Senior Site Manager - Residential New Build Location: Gloucestershire Project: 180-unit housing development Construction Type: Traditional An established residential housebuilder is seeking an experienced Senior Site Manager to head up a large, new build housing development in Gloucestershire. This is a key leadership role, overseeing the delivery of a 180 home scheme, with a strong emphasis on quality, safety and programme performance. You will be responsible for the day-to-day management of the site, leading site teams and subcontractors, coordinating construction through to completion, and ensuring works are delivered on time, to specification and within budget. The role involves close collaboration with commercial, technical and customer care teams to ensure a smooth and efficient build process. Responsibilities Full site management from groundworks to handover Managing all construction and sequencing Driving health & safety compliance and site standards Programme management and subcontractor coordination Quality control and customer-focused delivery Requirements Proven experience as a Senior Site Manager on large housing schemes Essential traditional brick and block construction experience SMSTS, CSCS and First Aid qualifications Strong leadership, organisational and communication skills This is an excellent opportunity to lead a flagship residential project with long-term career progression, for a 5 star housebuilder who genuinely puts the customer at the forefront of their business. O'Neill and Brennan values diversity and promotes equality. All individuals will be treated in a fair and equal manner and in accordance with the law regardless of gender, marital status, race, religion, colour, age, disability or sexual orientation.
Feb 09, 2026
Full time
Senior Site Manager - Residential New Build Location: Gloucestershire Project: 180-unit housing development Construction Type: Traditional An established residential housebuilder is seeking an experienced Senior Site Manager to head up a large, new build housing development in Gloucestershire. This is a key leadership role, overseeing the delivery of a 180 home scheme, with a strong emphasis on quality, safety and programme performance. You will be responsible for the day-to-day management of the site, leading site teams and subcontractors, coordinating construction through to completion, and ensuring works are delivered on time, to specification and within budget. The role involves close collaboration with commercial, technical and customer care teams to ensure a smooth and efficient build process. Responsibilities Full site management from groundworks to handover Managing all construction and sequencing Driving health & safety compliance and site standards Programme management and subcontractor coordination Quality control and customer-focused delivery Requirements Proven experience as a Senior Site Manager on large housing schemes Essential traditional brick and block construction experience SMSTS, CSCS and First Aid qualifications Strong leadership, organisational and communication skills This is an excellent opportunity to lead a flagship residential project with long-term career progression, for a 5 star housebuilder who genuinely puts the customer at the forefront of their business. O'Neill and Brennan values diversity and promotes equality. All individuals will be treated in a fair and equal manner and in accordance with the law regardless of gender, marital status, race, religion, colour, age, disability or sexual orientation.
Overview This Senior Civil Design Engineer will report to the Design Lead and will work within Capital Programme & Procurement based in our Crawley / Maidstone office. This role can also offer blended working after probationary period (6 months) - 3 days in the office and 2 remote. You will be a permanent employee. You will attract a salary of £80,574 and a Business Car and a bonus of 3% Close Date: 18/02/20269 We also provide the following additional benefits Reservist Leave - Additional 18 days full pay and 22 unpaid Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%) Tenancy Loan Deposit Scheme, Season Ticket Loan Tax efficient benefits: Cycle to Work, Home & Tech, and Green Car Leasing Schemes Occupational Health support Switched On - scheme providing discount on hundreds of retailers' products Discounted gym membership Employee Assistance Programme Job Purpose Produce civil designs from a defined scope provided by Project Managers, Customers or Design Leads, including project costings, meeting the requirements for time, quality and budget. Projects could be contestable or non-contestable from internally motivated work (APP) or customer connections. The Senior Civil designer will communicate with the Project Manager, Electrical designer and Principle Design Co-ordinator, ensuring design compliance, adherence to the Construction Design & Management Regulations (CDM) 2015 and standards providing regulated network solutions for all customers. You shall be able to satisfy the following general requirements: General requirements Produce Civil and Structural Designs that can be constructed in compliance with standards and CDM 2015 requirements Produce designs, which conform to all relevant Codes of Practice and company and industry standards together with Electrical engineering works Oversee and contribute to the production of technical, commercial and contractual documents for procurement of engineering products Ensure compliance with all relevant legislation, regulations and company procedures. Compliance with design assurance and audit processes Support and mentor Trainee and Graduate Engineers to enhance their experience. Comply with the requirements of the designer as determined by the CDM 2015 Regulations Fulfil the role of Principal Designer as determined by the CDM 2015 Regulations for allocated schemes. Principal Accountabilities Provide an excellent service to the customer. Work as a Team Player in a dedicated team of designers, estimators and planners. Communicate with the operational teams to provide a smooth process from initial enquiry through to final connection and business closure. Comply with the requirements of the designer as determined by the CDM 2015 Regulations Ensure design eliminates or reduces any hazards which may give rise to risks; and reduce risks from any remaining hazards together with the CDM 2015 Regulations Ensure that the design provides information about aspects of the design of the structure or its construction or maintenance requirements that will adequately assist clients, the CDM team, other designers and contractors. Collaborate with UKPN designers or multiple disciplines. Qualifications Civil Engineering degree with relevant Substation, Overhead Line and Cable experience. Chartered Engineer or working towards achieving Chartership. Civil / structural engineering background in civil engineering and building works within the Utilities sector. Competence in resolving civil engineering issues and ability to provide a sound understanding of company policies and their application to this role. Awareness of current and technological developments in civil / structural engineering. Work with external engineering organisations and customers/partners representing UKPN to best effect. A good safety culture and sound understanding of Construction Design and Management 2015 (CDM) Regulations and their application in this role including IOSH training. Work unsupervised, set and comply with own targets, identify cost-saving solutions. Good team working skills. A good level of business, environmental, safety, financial, and regulatory awareness; A general appreciation of financial reporting systems; Knowledge of the ISO 9001:2000 and ISO 14001 procedures relevant to the team's activities; Knowledge of Microsoft desktop applications, in particular: Word, Excel, Project and PowerPoint; Manage and communicate with the CAD team to produce design drawings suitable for construction. This would not include line management. Experience of planning permissions. Experience of site surveying and setting out. Knowledge of AutoCAD (also Bentley software would be beneficial). Experience of building services. Broad knowledge of power engineering plant and equipment i.e. Transformers, Switchgear, cables, and protection schemes. Experience of: Roadworks, external works including drainage, building reinforced concrete foundations, superstructure including structural steel works, brick block cavity walls, different types of roofing, reinforced concrete structures. Input into construction ideas and techniques, which feed into UK Power Networks Green Action Plan. Should you not have the full range of essential skills, qualifications and competencies listed above, there may be an opportunity for further development to equip you. If you do not have all relevant competencies for the core grade, it will be appropriate to appoint at a lower grade until you have developed the required competencies. Nature and Scope Largely desk-based, the post also requires to visit operational sites, construction sites, site meetings, manufactures meetings (at their premisses) and internal review meetings. UK Power Networks is committed to a policy of equality in its employment practices and values a workforce that is representative of the customers we serve and the communities in which we work. We consider our people to be crucial to achieving success. We believe that it is important for our employees to strike a sensible balance between work and life outside work and will consider requests for working arrangements under the Work-Life Solutions process. UK Power Networks is committed to securing the highest standards of health and safety at work and of care for the environment. You will have an appropriate level of understanding of the arrangements for health, safety and the environment that apply to this business and are required for this opening. Health & Safety Responsibilities Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment. Employees will ensure they understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly where work activities can have an adverse impact upon the environment, and where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. If you have any queries in connection to this vacancy or your application, please contact us at quoting the vacancy reference number and a member of the team will get in touch with you as soon as possible.
Feb 09, 2026
Full time
Overview This Senior Civil Design Engineer will report to the Design Lead and will work within Capital Programme & Procurement based in our Crawley / Maidstone office. This role can also offer blended working after probationary period (6 months) - 3 days in the office and 2 remote. You will be a permanent employee. You will attract a salary of £80,574 and a Business Car and a bonus of 3% Close Date: 18/02/20269 We also provide the following additional benefits Reservist Leave - Additional 18 days full pay and 22 unpaid Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%) Tenancy Loan Deposit Scheme, Season Ticket Loan Tax efficient benefits: Cycle to Work, Home & Tech, and Green Car Leasing Schemes Occupational Health support Switched On - scheme providing discount on hundreds of retailers' products Discounted gym membership Employee Assistance Programme Job Purpose Produce civil designs from a defined scope provided by Project Managers, Customers or Design Leads, including project costings, meeting the requirements for time, quality and budget. Projects could be contestable or non-contestable from internally motivated work (APP) or customer connections. The Senior Civil designer will communicate with the Project Manager, Electrical designer and Principle Design Co-ordinator, ensuring design compliance, adherence to the Construction Design & Management Regulations (CDM) 2015 and standards providing regulated network solutions for all customers. You shall be able to satisfy the following general requirements: General requirements Produce Civil and Structural Designs that can be constructed in compliance with standards and CDM 2015 requirements Produce designs, which conform to all relevant Codes of Practice and company and industry standards together with Electrical engineering works Oversee and contribute to the production of technical, commercial and contractual documents for procurement of engineering products Ensure compliance with all relevant legislation, regulations and company procedures. Compliance with design assurance and audit processes Support and mentor Trainee and Graduate Engineers to enhance their experience. Comply with the requirements of the designer as determined by the CDM 2015 Regulations Fulfil the role of Principal Designer as determined by the CDM 2015 Regulations for allocated schemes. Principal Accountabilities Provide an excellent service to the customer. Work as a Team Player in a dedicated team of designers, estimators and planners. Communicate with the operational teams to provide a smooth process from initial enquiry through to final connection and business closure. Comply with the requirements of the designer as determined by the CDM 2015 Regulations Ensure design eliminates or reduces any hazards which may give rise to risks; and reduce risks from any remaining hazards together with the CDM 2015 Regulations Ensure that the design provides information about aspects of the design of the structure or its construction or maintenance requirements that will adequately assist clients, the CDM team, other designers and contractors. Collaborate with UKPN designers or multiple disciplines. Qualifications Civil Engineering degree with relevant Substation, Overhead Line and Cable experience. Chartered Engineer or working towards achieving Chartership. Civil / structural engineering background in civil engineering and building works within the Utilities sector. Competence in resolving civil engineering issues and ability to provide a sound understanding of company policies and their application to this role. Awareness of current and technological developments in civil / structural engineering. Work with external engineering organisations and customers/partners representing UKPN to best effect. A good safety culture and sound understanding of Construction Design and Management 2015 (CDM) Regulations and their application in this role including IOSH training. Work unsupervised, set and comply with own targets, identify cost-saving solutions. Good team working skills. A good level of business, environmental, safety, financial, and regulatory awareness; A general appreciation of financial reporting systems; Knowledge of the ISO 9001:2000 and ISO 14001 procedures relevant to the team's activities; Knowledge of Microsoft desktop applications, in particular: Word, Excel, Project and PowerPoint; Manage and communicate with the CAD team to produce design drawings suitable for construction. This would not include line management. Experience of planning permissions. Experience of site surveying and setting out. Knowledge of AutoCAD (also Bentley software would be beneficial). Experience of building services. Broad knowledge of power engineering plant and equipment i.e. Transformers, Switchgear, cables, and protection schemes. Experience of: Roadworks, external works including drainage, building reinforced concrete foundations, superstructure including structural steel works, brick block cavity walls, different types of roofing, reinforced concrete structures. Input into construction ideas and techniques, which feed into UK Power Networks Green Action Plan. Should you not have the full range of essential skills, qualifications and competencies listed above, there may be an opportunity for further development to equip you. If you do not have all relevant competencies for the core grade, it will be appropriate to appoint at a lower grade until you have developed the required competencies. Nature and Scope Largely desk-based, the post also requires to visit operational sites, construction sites, site meetings, manufactures meetings (at their premisses) and internal review meetings. UK Power Networks is committed to a policy of equality in its employment practices and values a workforce that is representative of the customers we serve and the communities in which we work. We consider our people to be crucial to achieving success. We believe that it is important for our employees to strike a sensible balance between work and life outside work and will consider requests for working arrangements under the Work-Life Solutions process. UK Power Networks is committed to securing the highest standards of health and safety at work and of care for the environment. You will have an appropriate level of understanding of the arrangements for health, safety and the environment that apply to this business and are required for this opening. Health & Safety Responsibilities Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment. Employees will ensure they understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly where work activities can have an adverse impact upon the environment, and where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. If you have any queries in connection to this vacancy or your application, please contact us at quoting the vacancy reference number and a member of the team will get in touch with you as soon as possible.
Jones Lang LaSalle Incorporated
Bristol, Gloucestershire
Project Manager, Platform Delivery page is loaded Project Manager, Platform Deliveryremote type: On-sitelocations: Bristol, GBRtime type: Full timeposted on: Posted Todayjob requisition id: REQ483843 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Project Manager - Platform Delivery About the Role You'll lead the end-to-end delivery of our platform to customers, serving as the primary point of contact during onboarding and implementation. This customer-facing role requires you to guide clients through their journey while coordinating internal teams-customer success, engineering, data, and design-to ensure successful, timely delivery. Reporting to the Head of Product & Delivery, you'll balance customer needs with internal execution, turning complex implementations into smooth experiences. Key Responsibilities Own the customer onboarding experience, serving as the external face of delivery and building strong client relationships from kickoff through go-live Translate customer requirements into actionable plans for engineering and design teams Develop and manage project plans that align cross-functional efforts and keep implementations on track Identify risks early and drive solutions before they impact timelines or customer satisfaction Proactively unblock stalled initiatives by finding creative solutions, escalating when needed, and rallying the right people to keep momentum Coordinate technical delivery including customizations and data integrations Establish delivery KPIs and continuously improve processes Lead status meetings and report progress to senior leadership Requirements Based in Bristol, UK; flexibility for US hours when needed 5+ years project management experience, preferably in SaaS Strong customer-facing skills with proven ability to manage external stakeholders and communicate technical concepts clearly Track record managing complex, cross-functional projects Proactive problem-solver who takes ownership, doesn't wait for issues to escalate, and finds creative ways around obstacles Ability to manage multiple concurrent projects and priorities, adapting quickly to shifting resource constraints and team availability Understanding of software development lifecycles and data engineering Proficiency in Agile/Scrum methodologies and Jira Ability to lead through influence across diverse teams Big Plus Experience in commercial real estate (CRE) or property management Background in accounting or financial systems Location: On-site -Bristol, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
Feb 08, 2026
Full time
Project Manager, Platform Delivery page is loaded Project Manager, Platform Deliveryremote type: On-sitelocations: Bristol, GBRtime type: Full timeposted on: Posted Todayjob requisition id: REQ483843 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Project Manager - Platform Delivery About the Role You'll lead the end-to-end delivery of our platform to customers, serving as the primary point of contact during onboarding and implementation. This customer-facing role requires you to guide clients through their journey while coordinating internal teams-customer success, engineering, data, and design-to ensure successful, timely delivery. Reporting to the Head of Product & Delivery, you'll balance customer needs with internal execution, turning complex implementations into smooth experiences. Key Responsibilities Own the customer onboarding experience, serving as the external face of delivery and building strong client relationships from kickoff through go-live Translate customer requirements into actionable plans for engineering and design teams Develop and manage project plans that align cross-functional efforts and keep implementations on track Identify risks early and drive solutions before they impact timelines or customer satisfaction Proactively unblock stalled initiatives by finding creative solutions, escalating when needed, and rallying the right people to keep momentum Coordinate technical delivery including customizations and data integrations Establish delivery KPIs and continuously improve processes Lead status meetings and report progress to senior leadership Requirements Based in Bristol, UK; flexibility for US hours when needed 5+ years project management experience, preferably in SaaS Strong customer-facing skills with proven ability to manage external stakeholders and communicate technical concepts clearly Track record managing complex, cross-functional projects Proactive problem-solver who takes ownership, doesn't wait for issues to escalate, and finds creative ways around obstacles Ability to manage multiple concurrent projects and priorities, adapting quickly to shifting resource constraints and team availability Understanding of software development lifecycles and data engineering Proficiency in Agile/Scrum methodologies and Jira Ability to lead through influence across diverse teams Big Plus Experience in commercial real estate (CRE) or property management Background in accounting or financial systems Location: On-site -Bristol, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
Join a fast-growing company with a purpose! At Fastned, you will actively contribute to accelerating the transition to electric mobility. Together with over 400 colleagues (more than 50 nationalities) across 10 countries, we have big plans: we are building a Europe-wide network of 1,000 beautiful fast charging stations where electric drivers can charge their cars with energy from the sun and wind. We have been voted best charging network in the UK, France, and the Netherlands, a testimony to our drive to offer the best charging experience to EV drivers! Your role As our Senior Operations Manager UK, you will play a key role in the success of our mission to bring freedom to electric drivers in one of our most important markets. You will be responsible for the operational performance of all Fastned stations in the UK. Your primary focus is to ensure that every UK station is functional, reliable, safe, clean and welcoming, and that we keep an uptime above 99% while delivering the best possible customer experience. You will lead and develop an operations team that takes care of preventive and reactive maintenance, local partners management and in general making sure that our customers have a great experience at our stations. You will be the key operational point of contact for UK stations internally (for country and central teams) and externally (for contractors and service providers). Your scope spans charger and station preventive maintenance, station appearance and amenities, reactive interventions, spare parts logistics and continuous improvement of our operations and processes. Your responsibilities Team leadership: Lead and grow the UK field team Supervising, coaching and developing a team of 4 Field Engineers and a Station Manager, ensuring they work safely, efficiently and as one strong team. Managing team capacity, prioritising work and dispatching jobs in the most efficient way across the UK network. Creating a strong safety culture by ensuring full compliance with Health & Safety standards and regulatory requirements, and providing a safe and caring work environment for colleagues on the road and on site. Operational excellence: Ensure high uptime and great station experience Being accountable for all day to day operations of Fastned stations in the UK, from chargers and systems to the overall look & feel of our sites. Ensuring we maintain network uptime above 99% in your region through effective preventive maintenance plans and swift, high quality reactive repairs. Responsible for managing a network of partners in charge of our stations Supporting improvements to our customer experience and your team in the field by regularly visiting stations, performing site inspections and quality audits with a strong focus on safety and customer experience. Overseeing the handover of new stations in the UK from Construction to Field Operations, ensuring they meet our operational, safety and quality standards from day one. Managing spare parts flows together with our Supply Chain team to optimise local stock levels, minimise downtime and ensure that engineers always have the right parts at the right time. Supporting and coordinating larger infrastructure works at your stations (upgrades, refurbishments, major repairs) together with the central Field Projects team. Continuously improving how we work: taking local initiatives, standardising best practices, simplifying processes and using data and insights to make better decisions. Customer, stakeholder and partner management Deliver a best in class customer experience by ensuring stations are always, safe and easy to use, with strong attention to detail across lighting, signage, landscaping, cleanliness and amenities. Collaborate closely with Network Operations and Customer Operations teams to monitor performance, respond to incidents and ensure a smooth, end to end customer journey across the network. Act as the voice of UK Operations within the leadership team and central organisations, representing operational priorities and insights. Initiate, develop and maintain strong relationships with external partners and contractors (e.g. electrical contractors, cleaning, landscaping and civil works). Provide operational input into new station designs, upgrades and local initiatives to ensure operational excellence is embedded from the outset. In this role you will report to our Director of Operations, based in Amsterdam. The role is based in the UK and involves time on the road visiting stations and team members, as well as some travel to our Amsterdam headquarters. Who are we looking for? You are a seasoned leader of field operations who can both set direction and get things done on the ground. You combine a strategic mindset with strong operational experience, and you are excited to scale and professionalise Fastned's UK operations. You think in terms of network performance, customer experience and long term capabilities, while also being comfortable jumping into the details when needed to remove blockers for your team. In addition, you meet most of the following criteria: Bachelor's or Master's degree in Engineering, Operations Management, Industrial Management, Business or a related field. You have 8+ years of relevant experience in operations roles You have proven experience scaling or professionalising operations in a growing market (e.g. building teams, introducing new ways of working, improving performance and customer experience). You are a strong people leader: you coach and develop your team, you communicate clearly, you lead by example in the field, and you create a safe, high performance culture. You combine a strategic mindset (able to set a vision for UK operations, define priorities and align stakeholders) with hands on Senior operational experience (comfortable going on site, understanding technical issues and making pragmatic trade offs). You remain calm and organised under pressure, can manage multiple priorities at once, and keep a positive, can do attitude. You are a strong communicator and stakeholder manager, able to connect local UK needs with central teams and influence decisions where needed. You are fluent in English; any additional European language is a plus. Join us in building a better future Together with over 400 colleagues we have the ambition to build Europe's best fast charging network. We currently operate in nine countries (HQ in the Netherlands, offices in Germany, UK, Switzerland, Belgium, France, Denmark, Spain and Italy) and are growing quickly. We work hard to change the world, but we don't forget to recognise & celebrate our successes, big and small. We value work life balance, offer you real work flexibility, and have family friendly policies in place. We have an inclusive work environment and love authentic people, so don't try to fit in because we like you for who you are! Stock option plan -> we believe in shared value creation; A training and development budget of £2,600 per year per employee because development and training are important to us, and our sector offers endless opportunities. 29 holidays. Additionally, we give you two mission days you can use to contribute to Fastned's mission or to support a cause that is important to you. We will provide you with a company EV with all charging expenses covered. A paid pension plan, fully covered by Fastned! Full health and dental cover via Bupa. Daily commuting costs to the office are reimbursed. Daily vegetarian lunches, snacks, and drinks provided at our office location. Weekly CrossFit classes with a trained professional. Mental Wellbeing with nilo health: Access to a confidential mental health platform offering 1 on 1 coaching with psychologists, group sessions, and a variety of digital self care tools. Physical Wellbeing with Wellhub: Enjoy a sponsored membership providing flexible access to a vast network of local gyms, fitness classes, and premium digital apps for wellness and nutrition. Going the extra mile for parents: We provide you with personalised coaching support before, during, and after parental leave, facilitated by Foundree. Understanding women's health is beneficial for all of us, fostering empathy, improving communication, and creating a more inclusive workplace. That's why we teamed up with Flouria, providing you with quick access to a broad range of women's health professionals. In addition to fun events year round, we throw notorious Christmas parties, annual ski trips and organise an amazing yearly trip abroad with all employees. Other perks include flexible working hours, full travel compensation, and the working gear of your choice. Curious and Interested? We would love to have a conversation with you! Apply now, send us your CV and explain in your cover letter why you're excited about joining our mission for freedom in sustainable transportation. We are looking forward to your application! Fastned stands for equity and inclusion. We welcome applications from people of all backgrounds, gender identities, sexual orientations, religions, neurodiversity, disabilities, parental status or any other protected characteristic that makes you unique.
Feb 06, 2026
Full time
Join a fast-growing company with a purpose! At Fastned, you will actively contribute to accelerating the transition to electric mobility. Together with over 400 colleagues (more than 50 nationalities) across 10 countries, we have big plans: we are building a Europe-wide network of 1,000 beautiful fast charging stations where electric drivers can charge their cars with energy from the sun and wind. We have been voted best charging network in the UK, France, and the Netherlands, a testimony to our drive to offer the best charging experience to EV drivers! Your role As our Senior Operations Manager UK, you will play a key role in the success of our mission to bring freedom to electric drivers in one of our most important markets. You will be responsible for the operational performance of all Fastned stations in the UK. Your primary focus is to ensure that every UK station is functional, reliable, safe, clean and welcoming, and that we keep an uptime above 99% while delivering the best possible customer experience. You will lead and develop an operations team that takes care of preventive and reactive maintenance, local partners management and in general making sure that our customers have a great experience at our stations. You will be the key operational point of contact for UK stations internally (for country and central teams) and externally (for contractors and service providers). Your scope spans charger and station preventive maintenance, station appearance and amenities, reactive interventions, spare parts logistics and continuous improvement of our operations and processes. Your responsibilities Team leadership: Lead and grow the UK field team Supervising, coaching and developing a team of 4 Field Engineers and a Station Manager, ensuring they work safely, efficiently and as one strong team. Managing team capacity, prioritising work and dispatching jobs in the most efficient way across the UK network. Creating a strong safety culture by ensuring full compliance with Health & Safety standards and regulatory requirements, and providing a safe and caring work environment for colleagues on the road and on site. Operational excellence: Ensure high uptime and great station experience Being accountable for all day to day operations of Fastned stations in the UK, from chargers and systems to the overall look & feel of our sites. Ensuring we maintain network uptime above 99% in your region through effective preventive maintenance plans and swift, high quality reactive repairs. Responsible for managing a network of partners in charge of our stations Supporting improvements to our customer experience and your team in the field by regularly visiting stations, performing site inspections and quality audits with a strong focus on safety and customer experience. Overseeing the handover of new stations in the UK from Construction to Field Operations, ensuring they meet our operational, safety and quality standards from day one. Managing spare parts flows together with our Supply Chain team to optimise local stock levels, minimise downtime and ensure that engineers always have the right parts at the right time. Supporting and coordinating larger infrastructure works at your stations (upgrades, refurbishments, major repairs) together with the central Field Projects team. Continuously improving how we work: taking local initiatives, standardising best practices, simplifying processes and using data and insights to make better decisions. Customer, stakeholder and partner management Deliver a best in class customer experience by ensuring stations are always, safe and easy to use, with strong attention to detail across lighting, signage, landscaping, cleanliness and amenities. Collaborate closely with Network Operations and Customer Operations teams to monitor performance, respond to incidents and ensure a smooth, end to end customer journey across the network. Act as the voice of UK Operations within the leadership team and central organisations, representing operational priorities and insights. Initiate, develop and maintain strong relationships with external partners and contractors (e.g. electrical contractors, cleaning, landscaping and civil works). Provide operational input into new station designs, upgrades and local initiatives to ensure operational excellence is embedded from the outset. In this role you will report to our Director of Operations, based in Amsterdam. The role is based in the UK and involves time on the road visiting stations and team members, as well as some travel to our Amsterdam headquarters. Who are we looking for? You are a seasoned leader of field operations who can both set direction and get things done on the ground. You combine a strategic mindset with strong operational experience, and you are excited to scale and professionalise Fastned's UK operations. You think in terms of network performance, customer experience and long term capabilities, while also being comfortable jumping into the details when needed to remove blockers for your team. In addition, you meet most of the following criteria: Bachelor's or Master's degree in Engineering, Operations Management, Industrial Management, Business or a related field. You have 8+ years of relevant experience in operations roles You have proven experience scaling or professionalising operations in a growing market (e.g. building teams, introducing new ways of working, improving performance and customer experience). You are a strong people leader: you coach and develop your team, you communicate clearly, you lead by example in the field, and you create a safe, high performance culture. You combine a strategic mindset (able to set a vision for UK operations, define priorities and align stakeholders) with hands on Senior operational experience (comfortable going on site, understanding technical issues and making pragmatic trade offs). You remain calm and organised under pressure, can manage multiple priorities at once, and keep a positive, can do attitude. You are a strong communicator and stakeholder manager, able to connect local UK needs with central teams and influence decisions where needed. You are fluent in English; any additional European language is a plus. Join us in building a better future Together with over 400 colleagues we have the ambition to build Europe's best fast charging network. We currently operate in nine countries (HQ in the Netherlands, offices in Germany, UK, Switzerland, Belgium, France, Denmark, Spain and Italy) and are growing quickly. We work hard to change the world, but we don't forget to recognise & celebrate our successes, big and small. We value work life balance, offer you real work flexibility, and have family friendly policies in place. We have an inclusive work environment and love authentic people, so don't try to fit in because we like you for who you are! Stock option plan -> we believe in shared value creation; A training and development budget of £2,600 per year per employee because development and training are important to us, and our sector offers endless opportunities. 29 holidays. Additionally, we give you two mission days you can use to contribute to Fastned's mission or to support a cause that is important to you. We will provide you with a company EV with all charging expenses covered. A paid pension plan, fully covered by Fastned! Full health and dental cover via Bupa. Daily commuting costs to the office are reimbursed. Daily vegetarian lunches, snacks, and drinks provided at our office location. Weekly CrossFit classes with a trained professional. Mental Wellbeing with nilo health: Access to a confidential mental health platform offering 1 on 1 coaching with psychologists, group sessions, and a variety of digital self care tools. Physical Wellbeing with Wellhub: Enjoy a sponsored membership providing flexible access to a vast network of local gyms, fitness classes, and premium digital apps for wellness and nutrition. Going the extra mile for parents: We provide you with personalised coaching support before, during, and after parental leave, facilitated by Foundree. Understanding women's health is beneficial for all of us, fostering empathy, improving communication, and creating a more inclusive workplace. That's why we teamed up with Flouria, providing you with quick access to a broad range of women's health professionals. In addition to fun events year round, we throw notorious Christmas parties, annual ski trips and organise an amazing yearly trip abroad with all employees. Other perks include flexible working hours, full travel compensation, and the working gear of your choice. Curious and Interested? We would love to have a conversation with you! Apply now, send us your CV and explain in your cover letter why you're excited about joining our mission for freedom in sustainable transportation. We are looking forward to your application! Fastned stands for equity and inclusion. We welcome applications from people of all backgrounds, gender identities, sexual orientations, religions, neurodiversity, disabilities, parental status or any other protected characteristic that makes you unique.
Ctrl Alt is designing and operating the on chain infrastructure powering digital capital markets globally. We bring together a unique blend of expertise in financial markets and cutting edge in house technology to deliver tailored, compliant solutions in the alternative assets space. Since launching in 2022, we've tokenized over $850m in assets across real estate, private credit, funds, litigation finance and more. We're building a high performance, people first culture where ambitious individuals can thrive. We move fast, think big and hold ourselves to a high bar, while keeping things collaborative, open and genuinely fun. At Ctrl Alt ideas win on merit, teams work closely with leadership, and everyone has a voice in shaping what we build next. We believe that hard work should come with real reward. You won't just join a company - you'll help build one. Last year alone, we grew from 17 to 50 people, and this year we're going faster and further. That means real responsibility, meaningful impact, and the opportunity to grow alongside a company that's redefining the future of finance through the tokenization of alternative assets. If you're excited by scale up energy, ownership, and the chance to help shape both a business and a culture, Ctrl Alt is where you can do the most rewarding work of your career. AS SEEN IN What's Involved To support the buildout of its activities within the UK, Ctrl Alt is seeking an organised and experienced Compliance professional who will assume the SMF 16 (Compliance Oversight) and SMF 17 (Money Laundering and Reporting Officer). As Ctrl Alt's Compliance Officer, you will help manage the UK authorisation process and its activities within the Bank of England and FCA's Digital Securities Sandbox (DSS). You will play a critical role in designing and implementing the compliance framework for Ctrl Alt's alternative assets business. Reporting directly to the CEO of the UK entity, the execution of the day to day SMF responsibilities, and working closely with the C suite, you will be responsible for driving the compliance culture, overseeing regulatory obligations, and ensuring adherence to applicable legislation and group policies. Duties will include, but not be limited to: DSS Activities: Leading Ctrl Alt through the application process of Gate 2 to enable the firm to test tokenisation structures within the Sandbox; FCA Authorisation: Leading Ctrl Alt's MiFID authorisation process by being the primary contact for the FCA and where required, outside counsel. You will be responsible for engaging relevant stakeholders through the FCA authorisation process, preparing the required application and associated policies, procedures and other required documents; and responding to follow up questions from the FCA; AML Framework: Build, implement and manage Ctrl Alt's AML programme and partnering with the business to ensure compliance efforts are integrated; Regulator Interactions: Manage Ctrl Alt's regulatory reporting obligations with the FCA; AML/CTF: Ensure that all Know Your Customer, Anti Money Laundering and Counter Terrorist Financing requirements are met and that reasonably designed counterparty onboarding programmes are in place; Policy Development and Training: Develop and maintain policies and procedures compliant with UK regulatory standards, design and deliver ongoing training to Ctrl Alt's staff; Management Reporting: Prepare and deliver periodic reporting to management and Ctrl Alt's Board of Directors; Monitoring / Testing: Oversee and direct monitoring and testing of policies and processes to ensure regulatory standards are being met; Risk Management: Manage the business continuity framework to ensure operational resilience; Provide oversight of onboarding third parties and ensure regulatory reporting requirements to the FCA are met; manage other conduct and compliance risks. Requirements Must Haves 5-7 years working in a regulated firm in a senior Compliance role or MLRO role; MiFID experience is considered an advantage; Significant experience in all aspects of UK compliance standards, AML/CTF/FS including customer onboarding, KYC refresh, customer risk assessments, business wide risk assessments, screening, transaction monitoring, suspicious transaction reporting etc.; An understanding of the UK AML/CFT/FS regulatory landscape; Prior experience engaging with the FCA and/ or the Bank of England; Good knowledge and understanding of UK AML/CTF/FS requirements; Excellent written and verbal communication skills; Has the ability to operate with a limited level of direct supervision; Able to demonstrate the ability to lead a compliance function and be a force for good within the firm's culture; Able to adapt to the demands of a fast paced innovative firm and be comfortable with dealing with new technical areas. Nice to Haves Previous experience as an approved SMF; Familiarity with global regulatory frameworks. Join a scaling fintech building the next generation of investment banking. You'll work at the intersection of capital markets and cutting edge blockchain technology, helping drive and shape the future of financial infrastructure. What it's like working at Ctrl Alt Build and own the future of finance Take real responsibility in shaping digital capital markets, with the autonomy to lead decisions and drive impact. Solve meaningful problems with exceptional people Tackle complex challenges at the intersection of finance and technology alongside leaders with experience from Morgan Stanley, Credit Suisse, UBS, and Revolut. Grow fast in a high performance environment Stretch beyond your comfort zone through close collaboration, rapid feedback, and continuous learning. Innovate and make your mark Bring bold ideas to life and influence our platform, products, and how we operate from day one. How we support you Competitive salaries with regular reviews that reflect your impact, performance, and progression. Generous stock options so you directly share in the company's growth and long term success. Premium private healthcare to support your physical wellbeing. 26 days of annual leave, plus your birthday off, and regional bank holidays. An enhanced parental leave policy to support you and your family at every stage. A MacBook, screens, and any additional equipment you need to perform at a high level. Access to salary sacrifice schemes covering childcare, groceries, EV cars, tech, pensions, bikes, and subscriptions. Modern, centrally located offices in London, Belfast, Dundalk, and Dubai - designed for collaboration and focus. An annual learning and personal development budget for training, exams, certifications, and qualifications - whatever helps you move forward. How to Apply Simply hit apply below, where you will be redirected to a form to fill out all relevant details. You will be asked to upload a CV and Cover Letter. Interview Process
Feb 06, 2026
Full time
Ctrl Alt is designing and operating the on chain infrastructure powering digital capital markets globally. We bring together a unique blend of expertise in financial markets and cutting edge in house technology to deliver tailored, compliant solutions in the alternative assets space. Since launching in 2022, we've tokenized over $850m in assets across real estate, private credit, funds, litigation finance and more. We're building a high performance, people first culture where ambitious individuals can thrive. We move fast, think big and hold ourselves to a high bar, while keeping things collaborative, open and genuinely fun. At Ctrl Alt ideas win on merit, teams work closely with leadership, and everyone has a voice in shaping what we build next. We believe that hard work should come with real reward. You won't just join a company - you'll help build one. Last year alone, we grew from 17 to 50 people, and this year we're going faster and further. That means real responsibility, meaningful impact, and the opportunity to grow alongside a company that's redefining the future of finance through the tokenization of alternative assets. If you're excited by scale up energy, ownership, and the chance to help shape both a business and a culture, Ctrl Alt is where you can do the most rewarding work of your career. AS SEEN IN What's Involved To support the buildout of its activities within the UK, Ctrl Alt is seeking an organised and experienced Compliance professional who will assume the SMF 16 (Compliance Oversight) and SMF 17 (Money Laundering and Reporting Officer). As Ctrl Alt's Compliance Officer, you will help manage the UK authorisation process and its activities within the Bank of England and FCA's Digital Securities Sandbox (DSS). You will play a critical role in designing and implementing the compliance framework for Ctrl Alt's alternative assets business. Reporting directly to the CEO of the UK entity, the execution of the day to day SMF responsibilities, and working closely with the C suite, you will be responsible for driving the compliance culture, overseeing regulatory obligations, and ensuring adherence to applicable legislation and group policies. Duties will include, but not be limited to: DSS Activities: Leading Ctrl Alt through the application process of Gate 2 to enable the firm to test tokenisation structures within the Sandbox; FCA Authorisation: Leading Ctrl Alt's MiFID authorisation process by being the primary contact for the FCA and where required, outside counsel. You will be responsible for engaging relevant stakeholders through the FCA authorisation process, preparing the required application and associated policies, procedures and other required documents; and responding to follow up questions from the FCA; AML Framework: Build, implement and manage Ctrl Alt's AML programme and partnering with the business to ensure compliance efforts are integrated; Regulator Interactions: Manage Ctrl Alt's regulatory reporting obligations with the FCA; AML/CTF: Ensure that all Know Your Customer, Anti Money Laundering and Counter Terrorist Financing requirements are met and that reasonably designed counterparty onboarding programmes are in place; Policy Development and Training: Develop and maintain policies and procedures compliant with UK regulatory standards, design and deliver ongoing training to Ctrl Alt's staff; Management Reporting: Prepare and deliver periodic reporting to management and Ctrl Alt's Board of Directors; Monitoring / Testing: Oversee and direct monitoring and testing of policies and processes to ensure regulatory standards are being met; Risk Management: Manage the business continuity framework to ensure operational resilience; Provide oversight of onboarding third parties and ensure regulatory reporting requirements to the FCA are met; manage other conduct and compliance risks. Requirements Must Haves 5-7 years working in a regulated firm in a senior Compliance role or MLRO role; MiFID experience is considered an advantage; Significant experience in all aspects of UK compliance standards, AML/CTF/FS including customer onboarding, KYC refresh, customer risk assessments, business wide risk assessments, screening, transaction monitoring, suspicious transaction reporting etc.; An understanding of the UK AML/CFT/FS regulatory landscape; Prior experience engaging with the FCA and/ or the Bank of England; Good knowledge and understanding of UK AML/CTF/FS requirements; Excellent written and verbal communication skills; Has the ability to operate with a limited level of direct supervision; Able to demonstrate the ability to lead a compliance function and be a force for good within the firm's culture; Able to adapt to the demands of a fast paced innovative firm and be comfortable with dealing with new technical areas. Nice to Haves Previous experience as an approved SMF; Familiarity with global regulatory frameworks. Join a scaling fintech building the next generation of investment banking. You'll work at the intersection of capital markets and cutting edge blockchain technology, helping drive and shape the future of financial infrastructure. What it's like working at Ctrl Alt Build and own the future of finance Take real responsibility in shaping digital capital markets, with the autonomy to lead decisions and drive impact. Solve meaningful problems with exceptional people Tackle complex challenges at the intersection of finance and technology alongside leaders with experience from Morgan Stanley, Credit Suisse, UBS, and Revolut. Grow fast in a high performance environment Stretch beyond your comfort zone through close collaboration, rapid feedback, and continuous learning. Innovate and make your mark Bring bold ideas to life and influence our platform, products, and how we operate from day one. How we support you Competitive salaries with regular reviews that reflect your impact, performance, and progression. Generous stock options so you directly share in the company's growth and long term success. Premium private healthcare to support your physical wellbeing. 26 days of annual leave, plus your birthday off, and regional bank holidays. An enhanced parental leave policy to support you and your family at every stage. A MacBook, screens, and any additional equipment you need to perform at a high level. Access to salary sacrifice schemes covering childcare, groceries, EV cars, tech, pensions, bikes, and subscriptions. Modern, centrally located offices in London, Belfast, Dundalk, and Dubai - designed for collaboration and focus. An annual learning and personal development budget for training, exams, certifications, and qualifications - whatever helps you move forward. How to Apply Simply hit apply below, where you will be redirected to a form to fill out all relevant details. You will be asked to upload a CV and Cover Letter. Interview Process
Salary £57,365-£71,706 FTE DOE + Benefits + Profit Share Bonus Fully office based in Hythe, Kent We care deeply about inclusive working practices and diverse teams. If you'd prefer to work part-time or as a job-share, we'll facilitate this wherever we can - whether to help you meet other commitments or to help you strike a great work-life balance. About At Holiday Extras, we're creating a workplace where everyone can thrive, build their careers and reach their limitless potential. As a Sunday Times Best Place to Work 2025, we're proud to offer a world of benefits designed to enhance your lifestyle and well-being. By joining our team, you'll feel supported and rewarded every day. We're looking for a Senior Product Manager to shape and improve the journeys our customers, partners or suppliers take. You'll help ensure every customer enjoys a hassle-free trip, while enabling our partners and internal systems to support those experiences seamlessly. We're looking for someone passionate about empowering customers, embracing AI-powered technologies and making a real impact on how people experience their trips. You'll play a key role in owning the customer journeys and requirements for a defined domain within one of our product areas. Your work will range from early discovery through to delivery, ensuring each experience is backed by clear insights, measurable outcomes and thoughtful prioritisation. As a senior member of the Product team, you'll also mentor others and contribute to raising the bar in product across the organisation. The Role By joining our team you'll: Lead the customer experience for complex or multi-squad features, aligned with our AI-driven strategy Lead discovery to understand needs, using research, experimentation and analytics to validate ideas and guide decisions Define clear requirements and acceptance criteria that make it easy for your team to deliver high-impact, customer-centred outcomes Balance strategic objectives with shorter-term priorities to maximise value delivery Collaborate with engineering feature teams to build high-impact, customer-focused products Build strong, trust-based relationships with teams across the business to align on priorities and remove blockers Leverage qualitative and quantitative data to inform and justify product decisions and measure success Support the Area Product Owner with prioritisation, stakeholder alignment and area leadership Mentor and coach Product Managers and Product Analysts, helping to develop best practice in discovery, requirements and customer-first delivery Creating clarity and shared purpose through supportive leadership and coaching; advocating a high-performance environment What you can bring to our team: Experience in digital product management in a customer focussed product team Strong analytical skills with the ability to interpret data, draw insights, and make data-informed decisions An outcome-driven approach, able to tell us how you've driven measurable improvements in product performance Excellent relationship-building and communication skills - able to influence, inspire and collaborate at every level across multiple teams Be well-versed across the agile and digital space, have experience motivating and leading cross-functional teams. A commercial and strategic awareness, applying a pragmatic, data-led mindset to everything you do Flexible and resilient in approach, willing to change and adapt plans quickly based on new information A collaborative leadership style - known for mentoring & influencing others across your squad and the wider product community The use of AI-driven tools to uncover insights and enhance decision-making Passion for customer research and a solid grasp of both qualitative and quantitative discovery techniques Everyone's career path is individual and different, so this is just a guide. If your experience doesn't precisely match this, you're encouraged to apply so that we can discover your unique talents! How we hire for this role We know your time is precious, so we keep our recruitment process as quick and easy as possible. If we believe you might be a match for a job you've applied for, you'll enter our hiring process as follows: Initial call; A short conversation with our team to find out more about you Interview; A deeper dive into your experience and your approach Presentation; You'll share your thinking around a product challenge with a wider group, demonstrating your technical understanding Cultivating a diverse and inclusive culture is paramount for us. Recognising we are all different, if for whatever reason you need us to adapt the process, please get in touch via . Why choose Holiday Extras? We believe that holidays are the most precious time of all, so we create products, tech and services that make travel and holidays memorable and fun. We're on a mission to be the only place to go for your holiday extras, offering unparalleled choice, value and service, turning our customers' ordinary trips into extraordinarily good times. At Holiday Extras, we're creating a workplace where everyone can thrive, build their careers and reach their limitless potential. As a Sunday Times Best Place to Work 2025, we're proud to offer a world of benefits designed to enhance your lifestyle and well-being. By joining our team, you'll feel supported and rewarded every day. Learn more about our culture and benefits. Time is precious: 25 days annual leave (+BH's), extra holidays through Holiday Buy, Birthday Day Off, and Sabbaticals at each milestone. Parental Leave: Enhanced parental leave - Up to 1 year off, including 13 weeks at 100% pay, 13 weeks at 50% pay Road to well-being: Access to Gym Discounts, Private Dental Insurance and Private Medical Insurance (after 4 years) Celebrate success together: Enjoy a Profit Share Bonus and a pension scheme with Aviva. Good for the soul: Join our Social Club for 25% off any ticket or event in the UK, Discounts on the latest tech, or give back to your community with our Volunteering Scheme. Plan ahead: Income protection, Critical illness cover and Life assurance
Feb 06, 2026
Full time
Salary £57,365-£71,706 FTE DOE + Benefits + Profit Share Bonus Fully office based in Hythe, Kent We care deeply about inclusive working practices and diverse teams. If you'd prefer to work part-time or as a job-share, we'll facilitate this wherever we can - whether to help you meet other commitments or to help you strike a great work-life balance. About At Holiday Extras, we're creating a workplace where everyone can thrive, build their careers and reach their limitless potential. As a Sunday Times Best Place to Work 2025, we're proud to offer a world of benefits designed to enhance your lifestyle and well-being. By joining our team, you'll feel supported and rewarded every day. We're looking for a Senior Product Manager to shape and improve the journeys our customers, partners or suppliers take. You'll help ensure every customer enjoys a hassle-free trip, while enabling our partners and internal systems to support those experiences seamlessly. We're looking for someone passionate about empowering customers, embracing AI-powered technologies and making a real impact on how people experience their trips. You'll play a key role in owning the customer journeys and requirements for a defined domain within one of our product areas. Your work will range from early discovery through to delivery, ensuring each experience is backed by clear insights, measurable outcomes and thoughtful prioritisation. As a senior member of the Product team, you'll also mentor others and contribute to raising the bar in product across the organisation. The Role By joining our team you'll: Lead the customer experience for complex or multi-squad features, aligned with our AI-driven strategy Lead discovery to understand needs, using research, experimentation and analytics to validate ideas and guide decisions Define clear requirements and acceptance criteria that make it easy for your team to deliver high-impact, customer-centred outcomes Balance strategic objectives with shorter-term priorities to maximise value delivery Collaborate with engineering feature teams to build high-impact, customer-focused products Build strong, trust-based relationships with teams across the business to align on priorities and remove blockers Leverage qualitative and quantitative data to inform and justify product decisions and measure success Support the Area Product Owner with prioritisation, stakeholder alignment and area leadership Mentor and coach Product Managers and Product Analysts, helping to develop best practice in discovery, requirements and customer-first delivery Creating clarity and shared purpose through supportive leadership and coaching; advocating a high-performance environment What you can bring to our team: Experience in digital product management in a customer focussed product team Strong analytical skills with the ability to interpret data, draw insights, and make data-informed decisions An outcome-driven approach, able to tell us how you've driven measurable improvements in product performance Excellent relationship-building and communication skills - able to influence, inspire and collaborate at every level across multiple teams Be well-versed across the agile and digital space, have experience motivating and leading cross-functional teams. A commercial and strategic awareness, applying a pragmatic, data-led mindset to everything you do Flexible and resilient in approach, willing to change and adapt plans quickly based on new information A collaborative leadership style - known for mentoring & influencing others across your squad and the wider product community The use of AI-driven tools to uncover insights and enhance decision-making Passion for customer research and a solid grasp of both qualitative and quantitative discovery techniques Everyone's career path is individual and different, so this is just a guide. If your experience doesn't precisely match this, you're encouraged to apply so that we can discover your unique talents! How we hire for this role We know your time is precious, so we keep our recruitment process as quick and easy as possible. If we believe you might be a match for a job you've applied for, you'll enter our hiring process as follows: Initial call; A short conversation with our team to find out more about you Interview; A deeper dive into your experience and your approach Presentation; You'll share your thinking around a product challenge with a wider group, demonstrating your technical understanding Cultivating a diverse and inclusive culture is paramount for us. Recognising we are all different, if for whatever reason you need us to adapt the process, please get in touch via . Why choose Holiday Extras? We believe that holidays are the most precious time of all, so we create products, tech and services that make travel and holidays memorable and fun. We're on a mission to be the only place to go for your holiday extras, offering unparalleled choice, value and service, turning our customers' ordinary trips into extraordinarily good times. At Holiday Extras, we're creating a workplace where everyone can thrive, build their careers and reach their limitless potential. As a Sunday Times Best Place to Work 2025, we're proud to offer a world of benefits designed to enhance your lifestyle and well-being. By joining our team, you'll feel supported and rewarded every day. Learn more about our culture and benefits. Time is precious: 25 days annual leave (+BH's), extra holidays through Holiday Buy, Birthday Day Off, and Sabbaticals at each milestone. Parental Leave: Enhanced parental leave - Up to 1 year off, including 13 weeks at 100% pay, 13 weeks at 50% pay Road to well-being: Access to Gym Discounts, Private Dental Insurance and Private Medical Insurance (after 4 years) Celebrate success together: Enjoy a Profit Share Bonus and a pension scheme with Aviva. Good for the soul: Join our Social Club for 25% off any ticket or event in the UK, Discounts on the latest tech, or give back to your community with our Volunteering Scheme. Plan ahead: Income protection, Critical illness cover and Life assurance
Lead, Licensing & Regulatory Affairs - Europe, Amazon Leo Global Licensing - EMEA We seek a regulatory leader who can navigate Europe's complex telecommunications landscape and secure the licenses that will enable us connect millions of consumer, business, government, and mobile customers with satellite broadband. Key job responsibilities Drive Licensing Strategy: Develop and execute licensing plans across European countries, securing authorizations for satellite systems, gateway stations, user equipment, spectrum use, and service provision. Shape the Regulatory Environment: Engage with regulators, trade associations, and industry stakeholders to advocate for favourable policies related to NGSO systems, spectrum access, and space sustainability and safety. Enable Service Delivery: Identify regulatory risks before they become blockers, maintain compliance across jurisdictions, and work cross-functionally with business, legal, policy, and engineering teams to deliver Kuiper services at scale. Lead Regional Engagement: Represent Amazon Leo in national and regional telecommunications organizations, building relationships with government officials and coordinating with the broader International Regulatory team. This position may require access to information, technology, or hardware that is subject to export control laws and regulations, including the Export Administration Regulations (EAR) and the International Traffic in Arms Regulations (ITAR). Employment in this position is contingent upon obtaining any required export licenses or other approvals from the United States government. As such, the successful candidate must be eligible to obtain any necessary export licenses or approvals based on their nationality, citizenship, and any other factors considered by the applicable export control regulations. About the team Our team instrumental in bringing broadband connectivity to communities that need it most, working with advanced satellite technology while navigating one of the world's most complex regulatory environments. You will report to the Head of Licensing & International Regulatory Affairs - EMEA and collaborate with global teams defining the future of satellite communications. Basic Qualifications Experience related to spectrum management, securing licenses for the provision of telecommunications services and ensuring regulatory compliance at an international level Experience with satellite and/or telecommunications network licensing, particularly NGSO systems Bachelor's degree in telecommunications or related field Strong analytical and communication skills-you can translate technical, business, and policy requirements into regulatory strategies Preferred Qualifications Experience in working directly with government officials and regulatory bodies Experience coordinating between technical teams, peers and business stakeholders Experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround Experience with ITU Radio Regulations, WRC preparations, or European regional telecommunications organizations (e.g., CEPT) Fluency in European languages in addition to English Engineering background Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Feb 06, 2026
Full time
Lead, Licensing & Regulatory Affairs - Europe, Amazon Leo Global Licensing - EMEA We seek a regulatory leader who can navigate Europe's complex telecommunications landscape and secure the licenses that will enable us connect millions of consumer, business, government, and mobile customers with satellite broadband. Key job responsibilities Drive Licensing Strategy: Develop and execute licensing plans across European countries, securing authorizations for satellite systems, gateway stations, user equipment, spectrum use, and service provision. Shape the Regulatory Environment: Engage with regulators, trade associations, and industry stakeholders to advocate for favourable policies related to NGSO systems, spectrum access, and space sustainability and safety. Enable Service Delivery: Identify regulatory risks before they become blockers, maintain compliance across jurisdictions, and work cross-functionally with business, legal, policy, and engineering teams to deliver Kuiper services at scale. Lead Regional Engagement: Represent Amazon Leo in national and regional telecommunications organizations, building relationships with government officials and coordinating with the broader International Regulatory team. This position may require access to information, technology, or hardware that is subject to export control laws and regulations, including the Export Administration Regulations (EAR) and the International Traffic in Arms Regulations (ITAR). Employment in this position is contingent upon obtaining any required export licenses or other approvals from the United States government. As such, the successful candidate must be eligible to obtain any necessary export licenses or approvals based on their nationality, citizenship, and any other factors considered by the applicable export control regulations. About the team Our team instrumental in bringing broadband connectivity to communities that need it most, working with advanced satellite technology while navigating one of the world's most complex regulatory environments. You will report to the Head of Licensing & International Regulatory Affairs - EMEA and collaborate with global teams defining the future of satellite communications. Basic Qualifications Experience related to spectrum management, securing licenses for the provision of telecommunications services and ensuring regulatory compliance at an international level Experience with satellite and/or telecommunications network licensing, particularly NGSO systems Bachelor's degree in telecommunications or related field Strong analytical and communication skills-you can translate technical, business, and policy requirements into regulatory strategies Preferred Qualifications Experience in working directly with government officials and regulatory bodies Experience coordinating between technical teams, peers and business stakeholders Experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround Experience with ITU Radio Regulations, WRC preparations, or European regional telecommunications organizations (e.g., CEPT) Fluency in European languages in addition to English Engineering background Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Connect to your opportunity Are you passionate about operational design and delivery, and thinking creatively to solve client issues? Do you want to help diverse range of TMT organisations to undertake fundamental transformation to drive business value? Could you provide insights to help our clients make decisions, address challenges, and achieve their objectives? Have you delivered complex transformation programmes that translate strategy into execution? Can you think on your feet, adapt and pivot where necessary? If you say yes to any of these, please apply. We design, build, and optimise the operations of leading Technology, Media & Telecommunications (TMT) businesses to bring their biggest ideas to life and help them to unlock the value of AI, digital and sustainability. Working with colleagues across Deloitte, we combine business design, process engineering and cost transformation in-hand with data and technology fluency to solve our clients' biggest challenges, bring the unpredictable and unknown into focus, and turn concepts into reality. To do this, we need ambitious, entrepreneurial and curious people that will drive innovation and welcome and thrive in disruption. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity In Operations & Industry Domain Solutions (OIDS) we have always led with our industry knowledge. Our clients value the insight and expertise we bring from the wide range of organisations we work for, and the experience that brings. In the TMT sector it is no different - we have spent many years working with the largest Telco, Media & Tech clients in the UK and Globally, supporting them with some of their greatest challenges that can range from fundamental re-imagination of the Operating Model for rolling out and selling fibre, to transforming the way Media companies handle their content supply chains end-to-end. Your role will include: Leading client thinking in identifying areas of innovation that encourage new ways of working and enhance the existing operating model Leading bid teams to build and deliver compelling proposals and pitches, and supporting the end-to-end business development process Managing Deloitte and client teams to understand their organisations, to design and deliver Operating Models that are fit for purpose and successfully realise their strategic intention Leading on designing and developing business cases and identifying and/or delivering sustainable cost savings in collaboration with senior clients Leading on a methodical approach to research and guiding a team through analysing large qualitative and quantitative data sets to shape recommendations Evaluating and using emerging and innovative technologies or ways of thinking to shape strategy; design operating models, principles and roadmaps; and deliver transformation Assessing processes, identifying and quantifying inefficiencies and design and implementation of improvements Proven experience of leading successful teams, functions and programmes on time and to budget Acting as part of the OIDS management / leadership team: leading on performance management, proposition development, and coaching and talent management Leading on the strategic and operational reviews of entire organisations or functions within organisations at a system, organisation, service or functional levels Identifying and organising inputs and insights to lead on developing end-to-end stories to present findings and recommendations to clients Connect to your skills and professional experience We are looking for people to join our team who embrace change and bring us ever greater breadth and depth of expertise. The quality of our technical skills is enhanced through our practical knowledge of implementation and our ability to learn from each other. We are looking for people who have: Proven depth of knowledge of the operational dynamics and industry trends across media, telecoms and/or tech, for example: Telecoms ServCo/NetCo & Wholesale ecosystem optimisation AI monetisation and automation strategies Autonomous and virtual network innovation B2B Enterprise solution delivery 'Customer obsession' and digital experience transformation Media: Modernisation of Content Supply Chains Data-driven personalisation and audience engagement Subscription and advertising platform innovation New content formats and experiences (AR/VR/Metaverse) Intellectual Property and digital Rights management Tech AI/ML application and ethical governance Cloud-native operating models Cyber security and data privacy Web3, Blockchain, and decentralised technologies Platform economics and ecosystem orchestration Experience of use of AI/ Automation to accelerate key operational processes and/or optimise ways of working in one of the above sectors Previous consulting experience, whether as an independent advisor or in-house Experience of a mid/senior-level operational role in at least one TMT organisation (as an employee or as a consultant/contractor) demonstrating knowledge of the overall operating model of that business Experience in generating and developing new business with a track record of translating these into commercial viable and operationally deliverable B2B sales Experience of working effectively as part of a management / leadership team Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Engineering, AI and Data We lead transformation at the heart of our clients; re-engineering the core of our clients' organisations, helping to unleash growth, and creating better futures for their customers, citizens and employees. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "The great culture, flexibility, and range of experiences that Deloitte offers is what sets this firm apart. In Technology & Transformation, Deloitte is far ahead of any of our immediate competitors." - Sophia, Technology & Transformation "What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte's clients include many of the world's largest organisations; I wanted to be part of a team that made a difference that I could be proud of." - Dan, Technology & Transformation Our hybrid working policy You'll be based in London with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you . click apply for full job details
Feb 05, 2026
Full time
Connect to your opportunity Are you passionate about operational design and delivery, and thinking creatively to solve client issues? Do you want to help diverse range of TMT organisations to undertake fundamental transformation to drive business value? Could you provide insights to help our clients make decisions, address challenges, and achieve their objectives? Have you delivered complex transformation programmes that translate strategy into execution? Can you think on your feet, adapt and pivot where necessary? If you say yes to any of these, please apply. We design, build, and optimise the operations of leading Technology, Media & Telecommunications (TMT) businesses to bring their biggest ideas to life and help them to unlock the value of AI, digital and sustainability. Working with colleagues across Deloitte, we combine business design, process engineering and cost transformation in-hand with data and technology fluency to solve our clients' biggest challenges, bring the unpredictable and unknown into focus, and turn concepts into reality. To do this, we need ambitious, entrepreneurial and curious people that will drive innovation and welcome and thrive in disruption. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity In Operations & Industry Domain Solutions (OIDS) we have always led with our industry knowledge. Our clients value the insight and expertise we bring from the wide range of organisations we work for, and the experience that brings. In the TMT sector it is no different - we have spent many years working with the largest Telco, Media & Tech clients in the UK and Globally, supporting them with some of their greatest challenges that can range from fundamental re-imagination of the Operating Model for rolling out and selling fibre, to transforming the way Media companies handle their content supply chains end-to-end. Your role will include: Leading client thinking in identifying areas of innovation that encourage new ways of working and enhance the existing operating model Leading bid teams to build and deliver compelling proposals and pitches, and supporting the end-to-end business development process Managing Deloitte and client teams to understand their organisations, to design and deliver Operating Models that are fit for purpose and successfully realise their strategic intention Leading on designing and developing business cases and identifying and/or delivering sustainable cost savings in collaboration with senior clients Leading on a methodical approach to research and guiding a team through analysing large qualitative and quantitative data sets to shape recommendations Evaluating and using emerging and innovative technologies or ways of thinking to shape strategy; design operating models, principles and roadmaps; and deliver transformation Assessing processes, identifying and quantifying inefficiencies and design and implementation of improvements Proven experience of leading successful teams, functions and programmes on time and to budget Acting as part of the OIDS management / leadership team: leading on performance management, proposition development, and coaching and talent management Leading on the strategic and operational reviews of entire organisations or functions within organisations at a system, organisation, service or functional levels Identifying and organising inputs and insights to lead on developing end-to-end stories to present findings and recommendations to clients Connect to your skills and professional experience We are looking for people to join our team who embrace change and bring us ever greater breadth and depth of expertise. The quality of our technical skills is enhanced through our practical knowledge of implementation and our ability to learn from each other. We are looking for people who have: Proven depth of knowledge of the operational dynamics and industry trends across media, telecoms and/or tech, for example: Telecoms ServCo/NetCo & Wholesale ecosystem optimisation AI monetisation and automation strategies Autonomous and virtual network innovation B2B Enterprise solution delivery 'Customer obsession' and digital experience transformation Media: Modernisation of Content Supply Chains Data-driven personalisation and audience engagement Subscription and advertising platform innovation New content formats and experiences (AR/VR/Metaverse) Intellectual Property and digital Rights management Tech AI/ML application and ethical governance Cloud-native operating models Cyber security and data privacy Web3, Blockchain, and decentralised technologies Platform economics and ecosystem orchestration Experience of use of AI/ Automation to accelerate key operational processes and/or optimise ways of working in one of the above sectors Previous consulting experience, whether as an independent advisor or in-house Experience of a mid/senior-level operational role in at least one TMT organisation (as an employee or as a consultant/contractor) demonstrating knowledge of the overall operating model of that business Experience in generating and developing new business with a track record of translating these into commercial viable and operationally deliverable B2B sales Experience of working effectively as part of a management / leadership team Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Engineering, AI and Data We lead transformation at the heart of our clients; re-engineering the core of our clients' organisations, helping to unleash growth, and creating better futures for their customers, citizens and employees. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "The great culture, flexibility, and range of experiences that Deloitte offers is what sets this firm apart. In Technology & Transformation, Deloitte is far ahead of any of our immediate competitors." - Sophia, Technology & Transformation "What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte's clients include many of the world's largest organisations; I wanted to be part of a team that made a difference that I could be proud of." - Dan, Technology & Transformation Our hybrid working policy You'll be based in London with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you . click apply for full job details
Government Customer Success Manager At TryHackMe, our mission is to make learning and teaching cybersecurity accessible, practical, and deeply engaging. With over 6 million learners worldwide, we help organisations build real cyber capability - from classrooms to enterprises and critical national infrastructure. We're hiring a Government Customer Success Manager to own and grow strategic relationships across government, defence, and public sector organisations, positioning TryHackMe as a long term cyber readiness and workforce development partner. This role sits at the centre of one of TryHackMe's most strategically important growth segments. You'll work closely with defence, intelligence, and public sector stakeholders to ensure measurable outcomes, strong renewals, and visible advocacy across government ecosystems. Role Overview As the Government Customer Success Manager, you own the post sale success, adoption, and value realisation for TryHackMe's government and defence customers. Government customers operate with longer buying cycles, complex stakeholder groups, strict security expectations, and mission critical outcomes. Success in this role requires visible ownership, confidence navigating ambiguity, and the ability to translate platform usage into workforce readiness, operational resilience, and mission impact. This role requires proactive, visible ownership. We are not looking for someone who primarily focuses on internal process, tooling, or operational clean up. Success depends on consistent customer facing engagement, independent relationship building, and the ability to clearly demonstrate outcomes without reliance on inherited relationships or escalation support. You will manage a focused portfolio across: US Department of Defense (primary growth engine) - Air Force, Army, cyber focused units Western Allied Defence Forces - UK, Australia, Canada Local Government - police forces, councils, and public sector agencies You will partner closely with a dedicated Government Account Manager, where: You own adoption, outcomes, and value proof The AM owns commercial execution, renewals, and expansion Together, you will drive 90% Gross Revenue Retention and 125% Net Revenue Retention within the Government segment. Key Responsibilities Customer Outcomes & Retention Act as the primary relationship owner for government and defence customers, building trust across operational, training, technical, and leadership stakeholders. Establish and maintain a regular, documented engagement cadence across the entire portfolio - no accounts sit untouched without clear justification. Lead GOV specific onboarding and kickoff sessions aligned to mission readiness, workforce capability, and policy constraints. Define clear success criteria early, mapping TryHackMe usage to: Job Qualification Requirements (JQRs) Workforce readiness goals Cyber capability maturity targets Monitor adoption health (usage, engagement, milestone completion) and proactively intervene to mitigate risk well ahead of renewal. Own renewal readiness from a value and risk perspective, beginning 6-12 months pre expiry, with documented mitigation plans for any amber or red accounts. Maintain accurate renewal classification, forecasting, and CRM documentation to support predictable outcomes. Adoption, Engagement & Expansion Enablement Drive fast time to value by embedding TryHackMe into government training pipelines efficiently and securely. Standardise and scale content mapping to Job Qualification Requirements (JQRs) - a core differentiator for the GOV segment. Identify adoption led expansion signals including: Increased seat utilisation New units, teams, or agencies engaging Demand for CTFs, SOC simulators, tabletop exercises (TTX), or certifications Partner with the Government Account Manager to convert adoption insights and usage data into qualified expansion opportunities. Lead Executive Business Reviews (EBRs) focused on mission outcomes and workforce readiness, not product features. Strategic Growth & Advocacy Independently build net new government champions within your portfolio. Proactively identify, document, and communicate measurable customer outcomes. Develop credible, government ready success stories and expand TryHackMe's GOV logo library and reference pack. Confidently ask customers for feedback, advocacy, references, or logo permission once value has been delivered. Represent the voice of the government customer internally, influencing product roadmap priorities and GOV specific enablement. Operational Excellence & Enablement Own and continuously improve GOV specific playbooks and resources, including: GOV onboarding and renewal playbooks in ChurnZero GOV kickoff and EBR decks The Gov Hub in Notion as a single source of truth Use data rigorously to track adoption health, renewal risk, and expansion signals. Maintain excellent CRM hygiene across HubSpot and ChurnZero - forecasting accuracy is a non negotiable expectation. What Success Looks Like 90% renewal rate across the Government portfolio 125% Net Revenue Retention driven through adoption led expansion Customers can clearly articulate the mission and workforce impact of using TryHackMe Renewal risk is identified early and mitigated proactively Documented, repeatable GOV playbooks that scale success Recognition as a trusted cyber readiness advisor within government and defence Strong candidates can clearly articulate: Specific customer relationships they personally built How their actions directly improved renewal outcomes How they identified and mitigated risk before escalation What changed for the customer because of their involvement About You Essential Skills & Experience 3+ years experience in Customer Success, Account Management, or Strategic Partnerships within SaaS, cybersecurity, or regulated environments Proven ability to manage complex, high stakes customers with multiple stakeholders and long decision cycles Strong data literacy - you use data to tell clear value stories Experience driving adoption, renewals, and expansion in partnership with Sales or Account Managers Excellent communication skills across technical and senior leadership audiences Demonstrated ownership mindset - you can clearly show how your actions changed customer outcomes, not just what you worked on Evidence of self directed execution without heavy oversight This Role Is Not a Fit If You: Prefer working primarily behind the scenes rather than directly with customers Rely heavily on scripts without adapting to customer context Focus more on internal blockers than customer outcomes Are uncomfortable being accountable for visible progress and results Need close direction to drive engagement or momentum Government & Defence Domain Expertise (Highly Desirable) Familiarity with DoD structures and terminology (Squadron Group Wing MAJCOM; Army, Navy, Air Force, Marines, Space Force) Understanding of differences between Federal, State, Local, and International government organisations Exposure to government procurement processes, RFPs, contract vehicles, and extended buying cycles Awareness of government budget cycles, Continuing Resolutions (CRs), and shutdown impacts Experience working with resellers, system integrators, or defence contractors Compliance, Security & Trust Based Environments Familiarity with security and compliance frameworks such as FedRAMP, FISMA, NIST, or data sovereignty requirements Comfortable operating in high trust, security conscious environments Active security clearance (or eligibility and willingness to obtain one) is a strong advantage Preferred (But Not Required) Backgrounds Former military, government, or defence contractor experience Customer Success or Account Management experience in the public sector Background in cybersecurity training, workforce development, or education services Traits That Thrive at TryHackMe Our strongest CSMs demonstrate: Ownership - "If not me, then who?" Bias for Action - progress over perfection Customer Obsession - empathy paired with accountability Resilience - persistence through complexity and long cycles Craftsmanship - pride in clarity, quality, and impact Customer Success at TryHackMe is not a support role. It is a growth, trust, and outcomes function. Why This Role Matters Government and defence customers represent one of TryHackMe's most strategically important opportunities. This role is not about account maintenance - it's about building trust, proving value, and embedding TryHackMe into national cyber capability strategies. If done well . click apply for full job details
Feb 04, 2026
Full time
Government Customer Success Manager At TryHackMe, our mission is to make learning and teaching cybersecurity accessible, practical, and deeply engaging. With over 6 million learners worldwide, we help organisations build real cyber capability - from classrooms to enterprises and critical national infrastructure. We're hiring a Government Customer Success Manager to own and grow strategic relationships across government, defence, and public sector organisations, positioning TryHackMe as a long term cyber readiness and workforce development partner. This role sits at the centre of one of TryHackMe's most strategically important growth segments. You'll work closely with defence, intelligence, and public sector stakeholders to ensure measurable outcomes, strong renewals, and visible advocacy across government ecosystems. Role Overview As the Government Customer Success Manager, you own the post sale success, adoption, and value realisation for TryHackMe's government and defence customers. Government customers operate with longer buying cycles, complex stakeholder groups, strict security expectations, and mission critical outcomes. Success in this role requires visible ownership, confidence navigating ambiguity, and the ability to translate platform usage into workforce readiness, operational resilience, and mission impact. This role requires proactive, visible ownership. We are not looking for someone who primarily focuses on internal process, tooling, or operational clean up. Success depends on consistent customer facing engagement, independent relationship building, and the ability to clearly demonstrate outcomes without reliance on inherited relationships or escalation support. You will manage a focused portfolio across: US Department of Defense (primary growth engine) - Air Force, Army, cyber focused units Western Allied Defence Forces - UK, Australia, Canada Local Government - police forces, councils, and public sector agencies You will partner closely with a dedicated Government Account Manager, where: You own adoption, outcomes, and value proof The AM owns commercial execution, renewals, and expansion Together, you will drive 90% Gross Revenue Retention and 125% Net Revenue Retention within the Government segment. Key Responsibilities Customer Outcomes & Retention Act as the primary relationship owner for government and defence customers, building trust across operational, training, technical, and leadership stakeholders. Establish and maintain a regular, documented engagement cadence across the entire portfolio - no accounts sit untouched without clear justification. Lead GOV specific onboarding and kickoff sessions aligned to mission readiness, workforce capability, and policy constraints. Define clear success criteria early, mapping TryHackMe usage to: Job Qualification Requirements (JQRs) Workforce readiness goals Cyber capability maturity targets Monitor adoption health (usage, engagement, milestone completion) and proactively intervene to mitigate risk well ahead of renewal. Own renewal readiness from a value and risk perspective, beginning 6-12 months pre expiry, with documented mitigation plans for any amber or red accounts. Maintain accurate renewal classification, forecasting, and CRM documentation to support predictable outcomes. Adoption, Engagement & Expansion Enablement Drive fast time to value by embedding TryHackMe into government training pipelines efficiently and securely. Standardise and scale content mapping to Job Qualification Requirements (JQRs) - a core differentiator for the GOV segment. Identify adoption led expansion signals including: Increased seat utilisation New units, teams, or agencies engaging Demand for CTFs, SOC simulators, tabletop exercises (TTX), or certifications Partner with the Government Account Manager to convert adoption insights and usage data into qualified expansion opportunities. Lead Executive Business Reviews (EBRs) focused on mission outcomes and workforce readiness, not product features. Strategic Growth & Advocacy Independently build net new government champions within your portfolio. Proactively identify, document, and communicate measurable customer outcomes. Develop credible, government ready success stories and expand TryHackMe's GOV logo library and reference pack. Confidently ask customers for feedback, advocacy, references, or logo permission once value has been delivered. Represent the voice of the government customer internally, influencing product roadmap priorities and GOV specific enablement. Operational Excellence & Enablement Own and continuously improve GOV specific playbooks and resources, including: GOV onboarding and renewal playbooks in ChurnZero GOV kickoff and EBR decks The Gov Hub in Notion as a single source of truth Use data rigorously to track adoption health, renewal risk, and expansion signals. Maintain excellent CRM hygiene across HubSpot and ChurnZero - forecasting accuracy is a non negotiable expectation. What Success Looks Like 90% renewal rate across the Government portfolio 125% Net Revenue Retention driven through adoption led expansion Customers can clearly articulate the mission and workforce impact of using TryHackMe Renewal risk is identified early and mitigated proactively Documented, repeatable GOV playbooks that scale success Recognition as a trusted cyber readiness advisor within government and defence Strong candidates can clearly articulate: Specific customer relationships they personally built How their actions directly improved renewal outcomes How they identified and mitigated risk before escalation What changed for the customer because of their involvement About You Essential Skills & Experience 3+ years experience in Customer Success, Account Management, or Strategic Partnerships within SaaS, cybersecurity, or regulated environments Proven ability to manage complex, high stakes customers with multiple stakeholders and long decision cycles Strong data literacy - you use data to tell clear value stories Experience driving adoption, renewals, and expansion in partnership with Sales or Account Managers Excellent communication skills across technical and senior leadership audiences Demonstrated ownership mindset - you can clearly show how your actions changed customer outcomes, not just what you worked on Evidence of self directed execution without heavy oversight This Role Is Not a Fit If You: Prefer working primarily behind the scenes rather than directly with customers Rely heavily on scripts without adapting to customer context Focus more on internal blockers than customer outcomes Are uncomfortable being accountable for visible progress and results Need close direction to drive engagement or momentum Government & Defence Domain Expertise (Highly Desirable) Familiarity with DoD structures and terminology (Squadron Group Wing MAJCOM; Army, Navy, Air Force, Marines, Space Force) Understanding of differences between Federal, State, Local, and International government organisations Exposure to government procurement processes, RFPs, contract vehicles, and extended buying cycles Awareness of government budget cycles, Continuing Resolutions (CRs), and shutdown impacts Experience working with resellers, system integrators, or defence contractors Compliance, Security & Trust Based Environments Familiarity with security and compliance frameworks such as FedRAMP, FISMA, NIST, or data sovereignty requirements Comfortable operating in high trust, security conscious environments Active security clearance (or eligibility and willingness to obtain one) is a strong advantage Preferred (But Not Required) Backgrounds Former military, government, or defence contractor experience Customer Success or Account Management experience in the public sector Background in cybersecurity training, workforce development, or education services Traits That Thrive at TryHackMe Our strongest CSMs demonstrate: Ownership - "If not me, then who?" Bias for Action - progress over perfection Customer Obsession - empathy paired with accountability Resilience - persistence through complexity and long cycles Craftsmanship - pride in clarity, quality, and impact Customer Success at TryHackMe is not a support role. It is a growth, trust, and outcomes function. Why This Role Matters Government and defence customers represent one of TryHackMe's most strategically important opportunities. This role is not about account maintenance - it's about building trust, proving value, and embedding TryHackMe into national cyber capability strategies. If done well . click apply for full job details
Let's fix hospitality, for good. Hospitality is tough - margins are thin, waste is high, and teams are stretched. But it doesn't have to be this hard. That's why we built Nory. Our CEO, Conor, knows the pain first hand. After founding and scaling Mad Egg in Ireland, he got fed up with juggling "market leading" systems, clunky spreadsheets, and endless printouts. So he set out to build the tool he wished he'd had from day one. Nory is an all knowing restaurant management system. It blends real time data with AI predictive analytics, giving operators control of their margins. From food prep to forecasting, it's operational intelligence that helps restaurants run with consistency, certainty, and profit. The result? Thriving restaurants, better jobs, less waste, healthier margins. And we're just getting started. Fresh off a Series B led by Kinnevik, we've grown to 70+ people across Ireland, the UK, and Spain - and demand is scaling faster than we ever imagined. We're now looking for a Senior AI Product Manager to join the Insights squad. In this role, you will be the primary driver of realising our Product vision of building an intelligent system that guides restaurants to be more profitable. What you'll be doing: Lead the team that acts as the "orchestra director" for intelligence across the product: aligning data, behaviour, and UX into one coherent system that gives visibility to our customers into their P&L in real time. Build core AI assistants that help drive profitability for our customers and the industry as a whole. Make it easy for other teams to build their own assistants by setting the right primitives and guardrails (think observability, memory, evals, frontend patterns, etc.). Work closely with the Head of Product and your engineering / design counterparts. Expect fast prototyping, rapid iteration, and ruthless focus on shipping useful, impactful AI assistants to production. What you'll bring: We're not looking for a 'standard' PM here. Of course, you need to have all the basics of good 'servant leadership' PM ing - from strong analytical skills to knowing how to rally a team behind a goal. Signs that you are the right person for the role: Entrepreneurial: You're a "barrel," not ammunition. You can aim yourself, spot the right problems, figure out exceptional strategies to win and move without being told what to build. You might have started a business in the past (digital or not) and you know that speed of execution + speed of iteration matters more than getting it 100% right on the first go. Technical enough: You won't thrive in this role without being fairly technical. You should understand code and be able to build small products / prototypes. Ideally, you should be comfortable with model reasoning and debugging weird AI behaviour. You should be actively building with AI, whether it's prototypes with v0 or demo features with Claude Code. Strong product instincts. You should be right often about what to build to solve a customer problem, even without data or existing benchmarks. We have a lot of product breadth, so we don't have the luxury of infinite iteration. You should be able to reason from first principles, empathise for customer needs and build the right products from the get go. Strong opinions, backed with data: We are a small, tight knit, high leverage Product Management team so we're not afraid to argue and disagree with each other. We do that with (a) low ego, (b) showing the data / the analysis and (c) a mindset of listening to understand, not listening to respond. (Bonus) Experience shipping AI end to end: Experience shipping AI features end to end and not having to explain what evals are to you is a big plus, but ultimately it's a bonus: we value your learning mindset > pedigree. If you're an exceptional builder and you're excited by what we're building, we'd love to hear from you. What you'll get in return: Competitive salary range depending on experience Meaningful equity, at Nory everyone is an owner! 35 days of paid leave per year (including bank holidays) Comprehensive private health insurance via Irish Life (Ireland) and Axa (UK) Enhanced parental leave and baby loss support Learning & development culture - €1000 personal annual budget + quarterly book budget ️ €250 home office workspace budget Regular team offsites & socials Work from anywhere for up to 3 months of the year Offices in either London , Dublin or Spain And much more How we work Our vision is to build a better future for the restaurant industry. One where operators are in control, margins are stronger, and frontline teams can build careers they're proud of. To get there, we move fast, stay focused, and hold ourselves to a high bar. Our values guide how we work, grow, and win - together. These are the values we live by: We serve up impact with a side of profit: We prioritise work that delivers real financial results for our restaurant partners. We prioritise speed of service: We move fast, unblock quickly, and deliver with urgency. We act like owners: We own problems, raise the bar, and build better every day. We win as a crew: We grow stronger through feedback, collaboration, and shared wins. We hire humans. At Nory, we believe that diverse teams build better products. We welcome applicants from all backgrounds, identities, and walks of life. We do not discriminate based on gender, ethnicity, sexual orientation, religion, family status, age, disability, or race. What matters to us is how you think, how you work, and what you bring to the table. Please let us know if you require any adjustments so you can bring your best self to the interview process.
Feb 04, 2026
Full time
Let's fix hospitality, for good. Hospitality is tough - margins are thin, waste is high, and teams are stretched. But it doesn't have to be this hard. That's why we built Nory. Our CEO, Conor, knows the pain first hand. After founding and scaling Mad Egg in Ireland, he got fed up with juggling "market leading" systems, clunky spreadsheets, and endless printouts. So he set out to build the tool he wished he'd had from day one. Nory is an all knowing restaurant management system. It blends real time data with AI predictive analytics, giving operators control of their margins. From food prep to forecasting, it's operational intelligence that helps restaurants run with consistency, certainty, and profit. The result? Thriving restaurants, better jobs, less waste, healthier margins. And we're just getting started. Fresh off a Series B led by Kinnevik, we've grown to 70+ people across Ireland, the UK, and Spain - and demand is scaling faster than we ever imagined. We're now looking for a Senior AI Product Manager to join the Insights squad. In this role, you will be the primary driver of realising our Product vision of building an intelligent system that guides restaurants to be more profitable. What you'll be doing: Lead the team that acts as the "orchestra director" for intelligence across the product: aligning data, behaviour, and UX into one coherent system that gives visibility to our customers into their P&L in real time. Build core AI assistants that help drive profitability for our customers and the industry as a whole. Make it easy for other teams to build their own assistants by setting the right primitives and guardrails (think observability, memory, evals, frontend patterns, etc.). Work closely with the Head of Product and your engineering / design counterparts. Expect fast prototyping, rapid iteration, and ruthless focus on shipping useful, impactful AI assistants to production. What you'll bring: We're not looking for a 'standard' PM here. Of course, you need to have all the basics of good 'servant leadership' PM ing - from strong analytical skills to knowing how to rally a team behind a goal. Signs that you are the right person for the role: Entrepreneurial: You're a "barrel," not ammunition. You can aim yourself, spot the right problems, figure out exceptional strategies to win and move without being told what to build. You might have started a business in the past (digital or not) and you know that speed of execution + speed of iteration matters more than getting it 100% right on the first go. Technical enough: You won't thrive in this role without being fairly technical. You should understand code and be able to build small products / prototypes. Ideally, you should be comfortable with model reasoning and debugging weird AI behaviour. You should be actively building with AI, whether it's prototypes with v0 or demo features with Claude Code. Strong product instincts. You should be right often about what to build to solve a customer problem, even without data or existing benchmarks. We have a lot of product breadth, so we don't have the luxury of infinite iteration. You should be able to reason from first principles, empathise for customer needs and build the right products from the get go. Strong opinions, backed with data: We are a small, tight knit, high leverage Product Management team so we're not afraid to argue and disagree with each other. We do that with (a) low ego, (b) showing the data / the analysis and (c) a mindset of listening to understand, not listening to respond. (Bonus) Experience shipping AI end to end: Experience shipping AI features end to end and not having to explain what evals are to you is a big plus, but ultimately it's a bonus: we value your learning mindset > pedigree. If you're an exceptional builder and you're excited by what we're building, we'd love to hear from you. What you'll get in return: Competitive salary range depending on experience Meaningful equity, at Nory everyone is an owner! 35 days of paid leave per year (including bank holidays) Comprehensive private health insurance via Irish Life (Ireland) and Axa (UK) Enhanced parental leave and baby loss support Learning & development culture - €1000 personal annual budget + quarterly book budget ️ €250 home office workspace budget Regular team offsites & socials Work from anywhere for up to 3 months of the year Offices in either London , Dublin or Spain And much more How we work Our vision is to build a better future for the restaurant industry. One where operators are in control, margins are stronger, and frontline teams can build careers they're proud of. To get there, we move fast, stay focused, and hold ourselves to a high bar. Our values guide how we work, grow, and win - together. These are the values we live by: We serve up impact with a side of profit: We prioritise work that delivers real financial results for our restaurant partners. We prioritise speed of service: We move fast, unblock quickly, and deliver with urgency. We act like owners: We own problems, raise the bar, and build better every day. We win as a crew: We grow stronger through feedback, collaboration, and shared wins. We hire humans. At Nory, we believe that diverse teams build better products. We welcome applicants from all backgrounds, identities, and walks of life. We do not discriminate based on gender, ethnicity, sexual orientation, religion, family status, age, disability, or race. What matters to us is how you think, how you work, and what you bring to the table. Please let us know if you require any adjustments so you can bring your best self to the interview process.
McGinley Support Services (Infrastructure) Ltd
Watford, Hertfordshire
Account Manager - Rail Infrastructure Recruitment Covering South East / South West, based in Watford Head Office c 50k + Bonus Are you an experienced recruitment leader with a track record of owning key client accounts, driving growth, and delivering consistently high service levels within complex infrastructure environments? We have an exciting opportunity for an Account Manager to lead and develop a high-performing recruitment team responsible for supplying critical Sentinel-qualified rail skills to a newly secured, strategic client. This permanent role sits at the heart of a brand-new framework win, offering the successful candidate the chance to shape service delivery from the outset, embed strong client relationships, and build a scalable, future-proofed recruitment operation alongside an established and supportive team. THE COMPANY MSS Infrastructure (formerly McGinley Support Services) is one of the UK's largest specialist, privately owned recruitment businesses providing the Infrastructure sector of the Construction and Rail industry with permanent, contract, and temporary staff at all levels and skills. We have been consulting and recruiting for over five decades and presently working on the biggest major infrastructure projects in Europe. Having just concluded an excellent 2025 which included growth in revenue and profits, we are poised for further success this year. THE ROLE Acting as the primary commercial and operational lead for a newly secured rail framework, this role carries full accountability for the performance, retention and growth of a contingent rail infrastructure workforce supplied across multiple delivery partners. Close collaboration with internal stakeholders and client-side contacts is central to the role, including leading staffing discussions, attending mobilisation and handover meetings, and building trusted relationships that underpin service excellence and unlock further supply opportunities. Commercial ownership of the account is a core requirement, with responsibility for identifying, developing and converting opportunities throughout the life of the framework using performance insight, market knowledge and client engagement. Overall service delivery across the framework sits within the remit of the Account Manager, including setting service expectations, managing delivery against agreed KPIs, and supporting clients with both short-term requirements and longer-term workforce planning. Contractual performance, compliance and escalation management form a key part of the role, ensuring issues are resolved effectively and customer confidence is maintained at all times. Leadership of the account team includes ensuring the right balance of skills and capability is in place to meet demand, alongside maintaining accurate systems, reporting and governance in line with company processes and policies. Contribution to monthly and annual budgeting and planning cycles is expected, supported by clear progress updates and commercial commentary to inform financial reporting and decision-making. EXPERIENCE Essential: Proven experience working within rail infrastructure projects, including the recruitment and supply of Sentinel-qualified rail skills and direct engagement with rail contractors. Demonstrable background in managing complex client accounts or frameworks within a recruitment or workforce solutions environment. If you are able to meet the criteria outlined above and want to join an ambitious, growing team, then we can't wait to meet you. Please apply now! We have a fair and comprehensive selection procedure. We regret that if you have not been contacted within five working days that your application for this position has been unsuccessful. However, please check your junk email folder to ensure that an email from us hasn't been blocked by your spam filter. We receive many CVs and are unable to enter into telephone conversations until we have completed our initial selection procedure. As an equal opportunities employer, MSSI is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join MSSI. MSSISupport Services is committed to making reasonable adjustments in order for all candidates who are successfully put through to the interview stage to be able to attend.
Feb 03, 2026
Full time
Account Manager - Rail Infrastructure Recruitment Covering South East / South West, based in Watford Head Office c 50k + Bonus Are you an experienced recruitment leader with a track record of owning key client accounts, driving growth, and delivering consistently high service levels within complex infrastructure environments? We have an exciting opportunity for an Account Manager to lead and develop a high-performing recruitment team responsible for supplying critical Sentinel-qualified rail skills to a newly secured, strategic client. This permanent role sits at the heart of a brand-new framework win, offering the successful candidate the chance to shape service delivery from the outset, embed strong client relationships, and build a scalable, future-proofed recruitment operation alongside an established and supportive team. THE COMPANY MSS Infrastructure (formerly McGinley Support Services) is one of the UK's largest specialist, privately owned recruitment businesses providing the Infrastructure sector of the Construction and Rail industry with permanent, contract, and temporary staff at all levels and skills. We have been consulting and recruiting for over five decades and presently working on the biggest major infrastructure projects in Europe. Having just concluded an excellent 2025 which included growth in revenue and profits, we are poised for further success this year. THE ROLE Acting as the primary commercial and operational lead for a newly secured rail framework, this role carries full accountability for the performance, retention and growth of a contingent rail infrastructure workforce supplied across multiple delivery partners. Close collaboration with internal stakeholders and client-side contacts is central to the role, including leading staffing discussions, attending mobilisation and handover meetings, and building trusted relationships that underpin service excellence and unlock further supply opportunities. Commercial ownership of the account is a core requirement, with responsibility for identifying, developing and converting opportunities throughout the life of the framework using performance insight, market knowledge and client engagement. Overall service delivery across the framework sits within the remit of the Account Manager, including setting service expectations, managing delivery against agreed KPIs, and supporting clients with both short-term requirements and longer-term workforce planning. Contractual performance, compliance and escalation management form a key part of the role, ensuring issues are resolved effectively and customer confidence is maintained at all times. Leadership of the account team includes ensuring the right balance of skills and capability is in place to meet demand, alongside maintaining accurate systems, reporting and governance in line with company processes and policies. Contribution to monthly and annual budgeting and planning cycles is expected, supported by clear progress updates and commercial commentary to inform financial reporting and decision-making. EXPERIENCE Essential: Proven experience working within rail infrastructure projects, including the recruitment and supply of Sentinel-qualified rail skills and direct engagement with rail contractors. Demonstrable background in managing complex client accounts or frameworks within a recruitment or workforce solutions environment. If you are able to meet the criteria outlined above and want to join an ambitious, growing team, then we can't wait to meet you. Please apply now! We have a fair and comprehensive selection procedure. We regret that if you have not been contacted within five working days that your application for this position has been unsuccessful. However, please check your junk email folder to ensure that an email from us hasn't been blocked by your spam filter. We receive many CVs and are unable to enter into telephone conversations until we have completed our initial selection procedure. As an equal opportunities employer, MSSI is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join MSSI. MSSISupport Services is committed to making reasonable adjustments in order for all candidates who are successfully put through to the interview stage to be able to attend.
THIS IS AN UNPAID VOLUNTEERING ROLE. Role Title: Global Governance and Accreditation Officer Role Nature: Volunteer Location: Home-based The Blockchain & Climate Institute (BCI) is an international volunteer-led think tank supporting and advocating the application of blockchain technology in the global fight against climate change. We are looking for a highly motivated Global Governance & Accreditation Officerto strengthen BCI's governance frameworks, accreditation strategy, and institutional accountability. This role supports BCI's engagement with multilateral institutions (e.g., UN, UNFCCC and related bodies) and helps ensure BCI's policies, procedures, and reporting meet international good governance standards. The post holder will collaborate across BCI, including Strategy and the Legal Advisory & Governance Section, and report to a designated lead within the Director General's Office. Responsibilities Coordinate and prepare documentation for international accreditations (e.g., UN and other intergovernmental organisations), maintaining complete, audit ready records. Review and update internal governance policies, codes of conduct, and compliance procedures in line with BCI's evolving needs and best practice. Draft briefs, memoranda, and policy notes for senior leadership and external partners. Support governance reporting and develop capacity building tools in collaboration with Strategy and other teams. Contribute to knowledge sharing across BCI's global volunteer network and uphold organisational transparency. Core Competencies Excellent written communication (reports, briefings, policy summaries) with strong research and analytical skills in governance, sustainability, tech policy, or international relations. Exceptional planning, time management, and reliability in meeting deadlines; meticulous attention to detail. Ability to manage tasks independently while collaborating effectively in a cross functional, international team. Cross cultural sensitivity, global awareness, and alignment with BCI's mission and values. Requirements Skills & Abilities Strong drafting, synthesis, and stakeholder communication skills across all organisational levels. Proven ability to prioritise, multitask, and deliver to deadlines in a distributed, volunteer environment. Commitment of6-8 hours per week. General & Specialist Knowledge Proficient use ofMicrosoft 365(Outlook, Word, Excel, PowerPoint & OneDrive) and collaboration tools (Teams/SharePoint); familiarity withGoogle Workspace, Notion, Airtable or Trello is an advantage. Understanding of international institutions and processes (e.g.,UN,UNFCCC/COP, multilateral governance), plus familiarity withESG,SDGs, or digital governance. Knowledge of topics central to BCI, such asclimate change,climate finance, andblockchain for climate action(preferred). Education & Training Background inInternational Relations, Law, Environmental Studies, Political Science, Public Policy, Technology & Societyor related fields (undergraduate or postgraduate). Desirable: coursework/certification inUN systems, climate governance, non profit management, or AI policy; additional language skills (e.g.,French, Spanish, Arabic). Relevant Experience Experience contributing to reports, campaigns, or policy focused projects; volunteering with student organisations, NGOs, or social impact initiatives. Experience working independently and within teams to deliver governance related tasks and knowledge products. Blockchain and other emerging technologies. Climate change and sustainability. These are two hot topic groups that have been headlining media outlets, dominating conferences & events, and gaining increasing traction in research and pilot projects. BCI is here as an expert platform to help governments, inter-governmental and regional organizations as well as relevant corporates to negotiate the complex landscape of emerging technologies for environmental good. We cement our expertise by putting in the hard work in researching, identifying, and analyzing the applications of emerging technologies so that informed decisions can be made by the stakeholders in the climate change and action network. Benefits you will get from volunteering with BCI are enormous and some include: You will hone or learn new skills including research, presentation, writing, professional etiquette, You will build a global network at the intersection of climate and emerging technologies.; You will advance and boost your professional career by helping you to make professional connections and giving you real world experience at the intersection between climate and emerging technologies; and Help you develop long lasting professional relationships with others. People who come together to make the world a better place forge a close connection. Selection Process As a voluntary organization, we are pleased to open the door for candidates who may not have the prior experience they need to start, progress, or switch their careers. To recruit the most suitable, talented, or potential new members out of the volume of applications received, it is the BCI's policy to also consider inexperienced candidates to fill our voluntary unpaid roles as long as they can demonstrate the skills required in the written assessment. In the selection process, most candidates will be invited to complete the following assessment. Section A: Verbal and Numerical Reasoning (20 multiple-choice questions) Section B: Situation Judgement Test (20 multiple-choice questions) Section C: In-Tray Exercise (An open ended assessment relevant to the duties of the role) Candidates who pass all three sections will be invited to attend a phone screening, first interview, and final interview online.
Feb 03, 2026
Full time
THIS IS AN UNPAID VOLUNTEERING ROLE. Role Title: Global Governance and Accreditation Officer Role Nature: Volunteer Location: Home-based The Blockchain & Climate Institute (BCI) is an international volunteer-led think tank supporting and advocating the application of blockchain technology in the global fight against climate change. We are looking for a highly motivated Global Governance & Accreditation Officerto strengthen BCI's governance frameworks, accreditation strategy, and institutional accountability. This role supports BCI's engagement with multilateral institutions (e.g., UN, UNFCCC and related bodies) and helps ensure BCI's policies, procedures, and reporting meet international good governance standards. The post holder will collaborate across BCI, including Strategy and the Legal Advisory & Governance Section, and report to a designated lead within the Director General's Office. Responsibilities Coordinate and prepare documentation for international accreditations (e.g., UN and other intergovernmental organisations), maintaining complete, audit ready records. Review and update internal governance policies, codes of conduct, and compliance procedures in line with BCI's evolving needs and best practice. Draft briefs, memoranda, and policy notes for senior leadership and external partners. Support governance reporting and develop capacity building tools in collaboration with Strategy and other teams. Contribute to knowledge sharing across BCI's global volunteer network and uphold organisational transparency. Core Competencies Excellent written communication (reports, briefings, policy summaries) with strong research and analytical skills in governance, sustainability, tech policy, or international relations. Exceptional planning, time management, and reliability in meeting deadlines; meticulous attention to detail. Ability to manage tasks independently while collaborating effectively in a cross functional, international team. Cross cultural sensitivity, global awareness, and alignment with BCI's mission and values. Requirements Skills & Abilities Strong drafting, synthesis, and stakeholder communication skills across all organisational levels. Proven ability to prioritise, multitask, and deliver to deadlines in a distributed, volunteer environment. Commitment of6-8 hours per week. General & Specialist Knowledge Proficient use ofMicrosoft 365(Outlook, Word, Excel, PowerPoint & OneDrive) and collaboration tools (Teams/SharePoint); familiarity withGoogle Workspace, Notion, Airtable or Trello is an advantage. Understanding of international institutions and processes (e.g.,UN,UNFCCC/COP, multilateral governance), plus familiarity withESG,SDGs, or digital governance. Knowledge of topics central to BCI, such asclimate change,climate finance, andblockchain for climate action(preferred). Education & Training Background inInternational Relations, Law, Environmental Studies, Political Science, Public Policy, Technology & Societyor related fields (undergraduate or postgraduate). Desirable: coursework/certification inUN systems, climate governance, non profit management, or AI policy; additional language skills (e.g.,French, Spanish, Arabic). Relevant Experience Experience contributing to reports, campaigns, or policy focused projects; volunteering with student organisations, NGOs, or social impact initiatives. Experience working independently and within teams to deliver governance related tasks and knowledge products. Blockchain and other emerging technologies. Climate change and sustainability. These are two hot topic groups that have been headlining media outlets, dominating conferences & events, and gaining increasing traction in research and pilot projects. BCI is here as an expert platform to help governments, inter-governmental and regional organizations as well as relevant corporates to negotiate the complex landscape of emerging technologies for environmental good. We cement our expertise by putting in the hard work in researching, identifying, and analyzing the applications of emerging technologies so that informed decisions can be made by the stakeholders in the climate change and action network. Benefits you will get from volunteering with BCI are enormous and some include: You will hone or learn new skills including research, presentation, writing, professional etiquette, You will build a global network at the intersection of climate and emerging technologies.; You will advance and boost your professional career by helping you to make professional connections and giving you real world experience at the intersection between climate and emerging technologies; and Help you develop long lasting professional relationships with others. People who come together to make the world a better place forge a close connection. Selection Process As a voluntary organization, we are pleased to open the door for candidates who may not have the prior experience they need to start, progress, or switch their careers. To recruit the most suitable, talented, or potential new members out of the volume of applications received, it is the BCI's policy to also consider inexperienced candidates to fill our voluntary unpaid roles as long as they can demonstrate the skills required in the written assessment. In the selection process, most candidates will be invited to complete the following assessment. Section A: Verbal and Numerical Reasoning (20 multiple-choice questions) Section B: Situation Judgement Test (20 multiple-choice questions) Section C: In-Tray Exercise (An open ended assessment relevant to the duties of the role) Candidates who pass all three sections will be invited to attend a phone screening, first interview, and final interview online.
Past public sector or civil service experience required The Blockchain & Climate Institute (BCI) is an international volunteers-led think tank supporting and advocating the application of blockchain technology in the global fight against climate change. Our organization is growing, and we need a motivated and adaptable VOLUNTEER to support our senior management team as Chief of Staff / Deputy Chief of Staff, in the Director-General's Office. The ideal candidates should be driven, experienced, and looking to make a difference in international climate change governance. As with all roles in BCI, this is a voluntary unpaid role. Our Data Policy As a former senior civil servant, the successful candidates will ensure streamlined activities within the organization based on the priorities of the Director-General. You will oversee the operation of the Director General office and assist in various aspects of organizational administration and development. The right candidates for the job will contribute to the organization's long-term success. Responsibilities Oversee strategic directorate-level project initiatives from development through successful execution with directorate officers; Assist and communicate with principal executives in decision-making, program management, and initiative implementation; Review, design, and execute improvements to cross-institute project initiatives; Improve current processes and coordinate organizational procedures for optimized efficiency and productivity; Serve as liaison officer among senior executives, and heads of divisions regarding company climate, volunteers' well-being, project updates, proposals, and planning; Assist the Assistant Director-General in resolving volunteers' concerns (if necessary); Build and develop relationships with all volunteers for increased efficiency and effective responsiveness to existing operations, and help to define new operational strategies, working with Directors and Senior Executives on special projects; Serve as the general program manager handling inquiries, developing action plans to address them, and assisting with the preparation and dissemination of internal communications; Acts as a representative of the Director General for external liaison work. Requirements Public sector or civil service experience required Skills & Abilities Strong analytical and research skills including critical thinking, organizational and problem-solving skills; Effective interpersonal and communication skills; Excellent communicator in written and verbal form; Extremely versatile and dedicated to efficiency and productivity; Experience in planning and leading strategic initiatives; Impeccable managerial and interpersonal skills; Proven track record of effectively interacting with senior management; Ability to work strategically and collaboratively across departments. Experience Experience with budget management; Experience with data analysis (desirable); Consulting experience with a focus on operations management (desirable); Nimble business mind with a focus on developing creative solutions; Strong project reporting skills with a focus on inter-departmental communication; Experience working independently and with teams to drive forward projects using your own initiative. Education & Training Master's degree in Business Administration, Public Administration; Extensive experience in a business or executive management role. Benefits you will get from volunteering with BCI are enormous and some include: You will hone or learn new skills including research, presentation, writing, professional etiquette, Your mind will be mentally stimulated, hence providing you with a sense of purpose; You will advance and boost your professional career by helping you to make professional connections and giving you real-world experience at the intersection between climate and emerging technologies; and Help you develop long-lasting professional relationships with others. People who come together to make the world a better place forge a close connection. Selection Process In the selection process, most candidates will be invited to complete the following assessments. Section A: Verbal and Numerical Reasoning (20 multiple-choice questions) Section C: In-Tray Exercise (an open-ended assessment relevant to the duties of the role) Candidates who pass all three sections will be invited to attend a first interview and a final interview online. Blockchain & Climate Institute (BCI) is a not-for-profit entity combining the functions of a think-and-do tank, an advocacy group, and a chamber of commerce. Blockchain & Climate Institute provides a 'super-connector' platform for policy-makers, corporate executives and blockchain innovators to experiment and adopt the most viable concepts in an enabling /board/blackinenviron/job unpaid-volunteer chief-of-staff?source=blackinenviron_board&queryID=b16de7f8b61e589c35c4c6fc4aa31c5d
Feb 03, 2026
Full time
Past public sector or civil service experience required The Blockchain & Climate Institute (BCI) is an international volunteers-led think tank supporting and advocating the application of blockchain technology in the global fight against climate change. Our organization is growing, and we need a motivated and adaptable VOLUNTEER to support our senior management team as Chief of Staff / Deputy Chief of Staff, in the Director-General's Office. The ideal candidates should be driven, experienced, and looking to make a difference in international climate change governance. As with all roles in BCI, this is a voluntary unpaid role. Our Data Policy As a former senior civil servant, the successful candidates will ensure streamlined activities within the organization based on the priorities of the Director-General. You will oversee the operation of the Director General office and assist in various aspects of organizational administration and development. The right candidates for the job will contribute to the organization's long-term success. Responsibilities Oversee strategic directorate-level project initiatives from development through successful execution with directorate officers; Assist and communicate with principal executives in decision-making, program management, and initiative implementation; Review, design, and execute improvements to cross-institute project initiatives; Improve current processes and coordinate organizational procedures for optimized efficiency and productivity; Serve as liaison officer among senior executives, and heads of divisions regarding company climate, volunteers' well-being, project updates, proposals, and planning; Assist the Assistant Director-General in resolving volunteers' concerns (if necessary); Build and develop relationships with all volunteers for increased efficiency and effective responsiveness to existing operations, and help to define new operational strategies, working with Directors and Senior Executives on special projects; Serve as the general program manager handling inquiries, developing action plans to address them, and assisting with the preparation and dissemination of internal communications; Acts as a representative of the Director General for external liaison work. Requirements Public sector or civil service experience required Skills & Abilities Strong analytical and research skills including critical thinking, organizational and problem-solving skills; Effective interpersonal and communication skills; Excellent communicator in written and verbal form; Extremely versatile and dedicated to efficiency and productivity; Experience in planning and leading strategic initiatives; Impeccable managerial and interpersonal skills; Proven track record of effectively interacting with senior management; Ability to work strategically and collaboratively across departments. Experience Experience with budget management; Experience with data analysis (desirable); Consulting experience with a focus on operations management (desirable); Nimble business mind with a focus on developing creative solutions; Strong project reporting skills with a focus on inter-departmental communication; Experience working independently and with teams to drive forward projects using your own initiative. Education & Training Master's degree in Business Administration, Public Administration; Extensive experience in a business or executive management role. Benefits you will get from volunteering with BCI are enormous and some include: You will hone or learn new skills including research, presentation, writing, professional etiquette, Your mind will be mentally stimulated, hence providing you with a sense of purpose; You will advance and boost your professional career by helping you to make professional connections and giving you real-world experience at the intersection between climate and emerging technologies; and Help you develop long-lasting professional relationships with others. People who come together to make the world a better place forge a close connection. Selection Process In the selection process, most candidates will be invited to complete the following assessments. Section A: Verbal and Numerical Reasoning (20 multiple-choice questions) Section C: In-Tray Exercise (an open-ended assessment relevant to the duties of the role) Candidates who pass all three sections will be invited to attend a first interview and a final interview online. Blockchain & Climate Institute (BCI) is a not-for-profit entity combining the functions of a think-and-do tank, an advocacy group, and a chamber of commerce. Blockchain & Climate Institute provides a 'super-connector' platform for policy-makers, corporate executives and blockchain innovators to experiment and adopt the most viable concepts in an enabling /board/blackinenviron/job unpaid-volunteer chief-of-staff?source=blackinenviron_board&queryID=b16de7f8b61e589c35c4c6fc4aa31c5d
THIS IS AN UNPAID ROLE Role Title: Chief of Staff / Deputy / Assistant Role Nature: Volunteer Location: Home-based The Blockchain & Climate Institute (BCI) is an international volunteers-led think tank supporting and advocating the application of blockchain technology in the global fight against climate change. Our organization is growing, and we need motivated and adaptable VOLUNTEER to support our senior management team as Chief of Staff / Deputy Chief of Staff / Assistant Chief of Staff, in the Director-General's Office. The ideal candidates should be driven, experienced, and looking to make a difference in international climate change governance. As with all roles in BCI, this is a voluntary unpaid role. Our Data Policy. As strategists, consultants, and implementers, the successful candidates will ensure streamlined activities within the organization based on the priorities of the Director-General. You will oversee the operation of the Director General office and assist in various aspects of organizational administration and development. The right candidates for the job will contribute to the organization's long-term success. Responsibilities Oversee strategic directorate-level project initiatives from development through successful execution with directorate officers; Assist and communicate with principal executives in decision-making, program management, and initiative implementation; Review, design, and execute improvements to cross-institute project initiatives; Improve current processes and coordinate organizational procedures for optimized efficiency and productivity; Serve as liaison officer among senior executives, and heads of divisions regarding company climate, volunteers' well-being, project updates, proposals, and planning; Assist the Assistant Director-General in resolving volunteers' concerns (if necessary); Build and develop relationships with all volunteers for increased efficiency and effective responsiveness to existing operations, and help to define new operational strategies, working with Directors and Senior Executives on special projects; Serve as the general program manager handling inquiries, developing action plans to address them, and assisting with the preparation and dissemination of internal communications; Acts as a representative of the Director General for external liaison work. Skills & Abilities Strong analytical and research skills including critical thinking, organizational and problem-solving skills; Effective interpersonal and communication skills; Excellent communicator in written and verbal form; Extremely versatile and dedicated to efficiency and productivity; Experience in planning and leading strategic initiatives; Impeccable managerial and interpersonal skills; Proven track record of effectively interacting with senior management; Ability to work strategically and collaboratively across departments. Experience Experience with budget management; Experience with data analysis (desirable); Consulting experience with a focus on operations management (desirable); Nimble business mind with a focus on developing creative solutions; Strong project reporting skills with a focus on inter-departmental communication; Experience working independently and with teams to drive forward projects using your own initiative. Education & Training Master's degree in Business Administration, Public Administration; Extensive experience in a business or executive management role. This is a great first step to take to gain experience for an industry change into climate action and/or emerging tech. It is also a great opportunity for those wanting to take some time to get involved in changing the world and work with like-minded people. Blockchain and other emerging technologies; Climate change and sustainability - These are two hot topic groups that have been headlining media outlets, dominating conferences & events, and gaining increasing traction in research and pilot projects. BCI is here as an expert platform to help governments, inter-governmental and regional organizations as well as relevant corporates to negotiate the complex landscape of emerging technologies for environmental good. We cement our expertise by putting in the hard work in researching, identifying, and analyzing the applications of emerging technologies so that informed decisions can be made by the stakeholders in the climate change and action network. Benefits you will get from volunteering with BCI are enormous and some include: You will hone or learn new skills including research, presentation, writing, professional etiquette, Your mind will be mentally stimulated, hence providing you with a sense of purpose; You will advance and boost your professional career by helping you to make professional connections and giving you real-world experience at the intersection between climate and emerging technologies; and Help you develop long-lasting professional relationships with others. People who come together to make the world a better place forge a close connection. Selection Process In the selection process, most candidates will be invited to complete the following assessment. Section A: Verbal and Numerical Reasoning (20 multiple-choice questions) Section B: Situation Judgement Test (20 multiple-choice questions) Section C: In-Tray Exercise (An open-ended assessment relevant to the duties of the role) Candidates who pass all three sections will be invited to attend a phone screening, first interview, and final interview online.
Feb 02, 2026
Full time
THIS IS AN UNPAID ROLE Role Title: Chief of Staff / Deputy / Assistant Role Nature: Volunteer Location: Home-based The Blockchain & Climate Institute (BCI) is an international volunteers-led think tank supporting and advocating the application of blockchain technology in the global fight against climate change. Our organization is growing, and we need motivated and adaptable VOLUNTEER to support our senior management team as Chief of Staff / Deputy Chief of Staff / Assistant Chief of Staff, in the Director-General's Office. The ideal candidates should be driven, experienced, and looking to make a difference in international climate change governance. As with all roles in BCI, this is a voluntary unpaid role. Our Data Policy. As strategists, consultants, and implementers, the successful candidates will ensure streamlined activities within the organization based on the priorities of the Director-General. You will oversee the operation of the Director General office and assist in various aspects of organizational administration and development. The right candidates for the job will contribute to the organization's long-term success. Responsibilities Oversee strategic directorate-level project initiatives from development through successful execution with directorate officers; Assist and communicate with principal executives in decision-making, program management, and initiative implementation; Review, design, and execute improvements to cross-institute project initiatives; Improve current processes and coordinate organizational procedures for optimized efficiency and productivity; Serve as liaison officer among senior executives, and heads of divisions regarding company climate, volunteers' well-being, project updates, proposals, and planning; Assist the Assistant Director-General in resolving volunteers' concerns (if necessary); Build and develop relationships with all volunteers for increased efficiency and effective responsiveness to existing operations, and help to define new operational strategies, working with Directors and Senior Executives on special projects; Serve as the general program manager handling inquiries, developing action plans to address them, and assisting with the preparation and dissemination of internal communications; Acts as a representative of the Director General for external liaison work. Skills & Abilities Strong analytical and research skills including critical thinking, organizational and problem-solving skills; Effective interpersonal and communication skills; Excellent communicator in written and verbal form; Extremely versatile and dedicated to efficiency and productivity; Experience in planning and leading strategic initiatives; Impeccable managerial and interpersonal skills; Proven track record of effectively interacting with senior management; Ability to work strategically and collaboratively across departments. Experience Experience with budget management; Experience with data analysis (desirable); Consulting experience with a focus on operations management (desirable); Nimble business mind with a focus on developing creative solutions; Strong project reporting skills with a focus on inter-departmental communication; Experience working independently and with teams to drive forward projects using your own initiative. Education & Training Master's degree in Business Administration, Public Administration; Extensive experience in a business or executive management role. This is a great first step to take to gain experience for an industry change into climate action and/or emerging tech. It is also a great opportunity for those wanting to take some time to get involved in changing the world and work with like-minded people. Blockchain and other emerging technologies; Climate change and sustainability - These are two hot topic groups that have been headlining media outlets, dominating conferences & events, and gaining increasing traction in research and pilot projects. BCI is here as an expert platform to help governments, inter-governmental and regional organizations as well as relevant corporates to negotiate the complex landscape of emerging technologies for environmental good. We cement our expertise by putting in the hard work in researching, identifying, and analyzing the applications of emerging technologies so that informed decisions can be made by the stakeholders in the climate change and action network. Benefits you will get from volunteering with BCI are enormous and some include: You will hone or learn new skills including research, presentation, writing, professional etiquette, Your mind will be mentally stimulated, hence providing you with a sense of purpose; You will advance and boost your professional career by helping you to make professional connections and giving you real-world experience at the intersection between climate and emerging technologies; and Help you develop long-lasting professional relationships with others. People who come together to make the world a better place forge a close connection. Selection Process In the selection process, most candidates will be invited to complete the following assessment. Section A: Verbal and Numerical Reasoning (20 multiple-choice questions) Section B: Situation Judgement Test (20 multiple-choice questions) Section C: In-Tray Exercise (An open-ended assessment relevant to the duties of the role) Candidates who pass all three sections will be invited to attend a phone screening, first interview, and final interview online.
Location: New Media Headquarters, Derry Street, HSK, London, W8 5HY About DMG New Media DMG New Media is building the next generation of social-first brands - spanning news, entertainment, money, sport, and culture - powered by a 60-strong team of talent, editors, designers, and creatives. With over 150 million social followers, we're redefining how the Daily Mail connects with Gen Z and Millennial audiences through original, platform-native storytelling. We're now seeking a strategic, experienced, and hands on Head of Operations to oversee the daily running of the division and enable its next phase of growth. This is a critical senior leadership role - responsible for turning creative ambition into scalable systems, efficient delivery, and operational excellence. Main Responsibilities Delivery & Execution Operation Management: Oversee operational execution of major editorial seriesança, branded campaigns, and social formats - delivered on time, on budget, and on brand. Cross Functional Coordination: Act as the senior connector across Editorial, Production, and Commercial teams - aligning priorities, streamlining workflows, and ensuring accountability. Process Architecture: Design and implement standardised workflows covering the full content lifecycle - from ideation to publication - integrating editorial, production, and commercial functions. Change Management: Lead the adoption of new tools, models, and workflows to drive operational efficiency while maintaining creative freedom. Planning, Budgeting & Resourcing Budget Ownership: Build and manage annual and campaign level budgets, ensuring spend is aligned to growth priorities and commercial returns. Campaign Costing: Oversee production costing for branded partnerships, ensuring profitability and clear visibility of margins. Hiring & Workforce Planning: Own the hiring pipeline across operations, production, and freelance networks - ensuring the right skills and capacity are in place to meet demand. говоря. Day-to-Day Management: Oversee the daily operational rhythm of the division - from scheduling and approvals to production tracking and output management. Resource Allocation: Optimise deployment of internal and external talent to balance creativity, speed, and efficiency. Performance, Governance & Risk KPI Framework: Establish and monitor operational metrics to measure efficiency, productivity, and team performance. Governance & Compliance: Build frameworks to ensure full compliance with data, platform, and brand safety regulations. Vendor & Partner Oversight: Manage relationships with key production partners, reckless freeon, and technology providers - negotiating contracts, ensuring quality, and maintaining delivery standards. Leadership & Team Culture People Development: Build, mentor, and manage a high-performing operations function that empowers creative teams and supports strategic growth. Cross Department Collaboration: Partner closely with senior creative, editorial, and commercial leadership to ensure all teams operate inја sync with shared KPIs and business goals. Strategic Projects: Support the Head of New Media on divisional priorities and complex initiatives, ensuring day to day operations align with long term vision. Person Specification Proven operations leadership in complex, fast growth organisations (e.g. consulting, tech, marketplaces, agencies, or media), with experience building scalable delivery models. Strong financial capability, including budgeting, resource planning, and driving efficiency against growth objectives. Expert in designing and running operating systems,indəut with a track record of implementing processes, tools, and KPI that improve execution and accountability. Exceptional cross functional leader, able to align diverse teams around shared priorities, move fast in ambiguous environments, and unblock delivery at pace. Package Description Our benefits package increases played longer you've been with us. Here's what to expect: 25 days' holiday (increasing by 1 per year up to a total of 30) Pension plan and life cover Discounts on online shopping, dining cards and vouchers, and access to our Employee Assistance Programme destroyed> Onsite gym, subsidised canteen and onsite nurse and GP clinics Plus much more Our Commitment We are committed to increasing diversity and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status, or disability. We are Disability Confident Committed. Please let us know if you require any recruitment documentation in other formats or if you require reasonable adjustments to be made during the recruitment process. Please be assured that any such information will be held separately to your recruitment application and will not be considered as part of the selection process.
Feb 02, 2026
Full time
Location: New Media Headquarters, Derry Street, HSK, London, W8 5HY About DMG New Media DMG New Media is building the next generation of social-first brands - spanning news, entertainment, money, sport, and culture - powered by a 60-strong team of talent, editors, designers, and creatives. With over 150 million social followers, we're redefining how the Daily Mail connects with Gen Z and Millennial audiences through original, platform-native storytelling. We're now seeking a strategic, experienced, and hands on Head of Operations to oversee the daily running of the division and enable its next phase of growth. This is a critical senior leadership role - responsible for turning creative ambition into scalable systems, efficient delivery, and operational excellence. Main Responsibilities Delivery & Execution Operation Management: Oversee operational execution of major editorial seriesança, branded campaigns, and social formats - delivered on time, on budget, and on brand. Cross Functional Coordination: Act as the senior connector across Editorial, Production, and Commercial teams - aligning priorities, streamlining workflows, and ensuring accountability. Process Architecture: Design and implement standardised workflows covering the full content lifecycle - from ideation to publication - integrating editorial, production, and commercial functions. Change Management: Lead the adoption of new tools, models, and workflows to drive operational efficiency while maintaining creative freedom. Planning, Budgeting & Resourcing Budget Ownership: Build and manage annual and campaign level budgets, ensuring spend is aligned to growth priorities and commercial returns. Campaign Costing: Oversee production costing for branded partnerships, ensuring profitability and clear visibility of margins. Hiring & Workforce Planning: Own the hiring pipeline across operations, production, and freelance networks - ensuring the right skills and capacity are in place to meet demand. говоря. Day-to-Day Management: Oversee the daily operational rhythm of the division - from scheduling and approvals to production tracking and output management. Resource Allocation: Optimise deployment of internal and external talent to balance creativity, speed, and efficiency. Performance, Governance & Risk KPI Framework: Establish and monitor operational metrics to measure efficiency, productivity, and team performance. Governance & Compliance: Build frameworks to ensure full compliance with data, platform, and brand safety regulations. Vendor & Partner Oversight: Manage relationships with key production partners, reckless freeon, and technology providers - negotiating contracts, ensuring quality, and maintaining delivery standards. Leadership & Team Culture People Development: Build, mentor, and manage a high-performing operations function that empowers creative teams and supports strategic growth. Cross Department Collaboration: Partner closely with senior creative, editorial, and commercial leadership to ensure all teams operate inја sync with shared KPIs and business goals. Strategic Projects: Support the Head of New Media on divisional priorities and complex initiatives, ensuring day to day operations align with long term vision. Person Specification Proven operations leadership in complex, fast growth organisations (e.g. consulting, tech, marketplaces, agencies, or media), with experience building scalable delivery models. Strong financial capability, including budgeting, resource planning, and driving efficiency against growth objectives. Expert in designing and running operating systems,indəut with a track record of implementing processes, tools, and KPI that improve execution and accountability. Exceptional cross functional leader, able to align diverse teams around shared priorities, move fast in ambiguous environments, and unblock delivery at pace. Package Description Our benefits package increases played longer you've been with us. Here's what to expect: 25 days' holiday (increasing by 1 per year up to a total of 30) Pension plan and life cover Discounts on online shopping, dining cards and vouchers, and access to our Employee Assistance Programme destroyed> Onsite gym, subsidised canteen and onsite nurse and GP clinics Plus much more Our Commitment We are committed to increasing diversity and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status, or disability. We are Disability Confident Committed. Please let us know if you require any recruitment documentation in other formats or if you require reasonable adjustments to be made during the recruitment process. Please be assured that any such information will be held separately to your recruitment application and will not be considered as part of the selection process.
Head of Delivery - Ministry of Housing, Communities and Local Government - G6 The salary for this role is £66,620 (National) or £73,423 (London) Published on Full-time (Permanent) The salary for this role is £66,620 (National) or £73,423 (London) Published on 26 January 2026 Deadline 8 February 2026 Location About the job Job summary Here at the Ministry of Housing, Communities & Local Government (MHCLG), we work on things that make a real difference to people's lives. Whether it's through the homes we live in, the work of our local councils, or the communities we're all part of, our work is at the top of the political agenda. We have ambitious and far-reaching outcomes to achieve this year and, if you're thinking of joining us, there's never been a more exciting time. We have over 3,500 staff who are based in 20 offices across the UK. We're looking for up to two Heads of Delivery, who are experts in making agile delivery work for services that includes people, processes, policy, and tech. You'll be part of a Senior Leadership team with a Service Owner and other discipline leads. You'll act as a servant leader, removing blockers and assuring the deliver for a wide range of teams. You'll support Delivery Managers and Product Managers in strategic planning and end-to-end agile delivery. To be successful in this role, you will need to have experience in leading user-centred, end-to-end service delivery that supports policy, operations, and technology. Experience working with the Government Service Standard is not required but would helpful. You will also need to be able to work effectively in a fast-paced, high-pressure environment. Find out more about our Digital teams and what they are working on through our MHCLG Digitalblog . Please note that MHCLG do not offer visa sponsorship and applicants will need a valid visa for the duration of your employment. As a Head of Delivery, you'll: Manage and develop a large programme team, composed of Civil Servant and from third party suppliers, remove blockers and help all teams become high-performing Collaborate and engage with a range of stakeholders, supporting and challenging your teams around delivery timelines and adherence to the Service Standard Identify and help remove blockers and manage risks, commercial relationships, budgets, and people Work with Service Owners and other heads of functions to promote effective cross-functional delivery and ensure dependencies are fully understood and managed appropriately Take a leadership role in the MHCLG Delivery Manager community, helping mature the profession across the organisation and outside your programme Line manage and coach Senior Delivery Managers and other related roles Person specification As a Head of Delivery, you'll have: A strong record of leading agile, multidisciplinary teams to deliver end-to-end digital services that meet user needs and achieve strategic outcomes Experience of leading and advocating for user-centred design and agile delivery Strong interpersonal skills, be used to managing senior stakeholders, and accustomed to managing and initiating change Experience of delivering through others and successfully line managing, coaching and mentoring individuals and agile teams Familiarity with setting, monitoring, managing and reporting costs, budgets, plans, forecasts, progress, risks, benefits and programme KPIs Experience of commercial, supplier and dependency management
Feb 02, 2026
Full time
Head of Delivery - Ministry of Housing, Communities and Local Government - G6 The salary for this role is £66,620 (National) or £73,423 (London) Published on Full-time (Permanent) The salary for this role is £66,620 (National) or £73,423 (London) Published on 26 January 2026 Deadline 8 February 2026 Location About the job Job summary Here at the Ministry of Housing, Communities & Local Government (MHCLG), we work on things that make a real difference to people's lives. Whether it's through the homes we live in, the work of our local councils, or the communities we're all part of, our work is at the top of the political agenda. We have ambitious and far-reaching outcomes to achieve this year and, if you're thinking of joining us, there's never been a more exciting time. We have over 3,500 staff who are based in 20 offices across the UK. We're looking for up to two Heads of Delivery, who are experts in making agile delivery work for services that includes people, processes, policy, and tech. You'll be part of a Senior Leadership team with a Service Owner and other discipline leads. You'll act as a servant leader, removing blockers and assuring the deliver for a wide range of teams. You'll support Delivery Managers and Product Managers in strategic planning and end-to-end agile delivery. To be successful in this role, you will need to have experience in leading user-centred, end-to-end service delivery that supports policy, operations, and technology. Experience working with the Government Service Standard is not required but would helpful. You will also need to be able to work effectively in a fast-paced, high-pressure environment. Find out more about our Digital teams and what they are working on through our MHCLG Digitalblog . Please note that MHCLG do not offer visa sponsorship and applicants will need a valid visa for the duration of your employment. As a Head of Delivery, you'll: Manage and develop a large programme team, composed of Civil Servant and from third party suppliers, remove blockers and help all teams become high-performing Collaborate and engage with a range of stakeholders, supporting and challenging your teams around delivery timelines and adherence to the Service Standard Identify and help remove blockers and manage risks, commercial relationships, budgets, and people Work with Service Owners and other heads of functions to promote effective cross-functional delivery and ensure dependencies are fully understood and managed appropriately Take a leadership role in the MHCLG Delivery Manager community, helping mature the profession across the organisation and outside your programme Line manage and coach Senior Delivery Managers and other related roles Person specification As a Head of Delivery, you'll have: A strong record of leading agile, multidisciplinary teams to deliver end-to-end digital services that meet user needs and achieve strategic outcomes Experience of leading and advocating for user-centred design and agile delivery Strong interpersonal skills, be used to managing senior stakeholders, and accustomed to managing and initiating change Experience of delivering through others and successfully line managing, coaching and mentoring individuals and agile teams Familiarity with setting, monitoring, managing and reporting costs, budgets, plans, forecasts, progress, risks, benefits and programme KPIs Experience of commercial, supplier and dependency management
StudioXAG creates bold spaces that tell big stories We are a B Corp-certified creative studio in London that believes in business as a force for good. We create exciting experiences for some of the world's best known brands, telling stories that touch every corner of the globe. Luckily for us, we have a diverse team of conceptual thinkers, creative dreamers and inquisitive makers that help this happen. They're our core. They make us tick, inspire us, push us to be better. Now we want to hear from you. The Role: Studio XAG is looking for a Freelance Senior Project Manager to manage projects across the design team from our London headquarters, ensuring the seamless delivery of design projects whilst delivering a high level of customer service to all of our clients. Reporting into our Lead Project Manager you'll be joining a large-sized design team of 15 in a vibrant, exciting, and creative environment. You will have the opportunity to work with great brands on exciting projects; windows, permanent retail spaces, digital experiences and pop ups; driving planning and organisation across the design studio. We're looking for a confident, highly organised Freelance Senior Project Manager who has a hunger for facilitating the creation of inspiring industry-leading work. You should have strong project and client management experience within our industry, implementing and streamlining processes across teams to drive consistency and a high level of organisation. Ideal Experience: 5+ years experience in a similar role, Project Managing design for windows, permanent retail spaces, digital experiences and pop ups Seasoned industry player with varied client-facing experience Excellent understanding of the world of retail and brand experience and the design and production process Strong IT skills - in particular Google Workspace (Sheets, Slides & Docs), (or other similar PM tools), HubSpot (or other similar Sales & Marketing tools), Synergist (or other similar quoting & scheduling software) Experienced and highly competent in financial management of projects. Set up, tracking and billing Organisational master who is efficient and takes pride in their attention to detail Excellent communication skills A strong background in client servicing Great problem solving skills Leadership qualities and a hunger to deliver the best results Skills & Responsibilities: Project Planning: for multiple projects of varying size, you will develop comprehensive project plans, including scope, objectives, timelines, budgets and resource allocation, in collaboration with design team leadership and our clients Resource Management: support the Traffic Manager & Lead Project Manager by maintaining up-to-date project information, flagging availability changes, and assisting in the resolution of resource challenges Client Communication: maintain regular and transparent communication with clients, keeping them informed about project progress, changes, and addressing any concerns or feedback in a professional and proactive manner. Ensuring both the client and the design team have what they need in regards to information & files in good time to deliver the projects. Booking, organising, facilitating and leading on client calls and meetings when required Internal communication: within the design team and across the business ensuring the clients needs are met and the project is delivered to our standards. Ensuring clean and accurate handover of projects between departments and stakeholders Budget Management: manage project budgets, tracking expenses, and ensuring that projects are delivered within the allocated budget. Build & provide cost estimates and client-facing quotes. Provide financial status and forecasts to clients and internally as necessary. Ensure all design projects are delivered on time and within budget managing the scope and timelines throughout and bringing key stakeholders together to solve timing and budgeting issues Timeline Management: create and manage multiple project schedules, ensuring deadlines are met and critical milestones are achieved. Identify potential roadblocks and implement solutions to keep projects on track Risk Assessment and Mitigation: identify project risks and develop strategies to mitigate these risks. Ensure that contingency plans are in place to handle unforeseen issues Documentation: maintain comprehensive project documentation, including project reports, status updates, and client correspondence Client Servicing: deliver exceptional client experiences through strong project management, ensuring seamless onboarding and ongoing satisfaction. Proactively manage client relationships by regularly gathering feedback through satisfaction surveys and promptly escalating and resolving any client issues or concerns. Location: We currently work a hybrid model; 3 days a week from our East London studio in E10 and 2 flexible days. Our normal working hours are 9am - 6pm but flexible working hours and days are available. Day rate: £300-£400 per day, please state your day rate upon application. Inclusion & Diversity StudioXAG is committed to a policy of equal opportunities, we strongly believe diversity helps us create better design. We embrace diversity in all areas of activity and encourage applications from people with disabilities and people of all ethnicities.
Feb 02, 2026
Full time
StudioXAG creates bold spaces that tell big stories We are a B Corp-certified creative studio in London that believes in business as a force for good. We create exciting experiences for some of the world's best known brands, telling stories that touch every corner of the globe. Luckily for us, we have a diverse team of conceptual thinkers, creative dreamers and inquisitive makers that help this happen. They're our core. They make us tick, inspire us, push us to be better. Now we want to hear from you. The Role: Studio XAG is looking for a Freelance Senior Project Manager to manage projects across the design team from our London headquarters, ensuring the seamless delivery of design projects whilst delivering a high level of customer service to all of our clients. Reporting into our Lead Project Manager you'll be joining a large-sized design team of 15 in a vibrant, exciting, and creative environment. You will have the opportunity to work with great brands on exciting projects; windows, permanent retail spaces, digital experiences and pop ups; driving planning and organisation across the design studio. We're looking for a confident, highly organised Freelance Senior Project Manager who has a hunger for facilitating the creation of inspiring industry-leading work. You should have strong project and client management experience within our industry, implementing and streamlining processes across teams to drive consistency and a high level of organisation. Ideal Experience: 5+ years experience in a similar role, Project Managing design for windows, permanent retail spaces, digital experiences and pop ups Seasoned industry player with varied client-facing experience Excellent understanding of the world of retail and brand experience and the design and production process Strong IT skills - in particular Google Workspace (Sheets, Slides & Docs), (or other similar PM tools), HubSpot (or other similar Sales & Marketing tools), Synergist (or other similar quoting & scheduling software) Experienced and highly competent in financial management of projects. Set up, tracking and billing Organisational master who is efficient and takes pride in their attention to detail Excellent communication skills A strong background in client servicing Great problem solving skills Leadership qualities and a hunger to deliver the best results Skills & Responsibilities: Project Planning: for multiple projects of varying size, you will develop comprehensive project plans, including scope, objectives, timelines, budgets and resource allocation, in collaboration with design team leadership and our clients Resource Management: support the Traffic Manager & Lead Project Manager by maintaining up-to-date project information, flagging availability changes, and assisting in the resolution of resource challenges Client Communication: maintain regular and transparent communication with clients, keeping them informed about project progress, changes, and addressing any concerns or feedback in a professional and proactive manner. Ensuring both the client and the design team have what they need in regards to information & files in good time to deliver the projects. Booking, organising, facilitating and leading on client calls and meetings when required Internal communication: within the design team and across the business ensuring the clients needs are met and the project is delivered to our standards. Ensuring clean and accurate handover of projects between departments and stakeholders Budget Management: manage project budgets, tracking expenses, and ensuring that projects are delivered within the allocated budget. Build & provide cost estimates and client-facing quotes. Provide financial status and forecasts to clients and internally as necessary. Ensure all design projects are delivered on time and within budget managing the scope and timelines throughout and bringing key stakeholders together to solve timing and budgeting issues Timeline Management: create and manage multiple project schedules, ensuring deadlines are met and critical milestones are achieved. Identify potential roadblocks and implement solutions to keep projects on track Risk Assessment and Mitigation: identify project risks and develop strategies to mitigate these risks. Ensure that contingency plans are in place to handle unforeseen issues Documentation: maintain comprehensive project documentation, including project reports, status updates, and client correspondence Client Servicing: deliver exceptional client experiences through strong project management, ensuring seamless onboarding and ongoing satisfaction. Proactively manage client relationships by regularly gathering feedback through satisfaction surveys and promptly escalating and resolving any client issues or concerns. Location: We currently work a hybrid model; 3 days a week from our East London studio in E10 and 2 flexible days. Our normal working hours are 9am - 6pm but flexible working hours and days are available. Day rate: £300-£400 per day, please state your day rate upon application. Inclusion & Diversity StudioXAG is committed to a policy of equal opportunities, we strongly believe diversity helps us create better design. We embrace diversity in all areas of activity and encourage applications from people with disabilities and people of all ethnicities.
Job Type: Permanent Build a brilliant future with Hiscox Head of Reinsurance Value Stream (Product Manager) Reporting to: Re & ILS CTOLocation: LondonType: Permanent Role Overview The Head of Reinsurance Value Stream (VS) is a key member of the RE&ILS Technology Leadership Team. A Product Manager , accountable and responsible for defining and driving the strategic vision and delivery of the end-to-end technology and non-tech solutions enabling, optimising and improving our core Reinsurance business processes and value chain.Reporting directly to the BU CTO, you will lead a team of dedicated Product Owners across key functional Reinsurance domains, including: Claims; Underwriting; Operations; and Pricing. Ensuring the continuous improvement of existing applications and services (RUN/CI) while also championing and delivering new, complex, and large change initiatives (GROW). This role requires close collaboration with the Head of Strategic Change to align the value stream backlogs with the overarching business strategy and portfolio priorities. It will also require close collaboration with engineering heads - to ensure, for technological changes, we have the right talented people in place to do the work. This role is accountable along with Product Owners and squads for the delivery of value to the business on a frequent basis.As a member of the RE&ILS Tech Leadership team - you will also be expected to have a growth mindset and contribute to the underpinning technology strategy that supports the business strategy - ensuring tech & data is a business enabler and delivers a competitive advantage. About Hiscox Re & ILS Hiscox Re & ILS is located in Bermuda and London and underwrites reinsurance risks from around the world on behalf of our own and other people's capital. The team of over 100 smart, enthusiastic individuals are committed to providing top quality service to brokers and clients across a broad range of reinsurance products. Our approach is simple; match the best underwriting risk against globally diversified capital. Our proactive, product-led underwriting approach is complemented by a commitment to world class service and purpose-built analytics and systems. We know our people are our biggest asset so finding and retaining the best talent is critical to achieving our vision. Key Responsibilities 1. Value Stream Strategy & Vision Vision Ownership: Own and articulate the long-term strategic vision and roadmap for the entire Reinsurance Value Stream, ensuring it directly supports the BU's commercial objectives and strategic goals. Prioritisation & ROI: Champion data-driven decision-making to prioritise features, projects, and epics across the value stream, ensuring the highest Return on Investment (ROI) and strategic fit. Market & Customer Focus: Maintain an expert-level understanding of the Reinsurance market, emerging technology trends, and user needs to proactively identify opportunities for competitive advantage and efficiency gains. 2. Product Leadership & Delivery Execution Team Leadership: Direct line manage, coach, and mentor the dedicated Product Owners for each functional area (Claims, Underwriting, Operations, and Pricing), fostering a high-performing product culture with the highest levels of Psychological Safety and Engagement. Backlog Integration and Management: Oversee the combined backlogs of all squads within the value stream, ensuring alignment, dependency management, and optimal sequencing of work for both RUN (continuous improvement) and GROW (strategic change) initiatives. Ensure you consider the sequencing implications when there are dependencies on other value streams, business subject matter experts, or Group Functions - making sure we prioritise valuable changes that have a high level of "do ability". Performance Measurement: Define, track, and report on key Product Performance Indicators (KPIs) and the achievement of OKRs at the value stream level, demonstrating measurable business value. Quality & Health: Work closely with the Head of Governance and Architecture to ensure all product development adheres to architectural standards, risk management requirements, and operational resilience protocols. Ensure existing services, applications and tools are properly managed - ensuring regulatory and operational resilience work is prioritised over new features. 3. Portfolio & Strategic Change Alignment Strategic Planning Liaison: Collaborate closely with the Head of Strategic Change to input into the BU's overall change portfolio. Support the Head of Strategic Change by preparing your papers for board and review meetings in a timely fashion and ensure you input required details into WAVE for your initiatives to the highest standards in a timely manner (i.e. Strategic Objective, Business Case, OKRs, Milestones, Key Risks, etc.). Initiative Ownership: Represent the value stream's interests in portfolio discussions, ensuring strategic change initiatives are adequately funded, correctly sequenced, and resourced across the relevant squads. Interdependency Management: Proactively identify and resolve dependencies and potential blockers between the value stream's squads and other value streams, business experts or Group functions. Holistic View: Contribute to the RE&ILS leadership team's holistic view of change by clearly communicating progress and upcoming work for the entire value stream portfolio. Work with the RE&ILS Leadership to get their sponsorship of larger initiatives and ask that they help with the overall prioritisation or selections of competing options. Stakeholder Management: Serve as the primary liaison between the business stakeholders (Underwriters, Claims Teams, Actuaries) and the delivery squads, managing expectations and ensuring clear, consistent communication of progress and value delivered. Run regular monthly steer cos with your key sponsors and senior stakeholders - keeping them well informed at a Value Stream level and seeking their guidance and input when matters don't go to plan or direction is unclear. Encourage your key stakeholders to attend sprint reviews and be fully engaged. Ensure your Product Owners run exceptional reviews that also encourage this attendance and engagement. Required Experience and Structure Reporting: Reports into the CTO, Reinsurance & ILS (part of the Technology Leadership Team). Direct Reports: Product Owners for Claims, Underwriting Operations, Workbench, and Pricing. Key Partners: RE&ILS Leadership Team, Senior Business Leaders, Head of Strategic Change, Head of Governance and Architecture, Head of Platform Engineering, Head of Data, Head of Engineering, and RE&ILS Tech Leadership Team Candidate Profile The ideal candidate will be a seasoned Product Management leader with extensive experience in the financial services or insurance technology sector, ideally within reinsurance or big ticket insurance. You must possess strong leadership skills, a deep commercial acumen, and the ability to operate effectively at both a strategic vision level and a detailed execution level. Proven experience managing multiple direct reports and complex portfolio dependencies is essential.Main experience required is: The successful candidate will be a seasoned Product Management leader with 4+ years' extensive experience in the financial services, ideally in the insurance sector They should have a good and broad understanding of the insurance value chain - from underwriting, operations, pricing and claims management You must possess strong leadership skills, a deep commercial acumen, and the ability to operate effectively at both a strategic vision level and a detailed execution level Strong leadership, strategic thinking, and the ability
Feb 02, 2026
Full time
Job Type: Permanent Build a brilliant future with Hiscox Head of Reinsurance Value Stream (Product Manager) Reporting to: Re & ILS CTOLocation: LondonType: Permanent Role Overview The Head of Reinsurance Value Stream (VS) is a key member of the RE&ILS Technology Leadership Team. A Product Manager , accountable and responsible for defining and driving the strategic vision and delivery of the end-to-end technology and non-tech solutions enabling, optimising and improving our core Reinsurance business processes and value chain.Reporting directly to the BU CTO, you will lead a team of dedicated Product Owners across key functional Reinsurance domains, including: Claims; Underwriting; Operations; and Pricing. Ensuring the continuous improvement of existing applications and services (RUN/CI) while also championing and delivering new, complex, and large change initiatives (GROW). This role requires close collaboration with the Head of Strategic Change to align the value stream backlogs with the overarching business strategy and portfolio priorities. It will also require close collaboration with engineering heads - to ensure, for technological changes, we have the right talented people in place to do the work. This role is accountable along with Product Owners and squads for the delivery of value to the business on a frequent basis.As a member of the RE&ILS Tech Leadership team - you will also be expected to have a growth mindset and contribute to the underpinning technology strategy that supports the business strategy - ensuring tech & data is a business enabler and delivers a competitive advantage. About Hiscox Re & ILS Hiscox Re & ILS is located in Bermuda and London and underwrites reinsurance risks from around the world on behalf of our own and other people's capital. The team of over 100 smart, enthusiastic individuals are committed to providing top quality service to brokers and clients across a broad range of reinsurance products. Our approach is simple; match the best underwriting risk against globally diversified capital. Our proactive, product-led underwriting approach is complemented by a commitment to world class service and purpose-built analytics and systems. We know our people are our biggest asset so finding and retaining the best talent is critical to achieving our vision. Key Responsibilities 1. Value Stream Strategy & Vision Vision Ownership: Own and articulate the long-term strategic vision and roadmap for the entire Reinsurance Value Stream, ensuring it directly supports the BU's commercial objectives and strategic goals. Prioritisation & ROI: Champion data-driven decision-making to prioritise features, projects, and epics across the value stream, ensuring the highest Return on Investment (ROI) and strategic fit. Market & Customer Focus: Maintain an expert-level understanding of the Reinsurance market, emerging technology trends, and user needs to proactively identify opportunities for competitive advantage and efficiency gains. 2. Product Leadership & Delivery Execution Team Leadership: Direct line manage, coach, and mentor the dedicated Product Owners for each functional area (Claims, Underwriting, Operations, and Pricing), fostering a high-performing product culture with the highest levels of Psychological Safety and Engagement. Backlog Integration and Management: Oversee the combined backlogs of all squads within the value stream, ensuring alignment, dependency management, and optimal sequencing of work for both RUN (continuous improvement) and GROW (strategic change) initiatives. Ensure you consider the sequencing implications when there are dependencies on other value streams, business subject matter experts, or Group Functions - making sure we prioritise valuable changes that have a high level of "do ability". Performance Measurement: Define, track, and report on key Product Performance Indicators (KPIs) and the achievement of OKRs at the value stream level, demonstrating measurable business value. Quality & Health: Work closely with the Head of Governance and Architecture to ensure all product development adheres to architectural standards, risk management requirements, and operational resilience protocols. Ensure existing services, applications and tools are properly managed - ensuring regulatory and operational resilience work is prioritised over new features. 3. Portfolio & Strategic Change Alignment Strategic Planning Liaison: Collaborate closely with the Head of Strategic Change to input into the BU's overall change portfolio. Support the Head of Strategic Change by preparing your papers for board and review meetings in a timely fashion and ensure you input required details into WAVE for your initiatives to the highest standards in a timely manner (i.e. Strategic Objective, Business Case, OKRs, Milestones, Key Risks, etc.). Initiative Ownership: Represent the value stream's interests in portfolio discussions, ensuring strategic change initiatives are adequately funded, correctly sequenced, and resourced across the relevant squads. Interdependency Management: Proactively identify and resolve dependencies and potential blockers between the value stream's squads and other value streams, business experts or Group functions. Holistic View: Contribute to the RE&ILS leadership team's holistic view of change by clearly communicating progress and upcoming work for the entire value stream portfolio. Work with the RE&ILS Leadership to get their sponsorship of larger initiatives and ask that they help with the overall prioritisation or selections of competing options. Stakeholder Management: Serve as the primary liaison between the business stakeholders (Underwriters, Claims Teams, Actuaries) and the delivery squads, managing expectations and ensuring clear, consistent communication of progress and value delivered. Run regular monthly steer cos with your key sponsors and senior stakeholders - keeping them well informed at a Value Stream level and seeking their guidance and input when matters don't go to plan or direction is unclear. Encourage your key stakeholders to attend sprint reviews and be fully engaged. Ensure your Product Owners run exceptional reviews that also encourage this attendance and engagement. Required Experience and Structure Reporting: Reports into the CTO, Reinsurance & ILS (part of the Technology Leadership Team). Direct Reports: Product Owners for Claims, Underwriting Operations, Workbench, and Pricing. Key Partners: RE&ILS Leadership Team, Senior Business Leaders, Head of Strategic Change, Head of Governance and Architecture, Head of Platform Engineering, Head of Data, Head of Engineering, and RE&ILS Tech Leadership Team Candidate Profile The ideal candidate will be a seasoned Product Management leader with extensive experience in the financial services or insurance technology sector, ideally within reinsurance or big ticket insurance. You must possess strong leadership skills, a deep commercial acumen, and the ability to operate effectively at both a strategic vision level and a detailed execution level. Proven experience managing multiple direct reports and complex portfolio dependencies is essential.Main experience required is: The successful candidate will be a seasoned Product Management leader with 4+ years' extensive experience in the financial services, ideally in the insurance sector They should have a good and broad understanding of the insurance value chain - from underwriting, operations, pricing and claims management You must possess strong leadership skills, a deep commercial acumen, and the ability to operate effectively at both a strategic vision level and a detailed execution level Strong leadership, strategic thinking, and the ability
Overview The engineering team at Chainalysis is inspired by solving the hardest technical challenges and creating products that build trust in cryptocurrencies. We're a global organization with teams in Denmark, UK, Canada, Israel, and the USA who thrive on the challenging work we do and doing it with other exceptionally talented teammates. Our industry changes every day and our job is to create user facing products supported by a flexible and scalable data platform allowing us to adapt to those rapid changes and bring value to our customers. As a Software Engineer within the Investigations group, you'll join a remote team of other engineers and share the responsibility of providing the right tools for the right data in order to build best in class customer experiences for our customers. Thus, you'll find the opportunity to lead, build and maintain customer facing web frontend features as well as the services and data pipelines backing them. Part of this responsibility is also to learn and understand the domain as well as the underlying data platform in order to successfully partner with product managers and designers to deliver impactful solutions to our customers. Responsibilities Become part of an established team adept at collaboration and task allocation. A team which can focus on generating direct impact. Make key contributions to high availability solutions in close collaboration with your team through your ability and willingness to take ownership and assist where needed. Your contributions will be thorough and result in sustaining a low maintenance overhead. Gain customer understanding as well as valuable insights into our data platform through your curiosity around cryptocurrencies/decentralized-finance Demonstrate your passion for learning by seeking out knowledge and collaborating with people close to our products and solutions. Display your bias to ship and iterate alongside product management and design partners. Qualifications Expertise in writing and maintaining Java/Spring-based backend services. Experience in the full lifecycle of service management, from initial development to continuous operation. A deep understanding of the critical aspects of service scalability and high availability as well as monitoring and maintaining deployed features and services ensuring optimal performance and reliability. Database management systems experience including replication, high availability, performance tuning, and complex query optimization. A background in frontend development. Strong knowledge of container orchestration using Kubernetes. You might also have An understanding of event streaming platforms. Hands on with infrastructure as code. A track record in mentoring other engineers, leading cross-team projects without authority, and driving design and technology decisions. Technologies we use (nice to have experience) Monitoring and alerting: Datadog, Falcon LogScale (formerly Humio) • Database management systems: PostgreSQL, ClickHouse Deployment tools: Flux, Helm, Kustomize Frontend frameworks: React, Angular Infrastructure as code: Terraform, Terragrunt Cloud provider: AWS Event streaming platform: Kafka Big data processing: Databricks About Chainalysis Blockchain technology is powering a growing wave of innovation. Businesses and governments around the world are using blockchains to make banking more efficient, connect with their customers, and investigate criminal cases. As adoption of blockchain technology grows, more and more organizations seek access to all this ecosystem has to offer. That's where Chainalysis comes in. We provide complete knowledge of what's happening on blockchains through our data, services, and solutions. With Chainalysis, organizations can navigate blockchains safely and with confidence. You belong here. At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We're ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture. We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here. We can't wait to meet you.
Feb 02, 2026
Full time
Overview The engineering team at Chainalysis is inspired by solving the hardest technical challenges and creating products that build trust in cryptocurrencies. We're a global organization with teams in Denmark, UK, Canada, Israel, and the USA who thrive on the challenging work we do and doing it with other exceptionally talented teammates. Our industry changes every day and our job is to create user facing products supported by a flexible and scalable data platform allowing us to adapt to those rapid changes and bring value to our customers. As a Software Engineer within the Investigations group, you'll join a remote team of other engineers and share the responsibility of providing the right tools for the right data in order to build best in class customer experiences for our customers. Thus, you'll find the opportunity to lead, build and maintain customer facing web frontend features as well as the services and data pipelines backing them. Part of this responsibility is also to learn and understand the domain as well as the underlying data platform in order to successfully partner with product managers and designers to deliver impactful solutions to our customers. Responsibilities Become part of an established team adept at collaboration and task allocation. A team which can focus on generating direct impact. Make key contributions to high availability solutions in close collaboration with your team through your ability and willingness to take ownership and assist where needed. Your contributions will be thorough and result in sustaining a low maintenance overhead. Gain customer understanding as well as valuable insights into our data platform through your curiosity around cryptocurrencies/decentralized-finance Demonstrate your passion for learning by seeking out knowledge and collaborating with people close to our products and solutions. Display your bias to ship and iterate alongside product management and design partners. Qualifications Expertise in writing and maintaining Java/Spring-based backend services. Experience in the full lifecycle of service management, from initial development to continuous operation. A deep understanding of the critical aspects of service scalability and high availability as well as monitoring and maintaining deployed features and services ensuring optimal performance and reliability. Database management systems experience including replication, high availability, performance tuning, and complex query optimization. A background in frontend development. Strong knowledge of container orchestration using Kubernetes. You might also have An understanding of event streaming platforms. Hands on with infrastructure as code. A track record in mentoring other engineers, leading cross-team projects without authority, and driving design and technology decisions. Technologies we use (nice to have experience) Monitoring and alerting: Datadog, Falcon LogScale (formerly Humio) • Database management systems: PostgreSQL, ClickHouse Deployment tools: Flux, Helm, Kustomize Frontend frameworks: React, Angular Infrastructure as code: Terraform, Terragrunt Cloud provider: AWS Event streaming platform: Kafka Big data processing: Databricks About Chainalysis Blockchain technology is powering a growing wave of innovation. Businesses and governments around the world are using blockchains to make banking more efficient, connect with their customers, and investigate criminal cases. As adoption of blockchain technology grows, more and more organizations seek access to all this ecosystem has to offer. That's where Chainalysis comes in. We provide complete knowledge of what's happening on blockchains through our data, services, and solutions. With Chainalysis, organizations can navigate blockchains safely and with confidence. You belong here. At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We're ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture. We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here. We can't wait to meet you.
About Us Permutive is the data collaboration platform that powers the advertising ecosystem. We exist to build an advertising ecosystem that respects and adapts to consumers' choices around their privacy, and in doing so unlocks enormous uplifts in scale and outcomes for publishers and advertisers alike. Trusted by 60% of Enterprise Media Companies across the US, EMEA, and LATAM, we work with leaders such as News Corp, Warner Bros Discovery, Hearst, Conde Nast, dmg media, BuzzFeed, and The Guardian. Our technology enables them to drive >$1B in advertising spend across hundreds of millions of users without compromising user privacy. Permutive works with many of the largest Advertisers, enabling them to collaborate with Publishers to triple their audience reach and drive a doubling in incremental sales, including with advertisers such as Sky, Dentsu and Apple. We leverage patented edge technology, AI and cloud collaboration to safely process data where it is, and our platform combines privacy safe DMP, data clean room, and curation capabilities to unlock unmatched scale and precision for publishers, advertisers, agencies, and retail media networks. At Permutive, You'll Help Our Customers: Achieve Better Outcomes: Leverage our unique position in the ad tech ecosystem to access broader audiences and improve outcomes. Boost Sales Significantly: Capitalize on 100% addressability to connect with the 70% of audiences beyond traditional cookies. Transform Collaboration Efficiency: Move from lengthy processes to seamless collaboration in minutes. Join us as a key player in shaping the future of Permutive, backed by leading investors like Softbank and EQT Ventures and recognised as a YCombinator Top 150 company. About the Team As the ad tech industry faces its biggest challenge yet with the collapse in addressability, advertisers are struggling to reach their target audience at scale in the Open Web with some shifting their spend to Walled Gardens. We see a huge opportunity for premium publishers and broadcasters to redirect that budget towards their audiences by replacing the deprecating targeting currency in the ecosystem (cookies and IDs) with their own signals (behavioural, lifestyle, demographic, contextual; deterministic and modelled). Our data infrastructure and platform underpins the ad business of 150 of the biggest publishers and broadcasters in the world and our edge technology allows publishers to reach 100% addressability, even in environments that block cookies by default. Market leading advertisers are leveraging our data collaboration capabilities across this premium supply to transform their performance in the Open Web by targeting publisher signals: double their reach, double their sales, halve their cost per acquisition. About the Role In that context, Permutive is hiring a Senior Product Manager to own our Identity & Marketplace products and capabilities. The Identity & Marketplace team owns a critical layer of our product: Identity is the connective tissue that enables data collaboration between our publishers/broadcasters and ecosystem participants. And our marketplace is one of the applications of data collaboration: we relaunched the product earlier in the year with Ocado and have more exciting retailers and data partners in the pipeline. What you'll be doing Developing empathy with the end user through customer interviews and beta programs Iterate on our existing solution to increase adoption and the value our customers derive from the product Refining our long term vision for the product Beyond core product management responsibilities - refining the vision, managing the product throughout its lifecycle, and partnering closely with engineering - the role requires very strong adtech industry knowledge. Success will be measured against Delivery: Product delivery against timelines for each stage of the product lifecycle Adoption & Usage: Adoption and usage of Identity & Marketplace capabilities by publishers and broadcasters specifically Value: The value of the product will be measured in volume of impressions that targeted against marketplace and "connected" data Your day to day responsibilities will include Strategy & roadmap: Refining the vision for the product as well as building & managing the roadmap Product execution: Producing clear, well scoped product requirements to help our team understand what customer problems we're solving. Working with our engineering teams to ensure predictable velocity, balancing feature development with quality and internal requirements. Prototyping: working with the engineers and designer to rapidly build POCs to bring to life how we intend to solve problems identified in market Test and Iterate: Be in the market to gather feedback from prospects on the prototypes, and experiment with different strategies to refine product market fit. Defining and analysing metrics so that we understand customer behaviour, gaps and opportunities Equip GTM teams (in partnership with product marketing): sales and customer success teams are equipped with collateral (such as prototypes, slides, dashboard etc.) to progress deals down the sales funnel. What you'll need Strong adtech industry knowledge Experience in Product management, working with engineers and product designers Experience in leading the delivery of new products from ideation through launch Experience establishing the vision and plan for a product What we are offering We take a structured, objective approach to salary setting, which is based on market information, our compensation strategy, and your experience and capability as assessed through our interview process. For a typical candidate who meets our requirements, we would pay between £85,000 - £105,000 +options. Permutive Benefits In this together: As a full time employee, you'll become a shareholder with stock options, sharing in our collective success. Family Comes First: Primary caregivers receive up to 6 months of fully paid leave and secondary caregivers receive 3 months of fully paid leave to bond with their little ones. Your Time, Your Way: Flexible hours let you fit work around your life, whether it's hitting the gym, meditating, or handling family needs. Upgraded Workspace: A £350 budget helps you create the perfect home office setup. Recharge & Refocus: Unlimited paid time off (with a minimum of 25 days + public holidays) ensures you get the rest you need. Grow with Us: Ongoing training and development opportunities fuel your career aspirations. Mental Health Matters: We prioritise your well being with free access to Spill, our mental health partner. Comprehensive Care: Enjoy virtual GP visits, healthcare services, work life consultations. Secure your future: Our pension plan with Penfold helps you secure your financial future (employer contributes 3%, employee contributes 5%). A company paid Cursor Pro subscription for all engineers. Work Your Way Permutive trusts you to manage your time and deliver results. Our hybrid model allows you to choose where you work best, whether in your own productive space or our London (Farringdon) or New York (Union Square) offices. That said, none of us work alone; we are part of a team. To foster collaboration and connection, teams in these locations come together in person at least once a week and are encouraged to benefit from being in our offices to meet with teams more often. Commercial and customer facing teams are encouraged to embrace in person interactions to build lasting relationships with clients and colleagues. Every Permutive employee gets together in person at the company's Annual Kick Off for a week in February. Each year's event promises to be an exciting opportunity for us to come together, reconnect with colleagues, and align on our shared vision for the year ahead. Diversity, Equity & Inclusion At Permutive, we're taking a thoughtful, intersectional, long term approach to diversity, equity & inclusion. We care deeply about creating an inclusive work environment that allows everyone to flourish, and we are taking continual action to progress in that direction. We're committed to hiring people regardless of race, religion, colour, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, age, neurodiversity status, disability status, or otherwise.
Feb 02, 2026
Full time
About Us Permutive is the data collaboration platform that powers the advertising ecosystem. We exist to build an advertising ecosystem that respects and adapts to consumers' choices around their privacy, and in doing so unlocks enormous uplifts in scale and outcomes for publishers and advertisers alike. Trusted by 60% of Enterprise Media Companies across the US, EMEA, and LATAM, we work with leaders such as News Corp, Warner Bros Discovery, Hearst, Conde Nast, dmg media, BuzzFeed, and The Guardian. Our technology enables them to drive >$1B in advertising spend across hundreds of millions of users without compromising user privacy. Permutive works with many of the largest Advertisers, enabling them to collaborate with Publishers to triple their audience reach and drive a doubling in incremental sales, including with advertisers such as Sky, Dentsu and Apple. We leverage patented edge technology, AI and cloud collaboration to safely process data where it is, and our platform combines privacy safe DMP, data clean room, and curation capabilities to unlock unmatched scale and precision for publishers, advertisers, agencies, and retail media networks. At Permutive, You'll Help Our Customers: Achieve Better Outcomes: Leverage our unique position in the ad tech ecosystem to access broader audiences and improve outcomes. Boost Sales Significantly: Capitalize on 100% addressability to connect with the 70% of audiences beyond traditional cookies. Transform Collaboration Efficiency: Move from lengthy processes to seamless collaboration in minutes. Join us as a key player in shaping the future of Permutive, backed by leading investors like Softbank and EQT Ventures and recognised as a YCombinator Top 150 company. About the Team As the ad tech industry faces its biggest challenge yet with the collapse in addressability, advertisers are struggling to reach their target audience at scale in the Open Web with some shifting their spend to Walled Gardens. We see a huge opportunity for premium publishers and broadcasters to redirect that budget towards their audiences by replacing the deprecating targeting currency in the ecosystem (cookies and IDs) with their own signals (behavioural, lifestyle, demographic, contextual; deterministic and modelled). Our data infrastructure and platform underpins the ad business of 150 of the biggest publishers and broadcasters in the world and our edge technology allows publishers to reach 100% addressability, even in environments that block cookies by default. Market leading advertisers are leveraging our data collaboration capabilities across this premium supply to transform their performance in the Open Web by targeting publisher signals: double their reach, double their sales, halve their cost per acquisition. About the Role In that context, Permutive is hiring a Senior Product Manager to own our Identity & Marketplace products and capabilities. The Identity & Marketplace team owns a critical layer of our product: Identity is the connective tissue that enables data collaboration between our publishers/broadcasters and ecosystem participants. And our marketplace is one of the applications of data collaboration: we relaunched the product earlier in the year with Ocado and have more exciting retailers and data partners in the pipeline. What you'll be doing Developing empathy with the end user through customer interviews and beta programs Iterate on our existing solution to increase adoption and the value our customers derive from the product Refining our long term vision for the product Beyond core product management responsibilities - refining the vision, managing the product throughout its lifecycle, and partnering closely with engineering - the role requires very strong adtech industry knowledge. Success will be measured against Delivery: Product delivery against timelines for each stage of the product lifecycle Adoption & Usage: Adoption and usage of Identity & Marketplace capabilities by publishers and broadcasters specifically Value: The value of the product will be measured in volume of impressions that targeted against marketplace and "connected" data Your day to day responsibilities will include Strategy & roadmap: Refining the vision for the product as well as building & managing the roadmap Product execution: Producing clear, well scoped product requirements to help our team understand what customer problems we're solving. Working with our engineering teams to ensure predictable velocity, balancing feature development with quality and internal requirements. Prototyping: working with the engineers and designer to rapidly build POCs to bring to life how we intend to solve problems identified in market Test and Iterate: Be in the market to gather feedback from prospects on the prototypes, and experiment with different strategies to refine product market fit. Defining and analysing metrics so that we understand customer behaviour, gaps and opportunities Equip GTM teams (in partnership with product marketing): sales and customer success teams are equipped with collateral (such as prototypes, slides, dashboard etc.) to progress deals down the sales funnel. What you'll need Strong adtech industry knowledge Experience in Product management, working with engineers and product designers Experience in leading the delivery of new products from ideation through launch Experience establishing the vision and plan for a product What we are offering We take a structured, objective approach to salary setting, which is based on market information, our compensation strategy, and your experience and capability as assessed through our interview process. For a typical candidate who meets our requirements, we would pay between £85,000 - £105,000 +options. Permutive Benefits In this together: As a full time employee, you'll become a shareholder with stock options, sharing in our collective success. Family Comes First: Primary caregivers receive up to 6 months of fully paid leave and secondary caregivers receive 3 months of fully paid leave to bond with their little ones. Your Time, Your Way: Flexible hours let you fit work around your life, whether it's hitting the gym, meditating, or handling family needs. Upgraded Workspace: A £350 budget helps you create the perfect home office setup. Recharge & Refocus: Unlimited paid time off (with a minimum of 25 days + public holidays) ensures you get the rest you need. Grow with Us: Ongoing training and development opportunities fuel your career aspirations. Mental Health Matters: We prioritise your well being with free access to Spill, our mental health partner. Comprehensive Care: Enjoy virtual GP visits, healthcare services, work life consultations. Secure your future: Our pension plan with Penfold helps you secure your financial future (employer contributes 3%, employee contributes 5%). A company paid Cursor Pro subscription for all engineers. Work Your Way Permutive trusts you to manage your time and deliver results. Our hybrid model allows you to choose where you work best, whether in your own productive space or our London (Farringdon) or New York (Union Square) offices. That said, none of us work alone; we are part of a team. To foster collaboration and connection, teams in these locations come together in person at least once a week and are encouraged to benefit from being in our offices to meet with teams more often. Commercial and customer facing teams are encouraged to embrace in person interactions to build lasting relationships with clients and colleagues. Every Permutive employee gets together in person at the company's Annual Kick Off for a week in February. Each year's event promises to be an exciting opportunity for us to come together, reconnect with colleagues, and align on our shared vision for the year ahead. Diversity, Equity & Inclusion At Permutive, we're taking a thoughtful, intersectional, long term approach to diversity, equity & inclusion. We care deeply about creating an inclusive work environment that allows everyone to flourish, and we are taking continual action to progress in that direction. We're committed to hiring people regardless of race, religion, colour, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, age, neurodiversity status, disability status, or otherwise.
