Power Market Analytics Developer LCP Delta are looking for a Power Market Analytics Developer to join our short-term energy markets practice. This is an opportunity to work at the intersection of power market expertise, software development and data analysis, helping to shape the evolution of our market-leading trading platform, Enact. You will play a key role in transforming ideas about how power market data should be analysed and visualised into real features used daily by traders, analysts and asset owners across the GB power market. Coding is a central part of this role: you will help build both back-end data systems and front-end visualisations, turning market insight into powerful analytical tools. From early on, you will have the opportunity to take ownership of ideas, influence the direction of the platform and build solutions that directly impact how market participants understand power market dynamics. LCP Delta's Short-Term Power Markets Team The power markets practice at LCP Delta sits across several teams, including Power Trading, Storage, and Power Modelling. Enact is LCP Delta's market-leading data visualisation, analytics and forecasting platform for short-term power markets. The platform is used by the majority of the GB power market to monitor minute-by-minute changes in day-ahead, intraday and balancing markets. Through the platform and our regular client engagement, we help traders, analysts and asset owners better understand market behaviour and make more informed decisions. While you will collaborate with multiple teams across LCP Delta, your day-to-day work will primarily involve developing and enhancing the Enact platform, working closely with developers, analysts and market specialists. What will you be doing? Your work will combine software development, market analysis and product thinking. Developing Enact You will play an active role in shaping the future direction of Enact, our short-term power markets analytics and visualisation platform. This includes: Designing, coding, and building data visualisations and analytical tools that help traders and asset owners interpret market behaviour Translating ideas for new metrics, datasets and visualisations into production software through code Developing across our technology stack, primarily: C# backend services Vue.js frontend visualisations Working closely with other developers and analysts to design features that are both technically robust and commercially valuable Taking ownership of ideas and features, from concept through to implementation and release Applying power market knowledge when adding new datasets, metrics and analytical tools to ensure they are useful and relevant to market participants Contributing ideas that shape the future direction of the platform, with the opportunity to make a real impact early on Coding is a core part of the role, and you will spend a significant proportion of your time developing new features and analytics within the Enact platform. C# experience is desirable but not essential; we are happy to train candidates who show a strong coding aptitude Market Analysis and Insight Alongside development work, you will also contribute to data analysis and market insight, including: Analysing market data to identify and explain key drivers behind market events and price movements Exploring interesting market behaviour and developing new metrics or visualisations to explain it Supporting market studies and deep dives into important developments in the GB power market Contributing to client discussions, presentations and written analysis Python skills are beneficial here, particularly for data analysis using tools such as pandas and numpy Staying Close to the Market Understanding how power markets evolve is essential to building useful analytics You will therefore: Track developments across wholesale, balancing and ancillary service markets Attend market webinars, events and conferences Engage with industry participants to understand the challenges traders and asset owners are facing Use this knowledge to inform the design of new analytics and visualisation tools What skills, experience and qualities are we looking for? We are looking for someone who combines technical curiosity, analytical thinking and an interest in energy markets. A relevant BSc, MSc or PhD, or equivalent experience Strong problem-solving skills, with the ability to translate real-world market questions into analytical tools Coding experience in C#, Python or another modern programming language An interest in building software, dynamic visualisations, and data tools - coding will form a significant part of the role An interest in understanding what drives power market dynamics The ability to think critically about market behaviour and data Strong data analysis and communication skills Commercial awareness and the ability to think about what insights and tools will be valuable to clients Collaborative and team-oriented working style Experience with C# is beneficial but not required - we are happy to teach this on the job for candidates with strong programming fundamentals What's in it for you? Take a look at our Glassdoor and Career stories pages to see why our people love being here! As well as joining a multi-award winning, fun, collaborative, people first organisation where your personal and professional skills will be developed to make you the best you can be, we offer an attractive benefits package designed to promote your overall wellbeing so that you are able to perform to your full potential both in and out of work. Currently our core benefits package includes: For you: Hybrid working (varies by role and department) professional study support (where applicable) Access to our internal Wellbeing, LGBTQ+, Multicultural and Women's networks For your family: Life assurance (6 x salary) Income protection Enhanced maternity/paternity/adoption and shared parental leave For your health: 26 days annual leave (pro-rata for part-time working) plus bank holidays (most of which can be taken flexibly!) with options to buy & sell holidayPrivate medical insuranceDiscounted gym memberships, critical illness and d
Apr 29, 2026
Full time
Power Market Analytics Developer LCP Delta are looking for a Power Market Analytics Developer to join our short-term energy markets practice. This is an opportunity to work at the intersection of power market expertise, software development and data analysis, helping to shape the evolution of our market-leading trading platform, Enact. You will play a key role in transforming ideas about how power market data should be analysed and visualised into real features used daily by traders, analysts and asset owners across the GB power market. Coding is a central part of this role: you will help build both back-end data systems and front-end visualisations, turning market insight into powerful analytical tools. From early on, you will have the opportunity to take ownership of ideas, influence the direction of the platform and build solutions that directly impact how market participants understand power market dynamics. LCP Delta's Short-Term Power Markets Team The power markets practice at LCP Delta sits across several teams, including Power Trading, Storage, and Power Modelling. Enact is LCP Delta's market-leading data visualisation, analytics and forecasting platform for short-term power markets. The platform is used by the majority of the GB power market to monitor minute-by-minute changes in day-ahead, intraday and balancing markets. Through the platform and our regular client engagement, we help traders, analysts and asset owners better understand market behaviour and make more informed decisions. While you will collaborate with multiple teams across LCP Delta, your day-to-day work will primarily involve developing and enhancing the Enact platform, working closely with developers, analysts and market specialists. What will you be doing? Your work will combine software development, market analysis and product thinking. Developing Enact You will play an active role in shaping the future direction of Enact, our short-term power markets analytics and visualisation platform. This includes: Designing, coding, and building data visualisations and analytical tools that help traders and asset owners interpret market behaviour Translating ideas for new metrics, datasets and visualisations into production software through code Developing across our technology stack, primarily: C# backend services Vue.js frontend visualisations Working closely with other developers and analysts to design features that are both technically robust and commercially valuable Taking ownership of ideas and features, from concept through to implementation and release Applying power market knowledge when adding new datasets, metrics and analytical tools to ensure they are useful and relevant to market participants Contributing ideas that shape the future direction of the platform, with the opportunity to make a real impact early on Coding is a core part of the role, and you will spend a significant proportion of your time developing new features and analytics within the Enact platform. C# experience is desirable but not essential; we are happy to train candidates who show a strong coding aptitude Market Analysis and Insight Alongside development work, you will also contribute to data analysis and market insight, including: Analysing market data to identify and explain key drivers behind market events and price movements Exploring interesting market behaviour and developing new metrics or visualisations to explain it Supporting market studies and deep dives into important developments in the GB power market Contributing to client discussions, presentations and written analysis Python skills are beneficial here, particularly for data analysis using tools such as pandas and numpy Staying Close to the Market Understanding how power markets evolve is essential to building useful analytics You will therefore: Track developments across wholesale, balancing and ancillary service markets Attend market webinars, events and conferences Engage with industry participants to understand the challenges traders and asset owners are facing Use this knowledge to inform the design of new analytics and visualisation tools What skills, experience and qualities are we looking for? We are looking for someone who combines technical curiosity, analytical thinking and an interest in energy markets. A relevant BSc, MSc or PhD, or equivalent experience Strong problem-solving skills, with the ability to translate real-world market questions into analytical tools Coding experience in C#, Python or another modern programming language An interest in building software, dynamic visualisations, and data tools - coding will form a significant part of the role An interest in understanding what drives power market dynamics The ability to think critically about market behaviour and data Strong data analysis and communication skills Commercial awareness and the ability to think about what insights and tools will be valuable to clients Collaborative and team-oriented working style Experience with C# is beneficial but not required - we are happy to teach this on the job for candidates with strong programming fundamentals What's in it for you? Take a look at our Glassdoor and Career stories pages to see why our people love being here! As well as joining a multi-award winning, fun, collaborative, people first organisation where your personal and professional skills will be developed to make you the best you can be, we offer an attractive benefits package designed to promote your overall wellbeing so that you are able to perform to your full potential both in and out of work. Currently our core benefits package includes: For you: Hybrid working (varies by role and department) professional study support (where applicable) Access to our internal Wellbeing, LGBTQ+, Multicultural and Women's networks For your family: Life assurance (6 x salary) Income protection Enhanced maternity/paternity/adoption and shared parental leave For your health: 26 days annual leave (pro-rata for part-time working) plus bank holidays (most of which can be taken flexibly!) with options to buy & sell holidayPrivate medical insuranceDiscounted gym memberships, critical illness and d
Our client is seeking a Salesforce - Head of CRM and Data Management. Reporting to the Director of Business Solutions, you will take full ownership of the organisation's CRM and data ecosystem, managing it end-to-end across the business. You will play a key role in shaping CRM architecture while ensuring the highest standards of data integrity. Your expertise in data management will enable insight-led decision-making across Sales, Marketing, Customer Success, and Finance. Through strong operational leadership, you will translate business objectives into scalable processes, automation, and actionable analytics. Key Responsibilities CRM Ownership Administer, configure, and optimise Salesforce Oversee and optimise data migration from Acturis and Schemeserve systems Design scalable data models, including fields, page layouts, validation rules, and approval processes Maintain automations and ensure adherence to best-practice governance Manage profiles, permission sets, roles, sharing rules, and security controls Own the release cycle, including sandbox management, change sets, documentation, and user training Lead the configuration and optimisation of the opportunity lifecycle Data Management & Governance Establish and maintain data handling standards and data dictionaries across systems Implement robust data quality frameworks, including deduplication, enrichment, validation, and monitoring Own integrations between Salesforce and core systems Ensure compliance with data privacy standards and regulations Analytics and Insight Develop executive-level dashboards and reports covering pipeline, forecasting, revenue, customer health, and operational KPIs Partner with senior leadership to define key metrics, segmentation strategies, forecasting models, attribution, and cohort analysis Enablement and Change Management Lead user onboarding, training, documentation, and ongoing support to drive adoption and data literacy Manage vendor relationships and licensing agreements Oversee UAT processes, troubleshooting, and continuous system improvements Regulatory Compliance and Risk Management Maintain and uphold all relevant regulatory and compliance standards Requirements: To be considered for this role, you should have: Minimum 5 years' experience in a commercial CRM and data analysis role At least 3 years' hands-on Salesforce experience Experience with Acturis (advantageous) Proven track record of Salesforce administration within a high-growth environment Strong proficiency in Salesforce flows, validation rules, permissions, data imports, and reporting Solid experience in data governance and privacy compliance Excellent stakeholder management and communication skills Salesforce certifications (preferred), or willingness to obtain within 12 months Experience with Salesforce automation tools (preferred) Familiarity with Acturis and Schemeserve (desirable but not essential) Strong verbal communication skills Understanding of lead-to-cash processes (advantageous) Ability to work both independently and collaboratively How to Apply To apply, please submit your CV in confidence. If you do not hear from us within 7 days, please assume your application has not been successful on this occasion.
Apr 29, 2026
Full time
Our client is seeking a Salesforce - Head of CRM and Data Management. Reporting to the Director of Business Solutions, you will take full ownership of the organisation's CRM and data ecosystem, managing it end-to-end across the business. You will play a key role in shaping CRM architecture while ensuring the highest standards of data integrity. Your expertise in data management will enable insight-led decision-making across Sales, Marketing, Customer Success, and Finance. Through strong operational leadership, you will translate business objectives into scalable processes, automation, and actionable analytics. Key Responsibilities CRM Ownership Administer, configure, and optimise Salesforce Oversee and optimise data migration from Acturis and Schemeserve systems Design scalable data models, including fields, page layouts, validation rules, and approval processes Maintain automations and ensure adherence to best-practice governance Manage profiles, permission sets, roles, sharing rules, and security controls Own the release cycle, including sandbox management, change sets, documentation, and user training Lead the configuration and optimisation of the opportunity lifecycle Data Management & Governance Establish and maintain data handling standards and data dictionaries across systems Implement robust data quality frameworks, including deduplication, enrichment, validation, and monitoring Own integrations between Salesforce and core systems Ensure compliance with data privacy standards and regulations Analytics and Insight Develop executive-level dashboards and reports covering pipeline, forecasting, revenue, customer health, and operational KPIs Partner with senior leadership to define key metrics, segmentation strategies, forecasting models, attribution, and cohort analysis Enablement and Change Management Lead user onboarding, training, documentation, and ongoing support to drive adoption and data literacy Manage vendor relationships and licensing agreements Oversee UAT processes, troubleshooting, and continuous system improvements Regulatory Compliance and Risk Management Maintain and uphold all relevant regulatory and compliance standards Requirements: To be considered for this role, you should have: Minimum 5 years' experience in a commercial CRM and data analysis role At least 3 years' hands-on Salesforce experience Experience with Acturis (advantageous) Proven track record of Salesforce administration within a high-growth environment Strong proficiency in Salesforce flows, validation rules, permissions, data imports, and reporting Solid experience in data governance and privacy compliance Excellent stakeholder management and communication skills Salesforce certifications (preferred), or willingness to obtain within 12 months Experience with Salesforce automation tools (preferred) Familiarity with Acturis and Schemeserve (desirable but not essential) Strong verbal communication skills Understanding of lead-to-cash processes (advantageous) Ability to work both independently and collaboratively How to Apply To apply, please submit your CV in confidence. If you do not hear from us within 7 days, please assume your application has not been successful on this occasion.
Great things are happening in the Europe and Australia (EUAU) region. Each day, our 2,500 plus colleagues bring their passion to our offices, manufacturing sites, R&D center, and commercial/distributor markets across Europe, Australia and New Zealand. We are energized by over 150 years of bringing people together with the food they love. With beloved brands Old El Paso, Häagen Dazs, Nature Valley, Betty Crocker, Fibre One, Latina Fresh and more, we are on a mission to become the undisputed growth leader in food for EUAU. In a world that's ever changing, we look to stay ahead and seek people who share our love of food and hungry to shape the future. About the job Ready to drive one of the most exciting growth agendas in UK Out of Home? General Mills is looking for a results driven, commercially sharp National Account Manager to accelerate our Häagen Dazs and Nature Valley brands across the QSR and casual dining landscape. This is a 12 month fixed term contract with big responsibility and even bigger opportunity. We're looking for a true hunter a proactive, energetic deal maker who thrives on opening doors, pitching with confidence, and securing standout wins. If you're excited by the challenge of winning new menus, new listings, and new partnerships in the fast moving world of QSR, we want to hear from you. What your role is Lead new business development across QSR, fast casual and casual dining-finding and converting high value opportunities. Own a strategic customer portfolio, driving revenue, profit and flawless execution. Build compelling customer propositions powered by insight, category thinking and iconic brands. Negotiate commercial agreements, lead JBP cycles, and ensure forecasts and financials land on target. Collaborate with Marketing, Supply Chain and Category teams to deliver winning menu solutions. What you bring to the team A proven NAM/SNAM from FMCG or foodservice with experience in OOH, QSR or casual dining. A self starting hunter mentality-persistent, persuasive and commercially excellent. Strong negotiation skills and the ability to build partnerships at pace. Analytical, organised, and confident managing full P&L responsibility. Passion for premium brands and the energy of the OOH channel. What's in it for you? Work with Heart - offers us flexibility that also requires partnership to ensure we regularly come together in person for those moments that help drive our business forward. Our hybrid work policy means an average of 2 days per week in the office with the opportunity to finish at 15:00 on Fridays. Wellbeing - We want our people to feel well and thrive, for this we offer a free Headspace account for you and up to 5 friends or family members, ongoing activities, Employee Assistance Program and more. Bonus - Our people are at the heart of what makes General Mills great, so when goals are reached, you'll be rewarded through our bonus scheme. Health & Dental Insurances - All colleagues get the opportunity to join our insurances from day one. Family & Carers Leave - Every family is unique. Our approach allows every family to have the opportunity to spend quality time off to support them from the point of birth or adoption to care, with enhanced covers. Enjoy other perks like enhanced pension contributions, subsidised canteen, access to both peer to peer recognition and discount platforms, 2 extra days for volunteering work, and more Great Place To Work
Apr 29, 2026
Full time
Great things are happening in the Europe and Australia (EUAU) region. Each day, our 2,500 plus colleagues bring their passion to our offices, manufacturing sites, R&D center, and commercial/distributor markets across Europe, Australia and New Zealand. We are energized by over 150 years of bringing people together with the food they love. With beloved brands Old El Paso, Häagen Dazs, Nature Valley, Betty Crocker, Fibre One, Latina Fresh and more, we are on a mission to become the undisputed growth leader in food for EUAU. In a world that's ever changing, we look to stay ahead and seek people who share our love of food and hungry to shape the future. About the job Ready to drive one of the most exciting growth agendas in UK Out of Home? General Mills is looking for a results driven, commercially sharp National Account Manager to accelerate our Häagen Dazs and Nature Valley brands across the QSR and casual dining landscape. This is a 12 month fixed term contract with big responsibility and even bigger opportunity. We're looking for a true hunter a proactive, energetic deal maker who thrives on opening doors, pitching with confidence, and securing standout wins. If you're excited by the challenge of winning new menus, new listings, and new partnerships in the fast moving world of QSR, we want to hear from you. What your role is Lead new business development across QSR, fast casual and casual dining-finding and converting high value opportunities. Own a strategic customer portfolio, driving revenue, profit and flawless execution. Build compelling customer propositions powered by insight, category thinking and iconic brands. Negotiate commercial agreements, lead JBP cycles, and ensure forecasts and financials land on target. Collaborate with Marketing, Supply Chain and Category teams to deliver winning menu solutions. What you bring to the team A proven NAM/SNAM from FMCG or foodservice with experience in OOH, QSR or casual dining. A self starting hunter mentality-persistent, persuasive and commercially excellent. Strong negotiation skills and the ability to build partnerships at pace. Analytical, organised, and confident managing full P&L responsibility. Passion for premium brands and the energy of the OOH channel. What's in it for you? Work with Heart - offers us flexibility that also requires partnership to ensure we regularly come together in person for those moments that help drive our business forward. Our hybrid work policy means an average of 2 days per week in the office with the opportunity to finish at 15:00 on Fridays. Wellbeing - We want our people to feel well and thrive, for this we offer a free Headspace account for you and up to 5 friends or family members, ongoing activities, Employee Assistance Program and more. Bonus - Our people are at the heart of what makes General Mills great, so when goals are reached, you'll be rewarded through our bonus scheme. Health & Dental Insurances - All colleagues get the opportunity to join our insurances from day one. Family & Carers Leave - Every family is unique. Our approach allows every family to have the opportunity to spend quality time off to support them from the point of birth or adoption to care, with enhanced covers. Enjoy other perks like enhanced pension contributions, subsidised canteen, access to both peer to peer recognition and discount platforms, 2 extra days for volunteering work, and more Great Place To Work
About JustPark JustPark is the premier partner offering both B2B solutions for destinations and B2C services for drivers, giving us the best of both worlds. We simplify the entire parking experience. From venues and councils to private driveways, our platform makes it simple for drivers to find, book, and pay for parking-while empowering our operating partners to deliver exceptional parking experiences. We've always believed parking should be easier-from end to end. That's why we, two trailblazing companies-ParkHub and JustPark-have come together to make that vision a reality. ParkHub revolutionized event parking in the US; optimizing venue operations for a smoother, stress-free experience. JustPark transformed parking in the UK, turning the hunt for a spot into a simple, seamless task. Now, as one unified company, we're combining expertise to offer a full-service, frictionless parking solution for both businesses and consumers. About the Role We're looking for a Head of Engineering (Demand) to lead the engineering teams that power the demand side of JustPark's UK platform. This is a leadership-first role reporting to the SVP of Product & Engineering, working alongside the Head of Product (UK) and the Head of Engineering (Supply). This is a hybrid role with 3 days in our King's Cross office in London. This role represents an evolution in how we build our engineering leadership team. We have strong Principal Engineers, Tech Leads, and a dedicated Platform/DevOps function already in place to drive architectural and deep technical decisions. What we need now is someone who leads with engineering management, delivery, and people development, backed by genuine technical fluency rather than defined by it. You'll be responsible for leading approximately 15-20 engineers across four squads: Apps (iOS & Android), Core Demand (Frontend & Backend), Pricing, and Platform/DevOps. Your mission is to build a high-performing, accountable engineering organisation that ships quality software predictably and sustainably-and to be the kind of leader who makes every engineer on your team better. You'll also play a key role in driving adoption of AI assisted and agentic development practices across your teams - we're actively embracing tools like Claude Code and rethinking how our engineers work in an AI-augmented world. Key Responsibilities People Leadership & Team Development Lead, coach, and develop a team of approximately 15-20 engineers across multiple squads, including Tech Leads and Senior Engineers Conduct regular 1:1s, performance reviews, and career development conversations Have the hard conversations: give direct, constructive feedback and hold people accountable to high standards Foster a culture of ownership, psychological safety, and continuous improvement Recruit and onboard engineering talent as the team scales, raising the bar with each hire Champion engineering wellbeing and sustainable pace, intervening early when teams are at risk Delivery & Execution Own engineering delivery across the Demand domain-ensuring work is planned, tracked, and shipped on time and to a high standard Deeply involved in delivery mechanics, not just high-level steering Drive delivery predictability through disciplined sprint execution, clear capacity planning, and proactive risk management Establish engineering metrics (DORA or equivalent) that give leadership and squads clear visibility into delivery health. Establish clear reporting cadences so that delivery progress, blockers, and risks are visible to leadership at all times Quality & Operational Excellence Drive a quality-first engineering culture Own incident response with clear SLAs and ensure post-mortems drive real improvement Reduce bug volume and improve resolution times through systematic root cause analysis Champion observability, monitoring, and alerting across all Demand systems Balance feature work with technical health Cross-Functional Collaboration Work in lockstep with the Head of Product (UK) & Head of Engineering (Supply) to align on product and engineering priorities such as delivery trade-offs and platform consistency Partner with Commercial, Operations, Marketing, and Data teams to ensure engineering initiatives deliver business outcomes Present engineering progress, metrics, and risks to senior leadership clearly and regularly AI-Augmented Engineering & New Ways of Working Champion the adoption of AI assisted development tools (Claude Code, agentic coding workflows) across your engineering teams - set expectations, remove blockers, and measure impact Help shape the cultural shift: encourage experimentation, reduce fear of new workflows, and ensure the team sees AI tooling as an enabler rather than a threat 8+ years in software engineering with at least 3+ years in engineering management, leading teams of 10+ engineers Leadership-first mindset - you identify primarily as a people leader and delivery driver, not as an architect or IC who also manages Proven track record of building high-performing teams - hiring, coaching, developing, and when necessary, performance managing - you're comfortable with difficult conversations and give feedback that lands Delivery excellence - you've run teams that ship predictably, with clear sprint discipline, capacity planning, and visible progress tracking. You've also built or improved incident response processes and on-call cultures. Engineering metrics experience - you've implemented DORA metrics or equivalent tooling and used them to drive real improvement (not just dashboards) Mobile app engineering oversight - experience leading teams building and shipping native iOS and Android applications at scale Technical fluency - you can engage meaningfully with engineers on architecture, system design, and technical trade-offs - you don't need to write the code, but you need to understand it AI-forward mindset - genuinely excited about AI-assisted development and its potential to transform engineering productivity; you've started experimenting with or rolling out tools like Copilot, Claude Code, Cursor, or similar in your teams Bonus experience Experience in marketplace, ecommerce, or consumer platform businesses Background in mobility, location-based services, or payments Familiarity with PHP Laravel, TypeScript, Golang, React, or AWS/GCP ecosystems Experience with compliance-heavy environments (PCI, SOC 2, Cyber Essentials Plus) Previous experience in organisations transitioning from founder/technical-led engineering to professional engineering management Startup or scaleup experience, operating with pace, ambiguity, and resource constraints Recharge your batteries Generous holiday policy: 25 days + bank holidays + managers can grant up to 5 extra days for high performance (total of 38 days a year) Free lunch on all office days via Feedr with daily meal choice Free snacks & drinks on all office days Investment in you and your wellbeing Private Medical Insurance with Vitality Life assurance through YuLife £25 credit for eye tests per year Free O2 concert tickets through our partnership with the O2 Simplifying journeys so you can breathe easier £50 parking credit per month via JustPark Cycle-to-work salary sacrifice scheme EV salary sacrifice car scheme via Octopus Energy We look out for your family Enhanced parental leave with 6-months enhanced maternity leave and 4 weeks fully-paid paternity leave Help finding great childcare with funded hours via Koru Kids Look after the pennies Competitive pension offering with standard and salary sacrifice options Success is best when it's shared Quarterly away days with the whole UK team Quarterly team social budget Social activities and celebrations on our gorgeous rooftop in King's Cross Interview Process Screening Call ( 30 mins) - Initial virtual conversation with the People Team about your background and to share more about the role Hiring Manager Interview ( 45 mins) - Deep dive with SVP of Product & Engineering on leadership approach, delivery philosophy, and role fit Leadership & Delivery Case Study - Take-home exercise focused on an engineering leadership scenario (2-3 hours of your time) Panel Interview ( 90 mins) - Present case study and discuss with cross-functional leadership (Engineering, Product, Design, Commercial) in-person in our office Final Conversation ( 30 mins) - Vision alignment with COO & SVP Product & Engineering
Apr 29, 2026
Full time
About JustPark JustPark is the premier partner offering both B2B solutions for destinations and B2C services for drivers, giving us the best of both worlds. We simplify the entire parking experience. From venues and councils to private driveways, our platform makes it simple for drivers to find, book, and pay for parking-while empowering our operating partners to deliver exceptional parking experiences. We've always believed parking should be easier-from end to end. That's why we, two trailblazing companies-ParkHub and JustPark-have come together to make that vision a reality. ParkHub revolutionized event parking in the US; optimizing venue operations for a smoother, stress-free experience. JustPark transformed parking in the UK, turning the hunt for a spot into a simple, seamless task. Now, as one unified company, we're combining expertise to offer a full-service, frictionless parking solution for both businesses and consumers. About the Role We're looking for a Head of Engineering (Demand) to lead the engineering teams that power the demand side of JustPark's UK platform. This is a leadership-first role reporting to the SVP of Product & Engineering, working alongside the Head of Product (UK) and the Head of Engineering (Supply). This is a hybrid role with 3 days in our King's Cross office in London. This role represents an evolution in how we build our engineering leadership team. We have strong Principal Engineers, Tech Leads, and a dedicated Platform/DevOps function already in place to drive architectural and deep technical decisions. What we need now is someone who leads with engineering management, delivery, and people development, backed by genuine technical fluency rather than defined by it. You'll be responsible for leading approximately 15-20 engineers across four squads: Apps (iOS & Android), Core Demand (Frontend & Backend), Pricing, and Platform/DevOps. Your mission is to build a high-performing, accountable engineering organisation that ships quality software predictably and sustainably-and to be the kind of leader who makes every engineer on your team better. You'll also play a key role in driving adoption of AI assisted and agentic development practices across your teams - we're actively embracing tools like Claude Code and rethinking how our engineers work in an AI-augmented world. Key Responsibilities People Leadership & Team Development Lead, coach, and develop a team of approximately 15-20 engineers across multiple squads, including Tech Leads and Senior Engineers Conduct regular 1:1s, performance reviews, and career development conversations Have the hard conversations: give direct, constructive feedback and hold people accountable to high standards Foster a culture of ownership, psychological safety, and continuous improvement Recruit and onboard engineering talent as the team scales, raising the bar with each hire Champion engineering wellbeing and sustainable pace, intervening early when teams are at risk Delivery & Execution Own engineering delivery across the Demand domain-ensuring work is planned, tracked, and shipped on time and to a high standard Deeply involved in delivery mechanics, not just high-level steering Drive delivery predictability through disciplined sprint execution, clear capacity planning, and proactive risk management Establish engineering metrics (DORA or equivalent) that give leadership and squads clear visibility into delivery health. Establish clear reporting cadences so that delivery progress, blockers, and risks are visible to leadership at all times Quality & Operational Excellence Drive a quality-first engineering culture Own incident response with clear SLAs and ensure post-mortems drive real improvement Reduce bug volume and improve resolution times through systematic root cause analysis Champion observability, monitoring, and alerting across all Demand systems Balance feature work with technical health Cross-Functional Collaboration Work in lockstep with the Head of Product (UK) & Head of Engineering (Supply) to align on product and engineering priorities such as delivery trade-offs and platform consistency Partner with Commercial, Operations, Marketing, and Data teams to ensure engineering initiatives deliver business outcomes Present engineering progress, metrics, and risks to senior leadership clearly and regularly AI-Augmented Engineering & New Ways of Working Champion the adoption of AI assisted development tools (Claude Code, agentic coding workflows) across your engineering teams - set expectations, remove blockers, and measure impact Help shape the cultural shift: encourage experimentation, reduce fear of new workflows, and ensure the team sees AI tooling as an enabler rather than a threat 8+ years in software engineering with at least 3+ years in engineering management, leading teams of 10+ engineers Leadership-first mindset - you identify primarily as a people leader and delivery driver, not as an architect or IC who also manages Proven track record of building high-performing teams - hiring, coaching, developing, and when necessary, performance managing - you're comfortable with difficult conversations and give feedback that lands Delivery excellence - you've run teams that ship predictably, with clear sprint discipline, capacity planning, and visible progress tracking. You've also built or improved incident response processes and on-call cultures. Engineering metrics experience - you've implemented DORA metrics or equivalent tooling and used them to drive real improvement (not just dashboards) Mobile app engineering oversight - experience leading teams building and shipping native iOS and Android applications at scale Technical fluency - you can engage meaningfully with engineers on architecture, system design, and technical trade-offs - you don't need to write the code, but you need to understand it AI-forward mindset - genuinely excited about AI-assisted development and its potential to transform engineering productivity; you've started experimenting with or rolling out tools like Copilot, Claude Code, Cursor, or similar in your teams Bonus experience Experience in marketplace, ecommerce, or consumer platform businesses Background in mobility, location-based services, or payments Familiarity with PHP Laravel, TypeScript, Golang, React, or AWS/GCP ecosystems Experience with compliance-heavy environments (PCI, SOC 2, Cyber Essentials Plus) Previous experience in organisations transitioning from founder/technical-led engineering to professional engineering management Startup or scaleup experience, operating with pace, ambiguity, and resource constraints Recharge your batteries Generous holiday policy: 25 days + bank holidays + managers can grant up to 5 extra days for high performance (total of 38 days a year) Free lunch on all office days via Feedr with daily meal choice Free snacks & drinks on all office days Investment in you and your wellbeing Private Medical Insurance with Vitality Life assurance through YuLife £25 credit for eye tests per year Free O2 concert tickets through our partnership with the O2 Simplifying journeys so you can breathe easier £50 parking credit per month via JustPark Cycle-to-work salary sacrifice scheme EV salary sacrifice car scheme via Octopus Energy We look out for your family Enhanced parental leave with 6-months enhanced maternity leave and 4 weeks fully-paid paternity leave Help finding great childcare with funded hours via Koru Kids Look after the pennies Competitive pension offering with standard and salary sacrifice options Success is best when it's shared Quarterly away days with the whole UK team Quarterly team social budget Social activities and celebrations on our gorgeous rooftop in King's Cross Interview Process Screening Call ( 30 mins) - Initial virtual conversation with the People Team about your background and to share more about the role Hiring Manager Interview ( 45 mins) - Deep dive with SVP of Product & Engineering on leadership approach, delivery philosophy, and role fit Leadership & Delivery Case Study - Take-home exercise focused on an engineering leadership scenario (2-3 hours of your time) Panel Interview ( 90 mins) - Present case study and discuss with cross-functional leadership (Engineering, Product, Design, Commercial) in-person in our office Final Conversation ( 30 mins) - Vision alignment with COO & SVP Product & Engineering
Company Description We are a managed services provider offering cybersecurity, communications, and connectivity that grows with our customers' businesses - no matter what the future holds. Since 2000, we've been keeping businesses connected. We don't just provide solutions for today but for tomorrow, too. We're always thinking ahead of the technology curve, so our customers feel confident that when they work with us, we're striving to make their business future-proof. Customer success is our success. We go the extra mile in providing superior service quality and unparalleled customer experience, becoming an extension of your business, and always delivering on our promise to make their business brilliant. Job Description Role Purpose: The Technical Account Manager (TAM) owns the technical relationship for a portfolio of managed IT customers. The role exists to bridge the gap between reactive support and commercial account management, ensuring customers receive proactive technical guidance, clear planning, and consistent service quality. As a trusted technical advisor, the TAM understands each customer's real-world environment, identifies risk and improvement opportunities, and helps customers get the best possible value from their managed services. Key Responsibilities Customer Ownership & Relationship Management: Act as the primary technical contact for assigned customers. Build strong, long-term relationships with customer stakeholders at all levels. Take full ownership of the customer's technical landscape, understanding how systems are actually configured and used. Represent the customer internally, ensuring internal teams understand priorities, risks, and expectations. Proactive Technical Management: Carry out regular technical reviews and forward-planning sessions with customers. Deliver structured health checks covering infrastructure, cloud services, security, backup, monitoring, and endpoint management. Identify technical debt, unsupported platforms, and emerging risks, and clearly articulate remediation options. Help customers align their IT environment with best practice, vendor supportability, and security standards. Service Quality & Escalation: Work closely with Service Desk and Engineering teams to ensure excellent day-to-day service delivery. Act as an escalation point for complex or recurring technical issues. Review incident trends and recurring problems, driving permanent fixes rather than short-term workarounds. Technical Planning & Change: Support customers with infrastructure changes, upgrades, and cloud adoption. Provide technical input into solution design, change planning, and project delivery. Commercial Awareness (Non-Sales): Identify genuine opportunities for improvement, optimisation, or additional services based on customer need. Work collaboratively with Account Managers and Sales teams, providing technical insight and credibility. Support customers in optimising service consumption, licensing, and support models. Clearly explain the value, risks, and impact of technical recommendations in a way customers understand. Documentation & Governance: Maintain accurate technical documentation, diagrams, and configuration records. Ensure clarity around what is in scope, out of scope, supported, and unsupported. Contribute to internal reporting on customer health, risk, and engagement. Qualifications Technical Experience: Strong background in managed IT services, ideally from a senior service desk, engineering, or technical escalation role. Solid experience with Microsoft 365, Azure AD / Entra ID, Intune, and cloud services. Good understanding of security posture, identity models, backup, monitoring, and endpoint management. Experience supporting SME to mid-market customer environments. Professional Skills: Confident, professional communicator with excellent customer-facing skills. Ability to translate complex technical issues into clear, practical advice. Highly organised, able to manage multiple customer relationships effectively. Calm, methodical approach to problem solving and escalation. Desirable: Previous experience as a Technical Account Manager, Service Delivery Manager, or similar role. Experience working alongside sales or account management teams. Exposure to regulated or security-focused environments. Qualifications (Desirable): Microsoft certifications (Microsoft 365, Azure, Security). ITIL Foundation or equivalent service management experience. Relevant technical certifications (networking, security, backup, cloud).
Apr 28, 2026
Full time
Company Description We are a managed services provider offering cybersecurity, communications, and connectivity that grows with our customers' businesses - no matter what the future holds. Since 2000, we've been keeping businesses connected. We don't just provide solutions for today but for tomorrow, too. We're always thinking ahead of the technology curve, so our customers feel confident that when they work with us, we're striving to make their business future-proof. Customer success is our success. We go the extra mile in providing superior service quality and unparalleled customer experience, becoming an extension of your business, and always delivering on our promise to make their business brilliant. Job Description Role Purpose: The Technical Account Manager (TAM) owns the technical relationship for a portfolio of managed IT customers. The role exists to bridge the gap between reactive support and commercial account management, ensuring customers receive proactive technical guidance, clear planning, and consistent service quality. As a trusted technical advisor, the TAM understands each customer's real-world environment, identifies risk and improvement opportunities, and helps customers get the best possible value from their managed services. Key Responsibilities Customer Ownership & Relationship Management: Act as the primary technical contact for assigned customers. Build strong, long-term relationships with customer stakeholders at all levels. Take full ownership of the customer's technical landscape, understanding how systems are actually configured and used. Represent the customer internally, ensuring internal teams understand priorities, risks, and expectations. Proactive Technical Management: Carry out regular technical reviews and forward-planning sessions with customers. Deliver structured health checks covering infrastructure, cloud services, security, backup, monitoring, and endpoint management. Identify technical debt, unsupported platforms, and emerging risks, and clearly articulate remediation options. Help customers align their IT environment with best practice, vendor supportability, and security standards. Service Quality & Escalation: Work closely with Service Desk and Engineering teams to ensure excellent day-to-day service delivery. Act as an escalation point for complex or recurring technical issues. Review incident trends and recurring problems, driving permanent fixes rather than short-term workarounds. Technical Planning & Change: Support customers with infrastructure changes, upgrades, and cloud adoption. Provide technical input into solution design, change planning, and project delivery. Commercial Awareness (Non-Sales): Identify genuine opportunities for improvement, optimisation, or additional services based on customer need. Work collaboratively with Account Managers and Sales teams, providing technical insight and credibility. Support customers in optimising service consumption, licensing, and support models. Clearly explain the value, risks, and impact of technical recommendations in a way customers understand. Documentation & Governance: Maintain accurate technical documentation, diagrams, and configuration records. Ensure clarity around what is in scope, out of scope, supported, and unsupported. Contribute to internal reporting on customer health, risk, and engagement. Qualifications Technical Experience: Strong background in managed IT services, ideally from a senior service desk, engineering, or technical escalation role. Solid experience with Microsoft 365, Azure AD / Entra ID, Intune, and cloud services. Good understanding of security posture, identity models, backup, monitoring, and endpoint management. Experience supporting SME to mid-market customer environments. Professional Skills: Confident, professional communicator with excellent customer-facing skills. Ability to translate complex technical issues into clear, practical advice. Highly organised, able to manage multiple customer relationships effectively. Calm, methodical approach to problem solving and escalation. Desirable: Previous experience as a Technical Account Manager, Service Delivery Manager, or similar role. Experience working alongside sales or account management teams. Exposure to regulated or security-focused environments. Qualifications (Desirable): Microsoft certifications (Microsoft 365, Azure, Security). ITIL Foundation or equivalent service management experience. Relevant technical certifications (networking, security, backup, cloud).
Infrastructure Manager, EUC Manager, Head of IT, Head of Digital Workplace, remote Our client, am industry leading organisation, is looking to hire an EUC/Digital Workplace manager of manage a team of 15 at their Swindon offices (remote working an option with occasional travel to Swindon). The successful candidate will provide technical and visionary leadership to shape our clients EUC/Digital Workplace strategy. You will also act as a senior change leader within Technology Services, influencing decision-making across the business, including partners, to ensure Digital Workplace initiatives contribute directly to strategic organisational outcomes. Suitable applicants will have experience managing similar size EUC teams in a Microsoft environment e.g. SharePoint Teams, MS-Teams, O365. Engagement via umbrella company only; all taxes & NI deducted at source.Remote working - occasional travel to site in Swindon. Examples of accountability: - Setting the long-term vision and multiyear strategy for the Digital Workplace Leading strategic engagement to influence how digital tools shape future ways of working Acting as a senior advisor to leadership on modern workplace trend and digital employee experience strategy Driving enterprise level adoption and behaviour change to embed Digital Workplace capabilities Providing inspirational leadership, developing a high-performing, outcomes focused Digital Workplace organisation that role models modern ways of working Ensuring alignment with the security and architecture teams with respect to implementation of security controls. Skills and experience required: - Strong understanding of digital workplace technologies and enterprise collaboration platforms. Experience in service design and release management. Experience of delivering & leading a technology orientated function Project management skills with the ability to produce compelling business cases. Experience working with senior stakeholders with the capability to communicate tech. terminology to non-IT literate business partners. Experience of budget management, ideally circa £3m and above. Working knowledge of ITIL Working with strategic delivery partners to drive value and performance with respect delivery of enabling technology related services Proven procurement and commercial skills. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Apr 27, 2026
Contractor
Infrastructure Manager, EUC Manager, Head of IT, Head of Digital Workplace, remote Our client, am industry leading organisation, is looking to hire an EUC/Digital Workplace manager of manage a team of 15 at their Swindon offices (remote working an option with occasional travel to Swindon). The successful candidate will provide technical and visionary leadership to shape our clients EUC/Digital Workplace strategy. You will also act as a senior change leader within Technology Services, influencing decision-making across the business, including partners, to ensure Digital Workplace initiatives contribute directly to strategic organisational outcomes. Suitable applicants will have experience managing similar size EUC teams in a Microsoft environment e.g. SharePoint Teams, MS-Teams, O365. Engagement via umbrella company only; all taxes & NI deducted at source.Remote working - occasional travel to site in Swindon. Examples of accountability: - Setting the long-term vision and multiyear strategy for the Digital Workplace Leading strategic engagement to influence how digital tools shape future ways of working Acting as a senior advisor to leadership on modern workplace trend and digital employee experience strategy Driving enterprise level adoption and behaviour change to embed Digital Workplace capabilities Providing inspirational leadership, developing a high-performing, outcomes focused Digital Workplace organisation that role models modern ways of working Ensuring alignment with the security and architecture teams with respect to implementation of security controls. Skills and experience required: - Strong understanding of digital workplace technologies and enterprise collaboration platforms. Experience in service design and release management. Experience of delivering & leading a technology orientated function Project management skills with the ability to produce compelling business cases. Experience working with senior stakeholders with the capability to communicate tech. terminology to non-IT literate business partners. Experience of budget management, ideally circa £3m and above. Working knowledge of ITIL Working with strategic delivery partners to drive value and performance with respect delivery of enabling technology related services Proven procurement and commercial skills. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Head of Operations Our client, a successful tech scale-up, cash generative SME, with a 10m turnover and employing 100 staff, is looking to double in size in the next five years under the guidance of its experienced, highly charismatic and driven CEO, supported by a first-class senior leadership team. Their platform combines personalised technology with individualised coaching to deliver cutting-edge support for nutrition, exercise and sustainable lifestyle changes. They now seek to appoint a Head of Operations to build systems and processes across several departments, with the clear aim of translating strategy into execution. Your specific responsibilities as Head of Operations will include: Leading several departments, including Customer Service, Project Delivery, IT and HR Guiding daily operational performance via a team of Department Heads Instigating clear targets Building scalable and robust frameworks Eliminating system and process friction Delivering measurable improvements in efficiency across systems, processes and teams Driving the adoption of automation and AI Taking C-Suite strategy and turning it into clear operational plans and outcomes Keeping operational reporting relevant Ensuring robust governance of data protection and regulatory compliance Reporting directly to the CEO As Head of Operations, you will need: Experience at a similar level in a rapidly scaling business (preferably tech-enabled and high growth) A history of running multiple functions simultaneously A track record in improving operational efficiency and performance Strong hands-on leadership skills Proven commercial nous A data-driven approach Well-honed communication skills Ability to bring structure, clarity and momentum Rewards & benefits: 70-90k 25 days holiday + bank holidays Employee discounts Free on-site gym Enhanced sick pay scheme Enhanced maternity and paternity pay Please note: High levels of interest mean we will only contact you if your application is shortlisted and this will happen within five working days. You must also be eligible to work in the UK.
Apr 25, 2026
Full time
Head of Operations Our client, a successful tech scale-up, cash generative SME, with a 10m turnover and employing 100 staff, is looking to double in size in the next five years under the guidance of its experienced, highly charismatic and driven CEO, supported by a first-class senior leadership team. Their platform combines personalised technology with individualised coaching to deliver cutting-edge support for nutrition, exercise and sustainable lifestyle changes. They now seek to appoint a Head of Operations to build systems and processes across several departments, with the clear aim of translating strategy into execution. Your specific responsibilities as Head of Operations will include: Leading several departments, including Customer Service, Project Delivery, IT and HR Guiding daily operational performance via a team of Department Heads Instigating clear targets Building scalable and robust frameworks Eliminating system and process friction Delivering measurable improvements in efficiency across systems, processes and teams Driving the adoption of automation and AI Taking C-Suite strategy and turning it into clear operational plans and outcomes Keeping operational reporting relevant Ensuring robust governance of data protection and regulatory compliance Reporting directly to the CEO As Head of Operations, you will need: Experience at a similar level in a rapidly scaling business (preferably tech-enabled and high growth) A history of running multiple functions simultaneously A track record in improving operational efficiency and performance Strong hands-on leadership skills Proven commercial nous A data-driven approach Well-honed communication skills Ability to bring structure, clarity and momentum Rewards & benefits: 70-90k 25 days holiday + bank holidays Employee discounts Free on-site gym Enhanced sick pay scheme Enhanced maternity and paternity pay Please note: High levels of interest mean we will only contact you if your application is shortlisted and this will happen within five working days. You must also be eligible to work in the UK.
Select how often (in days) to receive an alert: Up to £20 per hour + and a half £1000 signing bonus (direct applicants only payable after 6 months service) Working a rotating shift: Monday to Friday 0600hrs to 1400hrs & 1400hrs to 2200hrs Alternative and a half OWN YOUR FUTURE WITH VOLVO TRUCK & BUS Are you ready to take the next step in your career? AtVolvo Truck and Bus, we're looking for skilled and ambitiousHGV Techniciansto join our growing team! This is more than just a job, it's a long-term career path with world class training, clear development pathways, and the opportunity to work with one of the most respected brands in the industry At Volvo Truck & Bus we invest heavily in our technicians. Here's just some of the training we can offer you: E-Mobility Training(future-focused EV systems) Technicians are trained to a minimumVolvo Bronze Level Opportunities to progress toSilver, andGold Level accreditation We can offer you 25 days holiday + bank holidays raising to 30 days with service and a half Mon to Sat - double times Sundays/bank hols! Health cash plan + access to dental insurance Extended maternity/adoption/paternity leaveMaternity & Adoption Leave 6 months full pay moving to 6 months half pay Paternity 2 weeks leave with further 3 weeks in first 3 years Cash savings plan Employee savings and retail discounts Ignition, our electric vehicle salary sacrifice scheme Cycle to work scheme Career development opportunities, along with training plans managed through our in-house Technical training team. Support for you and your family through an online Wellbeing centre What you'll bring Fully qualified HGV Technician (City & Guilds / NVQ Level 3 or equivalent). Experience working with HGVs or commercial vehicles. Strong diagnostic and problem-solving skills. A team player with a proactive attitude. What will you be doing Carry out service, maintenance, and repair work on Volvo HGVs to the highest standards. Diagnose and rectify vehicle faults using modern diagnostic equipment. Perform safety inspections, MOT preparations, and routine maintenance. Ensure all work is completed efficiently, safely, and in line with manufacturer standards. Maintain a clean and organised working environment We value your data privacy and therefore do not accept applications via mail. Who we are and what we believe in We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group's leading brands and entities. Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment. At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people - to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in. Every day, Volvo Group products and services ensure that people have food on the table, children arrive safely at school and roads and buildings can be constructed. Looking ahead,we are committed to driving the transition to sustainable and safe transport, mobility and infrastructure solutions toward a net-zero society. Joining Volvo Group, you will work with some of the world's most iconic brands and be part of a global and leading industrial company that is harnessing automated driving, electromobility and connectivity. Our people are passionate about what they do, they aim for high performance and thrive on teamwork and learning. Everyday life at Volvo is defined by a climate of support, care and mutual respect. If you aspire to grow and make an impact, join us on our journey to create a better and more resilient society for the coming generations.
Apr 25, 2026
Full time
Select how often (in days) to receive an alert: Up to £20 per hour + and a half £1000 signing bonus (direct applicants only payable after 6 months service) Working a rotating shift: Monday to Friday 0600hrs to 1400hrs & 1400hrs to 2200hrs Alternative and a half OWN YOUR FUTURE WITH VOLVO TRUCK & BUS Are you ready to take the next step in your career? AtVolvo Truck and Bus, we're looking for skilled and ambitiousHGV Techniciansto join our growing team! This is more than just a job, it's a long-term career path with world class training, clear development pathways, and the opportunity to work with one of the most respected brands in the industry At Volvo Truck & Bus we invest heavily in our technicians. Here's just some of the training we can offer you: E-Mobility Training(future-focused EV systems) Technicians are trained to a minimumVolvo Bronze Level Opportunities to progress toSilver, andGold Level accreditation We can offer you 25 days holiday + bank holidays raising to 30 days with service and a half Mon to Sat - double times Sundays/bank hols! Health cash plan + access to dental insurance Extended maternity/adoption/paternity leaveMaternity & Adoption Leave 6 months full pay moving to 6 months half pay Paternity 2 weeks leave with further 3 weeks in first 3 years Cash savings plan Employee savings and retail discounts Ignition, our electric vehicle salary sacrifice scheme Cycle to work scheme Career development opportunities, along with training plans managed through our in-house Technical training team. Support for you and your family through an online Wellbeing centre What you'll bring Fully qualified HGV Technician (City & Guilds / NVQ Level 3 or equivalent). Experience working with HGVs or commercial vehicles. Strong diagnostic and problem-solving skills. A team player with a proactive attitude. What will you be doing Carry out service, maintenance, and repair work on Volvo HGVs to the highest standards. Diagnose and rectify vehicle faults using modern diagnostic equipment. Perform safety inspections, MOT preparations, and routine maintenance. Ensure all work is completed efficiently, safely, and in line with manufacturer standards. Maintain a clean and organised working environment We value your data privacy and therefore do not accept applications via mail. Who we are and what we believe in We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group's leading brands and entities. Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment. At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people - to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in. Every day, Volvo Group products and services ensure that people have food on the table, children arrive safely at school and roads and buildings can be constructed. Looking ahead,we are committed to driving the transition to sustainable and safe transport, mobility and infrastructure solutions toward a net-zero society. Joining Volvo Group, you will work with some of the world's most iconic brands and be part of a global and leading industrial company that is harnessing automated driving, electromobility and connectivity. Our people are passionate about what they do, they aim for high performance and thrive on teamwork and learning. Everyday life at Volvo is defined by a climate of support, care and mutual respect. If you aspire to grow and make an impact, join us on our journey to create a better and more resilient society for the coming generations.
Head of Practice - Modern Work & Security £90,000 to £100,000 basic Hybrid working with a mix of home, office (Reading) and customer travel Most senior Microsoft roles still stop at architecture. This one doesn't. This is for the person who can walk into an established Modern Work & Security practice and make it sharper. More commercial. More joined up. More visible in the market. More energised internally. If you love the Microsoft stack but get your biggest buzz from building teams, shaping propositions, winning bigger deals and giving customers real confidence, keep reading. Your new role You'll head up a Modern Work & Security practice for an established Microsoft solutions business with a strong reputation, a people-first culture, and real backing behind what they do. It's a senior leadership role, reporting to the CEO, with genuine scope to influence the direction of the practice and the wider business. This is not a billable target role. You're there to lead. That means setting the pace for the team, raising standards across delivery, shaping managed services, building propositions, supporting bids and pre-sales, and helping the business grow. You'll be the person who can hold your own in a boardroom, then drop into the detail of a solution, service design or customer challenge when needed. You'll lead a multi-disciplinary team across consulting, architecture, analysis, development and service. You'll mentor, challenge and back them. And you'll help create the momentum too. The clarity. The belief. Because this role needs more than technical credibility. It needs leadership people actually want to follow. The organisation You'd be joining a Microsoft-focused consultancy that works on complex transformation programmes and has built the kind of culture people actually rate highly. Few roles at this level give you the chance to influence strategy, delivery quality, managed service maturity, go-to-market and team capability all at once. If you're good, you'll feel the impact of what you do pretty quickly. What you'll bring You'll probably already be leading a Microsoft practice, service line, or high-performing Modern Work function inside a partner or consulting environment. You'll know your way around Microsoft 365 properly, not just at headline level. Modern Work, Security, Teams, SharePoint, Copilot, Entra, Defender, collaboration, adoption, architecture, service delivery. The breadth matters here. And crucially, you'll know how to turn credibility into traction. With customers. With sales. With internal teams. With the market. This role will suit you if you enjoy building high-performing teams, shaping strategy, helping win larger engagements, and being the senior voice that brings direction and energy. It probably won't suit you if your sweet spot is purely hands-on architecture and you don't really want the commercial and leadership ownership that comes with running a practice. What's in it for you £90,000 to £100,000 basic. Hybrid working with a genuine mix of home, office and customer time, so this is not one for someone wanting to be hidden away at home five days a week. Private medical, income protection, health cash plan and ongoing training investment all come with it too. Interested? If this sounds like the kind of step you've been waiting for, send me what you have and let's have an initial conversation: dominic com
Apr 24, 2026
Full time
Head of Practice - Modern Work & Security £90,000 to £100,000 basic Hybrid working with a mix of home, office (Reading) and customer travel Most senior Microsoft roles still stop at architecture. This one doesn't. This is for the person who can walk into an established Modern Work & Security practice and make it sharper. More commercial. More joined up. More visible in the market. More energised internally. If you love the Microsoft stack but get your biggest buzz from building teams, shaping propositions, winning bigger deals and giving customers real confidence, keep reading. Your new role You'll head up a Modern Work & Security practice for an established Microsoft solutions business with a strong reputation, a people-first culture, and real backing behind what they do. It's a senior leadership role, reporting to the CEO, with genuine scope to influence the direction of the practice and the wider business. This is not a billable target role. You're there to lead. That means setting the pace for the team, raising standards across delivery, shaping managed services, building propositions, supporting bids and pre-sales, and helping the business grow. You'll be the person who can hold your own in a boardroom, then drop into the detail of a solution, service design or customer challenge when needed. You'll lead a multi-disciplinary team across consulting, architecture, analysis, development and service. You'll mentor, challenge and back them. And you'll help create the momentum too. The clarity. The belief. Because this role needs more than technical credibility. It needs leadership people actually want to follow. The organisation You'd be joining a Microsoft-focused consultancy that works on complex transformation programmes and has built the kind of culture people actually rate highly. Few roles at this level give you the chance to influence strategy, delivery quality, managed service maturity, go-to-market and team capability all at once. If you're good, you'll feel the impact of what you do pretty quickly. What you'll bring You'll probably already be leading a Microsoft practice, service line, or high-performing Modern Work function inside a partner or consulting environment. You'll know your way around Microsoft 365 properly, not just at headline level. Modern Work, Security, Teams, SharePoint, Copilot, Entra, Defender, collaboration, adoption, architecture, service delivery. The breadth matters here. And crucially, you'll know how to turn credibility into traction. With customers. With sales. With internal teams. With the market. This role will suit you if you enjoy building high-performing teams, shaping strategy, helping win larger engagements, and being the senior voice that brings direction and energy. It probably won't suit you if your sweet spot is purely hands-on architecture and you don't really want the commercial and leadership ownership that comes with running a practice. What's in it for you £90,000 to £100,000 basic. Hybrid working with a genuine mix of home, office and customer time, so this is not one for someone wanting to be hidden away at home five days a week. Private medical, income protection, health cash plan and ongoing training investment all come with it too. Interested? If this sounds like the kind of step you've been waiting for, send me what you have and let's have an initial conversation: dominic com
Role: Senior C++ Software Developer Hybrid: 1 days in Office / 4 days home Location: Bristol Salary/Package: £51k - £63K Health Cash Plan Access to a Benefits Portal and Employee Assistance Program EV Car and Cycle to work scheme Flexible weekly wellbeing time Dedicated Volunteering Time 25 days holiday rising to 30, plus Bank Holidays Comprehensive induction and training program General: Our client is the UK's leading provider of electronic and paper document distribution services, by providing our service to the NHS, Local Government, and a wide range of Commercial organisations, we make a real difference to patients, citizens and businesses through our innovative use of communication technology. This is a fantastic opportunity for someone to join our Testing Team in a rapidly growing company. Role: As part of the Research and Development Team, you will be building and maintaining releases of our core customer facing and internal applications, working closely with the Product & Testing teams to get applications to full release status. You will get to grips with the full suite of applications, using your C++ knowledge to identify areas for improvement and action them in collaboration with the established team. You will work closely with the existing complement of software developers to share your knowledge and mentor them, fostering a collaborative environment. A key aim of this role is to champion the adoption of best practices and support continuous skill development within the team. The roles & responsibilities for this position will evolve over time as you gain more experience, eventually progressing to a becoming a key driver of our modernisation strategy in AWS after achieving a solid foundation with our applications. Profile: You are an established software developer interested in progressing your career. You are someone who prides yourself on innovation and embracing change and new ideas. People describe you as self-motivated, innovative, and a problem solver. You understand the reasons for data security and can keep the confidentiality of the people you are working with. Duties: The primary activities are: Refining new feature requests with stakeholders to make them development ready Collaborating on system design Delivering high quality software Mentoring team members & coaching them on best practice and improvements Reviewing pull requests Planning and actioning refactoring efforts to support the wider product strategy Developing new features according to specification Triaging and fixing defects Essential Experience: Advanced C++ Expertise - Deep knowledge of modern C++ standards with a proven track record of delivering high-quality, production-ready code for Windows services/applications Mentorship & Upskilling - Demonstrated ability to coach, mentor, and upskill developers at various experience levels through hands-on collaboration, code reviews, and knowledge-sharing Technical Debt Reduction - Experience in identifying, prioritising, and refactoring code to improve modularity, testability, and maintainability Architectural/System Design Support - Ability to contribute to architectural decisions and technical strategy, supporting the broader product vision You will also demonstrate a proven ability to: Lead and negotiate effectively across teams and stakeholders, demonstrating strong decision-making and influencing skills in complex technical and collaborative environments Be a self-motivated problem-solver Be accurate and have a keen eye for detail Have a clear and confident communication style, both written and verbal and be comfortable communicating at all levels Always manage confidential information sensitively Work within an agile software development environment Desirable Experience: C#, Microsoft Foundation Classes (MFC), Amazon Web Services (AWS), Microsoft Azure Cloud Enablement - Practical experience in restructuring codebases to support cloud migration and scalable, cloud-native architectures Project Leadership - Experience in leading a group of software developers across multi-month projects Working Relationships: You will work closely with the Product & Testing Teams to perform all planned and reactive tasks, escalating to your Line Manager when potential issues are identified. Special/Additional Working Conditions: You will be working at either our Wellington, Bristol or Milton Keynes office. Travel to other offices may be required in exceptional circumstances to support our teams in these locations. All offices are fully air-conditioned with a modern and spacious open-plan layout. The Head Office is situated close to J26 of the M5 where there is free on-street parking. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Apr 24, 2026
Full time
Role: Senior C++ Software Developer Hybrid: 1 days in Office / 4 days home Location: Bristol Salary/Package: £51k - £63K Health Cash Plan Access to a Benefits Portal and Employee Assistance Program EV Car and Cycle to work scheme Flexible weekly wellbeing time Dedicated Volunteering Time 25 days holiday rising to 30, plus Bank Holidays Comprehensive induction and training program General: Our client is the UK's leading provider of electronic and paper document distribution services, by providing our service to the NHS, Local Government, and a wide range of Commercial organisations, we make a real difference to patients, citizens and businesses through our innovative use of communication technology. This is a fantastic opportunity for someone to join our Testing Team in a rapidly growing company. Role: As part of the Research and Development Team, you will be building and maintaining releases of our core customer facing and internal applications, working closely with the Product & Testing teams to get applications to full release status. You will get to grips with the full suite of applications, using your C++ knowledge to identify areas for improvement and action them in collaboration with the established team. You will work closely with the existing complement of software developers to share your knowledge and mentor them, fostering a collaborative environment. A key aim of this role is to champion the adoption of best practices and support continuous skill development within the team. The roles & responsibilities for this position will evolve over time as you gain more experience, eventually progressing to a becoming a key driver of our modernisation strategy in AWS after achieving a solid foundation with our applications. Profile: You are an established software developer interested in progressing your career. You are someone who prides yourself on innovation and embracing change and new ideas. People describe you as self-motivated, innovative, and a problem solver. You understand the reasons for data security and can keep the confidentiality of the people you are working with. Duties: The primary activities are: Refining new feature requests with stakeholders to make them development ready Collaborating on system design Delivering high quality software Mentoring team members & coaching them on best practice and improvements Reviewing pull requests Planning and actioning refactoring efforts to support the wider product strategy Developing new features according to specification Triaging and fixing defects Essential Experience: Advanced C++ Expertise - Deep knowledge of modern C++ standards with a proven track record of delivering high-quality, production-ready code for Windows services/applications Mentorship & Upskilling - Demonstrated ability to coach, mentor, and upskill developers at various experience levels through hands-on collaboration, code reviews, and knowledge-sharing Technical Debt Reduction - Experience in identifying, prioritising, and refactoring code to improve modularity, testability, and maintainability Architectural/System Design Support - Ability to contribute to architectural decisions and technical strategy, supporting the broader product vision You will also demonstrate a proven ability to: Lead and negotiate effectively across teams and stakeholders, demonstrating strong decision-making and influencing skills in complex technical and collaborative environments Be a self-motivated problem-solver Be accurate and have a keen eye for detail Have a clear and confident communication style, both written and verbal and be comfortable communicating at all levels Always manage confidential information sensitively Work within an agile software development environment Desirable Experience: C#, Microsoft Foundation Classes (MFC), Amazon Web Services (AWS), Microsoft Azure Cloud Enablement - Practical experience in restructuring codebases to support cloud migration and scalable, cloud-native architectures Project Leadership - Experience in leading a group of software developers across multi-month projects Working Relationships: You will work closely with the Product & Testing Teams to perform all planned and reactive tasks, escalating to your Line Manager when potential issues are identified. Special/Additional Working Conditions: You will be working at either our Wellington, Bristol or Milton Keynes office. Travel to other offices may be required in exceptional circumstances to support our teams in these locations. All offices are fully air-conditioned with a modern and spacious open-plan layout. The Head Office is situated close to J26 of the M5 where there is free on-street parking. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Role: Senior C++ Software Developer Hybrid: 1 days in Office / 4 days home Location: Milton Keynes Salary/Package: £51k - £63K Health Cash Plan Access to a Benefits Portal and Employee Assistance Program EV Car and Cycle to work scheme Flexible weekly wellbeing time Dedicated Volunteering Time 25 days holiday rising to 30, plus Bank Holidays Comprehensive induction and training program General: Our client is the UK's leading provider of electronic and paper document distribution services, by providing our service to the NHS, Local Government, and a wide range of Commercial organisations, we make a real difference to patients, citizens and businesses through our innovative use of communication technology. This is a fantastic opportunity for someone to join our Testing Team in a rapidly growing company. Role: As part of the Research and Development Team, you will be building and maintaining releases of our core customer facing and internal applications, working closely with the Product & Testing teams to get applications to full release status. You will get to grips with the full suite of applications, using your C++ knowledge to identify areas for improvement and action them in collaboration with the established team. You will work closely with the existing complement of software developers to share your knowledge and mentor them, fostering a collaborative environment. A key aim of this role is to champion the adoption of best practices and support continuous skill development within the team. The roles & responsibilities for this position will evolve over time as you gain more experience, eventually progressing to a becoming a key driver of our modernisation strategy in AWS after achieving a solid foundation with our applications. Profile: You are an established software developer interested in progressing your career. You are someone who prides yourself on innovation and embracing change and new ideas. People describe you as self-motivated, innovative, and a problem solver. You understand the reasons for data security and can keep the confidentiality of the people you are working with. Duties: The primary activities are: Refining new feature requests with stakeholders to make them development ready Collaborating on system design Delivering high quality software Mentoring team members & coaching them on best practice and improvements Reviewing pull requests Planning and actioning refactoring efforts to support the wider product strategy Developing new features according to specification Triaging and fixing defects Essential Experience: Advanced C++ Expertise - Deep knowledge of modern C++ standards with a proven track record of delivering high-quality, production-ready code for Windows services/applications Mentorship & Upskilling - Demonstrated ability to coach, mentor, and upskill developers at various experience levels through hands-on collaboration, code reviews, and knowledge-sharing Technical Debt Reduction - Experience in identifying, prioritising, and refactoring code to improve modularity, testability, and maintainability Architectural/System Design Support - Ability to contribute to architectural decisions and technical strategy, supporting the broader product vision You will also demonstrate a proven ability to: Lead and negotiate effectively across teams and stakeholders, demonstrating strong decision-making and influencing skills in complex technical and collaborative environments Be a self-motivated problem-solver Be accurate and have a keen eye for detail Have a clear and confident communication style, both written and verbal and be comfortable communicating at all levels Always manage confidential information sensitively Work within an agile software development environment Desirable Experience: C#, Microsoft Foundation Classes (MFC), Amazon Web Services (AWS), Microsoft Azure Cloud Enablement - Practical experience in restructuring codebases to support cloud migration and scalable, cloud-native architectures Project Leadership - Experience in leading a group of software developers across multi-month projects Working Relationships: You will work closely with the Product & Testing Teams to perform all planned and reactive tasks, escalating to your Line Manager when potential issues are identified. Special/Additional Working Conditions: You will be working at either our Wellington, Bristol or Milton Keynes office. Travel to other offices may be required in exceptional circumstances to support our teams in these locations. All offices are fully air-conditioned with a modern and spacious open-plan layout. The Head Office is situated close to J26 of the M5 where there is free on-street parking. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Apr 24, 2026
Full time
Role: Senior C++ Software Developer Hybrid: 1 days in Office / 4 days home Location: Milton Keynes Salary/Package: £51k - £63K Health Cash Plan Access to a Benefits Portal and Employee Assistance Program EV Car and Cycle to work scheme Flexible weekly wellbeing time Dedicated Volunteering Time 25 days holiday rising to 30, plus Bank Holidays Comprehensive induction and training program General: Our client is the UK's leading provider of electronic and paper document distribution services, by providing our service to the NHS, Local Government, and a wide range of Commercial organisations, we make a real difference to patients, citizens and businesses through our innovative use of communication technology. This is a fantastic opportunity for someone to join our Testing Team in a rapidly growing company. Role: As part of the Research and Development Team, you will be building and maintaining releases of our core customer facing and internal applications, working closely with the Product & Testing teams to get applications to full release status. You will get to grips with the full suite of applications, using your C++ knowledge to identify areas for improvement and action them in collaboration with the established team. You will work closely with the existing complement of software developers to share your knowledge and mentor them, fostering a collaborative environment. A key aim of this role is to champion the adoption of best practices and support continuous skill development within the team. The roles & responsibilities for this position will evolve over time as you gain more experience, eventually progressing to a becoming a key driver of our modernisation strategy in AWS after achieving a solid foundation with our applications. Profile: You are an established software developer interested in progressing your career. You are someone who prides yourself on innovation and embracing change and new ideas. People describe you as self-motivated, innovative, and a problem solver. You understand the reasons for data security and can keep the confidentiality of the people you are working with. Duties: The primary activities are: Refining new feature requests with stakeholders to make them development ready Collaborating on system design Delivering high quality software Mentoring team members & coaching them on best practice and improvements Reviewing pull requests Planning and actioning refactoring efforts to support the wider product strategy Developing new features according to specification Triaging and fixing defects Essential Experience: Advanced C++ Expertise - Deep knowledge of modern C++ standards with a proven track record of delivering high-quality, production-ready code for Windows services/applications Mentorship & Upskilling - Demonstrated ability to coach, mentor, and upskill developers at various experience levels through hands-on collaboration, code reviews, and knowledge-sharing Technical Debt Reduction - Experience in identifying, prioritising, and refactoring code to improve modularity, testability, and maintainability Architectural/System Design Support - Ability to contribute to architectural decisions and technical strategy, supporting the broader product vision You will also demonstrate a proven ability to: Lead and negotiate effectively across teams and stakeholders, demonstrating strong decision-making and influencing skills in complex technical and collaborative environments Be a self-motivated problem-solver Be accurate and have a keen eye for detail Have a clear and confident communication style, both written and verbal and be comfortable communicating at all levels Always manage confidential information sensitively Work within an agile software development environment Desirable Experience: C#, Microsoft Foundation Classes (MFC), Amazon Web Services (AWS), Microsoft Azure Cloud Enablement - Practical experience in restructuring codebases to support cloud migration and scalable, cloud-native architectures Project Leadership - Experience in leading a group of software developers across multi-month projects Working Relationships: You will work closely with the Product & Testing Teams to perform all planned and reactive tasks, escalating to your Line Manager when potential issues are identified. Special/Additional Working Conditions: You will be working at either our Wellington, Bristol or Milton Keynes office. Travel to other offices may be required in exceptional circumstances to support our teams in these locations. All offices are fully air-conditioned with a modern and spacious open-plan layout. The Head Office is situated close to J26 of the M5 where there is free on-street parking. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Salary : Competitive + Car Allowance + Annual Bonus Location : Hybrid with the office being based in London or the Midlands When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing: Lead and manage all aspects of commercial control across contracts, bids and processes, identifying risks, liabilities and commitments within contractual agreements Drive business development activity working alongside the Head of Heat Networks Development and Energy BD team to identify and secure new business to meet strategic growth objectives Oversee regulatory compliance, implementing and monitoring SLAs and KPIs, reporting to the regulatory body on a monthly/quarterly basis whilst managing ongoing risk Take overall control of customer care, managing external partners such as for billing, metering and customer care services, with complete oversight of customer complaints from raised through to closure Work with the Energy Markets team to forecast contract performance, support tariff setting, risk management and modelling of new business opportunities Ensure all mobilisations are delivered to time, cost and quality criteria, with line management responsibility for the adoption team Lead, mentor and manage the team, driving performance in line with business strategy What we're looking for: A background in District Heating and energy markets with experience of leading and managing within an operational District Heating organisation A seasoned leader with a demonstrable track record of leading high-performance, cross-functional teams with the ability to embed strategy into a business Strong commercial acumen with the ability to manage a P&L, thorough knowledge of contracting arrangements and experience in stakeholder management and problem-solving Experience in customer care and complaints handling, with a solid understanding of regulatory compliance within an industry Excellent project management skills with the ability to prioritise competing demands and work effectively with ambiguity Expert level financial management and IT proficiency, including the ability to utilise digital tools such as Power BI to deliver business critical reporting. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Apr 24, 2026
Full time
Salary : Competitive + Car Allowance + Annual Bonus Location : Hybrid with the office being based in London or the Midlands When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing: Lead and manage all aspects of commercial control across contracts, bids and processes, identifying risks, liabilities and commitments within contractual agreements Drive business development activity working alongside the Head of Heat Networks Development and Energy BD team to identify and secure new business to meet strategic growth objectives Oversee regulatory compliance, implementing and monitoring SLAs and KPIs, reporting to the regulatory body on a monthly/quarterly basis whilst managing ongoing risk Take overall control of customer care, managing external partners such as for billing, metering and customer care services, with complete oversight of customer complaints from raised through to closure Work with the Energy Markets team to forecast contract performance, support tariff setting, risk management and modelling of new business opportunities Ensure all mobilisations are delivered to time, cost and quality criteria, with line management responsibility for the adoption team Lead, mentor and manage the team, driving performance in line with business strategy What we're looking for: A background in District Heating and energy markets with experience of leading and managing within an operational District Heating organisation A seasoned leader with a demonstrable track record of leading high-performance, cross-functional teams with the ability to embed strategy into a business Strong commercial acumen with the ability to manage a P&L, thorough knowledge of contracting arrangements and experience in stakeholder management and problem-solving Experience in customer care and complaints handling, with a solid understanding of regulatory compliance within an industry Excellent project management skills with the ability to prioritise competing demands and work effectively with ambiguity Expert level financial management and IT proficiency, including the ability to utilise digital tools such as Power BI to deliver business critical reporting. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
As a Product Marketing Manager, you will be responsible for driving positioning, go-to-market execution and commercial impact across key areas of the Zellis portfolio. Your focus is clear: turn insight into revenue. You will translate product capability into compelling value stories, support successful launches, strengthen competitive positioning and equip our commercial teams to win. You will report to the Head of Product Marketing and work closely with Product Management, Sales, Customer Success and the wider Marketing team. Responsibilities Product positioning and messaging Define clear, differentiated positioning grounded in customer outcomes. Develop messaging frameworks that move the conversation from features to measurable value. Ensure consistency across campaigns, sales enablement and external communications. Go-to-market delivery Lead end-to-end go-to-market plans for product launches, enhancements and propositions. Align Product, Sales, Marketing and Customer Success around shared objectives and launch milestones. Ensure every launch is evidence-based and measured by adoption, pipeline contribution and revenue impact. Market and competitive insight Conduct buyer research, win/loss analysis and competitor monitoring. Maintain up-to-date battlecards, personas and segmentation frameworks. Translate insight into practical recommendations that influence pricing, packaging and roadmap priorities. Sales enablement and value articulation Develop tools that help sales teams sell on value, not features. Create discovery guides, value propositions, objection-handling frameworks and business case support materials. Performance and impact Track product marketing contribution to win rates, deal size and growth. Use data to refine messaging, campaigns and GTM processes. Demonstrate tangible commercial impact from product marketing activity. AI Creation and management of AI agents in the PMM and GTM processes to drive efficiency and effectiveness Skills & Experience Significant product marketing experience, ideally within HR, Payroll or B2B SaaS. Experience delivering structured go-to-market plans in enterprise environments. Strong commercial awareness and comfort working with revenue metrics. Proven ability to turn complex product capability into simple, persuasive messaging. Experience supporting competitive intelligence and sales enablement programmes. Benefits & Culture At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services. Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; we re proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services. With Zellis you ll have the chance to stretch and challenge yourself in an environment that s varied, flexible and hugely supportive. We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you ll receive: A competitive base salary. 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. Private medical insurance. Life assurance 4x salary. Enhanced pension scheme with company contributions up to 8.5%. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.
Apr 23, 2026
Full time
As a Product Marketing Manager, you will be responsible for driving positioning, go-to-market execution and commercial impact across key areas of the Zellis portfolio. Your focus is clear: turn insight into revenue. You will translate product capability into compelling value stories, support successful launches, strengthen competitive positioning and equip our commercial teams to win. You will report to the Head of Product Marketing and work closely with Product Management, Sales, Customer Success and the wider Marketing team. Responsibilities Product positioning and messaging Define clear, differentiated positioning grounded in customer outcomes. Develop messaging frameworks that move the conversation from features to measurable value. Ensure consistency across campaigns, sales enablement and external communications. Go-to-market delivery Lead end-to-end go-to-market plans for product launches, enhancements and propositions. Align Product, Sales, Marketing and Customer Success around shared objectives and launch milestones. Ensure every launch is evidence-based and measured by adoption, pipeline contribution and revenue impact. Market and competitive insight Conduct buyer research, win/loss analysis and competitor monitoring. Maintain up-to-date battlecards, personas and segmentation frameworks. Translate insight into practical recommendations that influence pricing, packaging and roadmap priorities. Sales enablement and value articulation Develop tools that help sales teams sell on value, not features. Create discovery guides, value propositions, objection-handling frameworks and business case support materials. Performance and impact Track product marketing contribution to win rates, deal size and growth. Use data to refine messaging, campaigns and GTM processes. Demonstrate tangible commercial impact from product marketing activity. AI Creation and management of AI agents in the PMM and GTM processes to drive efficiency and effectiveness Skills & Experience Significant product marketing experience, ideally within HR, Payroll or B2B SaaS. Experience delivering structured go-to-market plans in enterprise environments. Strong commercial awareness and comfort working with revenue metrics. Proven ability to turn complex product capability into simple, persuasive messaging. Experience supporting competitive intelligence and sales enablement programmes. Benefits & Culture At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services. Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; we re proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services. With Zellis you ll have the chance to stretch and challenge yourself in an environment that s varied, flexible and hugely supportive. We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you ll receive: A competitive base salary. 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. Private medical insurance. Life assurance 4x salary. Enhanced pension scheme with company contributions up to 8.5%. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.
Head of Housing Works We're looking for a proven leader to join Southampton City Council as the Head of Housing Works. This is a rare opportunity to lead a large and fast-paced in-house direct labour organisation (DLO) - Southampton's preferred and much prized delivery partner for maintaining and improving over 16,000 homes - while driving a shift to a more modern, performance-driven service that underpins the whole Housing system. You'll play a pivotal role in turning day-to-day delivery into a reliable, high-quality service for tenants, while acting as an intelligent supplier to Housing as it moves from recovery and reactive operations towards a more proactive, customer-centred landlord that delivers consistently strong services. About the team We're part of the Council's Residents' Services Directorate, which brings together housing, customer services and community support around a shared purpose: to make sure every resident has access to a safe, affordable and sustainable home, and to strengthen the communities that make Southampton a city of opportunity. Housing Works plays a critical delivery role within Housing's commissioning model - delivering repairs, maintenance, compliance, planned works and estates services across the city's housing stock. Through a large in-house workforce and supply chain, the service is responsible for ensuring homes are safe, well-maintained and available to meet demand. Working closely with colleagues across Housing and related services including Homelessness, Housing Works translates priorities, standards and investment decisions into effective delivery. It ensures that work is well planned, resources are used effectively and services are delivered consistently across the city - forming a key part of a joined-up housing system focused on better outcomes for tenants. This is a newly designed structure, and you will be joining at the point where it moves from design into delivery - shaping how Housing Works operates in practice and establishing the standards, culture and performance needed for short, medium and long-term improvement. About the role In August 2024, the Regulator for Social Housing identified serious failings in how we met the consumer standards. That judgement has been a turning point - and we're now using it to drive lasting improvements for tenants, residents and communities. Our intention is to rebuild confidence and deliver real, sustained change that improves the quality of homes and the lives of people who live in them - building on the progress we have already made over the last twelve months. As Head of Housing Works, you'll be a key member of the Housing Directorate Senior Leadership Team (SLT). Together, the SLT is responsible for ensuring Housing operates as part of a coherent system - owning delivery of Housing's overall purpose and making sure services operate in a joined-up, effective way. Within that, you will lead a large and complex delivery service responsible for repairs, maintenance, compliance, planned works and estates services across the city's housing stock and neighbourhoods. You will ensure services are safe, compliant and deliver value for money, giving tenants, the Council and the Regulator confidence that that Housing is under control and improving. You'll provide clear operational leadership across a large workforce and supply chain - setting priorities in line with commissions from your clients, establishing strong performance expectations and ensuring that work is outcome-focussed, well planned, delivered consistently and to customer expectations. You'll also lead the modernisation of Housing Works - improving productivity, strengthening planning and scheduling, and embedding better use of data and systems. With new core systems being introduced to support mobile working and scheduling, you will build on these foundations to establish more consistent, efficient and modern ways of working, and to drive better value from both the in-house workforce and the wider supply chain. You'll work closely with colleagues across Housing to act as an intelligent supplier - translating priorities, standards and investment decisions into effective delivery. This means shaping Housing Works as a high-performing, commercially aware delivery partner that makes the best use of its own capacity and external suppliers, delivers strong value for money, and feels fully part of a joined-up Housing team. You'll balance day-to-day operational grip with longer-term improvement, ensuring Housing Works supports the wider system to achieve better outcomes for tenants. Success will depend on working with others across Housing, the wider Council and partners. Together with the other Heads of Service, you'll help make Housing operate well as a coherent system that connects commissioning with delivery - maintaining performance today while driving sustained improvement over time. Everything you do will contribute to Southampton's vision to be a city of opportunity where everyone thrives through more equal, healthier, safer, growing and greener communities. Key responsibilities include: Lead a large in-house workforce and supply chain (over 400 staff and c.£33m p.a. spend) to deliver repairs, maintenance, compliance and planned works - ensuring services are safe, reliable, deliver value for money and meet regulatory requirements. Set clear priorities and performance expectations for staff - ensuring work is well planned, delivered consistently and right first time, where possible. Drive improvements in productivity, planning, scheduling and use of resources - reducing waste and improving outcomes for tenants. Act as an intelligent supplier to Housing - translating priorities, standards and investment decisions into effective delivery, and shaping demand and outcomes with commissioning colleagues. Develop Housing Works as a high-performing, commercially aware and modern delivery partner - making effective use of in-house capacity and external suppliers to deliver strong value for money. Lead and embed change across Housing Works - increasing flexibility and adaptability in how the service operates as part of Housing's new commissioning model, so it can respond to changing demand, new ways of working and wider local government reorganisation. Build strong leadership and management capability across Housing Works - developing depth, resilience and clear accountability at every level, so the service performs consistently without over-reliance on central control. About you: We're looking for an experienced and credible operational leader who can run a large, complex delivery service while driving sustained improvement in performance, value and customer outcomes. You will need: Degree-level education and/or a relevant professional or leadership qualification, or equivalent senior leadership experience in a complex operational environment. Significant experience leading large-scale operational services, ideally within housing, property, construction or a comparable environment - with accountability for delivery, performance and budgets. Strong commercial and financial awareness, with experience managing supply chains, improving productivity and delivering value for money across in-house and external delivery models. A track record of driving service improvement and change - strengthening planning, performance management and ways of working to deliver more consistent, reliable outcomes. The ability to lead through others - building strong leadership and management capability, creating clear accountability and enabling teams to perform without over-reliance on central control. Strong communication and influencing skills, with the ability to work effectively across organisational boundaries and build trusted relationships with colleagues, partners and stakeholders. Join us in delivering essential services and building a sustainable Southampton for all. For further information about this role, please view the job description. What we can offer you: Salary: The salary band for this role is £83,643 - £91,823. The starting salary is £83,643 with annual progression through the salary bands. Here at SCC we have a range of different benefits, a few examples can be found below. Excellent local government pension with 16.8% employer contribution Death in service benefit of x3 salary, and optional salary sacrifice shared cost AVC (additional voluntary contribution) Generous holiday 25-31 days, based on role and service Flexible working options (role-dependent) Family-friendly policies - Maternity, Paternity, Adoption, Shared/Unpaid Parental Leave, Time off for Dependents Training and development, including coaching and mentoring Health and wellbeing support - Employee Assistance Programme, Menopause Pledge, Mental Health First Aiders and access to a variety of staff networks Veteran-friendly employer with the Armed Forces Covenant Retail discounts and savings through the Southampton City Council benefits platform Discounted memberships at local sports and fitness centres Sustainable travel benefits - low emission car scheme, cycle to work, season ticket loans Employee volunteering scheme with 2 paid days leave to volunteer For further information on our benefits package, please visit: Employee benefits (southampton.gov.uk) . click apply for full job details
Apr 23, 2026
Full time
Head of Housing Works We're looking for a proven leader to join Southampton City Council as the Head of Housing Works. This is a rare opportunity to lead a large and fast-paced in-house direct labour organisation (DLO) - Southampton's preferred and much prized delivery partner for maintaining and improving over 16,000 homes - while driving a shift to a more modern, performance-driven service that underpins the whole Housing system. You'll play a pivotal role in turning day-to-day delivery into a reliable, high-quality service for tenants, while acting as an intelligent supplier to Housing as it moves from recovery and reactive operations towards a more proactive, customer-centred landlord that delivers consistently strong services. About the team We're part of the Council's Residents' Services Directorate, which brings together housing, customer services and community support around a shared purpose: to make sure every resident has access to a safe, affordable and sustainable home, and to strengthen the communities that make Southampton a city of opportunity. Housing Works plays a critical delivery role within Housing's commissioning model - delivering repairs, maintenance, compliance, planned works and estates services across the city's housing stock. Through a large in-house workforce and supply chain, the service is responsible for ensuring homes are safe, well-maintained and available to meet demand. Working closely with colleagues across Housing and related services including Homelessness, Housing Works translates priorities, standards and investment decisions into effective delivery. It ensures that work is well planned, resources are used effectively and services are delivered consistently across the city - forming a key part of a joined-up housing system focused on better outcomes for tenants. This is a newly designed structure, and you will be joining at the point where it moves from design into delivery - shaping how Housing Works operates in practice and establishing the standards, culture and performance needed for short, medium and long-term improvement. About the role In August 2024, the Regulator for Social Housing identified serious failings in how we met the consumer standards. That judgement has been a turning point - and we're now using it to drive lasting improvements for tenants, residents and communities. Our intention is to rebuild confidence and deliver real, sustained change that improves the quality of homes and the lives of people who live in them - building on the progress we have already made over the last twelve months. As Head of Housing Works, you'll be a key member of the Housing Directorate Senior Leadership Team (SLT). Together, the SLT is responsible for ensuring Housing operates as part of a coherent system - owning delivery of Housing's overall purpose and making sure services operate in a joined-up, effective way. Within that, you will lead a large and complex delivery service responsible for repairs, maintenance, compliance, planned works and estates services across the city's housing stock and neighbourhoods. You will ensure services are safe, compliant and deliver value for money, giving tenants, the Council and the Regulator confidence that that Housing is under control and improving. You'll provide clear operational leadership across a large workforce and supply chain - setting priorities in line with commissions from your clients, establishing strong performance expectations and ensuring that work is outcome-focussed, well planned, delivered consistently and to customer expectations. You'll also lead the modernisation of Housing Works - improving productivity, strengthening planning and scheduling, and embedding better use of data and systems. With new core systems being introduced to support mobile working and scheduling, you will build on these foundations to establish more consistent, efficient and modern ways of working, and to drive better value from both the in-house workforce and the wider supply chain. You'll work closely with colleagues across Housing to act as an intelligent supplier - translating priorities, standards and investment decisions into effective delivery. This means shaping Housing Works as a high-performing, commercially aware delivery partner that makes the best use of its own capacity and external suppliers, delivers strong value for money, and feels fully part of a joined-up Housing team. You'll balance day-to-day operational grip with longer-term improvement, ensuring Housing Works supports the wider system to achieve better outcomes for tenants. Success will depend on working with others across Housing, the wider Council and partners. Together with the other Heads of Service, you'll help make Housing operate well as a coherent system that connects commissioning with delivery - maintaining performance today while driving sustained improvement over time. Everything you do will contribute to Southampton's vision to be a city of opportunity where everyone thrives through more equal, healthier, safer, growing and greener communities. Key responsibilities include: Lead a large in-house workforce and supply chain (over 400 staff and c.£33m p.a. spend) to deliver repairs, maintenance, compliance and planned works - ensuring services are safe, reliable, deliver value for money and meet regulatory requirements. Set clear priorities and performance expectations for staff - ensuring work is well planned, delivered consistently and right first time, where possible. Drive improvements in productivity, planning, scheduling and use of resources - reducing waste and improving outcomes for tenants. Act as an intelligent supplier to Housing - translating priorities, standards and investment decisions into effective delivery, and shaping demand and outcomes with commissioning colleagues. Develop Housing Works as a high-performing, commercially aware and modern delivery partner - making effective use of in-house capacity and external suppliers to deliver strong value for money. Lead and embed change across Housing Works - increasing flexibility and adaptability in how the service operates as part of Housing's new commissioning model, so it can respond to changing demand, new ways of working and wider local government reorganisation. Build strong leadership and management capability across Housing Works - developing depth, resilience and clear accountability at every level, so the service performs consistently without over-reliance on central control. About you: We're looking for an experienced and credible operational leader who can run a large, complex delivery service while driving sustained improvement in performance, value and customer outcomes. You will need: Degree-level education and/or a relevant professional or leadership qualification, or equivalent senior leadership experience in a complex operational environment. Significant experience leading large-scale operational services, ideally within housing, property, construction or a comparable environment - with accountability for delivery, performance and budgets. Strong commercial and financial awareness, with experience managing supply chains, improving productivity and delivering value for money across in-house and external delivery models. A track record of driving service improvement and change - strengthening planning, performance management and ways of working to deliver more consistent, reliable outcomes. The ability to lead through others - building strong leadership and management capability, creating clear accountability and enabling teams to perform without over-reliance on central control. Strong communication and influencing skills, with the ability to work effectively across organisational boundaries and build trusted relationships with colleagues, partners and stakeholders. Join us in delivering essential services and building a sustainable Southampton for all. For further information about this role, please view the job description. What we can offer you: Salary: The salary band for this role is £83,643 - £91,823. The starting salary is £83,643 with annual progression through the salary bands. Here at SCC we have a range of different benefits, a few examples can be found below. Excellent local government pension with 16.8% employer contribution Death in service benefit of x3 salary, and optional salary sacrifice shared cost AVC (additional voluntary contribution) Generous holiday 25-31 days, based on role and service Flexible working options (role-dependent) Family-friendly policies - Maternity, Paternity, Adoption, Shared/Unpaid Parental Leave, Time off for Dependents Training and development, including coaching and mentoring Health and wellbeing support - Employee Assistance Programme, Menopause Pledge, Mental Health First Aiders and access to a variety of staff networks Veteran-friendly employer with the Armed Forces Covenant Retail discounts and savings through the Southampton City Council benefits platform Discounted memberships at local sports and fitness centres Sustainable travel benefits - low emission car scheme, cycle to work, season ticket loans Employee volunteering scheme with 2 paid days leave to volunteer For further information on our benefits package, please visit: Employee benefits (southampton.gov.uk) . click apply for full job details
Head of Procurement We re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do. So we re on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind. We are one of the UK s fully funded Altnets. Our mission relies on a team full of inspiring, customer obsessed people, and we re looking for a Head of Procurement to play a pivotal role in our transformation and growth. This is an opportunity for a leader who is energised by driving commercial excellence, thrives on building strong partnerships, and takes pride in creating long-term value. Could that be you? Here s why you ll love this role -You will lead on our procurement transformation journey, with full ownership of our spend which is well in excess of £100m across 600 partners. - By establishing robust frameworks, you ll hold suppliers accountable for delivery, cost, and quality, ensuring best-in-class outcomes. - With a focus on efficiency, you ll champion digitisation and automation, maximising ROI from systems like Salesforce while streamlining processes. - Through leadership and mentoring, you ll develop a high-performance team, building career pathways and fostering a culture of accountability and continuous improvement. Here s why you ll be great in this role - You will be an accomplished senior procurement leader with a proven background in customer-obsessed, high-growth organisations ideally with exposure to private equity environments, challenger brands, or high-tech businesses where digitisation and automation are at the core. - Leveraging strong commercial acumen, you ll excel in negotiations, cost control, and supplier accountability, consistently driving measurable savings. - Backed by experience in digitisation and automation, you ll use technology to enhance visibility, governance, and efficiency across procurement. - As an influential leader, you ll inspire cultural change, embedding cost-consciousness, customer focus, and best practice across the business. The benefits - Pension 5% employer / 5% employee contribution. - Health Cashback Scheme Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts. - 25 days annual leave + bank holidays, your birthday, house move and wedding day off. - Option to buy or sell up to 5 additional days annual leave - Enhanced Paternity/Maternity/Adoption leave - High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc. - Free Parking on site. - Regular Lunch & Learns - Social Events Summer and End of Year parties etc. - Customer Obsessed Awards - Regular opportunities to win! Note to agencies Quickline have an internal recruitment team. We will not accept unsolicited CVs from any source other than directly from a candidate via our Applicant Tracking System ( ATS ). Any unsolicited CVs sent to Quickline, via the Quickline careers email address, directly to Quickline employees or managers, will be considered Quickline property and Quickline are free to contact those prospective candidates directly with zero financial repercussions. For further information refer to our careers page. Please note: You must have the right to work in the UK in order to be successfully appointed to this role
Apr 23, 2026
Full time
Head of Procurement We re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do. So we re on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind. We are one of the UK s fully funded Altnets. Our mission relies on a team full of inspiring, customer obsessed people, and we re looking for a Head of Procurement to play a pivotal role in our transformation and growth. This is an opportunity for a leader who is energised by driving commercial excellence, thrives on building strong partnerships, and takes pride in creating long-term value. Could that be you? Here s why you ll love this role -You will lead on our procurement transformation journey, with full ownership of our spend which is well in excess of £100m across 600 partners. - By establishing robust frameworks, you ll hold suppliers accountable for delivery, cost, and quality, ensuring best-in-class outcomes. - With a focus on efficiency, you ll champion digitisation and automation, maximising ROI from systems like Salesforce while streamlining processes. - Through leadership and mentoring, you ll develop a high-performance team, building career pathways and fostering a culture of accountability and continuous improvement. Here s why you ll be great in this role - You will be an accomplished senior procurement leader with a proven background in customer-obsessed, high-growth organisations ideally with exposure to private equity environments, challenger brands, or high-tech businesses where digitisation and automation are at the core. - Leveraging strong commercial acumen, you ll excel in negotiations, cost control, and supplier accountability, consistently driving measurable savings. - Backed by experience in digitisation and automation, you ll use technology to enhance visibility, governance, and efficiency across procurement. - As an influential leader, you ll inspire cultural change, embedding cost-consciousness, customer focus, and best practice across the business. The benefits - Pension 5% employer / 5% employee contribution. - Health Cashback Scheme Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts. - 25 days annual leave + bank holidays, your birthday, house move and wedding day off. - Option to buy or sell up to 5 additional days annual leave - Enhanced Paternity/Maternity/Adoption leave - High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc. - Free Parking on site. - Regular Lunch & Learns - Social Events Summer and End of Year parties etc. - Customer Obsessed Awards - Regular opportunities to win! Note to agencies Quickline have an internal recruitment team. We will not accept unsolicited CVs from any source other than directly from a candidate via our Applicant Tracking System ( ATS ). Any unsolicited CVs sent to Quickline, via the Quickline careers email address, directly to Quickline employees or managers, will be considered Quickline property and Quickline are free to contact those prospective candidates directly with zero financial repercussions. For further information refer to our careers page. Please note: You must have the right to work in the UK in order to be successfully appointed to this role
Practice Workflow Senior Manager Department: Operations Employment Type: Permanent Location: Belfast Description We're looking for a driven and hands on operational leader to take our Tax practice to the next level. As a Practice Workflow Senior Manager, you'll be at the head of the day to day operation orchestrating workflow, driving efficiency, and ensuring the team performs at its best. Acting as the key operational lead below Partner level, you'll translate strategic direction into seamless execution, making sure plans turn into results. This is a pivotal role designed to free up Partner capacity, strengthen team performance, and create a high functioning, well organised practice. You'll bring structure, clarity, and accountability to everything from workflow management and resource planning to client onboarding and WIP/billing discipline. You'll also play a central role in embedding Sumer NI's values and culture into everyday practice, helping shape a collaborative, high performing environment. You'll own and elevate the client services administration function across the Tax team - ensuring a professional, consistent and efficient experience for both clients and colleagues. If you thrive on bringing order to complexity, enjoy improving processes, and want to make a visible impact in a growing, ambitious firm, this is an opportunity to truly make the role your own. Key Responsibilities Workflow, Capacity & Operations Leadership Own the end to end workflow for the Tax team: capacity planning, work allocation, progress monitoring and deadline management. Run weekly/monthly operational routines (workflow meetings, schedule reviews, billing cycles). Maintain visibility of deadlines, client commitments and resource bottlenecks; escrow risks early. Create structure, predictability and improved turnaround times across the team. Provide Partners with regular insights and reporting on workflow health and operational risks. Team Leadership & Culture Line management duties, ensuring clarity, development, productivity and performance. Support improvement of team culture; embed Sumer NI's values and expected behaviours. Lead by example: clear communication, accountability, high standards and consistent follow through. Performance, Training & Team Development Coordinate the entire appraisal cycle: scheduling, documentation, tracking completion and nudging where needed. Build and maintain a training plan for all sub teams and grades; oversee delivery and attendance. Set up and track coaching sessions (technical and behavioural) to support capability building. Support Partners and Managers with performance insights and follow up actions. Client Service Administration & Onboarding Compliance Own and improve the full client onboarding workflow for the Tax team, including: AML checks Conflict of Interest reviews Letters of Engagement (issue, renewal, tracking) Ensuring all onboarding steps are completed before work commences. Implement best practice admin processes to support high quality client experience. WIP, Billing & Revenue Recognition Discipline Ensure rigorous WIP management and monthly billing compliance in line with Sumer NI's Revenue Recognition Policy. Drive WIP hygiene: ensure timeliness, accurate staging, and removal of aged items. Coordinate billing readiness each month and ensure the team delivers on billable commitments. Provide Partners with clear reporting: billing pipeline, aged WIP, exceptions and required actions. Practice Improvement & Change Management Act as a champion for change within the Tax team, promoting adoption of new systems, processes and workflows. Support implementation of new IT tools, ensuring training, documentation and user adoption. Identify inefficiencies and recommend practical, commercial solutions to improve team operations. Ensure consistent standards across the practice. Skills, Knowledge & Expertise Operational, workflow or practice management experience within professional services (accountancy, legal, consulting, financial services or similar). Strong experience running day to day team operations, workflow, capacity planning and people routines. Demonstrated success working with senior leaders in a fast paced environment. Experience leading or supervising admin or operational staff. Experience improving processes and implementing change. Desirable Knowledge of AML or client onboarding in a regulated environment. Understanding of WIP, billing and revenue processes. Experience in an accountancy/tax practice is helpful but not required. Skills & Behaviours Commercial mindset with understanding of how operations impact revenue and client service. Strong personality: resilient, confident and able to push back appropriately. Hands on and detail oriented: enjoys operational ownership and follow through. Excellent organisation and communication skills. Natural leader who drives accountability and consistency. Calm under pressure; pragmatic problem solver. Champion of continuous improvement. At Sumer, we know everyone's journey is different. That's why we're committed to fairness, removing barriers, and giving people the support they need to do their best work. If you need any support during the hiring process, just let us know. Our values represent what matters most to us and guide how we work every day: We Shine Together We Do the Right Thing We Make It Count We know diverse teams make us stronger. That's why we're creating an inclusive workplace where everyone belongs and differences are valued and celebrated.
Apr 23, 2026
Full time
Practice Workflow Senior Manager Department: Operations Employment Type: Permanent Location: Belfast Description We're looking for a driven and hands on operational leader to take our Tax practice to the next level. As a Practice Workflow Senior Manager, you'll be at the head of the day to day operation orchestrating workflow, driving efficiency, and ensuring the team performs at its best. Acting as the key operational lead below Partner level, you'll translate strategic direction into seamless execution, making sure plans turn into results. This is a pivotal role designed to free up Partner capacity, strengthen team performance, and create a high functioning, well organised practice. You'll bring structure, clarity, and accountability to everything from workflow management and resource planning to client onboarding and WIP/billing discipline. You'll also play a central role in embedding Sumer NI's values and culture into everyday practice, helping shape a collaborative, high performing environment. You'll own and elevate the client services administration function across the Tax team - ensuring a professional, consistent and efficient experience for both clients and colleagues. If you thrive on bringing order to complexity, enjoy improving processes, and want to make a visible impact in a growing, ambitious firm, this is an opportunity to truly make the role your own. Key Responsibilities Workflow, Capacity & Operations Leadership Own the end to end workflow for the Tax team: capacity planning, work allocation, progress monitoring and deadline management. Run weekly/monthly operational routines (workflow meetings, schedule reviews, billing cycles). Maintain visibility of deadlines, client commitments and resource bottlenecks; escrow risks early. Create structure, predictability and improved turnaround times across the team. Provide Partners with regular insights and reporting on workflow health and operational risks. Team Leadership & Culture Line management duties, ensuring clarity, development, productivity and performance. Support improvement of team culture; embed Sumer NI's values and expected behaviours. Lead by example: clear communication, accountability, high standards and consistent follow through. Performance, Training & Team Development Coordinate the entire appraisal cycle: scheduling, documentation, tracking completion and nudging where needed. Build and maintain a training plan for all sub teams and grades; oversee delivery and attendance. Set up and track coaching sessions (technical and behavioural) to support capability building. Support Partners and Managers with performance insights and follow up actions. Client Service Administration & Onboarding Compliance Own and improve the full client onboarding workflow for the Tax team, including: AML checks Conflict of Interest reviews Letters of Engagement (issue, renewal, tracking) Ensuring all onboarding steps are completed before work commences. Implement best practice admin processes to support high quality client experience. WIP, Billing & Revenue Recognition Discipline Ensure rigorous WIP management and monthly billing compliance in line with Sumer NI's Revenue Recognition Policy. Drive WIP hygiene: ensure timeliness, accurate staging, and removal of aged items. Coordinate billing readiness each month and ensure the team delivers on billable commitments. Provide Partners with clear reporting: billing pipeline, aged WIP, exceptions and required actions. Practice Improvement & Change Management Act as a champion for change within the Tax team, promoting adoption of new systems, processes and workflows. Support implementation of new IT tools, ensuring training, documentation and user adoption. Identify inefficiencies and recommend practical, commercial solutions to improve team operations. Ensure consistent standards across the practice. Skills, Knowledge & Expertise Operational, workflow or practice management experience within professional services (accountancy, legal, consulting, financial services or similar). Strong experience running day to day team operations, workflow, capacity planning and people routines. Demonstrated success working with senior leaders in a fast paced environment. Experience leading or supervising admin or operational staff. Experience improving processes and implementing change. Desirable Knowledge of AML or client onboarding in a regulated environment. Understanding of WIP, billing and revenue processes. Experience in an accountancy/tax practice is helpful but not required. Skills & Behaviours Commercial mindset with understanding of how operations impact revenue and client service. Strong personality: resilient, confident and able to push back appropriately. Hands on and detail oriented: enjoys operational ownership and follow through. Excellent organisation and communication skills. Natural leader who drives accountability and consistency. Calm under pressure; pragmatic problem solver. Champion of continuous improvement. At Sumer, we know everyone's journey is different. That's why we're committed to fairness, removing barriers, and giving people the support they need to do their best work. If you need any support during the hiring process, just let us know. Our values represent what matters most to us and guide how we work every day: We Shine Together We Do the Right Thing We Make It Count We know diverse teams make us stronger. That's why we're creating an inclusive workplace where everyone belongs and differences are valued and celebrated.
Finstech Consulting are looking for a Programme Director to work with our Insurance Broking client, within their global technology team. Working closely with a global vendor, the role is responsible for shaping, optimising and maturing the global Device as a Service (DaaS) operating model, driving operating excellence, service stability and an improved colleague experience at scale. You will lead a small programme team and work closely with a globally distributed BAU team, external partners and senior stakeholders to refine, prioritise and deliver a portfolio of enhancements, underpinned by data insights and ensure successful transition into stable BAU operations. We are seeking a pragmatic, outcome focused and adaptable leader with demonstrable success delivering similar service-improvement programmes in lean, complex environments where hands-on delivery is required alongside programme leadership. The successful candidate will ideally be based within commutable distance of London, as there may be a requirement for regular travel into the office, but a fully remote role may be considered for the right person. The role is outside of IR35, on a SOW basis for which the specific deliverables are expected to be completed by the end of 2026. All necessary hardware will be provided by the client as access to their networks is required to successfully support the project. Key Responsibilities: ? Work closely with the BAU team to enhance the end to end device lifecycle, including procurement, provisioning, deployment, support, refresh and disposal.? Drive improvements in service maturity, operational effectiveness and colleague experience, aligned to agreed outcomes and success measures.? Lead delivery of a plan of enhancements, prioritising initiatives and ensuring changes are implemented effectively and embedded into BAU operations.? Own the transition from programme delivery into stable BAU, with clearly defined success metrics and a comprehensive suite of supporting documentation.? Review existing programme governance and strengthen controls, cadence transparency and reporting where required.? Influence and communicate effectively with senior stakeholders across Technology, Finance, Procurement and the wider business.? Build strong partnerships across Technology, global functions and external partners to drive adoption, alignment and continuous improvement.? Work closely with the DaaS partner to materially improve service delivery, performance and outcomes.? Coordinate closely with Finance, Procurement, internal DaaS Finance and DaaS BAU teams to ensure joined up planning, forecasting and execution.? Enhance standard templates and tracking mechanisms for forecasting, ordering and budgeting across multiple countries and device models.? Improve procurement processes to reduce complexity, streamline approvals and lower operational overhead.? Ensure comprehensive documentation is created and maintained, including process flows, Standard Operating Procedures (SOPs), and governance artefacts.? Use data and insights to inform prioritisation, measure outcomes, and support ongoing management reporting and governance. Key Experience ? 10+ years? experience delivering complex, large-scale global technology programmes, including transitioning services into stable BAU operations, experience in device management is strongly preferred.? Demonstrated experience leading and delivering programmes in lean teams, where success requires hands on involvement alongside programme accountability.? Proven leadership of global Technology teams in complex matrix organisations, including influencing without direct authority.? Deep experience in vendor/partner management, including commercial negotiation and performance oversight.? Strong understanding of modern device management technologies and end to end device lifecycle management.? Strong experience working with ServiceNow within an operational or service management context.? Demonstrated capability in strategic planning, cost optimisation, and budget ownership.? Experience operating within risk, compliance and audit frameworks in regulated environments, both internally and with external partners.? Strong familiarity with ITIL/ITSM practices, service management and operational governance.? Strategic thinker with strong execution discipline and results-driven mindset.? Pragmatic, adaptable and proactive, comfortable operating in fast-paced, evolving environments.? Exceptional relationship-building, influencing and communication skills at all levels, both internally and externally.? Comfortable operating with ambiguity, making progress while maintaining appropriate structure, documentation and controls.
Apr 23, 2026
Contractor
Finstech Consulting are looking for a Programme Director to work with our Insurance Broking client, within their global technology team. Working closely with a global vendor, the role is responsible for shaping, optimising and maturing the global Device as a Service (DaaS) operating model, driving operating excellence, service stability and an improved colleague experience at scale. You will lead a small programme team and work closely with a globally distributed BAU team, external partners and senior stakeholders to refine, prioritise and deliver a portfolio of enhancements, underpinned by data insights and ensure successful transition into stable BAU operations. We are seeking a pragmatic, outcome focused and adaptable leader with demonstrable success delivering similar service-improvement programmes in lean, complex environments where hands-on delivery is required alongside programme leadership. The successful candidate will ideally be based within commutable distance of London, as there may be a requirement for regular travel into the office, but a fully remote role may be considered for the right person. The role is outside of IR35, on a SOW basis for which the specific deliverables are expected to be completed by the end of 2026. All necessary hardware will be provided by the client as access to their networks is required to successfully support the project. Key Responsibilities: ? Work closely with the BAU team to enhance the end to end device lifecycle, including procurement, provisioning, deployment, support, refresh and disposal.? Drive improvements in service maturity, operational effectiveness and colleague experience, aligned to agreed outcomes and success measures.? Lead delivery of a plan of enhancements, prioritising initiatives and ensuring changes are implemented effectively and embedded into BAU operations.? Own the transition from programme delivery into stable BAU, with clearly defined success metrics and a comprehensive suite of supporting documentation.? Review existing programme governance and strengthen controls, cadence transparency and reporting where required.? Influence and communicate effectively with senior stakeholders across Technology, Finance, Procurement and the wider business.? Build strong partnerships across Technology, global functions and external partners to drive adoption, alignment and continuous improvement.? Work closely with the DaaS partner to materially improve service delivery, performance and outcomes.? Coordinate closely with Finance, Procurement, internal DaaS Finance and DaaS BAU teams to ensure joined up planning, forecasting and execution.? Enhance standard templates and tracking mechanisms for forecasting, ordering and budgeting across multiple countries and device models.? Improve procurement processes to reduce complexity, streamline approvals and lower operational overhead.? Ensure comprehensive documentation is created and maintained, including process flows, Standard Operating Procedures (SOPs), and governance artefacts.? Use data and insights to inform prioritisation, measure outcomes, and support ongoing management reporting and governance. Key Experience ? 10+ years? experience delivering complex, large-scale global technology programmes, including transitioning services into stable BAU operations, experience in device management is strongly preferred.? Demonstrated experience leading and delivering programmes in lean teams, where success requires hands on involvement alongside programme accountability.? Proven leadership of global Technology teams in complex matrix organisations, including influencing without direct authority.? Deep experience in vendor/partner management, including commercial negotiation and performance oversight.? Strong understanding of modern device management technologies and end to end device lifecycle management.? Strong experience working with ServiceNow within an operational or service management context.? Demonstrated capability in strategic planning, cost optimisation, and budget ownership.? Experience operating within risk, compliance and audit frameworks in regulated environments, both internally and with external partners.? Strong familiarity with ITIL/ITSM practices, service management and operational governance.? Strategic thinker with strong execution discipline and results-driven mindset.? Pragmatic, adaptable and proactive, comfortable operating in fast-paced, evolving environments.? Exceptional relationship-building, influencing and communication skills at all levels, both internally and externally.? Comfortable operating with ambiguity, making progress while maintaining appropriate structure, documentation and controls.
Company Outline Job Role: Director of Sales Location: Hybrid/Leicester Salary: Package of £105,000 - £110,000 inc. of car allowance + Up to £30,000 Commission Contract Type: Permanent, full time What We CanOffer You: 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Performance-Related Bonus, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources Why do we want you? Mercia, part of Wilmington Plc, is seeking a highly professional and strategically minded Director of Sales to lead commercial growth across our expanding portfolio. We are looking for someone who comes from a professional, regulated financial environment ideally accounting, audit, tax, or banking with a proven ability to win, grow and develop new business within a modern B2B sales operation. You will oversee a team of 15, form a key part of the Senior Leadership Team, and play a central role in driving sustainable growth. We are looking for a calm, considerate and rational leader who brings credibility, strong commercial judgement, and a sophisticated approach to relationship-led sales. This is an exciting opportunity for a seasoned commercial leader or a Commercial Director ready to step up into a broader strategic role. You must also bring an awareness of AI advancements and a willingness to adopt new technologies to enhance sales capability and client engagement. Please note: To complete your application, you will be redirected to Wilmington plc's career site. At Wilmington plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked "apply"! Job purpose, tasks and responsibilities The role will develop, lead and progress commercial opportunities to accelerate Mercia's growth and performance. You will shape and execute a focused growth strategy while evolving our commercial approach across strategy, leadership, sales performance and client development. You Will Be Responsible For: Developing, implementing and managing the sales strategy and ensure a consistent corporate image across all channels Leading, motivating and developing a sales team of 15, ensuring high performance, collaboration and accountability Defining and driving a modern, ethical and consultative sales culture aligned with professional services markets Identifying client needs and co create tailored commercial solutions across Mercia's Promote, Support and Train offerings Driving new business acquisition, secure major wins, and expand strategic accounts Leading forecasting, pipeline management, sector targeting and performance goal setting to grow market share Planning and optimising sales lead generation campaigns and measure performance Preparing and presenting commercial reports, including sales results and growth opportunities Analysing sales performance against targets to determine effectiveness and adjust strategies accordingly and maintain strong senior-level relationships with key accounts Acting as an escalation point for major client discussions, ensuring exceptional standards of service Providing client insights to product teams to support continuous product and service improvements Championing the use of Salesforce to enhance targeting, pipeline management and sales execution Managing the sales and marketing cost budgets responsibly Representing Mercia professionally at senior client meetings and industry events Driving modernisation within the sales function, including adoption of AI enabled tools and emerging technologies What's the Best Thing About This Role? This role gives you direct influence over Mercia's commercial strategy and growth trajectory. You'll guide a talented sales team, shape our approach to client engagement, and play a key part in driving the success of a market leading professional services brand. It's a role with significant autonomy, visibility and real impact. What's the Most Challenging Thing About This Role? You will be expected to deliver strong results quickly while simultaneously embedding a more modern, data led and client centric sales approach. Balancing strategic leadership, team development, new business acquisition and stakeholder management requires a calm, structured and commercially astute leader. Essential and desirable capabilities To be successful in this role, you must have: Strong B2B sales leadership experience within accounting, tax, audit, or banking/finance Demonstrable success in winning, growing, and developing new business Experience leading high-performing teams and influencing at SLT level Ability to operate strategically while driving day to day performance Excellent communication skills and the ability to build strong relationships across internal and external stakeholders A modern, analytical and client centric approach to sales, with strong numeracy and resilience A leadership style that is professional, calm, considerate and rational Awareness of AI developments and openness to using technology to enhance performance To be successful in this role, it would be great if you have: Experience selling into professional services, ideally the accountancy marketplace Understanding of regulatory environments affecting finance, audit and tax teams Ability to use data and analytics to shape sales decisions Confidence representing the business at senior meetings and industry events A collaborative, cross-functional mindset We know it's not a skill, but the successful candidate must have permission to work in the role's location by the start of their employment. Before you go About us Mercia, part of Wilmington plc, is a leading provider of training, compliance, and support services to the UK accountancy profession. Our focus is on helping accountants stay ahead of regulatory change and technical updates while supporting their development through practical learning resources. Join us and do Work That Means Something At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you'll not only make a real difference for our customers, you'll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities. Whether you're just starting out, returning to work after a break, or looking to take your next step, you'll be doing work with meaning. Join us and make a real difference. Click on "APPLY" today! The Legal Bit! The statements above are intended to describe the general nature and level of work performed by employees assigned to this role. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position. Please note that this role may remain advertised until an offer of employment has been made.
Apr 23, 2026
Full time
Company Outline Job Role: Director of Sales Location: Hybrid/Leicester Salary: Package of £105,000 - £110,000 inc. of car allowance + Up to £30,000 Commission Contract Type: Permanent, full time What We CanOffer You: 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Performance-Related Bonus, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources Why do we want you? Mercia, part of Wilmington Plc, is seeking a highly professional and strategically minded Director of Sales to lead commercial growth across our expanding portfolio. We are looking for someone who comes from a professional, regulated financial environment ideally accounting, audit, tax, or banking with a proven ability to win, grow and develop new business within a modern B2B sales operation. You will oversee a team of 15, form a key part of the Senior Leadership Team, and play a central role in driving sustainable growth. We are looking for a calm, considerate and rational leader who brings credibility, strong commercial judgement, and a sophisticated approach to relationship-led sales. This is an exciting opportunity for a seasoned commercial leader or a Commercial Director ready to step up into a broader strategic role. You must also bring an awareness of AI advancements and a willingness to adopt new technologies to enhance sales capability and client engagement. Please note: To complete your application, you will be redirected to Wilmington plc's career site. At Wilmington plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked "apply"! Job purpose, tasks and responsibilities The role will develop, lead and progress commercial opportunities to accelerate Mercia's growth and performance. You will shape and execute a focused growth strategy while evolving our commercial approach across strategy, leadership, sales performance and client development. You Will Be Responsible For: Developing, implementing and managing the sales strategy and ensure a consistent corporate image across all channels Leading, motivating and developing a sales team of 15, ensuring high performance, collaboration and accountability Defining and driving a modern, ethical and consultative sales culture aligned with professional services markets Identifying client needs and co create tailored commercial solutions across Mercia's Promote, Support and Train offerings Driving new business acquisition, secure major wins, and expand strategic accounts Leading forecasting, pipeline management, sector targeting and performance goal setting to grow market share Planning and optimising sales lead generation campaigns and measure performance Preparing and presenting commercial reports, including sales results and growth opportunities Analysing sales performance against targets to determine effectiveness and adjust strategies accordingly and maintain strong senior-level relationships with key accounts Acting as an escalation point for major client discussions, ensuring exceptional standards of service Providing client insights to product teams to support continuous product and service improvements Championing the use of Salesforce to enhance targeting, pipeline management and sales execution Managing the sales and marketing cost budgets responsibly Representing Mercia professionally at senior client meetings and industry events Driving modernisation within the sales function, including adoption of AI enabled tools and emerging technologies What's the Best Thing About This Role? This role gives you direct influence over Mercia's commercial strategy and growth trajectory. You'll guide a talented sales team, shape our approach to client engagement, and play a key part in driving the success of a market leading professional services brand. It's a role with significant autonomy, visibility and real impact. What's the Most Challenging Thing About This Role? You will be expected to deliver strong results quickly while simultaneously embedding a more modern, data led and client centric sales approach. Balancing strategic leadership, team development, new business acquisition and stakeholder management requires a calm, structured and commercially astute leader. Essential and desirable capabilities To be successful in this role, you must have: Strong B2B sales leadership experience within accounting, tax, audit, or banking/finance Demonstrable success in winning, growing, and developing new business Experience leading high-performing teams and influencing at SLT level Ability to operate strategically while driving day to day performance Excellent communication skills and the ability to build strong relationships across internal and external stakeholders A modern, analytical and client centric approach to sales, with strong numeracy and resilience A leadership style that is professional, calm, considerate and rational Awareness of AI developments and openness to using technology to enhance performance To be successful in this role, it would be great if you have: Experience selling into professional services, ideally the accountancy marketplace Understanding of regulatory environments affecting finance, audit and tax teams Ability to use data and analytics to shape sales decisions Confidence representing the business at senior meetings and industry events A collaborative, cross-functional mindset We know it's not a skill, but the successful candidate must have permission to work in the role's location by the start of their employment. Before you go About us Mercia, part of Wilmington plc, is a leading provider of training, compliance, and support services to the UK accountancy profession. Our focus is on helping accountants stay ahead of regulatory change and technical updates while supporting their development through practical learning resources. Join us and do Work That Means Something At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you'll not only make a real difference for our customers, you'll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities. Whether you're just starting out, returning to work after a break, or looking to take your next step, you'll be doing work with meaning. Join us and make a real difference. Click on "APPLY" today! The Legal Bit! The statements above are intended to describe the general nature and level of work performed by employees assigned to this role. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position. Please note that this role may remain advertised until an offer of employment has been made.
Senior Operations Manager - Area 01 Location: Field-based across Watford, North West London (Head Office: Mundells, Welwyn Garden City) Salary Range: £43,591 - £49,014 per Annum (DOE) Car allowance: £2,000 per Annum Hours: Full-time, 37 hours per week Contract: Permanent Reports to: Regional Operations Manager Lead High-Quality Operational Delivery Across a Multi-Site Catering Portfolio Are you an experienced multi-site operations leader who thrives on delivering exceptional food, service and safety standards? HCL is seeking a Senior Operations Manager to oversee a portfolio of primary and secondary school contracts in leading Operations Managers and ensuring schools receive high-quality, nutritious and engaging food experiences. This role also covers the following areas: Watford North West London Areas What You'll Lead Operational performance across a large multi-site portfolio, ensuring consistent food, service and safety standards. A team of Operations Managers and mobile workforce, providing coaching, development and performance oversight. Strategic relationships with clients, acting as a senior escalation point for service reviews and queries. Commercial performance, including food and labour cost control and contract retention. Mobilisation of new contracts, ensuring full operational readiness and compliance. Digital adoption across sites, ensuring accurate reporting and effective use of company systems. What You'll Bring Experience leading multi-site operations in education or contract catering. Strong commercial acumen including pricing, contract variations and budgeting. Ability to build senior client relationships and deliver solutions that balance value and sustainability. Proven people leadership with experience developing managers and chefs. Knowledge of Food Safety, Health & Safety, safeguarding and compliance requirements. A proactive, organised and resilient approach in a fast-paced environment. Full UK driving licence and willingness to travel widely across the region. Why Join HCL? Competitive salary Generous holiday entitlement Good pension scheme Life assurance & Employee Assistance Programme A values-driven organisation committed to quality, innovation and community Strong focus on personal development and leadership growth Apply Now If you're a forward-thinking operational leader who enjoys driving performance, inspiring teams and delivering outstanding customer outcomes, we'd love to hear from you.
Apr 23, 2026
Full time
Senior Operations Manager - Area 01 Location: Field-based across Watford, North West London (Head Office: Mundells, Welwyn Garden City) Salary Range: £43,591 - £49,014 per Annum (DOE) Car allowance: £2,000 per Annum Hours: Full-time, 37 hours per week Contract: Permanent Reports to: Regional Operations Manager Lead High-Quality Operational Delivery Across a Multi-Site Catering Portfolio Are you an experienced multi-site operations leader who thrives on delivering exceptional food, service and safety standards? HCL is seeking a Senior Operations Manager to oversee a portfolio of primary and secondary school contracts in leading Operations Managers and ensuring schools receive high-quality, nutritious and engaging food experiences. This role also covers the following areas: Watford North West London Areas What You'll Lead Operational performance across a large multi-site portfolio, ensuring consistent food, service and safety standards. A team of Operations Managers and mobile workforce, providing coaching, development and performance oversight. Strategic relationships with clients, acting as a senior escalation point for service reviews and queries. Commercial performance, including food and labour cost control and contract retention. Mobilisation of new contracts, ensuring full operational readiness and compliance. Digital adoption across sites, ensuring accurate reporting and effective use of company systems. What You'll Bring Experience leading multi-site operations in education or contract catering. Strong commercial acumen including pricing, contract variations and budgeting. Ability to build senior client relationships and deliver solutions that balance value and sustainability. Proven people leadership with experience developing managers and chefs. Knowledge of Food Safety, Health & Safety, safeguarding and compliance requirements. A proactive, organised and resilient approach in a fast-paced environment. Full UK driving licence and willingness to travel widely across the region. Why Join HCL? Competitive salary Generous holiday entitlement Good pension scheme Life assurance & Employee Assistance Programme A values-driven organisation committed to quality, innovation and community Strong focus on personal development and leadership growth Apply Now If you're a forward-thinking operational leader who enjoys driving performance, inspiring teams and delivering outstanding customer outcomes, we'd love to hear from you.
Company Description Rexel is a worldwide expert in distributing electric and energy-efficient products and services. Our aim is simple: provide smart electrical solutions that improve the comfort, safety and security of homes, businesses and industries. If you're a fresh thinker, a strategic leader and someone who brings positive energy every day, we want you to be part of our journey. Whether you're seeking to lead a high-performing sales team, shape national account strategy, or accelerate growth across multi-site customers, Rexel offers a supportive, ambitious environment to build your future. The Benefits of a Career with Rexel Company Car Scheme Contributory pension scheme and life assurance Bonuses: Performance-Related Bonus opportunities Time Off: 33 days annual leave (including bank holidays), increasing with service; option to buy and sell holiday each year Enhanced parental leave Support & Development: Extensive learning opportunities from day one - structured leadership development and continuous technical training Health & Wellbeing: Private Medical Insurance, free virtual GP service, Healthy Mind Champions and wellbeing support Perks: Staff discounts, exclusive holiday offers, and free financial guidance and education Job Description As Head of Sales and Business Development - Contractor and Installer, you will lead and develop profitable growth across national accounts within a defined sector or product specialism. Reporting to Sales Director, you will build a future pipeline of high-value opportunities through a blend of account development, new business acquisition and scalable national initiatives. Your leadership will ensure customers with multi-site operations receive a consistent, high-value Rexel experience while driving market share, margin and contract profitability. Key Accountabilities Lead and coach a team of National Business Development Managers to hit growth targets and develop talent. Define and deliver the national growth plan and strategic roadmap for assigned accounts, building a future pipeline from existing relationships and new business. Segment and prioritise customers across multiple locations and identify scalable revenue and market-share opportunities. Drive execution and adoption of national initiatives across the branch network with clear handovers and coordinated implementation. Own commercial terms for national accounts: lead pricing and contract reviews, negotiate agreements (rebates, KPIs, payment terms), and manage renewals, variations and disputes to improve profitability. Lead national bids and convert multi-site prospects with tailored, supplier-backed propositions. Create account plans (forecasts, market analysis, growth strategies and profitability targets) and translate them into actionable regional/branch activities. Use market, competitor and customer insight to optimise strategies, reduce cost-to-serve and improve retention. Champion scalable solutions (e.g., Smart Stores, digital services) to boost retention, efficiency and share of wallet. Collaborate with Sales, Marketing, Category, Pricing and central teams to ensure a consistent customer experience and effective delivery. Qualifications At Rexel, we prioritise hiring individuals based on behaviours and potential rather than formal qualifications. The behaviours and capabilities that will set you up for success as Head of National include: DRIVES RESULTS - Consistently achieving results, even under tough circumstances MANAGES AMBIGUITY - Adapting approach and demeanor in real time to match the shifting demands of different situations/ operating effectively when things are not certain or way forward not clear DRIVES VISION AND PURPOSE - Painting a compelling picture of the vision and strategy that motivates others to action BUSINESS INSIGHT - Applying knowledge of business and the marketplace to advance the organisation's goals DRIVES ENGAGEMENT - Creating a climate where people are motivated to do their best to help the organisation achieve its objectives DEVELOPS TALENT - Developing people to meet both their career goals and the organisation's goals You will be a market expert in the National Contractor and Installer sector, bringing short- and long-term strategic plans to accelerate growth. You combine strong commercial acumen and proven business-development leadership, having delivered measurable results in national account management with sharp analytical skills to interpret sales data, identify trends and design retention-focused solutions, and the negotiation ability to secure and influence national agreements and pricing strategies. Additional Information At Rexel UK, we're all about welcoming people from different backgrounds, experiences, and perspectives because we know that diversity drives fresh ideas and great results. By coming together as one team, we're building a high-performance culture that not only drives success but also creates real value for our customers and communities. Creating an environment where individuality is celebrated and creativity flourishes, we're making sure everyone feels supported and confident to be their best.
Apr 22, 2026
Full time
Company Description Rexel is a worldwide expert in distributing electric and energy-efficient products and services. Our aim is simple: provide smart electrical solutions that improve the comfort, safety and security of homes, businesses and industries. If you're a fresh thinker, a strategic leader and someone who brings positive energy every day, we want you to be part of our journey. Whether you're seeking to lead a high-performing sales team, shape national account strategy, or accelerate growth across multi-site customers, Rexel offers a supportive, ambitious environment to build your future. The Benefits of a Career with Rexel Company Car Scheme Contributory pension scheme and life assurance Bonuses: Performance-Related Bonus opportunities Time Off: 33 days annual leave (including bank holidays), increasing with service; option to buy and sell holiday each year Enhanced parental leave Support & Development: Extensive learning opportunities from day one - structured leadership development and continuous technical training Health & Wellbeing: Private Medical Insurance, free virtual GP service, Healthy Mind Champions and wellbeing support Perks: Staff discounts, exclusive holiday offers, and free financial guidance and education Job Description As Head of Sales and Business Development - Contractor and Installer, you will lead and develop profitable growth across national accounts within a defined sector or product specialism. Reporting to Sales Director, you will build a future pipeline of high-value opportunities through a blend of account development, new business acquisition and scalable national initiatives. Your leadership will ensure customers with multi-site operations receive a consistent, high-value Rexel experience while driving market share, margin and contract profitability. Key Accountabilities Lead and coach a team of National Business Development Managers to hit growth targets and develop talent. Define and deliver the national growth plan and strategic roadmap for assigned accounts, building a future pipeline from existing relationships and new business. Segment and prioritise customers across multiple locations and identify scalable revenue and market-share opportunities. Drive execution and adoption of national initiatives across the branch network with clear handovers and coordinated implementation. Own commercial terms for national accounts: lead pricing and contract reviews, negotiate agreements (rebates, KPIs, payment terms), and manage renewals, variations and disputes to improve profitability. Lead national bids and convert multi-site prospects with tailored, supplier-backed propositions. Create account plans (forecasts, market analysis, growth strategies and profitability targets) and translate them into actionable regional/branch activities. Use market, competitor and customer insight to optimise strategies, reduce cost-to-serve and improve retention. Champion scalable solutions (e.g., Smart Stores, digital services) to boost retention, efficiency and share of wallet. Collaborate with Sales, Marketing, Category, Pricing and central teams to ensure a consistent customer experience and effective delivery. Qualifications At Rexel, we prioritise hiring individuals based on behaviours and potential rather than formal qualifications. The behaviours and capabilities that will set you up for success as Head of National include: DRIVES RESULTS - Consistently achieving results, even under tough circumstances MANAGES AMBIGUITY - Adapting approach and demeanor in real time to match the shifting demands of different situations/ operating effectively when things are not certain or way forward not clear DRIVES VISION AND PURPOSE - Painting a compelling picture of the vision and strategy that motivates others to action BUSINESS INSIGHT - Applying knowledge of business and the marketplace to advance the organisation's goals DRIVES ENGAGEMENT - Creating a climate where people are motivated to do their best to help the organisation achieve its objectives DEVELOPS TALENT - Developing people to meet both their career goals and the organisation's goals You will be a market expert in the National Contractor and Installer sector, bringing short- and long-term strategic plans to accelerate growth. You combine strong commercial acumen and proven business-development leadership, having delivered measurable results in national account management with sharp analytical skills to interpret sales data, identify trends and design retention-focused solutions, and the negotiation ability to secure and influence national agreements and pricing strategies. Additional Information At Rexel UK, we're all about welcoming people from different backgrounds, experiences, and perspectives because we know that diversity drives fresh ideas and great results. By coming together as one team, we're building a high-performance culture that not only drives success but also creates real value for our customers and communities. Creating an environment where individuality is celebrated and creativity flourishes, we're making sure everyone feels supported and confident to be their best.
