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Description Location: Cardiff & Southampton Reporting to: Head of Operations Performance and Analytics Closing date: Tuesday, 5th May at 5pm About Starling At Starling, we are on a mission to provide people with a fairer, smarter, and more human alternative to traditional banks. We are building a leading digital bank, driven by fast technology, fair service, and honest values. Our vision is to create a banking industry that serves everyone, which we accomplish by developing best-in-class proprietary technology, offering an exceptional customer experience, and establishing a strong, sustainable business. Our five core values - Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness - are at the heart of everything we do, guiding our strategy and shaping our culture. We're a branchless, largely paperless bank, committed to responsible banking, sustainability, and fostering an inclusive environment where everyone can thrive. Working Hours: You will work a 37.5 hour week, Monday - Friday, 9am - 5:30pm Hybrid working: All Starling colleagues spend a minimum of 10 days per month in the office with flexibility to work the rest from home. The Opportunity The MI and Insights Lead is responsible for developing and delivering key management information and insights to support business objectives. The role involves gathering data from both standard and non-standard sources, analysing trends, and producing actionable value add insights that drive decision-making, improve performance, and enhance operational effectiveness. Key Responsibilities Provide analysis and actionable insights that drive and improve business decisions. Provide insights into performance, trends and key metrics across the function. Process Improvement: Identify opportunities to optimise business strategies and processes through data-driven insights. Collaborate with all stakeholders to implement process improvements and monitor the impact. Stakeholder Engagement: Work closely with operational teams to understand their information needs and provide tailored insights. Build effective relationships with stakeholders to ensure collaboration and effective prioritisation. Compliance and Risk Management: Ensure all data handling and reporting activities comply with relevant regulations, such as GDPR, and internal data governance policies. Identify and report any data quality or compliance issues. Drive customer and colleague understanding through analysis of behaviours, touchpoints, and journeys. Collect, analyse, and report insights to shape efficient customer and colleague strategies. Communicate findings clearly to stakeholders through storytelling and simplification of complex data. Enable informed, strategic decision-making with timely and relevant insights. Support colleague utilisation, performance management, and engagement through workforce insights Requirements Experience Strong reporting and analytical skills, ideally with Looker, Looker Studio, Google Sheets and Apps Script or similar. Experience in data analysis, statistical methods, and data visualisation tools (e.g. Power BI, Tableau). Proficient in data analysis tools such as SQL, Python, or R. Knowledge of data privacy and compliance regulations (e.g. GDPR). Understanding of working in a regulated financial services industry. Inquisitive mind with proven analytical skills - able to translate MI, trends and analysis into storytelling and action. Stakeholder management - able to work effectively with key business and client Stakeholders. Proven presentation skills- both verbal and written. Agile change delivery. Experience of working in large organisations. Previous customer journey and operational management experience. Behaviours Excellent communication skills to convey complex information to non-technical stakeholders. Effective stakeholder management. Ability to work independently and collaboratively within a team. Attention to detail and a strong focus on data quality and accuracy. Understand trends and abnormalities and find out why it's happening. Have an inquisitive mind Demonstrates the Starling Values - Listen, Do The Right Thing, Keep It Simple, Own It, Aim For Greatness Benefits Why Join Starling? Make an Impact: Work on projects that directly shape the future of banking and improve the financial lives of our customers. Starling is technology-led, and you'll have the freedom to accomplish your goals in innovative ways. Culture of Excellence: Be part of a collaborative, empowered, and forward-thinking team. We encourage experimentation, ownership, and a relentless focus on "doing the right thing." Growth and Development: We are committed to your professional growth, offering opportunities to learn new technologies, take on new challenges, and own interesting things from day one. A Bank That Cares: We're a Living Wage employer, committed to flexible working, and dedicated to creating a fair, open, and safe working environment with compassion and inclusion at its core. Comprehensive Benefits: We offer a competitive salary and a comprehensive benefits package, including: Company-enhanced salary sacrifice pension scheme (7% employer contribution) Private Medical Insurance with Vitality including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Life Insurance at 4x your salary. 16 hours of paid volunteering time a year. Ability to buy or sell annual leave. Generous family-friendly policies. Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off Incentivised refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasingOur Commitment to Equality Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.

Description Engine by Starling , was born out of Starling : the UK's first and leading digital bank. Today, Starling delivers intuitive, customer-centric tools to help over 4.6 million people and small businesses to be 'good with money'. We believe that great technology has the ability to empower customers to save, spend and manage their money in a new and transformative way. Engine is on a mission to promote this philosophy around the world. Engine is a cloud-native, bank-built SaaS platform. We provide a comprehensive and cloud-native solution to power banks around the world, who share our ambition of building businesses designed to evolve, innovate, and meet growing customer demands. The SaaS technology platform is now available to banks, building societies and credit unions around the world, enabling them to benefit from the modern digital features and efficient back-office processes that has helped Starling to achieve its success. At Engine, we follow five guiding principles: listen, keep it simple, do the right thing, own it, and aim for greatness. Having launched in 2022, we are a rapidly-growing organisation who adopts the same agile mindset as our technology. As such, we embrace change, the reimagination of processes and have cultivated an environment where our colleagues - and partners - can design, build and collaborate openly, with a strong degree of ownership and empowerment to get things done. Hybrid Working Engine is headquartered in London, with offices in Manchester, Cardiff, Southampton in the UK and internationally Dublin, Sydney, Dubai, Toronto and New York. We have a hybrid approach to working at Engine - our preference is that you're located within a commutable distance of one of our UK offices to enable in-person collaboration and interaction with your team. About the Role This role will shape our Security objectives, practices and associated policies and processes within Engine as well as lead the continuous improvement of our Information Security capabilities whilst managing a growing Information Security Team. The successful candidate will act as the liaison between Engine and Starling Bank's Information Security teams whilst also ensuring that they are the point of contact for all Information security related questions raised by Engine clients and our auditors. We're looking for a curious, versatile, adaptable and experienced information security or cyber specialist with executive presence and strong leadership skills who enjoys the challenge of a varied and collaborative role. You'll enjoy problem solving, working with a wide variety of stakeholders, and enabling us to be creative in continuing to provide innovative products and services to support our clients, and stay at the forefront of all things Information Security. What you'll get to do: Manage and maintain the Information Security Policy and Information Security Management System to ensure (i) it meets the needs of Engine, its clients, employees and other stakeholders and (ii) compliance with the relevant industry standards, regulatory and certification requirements such as ISO 27001. Oversee Engine's Information Security governance documents (processes, standards and procedures) and optimise reporting of identified threats and vulnerabilities. Oversee the process for obtaining and maintaining compliance certifications and accreditations including but not limited to ISO 27001, SOC 1, SOC 2 and PCI DSS/3DS through engagement with internal teams and our external auditors. Maintain the Information Security Risk Register; identifying, assessing and mitigating information security risks (including security risks related to third-parties and partners) and ensuring coherence with Engine's Risk Management framework. Act as a point of contact for all Information Security related client queries and issues; providing expert opinion and communication during initial client conversations, RFPs, RFIs, delivery and throughout the client lifecycle. Act as an Information Security point of contact for Business Continuity Planning and Disaster Recovery; this includes responsibility for initiation and execution of cyber business impact analysis. Advise the wider organisation on compliance and governance requirements. Oversee Incident Response related to Information Security and ensure coherence and collaboration with the broader Technology response capability. Liaise with external bodies and organisations to keep abreast of the threat landscape, emerging trends, technologies and legislation that have an impact on Information Security. Assist as necessary to investigate security breaches and pursue associated disciplinary and legal matters. Lead and manage a team of subject matter experts to ensure Information Security is managed effectively throughout the IT service delivery lifecycle, addressing client needs. Promote security awareness by collaborating with the relevant teams to provide training and awareness to the wider Engine organisation. Requirements deep understanding and knowledge of cyber security principles, security standards and regulatory compliance and its application in a wide variety of organisations with a strong risk culture. experience in a business facing security role, ideally in an Information Security Director, BISO, CISO or similar capacity strong business acumen and commercial awareness with previous experience in a senior client-facing role or similar. be a self starter / self motivated with the ability to lead, inspire and drive change through an organisation. have the ability to be pragmatic while balancing the needs of Engine against security. ability to work with a variety of stakeholders across all levels and can adapt communication style to different stakeholders. have an ability to think and plan strategically and systematically while recognising the need to deliver to the business requirements. have previous experience working in a complex IT organisation encompassing service delivery, application development and IT infrastructure. an understanding of best practice within Information Security and risk management including standards such as ISO 27001, NIST, Cyber Essentials and COBIT. an understanding of legislation and regulations that impact information Security. E.g. Data Protection Act and GDPR, Freedom of Information Act, PCI DSS. Have previous experience in leading, developing and motivating a team of subject matter experts. An understanding of current and emerging threats and countermeasures and the organisational challenges to addressing these threats. A good practical knowledge of security technologies and wider business solutions including Identity and access management, SIEM, remote working and cloud technologies. Experience of working in a banking or financial services environment would be beneficial. ISC2 CISSP or ISACA CISM, ISACA CRISC, CISA or Open FAIR qualifications would be beneficial. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial video interview with Engine's deputy CTO (45 minutes) A secondary, deeper interview, with Engine CTO and Starling Group CISO (75-90 minutes) Final interview with Engine's CEO and Chief of Staff (45 minutes) Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status . click apply for full job details

Product Manager Bury St Edmunds Competitive Salary Hybrid, once trained We are searching for an experienced Product Manager on behalf of our client. This role carries responsibility for shaping and delivering a clear product direction across a portfolio of offerings, ensuring products are strategically aligned, commercially viable, and customer-focused. The successful individual will operate at a senior level, balancing long-term vision with practical delivery. They will provide leadership across product disciplines, work closely with technical and commercial teams, and play a key role in ensuring products evolve in line with organisational priorities and market demand. Key Responsibilities: Create, communicate and oversee the company-wide product strategy, aligning it to commercial goals and overall business strategy. Manage a portfolio of products, ensuring each has a roadmap, measurable outcomes and commercial accountability. Establish and embed best-practice product management processes that support the business in achieving its strategic objectives. Apply customer insight, market understanding and partner feedback to inform product direction and continuous improvement. Identify opportunities for innovation, product expansion, modernisation and differentiation, ensuring our products remain competitive and evolve with market expectations. Own and monitor product performance across key KPIs, using data to inform decisions and ensure products meet customer and commercial goals. Provide leadership, coaching and development to a team of Product Owners, promoting clear standards, accountability and continuous growth. Strengthen alignment between technical and commercial teams to ensure products deliver value efficiently and predictably. Support go-to-market strategies, product positioning and internal training to ensure the wider team can confidently communicate and deliver the product. Balances long-term strategic goals with short term delivery priorities. Interprets data, customer insight and market intelligence to make evidence-based decisions. Requirements: Balances long-term strategic goals with short term delivery priorities. Interprets data, customer insight and market intelligence to make evidence-based decisions. Strong understanding of agile/scrum methodologies. Strong business acumen - a good business head with the ability to make sound decisions that align with company goals and customer needs. Tech- savvy to enable you to understand the nuances and workings of our client's technologies. Experience managing work items using Jira, DevOps or similar software. Ability to build strong cross-functional, internal relationships and align stakeholders in shared goals. Experience supporting go-to-market planning, pricing and product positioning. Excellent communication skills, able to present complex information clearly to non-technical audiences. Comfortable making decisions in fast-changing environments. Desirable: Proven record of creating and executing product vision, strategy, and multi-year roadmaps for a Product portfolio. Previous experience of introducing and implementing product management processes and leading a team of Product Owners or similar roles. If you are interested in this position, please contact Scarlett or Janine on (phone number removed) or apply with a current CV to (url removed)

Are you an experienced operational leader in Professional Registration or Fellowship, ready to shape how we deliver at scale? Do you bring the credibility and gravitas to influence senior stakeholders and volunteer leaders across a global network? Can you drive operational excellence while transforming the end-to-end professional recognition experience? Up to £67,500 Permanent / Full Time Stevenage with Hybrid Working What you'll be doing As our Professional Registration Operations Manager, you'll lead the delivery and continuous improvement of our Professional Registration and Fellowship operations, ensuring a high-quality, efficient, and consistent experience for members, applicants and volunteers. You'll oversee the full operational landscape, from registration engagement through to compliance and assurance, making sure processes are robust, scalable and aligned with regulatory requirements. At the same time, you'll be looking ahead, identifying opportunities to improve efficiency, streamline volunteer touchpoints, and enhance the overall experience. This is a highly visible role where you'll work closely with volunteers, assessors and professional partners. You'll bring credibility and confidence to these relationships, acting as a trusted point of contact and ensuring our processes reflect the professionalism and standards expected of the IET. You'll also lead and develop a high-performing team, creating clarity, structure and a shared focus on delivery. Alongside this, you'll work collaboratively across the IET, ensuring a joined-up approach with colleagues in product, engagement, people and technology teams. A key part of the role will be using data and insight to monitor performance, identify areas for improvement and drive informed decision-making. Whether it's improving turnaround times, enhancing quality or optimising processes, you'll play a central role in shaping how we deliver operational excellence. What we hope you can bring to the role We're looking for an experienced operational leader with a strong understanding of Professional Registration, Fellowship or similar assessment-based processes. You'll bring credibility in this space; ideally through your own professional registration (such as CEng or IEng) or through direct experience working with volunteer-led technical committees or assessment panels. You'll be confident engaging with volunteers as peers, building trust and influencing effectively. You'll have a proven track record of improving processes and driving efficiency, with a focus on creating better experiences for both applicants and volunteers. You'll be comfortable working with data, identifying opportunities for automation, and implementing practical, scalable solutions. Strong stakeholder management is essential. You'll be confident working across all levels of the IET, as well as with external bodies and partners, balancing different priorities while maintaining a clear focus on quality and outcomes. You'll also be an experienced people leader; someone who can coach, support and develop teams while creating a positive, high-performing environment. Above all, you'll be someone who takes ownership, brings energy to continuous improvement, and is motivated by delivering a best-in-class professional recognition experience with a dual focus on both applicant and volunteer experience. Please note, this role is known internally as Operations Manager - Registration and Fellowship. A little more about the role Lead the operational delivery of Professional Registration and Fellowship processes. Manage Registration Engagement and professional compliance activities. Build strong relationships with volunteers, assessors, and professional partners. Drive continuous improvement, identifying efficiencies and enhancing processes. Oversee operational planning, budgets, and performance against KPIs and SLAs. Ensure compliance with regulatory, assurance, and professional standards. Lead, coach and develop a high-performing operations team. Work collaboratively across teams to deliver a joined-up, one-team approach. Use data and insight to monitor performance and inform decision-making. Act as an advocate and figurehead for operational excellence in professional recognition. A little more about what we're looking for Strong experience in Professional Registration, Fellowship or similar assessment-based environments. Credibility with volunteers, ideally through CEng/IEng registration or equivalent experience. Proven experience managing and improving operational processes, ideally from within a membership-body or similar environment. Strong stakeholder management skills, with confidence working at all levels. Experience leading and developing teams. Ability to use data and insight to drive decisions and improvements. Good understanding of compliance, assurance and regulatory requirements. Experience in process optimisation or automation would be beneficial. We'd love to get to know you Is imposter syndrome creeping in? Don't let it stop you; if you meet most (not all!) of the criteria, please apply. We'd much rather hear from you and review your application than miss out altogether. Please download the full Job Description for a little more information about the role; but also, keep in mind that we're open to discussing flexible ways of working, including reduced hours and working in an agile way, supported by a hybrid working framework that allows you to find the best place to do your best work.

Blue Light Card. Individually great, together unstoppable The Role and the Team At Blue Light Card, we're on a mission to support our millions of members with meaningful digital experiences. We have recently undertaken a replatforming transformation, setting the foundations to tackle exciting greenfield projects and further enhance the experience for our members. With plenty of opportunities ahead, we're looking for talented engineers who are eager to make an impact. Collaboration is at the heart of our work, we partner closely with the Product team in an agile squad structure, focusing on key outcomes such as share of wallet, personalisation, member growth & engagement, and platform evolution. What You'll Do Drive improvements through experimentation and A/B testing to ensure our application remains technologically relevant Take full ownership of your domain, contributing your expertise to foster a collaborative and innovative team culture Task delivery and solution design for mid-sized features and engineering problems, consistently questioning choices to actively contribute to continuous delivery and improvement Proactively share the benefits of your experience with the team, nurturing them and acting as a mentor to junior engineers Actively demonstrate resourcefulness and problem-solving skills Contribute to the establishment and maintenance of a continuous delivery pipeline, ensuring efficient and reliable software delivery What You'll Bring Extensive experience in our modern technology stack which includes React, Node.js and Typescript Experience with the AWS services such as Amazon Cognito, DynamoDB Lambda, S3, Eventbridge, AppSync, API Gateway and SQS Experience using Serverless stack to build and deploy serverless applications into AWS cloud Exceptional communication skills within the team and across technical and non-technical stakeholders A passion for mentoring junior engineer, sharing knowledge, and cultivating a collaborative learning environment Flexible and adaptable problem-solving skills, capable of adjusting strategies in response to changing priorities and evolving business needs Proactive approach to seeking opportunities for process improvement, leveraging feedback loops to enhance team efficiency and project outcomes Ability to thrive in complex and ambiguous situations, navigating uncertainties and turning challenges into opportunities Our Culture Our mission is simple - make heroes happy. Our members are the real-life heroes who keep us all safe, cared for, and thriving. It's what gets us up in the morning and pushes us to go further, think bigger, and create something that truly matters. By focusing on their happiness, we create amazing experiences, deliver unrivalled discounts, innovative products, and world-class service. We don't just follow the usual path - we look for smarter, bolder ways to deliver real impact. We take ownership, move fast, and work shoulder to shoulder to build something special. We're committed to building a diverse and inclusive team where everyone feels they belong. Different perspectives and experiences help us grow, innovate, and better reflect the communities we serve. We promote hybrid working, and value in-person collaboration so encourage time in our offices, where you can make the most of our fully stocked snack drawers - either the HQ in Leicestershire, or London, Holborn office. The frequency and office location will vary depending on the role and team, we aim to be flexible, but we aren't able to offer fully remote working. What We Offer Hybrid working and flexible hours Free parking and EV charging onsite at HQ 25 days annual leave plus an additional day off for your birthday, and a buy and sell holiday scheme of up to 5 days A company bonus scheme Your own Blue Light Card and exclusive access to thousands of discounts Great social events e.g., festive party, summer party, team socials, sports matches Regular company-wide recognition events e.g. Monthly Light's Up and The Shine awards Relaxed dress code and modern office space (games area, chill-out areas, book club, free drinks/snacks) Onsite gym at HQ (including access to free HIIT & stretch classes) Strong learning and development culture Group auto-enrolment pension plan Enhanced parental leave and absence leave Company funded private medical insurance Healthcare cashback plan Employee assistance programme (including mental health support) and mental health first aiders

Digital Product Innovation Owner - Digital Innovation Digital Product Innovation Owner / Product Delivery Manager in Digital Innovation with experience in Digital prototyping, proof of concept, digital product delivery, running Agile teams, AI, & be technology savvy is required by a global business consultancy. While based in London, it does offer lots of remote & flexible working, with the expectation to be in the London office as & when needed, meeting with stakeholders and the wider digital teams You will lead a cross -functional delivery squad and the role blends product delivery, experimentation, and senior stakeholder engagement , acting as the bridge between the business and technology. This is not a pure technical role, but requires strong product, delivery, prototyping and stakeholder management capability within a digital/technology environment. Essential skills: Innovation, Prototyping & Proof of Concept experience Digital Product Delivery experience Managing delivery squads (developers, testers, solution designers, UX/UI via shared services). Strong stakeholder management (managing up to senior leaders, influencing them to go ahead with product development) Agile methodology fluency (Scrum qualifications preferred) Technology fluency (discuss tech with stakeholders/developers, no coding required) Experience in defining digital & technology strategy, tool selection and roadmap planning Core Responsibilities: Squad Leadership & Agile Delivery Manage a delivery squad (developers, testers, solution designers, UX/UI via shared services). Run agile ceremonies : stand-ups, sprint planning, retros,and sprint reviews. Oversee end - to - end product delivery , from idea through to handover to the Product Manager. Typical delivery cycle: 6-7 months per product . Innovation & Experimentation Identify ideas across the business Build proofs of concept and prototypes to validate feasibility and value. Support creation of business cases for senior sign- 10-30 ideas reviewed per year 10-15 prototypes/experiments 2 products delivered Senior Stakeholder Management Act as the primary interface with senior stakeholders (effectively the "client"). Help define digital and technology strategy for the stream. Advise on prioritisation, tool selection, and roadmap planning . Manage competing priorities across multiple sub-service lines. Navigate political and resource-sharing dynamics. This role is paying between £50,000 - £58,000 + Private Medical + Excellent Pension + Mostly Remote working If you think you have the right skills to flourish in this role or know someone that will fit the role, please send over your CV to or click apply, and I will be in touch soon. Alternatively, please call on for further information Interviews will commence ASAP Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.

Full Stack Software Developer Location: Office-based Function & Department: Product Development, Beanies Stream Employment Type: Full-time permanent Compensation: Fixed basic salary plus performance bonus and stock options A new exciting permanent opportunity has become available working with a fast-growing start-up who are at the forefront of intelligent interaction for accounting, blending machine learning, natural language processing, and human-centred design to create autonomous systems that redefine engagement with technology. As the Full Stack Software Developer, you will spearhead the delivery and quality of their customer-facing, frontend-driven bot experiences, ensuring they are performant, intuitive, and drive customer adoption. Day-to-day Responsibilities & Duties of the Role: Product Stream Delivery: Own end-to-end delivery from sprint planning to release and post-release review. Translate product requirements into clear, technical tasks for the team. Ensure deliverables meet timelines, specifications, and quality standards. Manage product backlog and participate in prioritisation discussions. Oversee architecture, scalability, and long-term sustainability. Manage technical debt and system performance. Technical Leadership: Provide hands-on technical direction and guidance. Define and enforce coding standards and quality assurance processes. Stay updated with relevant frontend technologies and frameworks. Collaborate on technical architecture decisions. Identify and address technical risks or blockers. Collaboration & Communication: Ensure consistency across the company's full bot product ecosystem. Engage with customer-facing teams for product demos and feedback. Contribute to cross-team ceremonies and product team culture. People & Team Development: Oversee the quality of team outputs and provide performance feedback. Identify training needs and foster a culture of quality and continuous improvement. Role Requirements: Technical Requisites: Experience in backend or full-stack development. Familiarity with bot platforms, conversational AI, or NLP tooling. Agile delivery and sprint management skills. Proficiency in modern frontend technologies (HTML, CSS, Tailwind, JavaScript/TypeScript, Vue.js React or equivalent) Experience in backend technologies (Laravel/php, Python fastAPI Experience in modern frontend technologies and backend technologies. Proven experience using AWS including - ECS, IAM, RDS, CloudWatch, and terraform/terragrunt or infrastructure as code Experience with AWS, version control (Git), and CI/CD pipelines. Personal Skills: Strong technical leadership and mentoring skills. Excellent communication and collaboration abilities. Detail-oriented with a commitment to product quality. Proactive problem-solving skills and strong organizational abilities. To apply, please apply with your full updated CV to be immediately considered.

About Us We are part of International Airlines Group (IAG), one of the world's leading airline groups and owner of some of the biggest brands in the sky. IAG Transform provides creative and innovative solutions to drive sustainable transformation by delivering procurement and airline services, as well as group-wide systems across IAG. Each operating company benefits from the Transform centralised model, driving efficiencies, automation, and economies of scale. Purpose of the role We are hiring a AI Engineering Product Manager for our Multi-Tech Agentic Engineering team to lead the technical direction, engineering discipline and delivery velocity of IAG's next generation of agentic AI products. This is a hands-on senior technical leadership role. You must have real experience leading teams that build production-grade AI agents, not just theoretical experiments or hackathon projects. You will be the technical authority across agent frameworks, orchestration patterns, memory design and guardrails. You will report to the Group Head of Technology and work within the product oversight of the Group Head of Cognitive Automation. You will shape how we build, scale and operate a multi-vendor agent ecosystem across OpenAI, Anthropic, Microsoft Azure, LangGraph, AutoGen and other emerging frameworks. You will also lead in a matrix environment, working across multiple airlines, central teams, external partners and offshore/nearshore engineering units. You must be comfortable directing both internal engineering teams and partner-led delivery teams, maintaining consistent quality and velocity across all. Your responsibilities What You Will Lead Technical Ownership Set the technical strategy for IAG's agentic architecture, including orchestration patterns, tool integration, memory, evaluation and runtime governance. Create and drive adoption of reusable agent components that accelerate delivery across all operating companies. Make sound architecture decisions on model selection, GraphRAG, RAG optimisation, LangGraph patterns and model cost modelling. Agentic Engineering Leadership Lead and mentor a small multi-disciplinary technical team building enterprise-grade AI agents integrated with complex airline systems, working across London and Barcelona Drive a culture of excellence by developing talent, managing performance rigorously and shaping a team that delivers at elite level Provide engineering leadership across internal teams and external technology partners, ensuring consistency of standards and delivery quality. Establish technical best practices for OpenAI, Anthropic, Azure OpenAI, LangGraph, AutoGen and other agent frameworks. Implement strong engineering discipline, including observability, safety, automated evaluation, behavioural testing and continuous improvement. Matrix and Partner Leadership Operate effectively in a matrix environment spanning Group, OpCos, cloud, data and security teams. Coordinate and influence multiple delivery streams to ensure alignment, technical coherence and consistent engineering standards. Manage and guide external partners, ensuring work meets IAG's quality, cost and velocity expectations. Platform and Architecture Leadership Shape the Group's lightweight GenAI abstraction layer, enabling fast, predictable and secure route-to-live. Own agile technical governance with auditable decisions, clear architecture documentation and rapid escalation of risks. Maintain a sharp external radar on AI evolution and benchmark vendor capabilities, reliability and cost. Product and Delivery Impact Work with product leads to ensure technical designs deliver genuine, measurable EBIT impact. Identify quick-start approaches that left-shift value during discovery. Build a developer experience that encourages rapid adoption of AI components across the Group. Stakeholder Influence Build strong relationships across all airlines and influence at CDIO-1 level. Represent the AI engineering strategy to the Group CTO, CDAO, CISO and cloud/data platform leaders. Support Group-wide AI upskilling through contributions to the AI Academy curriculum. Your skills, experience and qualifications Qualifications, Experience and Qualities 15+ years of engineering leadership with proven experience delivering complex software systems at scale. Direct experience architecting and delivering production AI agents with measurable business impact. Deep technical command of the OpenAI ecosystem, including model orchestration, tool calling, evaluation and runtime optimisation. Strong experience with Anthropic, Azure OpenAI and at least one other agent framework such as LangGraph or AutoGen. Proven ability to lead both internal engineering teams and external partner teams to consistent, high-quality outcomes. Strong track record operating in a matrix environment, influencing without direct authority and aligning diverse stakeholders. Demonstrated ability to integrate LLM-based agents with enterprise systems, APIs, RPA, orchestration platforms and internal tools. Strong grounding in DevSecOps, cloud-native architecture, observability and CI/CD. Ability to translate complex technical considerations into simple, concise narratives for senior executives. Evidence of succeeding in fast-paced, ambiguous, high-stakes environments. Ability to travel internally (within Europe) on a weekly basis, where required, to work with the team and stakeholders. Nice-to-haves Airline or travel industry experience. Experience building reusable platform components adopted across multiple business units. Experience with model hosting, fine-tuning, distillation or model evaluation frameworks. Experience with globally distributed teams and multi-vendor delivery ecosystems. You are likely a great fit if you Thrive at the intersection of architecture, engineering craft and delivery. Cut through fog quickly and favour practical, high-value solutions. Stay ahead of AI evolution and separate hype from substance instantly. Inspire and challenge senior engineers while maintaining strong engineering discipline. Communicate with clarity, confidence and zero waffle. What we offer The chance to enjoy a challenging career in an exciting, fast-moving environment in a dynamic industry. The opportunity to work in a multi-cultural environment with great offices in many locations. We support our people in maintaining work/life balance, as well as providing the many benefits one would expect from a global organisation, including health insurance, pension and performance bonuses. We are an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law

Description The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based. Ensuring team are being coached to deliver key targets linked to the department - e.g. retail upselling Responsibility for CAFF audits in accommodation Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc. Driving add on sales and promotions where appropriate Ensuring all stock/ proposition is available for guests. Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines. Ensuring any guest feedback is captured. Monitors NPS and takes action where possible on guest feedback. Coach and develop the team to ensure departmental plans are met. Be a champion of the Butlin's Values and Leadership Behaviours. Ensure we always have a focus on RPRPRT in the way we rota team. Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively. Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams. Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal HR process. Be the front facing, operational delivery responsible person - turning audits and observations into action. Role Details: Supervisor Plus - Buffets Key Focus Areas Outside of Accommodation As part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion Lead by example in maintaining the highest standards of food safety and hygiene. Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines. Support regular compliance audits and immediately address any issues or risks. Promote a culture where food safety is everyone's responsibility. 2. Creating a Warm, Welcoming Dining Experience Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlin's brand. Maintain an environment where families feel comfortable, relaxed, and well looked after. Step in to support guest queries and resolve issues promptly with empathy and professionalism. Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items. Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations. Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages. Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team Provide on-shift coaching to help team members build confidence and capability. Offer feedback that is constructive, timely, and focused on both performance and behaviour. Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices. Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus - Bars & Shops Key Focus Areas Outside of Accommodation In addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team Support team members in delivering exceptional guest experience across all Bars & Shops locations. Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards. Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge. Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head Actively drive revenue by supporting the team to maximise Spend Per Head through: B-Serve: Encouraging efficient ordering and guest confidence using the platform. Team behaviours: Coaching strong suggestive selling and product recommendations. RPRPRT: Reinforcing the "Right Product, Right Place, Right Time" philosophy to ensure guests always have access to what they want, when they want it. Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment Monitor guest flow and proactively move team members to where they are needed most. Reduce queues by adjusting roles on the spot, or repositioning team during peak times. Ensure guests experience minimal waiting and consistent, high-quality service. Support an agile, guest led way of working where the team responds quickly to changing demands. 4. Good Stock Practices Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking. Support accurate stock rotation, waste reduction, and compliance with stock handling procedures. Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards Ensure venues are opened, operated, and closed following Butlin's brand standards and operational procedures. Maintain a safe, clean, well-presented environment at all times. Support the team in delivering consistent product quality, accurate transactions, and great guest interactions. Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus - Restaurants & QSRs Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety Lead by example in consistently applying food safety and hygiene standards. Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles. Support compliance checks throughout service, swiftly acting on any issues. Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal. Create a relaxed, family friendly environment where guests feel supported and well looked after. Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset. Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team Provide on shift coaching to support effective floor management, guest interaction, and service flow. Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service. Support new team members with structured introductions to service standards and guest service expectations. Encourage a culture of continuous improvement, confidence, and positivity. 4 . click apply for full job details

Berrys At Berrys, we are all about land and property. Working from four offices across the Midlands, we offer an array of services - planning, architecture, building surveying, valuation and business consultancy - to help our clients make the most of their assets. You will be part of a multi-disciplinary development team made up of engineers, surveyors, archaeologists, planners and architects. You will be part of a business which is big enough for a varied range of work and opportunities. However, it is small enough to provide autonomy and a chance to really get to know everyone - expanding your skills and building new connections. A strategic requirement to create growth has arisen within the Hereford office. This role would benefit from an individual who is experienced in creating growth and establishing a presence in the Planning, Architecture and Building Surveying space. The successful candidate would have a track record of growing teams, creating brand awareness and establishing strong networks and relationships. Role Profile Principal Development Lead - Operational Requirements: Be the internal figurehead of our planning and development offer within the Hereford office and be the go-to for technical expertise. Be experienced and comfortable delivering planning consultancy work in several different sectors and services. This should include general planning advice as well as strategic planning advice. Whilst the role will have a strategic focus, it is expected that candidates also deliver on their delivery obligations, working alongside the team to coordinate and prepare planning applications, provide expert advice to clients and have experience in dealing with post-planning negotiations and appeal work. Have a strong understanding of the entire development process, particularly post-planning work such as technical design, procurement and our construction-phase services. Demonstrate strong project management skills by coordinating teams both internally and externally, identifying the correct delivery team, manage client risks and project programmes. Offer support to other members of the team and help to grow and develop their knowledge and understand of planning and the wider development offer. Demonstrate a strong understanding of the financial requirements of our business and shape the way the team works to increase efficiency, productivity and profitability. Principal Development Lead - Strategic Requirements: Quickly gain a strong understanding of the business model, our various service offerings, and critically how they work together to create a unique offer to our clients. Demonstrate the ability to cross-sell other services such as Land Promotion, Agency and Valuation. Utilise a track record of marketing, business development and brand awareness to demonstrably grow our development offer within Hereford. Create a strong network of developers, landowners, promoters and agents within the area and begin to increase the baseline of planning and development instructions. Utilise existing connections and relationships to increase the level and quality of our instructions within Hereford - both for the planning and development function and, where possible, the wider service offers within the business. Gain an intimate understanding of our planning offer, the opportunities and weaknesses that we currently face and implement a plan to diversify. This should include both the types of development work we do as well as the markets we operate in. Principal Development Lead ? - Person Specification: Excellent people management and team-building skills Ability to set technical vision and strategy Strong decision-making and problem-solving abilities Strategic thinker with attention to detail Resilient under pressure and adaptable to change Passion for innovation and continuous improvement Relevant qualifications to support the role (MRTPI) Full, clean UK driving licence essential due to regular travel between sites and client meetings Hours: 37.5 hours per week, to be worked flexibly Monday-Friday in line with our Agile Working Philosophy. Principal Development Lead ? - Benefits The role sits within a friendly and supportive team with opportunities to develop. We will offer an excellent salary for the right candidate reflective of your skills, qualifications and experience We will pay all the appropriate professional memberships and fund your attendance at relevant CPD events and time off for approved training We provide Private Healthcare scheme for all via BUPA We have an Employee Assistance Programme, including a health plan and annual flu jab We have an Agile Working Philosophy allowing for a mix of remote and office working We provide an entitlement of 35 days holiday per annum (pro rata to working hours) inclusive of bank holidays An additional day off to celebrate your Birthday We give an additional day of holiday for every 3 years of service There is potential for discretionary bonus We provide an enhanced workplace pension scheme operated through the National Employment Savings Trust (NEST) Following successful probation period, access to employee loan and employee discount on Berrys services We offer salary sacrifice schemes for Electric Vehicles and Cycle to Work schemes Closing Date: 18 th May 2026 Please note that we may close this role early, if sufficient applications are received, therefore it is recommended to apply early if you match the criteria.

Location: Hybrid/Islington, London Salary: £27,705 per annum Hours: 36 per week Contract Type: 24 Month Fixed Term Apprenticeship Clarion Housing Group's charitable foundation, Clarion Futures, is transforming lives and improving communities, delivering one of the UK's biggest social investment programmes. We're looking for a motivated and community-focused individual to join us as an Apprentice Project Assistant , playing a key role in supporting the smooth running and development of our Community Panels. In this role, you'll help bring local initiatives to life by supporting the Old Ford and Merton Community Panels. From organising meetings and taking minutes to ensuring actions are followed through, you'll be at the heart of projects that make a real difference in local neighbourhoods. You'll also build strong relationships with residents, community groups, and partner organisations. This means working closely with a wide range of people, helping to coordinate plans, keeping stakeholders informed, and supporting collaborative projects that improve local areas. A big part of the role involves promoting and inspiring community work. You'll help showcase grant-funded projects by creating publicity materials, writing case studies and press releases, updating social media, and supporting events. This is a great opportunity to develop creative and communication skills while celebrating the impact of community initiatives. We're looking for someone passionate about working with local people and making a positive difference. You should be organised, able to manage your own workload, and confident in communicating both in writing and in person. Basic experience with Microsoft Word, Excel, Outlook, and the internet will help you succeed in the role. Most importantly, you'll be willing to learn and committed to completing the training required for the apprenticeship. As part of the role, you'll have the opportunity to complete a Level 3 Business Administrator apprenticeship. You'll develop the knowledge, skills and behaviours needed to support your personal development and progression. If you have not already achieved Level 2 English and Maths, you may be required to work towards these qualifications in line with apprenticeship funding rules and the requirements of the training provider. This will be confirmed at enrolment. This is a fantastic opportunity to kick-start your career and grow your skills in a sector that makes a real difference to the lives of its customers. Why Join Us? 25 days annual leave (plus bank holidays) Flexible benefits scheme including healthcare, dental, cycle to work, and more. Matched pension contributions up to 7.5% with generous life assurance. Flexible and agile working arrangements . You will be required to attend the office at least once a week. Our London office location is Highbury and Islington. Be part of a supportive and structured apprenticeship programme to support your development and progression If this sounds like an opportunity for you, then please review the full role profile before applying. The eligibility criteria for an Apprenticeship and the Business Administration Level 3 Apprenticeship standard can be viewed on our careers page. At Clarion Housing Group, we support the responsible use of AI. Closing Date: Monday 11th May 2026 at midnight. Shortlisted candidates will be invited to attend a Building Futures session, which will take place on Tuesday 19th May from 9.00am-3:00pm at our Head Office in Camden . Before the interview stage, our bespoke Building Futures session helps assess candidate readiness and fit. It includes: Detailed discussion about Clarion and the role An overview from the hiring manager about "a day in the life" A presentation from the training provider explaining the qualification Interview & presentation techniques, including behaviours, attitude, and expectations A group activity to demonstrate skills, behaviours, and understanding of the role Following the Building Futures session, candidates will be invited to attend a face to face Interview on either Wednesday 20th, Thursday 21st or Friday 22nd May 2026 at our office in Islington. This is a hybrid role with a base location at our office in Islington. Candidates will be expected to work from the office at least 1 day a week. Applicants must be able to travel across the region as required. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close without notice. Diversity and Inclusion We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.

Description The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based. Ensuring team are being coached to deliver key targets linked to the department - e.g. retail upselling Responsibility for CAFF audits in accommodation Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc. Driving add on sales and promotions where appropriate Ensuring all stock/ proposition is available for guests. Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines. Ensuring any guest feedback is captured. Monitors NPS and takes action where possible on guest feedback. Coach and develop the team to ensure departmental plans are met. Be a champion of the Butlin's Values and Leadership Behaviours. Ensure we always have a focus on RPRPRT in the way we rota team. Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively. Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams. Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal HR process. Be the front facing, operational delivery responsible person - turning audits and observations into action. Role Details: Supervisor Plus - Buffets Key Focus Areas Outside of Accommodation As part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion Lead by example in maintaining the highest standards of food safety and hygiene. Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines. Support regular compliance audits and immediately address any issues or risks. Promote a culture where food safety is everyone's responsibility. 2. Creating a Warm, Welcoming Dining Experience Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlin's brand. Maintain an environment where families feel comfortable, relaxed, and well looked after. Step in to support guest queries and resolve issues promptly with empathy and professionalism. Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items. Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations. Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages. Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team Provide on-shift coaching to help team members build confidence and capability. Offer feedback that is constructive, timely, and focused on both performance and behaviour. Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices. Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus - Bars & Shops Key Focus Areas Outside of Accommodation In addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team Support team members in delivering exceptional guest experience across all Bars & Shops locations. Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards. Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge. Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head Actively drive revenue by supporting the team to maximise Spend Per Head through: B-Serve: Encouraging efficient ordering and guest confidence using the platform. Team behaviours: Coaching strong suggestive selling and product recommendations. RPRPRT: Reinforcing the "Right Product, Right Place, Right Time" philosophy to ensure guests always have access to what they want, when they want it. Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment Monitor guest flow and proactively move team members to where they are needed most. Reduce queues by adjusting roles on the spot, or repositioning team during peak times. Ensure guests experience minimal waiting and consistent, high-quality service. Support an agile, guest led way of working where the team responds quickly to changing demands. 4. Good Stock Practices Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking. Support accurate stock rotation, waste reduction, and compliance with stock handling procedures. Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards Ensure venues are opened, operated, and closed following Butlin's brand standards and operational procedures. Maintain a safe, clean, well-presented environment at all times. Support the team in delivering consistent product quality, accurate transactions, and great guest interactions. Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus - Restaurants & QSRs Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety Lead by example in consistently applying food safety and hygiene standards. Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles. Support compliance checks throughout service, swiftly acting on any issues. Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal. Create a relaxed, family friendly environment where guests feel supported and well looked after. Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset. Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team Provide on shift coaching to support effective floor management, guest interaction, and service flow. Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service. Support new team members with structured introductions to service standards and guest service expectations. Encourage a culture of continuous improvement, confidence, and positivity. 4 . click apply for full job details

This rapidly expanding organisation is seeking a forward thinking, dynamic Project Delivery Manager to head up their team. The Project Delivery Manager is accountable for the coordinated, consistent, and high-quality delivery of all customer solutions across the business. Operating within the Operations function, the role translates strategic operational intent into structured, repeatable, and scalable delivery capability. The role leads the Solution Delivery function and ensures that technical solutions are designed, developed, integrated, tested, deployed, and handed over in a controlled, compliant, and commercially sound manner. It provides clarity and oversight across scope, cost, schedule, risk, and quality for all programmes, acting as the functional owner of delivery discipline, methodology, and standards. The Project Delivery Manager establishes and matures the systems, governance, tools, processes, training pathways, and capability frameworks that underpin effective solution delivery across the organisation. The role ensures consistent application of delivery frameworks such as AgilePM and DSDM, coordinates activity across Solution Delivery teams, and enables smooth handover between Business Development, Product, Engineering, and Operations. The Project Delivery Manager oversees the whole portfolio of projects, managing prioritisation and resource conflict resolution, and provides longer-term planning to ensure resources are in place in time to deliver the pipeline of opportunities. This role combines leadership, operational control, and delivery excellence to ensure predictable, compliant, and commercially successful outcomes for customers and the business. Key job requirements and responsibilities: Functional Leadership of Solution Delivery Lead, manage, and develop the Solution Delivery function, including direct leadership of the TSDM team and cross-functional delivery teams across Product, Engineering, Field Service, Monitoring and Operations. Ensure consistent performance management, succession planning, and capability growth. Foster collaboration across Product, Engineering, Field Service, Monitoring, and IT Ensure alignment of Solution Delivery processes, systems and governance with The Group standards and business systems (TBS), embedding group requirements into local delivery practices where applicable. Delivery Governance and Standards Ensure highest standards of Health, Safety, Environment, Security, and Quality in solution delivery in line with applicable ISO and other relevant standards. Establish and own the Solution Delivery framework, tools, and methodology. Standardise project lifecycle governance from proposal through to handover. Ensure all projects follow defined processes including scope definition, risk management, quality management, financial control, and documentation. Implement consistent reporting covering scope, schedule, cost, risk, and forecast at completion. Programme and Project Oversight Provide oversight and assurance across all active delivery programmes. Manage prioritisation of projects, monitor dependencies, risks, and cross-project resource conflicts. Ensure delivery plans, Quality Management Plans, and acceptance criteria are clearly defined. Execute delivery projects. Handover from Delivery to Operations Financial and Commercial Control Support bid costing and commercial modelling. Monitor project performance to maintain accurate forecasting, cost tracking, and milestone billing controls, Manage performance of customer and supplier contracts, ensuring contractual compliance and alignment to SLAs Effectively manage changes to project scope, schedule, and budget, ensuring alignment with customer expectations and business objectives Identify cost optimisation and efficiency opportunities. Customer and Stakeholder Management Maintain oversight of key customer delivery relationships. Support TSDMs in complex stakeholder negotiations. Customer point of escalation for delivery projects Process Maturity and Capability Development Establish structured onboarding and training pathways for TSDMs and PMO staff. Develop delivery playbooks, templates, and process documentation. Improve design process maturity and integration with Product road-mapping. Drive continual improvement aligned to ISO9001 and operational compliance requirements. Technical and Solution Oversight Maintain sufficient technical understanding across software, sensor integration, infrastructure deployment, and system integration domains. Ensure solutions are fit-for-purpose, scalable, secure, and compliant. Provide escalation support on complex technical delivery challenges. Skills required Significant experience leading technical solution delivery of integrated hardware and software systems to external customers within a complex technology environment Experience leading Project Management Office within Agile and structured delivery frameworks such as AgilePM or DSDM Strong financial and commercial management capability within programme and project delivery, including cost control, forecasting, and risk management. Demonstrable experience establishing and maturing delivery frameworks, governance models, and operational processes in scaling organisations. Strong stakeholder management skills A structured, disciplined, and detail-oriented approach to delivery. The ability to lead with clarity and visible accountability, remaining calm and decisive in ambiguity. Eligibility to obtain and maintain UK security clearance. Willingness and ability to undertake international travel as required. Must have the right to work in the UK. Desirable AgilePM, PMP, or equivalent project or programme management qualification Experience operating in regulated, defence, critical infrastructure, or similarly controlled environments. Experience working within ISO-aligned environments, including audit readiness and compliance governance.

This is a critical senior leadership role at the heart of the Archbishop of Canterbury's ministry. As her principal adviser, you will help set the framework for the Archbishop's ministry. You will hold a broad range of strategic relationships and represent the Archbishop across the Church of England and Anglican Communion, as well as with the Royal Household, Parliament, other denominations and faith groups. Reporting directly to the Archbishop, you will work collaboratively with the Chief Operating Officer, supporting and covering for each other to ensure that the work of Lambeth Palace enables the ministries of the Archbishop, the Church of England and the Anglican Communion. You will each need to be a visible senior leader within the Palace proactively demonstrating our values, prioritising the wellbeing of colleagues, and taking responsibility for excellent safeguarding practice and promoting a safer culture. The closing date for applications is 9am on Tuesday 12 May . Responsibilities You will be responsible for supporting the Archbishop in the ministry to which she has been called by God, working collaboratively with colleagues to provide a strategic approach to balancing the Archbishop's wide range of ministry responsibilities. You will need to be comfortable focussing on both current priorities, as well as horizon-scanning to identify opportunities and risks that may emerge in the future. As a senior leader in a fast-paced and high-profile environment, you will need to be agile and able to respond to emerging priorities. Your priorities will typically include: providing the Archbishop with robust advice, insights and guidance on the topics and issues relevant to her role as a theological, spiritual, pastoral and moral leader; acting as a sounding board and trusted advisor who can offer the Archbishop candid and objective advice; developing and sustaining external relationships (e.g. with Government, the Royal Households, business, civil society and charitable organisations) representing the Archbishop and her priorities; working closely with the National Safeguarding Team and Lambeth Palace safeguarding lead to ensure that the Archbishop is fully equipped for and supported in delivering her safeguarding responsibilities; communicating on behalf of the Archbishop, sharing her views and perspectives with senior colleagues and stakeholders; giving strategic oversight to the diary-setting process and ensuring the Archbishop is fully briefed and prepared for major meetings and events; ensuring effective communication between Lambeth Palace and colleagues across the Church of England (e.g. Bishopthorpe Palace, Bishops and their offices, the Faith & Public Life department, the Bishop of Dover and staff in Canterbury) and the Anglican Communion. This role will require occasional travel, including accompanying the Archbishop on overseas visits. You will oversee the work of the Director of Communications, the Archbishop's Chaplain and the Head of the Private Office. As a senior leader, you will lead by example across in ensuring our values are demonstrated throughout all of our work. All staff working at Lambeth Palace share responsibility to promote and maintain a strong safeguarding culture with regard to children and vulnerable adults, including identifying the key actions they should take given their role and responsibilities. Requirements To succeed in this role, you will have experience of being a trusted senior adviser, with the ability to support a high profile Christian leader in a complex national and international ministry. You'll bring mature judgement, strategic insight, pastoral sensitivity, and an excellent understanding of a range of theological, political and social issues facing the Church, our nation and the world. This is a role requiring someone who can offer wise, honest counsel while maintaining discretion and personal integrity. You will help the Archbishop navigate issues of national and global significance with clarity and confidence. There is an Occupational Requirement under Schedule 9 of the Equality Act 2010 for the post-holder to be a communicant Anglican. You will need to demonstrate: proven senior leadership experience in a complex, public facing, or politically/faith sensitive environment, with the ability to frame strategic priorities and guide decision making at the highest level; a strong understanding of the structures and governance of the Church of England, and the structures of the Anglican Communion; exceptional judgement and insight, including the confidence to offer radical candour, the wisdom to shape priorities, the ability to advise on theological, pastoral, moral and public issues and experience of responding calmy and decisively in challenging times; experience of crisis management; outstanding relational and diplomatic skill, able to represent the Archbishop credibly with Government, Royal Households, civic leaders, ecumenical and interfaith partners, and international Anglican bodies; a grounded spiritual maturity, able to work effectively with Lambeth Palace chaplaincy colleagues; exceptional discretion in handling sensitive matters, coupled with emotional intelligence and personal integrity; strong communication skills, capable of briefing, interpreting, and articulating the Archbishop's views in a way that is faithful, accurate and attuned to context; a collaborative leadership style, modelling humility, inclusion and safeguarding awareness.

Location: Croxley Park, Watford Working Pattern: 4 days onsite, 1 day from home What you'll be doing Designing, building and maintaining automated test solutions to support high-quality software delivery Executing and enhancing existing automation packs while contributing to future automation strategy Working closely with development and product teams to understand requirements and assess automation scope Creating automation test approaches, test data and supporting environmental requirements Identifying, managing and reporting defects, highlighting risks and release impacts Supporting continuous improvement across test processes, tools and frameworks Creating, maintaining and executing automation test packs using tools such as Playwright and TOSCA Analysing requirements and changes to assess automation scope and test approaches Working closely with development, product and wider IT teams to identify defects and improve quality Reporting on defect status, risks and release impacts within agreed timeframes Supporting and mentoring new or seconded members of the test team where required What we need from you Educated to degree level in a computer science-related discipline, or equivalent industry experience Experience creating, maintaining and executing automated test packs Strong understanding of testing practices across Agile and Waterfall environments Knowledge of automation and scripting languages such as C#, .NET, Java or similar Experience using ALM tools such as Azure DevOps or Jira, including CI pipelines ISTQB / ISEB certification (or working towards) Strong analytical skills, attention to detail and the ability to communicate clearly and effectively A collaborative mindset with a results-driven approach What we can offer you Competitive salary and annual company bonus Excellent pension scheme (company contribution of up to 12%) 25 days holiday plus bank holidays, with the option to buy additional days Staff Discount Employee Assistance Programme Exceptional Reward and Recognition events About Howdens Howdens Joinery is the UK's number one trade kitchen supplier, providing thousands of products across kitchens, joinery and hardware. With over 900 depots across the UK and Europe, we support more than 460,000 loyal trade professionals. Last year our sales reached circa £2.3bn, and we continue to grow with an ambitious future ahead. We're proud to be recognised as one of the Best Big Companies to Work For, offering a fast-paced, commercial and supportive environment where people can build long-term careers. How to apply We're building a future driven by innovation, service and sustainability. If Howdens sounds like the place for you, we'd love to hear from you. Howdens is founded on the principle of being Worthwhile for ALL concerned. We're committed to creating an inclusive environment and supporting candidates throughout the recruitment process.If you require any adjustments, please contact quoting the job title and location.

Talent Coordinator (12-Month FTC Maternity Cover) Derby Part-time (25 hours, Monday Friday) £27,500 pro rata Ganymede and ATA Recruitment are specialist recruitment businesses delivering engineering and technical talent across the UK s infrastructure and transportation sectors. We re looking for a Talent Coordinator to provide dedicated administrative and coordination support across our internal recruitment function. This is a key support role, ensuring the smooth running of internal recruitment, onboarding, and training activity across both brands, on a 12-month maternity cover. This role is ideal for someone highly organised, detail-focused, and confident working in a fast-paced environment where accuracy and coordination are essential. Your contracted office location will be our Head Office in Derby. Following completion of your training, you will be able to utilise our agile working policy, working predominantly from home with travel to the office required as needed. What You ll Be Doing A hands-on coordination role focused on administration, systems management, and supporting recruitment activity: Recruitment & Coordination Support Providing day-to-day administrative support to the Talent Manager Coordinating internal recruitment activity from advertising through to interview stage Managing candidate communications and responding to queries Screening applications and supporting shortlisting activity Scheduling interviews, meetings, and assessment activity Maintaining accurate candidate records within the CRM system Systems & Administration Managing and updating recruitment and interview platforms Maintaining dashboards, trackers, and reporting information Supporting recruitment marketing administration and ad responses Collating and organising recruitment and EDI data Training & LMS Support Administering our internal LMS (Ganymede Academy) for internal and external users Uploading content, managing user access, and tracking completion Generating reports on training activity and engagement Supporting coordination of onboarding and internal training materials Supplying training reports and data for audits What We re Looking For Previous administration or coordination experience, ideally in a recruitment setting Strong organisational skills and the ability to manage multiple priorities High attention to detail and confidence handling data and systems Comfortable supporting others in a fast-paced, structured environment Strong IT skills (MS Office Outlook, Word, Excel) Clear, confident communicator with a proactive attitude Why Join Us? A support-focused role at the centre of internal recruitment activity Exposure to recruitment, onboarding, and learning systems Opportunity to build strong administrative and coordination skills within a growing business group If you re looking for a structured, varied support role where accuracy and organisation are key, we d love to hear from you. To apply or find out more, contact Rachael Bailey-Frost. Ganymede is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working with every department at BDO, our Finance team helps us meet relevant legal requirements that ensure our firm operates effectively in a tightly-regulated field. They implement strategies that help us innovate - like combining new technology with traditional financial processes to make us even more digital. As part of this friendly team, you'll enjoy flexible hours and have opportunities to take responsibility for the delivery of quality work. With your colleagues behind you, you'll embrace change, new ideas and have an impact on the future of our firm. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. In this role you will assist and support the Commercial Finance Director and North/Scotland Heads of Audit (LHoA) in managing the financial performance of the North and Scotland offices on strategic issues and on a day-to-day basis as well as providing relevant support, advice and guidance to the overall team within the business unit on financial matters. (Role is based in Manchester office but monthly travel to other offices expected - Leeds & Edinburgh) You'll be someone with: A commercial mind Analytical skills ACA/ACCA/CIMA qualified The ability to handle/process confidential information in sensitive manner. Project Management, team leadership and delegation skills with a collaborative, participative approach and the ability to engage, inspire and influence people at all levels in the organisation. Strong leadership and influencing skills to enable proactive relationships with business leaders. Capable of contributing to the strategic agenda with strong operational skills Partnership experience desirable At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working with every department at BDO, our Finance team helps us meet relevant legal requirements that ensure our firm operates effectively in a tightly-regulated field. They implement strategies that help us innovate - like combining new technology with traditional financial processes to make us even more digital. As part of this friendly team, you'll enjoy flexible hours and have opportunities to take responsibility for the delivery of quality work. With your colleagues behind you, you'll embrace change, new ideas and have an impact on the future of our firm. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. In this role you will assist and support the Commercial Finance Director and North/Scotland Heads of Audit (LHoA) in managing the financial performance of the North and Scotland offices on strategic issues and on a day-to-day basis as well as providing relevant support, advice and guidance to the overall team within the business unit on financial matters. (Role is based in Manchester office but monthly travel to other offices expected - Leeds & Edinburgh) You'll be someone with: A commercial mind Analytical skills ACA/ACCA/CIMA qualified The ability to handle/process confidential information in sensitive manner. Project Management, team leadership and delegation skills with a collaborative, participative approach and the ability to engage, inspire and influence people at all levels in the organisation. Strong leadership and influencing skills to enable proactive relationships with business leaders. Capable of contributing to the strategic agenda with strong operational skills Partnership experience desirable At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.