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We are looking for a Assistant Store Manager to join Team OB in our Bath store. As an Assistant Store Manager, you will work alongside your Store Manager to enhance sales and motivate your team. Reporting to the Store Manager, you will bring enthusiasm, positivity, and joy to the store by inspiring your customers and colleagues and maximising sales. This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts. Your rota will be communicated to you in advance by your line manager, and we are open to having conversations about working flexibly. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but are serious about what we do. Our team knows their stuff. They's confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role OB Assistant Store Managers will: Analyse a variety of reports to measure the success of the store and team. Work with KPIs to evaluate the store's performance and identify development areas. Lead by example and provide guidance to all team members, making sure their personal objectives and the store's objectives are being met. Work alongside the store manager to ensure the team delivers exceptional customer experiences. Support your store manager with progress meetings and appraisals in a timely manner for all team members and carry out the meetings where appropriate. Work with your team to develop and support their career progression. Follow company guidelines for all cash handling including till transactions and cashing up. Make sure the team always adhere to OB operational standards. Have an approachable yet authoritative written and verbal communication style, in-keeping with the Oliver Bonas tone of voice. Bonas Benefits: Generous employee discount up to 60% off all OB products Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service Annual discretionary profit related bonus scheme Free membership for our Westfield Health Cash Plan or Private Medical Auto-enrolment into our pension plan Refer a Friend incentive Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support through 360L eLearning platform Free refreshments and treats in store What we look for: Experience in team management. Positivity, vibrancy and ready to take on anything. Someone who's kind, helpful and considerate towards customers and team members alike. Exceptional organisation skills and natural multi-tasking ability. Commercial awareness. Ambition, resourcefulness and someone who's looking for opportunities to learn more. Equity, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:

We are looking for a Assistant Store Manager to join Team OB in our Chelmsford store. As an Assistant Store Manager, you will work alongside your Store Manager to enhance sales and motivate your team. Reporting to the Store Manager, you will bring enthusiasm, positivity, and joy to the store by inspiring your customers and colleagues and maximising sales. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role OB Assistant Store Managers will: Analyse a variety of reports to measure the success of the store and team. Work with KPIs to evaluate the store's performance and identify development areas. Lead by example and provide guidance to all team members, making sure their personal objectives and the store's objectives are being met. Work alongside the store manager to ensure the team delivers exceptional customer experiences. Support your store manager with progress meetings and appraisals in a timely manner for all team members and carry out the meetings where appropriate. Work with your team to develop and support their career progression. Follow company guidelines for all cash handling including till transactions and cashing up. Make sure the team always adhere to OB operational standards. Have an approachable yet authoritative written and verbal communication style, in-keeping with the Oliver Bonas tone of voice. Bonas Benefits: Generous employee discount up to 60% off all OB products Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service Annual discretionary profit related bonus scheme Free membership for our Westfield Health Cash Plan or Private Medical Auto-enrolment into our pension plan Refer a Friend incentive Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support through 360L eLearning platform Free refreshments and treats in store What we look for: Experience in team management. Positivity, vibrancy and ready to take on anything. Someone who's kind, helpful and considerate towards customers and team members alike. Exceptional organisation skills and natural multi-tasking ability. Commercial awareness. Ambition, resourcefulness and someone who's looking for opportunities to learn more. Equity, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:

Overview FTC 6 Months We're on the lookout for an energetic and inspiring Product Team Leader to join the team. As a Product Team Leader, you will lead, inspire, and empower your store team to deliver an inspirational customer journey and a great place to work for our teams. You will be an expert in product handling and will constantly strive to improve the customer journey through delivering exceptional visual execution and a high level of customer service. Supporting the Product and Commercial Manager to develop the team and maintain operational standards, and in turn generating outstanding sales, all round KPIs and high performing teams. For a more detailed overview of this role, check out the job description attached at the bottom of this advert. What You'll Be Doing Deliver great product placement and 'wow' wearable outfits. Consistently deliver strong visual standards with the customer journey at the forefront of every decision. Confidently duty manage in all areas of the store operation including service, people, and operations. Support the Commercial / Product Manager in empowering the team within store to deliver for the customer by always putting customer experience at the centre of decision making. Have a good understanding of commercial tools and how to use to drive commercial actions. Take accountability to drive store KPIs, including sales, stock loss, payroll, conversion, voice of customer and RFID. Support the management of store operations, including compliance with health & safety standards. Support the development of the store team to deliver a high performing, motivated and engaged store team who feel valued and recognised for their contribution. You'll Be Perfect If You have previous experience in retail, preferably in a supervisor role. You are passionate about fashion and stay updated on the latest trends. You possess strong communication and interpersonal skills. You can motivate and inspire a team to achieve their best. You are proactive, adaptable, and thrive in a fast-paced environment. And most importantly love our products as much as we do so we create the best possible customer journey! Things To Consider Fast-Paced Environment: This is a high-energy role where priorities can shift quickly based on sales performance, customer trends, and seasonal demands. You'll need to be comfortable adapting to situations and juggling multiple tasks. Reporting: Your ability to analyse customer feedback and sales data will be crucial in driving improvements to your store. Managing People: Strong emotional intelligence is essential, as you'll be managing a diverse team. Hands-On Role: While this position is strategic, it also requires you to be hands-on with product movement, floor resets, and physical tasks like adjusting layouts, displays, and stock replenishment. Weekend Work: As part of the retail environment, you'll need to work on weekends, public holidays, and during key seasonal periods. This is especially crucial during busy times like sales events, product launches, or store promotions. Deadlines: Strong time management skills are important for balancing multiple responsibilities and meeting deadlines. This Is For You We're a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together - and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts. What we can offer you: Generous 50% staff discount & uniform allowance so you can treat yourself to our latest products! Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through Reward Gateway! Stores fitted with Kindness Cupboards to support Islanders with basic food & hygiene products if needed. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Give as you earn scheme, a 'Giver Island' day each year and receive matched funding. Progression focus throughout Retail & Head Office. Support with upskilling skills through on the job training and qualifications. A generous bonus scheme & private pension plan. 28 days (UK) 30 days (ROI) paid holiday, inclusive of Bank Holidays. Also the option to buy additional holiday for whatever the need! We mentioned the discount, right? Keeping You Safe At River Island we are committed to the safeguarding of all of our employees regardless of age or job role. We will fulfil our obligation under the Prevent duty which seeks to stop extremism and extremist views from materialising in our business. We promote and encourage the belief in British Values- including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs. Our Island is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.

Overview Area Director of Partnerships (Remote Estate Agency Model) Role Title: Area Director of Partnerships Covering: East Midlands Role Purpose: The Area Director is responsible for leading, scaling, and optimising estate agency performance across a defined team and/or geographic area within our remote-working Partnership operating model. The role focuses on delivery of strategic growth as laid out in our Target Operating Model for Partnerships. Defined by recruitment and retention and development of people to create commercial growth, people leadership, compliance, and consistent service delivery, ensuring high performance without reliance on physical branches. Role Benefits: Basic salary range of £45,000 - £55,000 Per year On target earnings of up to £85,000 Per year Company Car or monthly Car Allowance Key Responsibilities Commercial Performance & Growth Deliver agreed revenue, profit, and market share targets across a defined area/team. Drive instruction levels, conversion rates, and average fee performance Analyse performance data and implement corrective action where required. Identify growth opportunities, new Partnerships, and talent expansion areas. Recruitment & Retention Attract Talent to the business, through networking, building relationships and creating a strong pipeline of candidates. Lead with a robust, fair and consistent interview process, ensure candidates fit the cultural and commercial capability of the role. Partner with internal recruitment to execute area recruitment strategies and maintain headcount at agreed levels. Ensure all new recruits receive a structured, high quality on-boarding experience. Provide mentoring and high visibility leadership, during the first 90 days of a new recruit's service. Leadership & People Management (Remote Teams) Lead, coach, and performance-manage Partners. Foster a high-performance, accountable, and collaborative remote culture Conduct regular virtual one-to-ones, performance reviews, and team meetings Execute effective recruitment, onboarding, and retention of top-performing agents. Operational Excellence Ensure consistent application of processes, systems, and best practice Act as escalation point for complex transactions, complaints, or service issues Create strong collaborative working relationships between Partners and Support services - Nexus, Marketing, Branch network, to enable efficient workflows. Monitor service standards, customer satisfaction, and brand reputation. Compliance & Risk Management Ensure full compliance with estate agency legislation, AML, GDPR, and company policies. Monitor audit outcomes and implement improvements where required. Promote a strong compliance-first culture across remote teams. Brand & Market Representation Act as a brand ambassador within the area. Build strong relationships with local partners, introducers, and stakeholders. Support marketing initiatives and localised/centralised campaigns. Maintain consistent brand standards across all Partnerships. Strategic Contribution Contribute to regional and national strategy development. Provide insight on market trends, competitor activity, and customer behaviour. Support change initiatives, technology adoption, and continuous improvement. Key Performance Indicators (KPIs) Revenue and profitability per Partnership - delivering accountability to annual branch budget. Recruit to build and maintain operational structure in line with agreed budgets. Weekly Instruction run rate/Partner. Average fee achieved at instruction and exchange. Customer satisfaction and complaint resolution. Compliance audit results. Team engagement, retention, and productivity. Skills & Competencies Essential Proven leadership experience within estate agency. Strong commercial acumen and data-driven decision making. Excellent communication and influencing skills. High emotional intelligence and coaching capability. Desirable Experience within hybrid, self-employed, or multi-branch network agency models Familiarity with CRM, digital marketing platforms, and PropTech tools. Change management or scale-up experience. Personal Attributes Self-motivated and results focused. Comfortable operating with autonomy and accountability. Adaptable and resilient in a fast-changing environment. Values-led leader who inspires/builds trust and consistency. Working Pattern Remote-first role with travel required within the area and to HQ based meetings. 40 hours a week, remote working aligned to business and customer needs. The Finer Details We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant:Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities:At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies:Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:

Job Title: VP Sales, Enterprise Reporting to: Head of Sales & Partnerships Location: London - Hybrid-Working: 3 days in office, 2 days from home. Travel Frequency: Frequent travel across UK, Europe & International Required. OVERVIEW: APEXX is pioneering payment orchestration, transforming the global payments landscape with cutting edge technology and innovation. As a leader in Fintech, we're committed to excellence, driving forward thinking solutions that empower businesses worldwide. We are recruiting a solution orientated, target driven and revenue generating VP Sales to drive market expansion, accelerating enterprise acquisition, and establishing repeatable, data driven sales excellence across regions and verticals. You'll be a commercially relentless Sales Leader who thrives in challenging Enterprise Sales Environments, understands the complexity of the Modern Payment Ecosystems and executes Deal Closure at Scale. You will be working with fast growing companies, PLCs and will always on the move with natural ability in combining strategic vision with operational discipline. As an Enterprise Level Commercial Individual whom is always one step ahead. You'll have the drive and tenacity to connect with decision makers and possess the art of curating an appealing story to demonstrate E2E value of our products and services. This role is strategic and focused on delivering solutions to our customers, therefore the sales process is naturally complex. We are a trusted advisor to our clients and provide access to innovative solutions so you will have both technical and business acumen, with the gravitas to operate at the ground and move up to engage at C Suite level. WHAT YOU'LL DO: Selling APEXX Core Payment Solutions to enterprise corporations globally but with a primarily focus on EMEA & APAC headquartered organisations Increasing revenues and profit by successfully selling APEXX solutions to self sourced, pre qualified large, international online merchant prospects through customised and bespoke commercial proposals. Ensuring sales metrics are met & exceeded Coordinating closely with internal departments such as Risk and Anti Fraud and agree on tailored risk settings and configurations for prospects being approached ABOUT YOU: You've done this before: You have 7+ years of experience in a Commercial Role selling payments solutions to enterprise level customers and demonstrated experience working in a Fintech/Payments environment. You're results oriented: You move with agility and adapt under evolving circumstances and set stretched goals You're customer centric: You take a consultative process that is effectively utilised to solve customer problems and generate new business opportunities, and you're not afraid to get creative to close a deal You're relentlessly driven: You take your Sales Metrics (including forecasting) seriously, drive and maintain a healthy pipeline, whilst never forgetting the ICP You're a Hunter not a Farmer; You carve out your own success and focus on the reward for doing so You're a great communicator: You can simplify complex information, build trust, and influence stakeholders at all levels Passionate about FinTech: Wants to work in the forefront of the market, with a passion for innovation BENEFITS: Aside from the opportunity to work for a tech scale up, having great responsibility and varied tasks every day, other benefits includes: Health: APEXX Pension Scheme, offering salary exchange, Life Insurance 4x salary & 5 years' salary protection for critical illness, we care package with access to 24 hour GP's globally, Bike 2 work scheme, Enhanced Adoption, Maternity & Paternity Leave Holiday: 25 days holiday plus bank holidays. We love birthdays! - additional paid holiday for your birthday. Holiday increases a day each year after 3 years with APEXX and have the option to carry 5 days holiday over to the following year. Social: Monthly team outings & incentives. Some of our recent ones include: Yoga, Break Out Rooms, APEXX Quizzes, Wine Tasting, Afternoon Tea's, Golf Tournaments. ABOUT APEXX: APEXX is a dynamic Fintech scale up founded in 2016 with the goal of creating cutting edge payment technology. Our vision is to be the payment industry's most merchant centric provider. Through our platform a merchant can connect via a simple API connection to the world's payment ecosystem, increasing conversion at lower cost and satisfying their entire payments needs. We excel at bringing transparency, efficiency, and competition to the payments market. What's more, we won the 'Most Disruptive Payment Technology' award in 2018 for the second consecutive year. No other company has ever retained this award and it demonstrates that APEXX is at the forefront of what can be achieved in Payments Technology. The team is incredibly committed and enthusiastic about what we are building - top of the class payments solutions and a valuable business. This is infectious and creates a wonderful office atmosphere. We have a supportive, relaxed yet high performing, and high trust culture. APEXX is an equal opportunities employer committed to encouraging equality, diversity, and inclusion among our employees and eliminating discrimination. We do not accept speculative CVs or candidate profiles from Recruitment Agencies.

Head of Clinical Services - Ophthalmology We are working with a leading NHS and private ophthalmology provider to recruit an experienced Head of Clinical Services to join their friendly, forward-thinking team at a modern site in Bristol (Aztec West) . This is a unique opportunity to shape and deliver clinical strategy, drive professional development, and ensure regulatory compliance across multiple locations. Key Responsibilities Lead the development and implementation of clinical protocols, standards, and training programmes, including Ophthalmic Technician, pre-reg, and IP placements. Oversee professional registration, CPD compliance, and audit readiness. Attend Clinical Governance Committees and represent the organisation at industry forums, conferences, and practice locations. Drive adoption of advanced diagnostic technologies (OCT, biometry, fundus imaging, glaucoma management). Mentor ophthalmic technicians and support talent development pathways. Collaborate with external agencies to advise on enhanced eye care services. Monitor clinical KPIs, patient outcomes, and lead quality improvement initiatives. Oversee all planned outpatient clinical activity across all sites. Manage and develop a large, multi-disciplinary clinical team. Build relationships with stakeholders (ICBs, NHS Trusts, Health Boards, Primary Care) to optimise patient care. Person Specification Essential: Fully qualified optometrist registered with the GOC. Minimum 10 years post-qualification experience, including 5+ years in senior clinical roles. Proven track record in clinical governance, audit, and training delivery. Exceptional leadership, communication, and stakeholder management skills. Confident with Office 365 and tech systems (training provided). Ability to manage competing priorities calmly and clearly. Understanding of CQC standards, NHS standards, and ICB criteria. Desirable: Experience in multi-site optical practices, NHS/ISP ophthalmology services, or ICB commissioning. Higher qualifications (MOptom, Professional Certificate in Glaucoma, IP qualification). Published research or contributions to optometric journals. Familiarity with patient electronic medical management systems (e.g., Open Eyes). Strategic thinker with commercial awareness. What's on Offer Competitive salary: £75,000 - £90,000 per annum 25 days holiday + bank holidays (increasing with service) Performance bonus Pension scheme Enhanced family leave and sick pay Employee Assistance Programme - 24/7 confidential support Perks & discounts (private healthcare/dental care, retail savings) GOC fees paid + generous CPD allowance Ongoing training and development opportunities Opportunity to shape national clinical strategy in a growing, innovative group Hours: 40 hours per week, 100% office based.

Educational Sales Consultant - Southern England, Oxfordshire, Buckinghamshire, Berkshire and West London HarperCollins Publishers Employment Type Part time Term Time Only Contract - 39 weeks a year Location Remote United Kingdom (multiple locations) West Berkshire Buckinghamshire Oxfordshire Home Based Salary £26,500 - £30,500 (GBP) Term Time Only Contract - 39 weeks a year Team Collins Seniority Mid-level Closing: 11:59pm, 19th Mar 2026 GMT Perks and benefits Work from home option Healthcare Retirement benefits Wellness programs Employee Assistance Programme Enhanced maternity and paternity leave Extra holiday Professional development Mentoring/coaching Paid volunteer days Flexible benefits scheme Cycle to work scheme Candidate happiness 8.67 (34445) Job Description The Education Sales Consultant will be responsible for visiting schools and building relationships with teachers in a specified territory to promote Collins books and digital resources for schools, leading to an increase in sales in the territory. You will be required to work closely with your Sales Team Leader, Schools Sales Director and other members of the sales team. Core Responsibilities To visit schools to sell Collins books and resources to teachers, including Heads of Departments, Headteachers, subject specialists, Multi Academy trusts, and LA Advisors/coordinators. To develop/maintain strong relationships with key stakeholders in schools via face to face appointments, and via Zoom/Teams appointments. Develop and maintain a good knowledge and understanding of curriculum requirements and how Collins products support them. Embrace and implement a consultative sales approach. Grow sales of Collins titles in schools and education establishments, achieving (and ideally exceeding) sales targets. Develop relationships and increase business with existing Collins user schools. Ensure targets for the number of schools evaluating Collins resources are met. Secure new adoptions of Collins resources in schools and education establishments. Ensure targets for the number of schools visited are met. Ensure contacts and visits made are recorded in the CRM and it is kept up to date for your territory. Attend events/exhibitions and teacher meetings when necessary. Attend regional/national training days and sales meetings and conferences when necessary. Be responsible for a sales territory, maintenance of accounts, and related administration. Experience Required Previous experience in a sales position. Excellent knowledge of the education sector. Good understanding of the UK Schools education system would be advantageous. Skills Required Excellent communication skills. Good presentation skills, both 'in person' and digitally. Excellent interpersonal/relationship building skills. Driving licence. Negotiation skills. Computer literacy including Word and Excel. Commercial, driven by sales success. Self motivated - able to work without direct supervision. Well organised. Positive, energetic approach. Benefits Company Car. Enhanced pay for maternity, paternity, adoption and shared parental leave. Private healthcare cover and life assurance. Free access to HeadSpace, employee assistance programme (24 hour helpline), mental health first aiders, and a wellbeing portal. Employee networks: HC All In (open forum), Elevate (for ethnic minority colleagues), HarperParents, Menopause at Work, Pride at HC, Social Mobility Network and Neurodiversity at Work. Unlimited training on our Learning and Development portal, management courses (up to MA level) and mentoring programmes. Virtual GP and eyecare vouchers. Gym membership discount. Charitable donation matching and 2 volunteering days. We're a certified Carbon Neutral company. Free e books and audiobooks, digital newspaper subscriptions and discounts on books. At HarperCollins, we value authenticity and integrity in our recruitment process. To ensure a fair and accurate evaluation of all applications, we ask that all responses to assessment questions reflect your own thoughts, experiences, and capabilities. This allows us to fairly assess your knowledge, skills, and experience to determine how they align with the role. We value diverse perspectives and genuine contributions, even if answers are not perfect. The use of AI tools or external assistance to generate responses is discouraged unless explicitly permitted for specific tasks. If you wish to discuss anything regarding this position and/or your application to this role, please reach out directly with subject heading 'Vacancy Query' plus the job title and we will aim to get back to you within 5 working days. Please note, if you are interested in the role you would need to submit your application via Applied. We do not accept email applications.

We are seeking an individual located in the UK. This is a Remote work from home position, and individual is required to reside and be authorized to work in the United Kingdom. We are on the front line of recruitment, enabling organizations to hire smarter and onboard faster. At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage - our team members. Say hello to a rewarding career and come join a leading provider of mission critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. We are seeking a remote Sr. Director, Customer Success; Individual must be in United Kingdom. About First Advantage First Advantage (NASDAQ: FA) is a leading provider of global software and data in the HR technology industry. Enabled by proprietary technology and AI, First Advantage's platforms, data, and APIs power comprehensive employment background screening, identity solutions, and verification services. Headquartered in Atlanta, GA, we have an internationally distributed workforce of about 10,000 employees spanning 17 countries. With a strong emphasis on innovation, automation, and customer success, First Advantage empowers 80,000 organizations to modernize their hiring and onboarding processes on a global scale. What You'll Do: The Sr. Director of Customer Success responsible for the Finance Vertical leads a high performing organisation that drives value realisation, retention, and expansion across banks, insurance, payments, capital markets, and fintech customers. This executive owns the end to end post sales customer lifecycle-from onboarding through to renewal-ensuring operational excellence and measurable ROI aligned to finance specific priorities (e.g., risk & compliance, operational efficiency, customer experience, and data security). You will build the vertical strategy for a portfolio of complex enterprise accounts, partnering cross functionally with Sales, Operations, Product, Customer Care, and Marketing to deliver exceptional customer outcomes and sustainable revenue growth. Responsibilities: Strategy & Leadership Define and execute the finance-vertical CS strategy, segmented by sub vertical (banking, insurance, payments) and customer tier (strategic, enterprise, mid market). Build, scale, and mentor a diverse team of Customer Success Managers and Directors. Establish a value framework with finance relevant KPIs, outcome maps, and executive communications (QBRs). Own the renewal and net retention for your customer base (clear rules of engagement and forecast accountability). Customer Outcomes & Advocacy Ensure successful onboarding and time to value with robust project governance for complex, multi stakeholder programs. Drive QBR cadence with key stakeholders; communicate value tied to business cases and regulatory imperatives. Drive adoption, maturity, and expansion through structured success plans, territory maps and executive sponsorship programs. Build customer advocacy (references, case studies, advisory boards) aligned to the finance ecosystem. Cross Functional Partnerships Partner with Product on voice of customer, roadmap validation, beta programs, and finance grade features (security, reporting, controls). Partner with Implementation teams for onboarding, reduce time to value, and ensure high quality project delivery. Align with Sales teams on expansion strategies, whitespace analysis, commercial alignment, and account plans. Collaborate with Support and Engineering on incident management, major incident communications, and reliability narratives. Operational Excellence Design and operationalize a CS operating model: segmentation, coverage, health scoring, success planning, QBR templates, renewals forecast, and escalation paths. Own CS budget, capacity planning, hiring plan, and productivity benchmarks. What You May Need to be Successful: Bachelor's degree or equivalent work experience. MBA highly desired. 3+ years of related experience in Account Management. 2+ years of organizational leadership experience. 5+ years of experience managing accounts valued at over $500k (significant company experience managing complex, high value accounts). Ability to manage and lead during times of change and organizational transformation. Understanding how to work growth businesses in a competitive environment. Excellent tactical execution skills. Strong sense of process and the ability to innovate on process tools and conventions. Ability to craft detailed, well written communications and proposals. Maintain a high emphasis on teamwork, collaboration, and process innovation. Ability to influence others through strong verbal and written communication. Strategic mindset: self directed, organized, analytical, and have excellent problem analysis/problem solving skills. Ability to build relationships, communicate effectively throughout an organization, influence, negotiate, and establish mutually agreeable expectations. Diligent, resourceful, versatile, and able to multitask. Ability to travel at least 25% Preferred: Entrepreneurial style with proven ability to thrive in a dynamic, changing environment where a critical key to success is the ability to optimize and leverage limited resources. Why First Advantage is Your Next Big Career Move First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best in class user experiences, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Benefits Health & Wellbeing: Medical, Vision, Dental, Bike2Work Scheme, Employee Assistance Programme. Personal Financial Planning: Pension with employer contribution, Life Assurance and Financial and Legal Helpline. Personal & Family Leave: Holidays (PTO), Enhanced Maternity Leave, Sick Pay. Career Development: Mentoring Programme, SOAR Programme (Manager development), and Annual Performance Reviews. What Are You Waiting For? Apply Today! You have learned a little about us today - we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now! United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

Location: Huntingdon, Ermine Business Park Inkjet Innovator. Trusted Partner. Sustainable Future. Xaar is here to create a world where you can print anything you can imagine. Xaar has defined 5 values which are vital to our business; each represents an area of essential importance to us. Their existence is intended to guide difficult decisions and shape behaviour. Creative - we push the boundaries of what's possible Collaborative - everyone is a partner; we help each other freely and willingly Innovative - we always strive to constantly improve Integrity - we deliver on our promises Passion - we care about our technology, our products, our partners and each other Purpose of Role Execute laboratory procedures to ensure high quality data is available for the characterisation of inks, fluids and materials and the validation of printheads and sub-assemblies. Working alongside other members of the team to ensure delivery of our weekly output target. Occasional support for other R&D projects related to new product developments. Reporting Relationships Reports to: Team Lead - Inks & Materials Line management responsibility: None Key Accountabilities Supporting customer application development and adoption of our printhead technologies through: Measurement of fluid physical properties Compatibility testing of materials and fluids Measurement of material physical properties Data collating and reporting Contribution to new test developmentOperation, calibration and maintenance of relevant laboratory test equipment Ensuring good housekeeping and compliance with all laboratory Health and Safety policies. Use of multiple laboratory instruments (after training) Safe handling of chemicals and inks Tightly defined timescales Working unsupervised Ensuring recorded data is of high quality Early communication and resolution of issues that threaten non-delivery of our weekly target. Key Internal Relationships Operations - Product Support, Materials & Logistics, H&S Commercial - Field Applications Person Specification Ability to follow defined processes High attention to detail Strong communication and interpersonal skills Effective team worker Highly organised and flexible Pride in data integrity Ability to present data in different formats Experience of 'A' level / ONC or higher in a scientific subject. Previous laboratory or process-driven experience. A good command of English Computer literate Click the 'Apply for this job' icon to upload your CV and start your application.

Country Manager - UK The Role We are hiring a Country Manager to own the UK business end to end. This role is accountable for scaling delivery across the NHS and ensuring every trust receives an exceptional, repeatable experience as Lyrebird grows. This is a senior, hands on role for an experienced NHS operator who has built and scaled healthcare delivery and wants real ownership, not a narrow functional remit. Lyrebird has established traction across the NHS and strong commercial momentum in the UK. As adoption grows, we are investing ahead of scale to ensure delivery quality, customer experience, and operational discipline keep pace with demand. The Country Manager will build the operating system for the UK business. This includes how we run pilots, roll out at scale, manage customer relationships, and hold ourselves and our customers to high standards. The goal is simple: every trust we work with becomes a long term partner and reference customer. About Us Lyrebird Health is transforming the quality and accessibility of healthcare by automating clinicians' most time consuming tasks. Thousands of clinicians across multiple disciplines use Lyrebird every day. Clinicians trust us to deliver a fast, reliable, and secure experience in high stakes clinical environments. We take that responsibility seriously and build our company around earning and maintaining that trust. If you are excited by the challenge of owning and scaling a mission critical NHS business, we would love to hear from you. What you'll do Own the UK business with accountability for operational performance and delivery outcomes Build the systems, processes, and team required to scale across the NHS Ensure every NHS trust receives a best in class customer experience Run pilots and rollouts that convert reliably and set Lyrebird up for long term success Lead customer delivery including implementation, training, go live, and ongoing relationships Establish strong governance, cadence, and accountability with senior NHS stakeholders Partner with commercial leadership to support sustainable growth Hire and lead the UK customer, implementation, and operations teams What you'll bring Deep NHS or UK healthcare experience Experience running a region, country, or large scale customer or operations function A track record of scaling delivery and customer experience in complex environments Strong judgment, high ownership, and comfort operating with ambiguity Experience in a scaling technology or healthcare business This is a senior leadership role. You will have operated at exec or near exec level, owned outcomes end to end, and led other senior leaders. At Lyrebird, you don't just write code - we help shape the future of the human experience. If you want to pioneer, to create, and to see your work touch lives directly, we'd love to hear from you. We're building a team that reflects the diversity of the people who'll benefit from our work. We want Lyrebird to be a place where everyone feels safe, supported, and able to thrive. If you're from an underrepresented background in tech, we especially encourage you to apply - even if you don't meet every single requirement.

About Graitec Group Graitec is a global leader in Building Information Modeling (BIM) solutions, designing and developing software that helps architects, engineers, and manufacturers design smarter and better. With over 30 years of innovation and an entrepreneurial spirit, we've tripled our revenue in just five years. Our North Star is clear - accelerate the digital transformation of the AECO industry and model the future. We achieve this by growing our recurring revenue through innovative software and services that drive adoption, integration, and lasting value for our customers. Our 800 experts across 30+ offices in 12 countries support more than 270,000 users worldwide. As a global Autodesk Platinum Partner, we combine world class partnerships with our own cutting edge software and services to drive performance and sustainability across the industry. At Graitec, we move fast and think big. We collaborate across teams and borders, embrace diversity, and challenge ourselves to innovate every day. We believe in doing the right thing, breaking down silos, and making an impact together. Learn more about the Graitec Group: How we work: Growth, Agility, Innovation, Responsibility How we behave: Ambition, Engagement, One Graitec, Positive Energy About the Team Hiring You will be working with a great team of technical staff both in the (your country) and globally. Having the ability to pull upon the expertise of very highly knowledgeable people is a huge benefit, and will help you firstly settle into your role, but more importantly help you with your personal development. Role Overview The Director, Solution Architecture - EMEA is accountable for leading the pre sales solution architecture function within the EMEA Services organization. This role owns the technical pre sales engagement model and leads a distributed team of Solution Architects and Senior Consultants who partner closely with Sales to shape, scope, and win complex services and solutions opportunities. The Director ensures high quality client engagement across the full pre sales lifecycle- including discovery, demonstrations, technical workshops, solution design, scoping, and proposal development- while continuously improving effectiveness, consistency, and business impact across the region. The scope of pre sales covers all solutions commercialized by Graitec, including proprietary intellectual property as well as partner portfolios. As a Platinum Autodesk Partner, a significant portion of activity relates to Autodesk solutions, with a strong and growing emphasis on cloud based offerings. Key Responsibilities Leadership & Team Development Lead, mentor, and develop a team of 5-15 Solution Architects across EMEA, with primary concentration in the UK, France, Germany, and Spain Build a high performing, collaborative, and client focused pre sales culture across geographies Drive capability development in solution design, storytelling, client communication, and value articulation Pre Sales Excellence & Sales Partnership Own the end to end pre sales engagement model for Services in EMEA Act as a senior technical and solution authority in strategic and complex opportunities Partner closely with Graitec Account Managers to support opportunity qualification, solution strategy, and deal execution Ensure consistent, high quality scoping, technical approaches, and proposals across the region Portfolio & Industry Expertise Oversee pre sales support for services ranging from training and support to large scale, multi country implementation programs Ensure strong alignment with Graitec's solutions portfolio and Autodesk's evolving roadmap, particularly cloud and platform based offerings Apply deep understanding of the AEC (Architecture, Engineering & Construction) industry and its extended manufacturing value chain Continuous Improvement & Operational Effectiveness Continuously improve pre sales performance and efficiency, with a focus on: Increased win rates Stronger client impact and engagement quality More differentiated, outcome oriented service proposals Evolve pre sales processes to enable seamless execution, scalability, and sales satisfaction Define and track relevant KPIs to measure performance, quality, and business impact Stakeholder Alignment Report to the VP EMEA Services and collaborate closely with the Head of Solution Architecture - North America to ensure global alignment and best practice sharing Responsibilities Proven experience leading pre sales or solution architecture teams within a services or solutions organization Strong background as a senior consultant, solution architect, or pre sales leader in complex, enterprise environments Demonstrated experience working across multiple EMEA markets, ideally including the UK, France, Germany, and Spain Understanding of the AEC industry and related manufacturing ecosystems Hands on experience with Autodesk solutions, with strong familiarity with cloud based and platform offerings is a plus Strong sales acumen and credibility in client facing, executive level engagements Track record of driving continuous improvement, process maturity, and skills development in expert teams Qualifications Bachelor's degree in Engineering, Architecture, Construction Management, Computer Science, or a related technical field Master's degree (MBA, Engineering, Technology, or related discipline) is strongly preferred Minimum 10+ years of experience in solution architecture, consulting, or technical pre sales roles, with at least 3-5 years in a leadership capacity Proven experience leading and developing distributed, multi country teams (ideally across EMEA) Strong commercial and financial acumen, including exposure to revenue forecasting, margin management, and services profitability Demonstrated ability to align technical strategy with business objectives and sales performance targets Experience defining and implementing governance models, pre sales frameworks, and solution qualification standards Track record of driving continuous improvement, operational maturity, and organizational transformation Ability to operate at both strategic and operational levels - setting vision while remaining close to execution Strong executive presence with the ability to influence senior stakeholders and C level decision makers Experience collaborating cross functionally with Sales, Delivery, Product, and Executive Leadership teams Experience mentoring senior consultants/architects and building capability development programs Willingness and ability to travel across EMEA as required Interview Process We are looking for talents that will enjoy, live and accelerate our culture and values. At Graitec, We work together locally & globally with an Entrepreneurial mindset. As entrepreneurs, we are focused on achieving our vision and do not easily get distracted along the way. We believe in our products and services and that we are on a path to solve a real problem for our target customers & the overall industry. We are thoughtful on our investments and lead ethically to maximize the company opportunity. To better understand them, we want to represent the diversity of our customers around the globe & we are breaking our own silos to better serve them. To make this culture a reality, we rally our teams around our cultural attributes: Agility, Growth, Trust, Inclusion and our values: Engagement, Collaboration, Innovation, Passion At Graitec, we're proud to be committed to diversity and inclusion in the workplace. We value our employees for the individuals they are and the contributions they can bring to our teams by bringing their authentic self at work. This resonates with the large variety of customers & markets we operate in and is part of our success story. As such, we welcome applications from all backgrounds and will not make any assessment into the application process other than candidates' skills and capabilities to succeed in role. Screening/Get to know discussion Hiring Manager Peer of hiring manager or key stakeholder to the role from another organization Business Unit leader / Office interview

JD Sports- Head Office, Warwick House, Bury, United Kingdom Job Description Posted Friday 6 March 2026 at 01:00 Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people led, innovative and customer focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Head Of Digital International Franchise Responsible to : FranchiseDirector Department : Franchise Overview You will be part of JD Sports expansion in international markets. The purpose of this role is to drive our Franchise partners to successfully launch and grow JD Sports online presence in their country. While working with multiple departments and countries, you will be managing the whole loyalty and ecommerce lifecycle and be responsible for the launch, technology development, digital marketing and commercial trade. Strategic Objectives Working closely with the Franchise GM, Ecommerce, Finance, and IT, the Head of Digital will drive the end to end digital strategy across Launch, Technology, Digital Marketing, Loyalty, Trade, and Finance to enable partners to successfully activate and scale JD's digital ecosystem in every market. As the primary digital contact within the Franchise division, the role ensures partners have the frameworks, platforms, and commercial guidance needed to maximise launch performance and sustain long term growth. Acting as a digital brand guardian, the Head of Digital educates, supports, and empowers partners to deliver a consistent, insight driven, and commercially strong representation of JD across all digital channels. By building scalable processes, digital playbooks, financial models, and technology standards, the role ensures each partner can embed locally while operating with global excellence, ultimately accelerating their ability to grow at the pace expected of the JD Group. Key Roles and Responsibilities Lead and orchestrate the end to end launch of all digital platforms (ecommerce, app, CRM, loyalty, digital trade tools) in new Franchise markets, ensuring seamless deployment, market readiness, and alignment with JD's global digital ecosystem. Own the digital commercial strategy across Ecommerce Trading, Digital Marketing, Loyalty, and Omnichannel, identifying growth opportunities, analysing performance trends, and challenging partners to achieve best in class results. Drive market insights and localisation strategy, ensuring all digital plans reflect local customer behaviour, competitive landscape, regulatory needs, and cultural context while maintaining JD's global standards. Continuously review digital trading performance and benchmark against JD Group markets, identifying optimisation levers across conversion, media efficiency, customer retention, UX, and product performance. Shape the digital technology roadmap for Franchise markets, partnering with Tech and Data teams to prioritise upgrades, integrations, analytics enhancements, platform improvements, and new capabilities that support revenue and scalability. Lead the digital go to market strategy with partners across all channels: Ecommerce Content, Online Merchandising, Digital Trade, CRM & Lifecycle Marketing, Paid Media, Affiliates, SEO, CRO, and UX - ensuring full adherence to JD global best practices. Build and maintain strong cross functional relationships with internal teams across Retail, Marketing, Digital Trading, Product, IT, Finance, Property, and Visual Merchandising to enable cohesive digital operations and commercial planning. Use exceptional leadership, communication, and influencing skills to align global and local stakeholders on digital priorities, ensuring successful delivery of strategic initiatives and continuous improvement programs. Troubleshoot operational challenges hands on, driving improvements across systems, processes, digital workflows, and partner capabilities - embedding JD's global Centres of Excellence where applicable. Champion digital operational excellence across all markets, ensuring consistent brand experience, strong visual execution, and customer first digital journeys across web, app, CRM, and loyalty touchpoints. Own the development and evolution of the JD Digital Franchise Portal, acting as the gatekeeper of global standards, training materials, playbooks, and market specific guidance that support scalability and best practice adoption. People and Talent Management Build strong, trust based, and effective cross functional relationships across the wider JD organisation, ensuring Digital partners seamlessly with Ecommerce, Tech, Data, Marketing, Retail, Finance, Property, and HR to deliver unified market launches and ongoing digital excellence. Support and empower Franchise partners to build, develop, and coach high performing digital teams across ecommerce trading, CRM, digital marketing, analytics, product content, and digital operations. Act as an inspirational and visionary digital leader with the ability to coach and mentor both internal teams and partner organisations. Skills & Experience Significant experience (typically 5+ years) in senior Digital, Ecommerce, or Omnichannel roles, ideally within retail, fashion, or consumer brands. Strong understanding of franchise models, international markets, or multi territory operations, with experience supporting partners or distributed teams. Proven commercial acumen with the ability to interpret data, build business cases, optimise P&L levers, and influence financial decision making. Demonstrable experience in project leadership, managing complex multi market digital deployments from planning through execution. Excellent communicator and presenter, able to influence senior leaders and inspire cross functional teams across cultures and markets. Experienced in building strong relationships across Digital, Marketing, Technology, Finance, and Operations in fast paced environments. Strong understanding of the JD Brand, digital retail landscape, consumer journey, and global brand governance. Willingness to travel internationally as required to support market launches, performance reviews, and team capability building. We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work.

Who is Atominvest Our software powers the world's leading investment firms (across private equity, VC, infrastructure, credit etc.) enabling them to efficiently manage and drive value across their core business functions of investing, fundraising, operations and sustainability. At Atominvest, you'll be working on something very exciting: the future of work, investments and sustainability/ ethical investing for the world's best investors, and delivering a positive impact through this. Based on the growth we are experiencing, we think we're on to something big. It won't be easy. Joining a scale up business is an amazing and rewarding challenge, pushing well beyond the boundaries of natural growth cycles. You'll move quicker than feels comfortable, and be brilliant at continually re-prioritizing what must get done to keep Atominvest growing year over year at the pace of the best SAAS companies on the planet. We've gone from zero to ten, now we're looking to go from ten to one hundred! Role Overview As a Customer Success Manager at Atominvest, you will own the end-to-end delivery of our platform for both new and existing clients. You will serve as the primary partner for some of the world's leading alternative investment managers, ensuring fast, smooth implementations while driving adoption, advocacy, and long-term account expansion. This role sits at the heart of our commercial organisation - representing the face of Atominvest to clients and collaborating closely with Product, Engineering, and Sales to ensure client objectives are consistently met. What You'll Be Doing Act as the main point of contact for clients throughout onboarding, implementation, and ongoing success. Manage the full customer lifecycle: requirements gathering, configuration, data migration, testing, training, go live, and post deployment adoption. Shorten time to value by proactively managing timelines, dependencies, and client expectations. Analyze client datasets, workflows, and reporting structures to configure optimal solutions. Lead discovery workshops, training sessions, and regular business reviews with decision makers and operational stakeholders. Deliver white glove support, ensuring issues are escalated, prioritised, and resolved quickly. Identify expansion opportunities by understanding client goals and how Atominvest can support their broader operating model. If you're excited by solving complex problems for sophisticated clients and influencing how the alternative investments industry operates, we'd love to hear from you. Requirements Prior experience in Customer Success, Implementation, or a client facing role in a high growth B2B SaaS environment. Strong understanding of the private markets ecosystem, investor reporting, and ideally fund accounting concepts. Exceptionally organised, with strong project management instincts and attention to detail. Analytical, structured thinker with experience interpreting and working with client datasets. Advanced Excel skills. Clear, concise written and verbal communication-you can simplify complexity for senior stakeholders. Proven ability to deliver best in class client service in fast moving environments. Collaborative team player who contributes ideas and learns quickly. Ambitious, entrepreneurial mindset with resilience and a bias toward action. Bonus: hands on project management experience or formal PM frameworks. Interview Process Initial screening call Case study Interview with our Global Head of Customer Success Interview with our US Customer Success Lead Offer and onboarding at Atominvest What we offer Competitive compensation (fixed base salary + performance incentives) 25 days of holiday per year + bank holidays Hybrid working style (a minimum of 3 days in our central London office is required) Cycle2Work scheme Employee Assistance Programme (EAP) to support employee wellness A culture of trust, ownership, responsibility and autonomy in your work An incredible team of smart and mission driven people to work with Fun working atmosphere Significant growth opportunities Company wide socials and events

Who is Atominvest Our software powers the world's leading investment firms (across private equity, VC, infrastructure, credit etc.) enabling them to efficiently manage and drive value across their core business functions of investing, fundraising, operations and sustainability. At Atominvest, you'll be working on something very exciting: the future of work, investments and sustainability/ ethical investing for the world's best investors, and delivering a positive impact through this. Based on the growth we are experiencing, we think we're on to something big. It won't be easy. Joining a scale up business is an amazing and rewarding challenge, pushing well beyond the boundaries of natural growth cycles. You'll move quicker than feels comfortable, and be brilliant at continually re-prioritizing what must get done to keep Atominvest growing year over year at the pace of the best SAAS companies on the planet. We've gone from zero to ten, now we're looking to go from ten to one hundred! Role Overview As a Customer Success Manager at Atominvest, you will own the end-to-end delivery of our platform for both new and existing clients. You will serve as the primary partner for some of the world's leading alternative investment managers, ensuring fast, smooth implementations while driving adoption, advocacy, and long-term account expansion. This role sits at the heart of our commercial organisation - representing the face of Atominvest to clients and collaborating closely with Product, Engineering, and Sales to ensure client objectives are consistently met. What You'll Be Doing Act as the main point of contact for clients throughout onboarding, implementation, and ongoing success. Manage the full customer lifecycle: requirements gathering, configuration, data migration, testing, training, go live, and post deployment adoption. Shorten time to value by proactively managing timelines, dependencies, and client expectations. Analyze client datasets, workflows, and reporting structures to configure optimal solutions. Lead discovery workshops, training sessions, and regular business reviews with decision makers and operational stakeholders. Deliver white glove support, ensuring issues are escalated, prioritised, and resolved quickly. Identify expansion opportunities by understanding client goals and how Atominvest can support their broader operating model. If you're excited by solving complex problems for sophisticated clients and influencing how the alternative investments industry operates, we'd love to hear from you. Requirements Prior experience in Customer Success, Implementation, or a client facing role in a high growth B2B SaaS environment. Strong understanding of the private markets ecosystem, investor reporting, and ideally fund accounting concepts. Exceptionally organised, with strong project management instincts and attention to detail. Analytical, structured thinker with experience interpreting and working with client datasets. Advanced Excel skills. Clear, concise written and verbal communication-you can simplify complexity for senior stakeholders. Proven ability to deliver best in class client service in fast moving environments. Collaborative team player who contributes ideas and learns quickly. Ambitious, entrepreneurial mindset with resilience and a bias toward action. Bonus: hands on project management experience or formal PM frameworks. Interview Process Initial screening call Case study Interview with our Global Head of Customer Success Interview with our US Customer Success Lead Offer and onboarding at Atominvest What we offer Competitive compensation (fixed base salary + performance incentives) 25 days of holiday per year + bank holidays Hybrid working style (a minimum of 3 days in our central London office is required) Cycle2Work scheme Employee Assistance Programme (EAP) to support employee wellness A culture of trust, ownership, responsibility and autonomy in your work An incredible team of smart and mission driven people to work with Fun working atmosphere Significant growth opportunities Company wide socials and events

A leading SaaS company in the United Kingdom is looking for a Head of AI Customer Value & Adoption. This role is key in accelerating AI capabilities across the international region by enabling sales teams and creating customer awareness programs. The ideal candidate has a strong background in B2B SaaS, exceptional storytelling and stakeholder management skills, and the ability to translate technical concepts into clear commercial outcomes. If you're passionate about driving growth and adoption in a fast-paced environment, apply now.