Regulatory Scientist ICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development. We are currently seeking a Regulatory Scientist to join our diverse and dynamic team. As a Regulatory Scientist at ICON, you will support the development, implementation, and execution of regulatory strategies for clinical development programmes. You will contribute scientific and regulatory expertise to ensure submissions meet global requirements and support successful product development. What You Will Be Doing: Contributing to regulatory strategy development for clinical programmes, including plans for health authority interactions and submissions. Preparing, reviewing, and coordinating regulatory documents such as clinical trial applications, briefing packages, and responses to health authority questions. Interpreting and applying relevant regulations, guidelines, and precedents to support compliant study design and execution. Collaborating with clinical, safety, CMC, and other cross-functional teams to ensure alignment of regulatory content and messaging. Monitoring changes in the regulatory environment and providing guidance on potential impact to programmes and submissions. Supporting regulatory interactions and meetings, including preparation of materials and documentation of outcomes. Your Profile: Advanced degree in life sciences, pharmacy, or a related field, or equivalent scientific and regulatory experience. Experience in regulatory affairs, with experience of UK submissions, regulatory writing, or clinical development within the pharma, biotech, or CRO industry. Good understanding of global regulatory frameworks and guidelines relevant to clinical development. Strong scientific, analytical, and critical thinking skills, with the ability to interpret complex data and regulations. Excellent written and verbal communication skills, with high attention to detail and accuracy. Ability to work effectively in cross-functional teams and manage multiple regulatory activities and timelines. What ICON can offer you: Our success depends on the quality of our people. That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent. In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family. Our benefits examples include: Various annual leave entitlements A range of health insurance offerings to suit you and your family's needs. Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead. Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family's well-being. Life assurance Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others. Visit our careers site to read more about the benefits ICON offers. At ICON, inclusion & belonging are fundamental to our culture and values. We're dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here. Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless - there's every chance you're exactly what we're looking for here at ICON whether it is for this or other roles. Are you a current ICON Employee? Please click here to apply
Mar 12, 2026
Full time
Regulatory Scientist ICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development. We are currently seeking a Regulatory Scientist to join our diverse and dynamic team. As a Regulatory Scientist at ICON, you will support the development, implementation, and execution of regulatory strategies for clinical development programmes. You will contribute scientific and regulatory expertise to ensure submissions meet global requirements and support successful product development. What You Will Be Doing: Contributing to regulatory strategy development for clinical programmes, including plans for health authority interactions and submissions. Preparing, reviewing, and coordinating regulatory documents such as clinical trial applications, briefing packages, and responses to health authority questions. Interpreting and applying relevant regulations, guidelines, and precedents to support compliant study design and execution. Collaborating with clinical, safety, CMC, and other cross-functional teams to ensure alignment of regulatory content and messaging. Monitoring changes in the regulatory environment and providing guidance on potential impact to programmes and submissions. Supporting regulatory interactions and meetings, including preparation of materials and documentation of outcomes. Your Profile: Advanced degree in life sciences, pharmacy, or a related field, or equivalent scientific and regulatory experience. Experience in regulatory affairs, with experience of UK submissions, regulatory writing, or clinical development within the pharma, biotech, or CRO industry. Good understanding of global regulatory frameworks and guidelines relevant to clinical development. Strong scientific, analytical, and critical thinking skills, with the ability to interpret complex data and regulations. Excellent written and verbal communication skills, with high attention to detail and accuracy. Ability to work effectively in cross-functional teams and manage multiple regulatory activities and timelines. What ICON can offer you: Our success depends on the quality of our people. That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent. In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family. Our benefits examples include: Various annual leave entitlements A range of health insurance offerings to suit you and your family's needs. Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead. Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family's well-being. Life assurance Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others. Visit our careers site to read more about the benefits ICON offers. At ICON, inclusion & belonging are fundamental to our culture and values. We're dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here. Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless - there's every chance you're exactly what we're looking for here at ICON whether it is for this or other roles. Are you a current ICON Employee? Please click here to apply
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements. Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Be the system admin for Adobe Campaign & the owned comms stack Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business. Advise on Campaign best practice to ensure tooling is usilised effectively Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Lead our campaign management vendor partnerships & ensure tooling remains best-in-class Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ; Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification. Demonstrated expertise in managing complex digital campaigns and platform migrations Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities. Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
Mar 12, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements. Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Be the system admin for Adobe Campaign & the owned comms stack Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business. Advise on Campaign best practice to ensure tooling is usilised effectively Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Lead our campaign management vendor partnerships & ensure tooling remains best-in-class Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ; Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification. Demonstrated expertise in managing complex digital campaigns and platform migrations Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities. Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements. Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Be the system admin for Adobe Campaign & the owned comms stack Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business. Advise on Campaign best practice to ensure tooling is usilised effectively Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Lead our campaign management vendor partnerships & ensure tooling remains best-in-class Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ; Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification. Demonstrated expertise in managing complex digital campaigns and platform migrations Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities. Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
Mar 12, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements. Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Be the system admin for Adobe Campaign & the owned comms stack Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business. Advise on Campaign best practice to ensure tooling is usilised effectively Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Lead our campaign management vendor partnerships & ensure tooling remains best-in-class Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ; Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification. Demonstrated expertise in managing complex digital campaigns and platform migrations Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities. Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 12, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
The Social Interest Group (SIG) is partnering exclusively with Robertson Bell in the search for a Chief Financial Officer. SIG is a dynamic charity and social impact organisation committed to delivering high-quality services and sustainable impact across the communities it serves. With a focus on long-term growth, transformation and financial sustainability, SIG operates with professionalism, integrity, and a trauma-informed approach. The organisation is committed to fostering an inclusive, collaborative, and innovative culture that empowers staff and promotes excellence. The Role The Chief Financial Officer is a pivotal member of the Executive Leadership Team, reporting directly to the Chief Executive Officer. You will provide strategic and operational leadership across finance and procurement, ensuring robust financial governance and delivering high-quality insight to support organisational decision-making. Key responsibilities include: Lead SIG's financial strategy, planning, and operational delivery to drive organisational growth and sustainability. Advise the CEO, Board, and senior leaders on strategic financial decisions, presenting complex information in an accessible way. Lead financial transformation and improvement initiatives, optimising systems and infrastructure. Provide oversight of budgeting, financial reporting, forecasting, and risk management. Lead the Finance team, fostering a culture of accountability, innovation and continuous learning. Ensure compliance with statutory, regulatory, and charity finance requirements, upholding the highest standards of governance and stewardship of public funds. Support income generation, strategic partnerships, and long-term financial planning. Maintain and review risk registers, business continuity plans, and organisational performance frameworks. Candidate Requirements We are seeking a highly capable, strategic, and commercially aware finance professional with: Professional accountancy qualification (ACA, ACCA, CIMA) with full membership of a recognised body. Significant senior financial leadership experience in the charity or not-for-profit sector. Proven experience in strategic financial planning, budgeting, forecasting, and reporting. Experience of leading financial transformation and change programmes. Experience presenting complex financial information to Boards and non-financial stakeholders. Strong understanding of charity finance regulations, SORP, governance, and compliance. Exceptional analytical, project management, and strategic planning skills. Ability to lead, influence, and inspire cross-functional teams and senior stakeholders. Commitment to SIG's values, trauma-informed approach, and inclusive leadership. Desirable: Relevant postgraduate qualification in finance, leadership, or management. Experience of overseeing IT. Experience in income generation, business development, or securing external funding. Location Hybrid working with twice a week in-person attendance required at SIG's head office in London. Please submit your CV to Robertson Bell, SIGs exclusive recruitment partner.
Mar 12, 2026
Full time
The Social Interest Group (SIG) is partnering exclusively with Robertson Bell in the search for a Chief Financial Officer. SIG is a dynamic charity and social impact organisation committed to delivering high-quality services and sustainable impact across the communities it serves. With a focus on long-term growth, transformation and financial sustainability, SIG operates with professionalism, integrity, and a trauma-informed approach. The organisation is committed to fostering an inclusive, collaborative, and innovative culture that empowers staff and promotes excellence. The Role The Chief Financial Officer is a pivotal member of the Executive Leadership Team, reporting directly to the Chief Executive Officer. You will provide strategic and operational leadership across finance and procurement, ensuring robust financial governance and delivering high-quality insight to support organisational decision-making. Key responsibilities include: Lead SIG's financial strategy, planning, and operational delivery to drive organisational growth and sustainability. Advise the CEO, Board, and senior leaders on strategic financial decisions, presenting complex information in an accessible way. Lead financial transformation and improvement initiatives, optimising systems and infrastructure. Provide oversight of budgeting, financial reporting, forecasting, and risk management. Lead the Finance team, fostering a culture of accountability, innovation and continuous learning. Ensure compliance with statutory, regulatory, and charity finance requirements, upholding the highest standards of governance and stewardship of public funds. Support income generation, strategic partnerships, and long-term financial planning. Maintain and review risk registers, business continuity plans, and organisational performance frameworks. Candidate Requirements We are seeking a highly capable, strategic, and commercially aware finance professional with: Professional accountancy qualification (ACA, ACCA, CIMA) with full membership of a recognised body. Significant senior financial leadership experience in the charity or not-for-profit sector. Proven experience in strategic financial planning, budgeting, forecasting, and reporting. Experience of leading financial transformation and change programmes. Experience presenting complex financial information to Boards and non-financial stakeholders. Strong understanding of charity finance regulations, SORP, governance, and compliance. Exceptional analytical, project management, and strategic planning skills. Ability to lead, influence, and inspire cross-functional teams and senior stakeholders. Commitment to SIG's values, trauma-informed approach, and inclusive leadership. Desirable: Relevant postgraduate qualification in finance, leadership, or management. Experience of overseeing IT. Experience in income generation, business development, or securing external funding. Location Hybrid working with twice a week in-person attendance required at SIG's head office in London. Please submit your CV to Robertson Bell, SIGs exclusive recruitment partner.
At Metro Bank, we believe the best banking experience starts with people who genuinely care. We're not just delivering banking services - we're building trust through authentic connections. Here, our people come first; our colleagues are part of a team that values individuality, collaboration, and long standing relationships. We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible. The Role Holder will be accountable for ensuring that the Bank's systems and controls remain fit for purpose as the organisation grows, providing 2nd line oversight of the continuous adequacy and end to end integrity of the Bank's Financial Crime and Fraud Technology landscape. They will deliver executive level assurance, technical leadership, and independent challenge to ensure that all Financial Crime and Fraud systems remain compliant, data driven, and aligned with evolving legislative requirements, regulatory expectations, the Bank's Board approved risk appetite, and emerging threats. What you will do: Lead the FC and Fraud Change portfolio, ensuring initiatives are risk prioritised, well governed and delivered to regulatory standards. Maintain the control uplift inventory and provide strong challenge across delivery. Produce clear reporting for senior committees and regulators. Influence change prioritisation and elevate delivery risks where required. Own FC and Fraud system standards for scenario coverage, calibration, segmentation and documentation. Ensure standards and RBAs align to risk appetite, EWRA outcomes and regulatory expectations. Maintain a clear RACI for system ownership and oversight. Provide 2nd line oversight of all technology implementations, ensuring control effectiveness, transparency, resilience and regulatory compliance. Validate technical builds, testing and scenario coverage, and oversee post implementation reviews. Oversee performance and integrity of FC and Fraud systems, including AI enabled solutions. Challenge system effectiveness, approve major changes and ensure viable exit strategies. Monitor third party suitability and elevate material risks. Ensure robust governance of scenario design, segmentation and calibration. Drive intelligence led tuning and oversee validation and performance monitoring.Challenge outputs that fall below risk appetite. Oversee AI/ML governance, including explainability, bias assessment and performance monitoring. Define human in the loop controls, ensure model validation and elevate deviations. Ensure system data is accurate, complete and timely. Oversee data sourcing, mapping and lineage, and challenge deficiencies. Embed feedback from incidents, audits and system metrics into continuous improvement. Oversee remediation and elevate systemic issues. Provide challenge in governance forums and deliver reporting to senior committees and regulators. Act as technical lead in supervisory interactions and ensure documentation is audit ready. Lead, develop and retain a high performing FC and Fraud technology oversight team. Foster a culture of accountability, expertise and continuous improvement. Any other duties as required that reasonably fall within the role. What you will need: Extensive experience in financial crime or fraud risk management. Strong systems and control architecture expertise. Experience leading complex financial crime technology transformation programmes. Significant experience at senior management level overseeing enterprise scale TM and screening systems. Strong understanding of model risk management principles and emerging regulatory expectations relating to AI governance in financial services. Demonstrated experience overseeing AI or machine learning models within financial crime, fraud or risk systems. Strong regulatory credibility, including experience interacting with regulators and law enforcement. Excellent verbal communication, strategic thinking, and problem solving capabilities. Our promise to you We will make sure that you are well rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts! We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!). Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that 'normal' office hours aren't always doable, and while we can't accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren't sure if you are 100% there yet why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates Good luck!
Mar 12, 2026
Full time
At Metro Bank, we believe the best banking experience starts with people who genuinely care. We're not just delivering banking services - we're building trust through authentic connections. Here, our people come first; our colleagues are part of a team that values individuality, collaboration, and long standing relationships. We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible. The Role Holder will be accountable for ensuring that the Bank's systems and controls remain fit for purpose as the organisation grows, providing 2nd line oversight of the continuous adequacy and end to end integrity of the Bank's Financial Crime and Fraud Technology landscape. They will deliver executive level assurance, technical leadership, and independent challenge to ensure that all Financial Crime and Fraud systems remain compliant, data driven, and aligned with evolving legislative requirements, regulatory expectations, the Bank's Board approved risk appetite, and emerging threats. What you will do: Lead the FC and Fraud Change portfolio, ensuring initiatives are risk prioritised, well governed and delivered to regulatory standards. Maintain the control uplift inventory and provide strong challenge across delivery. Produce clear reporting for senior committees and regulators. Influence change prioritisation and elevate delivery risks where required. Own FC and Fraud system standards for scenario coverage, calibration, segmentation and documentation. Ensure standards and RBAs align to risk appetite, EWRA outcomes and regulatory expectations. Maintain a clear RACI for system ownership and oversight. Provide 2nd line oversight of all technology implementations, ensuring control effectiveness, transparency, resilience and regulatory compliance. Validate technical builds, testing and scenario coverage, and oversee post implementation reviews. Oversee performance and integrity of FC and Fraud systems, including AI enabled solutions. Challenge system effectiveness, approve major changes and ensure viable exit strategies. Monitor third party suitability and elevate material risks. Ensure robust governance of scenario design, segmentation and calibration. Drive intelligence led tuning and oversee validation and performance monitoring.Challenge outputs that fall below risk appetite. Oversee AI/ML governance, including explainability, bias assessment and performance monitoring. Define human in the loop controls, ensure model validation and elevate deviations. Ensure system data is accurate, complete and timely. Oversee data sourcing, mapping and lineage, and challenge deficiencies. Embed feedback from incidents, audits and system metrics into continuous improvement. Oversee remediation and elevate systemic issues. Provide challenge in governance forums and deliver reporting to senior committees and regulators. Act as technical lead in supervisory interactions and ensure documentation is audit ready. Lead, develop and retain a high performing FC and Fraud technology oversight team. Foster a culture of accountability, expertise and continuous improvement. Any other duties as required that reasonably fall within the role. What you will need: Extensive experience in financial crime or fraud risk management. Strong systems and control architecture expertise. Experience leading complex financial crime technology transformation programmes. Significant experience at senior management level overseeing enterprise scale TM and screening systems. Strong understanding of model risk management principles and emerging regulatory expectations relating to AI governance in financial services. Demonstrated experience overseeing AI or machine learning models within financial crime, fraud or risk systems. Strong regulatory credibility, including experience interacting with regulators and law enforcement. Excellent verbal communication, strategic thinking, and problem solving capabilities. Our promise to you We will make sure that you are well rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts! We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!). Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that 'normal' office hours aren't always doable, and while we can't accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren't sure if you are 100% there yet why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates Good luck!
Project Manager (Hybrid or Remote with regular travel to Preston)Salary circa £50k - £55k DOE A glance at the role: An exciting opportunity for an experienced Project Manager to join our Change Team to deliver a varied portfolio through major transformation and continuous improvement. Reporting to the Head of Delivery, you'll manage multiple projects end to end, coordinate resources and budgets, and keep stakeholders informed. A bit about us: Local Pensions Partnership Administration (LPPA) is a multi-award-winning organisation and one of the UK's leading pension administration companies. We strive to deliver the best experience for over 1,500 employers and more than 700,000 members of Local Government, Police and Firefighter pension schemes, keeping them fully informed about their pensions whilst working closely with employers to continuously educate and support them. What we can offer you: - Competitive salary £50 - 55k DOE.- 25 days' holiday, plus bank holidays and 2 additional concessionary days and a half day for your Birthday, with the ability to 'buy and sell' leave.- Access to an excellent pension scheme (Local Government Pension Scheme) with generous employer contributions.- Access to Health or Dental Plan.- Access to our Enhanced Employee Assistance Programme for when you or your family might need some support.- Access to our bespoke Reward Discount Scheme - 'Your Perk Site'.- Opportunities to attend Wellbeing webinars and social events.- Daily free fruit and snacks available to you in our office.- Free Car Parking in Preston City Centre. What you'll do: - Produce clear business and system requirements, process maps, tests, training, and implementation plans.- Identify, manage, and deliver process design changes by conducting business and systems process analysis and design, focusing on quality improvement and operational efficiency.- Provide and support the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; training to ensure maximum value is realised, recognising and capitalising on improvement opportunities; and adapting to competing demands, organisational changes, and new responsibilities.- Translate business requirements into functional specs; work with IT/developers; ensure robust testing before releases - Proactively identify system improvement opportunities.- Understand and negotiate the needs and expectations of multiple stakeholders.- Collaborate with others; articulating ideas and viewpoints to senior management, peers, and others; identifying and initiating solutions; managing resources; driving the resolution of issues; and holding self and team accountable for results.- Prepare timely MI reports and maintain project documentation- Develop project plans, including agreeing the project scope and timescales with key stakeholders, and maintain all project documentation.- Actively lead the project team and manage activities end-to-end during the project life cycle to ensure delivery of project commitments within budget.- Work in partnership and develop relationships with all stakeholders in each project, including our clients, suppliers and colleagues involved in the project.- Take ownership of projects and communicate individual accountability to all project stakeholders.- Provide regular and high-quality progress reports to key stakeholders.- Proactively identify risks and issues, developing strategies to mitigate risks and resolve issues related to the project, escalating where appropriate.- Make decisions and adapt plans to changes that occur during the project lifecycle. What you'll bring: - Proactive self-starter who manages a busy workload with minimal supervision.- Proven project management experience and qualifications, delivering multiple projects on time and on budget in a fast-paced environment.- Strong stakeholder engagement and requirements documentation skills.- Confident problem solver able to support and/or challenge proposals.- Excellent leadership, communication and interpersonal skills.- Experience leading, motivating and managing project teams, including internal and external resources, while holding the team accountable for performance and deliverables.- Excellent level of numerical, analytical, and report writing skills to assist in the communication of key messages and to facilitate discussions and decision making.- Proficiency in MS Office (MS Word, Excel, PowerPoint, Project, Visio & Dev Ops).- The ability to handle multiple demands in a fast-paced environment.- Competent with various project management methodologies.- Ability to demonstrate a structured project approach.- Experience in monitoring budgets, project scope, and change control.- Experience designing and delivering comms plans.- Track record delivering large strategic projects; ideally, five plus years' PM experience.- Customer relationship management and risk/issue resolution experience. Nice to have: - Public sector experience.- Pensions or related financial services background. Working with and upholding our values: - Working together.- Committed to excellence.- Doing the right thing.- Forward thinking.
Mar 12, 2026
Full time
Project Manager (Hybrid or Remote with regular travel to Preston)Salary circa £50k - £55k DOE A glance at the role: An exciting opportunity for an experienced Project Manager to join our Change Team to deliver a varied portfolio through major transformation and continuous improvement. Reporting to the Head of Delivery, you'll manage multiple projects end to end, coordinate resources and budgets, and keep stakeholders informed. A bit about us: Local Pensions Partnership Administration (LPPA) is a multi-award-winning organisation and one of the UK's leading pension administration companies. We strive to deliver the best experience for over 1,500 employers and more than 700,000 members of Local Government, Police and Firefighter pension schemes, keeping them fully informed about their pensions whilst working closely with employers to continuously educate and support them. What we can offer you: - Competitive salary £50 - 55k DOE.- 25 days' holiday, plus bank holidays and 2 additional concessionary days and a half day for your Birthday, with the ability to 'buy and sell' leave.- Access to an excellent pension scheme (Local Government Pension Scheme) with generous employer contributions.- Access to Health or Dental Plan.- Access to our Enhanced Employee Assistance Programme for when you or your family might need some support.- Access to our bespoke Reward Discount Scheme - 'Your Perk Site'.- Opportunities to attend Wellbeing webinars and social events.- Daily free fruit and snacks available to you in our office.- Free Car Parking in Preston City Centre. What you'll do: - Produce clear business and system requirements, process maps, tests, training, and implementation plans.- Identify, manage, and deliver process design changes by conducting business and systems process analysis and design, focusing on quality improvement and operational efficiency.- Provide and support the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; training to ensure maximum value is realised, recognising and capitalising on improvement opportunities; and adapting to competing demands, organisational changes, and new responsibilities.- Translate business requirements into functional specs; work with IT/developers; ensure robust testing before releases - Proactively identify system improvement opportunities.- Understand and negotiate the needs and expectations of multiple stakeholders.- Collaborate with others; articulating ideas and viewpoints to senior management, peers, and others; identifying and initiating solutions; managing resources; driving the resolution of issues; and holding self and team accountable for results.- Prepare timely MI reports and maintain project documentation- Develop project plans, including agreeing the project scope and timescales with key stakeholders, and maintain all project documentation.- Actively lead the project team and manage activities end-to-end during the project life cycle to ensure delivery of project commitments within budget.- Work in partnership and develop relationships with all stakeholders in each project, including our clients, suppliers and colleagues involved in the project.- Take ownership of projects and communicate individual accountability to all project stakeholders.- Provide regular and high-quality progress reports to key stakeholders.- Proactively identify risks and issues, developing strategies to mitigate risks and resolve issues related to the project, escalating where appropriate.- Make decisions and adapt plans to changes that occur during the project lifecycle. What you'll bring: - Proactive self-starter who manages a busy workload with minimal supervision.- Proven project management experience and qualifications, delivering multiple projects on time and on budget in a fast-paced environment.- Strong stakeholder engagement and requirements documentation skills.- Confident problem solver able to support and/or challenge proposals.- Excellent leadership, communication and interpersonal skills.- Experience leading, motivating and managing project teams, including internal and external resources, while holding the team accountable for performance and deliverables.- Excellent level of numerical, analytical, and report writing skills to assist in the communication of key messages and to facilitate discussions and decision making.- Proficiency in MS Office (MS Word, Excel, PowerPoint, Project, Visio & Dev Ops).- The ability to handle multiple demands in a fast-paced environment.- Competent with various project management methodologies.- Ability to demonstrate a structured project approach.- Experience in monitoring budgets, project scope, and change control.- Experience designing and delivering comms plans.- Track record delivering large strategic projects; ideally, five plus years' PM experience.- Customer relationship management and risk/issue resolution experience. Nice to have: - Public sector experience.- Pensions or related financial services background. Working with and upholding our values: - Working together.- Committed to excellence.- Doing the right thing.- Forward thinking.
This is an outstanding opportunity to join a highly respected London Market insurer in a senior leadership capacity, responsible for shaping and strengthening the Delegated Authority operations function across an international portfolio. The role will play a central part in ensuring the effective governance, oversight and operational delivery of delegated authority arrangements while supporting the continued growth of the business.You will lead a specialist team responsible for the end to end operational management of delegated authority business. Working closely with underwriting and senior stakeholders across the organisation, you will drive operational excellence, enhance governance frameworks and deliver continuous improvement initiatives that strengthen oversight across the full delegated authority lifecycle. Key responsibilities: Lead and develop the Delegated Authority and Bordereaux teams ensuring a high performing and collaborative culture. Oversee the full lifecycle of delegated authority arrangements including onboarding, due diligence, audits, renewals and bordereaux oversight. Deliver strong governance across delegated authority operations ensuring compliance with regulatory expectations and internal frameworks. Produce and present operational management information and performance reporting to senior leadership and governance committees. Work closely with underwriting, compliance, finance and claims teams to ensure effective collaboration and a strong control environment. Manage relationships with external service providers and outsourced partners to ensure high standards of delivery. Lead operational change initiatives including system enhancements, vendor projects and process improvement programmes. Identify opportunities to improve operational efficiency and strengthen oversight frameworks across the delegated authority function. Support internal and external audit reviews and ensure timely resolution of findings. Provide training and guidance to stakeholders on delegated authority processes and operational best practice. Experience you will need: Extensive experience within delegated authority operations in the Lloyd's or London Market environment. Strong understanding of delegated authority governance, regulatory frameworks and operational processes. Proven leadership experience with the ability to mentor and develop high performing teams. Excellent stakeholder management skills with experience working closely with underwriting and senior leadership teams. Experience managing outsourced service providers and third party partners. Strong analytical and organisational skills with the ability to manage multiple priorities in a fast moving environment. This is a rare opportunity to step forward in your career and into a senior leadership role where you will have genuine influence over the direction and development of the delegated authority operations function. The position offers strong visibility across the wider business and the chance to drive meaningful operational change in a growing business.
Mar 12, 2026
Full time
This is an outstanding opportunity to join a highly respected London Market insurer in a senior leadership capacity, responsible for shaping and strengthening the Delegated Authority operations function across an international portfolio. The role will play a central part in ensuring the effective governance, oversight and operational delivery of delegated authority arrangements while supporting the continued growth of the business.You will lead a specialist team responsible for the end to end operational management of delegated authority business. Working closely with underwriting and senior stakeholders across the organisation, you will drive operational excellence, enhance governance frameworks and deliver continuous improvement initiatives that strengthen oversight across the full delegated authority lifecycle. Key responsibilities: Lead and develop the Delegated Authority and Bordereaux teams ensuring a high performing and collaborative culture. Oversee the full lifecycle of delegated authority arrangements including onboarding, due diligence, audits, renewals and bordereaux oversight. Deliver strong governance across delegated authority operations ensuring compliance with regulatory expectations and internal frameworks. Produce and present operational management information and performance reporting to senior leadership and governance committees. Work closely with underwriting, compliance, finance and claims teams to ensure effective collaboration and a strong control environment. Manage relationships with external service providers and outsourced partners to ensure high standards of delivery. Lead operational change initiatives including system enhancements, vendor projects and process improvement programmes. Identify opportunities to improve operational efficiency and strengthen oversight frameworks across the delegated authority function. Support internal and external audit reviews and ensure timely resolution of findings. Provide training and guidance to stakeholders on delegated authority processes and operational best practice. Experience you will need: Extensive experience within delegated authority operations in the Lloyd's or London Market environment. Strong understanding of delegated authority governance, regulatory frameworks and operational processes. Proven leadership experience with the ability to mentor and develop high performing teams. Excellent stakeholder management skills with experience working closely with underwriting and senior leadership teams. Experience managing outsourced service providers and third party partners. Strong analytical and organisational skills with the ability to manage multiple priorities in a fast moving environment. This is a rare opportunity to step forward in your career and into a senior leadership role where you will have genuine influence over the direction and development of the delegated authority operations function. The position offers strong visibility across the wider business and the chance to drive meaningful operational change in a growing business.
About The Role Every person living with dementia has a story. A lifetime of memories, relationships, routines and hopes for the future. A diagnosis does not change that story, but it does change the path ahead. As a Dementia Navigator with Alzheimers Society, you will walk alongside people at one of the most vulnerable points in their lives click apply for full job details
Mar 12, 2026
Full time
About The Role Every person living with dementia has a story. A lifetime of memories, relationships, routines and hopes for the future. A diagnosis does not change that story, but it does change the path ahead. As a Dementia Navigator with Alzheimers Society, you will walk alongside people at one of the most vulnerable points in their lives click apply for full job details
Ready to lead and shape a future-focused compliance framework that elevates how we manage compliance risks across the entire Group. This is a newly created role because we're ready to create a consistent way of working and build a clearer, more coordinated approach to compliance. You'll help us get ahead of emerging regulations and create a framework that supports every part of the Group with confidence and consistency As a Group Compliance Officer, you'll bring clarity, structure and confidence to a compliance landscape that's evolving at pace. You'll lead the design and implementation of a Group-wide Compliance Framework, enabling the business to identify, assess and manage compliance risks, across every region and function. That includes establishing horizon-scanning governance, defining responsibilities and creating a standardised process for recording, triaging and continuous review of compliance risks. You'll oversee Group-wide compliance registers, MI and reporting, support SMEs in maintaining them and track progress, providing the business with independent assurance. Creating clear, insightful reporting for the Executive, Board and relevant Committees will be a core part of your work, along with ensuring consistent training, communication and policy alignment. When significant legislative changes arise impacting multiple functions and territories, you'll coordinate cross-functional and cross-territory responses. You'll play a key role in shaping how we meet our obligations under the EU Deforestation Regulation (EUDR) across all Specsavers operations. You'll design, implement and maintain a dedicated EUDR framework that not only aligns with EU requirements but fits seamlessly into our wider compliance, risk, ESG and supply-chain governance structures. A big part of your impact will come from creating clarity, defining roles, responsibilities and accountabilities so everyone understands their part in delivering compliant outcomes. You'll bring a strong understanding of global regulatory and compliance environments, along with experience in compliance, risk management, legal or regulatory roles. Your organisational, analytical and project-management abilities will help you navigate complexity with confidence, especially when coordinating multi-functional, multi-regional initiatives. You'll be a highly effective communicator who can influence senior stakeholders and build trusted relationships across the business. Experience working with SMEs, legal teams and cross-functional governance groups will be essential, as you'll be collaborating widely to embed consistent, high-quality compliance practices across the Group. This role closes on 16th March 2026: however, we may close the advert sooner if we get inundated with high-quality applications. If you're ready to make a global impact and help shape the future of compliance at Specsavers, we'd love to hear from you
Mar 12, 2026
Full time
Ready to lead and shape a future-focused compliance framework that elevates how we manage compliance risks across the entire Group. This is a newly created role because we're ready to create a consistent way of working and build a clearer, more coordinated approach to compliance. You'll help us get ahead of emerging regulations and create a framework that supports every part of the Group with confidence and consistency As a Group Compliance Officer, you'll bring clarity, structure and confidence to a compliance landscape that's evolving at pace. You'll lead the design and implementation of a Group-wide Compliance Framework, enabling the business to identify, assess and manage compliance risks, across every region and function. That includes establishing horizon-scanning governance, defining responsibilities and creating a standardised process for recording, triaging and continuous review of compliance risks. You'll oversee Group-wide compliance registers, MI and reporting, support SMEs in maintaining them and track progress, providing the business with independent assurance. Creating clear, insightful reporting for the Executive, Board and relevant Committees will be a core part of your work, along with ensuring consistent training, communication and policy alignment. When significant legislative changes arise impacting multiple functions and territories, you'll coordinate cross-functional and cross-territory responses. You'll play a key role in shaping how we meet our obligations under the EU Deforestation Regulation (EUDR) across all Specsavers operations. You'll design, implement and maintain a dedicated EUDR framework that not only aligns with EU requirements but fits seamlessly into our wider compliance, risk, ESG and supply-chain governance structures. A big part of your impact will come from creating clarity, defining roles, responsibilities and accountabilities so everyone understands their part in delivering compliant outcomes. You'll bring a strong understanding of global regulatory and compliance environments, along with experience in compliance, risk management, legal or regulatory roles. Your organisational, analytical and project-management abilities will help you navigate complexity with confidence, especially when coordinating multi-functional, multi-regional initiatives. You'll be a highly effective communicator who can influence senior stakeholders and build trusted relationships across the business. Experience working with SMEs, legal teams and cross-functional governance groups will be essential, as you'll be collaborating widely to embed consistent, high-quality compliance practices across the Group. This role closes on 16th March 2026: however, we may close the advert sooner if we get inundated with high-quality applications. If you're ready to make a global impact and help shape the future of compliance at Specsavers, we'd love to hear from you
Job Title: Continuous Improvement Manager Location: East Riding of Yorkshire Salary: £55,000 Industry: FMCG Job Type: Permanent, Full Time Shift: Monday Friday: 8:00am 4:30pm Benefits: Permanent full-time role within a growing FMCG production site 25 days holiday plus bank holidays Company pension scheme Private UK healthcare provision Life assurance On-site parking and facilities Employee Assistance Programme (EAP) support Opportunity to lead continuous improvement and career progression within a supportive environment Role Overview We are seeking an experienced Continuous Improvement Manager to join a high-performing manufacturing site. The successful candidate will lead, implement, and embed improvement initiatives across operations, with a focus on efficiency, quality, and cost reduction. This role is immediate start and ideal for someone who thrives on problem-solving, process improvement, and driving cultural change. Key CI Manager Responsibilities: Lead training and development of continuous improvement principles across the site Improve decision-making and problem-solving at all levels to accelerate change Manage improvement projects across labour, materials, and overheads to support profit targets Analyse data, track KPIs, and identify improvement opportunities Optimise and streamline processes to boost efficiency, quality, and customer satisfaction Support asset care initiatives with operations and engineering Drive a continuous improvement culture impacting safety, quality, service, cost, and people Share best practices across sites and departments Role model company values and behaviours Required CI Manager Experience & Skills: Essential: Proven experience in continuous improvement / process improvement within manufacturing Proactive approach with strong attention to detail, ensuring tasks are completed thoroughly Strong interpersonal and communication skills; confident, competent, and collaborative decision maker Demonstrable track record of leading cross-functional teams to deliver change Flexible and self-motivated, able to work under own initiative Fully computer literate, with proficiency in Excel, PowerPoint, and Word Full UK driving licence with no restrictions Desirable: Experience in FMCG manufacturing Lean manufacturing knowledge, including implementation of Lean structures and tools Strong leadership experience, including change management delivery Degree or HND in Food Science, Engineering, or related field Hands-on experience with manufacturing processes and equipment Familiarity with Six Sigma / SPC techniques in process manufacturing OPEN TO RELOCATORS
Mar 12, 2026
Full time
Job Title: Continuous Improvement Manager Location: East Riding of Yorkshire Salary: £55,000 Industry: FMCG Job Type: Permanent, Full Time Shift: Monday Friday: 8:00am 4:30pm Benefits: Permanent full-time role within a growing FMCG production site 25 days holiday plus bank holidays Company pension scheme Private UK healthcare provision Life assurance On-site parking and facilities Employee Assistance Programme (EAP) support Opportunity to lead continuous improvement and career progression within a supportive environment Role Overview We are seeking an experienced Continuous Improvement Manager to join a high-performing manufacturing site. The successful candidate will lead, implement, and embed improvement initiatives across operations, with a focus on efficiency, quality, and cost reduction. This role is immediate start and ideal for someone who thrives on problem-solving, process improvement, and driving cultural change. Key CI Manager Responsibilities: Lead training and development of continuous improvement principles across the site Improve decision-making and problem-solving at all levels to accelerate change Manage improvement projects across labour, materials, and overheads to support profit targets Analyse data, track KPIs, and identify improvement opportunities Optimise and streamline processes to boost efficiency, quality, and customer satisfaction Support asset care initiatives with operations and engineering Drive a continuous improvement culture impacting safety, quality, service, cost, and people Share best practices across sites and departments Role model company values and behaviours Required CI Manager Experience & Skills: Essential: Proven experience in continuous improvement / process improvement within manufacturing Proactive approach with strong attention to detail, ensuring tasks are completed thoroughly Strong interpersonal and communication skills; confident, competent, and collaborative decision maker Demonstrable track record of leading cross-functional teams to deliver change Flexible and self-motivated, able to work under own initiative Fully computer literate, with proficiency in Excel, PowerPoint, and Word Full UK driving licence with no restrictions Desirable: Experience in FMCG manufacturing Lean manufacturing knowledge, including implementation of Lean structures and tools Strong leadership experience, including change management delivery Degree or HND in Food Science, Engineering, or related field Hands-on experience with manufacturing processes and equipment Familiarity with Six Sigma / SPC techniques in process manufacturing OPEN TO RELOCATORS
Eden Brown are seeking a highly efficient Service Improvement Lead on a permanent contract situated in Lancashire Key Responsibilities Provide a consistently high standard of customer service to all internal and external customers, ensuring high levels of customer satisfaction are achieved. Gather, interrogate and analyse performance data from multiple insight channels, including complaints, tenant satisfaction surveys, call quality monitoring and operational KPIs, to identify trends, root causes and opportunities to improve the tenant experience. Ensure that the voice of the tenant is reflected in performance reporting and improvement activity, supporting the organisation to listen, learn and respond to feedback in a structured and measurable way. Provide high-quality information, dashboards and reports that enable meaningful analysis of team and service performance, translating performance data and tenant feedback into clear, actionable insight for managers and senior stakeholders. Work closely with the Head of Service Improvement and the Service Improvement Manager, utilising performance data and tenant insight to design, deliver and evaluate projects that improve service delivery, increase efficiency and enhance satisfaction for tenants. Partner with managers across the organisation to embed data-driven decision making, supporting them to use insight and feedback to allocate resources effectively, improve responsiveness and improve performance in line with tenants needs. Provide expertise to identify and recommend solutions, including policy changes and operational improvements, that enhance service quality, efficiency and the overall customer journey. Champion continuous improvement, supporting teams to apply structured approaches to service delivery, problem solving and quality enhancement. Interested candidates must have extensive Data, Insight and Service Improvement experience Only apply if you match the above criteria Eden Brown is committed to equality in the workplace and is an equal opportunity employer.
Mar 12, 2026
Full time
Eden Brown are seeking a highly efficient Service Improvement Lead on a permanent contract situated in Lancashire Key Responsibilities Provide a consistently high standard of customer service to all internal and external customers, ensuring high levels of customer satisfaction are achieved. Gather, interrogate and analyse performance data from multiple insight channels, including complaints, tenant satisfaction surveys, call quality monitoring and operational KPIs, to identify trends, root causes and opportunities to improve the tenant experience. Ensure that the voice of the tenant is reflected in performance reporting and improvement activity, supporting the organisation to listen, learn and respond to feedback in a structured and measurable way. Provide high-quality information, dashboards and reports that enable meaningful analysis of team and service performance, translating performance data and tenant feedback into clear, actionable insight for managers and senior stakeholders. Work closely with the Head of Service Improvement and the Service Improvement Manager, utilising performance data and tenant insight to design, deliver and evaluate projects that improve service delivery, increase efficiency and enhance satisfaction for tenants. Partner with managers across the organisation to embed data-driven decision making, supporting them to use insight and feedback to allocate resources effectively, improve responsiveness and improve performance in line with tenants needs. Provide expertise to identify and recommend solutions, including policy changes and operational improvements, that enhance service quality, efficiency and the overall customer journey. Champion continuous improvement, supporting teams to apply structured approaches to service delivery, problem solving and quality enhancement. Interested candidates must have extensive Data, Insight and Service Improvement experience Only apply if you match the above criteria Eden Brown is committed to equality in the workplace and is an equal opportunity employer.
Ready to lead and shape a future-focused compliance framework that elevates how we manage compliance risks across the entire Group. This is a newly created role because we're ready to create a consistent way of working and build a clearer, more coordinated approach to compliance. You'll help us get ahead of emerging regulations and create a framework that supports every part of the Group with confidence and consistency As a Group Compliance Officer, you'll bring clarity, structure and confidence to a compliance landscape that's evolving at pace. You'll lead the design and implementation of a Group-wide Compliance Framework, enabling the business to identify, assess and manage compliance risks, across every region and function. That includes establishing horizon-scanning governance, defining responsibilities and creating a standardised process for recording, triaging and continuous review of compliance risks. You'll oversee Group-wide compliance registers, MI and reporting, support SMEs in maintaining them and track progress, providing the business with independent assurance. Creating clear, insightful reporting for the Executive, Board and relevant Committees will be a core part of your work, along with ensuring consistent training, communication and policy alignment. When significant legislative changes arise impacting multiple functions and territories, you'll coordinate cross-functional and cross-territory responses. You'll play a key role in shaping how we meet our obligations under the EU Deforestation Regulation (EUDR) across all Specsavers operations. You'll design, implement and maintain a dedicated EUDR framework that not only aligns with EU requirements but fits seamlessly into our wider compliance, risk, ESG and supply-chain governance structures. A big part of your impact will come from creating clarity, defining roles, responsibilities and accountabilities so everyone understands their part in delivering compliant outcomes. You'll bring a strong understanding of global regulatory and compliance environments, along with experience in compliance, risk management, legal or regulatory roles. Your organisational, analytical and project-management abilities will help you navigate complexity with confidence, especially when coordinating multi-functional, multi-regional initiatives. You'll be a highly effective communicator who can influence senior stakeholders and build trusted relationships across the business. Experience working with SMEs, legal teams and cross-functional governance groups will be essential, as you'll be collaborating widely to embed consistent, high-quality compliance practices across the Group. This role closes on 16th March 2026: however, we may close the advert sooner if we get inundated with high-quality applications. If you're ready to make a global impact and help shape the future of compliance at Specsavers, we'd love to hear from you
Mar 12, 2026
Full time
Ready to lead and shape a future-focused compliance framework that elevates how we manage compliance risks across the entire Group. This is a newly created role because we're ready to create a consistent way of working and build a clearer, more coordinated approach to compliance. You'll help us get ahead of emerging regulations and create a framework that supports every part of the Group with confidence and consistency As a Group Compliance Officer, you'll bring clarity, structure and confidence to a compliance landscape that's evolving at pace. You'll lead the design and implementation of a Group-wide Compliance Framework, enabling the business to identify, assess and manage compliance risks, across every region and function. That includes establishing horizon-scanning governance, defining responsibilities and creating a standardised process for recording, triaging and continuous review of compliance risks. You'll oversee Group-wide compliance registers, MI and reporting, support SMEs in maintaining them and track progress, providing the business with independent assurance. Creating clear, insightful reporting for the Executive, Board and relevant Committees will be a core part of your work, along with ensuring consistent training, communication and policy alignment. When significant legislative changes arise impacting multiple functions and territories, you'll coordinate cross-functional and cross-territory responses. You'll play a key role in shaping how we meet our obligations under the EU Deforestation Regulation (EUDR) across all Specsavers operations. You'll design, implement and maintain a dedicated EUDR framework that not only aligns with EU requirements but fits seamlessly into our wider compliance, risk, ESG and supply-chain governance structures. A big part of your impact will come from creating clarity, defining roles, responsibilities and accountabilities so everyone understands their part in delivering compliant outcomes. You'll bring a strong understanding of global regulatory and compliance environments, along with experience in compliance, risk management, legal or regulatory roles. Your organisational, analytical and project-management abilities will help you navigate complexity with confidence, especially when coordinating multi-functional, multi-regional initiatives. You'll be a highly effective communicator who can influence senior stakeholders and build trusted relationships across the business. Experience working with SMEs, legal teams and cross-functional governance groups will be essential, as you'll be collaborating widely to embed consistent, high-quality compliance practices across the Group. This role closes on 16th March 2026: however, we may close the advert sooner if we get inundated with high-quality applications. If you're ready to make a global impact and help shape the future of compliance at Specsavers, we'd love to hear from you
Ready to lead and shape a future-focused compliance framework that elevates how we manage compliance risks across the entire Group. This is a newly created role because we're ready to create a consistent way of working and build a clearer, more coordinated approach to compliance. You'll help us get ahead of emerging regulations and create a framework that supports every part of the Group with confidence and consistency As a Group Compliance Officer, you'll bring clarity, structure and confidence to a compliance landscape that's evolving at pace. You'll lead the design and implementation of a Group-wide Compliance Framework, enabling the business to identify, assess and manage compliance risks, across every region and function. That includes establishing horizon-scanning governance, defining responsibilities and creating a standardised process for recording, triaging and continuous review of compliance risks. You'll oversee Group-wide compliance registers, MI and reporting, support SMEs in maintaining them and track progress, providing the business with independent assurance. Creating clear, insightful reporting for the Executive, Board and relevant Committees will be a core part of your work, along with ensuring consistent training, communication and policy alignment. When significant legislative changes arise impacting multiple functions and territories, you'll coordinate cross-functional and cross-territory responses. You'll play a key role in shaping how we meet our obligations under the EU Deforestation Regulation (EUDR) across all Specsavers operations. You'll design, implement and maintain a dedicated EUDR framework that not only aligns with EU requirements but fits seamlessly into our wider compliance, risk, ESG and supply-chain governance structures. A big part of your impact will come from creating clarity, defining roles, responsibilities and accountabilities so everyone understands their part in delivering compliant outcomes. You'll bring a strong understanding of global regulatory and compliance environments, along with experience in compliance, risk management, legal or regulatory roles. Your organisational, analytical and project-management abilities will help you navigate complexity with confidence, especially when coordinating multi-functional, multi-regional initiatives. You'll be a highly effective communicator who can influence senior stakeholders and build trusted relationships across the business. Experience working with SMEs, legal teams and cross-functional governance groups will be essential, as you'll be collaborating widely to embed consistent, high-quality compliance practices across the Group. This role closes on 16th March 2026: however, we may close the advert sooner if we get inundated with high-quality applications. If you're ready to make a global impact and help shape the future of compliance at Specsavers, we'd love to hear from you
Mar 12, 2026
Full time
Ready to lead and shape a future-focused compliance framework that elevates how we manage compliance risks across the entire Group. This is a newly created role because we're ready to create a consistent way of working and build a clearer, more coordinated approach to compliance. You'll help us get ahead of emerging regulations and create a framework that supports every part of the Group with confidence and consistency As a Group Compliance Officer, you'll bring clarity, structure and confidence to a compliance landscape that's evolving at pace. You'll lead the design and implementation of a Group-wide Compliance Framework, enabling the business to identify, assess and manage compliance risks, across every region and function. That includes establishing horizon-scanning governance, defining responsibilities and creating a standardised process for recording, triaging and continuous review of compliance risks. You'll oversee Group-wide compliance registers, MI and reporting, support SMEs in maintaining them and track progress, providing the business with independent assurance. Creating clear, insightful reporting for the Executive, Board and relevant Committees will be a core part of your work, along with ensuring consistent training, communication and policy alignment. When significant legislative changes arise impacting multiple functions and territories, you'll coordinate cross-functional and cross-territory responses. You'll play a key role in shaping how we meet our obligations under the EU Deforestation Regulation (EUDR) across all Specsavers operations. You'll design, implement and maintain a dedicated EUDR framework that not only aligns with EU requirements but fits seamlessly into our wider compliance, risk, ESG and supply-chain governance structures. A big part of your impact will come from creating clarity, defining roles, responsibilities and accountabilities so everyone understands their part in delivering compliant outcomes. You'll bring a strong understanding of global regulatory and compliance environments, along with experience in compliance, risk management, legal or regulatory roles. Your organisational, analytical and project-management abilities will help you navigate complexity with confidence, especially when coordinating multi-functional, multi-regional initiatives. You'll be a highly effective communicator who can influence senior stakeholders and build trusted relationships across the business. Experience working with SMEs, legal teams and cross-functional governance groups will be essential, as you'll be collaborating widely to embed consistent, high-quality compliance practices across the Group. This role closes on 16th March 2026: however, we may close the advert sooner if we get inundated with high-quality applications. If you're ready to make a global impact and help shape the future of compliance at Specsavers, we'd love to hear from you
Role Purpose: To be part of a team that provides quality customer information on all our highway works and seeks to continually improve how this is delivered. Being part of a small team responsible for ensuring high quality information is communicated to all our customers both in advance of works, during and after using the most appropriate mediums. There will be the need to work closely with a range of service providers and stakeholders which will involve considerable coordination. The works programmes are very extensive (running to several hundred schemes / functions per Annum) and often change at short notice, directly impacting on our customers. The role plays an important role in ensuring that highway works are effectively communicated to all stakeholders in a timely and professional manner across a range of mediums. The post holder will assist with work in a customer focused technical area in order that statutory and policy compliance is maintained. Work Context: The Highways and Transport Service is responsible for ensuring the effective management, maintenance and improvement of all highway and transport assets, including flood risk management. The service manages significant financial, health and safety, and reputations risks and undertakes three significant statutory duties - Highway Authority, Transport Authority and Lead Local Flood Authority. The service operates in an environment with significant political engagement, has daily contact with MPs, Cabinet members and backbench members and works very closely with Local Committees and with Select Committees. There is also high level engagement with Government Departments. Lack of or insufficient communication is consistently one of the biggest concerns from both Members and residents and the impact can be considerable on the reputation of the Service. The complexities of our own works programmes and those of other stakeholders (utility companies, developers etc) mean that managing and communicating the information in a quality format can be very challenging. This requires post-holders to liaise, work collaboratively and maintain effective relationships with colleagues, members, customers, partner organisations, agencies and/or contractors. The post is based in Merrow. Representative Accountabilities: Analysis, Reporting & Documentation Prepare reports/statistics/briefings to meet statutory/management information requirements. Recommend improvements and support implementation to systems, processes and procedures, ensuring best practice is shared across the team. Customer Service & Support Deliver a range of administrative and/or customer/consultancy services in support of existing systems or processes to agreed standards, to maximise service quality and continuity. May authorise transactions where appropriate. Respond to and resolve enquiries and problems, judging when to pass on complex queries or involve others, to provide an effective service and clear advice to colleagues and customers. Planning & Organising Provide comprehensive support to a group of senior staff, ensuring confidentiality, effectively organising internal and external activities/events to support the delivery of efficient services. Plan and prioritise own work activities for the weeks ahead, to ensure operational efficiency. Respond effectively to changing demands, adjusting priorities as needed. Finance/Resource Management Maintain financial, and/or stock records, and review data to contribute to resource planning. Work with others Maintain a network of contacts, drawing on support and advice from others to resolve problems. Communicate and liaise with service users and/or external contacts, representing the team/service as required. Support, coordinate and undertake research into a variety of projects in the defined area of activity to support achievement of team's objectives. People Management May guide and/or supervise junior staff in their duties to facilitate their development and ensure service quality standards are maintained. Duties for all Values: To uphold the values and behaviours of the organisation. Equality & Diversity: To work inclusively, with a diverse range of stakeholders and promote equality of opportunity. Health, Safety & Welfare: To maintain high standards of Health, Safety and Welfare at work and take reasonable care for the health and safety of themselves and others. Role Summary: Roles at this level provide a comprehensive business support service in a defined service or functional area, or provide specialist support services. Many will possess technical rather than professional expertise in the main disciplines, or have substantial experience of administrative procedures to enable them to guide and advise others. There will be minimal day-to-day supervision, but clear guidance is available. The roles will plan for the weeks ahead and prioritise to accommodate non standard work. They often require understanding of complex procedures and support systems, and the ability to allocate workload and react to changing priorities. Although most work will follow established patterns, initiative is needed to handle processes and resolve problems and queries based on experience and judgement, mainly without reference to others. These roles may work alone instead of as part of a team, or the system or process used may require specialist knowledge or experience. Some roles involve supervision of staff, others involve undertaking specialist functions or the provision of a broad comprehensive business admin services Connect2Surrey is a trading style of Surrey & Kent Commercial Services LLP - A joint venture between Surrey County Council & Commercial Services Kent Ltd. Connect2Surrey is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Mar 12, 2026
Seasonal
Role Purpose: To be part of a team that provides quality customer information on all our highway works and seeks to continually improve how this is delivered. Being part of a small team responsible for ensuring high quality information is communicated to all our customers both in advance of works, during and after using the most appropriate mediums. There will be the need to work closely with a range of service providers and stakeholders which will involve considerable coordination. The works programmes are very extensive (running to several hundred schemes / functions per Annum) and often change at short notice, directly impacting on our customers. The role plays an important role in ensuring that highway works are effectively communicated to all stakeholders in a timely and professional manner across a range of mediums. The post holder will assist with work in a customer focused technical area in order that statutory and policy compliance is maintained. Work Context: The Highways and Transport Service is responsible for ensuring the effective management, maintenance and improvement of all highway and transport assets, including flood risk management. The service manages significant financial, health and safety, and reputations risks and undertakes three significant statutory duties - Highway Authority, Transport Authority and Lead Local Flood Authority. The service operates in an environment with significant political engagement, has daily contact with MPs, Cabinet members and backbench members and works very closely with Local Committees and with Select Committees. There is also high level engagement with Government Departments. Lack of or insufficient communication is consistently one of the biggest concerns from both Members and residents and the impact can be considerable on the reputation of the Service. The complexities of our own works programmes and those of other stakeholders (utility companies, developers etc) mean that managing and communicating the information in a quality format can be very challenging. This requires post-holders to liaise, work collaboratively and maintain effective relationships with colleagues, members, customers, partner organisations, agencies and/or contractors. The post is based in Merrow. Representative Accountabilities: Analysis, Reporting & Documentation Prepare reports/statistics/briefings to meet statutory/management information requirements. Recommend improvements and support implementation to systems, processes and procedures, ensuring best practice is shared across the team. Customer Service & Support Deliver a range of administrative and/or customer/consultancy services in support of existing systems or processes to agreed standards, to maximise service quality and continuity. May authorise transactions where appropriate. Respond to and resolve enquiries and problems, judging when to pass on complex queries or involve others, to provide an effective service and clear advice to colleagues and customers. Planning & Organising Provide comprehensive support to a group of senior staff, ensuring confidentiality, effectively organising internal and external activities/events to support the delivery of efficient services. Plan and prioritise own work activities for the weeks ahead, to ensure operational efficiency. Respond effectively to changing demands, adjusting priorities as needed. Finance/Resource Management Maintain financial, and/or stock records, and review data to contribute to resource planning. Work with others Maintain a network of contacts, drawing on support and advice from others to resolve problems. Communicate and liaise with service users and/or external contacts, representing the team/service as required. Support, coordinate and undertake research into a variety of projects in the defined area of activity to support achievement of team's objectives. People Management May guide and/or supervise junior staff in their duties to facilitate their development and ensure service quality standards are maintained. Duties for all Values: To uphold the values and behaviours of the organisation. Equality & Diversity: To work inclusively, with a diverse range of stakeholders and promote equality of opportunity. Health, Safety & Welfare: To maintain high standards of Health, Safety and Welfare at work and take reasonable care for the health and safety of themselves and others. Role Summary: Roles at this level provide a comprehensive business support service in a defined service or functional area, or provide specialist support services. Many will possess technical rather than professional expertise in the main disciplines, or have substantial experience of administrative procedures to enable them to guide and advise others. There will be minimal day-to-day supervision, but clear guidance is available. The roles will plan for the weeks ahead and prioritise to accommodate non standard work. They often require understanding of complex procedures and support systems, and the ability to allocate workload and react to changing priorities. Although most work will follow established patterns, initiative is needed to handle processes and resolve problems and queries based on experience and judgement, mainly without reference to others. These roles may work alone instead of as part of a team, or the system or process used may require specialist knowledge or experience. Some roles involve supervision of staff, others involve undertaking specialist functions or the provision of a broad comprehensive business admin services Connect2Surrey is a trading style of Surrey & Kent Commercial Services LLP - A joint venture between Surrey County Council & Commercial Services Kent Ltd. Connect2Surrey is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Only Connect Partners, an established West End ticketing business working with world class brands and theatres, is entering a period of rapid growth with an agenda to become a service that delivers fair and efficient ticketing to customers and to the productions with which they want to connect. We are seeking an outstanding Managing Director to step into this newly conceived role and lead the company's transformation from a white label service to a significant whole-of-market player under a new brand. The Managing Director will build on the strong foundations already established while having the unique opportunity and mandate to shape their role and their vision for the company. The successful candidate will be an innovative and inspirational leader from theatre, ticketing or a closely related industry, with proven commercial instincts, financial capability and the ability to drive consumer growth. Motivated by the opportunity to do things differently, they will champion an empowered and connected workforce to bring about positive change. The Managing Director will join the supportive and active board of a principles-led company that is primed to scale up in pursuit of its bold vision to become a trusted service that competes to provide excellent Value, Service and Data. For recruitment materials and details of how to apply please head to: If you'd like to talk to someone independent and in confidence about the role please be in touch with our Recruitment Consultant, Donna Munday. She can be contacted on: Closing date & time: 25/03/:00
Mar 12, 2026
Full time
Only Connect Partners, an established West End ticketing business working with world class brands and theatres, is entering a period of rapid growth with an agenda to become a service that delivers fair and efficient ticketing to customers and to the productions with which they want to connect. We are seeking an outstanding Managing Director to step into this newly conceived role and lead the company's transformation from a white label service to a significant whole-of-market player under a new brand. The Managing Director will build on the strong foundations already established while having the unique opportunity and mandate to shape their role and their vision for the company. The successful candidate will be an innovative and inspirational leader from theatre, ticketing or a closely related industry, with proven commercial instincts, financial capability and the ability to drive consumer growth. Motivated by the opportunity to do things differently, they will champion an empowered and connected workforce to bring about positive change. The Managing Director will join the supportive and active board of a principles-led company that is primed to scale up in pursuit of its bold vision to become a trusted service that competes to provide excellent Value, Service and Data. For recruitment materials and details of how to apply please head to: If you'd like to talk to someone independent and in confidence about the role please be in touch with our Recruitment Consultant, Donna Munday. She can be contacted on: Closing date & time: 25/03/:00
Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity We are seeking a strategic and highly organized Head of Internal Audit Operations & QA/IP to join our Global Internal Audit (IA) team. This is a critical role responsible for supporting the efficient and effective functioning of the IA department by managing its reporting, resource planning, budget, technology, initiation of the QA/IP programme and operational logistics. This role is essential for enabling the IA function to operate smoothly, communicate its insights effectively to senior management and the Audit Committee, drive continuous improvement in compliance/execution and demonstrate its value to the organization. Reporting to the Head of Audit - Professional Practice Group (HoA-PPG), you will be the central pillar supporting the IA leadership team. You will drive operational excellence, manage key performance indicators (KPIs), develop frameworks for driving quality/iterative improvements and ensure our team has the tools, data, and support needed to deliver high-impact work. What You'll Be Doing Planning, Reporting & Stakeholder Communications Lead the process for developing the risk-based Annual Audit Plan, ensuring alignment and evolution with organizational strategy, IA policy and internal audit standards. Lead the preparation and consolidation of all reporting for the Audit Committee and senior executive management, including drafting presentation decks, dashboards, and narratives. Manage the function's system for tracking audit findings and recommendations. Prepare regular reports for management on the status of remediation efforts. Develop and maintain a dashboard of the IA function's KPIs (e.g., plan completion, budget vs. actual, team utilization, audit finding themes). Operations & Resource Management Own and maintain the master internal audit plan, tracking the status, timelines, and resource allocation for all active and planned projects. Lead the function's resource management and scheduling process, forecasting team capacity, identifying potential bottlenecks, and working with IA leadership to optimise resource deployment. Manage the complete lifecycle of the IA function's budget, including annual planning, monthly forecasting, tracking actual expenditures, processing invoices, and managing vendor relationships. Quality Assurance & Improvement Programme Establish the foundations for ensuring our IA activity conforms with the Institute of Internal Auditors (IIA) International Standards for the Professional Practice of Internal Auditing (the Standards) and our own internal methodology: Iteratively develop, document, and roll out the foundational components of a QAIP framework, policies, and procedures in line with Global Internal Audit Standards. Design and implement "ongoing monitoring" processes, including checklists and scoring rubrics for in-flight and end-of-engagement file reviews. Establish and track key quality metrics (KPIs) to monitor the health and performance of the IA function. Conduct the function's initial "periodic self-assessment" to create a baseline of conformance with the Standards. Socialise the QAIP with the IA team, focusing on its role as a collaborative tool for improvement. Technology & Data Enablement Act as the primary system administrator and "super user" for the Internal Audit management software (e.g., AuditBoard, TeamMate, Workiva). Provide training and support to the IA team on audit methodology, tools and software. Partner with the IA team to identify and leverage data analytics opportunities to enhance audit efficiency and insight. Manage the IA team's internal knowledge-sharing platform (e.g., SharePoint, Confluence), ensuring methodology documents, templates and training materials are organised and up-to-date. People & Culture Coordinate the end-to-end onboarding process for new hires within the IA team. Manage talent strategy by overseeing the department's training curriculum development, learning development/sourcing and delivery, professional certification tracking (CIA, CISA, etc.) and competency mapping. Drive initiatives related to team engagement, inclusion and positive culture. Project manage key departmental initiatives, strategic projects and team-wide meetings or events. Cross-functional Coordination & Projects Coordinate the IA function's contribution to other corporate reports (e.g., annual reports, risk management updates). Represent IA's contribution to combined assurance, coordinating with Risk, Compliance and Legal to ensure a unified approach to risk coverage and minimise "audit fatigue" for business owners. Special Projects: Lead ad-hoc high-priority projects or investigations as directed by the HoA-PPG and CAE. What We Look For In You Bachelor's degree in Business, Finance, Project Management, Law or a related field. Minimum of 8 years of experience in a programme management, operations, business management, change management, implementation or "chief of staff" role. Experience within an internal audit, risk management, compliance or professional services (e.g., Big 4) function is strongly preferred. Advanced proficiency in creating executive-level reports and presentations, with expert-level skills in Microsoft PowerPoint and Excel. Experience with data visualisation tools (e.g., Power BI, Tableau) is highly desirable. Proven experience managing departmental budgets, resource planning and project coordination. Experience as a system administrator for GRC or audit management software is a significant plus. Experience in having successfully undergone or managed an External Quality Assessment (EQA) is highly desirable. Professional certification (e.g., PMP, CIA, CISA) is highly preferred. Nice to Haves Project Management & Organization: Exceptional organisational skills. Meticulous attention to detail with the ability to manage multiple competing priorities and deadlines in a fast paced agile environment spanning multiple timezones. Analytical Skills and Critical Thinking: Excellent analytical skills with the ability to synthesize data from multiple sources (e.g., plan status, findings and budget) into clear, insightful, actionable reports. Communication and Interpersonal Skills: Exceptional written and verbal communication. Must be able to distill complex information into clear and concise messages for executive audiences. Stakeholder Management & Service Orientation: A proactive, service-oriented mindset focused on enabling the team's success. Ability to build strong, collaborative relationships with IA team members and key stakeholders across the business. Technical Acumen: Strong understanding of project management principles, financial management and resource planning. Ability to quickly learn and manage new technologies. Strategic Thinking: Ability to translate high-level strategy into actionable departmental workflows. Professionalism and Ethics: Unquestionable integrity, objectivity and commitment to the IIA's Code of Ethics. Ability to handle sensitive information with complete confidentiality. Perks & Benefits Competitive total compensation package. L&D programmes and education subsidy for employees' growth and development. Various team building programmes and company events. Wellness and meal allowances. Comprehensive healthcare schemes for employees and dependants. More that we love to tell you along the process! OKX Statement OKX is committed to equal employment opportunities regardless of race, colour, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. The salary offered depends on a variety of factors, including job-related knowledge, skills, experience and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site. All official OKX vacancies are published on this website. While roles may appear on selected third party platforms from time to time . click apply for full job details
Mar 12, 2026
Full time
Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity We are seeking a strategic and highly organized Head of Internal Audit Operations & QA/IP to join our Global Internal Audit (IA) team. This is a critical role responsible for supporting the efficient and effective functioning of the IA department by managing its reporting, resource planning, budget, technology, initiation of the QA/IP programme and operational logistics. This role is essential for enabling the IA function to operate smoothly, communicate its insights effectively to senior management and the Audit Committee, drive continuous improvement in compliance/execution and demonstrate its value to the organization. Reporting to the Head of Audit - Professional Practice Group (HoA-PPG), you will be the central pillar supporting the IA leadership team. You will drive operational excellence, manage key performance indicators (KPIs), develop frameworks for driving quality/iterative improvements and ensure our team has the tools, data, and support needed to deliver high-impact work. What You'll Be Doing Planning, Reporting & Stakeholder Communications Lead the process for developing the risk-based Annual Audit Plan, ensuring alignment and evolution with organizational strategy, IA policy and internal audit standards. Lead the preparation and consolidation of all reporting for the Audit Committee and senior executive management, including drafting presentation decks, dashboards, and narratives. Manage the function's system for tracking audit findings and recommendations. Prepare regular reports for management on the status of remediation efforts. Develop and maintain a dashboard of the IA function's KPIs (e.g., plan completion, budget vs. actual, team utilization, audit finding themes). Operations & Resource Management Own and maintain the master internal audit plan, tracking the status, timelines, and resource allocation for all active and planned projects. Lead the function's resource management and scheduling process, forecasting team capacity, identifying potential bottlenecks, and working with IA leadership to optimise resource deployment. Manage the complete lifecycle of the IA function's budget, including annual planning, monthly forecasting, tracking actual expenditures, processing invoices, and managing vendor relationships. Quality Assurance & Improvement Programme Establish the foundations for ensuring our IA activity conforms with the Institute of Internal Auditors (IIA) International Standards for the Professional Practice of Internal Auditing (the Standards) and our own internal methodology: Iteratively develop, document, and roll out the foundational components of a QAIP framework, policies, and procedures in line with Global Internal Audit Standards. Design and implement "ongoing monitoring" processes, including checklists and scoring rubrics for in-flight and end-of-engagement file reviews. Establish and track key quality metrics (KPIs) to monitor the health and performance of the IA function. Conduct the function's initial "periodic self-assessment" to create a baseline of conformance with the Standards. Socialise the QAIP with the IA team, focusing on its role as a collaborative tool for improvement. Technology & Data Enablement Act as the primary system administrator and "super user" for the Internal Audit management software (e.g., AuditBoard, TeamMate, Workiva). Provide training and support to the IA team on audit methodology, tools and software. Partner with the IA team to identify and leverage data analytics opportunities to enhance audit efficiency and insight. Manage the IA team's internal knowledge-sharing platform (e.g., SharePoint, Confluence), ensuring methodology documents, templates and training materials are organised and up-to-date. People & Culture Coordinate the end-to-end onboarding process for new hires within the IA team. Manage talent strategy by overseeing the department's training curriculum development, learning development/sourcing and delivery, professional certification tracking (CIA, CISA, etc.) and competency mapping. Drive initiatives related to team engagement, inclusion and positive culture. Project manage key departmental initiatives, strategic projects and team-wide meetings or events. Cross-functional Coordination & Projects Coordinate the IA function's contribution to other corporate reports (e.g., annual reports, risk management updates). Represent IA's contribution to combined assurance, coordinating with Risk, Compliance and Legal to ensure a unified approach to risk coverage and minimise "audit fatigue" for business owners. Special Projects: Lead ad-hoc high-priority projects or investigations as directed by the HoA-PPG and CAE. What We Look For In You Bachelor's degree in Business, Finance, Project Management, Law or a related field. Minimum of 8 years of experience in a programme management, operations, business management, change management, implementation or "chief of staff" role. Experience within an internal audit, risk management, compliance or professional services (e.g., Big 4) function is strongly preferred. Advanced proficiency in creating executive-level reports and presentations, with expert-level skills in Microsoft PowerPoint and Excel. Experience with data visualisation tools (e.g., Power BI, Tableau) is highly desirable. Proven experience managing departmental budgets, resource planning and project coordination. Experience as a system administrator for GRC or audit management software is a significant plus. Experience in having successfully undergone or managed an External Quality Assessment (EQA) is highly desirable. Professional certification (e.g., PMP, CIA, CISA) is highly preferred. Nice to Haves Project Management & Organization: Exceptional organisational skills. Meticulous attention to detail with the ability to manage multiple competing priorities and deadlines in a fast paced agile environment spanning multiple timezones. Analytical Skills and Critical Thinking: Excellent analytical skills with the ability to synthesize data from multiple sources (e.g., plan status, findings and budget) into clear, insightful, actionable reports. Communication and Interpersonal Skills: Exceptional written and verbal communication. Must be able to distill complex information into clear and concise messages for executive audiences. Stakeholder Management & Service Orientation: A proactive, service-oriented mindset focused on enabling the team's success. Ability to build strong, collaborative relationships with IA team members and key stakeholders across the business. Technical Acumen: Strong understanding of project management principles, financial management and resource planning. Ability to quickly learn and manage new technologies. Strategic Thinking: Ability to translate high-level strategy into actionable departmental workflows. Professionalism and Ethics: Unquestionable integrity, objectivity and commitment to the IIA's Code of Ethics. Ability to handle sensitive information with complete confidentiality. Perks & Benefits Competitive total compensation package. L&D programmes and education subsidy for employees' growth and development. Various team building programmes and company events. Wellness and meal allowances. Comprehensive healthcare schemes for employees and dependants. More that we love to tell you along the process! OKX Statement OKX is committed to equal employment opportunities regardless of race, colour, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. The salary offered depends on a variety of factors, including job-related knowledge, skills, experience and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site. All official OKX vacancies are published on this website. While roles may appear on selected third party platforms from time to time . click apply for full job details
What does it look like to lead a charity where community voice sits at the heart of every decision? We are working with a vibrant, member led charity supporting individuals with Down's syndrome and the families, carers and professionals who walk alongside them. From the earliest days after diagnosis to the milestones of adulthood, the charity creates connection, belonging and the conditions for people to thrive. With the charity at a pivotal point of growth and change, we're seeking a Chair who can bring the skills and experience needed to confidently lead the charity through this exciting period of consolidation and development. Location: Greater Manchester Renumeration: Voluntary, with reasonable expenses covered Time commitment: Estimated at approximately 1-2 days per month About Down's Syndrome Manchester You'll be warmly welcomed into a friendly, member led community that has gone through significant recent growth, under the leadership of a talented CEO. From energetic early years support to social groups that spark friendships, the charity is now looking to build on its support and advocacy across Greater Manchester. The charity responds directly to what families need and empowers them to shape the charity's future. Growing fast and full of potential, we're now looking to further strengthen foundations and step confidently into the next chapter - guided always by member voice and experience. About the opportunity We're looking for a committed Chair with a pioneering spirit, able to bring steady, compassionate and strategic leadership to a recently developed Board and a dedicated CEO. You'll ensure the Board is effective and focused, offer constructive support and challenge to the CEO, and help embed strong governance and decision making structures. Holding a strategic view while keeping the charity's member led ethos always front and centre, you'll create the space for big picture thinking and clarity as the organisation evolves. Who are we looking for? While previous Chair experience would certainly be an advantage, we also warmly encourage applications from experienced charity trustees or commercial board members ready to step into a bigger leadership challenge. We'd particularly welcome people who bring: Experience in governance, organisational leadership or strategic oversight A calm, focused and relational leadership style A commitment to inclusion, equity and lived experience led decision making The ability to bring structure and accountability to a growing charity Why this role matters With big, bold and brave ambitions, a rapidly growing membership and an exceptional team ready to deliver, the right Chair will help ensure the charity is fighting fit for the future. You'll futureproof the organisation to make sure it is: Well governed and resilient Values led Member driven Future ready Equipped for the opportunities ahead How to apply A short CV or profile is a great first step, but please also feel free to get in touch to receive a copy of the recruitment pack or to arrange an informal conversation. Our Regional Director, Amelia Lee , is leading on this opportunity. Download the job pack here Deadline: 9am on Wednesday 25th March, but please do get in touch ASAP if interested as we'd love to start conversations as soon as possible (but we promise to never ever close early). Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Mar 12, 2026
Full time
What does it look like to lead a charity where community voice sits at the heart of every decision? We are working with a vibrant, member led charity supporting individuals with Down's syndrome and the families, carers and professionals who walk alongside them. From the earliest days after diagnosis to the milestones of adulthood, the charity creates connection, belonging and the conditions for people to thrive. With the charity at a pivotal point of growth and change, we're seeking a Chair who can bring the skills and experience needed to confidently lead the charity through this exciting period of consolidation and development. Location: Greater Manchester Renumeration: Voluntary, with reasonable expenses covered Time commitment: Estimated at approximately 1-2 days per month About Down's Syndrome Manchester You'll be warmly welcomed into a friendly, member led community that has gone through significant recent growth, under the leadership of a talented CEO. From energetic early years support to social groups that spark friendships, the charity is now looking to build on its support and advocacy across Greater Manchester. The charity responds directly to what families need and empowers them to shape the charity's future. Growing fast and full of potential, we're now looking to further strengthen foundations and step confidently into the next chapter - guided always by member voice and experience. About the opportunity We're looking for a committed Chair with a pioneering spirit, able to bring steady, compassionate and strategic leadership to a recently developed Board and a dedicated CEO. You'll ensure the Board is effective and focused, offer constructive support and challenge to the CEO, and help embed strong governance and decision making structures. Holding a strategic view while keeping the charity's member led ethos always front and centre, you'll create the space for big picture thinking and clarity as the organisation evolves. Who are we looking for? While previous Chair experience would certainly be an advantage, we also warmly encourage applications from experienced charity trustees or commercial board members ready to step into a bigger leadership challenge. We'd particularly welcome people who bring: Experience in governance, organisational leadership or strategic oversight A calm, focused and relational leadership style A commitment to inclusion, equity and lived experience led decision making The ability to bring structure and accountability to a growing charity Why this role matters With big, bold and brave ambitions, a rapidly growing membership and an exceptional team ready to deliver, the right Chair will help ensure the charity is fighting fit for the future. You'll futureproof the organisation to make sure it is: Well governed and resilient Values led Member driven Future ready Equipped for the opportunities ahead How to apply A short CV or profile is a great first step, but please also feel free to get in touch to receive a copy of the recruitment pack or to arrange an informal conversation. Our Regional Director, Amelia Lee , is leading on this opportunity. Download the job pack here Deadline: 9am on Wednesday 25th March, but please do get in touch ASAP if interested as we'd love to start conversations as soon as possible (but we promise to never ever close early). Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Senior Civil Design Engineer Permanent Leeds, North England Competitive Salary + Car/Car Allowance + Flexible Benefits Summary: Are you an experienced Civil Engineer with a passion for civil engineering and the energy sector? Freedom Professional Services are seeking an individual with a strong technical expertise in a broad range of civil engineering disciplines to join our growing electricity transmission and distribution design team. With your strong technical expertise, you will be asked to lead the civil design of electricity substations across the UK from concept to completion and be able to work in close collaboration with other internal teams (electrical design, structural, surveys, wayleaves, cables, environmental), along with clients and stakeholders to ensure that all requirements are met. As a Senior Civil Engineer, you will have the opportunity to work on design frameworks for DNO's, as well as design and build opportunities for high profile clients and iconic projects, ensuring that all work is completed to the highest standard. You will be involved in every aspect of the project, from planning and cost estimation to construction and quality control. Some of the key deliverables in this role will include: Lead the production and review of engineering drawings engineering drawings, calculations, specifications, and reports for masonry buildings, steel portal frames, transformer bunds, drainage systems and roads, on projects ranging in construction contract value of £100K - £20M. Collaborate with clients and internal teams to ensure the effective delivery of projects, providing updates and identifying issues that could risk programme, quality or cost. Attend progress meetings as required at client/contractor offices or construction sites. Attend design team meetings to ensure the timely flow and release of quality information and to ensure that this information corresponds with the scope of works. Management of design risks to deliver buildable solutions. Provide engineering solutions to site-based problems through TQ/RFI process. Mentoring junior team members, providing technical guidance and promoting professional development Taking responsibility for your own professional development in line with current best practice, legislative changes, and customer requirements. We are looking for an experienced and ambitious civil engineer with the following attributes: A proven experience of working in a design environment for the construction of traditional masonry buildings, steel portal frames and reinforced concrete. Experience in client-facing roles, with the ability to manage client relationships effectively Ability to lead delivery of multiple simultaneous technical projects in a challenging environment. Strong communication skills to engage in technical discussions with colleagues, non-technical staff, and clients. Strong commitment to ongoing professional development and continuous learning You'll have a degree in Civil Engineering (or related subject) and be working toward Chartered or Incorporated status with a relevant professional body such as ICE. Desirable: Experience working within the electricity distribution sector, particularly in substation design and electrical infrastructure Practical experience with AutoCAD, Revit and Civils3D for civil engineering design Full UK driving licence. Benefits: We are always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Competitive salary Car or Car allowance 25 days holiday plus Bank Holidays Pension with a leading provider and employer contribution Sick Pay Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes Personal development programme. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be. LI-CN1
Mar 12, 2026
Full time
Senior Civil Design Engineer Permanent Leeds, North England Competitive Salary + Car/Car Allowance + Flexible Benefits Summary: Are you an experienced Civil Engineer with a passion for civil engineering and the energy sector? Freedom Professional Services are seeking an individual with a strong technical expertise in a broad range of civil engineering disciplines to join our growing electricity transmission and distribution design team. With your strong technical expertise, you will be asked to lead the civil design of electricity substations across the UK from concept to completion and be able to work in close collaboration with other internal teams (electrical design, structural, surveys, wayleaves, cables, environmental), along with clients and stakeholders to ensure that all requirements are met. As a Senior Civil Engineer, you will have the opportunity to work on design frameworks for DNO's, as well as design and build opportunities for high profile clients and iconic projects, ensuring that all work is completed to the highest standard. You will be involved in every aspect of the project, from planning and cost estimation to construction and quality control. Some of the key deliverables in this role will include: Lead the production and review of engineering drawings engineering drawings, calculations, specifications, and reports for masonry buildings, steel portal frames, transformer bunds, drainage systems and roads, on projects ranging in construction contract value of £100K - £20M. Collaborate with clients and internal teams to ensure the effective delivery of projects, providing updates and identifying issues that could risk programme, quality or cost. Attend progress meetings as required at client/contractor offices or construction sites. Attend design team meetings to ensure the timely flow and release of quality information and to ensure that this information corresponds with the scope of works. Management of design risks to deliver buildable solutions. Provide engineering solutions to site-based problems through TQ/RFI process. Mentoring junior team members, providing technical guidance and promoting professional development Taking responsibility for your own professional development in line with current best practice, legislative changes, and customer requirements. We are looking for an experienced and ambitious civil engineer with the following attributes: A proven experience of working in a design environment for the construction of traditional masonry buildings, steel portal frames and reinforced concrete. Experience in client-facing roles, with the ability to manage client relationships effectively Ability to lead delivery of multiple simultaneous technical projects in a challenging environment. Strong communication skills to engage in technical discussions with colleagues, non-technical staff, and clients. Strong commitment to ongoing professional development and continuous learning You'll have a degree in Civil Engineering (or related subject) and be working toward Chartered or Incorporated status with a relevant professional body such as ICE. Desirable: Experience working within the electricity distribution sector, particularly in substation design and electrical infrastructure Practical experience with AutoCAD, Revit and Civils3D for civil engineering design Full UK driving licence. Benefits: We are always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Competitive salary Car or Car allowance 25 days holiday plus Bank Holidays Pension with a leading provider and employer contribution Sick Pay Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes Personal development programme. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be. LI-CN1
White Collar Factory (95009), United Kingdom, London, London Lead Software Development Engineer - Services About this role Capital One's mission is to change banking for good by bringing humanity, ingenuity and simplicity to banking. Sitting at the core of such values is our Software Engineering department whose primary role is to be an enabler of our ambitions. Capital One is looking for a Senior Software Development Engineer to join a backend team, based in our London office on a hybrid basis. Our Engineers are people who lead by example, build strong and valuable relationships and have the confidence to influence at all levels. We are proud of who we are and what we do and want you to join us at this particularly exciting time at Capital One. What you'll do You will lead a team or cross-functional squad in the delivery of complex and ambiguous projects that support a broader business outcome You will take end-to-end responsibility for technical design, implementation, and operational considerations Collaborate with engineers, architects, product owners, and stakeholders to ensure successful project outcomes You will play a crucial role in supporting the elevation of engineering enablement, excellence, and experience across the broader engineering community You will collaborate and contribute to the development and dissemination of standardised and sustainable best practices, tools, patterns, and frameworks that enhance the productivity and quality of engineering efforts business-wide Your focus is on a major portion of existing or new team software (e.g., significant component, set of features, mid-size application or service) You'll work to achieve the goals and vision shared by Product Management and your Tribe Leadership Innovate within your team, initiative area and contribute within your technical domain What we're looking for Proven experience in technical leadership, including leading a team or cross-functional squad Proven experience working in both backend services and mobile technologies Exceptional programming skills and knowledge of building APIs using modern OO languages preferably Java, SOLID principles, SOA, HTTP and REST Experience with AWS and strong understanding of cloud-based development Extensive, demonstrable knowledge of designing architectures that are secure and perform at scale You're able to effectively communicate and work collaboratively across engineering to maximise inner-sourcing opportunities and reduce waste Proven experience ability to deliver high quality applications at scale An advocate for quality and the ability to support the team, leveraging approaches such as Pair Programming, TDD and BDD Where and how you'll work This is a permanent position and will be based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be handsomely rewarded with a role contributing to the product roadmap for an organisation committed to transformation We're continuing our journey into the public cloud and have problems of scale, security, availability and performance for you to help solve We love continuous learning and that's why we give you 10% of your time to work on cutting edge innovative projects that shape the way we will work in the future We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women and ethnic minority candidates. We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to
Mar 12, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Lead Software Development Engineer - Services About this role Capital One's mission is to change banking for good by bringing humanity, ingenuity and simplicity to banking. Sitting at the core of such values is our Software Engineering department whose primary role is to be an enabler of our ambitions. Capital One is looking for a Senior Software Development Engineer to join a backend team, based in our London office on a hybrid basis. Our Engineers are people who lead by example, build strong and valuable relationships and have the confidence to influence at all levels. We are proud of who we are and what we do and want you to join us at this particularly exciting time at Capital One. What you'll do You will lead a team or cross-functional squad in the delivery of complex and ambiguous projects that support a broader business outcome You will take end-to-end responsibility for technical design, implementation, and operational considerations Collaborate with engineers, architects, product owners, and stakeholders to ensure successful project outcomes You will play a crucial role in supporting the elevation of engineering enablement, excellence, and experience across the broader engineering community You will collaborate and contribute to the development and dissemination of standardised and sustainable best practices, tools, patterns, and frameworks that enhance the productivity and quality of engineering efforts business-wide Your focus is on a major portion of existing or new team software (e.g., significant component, set of features, mid-size application or service) You'll work to achieve the goals and vision shared by Product Management and your Tribe Leadership Innovate within your team, initiative area and contribute within your technical domain What we're looking for Proven experience in technical leadership, including leading a team or cross-functional squad Proven experience working in both backend services and mobile technologies Exceptional programming skills and knowledge of building APIs using modern OO languages preferably Java, SOLID principles, SOA, HTTP and REST Experience with AWS and strong understanding of cloud-based development Extensive, demonstrable knowledge of designing architectures that are secure and perform at scale You're able to effectively communicate and work collaboratively across engineering to maximise inner-sourcing opportunities and reduce waste Proven experience ability to deliver high quality applications at scale An advocate for quality and the ability to support the team, leveraging approaches such as Pair Programming, TDD and BDD Where and how you'll work This is a permanent position and will be based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be handsomely rewarded with a role contributing to the product roadmap for an organisation committed to transformation We're continuing our journey into the public cloud and have problems of scale, security, availability and performance for you to help solve We love continuous learning and that's why we give you 10% of your time to work on cutting edge innovative projects that shape the way we will work in the future We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women and ethnic minority candidates. We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to
