We are looking for a Assistant Store Manager to join Team OB in our Chelmsford store. As an Assistant Store Manager, you will work alongside your Store Manager to enhance sales and motivate your team. Reporting to the Store Manager, you will bring enthusiasm, positivity, and joy to the store by inspiring your customers and colleagues and maximising sales. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role OB Assistant Store Managers will: Analyse a variety of reports to measure the success of the store and team. Work with KPIs to evaluate the store's performance and identify development areas. Lead by example and provide guidance to all team members, making sure their personal objectives and the store's objectives are being met. Work alongside the store manager to ensure the team delivers exceptional customer experiences. Support your store manager with progress meetings and appraisals in a timely manner for all team members and carry out the meetings where appropriate. Work with your team to develop and support their career progression. Follow company guidelines for all cash handling including till transactions and cashing up. Make sure the team always adhere to OB operational standards. Have an approachable yet authoritative written and verbal communication style, in-keeping with the Oliver Bonas tone of voice. Bonas Benefits: Generous employee discount up to 60% off all OB products Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service Annual discretionary profit related bonus scheme Free membership for our Westfield Health Cash Plan or Private Medical Auto-enrolment into our pension plan Refer a Friend incentive Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support through 360L eLearning platform Free refreshments and treats in store What we look for: Experience in team management. Positivity, vibrancy and ready to take on anything. Someone who's kind, helpful and considerate towards customers and team members alike. Exceptional organisation skills and natural multi-tasking ability. Commercial awareness. Ambition, resourcefulness and someone who's looking for opportunities to learn more. Equity, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:
Feb 06, 2026
Full time
We are looking for a Assistant Store Manager to join Team OB in our Chelmsford store. As an Assistant Store Manager, you will work alongside your Store Manager to enhance sales and motivate your team. Reporting to the Store Manager, you will bring enthusiasm, positivity, and joy to the store by inspiring your customers and colleagues and maximising sales. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role OB Assistant Store Managers will: Analyse a variety of reports to measure the success of the store and team. Work with KPIs to evaluate the store's performance and identify development areas. Lead by example and provide guidance to all team members, making sure their personal objectives and the store's objectives are being met. Work alongside the store manager to ensure the team delivers exceptional customer experiences. Support your store manager with progress meetings and appraisals in a timely manner for all team members and carry out the meetings where appropriate. Work with your team to develop and support their career progression. Follow company guidelines for all cash handling including till transactions and cashing up. Make sure the team always adhere to OB operational standards. Have an approachable yet authoritative written and verbal communication style, in-keeping with the Oliver Bonas tone of voice. Bonas Benefits: Generous employee discount up to 60% off all OB products Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service Annual discretionary profit related bonus scheme Free membership for our Westfield Health Cash Plan or Private Medical Auto-enrolment into our pension plan Refer a Friend incentive Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support through 360L eLearning platform Free refreshments and treats in store What we look for: Experience in team management. Positivity, vibrancy and ready to take on anything. Someone who's kind, helpful and considerate towards customers and team members alike. Exceptional organisation skills and natural multi-tasking ability. Commercial awareness. Ambition, resourcefulness and someone who's looking for opportunities to learn more. Equity, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:
We are looking for a Assistant Store Manager to join Team OB in our Bristol store. As an Assistant Store Manager, you will work alongside your Store Manager to enhance sales and motivate your team. Reporting to the Store Manager, you will bring enthusiasm, positivity, and joy to the store by inspiring your customers and colleagues and maximising sales. This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts. Your rota will be communicated to you in advance by your line manager, and we are open to having conversations about working flexibly. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role OB Assistant Store Managers will: Analyse a variety of reports to measure the success of the store and team. Work with KPIs to evaluate the store's performance and identify development areas. Lead by example and provide guidance to all team members, making sure their personal objectives and the store's objectives are being met. Work alongside the store manager to ensure the team delivers exceptional customer experiences. Support your store manager with progress meetings and appraisals in a timely manner for all team members and carry out the meetings where appropriate. Work with your team to develop and support their career progression. Follow company guidelines for all cash handling including till transactions and cashing up. Make sure the team always adhere to OB operational standards. Have an approachable yet authoritative written and verbal communication style, in-keeping with the Oliver Bonas tone of voice. Bonas Benefits: Generous employee discount up to 60% off all OB products Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service Annual discretionary profit related bonus scheme Free membership for our Westfield Health Cash Plan or Private Medical Auto-enrolment into our pension plan Refer a Friend incentive Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support through 360L eLearning platform Free refreshments and treats in store What we look for: Experience in team management. Positivity, vibrancy and ready to take on anything. Someone who's kind, helpful and considerate towards customers and team members alike. Exceptional organisation skills and natural multi-tasking ability. Commercial awareness. Ambition, resourcefulness and someone who's looking for opportunities to learn more. Equity, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:
Feb 05, 2026
Full time
We are looking for a Assistant Store Manager to join Team OB in our Bristol store. As an Assistant Store Manager, you will work alongside your Store Manager to enhance sales and motivate your team. Reporting to the Store Manager, you will bring enthusiasm, positivity, and joy to the store by inspiring your customers and colleagues and maximising sales. This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts. Your rota will be communicated to you in advance by your line manager, and we are open to having conversations about working flexibly. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role OB Assistant Store Managers will: Analyse a variety of reports to measure the success of the store and team. Work with KPIs to evaluate the store's performance and identify development areas. Lead by example and provide guidance to all team members, making sure their personal objectives and the store's objectives are being met. Work alongside the store manager to ensure the team delivers exceptional customer experiences. Support your store manager with progress meetings and appraisals in a timely manner for all team members and carry out the meetings where appropriate. Work with your team to develop and support their career progression. Follow company guidelines for all cash handling including till transactions and cashing up. Make sure the team always adhere to OB operational standards. Have an approachable yet authoritative written and verbal communication style, in-keeping with the Oliver Bonas tone of voice. Bonas Benefits: Generous employee discount up to 60% off all OB products Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service Annual discretionary profit related bonus scheme Free membership for our Westfield Health Cash Plan or Private Medical Auto-enrolment into our pension plan Refer a Friend incentive Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support through 360L eLearning platform Free refreshments and treats in store What we look for: Experience in team management. Positivity, vibrancy and ready to take on anything. Someone who's kind, helpful and considerate towards customers and team members alike. Exceptional organisation skills and natural multi-tasking ability. Commercial awareness. Ambition, resourcefulness and someone who's looking for opportunities to learn more. Equity, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:
Founded in Austria in 2016, iov42 was born out of a bold vision: to unlock the potential of secure, transparent, and trustworthy data sharing across the world's most complex industries. Today, our team of experts spans 12 different nationalities and operates across Europe, bringing together a wealth of diverse perspectives and technical know-how to solve the unique challenges of our globalised economy. About Interu: We are passionate about the impact our product is making, especially in sectors like sustainable supply chain management and traceability. Our flagship application, Interu (interu.io ), is enabling organisations to track forest risk commodities across their supply chains and meet sustainability targets and regulations. By doing so, we are helping combat deforestation and the illicit trade in commodity supplies. Designed for scalability, Interu supports an ever growing number of supply chains and organisations, with the flexibility to onboard other industries and products seamlessly. Overview We're looking for a Customer Success Manager, reporting to the Head of Customer Success, that will own and nurture a portfolio of complex and global customers, ensuring they see continued value from Interu. You'll serve as the main point of contact, building strong relationships, managing day-to-day needs, driving renewals and generating expansion opportunities. With a balance of technical understanding and clear communication, you'll act as both a trusted partner to your clients and the internal voice of the customer. We're a small team located throughout Europe, however, this role will principally be located around our London team. When we're looking for new team members, we're not just looking for fantastic background experience; we are also looking for people that are mission-driven and that fit our ethos of being kind, curious and collaborative. Key responsibilities Customer Success: proactively develop strong relationships with client stakeholders (IT, Compliance, Sustainability Managers, C-level), conduct business reviews, deliver client success plans and use cases, drive user adoption and client satisfaction, maximise and demonstrate ongoing value from our solutions. Client onboarding: create and lead project plans managing all stages of the process to accelerate time-to-value (platform setup, data integration, user training and go live) Supplier onboarding: deliver training sessions and proactively engage with client suppliers to ensure consistent data collection, adoption and engagement from the clients' supply chain. Professional Services: deliver ad hoc tailored services that extend value beyond the core SaaS deliverables and subscription. User Support: ensure timely response and resolution of user queries by directly answering platform questions and escalating technical issues to the Engineering team. Reporting: provide accurate and timely reporting for all accounts in your portfolio, keeping the CRM up-to-date, flagging key activities and escalating risk. Product collaboration: gather and translate user feedback and suggestions to inform potential improvements and help the Product team drive the solution roadmap. Sales collaboration: closely work with the Sales team to position the Customer Success programme during pre Sales, ensure subscription renewal at all clients; and generate, elevate and help convert up sell and cross sell opportunities. Marketing collaboration: develop customer advocacy and participate in generating content to showcase client success (case studies, newsletter, blog posts ) Operations: as required, lead ad hoc internal projects to drive scalability and efficiency within the Customer Success function and/or across other functions (e.g. writing playbooks, deploying new tools, enhancing and documenting processes ) About you 4+ years Customer Success experience in the SaaS industry, preferably in the ESG, sustainability and/or compliance space Proven track record of successfully coordinating multiple business critical projects at once and managing a portfolio of large global accounts with different entities Clear verbal and written communicator, English business fluency essential English and Dutch business fluency essential, German would be an added plus Excellent presentation skills, capable of commanding advanced discussions with the client's C Suite and other stakeholders in a confident, credible and engaging manner Good commercial acumen and customer first attitude Highly organised with great attention to detail Self motivated, proactive, pragmatic and curious about learning and solving problems Experience working with customer success and/or client engagement tools Team player, able to coordinate and build strong working relationships with all partner functions: Support, Sales, Product and Engineering Passion for environmental, climate, or sustainability issues, and a genuine interest in supporting organisations working towards positive impact The opportunity to work remotely 3 days/week and 2 days/week from our London WeWork office A technical challenge on a project that can make a difference
Feb 05, 2026
Full time
Founded in Austria in 2016, iov42 was born out of a bold vision: to unlock the potential of secure, transparent, and trustworthy data sharing across the world's most complex industries. Today, our team of experts spans 12 different nationalities and operates across Europe, bringing together a wealth of diverse perspectives and technical know-how to solve the unique challenges of our globalised economy. About Interu: We are passionate about the impact our product is making, especially in sectors like sustainable supply chain management and traceability. Our flagship application, Interu (interu.io ), is enabling organisations to track forest risk commodities across their supply chains and meet sustainability targets and regulations. By doing so, we are helping combat deforestation and the illicit trade in commodity supplies. Designed for scalability, Interu supports an ever growing number of supply chains and organisations, with the flexibility to onboard other industries and products seamlessly. Overview We're looking for a Customer Success Manager, reporting to the Head of Customer Success, that will own and nurture a portfolio of complex and global customers, ensuring they see continued value from Interu. You'll serve as the main point of contact, building strong relationships, managing day-to-day needs, driving renewals and generating expansion opportunities. With a balance of technical understanding and clear communication, you'll act as both a trusted partner to your clients and the internal voice of the customer. We're a small team located throughout Europe, however, this role will principally be located around our London team. When we're looking for new team members, we're not just looking for fantastic background experience; we are also looking for people that are mission-driven and that fit our ethos of being kind, curious and collaborative. Key responsibilities Customer Success: proactively develop strong relationships with client stakeholders (IT, Compliance, Sustainability Managers, C-level), conduct business reviews, deliver client success plans and use cases, drive user adoption and client satisfaction, maximise and demonstrate ongoing value from our solutions. Client onboarding: create and lead project plans managing all stages of the process to accelerate time-to-value (platform setup, data integration, user training and go live) Supplier onboarding: deliver training sessions and proactively engage with client suppliers to ensure consistent data collection, adoption and engagement from the clients' supply chain. Professional Services: deliver ad hoc tailored services that extend value beyond the core SaaS deliverables and subscription. User Support: ensure timely response and resolution of user queries by directly answering platform questions and escalating technical issues to the Engineering team. Reporting: provide accurate and timely reporting for all accounts in your portfolio, keeping the CRM up-to-date, flagging key activities and escalating risk. Product collaboration: gather and translate user feedback and suggestions to inform potential improvements and help the Product team drive the solution roadmap. Sales collaboration: closely work with the Sales team to position the Customer Success programme during pre Sales, ensure subscription renewal at all clients; and generate, elevate and help convert up sell and cross sell opportunities. Marketing collaboration: develop customer advocacy and participate in generating content to showcase client success (case studies, newsletter, blog posts ) Operations: as required, lead ad hoc internal projects to drive scalability and efficiency within the Customer Success function and/or across other functions (e.g. writing playbooks, deploying new tools, enhancing and documenting processes ) About you 4+ years Customer Success experience in the SaaS industry, preferably in the ESG, sustainability and/or compliance space Proven track record of successfully coordinating multiple business critical projects at once and managing a portfolio of large global accounts with different entities Clear verbal and written communicator, English business fluency essential English and Dutch business fluency essential, German would be an added plus Excellent presentation skills, capable of commanding advanced discussions with the client's C Suite and other stakeholders in a confident, credible and engaging manner Good commercial acumen and customer first attitude Highly organised with great attention to detail Self motivated, proactive, pragmatic and curious about learning and solving problems Experience working with customer success and/or client engagement tools Team player, able to coordinate and build strong working relationships with all partner functions: Support, Sales, Product and Engineering Passion for environmental, climate, or sustainability issues, and a genuine interest in supporting organisations working towards positive impact The opportunity to work remotely 3 days/week and 2 days/week from our London WeWork office A technical challenge on a project that can make a difference
CUSTOMER SUCCESS MANAGER As a Customer Success Manager (CSM) you will be responsible for owning the relationship and driving the value for our largest customers - by size and value. You will own our most strategic customer relationships and help them reduce human cyber risk. You will advise our customers on how to maximise value from their current plan and usage, and identify opportunities to expand their use of the platform. You'll have executive level contacts and be flexible and adaptable to rapidly changing situations. You'll be extremely results driven, customer focused, technologically savvy, and innovative at building internal relationships and external partnerships to rally the market with passion! We're looking for a CSM who has experience working with global logos throughout their customer lifecycle - from adoption to renewal and expansion. We need an experienced customer success advocate who can take the lead with customers, because this space and disruption is new to most! Ideally a successful track record working with and growing existing customers. You will be the orchestrator to make stuff happen for customers and for your team at the start of the company's Customer Success journey. THE TYPE OF PERSON WE'RE AFTER You'll quickly get up to speed with our brand and product knowledge, and work with the team to onboard, drive value, and identify growth within our existing customer base. You'll be a key team member, responsible for helping us exceed our adoption and revenue goals at CybSafe by being hungry to hit your quarterly targets. As a member of the Customer Success Team and reporting to the Head of Customer Success, you are a trusted pair of hands both internally and with customers. A key part of your job is to think strategically about customer health to ensure we are surpassing customer expectations and wow them with value and ROI metrics. You are analytical and are able to forecast your customer portfolio's performance using reporting tools such as a CRM. You are someone who gets excited to lead new CybSafe initiatives to help the team and company scale through automation and AI. You're adept at building structure from the ground up, identifying inefficiencies, and implementing scalable solutions. You thrive in fast paced environments where adaptability and resourcefulness are key to success. You have experience collaborating with distributors and resellers, understanding the dynamics of a channel first organization. You're meticulous about CRM hygiene, ensuring all customer interactions and data are accurately and consistently updated. RESPONSIBILITIES & ACCOUNTABILITIES Develop and nurture relationships within a defined customer base, typically strategic accounts (+2M total ARR). Demonstrate value to key stakeholders within your customer base throughout the life cycle of the customer relationship. Exceed quarterly renewal and expansion targets by driving customer success within your customer base. Generate short term KPI results whilst maintaining a long term perspective to improve overall account expansion and retention. Work with the Head of Customer Success to prioritise projects and apply appropriate resources to the Customer Success team and initiatives. Be a customer advocate within CybSafe ensuring we take the message and vision of CybSafe to customers with accuracy and confidence. Partner with the product, engineering, partnerships, customer support, sales and marketing teams to ensure high satisfaction within your accounts. Ensure commercial forecasts are accurate (via CRM) and that critical concerns are escalated proactively and professionally - for example flagging churn risk customers in a timely and professional manner. SKILLS & KNOWLEDGE You have a minimum of 4 years of experience in a customer facing role, such as Customer Success, Business Development, or Account Management, preferably within a growth stage cloud based or SaaS technology company. Track record of success working with Enterprise sized companies. Experience and a passion for managing existing customer relationships through the entire customer lifecycle. Strong interpersonal and presentation skills and ability to manage C level executive stakeholders within a pressured environment. Outstanding verbal and written communication skills. Comfortable with the rapid, unpredictable nature of a tech startup. Experience working with the UK&I Cyber Security Industry is desirable. Tech/AI savvy with a passion for being a part of a fast growing SaaS company. Have a critical eye to challenge current processes and identify inefficiencies. We are only taking direct applications from UK based candidates with right to work in the UK. No recruitment agencies just now. Thank you.
Feb 05, 2026
Full time
CUSTOMER SUCCESS MANAGER As a Customer Success Manager (CSM) you will be responsible for owning the relationship and driving the value for our largest customers - by size and value. You will own our most strategic customer relationships and help them reduce human cyber risk. You will advise our customers on how to maximise value from their current plan and usage, and identify opportunities to expand their use of the platform. You'll have executive level contacts and be flexible and adaptable to rapidly changing situations. You'll be extremely results driven, customer focused, technologically savvy, and innovative at building internal relationships and external partnerships to rally the market with passion! We're looking for a CSM who has experience working with global logos throughout their customer lifecycle - from adoption to renewal and expansion. We need an experienced customer success advocate who can take the lead with customers, because this space and disruption is new to most! Ideally a successful track record working with and growing existing customers. You will be the orchestrator to make stuff happen for customers and for your team at the start of the company's Customer Success journey. THE TYPE OF PERSON WE'RE AFTER You'll quickly get up to speed with our brand and product knowledge, and work with the team to onboard, drive value, and identify growth within our existing customer base. You'll be a key team member, responsible for helping us exceed our adoption and revenue goals at CybSafe by being hungry to hit your quarterly targets. As a member of the Customer Success Team and reporting to the Head of Customer Success, you are a trusted pair of hands both internally and with customers. A key part of your job is to think strategically about customer health to ensure we are surpassing customer expectations and wow them with value and ROI metrics. You are analytical and are able to forecast your customer portfolio's performance using reporting tools such as a CRM. You are someone who gets excited to lead new CybSafe initiatives to help the team and company scale through automation and AI. You're adept at building structure from the ground up, identifying inefficiencies, and implementing scalable solutions. You thrive in fast paced environments where adaptability and resourcefulness are key to success. You have experience collaborating with distributors and resellers, understanding the dynamics of a channel first organization. You're meticulous about CRM hygiene, ensuring all customer interactions and data are accurately and consistently updated. RESPONSIBILITIES & ACCOUNTABILITIES Develop and nurture relationships within a defined customer base, typically strategic accounts (+2M total ARR). Demonstrate value to key stakeholders within your customer base throughout the life cycle of the customer relationship. Exceed quarterly renewal and expansion targets by driving customer success within your customer base. Generate short term KPI results whilst maintaining a long term perspective to improve overall account expansion and retention. Work with the Head of Customer Success to prioritise projects and apply appropriate resources to the Customer Success team and initiatives. Be a customer advocate within CybSafe ensuring we take the message and vision of CybSafe to customers with accuracy and confidence. Partner with the product, engineering, partnerships, customer support, sales and marketing teams to ensure high satisfaction within your accounts. Ensure commercial forecasts are accurate (via CRM) and that critical concerns are escalated proactively and professionally - for example flagging churn risk customers in a timely and professional manner. SKILLS & KNOWLEDGE You have a minimum of 4 years of experience in a customer facing role, such as Customer Success, Business Development, or Account Management, preferably within a growth stage cloud based or SaaS technology company. Track record of success working with Enterprise sized companies. Experience and a passion for managing existing customer relationships through the entire customer lifecycle. Strong interpersonal and presentation skills and ability to manage C level executive stakeholders within a pressured environment. Outstanding verbal and written communication skills. Comfortable with the rapid, unpredictable nature of a tech startup. Experience working with the UK&I Cyber Security Industry is desirable. Tech/AI savvy with a passion for being a part of a fast growing SaaS company. Have a critical eye to challenge current processes and identify inefficiencies. We are only taking direct applications from UK based candidates with right to work in the UK. No recruitment agencies just now. Thank you.
Head of Operations (Service Delivery & Digital Transformation) Location: Northamptonshire (Hybrid) Role Type: Permanent, Senior Leadership Sector: Technology-Enabled Professional Services / HR Tech The Opportunity Our client is a global, industry leader, partnering with thousands of organisations to drive intelligent, data-led decision-making. Following a period of sustained growth, they are seeking a strategic Head of Operations to modernise their service delivery engine and lead their operational strategy into its next phase of evolution. This is a pivotal role for a leader who excels at the intersection of people leadership and digital adoption . You will be responsible for transforming operational workflows, leveraging automation to ensure the business can scale efficiently without compromising the quality of service. The Role As Head of Operations, you will lead a multi-layered team of people leaders to deliver high-accuracy services within a fast-paced, regulated environment. Operational Optimisation: Lead the "Operational Health Score," driving improvements in Turn Around Times (TAT) and process efficiency through data-driven insights. Digital Transformation: Act as the bridge between operations and technology, identifying opportunities for RPA and AI implementation to unlock smarter, more scalable ways of working. Strategic Resource Planning: Align operational capacity with commercial demand, managing resource planning and budget drivers to optimise margins and performance. Cultural Architecture: Foster a high-performance environment built on empowerment, digital literacy, and a shared sense of purpose. Senior Stakeholder Management: Work closely with the C-suite and cross-functional departments to ensure operational goals are perfectly aligned with the long-term business strategy. The Ideal Candidate Proven Senior Leadership: Extensive experience leading multi-functional teams within a service-oriented or complex professional services environment. Change Management: A track record of successfully leading digital transformation or automation initiatives (knowledge of RPA/AI tools is highly advantageous). Commercial Acumen: Ability to interpret complex data to make informed decisions that balance operational quality with profitability. Industry Background: Experience in HR Tech, Compliance, Background Screening, or a similarly regulated environment is preferred but not essential. Collaborative Approach: A natural partner who can influence senior stakeholders and foster collaboration between operations, technology, and customer-facing teams. Why Apply? This is a rare chance to take full ownership of a global operation during a period of significant technological investment. You will have the autonomy to shape the operational roadmap and the support to implement cutting-edge tools that redefine service delivery. To apply, please submit your CV for a confidential discussion. ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.
Feb 05, 2026
Full time
Head of Operations (Service Delivery & Digital Transformation) Location: Northamptonshire (Hybrid) Role Type: Permanent, Senior Leadership Sector: Technology-Enabled Professional Services / HR Tech The Opportunity Our client is a global, industry leader, partnering with thousands of organisations to drive intelligent, data-led decision-making. Following a period of sustained growth, they are seeking a strategic Head of Operations to modernise their service delivery engine and lead their operational strategy into its next phase of evolution. This is a pivotal role for a leader who excels at the intersection of people leadership and digital adoption . You will be responsible for transforming operational workflows, leveraging automation to ensure the business can scale efficiently without compromising the quality of service. The Role As Head of Operations, you will lead a multi-layered team of people leaders to deliver high-accuracy services within a fast-paced, regulated environment. Operational Optimisation: Lead the "Operational Health Score," driving improvements in Turn Around Times (TAT) and process efficiency through data-driven insights. Digital Transformation: Act as the bridge between operations and technology, identifying opportunities for RPA and AI implementation to unlock smarter, more scalable ways of working. Strategic Resource Planning: Align operational capacity with commercial demand, managing resource planning and budget drivers to optimise margins and performance. Cultural Architecture: Foster a high-performance environment built on empowerment, digital literacy, and a shared sense of purpose. Senior Stakeholder Management: Work closely with the C-suite and cross-functional departments to ensure operational goals are perfectly aligned with the long-term business strategy. The Ideal Candidate Proven Senior Leadership: Extensive experience leading multi-functional teams within a service-oriented or complex professional services environment. Change Management: A track record of successfully leading digital transformation or automation initiatives (knowledge of RPA/AI tools is highly advantageous). Commercial Acumen: Ability to interpret complex data to make informed decisions that balance operational quality with profitability. Industry Background: Experience in HR Tech, Compliance, Background Screening, or a similarly regulated environment is preferred but not essential. Collaborative Approach: A natural partner who can influence senior stakeholders and foster collaboration between operations, technology, and customer-facing teams. Why Apply? This is a rare chance to take full ownership of a global operation during a period of significant technological investment. You will have the autonomy to shape the operational roadmap and the support to implement cutting-edge tools that redefine service delivery. To apply, please submit your CV for a confidential discussion. ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.
Who is Atominvest Our software powers the world's leading investment firms (across private equity, VC, infrastructure, credit etc.) enabling them to efficiently manage and drive value across their core business functions of investing, fundraising, operations and sustainability. At Atominvest, you'll be working on something very exciting: the future of work, investments and sustainability/ ethical investing for the world's best investors, and delivering a positive impact through this. Based on the growth we are experiencing, we think we're on to something big. It won't be easy. Joining a scale up business is an amazing and rewarding challenge, pushing well beyond the boundaries of natural growth cycles. You'll move quicker than feels comfortable, and be brilliant at continually re-prioritizing what must get done to keep Atominvest growing year over year at the pace of the best SAAS companies on the planet. We've gone from zero to ten, now we're looking to go from ten to one hundred! Role Overview As a Customer Success Manager at Atominvest, you will own the end-to-end delivery of our platform for both new and existing clients. You will serve as the primary partner for some of the world's leading alternative investment managers, ensuring fast, smooth implementations while driving adoption, advocacy, and long-term account expansion. This role sits at the heart of our commercial organisation - representing the face of Atominvest to clients and collaborating closely with Product, Engineering, and Sales to ensure client objectives are consistently met. What You'll Be Doing Act as the main point of contact for clients throughout onboarding, implementation, and ongoing success. Manage the full customer lifecycle: requirements gathering, configuration, data migration, testing, training, go live, and post deployment adoption. Shorten time to value by proactively managing timelines, dependencies, and client expectations. Analyze client datasets, workflows, and reporting structures to configure optimal solutions. Lead discovery workshops, training sessions, and regular business reviews with decision makers and operational stakeholders. Deliver white glove support, ensuring issues are escalated, prioritised, and resolved quickly. Identify expansion opportunities by understanding client goals and how Atominvest can support their broader operating model. If you're excited by solving complex problems for sophisticated clients and influencing how the alternative investments industry operates, we'd love to hear from you. Requirements Prior experience in Customer Success, Implementation, or a client facing role in a high growth B2B SaaS environment. Strong understanding of the private markets ecosystem, investor reporting, and ideally fund accounting concepts. Exceptionally organised, with strong project management instincts and attention to detail. Analytical, structured thinker with experience interpreting and working with client datasets. Advanced Excel skills. Clear, concise written and verbal communication-you can simplify complexity for senior stakeholders. Proven ability to deliver best in class client service in fast moving environments. Collaborative team player who contributes ideas and learns quickly. Ambitious, entrepreneurial mindset with resilience and a bias toward action. Bonus: hands on project management experience or formal PM frameworks. Interview Process Initial screening call Case study Interview with our Global Head of Customer Success Interview with our US Customer Success Lead Offer and onboarding at Atominvest What we offer Competitive compensation (fixed base salary + performance incentives) 25 days of holiday per year + bank holidays Hybrid working style (a minimum of 3 days in our central London office is required) Cycle2Work scheme Employee Assistance Programme (EAP) to support employee wellness A culture of trust, ownership, responsibility and autonomy in your work An incredible team of smart and mission driven people to work with Fun working atmosphere Significant growth opportunities Company wide socials and events
Feb 05, 2026
Full time
Who is Atominvest Our software powers the world's leading investment firms (across private equity, VC, infrastructure, credit etc.) enabling them to efficiently manage and drive value across their core business functions of investing, fundraising, operations and sustainability. At Atominvest, you'll be working on something very exciting: the future of work, investments and sustainability/ ethical investing for the world's best investors, and delivering a positive impact through this. Based on the growth we are experiencing, we think we're on to something big. It won't be easy. Joining a scale up business is an amazing and rewarding challenge, pushing well beyond the boundaries of natural growth cycles. You'll move quicker than feels comfortable, and be brilliant at continually re-prioritizing what must get done to keep Atominvest growing year over year at the pace of the best SAAS companies on the planet. We've gone from zero to ten, now we're looking to go from ten to one hundred! Role Overview As a Customer Success Manager at Atominvest, you will own the end-to-end delivery of our platform for both new and existing clients. You will serve as the primary partner for some of the world's leading alternative investment managers, ensuring fast, smooth implementations while driving adoption, advocacy, and long-term account expansion. This role sits at the heart of our commercial organisation - representing the face of Atominvest to clients and collaborating closely with Product, Engineering, and Sales to ensure client objectives are consistently met. What You'll Be Doing Act as the main point of contact for clients throughout onboarding, implementation, and ongoing success. Manage the full customer lifecycle: requirements gathering, configuration, data migration, testing, training, go live, and post deployment adoption. Shorten time to value by proactively managing timelines, dependencies, and client expectations. Analyze client datasets, workflows, and reporting structures to configure optimal solutions. Lead discovery workshops, training sessions, and regular business reviews with decision makers and operational stakeholders. Deliver white glove support, ensuring issues are escalated, prioritised, and resolved quickly. Identify expansion opportunities by understanding client goals and how Atominvest can support their broader operating model. If you're excited by solving complex problems for sophisticated clients and influencing how the alternative investments industry operates, we'd love to hear from you. Requirements Prior experience in Customer Success, Implementation, or a client facing role in a high growth B2B SaaS environment. Strong understanding of the private markets ecosystem, investor reporting, and ideally fund accounting concepts. Exceptionally organised, with strong project management instincts and attention to detail. Analytical, structured thinker with experience interpreting and working with client datasets. Advanced Excel skills. Clear, concise written and verbal communication-you can simplify complexity for senior stakeholders. Proven ability to deliver best in class client service in fast moving environments. Collaborative team player who contributes ideas and learns quickly. Ambitious, entrepreneurial mindset with resilience and a bias toward action. Bonus: hands on project management experience or formal PM frameworks. Interview Process Initial screening call Case study Interview with our Global Head of Customer Success Interview with our US Customer Success Lead Offer and onboarding at Atominvest What we offer Competitive compensation (fixed base salary + performance incentives) 25 days of holiday per year + bank holidays Hybrid working style (a minimum of 3 days in our central London office is required) Cycle2Work scheme Employee Assistance Programme (EAP) to support employee wellness A culture of trust, ownership, responsibility and autonomy in your work An incredible team of smart and mission driven people to work with Fun working atmosphere Significant growth opportunities Company wide socials and events
Commercial Director page is loaded Commercial Directorlocations: Canterburytime type: Full timeposted on: Posted Todaytime left to apply: End Date: February 23, 2026 (19 days left to apply)job requisition id: JR12056 Salary Competitive salary, bonus, car allowance and pensionWe're looking for a Commercial Director to join the senior leadership team at Stagecoach South East. You'll be the driving force behind all commercial and revenue-generating activity, leading the strategy that grows our business, enhances our customer experience, and delivers sustainable success. This is a unique opportunity to shape the commercial direction of a major operating company, blending hands-on leadership with strategic influence across the Stagecoach Group. Developing and executing a clear commercial and revenue strategy to deliver both organic and inorganic growth, aligned with Stagecoach's wider business priorities. Setting and managing pricing, product, and yield strategies across routes, fares, multi-operator and multi-modal products, and funded schemes to maximise profitability and customer value. Leading the design and delivery of commercial and revenue propositions that drive growth, digital adoption, and long-term customer engagement. Acting as the customer champion, inspiring teams to enhance customer satisfaction, loyalty, and brand reputation through insight-led initiatives. Proactively developing new business partnerships and B2B opportunities that generate additional income and strengthen local market presence. Building and maintaining strong relationships with local authorities, government, and community stakeholders to influence policy and secure funding or partnership opportunities. Leading, developing, and motivating a team of commercial specialists to deliver results through collaboration, innovation, and high performance. Working closely with the central Customer Leadership Team to ensure local plans align with Stagecoach's national strategy. Proven experience leading commercial and revenue growth strategies within a customer-facing, multi-site business, ideally within the bus or transport industry. A strong strategic mindset with the ability to translate analysis into actionable business plans. Deep understanding of pricing, yield management, and market development principles, ideally experienced in local government tenders and contracts. Demonstrable success in driving both organic growth (through improved products and services) and inorganic growth (through partnerships and new commercial ventures). Excellent stakeholder management and negotiation skills, comfortable influencing senior leaders, local authorities, and industry partners. Collaborative leadership style, with a track record of building and inspiring high-performing teams. A high-impact role where you'll directly shape the commercial performance and future direction of a major transport operator. Competitive salary and benefits package, including a generous pension, car or car allowance, free travel for you and a companion, and access to retail and leisure discounts. Full support from a collaborative senior team and the wider Stagecoach network A supportive, inclusive working environment where your wellbeing matters and your ideas are valued. Our culture & environment Stagecoach is proud to be an inclusive employer where everyone is welcome, respected, and supported to thrive. You'll have access to employee networks, wellbeing resources, and a 24/7 Employee Assistance Programme to support you and your family.Click Apply today to start your Stagecoach journey, we can't wait to welcome you on board.Stagecoach is proudly an inclusive employer, striving for a culture where everyone can be themselves and where all the differences people bring are truly appreciated.We welcome applications from all, irrespective of gender, ethnicity, race, religion, beliefs, disability, neurodiversity, sexual orientation, or age.Stagecoach is proudly an inclusive employer, striving for a culture where everyone can be themselves and where all the differences people bring are truly appreciated. We welcome applications from all, irrespective of gender, ethnicity, race, religion, beliefs, disability, neurodiversity, sexual orientation, or age. Location: Stagecoach South East Head Office The Bus Station, St George's Lane, Canterbury Kent CT1 2SYFounded in 1980, Stagecoach has established itself as the UK's largest transport operator, with services connecting more than 100 major towns and cities in England, Scotland, and Wales. We work with our partners to deliver a greener, smarter, safer, healthier, and fairer country. Providing extensive expertise in commercial and contracted markets, we assist national and regional government to deliver on ambitious plans for their citizens, communities, and local economy. Our team of 26,000 employees are proud to serve our customers and be an integral part of their local communities.
Feb 05, 2026
Full time
Commercial Director page is loaded Commercial Directorlocations: Canterburytime type: Full timeposted on: Posted Todaytime left to apply: End Date: February 23, 2026 (19 days left to apply)job requisition id: JR12056 Salary Competitive salary, bonus, car allowance and pensionWe're looking for a Commercial Director to join the senior leadership team at Stagecoach South East. You'll be the driving force behind all commercial and revenue-generating activity, leading the strategy that grows our business, enhances our customer experience, and delivers sustainable success. This is a unique opportunity to shape the commercial direction of a major operating company, blending hands-on leadership with strategic influence across the Stagecoach Group. Developing and executing a clear commercial and revenue strategy to deliver both organic and inorganic growth, aligned with Stagecoach's wider business priorities. Setting and managing pricing, product, and yield strategies across routes, fares, multi-operator and multi-modal products, and funded schemes to maximise profitability and customer value. Leading the design and delivery of commercial and revenue propositions that drive growth, digital adoption, and long-term customer engagement. Acting as the customer champion, inspiring teams to enhance customer satisfaction, loyalty, and brand reputation through insight-led initiatives. Proactively developing new business partnerships and B2B opportunities that generate additional income and strengthen local market presence. Building and maintaining strong relationships with local authorities, government, and community stakeholders to influence policy and secure funding or partnership opportunities. Leading, developing, and motivating a team of commercial specialists to deliver results through collaboration, innovation, and high performance. Working closely with the central Customer Leadership Team to ensure local plans align with Stagecoach's national strategy. Proven experience leading commercial and revenue growth strategies within a customer-facing, multi-site business, ideally within the bus or transport industry. A strong strategic mindset with the ability to translate analysis into actionable business plans. Deep understanding of pricing, yield management, and market development principles, ideally experienced in local government tenders and contracts. Demonstrable success in driving both organic growth (through improved products and services) and inorganic growth (through partnerships and new commercial ventures). Excellent stakeholder management and negotiation skills, comfortable influencing senior leaders, local authorities, and industry partners. Collaborative leadership style, with a track record of building and inspiring high-performing teams. A high-impact role where you'll directly shape the commercial performance and future direction of a major transport operator. Competitive salary and benefits package, including a generous pension, car or car allowance, free travel for you and a companion, and access to retail and leisure discounts. Full support from a collaborative senior team and the wider Stagecoach network A supportive, inclusive working environment where your wellbeing matters and your ideas are valued. Our culture & environment Stagecoach is proud to be an inclusive employer where everyone is welcome, respected, and supported to thrive. You'll have access to employee networks, wellbeing resources, and a 24/7 Employee Assistance Programme to support you and your family.Click Apply today to start your Stagecoach journey, we can't wait to welcome you on board.Stagecoach is proudly an inclusive employer, striving for a culture where everyone can be themselves and where all the differences people bring are truly appreciated.We welcome applications from all, irrespective of gender, ethnicity, race, religion, beliefs, disability, neurodiversity, sexual orientation, or age.Stagecoach is proudly an inclusive employer, striving for a culture where everyone can be themselves and where all the differences people bring are truly appreciated. We welcome applications from all, irrespective of gender, ethnicity, race, religion, beliefs, disability, neurodiversity, sexual orientation, or age. Location: Stagecoach South East Head Office The Bus Station, St George's Lane, Canterbury Kent CT1 2SYFounded in 1980, Stagecoach has established itself as the UK's largest transport operator, with services connecting more than 100 major towns and cities in England, Scotland, and Wales. We work with our partners to deliver a greener, smarter, safer, healthier, and fairer country. Providing extensive expertise in commercial and contracted markets, we assist national and regional government to deliver on ambitious plans for their citizens, communities, and local economy. Our team of 26,000 employees are proud to serve our customers and be an integral part of their local communities.
Group Reward Projects Manager Retail Location: London (Hybrid) Salary: £68-80,000 + car allowance + bonus + corporate benefits We are supporting a global, highly matrixed organisation to appoint a Manager, Group Reward Projects into a strategically important, standalone role within the Group Reward function. This position sits at the intersection of reward strategy, complex project delivery, and senior stakeholder engagement, and is ideal for an experienced reward professional who is already operating at manager or senior-manager level, or a high-calibre Senior Reward Specialist with consultancy experience ready to step into a broader, more autonomous remit. The role: This is a high-trust, high-visibility role with responsibility for delivering multiple global reward initiatives concurrently. You will not inherit a team, but you will inherit ownership. The organisation is operating in a fast-moving, international environment, and requires someone who can bring structure, pace, and credibility to complex reward projects, while remaining hands-on and detail oriented. You will work closely with senior reward leadership, HR, Finance, Legal, and international markets, acting as the central point of coordination and delivery across several critical programmes. Examples of some of the projects you will inherit as follows Global Pay Transparency Programme You will lead the coordination and delivery of a global pay transparency project in line with evolving EU pay transparency legislation. This includes: Coordinating a multi-country programme with varied levels of reward maturity Supporting the removal of pay-secrecy clauses where applicable Developing and implementing salary ranges by country Supporting the publication of pay ranges on job adverts Managing employee pay information requests and benchmarking comparisons Delivering pay analysis and insight to support decision-making Driving alignment across markets ahead of regulatory deadlines Following implementation, you will play a key role in: Educating leaders and colleagues on pay transparency principles Supporting communication around pay philosophy and reward frameworks Building capability and confidence across the organisation Global Recognition Programme This role will own and shape the organisation s global non-financial recognition strategy. You will: Lead the rollout of a new global recognition platform Design and embed peer-to-peer recognition aligned to organisational values Translate reward philosophy into meaningful, lived experiences Drive engagement, adoption, and cultural impact Build the business case and narrative for recognition as a value driver This is a rare opportunity to take full ownership of a programme from concept through to global adoption. Share Plan & Equity-Related Projects You will support the delivery of equity and share plan initiatives, including: Phase two of an international share plan migration Enhancing enrolment processes and participation rates Applying a project mindset to multiple concurrent mini-initiatives Working closely with internal specialists and external providers Cyclical Reward & Governance Support At key points in the reward calendar, you will provide hands-on support across: Remuneration Committee papers Bonus modelling and cost analysis Directors remuneration reporting Ad-hoc reward analysis and system-related work This requires confidence operating at senior level and comfort with governance, accuracy, and pace. The person: • We are seeking a degree-educated reward professional with demonstrable experience operating in a complex, commercial, and preferably international environment. • Proven experience delivering reward projects or programmes end-to-end • Progressive experience gained within Retail, Hospitality, FMCG or Consultancy • Strong analytical capability and confidence working with large datasets • Advanced Excel skills; strong PowerPoint and written communication • Experience working with salary structures, pay ranges, and benchmarking • Ability to manage multiple priorities in a fast-paced environment • Comfortable operating autonomously without direct reports • Confident engaging and influencing senior stakeholders • Experience within a global or matrixed organisation • Exposure to pay transparency, pay equity, or reward governance work • Consultancy or project-led reward experience • Experience working with HRIS platforms (e.g. SuccessFactors) • Change management or transformation exposure • Enjoys variety and complexity rather than narrow BAU work • Thrives in ambiguity and brings clarity to others • Is proactive, organised, and commercially minded • Can move seamlessly between strategic thinking and detailed delivery • Is comfortable setting their own agenda and managing senior expectations To apply for this influential role please email your CV
Feb 05, 2026
Full time
Group Reward Projects Manager Retail Location: London (Hybrid) Salary: £68-80,000 + car allowance + bonus + corporate benefits We are supporting a global, highly matrixed organisation to appoint a Manager, Group Reward Projects into a strategically important, standalone role within the Group Reward function. This position sits at the intersection of reward strategy, complex project delivery, and senior stakeholder engagement, and is ideal for an experienced reward professional who is already operating at manager or senior-manager level, or a high-calibre Senior Reward Specialist with consultancy experience ready to step into a broader, more autonomous remit. The role: This is a high-trust, high-visibility role with responsibility for delivering multiple global reward initiatives concurrently. You will not inherit a team, but you will inherit ownership. The organisation is operating in a fast-moving, international environment, and requires someone who can bring structure, pace, and credibility to complex reward projects, while remaining hands-on and detail oriented. You will work closely with senior reward leadership, HR, Finance, Legal, and international markets, acting as the central point of coordination and delivery across several critical programmes. Examples of some of the projects you will inherit as follows Global Pay Transparency Programme You will lead the coordination and delivery of a global pay transparency project in line with evolving EU pay transparency legislation. This includes: Coordinating a multi-country programme with varied levels of reward maturity Supporting the removal of pay-secrecy clauses where applicable Developing and implementing salary ranges by country Supporting the publication of pay ranges on job adverts Managing employee pay information requests and benchmarking comparisons Delivering pay analysis and insight to support decision-making Driving alignment across markets ahead of regulatory deadlines Following implementation, you will play a key role in: Educating leaders and colleagues on pay transparency principles Supporting communication around pay philosophy and reward frameworks Building capability and confidence across the organisation Global Recognition Programme This role will own and shape the organisation s global non-financial recognition strategy. You will: Lead the rollout of a new global recognition platform Design and embed peer-to-peer recognition aligned to organisational values Translate reward philosophy into meaningful, lived experiences Drive engagement, adoption, and cultural impact Build the business case and narrative for recognition as a value driver This is a rare opportunity to take full ownership of a programme from concept through to global adoption. Share Plan & Equity-Related Projects You will support the delivery of equity and share plan initiatives, including: Phase two of an international share plan migration Enhancing enrolment processes and participation rates Applying a project mindset to multiple concurrent mini-initiatives Working closely with internal specialists and external providers Cyclical Reward & Governance Support At key points in the reward calendar, you will provide hands-on support across: Remuneration Committee papers Bonus modelling and cost analysis Directors remuneration reporting Ad-hoc reward analysis and system-related work This requires confidence operating at senior level and comfort with governance, accuracy, and pace. The person: • We are seeking a degree-educated reward professional with demonstrable experience operating in a complex, commercial, and preferably international environment. • Proven experience delivering reward projects or programmes end-to-end • Progressive experience gained within Retail, Hospitality, FMCG or Consultancy • Strong analytical capability and confidence working with large datasets • Advanced Excel skills; strong PowerPoint and written communication • Experience working with salary structures, pay ranges, and benchmarking • Ability to manage multiple priorities in a fast-paced environment • Comfortable operating autonomously without direct reports • Confident engaging and influencing senior stakeholders • Experience within a global or matrixed organisation • Exposure to pay transparency, pay equity, or reward governance work • Consultancy or project-led reward experience • Experience working with HRIS platforms (e.g. SuccessFactors) • Change management or transformation exposure • Enjoys variety and complexity rather than narrow BAU work • Thrives in ambiguity and brings clarity to others • Is proactive, organised, and commercially minded • Can move seamlessly between strategic thinking and detailed delivery • Is comfortable setting their own agenda and managing senior expectations To apply for this influential role please email your CV
Hill & Hill are currently headhunting for a Quantity Surveyor, Our client is a leading property developer working in London and home counties. They have a top class multi million pound project portfolio, dealing with super prime high end residential projects. This is a fantastic opportunity to join a self-build property developer working along side some of the best talent on the market. This role entails reporting to the Commercial Director, you will support site development and the attainment of targets by ensuring/managing: commercial cost appraisals and viability/ feasibility analysis; the procurement of sub-contractors, materials and goods; the preparation and monitoring of site costs and budgets; and site set-up health and safety and including all technical, engineering and architectural aspects of the business from land acquisition through to site completions and final adoptions. Our client is currently looking for an individuals who has had experience dealing with super prime high-end residential projects, high end refurbishments, new build and fit out projects for exclusive and prestigious clientele. Main Duties: Support and mentoring of junior staff. Maximise profitability on contracts. Monitoring contract costs against budgets. Identifying potential risks and evaluate options for control. Preparation of estimates. Procurement of sub-contractors, including preparation of sub contract documents. Assessment and certification of interim and final payments to subcontractors. Preparation and agreeing main contract variations. Assist in the preparation of documents for resolution of disputes (adjudications / arbitrations and the like). Ensure all work complies with quality, safety and environmental policies and the requirements of the company procedure. Must haves: Ambitious individual with great communication skills, who is confident with a flexible approach. Demonstrate innovative approaches to problem solving and the ability to negotiate across the various levels of any construction environment. Handle the financial and mathematical demands of the role by possessing impressive numeracy and IT skills. Experience as a QS working with the NEC form of contract. Excellent benefits package and personal development opportunities: 23 Days Annual Leave + 8 Days Bank Holiday + 3 Christmas Days 1 Day off For Birthdays Private Health Care through Vitality Health Gympass NEST Pension
Feb 05, 2026
Full time
Hill & Hill are currently headhunting for a Quantity Surveyor, Our client is a leading property developer working in London and home counties. They have a top class multi million pound project portfolio, dealing with super prime high end residential projects. This is a fantastic opportunity to join a self-build property developer working along side some of the best talent on the market. This role entails reporting to the Commercial Director, you will support site development and the attainment of targets by ensuring/managing: commercial cost appraisals and viability/ feasibility analysis; the procurement of sub-contractors, materials and goods; the preparation and monitoring of site costs and budgets; and site set-up health and safety and including all technical, engineering and architectural aspects of the business from land acquisition through to site completions and final adoptions. Our client is currently looking for an individuals who has had experience dealing with super prime high-end residential projects, high end refurbishments, new build and fit out projects for exclusive and prestigious clientele. Main Duties: Support and mentoring of junior staff. Maximise profitability on contracts. Monitoring contract costs against budgets. Identifying potential risks and evaluate options for control. Preparation of estimates. Procurement of sub-contractors, including preparation of sub contract documents. Assessment and certification of interim and final payments to subcontractors. Preparation and agreeing main contract variations. Assist in the preparation of documents for resolution of disputes (adjudications / arbitrations and the like). Ensure all work complies with quality, safety and environmental policies and the requirements of the company procedure. Must haves: Ambitious individual with great communication skills, who is confident with a flexible approach. Demonstrate innovative approaches to problem solving and the ability to negotiate across the various levels of any construction environment. Handle the financial and mathematical demands of the role by possessing impressive numeracy and IT skills. Experience as a QS working with the NEC form of contract. Excellent benefits package and personal development opportunities: 23 Days Annual Leave + 8 Days Bank Holiday + 3 Christmas Days 1 Day off For Birthdays Private Health Care through Vitality Health Gympass NEST Pension
Headquartered in Tokyo, Japan, Evident employs around 4,500 people at a total of 57 locations worldwide. Evident Europe, headquartered in Hamburg, Germany, employs approximately 770 people in 16 countries. The product portfolio includes a wide range of microscope systems used in clinical diagnostics, medical and basic research, as well as in various industrial areas. In addition, Evident offers videoscopes, products for non destructive testing techniques and for X ray fluorescence analysis. Tasks Drive strategic direction and lifecycle management of the Software product portfolio together with Hardware team, ensuring long term growth, profitability, and alignment with company vision. Lead the development and execution of global product strategies, collaborating cross functionally with regional, R&D, marketing, operations, and commercial teams to deliver innovative solutions that meet customer and market needs. Partner proactively with R&D and engineering leadership to influence the product roadmap, provide timely and strategic feedback, and ensure successful execution of development plans. Own product financial performance (P&L), including pricing strategy, margin optimization, cost analysis, and business case development to achieve growth and profitability targets. Owns prioritization and trade off decisions across multiple products or product lines, balancing customer needs, business goals, and technical feasibility to meet financial and operational targets. Champion go to market excellence by developing compelling product positioning, messaging and launching materials, and by leading internal and external product training initiatives. Evaluate and manage third party partnerships and complementary technologies to strengthen and expand the product portfolio. Serve as the subject matter expert (SME) - leveraging deep technical, clinical, and market understanding to support complex customer discussions and strategic opportunities. Monitor technology and market trends, customer insights, and competitive landscape to anticipate changes, identify opportunities, and mitigate risks. Synthesize market dynamics and business intelligence into actionable insights to guide strategic decision making and portfolio prioritization. Represent the product line globally, engaging with regional teams, customers, and partners to drive adoption and market success. Requirements Demonstrated leadership in end to end product ownership - from strategy and concept development through launch, commercialization, and lifecycle management. Deep understanding of product management principles and strong business acumen with proven ability to drive revenue growth, portfolio optimization, and profitability. Technical proficiency in HW/SW products across techniques related to Material Science, Imaging, and/or Industrial Microscopy. Track record in product management, including defining roadmaps, managing releases, and working in Agile development environments. Strategic and analytical thinking with the ability to connect market insights, technology trends, and business strategy into actionable plans. Exceptional communication and stakeholder management skills, with the ability to influence across functions and regions. Experience working in a global matrix organization, collaborating effectively across cultures, time zones, and business units. Fluent in English; proficiency in additional languages (e.g., French, German, or Japanese) is an added advantage. Comfortable with international travel (up to 30%) and managing global market dynamics. Minimum bachelor's degree in engineering or science or equivalent professional experience. Master's or MBA preferred. Minimum of 10 years of experience in technical product development, product management or sales. Microscopic imaging systems experience strongly preferred Benefits Flexible working hours, incl. mobile work 30 days of holiday time each year 13 salaries a year Regular training courses Extensive company pension scheme Payments towards an employee savings plan Preventive healthcare, free beverages & fresh fruit and vegetables daily Joint company events and activities Interesting, diversified field of activity in an international working environment Evident Europe GmbH is an equal opportunities employer and we look forward to receiving your application.
Feb 05, 2026
Full time
Headquartered in Tokyo, Japan, Evident employs around 4,500 people at a total of 57 locations worldwide. Evident Europe, headquartered in Hamburg, Germany, employs approximately 770 people in 16 countries. The product portfolio includes a wide range of microscope systems used in clinical diagnostics, medical and basic research, as well as in various industrial areas. In addition, Evident offers videoscopes, products for non destructive testing techniques and for X ray fluorescence analysis. Tasks Drive strategic direction and lifecycle management of the Software product portfolio together with Hardware team, ensuring long term growth, profitability, and alignment with company vision. Lead the development and execution of global product strategies, collaborating cross functionally with regional, R&D, marketing, operations, and commercial teams to deliver innovative solutions that meet customer and market needs. Partner proactively with R&D and engineering leadership to influence the product roadmap, provide timely and strategic feedback, and ensure successful execution of development plans. Own product financial performance (P&L), including pricing strategy, margin optimization, cost analysis, and business case development to achieve growth and profitability targets. Owns prioritization and trade off decisions across multiple products or product lines, balancing customer needs, business goals, and technical feasibility to meet financial and operational targets. Champion go to market excellence by developing compelling product positioning, messaging and launching materials, and by leading internal and external product training initiatives. Evaluate and manage third party partnerships and complementary technologies to strengthen and expand the product portfolio. Serve as the subject matter expert (SME) - leveraging deep technical, clinical, and market understanding to support complex customer discussions and strategic opportunities. Monitor technology and market trends, customer insights, and competitive landscape to anticipate changes, identify opportunities, and mitigate risks. Synthesize market dynamics and business intelligence into actionable insights to guide strategic decision making and portfolio prioritization. Represent the product line globally, engaging with regional teams, customers, and partners to drive adoption and market success. Requirements Demonstrated leadership in end to end product ownership - from strategy and concept development through launch, commercialization, and lifecycle management. Deep understanding of product management principles and strong business acumen with proven ability to drive revenue growth, portfolio optimization, and profitability. Technical proficiency in HW/SW products across techniques related to Material Science, Imaging, and/or Industrial Microscopy. Track record in product management, including defining roadmaps, managing releases, and working in Agile development environments. Strategic and analytical thinking with the ability to connect market insights, technology trends, and business strategy into actionable plans. Exceptional communication and stakeholder management skills, with the ability to influence across functions and regions. Experience working in a global matrix organization, collaborating effectively across cultures, time zones, and business units. Fluent in English; proficiency in additional languages (e.g., French, German, or Japanese) is an added advantage. Comfortable with international travel (up to 30%) and managing global market dynamics. Minimum bachelor's degree in engineering or science or equivalent professional experience. Master's or MBA preferred. Minimum of 10 years of experience in technical product development, product management or sales. Microscopic imaging systems experience strongly preferred Benefits Flexible working hours, incl. mobile work 30 days of holiday time each year 13 salaries a year Regular training courses Extensive company pension scheme Payments towards an employee savings plan Preventive healthcare, free beverages & fresh fruit and vegetables daily Joint company events and activities Interesting, diversified field of activity in an international working environment Evident Europe GmbH is an equal opportunities employer and we look forward to receiving your application.
Location Birmingham, Bristol, Manchester, Swindon About the job Job summary The Government Property Agency is the largest property holder in government, with more than £2.1 billion in property assets and over 55% of the government's office estate. We are transforming the way the Civil Service works by creating great places to work, leading the largest commercial office programme in the UK, working towards halving carbon emissions from government offices, and achieving greater value for taxpayers. And we are looking for innovative, solutions-focused people to join our team. Representing the best covenant in the UK - His Majesty's Government - we are leading transformational programmes such as the Government Hubs Programme, Whitehall Campus Programme and Net Zero Programme, as well as delivering modern, cost-effective real estate service solutions. Innovation and progress are at the heart of our behaviours. We foster a culture of lifelong learning, where curiosity and self-improvement are encouraged. And we're dedicated to becoming a leading, inclusive employer both in the external market and throughout the Civil Service. Our strong emphasis on Equity, Diversity, and Inclusion (EDI) is not just about driving inclusion across our organisation, it is also about ensuring our services meet the needs of government departments and the civil servants who use our spaces. Join our dynamic and diverse team that leads with purpose, improving sustainability, nurturing social value, driving inclusivity and flexibility, and kickstarting economic growth. We are driven by purpose, and you can be part of it too: where you make a meaningful impact; where you influence; where your voice really matters; where you help to shape our future direction. The GPA is committed to representing the communities we serve by making Diversity, Equality and Inclusion part of everything we do. To ensure that we are always recruiting and retaining a diverse mix of talent, we are particularly inviting applications from candidates who are disabled, ethnically or gender diverse, and people who identify as being part of the LGBTQ+ community. Job description Are you ready to play a pivotal role in shaping the future of how we collaborate with our suppliers, partners, clients and customers? We are looking for an experienced and forward thinking Senior Business Analyst to lead the implementation of Microsoft 365 and the migration from Google Workspace across our organisation. This role will spearhead the implementation of cutting edge Generative AI and Agentic AI capabilities using Microsoft Copilot and Microsoft Copilot Studio to empower business users with intelligent automation and integrate with other enterprise platforms such as Salesforce, ServiceNow and Dynamics 365. This role will help with implementation of Microsoft Power Platform to design low-code/no-code solutions that streamline workflows and lead on the deployment of Microsoft Purview for data governance, Microsoft Defender for cloud app and endpoint security and Microsoft Sentinel to build a world-class SIEM/SOC. This role will be responsible for gathering business requirements, analysing business processes and collaborating with cross-functional teams to ensure a smooth migration and successful deployment of all Microsoft 365 digital services. This role will involve strategic planning, and ensuring the alignment of the migration with business goals. If you are passionate about digital transformation, optimising business processes, and delivering innovative solutions using AI that drive tangible business outcomes, we want to hear from you! While This Role Matters : This is not just another migration project. This is your opportunity to: Lead a Mission-Critical Transformation - Play a key role in how our organisation adopts the tools that will define how we collaborate, innovate and operate for years to come. Drive Real Change - Work closely with key decision-makers to shape processes that will have a direct impact on business productivity, employee satisfaction, and our competitive edge in creating a truly digital employee experience. Empower the Workforce - Help us empower our teams by ensuring that they have access to the best tools and knowledge to succeed in the new digital workplace. If you are ready to lead a key digital transformation project and be a part of something big, we'd love to hear from you! This is your chance to lead change , innovate , and make a lasting impact on how our teams collaborate and succeed. Apply now and be the driver behind the transformation! KEY RESPONSIBILITIES: Business Analysis Requirements and Specifications (Functional & Technical) Elicit business, stakeholder and solution (functional/non-functional) requirements and prepare business requirements documents. Translate business needs into functional specifications for developers and solution architects, ensuring the technical implementation is aligned with business goals. System and Data Migration Strategy Design and drive the overall strategy data and systems for migrating from Google Workspace to Microsoft 365. Develop a comprehensive data inventory for migrating data (emails, documents and applications) from Google Workspace to Microsoft 365 ensuring minimal disruption to business operations. Change Impact Analysis Perform detailed assessments of the potential impact of the Microsoft 365 implementation on business processes, systems, data and roles. Leverage your analytical skills to perform gap analyses and provide data-driven recommendations that enhance productivity and support business objectives. Create a list of existing Identity Management / SSO integration with existing systems that will need to re-integrate with Microsoft 365 Entra ID (Active Directory). Information Governance - Compliance and Data Governance Ensure that the migration aligns with all applicable legal, regulatory and compliance standards. Work closely with security and legal teams to ensure information is governed effectively, including GDPR and data retention policies. Stakeholder Engagement and Communication Identify key stakeholders across the organisation, create engagement plans, and communicate business impacts, project goals and progress effectively. Ensure alignment with business needs and foster a positive attitude towards change. User Adoption and Training Collaborate with training teams to develop learning programs, tutorials, and workshops that will help users maximise their use of Microsoft 365 tools like SharePoint, OneDrive and Teams. Elevate user experience by ensuring that Microsoft 365 delivers an intuitive and seamless user experience by working with technical teams to design solutions that meet user requirements and enhance productivity. Person specification Experience & Technical Skills Essential criteria: Significant experience of hands-on in business analysis, particularly in Microsoft 365 implementations, and migrations from Google Workspace. Proven track record in leading enterprise-wide digital transformation projects and managing large-scale IT projects. Ability to see the big picture and create a transformation roadmap that aligns with long-term business goals. Deep knowledge of Microsoft 365 (Exchange, SharePoint, OneDrive and Teams) and familiarity with Google Workspace (Gmail, Google Drive, Docs). Master at building relationships, negotiating priorities, and keeping everyone aligned towards the common goal. Comfortable working in agile environments and driving iterative improvements. Strong interpersonal and communication skills with the ability to influence at all levels. Qualifications and Accreditations Essential criteria: Bachelor's degree in Business, Information Technology, or related field. Certified Business Analysis Professional (CBAP) or equivalent. Desirable criteria: Master's degree preferred. Microsoft 365 Certified. PMP or PRINCE2 Certification. Familiarity with SFIA Framework is a plus.
Feb 05, 2026
Full time
Location Birmingham, Bristol, Manchester, Swindon About the job Job summary The Government Property Agency is the largest property holder in government, with more than £2.1 billion in property assets and over 55% of the government's office estate. We are transforming the way the Civil Service works by creating great places to work, leading the largest commercial office programme in the UK, working towards halving carbon emissions from government offices, and achieving greater value for taxpayers. And we are looking for innovative, solutions-focused people to join our team. Representing the best covenant in the UK - His Majesty's Government - we are leading transformational programmes such as the Government Hubs Programme, Whitehall Campus Programme and Net Zero Programme, as well as delivering modern, cost-effective real estate service solutions. Innovation and progress are at the heart of our behaviours. We foster a culture of lifelong learning, where curiosity and self-improvement are encouraged. And we're dedicated to becoming a leading, inclusive employer both in the external market and throughout the Civil Service. Our strong emphasis on Equity, Diversity, and Inclusion (EDI) is not just about driving inclusion across our organisation, it is also about ensuring our services meet the needs of government departments and the civil servants who use our spaces. Join our dynamic and diverse team that leads with purpose, improving sustainability, nurturing social value, driving inclusivity and flexibility, and kickstarting economic growth. We are driven by purpose, and you can be part of it too: where you make a meaningful impact; where you influence; where your voice really matters; where you help to shape our future direction. The GPA is committed to representing the communities we serve by making Diversity, Equality and Inclusion part of everything we do. To ensure that we are always recruiting and retaining a diverse mix of talent, we are particularly inviting applications from candidates who are disabled, ethnically or gender diverse, and people who identify as being part of the LGBTQ+ community. Job description Are you ready to play a pivotal role in shaping the future of how we collaborate with our suppliers, partners, clients and customers? We are looking for an experienced and forward thinking Senior Business Analyst to lead the implementation of Microsoft 365 and the migration from Google Workspace across our organisation. This role will spearhead the implementation of cutting edge Generative AI and Agentic AI capabilities using Microsoft Copilot and Microsoft Copilot Studio to empower business users with intelligent automation and integrate with other enterprise platforms such as Salesforce, ServiceNow and Dynamics 365. This role will help with implementation of Microsoft Power Platform to design low-code/no-code solutions that streamline workflows and lead on the deployment of Microsoft Purview for data governance, Microsoft Defender for cloud app and endpoint security and Microsoft Sentinel to build a world-class SIEM/SOC. This role will be responsible for gathering business requirements, analysing business processes and collaborating with cross-functional teams to ensure a smooth migration and successful deployment of all Microsoft 365 digital services. This role will involve strategic planning, and ensuring the alignment of the migration with business goals. If you are passionate about digital transformation, optimising business processes, and delivering innovative solutions using AI that drive tangible business outcomes, we want to hear from you! While This Role Matters : This is not just another migration project. This is your opportunity to: Lead a Mission-Critical Transformation - Play a key role in how our organisation adopts the tools that will define how we collaborate, innovate and operate for years to come. Drive Real Change - Work closely with key decision-makers to shape processes that will have a direct impact on business productivity, employee satisfaction, and our competitive edge in creating a truly digital employee experience. Empower the Workforce - Help us empower our teams by ensuring that they have access to the best tools and knowledge to succeed in the new digital workplace. If you are ready to lead a key digital transformation project and be a part of something big, we'd love to hear from you! This is your chance to lead change , innovate , and make a lasting impact on how our teams collaborate and succeed. Apply now and be the driver behind the transformation! KEY RESPONSIBILITIES: Business Analysis Requirements and Specifications (Functional & Technical) Elicit business, stakeholder and solution (functional/non-functional) requirements and prepare business requirements documents. Translate business needs into functional specifications for developers and solution architects, ensuring the technical implementation is aligned with business goals. System and Data Migration Strategy Design and drive the overall strategy data and systems for migrating from Google Workspace to Microsoft 365. Develop a comprehensive data inventory for migrating data (emails, documents and applications) from Google Workspace to Microsoft 365 ensuring minimal disruption to business operations. Change Impact Analysis Perform detailed assessments of the potential impact of the Microsoft 365 implementation on business processes, systems, data and roles. Leverage your analytical skills to perform gap analyses and provide data-driven recommendations that enhance productivity and support business objectives. Create a list of existing Identity Management / SSO integration with existing systems that will need to re-integrate with Microsoft 365 Entra ID (Active Directory). Information Governance - Compliance and Data Governance Ensure that the migration aligns with all applicable legal, regulatory and compliance standards. Work closely with security and legal teams to ensure information is governed effectively, including GDPR and data retention policies. Stakeholder Engagement and Communication Identify key stakeholders across the organisation, create engagement plans, and communicate business impacts, project goals and progress effectively. Ensure alignment with business needs and foster a positive attitude towards change. User Adoption and Training Collaborate with training teams to develop learning programs, tutorials, and workshops that will help users maximise their use of Microsoft 365 tools like SharePoint, OneDrive and Teams. Elevate user experience by ensuring that Microsoft 365 delivers an intuitive and seamless user experience by working with technical teams to design solutions that meet user requirements and enhance productivity. Person specification Experience & Technical Skills Essential criteria: Significant experience of hands-on in business analysis, particularly in Microsoft 365 implementations, and migrations from Google Workspace. Proven track record in leading enterprise-wide digital transformation projects and managing large-scale IT projects. Ability to see the big picture and create a transformation roadmap that aligns with long-term business goals. Deep knowledge of Microsoft 365 (Exchange, SharePoint, OneDrive and Teams) and familiarity with Google Workspace (Gmail, Google Drive, Docs). Master at building relationships, negotiating priorities, and keeping everyone aligned towards the common goal. Comfortable working in agile environments and driving iterative improvements. Strong interpersonal and communication skills with the ability to influence at all levels. Qualifications and Accreditations Essential criteria: Bachelor's degree in Business, Information Technology, or related field. Certified Business Analysis Professional (CBAP) or equivalent. Desirable criteria: Master's degree preferred. Microsoft 365 Certified. PMP or PRINCE2 Certification. Familiarity with SFIA Framework is a plus.
Grower Horticulture Hampshire Looking for a business that'll invest in you? Want a hands-on growing role where you can learn, develop, and make a real impact on crop quality? This is a great opportunity to join a horticultural business with a strong focus on sustainability and people development. What's in it for you? 32 days' holiday (including bank holidays) Opportunities for professional growth and development Employee Assistance Programme Access to discounts on everyday shopping, entertainment, and lifestyle Staff discount on all products Enhanced maternity, paternity, adoption, and sick pay Cycle to Work scheme. The Role As a Grower, you'll support the Head Grower with the day-to-day growing and management of crops within a commercial horticulture nursery. This role blends hands-on growing with monitoring, planning, and continuous improvement, offering an excellent platform to build technical horticultural skills. Day-to-day, you'll be: Assisting with all aspects of crop production and greenhouse management Implementing biological, environmental, and cultural controls to maintain crop quality. Monitoring pest and disease and supporting effective control strategies. Identifying opportunities to reduce waste and improve crop performance. Monitoring variety performance and feeding back observations. Working collaboratively with colleagues across different teams and projects Occasionally travelling to growers in the UK and Europe This role isn't just about growing plants - it's about learning best practices, improving quality, and contributing to a business that takes pride in its people and products. About You A qualification in horticulture or a closely related subject A genuine passion for plants and horticulture Willingness to learn growing techniques, irrigation, pest and disease management, and peat-free production. A proactive, flexible, and hands-on approach What's Next? For a confidential chat, call me, Sarah, on (phone number removed), email (url removed), or message me on LinkedIn. Don't worry if your CV isn't fully up to date, just send what you've got, and we'll take it from there.
Feb 05, 2026
Full time
Grower Horticulture Hampshire Looking for a business that'll invest in you? Want a hands-on growing role where you can learn, develop, and make a real impact on crop quality? This is a great opportunity to join a horticultural business with a strong focus on sustainability and people development. What's in it for you? 32 days' holiday (including bank holidays) Opportunities for professional growth and development Employee Assistance Programme Access to discounts on everyday shopping, entertainment, and lifestyle Staff discount on all products Enhanced maternity, paternity, adoption, and sick pay Cycle to Work scheme. The Role As a Grower, you'll support the Head Grower with the day-to-day growing and management of crops within a commercial horticulture nursery. This role blends hands-on growing with monitoring, planning, and continuous improvement, offering an excellent platform to build technical horticultural skills. Day-to-day, you'll be: Assisting with all aspects of crop production and greenhouse management Implementing biological, environmental, and cultural controls to maintain crop quality. Monitoring pest and disease and supporting effective control strategies. Identifying opportunities to reduce waste and improve crop performance. Monitoring variety performance and feeding back observations. Working collaboratively with colleagues across different teams and projects Occasionally travelling to growers in the UK and Europe This role isn't just about growing plants - it's about learning best practices, improving quality, and contributing to a business that takes pride in its people and products. About You A qualification in horticulture or a closely related subject A genuine passion for plants and horticulture Willingness to learn growing techniques, irrigation, pest and disease management, and peat-free production. A proactive, flexible, and hands-on approach What's Next? For a confidential chat, call me, Sarah, on (phone number removed), email (url removed), or message me on LinkedIn. Don't worry if your CV isn't fully up to date, just send what you've got, and we'll take it from there.
The SRE Observability Lead Engineer is a hands-on leader responsible for shaping and delivering the future of Observability across Services Technology. This role reports into the Head of SRE Services and sits within a small central enablement team. You will define the long-term vision, build and scale modern observability capabilities across business lines, and lead a small team of SREs delivering reusable observability services. This is a blended leadership and engineering role - the ideal candidate pairs strategic vision with the technical depth to resolve real-world telemetry challenges across on-prem, cloud, and container-based environments (ECS, Kubernetes, etc.). You'll work closely with architecture & other engineering functions to not only resolve common challenges affecting SREs aligned to LoBs, but will ensure observability is embedded as a non-functional requirement (NFR) for all new services going live. You will collaborate with platform and infrastructure teams to ensure enterprise-scale, not siloed solutions. You will also be responsible for managing a small, high-impact team of SREs based in your region. This role requires a comprehensive understanding of observability challenges across Services (Payments, Securities Services, Trade, Digital & Data) and the ability to influence outcomes at the enterprise level. Strong commercial awareness, technical credibility, and excellent communication skills are essential to negotiate internally, influence peers, and drive change. Some external communication may be necessary. Responsibilities Define and own the strategic vision and multi-year roadmap for Observability across Services Technology, aligned with enterprise reliability and production goals. Translate strategy into an actionable delivery plan in partnership with Services Architecture & Engineering function, delivering incremental, high-value milestones toward a unified, scalable observability architecture. Lead and mentor SREs across Services, fostering a technical growth and SRE mindset. Build and offer a suite of central observability services across LoBs - including standardized telemetry libraries, onboarding templates, dashboard packs, and alerting standards. Drive reusability and efficiency by creating common patterns and golden paths for observability adoption across critical client flows and platforms. Partner with infrastructure, CTO and other SMBF tooling teams, to ensure observability tooling is scalable, resilient, and avoids duplication ("cottage industries"). Work hands-on to troubleshoot telemetry and instrumentation issues across on-prem, cloud (AWS, GCP, etc.), and ECS/K-based environments. Collaborate closely with the architecture function to support implementation of observability NFRs in the SDLC, ensuring new apps go live with sufficient coverage and insight. Support SRE Communities of Practice (CoP) and foster strong relationships with SREs, developers, and platform leads across Services and beyond to accelerate adoption & promote SRE best practices like SLO adoption, Capacity Planning. Use Jira/Agile workflows to track and report on observability maturity across Services LoBs - coverage, adoption, and contribution to improved client experience. Remove inefficiencies and provide solutions to enable unified views of consolidated SLOs for critical E2E client journeys for Payments & other Services critical user journeys. Influence and align senior stakeholders across functions (applications, infrastructure, controls, and audit) to drive observability investment for critical client flows across Services. Represent Services in working groups to influence enterprise observability standards, ensuring feedback from Services is reflected. Lead people management responsibilities for your direct team, including management of headcount, goal setting, performance evaluation, compensation, and hiring. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards. Qualifications Relevant experience in Observability, SRE, Infrastructure Engineering, or Platform Architecture, including several years in senior leadership roles. Deep expertise in observability tools and stacks such as Grafana, Prometheus, OpenTelemetry, ELK, Splunk, and similar platforms. Strong hands-on experience across hybrid infrastructure, including on-prem, cloud (AWS, GCP, Azure), and container platforms (ECS, Kubernetes). Proven ability to design scalable telemetry and instrumentation strategies, resolve production observability gaps, and integrate them into large-scale systems. Experience leading teams and managing people across geographically distributed locations. Strong ability to influence platform, cloud, and engineering leaders to ensure observability tooling is built for reuse and scale. Deep understanding of SRE fundamentals, including SLIs, SLOs, error budgets, and telemetry-driven operations. Strong collaboration skills and experience working across federated teams, building consensus and delivering change. Ability to stay up to date with industry trends and apply them to improve internal tooling and design decisions. Excellent written and verbal communication skills; able to influence and articulate complex concepts to technical and non-technical audiences. Education Bachelor's or Master's degree in Computer Science, Engineering, Information Systems, or a related technical field. What we'll provide you By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) A discretional annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive. Job Family Group: Technology Family: Applications Support Time Type: Full time Most Relevant Skills Please see the requirements listed above. Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. View Citi's EEO Policy Statement and the Know Your Rights poster.
Feb 05, 2026
Full time
The SRE Observability Lead Engineer is a hands-on leader responsible for shaping and delivering the future of Observability across Services Technology. This role reports into the Head of SRE Services and sits within a small central enablement team. You will define the long-term vision, build and scale modern observability capabilities across business lines, and lead a small team of SREs delivering reusable observability services. This is a blended leadership and engineering role - the ideal candidate pairs strategic vision with the technical depth to resolve real-world telemetry challenges across on-prem, cloud, and container-based environments (ECS, Kubernetes, etc.). You'll work closely with architecture & other engineering functions to not only resolve common challenges affecting SREs aligned to LoBs, but will ensure observability is embedded as a non-functional requirement (NFR) for all new services going live. You will collaborate with platform and infrastructure teams to ensure enterprise-scale, not siloed solutions. You will also be responsible for managing a small, high-impact team of SREs based in your region. This role requires a comprehensive understanding of observability challenges across Services (Payments, Securities Services, Trade, Digital & Data) and the ability to influence outcomes at the enterprise level. Strong commercial awareness, technical credibility, and excellent communication skills are essential to negotiate internally, influence peers, and drive change. Some external communication may be necessary. Responsibilities Define and own the strategic vision and multi-year roadmap for Observability across Services Technology, aligned with enterprise reliability and production goals. Translate strategy into an actionable delivery plan in partnership with Services Architecture & Engineering function, delivering incremental, high-value milestones toward a unified, scalable observability architecture. Lead and mentor SREs across Services, fostering a technical growth and SRE mindset. Build and offer a suite of central observability services across LoBs - including standardized telemetry libraries, onboarding templates, dashboard packs, and alerting standards. Drive reusability and efficiency by creating common patterns and golden paths for observability adoption across critical client flows and platforms. Partner with infrastructure, CTO and other SMBF tooling teams, to ensure observability tooling is scalable, resilient, and avoids duplication ("cottage industries"). Work hands-on to troubleshoot telemetry and instrumentation issues across on-prem, cloud (AWS, GCP, etc.), and ECS/K-based environments. Collaborate closely with the architecture function to support implementation of observability NFRs in the SDLC, ensuring new apps go live with sufficient coverage and insight. Support SRE Communities of Practice (CoP) and foster strong relationships with SREs, developers, and platform leads across Services and beyond to accelerate adoption & promote SRE best practices like SLO adoption, Capacity Planning. Use Jira/Agile workflows to track and report on observability maturity across Services LoBs - coverage, adoption, and contribution to improved client experience. Remove inefficiencies and provide solutions to enable unified views of consolidated SLOs for critical E2E client journeys for Payments & other Services critical user journeys. Influence and align senior stakeholders across functions (applications, infrastructure, controls, and audit) to drive observability investment for critical client flows across Services. Represent Services in working groups to influence enterprise observability standards, ensuring feedback from Services is reflected. Lead people management responsibilities for your direct team, including management of headcount, goal setting, performance evaluation, compensation, and hiring. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards. Qualifications Relevant experience in Observability, SRE, Infrastructure Engineering, or Platform Architecture, including several years in senior leadership roles. Deep expertise in observability tools and stacks such as Grafana, Prometheus, OpenTelemetry, ELK, Splunk, and similar platforms. Strong hands-on experience across hybrid infrastructure, including on-prem, cloud (AWS, GCP, Azure), and container platforms (ECS, Kubernetes). Proven ability to design scalable telemetry and instrumentation strategies, resolve production observability gaps, and integrate them into large-scale systems. Experience leading teams and managing people across geographically distributed locations. Strong ability to influence platform, cloud, and engineering leaders to ensure observability tooling is built for reuse and scale. Deep understanding of SRE fundamentals, including SLIs, SLOs, error budgets, and telemetry-driven operations. Strong collaboration skills and experience working across federated teams, building consensus and delivering change. Ability to stay up to date with industry trends and apply them to improve internal tooling and design decisions. Excellent written and verbal communication skills; able to influence and articulate complex concepts to technical and non-technical audiences. Education Bachelor's or Master's degree in Computer Science, Engineering, Information Systems, or a related technical field. What we'll provide you By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) A discretional annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive. Job Family Group: Technology Family: Applications Support Time Type: Full time Most Relevant Skills Please see the requirements listed above. Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. View Citi's EEO Policy Statement and the Know Your Rights poster.
Product Team Leader Department: Store Management Employment Type: Permanent - Full Time Location: Llanelli Reporting To: Product Manager Compensation: £26,445 FTE Description We're on the lookout for an energetic and inspiring Product Team Leader to join the team. As a Product Team Leader, you will lead, inspire, and empower your store team to deliver an inspirational customer journey and a great place to work for our teams. You will be an expert in product handling and will constantly strive to improve the customer journey through delivering exceptional visual execution and a high level of customer service. Supporting the Product and Commercial Manager to develop the team and maintain operational standards, and in turn generating outstanding sales, all round KPIs and high performing teams. For a more detailed overview of this role, check out the job description attached at the bottom of this advert. About The Role What You'll Be Doing Deliver great product placement and 'wow' wearable outfits. Consistently deliver strong visual standards with the customer journey at the forefront of every decision. Confidently duty manage in all areas of the store operation including service, people, and operations. Support the Commercial / Product Manager in empowering the team within store to deliver for the customer by always putting customer experience at the centre of decision making. Have a good understanding of commercial tools and how to use to drive commercial actions. Take accountability to drive store KPIs, including sales, stock loss, payroll, conversion, voice of customer and RFID. Support the management of store operations, including compliance with health & safety standards. Support the development of the store team to deliver a high performing, motivated and engaged store team who feel valued and recognised for their contribution. You'll Be Perfect If You have previous experience in retail, preferably in a supervisor role. You are passionate about fashion and stay updated on the latest trends. You possess strong communication and interpersonal skills. You can motivate and inspire a team to achieve their best. You are proactive, adaptable, and thrive in a fast-paced environment. And most importantly love our products as much as we do so we create the best possible customer journey! Things To Consider Fast-Paced Environment: This is a high-energy role where priorities can shift quickly based on sales performance, customer trends, and seasonal demands. You'll need to be comfortable adapting to situations and juggling multiple tasks. Reporting: Your ability to analyse customer feedback and sales data will be crucial in driving improvements to your store. Managing People: Strong emotional intelligence is essential, as you'll be managing a diverse team. Hands-On Role: While this position is strategic, it also requires you to be hands-on with product movement, floor resets, and physical tasks like adjusting layouts, displays, and stock replenishment. Weekend Work: As part of the retail environment, you'll need to work on weekends, public holidays, and during key seasonal periods. This is especially crucial during busy times like sales events, product launches, or store promotions. Deadlines: Strong time management skills are important for balancing multiple responsibilities and meeting deadlines. This Is For You We're a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together - and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts. What we can offer you: Generous 50% staff discount & uniform allowance so you can treat yourself to our latest products! Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through the Retail Trust. Stores fitted with Kindness Cupboards to support Islanders with basic food & hygiene products if needed. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Give as you earn scheme, a 'Giver Island' day each year and receive matched funding. Progression focus throughout Retail & Head Office. Support with upskilling skills through on the job training and qualifications. A generous bonus scheme & private pension plan. 28 days (UK) 30 days (ROI) paid holiday, inclusive of Bank Holidays. Also the option to buy additional holiday for whatever the need! We mentioned the discount, right? Keeping You Safe At River Island we are committed to the safeguarding of all of our employees regardless of age or job role. We will fulfil our obligation under the Prevent duty which seeks to stop extremism and extremist views from materialising in our business. We promote and encourage the belief in British Values- including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs. Our Island is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.
Feb 05, 2026
Full time
Product Team Leader Department: Store Management Employment Type: Permanent - Full Time Location: Llanelli Reporting To: Product Manager Compensation: £26,445 FTE Description We're on the lookout for an energetic and inspiring Product Team Leader to join the team. As a Product Team Leader, you will lead, inspire, and empower your store team to deliver an inspirational customer journey and a great place to work for our teams. You will be an expert in product handling and will constantly strive to improve the customer journey through delivering exceptional visual execution and a high level of customer service. Supporting the Product and Commercial Manager to develop the team and maintain operational standards, and in turn generating outstanding sales, all round KPIs and high performing teams. For a more detailed overview of this role, check out the job description attached at the bottom of this advert. About The Role What You'll Be Doing Deliver great product placement and 'wow' wearable outfits. Consistently deliver strong visual standards with the customer journey at the forefront of every decision. Confidently duty manage in all areas of the store operation including service, people, and operations. Support the Commercial / Product Manager in empowering the team within store to deliver for the customer by always putting customer experience at the centre of decision making. Have a good understanding of commercial tools and how to use to drive commercial actions. Take accountability to drive store KPIs, including sales, stock loss, payroll, conversion, voice of customer and RFID. Support the management of store operations, including compliance with health & safety standards. Support the development of the store team to deliver a high performing, motivated and engaged store team who feel valued and recognised for their contribution. You'll Be Perfect If You have previous experience in retail, preferably in a supervisor role. You are passionate about fashion and stay updated on the latest trends. You possess strong communication and interpersonal skills. You can motivate and inspire a team to achieve their best. You are proactive, adaptable, and thrive in a fast-paced environment. And most importantly love our products as much as we do so we create the best possible customer journey! Things To Consider Fast-Paced Environment: This is a high-energy role where priorities can shift quickly based on sales performance, customer trends, and seasonal demands. You'll need to be comfortable adapting to situations and juggling multiple tasks. Reporting: Your ability to analyse customer feedback and sales data will be crucial in driving improvements to your store. Managing People: Strong emotional intelligence is essential, as you'll be managing a diverse team. Hands-On Role: While this position is strategic, it also requires you to be hands-on with product movement, floor resets, and physical tasks like adjusting layouts, displays, and stock replenishment. Weekend Work: As part of the retail environment, you'll need to work on weekends, public holidays, and during key seasonal periods. This is especially crucial during busy times like sales events, product launches, or store promotions. Deadlines: Strong time management skills are important for balancing multiple responsibilities and meeting deadlines. This Is For You We're a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together - and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts. What we can offer you: Generous 50% staff discount & uniform allowance so you can treat yourself to our latest products! Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through the Retail Trust. Stores fitted with Kindness Cupboards to support Islanders with basic food & hygiene products if needed. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Give as you earn scheme, a 'Giver Island' day each year and receive matched funding. Progression focus throughout Retail & Head Office. Support with upskilling skills through on the job training and qualifications. A generous bonus scheme & private pension plan. 28 days (UK) 30 days (ROI) paid holiday, inclusive of Bank Holidays. Also the option to buy additional holiday for whatever the need! We mentioned the discount, right? Keeping You Safe At River Island we are committed to the safeguarding of all of our employees regardless of age or job role. We will fulfil our obligation under the Prevent duty which seeks to stop extremism and extremist views from materialising in our business. We promote and encourage the belief in British Values- including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs. Our Island is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.
Electrical Testing Engineer London (with daily travel across the area) The Organisation Our client is a faith-based charity. They seek to positively impact the lives of all members of society. They are now looking for an Electrical Testing Engineer to join them on a full-time, permanent basis, working 35 hours per week, Monday - Friday, 9:00am - 5:00pm. The Benefits - Salary of £37,000 - £42,000 per annum - 23 days' annual leave + bank holidays - Pension scheme for eligible employees - 5% paid by the employer - Salary exchange (salary sacrifice) for pension - Enhanced maternity, paternity and adoption pay - Employee Assistance Programme - Life assurance/Death in Service benefit - Cycle to work scheme - Vouchers for free eye tests and £50 towards the cost of glasses - Reward Gateway scheme offering discounts on a wide range of products and services This is a rewarding opportunity for a qualified electrical engineer with strong installation, maintenance and testing experience to join a mission-driven organisation. You'll benefit from a role with plenty of variety and autonomy, where your expertise will be trusted, and your work will have a visible, day-to-day impact on countless people and places. In return, you'll enjoy the stability of a permanent, weekday role within a supportive organisation that values safety, professionalism and work-life balance. You'll have the reassurance of consistent hours, structured call-out support and a benefits package designed to look after you in the long term. The Role As an Electrical Testing Engineer, you will carry out statutory testing, preventative maintenance and reactive electrical works across our client's diverse estate. Reporting to the Head of Health & Safety, you'll be responsible for conducting EICRs, PAT, emergency lighting checks, and lightning conductor inspections. You'll be involved in wider maintenance tasks as well, such as fault finding, rewiring, re-lamping, ballast changes and supporting electrical plant and systems. You'll also ensure accurate records and reports are maintained, and that all works are completed to current legislative standards using safe working practices. Additionally, you will: - Produce and follow Risk Assessments and Method Statements for all tasks - Assist with electrical system diagnostics and provide technical support to stakeholders - Maintain comprehensive maintenance records in digital or written format - Operate within the call-out rota for emergency response cover - Work closely with subcontractors to troubleshoot and resolve issues About You To be considered as an Electrical Testing Engineer, you will need: - Proven electrical installation experience - Proven commercial electrical maintenance experience - Experience of maintaining all relevant electrical equipment to clearly defined criteria - An awareness of health & safety legislation and safe systems of work - Excellent customer service and people skills - To be formally trained in an electrical engineering discipline to City and Guilds Level 3 or NVQ Level 3 - City & Guilds Testing & Inspection qualification (2391 or equivalent) - Registration of Competence (NICEIC / ECA) - A full, valid driving licence Please note, this role will involve working at heights as well as ascending and descending vertical access equipment. Closing date: 20/02/2026 at midday Interview date: week commencing 02/03/2025 Other organisations may call this role Electrical Test Engineer, Electrical Compliance Engineer, Electrical Maintenance Engineer, Electrical Engineer, Electrical Services Engineer, Electrical Safety Engineer, Electrical Technician, or Electrician. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you're looking for a great new role as an Electrical Testing Engineer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Feb 05, 2026
Full time
Electrical Testing Engineer London (with daily travel across the area) The Organisation Our client is a faith-based charity. They seek to positively impact the lives of all members of society. They are now looking for an Electrical Testing Engineer to join them on a full-time, permanent basis, working 35 hours per week, Monday - Friday, 9:00am - 5:00pm. The Benefits - Salary of £37,000 - £42,000 per annum - 23 days' annual leave + bank holidays - Pension scheme for eligible employees - 5% paid by the employer - Salary exchange (salary sacrifice) for pension - Enhanced maternity, paternity and adoption pay - Employee Assistance Programme - Life assurance/Death in Service benefit - Cycle to work scheme - Vouchers for free eye tests and £50 towards the cost of glasses - Reward Gateway scheme offering discounts on a wide range of products and services This is a rewarding opportunity for a qualified electrical engineer with strong installation, maintenance and testing experience to join a mission-driven organisation. You'll benefit from a role with plenty of variety and autonomy, where your expertise will be trusted, and your work will have a visible, day-to-day impact on countless people and places. In return, you'll enjoy the stability of a permanent, weekday role within a supportive organisation that values safety, professionalism and work-life balance. You'll have the reassurance of consistent hours, structured call-out support and a benefits package designed to look after you in the long term. The Role As an Electrical Testing Engineer, you will carry out statutory testing, preventative maintenance and reactive electrical works across our client's diverse estate. Reporting to the Head of Health & Safety, you'll be responsible for conducting EICRs, PAT, emergency lighting checks, and lightning conductor inspections. You'll be involved in wider maintenance tasks as well, such as fault finding, rewiring, re-lamping, ballast changes and supporting electrical plant and systems. You'll also ensure accurate records and reports are maintained, and that all works are completed to current legislative standards using safe working practices. Additionally, you will: - Produce and follow Risk Assessments and Method Statements for all tasks - Assist with electrical system diagnostics and provide technical support to stakeholders - Maintain comprehensive maintenance records in digital or written format - Operate within the call-out rota for emergency response cover - Work closely with subcontractors to troubleshoot and resolve issues About You To be considered as an Electrical Testing Engineer, you will need: - Proven electrical installation experience - Proven commercial electrical maintenance experience - Experience of maintaining all relevant electrical equipment to clearly defined criteria - An awareness of health & safety legislation and safe systems of work - Excellent customer service and people skills - To be formally trained in an electrical engineering discipline to City and Guilds Level 3 or NVQ Level 3 - City & Guilds Testing & Inspection qualification (2391 or equivalent) - Registration of Competence (NICEIC / ECA) - A full, valid driving licence Please note, this role will involve working at heights as well as ascending and descending vertical access equipment. Closing date: 20/02/2026 at midday Interview date: week commencing 02/03/2025 Other organisations may call this role Electrical Test Engineer, Electrical Compliance Engineer, Electrical Maintenance Engineer, Electrical Engineer, Electrical Services Engineer, Electrical Safety Engineer, Electrical Technician, or Electrician. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you're looking for a great new role as an Electrical Testing Engineer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Company Description We are the ROI agency, a position we have proudly held true to since 2005. Our more than 6,000 specialists across 95 markets offer unparalleled capabilities in Media, Data, Technology, Commerce and Content. We put effectiveness at the heart of our work to solve complex challenges, drive successful business outcomes, and grow our clients' businesses. Over the years, we have evolved our definition of ROI, as it has changed with the ever complicated communications landscape. ROI is no longer simply about the most efficient planning, buying and reporting of media. ROI is about delivering Return on Investment; but it's also about going beyond to deliver a Return on Imagination and more integrated experiences that inspire Growth. Top line growth for our clients' businesses, growth for our people and growth for our culture. Powered by our best in class proprietary tools and data, our work spans the full spectrum of media communications, from analytics, data and technology to performance marketing, content and superior trading. This breadth means we deliver insight that lies at the intersection of consumer, category, and brand, attributing every budget to stronger business outcomes. It means we deliver more creative media solutions that bring together best in class strategy, planning and the power of Publicis Groupe to ensure distinct and more personal brand experiences for our clients. It means we adopt new data analytics and value optimisation techniques while building relationships with some of the world's most exciting start ups. We leverage over 30 years of media planning expertise to go beyond traditional media solutions and deliver a Return on Investment that is both forward thinking and accountable to our clients. At Zenith, we ultimately seek a more meaningful kind of ROI. Our unique way of thinking inspires growth for some of the world's leading brands, including Coty, Electrolux, Essity, Lactalis, Luxottica, Nestlé, Nomad Foods, Reckitt, TikTok and Verizon. Overview About the client Adobe is one of the largest and most diversified software companies in the world. Adobe empowers everyone - from individuals and small businesses to government agencies and global brands - to design and deliver exceptional digital experiences. Headquartered in San Jose, California, and with a diverse global population of more than 31,000 employees, they achieved revenue of US$21.5 billion in fiscal year 2024. Adobe has three major product lines: Creative Cloud to unleash creativity, including famous apps such as Photoshop, Document Cloud to accelerate document productivity, including Adobe Acrobat, and Experience Cloud to power digital businesses, including Adobe Analytics. Adobe have been at the forefront of digital technology for over 40 years and continue to see rapid sales growth. They are an exciting, dynamic company with a respectful internal culture based on their four key values: Genuine, Innovative, Exceptional & Involved. From a marketing perspective, Adobe are one of the most sophisticated digital marketing businesses in the world. Their activity is split between upper funnel and performance budgets, and they invest circa $180m in media in EMEA alone. This model, with a country led approach, is called the "Power of One" and gathers all the capabilities of the Groupe under one roof, putting clients at the core of the organisation. Changing the world through digital experiences is what Adobe's all about. They give everyone - from emerging artists to global brands - everything they need to design and deliver exceptional digital experiences! They are passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. Adobe is on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realise that new ideas can come from everywhere in the organisation, and we know the next big idea could be yours! About the Team In 2023, Publicis Media won the Adobe business for Europe, APAC, and Japan. We have established the Adobe.pub team to act as a seamless extension of the Adobe marketing team. Adobe.pub sits within the Zenith Global team and benefits from the opportunity, infrastructure and culture of one of the best international agencies in London. The EMEA team, which has 95 members spread across London and India, covers all EMEA activity, from establishing strategy to media planning, activating media across digital channels, and reporting on campaign results. We handle both performance and upper funnel activity and are dedicated to creating full funnel strategies to maximise Adobe's digital engagement. About the role This is an incredible opportunity to drive growth and change on a fast growing, game changing Publicis Media client. As our client's business continues to mature we are seeking a Managing Partner, Performance to join our growing team and help our clients unlock the full potential of our performance planning capabilities. You will play a pivotal role in developing a world class communications performance product for our team and use proactivity to help clients to unlock new sources of growth. Responsibilities About the work LEADERSHIP & TEAM MANAGEMENT Lead the Adobe.pub EMEA performance discipline, providing clear vision and direction to channel specialists and performance teams in London and the India Hub Set the strategic direction for the EMEA performance product across Programmatic, Paid Search, and Paid Social, covering the full funnel Develop and manage performance leaders across product groups, ensuring strong accountability, high performance, and effective succession planning Foster a culture of excellence, innovation, cross channel collaboration, and operational discipline Represent performance at the Adobe.pub leadership level Act as a senior sponsor of the client partnership, working closely with the Global Client Lead and senior planning, performance, and strategy leads Translate complex performance signals and data into clear, actionable recommendations Lead the creation of integrated quarterly performance strategies across all channels PERFORMANCE EXCELLENCE Establish and operationalise best in class standards for performance planning, activation, optimisation, and governance Define Adobe's performance investment strategy Lead the creation of integrated quarterly performance strategies across all channels Drive the shift to a fully integrated full funnel operating model Maintain rigorous oversight of campaign performance and KPIs Oversee strategic analytics usage Lead the cross channel test and learn agenda Own and advance the EMEA Test and Learn programme Shape measurement frameworks (especially across walled gardens) to accurately capture channel contribution and guide scaled investment decisions GROWTH ACCELERATION Embed a growth acceleration mindset across the account Develop the EMEA regional growth strategy Partner with performance leaders across APAC, Japan, and the US to drive global consistency, expand innovation, and accelerate maturity across markets Contribute to the evolution of the global Adobe.pub, Zenith Global, and Publicis Media performance product Identify and champion strategic opportunities to expand Adobe.Pub's impact Qualifications What you need to succeed Digital first leader who can craft compelling, data driven stories and influence diverse stakeholders Strategic thinker with expertise in digital performance, analytics, and optimization to shape client media strategies Technical proficiency and hands on experience in Programmatic, Paid Search, or Paid Social activation Proven team leader who builds high performing, motivated, and collaborative teams Strong account management skills to ensure seamless delivery and trusted relationships with Adobe and internal stakeholders Excellent presentation and communication abilities to confidently engage senior stakeholders Commercially driven and proactive, with strong problem solving skills and ability to escalate issues early Analytical and detail oriented, adept at interpreting data, spotting trends, and ensuring accuracy Additional Information Zenith International has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day to day work and create time to focus on your well being and self care. BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity, Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS . click apply for full job details
Feb 05, 2026
Full time
Company Description We are the ROI agency, a position we have proudly held true to since 2005. Our more than 6,000 specialists across 95 markets offer unparalleled capabilities in Media, Data, Technology, Commerce and Content. We put effectiveness at the heart of our work to solve complex challenges, drive successful business outcomes, and grow our clients' businesses. Over the years, we have evolved our definition of ROI, as it has changed with the ever complicated communications landscape. ROI is no longer simply about the most efficient planning, buying and reporting of media. ROI is about delivering Return on Investment; but it's also about going beyond to deliver a Return on Imagination and more integrated experiences that inspire Growth. Top line growth for our clients' businesses, growth for our people and growth for our culture. Powered by our best in class proprietary tools and data, our work spans the full spectrum of media communications, from analytics, data and technology to performance marketing, content and superior trading. This breadth means we deliver insight that lies at the intersection of consumer, category, and brand, attributing every budget to stronger business outcomes. It means we deliver more creative media solutions that bring together best in class strategy, planning and the power of Publicis Groupe to ensure distinct and more personal brand experiences for our clients. It means we adopt new data analytics and value optimisation techniques while building relationships with some of the world's most exciting start ups. We leverage over 30 years of media planning expertise to go beyond traditional media solutions and deliver a Return on Investment that is both forward thinking and accountable to our clients. At Zenith, we ultimately seek a more meaningful kind of ROI. Our unique way of thinking inspires growth for some of the world's leading brands, including Coty, Electrolux, Essity, Lactalis, Luxottica, Nestlé, Nomad Foods, Reckitt, TikTok and Verizon. Overview About the client Adobe is one of the largest and most diversified software companies in the world. Adobe empowers everyone - from individuals and small businesses to government agencies and global brands - to design and deliver exceptional digital experiences. Headquartered in San Jose, California, and with a diverse global population of more than 31,000 employees, they achieved revenue of US$21.5 billion in fiscal year 2024. Adobe has three major product lines: Creative Cloud to unleash creativity, including famous apps such as Photoshop, Document Cloud to accelerate document productivity, including Adobe Acrobat, and Experience Cloud to power digital businesses, including Adobe Analytics. Adobe have been at the forefront of digital technology for over 40 years and continue to see rapid sales growth. They are an exciting, dynamic company with a respectful internal culture based on their four key values: Genuine, Innovative, Exceptional & Involved. From a marketing perspective, Adobe are one of the most sophisticated digital marketing businesses in the world. Their activity is split between upper funnel and performance budgets, and they invest circa $180m in media in EMEA alone. This model, with a country led approach, is called the "Power of One" and gathers all the capabilities of the Groupe under one roof, putting clients at the core of the organisation. Changing the world through digital experiences is what Adobe's all about. They give everyone - from emerging artists to global brands - everything they need to design and deliver exceptional digital experiences! They are passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. Adobe is on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realise that new ideas can come from everywhere in the organisation, and we know the next big idea could be yours! About the Team In 2023, Publicis Media won the Adobe business for Europe, APAC, and Japan. We have established the Adobe.pub team to act as a seamless extension of the Adobe marketing team. Adobe.pub sits within the Zenith Global team and benefits from the opportunity, infrastructure and culture of one of the best international agencies in London. The EMEA team, which has 95 members spread across London and India, covers all EMEA activity, from establishing strategy to media planning, activating media across digital channels, and reporting on campaign results. We handle both performance and upper funnel activity and are dedicated to creating full funnel strategies to maximise Adobe's digital engagement. About the role This is an incredible opportunity to drive growth and change on a fast growing, game changing Publicis Media client. As our client's business continues to mature we are seeking a Managing Partner, Performance to join our growing team and help our clients unlock the full potential of our performance planning capabilities. You will play a pivotal role in developing a world class communications performance product for our team and use proactivity to help clients to unlock new sources of growth. Responsibilities About the work LEADERSHIP & TEAM MANAGEMENT Lead the Adobe.pub EMEA performance discipline, providing clear vision and direction to channel specialists and performance teams in London and the India Hub Set the strategic direction for the EMEA performance product across Programmatic, Paid Search, and Paid Social, covering the full funnel Develop and manage performance leaders across product groups, ensuring strong accountability, high performance, and effective succession planning Foster a culture of excellence, innovation, cross channel collaboration, and operational discipline Represent performance at the Adobe.pub leadership level Act as a senior sponsor of the client partnership, working closely with the Global Client Lead and senior planning, performance, and strategy leads Translate complex performance signals and data into clear, actionable recommendations Lead the creation of integrated quarterly performance strategies across all channels PERFORMANCE EXCELLENCE Establish and operationalise best in class standards for performance planning, activation, optimisation, and governance Define Adobe's performance investment strategy Lead the creation of integrated quarterly performance strategies across all channels Drive the shift to a fully integrated full funnel operating model Maintain rigorous oversight of campaign performance and KPIs Oversee strategic analytics usage Lead the cross channel test and learn agenda Own and advance the EMEA Test and Learn programme Shape measurement frameworks (especially across walled gardens) to accurately capture channel contribution and guide scaled investment decisions GROWTH ACCELERATION Embed a growth acceleration mindset across the account Develop the EMEA regional growth strategy Partner with performance leaders across APAC, Japan, and the US to drive global consistency, expand innovation, and accelerate maturity across markets Contribute to the evolution of the global Adobe.pub, Zenith Global, and Publicis Media performance product Identify and champion strategic opportunities to expand Adobe.Pub's impact Qualifications What you need to succeed Digital first leader who can craft compelling, data driven stories and influence diverse stakeholders Strategic thinker with expertise in digital performance, analytics, and optimization to shape client media strategies Technical proficiency and hands on experience in Programmatic, Paid Search, or Paid Social activation Proven team leader who builds high performing, motivated, and collaborative teams Strong account management skills to ensure seamless delivery and trusted relationships with Adobe and internal stakeholders Excellent presentation and communication abilities to confidently engage senior stakeholders Commercially driven and proactive, with strong problem solving skills and ability to escalate issues early Analytical and detail oriented, adept at interpreting data, spotting trends, and ensuring accuracy Additional Information Zenith International has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day to day work and create time to focus on your well being and self care. BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity, Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS . click apply for full job details
Overview We are looking for a Assistant Store Manager to join Team OB in our Sevenoaks store. As an Assistant Store Manager, you will work alongside your Store Manager to enhance sales and motivate your team. Reporting to the Store Manager, you will bring enthusiasm, positivity, and joy to the store by inspiring your customers and colleagues and maximising sales. This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts. Your rota will be communicated to you in advance by your line manager, and we are open to having conversations about working flexibly. About Oliver Bonas At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role OB Assistant Store Managers will: Analyse a variety of reports to measure the success of the store and team. Work with KPIs to evaluate the store's performance and identify development areas. Lead by example and provide guidance to all team members, making sure their personal objectives and the store's objectives are being met. Work alongside the store manager to ensure the team delivers exceptional customer experiences. Support your store manager with progress meetings and appraisals in a timely manner for all team members and carry out the meetings where appropriate. Work with your team to develop and support their career progression. Follow company guidelines for all cash handling including till transactions and cashing up. Make sure the team always adhere to OB operational standards. Have an approachable yet authoritative written and verbal communication style, in-keeping with the Oliver Bonas tone of voice. Bonas Benefits Generous employee discount up to 60% off all OB products Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service Annual discretionary profit related bonus scheme Free membership for our Westfield Health Cash Plan or Private Medical Auto-enrolment into our pension plan Refer a Friend incentive Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support through 360L eLearning platform Free refreshments and treats in store What we look for Experience in team management. Positivity, vibrancy and ready to take on anything. Someone who's kind, helpful and considerate towards customers and team members alike. Exceptional organisation skills and natural multi-tasking ability. Commercial awareness. Ambition, resourcefulness and someone who's looking for opportunities to learn more. Equity, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:
Feb 05, 2026
Full time
Overview We are looking for a Assistant Store Manager to join Team OB in our Sevenoaks store. As an Assistant Store Manager, you will work alongside your Store Manager to enhance sales and motivate your team. Reporting to the Store Manager, you will bring enthusiasm, positivity, and joy to the store by inspiring your customers and colleagues and maximising sales. This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts. Your rota will be communicated to you in advance by your line manager, and we are open to having conversations about working flexibly. About Oliver Bonas At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role OB Assistant Store Managers will: Analyse a variety of reports to measure the success of the store and team. Work with KPIs to evaluate the store's performance and identify development areas. Lead by example and provide guidance to all team members, making sure their personal objectives and the store's objectives are being met. Work alongside the store manager to ensure the team delivers exceptional customer experiences. Support your store manager with progress meetings and appraisals in a timely manner for all team members and carry out the meetings where appropriate. Work with your team to develop and support their career progression. Follow company guidelines for all cash handling including till transactions and cashing up. Make sure the team always adhere to OB operational standards. Have an approachable yet authoritative written and verbal communication style, in-keeping with the Oliver Bonas tone of voice. Bonas Benefits Generous employee discount up to 60% off all OB products Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service Annual discretionary profit related bonus scheme Free membership for our Westfield Health Cash Plan or Private Medical Auto-enrolment into our pension plan Refer a Friend incentive Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support through 360L eLearning platform Free refreshments and treats in store What we look for Experience in team management. Positivity, vibrancy and ready to take on anything. Someone who's kind, helpful and considerate towards customers and team members alike. Exceptional organisation skills and natural multi-tasking ability. Commercial awareness. Ambition, resourcefulness and someone who's looking for opportunities to learn more. Equity, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:
Who is Atominvest Our software powers the world's leading investment firms (across private equity, VC, infrastructure, credit etc.) enabling them to efficiently manage and drive value across their core business functions of investing, fundraising, operations and sustainability. At Atominvest, you'll be working on something very exciting: the future of work, investments and sustainability/ ethical investing for the world's best investors, and delivering a positive impact through this. Based on the growth we are experiencing, we think we're on to something big. It won't be easy. Joining a scale up business is an amazing and rewarding challenge, pushing well beyond the boundaries of natural growth cycles. You'll move quicker than feels comfortable, and be brilliant at continually re-prioritizing what must get done to keep Atominvest growing year over year at the pace of the best SAAS companies on the planet. We've gone from zero to ten, now we're looking to go from ten to one hundred! Role Overview As a Customer Success Manager at Atominvest, you will own the end-to-end delivery of our platform for both new and existing clients. You will serve as the primary partner for some of the world's leading alternative investment managers, ensuring fast, smooth implementations while driving adoption, advocacy, and long-term account expansion. This role sits at the heart of our commercial organisation - representing the face of Atominvest to clients and collaborating closely with Product, Engineering, and Sales to ensure client objectives are consistently met. What You'll Be Doing Act as the main point of contact for clients throughout onboarding, implementation, and ongoing success. Manage the full customer lifecycle: requirements gathering, configuration, data migration, testing, training, go live, and post deployment adoption. Shorten time to value by proactively managing timelines, dependencies, and client expectations. Analyze client datasets, workflows, and reporting structures to configure optimal solutions. Lead discovery workshops, training sessions, and regular business reviews with decision makers and operational stakeholders. Deliver white glove support, ensuring issues are escalated, prioritised, and resolved quickly. Identify expansion opportunities by understanding client goals and how Atominvest can support their broader operating model. If you're excited by solving complex problems for sophisticated clients and influencing how the alternative investments industry operates, we'd love to hear from you. Requirements Prior experience in Customer Success, Implementation, or a client facing role in a high growth B2B SaaS environment. Strong understanding of the private markets ecosystem, investor reporting, and ideally fund accounting concepts. Exceptionally organised, with strong project management instincts and attention to detail. Analytical, structured thinker with experience interpreting and working with client datasets. Advanced Excel skills. Clear, concise written and verbal communication-you can simplify complexity for senior stakeholders. Proven ability to deliver best in class client service in fast moving environments. Collaborative team player who contributes ideas and learns quickly. Ambitious, entrepreneurial mindset with resilience and a bias toward action. Bonus: hands on project management experience or formal PM frameworks. Interview Process Initial screening call Case study Interview with our Global Head of Customer Success Interview with our US Customer Success Lead Offer and onboarding at Atominvest What we offer Competitive compensation (fixed base salary + performance incentives) 25 days of holiday per year + bank holidays Hybrid working style (a minimum of 3 days in our central London office is required) Cycle2Work scheme Employee Assistance Programme (EAP) to support employee wellness A culture of trust, ownership, responsibility and autonomy in your work An incredible team of smart and mission driven people to work with Fun working atmosphere Significant growth opportunities Company wide socials and events
Feb 04, 2026
Full time
Who is Atominvest Our software powers the world's leading investment firms (across private equity, VC, infrastructure, credit etc.) enabling them to efficiently manage and drive value across their core business functions of investing, fundraising, operations and sustainability. At Atominvest, you'll be working on something very exciting: the future of work, investments and sustainability/ ethical investing for the world's best investors, and delivering a positive impact through this. Based on the growth we are experiencing, we think we're on to something big. It won't be easy. Joining a scale up business is an amazing and rewarding challenge, pushing well beyond the boundaries of natural growth cycles. You'll move quicker than feels comfortable, and be brilliant at continually re-prioritizing what must get done to keep Atominvest growing year over year at the pace of the best SAAS companies on the planet. We've gone from zero to ten, now we're looking to go from ten to one hundred! Role Overview As a Customer Success Manager at Atominvest, you will own the end-to-end delivery of our platform for both new and existing clients. You will serve as the primary partner for some of the world's leading alternative investment managers, ensuring fast, smooth implementations while driving adoption, advocacy, and long-term account expansion. This role sits at the heart of our commercial organisation - representing the face of Atominvest to clients and collaborating closely with Product, Engineering, and Sales to ensure client objectives are consistently met. What You'll Be Doing Act as the main point of contact for clients throughout onboarding, implementation, and ongoing success. Manage the full customer lifecycle: requirements gathering, configuration, data migration, testing, training, go live, and post deployment adoption. Shorten time to value by proactively managing timelines, dependencies, and client expectations. Analyze client datasets, workflows, and reporting structures to configure optimal solutions. Lead discovery workshops, training sessions, and regular business reviews with decision makers and operational stakeholders. Deliver white glove support, ensuring issues are escalated, prioritised, and resolved quickly. Identify expansion opportunities by understanding client goals and how Atominvest can support their broader operating model. If you're excited by solving complex problems for sophisticated clients and influencing how the alternative investments industry operates, we'd love to hear from you. Requirements Prior experience in Customer Success, Implementation, or a client facing role in a high growth B2B SaaS environment. Strong understanding of the private markets ecosystem, investor reporting, and ideally fund accounting concepts. Exceptionally organised, with strong project management instincts and attention to detail. Analytical, structured thinker with experience interpreting and working with client datasets. Advanced Excel skills. Clear, concise written and verbal communication-you can simplify complexity for senior stakeholders. Proven ability to deliver best in class client service in fast moving environments. Collaborative team player who contributes ideas and learns quickly. Ambitious, entrepreneurial mindset with resilience and a bias toward action. Bonus: hands on project management experience or formal PM frameworks. Interview Process Initial screening call Case study Interview with our Global Head of Customer Success Interview with our US Customer Success Lead Offer and onboarding at Atominvest What we offer Competitive compensation (fixed base salary + performance incentives) 25 days of holiday per year + bank holidays Hybrid working style (a minimum of 3 days in our central London office is required) Cycle2Work scheme Employee Assistance Programme (EAP) to support employee wellness A culture of trust, ownership, responsibility and autonomy in your work An incredible team of smart and mission driven people to work with Fun working atmosphere Significant growth opportunities Company wide socials and events
Government Customer Success Manager At TryHackMe, our mission is to make learning and teaching cybersecurity accessible, practical, and deeply engaging. With over 6 million learners worldwide, we help organisations build real cyber capability - from classrooms to enterprises and critical national infrastructure. We're hiring a Government Customer Success Manager to own and grow strategic relationships across government, defence, and public sector organisations, positioning TryHackMe as a long term cyber readiness and workforce development partner. This role sits at the centre of one of TryHackMe's most strategically important growth segments. You'll work closely with defence, intelligence, and public sector stakeholders to ensure measurable outcomes, strong renewals, and visible advocacy across government ecosystems. Role Overview As the Government Customer Success Manager, you own the post sale success, adoption, and value realisation for TryHackMe's government and defence customers. Government customers operate with longer buying cycles, complex stakeholder groups, strict security expectations, and mission critical outcomes. Success in this role requires visible ownership, confidence navigating ambiguity, and the ability to translate platform usage into workforce readiness, operational resilience, and mission impact. This role requires proactive, visible ownership. We are not looking for someone who primarily focuses on internal process, tooling, or operational clean up. Success depends on consistent customer facing engagement, independent relationship building, and the ability to clearly demonstrate outcomes without reliance on inherited relationships or escalation support. You will manage a focused portfolio across: US Department of Defense (primary growth engine) - Air Force, Army, cyber focused units Western Allied Defence Forces - UK, Australia, Canada Local Government - police forces, councils, and public sector agencies You will partner closely with a dedicated Government Account Manager, where: You own adoption, outcomes, and value proof The AM owns commercial execution, renewals, and expansion Together, you will drive 90% Gross Revenue Retention and 125% Net Revenue Retention within the Government segment. Key Responsibilities Customer Outcomes & Retention Act as the primary relationship owner for government and defence customers, building trust across operational, training, technical, and leadership stakeholders. Establish and maintain a regular, documented engagement cadence across the entire portfolio - no accounts sit untouched without clear justification. Lead GOV specific onboarding and kickoff sessions aligned to mission readiness, workforce capability, and policy constraints. Define clear success criteria early, mapping TryHackMe usage to: Job Qualification Requirements (JQRs) Workforce readiness goals Cyber capability maturity targets Monitor adoption health (usage, engagement, milestone completion) and proactively intervene to mitigate risk well ahead of renewal. Own renewal readiness from a value and risk perspective, beginning 6-12 months pre expiry, with documented mitigation plans for any amber or red accounts. Maintain accurate renewal classification, forecasting, and CRM documentation to support predictable outcomes. Adoption, Engagement & Expansion Enablement Drive fast time to value by embedding TryHackMe into government training pipelines efficiently and securely. Standardise and scale content mapping to Job Qualification Requirements (JQRs) - a core differentiator for the GOV segment. Identify adoption led expansion signals including: Increased seat utilisation New units, teams, or agencies engaging Demand for CTFs, SOC simulators, tabletop exercises (TTX), or certifications Partner with the Government Account Manager to convert adoption insights and usage data into qualified expansion opportunities. Lead Executive Business Reviews (EBRs) focused on mission outcomes and workforce readiness, not product features. Strategic Growth & Advocacy Independently build net new government champions within your portfolio. Proactively identify, document, and communicate measurable customer outcomes. Develop credible, government ready success stories and expand TryHackMe's GOV logo library and reference pack. Confidently ask customers for feedback, advocacy, references, or logo permission once value has been delivered. Represent the voice of the government customer internally, influencing product roadmap priorities and GOV specific enablement. Operational Excellence & Enablement Own and continuously improve GOV specific playbooks and resources, including: GOV onboarding and renewal playbooks in ChurnZero GOV kickoff and EBR decks The Gov Hub in Notion as a single source of truth Use data rigorously to track adoption health, renewal risk, and expansion signals. Maintain excellent CRM hygiene across HubSpot and ChurnZero - forecasting accuracy is a non negotiable expectation. What Success Looks Like 90% renewal rate across the Government portfolio 125% Net Revenue Retention driven through adoption led expansion Customers can clearly articulate the mission and workforce impact of using TryHackMe Renewal risk is identified early and mitigated proactively Documented, repeatable GOV playbooks that scale success Recognition as a trusted cyber readiness advisor within government and defence Strong candidates can clearly articulate: Specific customer relationships they personally built How their actions directly improved renewal outcomes How they identified and mitigated risk before escalation What changed for the customer because of their involvement About You Essential Skills & Experience 3+ years experience in Customer Success, Account Management, or Strategic Partnerships within SaaS, cybersecurity, or regulated environments Proven ability to manage complex, high stakes customers with multiple stakeholders and long decision cycles Strong data literacy - you use data to tell clear value stories Experience driving adoption, renewals, and expansion in partnership with Sales or Account Managers Excellent communication skills across technical and senior leadership audiences Demonstrated ownership mindset - you can clearly show how your actions changed customer outcomes, not just what you worked on Evidence of self directed execution without heavy oversight This Role Is Not a Fit If You: Prefer working primarily behind the scenes rather than directly with customers Rely heavily on scripts without adapting to customer context Focus more on internal blockers than customer outcomes Are uncomfortable being accountable for visible progress and results Need close direction to drive engagement or momentum Government & Defence Domain Expertise (Highly Desirable) Familiarity with DoD structures and terminology (Squadron Group Wing MAJCOM; Army, Navy, Air Force, Marines, Space Force) Understanding of differences between Federal, State, Local, and International government organisations Exposure to government procurement processes, RFPs, contract vehicles, and extended buying cycles Awareness of government budget cycles, Continuing Resolutions (CRs), and shutdown impacts Experience working with resellers, system integrators, or defence contractors Compliance, Security & Trust Based Environments Familiarity with security and compliance frameworks such as FedRAMP, FISMA, NIST, or data sovereignty requirements Comfortable operating in high trust, security conscious environments Active security clearance (or eligibility and willingness to obtain one) is a strong advantage Preferred (But Not Required) Backgrounds Former military, government, or defence contractor experience Customer Success or Account Management experience in the public sector Background in cybersecurity training, workforce development, or education services Traits That Thrive at TryHackMe Our strongest CSMs demonstrate: Ownership - "If not me, then who?" Bias for Action - progress over perfection Customer Obsession - empathy paired with accountability Resilience - persistence through complexity and long cycles Craftsmanship - pride in clarity, quality, and impact Customer Success at TryHackMe is not a support role. It is a growth, trust, and outcomes function. Why This Role Matters Government and defence customers represent one of TryHackMe's most strategically important opportunities. This role is not about account maintenance - it's about building trust, proving value, and embedding TryHackMe into national cyber capability strategies. If done well . click apply for full job details
Feb 04, 2026
Full time
Government Customer Success Manager At TryHackMe, our mission is to make learning and teaching cybersecurity accessible, practical, and deeply engaging. With over 6 million learners worldwide, we help organisations build real cyber capability - from classrooms to enterprises and critical national infrastructure. We're hiring a Government Customer Success Manager to own and grow strategic relationships across government, defence, and public sector organisations, positioning TryHackMe as a long term cyber readiness and workforce development partner. This role sits at the centre of one of TryHackMe's most strategically important growth segments. You'll work closely with defence, intelligence, and public sector stakeholders to ensure measurable outcomes, strong renewals, and visible advocacy across government ecosystems. Role Overview As the Government Customer Success Manager, you own the post sale success, adoption, and value realisation for TryHackMe's government and defence customers. Government customers operate with longer buying cycles, complex stakeholder groups, strict security expectations, and mission critical outcomes. Success in this role requires visible ownership, confidence navigating ambiguity, and the ability to translate platform usage into workforce readiness, operational resilience, and mission impact. This role requires proactive, visible ownership. We are not looking for someone who primarily focuses on internal process, tooling, or operational clean up. Success depends on consistent customer facing engagement, independent relationship building, and the ability to clearly demonstrate outcomes without reliance on inherited relationships or escalation support. You will manage a focused portfolio across: US Department of Defense (primary growth engine) - Air Force, Army, cyber focused units Western Allied Defence Forces - UK, Australia, Canada Local Government - police forces, councils, and public sector agencies You will partner closely with a dedicated Government Account Manager, where: You own adoption, outcomes, and value proof The AM owns commercial execution, renewals, and expansion Together, you will drive 90% Gross Revenue Retention and 125% Net Revenue Retention within the Government segment. Key Responsibilities Customer Outcomes & Retention Act as the primary relationship owner for government and defence customers, building trust across operational, training, technical, and leadership stakeholders. Establish and maintain a regular, documented engagement cadence across the entire portfolio - no accounts sit untouched without clear justification. Lead GOV specific onboarding and kickoff sessions aligned to mission readiness, workforce capability, and policy constraints. Define clear success criteria early, mapping TryHackMe usage to: Job Qualification Requirements (JQRs) Workforce readiness goals Cyber capability maturity targets Monitor adoption health (usage, engagement, milestone completion) and proactively intervene to mitigate risk well ahead of renewal. Own renewal readiness from a value and risk perspective, beginning 6-12 months pre expiry, with documented mitigation plans for any amber or red accounts. Maintain accurate renewal classification, forecasting, and CRM documentation to support predictable outcomes. Adoption, Engagement & Expansion Enablement Drive fast time to value by embedding TryHackMe into government training pipelines efficiently and securely. Standardise and scale content mapping to Job Qualification Requirements (JQRs) - a core differentiator for the GOV segment. Identify adoption led expansion signals including: Increased seat utilisation New units, teams, or agencies engaging Demand for CTFs, SOC simulators, tabletop exercises (TTX), or certifications Partner with the Government Account Manager to convert adoption insights and usage data into qualified expansion opportunities. Lead Executive Business Reviews (EBRs) focused on mission outcomes and workforce readiness, not product features. Strategic Growth & Advocacy Independently build net new government champions within your portfolio. Proactively identify, document, and communicate measurable customer outcomes. Develop credible, government ready success stories and expand TryHackMe's GOV logo library and reference pack. Confidently ask customers for feedback, advocacy, references, or logo permission once value has been delivered. Represent the voice of the government customer internally, influencing product roadmap priorities and GOV specific enablement. Operational Excellence & Enablement Own and continuously improve GOV specific playbooks and resources, including: GOV onboarding and renewal playbooks in ChurnZero GOV kickoff and EBR decks The Gov Hub in Notion as a single source of truth Use data rigorously to track adoption health, renewal risk, and expansion signals. Maintain excellent CRM hygiene across HubSpot and ChurnZero - forecasting accuracy is a non negotiable expectation. What Success Looks Like 90% renewal rate across the Government portfolio 125% Net Revenue Retention driven through adoption led expansion Customers can clearly articulate the mission and workforce impact of using TryHackMe Renewal risk is identified early and mitigated proactively Documented, repeatable GOV playbooks that scale success Recognition as a trusted cyber readiness advisor within government and defence Strong candidates can clearly articulate: Specific customer relationships they personally built How their actions directly improved renewal outcomes How they identified and mitigated risk before escalation What changed for the customer because of their involvement About You Essential Skills & Experience 3+ years experience in Customer Success, Account Management, or Strategic Partnerships within SaaS, cybersecurity, or regulated environments Proven ability to manage complex, high stakes customers with multiple stakeholders and long decision cycles Strong data literacy - you use data to tell clear value stories Experience driving adoption, renewals, and expansion in partnership with Sales or Account Managers Excellent communication skills across technical and senior leadership audiences Demonstrated ownership mindset - you can clearly show how your actions changed customer outcomes, not just what you worked on Evidence of self directed execution without heavy oversight This Role Is Not a Fit If You: Prefer working primarily behind the scenes rather than directly with customers Rely heavily on scripts without adapting to customer context Focus more on internal blockers than customer outcomes Are uncomfortable being accountable for visible progress and results Need close direction to drive engagement or momentum Government & Defence Domain Expertise (Highly Desirable) Familiarity with DoD structures and terminology (Squadron Group Wing MAJCOM; Army, Navy, Air Force, Marines, Space Force) Understanding of differences between Federal, State, Local, and International government organisations Exposure to government procurement processes, RFPs, contract vehicles, and extended buying cycles Awareness of government budget cycles, Continuing Resolutions (CRs), and shutdown impacts Experience working with resellers, system integrators, or defence contractors Compliance, Security & Trust Based Environments Familiarity with security and compliance frameworks such as FedRAMP, FISMA, NIST, or data sovereignty requirements Comfortable operating in high trust, security conscious environments Active security clearance (or eligibility and willingness to obtain one) is a strong advantage Preferred (But Not Required) Backgrounds Former military, government, or defence contractor experience Customer Success or Account Management experience in the public sector Background in cybersecurity training, workforce development, or education services Traits That Thrive at TryHackMe Our strongest CSMs demonstrate: Ownership - "If not me, then who?" Bias for Action - progress over perfection Customer Obsession - empathy paired with accountability Resilience - persistence through complexity and long cycles Craftsmanship - pride in clarity, quality, and impact Customer Success at TryHackMe is not a support role. It is a growth, trust, and outcomes function. Why This Role Matters Government and defence customers represent one of TryHackMe's most strategically important opportunities. This role is not about account maintenance - it's about building trust, proving value, and embedding TryHackMe into national cyber capability strategies. If done well . click apply for full job details
HALOS is an advanced body camera and cloud software scaleup, working with some of the biggest names in security, services, and law enforcement. At HALO, we're passionate about safety and innovation, constantly staying ahead of threats and reducing risk. What sets HALOS apart is not just the cutting edge technology we develop but the culture we've nurtured. Our team embodies openness, transparency, and a "one team" spirit. We're a group of passionate individuals, all working on exciting and impactful projects. Here, you'll find an environment that fosters collaboration, creativity, and a shared sense of purpose. HALOS is seeking a senior Customer Success Manager (CSM) - Strategic Accounts to own adoption, utilisation, and commercial outcomes across our largest and most complex customers, including a major retailer and a large fast food (QSR) chain. This role is explicitly adoption and outcomes focused and commercially accountable. The Strategic CSM owns renewals and expansion (upsell) motions for their accounts, using utilisation, evidence creation, and demonstrated value as the foundation for commercial success. This is not a support role. Success is defined by measurable end user utilisation, consistent behavioural adoption, evidence based value, renewal retention, and thoughtful account growth. Key Responsibilities Drive End User Adoption & Utilisation (Primary Accountability) Own utilisation outcomes, not just customer satisfaction or activity. Execute against the HALOS utilisation framework: Assignment - devices correctly assigned, activated, and deployed Activity - meaningful, appropriate recording behaviour Consistency - normalised usage across shifts, roles, and locations Evidence - footage actively reviewed, bookmarked, shared, and operationalised Identify and remediate zero recording and low usage cohorts as leading indicators of churn risk. Establish realistic utilisation benchmarks based on workforce size, role type, and operating patterns. Strategic Account Ownership Serve as the primary post sale owner for strategic enterprise customers. Build strong relationships with executive sponsors and senior stakeholders, including Operations, Safety, Loss Prevention, HR, Legal, and Compliance. Translate customer objectives (safety, de escalation, incident reduction, accountability, training, liability mitigation) into clear, measurable HALOS outcomes. Lead structured Quarterly Business Reviews (QBRs) focused on utilisation, evidence creation, risk, and commercial outcomes. Change Management & Workforce Enablement Lead adoption and enablement strategies across large, distributed frontline workforces. Partner with customer leadership to: Position body worn cameras positively with employees Address cultural, regulatory, and privacy considerations (including UK specific requirements) Reinforce expected behaviours and operational usage norms. Ensure customer administrators are equipped to actively manage adoption, not passively maintain the platform. Proactive Risk Management Identify early indicators of disengagement, misalignment, or adoption breakdown. Intervene early to correct course before issues escalated. Own customer health holistically - behavioural, operational, executive, and commercial. Commercial Ownership: Renewals & Expansion Own end to end renewal responsibility for assigned strategic accounts, including forecasting, renewal strategy, and execution. Own expansion and upsell motions, identifying opportunities grounded in proven adoption, utilisation, and value. Develop and present commercial proposals supported by utilisation data, evidence outcomes, and executive level ROI narratives. Partner with Sales leadership as appropriate, while retaining primary accountability for renewal and expansion outcomes. Ensure expansions are operationally ready and adoption led, avoiding unused or under utilised licences. Cross Functional Leadership Work closely with Enablement (workforce rollout and behavioural adoption), Support (ensuring break/fix is fully owned by Support without consuming CS capacity), and Product (structured feedback from enterprise scale, frontline use cases). Maintain clear ownership boundaries and minimise internal handoffs. Experience & Qualifications 8-10 years experience in Customer Success, Account Management, or related roles within B2B SaaS or hardware enabled SaaS Proven track record owning renewals and expansion, not merely supporting Sales led motions Experience managing large, complex, multi site enterprise customers Strong commercial acumen paired with adoption led success Comfortable operating at both executive and frontline operational levels Based in the Greater London area, with flexibility to travel as required What Success Looks Like High, consistent end user utilisation and evidence creation Strong renewal rates driven by demonstrated value Predictable, thoughtful expansion rooted in adoption Clear executive alignment and commercial credibility Customers who view HALOS as a strategic, commercial impacting partner Benefits Generous Annual Leave Allowance Competitive salary and commission/bonus package Learning and Development opportunities Private Health Insurance Cycle to work scheme Home & Tech scheme Regular company events and social initiatives The HALOS Hiring Process Here's what we expect the hiring process for this role to be, should all go well with your candidacy. This entire process is expected to take 1 3 weeks to complete and you'd be expected to start on a specific date. Application 30 minute introductory meeting with the recruiting team 45 minute Interview with department hiring manager 30 minute meeting with wider department Offer! Diversity & Inclusion We're an Equal Opportunity Employer and embrace a diversity of backgrounds, cultures, and perspectives. We do not discriminate on the basis of race, colour, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.
Feb 04, 2026
Full time
HALOS is an advanced body camera and cloud software scaleup, working with some of the biggest names in security, services, and law enforcement. At HALO, we're passionate about safety and innovation, constantly staying ahead of threats and reducing risk. What sets HALOS apart is not just the cutting edge technology we develop but the culture we've nurtured. Our team embodies openness, transparency, and a "one team" spirit. We're a group of passionate individuals, all working on exciting and impactful projects. Here, you'll find an environment that fosters collaboration, creativity, and a shared sense of purpose. HALOS is seeking a senior Customer Success Manager (CSM) - Strategic Accounts to own adoption, utilisation, and commercial outcomes across our largest and most complex customers, including a major retailer and a large fast food (QSR) chain. This role is explicitly adoption and outcomes focused and commercially accountable. The Strategic CSM owns renewals and expansion (upsell) motions for their accounts, using utilisation, evidence creation, and demonstrated value as the foundation for commercial success. This is not a support role. Success is defined by measurable end user utilisation, consistent behavioural adoption, evidence based value, renewal retention, and thoughtful account growth. Key Responsibilities Drive End User Adoption & Utilisation (Primary Accountability) Own utilisation outcomes, not just customer satisfaction or activity. Execute against the HALOS utilisation framework: Assignment - devices correctly assigned, activated, and deployed Activity - meaningful, appropriate recording behaviour Consistency - normalised usage across shifts, roles, and locations Evidence - footage actively reviewed, bookmarked, shared, and operationalised Identify and remediate zero recording and low usage cohorts as leading indicators of churn risk. Establish realistic utilisation benchmarks based on workforce size, role type, and operating patterns. Strategic Account Ownership Serve as the primary post sale owner for strategic enterprise customers. Build strong relationships with executive sponsors and senior stakeholders, including Operations, Safety, Loss Prevention, HR, Legal, and Compliance. Translate customer objectives (safety, de escalation, incident reduction, accountability, training, liability mitigation) into clear, measurable HALOS outcomes. Lead structured Quarterly Business Reviews (QBRs) focused on utilisation, evidence creation, risk, and commercial outcomes. Change Management & Workforce Enablement Lead adoption and enablement strategies across large, distributed frontline workforces. Partner with customer leadership to: Position body worn cameras positively with employees Address cultural, regulatory, and privacy considerations (including UK specific requirements) Reinforce expected behaviours and operational usage norms. Ensure customer administrators are equipped to actively manage adoption, not passively maintain the platform. Proactive Risk Management Identify early indicators of disengagement, misalignment, or adoption breakdown. Intervene early to correct course before issues escalated. Own customer health holistically - behavioural, operational, executive, and commercial. Commercial Ownership: Renewals & Expansion Own end to end renewal responsibility for assigned strategic accounts, including forecasting, renewal strategy, and execution. Own expansion and upsell motions, identifying opportunities grounded in proven adoption, utilisation, and value. Develop and present commercial proposals supported by utilisation data, evidence outcomes, and executive level ROI narratives. Partner with Sales leadership as appropriate, while retaining primary accountability for renewal and expansion outcomes. Ensure expansions are operationally ready and adoption led, avoiding unused or under utilised licences. Cross Functional Leadership Work closely with Enablement (workforce rollout and behavioural adoption), Support (ensuring break/fix is fully owned by Support without consuming CS capacity), and Product (structured feedback from enterprise scale, frontline use cases). Maintain clear ownership boundaries and minimise internal handoffs. Experience & Qualifications 8-10 years experience in Customer Success, Account Management, or related roles within B2B SaaS or hardware enabled SaaS Proven track record owning renewals and expansion, not merely supporting Sales led motions Experience managing large, complex, multi site enterprise customers Strong commercial acumen paired with adoption led success Comfortable operating at both executive and frontline operational levels Based in the Greater London area, with flexibility to travel as required What Success Looks Like High, consistent end user utilisation and evidence creation Strong renewal rates driven by demonstrated value Predictable, thoughtful expansion rooted in adoption Clear executive alignment and commercial credibility Customers who view HALOS as a strategic, commercial impacting partner Benefits Generous Annual Leave Allowance Competitive salary and commission/bonus package Learning and Development opportunities Private Health Insurance Cycle to work scheme Home & Tech scheme Regular company events and social initiatives The HALOS Hiring Process Here's what we expect the hiring process for this role to be, should all go well with your candidacy. This entire process is expected to take 1 3 weeks to complete and you'd be expected to start on a specific date. Application 30 minute introductory meeting with the recruiting team 45 minute Interview with department hiring manager 30 minute meeting with wider department Offer! Diversity & Inclusion We're an Equal Opportunity Employer and embrace a diversity of backgrounds, cultures, and perspectives. We do not discriminate on the basis of race, colour, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.
