If the smell of fresh coffee beans roasting awakens your senses and you always work with a smile, then please read on! Our Head Baristas demonstrate real passion to join our GAIL's family and for training and developing others . You should be motivated by taking charge and want to be a positive role model. With no day being the same, you must be organised and clear talking to maximise your teams' potential and to deliver our fresh food, bread and cakes to high standards whilst maintaining food safety standards. Through effective leadership and great execution , you'll be ensuring our bakeries deliver great specialty coffee whilst maintaining high standards. We will treat you to amazing benefits including: Free food and drink when working 50% off food and drink when not working Pension Scheme Discounts and Savings from high-street retailers and restaurants 24 hour GP service Cycle to work scheme Twice yearly pay review Development programmes for you to RISE with GAIL's
Apr 25, 2026
Full time
If the smell of fresh coffee beans roasting awakens your senses and you always work with a smile, then please read on! Our Head Baristas demonstrate real passion to join our GAIL's family and for training and developing others . You should be motivated by taking charge and want to be a positive role model. With no day being the same, you must be organised and clear talking to maximise your teams' potential and to deliver our fresh food, bread and cakes to high standards whilst maintaining food safety standards. Through effective leadership and great execution , you'll be ensuring our bakeries deliver great specialty coffee whilst maintaining high standards. We will treat you to amazing benefits including: Free food and drink when working 50% off food and drink when not working Pension Scheme Discounts and Savings from high-street retailers and restaurants 24 hour GP service Cycle to work scheme Twice yearly pay review Development programmes for you to RISE with GAIL's
If the smell of fresh coffee beans roasting awakens your senses and you always work with a smile, then please read on! Our Head Baristas demonstrate real passion to join our GAIL's family and for training and developing others . You should be motivated by taking charge and want to be a positive role model. With no day being the same, you must be organised and clear talking to maximise your teams' potential and to deliver our fresh food, bread and cakes to high standards whilst maintaining food safety standards. Through effective leadership and great execution , you'll be ensuring our bakeries deliver great specialty coffee whilst maintaining high standards. We will treat you to amazing benefits including: Free food and drink when working 50% off food and drink when not working Pension Scheme Discounts and Savings from high-street retailers and restaurants 24 hour GP service Cycle to work scheme Twice yearly pay review Development programmes for you to RISE with GAIL's
Apr 25, 2026
Full time
If the smell of fresh coffee beans roasting awakens your senses and you always work with a smile, then please read on! Our Head Baristas demonstrate real passion to join our GAIL's family and for training and developing others . You should be motivated by taking charge and want to be a positive role model. With no day being the same, you must be organised and clear talking to maximise your teams' potential and to deliver our fresh food, bread and cakes to high standards whilst maintaining food safety standards. Through effective leadership and great execution , you'll be ensuring our bakeries deliver great specialty coffee whilst maintaining high standards. We will treat you to amazing benefits including: Free food and drink when working 50% off food and drink when not working Pension Scheme Discounts and Savings from high-street retailers and restaurants 24 hour GP service Cycle to work scheme Twice yearly pay review Development programmes for you to RISE with GAIL's
If you love the smell of freshly baked bread and always work with a smile, then please read on! We are looking for Head Bakers who have a passion to join the GAIL's family and for training and developing others . You should be motivated by taking charge and want to be a positive role model. With no day being the same, you must be organised and clear talking to maximise your teams' potential and to deliver our fresh food, bread and cakes to high standards whilst maintaining food safety standards. You will be proving and baking items for our beautifully presented displays and know our products and recipes inside out. Our bakeries open early so typically Kitchen Team Members will start early too - it will vary between bakeries but typically around 5:30am - 6:30am As appreciation for being a Head Baker with great execution and effective leadership, we will treat you to amazing benefits including: Free food and drink when working 50% off food and drink when not working Pension Scheme Discounts and Savings from high-street retailers and restaurants 24 hour GP service Cycle to work scheme Twice yearly pay review Development programmes for you to RISE with GAIL's
Apr 25, 2026
Full time
If you love the smell of freshly baked bread and always work with a smile, then please read on! We are looking for Head Bakers who have a passion to join the GAIL's family and for training and developing others . You should be motivated by taking charge and want to be a positive role model. With no day being the same, you must be organised and clear talking to maximise your teams' potential and to deliver our fresh food, bread and cakes to high standards whilst maintaining food safety standards. You will be proving and baking items for our beautifully presented displays and know our products and recipes inside out. Our bakeries open early so typically Kitchen Team Members will start early too - it will vary between bakeries but typically around 5:30am - 6:30am As appreciation for being a Head Baker with great execution and effective leadership, we will treat you to amazing benefits including: Free food and drink when working 50% off food and drink when not working Pension Scheme Discounts and Savings from high-street retailers and restaurants 24 hour GP service Cycle to work scheme Twice yearly pay review Development programmes for you to RISE with GAIL's
If you love the smell of freshly baked bread and always work with a smile, then please read on! We are looking for Head Bakers who have a passion to join the GAIL's family and for training and developing others . You should be motivated by taking charge and want to be a positive role model. With no day being the same, you must be organised and clear talking to maximise your teams' potential and to deliver our fresh food, bread and cakes to high standards whilst maintaining food safety standards. You will be proving and baking items for our beautifully presented displays and know our products and recipes inside out. Our bakeries open early so typically Kitchen Team Members will start early too - it will vary between bakeries but typically around 5:30am - 6:30am As appreciation for being a Head Baker with great execution and effective leadership, we will treat you to amazing benefits including: Free food and drink when working 50% off food and drink when not working Pension Scheme Discounts and Savings from high-street retailers and restaurants 24 hour GP service Cycle to work scheme Twice yearly pay review Development programmes for you to RISE with GAIL's
Apr 25, 2026
Full time
If you love the smell of freshly baked bread and always work with a smile, then please read on! We are looking for Head Bakers who have a passion to join the GAIL's family and for training and developing others . You should be motivated by taking charge and want to be a positive role model. With no day being the same, you must be organised and clear talking to maximise your teams' potential and to deliver our fresh food, bread and cakes to high standards whilst maintaining food safety standards. You will be proving and baking items for our beautifully presented displays and know our products and recipes inside out. Our bakeries open early so typically Kitchen Team Members will start early too - it will vary between bakeries but typically around 5:30am - 6:30am As appreciation for being a Head Baker with great execution and effective leadership, we will treat you to amazing benefits including: Free food and drink when working 50% off food and drink when not working Pension Scheme Discounts and Savings from high-street retailers and restaurants 24 hour GP service Cycle to work scheme Twice yearly pay review Development programmes for you to RISE with GAIL's
Closing date: 01-05-2026 Customer Team Member Location: Cliveden View Shifford Crescent, Maidenhead, SL6 7UA Pay: £13.04 per hour Contract: 21 hours per week + regular overtime, 2 month temporary contract, part time Working pattern: Opening shifts, early morning starts through to early afternoon, with flexible availability across the week to include at least 1 weekend shift. Either Friday after 6pm, any shift on Saturday, or Sunday. We're happy to discuss your availability further at interview. Role will include working in our in-store bakery Full, paid training provided You can apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to apply for this role as it may involve either, working before 6am or after 10pm, or some other business-related needs. We're looking for Customer Team Members to join our team at Co-op. When you join Co-op, you'll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Member, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll put customers first in everything you do: responding to queries, championing Co-op products and Membership, working in our in-store bakery and doing all you can to deliver a great shopping experience Work together to make everyone's day better - supporting your store colleagues to solve problems for customers and members Make sure the store safe and legal - keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be Help introduce new products and services - make changes feel natural, sharing experiences with your colleagues so everyone learns together Support your local community - get involved in all kinds of activities and events! This job would suit people who have A genuine care for the needs of customers and members Great people skills, with the ability to build positive relationships with customers and colleagues A positive approach to change and problem solving The flexibility to work a range of different shifts Why Co-op? 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Stream- a money management app giving you access to a percentage of your pay as you earn it 31 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Full, paid training and dedicated support for your personal development and career progression Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Apr 25, 2026
Full time
Closing date: 01-05-2026 Customer Team Member Location: Cliveden View Shifford Crescent, Maidenhead, SL6 7UA Pay: £13.04 per hour Contract: 21 hours per week + regular overtime, 2 month temporary contract, part time Working pattern: Opening shifts, early morning starts through to early afternoon, with flexible availability across the week to include at least 1 weekend shift. Either Friday after 6pm, any shift on Saturday, or Sunday. We're happy to discuss your availability further at interview. Role will include working in our in-store bakery Full, paid training provided You can apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to apply for this role as it may involve either, working before 6am or after 10pm, or some other business-related needs. We're looking for Customer Team Members to join our team at Co-op. When you join Co-op, you'll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Member, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service - you'll put customers first in everything you do: responding to queries, championing Co-op products and Membership, working in our in-store bakery and doing all you can to deliver a great shopping experience Work together to make everyone's day better - supporting your store colleagues to solve problems for customers and members Make sure the store safe and legal - keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be Help introduce new products and services - make changes feel natural, sharing experiences with your colleagues so everyone learns together Support your local community - get involved in all kinds of activities and events! This job would suit people who have A genuine care for the needs of customers and members Great people skills, with the ability to build positive relationships with customers and colleagues A positive approach to change and problem solving The flexibility to work a range of different shifts Why Co-op? 30% discount on all Co-op products in-store plus 10% discounts on all other brands A pension scheme with up to 10% employer contributions Stream- a money management app giving you access to a percentage of your pay as you earn it 31 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Full, paid training and dedicated support for your personal development and career progression Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
If the smell of fresh coffee beans roasting awakens your senses and you always work with a smile, then please read on! Our Head Baristas demonstrate real passion to join our GAIL's family and for training and developing others . You should be motivated by taking charge and want to be a positive role model. With no day being the same, you must be organised and clear talking to maximise your teams' potential and to deliver our fresh food, bread and cakes to high standards whilst maintaining food safety standards. Through effective leadership and great execution , you'll be ensuring our bakeries deliver great specialty coffee whilst maintaining high standards. We will treat you to amazing benefits including: Free food and drink when working 50% off food and drink when not working Pension Scheme Discounts and Savings from high-street retailers and restaurants 24 hour GP service Cycle to work scheme Twice yearly pay review Development programmes for you to RISE with GAIL's
Apr 24, 2026
Full time
If the smell of fresh coffee beans roasting awakens your senses and you always work with a smile, then please read on! Our Head Baristas demonstrate real passion to join our GAIL's family and for training and developing others . You should be motivated by taking charge and want to be a positive role model. With no day being the same, you must be organised and clear talking to maximise your teams' potential and to deliver our fresh food, bread and cakes to high standards whilst maintaining food safety standards. Through effective leadership and great execution , you'll be ensuring our bakeries deliver great specialty coffee whilst maintaining high standards. We will treat you to amazing benefits including: Free food and drink when working 50% off food and drink when not working Pension Scheme Discounts and Savings from high-street retailers and restaurants 24 hour GP service Cycle to work scheme Twice yearly pay review Development programmes for you to RISE with GAIL's
Head Chef - All-Day Dining Café Mayfair Central London New Opening We are working with an exciting new all-day dining café opening in Central London to recruit an exceptional Head Chef to launch this new environment, in Mayfair, currently under construction. This refined concept draws inspiration from elegant European cafés and modern private members' club dining. The menu will focus on elevated breakfast, brunch, light dining, sandwiches and salads, supported by a strong in-house pastry and bakery programme. The space is designed to feel calm, warm and luxurious, with an emphasis on quality, consistency and timeless hospitality. This role suits a well-rounded, hands-on Head Chef who is confident running a professional kitchen. The next phase of this venue may focus on enhancing the morning pastry provision, so pastry knowledge or experience overseeing high-quality pastry and bakery production may be useful. The Role Full responsibility for the day-to-day running of the kitchen Deliver a high-quality all-day menu across breakfast, lunch and light "small plate" evening dining Lead, train and motivate a small, high-performing kitchen team Maintain excellent standards of hygiene, organisation and food safety Manage ordering, stock control and kitchen costs Work closely with senior management during the opening and launch phase The Ideal Candidate Minimum 5 years' experience in a senior kitchen role (Head Chef or Senior Sous) Strong savoury cooking background, pastry and baking capability would also be interesting Experience in premium cafés, restaurants or members' club-style environments Calm, organised and detail-driven leadership style Passion for seasonal produce, clean flavours and refined presentation Confident running a kitchen end-to-end rather than operating within a large corporate structure What's on Offer Salary of £50,000-£55,000 Opportunity to lead a brand-new opening from day one Supportive ownership and professional working environment Long-term growth potential as the group develops This is a rare opportunity for a Head Chef who enjoys all-day dining, bakery-led menus and building something properly from the ground up. Apply online today via this advert for a conversation, or reach out to the London Reed Hospitality recruitment team to find out more.
Apr 24, 2026
Full time
Head Chef - All-Day Dining Café Mayfair Central London New Opening We are working with an exciting new all-day dining café opening in Central London to recruit an exceptional Head Chef to launch this new environment, in Mayfair, currently under construction. This refined concept draws inspiration from elegant European cafés and modern private members' club dining. The menu will focus on elevated breakfast, brunch, light dining, sandwiches and salads, supported by a strong in-house pastry and bakery programme. The space is designed to feel calm, warm and luxurious, with an emphasis on quality, consistency and timeless hospitality. This role suits a well-rounded, hands-on Head Chef who is confident running a professional kitchen. The next phase of this venue may focus on enhancing the morning pastry provision, so pastry knowledge or experience overseeing high-quality pastry and bakery production may be useful. The Role Full responsibility for the day-to-day running of the kitchen Deliver a high-quality all-day menu across breakfast, lunch and light "small plate" evening dining Lead, train and motivate a small, high-performing kitchen team Maintain excellent standards of hygiene, organisation and food safety Manage ordering, stock control and kitchen costs Work closely with senior management during the opening and launch phase The Ideal Candidate Minimum 5 years' experience in a senior kitchen role (Head Chef or Senior Sous) Strong savoury cooking background, pastry and baking capability would also be interesting Experience in premium cafés, restaurants or members' club-style environments Calm, organised and detail-driven leadership style Passion for seasonal produce, clean flavours and refined presentation Confident running a kitchen end-to-end rather than operating within a large corporate structure What's on Offer Salary of £50,000-£55,000 Opportunity to lead a brand-new opening from day one Supportive ownership and professional working environment Long-term growth potential as the group develops This is a rare opportunity for a Head Chef who enjoys all-day dining, bakery-led menus and building something properly from the ground up. Apply online today via this advert for a conversation, or reach out to the London Reed Hospitality recruitment team to find out more.
If you love the smell of freshly baked bread and always work with a smile, then please read on! We are looking for Head Bakers who have a passion to join the GAIL's family and for training and developing others . You should be motivated by taking charge and want to be a positive role model. With no day being the same, you must be organised and clear talking to maximise your teams' potential and to deliver our fresh food, bread and cakes to high standards whilst maintaining food safety standards. You will be proving and baking items for our beautifully presented displays and know our products and recipes inside out. Our bakeries open early so typically Kitchen Team Members will start early too - it will vary between bakeries but typically around 5:30am - 6:30am As appreciation for being a Head Baker with great execution and effective leadership, we will treat you to amazing benefits including: Free food and drink when working 50% off food and drink when not working Pension Scheme Discounts and Savings from high-street retailers and restaurants 24 hour GP service Cycle to work scheme Twice yearly pay review Development programmes for you to RISE with GAIL's
Apr 24, 2026
Full time
If you love the smell of freshly baked bread and always work with a smile, then please read on! We are looking for Head Bakers who have a passion to join the GAIL's family and for training and developing others . You should be motivated by taking charge and want to be a positive role model. With no day being the same, you must be organised and clear talking to maximise your teams' potential and to deliver our fresh food, bread and cakes to high standards whilst maintaining food safety standards. You will be proving and baking items for our beautifully presented displays and know our products and recipes inside out. Our bakeries open early so typically Kitchen Team Members will start early too - it will vary between bakeries but typically around 5:30am - 6:30am As appreciation for being a Head Baker with great execution and effective leadership, we will treat you to amazing benefits including: Free food and drink when working 50% off food and drink when not working Pension Scheme Discounts and Savings from high-street retailers and restaurants 24 hour GP service Cycle to work scheme Twice yearly pay review Development programmes for you to RISE with GAIL's
Full-time Piccadilly, London Lead with Legacy. Inspire with Joyful Baking. Fortnum & Mason has been delighting customers since 1707 - from our world-famous hampers to our iconic teas and extraordinary food. We're now looking for a talented Chef de Partie - Biscuits to join our exceptional Kitchen Team and help craft the baked creations that define our legacy. What You'll Do As our Biscuit Chef de Partie, you'll take ownership of your station and deliver impeccable quality every day: Production & Quality Oversee all food production on your station, ensuring consistency and excellence Prepare, bake, and finish biscuits, cookies, fillings and garnishes Contribute to new ideas and products with the Head/Sous Chef Operations Conduct regular checks, audits, and temperature controls Manage stock levels, order ingredients, and minimise wastage Maintain strict hygiene, safety, and cleanliness standards Plan and organise daily production to ensure smooth operation To be able to work in a team and uphold Fortnum's standards Work collaboratively with Front of House teams Comfortable working in an open kitchen - customer facing What We're Looking For Must have experience as a Chef de Partie in a busy kitchen that focused on pastries, bakery and chocolate - A passion for exceptional baking and craftsmanship Strong organisational and communication skills An enthusiasm to learn, grow, and develop within a heritage-rich environment We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other's differences, to create a truly inclusive environment. In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards
Apr 24, 2026
Full time
Full-time Piccadilly, London Lead with Legacy. Inspire with Joyful Baking. Fortnum & Mason has been delighting customers since 1707 - from our world-famous hampers to our iconic teas and extraordinary food. We're now looking for a talented Chef de Partie - Biscuits to join our exceptional Kitchen Team and help craft the baked creations that define our legacy. What You'll Do As our Biscuit Chef de Partie, you'll take ownership of your station and deliver impeccable quality every day: Production & Quality Oversee all food production on your station, ensuring consistency and excellence Prepare, bake, and finish biscuits, cookies, fillings and garnishes Contribute to new ideas and products with the Head/Sous Chef Operations Conduct regular checks, audits, and temperature controls Manage stock levels, order ingredients, and minimise wastage Maintain strict hygiene, safety, and cleanliness standards Plan and organise daily production to ensure smooth operation To be able to work in a team and uphold Fortnum's standards Work collaboratively with Front of House teams Comfortable working in an open kitchen - customer facing What We're Looking For Must have experience as a Chef de Partie in a busy kitchen that focused on pastries, bakery and chocolate - A passion for exceptional baking and craftsmanship Strong organisational and communication skills An enthusiasm to learn, grow, and develop within a heritage-rich environment We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other's differences, to create a truly inclusive environment. In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards
Hours: 3 Crew, Days and Nights pattern, rotates over 3 weeks. Week 2 - Sunday, Monday, Tuesday (Nights) Friday, Saturday (Days) Are you a Team Manager within a manufacturing or production environment on top of your game, looking for a new opportunity in an FMCG role? Look no further, our Eastwood Bakery is currently on the lookout for an Area Lead to join their team! Strong communication skills - able to give clear, simple direction that others can easily understand and act on Confident decision making - makes practical decisions at pace to keep work moving forward Effective coaching approach - builds capability through support, guidance, and constructive feedback Motivational leadership style - keeps teams focused, positive, and productive High emotional intelligence - able to read situations and adapt behaviour calmly and appropriately Understanding of HSE compliance activities within the workplace Experience of Lean, Six Sigma and Continuous Improvement methodologies Background in monitoring equipment compliance, with the ability to identify and resolve issues quickly Understanding of site level planning activities Proven capability in coaching and developing teams to achieve KPIs and targets, while nurturing future talent The Recipe As an Manufacturing Shift Manager at Warburtons, you will play a pivotal role in driving excellence, innovation and efficiency across your production area - whether that's bread, crumpets or our new pancake operation. Leading a dedicated team, you'll lead and oversee daily production activities, and champion our commitments to quality and safety. Our Site Did you know there are two bakery sites in Bolton (Bolton & Variety), a distribution hub, a newly built Innovation Centre, Test Bakery, and our Head Office? With major site and group initiatives underway, including our significant pancake line investment, there has never been a more exciting time to join us. Extra Dough At last and by no means least, you will want to know what your breads worth: A slice of the annual profits (discretionary profit share) Family time is important to us and we know it will be to you so you have the opportunity to purchase up to an extra weeks annual leave. Award winning pension scheme with company contributions of 7% Life assurance Products you will love along with deals and discounts for you and the family through our Extra Dough website Continued investment in your personal development Fully stocked kitchens filled with our delicious products for you to enjoy with your daily brew! Support for your health and wellbeing, including access to free physiotherapy, 24/7 access to a confidential helpline for practical advice and a comprehensive occupational health service We respect and value difference. We look to create an inclusive workplace that promotes and values diversity. Companies that are diverse in age, gender identity, race, religion, sexual orientation, physical or mental ability, ethnicity, or any other aspect which makes them unique, are proven to be better companies. More importantly, creating an environment where everyone, from any background, can do their best work, is the right thing to do.
Apr 23, 2026
Full time
Hours: 3 Crew, Days and Nights pattern, rotates over 3 weeks. Week 2 - Sunday, Monday, Tuesday (Nights) Friday, Saturday (Days) Are you a Team Manager within a manufacturing or production environment on top of your game, looking for a new opportunity in an FMCG role? Look no further, our Eastwood Bakery is currently on the lookout for an Area Lead to join their team! Strong communication skills - able to give clear, simple direction that others can easily understand and act on Confident decision making - makes practical decisions at pace to keep work moving forward Effective coaching approach - builds capability through support, guidance, and constructive feedback Motivational leadership style - keeps teams focused, positive, and productive High emotional intelligence - able to read situations and adapt behaviour calmly and appropriately Understanding of HSE compliance activities within the workplace Experience of Lean, Six Sigma and Continuous Improvement methodologies Background in monitoring equipment compliance, with the ability to identify and resolve issues quickly Understanding of site level planning activities Proven capability in coaching and developing teams to achieve KPIs and targets, while nurturing future talent The Recipe As an Manufacturing Shift Manager at Warburtons, you will play a pivotal role in driving excellence, innovation and efficiency across your production area - whether that's bread, crumpets or our new pancake operation. Leading a dedicated team, you'll lead and oversee daily production activities, and champion our commitments to quality and safety. Our Site Did you know there are two bakery sites in Bolton (Bolton & Variety), a distribution hub, a newly built Innovation Centre, Test Bakery, and our Head Office? With major site and group initiatives underway, including our significant pancake line investment, there has never been a more exciting time to join us. Extra Dough At last and by no means least, you will want to know what your breads worth: A slice of the annual profits (discretionary profit share) Family time is important to us and we know it will be to you so you have the opportunity to purchase up to an extra weeks annual leave. Award winning pension scheme with company contributions of 7% Life assurance Products you will love along with deals and discounts for you and the family through our Extra Dough website Continued investment in your personal development Fully stocked kitchens filled with our delicious products for you to enjoy with your daily brew! Support for your health and wellbeing, including access to free physiotherapy, 24/7 access to a confidential helpline for practical advice and a comprehensive occupational health service We respect and value difference. We look to create an inclusive workplace that promotes and values diversity. Companies that are diverse in age, gender identity, race, religion, sexual orientation, physical or mental ability, ethnicity, or any other aspect which makes them unique, are proven to be better companies. More importantly, creating an environment where everyone, from any background, can do their best work, is the right thing to do.
Bakery Manager - Nights This is an excellent opportunity to become part of a friendly and passionate team, working for a well-established and high-quality bakery. About the Bakery Manager job The role oversees the night-time operations of the bakery, ensuring smooth workflows, consistent product quality, and timely production. It involves hands-on bread making, developing new products, and managing a team to foster a positive, high-performing environment. Responsibilities also include efficient scheduling, maintaining food safety and hygiene standards, and providing clear handovers to ensure seamless continuity between shifts. Key tasks Be involved in leading the night-time operations of the bakery, ensuring smooth, efficient workflows, organising team tasks, maintaining production schedules, and addressing any operational issues to consistently meet output and quality targets. It requires active participation in all stages of bread and pastry production, from mixing and shaping to baking and finishing, while meeting daily demands and maintaining product consistency according to established standards. Focus on developing new bakery lines by creating, testing, and documenting recipes, ensuring that new products can be produced consistently without compromising quality. Manage and motivate a small team, providing training, supporting skill development, conducting check-ins, and addressing challenges promptly. Efficient production planning and time management including scheduling, prioritising tasks, adjusting workflows, and anticipating bottlenecks to ensure timely delivery of products. Maintain a strict food safety, hygiene, and quality standards is critical, with regular checks, accurate record-keeping, and adherence to cleaning and allergen protocols. Prepare detailed handovers to the day-shift team, recording completed and outstanding tasks, noting stock levels or equipment issues, communicating priorities, and ensuring all documentation and workspaces are in order to support seamless continuity and consistent quality. About You The successful candidate shall have experience in commercial baking and have a good understanding of various baking methods/techniques including dough mixing, oven work and finishing bakery products. Be reliable, self-motivated, and highly organised with a can-do attitude and thrive in a fast-paced, team environment. Demonstrate strong time-management and leadership skills. More details The Bakery Manager job (ref:9032) is paying £50,000 per annum according to your experience and is a nighttime shift position. The bakery is in West Sussex and is commutable from Steyning, Shoreham-by-Sea, Small Dole, Worthing, Lancing, Brighton and Cowfold and surrounding towns within West Sussex. The package includes Free food on site and parking available, 20 days of annual leave plus bank holidays. The working hours are 5 nights a week - Monday to Friday, 8:00pm to 5:00am. b3 jobs are market-leading recruiters specialising in the food and beverage manufacturing industry, both in the UK and internationally. Founded in May 2000, we are proud of our reputation for being reliable, knowledgeable and resourceful - with our unique blend of honest and professional work ethics. If this role isn't quite what you're looking for feel free to register with us Upload Your CV - Food Manufacturing Jobs in the UK. Alternate job titles Head Baker Bakery Supervisor Production Manager - Bakery Artisan Bakery Manager Bakery Team Leader Senior Baker Bakery Operations Manager Bakery Shift Manager Bakery & Production Lead
Apr 23, 2026
Full time
Bakery Manager - Nights This is an excellent opportunity to become part of a friendly and passionate team, working for a well-established and high-quality bakery. About the Bakery Manager job The role oversees the night-time operations of the bakery, ensuring smooth workflows, consistent product quality, and timely production. It involves hands-on bread making, developing new products, and managing a team to foster a positive, high-performing environment. Responsibilities also include efficient scheduling, maintaining food safety and hygiene standards, and providing clear handovers to ensure seamless continuity between shifts. Key tasks Be involved in leading the night-time operations of the bakery, ensuring smooth, efficient workflows, organising team tasks, maintaining production schedules, and addressing any operational issues to consistently meet output and quality targets. It requires active participation in all stages of bread and pastry production, from mixing and shaping to baking and finishing, while meeting daily demands and maintaining product consistency according to established standards. Focus on developing new bakery lines by creating, testing, and documenting recipes, ensuring that new products can be produced consistently without compromising quality. Manage and motivate a small team, providing training, supporting skill development, conducting check-ins, and addressing challenges promptly. Efficient production planning and time management including scheduling, prioritising tasks, adjusting workflows, and anticipating bottlenecks to ensure timely delivery of products. Maintain a strict food safety, hygiene, and quality standards is critical, with regular checks, accurate record-keeping, and adherence to cleaning and allergen protocols. Prepare detailed handovers to the day-shift team, recording completed and outstanding tasks, noting stock levels or equipment issues, communicating priorities, and ensuring all documentation and workspaces are in order to support seamless continuity and consistent quality. About You The successful candidate shall have experience in commercial baking and have a good understanding of various baking methods/techniques including dough mixing, oven work and finishing bakery products. Be reliable, self-motivated, and highly organised with a can-do attitude and thrive in a fast-paced, team environment. Demonstrate strong time-management and leadership skills. More details The Bakery Manager job (ref:9032) is paying £50,000 per annum according to your experience and is a nighttime shift position. The bakery is in West Sussex and is commutable from Steyning, Shoreham-by-Sea, Small Dole, Worthing, Lancing, Brighton and Cowfold and surrounding towns within West Sussex. The package includes Free food on site and parking available, 20 days of annual leave plus bank holidays. The working hours are 5 nights a week - Monday to Friday, 8:00pm to 5:00am. b3 jobs are market-leading recruiters specialising in the food and beverage manufacturing industry, both in the UK and internationally. Founded in May 2000, we are proud of our reputation for being reliable, knowledgeable and resourceful - with our unique blend of honest and professional work ethics. If this role isn't quite what you're looking for feel free to register with us Upload Your CV - Food Manufacturing Jobs in the UK. Alternate job titles Head Baker Bakery Supervisor Production Manager - Bakery Artisan Bakery Manager Bakery Team Leader Senior Baker Bakery Operations Manager Bakery Shift Manager Bakery & Production Lead
International Trade Compliance Manager Location: Denham, UK Working Hours: Mon Thu 08 45, Fri 08 15 Reporting to: Group Head of Compliance Engineering for Life At Martin-Baker , we don t just manufacture aerospace components; we save lives. As the world leader in ejection seats, our global supply chain is mission critical. We are looking for a decisive, solution-oriented International Trade Compliance Manager to lead our ITC function and ensure our life-saving technology reaches those who need it, without delay. The Role: Strategic Leadership & Practical Impact You aren t just a policy writer; you are the guardian of our global trade. Leading a small, dedicated team, you will take full ownership of our International Trade Compliance function. You will be the technical expert who understands that in a world of "grey" regulations, the business needs a partner who finds a way to say "yes" safely. Key Responsibilities: Team Leadership: Lead and develop a small ITC team, fostering a service-oriented culture that supports the business. Global Oversight: Take the lead on US (ITAR/EAR), UK, EU, and emerging India-specific export controls. Customs Innovation: Oversee our transition into a new era of customs compliance, including a major £1M Global Trade Solution (GTS) project to automate import/export and trade preference management. Operational Flow: Keep goods moving. From standard sales to complex technology transfers for employee travel, you ensure compliance never becomes a bottleneck. Strategic Advisory: Act as a decisive partner to the Group Head of Compliance and CFO. You don t just flag problems; you present options and recommendations. Who You Are The Expert: You have lived and breathed export controls throughout your career. You have a deep, working mastery of ITAR, EAR, and UK/EU export licensing. The Pragmatist: You understand that compliance is rarely black and white. You have the confidence to make judgements, take calculated risks within legal boundaries, and interpret law through a commercial lens. The Problem Solver: You have a "never turn them away" mindset. When faced with a complex regulation, your first thought is: "How do we make this happen?" The Communicator: You are decisive and firm, yet collaborative. You stay current with global news from tariff shifts to legislative changes and anticipate how they affect our mission. Prior experience in a highly regulated industry (e.g., Aerospace, Defence, or Automotive) is strongly preferred Why Join Us? Your work at Martin-Baker directly contributes to saving lives. We offer a collaborative environment and a standout benefits package: 9% Non-Contributory Pension (18+) The "Friday Finish": Your weekend starts at 12:15 PM every Friday. 25 Days Holiday + Bank Holidays (with an option to purchase more). Healthcare & Security: Healthcare Cash Plan and 4x Salary Life Assurance. Project Exposure: Lead a high value £1M GTS implementation. Your Interview Journey Initial Telephone Interview with your Recruitment Business Partner. First Stage (Teams) with the Hiring Manager. Final Stage (Face-to-Face) at our Denham site. How to Apply Ready to lead a world-class trade function? Hit "Apply Now," Note: This role is subject to UK Government BPSS security clearance. Applicants must have the existing right to work in the UK.
Apr 23, 2026
Full time
International Trade Compliance Manager Location: Denham, UK Working Hours: Mon Thu 08 45, Fri 08 15 Reporting to: Group Head of Compliance Engineering for Life At Martin-Baker , we don t just manufacture aerospace components; we save lives. As the world leader in ejection seats, our global supply chain is mission critical. We are looking for a decisive, solution-oriented International Trade Compliance Manager to lead our ITC function and ensure our life-saving technology reaches those who need it, without delay. The Role: Strategic Leadership & Practical Impact You aren t just a policy writer; you are the guardian of our global trade. Leading a small, dedicated team, you will take full ownership of our International Trade Compliance function. You will be the technical expert who understands that in a world of "grey" regulations, the business needs a partner who finds a way to say "yes" safely. Key Responsibilities: Team Leadership: Lead and develop a small ITC team, fostering a service-oriented culture that supports the business. Global Oversight: Take the lead on US (ITAR/EAR), UK, EU, and emerging India-specific export controls. Customs Innovation: Oversee our transition into a new era of customs compliance, including a major £1M Global Trade Solution (GTS) project to automate import/export and trade preference management. Operational Flow: Keep goods moving. From standard sales to complex technology transfers for employee travel, you ensure compliance never becomes a bottleneck. Strategic Advisory: Act as a decisive partner to the Group Head of Compliance and CFO. You don t just flag problems; you present options and recommendations. Who You Are The Expert: You have lived and breathed export controls throughout your career. You have a deep, working mastery of ITAR, EAR, and UK/EU export licensing. The Pragmatist: You understand that compliance is rarely black and white. You have the confidence to make judgements, take calculated risks within legal boundaries, and interpret law through a commercial lens. The Problem Solver: You have a "never turn them away" mindset. When faced with a complex regulation, your first thought is: "How do we make this happen?" The Communicator: You are decisive and firm, yet collaborative. You stay current with global news from tariff shifts to legislative changes and anticipate how they affect our mission. Prior experience in a highly regulated industry (e.g., Aerospace, Defence, or Automotive) is strongly preferred Why Join Us? Your work at Martin-Baker directly contributes to saving lives. We offer a collaborative environment and a standout benefits package: 9% Non-Contributory Pension (18+) The "Friday Finish": Your weekend starts at 12:15 PM every Friday. 25 Days Holiday + Bank Holidays (with an option to purchase more). Healthcare & Security: Healthcare Cash Plan and 4x Salary Life Assurance. Project Exposure: Lead a high value £1M GTS implementation. Your Interview Journey Initial Telephone Interview with your Recruitment Business Partner. First Stage (Teams) with the Hiring Manager. Final Stage (Face-to-Face) at our Denham site. How to Apply Ready to lead a world-class trade function? Hit "Apply Now," Note: This role is subject to UK Government BPSS security clearance. Applicants must have the existing right to work in the UK.
Job title: HEAD OF MARKETING SLT level: with ambition for Exec team Reporting to : COO Line manages: Social media manager and any adjacent agencies or external partners - web, design, digital etc. Location: Dalston Office, but expected to be present at all sites regularly Contract: Full Time Salary: £55k+ Who we are? The Dusty Knuckle Bakery is a purpose-driven business operating a wholesale bakery and busy cafés across North and East London. Founded in 2014, The Dusty Knuckle began by baking a handful of loaves from a shipping container in a Dalston car park. It has since grown into a permanent café and wholesale bakery supplying some of London's best food businesses, alongside a milk float, a permanent van in Highbury Fields, and a café-pizza restaurant in Haringey. Awarded Time Out's Best Bakery in London and a King's Enterprise Award in 2025, The Dusty Knuckle is about more than great food. We train young people with offending histories, or those at risk of crime, into confident, responsible professionals. Every role at TDK supports this mission. We are committed to making exceptional food using the finest ingredients, with everything produced in-house wherever possible. Why work for us? Part-bakery, part-cafe, part training-program, The Dusty Knuckle is a truly unique workplace. Join our team, and you will: be part of an expert crew with a detailed understanding of baking, cooking, hospitality and coffee have opportunities for career progression in a diverse and growing organisation with ambitions be given paid training opportunities Enjoy our staff perks; At TDK, we offer: Paid training days Additional day's holiday for every year worked Regular inhouse massages for staff Enhanced maternity and paternity Free staff food, coffee, bread and pastries every day Cycle to Work and Employee Tech Scheme Employee support and specialist third party wellbeing service Regular appraisals to develop person-specific career goals Free use of our Campervan (if over 25 and a clean UK license) Better gym membership discount Role purpose As the Head of Marketing, you will be the catalyst for keeping The Dusty Knuckle brand relevant and resonant with our customers. You'll co-design and implement the brand pack used throughout the business, owning the marketing strategy to drive customer demand and grow audience, bringing market insights into everything from new product development (NPD) efforts through to impactful events. Your role will encompass the entire customer journey: whether a visit to our cafes or a digital interaction - you will ensure all touchpoints align with our overarching brand vision, ensuring we keep customers at the very heart of our decision making and ensuring high brand standards across all our key touchpoints. Why apply for this role? Join The Dusty Knuckle as the Head of Marketing to drive consistency and excellence in our branding and marketing efforts. This role is centred on understanding the market and the customer - spotting trends and opportunities and seamlessly communicating to the world using consistent brand language that you will need to speak fluently. We are looking for someone who cherishes implementation and thrives on operational collaboration that turns innovative ideas into proactive plans/campaigns that drive sales . If you are passionate about creating meaningful connections and making a real impact, this is the perfect opportunity to lead within a socially driven organisation. This role would suit a highly competent marketeer with strong leadership attributes and a solid background in brand thinking, trend analysis and creative execution, who is passionate about driving customer-centric strategies in a socially responsible environment. Key Responsibilities: 1. Brand Development & Positioning: Help to shape and lead on executing The Dusty Knuckle's brand identity (spanning both commercial and social impact) to reflect our core values while appealing to a diverse audience. Responsibilities: Deliver a compelling brand story that resonates across all channels and audiences. Manage and lead the social media team and any external agents to ensure consistent messaging / aesthetics and engagement that aligns with the brand voice. Ensure consistency in tone, messaging, and visual identity across all channels, adapting to customer feedback and market trends. 2. Integrated Marketing Strategy: Lead the marketing calendar one year ahead and drive demand generation initiatives that enhance brand visibility and customer engagement across key opportunity trade areas (gifts, seasonal etc.). Responsibilities: Develop and execute all marketing for the company, from our usual product launches to seasonal campaigns Collaborate cross-functionally to align marketing efforts with retail operations and maximize key trading opportunities whilst aligning demand with operational capacity Bring market insight to all NPD: support the commercialization of new products through clear positioning, launch planning, operational synchronicity and performance analysis Take overall ownership for the sales impact of our marketing efforts Identify and pursue strategic collaborations and events that align with our brand and resonate with our audience 3. Customer Experience & Engagement: Ensure that the brand experience is consistently delivered across all customer touchpoints, both in person and online. Responsibilities: Design, own and implement visual merchandising and customer interactions, ensuring they maximise sales and reflect brand values. Design and implement packaging, gift presentation, and promotional materials to enhance the customer journey. Manage website performance and digital sales channels to support overall business objectives. Drive engagement through effective online marketing strategies and social media presence, aligning efforts with operations in order to convert sales - for instance click and collect, QR ordering and other customer sales strategies Deploy external agencies as necessary to maximize any digital sales, removing friction from online purchase moments 4. Data-Driven Insights, Trend analysis: Use analytics & trend analysis to inform marketing strategies and assess performance against business objectives, compiling regular reports to exec team. Responsibilities: Analyse sales data and customer feedback to refine product offerings and marketing tactics. Present actionable insights to the COO to ensure alignment with customer expectations and market trends. You must be: Analytical Thinker: Proficient in using metrics and data to drive decisions and measure outcomes. Creative Communicator: Exceptionally skilled in writing to create engaging and impactful content. Organised and Proactive: Strong project management abilities with a collaborative mindset; well organised and personable. Passionate About Food: A genuine enthusiasm for the food and hospitality industry. Socially Conscious: Engaged with societal issues and understanding their intersection with marketing; opinionated and informed. Experienced in Growth Environments: A track record of success in dynamic, fast-paced settings, ideally within a growing business. Self-Starter: Capable of working independently while knowing when to collaborate and ask for help. Culturally Savvy: Experienced in multicultural marketing and understanding diverse audiences. Discerning Palate: A keen eye for food quality and presentation, with a genuine appreciation for culinary excellence. Positive Energy: Brings enthusiasm and positivity to the team environment Instructions for application: To apply for this position please email your CV via the button below, alongside a cover letter explaining why you would like to move on from your current role and why, based on the skills required for the role, you are a good fit for this role at The Dusty Knuckle. Please make sure you put the Subject of email application 'HEAD OF MARKETING' Deadline for applications 11th May.
Apr 23, 2026
Full time
Job title: HEAD OF MARKETING SLT level: with ambition for Exec team Reporting to : COO Line manages: Social media manager and any adjacent agencies or external partners - web, design, digital etc. Location: Dalston Office, but expected to be present at all sites regularly Contract: Full Time Salary: £55k+ Who we are? The Dusty Knuckle Bakery is a purpose-driven business operating a wholesale bakery and busy cafés across North and East London. Founded in 2014, The Dusty Knuckle began by baking a handful of loaves from a shipping container in a Dalston car park. It has since grown into a permanent café and wholesale bakery supplying some of London's best food businesses, alongside a milk float, a permanent van in Highbury Fields, and a café-pizza restaurant in Haringey. Awarded Time Out's Best Bakery in London and a King's Enterprise Award in 2025, The Dusty Knuckle is about more than great food. We train young people with offending histories, or those at risk of crime, into confident, responsible professionals. Every role at TDK supports this mission. We are committed to making exceptional food using the finest ingredients, with everything produced in-house wherever possible. Why work for us? Part-bakery, part-cafe, part training-program, The Dusty Knuckle is a truly unique workplace. Join our team, and you will: be part of an expert crew with a detailed understanding of baking, cooking, hospitality and coffee have opportunities for career progression in a diverse and growing organisation with ambitions be given paid training opportunities Enjoy our staff perks; At TDK, we offer: Paid training days Additional day's holiday for every year worked Regular inhouse massages for staff Enhanced maternity and paternity Free staff food, coffee, bread and pastries every day Cycle to Work and Employee Tech Scheme Employee support and specialist third party wellbeing service Regular appraisals to develop person-specific career goals Free use of our Campervan (if over 25 and a clean UK license) Better gym membership discount Role purpose As the Head of Marketing, you will be the catalyst for keeping The Dusty Knuckle brand relevant and resonant with our customers. You'll co-design and implement the brand pack used throughout the business, owning the marketing strategy to drive customer demand and grow audience, bringing market insights into everything from new product development (NPD) efforts through to impactful events. Your role will encompass the entire customer journey: whether a visit to our cafes or a digital interaction - you will ensure all touchpoints align with our overarching brand vision, ensuring we keep customers at the very heart of our decision making and ensuring high brand standards across all our key touchpoints. Why apply for this role? Join The Dusty Knuckle as the Head of Marketing to drive consistency and excellence in our branding and marketing efforts. This role is centred on understanding the market and the customer - spotting trends and opportunities and seamlessly communicating to the world using consistent brand language that you will need to speak fluently. We are looking for someone who cherishes implementation and thrives on operational collaboration that turns innovative ideas into proactive plans/campaigns that drive sales . If you are passionate about creating meaningful connections and making a real impact, this is the perfect opportunity to lead within a socially driven organisation. This role would suit a highly competent marketeer with strong leadership attributes and a solid background in brand thinking, trend analysis and creative execution, who is passionate about driving customer-centric strategies in a socially responsible environment. Key Responsibilities: 1. Brand Development & Positioning: Help to shape and lead on executing The Dusty Knuckle's brand identity (spanning both commercial and social impact) to reflect our core values while appealing to a diverse audience. Responsibilities: Deliver a compelling brand story that resonates across all channels and audiences. Manage and lead the social media team and any external agents to ensure consistent messaging / aesthetics and engagement that aligns with the brand voice. Ensure consistency in tone, messaging, and visual identity across all channels, adapting to customer feedback and market trends. 2. Integrated Marketing Strategy: Lead the marketing calendar one year ahead and drive demand generation initiatives that enhance brand visibility and customer engagement across key opportunity trade areas (gifts, seasonal etc.). Responsibilities: Develop and execute all marketing for the company, from our usual product launches to seasonal campaigns Collaborate cross-functionally to align marketing efforts with retail operations and maximize key trading opportunities whilst aligning demand with operational capacity Bring market insight to all NPD: support the commercialization of new products through clear positioning, launch planning, operational synchronicity and performance analysis Take overall ownership for the sales impact of our marketing efforts Identify and pursue strategic collaborations and events that align with our brand and resonate with our audience 3. Customer Experience & Engagement: Ensure that the brand experience is consistently delivered across all customer touchpoints, both in person and online. Responsibilities: Design, own and implement visual merchandising and customer interactions, ensuring they maximise sales and reflect brand values. Design and implement packaging, gift presentation, and promotional materials to enhance the customer journey. Manage website performance and digital sales channels to support overall business objectives. Drive engagement through effective online marketing strategies and social media presence, aligning efforts with operations in order to convert sales - for instance click and collect, QR ordering and other customer sales strategies Deploy external agencies as necessary to maximize any digital sales, removing friction from online purchase moments 4. Data-Driven Insights, Trend analysis: Use analytics & trend analysis to inform marketing strategies and assess performance against business objectives, compiling regular reports to exec team. Responsibilities: Analyse sales data and customer feedback to refine product offerings and marketing tactics. Present actionable insights to the COO to ensure alignment with customer expectations and market trends. You must be: Analytical Thinker: Proficient in using metrics and data to drive decisions and measure outcomes. Creative Communicator: Exceptionally skilled in writing to create engaging and impactful content. Organised and Proactive: Strong project management abilities with a collaborative mindset; well organised and personable. Passionate About Food: A genuine enthusiasm for the food and hospitality industry. Socially Conscious: Engaged with societal issues and understanding their intersection with marketing; opinionated and informed. Experienced in Growth Environments: A track record of success in dynamic, fast-paced settings, ideally within a growing business. Self-Starter: Capable of working independently while knowing when to collaborate and ask for help. Culturally Savvy: Experienced in multicultural marketing and understanding diverse audiences. Discerning Palate: A keen eye for food quality and presentation, with a genuine appreciation for culinary excellence. Positive Energy: Brings enthusiasm and positivity to the team environment Instructions for application: To apply for this position please email your CV via the button below, alongside a cover letter explaining why you would like to move on from your current role and why, based on the skills required for the role, you are a good fit for this role at The Dusty Knuckle. Please make sure you put the Subject of email application 'HEAD OF MARKETING' Deadline for applications 11th May.
If you love the smell of freshly baked bread and always work with a smile, then please read on! We are looking for Head Bakers who have a passion to join the GAIL's family and for training and developing others. You should be motivated by taking charge and want to be a positive role model. With no day being the same, you must be organised and clear talking to maximise your teams' potential and to deliver our fresh food, bread and cakes to high standards whilst maintaining food safety standards. You will be proving and baking items for our beautifully presented displays and know our products and recipes inside out. Our bakeries open early so typically Kitchen Team Members will start early too - it will vary between bakeries but typically around 5:30am - 6:30am As appreciation for being a Head Baker with great execution and effective leadership, we will treat you to amazing benefits including: Free food and drink when working 50% off food and drink when not working Pension Scheme Discounts and Savings from high street retailers and restaurants 24 hour GP service Cycle to work scheme Twice yearly pay review Development programmes for you to RISE with GAIL's
Apr 22, 2026
Full time
If you love the smell of freshly baked bread and always work with a smile, then please read on! We are looking for Head Bakers who have a passion to join the GAIL's family and for training and developing others. You should be motivated by taking charge and want to be a positive role model. With no day being the same, you must be organised and clear talking to maximise your teams' potential and to deliver our fresh food, bread and cakes to high standards whilst maintaining food safety standards. You will be proving and baking items for our beautifully presented displays and know our products and recipes inside out. Our bakeries open early so typically Kitchen Team Members will start early too - it will vary between bakeries but typically around 5:30am - 6:30am As appreciation for being a Head Baker with great execution and effective leadership, we will treat you to amazing benefits including: Free food and drink when working 50% off food and drink when not working Pension Scheme Discounts and Savings from high street retailers and restaurants 24 hour GP service Cycle to work scheme Twice yearly pay review Development programmes for you to RISE with GAIL's
Job Title: Front of House Manager Location : Farmer Copleys Farm, Pontefract Salary: Competitive Job Type: Full-time, Permanent Farmer Copleys is a multi-award-winning Farm Shop, Café & Events business based in Pontefract, West Yorkshire. On the farm, we grow pumpkins, strawberries, asparagus, rhubarb, raspberries, blackberries, apples and liquorice. We operate seasonal Pick Your Own experiences and in the spring months host our flower fields. On site we have a farm shop, deli, butchery, bakery, cafe, dessertery and production kitchen. The Head of Front of House sets the tone for the entire café. Leadership, professionalism, and a friendly, welcoming attitude are essential. Success in this role is measured by team performance, operational excellence, and consistently excellent guest experiences. Role Purpose: Lead the front-of-house team to deliver exceptional customer experiences while maintaining high operational standards, professionalism, and the welcoming, cheeky, friendly spirit of Moo Café. Key Expectations: Leadership & Team Management; Lead by example at all times with professionalism, authority, and approachability. Recruit, Induct, train, and develop staff to ensure a cohesive, motivated, and customer-focused team. Maintain team accountability and resolve conflicts promptly and fairly. Keep morale high, particularly during busy shifts, while ensuring work is completed efficiently. Customer Experience; Ensure every guest receives friendly, proactive, and consistent service. Step in when needed to handle concerns or improve service quality. Encourage the team to create a welcoming, positive environment for all guests. Operational Excellence; Manage daily schedules, cleaning routines, and staff hours efficiently. Morning meetings with team Ensure compliance with health, safety, food safety, and alcohol licensing standards. Maintain operational control without compromising the customer experience - welcome and thank every customer where possible. Professional Standards; Always present yourself in a professional manner-appearance, attitude, and communication. Maintain high standards of professionalism within the team at all times. Represent Moo Café positively to staff, guests, and other departments. Collaboration & Culture; Work constructively with other departments to support café operations. Promote a love of Yorkshire food and hospitality, encouraging the same in the team. Foster a positive, welcoming, and "cheeky but trusted" atmosphere - don't cross the line! Non-Negotiables: Professionalism in leadership and team management at all times. Consistency in service standards and operational excellence. Clear communication, accountability, and fairness with the team. Benefits: Opportunity to get involved in events Company pension Great local business with good ethics 20% discount in Farm Shop Discounted menu prices while on shift Candidates with the relevant experience or job titles of: Restaurant Manager, Café Manager, Floor Manager, Service Manager, FOH Manager, FOH, Head Host/Hostess, may also be considered for this role.
Apr 22, 2026
Full time
Job Title: Front of House Manager Location : Farmer Copleys Farm, Pontefract Salary: Competitive Job Type: Full-time, Permanent Farmer Copleys is a multi-award-winning Farm Shop, Café & Events business based in Pontefract, West Yorkshire. On the farm, we grow pumpkins, strawberries, asparagus, rhubarb, raspberries, blackberries, apples and liquorice. We operate seasonal Pick Your Own experiences and in the spring months host our flower fields. On site we have a farm shop, deli, butchery, bakery, cafe, dessertery and production kitchen. The Head of Front of House sets the tone for the entire café. Leadership, professionalism, and a friendly, welcoming attitude are essential. Success in this role is measured by team performance, operational excellence, and consistently excellent guest experiences. Role Purpose: Lead the front-of-house team to deliver exceptional customer experiences while maintaining high operational standards, professionalism, and the welcoming, cheeky, friendly spirit of Moo Café. Key Expectations: Leadership & Team Management; Lead by example at all times with professionalism, authority, and approachability. Recruit, Induct, train, and develop staff to ensure a cohesive, motivated, and customer-focused team. Maintain team accountability and resolve conflicts promptly and fairly. Keep morale high, particularly during busy shifts, while ensuring work is completed efficiently. Customer Experience; Ensure every guest receives friendly, proactive, and consistent service. Step in when needed to handle concerns or improve service quality. Encourage the team to create a welcoming, positive environment for all guests. Operational Excellence; Manage daily schedules, cleaning routines, and staff hours efficiently. Morning meetings with team Ensure compliance with health, safety, food safety, and alcohol licensing standards. Maintain operational control without compromising the customer experience - welcome and thank every customer where possible. Professional Standards; Always present yourself in a professional manner-appearance, attitude, and communication. Maintain high standards of professionalism within the team at all times. Represent Moo Café positively to staff, guests, and other departments. Collaboration & Culture; Work constructively with other departments to support café operations. Promote a love of Yorkshire food and hospitality, encouraging the same in the team. Foster a positive, welcoming, and "cheeky but trusted" atmosphere - don't cross the line! Non-Negotiables: Professionalism in leadership and team management at all times. Consistency in service standards and operational excellence. Clear communication, accountability, and fairness with the team. Benefits: Opportunity to get involved in events Company pension Great local business with good ethics 20% discount in Farm Shop Discounted menu prices while on shift Candidates with the relevant experience or job titles of: Restaurant Manager, Café Manager, Floor Manager, Service Manager, FOH Manager, FOH, Head Host/Hostess, may also be considered for this role.
If you love the smell of freshly baked bread and always work with a smile, then please read on! We are looking for Head Bakers who have a passion to join the GAIL's family and for training and developing others . You should be motivated by taking charge and want to be a positive role model. With no day being the same, you must be organised and clear talking to maximise your teams' potential and to deliver our fresh food, bread and cakes to high standards whilst maintaining food safety standards. You will be proving and baking items for our beautifully presented displays and know our products and recipes inside out. Our bakeries open early so typically Kitchen Team Members will start early too - it will vary between bakeries but typically around 5:30am - 6:30am As appreciation for being a Head Baker with great execution and effective leadership, we will treat you to amazing benefits including: Free food and drink when working 50% off food and drink when not working Pension Scheme Discounts and Savings from high-street retailers and restaurants 24 hour GP service Cycle to work scheme Twice yearly pay review Development programmes for you to RISE with GAIL's
Apr 21, 2026
Full time
If you love the smell of freshly baked bread and always work with a smile, then please read on! We are looking for Head Bakers who have a passion to join the GAIL's family and for training and developing others . You should be motivated by taking charge and want to be a positive role model. With no day being the same, you must be organised and clear talking to maximise your teams' potential and to deliver our fresh food, bread and cakes to high standards whilst maintaining food safety standards. You will be proving and baking items for our beautifully presented displays and know our products and recipes inside out. Our bakeries open early so typically Kitchen Team Members will start early too - it will vary between bakeries but typically around 5:30am - 6:30am As appreciation for being a Head Baker with great execution and effective leadership, we will treat you to amazing benefits including: Free food and drink when working 50% off food and drink when not working Pension Scheme Discounts and Savings from high-street retailers and restaurants 24 hour GP service Cycle to work scheme Twice yearly pay review Development programmes for you to RISE with GAIL's
Rich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich's is a global leader with a focus on everything that family makes possible. Rich's -Infinite Possibilities. One Family. Location: Andover, GB, SP11 8EZ PURPOSE STATEMENT To build long term trusted partnerships across a portfolio of customers, delivering against a set of KPI's at NSV, GM, Distribution and share. This role is about owning and managing a scope of customers, independently creating a clear business plan in line with the AOP to deliver channel strategy outcomes. Develop a clear set of customer strategies in line with the channel/BU strategy. Creating plans that deliver against a set of market and customer growth assumptions; able to solve the complex problem of customer delivery in challenging, new or established channels. Implement customer focused growth solutions to enable attainment of budget and stretch revenue and profit targets. Accountable to the Business Unit Head on your scope of customers; build, course correct and deliver to ensure delivery of agreed KPI's, budgets and outcomes. Take ownership of the contact structure across customers at multiple levels to ensure that short- and long-term plans are delivered and customers view us as the 'trusted first choice' in their category. Own the insights and selling stories that deliver outcomes in year and beyond, owning the category partnership between Rich's and the customer. Own the role, finding alternative solutions when monthly, quarterly or yearly delivery is challenged; proactive not consequential. Communicate effectively and pro actively with all internal functions-production, supply chain, technical, new product development, finance, marketing, and category management-to ensure that we deliver the needs on time for customers in line with Rich internal process. Be a proactive team player in the Business Unit, supporting direction and delivery across all customers and being proactive in the strategic development of the plan. Be the voice of the customer, active in stores and with the customer, doing what it takes to deliver and being known for doing so. KNOWLEDGE/SKILLS/EXPERIENCE Critical Excellent interpersonal and relationship management skills. Ability to operate on own initiative and make well thought through decisions under pressure. Can source, interpret and create insight behind customer and market data. Using insight and market data, has the ability to create and deliver compelling customer presentations to positively influence customer decisions. Can demonstrate an ability to develop customer relationships and build revenue and profit therefrom. Is able to build customer relationships at all levels and call on wider internal teams where needed. Adaptable and resilient. Strong negotiation skills gained in an FMCG commercial environment. Experience of working with R&D and the process of bringing a product to market. Ability to operate at pace in a fast moving environment. Where appropriate, a strong understanding of capital based solution management. Contacts and network across associated marketplace. Leading and managing projects to a successful implementation. Good knowledge of the food industry. Understands the Joint Business Planning process and how to agree and implement plans with shared objectives. Proven track record in insight based solution selling. Rich Products Corporation welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. BRINGING YOUR BEST SELF TO WORK. As a family owned company, caring for our associates-their whole selves-is a top priority. That's why we provide benefits and tools to help our people balance the integration of work and life: Competitive compensation Paid time off Parental leave Family planning support Associate resource groups Volunteering & community impact opportunities Holiday gatherings and in house taste tests (we are a food company after all)! It's all part of how we support our family of associates. Because in the company of family, all things are possible.
Apr 21, 2026
Full time
Rich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich's is a global leader with a focus on everything that family makes possible. Rich's -Infinite Possibilities. One Family. Location: Andover, GB, SP11 8EZ PURPOSE STATEMENT To build long term trusted partnerships across a portfolio of customers, delivering against a set of KPI's at NSV, GM, Distribution and share. This role is about owning and managing a scope of customers, independently creating a clear business plan in line with the AOP to deliver channel strategy outcomes. Develop a clear set of customer strategies in line with the channel/BU strategy. Creating plans that deliver against a set of market and customer growth assumptions; able to solve the complex problem of customer delivery in challenging, new or established channels. Implement customer focused growth solutions to enable attainment of budget and stretch revenue and profit targets. Accountable to the Business Unit Head on your scope of customers; build, course correct and deliver to ensure delivery of agreed KPI's, budgets and outcomes. Take ownership of the contact structure across customers at multiple levels to ensure that short- and long-term plans are delivered and customers view us as the 'trusted first choice' in their category. Own the insights and selling stories that deliver outcomes in year and beyond, owning the category partnership between Rich's and the customer. Own the role, finding alternative solutions when monthly, quarterly or yearly delivery is challenged; proactive not consequential. Communicate effectively and pro actively with all internal functions-production, supply chain, technical, new product development, finance, marketing, and category management-to ensure that we deliver the needs on time for customers in line with Rich internal process. Be a proactive team player in the Business Unit, supporting direction and delivery across all customers and being proactive in the strategic development of the plan. Be the voice of the customer, active in stores and with the customer, doing what it takes to deliver and being known for doing so. KNOWLEDGE/SKILLS/EXPERIENCE Critical Excellent interpersonal and relationship management skills. Ability to operate on own initiative and make well thought through decisions under pressure. Can source, interpret and create insight behind customer and market data. Using insight and market data, has the ability to create and deliver compelling customer presentations to positively influence customer decisions. Can demonstrate an ability to develop customer relationships and build revenue and profit therefrom. Is able to build customer relationships at all levels and call on wider internal teams where needed. Adaptable and resilient. Strong negotiation skills gained in an FMCG commercial environment. Experience of working with R&D and the process of bringing a product to market. Ability to operate at pace in a fast moving environment. Where appropriate, a strong understanding of capital based solution management. Contacts and network across associated marketplace. Leading and managing projects to a successful implementation. Good knowledge of the food industry. Understands the Joint Business Planning process and how to agree and implement plans with shared objectives. Proven track record in insight based solution selling. Rich Products Corporation welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. BRINGING YOUR BEST SELF TO WORK. As a family owned company, caring for our associates-their whole selves-is a top priority. That's why we provide benefits and tools to help our people balance the integration of work and life: Competitive compensation Paid time off Parental leave Family planning support Associate resource groups Volunteering & community impact opportunities Holiday gatherings and in house taste tests (we are a food company after all)! It's all part of how we support our family of associates. Because in the company of family, all things are possible.
If you love the smell of freshly baked bread and always work with a smile, then please read on! We are looking for Head Bakers who have a passion to join the GAIL's family and for training and developing others . You should be motivated by taking charge and want to be a positive role model. With no day being the same, you must be organised and clear talking to maximise your teams' potential and to deliver our fresh food, bread and cakes to high standards whilst maintaining food safety standards. You will be proving and baking items for our beautifully presented displays and know our products and recipes inside out. Our bakeries open early so typically Kitchen Team Members will start early too - it will vary between bakeries but typically around 5:30am - 6:30am As appreciation for being a Head Baker with great execution and effective leadership, we will treat you to amazing benefits including: Free food and drink when working 50% off food and drink when not working Pension Scheme Discounts and Savings from high-street retailers and restaurants 24 hour GP service Cycle to work scheme Twice yearly pay review Development programmes for you to RISE with GAIL's
Apr 21, 2026
Full time
If you love the smell of freshly baked bread and always work with a smile, then please read on! We are looking for Head Bakers who have a passion to join the GAIL's family and for training and developing others . You should be motivated by taking charge and want to be a positive role model. With no day being the same, you must be organised and clear talking to maximise your teams' potential and to deliver our fresh food, bread and cakes to high standards whilst maintaining food safety standards. You will be proving and baking items for our beautifully presented displays and know our products and recipes inside out. Our bakeries open early so typically Kitchen Team Members will start early too - it will vary between bakeries but typically around 5:30am - 6:30am As appreciation for being a Head Baker with great execution and effective leadership, we will treat you to amazing benefits including: Free food and drink when working 50% off food and drink when not working Pension Scheme Discounts and Savings from high-street retailers and restaurants 24 hour GP service Cycle to work scheme Twice yearly pay review Development programmes for you to RISE with GAIL's
ABOUT THE ROLE This role will support the long term food vision and annual plans by responding to commercial briefs through the development and improvement of food concepts. The role is very much a collaborative one with day to day involvement with many teams within the Gail's business and wider group. The responsibilities of the role fall within three main pillars, Seasonal Launches, Ongoing Strategy, Creative Direction. seasonal Food Launches • Provide pen and paper creative responses to commercial briefs from the business throughout our 5 seasonal launchers per year • Develop concepts and recipes across cakes, savouries, and sandwiches • Support head of food concepts throughout concept development process from ideation through to launch • Steward all food launches through development phases from a food, packaging and bakery execution perspective • Work with food and L&D teams to develop training materials that ensure concepts are executed to exceptional quality standards across our bakeries. • Protect the purity of concept through development phases with manufacturing partners • Lead initial packaging and equipment concept research and ideation • Respond to the needs of the business in defining and supporting quality standards, troubleshooting Strategy • Project manage strategic, collaborative and continuous food driven improvement projects in collaboration with our partners from a 2-5 year perspective • Contribute and advise appropriate kitchen & equipment improvements that support longer term concept appetite • Work closely with Bread and Coffee teams to ensure strategic alignment • Work closely with our manufacturing partners to align manufacturing capabilities and feasibility with Gail's food appetite Creative • Contribute and define creative direction of visual merchandising and sampling solutions • Arrange and present internal tasting sessions to inspire and contribute towards ideation process • Provide creative reviews of the global baking landscape to inspire and inform strategic and creative decision ARE YOU THE MISSING INGREDIENT 5+ years experience in a food business Food manufacturing experience A deep understanding and passion for food and baking Kitchen and/or baking experience highly desirable Ability to project manage complex cross departmental projects Excellent relationship management skills A good understanding of food safety fundamentals BENEFITS BAKED IN Free food and drink when working 50% off food and drink when not working 33 days holiday Pension Scheme Discounts and Savings from high-street retailers and restaurants 24 hour GP service Cycle to work scheme Development programmes for you to RISE with GAIL's
Apr 20, 2026
Full time
ABOUT THE ROLE This role will support the long term food vision and annual plans by responding to commercial briefs through the development and improvement of food concepts. The role is very much a collaborative one with day to day involvement with many teams within the Gail's business and wider group. The responsibilities of the role fall within three main pillars, Seasonal Launches, Ongoing Strategy, Creative Direction. seasonal Food Launches • Provide pen and paper creative responses to commercial briefs from the business throughout our 5 seasonal launchers per year • Develop concepts and recipes across cakes, savouries, and sandwiches • Support head of food concepts throughout concept development process from ideation through to launch • Steward all food launches through development phases from a food, packaging and bakery execution perspective • Work with food and L&D teams to develop training materials that ensure concepts are executed to exceptional quality standards across our bakeries. • Protect the purity of concept through development phases with manufacturing partners • Lead initial packaging and equipment concept research and ideation • Respond to the needs of the business in defining and supporting quality standards, troubleshooting Strategy • Project manage strategic, collaborative and continuous food driven improvement projects in collaboration with our partners from a 2-5 year perspective • Contribute and advise appropriate kitchen & equipment improvements that support longer term concept appetite • Work closely with Bread and Coffee teams to ensure strategic alignment • Work closely with our manufacturing partners to align manufacturing capabilities and feasibility with Gail's food appetite Creative • Contribute and define creative direction of visual merchandising and sampling solutions • Arrange and present internal tasting sessions to inspire and contribute towards ideation process • Provide creative reviews of the global baking landscape to inspire and inform strategic and creative decision ARE YOU THE MISSING INGREDIENT 5+ years experience in a food business Food manufacturing experience A deep understanding and passion for food and baking Kitchen and/or baking experience highly desirable Ability to project manage complex cross departmental projects Excellent relationship management skills A good understanding of food safety fundamentals BENEFITS BAKED IN Free food and drink when working 50% off food and drink when not working 33 days holiday Pension Scheme Discounts and Savings from high-street retailers and restaurants 24 hour GP service Cycle to work scheme Development programmes for you to RISE with GAIL's
Dental Reception Manager Location: Marylebone, London Salary: £33,000 to £36,000 per annum Role Type: Full-Time Lead with Care in a Practice Where Dentistry Meets Wellness. Our client believes a beautiful smile begins with genuine care, for their patients and for their team. Located just moments from Baker Street station, their calm and modern private practice blends wellness, professionalism, and innovation. They are currently seeking a confident, experienced, and proactive Reception Manager to take charge of their reception team. This is a key leadership position suited for someone who thrives on structure, teamwork, and consistently delivering an exceptional patient experience. The Role As the Reception Manager, you will spearhead all front-of-house operations, ensure the smooth day-to-day running of our client's practice and inspire your team to deliver exceptional service. You'll collaborate closely with their Practice Manager, Treatment Coordinator, Marketing, and Clinicians to support patient flow, convert new leads, and maintain their esteemed reputation for care. This is not merely a reception role; it's an opportunity to lead, coach, and enhance performance across the front desk. Key Responsibilities: Deliver a warm, professional welcome to all patients, in person, on the phone, and via email. Lead, support, and train the reception team to maintain high standards in communication and service. Coordinate diaries with the Practice Manager, Clinicians, and TCO to ensure smooth patient flow. Manage new patient enquiries, logging, tracking, and converting leads with the TCO. Monitor performance KPIs, including conversion rates and reviews collected. What a Typical Day Looks Like You'll kick off your day by reviewing the diary and preparing for the morning huddle. Throughout the day, you'll welcome patients, support your team, handle referrals and enquiries, follow up on payments, and maintain clear communication with Clinicians, the Treatment Coordinator, and the Practice Manager, all while ensuring a calm and professional environment. What They're Looking For: Minimum 3 years' experience in a private dental reception. Strong leadership skills, with the ability to coach, motivate, and guide a small team. Excellent patient management skills, ensuring a supportive experience for patients. Proficiency with dental software (Dentally preferred). Strong knowledge of private dentistry and treatment processes. Calm, polished, and organised, particularly under pressure. Financial administration experience, including debt management, invoicing, or familiarity with wellness-focused practices is a plus. Why You'll Love Working With Our Client: Enjoy your birthday off to celebrate your day your way. Benefit from in-house training provided by award-winning Clinicians. Receive fully supported external CPD opportunities. Work in a calm, wellness-focused environment in Marylebone with excellent transport links. Join a supportive, values-driven team culture - Positive, Curious, Respectful, Community-driven, WOW Creators. How to Apply To apply, please send your CV. Our client celebrates diversity and are committed to creating an inclusive workplace for all. Join our client and contribute to a practice where patients' needs are always at the heart of what they do!
Apr 20, 2026
Full time
Dental Reception Manager Location: Marylebone, London Salary: £33,000 to £36,000 per annum Role Type: Full-Time Lead with Care in a Practice Where Dentistry Meets Wellness. Our client believes a beautiful smile begins with genuine care, for their patients and for their team. Located just moments from Baker Street station, their calm and modern private practice blends wellness, professionalism, and innovation. They are currently seeking a confident, experienced, and proactive Reception Manager to take charge of their reception team. This is a key leadership position suited for someone who thrives on structure, teamwork, and consistently delivering an exceptional patient experience. The Role As the Reception Manager, you will spearhead all front-of-house operations, ensure the smooth day-to-day running of our client's practice and inspire your team to deliver exceptional service. You'll collaborate closely with their Practice Manager, Treatment Coordinator, Marketing, and Clinicians to support patient flow, convert new leads, and maintain their esteemed reputation for care. This is not merely a reception role; it's an opportunity to lead, coach, and enhance performance across the front desk. Key Responsibilities: Deliver a warm, professional welcome to all patients, in person, on the phone, and via email. Lead, support, and train the reception team to maintain high standards in communication and service. Coordinate diaries with the Practice Manager, Clinicians, and TCO to ensure smooth patient flow. Manage new patient enquiries, logging, tracking, and converting leads with the TCO. Monitor performance KPIs, including conversion rates and reviews collected. What a Typical Day Looks Like You'll kick off your day by reviewing the diary and preparing for the morning huddle. Throughout the day, you'll welcome patients, support your team, handle referrals and enquiries, follow up on payments, and maintain clear communication with Clinicians, the Treatment Coordinator, and the Practice Manager, all while ensuring a calm and professional environment. What They're Looking For: Minimum 3 years' experience in a private dental reception. Strong leadership skills, with the ability to coach, motivate, and guide a small team. Excellent patient management skills, ensuring a supportive experience for patients. Proficiency with dental software (Dentally preferred). Strong knowledge of private dentistry and treatment processes. Calm, polished, and organised, particularly under pressure. Financial administration experience, including debt management, invoicing, or familiarity with wellness-focused practices is a plus. Why You'll Love Working With Our Client: Enjoy your birthday off to celebrate your day your way. Benefit from in-house training provided by award-winning Clinicians. Receive fully supported external CPD opportunities. Work in a calm, wellness-focused environment in Marylebone with excellent transport links. Join a supportive, values-driven team culture - Positive, Curious, Respectful, Community-driven, WOW Creators. How to Apply To apply, please send your CV. Our client celebrates diversity and are committed to creating an inclusive workplace for all. Join our client and contribute to a practice where patients' needs are always at the heart of what they do!
