240 jobs found

A career without limits As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit. The role: Product Owner - CRM You'll be part of the Commercial directorate within eCommerce & Platforms, leading product teams developing our CRM ecosystem, across our current platforms and new Digital Customer Experience initiative. This area plays an important role in bringing together customer needs, commercial priorities and technology to deliver meaningful customer and business value. What you'll do: Work with the CRM Tribe Lead and key stakeholders across Commercial and Customer to define goals, shape the product vision and create features that represent business value Own, maintain and effectively prioritise product backlogs, balancing business strategy with customer needs. You will proactively generate your own backlog and be able to champion these initiatives in conjunction with managing an inbound stream of work items Research and analyse customer data and feedback, taking new features from initial idea through to execution Take accountability for the digital experience in your product area, ensuring the experience is seamless and agentic first for both colleagues and customers Write clear user stories and acceptance criteria, ensuring requirements are refined and understood ahead of upcoming sprints Continuously analyse impact, scope and dependencies, working with Product Owners, Technical Leads and development teams Coordinate development activities and release planning with product development teams Participate in sprint planning, demonstrations, retrospectives and daily stand-ups, helping teams understand requirements and providing feedback on delivery Support the resolution of issues encountered throughout the development process Identify opportunities to improve existing processes and drive improvements forward Provide clear product development updates to management and stakeholders Organise and lead Sprint Review sessions, presenting outcomes to wider stakeholders Act as final approver for artefacts moving into production Facilitate discovery workshops with business stakeholders to define product requirements Ensure programme delivery milestones are achieved on time and to the required quality What you'll bring to British Airways: Good knowledge of the agile software delivery lifecycle, architecture or delivery methodologies Confidence communicating with a range of stakeholders and using data, insight and customer impact to make a compelling case Strong analytical skills with the ability to use analytics data to inform product decisions Strong storytelling and communication skills Clear understanding of iterative development and the product lifecycle Ability to lead and inspire a team around a clear product vision Customer-focused mindset and a proactive approach to improving customer and colleague experiences Strong business acumen, critical thinking and analytical capability Ability to balance competing stakeholder requirements and exercise good judgement Highly organised approach with excellent attention to detail Resilience and the ability to make sound decisions in a fast-moving environment Strong commitment to excellence, integrity and transparency Collaborative approach across teams and departments Strong ownership of delivery, goals and outcomes Your experience: 3+ years' experience working in a digital product-driven environment, preferably within customer-facing eCommerce or CRM Experience working with or leading development on Salesforce Understanding and experience of eCommerce platforms, architecture and customer journey best practice Broad understanding of digital disciplines, with experience across at least four areas such as digital analytics, product management, user experience research, UX and UI design, content production and management, optimisation, and technology development and delivery Experience using Adobe Analytics or similar digital analytics tools What we offer: We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.

We are currently looking for an experienced Buyer to join the team at cardfactory, focusing on card and gift wrap. This is a fast paced, fun environment where you will help our customers to celebrate life's moments as part of a team who deliver new and exciting product ranges. In this role, you'll play an integral role in a fast-paced commercial environment. You will build and manage your own customer focused product ranges, taking ownership of the range plan to deliver commercially sound product selections that meet the requirements of the category strategy. Your new and exciting product ranges will meet customer needs and help deliver financial targets. You will be based onsite at our Head office in Wakefield, the demands of this role require you to be onsite around 3 days per week with the remainder from home. Main Responsibilities Identify and deliver commercially viable new product opportunities that meet customer needs. Own the P&L for your categories, driving sales, profit and strategic range planning. Create clear range briefs and work collaboratively with Design, Marketing and other key teams. Build strong supplier relationships, leading negotiations and ensuring quality, sustainability and compliance. Manage the product development process and Critical Path from concept to launch, addressing risks proactively. The Ideal Candidate Previous buying experience delivering sales and profit growth within a product-led retail environment. Buying background in Home, Gifting, Occasion or Fashion preferred, with a strong creative eye for product. Experience working within the Greeting Cards industry would be preferred. Skilled in supplier management, critical path management and cross-functional collaboration. Excellent communication, relationship-building and commercial decision-making skills. Ambitious, adaptable and confident with Microsoft Office, with desire to develop people management skills. There is no fixed closing date for this role, so we encourage you to apply early as we may close the vacancy once we've received enough applications.

Lead the Chiswick restaurant as General Manager, fostering a positive, community-focused environment to deliver exceptional "old-school hospitality." Drive team development, operational excellence, and sales growth, ensuring customer loyalty and meeting commercial KPIs while upholding company standards and team welfare. General Manager - ChiswickWhat we offer You: £42,000 - 53,700 OTE (basic salary, plus service charge - our data says you can earn between £1 to £5 per hour on top of your pay) Service charge split equally (100% goes to the employees) Bonus scheme Guaranteed full time contracted hours Complimentary team food & soft drinks while on shift VIB (Very Important Burgers) - £100/month, food & drink allowance off shift Your birthday off work, fully paid 28 days holiday (inclusive of bank holidays) Up to £1000 "Refer a Friend" scheme (T&C apply) Access to online 24/7 GP Hospitality, retail and gym membership discounts Cycle to work scheme Enhanced company sick pay, after your 2nd year with Honest Enhanced maternity or paternity pay, after your 1st year with Honest Craft Exchange Programme - where you can get paid for jobs around Honest that you may have an interest, for example sign-writing, social media, etc. The role and You: We're looking for a General Manager to join one of our local community sites, Chiswick. We want someone who is ready to lead a team using their positive energy, passion and humility. We host our customers just like we host our family, and we always give our 100% to create that memorable experience, which we call an "old-school hospitality". This is even more important when your customers are all local, and are loyal when they know they are looked after. As a General Manager at Honest you'll show real pride and ownership of your restaurant and you will be proud to be a part of and support your local community. In addition to being a talented and hardworking General Manager, you will be fully embracing leadership responsibilities by leading from the frontline and constantly coaching and guiding your team to success. You will be working closely with your Head Chef and wider management team to ensure meeting company KPI's, standards and efficiency as well as your team's happiness and welfare. We want you to help generate a culture of loyalty, positivity and opportunity whilst recognising the positive impact you can have on your team and consumers. As a General Manager you will be reporting to Operations Manager and you will create strong, professional relationships with other restaurant's teams as well the Support Office team. Areas of responsibility: Managing and developing your team Managing Food Safety and Health & Safety compliance Recruitment & training Meeting set KPI's Commerciality and COGS management Compliance & Reporting Driving sales growth through constant improvement to the service and restaurant's performance We believe in equal access to support and opportunity that exists for all. We celebrate our differences and want you to help us to continually strive for diversity, inclusivity and a warm welcome for everyone.This means your name, age, race or gender doesn't need to be on your CV. If you'd rather take it off, that's good with us.

Lead the Chiswick restaurant as General Manager, fostering a positive, community-focused environment to deliver exceptional "old-school hospitality." Drive team development, operational excellence, and sales growth, ensuring customer loyalty and meeting commercial KPIs while upholding company standards and team welfare. General Manager - ChiswickWhat we offer You: £42,000 - 53,700 OTE (basic salary, plus service charge - our data says you can earn between £1 to £5 per hour on top of your pay) Service charge split equally (100% goes to the employees) Bonus scheme Guaranteed full time contracted hours Complimentary team food & soft drinks while on shift VIB (Very Important Burgers) - £100/month, food & drink allowance off shift Your birthday off work, fully paid 28 days holiday (inclusive of bank holidays) Up to £1000 "Refer a Friend" scheme (T&C apply) Access to online 24/7 GP Hospitality, retail and gym membership discounts Cycle to work scheme Enhanced company sick pay, after your 2nd year with Honest Enhanced maternity or paternity pay, after your 1st year with Honest Craft Exchange Programme - where you can get paid for jobs around Honest that you may have an interest, for example sign-writing, social media, etc. The role and You: We're looking for a General Manager to join one of our local community sites, Chiswick. We want someone who is ready to lead a team using their positive energy, passion and humility. We host our customers just like we host our family, and we always give our 100% to create that memorable experience, which we call an "old-school hospitality". This is even more important when your customers are all local, and are loyal when they know they are looked after. As a General Manager at Honest you'll show real pride and ownership of your restaurant and you will be proud to be a part of and support your local community. In addition to being a talented and hardworking General Manager, you will be fully embracing leadership responsibilities by leading from the frontline and constantly coaching and guiding your team to success. You will be working closely with your Head Chef and wider management team to ensure meeting company KPI's, standards and efficiency as well as your team's happiness and welfare. We want you to help generate a culture of loyalty, positivity and opportunity whilst recognising the positive impact you can have on your team and consumers. As a General Manager you will be reporting to Operations Manager and you will create strong, professional relationships with other restaurant's teams as well the Support Office team. Areas of responsibility: Managing and developing your team Managing Food Safety and Health & Safety compliance Recruitment & training Meeting set KPI's Commerciality and COGS management Compliance & Reporting Driving sales growth through constant improvement to the service and restaurant's performance We believe in equal access to support and opportunity that exists for all. We celebrate our differences and want you to help us to continually strive for diversity, inclusivity and a warm welcome for everyone.This means your name, age, race or gender doesn't need to be on your CV. If you'd rather take it off, that's good with us.

Summary of Position Responsible for providing onsite service and support to customers. Acts as mobile field service engineer on assigned open tickets to resolve customer affecting technical issues in a timely fashion in order to maintain maximum customer satisfaction. Targets & Outcomes Meet all target Response times and KPI's Increase service profitability through efficient stock and call management Attitude and Persistence A positive bright and cheerful personality with a mature attitude to work. Excellent verbal and written communication skills. Confidence in dealing with external and internal customers at all levels. Organised, with solid attention to detail and a strong ability to prioritise key objectives during the busy working day. Has an enquiring mind, questions and challenges established methods, always seeks to streamline and simplify, seeks to add value at every opportunity A pro-active "can do" approach, keen to take ownership of projects and issues and follow through to full conclusion. Ability to use initiative and work without direct supervision, but also a team player that recognises and encourages the contribution of others and can share workload when required. Flexibility and adaptability to meet business requirements, particularly during busy periods when overtime may be required. Responsibilities Be conversant with the Company Service Call Control systems and in particular the escalation procedure. Carry out Minimum Call Procedure on every Service Call as per the issued guide lines. Communicate with the Helpdesk ProActive coordinator if you are not able to complete the call within one and half hours of arrival at site or if you have been asked to look at another machine or issue. Complete service calls via Link-in connection with all correct details. Including part numbers for return to fit bookings. And correct meter readings. Return all parts for warranty; Kyocera, Canon etc. or where asked for, Konica Minolta; back to the Head Office SDD. Along with the warranty sheet, samples and list prints. Maintain tool kit to a sufficient level enabling Standards to be upheld. Including issued technology e.g. tablets and phones. Arrive at first Service Call by 09.00 (unless otherwise agreed by the Field Service Manager/Helpdesk Manager). Accept last Service Call to 16.30 (unless it is agreed by the Field Service Manager/Helpdesk Manager that the Service Call cannot reasonably be completed that day) Respond within specific Response Time constraint Call before going to clients, to ascertain whether you can clear the call over the phone or advise them you are on route. Observe correct Static Electricity prevention precautions when transporting, storing and handling static sensitive printed circuit boards. Understand in full all the relevant tools that we use for meter readings and maintenance support. Including PPA, CSRC and e-maintenance. Observe relevant Health and Safety Law, risk assessments a per issued guides Ensure that your attendance is recorded at reception when visiting customer premises, that you observe the correct standard of dress as laid done in the company guide and maintain appearance to an acceptable level whilst employed on Company business Complete any relevant training, whether machine, solution or IT as set out by the Field Service Manager, within the set time frame agreed. And then to maintain that knowledge to the best of your abilities. This will also form part of your progression within the SDD and career path. Be ProActive at all times, make sure there isn't anything else you can do before leaving site. Maintain and use all relevant online support tools and sites to enable you to fix any issue. Any other suitable activity as designated by the ProActive Service Delivery department. Including Installations, helpdesk support, workshop support (PDI) Understand and maintain what Principal's portfolio of products and services are. Pass on any relative leads to sales via the correct procedure. Provide initial support on any software product loaded on a device within the Principal Portfolio and pass to Software Consultants if escalation of faults are needed. Skills Requirements Hardware trained on Kyocera/Canon/Konica Minolta Knowledge and understanding of Microsoft networks Experience with DHCP, DNS, TCP/IP, LDAP, Active Directory Understanding of Print Management and Document Management software products Konica Minolta and Canon accreditations must have been achieved to professional level and intermediate respectively Desirable MCP/COMPTIA certification Equitrac/Papercut/PCounter experience Training on HP/Samsung Equipment would be of benefit

Summary of Position Responsible for providing onsite service and support to customers. Acts as mobile field service engineer on assigned open tickets to resolve customer affecting technical issues in a timely fashion in order to maintain maximum customer satisfaction. Targets & Outcomes Meet all target Response times and KPI's Increase service profitability through efficient stock and call management Attitude and Persistence A positive bright and cheerful personality with a mature attitude to work. Excellent verbal and written communication skills. Confidence in dealing with external and internal customers at all levels. Organised, with solid attention to detail and a strong ability to prioritise key objectives during the busy working day. Has an enquiring mind, questions and challenges established methods, always seeks to streamline and simplify, seeks to add value at every opportunity A pro-active "can do" approach, keen to take ownership of projects and issues and follow through to full conclusion. Ability to use initiative and work without direct supervision, but also a team player that recognises and encourages the contribution of others and can share workload when required. Flexibility and adaptability to meet business requirements, particularly during busy periods when overtime may be required. Responsibilities Be conversant with the Company Service Call Control systems and in particular the escalation procedure. Carry out Minimum Call Procedure on every Service Call as per the issued guide lines. Communicate with the Helpdesk ProActive coordinator if you are not able to complete the call within one and half hours of arrival at site or if you have been asked to look at another machine or issue. Complete service calls via Link-in connection with all correct details. Including part numbers for return to fit bookings. And correct meter readings. Return all parts for warranty; Kyocera, Canon etc. or where asked for, Konica Minolta; back to the Head Office SDD. Along with the warranty sheet, samples and list prints. Maintain tool kit to a sufficient level enabling Standards to be upheld. Including issued technology e.g. tablets and phones. Arrive at first Service Call by 09.00 (unless otherwise agreed by the Field Service Manager/Helpdesk Manager). Accept last Service Call to 16.30 (unless it is agreed by the Field Service Manager/Helpdesk Manager that the Service Call cannot reasonably be completed that day) Respond within specific Response Time constraint Call before going to clients, to ascertain whether you can clear the call over the phone or advise them you are on route. Observe correct Static Electricity prevention precautions when transporting, storing and handling static sensitive printed circuit boards. Understand in full all the relevant tools that we use for meter readings and maintenance support. Including PPA, CSRC and e-maintenance. Observe relevant Health and Safety Law, risk assessments a per issued guides Ensure that your attendance is recorded at reception when visiting customer premises, that you observe the correct standard of dress as laid done in the company guide and maintain appearance to an acceptable level whilst employed on Company business Complete any relevant training, whether machine, solution or IT as set out by the Field Service Manager, within the set time frame agreed. And then to maintain that knowledge to the best of your abilities. This will also form part of your progression within the SDD and career path. Be ProActive at all times, make sure there isn't anything else you can do before leaving site. Maintain and use all relevant online support tools and sites to enable you to fix any issue. Any other suitable activity as designated by the ProActive Service Delivery department. Including Installations, helpdesk support, workshop support (PDI) Understand and maintain what Principal's portfolio of products and services are. Pass on any relative leads to sales via the correct procedure. Provide initial support on any software product loaded on a device within the Principal Portfolio and pass to Software Consultants if escalation of faults are needed. Skills Requirements Hardware trained on Kyocera/Canon/Konica Minolta Knowledge and understanding of Microsoft networks Experience with DHCP, DNS, TCP/IP, LDAP, Active Directory Understanding of Print Management and Document Management software products Konica Minolta and Canon accreditations must have been achieved to professional level and intermediate respectively Desirable MCP/COMPTIA certification Equitrac/Papercut/PCounter experience Training on HP/Samsung Equipment would be of benefit

Lead a high-volume restaurant, driving exceptional guest experiences and commercial success through hands-on leadership, team development, and operational excellence. Foster a positive culture, manage all aspects of the business, and build strong relationships to achieve KPIs and sales growth in a dynamic shopping centre environment. General Manager - Westfield (Shepherd's Bush) What we offer You: £42,000 - 53,700 OTE (basic salary, plus service charge - our data says you can earn between £1 to £5 per hour on top of your pay) Service charge split equally (100% goes to the employees) Bonus scheme Guaranteed full time contracted hours Complimentary team food & soft drinks while on shift VIB (Very Important Burgers) - £100/month, food & drink allowance off shift Your birthday off work, fully paid 28 days holiday (inclusive of bank holidays) Up to £1000 "Refer a Friend" scheme (T&C apply) Access to online 24/7 GP Hospitality, retail and gym membership discounts Cycle to work scheme Enhanced company sick pay, after your 2nd year with Honest Enhanced maternity or paternity pay, after your 1st year with Honest Craft Exchange Programme - where you can get paid for jobs around Honest that you may have an interest, for example sign-writing, social media, etc. The role and You: We're looking for an experienced General Managers to join our Westfield -Shepherd's Bush site, one of our largest sites, having opened in April 2026. If you bring the energy, have a proven record of driving restaurant success, both front & back of house, and can lead a team with passion this role could be for you. Being a shopping centre brings another layer of complexity and stakeholder management, so being able to network is key to delivering your results. As a General Manager here at Honest, you'll focus on the guest experience hosting everyone in the same way you'd welcome your family. Our GMs always give a 100% to create memorable experiences. We call it Honest Hospitality, but in real terms it's "old-school hospitality". You'll show real pride and ownership of your restaurant and you will be proud to be a part of and support your local area. In addition to being a talented and hardworking General Manager, you will fully embracing leadership responsibilities, choosing to lead from the front and constantly coaching and guiding your team to success. To be an Honest General Manager you'll also want to be hands on (no offices or desks here!), working closely with your kitchen, Head Chef and wider management team to ensure as a team you meet our Honest KPI's, standards and efficiency. Finally you'll put your teams happiness and welfare up there as a priority. We want you to help generate a culture of loyalty, positivity and opportunity whilst recognising the positive impact you can have on your team, the areas and of course our guests. All of our General Manager report into an Operations Manager who visits regularly. As a close business creating strong, professional relationships with other restaurant's teams as well the Prep Kitchen & Support Office team is also important to be successful. Areas of responsibility: Managing and developing your team Managing Food Safety and Health & Safety compliance Recruitment & training Meeting set KPI's Commerciality and COGS management Compliance & Reporting Driving sales growth through constant improvement to the service and restaurant's performance We believe in equal access to support and opportunity that exists for all. We celebrate our differences and want you to help us to continually strive for diversity, inclusivity and a warm welcome for everyone.This means your name, age, race or gender doesn't need to be on your CV. If you'd rather take it off, that's good with us.

Marc Daniels are recruiting for a highly commercial Sales Finance Business Partner to join a market-leading Saas company. This is a key role within the finance team, partnering closely with Sales, Commercial and operational leaders to drive profitable revenue growth, improve sales performance, and support better commercial decision-making The Role As a Sales Finance Business Partner, you will provide insight, challenge, and financial support across the sales organization. You will help turn pipeline, customer, and pricing data into clear actions that improve revenue, margin, and overall commercial performance. Key responsibilities include: Partnering with Sales and Commercial leadership teams to support revenue growth and margin improvement. Leading sales performance reviews, providing clear insight on revenue, pipeline, conversion, pricing and profitability. Supporting the forecasting and budgeting process, with a particular focus on sales performance, customer demand and commercial opportunities. Reviewing sales pipeline activity and providing challenge around conversion assumptions, timing, risks and opportunities. Analysing customer, product and channel profitability to identify opportunities to grow revenue and improve margin. Supporting pricing decisions, commercial proposals, tenders, renewals and contract negotiations. Building robust financial models and investment cases for new business opportunities, customer deals and strategic initiatives. Working with Sales teams to ensure commercial activity is aligned to financial targets and forecast commitments. Identifying revenue leakage, cost-to-serve issues and opportunities to improve commercial returns. Providing scenario analysis to support key commercial decisions, including pricing, investment, customer retention and growth initiatives. Developing reporting and dashboards that give Sales leaders a clear view of performance and priorities. Working closely with wider Finance, FP&A and Operations teams to ensure a consistent view of performance and forecast delivery. Supporting continuous improvement across reporting, processes, systems and data quality. You will ideally have: Experience in commercial finance, sales finance, FP&A or finance business partnering. A strong understanding of revenue, gross margin, pricing, sales pipeline and customer profitability. Experience partnering with Sales, Commercial, Account Management or Operational teams. Strong forecasting, budgeting, financial modelling and scenario-planning skills. The ability to simplify complex data into practical and actionable insight. Advanced Excel skills and experience using reporting tools and finance systems. Strong communication and stakeholder-management skills, with the confidence to challenge constructively. A proactive approach, with the ability to identify opportunities and drive actions through to completion. ACA, ACCA, CIMA or an equivalent finance qualification is desirable.

Lead the Chiswick restaurant as General Manager, fostering a positive, community-focused environment. Drive exceptional "old-school hospitality" and customer loyalty, while developing your team, ensuring operational efficiency, meeting KPIs, and boosting sales. Champion a culture of inclusivity and opportunity, delivering memorable experiences for both staff and local patrons. General Manager - Chiswick What we offer You: £42,000 - 53,700 OTE (basic salary, plus service charge - our data says you can earn between £1 to £5 per hour on top of your pay) Service charge split equally (100% goes to the employees) Bonus scheme Guaranteed full time contracted hours Complimentary team food & soft drinks while on shift VIB (Very Important Burgers) - £100/month, food & drink allowance off shift Your birthday off work, fully paid 28 days holiday (inclusive of bank holidays) Up to £1000 "Refer a Friend" scheme (T&C apply) Access to online 24/7 GP Hospitality, retail and gym membership discounts Cycle to work scheme Enhanced company sick pay, after your 2nd year with Honest Enhanced maternity or paternity pay, after your 1st year with Honest Craft Exchange Programme - where you can get paid for jobs around Honest that you may have an interest, for example sign-writing, social media, etc. The role and You: We're looking for a General Manager to join one of our local community sites, Chiswick. We want someone who is ready to lead a team using their positive energy, passion and humility. We host our customers just like we host our family, and we always give our 100% to create that memorable experience, which we call an "old-school hospitality". This is even more important when your customers are all local, and are loyal when they know they are looked after. As a General Manager at Honest you'll show real pride and ownership of your restaurant and you will be proud to be a part of and support your local community. In addition to being a talented and hardworking General Manager, you will be fully embracing leadership responsibilities by leading from the frontline and constantly coaching and guiding your team to success. You will be working closely with your Head Chef and wider management team to ensure meeting company KPI's, standards and efficiency as well as your team's happiness and welfare. We want you to help generate a culture of loyalty, positivity and opportunity whilst recognising the positive impact you can have on your team and consumers. As a General Manager you will be reporting to Operations Manager and you will create strong, professional relationships with other restaurant's teams as well the Support Office team. Areas of responsibility: Managing and developing your team Managing Food Safety and Health & Safety compliance Recruitment & training Meeting set KPI's Commerciality and COGS management Compliance & Reporting Driving sales growth through constant improvement to the service and restaurant's performance We believe in equal access to support and opportunity that exists for all. We celebrate our differences and want you to help us to continually strive for diversity, inclusivity and a warm welcome for everyone.This means your name, age, race or gender doesn't need to be on your CV. If you'd rather take it off, that's good with us.

Lead a high-volume restaurant, driving exceptional guest experiences and commercial success through hands-on leadership, team development, and operational excellence. Foster a positive culture, manage all aspects of the business, and build strong relationships to ensure the restaurant consistently meets KPIs and standards. General Manager - Westfield (Shepherd's Bush) What we offer You: £42,000 - 53,700 OTE (basic salary, plus service charge - our data says you can earn between £1 to £5 per hour on top of your pay) Service charge split equally (100% goes to the employees) Bonus scheme Guaranteed full time contracted hours Complimentary team food & soft drinks while on shift VIB (Very Important Burgers) - £100/month, food & drink allowance off shift Your birthday off work, fully paid 28 days holiday (inclusive of bank holidays) Up to £1000 "Refer a Friend" scheme (T&C apply) Access to online 24/7 GP Hospitality, retail and gym membership discounts Cycle to work scheme Enhanced company sick pay, after your 2nd year with Honest Enhanced maternity or paternity pay, after your 1st year with Honest Craft Exchange Programme - where you can get paid for jobs around Honest that you may have an interest, for example sign-writing, social media, etc. The role and You: We're looking for an experienced General Managers to join our Westfield -Shepherd's Bush site, one of our largest sites, having opened in April 2026. If you bring the energy, have a proven record of driving restaurant success, both front & back of house, and can lead a team with passion this role could be for you. Being a shopping centre brings another layer of complexity and stakeholder management, so being able to network is key to delivering your results. As a General Manager here at Honest, you'll focus on the guest experience hosting everyone in the same way you'd welcome your family. Our GMs always give a 100% to create memorable experiences. We call it Honest Hospitality, but in real terms it's "old-school hospitality". You'll show real pride and ownership of your restaurant and you will be proud to be a part of and support your local area. In addition to being a talented and hardworking General Manager, you will fully embracing leadership responsibilities, choosing to lead from the front and constantly coaching and guiding your team to success. To be an Honest General Manager you'll also want to be hands on (no offices or desks here!), working closely with your kitchen, Head Chef and wider management team to ensure as a team you meet our Honest KPI's, standards and efficiency. Finally you'll put your teams happiness and welfare up there as a priority. We want you to help generate a culture of loyalty, positivity and opportunity whilst recognising the positive impact you can have on your team, the areas and of course our guests. All of our General Manager report into an Operations Manager who visits regularly. As a close business creating strong, professional relationships with other restaurant's teams as well the Prep Kitchen & Support Office team is also important to be successful. Areas of responsibility: Managing and developing your team Managing Food Safety and Health & Safety compliance Recruitment & training Meeting set KPI's Commerciality and COGS management Compliance & Reporting Driving sales growth through constant improvement to the service and restaurant's performance We believe in equal access to support and opportunity that exists for all. We celebrate our differences and want you to help us to continually strive for diversity, inclusivity and a warm welcome for everyone.This means your name, age, race or gender doesn't need to be on your CV. If you'd rather take it off, that's good with us.

As Welcome Team Leader you will work as part of the Engagement team, leading a team of Welcome Hosts to provide a warm welcome and overall excellent visitor experience at Southwark Cathedral. Acting as a central point of contact, you will lead, support and develop the Welcome Team to deliver a friendly and engaging visit and ensure a high standard of customer service. You will work closely with the Head of Engagement to support the development of the Welcome Team through training and support, organise rotas and ensure adequate cover of all positions, and support the overall goal to increase visitor numbers, donations and visitor engagement. If you have experience in: Managing a team, supervision and team training Working within a heritage, public engagement or visitor attraction setting Dealing with customer feedback or complaints And are: Customer focused, passionate about excellent engagement and welcome A skilled and engaging communicator Committed to continuous organisation improvement and the ability to act as an agent of change, with an understanding of and enthusiasm for the Cathedral's overall vision and values, and sympathy with the Christian faith. Then we would love to hear from you. Main Duties and Responsibilities Act as main point of contact with the Welcome Team acting for daily visitor engagement operations, liaising with other onsite teams, including Vergers, Retail, Property and Enterprise; Line manage the paid Welcome Team, ensuring a high standard of welcome and visitor service is provided; Carry out regular walk rounds of the site to support Welcome Team members, collaborate and provide feedback and ensure standards are consistently met; Cover Welcome Team positions as an when required, providing a welcoming, friendly and engaging visitor experience to all visitors to the Cathedral; Organise monthly rotas for the Welcome Team to ensure all days are adequately staffed, managing annual leave, sickness and overtime requests; Work alongside the Head of Engagement to develop and maintain training sessions and ensure mandatory training is up to date; Attend weekly Cathedral Diary meetings and manage daily service sheets and promotional materials and flyers for upcoming Cathedral events and activities; Handle complaints procedure and any difficult customers; Manage the recording of daily visitor numbers and donation figures; Take the lead on card payments for on the day ticket sales for public and group tours, and other engagement events; Attend the Health and Safety Committee and ensure the Welcome Team are confident and compliant with all health, safety, security and safeguarding policies and procedures; Take an active role in providing visitors with information about the Cathedral and its history, upcoming events, donation points, services and more; Communicate with pre-booked and un-booked tour groups requiring access to the Cathedral; Refer any visitor in need of pastoral care to the Day Chaplain or clergy; Encourage visitors to donate to the Cathedral through the various platforms available in the Cathedral and online and to encourage those making a donation to Gift Aid it should they be eligible to do so; Direct visitors to the Cathedral Shop and Café encouraging secondary spend; Promote the sale of information products such as the Visitor Map and Guidebook; Closing date: 11.59pm on Sunday, November 1st. In person interviews are planned for Wednesday, November 11th and Thursday, November 12th. Introduction to the Cathedral Southwark Cathedral has been a place of Christian worship for over 1400 years. Now it stands on the vibrant and exciting regenerated south bank of the Thames surrounded by cultural venues such as Tate Modern, Shakespeare's Globe and Borough Market, the offices of major companies as well as schools and diverse residential communities. It is an inclusive Christian community that offers a welcome to all. The Cathedral's mission, ministry and musical tradition are core to its life as a Cathedral and a parish church serving the community. It also relies on the valuable financial contribution made by its income generating activities such as its shop, café, conference rooms, corporate events and concerts. It is a very busy place, attracting 290,000 visitors a year to the Cathedral, its churchyard and medieval herb garden. The Cathedral relies on a small but dedicated team to be inclusive and welcoming to all. Southwark Cathedral is committed to being an Equal Opportunities Employer. We believe in promoting and building a diverse and inclusive team, and workplace, culture and governance structures that are welcoming to and respectful of all. We welcome applications from all suitably qualified people whatever their ethnicity, background, age, disability, long term condition, sexual orientation, gender identity, or any other characteristic protected by law. Southwark Cathedral is committed to a culture of safeguarding, especially for children, young people, and vulnerable adults. The Cathedral has adopted the Church of England policy statement 'Promoting a Safer Church (2017)'; Safeguarding Learning and Development (2024) and the Safer Recruitment and People Management Guidance (2021). Every member of our team is recruited according to these policies and is required to complete safeguarding training. Appointment to this role is subject to satisfactory references and the right to work in the UK.

Location: Edinburgh Office / hybrid Salary: £30,768.10 - £35,542.15 Hours: 35 hours per week (full time), permanent Reports To : Head of Finance Disclosure & Barring Check: Basic Disclosure (Level 1) About the Project/Service The Finance team is a small, friendly team led by the Director of Finance, working alongside a Head of Finance and Finance Assistant. We provide the financial processing, payroll, reporting and insight that enables our services across Scotland to deliver high-quality support to the people we work with. This is an exciting time to join us: we use Xero and are actively reviewing and strengthening our finance systems, processes and reporting, so you will have the opportunity to shape how the team works and to grow with it. Purpose of the Role The Finance Officer plays a central role in the day-to-day running of the finance function. You will be responsible for month-end journals, payroll and pension processing, the sales ledger and the accounting for our trading subsidiary, and you will support the Director of Finance with budgets, management accounts, the annual audit and grant reporting. We are looking for an experienced and proactive finance professional who takes ownership of their work, enjoys improving processes, and has the ambition to develop and take on greater responsibility as the team evolves. Key Responsibilities: Month-end journals: Prepare and post month-end journals, including payroll journals and staff cost re-allocations, cost recharges (property, IT, insurance and full cost recovery), prepayments and accruals. Income recognition: Prepare deferred and accrued income journals, ensuring income is recognised in the correct period. Sales ledger: Maintain the sales ledger, raising monthly invoices, reviewing contracts and applying contractual uplifts to invoices. Trading subsidiary: Take responsibility for all accounting for the charity's trading subsidiary. Payroll: Process payroll data for our external payroll provider, including new starters, leavers and changes, and calculate holiday and sickness data for payroll. Pensions: Administer the staff pension scheme and assist staff with payroll and pension queries. Budgets: Support the annual budget process, updating budget templates with pay rates and prior year data. Management accounts: Assist with the production of monthly management accounts, preparing departmental reports for regular (six-weekly) budget meetings. Audit: Support the annual external audit, extracting information and preparing supporting schedules. Funding and grants: Support the Fundraising team with grant applications and funder reporting by providing data on rates, averages and staffing requirements. Team cover: Provide holiday and absence cover for the Finance Assistant, including purchase ledger processing, payment runs, bank reconciliations and reconciliation of Pleo pre-paid cards. Continuous improvement: Contribute to the ongoing review and improvement of finance systems, processes and internal controls. General Responsibilities Work in line with Change Mental Health's values, policies and procedures, including financial regulations and internal controls. Maintain confidentiality at all times and handle personal and financial data in line with data protection legislation (UK GDPR). Contribute to a supportive, inclusive team culture that promotes wellbeing at work. Comply with health and safety requirements and undertake any other reasonable duties commensurate with the role. Essential Criteria AAT qualified, or equivalent practical experience in a finance role. Significant experience of month-end processes, including journals, accruals, prepayments and income recognition. Experience of processing payroll data (including through an external payroll provider) and pension administration. Experience of maintaining a sales ledger and invoicing against contracts. Strong Excel skills (e.g. lookups and pivot tables) and experience of using a computerised accounting system. Excellent accuracy and attention to detail, with the ability to manage competing deadlines and prioritise workload. Good communication skills, with the ability to explain financial information clearly to non-finance colleagues. A commitment to confidentiality and to Change Mental Health's values. Desirable Criteria Part-qualified, or studying towards, a professional accountancy qualification Experience in the charity or not-for-profit sector, including restricted funds, grant reporting and the Charities SORP. Experience of accounting for a trading subsidiary. Experience of using Xero. Experience of supporting budgets, management accounts and external audits. This job profile and list of duties is not exhaustive and serves only to highlight the main requirements.

Are you organised, confident using Excel and looking for a role where you can learn, develop new skills and build a long-term career? We're looking for a motivated and detail-oriented individual to join our procurement team as a Junior Procurement Coordinator . This is an excellent opportunity for a bright graduate or someone with some office experience who is ready to take the next step into a more commercially focused role. You don't need previous procurement experience. What matters most is a positive attitude, good attention to detail, confidence with basic Excel and a willingness to learn. Working closely with the Head of Procurement, you'll gain hands-on experience of how purchasing works within a busy business, helping to coordinate suppliers, support internal teams and keep purchasing activities running smoothly. You'll work with a variety of colleagues across purchasing, finance, warehouse, sales, account management and customer support, as well as communicating with external suppliers. It's a great opportunity to develop your commercial awareness, build valuable business skills and establish a foundation for a rewarding career in procurement. What we're looking for Good organisational skills and strong attention to detail. Basic Excel skills and confidence working with spreadsheets and data. Good communication skills and a professional, helpful approach. A proactive attitude, with the ability to learn quickly and take ownership of tasks. Someone who enjoys working as part of a team but can also use their initiative. An interest in business, purchasing or supply chain, with a desire to develop professionally. Previous procurement experience isn't essential. We're more interested in your potential, attitude and enthusiasm to learn. Salary and benefits Salary up to 27,000 , depending on experience. 25 days' annual leave plus bank holidays. CIPS study support for the right candidate following successful completion of a six-month probationary period. Clear opportunities for career progression as your skills and experience develop. Monday to Friday working - 9:00 am to 5:30 pm, with a one-hour lunch break. Some flexibility around start and finish times. Workplace pension. On-site parking. This is more than an entry-level office role. It's an opportunity to learn a valuable business function, develop in-demand commercial skills and work towards a recognised professional qualification. If you're bright, organised, comfortable with Excel and keen to build a career, we'd love to hear from you. Apply now and take your first step towards a career in procurement.

Head of Brand, Communications & PR Location: Headquarters in Lincoln - HEMS Way, Lincoln, LN4 2GW. Hybrid working may be available upon completion of probation Hours: Full-Time, 37.5 per week Salary range: £42,000 - £50,000 (FTE) per annum, dependent upon skills and experience Contract: Permanent Reporting to: Director of Income and Engagement About Us The Lincs & Notts Air Ambulance (LNAA) provides lifesaving critical care to the communities of Lincolnshire & Nottinghamshire, funded by public donations. If somebody is involved in a serious incident or suddenly taken ill, speed and time are of the essence. Giving a patient the best chance of survival, our Air Ambulance crew effectively take the A&E department to the scene of the emergency. Rated outstanding by the Care Quality Commission across all five areas that were inspected - Safe, Caring, Effective, Responsive and Well led, we are a friendly, inclusive, and dynamic team focused on ensuring we deliver the best possible service. The tie that binds us here at LNAA is our set of values - Teamwork. Respect. Innovation. Compassion (TRIC). We display these attributes in the way we interact with the people we meet, from former patients and volunteers to our supporters and colleagues. About the Role The Head of Brand, Communications & PR is responsible for leading the strategic development and delivery of the charity's brand, communications and public relations activity. The role will ensure the charity has a strong, trusted and consistent voice, protecting and enhancing its reputation while increasing awareness, engagement and support. As a leader, the postholder will develop and implement integrated communication strategies that inspire supporters, influence stakeholders, strengthen the charity's profile and demonstrate the impact of our life-saving service. Working across the organisation, they will ensure all communications reflect the charity's values, strategic objectives and commitment to patients, supporters and our communities. The role provides strategic leadership of the communications function through the direct line management and development of the Communications & PR Manager, ensuring delivery of high-quality, integrated communications that support the charity's strategic priorities. Our Benefits Annual Leave of 25 days, which increases by 1 additional day per completed year of service up to a maximum of 30 days. in addition to bank holidays (pro rata for part time staff) Additional days leave for your birthday. Pension scheme includes 6% employer contributions, with 4% employee contribution. Access to a Health & Wellbeing Care Plan Occupational Sick Pay Scheme Life insurance at 3 times your annual salary On completion of probationary period. Closing date: Monday 16th November 2026 Interview date: Week commencing 23rd November 2026 N.B . We reserve the right to close this vacancy early if sufficient applications are received Interested? If you would like to apply and find out more about this position, please click the apply button to be directed to our website. Lincs & Notts Air Ambulance is an equal opportunities employer and aims to ensure all applicants are treated fairly and equitably regardless of gender, race, colour, ethnicity, age, disabilities, social economic background, religious or political beliefs, marital status, maternity or paternity, or sexual orientation. Please note that we are currently unable to sponsor applicants for work visas in the UK. Therefore, you must have the right to work in the UK to be considered for this position. Applications from candidates who require visa sponsorship will not be considered. No agencies please.

Head Of Marketing - Fast-growing fashion brand Salary - 70k - 80k DOE + Benefits Location - Manchester Birthday off! Product discount 500 annual giftcard Free parking Progression growth Zachary Daniels are partnered with a fast-growing, digitally native womenswear brand known for its elevated aesthetic, trend-led collections, and strong social-first identity. Built around in-house design and a highly engaged online community, the brand has quickly established itself within the contemporary fashion space by blending premium-inspired styling with accessible price points. The Role: As Head of Marketing , you'll lead the development and execution of a multi-channel marketing strategy, spanning brand, performance, and customer lifecycle. Working closely with founders and the wider leadership team, the Head of Marketing will play a key role in scaling the business sustainably, balancing creativity with commercial impact. Key Responsibilities: Own and deliver the overall marketing strategy, driving both revenue growth and long-term brand equity Lead, manage, and develop a high-performing marketing team, setting clear direction and priorities Take full ownership of the marketing budget, ensuring effective allocation and clear ROI accountability Drive customer acquisition and retention across all channels including paid social, paid search, SEO, affiliates, and partnerships Oversee influencer, creator, and ambassador strategies, ensuring alignment with brand positioning Collaborate cross-functionally with Creative, eCommerce, Merchandising, Product, and Leadership teams Ensure consistency across tone of voice, brand positioning, and visual identity across all touchpoints Identify and unlock new growth opportunities across channels, markets, and audiences About You: 5+ years' experience in marketing, with proven success in a senior leadership role within fashion or DTC eCommerce Strong track record of building, leading, and developing high-performing teams Highly commercial mindset, with the ability to link marketing activity directly to revenue and growth Strong creative instinct, with the ability to originate ideas and think beyond established strategies Deep understanding of customer acquisition, retention, and lifecycle marketing Highly data-driven, confident using insights to optimise performance and demonstrate ROI Experience managing significant marketing budgets with clear accountability for results Ability to identify emerging opportunities and scale new channels effectively Why Apply: Join a fast-growing, digitally native fashion brand with strong momentum Opportunity to step into a leadership role at a key stage of scale and evolution Work closely with founders in a highly collaborative, entrepreneurial environment High level of ownership and autonomy-ability to make a real impact quickly Be part of a brand where creativity and innovation are genuinely valued Play a key role in shaping the next phase of growth across UK and international markets Work with a highly engaged customer community and culturally relevant product Build and develop a high-performing team within a modern, fast-paced business BH37095

NMS Recruit are seeking a Field Service Project Manager for a leading Global OEM in the Marine and Power Industry. You will be responsible for the day-to-day management and delivery of customer service orders, customer contracts, and LTSA's, including technical and commercial aspects for UK and overseas service orders and contracts for the Marine & Power Industry and On-Site Recovery business sectors. This role involves overseeing planning, execution, and invoicing to ensure successful delivery within budget, compliance, and customer satisfaction. The role is ideal for an existing Project Manager or a Field Service Engineer seeking a transition into Project Management. Key Tasks & Responsibilities Management of all aspects of customer field service orders (the contract) from planning through to final invoicing to ensure execution in line with the order/contract and managing all commercial requirements which includes but not limited to: Managing Customers & Interfaces Act as the first point of contact for customers regarding service orders, contracts, spares, repairs, and upgrades. Ensure clear and effective communication with internal and external stakeholders throughout the contract lifecycle. Attend customer site visits and commercial meetings as required to maintain relationships and ensure alignment. Managing Enquiries & Quotations Evaluate and assess initial enquiries, collaborating with internal teams. Prepare detailed quotations, including tender approval documents with cost and margin considerations, delivery plans, and risk mitigation strategies. Present bids to customers positively and enthusiastically, ensuring alignment with business objectives. Mobilising, Delivering & Maintaining Projects Coordinate and manage all relevant activities between internal/external customers, sub-contractors, and field engineers. Manage spare parts requirements and sub-contract supply for project activities. Ensure projects are executed safely, on time, and within budget while adhering to company policies and regulatory requirements. Improving Order Intake Identify opportunities for emergent works and support growth strategies. Work closely with customers to understand their needs and propose cost-effective solutions. Internal Reporting Maintain accurate records and manage orders on internal systems, currently C4S, FSM, SAP and Job Register. Provide weekly and monthly reports on KPIs, forecasts, and financial performance to the Head of Field Service. Support the upkeep of systems for order intake and revenue forecasting. Managing Project Finances Responsible for monitoring, analysing, and reporting the financial performance of all projects to ensure costs stay within approved budgets. Support decision making by providing accurate and timely cost data and projects financial insights to Team Lead FS Contract Manager and Head of Field Service. Key Responsibilities Cost Monitoring & Reporting Oversee cost management of orders to achieve agreed margins. Track actual project and/or operational costs against budgets and forecasts. Work closely with contracts managers and finance teams to validate cost estimates, identify deviations from plans and highlight cost risks and opportunities. Prepare regular cost reports, variance analyses, and financial performance dashboards. Maintain cost control tools, cost breakdown structures, and financial review data. Governance & Compliance Ensure adherence to internal financial policies and contract terms. Maintain accurate cost records and audit ready documentation. Risk & Issue Management Identify and address risks/issues early in the contract lifecycle. Maintain and update risk/issue registers with mitigation strategies. Essential Experience Engineering background with at least 5 years of related experience in field service for large industrial/marine mechanical equipment, or other related industries. HND/Degree in a relevant engineering or technical field or comparable vocational education with significant work experience. Demonstrated experience in order/contract management for field and customer service contracts. Commercial awareness, including preparation of orders, contract terms, and invoicing. Proficiency in engineering management systems such as SAP, C4S. Microsoft Office suite. Strong understanding of technical, commercial, and financial aspects of field service businesses. Attention to details, with strong organizational skills. Ability to communicate effectively with the different stakeholders (e.g. CMs, Finance, Customers). Desirable Experience Experience in aftermarket services and sales. Proficient in MS projects or other similar tools Project management certifications (e.g., PRINCE2 or APMP) are desirable. Other Key Aspects Fluency in English Clean UK Driving License + UK Passport Willing and fit to travel within the UK and overseas to visit customer sites, commercial meetings etc. No sponsorship available for this position. Benefits Salary up to £60,000 DOE 28 days holiday plus bank holidays. Birthday off Pension scheme up to 18% combined after probation Hybrid working 3 days office Private Healthcare Flexitime Additional benefits Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us .

Senior CRM Marketing Manager Sheffield City Centre (office-based and hybrid) Salary: £55,000 - £65,000 UniHomes exists to make student living stress free. We are one of the UK's leading student accommodation platforms, helping students find and secure homes more easily. We work with letting agents, accommodation providers and students across the UK, combining technology, marketing and customer experience to make student living stress free. This is an exciting time to join UniHomes. As we launch our customer app, UniHomes+, and introduce new engagement channels such as WhatsApp and push notifications, we're building a modern CRM capability that will shape how students engage with our brands for years to come. As our app launches and channels such as WhatsApp and push notifications become part of everyday customer contact, we want people to hear from us, and reach us, wherever suits them. The Senior CRM Marketing Manager leads the delivery of that experience across the whole lifecycle: generating demand and interest, converting it, and building the joined-up, multichannel engagement that turns customers into repeat ones and strengthens customer lifetime value. This is a hands-on management role that blends technical execution with strategic thinking. You will set the technical standard in Salesforce Marketing Cloud and establish in-app and push notifications as core channels as the app rolls out. Demand, conversion and retention are your headline measures, so you will be judged on outcomes rather than volume of activity. You'll also play a key role in shaping the future of our CRM capability. Where the role sits: Reporting to the Head of Marketing, you will sit within the Senior Marketing Management team and lead the CRM marketing function that delivers our outbound demand generation campaigns alongside our lifecycle programmes. Our Marketing team is currently 19 people strong, giving you the opportunity to work as part of a well-established function with specialist expertise across the customer journey. You will work closely with the Senior B2C Marketing Manager to ensure the experience customers receive during acquisition flows seamlessly into the lifecycle journey and reflects our promise of stress-free student living. You will coach your team of two, raising both the technical bar and the quality of everything that goes out. Key responsibilities: The role spans the whole customer journey: generating demand and interest, converting that interest and building lasting customer relationships through the experience we provide. Demand generation and conversion In collaboration with the Senior B2C Marketing Manager, you will plan and deliver outbound demand generation campaigns that create interest and fill the funnel, working hand in hand on audience, message and timing. Treat acquisition and lifecycle as one continuous journey, so what a customer experiences before they make an enquiry is consistent with everything that follows. Lifecycle, cohorts and multichannel journeys Be responsible for the delivery of the end-to-end customer lifecycle, building cohort-based journeys across app, email, SMS, push notifications and WhatsApp, with retention and reactivation as the headline measures. Establish in-app and push notifications as core channels as the app rolls out, including behavioural triggers, notification strategy, and a clear approach to contact frequency and timing that maintains engagement without overwhelming customers. Take segmentation and personalisation well beyond a first-name merge, ensuring each customer's experience reflects their preferences, where they are in their university journey and their relationship with UniHomes. Platform ownership Own Salesforce Marketing Cloud as a platform: data quality and structure, integrations with the app and wider stack, user access and ways of working, and the roadmap for how our CRM technology develops as we grow. Build and debug email and in-app templates directly, holding quality, accessibility and rendering standards across devices. Automation, testing and performance Use automation and AI tooling to take repetitive work off the team and scale personalisation. Run a genuine test-and-learn programme, and turn results into changes that stick. Report performance with a clear story for senior stakeholders, explaining what the numbers mean to people who do not work in CRM. Collaboration and leadership Work closely with the Senior B2C Marketing Manager so acquisition and lifecycle join up, and with the Customer Experience team so the full contact experience is coherent from a customer's point of view. Coach and develop the CRM team, raising the bar on technical craft, tone of voice and commercial thinking. Keep everything we send compliant with GDPR, DPA and messaging best practice, working with the relevant teams where needed. Skills and experience: We are looking for someone with real technical depth who can also tell a commercial story to a non-technical audience. Strong hands-on Salesforce Marketing Cloud experience with genuine technical depth: Journey Builder, Automation Studio, dynamic content, AMPscript and SQL. Proven multi-channel lifecycle CRM experience, with segmentation and personalisation that go well beyond a first-name merge. Experience planning and delivering outbound demand generation campaigns, and comfortable being accountable for enquiry volume and conversion as well as retention. A commercial mindset focused on conversion and retention, and comfortable being measured on outcomes rather than output. Strong data fluency, and the ability to explain what the numbers mean to people who do not work in CRM. Experience leading or mentoring others, and a genuine interest in developing people. Working HTML and CSS, enough to build and debug templates yourself. Experience automating workflows, including with AI tooling. A confident writer who can hold tone of voice and quality across everything that goes out. Solid working knowledge of GDPR, DPA and messaging best practice. App push notifications or in-app messaging experience is a real advantage. We are open on platform, as the transferable skill is triggering off customer behaviour. Nice to have: Experience in a subscription, membership, lettings or another customer-led business where retention is a key commercial measure. Design skills for email and in-app templates. What success

A Day in the Life of an Ipsos Field Market Research Interviewer Imagine it: It's Wednesday afternoon. You've enjoyed your day, and now it's time for your shift as a Field Market Research Interviewer! You're heading out for a scheduled 6-hour shift (starting around 1 or 2pm), one of three you've pre-booked for the week, consisting of weekdays and weekends between the hours of 9am and 8pm. You hop in your car - you'll need that, business insurance and a valid driver's licence for this job - and head to a neighbourhood nearby. Your mission? Chatting with people about their opinions and experiences - right at their doorstep! You'll be going door-to-door, inviting people to participate in surveys. Don't worry; we provide all the training you need to feel confident approaching people, even if they weren't expecting a visit. And to make things easier, we offer mileage reimbursement for your travels. You'll use a company-provided tablet to record their answers, so no need to worry about paperwork. And the best part? You're making a real difference! The information you gather helps businesses and organisations make decisions that impact your community. What else makes Ipsos special? We're committed to creating a diverse and inclusive workplace. Ipsos has been recognised by The Times as one of the top 50 companies for gender balance in the UK for two years running! We provide award-winning training, setting you up for success. We're socially conscious and committed to making a positive impact. Our BELONG networks help create a welcoming and inclusive environment for everyone. We're dedicated to environmental, social, and governance (ESG) principles, striving to minimise our environmental footprint and promote sustainability. Plus, as an Ipsos interviewer, you'll enjoy access to: Ipsos More: A fantastic platform offering discounts on everything from clothing and holidays to household goods and everyday shopping essentials. Treat yourself while saving money! Ipsos Wellbeing: A dedicated resource to support your wellbeing, with tips and advice on staying active, eating well, and practicing mindfulness. This job might be for you if: You love meeting new people and hearing their stories. You're comfortable striking up conversations and putting people at ease, even in unexpected situations. You're looking for a part-time gig that lets you choose your hours (at least 12 hours per week in pre-booked 6-hour shifts) and be your own boss. You're passionate about your community and want to have a voice in shaping its future. Sound like a good fit? Apply now and join our team of Market Research Interviewers.

A Day in the Life of an Ipsos Field Market Research Interviewer Imagine it: It's Wednesday afternoon. You've enjoyed your day, and now it's time for your shift as a Field Market Research Interviewer! You're heading out for a scheduled 6-hour shift (starting around 1 or 2pm), one of three you've pre-booked for the week, consisting of weekdays and weekends between the hours of 9am and 8pm. You hop in your car - you'll need that, business insurance and a valid driver's licence for this job - and head to a neighbourhood nearby. Your mission? Chatting with people about their opinions and experiences - right at their doorstep! You'll be going door-to-door, inviting people to participate in surveys. Don't worry; we provide all the training you need to feel confident approaching people, even if they weren't expecting a visit. And to make things easier, we offer mileage reimbursement for your travels. You'll use a company-provided tablet to record their answers, so no need to worry about paperwork. And the best part? You're making a real difference! The information you gather helps businesses and organisations make decisions that impact your community. What else makes Ipsos special? We're committed to creating a diverse and inclusive workplace. Ipsos has been recognised by The Times as one of the top 50 companies for gender balance in the UK for two years running! We provide award-winning training, setting you up for success. We're socially conscious and committed to making a positive impact. Our BELONG networks help create a welcoming and inclusive environment for everyone. We're dedicated to environmental, social, and governance (ESG) principles, striving to minimise our environmental footprint and promote sustainability. Plus, as an Ipsos interviewer, you'll enjoy access to: Ipsos More: A fantastic platform offering discounts on everything from clothing and holidays to household goods and everyday shopping essentials. Treat yourself while saving money! Ipsos Wellbeing: A dedicated resource to support your wellbeing, with tips and advice on staying active, eating well, and practicing mindfulness. This job might be for you if: You love meeting new people and hearing their stories. You're comfortable striking up conversations and putting people at ease, even in unexpected situations. You're looking for a part-time gig that lets you choose your hours (at least 12 hours per week in pre-booked 6-hour shifts) and be your own boss. You're passionate about your community and want to have a voice in shaping its future. Sound like a good fit? Apply now and join our team of Market Research Interviewers.