Civil Design Engineer Scotland - (Hybrid, Office, Site) Permanent Competitive Salary + Car/Car Allowance + Flexible Benefits Summary Are you an experienced Civil Engineer with a passion for civil engineering and the energy sector? Freedom Professional Services are seeking an individual with a strong technical expertise in a broad range of civil engineering disciplines to join our growing electricity transmission and distribution design team. With your strong technical expertise, you will be asked to lead the civil design of electricity substations across the UK from concept to completion and be able to work in close collaboration with other internal teams (electrical design, structural, surveys, wayleaves, cables, environmental), along with clients and stakeholders to ensure that all requirements are met. As a Civil Engineer, you will have the opportunity to work on design frameworks for DNO's, as well as design and build opportunities for high profile clients and iconic projects, ensuring that all work is completed to the highest standard. You will be involved in every aspect of the project, from planning and cost estimation to construction and quality control. Some of the key deliverables in this role will include: Lead the production and review of engineering drawings engineering drawings, calculations, specifications, and reports for masonry buildings, steel portal frames, transformer bunds, drainage systems and roads, on projects ranging in construction contract value of £100K - £20M. Collaborate with clients and internal teams to ensure the effective delivery of projects, providing updates and identifying issues that could risk programme, quality or cost. Attend progress meetings as required at client/contractor offices or construction sites. Attend design team meetings to ensure the timely flow and release of quality information and to ensure that this information corresponds with the scope of works. Management of design risks to deliver buildable solutions. Provide engineering solutions to site-based problems through TQ/RFI process. Mentoring junior team members, providing technical guidance and promoting professional development Taking responsibility for your own professional development in line with current best practice, legislative changes, and customer requirements. We are looking for an experienced and ambitious civil engineer with the following attributes: A proven experience of working in a design environment for the construction of traditional masonry buildings, steel portal frames and reinforced concrete. Experience in client-facing roles, with the ability to manage client relationships effectively Ability to lead delivery of multiple simultaneous technical projects in a challenging environment. Strong communication skills to engage in technical discussions with colleagues, non-technical staff, and clients. Strong commitment to ongoing professional development and continuous learning You'll have a degree in Civil Engineering (or related subject) and be working toward Chartered or Incorporated status with a relevant professional body such as ICE. Desirable: Experience working within the electricity distribution sector, particularly in substation design and electrical infrastructure Practical experience with AutoCAD, Revit and Civils3D for civil engineering design Full UK driving licence. Benefits: We are always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Competitive salary Car or Car allowance 25 days holiday plus Bank Holidays Pension with a leading provider and employer contribution Sick Pay Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes Personal development programme. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be. LI-CN1
Feb 05, 2026
Full time
Civil Design Engineer Scotland - (Hybrid, Office, Site) Permanent Competitive Salary + Car/Car Allowance + Flexible Benefits Summary Are you an experienced Civil Engineer with a passion for civil engineering and the energy sector? Freedom Professional Services are seeking an individual with a strong technical expertise in a broad range of civil engineering disciplines to join our growing electricity transmission and distribution design team. With your strong technical expertise, you will be asked to lead the civil design of electricity substations across the UK from concept to completion and be able to work in close collaboration with other internal teams (electrical design, structural, surveys, wayleaves, cables, environmental), along with clients and stakeholders to ensure that all requirements are met. As a Civil Engineer, you will have the opportunity to work on design frameworks for DNO's, as well as design and build opportunities for high profile clients and iconic projects, ensuring that all work is completed to the highest standard. You will be involved in every aspect of the project, from planning and cost estimation to construction and quality control. Some of the key deliverables in this role will include: Lead the production and review of engineering drawings engineering drawings, calculations, specifications, and reports for masonry buildings, steel portal frames, transformer bunds, drainage systems and roads, on projects ranging in construction contract value of £100K - £20M. Collaborate with clients and internal teams to ensure the effective delivery of projects, providing updates and identifying issues that could risk programme, quality or cost. Attend progress meetings as required at client/contractor offices or construction sites. Attend design team meetings to ensure the timely flow and release of quality information and to ensure that this information corresponds with the scope of works. Management of design risks to deliver buildable solutions. Provide engineering solutions to site-based problems through TQ/RFI process. Mentoring junior team members, providing technical guidance and promoting professional development Taking responsibility for your own professional development in line with current best practice, legislative changes, and customer requirements. We are looking for an experienced and ambitious civil engineer with the following attributes: A proven experience of working in a design environment for the construction of traditional masonry buildings, steel portal frames and reinforced concrete. Experience in client-facing roles, with the ability to manage client relationships effectively Ability to lead delivery of multiple simultaneous technical projects in a challenging environment. Strong communication skills to engage in technical discussions with colleagues, non-technical staff, and clients. Strong commitment to ongoing professional development and continuous learning You'll have a degree in Civil Engineering (or related subject) and be working toward Chartered or Incorporated status with a relevant professional body such as ICE. Desirable: Experience working within the electricity distribution sector, particularly in substation design and electrical infrastructure Practical experience with AutoCAD, Revit and Civils3D for civil engineering design Full UK driving licence. Benefits: We are always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Competitive salary Car or Car allowance 25 days holiday plus Bank Holidays Pension with a leading provider and employer contribution Sick Pay Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes Personal development programme. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be. LI-CN1
Head of 105 Victoria Street page is loaded Head of 105 Victoria Streetremote type: On-sitelocations: London, GBRtime type: Full timeposted on: Opublikowano dzisiajjob requisition id: REQ477389 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. JLL is recruiting for the Head of 105 Victoria Street This career-defining role positions you as the strategic leader and operational champion of 105 Victoria Street, London's ground-breaking 500,000 sq ft net-zero carbon office development. As Head of 105 Victoria Street, you will guide this exceptional property from its final mobilisation stages through to becoming a world-class operational destination that sets new industry benchmarks.You will serve as the primary ambassador for this sustainable landmark, orchestrating the seamless delivery of services across a complex mixed-use environment that includes cutting-edge amenities, an urban farm, publicly accessible spaces, and state-of-the-art wellness facilities. At JLL, we are collectively shaping a brighter way - for our clients, ourselves and our fellow employees, and this role exemplifies that commitment as you lead the transformation of how people experience the modern workplace. Your expertise will drive the creation of an exceptional community hub targeting BREEAM 'Outstanding' and WELL 'Platinum' certifications, while managing multi-million-pound budgets and fostering collaborative partnerships with diverse stakeholders. What sets JLL apart is our culture of collaboration, locally and across the globe, and you will embody this as you build unified teams spanning JLL employees and third-party service partners to deliver unparalleled client and occupier experiences. Responsibilities: Lead strategic planning and operational excellence initiatives across all building systems, amenities, and service delivery functions Manage comprehensive service charge budgets, financial reporting, and year-end reconciliations while identifying commercial opportunities and cost optimisation strategies Build and nurture exceptional relationships with property owners, occupiers, and key stakeholders through regular engagement and proactive communication Oversee the mobilisation and transition of building operations from construction completion to full operational capacity Coordinate and manage performance of multiple third-party service contractors through KPI monitoring, regular reviews, and partnership development Ensure full compliance with health and safety regulations, building standards, and statutory requirements while maintaining meticulous audit-ready documentation Develop and execute community engagement strategies, events programming, and occupier experience initiatives that enhance satisfaction and retention Champion sustainability and ESG programmes aligned with the building's net-zero carbon objectives and certification targets Mentor and develop a high performing team of both direct reports and service partners, while fostering a collaborative 'One Team' approach. Required qualifications: Proven experience as a General Manager or senior operational leader in Grade A commercial property management Demonstrated track record of successfully mobilising and launching new premium office developments from construction to full operation Strong financial management capabilities with experience overseeing multi-million-pound service charge budgets and CAPEX projects Comprehensive knowledge of building systems including HVAC, lifts, security, and M&E operations in complex commercial environments Excellent stakeholder management skills with experience building relationships with property owners, occupiers, and service partners In-depth understanding of health and safety regulations, building compliance, and statutory requirements for commercial properties Experience managing multiple third-party service contractors through procurement, performance monitoring, and contract management Strong commercial acumen with ability to identify cost-saving opportunities while maintaining service excellence standards Preferred qualifications: Professional qualifications such as RICS, IWFM, or equivalent property/facilities management credentials Experience with sustainable building operations, BREEAM, WELL certifications, NABERS 5.5 or ESG programme implementation Background in mixed-use developments incorporating retail, hospitality, or community spaces alongside office environments Proven track record in customer experience strategy development and community building within commercial properties Experience with property management software systems and data analytics for performance measurement Strong presentation and communication skills with experience reporting to senior stakeholders and boards Knowledge of London commercial property market dynamics and regulatory environment Bachelor's degree in Property Management, Facilities Management, Business Administration, or related field Location: On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build,
Feb 05, 2026
Full time
Head of 105 Victoria Street page is loaded Head of 105 Victoria Streetremote type: On-sitelocations: London, GBRtime type: Full timeposted on: Opublikowano dzisiajjob requisition id: REQ477389 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. JLL is recruiting for the Head of 105 Victoria Street This career-defining role positions you as the strategic leader and operational champion of 105 Victoria Street, London's ground-breaking 500,000 sq ft net-zero carbon office development. As Head of 105 Victoria Street, you will guide this exceptional property from its final mobilisation stages through to becoming a world-class operational destination that sets new industry benchmarks.You will serve as the primary ambassador for this sustainable landmark, orchestrating the seamless delivery of services across a complex mixed-use environment that includes cutting-edge amenities, an urban farm, publicly accessible spaces, and state-of-the-art wellness facilities. At JLL, we are collectively shaping a brighter way - for our clients, ourselves and our fellow employees, and this role exemplifies that commitment as you lead the transformation of how people experience the modern workplace. Your expertise will drive the creation of an exceptional community hub targeting BREEAM 'Outstanding' and WELL 'Platinum' certifications, while managing multi-million-pound budgets and fostering collaborative partnerships with diverse stakeholders. What sets JLL apart is our culture of collaboration, locally and across the globe, and you will embody this as you build unified teams spanning JLL employees and third-party service partners to deliver unparalleled client and occupier experiences. Responsibilities: Lead strategic planning and operational excellence initiatives across all building systems, amenities, and service delivery functions Manage comprehensive service charge budgets, financial reporting, and year-end reconciliations while identifying commercial opportunities and cost optimisation strategies Build and nurture exceptional relationships with property owners, occupiers, and key stakeholders through regular engagement and proactive communication Oversee the mobilisation and transition of building operations from construction completion to full operational capacity Coordinate and manage performance of multiple third-party service contractors through KPI monitoring, regular reviews, and partnership development Ensure full compliance with health and safety regulations, building standards, and statutory requirements while maintaining meticulous audit-ready documentation Develop and execute community engagement strategies, events programming, and occupier experience initiatives that enhance satisfaction and retention Champion sustainability and ESG programmes aligned with the building's net-zero carbon objectives and certification targets Mentor and develop a high performing team of both direct reports and service partners, while fostering a collaborative 'One Team' approach. Required qualifications: Proven experience as a General Manager or senior operational leader in Grade A commercial property management Demonstrated track record of successfully mobilising and launching new premium office developments from construction to full operation Strong financial management capabilities with experience overseeing multi-million-pound service charge budgets and CAPEX projects Comprehensive knowledge of building systems including HVAC, lifts, security, and M&E operations in complex commercial environments Excellent stakeholder management skills with experience building relationships with property owners, occupiers, and service partners In-depth understanding of health and safety regulations, building compliance, and statutory requirements for commercial properties Experience managing multiple third-party service contractors through procurement, performance monitoring, and contract management Strong commercial acumen with ability to identify cost-saving opportunities while maintaining service excellence standards Preferred qualifications: Professional qualifications such as RICS, IWFM, or equivalent property/facilities management credentials Experience with sustainable building operations, BREEAM, WELL certifications, NABERS 5.5 or ESG programme implementation Background in mixed-use developments incorporating retail, hospitality, or community spaces alongside office environments Proven track record in customer experience strategy development and community building within commercial properties Experience with property management software systems and data analytics for performance measurement Strong presentation and communication skills with experience reporting to senior stakeholders and boards Knowledge of London commercial property market dynamics and regulatory environment Bachelor's degree in Property Management, Facilities Management, Business Administration, or related field Location: On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build,
If you are an ambitious Senior Procurement Manager looking for a new challenge in Civil Engineering and would like to help shape future of STRABAG, then please read the below job description. Degree qualified in a business, procurement or related discipline CIPS Qualified Experience within construction/engineering or similar background Strategically minded and creative, able to translate a vision intoclear methodical plans. Experience of Managing a Procurement team within the Constructionindustry. Experienceofrunning supply chain events Experiencewith tendering process (CompeteFor etc) Good IT and Communication skills at all levels. Strong financial and commercial awareness. STRABAG - Work On Progress: Becoming Climate Neutral by 2040. Devise and deliver Procurement Strategy Be an advocate of change. Lead and drive Procurement Strategy across project and initiatives. Establish, build, and maintain collaborative relationships with all key suppliers. Negotiate pricing, contracts, and payment terms with suppliers to secure savings. Provide material and goods projections to key suppliers to ensure availability on a timely basis. To drive and support Category management ensuring utilisation and maximisation of group frameworks. To promote and support the use of internal businesses and ensure that they are included in all tender opportunities. Ensure that Procurement are leading the sub-contract procurement across the business. To support the Work Winning teams and ensure that Procurement Strategies are in place. Manage the Procurement team group-wide, including recruitment, developing staff and managing agreed budgets. Ensure compliance with procedural, regulatory, quality, environmental and corporate social responsibility policies. Collaborate with operational management and the supply chain to identify innovation and source new and alternative materials and methods. Be an advocate for Procurement. Influence senior managers, and design and lead on direct benefits realisation. To lead and drive up-skilling and training within the Procurement team. Lead client facing activities across regional projects. Resolve any discrepancies with suppliers, grievances, claims, conflicts, product non-conformance or quality issues. Manage corporate initiatives with the supply chain. Ensuresupplier evaluation forms and risk assessments are maintained. We stand for respect, partnership, and sustainability, creating a work environment that promotes safety, health, and development. Our committed and healthy employees are our most valuable asset - the foundation for sustainable growth and innovation. With our "People. Planet. Progress." strategy and the motto WORK ON PROGRESS, we drive change forward - with the goal of climate neutrality by 2040. At STRABAG around 86,000 people working on progress at more than 2,400 locations worldwide. Uniqueness and individual strengths characterise both our projects and each of us as individuals. Whether its building construction, civil engineering, road construction, underground engineering, bridge building, tunnelling, construction material production, project development or building management - we are always one step ahead so that we can become the most innovative and sustainable construction technology company in Europe. Diversity, inclusion and equal opportunities are integral to this, who we are as a company and how we work. Together we work as partners to complete projects successfully and grow with new challenges. Together we achieve great things. Let's progress!
Feb 05, 2026
Full time
If you are an ambitious Senior Procurement Manager looking for a new challenge in Civil Engineering and would like to help shape future of STRABAG, then please read the below job description. Degree qualified in a business, procurement or related discipline CIPS Qualified Experience within construction/engineering or similar background Strategically minded and creative, able to translate a vision intoclear methodical plans. Experience of Managing a Procurement team within the Constructionindustry. Experienceofrunning supply chain events Experiencewith tendering process (CompeteFor etc) Good IT and Communication skills at all levels. Strong financial and commercial awareness. STRABAG - Work On Progress: Becoming Climate Neutral by 2040. Devise and deliver Procurement Strategy Be an advocate of change. Lead and drive Procurement Strategy across project and initiatives. Establish, build, and maintain collaborative relationships with all key suppliers. Negotiate pricing, contracts, and payment terms with suppliers to secure savings. Provide material and goods projections to key suppliers to ensure availability on a timely basis. To drive and support Category management ensuring utilisation and maximisation of group frameworks. To promote and support the use of internal businesses and ensure that they are included in all tender opportunities. Ensure that Procurement are leading the sub-contract procurement across the business. To support the Work Winning teams and ensure that Procurement Strategies are in place. Manage the Procurement team group-wide, including recruitment, developing staff and managing agreed budgets. Ensure compliance with procedural, regulatory, quality, environmental and corporate social responsibility policies. Collaborate with operational management and the supply chain to identify innovation and source new and alternative materials and methods. Be an advocate for Procurement. Influence senior managers, and design and lead on direct benefits realisation. To lead and drive up-skilling and training within the Procurement team. Lead client facing activities across regional projects. Resolve any discrepancies with suppliers, grievances, claims, conflicts, product non-conformance or quality issues. Manage corporate initiatives with the supply chain. Ensuresupplier evaluation forms and risk assessments are maintained. We stand for respect, partnership, and sustainability, creating a work environment that promotes safety, health, and development. Our committed and healthy employees are our most valuable asset - the foundation for sustainable growth and innovation. With our "People. Planet. Progress." strategy and the motto WORK ON PROGRESS, we drive change forward - with the goal of climate neutrality by 2040. At STRABAG around 86,000 people working on progress at more than 2,400 locations worldwide. Uniqueness and individual strengths characterise both our projects and each of us as individuals. Whether its building construction, civil engineering, road construction, underground engineering, bridge building, tunnelling, construction material production, project development or building management - we are always one step ahead so that we can become the most innovative and sustainable construction technology company in Europe. Diversity, inclusion and equal opportunities are integral to this, who we are as a company and how we work. Together we work as partners to complete projects successfully and grow with new challenges. Together we achieve great things. Let's progress!
Partner: Legal, Compliance & Operations (Venture Capital) - FTC What you'll do: As Partner - Legal, Compliance and Operations (Venture Capital), you will play an integral role in steering the organisation through a dynamic period marked by fund launches and critical investor engagements. Your day-to-day responsibilities will span operational oversight across HR, IT, finance, legal affairs, compliance management for regulated entities, as well as hands-on administration of multiple funds at different stages. You will be entrusted with managing key personnel within operations and investor relations while acting as a strategic advisor to senior leadership. Success in this role hinges on your ability to foster inter-personal connections throughout the organisation-bringing together teams around shared objectives-and your capacity to coordinate complex projects involving numerous stakeholders. You will also have opportunities to contribute to growth strategy initiatives such as platform development or branding campaigns. If you possess deep experience in venture capital or private equity operations combined with exceptional emotional intelligence and communication skills, this is your chance to make a lasting impact within an inclusive environment. Oversee all aspects of operations excluding direct investment decisions, ensuring seamless management of HR processes such as hiring, onboarding, and talent development for the investment advisory entity. Coordinate outsourced IT services to maintain robust technological infrastructure that supports the team's day-to-day activities and long-term strategic goals. Manage finance functions including budgeting and preparation of management accounts, collaborating closely with external providers to ensure accuracy and compliance. Lead legal and compliance activities for FCA-regulated entities, maintaining up-to-date policies and procedures that safeguard regulatory standards across all funds. Administer Fund I during its harvesting period by preparing quarterly and annual accounts, conducting valuations, and handling limited investor communications with precision. Run Fund II operations by managing final investments, coordinating follow-on activities, overseeing investor management, and liaising with external service providers such as fund administrators, auditors, depositaries, and AIFMs. Drive the launch of Fund III by setting up vehicles, organising interim closings, executing first capital calls and investments, and facilitating initial Board meetings. Directly manage key team members including the Operations Associate, Head of Investor Relations, and contracted finance professionals to foster a collaborative environment focused on shared success. Act as a thought partner to senior leadership including the Managing Partner and Investment General Partner, providing strategic input on growth initiatives and branding efforts. Cultivate strong relationships with third-party partners to ensure smooth delivery of services across all operational areas. What you bring: The ideal candidate for the Partner - Legal, Compliance and Operations (Venture Capital) position brings substantial experience from leading strategy consulting or legal firms alongside hands-on knowledge of venture capital or private equity operations. Your background should reflect proficiency in managing compliance within FCA-regulated environments as well as comfort working in small teams where interpersonal sensitivity is paramount. You will be adept at interpreting financial data without needing specialist finance credentials thanks to strong analytical skills developed over years in related roles. Your operational acumen will shine through your ability to streamline processes that underpin everything from HR administration to fund launches. Project management expertise is essential; you must be able to juggle multiple priorities while keeping stakeholders informed through clear communication channels. Above all else, your dependability-combined with genuine enthusiasm for supporting others-will help foster an environment where everyone feels valued. If you also bring legal expertise relevant to venture capital transactions or portfolio company funding rounds this would further enhance your contribution. Demonstrated experience working in top-tier strategy consulting or legal firms with proven exposure to venture capital or private equity fund operations. Prior involvement in FCA-regulated environments where you have managed compliance frameworks effectively within small teams or start-up settings. A minimum of 7-10 years' professional experience showcasing your ability to thrive in collaborative environments that value trustworthiness and emotional intelligence. Financial literacy enabling you to oversee budgeting processes, interpret management accounts accurately, and communicate financial information clearly to stakeholders. Exceptional operational management skills allowing you to design efficient processes that support both routine activities and large-scale projects such as fund launches. Advanced project management expertise demonstrated through successful coordination of multi-faceted initiatives involving internal teams and external service providers. Outstanding communication abilities that enable you to build rapport across diverse groups-including investors-and act as an integrator within the organisation. High levels of dependability coupled with enthusiasm for nurturing team members' growth through supportive leadership practices. A flexible approach that embraces inclusive collaboration while adapting quickly to changing priorities during periods of organisational transformation. If you possess a legal background: additional capability to participate more deeply in portfolio company funding rounds. What sets this company apart: This organisation stands out for its unwavering commitment to supporting founders who are reshaping industries through technology. With over $140 million under management across multiple funds-and ambitious plans for future growth-the firm offers unparalleled access to global networks spanning more than 300 professionals ready to open doors for entrepreneurs. The culture is built on deep sector knowledge rather than volume-driven investing; each team member focuses on one or two investments per year so they can cultivate meaningful relationships that deliver real value. Flexible working arrangements are available alongside generous support for personal development through training opportunities. The leadership style emphasises inclusivity-encouraging every voice at the table-and prioritises communal success over individual achievement. By joining this team during a transformative period marked by new fund launches and strategic milestones you will be part of an environment where collaboration drives progress and every contribution matters. What's next: If you are enthusiastic about making a difference in venture capital operations while enjoying flexible working opportunities within an inclusive team environment-this is your moment! Apply today by clicking on the link provided. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates About the job Contract Type: Permanent Focus: Compliance Workplace Type: Hybrid Experience Level: Senior Management Location: London Summary: Hybrid, Senior management role in Banking & Financial Services with FCA-regulated compliance focus.
Feb 05, 2026
Full time
Partner: Legal, Compliance & Operations (Venture Capital) - FTC What you'll do: As Partner - Legal, Compliance and Operations (Venture Capital), you will play an integral role in steering the organisation through a dynamic period marked by fund launches and critical investor engagements. Your day-to-day responsibilities will span operational oversight across HR, IT, finance, legal affairs, compliance management for regulated entities, as well as hands-on administration of multiple funds at different stages. You will be entrusted with managing key personnel within operations and investor relations while acting as a strategic advisor to senior leadership. Success in this role hinges on your ability to foster inter-personal connections throughout the organisation-bringing together teams around shared objectives-and your capacity to coordinate complex projects involving numerous stakeholders. You will also have opportunities to contribute to growth strategy initiatives such as platform development or branding campaigns. If you possess deep experience in venture capital or private equity operations combined with exceptional emotional intelligence and communication skills, this is your chance to make a lasting impact within an inclusive environment. Oversee all aspects of operations excluding direct investment decisions, ensuring seamless management of HR processes such as hiring, onboarding, and talent development for the investment advisory entity. Coordinate outsourced IT services to maintain robust technological infrastructure that supports the team's day-to-day activities and long-term strategic goals. Manage finance functions including budgeting and preparation of management accounts, collaborating closely with external providers to ensure accuracy and compliance. Lead legal and compliance activities for FCA-regulated entities, maintaining up-to-date policies and procedures that safeguard regulatory standards across all funds. Administer Fund I during its harvesting period by preparing quarterly and annual accounts, conducting valuations, and handling limited investor communications with precision. Run Fund II operations by managing final investments, coordinating follow-on activities, overseeing investor management, and liaising with external service providers such as fund administrators, auditors, depositaries, and AIFMs. Drive the launch of Fund III by setting up vehicles, organising interim closings, executing first capital calls and investments, and facilitating initial Board meetings. Directly manage key team members including the Operations Associate, Head of Investor Relations, and contracted finance professionals to foster a collaborative environment focused on shared success. Act as a thought partner to senior leadership including the Managing Partner and Investment General Partner, providing strategic input on growth initiatives and branding efforts. Cultivate strong relationships with third-party partners to ensure smooth delivery of services across all operational areas. What you bring: The ideal candidate for the Partner - Legal, Compliance and Operations (Venture Capital) position brings substantial experience from leading strategy consulting or legal firms alongside hands-on knowledge of venture capital or private equity operations. Your background should reflect proficiency in managing compliance within FCA-regulated environments as well as comfort working in small teams where interpersonal sensitivity is paramount. You will be adept at interpreting financial data without needing specialist finance credentials thanks to strong analytical skills developed over years in related roles. Your operational acumen will shine through your ability to streamline processes that underpin everything from HR administration to fund launches. Project management expertise is essential; you must be able to juggle multiple priorities while keeping stakeholders informed through clear communication channels. Above all else, your dependability-combined with genuine enthusiasm for supporting others-will help foster an environment where everyone feels valued. If you also bring legal expertise relevant to venture capital transactions or portfolio company funding rounds this would further enhance your contribution. Demonstrated experience working in top-tier strategy consulting or legal firms with proven exposure to venture capital or private equity fund operations. Prior involvement in FCA-regulated environments where you have managed compliance frameworks effectively within small teams or start-up settings. A minimum of 7-10 years' professional experience showcasing your ability to thrive in collaborative environments that value trustworthiness and emotional intelligence. Financial literacy enabling you to oversee budgeting processes, interpret management accounts accurately, and communicate financial information clearly to stakeholders. Exceptional operational management skills allowing you to design efficient processes that support both routine activities and large-scale projects such as fund launches. Advanced project management expertise demonstrated through successful coordination of multi-faceted initiatives involving internal teams and external service providers. Outstanding communication abilities that enable you to build rapport across diverse groups-including investors-and act as an integrator within the organisation. High levels of dependability coupled with enthusiasm for nurturing team members' growth through supportive leadership practices. A flexible approach that embraces inclusive collaboration while adapting quickly to changing priorities during periods of organisational transformation. If you possess a legal background: additional capability to participate more deeply in portfolio company funding rounds. What sets this company apart: This organisation stands out for its unwavering commitment to supporting founders who are reshaping industries through technology. With over $140 million under management across multiple funds-and ambitious plans for future growth-the firm offers unparalleled access to global networks spanning more than 300 professionals ready to open doors for entrepreneurs. The culture is built on deep sector knowledge rather than volume-driven investing; each team member focuses on one or two investments per year so they can cultivate meaningful relationships that deliver real value. Flexible working arrangements are available alongside generous support for personal development through training opportunities. The leadership style emphasises inclusivity-encouraging every voice at the table-and prioritises communal success over individual achievement. By joining this team during a transformative period marked by new fund launches and strategic milestones you will be part of an environment where collaboration drives progress and every contribution matters. What's next: If you are enthusiastic about making a difference in venture capital operations while enjoying flexible working opportunities within an inclusive team environment-this is your moment! Apply today by clicking on the link provided. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates About the job Contract Type: Permanent Focus: Compliance Workplace Type: Hybrid Experience Level: Senior Management Location: London Summary: Hybrid, Senior management role in Banking & Financial Services with FCA-regulated compliance focus.
About us HSB (UK and Ireland) , is a leading specialist provider of engineering, technology and structural warranty insurance solutions, plant and equipment inspection services, and engineering-based risk management activities in the UK and Ireland. HSB (UK and Ireland) consists of the parent company HSB Engineering Insurance Limited (HSBEIL) together with its two UK subsidiaries, HSB Engineering Inspection Services Limited (HSBEISL); and a regulated MGA, MD Insurance Services Limited (MDIS), which trades as Premier Guarantee or LABC Warranty. Collectively HSB is the UK and Ireland's only group of companies solely focused on providing specialist engineering and technology insurance solutions and risk focused inspection services and assessments to its customers. Please see our website for more information. Job title Head of LABC Warranty Sales Location Home-based Division Commercial Reporting to Commercial Director Job Purpose Reporting directly to the Commercial Director, this role will be responsible for formulating, developing and implementing the agreed plans for the Local Authority Building Control Warranty (LABCW) relationship, in order to grow the LABCW portfolio, generate sustainable and profitable growth. Responsible for leading the LABCW Sales team, they will deliver new business acquisition whilst maintaining the required high standards of the business to deliver our proposition. This role will be central to developing the relationship with the LABC membership body as well as LABC organizations at a regional level. This role will be required to work with stakeholders (internal and external) up to and including Board Level and will therefore require an extremely knowledgeable, commercially astute, experienced and dynamic individual with outstanding written and verbal skills together with the ability to adapt communication styles to enable collaborative and successful working relationships at all levels. In addition to leading on the strategic development of the LABC account ensuring their needs are met, the role will also be responsible for managing and coordinating the involvement of all key MD Group functional colleagues to ensure LABC are supported and their requirements met. Key Responsibilities Client Relationship Management: Accountable for the strategic development of LABC relationships working at senior and Board level to ensure alignment with key business objectives and that LABC needs are met Develop and maintain strong, trusted relationships with key decision-makers across the LABC matrix, ensuring high levels of customer satisfaction and loyalty. Accountable for the development and implementation of the LABC strategy that will enable the successful achievement of business and financial objectives and targets, and attain the desired financial growth in the identified target sectors Account Planning and Management: Develop strategic account plans, and execute sales strategies to drive revenue growth and expand the company's footprint within LABC Conduct regular business reviews, analyse client needs, and develop tailored solutions to meet LABC needs, ensuring alignment with the company's offerings and strategic objectives. Sales and Revenue Growth: Lead and develop the LABC Sales Team, so that productive and mutually beneficial relationships are engendered and strategically developed to maximise future business opportunities and maximise return on HSB Building Warranty's investment. Undertake regular performance appraisals with all reporting team members, identifying individual development needs of team members to ensure performance is addressed effectively and promptly Effectively coach and mentor the LABC sales team to a highly resourceful and experienced team that can deliver a high standard of service to LABC clients and customers. Ensure the CRM/Pipeline, commercial collateral is fully utilised and updated to accurately document profiles and contacts, detail potential future business opportunities and monitor progress and completion of business opportunities Ensure the team are always compliant with HSB Building Warranty business standards, processes and procedures and that revised procedures to meeting changing compliance requirements are effectively implemented Stakeholder Management: Build and maintain strong relationships with internal stakeholders, to ensure seamless delivery of our proposition to LABC. Ensure key business functions have clear understanding and objectives around the agreed delivery promises for LABC clients/customers. Head of LABCW Sales will conduct regular internal review meetings where our internal performance across all business functions is discussed against our commitments to LABC. Actions taken and monitored to improve our service delivery/proposition. Ensuring a team approach Is taken to the management of key LABC stakeholders. Engaging appropriate stakeholders directly with LABC and its clients to widen and deepen our relationship. Proposition Development and Market Insight: Working with Marketing, lead the development and ongoing refresh of a value proposition for LABC Delivering a proposition that makes it "Easy to do business with us" Strategically and continually review market trends and competitor activity to identify: opportunities which will maximize our market presence and provide sustainable financial profit monitor any threats within the market and interpret the potential impact on MD Groups service delivery and the LABC offering. Skills & Experience Strong sales and relationship management experience gained in relevant insurance environment. Strong strategic account management development capability Strong commercial awareness with demonstrable negotiation and influencing skills Ability to build and maintain strong client relationships Comprehensive understanding of insurance business processes Exceptional internal stakeholder management, Demonstrable coaching and mentoring experience Strategic and business planning experience Experience of high-level decision making Demonstrable management and leadership experience with ability to inspire and motivate team members to achieve exceptional results Excellent interpersonal and communication skills Qualifications and Educational Requirements: CII Level 3 Certificate in Insurance desirable Personal Attributes Confident and assertive, with a strong sense of self-awareness and emotional intelligence Demonstrated integrity and trustworthiness, with a proven track record of acting with transparency, honesty, ownership, and accountability Self-motivated with a proactive approach to problem-solving and decision-making Collaborative approach to business goals and team targets Pragmatic decision-maker with analytical and reasoning skills Resilience and adaptability, with the ability to navigate complex and ambiguous situations Diversity, Equity & Inclusion At HSB, Diversity, Equity, and Inclusion foster innovation and resilience and enable us to act braver and better. Embracing the power of DEI is at the core of who we are. We recognise diversity can be multi-dimensional, intersectional, and complex, so we want to build a diverse workforce that includes a wide range of racial, ethnic, sexual, and gender identities; economic and geographic backgrounds; physical abilities; ages; life, school, and career experiences; and political, religious, and personal beliefs. Additionally, we are committed to building an equitable and inclusive work environment where this diversity is celebrated, valued, and has equitable opportunities to succeed. All candidates in consideration for any role can request a reasonable adjustment at any point in our recruitment process. You can request an adjustment by speaking to your Talent Acquisition contact. Benefits 25 days Annual Leave + Bank Holidays + Well-being days 10% Employer Pension contribution, with the opportunity to join a salary sacrifice scheme Eligibility for an Annual Bonus Private Medical Insurance (PMI) Life Assurance (PHI) Hybrid Working available, with office in Birkenhead, Manchester and London
Feb 05, 2026
Full time
About us HSB (UK and Ireland) , is a leading specialist provider of engineering, technology and structural warranty insurance solutions, plant and equipment inspection services, and engineering-based risk management activities in the UK and Ireland. HSB (UK and Ireland) consists of the parent company HSB Engineering Insurance Limited (HSBEIL) together with its two UK subsidiaries, HSB Engineering Inspection Services Limited (HSBEISL); and a regulated MGA, MD Insurance Services Limited (MDIS), which trades as Premier Guarantee or LABC Warranty. Collectively HSB is the UK and Ireland's only group of companies solely focused on providing specialist engineering and technology insurance solutions and risk focused inspection services and assessments to its customers. Please see our website for more information. Job title Head of LABC Warranty Sales Location Home-based Division Commercial Reporting to Commercial Director Job Purpose Reporting directly to the Commercial Director, this role will be responsible for formulating, developing and implementing the agreed plans for the Local Authority Building Control Warranty (LABCW) relationship, in order to grow the LABCW portfolio, generate sustainable and profitable growth. Responsible for leading the LABCW Sales team, they will deliver new business acquisition whilst maintaining the required high standards of the business to deliver our proposition. This role will be central to developing the relationship with the LABC membership body as well as LABC organizations at a regional level. This role will be required to work with stakeholders (internal and external) up to and including Board Level and will therefore require an extremely knowledgeable, commercially astute, experienced and dynamic individual with outstanding written and verbal skills together with the ability to adapt communication styles to enable collaborative and successful working relationships at all levels. In addition to leading on the strategic development of the LABC account ensuring their needs are met, the role will also be responsible for managing and coordinating the involvement of all key MD Group functional colleagues to ensure LABC are supported and their requirements met. Key Responsibilities Client Relationship Management: Accountable for the strategic development of LABC relationships working at senior and Board level to ensure alignment with key business objectives and that LABC needs are met Develop and maintain strong, trusted relationships with key decision-makers across the LABC matrix, ensuring high levels of customer satisfaction and loyalty. Accountable for the development and implementation of the LABC strategy that will enable the successful achievement of business and financial objectives and targets, and attain the desired financial growth in the identified target sectors Account Planning and Management: Develop strategic account plans, and execute sales strategies to drive revenue growth and expand the company's footprint within LABC Conduct regular business reviews, analyse client needs, and develop tailored solutions to meet LABC needs, ensuring alignment with the company's offerings and strategic objectives. Sales and Revenue Growth: Lead and develop the LABC Sales Team, so that productive and mutually beneficial relationships are engendered and strategically developed to maximise future business opportunities and maximise return on HSB Building Warranty's investment. Undertake regular performance appraisals with all reporting team members, identifying individual development needs of team members to ensure performance is addressed effectively and promptly Effectively coach and mentor the LABC sales team to a highly resourceful and experienced team that can deliver a high standard of service to LABC clients and customers. Ensure the CRM/Pipeline, commercial collateral is fully utilised and updated to accurately document profiles and contacts, detail potential future business opportunities and monitor progress and completion of business opportunities Ensure the team are always compliant with HSB Building Warranty business standards, processes and procedures and that revised procedures to meeting changing compliance requirements are effectively implemented Stakeholder Management: Build and maintain strong relationships with internal stakeholders, to ensure seamless delivery of our proposition to LABC. Ensure key business functions have clear understanding and objectives around the agreed delivery promises for LABC clients/customers. Head of LABCW Sales will conduct regular internal review meetings where our internal performance across all business functions is discussed against our commitments to LABC. Actions taken and monitored to improve our service delivery/proposition. Ensuring a team approach Is taken to the management of key LABC stakeholders. Engaging appropriate stakeholders directly with LABC and its clients to widen and deepen our relationship. Proposition Development and Market Insight: Working with Marketing, lead the development and ongoing refresh of a value proposition for LABC Delivering a proposition that makes it "Easy to do business with us" Strategically and continually review market trends and competitor activity to identify: opportunities which will maximize our market presence and provide sustainable financial profit monitor any threats within the market and interpret the potential impact on MD Groups service delivery and the LABC offering. Skills & Experience Strong sales and relationship management experience gained in relevant insurance environment. Strong strategic account management development capability Strong commercial awareness with demonstrable negotiation and influencing skills Ability to build and maintain strong client relationships Comprehensive understanding of insurance business processes Exceptional internal stakeholder management, Demonstrable coaching and mentoring experience Strategic and business planning experience Experience of high-level decision making Demonstrable management and leadership experience with ability to inspire and motivate team members to achieve exceptional results Excellent interpersonal and communication skills Qualifications and Educational Requirements: CII Level 3 Certificate in Insurance desirable Personal Attributes Confident and assertive, with a strong sense of self-awareness and emotional intelligence Demonstrated integrity and trustworthiness, with a proven track record of acting with transparency, honesty, ownership, and accountability Self-motivated with a proactive approach to problem-solving and decision-making Collaborative approach to business goals and team targets Pragmatic decision-maker with analytical and reasoning skills Resilience and adaptability, with the ability to navigate complex and ambiguous situations Diversity, Equity & Inclusion At HSB, Diversity, Equity, and Inclusion foster innovation and resilience and enable us to act braver and better. Embracing the power of DEI is at the core of who we are. We recognise diversity can be multi-dimensional, intersectional, and complex, so we want to build a diverse workforce that includes a wide range of racial, ethnic, sexual, and gender identities; economic and geographic backgrounds; physical abilities; ages; life, school, and career experiences; and political, religious, and personal beliefs. Additionally, we are committed to building an equitable and inclusive work environment where this diversity is celebrated, valued, and has equitable opportunities to succeed. All candidates in consideration for any role can request a reasonable adjustment at any point in our recruitment process. You can request an adjustment by speaking to your Talent Acquisition contact. Benefits 25 days Annual Leave + Bank Holidays + Well-being days 10% Employer Pension contribution, with the opportunity to join a salary sacrifice scheme Eligibility for an Annual Bonus Private Medical Insurance (PMI) Life Assurance (PHI) Hybrid Working available, with office in Birkenhead, Manchester and London
Our Client is a growing fast paced Finance company. The Operations Manager will hold a broad scope of responsibilities including managing HR, the in-house training, compliance with all aspects and IT developments and supplier and account management. This role is based on site at Head office five days a week and is pivotal in streamlining processes and driving performance to achieve strategic goals. Key Responsibilities: Operational Leadership and Process Optimisation Human Resources Management Supplier & Commercial Oversight Operational Cost Management & Management Accounts Support Compliance and Regulatory Management IT Operations and Development Oversight Monthly Reporting Cross-Functional Collaboration Daily Business Management Direct operation for Training Required Qualifications & Skills: 5+ years of experience in an operational role Strong understanding of HR, supplier management, compliance & training functions with proven leadership in these areas Demonstrable team management skills, capable of training and leading diverse teams Excellent communication skills both written and verbal Proven project management skills
Feb 05, 2026
Full time
Our Client is a growing fast paced Finance company. The Operations Manager will hold a broad scope of responsibilities including managing HR, the in-house training, compliance with all aspects and IT developments and supplier and account management. This role is based on site at Head office five days a week and is pivotal in streamlining processes and driving performance to achieve strategic goals. Key Responsibilities: Operational Leadership and Process Optimisation Human Resources Management Supplier & Commercial Oversight Operational Cost Management & Management Accounts Support Compliance and Regulatory Management IT Operations and Development Oversight Monthly Reporting Cross-Functional Collaboration Daily Business Management Direct operation for Training Required Qualifications & Skills: 5+ years of experience in an operational role Strong understanding of HR, supplier management, compliance & training functions with proven leadership in these areas Demonstrable team management skills, capable of training and leading diverse teams Excellent communication skills both written and verbal Proven project management skills
Select how often (in days) to receive an alert: Assistant Store Manager Kate Spade Gretna, SCT, GB Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles. Kate Spade New York is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. Primary Purpose The Assistant Store Leader leads the store with their Store Leader by maximizing store productivity and profitability through teambuilding and staff development, goal attainment, and by ensuring compliance with all Kate Spade Standards. We are looking for an exceptional Assistant Store Leader that leads by example, sets the tone on the sales floor, and provides feedback to the store team that will result in exceeding Kate Spade Service standards. In return you will be given the chance to lead an exceptional team and be part of a rapidly expanding modern luxury brand with the opportunity to advance your career. PROFILE The successful individual will leverage their proficiency to: Take ownership and accountability for store and support the Store Leader; Show leadership through role modeling Kate Spade Service behaviors and Kate Spade selling standards; Demonstrate empowerment to solve customer problems and meet customers' needs; Inspire team to meet and exceed performance standards; Acts as advocate for the team, able to motivate others to achieve results; Communicates effectively with store leader, peers, supervisors, and corporate partners; Assists in developing plans to address key business issues, and utilizes plans to impact business and achieve desired results; Able to influence others to gain support to achieve goals and complete projects; The accomplished individual will possess: Experience in a retail service environment in a position of management; Knowledge of, and ability to use Microsoft Excel, Word, PowerPoint, and Outlook; Ability to communicate effectively with customers and staff and manoeuvre the sales; Ability to work flexible schedule to meet the needs of the business, including nights, weekends and Public holidays. Our Competencies for All Employees Courage : Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Creativity : Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Dealing with Ambiguity : Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Interpersonal Savvy : Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers Strategic Agility : Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Developing Direct Reports and Others:Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. Building Effective Teams : Blends people into teams when needed; creates strong morale and spirit in theirteam; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under the consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Kate Spade at . Job Segment: Retail Manager, Retail Operations, Store Manager, Outside Sales, Retail, Sales
Feb 05, 2026
Full time
Select how often (in days) to receive an alert: Assistant Store Manager Kate Spade Gretna, SCT, GB Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles. Kate Spade New York is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. Primary Purpose The Assistant Store Leader leads the store with their Store Leader by maximizing store productivity and profitability through teambuilding and staff development, goal attainment, and by ensuring compliance with all Kate Spade Standards. We are looking for an exceptional Assistant Store Leader that leads by example, sets the tone on the sales floor, and provides feedback to the store team that will result in exceeding Kate Spade Service standards. In return you will be given the chance to lead an exceptional team and be part of a rapidly expanding modern luxury brand with the opportunity to advance your career. PROFILE The successful individual will leverage their proficiency to: Take ownership and accountability for store and support the Store Leader; Show leadership through role modeling Kate Spade Service behaviors and Kate Spade selling standards; Demonstrate empowerment to solve customer problems and meet customers' needs; Inspire team to meet and exceed performance standards; Acts as advocate for the team, able to motivate others to achieve results; Communicates effectively with store leader, peers, supervisors, and corporate partners; Assists in developing plans to address key business issues, and utilizes plans to impact business and achieve desired results; Able to influence others to gain support to achieve goals and complete projects; The accomplished individual will possess: Experience in a retail service environment in a position of management; Knowledge of, and ability to use Microsoft Excel, Word, PowerPoint, and Outlook; Ability to communicate effectively with customers and staff and manoeuvre the sales; Ability to work flexible schedule to meet the needs of the business, including nights, weekends and Public holidays. Our Competencies for All Employees Courage : Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Creativity : Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Dealing with Ambiguity : Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Interpersonal Savvy : Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers Strategic Agility : Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Developing Direct Reports and Others:Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. Building Effective Teams : Blends people into teams when needed; creates strong morale and spirit in theirteam; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under the consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Kate Spade at . Job Segment: Retail Manager, Retail Operations, Store Manager, Outside Sales, Retail, Sales
Reporting to: Co-Executive Director Contract type: Permanent, full-time (with probation period) Benefits: 25 days annual leave per annum, plus UK public and bank holidays (pro rata) Office closure for a week in December and August Annual leave allocation increases annually by one day (up to a maximum of five days) 10% employer pension contribution Other standard Foxglove benefits About us Foxglove is a non-profit that exists to make the use of technology fair for all. When Big Tech companies abuse their power, their workers or the planet - and when governments use technology to oppress, exclude or discriminate - we litigate and campaign to fix it. Big Tech companies have become so large - gobbling up a huge slice of the global marketplace and an unprecedented treasure hoard of user data - that they're now more powerful than many states. The harmful effects of this concentration of power are everywhere - threats to our democracy, to our privacy, decimated workers' rights and platforms rife with disinformation and hate. Big Tech and AI data centres are rapidly expanding, resulting in huge strain on energy and water supplies. Worldwide governments are ploughing ahead with the use of algorithms and mass data systems to cut costs and increase efficiency often resulting in digital tools that entrench unfairness and leave the most vulnerable in society in crisis. All these problems are only getting worse with generative AI. Foxglove works to bring the rule of law to the tech and AI giants who have upended our public square, workplaces, and social lives. We have a strong track record. We've launched landmark cases seeking structural changes to big tech's harmful business models , supported 180+ Facebook content moderators fired for trying to form a union to sue Facebook and their outsourcing company, Sama - winning world-first judgements. We're urging competition regulators worldwide to stop Google's theft of independent news . We've filed the UK's first legal challenge to a data centre permission decision over the government's failure to properly assess their environmental impact. We've forced disclosure of secret contracts between tech giants and the NHS, stopped a racist Home Office visa streaming algorithm , helped make grading fair for UK A level students, forced the government to pause the NHS Data Grab and challenged the Department of Work and Pension's use of an algorithm unfairly flagging disabled people for benefit fraud investigations. We are a small but growing team of lawyers, communications experts, and campaigners. Our work is global, and we work in partnership with lawyers, civil society, unions, and people impacted by Big Tech. The role As Head of Operations, you will lead all operational functions of Foxglove. You will ensure that our finance, HR, legal compliance, fundraising, systems and internal processes enable the organisation to carry out its mission effectively. You'll work across Foxglove and closely with leadership, as well as with external partners to build a resilient and well-governed organisation, able to manage growth and complexity while staying mission driven. This role manages one member of staff and multiple consultants. Key responsibilities include, but are not limited to: Financial Management & Accounting: Oversee financial operations: budgeting, forecasting, cash flow, expenditure controls, financial reporting, payroll. Ensure compliance with accounting standards, audit requirements and donor / funder financial reporting obligations. Manage relationships with external accountants, auditors, banks, and financial service providers. Ensure appropriate and best practice financial policies and controls are in place. Ensure financial risk is identified and managed appropriately. Fundraising & Development: Contribute to the organisation's fundraising strategy in collaboration with the Co-Executive Directors and Head of Strategy. Ensure systems are in place to track and manage grants, philanthropic donations, and other income streams. Support the preparation of funding proposals and reports and ensure accurate and timely reporting to funders. Support relationship management with key donors, foundations and partners. Operational Systems & Processes: Develop and maintain efficient operational processes and systems (e.g. finance, HR, IT, data protection, office management). Ensure proper policies and procedures are in place for procurement, vendor management, travel & expenses, and record-keeping. Oversee the infrastructure that supports remote / hybrid working, ensuring tools and systems support collaboration, security, and productivity. Compliance, Risk & Governance: Lead on organisational compliance: legal, regulatory, health & safety, data protection / GDPR, employment law. Ensure the organisation's policies and procedures are best practice, legally compliant and up to date. Establish and monitor risk management frameworks and our risk register. Support governance structures (internal reporting, director meetings etc.), ensuring decisions are well informed and documented. Human Resources & People Operations: Oversee recruitment, onboarding, performance management, and staff development. Ensure policies on equality, diversity, inclusion and wellbeing are embedded in how we work. Foster a positive culture in line with Foxglove's values. Team Leadership & Collaboration: Lead the operations team, ensuring clarity of roles, responsibilities, performance and support. Work closely with the rest of organisation including the legal teams and advocacy to ensure operations enables, not hinders, impact. Contribute to organisational strategy, helping translate strategic ambitions into operational plans. Person specification Below are the essential and desirable criteria for a successful candidate. Essential: Minimum of 5-7 years of senior operations / finance / business operations experience, including line management Strong experience of budgeting, forecasting, audit & financial compliance Excellent strategic thinking and planning skills, able to bridge between high-level strategy and operational detail Strong risk-management and governance experience; familiarity with compliance, data protection / GDPR, employment law etc. Highly organised and able to manage multiple priorities; excellent time-management skills Excellent verbal and written communication skills; ability to present complex operational, financial or legal information clearly Strong collaboration skills; ability to work across teams; good leadership and people management skills Desirable: Qualified accountant (e.g. ACA, ACCA, CIMA or equivalent), with proven experience in financial oversight and reporting Experience of operating in non-profit / mission-driven / legal organisations Legal or compliance experience Experience of international operations, dealing with cross-border legal / regulatory issues Experience of change management and scaling teams or systems Understanding of, or interest in, legal, tech justice issues Experience of hybrid / remote team leadership Experience with fundraising finances, grants management, donor reports Length and salary This is a permanent full-time role with six-month probation period. How to apply Please make your application via Applied via the button below answering the application questions and uploading your CV. We will not review applications sent via a job board or to our email. Applications will be reviewed on a rolling basis with first round interviews likely to take place in mid February for selected candidates. Foxglove does not use AI in its recruitment processes, except to detect applications for AI use. As a tech-justice organisation, we ask the same of our candidates. Foxglove is growing and we are striving to build a team that is inclusive. We will create a diverse and adaptable environment where we support people to do their best work. We believe an effective and creative team is made up of people from different walks of life. You can read more about how we work and what we offer our staff here . If you require any reasonable adjustments to complete this process, or have any questions, please get in touch with us: . If you would like to know more about how we process your data as part of the recruitment process you can read our recruitment data use policy here .
Feb 05, 2026
Full time
Reporting to: Co-Executive Director Contract type: Permanent, full-time (with probation period) Benefits: 25 days annual leave per annum, plus UK public and bank holidays (pro rata) Office closure for a week in December and August Annual leave allocation increases annually by one day (up to a maximum of five days) 10% employer pension contribution Other standard Foxglove benefits About us Foxglove is a non-profit that exists to make the use of technology fair for all. When Big Tech companies abuse their power, their workers or the planet - and when governments use technology to oppress, exclude or discriminate - we litigate and campaign to fix it. Big Tech companies have become so large - gobbling up a huge slice of the global marketplace and an unprecedented treasure hoard of user data - that they're now more powerful than many states. The harmful effects of this concentration of power are everywhere - threats to our democracy, to our privacy, decimated workers' rights and platforms rife with disinformation and hate. Big Tech and AI data centres are rapidly expanding, resulting in huge strain on energy and water supplies. Worldwide governments are ploughing ahead with the use of algorithms and mass data systems to cut costs and increase efficiency often resulting in digital tools that entrench unfairness and leave the most vulnerable in society in crisis. All these problems are only getting worse with generative AI. Foxglove works to bring the rule of law to the tech and AI giants who have upended our public square, workplaces, and social lives. We have a strong track record. We've launched landmark cases seeking structural changes to big tech's harmful business models , supported 180+ Facebook content moderators fired for trying to form a union to sue Facebook and their outsourcing company, Sama - winning world-first judgements. We're urging competition regulators worldwide to stop Google's theft of independent news . We've filed the UK's first legal challenge to a data centre permission decision over the government's failure to properly assess their environmental impact. We've forced disclosure of secret contracts between tech giants and the NHS, stopped a racist Home Office visa streaming algorithm , helped make grading fair for UK A level students, forced the government to pause the NHS Data Grab and challenged the Department of Work and Pension's use of an algorithm unfairly flagging disabled people for benefit fraud investigations. We are a small but growing team of lawyers, communications experts, and campaigners. Our work is global, and we work in partnership with lawyers, civil society, unions, and people impacted by Big Tech. The role As Head of Operations, you will lead all operational functions of Foxglove. You will ensure that our finance, HR, legal compliance, fundraising, systems and internal processes enable the organisation to carry out its mission effectively. You'll work across Foxglove and closely with leadership, as well as with external partners to build a resilient and well-governed organisation, able to manage growth and complexity while staying mission driven. This role manages one member of staff and multiple consultants. Key responsibilities include, but are not limited to: Financial Management & Accounting: Oversee financial operations: budgeting, forecasting, cash flow, expenditure controls, financial reporting, payroll. Ensure compliance with accounting standards, audit requirements and donor / funder financial reporting obligations. Manage relationships with external accountants, auditors, banks, and financial service providers. Ensure appropriate and best practice financial policies and controls are in place. Ensure financial risk is identified and managed appropriately. Fundraising & Development: Contribute to the organisation's fundraising strategy in collaboration with the Co-Executive Directors and Head of Strategy. Ensure systems are in place to track and manage grants, philanthropic donations, and other income streams. Support the preparation of funding proposals and reports and ensure accurate and timely reporting to funders. Support relationship management with key donors, foundations and partners. Operational Systems & Processes: Develop and maintain efficient operational processes and systems (e.g. finance, HR, IT, data protection, office management). Ensure proper policies and procedures are in place for procurement, vendor management, travel & expenses, and record-keeping. Oversee the infrastructure that supports remote / hybrid working, ensuring tools and systems support collaboration, security, and productivity. Compliance, Risk & Governance: Lead on organisational compliance: legal, regulatory, health & safety, data protection / GDPR, employment law. Ensure the organisation's policies and procedures are best practice, legally compliant and up to date. Establish and monitor risk management frameworks and our risk register. Support governance structures (internal reporting, director meetings etc.), ensuring decisions are well informed and documented. Human Resources & People Operations: Oversee recruitment, onboarding, performance management, and staff development. Ensure policies on equality, diversity, inclusion and wellbeing are embedded in how we work. Foster a positive culture in line with Foxglove's values. Team Leadership & Collaboration: Lead the operations team, ensuring clarity of roles, responsibilities, performance and support. Work closely with the rest of organisation including the legal teams and advocacy to ensure operations enables, not hinders, impact. Contribute to organisational strategy, helping translate strategic ambitions into operational plans. Person specification Below are the essential and desirable criteria for a successful candidate. Essential: Minimum of 5-7 years of senior operations / finance / business operations experience, including line management Strong experience of budgeting, forecasting, audit & financial compliance Excellent strategic thinking and planning skills, able to bridge between high-level strategy and operational detail Strong risk-management and governance experience; familiarity with compliance, data protection / GDPR, employment law etc. Highly organised and able to manage multiple priorities; excellent time-management skills Excellent verbal and written communication skills; ability to present complex operational, financial or legal information clearly Strong collaboration skills; ability to work across teams; good leadership and people management skills Desirable: Qualified accountant (e.g. ACA, ACCA, CIMA or equivalent), with proven experience in financial oversight and reporting Experience of operating in non-profit / mission-driven / legal organisations Legal or compliance experience Experience of international operations, dealing with cross-border legal / regulatory issues Experience of change management and scaling teams or systems Understanding of, or interest in, legal, tech justice issues Experience of hybrid / remote team leadership Experience with fundraising finances, grants management, donor reports Length and salary This is a permanent full-time role with six-month probation period. How to apply Please make your application via Applied via the button below answering the application questions and uploading your CV. We will not review applications sent via a job board or to our email. Applications will be reviewed on a rolling basis with first round interviews likely to take place in mid February for selected candidates. Foxglove does not use AI in its recruitment processes, except to detect applications for AI use. As a tech-justice organisation, we ask the same of our candidates. Foxglove is growing and we are striving to build a team that is inclusive. We will create a diverse and adaptable environment where we support people to do their best work. We believe an effective and creative team is made up of people from different walks of life. You can read more about how we work and what we offer our staff here . If you require any reasonable adjustments to complete this process, or have any questions, please get in touch with us: . If you would like to know more about how we process your data as part of the recruitment process you can read our recruitment data use policy here .
Trainee Technology Recruitment Consultant Belfast City Centre Location First Year OTE 30,000- 40,000 Reperio Human Capital is a well-established IT Specialist recruitment consultancy, headquartered in Belfast City Centre, that focuses primarily on the growing technology industry in Ireland and the United States. Reperio has been operating for 15 years and now has operations in Belfast, Dublin and the United States (Tampa, Florida), and our teams are continuing to grow across all offices. Due to ongoing growth and success in Ireland, we're pleased to be hiring a Trainee-Level Recruitment Consultant to join our team in Belfast. This role will best suit someone enthusiastic and eager to learn, who is confident, professional and financially driven! Your responsibilities will include- Sourcing and headhunting candidates, guiding them through the recruitment process, and creating a pipeline of candidates for current or future job openings Staying informed about industry trends, providing market insight and managing expectations (of both your clients and candidates) Building and maintaining relationships and generating new leads (through research, cold calling, referrals etc.) Representing your candidates to your clients, scheduling interviews and providing appropriate feedback Ensuring a seamless recruitment process, and making successful placements for both the candidate and client Training & Professional Development You'll benefit from our 1:1 training programme, which lasts approx. 8-10 weeks, as well as on-going support and mentoring from your Team Lead We want you to do well and as quickly as possible - all promotion criteria will be set out clearly for you from day one, and is performance based, so you're in control of how quickly you progress within the business Why join Reperio Human Capital? Structured training plan: 8-10 weeks 1:1 recruitment training and mentoring Full autonomy over your own niche market, focusing on the constantly evolving Irish tech industry Basic salaries starting at 25,000+ with an extremely lucrative commission scheme on top (offering up to 35% commission each month (allowing you to earn anywhere from 1,000 - 10,000 and above, in commission each month). Long-term & exciting career progression opportunities, including opportunities to relocate to our international offices Fast tracked & transparent progression scheme, putting your promotion path directly in your hands. High reward environment: paid lunch clubs, top performer trips & company holidays On-site free gym in the office building, pizza Friday's, and office treats including our own beer fridge Access to our healthcare scheme & life cover, and a health cash plan with subsidised dental, vision etc For more information about this opportunity, then apply to the link provided or contact Con in Reperio. Reperio Human Capital acts as an Employment Agency and an Employment Business.
Feb 05, 2026
Full time
Trainee Technology Recruitment Consultant Belfast City Centre Location First Year OTE 30,000- 40,000 Reperio Human Capital is a well-established IT Specialist recruitment consultancy, headquartered in Belfast City Centre, that focuses primarily on the growing technology industry in Ireland and the United States. Reperio has been operating for 15 years and now has operations in Belfast, Dublin and the United States (Tampa, Florida), and our teams are continuing to grow across all offices. Due to ongoing growth and success in Ireland, we're pleased to be hiring a Trainee-Level Recruitment Consultant to join our team in Belfast. This role will best suit someone enthusiastic and eager to learn, who is confident, professional and financially driven! Your responsibilities will include- Sourcing and headhunting candidates, guiding them through the recruitment process, and creating a pipeline of candidates for current or future job openings Staying informed about industry trends, providing market insight and managing expectations (of both your clients and candidates) Building and maintaining relationships and generating new leads (through research, cold calling, referrals etc.) Representing your candidates to your clients, scheduling interviews and providing appropriate feedback Ensuring a seamless recruitment process, and making successful placements for both the candidate and client Training & Professional Development You'll benefit from our 1:1 training programme, which lasts approx. 8-10 weeks, as well as on-going support and mentoring from your Team Lead We want you to do well and as quickly as possible - all promotion criteria will be set out clearly for you from day one, and is performance based, so you're in control of how quickly you progress within the business Why join Reperio Human Capital? Structured training plan: 8-10 weeks 1:1 recruitment training and mentoring Full autonomy over your own niche market, focusing on the constantly evolving Irish tech industry Basic salaries starting at 25,000+ with an extremely lucrative commission scheme on top (offering up to 35% commission each month (allowing you to earn anywhere from 1,000 - 10,000 and above, in commission each month). Long-term & exciting career progression opportunities, including opportunities to relocate to our international offices Fast tracked & transparent progression scheme, putting your promotion path directly in your hands. High reward environment: paid lunch clubs, top performer trips & company holidays On-site free gym in the office building, pizza Friday's, and office treats including our own beer fridge Access to our healthcare scheme & life cover, and a health cash plan with subsidised dental, vision etc For more information about this opportunity, then apply to the link provided or contact Con in Reperio. Reperio Human Capital acts as an Employment Agency and an Employment Business.
Joining Meliá is to embark on a journey without borders, where your potential to grow, lead and inspire has no limits. It's knowing that the world is yours - that you can elevate your career across countless destinations, all while being part of one warm, supportive, and passionate family. Head of Groups & Events Planning Department: Groups & Events Location: ME London Reports to: General / Hotel Manager Package: Competitive salary % annual performance-related bonus+service charge What's in it for you? Global career opportunities across more than 350 hotels Hotel discounts for you, your friends & family across the globe Enrolment to the Company Bonus Scheme (10% of salary) Life Assurance x3 Salary Health cash plan & discounted dental & optical cover Company pension scheme Loyalty rewards & refer-a-friend bonus (£500) Access to Meliá's global e-learning platform for personal & professional development High street savings through Perks at Work Mission As Head of Groups & Events Planning , you will maximise hotel revenue through the seamless planning, coordination, and delivery of all groups and events. You'll ensure every detail - from contracting to execution - elevates guest satisfaction while driving financial performance. Leading and developing the Conference and Events Coordinators in your team, you will champion operational excellence, strengthen client relationships, and secure the hotel's position as a top MICE destination. Key Responsibilities Operational Excellence Set team objectives, review contracts, allocate events, and oversee planning tasks. Ensure timely completion of group summaries, BEOs, and structured pre con meetings. Monitor event delivery, resolve incidents, implement improvements, and track recurring issues. Prepare key departmental projections with F&B and provide insights during business reviews. Build strong relationships with external suppliers and oversee site inspections and visits. Represent the hotel at social event and MICE trade shows to support business generation. Participate in the creation, monitoring, and adjustment of departmental budgets. Analyse P&L, revenues, and expenses, identifying efficiencies and revenue opportunities. Ensure accurate billing, reporting, forecasting, and financial follow up for groups/events. What we're looking for Strong leadership, financial, operational, and communication skills Experience in a similar luxury hotel environment High attention to detail with a proactive, analytical and service driven mindset Excellent planning ability and proven problem solving skills Minimum 2 years' experience in a management / leadership role Because belonging to the great Meliá family is being VIP At Meliá, our people are the heart of everything we do. Whether you're stepping into leadership or building on your expertise, you'll be part of a culture defined by respect, collaboration, and passion. From our newest talents to the most seasoned leaders, we are all Very Inspiring People - and that includes you. Our Commitment to Diversity & Inclusion We are proud to be an equal opportunity employer. We celebrate diversity and strive to create an inclusive, accessible environment for all. At Meliá, we believe our differences make us stronger and fuel innovation. We are equally committed to sustainability, building a responsible present and a better future. If you want to be a Very Inspiring Person , apply now and start your journey with Meliá. Follow us on: Instagram - LinkedIn - Twitter - Indeed - Glassdoor
Feb 05, 2026
Full time
Joining Meliá is to embark on a journey without borders, where your potential to grow, lead and inspire has no limits. It's knowing that the world is yours - that you can elevate your career across countless destinations, all while being part of one warm, supportive, and passionate family. Head of Groups & Events Planning Department: Groups & Events Location: ME London Reports to: General / Hotel Manager Package: Competitive salary % annual performance-related bonus+service charge What's in it for you? Global career opportunities across more than 350 hotels Hotel discounts for you, your friends & family across the globe Enrolment to the Company Bonus Scheme (10% of salary) Life Assurance x3 Salary Health cash plan & discounted dental & optical cover Company pension scheme Loyalty rewards & refer-a-friend bonus (£500) Access to Meliá's global e-learning platform for personal & professional development High street savings through Perks at Work Mission As Head of Groups & Events Planning , you will maximise hotel revenue through the seamless planning, coordination, and delivery of all groups and events. You'll ensure every detail - from contracting to execution - elevates guest satisfaction while driving financial performance. Leading and developing the Conference and Events Coordinators in your team, you will champion operational excellence, strengthen client relationships, and secure the hotel's position as a top MICE destination. Key Responsibilities Operational Excellence Set team objectives, review contracts, allocate events, and oversee planning tasks. Ensure timely completion of group summaries, BEOs, and structured pre con meetings. Monitor event delivery, resolve incidents, implement improvements, and track recurring issues. Prepare key departmental projections with F&B and provide insights during business reviews. Build strong relationships with external suppliers and oversee site inspections and visits. Represent the hotel at social event and MICE trade shows to support business generation. Participate in the creation, monitoring, and adjustment of departmental budgets. Analyse P&L, revenues, and expenses, identifying efficiencies and revenue opportunities. Ensure accurate billing, reporting, forecasting, and financial follow up for groups/events. What we're looking for Strong leadership, financial, operational, and communication skills Experience in a similar luxury hotel environment High attention to detail with a proactive, analytical and service driven mindset Excellent planning ability and proven problem solving skills Minimum 2 years' experience in a management / leadership role Because belonging to the great Meliá family is being VIP At Meliá, our people are the heart of everything we do. Whether you're stepping into leadership or building on your expertise, you'll be part of a culture defined by respect, collaboration, and passion. From our newest talents to the most seasoned leaders, we are all Very Inspiring People - and that includes you. Our Commitment to Diversity & Inclusion We are proud to be an equal opportunity employer. We celebrate diversity and strive to create an inclusive, accessible environment for all. At Meliá, we believe our differences make us stronger and fuel innovation. We are equally committed to sustainability, building a responsible present and a better future. If you want to be a Very Inspiring Person , apply now and start your journey with Meliá. Follow us on: Instagram - LinkedIn - Twitter - Indeed - Glassdoor
THE OPPORTUNITY Following the successful launch of our first flagship store in Milton Keynes in November last year, we're entering an exciting new phase of growth and are looking for an exceptional Regional Manager to lead the rollout of future store openings and shape the long-term success of our UK retail estate across Joma Jewellery and Katie Loxton. This is a highly influential, hands on leadership role where you will take ownership of regional performance, team capability, and customer experience, while working closely with Head Office to help define and scale our retail strategy. During your first three months, you will spend 3-4 days per week in store, establishing strong foundations, embedding effective ways of working, and gaining first hand insight into our teams, customers, and retail performance. You will also have the opportunity to spend time at our stunning Head Office in Banbury, Oxfordshire to connect and collaborate with key head office teams. As Regional manager you will make an impact by driving commercial performance, building high-performing store teams, leading new store openings, and acting as the voice of retail-using insight, data, and customer feedback to influence strategy and continuous improvement across the business. This role offers the opportunity to combine strategic thinking with visible, hands on leadership. You'll directly manage Store Managers, develop future retail leaders, and ensure every store delivers an exceptional, consistent brand experience while meeting ambitious sales and profitability targets. If you are a commercial, people focused retail leader who thrives in a fast growing, multi site environment, then this may be the perfect position for you! BEHIND THE BRANDS We're a family run,entrepreneurial company with an exciting pace of life and abright and friendly team.We are passionate about creatingstunning productswith a personal touch andinnovating our businessbehind the scenes. We value creativity, collaboration and integrity. HOW YOU'LL CONTRIBUTE Defining and implementing retail strategies, processes, KPIs, and operational standards to drive store performance and growth. Partnering with Head Office, Marketing, Buying, and HR to ensure store setup, merchandising, product strategy, and team frameworks support brand objectives. Developing and delivering training programs, induction frameworks, and scalable processes to build high performing teams. Leading new store openings, relocations, refits, and launches, ensuring operational readiness and commercial success. Monitoring and analysing regional sales, KPIs, and customer insights to identify growth opportunities and improve performance. Driving operational excellence, compliance, and consistent customer experiences across all stores. Managing, coaching, and developing Store Managers and retail teams, fostering a high performance culture aligned with brand values. Recruiting and retaining talent, implementing succession plans, and creating career development opportunities. Championing brand standards, customer experience, and cultural change across the retail estate. Project managing retail initiatives, cross functional coordination, and ad hoc projects to deliver measurable outcomes. Overseeing HR processes, employee relations, performance management, and compliance within the region. THE TALENT YOU'LL BRING Full clean UK driver's licence. Proven experience leading multi site retail teams and managing Store Managers to drive performance, accountability, and a high performing culture. Strong commercial and analytical skills, with the ability to interpret KPIs, sales data, and store metrics to make actionable decisions. Expertise in store operations, visual merchandising, and implementing processes that ensure operational excellence. Experience managing store openings, relocations, refits, and operational change initiatives. Hands on HR experience, including performance management, employee relations, and team development. Track record of building high performing teams that deliver exceptional customer experiences. Excellent communication and influencing skills across head office and store teams. Strategic thinker, able to translate business goals into regional retail plans and initiatives. Understanding of omnichannel retail and integrating in store and online experiences. Proven ability to achieve regional sales targets and manage profitability. PERFECTLY PACKAGED Acompetitive salary 33 days holiday including bank holidays rising to 35 with length of service Abroadbenefitspackageincluding our staff favourite - a very generousstaff discount acrossboth our brands. Seeall ofour benefits on our careersportal Opportunities to make an impact as well as learn and developfurther An innovative and friendly workplacewith a team we're proud to be part of. Find out more aboutus andour cultureon ourcareersportal Joma Jewellery was founded in 2008 by Katie and Geoff Loxton, since then we have gone from strength to strength, launching Katie Loxton in 2015 and growing our business beyond the UK. We know that part of that growth comes from the fact that we take diversity and inclusion very seriously. We strive to be the best in our field, and we know that happens by hiring a diverse team and encouraging everyone to be their authentic selves when working with us. We don't hire based on cultures, preferences, or personalities - it's what you bring to the team that counts. We are always striving to improve our way of working to be more inclusive, diverse and equal, including encouraging all team members to bring their ideas to the table as we know this is key to our continued success.
Feb 05, 2026
Full time
THE OPPORTUNITY Following the successful launch of our first flagship store in Milton Keynes in November last year, we're entering an exciting new phase of growth and are looking for an exceptional Regional Manager to lead the rollout of future store openings and shape the long-term success of our UK retail estate across Joma Jewellery and Katie Loxton. This is a highly influential, hands on leadership role where you will take ownership of regional performance, team capability, and customer experience, while working closely with Head Office to help define and scale our retail strategy. During your first three months, you will spend 3-4 days per week in store, establishing strong foundations, embedding effective ways of working, and gaining first hand insight into our teams, customers, and retail performance. You will also have the opportunity to spend time at our stunning Head Office in Banbury, Oxfordshire to connect and collaborate with key head office teams. As Regional manager you will make an impact by driving commercial performance, building high-performing store teams, leading new store openings, and acting as the voice of retail-using insight, data, and customer feedback to influence strategy and continuous improvement across the business. This role offers the opportunity to combine strategic thinking with visible, hands on leadership. You'll directly manage Store Managers, develop future retail leaders, and ensure every store delivers an exceptional, consistent brand experience while meeting ambitious sales and profitability targets. If you are a commercial, people focused retail leader who thrives in a fast growing, multi site environment, then this may be the perfect position for you! BEHIND THE BRANDS We're a family run,entrepreneurial company with an exciting pace of life and abright and friendly team.We are passionate about creatingstunning productswith a personal touch andinnovating our businessbehind the scenes. We value creativity, collaboration and integrity. HOW YOU'LL CONTRIBUTE Defining and implementing retail strategies, processes, KPIs, and operational standards to drive store performance and growth. Partnering with Head Office, Marketing, Buying, and HR to ensure store setup, merchandising, product strategy, and team frameworks support brand objectives. Developing and delivering training programs, induction frameworks, and scalable processes to build high performing teams. Leading new store openings, relocations, refits, and launches, ensuring operational readiness and commercial success. Monitoring and analysing regional sales, KPIs, and customer insights to identify growth opportunities and improve performance. Driving operational excellence, compliance, and consistent customer experiences across all stores. Managing, coaching, and developing Store Managers and retail teams, fostering a high performance culture aligned with brand values. Recruiting and retaining talent, implementing succession plans, and creating career development opportunities. Championing brand standards, customer experience, and cultural change across the retail estate. Project managing retail initiatives, cross functional coordination, and ad hoc projects to deliver measurable outcomes. Overseeing HR processes, employee relations, performance management, and compliance within the region. THE TALENT YOU'LL BRING Full clean UK driver's licence. Proven experience leading multi site retail teams and managing Store Managers to drive performance, accountability, and a high performing culture. Strong commercial and analytical skills, with the ability to interpret KPIs, sales data, and store metrics to make actionable decisions. Expertise in store operations, visual merchandising, and implementing processes that ensure operational excellence. Experience managing store openings, relocations, refits, and operational change initiatives. Hands on HR experience, including performance management, employee relations, and team development. Track record of building high performing teams that deliver exceptional customer experiences. Excellent communication and influencing skills across head office and store teams. Strategic thinker, able to translate business goals into regional retail plans and initiatives. Understanding of omnichannel retail and integrating in store and online experiences. Proven ability to achieve regional sales targets and manage profitability. PERFECTLY PACKAGED Acompetitive salary 33 days holiday including bank holidays rising to 35 with length of service Abroadbenefitspackageincluding our staff favourite - a very generousstaff discount acrossboth our brands. Seeall ofour benefits on our careersportal Opportunities to make an impact as well as learn and developfurther An innovative and friendly workplacewith a team we're proud to be part of. Find out more aboutus andour cultureon ourcareersportal Joma Jewellery was founded in 2008 by Katie and Geoff Loxton, since then we have gone from strength to strength, launching Katie Loxton in 2015 and growing our business beyond the UK. We know that part of that growth comes from the fact that we take diversity and inclusion very seriously. We strive to be the best in our field, and we know that happens by hiring a diverse team and encouraging everyone to be their authentic selves when working with us. We don't hire based on cultures, preferences, or personalities - it's what you bring to the team that counts. We are always striving to improve our way of working to be more inclusive, diverse and equal, including encouraging all team members to bring their ideas to the table as we know this is key to our continued success.
We're on the hunt for an inspiring and driven STORE MANAGER to lead our MILTON KEYNES store, could that be YOU? You might know us as the inventors of the Rampant Rabbit, or even the destination for must-have lingerie, and you're right, but we're SO much more than that We're a unique brand that strives to EMPOWER, lives to PUSH BOUNDARIES, gets kicks off MAKING IT HAPPEN and is ALWAYS INCLUSIVE! Our talented people are at the heart of our retail business, and they're the ones who make our brand the incredible success that it is. How you'll add real value: Commercial mindset and analytical thinking - make your retail store a phenomenal success by delivering mind blowing KPI performances, use all the data available to take action that has an impact and forge a results driven ethos among the team Obsession for amazing service - create an experience in store that your customers can't wait to tell their friends and family about Great people management - recruit fantastic talent, support and develop your retail team and be confident and professional dealing with challenging situations Creative flair - WOW your customers with the beautiful VM in store, make our gorgeous collections the stars of the show Exceptional organisation - set objectives and plan ahead, delegate effectively, mitigate risks and ensure the store is a safe place, be pro active enabling the store to run like clockwork What's in it for you? A salary of £34,127 per year Exciting KPI related incentives and team initiatives 29 days holiday, including your bank holiday allowance An extra annual leave day each year, up to a total of 34 days A paid day off for your birthday! 50% staff discount Workplace Pension Scheme Life Assurance Season Ticket Loan Wellbeing Programme through the brilliant, Retail Trust Thrive, our fantastic Learning & Development platform Reward Gateway, offering you great exclusive discounts and shopping cashback just to name a few (not to mention, the opportunity to work for a fantastic brand - huge perk!) If you're currently a Store Manager in Retail or Hospitality and love our brand and what we stand for, apply with your CV to find out more! Due to high volumes, we're unable to get in touch with every candidate to acknowledge your application, however we're grateful that you've taken the time to apply. All successful candidates will be contacted as soon as possible to discuss the role and their experience further. At Ann Summers we are proud to continue embracing inclusion, diversity and equality in our every day, supporting our people to be themselves. We are committed to building teams with a variety of backgrounds, skills and views. Ann Summers complies with all GDPR policies, by responding to this advert your details will be kept in our database for a total of 6 months, if you would like these to be removed please just reach out and let us know.
Feb 05, 2026
Full time
We're on the hunt for an inspiring and driven STORE MANAGER to lead our MILTON KEYNES store, could that be YOU? You might know us as the inventors of the Rampant Rabbit, or even the destination for must-have lingerie, and you're right, but we're SO much more than that We're a unique brand that strives to EMPOWER, lives to PUSH BOUNDARIES, gets kicks off MAKING IT HAPPEN and is ALWAYS INCLUSIVE! Our talented people are at the heart of our retail business, and they're the ones who make our brand the incredible success that it is. How you'll add real value: Commercial mindset and analytical thinking - make your retail store a phenomenal success by delivering mind blowing KPI performances, use all the data available to take action that has an impact and forge a results driven ethos among the team Obsession for amazing service - create an experience in store that your customers can't wait to tell their friends and family about Great people management - recruit fantastic talent, support and develop your retail team and be confident and professional dealing with challenging situations Creative flair - WOW your customers with the beautiful VM in store, make our gorgeous collections the stars of the show Exceptional organisation - set objectives and plan ahead, delegate effectively, mitigate risks and ensure the store is a safe place, be pro active enabling the store to run like clockwork What's in it for you? A salary of £34,127 per year Exciting KPI related incentives and team initiatives 29 days holiday, including your bank holiday allowance An extra annual leave day each year, up to a total of 34 days A paid day off for your birthday! 50% staff discount Workplace Pension Scheme Life Assurance Season Ticket Loan Wellbeing Programme through the brilliant, Retail Trust Thrive, our fantastic Learning & Development platform Reward Gateway, offering you great exclusive discounts and shopping cashback just to name a few (not to mention, the opportunity to work for a fantastic brand - huge perk!) If you're currently a Store Manager in Retail or Hospitality and love our brand and what we stand for, apply with your CV to find out more! Due to high volumes, we're unable to get in touch with every candidate to acknowledge your application, however we're grateful that you've taken the time to apply. All successful candidates will be contacted as soon as possible to discuss the role and their experience further. At Ann Summers we are proud to continue embracing inclusion, diversity and equality in our every day, supporting our people to be themselves. We are committed to building teams with a variety of backgrounds, skills and views. Ann Summers complies with all GDPR policies, by responding to this advert your details will be kept in our database for a total of 6 months, if you would like these to be removed please just reach out and let us know.
Business Administration Apprentice - Legacy Operations £23,810 plus benefits Reports to: Senior Legacy Operations Manager Directorate: Marketing, Fundraising & Engagement Contract: Permanent Hours: Full time 35 hours per week Location: Stratford, London Office-based with flexibility (3 days per week in the office) Closing date: 15th February :55 This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. Please let us know if there is anything about the recruitment process that you would like to discuss, in particular if there are any changes or adjustments that would make it easier for you to apply. Please contact or as soon as possible. Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. Recruitment process: Competency based interview with data entry test in Stratford head office Interview date: Tuesday 24th and Thursday 26th February Start date negotiable for the right candidate (due to end of school term) At Cancer Research UK, we exist to beat cancer. We're looking for an inspiring Business Administration Apprentice for an apprenticeship programme to develop a broad business administration skill set and working knowledge of legacy giving products and processes; management of digital data; communication and collaboration techniques; legal frameworks and organisational structures. In this role you will proactively use the charity's learning and development programme to develop desired core operational and administration skills. Work collaboratively across the various legacy product teams to support the delivery of the wider team. For the apprenticeship you will undertake periods of protected learning (20% of time) to prepare for and meet apprenticeship standard requirements and end point assessment. What will I be doing? The below shared responsibilities are undertaken on a regular rota: Distribution and scanning of daily incoming post to relevant staff members. Creating and allocating new Legacy cases to the Legacy Case Management Team. Creating new solicitor records on the website and CRM system and informing the Finance Team. Inputting income data (cheques and bank transfers). Accurate data entry for all of Cancer Research UK's Will-writing services onto the relevant systems within agreed SLA's, resolving any inaccuracies with the relevant stakeholder. Create records for new legacy cases via the electronic Legacy notification system (currently Smee & Ford). Maintaining the Legacies asset register for all CRUK supplied equipment. Respond to queries from all Legacy audiences, via email and telephone. Maintain data quality - merging records and other data processing tasks as required (First Class and Siebel). Monitor and assign incoming complaints from the central Complaints Team to relevant legacy staff and providing regular reports. Raising Purchase Orders and raising invoices when required Build and maintain excellent knowledge of Cancer Research UK's Will-Writing Services, the Case Management Team and associated systems and processes Establish a working knowledge of all other areas across Legacies What are we looking for? Confident user of Microsoft Office packages. Confident written and verbal communication skills. Well organised with the ability to manage and prioritise work and meet deadlines. Strong attention to detail. Demonstrates analytical and problem-solving skills. Able to work effectively and flexibly as part of a team and autonomously. Can interact effectively at all levels, with a wide range of colleagues. Able to shadow colleagues and take in information. Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human : Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively. For more information on this career opportunity please visit our website or contact us. For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, X and YouTube.
Feb 05, 2026
Full time
Business Administration Apprentice - Legacy Operations £23,810 plus benefits Reports to: Senior Legacy Operations Manager Directorate: Marketing, Fundraising & Engagement Contract: Permanent Hours: Full time 35 hours per week Location: Stratford, London Office-based with flexibility (3 days per week in the office) Closing date: 15th February :55 This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. Please let us know if there is anything about the recruitment process that you would like to discuss, in particular if there are any changes or adjustments that would make it easier for you to apply. Please contact or as soon as possible. Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. Recruitment process: Competency based interview with data entry test in Stratford head office Interview date: Tuesday 24th and Thursday 26th February Start date negotiable for the right candidate (due to end of school term) At Cancer Research UK, we exist to beat cancer. We're looking for an inspiring Business Administration Apprentice for an apprenticeship programme to develop a broad business administration skill set and working knowledge of legacy giving products and processes; management of digital data; communication and collaboration techniques; legal frameworks and organisational structures. In this role you will proactively use the charity's learning and development programme to develop desired core operational and administration skills. Work collaboratively across the various legacy product teams to support the delivery of the wider team. For the apprenticeship you will undertake periods of protected learning (20% of time) to prepare for and meet apprenticeship standard requirements and end point assessment. What will I be doing? The below shared responsibilities are undertaken on a regular rota: Distribution and scanning of daily incoming post to relevant staff members. Creating and allocating new Legacy cases to the Legacy Case Management Team. Creating new solicitor records on the website and CRM system and informing the Finance Team. Inputting income data (cheques and bank transfers). Accurate data entry for all of Cancer Research UK's Will-writing services onto the relevant systems within agreed SLA's, resolving any inaccuracies with the relevant stakeholder. Create records for new legacy cases via the electronic Legacy notification system (currently Smee & Ford). Maintaining the Legacies asset register for all CRUK supplied equipment. Respond to queries from all Legacy audiences, via email and telephone. Maintain data quality - merging records and other data processing tasks as required (First Class and Siebel). Monitor and assign incoming complaints from the central Complaints Team to relevant legacy staff and providing regular reports. Raising Purchase Orders and raising invoices when required Build and maintain excellent knowledge of Cancer Research UK's Will-Writing Services, the Case Management Team and associated systems and processes Establish a working knowledge of all other areas across Legacies What are we looking for? Confident user of Microsoft Office packages. Confident written and verbal communication skills. Well organised with the ability to manage and prioritise work and meet deadlines. Strong attention to detail. Demonstrates analytical and problem-solving skills. Able to work effectively and flexibly as part of a team and autonomously. Can interact effectively at all levels, with a wide range of colleagues. Able to shadow colleagues and take in information. Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human : Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively. For more information on this career opportunity please visit our website or contact us. For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, X and YouTube.
Head of Event Operations - Exhibitions £70,000 - £75,000 Base + up to 15% Bonus Hybrid London Leading international events business seeks a highly talented Head of Operations to join their team working across their leading expo business. The Head of Operations will be an experienced manager coaching and developing Operations Managers and Operations Coordinators in the delivery of their allocated events as well as planning their own events. They will be responsible for overseeing and executing their portfolio of events within an industry leading portfolio and will have complete operational management, including full budgetary control whilst maximising portfolio profitability. Role Responsibilities : Head of Operations Team Related Develop a high-performance culture by championing best practices and professional development Building a 'one team' ethos for all levels of the operational functions so that there is an expansion of career development, succession planning and opportunities across the teams as well as sharing of skills and best practice Ensuring the team deliver a first-class service for each client Manage and develop direct reports using KPIs to track performance Recruiting and training new members of the team Portfolio & Event Related Responsible for portfolio event delivery - with end-to-end accountability for operational management of all events including customer journeys and improving onsite experience Maximising the profitability, sustainability, and quality of each event through effective budget management Focusing on continuous improvement: learning from other events, customer feedback groups, industry technology Project managing events and control costs to deliver within budget Managing end-to-end delivery of events each year of varying size, format, and complexity across a range of geographies Responsible for risk and compliance at events - ensure security plans are adhered to and that each event has a full risk assessment Profile Required: Head of Operations An established track record of delivering international, large scale and complex events and awards in the B2B or B2C space managing both large scale exhibitions (150+ stands) and multi stream conferences globally Must have Expo experience - 1000 + Attendees Technical experience from floor plan creation, rigging, health & safety, introducing creative flair to networking experiences Demonstrable experience in collaborating successfully with partners ancillary to a large-scale event (could be the city, transport, party, or other partners) Extensive experience in team management/ line management experience for 4+ team members, able to demonstrate coaching and people development. Tangible examples of experience in implementing innovation and creativity for large scale international events over 6000+ people, 150+ stands, 120+, meeting rooms, 3+ conference stages. Experience in venue and supplier contracting and negotiation upwards of £2.5m Confident decision-making, thought leadership and a focus on finding solutions and achieving results by taking accountability and ownership of decisions made. Lipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Feb 05, 2026
Full time
Head of Event Operations - Exhibitions £70,000 - £75,000 Base + up to 15% Bonus Hybrid London Leading international events business seeks a highly talented Head of Operations to join their team working across their leading expo business. The Head of Operations will be an experienced manager coaching and developing Operations Managers and Operations Coordinators in the delivery of their allocated events as well as planning their own events. They will be responsible for overseeing and executing their portfolio of events within an industry leading portfolio and will have complete operational management, including full budgetary control whilst maximising portfolio profitability. Role Responsibilities : Head of Operations Team Related Develop a high-performance culture by championing best practices and professional development Building a 'one team' ethos for all levels of the operational functions so that there is an expansion of career development, succession planning and opportunities across the teams as well as sharing of skills and best practice Ensuring the team deliver a first-class service for each client Manage and develop direct reports using KPIs to track performance Recruiting and training new members of the team Portfolio & Event Related Responsible for portfolio event delivery - with end-to-end accountability for operational management of all events including customer journeys and improving onsite experience Maximising the profitability, sustainability, and quality of each event through effective budget management Focusing on continuous improvement: learning from other events, customer feedback groups, industry technology Project managing events and control costs to deliver within budget Managing end-to-end delivery of events each year of varying size, format, and complexity across a range of geographies Responsible for risk and compliance at events - ensure security plans are adhered to and that each event has a full risk assessment Profile Required: Head of Operations An established track record of delivering international, large scale and complex events and awards in the B2B or B2C space managing both large scale exhibitions (150+ stands) and multi stream conferences globally Must have Expo experience - 1000 + Attendees Technical experience from floor plan creation, rigging, health & safety, introducing creative flair to networking experiences Demonstrable experience in collaborating successfully with partners ancillary to a large-scale event (could be the city, transport, party, or other partners) Extensive experience in team management/ line management experience for 4+ team members, able to demonstrate coaching and people development. Tangible examples of experience in implementing innovation and creativity for large scale international events over 6000+ people, 150+ stands, 120+, meeting rooms, 3+ conference stages. Experience in venue and supplier contracting and negotiation upwards of £2.5m Confident decision-making, thought leadership and a focus on finding solutions and achieving results by taking accountability and ownership of decisions made. Lipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
easywebrecruitment.com
Bridlington, North Humberside
Supported Living Manager - Bridlington and Hull Our client are looking for a skilled leader to join our expanding team in the Bridlington and Hull regions. You ll mentor and support your team to deliver high-quality, person-centred care in supported living and community settings for people with complex needs, including autism and behaviours of concern. As part of a planned restructure, one region will be split into two. During the 6 12 month transition, you ll report to the Registered Manager for Bridlington & Hull. Once the new structure and registration are complete, you ll report directly to the Head of Operations. Area: Bridlington and Hull regions Job Type : Full-time Pay: £42,000.00-£45,000.00 per year About Them Our client a family organisation at heart that has been established for 25 years. Their team is now made up of over 300 dedicated professionals with a wealth of experience in the Health and Social Care industry. They are a dedicated, kind, and talented team who are passionate about supporting people with a learning disability or autism. As a family-owned and run organisation, they believe it is important for people to live in a place they call home, surrounded by the things and people they love, and to live a gloriously ordinary life. Accountability & Responsibility: Their Registered Managers are accountable leaders with full responsibility for the success of their region. You will provide clear direction, inspire your team, and ensure the safe, compliant, and high-quality delivery of care and support. Care & Compliance Lead the delivery of safe, person-centred care that promotes dignity, wellbeing, and independence. Hold CQC registration for your region, ensuring at least a Good rating is consistently achieved. Leadership Line manage and develop Cluster Managers and Support Workers. Oversee rotas, payroll, supervision, annual leave, and all HR processes (absence, performance, capability, recruitment). Act as a visible role model for professional standards and values. Quality & Standards Drive continuous improvement by monitoring service delivery through audits, embedding policies, and meeting all legislative, regulatory, and contractual requirements. Performance & Growth Deliver on KPIs, budgets, and occupancy targets. Actively reduce agency use through effective workforce planning. Lead on regional growth, change initiatives, and contribute to strategic decision-making. Culture & Workforce Foster a high-performing, values-led culture. Grow and retain talent, build engagement, and maintain safe resourcing levels to ensure excellent outcomes for people we support. Resources Take accountability for their assets, ensuring environments and buildings are well-managed, compliant, and provide safe, high-quality settings. You will also ensure your team are well-trained, competent, and confident, with access to mandatory learning and development opportunities. Ultimately, you will embody and deliver their mission: Enable, Empower, Enrich, and drive their vision: Stronger, Better, Different. Who are they looking for? • NVQ Level 5 qualification or above. • Full driver's licence with no more than 6 points and Class 1 business insurance (expenses paid for insurance • where necessary). • Registered Manager s Enhanced Disclosure from the Disclosure and Barring Service • Willingness to work flexibly and to keep knowledge and skills up to date. • Have values aligned to them and display the behaviours associated with those values. • Required to travel around a geographical area of Supported Living settings within the Region. • The post holder will be assigned to either individual or a group of supported living settings within a defined • geographical area this may change from time to time and location flexibility is a requirement under our terms • and conditions of employment. Experience: • Registered Manager: 1 year (required) Licence/Certification: • Driving Licence (preferred) • NVQ Level 5 (required) Benefits: • Learn & earn with paid apprenticeships + rewards • Boost your pay with referral bonuses • Secure your future with our pension scheme • Enjoy perks like Early Pay, cycle-to-work & healthcare • Extra treats with holidays & shopping vouchers • Flexible rotas for work-life balance • Enhanced Maternity/Paternity Pay • Car Allowance • Casual dress You may also have experience in the following: Registered Manager Supported Living, Registered Care Manager, Registered Service Manager, Regional Registered Manager, Area Registered Manager, Operations Manager Social Care, Supported Living Registered Manager, etc. REF-
Feb 05, 2026
Full time
Supported Living Manager - Bridlington and Hull Our client are looking for a skilled leader to join our expanding team in the Bridlington and Hull regions. You ll mentor and support your team to deliver high-quality, person-centred care in supported living and community settings for people with complex needs, including autism and behaviours of concern. As part of a planned restructure, one region will be split into two. During the 6 12 month transition, you ll report to the Registered Manager for Bridlington & Hull. Once the new structure and registration are complete, you ll report directly to the Head of Operations. Area: Bridlington and Hull regions Job Type : Full-time Pay: £42,000.00-£45,000.00 per year About Them Our client a family organisation at heart that has been established for 25 years. Their team is now made up of over 300 dedicated professionals with a wealth of experience in the Health and Social Care industry. They are a dedicated, kind, and talented team who are passionate about supporting people with a learning disability or autism. As a family-owned and run organisation, they believe it is important for people to live in a place they call home, surrounded by the things and people they love, and to live a gloriously ordinary life. Accountability & Responsibility: Their Registered Managers are accountable leaders with full responsibility for the success of their region. You will provide clear direction, inspire your team, and ensure the safe, compliant, and high-quality delivery of care and support. Care & Compliance Lead the delivery of safe, person-centred care that promotes dignity, wellbeing, and independence. Hold CQC registration for your region, ensuring at least a Good rating is consistently achieved. Leadership Line manage and develop Cluster Managers and Support Workers. Oversee rotas, payroll, supervision, annual leave, and all HR processes (absence, performance, capability, recruitment). Act as a visible role model for professional standards and values. Quality & Standards Drive continuous improvement by monitoring service delivery through audits, embedding policies, and meeting all legislative, regulatory, and contractual requirements. Performance & Growth Deliver on KPIs, budgets, and occupancy targets. Actively reduce agency use through effective workforce planning. Lead on regional growth, change initiatives, and contribute to strategic decision-making. Culture & Workforce Foster a high-performing, values-led culture. Grow and retain talent, build engagement, and maintain safe resourcing levels to ensure excellent outcomes for people we support. Resources Take accountability for their assets, ensuring environments and buildings are well-managed, compliant, and provide safe, high-quality settings. You will also ensure your team are well-trained, competent, and confident, with access to mandatory learning and development opportunities. Ultimately, you will embody and deliver their mission: Enable, Empower, Enrich, and drive their vision: Stronger, Better, Different. Who are they looking for? • NVQ Level 5 qualification or above. • Full driver's licence with no more than 6 points and Class 1 business insurance (expenses paid for insurance • where necessary). • Registered Manager s Enhanced Disclosure from the Disclosure and Barring Service • Willingness to work flexibly and to keep knowledge and skills up to date. • Have values aligned to them and display the behaviours associated with those values. • Required to travel around a geographical area of Supported Living settings within the Region. • The post holder will be assigned to either individual or a group of supported living settings within a defined • geographical area this may change from time to time and location flexibility is a requirement under our terms • and conditions of employment. Experience: • Registered Manager: 1 year (required) Licence/Certification: • Driving Licence (preferred) • NVQ Level 5 (required) Benefits: • Learn & earn with paid apprenticeships + rewards • Boost your pay with referral bonuses • Secure your future with our pension scheme • Enjoy perks like Early Pay, cycle-to-work & healthcare • Extra treats with holidays & shopping vouchers • Flexible rotas for work-life balance • Enhanced Maternity/Paternity Pay • Car Allowance • Casual dress You may also have experience in the following: Registered Manager Supported Living, Registered Care Manager, Registered Service Manager, Regional Registered Manager, Area Registered Manager, Operations Manager Social Care, Supported Living Registered Manager, etc. REF-
Merrifield Consultants are delighted to be recruiting on behalf of a leading national charity, seeking a proactive and personable Membership Executive. This role is ideal for someone who thrives in a collaborative environment, enjoys building partnerships, and is eager to make a positive impact on workplace practices. As a Membership Executive, you will play a key role in expanding the charity's employer membership network, helping businesses across the UK strengthen their approach to diversity and inclusion. This is a unique chance to work closely with HR and D&I leaders and contribute to meaningful change in the workplace. Job Title: Account Executive Organisation: National Charity Location: Central London, with flexible hybrid working Hours: Full-time, 35 hours per week Contract Type: Permanent Salary: 32,682 per annum plus excellent benefits Key Responsibilities Work with the Head of Client Services and Director to develop and deliver the new business strategy for membership growth Research, identify and connect with prospective member organisations, introducing them to the programme and its benefits Make appropriate approaches to businesses in order to secure new business meetings Deliver high quality pitches, both to individual organisations and groups of prospective clients - both face to face and virtually Engage with potential members from first contact through to joining, ensuring a smooth onboarding process. Work with the Communications team to market proposition, and deliver engaging communications Attend industry events to increase understanding, and network Work with colleagues to ensure smooth onboarding of new members, including setting up new clients on the system, preparing and sending out welcome packs and arranging introductory meetings Ensure the database is fully utilised, and all information accurately recorded Support current members with tailored strategies to increase their involvement and utilisation of resources. Share best practices and provide guidance on workplace inclusivity, often collaborating directly with HR and D&I teams. Help to develop and deliver engaging presentations and materials to showcase the forum's offerings. What We are Looking For Experience in new business or partnership development, with a strong record of reaching targets. Skilled at building relationships and engaging with a range of stakeholders. Strong organisational skills, able to manage records and timelines efficiently. Comfortable with basic marketing and social media to support outreach. Confident communicator and presenter, able to bring ideas to life for a variety of audiences. Passion for working within the Charity Sector. If you are looking to take your relationship-building skills into a purpose-driven role, we would love to hear from you. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
Feb 05, 2026
Full time
Merrifield Consultants are delighted to be recruiting on behalf of a leading national charity, seeking a proactive and personable Membership Executive. This role is ideal for someone who thrives in a collaborative environment, enjoys building partnerships, and is eager to make a positive impact on workplace practices. As a Membership Executive, you will play a key role in expanding the charity's employer membership network, helping businesses across the UK strengthen their approach to diversity and inclusion. This is a unique chance to work closely with HR and D&I leaders and contribute to meaningful change in the workplace. Job Title: Account Executive Organisation: National Charity Location: Central London, with flexible hybrid working Hours: Full-time, 35 hours per week Contract Type: Permanent Salary: 32,682 per annum plus excellent benefits Key Responsibilities Work with the Head of Client Services and Director to develop and deliver the new business strategy for membership growth Research, identify and connect with prospective member organisations, introducing them to the programme and its benefits Make appropriate approaches to businesses in order to secure new business meetings Deliver high quality pitches, both to individual organisations and groups of prospective clients - both face to face and virtually Engage with potential members from first contact through to joining, ensuring a smooth onboarding process. Work with the Communications team to market proposition, and deliver engaging communications Attend industry events to increase understanding, and network Work with colleagues to ensure smooth onboarding of new members, including setting up new clients on the system, preparing and sending out welcome packs and arranging introductory meetings Ensure the database is fully utilised, and all information accurately recorded Support current members with tailored strategies to increase their involvement and utilisation of resources. Share best practices and provide guidance on workplace inclusivity, often collaborating directly with HR and D&I teams. Help to develop and deliver engaging presentations and materials to showcase the forum's offerings. What We are Looking For Experience in new business or partnership development, with a strong record of reaching targets. Skilled at building relationships and engaging with a range of stakeholders. Strong organisational skills, able to manage records and timelines efficiently. Comfortable with basic marketing and social media to support outreach. Confident communicator and presenter, able to bring ideas to life for a variety of audiences. Passion for working within the Charity Sector. If you are looking to take your relationship-building skills into a purpose-driven role, we would love to hear from you. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
As a Customer Journey Strategy Manager you will be responsible for leading the future strategy and development of exceptional customer experiences across our most critical end-to-end customer journeys, both individually and as part of a cohesive and interconnected experience ecosystem. You'll work closely with senior leaders, journey owners, design leads and product teams to lead the development of exceptional and differentiated customer journeys that deliver on Barclays drive to be best-in-class for customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will deliver the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Manager, you should have experience with Strategic mindset with the ability to translate complex problems into innovative solutions. Comfortable working with systems design, understanding how this can be utilised for bigger picture journey transformation. Considerable influencing and stakeholder management skills with experience of delivery in cross-functional, matrixed environments with multiple stakeholders. Expertise in customer journey mapping and understanding of design thinking methodologies, partnering closely with Journey Design Leads to deliver quality journey artefacts. Expertise in developing journey design blueprints and CX journey prototyping. Developed commercial acumen, with an understanding of how excellent customer experience can drive effective business commercial outcomes. Experience in customer data, customer/competitor & market insights and horizon scanning to identify opportunities inform strategic customer journey development. Experience using CX Tools e.g. Figma, Adobe Analytics, Qualtrics. Experience briefing in customer research, with deep understanding of how to synthesise insights into journey thematic and frame the cumulative impact of small but frequent journey issues into overall journey performance. Developed facilitation and storytelling skills. Understanding of agile working practices and the ability to work in cross-functional environments. Considerable analytical and creative problem-solving skills with high levels of customer empathy. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping. Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience. Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products. Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development. Compliance to accessibility standards and guidelines to provide an inclusive experience for all users. Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products. Gathering and analysis of data from a wide range of sources to create in-depth insights into customer's needs or pain-points to aid business understanding of the customer experience. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Feb 05, 2026
Full time
As a Customer Journey Strategy Manager you will be responsible for leading the future strategy and development of exceptional customer experiences across our most critical end-to-end customer journeys, both individually and as part of a cohesive and interconnected experience ecosystem. You'll work closely with senior leaders, journey owners, design leads and product teams to lead the development of exceptional and differentiated customer journeys that deliver on Barclays drive to be best-in-class for customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will deliver the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Manager, you should have experience with Strategic mindset with the ability to translate complex problems into innovative solutions. Comfortable working with systems design, understanding how this can be utilised for bigger picture journey transformation. Considerable influencing and stakeholder management skills with experience of delivery in cross-functional, matrixed environments with multiple stakeholders. Expertise in customer journey mapping and understanding of design thinking methodologies, partnering closely with Journey Design Leads to deliver quality journey artefacts. Expertise in developing journey design blueprints and CX journey prototyping. Developed commercial acumen, with an understanding of how excellent customer experience can drive effective business commercial outcomes. Experience in customer data, customer/competitor & market insights and horizon scanning to identify opportunities inform strategic customer journey development. Experience using CX Tools e.g. Figma, Adobe Analytics, Qualtrics. Experience briefing in customer research, with deep understanding of how to synthesise insights into journey thematic and frame the cumulative impact of small but frequent journey issues into overall journey performance. Developed facilitation and storytelling skills. Understanding of agile working practices and the ability to work in cross-functional environments. Considerable analytical and creative problem-solving skills with high levels of customer empathy. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping. Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience. Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products. Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development. Compliance to accessibility standards and guidelines to provide an inclusive experience for all users. Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products. Gathering and analysis of data from a wide range of sources to create in-depth insights into customer's needs or pain-points to aid business understanding of the customer experience. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Overview Head of Geography - Manchester Are you a Geography Teacher who has the passion and drive to lead a successful department? Would you like to progress your career by taking the next step in leadership as a head of department? This is a successful department who are looking for an inspirational teacher to join them on their journey. How to Apply Send your CV to Holly at Aspire People today! If you haven't handed in your notice yet, this will be fully confidential. Geography Teacher - Head of Department Permanent position (or daily to start if needed) - MPS - UPS + TLR Popular and growing school with a vibrant and happy atmosphere Excellent schemes of work already available Ofsted 'Good' 11-16 secondary school in Manchester with plans for growth Must have some department management experience Develop and co-ordinate Geography links within the school, and other external agencies Lead, review and develop all area policies and strategies in line with the strategic aims of the school Leading curriculum development for the whole learning area - excellent schemes of work already available Aspire People can offer you Knowledge of upcoming permanent middle leadership positions across Greater Manchester Fantastic career guidance Aspire People Limited provides services as an Education Agency and an Education Employment Business. Aspire People is committed to safeguarding and promoting the welfare of pupils and expects every candidate to share this commitment. Placements are subject to appropriate Child Protection screening, including checks with former employers and the Disclosure and Barring Checks.
Feb 05, 2026
Full time
Overview Head of Geography - Manchester Are you a Geography Teacher who has the passion and drive to lead a successful department? Would you like to progress your career by taking the next step in leadership as a head of department? This is a successful department who are looking for an inspirational teacher to join them on their journey. How to Apply Send your CV to Holly at Aspire People today! If you haven't handed in your notice yet, this will be fully confidential. Geography Teacher - Head of Department Permanent position (or daily to start if needed) - MPS - UPS + TLR Popular and growing school with a vibrant and happy atmosphere Excellent schemes of work already available Ofsted 'Good' 11-16 secondary school in Manchester with plans for growth Must have some department management experience Develop and co-ordinate Geography links within the school, and other external agencies Lead, review and develop all area policies and strategies in line with the strategic aims of the school Leading curriculum development for the whole learning area - excellent schemes of work already available Aspire People can offer you Knowledge of upcoming permanent middle leadership positions across Greater Manchester Fantastic career guidance Aspire People Limited provides services as an Education Agency and an Education Employment Business. Aspire People is committed to safeguarding and promoting the welfare of pupils and expects every candidate to share this commitment. Placements are subject to appropriate Child Protection screening, including checks with former employers and the Disclosure and Barring Checks.
Overview Marcus by Goldman Sachs, CRM Executive, Analyst, London location_on London, Greater London, England, United Kingdom Private Wealth Management (PWM) secures, develops and manages relationships with high net worth individuals, their families, family offices and foundations. PWM assists clients with building and preserving their financial wealth by creating and implementing long-term asset allocation within the context of each client's particular risk tolerance, and by providing access to innovative investment ideas and opportunities. PWM professionals develop customized investment strategies and offer a full array of wealth management products and services, including private banking and trust company services. Marcus by Goldman Sachs As the online consumer banking business of Goldman Sachs, Marcus operates as a digital bank, providing online savings products directly to individual consumers. Marcus combines Goldman Sachs' over 150 years of expertise with intuitive digital experiences, focusing on value, transparency, and simplicity for its millions of customers. The Role We're seeking a detail-oriented and proactive CRM Executive to join the Marketing team in our London office. In this role, you will play a key part in developing and implementing CRM strategies aimed at enhancing customer engagement and satisfaction. Collaborating closely with other teams, you will help enhance our customer experiences across all channels. The ideal candidate brings strong project and stakeholder management skills and is committed to driving customer retention and loyalty through innovative, data-driven marketing campaigns Responsibilities Develop and implement CRM strategies to enhance customer engagement and satisfaction for Marcus by Goldman Sachs UK Manage andanalysecustomer data to identify trends, preferences, and opportunities forpersonalisedcommunication and offers Collaborate with cross-functional teams to ensure seamless customer experiences across all touchpoints, including digital and in-person interactions Design and execute targeted marketing campaigns to increase customer retention and loyalty, leveraging insights from customer data analysis Monitor and report on the effectiveness of CRM initiatives, using key performance indicators (KPIs) to measure success and identify areas for improvement Build and maintain relationships with key customer segments, focusing on high-value and high-potential customers to drive long-term value Ensure compliance with data protection regulations and company policies when handling customer information Support the development of CRM tools and technologies to improve customer data management and communication efficiency Stay informed about industry's best practices and emerging trends in CRM to continuously innovate and improve customer engagement strategies Experience and skills Candidates should have 2 years of relevant experience in customer relationship management (CRM), preferably within financial services, fintech, or technology sectors Enthusiasm for customer relationship management (CRM) and a commitment to enhanceing customer engagement and loyalty Willingness to explore and adapt to new CRM technologies and systems Excellent copywriting, attention to detail, and the ability to balance multiple campaigns. Strong analytical skills to interpret customer data and drive strategic insights Proven experience in marketing, with a focus on digital and customer-centric strategies Excellent communication skills to collaborate with cross-functional teams and stakeholders Ability to manage and execute CRM campaigns from conception to completion Experience in using CRM software and tools to optimise customer interactions Strategic mindset to align CRM initiatives with business goals and objectives About Goldman Sachs At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, colour, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law. Healthcare & Medical Insurance We offer a wide range of health and welfare programs that vary depending on office location. These generally include medical, dental, short-term disability, long-term disability, life, accidental death, labor accident and business travel accident insurance. We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year. Financial Wellness & Retirement We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees' priorities. Health Services We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state-of-the-art on-site health centers in certain offices. Fitness To encourage employees to live a healthy and active lifestyle, some of our offices feature on-site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre-approved amount). Child Care & Family Care We offer on-site child care centers that provide full-time and emergency back-up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available. Benefits at Goldman Sachs Read more about the full suite of class-leading benefits our firm has to offer.
Feb 05, 2026
Full time
Overview Marcus by Goldman Sachs, CRM Executive, Analyst, London location_on London, Greater London, England, United Kingdom Private Wealth Management (PWM) secures, develops and manages relationships with high net worth individuals, their families, family offices and foundations. PWM assists clients with building and preserving their financial wealth by creating and implementing long-term asset allocation within the context of each client's particular risk tolerance, and by providing access to innovative investment ideas and opportunities. PWM professionals develop customized investment strategies and offer a full array of wealth management products and services, including private banking and trust company services. Marcus by Goldman Sachs As the online consumer banking business of Goldman Sachs, Marcus operates as a digital bank, providing online savings products directly to individual consumers. Marcus combines Goldman Sachs' over 150 years of expertise with intuitive digital experiences, focusing on value, transparency, and simplicity for its millions of customers. The Role We're seeking a detail-oriented and proactive CRM Executive to join the Marketing team in our London office. In this role, you will play a key part in developing and implementing CRM strategies aimed at enhancing customer engagement and satisfaction. Collaborating closely with other teams, you will help enhance our customer experiences across all channels. The ideal candidate brings strong project and stakeholder management skills and is committed to driving customer retention and loyalty through innovative, data-driven marketing campaigns Responsibilities Develop and implement CRM strategies to enhance customer engagement and satisfaction for Marcus by Goldman Sachs UK Manage andanalysecustomer data to identify trends, preferences, and opportunities forpersonalisedcommunication and offers Collaborate with cross-functional teams to ensure seamless customer experiences across all touchpoints, including digital and in-person interactions Design and execute targeted marketing campaigns to increase customer retention and loyalty, leveraging insights from customer data analysis Monitor and report on the effectiveness of CRM initiatives, using key performance indicators (KPIs) to measure success and identify areas for improvement Build and maintain relationships with key customer segments, focusing on high-value and high-potential customers to drive long-term value Ensure compliance with data protection regulations and company policies when handling customer information Support the development of CRM tools and technologies to improve customer data management and communication efficiency Stay informed about industry's best practices and emerging trends in CRM to continuously innovate and improve customer engagement strategies Experience and skills Candidates should have 2 years of relevant experience in customer relationship management (CRM), preferably within financial services, fintech, or technology sectors Enthusiasm for customer relationship management (CRM) and a commitment to enhanceing customer engagement and loyalty Willingness to explore and adapt to new CRM technologies and systems Excellent copywriting, attention to detail, and the ability to balance multiple campaigns. Strong analytical skills to interpret customer data and drive strategic insights Proven experience in marketing, with a focus on digital and customer-centric strategies Excellent communication skills to collaborate with cross-functional teams and stakeholders Ability to manage and execute CRM campaigns from conception to completion Experience in using CRM software and tools to optimise customer interactions Strategic mindset to align CRM initiatives with business goals and objectives About Goldman Sachs At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, colour, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law. Healthcare & Medical Insurance We offer a wide range of health and welfare programs that vary depending on office location. These generally include medical, dental, short-term disability, long-term disability, life, accidental death, labor accident and business travel accident insurance. We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year. Financial Wellness & Retirement We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees' priorities. Health Services We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state-of-the-art on-site health centers in certain offices. Fitness To encourage employees to live a healthy and active lifestyle, some of our offices feature on-site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre-approved amount). Child Care & Family Care We offer on-site child care centers that provide full-time and emergency back-up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available. Benefits at Goldman Sachs Read more about the full suite of class-leading benefits our firm has to offer.
As a Customer Journey Strategy Manager you will be responsible for leading the future strategy and development of exceptional customer experiences across our most critical end-to-end customer journeys, both individually and as part of a cohesive and interconnected experience ecosystem. You'll work closely with senior leaders, journey owners, design leads and product teams to lead the development of exceptional and differentiated customer journeys that deliver on Barclays drive to be best-in-class for customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will deliver the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Manager, you should have experience with Strategic mindset with the ability to translate complex problems into innovative solutions. Comfortable working with systems design, understanding how this can be utilised for bigger picture journey transformation. Considerable influencing and stakeholder management skills with experience of delivery in cross-functional, matrixed environments with multiple stakeholders. Expertise in customer journey mapping and understanding of design thinking methodologies, partnering closely with Journey Design Leads to deliver quality journey artefacts. Expertise in developing journey design blueprints and CX journey prototyping. Developed commercial acumen, with an understanding of how excellent customer experience can drive effective business commercial outcomes. Experience in customer data, customer/competitor & market insights and horizon scanning to identify opportunities inform strategic customer journey development. Experience using CX Tools e.g. Figma, Adobe Analytics, Qualtrics. Experience briefing in customer research, with deep understanding of how to synthesise insights into journey thematic and frame the cumulative impact of small but frequent journey issues into overall journey performance. Developed facilitation and storytelling skills. Understanding of agile working practices and the ability to work in cross-functional environments. Considerable analytical and creative problem-solving skills with high levels of customer empathy. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping. Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience. Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products. Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development. Compliance to accessibility standards and guidelines to provide an inclusive experience for all users. Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products. Gathering and analysis of data from a wide range of sources to create in-depth insights into customer's needs or pain-points to aid business understanding of the customer experience. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Feb 05, 2026
Full time
As a Customer Journey Strategy Manager you will be responsible for leading the future strategy and development of exceptional customer experiences across our most critical end-to-end customer journeys, both individually and as part of a cohesive and interconnected experience ecosystem. You'll work closely with senior leaders, journey owners, design leads and product teams to lead the development of exceptional and differentiated customer journeys that deliver on Barclays drive to be best-in-class for customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will deliver the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Manager, you should have experience with Strategic mindset with the ability to translate complex problems into innovative solutions. Comfortable working with systems design, understanding how this can be utilised for bigger picture journey transformation. Considerable influencing and stakeholder management skills with experience of delivery in cross-functional, matrixed environments with multiple stakeholders. Expertise in customer journey mapping and understanding of design thinking methodologies, partnering closely with Journey Design Leads to deliver quality journey artefacts. Expertise in developing journey design blueprints and CX journey prototyping. Developed commercial acumen, with an understanding of how excellent customer experience can drive effective business commercial outcomes. Experience in customer data, customer/competitor & market insights and horizon scanning to identify opportunities inform strategic customer journey development. Experience using CX Tools e.g. Figma, Adobe Analytics, Qualtrics. Experience briefing in customer research, with deep understanding of how to synthesise insights into journey thematic and frame the cumulative impact of small but frequent journey issues into overall journey performance. Developed facilitation and storytelling skills. Understanding of agile working practices and the ability to work in cross-functional environments. Considerable analytical and creative problem-solving skills with high levels of customer empathy. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping. Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience. Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products. Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development. Compliance to accessibility standards and guidelines to provide an inclusive experience for all users. Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products. Gathering and analysis of data from a wide range of sources to create in-depth insights into customer's needs or pain-points to aid business understanding of the customer experience. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
