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head of commercial and adoption
Fractional Chief Information Security Officer
Gofractional
We are seeking an experienced Fractional CISO to provide hands-on security leadership as we evolve our security function to support continued growth and European expansion. This is a permanent fractional engagement reporting directly to the CTO. You will own our information security strategy, maintain our ISO 27001 certification, build our security roadmap, and prepare the organisation for SOC 2 readiness in . This role requires someone who can operate both strategically and tactically - developing policy one day and reviewing cloud configurations the next. Key Responsibilities Strategy & Governance Develop and own the Information Security strategy aligned with ApprovalMax's business objectives and European expansion plans Maintain and continuously improve the Information Security Management System (ISMS) Create, review, and maintain core security policies, standards, and procedures Establish and chair a cross-functional Security Working Group (Engineering, Architecture, IT, HR) Build and present a multi-year security roadmap with clear milestones, resource requirements, and priorities Serve as the central authority on risk assessment, risk treatment, and risk acceptance decisions Assess and provide guidance on secure AI adoption across the organisation, including AI-powered product features and internal AI tooling Compliance & Certification Maintain ISO 27001 certification and prepare for the 2027 recertification audit Lead SOC 2 Type II readiness programme (target: ), including gap analysis and control mapping Ensure compliance with GDPR and data protection requirements across EU/UK/US/AU/NZ/CA/ZA jurisdictions Collaborate with external DPO support provider on privacy-related matters and customer security questionnaires as needed Cloud & Technical Security Provide security oversight across Azure, AWS, and Google Workspace environments Conduct access reviews and advise on identity and access management best practices Evaluate and guide implementation of security tooling (SIEM, vulnerability management, endpoint protection) Oversee VMware Workspace ONE MDM deployment and device security policies Advise engineering teams on secure SDLC practices, DevSecOps integration, and application security principles Operational Security Develop and maintain incident response plans and procedures Lead incident response tabletop exercises and post-incident reviews Provide guidance on business continuity and disaster recovery planning Advise on vendor security assessments and third-party risk management Awareness & Culture Design and deliver company-wide security awareness training programmes Mentor and upskill internal staff on security best practices Foster a security-first culture across all departments Act as a trusted advisor to leadership on emerging threats and security trends Stakeholder Engagement Report regularly to the CTO on security posture, risks, and programme progress Prepare board-level security presentations as required (infrequent) Support commercial teams by contributing to customer security discussions when escalated Qualifications 8+ years of progressive experience in information security, with at least 3 years in a CISO, Head of Security, or senior security leadership role Demonstrated experience in B2B SaaS environments, ideally in fintech, finance software, or similarly regulated industries Proven track record of achieving and maintaining ISO 27001 certification Experience preparing organisations for SOC 2 Type II certification Hands-on experience securing cloud environments (Azure and/or AWS required; GCP a plus) Experience with Google Workspace security configuration and administration Background working with distributed, remote-first engineering teams Technical Knowledge Strong understanding of cloud security architecture, identity management, and zero-trust principles Familiarity with secure software development lifecycle (SDLC) and DevSecOps practices Knowledge of MDM solutions (VMware Workspace ONE experience preferred) Understanding of API security and integration risk management Practical experience with security tooling: SIEM, vulnerability scanners, endpoint protection, etc. Awareness of AI/ML security risks, including secure AI adoption practices and emerging AI governance frameworks (desirable) Compliance & Regulatory Deep knowledge of ISO 27001:2022 requirements and audit processes Familiarity with SOC 2 Trust Service Criteria (Security, Availability, Confidentiality, Privacy) Understanding of GDPR, UK Data Protection Act, and international data transfer mechanisms Awareness of regional requirements across EU, UK, US, Australia, New Zealand, Canada, and South Africa Additional Information Growing international business with 10,000+ subscribers Regular performance-based compensation reviews 26 days paid time off 1 additional day off for your Birthday Remote office assistance Service years recognition financial reward
Feb 06, 2026
Full time
We are seeking an experienced Fractional CISO to provide hands-on security leadership as we evolve our security function to support continued growth and European expansion. This is a permanent fractional engagement reporting directly to the CTO. You will own our information security strategy, maintain our ISO 27001 certification, build our security roadmap, and prepare the organisation for SOC 2 readiness in . This role requires someone who can operate both strategically and tactically - developing policy one day and reviewing cloud configurations the next. Key Responsibilities Strategy & Governance Develop and own the Information Security strategy aligned with ApprovalMax's business objectives and European expansion plans Maintain and continuously improve the Information Security Management System (ISMS) Create, review, and maintain core security policies, standards, and procedures Establish and chair a cross-functional Security Working Group (Engineering, Architecture, IT, HR) Build and present a multi-year security roadmap with clear milestones, resource requirements, and priorities Serve as the central authority on risk assessment, risk treatment, and risk acceptance decisions Assess and provide guidance on secure AI adoption across the organisation, including AI-powered product features and internal AI tooling Compliance & Certification Maintain ISO 27001 certification and prepare for the 2027 recertification audit Lead SOC 2 Type II readiness programme (target: ), including gap analysis and control mapping Ensure compliance with GDPR and data protection requirements across EU/UK/US/AU/NZ/CA/ZA jurisdictions Collaborate with external DPO support provider on privacy-related matters and customer security questionnaires as needed Cloud & Technical Security Provide security oversight across Azure, AWS, and Google Workspace environments Conduct access reviews and advise on identity and access management best practices Evaluate and guide implementation of security tooling (SIEM, vulnerability management, endpoint protection) Oversee VMware Workspace ONE MDM deployment and device security policies Advise engineering teams on secure SDLC practices, DevSecOps integration, and application security principles Operational Security Develop and maintain incident response plans and procedures Lead incident response tabletop exercises and post-incident reviews Provide guidance on business continuity and disaster recovery planning Advise on vendor security assessments and third-party risk management Awareness & Culture Design and deliver company-wide security awareness training programmes Mentor and upskill internal staff on security best practices Foster a security-first culture across all departments Act as a trusted advisor to leadership on emerging threats and security trends Stakeholder Engagement Report regularly to the CTO on security posture, risks, and programme progress Prepare board-level security presentations as required (infrequent) Support commercial teams by contributing to customer security discussions when escalated Qualifications 8+ years of progressive experience in information security, with at least 3 years in a CISO, Head of Security, or senior security leadership role Demonstrated experience in B2B SaaS environments, ideally in fintech, finance software, or similarly regulated industries Proven track record of achieving and maintaining ISO 27001 certification Experience preparing organisations for SOC 2 Type II certification Hands-on experience securing cloud environments (Azure and/or AWS required; GCP a plus) Experience with Google Workspace security configuration and administration Background working with distributed, remote-first engineering teams Technical Knowledge Strong understanding of cloud security architecture, identity management, and zero-trust principles Familiarity with secure software development lifecycle (SDLC) and DevSecOps practices Knowledge of MDM solutions (VMware Workspace ONE experience preferred) Understanding of API security and integration risk management Practical experience with security tooling: SIEM, vulnerability scanners, endpoint protection, etc. Awareness of AI/ML security risks, including secure AI adoption practices and emerging AI governance frameworks (desirable) Compliance & Regulatory Deep knowledge of ISO 27001:2022 requirements and audit processes Familiarity with SOC 2 Trust Service Criteria (Security, Availability, Confidentiality, Privacy) Understanding of GDPR, UK Data Protection Act, and international data transfer mechanisms Awareness of regional requirements across EU, UK, US, Australia, New Zealand, Canada, and South Africa Additional Information Growing international business with 10,000+ subscribers Regular performance-based compensation reviews 26 days paid time off 1 additional day off for your Birthday Remote office assistance Service years recognition financial reward
Assistant Store Manager (Maternity Cover Contract) Chester Oliver Bonas Chester Competitive sal ...
Oliver Bonas Limited Chester, Cheshire
We are looking for a Assistant Store Manager to join Team OB in our Chester store on a Maternity Cover Contract. As an Assistant Store Manager, you will work alongside your Store Manager to enhance sales and motivate your team. Reporting to the Store Manager, you will bring enthusiasm, positivity, and joy to the store by inspiring your customers and colleagues and maximising sales. This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts. Your rota will be communicated to you in advance by your line manager, and we are open to having conversations about working flexibly. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role OB Assistant Store Managers will: Analyse a variety of reports to measure the success of the store and team. Work with KPIs to evaluate the store's performance and identify development areas. Lead by example and provide guidance to all team members, making sure their personal objectives and the store's objectives are being met. Work alongside the store manager to ensure the team delivers exceptional customer experiences. Support your store manager with progress meetings and appraisals in a timely manner for all team members and carry out the meetings where appropriate. Work with your team to develop and support their career progression. Follow company guidelines for all cash handling including till transactions and cashing up. Make sure the team always adhere to OB operational standards. Have an approachable yet authoritative written and verbal communication style, in-keeping with the Oliver Bonas tone of voice. Bonas Benefits: Generous employee discount up to 60% off all OB products Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service Annual discretionary profit related bonus scheme Free membership for our Westfield Health Cash Plan or Private Medical Auto-enrolment into our pension plan Refer a Friend incentive Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support through 360L eLearning platform Free refreshments and treats in store What we look for: Experience in team management. Positivity, vibrancy and ready to take on anything. Someone who's kind, helpful and considerate towards customers and team members alike. Exceptional organisation skills and natural multi-tasking ability. Commercial awareness. Ambition, resourcefulness and someone who's looking for opportunities to learn more. Equity, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:
Feb 06, 2026
Full time
We are looking for a Assistant Store Manager to join Team OB in our Chester store on a Maternity Cover Contract. As an Assistant Store Manager, you will work alongside your Store Manager to enhance sales and motivate your team. Reporting to the Store Manager, you will bring enthusiasm, positivity, and joy to the store by inspiring your customers and colleagues and maximising sales. This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts. Your rota will be communicated to you in advance by your line manager, and we are open to having conversations about working flexibly. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role OB Assistant Store Managers will: Analyse a variety of reports to measure the success of the store and team. Work with KPIs to evaluate the store's performance and identify development areas. Lead by example and provide guidance to all team members, making sure their personal objectives and the store's objectives are being met. Work alongside the store manager to ensure the team delivers exceptional customer experiences. Support your store manager with progress meetings and appraisals in a timely manner for all team members and carry out the meetings where appropriate. Work with your team to develop and support their career progression. Follow company guidelines for all cash handling including till transactions and cashing up. Make sure the team always adhere to OB operational standards. Have an approachable yet authoritative written and verbal communication style, in-keeping with the Oliver Bonas tone of voice. Bonas Benefits: Generous employee discount up to 60% off all OB products Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service Annual discretionary profit related bonus scheme Free membership for our Westfield Health Cash Plan or Private Medical Auto-enrolment into our pension plan Refer a Friend incentive Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support through 360L eLearning platform Free refreshments and treats in store What we look for: Experience in team management. Positivity, vibrancy and ready to take on anything. Someone who's kind, helpful and considerate towards customers and team members alike. Exceptional organisation skills and natural multi-tasking ability. Commercial awareness. Ambition, resourcefulness and someone who's looking for opportunities to learn more. Equity, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:
Assistant Store Manager
Oliver Bonas Limited
We are looking for a Assistant Store Manager to join Team OB in our Belfast Arthur Street store. As an Assistant Store Manager, you will work alongside your Store Manager to enhance sales and motivate your team. Reporting to the Store Manager, you will bring enthusiasm, positivity, and joy to the store by inspiring your customers and colleagues and maximising sales. This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts. Your rota will be communicated to you in advance by your line manager, and we are open to having conversations about working flexibly. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role OB Assistant Store Managers will: Analyse a variety of reports to measure the success of the store and team. Work with KPIs to evaluate the store's performance and identify development areas. Lead by example and provide guidance to all team members, making sure their personal objectives and the store's objectives are being met. Work alongside the store manager to ensure the team delivers exceptional customer experiences. Support your store manager with progress meetings and appraisals in a timely manner for all team members and carry out the meetings where appropriate. Work with your team to develop and support their career progression. Follow company guidelines for all cash handling including till transactions and cashing up. Make sure the team always adhere to OB operational standards. Have an approachable yet authoritative written and verbal communication style, in-keeping with the Oliver Bonas tone of voice. Bonas Benefits: Generous employee discount up to 60% off all OB products Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service Annual discretionary profit related bonus scheme Free membership for our Westfield Health Cash Plan or Private Medical Auto-enrolment into our pension plan Refer a Friend incentive Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support through 360L eLearning platform Free refreshments and treats in store What we look for: Experience in team management. Positivity, vibrancy and ready to take on anything. Someone who's kind, helpful and considerate towards customers and team members alike. Exceptional organisation skills and natural multi-tasking ability. Commercial awareness. Ambition, resourcefulness and someone who's looking for opportunities to learn more. Equity, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:
Feb 06, 2026
Full time
We are looking for a Assistant Store Manager to join Team OB in our Belfast Arthur Street store. As an Assistant Store Manager, you will work alongside your Store Manager to enhance sales and motivate your team. Reporting to the Store Manager, you will bring enthusiasm, positivity, and joy to the store by inspiring your customers and colleagues and maximising sales. This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts. Your rota will be communicated to you in advance by your line manager, and we are open to having conversations about working flexibly. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role OB Assistant Store Managers will: Analyse a variety of reports to measure the success of the store and team. Work with KPIs to evaluate the store's performance and identify development areas. Lead by example and provide guidance to all team members, making sure their personal objectives and the store's objectives are being met. Work alongside the store manager to ensure the team delivers exceptional customer experiences. Support your store manager with progress meetings and appraisals in a timely manner for all team members and carry out the meetings where appropriate. Work with your team to develop and support their career progression. Follow company guidelines for all cash handling including till transactions and cashing up. Make sure the team always adhere to OB operational standards. Have an approachable yet authoritative written and verbal communication style, in-keeping with the Oliver Bonas tone of voice. Bonas Benefits: Generous employee discount up to 60% off all OB products Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service Annual discretionary profit related bonus scheme Free membership for our Westfield Health Cash Plan or Private Medical Auto-enrolment into our pension plan Refer a Friend incentive Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support through 360L eLearning platform Free refreshments and treats in store What we look for: Experience in team management. Positivity, vibrancy and ready to take on anything. Someone who's kind, helpful and considerate towards customers and team members alike. Exceptional organisation skills and natural multi-tasking ability. Commercial awareness. Ambition, resourcefulness and someone who's looking for opportunities to learn more. Equity, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:
Assistant Store Manager Newcastle Oliver Bonas Newcastle upon Tyne Competitive salary plus benefits
Oliver Bonas Limited Newcastle Upon Tyne, Tyne And Wear
We are looking for a Assistant Store Manager to join Team OB in our Newcastle store. As an Assistant Store Manager, you will work alongside your Store Manager to enhance sales and motivate your team. Reporting to the Store Manager, you will bring enthusiasm, positivity, and joy to the store by inspiring your customers and colleagues and maximising sales. This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts. Your rota will be communicated to you in advance by your line manager, and we are open to having conversations about working flexibly. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too serious, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role OB Assistant Store Managers will: Analyse a variety of reports to measure the success of the store and team. Work with KPIs to evaluate the store's performance and identify development areas. Lead by example and provide guidance to all team members, making sure their personal objectives and the store's objectives are being met. Work alongside the store manager to ensure the team delivers exceptional customer experiences. Support your store manager with progress meetings and appraisals in a timely manner for all team members and carry out the meetings where appropriate. Work with your team to develop and support their career progression. Follow company guidelines for all cash handling including till transactions and cashing up. Make sure the team always adhere to OB operational standards. Have an approachable yet authoritative written and verbal communication style, in-keeping with the Oliver Bonas tone of voice. Bonas Benefits: Generous employee discount up to 60% off all OB products Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service Annual discretionary profit related bonus scheme Free membership for our Westfield Health Cash Plan or Private Medical Auto-enrolment into our pension plan Refer a Friend incentive Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support through 360L eLearning platform Free refreshments and treats in store What we look for: Experience in team management. Positivity, vibrancy and ready to take on anything. Someone who's kind, helpful and considerate towards customers and team members alike. Exceptional organisation skills and natural multi-tasking ability. Commercial awareness. Ambition, resourcefulness and someone who's looking for opportunities to learn more. Equity, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:
Feb 06, 2026
Full time
We are looking for a Assistant Store Manager to join Team OB in our Newcastle store. As an Assistant Store Manager, you will work alongside your Store Manager to enhance sales and motivate your team. Reporting to the Store Manager, you will bring enthusiasm, positivity, and joy to the store by inspiring your customers and colleagues and maximising sales. This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts. Your rota will be communicated to you in advance by your line manager, and we are open to having conversations about working flexibly. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too serious, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role OB Assistant Store Managers will: Analyse a variety of reports to measure the success of the store and team. Work with KPIs to evaluate the store's performance and identify development areas. Lead by example and provide guidance to all team members, making sure their personal objectives and the store's objectives are being met. Work alongside the store manager to ensure the team delivers exceptional customer experiences. Support your store manager with progress meetings and appraisals in a timely manner for all team members and carry out the meetings where appropriate. Work with your team to develop and support their career progression. Follow company guidelines for all cash handling including till transactions and cashing up. Make sure the team always adhere to OB operational standards. Have an approachable yet authoritative written and verbal communication style, in-keeping with the Oliver Bonas tone of voice. Bonas Benefits: Generous employee discount up to 60% off all OB products Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service Annual discretionary profit related bonus scheme Free membership for our Westfield Health Cash Plan or Private Medical Auto-enrolment into our pension plan Refer a Friend incentive Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support through 360L eLearning platform Free refreshments and treats in store What we look for: Experience in team management. Positivity, vibrancy and ready to take on anything. Someone who's kind, helpful and considerate towards customers and team members alike. Exceptional organisation skills and natural multi-tasking ability. Commercial awareness. Ambition, resourcefulness and someone who's looking for opportunities to learn more. Equity, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:
Customer Success Manager London, United Kingdom Posted 20 January, 2026
Kamma Ltd
LocationLondon, United KingdomJobs at Kamma Limited# Customer Success Manager at Kamma LimitedLocationLondon, United KingdomSalary£45000 - £55000 /yearJob TypeFull-timeDate PostedJanuary 20th, 2026Apply NowLocation: Hybrid - London HQ (Fleet Street) + RemoteDepartment: Customer Success Reports to: Head of Customer Success Base pay + Variable pay up to £10K annual performance-linked incentive About Kamma Kamma exists to simplify one of the most complex and risky aspects of the housing market, making it clear, accurate, and easy to manage. Property licensing changes frequently, mistakes are costly, and even high-profile figures, such as Chancellor Rachel Reeves, . We help customers stay compliant without stress, avoid major fines and turn compliance from a cost into a commercial advantage, while supporting higher standards in rental homes across the UK.Our platform has been rebuilt with fast, adaptable technology that allows us to launch new products quickly and respond to regulatory change. With enforcement rising and rent repayment orders set to double, demand for our solutions is accelerating. We already work with major names, including Foxtons, JLL, Knight Frank, Chestertons, Leaders Romans Group and Spicerhaart, and recent integrations open powerful new routes for distribution and growth.We are an AI-native company, always striving to find AI-first solutions. We train team members in new and evolving AI tools. We will work together to automate as many repetitive tasks as possible, allowing you to focus your time on the tasks that add the most value.This is a great time to join. The foundations are strong, momentum is clear, and we are scaling towards Series B revenue levels. You will join a curious, ambitious team motivated by solving problems with pace. Our culture rewards ownership, clarity of thinking and getting things done. It is a rare moment to join with equity options aligned to the impact you will have. The Opportunity Property licensing risk is increasing fast, and as we scale our platform and customer base, Customer Success becomes critical to retention, expansion and trust.We are hiring a Customer Success Manager to join our small but growing Customer Success team. You will be responsible for delivering proactive Customer Success for our mid-sized and Enterprise customers, which is central to retaining and expanding revenue over the next 12 months as we scale towards Series B. This is a new role and a new function at Kamma , with a significant opportunity to shape how we deliver world-class service while segmenting our approach by customer value. Your work will directly influence how we support enterprise customers through high-touch relationships, while enabling excellent, scalable and increasingly self-serve experiences for SMB clients. If you enjoy owning complex customer relationships, driving commercial growth and helping to build scalable systems that allow teams to focus where they add the most value, this role is for you.You will use your technical knowledge, sharp commercial instincts, and execution rigour to deliver value across different customer segments, with a primary focus on mid-sized and enterprise accounts, while supporting the transition to full self-serve support for SMB customers. Success in this role is defined by three outcomes: 1. Becoming a subject matter expert: on the regulatory complexities around property licensing to add the maximum amount of value to customers.2. Operational Excellence: Ensuring successful technical integration for mid-sized and Enterprise customers, fast resolution of complex product queries, and reliable service across all segments. Delivering practical, on-the-ground feedback to help the Head of CS build a high-performing, world-class function.3. Retention & Growth: Owning the full client lifecycle from initial setup through renewal, driving commercial expansion and account stability, with variable compensation linked directly to expansion and upsell outcomes. What You Will Do The hands-on work you do covers the full client journey: Own Client Relationships & Service Delivery: Lead high-touch account management for mid-sized and enterprise customers, while playing a key role in shaping how we scale support for SMBs. As we move towards increasingly automated and self-serve support, you will help design, test, and improve the workflows and tooling that get us there, while stepping in where needed in the interim. You take ownership of the customer journey post-sale, from onboarding and adoption through renewal and expansion. Onboarding: Lead and execute technical and operational onboarding for mid-sized and enterprise customers, including API integration, setting up the customer for long-term success with Kamma Drive Commercial Expansion: Identify, qualify, and close upsell and cross-sell opportunities within your customer portfolio (with the support of the Head of Customer Success). Contribute to Scaling: Work closely with the Head of Customer Success, providing practical, real-world feedback on workflows. You will help design and refine automated, self-serve tools and processes to ensure SMB customers receive excellent service at scale, while protecting time and focus for high-value customer relationships. What You Bring Experience: 5+ years in Customer Success or similar client-facing roles within SaaS or PropTech, with experience owning relationships for mid-sized or Enterprise customers. Proven Track Record: Demonstrated expertise in managing complex client programmes and closing revenue opportunities (upsell and cross-sell) Technical Acumen: You are comfortable speaking about API integrations, data flows, and technical solutions with both product teams and client stakeholders. Environment: Comfortable in an early-stage environment with evolving processes, and motivated by the opportunity to help define those processes from scratch. Tech Stack: Tech savvy and AI curious, comfortable learning and using modern tools and CRM systems (we use Intercom, HubSpot, Slack, etc) and other customer analytics and relationship tools. Why Kamma Purpose and impact: help raise housing standards across the UK Strategic visibility: We are a small company, so you will work closely with the senior leadership, including the Head of Customer Success and commercial leadership High autonomy: play a foundational role in building a Customer Success function that becomes a true competitive advantage for Kamma Salary: + Base Salary: £45,000 - £55,000 per annum, depending on experience. + Variable Pay : Up to £10,000 annual performance-linked incentive. + Equity: Participation in the company share option scheme. Hybrid working: two office days per week in our central London HQ Great benefits including: + 25 days holiday, which increases with tenure + we usually close for the Christmas period + 2 charity days per year + Pension scheme, health insurance, cycle-to-work scheme, book allowance, home office budget, curiosity budget and more. If you are an experienced Customer Success Manager who wants to own complex customer relationships, shape a function from the ground up and help scale a mission-driven company, we would love to hear from you.
Feb 06, 2026
Full time
LocationLondon, United KingdomJobs at Kamma Limited# Customer Success Manager at Kamma LimitedLocationLondon, United KingdomSalary£45000 - £55000 /yearJob TypeFull-timeDate PostedJanuary 20th, 2026Apply NowLocation: Hybrid - London HQ (Fleet Street) + RemoteDepartment: Customer Success Reports to: Head of Customer Success Base pay + Variable pay up to £10K annual performance-linked incentive About Kamma Kamma exists to simplify one of the most complex and risky aspects of the housing market, making it clear, accurate, and easy to manage. Property licensing changes frequently, mistakes are costly, and even high-profile figures, such as Chancellor Rachel Reeves, . We help customers stay compliant without stress, avoid major fines and turn compliance from a cost into a commercial advantage, while supporting higher standards in rental homes across the UK.Our platform has been rebuilt with fast, adaptable technology that allows us to launch new products quickly and respond to regulatory change. With enforcement rising and rent repayment orders set to double, demand for our solutions is accelerating. We already work with major names, including Foxtons, JLL, Knight Frank, Chestertons, Leaders Romans Group and Spicerhaart, and recent integrations open powerful new routes for distribution and growth.We are an AI-native company, always striving to find AI-first solutions. We train team members in new and evolving AI tools. We will work together to automate as many repetitive tasks as possible, allowing you to focus your time on the tasks that add the most value.This is a great time to join. The foundations are strong, momentum is clear, and we are scaling towards Series B revenue levels. You will join a curious, ambitious team motivated by solving problems with pace. Our culture rewards ownership, clarity of thinking and getting things done. It is a rare moment to join with equity options aligned to the impact you will have. The Opportunity Property licensing risk is increasing fast, and as we scale our platform and customer base, Customer Success becomes critical to retention, expansion and trust.We are hiring a Customer Success Manager to join our small but growing Customer Success team. You will be responsible for delivering proactive Customer Success for our mid-sized and Enterprise customers, which is central to retaining and expanding revenue over the next 12 months as we scale towards Series B. This is a new role and a new function at Kamma , with a significant opportunity to shape how we deliver world-class service while segmenting our approach by customer value. Your work will directly influence how we support enterprise customers through high-touch relationships, while enabling excellent, scalable and increasingly self-serve experiences for SMB clients. If you enjoy owning complex customer relationships, driving commercial growth and helping to build scalable systems that allow teams to focus where they add the most value, this role is for you.You will use your technical knowledge, sharp commercial instincts, and execution rigour to deliver value across different customer segments, with a primary focus on mid-sized and enterprise accounts, while supporting the transition to full self-serve support for SMB customers. Success in this role is defined by three outcomes: 1. Becoming a subject matter expert: on the regulatory complexities around property licensing to add the maximum amount of value to customers.2. Operational Excellence: Ensuring successful technical integration for mid-sized and Enterprise customers, fast resolution of complex product queries, and reliable service across all segments. Delivering practical, on-the-ground feedback to help the Head of CS build a high-performing, world-class function.3. Retention & Growth: Owning the full client lifecycle from initial setup through renewal, driving commercial expansion and account stability, with variable compensation linked directly to expansion and upsell outcomes. What You Will Do The hands-on work you do covers the full client journey: Own Client Relationships & Service Delivery: Lead high-touch account management for mid-sized and enterprise customers, while playing a key role in shaping how we scale support for SMBs. As we move towards increasingly automated and self-serve support, you will help design, test, and improve the workflows and tooling that get us there, while stepping in where needed in the interim. You take ownership of the customer journey post-sale, from onboarding and adoption through renewal and expansion. Onboarding: Lead and execute technical and operational onboarding for mid-sized and enterprise customers, including API integration, setting up the customer for long-term success with Kamma Drive Commercial Expansion: Identify, qualify, and close upsell and cross-sell opportunities within your customer portfolio (with the support of the Head of Customer Success). Contribute to Scaling: Work closely with the Head of Customer Success, providing practical, real-world feedback on workflows. You will help design and refine automated, self-serve tools and processes to ensure SMB customers receive excellent service at scale, while protecting time and focus for high-value customer relationships. What You Bring Experience: 5+ years in Customer Success or similar client-facing roles within SaaS or PropTech, with experience owning relationships for mid-sized or Enterprise customers. Proven Track Record: Demonstrated expertise in managing complex client programmes and closing revenue opportunities (upsell and cross-sell) Technical Acumen: You are comfortable speaking about API integrations, data flows, and technical solutions with both product teams and client stakeholders. Environment: Comfortable in an early-stage environment with evolving processes, and motivated by the opportunity to help define those processes from scratch. Tech Stack: Tech savvy and AI curious, comfortable learning and using modern tools and CRM systems (we use Intercom, HubSpot, Slack, etc) and other customer analytics and relationship tools. Why Kamma Purpose and impact: help raise housing standards across the UK Strategic visibility: We are a small company, so you will work closely with the senior leadership, including the Head of Customer Success and commercial leadership High autonomy: play a foundational role in building a Customer Success function that becomes a true competitive advantage for Kamma Salary: + Base Salary: £45,000 - £55,000 per annum, depending on experience. + Variable Pay : Up to £10,000 annual performance-linked incentive. + Equity: Participation in the company share option scheme. Hybrid working: two office days per week in our central London HQ Great benefits including: + 25 days holiday, which increases with tenure + we usually close for the Christmas period + 2 charity days per year + Pension scheme, health insurance, cycle-to-work scheme, book allowance, home office budget, curiosity budget and more. If you are an experienced Customer Success Manager who wants to own complex customer relationships, shape a function from the ground up and help scale a mission-driven company, we would love to hear from you.
Enterprise Customer Success Manager London
Justt Fintech Ltd.
Enterprise Customer Success Manager London Justt helps many of the world's largest and most recognizable brands turn chargebacks from a constant headache into a managed, predictable part of doing business. Our AI-driven platform powers chargeback operations at scale, automating disputes end to end, recovering revenue that would otherwise be lost, and removing a major operational burden from finance, risk, and operations teams across multiple regions and verticals. We're a global company with teams across markets, and disciplines, working closely with leading players in the payments ecosystem. Our culture is built on clear thinking, collaboration, and a strong sense of ownership. At Justt, you'll partner with product, engineering, data, success and go-to-market teams to build technology that sits at the core of modern payments, and has a direct, measurable impact on the bottom line for some of the biggest companies in the world. We're looking for an Enterprise Customer Success Manager to join our team in London. As a trusted advisor to our customers, you'll represent both the voice of Justt and the voice of the customer, driving growth, guiding clients through challenges, and ensuring long-term success. You'll work across commercial, technical, and product functions, partnering with diverse payment stakeholders externally and multiple internal teams to deliver measurable value and sustainable expansion. What you'll do Manage a portfolio of top-tier enterprise customers across commercial, technical, support, and product dimensions Analyze portfolio performance, combining data and customer feedback to generate actionable payment insights Identify and execute expansion opportunities end-to-end to achieve account growth targets Define and drive retention strategies through structured account plans to meet retention goals Lead business review meetings and engage senior management to strengthen multi-level stakeholder relationships Act as the go-to expert on new feature releases, ensuring smooth and effective customer adoption Collect and communicate client feedback to Product and R&D teams to influence roadmap priorities Deliver client training and enablement sessions to drive value realization Collaborate cross-functionally with Sales, Product, and Marketing to expand Justt's regional presence Requirements 5+ years of experience as a Customer Success Manager managing enterprise accounts Proven track record in project management and cross-functional collaboration Strong analytical mindset with the ability to interpret data and translate it into insights and actions Demonstrated success in building and growing long-term, value-driven customer relationships Comfortable operating in fast-paced, dynamic environments Willingness to travel several times a year Experience in the payments industry - an advantage
Feb 06, 2026
Full time
Enterprise Customer Success Manager London Justt helps many of the world's largest and most recognizable brands turn chargebacks from a constant headache into a managed, predictable part of doing business. Our AI-driven platform powers chargeback operations at scale, automating disputes end to end, recovering revenue that would otherwise be lost, and removing a major operational burden from finance, risk, and operations teams across multiple regions and verticals. We're a global company with teams across markets, and disciplines, working closely with leading players in the payments ecosystem. Our culture is built on clear thinking, collaboration, and a strong sense of ownership. At Justt, you'll partner with product, engineering, data, success and go-to-market teams to build technology that sits at the core of modern payments, and has a direct, measurable impact on the bottom line for some of the biggest companies in the world. We're looking for an Enterprise Customer Success Manager to join our team in London. As a trusted advisor to our customers, you'll represent both the voice of Justt and the voice of the customer, driving growth, guiding clients through challenges, and ensuring long-term success. You'll work across commercial, technical, and product functions, partnering with diverse payment stakeholders externally and multiple internal teams to deliver measurable value and sustainable expansion. What you'll do Manage a portfolio of top-tier enterprise customers across commercial, technical, support, and product dimensions Analyze portfolio performance, combining data and customer feedback to generate actionable payment insights Identify and execute expansion opportunities end-to-end to achieve account growth targets Define and drive retention strategies through structured account plans to meet retention goals Lead business review meetings and engage senior management to strengthen multi-level stakeholder relationships Act as the go-to expert on new feature releases, ensuring smooth and effective customer adoption Collect and communicate client feedback to Product and R&D teams to influence roadmap priorities Deliver client training and enablement sessions to drive value realization Collaborate cross-functionally with Sales, Product, and Marketing to expand Justt's regional presence Requirements 5+ years of experience as a Customer Success Manager managing enterprise accounts Proven track record in project management and cross-functional collaboration Strong analytical mindset with the ability to interpret data and translate it into insights and actions Demonstrated success in building and growing long-term, value-driven customer relationships Comfortable operating in fast-paced, dynamic environments Willingness to travel several times a year Experience in the payments industry - an advantage
Product Team Leader
River Island Clothing Co., Ltd.
Product Team Leader Department: Store Management Employment Type: Permanent - Part Time Location: Belfast Boucher Reporting To: Product Manager Compensation: £26,445 FTE Description We're on the lookout for an energetic and inspiring Product Team Leader to join the team. As a Product Team Leader, you will lead, inspire, and empower your store team to deliver an inspirational customer journey and a great place to work for our teams. You will be an expert in product handling and will constantly strive to improve the customer journey through delivering exceptional visual execution and a high level of customer service. Supporting the Product and Commercial Manager to develop the team and maintain operational standards, and in turn generating outstanding sales, all round KPIs and high performing teams. For a more detailed overview of this role, check out the job description attached at the bottom of this advert. !6hr Team Leader - Part time About The Role What You'll Be Doing Deliver great product placement and 'wow' wearable outfits. Consistently deliver strong visual standards with the customer journey at the forefront of every decision. Confidently duty manage in all areas of the store operation including service, people, and operations. Support the Commercial / Product Manager in empowering the team within store to deliver for the customer by always putting customer experience at the centre of decision making. Have a good understanding of commercial tools and how to use to drive commercial actions. Take accountability to drive store KPIs, including sales, stock loss, payroll, conversion, voice of customer and RFID. Support the management of store operations, including compliance with health & safety standards. Support the development of the store team to deliver a high performing, motivated and engaged store team who feel valued and recognised for their contribution. You'll Be Perfect If You have previous experience in retail, preferably in a supervisor role. You are passionate about fashion and stay updated on the latest trends. You possess strong communication and interpersonal skills. You can motivate and inspire a team to achieve their best. You are proactive, adaptable, and thrive in a fast paced environment. And most importantly love our products as much as we do so we create the best possible customer journey! Things To Consider Fast-Paced Environment: This is a high energy role where priorities can shift quickly based on sales performance, customer trends, and seasonal demands. You'll need to be comfortable adapting to situations and juggling multiple tasks. Reporting: Your ability to analyse customer feedback and sales data will be crucial in driving improvements to your store. Managing People: Strong emotional intelligence is essential, as you'll be managing a diverse team. Hands On Role: While this position is strategic, it also requires you to be hands on with product movement, floor resets, and physical tasks like adjusting layouts, displays, and stock replenishment. Weekend Work: As part of the retail environment, you'll need to work on weekends, public holidays, and during key seasonal periods. This is especially crucial during busy times like sales events, product launches, or store promotions. Deadlines: Strong time management skills are important for balancing multiple responsibilities and meeting deadlines. This Is For You We're a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together - and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts. What we can offer you: Generous 50% staff discount & uniform allowance so you can treat yourself to our latest products! Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through the Retail Trust. Stores fitted with Kindness Cupboards to support Islanders with basic food & hygiene products if needed. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Give as you earn scheme, a 'Giver Island' day each year and receive matched funding. Progression focus throughout Retail & Head Office. Support with upskilling skills through on the job training and qualifications. A generous bonus scheme & private pension plan. 28 days (UK) 30 days (ROI) paid holiday, inclusive of Bank Holidays. Also the option to buy additional holiday for whatever the need! We mentioned the discount, right? Keeping You Safe At River Island we are committed to the safeguarding of all of our employees regardless of age or job role. We will fulfil our obligation under the Prevent duty which seeks to stop extremism and extremist views from materialising in our business. We promote and encourage the belief in British Values- including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs. Our Island is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.
Feb 06, 2026
Full time
Product Team Leader Department: Store Management Employment Type: Permanent - Part Time Location: Belfast Boucher Reporting To: Product Manager Compensation: £26,445 FTE Description We're on the lookout for an energetic and inspiring Product Team Leader to join the team. As a Product Team Leader, you will lead, inspire, and empower your store team to deliver an inspirational customer journey and a great place to work for our teams. You will be an expert in product handling and will constantly strive to improve the customer journey through delivering exceptional visual execution and a high level of customer service. Supporting the Product and Commercial Manager to develop the team and maintain operational standards, and in turn generating outstanding sales, all round KPIs and high performing teams. For a more detailed overview of this role, check out the job description attached at the bottom of this advert. !6hr Team Leader - Part time About The Role What You'll Be Doing Deliver great product placement and 'wow' wearable outfits. Consistently deliver strong visual standards with the customer journey at the forefront of every decision. Confidently duty manage in all areas of the store operation including service, people, and operations. Support the Commercial / Product Manager in empowering the team within store to deliver for the customer by always putting customer experience at the centre of decision making. Have a good understanding of commercial tools and how to use to drive commercial actions. Take accountability to drive store KPIs, including sales, stock loss, payroll, conversion, voice of customer and RFID. Support the management of store operations, including compliance with health & safety standards. Support the development of the store team to deliver a high performing, motivated and engaged store team who feel valued and recognised for their contribution. You'll Be Perfect If You have previous experience in retail, preferably in a supervisor role. You are passionate about fashion and stay updated on the latest trends. You possess strong communication and interpersonal skills. You can motivate and inspire a team to achieve their best. You are proactive, adaptable, and thrive in a fast paced environment. And most importantly love our products as much as we do so we create the best possible customer journey! Things To Consider Fast-Paced Environment: This is a high energy role where priorities can shift quickly based on sales performance, customer trends, and seasonal demands. You'll need to be comfortable adapting to situations and juggling multiple tasks. Reporting: Your ability to analyse customer feedback and sales data will be crucial in driving improvements to your store. Managing People: Strong emotional intelligence is essential, as you'll be managing a diverse team. Hands On Role: While this position is strategic, it also requires you to be hands on with product movement, floor resets, and physical tasks like adjusting layouts, displays, and stock replenishment. Weekend Work: As part of the retail environment, you'll need to work on weekends, public holidays, and during key seasonal periods. This is especially crucial during busy times like sales events, product launches, or store promotions. Deadlines: Strong time management skills are important for balancing multiple responsibilities and meeting deadlines. This Is For You We're a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together - and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts. What we can offer you: Generous 50% staff discount & uniform allowance so you can treat yourself to our latest products! Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through the Retail Trust. Stores fitted with Kindness Cupboards to support Islanders with basic food & hygiene products if needed. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Give as you earn scheme, a 'Giver Island' day each year and receive matched funding. Progression focus throughout Retail & Head Office. Support with upskilling skills through on the job training and qualifications. A generous bonus scheme & private pension plan. 28 days (UK) 30 days (ROI) paid holiday, inclusive of Bank Holidays. Also the option to buy additional holiday for whatever the need! We mentioned the discount, right? Keeping You Safe At River Island we are committed to the safeguarding of all of our employees regardless of age or job role. We will fulfil our obligation under the Prevent duty which seeks to stop extremism and extremist views from materialising in our business. We promote and encourage the belief in British Values- including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs. Our Island is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.
Head of Legal
Virgin Media Business Ireland
Head of Legal page is loaded Head of Legallocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: REQ\_At Believ, formerly known as Liberty Charge, we're committed to sustainable transport being accessible to everyone. We're a Charge Point Operator (CPO) on a mission to create the UK's most reliable electric vehicle charging network that doesn't cost the earth and leaves no one behind. Providing equitable access to electric vehicle charging, and achieving cleaner air for all, is at the heart of the Believ mission. We work closely with local authorities and businesses to deliver reliable, high quality charging networks at pace, at scale and at zero cost.We offer all the advantages of being a scale-up business, but with the added security and long-term backing from well-known parents - Liberty Global (who also own our delivery partner, Virgin Media O2) and Zouk Capital (who manage the Government's Charging Investment Infrastructure Fund).You'll be joining this exciting journey during our scale-up phase and working with us to hit the ambitious targets our shareholders have set. You'll become part of a passionate and supportive team in a fast-paced, dynamic and result-driven environment. About the role Reporting into the Legal Director, you will provide strong leadership in overseeing, supporting and developing a team of UK based lawyers currently consisting of: 2 senior legal counsels, 1 legal counsel and 1 paralegal. This team oversees all aspects of Believ's EV charge point network including securing property / land interests, planning, design & construction and operations & maintenance.You will be instrumental in shaping Believ's legal, regulatory and compliance function. Overseeing Network Operations Manage a busy pipeline of Public Sector and Private Sector transactions in England & Wales, Scotland and Northern Ireland, ensuring these are appropriately resourced. Partnering with key internal stakeholders to ensure clear visibility of the pipeline. Manage all aspects of property acquisition including title due diligence, putting in place Concession Contracts, Framework Agreements, Agreements for Lease, Leases, Licences etc, attending to SDLT and Land Registry registration. Manage all supply side agreements relating to the operation of the EV charge point network including: IT software & hardware purchasing, services and outsourcing, construction contracts, energy purchasing / supply agreements. In the absence of an in-house procurement function, working with the Business to define requirements, pricing mechanisms, service levels and remedies for supplier non-performance. Maintain your own contract workload which may consist of: introducer / commission agreements, network roaming agreements and the property and supply side agreements mentioned above. Partner with the tenders & Sales teams on RFIs, RFPs and advise on public procurement challenges and issues. Develop initiatives to reduce contract negotiation times with local authorities and private landlords. Proactively identify, manage and mitigate risks whilst enabling the Business to move forward on its objectives, including ensuring contract termination / renewals and variations are progressed in a timely manner. Prepare and have oversight of legal budgets, monitoring Legal spend and conducting regular reviews of external law firms and conduct RFPs for Legal Services as required. Ensure templates and contract negotiation playbooks are continually revised and updated. Drive the adoption and optimisation of legal technology including AI and contract management systems. Build strong working relationships with key stakeholders, provide regular training and encourage business partnering between Legal and Business teams. Leading on General Compliance This is an evolving role with the aim of embedding a culture of legal engagement and compliance across the Business. This role will initially entail: Manage and maintain Believ's ISO certifications including ISO audit preparation, applications for new ISOs and liaising with external auditors and internal stakeholders as necessary. Manage and maintain Believ's B-Corp certification. Oversee Believ's insurance requirements to ensure all areas of Business operations are adequately covered. Support Business areas on contract lifecycle management, tracking contractual obligations and advising on strategy and mitigations against known-breaches. Oversee Believ's compliance with key legislation - e.g. Public Charge Point Regulations reporting obligations. Monitor regulatory developments and industry trends being mindful of evolving product offerings in the EV space (e.g. (e.g. solar power canopies, vehicle to grid, battery storage). Draft and revise corporate policies such as Modern Slavery, Anti-bribery, Business Continuity, Privacy etc. Develop and implement legal procedures and policies to ensure adherence to best practice and compliance with law. Attend industry working groups and co-ordinate Believ's response to public consultations. Other Work closely with the Legal Director to help turn legal priorities into practical business strategy and support the company's growth from the legal side Deputise for the Legal Director at SLT and Board meetings. On an as needs basis: company secretariat activities, overseeing Believ's trade mark portfolio, GDPR & data protection, supporting on M&A activity. About you At Believ, we are building a culture that attracts and retains the best talent. We are a dedicated and high-performing team, accustomed to working at pace in an ever-evolving industry, and we are looking for people who are as passionate as us about cutting carbon emissions and providing cleaner air for all. The successful Candidate will be a qualified solicitor (SRA) in England & Wales with the following attributes and skills: Minimum of 10 years of post-qualification experience including in-house ideally in a fast-paced environment. Significant experience in negotiating and advising on commercial contracts. Significant experience with property law and negotiating Leases and Licences. Previous network infrastructure roll out experience (e.g. EV, mobile, broadband, electricity) or demonstrable experience of learning new sectors. Experience of coaching and developing team members. Demonstrable experience of designing and implementing pre and post contracting processes and procedures and driving and leading deals towards completion. Thrives working in a scale-up environment where goal posts are constantly moving and new solutions / business models are being trialed. Commercial acumen to understand how to structure advice and approach in a start-up and new industry environment. Excellent communication and stakeholder management skills. Above all, you will be up for the challenge and have a willingness to really embed yourself in the Business by rolling you sleeves up and diving in! Benefits Competitive salary and bonus scheme 25 days' annual leave, plus the usual 8 UK Bank Holidays and the option to purchase up to 5 additional days per year\ Access to wellbeing and mental health benefits such as the Calm app, personal medical insurance, critical illness cover, dental, optical & travel insurance, income protection and life assurance Pension contribution matched up to 10% Access to our car benefit scheme and cycle to work scheme Access to our online learning platform to continue to develop and grow your career with us. 16 hours a year Volunteer Time Off to support causes that are important to you Virgin Media / O2 discounts and offers Access to VIP Arena Suites at the O2 Arena (London) and First Direct Arena (Leeds) Enhanced parental leave policies\ This perk can only be availed for the following calendar year by employees who started before 1st December Location The business
Feb 06, 2026
Full time
Head of Legal page is loaded Head of Legallocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: REQ\_At Believ, formerly known as Liberty Charge, we're committed to sustainable transport being accessible to everyone. We're a Charge Point Operator (CPO) on a mission to create the UK's most reliable electric vehicle charging network that doesn't cost the earth and leaves no one behind. Providing equitable access to electric vehicle charging, and achieving cleaner air for all, is at the heart of the Believ mission. We work closely with local authorities and businesses to deliver reliable, high quality charging networks at pace, at scale and at zero cost.We offer all the advantages of being a scale-up business, but with the added security and long-term backing from well-known parents - Liberty Global (who also own our delivery partner, Virgin Media O2) and Zouk Capital (who manage the Government's Charging Investment Infrastructure Fund).You'll be joining this exciting journey during our scale-up phase and working with us to hit the ambitious targets our shareholders have set. You'll become part of a passionate and supportive team in a fast-paced, dynamic and result-driven environment. About the role Reporting into the Legal Director, you will provide strong leadership in overseeing, supporting and developing a team of UK based lawyers currently consisting of: 2 senior legal counsels, 1 legal counsel and 1 paralegal. This team oversees all aspects of Believ's EV charge point network including securing property / land interests, planning, design & construction and operations & maintenance.You will be instrumental in shaping Believ's legal, regulatory and compliance function. Overseeing Network Operations Manage a busy pipeline of Public Sector and Private Sector transactions in England & Wales, Scotland and Northern Ireland, ensuring these are appropriately resourced. Partnering with key internal stakeholders to ensure clear visibility of the pipeline. Manage all aspects of property acquisition including title due diligence, putting in place Concession Contracts, Framework Agreements, Agreements for Lease, Leases, Licences etc, attending to SDLT and Land Registry registration. Manage all supply side agreements relating to the operation of the EV charge point network including: IT software & hardware purchasing, services and outsourcing, construction contracts, energy purchasing / supply agreements. In the absence of an in-house procurement function, working with the Business to define requirements, pricing mechanisms, service levels and remedies for supplier non-performance. Maintain your own contract workload which may consist of: introducer / commission agreements, network roaming agreements and the property and supply side agreements mentioned above. Partner with the tenders & Sales teams on RFIs, RFPs and advise on public procurement challenges and issues. Develop initiatives to reduce contract negotiation times with local authorities and private landlords. Proactively identify, manage and mitigate risks whilst enabling the Business to move forward on its objectives, including ensuring contract termination / renewals and variations are progressed in a timely manner. Prepare and have oversight of legal budgets, monitoring Legal spend and conducting regular reviews of external law firms and conduct RFPs for Legal Services as required. Ensure templates and contract negotiation playbooks are continually revised and updated. Drive the adoption and optimisation of legal technology including AI and contract management systems. Build strong working relationships with key stakeholders, provide regular training and encourage business partnering between Legal and Business teams. Leading on General Compliance This is an evolving role with the aim of embedding a culture of legal engagement and compliance across the Business. This role will initially entail: Manage and maintain Believ's ISO certifications including ISO audit preparation, applications for new ISOs and liaising with external auditors and internal stakeholders as necessary. Manage and maintain Believ's B-Corp certification. Oversee Believ's insurance requirements to ensure all areas of Business operations are adequately covered. Support Business areas on contract lifecycle management, tracking contractual obligations and advising on strategy and mitigations against known-breaches. Oversee Believ's compliance with key legislation - e.g. Public Charge Point Regulations reporting obligations. Monitor regulatory developments and industry trends being mindful of evolving product offerings in the EV space (e.g. (e.g. solar power canopies, vehicle to grid, battery storage). Draft and revise corporate policies such as Modern Slavery, Anti-bribery, Business Continuity, Privacy etc. Develop and implement legal procedures and policies to ensure adherence to best practice and compliance with law. Attend industry working groups and co-ordinate Believ's response to public consultations. Other Work closely with the Legal Director to help turn legal priorities into practical business strategy and support the company's growth from the legal side Deputise for the Legal Director at SLT and Board meetings. On an as needs basis: company secretariat activities, overseeing Believ's trade mark portfolio, GDPR & data protection, supporting on M&A activity. About you At Believ, we are building a culture that attracts and retains the best talent. We are a dedicated and high-performing team, accustomed to working at pace in an ever-evolving industry, and we are looking for people who are as passionate as us about cutting carbon emissions and providing cleaner air for all. The successful Candidate will be a qualified solicitor (SRA) in England & Wales with the following attributes and skills: Minimum of 10 years of post-qualification experience including in-house ideally in a fast-paced environment. Significant experience in negotiating and advising on commercial contracts. Significant experience with property law and negotiating Leases and Licences. Previous network infrastructure roll out experience (e.g. EV, mobile, broadband, electricity) or demonstrable experience of learning new sectors. Experience of coaching and developing team members. Demonstrable experience of designing and implementing pre and post contracting processes and procedures and driving and leading deals towards completion. Thrives working in a scale-up environment where goal posts are constantly moving and new solutions / business models are being trialed. Commercial acumen to understand how to structure advice and approach in a start-up and new industry environment. Excellent communication and stakeholder management skills. Above all, you will be up for the challenge and have a willingness to really embed yourself in the Business by rolling you sleeves up and diving in! Benefits Competitive salary and bonus scheme 25 days' annual leave, plus the usual 8 UK Bank Holidays and the option to purchase up to 5 additional days per year\ Access to wellbeing and mental health benefits such as the Calm app, personal medical insurance, critical illness cover, dental, optical & travel insurance, income protection and life assurance Pension contribution matched up to 10% Access to our car benefit scheme and cycle to work scheme Access to our online learning platform to continue to develop and grow your career with us. 16 hours a year Volunteer Time Off to support causes that are important to you Virgin Media / O2 discounts and offers Access to VIP Arena Suites at the O2 Arena (London) and First Direct Arena (Leeds) Enhanced parental leave policies\ This perk can only be availed for the following calendar year by employees who started before 1st December Location The business
Strategy Partner
Publicis Groupe UK
Company Description With a history that dates back over 80 years, Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at the centre of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward. With more than 7,000 employees in over 100 offices around the world, we are the flagship Publicis Media agency that uses our 'Power of One' business model, with teams that span multiple disciplines across clients such as Aldi, P&G, P&O Ferries, Primark, Samsung, Stellantis, and Visa. We place a huge focus on our People and have driven flagship D&I and L&D programmes within Publicis Media; our goal is to help every individual reach their fullest potential and we encourage everyone to make "Brave Plays" in how they approach their work and their own career development. As a result, we have an exceptionally energised and committed talent base, all of us proud of our welcoming and supportive culture, as evidenced by our recognition as one of Campaign's Best Places to Work for three years in a row (2021, 2022 and 2023) and most excitingly, Media Week's Agency of the Year 2023! Overview The role Starcom UK is looking for an experienced Strategy Partner to play a senior leadership role within the business, acting as a deputy to the Chief Strategy Officer and taking responsibility for strategic leadership across our most important clients, pitches and agency initiatives. This is a high-impact role for a senior strategist who combines hands on strategic rigour with strong leadership presence. You'll help raise the strategic bar across the agency, shape Starcom's point of view in the market, and play a visible role in driving growth through both client work and new business. You'll operate at the intersection of strategy, media and commercial thinking - trusted by senior clients, respected internally, and comfortable owning complex strategic challenges end to end. What you'll be doing Strategic leadership Lead the strategic response on major pitches, with full ownership of the strategic narrative and direction Clearly define client business challenges and growth opportunities Create and communicate a strong "red thread" between client needs, strategy and media solutions Act as a senior strategic partner on Starcom's largest and most complex client relationships Agency impact Set and role model high standards for strategic thinking across the agency Act as an escalation point for strategic challenges on accounts Share best practice with strategists and planners, raising capability across teams Support the CSO by owning key initiatives, helping free up capacity for broader agency transformation Thought leadership & reputation Help strengthen Starcom UK's profile for strategic excellence Contribute to trade press, thought leadership and industry events Play a visible role in winning UK led new business and awards Leadership style Act as a constructive challenger - improving work without slowing teams down Give clear, direct and high quality feedback Focus on clarity, simplicity and fundamentals Be collaborative, generous and grounded in your approach What we're looking for A senior level strategist (Strategy Partner / Head of Strategy / Senior Strategy Director) Background as a planner turned strategist, with hands on media planning and buying experience Strong commercial acumen and confidence working with senior business stakeholders Deep understanding of media effectiveness, measurement and real world planning constraints Proven track record of leading major pitches and high profile strategic work Comfortable working across both brand and performance disciplines Nice to have Experience across multiple categories (e.g. FMCG, retail, services) Background across both network and independent agencies Experience representing an agency externally (press, events, industry forums) Why Starcom Starcom is the flagship agency within Publicis Media, operating under the Power of One model - bringing together specialists across media, data, content, commerce and technology to deliver connected solutions for clients. We're known for our collaborative culture, clear thinking and ambition to grow - both for our clients and our people. Strategy plays a central role in how we work, not as an add on but as a driver of better decisions, better work and better outcomes. What we offer Hybrid working (office based on Mondays and two other days per week) Strong focus on flexibility, wellbeing and sustainable performance Industry recognised culture and career development opportunities A broad benefits package including reflection days, flexible working, enhanced family policies and global mobility options Additional Information Starcom has fantastic benefits on offer to all of our employees. In addition to the classics - Pension, Life Assurance, Private Medical and Income Protection Plans - we also offer: WORK YOUR WORLD - opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day to day work and focus on your wellbeing and self care. BENEFITS - 24/7 helpline to support you on a personal and professional level, access to remote GPs, mental health support and CBT, wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES - 26 weeks of full pay for Maternity, Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF - You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS - Membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Feb 06, 2026
Full time
Company Description With a history that dates back over 80 years, Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at the centre of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward. With more than 7,000 employees in over 100 offices around the world, we are the flagship Publicis Media agency that uses our 'Power of One' business model, with teams that span multiple disciplines across clients such as Aldi, P&G, P&O Ferries, Primark, Samsung, Stellantis, and Visa. We place a huge focus on our People and have driven flagship D&I and L&D programmes within Publicis Media; our goal is to help every individual reach their fullest potential and we encourage everyone to make "Brave Plays" in how they approach their work and their own career development. As a result, we have an exceptionally energised and committed talent base, all of us proud of our welcoming and supportive culture, as evidenced by our recognition as one of Campaign's Best Places to Work for three years in a row (2021, 2022 and 2023) and most excitingly, Media Week's Agency of the Year 2023! Overview The role Starcom UK is looking for an experienced Strategy Partner to play a senior leadership role within the business, acting as a deputy to the Chief Strategy Officer and taking responsibility for strategic leadership across our most important clients, pitches and agency initiatives. This is a high-impact role for a senior strategist who combines hands on strategic rigour with strong leadership presence. You'll help raise the strategic bar across the agency, shape Starcom's point of view in the market, and play a visible role in driving growth through both client work and new business. You'll operate at the intersection of strategy, media and commercial thinking - trusted by senior clients, respected internally, and comfortable owning complex strategic challenges end to end. What you'll be doing Strategic leadership Lead the strategic response on major pitches, with full ownership of the strategic narrative and direction Clearly define client business challenges and growth opportunities Create and communicate a strong "red thread" between client needs, strategy and media solutions Act as a senior strategic partner on Starcom's largest and most complex client relationships Agency impact Set and role model high standards for strategic thinking across the agency Act as an escalation point for strategic challenges on accounts Share best practice with strategists and planners, raising capability across teams Support the CSO by owning key initiatives, helping free up capacity for broader agency transformation Thought leadership & reputation Help strengthen Starcom UK's profile for strategic excellence Contribute to trade press, thought leadership and industry events Play a visible role in winning UK led new business and awards Leadership style Act as a constructive challenger - improving work without slowing teams down Give clear, direct and high quality feedback Focus on clarity, simplicity and fundamentals Be collaborative, generous and grounded in your approach What we're looking for A senior level strategist (Strategy Partner / Head of Strategy / Senior Strategy Director) Background as a planner turned strategist, with hands on media planning and buying experience Strong commercial acumen and confidence working with senior business stakeholders Deep understanding of media effectiveness, measurement and real world planning constraints Proven track record of leading major pitches and high profile strategic work Comfortable working across both brand and performance disciplines Nice to have Experience across multiple categories (e.g. FMCG, retail, services) Background across both network and independent agencies Experience representing an agency externally (press, events, industry forums) Why Starcom Starcom is the flagship agency within Publicis Media, operating under the Power of One model - bringing together specialists across media, data, content, commerce and technology to deliver connected solutions for clients. We're known for our collaborative culture, clear thinking and ambition to grow - both for our clients and our people. Strategy plays a central role in how we work, not as an add on but as a driver of better decisions, better work and better outcomes. What we offer Hybrid working (office based on Mondays and two other days per week) Strong focus on flexibility, wellbeing and sustainable performance Industry recognised culture and career development opportunities A broad benefits package including reflection days, flexible working, enhanced family policies and global mobility options Additional Information Starcom has fantastic benefits on offer to all of our employees. In addition to the classics - Pension, Life Assurance, Private Medical and Income Protection Plans - we also offer: WORK YOUR WORLD - opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day to day work and focus on your wellbeing and self care. BENEFITS - 24/7 helpline to support you on a personal and professional level, access to remote GPs, mental health support and CBT, wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES - 26 weeks of full pay for Maternity, Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF - You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS - Membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Associate, Global Marketing & Digital Wealth UK Marketing Team
LGBT Great
About this role The Team: The Global Marketing & Digital Wealth organization at BlackRock is a forward-looking, globally connected team at the center of the firm's most high-impact priorities. We are architects of growth, working across functions and markets to unlock opportunities and accelerate outcomes for the business. In collaboration with both internal and external partners, we design the conditions for success-delivering next-generation campaigns, brand platforms, communications, training, and client experiences. Our work is powered by world-class centers of excellence spanning content strategy, research & analytics, and digital platforms & experiences. The UK Marketing team sits within the EMEA Country Marketing function, part of the broader EMEA Marketing organisation. Together, we work closely with a wide network of internal and external stakeholders to deliver high-impact campaigns, events, and strategic initiatives across the region. Within the UK, the team is organised into three specialist areas: Institutional Marketing Investment Trusts Marketing Wealth Marketing Based in London, the team partners across product groups, client segments, and distribution channels to drive engagement and adoption of BlackRock's investment solutions. Note: This description reflects the role as part of the UK Wealth Marketing team, which serves a broad range of clients including asset managers, banks, wealth managers, financial advisers, digital wealth firms and end investors. Within this landscape, you will focus specifically on the independent financial adviser and wealth manager segment-one of our fastest-growing opportunities in the UK. Role and Impact This role sits within BlackRock's UK Wealth Marketing team, which serves a broad range of clients including asset managers, banks, wealth managers, financial advisers, digital wealth firms and end investors. Within this landscape, you will focus specifically on the independent financial adviser and wealth manager segment-one of our fastest-growing opportunities in the UK. You will play a central role in shaping and executing the go-to-market strategy for this segment, helping to scale our brand footprint and drive adoption of our core focus funds. Working closely with the Head of Wealth Marketing and the Adviser & Platform Sales team, you will deliver high-impact, insight-led marketing that builds deeper engagement, elevates conversations beyond product, and creates the conditions for sales without sales-using digital, content and campaigns to generate real commercial impact. Success in this role requires exceptional cross-functional partnership. You will collaborate with stakeholders across sales, product, corporate communications, digital marketing, and the wider EMEA and global marketing organisation to deliver cohesive, client-centric execution. You'll also represent the UK on key regional forums, ensuring the needs of the UK adviser market shape broader initiatives and that global best practices are effectively localised. Responsibilities Strengthen and support long-term partnerships Maintain and grow multi-year partnerships with key wealth managers and financial adviser distributors. Support new business pitches and partner engagement opportunities. Collaborate with the EMEA Strategic Partnership Marketing team to scale best-practice content and campaign ideas, ensuring effective UK localisation. Localise the partnership tiering model and develop a clear framework of deliverables to ensure consistent standards across partner relationships. Drive awareness and adoption of BlackRock's focus funds through high-impact events Lead the delivery of proprietary and sponsored third-party events, ensuring strong brand presence and strategic alignment. Partner closely with internal and external stakeholders to create seamless, engaging experiences that support commercial priorities. Extend the value of events by developing narratives and content that amplify impact beyond the day itself. Own post-event and campaign reporting, capturing insights to inform ongoing strategy and optimisation. Accelerate growth across key client segments Expand our practice management, financial education, and investment content library to enable deeper, more holistic sales conversations. Help drive "sales without sales" by building a scalable, self-serve content ecosystem on that supports clients throughout their decision journey. Represent the UK on the EMEA Wealth Taskforce, shaping cross-market strategy and initiatives while ensuring campaigns are effectively localised for the UK. Support our digital and website strategy Support UK site migration to the new CMS platform Build and localise campaign landing pages, adapting and scaling global initiatives for the UK market. Drive digital engagement through intuitive navigation smart content placement, and clear user journeys. Ensure all digital content aligns with strategic priorities, reinforces core messaging and delivers measurable business outcomes. Fulfil business and regulatory requirements Partner with research agencies and the Digital Marketing team to reimagine and customer journeys, enhancing content clarity, and driving better outcomes for end investors. Support our Consumer Duty obligations delivering regular research and reporting to the business and boards. Core Skills A collaborative team player with strong networking and stakeholder management skills. Detail-oriented, organised, and able to manage multiple projects independently. Appetite for a fast-paced environment where adaptability and problem-solving mindset is key. A confident communicator with strong analytical and conceptual skills. Minimum 4-5 years' experience in marketing, ideally within financial services. Qualifications Minimum 4-5 years' experience in marketing, ideally within financial services. Proven track record across digital channels, campaigns, and events. Experience liaising with senior stakeholders and managing external partners. Our benefits To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please : BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.
Feb 06, 2026
Full time
About this role The Team: The Global Marketing & Digital Wealth organization at BlackRock is a forward-looking, globally connected team at the center of the firm's most high-impact priorities. We are architects of growth, working across functions and markets to unlock opportunities and accelerate outcomes for the business. In collaboration with both internal and external partners, we design the conditions for success-delivering next-generation campaigns, brand platforms, communications, training, and client experiences. Our work is powered by world-class centers of excellence spanning content strategy, research & analytics, and digital platforms & experiences. The UK Marketing team sits within the EMEA Country Marketing function, part of the broader EMEA Marketing organisation. Together, we work closely with a wide network of internal and external stakeholders to deliver high-impact campaigns, events, and strategic initiatives across the region. Within the UK, the team is organised into three specialist areas: Institutional Marketing Investment Trusts Marketing Wealth Marketing Based in London, the team partners across product groups, client segments, and distribution channels to drive engagement and adoption of BlackRock's investment solutions. Note: This description reflects the role as part of the UK Wealth Marketing team, which serves a broad range of clients including asset managers, banks, wealth managers, financial advisers, digital wealth firms and end investors. Within this landscape, you will focus specifically on the independent financial adviser and wealth manager segment-one of our fastest-growing opportunities in the UK. Role and Impact This role sits within BlackRock's UK Wealth Marketing team, which serves a broad range of clients including asset managers, banks, wealth managers, financial advisers, digital wealth firms and end investors. Within this landscape, you will focus specifically on the independent financial adviser and wealth manager segment-one of our fastest-growing opportunities in the UK. You will play a central role in shaping and executing the go-to-market strategy for this segment, helping to scale our brand footprint and drive adoption of our core focus funds. Working closely with the Head of Wealth Marketing and the Adviser & Platform Sales team, you will deliver high-impact, insight-led marketing that builds deeper engagement, elevates conversations beyond product, and creates the conditions for sales without sales-using digital, content and campaigns to generate real commercial impact. Success in this role requires exceptional cross-functional partnership. You will collaborate with stakeholders across sales, product, corporate communications, digital marketing, and the wider EMEA and global marketing organisation to deliver cohesive, client-centric execution. You'll also represent the UK on key regional forums, ensuring the needs of the UK adviser market shape broader initiatives and that global best practices are effectively localised. Responsibilities Strengthen and support long-term partnerships Maintain and grow multi-year partnerships with key wealth managers and financial adviser distributors. Support new business pitches and partner engagement opportunities. Collaborate with the EMEA Strategic Partnership Marketing team to scale best-practice content and campaign ideas, ensuring effective UK localisation. Localise the partnership tiering model and develop a clear framework of deliverables to ensure consistent standards across partner relationships. Drive awareness and adoption of BlackRock's focus funds through high-impact events Lead the delivery of proprietary and sponsored third-party events, ensuring strong brand presence and strategic alignment. Partner closely with internal and external stakeholders to create seamless, engaging experiences that support commercial priorities. Extend the value of events by developing narratives and content that amplify impact beyond the day itself. Own post-event and campaign reporting, capturing insights to inform ongoing strategy and optimisation. Accelerate growth across key client segments Expand our practice management, financial education, and investment content library to enable deeper, more holistic sales conversations. Help drive "sales without sales" by building a scalable, self-serve content ecosystem on that supports clients throughout their decision journey. Represent the UK on the EMEA Wealth Taskforce, shaping cross-market strategy and initiatives while ensuring campaigns are effectively localised for the UK. Support our digital and website strategy Support UK site migration to the new CMS platform Build and localise campaign landing pages, adapting and scaling global initiatives for the UK market. Drive digital engagement through intuitive navigation smart content placement, and clear user journeys. Ensure all digital content aligns with strategic priorities, reinforces core messaging and delivers measurable business outcomes. Fulfil business and regulatory requirements Partner with research agencies and the Digital Marketing team to reimagine and customer journeys, enhancing content clarity, and driving better outcomes for end investors. Support our Consumer Duty obligations delivering regular research and reporting to the business and boards. Core Skills A collaborative team player with strong networking and stakeholder management skills. Detail-oriented, organised, and able to manage multiple projects independently. Appetite for a fast-paced environment where adaptability and problem-solving mindset is key. A confident communicator with strong analytical and conceptual skills. Minimum 4-5 years' experience in marketing, ideally within financial services. Qualifications Minimum 4-5 years' experience in marketing, ideally within financial services. Proven track record across digital channels, campaigns, and events. Experience liaising with senior stakeholders and managing external partners. Our benefits To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please : BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.
Assistant Store Manager
Oliver Bonas Limited Chelmsford, Essex
We are looking for a Assistant Store Manager to join Team OB in our Chelmsford store. As an Assistant Store Manager, you will work alongside your Store Manager to enhance sales and motivate your team. Reporting to the Store Manager, you will bring enthusiasm, positivity, and joy to the store by inspiring your customers and colleagues and maximising sales. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role OB Assistant Store Managers will: Analyse a variety of reports to measure the success of the store and team. Work with KPIs to evaluate the store's performance and identify development areas. Lead by example and provide guidance to all team members, making sure their personal objectives and the store's objectives are being met. Work alongside the store manager to ensure the team delivers exceptional customer experiences. Support your store manager with progress meetings and appraisals in a timely manner for all team members and carry out the meetings where appropriate. Work with your team to develop and support their career progression. Follow company guidelines for all cash handling including till transactions and cashing up. Make sure the team always adhere to OB operational standards. Have an approachable yet authoritative written and verbal communication style, in-keeping with the Oliver Bonas tone of voice. Bonas Benefits: Generous employee discount up to 60% off all OB products Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service Annual discretionary profit related bonus scheme Free membership for our Westfield Health Cash Plan or Private Medical Auto-enrolment into our pension plan Refer a Friend incentive Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support through 360L eLearning platform Free refreshments and treats in store What we look for: Experience in team management. Positivity, vibrancy and ready to take on anything. Someone who's kind, helpful and considerate towards customers and team members alike. Exceptional organisation skills and natural multi-tasking ability. Commercial awareness. Ambition, resourcefulness and someone who's looking for opportunities to learn more. Equity, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:
Feb 06, 2026
Full time
We are looking for a Assistant Store Manager to join Team OB in our Chelmsford store. As an Assistant Store Manager, you will work alongside your Store Manager to enhance sales and motivate your team. Reporting to the Store Manager, you will bring enthusiasm, positivity, and joy to the store by inspiring your customers and colleagues and maximising sales. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role OB Assistant Store Managers will: Analyse a variety of reports to measure the success of the store and team. Work with KPIs to evaluate the store's performance and identify development areas. Lead by example and provide guidance to all team members, making sure their personal objectives and the store's objectives are being met. Work alongside the store manager to ensure the team delivers exceptional customer experiences. Support your store manager with progress meetings and appraisals in a timely manner for all team members and carry out the meetings where appropriate. Work with your team to develop and support their career progression. Follow company guidelines for all cash handling including till transactions and cashing up. Make sure the team always adhere to OB operational standards. Have an approachable yet authoritative written and verbal communication style, in-keeping with the Oliver Bonas tone of voice. Bonas Benefits: Generous employee discount up to 60% off all OB products Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service Annual discretionary profit related bonus scheme Free membership for our Westfield Health Cash Plan or Private Medical Auto-enrolment into our pension plan Refer a Friend incentive Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support through 360L eLearning platform Free refreshments and treats in store What we look for: Experience in team management. Positivity, vibrancy and ready to take on anything. Someone who's kind, helpful and considerate towards customers and team members alike. Exceptional organisation skills and natural multi-tasking ability. Commercial awareness. Ambition, resourcefulness and someone who's looking for opportunities to learn more. Equity, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:
Assistant Store Manager Bristol Oliver Bonas Bristol Competitive salary plus benefits
Oliver Bonas Limited Bristol, Gloucestershire
We are looking for a Assistant Store Manager to join Team OB in our Bristol store. As an Assistant Store Manager, you will work alongside your Store Manager to enhance sales and motivate your team. Reporting to the Store Manager, you will bring enthusiasm, positivity, and joy to the store by inspiring your customers and colleagues and maximising sales. This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts. Your rota will be communicated to you in advance by your line manager, and we are open to having conversations about working flexibly. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role OB Assistant Store Managers will: Analyse a variety of reports to measure the success of the store and team. Work with KPIs to evaluate the store's performance and identify development areas. Lead by example and provide guidance to all team members, making sure their personal objectives and the store's objectives are being met. Work alongside the store manager to ensure the team delivers exceptional customer experiences. Support your store manager with progress meetings and appraisals in a timely manner for all team members and carry out the meetings where appropriate. Work with your team to develop and support their career progression. Follow company guidelines for all cash handling including till transactions and cashing up. Make sure the team always adhere to OB operational standards. Have an approachable yet authoritative written and verbal communication style, in-keeping with the Oliver Bonas tone of voice. Bonas Benefits: Generous employee discount up to 60% off all OB products Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service Annual discretionary profit related bonus scheme Free membership for our Westfield Health Cash Plan or Private Medical Auto-enrolment into our pension plan Refer a Friend incentive Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support through 360L eLearning platform Free refreshments and treats in store What we look for: Experience in team management. Positivity, vibrancy and ready to take on anything. Someone who's kind, helpful and considerate towards customers and team members alike. Exceptional organisation skills and natural multi-tasking ability. Commercial awareness. Ambition, resourcefulness and someone who's looking for opportunities to learn more. Equity, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:
Feb 05, 2026
Full time
We are looking for a Assistant Store Manager to join Team OB in our Bristol store. As an Assistant Store Manager, you will work alongside your Store Manager to enhance sales and motivate your team. Reporting to the Store Manager, you will bring enthusiasm, positivity, and joy to the store by inspiring your customers and colleagues and maximising sales. This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts. Your rota will be communicated to you in advance by your line manager, and we are open to having conversations about working flexibly. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role OB Assistant Store Managers will: Analyse a variety of reports to measure the success of the store and team. Work with KPIs to evaluate the store's performance and identify development areas. Lead by example and provide guidance to all team members, making sure their personal objectives and the store's objectives are being met. Work alongside the store manager to ensure the team delivers exceptional customer experiences. Support your store manager with progress meetings and appraisals in a timely manner for all team members and carry out the meetings where appropriate. Work with your team to develop and support their career progression. Follow company guidelines for all cash handling including till transactions and cashing up. Make sure the team always adhere to OB operational standards. Have an approachable yet authoritative written and verbal communication style, in-keeping with the Oliver Bonas tone of voice. Bonas Benefits: Generous employee discount up to 60% off all OB products Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service Annual discretionary profit related bonus scheme Free membership for our Westfield Health Cash Plan or Private Medical Auto-enrolment into our pension plan Refer a Friend incentive Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support through 360L eLearning platform Free refreshments and treats in store What we look for: Experience in team management. Positivity, vibrancy and ready to take on anything. Someone who's kind, helpful and considerate towards customers and team members alike. Exceptional organisation skills and natural multi-tasking ability. Commercial awareness. Ambition, resourcefulness and someone who's looking for opportunities to learn more. Equity, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:
Customer Success Manager - (Dutch speaking)
Iov42, Ltd.
Founded in Austria in 2016, iov42 was born out of a bold vision: to unlock the potential of secure, transparent, and trustworthy data sharing across the world's most complex industries. Today, our team of experts spans 12 different nationalities and operates across Europe, bringing together a wealth of diverse perspectives and technical know-how to solve the unique challenges of our globalised economy. About Interu: We are passionate about the impact our product is making, especially in sectors like sustainable supply chain management and traceability. Our flagship application, Interu (interu.io ), is enabling organisations to track forest risk commodities across their supply chains and meet sustainability targets and regulations. By doing so, we are helping combat deforestation and the illicit trade in commodity supplies. Designed for scalability, Interu supports an ever growing number of supply chains and organisations, with the flexibility to onboard other industries and products seamlessly. Overview We're looking for a Customer Success Manager, reporting to the Head of Customer Success, that will own and nurture a portfolio of complex and global customers, ensuring they see continued value from Interu. You'll serve as the main point of contact, building strong relationships, managing day-to-day needs, driving renewals and generating expansion opportunities. With a balance of technical understanding and clear communication, you'll act as both a trusted partner to your clients and the internal voice of the customer. We're a small team located throughout Europe, however, this role will principally be located around our London team. When we're looking for new team members, we're not just looking for fantastic background experience; we are also looking for people that are mission-driven and that fit our ethos of being kind, curious and collaborative. Key responsibilities Customer Success: proactively develop strong relationships with client stakeholders (IT, Compliance, Sustainability Managers, C-level), conduct business reviews, deliver client success plans and use cases, drive user adoption and client satisfaction, maximise and demonstrate ongoing value from our solutions. Client onboarding: create and lead project plans managing all stages of the process to accelerate time-to-value (platform setup, data integration, user training and go live) Supplier onboarding: deliver training sessions and proactively engage with client suppliers to ensure consistent data collection, adoption and engagement from the clients' supply chain. Professional Services: deliver ad hoc tailored services that extend value beyond the core SaaS deliverables and subscription. User Support: ensure timely response and resolution of user queries by directly answering platform questions and escalating technical issues to the Engineering team. Reporting: provide accurate and timely reporting for all accounts in your portfolio, keeping the CRM up-to-date, flagging key activities and escalating risk. Product collaboration: gather and translate user feedback and suggestions to inform potential improvements and help the Product team drive the solution roadmap. Sales collaboration: closely work with the Sales team to position the Customer Success programme during pre Sales, ensure subscription renewal at all clients; and generate, elevate and help convert up sell and cross sell opportunities. Marketing collaboration: develop customer advocacy and participate in generating content to showcase client success (case studies, newsletter, blog posts ) Operations: as required, lead ad hoc internal projects to drive scalability and efficiency within the Customer Success function and/or across other functions (e.g. writing playbooks, deploying new tools, enhancing and documenting processes ) About you 4+ years Customer Success experience in the SaaS industry, preferably in the ESG, sustainability and/or compliance space Proven track record of successfully coordinating multiple business critical projects at once and managing a portfolio of large global accounts with different entities Clear verbal and written communicator, English business fluency essential English and Dutch business fluency essential, German would be an added plus Excellent presentation skills, capable of commanding advanced discussions with the client's C Suite and other stakeholders in a confident, credible and engaging manner Good commercial acumen and customer first attitude Highly organised with great attention to detail Self motivated, proactive, pragmatic and curious about learning and solving problems Experience working with customer success and/or client engagement tools Team player, able to coordinate and build strong working relationships with all partner functions: Support, Sales, Product and Engineering Passion for environmental, climate, or sustainability issues, and a genuine interest in supporting organisations working towards positive impact The opportunity to work remotely 3 days/week and 2 days/week from our London WeWork office A technical challenge on a project that can make a difference
Feb 05, 2026
Full time
Founded in Austria in 2016, iov42 was born out of a bold vision: to unlock the potential of secure, transparent, and trustworthy data sharing across the world's most complex industries. Today, our team of experts spans 12 different nationalities and operates across Europe, bringing together a wealth of diverse perspectives and technical know-how to solve the unique challenges of our globalised economy. About Interu: We are passionate about the impact our product is making, especially in sectors like sustainable supply chain management and traceability. Our flagship application, Interu (interu.io ), is enabling organisations to track forest risk commodities across their supply chains and meet sustainability targets and regulations. By doing so, we are helping combat deforestation and the illicit trade in commodity supplies. Designed for scalability, Interu supports an ever growing number of supply chains and organisations, with the flexibility to onboard other industries and products seamlessly. Overview We're looking for a Customer Success Manager, reporting to the Head of Customer Success, that will own and nurture a portfolio of complex and global customers, ensuring they see continued value from Interu. You'll serve as the main point of contact, building strong relationships, managing day-to-day needs, driving renewals and generating expansion opportunities. With a balance of technical understanding and clear communication, you'll act as both a trusted partner to your clients and the internal voice of the customer. We're a small team located throughout Europe, however, this role will principally be located around our London team. When we're looking for new team members, we're not just looking for fantastic background experience; we are also looking for people that are mission-driven and that fit our ethos of being kind, curious and collaborative. Key responsibilities Customer Success: proactively develop strong relationships with client stakeholders (IT, Compliance, Sustainability Managers, C-level), conduct business reviews, deliver client success plans and use cases, drive user adoption and client satisfaction, maximise and demonstrate ongoing value from our solutions. Client onboarding: create and lead project plans managing all stages of the process to accelerate time-to-value (platform setup, data integration, user training and go live) Supplier onboarding: deliver training sessions and proactively engage with client suppliers to ensure consistent data collection, adoption and engagement from the clients' supply chain. Professional Services: deliver ad hoc tailored services that extend value beyond the core SaaS deliverables and subscription. User Support: ensure timely response and resolution of user queries by directly answering platform questions and escalating technical issues to the Engineering team. Reporting: provide accurate and timely reporting for all accounts in your portfolio, keeping the CRM up-to-date, flagging key activities and escalating risk. Product collaboration: gather and translate user feedback and suggestions to inform potential improvements and help the Product team drive the solution roadmap. Sales collaboration: closely work with the Sales team to position the Customer Success programme during pre Sales, ensure subscription renewal at all clients; and generate, elevate and help convert up sell and cross sell opportunities. Marketing collaboration: develop customer advocacy and participate in generating content to showcase client success (case studies, newsletter, blog posts ) Operations: as required, lead ad hoc internal projects to drive scalability and efficiency within the Customer Success function and/or across other functions (e.g. writing playbooks, deploying new tools, enhancing and documenting processes ) About you 4+ years Customer Success experience in the SaaS industry, preferably in the ESG, sustainability and/or compliance space Proven track record of successfully coordinating multiple business critical projects at once and managing a portfolio of large global accounts with different entities Clear verbal and written communicator, English business fluency essential English and Dutch business fluency essential, German would be an added plus Excellent presentation skills, capable of commanding advanced discussions with the client's C Suite and other stakeholders in a confident, credible and engaging manner Good commercial acumen and customer first attitude Highly organised with great attention to detail Self motivated, proactive, pragmatic and curious about learning and solving problems Experience working with customer success and/or client engagement tools Team player, able to coordinate and build strong working relationships with all partner functions: Support, Sales, Product and Engineering Passion for environmental, climate, or sustainability issues, and a genuine interest in supporting organisations working towards positive impact The opportunity to work remotely 3 days/week and 2 days/week from our London WeWork office A technical challenge on a project that can make a difference
Customer Success Manager
CybSafe
CUSTOMER SUCCESS MANAGER As a Customer Success Manager (CSM) you will be responsible for owning the relationship and driving the value for our largest customers - by size and value. You will own our most strategic customer relationships and help them reduce human cyber risk. You will advise our customers on how to maximise value from their current plan and usage, and identify opportunities to expand their use of the platform. You'll have executive level contacts and be flexible and adaptable to rapidly changing situations. You'll be extremely results driven, customer focused, technologically savvy, and innovative at building internal relationships and external partnerships to rally the market with passion! We're looking for a CSM who has experience working with global logos throughout their customer lifecycle - from adoption to renewal and expansion. We need an experienced customer success advocate who can take the lead with customers, because this space and disruption is new to most! Ideally a successful track record working with and growing existing customers. You will be the orchestrator to make stuff happen for customers and for your team at the start of the company's Customer Success journey. THE TYPE OF PERSON WE'RE AFTER You'll quickly get up to speed with our brand and product knowledge, and work with the team to onboard, drive value, and identify growth within our existing customer base. You'll be a key team member, responsible for helping us exceed our adoption and revenue goals at CybSafe by being hungry to hit your quarterly targets. As a member of the Customer Success Team and reporting to the Head of Customer Success, you are a trusted pair of hands both internally and with customers. A key part of your job is to think strategically about customer health to ensure we are surpassing customer expectations and wow them with value and ROI metrics. You are analytical and are able to forecast your customer portfolio's performance using reporting tools such as a CRM. You are someone who gets excited to lead new CybSafe initiatives to help the team and company scale through automation and AI. You're adept at building structure from the ground up, identifying inefficiencies, and implementing scalable solutions. You thrive in fast paced environments where adaptability and resourcefulness are key to success. You have experience collaborating with distributors and resellers, understanding the dynamics of a channel first organization. You're meticulous about CRM hygiene, ensuring all customer interactions and data are accurately and consistently updated. RESPONSIBILITIES & ACCOUNTABILITIES Develop and nurture relationships within a defined customer base, typically strategic accounts (+2M total ARR). Demonstrate value to key stakeholders within your customer base throughout the life cycle of the customer relationship. Exceed quarterly renewal and expansion targets by driving customer success within your customer base. Generate short term KPI results whilst maintaining a long term perspective to improve overall account expansion and retention. Work with the Head of Customer Success to prioritise projects and apply appropriate resources to the Customer Success team and initiatives. Be a customer advocate within CybSafe ensuring we take the message and vision of CybSafe to customers with accuracy and confidence. Partner with the product, engineering, partnerships, customer support, sales and marketing teams to ensure high satisfaction within your accounts. Ensure commercial forecasts are accurate (via CRM) and that critical concerns are escalated proactively and professionally - for example flagging churn risk customers in a timely and professional manner. SKILLS & KNOWLEDGE You have a minimum of 4 years of experience in a customer facing role, such as Customer Success, Business Development, or Account Management, preferably within a growth stage cloud based or SaaS technology company. Track record of success working with Enterprise sized companies. Experience and a passion for managing existing customer relationships through the entire customer lifecycle. Strong interpersonal and presentation skills and ability to manage C level executive stakeholders within a pressured environment. Outstanding verbal and written communication skills. Comfortable with the rapid, unpredictable nature of a tech startup. Experience working with the UK&I Cyber Security Industry is desirable. Tech/AI savvy with a passion for being a part of a fast growing SaaS company. Have a critical eye to challenge current processes and identify inefficiencies. We are only taking direct applications from UK based candidates with right to work in the UK. No recruitment agencies just now. Thank you.
Feb 05, 2026
Full time
CUSTOMER SUCCESS MANAGER As a Customer Success Manager (CSM) you will be responsible for owning the relationship and driving the value for our largest customers - by size and value. You will own our most strategic customer relationships and help them reduce human cyber risk. You will advise our customers on how to maximise value from their current plan and usage, and identify opportunities to expand their use of the platform. You'll have executive level contacts and be flexible and adaptable to rapidly changing situations. You'll be extremely results driven, customer focused, technologically savvy, and innovative at building internal relationships and external partnerships to rally the market with passion! We're looking for a CSM who has experience working with global logos throughout their customer lifecycle - from adoption to renewal and expansion. We need an experienced customer success advocate who can take the lead with customers, because this space and disruption is new to most! Ideally a successful track record working with and growing existing customers. You will be the orchestrator to make stuff happen for customers and for your team at the start of the company's Customer Success journey. THE TYPE OF PERSON WE'RE AFTER You'll quickly get up to speed with our brand and product knowledge, and work with the team to onboard, drive value, and identify growth within our existing customer base. You'll be a key team member, responsible for helping us exceed our adoption and revenue goals at CybSafe by being hungry to hit your quarterly targets. As a member of the Customer Success Team and reporting to the Head of Customer Success, you are a trusted pair of hands both internally and with customers. A key part of your job is to think strategically about customer health to ensure we are surpassing customer expectations and wow them with value and ROI metrics. You are analytical and are able to forecast your customer portfolio's performance using reporting tools such as a CRM. You are someone who gets excited to lead new CybSafe initiatives to help the team and company scale through automation and AI. You're adept at building structure from the ground up, identifying inefficiencies, and implementing scalable solutions. You thrive in fast paced environments where adaptability and resourcefulness are key to success. You have experience collaborating with distributors and resellers, understanding the dynamics of a channel first organization. You're meticulous about CRM hygiene, ensuring all customer interactions and data are accurately and consistently updated. RESPONSIBILITIES & ACCOUNTABILITIES Develop and nurture relationships within a defined customer base, typically strategic accounts (+2M total ARR). Demonstrate value to key stakeholders within your customer base throughout the life cycle of the customer relationship. Exceed quarterly renewal and expansion targets by driving customer success within your customer base. Generate short term KPI results whilst maintaining a long term perspective to improve overall account expansion and retention. Work with the Head of Customer Success to prioritise projects and apply appropriate resources to the Customer Success team and initiatives. Be a customer advocate within CybSafe ensuring we take the message and vision of CybSafe to customers with accuracy and confidence. Partner with the product, engineering, partnerships, customer support, sales and marketing teams to ensure high satisfaction within your accounts. Ensure commercial forecasts are accurate (via CRM) and that critical concerns are escalated proactively and professionally - for example flagging churn risk customers in a timely and professional manner. SKILLS & KNOWLEDGE You have a minimum of 4 years of experience in a customer facing role, such as Customer Success, Business Development, or Account Management, preferably within a growth stage cloud based or SaaS technology company. Track record of success working with Enterprise sized companies. Experience and a passion for managing existing customer relationships through the entire customer lifecycle. Strong interpersonal and presentation skills and ability to manage C level executive stakeholders within a pressured environment. Outstanding verbal and written communication skills. Comfortable with the rapid, unpredictable nature of a tech startup. Experience working with the UK&I Cyber Security Industry is desirable. Tech/AI savvy with a passion for being a part of a fast growing SaaS company. Have a critical eye to challenge current processes and identify inefficiencies. We are only taking direct applications from UK based candidates with right to work in the UK. No recruitment agencies just now. Thank you.
ASC Connections
Head of Operations (Service Delivery & Automation)
ASC Connections
Head of Operations (Service Delivery & Digital Transformation) Location: Northamptonshire (Hybrid) Role Type: Permanent, Senior Leadership Sector: Technology-Enabled Professional Services / HR Tech The Opportunity Our client is a global, industry leader, partnering with thousands of organisations to drive intelligent, data-led decision-making. Following a period of sustained growth, they are seeking a strategic Head of Operations to modernise their service delivery engine and lead their operational strategy into its next phase of evolution. This is a pivotal role for a leader who excels at the intersection of people leadership and digital adoption . You will be responsible for transforming operational workflows, leveraging automation to ensure the business can scale efficiently without compromising the quality of service. The Role As Head of Operations, you will lead a multi-layered team of people leaders to deliver high-accuracy services within a fast-paced, regulated environment. Operational Optimisation: Lead the "Operational Health Score," driving improvements in Turn Around Times (TAT) and process efficiency through data-driven insights. Digital Transformation: Act as the bridge between operations and technology, identifying opportunities for RPA and AI implementation to unlock smarter, more scalable ways of working. Strategic Resource Planning: Align operational capacity with commercial demand, managing resource planning and budget drivers to optimise margins and performance. Cultural Architecture: Foster a high-performance environment built on empowerment, digital literacy, and a shared sense of purpose. Senior Stakeholder Management: Work closely with the C-suite and cross-functional departments to ensure operational goals are perfectly aligned with the long-term business strategy. The Ideal Candidate Proven Senior Leadership: Extensive experience leading multi-functional teams within a service-oriented or complex professional services environment. Change Management: A track record of successfully leading digital transformation or automation initiatives (knowledge of RPA/AI tools is highly advantageous). Commercial Acumen: Ability to interpret complex data to make informed decisions that balance operational quality with profitability. Industry Background: Experience in HR Tech, Compliance, Background Screening, or a similarly regulated environment is preferred but not essential. Collaborative Approach: A natural partner who can influence senior stakeholders and foster collaboration between operations, technology, and customer-facing teams. Why Apply? This is a rare chance to take full ownership of a global operation during a period of significant technological investment. You will have the autonomy to shape the operational roadmap and the support to implement cutting-edge tools that redefine service delivery. To apply, please submit your CV for a confidential discussion. ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.
Feb 05, 2026
Full time
Head of Operations (Service Delivery & Digital Transformation) Location: Northamptonshire (Hybrid) Role Type: Permanent, Senior Leadership Sector: Technology-Enabled Professional Services / HR Tech The Opportunity Our client is a global, industry leader, partnering with thousands of organisations to drive intelligent, data-led decision-making. Following a period of sustained growth, they are seeking a strategic Head of Operations to modernise their service delivery engine and lead their operational strategy into its next phase of evolution. This is a pivotal role for a leader who excels at the intersection of people leadership and digital adoption . You will be responsible for transforming operational workflows, leveraging automation to ensure the business can scale efficiently without compromising the quality of service. The Role As Head of Operations, you will lead a multi-layered team of people leaders to deliver high-accuracy services within a fast-paced, regulated environment. Operational Optimisation: Lead the "Operational Health Score," driving improvements in Turn Around Times (TAT) and process efficiency through data-driven insights. Digital Transformation: Act as the bridge between operations and technology, identifying opportunities for RPA and AI implementation to unlock smarter, more scalable ways of working. Strategic Resource Planning: Align operational capacity with commercial demand, managing resource planning and budget drivers to optimise margins and performance. Cultural Architecture: Foster a high-performance environment built on empowerment, digital literacy, and a shared sense of purpose. Senior Stakeholder Management: Work closely with the C-suite and cross-functional departments to ensure operational goals are perfectly aligned with the long-term business strategy. The Ideal Candidate Proven Senior Leadership: Extensive experience leading multi-functional teams within a service-oriented or complex professional services environment. Change Management: A track record of successfully leading digital transformation or automation initiatives (knowledge of RPA/AI tools is highly advantageous). Commercial Acumen: Ability to interpret complex data to make informed decisions that balance operational quality with profitability. Industry Background: Experience in HR Tech, Compliance, Background Screening, or a similarly regulated environment is preferred but not essential. Collaborative Approach: A natural partner who can influence senior stakeholders and foster collaboration between operations, technology, and customer-facing teams. Why Apply? This is a rare chance to take full ownership of a global operation during a period of significant technological investment. You will have the autonomy to shape the operational roadmap and the support to implement cutting-edge tools that redefine service delivery. To apply, please submit your CV for a confidential discussion. ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.
Customer Success Manager
Atominvest Software Ltd
Who is Atominvest Our software powers the world's leading investment firms (across private equity, VC, infrastructure, credit etc.) enabling them to efficiently manage and drive value across their core business functions of investing, fundraising, operations and sustainability. At Atominvest, you'll be working on something very exciting: the future of work, investments and sustainability/ ethical investing for the world's best investors, and delivering a positive impact through this. Based on the growth we are experiencing, we think we're on to something big. It won't be easy. Joining a scale up business is an amazing and rewarding challenge, pushing well beyond the boundaries of natural growth cycles. You'll move quicker than feels comfortable, and be brilliant at continually re-prioritizing what must get done to keep Atominvest growing year over year at the pace of the best SAAS companies on the planet. We've gone from zero to ten, now we're looking to go from ten to one hundred! Role Overview As a Customer Success Manager at Atominvest, you will own the end-to-end delivery of our platform for both new and existing clients. You will serve as the primary partner for some of the world's leading alternative investment managers, ensuring fast, smooth implementations while driving adoption, advocacy, and long-term account expansion. This role sits at the heart of our commercial organisation - representing the face of Atominvest to clients and collaborating closely with Product, Engineering, and Sales to ensure client objectives are consistently met. What You'll Be Doing Act as the main point of contact for clients throughout onboarding, implementation, and ongoing success. Manage the full customer lifecycle: requirements gathering, configuration, data migration, testing, training, go live, and post deployment adoption. Shorten time to value by proactively managing timelines, dependencies, and client expectations. Analyze client datasets, workflows, and reporting structures to configure optimal solutions. Lead discovery workshops, training sessions, and regular business reviews with decision makers and operational stakeholders. Deliver white glove support, ensuring issues are escalated, prioritised, and resolved quickly. Identify expansion opportunities by understanding client goals and how Atominvest can support their broader operating model. If you're excited by solving complex problems for sophisticated clients and influencing how the alternative investments industry operates, we'd love to hear from you. Requirements Prior experience in Customer Success, Implementation, or a client facing role in a high growth B2B SaaS environment. Strong understanding of the private markets ecosystem, investor reporting, and ideally fund accounting concepts. Exceptionally organised, with strong project management instincts and attention to detail. Analytical, structured thinker with experience interpreting and working with client datasets. Advanced Excel skills. Clear, concise written and verbal communication-you can simplify complexity for senior stakeholders. Proven ability to deliver best in class client service in fast moving environments. Collaborative team player who contributes ideas and learns quickly. Ambitious, entrepreneurial mindset with resilience and a bias toward action. Bonus: hands on project management experience or formal PM frameworks. Interview Process Initial screening call Case study Interview with our Global Head of Customer Success Interview with our US Customer Success Lead Offer and onboarding at Atominvest What we offer Competitive compensation (fixed base salary + performance incentives) 25 days of holiday per year + bank holidays Hybrid working style (a minimum of 3 days in our central London office is required) Cycle2Work scheme Employee Assistance Programme (EAP) to support employee wellness A culture of trust, ownership, responsibility and autonomy in your work An incredible team of smart and mission driven people to work with Fun working atmosphere Significant growth opportunities Company wide socials and events
Feb 05, 2026
Full time
Who is Atominvest Our software powers the world's leading investment firms (across private equity, VC, infrastructure, credit etc.) enabling them to efficiently manage and drive value across their core business functions of investing, fundraising, operations and sustainability. At Atominvest, you'll be working on something very exciting: the future of work, investments and sustainability/ ethical investing for the world's best investors, and delivering a positive impact through this. Based on the growth we are experiencing, we think we're on to something big. It won't be easy. Joining a scale up business is an amazing and rewarding challenge, pushing well beyond the boundaries of natural growth cycles. You'll move quicker than feels comfortable, and be brilliant at continually re-prioritizing what must get done to keep Atominvest growing year over year at the pace of the best SAAS companies on the planet. We've gone from zero to ten, now we're looking to go from ten to one hundred! Role Overview As a Customer Success Manager at Atominvest, you will own the end-to-end delivery of our platform for both new and existing clients. You will serve as the primary partner for some of the world's leading alternative investment managers, ensuring fast, smooth implementations while driving adoption, advocacy, and long-term account expansion. This role sits at the heart of our commercial organisation - representing the face of Atominvest to clients and collaborating closely with Product, Engineering, and Sales to ensure client objectives are consistently met. What You'll Be Doing Act as the main point of contact for clients throughout onboarding, implementation, and ongoing success. Manage the full customer lifecycle: requirements gathering, configuration, data migration, testing, training, go live, and post deployment adoption. Shorten time to value by proactively managing timelines, dependencies, and client expectations. Analyze client datasets, workflows, and reporting structures to configure optimal solutions. Lead discovery workshops, training sessions, and regular business reviews with decision makers and operational stakeholders. Deliver white glove support, ensuring issues are escalated, prioritised, and resolved quickly. Identify expansion opportunities by understanding client goals and how Atominvest can support their broader operating model. If you're excited by solving complex problems for sophisticated clients and influencing how the alternative investments industry operates, we'd love to hear from you. Requirements Prior experience in Customer Success, Implementation, or a client facing role in a high growth B2B SaaS environment. Strong understanding of the private markets ecosystem, investor reporting, and ideally fund accounting concepts. Exceptionally organised, with strong project management instincts and attention to detail. Analytical, structured thinker with experience interpreting and working with client datasets. Advanced Excel skills. Clear, concise written and verbal communication-you can simplify complexity for senior stakeholders. Proven ability to deliver best in class client service in fast moving environments. Collaborative team player who contributes ideas and learns quickly. Ambitious, entrepreneurial mindset with resilience and a bias toward action. Bonus: hands on project management experience or formal PM frameworks. Interview Process Initial screening call Case study Interview with our Global Head of Customer Success Interview with our US Customer Success Lead Offer and onboarding at Atominvest What we offer Competitive compensation (fixed base salary + performance incentives) 25 days of holiday per year + bank holidays Hybrid working style (a minimum of 3 days in our central London office is required) Cycle2Work scheme Employee Assistance Programme (EAP) to support employee wellness A culture of trust, ownership, responsibility and autonomy in your work An incredible team of smart and mission driven people to work with Fun working atmosphere Significant growth opportunities Company wide socials and events
Commercial Director
Stagecoach Group Canterbury, Kent
Commercial Director page is loaded Commercial Directorlocations: Canterburytime type: Full timeposted on: Posted Todaytime left to apply: End Date: February 23, 2026 (19 days left to apply)job requisition id: JR12056 Salary Competitive salary, bonus, car allowance and pensionWe're looking for a Commercial Director to join the senior leadership team at Stagecoach South East. You'll be the driving force behind all commercial and revenue-generating activity, leading the strategy that grows our business, enhances our customer experience, and delivers sustainable success. This is a unique opportunity to shape the commercial direction of a major operating company, blending hands-on leadership with strategic influence across the Stagecoach Group. Developing and executing a clear commercial and revenue strategy to deliver both organic and inorganic growth, aligned with Stagecoach's wider business priorities. Setting and managing pricing, product, and yield strategies across routes, fares, multi-operator and multi-modal products, and funded schemes to maximise profitability and customer value. Leading the design and delivery of commercial and revenue propositions that drive growth, digital adoption, and long-term customer engagement. Acting as the customer champion, inspiring teams to enhance customer satisfaction, loyalty, and brand reputation through insight-led initiatives. Proactively developing new business partnerships and B2B opportunities that generate additional income and strengthen local market presence. Building and maintaining strong relationships with local authorities, government, and community stakeholders to influence policy and secure funding or partnership opportunities. Leading, developing, and motivating a team of commercial specialists to deliver results through collaboration, innovation, and high performance. Working closely with the central Customer Leadership Team to ensure local plans align with Stagecoach's national strategy. Proven experience leading commercial and revenue growth strategies within a customer-facing, multi-site business, ideally within the bus or transport industry. A strong strategic mindset with the ability to translate analysis into actionable business plans. Deep understanding of pricing, yield management, and market development principles, ideally experienced in local government tenders and contracts. Demonstrable success in driving both organic growth (through improved products and services) and inorganic growth (through partnerships and new commercial ventures). Excellent stakeholder management and negotiation skills, comfortable influencing senior leaders, local authorities, and industry partners. Collaborative leadership style, with a track record of building and inspiring high-performing teams. A high-impact role where you'll directly shape the commercial performance and future direction of a major transport operator. Competitive salary and benefits package, including a generous pension, car or car allowance, free travel for you and a companion, and access to retail and leisure discounts. Full support from a collaborative senior team and the wider Stagecoach network A supportive, inclusive working environment where your wellbeing matters and your ideas are valued. Our culture & environment Stagecoach is proud to be an inclusive employer where everyone is welcome, respected, and supported to thrive. You'll have access to employee networks, wellbeing resources, and a 24/7 Employee Assistance Programme to support you and your family.Click Apply today to start your Stagecoach journey, we can't wait to welcome you on board.Stagecoach is proudly an inclusive employer, striving for a culture where everyone can be themselves and where all the differences people bring are truly appreciated.We welcome applications from all, irrespective of gender, ethnicity, race, religion, beliefs, disability, neurodiversity, sexual orientation, or age.Stagecoach is proudly an inclusive employer, striving for a culture where everyone can be themselves and where all the differences people bring are truly appreciated. We welcome applications from all, irrespective of gender, ethnicity, race, religion, beliefs, disability, neurodiversity, sexual orientation, or age. Location: Stagecoach South East Head Office The Bus Station, St George's Lane, Canterbury Kent CT1 2SYFounded in 1980, Stagecoach has established itself as the UK's largest transport operator, with services connecting more than 100 major towns and cities in England, Scotland, and Wales. We work with our partners to deliver a greener, smarter, safer, healthier, and fairer country. Providing extensive expertise in commercial and contracted markets, we assist national and regional government to deliver on ambitious plans for their citizens, communities, and local economy. Our team of 26,000 employees are proud to serve our customers and be an integral part of their local communities.
Feb 05, 2026
Full time
Commercial Director page is loaded Commercial Directorlocations: Canterburytime type: Full timeposted on: Posted Todaytime left to apply: End Date: February 23, 2026 (19 days left to apply)job requisition id: JR12056 Salary Competitive salary, bonus, car allowance and pensionWe're looking for a Commercial Director to join the senior leadership team at Stagecoach South East. You'll be the driving force behind all commercial and revenue-generating activity, leading the strategy that grows our business, enhances our customer experience, and delivers sustainable success. This is a unique opportunity to shape the commercial direction of a major operating company, blending hands-on leadership with strategic influence across the Stagecoach Group. Developing and executing a clear commercial and revenue strategy to deliver both organic and inorganic growth, aligned with Stagecoach's wider business priorities. Setting and managing pricing, product, and yield strategies across routes, fares, multi-operator and multi-modal products, and funded schemes to maximise profitability and customer value. Leading the design and delivery of commercial and revenue propositions that drive growth, digital adoption, and long-term customer engagement. Acting as the customer champion, inspiring teams to enhance customer satisfaction, loyalty, and brand reputation through insight-led initiatives. Proactively developing new business partnerships and B2B opportunities that generate additional income and strengthen local market presence. Building and maintaining strong relationships with local authorities, government, and community stakeholders to influence policy and secure funding or partnership opportunities. Leading, developing, and motivating a team of commercial specialists to deliver results through collaboration, innovation, and high performance. Working closely with the central Customer Leadership Team to ensure local plans align with Stagecoach's national strategy. Proven experience leading commercial and revenue growth strategies within a customer-facing, multi-site business, ideally within the bus or transport industry. A strong strategic mindset with the ability to translate analysis into actionable business plans. Deep understanding of pricing, yield management, and market development principles, ideally experienced in local government tenders and contracts. Demonstrable success in driving both organic growth (through improved products and services) and inorganic growth (through partnerships and new commercial ventures). Excellent stakeholder management and negotiation skills, comfortable influencing senior leaders, local authorities, and industry partners. Collaborative leadership style, with a track record of building and inspiring high-performing teams. A high-impact role where you'll directly shape the commercial performance and future direction of a major transport operator. Competitive salary and benefits package, including a generous pension, car or car allowance, free travel for you and a companion, and access to retail and leisure discounts. Full support from a collaborative senior team and the wider Stagecoach network A supportive, inclusive working environment where your wellbeing matters and your ideas are valued. Our culture & environment Stagecoach is proud to be an inclusive employer where everyone is welcome, respected, and supported to thrive. You'll have access to employee networks, wellbeing resources, and a 24/7 Employee Assistance Programme to support you and your family.Click Apply today to start your Stagecoach journey, we can't wait to welcome you on board.Stagecoach is proudly an inclusive employer, striving for a culture where everyone can be themselves and where all the differences people bring are truly appreciated.We welcome applications from all, irrespective of gender, ethnicity, race, religion, beliefs, disability, neurodiversity, sexual orientation, or age.Stagecoach is proudly an inclusive employer, striving for a culture where everyone can be themselves and where all the differences people bring are truly appreciated. We welcome applications from all, irrespective of gender, ethnicity, race, religion, beliefs, disability, neurodiversity, sexual orientation, or age. Location: Stagecoach South East Head Office The Bus Station, St George's Lane, Canterbury Kent CT1 2SYFounded in 1980, Stagecoach has established itself as the UK's largest transport operator, with services connecting more than 100 major towns and cities in England, Scotland, and Wales. We work with our partners to deliver a greener, smarter, safer, healthier, and fairer country. Providing extensive expertise in commercial and contracted markets, we assist national and regional government to deliver on ambitious plans for their citizens, communities, and local economy. Our team of 26,000 employees are proud to serve our customers and be an integral part of their local communities.
High Profile Resourcing Ltd
Reward Manager
High Profile Resourcing Ltd
Group Reward Projects Manager Retail Location: London (Hybrid) Salary: £68-80,000 + car allowance + bonus + corporate benefits We are supporting a global, highly matrixed organisation to appoint a Manager, Group Reward Projects into a strategically important, standalone role within the Group Reward function. This position sits at the intersection of reward strategy, complex project delivery, and senior stakeholder engagement, and is ideal for an experienced reward professional who is already operating at manager or senior-manager level, or a high-calibre Senior Reward Specialist with consultancy experience ready to step into a broader, more autonomous remit. The role: This is a high-trust, high-visibility role with responsibility for delivering multiple global reward initiatives concurrently. You will not inherit a team, but you will inherit ownership. The organisation is operating in a fast-moving, international environment, and requires someone who can bring structure, pace, and credibility to complex reward projects, while remaining hands-on and detail oriented. You will work closely with senior reward leadership, HR, Finance, Legal, and international markets, acting as the central point of coordination and delivery across several critical programmes. Examples of some of the projects you will inherit as follows Global Pay Transparency Programme You will lead the coordination and delivery of a global pay transparency project in line with evolving EU pay transparency legislation. This includes: Coordinating a multi-country programme with varied levels of reward maturity Supporting the removal of pay-secrecy clauses where applicable Developing and implementing salary ranges by country Supporting the publication of pay ranges on job adverts Managing employee pay information requests and benchmarking comparisons Delivering pay analysis and insight to support decision-making Driving alignment across markets ahead of regulatory deadlines Following implementation, you will play a key role in: Educating leaders and colleagues on pay transparency principles Supporting communication around pay philosophy and reward frameworks Building capability and confidence across the organisation Global Recognition Programme This role will own and shape the organisation s global non-financial recognition strategy. You will: Lead the rollout of a new global recognition platform Design and embed peer-to-peer recognition aligned to organisational values Translate reward philosophy into meaningful, lived experiences Drive engagement, adoption, and cultural impact Build the business case and narrative for recognition as a value driver This is a rare opportunity to take full ownership of a programme from concept through to global adoption. Share Plan & Equity-Related Projects You will support the delivery of equity and share plan initiatives, including: Phase two of an international share plan migration Enhancing enrolment processes and participation rates Applying a project mindset to multiple concurrent mini-initiatives Working closely with internal specialists and external providers Cyclical Reward & Governance Support At key points in the reward calendar, you will provide hands-on support across: Remuneration Committee papers Bonus modelling and cost analysis Directors remuneration reporting Ad-hoc reward analysis and system-related work This requires confidence operating at senior level and comfort with governance, accuracy, and pace. The person: • We are seeking a degree-educated reward professional with demonstrable experience operating in a complex, commercial, and preferably international environment. • Proven experience delivering reward projects or programmes end-to-end • Progressive experience gained within Retail, Hospitality, FMCG or Consultancy • Strong analytical capability and confidence working with large datasets • Advanced Excel skills; strong PowerPoint and written communication • Experience working with salary structures, pay ranges, and benchmarking • Ability to manage multiple priorities in a fast-paced environment • Comfortable operating autonomously without direct reports • Confident engaging and influencing senior stakeholders • Experience within a global or matrixed organisation • Exposure to pay transparency, pay equity, or reward governance work • Consultancy or project-led reward experience • Experience working with HRIS platforms (e.g. SuccessFactors) • Change management or transformation exposure • Enjoys variety and complexity rather than narrow BAU work • Thrives in ambiguity and brings clarity to others • Is proactive, organised, and commercially minded • Can move seamlessly between strategic thinking and detailed delivery • Is comfortable setting their own agenda and managing senior expectations To apply for this influential role please email your CV
Feb 05, 2026
Full time
Group Reward Projects Manager Retail Location: London (Hybrid) Salary: £68-80,000 + car allowance + bonus + corporate benefits We are supporting a global, highly matrixed organisation to appoint a Manager, Group Reward Projects into a strategically important, standalone role within the Group Reward function. This position sits at the intersection of reward strategy, complex project delivery, and senior stakeholder engagement, and is ideal for an experienced reward professional who is already operating at manager or senior-manager level, or a high-calibre Senior Reward Specialist with consultancy experience ready to step into a broader, more autonomous remit. The role: This is a high-trust, high-visibility role with responsibility for delivering multiple global reward initiatives concurrently. You will not inherit a team, but you will inherit ownership. The organisation is operating in a fast-moving, international environment, and requires someone who can bring structure, pace, and credibility to complex reward projects, while remaining hands-on and detail oriented. You will work closely with senior reward leadership, HR, Finance, Legal, and international markets, acting as the central point of coordination and delivery across several critical programmes. Examples of some of the projects you will inherit as follows Global Pay Transparency Programme You will lead the coordination and delivery of a global pay transparency project in line with evolving EU pay transparency legislation. This includes: Coordinating a multi-country programme with varied levels of reward maturity Supporting the removal of pay-secrecy clauses where applicable Developing and implementing salary ranges by country Supporting the publication of pay ranges on job adverts Managing employee pay information requests and benchmarking comparisons Delivering pay analysis and insight to support decision-making Driving alignment across markets ahead of regulatory deadlines Following implementation, you will play a key role in: Educating leaders and colleagues on pay transparency principles Supporting communication around pay philosophy and reward frameworks Building capability and confidence across the organisation Global Recognition Programme This role will own and shape the organisation s global non-financial recognition strategy. You will: Lead the rollout of a new global recognition platform Design and embed peer-to-peer recognition aligned to organisational values Translate reward philosophy into meaningful, lived experiences Drive engagement, adoption, and cultural impact Build the business case and narrative for recognition as a value driver This is a rare opportunity to take full ownership of a programme from concept through to global adoption. Share Plan & Equity-Related Projects You will support the delivery of equity and share plan initiatives, including: Phase two of an international share plan migration Enhancing enrolment processes and participation rates Applying a project mindset to multiple concurrent mini-initiatives Working closely with internal specialists and external providers Cyclical Reward & Governance Support At key points in the reward calendar, you will provide hands-on support across: Remuneration Committee papers Bonus modelling and cost analysis Directors remuneration reporting Ad-hoc reward analysis and system-related work This requires confidence operating at senior level and comfort with governance, accuracy, and pace. The person: • We are seeking a degree-educated reward professional with demonstrable experience operating in a complex, commercial, and preferably international environment. • Proven experience delivering reward projects or programmes end-to-end • Progressive experience gained within Retail, Hospitality, FMCG or Consultancy • Strong analytical capability and confidence working with large datasets • Advanced Excel skills; strong PowerPoint and written communication • Experience working with salary structures, pay ranges, and benchmarking • Ability to manage multiple priorities in a fast-paced environment • Comfortable operating autonomously without direct reports • Confident engaging and influencing senior stakeholders • Experience within a global or matrixed organisation • Exposure to pay transparency, pay equity, or reward governance work • Consultancy or project-led reward experience • Experience working with HRIS platforms (e.g. SuccessFactors) • Change management or transformation exposure • Enjoys variety and complexity rather than narrow BAU work • Thrives in ambiguity and brings clarity to others • Is proactive, organised, and commercially minded • Can move seamlessly between strategic thinking and detailed delivery • Is comfortable setting their own agenda and managing senior expectations To apply for this influential role please email your CV
Hill & Hill Recruitment Ltd
Quantity Surveyor - Super Prime
Hill & Hill Recruitment Ltd
Hill & Hill are currently headhunting for a Quantity Surveyor, Our client is a leading property developer working in London and home counties. They have a top class multi million pound project portfolio, dealing with super prime high end residential projects. This is a fantastic opportunity to join a self-build property developer working along side some of the best talent on the market. This role entails reporting to the Commercial Director, you will support site development and the attainment of targets by ensuring/managing: commercial cost appraisals and viability/ feasibility analysis; the procurement of sub-contractors, materials and goods; the preparation and monitoring of site costs and budgets; and site set-up health and safety and including all technical, engineering and architectural aspects of the business from land acquisition through to site completions and final adoptions. Our client is currently looking for an individuals who has had experience dealing with super prime high-end residential projects, high end refurbishments, new build and fit out projects for exclusive and prestigious clientele. Main Duties: Support and mentoring of junior staff. Maximise profitability on contracts. Monitoring contract costs against budgets. Identifying potential risks and evaluate options for control. Preparation of estimates. Procurement of sub-contractors, including preparation of sub contract documents. Assessment and certification of interim and final payments to subcontractors. Preparation and agreeing main contract variations. Assist in the preparation of documents for resolution of disputes (adjudications / arbitrations and the like). Ensure all work complies with quality, safety and environmental policies and the requirements of the company procedure. Must haves: Ambitious individual with great communication skills, who is confident with a flexible approach. Demonstrate innovative approaches to problem solving and the ability to negotiate across the various levels of any construction environment. Handle the financial and mathematical demands of the role by possessing impressive numeracy and IT skills. Experience as a QS working with the NEC form of contract. Excellent benefits package and personal development opportunities: 23 Days Annual Leave + 8 Days Bank Holiday + 3 Christmas Days 1 Day off For Birthdays Private Health Care through Vitality Health Gympass NEST Pension
Feb 05, 2026
Full time
Hill & Hill are currently headhunting for a Quantity Surveyor, Our client is a leading property developer working in London and home counties. They have a top class multi million pound project portfolio, dealing with super prime high end residential projects. This is a fantastic opportunity to join a self-build property developer working along side some of the best talent on the market. This role entails reporting to the Commercial Director, you will support site development and the attainment of targets by ensuring/managing: commercial cost appraisals and viability/ feasibility analysis; the procurement of sub-contractors, materials and goods; the preparation and monitoring of site costs and budgets; and site set-up health and safety and including all technical, engineering and architectural aspects of the business from land acquisition through to site completions and final adoptions. Our client is currently looking for an individuals who has had experience dealing with super prime high-end residential projects, high end refurbishments, new build and fit out projects for exclusive and prestigious clientele. Main Duties: Support and mentoring of junior staff. Maximise profitability on contracts. Monitoring contract costs against budgets. Identifying potential risks and evaluate options for control. Preparation of estimates. Procurement of sub-contractors, including preparation of sub contract documents. Assessment and certification of interim and final payments to subcontractors. Preparation and agreeing main contract variations. Assist in the preparation of documents for resolution of disputes (adjudications / arbitrations and the like). Ensure all work complies with quality, safety and environmental policies and the requirements of the company procedure. Must haves: Ambitious individual with great communication skills, who is confident with a flexible approach. Demonstrate innovative approaches to problem solving and the ability to negotiate across the various levels of any construction environment. Handle the financial and mathematical demands of the role by possessing impressive numeracy and IT skills. Experience as a QS working with the NEC form of contract. Excellent benefits package and personal development opportunities: 23 Days Annual Leave + 8 Days Bank Holiday + 3 Christmas Days 1 Day off For Birthdays Private Health Care through Vitality Health Gympass NEST Pension
Sr. Product Manager (m/f/d) - Material Science
EVIDENT Europe GmbH
Headquartered in Tokyo, Japan, Evident employs around 4,500 people at a total of 57 locations worldwide. Evident Europe, headquartered in Hamburg, Germany, employs approximately 770 people in 16 countries. The product portfolio includes a wide range of microscope systems used in clinical diagnostics, medical and basic research, as well as in various industrial areas. In addition, Evident offers videoscopes, products for non destructive testing techniques and for X ray fluorescence analysis. Tasks Drive strategic direction and lifecycle management of the Software product portfolio together with Hardware team, ensuring long term growth, profitability, and alignment with company vision. Lead the development and execution of global product strategies, collaborating cross functionally with regional, R&D, marketing, operations, and commercial teams to deliver innovative solutions that meet customer and market needs. Partner proactively with R&D and engineering leadership to influence the product roadmap, provide timely and strategic feedback, and ensure successful execution of development plans. Own product financial performance (P&L), including pricing strategy, margin optimization, cost analysis, and business case development to achieve growth and profitability targets. Owns prioritization and trade off decisions across multiple products or product lines, balancing customer needs, business goals, and technical feasibility to meet financial and operational targets. Champion go to market excellence by developing compelling product positioning, messaging and launching materials, and by leading internal and external product training initiatives. Evaluate and manage third party partnerships and complementary technologies to strengthen and expand the product portfolio. Serve as the subject matter expert (SME) - leveraging deep technical, clinical, and market understanding to support complex customer discussions and strategic opportunities. Monitor technology and market trends, customer insights, and competitive landscape to anticipate changes, identify opportunities, and mitigate risks. Synthesize market dynamics and business intelligence into actionable insights to guide strategic decision making and portfolio prioritization. Represent the product line globally, engaging with regional teams, customers, and partners to drive adoption and market success. Requirements Demonstrated leadership in end to end product ownership - from strategy and concept development through launch, commercialization, and lifecycle management. Deep understanding of product management principles and strong business acumen with proven ability to drive revenue growth, portfolio optimization, and profitability. Technical proficiency in HW/SW products across techniques related to Material Science, Imaging, and/or Industrial Microscopy. Track record in product management, including defining roadmaps, managing releases, and working in Agile development environments. Strategic and analytical thinking with the ability to connect market insights, technology trends, and business strategy into actionable plans. Exceptional communication and stakeholder management skills, with the ability to influence across functions and regions. Experience working in a global matrix organization, collaborating effectively across cultures, time zones, and business units. Fluent in English; proficiency in additional languages (e.g., French, German, or Japanese) is an added advantage. Comfortable with international travel (up to 30%) and managing global market dynamics. Minimum bachelor's degree in engineering or science or equivalent professional experience. Master's or MBA preferred. Minimum of 10 years of experience in technical product development, product management or sales. Microscopic imaging systems experience strongly preferred Benefits Flexible working hours, incl. mobile work 30 days of holiday time each year 13 salaries a year Regular training courses Extensive company pension scheme Payments towards an employee savings plan Preventive healthcare, free beverages & fresh fruit and vegetables daily Joint company events and activities Interesting, diversified field of activity in an international working environment Evident Europe GmbH is an equal opportunities employer and we look forward to receiving your application.
Feb 05, 2026
Full time
Headquartered in Tokyo, Japan, Evident employs around 4,500 people at a total of 57 locations worldwide. Evident Europe, headquartered in Hamburg, Germany, employs approximately 770 people in 16 countries. The product portfolio includes a wide range of microscope systems used in clinical diagnostics, medical and basic research, as well as in various industrial areas. In addition, Evident offers videoscopes, products for non destructive testing techniques and for X ray fluorescence analysis. Tasks Drive strategic direction and lifecycle management of the Software product portfolio together with Hardware team, ensuring long term growth, profitability, and alignment with company vision. Lead the development and execution of global product strategies, collaborating cross functionally with regional, R&D, marketing, operations, and commercial teams to deliver innovative solutions that meet customer and market needs. Partner proactively with R&D and engineering leadership to influence the product roadmap, provide timely and strategic feedback, and ensure successful execution of development plans. Own product financial performance (P&L), including pricing strategy, margin optimization, cost analysis, and business case development to achieve growth and profitability targets. Owns prioritization and trade off decisions across multiple products or product lines, balancing customer needs, business goals, and technical feasibility to meet financial and operational targets. Champion go to market excellence by developing compelling product positioning, messaging and launching materials, and by leading internal and external product training initiatives. Evaluate and manage third party partnerships and complementary technologies to strengthen and expand the product portfolio. Serve as the subject matter expert (SME) - leveraging deep technical, clinical, and market understanding to support complex customer discussions and strategic opportunities. Monitor technology and market trends, customer insights, and competitive landscape to anticipate changes, identify opportunities, and mitigate risks. Synthesize market dynamics and business intelligence into actionable insights to guide strategic decision making and portfolio prioritization. Represent the product line globally, engaging with regional teams, customers, and partners to drive adoption and market success. Requirements Demonstrated leadership in end to end product ownership - from strategy and concept development through launch, commercialization, and lifecycle management. Deep understanding of product management principles and strong business acumen with proven ability to drive revenue growth, portfolio optimization, and profitability. Technical proficiency in HW/SW products across techniques related to Material Science, Imaging, and/or Industrial Microscopy. Track record in product management, including defining roadmaps, managing releases, and working in Agile development environments. Strategic and analytical thinking with the ability to connect market insights, technology trends, and business strategy into actionable plans. Exceptional communication and stakeholder management skills, with the ability to influence across functions and regions. Experience working in a global matrix organization, collaborating effectively across cultures, time zones, and business units. Fluent in English; proficiency in additional languages (e.g., French, German, or Japanese) is an added advantage. Comfortable with international travel (up to 30%) and managing global market dynamics. Minimum bachelor's degree in engineering or science or equivalent professional experience. Master's or MBA preferred. Minimum of 10 years of experience in technical product development, product management or sales. Microscopic imaging systems experience strongly preferred Benefits Flexible working hours, incl. mobile work 30 days of holiday time each year 13 salaries a year Regular training courses Extensive company pension scheme Payments towards an employee savings plan Preventive healthcare, free beverages & fresh fruit and vegetables daily Joint company events and activities Interesting, diversified field of activity in an international working environment Evident Europe GmbH is an equal opportunities employer and we look forward to receiving your application.

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