Description At Engine by Starling , was born out of Starling : the UK's first and leading digital bank. Today, Starling delivers intuitive, customer-centric tools to help over 4.6 million people and small businesses to be 'good with money'. We believe that great technology has the ability to empower customers to save, spend and manage their money in a new and transformative way. Engine is on a mission to promote this philosophy around the world. Engine is a cloud-native, bank-built SaaS platform. We provide a comprehensive and cloud-native solution to power banks around the world, who share our ambition of building businesses designed to evolve, innovate, and meet growing customer demands. The SaaS technology platform is now available to banks, building societies and credit unions around the world, enabling them to benefit from the modern digital features and efficient back-office processes that has helped Starling to achieve its success. At Engine, we follow five guiding principles: listen, keep it simple, do the right thing, own it, and aim for greatness. Having launched in 2022, we are a rapidly-growing organisation who adopts the same agile mindset as our technology. As such, we embrace change, the reimagination of processes and have cultivated an environment where our colleagues - and partners - can design, build and collaborate openly, with a strong degree of ownership and empowerment to get things done. Hybrid Working Engine is headquartered in London, with offices in Dublin, Sydney, Dubai, Toronto and New York. This role will be based in London. We have a hybrid approach to working at Engine - our preference is that you're located within a commutable distance of London (Liverpool Street) to enable in-person collaboration and interaction with your team. Travel (including international) will likely be necessary on an ad hoc basis, depending on the client and nature of the engagement. About the Role This role offers the opportunity to create the foundations for Engine's Business Development team to scale strategically and effectively across Europe. You'll meet a wide range of potential clients, listen to their needs and define a value proposition suited to these requirements, based on an array of research methods. You will have the opportunity to drive enablement across Engine's partners and internal stakeholders - tailoring your approaches to the nuances of the Southern, Northern and Central Eastern European markets. This position is best suited to an individual who relishes variety, is highly proactive and takes creative approaches to challenge and enhance our ways of working. We're looking for a versatile, hands-on and analytical individual to undertake this role, who enjoys the challenge of a varied and collaborative position, and can offer research-based and operational support for the European Business Development team. Our Business Development Analysts enjoy problem solving, getting to the detail without losing sight of the big picture, and making a tangible impact on how banks can launch successful and innovative propositions. This role is designed to support your personal and professional growth, with the opportunity to take greater ownership over a domain of your choice, across client-facing activities, marketing initiatives, research or delivery. What you'll get to do Supporting early stage conversations, running demos to bring the value of Engine's platform to life and gaining technical fluency behind our products, capabilities and architecture Identifying and contributing to marketing activities and conferences, elevating the awareness and understanding of Engine's brand and market positioning, ensuring we build a reputation based on trust and excellence Collaborating with our Business Development Consultants to lead enablement sessions for our implementation partners across the continent, designing resources and collateral whilst identifying market opportunities through your research skills, to offer focus to these engagements Taking ownership of selected strategic opportunities, where we encourage you to try something new or hone your existing skillset Understanding and distilling client needs and ambitions, ensuring clear communication and alignment throughout the organisation - maintaining a record of this within our CRM tool Playing an instrumental role in Engine's go-to-market strategy across Southern, Northern and Central Eastern Europe, through quantitative and qualitative research methodologies Problem solving: conducting structured analysis and presentations to evidence how - and why - Engine can address the issues banks are facing today Preparing strategic and reporting documentation for the Engine board Future development We want to develop future leaders by giving people the opportunity to move between teams and build experience in a variety of roles, in Business Development, Product Management, Delivery and Engineering. At the same time, we are expanding internationally and establishing regional offices in key markets around the world. We expect that, after an initial period in Business Development, you will have the option (but not the obligation) to move to a new role, either in a different function, or in a different part of the world. Requirements You have worked for 1-2 years in a reputable consulting organisation You have gained an understanding of the retail or business banking sector, and have made a demonstrable impact on enabling strategic growth You hold a Bachelor's university degree or equivalent; we are agnostic to the subject studied and embrace different ways of thinking Your skills You have strong presentation and facilitation skills, with the ability to convey value clearly and with transparency Preferably you possess native or fluent European language skills, though this is not essential You have excellent written communication skills, with the ability to adapt your writing style across a variety of use cases (proposals, market research reports and presentations) You are highly organised and proactive, and embrace variety in your work alongside exposure to a number of teams within and outside of the organisation You are highly analytical and pragmatic, with the ability to deploy your research into real-life scenarios You have experience managing projects end-to-end, and are not afraid to challenge processes and offer new ideas for the team to benefit from You are open to international travel, on an ad hoc basis Experience within Data/AI is a plus Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial video interview with a member of the Business Development team (45 minutes) A secondary interview, which may include a presentation which demonstrates your research skills and/or some of the issues banks across Europe are facing today. This is preferably hosted in our London office (60 minutes) - Your presentation may be followed by an interview with Engine's Regional Director of Business Development for Europe (30 minutes) Final interview with Engine's Chief Commercial Officer (45 minutes) Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent . click apply for full job details
Feb 05, 2026
Full time
Description At Engine by Starling , was born out of Starling : the UK's first and leading digital bank. Today, Starling delivers intuitive, customer-centric tools to help over 4.6 million people and small businesses to be 'good with money'. We believe that great technology has the ability to empower customers to save, spend and manage their money in a new and transformative way. Engine is on a mission to promote this philosophy around the world. Engine is a cloud-native, bank-built SaaS platform. We provide a comprehensive and cloud-native solution to power banks around the world, who share our ambition of building businesses designed to evolve, innovate, and meet growing customer demands. The SaaS technology platform is now available to banks, building societies and credit unions around the world, enabling them to benefit from the modern digital features and efficient back-office processes that has helped Starling to achieve its success. At Engine, we follow five guiding principles: listen, keep it simple, do the right thing, own it, and aim for greatness. Having launched in 2022, we are a rapidly-growing organisation who adopts the same agile mindset as our technology. As such, we embrace change, the reimagination of processes and have cultivated an environment where our colleagues - and partners - can design, build and collaborate openly, with a strong degree of ownership and empowerment to get things done. Hybrid Working Engine is headquartered in London, with offices in Dublin, Sydney, Dubai, Toronto and New York. This role will be based in London. We have a hybrid approach to working at Engine - our preference is that you're located within a commutable distance of London (Liverpool Street) to enable in-person collaboration and interaction with your team. Travel (including international) will likely be necessary on an ad hoc basis, depending on the client and nature of the engagement. About the Role This role offers the opportunity to create the foundations for Engine's Business Development team to scale strategically and effectively across Europe. You'll meet a wide range of potential clients, listen to their needs and define a value proposition suited to these requirements, based on an array of research methods. You will have the opportunity to drive enablement across Engine's partners and internal stakeholders - tailoring your approaches to the nuances of the Southern, Northern and Central Eastern European markets. This position is best suited to an individual who relishes variety, is highly proactive and takes creative approaches to challenge and enhance our ways of working. We're looking for a versatile, hands-on and analytical individual to undertake this role, who enjoys the challenge of a varied and collaborative position, and can offer research-based and operational support for the European Business Development team. Our Business Development Analysts enjoy problem solving, getting to the detail without losing sight of the big picture, and making a tangible impact on how banks can launch successful and innovative propositions. This role is designed to support your personal and professional growth, with the opportunity to take greater ownership over a domain of your choice, across client-facing activities, marketing initiatives, research or delivery. What you'll get to do Supporting early stage conversations, running demos to bring the value of Engine's platform to life and gaining technical fluency behind our products, capabilities and architecture Identifying and contributing to marketing activities and conferences, elevating the awareness and understanding of Engine's brand and market positioning, ensuring we build a reputation based on trust and excellence Collaborating with our Business Development Consultants to lead enablement sessions for our implementation partners across the continent, designing resources and collateral whilst identifying market opportunities through your research skills, to offer focus to these engagements Taking ownership of selected strategic opportunities, where we encourage you to try something new or hone your existing skillset Understanding and distilling client needs and ambitions, ensuring clear communication and alignment throughout the organisation - maintaining a record of this within our CRM tool Playing an instrumental role in Engine's go-to-market strategy across Southern, Northern and Central Eastern Europe, through quantitative and qualitative research methodologies Problem solving: conducting structured analysis and presentations to evidence how - and why - Engine can address the issues banks are facing today Preparing strategic and reporting documentation for the Engine board Future development We want to develop future leaders by giving people the opportunity to move between teams and build experience in a variety of roles, in Business Development, Product Management, Delivery and Engineering. At the same time, we are expanding internationally and establishing regional offices in key markets around the world. We expect that, after an initial period in Business Development, you will have the option (but not the obligation) to move to a new role, either in a different function, or in a different part of the world. Requirements You have worked for 1-2 years in a reputable consulting organisation You have gained an understanding of the retail or business banking sector, and have made a demonstrable impact on enabling strategic growth You hold a Bachelor's university degree or equivalent; we are agnostic to the subject studied and embrace different ways of thinking Your skills You have strong presentation and facilitation skills, with the ability to convey value clearly and with transparency Preferably you possess native or fluent European language skills, though this is not essential You have excellent written communication skills, with the ability to adapt your writing style across a variety of use cases (proposals, market research reports and presentations) You are highly organised and proactive, and embrace variety in your work alongside exposure to a number of teams within and outside of the organisation You are highly analytical and pragmatic, with the ability to deploy your research into real-life scenarios You have experience managing projects end-to-end, and are not afraid to challenge processes and offer new ideas for the team to benefit from You are open to international travel, on an ad hoc basis Experience within Data/AI is a plus Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial video interview with a member of the Business Development team (45 minutes) A secondary interview, which may include a presentation which demonstrates your research skills and/or some of the issues banks across Europe are facing today. This is preferably hosted in our London office (60 minutes) - Your presentation may be followed by an interview with Engine's Regional Director of Business Development for Europe (30 minutes) Final interview with Engine's Chief Commercial Officer (45 minutes) Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent . click apply for full job details
Headquartered in Tokyo, Japan, Evident employs around 4,500 people at a total of 57 locations worldwide. Evident Europe, headquartered in Hamburg, Germany, employs approximately 770 people in 16 countries. The product portfolio includes a wide range of microscope systems used in clinical diagnostics, medical and basic research, as well as in various industrial areas. In addition, Evident offers videoscopes, products for non destructive testing techniques and for X ray fluorescence analysis. Tasks Drive strategic direction and lifecycle management of the Software product portfolio together with Hardware team, ensuring long term growth, profitability, and alignment with company vision. Lead the development and execution of global product strategies, collaborating cross functionally with regional, R&D, marketing, operations, and commercial teams to deliver innovative solutions that meet customer and market needs. Partner proactively with R&D and engineering leadership to influence the product roadmap, provide timely and strategic feedback, and ensure successful execution of development plans. Own product financial performance (P&L), including pricing strategy, margin optimization, cost analysis, and business case development to achieve growth and profitability targets. Owns prioritization and trade off decisions across multiple products or product lines, balancing customer needs, business goals, and technical feasibility to meet financial and operational targets. Champion go to market excellence by developing compelling product positioning, messaging and launching materials, and by leading internal and external product training initiatives. Evaluate and manage third party partnerships and complementary technologies to strengthen and expand the product portfolio. Serve as the subject matter expert (SME) - leveraging deep technical, clinical, and market understanding to support complex customer discussions and strategic opportunities. Monitor technology and market trends, customer insights, and competitive landscape to anticipate changes, identify opportunities, and mitigate risks. Synthesize market dynamics and business intelligence into actionable insights to guide strategic decision making and portfolio prioritization. Represent the product line globally, engaging with regional teams, customers, and partners to drive adoption and market success. Requirements Demonstrated leadership in end to end product ownership - from strategy and concept development through launch, commercialization, and lifecycle management. Deep understanding of product management principles and strong business acumen with proven ability to drive revenue growth, portfolio optimization, and profitability. Technical proficiency in HW/SW products across techniques related to Material Science, Imaging, and/or Industrial Microscopy. Track record in product management, including defining roadmaps, managing releases, and working in Agile development environments. Strategic and analytical thinking with the ability to connect market insights, technology trends, and business strategy into actionable plans. Exceptional communication and stakeholder management skills, with the ability to influence across functions and regions. Experience working in a global matrix organization, collaborating effectively across cultures, time zones, and business units. Fluent in English; proficiency in additional languages (e.g., French, German, or Japanese) is an added advantage. Comfortable with international travel (up to 30%) and managing global market dynamics. Minimum bachelor's degree in engineering or science or equivalent professional experience. Master's or MBA preferred. Minimum of 10 years of experience in technical product development, product management or sales. Microscopic imaging systems experience strongly preferred Benefits Flexible working hours, incl. mobile work 30 days of holiday time each year 13 salaries a year Regular training courses Extensive company pension scheme Payments towards an employee savings plan Preventive healthcare, free beverages & fresh fruit and vegetables daily Joint company events and activities Interesting, diversified field of activity in an international working environment Evident Europe GmbH is an equal opportunities employer and we look forward to receiving your application.
Feb 05, 2026
Full time
Headquartered in Tokyo, Japan, Evident employs around 4,500 people at a total of 57 locations worldwide. Evident Europe, headquartered in Hamburg, Germany, employs approximately 770 people in 16 countries. The product portfolio includes a wide range of microscope systems used in clinical diagnostics, medical and basic research, as well as in various industrial areas. In addition, Evident offers videoscopes, products for non destructive testing techniques and for X ray fluorescence analysis. Tasks Drive strategic direction and lifecycle management of the Software product portfolio together with Hardware team, ensuring long term growth, profitability, and alignment with company vision. Lead the development and execution of global product strategies, collaborating cross functionally with regional, R&D, marketing, operations, and commercial teams to deliver innovative solutions that meet customer and market needs. Partner proactively with R&D and engineering leadership to influence the product roadmap, provide timely and strategic feedback, and ensure successful execution of development plans. Own product financial performance (P&L), including pricing strategy, margin optimization, cost analysis, and business case development to achieve growth and profitability targets. Owns prioritization and trade off decisions across multiple products or product lines, balancing customer needs, business goals, and technical feasibility to meet financial and operational targets. Champion go to market excellence by developing compelling product positioning, messaging and launching materials, and by leading internal and external product training initiatives. Evaluate and manage third party partnerships and complementary technologies to strengthen and expand the product portfolio. Serve as the subject matter expert (SME) - leveraging deep technical, clinical, and market understanding to support complex customer discussions and strategic opportunities. Monitor technology and market trends, customer insights, and competitive landscape to anticipate changes, identify opportunities, and mitigate risks. Synthesize market dynamics and business intelligence into actionable insights to guide strategic decision making and portfolio prioritization. Represent the product line globally, engaging with regional teams, customers, and partners to drive adoption and market success. Requirements Demonstrated leadership in end to end product ownership - from strategy and concept development through launch, commercialization, and lifecycle management. Deep understanding of product management principles and strong business acumen with proven ability to drive revenue growth, portfolio optimization, and profitability. Technical proficiency in HW/SW products across techniques related to Material Science, Imaging, and/or Industrial Microscopy. Track record in product management, including defining roadmaps, managing releases, and working in Agile development environments. Strategic and analytical thinking with the ability to connect market insights, technology trends, and business strategy into actionable plans. Exceptional communication and stakeholder management skills, with the ability to influence across functions and regions. Experience working in a global matrix organization, collaborating effectively across cultures, time zones, and business units. Fluent in English; proficiency in additional languages (e.g., French, German, or Japanese) is an added advantage. Comfortable with international travel (up to 30%) and managing global market dynamics. Minimum bachelor's degree in engineering or science or equivalent professional experience. Master's or MBA preferred. Minimum of 10 years of experience in technical product development, product management or sales. Microscopic imaging systems experience strongly preferred Benefits Flexible working hours, incl. mobile work 30 days of holiday time each year 13 salaries a year Regular training courses Extensive company pension scheme Payments towards an employee savings plan Preventive healthcare, free beverages & fresh fruit and vegetables daily Joint company events and activities Interesting, diversified field of activity in an international working environment Evident Europe GmbH is an equal opportunities employer and we look forward to receiving your application.
Head of Engineering, TSM Department: Technology Employment Type: Full Time Location: UK- London Description Discover OneOcean: OneOcean is a unified brand born from the integration of OneOcean and Ocean Technologies Group. Owned by Lloyd's Register, an organisation with more than 260 years of trust, integrity and leadership at sea, OneOcean combines the agility and ambition of a fast-moving innovator with the strength and stability of one of the world's most trusted maritime institutions. At the heart of OneOcean is a portfolio unlike any other in maritime. A comprehensive, integrated portfolio built on years of expertise, trusted by thousands of maritime professionals around the world. Our Mission: Our mission is clear. In the race to zero emissions, our research, advisory and technical expertise and industry-firsts are supporting a safe, sustainable maritime energy transition. Today we are a leading provider of classification and compliance services to the marine and offshore industries, helping our clients design, construct and operate their assets to accepted levels of safety and environmental compliance. Why Join OneOcean Crew? Legacy & Innovation: We were created more than 260 years ago as the world's first marine classification society to improve and set standards for the safety of ships. Global Impact: Our digital solutions are relied upon by more than 30,000 vessels, following the acquisition of OneOcean in 2022 and Ocean Technologies Group in 2024. Product Offering: Covering five proven product areas - learning, fleet operations, compliance, voyage planning and performance management - supporting its customers from ship to shore, from training and people operations, to voyage compliance and optimisation. Navigating the position: Head of Engineering, TSM To lead the development of products that will transform the maritime industry, specifically the Technical Ship and Crew Management. This role involves owning the responsibility for delivering high quality, secure, and scalable products on time and within budget. Head of TSCM Development sets the technical execution strategy, helps optimizing engineering processes, mentors engineering leaders, and partners cross functionally (Product, Design, Security, Architecture, Engineering Operations) to achieve business outcomes. The ideal candidate is a builder-leader who combines hands on technical depth with exceptional people management and operational excellence. Key Responsibilities Strategic & Organizational Leadership Collaborate with Director of Engineering, Head of QA and Head of Engineering Operations on defining the development strategy and resourcing plan aligned to company objectives. Build, lead, and mentor high performing teams with the support of Development Managers and Team Leads. Establish clear org structure, career paths, and succession plans; foster a diverse, inclusive, and psychologically safe environment. Delivery & Execution Own end to end delivery for product roadmaps in partnership with Product. Collaborate with Engineering Operations in Implementing Agile delivery practices Ensure predictable delivery via reliable estimation, capacity planning, and milestone health reviews. Engineering Excellence Set and enforce coding standards, code review practices, and documentation quality. Foster an environment of continuous improvement by encouraging innovation and exploring new technologies that can enhance project outcomes. Ensure scalability, performance, resilience, and cost efficiency. Process, Governance & Risk Collaborate with other Heads of Engineering in establishing engineering OKRs/KPIs and governance rituals. Partner with Security, Compliance, and Legal to meet regulatory requirements. Manage headcount plans on engineering initiatives. Architecture & Technology Direction Collaborate with Architecture to evolve target architecture and technology roadmap. Guide major engineering decisions. Balance innovation with standardization to minimize tech debt and operational risk. People & Culture Recruit, onboard, and develop engineering talent; implement continuous feedback and performance management. Promote a culture of craftsmanship, ownership, and continuous improvement. Encourage knowledge sharing. Mentor Development Managers, providing guidance and support to promote professional growth. Line management of Development Managers. Skills, Knowledge and Expertise 10+ years in software engineering with 5+ years leading managers and multi team organizations. Proven track record delivering complex, customer facing systems at scale. Demonstrated ability to build, motivate, and retain high performing teams across multiple locations/time zones. Deep experience with Agile at scale, CI/CD, and DevOps practices. Strong grasp of modern architectures, cloud and observability. Familiarity with secure SDLC, automated testing, and reliability engineering. Excellent stakeholder management and executive communication skills. Translates business strategy into executable engineering plans. Builds processes that improve predictability, quality, and speed. Balances pragmatism and long term platform health. Coaches leaders and scales teams. Aligns with Product, Design, Security, and Architecture teams. Data informed, transparent, and accountable. Benefits Private medical insurance Matching pension contribution up to 5% BUPA cash plan (to fund out of pocket medical costs) and Employee Assistance Programme (EAP) Life assurance Further Benefits: We operate a remote working environment Enable internal mobility by posting all vacancies on our internal job board We offer a referral fee Provide a culture of continuous development and growth
Feb 05, 2026
Full time
Head of Engineering, TSM Department: Technology Employment Type: Full Time Location: UK- London Description Discover OneOcean: OneOcean is a unified brand born from the integration of OneOcean and Ocean Technologies Group. Owned by Lloyd's Register, an organisation with more than 260 years of trust, integrity and leadership at sea, OneOcean combines the agility and ambition of a fast-moving innovator with the strength and stability of one of the world's most trusted maritime institutions. At the heart of OneOcean is a portfolio unlike any other in maritime. A comprehensive, integrated portfolio built on years of expertise, trusted by thousands of maritime professionals around the world. Our Mission: Our mission is clear. In the race to zero emissions, our research, advisory and technical expertise and industry-firsts are supporting a safe, sustainable maritime energy transition. Today we are a leading provider of classification and compliance services to the marine and offshore industries, helping our clients design, construct and operate their assets to accepted levels of safety and environmental compliance. Why Join OneOcean Crew? Legacy & Innovation: We were created more than 260 years ago as the world's first marine classification society to improve and set standards for the safety of ships. Global Impact: Our digital solutions are relied upon by more than 30,000 vessels, following the acquisition of OneOcean in 2022 and Ocean Technologies Group in 2024. Product Offering: Covering five proven product areas - learning, fleet operations, compliance, voyage planning and performance management - supporting its customers from ship to shore, from training and people operations, to voyage compliance and optimisation. Navigating the position: Head of Engineering, TSM To lead the development of products that will transform the maritime industry, specifically the Technical Ship and Crew Management. This role involves owning the responsibility for delivering high quality, secure, and scalable products on time and within budget. Head of TSCM Development sets the technical execution strategy, helps optimizing engineering processes, mentors engineering leaders, and partners cross functionally (Product, Design, Security, Architecture, Engineering Operations) to achieve business outcomes. The ideal candidate is a builder-leader who combines hands on technical depth with exceptional people management and operational excellence. Key Responsibilities Strategic & Organizational Leadership Collaborate with Director of Engineering, Head of QA and Head of Engineering Operations on defining the development strategy and resourcing plan aligned to company objectives. Build, lead, and mentor high performing teams with the support of Development Managers and Team Leads. Establish clear org structure, career paths, and succession plans; foster a diverse, inclusive, and psychologically safe environment. Delivery & Execution Own end to end delivery for product roadmaps in partnership with Product. Collaborate with Engineering Operations in Implementing Agile delivery practices Ensure predictable delivery via reliable estimation, capacity planning, and milestone health reviews. Engineering Excellence Set and enforce coding standards, code review practices, and documentation quality. Foster an environment of continuous improvement by encouraging innovation and exploring new technologies that can enhance project outcomes. Ensure scalability, performance, resilience, and cost efficiency. Process, Governance & Risk Collaborate with other Heads of Engineering in establishing engineering OKRs/KPIs and governance rituals. Partner with Security, Compliance, and Legal to meet regulatory requirements. Manage headcount plans on engineering initiatives. Architecture & Technology Direction Collaborate with Architecture to evolve target architecture and technology roadmap. Guide major engineering decisions. Balance innovation with standardization to minimize tech debt and operational risk. People & Culture Recruit, onboard, and develop engineering talent; implement continuous feedback and performance management. Promote a culture of craftsmanship, ownership, and continuous improvement. Encourage knowledge sharing. Mentor Development Managers, providing guidance and support to promote professional growth. Line management of Development Managers. Skills, Knowledge and Expertise 10+ years in software engineering with 5+ years leading managers and multi team organizations. Proven track record delivering complex, customer facing systems at scale. Demonstrated ability to build, motivate, and retain high performing teams across multiple locations/time zones. Deep experience with Agile at scale, CI/CD, and DevOps practices. Strong grasp of modern architectures, cloud and observability. Familiarity with secure SDLC, automated testing, and reliability engineering. Excellent stakeholder management and executive communication skills. Translates business strategy into executable engineering plans. Builds processes that improve predictability, quality, and speed. Balances pragmatism and long term platform health. Coaches leaders and scales teams. Aligns with Product, Design, Security, and Architecture teams. Data informed, transparent, and accountable. Benefits Private medical insurance Matching pension contribution up to 5% BUPA cash plan (to fund out of pocket medical costs) and Employee Assistance Programme (EAP) Life assurance Further Benefits: We operate a remote working environment Enable internal mobility by posting all vacancies on our internal job board We offer a referral fee Provide a culture of continuous development and growth
Location Birmingham, Bristol, Manchester, Swindon About the job Job summary The Government Property Agency is the largest property holder in government, with more than £2.1 billion in property assets and over 55% of the government's office estate. We are transforming the way the Civil Service works by creating great places to work, leading the largest commercial office programme in the UK, working towards halving carbon emissions from government offices, and achieving greater value for taxpayers. And we are looking for innovative, solutions-focused people to join our team. Representing the best covenant in the UK - His Majesty's Government - we are leading transformational programmes such as the Government Hubs Programme, Whitehall Campus Programme and Net Zero Programme, as well as delivering modern, cost-effective real estate service solutions. Innovation and progress are at the heart of our behaviours. We foster a culture of lifelong learning, where curiosity and self-improvement are encouraged. And we're dedicated to becoming a leading, inclusive employer both in the external market and throughout the Civil Service. Our strong emphasis on Equity, Diversity, and Inclusion (EDI) is not just about driving inclusion across our organisation, it is also about ensuring our services meet the needs of government departments and the civil servants who use our spaces. Join our dynamic and diverse team that leads with purpose, improving sustainability, nurturing social value, driving inclusivity and flexibility, and kickstarting economic growth. We are driven by purpose, and you can be part of it too: where you make a meaningful impact; where you influence; where your voice really matters; where you help to shape our future direction. The GPA is committed to representing the communities we serve by making Diversity, Equality and Inclusion part of everything we do. To ensure that we are always recruiting and retaining a diverse mix of talent, we are particularly inviting applications from candidates who are disabled, ethnically or gender diverse, and people who identify as being part of the LGBTQ+ community. Job description Are you ready to play a pivotal role in shaping the future of how we collaborate with our suppliers, partners, clients and customers? We are looking for an experienced and forward thinking Senior Business Analyst to lead the implementation of Microsoft 365 and the migration from Google Workspace across our organisation. This role will spearhead the implementation of cutting edge Generative AI and Agentic AI capabilities using Microsoft Copilot and Microsoft Copilot Studio to empower business users with intelligent automation and integrate with other enterprise platforms such as Salesforce, ServiceNow and Dynamics 365. This role will help with implementation of Microsoft Power Platform to design low-code/no-code solutions that streamline workflows and lead on the deployment of Microsoft Purview for data governance, Microsoft Defender for cloud app and endpoint security and Microsoft Sentinel to build a world-class SIEM/SOC. This role will be responsible for gathering business requirements, analysing business processes and collaborating with cross-functional teams to ensure a smooth migration and successful deployment of all Microsoft 365 digital services. This role will involve strategic planning, and ensuring the alignment of the migration with business goals. If you are passionate about digital transformation, optimising business processes, and delivering innovative solutions using AI that drive tangible business outcomes, we want to hear from you! While This Role Matters : This is not just another migration project. This is your opportunity to: Lead a Mission-Critical Transformation - Play a key role in how our organisation adopts the tools that will define how we collaborate, innovate and operate for years to come. Drive Real Change - Work closely with key decision-makers to shape processes that will have a direct impact on business productivity, employee satisfaction, and our competitive edge in creating a truly digital employee experience. Empower the Workforce - Help us empower our teams by ensuring that they have access to the best tools and knowledge to succeed in the new digital workplace. If you are ready to lead a key digital transformation project and be a part of something big, we'd love to hear from you! This is your chance to lead change , innovate , and make a lasting impact on how our teams collaborate and succeed. Apply now and be the driver behind the transformation! KEY RESPONSIBILITIES: Business Analysis Requirements and Specifications (Functional & Technical) Elicit business, stakeholder and solution (functional/non-functional) requirements and prepare business requirements documents. Translate business needs into functional specifications for developers and solution architects, ensuring the technical implementation is aligned with business goals. System and Data Migration Strategy Design and drive the overall strategy data and systems for migrating from Google Workspace to Microsoft 365. Develop a comprehensive data inventory for migrating data (emails, documents and applications) from Google Workspace to Microsoft 365 ensuring minimal disruption to business operations. Change Impact Analysis Perform detailed assessments of the potential impact of the Microsoft 365 implementation on business processes, systems, data and roles. Leverage your analytical skills to perform gap analyses and provide data-driven recommendations that enhance productivity and support business objectives. Create a list of existing Identity Management / SSO integration with existing systems that will need to re-integrate with Microsoft 365 Entra ID (Active Directory). Information Governance - Compliance and Data Governance Ensure that the migration aligns with all applicable legal, regulatory and compliance standards. Work closely with security and legal teams to ensure information is governed effectively, including GDPR and data retention policies. Stakeholder Engagement and Communication Identify key stakeholders across the organisation, create engagement plans, and communicate business impacts, project goals and progress effectively. Ensure alignment with business needs and foster a positive attitude towards change. User Adoption and Training Collaborate with training teams to develop learning programs, tutorials, and workshops that will help users maximise their use of Microsoft 365 tools like SharePoint, OneDrive and Teams. Elevate user experience by ensuring that Microsoft 365 delivers an intuitive and seamless user experience by working with technical teams to design solutions that meet user requirements and enhance productivity. Person specification Experience & Technical Skills Essential criteria: Significant experience of hands-on in business analysis, particularly in Microsoft 365 implementations, and migrations from Google Workspace. Proven track record in leading enterprise-wide digital transformation projects and managing large-scale IT projects. Ability to see the big picture and create a transformation roadmap that aligns with long-term business goals. Deep knowledge of Microsoft 365 (Exchange, SharePoint, OneDrive and Teams) and familiarity with Google Workspace (Gmail, Google Drive, Docs). Master at building relationships, negotiating priorities, and keeping everyone aligned towards the common goal. Comfortable working in agile environments and driving iterative improvements. Strong interpersonal and communication skills with the ability to influence at all levels. Qualifications and Accreditations Essential criteria: Bachelor's degree in Business, Information Technology, or related field. Certified Business Analysis Professional (CBAP) or equivalent. Desirable criteria: Master's degree preferred. Microsoft 365 Certified. PMP or PRINCE2 Certification. Familiarity with SFIA Framework is a plus.
Feb 05, 2026
Full time
Location Birmingham, Bristol, Manchester, Swindon About the job Job summary The Government Property Agency is the largest property holder in government, with more than £2.1 billion in property assets and over 55% of the government's office estate. We are transforming the way the Civil Service works by creating great places to work, leading the largest commercial office programme in the UK, working towards halving carbon emissions from government offices, and achieving greater value for taxpayers. And we are looking for innovative, solutions-focused people to join our team. Representing the best covenant in the UK - His Majesty's Government - we are leading transformational programmes such as the Government Hubs Programme, Whitehall Campus Programme and Net Zero Programme, as well as delivering modern, cost-effective real estate service solutions. Innovation and progress are at the heart of our behaviours. We foster a culture of lifelong learning, where curiosity and self-improvement are encouraged. And we're dedicated to becoming a leading, inclusive employer both in the external market and throughout the Civil Service. Our strong emphasis on Equity, Diversity, and Inclusion (EDI) is not just about driving inclusion across our organisation, it is also about ensuring our services meet the needs of government departments and the civil servants who use our spaces. Join our dynamic and diverse team that leads with purpose, improving sustainability, nurturing social value, driving inclusivity and flexibility, and kickstarting economic growth. We are driven by purpose, and you can be part of it too: where you make a meaningful impact; where you influence; where your voice really matters; where you help to shape our future direction. The GPA is committed to representing the communities we serve by making Diversity, Equality and Inclusion part of everything we do. To ensure that we are always recruiting and retaining a diverse mix of talent, we are particularly inviting applications from candidates who are disabled, ethnically or gender diverse, and people who identify as being part of the LGBTQ+ community. Job description Are you ready to play a pivotal role in shaping the future of how we collaborate with our suppliers, partners, clients and customers? We are looking for an experienced and forward thinking Senior Business Analyst to lead the implementation of Microsoft 365 and the migration from Google Workspace across our organisation. This role will spearhead the implementation of cutting edge Generative AI and Agentic AI capabilities using Microsoft Copilot and Microsoft Copilot Studio to empower business users with intelligent automation and integrate with other enterprise platforms such as Salesforce, ServiceNow and Dynamics 365. This role will help with implementation of Microsoft Power Platform to design low-code/no-code solutions that streamline workflows and lead on the deployment of Microsoft Purview for data governance, Microsoft Defender for cloud app and endpoint security and Microsoft Sentinel to build a world-class SIEM/SOC. This role will be responsible for gathering business requirements, analysing business processes and collaborating with cross-functional teams to ensure a smooth migration and successful deployment of all Microsoft 365 digital services. This role will involve strategic planning, and ensuring the alignment of the migration with business goals. If you are passionate about digital transformation, optimising business processes, and delivering innovative solutions using AI that drive tangible business outcomes, we want to hear from you! While This Role Matters : This is not just another migration project. This is your opportunity to: Lead a Mission-Critical Transformation - Play a key role in how our organisation adopts the tools that will define how we collaborate, innovate and operate for years to come. Drive Real Change - Work closely with key decision-makers to shape processes that will have a direct impact on business productivity, employee satisfaction, and our competitive edge in creating a truly digital employee experience. Empower the Workforce - Help us empower our teams by ensuring that they have access to the best tools and knowledge to succeed in the new digital workplace. If you are ready to lead a key digital transformation project and be a part of something big, we'd love to hear from you! This is your chance to lead change , innovate , and make a lasting impact on how our teams collaborate and succeed. Apply now and be the driver behind the transformation! KEY RESPONSIBILITIES: Business Analysis Requirements and Specifications (Functional & Technical) Elicit business, stakeholder and solution (functional/non-functional) requirements and prepare business requirements documents. Translate business needs into functional specifications for developers and solution architects, ensuring the technical implementation is aligned with business goals. System and Data Migration Strategy Design and drive the overall strategy data and systems for migrating from Google Workspace to Microsoft 365. Develop a comprehensive data inventory for migrating data (emails, documents and applications) from Google Workspace to Microsoft 365 ensuring minimal disruption to business operations. Change Impact Analysis Perform detailed assessments of the potential impact of the Microsoft 365 implementation on business processes, systems, data and roles. Leverage your analytical skills to perform gap analyses and provide data-driven recommendations that enhance productivity and support business objectives. Create a list of existing Identity Management / SSO integration with existing systems that will need to re-integrate with Microsoft 365 Entra ID (Active Directory). Information Governance - Compliance and Data Governance Ensure that the migration aligns with all applicable legal, regulatory and compliance standards. Work closely with security and legal teams to ensure information is governed effectively, including GDPR and data retention policies. Stakeholder Engagement and Communication Identify key stakeholders across the organisation, create engagement plans, and communicate business impacts, project goals and progress effectively. Ensure alignment with business needs and foster a positive attitude towards change. User Adoption and Training Collaborate with training teams to develop learning programs, tutorials, and workshops that will help users maximise their use of Microsoft 365 tools like SharePoint, OneDrive and Teams. Elevate user experience by ensuring that Microsoft 365 delivers an intuitive and seamless user experience by working with technical teams to design solutions that meet user requirements and enhance productivity. Person specification Experience & Technical Skills Essential criteria: Significant experience of hands-on in business analysis, particularly in Microsoft 365 implementations, and migrations from Google Workspace. Proven track record in leading enterprise-wide digital transformation projects and managing large-scale IT projects. Ability to see the big picture and create a transformation roadmap that aligns with long-term business goals. Deep knowledge of Microsoft 365 (Exchange, SharePoint, OneDrive and Teams) and familiarity with Google Workspace (Gmail, Google Drive, Docs). Master at building relationships, negotiating priorities, and keeping everyone aligned towards the common goal. Comfortable working in agile environments and driving iterative improvements. Strong interpersonal and communication skills with the ability to influence at all levels. Qualifications and Accreditations Essential criteria: Bachelor's degree in Business, Information Technology, or related field. Certified Business Analysis Professional (CBAP) or equivalent. Desirable criteria: Master's degree preferred. Microsoft 365 Certified. PMP or PRINCE2 Certification. Familiarity with SFIA Framework is a plus.
Description At Engine by Starling , was born out of Starling : the UK's first and leading digital bank. Today, Starling delivers intuitive, customer-centric tools to help over 4.6 million people and small businesses to be 'good with money'. We believe that great technology has the ability to empower customers to save, spend and manage their money in a new and transformative way. Engine is on a mission to promote this philosophy around the world. Engine is a cloud-native, bank-built SaaS platform. We provide a comprehensive and cloud-native solution to power banks around the world, who share our ambition of building businesses designed to evolve, innovate, and meet growing customer demands. The SaaS technology platform is now available to banks, building societies and credit unions around the world, enabling them to benefit from the modern digital features and efficient back-office processes that has helped Starling to achieve its success. At Engine, we follow five guiding principles: listen, keep it simple, do the right thing, own it, and aim for greatness. Having launched in 2022, we are a rapidly-growing organisation who adopts the same agile mindset as our technology. As such, we embrace change, the reimagination of processes and have cultivated an environment where our colleagues - and partners - can design, build and collaborate openly, with a strong degree of ownership and empowerment to get things done. Hybrid Working Engine is headquartered in London, with offices in Dublin, Sydney, Dubai, Toronto and New York. This role will be based in London. We have a hybrid approach to working at Engine - our preference is that you're located within a commutable distance of London (Liverpool Street) to enable in-person collaboration and interaction with your team. Travel (including international) will likely be necessary on an ad hoc basis, depending on the client and nature of the engagement. About the Role The role offers the opportunity to meet with a wide range of potential clients, listen to their needs and explore how Engine can offer a solution for growth and transformation. Working closely with Client Engineering and Product teams, you will help to create, shape and develop trusted and long-term relationships for Engine - alongside our consulting and implementation partners - who we collaborate with frequently. We're looking for a versatile and creative individual to undertake this role, who enjoys the challenge of a varied and collaborative position, and can offer first-hand experience in Southern European markets. Our BD Consultants enjoy problem solving, getting to the detail without losing sight of the big picture, and making a tangible impact on how banks can launch successful and innovative propositions. What you'll get to do Supporting early stage conversations, running client workshops and demos, whilst identifying opportunities across Southern Europe Contributing to marketing activities and conferences, elevating the awareness and understanding of Engine's brand and market positioning, ensuring we build a reputation based on trust and excellence Fostering and maintaining strong relationships with our implementation partners, driving collaborative business development activities and go-to-market strategies Co-ordinating platform requirements for the European market into the product roadmap Taking ownership of selected strategic opportunities, where we encourage you to try something new or hone your existing skillset Acting as the advocate and voice of the client throughout the relationship, offering transparency and building trust, with the ability to distil and understand their strategic vision and needs Project managing opportunities, bringing different domains of the business together to offer subject matter expertise and specialist insight about Engine's solution Managing commercial and contractual conversations Working with our Client Solutions teams through Discovery and Delivery phases, providing relationship-based and commercial support Problem solving: conducting structured analysis and presentations to evidence how - and why - Engine can address the issues banks are facing today Future development We want to develop future leaders by giving people the opportunity to move between teams and build experience in a variety of roles, in Business Development, Product Management, Delivery and Engineering. At the same time, we are expanding internationally and establishing regional offices in key markets around the world. We expect that, after an initial period in Business Development, you will have the option (but not the obligation) to move to a new role, either in a different function, or in a different part of the world. Requirements You have worked for 3+ years in a reputable consulting organisation, where you gained experience and exposure across a number of banks and situations in Southern Europe, and now want to apply your advisory skills into practice You have experience of the financial services industry (ideally retail or business banking) and an understanding of the challenges relating to bank IT systems and change management Your skills You possess native or fluent Spanish, French and/or Italian language skills (additional european languages being also a plus) You are highly proactive, and an avid learner - rapidly assimilating technical concepts alongside a variety of client issues, needs and concerns You have the confidence to ask insightful questions and engage in conversation with senior bank executives You embrace autonomy in a highly collaborative team with a flat structure You have strong presentation, facilitation and communication skills You possess strong attention to detail, without sacrificing the wider picture - articulating a value proposition through its constituent parts You can adapt your communication style to different stakeholders (senior clients, consulting organisations and engineering functions, for example) Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial video interview with a member of the Business Development team (45 minutes) A secondary, deeper interview, with additional members of the team - including our Regional Director for Europe. This is preferably hosted in our London office, and may include the opportunity to present to a portion of the team (60 minutes) Final interview with Engine's Chief Commercial Officer (45 minutes) Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Feb 05, 2026
Full time
Description At Engine by Starling , was born out of Starling : the UK's first and leading digital bank. Today, Starling delivers intuitive, customer-centric tools to help over 4.6 million people and small businesses to be 'good with money'. We believe that great technology has the ability to empower customers to save, spend and manage their money in a new and transformative way. Engine is on a mission to promote this philosophy around the world. Engine is a cloud-native, bank-built SaaS platform. We provide a comprehensive and cloud-native solution to power banks around the world, who share our ambition of building businesses designed to evolve, innovate, and meet growing customer demands. The SaaS technology platform is now available to banks, building societies and credit unions around the world, enabling them to benefit from the modern digital features and efficient back-office processes that has helped Starling to achieve its success. At Engine, we follow five guiding principles: listen, keep it simple, do the right thing, own it, and aim for greatness. Having launched in 2022, we are a rapidly-growing organisation who adopts the same agile mindset as our technology. As such, we embrace change, the reimagination of processes and have cultivated an environment where our colleagues - and partners - can design, build and collaborate openly, with a strong degree of ownership and empowerment to get things done. Hybrid Working Engine is headquartered in London, with offices in Dublin, Sydney, Dubai, Toronto and New York. This role will be based in London. We have a hybrid approach to working at Engine - our preference is that you're located within a commutable distance of London (Liverpool Street) to enable in-person collaboration and interaction with your team. Travel (including international) will likely be necessary on an ad hoc basis, depending on the client and nature of the engagement. About the Role The role offers the opportunity to meet with a wide range of potential clients, listen to their needs and explore how Engine can offer a solution for growth and transformation. Working closely with Client Engineering and Product teams, you will help to create, shape and develop trusted and long-term relationships for Engine - alongside our consulting and implementation partners - who we collaborate with frequently. We're looking for a versatile and creative individual to undertake this role, who enjoys the challenge of a varied and collaborative position, and can offer first-hand experience in Southern European markets. Our BD Consultants enjoy problem solving, getting to the detail without losing sight of the big picture, and making a tangible impact on how banks can launch successful and innovative propositions. What you'll get to do Supporting early stage conversations, running client workshops and demos, whilst identifying opportunities across Southern Europe Contributing to marketing activities and conferences, elevating the awareness and understanding of Engine's brand and market positioning, ensuring we build a reputation based on trust and excellence Fostering and maintaining strong relationships with our implementation partners, driving collaborative business development activities and go-to-market strategies Co-ordinating platform requirements for the European market into the product roadmap Taking ownership of selected strategic opportunities, where we encourage you to try something new or hone your existing skillset Acting as the advocate and voice of the client throughout the relationship, offering transparency and building trust, with the ability to distil and understand their strategic vision and needs Project managing opportunities, bringing different domains of the business together to offer subject matter expertise and specialist insight about Engine's solution Managing commercial and contractual conversations Working with our Client Solutions teams through Discovery and Delivery phases, providing relationship-based and commercial support Problem solving: conducting structured analysis and presentations to evidence how - and why - Engine can address the issues banks are facing today Future development We want to develop future leaders by giving people the opportunity to move between teams and build experience in a variety of roles, in Business Development, Product Management, Delivery and Engineering. At the same time, we are expanding internationally and establishing regional offices in key markets around the world. We expect that, after an initial period in Business Development, you will have the option (but not the obligation) to move to a new role, either in a different function, or in a different part of the world. Requirements You have worked for 3+ years in a reputable consulting organisation, where you gained experience and exposure across a number of banks and situations in Southern Europe, and now want to apply your advisory skills into practice You have experience of the financial services industry (ideally retail or business banking) and an understanding of the challenges relating to bank IT systems and change management Your skills You possess native or fluent Spanish, French and/or Italian language skills (additional european languages being also a plus) You are highly proactive, and an avid learner - rapidly assimilating technical concepts alongside a variety of client issues, needs and concerns You have the confidence to ask insightful questions and engage in conversation with senior bank executives You embrace autonomy in a highly collaborative team with a flat structure You have strong presentation, facilitation and communication skills You possess strong attention to detail, without sacrificing the wider picture - articulating a value proposition through its constituent parts You can adapt your communication style to different stakeholders (senior clients, consulting organisations and engineering functions, for example) Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial video interview with a member of the Business Development team (45 minutes) A secondary, deeper interview, with additional members of the team - including our Regional Director for Europe. This is preferably hosted in our London office, and may include the opportunity to present to a portion of the team (60 minutes) Final interview with Engine's Chief Commercial Officer (45 minutes) Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Description At Engine by Starling , was born out of Starling : the UK's first and leading digital bank. Today, Starling delivers intuitive, customer-centric tools to help over 4.6 million people and small businesses to be 'good with money'. We believe that great technology has the ability to empower customers to save, spend and manage their money in a new and transformative way. Engine is on a mission to promote this philosophy around the world. Engine is a cloud-native, bank-built SaaS platform. We provide a comprehensive and cloud-native solution to power banks around the world, who share our ambition of building businesses designed to evolve, innovate, and meet growing customer demands. The SaaS technology platform is now available to banks, building societies and credit unions around the world, enabling them to benefit from the modern digital features and efficient back-office processes that has helped Starling to achieve its success. At Engine, we follow five guiding principles: listen, keep it simple, do the right thing, own it, and aim for greatness. Having launched in 2022, we are a rapidly-growing organisation who adopts the same agile mindset as our technology. As such, we embrace change, the reimagination of processes and have cultivated an environment where our colleagues - and partners - can design, build and collaborate openly, with a strong degree of ownership and empowerment to get things done. Hybrid Working Engine is headquartered in London, with offices in Dublin, Sydney, Dubai, Toronto and New York. This role will be based in London. We have a hybrid approach to working at Engine - our preference is that you're located within a commutable distance of London (Liverpool Street) to enable in-person collaboration and interaction with your team. Travel (including international) will likely be necessary on an ad hoc basis, depending on the client and nature of the engagement. About the Role The role offers the opportunity to meet with a wide range of potential clients, listen to their needs and explore how Engine can offer a solution for growth and transformation. Working closely with Client Engineering and Product teams, you will help to create, shape and develop trusted and long-term relationships for Engine - alongside our consulting and implementation partners - who we collaborate with frequently. We're looking for a versatile and creative individual to undertake this role, who enjoys the challenge of a varied and collaborative position, and can offer first-hand experience in Central Eastern European markets. Our BD Consultants enjoy problem solving, getting to the detail without losing sight of the big picture, and making a tangible impact on how banks can launch successful and innovative propositions. What you'll get to do Supporting early stage conversations, running client workshops and demos, whilst identifying opportunities across Central Eastern Europe Contributing to marketing activities and conferences, elevating the awareness and understanding of Engine's brand and market positioning, ensuring we build a reputation based on trust and excellence Fostering and maintaining strong relationships with our implementation partners, driving collaborative business development activities and go-to-market strategies Co-ordinating platform requirements for the European market into the product roadmap Taking ownership of selected strategic opportunities, where we encourage you to try something new or hone your existing skillset Acting as the advocate and voice of the client throughout the relationship, offering transparency and building trust, with the ability to distil and understand their strategic vision and needs Project managing opportunities, bringing different domains of the business together to offer subject matter expertise and specialist insight about Engine's solution Managing commercial and contractual conversations Working with our Client Solutions teams through Discovery and Delivery phases, providing relationship-based and commercial support Problem solving: conducting structured analysis and presentations to evidence how - and why - Engine can address the issues banks are facing today Future development We want to develop future leaders by giving people the opportunity to move between teams and build experience in a variety of roles, in Business Development, Product Management, Delivery and Engineering. At the same time, we are expanding internationally and establishing regional offices in key markets around the world. We expect that, after an initial period in Business Development, you will have the option (but not the obligation) to move to a new role, either in a different function, or in a different part of the world. Requirements You have worked for 3+ years in a reputable consulting organisation, where you gained experience and exposure across a number of banks and situations in Central Eastern Europe, and now want to apply your advisory skills into practice You have experience of the financial services industry (ideally retail or business banking) and an understanding of the challenges relating to bank IT systems and change management Your skills You possess native or fluent German, Italian and/or CEE language skills (additional European languages being also a plus) You are highly proactive, and an avid learner - rapidly assimilating technical concepts alongside a variety of client issues, needs and concerns You have the confidence to ask insightful questions and engage in conversation with senior bank executives You embrace autonomy in a highly collaborative team with a flat structure You have strong presentation, facilitation and communication skills You possess strong attention to detail, without sacrificing the wider picture - articulating a value proposition through its constituent parts You can adapt your communication style to different stakeholders (senior clients, consulting organisations and engineering functions, for example) Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial video interview with a member of the Business Development team (45 minutes) A secondary, deeper interview, with additional members of the team - including our Regional Director for Europe. This is preferably hosted in our London office, and may include the opportunity to present to a portion of the team (60 minutes) Final interview with Engine's Chief Commercial Officer (45 minutes) Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Feb 05, 2026
Full time
Description At Engine by Starling , was born out of Starling : the UK's first and leading digital bank. Today, Starling delivers intuitive, customer-centric tools to help over 4.6 million people and small businesses to be 'good with money'. We believe that great technology has the ability to empower customers to save, spend and manage their money in a new and transformative way. Engine is on a mission to promote this philosophy around the world. Engine is a cloud-native, bank-built SaaS platform. We provide a comprehensive and cloud-native solution to power banks around the world, who share our ambition of building businesses designed to evolve, innovate, and meet growing customer demands. The SaaS technology platform is now available to banks, building societies and credit unions around the world, enabling them to benefit from the modern digital features and efficient back-office processes that has helped Starling to achieve its success. At Engine, we follow five guiding principles: listen, keep it simple, do the right thing, own it, and aim for greatness. Having launched in 2022, we are a rapidly-growing organisation who adopts the same agile mindset as our technology. As such, we embrace change, the reimagination of processes and have cultivated an environment where our colleagues - and partners - can design, build and collaborate openly, with a strong degree of ownership and empowerment to get things done. Hybrid Working Engine is headquartered in London, with offices in Dublin, Sydney, Dubai, Toronto and New York. This role will be based in London. We have a hybrid approach to working at Engine - our preference is that you're located within a commutable distance of London (Liverpool Street) to enable in-person collaboration and interaction with your team. Travel (including international) will likely be necessary on an ad hoc basis, depending on the client and nature of the engagement. About the Role The role offers the opportunity to meet with a wide range of potential clients, listen to their needs and explore how Engine can offer a solution for growth and transformation. Working closely with Client Engineering and Product teams, you will help to create, shape and develop trusted and long-term relationships for Engine - alongside our consulting and implementation partners - who we collaborate with frequently. We're looking for a versatile and creative individual to undertake this role, who enjoys the challenge of a varied and collaborative position, and can offer first-hand experience in Central Eastern European markets. Our BD Consultants enjoy problem solving, getting to the detail without losing sight of the big picture, and making a tangible impact on how banks can launch successful and innovative propositions. What you'll get to do Supporting early stage conversations, running client workshops and demos, whilst identifying opportunities across Central Eastern Europe Contributing to marketing activities and conferences, elevating the awareness and understanding of Engine's brand and market positioning, ensuring we build a reputation based on trust and excellence Fostering and maintaining strong relationships with our implementation partners, driving collaborative business development activities and go-to-market strategies Co-ordinating platform requirements for the European market into the product roadmap Taking ownership of selected strategic opportunities, where we encourage you to try something new or hone your existing skillset Acting as the advocate and voice of the client throughout the relationship, offering transparency and building trust, with the ability to distil and understand their strategic vision and needs Project managing opportunities, bringing different domains of the business together to offer subject matter expertise and specialist insight about Engine's solution Managing commercial and contractual conversations Working with our Client Solutions teams through Discovery and Delivery phases, providing relationship-based and commercial support Problem solving: conducting structured analysis and presentations to evidence how - and why - Engine can address the issues banks are facing today Future development We want to develop future leaders by giving people the opportunity to move between teams and build experience in a variety of roles, in Business Development, Product Management, Delivery and Engineering. At the same time, we are expanding internationally and establishing regional offices in key markets around the world. We expect that, after an initial period in Business Development, you will have the option (but not the obligation) to move to a new role, either in a different function, or in a different part of the world. Requirements You have worked for 3+ years in a reputable consulting organisation, where you gained experience and exposure across a number of banks and situations in Central Eastern Europe, and now want to apply your advisory skills into practice You have experience of the financial services industry (ideally retail or business banking) and an understanding of the challenges relating to bank IT systems and change management Your skills You possess native or fluent German, Italian and/or CEE language skills (additional European languages being also a plus) You are highly proactive, and an avid learner - rapidly assimilating technical concepts alongside a variety of client issues, needs and concerns You have the confidence to ask insightful questions and engage in conversation with senior bank executives You embrace autonomy in a highly collaborative team with a flat structure You have strong presentation, facilitation and communication skills You possess strong attention to detail, without sacrificing the wider picture - articulating a value proposition through its constituent parts You can adapt your communication style to different stakeholders (senior clients, consulting organisations and engineering functions, for example) Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial video interview with a member of the Business Development team (45 minutes) A secondary, deeper interview, with additional members of the team - including our Regional Director for Europe. This is preferably hosted in our London office, and may include the opportunity to present to a portion of the team (60 minutes) Final interview with Engine's Chief Commercial Officer (45 minutes) Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Managing Consultants FS - WAM or Life & Pensions We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. Why consider joining our Financial Services community as a Managing Consultant in either Wealth Management or Life & Pensions. Take a pivotal role in shaping and delivering transformative engagements across Wealth Management or the Life & Pensions sub sector, within Financial Services, where your expertise drives real, sustainable change for our clients and communities. Shape your own path in a dynamic environment, where you'll have autonomy and impact, with opportunities to grow your consulting career amidst industry leaders and innovators. Be at the forefront of redefining operational effectiveness and future capability for leading WAM and Life Pensions organisations, supporting their response to evolving client, regulatory, and technological landscapes. Work within an inclusive, expert Financial Services team-collaborating with peers, receiving mentoring, and sharing insights to tackle complex, high-impact programmes. What you can expect Lead the delivery of transformation management office and programme execution for Wealth Management or Life and Pensions and wider financial services clients; take on responsibility for shaping transformation strategies and ensuring effective implementation. Drive complex programme and project management, including the definition and hands-on delivery of multi-disciplinary change initiatives such as operating model design, regulatory change, digital transformation, and cost optimisation. Build and sustain trusted client relationships, identify new opportunities, and lead business development initiatives-contributing to proposal development, thought leadership, and go-to-market offerings in either Wealth Management or Life and Pensions Shape and launch new service propositions within the Wealth Management or in the Life and Pensions space, leveraging your sector insights and delivering high-value solutions to client challenges. Guide and coach teams through all stages of large-scale change, ensuring deliverables are met to exceptional standards-drawing on leading methods and tools for transformation and delivery assurance. Influence senior stakeholders, facilitating consensus and alignment on key programme decisions and future-state architectures. Drive innovation within consulting delivery, helping PA and its clients stay ahead of market trends and regulatory developments. Benefit from ongoing learning, certifications, and professional growth initiatives that support your onward career journey. Qualifications Even if you don't meet every requirement, we encourage you to apply-we often hire for similar roles that may be a great fit. Proven experience leading the delivery of complex transformation, programme, and project management initiatives within Wealth & Asset Management or in the Life and Pensions or broader Financial Services sectors. Deep knowledge of Wealth Management or Life and Pensions client needs, market trends, operating model challenges, and the evolving regulatory and digital landscape. Demonstrated ability to translate client challenges into structured transformation programmes-from business case development through to execution, adoption, and benefits realisation. Track record of selling and delivering professional consulting services, including building and expanding client relationships across senior stakeholder groups. Experience managing multidisciplinary teams in fast-paced and complex environments, with a strong focus on delivery assurance, governance, and stakeholder management. Excellent communication, presentation, and influencing skills, with the ability to steer senior-level client conversations and drive consensus. Agile or other project delivery credentials are advantageous, alongside familiarity with industry frameworks and best practices relevant to WAM or Life and Pensions transformation. Passion for innovation, continuous improvement, and bringing sector-leading solutions to market. Deep knowledge of Wealth and/or Life & Pensions client needs, market trends, products & propositions, operating model challenges, technology platforms and the evolving regulatory landscape. Additional information Please not that the interview stages may be subject to change based on the specific requirements of the role. Introductory Callwith a senior Talent Acquisition Partner to explore your background, the opportunity, and PA. Round 1:Three competency-based interviews with members of the team. Final Round :Business plan presentation to PA leaders-with guidance and prep time provided.
Feb 05, 2026
Full time
Managing Consultants FS - WAM or Life & Pensions We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. Why consider joining our Financial Services community as a Managing Consultant in either Wealth Management or Life & Pensions. Take a pivotal role in shaping and delivering transformative engagements across Wealth Management or the Life & Pensions sub sector, within Financial Services, where your expertise drives real, sustainable change for our clients and communities. Shape your own path in a dynamic environment, where you'll have autonomy and impact, with opportunities to grow your consulting career amidst industry leaders and innovators. Be at the forefront of redefining operational effectiveness and future capability for leading WAM and Life Pensions organisations, supporting their response to evolving client, regulatory, and technological landscapes. Work within an inclusive, expert Financial Services team-collaborating with peers, receiving mentoring, and sharing insights to tackle complex, high-impact programmes. What you can expect Lead the delivery of transformation management office and programme execution for Wealth Management or Life and Pensions and wider financial services clients; take on responsibility for shaping transformation strategies and ensuring effective implementation. Drive complex programme and project management, including the definition and hands-on delivery of multi-disciplinary change initiatives such as operating model design, regulatory change, digital transformation, and cost optimisation. Build and sustain trusted client relationships, identify new opportunities, and lead business development initiatives-contributing to proposal development, thought leadership, and go-to-market offerings in either Wealth Management or Life and Pensions Shape and launch new service propositions within the Wealth Management or in the Life and Pensions space, leveraging your sector insights and delivering high-value solutions to client challenges. Guide and coach teams through all stages of large-scale change, ensuring deliverables are met to exceptional standards-drawing on leading methods and tools for transformation and delivery assurance. Influence senior stakeholders, facilitating consensus and alignment on key programme decisions and future-state architectures. Drive innovation within consulting delivery, helping PA and its clients stay ahead of market trends and regulatory developments. Benefit from ongoing learning, certifications, and professional growth initiatives that support your onward career journey. Qualifications Even if you don't meet every requirement, we encourage you to apply-we often hire for similar roles that may be a great fit. Proven experience leading the delivery of complex transformation, programme, and project management initiatives within Wealth & Asset Management or in the Life and Pensions or broader Financial Services sectors. Deep knowledge of Wealth Management or Life and Pensions client needs, market trends, operating model challenges, and the evolving regulatory and digital landscape. Demonstrated ability to translate client challenges into structured transformation programmes-from business case development through to execution, adoption, and benefits realisation. Track record of selling and delivering professional consulting services, including building and expanding client relationships across senior stakeholder groups. Experience managing multidisciplinary teams in fast-paced and complex environments, with a strong focus on delivery assurance, governance, and stakeholder management. Excellent communication, presentation, and influencing skills, with the ability to steer senior-level client conversations and drive consensus. Agile or other project delivery credentials are advantageous, alongside familiarity with industry frameworks and best practices relevant to WAM or Life and Pensions transformation. Passion for innovation, continuous improvement, and bringing sector-leading solutions to market. Deep knowledge of Wealth and/or Life & Pensions client needs, market trends, products & propositions, operating model challenges, technology platforms and the evolving regulatory landscape. Additional information Please not that the interview stages may be subject to change based on the specific requirements of the role. Introductory Callwith a senior Talent Acquisition Partner to explore your background, the opportunity, and PA. Round 1:Three competency-based interviews with members of the team. Final Round :Business plan presentation to PA leaders-with guidance and prep time provided.
Description Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 4,000 people across our London, Southampton, Cardiff and Manchester offices. Reporting to the Customer Engagement Lead in the Customer Engagement Team you will play a key role in helping create communication experiences that foster customer loyalty and increase product awareness and adoption. What you'll be doing You will be responsible for developing and delivering compelling communications across a channel mix that includes email, mobile notifications and in-app messaging. Working autonomously you'll be hands on briefing, designing, building, executing and analysing campaigns. You'll take the lead on communications supporting large-scale campaigns driven by product and marketing initiatives. You will also be instrumental in spearheading the development of our automated customer journeys. Whether it's early life, retention or re-engagement, your expertise will be required to meticulously analyse customer behavioral data, identifying opportunities to integrate communication flows that yield measurable outcomes and significant business value. We welcome a test-and-learn curious mindset, you should always be on the lookout for how we can improve our communications through tech and industry innovation, or through new ways to effectively communicate with our customers. We are a regulated bank and with that comes great responsibility. You must have a strong eye for detail and an understanding of processes that need to be followed. That being said, we don't want to feel like 'any other bank', we want everything we put in front of customers to feel relevant, timely and help them be good with money. We're looking for someone who is comfortable working at pace and in an agile environment, and able to adapt to business priorities and the rate of product development. Requirements Minimum of 3-4 years of experience in customer engagement and marketing automation, with a proven track record of success in developing and implementing related strategies Strong technical knowledge of analysis and segmentation Experience of using data visualisation and reporting tools to drive insights In depth understanding of customer engagement platforms and technology Strong collaboration skills with data, engineering, product, and compliance teams An eye for detail Previous experience within financial services or a regulated environment would be beneficial Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Feb 05, 2026
Full time
Description Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 4,000 people across our London, Southampton, Cardiff and Manchester offices. Reporting to the Customer Engagement Lead in the Customer Engagement Team you will play a key role in helping create communication experiences that foster customer loyalty and increase product awareness and adoption. What you'll be doing You will be responsible for developing and delivering compelling communications across a channel mix that includes email, mobile notifications and in-app messaging. Working autonomously you'll be hands on briefing, designing, building, executing and analysing campaigns. You'll take the lead on communications supporting large-scale campaigns driven by product and marketing initiatives. You will also be instrumental in spearheading the development of our automated customer journeys. Whether it's early life, retention or re-engagement, your expertise will be required to meticulously analyse customer behavioral data, identifying opportunities to integrate communication flows that yield measurable outcomes and significant business value. We welcome a test-and-learn curious mindset, you should always be on the lookout for how we can improve our communications through tech and industry innovation, or through new ways to effectively communicate with our customers. We are a regulated bank and with that comes great responsibility. You must have a strong eye for detail and an understanding of processes that need to be followed. That being said, we don't want to feel like 'any other bank', we want everything we put in front of customers to feel relevant, timely and help them be good with money. We're looking for someone who is comfortable working at pace and in an agile environment, and able to adapt to business priorities and the rate of product development. Requirements Minimum of 3-4 years of experience in customer engagement and marketing automation, with a proven track record of success in developing and implementing related strategies Strong technical knowledge of analysis and segmentation Experience of using data visualisation and reporting tools to drive insights In depth understanding of customer engagement platforms and technology Strong collaboration skills with data, engineering, product, and compliance teams An eye for detail Previous experience within financial services or a regulated environment would be beneficial Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
The SRE Observability Lead Engineer is a hands-on leader responsible for shaping and delivering the future of Observability across Services Technology. This role reports into the Head of SRE Services and sits within a small central enablement team. You will define the long-term vision, build and scale modern observability capabilities across business lines, and lead a small team of SREs delivering reusable observability services. This is a blended leadership and engineering role - the ideal candidate pairs strategic vision with the technical depth to resolve real-world telemetry challenges across on-prem, cloud, and container-based environments (ECS, Kubernetes, etc.). You'll work closely with architecture & other engineering functions to not only resolve common challenges affecting SREs aligned to LoBs, but will ensure observability is embedded as a non-functional requirement (NFR) for all new services going live. You will collaborate with platform and infrastructure teams to ensure enterprise-scale, not siloed solutions. You will also be responsible for managing a small, high-impact team of SREs based in your region. This role requires a comprehensive understanding of observability challenges across Services (Payments, Securities Services, Trade, Digital & Data) and the ability to influence outcomes at the enterprise level. Strong commercial awareness, technical credibility, and excellent communication skills are essential to negotiate internally, influence peers, and drive change. Some external communication may be necessary. Responsibilities Define and own the strategic vision and multi-year roadmap for Observability across Services Technology, aligned with enterprise reliability and production goals. Translate strategy into an actionable delivery plan in partnership with Services Architecture & Engineering function, delivering incremental, high-value milestones toward a unified, scalable observability architecture. Lead and mentor SREs across Services, fostering a technical growth and SRE mindset. Build and offer a suite of central observability services across LoBs - including standardized telemetry libraries, onboarding templates, dashboard packs, and alerting standards. Drive reusability and efficiency by creating common patterns and golden paths for observability adoption across critical client flows and platforms. Partner with infrastructure, CTO and other SMBF tooling teams, to ensure observability tooling is scalable, resilient, and avoids duplication ("cottage industries"). Work hands-on to troubleshoot telemetry and instrumentation issues across on-prem, cloud (AWS, GCP, etc.), and ECS/K-based environments. Collaborate closely with the architecture function to support implementation of observability NFRs in the SDLC, ensuring new apps go live with sufficient coverage and insight. Support SRE Communities of Practice (CoP) and foster strong relationships with SREs, developers, and platform leads across Services and beyond to accelerate adoption & promote SRE best practices like SLO adoption, Capacity Planning. Use Jira/Agile workflows to track and report on observability maturity across Services LoBs - coverage, adoption, and contribution to improved client experience. Remove inefficiencies and provide solutions to enable unified views of consolidated SLOs for critical E2E client journeys for Payments & other Services critical user journeys. Influence and align senior stakeholders across functions (applications, infrastructure, controls, and audit) to drive observability investment for critical client flows across Services. Represent Services in working groups to influence enterprise observability standards, ensuring feedback from Services is reflected. Lead people management responsibilities for your direct team, including management of headcount, goal setting, performance evaluation, compensation, and hiring. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards. Qualifications Relevant experience in Observability, SRE, Infrastructure Engineering, or Platform Architecture, including several years in senior leadership roles. Deep expertise in observability tools and stacks such as Grafana, Prometheus, OpenTelemetry, ELK, Splunk, and similar platforms. Strong hands-on experience across hybrid infrastructure, including on-prem, cloud (AWS, GCP, Azure), and container platforms (ECS, Kubernetes). Proven ability to design scalable telemetry and instrumentation strategies, resolve production observability gaps, and integrate them into large-scale systems. Experience leading teams and managing people across geographically distributed locations. Strong ability to influence platform, cloud, and engineering leaders to ensure observability tooling is built for reuse and scale. Deep understanding of SRE fundamentals, including SLIs, SLOs, error budgets, and telemetry-driven operations. Strong collaboration skills and experience working across federated teams, building consensus and delivering change. Ability to stay up to date with industry trends and apply them to improve internal tooling and design decisions. Excellent written and verbal communication skills; able to influence and articulate complex concepts to technical and non-technical audiences. Education Bachelor's or Master's degree in Computer Science, Engineering, Information Systems, or a related technical field. What we'll provide you By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) A discretional annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive. Job Family Group: Technology Family: Applications Support Time Type: Full time Most Relevant Skills Please see the requirements listed above. Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. View Citi's EEO Policy Statement and the Know Your Rights poster.
Feb 05, 2026
Full time
The SRE Observability Lead Engineer is a hands-on leader responsible for shaping and delivering the future of Observability across Services Technology. This role reports into the Head of SRE Services and sits within a small central enablement team. You will define the long-term vision, build and scale modern observability capabilities across business lines, and lead a small team of SREs delivering reusable observability services. This is a blended leadership and engineering role - the ideal candidate pairs strategic vision with the technical depth to resolve real-world telemetry challenges across on-prem, cloud, and container-based environments (ECS, Kubernetes, etc.). You'll work closely with architecture & other engineering functions to not only resolve common challenges affecting SREs aligned to LoBs, but will ensure observability is embedded as a non-functional requirement (NFR) for all new services going live. You will collaborate with platform and infrastructure teams to ensure enterprise-scale, not siloed solutions. You will also be responsible for managing a small, high-impact team of SREs based in your region. This role requires a comprehensive understanding of observability challenges across Services (Payments, Securities Services, Trade, Digital & Data) and the ability to influence outcomes at the enterprise level. Strong commercial awareness, technical credibility, and excellent communication skills are essential to negotiate internally, influence peers, and drive change. Some external communication may be necessary. Responsibilities Define and own the strategic vision and multi-year roadmap for Observability across Services Technology, aligned with enterprise reliability and production goals. Translate strategy into an actionable delivery plan in partnership with Services Architecture & Engineering function, delivering incremental, high-value milestones toward a unified, scalable observability architecture. Lead and mentor SREs across Services, fostering a technical growth and SRE mindset. Build and offer a suite of central observability services across LoBs - including standardized telemetry libraries, onboarding templates, dashboard packs, and alerting standards. Drive reusability and efficiency by creating common patterns and golden paths for observability adoption across critical client flows and platforms. Partner with infrastructure, CTO and other SMBF tooling teams, to ensure observability tooling is scalable, resilient, and avoids duplication ("cottage industries"). Work hands-on to troubleshoot telemetry and instrumentation issues across on-prem, cloud (AWS, GCP, etc.), and ECS/K-based environments. Collaborate closely with the architecture function to support implementation of observability NFRs in the SDLC, ensuring new apps go live with sufficient coverage and insight. Support SRE Communities of Practice (CoP) and foster strong relationships with SREs, developers, and platform leads across Services and beyond to accelerate adoption & promote SRE best practices like SLO adoption, Capacity Planning. Use Jira/Agile workflows to track and report on observability maturity across Services LoBs - coverage, adoption, and contribution to improved client experience. Remove inefficiencies and provide solutions to enable unified views of consolidated SLOs for critical E2E client journeys for Payments & other Services critical user journeys. Influence and align senior stakeholders across functions (applications, infrastructure, controls, and audit) to drive observability investment for critical client flows across Services. Represent Services in working groups to influence enterprise observability standards, ensuring feedback from Services is reflected. Lead people management responsibilities for your direct team, including management of headcount, goal setting, performance evaluation, compensation, and hiring. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards. Qualifications Relevant experience in Observability, SRE, Infrastructure Engineering, or Platform Architecture, including several years in senior leadership roles. Deep expertise in observability tools and stacks such as Grafana, Prometheus, OpenTelemetry, ELK, Splunk, and similar platforms. Strong hands-on experience across hybrid infrastructure, including on-prem, cloud (AWS, GCP, Azure), and container platforms (ECS, Kubernetes). Proven ability to design scalable telemetry and instrumentation strategies, resolve production observability gaps, and integrate them into large-scale systems. Experience leading teams and managing people across geographically distributed locations. Strong ability to influence platform, cloud, and engineering leaders to ensure observability tooling is built for reuse and scale. Deep understanding of SRE fundamentals, including SLIs, SLOs, error budgets, and telemetry-driven operations. Strong collaboration skills and experience working across federated teams, building consensus and delivering change. Ability to stay up to date with industry trends and apply them to improve internal tooling and design decisions. Excellent written and verbal communication skills; able to influence and articulate complex concepts to technical and non-technical audiences. Education Bachelor's or Master's degree in Computer Science, Engineering, Information Systems, or a related technical field. What we'll provide you By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) A discretional annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive. Job Family Group: Technology Family: Applications Support Time Type: Full time Most Relevant Skills Please see the requirements listed above. Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. View Citi's EEO Policy Statement and the Know Your Rights poster.
Head of Sales Salary: Competitive Location: Hybrid / proximity to Norfolk or Newcastle offices would be preferred We're looking for a new Head of Sales for Connected Energy to drive forward our sales strategy for our battery energy storage product. The successful candidate will have 5 yrs+ of senior sales experience in battery / solar / EV charging or similar industries, plus a proven network of commercial and industry contacts. About Us Connected Energy is leading the way in the development of battery energy storage solutions. We are one of only a handful of energy storage companies worldwide that have developed the technology to use second-life electric vehicle batteries as an energy storage system. Our product is changing the way businesses manage their energy and we have systems in operation on commercial sites across the UK and Europe. With a number of recent strategic investors, including Volvo Energy and Caterpillar Ventures, the company is scaling-up our operations fast and developing a new product range on an industrial scale. We are in a major period of growth and expanding fast so this is a great time to join us and become part of our exciting journey. Role Overview The Head of Sales will lead the sales strategy for Connected Energy's Battery Energy Storage Systems (BESS) to drive significant growth of sales in BESS across the UK. By leveraging their expertise and leadership, the role is entrusted with nurturing and developing a high-performing sales team, empowering each individual to excel in their role. The Head of Sales is also responsible for implementing effective sales processes, such as introducing and managing KPIs to streamline operations and improve overall efficiency within the team. Main Activities / Responsibilities The development and implementation of the business' sales strategy, working with other managers and key stakeholders to establish the requirements for teams and the overall business to achieve their goals. Drive the sales activities to achieve team and company objectives. Diligently manage the sales process and pipeline, tracking progress, planning and allocating actions, reporting on progress and adapting the approach through to sales closure. Evaluate BESS sales and other key sales activities, recommending and implementing revised approaches as and when required. Regularly report on sales team progress at senior management meetings, emphasising key trends, areas of interest or potential concerns. Act as the face of Connected Energy, actively promoting our brand and forging strong relationships with customers and key stakeholders. Work closely with the Marketing Team to conceive and support marketing and PR opportunities and initiatives. Ensure that customers receive unparalleled assistance and guidance throughout their sales journey. To lead, inspire and develop the Sales Team. Grow the customer base and leverage those relationships to develop new opportunities and relationships. Ensure that both you and the team stay up to date with essential product information and any updates, enabling the delivery of an efficient and proactive service to our customers. Monitor industry trends to identify opportunities and potential new markets. Ensure that the sales team comply with relevant legislation, regulations, and internal policies always. Person Specification Highly organised and structured in managing the sales process, input from colleagues and achieving goals Driven and transformational sales leader, with a proven track record of achieving sales revenue targets. Solution-focused, enjoys empowerment to drive innovation, process improvements and new ideas from inception to delivery. Excellent communication, confident and credible in presenting to senior-level clients. 5 yrs+ senior sales experience in battery / solar / EV charging or similar industries, plus a proven network of commercial and industry contacts Easily builds a network of internal colleagues and builds commercially-sound, risk-free proposals based on collective input from the delivery and operational teams Experience in commercial and contractual negotiation Passionate about expanding technical knowledge Thrives under pressure in a fast-paced working environment. Criteria Qualifications Educated to degree level in a relevant subject E Experience Proven track record of leading a successful sales team. E Track record of leading a Sales Team within a similar industry. D Demonstrated ability of executing successful sales strategies. E Experience or understanding of the second life battery market. D Skills and knowledge The ability to engage and influence stakeholders at all levels of authority. E Ability to analyse and interpret sales-related data, to influence decision making and close sales E Excellent communication skills (written and verbal). E Excellent presentation skills. E Working knowledge of Microsoft packages E Exceptional interpersonal and relationship building skills E Technical knowledge of second life batteries D Negotiation E Personal Qualities Leadership, management and team building skills E Customer-focused E High level of attention to details E Ability to influence at all levels E Adaptable E Ability to think innovatively and problem solve E Results driven E What We Value Whilst we've been around for 15 years, we have maintained our start-up working culture. As a small company, we can be agile and flexible, and our people are too. Here are some of the qualities that we look for in our people, defined by our values: Innovators: you'll be able to think outside the box, always looking to find the best solution. Ambitious: we think big and look for people who are happy to think independently, ready to use your own initiative to help us to become a global leader in our field Sustainability-minded: you'll have a passion for making the world a better place with an interest in green technology. Trusted: you'll be a real team player with a willingness to chip in to get the job done. Adaptable: comfortable with change in a fast-paced environment. Equal Opportunities As an equal opportunities employer, we do not discriminate based on any protected attribute. Our commitment is to provide equal opportunities in an inclusive work environment. Connected Energy is conscious that some groups of people are statistically less likely to apply for a role if they feel they do not fully meet the requirements. If you like what we do, align with our values, and think that you can do the job well, regardless of whether you meet 100% of the job requirements, the Connected Energy team would encourage you to apply. Employee Benefits As well as the opportunity to be part of a growing, global, clean technology business, our additional benefits include: A company-matched pension, health care cash plan, income protection, an EV car and bike scheme, share options, and a great environment to work in. VISA Sponsorship Connected Energy is happy to consider VISA sponsorship options throughout our recruitment process. Candidates should make clear their right to work and VISA status upon application to our hiring team. Apply Now Email your CV and covering letter quoting the job title in the subject to:
Feb 05, 2026
Full time
Head of Sales Salary: Competitive Location: Hybrid / proximity to Norfolk or Newcastle offices would be preferred We're looking for a new Head of Sales for Connected Energy to drive forward our sales strategy for our battery energy storage product. The successful candidate will have 5 yrs+ of senior sales experience in battery / solar / EV charging or similar industries, plus a proven network of commercial and industry contacts. About Us Connected Energy is leading the way in the development of battery energy storage solutions. We are one of only a handful of energy storage companies worldwide that have developed the technology to use second-life electric vehicle batteries as an energy storage system. Our product is changing the way businesses manage their energy and we have systems in operation on commercial sites across the UK and Europe. With a number of recent strategic investors, including Volvo Energy and Caterpillar Ventures, the company is scaling-up our operations fast and developing a new product range on an industrial scale. We are in a major period of growth and expanding fast so this is a great time to join us and become part of our exciting journey. Role Overview The Head of Sales will lead the sales strategy for Connected Energy's Battery Energy Storage Systems (BESS) to drive significant growth of sales in BESS across the UK. By leveraging their expertise and leadership, the role is entrusted with nurturing and developing a high-performing sales team, empowering each individual to excel in their role. The Head of Sales is also responsible for implementing effective sales processes, such as introducing and managing KPIs to streamline operations and improve overall efficiency within the team. Main Activities / Responsibilities The development and implementation of the business' sales strategy, working with other managers and key stakeholders to establish the requirements for teams and the overall business to achieve their goals. Drive the sales activities to achieve team and company objectives. Diligently manage the sales process and pipeline, tracking progress, planning and allocating actions, reporting on progress and adapting the approach through to sales closure. Evaluate BESS sales and other key sales activities, recommending and implementing revised approaches as and when required. Regularly report on sales team progress at senior management meetings, emphasising key trends, areas of interest or potential concerns. Act as the face of Connected Energy, actively promoting our brand and forging strong relationships with customers and key stakeholders. Work closely with the Marketing Team to conceive and support marketing and PR opportunities and initiatives. Ensure that customers receive unparalleled assistance and guidance throughout their sales journey. To lead, inspire and develop the Sales Team. Grow the customer base and leverage those relationships to develop new opportunities and relationships. Ensure that both you and the team stay up to date with essential product information and any updates, enabling the delivery of an efficient and proactive service to our customers. Monitor industry trends to identify opportunities and potential new markets. Ensure that the sales team comply with relevant legislation, regulations, and internal policies always. Person Specification Highly organised and structured in managing the sales process, input from colleagues and achieving goals Driven and transformational sales leader, with a proven track record of achieving sales revenue targets. Solution-focused, enjoys empowerment to drive innovation, process improvements and new ideas from inception to delivery. Excellent communication, confident and credible in presenting to senior-level clients. 5 yrs+ senior sales experience in battery / solar / EV charging or similar industries, plus a proven network of commercial and industry contacts Easily builds a network of internal colleagues and builds commercially-sound, risk-free proposals based on collective input from the delivery and operational teams Experience in commercial and contractual negotiation Passionate about expanding technical knowledge Thrives under pressure in a fast-paced working environment. Criteria Qualifications Educated to degree level in a relevant subject E Experience Proven track record of leading a successful sales team. E Track record of leading a Sales Team within a similar industry. D Demonstrated ability of executing successful sales strategies. E Experience or understanding of the second life battery market. D Skills and knowledge The ability to engage and influence stakeholders at all levels of authority. E Ability to analyse and interpret sales-related data, to influence decision making and close sales E Excellent communication skills (written and verbal). E Excellent presentation skills. E Working knowledge of Microsoft packages E Exceptional interpersonal and relationship building skills E Technical knowledge of second life batteries D Negotiation E Personal Qualities Leadership, management and team building skills E Customer-focused E High level of attention to details E Ability to influence at all levels E Adaptable E Ability to think innovatively and problem solve E Results driven E What We Value Whilst we've been around for 15 years, we have maintained our start-up working culture. As a small company, we can be agile and flexible, and our people are too. Here are some of the qualities that we look for in our people, defined by our values: Innovators: you'll be able to think outside the box, always looking to find the best solution. Ambitious: we think big and look for people who are happy to think independently, ready to use your own initiative to help us to become a global leader in our field Sustainability-minded: you'll have a passion for making the world a better place with an interest in green technology. Trusted: you'll be a real team player with a willingness to chip in to get the job done. Adaptable: comfortable with change in a fast-paced environment. Equal Opportunities As an equal opportunities employer, we do not discriminate based on any protected attribute. Our commitment is to provide equal opportunities in an inclusive work environment. Connected Energy is conscious that some groups of people are statistically less likely to apply for a role if they feel they do not fully meet the requirements. If you like what we do, align with our values, and think that you can do the job well, regardless of whether you meet 100% of the job requirements, the Connected Energy team would encourage you to apply. Employee Benefits As well as the opportunity to be part of a growing, global, clean technology business, our additional benefits include: A company-matched pension, health care cash plan, income protection, an EV car and bike scheme, share options, and a great environment to work in. VISA Sponsorship Connected Energy is happy to consider VISA sponsorship options throughout our recruitment process. Candidates should make clear their right to work and VISA status upon application to our hiring team. Apply Now Email your CV and covering letter quoting the job title in the subject to:
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Payroll and Pensions Officer Payroll & Pensions Officer Merseyside HQ - Liverpool 36.5 hours - flexitime Grade E - 33,603 - 39,276- Increment graded About the Role Join Merseyside as a Payroll and Pensions Officer and play a vital role in delivering accurate and timely payroll and pension services. You'll provide expert advice, ensure compliance with legislation, and act as a key link between the Force and external providers. Working from Rose Hill Head Quarters, Merseyside, in a team of 12. Key Responsibilities Process payroll and pensions for officers and staff. Provide accurate pension estimates and guidance. Ensure compliance with statutory and organisational requirements. Liaise with internal teams and external providers. Analyse payroll data and produce reports to support decision-making. What you will need CIPP Level 3 Diploma (Technician or Advanced Technician) - Essential -( Please attach a copy of your qualification) CIPP Level 5 is desirable, or must be willing to work towards Minimum 3 years' experience in high-volume payroll processing. Strong analytical, IT, and communication skills. Experience with MHR iTrent (including configuration). Knowledge of public sector pay and pensions (desirable). In order to apply, please send the below - Please attach your 1000 word experience using the Job Description and Leadership framework Please attach a copy of your qualifications CIPP Level 3 or 5 Diploma and CV outlining your previous 3 years' experience Benefits 25 days annual leave plus 8 bank holidays (rising to 30 days after 5 years). Local Government Pension Scheme. Access to on-site gyms (HQ and OCC). Discounts via Blue Light Scheme. Cycle-to-work and salary sacrifice car schemes. Health & Wellbeing support (counselling, physiotherapy, mental health support). Generous maternity/paternity/adoption leave. Sick pay provisions. Agile working options We are very proud to promote healthy work-life balance policies: The client operates a 'smarter working policy', and our management teams will be happy to talk to you about how we could meet both your flexible working needs whilst matching the requirements of the role applied for. Flexi working - 36.5 hours worked between 7am - 7pm Monday - Friday (core working hours are 10am -3pm) Hybrid and office working - 2 days working from home for fulltime staff and 1 day for part time staff. Annual Leave - 25 days rising to 30 days after 5 years' service (plus standard bank holidays) Local government pension contributions The Local Government Pension Scheme has a range of benefits and employee contribution; rates are tiered from 5.5% to 11.5% according to your pensionable pay. Wider Employee Benefits: Training and Development, including mentoring and leadership programmes. Blue Light Card provides the opportunity to save online and in-store with hundreds of retailers. 10% Discounted Gym Memberships redeemable at Brio Leisure Centres. On site Gym at our Head Quarters - Membership 5 per month. Free onsite parking. On site bistro. Access to supportive and active staff groups, networks, and associations. Wellbeing programme Employee Assistance Programme, services available - Legal Information, Bereavement Support, Medical Information. Cycle to work scheme. Occupational Health & Physiotherapy Services, Wellbeing Zones & Services. Continuing Professional Development(CPD) Career progression professional training that gives you skills for life. Career opportunities available in various locations across the force. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Feb 05, 2026
Full time
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Payroll and Pensions Officer Payroll & Pensions Officer Merseyside HQ - Liverpool 36.5 hours - flexitime Grade E - 33,603 - 39,276- Increment graded About the Role Join Merseyside as a Payroll and Pensions Officer and play a vital role in delivering accurate and timely payroll and pension services. You'll provide expert advice, ensure compliance with legislation, and act as a key link between the Force and external providers. Working from Rose Hill Head Quarters, Merseyside, in a team of 12. Key Responsibilities Process payroll and pensions for officers and staff. Provide accurate pension estimates and guidance. Ensure compliance with statutory and organisational requirements. Liaise with internal teams and external providers. Analyse payroll data and produce reports to support decision-making. What you will need CIPP Level 3 Diploma (Technician or Advanced Technician) - Essential -( Please attach a copy of your qualification) CIPP Level 5 is desirable, or must be willing to work towards Minimum 3 years' experience in high-volume payroll processing. Strong analytical, IT, and communication skills. Experience with MHR iTrent (including configuration). Knowledge of public sector pay and pensions (desirable). In order to apply, please send the below - Please attach your 1000 word experience using the Job Description and Leadership framework Please attach a copy of your qualifications CIPP Level 3 or 5 Diploma and CV outlining your previous 3 years' experience Benefits 25 days annual leave plus 8 bank holidays (rising to 30 days after 5 years). Local Government Pension Scheme. Access to on-site gyms (HQ and OCC). Discounts via Blue Light Scheme. Cycle-to-work and salary sacrifice car schemes. Health & Wellbeing support (counselling, physiotherapy, mental health support). Generous maternity/paternity/adoption leave. Sick pay provisions. Agile working options We are very proud to promote healthy work-life balance policies: The client operates a 'smarter working policy', and our management teams will be happy to talk to you about how we could meet both your flexible working needs whilst matching the requirements of the role applied for. Flexi working - 36.5 hours worked between 7am - 7pm Monday - Friday (core working hours are 10am -3pm) Hybrid and office working - 2 days working from home for fulltime staff and 1 day for part time staff. Annual Leave - 25 days rising to 30 days after 5 years' service (plus standard bank holidays) Local government pension contributions The Local Government Pension Scheme has a range of benefits and employee contribution; rates are tiered from 5.5% to 11.5% according to your pensionable pay. Wider Employee Benefits: Training and Development, including mentoring and leadership programmes. Blue Light Card provides the opportunity to save online and in-store with hundreds of retailers. 10% Discounted Gym Memberships redeemable at Brio Leisure Centres. On site Gym at our Head Quarters - Membership 5 per month. Free onsite parking. On site bistro. Access to supportive and active staff groups, networks, and associations. Wellbeing programme Employee Assistance Programme, services available - Legal Information, Bereavement Support, Medical Information. Cycle to work scheme. Occupational Health & Physiotherapy Services, Wellbeing Zones & Services. Continuing Professional Development(CPD) Career progression professional training that gives you skills for life. Career opportunities available in various locations across the force. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
PLEASE MENTION GREENJOBS WHEN RESPONDING TO THIS CAREER OPPORTUNITY Head of Sales Salary: Competitive Location: Hybrid / proximity to Norfolk or Newcastle offices would be preferred We're looking for a new Head of Sales for Connected Energy to drive forward our sales strategy for our battery energy storage product. The successful candidate will have 5 yrs+ of senior sales experience in battery / solar / EV charging or similar industries, plus a proven network of commercial and industry contacts. About Us Connected Energy is leading the way in the development of battery energy storage solutions. We are one of only a handful of energy storage companies worldwide that have developed the technology to use second-life electric vehicle batteries as an energy storage system. Our product is changing the way businesses manage their energy and we have systems in operation on commercial sites across the UK and Europe. With a number of recent strategic investors, including Volvo Energy and Caterpillar Ventures, the company is scaling-up our operations fast and developing a new product range on an industrial scale. We are in a major period of growth and expanding fast so this is a great time to join us and become part of our exciting journey. Role Overview The Head of Sales will lead the sales strategy for Connected Energy s Battery Energy Storage Systems (BESS) to drive significant growth of sales in BESS across the UK. By leveraging their expertise and leadership, the role is entrusted with nurturing and developing a high-performing sales team, empowering each individual to excel in their role. The Head of Sales is also responsible for implementing effective sales processes, such as introducing and managing KPIs to streamline operations and improve overall efficiency within the team. Main Activities / Responsibilities The development and implementation of the business sales strategy, working with other managers and key stakeholders to establish the requirements for teams and the overall business to achieve their goals. Drive the sales activities to achieve team and company objectives. Diligently manage the sales process and pipeline, tracking progress, planning and allocating actions, reporting on progress and adapting the approach through to sales closure. Evaluate BESS sales and other key sales activities, recommending and implementing revised approaches as and when required. Regularly report on sales team progress at senior management meetings, emphasising key trends, areas of interest or potential concerns. Act as the face of Connected Energy, actively promoting our brand and forging strong relationships with customers and key stakeholders. Work closely with the Marketing Team to conceive and support marketing and PR opportunities and initiatives. Ensure that customers receive unparalleled assistance and guidance throughout their sales journey. To lead, inspire and develop the Sales Team. Grow the customer base and leverage those relationships to develop new opportunities and relationships. Ensure that both you and the team stay up to date with essential product information and any updates, enabling the delivery of an efficient and proactive service to our customers. Monitor industry trends to identify opportunities and potential new markets. Ensure that the sales team comply with relevant legislation, regulations, and internal policies always. Person Specification Highly organised and structured in managing the sales process, input from colleagues and achieving goals Driven and transformational sales leader, with a proven track record of achieving sales revenue targets. Solution-focused, enjoys empowerment to drive innovation, process improvements and new ideas from inception to delivery. Excellent communication, confident and credible in presenting to senior-level clients. 5 yrs+ senior sales experience in battery / solar / EV charging or similar industries, plus a proven network of commercial and industry contacts Easily builds a network of internal colleagues and builds commercially-sound, risk-free proposals based on collective input from the delivery and operational teams Experience in commercial and contractual negotiation Passionate about expanding technical knowledge Thrives under pressure in a fast-paced working environment. Criteria Qualifications Educated to degree level in a relevant subject E Experience Proven track record of leading a successful sales team. E Track record of leading a Sales Team within a similar industry. D Demonstrated ability of executing successful sales strategies. E Experience or understanding of the second life battery market. D Skills and knowledge The ability to engage and influence stakeholders at all levels of authority. E Ability to analyse and interpret sales-related data, to influence decision making and close sales E Excellent communication skills (written and verbal). E Excellent presentation skills. E Working knowledge of Microsoft packages E Exceptional interpersonal and relationship building skills E Technical knowledge of second life batteries D Negotiation E Personal Qualities Leadership, management and team building skills E Customer-focused E High level of attention to details E Ability to influence at all levels E Adaptable E Ability to think innovatively and problem solve E Results driven E What We Value Whilst we ve been around for 15 years, we have maintained our start-up working culture. As a small company, we can be agile and flexible, and our people are too. Here are some of the qualities that we look for in our people, defined by our values: Innovators: you ll be able to think outside the box, always looking to find the best solution. Ambitious: we think big and look for people who are happy to think independently, ready to use your own initiative to help us to become a global leader in our field Sustainability-minded: you ll have a passion for making the world a better place with an interest in green technology. Trusted: you ll be a real team player with a willingness to chip in to get the job done. Adaptable: comfortable with change in a fast-paced environment. Equal Opportunities As an equal opportunities employer, we do not discriminate based on any protected attribute. Our commitment is to provide equal opportunities in an inclusive work environment. Connected Energy is conscious that some groups of people are statistically less likely to apply for a role if they feel they do not fully meet the requirements. If you like what we do, align with our values, and think that you can do the job well, regardless of whether you meet 100% of the job requirements, the Connected Energy team would encourage you to apply. Employee Benefits As well as the opportunity to be part of a growing, global, clean technology business, our additional benefits include: A company-matched pension, health care cash plan, income protection, an EV car and bike scheme, share options, and a great environment to work in. VISA Sponsorship Connected Energy is happy to consider VISA sponsorship options throughout our recruitment process. Candidates should make clear their right to work and VISA status upon application to our hiring team. Apply Now Email your CV and covering letter quoting the job title in the subject to: cvs(AT)connected-energy.co.uk TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCESS
Feb 05, 2026
Full time
PLEASE MENTION GREENJOBS WHEN RESPONDING TO THIS CAREER OPPORTUNITY Head of Sales Salary: Competitive Location: Hybrid / proximity to Norfolk or Newcastle offices would be preferred We're looking for a new Head of Sales for Connected Energy to drive forward our sales strategy for our battery energy storage product. The successful candidate will have 5 yrs+ of senior sales experience in battery / solar / EV charging or similar industries, plus a proven network of commercial and industry contacts. About Us Connected Energy is leading the way in the development of battery energy storage solutions. We are one of only a handful of energy storage companies worldwide that have developed the technology to use second-life electric vehicle batteries as an energy storage system. Our product is changing the way businesses manage their energy and we have systems in operation on commercial sites across the UK and Europe. With a number of recent strategic investors, including Volvo Energy and Caterpillar Ventures, the company is scaling-up our operations fast and developing a new product range on an industrial scale. We are in a major period of growth and expanding fast so this is a great time to join us and become part of our exciting journey. Role Overview The Head of Sales will lead the sales strategy for Connected Energy s Battery Energy Storage Systems (BESS) to drive significant growth of sales in BESS across the UK. By leveraging their expertise and leadership, the role is entrusted with nurturing and developing a high-performing sales team, empowering each individual to excel in their role. The Head of Sales is also responsible for implementing effective sales processes, such as introducing and managing KPIs to streamline operations and improve overall efficiency within the team. Main Activities / Responsibilities The development and implementation of the business sales strategy, working with other managers and key stakeholders to establish the requirements for teams and the overall business to achieve their goals. Drive the sales activities to achieve team and company objectives. Diligently manage the sales process and pipeline, tracking progress, planning and allocating actions, reporting on progress and adapting the approach through to sales closure. Evaluate BESS sales and other key sales activities, recommending and implementing revised approaches as and when required. Regularly report on sales team progress at senior management meetings, emphasising key trends, areas of interest or potential concerns. Act as the face of Connected Energy, actively promoting our brand and forging strong relationships with customers and key stakeholders. Work closely with the Marketing Team to conceive and support marketing and PR opportunities and initiatives. Ensure that customers receive unparalleled assistance and guidance throughout their sales journey. To lead, inspire and develop the Sales Team. Grow the customer base and leverage those relationships to develop new opportunities and relationships. Ensure that both you and the team stay up to date with essential product information and any updates, enabling the delivery of an efficient and proactive service to our customers. Monitor industry trends to identify opportunities and potential new markets. Ensure that the sales team comply with relevant legislation, regulations, and internal policies always. Person Specification Highly organised and structured in managing the sales process, input from colleagues and achieving goals Driven and transformational sales leader, with a proven track record of achieving sales revenue targets. Solution-focused, enjoys empowerment to drive innovation, process improvements and new ideas from inception to delivery. Excellent communication, confident and credible in presenting to senior-level clients. 5 yrs+ senior sales experience in battery / solar / EV charging or similar industries, plus a proven network of commercial and industry contacts Easily builds a network of internal colleagues and builds commercially-sound, risk-free proposals based on collective input from the delivery and operational teams Experience in commercial and contractual negotiation Passionate about expanding technical knowledge Thrives under pressure in a fast-paced working environment. Criteria Qualifications Educated to degree level in a relevant subject E Experience Proven track record of leading a successful sales team. E Track record of leading a Sales Team within a similar industry. D Demonstrated ability of executing successful sales strategies. E Experience or understanding of the second life battery market. D Skills and knowledge The ability to engage and influence stakeholders at all levels of authority. E Ability to analyse and interpret sales-related data, to influence decision making and close sales E Excellent communication skills (written and verbal). E Excellent presentation skills. E Working knowledge of Microsoft packages E Exceptional interpersonal and relationship building skills E Technical knowledge of second life batteries D Negotiation E Personal Qualities Leadership, management and team building skills E Customer-focused E High level of attention to details E Ability to influence at all levels E Adaptable E Ability to think innovatively and problem solve E Results driven E What We Value Whilst we ve been around for 15 years, we have maintained our start-up working culture. As a small company, we can be agile and flexible, and our people are too. Here are some of the qualities that we look for in our people, defined by our values: Innovators: you ll be able to think outside the box, always looking to find the best solution. Ambitious: we think big and look for people who are happy to think independently, ready to use your own initiative to help us to become a global leader in our field Sustainability-minded: you ll have a passion for making the world a better place with an interest in green technology. Trusted: you ll be a real team player with a willingness to chip in to get the job done. Adaptable: comfortable with change in a fast-paced environment. Equal Opportunities As an equal opportunities employer, we do not discriminate based on any protected attribute. Our commitment is to provide equal opportunities in an inclusive work environment. Connected Energy is conscious that some groups of people are statistically less likely to apply for a role if they feel they do not fully meet the requirements. If you like what we do, align with our values, and think that you can do the job well, regardless of whether you meet 100% of the job requirements, the Connected Energy team would encourage you to apply. Employee Benefits As well as the opportunity to be part of a growing, global, clean technology business, our additional benefits include: A company-matched pension, health care cash plan, income protection, an EV car and bike scheme, share options, and a great environment to work in. VISA Sponsorship Connected Energy is happy to consider VISA sponsorship options throughout our recruitment process. Candidates should make clear their right to work and VISA status upon application to our hiring team. Apply Now Email your CV and covering letter quoting the job title in the subject to: cvs(AT)connected-energy.co.uk TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCESS
PLEASE MENTION GREENJOBS WHEN RESPONDING TO THIS CAREER OPPORTUNITY Head of Sales Salary: Competitive Location: Hybrid / proximity to Norfolk or Newcastle offices would be preferred We're looking for a new Head of Sales for Connected Energy to drive forward our sales strategy for our battery energy storage product. The successful candidate will have 5 yrs+ of senior sales experience in battery / solar / EV charging or similar industries, plus a proven network of commercial and industry contacts. About Us Connected Energy is leading the way in the development of battery energy storage solutions. We are one of only a handful of energy storage companies worldwide that have developed the technology to use second-life electric vehicle batteries as an energy storage system. Our product is changing the way businesses manage their energy and we have systems in operation on commercial sites across the UK and Europe. With a number of recent strategic investors, including Volvo Energy and Caterpillar Ventures, the company is scaling-up our operations fast and developing a new product range on an industrial scale. We are in a major period of growth and expanding fast so this is a great time to join us and become part of our exciting journey. Role Overview The Head of Sales will lead the sales strategy for Connected Energy s Battery Energy Storage Systems (BESS) to drive significant growth of sales in BESS across the UK. By leveraging their expertise and leadership, the role is entrusted with nurturing and developing a high-performing sales team, empowering each individual to excel in their role. The Head of Sales is also responsible for implementing effective sales processes, such as introducing and managing KPIs to streamline operations and improve overall efficiency within the team. Main Activities / Responsibilities The development and implementation of the business sales strategy, working with other managers and key stakeholders to establish the requirements for teams and the overall business to achieve their goals. Drive the sales activities to achieve team and company objectives. Diligently manage the sales process and pipeline, tracking progress, planning and allocating actions, reporting on progress and adapting the approach through to sales closure. Evaluate BESS sales and other key sales activities, recommending and implementing revised approaches as and when required. Regularly report on sales team progress at senior management meetings, emphasising key trends, areas of interest or potential concerns. Act as the face of Connected Energy, actively promoting our brand and forging strong relationships with customers and key stakeholders. Work closely with the Marketing Team to conceive and support marketing and PR opportunities and initiatives. Ensure that customers receive unparalleled assistance and guidance throughout their sales journey. To lead, inspire and develop the Sales Team. Grow the customer base and leverage those relationships to develop new opportunities and relationships. Ensure that both you and the team stay up to date with essential product information and any updates, enabling the delivery of an efficient and proactive service to our customers. Monitor industry trends to identify opportunities and potential new markets. Ensure that the sales team comply with relevant legislation, regulations, and internal policies always. Person Specification Highly organised and structured in managing the sales process, input from colleagues and achieving goals Driven and transformational sales leader, with a proven track record of achieving sales revenue targets. Solution-focused, enjoys empowerment to drive innovation, process improvements and new ideas from inception to delivery. Excellent communication, confident and credible in presenting to senior-level clients. 5 yrs+ senior sales experience in battery / solar / EV charging or similar industries, plus a proven network of commercial and industry contacts Easily builds a network of internal colleagues and builds commercially-sound, risk-free proposals based on collective input from the delivery and operational teams Experience in commercial and contractual negotiation Passionate about expanding technical knowledge Thrives under pressure in a fast-paced working environment. Criteria Qualifications Educated to degree level in a relevant subject E Experience Proven track record of leading a successful sales team. E Track record of leading a Sales Team within a similar industry. D Demonstrated ability of executing successful sales strategies. E Experience or understanding of the second life battery market. D Skills and knowledge The ability to engage and influence stakeholders at all levels of authority. E Ability to analyse and interpret sales-related data, to influence decision making and close sales E Excellent communication skills (written and verbal). E Excellent presentation skills. E Working knowledge of Microsoft packages E Exceptional interpersonal and relationship building skills E Technical knowledge of second life batteries D Negotiation E Personal Qualities Leadership, management and team building skills E Customer-focused E High level of attention to details E Ability to influence at all levels E Adaptable E Ability to think innovatively and problem solve E Results driven E What We Value Whilst we ve been around for 15 years, we have maintained our start-up working culture. As a small company, we can be agile and flexible, and our people are too. Here are some of the qualities that we look for in our people, defined by our values: Innovators: you ll be able to think outside the box, always looking to find the best solution. Ambitious: we think big and look for people who are happy to think independently, ready to use your own initiative to help us to become a global leader in our field Sustainability-minded: you ll have a passion for making the world a better place with an interest in green technology. Trusted: you ll be a real team player with a willingness to chip in to get the job done. Adaptable: comfortable with change in a fast-paced environment. Equal Opportunities As an equal opportunities employer, we do not discriminate based on any protected attribute. Our commitment is to provide equal opportunities in an inclusive work environment. Connected Energy is conscious that some groups of people are statistically less likely to apply for a role if they feel they do not fully meet the requirements. If you like what we do, align with our values, and think that you can do the job well, regardless of whether you meet 100% of the job requirements, the Connected Energy team would encourage you to apply. Employee Benefits As well as the opportunity to be part of a growing, global, clean technology business, our additional benefits include: A company-matched pension, health care cash plan, income protection, an EV car and bike scheme, share options, and a great environment to work in. VISA Sponsorship Connected Energy is happy to consider VISA sponsorship options throughout our recruitment process. Candidates should make clear their right to work and VISA status upon application to our hiring team. Apply Now Email your CV and covering letter quoting the job title in the subject to: cvs(AT)connected-energy.co.uk TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCESS
Feb 05, 2026
Full time
PLEASE MENTION GREENJOBS WHEN RESPONDING TO THIS CAREER OPPORTUNITY Head of Sales Salary: Competitive Location: Hybrid / proximity to Norfolk or Newcastle offices would be preferred We're looking for a new Head of Sales for Connected Energy to drive forward our sales strategy for our battery energy storage product. The successful candidate will have 5 yrs+ of senior sales experience in battery / solar / EV charging or similar industries, plus a proven network of commercial and industry contacts. About Us Connected Energy is leading the way in the development of battery energy storage solutions. We are one of only a handful of energy storage companies worldwide that have developed the technology to use second-life electric vehicle batteries as an energy storage system. Our product is changing the way businesses manage their energy and we have systems in operation on commercial sites across the UK and Europe. With a number of recent strategic investors, including Volvo Energy and Caterpillar Ventures, the company is scaling-up our operations fast and developing a new product range on an industrial scale. We are in a major period of growth and expanding fast so this is a great time to join us and become part of our exciting journey. Role Overview The Head of Sales will lead the sales strategy for Connected Energy s Battery Energy Storage Systems (BESS) to drive significant growth of sales in BESS across the UK. By leveraging their expertise and leadership, the role is entrusted with nurturing and developing a high-performing sales team, empowering each individual to excel in their role. The Head of Sales is also responsible for implementing effective sales processes, such as introducing and managing KPIs to streamline operations and improve overall efficiency within the team. Main Activities / Responsibilities The development and implementation of the business sales strategy, working with other managers and key stakeholders to establish the requirements for teams and the overall business to achieve their goals. Drive the sales activities to achieve team and company objectives. Diligently manage the sales process and pipeline, tracking progress, planning and allocating actions, reporting on progress and adapting the approach through to sales closure. Evaluate BESS sales and other key sales activities, recommending and implementing revised approaches as and when required. Regularly report on sales team progress at senior management meetings, emphasising key trends, areas of interest or potential concerns. Act as the face of Connected Energy, actively promoting our brand and forging strong relationships with customers and key stakeholders. Work closely with the Marketing Team to conceive and support marketing and PR opportunities and initiatives. Ensure that customers receive unparalleled assistance and guidance throughout their sales journey. To lead, inspire and develop the Sales Team. Grow the customer base and leverage those relationships to develop new opportunities and relationships. Ensure that both you and the team stay up to date with essential product information and any updates, enabling the delivery of an efficient and proactive service to our customers. Monitor industry trends to identify opportunities and potential new markets. Ensure that the sales team comply with relevant legislation, regulations, and internal policies always. Person Specification Highly organised and structured in managing the sales process, input from colleagues and achieving goals Driven and transformational sales leader, with a proven track record of achieving sales revenue targets. Solution-focused, enjoys empowerment to drive innovation, process improvements and new ideas from inception to delivery. Excellent communication, confident and credible in presenting to senior-level clients. 5 yrs+ senior sales experience in battery / solar / EV charging or similar industries, plus a proven network of commercial and industry contacts Easily builds a network of internal colleagues and builds commercially-sound, risk-free proposals based on collective input from the delivery and operational teams Experience in commercial and contractual negotiation Passionate about expanding technical knowledge Thrives under pressure in a fast-paced working environment. Criteria Qualifications Educated to degree level in a relevant subject E Experience Proven track record of leading a successful sales team. E Track record of leading a Sales Team within a similar industry. D Demonstrated ability of executing successful sales strategies. E Experience or understanding of the second life battery market. D Skills and knowledge The ability to engage and influence stakeholders at all levels of authority. E Ability to analyse and interpret sales-related data, to influence decision making and close sales E Excellent communication skills (written and verbal). E Excellent presentation skills. E Working knowledge of Microsoft packages E Exceptional interpersonal and relationship building skills E Technical knowledge of second life batteries D Negotiation E Personal Qualities Leadership, management and team building skills E Customer-focused E High level of attention to details E Ability to influence at all levels E Adaptable E Ability to think innovatively and problem solve E Results driven E What We Value Whilst we ve been around for 15 years, we have maintained our start-up working culture. As a small company, we can be agile and flexible, and our people are too. Here are some of the qualities that we look for in our people, defined by our values: Innovators: you ll be able to think outside the box, always looking to find the best solution. Ambitious: we think big and look for people who are happy to think independently, ready to use your own initiative to help us to become a global leader in our field Sustainability-minded: you ll have a passion for making the world a better place with an interest in green technology. Trusted: you ll be a real team player with a willingness to chip in to get the job done. Adaptable: comfortable with change in a fast-paced environment. Equal Opportunities As an equal opportunities employer, we do not discriminate based on any protected attribute. Our commitment is to provide equal opportunities in an inclusive work environment. Connected Energy is conscious that some groups of people are statistically less likely to apply for a role if they feel they do not fully meet the requirements. If you like what we do, align with our values, and think that you can do the job well, regardless of whether you meet 100% of the job requirements, the Connected Energy team would encourage you to apply. Employee Benefits As well as the opportunity to be part of a growing, global, clean technology business, our additional benefits include: A company-matched pension, health care cash plan, income protection, an EV car and bike scheme, share options, and a great environment to work in. VISA Sponsorship Connected Energy is happy to consider VISA sponsorship options throughout our recruitment process. Candidates should make clear their right to work and VISA status upon application to our hiring team. Apply Now Email your CV and covering letter quoting the job title in the subject to: cvs(AT)connected-energy.co.uk TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCESS
Strengthening foundations. Enabling social good. Building an organisation fit for the future. Location: London with flexible hybrid working (min 2 days office-based) About us The Association of Charitable Foundations (ACF) is the leading membership organisation for foundations and independent grant-makers in the UK. Our 430 members collectively hold assets of around £75bn and distribute more than £4.4bn each year in support of charities, communities and individuals across the country. Foundations play a vital and distinctive role in social purpose. They move quickly in a crisis, fund what others cannot, back bold ideas and take a long-term view of change. ACF exists to strengthen trusts and foundations so they can rise to the challenges of our times. Our vision is for diverse, vibrant and effective foundations, working together for social good. Our values are simple and demanding: we care, we are open, we are evidence-based and we are ambitious. The opportunity ACF has recently completed a significant organisational redesign, creating a leaner, more agile organisation with clear ambitions for impact, influence and quality. This next phase is about embedding those changes and building strong foundations for the future. We are now seeking a Chief Operating Officer to play a central role in shaping that journey, working closely with the Chief Executive, Board and Executive Leadership Team. You will bring an enterprising, values-led approach to strengthening ACF's income model, membership recruitment and engagement, and commercial partnerships. You will ensure the organisation has the right systems, data, people and culture in place to deliver excellent value for members, while remaining financially resilient, well-governed and responsive to change. Crucially, you will provide strategic leadership across membership, marketing and brand, alongside oversight of core operational functions including finance, people, digital and governance, championing insight-led decision-making and continuous improvement. In a small organisation with high ambitions, this role combines strategic leadership with hands-on organisational stewardship. You will line-manage a senior, multi-disciplinary team and play a key role in organisational planning, internal communications and Board reporting, helping ACF to show up with clarity and confidence for its members and the wider sector. About you You will be a confident, emotionally intelligent leader with senior-level experience in a values-led organisation, bringing strong commercial and financial understanding alongside a clear commitment to equity, inclusion and good governance. You will be comfortable using data and insight to inform decisions and support others to do the same. Above all, you are motivated by social purpose and by the opportunity to help build an organisation that enables others to make a positive impact. As ACF embeds new ways of working in 2026 and looks ahead to its next strategy, the COO will play a vital role in shaping how we show up for our members and for the wider sector. Please click 'Apply on website' to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply. Applications for this role close at 9 a.m. Monday 2 nd March 2026.
Feb 05, 2026
Full time
Strengthening foundations. Enabling social good. Building an organisation fit for the future. Location: London with flexible hybrid working (min 2 days office-based) About us The Association of Charitable Foundations (ACF) is the leading membership organisation for foundations and independent grant-makers in the UK. Our 430 members collectively hold assets of around £75bn and distribute more than £4.4bn each year in support of charities, communities and individuals across the country. Foundations play a vital and distinctive role in social purpose. They move quickly in a crisis, fund what others cannot, back bold ideas and take a long-term view of change. ACF exists to strengthen trusts and foundations so they can rise to the challenges of our times. Our vision is for diverse, vibrant and effective foundations, working together for social good. Our values are simple and demanding: we care, we are open, we are evidence-based and we are ambitious. The opportunity ACF has recently completed a significant organisational redesign, creating a leaner, more agile organisation with clear ambitions for impact, influence and quality. This next phase is about embedding those changes and building strong foundations for the future. We are now seeking a Chief Operating Officer to play a central role in shaping that journey, working closely with the Chief Executive, Board and Executive Leadership Team. You will bring an enterprising, values-led approach to strengthening ACF's income model, membership recruitment and engagement, and commercial partnerships. You will ensure the organisation has the right systems, data, people and culture in place to deliver excellent value for members, while remaining financially resilient, well-governed and responsive to change. Crucially, you will provide strategic leadership across membership, marketing and brand, alongside oversight of core operational functions including finance, people, digital and governance, championing insight-led decision-making and continuous improvement. In a small organisation with high ambitions, this role combines strategic leadership with hands-on organisational stewardship. You will line-manage a senior, multi-disciplinary team and play a key role in organisational planning, internal communications and Board reporting, helping ACF to show up with clarity and confidence for its members and the wider sector. About you You will be a confident, emotionally intelligent leader with senior-level experience in a values-led organisation, bringing strong commercial and financial understanding alongside a clear commitment to equity, inclusion and good governance. You will be comfortable using data and insight to inform decisions and support others to do the same. Above all, you are motivated by social purpose and by the opportunity to help build an organisation that enables others to make a positive impact. As ACF embeds new ways of working in 2026 and looks ahead to its next strategy, the COO will play a vital role in shaping how we show up for our members and for the wider sector. Please click 'Apply on website' to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply. Applications for this role close at 9 a.m. Monday 2 nd March 2026.
As a Customer Journey Strategy Manager you will be responsible for leading the future strategy and development of exceptional customer experiences across our most critical end-to-end customer journeys, both individually and as part of a cohesive and interconnected experience ecosystem. You'll work closely with senior leaders, journey owners, design leads and product teams to lead the development of exceptional and differentiated customer journeys that deliver on Barclays drive to be best-in-class for customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will deliver the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Manager, you should have experience with Strategic mindset with the ability to translate complex problems into innovative solutions. Comfortable working with systems design, understanding how this can be utilised for bigger picture journey transformation. Considerable influencing and stakeholder management skills with experience of delivery in cross-functional, matrixed environments with multiple stakeholders. Expertise in customer journey mapping and understanding of design thinking methodologies, partnering closely with Journey Design Leads to deliver quality journey artefacts. Expertise in developing journey design blueprints and CX journey prototyping. Developed commercial acumen, with an understanding of how excellent customer experience can drive effective business commercial outcomes. Experience in customer data, customer/competitor & market insights and horizon scanning to identify opportunities inform strategic customer journey development. Experience using CX Tools e.g. Figma, Adobe Analytics, Qualtrics. Experience briefing in customer research, with deep understanding of how to synthesise insights into journey thematic and frame the cumulative impact of small but frequent journey issues into overall journey performance. Developed facilitation and storytelling skills. Understanding of agile working practices and the ability to work in cross-functional environments. Considerable analytical and creative problem-solving skills with high levels of customer empathy. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping. Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience. Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products. Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development. Compliance to accessibility standards and guidelines to provide an inclusive experience for all users. Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products. Gathering and analysis of data from a wide range of sources to create in-depth insights into customer's needs or pain-points to aid business understanding of the customer experience. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Feb 05, 2026
Full time
As a Customer Journey Strategy Manager you will be responsible for leading the future strategy and development of exceptional customer experiences across our most critical end-to-end customer journeys, both individually and as part of a cohesive and interconnected experience ecosystem. You'll work closely with senior leaders, journey owners, design leads and product teams to lead the development of exceptional and differentiated customer journeys that deliver on Barclays drive to be best-in-class for customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will deliver the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Manager, you should have experience with Strategic mindset with the ability to translate complex problems into innovative solutions. Comfortable working with systems design, understanding how this can be utilised for bigger picture journey transformation. Considerable influencing and stakeholder management skills with experience of delivery in cross-functional, matrixed environments with multiple stakeholders. Expertise in customer journey mapping and understanding of design thinking methodologies, partnering closely with Journey Design Leads to deliver quality journey artefacts. Expertise in developing journey design blueprints and CX journey prototyping. Developed commercial acumen, with an understanding of how excellent customer experience can drive effective business commercial outcomes. Experience in customer data, customer/competitor & market insights and horizon scanning to identify opportunities inform strategic customer journey development. Experience using CX Tools e.g. Figma, Adobe Analytics, Qualtrics. Experience briefing in customer research, with deep understanding of how to synthesise insights into journey thematic and frame the cumulative impact of small but frequent journey issues into overall journey performance. Developed facilitation and storytelling skills. Understanding of agile working practices and the ability to work in cross-functional environments. Considerable analytical and creative problem-solving skills with high levels of customer empathy. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping. Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience. Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products. Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development. Compliance to accessibility standards and guidelines to provide an inclusive experience for all users. Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products. Gathering and analysis of data from a wide range of sources to create in-depth insights into customer's needs or pain-points to aid business understanding of the customer experience. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
As a Customer Journey Strategy Manager you will be responsible for leading the future strategy and development of exceptional customer experiences across our most critical end-to-end customer journeys, both individually and as part of a cohesive and interconnected experience ecosystem. You'll work closely with senior leaders, journey owners, design leads and product teams to lead the development of exceptional and differentiated customer journeys that deliver on Barclays drive to be best-in-class for customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will deliver the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Manager, you should have experience with Strategic mindset with the ability to translate complex problems into innovative solutions. Comfortable working with systems design, understanding how this can be utilised for bigger picture journey transformation. Considerable influencing and stakeholder management skills with experience of delivery in cross-functional, matrixed environments with multiple stakeholders. Expertise in customer journey mapping and understanding of design thinking methodologies, partnering closely with Journey Design Leads to deliver quality journey artefacts. Expertise in developing journey design blueprints and CX journey prototyping. Developed commercial acumen, with an understanding of how excellent customer experience can drive effective business commercial outcomes. Experience in customer data, customer/competitor & market insights and horizon scanning to identify opportunities inform strategic customer journey development. Experience using CX Tools e.g. Figma, Adobe Analytics, Qualtrics. Experience briefing in customer research, with deep understanding of how to synthesise insights into journey thematic and frame the cumulative impact of small but frequent journey issues into overall journey performance. Developed facilitation and storytelling skills. Understanding of agile working practices and the ability to work in cross-functional environments. Considerable analytical and creative problem-solving skills with high levels of customer empathy. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping. Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience. Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products. Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development. Compliance to accessibility standards and guidelines to provide an inclusive experience for all users. Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products. Gathering and analysis of data from a wide range of sources to create in-depth insights into customer's needs or pain-points to aid business understanding of the customer experience. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Feb 05, 2026
Full time
As a Customer Journey Strategy Manager you will be responsible for leading the future strategy and development of exceptional customer experiences across our most critical end-to-end customer journeys, both individually and as part of a cohesive and interconnected experience ecosystem. You'll work closely with senior leaders, journey owners, design leads and product teams to lead the development of exceptional and differentiated customer journeys that deliver on Barclays drive to be best-in-class for customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will deliver the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Manager, you should have experience with Strategic mindset with the ability to translate complex problems into innovative solutions. Comfortable working with systems design, understanding how this can be utilised for bigger picture journey transformation. Considerable influencing and stakeholder management skills with experience of delivery in cross-functional, matrixed environments with multiple stakeholders. Expertise in customer journey mapping and understanding of design thinking methodologies, partnering closely with Journey Design Leads to deliver quality journey artefacts. Expertise in developing journey design blueprints and CX journey prototyping. Developed commercial acumen, with an understanding of how excellent customer experience can drive effective business commercial outcomes. Experience in customer data, customer/competitor & market insights and horizon scanning to identify opportunities inform strategic customer journey development. Experience using CX Tools e.g. Figma, Adobe Analytics, Qualtrics. Experience briefing in customer research, with deep understanding of how to synthesise insights into journey thematic and frame the cumulative impact of small but frequent journey issues into overall journey performance. Developed facilitation and storytelling skills. Understanding of agile working practices and the ability to work in cross-functional environments. Considerable analytical and creative problem-solving skills with high levels of customer empathy. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping. Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience. Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products. Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development. Compliance to accessibility standards and guidelines to provide an inclusive experience for all users. Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products. Gathering and analysis of data from a wide range of sources to create in-depth insights into customer's needs or pain-points to aid business understanding of the customer experience. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Overview Site Name: UK - London - New Oxford Street, Stevenage, Upper Providence, Wavre Posted Date: Feb 2 2026 We create a place where people can grow, be their best, be safe, and feel welcome, valued and included. We offer a competitive salary, an annual bonus based on company performance, healthcare and wellbeing programmes, pension plan membership, and shares and savings programme. We embrace modern work practises; our Performance with Choice programme offers a hybrid working model, empowering you to find the optimal balance between remote and in-office work. Discover more about our company wide benefits and life at GSK on our webpage Life at GSK GSK Associate Director, Decision Science for Clinical Operations This is an exciting opportunity to channel your passion for innovation in the field of Statistics and Data Science to help shape the future of the Biostatistics function and transform the way in which GSK uses data and quantitative thinking to drive decision-making in R&D. Biostatistics is the single-largest functional group of Statisticians, Programmers and Data Scientists within GSK R&D, numbering approx. 900 permanent people in the US, UK, Europe and India. Our mission is to put statistical thinking at the heart of R&D decision-making, to ensure that predictive models, well-designed experiments, and trials deliver robust evidence as the input to those decisions, ultimately making the R&D process more efficient. We are investing in our cutting-edge innovation capabilities by expanding the Statistics & Data Science Innovation Hub (SDS-IH) led by Prof Nicky Best. The vision of SDS-IH is to be the catalyst for innovation and advanced data-driven decision making. In this role, you will work closely with SDS-IH to embed sophisticated analytics into Global Clinical Operations (GCO), enabling stakeholders to make timely, robust, and impactful decisions. As the Associate Director of Decision Science for Clinical Operations, you will serve as a strategic thought partner to senior R&D leadership, architecting the future of how GSK plans and executes clinical trials. Your mission is to embed sophisticated analytics and data-driven frameworks into the core of GCO. You will frame and model complex operational scenarios, quantify risks and trade-offs, and challenge assumptions to discover and unlock added value for high-impact R&D projects. By translating analytical insights into clear, actionable strategies, you will drive decision quality and accelerate the delivery of new medicines to patients. In this role you will be involved in Strategic & Facilitative Leadership Partner with GCO's Decision Analytics team to lead high-stakes strategic discussions with clinical development leadership to frame complex business problems, develop differentiated options, and define clear analytical pathways. Synthesize diverse evidence, including empirical data and expert judgment, to construct cohesive decision models that guide strategy. Influence key investment and operational decisions by translating complex model outputs into compelling narratives and actionable recommendations for executive audiences. Advanced Modeling & Analytics Implement advanced decision models to quantify risk and identify value-add opportunities in study timelines and resource allocation. Deliver robust predictive models for critical operational challenges, including patient recruitment, site performance, and milestone attainment, to create value optimal and risk-aware delivery strategies. Identify and champion non-obvious value-add opportunities by applying innovative analytical approaches to complex clinical operations challenges. 3. Technical Innovation & Capability Development Drive the design and deployment of scalable analytics solutions, including production-ready models, automated monitoring systems, and real-time data pipelines. Champion best-in-class DevOps practices, including version control (Git), CI/CD pipelines, and automated testing to ensure robust, reproducible, and scalable solutions. Train and mentor colleagues on the use of tools, methods, and structured decision frameworks to build organizational capability. Why you? Basic Qualifications & Skills: We are looking for professionals with these required skills to achieve our goals: PhD (preferred) in a quantitative field (e.g., Data Science, Statistics, Computer Science, Operations Research, Decision Analysis) or MSc with equivalent experience in the pharmaceutical or biotech industry. Proven expertise designing and building flexible decision models (e.g., Monte Carlo simulation, Bayesian analysis, scenario planning, sensitivity analysis) to quantify risk and value trade-offs. Expertise in Python or R with the ability to adapt models. Knowledge of the drug development lifecycle and Clinical Operations workflows. Track record of leading and mentoring technical teams to deliver data science solutions with measurable business impact. Exceptional communication and influencing skills, with the ability to distill complex analyses into compelling recommendations for senior leadership in a matrix environment. Preferred Qualifications & Skills: Please note the following skills are not necessary, just preferred, if you do not have them, please still apply: Hands-on experience with DevOps best practices, including Git, CI/CD, and testing. Therapeutic area depth, including knowledge of clinical development and trial design. Direct Clinical Operations experience. Decision Analysis or Management Consulting experience focused on pharmaceutical strategy or operations. Expertise in advanced methods such as Bayesian statistics, machine learning, and enrollment simulation Closing Date for Applications - 24th February 2026 Please take a copy of the Job Description, as this will not be available post closure of the advert. When applying for this role, please use the 'cover letter' of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application. At GSK, we have bold ambitions for patients, aiming to positively impact the health of 2.5 billion people by the end of the decade. Our R&D focuses on discovering and delivering vaccines and medicines, combining our understanding of the immune system with cutting-edge technology to transform people's lives. GSK fosters a culture ambitious for patients, accountable for impact, and committed to doing the right thing, making sure that we focus our efforts on accelerating significant assets that meet patients' needs and have the highest probability of success. We're uniting science, technology, and talent to get ahead of disease together. Find out more: Our approach to R&D Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us at where you can also request a call. Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a Recruitment FAQ guide. Click the Link where you will find answers to multiple questions we receive Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK . click apply for full job details
Feb 05, 2026
Full time
Overview Site Name: UK - London - New Oxford Street, Stevenage, Upper Providence, Wavre Posted Date: Feb 2 2026 We create a place where people can grow, be their best, be safe, and feel welcome, valued and included. We offer a competitive salary, an annual bonus based on company performance, healthcare and wellbeing programmes, pension plan membership, and shares and savings programme. We embrace modern work practises; our Performance with Choice programme offers a hybrid working model, empowering you to find the optimal balance between remote and in-office work. Discover more about our company wide benefits and life at GSK on our webpage Life at GSK GSK Associate Director, Decision Science for Clinical Operations This is an exciting opportunity to channel your passion for innovation in the field of Statistics and Data Science to help shape the future of the Biostatistics function and transform the way in which GSK uses data and quantitative thinking to drive decision-making in R&D. Biostatistics is the single-largest functional group of Statisticians, Programmers and Data Scientists within GSK R&D, numbering approx. 900 permanent people in the US, UK, Europe and India. Our mission is to put statistical thinking at the heart of R&D decision-making, to ensure that predictive models, well-designed experiments, and trials deliver robust evidence as the input to those decisions, ultimately making the R&D process more efficient. We are investing in our cutting-edge innovation capabilities by expanding the Statistics & Data Science Innovation Hub (SDS-IH) led by Prof Nicky Best. The vision of SDS-IH is to be the catalyst for innovation and advanced data-driven decision making. In this role, you will work closely with SDS-IH to embed sophisticated analytics into Global Clinical Operations (GCO), enabling stakeholders to make timely, robust, and impactful decisions. As the Associate Director of Decision Science for Clinical Operations, you will serve as a strategic thought partner to senior R&D leadership, architecting the future of how GSK plans and executes clinical trials. Your mission is to embed sophisticated analytics and data-driven frameworks into the core of GCO. You will frame and model complex operational scenarios, quantify risks and trade-offs, and challenge assumptions to discover and unlock added value for high-impact R&D projects. By translating analytical insights into clear, actionable strategies, you will drive decision quality and accelerate the delivery of new medicines to patients. In this role you will be involved in Strategic & Facilitative Leadership Partner with GCO's Decision Analytics team to lead high-stakes strategic discussions with clinical development leadership to frame complex business problems, develop differentiated options, and define clear analytical pathways. Synthesize diverse evidence, including empirical data and expert judgment, to construct cohesive decision models that guide strategy. Influence key investment and operational decisions by translating complex model outputs into compelling narratives and actionable recommendations for executive audiences. Advanced Modeling & Analytics Implement advanced decision models to quantify risk and identify value-add opportunities in study timelines and resource allocation. Deliver robust predictive models for critical operational challenges, including patient recruitment, site performance, and milestone attainment, to create value optimal and risk-aware delivery strategies. Identify and champion non-obvious value-add opportunities by applying innovative analytical approaches to complex clinical operations challenges. 3. Technical Innovation & Capability Development Drive the design and deployment of scalable analytics solutions, including production-ready models, automated monitoring systems, and real-time data pipelines. Champion best-in-class DevOps practices, including version control (Git), CI/CD pipelines, and automated testing to ensure robust, reproducible, and scalable solutions. Train and mentor colleagues on the use of tools, methods, and structured decision frameworks to build organizational capability. Why you? Basic Qualifications & Skills: We are looking for professionals with these required skills to achieve our goals: PhD (preferred) in a quantitative field (e.g., Data Science, Statistics, Computer Science, Operations Research, Decision Analysis) or MSc with equivalent experience in the pharmaceutical or biotech industry. Proven expertise designing and building flexible decision models (e.g., Monte Carlo simulation, Bayesian analysis, scenario planning, sensitivity analysis) to quantify risk and value trade-offs. Expertise in Python or R with the ability to adapt models. Knowledge of the drug development lifecycle and Clinical Operations workflows. Track record of leading and mentoring technical teams to deliver data science solutions with measurable business impact. Exceptional communication and influencing skills, with the ability to distill complex analyses into compelling recommendations for senior leadership in a matrix environment. Preferred Qualifications & Skills: Please note the following skills are not necessary, just preferred, if you do not have them, please still apply: Hands-on experience with DevOps best practices, including Git, CI/CD, and testing. Therapeutic area depth, including knowledge of clinical development and trial design. Direct Clinical Operations experience. Decision Analysis or Management Consulting experience focused on pharmaceutical strategy or operations. Expertise in advanced methods such as Bayesian statistics, machine learning, and enrollment simulation Closing Date for Applications - 24th February 2026 Please take a copy of the Job Description, as this will not be available post closure of the advert. When applying for this role, please use the 'cover letter' of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application. At GSK, we have bold ambitions for patients, aiming to positively impact the health of 2.5 billion people by the end of the decade. Our R&D focuses on discovering and delivering vaccines and medicines, combining our understanding of the immune system with cutting-edge technology to transform people's lives. GSK fosters a culture ambitious for patients, accountable for impact, and committed to doing the right thing, making sure that we focus our efforts on accelerating significant assets that meet patients' needs and have the highest probability of success. We're uniting science, technology, and talent to get ahead of disease together. Find out more: Our approach to R&D Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us at where you can also request a call. Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a Recruitment FAQ guide. Click the Link where you will find answers to multiple questions we receive Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK . click apply for full job details
PLEASE NOTE: To apply for this vacancy, please ensure you firstly download a copy of our application form from the documents section below and complete it. Click the 'apply' button and fill out your personal details in the relevant sections. Once you have submitted these you will be asked if you would like to attach any documents. At this stage please submit the completed version of the application form. Title: Events Manager Salary: Circa £40,000 Hours: 35 hours per week Contract type: Fixed-term contract for 18 months Reports to: Head of Philanthropy Key relationships : Internal : Philanthropy Team, Corporate Team, Comms Team, CEO. External : UNHCR Goodwill Ambassador team and Branch Office. UNHCR Private Sector Partnerships Team. Location: WeWork, 1 Mark Square, London EC2A 4EG (We operate a hybrid working policy with at least 1 mandatory office attendance per week) WHO WE ARE AND WHAT WE DO United Kingdom for UNHCR is the United Nations Refugee Agency s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR s humanitarian operations across the world. Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term. Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. DIVERSITY, EQUITY, INCLUSION AND BELONGING We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. JOB PURPOSE This is a pivotal role in supporting and elevating our philanthropy and partnerships programmes which have seen significant growth in recent years. You will play a key part in helping the Private Partnerships & Philanthropy (PPH) team cultivate meaningful relationships with ultra-high-net-worth individuals (UHNWIs), major donors, foundations, and corporate partners through high-quality events that inspire, engage, and deepen commitment to the refugee cause. We are looking for a creative and strategic professional who thrives on delivering impactful experiences for influential audiences. You will have proven expertise in managing complex, high-profile events, exceptional communication and project management skills, and the ability to craft compelling event themes that connect supporters to UNHCR s global mission. Working closely with the PPH team and international colleagues, you will design and execute a portfolio of bespoke in-person and virtual events - from intimate donor briefings to large-scale gatherings - that showcase UNHCR s priority programmes and leadership. Your role will be central to engaging existing supporters and attracting new philanthropic partners. If you are passionate about creating transformative experiences that drive social impact and have the skills to deliver at the highest level, we would love to hear from you. Why us? We are an ambitious and fast-moving organisation backed by the incredible reach of UNHCR. You get the best of both worlds: the ability to innovate quickly and the opportunity to work with extraordinary speakers and colleagues across a global network. Based in the vibrant Shoreditch/Old Street area, we offer an inclusive and welcoming culture that values creativity, bold ideas and collaboration. ROLE RESPONSIBILITIES Design and deliver a programme of impactful events that advance the Private Partnerships & Philanthropy (PPH) strategy and inspire our audiences- from exclusive gatherings for major philanthropists to bespoke receptions for corporate partners. Lead the strategic vision and execution of all events, shaping concepts that align with organisational priorities, overseeing beginning-to-end project management, and ensuring excellence in delivery, budget management, and stakeholder engagement. Influence and manage senior relationships across UK for UNHCR and global UNHCR teams, acting as a trusted advisor on event strategy and implementation to secure buy-in and collaboration. Collaborate with Philanthropy and Partnerships Team to ensure events support donor cultivation and stewardship journeys, driving deeper engagement and long-term support. Leverage insights to craft compelling event narratives and experiences that resonate with high-value supporters and reflect UNHCR s global mission. Establish measurement frameworks to evaluate event success, inform future strategy, and demonstrate impact to internal and external stakeholders. Champion refugee storytelling, ensuring refugee voices and lived experiences remain central to all events content and design. Share best practice across UK and global markets, contributing to international knowledge exchange, training, and innovation in donor engagement. Data Management ensuring events data is recorded on Salesforce in a timely and accurate fashion. PERSONAL SKILLS & EXPERIENCE Essential Experience, Skills & Knowledge Proven track record in designing and delivering bespoke, high-quality events designed for influential audiences, including UHNWIs and senior corporate leaders, that strengthen relationships and drive engagement. Experience working with high-profile individuals on events this could be celebrities, high profile speakers, well-known academics or renowned artists engaged to deliver special a special event experience. Exceptional organisational and time management skills, with the ability to prioritise and deliver under pressure in a fast-paced environment. Excellent communication and influencing skills, both written and verbal, with the ability to engage senior stakeholders and inspire confidence. Proven ability to lead cross-functional project groups, facilitating productive collaboration and driving consensus on strategic event objectives. Meticulous attention to detail, ensuring excellence in creative content, copy, and overall event presentation. Strong proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint. Desirable Skills/Experience Experience of using technology to create innovative and experiential event experiences. Experience of working in a complex, multi-stakeholder environment. Experience of working at an international development, human rights, or humanitarian NGO. WHY JOIN UNITED KINGDOM FOR UNHCR? You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. What else? Wellbeing 28 days leave per annum plus bank holidays Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing. Access to 100s of perks with discounts on everyday purchases. Office wellness perks. Discount on gym memberships. Hybrid and Flexible Working. Staff socials. Financial Pension scheme with an employer contribution of 8%. Non-contributory group life assurance scheme Non-contributory Income protection scheme. One-off contribution towards homeworking set up. Enhanced maternity, paternity, shared parental, and adoption pay. Enhanced sick pay scheme. Development Comprehensive training and continuing development opportunities. Individual training budget. HOW TO APPLY If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section. Closing date: Midday 16th February 2026 Interviews date: Week commencing 23rd February 2026 If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us . We will make every effort to respond to your request for assistance as soon as possible. United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.
Feb 05, 2026
Full time
PLEASE NOTE: To apply for this vacancy, please ensure you firstly download a copy of our application form from the documents section below and complete it. Click the 'apply' button and fill out your personal details in the relevant sections. Once you have submitted these you will be asked if you would like to attach any documents. At this stage please submit the completed version of the application form. Title: Events Manager Salary: Circa £40,000 Hours: 35 hours per week Contract type: Fixed-term contract for 18 months Reports to: Head of Philanthropy Key relationships : Internal : Philanthropy Team, Corporate Team, Comms Team, CEO. External : UNHCR Goodwill Ambassador team and Branch Office. UNHCR Private Sector Partnerships Team. Location: WeWork, 1 Mark Square, London EC2A 4EG (We operate a hybrid working policy with at least 1 mandatory office attendance per week) WHO WE ARE AND WHAT WE DO United Kingdom for UNHCR is the United Nations Refugee Agency s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR s humanitarian operations across the world. Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term. Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. DIVERSITY, EQUITY, INCLUSION AND BELONGING We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. JOB PURPOSE This is a pivotal role in supporting and elevating our philanthropy and partnerships programmes which have seen significant growth in recent years. You will play a key part in helping the Private Partnerships & Philanthropy (PPH) team cultivate meaningful relationships with ultra-high-net-worth individuals (UHNWIs), major donors, foundations, and corporate partners through high-quality events that inspire, engage, and deepen commitment to the refugee cause. We are looking for a creative and strategic professional who thrives on delivering impactful experiences for influential audiences. You will have proven expertise in managing complex, high-profile events, exceptional communication and project management skills, and the ability to craft compelling event themes that connect supporters to UNHCR s global mission. Working closely with the PPH team and international colleagues, you will design and execute a portfolio of bespoke in-person and virtual events - from intimate donor briefings to large-scale gatherings - that showcase UNHCR s priority programmes and leadership. Your role will be central to engaging existing supporters and attracting new philanthropic partners. If you are passionate about creating transformative experiences that drive social impact and have the skills to deliver at the highest level, we would love to hear from you. Why us? We are an ambitious and fast-moving organisation backed by the incredible reach of UNHCR. You get the best of both worlds: the ability to innovate quickly and the opportunity to work with extraordinary speakers and colleagues across a global network. Based in the vibrant Shoreditch/Old Street area, we offer an inclusive and welcoming culture that values creativity, bold ideas and collaboration. ROLE RESPONSIBILITIES Design and deliver a programme of impactful events that advance the Private Partnerships & Philanthropy (PPH) strategy and inspire our audiences- from exclusive gatherings for major philanthropists to bespoke receptions for corporate partners. Lead the strategic vision and execution of all events, shaping concepts that align with organisational priorities, overseeing beginning-to-end project management, and ensuring excellence in delivery, budget management, and stakeholder engagement. Influence and manage senior relationships across UK for UNHCR and global UNHCR teams, acting as a trusted advisor on event strategy and implementation to secure buy-in and collaboration. Collaborate with Philanthropy and Partnerships Team to ensure events support donor cultivation and stewardship journeys, driving deeper engagement and long-term support. Leverage insights to craft compelling event narratives and experiences that resonate with high-value supporters and reflect UNHCR s global mission. Establish measurement frameworks to evaluate event success, inform future strategy, and demonstrate impact to internal and external stakeholders. Champion refugee storytelling, ensuring refugee voices and lived experiences remain central to all events content and design. Share best practice across UK and global markets, contributing to international knowledge exchange, training, and innovation in donor engagement. Data Management ensuring events data is recorded on Salesforce in a timely and accurate fashion. PERSONAL SKILLS & EXPERIENCE Essential Experience, Skills & Knowledge Proven track record in designing and delivering bespoke, high-quality events designed for influential audiences, including UHNWIs and senior corporate leaders, that strengthen relationships and drive engagement. Experience working with high-profile individuals on events this could be celebrities, high profile speakers, well-known academics or renowned artists engaged to deliver special a special event experience. Exceptional organisational and time management skills, with the ability to prioritise and deliver under pressure in a fast-paced environment. Excellent communication and influencing skills, both written and verbal, with the ability to engage senior stakeholders and inspire confidence. Proven ability to lead cross-functional project groups, facilitating productive collaboration and driving consensus on strategic event objectives. Meticulous attention to detail, ensuring excellence in creative content, copy, and overall event presentation. Strong proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint. Desirable Skills/Experience Experience of using technology to create innovative and experiential event experiences. Experience of working in a complex, multi-stakeholder environment. Experience of working at an international development, human rights, or humanitarian NGO. WHY JOIN UNITED KINGDOM FOR UNHCR? You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. What else? Wellbeing 28 days leave per annum plus bank holidays Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing. Access to 100s of perks with discounts on everyday purchases. Office wellness perks. Discount on gym memberships. Hybrid and Flexible Working. Staff socials. Financial Pension scheme with an employer contribution of 8%. Non-contributory group life assurance scheme Non-contributory Income protection scheme. One-off contribution towards homeworking set up. Enhanced maternity, paternity, shared parental, and adoption pay. Enhanced sick pay scheme. Development Comprehensive training and continuing development opportunities. Individual training budget. HOW TO APPLY If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section. Closing date: Midday 16th February 2026 Interviews date: Week commencing 23rd February 2026 If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us . We will make every effort to respond to your request for assistance as soon as possible. United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.
Due to continued success, we are looking to recruit an enthusiastic and highly motivated Team Leader to join the Test Equipment team. Overview Reporting to the Head of Manufacturing Engineering, the Test Equipment Engineering Team Leader will be responsible for leading a team of cross discipline Engineers responsible for the design, development and support of Automated Test systems used in the manufacture of secure critical communication radios and accessories. Come and join Sepura Ltd at an exciting time of growth and progress your career within this innovative technology company, based in Waterbeach, Cambridge. Role Team Leadership & Management Lead, mentor, and manage a cross-discipline team of Test Equipment development Engineers. Manage the capacity and resourcing across the team to ensure delivery in an effective and efficient manner Responsible for recruitment, objective setting, performance appraisal and staff development within the team Communicate and liaise effectively with departments across Sepura to provide progress reporting and support to the business. Technical Contribution Partner with Development, NPI and Quality teams to define DFT (Design for Test), test coverage matrices, and factory test strategies (ICT/ functional/ system/ debug & repair diagnostics). Support trial builds, production pilots, ramp readiness (capability checks, cycle time, headcount, and equipment capacity). Ensure test systems meet regulatory standards, carrier requirements and internal quality expectations, supporting efficient, high-yield production and smooth NPI ramp-up. Proactively support & maintain existing test systems in Sepura and in Contract Manufacturers to ensure production continuity Continuous Improvement Drive continuous improvements across the team including working practices, introducing automation where applicable and closing gaps in processes and systems. Monitor test equipment performance and implement improvements for accuracy, repeatability, and efficiency. Foster a culture of ownership, accountability and quality. Day to Day Our customer base includes many different industries and markets around the world. Our complete TETRA and LTE solutions have been developed specifically for users in multiple sectors to face their critical communications challenges. There is no such thing as a typical day here at Sepura. You will be supported by your manager and team, as well as collaborating with other departments across the business. Activities you will be responsible for include: Working effectively with Project Managers, Product Owners and Product Managers to ensure delivery of solutions against agreed priorities Review and approve test plans, test limits, and changes; ensure adequate test coverage across product variants Provide technical leadership to projects and problem solving Oversee design and build of new test racks and fixtures for TETRA and LTE products Working with Quality and product development teams to sustain and improve manufacturing test quality and capacity Liaising with suppliers and external partners for equipment procurement, upgrades, and repairs. What you need to succeed Must-haves: Qualifications Most applicants for this role would have started their careers with a Bachelor university degree, in electronics/mechanical engineering, computer science, or another field of engineering/science. Experience and Skills Strong people management skills - including task delegation, performance reviews, and coaching Strong technical background in either Software or Hardware Automated Test Equipment system design A proven understanding of collecting, analysing and tracking of test measurement data Experience in the design, validation and delivery of manufacturing test systems for mid volume production Proven understanding of electrical measurement, test principles and test equipment Experience in delivering solutions to complex problems Proven analytical and problem-solving skills, with strong attention to detail. Good verbal and written communication skills, including generation of test specifications, operator instructions and technical reports based on higher-level requirements. Nice to have Qualifications A Bachelor university degree, ideally in engineering or computer science, although other formal academic qualifications would be considered based on experience. Experience and Skills Statistical analysis of test measurement data Experience of implementation of machine learning and/ or AI into a manufacturing test environment Demonstratable understanding of Agile development principles
Feb 05, 2026
Full time
Due to continued success, we are looking to recruit an enthusiastic and highly motivated Team Leader to join the Test Equipment team. Overview Reporting to the Head of Manufacturing Engineering, the Test Equipment Engineering Team Leader will be responsible for leading a team of cross discipline Engineers responsible for the design, development and support of Automated Test systems used in the manufacture of secure critical communication radios and accessories. Come and join Sepura Ltd at an exciting time of growth and progress your career within this innovative technology company, based in Waterbeach, Cambridge. Role Team Leadership & Management Lead, mentor, and manage a cross-discipline team of Test Equipment development Engineers. Manage the capacity and resourcing across the team to ensure delivery in an effective and efficient manner Responsible for recruitment, objective setting, performance appraisal and staff development within the team Communicate and liaise effectively with departments across Sepura to provide progress reporting and support to the business. Technical Contribution Partner with Development, NPI and Quality teams to define DFT (Design for Test), test coverage matrices, and factory test strategies (ICT/ functional/ system/ debug & repair diagnostics). Support trial builds, production pilots, ramp readiness (capability checks, cycle time, headcount, and equipment capacity). Ensure test systems meet regulatory standards, carrier requirements and internal quality expectations, supporting efficient, high-yield production and smooth NPI ramp-up. Proactively support & maintain existing test systems in Sepura and in Contract Manufacturers to ensure production continuity Continuous Improvement Drive continuous improvements across the team including working practices, introducing automation where applicable and closing gaps in processes and systems. Monitor test equipment performance and implement improvements for accuracy, repeatability, and efficiency. Foster a culture of ownership, accountability and quality. Day to Day Our customer base includes many different industries and markets around the world. Our complete TETRA and LTE solutions have been developed specifically for users in multiple sectors to face their critical communications challenges. There is no such thing as a typical day here at Sepura. You will be supported by your manager and team, as well as collaborating with other departments across the business. Activities you will be responsible for include: Working effectively with Project Managers, Product Owners and Product Managers to ensure delivery of solutions against agreed priorities Review and approve test plans, test limits, and changes; ensure adequate test coverage across product variants Provide technical leadership to projects and problem solving Oversee design and build of new test racks and fixtures for TETRA and LTE products Working with Quality and product development teams to sustain and improve manufacturing test quality and capacity Liaising with suppliers and external partners for equipment procurement, upgrades, and repairs. What you need to succeed Must-haves: Qualifications Most applicants for this role would have started their careers with a Bachelor university degree, in electronics/mechanical engineering, computer science, or another field of engineering/science. Experience and Skills Strong people management skills - including task delegation, performance reviews, and coaching Strong technical background in either Software or Hardware Automated Test Equipment system design A proven understanding of collecting, analysing and tracking of test measurement data Experience in the design, validation and delivery of manufacturing test systems for mid volume production Proven understanding of electrical measurement, test principles and test equipment Experience in delivering solutions to complex problems Proven analytical and problem-solving skills, with strong attention to detail. Good verbal and written communication skills, including generation of test specifications, operator instructions and technical reports based on higher-level requirements. Nice to have Qualifications A Bachelor university degree, ideally in engineering or computer science, although other formal academic qualifications would be considered based on experience. Experience and Skills Statistical analysis of test measurement data Experience of implementation of machine learning and/ or AI into a manufacturing test environment Demonstratable understanding of Agile development principles
Barclays Bank Plc
Great Houghton, Northamptonshire
As a Customer Journey Strategy Manager you will be responsible for leading the future strategy and development of exceptional customer experiences across our most critical end-to-end customer journeys, both individually and as part of a cohesive and interconnected experience ecosystem. You'll work closely with senior leaders, journey owners, design leads and product teams to lead the development of exceptional and differentiated customer journeys that deliver on Barclays drive to be best-in-class for customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will deliver the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Manager, you should have experience with Strategic mindset with the ability to translate complex problems into innovative solutions. Comfortable working with systems design, understanding how this can be utilised for bigger picture journey transformation. Considerable influencing and stakeholder management skills with experience of delivery in cross-functional, matrixed environments with multiple stakeholders. Expertise in customer journey mapping and understanding of design thinking methodologies, partnering closely with Journey Design Leads to deliver quality journey artefacts. Expertise in developing journey design blueprints and CX journey prototyping. Developed commercial acumen, with an understanding of how excellent customer experience can drive effective business commercial outcomes. Experience in customer data, customer/competitor & market insights and horizon scanning to identify opportunities inform strategic customer journey development. Experience using CX Tools e.g. Figma, Adobe Analytics, Qualtrics. Experience briefing in customer research, with deep understanding of how to synthesise insights into journey thematic and frame the cumulative impact of small but frequent journey issues into overall journey performance. Developed facilitation and storytelling skills. Understanding of agile working practices and the ability to work in cross-functional environments. Considerable analytical and creative problem-solving skills with high levels of customer empathy. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping. Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience. Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products. Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development. Compliance to accessibility standards and guidelines to provide an inclusive experience for all users. Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products. Gathering and analysis of data from a wide range of sources to create in-depth insights into customer's needs or pain-points to aid business understanding of the customer experience. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Feb 04, 2026
Full time
As a Customer Journey Strategy Manager you will be responsible for leading the future strategy and development of exceptional customer experiences across our most critical end-to-end customer journeys, both individually and as part of a cohesive and interconnected experience ecosystem. You'll work closely with senior leaders, journey owners, design leads and product teams to lead the development of exceptional and differentiated customer journeys that deliver on Barclays drive to be best-in-class for customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will deliver the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Manager, you should have experience with Strategic mindset with the ability to translate complex problems into innovative solutions. Comfortable working with systems design, understanding how this can be utilised for bigger picture journey transformation. Considerable influencing and stakeholder management skills with experience of delivery in cross-functional, matrixed environments with multiple stakeholders. Expertise in customer journey mapping and understanding of design thinking methodologies, partnering closely with Journey Design Leads to deliver quality journey artefacts. Expertise in developing journey design blueprints and CX journey prototyping. Developed commercial acumen, with an understanding of how excellent customer experience can drive effective business commercial outcomes. Experience in customer data, customer/competitor & market insights and horizon scanning to identify opportunities inform strategic customer journey development. Experience using CX Tools e.g. Figma, Adobe Analytics, Qualtrics. Experience briefing in customer research, with deep understanding of how to synthesise insights into journey thematic and frame the cumulative impact of small but frequent journey issues into overall journey performance. Developed facilitation and storytelling skills. Understanding of agile working practices and the ability to work in cross-functional environments. Considerable analytical and creative problem-solving skills with high levels of customer empathy. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping. Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience. Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products. Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development. Compliance to accessibility standards and guidelines to provide an inclusive experience for all users. Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products. Gathering and analysis of data from a wide range of sources to create in-depth insights into customer's needs or pain-points to aid business understanding of the customer experience. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
