We're currently seeking an experienced Children Law/Childcare Solicitor to join our established Children Law team. Work within one of the largest family law teams in the country Ranked on the Legal 500 in Yorkshire Join a friendly and supportive team of experienced family solicitors, with an exceptional reputation in the region Flexible working options designed to support you Children Law Solicitor Vacancy We have an exciting opportunity for a talented and motivated solicitor to join our highly regarded and fast paced children law team. You'll be joining a friendly, supportive team with a strong ethos of collaboration and shared purpose. Our solicitors, paralegals, legal assistants, and secretaries work closely together to deliver exceptional client service-and to support one another. While we operate across multiple offices, with members of the team based in each office, we function as one cohesive team, stepping in to assist with hearings, share workloads, and cover annual leave when needed. You'll never feel isolated-we pride ourselves on creating a connected and team driven working environment. This is an exciting opportunity for someone who is looking to relocate or move back to the South Yorkshire area. You will have a solid understanding of childcare law, with experience managing your own public law caseload and conducting advocacy. Children Law Accreditation is desirable, though not essential. This is a varied role that combines office based work, court attendance, and remote working, offering flexibility alongside hands on legal experience. Our Family Law department is one of the largest in the North of England and enjoys an outstanding reputation across the region. We are proud to be ranked in the Legal 500, with excellent client feedback reflected in our rankings on Review Solicitors- in Sheffield and in both Rotherham and Barnsley. Children Law Solicitor Responsibilities As part of your role, you will be responsible for: Managing a diverse caseload of often complex child law work Providing written advice to the client, where necessary, managing the client's expectations. Holding a caseload of care and pre proceedings cases; possibility of some private law children cases Advising clients on child protection, care proceedings, special guardianship, private law proceedings, fostering and adoption Attending court Meeting the commercial requirements of the company through effective and efficient case management and excellent client care About Howells Solicitors Howells Solicitors is a well established and highly regarded law firm serving clients across South Yorkshire-and nationwide in select areas of law. With offices in Sheffield, Rotherham, and Barnsley, we provide expert legal advice and representation to individuals and families, offering both private and legal aid services. Our focus is on delivering high quality, personal legal support across a broad range of areas, including family law, wills and probate, criminal defence, and civil litigation. Our Children Law team is one of the largest and most respected in the North of England, with a strong reputation for handling complex cases involving care proceedings, social services involvement, and other children law matters. Strategically located near family law courts centres in South Yorkshire-including our head office in Sheffield directly adjacent to the family courts-we're well positioned to serve clients efficiently and effectively. At Howells, collaboration is at the heart of everything we do. Our Children Law solicitors work as a close knit, supportive team-reflecting the wider firm's strong culture of teamwork, respect, and shared purpose. Howells offer a wide range of benefits including: Holiday Entitlement Flexible Working Other Benefits Holiday Entitlement We understand the importance of quality time - especially if you have a family at home. That's why our holiday entitlement is designed to give you the time you need to truly switch off and enjoy life outside of work. Fee earners and managers receive 30 days of annual leave-well above the regional average for law firms. Support staff start with 23 days, increasing by 1 day each year of service up to 28 days, rewarding your commitment over time. Everyone also benefits from 3 additional discretionary days over the Christmas period, giving you more time to spend with loved ones during the holidays. On top of this, there are 8 bank holidays throughout the year. Whether it's school holidays, family travel, or simply time to recharge, we offer the flexibility and generous leave you need to make it all work. Flexible Working We believe that a healthy work life balance is important, so we've built flexibility into the way we work. We offer flexible working for many of our roles across the firm. Whether it's school runs, family commitments, or simply needing a bit more breathing room in your schedule, we offer a range of flexible working options designed to support you: Flexible working patterns are available for many roles across the firm, including opportunities for remote or hybrid working, depending on your position. Our flexi time scheme means there is potential to adjust your start and finish times to better suit your family's routine. You'll also have the option to take up to 4 flex days per year, in addition to your holiday entitlement giving you extra time for those moments that matter most. We're committed to helping you thrive in your role-without having to compromise on your personal and family life. Other Benefits And there's even more to support you throughout your career with us. We offer a comprehensive package of benefits that reflect our commitment to your personal, professional, and financial well being: Contributory pension scheme to help plan for your future Supportive, inclusive team culture, where 89% of our people choose to stay Group Life Assurance (death in service) after 2 years' service STAR Award (Special Thanks and Recognition) - celebrating those who go above and beyond Exceptional training and development programmes, including alternative routes into law A firm wide ethos of promoting from within, with clear, tailored career progression opportunities Sick pay and contractual maternity pay entitlements, offering added peace of mind for you and your family Recruitment bonus payments for successful referrals Access to a Social Fund to support team events and wellbeing activities A range of voluntary benefits including the Westfield Health scheme, Cycle to Work scheme, and staff savings scheme We're proud to offer a workplace where your success is nurtured-and your well being supported every step of the way. If you have any questions regarding this vacancy please contact Claire Bond, HR Manager on or email Please send all completed applications to with the position applied for in the subject line Please note, individual feedback will not be given due to the number of applicants we receive. Salary: Dependent on experience Contract Type: Full Time Closing Date: 30/11/2025 Years Of Experience: Apply Now Related Positions No related positions
Dec 19, 2025
Full time
We're currently seeking an experienced Children Law/Childcare Solicitor to join our established Children Law team. Work within one of the largest family law teams in the country Ranked on the Legal 500 in Yorkshire Join a friendly and supportive team of experienced family solicitors, with an exceptional reputation in the region Flexible working options designed to support you Children Law Solicitor Vacancy We have an exciting opportunity for a talented and motivated solicitor to join our highly regarded and fast paced children law team. You'll be joining a friendly, supportive team with a strong ethos of collaboration and shared purpose. Our solicitors, paralegals, legal assistants, and secretaries work closely together to deliver exceptional client service-and to support one another. While we operate across multiple offices, with members of the team based in each office, we function as one cohesive team, stepping in to assist with hearings, share workloads, and cover annual leave when needed. You'll never feel isolated-we pride ourselves on creating a connected and team driven working environment. This is an exciting opportunity for someone who is looking to relocate or move back to the South Yorkshire area. You will have a solid understanding of childcare law, with experience managing your own public law caseload and conducting advocacy. Children Law Accreditation is desirable, though not essential. This is a varied role that combines office based work, court attendance, and remote working, offering flexibility alongside hands on legal experience. Our Family Law department is one of the largest in the North of England and enjoys an outstanding reputation across the region. We are proud to be ranked in the Legal 500, with excellent client feedback reflected in our rankings on Review Solicitors- in Sheffield and in both Rotherham and Barnsley. Children Law Solicitor Responsibilities As part of your role, you will be responsible for: Managing a diverse caseload of often complex child law work Providing written advice to the client, where necessary, managing the client's expectations. Holding a caseload of care and pre proceedings cases; possibility of some private law children cases Advising clients on child protection, care proceedings, special guardianship, private law proceedings, fostering and adoption Attending court Meeting the commercial requirements of the company through effective and efficient case management and excellent client care About Howells Solicitors Howells Solicitors is a well established and highly regarded law firm serving clients across South Yorkshire-and nationwide in select areas of law. With offices in Sheffield, Rotherham, and Barnsley, we provide expert legal advice and representation to individuals and families, offering both private and legal aid services. Our focus is on delivering high quality, personal legal support across a broad range of areas, including family law, wills and probate, criminal defence, and civil litigation. Our Children Law team is one of the largest and most respected in the North of England, with a strong reputation for handling complex cases involving care proceedings, social services involvement, and other children law matters. Strategically located near family law courts centres in South Yorkshire-including our head office in Sheffield directly adjacent to the family courts-we're well positioned to serve clients efficiently and effectively. At Howells, collaboration is at the heart of everything we do. Our Children Law solicitors work as a close knit, supportive team-reflecting the wider firm's strong culture of teamwork, respect, and shared purpose. Howells offer a wide range of benefits including: Holiday Entitlement Flexible Working Other Benefits Holiday Entitlement We understand the importance of quality time - especially if you have a family at home. That's why our holiday entitlement is designed to give you the time you need to truly switch off and enjoy life outside of work. Fee earners and managers receive 30 days of annual leave-well above the regional average for law firms. Support staff start with 23 days, increasing by 1 day each year of service up to 28 days, rewarding your commitment over time. Everyone also benefits from 3 additional discretionary days over the Christmas period, giving you more time to spend with loved ones during the holidays. On top of this, there are 8 bank holidays throughout the year. Whether it's school holidays, family travel, or simply time to recharge, we offer the flexibility and generous leave you need to make it all work. Flexible Working We believe that a healthy work life balance is important, so we've built flexibility into the way we work. We offer flexible working for many of our roles across the firm. Whether it's school runs, family commitments, or simply needing a bit more breathing room in your schedule, we offer a range of flexible working options designed to support you: Flexible working patterns are available for many roles across the firm, including opportunities for remote or hybrid working, depending on your position. Our flexi time scheme means there is potential to adjust your start and finish times to better suit your family's routine. You'll also have the option to take up to 4 flex days per year, in addition to your holiday entitlement giving you extra time for those moments that matter most. We're committed to helping you thrive in your role-without having to compromise on your personal and family life. Other Benefits And there's even more to support you throughout your career with us. We offer a comprehensive package of benefits that reflect our commitment to your personal, professional, and financial well being: Contributory pension scheme to help plan for your future Supportive, inclusive team culture, where 89% of our people choose to stay Group Life Assurance (death in service) after 2 years' service STAR Award (Special Thanks and Recognition) - celebrating those who go above and beyond Exceptional training and development programmes, including alternative routes into law A firm wide ethos of promoting from within, with clear, tailored career progression opportunities Sick pay and contractual maternity pay entitlements, offering added peace of mind for you and your family Recruitment bonus payments for successful referrals Access to a Social Fund to support team events and wellbeing activities A range of voluntary benefits including the Westfield Health scheme, Cycle to Work scheme, and staff savings scheme We're proud to offer a workplace where your success is nurtured-and your well being supported every step of the way. If you have any questions regarding this vacancy please contact Claire Bond, HR Manager on or email Please send all completed applications to with the position applied for in the subject line Please note, individual feedback will not be given due to the number of applicants we receive. Salary: Dependent on experience Contract Type: Full Time Closing Date: 30/11/2025 Years Of Experience: Apply Now Related Positions No related positions
We welcome applications from candidates with disabilities, neurodiversity and long-term health conditions, and we are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the recruitment and interview process wherever it is reasonable to do so and, where successful, adjustments will be made to support people within their role. If you are unable to complete your application via our recruitment system or would like to discuss any reasonable adjustments to support you in the application process, please get in touch with us on Job Description - Post Award Finance and Project Officer () Post Award Finance and Project Officer Job Number: Research and Innovation Services Fixed Term - Full Time Working Arrangements: Mon-Fri 9am-5pm Closing Date 18-Jan-2026, 11:59:00 PM Disclosure and Barring Service Requirement: Not Applicable. The University At Durham University we are proud of our people. A globally outstanding centre of educational excellence, a collegiate community of extraordinary people, a unique and historic setting - Durham is a university like no other. Across the University we have a huge variety of roles and career opportunities, which together make us a large and successful community, which is a key hub of activity within our region and nationally. Whether you are at the very start, middle or end of your career, there is a role for you. We believe everyone has their own unique skills to offer. We would be thrilled if you would consider joining our thriving University. Further information about the University can be found here. Find out more about the benefits of working at the University and what it is like to live and work in the Durham area on our Why Join Us? - Information Page. The Role and the Department Research and Innovation Services (RIS) provides guidance, expert advice and hands on support for all aspects of research and research related work, including securing funding, working with partners, undertaking knowledge exchange, demonstrating impact, commercialising outputs, ensuring good research practice and supporting professional development. We are seeking a Post Award Finance and Project Officer to join our Post Award Team within Research Operations to support a colleague's maternity leave. You will deliver comprehensive post award financial and administrative support, ensuring that project leaders and researchers receive timely, expert advice. Your responsibilities will span the full grant lifecycle, from award acceptance and project set up, through financial monitoring and budget management, to final claims, reconciliation, project closure, and preparation for both internal and external audits. Stakeholder engagement is at the core of this role. You will act as the primary point of contact for internal and external partners, facilitating clear communication and effective coordination across departments and funding bodies. You will also regularly review project budgets, income, and expenditure to maintain accuracy and to identify and address any significant variances such as under or overspending, ineligible costs, or issues with overhead recovery. Manage the post award financial administration of non research grants, ensuring accurate and timely closure. Prepare and submit financial claims, invoices, and statements in line with funder and institutional deadlines. Monitor budgets, income, and expenditure, identifying and resolving variances, and providing financial forecasts to project leads. Reconcile project accounts, process final expenditure and exchange rate journals, and ensure accurate allocation of income. Ensure compliance with funder terms and conditions, advising stakeholders on eligible expenditure and removing ineligible costs. Coordinate staff approvals with HR, ensuring alignment with project budgets and funder requirements. Calculate and transfer fEC overheads/indirect costs in accordance with approved budgets. Liaise with internal teams (Finance, HR, Departments) and external stakeholders (funders, HEIs, partners) to resolve queries. Maintain accurate, auditable records and ensure financial systems reflect final approved expenditure. Working pattern: Monday - Friday. Hybrid 2 days in the office. You can work additional days in the office if you choose. The base location for this role is Boldon House, our exciting new professional services hub. Boldon House is situated on the outskirts of Durham near the Arnison Centre in Pity Me. Boldon House brings a number of professional services teams together in a vibrant office environment which supports collaborative working and is designed to embrace hybrid working. To find out more, visit the project webpage: Boldon House - Durham University. Working at Durham A competitive salary is only one part of the many fantastic benefits you will receive if you join the University: You'll receive 27 days annual leave per year in addition to 8 public holidays and 4 customary days per year - a total of 39 days. The University closes between Christmas and New Year. We offer a generous pension scheme, and as a new member of staff you will be automatically enrolled into the University Superannuation Scheme (USS). No matter how you travel to work, we have you covered. We have ample parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies. You can also take advantage of our cost effective and environmentally friendly Tusker Car Benefit Scheme, allowing you to lease a brand new electric or hybrid vehicle with savings on tax and National Insurance. We have a genuine commitment to developing our colleagues professionally and personally. There is a comprehensive range of development courses, apprenticeships and access to qualifications and routes to develop your career in the University. All staff have dedicated annual time to concentrate on their personal development opportunities. We provide wide ranging health and wellbeing support including discounted membership for our state of the art sport and gym facilities and access to a 24 7 Employee Assistance Programme. Our on site nursery is rated Outstanding by Ofsted, and you can access holiday camps for children aged 5 16. Our family friendly policies, including maternity and adoption leave, are among the most generous in the higher education sector (and likely above and beyond many employers). We offer all staff the opportunity to take part in volunteering activities to make a difference in the local community. You can access exclusive discounts via our benefits portal including money off at supermarkets, high street retailers, IT products such as Apple, eating out and days out at various attractions. Various salary sacrifice schemes are also available to help you take advantage of tax savings on benefits. If you are moving to Durham, you may be eligible for help with removal costs, and we have a dedicated team who can help you with the practicalities such as house hunting and schools. If you need a visa, we cover most visa costs and offer an interest free loan scheme to pay for dependant visas. Discover more about our total rewards and benefits package here. Durham University is committed to equality, diversity and inclusion Our collective aim is to create an open and inclusive environment where everyone can reach their full potential and we believe our staff should reflect the diversity of the global community in which we work. As a University equality, diversity, and inclusion (EDI) are a key part of the University's Strategy and a central part of everything we do. We also live by our values and our Staff Code of Conduct. At Durham we actively work towards providing an environment where our staff and students can study, work and live in a community which is supportive and inclusive. We welcome and encourage applications from members of groups who are under represented in our workforce including people with disabilities, women and black, Asian and minority ethnic communities. If you have taken time out of your career and you feel it relevant, let us know about it in your application. If you are a candidate with a disability, we are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the interview process wherever it is reasonable to do so and, where successful, reasonable adjustments will be made to support people within their role. What you need to demonstrate when you apply / Person Specification When you apply it is important that you let us know what skills/experience you have from a similar role and/or what skills/experience you have which would make you right for this role. Further information about the role and responsibilities is at the end of this job description. Where a criteria has an asterisk next to it, it may be given additional weighting when your application is considered. Qualifications/Experience Five GCSEs at least Grade C or level four (or equivalent) including English Language and Mathematics or a Post 16 qualification or equivalent experience. Demonstratable experience in university or comparable finance management process. Experience of providing advice and guidance to a range of stakeholders. Proven ability to develop and implement business processes. Experience of working within a post award role within a Higher Education Institute. . click apply for full job details
Dec 19, 2025
Full time
We welcome applications from candidates with disabilities, neurodiversity and long-term health conditions, and we are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the recruitment and interview process wherever it is reasonable to do so and, where successful, adjustments will be made to support people within their role. If you are unable to complete your application via our recruitment system or would like to discuss any reasonable adjustments to support you in the application process, please get in touch with us on Job Description - Post Award Finance and Project Officer () Post Award Finance and Project Officer Job Number: Research and Innovation Services Fixed Term - Full Time Working Arrangements: Mon-Fri 9am-5pm Closing Date 18-Jan-2026, 11:59:00 PM Disclosure and Barring Service Requirement: Not Applicable. The University At Durham University we are proud of our people. A globally outstanding centre of educational excellence, a collegiate community of extraordinary people, a unique and historic setting - Durham is a university like no other. Across the University we have a huge variety of roles and career opportunities, which together make us a large and successful community, which is a key hub of activity within our region and nationally. Whether you are at the very start, middle or end of your career, there is a role for you. We believe everyone has their own unique skills to offer. We would be thrilled if you would consider joining our thriving University. Further information about the University can be found here. Find out more about the benefits of working at the University and what it is like to live and work in the Durham area on our Why Join Us? - Information Page. The Role and the Department Research and Innovation Services (RIS) provides guidance, expert advice and hands on support for all aspects of research and research related work, including securing funding, working with partners, undertaking knowledge exchange, demonstrating impact, commercialising outputs, ensuring good research practice and supporting professional development. We are seeking a Post Award Finance and Project Officer to join our Post Award Team within Research Operations to support a colleague's maternity leave. You will deliver comprehensive post award financial and administrative support, ensuring that project leaders and researchers receive timely, expert advice. Your responsibilities will span the full grant lifecycle, from award acceptance and project set up, through financial monitoring and budget management, to final claims, reconciliation, project closure, and preparation for both internal and external audits. Stakeholder engagement is at the core of this role. You will act as the primary point of contact for internal and external partners, facilitating clear communication and effective coordination across departments and funding bodies. You will also regularly review project budgets, income, and expenditure to maintain accuracy and to identify and address any significant variances such as under or overspending, ineligible costs, or issues with overhead recovery. Manage the post award financial administration of non research grants, ensuring accurate and timely closure. Prepare and submit financial claims, invoices, and statements in line with funder and institutional deadlines. Monitor budgets, income, and expenditure, identifying and resolving variances, and providing financial forecasts to project leads. Reconcile project accounts, process final expenditure and exchange rate journals, and ensure accurate allocation of income. Ensure compliance with funder terms and conditions, advising stakeholders on eligible expenditure and removing ineligible costs. Coordinate staff approvals with HR, ensuring alignment with project budgets and funder requirements. Calculate and transfer fEC overheads/indirect costs in accordance with approved budgets. Liaise with internal teams (Finance, HR, Departments) and external stakeholders (funders, HEIs, partners) to resolve queries. Maintain accurate, auditable records and ensure financial systems reflect final approved expenditure. Working pattern: Monday - Friday. Hybrid 2 days in the office. You can work additional days in the office if you choose. The base location for this role is Boldon House, our exciting new professional services hub. Boldon House is situated on the outskirts of Durham near the Arnison Centre in Pity Me. Boldon House brings a number of professional services teams together in a vibrant office environment which supports collaborative working and is designed to embrace hybrid working. To find out more, visit the project webpage: Boldon House - Durham University. Working at Durham A competitive salary is only one part of the many fantastic benefits you will receive if you join the University: You'll receive 27 days annual leave per year in addition to 8 public holidays and 4 customary days per year - a total of 39 days. The University closes between Christmas and New Year. We offer a generous pension scheme, and as a new member of staff you will be automatically enrolled into the University Superannuation Scheme (USS). No matter how you travel to work, we have you covered. We have ample parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies. You can also take advantage of our cost effective and environmentally friendly Tusker Car Benefit Scheme, allowing you to lease a brand new electric or hybrid vehicle with savings on tax and National Insurance. We have a genuine commitment to developing our colleagues professionally and personally. There is a comprehensive range of development courses, apprenticeships and access to qualifications and routes to develop your career in the University. All staff have dedicated annual time to concentrate on their personal development opportunities. We provide wide ranging health and wellbeing support including discounted membership for our state of the art sport and gym facilities and access to a 24 7 Employee Assistance Programme. Our on site nursery is rated Outstanding by Ofsted, and you can access holiday camps for children aged 5 16. Our family friendly policies, including maternity and adoption leave, are among the most generous in the higher education sector (and likely above and beyond many employers). We offer all staff the opportunity to take part in volunteering activities to make a difference in the local community. You can access exclusive discounts via our benefits portal including money off at supermarkets, high street retailers, IT products such as Apple, eating out and days out at various attractions. Various salary sacrifice schemes are also available to help you take advantage of tax savings on benefits. If you are moving to Durham, you may be eligible for help with removal costs, and we have a dedicated team who can help you with the practicalities such as house hunting and schools. If you need a visa, we cover most visa costs and offer an interest free loan scheme to pay for dependant visas. Discover more about our total rewards and benefits package here. Durham University is committed to equality, diversity and inclusion Our collective aim is to create an open and inclusive environment where everyone can reach their full potential and we believe our staff should reflect the diversity of the global community in which we work. As a University equality, diversity, and inclusion (EDI) are a key part of the University's Strategy and a central part of everything we do. We also live by our values and our Staff Code of Conduct. At Durham we actively work towards providing an environment where our staff and students can study, work and live in a community which is supportive and inclusive. We welcome and encourage applications from members of groups who are under represented in our workforce including people with disabilities, women and black, Asian and minority ethnic communities. If you have taken time out of your career and you feel it relevant, let us know about it in your application. If you are a candidate with a disability, we are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the interview process wherever it is reasonable to do so and, where successful, reasonable adjustments will be made to support people within their role. What you need to demonstrate when you apply / Person Specification When you apply it is important that you let us know what skills/experience you have from a similar role and/or what skills/experience you have which would make you right for this role. Further information about the role and responsibilities is at the end of this job description. Where a criteria has an asterisk next to it, it may be given additional weighting when your application is considered. Qualifications/Experience Five GCSEs at least Grade C or level four (or equivalent) including English Language and Mathematics or a Post 16 qualification or equivalent experience. Demonstratable experience in university or comparable finance management process. Experience of providing advice and guidance to a range of stakeholders. Proven ability to develop and implement business processes. Experience of working within a post award role within a Higher Education Institute. . click apply for full job details
Role specification Work in partnership with our Operational teams and Head Office business leaders, providing proactive and pragmatic coaching, support and advice on a range of people management activities to drive their people plans, and Company strategic aims and objectives. You will demonstrate a best-in-class business partnering service to develop HR and cultural competency and knowledge, and enhance our people experience through our culture of Be Yourself Here, along with Apex's purpose, values and objectives. Reporting to The Head of People Journey, this role forms part of our wider People & Culture team. This role is based in London and requires travel to Bath to support onsite People and Culture activities, along with flexibility to travel across the UK to support onsite activities, as required. Proactive leadership of People Adviser, coaching and mentoring to unlock their full potential and foster professional development Work closely with business leaders to understand business challenges and opportunities, and provide commercially focussed coaching, support and advice on medium and long-term solutions to meet business needs and Company strategic aims Provide timely and effective management of complex people issues including disciplinary and grievance cases, performance management, sickness absence and wellbeing and other ER-related activities escalated from the People Advisor Analyse insight and translate key data into effective and commercially focused evidence-based people solutions to influence strategic and leadership action Support agreed acquisition and onboarding activities in relation to people policy and processes for target Company acquisitions, providing specialist support as required Support the Head of People Journey in the adoption of new technologies, automation, and data analytics to modernise services and improve people journeys Design and develop process and procedural enhancements working with the Head of People Journey to optimise the overall employee experience and streamline people journeys aligned with overall business objectives About you This is an exciting opportunity for someone who has solid understanding of stakeholder management, employee relations, engagement, well-being, D&I, employment legislation, and people policies. Along with: CIPD qualified (or equivalent) Previous experience of working within an HR function, with the ability to apply HR practice in a pragmatic, high quality and efficient manner Good knowledge and level of expertise of employee relations and people-based issues, with an understanding of the strategic function of human resources to deliver commercially sound solutions Professional Human Resources experience with a proven track record of effectively managing employment relations issues Experience of working in a fast-paced agile environment, balancing a varied and high-volume workload Sound understanding of employee relations, engagement, wellbeing, D&I, Employment legislation, people policies etc., with knowledge of how these interplay to deliver positive cultural and people experiences Why join Apex Hotels We're an innovative, thriving business and we want you to be part of our exciting journey! You'll work with great people, develop new networks and skills, and of course you'll also receive a competitive rate of pay and a generous range of employee benefits which includes: 30 days holiday Training and development from day one Employee events and celebrations Inhouse company interactive employee communication APP Entry to our state-of-the-art gym and pools Access to an external Employee Assistance Programme Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date. £200 referral bonus when your friends or family join the team. Following your first successful 3 months, you'll also receive Access to our discounts and wellbeing platform "Treat Yourself Here", unlocking savings and experiences for you and your family. Involvement in our employee recognition schemes Long service recognition Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two 50% discount in our restaurants Cycle to Work Scheme Discounted room rates for employees, friends, and family Spa treatments and product discounts Life Assurance cover This role is not eligible for sponsorship under the Skilled Worker visa route. However, candidates who were granted Skilled Worker status prior to 22 July 2025 who have had continuous permission may still qualify for sponsorship.
Dec 19, 2025
Full time
Role specification Work in partnership with our Operational teams and Head Office business leaders, providing proactive and pragmatic coaching, support and advice on a range of people management activities to drive their people plans, and Company strategic aims and objectives. You will demonstrate a best-in-class business partnering service to develop HR and cultural competency and knowledge, and enhance our people experience through our culture of Be Yourself Here, along with Apex's purpose, values and objectives. Reporting to The Head of People Journey, this role forms part of our wider People & Culture team. This role is based in London and requires travel to Bath to support onsite People and Culture activities, along with flexibility to travel across the UK to support onsite activities, as required. Proactive leadership of People Adviser, coaching and mentoring to unlock their full potential and foster professional development Work closely with business leaders to understand business challenges and opportunities, and provide commercially focussed coaching, support and advice on medium and long-term solutions to meet business needs and Company strategic aims Provide timely and effective management of complex people issues including disciplinary and grievance cases, performance management, sickness absence and wellbeing and other ER-related activities escalated from the People Advisor Analyse insight and translate key data into effective and commercially focused evidence-based people solutions to influence strategic and leadership action Support agreed acquisition and onboarding activities in relation to people policy and processes for target Company acquisitions, providing specialist support as required Support the Head of People Journey in the adoption of new technologies, automation, and data analytics to modernise services and improve people journeys Design and develop process and procedural enhancements working with the Head of People Journey to optimise the overall employee experience and streamline people journeys aligned with overall business objectives About you This is an exciting opportunity for someone who has solid understanding of stakeholder management, employee relations, engagement, well-being, D&I, employment legislation, and people policies. Along with: CIPD qualified (or equivalent) Previous experience of working within an HR function, with the ability to apply HR practice in a pragmatic, high quality and efficient manner Good knowledge and level of expertise of employee relations and people-based issues, with an understanding of the strategic function of human resources to deliver commercially sound solutions Professional Human Resources experience with a proven track record of effectively managing employment relations issues Experience of working in a fast-paced agile environment, balancing a varied and high-volume workload Sound understanding of employee relations, engagement, wellbeing, D&I, Employment legislation, people policies etc., with knowledge of how these interplay to deliver positive cultural and people experiences Why join Apex Hotels We're an innovative, thriving business and we want you to be part of our exciting journey! You'll work with great people, develop new networks and skills, and of course you'll also receive a competitive rate of pay and a generous range of employee benefits which includes: 30 days holiday Training and development from day one Employee events and celebrations Inhouse company interactive employee communication APP Entry to our state-of-the-art gym and pools Access to an external Employee Assistance Programme Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date. £200 referral bonus when your friends or family join the team. Following your first successful 3 months, you'll also receive Access to our discounts and wellbeing platform "Treat Yourself Here", unlocking savings and experiences for you and your family. Involvement in our employee recognition schemes Long service recognition Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two 50% discount in our restaurants Cycle to Work Scheme Discounted room rates for employees, friends, and family Spa treatments and product discounts Life Assurance cover This role is not eligible for sponsorship under the Skilled Worker visa route. However, candidates who were granted Skilled Worker status prior to 22 July 2025 who have had continuous permission may still qualify for sponsorship.
The Group Chief Information Office (GCIO) COO function operates as the backbone of the GCIO organisation, taking ownership and accountability for all operational aspects to ensure a seamless running of the GCIO business to exceptionally high standards. Aligned to the overall HSBC business structure, focused on continuous improvement and simplification to support GCIO to a consistent high quality, GCIO COO acts as a key enabler to the firm's ambition to 'be the most trusted bank globally, putting customers at the heart of everything we do'. The UK Technology business operates a best in class technology strategy across the HSBC UK footprint. The function is responsible for delivering cutting edge technology products and services for HSBC UK business. Role Purpose Reporting to the GCIO Chief Operating Officer, the GCIO Operations Director will be responsible for the design, implementation, and management of efficient global operational processes for all COO related activities for the UK Technology business including Workforce Strategy & Management, Financial Management, Portfolio & Accountability, Governance, and 3rd Party management. As a senior member of the GCIO COO leadership team, they will work closely with the GCIO COO team to simplify and standardize processes through adoption of best practice to provide a best in class, cohesive, and consistent service offering across GCIO, as well as working closely with partners in the People Function, Procurement, Finance, Risk, Compliance and Group Transformation. Principal Accountabilities and Responsibilities Workforce Strategy & Management Define and maintain a rolling 3-year workforce plan in line with Financial Plan and aligned to the wider GCIO & Group workforce & location strategies. Partnering with the GCIO Workforce pillar head and People partner teams, to cascade & execute across all resources, the 3 pillars of workforce lifecycle. Financial Management Responsible for the management of the multi-year Service Line FRP. Identification of and delivery against cost optimization levers. Vendor Management Deal Initiation - Ensure alignment of key parties to agree objectives and support the development of the Tech/Business strategy to deliver. Ensure both a vertical and horizontal view is considered through value streams and co design structures so that services are not duplicated and that there is a cohesive strategy around our service providers and tooling. Approvals & Execution - Confirm contract meets requirements, including funding and P&L impact. Ensure pre-contract TPEM tasks complete. Manage Third Party Spend approval process. Support approval briefings, incl. COO, Finance and Tech. Update forecasts and manage budget/funding and workforce requirements. Portfolio & Accountability Service Line Portfolio Oversight & Practices - Responsible for the management and oversight of the Change Portfolio for their Service Line. Facilitate the definition of key milestones for all programmes and hold delivery leads to account against execution plans, challenge and elevate where necessary, drive clear accountability and scope. Portfolio Finance & Benefits - Oversight of programme financial reporting tracking forecast/actuals, Management of GPDM interlocks and budget, Track, validate and report programme financial benefits. Governance Manage CIO commitments across governance forums, writing papers, proactive management of actions. Analysis, stakeholder engagement and support to external parties, on behalf of / in support of their CIO. Functional Knowledge and Experience Required Proven track record of senior executive leadership and management roles within the financial services industry, preferably within multinational banks. Strong verbal and written communication skills - able to translate complex situations into a simple digestible message and able to tailor message according to the target audience. Able to create impactful presentations and updates for a senior audience. Understanding of Cybersecurity together with broad technology and risk management experience. This includes but is not limited to cybersecurity control design and implementation, operational process and incident response and knowledge of the external environment - regulatory, political, competitor and market. Track record of creating and leading a high-performance global team. Key influencer of people - can demonstrate exemplary teamwork and collaboration skills with ability to gain buy in and support to driving an end state design through to execution. Experience of managing within a complex matrix environment. Deep financial and commercial awareness. Demonstrable experience in managing significant financial and resource plans, organisational transformation, and project portfolio management. Ability to manage and mitigate operational risk effectively. Maintains expert knowledge of stakeholder requirements, competitor activities and market trends to influence future direction. This role is based in London. Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role. If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk: Email: Telephone:
Dec 19, 2025
Full time
The Group Chief Information Office (GCIO) COO function operates as the backbone of the GCIO organisation, taking ownership and accountability for all operational aspects to ensure a seamless running of the GCIO business to exceptionally high standards. Aligned to the overall HSBC business structure, focused on continuous improvement and simplification to support GCIO to a consistent high quality, GCIO COO acts as a key enabler to the firm's ambition to 'be the most trusted bank globally, putting customers at the heart of everything we do'. The UK Technology business operates a best in class technology strategy across the HSBC UK footprint. The function is responsible for delivering cutting edge technology products and services for HSBC UK business. Role Purpose Reporting to the GCIO Chief Operating Officer, the GCIO Operations Director will be responsible for the design, implementation, and management of efficient global operational processes for all COO related activities for the UK Technology business including Workforce Strategy & Management, Financial Management, Portfolio & Accountability, Governance, and 3rd Party management. As a senior member of the GCIO COO leadership team, they will work closely with the GCIO COO team to simplify and standardize processes through adoption of best practice to provide a best in class, cohesive, and consistent service offering across GCIO, as well as working closely with partners in the People Function, Procurement, Finance, Risk, Compliance and Group Transformation. Principal Accountabilities and Responsibilities Workforce Strategy & Management Define and maintain a rolling 3-year workforce plan in line with Financial Plan and aligned to the wider GCIO & Group workforce & location strategies. Partnering with the GCIO Workforce pillar head and People partner teams, to cascade & execute across all resources, the 3 pillars of workforce lifecycle. Financial Management Responsible for the management of the multi-year Service Line FRP. Identification of and delivery against cost optimization levers. Vendor Management Deal Initiation - Ensure alignment of key parties to agree objectives and support the development of the Tech/Business strategy to deliver. Ensure both a vertical and horizontal view is considered through value streams and co design structures so that services are not duplicated and that there is a cohesive strategy around our service providers and tooling. Approvals & Execution - Confirm contract meets requirements, including funding and P&L impact. Ensure pre-contract TPEM tasks complete. Manage Third Party Spend approval process. Support approval briefings, incl. COO, Finance and Tech. Update forecasts and manage budget/funding and workforce requirements. Portfolio & Accountability Service Line Portfolio Oversight & Practices - Responsible for the management and oversight of the Change Portfolio for their Service Line. Facilitate the definition of key milestones for all programmes and hold delivery leads to account against execution plans, challenge and elevate where necessary, drive clear accountability and scope. Portfolio Finance & Benefits - Oversight of programme financial reporting tracking forecast/actuals, Management of GPDM interlocks and budget, Track, validate and report programme financial benefits. Governance Manage CIO commitments across governance forums, writing papers, proactive management of actions. Analysis, stakeholder engagement and support to external parties, on behalf of / in support of their CIO. Functional Knowledge and Experience Required Proven track record of senior executive leadership and management roles within the financial services industry, preferably within multinational banks. Strong verbal and written communication skills - able to translate complex situations into a simple digestible message and able to tailor message according to the target audience. Able to create impactful presentations and updates for a senior audience. Understanding of Cybersecurity together with broad technology and risk management experience. This includes but is not limited to cybersecurity control design and implementation, operational process and incident response and knowledge of the external environment - regulatory, political, competitor and market. Track record of creating and leading a high-performance global team. Key influencer of people - can demonstrate exemplary teamwork and collaboration skills with ability to gain buy in and support to driving an end state design through to execution. Experience of managing within a complex matrix environment. Deep financial and commercial awareness. Demonstrable experience in managing significant financial and resource plans, organisational transformation, and project portfolio management. Ability to manage and mitigate operational risk effectively. Maintains expert knowledge of stakeholder requirements, competitor activities and market trends to influence future direction. This role is based in London. Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role. If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk: Email: Telephone:
Company Description We are Saatchi & Saatchi - a full service, integrated communications network, with 114 offices in 67 countries, with our headquarters in London. Saatchi & Saatchi is part of the Publicis Groupe, the world's third largest communications group. Saatchi & Saatchi launched in 1970, with the philosophy that "Nothing is Impossible" - a statement that crowns the top of our London building and is fundamental to our spirit. We approach things with the audacity of chutzpah. Chutzpah defines our culture at Saatchi & Saatchi. It's the quality of audacity. Because if you are going to attempt impossible things you have to have the audacity to believe you can achieve them. It helped us build an agency we are really proud of and does things differently - which means an industry leading diversity approach, that includes Saatchi Ignite - our curriculum based schools programme, Saatchi Open - our entry level programme, Saatchi Home - our affordable accommodation initiative, Saatchi Women - our programme for progressing talent, and Saatchi Family - our programme for parents and carers. We are still looking for great clients. Still trying to rock the world. Still believing. Still being impossible. Still having ideas that make our clients famous. Still searching for people who want to set the world alight. Still knowing there isn't a problem a great idea can't solve. Our CommitmentDiversity and inclusion are a core part of our DNA at Publicis UK. We're committed to building an inclusive culture that encourages, celebrates, and supports our wonderfully diverse employee group irrelevant of their age, gender identity, race, sexual orientation, physical or mental ability or ethnicity. Diversity and inclusion fuel our creativity and innovation, it enables us to be closer to our people and audiences. We will continue to strive to create a culture and environment where everyone feels empowered and more importantly comfortable enough to bring their full, authentic selves to work. Job Description We're looking for an amazing Social Account Director who will be working on Always On and Campaign social. You'll be working across two Always On organic social accounts, plus potentially some support on other accounts for social campaign work. You'll be the day to day lead on the Always On accounts, managing multiple workstreams and delivering monthly content plans with aplomb. You'll be working with our Social Creative, Strategy and Production teams and report to the Social Lead. You'll have daily contact with clients and weekly status meetings with a wider range of clients and stakeholders. Social at Saatchi Saatchi has decades of legacy in traditional media, and we're now taking that legacy of strategic excellence, innovative creativity and production wizardry and bringing it to bear in social. We want to be the reference for integrated social, that transforms businesses. The social team is led by specialists who are passionate about social creativity and want to make really great work, with great people.We work across some retained always on accounts and support the full agency on campaign social in a flexible manner. We're as at home making organic social for under a grand to large scale live streams and standalone social shoots. All done with the Saatchi 'nothing is impossible' spirit. Responsibilities You'll be leading and running two Always On social accounts, responsible for nurturing key client and internal relationships. You'll run content calendars and status meetings beautifully, to ensure the smooth progression of excellent social creativity. You'll work with the media agency to align on boosting plans, and be comfortable reporting on social metrics. You'll work with an Influencer Manager to bring creators and influencers into the mix, and be familiar and well versed in deal memos and creator briefings. You'll run content shoots (with a Producer) ensuring that clients are loving what we're making, and the agency vision is being delivered upon. Ideally, you might star in the odd bit of social content. Qualifications Creative Be excited by best in class social creativity. Be sharing examples of things that you've seen and bring an informed perspective to the development of the work. You should obsess about the creative: Is it the best it can be? Is it on brief? Is it going to deliver the business results for the client that they want/need? Help shape the articulation of ideas using client and brand knowledge in order to sell the best work possible. Have proven ability to sell work that might be challenging, but will ultimately deliver on the clients' objective Confidently presents to senior stakeholders to successfully sell and defend the work. Culture Be a leadership force in the agency. Take an active role in nurturing and developing talent within the agency. You should act as a mentor to more junior members of the department. Develop relationships internally with key point people in all departments and within your team. Have an infectious can do attitude, which makes people want to come to you as they know you approach all tasks with a positive attitude. Ensure all your communications/interactions are clear, concise and action orientated. Commercial Be confident in preparing fee proposals for review with Social Lead / BD and to discuss with your clients. Monitor how the processes on your account are functioning and continually review ways of working. Ensure resource is used efficiently and plan ahead. Look for out of scope opportunities and work with your Business Director to develop proposals for these. Demonstrate a strong sense of commercial responsibility - understanding the importance of POs and billing Client Establish a strong working relationship with all of your clients. Invest time in the team and their well being. Stay calm under pressure, setting a strong example and ensuring that morale stays high. Additional Information Saatchi & Saatchi has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day to day work and create time to focus on your well being and self care. BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. HYBRID WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday. AGENCY DISCOUNTS, onsite gym, and discount in our Publicis Owned Pub - "The Pregnant Man" Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Dec 19, 2025
Full time
Company Description We are Saatchi & Saatchi - a full service, integrated communications network, with 114 offices in 67 countries, with our headquarters in London. Saatchi & Saatchi is part of the Publicis Groupe, the world's third largest communications group. Saatchi & Saatchi launched in 1970, with the philosophy that "Nothing is Impossible" - a statement that crowns the top of our London building and is fundamental to our spirit. We approach things with the audacity of chutzpah. Chutzpah defines our culture at Saatchi & Saatchi. It's the quality of audacity. Because if you are going to attempt impossible things you have to have the audacity to believe you can achieve them. It helped us build an agency we are really proud of and does things differently - which means an industry leading diversity approach, that includes Saatchi Ignite - our curriculum based schools programme, Saatchi Open - our entry level programme, Saatchi Home - our affordable accommodation initiative, Saatchi Women - our programme for progressing talent, and Saatchi Family - our programme for parents and carers. We are still looking for great clients. Still trying to rock the world. Still believing. Still being impossible. Still having ideas that make our clients famous. Still searching for people who want to set the world alight. Still knowing there isn't a problem a great idea can't solve. Our CommitmentDiversity and inclusion are a core part of our DNA at Publicis UK. We're committed to building an inclusive culture that encourages, celebrates, and supports our wonderfully diverse employee group irrelevant of their age, gender identity, race, sexual orientation, physical or mental ability or ethnicity. Diversity and inclusion fuel our creativity and innovation, it enables us to be closer to our people and audiences. We will continue to strive to create a culture and environment where everyone feels empowered and more importantly comfortable enough to bring their full, authentic selves to work. Job Description We're looking for an amazing Social Account Director who will be working on Always On and Campaign social. You'll be working across two Always On organic social accounts, plus potentially some support on other accounts for social campaign work. You'll be the day to day lead on the Always On accounts, managing multiple workstreams and delivering monthly content plans with aplomb. You'll be working with our Social Creative, Strategy and Production teams and report to the Social Lead. You'll have daily contact with clients and weekly status meetings with a wider range of clients and stakeholders. Social at Saatchi Saatchi has decades of legacy in traditional media, and we're now taking that legacy of strategic excellence, innovative creativity and production wizardry and bringing it to bear in social. We want to be the reference for integrated social, that transforms businesses. The social team is led by specialists who are passionate about social creativity and want to make really great work, with great people.We work across some retained always on accounts and support the full agency on campaign social in a flexible manner. We're as at home making organic social for under a grand to large scale live streams and standalone social shoots. All done with the Saatchi 'nothing is impossible' spirit. Responsibilities You'll be leading and running two Always On social accounts, responsible for nurturing key client and internal relationships. You'll run content calendars and status meetings beautifully, to ensure the smooth progression of excellent social creativity. You'll work with the media agency to align on boosting plans, and be comfortable reporting on social metrics. You'll work with an Influencer Manager to bring creators and influencers into the mix, and be familiar and well versed in deal memos and creator briefings. You'll run content shoots (with a Producer) ensuring that clients are loving what we're making, and the agency vision is being delivered upon. Ideally, you might star in the odd bit of social content. Qualifications Creative Be excited by best in class social creativity. Be sharing examples of things that you've seen and bring an informed perspective to the development of the work. You should obsess about the creative: Is it the best it can be? Is it on brief? Is it going to deliver the business results for the client that they want/need? Help shape the articulation of ideas using client and brand knowledge in order to sell the best work possible. Have proven ability to sell work that might be challenging, but will ultimately deliver on the clients' objective Confidently presents to senior stakeholders to successfully sell and defend the work. Culture Be a leadership force in the agency. Take an active role in nurturing and developing talent within the agency. You should act as a mentor to more junior members of the department. Develop relationships internally with key point people in all departments and within your team. Have an infectious can do attitude, which makes people want to come to you as they know you approach all tasks with a positive attitude. Ensure all your communications/interactions are clear, concise and action orientated. Commercial Be confident in preparing fee proposals for review with Social Lead / BD and to discuss with your clients. Monitor how the processes on your account are functioning and continually review ways of working. Ensure resource is used efficiently and plan ahead. Look for out of scope opportunities and work with your Business Director to develop proposals for these. Demonstrate a strong sense of commercial responsibility - understanding the importance of POs and billing Client Establish a strong working relationship with all of your clients. Invest time in the team and their well being. Stay calm under pressure, setting a strong example and ensuring that morale stays high. Additional Information Saatchi & Saatchi has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day to day work and create time to focus on your well being and self care. BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. HYBRID WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday. AGENCY DISCOUNTS, onsite gym, and discount in our Publicis Owned Pub - "The Pregnant Man" Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
DiagnosticTechnician Vacancy -Birmingham, Nechells Salary: £42,000 basic + bonus OTE £48,600 Hours: Monday Friday,8.30-5pm, sat mornings on rota Ref: 28169 We have a new vacancy for a Diagnostic Technician for my clients dealership in the Birmingham area. Excellent opportunity for a Vehicle Diagnostic Technician to join a high performing team. This role suits a Diagnostic Technician looking for a long-term role. Fantastic benefits package that includes:Vehicle Diagnostic Technician 21 days paid holiday + bank holidays (increases with service) Eligibility to join one of our car schemes Critical illness cover after 2 years and life assurance Smart Health Free access to support 24 hours a day Enhanced paid maternity, paternity and adoption leave Choices staff scheme Work wear Excellent ongoing professional training Excellent career development opportunities Job security with a successful, busy main dealership Role:Vehicle Diagnostic Technician Vehicle servicing & general maintenance. Vehicle Diagnostics. Brakes, suspension, clutches. Requirements:Vehicle Diagnostic Technician Minimum 2 years experience in a busy workshop in a diagnostic / master tech role You must be a level 3 Vehicle Technician or equivalent to (City and Guilds). Full UK Driving License Consultant Billy Olivier Octane Recruitment Vehicle Diagnostic Technician VTMDL Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments. JBRP1_UKTJ
Dec 19, 2025
Full time
DiagnosticTechnician Vacancy -Birmingham, Nechells Salary: £42,000 basic + bonus OTE £48,600 Hours: Monday Friday,8.30-5pm, sat mornings on rota Ref: 28169 We have a new vacancy for a Diagnostic Technician for my clients dealership in the Birmingham area. Excellent opportunity for a Vehicle Diagnostic Technician to join a high performing team. This role suits a Diagnostic Technician looking for a long-term role. Fantastic benefits package that includes:Vehicle Diagnostic Technician 21 days paid holiday + bank holidays (increases with service) Eligibility to join one of our car schemes Critical illness cover after 2 years and life assurance Smart Health Free access to support 24 hours a day Enhanced paid maternity, paternity and adoption leave Choices staff scheme Work wear Excellent ongoing professional training Excellent career development opportunities Job security with a successful, busy main dealership Role:Vehicle Diagnostic Technician Vehicle servicing & general maintenance. Vehicle Diagnostics. Brakes, suspension, clutches. Requirements:Vehicle Diagnostic Technician Minimum 2 years experience in a busy workshop in a diagnostic / master tech role You must be a level 3 Vehicle Technician or equivalent to (City and Guilds). Full UK Driving License Consultant Billy Olivier Octane Recruitment Vehicle Diagnostic Technician VTMDL Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments. JBRP1_UKTJ
Impression Digital Impression is a multi-award winning, high growth digital marketing agency based in Nottingham, London and Manchester. We are Digital Growth Specialists helping ambitious global brands push boundaries. We define and deliver integrated digital strategies that transform our clients from market players to market leaders. As we embark on another year of accelerated growth we're looking for a Head of Marketing to help us lead the charge. Our agency wouldn't be what it is today without our incredible people. Our diverse team encompasses expertise across the digital landscape which enables us to accelerate change and results, driving business growth faster. Our collaborative, creative and inclusive culture helps build our reputation as a leading digital employer and we are committed to nurturing and developing people to their full potential. Recognising that we are a part of something much bigger, we're on a mission to use business as a force for good. We're actively committed to creating a positive impact for our people, planet and community. The Role We are looking for a strategic Director within our Paid Media department to act as the effectiveness backbone of our team. While our Heads of service define what we do, you will define how we do it. You will be responsible for the 3-5 year vision of the department's delivery model. Your mission is to enable and empower our teams to deliver industry-leading work effectively and efficiently, ensuring we have the right skills, processes, and technology embedded into our daily workflows. This is more than an operational role - you will ensure that we develop a department that can truly enact on our agency's promises - account performance and growth. You will bridge the gap between technical innovation and practical application, ensuring our agency leads from the front when it comes to delivering industry-defining work. Key Responsibilities Delivery Effectiveness Workflow optimisation: You will proactively work with delivery teams to discover operational pain points and bottlenecks. You are responsible for identifying why a process is failing and implementing the structural changes needed to fix it. Complex Problem Solving: You will act as a senior support for our client portfolio, supporting delivery teams with complex problems and guiding them through challenging client or technical scenarios to ensure successful resolutions. Team Synergy: You are responsible for ensuring effective working relationships and collaboration within team units. You will oversee the setup of account teams to ensure they are structured to deliver as best they can, breaking down silos between roles. Continuous Improvement: You will proactively identify new areas of opportunity across the Paid Media landscape to improve delivery or output, ensuring that our initiatives lead to improved delivery of work and increased client retention. Future Vision: You will build the vision for the Paid Media team's structure and capabilities over the next 3-5 years. You will plan how we evolve our team, tools and tech and roadmap which delivery areas can be optimised, automated, or outsourced. Technology Adoption & Workflow Integration Tech Enablement: Unlike the product developers, your role is to identify and roll out tools that help the team be more effective. You will own and review the department's tool stack to ensure it supports the team's needs whilst considering cost and GP implications. Project Management & Rollout: You will act as the project manager for new tools and technology. You will ensure builds meet specifications and, crucially, oversee the rollout to ensure new tech is successfully embedded into day-to-day ways of working. Adoption & Compliance: You will be responsible for ensuring teams adopt these tools and processes. You will keep oversight of team and account usage, and support team members with challenges or feedback. Talent Capabilities & Workforce Planning Skills Strategy: You will ensure we have the right skills in place for the future. You will identify the need for technical training content and project manage its creation to close capability gaps. Team Development: You will ensure we are continuously developing the team's capabilities, striving to be the market leader by equipping our people with the tools they need to succeed. Recruitment & Resourcing: Working alongside the People Team, you will help shape job descriptions and identify suitable candidates to ensure our recruitment strategy aligns with the long-term operational vision. Commercial Leadership & Growth Client KPIs: You will track and monitor account KPIs, identifying threats or areas or opportunity, working with teams to plan a new course of action when needed. New Business: You will lead and support new business pitches across Paid Media channels, fluently demonstrating how the team, tools, and technology drive critical value for the prospective client. Client Relationships: You will build solid, long-lasting relationships with key client stakeholders, acting as a commercially astute leader who can identify potential flags or performance-related issues early. Cross-Department Collaboration: You will work collaboratively with other Directors and Heads of Department to ensure consistency of delivery across Paid Media and the wider agency. About You An Operational Leader: You have a track record of transforming how teams work. You look at a department and see opportunities for efficiency, automation, and better processes. A Change Agent: You are experienced in change management - specifically in getting large teams to adopt new tools and processes. A Strategic Planner: You can look 3-5 years into the future to predict what skills and capabilities a leading agency will need. Commercially Astute: You understand that operational efficiency drives margin. You can balance the need for robust process with the need for commercial agility. Collaborative: You can work alongside craft specialists (eg. Head of Paid Search, Head of Paid Social) to ensure their technical vision is executable in the real world. Starting salary from: £64,900 (+£6k London weighting if you are live within the Greater London area) What makes us different We are proud to be listed on the "Flexa 100" Most Flexible Companies to work for and to be officially recognised as a Great Place to Work . Alongside our amazing culture, here's what else makes us standout as a great employer: Flexible, hybrid working options - as per ways of working charter 4.5 day working week Private medical insurance with access to EAP Impression funded specialist therapy sessions, up to 6 sessions where Impression funds 50% of the cost Enhanced sick pay Access to OpenUp, a virtual therapy platform Enhanced parental leave 28 days annual leave, plus bank holiday Life leave - when something unexpected happens in your life and you need some paid leave Pregnancy loss and parental bereavement leave Compassionate leave Eye-care vouchers Opportunity to save on and spread the cost of new tech through Techscheme Travel to work scheme Railcard salary sacrifice scheme Budget for books, tools and software A full social calendar Summer and Christmas party (off-site) Chance to attend national and international conferences Top Apple equipment to use at work Savings on bikes and accessories through Cyclescheme Contributory pension schee The usual agency stuff - office dogs, drinks fridge, ping pong and foosball, tea and coffee and office snacks Diversity, Equity & Inclusion We're listening and we're learning. We're committed to embracing diversity and promoting equal opportunities, both within our teams and through the services we provide. But we know we still have work to do. Improving fairness - in our agency and our industry - is something we're passionate about, and we're committed to having the conversations, making the changes and helping other businesses to do the same. We pledge to promote equal opportunities and, as per the Equality Act 2010, will not tolerate discrimination on the grounds of: gender, gender identity, marital status, sexual orientation, race, colour, nationality, religion, age, disability, caring responsibilities or beliefs. We'll also make every effort to represent different genders, ethnicities, socio-economic backgrounds and sexualities at the events, panels and discussions we run. Strictly no recruitment agencies.
Dec 18, 2025
Full time
Impression Digital Impression is a multi-award winning, high growth digital marketing agency based in Nottingham, London and Manchester. We are Digital Growth Specialists helping ambitious global brands push boundaries. We define and deliver integrated digital strategies that transform our clients from market players to market leaders. As we embark on another year of accelerated growth we're looking for a Head of Marketing to help us lead the charge. Our agency wouldn't be what it is today without our incredible people. Our diverse team encompasses expertise across the digital landscape which enables us to accelerate change and results, driving business growth faster. Our collaborative, creative and inclusive culture helps build our reputation as a leading digital employer and we are committed to nurturing and developing people to their full potential. Recognising that we are a part of something much bigger, we're on a mission to use business as a force for good. We're actively committed to creating a positive impact for our people, planet and community. The Role We are looking for a strategic Director within our Paid Media department to act as the effectiveness backbone of our team. While our Heads of service define what we do, you will define how we do it. You will be responsible for the 3-5 year vision of the department's delivery model. Your mission is to enable and empower our teams to deliver industry-leading work effectively and efficiently, ensuring we have the right skills, processes, and technology embedded into our daily workflows. This is more than an operational role - you will ensure that we develop a department that can truly enact on our agency's promises - account performance and growth. You will bridge the gap between technical innovation and practical application, ensuring our agency leads from the front when it comes to delivering industry-defining work. Key Responsibilities Delivery Effectiveness Workflow optimisation: You will proactively work with delivery teams to discover operational pain points and bottlenecks. You are responsible for identifying why a process is failing and implementing the structural changes needed to fix it. Complex Problem Solving: You will act as a senior support for our client portfolio, supporting delivery teams with complex problems and guiding them through challenging client or technical scenarios to ensure successful resolutions. Team Synergy: You are responsible for ensuring effective working relationships and collaboration within team units. You will oversee the setup of account teams to ensure they are structured to deliver as best they can, breaking down silos between roles. Continuous Improvement: You will proactively identify new areas of opportunity across the Paid Media landscape to improve delivery or output, ensuring that our initiatives lead to improved delivery of work and increased client retention. Future Vision: You will build the vision for the Paid Media team's structure and capabilities over the next 3-5 years. You will plan how we evolve our team, tools and tech and roadmap which delivery areas can be optimised, automated, or outsourced. Technology Adoption & Workflow Integration Tech Enablement: Unlike the product developers, your role is to identify and roll out tools that help the team be more effective. You will own and review the department's tool stack to ensure it supports the team's needs whilst considering cost and GP implications. Project Management & Rollout: You will act as the project manager for new tools and technology. You will ensure builds meet specifications and, crucially, oversee the rollout to ensure new tech is successfully embedded into day-to-day ways of working. Adoption & Compliance: You will be responsible for ensuring teams adopt these tools and processes. You will keep oversight of team and account usage, and support team members with challenges or feedback. Talent Capabilities & Workforce Planning Skills Strategy: You will ensure we have the right skills in place for the future. You will identify the need for technical training content and project manage its creation to close capability gaps. Team Development: You will ensure we are continuously developing the team's capabilities, striving to be the market leader by equipping our people with the tools they need to succeed. Recruitment & Resourcing: Working alongside the People Team, you will help shape job descriptions and identify suitable candidates to ensure our recruitment strategy aligns with the long-term operational vision. Commercial Leadership & Growth Client KPIs: You will track and monitor account KPIs, identifying threats or areas or opportunity, working with teams to plan a new course of action when needed. New Business: You will lead and support new business pitches across Paid Media channels, fluently demonstrating how the team, tools, and technology drive critical value for the prospective client. Client Relationships: You will build solid, long-lasting relationships with key client stakeholders, acting as a commercially astute leader who can identify potential flags or performance-related issues early. Cross-Department Collaboration: You will work collaboratively with other Directors and Heads of Department to ensure consistency of delivery across Paid Media and the wider agency. About You An Operational Leader: You have a track record of transforming how teams work. You look at a department and see opportunities for efficiency, automation, and better processes. A Change Agent: You are experienced in change management - specifically in getting large teams to adopt new tools and processes. A Strategic Planner: You can look 3-5 years into the future to predict what skills and capabilities a leading agency will need. Commercially Astute: You understand that operational efficiency drives margin. You can balance the need for robust process with the need for commercial agility. Collaborative: You can work alongside craft specialists (eg. Head of Paid Search, Head of Paid Social) to ensure their technical vision is executable in the real world. Starting salary from: £64,900 (+£6k London weighting if you are live within the Greater London area) What makes us different We are proud to be listed on the "Flexa 100" Most Flexible Companies to work for and to be officially recognised as a Great Place to Work . Alongside our amazing culture, here's what else makes us standout as a great employer: Flexible, hybrid working options - as per ways of working charter 4.5 day working week Private medical insurance with access to EAP Impression funded specialist therapy sessions, up to 6 sessions where Impression funds 50% of the cost Enhanced sick pay Access to OpenUp, a virtual therapy platform Enhanced parental leave 28 days annual leave, plus bank holiday Life leave - when something unexpected happens in your life and you need some paid leave Pregnancy loss and parental bereavement leave Compassionate leave Eye-care vouchers Opportunity to save on and spread the cost of new tech through Techscheme Travel to work scheme Railcard salary sacrifice scheme Budget for books, tools and software A full social calendar Summer and Christmas party (off-site) Chance to attend national and international conferences Top Apple equipment to use at work Savings on bikes and accessories through Cyclescheme Contributory pension schee The usual agency stuff - office dogs, drinks fridge, ping pong and foosball, tea and coffee and office snacks Diversity, Equity & Inclusion We're listening and we're learning. We're committed to embracing diversity and promoting equal opportunities, both within our teams and through the services we provide. But we know we still have work to do. Improving fairness - in our agency and our industry - is something we're passionate about, and we're committed to having the conversations, making the changes and helping other businesses to do the same. We pledge to promote equal opportunities and, as per the Equality Act 2010, will not tolerate discrimination on the grounds of: gender, gender identity, marital status, sexual orientation, race, colour, nationality, religion, age, disability, caring responsibilities or beliefs. We'll also make every effort to represent different genders, ethnicities, socio-economic backgrounds and sexualities at the events, panels and discussions we run. Strictly no recruitment agencies.
Agentur : Havas Media Group Stellenbeschreibung : Senior Strategy Partner, Arena About the role: Arena is part of Havas. Arena is in search of a maverick player to join our department. Arena is on an upward trajectory, working with market leading brands with lots of momentum. We believe that strategy should be the engine of growth, central to the organisation and the 'first person consult' for our people and our clients.We are an agency in its ascendancy. Three years ago, we were borne out of the coming together of two small agencies and the culture first clients from the Havas Media Network. The thinking behind our proposition was borne from two truths. Clients can find small, creative culture-first media agencies who don't have the tools and tech of the big networks. Conversely, the larger agencies don't have the creative, cultural edge of the smaller indies. Put simply, the plan was to bring two aspects together. It's worked. We've doubled in billings for the last two years in a row. In 2024 we converted £9.88 of every £10 we pitched for. We have brought in clients like SEGA, Red Bull, Penguin, Pokémon and Dr Martens to sit alongside the likes of UKTV, Puma and Bumble.We are now looking to the next phase of growth. Our philosophy is the best time to transform is when you are at the top of your game, so we are looking for a strategy lead to help us on this journey. Our Philosophy We are a different flavour of Media Agency. We exist to catapult brands with a challenger mindset into the stratosphere. We work with brands who want to create, disrupt, innovate and challenge the status quo in their categories, be that as the market leader, new entrant or thought leader, working as their agents of change for growth.As demonstrated by our growth we are leading in the creative media space, but we want to push further. We see the future through the lens of connecting the best of what media agencies do with the best of what the Havas Village has to offer. Connecting Audience Propensity to P/O/E Activation to Optimising Sales through site/app/shoppable ad formats to CRM/Retargeting and back to Lifetime Value that pushes back into Audience Propensity. To det us there it will take a Village with the media agency working as the connective thread throughout. This role is the driver, and the heart of that connectivity. In this role, you will: Be responsible for driving the direction of Arena both as a brand and the strategic quality of output for Arena.You will report directly into the Group Head of Strategy for the Havas Media Network with a dotted line into the Head of Arena. Business transformation for Arena and our clients: Be 'first person consult' to both clients, Head of Arena, and amongst strategic peers. The go to for strategic advice on the big business challenges and digital transformation journey. Setting the Digital and Data ambition for the agency. This includes digital brand, performance and commerce and creating a connected story that is easy for our clients and people to understand and believe in. Develop sophisticated digital and data transformation road maps for key clients (incl. unified measurement and reporting). Take the complexity out and make it simple for senior clients to buy. There should be a heavy emphasis on how we use clients' first party data, or if they can't access it, how we overcome that with data we can access, to accelerate their growth. Lead the monthly Transformation Dinners with Gate One for key clients. Foster a culture of digital and data innovation that leads to award winning work by building long term audience-led strategies for clients and with media owners. Lead the charge on Converged in the agency. Drive adoption and embed it in the core of the way we think and plan. Work with the CSA team to build stronger relationships between planners and analysts. Teach teams to extract the audience intelligence that gives us competitive advantage. Work with CSA to envisage, create and sell new tools that will drive client growth through better audience insight, better measurement, better optimisation etc. Work with the MPs/CPs to uncover new (commercial) opportunities. Inspire the planners across the agency to think more progressively than 'comms planning' i.e. think about the entire customer journey. Work in tandem with the CSA and group digital strategists. Prioritise opportunities and direct them to the most productive opportunities. Live our meaningfully daring philosophy to drive growth for clients and the Arena business. New Business: Hold the pen on the story, across any format and produce a clear bounce off point for creative teams to work from. Be a key player in winning new business, championing data and connectivity at the heart of every pitch. Industry: Craft daring thought leadership - support with leadership agency pieces and create your own individual pieces to be published in trade and wider press. Elevate the agency's profile through playing a critical role in bold thought leadership through events (internally and externally), case studies, articles, and award-winning work. Champion media owner relationships and obtain first-mover advantages in leveraging smart media owner data e.g. Amazon Market Cloud (AMC), MIQ TV Intelligence, Dunhumby Retail data, to drive greater connectivity and performance for our clients. Speak on industry panels, judge at awards and craft the award narratives. Team Foster a culture of curiosity and inspire the Arena team, working with the SLT of Arena and Strategy, driving engine force of both Arena and the wider agency. Work closely with the Strategy Partner we already have in place. She is more creatively driven. This role is the ying to her yang and together they give us cultural advantage (with creative thinking) and operational advantage (with stronger performance, data and digital thinking). Work with the Data and Analytics specialists to connect the culture first work we to tangible business outcomes. Work with MPs/CPs to feed digital/data strategy into the client business plans. Village: Connect and collaborate with specialist departments in the Havas Media Network and specialist agencies in the Havas Village to create bespoke solutions for client. Work with Arena MD to connect with key Havas Village agencies - DMPG, Helia, Inviqa, Gate One - to create a connected process that we can take to existing clients and use in pitches to win new clients. Team / Reporting Lines Reporting into the Group Head of Strategy with a dotted line into the Arena MD and overseeing the Arena Strategy Partner. Core skills: Excellence in using, applying and understanding data to digitally transform businesses Lateral thinking and against the grain mentality Problem solver for a diverse range of businesses Storytelling and sell- The ability to develop a compelling narrative and sell ideas Sound marketing knowledge - from both the advertising and media world Brevity - the ability to boil down a problem and solution into a distinctive strategic bounce off point Knowledge of the wider comms ecosystem including media, partnerships and sponsorship As well as understanding of measurement and effectiveness foundations A doer, not just a thinker - making sure your strategies are both well evidenced and activated Musts: Minimum 8 years' experience, across marketing industry. Ability to work at pace on clients, which demand speed and quality. Preferable: + Experience challenger/disrupted brands and or entertainment marketing + Experience - creative/media/client Vertragsart : Permanent In der Havas Gruppe sind wir stolz darauf, allen potenziellen Mitarbeitern gleiche Chancen bieten zu können und keine Diskriminierung zu tolerieren. Wir sind ein Arbeitgeber, der sich für Chancengleichheit einsetzt
Dec 18, 2025
Full time
Agentur : Havas Media Group Stellenbeschreibung : Senior Strategy Partner, Arena About the role: Arena is part of Havas. Arena is in search of a maverick player to join our department. Arena is on an upward trajectory, working with market leading brands with lots of momentum. We believe that strategy should be the engine of growth, central to the organisation and the 'first person consult' for our people and our clients.We are an agency in its ascendancy. Three years ago, we were borne out of the coming together of two small agencies and the culture first clients from the Havas Media Network. The thinking behind our proposition was borne from two truths. Clients can find small, creative culture-first media agencies who don't have the tools and tech of the big networks. Conversely, the larger agencies don't have the creative, cultural edge of the smaller indies. Put simply, the plan was to bring two aspects together. It's worked. We've doubled in billings for the last two years in a row. In 2024 we converted £9.88 of every £10 we pitched for. We have brought in clients like SEGA, Red Bull, Penguin, Pokémon and Dr Martens to sit alongside the likes of UKTV, Puma and Bumble.We are now looking to the next phase of growth. Our philosophy is the best time to transform is when you are at the top of your game, so we are looking for a strategy lead to help us on this journey. Our Philosophy We are a different flavour of Media Agency. We exist to catapult brands with a challenger mindset into the stratosphere. We work with brands who want to create, disrupt, innovate and challenge the status quo in their categories, be that as the market leader, new entrant or thought leader, working as their agents of change for growth.As demonstrated by our growth we are leading in the creative media space, but we want to push further. We see the future through the lens of connecting the best of what media agencies do with the best of what the Havas Village has to offer. Connecting Audience Propensity to P/O/E Activation to Optimising Sales through site/app/shoppable ad formats to CRM/Retargeting and back to Lifetime Value that pushes back into Audience Propensity. To det us there it will take a Village with the media agency working as the connective thread throughout. This role is the driver, and the heart of that connectivity. In this role, you will: Be responsible for driving the direction of Arena both as a brand and the strategic quality of output for Arena.You will report directly into the Group Head of Strategy for the Havas Media Network with a dotted line into the Head of Arena. Business transformation for Arena and our clients: Be 'first person consult' to both clients, Head of Arena, and amongst strategic peers. The go to for strategic advice on the big business challenges and digital transformation journey. Setting the Digital and Data ambition for the agency. This includes digital brand, performance and commerce and creating a connected story that is easy for our clients and people to understand and believe in. Develop sophisticated digital and data transformation road maps for key clients (incl. unified measurement and reporting). Take the complexity out and make it simple for senior clients to buy. There should be a heavy emphasis on how we use clients' first party data, or if they can't access it, how we overcome that with data we can access, to accelerate their growth. Lead the monthly Transformation Dinners with Gate One for key clients. Foster a culture of digital and data innovation that leads to award winning work by building long term audience-led strategies for clients and with media owners. Lead the charge on Converged in the agency. Drive adoption and embed it in the core of the way we think and plan. Work with the CSA team to build stronger relationships between planners and analysts. Teach teams to extract the audience intelligence that gives us competitive advantage. Work with CSA to envisage, create and sell new tools that will drive client growth through better audience insight, better measurement, better optimisation etc. Work with the MPs/CPs to uncover new (commercial) opportunities. Inspire the planners across the agency to think more progressively than 'comms planning' i.e. think about the entire customer journey. Work in tandem with the CSA and group digital strategists. Prioritise opportunities and direct them to the most productive opportunities. Live our meaningfully daring philosophy to drive growth for clients and the Arena business. New Business: Hold the pen on the story, across any format and produce a clear bounce off point for creative teams to work from. Be a key player in winning new business, championing data and connectivity at the heart of every pitch. Industry: Craft daring thought leadership - support with leadership agency pieces and create your own individual pieces to be published in trade and wider press. Elevate the agency's profile through playing a critical role in bold thought leadership through events (internally and externally), case studies, articles, and award-winning work. Champion media owner relationships and obtain first-mover advantages in leveraging smart media owner data e.g. Amazon Market Cloud (AMC), MIQ TV Intelligence, Dunhumby Retail data, to drive greater connectivity and performance for our clients. Speak on industry panels, judge at awards and craft the award narratives. Team Foster a culture of curiosity and inspire the Arena team, working with the SLT of Arena and Strategy, driving engine force of both Arena and the wider agency. Work closely with the Strategy Partner we already have in place. She is more creatively driven. This role is the ying to her yang and together they give us cultural advantage (with creative thinking) and operational advantage (with stronger performance, data and digital thinking). Work with the Data and Analytics specialists to connect the culture first work we to tangible business outcomes. Work with MPs/CPs to feed digital/data strategy into the client business plans. Village: Connect and collaborate with specialist departments in the Havas Media Network and specialist agencies in the Havas Village to create bespoke solutions for client. Work with Arena MD to connect with key Havas Village agencies - DMPG, Helia, Inviqa, Gate One - to create a connected process that we can take to existing clients and use in pitches to win new clients. Team / Reporting Lines Reporting into the Group Head of Strategy with a dotted line into the Arena MD and overseeing the Arena Strategy Partner. Core skills: Excellence in using, applying and understanding data to digitally transform businesses Lateral thinking and against the grain mentality Problem solver for a diverse range of businesses Storytelling and sell- The ability to develop a compelling narrative and sell ideas Sound marketing knowledge - from both the advertising and media world Brevity - the ability to boil down a problem and solution into a distinctive strategic bounce off point Knowledge of the wider comms ecosystem including media, partnerships and sponsorship As well as understanding of measurement and effectiveness foundations A doer, not just a thinker - making sure your strategies are both well evidenced and activated Musts: Minimum 8 years' experience, across marketing industry. Ability to work at pace on clients, which demand speed and quality. Preferable: + Experience challenger/disrupted brands and or entertainment marketing + Experience - creative/media/client Vertragsart : Permanent In der Havas Gruppe sind wir stolz darauf, allen potenziellen Mitarbeitern gleiche Chancen bieten zu können und keine Diskriminierung zu tolerieren. Wir sind ein Arbeitgeber, der sich für Chancengleichheit einsetzt
Agency : Havas Media Group Job Description : Senior Strategy Partner, Arena About the role: Arena is part of Havas. Arena is in search of a maverick player to join our department. Arena is on an upward trajectory, working with market leading brands with lots of momentum. We believe that strategy should be the engine of growth, central to the organisation and the 'first person consult' for our people and our clients.We are an agency in its ascendancy. Three years ago, we were borne out of the coming together of two small agencies and the culture first clients from the Havas Media Network. The thinking behind our proposition was borne from two truths. Clients can find small, creative culture-first media agencies who don't have the tools and tech of the big networks. Conversely, the larger agencies don't have the creative, cultural edge of the smaller indies. Put simply, the plan was to bring two aspects together. It's worked. We've doubled in billings for the last two years in a row. In 2024 we converted £9.88 of every £10 we pitched for. We have brought in clients like SEGA, Red Bull, Penguin, Pokémon and Dr Martens to sit alongside the likes of UKTV, Puma and Bumble.We are now looking to the next phase of growth. Our philosophy is the best time to transform is when you are at the top of your game, so we are looking for a strategy lead to help us on this journey. Our Philosophy We are a different flavour of Media Agency. We exist to catapult brands with a challenger mindset into the stratosphere. We work with brands who want to create, disrupt, innovate and challenge the status quo in their categories, be that as the market leader, new entrant or thought leader, working as their agents of change for growth.As demonstrated by our growth we are leading in the creative media space, but we want to push further. We see the future through the lens of connecting the best of what media agencies do with the best of what the Havas Village has to offer. Connecting Audience Propensity to P/O/E Activation to Optimising Sales through site/app/shoppable ad formats to CRM/Retargeting and back to Lifetime Value that pushes back into Audience Propensity. To det us there it will take a Village with the media agency working as the connective thread throughout. This role is the driver, and the heart of that connectivity. In this role, you will: Be responsible for driving the direction of Arena both as a brand and the strategic quality of output for Arena.You will report directly into the Group Head of Strategy for the Havas Media Network with a dotted line into the Head of Arena. Business transformation for Arena and our clients: Be 'first person consult' to both clients, Head of Arena, and amongst strategic peers. The go to for strategic advice on the big business challenges and digital transformation journey. Setting the Digital and Data ambition for the agency. This includes digital brand, performance and commerce and creating a connected story that is easy for our clients and people to understand and believe in. Develop sophisticated digital and data transformation road maps for key clients (incl. unified measurement and reporting). Take the complexity out and make it simple for senior clients to buy. There should be a heavy emphasis on how we use clients' first party data, or if they can't access it, how we overcome that with data we can access, to accelerate their growth. Lead the monthly Transformation Dinners with Gate One for key clients. Foster a culture of digital and data innovation that leads to award winning work by building long term audience-led strategies for clients and with media owners. Lead the charge on Converged in the agency. Drive adoption and embed it in the core of the way we think and plan. Work with the CSA team to build stronger relationships between planners and analysts. Teach teams to extract the audience intelligence that gives us competitive advantage. Work with CSA to envisage, create and sell new tools that will drive client growth through better audience insight, better measurement, better optimisation etc. Work with the MPs/CPs to uncover new (commercial) opportunities. Inspire the planners across the agency to think more progressively than 'comms planning' i.e. think about the entire customer journey. Work in tandem with the CSA and group digital strategists. Prioritise opportunities and direct them to the most productive opportunities. Live our meaningfully daring philosophy to drive growth for clients and the Arena business. New Business: Hold the pen on the story, across any format and produce a clear bounce off point for creative teams to work from. Be a key player in winning new business, championing data and connectivity at the heart of every pitch. Industry: Craft daring thought leadership - support with leadership agency pieces and create your own individual pieces to be published in trade and wider press. Elevate the agency's profile through playing a critical role in bold thought leadership through events (internally and externally), case studies, articles, and award-winning work. Champion media owner relationships and obtain first-mover advantages in leveraging smart media owner data e.g. Amazon Market Cloud (AMC), MIQ TV Intelligence, Dunhumby Retail data, to drive greater connectivity and performance for our clients. Speak on industry panels, judge at awards and craft the award narratives. Team Foster a culture of curiosity and inspire the Arena team, working with the SLT of Arena and Strategy, driving engine force of both Arena and the wider agency. Work closely with the Strategy Partner we already have in place. She is more creatively driven. This role is the ying to her yang and together they give us cultural advantage (with creative thinking) and operational advantage (with stronger performance, data and digital thinking). Work with the Data and Analytics specialists to connect the culture first work we to tangible business outcomes. Work with MPs/CPs to feed digital/data strategy into the client business plans. Village: Connect and collaborate with specialist departments in the Havas Media Network and specialist agencies in the Havas Village to create bespoke solutions for client. Work with Arena MD to connect with key Havas Village agencies - DMPG, Helia, Inviqa, Gate One - to create a connected process that we can take to existing clients and use in pitches to win new clients. Team / Reporting Lines Reporting into the Group Head of Strategy with a dotted line into the Arena MD and overseeing the Arena Strategy Partner. Core skills: Excellence in using, applying and understanding data to digitally transform businesses Lateral thinking and against the grain mentality Problem solver for a diverse range of businesses Storytelling and sell- The ability to develop a compelling narrative and sell ideas Sound marketing knowledge - from both the advertising and media world Brevity - the ability to boil down a problem and solution into a distinctive strategic bounce off point Knowledge of the wider comms ecosystem including media, partnerships and sponsorship As well as understanding of measurement and effectiveness foundations A doer, not just a thinker - making sure your strategies are both well evidenced and activated Musts: Minimum 8 years' experience, across marketing industry. Ability to work at pace on clients, which demand speed and quality. Preferable: + Experience challenger/disrupted brands and or entertainment marketing + Experience - creative/media/client Contract Type : Permanent Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and
Dec 18, 2025
Full time
Agency : Havas Media Group Job Description : Senior Strategy Partner, Arena About the role: Arena is part of Havas. Arena is in search of a maverick player to join our department. Arena is on an upward trajectory, working with market leading brands with lots of momentum. We believe that strategy should be the engine of growth, central to the organisation and the 'first person consult' for our people and our clients.We are an agency in its ascendancy. Three years ago, we were borne out of the coming together of two small agencies and the culture first clients from the Havas Media Network. The thinking behind our proposition was borne from two truths. Clients can find small, creative culture-first media agencies who don't have the tools and tech of the big networks. Conversely, the larger agencies don't have the creative, cultural edge of the smaller indies. Put simply, the plan was to bring two aspects together. It's worked. We've doubled in billings for the last two years in a row. In 2024 we converted £9.88 of every £10 we pitched for. We have brought in clients like SEGA, Red Bull, Penguin, Pokémon and Dr Martens to sit alongside the likes of UKTV, Puma and Bumble.We are now looking to the next phase of growth. Our philosophy is the best time to transform is when you are at the top of your game, so we are looking for a strategy lead to help us on this journey. Our Philosophy We are a different flavour of Media Agency. We exist to catapult brands with a challenger mindset into the stratosphere. We work with brands who want to create, disrupt, innovate and challenge the status quo in their categories, be that as the market leader, new entrant or thought leader, working as their agents of change for growth.As demonstrated by our growth we are leading in the creative media space, but we want to push further. We see the future through the lens of connecting the best of what media agencies do with the best of what the Havas Village has to offer. Connecting Audience Propensity to P/O/E Activation to Optimising Sales through site/app/shoppable ad formats to CRM/Retargeting and back to Lifetime Value that pushes back into Audience Propensity. To det us there it will take a Village with the media agency working as the connective thread throughout. This role is the driver, and the heart of that connectivity. In this role, you will: Be responsible for driving the direction of Arena both as a brand and the strategic quality of output for Arena.You will report directly into the Group Head of Strategy for the Havas Media Network with a dotted line into the Head of Arena. Business transformation for Arena and our clients: Be 'first person consult' to both clients, Head of Arena, and amongst strategic peers. The go to for strategic advice on the big business challenges and digital transformation journey. Setting the Digital and Data ambition for the agency. This includes digital brand, performance and commerce and creating a connected story that is easy for our clients and people to understand and believe in. Develop sophisticated digital and data transformation road maps for key clients (incl. unified measurement and reporting). Take the complexity out and make it simple for senior clients to buy. There should be a heavy emphasis on how we use clients' first party data, or if they can't access it, how we overcome that with data we can access, to accelerate their growth. Lead the monthly Transformation Dinners with Gate One for key clients. Foster a culture of digital and data innovation that leads to award winning work by building long term audience-led strategies for clients and with media owners. Lead the charge on Converged in the agency. Drive adoption and embed it in the core of the way we think and plan. Work with the CSA team to build stronger relationships between planners and analysts. Teach teams to extract the audience intelligence that gives us competitive advantage. Work with CSA to envisage, create and sell new tools that will drive client growth through better audience insight, better measurement, better optimisation etc. Work with the MPs/CPs to uncover new (commercial) opportunities. Inspire the planners across the agency to think more progressively than 'comms planning' i.e. think about the entire customer journey. Work in tandem with the CSA and group digital strategists. Prioritise opportunities and direct them to the most productive opportunities. Live our meaningfully daring philosophy to drive growth for clients and the Arena business. New Business: Hold the pen on the story, across any format and produce a clear bounce off point for creative teams to work from. Be a key player in winning new business, championing data and connectivity at the heart of every pitch. Industry: Craft daring thought leadership - support with leadership agency pieces and create your own individual pieces to be published in trade and wider press. Elevate the agency's profile through playing a critical role in bold thought leadership through events (internally and externally), case studies, articles, and award-winning work. Champion media owner relationships and obtain first-mover advantages in leveraging smart media owner data e.g. Amazon Market Cloud (AMC), MIQ TV Intelligence, Dunhumby Retail data, to drive greater connectivity and performance for our clients. Speak on industry panels, judge at awards and craft the award narratives. Team Foster a culture of curiosity and inspire the Arena team, working with the SLT of Arena and Strategy, driving engine force of both Arena and the wider agency. Work closely with the Strategy Partner we already have in place. She is more creatively driven. This role is the ying to her yang and together they give us cultural advantage (with creative thinking) and operational advantage (with stronger performance, data and digital thinking). Work with the Data and Analytics specialists to connect the culture first work we to tangible business outcomes. Work with MPs/CPs to feed digital/data strategy into the client business plans. Village: Connect and collaborate with specialist departments in the Havas Media Network and specialist agencies in the Havas Village to create bespoke solutions for client. Work with Arena MD to connect with key Havas Village agencies - DMPG, Helia, Inviqa, Gate One - to create a connected process that we can take to existing clients and use in pitches to win new clients. Team / Reporting Lines Reporting into the Group Head of Strategy with a dotted line into the Arena MD and overseeing the Arena Strategy Partner. Core skills: Excellence in using, applying and understanding data to digitally transform businesses Lateral thinking and against the grain mentality Problem solver for a diverse range of businesses Storytelling and sell- The ability to develop a compelling narrative and sell ideas Sound marketing knowledge - from both the advertising and media world Brevity - the ability to boil down a problem and solution into a distinctive strategic bounce off point Knowledge of the wider comms ecosystem including media, partnerships and sponsorship As well as understanding of measurement and effectiveness foundations A doer, not just a thinker - making sure your strategies are both well evidenced and activated Musts: Minimum 8 years' experience, across marketing industry. Ability to work at pace on clients, which demand speed and quality. Preferable: + Experience challenger/disrupted brands and or entertainment marketing + Experience - creative/media/client Contract Type : Permanent Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and
Be a part of something bigger Our Story At Radar Healthcare, we're dedicated to improving patient safety by bringing together the expertise of healthcare professionals and the power of intuitive software. Our innovative platform has been developed in partnership with industry experts to ensure organisations always meet regulatory standards - making it easier than ever for healthcare providers to deliver top-quality care to their patients. We're on a mission to become a world-leading health-tech pioneer, and we know that we can only achieve this with the help of talented individuals like you. If you're passionate about improving healthcare outcomes and want to work in a team of like-minded individuals, we invite you to join us on our journey. So if you're up for an exciting challenge and want to be part of a team that's making a real impact, we'd love to hear from you! Our Values At Radar Healthcare, we are all proud of our values-led, open, supportive and inclusive culture. It's just as important that anyone joining our friendly team share the same values as us, to ensure we're all on the same page from day one, so we're looking for people who feel aligned to the following: Customer focused with a partnership approach Open, honest and transparent Innovative Ethical, trustworthy and caring Our People & Culture At Radar Healthcare, we understand and celebrate the fact that our people are our best assets! We are proud to showcase our diverse and passionate talent that encapsulates our vision, purpose and values in our shared mission of innovation in healthcare. We're an ambitious but caring team, and so supporting our colleagues and partners is always a top priority. Not to mention, we're not all work and no play - we love getting together to celebrate our achievements together in various settings, whether it be our winter and summer socials, our people-led full company days, team get togethers or simply just interacting and supporting one another over coffee breaks either remotely or in person at our amazing Leeds office. We're also proud to be Great Place to Work-Certified, named one of the UK's Top 100 Companies to work For 2025, one of the Top 20 Tech Companies to work For, and awarded Two Star Accreditation from Best Companies, recognising 'Outstanding' levels of workplace engagement. The Opportunity Radar Healthcare's new Talent Acquisition Partner This is more than just a recruitment role-it's a chance to shape the future of our business by building the teams that will drive us forward. You'll be a trusted subject matter expert to leaders across the organisation, influencing hiring decisions and ensuring we attract the very best talent in the globally. You'll have the autonomy to design and deliver creative sourcing strategies, champion diversity and inclusion, and elevate our employer brand to stand out in a competitive market. From partnering on workforce planning to creating exceptional candidate experiences, you'll play a pivotal role in helping Radar Healthcare achieve its mission to improve patient safety and quality of care. This role is perfect for someone who thrives in a fast-paced, high-growth environment, loves building relationships, and is passionate about making a real impact through people What you'll be doing to make a difference: Partner with Leaders: Work closely with hiring managers to understand workforce needs and craft recruitment strategies. Own the Process: Manage end-to-end recruitment for technical, commercial, and operational roles. Source Creatively: Use LinkedIn Recruiter and other tools to find top talent across the UK and US. Champion Candidate Experience: Deliver a smooth, transparent, and inclusive process that candidates love. Leverage Data: Track KPIs and use insights to continuously improve. Promote Our Brand: Showcase Radar Healthcare's culture through social media and campaigns. Stay Compliant: Keep everything GDPR-friendly and up-to-date in Teamtailor ATS. Your journey so far Proven Recruitment Expertise: experienced in talent acquisition, ideally within SaaS, technology, or healthcare sectors. Full-Cycle Recruitment Experience: From briefing and sourcing to offer negotiation and onboarding. Sourcing Mastery: Hands-on experience using LinkedIn Recruiter to identify and engage talent across UK and US markets. ATS Proficiency: Skilled in managing pipelines and workflows in Teamtailor (or similar). Stakeholder Management: Ability to build strong relationships with hiring managers and influence decisions with data-driven insights. Employer Branding Know-How: Experience creating engaging job ads and leveraging social media to attract talent. Data-Driven Approach: Comfortable tracking metrics like time-to-hire, cost-per-hire, and candidate experience scores to improve processes. Compliance Awareness: Promote fair and unbiased hiring practices, ensuring diversity and inclusion are embedded in every decision as well as strong understanding of GDPR. Adaptability & Collaboration: Thrive in a fast-paced, growing business where priorities can shift quickly. Even better if you Experience recruiting for SaaS organisations. Understand healthcare workforce challenges. Experience sourcing talent in the US market The Bigger Picture Whilst we value professional experiences and qualifications, we're committed to maintaining a culture of growth and development here at Radar Healthcare. We take into account each candidate's demonstrable skillset, drive and ethos so even if you don't feel 100% qualified for the role - we welcome you to connect with us. We'd love to hear from passionate candidates from all backgrounds that align themselves with our company values and are excited to make a difference in healthcare! What we offer in return A competitive salary of up to £50,000 per year, dependent on experience Values-led culture - we're extremely proud of our culture. Learn more about what makes it special here Learning & development budget of £1,000 each year to drive your own professional development Flexible working - We believe in empowering our team to work in a way that suits them best. Whether you're an early bird or prefer working from home most of the time, we trust you to get the job done around our core hours. We have a base expectation of 1 day per month in the office but outside of this, although we have a fantastic office in the heart of Leeds (complete with a rooftop bar for the summer months), the choice is yours! ️ 25 days holiday (+ bank holidays) continually increasing with service, plus the option to buy up to a week to suit whatever exotic adventures or big life events you have planned for the year ahead Birthdays off and a surprise through the letterbox - we love to make a song and dance about every year around the sun! Charity leave - giving back is important to us, so we empower all our team members to support charity every year on company time Mental healthcare - Face to face counselling support, an app, and an Employee Assistance Program and many colleagues trained in mental health first aid ️ Healthcare - Cover with Medicash, you get money back when you spend on health appointments e.g. physio, dental, optician, prescriptions, private GP + more Life cover - a pay-out of 3x your salary to support your beneficiaries if the worst happened Compassionate leave of up to 5 days time off if you lose a loved one Paid sick leave - Enhanced sick pay after 6 months (increasing with service) Enhanced family leave - Primary caregivers (maternity/adoption); 16 weeks full pay, 10 weeks half pay & secondary caregivers (paternity); 2 weeks full pay and another 2 weeks full pay to take in your new arrivals first year of life (once you have been with us for 1 year) Pension - We're invested in your future, we contribute 3% of your salary to your pension pot, helping you save up for those golden years! Technology - Rest assured, we'll have a laptop all set up and ready for you on your first day. Additionally, in your first week, we'll conduct a WFH risk assessment to ensure you have everything you need, including a second screen, keyboard, mouse, and any other goodies! Dog friendly office Socials - we get together as a full company at least four times per year, plus at least once a quarter in individual teams, too. Not including all the fun activities being planned by our newly formed social committee. Discounts on cinema, vouchers, gym memberships, days out and much much more PLUS a monthly £ allowance on our flexible benefits platform to spend on whatever else you might be after (private medical insurance,dental insurance, critical illness cover, or upgrade any of the covers above) with the ability to top up from salary if desired. We're all different, after all! Accessibility If you require any special considerations or adjustments to our application and interviewing process, please don't hesitate to let us know. We understand and celebrate the fact that every person that we connect with is different and therefore requires different starting points on their journey with us . click apply for full job details
Dec 18, 2025
Full time
Be a part of something bigger Our Story At Radar Healthcare, we're dedicated to improving patient safety by bringing together the expertise of healthcare professionals and the power of intuitive software. Our innovative platform has been developed in partnership with industry experts to ensure organisations always meet regulatory standards - making it easier than ever for healthcare providers to deliver top-quality care to their patients. We're on a mission to become a world-leading health-tech pioneer, and we know that we can only achieve this with the help of talented individuals like you. If you're passionate about improving healthcare outcomes and want to work in a team of like-minded individuals, we invite you to join us on our journey. So if you're up for an exciting challenge and want to be part of a team that's making a real impact, we'd love to hear from you! Our Values At Radar Healthcare, we are all proud of our values-led, open, supportive and inclusive culture. It's just as important that anyone joining our friendly team share the same values as us, to ensure we're all on the same page from day one, so we're looking for people who feel aligned to the following: Customer focused with a partnership approach Open, honest and transparent Innovative Ethical, trustworthy and caring Our People & Culture At Radar Healthcare, we understand and celebrate the fact that our people are our best assets! We are proud to showcase our diverse and passionate talent that encapsulates our vision, purpose and values in our shared mission of innovation in healthcare. We're an ambitious but caring team, and so supporting our colleagues and partners is always a top priority. Not to mention, we're not all work and no play - we love getting together to celebrate our achievements together in various settings, whether it be our winter and summer socials, our people-led full company days, team get togethers or simply just interacting and supporting one another over coffee breaks either remotely or in person at our amazing Leeds office. We're also proud to be Great Place to Work-Certified, named one of the UK's Top 100 Companies to work For 2025, one of the Top 20 Tech Companies to work For, and awarded Two Star Accreditation from Best Companies, recognising 'Outstanding' levels of workplace engagement. The Opportunity Radar Healthcare's new Talent Acquisition Partner This is more than just a recruitment role-it's a chance to shape the future of our business by building the teams that will drive us forward. You'll be a trusted subject matter expert to leaders across the organisation, influencing hiring decisions and ensuring we attract the very best talent in the globally. You'll have the autonomy to design and deliver creative sourcing strategies, champion diversity and inclusion, and elevate our employer brand to stand out in a competitive market. From partnering on workforce planning to creating exceptional candidate experiences, you'll play a pivotal role in helping Radar Healthcare achieve its mission to improve patient safety and quality of care. This role is perfect for someone who thrives in a fast-paced, high-growth environment, loves building relationships, and is passionate about making a real impact through people What you'll be doing to make a difference: Partner with Leaders: Work closely with hiring managers to understand workforce needs and craft recruitment strategies. Own the Process: Manage end-to-end recruitment for technical, commercial, and operational roles. Source Creatively: Use LinkedIn Recruiter and other tools to find top talent across the UK and US. Champion Candidate Experience: Deliver a smooth, transparent, and inclusive process that candidates love. Leverage Data: Track KPIs and use insights to continuously improve. Promote Our Brand: Showcase Radar Healthcare's culture through social media and campaigns. Stay Compliant: Keep everything GDPR-friendly and up-to-date in Teamtailor ATS. Your journey so far Proven Recruitment Expertise: experienced in talent acquisition, ideally within SaaS, technology, or healthcare sectors. Full-Cycle Recruitment Experience: From briefing and sourcing to offer negotiation and onboarding. Sourcing Mastery: Hands-on experience using LinkedIn Recruiter to identify and engage talent across UK and US markets. ATS Proficiency: Skilled in managing pipelines and workflows in Teamtailor (or similar). Stakeholder Management: Ability to build strong relationships with hiring managers and influence decisions with data-driven insights. Employer Branding Know-How: Experience creating engaging job ads and leveraging social media to attract talent. Data-Driven Approach: Comfortable tracking metrics like time-to-hire, cost-per-hire, and candidate experience scores to improve processes. Compliance Awareness: Promote fair and unbiased hiring practices, ensuring diversity and inclusion are embedded in every decision as well as strong understanding of GDPR. Adaptability & Collaboration: Thrive in a fast-paced, growing business where priorities can shift quickly. Even better if you Experience recruiting for SaaS organisations. Understand healthcare workforce challenges. Experience sourcing talent in the US market The Bigger Picture Whilst we value professional experiences and qualifications, we're committed to maintaining a culture of growth and development here at Radar Healthcare. We take into account each candidate's demonstrable skillset, drive and ethos so even if you don't feel 100% qualified for the role - we welcome you to connect with us. We'd love to hear from passionate candidates from all backgrounds that align themselves with our company values and are excited to make a difference in healthcare! What we offer in return A competitive salary of up to £50,000 per year, dependent on experience Values-led culture - we're extremely proud of our culture. Learn more about what makes it special here Learning & development budget of £1,000 each year to drive your own professional development Flexible working - We believe in empowering our team to work in a way that suits them best. Whether you're an early bird or prefer working from home most of the time, we trust you to get the job done around our core hours. We have a base expectation of 1 day per month in the office but outside of this, although we have a fantastic office in the heart of Leeds (complete with a rooftop bar for the summer months), the choice is yours! ️ 25 days holiday (+ bank holidays) continually increasing with service, plus the option to buy up to a week to suit whatever exotic adventures or big life events you have planned for the year ahead Birthdays off and a surprise through the letterbox - we love to make a song and dance about every year around the sun! Charity leave - giving back is important to us, so we empower all our team members to support charity every year on company time Mental healthcare - Face to face counselling support, an app, and an Employee Assistance Program and many colleagues trained in mental health first aid ️ Healthcare - Cover with Medicash, you get money back when you spend on health appointments e.g. physio, dental, optician, prescriptions, private GP + more Life cover - a pay-out of 3x your salary to support your beneficiaries if the worst happened Compassionate leave of up to 5 days time off if you lose a loved one Paid sick leave - Enhanced sick pay after 6 months (increasing with service) Enhanced family leave - Primary caregivers (maternity/adoption); 16 weeks full pay, 10 weeks half pay & secondary caregivers (paternity); 2 weeks full pay and another 2 weeks full pay to take in your new arrivals first year of life (once you have been with us for 1 year) Pension - We're invested in your future, we contribute 3% of your salary to your pension pot, helping you save up for those golden years! Technology - Rest assured, we'll have a laptop all set up and ready for you on your first day. Additionally, in your first week, we'll conduct a WFH risk assessment to ensure you have everything you need, including a second screen, keyboard, mouse, and any other goodies! Dog friendly office Socials - we get together as a full company at least four times per year, plus at least once a quarter in individual teams, too. Not including all the fun activities being planned by our newly formed social committee. Discounts on cinema, vouchers, gym memberships, days out and much much more PLUS a monthly £ allowance on our flexible benefits platform to spend on whatever else you might be after (private medical insurance,dental insurance, critical illness cover, or upgrade any of the covers above) with the ability to top up from salary if desired. We're all different, after all! Accessibility If you require any special considerations or adjustments to our application and interviewing process, please don't hesitate to let us know. We understand and celebrate the fact that every person that we connect with is different and therefore requires different starting points on their journey with us . click apply for full job details
Meet Cadmus! At Cadmus, we believe every student should have equal opportunity to achieve academic excellence; that's why we're changing how the world learns! Cadmus is a global EdTech company purposefully built for the higher education sector to break down global learning barriers by providing educators and diverse student cohorts with access to high-quality learning and assessment through one powerful platform. Built on rich, student-centric values, Cadmus empowers individuals to achieve their highest potential and graduate with the critical skills and knowledge to profoundly impact our workforces, communities, and evolving world. A Bold Plan for Global Impact At Cadmus, we're working hard in pursuit of an ambitious, world-shaping goal: to provide 1 billion students with access to high-quality education by 2050. That's why we need a dedicated and skilled Head of Customer Success (EMEA) to onboard, nurture and grow relationships with new and existing teachers. Reporting to the Chief Revenue Officer, our Head of Customer Success (EMEA) leads the (non-technical) implementation of the Cadmus platform and services, supporting academics and institutional leaders to improve teaching and learning through assessment. This role combines educational leadership, project management, and relationship-building across diverse stakeholder groups. You will - both directly and as Head of a talent-rich team - guide partner universities through onboarding, coordinate cross-functional teams, deliver high-quality educator support, and help Cadmus become embedded across institutional ecosystems. Key Responsibilities: Driving University Transformation Pioneer the Cadmus Journey: Lead the full, end-to-end implementation and seamless integration of the Cadmus platform across our UK partner universities, ensuring flawless technical and academic alignment with institutional systems and crucial academic calendars. Orchestrate Successful Rollouts: Collaborate expertly with university IT and dedicated project teams, meticulously coordinating rollout planning and delivering comprehensive, high-impact stakeholder enablement across central administration and academic faculties. Forging Strategic Alliances Champion Senior Relationships: Cultivate and nurture robust strategic partnerships with senior leaders in teaching and learning, positioning Cadmus as a vital partner in academic innovation. Design the Future of Pedagogy: Facilitate high-level, consultative conversations to deeply understand institutional challenges and collaboratively design scalable, pedagogically aligned solutions that drive measurable change. Report & Accelerate Value: Lead critical product roadmap discussions, transparently report on implementation milestones, and conduct insightful Quarterly Business Reviews (QBRs) to powerfully reinforce the platform's value and proactively identify opportunities for strategic growth. Elevating Educator Impact Inspire Academic Excellence: Design and deliver cutting-edge, high-impact training and professional learning programs, grounded in the latest evidence-based teaching practices, to empower educators. Redefine Assessment Quality: Actively support educators in designing superior, authentic assessments that are both resilient to integrity risks and powerfully promote deep student skill development and success. Guide and Optimise Practice: Provide ongoing, tailored guidance, deliver compelling usage insights and analytics, and lead post-semester review sessions to continuously drive organic adoption and elevate teaching quality across departments. Leading a High-Performance Team Build and Empower a World-Class Team: Recruit, onboard, and directly lead a dynamic team of Learning Design Managers, setting the standard for academic support and enablement. Cultivate Growth: Coach and mentor team members through structured feedback loops and personalised development plans, fostering a high-calibre culture of unparalleled service and cutting-edge pedagogical expertise. Professional Skills & Experience: You have worked in higher education, EdTech, or similar industry. Experienced in customer success / full ownership responsibility for managing customers. Enthusiasm for learning to design and deliver engaging training sessions or workshops. Aptitude for building positive relationships with individuals in various settings. Interest in developing and evaluating assessments that support learning objectives. Detail-oriented approach to problem-solving and a desire to provide excellent user support. This role is open to candidates across the UK and required to be in the London office 2 days/week. Learning allowances; because we don't just have words on a website, we genuinely do what we say and provide educational opportunities to all (including the Cadmus team). A diverse and inclusive workplace where there are no barriers to anyone succeeding. A surrounding team of mission-driven individuals who genuinely love what they do. Hiring Process Please apply online with your resume, and instead of a cover letter, we would love you to answer a few questions. While we review your application, get to know us by visiting cadmus.io/careers (complete our values quiz!) and following our social channels (Linkedin, Facebook and Twitter). Inclusivity at Cadmus At Cadmus, we hire great people from a wide variety of backgrounds because it makes our company stronger. We never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, marital, or disability status. If you share our values and our enthusiasm for education, you will find a home at Cadmus. If you need assistance or accommodations made due to a disability, please let us know.
Dec 18, 2025
Full time
Meet Cadmus! At Cadmus, we believe every student should have equal opportunity to achieve academic excellence; that's why we're changing how the world learns! Cadmus is a global EdTech company purposefully built for the higher education sector to break down global learning barriers by providing educators and diverse student cohorts with access to high-quality learning and assessment through one powerful platform. Built on rich, student-centric values, Cadmus empowers individuals to achieve their highest potential and graduate with the critical skills and knowledge to profoundly impact our workforces, communities, and evolving world. A Bold Plan for Global Impact At Cadmus, we're working hard in pursuit of an ambitious, world-shaping goal: to provide 1 billion students with access to high-quality education by 2050. That's why we need a dedicated and skilled Head of Customer Success (EMEA) to onboard, nurture and grow relationships with new and existing teachers. Reporting to the Chief Revenue Officer, our Head of Customer Success (EMEA) leads the (non-technical) implementation of the Cadmus platform and services, supporting academics and institutional leaders to improve teaching and learning through assessment. This role combines educational leadership, project management, and relationship-building across diverse stakeholder groups. You will - both directly and as Head of a talent-rich team - guide partner universities through onboarding, coordinate cross-functional teams, deliver high-quality educator support, and help Cadmus become embedded across institutional ecosystems. Key Responsibilities: Driving University Transformation Pioneer the Cadmus Journey: Lead the full, end-to-end implementation and seamless integration of the Cadmus platform across our UK partner universities, ensuring flawless technical and academic alignment with institutional systems and crucial academic calendars. Orchestrate Successful Rollouts: Collaborate expertly with university IT and dedicated project teams, meticulously coordinating rollout planning and delivering comprehensive, high-impact stakeholder enablement across central administration and academic faculties. Forging Strategic Alliances Champion Senior Relationships: Cultivate and nurture robust strategic partnerships with senior leaders in teaching and learning, positioning Cadmus as a vital partner in academic innovation. Design the Future of Pedagogy: Facilitate high-level, consultative conversations to deeply understand institutional challenges and collaboratively design scalable, pedagogically aligned solutions that drive measurable change. Report & Accelerate Value: Lead critical product roadmap discussions, transparently report on implementation milestones, and conduct insightful Quarterly Business Reviews (QBRs) to powerfully reinforce the platform's value and proactively identify opportunities for strategic growth. Elevating Educator Impact Inspire Academic Excellence: Design and deliver cutting-edge, high-impact training and professional learning programs, grounded in the latest evidence-based teaching practices, to empower educators. Redefine Assessment Quality: Actively support educators in designing superior, authentic assessments that are both resilient to integrity risks and powerfully promote deep student skill development and success. Guide and Optimise Practice: Provide ongoing, tailored guidance, deliver compelling usage insights and analytics, and lead post-semester review sessions to continuously drive organic adoption and elevate teaching quality across departments. Leading a High-Performance Team Build and Empower a World-Class Team: Recruit, onboard, and directly lead a dynamic team of Learning Design Managers, setting the standard for academic support and enablement. Cultivate Growth: Coach and mentor team members through structured feedback loops and personalised development plans, fostering a high-calibre culture of unparalleled service and cutting-edge pedagogical expertise. Professional Skills & Experience: You have worked in higher education, EdTech, or similar industry. Experienced in customer success / full ownership responsibility for managing customers. Enthusiasm for learning to design and deliver engaging training sessions or workshops. Aptitude for building positive relationships with individuals in various settings. Interest in developing and evaluating assessments that support learning objectives. Detail-oriented approach to problem-solving and a desire to provide excellent user support. This role is open to candidates across the UK and required to be in the London office 2 days/week. Learning allowances; because we don't just have words on a website, we genuinely do what we say and provide educational opportunities to all (including the Cadmus team). A diverse and inclusive workplace where there are no barriers to anyone succeeding. A surrounding team of mission-driven individuals who genuinely love what they do. Hiring Process Please apply online with your resume, and instead of a cover letter, we would love you to answer a few questions. While we review your application, get to know us by visiting cadmus.io/careers (complete our values quiz!) and following our social channels (Linkedin, Facebook and Twitter). Inclusivity at Cadmus At Cadmus, we hire great people from a wide variety of backgrounds because it makes our company stronger. We never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, marital, or disability status. If you share our values and our enthusiasm for education, you will find a home at Cadmus. If you need assistance or accommodations made due to a disability, please let us know.
People Business Partner We're Pret: proud makers of freshly made food, organic coffee, and big ideas. Across 750+ shops and 20+ countries, our teams are shaping the future of Pret through innovation, inclusion, great customer service and a shared passion for doing the right thing. We're growing fast on our mission to be the employer of choice in hospitality, everywhere we operate - so this an exciting time to hop on board. We Believe in Growing Good Things Growth is at the heart of everything we do. From the freshly hand made food we create every day, to supporting our teams, we help our people grow in confidence, skills and to pursue their unique paths. Pret is where passionate, hardworking, wonderful people (like you!) find what they need to shine. And the proof is in the pudding - over 80% of our Managers started on the shop floor! So did 20% of our Support Centre teams, including our CEO, Pano. What we're looking for We're looking for passionate team players to bring joy to our customers every day - starting with the teams that serve them. As a People Business Partner, you'll act as a trusted advisor to Operations, aligning business goals with people strategies. Reporting to the People Performance Lead, you'll partner with Operations leaders to drive engagement, talent development, well being, and organisational effectiveness - ensuring Pret continues to deliver operational excellence through its people. Your mission? To make sure every Operations team has the right people, in the right roles, at the right time-with clear succession plans, strong bench strength, and "aces in places." You'll help align our HR strategy with operational goals, helping our shops deliver exceptional results while building a culture grounded in well being, equity, and consistent, high integrity employee relations. Key responsibilities Strategic Partnering Build strong, influential relationships with Regional Managing Directors, Head of Operations and Operations Managers to deliver people strategies that support business success. Translate commercial goals into actionable people KPIs. Align and set consistent regional scorecards in collaboration with the People Performance Lead. Use insights and analytics to shape workforce planning and decision making. Optimise succession in our shops-maintaining a clear, simple view of "ready now/ready soon" talent from Leader AM GM, including cross training needs and development actions. Manage talent cycles for Ops and GMs, running monthly performance calibrations to assess potential, address gaps, and ensure timely Performance Improvement Plans where needed. Take a coaching first performance approach, setting clear standards, enabling regular check ins, and building feedback and recognition into daily routines. Run practical, high impact manager training focused on coaching, feedback, ER fundamentals, and inclusive leadership-delivered in bite sized, on the job formats. Monitor, analyse, and report on key people KPIs (turnover, absenteeism, performance, engagement, etc.), identifying trends and driving root cause solutions. Employee Relations and Policy Partner with the ER team to manage complex cases, ensuring early, fair, and compliant resolution. Maintain oversight of ER and whistleblowing cases via shared tracking systems. Support policy implementation and updates to ensure compliance with UK employment law, ACAS, and Pret standards. Guide restructures, TUPE, and organisational change as needed. Line Management Responsibilities for People Advisors, ensuring shop teams are supported and our policies and standards are always upheld. Engagement, DEB & Wellbeing Analyse engagement and pulse survey results; create actionable plans that drive meaningful improvement. Partner with DEB and Wellbeing leads to deliver initiatives promoting inclusivity, fair access to opportunities, and well being at work. Promote a positive workplace culture and psychological safety across all regions. Strategic & Continuous Improvement Forecast people related risks & opportunities in operations and create regional strategic plans. Benchmark practices against peers/industry standards and recommend innovative people solutions. Support change initiatives related to performance management, employee engagement, and process improvements. What success looks like Retention: Successful Starts (Stay employed on the first 3 months since joining) 75% Annualised overall Shop Turnover Absence: Unplanned absence below 2% Experience: Engagement score to be in the top 10% of industry peers ER health: Improve case volumes/time to resolution and zero upheld claims where policy was followed. Capability: 90% of managers achieving the desired performance with clear bench strength for AMs, GMs, & Ops Compliance: 100% on right to work, working time, under 18 protections, and policy adoption; audit ready always. Experience and skills required HR/People Partnering in QSR/retail/hospitality or similar high volume, multi site environment. Strong ER/Policy grounding with UK employment law; comfortable with complexity and pace. Data driven and pragmatic: can translate dashboards into store level actions that managers use. Excellent relationship skills: able to influence Ops leaders and keep things simple. Clear, inclusive communication-spoken and written. About you Be kind, honest and generous: bring genuine warmth and your authentic self to work every day. Bring your passion: share our passion for food and exceptional customer service. Spread joy every day: small acts of kindness are a big part of what makes the Pret experience special. We offer £55,000 - £65,000 per annum plus 20% annual bonus potential Gold Card: We love making people's day through our food and drinks. That goes for our teams too. That's why everyone gets a Gold Card. When you're in the office, your food and drinks are on us. And when you're not, you can use your Gold Card to get up to 5 Barista made drinks a day, and 50% off everything else (food, snacks, bottled drinks - the lot). A few more perks You'll get 33 days of annual leave (including flexible Bank Holidays), increasing to 38 days the longer you're with us. Free private medical cover, with the option to add family or partner at an additional cost. 4% of your pension contribution matched by Pret, rises to 5% after 5 years. Life assurance at 3x annual salary. Loyalty award for 5, 10, 15, 20 years' service. Flexible Benefits Platform packed with lifestyle discounts. Season ticket loans. Healthcare cash plan. Financial wellbeing provisions. Free mortgage services. Sabbatical after 3 years. Opportunities to support our charity, The Pret Foundation. We also offer Individual ways to grow: We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you're good to grow with us. Including fully funded professional qualifications, leadership development and mentoring. Diversity and belonging: Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong. Pace and variety: Our work is fast paced with lots of variety, you'll build a diverse skill set and learn a lot! Community and purpose: We're proud to make a difference through The Pret Foundation, from tackling homelessness to reducing food waste and creating positive change for people and communities. Our values Happy Teams Happy Customers Amazing Standards Every day Never Standing Still Doing The Right Thing The interview journey Every interview process at Pret begins with the same two stages. First, you'll have a relaxed 30-minute conversation with our recruitment team so we can get to know you and your experience. Next, you'll be invited to a one hour, in person interview with the hiring manager at our Head Office in London Victoria. Depending on the role and function, there may be additional stages. These could include time spent in one of our shops, completing a task, or meeting a senior leader. Before you apply This role is based at Pret's Support Centre in London Victoria, where we work in a hybrid way - typically three days a week in the office. We'd love to get to know you, not a robot, so please do not rely on AI to complete your application. Deadline to apply for this role: 21/12/2025
Dec 18, 2025
Full time
People Business Partner We're Pret: proud makers of freshly made food, organic coffee, and big ideas. Across 750+ shops and 20+ countries, our teams are shaping the future of Pret through innovation, inclusion, great customer service and a shared passion for doing the right thing. We're growing fast on our mission to be the employer of choice in hospitality, everywhere we operate - so this an exciting time to hop on board. We Believe in Growing Good Things Growth is at the heart of everything we do. From the freshly hand made food we create every day, to supporting our teams, we help our people grow in confidence, skills and to pursue their unique paths. Pret is where passionate, hardworking, wonderful people (like you!) find what they need to shine. And the proof is in the pudding - over 80% of our Managers started on the shop floor! So did 20% of our Support Centre teams, including our CEO, Pano. What we're looking for We're looking for passionate team players to bring joy to our customers every day - starting with the teams that serve them. As a People Business Partner, you'll act as a trusted advisor to Operations, aligning business goals with people strategies. Reporting to the People Performance Lead, you'll partner with Operations leaders to drive engagement, talent development, well being, and organisational effectiveness - ensuring Pret continues to deliver operational excellence through its people. Your mission? To make sure every Operations team has the right people, in the right roles, at the right time-with clear succession plans, strong bench strength, and "aces in places." You'll help align our HR strategy with operational goals, helping our shops deliver exceptional results while building a culture grounded in well being, equity, and consistent, high integrity employee relations. Key responsibilities Strategic Partnering Build strong, influential relationships with Regional Managing Directors, Head of Operations and Operations Managers to deliver people strategies that support business success. Translate commercial goals into actionable people KPIs. Align and set consistent regional scorecards in collaboration with the People Performance Lead. Use insights and analytics to shape workforce planning and decision making. Optimise succession in our shops-maintaining a clear, simple view of "ready now/ready soon" talent from Leader AM GM, including cross training needs and development actions. Manage talent cycles for Ops and GMs, running monthly performance calibrations to assess potential, address gaps, and ensure timely Performance Improvement Plans where needed. Take a coaching first performance approach, setting clear standards, enabling regular check ins, and building feedback and recognition into daily routines. Run practical, high impact manager training focused on coaching, feedback, ER fundamentals, and inclusive leadership-delivered in bite sized, on the job formats. Monitor, analyse, and report on key people KPIs (turnover, absenteeism, performance, engagement, etc.), identifying trends and driving root cause solutions. Employee Relations and Policy Partner with the ER team to manage complex cases, ensuring early, fair, and compliant resolution. Maintain oversight of ER and whistleblowing cases via shared tracking systems. Support policy implementation and updates to ensure compliance with UK employment law, ACAS, and Pret standards. Guide restructures, TUPE, and organisational change as needed. Line Management Responsibilities for People Advisors, ensuring shop teams are supported and our policies and standards are always upheld. Engagement, DEB & Wellbeing Analyse engagement and pulse survey results; create actionable plans that drive meaningful improvement. Partner with DEB and Wellbeing leads to deliver initiatives promoting inclusivity, fair access to opportunities, and well being at work. Promote a positive workplace culture and psychological safety across all regions. Strategic & Continuous Improvement Forecast people related risks & opportunities in operations and create regional strategic plans. Benchmark practices against peers/industry standards and recommend innovative people solutions. Support change initiatives related to performance management, employee engagement, and process improvements. What success looks like Retention: Successful Starts (Stay employed on the first 3 months since joining) 75% Annualised overall Shop Turnover Absence: Unplanned absence below 2% Experience: Engagement score to be in the top 10% of industry peers ER health: Improve case volumes/time to resolution and zero upheld claims where policy was followed. Capability: 90% of managers achieving the desired performance with clear bench strength for AMs, GMs, & Ops Compliance: 100% on right to work, working time, under 18 protections, and policy adoption; audit ready always. Experience and skills required HR/People Partnering in QSR/retail/hospitality or similar high volume, multi site environment. Strong ER/Policy grounding with UK employment law; comfortable with complexity and pace. Data driven and pragmatic: can translate dashboards into store level actions that managers use. Excellent relationship skills: able to influence Ops leaders and keep things simple. Clear, inclusive communication-spoken and written. About you Be kind, honest and generous: bring genuine warmth and your authentic self to work every day. Bring your passion: share our passion for food and exceptional customer service. Spread joy every day: small acts of kindness are a big part of what makes the Pret experience special. We offer £55,000 - £65,000 per annum plus 20% annual bonus potential Gold Card: We love making people's day through our food and drinks. That goes for our teams too. That's why everyone gets a Gold Card. When you're in the office, your food and drinks are on us. And when you're not, you can use your Gold Card to get up to 5 Barista made drinks a day, and 50% off everything else (food, snacks, bottled drinks - the lot). A few more perks You'll get 33 days of annual leave (including flexible Bank Holidays), increasing to 38 days the longer you're with us. Free private medical cover, with the option to add family or partner at an additional cost. 4% of your pension contribution matched by Pret, rises to 5% after 5 years. Life assurance at 3x annual salary. Loyalty award for 5, 10, 15, 20 years' service. Flexible Benefits Platform packed with lifestyle discounts. Season ticket loans. Healthcare cash plan. Financial wellbeing provisions. Free mortgage services. Sabbatical after 3 years. Opportunities to support our charity, The Pret Foundation. We also offer Individual ways to grow: We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you're good to grow with us. Including fully funded professional qualifications, leadership development and mentoring. Diversity and belonging: Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong. Pace and variety: Our work is fast paced with lots of variety, you'll build a diverse skill set and learn a lot! Community and purpose: We're proud to make a difference through The Pret Foundation, from tackling homelessness to reducing food waste and creating positive change for people and communities. Our values Happy Teams Happy Customers Amazing Standards Every day Never Standing Still Doing The Right Thing The interview journey Every interview process at Pret begins with the same two stages. First, you'll have a relaxed 30-minute conversation with our recruitment team so we can get to know you and your experience. Next, you'll be invited to a one hour, in person interview with the hiring manager at our Head Office in London Victoria. Depending on the role and function, there may be additional stages. These could include time spent in one of our shops, completing a task, or meeting a senior leader. Before you apply This role is based at Pret's Support Centre in London Victoria, where we work in a hybrid way - typically three days a week in the office. We'd love to get to know you, not a robot, so please do not rely on AI to complete your application. Deadline to apply for this role: 21/12/2025
Overview Quantexa empowers organisations to drive more informed and actionable decisions using data. By harnessing the latest advancements in big data and AI, Quantexa's decision intelligence platform creates context to uncover hidden risk and opportunity within data, that drives better business decisions. Our technology solves major challenges across financial crime, customer insight, credit risk, supply chain transparency and fraud. In just nine and a half years, we've grown from a few desks huddled in the corner of a shared space to having over 850+ staff worldwide! We are now in a scale up phase and increasing our solutions leadership for supply chain intelligence is an essential component of our growth strategy. Headquartered in London with offices in Boston, New York, Singapore, Sydney, Melbourne and Brussels, Quantexa technology is already in use by Global Tier 1 banks and insurers, government departments, data providers and transportation and continues for further global expansion. At Q, we're looking for people who share that vision. People like you. Opportunity. We are looking for a motivated, self-starting and creative professional to join the Product organisation as a Head of Supply Chain Intelligence Solutions - EMEA for Quantexa's Supply Chain Intelligence solutionsbased in London. The successful candidate will work closely with functions across the entire company to grow and develop Quantexa's Supply Chain Intelligence propositions, including key interactions with sales, solution engineering, solution delivery, Technology Account Partners (TAP)and research and development. This includes structuring strategic Go-to-Market plan, driving account expansion by supporting the sales organization as well as ensuring existing projects deliver value from the first conversation, through initial implementation to 'go-live' and beyond. What you'll be doing Strategic and Product oriented: Translate market needs into specific product roadmap features Ensure supply chain intelligence propositions are meaningful, articulated and aligned for sectors and partner conversations Maintain currency of knowledge of the product including R&D roadmap and new features Sales and Marketing: Support the business to meeting the overall ARR targets for supply chain intelligence Train and support our commercial teams with account strategies for supply chain intelligence Support pitches for large key opportunities Explain the business cases ensuring our supply chain intelligence propositions "move the needle" for our customers Participate and support PoCs, Capture case studies Evangelize product benefits to the industry (events, thought leadership, market positioning) Build and present standard solution demonstrations tailored with supply chain specific messaging Delivery, Customer Success and Retention: Review proposals, SoWs and changes as required Provide direction to delivery teams on priorities and guidance towards highest value objectives Engage with our Technology Account Partners (TAP) organization to connect with existing customers to highlight value delivered, ensure customer satisfaction, to ensure learning is captured back into the proposition and to position us for successful renewals Other functions: Work with Analytics Assurance to ensure models are meeting customer needs and delivering the business benefit modelled Work with our alliances and partners to support them with enablement, IP creation, ideation, pitches, creation of materials and articulation of value What you'll bring Strong experience in Supply Chain Intelligence, preferably with exposure to Third Party Risk Management and/or Supply Chain Resilience Experience gained from working with or for a Supply Chain technology vendor, and or a professional services firm with product management responsibilities. Experience working within a corporate, public sector or financial institution in compliance or supply chain operations A solution-oriented, pragmatic approach to market and technology challenges - using flexible and creative thinking to help resolve problems and put clients first A solution and/or consultancy-oriented approach to selling and helping clients to understand value and vision Experience in Data, Analytics (and specifically the use of Graph Technology) would be beneficial. Comfortable working autonomously to reach objectives Our perks and quirks. What makes you Q will help you to realize your full potential, flourish and enjoy what you do, while being recognized and rewarded with our broad range of benefits. We offer: Competitive salary and Company Bonus Flexible working hours in a hybrid workplace & free access to global WeWork locations & events Pension Scheme with a company contribution of 6% (if you contribute 3%) 25 days annual leave (with the option to buy up to 5 days) + birthday off! Work from Anywhere Scheme: Spend up to 2 months working outside of your country of employment over a rolling 12-month period Family: Enhanced Maternity, Paternity, Adoption, or Shared Parental Leave Private Healthcare with AXA EAP, Well-being Days, Gym Discounts Free Calm App Subscription app for meditation, relaxation and sleep Workplace Nursery Scheme Team's Social Budget & Company-wide Summer & Winter Parties Tech & Cycle-to-Work Schemes Volunteer Day off Dog-friendly Offices Our mission We have one mission. To help businesses grow. To make data easier. And to make the world a better place. We're not a start-up. Not anymore. But we've not been around that long either. What we are is a collection of bright, passionate minds harnessing complexities and helping our clients and their communities. One culture, made of many. Heading in one direction - the future. It's all about you It's important to us that you feel welcome, valued and respected. After all, it's your individuality and passion for what you do that will make you Q. We see that - which is why we're proud to be an Equal Opportunity Employer. We've created and will continue to improve our inclusive and diverse work environment. Regardless of your race, beliefs, color, national origin, gender, sexual orientation, age, marital status, neurodiversity or ableness - whoever you are - if you are a passionate, curious and caring human being who wants to push the boundaries of what's possible, then we want to hear from you. start. don't stop - Apply
Dec 18, 2025
Full time
Overview Quantexa empowers organisations to drive more informed and actionable decisions using data. By harnessing the latest advancements in big data and AI, Quantexa's decision intelligence platform creates context to uncover hidden risk and opportunity within data, that drives better business decisions. Our technology solves major challenges across financial crime, customer insight, credit risk, supply chain transparency and fraud. In just nine and a half years, we've grown from a few desks huddled in the corner of a shared space to having over 850+ staff worldwide! We are now in a scale up phase and increasing our solutions leadership for supply chain intelligence is an essential component of our growth strategy. Headquartered in London with offices in Boston, New York, Singapore, Sydney, Melbourne and Brussels, Quantexa technology is already in use by Global Tier 1 banks and insurers, government departments, data providers and transportation and continues for further global expansion. At Q, we're looking for people who share that vision. People like you. Opportunity. We are looking for a motivated, self-starting and creative professional to join the Product organisation as a Head of Supply Chain Intelligence Solutions - EMEA for Quantexa's Supply Chain Intelligence solutionsbased in London. The successful candidate will work closely with functions across the entire company to grow and develop Quantexa's Supply Chain Intelligence propositions, including key interactions with sales, solution engineering, solution delivery, Technology Account Partners (TAP)and research and development. This includes structuring strategic Go-to-Market plan, driving account expansion by supporting the sales organization as well as ensuring existing projects deliver value from the first conversation, through initial implementation to 'go-live' and beyond. What you'll be doing Strategic and Product oriented: Translate market needs into specific product roadmap features Ensure supply chain intelligence propositions are meaningful, articulated and aligned for sectors and partner conversations Maintain currency of knowledge of the product including R&D roadmap and new features Sales and Marketing: Support the business to meeting the overall ARR targets for supply chain intelligence Train and support our commercial teams with account strategies for supply chain intelligence Support pitches for large key opportunities Explain the business cases ensuring our supply chain intelligence propositions "move the needle" for our customers Participate and support PoCs, Capture case studies Evangelize product benefits to the industry (events, thought leadership, market positioning) Build and present standard solution demonstrations tailored with supply chain specific messaging Delivery, Customer Success and Retention: Review proposals, SoWs and changes as required Provide direction to delivery teams on priorities and guidance towards highest value objectives Engage with our Technology Account Partners (TAP) organization to connect with existing customers to highlight value delivered, ensure customer satisfaction, to ensure learning is captured back into the proposition and to position us for successful renewals Other functions: Work with Analytics Assurance to ensure models are meeting customer needs and delivering the business benefit modelled Work with our alliances and partners to support them with enablement, IP creation, ideation, pitches, creation of materials and articulation of value What you'll bring Strong experience in Supply Chain Intelligence, preferably with exposure to Third Party Risk Management and/or Supply Chain Resilience Experience gained from working with or for a Supply Chain technology vendor, and or a professional services firm with product management responsibilities. Experience working within a corporate, public sector or financial institution in compliance or supply chain operations A solution-oriented, pragmatic approach to market and technology challenges - using flexible and creative thinking to help resolve problems and put clients first A solution and/or consultancy-oriented approach to selling and helping clients to understand value and vision Experience in Data, Analytics (and specifically the use of Graph Technology) would be beneficial. Comfortable working autonomously to reach objectives Our perks and quirks. What makes you Q will help you to realize your full potential, flourish and enjoy what you do, while being recognized and rewarded with our broad range of benefits. We offer: Competitive salary and Company Bonus Flexible working hours in a hybrid workplace & free access to global WeWork locations & events Pension Scheme with a company contribution of 6% (if you contribute 3%) 25 days annual leave (with the option to buy up to 5 days) + birthday off! Work from Anywhere Scheme: Spend up to 2 months working outside of your country of employment over a rolling 12-month period Family: Enhanced Maternity, Paternity, Adoption, or Shared Parental Leave Private Healthcare with AXA EAP, Well-being Days, Gym Discounts Free Calm App Subscription app for meditation, relaxation and sleep Workplace Nursery Scheme Team's Social Budget & Company-wide Summer & Winter Parties Tech & Cycle-to-Work Schemes Volunteer Day off Dog-friendly Offices Our mission We have one mission. To help businesses grow. To make data easier. And to make the world a better place. We're not a start-up. Not anymore. But we've not been around that long either. What we are is a collection of bright, passionate minds harnessing complexities and helping our clients and their communities. One culture, made of many. Heading in one direction - the future. It's all about you It's important to us that you feel welcome, valued and respected. After all, it's your individuality and passion for what you do that will make you Q. We see that - which is why we're proud to be an Equal Opportunity Employer. We've created and will continue to improve our inclusive and diverse work environment. Regardless of your race, beliefs, color, national origin, gender, sexual orientation, age, marital status, neurodiversity or ableness - whoever you are - if you are a passionate, curious and caring human being who wants to push the boundaries of what's possible, then we want to hear from you. start. don't stop - Apply
Location London, United Kingdom Employment Type Full time Department Customer Success Who is Heidi? Heidi is building an AI Care Partner that supports clinicians every step of the way, from documentation to delivery of care. We exist to double healthcare's capacity while keeping care deeply human. In 18 months, Heidi has returned more than 18 million hours to clinicians and supported over 73 million patient visits. Today, more than two million patient visits each week are powered by Heidi across 116 countries and over 110 languages. Founded by clinicians, Heidi brings together clinicians, engineers, designers, scientists, creatives, and mathematicians, working with a shared purpose: to strengthen the human connection at the heart of healthcare. Backed by nearly $100 million in total funding, Heidi is expanding across the USA, UK, Canada, and Europe, partnering with major health systems including the NHS, Beth Israel Lahey Health, MaineGeneral, and Monash Health, among others. We move quickly where it matters and stay grounded in what's proven, shaping healthcare's next era. Ready for the challenge? The Role As an Enterprise Customer Success Manager at Heidi, you'll own the end to end customer experience across diverse customer segments, helping clinicians adopt and love Heidi. You'll be the strategic partner for a portfolio of Heidi's largest enterprise customers, and will be accountable for their long-term success with Heidi. You'll shape the customer journey from success design through implementation to ongoing value realisation, building trusted relationships with executives and clinical leaders to ensure Heidi delivers measurable outcomes, sustained adoption, and lasting impact across clinical teams. What you'll do: Lead enterprise deployments Engage early in the customer journey to shape rollout and pilot strategies, ensuring every deployment is set up for success. Lead the onboarding of new customers from planning, training through to go-live, delivering seamless integrations into customer workflows. Lead cross-functional collaboration within Heidi and with key customer stakeholders from executives to clinical and technical leaders to deliver smooth implementations, strong clinician adoption, and measurable outcomes. Translate strategy into execution, guiding teams to achieve results quickly and sustain them at scale. Drive change management Support organisations through significant workflow transformation by leading planning, communication, training, and reinforcement that give clinicians and executives confidence in adopting new ways of working. Partner for ongoing success Build trusted, long-term relationships with executives, clinicians, and operational leaders to ensure sustained value well beyond go-live. Engage with intention to demonstrate impact and expand Heidi's value across the health system, contributing to our mission of doubling healthcare's capacity. Deliver value at every touchpoint through proactive check-ins, success planning, and education strategies. Think and act strategically to scale your impact. Use data to drive decisions Interpret and operationalise customer insights to design and execute initiatives that improve clinician engagement and satisfaction. Use data to proactively manage risk and identify opportunities for expansion and advocacy. Track and improve metrics along the customer journey like time-to-first-value and early activation. Develop and execute tailored adoption plans to maximise user engagement and satisfaction, enhancing the continued love for Heidi among clinicians. Communicate and collaborate Communicate, present, and influence effectively at all levels, from executives to frontline clinicians, showing a genuine commitment to improving healthcare outcomes and supporting those who deliver care. Champion customer success Focus on what truly matters to clinicians and health leaders - improving care, enhancing patient outcomes, and making clinicians' working lives easier. Combine deep product expertise with empathy to solve relentlessly for their success, knowing that when they thrive, healthcare does too. Become the voice of the customer internally, advocating for their needs and priorities and showcasing wins. Stay ahead of health-system trends Be relentlessly curious about how healthcare is changing. Anticipate what's next, from digital health innovation to hospital operations and clinician workflows, and turn that insight into strategies that drive adoption and deliver measurable outcomes. Scale success Bring expertise, curiosity, and good judgement to how we grow. Shape the frameworks, tools, and ways of working that turn complex, multi-thousand clinician deployments into scalable, high-impact rollouts. Earn trust, prove value, and embed Heidi as a critical partner in every health system's long-term success. Gather and share insights to influence product development and feature prioritisation. Improve Process & Playbook development to refine and scale customer success playbooks, frameworks and collateral. Partner across Product, Sales, Support and Engineering teams to share insights and streamline implementation processes What we look for 2-4+ years of experience in a Customer Success role at a SaaS company, with a proven track record of owning the full customer lifecycle. Healthcare experience or familiarity with clinical workflows is desirable, though not required. Exceptional communicator who can build trust with clinicians, administrators, and cross-functional teams alike. Highly organized and detail-oriented, ability to manage multiple projects and competing priorities without compromising quality. Self-starter with a bias for action, comfortable navigating fast-paced, ambiguous environments. Mission-driven, motivated by reducing clinician burden and improving patient outcomes through thoughtful, intelligent technology. Influential and credible, able to align executives, clinicians, and IT leaders around shared goals and drive measurable outcomes. Proven impact in driving genuine adoption and lasting behavior change - not just managing projects, but embedding technology into daily workflows. Commercial mindset, understanding the link between customer success and business growth, including retention, renewals, and expansion. Builder mindset - collaborative, curious, and proactive. You spot challenges early, act quickly to solve them, and continuously raise the bar for yourself and your team. Tech fluent, confident using modern tools to collaborate, track outcomes, and share insights; experience with platforms like HubSpot, Gong, Figma, or Omni is a plus. Empathetic problem-solver, using data, curiosity, and insight to improve customer and patient outcomes. Thrives in change, adaptable and energised by building something meaningful in a fast-moving environment. Growth-oriented, eager to learn, contribute, and grow alongside a mission-driven team. Attitude is more important than experience so if you are a hungry, competitive and highly motivated operator who has a knack for problem solving and building relationships, we want to hear from you. What do we believe in? Heidi builds for the future of healthcare, not just the next quarter, and our goals are ambitious because the world's health demands it. We believe in progress built through precision, pace, and ownership. Live Forever - Every release moves care forward: measured, safe, and built to last. Data guides us, but patients define the truth that matters. Practice Ownership - Decisions follow logic and proof, not hierarchy. Exceptional care demands exceptional standards in our work, our thinking, and our character. Small Cuts Heal Faster - Stability earns trust, speed delivers impact. Progress is about learning fast without breaking what people depend on. Make others better - Feedback is direct, kindness is constant, and excellence lifts everyone. Our success is measured by collective growth, not individual output. Our mission is clear: expand the world's capacity to care, and do it without losing the humanity that makes care worth delivering. Why you should Join Heidi Real product momentum. We're not trying to generate interest, we're channeling it. Equity from day one. When Heidi wins, you win. You'll share directly in the success you help create. Unmatched impact. Play a pivotal role in shaping the playbook for how we are scaling customer success at a critical growth moment - all while working on a product that delivers tangible value to clinicians and patients every day. Work alongside world-class talent. Learn from some of the best engineers and creatives, joining a diverse team. Growth and balance. Enjoy a £500 personal development budget, dedicated wellness days, and your birthday off to recharge. Flexibility that works. A hybrid environment, with at least 3 days in the office. Heidi's commitment to Diversity, Equity and Inclusion Heidi is dedicated to creating an equitable, inclusive . click apply for full job details
Dec 18, 2025
Full time
Location London, United Kingdom Employment Type Full time Department Customer Success Who is Heidi? Heidi is building an AI Care Partner that supports clinicians every step of the way, from documentation to delivery of care. We exist to double healthcare's capacity while keeping care deeply human. In 18 months, Heidi has returned more than 18 million hours to clinicians and supported over 73 million patient visits. Today, more than two million patient visits each week are powered by Heidi across 116 countries and over 110 languages. Founded by clinicians, Heidi brings together clinicians, engineers, designers, scientists, creatives, and mathematicians, working with a shared purpose: to strengthen the human connection at the heart of healthcare. Backed by nearly $100 million in total funding, Heidi is expanding across the USA, UK, Canada, and Europe, partnering with major health systems including the NHS, Beth Israel Lahey Health, MaineGeneral, and Monash Health, among others. We move quickly where it matters and stay grounded in what's proven, shaping healthcare's next era. Ready for the challenge? The Role As an Enterprise Customer Success Manager at Heidi, you'll own the end to end customer experience across diverse customer segments, helping clinicians adopt and love Heidi. You'll be the strategic partner for a portfolio of Heidi's largest enterprise customers, and will be accountable for their long-term success with Heidi. You'll shape the customer journey from success design through implementation to ongoing value realisation, building trusted relationships with executives and clinical leaders to ensure Heidi delivers measurable outcomes, sustained adoption, and lasting impact across clinical teams. What you'll do: Lead enterprise deployments Engage early in the customer journey to shape rollout and pilot strategies, ensuring every deployment is set up for success. Lead the onboarding of new customers from planning, training through to go-live, delivering seamless integrations into customer workflows. Lead cross-functional collaboration within Heidi and with key customer stakeholders from executives to clinical and technical leaders to deliver smooth implementations, strong clinician adoption, and measurable outcomes. Translate strategy into execution, guiding teams to achieve results quickly and sustain them at scale. Drive change management Support organisations through significant workflow transformation by leading planning, communication, training, and reinforcement that give clinicians and executives confidence in adopting new ways of working. Partner for ongoing success Build trusted, long-term relationships with executives, clinicians, and operational leaders to ensure sustained value well beyond go-live. Engage with intention to demonstrate impact and expand Heidi's value across the health system, contributing to our mission of doubling healthcare's capacity. Deliver value at every touchpoint through proactive check-ins, success planning, and education strategies. Think and act strategically to scale your impact. Use data to drive decisions Interpret and operationalise customer insights to design and execute initiatives that improve clinician engagement and satisfaction. Use data to proactively manage risk and identify opportunities for expansion and advocacy. Track and improve metrics along the customer journey like time-to-first-value and early activation. Develop and execute tailored adoption plans to maximise user engagement and satisfaction, enhancing the continued love for Heidi among clinicians. Communicate and collaborate Communicate, present, and influence effectively at all levels, from executives to frontline clinicians, showing a genuine commitment to improving healthcare outcomes and supporting those who deliver care. Champion customer success Focus on what truly matters to clinicians and health leaders - improving care, enhancing patient outcomes, and making clinicians' working lives easier. Combine deep product expertise with empathy to solve relentlessly for their success, knowing that when they thrive, healthcare does too. Become the voice of the customer internally, advocating for their needs and priorities and showcasing wins. Stay ahead of health-system trends Be relentlessly curious about how healthcare is changing. Anticipate what's next, from digital health innovation to hospital operations and clinician workflows, and turn that insight into strategies that drive adoption and deliver measurable outcomes. Scale success Bring expertise, curiosity, and good judgement to how we grow. Shape the frameworks, tools, and ways of working that turn complex, multi-thousand clinician deployments into scalable, high-impact rollouts. Earn trust, prove value, and embed Heidi as a critical partner in every health system's long-term success. Gather and share insights to influence product development and feature prioritisation. Improve Process & Playbook development to refine and scale customer success playbooks, frameworks and collateral. Partner across Product, Sales, Support and Engineering teams to share insights and streamline implementation processes What we look for 2-4+ years of experience in a Customer Success role at a SaaS company, with a proven track record of owning the full customer lifecycle. Healthcare experience or familiarity with clinical workflows is desirable, though not required. Exceptional communicator who can build trust with clinicians, administrators, and cross-functional teams alike. Highly organized and detail-oriented, ability to manage multiple projects and competing priorities without compromising quality. Self-starter with a bias for action, comfortable navigating fast-paced, ambiguous environments. Mission-driven, motivated by reducing clinician burden and improving patient outcomes through thoughtful, intelligent technology. Influential and credible, able to align executives, clinicians, and IT leaders around shared goals and drive measurable outcomes. Proven impact in driving genuine adoption and lasting behavior change - not just managing projects, but embedding technology into daily workflows. Commercial mindset, understanding the link between customer success and business growth, including retention, renewals, and expansion. Builder mindset - collaborative, curious, and proactive. You spot challenges early, act quickly to solve them, and continuously raise the bar for yourself and your team. Tech fluent, confident using modern tools to collaborate, track outcomes, and share insights; experience with platforms like HubSpot, Gong, Figma, or Omni is a plus. Empathetic problem-solver, using data, curiosity, and insight to improve customer and patient outcomes. Thrives in change, adaptable and energised by building something meaningful in a fast-moving environment. Growth-oriented, eager to learn, contribute, and grow alongside a mission-driven team. Attitude is more important than experience so if you are a hungry, competitive and highly motivated operator who has a knack for problem solving and building relationships, we want to hear from you. What do we believe in? Heidi builds for the future of healthcare, not just the next quarter, and our goals are ambitious because the world's health demands it. We believe in progress built through precision, pace, and ownership. Live Forever - Every release moves care forward: measured, safe, and built to last. Data guides us, but patients define the truth that matters. Practice Ownership - Decisions follow logic and proof, not hierarchy. Exceptional care demands exceptional standards in our work, our thinking, and our character. Small Cuts Heal Faster - Stability earns trust, speed delivers impact. Progress is about learning fast without breaking what people depend on. Make others better - Feedback is direct, kindness is constant, and excellence lifts everyone. Our success is measured by collective growth, not individual output. Our mission is clear: expand the world's capacity to care, and do it without losing the humanity that makes care worth delivering. Why you should Join Heidi Real product momentum. We're not trying to generate interest, we're channeling it. Equity from day one. When Heidi wins, you win. You'll share directly in the success you help create. Unmatched impact. Play a pivotal role in shaping the playbook for how we are scaling customer success at a critical growth moment - all while working on a product that delivers tangible value to clinicians and patients every day. Work alongside world-class talent. Learn from some of the best engineers and creatives, joining a diverse team. Growth and balance. Enjoy a £500 personal development budget, dedicated wellness days, and your birthday off to recharge. Flexibility that works. A hybrid environment, with at least 3 days in the office. Heidi's commitment to Diversity, Equity and Inclusion Heidi is dedicated to creating an equitable, inclusive . click apply for full job details
Asset & Wealth Management - Head of Institutional Marketing, EMEA - Executive Director- London location_on London, Greater London, England, United Kingdom Opportunity Overview sitemap_outline CORPORATE TITLE Vice President language OFFICE LOCATION(S) London assignment JOB FUNCTION Marketing account_balance DIVISION Asset & Wealth Management Role Summary This vice president will play a key role, devising and executing marketing strategies to support the growth of our institutional business in the UK, which span pension funds, endowments, foundations, sovereign wealth funds and insurers. The vice president will partner with client-facing business leaders, product strategy, investment teams and broader AM Marketing teams to identify and harness the top commercial priorities and translate them into full-funnel plans, fueling our business growth objectives with this critical segment. Position Responsibilities Channel marketing vision and implementation: Research, plan, develop and implement an integrated marketing strategy for AM's institutional and insurance client segment to fuel overall business growth objectives. Brand narrative: Ensure the Asset Management value proposition, and associated institutional derivation and messaging pillars are infused through all institutional and insurance marketing activities globally. Client research: Partner with AM brand marketing, institutional and insurance business leaders to track, manage and analyze client research to determine how AM is perceived by our institutional and insurance clients and identify which perceptions need to be addressed to enable the business to move forward. Campaigns and execution: Develop and execute well thought-out, impactful and quantifiable lead generation and client retention campaigns leveraging a range of digital, media and in-person channels. Content: Partner with content and product marketing teams, to deliver a content calendar which fully supports the institutional and insurance marketing strategy, including the generation of editorial ideas, and content creation as well as continual improvement across marketing and sales collaterals, social media and Measurement and reporting: End-to-end reporting and measurement of day-to-day and campaign-related marketing impact, delivering clear MROI and taking active steps to adjust marketing approach as necessary to optimize impact. Risk management: Maintaining strict adherence to regulatory and procedural guidelines for all marketing communications including proactive management of operational risk. Team effectiveness: Drive operational efficiency of the institutional and insurance marketing team, ensuring they are highly motivated, fully engaged and able to operate at scale. Partnership and collaboration: Develop and maintain strong relationships with other AM marketing leaders, EO marketing partners, Corporate Communications, sales and investment heads, and key senior stakeholders across the global organization. Qualifications 10+ years in a similar role within a similar leading financial institution with an outstanding track record with measurable impacts and achievements In-depth knowledge of the asset management industry: clients, products, regulations, competitors Well-developed strategic thinking with commercial awareness and business acumen Demonstrable track record of working effectively across matrixed, complex organizations with excellent communication, influencing and presentation skills as well as the ability to engage with partners at all levels Ability to present investment views in a thoughtful and well-reasoned manner, synthesize information from multiple sources and develop a clear, compelling story Demonstrated integrated marketing skills across strategy and execution; ability to leverage subject matter experts throughout broader divisional marketing team in pursuit of effective outcomes Solid experience in digital marketing, with working knowledge of martech within B2B environments, lead generation, and analytics in order to partner with subject matter experts Ability to work at varying speeds and under timeframe pressure, while maintaining extremely high standards Bachelor's Degree (BA/BS); MBA and/or CFA preferred ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: The Goldman Sachs Group, Inc., 2021. All rights reserved. Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity We offer a wide range of health and welfare programs that vary depending on office location. These generally include medical, dental, short-term disability, long-term disability, life, accidental death, labor accident and business travel accident insurance. We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year. Financial Wellness & Retirement We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees' priorities. Health Services We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state-of-the-art on-site health centers in certain offices. Fitness To encourage employees to live a healthy and active lifestyle, some of our offices feature on-site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre-approved amount). Child Care & Family Care We offer on-site child care centers that provide full-time and emergency back-up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available. Benefits at Goldman Sachs Read more about the full suite of class-leading benefits our firm has to offer.
Dec 18, 2025
Full time
Asset & Wealth Management - Head of Institutional Marketing, EMEA - Executive Director- London location_on London, Greater London, England, United Kingdom Opportunity Overview sitemap_outline CORPORATE TITLE Vice President language OFFICE LOCATION(S) London assignment JOB FUNCTION Marketing account_balance DIVISION Asset & Wealth Management Role Summary This vice president will play a key role, devising and executing marketing strategies to support the growth of our institutional business in the UK, which span pension funds, endowments, foundations, sovereign wealth funds and insurers. The vice president will partner with client-facing business leaders, product strategy, investment teams and broader AM Marketing teams to identify and harness the top commercial priorities and translate them into full-funnel plans, fueling our business growth objectives with this critical segment. Position Responsibilities Channel marketing vision and implementation: Research, plan, develop and implement an integrated marketing strategy for AM's institutional and insurance client segment to fuel overall business growth objectives. Brand narrative: Ensure the Asset Management value proposition, and associated institutional derivation and messaging pillars are infused through all institutional and insurance marketing activities globally. Client research: Partner with AM brand marketing, institutional and insurance business leaders to track, manage and analyze client research to determine how AM is perceived by our institutional and insurance clients and identify which perceptions need to be addressed to enable the business to move forward. Campaigns and execution: Develop and execute well thought-out, impactful and quantifiable lead generation and client retention campaigns leveraging a range of digital, media and in-person channels. Content: Partner with content and product marketing teams, to deliver a content calendar which fully supports the institutional and insurance marketing strategy, including the generation of editorial ideas, and content creation as well as continual improvement across marketing and sales collaterals, social media and Measurement and reporting: End-to-end reporting and measurement of day-to-day and campaign-related marketing impact, delivering clear MROI and taking active steps to adjust marketing approach as necessary to optimize impact. Risk management: Maintaining strict adherence to regulatory and procedural guidelines for all marketing communications including proactive management of operational risk. Team effectiveness: Drive operational efficiency of the institutional and insurance marketing team, ensuring they are highly motivated, fully engaged and able to operate at scale. Partnership and collaboration: Develop and maintain strong relationships with other AM marketing leaders, EO marketing partners, Corporate Communications, sales and investment heads, and key senior stakeholders across the global organization. Qualifications 10+ years in a similar role within a similar leading financial institution with an outstanding track record with measurable impacts and achievements In-depth knowledge of the asset management industry: clients, products, regulations, competitors Well-developed strategic thinking with commercial awareness and business acumen Demonstrable track record of working effectively across matrixed, complex organizations with excellent communication, influencing and presentation skills as well as the ability to engage with partners at all levels Ability to present investment views in a thoughtful and well-reasoned manner, synthesize information from multiple sources and develop a clear, compelling story Demonstrated integrated marketing skills across strategy and execution; ability to leverage subject matter experts throughout broader divisional marketing team in pursuit of effective outcomes Solid experience in digital marketing, with working knowledge of martech within B2B environments, lead generation, and analytics in order to partner with subject matter experts Ability to work at varying speeds and under timeframe pressure, while maintaining extremely high standards Bachelor's Degree (BA/BS); MBA and/or CFA preferred ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: The Goldman Sachs Group, Inc., 2021. All rights reserved. Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity We offer a wide range of health and welfare programs that vary depending on office location. These generally include medical, dental, short-term disability, long-term disability, life, accidental death, labor accident and business travel accident insurance. We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year. Financial Wellness & Retirement We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees' priorities. Health Services We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state-of-the-art on-site health centers in certain offices. Fitness To encourage employees to live a healthy and active lifestyle, some of our offices feature on-site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre-approved amount). Child Care & Family Care We offer on-site child care centers that provide full-time and emergency back-up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available. Benefits at Goldman Sachs Read more about the full suite of class-leading benefits our firm has to offer.
Join Superdrug Head Office - Make a Real Difference Every Day! Location: East Croydon Station. Hours: 37.5 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. Salary: Competitive Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities. We're a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people - they make the difference. We're all about personality, we have fun, and we work hard to deliver That Superdrug feeling. A day includes This is a pivotal role at the heart of the Estates team, acting as a bridge between property management, master data, compliance, and finance. You'll manage the high volume of queries in the property admin inbox, ensuring prompt and thorough responses, and play a key part in the supplier change process for landlord rents and service charges. You'll also oversee the sub-let portfolio, manage tenant changes, and ensure the Horizon database is always up to date. On the master data side, you'll be responsible for the accurate setup and maintenance of property and supplier data across multiple systems (including Horizon, Oracle, and Retek), supporting both Superdrug, Savers and Three. You'll help drive Goods Not For Retail (GNFR) compliance, support the implementation of tenant recharges, and ensure that all costs, such as service charges, repairs, maintenance, and insurance, are correctly recharged to tenants in line with lease terms. A typical day in this role includes Managing the Property Admin inbox: monitoring, responding to, and following up on queries to completion. Overseeing landlord supplier changes and ensuring GNFR compliance, including obtaining documentation and setting up suppliers for payment. Processing rent and service charge reconciliations in collaboration with finance, and supporting payment runs. Maintaining and updating property and supplier data in Horizon, Oracle, and Retek, ensuring data accuracy and integrity. Managing the sub-let portfolio: raising rent charges, processing tenant changes, and updating the Horizon database. Implementing and managing tenant recharges for costs such as service charges, repairs, maintenance, and insurance. Supporting the property change note process (Blues) and ensuring timely, accurate processing. Liaising with landlord, managing agents, internal teams, and external suppliers to resolve queries. Producing and managing rent reports and ensuring all invoices are processed and authorised for payment. Providing day-to-day and project administrative support to the property management and property administration teams. This job is a good fit for you if You have great drive and ambition to achieve, with fantastic attention to detail. You're highly organised, able to balance a varied workload, and thrive under pressure. You have experience managing property-related accounts, including processing invoices, reviewing statements, and carrying out statement reconciliations. You're confident managing large datasets and maintaining data accuracy across multiple systems. You're a strong communicator, able to build relationships and liaise with a range of stakeholders - internal teams, landlords, managing agents, and external suppliers. You're self-motivated, able to work independently, but also enjoy being part of a team. You're comfortable with change and keen to support process improvements and new initiatives. What you'll need Experience with property management databases (ideally Horizon or similar), and large ERP systems (Oracle, Retek, etc.). You have a background in property administration or property accounts, with hands on experience with accounts payable, credit control, and confidence in reconciling statements of account. Knowledge of commercial property management. Strong IT skills, including Microsoft Outlook, Teams, Excel, PowerPoint, and Word, as well as experience with online and internal databases. Ability to build strong relationships, influence, and communicate cross-functionally at all levels. Experience in multi site retail businesses and centralised finance/shared service environments is highlight advantageous. Ability to understand the "big picture" while maintaining an eye for detail. What's in it for you 33 days holiday rising to 38 days with length of service (inclusive of bank holidays) 2 staff discount codes for yourself and a family member or friend 30% discount on Superdrug Own Brand Products both in store and online Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station Company pension matching and bonus We offer Stream - a money management app that gives you access to a percentage of your pay as you earn it Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets! Unrivalled Learning and Development programmes Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support Come and be part of something special!
Dec 18, 2025
Full time
Join Superdrug Head Office - Make a Real Difference Every Day! Location: East Croydon Station. Hours: 37.5 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. Salary: Competitive Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities. We're a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people - they make the difference. We're all about personality, we have fun, and we work hard to deliver That Superdrug feeling. A day includes This is a pivotal role at the heart of the Estates team, acting as a bridge between property management, master data, compliance, and finance. You'll manage the high volume of queries in the property admin inbox, ensuring prompt and thorough responses, and play a key part in the supplier change process for landlord rents and service charges. You'll also oversee the sub-let portfolio, manage tenant changes, and ensure the Horizon database is always up to date. On the master data side, you'll be responsible for the accurate setup and maintenance of property and supplier data across multiple systems (including Horizon, Oracle, and Retek), supporting both Superdrug, Savers and Three. You'll help drive Goods Not For Retail (GNFR) compliance, support the implementation of tenant recharges, and ensure that all costs, such as service charges, repairs, maintenance, and insurance, are correctly recharged to tenants in line with lease terms. A typical day in this role includes Managing the Property Admin inbox: monitoring, responding to, and following up on queries to completion. Overseeing landlord supplier changes and ensuring GNFR compliance, including obtaining documentation and setting up suppliers for payment. Processing rent and service charge reconciliations in collaboration with finance, and supporting payment runs. Maintaining and updating property and supplier data in Horizon, Oracle, and Retek, ensuring data accuracy and integrity. Managing the sub-let portfolio: raising rent charges, processing tenant changes, and updating the Horizon database. Implementing and managing tenant recharges for costs such as service charges, repairs, maintenance, and insurance. Supporting the property change note process (Blues) and ensuring timely, accurate processing. Liaising with landlord, managing agents, internal teams, and external suppliers to resolve queries. Producing and managing rent reports and ensuring all invoices are processed and authorised for payment. Providing day-to-day and project administrative support to the property management and property administration teams. This job is a good fit for you if You have great drive and ambition to achieve, with fantastic attention to detail. You're highly organised, able to balance a varied workload, and thrive under pressure. You have experience managing property-related accounts, including processing invoices, reviewing statements, and carrying out statement reconciliations. You're confident managing large datasets and maintaining data accuracy across multiple systems. You're a strong communicator, able to build relationships and liaise with a range of stakeholders - internal teams, landlords, managing agents, and external suppliers. You're self-motivated, able to work independently, but also enjoy being part of a team. You're comfortable with change and keen to support process improvements and new initiatives. What you'll need Experience with property management databases (ideally Horizon or similar), and large ERP systems (Oracle, Retek, etc.). You have a background in property administration or property accounts, with hands on experience with accounts payable, credit control, and confidence in reconciling statements of account. Knowledge of commercial property management. Strong IT skills, including Microsoft Outlook, Teams, Excel, PowerPoint, and Word, as well as experience with online and internal databases. Ability to build strong relationships, influence, and communicate cross-functionally at all levels. Experience in multi site retail businesses and centralised finance/shared service environments is highlight advantageous. Ability to understand the "big picture" while maintaining an eye for detail. What's in it for you 33 days holiday rising to 38 days with length of service (inclusive of bank holidays) 2 staff discount codes for yourself and a family member or friend 30% discount on Superdrug Own Brand Products both in store and online Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station Company pension matching and bonus We offer Stream - a money management app that gives you access to a percentage of your pay as you earn it Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets! Unrivalled Learning and Development programmes Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support Come and be part of something special!
About Us: Kite Magnetics is a Melbourne-based clean energy company founded in 2022. We develop advanced materials that help make electric motors in EVs and other systems lighter, more efficient, and more sustainable. Our technology began as university research at Monash and is now moving into real world production with customers in the EV and clean energy sectors. We are a small but growing team combining engineering, manufacturing, and commercial expertise to take a complex physical product from lab to large scale production. This means our internal systems, processes, and data need to be strong, even as we move quickly. Joining Kite Magnetics now means helping to build the foundations of a high performing, well governed company that is aiming for global impact in the clean energy transition. About the Role: This role strengthens Kite Magnetics' internal operations, compliance, and commercial functions by building robust systems, enabling high quality administration and reporting, and supporting both business development and finance workflows. You will help create operational clarity and reduce administrative burden on the Chief of Staff and CEO, allowing them to focus on strategic growth, fundraising, and scale up activities. You will develop, implement, and maintain internal tools, systems, and processes that enable operational discipline across Kite Magnetics. Provide high quality administrative, financial, and commercial support to leadership; ensure strong documentation and compliance foundations (including ISO 9001 and ISO 27001 preparation); and support the Head of Business Development through customer engagement tracking, pipeline visibility, and market intelligence. You'll be a hands on role operator with excellent organisation, attention to detail, and a proactive approach to creating structure in a fast paced engineering heavy environment. Reporting to: Chief of Staff Location: Notting Hill, Victoria, Australia Hours: Permanent full time (38 hr/week) in person role Key Responsibilities: 1. Internal Operational Support Improve internal processes for planning, reporting, documentation, and information flow across functions. Support the Chief of Staff in preparing monthly and quarterly reporting packs for leadership and investors. Establish and maintain internal tools and digital systems that support consistent workflows and policy alignment. Coordinate operational tasks that support a safe, thriving, and well organised workplace. 2. Business Development & Commercial Support Collect, organise, and summarise data on target customers, competitors, supply chain dynamics, and relevant technology trends. Prepare structured research briefs and background materials that enable the Chief of Staff, CEO and Head of Business Development to conduct commercial analysis and strategic assessments. Maintain and continuously update a market intelligence repository, ensuring information is accurate, referenced, and easily accessible. Provide clearly formatted inputs (data tables, summaries, source lists) for TAM/SAM/SOM models, competitive landscape reviews, and go to market planning, noting that strategic interpretation is owned by the Chief of Staff. Support ad hoc research requests by gathering factual information, validating sources, and presenting findings in an organised and neutral manner. Support the Head of Business Development by maintaining accurate tracking of customer engagements, including meeting notes, next steps, follow up actions, legal documentation, and contract status. Assist with preparation of customer facing packs, data sheets, and documentation when required. Coordinate travel and logistics for investor roadshows and business development activities (CEO/CoS/BD). Manage and update the Company website as required and maintain frequent (at least once per month) posts on the Company social media sites. 3. Finance & Administration Support Assist with accounts payable/receivable workflows, expense tracking, and basic financial data preparation, coordinating with Finance as needed. Track and organise grant related documentation, R&D expenses, and reporting inputs for annual submissions. Maintain data quality, version control, and documentation integrity across financial and administrative systems. Ensure office related procurement (supplies, services, consumables) is well managed and documented, coordinating closely with the Procurement & Logistics Coordinator where responsibilities intersect. Manage office communications, including greeting visitors, answering phones, responding to emails, and directing inquiries as necessary. 4. Documentation and Data Management Organise and maintain digital and physical records for company documents, ensuring easy retrieval and correct version control. Support creation and maintenance of internal documentation including policies, registers, templates, workflows, and SOPs. Prepare reports and presentations for leadership, BD, and internal reviews as required. 5. Quality, Compliance & Information Security Systems Support development of internal processes aligned to ISO 9001, including documentation control, working with the Chief of Staff and senior engineers. Assist in establishing systems, access controls, and documentation structures needed for ISO 27001 information security readiness, working closely with IT providers and the Chief of Staff. Ensure compliance tools and registers remain accurate, current, and well maintained. 6. People, Safety and HR Systems Support Collaborate with the Chief of Staff on recruitment workflows, including job posting processes, scheduling, documentation, and candidate tracking. Improve onboarding and offboarding processes and maintain HR related systems including access control and asset allocation records. Maintain HRIS/KPI systems and support reporting on people metrics and operational KPIs. Support internal events, training sessions, and team building activities to foster a positive workplace culture. Work with OHS representatives to maintain incident and near miss registers and ensure safety documentation is up to date. Qualifications Bachelor's degree in Business, Operations Management, Industrial/Manufacturing Engineering, Commerce, or a related field. Preferred Exposure to quality systems (ISO 9001) or information security frameworks (ISO 27001). Experience with CRM or pipeline tracking tools (e.g. HubSpot, Salesforce, spreadsheets). Experience in startups, manufacturing, aerospace/automotive, hardware technology, or engineering adjacent environments. Capabilities & Experience 3-7 years experience in business operations, administration, commercial support, or compliance/system building roles. Ability to develop and maintain internal systems, documentation frameworks, and operational tools. Experience with financial or commercial analysis (cost tracking, budgeting support, market analysis). Strong communication, structuring, and documentation skills. High level of organisation and the ability to manage multiple concurrent priorities. Strong proficiency with Microsoft 365 and general comfort with digital tools and system adoption. Ability to work collaboratively with engineering, finance, and commercial functions. Measurement of Success (First 6 12 months) Improved visibility for leadership through timely reporting and structured internal documentation. A well maintained customer engagement tracking system with clear follow ups and prioritised BD pipeline. Delivery of high quality market intelligence briefs that support strategic decisions. Smooth finance administration workflows with end of month processes closed out reliably. Operational and compliance systems (ISO 9001/27001 readiness) implemented or significantly progressed. A well organised office environment with strong administrative systems supporting scaling operations. Personal Attributes Detail oriented and structured in organising information and processes. Curious, proactive, and able to improve systems rather than maintain the status quo. Inclusive and collaborative style with strong interpersonal skills. Honest, responsible, and able to maintain confidentiality. Comfortable working in a fast paced, engineering heavy startup environment. Comfort with ambiguity, shifting priorities, and working in a fast paced start up environment. Benefits Competitive salary of $110,000 + statutory superannuation Opportunity to join Employee Stock Ownership Plan (ESOP) post probation. Collaborative and inclusive work environment Flexible working hours (6:30 to 9:30 am start with corresponding end times) Kite Magnetics is an equal opportunity and equal outcome employer. We celebrate you and the diversity you bring and are committed to creating an inclusive and welcoming environment for all employees, suppliers, and customers.
Dec 18, 2025
Full time
About Us: Kite Magnetics is a Melbourne-based clean energy company founded in 2022. We develop advanced materials that help make electric motors in EVs and other systems lighter, more efficient, and more sustainable. Our technology began as university research at Monash and is now moving into real world production with customers in the EV and clean energy sectors. We are a small but growing team combining engineering, manufacturing, and commercial expertise to take a complex physical product from lab to large scale production. This means our internal systems, processes, and data need to be strong, even as we move quickly. Joining Kite Magnetics now means helping to build the foundations of a high performing, well governed company that is aiming for global impact in the clean energy transition. About the Role: This role strengthens Kite Magnetics' internal operations, compliance, and commercial functions by building robust systems, enabling high quality administration and reporting, and supporting both business development and finance workflows. You will help create operational clarity and reduce administrative burden on the Chief of Staff and CEO, allowing them to focus on strategic growth, fundraising, and scale up activities. You will develop, implement, and maintain internal tools, systems, and processes that enable operational discipline across Kite Magnetics. Provide high quality administrative, financial, and commercial support to leadership; ensure strong documentation and compliance foundations (including ISO 9001 and ISO 27001 preparation); and support the Head of Business Development through customer engagement tracking, pipeline visibility, and market intelligence. You'll be a hands on role operator with excellent organisation, attention to detail, and a proactive approach to creating structure in a fast paced engineering heavy environment. Reporting to: Chief of Staff Location: Notting Hill, Victoria, Australia Hours: Permanent full time (38 hr/week) in person role Key Responsibilities: 1. Internal Operational Support Improve internal processes for planning, reporting, documentation, and information flow across functions. Support the Chief of Staff in preparing monthly and quarterly reporting packs for leadership and investors. Establish and maintain internal tools and digital systems that support consistent workflows and policy alignment. Coordinate operational tasks that support a safe, thriving, and well organised workplace. 2. Business Development & Commercial Support Collect, organise, and summarise data on target customers, competitors, supply chain dynamics, and relevant technology trends. Prepare structured research briefs and background materials that enable the Chief of Staff, CEO and Head of Business Development to conduct commercial analysis and strategic assessments. Maintain and continuously update a market intelligence repository, ensuring information is accurate, referenced, and easily accessible. Provide clearly formatted inputs (data tables, summaries, source lists) for TAM/SAM/SOM models, competitive landscape reviews, and go to market planning, noting that strategic interpretation is owned by the Chief of Staff. Support ad hoc research requests by gathering factual information, validating sources, and presenting findings in an organised and neutral manner. Support the Head of Business Development by maintaining accurate tracking of customer engagements, including meeting notes, next steps, follow up actions, legal documentation, and contract status. Assist with preparation of customer facing packs, data sheets, and documentation when required. Coordinate travel and logistics for investor roadshows and business development activities (CEO/CoS/BD). Manage and update the Company website as required and maintain frequent (at least once per month) posts on the Company social media sites. 3. Finance & Administration Support Assist with accounts payable/receivable workflows, expense tracking, and basic financial data preparation, coordinating with Finance as needed. Track and organise grant related documentation, R&D expenses, and reporting inputs for annual submissions. Maintain data quality, version control, and documentation integrity across financial and administrative systems. Ensure office related procurement (supplies, services, consumables) is well managed and documented, coordinating closely with the Procurement & Logistics Coordinator where responsibilities intersect. Manage office communications, including greeting visitors, answering phones, responding to emails, and directing inquiries as necessary. 4. Documentation and Data Management Organise and maintain digital and physical records for company documents, ensuring easy retrieval and correct version control. Support creation and maintenance of internal documentation including policies, registers, templates, workflows, and SOPs. Prepare reports and presentations for leadership, BD, and internal reviews as required. 5. Quality, Compliance & Information Security Systems Support development of internal processes aligned to ISO 9001, including documentation control, working with the Chief of Staff and senior engineers. Assist in establishing systems, access controls, and documentation structures needed for ISO 27001 information security readiness, working closely with IT providers and the Chief of Staff. Ensure compliance tools and registers remain accurate, current, and well maintained. 6. People, Safety and HR Systems Support Collaborate with the Chief of Staff on recruitment workflows, including job posting processes, scheduling, documentation, and candidate tracking. Improve onboarding and offboarding processes and maintain HR related systems including access control and asset allocation records. Maintain HRIS/KPI systems and support reporting on people metrics and operational KPIs. Support internal events, training sessions, and team building activities to foster a positive workplace culture. Work with OHS representatives to maintain incident and near miss registers and ensure safety documentation is up to date. Qualifications Bachelor's degree in Business, Operations Management, Industrial/Manufacturing Engineering, Commerce, or a related field. Preferred Exposure to quality systems (ISO 9001) or information security frameworks (ISO 27001). Experience with CRM or pipeline tracking tools (e.g. HubSpot, Salesforce, spreadsheets). Experience in startups, manufacturing, aerospace/automotive, hardware technology, or engineering adjacent environments. Capabilities & Experience 3-7 years experience in business operations, administration, commercial support, or compliance/system building roles. Ability to develop and maintain internal systems, documentation frameworks, and operational tools. Experience with financial or commercial analysis (cost tracking, budgeting support, market analysis). Strong communication, structuring, and documentation skills. High level of organisation and the ability to manage multiple concurrent priorities. Strong proficiency with Microsoft 365 and general comfort with digital tools and system adoption. Ability to work collaboratively with engineering, finance, and commercial functions. Measurement of Success (First 6 12 months) Improved visibility for leadership through timely reporting and structured internal documentation. A well maintained customer engagement tracking system with clear follow ups and prioritised BD pipeline. Delivery of high quality market intelligence briefs that support strategic decisions. Smooth finance administration workflows with end of month processes closed out reliably. Operational and compliance systems (ISO 9001/27001 readiness) implemented or significantly progressed. A well organised office environment with strong administrative systems supporting scaling operations. Personal Attributes Detail oriented and structured in organising information and processes. Curious, proactive, and able to improve systems rather than maintain the status quo. Inclusive and collaborative style with strong interpersonal skills. Honest, responsible, and able to maintain confidentiality. Comfortable working in a fast paced, engineering heavy startup environment. Comfort with ambiguity, shifting priorities, and working in a fast paced start up environment. Benefits Competitive salary of $110,000 + statutory superannuation Opportunity to join Employee Stock Ownership Plan (ESOP) post probation. Collaborative and inclusive work environment Flexible working hours (6:30 to 9:30 am start with corresponding end times) Kite Magnetics is an equal opportunity and equal outcome employer. We celebrate you and the diversity you bring and are committed to creating an inclusive and welcoming environment for all employees, suppliers, and customers.
Enterprise Customer Success Manager London Justt helps many of the world's largest and most recognizable brands turn chargebacks from a constant headache into a managed, predictable part of doing business. Our AI-driven platform powers chargeback operations at scale, automating disputes end to end, recovering revenue that would otherwise be lost, and removing a major operational burden from finance, risk, and operations teams across multiple regions and verticals. We're a global company with teams across markets, and disciplines, working closely with leading players in the payments ecosystem. Our culture is built on clear thinking, collaboration, and a strong sense of ownership. At Justt, you'll partner with product, engineering, data, success and go-to-market teams to build technology that sits at the core of modern payments, and has a direct, measurable impact on the bottom line for some of the biggest companies in the world. We're looking for an Enterprise Customer Success Manager to join our team in London. As a trusted advisor to our customers, you'll represent both the voice of Justt and the voice of the customer, driving growth, guiding clients through challenges, and ensuring long-term success. You'll work across commercial, technical, and product functions, partnering with diverse payment stakeholders externally and multiple internal teams to deliver measurable value and sustainable expansion. What you'll do Manage a portfolio of top-tier enterprise customers across commercial, technical, support, and product dimensions Analyze portfolio performance, combining data and customer feedback to generate actionable payment insights Identify and execute expansion opportunities end-to-end to achieve account growth targets Define and drive retention strategies through structured account plans to meet retention goals Lead business review meetings and engage senior management to strengthen multi-level stakeholder relationships Act as the go-to expert on new feature releases, ensuring smooth and effective customer adoption Collect and communicate client feedback to Product and R&D teams to influence roadmap priorities Deliver client training and enablement sessions to drive value realization Collaborate cross-functionally with Sales, Product, and Marketing to expand Justt's regional presence Requirements 5+ years of experience as a Customer Success Manager managing enterprise accounts Proven track record in project management and cross-functional collaboration Strong analytical mindset with the ability to interpret data and translate it into insights and actions Demonstrated success in building and growing long-term, value-driven customer relationships Comfortable operating in fast-paced, dynamic environments Willingness to travel several times a year Experience in the payments industry - an advantage
Dec 18, 2025
Full time
Enterprise Customer Success Manager London Justt helps many of the world's largest and most recognizable brands turn chargebacks from a constant headache into a managed, predictable part of doing business. Our AI-driven platform powers chargeback operations at scale, automating disputes end to end, recovering revenue that would otherwise be lost, and removing a major operational burden from finance, risk, and operations teams across multiple regions and verticals. We're a global company with teams across markets, and disciplines, working closely with leading players in the payments ecosystem. Our culture is built on clear thinking, collaboration, and a strong sense of ownership. At Justt, you'll partner with product, engineering, data, success and go-to-market teams to build technology that sits at the core of modern payments, and has a direct, measurable impact on the bottom line for some of the biggest companies in the world. We're looking for an Enterprise Customer Success Manager to join our team in London. As a trusted advisor to our customers, you'll represent both the voice of Justt and the voice of the customer, driving growth, guiding clients through challenges, and ensuring long-term success. You'll work across commercial, technical, and product functions, partnering with diverse payment stakeholders externally and multiple internal teams to deliver measurable value and sustainable expansion. What you'll do Manage a portfolio of top-tier enterprise customers across commercial, technical, support, and product dimensions Analyze portfolio performance, combining data and customer feedback to generate actionable payment insights Identify and execute expansion opportunities end-to-end to achieve account growth targets Define and drive retention strategies through structured account plans to meet retention goals Lead business review meetings and engage senior management to strengthen multi-level stakeholder relationships Act as the go-to expert on new feature releases, ensuring smooth and effective customer adoption Collect and communicate client feedback to Product and R&D teams to influence roadmap priorities Deliver client training and enablement sessions to drive value realization Collaborate cross-functionally with Sales, Product, and Marketing to expand Justt's regional presence Requirements 5+ years of experience as a Customer Success Manager managing enterprise accounts Proven track record in project management and cross-functional collaboration Strong analytical mindset with the ability to interpret data and translate it into insights and actions Demonstrated success in building and growing long-term, value-driven customer relationships Comfortable operating in fast-paced, dynamic environments Willingness to travel several times a year Experience in the payments industry - an advantage
About Us Permutive is the data collaboration platform that powers the advertising ecosystem. We exist to build an advertising ecosystem that respects and adapts to consumers' choices around their privacy, and in doing so unlocks enormous uplifts in scale and outcomes for publishers and advertisers alike. Trusted by 60% of Enterprise Media Companies across the US, EMEA, and LATAM, we work with leaders such as News Corp, Warner Bros Discovery, Hearst, Conde Nast, dmg media, BuzzFeed, and The Guardian. Our technology enables them to drive >$1B in advertising spend across hundreds of millions of users without compromising user privacy. Permutive works with many of the largest Advertisers, enabling them to collaborate with Publishers to triple their audience reach and drive a doubling in incremental sales, including with advertisers such as Sky, Dentsu and Apple. We leverage patented edge technology, AI and cloud collaboration to safely process data where it is, and our platform combines privacy safe DMP, data clean room, and curation capabilities to unlock unmatched scale and precision for publishers, advertisers, agencies, and retail media networks. At Permutive, You'll Help Our Customers: Achieve Better Outcomes: Leverage our unique position in the ad tech ecosystem to access broader audiences and improve outcomes. Boost Sales Significantly: Capitalize on 100% addressability to connect with the 70% of audiences beyond traditional cookies. Transform Collaboration Efficiency: Move from lengthy processes to seamless collaboration in minutes. Join us as a key player in shaping the future of Permutive, backed by leading investors like Softbank and EQT Ventures and recognised as a YCombinator Top 150 company. About the Team As the ad tech industry faces its biggest challenge yet with the collapse in addressability, advertisers are struggling to reach their target audience at scale in the Open Web with some shifting their spend to Walled Gardens. We see a huge opportunity for premium publishers and broadcasters to redirect that budget towards their audiences by replacing the deprecating targeting currency in the ecosystem (cookies and IDs) with their own signals (behavioural, lifestyle, demographic, contextual; deterministic and modelled). Our data infrastructure and platform underpins the ad business of 150 of the biggest publishers and broadcasters in the world and our edge technology allows publishers to reach 100% addressability, even in environments that block cookies by default. Market leading advertisers are leveraging our data collaboration capabilities across this premium supply to transform their performance in the Open Web by targeting publisher signals: double their reach, double their sales, halve their cost per acquisition. About the Role In that context, Permutive is hiring a Senior Product Manager to own our Identity & Marketplace products and capabilities. The Identity & Marketplace team owns a critical layer of our product: Identity is the connective tissue that enables data collaboration between our publishers/broadcasters and ecosystem participants. And our marketplace is one of the applications of data collaboration: we relaunched the product earlier in the year with Ocado and have more exciting retailers and data partners in the pipeline. What you'll be doing Developing empathy with the end user through customer interviews and beta programs Iterate on our existing solution to increase adoption and the value our customers derive from the product Refining our long term vision for the product Beyond core product management responsibilities - refining the vision, managing the product throughout its lifecycle, and partnering closely with engineering - the role requires very strong adtech industry knowledge. Success will be measured against Delivery: Product delivery against timelines for each stage of the product lifecycle Adoption & Usage: Adoption and usage of Identity & Marketplace capabilities by publishers and broadcasters specifically Value: The value of the product will be measured in volume of impressions that targeted against marketplace and "connected" data Your day to day responsibilities will include Strategy & roadmap: Refining the vision for the product as well as building & managing the roadmap Product execution: Producing clear, well scoped product requirements to help our team understand what customer problems we're solving. Working with our engineering teams to ensure predictable velocity, balancing feature development with quality and internal requirements. Prototyping: working with the engineers and designer to rapidly build POCs to bring to life how we intend to solve problems identified in market Test and Iterate: Be in the market to gather feedback from prospects on the prototypes, and experiment with different strategies to refine product market fit. Defining and analysing metrics so that we understand customer behaviour, gaps and opportunities Equip GTM teams (in partnership with product marketing): sales and customer success teams are equipped with collateral (such as prototypes, slides, dashboard etc.) to progress deals down the sales funnel. What you'll need Strong adtech industry knowledge Experience in Product management, working with engineers and product designers Experience in leading the delivery of new products from ideation through launch Experience establishing the vision and plan for a product What we are offering We take a structured, objective approach to salary setting, which is based on market information, our compensation strategy, and your experience and capability as assessed through our interview process. For a typical candidate who meets our requirements, we would pay between £85,000 - £105,000 +options. Permutive Benefits In this together: As a full time employee, you'll become a shareholder with stock options, sharing in our collective success. Family Comes First: Primary caregivers receive up to 6 months of fully paid leave and secondary caregivers receive 3 months of fully paid leave to bond with their little ones. Your Time, Your Way: Flexible hours let you fit work around your life, whether it's hitting the gym, meditating, or handling family needs. Upgraded Workspace: A £350 budget helps you create the perfect home office setup. Recharge & Refocus: Unlimited paid time off (with a minimum of 25 days + public holidays) ensures you get the rest you need. Grow with Us: Ongoing training and development opportunities fuel your career aspirations. Mental Health Matters: We prioritise your well being with free access to Spill, our mental health partner. Comprehensive Care: Enjoy virtual GP visits, healthcare services, work life consultations. Secure your future: Our pension plan with Penfold helps you secure your financial future (employer contributes 3%, employee contributes 5%). A company paid Cursor Pro subscription for all engineers. Work Your Way Permutive trusts you to manage your time and deliver results. Our hybrid model allows you to choose where you work best, whether in your own productive space or our London (Farringdon) or New York (Union Square) offices. That said, none of us work alone; we are part of a team. To foster collaboration and connection, teams in these locations come together in person at least once a week and are encouraged to benefit from being in our offices to meet with teams more often. Commercial and customer facing teams are encouraged to embrace in person interactions to build lasting relationships with clients and colleagues. Every Permutive employee gets together in person at the company's Annual Kick Off for a week in February. Each year's event promises to be an exciting opportunity for us to come together, reconnect with colleagues, and align on our shared vision for the year ahead. Diversity, Equity & Inclusion At Permutive, we're taking a thoughtful, intersectional, long term approach to diversity, equity & inclusion. We care deeply about creating an inclusive work environment that allows everyone to flourish, and we are taking continual action to progress in that direction. We're committed to hiring people regardless of race, religion, colour, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, age, neurodiversity status, disability status, or otherwise.
Dec 18, 2025
Full time
About Us Permutive is the data collaboration platform that powers the advertising ecosystem. We exist to build an advertising ecosystem that respects and adapts to consumers' choices around their privacy, and in doing so unlocks enormous uplifts in scale and outcomes for publishers and advertisers alike. Trusted by 60% of Enterprise Media Companies across the US, EMEA, and LATAM, we work with leaders such as News Corp, Warner Bros Discovery, Hearst, Conde Nast, dmg media, BuzzFeed, and The Guardian. Our technology enables them to drive >$1B in advertising spend across hundreds of millions of users without compromising user privacy. Permutive works with many of the largest Advertisers, enabling them to collaborate with Publishers to triple their audience reach and drive a doubling in incremental sales, including with advertisers such as Sky, Dentsu and Apple. We leverage patented edge technology, AI and cloud collaboration to safely process data where it is, and our platform combines privacy safe DMP, data clean room, and curation capabilities to unlock unmatched scale and precision for publishers, advertisers, agencies, and retail media networks. At Permutive, You'll Help Our Customers: Achieve Better Outcomes: Leverage our unique position in the ad tech ecosystem to access broader audiences and improve outcomes. Boost Sales Significantly: Capitalize on 100% addressability to connect with the 70% of audiences beyond traditional cookies. Transform Collaboration Efficiency: Move from lengthy processes to seamless collaboration in minutes. Join us as a key player in shaping the future of Permutive, backed by leading investors like Softbank and EQT Ventures and recognised as a YCombinator Top 150 company. About the Team As the ad tech industry faces its biggest challenge yet with the collapse in addressability, advertisers are struggling to reach their target audience at scale in the Open Web with some shifting their spend to Walled Gardens. We see a huge opportunity for premium publishers and broadcasters to redirect that budget towards their audiences by replacing the deprecating targeting currency in the ecosystem (cookies and IDs) with their own signals (behavioural, lifestyle, demographic, contextual; deterministic and modelled). Our data infrastructure and platform underpins the ad business of 150 of the biggest publishers and broadcasters in the world and our edge technology allows publishers to reach 100% addressability, even in environments that block cookies by default. Market leading advertisers are leveraging our data collaboration capabilities across this premium supply to transform their performance in the Open Web by targeting publisher signals: double their reach, double their sales, halve their cost per acquisition. About the Role In that context, Permutive is hiring a Senior Product Manager to own our Identity & Marketplace products and capabilities. The Identity & Marketplace team owns a critical layer of our product: Identity is the connective tissue that enables data collaboration between our publishers/broadcasters and ecosystem participants. And our marketplace is one of the applications of data collaboration: we relaunched the product earlier in the year with Ocado and have more exciting retailers and data partners in the pipeline. What you'll be doing Developing empathy with the end user through customer interviews and beta programs Iterate on our existing solution to increase adoption and the value our customers derive from the product Refining our long term vision for the product Beyond core product management responsibilities - refining the vision, managing the product throughout its lifecycle, and partnering closely with engineering - the role requires very strong adtech industry knowledge. Success will be measured against Delivery: Product delivery against timelines for each stage of the product lifecycle Adoption & Usage: Adoption and usage of Identity & Marketplace capabilities by publishers and broadcasters specifically Value: The value of the product will be measured in volume of impressions that targeted against marketplace and "connected" data Your day to day responsibilities will include Strategy & roadmap: Refining the vision for the product as well as building & managing the roadmap Product execution: Producing clear, well scoped product requirements to help our team understand what customer problems we're solving. Working with our engineering teams to ensure predictable velocity, balancing feature development with quality and internal requirements. Prototyping: working with the engineers and designer to rapidly build POCs to bring to life how we intend to solve problems identified in market Test and Iterate: Be in the market to gather feedback from prospects on the prototypes, and experiment with different strategies to refine product market fit. Defining and analysing metrics so that we understand customer behaviour, gaps and opportunities Equip GTM teams (in partnership with product marketing): sales and customer success teams are equipped with collateral (such as prototypes, slides, dashboard etc.) to progress deals down the sales funnel. What you'll need Strong adtech industry knowledge Experience in Product management, working with engineers and product designers Experience in leading the delivery of new products from ideation through launch Experience establishing the vision and plan for a product What we are offering We take a structured, objective approach to salary setting, which is based on market information, our compensation strategy, and your experience and capability as assessed through our interview process. For a typical candidate who meets our requirements, we would pay between £85,000 - £105,000 +options. Permutive Benefits In this together: As a full time employee, you'll become a shareholder with stock options, sharing in our collective success. Family Comes First: Primary caregivers receive up to 6 months of fully paid leave and secondary caregivers receive 3 months of fully paid leave to bond with their little ones. Your Time, Your Way: Flexible hours let you fit work around your life, whether it's hitting the gym, meditating, or handling family needs. Upgraded Workspace: A £350 budget helps you create the perfect home office setup. Recharge & Refocus: Unlimited paid time off (with a minimum of 25 days + public holidays) ensures you get the rest you need. Grow with Us: Ongoing training and development opportunities fuel your career aspirations. Mental Health Matters: We prioritise your well being with free access to Spill, our mental health partner. Comprehensive Care: Enjoy virtual GP visits, healthcare services, work life consultations. Secure your future: Our pension plan with Penfold helps you secure your financial future (employer contributes 3%, employee contributes 5%). A company paid Cursor Pro subscription for all engineers. Work Your Way Permutive trusts you to manage your time and deliver results. Our hybrid model allows you to choose where you work best, whether in your own productive space or our London (Farringdon) or New York (Union Square) offices. That said, none of us work alone; we are part of a team. To foster collaboration and connection, teams in these locations come together in person at least once a week and are encouraged to benefit from being in our offices to meet with teams more often. Commercial and customer facing teams are encouraged to embrace in person interactions to build lasting relationships with clients and colleagues. Every Permutive employee gets together in person at the company's Annual Kick Off for a week in February. Each year's event promises to be an exciting opportunity for us to come together, reconnect with colleagues, and align on our shared vision for the year ahead. Diversity, Equity & Inclusion At Permutive, we're taking a thoughtful, intersectional, long term approach to diversity, equity & inclusion. We care deeply about creating an inclusive work environment that allows everyone to flourish, and we are taking continual action to progress in that direction. We're committed to hiring people regardless of race, religion, colour, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, age, neurodiversity status, disability status, or otherwise.
We are seeking a detail-oriented and analytical Global Head of Sales Operations to be a key player in our sales management organization. This role is responsible for bridging the gap between sales strategy and execution by optimizing sales processes, ensuring data accuracy, and providing actionable insights to leadership. The ideal candidate will be a proactive problem-solver with a strong understanding of sales methodologies and data management to help drive revenue growth. What Will You Be Involved With? TAM Alignment & Strategy Establish protocols across Sales, Product, Solutions Engineering & Corporate Strategy teams (or equivalents) to define the total addressable market vs. sellable addressable market. Collaborate with key stakeholders and subject matter experts to define ideal client profiles for each GTM and a targeted, persona-based outreach plan. Own alignment when launching a new product/GTM; ensuring SAM is well-defined for roll out to Sales Territory management Guide Sales leadership through annual refresh cycles and allocation exercises for regional/rep territory assignments Maintain Salesforce to reflect up to date prospects and customer ownership. Sales Operations/Support Own Sales calendar and cadence scheduling (pipeline meetings, forecasting meetings, Sales QBRs, etc.) Manage content and delivery of Sales Leadership QBRs Support all levels of the Sales hierarchy in daily requests, GTM launches, and ad hoc priority initiatives Create, maintain, and enhance processes to improve efficiency across the larger organization Partner with Sales Enablement to onboard new team members, launch processes, and deliver training Serve as an expert on all Sales processes and technology systems to guide teams effectively Design, implement, and refine sales processes to improve efficiency and effectiveness across the sales life cycle (lead generation to deal closure). Assist in the implementation and governance of the quarterly renewal program. Revenue Operations Establish KPIs through collaboration with leadership and in alignment with company OKRs Design reporting and dashboards to run the daily business and support each level of the Sales hierarchy Provide key reporting to Sales and Executive leadership on weekly/monthly/quarterly cycles. Liaise with the Finance/FP&A team to produce consistent views on forecasting and booking. Manage forecast and pipeline program: tracking, trends, insights Produce content for ELT and Board meetings/initiatives Sales Compensation Program Inform strategy through insights into Sales/business drivers and alignment with executive priorities. Partner with Finance to establish and maintain the commissions policy Design and issue compensation plans for Sales roles Maintain commissions model and calculate monthly commissions/supporting analyses through systems like Quota Path and Salesforce Enable Controllership's expense/accruals process Salesforce Maintenance & Enhancements Own roadmap, prioritization, and delivery of CRM enhancements and roll out to Sales/stakeholders Troubleshoot and resolve team issues with Salesforce processes/errors Oversee the day to day administration and optimization of the Salesforce and other sales optimization tools, ensuring data accuracy, integrity, and user adoption. Data Management Oversee and uphold Sales data integrity in Salesforce; correct gaps and inconsistencies. Leads the design of Salesforce data models (conceptual and logical) and defines comprehensive data requirements and business rules to support evolving organizational hierarchies and team structures, partnering with IT for complex customizations and integrations. Analyze sales data, track key performance indicators (KPIs), create standardized reports and dashboards, and provide insights to sales leadership to drive performance and informed decision making. Use data analysis and market trends to develop and maintain accurate sales forecasts, assist in territory planning, and manage sales budgets. Cross Functional Support Support the larger organization in process creation and problem solving for complex organizational issues. Lead initiatives and provide subject matter expertise to carry out cross functional leadership objectives, resolve daily business blockers, and deliver strategic projects across the organization Work closely with other departments (Marketing, Finance, IT, Operations, Product Engineering) to align on business goals and support sales initiatives. What Will You Bring to the Table? Bachelor's degree in Business Administration, Marketing, Finance, Data Analytics, or a related field (or equivalent work experience). 10+ years of experience in sales, sales operations, or a related analytical role. Strong analytical and problem solving skills with the ability to interpret complex data and translate it into actionable insights. Proficiency in CRM systems (e.g., Salesforce, HubSpot) and strong experience with data analysis tools, particularly MS Excel (pivot tables, VLOOKUPs, etc.) and reporting tools (e.g., Domo, Power BI). Excellent communication (verbal and written) and interpersonal skills to collaborate effectively with diverse stakeholders across the organization. Strong organizational and project management skills with keen attention to detail and the ability to manage multiple priorities in a fast paced environment. Proficiency with the G Suite What We Bring to the Table Compensation: Health & Financial Security: Pension contributions Time Off & Flexibility: Enjoy the best of both worlds: the energy and collaboration of in person work, combined with the convenience and focus of remote days. This is a hybrid position requiring three days of in office collaboration per week, with the flexibility to work remotely for the remaining two days. Our hybrid model is designed to balance individual flexibility with the benefits of in person collaboration, enhanced team cohesion, spontaneous innovation, hands on mentorship opportunities and strengthens our company culture. 25 days of Paid Time Off (PTO) per year, with the option to roll over unused days. One dedicated day per year for volunteering. Two professional development days per year to allow uninterrupted professional development. An additional PTO day added during milestone anniversary years. Generous parental leave for all parents (including adoptive parents). Work Life Support & Resources: Budget for tech accessories, including monitors, headphones, keyboards, and other office equipment. Milestone anniversary bonuses. Wellness & Lifestyle Perks: Subsidy contributions toward gym memberships and health/wellness initiatives (including discounted healthcare premiums, healthy meal delivery programs, or smoking cessation support). Our Culture: Forward thinking, culture based organization with collaborative teams that promote diversity and inclusion. Trading Technologies () is a global capital markets platform services company providing market leading technology for the end to end trading operations of Tier 1 banks, brokerages, money managers, hedge funds, proprietary traders, Commodity Trading Advisors (CTAs), commercial hedgers, and risk managers. With its roots in listed derivatives, the Software as a Service (SaaS) company delivers "multi X" solutions, with "X" representing asset classes, functions, workflows, and geographies. This multi X approach features trade execution services across futures and options, fixed income, foreign exchange (FX), and cryptocurrencies, augmented by solutions for data and analytics, including transaction cost analysis (TCA); quantitative trading; compliance and trade surveillance; clearing and post trade allocation; and infrastructure services. The award winning TT platform ecosystem also helps exchanges deliver innovative solutions to their market participants and technology companies to distribute their complementary offerings to Trading Technologies' clients. Trading Technologies (TT) is an equal opportunity employer. Equal employment has been, and continues to be, a required practice at the Company. Trading Technologies' practice of equal employment opportunity is to recruit, hire, train, promote, and base all employment decisions on ability rather than race, color, religion, national origin, sex/gender orientation, age, disability, sexual orientation, genetic information or any other protected status. Additionally, TT participates in the E Verify Program for US offices.
Dec 18, 2025
Full time
We are seeking a detail-oriented and analytical Global Head of Sales Operations to be a key player in our sales management organization. This role is responsible for bridging the gap between sales strategy and execution by optimizing sales processes, ensuring data accuracy, and providing actionable insights to leadership. The ideal candidate will be a proactive problem-solver with a strong understanding of sales methodologies and data management to help drive revenue growth. What Will You Be Involved With? TAM Alignment & Strategy Establish protocols across Sales, Product, Solutions Engineering & Corporate Strategy teams (or equivalents) to define the total addressable market vs. sellable addressable market. Collaborate with key stakeholders and subject matter experts to define ideal client profiles for each GTM and a targeted, persona-based outreach plan. Own alignment when launching a new product/GTM; ensuring SAM is well-defined for roll out to Sales Territory management Guide Sales leadership through annual refresh cycles and allocation exercises for regional/rep territory assignments Maintain Salesforce to reflect up to date prospects and customer ownership. Sales Operations/Support Own Sales calendar and cadence scheduling (pipeline meetings, forecasting meetings, Sales QBRs, etc.) Manage content and delivery of Sales Leadership QBRs Support all levels of the Sales hierarchy in daily requests, GTM launches, and ad hoc priority initiatives Create, maintain, and enhance processes to improve efficiency across the larger organization Partner with Sales Enablement to onboard new team members, launch processes, and deliver training Serve as an expert on all Sales processes and technology systems to guide teams effectively Design, implement, and refine sales processes to improve efficiency and effectiveness across the sales life cycle (lead generation to deal closure). Assist in the implementation and governance of the quarterly renewal program. Revenue Operations Establish KPIs through collaboration with leadership and in alignment with company OKRs Design reporting and dashboards to run the daily business and support each level of the Sales hierarchy Provide key reporting to Sales and Executive leadership on weekly/monthly/quarterly cycles. Liaise with the Finance/FP&A team to produce consistent views on forecasting and booking. Manage forecast and pipeline program: tracking, trends, insights Produce content for ELT and Board meetings/initiatives Sales Compensation Program Inform strategy through insights into Sales/business drivers and alignment with executive priorities. Partner with Finance to establish and maintain the commissions policy Design and issue compensation plans for Sales roles Maintain commissions model and calculate monthly commissions/supporting analyses through systems like Quota Path and Salesforce Enable Controllership's expense/accruals process Salesforce Maintenance & Enhancements Own roadmap, prioritization, and delivery of CRM enhancements and roll out to Sales/stakeholders Troubleshoot and resolve team issues with Salesforce processes/errors Oversee the day to day administration and optimization of the Salesforce and other sales optimization tools, ensuring data accuracy, integrity, and user adoption. Data Management Oversee and uphold Sales data integrity in Salesforce; correct gaps and inconsistencies. Leads the design of Salesforce data models (conceptual and logical) and defines comprehensive data requirements and business rules to support evolving organizational hierarchies and team structures, partnering with IT for complex customizations and integrations. Analyze sales data, track key performance indicators (KPIs), create standardized reports and dashboards, and provide insights to sales leadership to drive performance and informed decision making. Use data analysis and market trends to develop and maintain accurate sales forecasts, assist in territory planning, and manage sales budgets. Cross Functional Support Support the larger organization in process creation and problem solving for complex organizational issues. Lead initiatives and provide subject matter expertise to carry out cross functional leadership objectives, resolve daily business blockers, and deliver strategic projects across the organization Work closely with other departments (Marketing, Finance, IT, Operations, Product Engineering) to align on business goals and support sales initiatives. What Will You Bring to the Table? Bachelor's degree in Business Administration, Marketing, Finance, Data Analytics, or a related field (or equivalent work experience). 10+ years of experience in sales, sales operations, or a related analytical role. Strong analytical and problem solving skills with the ability to interpret complex data and translate it into actionable insights. Proficiency in CRM systems (e.g., Salesforce, HubSpot) and strong experience with data analysis tools, particularly MS Excel (pivot tables, VLOOKUPs, etc.) and reporting tools (e.g., Domo, Power BI). Excellent communication (verbal and written) and interpersonal skills to collaborate effectively with diverse stakeholders across the organization. Strong organizational and project management skills with keen attention to detail and the ability to manage multiple priorities in a fast paced environment. Proficiency with the G Suite What We Bring to the Table Compensation: Health & Financial Security: Pension contributions Time Off & Flexibility: Enjoy the best of both worlds: the energy and collaboration of in person work, combined with the convenience and focus of remote days. This is a hybrid position requiring three days of in office collaboration per week, with the flexibility to work remotely for the remaining two days. Our hybrid model is designed to balance individual flexibility with the benefits of in person collaboration, enhanced team cohesion, spontaneous innovation, hands on mentorship opportunities and strengthens our company culture. 25 days of Paid Time Off (PTO) per year, with the option to roll over unused days. One dedicated day per year for volunteering. Two professional development days per year to allow uninterrupted professional development. An additional PTO day added during milestone anniversary years. Generous parental leave for all parents (including adoptive parents). Work Life Support & Resources: Budget for tech accessories, including monitors, headphones, keyboards, and other office equipment. Milestone anniversary bonuses. Wellness & Lifestyle Perks: Subsidy contributions toward gym memberships and health/wellness initiatives (including discounted healthcare premiums, healthy meal delivery programs, or smoking cessation support). Our Culture: Forward thinking, culture based organization with collaborative teams that promote diversity and inclusion. Trading Technologies () is a global capital markets platform services company providing market leading technology for the end to end trading operations of Tier 1 banks, brokerages, money managers, hedge funds, proprietary traders, Commodity Trading Advisors (CTAs), commercial hedgers, and risk managers. With its roots in listed derivatives, the Software as a Service (SaaS) company delivers "multi X" solutions, with "X" representing asset classes, functions, workflows, and geographies. This multi X approach features trade execution services across futures and options, fixed income, foreign exchange (FX), and cryptocurrencies, augmented by solutions for data and analytics, including transaction cost analysis (TCA); quantitative trading; compliance and trade surveillance; clearing and post trade allocation; and infrastructure services. The award winning TT platform ecosystem also helps exchanges deliver innovative solutions to their market participants and technology companies to distribute their complementary offerings to Trading Technologies' clients. Trading Technologies (TT) is an equal opportunity employer. Equal employment has been, and continues to be, a required practice at the Company. Trading Technologies' practice of equal employment opportunity is to recruit, hire, train, promote, and base all employment decisions on ability rather than race, color, religion, national origin, sex/gender orientation, age, disability, sexual orientation, genetic information or any other protected status. Additionally, TT participates in the E Verify Program for US offices.
