Cognizant Cognizant (NASDAQ:CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant has over 350,000 employees as of January 2025. Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 1000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world. Role Overview The London Market Business Analyst will be a part of Cognizant's Insurance practice, with a specific focus on London Market transformation. As a part of this role, he/she brings deep P&C expertise with a focus on Speciality Insurance, having in-depth understanding of London Market business processes, strong client advisory skills, and the ability to shape and deliver strategic consulting engagements. The role combines thought leadership, and hands on client delivery. Key Responsibilities Domain Leadership & Thought Leadership Serve as the primary subject matter expert for London Market across the practice. Advise on London Market specific practices, including Lloyd's Syndicate operations, Delegated Authority, Open Market, and Reinsurance. Having an extensive knowledge of Coverholders and MGA business. Develop and articulate Cognizant's point of view on industry trends, regulatory changes, digital transformation, and operational modernisation. Create thought leadership assets (whitepapers, frameworks, maturity models, solution accelerators). Consulting Delivery & Advisory Support strategic consulting engagements such as: Platform modernisation and migration Product simplification and rationalisation Customer journey redesign Regulatory and compliance transformation Operational excellence and automation Required Experience & Skills Domain Expertise Strong experience in Commercial and Speciality Insurance with a focus on London Market, ideally across multiple areas such as policy administration, claims, underwriting, actuarial processes, distribution, or customer service. Good understanding of UK and EU regulatory landscape. Understanding of the interaction between brokers, Lloyd's syndicates, and company markets. Have an in depth understanding of risk placement, pricing of various risk classes written through Lloyds. Understand the Lloyds Application landscape and understand the SaaS apps that are used by Brokers, MGAs and Carriers to drive Lloyds related business processes. Implementation experience of Underwriting Workbench Implementation will be a plus. Understanding of pricing related data models for Lloyds based risk classes viz. Property, Political Violence, Marine & Hull, Cargo etc. Exposure to SaaS based platforms used by brokers and carriers in supporting London Market related processes. Detailed knowledge of the London Market's modernization initiatives, including the adoption of AI driven initiatives, digital processing, Core Data Records (CDR), and ACORD standards. Consulting & Leadership Ability to lead complex transformation programmes and multi disciplinary teams. Strong executive presence and communication skills. Demonstrated ability to influence senior stakeholders and drive strategic outcomes. Ability to support AI driven transformation programs from ideation to implementation of AI driven insurance use cases based on Lloyds based processes for brokers, carriers and MGAs. Business Development Experience supporting sales cycles, shaping proposals, and contributing to revenue growth. Ability to translate client challenges into structured consulting solutions. Other Skills Strategic thinker with strong analytical and problem solving skills. Comfortable working in a fast paced, growth oriented consulting environment. Collaborative mindset with the ability to work across practice, delivery, and account teams. Contribution to Development of Practice Support practice management activities such as proposition or solution pertaining to London Market related processes. Development, community & communications, sales & operations management. Contribute to Insurance practice by thought provoking 'points of view'. Preferred Qualifications Degree in Business, Finance, Statistics or related field. Professional certifications (e.g., London Market related certifications, CII, PMI, PMP, Lean Six Sigma) are a plus. Experience working with global delivery models and offshore teams. Why Join Cognizant Opportunity to shape and grow a strategic portfolio in London Markets within a global consulting organisation. Work with leading insurers on high impact transformation programmes. Access to Cognizant's global ecosystem of technology, digital, and industry experts. A culture that values innovation, collaboration, and continuous learning. Location London, UK.
Apr 02, 2026
Full time
Cognizant Cognizant (NASDAQ:CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant has over 350,000 employees as of January 2025. Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 1000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world. Role Overview The London Market Business Analyst will be a part of Cognizant's Insurance practice, with a specific focus on London Market transformation. As a part of this role, he/she brings deep P&C expertise with a focus on Speciality Insurance, having in-depth understanding of London Market business processes, strong client advisory skills, and the ability to shape and deliver strategic consulting engagements. The role combines thought leadership, and hands on client delivery. Key Responsibilities Domain Leadership & Thought Leadership Serve as the primary subject matter expert for London Market across the practice. Advise on London Market specific practices, including Lloyd's Syndicate operations, Delegated Authority, Open Market, and Reinsurance. Having an extensive knowledge of Coverholders and MGA business. Develop and articulate Cognizant's point of view on industry trends, regulatory changes, digital transformation, and operational modernisation. Create thought leadership assets (whitepapers, frameworks, maturity models, solution accelerators). Consulting Delivery & Advisory Support strategic consulting engagements such as: Platform modernisation and migration Product simplification and rationalisation Customer journey redesign Regulatory and compliance transformation Operational excellence and automation Required Experience & Skills Domain Expertise Strong experience in Commercial and Speciality Insurance with a focus on London Market, ideally across multiple areas such as policy administration, claims, underwriting, actuarial processes, distribution, or customer service. Good understanding of UK and EU regulatory landscape. Understanding of the interaction between brokers, Lloyd's syndicates, and company markets. Have an in depth understanding of risk placement, pricing of various risk classes written through Lloyds. Understand the Lloyds Application landscape and understand the SaaS apps that are used by Brokers, MGAs and Carriers to drive Lloyds related business processes. Implementation experience of Underwriting Workbench Implementation will be a plus. Understanding of pricing related data models for Lloyds based risk classes viz. Property, Political Violence, Marine & Hull, Cargo etc. Exposure to SaaS based platforms used by brokers and carriers in supporting London Market related processes. Detailed knowledge of the London Market's modernization initiatives, including the adoption of AI driven initiatives, digital processing, Core Data Records (CDR), and ACORD standards. Consulting & Leadership Ability to lead complex transformation programmes and multi disciplinary teams. Strong executive presence and communication skills. Demonstrated ability to influence senior stakeholders and drive strategic outcomes. Ability to support AI driven transformation programs from ideation to implementation of AI driven insurance use cases based on Lloyds based processes for brokers, carriers and MGAs. Business Development Experience supporting sales cycles, shaping proposals, and contributing to revenue growth. Ability to translate client challenges into structured consulting solutions. Other Skills Strategic thinker with strong analytical and problem solving skills. Comfortable working in a fast paced, growth oriented consulting environment. Collaborative mindset with the ability to work across practice, delivery, and account teams. Contribution to Development of Practice Support practice management activities such as proposition or solution pertaining to London Market related processes. Development, community & communications, sales & operations management. Contribute to Insurance practice by thought provoking 'points of view'. Preferred Qualifications Degree in Business, Finance, Statistics or related field. Professional certifications (e.g., London Market related certifications, CII, PMI, PMP, Lean Six Sigma) are a plus. Experience working with global delivery models and offshore teams. Why Join Cognizant Opportunity to shape and grow a strategic portfolio in London Markets within a global consulting organisation. Work with leading insurers on high impact transformation programmes. Access to Cognizant's global ecosystem of technology, digital, and industry experts. A culture that values innovation, collaboration, and continuous learning. Location London, UK.
A well-established, commercially successful UK organisation is seeking a Head of Finance Transformation for 12 months, to lead the modernisation of its finance function. This is a senior, high-impact role, partnering closely with the Finance Director and wider finance leadership to transform how finance operates across systems, processes, data, and ways of working. Client Details Organisation based in Tunbridge Wells, with a strong market presence Description Key Responsibilities Partner with the Finance Director and finance leadership team to define and deliver a clear finance transformation roadmap Lead transformation initiatives across finance systems, processes, and data Simplify, standardise, and automate core finance processes and reporting cycles Work closely with the Financial Controller to improve efficiency, controls, and automation Partner with FP&A to enhance reporting, forecasting, and analytics capability Drive adoption of digital tools, dashboards, and workflow automation Act as a bridge between finance, technology, and operational teams to embed sustainable change Identify opportunities for cross-functional collaboration to improve end-to-end processes Coach and mentor finance team members to build digital and analytical capability Track, measure, and communicate the success of transformation initiatives against agreed metrics Profile Skills & Experience Required Fully qualified accountant (ACA, ACCA, CIMA, or equivalent) Significant post-qualification experience Immediate availability / availability at short-notice Proven experience leading finance transformation and process improvement initiatives in a small, lean environment Strong understanding of finance operations, systems, and data flows Experience implementing finance systems, automation, and reporting solutions Ability to influence and engage senior stakeholders across the business Excellent communication, project management, and problem-solving skills Commercially astute, strategic thinker with a pragmatic approach to delivery Comfortable working independently while maintaining close alignment with senior leadership This role is based in Tunbridge Wells , so please only apply if this location is realistically accessible for you. Hybrid working is available; however, you will still need to be in the office as required. Some weeks may require more days in the office than others, depending on the needs of the role. Job Offer Fixed-term contract (12 months): £80,000 - £100,000 per annum, depending on experience, with a competitive benefits package Hybrid working Chance to join a great team and make a huge impact on the organisation
Apr 02, 2026
Seasonal
A well-established, commercially successful UK organisation is seeking a Head of Finance Transformation for 12 months, to lead the modernisation of its finance function. This is a senior, high-impact role, partnering closely with the Finance Director and wider finance leadership to transform how finance operates across systems, processes, data, and ways of working. Client Details Organisation based in Tunbridge Wells, with a strong market presence Description Key Responsibilities Partner with the Finance Director and finance leadership team to define and deliver a clear finance transformation roadmap Lead transformation initiatives across finance systems, processes, and data Simplify, standardise, and automate core finance processes and reporting cycles Work closely with the Financial Controller to improve efficiency, controls, and automation Partner with FP&A to enhance reporting, forecasting, and analytics capability Drive adoption of digital tools, dashboards, and workflow automation Act as a bridge between finance, technology, and operational teams to embed sustainable change Identify opportunities for cross-functional collaboration to improve end-to-end processes Coach and mentor finance team members to build digital and analytical capability Track, measure, and communicate the success of transformation initiatives against agreed metrics Profile Skills & Experience Required Fully qualified accountant (ACA, ACCA, CIMA, or equivalent) Significant post-qualification experience Immediate availability / availability at short-notice Proven experience leading finance transformation and process improvement initiatives in a small, lean environment Strong understanding of finance operations, systems, and data flows Experience implementing finance systems, automation, and reporting solutions Ability to influence and engage senior stakeholders across the business Excellent communication, project management, and problem-solving skills Commercially astute, strategic thinker with a pragmatic approach to delivery Comfortable working independently while maintaining close alignment with senior leadership This role is based in Tunbridge Wells , so please only apply if this location is realistically accessible for you. Hybrid working is available; however, you will still need to be in the office as required. Some weeks may require more days in the office than others, depending on the needs of the role. Job Offer Fixed-term contract (12 months): £80,000 - £100,000 per annum, depending on experience, with a competitive benefits package Hybrid working Chance to join a great team and make a huge impact on the organisation
Property Lead Department: Property Employment Type: Permanent - Full Time Location: Head Office, Chelsea House Reporting To: Amanda Pearce Description We are looking for a surveyor to join our Property Team, reporting to the Head of Property, to ensure we get the best from our store portfolio, helping to drive profitability for the business. We are a small team and our ethos is very much to support each other, with a flexible outlook to manage the challenges that arise from over 150 stores in the UK and Ireland, in shopping centres, retail parks and high streets. We are looking for someone with drive, commercial acumen and an ability to work at a fast pace to keep up with the culture of the rest of the business but always keeping a close eye on the detail. A natural inclination to collaborate is fundamental, including sharing market information that you acquire through your network or own investigations. PROPERTY LEAD ROLE & RESPONSIBILITIES Actively overseeing the store estate in line with River Island's Property Strategy, negotiating terms for new stores, lease renewals, rent reviews and regears directly with landlords and their agents, as well as working with our own external agents. Working with RI Finance to appraise deals and the ultimate profitability of any one store. Working with our in-house Legal Team and external lawyers to complete transactions in a timely and cost-effective manner. Working with the Shopfitting team to facilitate the smooth completion of refits and the fitting out of new stores. Manage relationships with landlords and property management companies. Managing our Rating consultants and supporting the Property Management Coordinator in her dealings with them. Supporting the Property Management Coordinator in her dealings with our Service Charge Consultants. REQUIREMENTS MRICS 3-5 years of post-qualification experience either with a national retailer or in private practice. Problem-solving and negotiation abilities. Valid driving licence. Excellent communication skills. About Us We're a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together - and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts. This role is based at our Head Office in West London. Check us out here on a map. What we can offer you: Generous 50% staff discount so you can treat yourself to the latest products, and a bargain staff shop on site! Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through the Retail Trust. A free onsite gym, subsidised restaurant & café to fill you needs. Various social events to socialise throughout the year. Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Flexible working is a given, on top of payday and summer early finish Fridays. Give as you earn scheme, a 'Giver Island' day each year and receive matched funding. Support with upskilling through on the job training and qualifications. A succession plan if you want to progress. A generous bonus scheme & private pension plan. The choice to opt in for healthcare through our provider AXA. ️ 25 days paid holiday, exclusive of Bank Holidays. With the added option to purchase additional holiday twice a year for whatever the need! Keeping You Safe At River Island we are committed to the safeguarding of all of our employees regardless of age or job role. We will fulfil our obligation under the Prevent duty which seeks to stop extremism and extremist views from materialising in our business. We promote and encourage the belief in British Values- including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs. To find out more, please visit . Our Island is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise. To find out more about this interview process, check out our hiring process below.
Apr 02, 2026
Full time
Property Lead Department: Property Employment Type: Permanent - Full Time Location: Head Office, Chelsea House Reporting To: Amanda Pearce Description We are looking for a surveyor to join our Property Team, reporting to the Head of Property, to ensure we get the best from our store portfolio, helping to drive profitability for the business. We are a small team and our ethos is very much to support each other, with a flexible outlook to manage the challenges that arise from over 150 stores in the UK and Ireland, in shopping centres, retail parks and high streets. We are looking for someone with drive, commercial acumen and an ability to work at a fast pace to keep up with the culture of the rest of the business but always keeping a close eye on the detail. A natural inclination to collaborate is fundamental, including sharing market information that you acquire through your network or own investigations. PROPERTY LEAD ROLE & RESPONSIBILITIES Actively overseeing the store estate in line with River Island's Property Strategy, negotiating terms for new stores, lease renewals, rent reviews and regears directly with landlords and their agents, as well as working with our own external agents. Working with RI Finance to appraise deals and the ultimate profitability of any one store. Working with our in-house Legal Team and external lawyers to complete transactions in a timely and cost-effective manner. Working with the Shopfitting team to facilitate the smooth completion of refits and the fitting out of new stores. Manage relationships with landlords and property management companies. Managing our Rating consultants and supporting the Property Management Coordinator in her dealings with them. Supporting the Property Management Coordinator in her dealings with our Service Charge Consultants. REQUIREMENTS MRICS 3-5 years of post-qualification experience either with a national retailer or in private practice. Problem-solving and negotiation abilities. Valid driving licence. Excellent communication skills. About Us We're a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together - and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts. This role is based at our Head Office in West London. Check us out here on a map. What we can offer you: Generous 50% staff discount so you can treat yourself to the latest products, and a bargain staff shop on site! Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through the Retail Trust. A free onsite gym, subsidised restaurant & café to fill you needs. Various social events to socialise throughout the year. Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Flexible working is a given, on top of payday and summer early finish Fridays. Give as you earn scheme, a 'Giver Island' day each year and receive matched funding. Support with upskilling through on the job training and qualifications. A succession plan if you want to progress. A generous bonus scheme & private pension plan. The choice to opt in for healthcare through our provider AXA. ️ 25 days paid holiday, exclusive of Bank Holidays. With the added option to purchase additional holiday twice a year for whatever the need! Keeping You Safe At River Island we are committed to the safeguarding of all of our employees regardless of age or job role. We will fulfil our obligation under the Prevent duty which seeks to stop extremism and extremist views from materialising in our business. We promote and encourage the belief in British Values- including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs. To find out more, please visit . Our Island is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise. To find out more about this interview process, check out our hiring process below.
We are looking for a Assistant Store Manager to join Team OB in our Chelmsford store. As an Assistant Store Manager, you will work alongside your Store Manager to enhance sales and motivate your team. Reporting to the Store Manager, you will bring enthusiasm, positivity, and joy to the store by inspiring your customers and colleagues and maximising sales. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role OB Assistant Store Managers will: Analyse a variety of reports to measure the success of the store and team. Work with KPIs to evaluate the store's performance and identify development areas. Lead by example and provide guidance to all team members, making sure their personal objectives and the store's objectives are being met. Work alongside the store manager to ensure the team delivers exceptional customer experiences. Support your store manager with progress meetings and appraisals in a timely manner for all team members and carry out the meetings where appropriate. Work with your team to develop and support their career progression. Follow company guidelines for all cash handling including till transactions and cashing up. Make sure the team always adhere to OB operational standards. Have an approachable yet authoritative written and verbal communication style, in-keeping with the Oliver Bonas tone of voice. Bonas Benefits: Generous employee discount up to 60% off all OB products Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service Annual discretionary profit related bonus scheme Free membership for our Westfield Health Cash Plan or Private Medical Auto-enrolment into our pension plan Refer a Friend incentive Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support through 360L eLearning platform Free refreshments and treats in store What we look for: Experience in team management. Positivity, vibrancy and ready to take on anything. Someone who's kind, helpful and considerate towards customers and team members alike. Exceptional organisation skills and natural multi-tasking ability. Commercial awareness. Ambition, resourcefulness and someone who's looking for opportunities to learn more. Equity, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:
Apr 02, 2026
Full time
We are looking for a Assistant Store Manager to join Team OB in our Chelmsford store. As an Assistant Store Manager, you will work alongside your Store Manager to enhance sales and motivate your team. Reporting to the Store Manager, you will bring enthusiasm, positivity, and joy to the store by inspiring your customers and colleagues and maximising sales. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role OB Assistant Store Managers will: Analyse a variety of reports to measure the success of the store and team. Work with KPIs to evaluate the store's performance and identify development areas. Lead by example and provide guidance to all team members, making sure their personal objectives and the store's objectives are being met. Work alongside the store manager to ensure the team delivers exceptional customer experiences. Support your store manager with progress meetings and appraisals in a timely manner for all team members and carry out the meetings where appropriate. Work with your team to develop and support their career progression. Follow company guidelines for all cash handling including till transactions and cashing up. Make sure the team always adhere to OB operational standards. Have an approachable yet authoritative written and verbal communication style, in-keeping with the Oliver Bonas tone of voice. Bonas Benefits: Generous employee discount up to 60% off all OB products Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service Annual discretionary profit related bonus scheme Free membership for our Westfield Health Cash Plan or Private Medical Auto-enrolment into our pension plan Refer a Friend incentive Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support through 360L eLearning platform Free refreshments and treats in store What we look for: Experience in team management. Positivity, vibrancy and ready to take on anything. Someone who's kind, helpful and considerate towards customers and team members alike. Exceptional organisation skills and natural multi-tasking ability. Commercial awareness. Ambition, resourcefulness and someone who's looking for opportunities to learn more. Equity, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:
Belfast, Bristol, Edinburgh, Glasgow, London, Manchester Business Line Job Type Permanent / FTC Date published 11-Aug-2025 20017 Connect to your Industry Drive impactful change at the forefront of Digital Procurement. Deloitte's award-winning Procurement Consulting team is shaping how leading organisations buy and manage spend. Join us and leverage the latest digital trends to transform procurement functions across industries. In this role, you'll empower clients to unlock the full potential of their procurement functions. You'll help them achieve measurable results through digital transformation, process optimisation, and the implementation of leading procurement technologies. We work with high profile clients across all major industry sectors. Clients turn to us to help them unlock the potential of their procurement function, focusing on leveraging innovative digital trends to deliver sustainable savings and value add. We optimise their sourcing, procurement and commercial capability. We deliver impact and value not only through inspiring organisations with next generation approaches but also helping them to deliver and achieve the results. As a Senior Consultant you'll play a key role in delivering these impactful projects from day one, gaining invaluable experience, receiving structured training and building lasting client relationships. Beyond client work, you'll have the opportunity to shape new propositions and thought leadership to address emerging market trends, ensuring our services remain at the forefront of the industry. You'll contribute to the running of impactful events and publications that provide valuable insights to clients, helping them stay ahead of the curve in the ever-evolving world of procurement. Deloitte works closely with clients to deliver sustainable business change through creative and value adding work. Our high calibre, enthusiastic team has market leading digital capabilities, with a reputation backed by a long list of client credentials, and Alliances with leaders in procurement technology. At Deloitte, you'll thrive in a culture of purpose-driven work, inclusivity, and continuous learning, with access to unparalleled career development opportunities and a supportive network of mentors and leaders. Join our award-winning team, recognised for excellence by CIPS for four consecutive years, and make your mark on the future of Procurement. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity At Deloitte, you'll be joining a highly skilled and diverse Digital Procurement team, working alongside top-tier consultants from various backgrounds and specialisations. You'll collaborate with leading private and public sector clients to deliver impactful solutions that transform their procurement organisations. In this role, you'll have the opportunity to: Support engagement scoping and delivers workstream activities of increasing scale and complexity with support from the team leader, providing insight and challenge Take on increased ownership of high-quality deliverables that are to a near client-ready standard Present a coherent narrative, effectively responds to client questions, and contributes valuable insights in client meetings / workshops Start to manage junior team members and form relationships with junior clients where appropriate Lead deliverables on digital procurement transformations, delivering strategic and operational solutions that generate significant value for major clients Own activities to ensure timely delivery of high-quality outputs, leveraging Deloitte's accelerators and tools to deliver pioneering solutions Design and implement cutting-edge procurement technology, to optimize processes and enhance data-driven decision-making Work with a variety of leading procurement technology providers, from end to end suites, through to best of breed providers and our pioneering inhouse Procurement AI as a Service offering Leverage AI tools to automate tasks, analyse data, or generate insights in a procurement setting Collaborate directly with clients to understand their unique needs, develop tailored solutions, and ensure successful implementation and adoption of new technologies and processes Be your authentic self, working in diverse teams within an inclusive team culture where people are recognised for their contribution Proactively drive your own development through access to on the job coaching and an array of training options Have opportunities to develop thought leadership, coordinate industry events, and contribute to Deloitte's reputation as a leader in Digital Procurement. If you're a highly motivated and experienced procurement professional seeking a challenging and rewarding role where you can make a real difference, we encourage you to apply. Connect to your skills and professional experience You're a problem-solver at heart, energised by the opportunity to tackle complex procurement challenges and deliver impactful solutions for leading organisations. You're excel at building strong relationships, collaborating effectively with diverse teams, and communicating clearly and persuasively with clients at all levels. You're also passionate about staying ahead of the curve, constantly seeking out new knowledge and innovative approaches to elevate procurement's strategic impact. You have experience delivering procurement projects within a large organisation. Your background might include experience in areas such as, procurement technology, data analysis and digital transformation You have demonstrable experience in configuring and implementing procurement technology solutions that have driven tangible business outcomes You have experience in procurement technology applications, such as SAP Ariba, Coupa, Oracle, GEP, Jaggaer, iValua, Icertis, Globality, Zip, Fairmarkit, Oro, Cirtuo, Sievo or Candex You're a natural relationship builder, adept at building rapport and trust with colleagues and clients. You're enthusiastic about collaborating in a team environment and contributing to a positive and supportive workplace. You're eager to learn, develop your skills, and contribute to a collaborative and supportive team environment. You must have the possession of security clearance, or ability to receive security clearance While not required, we believe the following skills and experience would complement our team: Experience with consulting or previous exposure to procurement transformations Familiarity with generative AI concepts and applications within a procurement or supply chain context is a plus An understanding of agentic frameworks and their potential to transform procurement strategies is desirable Experience with strategic procurement initiatives and transformations, ranging from target operating model design through to process improvements and rolling out large transformational change Technical certifications and professional qualifications Demonstrate functional and configuration experience, excellent skills in Microsoft Excel, data manipulation and visualisation, PowerPoint and report writing skills. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm) . click apply for full job details
Apr 02, 2026
Full time
Belfast, Bristol, Edinburgh, Glasgow, London, Manchester Business Line Job Type Permanent / FTC Date published 11-Aug-2025 20017 Connect to your Industry Drive impactful change at the forefront of Digital Procurement. Deloitte's award-winning Procurement Consulting team is shaping how leading organisations buy and manage spend. Join us and leverage the latest digital trends to transform procurement functions across industries. In this role, you'll empower clients to unlock the full potential of their procurement functions. You'll help them achieve measurable results through digital transformation, process optimisation, and the implementation of leading procurement technologies. We work with high profile clients across all major industry sectors. Clients turn to us to help them unlock the potential of their procurement function, focusing on leveraging innovative digital trends to deliver sustainable savings and value add. We optimise their sourcing, procurement and commercial capability. We deliver impact and value not only through inspiring organisations with next generation approaches but also helping them to deliver and achieve the results. As a Senior Consultant you'll play a key role in delivering these impactful projects from day one, gaining invaluable experience, receiving structured training and building lasting client relationships. Beyond client work, you'll have the opportunity to shape new propositions and thought leadership to address emerging market trends, ensuring our services remain at the forefront of the industry. You'll contribute to the running of impactful events and publications that provide valuable insights to clients, helping them stay ahead of the curve in the ever-evolving world of procurement. Deloitte works closely with clients to deliver sustainable business change through creative and value adding work. Our high calibre, enthusiastic team has market leading digital capabilities, with a reputation backed by a long list of client credentials, and Alliances with leaders in procurement technology. At Deloitte, you'll thrive in a culture of purpose-driven work, inclusivity, and continuous learning, with access to unparalleled career development opportunities and a supportive network of mentors and leaders. Join our award-winning team, recognised for excellence by CIPS for four consecutive years, and make your mark on the future of Procurement. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity At Deloitte, you'll be joining a highly skilled and diverse Digital Procurement team, working alongside top-tier consultants from various backgrounds and specialisations. You'll collaborate with leading private and public sector clients to deliver impactful solutions that transform their procurement organisations. In this role, you'll have the opportunity to: Support engagement scoping and delivers workstream activities of increasing scale and complexity with support from the team leader, providing insight and challenge Take on increased ownership of high-quality deliverables that are to a near client-ready standard Present a coherent narrative, effectively responds to client questions, and contributes valuable insights in client meetings / workshops Start to manage junior team members and form relationships with junior clients where appropriate Lead deliverables on digital procurement transformations, delivering strategic and operational solutions that generate significant value for major clients Own activities to ensure timely delivery of high-quality outputs, leveraging Deloitte's accelerators and tools to deliver pioneering solutions Design and implement cutting-edge procurement technology, to optimize processes and enhance data-driven decision-making Work with a variety of leading procurement technology providers, from end to end suites, through to best of breed providers and our pioneering inhouse Procurement AI as a Service offering Leverage AI tools to automate tasks, analyse data, or generate insights in a procurement setting Collaborate directly with clients to understand their unique needs, develop tailored solutions, and ensure successful implementation and adoption of new technologies and processes Be your authentic self, working in diverse teams within an inclusive team culture where people are recognised for their contribution Proactively drive your own development through access to on the job coaching and an array of training options Have opportunities to develop thought leadership, coordinate industry events, and contribute to Deloitte's reputation as a leader in Digital Procurement. If you're a highly motivated and experienced procurement professional seeking a challenging and rewarding role where you can make a real difference, we encourage you to apply. Connect to your skills and professional experience You're a problem-solver at heart, energised by the opportunity to tackle complex procurement challenges and deliver impactful solutions for leading organisations. You're excel at building strong relationships, collaborating effectively with diverse teams, and communicating clearly and persuasively with clients at all levels. You're also passionate about staying ahead of the curve, constantly seeking out new knowledge and innovative approaches to elevate procurement's strategic impact. You have experience delivering procurement projects within a large organisation. Your background might include experience in areas such as, procurement technology, data analysis and digital transformation You have demonstrable experience in configuring and implementing procurement technology solutions that have driven tangible business outcomes You have experience in procurement technology applications, such as SAP Ariba, Coupa, Oracle, GEP, Jaggaer, iValua, Icertis, Globality, Zip, Fairmarkit, Oro, Cirtuo, Sievo or Candex You're a natural relationship builder, adept at building rapport and trust with colleagues and clients. You're enthusiastic about collaborating in a team environment and contributing to a positive and supportive workplace. You're eager to learn, develop your skills, and contribute to a collaborative and supportive team environment. You must have the possession of security clearance, or ability to receive security clearance While not required, we believe the following skills and experience would complement our team: Experience with consulting or previous exposure to procurement transformations Familiarity with generative AI concepts and applications within a procurement or supply chain context is a plus An understanding of agentic frameworks and their potential to transform procurement strategies is desirable Experience with strategic procurement initiatives and transformations, ranging from target operating model design through to process improvements and rolling out large transformational change Technical certifications and professional qualifications Demonstrate functional and configuration experience, excellent skills in Microsoft Excel, data manipulation and visualisation, PowerPoint and report writing skills. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm) . click apply for full job details
We are looking for a Store Manager to join Team OB in our Chiswick store. As a Store Manager, you will lead the store to success by boosting sales and motivating your team. Reporting to the Area Manager, you will bring enthusiasm, positivity and joy by inspiring your customers and colleagues and maximising sales. This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts, and we are open to having conversations about working flexibly. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role OB Store Managers will: Analyse a variety of reports to measure the success of the store and team. Work with KPIs to evaluate the store's performance and identify development areas. Provide exceptional leadership and guidance to all team members, making sure their personal objectives and the store's objectives are being met. Conduct progress meetings and appraisals in a timely manner for all team members, setting them SMART goals to work towards. Communicate any development/training issues that are identified to the Area Manager and People Advisor. Ensure exemplary customer service is delivered by the team at all times. Make sure the team always adhere to OB operational standards. Have an approachable yet authoritative written and verbal communication style, in-keeping with the Oliver Bonas tone of voice. Bonas Benefits: Generous employee discount up to 60% off all OB products Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service Annual discretionary profit related bonus scheme Free membership for our Westfield Health Cash Plan or Private Medical Auto-enrolment into our pension plan Refer a Friend incentive Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support through our 360L eLearning platform Free refreshments and treats in store What we look for: Experience in team management. Positivity, vibrancy and ready to take on anything. Someone who is kind, helpful and considerate towards customers and team members alike. Exceptional organisation skills and natural multi-tasking ability. Commercial awareness. Ambition, resourcefulness and someone who's looking for opportunities to learn more. Equality, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:
Apr 02, 2026
Full time
We are looking for a Store Manager to join Team OB in our Chiswick store. As a Store Manager, you will lead the store to success by boosting sales and motivating your team. Reporting to the Area Manager, you will bring enthusiasm, positivity and joy by inspiring your customers and colleagues and maximising sales. This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts, and we are open to having conversations about working flexibly. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role OB Store Managers will: Analyse a variety of reports to measure the success of the store and team. Work with KPIs to evaluate the store's performance and identify development areas. Provide exceptional leadership and guidance to all team members, making sure their personal objectives and the store's objectives are being met. Conduct progress meetings and appraisals in a timely manner for all team members, setting them SMART goals to work towards. Communicate any development/training issues that are identified to the Area Manager and People Advisor. Ensure exemplary customer service is delivered by the team at all times. Make sure the team always adhere to OB operational standards. Have an approachable yet authoritative written and verbal communication style, in-keeping with the Oliver Bonas tone of voice. Bonas Benefits: Generous employee discount up to 60% off all OB products Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service Annual discretionary profit related bonus scheme Free membership for our Westfield Health Cash Plan or Private Medical Auto-enrolment into our pension plan Refer a Friend incentive Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support through our 360L eLearning platform Free refreshments and treats in store What we look for: Experience in team management. Positivity, vibrancy and ready to take on anything. Someone who is kind, helpful and considerate towards customers and team members alike. Exceptional organisation skills and natural multi-tasking ability. Commercial awareness. Ambition, resourcefulness and someone who's looking for opportunities to learn more. Equality, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:
Senior Human Resources Business Partner, Investment page is loaded Senior Human Resources Business Partner, Investmentlocations: London, UKtime type: Full timeposted on: Posted Yesterdayjob requisition id: R7548 Over the last 20 years, Ares' success has been driven by our people and our culture. Today, our team is guided by our core values - Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy - and our purpose to be a catalyst for shared prosperity and a better future. Through our recruitment, career development and employee-focused programming, we are committed to fostering a welcoming and inclusive work environment where high-performance talent of diverse backgrounds, experiences, and perspectives can build careers within this exciting and growing industry. Job Description SUMMARY Ares is looking for an experienced Senior Human Resources Business Partner to join the Global Human Resources team. HR Business Partners (HRBPs) deliver best in class services to their clients to drive individual, team and Firm performance. They serve as a positive change agent and partner with business leadership to define and drive a strategic people agenda that is focused on continuously elevating the talent bar and employee experience within their assigned groups and across the Firm. Ares is a fast-paced, high growth and rapidly changing environment; to succeed, the HRBP will need a flexible skill set, including the ability to think strategically, execute tactically, and collaborate across many teams, levels, and situations. Recent acquisitions have enhanced Ares' capabilities in high-conviction sectors, including digital infrastructure. The Senior HRBP will be expected to partner with leadership to build out and scale this growing business. As well, the individual will provide exceptional advisory services to management and employees on a range of human resources issues while considering internal policy, best practices, relevant legislative frameworks, culture and desired commercial outcomes. Core responsibilities will include providing general HR guidance/counsel to business leaders, managers and employees, managing employee relations and performance issues; facilitating new employee onboarding and exits; facilitating core processes related to headcount planning/organizational design, performance management, compensation, promotions; play a leading role in diversity and learning and development initiatives. REPORTING RELATIONSHIPS Reports to: Head of EMEA HR PRIMARY FUNCTIONS AND ESSENTIAL RESPONSIBILITIES Manage and mentor a team of two HR Business Partners; partner closely with the EMEA Business Operations Senior HR Business Partner; and serve as a leader within the broader EMEA HR and global HR Business Partner teams. Partner with business leaders on talent strategy, organizational design, succession planning, headcount forecasting, and performance management. Identify cross-investment group themes and proactively drive opportunities for improved efficiency, effectiveness, and best practice adoption across the EMEA region. Thoughtfully challenges the status quo, identifying opportunities to increase efficiency and build scalable people solutions that support long-term growth. Serve as the senior HR point of contact for managers and employees, advising on employee relations, policy interpretation, onboarding/offboarding, and day-to-day HR matters. Lead key annual processes including performance reviews, promotions, compensation planning, and workforce planning. Manage complex employee relations matters in partnership with the EMEA Employee Relations Lead and Legal as appropriate. Oversee voluntary and involuntary separations, ensuring compliance and consistency. Lead HR projects involving policy and program development, and support strategic initiatives including acquisitions, integrations, and new office launches. Leverage market intelligence and workforce data to provide proactive, business-relevant insights to leadership. Partner with HR Centers of Excellence (Talent Acquisition, Reward, HR Operations, DEI) to deliver integrated, high-impact HR solutions: Talent Acquisition (Lateral and Campus): Partner on workforce planning, slate review, and offer structuring to help ensure high-quality hiring outcomes Total Reward: Support annual compensation planning and benchmarking processes, ensuring alignment with regional regulatory, governance, and compliance requirements. HR Operations: Collaborate to ensure data accuracy, process efficiency, and seamless execution across employee lifecycle activities, including reporting, payroll coordination, and HRIS optimization. Workforce Planning & Analytics: Partner with WP&A, Comp BPs, and business leaders to develop and execute data-driven workforce plans aligned to commercial objectives, growth priorities, and regional market dynamics. Diversity, Equity & Inclusion: Drive engagement initiatives and advance regional diversity and inclusion priorities QUALIFICATIONS Education:Bachelor's degree requiredExperience Required: 15+ years of progressive HR experience, including 8+ years in an HR Business Partner or senior client-facing role. Experience within financial services required. Proven ability to partner effectively with senior leaders in high-performance, growth-oriented organizations. Advanced proficiency in reporting and analytics, Microsoft Office (particularly Excel and PowerPoint); experience with Workday or comparable HRIS platforms preferred. Experience leading organizational change, workforce planning, and/or integration initiatives in a complex environment.General Requirements:The successful candidate will: Demonstrate a strong bias for action, exceptional work ethic, and the ability to thrive in a fast-paced, high-volume environment. Operate effectively across the full spectrum of HR disciplines, partnering seamlessly with stakeholders at all levels of the organization. Demonstrate exceptional relationship management skills, establish credibility and influence business leaders to drive aligned outcomes. Adopt a hands-on, execution-oriented approach while maintaining strong organizational discipline and the ability to manage multiple, competing priorities. Exercise sound judgment and operate with a high degree of autonomy and discretion. Exhibit the highest standards of integrity, professionalism, and ethical decision-making. Navigate ambiguity with confidence, demonstrating resilience and adaptability in a dynamic, fast-paced environment. Maintain exceptional attention to detail and accuracy in all aspects of work. Bring deep expertise in organizational design, workforce planning, and transformation initiatives. Experience supporting mergers, acquisitions, and integrations, including due diligence, workforce planning, and change management. Leverage strong analytical capabilities to interpret data and drive evidence-based HR strategies and recommendations. Communicate with clarity and impact, both verbally and in writing, across diverse stakeholder groups. Maintain composure and professionalism in high-pressure or sensitive situations. Demonstrate reliability, strong personal accountability, and a collaborative, team-oriented mindset. Handle confidential and sensitive information with the utmost discretion and care. Reporting Relationships Head of EMEA HR There is no set deadline to apply for this job opportunity. Applications will be accepted on an ongoing basis until the search is no longer active. Ares Management Corporation (NYSE: ARES) is a leading global alternative investment manager offering clients complementary primary and secondary investment solutions across the credit, real estate, private equity and infrastructure asset classes. We seek to provide flexible capital to support businesses
Apr 02, 2026
Full time
Senior Human Resources Business Partner, Investment page is loaded Senior Human Resources Business Partner, Investmentlocations: London, UKtime type: Full timeposted on: Posted Yesterdayjob requisition id: R7548 Over the last 20 years, Ares' success has been driven by our people and our culture. Today, our team is guided by our core values - Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy - and our purpose to be a catalyst for shared prosperity and a better future. Through our recruitment, career development and employee-focused programming, we are committed to fostering a welcoming and inclusive work environment where high-performance talent of diverse backgrounds, experiences, and perspectives can build careers within this exciting and growing industry. Job Description SUMMARY Ares is looking for an experienced Senior Human Resources Business Partner to join the Global Human Resources team. HR Business Partners (HRBPs) deliver best in class services to their clients to drive individual, team and Firm performance. They serve as a positive change agent and partner with business leadership to define and drive a strategic people agenda that is focused on continuously elevating the talent bar and employee experience within their assigned groups and across the Firm. Ares is a fast-paced, high growth and rapidly changing environment; to succeed, the HRBP will need a flexible skill set, including the ability to think strategically, execute tactically, and collaborate across many teams, levels, and situations. Recent acquisitions have enhanced Ares' capabilities in high-conviction sectors, including digital infrastructure. The Senior HRBP will be expected to partner with leadership to build out and scale this growing business. As well, the individual will provide exceptional advisory services to management and employees on a range of human resources issues while considering internal policy, best practices, relevant legislative frameworks, culture and desired commercial outcomes. Core responsibilities will include providing general HR guidance/counsel to business leaders, managers and employees, managing employee relations and performance issues; facilitating new employee onboarding and exits; facilitating core processes related to headcount planning/organizational design, performance management, compensation, promotions; play a leading role in diversity and learning and development initiatives. REPORTING RELATIONSHIPS Reports to: Head of EMEA HR PRIMARY FUNCTIONS AND ESSENTIAL RESPONSIBILITIES Manage and mentor a team of two HR Business Partners; partner closely with the EMEA Business Operations Senior HR Business Partner; and serve as a leader within the broader EMEA HR and global HR Business Partner teams. Partner with business leaders on talent strategy, organizational design, succession planning, headcount forecasting, and performance management. Identify cross-investment group themes and proactively drive opportunities for improved efficiency, effectiveness, and best practice adoption across the EMEA region. Thoughtfully challenges the status quo, identifying opportunities to increase efficiency and build scalable people solutions that support long-term growth. Serve as the senior HR point of contact for managers and employees, advising on employee relations, policy interpretation, onboarding/offboarding, and day-to-day HR matters. Lead key annual processes including performance reviews, promotions, compensation planning, and workforce planning. Manage complex employee relations matters in partnership with the EMEA Employee Relations Lead and Legal as appropriate. Oversee voluntary and involuntary separations, ensuring compliance and consistency. Lead HR projects involving policy and program development, and support strategic initiatives including acquisitions, integrations, and new office launches. Leverage market intelligence and workforce data to provide proactive, business-relevant insights to leadership. Partner with HR Centers of Excellence (Talent Acquisition, Reward, HR Operations, DEI) to deliver integrated, high-impact HR solutions: Talent Acquisition (Lateral and Campus): Partner on workforce planning, slate review, and offer structuring to help ensure high-quality hiring outcomes Total Reward: Support annual compensation planning and benchmarking processes, ensuring alignment with regional regulatory, governance, and compliance requirements. HR Operations: Collaborate to ensure data accuracy, process efficiency, and seamless execution across employee lifecycle activities, including reporting, payroll coordination, and HRIS optimization. Workforce Planning & Analytics: Partner with WP&A, Comp BPs, and business leaders to develop and execute data-driven workforce plans aligned to commercial objectives, growth priorities, and regional market dynamics. Diversity, Equity & Inclusion: Drive engagement initiatives and advance regional diversity and inclusion priorities QUALIFICATIONS Education:Bachelor's degree requiredExperience Required: 15+ years of progressive HR experience, including 8+ years in an HR Business Partner or senior client-facing role. Experience within financial services required. Proven ability to partner effectively with senior leaders in high-performance, growth-oriented organizations. Advanced proficiency in reporting and analytics, Microsoft Office (particularly Excel and PowerPoint); experience with Workday or comparable HRIS platforms preferred. Experience leading organizational change, workforce planning, and/or integration initiatives in a complex environment.General Requirements:The successful candidate will: Demonstrate a strong bias for action, exceptional work ethic, and the ability to thrive in a fast-paced, high-volume environment. Operate effectively across the full spectrum of HR disciplines, partnering seamlessly with stakeholders at all levels of the organization. Demonstrate exceptional relationship management skills, establish credibility and influence business leaders to drive aligned outcomes. Adopt a hands-on, execution-oriented approach while maintaining strong organizational discipline and the ability to manage multiple, competing priorities. Exercise sound judgment and operate with a high degree of autonomy and discretion. Exhibit the highest standards of integrity, professionalism, and ethical decision-making. Navigate ambiguity with confidence, demonstrating resilience and adaptability in a dynamic, fast-paced environment. Maintain exceptional attention to detail and accuracy in all aspects of work. Bring deep expertise in organizational design, workforce planning, and transformation initiatives. Experience supporting mergers, acquisitions, and integrations, including due diligence, workforce planning, and change management. Leverage strong analytical capabilities to interpret data and drive evidence-based HR strategies and recommendations. Communicate with clarity and impact, both verbally and in writing, across diverse stakeholder groups. Maintain composure and professionalism in high-pressure or sensitive situations. Demonstrate reliability, strong personal accountability, and a collaborative, team-oriented mindset. Handle confidential and sensitive information with the utmost discretion and care. Reporting Relationships Head of EMEA HR There is no set deadline to apply for this job opportunity. Applications will be accepted on an ongoing basis until the search is no longer active. Ares Management Corporation (NYSE: ARES) is a leading global alternative investment manager offering clients complementary primary and secondary investment solutions across the credit, real estate, private equity and infrastructure asset classes. We seek to provide flexible capital to support businesses
An exciting opportunity has arisen for a Studio Administrator to join our head office in Altrincham. You will be a vital member of a friendly and professional team, providing administrative support to team members and Directors, while assisting the Studio Manager to ensure that the office runs smoothly. Essential Requirements: Possesses a 'can-do' attitude with a proactive approach to work Has experience in a similar administrative/support role within a busy office environment Is willing to get involved in a variety of business-related tasks Is organised, reliable and able to manage competing priorities Communicates clearly and professionally with clients and colleagues Is willing to learn and take ownership of key internal processes Responsibilities: QA administration Arranging internal and external meetings Organising travel and accommodation Support with diary management Project administration Project archiving Some office management (stationery, replenishing kitchen supplies, PPE) Co-ordination and update of accreditation online portals Early finish and work-from-home every Friday. Central location with free parking and great transport links. Supportive, close-knit team environment. 31 days holiday (including bank holidays), rising to 33. Enhanced maternity/paternity/adoption leave, option to buy extra holidays, volunteering days, retail/travel discounts, and your birthday off! About Us Pozzoni creates bespoke, thoughtful architecture that makes a positive impact on society. With studios in Altrincham and Brighton, we work across education, commercial, healthcare, leisure, and living sectors, delivering a uniquely personalised service for every client. Our culture is built on inclusivity, creativity, and empowerment, underpinned by our four guiding principles: Purpose, Passion, People, and Principles.
Apr 02, 2026
Full time
An exciting opportunity has arisen for a Studio Administrator to join our head office in Altrincham. You will be a vital member of a friendly and professional team, providing administrative support to team members and Directors, while assisting the Studio Manager to ensure that the office runs smoothly. Essential Requirements: Possesses a 'can-do' attitude with a proactive approach to work Has experience in a similar administrative/support role within a busy office environment Is willing to get involved in a variety of business-related tasks Is organised, reliable and able to manage competing priorities Communicates clearly and professionally with clients and colleagues Is willing to learn and take ownership of key internal processes Responsibilities: QA administration Arranging internal and external meetings Organising travel and accommodation Support with diary management Project administration Project archiving Some office management (stationery, replenishing kitchen supplies, PPE) Co-ordination and update of accreditation online portals Early finish and work-from-home every Friday. Central location with free parking and great transport links. Supportive, close-knit team environment. 31 days holiday (including bank holidays), rising to 33. Enhanced maternity/paternity/adoption leave, option to buy extra holidays, volunteering days, retail/travel discounts, and your birthday off! About Us Pozzoni creates bespoke, thoughtful architecture that makes a positive impact on society. With studios in Altrincham and Brighton, we work across education, commercial, healthcare, leisure, and living sectors, delivering a uniquely personalised service for every client. Our culture is built on inclusivity, creativity, and empowerment, underpinned by our four guiding principles: Purpose, Passion, People, and Principles.
Job Title: VP Sales, Enterprise Reporting to: Head of Sales & Partnerships Location: London - Hybrid-Working: 3 days in office, 2 days from home. Travel Frequency: Frequent travel across UK, Europe & International Required. OVERVIEW: APEXX is pioneering payment orchestration, transforming the global payments landscape with cutting edge technology and innovation. As a leader in Fintech, we're committed to excellence, driving forward thinking solutions that empower businesses worldwide. We are recruiting a solution orientated, target driven and revenue generating VP Sales to drive market expansion, accelerating enterprise acquisition, and establishing repeatable, data driven sales excellence across regions and verticals. You'll be a commercially relentless Sales Leader who thrives in challenging Enterprise Sales Environments, understands the complexity of the Modern Payment Ecosystems and executes Deal Closure at Scale. You will be working with fast growing companies, PLCs and will always on the move with natural ability in combining strategic vision with operational discipline. As an Enterprise Level Commercial Individual whom is always one step ahead. You'll have the drive and tenacity to connect with decision makers and possess the art of curating an appealing story to demonstrate E2E value of our products and services. This role is strategic and focused on delivering solutions to our customers, therefore the sales process is naturally complex. We are a trusted advisor to our clients and provide access to innovative solutions so you will have both technical and business acumen, with the gravitas to operate at the ground and move up to engage at C Suite level. WHAT YOU'LL DO: Selling APEXX Core Payment Solutions to enterprise corporations globally but with a primarily focus on EMEA & APAC headquartered organisations Increasing revenues and profit by successfully selling APEXX solutions to self sourced, pre qualified large, international online merchant prospects through customised and bespoke commercial proposals. Ensuring sales metrics are met & exceeded Coordinating closely with internal departments such as Risk and Anti Fraud and agree on tailored risk settings and configurations for prospects being approached ABOUT YOU: You've done this before: You have 7+ years of experience in a Commercial Role selling payments solutions to enterprise level customers and demonstrated experience working in a Fintech/Payments environment. You're results oriented: You move with agility and adapt under evolving circumstances and set stretched goals You're customer centric: You take a consultative process that is effectively utilised to solve customer problems and generate new business opportunities, and you're not afraid to get creative to close a deal You're relentlessly driven: You take your Sales Metrics (including forecasting) seriously, drive and maintain a healthy pipeline, whilst never forgetting the ICP You're a Hunter not a Farmer; You carve out your own success and focus on the reward for doing so You're a great communicator: You can simplify complex information, build trust, and influence stakeholders at all levels Passionate about FinTech: Wants to work in the forefront of the market, with a passion for innovation BENEFITS: Aside from the opportunity to work for a tech scale up, having great responsibility and varied tasks every day, other benefits includes: Health: APEXX Pension Scheme, offering salary exchange, Life Insurance 4x salary & 5 years' salary protection for critical illness, we care package with access to 24 hour GP's globally, Bike 2 work scheme, Enhanced Adoption, Maternity & Paternity Leave Holiday: 25 days holiday plus bank holidays. We love birthdays! - additional paid holiday for your birthday. Holiday increases a day each year after 3 years with APEXX and have the option to carry 5 days holiday over to the following year. Social: Monthly team outings & incentives. Some of our recent ones include: Yoga, Break Out Rooms, APEXX Quizzes, Wine Tasting, Afternoon Tea's, Golf Tournaments. ABOUT APEXX: APEXX is a dynamic Fintech scale up founded in 2016 with the goal of creating cutting edge payment technology. Our vision is to be the payment industry's most merchant centric provider. Through our platform a merchant can connect via a simple API connection to the world's payment ecosystem, increasing conversion at lower cost and satisfying their entire payments needs. We excel at bringing transparency, efficiency, and competition to the payments market. What's more, we won the 'Most Disruptive Payment Technology' award in 2018 for the second consecutive year. No other company has ever retained this award and it demonstrates that APEXX is at the forefront of what can be achieved in Payments Technology. The team is incredibly committed and enthusiastic about what we are building - top of the class payments solutions and a valuable business. This is infectious and creates a wonderful office atmosphere. We have a supportive, relaxed yet high performing, and high trust culture. APEXX is an equal opportunities employer committed to encouraging equality, diversity, and inclusion among our employees and eliminating discrimination. We do not accept speculative CVs or candidate profiles from Recruitment Agencies.
Apr 02, 2026
Full time
Job Title: VP Sales, Enterprise Reporting to: Head of Sales & Partnerships Location: London - Hybrid-Working: 3 days in office, 2 days from home. Travel Frequency: Frequent travel across UK, Europe & International Required. OVERVIEW: APEXX is pioneering payment orchestration, transforming the global payments landscape with cutting edge technology and innovation. As a leader in Fintech, we're committed to excellence, driving forward thinking solutions that empower businesses worldwide. We are recruiting a solution orientated, target driven and revenue generating VP Sales to drive market expansion, accelerating enterprise acquisition, and establishing repeatable, data driven sales excellence across regions and verticals. You'll be a commercially relentless Sales Leader who thrives in challenging Enterprise Sales Environments, understands the complexity of the Modern Payment Ecosystems and executes Deal Closure at Scale. You will be working with fast growing companies, PLCs and will always on the move with natural ability in combining strategic vision with operational discipline. As an Enterprise Level Commercial Individual whom is always one step ahead. You'll have the drive and tenacity to connect with decision makers and possess the art of curating an appealing story to demonstrate E2E value of our products and services. This role is strategic and focused on delivering solutions to our customers, therefore the sales process is naturally complex. We are a trusted advisor to our clients and provide access to innovative solutions so you will have both technical and business acumen, with the gravitas to operate at the ground and move up to engage at C Suite level. WHAT YOU'LL DO: Selling APEXX Core Payment Solutions to enterprise corporations globally but with a primarily focus on EMEA & APAC headquartered organisations Increasing revenues and profit by successfully selling APEXX solutions to self sourced, pre qualified large, international online merchant prospects through customised and bespoke commercial proposals. Ensuring sales metrics are met & exceeded Coordinating closely with internal departments such as Risk and Anti Fraud and agree on tailored risk settings and configurations for prospects being approached ABOUT YOU: You've done this before: You have 7+ years of experience in a Commercial Role selling payments solutions to enterprise level customers and demonstrated experience working in a Fintech/Payments environment. You're results oriented: You move with agility and adapt under evolving circumstances and set stretched goals You're customer centric: You take a consultative process that is effectively utilised to solve customer problems and generate new business opportunities, and you're not afraid to get creative to close a deal You're relentlessly driven: You take your Sales Metrics (including forecasting) seriously, drive and maintain a healthy pipeline, whilst never forgetting the ICP You're a Hunter not a Farmer; You carve out your own success and focus on the reward for doing so You're a great communicator: You can simplify complex information, build trust, and influence stakeholders at all levels Passionate about FinTech: Wants to work in the forefront of the market, with a passion for innovation BENEFITS: Aside from the opportunity to work for a tech scale up, having great responsibility and varied tasks every day, other benefits includes: Health: APEXX Pension Scheme, offering salary exchange, Life Insurance 4x salary & 5 years' salary protection for critical illness, we care package with access to 24 hour GP's globally, Bike 2 work scheme, Enhanced Adoption, Maternity & Paternity Leave Holiday: 25 days holiday plus bank holidays. We love birthdays! - additional paid holiday for your birthday. Holiday increases a day each year after 3 years with APEXX and have the option to carry 5 days holiday over to the following year. Social: Monthly team outings & incentives. Some of our recent ones include: Yoga, Break Out Rooms, APEXX Quizzes, Wine Tasting, Afternoon Tea's, Golf Tournaments. ABOUT APEXX: APEXX is a dynamic Fintech scale up founded in 2016 with the goal of creating cutting edge payment technology. Our vision is to be the payment industry's most merchant centric provider. Through our platform a merchant can connect via a simple API connection to the world's payment ecosystem, increasing conversion at lower cost and satisfying their entire payments needs. We excel at bringing transparency, efficiency, and competition to the payments market. What's more, we won the 'Most Disruptive Payment Technology' award in 2018 for the second consecutive year. No other company has ever retained this award and it demonstrates that APEXX is at the forefront of what can be achieved in Payments Technology. The team is incredibly committed and enthusiastic about what we are building - top of the class payments solutions and a valuable business. This is infectious and creates a wonderful office atmosphere. We have a supportive, relaxed yet high performing, and high trust culture. APEXX is an equal opportunities employer committed to encouraging equality, diversity, and inclusion among our employees and eliminating discrimination. We do not accept speculative CVs or candidate profiles from Recruitment Agencies.
We are seeking an individual located in the UK. This is a Remote work from home position, and individual is required to reside and be authorized to work in the United Kingdom. We are on the front line of recruitment, enabling organizations to hire smarter and onboard faster. At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage - our team members. Say hello to a rewarding career and come join a leading provider of mission critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. We are seeking a remote Sr. Director, Customer Success; Individual must be in United Kingdom. About First Advantage First Advantage (NASDAQ: FA) is a leading provider of global software and data in the HR technology industry. Enabled by proprietary technology and AI, First Advantage's platforms, data, and APIs power comprehensive employment background screening, identity solutions, and verification services. Headquartered in Atlanta, GA, we have an internationally distributed workforce of about 10,000 employees spanning 17 countries. With a strong emphasis on innovation, automation, and customer success, First Advantage empowers 80,000 organizations to modernize their hiring and onboarding processes on a global scale. What You'll Do: The Sr. Director of Customer Success responsible for the Finance Vertical leads a high performing organisation that drives value realisation, retention, and expansion across banks, insurance, payments, capital markets, and fintech customers. This executive owns the end to end post sales customer lifecycle-from onboarding through to renewal-ensuring operational excellence and measurable ROI aligned to finance specific priorities (e.g., risk & compliance, operational efficiency, customer experience, and data security). You will build the vertical strategy for a portfolio of complex enterprise accounts, partnering cross functionally with Sales, Operations, Product, Customer Care, and Marketing to deliver exceptional customer outcomes and sustainable revenue growth. Responsibilities: Strategy & Leadership Define and execute the finance-vertical CS strategy, segmented by sub vertical (banking, insurance, payments) and customer tier (strategic, enterprise, mid market). Build, scale, and mentor a diverse team of Customer Success Managers and Directors. Establish a value framework with finance relevant KPIs, outcome maps, and executive communications (QBRs). Own the renewal and net retention for your customer base (clear rules of engagement and forecast accountability). Customer Outcomes & Advocacy Ensure successful onboarding and time to value with robust project governance for complex, multi stakeholder programs. Drive QBR cadence with key stakeholders; communicate value tied to business cases and regulatory imperatives. Drive adoption, maturity, and expansion through structured success plans, territory maps and executive sponsorship programs. Build customer advocacy (references, case studies, advisory boards) aligned to the finance ecosystem. Cross Functional Partnerships Partner with Product on voice of customer, roadmap validation, beta programs, and finance grade features (security, reporting, controls). Partner with Implementation teams for onboarding, reduce time to value, and ensure high quality project delivery. Align with Sales teams on expansion strategies, whitespace analysis, commercial alignment, and account plans. Collaborate with Support and Engineering on incident management, major incident communications, and reliability narratives. Operational Excellence Design and operationalize a CS operating model: segmentation, coverage, health scoring, success planning, QBR templates, renewals forecast, and escalation paths. Own CS budget, capacity planning, hiring plan, and productivity benchmarks. What You May Need to be Successful: Bachelor's degree or equivalent work experience. MBA highly desired. 3+ years of related experience in Account Management. 2+ years of organizational leadership experience. 5+ years of experience managing accounts valued at over $500k (significant company experience managing complex, high value accounts). Ability to manage and lead during times of change and organizational transformation. Understanding how to work growth businesses in a competitive environment. Excellent tactical execution skills. Strong sense of process and the ability to innovate on process tools and conventions. Ability to craft detailed, well written communications and proposals. Maintain a high emphasis on teamwork, collaboration, and process innovation. Ability to influence others through strong verbal and written communication. Strategic mindset: self directed, organized, analytical, and have excellent problem analysis/problem solving skills. Ability to build relationships, communicate effectively throughout an organization, influence, negotiate, and establish mutually agreeable expectations. Diligent, resourceful, versatile, and able to multitask. Ability to travel at least 25% Preferred: Entrepreneurial style with proven ability to thrive in a dynamic, changing environment where a critical key to success is the ability to optimize and leverage limited resources. Why First Advantage is Your Next Big Career Move First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best in class user experiences, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Benefits Health & Wellbeing: Medical, Vision, Dental, Bike2Work Scheme, Employee Assistance Programme. Personal Financial Planning: Pension with employer contribution, Life Assurance and Financial and Legal Helpline. Personal & Family Leave: Holidays (PTO), Enhanced Maternity Leave, Sick Pay. Career Development: Mentoring Programme, SOAR Programme (Manager development), and Annual Performance Reviews. What Are You Waiting For? Apply Today! You have learned a little about us today - we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now! United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.
Apr 02, 2026
Full time
We are seeking an individual located in the UK. This is a Remote work from home position, and individual is required to reside and be authorized to work in the United Kingdom. We are on the front line of recruitment, enabling organizations to hire smarter and onboard faster. At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage - our team members. Say hello to a rewarding career and come join a leading provider of mission critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. We are seeking a remote Sr. Director, Customer Success; Individual must be in United Kingdom. About First Advantage First Advantage (NASDAQ: FA) is a leading provider of global software and data in the HR technology industry. Enabled by proprietary technology and AI, First Advantage's platforms, data, and APIs power comprehensive employment background screening, identity solutions, and verification services. Headquartered in Atlanta, GA, we have an internationally distributed workforce of about 10,000 employees spanning 17 countries. With a strong emphasis on innovation, automation, and customer success, First Advantage empowers 80,000 organizations to modernize their hiring and onboarding processes on a global scale. What You'll Do: The Sr. Director of Customer Success responsible for the Finance Vertical leads a high performing organisation that drives value realisation, retention, and expansion across banks, insurance, payments, capital markets, and fintech customers. This executive owns the end to end post sales customer lifecycle-from onboarding through to renewal-ensuring operational excellence and measurable ROI aligned to finance specific priorities (e.g., risk & compliance, operational efficiency, customer experience, and data security). You will build the vertical strategy for a portfolio of complex enterprise accounts, partnering cross functionally with Sales, Operations, Product, Customer Care, and Marketing to deliver exceptional customer outcomes and sustainable revenue growth. Responsibilities: Strategy & Leadership Define and execute the finance-vertical CS strategy, segmented by sub vertical (banking, insurance, payments) and customer tier (strategic, enterprise, mid market). Build, scale, and mentor a diverse team of Customer Success Managers and Directors. Establish a value framework with finance relevant KPIs, outcome maps, and executive communications (QBRs). Own the renewal and net retention for your customer base (clear rules of engagement and forecast accountability). Customer Outcomes & Advocacy Ensure successful onboarding and time to value with robust project governance for complex, multi stakeholder programs. Drive QBR cadence with key stakeholders; communicate value tied to business cases and regulatory imperatives. Drive adoption, maturity, and expansion through structured success plans, territory maps and executive sponsorship programs. Build customer advocacy (references, case studies, advisory boards) aligned to the finance ecosystem. Cross Functional Partnerships Partner with Product on voice of customer, roadmap validation, beta programs, and finance grade features (security, reporting, controls). Partner with Implementation teams for onboarding, reduce time to value, and ensure high quality project delivery. Align with Sales teams on expansion strategies, whitespace analysis, commercial alignment, and account plans. Collaborate with Support and Engineering on incident management, major incident communications, and reliability narratives. Operational Excellence Design and operationalize a CS operating model: segmentation, coverage, health scoring, success planning, QBR templates, renewals forecast, and escalation paths. Own CS budget, capacity planning, hiring plan, and productivity benchmarks. What You May Need to be Successful: Bachelor's degree or equivalent work experience. MBA highly desired. 3+ years of related experience in Account Management. 2+ years of organizational leadership experience. 5+ years of experience managing accounts valued at over $500k (significant company experience managing complex, high value accounts). Ability to manage and lead during times of change and organizational transformation. Understanding how to work growth businesses in a competitive environment. Excellent tactical execution skills. Strong sense of process and the ability to innovate on process tools and conventions. Ability to craft detailed, well written communications and proposals. Maintain a high emphasis on teamwork, collaboration, and process innovation. Ability to influence others through strong verbal and written communication. Strategic mindset: self directed, organized, analytical, and have excellent problem analysis/problem solving skills. Ability to build relationships, communicate effectively throughout an organization, influence, negotiate, and establish mutually agreeable expectations. Diligent, resourceful, versatile, and able to multitask. Ability to travel at least 25% Preferred: Entrepreneurial style with proven ability to thrive in a dynamic, changing environment where a critical key to success is the ability to optimize and leverage limited resources. Why First Advantage is Your Next Big Career Move First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best in class user experiences, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Benefits Health & Wellbeing: Medical, Vision, Dental, Bike2Work Scheme, Employee Assistance Programme. Personal Financial Planning: Pension with employer contribution, Life Assurance and Financial and Legal Helpline. Personal & Family Leave: Holidays (PTO), Enhanced Maternity Leave, Sick Pay. Career Development: Mentoring Programme, SOAR Programme (Manager development), and Annual Performance Reviews. What Are You Waiting For? Apply Today! You have learned a little about us today - we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now! United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.
Overview FTC 6 Months We're on the lookout for an energetic and inspiring Product Team Leader to join the team. As a Product Team Leader, you will lead, inspire, and empower your store team to deliver an inspirational customer journey and a great place to work for our teams. You will be an expert in product handling and will constantly strive to improve the customer journey through delivering exceptional visual execution and a high level of customer service. Supporting the Product and Commercial Manager to develop the team and maintain operational standards, and in turn generating outstanding sales, all round KPIs and high performing teams. For a more detailed overview of this role, check out the job description attached at the bottom of this advert. What You'll Be Doing Deliver great product placement and 'wow' wearable outfits. Consistently deliver strong visual standards with the customer journey at the forefront of every decision. Confidently duty manage in all areas of the store operation including service, people, and operations. Support the Commercial / Product Manager in empowering the team within store to deliver for the customer by always putting customer experience at the centre of decision making. Have a good understanding of commercial tools and how to use to drive commercial actions. Take accountability to drive store KPIs, including sales, stock loss, payroll, conversion, voice of customer and RFID. Support the management of store operations, including compliance with health & safety standards. Support the development of the store team to deliver a high performing, motivated and engaged store team who feel valued and recognised for their contribution. You'll Be Perfect If You have previous experience in retail, preferably in a supervisor role. You are passionate about fashion and stay updated on the latest trends. You possess strong communication and interpersonal skills. You can motivate and inspire a team to achieve their best. You are proactive, adaptable, and thrive in a fast-paced environment. And most importantly love our products as much as we do so we create the best possible customer journey! Things To Consider Fast-Paced Environment: This is a high-energy role where priorities can shift quickly based on sales performance, customer trends, and seasonal demands. You'll need to be comfortable adapting to situations and juggling multiple tasks. Reporting: Your ability to analyse customer feedback and sales data will be crucial in driving improvements to your store. Managing People: Strong emotional intelligence is essential, as you'll be managing a diverse team. Hands-On Role: While this position is strategic, it also requires you to be hands-on with product movement, floor resets, and physical tasks like adjusting layouts, displays, and stock replenishment. Weekend Work: As part of the retail environment, you'll need to work on weekends, public holidays, and during key seasonal periods. This is especially crucial during busy times like sales events, product launches, or store promotions. Deadlines: Strong time management skills are important for balancing multiple responsibilities and meeting deadlines. This Is For You We're a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together - and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts. What we can offer you: Generous 50% staff discount & uniform allowance so you can treat yourself to our latest products! Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through Reward Gateway! Stores fitted with Kindness Cupboards to support Islanders with basic food & hygiene products if needed. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Give as you earn scheme, a 'Giver Island' day each year and receive matched funding. Progression focus throughout Retail & Head Office. Support with upskilling skills through on the job training and qualifications. A generous bonus scheme & private pension plan. 28 days (UK) 30 days (ROI) paid holiday, inclusive of Bank Holidays. Also the option to buy additional holiday for whatever the need! We mentioned the discount, right? Keeping You Safe At River Island we are committed to the safeguarding of all of our employees regardless of age or job role. We will fulfil our obligation under the Prevent duty which seeks to stop extremism and extremist views from materialising in our business. We promote and encourage the belief in British Values- including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs. Our Island is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.
Apr 02, 2026
Full time
Overview FTC 6 Months We're on the lookout for an energetic and inspiring Product Team Leader to join the team. As a Product Team Leader, you will lead, inspire, and empower your store team to deliver an inspirational customer journey and a great place to work for our teams. You will be an expert in product handling and will constantly strive to improve the customer journey through delivering exceptional visual execution and a high level of customer service. Supporting the Product and Commercial Manager to develop the team and maintain operational standards, and in turn generating outstanding sales, all round KPIs and high performing teams. For a more detailed overview of this role, check out the job description attached at the bottom of this advert. What You'll Be Doing Deliver great product placement and 'wow' wearable outfits. Consistently deliver strong visual standards with the customer journey at the forefront of every decision. Confidently duty manage in all areas of the store operation including service, people, and operations. Support the Commercial / Product Manager in empowering the team within store to deliver for the customer by always putting customer experience at the centre of decision making. Have a good understanding of commercial tools and how to use to drive commercial actions. Take accountability to drive store KPIs, including sales, stock loss, payroll, conversion, voice of customer and RFID. Support the management of store operations, including compliance with health & safety standards. Support the development of the store team to deliver a high performing, motivated and engaged store team who feel valued and recognised for their contribution. You'll Be Perfect If You have previous experience in retail, preferably in a supervisor role. You are passionate about fashion and stay updated on the latest trends. You possess strong communication and interpersonal skills. You can motivate and inspire a team to achieve their best. You are proactive, adaptable, and thrive in a fast-paced environment. And most importantly love our products as much as we do so we create the best possible customer journey! Things To Consider Fast-Paced Environment: This is a high-energy role where priorities can shift quickly based on sales performance, customer trends, and seasonal demands. You'll need to be comfortable adapting to situations and juggling multiple tasks. Reporting: Your ability to analyse customer feedback and sales data will be crucial in driving improvements to your store. Managing People: Strong emotional intelligence is essential, as you'll be managing a diverse team. Hands-On Role: While this position is strategic, it also requires you to be hands-on with product movement, floor resets, and physical tasks like adjusting layouts, displays, and stock replenishment. Weekend Work: As part of the retail environment, you'll need to work on weekends, public holidays, and during key seasonal periods. This is especially crucial during busy times like sales events, product launches, or store promotions. Deadlines: Strong time management skills are important for balancing multiple responsibilities and meeting deadlines. This Is For You We're a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together - and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts. What we can offer you: Generous 50% staff discount & uniform allowance so you can treat yourself to our latest products! Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through Reward Gateway! Stores fitted with Kindness Cupboards to support Islanders with basic food & hygiene products if needed. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Give as you earn scheme, a 'Giver Island' day each year and receive matched funding. Progression focus throughout Retail & Head Office. Support with upskilling skills through on the job training and qualifications. A generous bonus scheme & private pension plan. 28 days (UK) 30 days (ROI) paid holiday, inclusive of Bank Holidays. Also the option to buy additional holiday for whatever the need! We mentioned the discount, right? Keeping You Safe At River Island we are committed to the safeguarding of all of our employees regardless of age or job role. We will fulfil our obligation under the Prevent duty which seeks to stop extremism and extremist views from materialising in our business. We promote and encourage the belief in British Values- including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs. Our Island is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.
Location: Huntingdon, Ermine Business Park Inkjet Innovator. Trusted Partner. Sustainable Future. Xaar is here to create a world where you can print anything you can imagine. Xaar has defined 5 values which are vital to our business; each represents an area of essential importance to us. Their existence is intended to guide difficult decisions and shape behaviour. Creative - we push the boundaries of what's possible Collaborative - everyone is a partner; we help each other freely and willingly Innovative - we always strive to constantly improve Integrity - we deliver on our promises Passion - we care about our technology, our products, our partners and each other Purpose of Role Execute laboratory procedures to ensure high quality data is available for the characterisation of inks, fluids and materials and the validation of printheads and sub-assemblies. Working alongside other members of the team to ensure delivery of our weekly output target. Occasional support for other R&D projects related to new product developments. Reporting Relationships Reports to: Team Lead - Inks & Materials Line management responsibility: None Key Accountabilities Supporting customer application development and adoption of our printhead technologies through: Measurement of fluid physical properties Compatibility testing of materials and fluids Measurement of material physical properties Data collating and reporting Contribution to new test developmentOperation, calibration and maintenance of relevant laboratory test equipment Ensuring good housekeeping and compliance with all laboratory Health and Safety policies. Use of multiple laboratory instruments (after training) Safe handling of chemicals and inks Tightly defined timescales Working unsupervised Ensuring recorded data is of high quality Early communication and resolution of issues that threaten non-delivery of our weekly target. Key Internal Relationships Operations - Product Support, Materials & Logistics, H&S Commercial - Field Applications Person Specification Ability to follow defined processes High attention to detail Strong communication and interpersonal skills Effective team worker Highly organised and flexible Pride in data integrity Ability to present data in different formats Experience of 'A' level / ONC or higher in a scientific subject. Previous laboratory or process-driven experience. A good command of English Computer literate Click the 'Apply for this job' icon to upload your CV and start your application.
Apr 02, 2026
Full time
Location: Huntingdon, Ermine Business Park Inkjet Innovator. Trusted Partner. Sustainable Future. Xaar is here to create a world where you can print anything you can imagine. Xaar has defined 5 values which are vital to our business; each represents an area of essential importance to us. Their existence is intended to guide difficult decisions and shape behaviour. Creative - we push the boundaries of what's possible Collaborative - everyone is a partner; we help each other freely and willingly Innovative - we always strive to constantly improve Integrity - we deliver on our promises Passion - we care about our technology, our products, our partners and each other Purpose of Role Execute laboratory procedures to ensure high quality data is available for the characterisation of inks, fluids and materials and the validation of printheads and sub-assemblies. Working alongside other members of the team to ensure delivery of our weekly output target. Occasional support for other R&D projects related to new product developments. Reporting Relationships Reports to: Team Lead - Inks & Materials Line management responsibility: None Key Accountabilities Supporting customer application development and adoption of our printhead technologies through: Measurement of fluid physical properties Compatibility testing of materials and fluids Measurement of material physical properties Data collating and reporting Contribution to new test developmentOperation, calibration and maintenance of relevant laboratory test equipment Ensuring good housekeeping and compliance with all laboratory Health and Safety policies. Use of multiple laboratory instruments (after training) Safe handling of chemicals and inks Tightly defined timescales Working unsupervised Ensuring recorded data is of high quality Early communication and resolution of issues that threaten non-delivery of our weekly target. Key Internal Relationships Operations - Product Support, Materials & Logistics, H&S Commercial - Field Applications Person Specification Ability to follow defined processes High attention to detail Strong communication and interpersonal skills Effective team worker Highly organised and flexible Pride in data integrity Ability to present data in different formats Experience of 'A' level / ONC or higher in a scientific subject. Previous laboratory or process-driven experience. A good command of English Computer literate Click the 'Apply for this job' icon to upload your CV and start your application.
Overview Welcome to Taco Bell Taco Bell was born and raised in California and has been around since 1962. We went from selling everyone's favourite Crunchy Tacos on the West Coast to a global brand with 8,200+ restaurants, 350 franchise organizations, that serve 42+ million fans each week around the globe. That's right Taco Bell has 8,200+ restaurants in over 32 countries around the world, with offices in the U.S., Canada, UK, India, Australia, and Singapore. And we don't plan to stop there. We're not only the largest Mexican-inspired quick service brand (QSR) in the world, we're also part of the biggest restaurant group in the world: Yum! Brands. Much of our fan love and authentic connection with our communities are rooted in being rebels with a cause. From ensuring we use high quality, sustainable ingredients to elevating restaurant technology in ways that hasn't been done before we will continue to be inclusive, bold, challenge the status quo and push industryboundaries. We're a company that celebrates and advocates for different, has bold self-expression, strives for a better future, and brings the fun while we're at it. We fuel our culture with real people who bring unique experiences. We inspire and enable our teams and the world to Live Más. And all of that comes with fun, year-round events like holiday and cultural festivities, development opportunities you can take advantage of from anywhere you are, and random recharge days - just to name a few. We truly believe that where you work matters and taking care of our employees matters as much to us as taking care of our fans. At Taco Bell, we're Cultural Rebels. Want to join in on the passion-fuelled fun? Learn more about the career below. The Role: What You'll Own This is a rare opportunity to shape the future of Taco Bell's food in Europe. As the Head of Innovation & Commercialisation, you will lead the regional food vision, maintain brand food standards and core menu integrity, set the multi-year innovation strategy, and bring breakthrough, craveable, brand-defining ideas to life. You'll oversee the full end-to-end innovation process-from insights and ideation through operational validation and launch-while building and developing a high-performing FIT team. In short you will be a Taco Bell Innovation Powerhouse. This role partners at the most senior levels across Marketing, Operations, Supply Chain, QA/FS, and Franchise Partners, and represents Europe into Global FIT. If you are passionate about disruptive innovation, bold flavours, and bringing culture to the menu, this role puts you at the centre of shaping the next chapter of Taco Bell in Europe. The Day-to-Day: Sitting on the regional leadership team and reporting directly to the General Manager you will lead the Europe food innovation strategy, setting a clear vision for how the brand shows up on the menu over the next 3-5 years. Coach and develop a world class food innovation and safety regional team. Build and manage a robust multi-year innovation pipeline including breakthrough innovation, sustaining platforms, value propositions, and market-specific solutions informed by insights, global consumer trends, culinary inspiration, and brand storytelling. Accountable for upholding Taco Bell's brand food standards, ensuring all core ingredients and menu builds consistently meet the highest quality, safety, and established brand expectations. Oversee the regional commercialisation process: supplier engagement, costing, operational validation, complexity evaluation, and launch readiness. Partner at a senior level with Marketing to bring innovation narratives to life and ensure brand-right menu strategy across markets. Engage and influence franchise partners, building capability and alignment around food strategy, operational execution, ensure consistent execution of brand food standards, and innovation adoption. Collaborate with Operations to ensure products meet global safety and quality standards and land consistently across restaurants. Represent Europe within Global FIT, providing regional perspectives and influencing global pipelines, frameworks, and capability initiatives. Is this you? 10+ years of experience in food innovation, product development, culinary strategy, menu innovation or similar roles within QSR, CPG, FMCG, or food-centric consumer brands. Proven track record in creating and scaling breakthrough innovation and delivering commercially successful launches across markets. Strong strategic thinking with the ability to connect consumer insights, culinary trends, and operational realities into distinctive menu propositions. Demonstrated experience influencing senior stakeholders and franchise networks, with strong storytelling and communication skills. Experience leading and developing high-performing teams; able to inspire creativity, challenge norms, and cultivate an innovation culture. Comfortable working in fast-paced, ambiguous environments with shifting priorities and competing demands. Preferred: Some understanding of restaurant food safety and supplier QA systems and processes. Culinary innovation background, global brand exposure, or experience in multi-country QSR and/or franchised environments. Work-Hard, Play-Hard: Hybrid working - 2 days required in our office at Woking Company and performance-related bonus Generous pension with up to 11% company contribution Private healthcare with the option to increase to include family cover Annual holiday allowance starts at 25 days with the option to buy or sell up to 5 extra days per year. After 5 years' service, annual holiday allowance increases to 30 days Competitive parental leave and flexible return to work options Wellbeing Reimbursement - A fund to claim back costs throughout the year that support your well-being such as vitamins subscriptions, language lessons, gym membership Flexible and Voluntary benefits including Dental Insurance, Health Screening and Gym Discounts We're looking for someone who doesn't just like tacos They live for culture, crave growth, and want to build a brand that refuses to blend in. Sound like you - then go on ? Apply now. Bring your boldest ideas. Leave the beige at the door. Beware of fake job postings using Yum! and/or our brand logos KFC, Pizza Hut, Taco Bell and Habit Burger & Grill on fraudulent sites. Yum! Brands only posts jobs on official careers pages and never asks for money during onboarding. Avoid unsolicited contacts via Telegram, WhatsApp or similar social apps.
Apr 01, 2026
Full time
Overview Welcome to Taco Bell Taco Bell was born and raised in California and has been around since 1962. We went from selling everyone's favourite Crunchy Tacos on the West Coast to a global brand with 8,200+ restaurants, 350 franchise organizations, that serve 42+ million fans each week around the globe. That's right Taco Bell has 8,200+ restaurants in over 32 countries around the world, with offices in the U.S., Canada, UK, India, Australia, and Singapore. And we don't plan to stop there. We're not only the largest Mexican-inspired quick service brand (QSR) in the world, we're also part of the biggest restaurant group in the world: Yum! Brands. Much of our fan love and authentic connection with our communities are rooted in being rebels with a cause. From ensuring we use high quality, sustainable ingredients to elevating restaurant technology in ways that hasn't been done before we will continue to be inclusive, bold, challenge the status quo and push industryboundaries. We're a company that celebrates and advocates for different, has bold self-expression, strives for a better future, and brings the fun while we're at it. We fuel our culture with real people who bring unique experiences. We inspire and enable our teams and the world to Live Más. And all of that comes with fun, year-round events like holiday and cultural festivities, development opportunities you can take advantage of from anywhere you are, and random recharge days - just to name a few. We truly believe that where you work matters and taking care of our employees matters as much to us as taking care of our fans. At Taco Bell, we're Cultural Rebels. Want to join in on the passion-fuelled fun? Learn more about the career below. The Role: What You'll Own This is a rare opportunity to shape the future of Taco Bell's food in Europe. As the Head of Innovation & Commercialisation, you will lead the regional food vision, maintain brand food standards and core menu integrity, set the multi-year innovation strategy, and bring breakthrough, craveable, brand-defining ideas to life. You'll oversee the full end-to-end innovation process-from insights and ideation through operational validation and launch-while building and developing a high-performing FIT team. In short you will be a Taco Bell Innovation Powerhouse. This role partners at the most senior levels across Marketing, Operations, Supply Chain, QA/FS, and Franchise Partners, and represents Europe into Global FIT. If you are passionate about disruptive innovation, bold flavours, and bringing culture to the menu, this role puts you at the centre of shaping the next chapter of Taco Bell in Europe. The Day-to-Day: Sitting on the regional leadership team and reporting directly to the General Manager you will lead the Europe food innovation strategy, setting a clear vision for how the brand shows up on the menu over the next 3-5 years. Coach and develop a world class food innovation and safety regional team. Build and manage a robust multi-year innovation pipeline including breakthrough innovation, sustaining platforms, value propositions, and market-specific solutions informed by insights, global consumer trends, culinary inspiration, and brand storytelling. Accountable for upholding Taco Bell's brand food standards, ensuring all core ingredients and menu builds consistently meet the highest quality, safety, and established brand expectations. Oversee the regional commercialisation process: supplier engagement, costing, operational validation, complexity evaluation, and launch readiness. Partner at a senior level with Marketing to bring innovation narratives to life and ensure brand-right menu strategy across markets. Engage and influence franchise partners, building capability and alignment around food strategy, operational execution, ensure consistent execution of brand food standards, and innovation adoption. Collaborate with Operations to ensure products meet global safety and quality standards and land consistently across restaurants. Represent Europe within Global FIT, providing regional perspectives and influencing global pipelines, frameworks, and capability initiatives. Is this you? 10+ years of experience in food innovation, product development, culinary strategy, menu innovation or similar roles within QSR, CPG, FMCG, or food-centric consumer brands. Proven track record in creating and scaling breakthrough innovation and delivering commercially successful launches across markets. Strong strategic thinking with the ability to connect consumer insights, culinary trends, and operational realities into distinctive menu propositions. Demonstrated experience influencing senior stakeholders and franchise networks, with strong storytelling and communication skills. Experience leading and developing high-performing teams; able to inspire creativity, challenge norms, and cultivate an innovation culture. Comfortable working in fast-paced, ambiguous environments with shifting priorities and competing demands. Preferred: Some understanding of restaurant food safety and supplier QA systems and processes. Culinary innovation background, global brand exposure, or experience in multi-country QSR and/or franchised environments. Work-Hard, Play-Hard: Hybrid working - 2 days required in our office at Woking Company and performance-related bonus Generous pension with up to 11% company contribution Private healthcare with the option to increase to include family cover Annual holiday allowance starts at 25 days with the option to buy or sell up to 5 extra days per year. After 5 years' service, annual holiday allowance increases to 30 days Competitive parental leave and flexible return to work options Wellbeing Reimbursement - A fund to claim back costs throughout the year that support your well-being such as vitamins subscriptions, language lessons, gym membership Flexible and Voluntary benefits including Dental Insurance, Health Screening and Gym Discounts We're looking for someone who doesn't just like tacos They live for culture, crave growth, and want to build a brand that refuses to blend in. Sound like you - then go on ? Apply now. Bring your boldest ideas. Leave the beige at the door. Beware of fake job postings using Yum! and/or our brand logos KFC, Pizza Hut, Taco Bell and Habit Burger & Grill on fraudulent sites. Yum! Brands only posts jobs on official careers pages and never asks for money during onboarding. Avoid unsolicited contacts via Telegram, WhatsApp or similar social apps.
About Graitec Group Graitec is a global leader in Building Information Modeling (BIM) solutions, designing and developing software that helps architects, engineers, and manufacturers design smarter and better. With over 30 years of innovation and an entrepreneurial spirit, we've tripled our revenue in just five years. Our North Star is clear - accelerate the digital transformation of the AECO industry and model the future. We achieve this by growing our recurring revenue through innovative software and services that drive adoption, integration, and lasting value for our customers. Our 800 experts across 30+ offices in 12 countries support more than 270,000 users worldwide. As a global Autodesk Platinum Partner, we combine world class partnerships with our own cutting edge software and services to drive performance and sustainability across the industry. At Graitec, we move fast and think big. We collaborate across teams and borders, embrace diversity, and challenge ourselves to innovate every day. We believe in doing the right thing, breaking down silos, and making an impact together. Learn more about the Graitec Group: How we work: Growth, Agility, Innovation, Responsibility How we behave: Ambition, Engagement, One Graitec, Positive Energy About the Team Hiring You will be working with a great team of technical staff both in the (your country) and globally. Having the ability to pull upon the expertise of very highly knowledgeable people is a huge benefit, and will help you firstly settle into your role, but more importantly help you with your personal development. Role Overview The Director, Solution Architecture - EMEA is accountable for leading the pre sales solution architecture function within the EMEA Services organization. This role owns the technical pre sales engagement model and leads a distributed team of Solution Architects and Senior Consultants who partner closely with Sales to shape, scope, and win complex services and solutions opportunities. The Director ensures high quality client engagement across the full pre sales lifecycle- including discovery, demonstrations, technical workshops, solution design, scoping, and proposal development- while continuously improving effectiveness, consistency, and business impact across the region. The scope of pre sales covers all solutions commercialized by Graitec, including proprietary intellectual property as well as partner portfolios. As a Platinum Autodesk Partner, a significant portion of activity relates to Autodesk solutions, with a strong and growing emphasis on cloud based offerings. Key Responsibilities Leadership & Team Development Lead, mentor, and develop a team of 5-15 Solution Architects across EMEA, with primary concentration in the UK, France, Germany, and Spain Build a high performing, collaborative, and client focused pre sales culture across geographies Drive capability development in solution design, storytelling, client communication, and value articulation Pre Sales Excellence & Sales Partnership Own the end to end pre sales engagement model for Services in EMEA Act as a senior technical and solution authority in strategic and complex opportunities Partner closely with Graitec Account Managers to support opportunity qualification, solution strategy, and deal execution Ensure consistent, high quality scoping, technical approaches, and proposals across the region Portfolio & Industry Expertise Oversee pre sales support for services ranging from training and support to large scale, multi country implementation programs Ensure strong alignment with Graitec's solutions portfolio and Autodesk's evolving roadmap, particularly cloud and platform based offerings Apply deep understanding of the AEC (Architecture, Engineering & Construction) industry and its extended manufacturing value chain Continuous Improvement & Operational Effectiveness Continuously improve pre sales performance and efficiency, with a focus on: Increased win rates Stronger client impact and engagement quality More differentiated, outcome oriented service proposals Evolve pre sales processes to enable seamless execution, scalability, and sales satisfaction Define and track relevant KPIs to measure performance, quality, and business impact Stakeholder Alignment Report to the VP EMEA Services and collaborate closely with the Head of Solution Architecture - North America to ensure global alignment and best practice sharing Responsibilities Proven experience leading pre sales or solution architecture teams within a services or solutions organization Strong background as a senior consultant, solution architect, or pre sales leader in complex, enterprise environments Demonstrated experience working across multiple EMEA markets, ideally including the UK, France, Germany, and Spain Understanding of the AEC industry and related manufacturing ecosystems Hands on experience with Autodesk solutions, with strong familiarity with cloud based and platform offerings is a plus Strong sales acumen and credibility in client facing, executive level engagements Track record of driving continuous improvement, process maturity, and skills development in expert teams Qualifications Bachelor's degree in Engineering, Architecture, Construction Management, Computer Science, or a related technical field Master's degree (MBA, Engineering, Technology, or related discipline) is strongly preferred Minimum 10+ years of experience in solution architecture, consulting, or technical pre sales roles, with at least 3-5 years in a leadership capacity Proven experience leading and developing distributed, multi country teams (ideally across EMEA) Strong commercial and financial acumen, including exposure to revenue forecasting, margin management, and services profitability Demonstrated ability to align technical strategy with business objectives and sales performance targets Experience defining and implementing governance models, pre sales frameworks, and solution qualification standards Track record of driving continuous improvement, operational maturity, and organizational transformation Ability to operate at both strategic and operational levels - setting vision while remaining close to execution Strong executive presence with the ability to influence senior stakeholders and C level decision makers Experience collaborating cross functionally with Sales, Delivery, Product, and Executive Leadership teams Experience mentoring senior consultants/architects and building capability development programs Willingness and ability to travel across EMEA as required Interview Process We are looking for talents that will enjoy, live and accelerate our culture and values. At Graitec, We work together locally & globally with an Entrepreneurial mindset. As entrepreneurs, we are focused on achieving our vision and do not easily get distracted along the way. We believe in our products and services and that we are on a path to solve a real problem for our target customers & the overall industry. We are thoughtful on our investments and lead ethically to maximize the company opportunity. To better understand them, we want to represent the diversity of our customers around the globe & we are breaking our own silos to better serve them. To make this culture a reality, we rally our teams around our cultural attributes: Agility, Growth, Trust, Inclusion and our values: Engagement, Collaboration, Innovation, Passion At Graitec, we're proud to be committed to diversity and inclusion in the workplace. We value our employees for the individuals they are and the contributions they can bring to our teams by bringing their authentic self at work. This resonates with the large variety of customers & markets we operate in and is part of our success story. As such, we welcome applications from all backgrounds and will not make any assessment into the application process other than candidates' skills and capabilities to succeed in role. Screening/Get to know discussion Hiring Manager Peer of hiring manager or key stakeholder to the role from another organization Business Unit leader / Office interview
Apr 01, 2026
Full time
About Graitec Group Graitec is a global leader in Building Information Modeling (BIM) solutions, designing and developing software that helps architects, engineers, and manufacturers design smarter and better. With over 30 years of innovation and an entrepreneurial spirit, we've tripled our revenue in just five years. Our North Star is clear - accelerate the digital transformation of the AECO industry and model the future. We achieve this by growing our recurring revenue through innovative software and services that drive adoption, integration, and lasting value for our customers. Our 800 experts across 30+ offices in 12 countries support more than 270,000 users worldwide. As a global Autodesk Platinum Partner, we combine world class partnerships with our own cutting edge software and services to drive performance and sustainability across the industry. At Graitec, we move fast and think big. We collaborate across teams and borders, embrace diversity, and challenge ourselves to innovate every day. We believe in doing the right thing, breaking down silos, and making an impact together. Learn more about the Graitec Group: How we work: Growth, Agility, Innovation, Responsibility How we behave: Ambition, Engagement, One Graitec, Positive Energy About the Team Hiring You will be working with a great team of technical staff both in the (your country) and globally. Having the ability to pull upon the expertise of very highly knowledgeable people is a huge benefit, and will help you firstly settle into your role, but more importantly help you with your personal development. Role Overview The Director, Solution Architecture - EMEA is accountable for leading the pre sales solution architecture function within the EMEA Services organization. This role owns the technical pre sales engagement model and leads a distributed team of Solution Architects and Senior Consultants who partner closely with Sales to shape, scope, and win complex services and solutions opportunities. The Director ensures high quality client engagement across the full pre sales lifecycle- including discovery, demonstrations, technical workshops, solution design, scoping, and proposal development- while continuously improving effectiveness, consistency, and business impact across the region. The scope of pre sales covers all solutions commercialized by Graitec, including proprietary intellectual property as well as partner portfolios. As a Platinum Autodesk Partner, a significant portion of activity relates to Autodesk solutions, with a strong and growing emphasis on cloud based offerings. Key Responsibilities Leadership & Team Development Lead, mentor, and develop a team of 5-15 Solution Architects across EMEA, with primary concentration in the UK, France, Germany, and Spain Build a high performing, collaborative, and client focused pre sales culture across geographies Drive capability development in solution design, storytelling, client communication, and value articulation Pre Sales Excellence & Sales Partnership Own the end to end pre sales engagement model for Services in EMEA Act as a senior technical and solution authority in strategic and complex opportunities Partner closely with Graitec Account Managers to support opportunity qualification, solution strategy, and deal execution Ensure consistent, high quality scoping, technical approaches, and proposals across the region Portfolio & Industry Expertise Oversee pre sales support for services ranging from training and support to large scale, multi country implementation programs Ensure strong alignment with Graitec's solutions portfolio and Autodesk's evolving roadmap, particularly cloud and platform based offerings Apply deep understanding of the AEC (Architecture, Engineering & Construction) industry and its extended manufacturing value chain Continuous Improvement & Operational Effectiveness Continuously improve pre sales performance and efficiency, with a focus on: Increased win rates Stronger client impact and engagement quality More differentiated, outcome oriented service proposals Evolve pre sales processes to enable seamless execution, scalability, and sales satisfaction Define and track relevant KPIs to measure performance, quality, and business impact Stakeholder Alignment Report to the VP EMEA Services and collaborate closely with the Head of Solution Architecture - North America to ensure global alignment and best practice sharing Responsibilities Proven experience leading pre sales or solution architecture teams within a services or solutions organization Strong background as a senior consultant, solution architect, or pre sales leader in complex, enterprise environments Demonstrated experience working across multiple EMEA markets, ideally including the UK, France, Germany, and Spain Understanding of the AEC industry and related manufacturing ecosystems Hands on experience with Autodesk solutions, with strong familiarity with cloud based and platform offerings is a plus Strong sales acumen and credibility in client facing, executive level engagements Track record of driving continuous improvement, process maturity, and skills development in expert teams Qualifications Bachelor's degree in Engineering, Architecture, Construction Management, Computer Science, or a related technical field Master's degree (MBA, Engineering, Technology, or related discipline) is strongly preferred Minimum 10+ years of experience in solution architecture, consulting, or technical pre sales roles, with at least 3-5 years in a leadership capacity Proven experience leading and developing distributed, multi country teams (ideally across EMEA) Strong commercial and financial acumen, including exposure to revenue forecasting, margin management, and services profitability Demonstrated ability to align technical strategy with business objectives and sales performance targets Experience defining and implementing governance models, pre sales frameworks, and solution qualification standards Track record of driving continuous improvement, operational maturity, and organizational transformation Ability to operate at both strategic and operational levels - setting vision while remaining close to execution Strong executive presence with the ability to influence senior stakeholders and C level decision makers Experience collaborating cross functionally with Sales, Delivery, Product, and Executive Leadership teams Experience mentoring senior consultants/architects and building capability development programs Willingness and ability to travel across EMEA as required Interview Process We are looking for talents that will enjoy, live and accelerate our culture and values. At Graitec, We work together locally & globally with an Entrepreneurial mindset. As entrepreneurs, we are focused on achieving our vision and do not easily get distracted along the way. We believe in our products and services and that we are on a path to solve a real problem for our target customers & the overall industry. We are thoughtful on our investments and lead ethically to maximize the company opportunity. To better understand them, we want to represent the diversity of our customers around the globe & we are breaking our own silos to better serve them. To make this culture a reality, we rally our teams around our cultural attributes: Agility, Growth, Trust, Inclusion and our values: Engagement, Collaboration, Innovation, Passion At Graitec, we're proud to be committed to diversity and inclusion in the workplace. We value our employees for the individuals they are and the contributions they can bring to our teams by bringing their authentic self at work. This resonates with the large variety of customers & markets we operate in and is part of our success story. As such, we welcome applications from all backgrounds and will not make any assessment into the application process other than candidates' skills and capabilities to succeed in role. Screening/Get to know discussion Hiring Manager Peer of hiring manager or key stakeholder to the role from another organization Business Unit leader / Office interview
Select how often (in days) to receive an alert: Head of Health and Safety - Commercial and WFRE City: Slough We are Reckitt Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege. Supply Our supply chain is the backbone of our business. It's how we get our trusted products to people all over the world, safely and efficiently. And it's our talented and passionate teams that make this happen. If you're looking for a career in supply chain, there's no better place to be than Reckitt. We offer a variety of exciting opportunities in all areas of the supply chain, from planning and procurement to manufacturing and logistics. You could join our Global Supply Planning team to develop and implement our global supply strategy, or work with our Procurement Centre of Excellence team to negotiate and manage our supplier relationships. Our Manufacturing Excellence team help us improve the efficiency, quality and safety of our manufacturing operations, and our Logistics Excellence team develop new and innovative ways to distribute our products to customers. About the role The Head of Health & Safety - Commercial, Sales & Facilities (WFRE) will lead the consistent implementation and assurance of Reckitt's H&S standards across all commercial and sales functions globally. This role provides governance, oversight, and support to drive legal compliance, operational excellence, and a strong safety culture across the global workplace environment. Working as part of the Global Health and Safety Team, the role will partner closely with Global Workplace Facilities and Real Estate Team (WFRE), and Regional Commercial Leadership to ensure all Reckitt workplaces maintain robust compliance and risk management systems aligned with Reckitt's ambition to be a world-class H&S organisation. Scope of Responsibility Global Sites: All commercial offices, and leased office facilities worldwide. Key Interfaces: Global H&S Director, Global Facilities Director, Regional Head of H&S, Commercial Leaders and the relevant SVPs. Your responsibilities Maintain the global risk register for commercial sites. Identify and elevate "Sites of Focus" (SOF) globally based on H&S performance and risk exposure. Conduct "deep dives" (e.g. fire safety, ergonomics, asset management, workplace wellbeing, contractor safety, emergency response, and crisis management situations i.e. following an incident). Develop the risk profile for the role and implement programs accordingly. Commercial & Facilities Governance Partner with Global Workplace Facilities and Real Estate Management to ensure all Reckitt office facilities are compliant with local H&S and fire safety regulations. Oversee H&S assurance for all commercial and field based environments, including regional head offices, field-based teams, and leased spaces. Develop and maintain global H&S requirements for facilities management, including contractor control, building safety, accessibility, and security interfaces. Ensure workplace wellbeing, ergonomics and occupational health risks are effectively managed in all office and remote work settings. Business Partnering Serve as the primary H&S business partner to the Commercial Leaders and Facilities Leadership. Provide regional leadership teams with updates on global standards, audit outcomes, and improvement actions. Embed H&S considerations into facilities and real estate decision making (office moves, refurbishments, and capital projects). Audit & Assurance Lead the audit program for the defined areas of responsibility, including planning and execution for all commercial sites within scope. Deliver consistent governance through remote and virtual assurance methods where applicable. Update scorecards and dashboards for leadership visibility and continuous improvement. Incident Investigation & Learning Support serious incident investigations across all commercial sites and off site/field based colleagues within the Commercial structure. Promote a learning culture by driving consistent root cause analysis, learning reviews, and corrective action follow up. Communicate key learnings globally through commercial and facilities networks. Global Standards & Systems Contribute to the continual development of Reckitt's Global H&S Standards and ensure adoption across commercial and field based environments. Own data integrity for the global EHS reporting system related to facilities and commercial operations. Partner with Workplace Facilities and Real Estate teams to embed safety requirements into global FM contracts and governance frameworks. Coaching & Capability Building Mentor Commercial Leaders, FM leaders and those within the structure to build consistent competence in managing H&S in corporate environments. Support the development of Reckitt's H&S competency framework and ensure inclusion of commercial and facilities roles. External Engagement Represent Reckitt H&S externally with regulatory bodies, insurers, and industry groups (e.g., FM Global, IOSH, IFMA). Share global best practice and promote Reckitt's leadership in safety within commercial and facilities networks. The experience we're looking for Minimum Diploma in Occupational Health and Safety (e.g., NEBOSH or equivalent). Ability to travel (up to 50% of time) Proven experience leading H&S across complex environments in a global or international capacity. Proven experience managing EHS projects within FMCG, Engineering or industrial environments and knowledge of key risks including machinery guarding, workplace transport, working at height, confined spaces alongside Office and facilities based risks. Excellent communication, project management, and problem solving skills. Strong understanding of global H&S legislation, building safety and facilities management standards (e.g., ISO 45001, ISO 41001, NFPA, EN, OSHA and Workers compensation). Experience in auditing, governance and stakeholder engagement at senior levels. Strong data analysis, reporting and communication skills. Chartered H&S professional (or working towards). Multilingual or cross cultural communication skills advantageous. The skills for success Place your text here What we offer With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy. Equality We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
Apr 01, 2026
Full time
Select how often (in days) to receive an alert: Head of Health and Safety - Commercial and WFRE City: Slough We are Reckitt Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege. Supply Our supply chain is the backbone of our business. It's how we get our trusted products to people all over the world, safely and efficiently. And it's our talented and passionate teams that make this happen. If you're looking for a career in supply chain, there's no better place to be than Reckitt. We offer a variety of exciting opportunities in all areas of the supply chain, from planning and procurement to manufacturing and logistics. You could join our Global Supply Planning team to develop and implement our global supply strategy, or work with our Procurement Centre of Excellence team to negotiate and manage our supplier relationships. Our Manufacturing Excellence team help us improve the efficiency, quality and safety of our manufacturing operations, and our Logistics Excellence team develop new and innovative ways to distribute our products to customers. About the role The Head of Health & Safety - Commercial, Sales & Facilities (WFRE) will lead the consistent implementation and assurance of Reckitt's H&S standards across all commercial and sales functions globally. This role provides governance, oversight, and support to drive legal compliance, operational excellence, and a strong safety culture across the global workplace environment. Working as part of the Global Health and Safety Team, the role will partner closely with Global Workplace Facilities and Real Estate Team (WFRE), and Regional Commercial Leadership to ensure all Reckitt workplaces maintain robust compliance and risk management systems aligned with Reckitt's ambition to be a world-class H&S organisation. Scope of Responsibility Global Sites: All commercial offices, and leased office facilities worldwide. Key Interfaces: Global H&S Director, Global Facilities Director, Regional Head of H&S, Commercial Leaders and the relevant SVPs. Your responsibilities Maintain the global risk register for commercial sites. Identify and elevate "Sites of Focus" (SOF) globally based on H&S performance and risk exposure. Conduct "deep dives" (e.g. fire safety, ergonomics, asset management, workplace wellbeing, contractor safety, emergency response, and crisis management situations i.e. following an incident). Develop the risk profile for the role and implement programs accordingly. Commercial & Facilities Governance Partner with Global Workplace Facilities and Real Estate Management to ensure all Reckitt office facilities are compliant with local H&S and fire safety regulations. Oversee H&S assurance for all commercial and field based environments, including regional head offices, field-based teams, and leased spaces. Develop and maintain global H&S requirements for facilities management, including contractor control, building safety, accessibility, and security interfaces. Ensure workplace wellbeing, ergonomics and occupational health risks are effectively managed in all office and remote work settings. Business Partnering Serve as the primary H&S business partner to the Commercial Leaders and Facilities Leadership. Provide regional leadership teams with updates on global standards, audit outcomes, and improvement actions. Embed H&S considerations into facilities and real estate decision making (office moves, refurbishments, and capital projects). Audit & Assurance Lead the audit program for the defined areas of responsibility, including planning and execution for all commercial sites within scope. Deliver consistent governance through remote and virtual assurance methods where applicable. Update scorecards and dashboards for leadership visibility and continuous improvement. Incident Investigation & Learning Support serious incident investigations across all commercial sites and off site/field based colleagues within the Commercial structure. Promote a learning culture by driving consistent root cause analysis, learning reviews, and corrective action follow up. Communicate key learnings globally through commercial and facilities networks. Global Standards & Systems Contribute to the continual development of Reckitt's Global H&S Standards and ensure adoption across commercial and field based environments. Own data integrity for the global EHS reporting system related to facilities and commercial operations. Partner with Workplace Facilities and Real Estate teams to embed safety requirements into global FM contracts and governance frameworks. Coaching & Capability Building Mentor Commercial Leaders, FM leaders and those within the structure to build consistent competence in managing H&S in corporate environments. Support the development of Reckitt's H&S competency framework and ensure inclusion of commercial and facilities roles. External Engagement Represent Reckitt H&S externally with regulatory bodies, insurers, and industry groups (e.g., FM Global, IOSH, IFMA). Share global best practice and promote Reckitt's leadership in safety within commercial and facilities networks. The experience we're looking for Minimum Diploma in Occupational Health and Safety (e.g., NEBOSH or equivalent). Ability to travel (up to 50% of time) Proven experience leading H&S across complex environments in a global or international capacity. Proven experience managing EHS projects within FMCG, Engineering or industrial environments and knowledge of key risks including machinery guarding, workplace transport, working at height, confined spaces alongside Office and facilities based risks. Excellent communication, project management, and problem solving skills. Strong understanding of global H&S legislation, building safety and facilities management standards (e.g., ISO 45001, ISO 41001, NFPA, EN, OSHA and Workers compensation). Experience in auditing, governance and stakeholder engagement at senior levels. Strong data analysis, reporting and communication skills. Chartered H&S professional (or working towards). Multilingual or cross cultural communication skills advantageous. The skills for success Place your text here What we offer With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy. Equality We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
This is a job that Jill, our AI Recruiter, is recruiting for on behalf of one of our customers. She will pick the best candidates from Jack's network The next step is to speak to Jack. Job Title Head of Customer Success Company Description LightWork AI - AI-powered operating system for property management Job Description You will build the Customer Success function from the ground up for a high-growth startup. Managing an existing team member, you'll own the full post-sale journey-onboarding, adoption, and retention for non-technical property companies. This role combines commercial rigor with technical depth to ensure an autonomous AI agent delivers real-world value. Location London, UK Why this role is remarkable Founding-level leadership opportunity to define the CS playbook and infrastructure for a category-defining AI agent from day one. High-traction environment closing major enterprise deals with a product that autonomously manages maintenance, communications, and compliance. True player-coach impact where you scale a team while solving complex change management challenges in a traditional industry. What you will do Own the end-to-end commercial lifecycle including renewals, health scoring, and identifying expansion ARR opportunities across the portfolio. Lead the technical onboarding and adoption process to reduce bypass behavior and ensure Felicity is integrated into client workflows. Serve as the voice of the customer, escalating product insights to the engineering team to improve AI reliability and performance. The ideal candidate 5+ years in Customer Success with 2+ years in leadership, specifically building or transforming functions in a B2B SaaS environment. Strong technical fluency or a background in solutions engineering/development to manage API integrations and technical stakeholders. Proven track record in change management, successfully driving technology adoption among resistant, non-technical users in traditional industries. Next steps Step 1. Visit our website. Step 2. Click 'Talk to Jack'. Step 3. Talk to Jack so he can understand your experience and ambitions. Step 4. Jack will make sure Jill (the AI agent working for the company) considers you for this role. Step 5. If Jill thinks you're a great fit and her client wants to meet you, they will make the introduction. Step 6. If not, Jack will find you excellent alternatives. All for free. We never post fake jobs This isn't a trick. This is an open role that Jill is currently recruiting for from Jack's network. Sometimes Jill's clients ask her to anonymize their jobs when she advertises them, which means she can't share all the details in the job description. We appreciate this can make them look a bit suspect, but there isn't much we can do about it. Give Jack a spin! You could land this role. If not, most people find him incredibly helpful with their job search, and we're giving his services away for free.
Apr 01, 2026
Full time
This is a job that Jill, our AI Recruiter, is recruiting for on behalf of one of our customers. She will pick the best candidates from Jack's network The next step is to speak to Jack. Job Title Head of Customer Success Company Description LightWork AI - AI-powered operating system for property management Job Description You will build the Customer Success function from the ground up for a high-growth startup. Managing an existing team member, you'll own the full post-sale journey-onboarding, adoption, and retention for non-technical property companies. This role combines commercial rigor with technical depth to ensure an autonomous AI agent delivers real-world value. Location London, UK Why this role is remarkable Founding-level leadership opportunity to define the CS playbook and infrastructure for a category-defining AI agent from day one. High-traction environment closing major enterprise deals with a product that autonomously manages maintenance, communications, and compliance. True player-coach impact where you scale a team while solving complex change management challenges in a traditional industry. What you will do Own the end-to-end commercial lifecycle including renewals, health scoring, and identifying expansion ARR opportunities across the portfolio. Lead the technical onboarding and adoption process to reduce bypass behavior and ensure Felicity is integrated into client workflows. Serve as the voice of the customer, escalating product insights to the engineering team to improve AI reliability and performance. The ideal candidate 5+ years in Customer Success with 2+ years in leadership, specifically building or transforming functions in a B2B SaaS environment. Strong technical fluency or a background in solutions engineering/development to manage API integrations and technical stakeholders. Proven track record in change management, successfully driving technology adoption among resistant, non-technical users in traditional industries. Next steps Step 1. Visit our website. Step 2. Click 'Talk to Jack'. Step 3. Talk to Jack so he can understand your experience and ambitions. Step 4. Jack will make sure Jill (the AI agent working for the company) considers you for this role. Step 5. If Jill thinks you're a great fit and her client wants to meet you, they will make the introduction. Step 6. If not, Jack will find you excellent alternatives. All for free. We never post fake jobs This isn't a trick. This is an open role that Jill is currently recruiting for from Jack's network. Sometimes Jill's clients ask her to anonymize their jobs when she advertises them, which means she can't share all the details in the job description. We appreciate this can make them look a bit suspect, but there isn't much we can do about it. Give Jack a spin! You could land this role. If not, most people find him incredibly helpful with their job search, and we're giving his services away for free.
JD Sports- Head Office, Warwick House, Bury, United Kingdom Job Description Posted Friday 6 March 2026 at 01:00 Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people led, innovative and customer focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Head Of Digital International Franchise Responsible to : FranchiseDirector Department : Franchise Overview You will be part of JD Sports expansion in international markets. The purpose of this role is to drive our Franchise partners to successfully launch and grow JD Sports online presence in their country. While working with multiple departments and countries, you will be managing the whole loyalty and ecommerce lifecycle and be responsible for the launch, technology development, digital marketing and commercial trade. Strategic Objectives Working closely with the Franchise GM, Ecommerce, Finance, and IT, the Head of Digital will drive the end to end digital strategy across Launch, Technology, Digital Marketing, Loyalty, Trade, and Finance to enable partners to successfully activate and scale JD's digital ecosystem in every market. As the primary digital contact within the Franchise division, the role ensures partners have the frameworks, platforms, and commercial guidance needed to maximise launch performance and sustain long term growth. Acting as a digital brand guardian, the Head of Digital educates, supports, and empowers partners to deliver a consistent, insight driven, and commercially strong representation of JD across all digital channels. By building scalable processes, digital playbooks, financial models, and technology standards, the role ensures each partner can embed locally while operating with global excellence, ultimately accelerating their ability to grow at the pace expected of the JD Group. Key Roles and Responsibilities Lead and orchestrate the end to end launch of all digital platforms (ecommerce, app, CRM, loyalty, digital trade tools) in new Franchise markets, ensuring seamless deployment, market readiness, and alignment with JD's global digital ecosystem. Own the digital commercial strategy across Ecommerce Trading, Digital Marketing, Loyalty, and Omnichannel, identifying growth opportunities, analysing performance trends, and challenging partners to achieve best in class results. Drive market insights and localisation strategy, ensuring all digital plans reflect local customer behaviour, competitive landscape, regulatory needs, and cultural context while maintaining JD's global standards. Continuously review digital trading performance and benchmark against JD Group markets, identifying optimisation levers across conversion, media efficiency, customer retention, UX, and product performance. Shape the digital technology roadmap for Franchise markets, partnering with Tech and Data teams to prioritise upgrades, integrations, analytics enhancements, platform improvements, and new capabilities that support revenue and scalability. Lead the digital go to market strategy with partners across all channels: Ecommerce Content, Online Merchandising, Digital Trade, CRM & Lifecycle Marketing, Paid Media, Affiliates, SEO, CRO, and UX - ensuring full adherence to JD global best practices. Build and maintain strong cross functional relationships with internal teams across Retail, Marketing, Digital Trading, Product, IT, Finance, Property, and Visual Merchandising to enable cohesive digital operations and commercial planning. Use exceptional leadership, communication, and influencing skills to align global and local stakeholders on digital priorities, ensuring successful delivery of strategic initiatives and continuous improvement programs. Troubleshoot operational challenges hands on, driving improvements across systems, processes, digital workflows, and partner capabilities - embedding JD's global Centres of Excellence where applicable. Champion digital operational excellence across all markets, ensuring consistent brand experience, strong visual execution, and customer first digital journeys across web, app, CRM, and loyalty touchpoints. Own the development and evolution of the JD Digital Franchise Portal, acting as the gatekeeper of global standards, training materials, playbooks, and market specific guidance that support scalability and best practice adoption. People and Talent Management Build strong, trust based, and effective cross functional relationships across the wider JD organisation, ensuring Digital partners seamlessly with Ecommerce, Tech, Data, Marketing, Retail, Finance, Property, and HR to deliver unified market launches and ongoing digital excellence. Support and empower Franchise partners to build, develop, and coach high performing digital teams across ecommerce trading, CRM, digital marketing, analytics, product content, and digital operations. Act as an inspirational and visionary digital leader with the ability to coach and mentor both internal teams and partner organisations. Skills & Experience Significant experience (typically 5+ years) in senior Digital, Ecommerce, or Omnichannel roles, ideally within retail, fashion, or consumer brands. Strong understanding of franchise models, international markets, or multi territory operations, with experience supporting partners or distributed teams. Proven commercial acumen with the ability to interpret data, build business cases, optimise P&L levers, and influence financial decision making. Demonstrable experience in project leadership, managing complex multi market digital deployments from planning through execution. Excellent communicator and presenter, able to influence senior leaders and inspire cross functional teams across cultures and markets. Experienced in building strong relationships across Digital, Marketing, Technology, Finance, and Operations in fast paced environments. Strong understanding of the JD Brand, digital retail landscape, consumer journey, and global brand governance. Willingness to travel internationally as required to support market launches, performance reviews, and team capability building. We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work.
Apr 01, 2026
Full time
JD Sports- Head Office, Warwick House, Bury, United Kingdom Job Description Posted Friday 6 March 2026 at 01:00 Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people led, innovative and customer focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Head Of Digital International Franchise Responsible to : FranchiseDirector Department : Franchise Overview You will be part of JD Sports expansion in international markets. The purpose of this role is to drive our Franchise partners to successfully launch and grow JD Sports online presence in their country. While working with multiple departments and countries, you will be managing the whole loyalty and ecommerce lifecycle and be responsible for the launch, technology development, digital marketing and commercial trade. Strategic Objectives Working closely with the Franchise GM, Ecommerce, Finance, and IT, the Head of Digital will drive the end to end digital strategy across Launch, Technology, Digital Marketing, Loyalty, Trade, and Finance to enable partners to successfully activate and scale JD's digital ecosystem in every market. As the primary digital contact within the Franchise division, the role ensures partners have the frameworks, platforms, and commercial guidance needed to maximise launch performance and sustain long term growth. Acting as a digital brand guardian, the Head of Digital educates, supports, and empowers partners to deliver a consistent, insight driven, and commercially strong representation of JD across all digital channels. By building scalable processes, digital playbooks, financial models, and technology standards, the role ensures each partner can embed locally while operating with global excellence, ultimately accelerating their ability to grow at the pace expected of the JD Group. Key Roles and Responsibilities Lead and orchestrate the end to end launch of all digital platforms (ecommerce, app, CRM, loyalty, digital trade tools) in new Franchise markets, ensuring seamless deployment, market readiness, and alignment with JD's global digital ecosystem. Own the digital commercial strategy across Ecommerce Trading, Digital Marketing, Loyalty, and Omnichannel, identifying growth opportunities, analysing performance trends, and challenging partners to achieve best in class results. Drive market insights and localisation strategy, ensuring all digital plans reflect local customer behaviour, competitive landscape, regulatory needs, and cultural context while maintaining JD's global standards. Continuously review digital trading performance and benchmark against JD Group markets, identifying optimisation levers across conversion, media efficiency, customer retention, UX, and product performance. Shape the digital technology roadmap for Franchise markets, partnering with Tech and Data teams to prioritise upgrades, integrations, analytics enhancements, platform improvements, and new capabilities that support revenue and scalability. Lead the digital go to market strategy with partners across all channels: Ecommerce Content, Online Merchandising, Digital Trade, CRM & Lifecycle Marketing, Paid Media, Affiliates, SEO, CRO, and UX - ensuring full adherence to JD global best practices. Build and maintain strong cross functional relationships with internal teams across Retail, Marketing, Digital Trading, Product, IT, Finance, Property, and Visual Merchandising to enable cohesive digital operations and commercial planning. Use exceptional leadership, communication, and influencing skills to align global and local stakeholders on digital priorities, ensuring successful delivery of strategic initiatives and continuous improvement programs. Troubleshoot operational challenges hands on, driving improvements across systems, processes, digital workflows, and partner capabilities - embedding JD's global Centres of Excellence where applicable. Champion digital operational excellence across all markets, ensuring consistent brand experience, strong visual execution, and customer first digital journeys across web, app, CRM, and loyalty touchpoints. Own the development and evolution of the JD Digital Franchise Portal, acting as the gatekeeper of global standards, training materials, playbooks, and market specific guidance that support scalability and best practice adoption. People and Talent Management Build strong, trust based, and effective cross functional relationships across the wider JD organisation, ensuring Digital partners seamlessly with Ecommerce, Tech, Data, Marketing, Retail, Finance, Property, and HR to deliver unified market launches and ongoing digital excellence. Support and empower Franchise partners to build, develop, and coach high performing digital teams across ecommerce trading, CRM, digital marketing, analytics, product content, and digital operations. Act as an inspirational and visionary digital leader with the ability to coach and mentor both internal teams and partner organisations. Skills & Experience Significant experience (typically 5+ years) in senior Digital, Ecommerce, or Omnichannel roles, ideally within retail, fashion, or consumer brands. Strong understanding of franchise models, international markets, or multi territory operations, with experience supporting partners or distributed teams. Proven commercial acumen with the ability to interpret data, build business cases, optimise P&L levers, and influence financial decision making. Demonstrable experience in project leadership, managing complex multi market digital deployments from planning through execution. Excellent communicator and presenter, able to influence senior leaders and inspire cross functional teams across cultures and markets. Experienced in building strong relationships across Digital, Marketing, Technology, Finance, and Operations in fast paced environments. Strong understanding of the JD Brand, digital retail landscape, consumer journey, and global brand governance. Willingness to travel internationally as required to support market launches, performance reviews, and team capability building. We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work.
A leading SaaS company in the United Kingdom is looking for a Head of AI Customer Value & Adoption. This role is key in accelerating AI capabilities across the international region by enabling sales teams and creating customer awareness programs. The ideal candidate has a strong background in B2B SaaS, exceptional storytelling and stakeholder management skills, and the ability to translate technical concepts into clear commercial outcomes. If you're passionate about driving growth and adoption in a fast-paced environment, apply now.
Apr 01, 2026
Full time
A leading SaaS company in the United Kingdom is looking for a Head of AI Customer Value & Adoption. This role is key in accelerating AI capabilities across the international region by enabling sales teams and creating customer awareness programs. The ideal candidate has a strong background in B2B SaaS, exceptional storytelling and stakeholder management skills, and the ability to translate technical concepts into clear commercial outcomes. If you're passionate about driving growth and adoption in a fast-paced environment, apply now.
This position is based in London, UK (hybrid). Applicants must hold a valid work/residence permit for the respective location. Chaos is a leading global software company that provides world-class visualization and design solutions, empowering creative minds to bring ideas to life. For over twenty years, Chaos has developed innovative technologies serving multiple industries, including architecture and design, media and entertainment, and product e-commerce. Chaos' solutions help architects, designers, VFX artists/animators, and other creative professionals share ideas, optimize workflows, and create immersive experiences. Headquartered in Karlsruhe, Germany, Chaos is a global company with offices in 11 cities worldwide. In 2022, Chaos and Enscape merged, bringing together two industry-leading companies into one. Since then, Chaos has continued to grow with the additions of Cylindo, AXYZ Design, and Evolve Lab, further expanding our expertise and solutions across architecture, design, e-commerce, and AI. For more information, please visit About Cylindo: Cylindo is the leading provider of 3D product visualization solutions for furniture brands and retailers. We help global brands increase conversion, reduce returns, and scale high-quality visual content across ecommerce and in-store experiences. Role Overview: We are hiring a Customer Success Manager (individual contributor) to manage a portfolio of UK & EMEA accounts. This role is focused on retention, adoption, value realisation, and identifying expansion opportunities (commercially executed by Sales). Key Responsibilities: Manage a defined portfolio of mid-market and enterprise accounts. Own the post-sale lifecycle: onboarding, adoption, value realisation and renewal. Build and execute structured Success Plans aligned to customer KPIs. Drive strong product adoption across Cylindo modules. Monitor account health, proactively manage churn risk and prepare renewal forecasts. Run regular business reviews with senior stakeholders. Identify upsell and cross-sell opportunities and qualify them for Sales. Coordinate cross-functionally with Sales, Product, Integration and Support teams. Deliver training and enablement to ensure customers achieve measurable outcomes. Capture customer insights to inform product and commercial strategy. Who You Are: 2-3 years experience in Customer Success, Account Management or similar SaaS role (ideally in the MarTech space). Experience managing renewals and protecting revenue. Commercially aware and comfortable discussing value. Strong stakeholder management skills. Data-driven and proactive. What Success Looks Like: High Gross Retention Rate. Accurate renewal forecasting. Strong adoption across portfolio. Consistent identification of qualified expansion opportunities. Positive customer advocacy. If you are commercially sharp, customer-focused and ready to grow within a scaling SaaS business, we would love to hear from you. Only short-listed candidates will be contacted. Confidentiality of all applications is assured.
Apr 01, 2026
Full time
This position is based in London, UK (hybrid). Applicants must hold a valid work/residence permit for the respective location. Chaos is a leading global software company that provides world-class visualization and design solutions, empowering creative minds to bring ideas to life. For over twenty years, Chaos has developed innovative technologies serving multiple industries, including architecture and design, media and entertainment, and product e-commerce. Chaos' solutions help architects, designers, VFX artists/animators, and other creative professionals share ideas, optimize workflows, and create immersive experiences. Headquartered in Karlsruhe, Germany, Chaos is a global company with offices in 11 cities worldwide. In 2022, Chaos and Enscape merged, bringing together two industry-leading companies into one. Since then, Chaos has continued to grow with the additions of Cylindo, AXYZ Design, and Evolve Lab, further expanding our expertise and solutions across architecture, design, e-commerce, and AI. For more information, please visit About Cylindo: Cylindo is the leading provider of 3D product visualization solutions for furniture brands and retailers. We help global brands increase conversion, reduce returns, and scale high-quality visual content across ecommerce and in-store experiences. Role Overview: We are hiring a Customer Success Manager (individual contributor) to manage a portfolio of UK & EMEA accounts. This role is focused on retention, adoption, value realisation, and identifying expansion opportunities (commercially executed by Sales). Key Responsibilities: Manage a defined portfolio of mid-market and enterprise accounts. Own the post-sale lifecycle: onboarding, adoption, value realisation and renewal. Build and execute structured Success Plans aligned to customer KPIs. Drive strong product adoption across Cylindo modules. Monitor account health, proactively manage churn risk and prepare renewal forecasts. Run regular business reviews with senior stakeholders. Identify upsell and cross-sell opportunities and qualify them for Sales. Coordinate cross-functionally with Sales, Product, Integration and Support teams. Deliver training and enablement to ensure customers achieve measurable outcomes. Capture customer insights to inform product and commercial strategy. Who You Are: 2-3 years experience in Customer Success, Account Management or similar SaaS role (ideally in the MarTech space). Experience managing renewals and protecting revenue. Commercially aware and comfortable discussing value. Strong stakeholder management skills. Data-driven and proactive. What Success Looks Like: High Gross Retention Rate. Accurate renewal forecasting. Strong adoption across portfolio. Consistent identification of qualified expansion opportunities. Positive customer advocacy. If you are commercially sharp, customer-focused and ready to grow within a scaling SaaS business, we would love to hear from you. Only short-listed candidates will be contacted. Confidentiality of all applications is assured.
Why We Exist At Raylo, we're on a mission to accelerate the move to a circular economy. The only way customers and manufacturers will make that shift is if it's simple and cost-effective - this is where we come in. We're building a category-defining global subscription infrastructure, making premium tech accessible and affordable for both consumers and businesses. With over 180,000 subscribers in the UK and growth accelerating, we've proven the demand for a smarter, more sustainable way to access technology. Raylo is a fast-growing and profitable company, backed by global investors including Macquarie, NatWest, and Channel 4 Ventures. We are proud to have been selected for Endeavor's network in 2024, underscoring our role as a high-impact, mission-driven business with global ambitions. And in 2025, we were recognised as part of Tech Nation's UK Future Fifty programme. We have been B-Corp certified since 2021 and were recently acknowledged by S&P Global for the positive impact of our circular business model via a Green Financing with NatWest. At Raylo, performance matters. We set ambitious goals, move fast, and hold ourselves to a high standard, because our mission is too important to settle for less. Our Core Values Be deeply curious - We thrive on innovation through diverse approaches, views, and people. Walk in your customer's shoes - To build the best products and make the best decisions for the long term, we must figure out what our customers need, not just what they want. Focus and execute - We have a big vision, but we believe in nailing the most important problems first. Be gritty - Only gritty teams succeed. Our individual ownership, passion, and perseverance mean we're a team through thick and thin. What to Expect We're looking for an ambitious Head of Data Science to join Raylo and lead the development of our advanced modelling capabilities. Raylo has built a strong data foundation over the past five years, with robust analytics and data engineering powering commercial decision-making across the business. In this role, you'll take that foundation to the next level by designing, building and deploying predictive models that directly influence some of the most important drivers of Raylo's growth - from credit risk and customer retention to personalised recommendations. You'll work closely with teams across the business to identify high impact opportunities for machine learning and advanced analytics, taking projects end-to-end from idea through to production deployment and monitoring. This role combines deep technical expertise and true commercial partnership - translating complex modelling approaches into real business outcomes. Initially starting as a hands on individual contributor, you'll also play a key role in shaping and growing Raylo's data science function as our modelling needs expand. Raylo is a rapidly scaling, profitable company with ambitious international plans, and data sits at the core of how we make decisions and build our products. As Head of Data Science, your work will directly influence how the business manages risk, improves customer experience and unlocks new growth opportunities. It's a rare opportunity to build best in class models from day one while helping define the long term roadmap for data science in a category defining business. What You'll Do Reporting to the VP of Strategy & Analytics, you'll define and lead Raylo's data science capability, building advanced predictive models that drive some of the business's most important commercial decisions. You'll design, build and deploy production grade machine learning models - from credit risk and churn prediction to recommendation systems - turning Raylo's rich data into actionable insight and measurable business impact. You'll partner closely with teams across product, engineering, risk, operations and commercial to identify high impact opportunities for advanced modelling and take them end to end from ideation through deployment and monitoring. You'll combine deep technical expertise with strong communication skills, translating complex modelling approaches into clear commercial benefits. Starting as a hands on technical leader, you'll play a key role in shaping the long term data science roadmap at Raylo and building out a high performing data science team. Your work will directly influence key outcomes for Raylo - from managing risk and improving customer retention to unlocking new growth opportunities as the business scales internationally. You'll Succeed With A proven track record with 7+ years of experience in data science and predictive modelling A 2:1 or higher from a top university, preferably in a STEM or quantitative discipline. Using your technical skills to build state of the art ML models and deploy them in production The desire to build, coach and motivate a broader function while continuing to deliver on high quality IC projects Collaborating in a fast paced environment across the business with diverse skill sets and personality types. You have great stakeholder management skills and love using your analytical skills to champion data driven decision making and educate others. Taking responsibility and ownership for the work in the entire area - if you're not getting it done, no one is Opportunities & Benefits We are continuously improving and listening to our quarterly employee surveys to provide the best opportunities and benefits for our employees. Share in Raylo's success - Stock options for all employees Get the latest tech - Exclusive Raylo device lease for employees Hybrid working model - (London) 3 set days in our London Bridge office: Monday, Wednesday & Thursday 33 days off, your way - 25 days + 8 bank holidays with full flexibility to use on the days that mean the most to you Invest in your growth - L&D budget to support the skills you value Fast track your career - Two performance reviews a year Family first policies - Enhanced maternity, paternity, adoption or shared parental leave, if you've been with us for 12 months. Save big on childcare - Workplace nursery scheme for major cost savings Perks on perks - Perkbox membership with discounts & wellbeing benefits Good times, guaranteed - Optional quarterly socials, plus summer & Christmas parties Hiring Process What's next? Once you submit your application, our Talent Team will contact you if you have been shortlisted for the role. We set an exceptionally high bar at Raylo, and in return, we will aim to give you the best candidate experience possible. If there's anything we can do to make your application process easier for you, because of disability, neurodiversity or any other personal reason, please let us know. Stage 1: Talent Screening Stage 2: Hiring Manager Interview + SQL Test Stage 3: On site Interview Stage 4: Values based Interview Stage 5: Co founder Final As an FCA regulated business, we conduct background checks (DBS and AML) on all successful candidates who are offered a position at Raylo during the onboarding process. Diversity & Inclusion at Raylo At Raylo, we celebrate diversity and are committed to creating an inclusive workplace where everyone can thrive. We welcome people of all backgrounds, experiences, and perspectives, believing they make us stronger.
Apr 01, 2026
Full time
Why We Exist At Raylo, we're on a mission to accelerate the move to a circular economy. The only way customers and manufacturers will make that shift is if it's simple and cost-effective - this is where we come in. We're building a category-defining global subscription infrastructure, making premium tech accessible and affordable for both consumers and businesses. With over 180,000 subscribers in the UK and growth accelerating, we've proven the demand for a smarter, more sustainable way to access technology. Raylo is a fast-growing and profitable company, backed by global investors including Macquarie, NatWest, and Channel 4 Ventures. We are proud to have been selected for Endeavor's network in 2024, underscoring our role as a high-impact, mission-driven business with global ambitions. And in 2025, we were recognised as part of Tech Nation's UK Future Fifty programme. We have been B-Corp certified since 2021 and were recently acknowledged by S&P Global for the positive impact of our circular business model via a Green Financing with NatWest. At Raylo, performance matters. We set ambitious goals, move fast, and hold ourselves to a high standard, because our mission is too important to settle for less. Our Core Values Be deeply curious - We thrive on innovation through diverse approaches, views, and people. Walk in your customer's shoes - To build the best products and make the best decisions for the long term, we must figure out what our customers need, not just what they want. Focus and execute - We have a big vision, but we believe in nailing the most important problems first. Be gritty - Only gritty teams succeed. Our individual ownership, passion, and perseverance mean we're a team through thick and thin. What to Expect We're looking for an ambitious Head of Data Science to join Raylo and lead the development of our advanced modelling capabilities. Raylo has built a strong data foundation over the past five years, with robust analytics and data engineering powering commercial decision-making across the business. In this role, you'll take that foundation to the next level by designing, building and deploying predictive models that directly influence some of the most important drivers of Raylo's growth - from credit risk and customer retention to personalised recommendations. You'll work closely with teams across the business to identify high impact opportunities for machine learning and advanced analytics, taking projects end-to-end from idea through to production deployment and monitoring. This role combines deep technical expertise and true commercial partnership - translating complex modelling approaches into real business outcomes. Initially starting as a hands on individual contributor, you'll also play a key role in shaping and growing Raylo's data science function as our modelling needs expand. Raylo is a rapidly scaling, profitable company with ambitious international plans, and data sits at the core of how we make decisions and build our products. As Head of Data Science, your work will directly influence how the business manages risk, improves customer experience and unlocks new growth opportunities. It's a rare opportunity to build best in class models from day one while helping define the long term roadmap for data science in a category defining business. What You'll Do Reporting to the VP of Strategy & Analytics, you'll define and lead Raylo's data science capability, building advanced predictive models that drive some of the business's most important commercial decisions. You'll design, build and deploy production grade machine learning models - from credit risk and churn prediction to recommendation systems - turning Raylo's rich data into actionable insight and measurable business impact. You'll partner closely with teams across product, engineering, risk, operations and commercial to identify high impact opportunities for advanced modelling and take them end to end from ideation through deployment and monitoring. You'll combine deep technical expertise with strong communication skills, translating complex modelling approaches into clear commercial benefits. Starting as a hands on technical leader, you'll play a key role in shaping the long term data science roadmap at Raylo and building out a high performing data science team. Your work will directly influence key outcomes for Raylo - from managing risk and improving customer retention to unlocking new growth opportunities as the business scales internationally. You'll Succeed With A proven track record with 7+ years of experience in data science and predictive modelling A 2:1 or higher from a top university, preferably in a STEM or quantitative discipline. Using your technical skills to build state of the art ML models and deploy them in production The desire to build, coach and motivate a broader function while continuing to deliver on high quality IC projects Collaborating in a fast paced environment across the business with diverse skill sets and personality types. You have great stakeholder management skills and love using your analytical skills to champion data driven decision making and educate others. Taking responsibility and ownership for the work in the entire area - if you're not getting it done, no one is Opportunities & Benefits We are continuously improving and listening to our quarterly employee surveys to provide the best opportunities and benefits for our employees. Share in Raylo's success - Stock options for all employees Get the latest tech - Exclusive Raylo device lease for employees Hybrid working model - (London) 3 set days in our London Bridge office: Monday, Wednesday & Thursday 33 days off, your way - 25 days + 8 bank holidays with full flexibility to use on the days that mean the most to you Invest in your growth - L&D budget to support the skills you value Fast track your career - Two performance reviews a year Family first policies - Enhanced maternity, paternity, adoption or shared parental leave, if you've been with us for 12 months. Save big on childcare - Workplace nursery scheme for major cost savings Perks on perks - Perkbox membership with discounts & wellbeing benefits Good times, guaranteed - Optional quarterly socials, plus summer & Christmas parties Hiring Process What's next? Once you submit your application, our Talent Team will contact you if you have been shortlisted for the role. We set an exceptionally high bar at Raylo, and in return, we will aim to give you the best candidate experience possible. If there's anything we can do to make your application process easier for you, because of disability, neurodiversity or any other personal reason, please let us know. Stage 1: Talent Screening Stage 2: Hiring Manager Interview + SQL Test Stage 3: On site Interview Stage 4: Values based Interview Stage 5: Co founder Final As an FCA regulated business, we conduct background checks (DBS and AML) on all successful candidates who are offered a position at Raylo during the onboarding process. Diversity & Inclusion at Raylo At Raylo, we celebrate diversity and are committed to creating an inclusive workplace where everyone can thrive. We welcome people of all backgrounds, experiences, and perspectives, believing they make us stronger.
