall account expansion and retention. Work with the Head of Customer Success to prioritise projects and apply appropriate resources to the Customer Success team and initiatives. Be a customer advocate within CybSafe ensuring we take the message and vision of CybSafe to customers with accuracy and confidence. Partner with the product, engineering, partnerships, customer support, sales and marketing teams to ensure high satisfaction within your accounts. Ensure commercial forecasts are accurate (via CRM) and that critical concerns are escalated proactively and professionally - for example flagging churn risk customers in a timely and professional manner. SKILLS & KNOWLEDGE You have a minimum of 4 years of experience in a customer facing role, such as Customer Success, Business Development, or Account Management, preferably within a growth stage cloud based or SaaS technology company. Track record of success working with Enterprise sized companies. Experience and a passion for managing existing customer relationships through the entire customer lifecycle. Strong interpersonal and presentation skills and ability to manage C level executive stakeholders within a pressured environment. Outstanding verbal and written communication skills. Comfortable with the rapid, unpredictable nature of a tech startup. Experience working with the UK&I Cyber Security Industry is desirable. Tech/AI savvy with a passion for being a part of a fast growing SaaS company. Have a critical eye to challenge current processes and identify inefficiencies. We are only taking direct applications from UK based candidates with right to work in the UK. No recruitment agencies just now. Thank you.
Overview Head of AI Customer Value & Adoption Role Summary Aptean is seeking a high-impact AI Solution Adoption & Customer Enablement leader to accelerate the successful rollout of Aptean's AI capabilities across the international region. This role will drive customer awareness, sales readiness, and adoption outcomes, ensuring our AI value proposition is clearly articulated, confidently positioned, and consistently demonstrated across the customer lifecycle. Working closely with Sales Leadership, Product Management, Marketing, and Customer Success, this role will be responsible for enabling field teams with compelling messaging, assets, and customer-facing programs that convert curiosity into pipeline, and pipeline into adoption and expansion. Key Responsibilities 1) AI Go-To-Market Enablement (Sales Readiness) Equip sales teams with clear, repeatable messaging for Aptean AI capabilities (GenAI, assistants, automation, predictive insights) Create and maintain enablement content: pitch decks, talk tracks, discovery guides, demo scripts, objection handling, competitive positioning Run regular enablement sessions for Account Managers, pre-sales, and leadership 2) Customer Awareness & Value Storytelling Lead customer-facing awareness programs: webinars, roadshows, executive briefings, "AI in Action" sessions Translate AI capabilities into industry-specific business outcomes and measurable value Develop use-case libraries and customer success stories aligned to International priorities 3) Adoption & Expansion Acceleration Partner with Customer Success and Professional Services to drive AI adoption programs post-sale Identify adoption blockers and coordinate internal actions to remove friction Support renewal and expansion motions by showcasing AI value delivered 4) Cross-Functional Execution & Feedback Loop Act as the "voice of the customer" back into Product teams to influence roadmap priorities and packaging Align with Marketing on campaigns that build awareness and generate demand Partner with pre-sales/solution consulting to ensure AI demos reflect real customer value and use cases 5) Executive Engagement & Internal Leadership Support strategic opportunities with executive-ready materials and customer presentations Provide regular reporting on adoption progress, market feedback, and field effectiveness Be a visible AI champion across the International organization Success Measures (KPIs) Increased AI-influenced Add-on pipeline and opportunity conversion rates Increased AI-influenced X-Sell pipeline and opportunity conversion rates Increased AI-influenced AIaaS pipeline and opportunity conversion rates Increased SaaS conversion pipeline and opportunity conversion rates Improved sales confidence and consistency in AI messaging (enablement completion + feedback scores) Higher AI feature adoption across existing customer base Increased AI-related upsell/cross-sell revenue contribution Growth in customer awareness engagement (webinars, workshops, briefings attended) Stronger customer proof points and references Candidate Profile (What "Good" Looks Like) Strong background in B2B SaaS / enterprise software enablement, product marketing, or GTM adoption Comfortable presenting to customers, executives, and internal sales teams Able to translate technical concepts into clear commercial outcomes Experience building repeatable programs (not one-off activity) Highly collaborative, energetic, and execution-focused Key Skills & Experience AI/automation familiarity (GenAI positioning, AI assistants, analytics, workflow automation) Strong storytelling, enablement, and customer engagement skills Sales process understanding (discovery value case demo close adoption) Strong stakeholder management across Sales, Product, Marketing, CS International / multi-region experience preferred Reporting Line & Stakeholders Reports to: VP Sales (International) Key partners: Product, Marketing, Solution Consulting, Customer Success, Professional Services, RevOps If you're passionate about sales, thrive in a fast-paced environment, and are excited about the opportunity to drive growth within the SaaS software sector, we want to hear from you! Apply now to join our team at Aptean. Aptean is committed to fostering a corporate culture where diversity, equity, and inclusion are central. "At Aptean, the diversity of our employees is our greatest strength. By embracing and understanding our differences, we maximize the success of our customers, our teams, and our company." - TVN Reddy
Mar 12, 2026
Full time
Overview Head of AI Customer Value & Adoption Role Summary Aptean is seeking a high-impact AI Solution Adoption & Customer Enablement leader to accelerate the successful rollout of Aptean's AI capabilities across the international region. This role will drive customer awareness, sales readiness, and adoption outcomes, ensuring our AI value proposition is clearly articulated, confidently positioned, and consistently demonstrated across the customer lifecycle. Working closely with Sales Leadership, Product Management, Marketing, and Customer Success, this role will be responsible for enabling field teams with compelling messaging, assets, and customer-facing programs that convert curiosity into pipeline, and pipeline into adoption and expansion. Key Responsibilities 1) AI Go-To-Market Enablement (Sales Readiness) Equip sales teams with clear, repeatable messaging for Aptean AI capabilities (GenAI, assistants, automation, predictive insights) Create and maintain enablement content: pitch decks, talk tracks, discovery guides, demo scripts, objection handling, competitive positioning Run regular enablement sessions for Account Managers, pre-sales, and leadership 2) Customer Awareness & Value Storytelling Lead customer-facing awareness programs: webinars, roadshows, executive briefings, "AI in Action" sessions Translate AI capabilities into industry-specific business outcomes and measurable value Develop use-case libraries and customer success stories aligned to International priorities 3) Adoption & Expansion Acceleration Partner with Customer Success and Professional Services to drive AI adoption programs post-sale Identify adoption blockers and coordinate internal actions to remove friction Support renewal and expansion motions by showcasing AI value delivered 4) Cross-Functional Execution & Feedback Loop Act as the "voice of the customer" back into Product teams to influence roadmap priorities and packaging Align with Marketing on campaigns that build awareness and generate demand Partner with pre-sales/solution consulting to ensure AI demos reflect real customer value and use cases 5) Executive Engagement & Internal Leadership Support strategic opportunities with executive-ready materials and customer presentations Provide regular reporting on adoption progress, market feedback, and field effectiveness Be a visible AI champion across the International organization Success Measures (KPIs) Increased AI-influenced Add-on pipeline and opportunity conversion rates Increased AI-influenced X-Sell pipeline and opportunity conversion rates Increased AI-influenced AIaaS pipeline and opportunity conversion rates Increased SaaS conversion pipeline and opportunity conversion rates Improved sales confidence and consistency in AI messaging (enablement completion + feedback scores) Higher AI feature adoption across existing customer base Increased AI-related upsell/cross-sell revenue contribution Growth in customer awareness engagement (webinars, workshops, briefings attended) Stronger customer proof points and references Candidate Profile (What "Good" Looks Like) Strong background in B2B SaaS / enterprise software enablement, product marketing, or GTM adoption Comfortable presenting to customers, executives, and internal sales teams Able to translate technical concepts into clear commercial outcomes Experience building repeatable programs (not one-off activity) Highly collaborative, energetic, and execution-focused Key Skills & Experience AI/automation familiarity (GenAI positioning, AI assistants, analytics, workflow automation) Strong storytelling, enablement, and customer engagement skills Sales process understanding (discovery value case demo close adoption) Strong stakeholder management across Sales, Product, Marketing, CS International / multi-region experience preferred Reporting Line & Stakeholders Reports to: VP Sales (International) Key partners: Product, Marketing, Solution Consulting, Customer Success, Professional Services, RevOps If you're passionate about sales, thrive in a fast-paced environment, and are excited about the opportunity to drive growth within the SaaS software sector, we want to hear from you! Apply now to join our team at Aptean. Aptean is committed to fostering a corporate culture where diversity, equity, and inclusion are central. "At Aptean, the diversity of our employees is our greatest strength. By embracing and understanding our differences, we maximize the success of our customers, our teams, and our company." - TVN Reddy
Team: Estates and Construction Location: Homebased with regular travel around East of England, Midlands & South Yorkshire Work pattern: 35 hours per week, Mon-Fri Salary: Up to £51,869.05 per year Contract: Permanent We are the UK s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them. Will you join us and make life better for cats? Responsibilities of our Surveyor: - Manage a designated portfolio of properties, delivering repairs and maintenance as required- Be a property expert for colleagues across the estate giving high levels of service and support. Working with colleagues in Estates Support; Safety, Health and Environment; and Legal teams, provide a safe and compliant environment across the estate. - Oversee property works in alignment with retail and operations managers within agreed SLAs - Assess property issues and take appropriate action - Maintain accurate records across estate/FM databases and cloud-based systems - Provide advice on retail/commercial lease acquisitions and disposals - Liaise with agents, landlords, neighboring occupiers, solicitors and local authorities - Procure and manage contractors, ensuring they are vetted and all work meets H&S legislation - Regional reporting to support the Principal Surveyor and the Head of Estates & Construction with the wider management of the estate About the Estates and Construction team: The Estates and Construction team manage a wide-ranging and diverse portfolio that reflects the breadth of the estate. Within the region covered, the portfolio includes purpose-built cat adoption and homing centres (both freehold and leasehold), a network of leasehold charity shops, multi-pen sites, and a small number of residential properties occupied by employees or external tenants. Occasionally, surveying expertise is also required for matters relating to legacy properties. What we re looking for in our Surveyor: - Regional coverage is flexible, however we are looking to support the East of England, Midlands and South Yorkshire - Level 6 or higher professional surveying qualification - Current membership of a professional institution such as RICS, RIBA, CIBSE, CIOB, IWFM - Post qualification experience of surveying in a property or facilities management environment - A full UK driving licence and access to your own vehicle - Working Knowledge of retail leases, acquisitions and disposals - Multi-site and use property management and compliance experience - Experience of working on and managing small building or maintenance projects up to £500k - Ability to work within a small team and externally with professionals and third parties What we can offer you: - range of health benefits, including private medical insurance and a health cash plan - 26 days annual leave plus bank holidays, increasing with length of service - Salary Finance, which empowers you to take control of your financial wellbeing - and much more, which you can learn about Application closing date: 26th March 2026 Virtual interview date: TBC Second stage: TBC If successful, your recruitment journey will include: 1. Anonymised application form 2. Virtual interview and assessment/presentation 3. Meet the team
Mar 12, 2026
Full time
Team: Estates and Construction Location: Homebased with regular travel around East of England, Midlands & South Yorkshire Work pattern: 35 hours per week, Mon-Fri Salary: Up to £51,869.05 per year Contract: Permanent We are the UK s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them. Will you join us and make life better for cats? Responsibilities of our Surveyor: - Manage a designated portfolio of properties, delivering repairs and maintenance as required- Be a property expert for colleagues across the estate giving high levels of service and support. Working with colleagues in Estates Support; Safety, Health and Environment; and Legal teams, provide a safe and compliant environment across the estate. - Oversee property works in alignment with retail and operations managers within agreed SLAs - Assess property issues and take appropriate action - Maintain accurate records across estate/FM databases and cloud-based systems - Provide advice on retail/commercial lease acquisitions and disposals - Liaise with agents, landlords, neighboring occupiers, solicitors and local authorities - Procure and manage contractors, ensuring they are vetted and all work meets H&S legislation - Regional reporting to support the Principal Surveyor and the Head of Estates & Construction with the wider management of the estate About the Estates and Construction team: The Estates and Construction team manage a wide-ranging and diverse portfolio that reflects the breadth of the estate. Within the region covered, the portfolio includes purpose-built cat adoption and homing centres (both freehold and leasehold), a network of leasehold charity shops, multi-pen sites, and a small number of residential properties occupied by employees or external tenants. Occasionally, surveying expertise is also required for matters relating to legacy properties. What we re looking for in our Surveyor: - Regional coverage is flexible, however we are looking to support the East of England, Midlands and South Yorkshire - Level 6 or higher professional surveying qualification - Current membership of a professional institution such as RICS, RIBA, CIBSE, CIOB, IWFM - Post qualification experience of surveying in a property or facilities management environment - A full UK driving licence and access to your own vehicle - Working Knowledge of retail leases, acquisitions and disposals - Multi-site and use property management and compliance experience - Experience of working on and managing small building or maintenance projects up to £500k - Ability to work within a small team and externally with professionals and third parties What we can offer you: - range of health benefits, including private medical insurance and a health cash plan - 26 days annual leave plus bank holidays, increasing with length of service - Salary Finance, which empowers you to take control of your financial wellbeing - and much more, which you can learn about Application closing date: 26th March 2026 Virtual interview date: TBC Second stage: TBC If successful, your recruitment journey will include: 1. Anonymised application form 2. Virtual interview and assessment/presentation 3. Meet the team
Who are we? A world where complexity is the only constantdemands anew breed of company.Brave Bison is a different beast: a media, marketing and technology companypurposebuilt for thedigitalera. Our universe is made up of award-winning business arms Brave Bison, Engage,SocialChainand MTM.Andwe'reunderpinned byleading marketing training practice,MiniMBA, as well asour very own social-first media networkwhodeliver monthly views in the billionsfor some of the biggest channels in sport and entertainment across YouTube, Snap,Metaand TikTok. We'rea global collective who live and breathe digital,workingwith some of the boldest brands in the worldtocapitalise on the complexity that defines the modern marketing landscape. Our mission New platforms, new behaviours, new audiences,new trends,new technologies, new regulations-our clients' worlds get more complex daily.Their agency partnershipsshouldn't.It'sourjob to cutthrough the chaos, makethe complex simple and navigatea clear path to growth for them. That'swhy we make it our mission to capitalise on complexity for our clients-across consultancy,capabilityand execution-bycraftingdynamic digital solutions that outpace tomorrow's challenges. Our values We'reaproudly diversebusinesscomprisedof deep specialists acrossmedia,marketing,trainingand technology.Althoughourskills, backgrounds and beliefs may differ, we are united by four core shared values: Bold Curiosity. We run at change and challenge convention because we love to push the boundaries of what the world thinks is possible. We champion discovery, go deep into our clients' worlds and are always hungry to learn more aboutthem, our specialisms and each other. Connected Clarity. We are focusedinour collaboration - joining the right dots between our clients, ourpartnersand our herd of experts to deliver agile solutions at speed and scale. We set a shared ambition from the outset, are transparent at every stage and always strive to make the complex simple. Positive Encouragement. We want to make working with us the best part of someone's day. We lift one other up, find the fun in the day to day and are committed to ensuring everyone belongs. Constant Impact. We believe in outcomes over outputs. We'regoal orientated, results driven anddata-led. We show up with passion every day. Andwe'realways honing our craft. Brave Bison Performance With over 20years experiencegrowing our clients' businesses through digital media, we help brandsleveragethe right data, rightpartnersand right tech to capitalise on complexity and supercharge their online growth. By going deep into our clients' world, investing their budget where it will work the hardest and ensuring that we only win when they win, we stand for braver digital in a world of opportunity. The Role This role sits at the centre of how we turn commercial ambition into delivery reality. As Head of Business Analysis, you'll lead a high-performing BA function that shapes complex digital and commerce programmes from first principles through to execution. You'll work closely with senior stakeholders across clients, delivery, and technology to define problems clearly, align teams early, and ensure decisions are grounded in evidence, not assumption. You'll also be a core member of the Commerce Management Team, contributing to the collective direction, standards, and policies that shape how the business operates. This is not a purely operational role: you'll set direction, raise the bar on quality, and play a visible leadership role in how we think, plan, and deliver. There's real scope to influence ways of working, develop people, and leave the function, and the wider commerce practice, materially stronger than you found it. Accountabilities Lead the Business Analysis & Solution Consulting practice, setting clear standards, frameworks, and expectations that ensure consistently high-quality outcomes across commerce engagements. Build and develop a high-performing team, owning hiring, capability development, and succession, while fostering a culture of continuous improvement and professional excellence. Personally lead business analysis on selected high-complexity or strategically significant engagements, modelling best-in-class BA practice and bringing clarity where ambiguity or risk is high. Ensure client challenges are correctly framed and translated into effective commerce strategies and delivery roadmaps, aligned to commercial objectives and practical execution. Contribute as a member of the Commerce Management Team, jointly shaping direction, standards, and policies for the commerce practice. Use data and market insight to inform decisions, measuring impact through meaningful KPIs and identifying opportunities to improve client outcomes and practice performance Responsibilities Act as a senior consulting partner to clients on selected engagements, supporting discovery, scope definition, and solution shaping Support Account Owners in key client forums (e.g. QBRs, roadmap sessions), ensuring strategic alignment and clear communication across teams Contribute to business development through pre-sales activity, pitches, and within existing accounts Collaborate with partnership and marketing teams to improve internal enablement, solution knowledge, and external thought leadership Represent the business externally through industry events and content where appropriate. Use data and market insight to inform decisions, measuring impact through meaningful KPIs and identifying opportunities to improve client outcomes and practice performance. What you'll get Our people make us who we are, so to make sure we attract andretainthe best and brightest in the industry, we offer an attractive benefits package. But not only that, we are the UK's first carbon neutral agency (a status we have held since 2018), with a serious commitment tomonitoringand reducing the impact our work has on the planet across three core sustainability pillars of Greenhouse Gases, Waste & Recycling and Sustainable Consumption. Thenthere'sa whole host of benefits - from discounted gym memberships and free eye tests to an employee pension scheme and enhanced maternity, paternity, and adoption package. Here's a snapshot of just some of the benefits we think you might also like: Dynamicworking: Tokeep that work-life harmony in check,we'reflexible on where and when you work Private medicalinsurance: Tokeep you fighting fit and give you and your family peace of mind. Incomeprotection: Weknow it feels good to be covered, just in case. CalmSubscription: Now more than ever,it'simportant to mind your mind! 25 days annualleave: Thisincreases to 27 days after three years with us, and then increases everysubsequentyear up to a max. of 30 days Christmasclosure: Noneed to save holiday days for the Christmas closure period.It'son us! Birthdaysoff: Oneextra day to celebrate your big day Summerhours: BetweenJune and Aug we finish at 15.00 every Friday. Online coaching and mental healthsupport: Unlimited via OpenUp RemoteWorking: Workabroad for up to one month a year. Performance & Salary: Reviewed twice a year for everyone. Finally, we're proud and committed to being an equal opportunity workplace, providing equal opportunities for all and treating all existing employees and all job applicants in the same way, regardless of their age, disability, gender, gender reassignment, race, religion or belief, sexual orientation, pregnancy and maternity status and marital & civil partnership status.
Mar 12, 2026
Full time
Who are we? A world where complexity is the only constantdemands anew breed of company.Brave Bison is a different beast: a media, marketing and technology companypurposebuilt for thedigitalera. Our universe is made up of award-winning business arms Brave Bison, Engage,SocialChainand MTM.Andwe'reunderpinned byleading marketing training practice,MiniMBA, as well asour very own social-first media networkwhodeliver monthly views in the billionsfor some of the biggest channels in sport and entertainment across YouTube, Snap,Metaand TikTok. We'rea global collective who live and breathe digital,workingwith some of the boldest brands in the worldtocapitalise on the complexity that defines the modern marketing landscape. Our mission New platforms, new behaviours, new audiences,new trends,new technologies, new regulations-our clients' worlds get more complex daily.Their agency partnershipsshouldn't.It'sourjob to cutthrough the chaos, makethe complex simple and navigatea clear path to growth for them. That'swhy we make it our mission to capitalise on complexity for our clients-across consultancy,capabilityand execution-bycraftingdynamic digital solutions that outpace tomorrow's challenges. Our values We'reaproudly diversebusinesscomprisedof deep specialists acrossmedia,marketing,trainingand technology.Althoughourskills, backgrounds and beliefs may differ, we are united by four core shared values: Bold Curiosity. We run at change and challenge convention because we love to push the boundaries of what the world thinks is possible. We champion discovery, go deep into our clients' worlds and are always hungry to learn more aboutthem, our specialisms and each other. Connected Clarity. We are focusedinour collaboration - joining the right dots between our clients, ourpartnersand our herd of experts to deliver agile solutions at speed and scale. We set a shared ambition from the outset, are transparent at every stage and always strive to make the complex simple. Positive Encouragement. We want to make working with us the best part of someone's day. We lift one other up, find the fun in the day to day and are committed to ensuring everyone belongs. Constant Impact. We believe in outcomes over outputs. We'regoal orientated, results driven anddata-led. We show up with passion every day. Andwe'realways honing our craft. Brave Bison Performance With over 20years experiencegrowing our clients' businesses through digital media, we help brandsleveragethe right data, rightpartnersand right tech to capitalise on complexity and supercharge their online growth. By going deep into our clients' world, investing their budget where it will work the hardest and ensuring that we only win when they win, we stand for braver digital in a world of opportunity. The Role This role sits at the centre of how we turn commercial ambition into delivery reality. As Head of Business Analysis, you'll lead a high-performing BA function that shapes complex digital and commerce programmes from first principles through to execution. You'll work closely with senior stakeholders across clients, delivery, and technology to define problems clearly, align teams early, and ensure decisions are grounded in evidence, not assumption. You'll also be a core member of the Commerce Management Team, contributing to the collective direction, standards, and policies that shape how the business operates. This is not a purely operational role: you'll set direction, raise the bar on quality, and play a visible leadership role in how we think, plan, and deliver. There's real scope to influence ways of working, develop people, and leave the function, and the wider commerce practice, materially stronger than you found it. Accountabilities Lead the Business Analysis & Solution Consulting practice, setting clear standards, frameworks, and expectations that ensure consistently high-quality outcomes across commerce engagements. Build and develop a high-performing team, owning hiring, capability development, and succession, while fostering a culture of continuous improvement and professional excellence. Personally lead business analysis on selected high-complexity or strategically significant engagements, modelling best-in-class BA practice and bringing clarity where ambiguity or risk is high. Ensure client challenges are correctly framed and translated into effective commerce strategies and delivery roadmaps, aligned to commercial objectives and practical execution. Contribute as a member of the Commerce Management Team, jointly shaping direction, standards, and policies for the commerce practice. Use data and market insight to inform decisions, measuring impact through meaningful KPIs and identifying opportunities to improve client outcomes and practice performance Responsibilities Act as a senior consulting partner to clients on selected engagements, supporting discovery, scope definition, and solution shaping Support Account Owners in key client forums (e.g. QBRs, roadmap sessions), ensuring strategic alignment and clear communication across teams Contribute to business development through pre-sales activity, pitches, and within existing accounts Collaborate with partnership and marketing teams to improve internal enablement, solution knowledge, and external thought leadership Represent the business externally through industry events and content where appropriate. Use data and market insight to inform decisions, measuring impact through meaningful KPIs and identifying opportunities to improve client outcomes and practice performance. What you'll get Our people make us who we are, so to make sure we attract andretainthe best and brightest in the industry, we offer an attractive benefits package. But not only that, we are the UK's first carbon neutral agency (a status we have held since 2018), with a serious commitment tomonitoringand reducing the impact our work has on the planet across three core sustainability pillars of Greenhouse Gases, Waste & Recycling and Sustainable Consumption. Thenthere'sa whole host of benefits - from discounted gym memberships and free eye tests to an employee pension scheme and enhanced maternity, paternity, and adoption package. Here's a snapshot of just some of the benefits we think you might also like: Dynamicworking: Tokeep that work-life harmony in check,we'reflexible on where and when you work Private medicalinsurance: Tokeep you fighting fit and give you and your family peace of mind. Incomeprotection: Weknow it feels good to be covered, just in case. CalmSubscription: Now more than ever,it'simportant to mind your mind! 25 days annualleave: Thisincreases to 27 days after three years with us, and then increases everysubsequentyear up to a max. of 30 days Christmasclosure: Noneed to save holiday days for the Christmas closure period.It'son us! Birthdaysoff: Oneextra day to celebrate your big day Summerhours: BetweenJune and Aug we finish at 15.00 every Friday. Online coaching and mental healthsupport: Unlimited via OpenUp RemoteWorking: Workabroad for up to one month a year. Performance & Salary: Reviewed twice a year for everyone. Finally, we're proud and committed to being an equal opportunity workplace, providing equal opportunities for all and treating all existing employees and all job applicants in the same way, regardless of their age, disability, gender, gender reassignment, race, religion or belief, sexual orientation, pregnancy and maternity status and marital & civil partnership status.
Job Title: Head of Planning Location: East Midlands Salary: Competitive + bonus + benefits Overview A growing national technical services organisation is seeking an experienced Head of Planning to lead its operational planning function. This senior leadership role is responsible for ensuring work sold commercially is effectively planned, delivered efficiently and handed over cleanly for billing. The position plays a critical role in coordinating the service flow between Sales, Operations and Finance to ensure predictable delivery, operational efficiency and strong revenue conversion. Key Responsibilities Lead and develop the national planning and operational coordination function Manage and support planning, scheduling and resource coordination teams Establish clear accountability, escalation and decision making frameworks Own the full planning lifecycle from order handover through to completion of work Ensure efficient scheduling and utilisation of operational resources Maintain visibility of workload, capacity and operational constraints across multiple locations Balance customer responsiveness with structured operational planning Lead the implementation and optimisation of a central planning system Define planning processes, data standards and governance frameworks Drive adoption and continuous improvement of planning systems and operational processes Ensure completed work is handed over fully ready for billing Maintain accurate job records, documentation and scope confirmation Minimise delays between operational completion and invoice readiness Reduce billing disputes through structured planning and clean operational handovers Monitor planning KPIs including utilisation, backlog and aged work in progress Improve operational efficiency, service throughput and revenue per head Act as the key operational interface between Planning, Operations, Sales and Finance Support operational delivery of customer commitments Act as a senior escalation point for planning related issues Skills and Experience Proven leadership experience managing planning, scheduling or service coordination teams Experience operating within multi site or national service environments Strong organisational and analytical skills with the ability to manage complex operational workflows Commercial awareness and understanding of operational drivers of revenue and cash flow Confident using operational data, dashboards and KPIs to drive decision making Experience implementing or improving planning or enterprise operational systems is desirable Background within infrastructure, construction, testing, engineering services or similar sectors would be advantageous
Mar 12, 2026
Full time
Job Title: Head of Planning Location: East Midlands Salary: Competitive + bonus + benefits Overview A growing national technical services organisation is seeking an experienced Head of Planning to lead its operational planning function. This senior leadership role is responsible for ensuring work sold commercially is effectively planned, delivered efficiently and handed over cleanly for billing. The position plays a critical role in coordinating the service flow between Sales, Operations and Finance to ensure predictable delivery, operational efficiency and strong revenue conversion. Key Responsibilities Lead and develop the national planning and operational coordination function Manage and support planning, scheduling and resource coordination teams Establish clear accountability, escalation and decision making frameworks Own the full planning lifecycle from order handover through to completion of work Ensure efficient scheduling and utilisation of operational resources Maintain visibility of workload, capacity and operational constraints across multiple locations Balance customer responsiveness with structured operational planning Lead the implementation and optimisation of a central planning system Define planning processes, data standards and governance frameworks Drive adoption and continuous improvement of planning systems and operational processes Ensure completed work is handed over fully ready for billing Maintain accurate job records, documentation and scope confirmation Minimise delays between operational completion and invoice readiness Reduce billing disputes through structured planning and clean operational handovers Monitor planning KPIs including utilisation, backlog and aged work in progress Improve operational efficiency, service throughput and revenue per head Act as the key operational interface between Planning, Operations, Sales and Finance Support operational delivery of customer commitments Act as a senior escalation point for planning related issues Skills and Experience Proven leadership experience managing planning, scheduling or service coordination teams Experience operating within multi site or national service environments Strong organisational and analytical skills with the ability to manage complex operational workflows Commercial awareness and understanding of operational drivers of revenue and cash flow Confident using operational data, dashboards and KPIs to drive decision making Experience implementing or improving planning or enterprise operational systems is desirable Background within infrastructure, construction, testing, engineering services or similar sectors would be advantageous
Supporting the business and our divisional offices, our Head Office functions cover all departments from our Executive Board through to our support functions such as Group Design and Technical, HR, Health and Safety, IT, Sales and Marketing, Commercial, Procurement, Group Finance, Corporate Affairs, as well as Legal and Company Secretariat. We also have a specialised function - Barratt Partnerships. While the work varies from team to team, our key requirements don't: you must be well organised, extremely helpful and resourceful, and able to use your initiative. You'll understand that what you do is important, and impacts on your team, the department, and the wider business. The Information Security Delivery Manager will Drive the delivery of Information Security initiatives and process improvements, combining project management, business analysis and hands on technical coordination to realise roadmap outcomes and embed changes into BAU. You will be expected to: Own the security delivery roadmap and portfolio; define scope, plans, milestones and success criteria for each initiative. Coordinate resources across SecOps, Compliance, Architecture and wider IT; remove blockers and manage dependencies. Lead and drive delivery of key information security projects, ranging from solution implementation to changes to configuration and process flows to support cyber improvement Establish governance, risk and issue management; maintain RAID logs and report progress/status to leadership. Create standard project artefacts (charters, requirements, test plans, transition plans) and ensure change management adherence. Manage budgets, vendor contracts and statements of work; ensure value creation and reduction of contractor reliance over time. Plan and execute handover to operations with documentation, training and support models; track benefits realisation. Engage stakeholders across business units; deliver clear communications and adoption plans. Continuously improve delivery practices; introduce metrics and retrospectives to optimise throughput and quality. The successful candidate will have: Proven project/programme delivery in security or technology change environments. Knowledge of security domains and the ability to challenge technical decisions constructively. Methodologies: Agile/Lean and traditional (e.g. PRINCE2/PMP) with practical flexibility. Strong stakeholder engagement, communication and negotiation skills. Able to form, lead and maintain informal teams to deliver against strategic goals, with no formal line management responsibility Strong technical capability including a wide range of experience of information security tools, techniques and mechanisms for implementation of cyber principles in a Microsoft environment Excellent planning, risk management and documentation capabilities. We've been nationally recognised as a 5 star housebuildersince 2010 for supplying high-quality homes for all generations. That's more than any other major housebuilder. It's because we combine the brightest minds, the latest technology, and a genuine commitment to putting customers first. We want the best people in the industry to help us shape the future of building. We have tailored opportunities for apprentices, graduates, experienced professionals and ex-Armed Forces personnel to come and help us stay one step ahead, and build the homes that Britain needs. Barrattadopts a hybrid way of working which assumes that where roles allow, our office-based colleagues divide their time between working in the office, on ourconstructionsites andsalesoffices, and working from home, as the role dictates. We recognise the many benefits that an effective hybrid working culture brings to both the Company and our colleagues. We are building an organisation where anyone with drive and talent can pursue the career they want. We are building a culture where anyone, regardless of gender, race, age, sexuality, disability, background or any other characteristic, can progress and be proud to work for us. As part of working for Barratt Redrow PLC and specifically for this role we offer: Competitive Bonus Scheme Private Medical Cover - Single Cover Annual Medical Health Assessment 26 days' holiday (increase by 1 day for every 3 years' continuous service up to 29 days) Today's housebuilding professional need tomorrow's benefits, so they're ready for whatever the future brings. When you join Barratt, you get the kind of support you would expect from a business built for a modern working world. Private medical cover Private healthcare support is available for timely access to a virtual GP, for diagnosis, treatment and more - including physio and talking therapies. You can even add family members. Pension First-class pension schemes with the option of up to 10% employer contributions. Annual Health Assessment All colleagues are able to access a fully funded annual health assessment, helping you to proactively manage your health and wellbeing. As well as a competitive salary, we offer many ways to make life more affordable - from access to employee loans and savings accounts, to house purchase discounts. Cycle to Work scheme, reduced hotel rate, discounts at major retailers These make a massive difference to the quality of your lifestyle. So much more From death in service, paid volunteer and study leave, enhanced family friendly policies (including our Parents and Carers leave) to a share buying scheme, we have an incredible range of additional benefits. About Group Support Centre Barratt Redrow PLC is the nation's leading housebuilder, creating great new places to live throughout Britain. Our business is acquiring land, obtaining planning consents and building the highest quality homes in places people aspire to live. This is supported by our expertise in land, design, construction and sales and marketing. Our purpose is to make sustainable living a reality, building strong communities. Where you'll be working Here is where you'll be based, whether that's an office or one of our sites. Putting diversity and inclusion front and centre We know that a diverse team is better for our customers, makes us a more attractive employer and results in a stronger, more sustainable business. Which is why we're so committed to developing our inclusive culture. Thinking ahead to leave a better world behind We're building a sustainable tomorrow, one house and one community at a time. Our commitment to our customers is rooted in every decision and day-to-day action we take. See how our colleagues are building tomorrow together.
Mar 12, 2026
Full time
Supporting the business and our divisional offices, our Head Office functions cover all departments from our Executive Board through to our support functions such as Group Design and Technical, HR, Health and Safety, IT, Sales and Marketing, Commercial, Procurement, Group Finance, Corporate Affairs, as well as Legal and Company Secretariat. We also have a specialised function - Barratt Partnerships. While the work varies from team to team, our key requirements don't: you must be well organised, extremely helpful and resourceful, and able to use your initiative. You'll understand that what you do is important, and impacts on your team, the department, and the wider business. The Information Security Delivery Manager will Drive the delivery of Information Security initiatives and process improvements, combining project management, business analysis and hands on technical coordination to realise roadmap outcomes and embed changes into BAU. You will be expected to: Own the security delivery roadmap and portfolio; define scope, plans, milestones and success criteria for each initiative. Coordinate resources across SecOps, Compliance, Architecture and wider IT; remove blockers and manage dependencies. Lead and drive delivery of key information security projects, ranging from solution implementation to changes to configuration and process flows to support cyber improvement Establish governance, risk and issue management; maintain RAID logs and report progress/status to leadership. Create standard project artefacts (charters, requirements, test plans, transition plans) and ensure change management adherence. Manage budgets, vendor contracts and statements of work; ensure value creation and reduction of contractor reliance over time. Plan and execute handover to operations with documentation, training and support models; track benefits realisation. Engage stakeholders across business units; deliver clear communications and adoption plans. Continuously improve delivery practices; introduce metrics and retrospectives to optimise throughput and quality. The successful candidate will have: Proven project/programme delivery in security or technology change environments. Knowledge of security domains and the ability to challenge technical decisions constructively. Methodologies: Agile/Lean and traditional (e.g. PRINCE2/PMP) with practical flexibility. Strong stakeholder engagement, communication and negotiation skills. Able to form, lead and maintain informal teams to deliver against strategic goals, with no formal line management responsibility Strong technical capability including a wide range of experience of information security tools, techniques and mechanisms for implementation of cyber principles in a Microsoft environment Excellent planning, risk management and documentation capabilities. We've been nationally recognised as a 5 star housebuildersince 2010 for supplying high-quality homes for all generations. That's more than any other major housebuilder. It's because we combine the brightest minds, the latest technology, and a genuine commitment to putting customers first. We want the best people in the industry to help us shape the future of building. We have tailored opportunities for apprentices, graduates, experienced professionals and ex-Armed Forces personnel to come and help us stay one step ahead, and build the homes that Britain needs. Barrattadopts a hybrid way of working which assumes that where roles allow, our office-based colleagues divide their time between working in the office, on ourconstructionsites andsalesoffices, and working from home, as the role dictates. We recognise the many benefits that an effective hybrid working culture brings to both the Company and our colleagues. We are building an organisation where anyone with drive and talent can pursue the career they want. We are building a culture where anyone, regardless of gender, race, age, sexuality, disability, background or any other characteristic, can progress and be proud to work for us. As part of working for Barratt Redrow PLC and specifically for this role we offer: Competitive Bonus Scheme Private Medical Cover - Single Cover Annual Medical Health Assessment 26 days' holiday (increase by 1 day for every 3 years' continuous service up to 29 days) Today's housebuilding professional need tomorrow's benefits, so they're ready for whatever the future brings. When you join Barratt, you get the kind of support you would expect from a business built for a modern working world. Private medical cover Private healthcare support is available for timely access to a virtual GP, for diagnosis, treatment and more - including physio and talking therapies. You can even add family members. Pension First-class pension schemes with the option of up to 10% employer contributions. Annual Health Assessment All colleagues are able to access a fully funded annual health assessment, helping you to proactively manage your health and wellbeing. As well as a competitive salary, we offer many ways to make life more affordable - from access to employee loans and savings accounts, to house purchase discounts. Cycle to Work scheme, reduced hotel rate, discounts at major retailers These make a massive difference to the quality of your lifestyle. So much more From death in service, paid volunteer and study leave, enhanced family friendly policies (including our Parents and Carers leave) to a share buying scheme, we have an incredible range of additional benefits. About Group Support Centre Barratt Redrow PLC is the nation's leading housebuilder, creating great new places to live throughout Britain. Our business is acquiring land, obtaining planning consents and building the highest quality homes in places people aspire to live. This is supported by our expertise in land, design, construction and sales and marketing. Our purpose is to make sustainable living a reality, building strong communities. Where you'll be working Here is where you'll be based, whether that's an office or one of our sites. Putting diversity and inclusion front and centre We know that a diverse team is better for our customers, makes us a more attractive employer and results in a stronger, more sustainable business. Which is why we're so committed to developing our inclusive culture. Thinking ahead to leave a better world behind We're building a sustainable tomorrow, one house and one community at a time. Our commitment to our customers is rooted in every decision and day-to-day action we take. See how our colleagues are building tomorrow together.
This is a job that Jill, our AI Recruiter, is recruiting for on behalf of one of our customers. She will pick the best candidates from Jack's network The next step is to speak to Jack. Job Title Head of Customer Success Company Description LightWork AI - AI-powered operating system for property management Job Description You will build the Customer Success function from the ground up for a high-growth startup. Managing an existing team member, you'll own the full post-sale journey-onboarding, adoption, and retention for non-technical property companies. This role combines commercial rigor with technical depth to ensure an autonomous AI agent delivers real-world value. Location London, UK Why this role is remarkable Founding-level leadership opportunity to define the CS playbook and infrastructure for a category-defining AI agent from day one. High-traction environment closing major enterprise deals with a product that autonomously manages maintenance, communications, and compliance. True player-coach impact where you scale a team while solving complex change management challenges in a traditional industry. What you will do Own the end-to-end commercial lifecycle including renewals, health scoring, and identifying expansion ARR opportunities across the portfolio. Lead the technical onboarding and adoption process to reduce bypass behavior and ensure Felicity is integrated into client workflows. Serve as the voice of the customer, escalating product insights to the engineering team to improve AI reliability and performance. The ideal candidate 5+ years in Customer Success with 2+ years in leadership, specifically building or transforming functions in a B2B SaaS environment. Strong technical fluency or a background in solutions engineering/development to manage API integrations and technical stakeholders. Proven track record in change management, successfully driving technology adoption among resistant, non-technical users in traditional industries. Next steps Step 1. Visit our website. Step 2. Click 'Talk to Jack'. Step 3. Talk to Jack so he can understand your experience and ambitions. Step 4. Jack will make sure Jill (the AI agent working for the company) considers you for this role. Step 5. If Jill thinks you're a great fit and her client wants to meet you, they will make the introduction. Step 6. If not, Jack will find you excellent alternatives. All for free. We never post fake jobs This isn't a trick. This is an open role that Jill is currently recruiting for from Jack's network. Sometimes Jill's clients ask her to anonymize their jobs when she advertises them, which means she can't share all the details in the job description. We appreciate this can make them look a bit suspect, but there isn't much we can do about it. Give Jack a spin! You could land this role. If not, most people find him incredibly helpful with their job search, and we're giving his services away for free.
Mar 12, 2026
Full time
This is a job that Jill, our AI Recruiter, is recruiting for on behalf of one of our customers. She will pick the best candidates from Jack's network The next step is to speak to Jack. Job Title Head of Customer Success Company Description LightWork AI - AI-powered operating system for property management Job Description You will build the Customer Success function from the ground up for a high-growth startup. Managing an existing team member, you'll own the full post-sale journey-onboarding, adoption, and retention for non-technical property companies. This role combines commercial rigor with technical depth to ensure an autonomous AI agent delivers real-world value. Location London, UK Why this role is remarkable Founding-level leadership opportunity to define the CS playbook and infrastructure for a category-defining AI agent from day one. High-traction environment closing major enterprise deals with a product that autonomously manages maintenance, communications, and compliance. True player-coach impact where you scale a team while solving complex change management challenges in a traditional industry. What you will do Own the end-to-end commercial lifecycle including renewals, health scoring, and identifying expansion ARR opportunities across the portfolio. Lead the technical onboarding and adoption process to reduce bypass behavior and ensure Felicity is integrated into client workflows. Serve as the voice of the customer, escalating product insights to the engineering team to improve AI reliability and performance. The ideal candidate 5+ years in Customer Success with 2+ years in leadership, specifically building or transforming functions in a B2B SaaS environment. Strong technical fluency or a background in solutions engineering/development to manage API integrations and technical stakeholders. Proven track record in change management, successfully driving technology adoption among resistant, non-technical users in traditional industries. Next steps Step 1. Visit our website. Step 2. Click 'Talk to Jack'. Step 3. Talk to Jack so he can understand your experience and ambitions. Step 4. Jack will make sure Jill (the AI agent working for the company) considers you for this role. Step 5. If Jill thinks you're a great fit and her client wants to meet you, they will make the introduction. Step 6. If not, Jack will find you excellent alternatives. All for free. We never post fake jobs This isn't a trick. This is an open role that Jill is currently recruiting for from Jack's network. Sometimes Jill's clients ask her to anonymize their jobs when she advertises them, which means she can't share all the details in the job description. We appreciate this can make them look a bit suspect, but there isn't much we can do about it. Give Jack a spin! You could land this role. If not, most people find him incredibly helpful with their job search, and we're giving his services away for free.
Head of Brand Partnerships - Commercial partnerships Location: Southwark, London Working Pattern: Office-based, 5 days per week Salary: £60,000 + bonus & benefits The Opportunity This is a rare opportunity to join a culturally influential business with over 30 years of heritage at the intersection of music, nightlife, fitness, events and lifestyle. Known for pioneering ideas, bold creativity and taking risks before others did, the brand has consistently shaped culture through innovative experiences, collaborations and community-led spaces. Alongside its globally recognised cultural legacy, the business operates a contemporary members' workspace and events venue within a striking 50,000 sq. ft Victorian warehouse in SE1. The environment blends work, wellness, creativity and social connection - featuring hospitality-led spaces, in-house food & beverage, a state-of-the-art gym, fitness studios and a curated cultural and business events programme. The culture is collaborative and refreshingly human. While the team enjoys a relaxed, informal environment, standards are high and attention to detail is relentless. Clichés are avoided, originality is prized, and differentiation is a point of pride. Role Overview The Head of Brand Partnerships will shape and lead the creative development of brand collaborations across a diverse ecosystem spanning music, nightlife, fitness, live events, hospitality and lifestyle. This role is responsible for generating innovative partnership ideas, crafting compelling creative briefs, and guiding brand partners and agencies through the creative process from initial concept through to final delivery. You will ensure every collaboration enhances cultural relevance, strengthens brand equity, and connects meaningfully with new and existing audiences. This is a senior, highly creative and commercially accountable role requiring strong cultural intuition, strategic thinking and the confidence to lead complex partnerships end-to-end. Key Responsibilities Creative Strategy & Leadership Own and lead the creative vision for all brand partnerships across music, nightlife, fitness, live events, hospitality and lifestyle products Develop culturally relevant partnership concepts grounded in insight, audience behaviour and emerging trends Translate brand and commercial objectives into strong, inspiring creative briefs Champion originality, innovation and cultural relevance across every collaboration Ensure all partnerships strengthen long-term brand positioning and authenticity Creative Development & Ideation Respond to brand and agency briefs with speed, clarity and high-quality creative thinking Develop pitch narratives, concept decks and creative proposals that bring ideas to life Lead ideation sessions, workshops and brainstorms to explore new partnership opportunities Manage and inspire external creative and experiential agencies through clear and compelling briefing Partnership Shaping & Delivery Guide partners through the full creative journey from concept to execution Collaborate closely with internal teams across events, marketing, digital, product and operations Maintain creative integrity, tone, aesthetic and brand values across all activations Evolve and expand long-term partnerships through ongoing idea development and innovation Commercial & Data Responsibility Work closely with agencies to define deliverables, pricing structures and commercial frameworks Manage the brand partnerships budget end-to-end, ensuring strong margin protection Set, track and evaluate KPIs, providing clear reporting and insights to stakeholders Ensure campaigns are delivered efficiently, profitably and to a high standard Account Management Oversee all contractual obligations and partnership deliverables Manage renewals, tenders and long-term growth opportunities with agencies and partners Build trusted senior relationships with brand partners, identifying opportunities to unlock additional value Skills & Experience Required Proven experience developing creative brand partnerships or campaigns within music, entertainment, culture, lifestyle or youth-focused sectors Strong cultural intuition with a deep understanding of youth culture, nightlife, music, fitness and lifestyle trends Exceptional ability to generate ideas quickly and articulate them clearly through decks, briefs and presentations Excellent storytelling, conceptual writing and communication skills Experience managing agencies and cross-functional internal teams Commercially minded, with experience managing budgets, KPIs and performance reporting Highly collaborative, organised and confident operating at a senior stakeholder level Passionate about culturally-led ideas, experiences and brand innovation Benefits & Wellbeing Health & Wellness Free gym membership and access to fitness classes Free GP access and prescription service 24/7 counselling and support helpline Wellbeing monitoring app Life assurance scheme Online health assessments Financial & Lifestyle Annual company bonus Season ticket loan Cycle to work scheme Enhanced maternity and adoption leave Staff referral scheme Financial wellbeing support Culture & Extras Free lunch and refreshments Dog-friendly office Access to curated cultural and business events Family & friends membership discounts Free entry to live events Hospitality rewards and retail discounts Your birthday off We Are Aspire Ltd are a Disability Confident Committed employer
Mar 12, 2026
Full time
Head of Brand Partnerships - Commercial partnerships Location: Southwark, London Working Pattern: Office-based, 5 days per week Salary: £60,000 + bonus & benefits The Opportunity This is a rare opportunity to join a culturally influential business with over 30 years of heritage at the intersection of music, nightlife, fitness, events and lifestyle. Known for pioneering ideas, bold creativity and taking risks before others did, the brand has consistently shaped culture through innovative experiences, collaborations and community-led spaces. Alongside its globally recognised cultural legacy, the business operates a contemporary members' workspace and events venue within a striking 50,000 sq. ft Victorian warehouse in SE1. The environment blends work, wellness, creativity and social connection - featuring hospitality-led spaces, in-house food & beverage, a state-of-the-art gym, fitness studios and a curated cultural and business events programme. The culture is collaborative and refreshingly human. While the team enjoys a relaxed, informal environment, standards are high and attention to detail is relentless. Clichés are avoided, originality is prized, and differentiation is a point of pride. Role Overview The Head of Brand Partnerships will shape and lead the creative development of brand collaborations across a diverse ecosystem spanning music, nightlife, fitness, live events, hospitality and lifestyle. This role is responsible for generating innovative partnership ideas, crafting compelling creative briefs, and guiding brand partners and agencies through the creative process from initial concept through to final delivery. You will ensure every collaboration enhances cultural relevance, strengthens brand equity, and connects meaningfully with new and existing audiences. This is a senior, highly creative and commercially accountable role requiring strong cultural intuition, strategic thinking and the confidence to lead complex partnerships end-to-end. Key Responsibilities Creative Strategy & Leadership Own and lead the creative vision for all brand partnerships across music, nightlife, fitness, live events, hospitality and lifestyle products Develop culturally relevant partnership concepts grounded in insight, audience behaviour and emerging trends Translate brand and commercial objectives into strong, inspiring creative briefs Champion originality, innovation and cultural relevance across every collaboration Ensure all partnerships strengthen long-term brand positioning and authenticity Creative Development & Ideation Respond to brand and agency briefs with speed, clarity and high-quality creative thinking Develop pitch narratives, concept decks and creative proposals that bring ideas to life Lead ideation sessions, workshops and brainstorms to explore new partnership opportunities Manage and inspire external creative and experiential agencies through clear and compelling briefing Partnership Shaping & Delivery Guide partners through the full creative journey from concept to execution Collaborate closely with internal teams across events, marketing, digital, product and operations Maintain creative integrity, tone, aesthetic and brand values across all activations Evolve and expand long-term partnerships through ongoing idea development and innovation Commercial & Data Responsibility Work closely with agencies to define deliverables, pricing structures and commercial frameworks Manage the brand partnerships budget end-to-end, ensuring strong margin protection Set, track and evaluate KPIs, providing clear reporting and insights to stakeholders Ensure campaigns are delivered efficiently, profitably and to a high standard Account Management Oversee all contractual obligations and partnership deliverables Manage renewals, tenders and long-term growth opportunities with agencies and partners Build trusted senior relationships with brand partners, identifying opportunities to unlock additional value Skills & Experience Required Proven experience developing creative brand partnerships or campaigns within music, entertainment, culture, lifestyle or youth-focused sectors Strong cultural intuition with a deep understanding of youth culture, nightlife, music, fitness and lifestyle trends Exceptional ability to generate ideas quickly and articulate them clearly through decks, briefs and presentations Excellent storytelling, conceptual writing and communication skills Experience managing agencies and cross-functional internal teams Commercially minded, with experience managing budgets, KPIs and performance reporting Highly collaborative, organised and confident operating at a senior stakeholder level Passionate about culturally-led ideas, experiences and brand innovation Benefits & Wellbeing Health & Wellness Free gym membership and access to fitness classes Free GP access and prescription service 24/7 counselling and support helpline Wellbeing monitoring app Life assurance scheme Online health assessments Financial & Lifestyle Annual company bonus Season ticket loan Cycle to work scheme Enhanced maternity and adoption leave Staff referral scheme Financial wellbeing support Culture & Extras Free lunch and refreshments Dog-friendly office Access to curated cultural and business events Family & friends membership discounts Free entry to live events Hospitality rewards and retail discounts Your birthday off We Are Aspire Ltd are a Disability Confident Committed employer
Job Title: Head of Planning Location: East Midlands (Hybrid working available) Salary: Competitive + bonus + benefits Overview A growing multi site technical services organisation is seeking an experienced Head of Planning to lead its operational planning function. This senior leadership role is responsible for ensuring work sold commercially is effectively planned, delivered efficiently and handed over cleanly for billing. The role sits at the centre of the organisation, working closely with Sales, Operations and Finance to ensure smooth service delivery across a national operational network. Key Responsibilities Lead and develop the operational planning function across multiple locations Manage and support planning, scheduling and coordination teams Establish clear decision making, escalation and accountability frameworks Oversee the full planning lifecycle from order handover through to work completion Ensure efficient scheduling and utilisation of operational resources Maintain clear visibility of workload, capacity and operational constraints Balance customer responsiveness with structured planning processes Support the implementation and optimisation of a central planning system Define planning standards, processes and data governance Drive adoption and continuous improvement of planning systems and processes Ensure completed work is handed over fully ready for billing Maintain accurate job records, documentation and pricing confirmation Minimise delays between operational completion and invoice readiness Reduce billing disputes through structured planning and operational controls Monitor planning related KPIs including utilisation, backlog and work in progress Improve operational efficiency, service flow and revenue per head Act as the key interface between Planning, Operations, Sales and Finance Support operational delivery of customer commitments Act as a senior escalation point for planning related issues Skills and Experience Proven experience leading planning, scheduling or service coordination teams Experience operating within multi site or national service environments Strong organisational and analytical skills with a structured approach to operations Commercial awareness with an understanding of operational drivers of revenue and cash flow Confident using operational data and KPIs to support decision making
Mar 11, 2026
Full time
Job Title: Head of Planning Location: East Midlands (Hybrid working available) Salary: Competitive + bonus + benefits Overview A growing multi site technical services organisation is seeking an experienced Head of Planning to lead its operational planning function. This senior leadership role is responsible for ensuring work sold commercially is effectively planned, delivered efficiently and handed over cleanly for billing. The role sits at the centre of the organisation, working closely with Sales, Operations and Finance to ensure smooth service delivery across a national operational network. Key Responsibilities Lead and develop the operational planning function across multiple locations Manage and support planning, scheduling and coordination teams Establish clear decision making, escalation and accountability frameworks Oversee the full planning lifecycle from order handover through to work completion Ensure efficient scheduling and utilisation of operational resources Maintain clear visibility of workload, capacity and operational constraints Balance customer responsiveness with structured planning processes Support the implementation and optimisation of a central planning system Define planning standards, processes and data governance Drive adoption and continuous improvement of planning systems and processes Ensure completed work is handed over fully ready for billing Maintain accurate job records, documentation and pricing confirmation Minimise delays between operational completion and invoice readiness Reduce billing disputes through structured planning and operational controls Monitor planning related KPIs including utilisation, backlog and work in progress Improve operational efficiency, service flow and revenue per head Act as the key interface between Planning, Operations, Sales and Finance Support operational delivery of customer commitments Act as a senior escalation point for planning related issues Skills and Experience Proven experience leading planning, scheduling or service coordination teams Experience operating within multi site or national service environments Strong organisational and analytical skills with a structured approach to operations Commercial awareness with an understanding of operational drivers of revenue and cash flow Confident using operational data and KPIs to support decision making
