Foster + Partners Role summary This position is responsible for producing high quality models, prototypes and mock-ups and be involved in the preparation of exhibitions and presentation material. There is a requirement to be self-motivated, pro-active, advise and support junior team members and be able to work independent and as a part of an effective team. The position requires a high degree of responsibility, discretion and confidentiality. Role Definition Job Title: Senior Modelmaker Reporting to: Workshop Manager and Assistant Head of Modelmaking on a day to day basis and ultimately to Head of Modelmaking Responsibilities Responsible for production, quality and meeting deadlines of jobs as allocated by the Project Supervisor and Workshop Manager Run various sized projects independently, including competitions as instructed by Modelshop Partners and/or Workshop Managers Written approval must be obtained from Modelshop Partners prior to any data/information being exchanged externally to Foster + Partners ("F+P") Take instructions and assist Workshop Managers and Project Supervisors in all aspects of daily duties Take a leading role in developing suitable model styles for general and individual projects in the practice, as instructed by Modelshop Partners and/or Workshop Managers Take initiative in creating new ideas and realizing technical solutions with, and independent of, architects prior to the approval of Modelshop Partners Assist with preparing exhibitions and presentations offsite as instructed by Modelshop Partners and/or Workshop Managers Report all unsafe practices to the Workshop Managers immediately Report stock requirements to Modelshop Administrator As required, assist with unloading and promptly storing deliveries of materials to the workshop including in absence of Assistant Modelmakers, Trainee Modelmakers Assist with the safe lifting and moving of models within the office campus under direction of Modelshop Partners and/or Workshop Managers Implement and work to the H&S requirements Ensure all works are carried out using the relevant personal protective equipment ('PPE ) Need to ensure that the highest security is maintained at all times in the department (day and night) from the possibility of intruders, uninvited guests and deliveries Ensure all external doors remain closed, locked or restricted by F+P internal card access system Ensure the timely completion of timesheets, accident reports, sick self-certification forms and holiday requests (according to minimum notice periods) Ensure thorough knowledge of and compliance with F+P procedures and standards Qualities and Skills required Able to demonstrate ability to undertake the above responsibilities Legally able to work in the country in which the position is based Qualification plus industry experience Able to demonstrate an advanced level of knowledge, accuracy and ability of model making skills Demonstrate an advanced knowledge of workshop machinery to include circular saw, band saw, pillar drill, sanding disc, laser cutter, CNC, lathe and mill and relevant procedures with a willingness to advance skills further Able to use relevant tools, machinery and power equipment within the H&S guidelines as necessary for the completion of projects Advanced level of 2D CAD skills required Good level of 3D CAD skills required Advanced understanding and operation of modelshop computer machining processes which include laser cutting and CNC routing An understanding of specialist modelling techniques Excellent written and verbal communication skills and articulate and diplomatic manner Understanding of the modelshop principles at F+P This description reflects the core activities of the role but is not intended to be all-inclusive and other duties within the group/department may be required in addition to changes in the emphasis of duties as required from time to time. There is a requirement for the post holder to recognise this and adopt a flexible approach to work. Job descriptions will be reviewed regularly and where necessary revised in accordance with organisational needs. Any major changes will be discussed with the post holder.
Jan 14, 2025
Full time
Foster + Partners Role summary This position is responsible for producing high quality models, prototypes and mock-ups and be involved in the preparation of exhibitions and presentation material. There is a requirement to be self-motivated, pro-active, advise and support junior team members and be able to work independent and as a part of an effective team. The position requires a high degree of responsibility, discretion and confidentiality. Role Definition Job Title: Senior Modelmaker Reporting to: Workshop Manager and Assistant Head of Modelmaking on a day to day basis and ultimately to Head of Modelmaking Responsibilities Responsible for production, quality and meeting deadlines of jobs as allocated by the Project Supervisor and Workshop Manager Run various sized projects independently, including competitions as instructed by Modelshop Partners and/or Workshop Managers Written approval must be obtained from Modelshop Partners prior to any data/information being exchanged externally to Foster + Partners ("F+P") Take instructions and assist Workshop Managers and Project Supervisors in all aspects of daily duties Take a leading role in developing suitable model styles for general and individual projects in the practice, as instructed by Modelshop Partners and/or Workshop Managers Take initiative in creating new ideas and realizing technical solutions with, and independent of, architects prior to the approval of Modelshop Partners Assist with preparing exhibitions and presentations offsite as instructed by Modelshop Partners and/or Workshop Managers Report all unsafe practices to the Workshop Managers immediately Report stock requirements to Modelshop Administrator As required, assist with unloading and promptly storing deliveries of materials to the workshop including in absence of Assistant Modelmakers, Trainee Modelmakers Assist with the safe lifting and moving of models within the office campus under direction of Modelshop Partners and/or Workshop Managers Implement and work to the H&S requirements Ensure all works are carried out using the relevant personal protective equipment ('PPE ) Need to ensure that the highest security is maintained at all times in the department (day and night) from the possibility of intruders, uninvited guests and deliveries Ensure all external doors remain closed, locked or restricted by F+P internal card access system Ensure the timely completion of timesheets, accident reports, sick self-certification forms and holiday requests (according to minimum notice periods) Ensure thorough knowledge of and compliance with F+P procedures and standards Qualities and Skills required Able to demonstrate ability to undertake the above responsibilities Legally able to work in the country in which the position is based Qualification plus industry experience Able to demonstrate an advanced level of knowledge, accuracy and ability of model making skills Demonstrate an advanced knowledge of workshop machinery to include circular saw, band saw, pillar drill, sanding disc, laser cutter, CNC, lathe and mill and relevant procedures with a willingness to advance skills further Able to use relevant tools, machinery and power equipment within the H&S guidelines as necessary for the completion of projects Advanced level of 2D CAD skills required Good level of 3D CAD skills required Advanced understanding and operation of modelshop computer machining processes which include laser cutting and CNC routing An understanding of specialist modelling techniques Excellent written and verbal communication skills and articulate and diplomatic manner Understanding of the modelshop principles at F+P This description reflects the core activities of the role but is not intended to be all-inclusive and other duties within the group/department may be required in addition to changes in the emphasis of duties as required from time to time. There is a requirement for the post holder to recognise this and adopt a flexible approach to work. Job descriptions will be reviewed regularly and where necessary revised in accordance with organisational needs. Any major changes will be discussed with the post holder.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Business Continuity and Resilience Risk Manager About the role Managing risk is integral to our business and helps ensure sustainable growth and that our customers get great outcomes. The UK Risk Office supports and drives a wide range of activity in the UK Business In order to pursue our strategic objectives we need sound risk management and in the Risk Office we lead the way in advising our business partners on how to understand their risks and act accordingly. As a Risk Manager you will be at the helm of this, driving the thinking of what we do and ensuring this is implemented effectively. Business Continuity and Resilience are vital parts of our UK Risk Office. We work with teams and senior leaders across the UK and US to ensure we are set-up for success, in a strong position to support our business and customers should anything unexpected happen. Our BCM team ensures we understand and manage our continuity risk and is truly an enabler for the UK business. And now, we are looking for a Business Continuity and Operational Resilience Risk Manager to lead that Business Continuity team, and that is where you come in. What you'll do: Business Continuity and Operational Resilience are critical to our business and ensuring we understand, evolve and implement this is fundamental. Along with that, we embed thinking on Operational Resiliency into our day to day practices, and these will be a fundamental part of your role. Working with all areas of our UK business while being the key connection point with our US counterparts you will Lead our UK Business Continuity team, organising and driving their day to day activities Continuously review, evolve and analyse the results of assessments and tests to identify relevant risks and issues, then make recommendations to accept or mitigate Drive understanding of and engagement with Business Continuity across our business and at all levels Identify and drive process improvements using your knowledge of best industry practices, and your own concepts Partner with technology teams and third parties teams to design and implement appropriate business continuity plans, along with any exit plan testing Partner with our Security and Leadership teams to ensure we are well prepared to support our business, associates and customers should the unexpected happen Be involved in delivering strong regulatory compliance to Operation Resilience, and help use that to drive resilience value across the business Work the business to train, embed and support business continuity practices What we're looking for We hire individuals, not box tickers and we want people that will really understand and lead the way in how we think about Risk, especially in the context of Business Continuity and Operational Resilience. You will need the ability to influence and drive change, deeply understand our business and continually want to learn and develop. An analytical mindset that can break down and solve complex problems and turn them into optimal solutions is critical. Other skills and competencies we are looking for include Experience in successfully running business continuity programs, including disaster recovery and related and necessary testing Knowledge of Operational Resilience regulations and embedding them business processes Excellent stakeholder management and communication skills with the ability to work with people at all levels of an organisation People Leadership experience with an ability to grow and develop a team Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jan 14, 2025
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Business Continuity and Resilience Risk Manager About the role Managing risk is integral to our business and helps ensure sustainable growth and that our customers get great outcomes. The UK Risk Office supports and drives a wide range of activity in the UK Business In order to pursue our strategic objectives we need sound risk management and in the Risk Office we lead the way in advising our business partners on how to understand their risks and act accordingly. As a Risk Manager you will be at the helm of this, driving the thinking of what we do and ensuring this is implemented effectively. Business Continuity and Resilience are vital parts of our UK Risk Office. We work with teams and senior leaders across the UK and US to ensure we are set-up for success, in a strong position to support our business and customers should anything unexpected happen. Our BCM team ensures we understand and manage our continuity risk and is truly an enabler for the UK business. And now, we are looking for a Business Continuity and Operational Resilience Risk Manager to lead that Business Continuity team, and that is where you come in. What you'll do: Business Continuity and Operational Resilience are critical to our business and ensuring we understand, evolve and implement this is fundamental. Along with that, we embed thinking on Operational Resiliency into our day to day practices, and these will be a fundamental part of your role. Working with all areas of our UK business while being the key connection point with our US counterparts you will Lead our UK Business Continuity team, organising and driving their day to day activities Continuously review, evolve and analyse the results of assessments and tests to identify relevant risks and issues, then make recommendations to accept or mitigate Drive understanding of and engagement with Business Continuity across our business and at all levels Identify and drive process improvements using your knowledge of best industry practices, and your own concepts Partner with technology teams and third parties teams to design and implement appropriate business continuity plans, along with any exit plan testing Partner with our Security and Leadership teams to ensure we are well prepared to support our business, associates and customers should the unexpected happen Be involved in delivering strong regulatory compliance to Operation Resilience, and help use that to drive resilience value across the business Work the business to train, embed and support business continuity practices What we're looking for We hire individuals, not box tickers and we want people that will really understand and lead the way in how we think about Risk, especially in the context of Business Continuity and Operational Resilience. You will need the ability to influence and drive change, deeply understand our business and continually want to learn and develop. An analytical mindset that can break down and solve complex problems and turn them into optimal solutions is critical. Other skills and competencies we are looking for include Experience in successfully running business continuity programs, including disaster recovery and related and necessary testing Knowledge of Operational Resilience regulations and embedding them business processes Excellent stakeholder management and communication skills with the ability to work with people at all levels of an organisation People Leadership experience with an ability to grow and develop a team Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
AVP - AUTHENTICATION SERVICES ANALYST AVP - AUTHENTICATION SERVICES ANALYST Apply locations London time type Full time posted on Posted 4 Days Ago job requisition id -WD Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. Overview of the Department/Section: MUFG (Mitsubishi UFJ Financial Group) is one of the world's leading financial groups. Headquartered in Tokyo and with approximately 350 years of history, MUFG is a global network with around 2,300 offices in over 50 countries including the Americas, Europe, the Middle East and Africa, Asia and Oceania, and East Asia. The group has over 150,000 employees, offering services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing. The Authentication Services team sit within our IT Risk and Control department which is responsible for implementing and managing all technology related controls over IT and information risk and business continuity, supports the provision of disaster recovery solutions, performs risk assessments, and manages business recovery plans and the business recovery facility. Information Security is also the responsibility of this function. Main Purpose of the Role: An exciting opportunity is available to join this group for an Identity Management Specialist, who will report to the team lead and provide the technical capability to support the creation of a strategic direction for the Identity Management domain and associated tool set, together with supporting and maintaining overall service health and vendor management. Currently concentrated primarily around MS Active Directory and focused on all aspects of this technology, the Authentication Services team handle day to day management of the AD platform on premise and Azure AD; the technical documentation; maintenance of platform standards through to the planning of technical direction and strategy. The Identity Management role will sit within this highly productive team and the successful candidate will be expected to familiarize themselves with the processes and procedures of the Bank quickly to support and oversee the day to day platform management and the coaching / mentoring on best practice of operating the identity process. Candidates will be expected to articulate complex technical instruction in plain English to earn the support of senior management stakeholders and those technically less experienced. The role requires an excellent team player; a self-starter with a motivation and desire to seek out & deliver improvements and a drive to document and promote future platform opportunities for approval and funding. Candidates applying for this role must be able to demonstrate in-depth knowledge of Identity Management, Microsoft Active Directory on premise and cloud based Azure Active Directory through either a Microsoft Systems Engineer qualification or at least 5 years' experience working in this specialty. Candidates must also be able to demonstrate examples of real-world experiences using their skills allied with a good knowledge of current and future trends within tech around Cyber Security, Identity Management and related authentication methodologies. Key Responsibilities: Main escalation point for SME 3rd line BAU incidents and tasks for in-depth trouble-shooting and analysis. Assist and advise Team Lead on technical direction for Identity Management, especially through technical workshops and 1:1 coaching sessions, to ensure alignment to business strategy. Creation and maintenance of technical guides to convey fact, simply and effectively to both peers and those less experienced. Daily management and maintenance of the Identity Management platform, ensuring service availability; health and performance monitoring & alerting and the maintenance of operational & technical documentation. Balance technical fact / opinion against business risk / delivered service to provide well thought through guidance to support technical staff with incident; problem investigation and project decisions. Initiate investigation and proactive improvements for standard operating processes and procedures, utilising the current owned / licensed tools available, to evidence and escalate issues to the management team. Candidate should be comfortable in communicating with all levels of the management hierarchy. Produce and interpret service performance and security data to provide analysis for investigations; baseline performance and trend reports for management to highlight areas of focus / improvement and on-going change. Play a leading role in educating other tech functions in authentication technology and ensure Service Delivery and customer satisfaction is at the heart of the team. Encourage teamwork and cooperation at all times. Push use of Automation and scripting functionality to simplify and improve all aspects of Authentication tasks and monitoring. Work with the problem management function under the ITIL framework to investigate potential root causes. Skills and Experience: Functional/Technical Skills and Knowledge requirements Essential: Microsoft Active Directory and Windows Server Azure Active Directory Ability to create/Edit/troubleshoot Powershell Scripts Preferred: Quest AD management tools (for example, Quest Change Auditor, Quest Recovery Manager) ADFS Certificate Services Privileged Access Management Single Sign On configuration methods and protocols Varonis DatAdvantage or other file auditing tools Cloud based resources (Infrastructure as Code, SaaS, Azure fundamentals etc) MUFG operate a hybrid working model with 3 days per week in the office. We are open to considering flexible working requests in line with organisational requirements. MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership. We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law. About US At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!
Jan 13, 2025
Full time
AVP - AUTHENTICATION SERVICES ANALYST AVP - AUTHENTICATION SERVICES ANALYST Apply locations London time type Full time posted on Posted 4 Days Ago job requisition id -WD Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. Overview of the Department/Section: MUFG (Mitsubishi UFJ Financial Group) is one of the world's leading financial groups. Headquartered in Tokyo and with approximately 350 years of history, MUFG is a global network with around 2,300 offices in over 50 countries including the Americas, Europe, the Middle East and Africa, Asia and Oceania, and East Asia. The group has over 150,000 employees, offering services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing. The Authentication Services team sit within our IT Risk and Control department which is responsible for implementing and managing all technology related controls over IT and information risk and business continuity, supports the provision of disaster recovery solutions, performs risk assessments, and manages business recovery plans and the business recovery facility. Information Security is also the responsibility of this function. Main Purpose of the Role: An exciting opportunity is available to join this group for an Identity Management Specialist, who will report to the team lead and provide the technical capability to support the creation of a strategic direction for the Identity Management domain and associated tool set, together with supporting and maintaining overall service health and vendor management. Currently concentrated primarily around MS Active Directory and focused on all aspects of this technology, the Authentication Services team handle day to day management of the AD platform on premise and Azure AD; the technical documentation; maintenance of platform standards through to the planning of technical direction and strategy. The Identity Management role will sit within this highly productive team and the successful candidate will be expected to familiarize themselves with the processes and procedures of the Bank quickly to support and oversee the day to day platform management and the coaching / mentoring on best practice of operating the identity process. Candidates will be expected to articulate complex technical instruction in plain English to earn the support of senior management stakeholders and those technically less experienced. The role requires an excellent team player; a self-starter with a motivation and desire to seek out & deliver improvements and a drive to document and promote future platform opportunities for approval and funding. Candidates applying for this role must be able to demonstrate in-depth knowledge of Identity Management, Microsoft Active Directory on premise and cloud based Azure Active Directory through either a Microsoft Systems Engineer qualification or at least 5 years' experience working in this specialty. Candidates must also be able to demonstrate examples of real-world experiences using their skills allied with a good knowledge of current and future trends within tech around Cyber Security, Identity Management and related authentication methodologies. Key Responsibilities: Main escalation point for SME 3rd line BAU incidents and tasks for in-depth trouble-shooting and analysis. Assist and advise Team Lead on technical direction for Identity Management, especially through technical workshops and 1:1 coaching sessions, to ensure alignment to business strategy. Creation and maintenance of technical guides to convey fact, simply and effectively to both peers and those less experienced. Daily management and maintenance of the Identity Management platform, ensuring service availability; health and performance monitoring & alerting and the maintenance of operational & technical documentation. Balance technical fact / opinion against business risk / delivered service to provide well thought through guidance to support technical staff with incident; problem investigation and project decisions. Initiate investigation and proactive improvements for standard operating processes and procedures, utilising the current owned / licensed tools available, to evidence and escalate issues to the management team. Candidate should be comfortable in communicating with all levels of the management hierarchy. Produce and interpret service performance and security data to provide analysis for investigations; baseline performance and trend reports for management to highlight areas of focus / improvement and on-going change. Play a leading role in educating other tech functions in authentication technology and ensure Service Delivery and customer satisfaction is at the heart of the team. Encourage teamwork and cooperation at all times. Push use of Automation and scripting functionality to simplify and improve all aspects of Authentication tasks and monitoring. Work with the problem management function under the ITIL framework to investigate potential root causes. Skills and Experience: Functional/Technical Skills and Knowledge requirements Essential: Microsoft Active Directory and Windows Server Azure Active Directory Ability to create/Edit/troubleshoot Powershell Scripts Preferred: Quest AD management tools (for example, Quest Change Auditor, Quest Recovery Manager) ADFS Certificate Services Privileged Access Management Single Sign On configuration methods and protocols Varonis DatAdvantage or other file auditing tools Cloud based resources (Infrastructure as Code, SaaS, Azure fundamentals etc) MUFG operate a hybrid working model with 3 days per week in the office. We are open to considering flexible working requests in line with organisational requirements. MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership. We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law. About US At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!
Description Bring your IT career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your career and future. A Fortune 200 leader, we're the driven professionals and technology experts companies turn to most to solve their IT challenges. CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers around the Globe. A Fortune 500 company and member of the S&P 500 Index, CDW was founded in 1984 and employs over 15,000 coworkers, with headquarters across the United States, United Kingdom and Canada. CDW prides itself on "making amazing happen". Our relationships are fueled by our deep expertise and are grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. Job Summary The Product Management team is integral to driving innovation, maximising customer value, and achieving sustainable growth of our propositions and services portfolio. They deliver exceptional products that address market needs, exceed customer expectations, and create meaningful experiences. By leveraging our deep understanding of the market, customer insights, and cutting-edge technology, CDW aims to simplify the complex needs of our customers and sellers. As a Senior Product Manager, you will be responsible for creating real value for customers through research and development, product creation, product launch and in-life management. You will have a collaborative spirit that thrives in an enterprise-scale environment, enabling you to make technology work so people can do great things. Key Responsibilities Ensures the company is prepared to deliver and support the product throughout its lifecycle by owning the process of definition, prototype, launch, and improvement of the products and services. Collaborates closely with sales and delivery teams to define, document, and oversee internal processes that support launched services. Creates cost models for services in collaboration with Product Design Analysts and FP&A/Finance representatives. Responsible for the creation, approval, and final release of all associated documentation required for the ongoing management of assigned products. Provides effective training and workshops for various groups including sales and operational teams on the products which have been developed prior to launch. Understands and clearly articulates the commercial proposition of each product and aspects of business justification both for CDW, chosen partner(s) and the customer. Establishes and maintains relationships with key business and technology stakeholders. Performs internal and external customer research using cost-effective means of gaining insight into the 'voice of the customer'. Continually monitors and optimises the product while in life. Works with the Office of the CTO and internal tools to manage the flow of new concepts with the wider business ensuring clear communication. Documents and maintains a roadmap of future products and enhancements that is aligned with the overall business strategy and vendor roadmaps. Continuous gap analysis of in-life products against trends and competition. Analyzes business case drivers to identify risks and to establish action plans that deliver near, mid-, and long-term results to improve business processes related to the management of CDW's Services portfolio. Identifies partners that can help CDW deliver scalable services and support supplier management teams to onboard key partners. Acts as a voice for product management within the business ensuring the identity and brand of the function is understood across the CDW business units. Shares lessons learnt on product launch and go-to-market initiatives to optimise the product launch and decommission processes. The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessary working in conjunction with the Office of the CTO, Technical Presales, operational teams, legal, finance and sales. Qualifications, Skills & Experience Experience with Microsoft Cloud services and products (Azure, Office 365, CSP and other similar programs). Experience within the Information Technology market with proven experience working as a product manager. Experience and awareness of key managed services elements including support, monitoring, maintenance, and systems management. Proficient awareness of a wide range of technologies and products including categories of Cloud (public, private and hybrid), Storage, Virtualisation, Compute, Networking, Security, Collaboration and Desktop. Experience of working within a fast-paced sales environment. Proven track record of launching and applying best practices for product management across the entire product lifecycle. Experience with commercial modelling within the IT industry. Ability to evangelise a product domain to the wider business. Excellent communication skills, both verbal and written. Strong leadership skills, able to engage and inspire coworkers. Essential Attributes Entrepreneurial and strategic drive: Can drive the 'what' and 'why' of the customer or business problems we are solving. Has an appreciation of the user experience and business/commercial benefits. Multifaceted: Knowledgeable across multiple functional areas such as product management, engineering, user experience (UX), sales, customer support, finance, and marketing. Data-driven: Explores the data behind a certain assumption and can come up with a hypothesis on how a product or feature will move the needle. Clear communicator: Able to articulate the vision and confidently communicate with all stakeholder levels: CDW, Customer, 3rd Parties and Partners. Identifies core messages, conveys complex concepts and responds quickly and appropriately. Commercial Acumen: Understands how customers may want to consume products and can articulate this within a sales environment obtaining buy-in to promote CDW products and services. More about CDW and your career with us: At CDW, you'll work with people who inspire you. People with positive, success-driven attitudes whom you will learn and forge strong relationships with. Bring your best true self - and your best ideas - to CDW. Because diverse perspectives bring forth better problem solving - and better solutions for our customers in a rapidly evolving technology landscape. CDW is an equal opportunity employer committed to maintaining a policy of non-discrimination towards all coworkers and applicants for employment in all aspects of employment. CDW does not discriminate against any applicant because of age, disability, gender reassignment, marriage and civil partnership status, pregnancy and maternity, race, religion/belief, sex, sexual orientation, veteran status, or any other basis that is prohibited by local employment law, including those protected by the UK Equality Act 2010. We encourage candidates from all walks of life to apply and join us in our mission of cultivating a culture of belonging, diversity and inclusion for better collaboration, innovation, and business results. Together, we strive to create a workplace where everyone feels like they belong and is empowered to bring their full energy, capabilities and authenticity for coworker and business benefits. Will you be a part of it? What we offer: Life Assurance Competitive Contributory Pension Private Medical Insurance Enhanced Maternity Pay 25 days holiday + bank holidays Option to buy additional holiday Dental Insurance Season Ticket Loan + additional perks Who we are: CDW is a leading technology solutions provider to business, government, education and healthcare organizations across the globe. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from fresh-faced start-ups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small. What you can expect from us: Culture, coworkers, careers. CDW is not only the People Who Get IT but the People who get People. Our relationships are fueled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, you'll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true self-and your best ideas-to CDW. Because diverse perspectives bring forth better problem solving-and better solutions for our customers on a rapidly evolving technology landscape.
Jan 09, 2025
Full time
Description Bring your IT career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your career and future. A Fortune 200 leader, we're the driven professionals and technology experts companies turn to most to solve their IT challenges. CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers around the Globe. A Fortune 500 company and member of the S&P 500 Index, CDW was founded in 1984 and employs over 15,000 coworkers, with headquarters across the United States, United Kingdom and Canada. CDW prides itself on "making amazing happen". Our relationships are fueled by our deep expertise and are grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. Job Summary The Product Management team is integral to driving innovation, maximising customer value, and achieving sustainable growth of our propositions and services portfolio. They deliver exceptional products that address market needs, exceed customer expectations, and create meaningful experiences. By leveraging our deep understanding of the market, customer insights, and cutting-edge technology, CDW aims to simplify the complex needs of our customers and sellers. As a Senior Product Manager, you will be responsible for creating real value for customers through research and development, product creation, product launch and in-life management. You will have a collaborative spirit that thrives in an enterprise-scale environment, enabling you to make technology work so people can do great things. Key Responsibilities Ensures the company is prepared to deliver and support the product throughout its lifecycle by owning the process of definition, prototype, launch, and improvement of the products and services. Collaborates closely with sales and delivery teams to define, document, and oversee internal processes that support launched services. Creates cost models for services in collaboration with Product Design Analysts and FP&A/Finance representatives. Responsible for the creation, approval, and final release of all associated documentation required for the ongoing management of assigned products. Provides effective training and workshops for various groups including sales and operational teams on the products which have been developed prior to launch. Understands and clearly articulates the commercial proposition of each product and aspects of business justification both for CDW, chosen partner(s) and the customer. Establishes and maintains relationships with key business and technology stakeholders. Performs internal and external customer research using cost-effective means of gaining insight into the 'voice of the customer'. Continually monitors and optimises the product while in life. Works with the Office of the CTO and internal tools to manage the flow of new concepts with the wider business ensuring clear communication. Documents and maintains a roadmap of future products and enhancements that is aligned with the overall business strategy and vendor roadmaps. Continuous gap analysis of in-life products against trends and competition. Analyzes business case drivers to identify risks and to establish action plans that deliver near, mid-, and long-term results to improve business processes related to the management of CDW's Services portfolio. Identifies partners that can help CDW deliver scalable services and support supplier management teams to onboard key partners. Acts as a voice for product management within the business ensuring the identity and brand of the function is understood across the CDW business units. Shares lessons learnt on product launch and go-to-market initiatives to optimise the product launch and decommission processes. The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessary working in conjunction with the Office of the CTO, Technical Presales, operational teams, legal, finance and sales. Qualifications, Skills & Experience Experience with Microsoft Cloud services and products (Azure, Office 365, CSP and other similar programs). Experience within the Information Technology market with proven experience working as a product manager. Experience and awareness of key managed services elements including support, monitoring, maintenance, and systems management. Proficient awareness of a wide range of technologies and products including categories of Cloud (public, private and hybrid), Storage, Virtualisation, Compute, Networking, Security, Collaboration and Desktop. Experience of working within a fast-paced sales environment. Proven track record of launching and applying best practices for product management across the entire product lifecycle. Experience with commercial modelling within the IT industry. Ability to evangelise a product domain to the wider business. Excellent communication skills, both verbal and written. Strong leadership skills, able to engage and inspire coworkers. Essential Attributes Entrepreneurial and strategic drive: Can drive the 'what' and 'why' of the customer or business problems we are solving. Has an appreciation of the user experience and business/commercial benefits. Multifaceted: Knowledgeable across multiple functional areas such as product management, engineering, user experience (UX), sales, customer support, finance, and marketing. Data-driven: Explores the data behind a certain assumption and can come up with a hypothesis on how a product or feature will move the needle. Clear communicator: Able to articulate the vision and confidently communicate with all stakeholder levels: CDW, Customer, 3rd Parties and Partners. Identifies core messages, conveys complex concepts and responds quickly and appropriately. Commercial Acumen: Understands how customers may want to consume products and can articulate this within a sales environment obtaining buy-in to promote CDW products and services. More about CDW and your career with us: At CDW, you'll work with people who inspire you. People with positive, success-driven attitudes whom you will learn and forge strong relationships with. Bring your best true self - and your best ideas - to CDW. Because diverse perspectives bring forth better problem solving - and better solutions for our customers in a rapidly evolving technology landscape. CDW is an equal opportunity employer committed to maintaining a policy of non-discrimination towards all coworkers and applicants for employment in all aspects of employment. CDW does not discriminate against any applicant because of age, disability, gender reassignment, marriage and civil partnership status, pregnancy and maternity, race, religion/belief, sex, sexual orientation, veteran status, or any other basis that is prohibited by local employment law, including those protected by the UK Equality Act 2010. We encourage candidates from all walks of life to apply and join us in our mission of cultivating a culture of belonging, diversity and inclusion for better collaboration, innovation, and business results. Together, we strive to create a workplace where everyone feels like they belong and is empowered to bring their full energy, capabilities and authenticity for coworker and business benefits. Will you be a part of it? What we offer: Life Assurance Competitive Contributory Pension Private Medical Insurance Enhanced Maternity Pay 25 days holiday + bank holidays Option to buy additional holiday Dental Insurance Season Ticket Loan + additional perks Who we are: CDW is a leading technology solutions provider to business, government, education and healthcare organizations across the globe. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from fresh-faced start-ups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small. What you can expect from us: Culture, coworkers, careers. CDW is not only the People Who Get IT but the People who get People. Our relationships are fueled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, you'll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true self-and your best ideas-to CDW. Because diverse perspectives bring forth better problem solving-and better solutions for our customers on a rapidly evolving technology landscape.
Post: Technical Assurance Manager Salary: £54,332 per annum Grade: FRS F Salary range: £54,332 - £70,549 per annum Contract type: Permanent Working pattern: Full-time Application closing date: 4 PM on Friday 17 January 2025 London Fire Brigade (LFB) is London's Fire and Rescue Service - one of the largest firefighting and rescue organisations in the world. We are here to make London a safer city. An exciting opportunity has arisen at the London Fire Brigade for a Technical Assurance Manager to work in the small friendly Technical Service and Support team within the wider Property/TSS department managing the implementation of professional standards and leading the performance management of associated contracts, specifically around respiratory protective equipment. As the Technical Assurance Manager, you will be the strategic lead, manage and implement performance mechanisms and processes to ensure LFB get best value from operational assets and equipment. You will lead the implementation of professional standards across the team and align LFB to meet them. In addition, you will be responsible for monitoring and reporting on contractor/supplier performance and compliance against contractual requirements, legislated obligations, and good industry practice. Applicants will need to be able to work flexibly and work well as part of a team being adaptable to changing demands. This full-time role is based at Union Street/Home working and involves occasional travel to any of LFB's fire stations, Ruislip Workshops, and strategic partner locations. Further information about the main duties and responsibilities of the role are detailed in the job description. If you are unable to see the job description, salary range, or the full advert, please visit our jobs pages at to access the full advert. We value the diversity of our employees and aim to recruit a workforce that reflects our diverse communities across London. The London Fire Commissioner is an Equal Opportunities Employer and we positively welcome applications from all suitably qualified individuals, irrespective of age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. Assessment Overview Stage 1 To apply, please complete the online application, upload a copy of your up-to-date CV and provide evidence to address the following selection criteria: Possession of an HNC or equivalent or extensive relevant experience in compliance management preferably within ISO accreditation or any other relevant professional standard. Experience of managing professional services in a multi-discipline environment with a good knowledge of vehicle and equipment maintenance and services maintenance projects. Very good oral and written communication skills to produce technical correspondence and reports and the ability to establish good working relations with officers, clients, and outside organisations at all levels in a multi-disciplinary environment. Good analytical skills to undertake research, analyze information and provide solutions to complex problems. Shortlisted candidates will be invited to attend stage 2. Stage 2 Assessment for this role is due to take place on 06 February 2025 at the Brigade's Headquarters. Please be advised that if you are unable to make the scheduled assessment date, we may not be able to make alternative arrangements. Additional Information Benefits of working for the London Fire Brigade 26 days' holiday plus bank holidays Option Absence Scheme (which can result in an additional 12 days annual leave for staff at this grade) Family (including maternity) leave and emergency support leave Flexible working including work from home 60% Free access to the Brigade gym Use of the Brigade's Medical Adviser/physios/fitness advisers Free counselling Season ticket loans Join social networks including our Equality Support Groups Contributory pension scheme Cycle to work scheme Staff discount scheme Opportunity to access affordable accommodation In line with the Basic Personnel Security Standard (BPSS) employment checks will be completed by successful candidates, which will include a Standard criminal records check. Successful candidates will be required to declare any convictions for offences and any offer of employment is subject to the LFC receiving a criminal records disclosure which it considers satisfactory.
Jan 09, 2025
Full time
Post: Technical Assurance Manager Salary: £54,332 per annum Grade: FRS F Salary range: £54,332 - £70,549 per annum Contract type: Permanent Working pattern: Full-time Application closing date: 4 PM on Friday 17 January 2025 London Fire Brigade (LFB) is London's Fire and Rescue Service - one of the largest firefighting and rescue organisations in the world. We are here to make London a safer city. An exciting opportunity has arisen at the London Fire Brigade for a Technical Assurance Manager to work in the small friendly Technical Service and Support team within the wider Property/TSS department managing the implementation of professional standards and leading the performance management of associated contracts, specifically around respiratory protective equipment. As the Technical Assurance Manager, you will be the strategic lead, manage and implement performance mechanisms and processes to ensure LFB get best value from operational assets and equipment. You will lead the implementation of professional standards across the team and align LFB to meet them. In addition, you will be responsible for monitoring and reporting on contractor/supplier performance and compliance against contractual requirements, legislated obligations, and good industry practice. Applicants will need to be able to work flexibly and work well as part of a team being adaptable to changing demands. This full-time role is based at Union Street/Home working and involves occasional travel to any of LFB's fire stations, Ruislip Workshops, and strategic partner locations. Further information about the main duties and responsibilities of the role are detailed in the job description. If you are unable to see the job description, salary range, or the full advert, please visit our jobs pages at to access the full advert. We value the diversity of our employees and aim to recruit a workforce that reflects our diverse communities across London. The London Fire Commissioner is an Equal Opportunities Employer and we positively welcome applications from all suitably qualified individuals, irrespective of age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. Assessment Overview Stage 1 To apply, please complete the online application, upload a copy of your up-to-date CV and provide evidence to address the following selection criteria: Possession of an HNC or equivalent or extensive relevant experience in compliance management preferably within ISO accreditation or any other relevant professional standard. Experience of managing professional services in a multi-discipline environment with a good knowledge of vehicle and equipment maintenance and services maintenance projects. Very good oral and written communication skills to produce technical correspondence and reports and the ability to establish good working relations with officers, clients, and outside organisations at all levels in a multi-disciplinary environment. Good analytical skills to undertake research, analyze information and provide solutions to complex problems. Shortlisted candidates will be invited to attend stage 2. Stage 2 Assessment for this role is due to take place on 06 February 2025 at the Brigade's Headquarters. Please be advised that if you are unable to make the scheduled assessment date, we may not be able to make alternative arrangements. Additional Information Benefits of working for the London Fire Brigade 26 days' holiday plus bank holidays Option Absence Scheme (which can result in an additional 12 days annual leave for staff at this grade) Family (including maternity) leave and emergency support leave Flexible working including work from home 60% Free access to the Brigade gym Use of the Brigade's Medical Adviser/physios/fitness advisers Free counselling Season ticket loans Join social networks including our Equality Support Groups Contributory pension scheme Cycle to work scheme Staff discount scheme Opportunity to access affordable accommodation In line with the Basic Personnel Security Standard (BPSS) employment checks will be completed by successful candidates, which will include a Standard criminal records check. Successful candidates will be required to declare any convictions for offences and any offer of employment is subject to the LFC receiving a criminal records disclosure which it considers satisfactory.
White Collar Factory (95009), United Kingdom, London, London Director of Software Engineering About this role We are looking for a Director of Software Engineering to lead a team of 100+ engineers. We're looking for someone who is results-oriented, able to partner with business leaders and go toe-to-toe with the best engineers on technical rigour. You'll be responsible for all the technologists within a series of our 'outcome teams': established to drive forward business outcomes. You'll be an excellent leader of people and communicator. You'll be able to seamlessly switch from executive-level progress conversations, to diving deep into solutions, to contributing to strategic discussions around roadmaps. You'll be able to provide clear thinking and direction to cut through ambiguity. You'll be able to partner well with the local business leadership team and with enterprise stakeholders; providing objective assessments of the likely cost and risk trade-offs for different solutions, and clear paths forward. What you'll do Leadership of a team of 100+ technologists (Software Engineers, Quality Engineers and Architects): operating engineering at scale within a complex regulated environment Work together with Product and Design teams on the overall product roadmap for key business capabilities and goals Elevate great talent and ensure you have a clear agenda for development in the team. Actively manage performance across the team to develop talent over time Drive for effective delivery with pace and precision across the different outcome teams Liaising with and managing enterprise stakeholders primarily based in the US, who often have deep expertise on particular domains Manage a team with a blend of associates and third party engineers, and ensure effective oversight of the relevant third parties within the domain. Seek and share the context of the wider organisation, its purpose, commitments and opportunities to enable and engage your team with customer and organisational outcomes Stay up to date with the latest relevant changes in regulation and enterprise process Maintain broad knowledge and awareness of the latest relevant technologies and engineering practices Be a key voice in technical design reviews - ensuring a clear and consistent approach to engineering practices Support the career growth and development of the team What we're looking for You'll have a clear track record of leading large software engineering teams, and a proven track record of driving high performance You'll be able to solve complex challenges across people, process and technology. A high level of intellectual curiosity and comfort with ambiguity is essential. You will have the ability to deep dive on different technology options quickly and provide recommendations on a path forward. You will have excellent critical thinking skills and be able to provide thoughtful and effective counsel to leaders across the business You're passionate about recruiting and developing great engineering talent You'll be able to drive results quickly individually, whilst enabling others through the establishing of clear patterns and practices for engineering teams. You'll possess excellent communication skills, with an ability to adapt and communicate compellingly and with authenticity to any audience (including internal and external stakeholders) You'll be aware of the latest native developments within AWS and have real world experience You'll have an understanding of the latest cybersecurity trends and how they impact engineering practice You'll be able to work within enterprise policies/guidelines while customising to fit the UK to strike the right balance You're comfortable in reaching pragmatic outcomes between short-term and long-term business needs Knowledge of the UK / US regulatory, consumer lending and technology landscapes (preferred) Where and how you'll work This is a permanent position based in either our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham or London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital
Jan 04, 2025
Full time
White Collar Factory (95009), United Kingdom, London, London Director of Software Engineering About this role We are looking for a Director of Software Engineering to lead a team of 100+ engineers. We're looking for someone who is results-oriented, able to partner with business leaders and go toe-to-toe with the best engineers on technical rigour. You'll be responsible for all the technologists within a series of our 'outcome teams': established to drive forward business outcomes. You'll be an excellent leader of people and communicator. You'll be able to seamlessly switch from executive-level progress conversations, to diving deep into solutions, to contributing to strategic discussions around roadmaps. You'll be able to provide clear thinking and direction to cut through ambiguity. You'll be able to partner well with the local business leadership team and with enterprise stakeholders; providing objective assessments of the likely cost and risk trade-offs for different solutions, and clear paths forward. What you'll do Leadership of a team of 100+ technologists (Software Engineers, Quality Engineers and Architects): operating engineering at scale within a complex regulated environment Work together with Product and Design teams on the overall product roadmap for key business capabilities and goals Elevate great talent and ensure you have a clear agenda for development in the team. Actively manage performance across the team to develop talent over time Drive for effective delivery with pace and precision across the different outcome teams Liaising with and managing enterprise stakeholders primarily based in the US, who often have deep expertise on particular domains Manage a team with a blend of associates and third party engineers, and ensure effective oversight of the relevant third parties within the domain. Seek and share the context of the wider organisation, its purpose, commitments and opportunities to enable and engage your team with customer and organisational outcomes Stay up to date with the latest relevant changes in regulation and enterprise process Maintain broad knowledge and awareness of the latest relevant technologies and engineering practices Be a key voice in technical design reviews - ensuring a clear and consistent approach to engineering practices Support the career growth and development of the team What we're looking for You'll have a clear track record of leading large software engineering teams, and a proven track record of driving high performance You'll be able to solve complex challenges across people, process and technology. A high level of intellectual curiosity and comfort with ambiguity is essential. You will have the ability to deep dive on different technology options quickly and provide recommendations on a path forward. You will have excellent critical thinking skills and be able to provide thoughtful and effective counsel to leaders across the business You're passionate about recruiting and developing great engineering talent You'll be able to drive results quickly individually, whilst enabling others through the establishing of clear patterns and practices for engineering teams. You'll possess excellent communication skills, with an ability to adapt and communicate compellingly and with authenticity to any audience (including internal and external stakeholders) You'll be aware of the latest native developments within AWS and have real world experience You'll have an understanding of the latest cybersecurity trends and how they impact engineering practice You'll be able to work within enterprise policies/guidelines while customising to fit the UK to strike the right balance You're comfortable in reaching pragmatic outcomes between short-term and long-term business needs Knowledge of the UK / US regulatory, consumer lending and technology landscapes (preferred) Where and how you'll work This is a permanent position based in either our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham or London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital
Capital One (Europe) Plc
Nottingham, Nottinghamshire
White Collar Factory (95009), United Kingdom, London, London Director of Software Engineering About this role We are looking for a Director of Software Engineering to lead a team of 100+ engineers. We're looking for someone who is results-oriented, able to partner with business leaders and go toe-to-toe with the best engineers on technical rigour. You'll be responsible for all the technologists within a series of our 'outcome teams': established to drive forward business outcomes. You'll be an excellent leader of people and communicator. You'll be able to seamlessly switch from executive-level progress conversations, to diving deep into solutions, to contributing to strategic discussions around roadmaps. You'll be able to provide clear thinking and direction to cut through ambiguity. You'll be able to partner well with the local business leadership team and with enterprise stakeholders; providing objective assessments of the likely cost and risk trade-offs for different solutions, and clear paths forward. What you'll do Leadership of a team of 100+ technologists (Software Engineers, Quality Engineers and Architects): operating engineering at scale within a complex regulated environment. Work together with Product and Design teams on the overall product roadmap for key business capabilities and goals. Elevate great talent and ensure you have a clear agenda for development in the team. Actively manage performance across the team to develop talent over time. Drive for effective delivery with pace and precision across the different outcome teams. Liaising with and managing enterprise stakeholders primarily based in the US, who often have deep expertise on particular domains. Manage a team with a blend of associates and third party engineers, and ensure effective oversight of the relevant third parties within the domain. Seek and share the context of the wider organisation, its purpose, commitments and opportunities to enable and engage your team with customer and organisational outcomes. Stay up to date with the latest relevant changes in regulation and enterprise process. Maintain broad knowledge and awareness of the latest relevant technologies and engineering practices. Be a key voice in technical design reviews - ensuring a clear and consistent approach to engineering practices. Support the career growth and development of the team. What we're looking for You'll have a clear track record of leading large software engineering teams, and a proven track record of driving high performance. You'll be able to solve complex challenges across people, process and technology. A high level of intellectual curiosity and comfort with ambiguity is essential. You will have the ability to deep dive on different technology options quickly and provide recommendations on a path forward. You will have excellent critical thinking skills and be able to provide thoughtful and effective counsel to leaders across the business. You're passionate about recruiting and developing great engineering talent. You'll be able to drive results quickly individually, whilst enabling others through the establishing of clear patterns and practices for engineering teams. You'll possess excellent communication skills, with an ability to adapt and communicate compellingly and with authenticity to any audience (including internal and external stakeholders). You'll be aware of the latest native developments within AWS and have real world experience. You'll have an understanding of the latest cybersecurity trends and how they impact engineering practice. You'll be able to work within enterprise policies/guidelines while customising to fit the UK to strike the right balance. You're comfortable in reaching pragmatic outcomes between short-term and long-term business needs. Knowledge of the UK / US regulatory, consumer lending and technology landscapes (preferred). Where and how you'll work This is a permanent position based in either our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham or London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation. We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers). Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave. Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies. OutFront - to provide LGBTQ+ support for all associates. Mind Your Mind - signposting support and promoting positive mental wellbeing for all. Women in Tech - promoting an inclusive environment in tech. EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry. Enabled - focused on supporting associates with disabilities and neurodiversity. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact . All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to . Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Dec 26, 2024
Full time
White Collar Factory (95009), United Kingdom, London, London Director of Software Engineering About this role We are looking for a Director of Software Engineering to lead a team of 100+ engineers. We're looking for someone who is results-oriented, able to partner with business leaders and go toe-to-toe with the best engineers on technical rigour. You'll be responsible for all the technologists within a series of our 'outcome teams': established to drive forward business outcomes. You'll be an excellent leader of people and communicator. You'll be able to seamlessly switch from executive-level progress conversations, to diving deep into solutions, to contributing to strategic discussions around roadmaps. You'll be able to provide clear thinking and direction to cut through ambiguity. You'll be able to partner well with the local business leadership team and with enterprise stakeholders; providing objective assessments of the likely cost and risk trade-offs for different solutions, and clear paths forward. What you'll do Leadership of a team of 100+ technologists (Software Engineers, Quality Engineers and Architects): operating engineering at scale within a complex regulated environment. Work together with Product and Design teams on the overall product roadmap for key business capabilities and goals. Elevate great talent and ensure you have a clear agenda for development in the team. Actively manage performance across the team to develop talent over time. Drive for effective delivery with pace and precision across the different outcome teams. Liaising with and managing enterprise stakeholders primarily based in the US, who often have deep expertise on particular domains. Manage a team with a blend of associates and third party engineers, and ensure effective oversight of the relevant third parties within the domain. Seek and share the context of the wider organisation, its purpose, commitments and opportunities to enable and engage your team with customer and organisational outcomes. Stay up to date with the latest relevant changes in regulation and enterprise process. Maintain broad knowledge and awareness of the latest relevant technologies and engineering practices. Be a key voice in technical design reviews - ensuring a clear and consistent approach to engineering practices. Support the career growth and development of the team. What we're looking for You'll have a clear track record of leading large software engineering teams, and a proven track record of driving high performance. You'll be able to solve complex challenges across people, process and technology. A high level of intellectual curiosity and comfort with ambiguity is essential. You will have the ability to deep dive on different technology options quickly and provide recommendations on a path forward. You will have excellent critical thinking skills and be able to provide thoughtful and effective counsel to leaders across the business. You're passionate about recruiting and developing great engineering talent. You'll be able to drive results quickly individually, whilst enabling others through the establishing of clear patterns and practices for engineering teams. You'll possess excellent communication skills, with an ability to adapt and communicate compellingly and with authenticity to any audience (including internal and external stakeholders). You'll be aware of the latest native developments within AWS and have real world experience. You'll have an understanding of the latest cybersecurity trends and how they impact engineering practice. You'll be able to work within enterprise policies/guidelines while customising to fit the UK to strike the right balance. You're comfortable in reaching pragmatic outcomes between short-term and long-term business needs. Knowledge of the UK / US regulatory, consumer lending and technology landscapes (preferred). Where and how you'll work This is a permanent position based in either our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham or London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation. We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers). Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave. Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies. OutFront - to provide LGBTQ+ support for all associates. Mind Your Mind - signposting support and promoting positive mental wellbeing for all. Women in Tech - promoting an inclusive environment in tech. EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry. Enabled - focused on supporting associates with disabilities and neurodiversity. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact . All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to . Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Methods Methods is an established £100m Digital Transformation company, part of the Alten Group, which over the last 30+ years has provided innovative business and digital technology services. We have over 50 active clients many of which have been working with us for more than 10 years. Since our establishment in 1990, Methods has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Our mission is to improve and safeguard public-facing services. We apply digital thinking to ensure the future of our public services is centred around our citizens. Our human touch sets us apart from other consultancies, system integrators and software houses - we have a customer-centric value system whereby we focus on delivering what is right for our clients. We passionately support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them. Headquartered in central London, with seven regional offices, the company has over 300 colleagues in an organisation centred around distinct portfolio offerings and a further central support services function. Methods delivers multi-disciplinary and full-lifecycle services in a range of specialisms, all related to transitioning from monolithic legacy estates to new, user-centric, cloud and hybrid-based models. The company is a national leader in combining user-centred digital service design with cloud-based open architecture and modern technology services. Managed Services Portfolio The Managed Services Portfolio represents key Methods offerings to the marketplace, building on an outstanding reputation for quality, flexibility and creativity established to date. With focus on both SIAM and ServiceNow services, the team offer vital service management experience in a growing market. We are looking for an experienced ServiceNow Solutions Architect to provide thought leadership to our ServiceNow Operations Teams, work with our clients to design and build best in class ServiceNow solutions, support the sales cycle, and provide expertise to our strategic accounts. Key Responsibilities Lead the design of end-to-end ServiceNow solutions that address complex business challenges, ensuring they meet the organisation's current and future business needs. Collaborate with client stakeholders to gather, analyse, and document detailed requirements, translating them into actionable specifications. Conduct workshops, presentations, and training sessions to facilitate client understanding and collaboration. Develop the architectural blueprint for ServiceNow solutions, considering factors such as scalability, security, performance, and integration requirements. Assess new ServiceNow features, modules, and integrations to determine their suitability for our clients' needs and advise on their adoption. Establish and enforce governance policies, best practices, and coding standards to ensure the consistency, maintainability, and security of ServiceNow configurations. Define and oversee integration strategy, including designing integrations between ServiceNow and other systems or applications, ensuring seamless data flow and interoperability to enhance the overall efficiency of the client's IT landscape. Ensure that ServiceNow solutions adhere to security standards, regulatory compliance, and data protection requirements and implement robust access controls and security measures. Architect solutions with scalability and optimal performance in mind, considering anticipated growth and usage patterns. Develop and maintain a ServiceNow roadmap and value realisation plan that aligns with the client's strategic objectives, considering future enhancements, upgrades, and innovations. Stay informed about industry trends and emerging technologies to continuously enhance ServiceNow solutions. Provide quality assurance to ServiceNow implementations, overseeing thorough testing to ensure performance, functionality, and security, identifying defects during the development and testing phases. Create comprehensive technical documentation for solutions, including design documents, configuration details, and best practices, to support knowledge transfer and enable ongoing system maintenance. Communicate effectively with various stakeholders, including clients, project managers, and development teams, providing regular updates on project progress, challenges, and opportunities for improvement. Create and oversee internal mentoring, training, and development programmes to foster a culture of continuous learning. Implement coding and configuration standards to maintain consistency and quality. Support the sales cycle by providing inputs to Pre-Sales collateral and bid responses, demonstrating solutions, attending client presentations, and working with the wider teams on service offering development. Provide thought leadership and expertise to our strategic accounts, identifying opportunities for upsell and strengthening our relationships. Attain and maintain relevant ServiceNow certifications to stay current on platform developments and disseminate this knowledge to customers and internal teams. Contribute to the Methods' brand awareness through blog creation, attending conferences / webinars, writing case studies / white papers etc. Experience, Skills, and Qualifications Strong relationship-building, influencing, negotiating, and facilitation skills with customers and colleagues. Excellent written and verbal communication skills, articulating complex technical information convincingly at all levels. Able to work with minimal supervision, consistently delivering quality to deadlines and escalating issues and blockers in a timely manner. Experience of working in a client-facing role in a professional services organisation. Expert knowledge of the ServiceNow platform, beyond ITSM (e.g. SecOps, HRSD, IRM, BCM, APM, CMDB, ITAM, ITOM, SPM). Design of complex integrations between ServiceNow and other enterprise solutions, e.g. based on Integration Hub, Mid Server, SSO, JSON, SOAP, LDAP, JDBC, ODBC, REST, SCP and SFTP. ITIL and/or TOGAF qualified. Experience of working with Agile SDLC (Software Development Lifecycle Management) methods. Experienced in data architecture and master data management. A high level of general, technical knowledge including current, emerging, and future technology market trends and their impact on business. Good knowledge of Business Architecture, including business and technology strategies, operating models, process models, business and technology capability models and taxonomies (desirable). Good knowledge and experience of modelling languages, e.g. UML, ArchiMate and BPMN (desirable). Practical understanding of GDPR and ISO 27001 (desirable). Experienced in developing analysis, presentations, and support material to successfully implement strategy or change initiatives. Experience in managing large projects and programmes in an enterprise environment, leading project teams that help customers solve their most complex business problems through creative thinking and seeking innovative solutions. This role will require you to have or be willing to go through Security Clearance. As part of the onboarding process candidates will be asked to complete a Baseline Personnel Security Standard; details of the evidence required to apply may be found on the government website Gov.UK. If you are unable to meet this and any associated criteria, then your employment may be delayed, or rejected. By joining us you can expect Autonomy to develop and grow your skills and experience Be part of exciting project work that is making a difference in society Strong, inspiring and thought-provoking leadership A supportive and collaborative environment Development - access to LinkedIn Learning, a management development programme, and training Wellness - 24/7 confidential employee assistance programme Flexible Working - including home working and part time Social - office parties, breakfast Tuesdays, monthly pizza Thursdays, Thirsty Thursdays, and commitment to charitable causes Time Off - 25 days of annual leave a year, plus bank holidays, with the option to buy 5 extra days each year Volunteering - 2 paid days per year to volunteer in our local communities or within a charity organisation Pension - Salary Exchange Scheme with 4% employer contribution and 5% employee contribution Discretionary Company Bonus - based on company and individual performance Life Assurance - of 4 times base salary Private Medical Insurance - which is non-contributory (spouse and dependants included) Worldwide Travel Insurance - which is non-contributory (spouse and dependants included) Enhanced Maternity and Paternity Pay Travel - season ticket loan, cycle to work scheme For a full list of benefits please visit our website ( )
Dec 24, 2024
Full time
Methods Methods is an established £100m Digital Transformation company, part of the Alten Group, which over the last 30+ years has provided innovative business and digital technology services. We have over 50 active clients many of which have been working with us for more than 10 years. Since our establishment in 1990, Methods has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Our mission is to improve and safeguard public-facing services. We apply digital thinking to ensure the future of our public services is centred around our citizens. Our human touch sets us apart from other consultancies, system integrators and software houses - we have a customer-centric value system whereby we focus on delivering what is right for our clients. We passionately support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them. Headquartered in central London, with seven regional offices, the company has over 300 colleagues in an organisation centred around distinct portfolio offerings and a further central support services function. Methods delivers multi-disciplinary and full-lifecycle services in a range of specialisms, all related to transitioning from monolithic legacy estates to new, user-centric, cloud and hybrid-based models. The company is a national leader in combining user-centred digital service design with cloud-based open architecture and modern technology services. Managed Services Portfolio The Managed Services Portfolio represents key Methods offerings to the marketplace, building on an outstanding reputation for quality, flexibility and creativity established to date. With focus on both SIAM and ServiceNow services, the team offer vital service management experience in a growing market. We are looking for an experienced ServiceNow Solutions Architect to provide thought leadership to our ServiceNow Operations Teams, work with our clients to design and build best in class ServiceNow solutions, support the sales cycle, and provide expertise to our strategic accounts. Key Responsibilities Lead the design of end-to-end ServiceNow solutions that address complex business challenges, ensuring they meet the organisation's current and future business needs. Collaborate with client stakeholders to gather, analyse, and document detailed requirements, translating them into actionable specifications. Conduct workshops, presentations, and training sessions to facilitate client understanding and collaboration. Develop the architectural blueprint for ServiceNow solutions, considering factors such as scalability, security, performance, and integration requirements. Assess new ServiceNow features, modules, and integrations to determine their suitability for our clients' needs and advise on their adoption. Establish and enforce governance policies, best practices, and coding standards to ensure the consistency, maintainability, and security of ServiceNow configurations. Define and oversee integration strategy, including designing integrations between ServiceNow and other systems or applications, ensuring seamless data flow and interoperability to enhance the overall efficiency of the client's IT landscape. Ensure that ServiceNow solutions adhere to security standards, regulatory compliance, and data protection requirements and implement robust access controls and security measures. Architect solutions with scalability and optimal performance in mind, considering anticipated growth and usage patterns. Develop and maintain a ServiceNow roadmap and value realisation plan that aligns with the client's strategic objectives, considering future enhancements, upgrades, and innovations. Stay informed about industry trends and emerging technologies to continuously enhance ServiceNow solutions. Provide quality assurance to ServiceNow implementations, overseeing thorough testing to ensure performance, functionality, and security, identifying defects during the development and testing phases. Create comprehensive technical documentation for solutions, including design documents, configuration details, and best practices, to support knowledge transfer and enable ongoing system maintenance. Communicate effectively with various stakeholders, including clients, project managers, and development teams, providing regular updates on project progress, challenges, and opportunities for improvement. Create and oversee internal mentoring, training, and development programmes to foster a culture of continuous learning. Implement coding and configuration standards to maintain consistency and quality. Support the sales cycle by providing inputs to Pre-Sales collateral and bid responses, demonstrating solutions, attending client presentations, and working with the wider teams on service offering development. Provide thought leadership and expertise to our strategic accounts, identifying opportunities for upsell and strengthening our relationships. Attain and maintain relevant ServiceNow certifications to stay current on platform developments and disseminate this knowledge to customers and internal teams. Contribute to the Methods' brand awareness through blog creation, attending conferences / webinars, writing case studies / white papers etc. Experience, Skills, and Qualifications Strong relationship-building, influencing, negotiating, and facilitation skills with customers and colleagues. Excellent written and verbal communication skills, articulating complex technical information convincingly at all levels. Able to work with minimal supervision, consistently delivering quality to deadlines and escalating issues and blockers in a timely manner. Experience of working in a client-facing role in a professional services organisation. Expert knowledge of the ServiceNow platform, beyond ITSM (e.g. SecOps, HRSD, IRM, BCM, APM, CMDB, ITAM, ITOM, SPM). Design of complex integrations between ServiceNow and other enterprise solutions, e.g. based on Integration Hub, Mid Server, SSO, JSON, SOAP, LDAP, JDBC, ODBC, REST, SCP and SFTP. ITIL and/or TOGAF qualified. Experience of working with Agile SDLC (Software Development Lifecycle Management) methods. Experienced in data architecture and master data management. A high level of general, technical knowledge including current, emerging, and future technology market trends and their impact on business. Good knowledge of Business Architecture, including business and technology strategies, operating models, process models, business and technology capability models and taxonomies (desirable). Good knowledge and experience of modelling languages, e.g. UML, ArchiMate and BPMN (desirable). Practical understanding of GDPR and ISO 27001 (desirable). Experienced in developing analysis, presentations, and support material to successfully implement strategy or change initiatives. Experience in managing large projects and programmes in an enterprise environment, leading project teams that help customers solve their most complex business problems through creative thinking and seeking innovative solutions. This role will require you to have or be willing to go through Security Clearance. As part of the onboarding process candidates will be asked to complete a Baseline Personnel Security Standard; details of the evidence required to apply may be found on the government website Gov.UK. If you are unable to meet this and any associated criteria, then your employment may be delayed, or rejected. By joining us you can expect Autonomy to develop and grow your skills and experience Be part of exciting project work that is making a difference in society Strong, inspiring and thought-provoking leadership A supportive and collaborative environment Development - access to LinkedIn Learning, a management development programme, and training Wellness - 24/7 confidential employee assistance programme Flexible Working - including home working and part time Social - office parties, breakfast Tuesdays, monthly pizza Thursdays, Thirsty Thursdays, and commitment to charitable causes Time Off - 25 days of annual leave a year, plus bank holidays, with the option to buy 5 extra days each year Volunteering - 2 paid days per year to volunteer in our local communities or within a charity organisation Pension - Salary Exchange Scheme with 4% employer contribution and 5% employee contribution Discretionary Company Bonus - based on company and individual performance Life Assurance - of 4 times base salary Private Medical Insurance - which is non-contributory (spouse and dependants included) Worldwide Travel Insurance - which is non-contributory (spouse and dependants included) Enhanced Maternity and Paternity Pay Travel - season ticket loan, cycle to work scheme For a full list of benefits please visit our website ( )
Hit the ground running on this accelerated learning 7-month graduate programme. Take a hands-on approach using agile methodologies. Work alongside experts in our DevOps & SRE teams and make sure we stay ahead of the game. Join the teams that built Sky Mobile, NOW, Sky Q and Sky Glass. Create products used by millions. Take the lead on challenging and exciting projects. Collaborate with our software teams across the globe on video streaming platforms. With the support of a leading software delivery team, create high-quality, testable products designed to bring customers more of what they love. There's only one place you'll see action like this in your career - and that's Sky. What you'll be doing On our accelerated programme you'll create the best environments for our technology projects. Make sure our products remain available once they're deployed to production. Be involved in scaling our applications. Find yourself in Group Product, Reliability Engineering or Enterprise Engineering, working on a wide range of technology projects across our business. You'll learn a lot in 7 months. Spend your first four weeks understanding reliability engineering principles and learning what it takes to be a DevOps Engineer in our dedicated bootcamp. Over the remaining six months, with our guidance, you'll put your newly acquired skills into practice on live projects. Once you've completed the programme, you'll move one of our reliability engineering teams, which provides a variety of support and deployment activities to our Development, Quality Assurance and Release Management teams. Here you'll help reduce costs, improve products, enhance service availability, tighten security, and boost our growth. Top quality is always a priority as you deliver effective, innovative software. On this programme you'll ensure software is delivered to an excellent standard within a busy agile team, where quality is the highest priority. This could include: Providing and configuring the environments that our developers will use to create our software products Be involved in scaling applications and products when popularity increases or where user demands peak expectations Ensuring our deployed products remain available, reliable and diagnose issues when they occur Work in an iterative way using Agile delivery principles. Programme facts This programme is based in Osterley, west London with a hybrid working pattern in place Programme duration is 7 months, starting with a 5-week dedicated bootcamp and finishing in a permanent position in one of our delivery teams Starts in August 2023. What we're looking for A graduate in any degree discipline (or soon will be): That is able to develop scripted software i.e., Shell/ Bash scripting Is familiar with pipeline automation and deployment frameworks such as Docker, Jenkins, Puppet, AWS, and VMware automation Is comfortable using cloud-related technologies Is aware of agile methodologies And has a real passion for software and technology. The application process Step 1 - Submit your application on our system. We'll be asking for your personal details, academic information and anything else that you think would be relevant such as work experience. Once your application has been submitted, you'll be invited to complete our immersive digital assessments. This may land in your junk folder so don't forget to check it. Step 2 - Complete our online digital assessments. These look at your Sky fit, business fit, and your ability to code. Why not pop onto our dedicated orep hub to familiarise yourself with some of these digital assessments before completing. You'll also have the opportunity to practice each of these assessments beforehand, so please read our email instructions carefully. We've added some tips to help you along the way. The coding test involves YAML and Shell scripting, so we recommend familiarising yourself with these before starting. We don't expect to know everything so during this test; you can also refer to websites or books. Step 3 - For the final stage of your application, we'll invite you to our assessment centre and give you some tasks to get to know you better. The day will give you a practical insight into what it's like to work as a DevOps/ SRE engineer and will assess your technical aptitude. Once you've completed your assessment day, we'll let you know when you can expect to hear back from us. Developing you Enjoy an action-packed, learning experience with us as part of your graduate programme. We'll help you grow into a great future leader, with the right tools and support. Our 2-year learning and development programme sits alongside your graduate programme and supports you during your programme and beyond. Plus, you'll have access to a range of tools, from workshops to digital courses (like LinkedIn Learning), which will help you along the way. It's a journey and we want you to see your progress, so you'll get your very own development report to track your success. Our support doesn't end there. You'll join a cohort of grads on the same journey as yourself and we've also got an Emerging Talent community setup to support early talent in Sky. They host regular events and talks on topics important to young people starting their career journeys. Why Inclusion is important It's our people that make Sky Europe's leading entertainment company. That's why we work hard to be an inclusive employer, so everyone at Sky can be their best. CVs aren't everything. We're more focused on who you are and the potential what you'll bring to Sky. We celebrate diversity because different people, with different perspectives make Sky a better business. Our customers are incredibly diverse, so we should be, too. Find out more about Inclusion at Sky here. So why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. We'll keep our roles open until we have filled all positions. But things move quickly round here, so we would recommend applying early to avoid disappointment. If you are successful in your application for this role, your appointment will be subject to receiving a positive outcome from your Criminal Record Check. Perks Let's not forget about the great perks. There's a reason people can't stop talking about . Our fantastic range of benefits really are something special, here are our highlights: free Sky Q (for the TV you love all in one place), a generous pension, 25 days paid annual leave, discounted Mobile and broadband and private health care. You'll also get access to over 12,000 LinkedIn Learning courses to support your development. And if that's not enough, each campus has its own perks such as subsidised restaurants/ cafes and games rooms. Your campus may include a cinema, chill out sections, faith rooms, a gym, and more. Duration: 7 months Closing date: Sunday, January 8, :59 (UK time)
Dec 01, 2022
Full time
Hit the ground running on this accelerated learning 7-month graduate programme. Take a hands-on approach using agile methodologies. Work alongside experts in our DevOps & SRE teams and make sure we stay ahead of the game. Join the teams that built Sky Mobile, NOW, Sky Q and Sky Glass. Create products used by millions. Take the lead on challenging and exciting projects. Collaborate with our software teams across the globe on video streaming platforms. With the support of a leading software delivery team, create high-quality, testable products designed to bring customers more of what they love. There's only one place you'll see action like this in your career - and that's Sky. What you'll be doing On our accelerated programme you'll create the best environments for our technology projects. Make sure our products remain available once they're deployed to production. Be involved in scaling our applications. Find yourself in Group Product, Reliability Engineering or Enterprise Engineering, working on a wide range of technology projects across our business. You'll learn a lot in 7 months. Spend your first four weeks understanding reliability engineering principles and learning what it takes to be a DevOps Engineer in our dedicated bootcamp. Over the remaining six months, with our guidance, you'll put your newly acquired skills into practice on live projects. Once you've completed the programme, you'll move one of our reliability engineering teams, which provides a variety of support and deployment activities to our Development, Quality Assurance and Release Management teams. Here you'll help reduce costs, improve products, enhance service availability, tighten security, and boost our growth. Top quality is always a priority as you deliver effective, innovative software. On this programme you'll ensure software is delivered to an excellent standard within a busy agile team, where quality is the highest priority. This could include: Providing and configuring the environments that our developers will use to create our software products Be involved in scaling applications and products when popularity increases or where user demands peak expectations Ensuring our deployed products remain available, reliable and diagnose issues when they occur Work in an iterative way using Agile delivery principles. Programme facts This programme is based in Osterley, west London with a hybrid working pattern in place Programme duration is 7 months, starting with a 5-week dedicated bootcamp and finishing in a permanent position in one of our delivery teams Starts in August 2023. What we're looking for A graduate in any degree discipline (or soon will be): That is able to develop scripted software i.e., Shell/ Bash scripting Is familiar with pipeline automation and deployment frameworks such as Docker, Jenkins, Puppet, AWS, and VMware automation Is comfortable using cloud-related technologies Is aware of agile methodologies And has a real passion for software and technology. The application process Step 1 - Submit your application on our system. We'll be asking for your personal details, academic information and anything else that you think would be relevant such as work experience. Once your application has been submitted, you'll be invited to complete our immersive digital assessments. This may land in your junk folder so don't forget to check it. Step 2 - Complete our online digital assessments. These look at your Sky fit, business fit, and your ability to code. Why not pop onto our dedicated orep hub to familiarise yourself with some of these digital assessments before completing. You'll also have the opportunity to practice each of these assessments beforehand, so please read our email instructions carefully. We've added some tips to help you along the way. The coding test involves YAML and Shell scripting, so we recommend familiarising yourself with these before starting. We don't expect to know everything so during this test; you can also refer to websites or books. Step 3 - For the final stage of your application, we'll invite you to our assessment centre and give you some tasks to get to know you better. The day will give you a practical insight into what it's like to work as a DevOps/ SRE engineer and will assess your technical aptitude. Once you've completed your assessment day, we'll let you know when you can expect to hear back from us. Developing you Enjoy an action-packed, learning experience with us as part of your graduate programme. We'll help you grow into a great future leader, with the right tools and support. Our 2-year learning and development programme sits alongside your graduate programme and supports you during your programme and beyond. Plus, you'll have access to a range of tools, from workshops to digital courses (like LinkedIn Learning), which will help you along the way. It's a journey and we want you to see your progress, so you'll get your very own development report to track your success. Our support doesn't end there. You'll join a cohort of grads on the same journey as yourself and we've also got an Emerging Talent community setup to support early talent in Sky. They host regular events and talks on topics important to young people starting their career journeys. Why Inclusion is important It's our people that make Sky Europe's leading entertainment company. That's why we work hard to be an inclusive employer, so everyone at Sky can be their best. CVs aren't everything. We're more focused on who you are and the potential what you'll bring to Sky. We celebrate diversity because different people, with different perspectives make Sky a better business. Our customers are incredibly diverse, so we should be, too. Find out more about Inclusion at Sky here. So why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. We'll keep our roles open until we have filled all positions. But things move quickly round here, so we would recommend applying early to avoid disappointment. If you are successful in your application for this role, your appointment will be subject to receiving a positive outcome from your Criminal Record Check. Perks Let's not forget about the great perks. There's a reason people can't stop talking about . Our fantastic range of benefits really are something special, here are our highlights: free Sky Q (for the TV you love all in one place), a generous pension, 25 days paid annual leave, discounted Mobile and broadband and private health care. You'll also get access to over 12,000 LinkedIn Learning courses to support your development. And if that's not enough, each campus has its own perks such as subsidised restaurants/ cafes and games rooms. Your campus may include a cinema, chill out sections, faith rooms, a gym, and more. Duration: 7 months Closing date: Sunday, January 8, :59 (UK time)
TUI Group is the world's number one integrated tourism business. Web Platforms Domain is a global team within TUI technology responsible for delivery and operation of all E-commerce solutions and products. We are a multi-disciplinary team of experts across Architecture, Engineering, DevOps and Agile Delivery providing services across the UK, Ireland, Sweden, Norway, Denmark, Finland, Germany, Belgium and The Netherlands. At TUI we're ambitious to become the leader in technology within the travel industry and to achieve this we are looking to build a capable, creative team who want to be a part of accomplishing that goal. We never stop looking ahead, seeking new ways to delight our customers and grow our business. We recognise the power of digital and the massive contribution this brings to creating a truly unique and differentiated customer experience. The Business Analyst is a critical thinker with a keen eye for detail. Actively consulting with stakeholders, probing to create and communicate a common understanding of the problem to be solved. Working within a fast-paced agile environment, the Business Analyst thinks outside of the box, loves collaborating across teams and is a lifelong learner. How you will make an impact as a Business Analyst There are many ways for you to get involved: As a Business Analyst, you will be part of a cross-functional team that delivers software products from conception to operation. You will collaborate with product owners, software developers, technology leads and UX/UI designers to clearly define, document and communicate requirements to implement new changes and enhancements to our digital platforms in an agile manner. You will be responsible for evaluating solution options, consulting with stakeholders to define and articulate business needs in a way that enables the design and delivery of technical solutions that will add value across TUI global platforms and services. You will plan and deliver high quality business analysis to support the ongoing delivery of growth and digital transformation across our key markets. As part of your role, you will have a deep understanding of TUI products and systems, business models, processes, data flows and their link to business capabilities. Working alongside a varied set of technology and business stakeholders across TUI Group, you will define and document new business, user and system requirements, considering any impacts to upstream/downstream services. You will manage the requirement lifecycle from planning through to elicitation, testing, delivery and business acceptance. You are able to provide business analysis for multiple agile delivery teams and work closely with the product owner to prioritise and manage complex backlogs. As a Business Analyst you are able to distil the needs of business stakeholders and thanks to your excellent collaboration skills you will support your team in delivering the best answers to our customers' needs. You show a commercial mentality, focusing on solving business problems in the best way and will take an active part in the Business Analyst community. You love to work in an international, multi-cultural team. You challenge constructively and have high expectations of yourself and others. You always drive for excellence, ownership and self-organisation at team and personal level. You love to learn and acquire new skills and keep up to date with latest developments in your focus areas. Security is part of everyone's job. At TUI, we practise secure behaviours first in everything we do. What you will bring to TUI as a Business Analyst There is more than one way to the perfect fit - here are some of the ideal things: Demonstrable experience of creating user stories, epics and acceptance criteria/scenarios within a BDD framework A good understanding of agile/lean software delivery methodology, tools and techniques and the software development lifecycle including knowledge of Scrum and Kanban Excellent analytical skills and commercial acumen. Adept at understanding complex problems and communicating findings to technical and non-technical stakeholders Collaborative approach, able to balance the needs of multiple stakeholders and facilitate agreement across multiple markets in a global structure Proficient at using requirements elicitation methods including business process modelling (BPM), UML, test/use cases and prototyping Experience creating, analysing and validating detailed functional specifications and elements of systems design; including data rules, business rules, wireframes or other detailed deliverables that articulate how a business need should be satisfied Strong track record of successfully using requirements elicitation and communication techniques including workshop facilitation, documentation analysis, interviewing and brainstorming Customer centric, passionate about delivering great digital products and services Passionate about continuous improvement Open minded, inquisitive, life-long learner Comfortable with ambiguity, highly autonomous ABOUT OUROFFER Competitive salary Pension scheme andlife assurance Generous holiday entitlement & holiday discounts Forward thinking ways of working TUI time off, purchase of additional holiday entitlement Excellent rates with foreign exchange and discounts with retailers We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visitOur DNA If you require any further information regarding this opportunity, please email
Aug 04, 2022
Full time
TUI Group is the world's number one integrated tourism business. Web Platforms Domain is a global team within TUI technology responsible for delivery and operation of all E-commerce solutions and products. We are a multi-disciplinary team of experts across Architecture, Engineering, DevOps and Agile Delivery providing services across the UK, Ireland, Sweden, Norway, Denmark, Finland, Germany, Belgium and The Netherlands. At TUI we're ambitious to become the leader in technology within the travel industry and to achieve this we are looking to build a capable, creative team who want to be a part of accomplishing that goal. We never stop looking ahead, seeking new ways to delight our customers and grow our business. We recognise the power of digital and the massive contribution this brings to creating a truly unique and differentiated customer experience. The Business Analyst is a critical thinker with a keen eye for detail. Actively consulting with stakeholders, probing to create and communicate a common understanding of the problem to be solved. Working within a fast-paced agile environment, the Business Analyst thinks outside of the box, loves collaborating across teams and is a lifelong learner. How you will make an impact as a Business Analyst There are many ways for you to get involved: As a Business Analyst, you will be part of a cross-functional team that delivers software products from conception to operation. You will collaborate with product owners, software developers, technology leads and UX/UI designers to clearly define, document and communicate requirements to implement new changes and enhancements to our digital platforms in an agile manner. You will be responsible for evaluating solution options, consulting with stakeholders to define and articulate business needs in a way that enables the design and delivery of technical solutions that will add value across TUI global platforms and services. You will plan and deliver high quality business analysis to support the ongoing delivery of growth and digital transformation across our key markets. As part of your role, you will have a deep understanding of TUI products and systems, business models, processes, data flows and their link to business capabilities. Working alongside a varied set of technology and business stakeholders across TUI Group, you will define and document new business, user and system requirements, considering any impacts to upstream/downstream services. You will manage the requirement lifecycle from planning through to elicitation, testing, delivery and business acceptance. You are able to provide business analysis for multiple agile delivery teams and work closely with the product owner to prioritise and manage complex backlogs. As a Business Analyst you are able to distil the needs of business stakeholders and thanks to your excellent collaboration skills you will support your team in delivering the best answers to our customers' needs. You show a commercial mentality, focusing on solving business problems in the best way and will take an active part in the Business Analyst community. You love to work in an international, multi-cultural team. You challenge constructively and have high expectations of yourself and others. You always drive for excellence, ownership and self-organisation at team and personal level. You love to learn and acquire new skills and keep up to date with latest developments in your focus areas. Security is part of everyone's job. At TUI, we practise secure behaviours first in everything we do. What you will bring to TUI as a Business Analyst There is more than one way to the perfect fit - here are some of the ideal things: Demonstrable experience of creating user stories, epics and acceptance criteria/scenarios within a BDD framework A good understanding of agile/lean software delivery methodology, tools and techniques and the software development lifecycle including knowledge of Scrum and Kanban Excellent analytical skills and commercial acumen. Adept at understanding complex problems and communicating findings to technical and non-technical stakeholders Collaborative approach, able to balance the needs of multiple stakeholders and facilitate agreement across multiple markets in a global structure Proficient at using requirements elicitation methods including business process modelling (BPM), UML, test/use cases and prototyping Experience creating, analysing and validating detailed functional specifications and elements of systems design; including data rules, business rules, wireframes or other detailed deliverables that articulate how a business need should be satisfied Strong track record of successfully using requirements elicitation and communication techniques including workshop facilitation, documentation analysis, interviewing and brainstorming Customer centric, passionate about delivering great digital products and services Passionate about continuous improvement Open minded, inquisitive, life-long learner Comfortable with ambiguity, highly autonomous ABOUT OUROFFER Competitive salary Pension scheme andlife assurance Generous holiday entitlement & holiday discounts Forward thinking ways of working TUI time off, purchase of additional holiday entitlement Excellent rates with foreign exchange and discounts with retailers We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visitOur DNA If you require any further information regarding this opportunity, please email
IT Governance & Risk Analyst Great opportunity to join this leading global insurer in their forward thinking, innovative IT function going through a positive period of change Under the guidance of the Head of the CIO, you'll join the IT team as the Risk and Governance analyst as someone who is passionate about Risk, Compliance and IT Assurance. You will be responsible for managing the risk and governance of IT. Responsibilities include: Ensure in-depth knowledge and understanding of IT Risk Management practices as you collate, manage and coordinate these across the IT reports of these. You are the first line of contact to interface with IT and business stakeholders for IT risk management Establish and maintain strong relationships with stakeholders in IT teams, Business Operations and Enterprise Risk Management Create a working balanced scorecard (BSC) that tracks performance against the agreed IT strategic aims will be crucial, as you both liaise with contributors across IT towards this Key skills required: Ideally 5+ plus years of experience in IT Governance and Assurance, implementing IT governance and compliance within best practice frameworks Working knowledge of risk and compliance assurance and monitoring practices, and a good understanding of risk and compliance issues An ability to handle day-to-day risk management such as weekly meetings, recording and oversight and facilitate small workshops as required Strong knowledge of IT processes and working within an IT team An appreciation of Information Security standards, compliances and risks that exist within the insurance industry Desirable skills required: Experience of the Specialty and Lloyd's/Companies market insurance industry. A good understanding of UK regulators and key regulations Experience of having worked in projects involving a wide range of stakeholders from all (risk associated) lines of defence such as business, compliance and audit Relevant degree or similar qualification (e.g., BSc Information Technology or Business or other related fields of study
Dec 08, 2021
Full time
IT Governance & Risk Analyst Great opportunity to join this leading global insurer in their forward thinking, innovative IT function going through a positive period of change Under the guidance of the Head of the CIO, you'll join the IT team as the Risk and Governance analyst as someone who is passionate about Risk, Compliance and IT Assurance. You will be responsible for managing the risk and governance of IT. Responsibilities include: Ensure in-depth knowledge and understanding of IT Risk Management practices as you collate, manage and coordinate these across the IT reports of these. You are the first line of contact to interface with IT and business stakeholders for IT risk management Establish and maintain strong relationships with stakeholders in IT teams, Business Operations and Enterprise Risk Management Create a working balanced scorecard (BSC) that tracks performance against the agreed IT strategic aims will be crucial, as you both liaise with contributors across IT towards this Key skills required: Ideally 5+ plus years of experience in IT Governance and Assurance, implementing IT governance and compliance within best practice frameworks Working knowledge of risk and compliance assurance and monitoring practices, and a good understanding of risk and compliance issues An ability to handle day-to-day risk management such as weekly meetings, recording and oversight and facilitate small workshops as required Strong knowledge of IT processes and working within an IT team An appreciation of Information Security standards, compliances and risks that exist within the insurance industry Desirable skills required: Experience of the Specialty and Lloyd's/Companies market insurance industry. A good understanding of UK regulators and key regulations Experience of having worked in projects involving a wide range of stakeholders from all (risk associated) lines of defence such as business, compliance and audit Relevant degree or similar qualification (e.g., BSc Information Technology or Business or other related fields of study
We are looking for a IT Governance and Risk Analyst to work under the guidance of the Head of the OCIO, where you'll join the IT team as someone who is passionate about Risk, Compliance and IT Assurance. You are responsible for managing the risk and governance of IT, pulling together this information across the function, empowering the Head of the OCIO's accountability to this. Responsibilities; Ensure in-depth knowledge and understanding of IT Risk Management practices as you collate, manage and coordinate these across the IT reports of these. You are the first line of contact to interface with IT and business stakeholders for IT risk management Establish and maintain strong relationships with stakeholders in IT teams, Business Operations and Enterprise Risk Management Create a working balanced scorecard (BSC) that tracks performance against the agreed IT strategic aims will be crucial, as you both liaise with contributors across IT towards this Build a single BSC that allows your contributors to pool together information and data into a single report rather than having to deal with multiple tools Automate your BSC as the input data is processed into digestible management information (MI), to reduce work effort Coordinate key regular IT leadership team meetings geared towards assessment of the health and risk topology of the function, determining and holding action owners to account Maintain a regular dialogue with Information Security and Internal audit, as you monitor and understand impacting risks, compliance needs and requirements from these areas. Facilitate all engagement between the IT stakeholders and the Risk, Compliance and Audit teams Coordinate review of existing Issues and Incidents, along with actions, to ensure they are being managed in line with the Risk Management Strategy and Standards Support the Head of the OCIO in executing IT Risk and Control Assurance activities and undertaking IT controls testing, and in embedding sound IT risk practices across the department. You will provide guidance and support, and coordinate completion of IT Risk and Control Self-Assessments Coordinate with the IT stakeholders to ensure all policy exceptions/risk acceptances are managed in accordance with an Enterprise Risk Management Strategy and Standards Maintain awareness of key IT projects/programmes and provide input to help the IT Portfolio Manager ensure that IT risks are identified and appropriately managed Source and validate the risk and control indicators and measures from the risk and control owners Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to create a clear understanding and identify IT risk-related trends Support the Head of the CIO Office in the production of Divisional IT Risk Reporting and Dashboard Escalate significant risks and issues as they emerge, to the Head of the OCIO for action or information Support the IT Portfolio Manager in setting up and applying PMO processes for IT projects (including support training and development specific to program delivery process), and input & alignment to the wider TM project & programme governance processes set up (e.g., PRB, the new BDA etc.) Have a deep understanding of agile - to appreciate how reporting teams to you will work - yet an ability to be structured and detailed with their contributions Experience; 5+ plus years of experience in IT Governance and Assurance, implementing IT governance and compliance within best practice frameworks Working knowledge of risk and compliance assurance and monitoring practices, and a good understanding of risk and compliance issues An ability to handle day-to-day risk management such as weekly meetings, recording and oversight and facilitate small workshops as required Strong knowledge of IT processes and working within an IT team An appreciation of Information Security standards, compliances and risks that exist within the insurance industry Understanding of the audit process, having worked with Audit (internal & external) in the past An aptitude for working in a regulated environment Excellent verbal, written communication, and presentation skills, being able to explain complex items in a simple yet articulate manner Ability to understand and interpret financial data Excellent stakeholder management skills A confidence in presenting information and acting as a source of knowledge and guidance Analytical, conceptual thinking, planning and execution skills Demonstrated ability to drive improvements and take charge of initiatives, backed with excellent coordination strength as well as assertiveness Ability to work under pressure as well as result orientated A desire to champion a strong risk ethic and digital innovation across the organisation If this role could be of interest to you, please apply with an up to date version of your CV. Eames Consulting is acting as an Employment Agency in relation to this vacancy.
Dec 05, 2021
Full time
We are looking for a IT Governance and Risk Analyst to work under the guidance of the Head of the OCIO, where you'll join the IT team as someone who is passionate about Risk, Compliance and IT Assurance. You are responsible for managing the risk and governance of IT, pulling together this information across the function, empowering the Head of the OCIO's accountability to this. Responsibilities; Ensure in-depth knowledge and understanding of IT Risk Management practices as you collate, manage and coordinate these across the IT reports of these. You are the first line of contact to interface with IT and business stakeholders for IT risk management Establish and maintain strong relationships with stakeholders in IT teams, Business Operations and Enterprise Risk Management Create a working balanced scorecard (BSC) that tracks performance against the agreed IT strategic aims will be crucial, as you both liaise with contributors across IT towards this Build a single BSC that allows your contributors to pool together information and data into a single report rather than having to deal with multiple tools Automate your BSC as the input data is processed into digestible management information (MI), to reduce work effort Coordinate key regular IT leadership team meetings geared towards assessment of the health and risk topology of the function, determining and holding action owners to account Maintain a regular dialogue with Information Security and Internal audit, as you monitor and understand impacting risks, compliance needs and requirements from these areas. Facilitate all engagement between the IT stakeholders and the Risk, Compliance and Audit teams Coordinate review of existing Issues and Incidents, along with actions, to ensure they are being managed in line with the Risk Management Strategy and Standards Support the Head of the OCIO in executing IT Risk and Control Assurance activities and undertaking IT controls testing, and in embedding sound IT risk practices across the department. You will provide guidance and support, and coordinate completion of IT Risk and Control Self-Assessments Coordinate with the IT stakeholders to ensure all policy exceptions/risk acceptances are managed in accordance with an Enterprise Risk Management Strategy and Standards Maintain awareness of key IT projects/programmes and provide input to help the IT Portfolio Manager ensure that IT risks are identified and appropriately managed Source and validate the risk and control indicators and measures from the risk and control owners Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to create a clear understanding and identify IT risk-related trends Support the Head of the CIO Office in the production of Divisional IT Risk Reporting and Dashboard Escalate significant risks and issues as they emerge, to the Head of the OCIO for action or information Support the IT Portfolio Manager in setting up and applying PMO processes for IT projects (including support training and development specific to program delivery process), and input & alignment to the wider TM project & programme governance processes set up (e.g., PRB, the new BDA etc.) Have a deep understanding of agile - to appreciate how reporting teams to you will work - yet an ability to be structured and detailed with their contributions Experience; 5+ plus years of experience in IT Governance and Assurance, implementing IT governance and compliance within best practice frameworks Working knowledge of risk and compliance assurance and monitoring practices, and a good understanding of risk and compliance issues An ability to handle day-to-day risk management such as weekly meetings, recording and oversight and facilitate small workshops as required Strong knowledge of IT processes and working within an IT team An appreciation of Information Security standards, compliances and risks that exist within the insurance industry Understanding of the audit process, having worked with Audit (internal & external) in the past An aptitude for working in a regulated environment Excellent verbal, written communication, and presentation skills, being able to explain complex items in a simple yet articulate manner Ability to understand and interpret financial data Excellent stakeholder management skills A confidence in presenting information and acting as a source of knowledge and guidance Analytical, conceptual thinking, planning and execution skills Demonstrated ability to drive improvements and take charge of initiatives, backed with excellent coordination strength as well as assertiveness Ability to work under pressure as well as result orientated A desire to champion a strong risk ethic and digital innovation across the organisation If this role could be of interest to you, please apply with an up to date version of your CV. Eames Consulting is acting as an Employment Agency in relation to this vacancy.
IT Governance & Risk Analyst Great opportunity to join this leading global insurer in their forward thinking, innovative IT function going through a positive period of change Under the guidance of the Head of the CIO, you'll join the IT team as the Risk and Governance analyst as someone who is passionate about Risk, Compliance and IT Assurance. You will be responsible for managing the risk and governance of IT. Responsibilities include: Ensure in-depth knowledge and understanding of IT Risk Management practices as you collate, manage and coordinate these across the IT reports of these. You are the first line of contact to interface with IT and business stakeholders for IT risk management Establish and maintain strong relationships with stakeholders in IT teams, Business Operations and Enterprise Risk Management Create a working balanced scorecard (BSC) that tracks performance against the agreed IT strategic aims will be crucial, as you both liaise with contributors across IT towards this Key skills required: Ideally 5+ plus years of experience in IT Governance and Assurance, implementing IT governance and compliance within best practice frameworks Working knowledge of risk and compliance assurance and monitoring practices, and a good understanding of risk and compliance issues An ability to handle day-to-day risk management such as weekly meetings, recording and oversight and facilitate small workshops as required Strong knowledge of IT processes and working within an IT team An appreciation of Information Security standards, compliances and risks that exist within the insurance industry Desirable skills required: Experience of the Specialty and Lloyd's/Companies market insurance industry. A good understanding of UK regulators and key regulations Experience of having worked in projects involving a wide range of stakeholders from all (risk associated) lines of defence such as business, compliance and audit Relevant degree or similar qualification (e.g., BSc Information Technology or Business or other related fields of study
Dec 04, 2021
Full time
IT Governance & Risk Analyst Great opportunity to join this leading global insurer in their forward thinking, innovative IT function going through a positive period of change Under the guidance of the Head of the CIO, you'll join the IT team as the Risk and Governance analyst as someone who is passionate about Risk, Compliance and IT Assurance. You will be responsible for managing the risk and governance of IT. Responsibilities include: Ensure in-depth knowledge and understanding of IT Risk Management practices as you collate, manage and coordinate these across the IT reports of these. You are the first line of contact to interface with IT and business stakeholders for IT risk management Establish and maintain strong relationships with stakeholders in IT teams, Business Operations and Enterprise Risk Management Create a working balanced scorecard (BSC) that tracks performance against the agreed IT strategic aims will be crucial, as you both liaise with contributors across IT towards this Key skills required: Ideally 5+ plus years of experience in IT Governance and Assurance, implementing IT governance and compliance within best practice frameworks Working knowledge of risk and compliance assurance and monitoring practices, and a good understanding of risk and compliance issues An ability to handle day-to-day risk management such as weekly meetings, recording and oversight and facilitate small workshops as required Strong knowledge of IT processes and working within an IT team An appreciation of Information Security standards, compliances and risks that exist within the insurance industry Desirable skills required: Experience of the Specialty and Lloyd's/Companies market insurance industry. A good understanding of UK regulators and key regulations Experience of having worked in projects involving a wide range of stakeholders from all (risk associated) lines of defence such as business, compliance and audit Relevant degree or similar qualification (e.g., BSc Information Technology or Business or other related fields of study
Credit Suisse is a leading global wealth manager with strong investment banking capabilities. Headquartered in Zurich, Switzerland, we have a global reach with operations in about 50 countries and employ more than 45,000 people from over 150 different nations. Embodying entrepreneurial spirit, Credit Suisse delivers holistic financial solutions to our clients, including innovative products and specially tailored advice. Striving for quality and excellence in our work, we recognize and reward extraordinary performance among our employees, provide wide-ranging training and development opportunities, and benefit from a diverse range of perspectives to create value for our clients, shareholders and communities. We are Credit Suisse. We Offer On the 2-day Technology Spring Insight you will rotate through activities focused our core technology areas and take part in a variety of sessions with the businesses to develop your understanding of Credit Suisse, and how these departments work together to serve our client's needs. You will also take part in skills sessions, interview workshops and business information sessions, as well as social and networking events. You will join us in our London office, where you will have to opportunity to meet our technology community in the following areas: IB Markets Technology, Chief Information Officer (CIO), and International Wealth Management IT. Our current Technology Analyst graduates (TAs) will be at hand to demonstrate the work they are doing across our various technology departments and help you piece together technology and innovation at Credit Suisse. Start date: March / April Duration: 2 days Academic requirements Graduate in 2024 from an undergraduate, Masters qualification (or equivalent) in any subject area, and available for a full 10 week internship (or 6month Inductrial Placement) in 2023 and able to start full-time employment in July 2024 Your field of responsibility Credit Suisse requires first-class technology to operate efficiently and competitively, and relies on thousands of the best technology people to carry it forward. Always looking towards the future, the Technology division is focused on 6 themes: Data Science & Analytics, Cyber Security, Machine Learning Artificial Intelligence & Robotics, Innovation & Automation, Cloud, FinTech. The Spring Insight is your first taste of how our Technology teams play a vital role in designing and building the tools and systems that respond to clients' changing needs. The program can lead to our 10-week Technology Internship over the summer or our Industrial Placements in 2023. You Offer You'll need to be studying for a Bachelors, Masters (or equivalent) in any discipline, and be a first-year student of a three-year degree course, or second-year student of a four-year course, graduating in 2024 . While our employees have a wide range of experiences and interests, they share an intellectual curiosity, a desire to achieve and a pattern of excellence and achievement. Whatever your background, you'll need to be; Client-focused and committed to developing creative solutions A leader who naturally attracts followers A critical thinker with excellent problem-solving skills A self-starter who is able to envision long-term goals and ways to attain them A collaborative team member who builds excellent relationships An articulate communicator who also recognizes the importance of listening Analytical and logical, with raw intellectual ability Credit Suisse is committed to providing equal opportunities, regardless of ethnicity, nationality, gender, sexual orientation, gender identity, religion, age, civil partnership, marital or family status, pregnancy, disability or any other status that is protected as a matter of local law. Credit Suisse is an equal opportunity employer. Welcoming diversity gives us a competitive advantage in the global marketplace and drives our success
Dec 03, 2021
Full time
Credit Suisse is a leading global wealth manager with strong investment banking capabilities. Headquartered in Zurich, Switzerland, we have a global reach with operations in about 50 countries and employ more than 45,000 people from over 150 different nations. Embodying entrepreneurial spirit, Credit Suisse delivers holistic financial solutions to our clients, including innovative products and specially tailored advice. Striving for quality and excellence in our work, we recognize and reward extraordinary performance among our employees, provide wide-ranging training and development opportunities, and benefit from a diverse range of perspectives to create value for our clients, shareholders and communities. We are Credit Suisse. We Offer On the 2-day Technology Spring Insight you will rotate through activities focused our core technology areas and take part in a variety of sessions with the businesses to develop your understanding of Credit Suisse, and how these departments work together to serve our client's needs. You will also take part in skills sessions, interview workshops and business information sessions, as well as social and networking events. You will join us in our London office, where you will have to opportunity to meet our technology community in the following areas: IB Markets Technology, Chief Information Officer (CIO), and International Wealth Management IT. Our current Technology Analyst graduates (TAs) will be at hand to demonstrate the work they are doing across our various technology departments and help you piece together technology and innovation at Credit Suisse. Start date: March / April Duration: 2 days Academic requirements Graduate in 2024 from an undergraduate, Masters qualification (or equivalent) in any subject area, and available for a full 10 week internship (or 6month Inductrial Placement) in 2023 and able to start full-time employment in July 2024 Your field of responsibility Credit Suisse requires first-class technology to operate efficiently and competitively, and relies on thousands of the best technology people to carry it forward. Always looking towards the future, the Technology division is focused on 6 themes: Data Science & Analytics, Cyber Security, Machine Learning Artificial Intelligence & Robotics, Innovation & Automation, Cloud, FinTech. The Spring Insight is your first taste of how our Technology teams play a vital role in designing and building the tools and systems that respond to clients' changing needs. The program can lead to our 10-week Technology Internship over the summer or our Industrial Placements in 2023. You Offer You'll need to be studying for a Bachelors, Masters (or equivalent) in any discipline, and be a first-year student of a three-year degree course, or second-year student of a four-year course, graduating in 2024 . While our employees have a wide range of experiences and interests, they share an intellectual curiosity, a desire to achieve and a pattern of excellence and achievement. Whatever your background, you'll need to be; Client-focused and committed to developing creative solutions A leader who naturally attracts followers A critical thinker with excellent problem-solving skills A self-starter who is able to envision long-term goals and ways to attain them A collaborative team member who builds excellent relationships An articulate communicator who also recognizes the importance of listening Analytical and logical, with raw intellectual ability Credit Suisse is committed to providing equal opportunities, regardless of ethnicity, nationality, gender, sexual orientation, gender identity, religion, age, civil partnership, marital or family status, pregnancy, disability or any other status that is protected as a matter of local law. Credit Suisse is an equal opportunity employer. Welcoming diversity gives us a competitive advantage in the global marketplace and drives our success
