Head of Legal page is loaded Head of Legallocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: REQ\_At Believ, formerly known as Liberty Charge, we're committed to sustainable transport being accessible to everyone. We're a Charge Point Operator (CPO) on a mission to create the UK's most reliable electric vehicle charging network that doesn't cost the earth and leaves no one behind. Providing equitable access to electric vehicle charging, and achieving cleaner air for all, is at the heart of the Believ mission. We work closely with local authorities and businesses to deliver reliable, high quality charging networks at pace, at scale and at zero cost.We offer all the advantages of being a scale-up business, but with the added security and long-term backing from well-known parents - Liberty Global (who also own our delivery partner, Virgin Media O2) and Zouk Capital (who manage the Government's Charging Investment Infrastructure Fund).You'll be joining this exciting journey during our scale-up phase and working with us to hit the ambitious targets our shareholders have set. You'll become part of a passionate and supportive team in a fast-paced, dynamic and result-driven environment. About the role Reporting into the Legal Director, you will provide strong leadership in overseeing, supporting and developing a team of UK based lawyers currently consisting of: 2 senior legal counsels, 1 legal counsel and 1 paralegal. This team oversees all aspects of Believ's EV charge point network including securing property / land interests, planning, design & construction and operations & maintenance.You will be instrumental in shaping Believ's legal, regulatory and compliance function. Overseeing Network Operations Manage a busy pipeline of Public Sector and Private Sector transactions in England & Wales, Scotland and Northern Ireland, ensuring these are appropriately resourced. Partnering with key internal stakeholders to ensure clear visibility of the pipeline. Manage all aspects of property acquisition including title due diligence, putting in place Concession Contracts, Framework Agreements, Agreements for Lease, Leases, Licences etc, attending to SDLT and Land Registry registration. Manage all supply side agreements relating to the operation of the EV charge point network including: IT software & hardware purchasing, services and outsourcing, construction contracts, energy purchasing / supply agreements. In the absence of an in-house procurement function, working with the Business to define requirements, pricing mechanisms, service levels and remedies for supplier non-performance. Maintain your own contract workload which may consist of: introducer / commission agreements, network roaming agreements and the property and supply side agreements mentioned above. Partner with the tenders & Sales teams on RFIs, RFPs and advise on public procurement challenges and issues. Develop initiatives to reduce contract negotiation times with local authorities and private landlords. Proactively identify, manage and mitigate risks whilst enabling the Business to move forward on its objectives, including ensuring contract termination / renewals and variations are progressed in a timely manner. Prepare and have oversight of legal budgets, monitoring Legal spend and conducting regular reviews of external law firms and conduct RFPs for Legal Services as required. Ensure templates and contract negotiation playbooks are continually revised and updated. Drive the adoption and optimisation of legal technology including AI and contract management systems. Build strong working relationships with key stakeholders, provide regular training and encourage business partnering between Legal and Business teams. Leading on General Compliance This is an evolving role with the aim of embedding a culture of legal engagement and compliance across the Business. This role will initially entail: Manage and maintain Believ's ISO certifications including ISO audit preparation, applications for new ISOs and liaising with external auditors and internal stakeholders as necessary. Manage and maintain Believ's B-Corp certification. Oversee Believ's insurance requirements to ensure all areas of Business operations are adequately covered. Support Business areas on contract lifecycle management, tracking contractual obligations and advising on strategy and mitigations against known-breaches. Oversee Believ's compliance with key legislation - e.g. Public Charge Point Regulations reporting obligations. Monitor regulatory developments and industry trends being mindful of evolving product offerings in the EV space (e.g. (e.g. solar power canopies, vehicle to grid, battery storage). Draft and revise corporate policies such as Modern Slavery, Anti-bribery, Business Continuity, Privacy etc. Develop and implement legal procedures and policies to ensure adherence to best practice and compliance with law. Attend industry working groups and co-ordinate Believ's response to public consultations. Other Work closely with the Legal Director to help turn legal priorities into practical business strategy and support the company's growth from the legal side Deputise for the Legal Director at SLT and Board meetings. On an as needs basis: company secretariat activities, overseeing Believ's trade mark portfolio, GDPR & data protection, supporting on M&A activity. About you At Believ, we are building a culture that attracts and retains the best talent. We are a dedicated and high-performing team, accustomed to working at pace in an ever-evolving industry, and we are looking for people who are as passionate as us about cutting carbon emissions and providing cleaner air for all. The successful Candidate will be a qualified solicitor (SRA) in England & Wales with the following attributes and skills: Minimum of 10 years of post-qualification experience including in-house ideally in a fast-paced environment. Significant experience in negotiating and advising on commercial contracts. Significant experience with property law and negotiating Leases and Licences. Previous network infrastructure roll out experience (e.g. EV, mobile, broadband, electricity) or demonstrable experience of learning new sectors. Experience of coaching and developing team members. Demonstrable experience of designing and implementing pre and post contracting processes and procedures and driving and leading deals towards completion. Thrives working in a scale-up environment where goal posts are constantly moving and new solutions / business models are being trialed. Commercial acumen to understand how to structure advice and approach in a start-up and new industry environment. Excellent communication and stakeholder management skills. Above all, you will be up for the challenge and have a willingness to really embed yourself in the Business by rolling you sleeves up and diving in! Benefits Competitive salary and bonus scheme 25 days' annual leave, plus the usual 8 UK Bank Holidays and the option to purchase up to 5 additional days per year\ Access to wellbeing and mental health benefits such as the Calm app, personal medical insurance, critical illness cover, dental, optical & travel insurance, income protection and life assurance Pension contribution matched up to 10% Access to our car benefit scheme and cycle to work scheme Access to our online learning platform to continue to develop and grow your career with us. 16 hours a year Volunteer Time Off to support causes that are important to you Virgin Media / O2 discounts and offers Access to VIP Arena Suites at the O2 Arena (London) and First Direct Arena (Leeds) Enhanced parental leave policies\ This perk can only be availed for the following calendar year by employees who started before 1st December Location The business
Feb 06, 2026
Full time
Head of Legal page is loaded Head of Legallocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: REQ\_At Believ, formerly known as Liberty Charge, we're committed to sustainable transport being accessible to everyone. We're a Charge Point Operator (CPO) on a mission to create the UK's most reliable electric vehicle charging network that doesn't cost the earth and leaves no one behind. Providing equitable access to electric vehicle charging, and achieving cleaner air for all, is at the heart of the Believ mission. We work closely with local authorities and businesses to deliver reliable, high quality charging networks at pace, at scale and at zero cost.We offer all the advantages of being a scale-up business, but with the added security and long-term backing from well-known parents - Liberty Global (who also own our delivery partner, Virgin Media O2) and Zouk Capital (who manage the Government's Charging Investment Infrastructure Fund).You'll be joining this exciting journey during our scale-up phase and working with us to hit the ambitious targets our shareholders have set. You'll become part of a passionate and supportive team in a fast-paced, dynamic and result-driven environment. About the role Reporting into the Legal Director, you will provide strong leadership in overseeing, supporting and developing a team of UK based lawyers currently consisting of: 2 senior legal counsels, 1 legal counsel and 1 paralegal. This team oversees all aspects of Believ's EV charge point network including securing property / land interests, planning, design & construction and operations & maintenance.You will be instrumental in shaping Believ's legal, regulatory and compliance function. Overseeing Network Operations Manage a busy pipeline of Public Sector and Private Sector transactions in England & Wales, Scotland and Northern Ireland, ensuring these are appropriately resourced. Partnering with key internal stakeholders to ensure clear visibility of the pipeline. Manage all aspects of property acquisition including title due diligence, putting in place Concession Contracts, Framework Agreements, Agreements for Lease, Leases, Licences etc, attending to SDLT and Land Registry registration. Manage all supply side agreements relating to the operation of the EV charge point network including: IT software & hardware purchasing, services and outsourcing, construction contracts, energy purchasing / supply agreements. In the absence of an in-house procurement function, working with the Business to define requirements, pricing mechanisms, service levels and remedies for supplier non-performance. Maintain your own contract workload which may consist of: introducer / commission agreements, network roaming agreements and the property and supply side agreements mentioned above. Partner with the tenders & Sales teams on RFIs, RFPs and advise on public procurement challenges and issues. Develop initiatives to reduce contract negotiation times with local authorities and private landlords. Proactively identify, manage and mitigate risks whilst enabling the Business to move forward on its objectives, including ensuring contract termination / renewals and variations are progressed in a timely manner. Prepare and have oversight of legal budgets, monitoring Legal spend and conducting regular reviews of external law firms and conduct RFPs for Legal Services as required. Ensure templates and contract negotiation playbooks are continually revised and updated. Drive the adoption and optimisation of legal technology including AI and contract management systems. Build strong working relationships with key stakeholders, provide regular training and encourage business partnering between Legal and Business teams. Leading on General Compliance This is an evolving role with the aim of embedding a culture of legal engagement and compliance across the Business. This role will initially entail: Manage and maintain Believ's ISO certifications including ISO audit preparation, applications for new ISOs and liaising with external auditors and internal stakeholders as necessary. Manage and maintain Believ's B-Corp certification. Oversee Believ's insurance requirements to ensure all areas of Business operations are adequately covered. Support Business areas on contract lifecycle management, tracking contractual obligations and advising on strategy and mitigations against known-breaches. Oversee Believ's compliance with key legislation - e.g. Public Charge Point Regulations reporting obligations. Monitor regulatory developments and industry trends being mindful of evolving product offerings in the EV space (e.g. (e.g. solar power canopies, vehicle to grid, battery storage). Draft and revise corporate policies such as Modern Slavery, Anti-bribery, Business Continuity, Privacy etc. Develop and implement legal procedures and policies to ensure adherence to best practice and compliance with law. Attend industry working groups and co-ordinate Believ's response to public consultations. Other Work closely with the Legal Director to help turn legal priorities into practical business strategy and support the company's growth from the legal side Deputise for the Legal Director at SLT and Board meetings. On an as needs basis: company secretariat activities, overseeing Believ's trade mark portfolio, GDPR & data protection, supporting on M&A activity. About you At Believ, we are building a culture that attracts and retains the best talent. We are a dedicated and high-performing team, accustomed to working at pace in an ever-evolving industry, and we are looking for people who are as passionate as us about cutting carbon emissions and providing cleaner air for all. The successful Candidate will be a qualified solicitor (SRA) in England & Wales with the following attributes and skills: Minimum of 10 years of post-qualification experience including in-house ideally in a fast-paced environment. Significant experience in negotiating and advising on commercial contracts. Significant experience with property law and negotiating Leases and Licences. Previous network infrastructure roll out experience (e.g. EV, mobile, broadband, electricity) or demonstrable experience of learning new sectors. Experience of coaching and developing team members. Demonstrable experience of designing and implementing pre and post contracting processes and procedures and driving and leading deals towards completion. Thrives working in a scale-up environment where goal posts are constantly moving and new solutions / business models are being trialed. Commercial acumen to understand how to structure advice and approach in a start-up and new industry environment. Excellent communication and stakeholder management skills. Above all, you will be up for the challenge and have a willingness to really embed yourself in the Business by rolling you sleeves up and diving in! Benefits Competitive salary and bonus scheme 25 days' annual leave, plus the usual 8 UK Bank Holidays and the option to purchase up to 5 additional days per year\ Access to wellbeing and mental health benefits such as the Calm app, personal medical insurance, critical illness cover, dental, optical & travel insurance, income protection and life assurance Pension contribution matched up to 10% Access to our car benefit scheme and cycle to work scheme Access to our online learning platform to continue to develop and grow your career with us. 16 hours a year Volunteer Time Off to support causes that are important to you Virgin Media / O2 discounts and offers Access to VIP Arena Suites at the O2 Arena (London) and First Direct Arena (Leeds) Enhanced parental leave policies\ This perk can only be availed for the following calendar year by employees who started before 1st December Location The business
Overview A career at Booksy means you're part of a global team focused on helping people around the world feel great about themselves, every day. From empowering entrepreneurs to build successful businesses, to supporting their customers in creating meaningful 'me time' moments, we're in the business of helping people thrive. Working in an ever-changing scale-up where things are messy and resources are limited isn't for everyone. If you thrive in environments with fixed processes, clearly separated teams, and low tolerance for challenge, then, if we're honest, we're probably not for you. But if you enjoy imposing structure, raising standards, and acting as the calm authority between business and complex technical systems, you'll likely love it here. The people you'll like to work with and the systems you'll enjoy untangling: Role As a Data Technical Delivery Manager, reporting to the Head of Customer Data and Technology your purpose will be to turn loosely defined business questions into high-quality, executable technical work across GTM Tech, Data Engineering, and Analytics. You'll own the single intake ("front door") for all data requests, ensuring every ticket is technically complete, correctly decomposed, and transparently tracked as it moves from CRM changes, through data pipelines, and into analytics and dashboards. Day to day, that means challenging requests like "I need a dashboard" and breaking them down into the real work underneath: Do we need a new Salesforce field or object change? Does the BigQuery pipeline need to be updated? Is the semantic layer ready for analysts to use? You'll act as the quality gatekeeper, returning unclear or under-defined tickets to stakeholders, protecting engineering focus, and ensuring delivery is predictable rather than reactive. Essentially, to ensure you succeed in this role you're going to need 5+ years' experience in technical delivery, data operations, or technical project management A strong working understanding of the end-to-end data lifecycle (Salesforce BigQuery analytics tools such as Looker) Advanced, hands-on experience with Jira, including workflow design, automation, and cross-project dependency tracking Proven experience running cross-functional Agile ceremonies (stand-ups, planning, backlog refinement) for technical teams Conversational-level English (spoken and written) - English is our company language and used for all business-wide communication It will also help you to have Experience working directly with Salesforce schemas, objects, and the downstream reporting impact of schema changes A background in environments where multiple technical teams depend on each other to deliver end-to-end outcomes Certifications such as PMP, Scrum Master, or Salesforce Administrator (or equivalent real-world experience) What success looks like in your first months Launching a single, standardised intake process for all data requests Creating clear dependency visibility so teams aren't blocked by unclear hand-offs Cleaning up and restructuring existing backlogs so only "delivery-ready" work remains Benefits Some of the benefits we offer are: This is a fully remote position. We take pride in being a globally distributed team. A generous holiday allowance of 26 days plus public holidays. Access to a global learning and development program, wellness benefits, and discounts across partner platforms. How AI helps us find great people Think of our AI tool as a really smart assistant for our recruitment team. Its job? To help us move faster, stay consistent, and make sure no great candidates are overlooked. Every application goes through the same AI review to help us spot skills that match the role - but don't worry, AI never makes the decisions. Real people do. Our recruiters and hiring managers handle every final call. And we regularly review how the tool is used to keep things fair, ethical, and compliant with data protection laws. Curious about how it works? You can always ask how AI was used in your application - it won't affect your chances in any way. If you have questions, just drop us a note - we're happy to explain more. Our Diversity and Inclusion Commitment We work in a highly creative and diverse industry so it goes without saying that we strive to create an inclusive environment for all. We welcome people from all backgrounds and are committed to fair consideration in our hiring process. If you have any accessibility needs or require reasonable adjustments during the interview process, please contact us at , so we can best support you. Kindly submit your application and CV in English to ensure it is successfully reviewed.
Feb 05, 2026
Full time
Overview A career at Booksy means you're part of a global team focused on helping people around the world feel great about themselves, every day. From empowering entrepreneurs to build successful businesses, to supporting their customers in creating meaningful 'me time' moments, we're in the business of helping people thrive. Working in an ever-changing scale-up where things are messy and resources are limited isn't for everyone. If you thrive in environments with fixed processes, clearly separated teams, and low tolerance for challenge, then, if we're honest, we're probably not for you. But if you enjoy imposing structure, raising standards, and acting as the calm authority between business and complex technical systems, you'll likely love it here. The people you'll like to work with and the systems you'll enjoy untangling: Role As a Data Technical Delivery Manager, reporting to the Head of Customer Data and Technology your purpose will be to turn loosely defined business questions into high-quality, executable technical work across GTM Tech, Data Engineering, and Analytics. You'll own the single intake ("front door") for all data requests, ensuring every ticket is technically complete, correctly decomposed, and transparently tracked as it moves from CRM changes, through data pipelines, and into analytics and dashboards. Day to day, that means challenging requests like "I need a dashboard" and breaking them down into the real work underneath: Do we need a new Salesforce field or object change? Does the BigQuery pipeline need to be updated? Is the semantic layer ready for analysts to use? You'll act as the quality gatekeeper, returning unclear or under-defined tickets to stakeholders, protecting engineering focus, and ensuring delivery is predictable rather than reactive. Essentially, to ensure you succeed in this role you're going to need 5+ years' experience in technical delivery, data operations, or technical project management A strong working understanding of the end-to-end data lifecycle (Salesforce BigQuery analytics tools such as Looker) Advanced, hands-on experience with Jira, including workflow design, automation, and cross-project dependency tracking Proven experience running cross-functional Agile ceremonies (stand-ups, planning, backlog refinement) for technical teams Conversational-level English (spoken and written) - English is our company language and used for all business-wide communication It will also help you to have Experience working directly with Salesforce schemas, objects, and the downstream reporting impact of schema changes A background in environments where multiple technical teams depend on each other to deliver end-to-end outcomes Certifications such as PMP, Scrum Master, or Salesforce Administrator (or equivalent real-world experience) What success looks like in your first months Launching a single, standardised intake process for all data requests Creating clear dependency visibility so teams aren't blocked by unclear hand-offs Cleaning up and restructuring existing backlogs so only "delivery-ready" work remains Benefits Some of the benefits we offer are: This is a fully remote position. We take pride in being a globally distributed team. A generous holiday allowance of 26 days plus public holidays. Access to a global learning and development program, wellness benefits, and discounts across partner platforms. How AI helps us find great people Think of our AI tool as a really smart assistant for our recruitment team. Its job? To help us move faster, stay consistent, and make sure no great candidates are overlooked. Every application goes through the same AI review to help us spot skills that match the role - but don't worry, AI never makes the decisions. Real people do. Our recruiters and hiring managers handle every final call. And we regularly review how the tool is used to keep things fair, ethical, and compliant with data protection laws. Curious about how it works? You can always ask how AI was used in your application - it won't affect your chances in any way. If you have questions, just drop us a note - we're happy to explain more. Our Diversity and Inclusion Commitment We work in a highly creative and diverse industry so it goes without saying that we strive to create an inclusive environment for all. We welcome people from all backgrounds and are committed to fair consideration in our hiring process. If you have any accessibility needs or require reasonable adjustments during the interview process, please contact us at , so we can best support you. Kindly submit your application and CV in English to ensure it is successfully reviewed.
At Beam, you get to do work that matters for the world. We're solving the world's toughest social problems with an incredible team, tech and AI. And we're growing fast It's not easy. Nothing worth doing ever is. Join a company at the forefront of social impact, driving first of its kind positive change. You'll be part of a high performance culture where you'll make a huge impact, rapidly progress your career, and truly enjoy your work. From top tier coaching and personal development budgets to competitive salaries, we take care of everyone who works at Beam. We've already seen incredible growth from our Magic Notes product, helping case workers save over 8 hours of admin per week. From social workers and NHS clinicians to mental health practitioners and safeguarding specialists, over 50,000 frontline workers across the UK are now using Magic Notes regularly to deliver faster, more human centred support. We're also launching globally, helping practitioners across the USA, EU, and Australia make a difference. About the role We're seeking a passionate and driven Customer Success Manager to champion Beam's exciting expansion into the United States with our innovative platform, Magic Notes. Working closely with an elite team and the CEO, this pivotal role will be instrumental in ensuring the success and growth of our initial US partnerships, establishing our impact, and directly contributing to our ambitious journey. You will be at the forefront of ensuring our US partners realise the full value of Magic Notes, fostering strong relationships and driving adoption within key accounts. Magic Notes is an AI powered tool, already used and loved by thousands of frontline caseworkers in the UK, designed to significantly reduce administrative burden for frontline workers across various fields. This is a hands on and high impact role where you will be responsible for onboarding new partners, driving product adoption, project managing delivery and identifying opportunities for growth. You'll be crucial in validating our impact in the US and building the foundation for long term partnerships, all while helping the frontline care sector drastically improve its delivery of care. You'll be: Spearheading Successful Onboarding: Leading the onboarding process for new US partners, both remote and in person, ensuring a smooth and effective implementation of Magic Notes. Driving Adoption: By gathering feedback, delving deep into the data and directly running training and feedback sessions with users. Cultivating Strong Partnerships: You'll go above and beyond to deliver a truly magical customer experience. From frontline workers to senior leadership, product feedback to training, you'll be in the details which matter. Demonstrating Impact: You'll lead on pilot evaluation, gathering benchmark data and analysing the impact of Magic Notes. Through clear, concise updates and reports, you'll be showcasing how impactful our partnerships can be. Identifying and Securing Growth Opportunities: Proactively identifying opportunities for account expansion, developing proposals, and working with leadership to secure long term contracts, expansion and renewals. Serving as the Voice of the Customer: With an eye for detail and relentless focus on customer experience, you'll identify and share critical learnings to inform both our product development and wider go to market strategy. Contributing to Customer Success Strategy: Helping to build and refine the customer success processes and playbooks for the US market. You'll have: Exceptional Relationship Building Skills: A natural ability to build rapport and establish trust with individuals at all levels, fostering strong connections. Top Class Communication Skills: You have outstanding written and verbal communication skills, at ease articulating complex ideas clearly and delivering engaging presentations. A Proactive Approach: You have a keen eye for customer needs and proactively find ways to improve the customer experience, from solving problems before the customer even knows they have one to finding new ways to surprise and delight. Meticulous Attention to Detail: You understand that precision matters and bring a careful eye to your work. You're ready and willing to roll up your sleeves and dive in to deliver an outstanding customer experience. An Adaptive and Growth Mindset: You thrive in a dynamic environment, are comfortable with ambiguity and are eager to learn and adapt quickly. A Genuine Passion for Impact: You are truly motivated by the opportunity to make a positive difference in the frontline care sector. Nice to have: Experience in a fast paced startup environment. Success looks like: Achieving high levels of product adoption and engagement within our initial US partner organisations. Building strong, long lasting relationships with key stakeholders. Successfully identifying and securing account renewals and expansion opportunities. Providing valuable customer insights that inform Beam's US market strategy and product development. Contributing to the development of a strong customer success function in the US. Compensation Competitive OTE of $150k (basic salary: $80,000 - $100,000) Competitive range of perks based on geography Final compensation will be determined based on the candidate's qualifications, skills, location and previous experience Application Process We have a four stage interview process, giving you plenty of time to learn about Beam while we get to know you. A 30 minute call with a member of our talent team A case study task/interview with a member of the customer success team A roleplay/presentation with members of the team and our CCO, Rachel Final round with Beam's CEO, Alex About Beam Our team of 200+ embraces a hybrid working approach, enjoying 2 3 days of vibrant collaboration in our beautiful Shoreditch co working space, fully equipped with rooftop views, an onsite barista and kitted out gym. We've picked up an armful of awards for our work, including one from our former Queen. We've also been named by WIRED as one of London's 10 hottest startups and by LinkedIn as a Top 15 UK Startup. Meanwhile, we've been covered in the media literally thousands of times, including the likes of The FT, BBC, TechCrunch, Forbes and The Guardian. We're also proud to be backed by some of the world's leading tech investors and entrepreneurs, including the founders of Calm, Shazam and Dropbox. Perks Generous EMI qualifying share options Access to therapy, coaching, classes & content - powered by Oliva Your own financial well being coach, through Bippit Generous Holiday - 25 days with 3 additional days over the Christmas period + bank holidays Work remotely up to 6 weeks a year Eligible for a 6 week sabbatical after 3 years in service Nursery scheme through Gogeta Healthcare cover through Benenden Health Enhanced parental leave: Primary Caregiver leave 18 weeks and Secondary Caregiver leave 4 weeks £200 WellBeam budget for activities enhancing wellbeing and professional development Annual membership to Shoreditch Exchange gym (London office only) Pension scheme where we contribute 3% of your salary and you contribute 5%. Free subscription to the Calm meditation app Discounted bike and accessories with Cyclescheme, and tech products with Techscheme Start your journey to a more impactful career today. We're excited to hear from you. Reasonable adjustments: Beam is committed to fostering an inclusive, diverse, and supportive work environment for all employees. This policy extends to our hiring practices. We recognise that some candidates may need additional support during their hiring process to give them the best chance of being a success. To ensure that all candidates have an equitable opportunity during their process, we are committed to providing reasonable adjustments where required. If you require a reasonable adjustment to be made during your process, please let your Talent Partner know. We encourage you to share this information, but there is no obligation to do so. Please be reassured that any reasonable adjustment requests will not be taken into account when making a decision about your candidacy.
Feb 04, 2026
Full time
At Beam, you get to do work that matters for the world. We're solving the world's toughest social problems with an incredible team, tech and AI. And we're growing fast It's not easy. Nothing worth doing ever is. Join a company at the forefront of social impact, driving first of its kind positive change. You'll be part of a high performance culture where you'll make a huge impact, rapidly progress your career, and truly enjoy your work. From top tier coaching and personal development budgets to competitive salaries, we take care of everyone who works at Beam. We've already seen incredible growth from our Magic Notes product, helping case workers save over 8 hours of admin per week. From social workers and NHS clinicians to mental health practitioners and safeguarding specialists, over 50,000 frontline workers across the UK are now using Magic Notes regularly to deliver faster, more human centred support. We're also launching globally, helping practitioners across the USA, EU, and Australia make a difference. About the role We're seeking a passionate and driven Customer Success Manager to champion Beam's exciting expansion into the United States with our innovative platform, Magic Notes. Working closely with an elite team and the CEO, this pivotal role will be instrumental in ensuring the success and growth of our initial US partnerships, establishing our impact, and directly contributing to our ambitious journey. You will be at the forefront of ensuring our US partners realise the full value of Magic Notes, fostering strong relationships and driving adoption within key accounts. Magic Notes is an AI powered tool, already used and loved by thousands of frontline caseworkers in the UK, designed to significantly reduce administrative burden for frontline workers across various fields. This is a hands on and high impact role where you will be responsible for onboarding new partners, driving product adoption, project managing delivery and identifying opportunities for growth. You'll be crucial in validating our impact in the US and building the foundation for long term partnerships, all while helping the frontline care sector drastically improve its delivery of care. You'll be: Spearheading Successful Onboarding: Leading the onboarding process for new US partners, both remote and in person, ensuring a smooth and effective implementation of Magic Notes. Driving Adoption: By gathering feedback, delving deep into the data and directly running training and feedback sessions with users. Cultivating Strong Partnerships: You'll go above and beyond to deliver a truly magical customer experience. From frontline workers to senior leadership, product feedback to training, you'll be in the details which matter. Demonstrating Impact: You'll lead on pilot evaluation, gathering benchmark data and analysing the impact of Magic Notes. Through clear, concise updates and reports, you'll be showcasing how impactful our partnerships can be. Identifying and Securing Growth Opportunities: Proactively identifying opportunities for account expansion, developing proposals, and working with leadership to secure long term contracts, expansion and renewals. Serving as the Voice of the Customer: With an eye for detail and relentless focus on customer experience, you'll identify and share critical learnings to inform both our product development and wider go to market strategy. Contributing to Customer Success Strategy: Helping to build and refine the customer success processes and playbooks for the US market. You'll have: Exceptional Relationship Building Skills: A natural ability to build rapport and establish trust with individuals at all levels, fostering strong connections. Top Class Communication Skills: You have outstanding written and verbal communication skills, at ease articulating complex ideas clearly and delivering engaging presentations. A Proactive Approach: You have a keen eye for customer needs and proactively find ways to improve the customer experience, from solving problems before the customer even knows they have one to finding new ways to surprise and delight. Meticulous Attention to Detail: You understand that precision matters and bring a careful eye to your work. You're ready and willing to roll up your sleeves and dive in to deliver an outstanding customer experience. An Adaptive and Growth Mindset: You thrive in a dynamic environment, are comfortable with ambiguity and are eager to learn and adapt quickly. A Genuine Passion for Impact: You are truly motivated by the opportunity to make a positive difference in the frontline care sector. Nice to have: Experience in a fast paced startup environment. Success looks like: Achieving high levels of product adoption and engagement within our initial US partner organisations. Building strong, long lasting relationships with key stakeholders. Successfully identifying and securing account renewals and expansion opportunities. Providing valuable customer insights that inform Beam's US market strategy and product development. Contributing to the development of a strong customer success function in the US. Compensation Competitive OTE of $150k (basic salary: $80,000 - $100,000) Competitive range of perks based on geography Final compensation will be determined based on the candidate's qualifications, skills, location and previous experience Application Process We have a four stage interview process, giving you plenty of time to learn about Beam while we get to know you. A 30 minute call with a member of our talent team A case study task/interview with a member of the customer success team A roleplay/presentation with members of the team and our CCO, Rachel Final round with Beam's CEO, Alex About Beam Our team of 200+ embraces a hybrid working approach, enjoying 2 3 days of vibrant collaboration in our beautiful Shoreditch co working space, fully equipped with rooftop views, an onsite barista and kitted out gym. We've picked up an armful of awards for our work, including one from our former Queen. We've also been named by WIRED as one of London's 10 hottest startups and by LinkedIn as a Top 15 UK Startup. Meanwhile, we've been covered in the media literally thousands of times, including the likes of The FT, BBC, TechCrunch, Forbes and The Guardian. We're also proud to be backed by some of the world's leading tech investors and entrepreneurs, including the founders of Calm, Shazam and Dropbox. Perks Generous EMI qualifying share options Access to therapy, coaching, classes & content - powered by Oliva Your own financial well being coach, through Bippit Generous Holiday - 25 days with 3 additional days over the Christmas period + bank holidays Work remotely up to 6 weeks a year Eligible for a 6 week sabbatical after 3 years in service Nursery scheme through Gogeta Healthcare cover through Benenden Health Enhanced parental leave: Primary Caregiver leave 18 weeks and Secondary Caregiver leave 4 weeks £200 WellBeam budget for activities enhancing wellbeing and professional development Annual membership to Shoreditch Exchange gym (London office only) Pension scheme where we contribute 3% of your salary and you contribute 5%. Free subscription to the Calm meditation app Discounted bike and accessories with Cyclescheme, and tech products with Techscheme Start your journey to a more impactful career today. We're excited to hear from you. Reasonable adjustments: Beam is committed to fostering an inclusive, diverse, and supportive work environment for all employees. This policy extends to our hiring practices. We recognise that some candidates may need additional support during their hiring process to give them the best chance of being a success. To ensure that all candidates have an equitable opportunity during their process, we are committed to providing reasonable adjustments where required. If you require a reasonable adjustment to be made during your process, please let your Talent Partner know. We encourage you to share this information, but there is no obligation to do so. Please be reassured that any reasonable adjustment requests will not be taken into account when making a decision about your candidacy.
Get started with your online application Not quite your dream role? Sign up to get notified when the right vacancy comes along. The Opportunity Deliveroo Advertising is building one of Europe's most modern Retail Media Networks, powered by delivery intent, rich merchant data, and a rapidly growing portfolio of endemic, FMCG, and non-endemic advertisers. As we scale, our external ecosystem - agencies, platforms, measurement providers, and technology partners - becomes an increasingly important driver of revenue growth, innovation, and market influence. To support this next phase of growth, we are creating a Head of Commercial Partnerships, Ads role within Deliveroo Advertising. This role will define how Deliveroo Ads builds and activates high-value industry partnerships - strengthening our presence across the media and data partner landscape, accelerating relevant AdTech and MarTech integrations, and supporting Sales and Strategy teams to unlock new categories of growth. The remit aligns closely with Deliveroo's collaboration with DoorDash Ads, ensuring shared ecosystem opportunities and alignment across markets. The Role As Head of Commercial Partnerships, Ads, you will build, lead, and scale Deliveroo Advertising's commercial partnership ecosystem - strengthening partner relationships, deepening platform integrations, and enabling commercial teams with the frameworks, tools, and strategic alignment required to amplify growth across FMCG, non-endemic, and endemic advertisers. This is a senior individual contributor role with significant cross-functional leadership responsibility. You will work closely with Product, Commercial Strategy, Sales, and GTM teams to ensure partnerships translate into clear commercial outcomes and sustained adoption across markets, with the opportunity to build a small team over time. What You'll Be Responsible For Partnership Strategy & Senior Partner Relationships Define and own Deliveroo Advertising's B2B partnership strategy across Demand, AdTech, MarTech, measurement, and platform partners. Build and maintain senior, executive-level partner relationships that drive advocacy, alignment, and long-term commercial value. Ensure partnership priorities align with Deliveroo Advertising's commercial objectives, annual revenue plans, and the broader Deliveroo DoorDash Ads Retail Media strategy. Act as a senior strategic counterpart to agencies and ecosystem partners, shaping joint commercial strategies and partnership plans that drive revenue growth. Partner Activation & Revenue Enablement Translate strategic partnerships into scalable revenue enablers through structured activation programmes and initiatives. Build and manage Joint Business Plans (JBPs) with priority partners to formalise collaboration, co-investment, and shared outcomes. Partner closely with Sales Directors to embed partnership initiatives into pipelines, QBRs, and planning cycles, enabling adoption and supporting revenue growth. Identify and accelerate partner-funded opportunities, innovation pilots, education programmes, and co-marketing initiatives. Own the commercial strategy and execution of Deliveroo Advertising's partnership portfolio, defining how partnerships are structured, prioritised, and scaled to drive commercial impact. Define partnership priorities, commercial models, and value exchange with ecosystem partners, in close collaboration with Revenue Operations, Strategy, and Finance. Partner with Revenue Operations to ensure partnership initiatives are supported by appropriate enablement, governance, reporting, and operational processes. Establish clear partnership rhythms and forums (e.g. executive check-ins, commercial reviews, annual planning) focused on performance, growth, and mutual value creation. Cross-Functional Leadership & Commercial Strategy (Deliveroo Ads & DoorDash Ads) Work closely with Product (Ads) to inform and influence prioritisation of partnership integrations across measurement, creative optimisation, identity, offsite, and broader AdTech interoperability. Collaborate with Commercial Strategy and Solutions GTM to embed partnerships into sales narratives, value propositions, GTM materials, and training programmes. Partner with Revenue Strategy & Enablement to ensure partnerships support monetisation logic, yield strategies, and adoption of new ad formats. Work with Commercial Operations to ensure partner workflows integrate smoothly into delivery, compliance, O2C processes, and tooling. Coordinate with DoorDash Ads partnership counterparts to share best practices, align where appropriate, and identify mutual ecosystem opportunities. Sales, Strategic Partnerships & Regional Commercial Support Act as the senior commercial partner to Sales, Strategic Partnerships, and regional teams on all ecosystem partnership matters. Support revenue growth by shaping partner-aligned commercial initiatives, co-selling motions, and category strategies in collaboration with Sales leadership. Provide strategic guidance, narratives, and deal-level support where partnerships materially influence commercial outcomes. Work with Revenue Operations to ensure frontline teams are effectively supported through playbooks, tooling, and training. New Partnership Development Build a structured evaluation framework to assess potential partners based on revenue impact, strategic alignment, advertiser demand, and integration feasibility. Partner with Commercial Strategy, Product, Sales, and Finance to assess where partner innovation can accelerate Deliveroo Advertising's commercial roadmap. Lead commercial diligence, partner structuring, and internal recommendation processes for new partnership opportunities. Measures of Success Growth in partner-enabled revenue across Deliveroo Advertising Number, quality, and utilisation of active Joint Business Plans Increased partner advocacy, education, and strategic alignment across agencies and holding groups Adoption of partnership-led commercial initiatives by Sales teams Reduced time-to-activation and increased utilisation of partner capabilities Strong cross-functional stakeholder satisfaction across Ads, Sales, Product, GTM, and DoorDash Ads Increased visibility and influence of Deliveroo Advertising across the retail media and Media Platform ecosystem About Deliveroo Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information. Diversity At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry. We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed. A competitive and comprehensive compensation and benefits package Compensation We aim to pay every employee competitively for the role they are performing in their respective location Depending on role and location, some employees may be eligible for an annual cash bonus, sign-on bonus or relocation support Up to 5% matched pension contributions Equity Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success Food Free Deliveroo Plus: free delivery and access to special offers Team lunches from the best local restaurants Time away 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo One day of paid leave per year to volunteer with a registered charity Funded single cover healthcare on our core plan, with the option to add family members at own cost On-site gym (HQ), discounted external gym membership Access to wellbeing apps such as LesMills+, Strava, Headspace, Yogaia via GymPass . click apply for full job details
Feb 04, 2026
Full time
Get started with your online application Not quite your dream role? Sign up to get notified when the right vacancy comes along. The Opportunity Deliveroo Advertising is building one of Europe's most modern Retail Media Networks, powered by delivery intent, rich merchant data, and a rapidly growing portfolio of endemic, FMCG, and non-endemic advertisers. As we scale, our external ecosystem - agencies, platforms, measurement providers, and technology partners - becomes an increasingly important driver of revenue growth, innovation, and market influence. To support this next phase of growth, we are creating a Head of Commercial Partnerships, Ads role within Deliveroo Advertising. This role will define how Deliveroo Ads builds and activates high-value industry partnerships - strengthening our presence across the media and data partner landscape, accelerating relevant AdTech and MarTech integrations, and supporting Sales and Strategy teams to unlock new categories of growth. The remit aligns closely with Deliveroo's collaboration with DoorDash Ads, ensuring shared ecosystem opportunities and alignment across markets. The Role As Head of Commercial Partnerships, Ads, you will build, lead, and scale Deliveroo Advertising's commercial partnership ecosystem - strengthening partner relationships, deepening platform integrations, and enabling commercial teams with the frameworks, tools, and strategic alignment required to amplify growth across FMCG, non-endemic, and endemic advertisers. This is a senior individual contributor role with significant cross-functional leadership responsibility. You will work closely with Product, Commercial Strategy, Sales, and GTM teams to ensure partnerships translate into clear commercial outcomes and sustained adoption across markets, with the opportunity to build a small team over time. What You'll Be Responsible For Partnership Strategy & Senior Partner Relationships Define and own Deliveroo Advertising's B2B partnership strategy across Demand, AdTech, MarTech, measurement, and platform partners. Build and maintain senior, executive-level partner relationships that drive advocacy, alignment, and long-term commercial value. Ensure partnership priorities align with Deliveroo Advertising's commercial objectives, annual revenue plans, and the broader Deliveroo DoorDash Ads Retail Media strategy. Act as a senior strategic counterpart to agencies and ecosystem partners, shaping joint commercial strategies and partnership plans that drive revenue growth. Partner Activation & Revenue Enablement Translate strategic partnerships into scalable revenue enablers through structured activation programmes and initiatives. Build and manage Joint Business Plans (JBPs) with priority partners to formalise collaboration, co-investment, and shared outcomes. Partner closely with Sales Directors to embed partnership initiatives into pipelines, QBRs, and planning cycles, enabling adoption and supporting revenue growth. Identify and accelerate partner-funded opportunities, innovation pilots, education programmes, and co-marketing initiatives. Own the commercial strategy and execution of Deliveroo Advertising's partnership portfolio, defining how partnerships are structured, prioritised, and scaled to drive commercial impact. Define partnership priorities, commercial models, and value exchange with ecosystem partners, in close collaboration with Revenue Operations, Strategy, and Finance. Partner with Revenue Operations to ensure partnership initiatives are supported by appropriate enablement, governance, reporting, and operational processes. Establish clear partnership rhythms and forums (e.g. executive check-ins, commercial reviews, annual planning) focused on performance, growth, and mutual value creation. Cross-Functional Leadership & Commercial Strategy (Deliveroo Ads & DoorDash Ads) Work closely with Product (Ads) to inform and influence prioritisation of partnership integrations across measurement, creative optimisation, identity, offsite, and broader AdTech interoperability. Collaborate with Commercial Strategy and Solutions GTM to embed partnerships into sales narratives, value propositions, GTM materials, and training programmes. Partner with Revenue Strategy & Enablement to ensure partnerships support monetisation logic, yield strategies, and adoption of new ad formats. Work with Commercial Operations to ensure partner workflows integrate smoothly into delivery, compliance, O2C processes, and tooling. Coordinate with DoorDash Ads partnership counterparts to share best practices, align where appropriate, and identify mutual ecosystem opportunities. Sales, Strategic Partnerships & Regional Commercial Support Act as the senior commercial partner to Sales, Strategic Partnerships, and regional teams on all ecosystem partnership matters. Support revenue growth by shaping partner-aligned commercial initiatives, co-selling motions, and category strategies in collaboration with Sales leadership. Provide strategic guidance, narratives, and deal-level support where partnerships materially influence commercial outcomes. Work with Revenue Operations to ensure frontline teams are effectively supported through playbooks, tooling, and training. New Partnership Development Build a structured evaluation framework to assess potential partners based on revenue impact, strategic alignment, advertiser demand, and integration feasibility. Partner with Commercial Strategy, Product, Sales, and Finance to assess where partner innovation can accelerate Deliveroo Advertising's commercial roadmap. Lead commercial diligence, partner structuring, and internal recommendation processes for new partnership opportunities. Measures of Success Growth in partner-enabled revenue across Deliveroo Advertising Number, quality, and utilisation of active Joint Business Plans Increased partner advocacy, education, and strategic alignment across agencies and holding groups Adoption of partnership-led commercial initiatives by Sales teams Reduced time-to-activation and increased utilisation of partner capabilities Strong cross-functional stakeholder satisfaction across Ads, Sales, Product, GTM, and DoorDash Ads Increased visibility and influence of Deliveroo Advertising across the retail media and Media Platform ecosystem About Deliveroo Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information. Diversity At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry. We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed. A competitive and comprehensive compensation and benefits package Compensation We aim to pay every employee competitively for the role they are performing in their respective location Depending on role and location, some employees may be eligible for an annual cash bonus, sign-on bonus or relocation support Up to 5% matched pension contributions Equity Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success Food Free Deliveroo Plus: free delivery and access to special offers Team lunches from the best local restaurants Time away 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo One day of paid leave per year to volunteer with a registered charity Funded single cover healthcare on our core plan, with the option to add family members at own cost On-site gym (HQ), discounted external gym membership Access to wellbeing apps such as LesMills+, Strava, Headspace, Yogaia via GymPass . click apply for full job details
Overview Salary Basis Per annum Enhancements/Additional Payments 1 Saturday in 2 uplift Leave Entitlement 26 days Application Deadline 03/04/2025, 23:55 Anticipated Interview Date(s) TBC About the Borough In Sutton, there is much for us to be proud of both as a council and as a borough. This includes high levels of resident satisfaction, the quality of our services, our success in addressing our financial challenges to date, the way that we involve and engage with residents on key issues facing the borough, and the enthusiastic and motivated staff that we employ. Looking ahead, there are plans for the delivery of new homes and new schools and the London Cancer Hub is being developed, while the Council is also seen as a driving force within the South London Partnership of five outer south west London boroughs focused on strategic growth, regeneration and investment. All of this demonstrates a good track record and an authority that is ambitious and set to deliver more improvements for the borough. We've set out our vision for the future of Sutton in our corporate plan - Ambitious for Sutton. This strategic plan will shape the outcomes we achieve, the services we provide, and the impact we have on residents, to make Sutton a great place to live, work and raise a family. Situated in Zone 5, Sutton is less than 30 minutes by train from central London, and south and south west London are easily accessible by public transport. There are 10 train stations which serve key neighbourhoods within the borough providing direct connections to London Victoria, London Bridge, London Blackfriars and St Pancras International. Sutton also has direct rail connections with Epsom, Dorking, Guildford and Horsham, as well as Wimbledon for an interchange with the London Underground and West Croydon for the London Overground. There's also an extensive road network which provides close and easy access to the M25 and M23. About the Role and our Ideal Candidate An exciting opportunity has arisen within Sutton Council's Cultural Services team for a Customer Service Officer with a focus on supporting our Heritage Service. Working closely under the direction of the Heritage Service, you will be responsible for delivering frontline objectives around service development, public engagement and volunteering, and the day-to-day management of Sutton's heritage buildings. You must be a team player and have excellent interpersonal skills to communicate with a diverse range of customers, volunteers, partner agencies and other council departments. You will be an ambassador for providing excellent customer care, as well as help to deliver events and activities that increase engagement. You will be required to handle customer information records in accordance with data protection and information governance procedures. You will need to be confident in using IT for your own work and in helping volunteers use IT specialist equipment, systems and software. You will make the heritage houses a welcoming and vibrant place that people want to use and enjoy. Flexibility is key as you will be asked to cover at any of the heritage houses across the borough, and shifts will include weekends. The role requires a degree of multi-tasking and working under pressure during busy times. This role is not a traditional customer service role and no two days are the same. A Heritage qualification or Heritage experience will be an advantage. Working pattern required is Every Thursday,Friday and alternative Saturdays About Us Sutton Council's Cultural Services is made up of a network of eight public libraries, three heritage houses and a year-round cultural programme for all ages. Cultural Services provide a key part of community life in Sutton, supporting everything from early years development, digital literacy and community activities, to study space, cultural celebrations and access to Council services. Sutton Council's Cultural Framework sets out the Council's ambition to expand cultural activity in Sutton, supporting the Borough's approach to developing place, economic growth and community cohesion. Our Offer To You As an organisation that values and nurtures talent, we're committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We're constantly striving to improve our ways of working so putting your ideas across - however big or small - will be fully encouraged and supported by your colleagues and our dynamic and experienced management team. In addition, we offer a modern and flexible working environment for our staff, supported by our IT infrastructure, including Google Chromebooks and Google Apps. Our Flexible Working - Smarter Working Scheme embraces new ways of working. It provides improved work life balance for our staff as it allows staff to work from a variety of locations and staff are not required to work within the office 5 days a week. Employees have access to a wide range of benefits, some of which include: Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply) General Council Flexi-time (Please note, this applies to roles at grades 1-9 only) Public Health Service Localised Flexi-time Scheme - accrual of up to 5 days per year Three volunteering days per year in Sutton Comprehensive learning and development programme Local and national discounts for shopping, eating out and leisure activities Interest free season ticket loans Local Government Pension Scheme Car parking scheme Bicycle loan facilities and cycle to work scheme Zip car scheme Free eye tests and contribution towards glasses Confidential wellbeing and counselling support Subsidised gym membership Application Process Please apply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please ensure you refer to the requirements outlined in the job profile when completing your application. To support our diversity agenda and reduce the risk of bias in our recruitment activities, our short listing process completely anonymises personal information that can identify job applicants e.g. name, title etc. Our hiring managers review and short list applications based on the information provided as part of your application as to how well you meet the requirements and criteria for the role, as outlined in the job profile. The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment. Additional Information We pride ourselves on being a diverse, inclusive and welcoming Borough and we aim to create a workforce which reflects the community we serve - the key highlights from our recent Equalities Workforce Report can be seen here. We are respectful of difference and realise the positive value of diversity in our workforce. We welcome and encourage job applications from people of all backgrounds and particularly welcome applications from Black, Asian and Minority Ethnic candidates and disabled candidates, as these groups are currently under-represented in our workforce. As part of our Disability Confident Committed status, we guarantee to interview all disabled applicants who meet the minimum/essential criteria for the role. We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums, and inclusive staff networks who help drive our diversity agenda. The UK has introduced a new points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking theGOV.UK website for right to work guidance. This opportunity is closed to applications.
Feb 03, 2026
Full time
Overview Salary Basis Per annum Enhancements/Additional Payments 1 Saturday in 2 uplift Leave Entitlement 26 days Application Deadline 03/04/2025, 23:55 Anticipated Interview Date(s) TBC About the Borough In Sutton, there is much for us to be proud of both as a council and as a borough. This includes high levels of resident satisfaction, the quality of our services, our success in addressing our financial challenges to date, the way that we involve and engage with residents on key issues facing the borough, and the enthusiastic and motivated staff that we employ. Looking ahead, there are plans for the delivery of new homes and new schools and the London Cancer Hub is being developed, while the Council is also seen as a driving force within the South London Partnership of five outer south west London boroughs focused on strategic growth, regeneration and investment. All of this demonstrates a good track record and an authority that is ambitious and set to deliver more improvements for the borough. We've set out our vision for the future of Sutton in our corporate plan - Ambitious for Sutton. This strategic plan will shape the outcomes we achieve, the services we provide, and the impact we have on residents, to make Sutton a great place to live, work and raise a family. Situated in Zone 5, Sutton is less than 30 minutes by train from central London, and south and south west London are easily accessible by public transport. There are 10 train stations which serve key neighbourhoods within the borough providing direct connections to London Victoria, London Bridge, London Blackfriars and St Pancras International. Sutton also has direct rail connections with Epsom, Dorking, Guildford and Horsham, as well as Wimbledon for an interchange with the London Underground and West Croydon for the London Overground. There's also an extensive road network which provides close and easy access to the M25 and M23. About the Role and our Ideal Candidate An exciting opportunity has arisen within Sutton Council's Cultural Services team for a Customer Service Officer with a focus on supporting our Heritage Service. Working closely under the direction of the Heritage Service, you will be responsible for delivering frontline objectives around service development, public engagement and volunteering, and the day-to-day management of Sutton's heritage buildings. You must be a team player and have excellent interpersonal skills to communicate with a diverse range of customers, volunteers, partner agencies and other council departments. You will be an ambassador for providing excellent customer care, as well as help to deliver events and activities that increase engagement. You will be required to handle customer information records in accordance with data protection and information governance procedures. You will need to be confident in using IT for your own work and in helping volunteers use IT specialist equipment, systems and software. You will make the heritage houses a welcoming and vibrant place that people want to use and enjoy. Flexibility is key as you will be asked to cover at any of the heritage houses across the borough, and shifts will include weekends. The role requires a degree of multi-tasking and working under pressure during busy times. This role is not a traditional customer service role and no two days are the same. A Heritage qualification or Heritage experience will be an advantage. Working pattern required is Every Thursday,Friday and alternative Saturdays About Us Sutton Council's Cultural Services is made up of a network of eight public libraries, three heritage houses and a year-round cultural programme for all ages. Cultural Services provide a key part of community life in Sutton, supporting everything from early years development, digital literacy and community activities, to study space, cultural celebrations and access to Council services. Sutton Council's Cultural Framework sets out the Council's ambition to expand cultural activity in Sutton, supporting the Borough's approach to developing place, economic growth and community cohesion. Our Offer To You As an organisation that values and nurtures talent, we're committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We're constantly striving to improve our ways of working so putting your ideas across - however big or small - will be fully encouraged and supported by your colleagues and our dynamic and experienced management team. In addition, we offer a modern and flexible working environment for our staff, supported by our IT infrastructure, including Google Chromebooks and Google Apps. Our Flexible Working - Smarter Working Scheme embraces new ways of working. It provides improved work life balance for our staff as it allows staff to work from a variety of locations and staff are not required to work within the office 5 days a week. Employees have access to a wide range of benefits, some of which include: Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply) General Council Flexi-time (Please note, this applies to roles at grades 1-9 only) Public Health Service Localised Flexi-time Scheme - accrual of up to 5 days per year Three volunteering days per year in Sutton Comprehensive learning and development programme Local and national discounts for shopping, eating out and leisure activities Interest free season ticket loans Local Government Pension Scheme Car parking scheme Bicycle loan facilities and cycle to work scheme Zip car scheme Free eye tests and contribution towards glasses Confidential wellbeing and counselling support Subsidised gym membership Application Process Please apply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please ensure you refer to the requirements outlined in the job profile when completing your application. To support our diversity agenda and reduce the risk of bias in our recruitment activities, our short listing process completely anonymises personal information that can identify job applicants e.g. name, title etc. Our hiring managers review and short list applications based on the information provided as part of your application as to how well you meet the requirements and criteria for the role, as outlined in the job profile. The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment. Additional Information We pride ourselves on being a diverse, inclusive and welcoming Borough and we aim to create a workforce which reflects the community we serve - the key highlights from our recent Equalities Workforce Report can be seen here. We are respectful of difference and realise the positive value of diversity in our workforce. We welcome and encourage job applications from people of all backgrounds and particularly welcome applications from Black, Asian and Minority Ethnic candidates and disabled candidates, as these groups are currently under-represented in our workforce. As part of our Disability Confident Committed status, we guarantee to interview all disabled applicants who meet the minimum/essential criteria for the role. We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums, and inclusive staff networks who help drive our diversity agenda. The UK has introduced a new points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking theGOV.UK website for right to work guidance. This opportunity is closed to applications.
Belfast, Northern Ireland, United Kingdom Join TRG Screen: Building World-Class Teams. One Expert at a Time. Are you ready to be part of a dynamic team at the forefront of subscription spend management innovation? At TRG Screen, we're not just redefining how organizations manage their subscription expenses - we're shaping the future of the industry. With cutting-edge solutions and a commitment to excellence, we empower businesses around the globe to optimize their subscription investments and drive sustainable growth. Join us in our mission to revolutionize subscription management and make a meaningful impact on the way businesses access and utilize critical information. At TRG Screen, your talent and ambition will find a home, where opportunities for growth and advancement abound. About TRG Screen TRG Screen is the leading provider of market data and subscription management technology and automation solutions, tailored to the unique needs of financial institutions and legal firms. Our integrated suite of solutions includes market data and subscription spend management, usage management, compliance reporting, and comprehensive managed services, which hundreds of clients worldwide use to remove cumbersome and inaccurate manual processes and gain control over market data and subscription costs at scale. For more than 25 years, TRG Screen has enabled businesses who rely on market data to monitor and strategically manage spending and usage of data and information services, including market data, research, software licenses, consulting and other necessary corporate expenses. TRG Screen solutions give decisionmakers full transparency into subscription spend and usage, enabling them to proactively manage subscription costs at scale, conduct more informed vendor negotiations, improve governance, and avoid unnecessary spending on these mission critical business services. TRG Screen is headquartered in New York City, with offices in Europe and Asia, as well as a 24x7 client support center in Bangalore, India. TRG Screen is a portfolio company of Vista Equity Partners, one of the world's largest and most respected private equity firms. The Role TRG Screen are searching for a Senior DevOps Engineer, who will be responsible for driving the automation, tooling, and infrastructure that powers our platform's deployment, monitoring, and operations. Sitting within our CloudOps team, you'll partner with engineering teams to ensure reliability, compliance, and security while mentoring team members and leading critical infrastructure initiatives. Responsibilities Infrastructure & Platform Design and implement scalable, cloud-native infrastructure using Infrastructure as Code (Terraform, CloudFormation) Lead architectural decisions for platform reliability, security, and performance Own critical infrastructure components and drive standards across the organization Manage containerized applications running in Docker Be able to troubleshoot application components such as connectivity to RabbitMQ or remote sftp servers. 2. CI/CD & Automation Build and optimize CI/CD pipelines for maximum deployment velocity and safety Implement GitOps practices and automate operational workflows Develop custom tooling, dashboards, and scripts to enhance team productivity 3. Security & Compliance Integrate security guardrails early in the development lifecycle (DevSecOps) Maintain system hardening, patching, and compliance requirements Develop and validate disaster recovery and fault tolerance strategies Ability to create detailed technical documentation, such as runbooks, for complex deployments. Mentor junior engineers and promote engineering best practices Partner with architects and security teams on platform evolution Create clear documentation for operational procedures and architecture decisions Qualifications and Experience 6+ years with Infrastructure as Code tools (Terraform, Ansible, Pulumi) 3+ years with container orchestration (Kubernetes, EKS, etc) Deep understanding of cloud platforms (AWS or Azure) and cloud-native patterns Proven track record building and maintaining CI/CD pipelines (GitHub Actions, GitLab CI, Azure DevOps, Jenkins) Experience withconfiguration managementtools such asChef / Puppet Strong proficiency in scripting/programming (Python, Go, or similar) Experience with observability platforms (Datadog, New Relic, Prometheus/Grafana) Knowledge of microservices architecture and service mesh technologies Understanding of security best practices and compliance frameworks Comfortable with asynchronous collaboration tools (Slack, Teams) Agile mindset with focus on iterative delivery Ability to evaluate and adopt new technologies strategically Nice to Have Experience with platform engineering and internal developer platforms Knowledge of GitOps tools (ArgoCD, Flux) Familiarity with policy-as-code (OPA, Kyverno) Experience with FinOps and cloud cost optimization Contributions to open-source DevOps projects Familiarity with Docker image pipelines and artifact repositories Salary Range Join TRG Screen and unlock your potential in an environment where innovation thrives, opportunities abound, and your contributions make a difference. We are an equal opportunities employer. We recognise and value the power of diversity in our workplace and are committed to being an employer of choice for everyone. We welcome and encourage applicants from all backgrounds. All applications for employment are considered strictly on the basis of merit. At TRG Screen, we understand that diverse and inclusive teams are not just beneficial, they are essential to our success. We recognize that embracing diverse perspectives, backgrounds, and experiences fosters innovation, enhances problem-solving capabilities, and drives better business outcomes. By cultivating a culture of inclusion where every voice is heard and valued, we empower our world class teams to thrive, excel, and drive positive change. We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply.
Feb 03, 2026
Full time
Belfast, Northern Ireland, United Kingdom Join TRG Screen: Building World-Class Teams. One Expert at a Time. Are you ready to be part of a dynamic team at the forefront of subscription spend management innovation? At TRG Screen, we're not just redefining how organizations manage their subscription expenses - we're shaping the future of the industry. With cutting-edge solutions and a commitment to excellence, we empower businesses around the globe to optimize their subscription investments and drive sustainable growth. Join us in our mission to revolutionize subscription management and make a meaningful impact on the way businesses access and utilize critical information. At TRG Screen, your talent and ambition will find a home, where opportunities for growth and advancement abound. About TRG Screen TRG Screen is the leading provider of market data and subscription management technology and automation solutions, tailored to the unique needs of financial institutions and legal firms. Our integrated suite of solutions includes market data and subscription spend management, usage management, compliance reporting, and comprehensive managed services, which hundreds of clients worldwide use to remove cumbersome and inaccurate manual processes and gain control over market data and subscription costs at scale. For more than 25 years, TRG Screen has enabled businesses who rely on market data to monitor and strategically manage spending and usage of data and information services, including market data, research, software licenses, consulting and other necessary corporate expenses. TRG Screen solutions give decisionmakers full transparency into subscription spend and usage, enabling them to proactively manage subscription costs at scale, conduct more informed vendor negotiations, improve governance, and avoid unnecessary spending on these mission critical business services. TRG Screen is headquartered in New York City, with offices in Europe and Asia, as well as a 24x7 client support center in Bangalore, India. TRG Screen is a portfolio company of Vista Equity Partners, one of the world's largest and most respected private equity firms. The Role TRG Screen are searching for a Senior DevOps Engineer, who will be responsible for driving the automation, tooling, and infrastructure that powers our platform's deployment, monitoring, and operations. Sitting within our CloudOps team, you'll partner with engineering teams to ensure reliability, compliance, and security while mentoring team members and leading critical infrastructure initiatives. Responsibilities Infrastructure & Platform Design and implement scalable, cloud-native infrastructure using Infrastructure as Code (Terraform, CloudFormation) Lead architectural decisions for platform reliability, security, and performance Own critical infrastructure components and drive standards across the organization Manage containerized applications running in Docker Be able to troubleshoot application components such as connectivity to RabbitMQ or remote sftp servers. 2. CI/CD & Automation Build and optimize CI/CD pipelines for maximum deployment velocity and safety Implement GitOps practices and automate operational workflows Develop custom tooling, dashboards, and scripts to enhance team productivity 3. Security & Compliance Integrate security guardrails early in the development lifecycle (DevSecOps) Maintain system hardening, patching, and compliance requirements Develop and validate disaster recovery and fault tolerance strategies Ability to create detailed technical documentation, such as runbooks, for complex deployments. Mentor junior engineers and promote engineering best practices Partner with architects and security teams on platform evolution Create clear documentation for operational procedures and architecture decisions Qualifications and Experience 6+ years with Infrastructure as Code tools (Terraform, Ansible, Pulumi) 3+ years with container orchestration (Kubernetes, EKS, etc) Deep understanding of cloud platforms (AWS or Azure) and cloud-native patterns Proven track record building and maintaining CI/CD pipelines (GitHub Actions, GitLab CI, Azure DevOps, Jenkins) Experience withconfiguration managementtools such asChef / Puppet Strong proficiency in scripting/programming (Python, Go, or similar) Experience with observability platforms (Datadog, New Relic, Prometheus/Grafana) Knowledge of microservices architecture and service mesh technologies Understanding of security best practices and compliance frameworks Comfortable with asynchronous collaboration tools (Slack, Teams) Agile mindset with focus on iterative delivery Ability to evaluate and adopt new technologies strategically Nice to Have Experience with platform engineering and internal developer platforms Knowledge of GitOps tools (ArgoCD, Flux) Familiarity with policy-as-code (OPA, Kyverno) Experience with FinOps and cloud cost optimization Contributions to open-source DevOps projects Familiarity with Docker image pipelines and artifact repositories Salary Range Join TRG Screen and unlock your potential in an environment where innovation thrives, opportunities abound, and your contributions make a difference. We are an equal opportunities employer. We recognise and value the power of diversity in our workplace and are committed to being an employer of choice for everyone. We welcome and encourage applicants from all backgrounds. All applications for employment are considered strictly on the basis of merit. At TRG Screen, we understand that diverse and inclusive teams are not just beneficial, they are essential to our success. We recognize that embracing diverse perspectives, backgrounds, and experiences fosters innovation, enhances problem-solving capabilities, and drives better business outcomes. By cultivating a culture of inclusion where every voice is heard and valued, we empower our world class teams to thrive, excel, and drive positive change. We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply.
The essentials Permanent, full-time (part-time considered) £32,000 - £35,000 (depending on experience) Hybrid working with 2 days per week based in our Bath office Expected start date of 26th May 2026 The Geological Society Publishing House has an exciting opportunity within the publishing operations team for a Publishing Platform Lead to maintain our established flagship publishing platform the Lyell Collection. Who are we? Founded in 1807, we are the oldest geological society in the world. Today, we are a world-leading communicator of Earth science through publishing, library and information services, cutting-edge scientific conferences, education activities and outreach to the general public. We also provide impartial scientific information and evidence to support policy-making and public debate about the challenges facing humanity. We have a membership (Fellowship) of c. 12,000, more than 2,000 of whom are based outside the UK. Approximately 3,000 are Chartered Geologists or Chartered Scientists - professionals who have demonstrated a high level of technical competence in their field and a commitment to professional ethics. We have been a major publisher within the community since 1811. An independent and international publisher, we are dedicated to providing a high-quality service to geoscientists globally and any surplus is invested to support our discipline. We publish a diverse range of books and journals on the Lyell Collection, with over 10,000 pages of new peer-reviewed geoscience literature being made available every year. Overall responsibilities / requirements To oversee the smooth running of the Society s publishing platform, which showcases our portfolio of online titles. Reporting to the Head of Publishing Operations (HoPO), you will be chiefly responsible for the management, support and maintenance of the Atypon powered Lyell Collection platform. You will collaborate with vendors and internal stakeholders to ensure seamless operations and stay up to date with the latest emerging platform technologies. You will be responsible for maintaining the Society s online publishing platforms, so an understanding of a range of standard integrations, workflows, html and XML is essential. Key accountabilities Platform maintenance Oversee and maintain the Atypon Web Admin Tool (WAT) for the Society s scholarly book and journal platform. Manage a queue of platform maintenance and change requests, including triage, feasibility analysis, testing and quality assurance. Serve as the primary point of contact for reporting platform issues to Atypon (the hosting provider), managing communications, and monitoring the support ticket system to ensure timely resolution. Provide technical support and troubleshoot platform issues reported internally and communicate resolution statuses. Support development of new platform features and assist with implementation and QA. Maintain, validate, edit, and troubleshoot JATS XML while staying current with JATS and NISO standards and ensuring vendor compliance. Set up new pages and journal/book series sites within the platform as needed, ensuring all new website content is consistent with site templates and branding. Ensure that any new developments are tested and work as per requirements, utilizing the test facilities of the platform via sandbox areas. Third party tools and services Act as the point of contact with vendors who provide supporting or downstream services for the Lyell Collection, e.g. CrossRef, Digital Science, indexing services etc. Oversee the smooth deposit of selected content via Zipline into the GeoScienceWorld (GSW) platform, hosted by Silverchair. This is published via multiresolution doi on both the Lyell Collection and GSW. Accessibility Manage web accessibility compliance in collaboration with internal teams and external vendors by overseeing the implementation of necessary improvements in line with publishing standards and directives. Check that any changes in XML tagging or online display meet accessibility requirements. The duties and responsibilities highlighted in this Job Description are indicative and may vary over time. As required, post holders are expected to undertake other duties and responsibilities relevant to the nature, level and scope of the post. What we re looking for We recognise that the right person for this role may not meet all of the criteria but may also bring different strengths and experience. If you demonstrate most skills and are eager to work for the Society, please do go ahead and apply. Essential Experience with STM publishing platforms (Atypon greatly preferred) Strong working knowledge of JATS (and BITS) XML and HTML Experience at working with CrossRef and content registration Experience with web accessibility standards (WCAG), including their application in evaluating, developing, or maintaining accessible digital content and platforms. Experience in QA testing, issue identification, and reporting to support platform quality and improvement. Excellent IT proficiency and full familiarity with the normal range of office/publishing software Strong troubleshooting, analytical, and problem-solving skills. Skilled in workflow documentation and technical communication. Effective facilitator and communicator with both technical and non-technical audiences. Organized, deadline-oriented, and able to manage multiple priorities. Graduate (or higher) level qualification Desirable Experience with Atypon s WAT publishing platform experience console Experience with Atypon Insights reporting system Publishing platform experience Multiresolution DOI knowledge Experience using ticketed support systems, such as JIRA, Freshdesk, Salesforce Google Analytics Strong project management skills Experience collaborating across teams and an ability to contribute to a culture of continuous improvement Experience of working for a learned or professional society (or other charitable organisation with trustees, committees and volunteers) Ability to update accessibility statements and VPATs. Person specification Excellent interpersonal skills, and a commitment to collaborative working across the Society Self-motivated, proactive, with the confidence to act independently and with a flexible approach A commitment to personal development and learning Ability to work under pressure and to deadlines, prioritising work accordingly Positivity and enthusiasm A bit about us The Geological Society is a registered charity and employs just under 60 staff at its offices in London and Bath. The Society Publishing House is based in Bath, from where we provide a full publishing service to an international geoscience community across a portfolio of books, journals, and associated products. As an employee conscious company, we invest in our staff by emphasising training, growth and progression in every role. We firmly believe in creating a positive workplace wellbeing culture and offer a range of benefits to our staff including: 25 days basic holiday entitlement when you start, increasing up to 30 days with continued service (pro-rated for part-time staff) Option to purchase up to 2 days extra holiday days per year Contributary pension scheme with 10% employer contribution Access to 24/7 online GP with mental health & wellbeing counselling Free premium Headspace account for you and 2 members of friends/family Discounts and recognitions scheme Cycle to Work scheme Season Ticket Loan scheme Life Assurance and Income Protection schemes Free access to Royal Academy exhibitions Free Geological Society Fellow membership for qualified staff The Society is committed to fostering an inclusive culture that promotes equality, values diversity and maintains a harmonious inclusive environment in which the rights and dignity of all its members visitors and staff are respected. We are an equal opportunities employer and the post-holder will be expected to adhere to and support the Society s commitment to diversity, equality and inclusion. How to apply To apply for this position, please click the 'Apply' button above to be taken through to our recruitment page with full contact details. As part of our inclusive recruitment initiative, we have introduced the concept of anonymous recruiting in order to evaluate applicants solely on their skills and experience. With this in mind, we encourage you to: Anonymise your application by stating only your initials in your CV (including your file name) and cover letter. State your initials only in the subject line when sending your application. Ensure that you have included your contact email and number, as well as dates when you will not be available or might have difficulty with the indicative timetable. First round interviews will take place remotely. Please let us know if you will require any special provisions to be made should you be called for an interview. We regret that unsuccessful candidates will not be contacted. All applicants must have the right to work in the UK. We are currently unable to support visa applications. . click apply for full job details
Jan 30, 2026
Full time
The essentials Permanent, full-time (part-time considered) £32,000 - £35,000 (depending on experience) Hybrid working with 2 days per week based in our Bath office Expected start date of 26th May 2026 The Geological Society Publishing House has an exciting opportunity within the publishing operations team for a Publishing Platform Lead to maintain our established flagship publishing platform the Lyell Collection. Who are we? Founded in 1807, we are the oldest geological society in the world. Today, we are a world-leading communicator of Earth science through publishing, library and information services, cutting-edge scientific conferences, education activities and outreach to the general public. We also provide impartial scientific information and evidence to support policy-making and public debate about the challenges facing humanity. We have a membership (Fellowship) of c. 12,000, more than 2,000 of whom are based outside the UK. Approximately 3,000 are Chartered Geologists or Chartered Scientists - professionals who have demonstrated a high level of technical competence in their field and a commitment to professional ethics. We have been a major publisher within the community since 1811. An independent and international publisher, we are dedicated to providing a high-quality service to geoscientists globally and any surplus is invested to support our discipline. We publish a diverse range of books and journals on the Lyell Collection, with over 10,000 pages of new peer-reviewed geoscience literature being made available every year. Overall responsibilities / requirements To oversee the smooth running of the Society s publishing platform, which showcases our portfolio of online titles. Reporting to the Head of Publishing Operations (HoPO), you will be chiefly responsible for the management, support and maintenance of the Atypon powered Lyell Collection platform. You will collaborate with vendors and internal stakeholders to ensure seamless operations and stay up to date with the latest emerging platform technologies. You will be responsible for maintaining the Society s online publishing platforms, so an understanding of a range of standard integrations, workflows, html and XML is essential. Key accountabilities Platform maintenance Oversee and maintain the Atypon Web Admin Tool (WAT) for the Society s scholarly book and journal platform. Manage a queue of platform maintenance and change requests, including triage, feasibility analysis, testing and quality assurance. Serve as the primary point of contact for reporting platform issues to Atypon (the hosting provider), managing communications, and monitoring the support ticket system to ensure timely resolution. Provide technical support and troubleshoot platform issues reported internally and communicate resolution statuses. Support development of new platform features and assist with implementation and QA. Maintain, validate, edit, and troubleshoot JATS XML while staying current with JATS and NISO standards and ensuring vendor compliance. Set up new pages and journal/book series sites within the platform as needed, ensuring all new website content is consistent with site templates and branding. Ensure that any new developments are tested and work as per requirements, utilizing the test facilities of the platform via sandbox areas. Third party tools and services Act as the point of contact with vendors who provide supporting or downstream services for the Lyell Collection, e.g. CrossRef, Digital Science, indexing services etc. Oversee the smooth deposit of selected content via Zipline into the GeoScienceWorld (GSW) platform, hosted by Silverchair. This is published via multiresolution doi on both the Lyell Collection and GSW. Accessibility Manage web accessibility compliance in collaboration with internal teams and external vendors by overseeing the implementation of necessary improvements in line with publishing standards and directives. Check that any changes in XML tagging or online display meet accessibility requirements. The duties and responsibilities highlighted in this Job Description are indicative and may vary over time. As required, post holders are expected to undertake other duties and responsibilities relevant to the nature, level and scope of the post. What we re looking for We recognise that the right person for this role may not meet all of the criteria but may also bring different strengths and experience. If you demonstrate most skills and are eager to work for the Society, please do go ahead and apply. Essential Experience with STM publishing platforms (Atypon greatly preferred) Strong working knowledge of JATS (and BITS) XML and HTML Experience at working with CrossRef and content registration Experience with web accessibility standards (WCAG), including their application in evaluating, developing, or maintaining accessible digital content and platforms. Experience in QA testing, issue identification, and reporting to support platform quality and improvement. Excellent IT proficiency and full familiarity with the normal range of office/publishing software Strong troubleshooting, analytical, and problem-solving skills. Skilled in workflow documentation and technical communication. Effective facilitator and communicator with both technical and non-technical audiences. Organized, deadline-oriented, and able to manage multiple priorities. Graduate (or higher) level qualification Desirable Experience with Atypon s WAT publishing platform experience console Experience with Atypon Insights reporting system Publishing platform experience Multiresolution DOI knowledge Experience using ticketed support systems, such as JIRA, Freshdesk, Salesforce Google Analytics Strong project management skills Experience collaborating across teams and an ability to contribute to a culture of continuous improvement Experience of working for a learned or professional society (or other charitable organisation with trustees, committees and volunteers) Ability to update accessibility statements and VPATs. Person specification Excellent interpersonal skills, and a commitment to collaborative working across the Society Self-motivated, proactive, with the confidence to act independently and with a flexible approach A commitment to personal development and learning Ability to work under pressure and to deadlines, prioritising work accordingly Positivity and enthusiasm A bit about us The Geological Society is a registered charity and employs just under 60 staff at its offices in London and Bath. The Society Publishing House is based in Bath, from where we provide a full publishing service to an international geoscience community across a portfolio of books, journals, and associated products. As an employee conscious company, we invest in our staff by emphasising training, growth and progression in every role. We firmly believe in creating a positive workplace wellbeing culture and offer a range of benefits to our staff including: 25 days basic holiday entitlement when you start, increasing up to 30 days with continued service (pro-rated for part-time staff) Option to purchase up to 2 days extra holiday days per year Contributary pension scheme with 10% employer contribution Access to 24/7 online GP with mental health & wellbeing counselling Free premium Headspace account for you and 2 members of friends/family Discounts and recognitions scheme Cycle to Work scheme Season Ticket Loan scheme Life Assurance and Income Protection schemes Free access to Royal Academy exhibitions Free Geological Society Fellow membership for qualified staff The Society is committed to fostering an inclusive culture that promotes equality, values diversity and maintains a harmonious inclusive environment in which the rights and dignity of all its members visitors and staff are respected. We are an equal opportunities employer and the post-holder will be expected to adhere to and support the Society s commitment to diversity, equality and inclusion. How to apply To apply for this position, please click the 'Apply' button above to be taken through to our recruitment page with full contact details. As part of our inclusive recruitment initiative, we have introduced the concept of anonymous recruiting in order to evaluate applicants solely on their skills and experience. With this in mind, we encourage you to: Anonymise your application by stating only your initials in your CV (including your file name) and cover letter. State your initials only in the subject line when sending your application. Ensure that you have included your contact email and number, as well as dates when you will not be available or might have difficulty with the indicative timetable. First round interviews will take place remotely. Please let us know if you will require any special provisions to be made should you be called for an interview. We regret that unsuccessful candidates will not be contacted. All applicants must have the right to work in the UK. We are currently unable to support visa applications. . click apply for full job details
We have an exciting new opportunity to join Sale Sharks Foundation as their new part-time, Head of Finance. Sale Sharks Foundation use the power of sport to change lives throughout the North West. They work with over 21,000 people annually in three areas: Community Inclusion, Education & Rugby Development. As Head of Finance, you will be a trusted strategic advisor to the CEO, Senior Leadership Team and Trustees, central to ensuring the charity s financial sustainability, resilience and growth and helping the organisation maximise its impact through clear insight, strong governance and smart financial planning. We are looking for a qualified finance professional to join the senior leadership team and play a pivotal role in shaping the future of the charity. The Role: Acting as a key financial advisor to the CEO, SLT and Trustees Leading budgeting, forecasting and quarterly re-forecasting processes Preparing and presenting monthly management accounts with clear insight and commentary Monitoring cashflow and reserves, advising on risk, investment and long-term sustainability Overseeing bookkeeping, reconciliations and debtor management Preparing quarterly VAT returns and monthly Gift Aid claims Managing restricted, unrestricted and designated funds in line with charity accounting standards Ensuring timely month-end close and reporting Supporting grant reporting and funder compliance Managing invoicing, supplier payments and relationships Owning and optimising QuickBooks, with a focus on automation and efficiency Ensuring compliance with Charity Commission and Companies House requirements Leading audit preparation and working closely with external auditors Preparing statutory accounts and corporation tax returns Maintaining and improving financial controls, policies and procedures Keeping abreast of regulatory changes e.g new SORP framework and advising accordingly The Person Qualified ACA/CIMA/ACCA finance professional Proven ability to influence at board level Strong technical skills in budgeting, forecasting and financial reporting Excellent verbal and written communication skills Strategic thinker with a hands on approach Passionate about community impact aligned with Sale Sharks Foundation values Good analytical & problem solving skills Experience working in a charity advantageous Joining Sale Sharks Foundation offers the opportunity to be part of a passionate team committed to making a difference in the community. The role offers a hybrid, part-time schedule ( 2-3 days per week) that promotes work-life balance, alongside competitive benefits designed to support your professional and personal growth. Working for a community-focused charity provides a meaningful career move, where your expertise will directly contribute to impactful work.
Jan 26, 2026
Full time
We have an exciting new opportunity to join Sale Sharks Foundation as their new part-time, Head of Finance. Sale Sharks Foundation use the power of sport to change lives throughout the North West. They work with over 21,000 people annually in three areas: Community Inclusion, Education & Rugby Development. As Head of Finance, you will be a trusted strategic advisor to the CEO, Senior Leadership Team and Trustees, central to ensuring the charity s financial sustainability, resilience and growth and helping the organisation maximise its impact through clear insight, strong governance and smart financial planning. We are looking for a qualified finance professional to join the senior leadership team and play a pivotal role in shaping the future of the charity. The Role: Acting as a key financial advisor to the CEO, SLT and Trustees Leading budgeting, forecasting and quarterly re-forecasting processes Preparing and presenting monthly management accounts with clear insight and commentary Monitoring cashflow and reserves, advising on risk, investment and long-term sustainability Overseeing bookkeeping, reconciliations and debtor management Preparing quarterly VAT returns and monthly Gift Aid claims Managing restricted, unrestricted and designated funds in line with charity accounting standards Ensuring timely month-end close and reporting Supporting grant reporting and funder compliance Managing invoicing, supplier payments and relationships Owning and optimising QuickBooks, with a focus on automation and efficiency Ensuring compliance with Charity Commission and Companies House requirements Leading audit preparation and working closely with external auditors Preparing statutory accounts and corporation tax returns Maintaining and improving financial controls, policies and procedures Keeping abreast of regulatory changes e.g new SORP framework and advising accordingly The Person Qualified ACA/CIMA/ACCA finance professional Proven ability to influence at board level Strong technical skills in budgeting, forecasting and financial reporting Excellent verbal and written communication skills Strategic thinker with a hands on approach Passionate about community impact aligned with Sale Sharks Foundation values Good analytical & problem solving skills Experience working in a charity advantageous Joining Sale Sharks Foundation offers the opportunity to be part of a passionate team committed to making a difference in the community. The role offers a hybrid, part-time schedule ( 2-3 days per week) that promotes work-life balance, alongside competitive benefits designed to support your professional and personal growth. Working for a community-focused charity provides a meaningful career move, where your expertise will directly contribute to impactful work.
