To support the Chief Information Security Officer in managing and reporting the Information Security Risks faced by Technology Services (TS) in delivering AJ Bell's systems and services. This role is responsible for facilitating the secure delivery of AJ Bell's technology and business change. The Information Security Architect will play a lead role in designing and implementing security controls and processes. Key to this is assisting and supporting our colleagues in achieving their goals, but in a secure manner. The key responsibilities of the role are: Subject matter expertise for security best practice, ensuring the maintenance of the confidentiality, integrity and availability of AJ Bell's systems and data. Design and implementation of enterprise security technology controls and platforms, following industry best practices. Supporting and advising on projects and change initiatives to ensure that there is no negative impact on our security posture Carrying out internal security reviews both on solutions we develop in house and third-party solutions. Supporting audit and due diligence activities within Technology Services Working with Information Security, Infrastructure and Architecture to define security standards. Acts as an integration point between the CISO and AJ Bell business and technology teams to ensure security is embedded across the organisation Technical Skills: Demonstrable experience of implementing enterprise security platforms Previous experience of delivering and maintaining of technical enterprise security solutions for (but not limited to) the following areas: End Point Protection, Cloud Security, Network Security, DevOps, Security Monitoring & Remediation is advantageous. Knowledge of Secure Software Development Life Cycle best practices Strong understanding and knowledge of Information Security risk management tools and techniques Experience of security governance and compliance, ideally gained in financial services organisations Demonstrable understanding of Information Security control standards and frameworks e.g. ISO27001, NIST, PCI DSS Awareness and understanding of the Information Security threat landscape Deep understanding of Information Security solutions and controls Experience of Cloud security solutions and standards is highly advantageous Competence, knowledge, and skills Competence Experience working within recognised Information Security frameworks and best practices such as ISO27001, NIST etc. 5 years' experience in an Information Security role gained in a financial services or e-commerce environment is preferred Knowledge & Skills Excellent communicator, able to translate complex topics to all areas of the business Significant experience in the area of Information security Strong knowledge of core IT and networking concepts Well versed in IT security capabilities, framework and concepts Strong ownership of tasks, attention to detail and following through to conclusion Ability to challenge approach, strategy and implementation to ensure Information Security is consistently considered and improved Ability to work under own initiative to plan and communicate effectively with colleagues and customers Structured, self-starting, flexible and enjoy working in fast-paced environments Effective communication skills, both written and verbal Ability to plan, organise and follow through on assigned tasks and complete with little or no prompting from management Excellent attention to detail Attained CISSP or similar certification About us: AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers to DIY investors with little to no experience. We have over 593,000 customers using our award-winning platform propositions to manage assets totalling more than £90.4 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures. Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company. Headquartered in Manchester with offices in central London and Bristol, we now have over 1,500 employees and have been named one of the UK's 'Best 100 Companies to Work For' for six consecutive years and in 2025 named a Great Place to Work. At AJ Bell you can expect a friendly working environment with a strong sense of teamwork, we have a great sense of pride in what we do, and this is reflected in our guiding principles. Our perks and benefits: Starting holiday entitlement of 26days, increasing up to 31 days with length of service and a holiday buy and sell scheme A choice of pension schemes with matched contributions up to 6% Discretionary bonus scheme Annual free share awards scheme Buy As You Earn (BAYE) Scheme Health Cash Plan - provided by SimplyHealth Discounted private healthcare scheme and dental plan Freeon-site gym providing a wide range of free classes Employee Assistance Programme Sick pay+ pledge Enhanced maternity, paternity, and shared parental leave Discounted nursery fees at Kids Planet on Exchange Quay Loans for travel season tickets Charitable giving opportunities through salary sacrifice Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more Parking at Exchange Quay (Subject to availability) Personal development programmes built around you and your career goals, including access to personal skills workshops Ongoing technical training Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off Monthly leadership breakfasts and lunches Casual dress code Access to a range of benefits from our sponsorship deals At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you'll spend a minimum of 50% of the month in the office. For new team members, the first 3 months will be spent full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues. AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work. We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need. If you like the sound of the above, or just want to know more about the company and the role, we'd love to speak to you.
Jul 04, 2025
Full time
To support the Chief Information Security Officer in managing and reporting the Information Security Risks faced by Technology Services (TS) in delivering AJ Bell's systems and services. This role is responsible for facilitating the secure delivery of AJ Bell's technology and business change. The Information Security Architect will play a lead role in designing and implementing security controls and processes. Key to this is assisting and supporting our colleagues in achieving their goals, but in a secure manner. The key responsibilities of the role are: Subject matter expertise for security best practice, ensuring the maintenance of the confidentiality, integrity and availability of AJ Bell's systems and data. Design and implementation of enterprise security technology controls and platforms, following industry best practices. Supporting and advising on projects and change initiatives to ensure that there is no negative impact on our security posture Carrying out internal security reviews both on solutions we develop in house and third-party solutions. Supporting audit and due diligence activities within Technology Services Working with Information Security, Infrastructure and Architecture to define security standards. Acts as an integration point between the CISO and AJ Bell business and technology teams to ensure security is embedded across the organisation Technical Skills: Demonstrable experience of implementing enterprise security platforms Previous experience of delivering and maintaining of technical enterprise security solutions for (but not limited to) the following areas: End Point Protection, Cloud Security, Network Security, DevOps, Security Monitoring & Remediation is advantageous. Knowledge of Secure Software Development Life Cycle best practices Strong understanding and knowledge of Information Security risk management tools and techniques Experience of security governance and compliance, ideally gained in financial services organisations Demonstrable understanding of Information Security control standards and frameworks e.g. ISO27001, NIST, PCI DSS Awareness and understanding of the Information Security threat landscape Deep understanding of Information Security solutions and controls Experience of Cloud security solutions and standards is highly advantageous Competence, knowledge, and skills Competence Experience working within recognised Information Security frameworks and best practices such as ISO27001, NIST etc. 5 years' experience in an Information Security role gained in a financial services or e-commerce environment is preferred Knowledge & Skills Excellent communicator, able to translate complex topics to all areas of the business Significant experience in the area of Information security Strong knowledge of core IT and networking concepts Well versed in IT security capabilities, framework and concepts Strong ownership of tasks, attention to detail and following through to conclusion Ability to challenge approach, strategy and implementation to ensure Information Security is consistently considered and improved Ability to work under own initiative to plan and communicate effectively with colleagues and customers Structured, self-starting, flexible and enjoy working in fast-paced environments Effective communication skills, both written and verbal Ability to plan, organise and follow through on assigned tasks and complete with little or no prompting from management Excellent attention to detail Attained CISSP or similar certification About us: AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers to DIY investors with little to no experience. We have over 593,000 customers using our award-winning platform propositions to manage assets totalling more than £90.4 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures. Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company. Headquartered in Manchester with offices in central London and Bristol, we now have over 1,500 employees and have been named one of the UK's 'Best 100 Companies to Work For' for six consecutive years and in 2025 named a Great Place to Work. At AJ Bell you can expect a friendly working environment with a strong sense of teamwork, we have a great sense of pride in what we do, and this is reflected in our guiding principles. Our perks and benefits: Starting holiday entitlement of 26days, increasing up to 31 days with length of service and a holiday buy and sell scheme A choice of pension schemes with matched contributions up to 6% Discretionary bonus scheme Annual free share awards scheme Buy As You Earn (BAYE) Scheme Health Cash Plan - provided by SimplyHealth Discounted private healthcare scheme and dental plan Freeon-site gym providing a wide range of free classes Employee Assistance Programme Sick pay+ pledge Enhanced maternity, paternity, and shared parental leave Discounted nursery fees at Kids Planet on Exchange Quay Loans for travel season tickets Charitable giving opportunities through salary sacrifice Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more Parking at Exchange Quay (Subject to availability) Personal development programmes built around you and your career goals, including access to personal skills workshops Ongoing technical training Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off Monthly leadership breakfasts and lunches Casual dress code Access to a range of benefits from our sponsorship deals At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you'll spend a minimum of 50% of the month in the office. For new team members, the first 3 months will be spent full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues. AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work. We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need. If you like the sound of the above, or just want to know more about the company and the role, we'd love to speak to you.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do Lead the charge in building scalable, high-performance IoT platforms "that power Sky Protect's next-generation smart home ecosystem-shaping the future of connected living. Work hands-on with a modern tech stack "including" Node.js, TypeScript, AWS, Docker, Kubernetes, and CI/CD pipelines , driving innovation across cloud-native microservices and edge computing. Architect and implement mission-critical software components , collaborating with cross-functional teams to deliver seamless integration between mobile apps, infrastructure, and IoT devices. Champion engineering excellence "by defining and enforcing coding standards, test automation practices, and DevOps strategies that ensure robust, maintainable, and secure codebases. Mentor and inspire a talented team of developers , fostering a culture of continuous learning, agile delivery, and technical ownership-while shaping the team's growth and success. Influence strategic decisions "at the intersection of technology and business, working closely with Heads of Software Engineering and Architecture to align delivery with Sky's broader vision. Drive innovation through experimentation , contributing to the evaluation and adoption of cutting-edge tools, frameworks, and methodologies that enhance software delivery and developer experience. Be a key player in delivering portfolio-wide initiatives , ensuring alignment with engineering principles and OKRs, while leading specific workstreams that have real impact on millions of users. Talent Development : Active in recruitment, onboarding, and creating a supportive environment that nurtures growth and innovation. What you'll bring Extensive Development Experience : hands-on software development using modern back-end technologies such as Ruby, PHP, Python, Lead Developer is beneficial. Proven Leadership : Demonstrated ability to lead engineering teams or large-scale projects, with strong stakeholder management and cross-functional collaboration skills. Technical Excellence : Deep understanding of the full software development lifecycle, including CI/CD, monitoring, observability, and TDD for delivering high-quality, enterprise-grade solutions. Collaborative Mindset : A team player who thrives in collaborative environments, actively contributing to knowledge sharing, guilds, and continuous improvement initiatives. Strong Communication : Clear, adaptable communicator capable of engaging both technical and non-technical audiences effectively. Organised and Self-Driven : Highly organised, self-motivated, and comfortable working in fast-paced, dynamic environments. Creative Problem Solver : Innovative thinker with a passion for solving complex problems and driving technical improvements. Supportive Leadership Style : Committed to fostering a positive, inclusive, and growth-oriented team culture. Team overview We are part of the Sky Protect IoT team, a Sky Product that combines 5-star home insurance with smart home technology to ensure our customers are connected, protected, and insured. Our team is growing, and we are looking for a team Lead to join Platform team and take a central role in determining the success of our product." Reporting into the Head of Software Engineering, you will be responsible for the backend platform for our consumer IoT devices and platform hosted on AWS." You will be instrumental in helping to shape the technology and team, delivering successful projects whilst maintaining a fantastic team culture . The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Jul 04, 2025
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do Lead the charge in building scalable, high-performance IoT platforms "that power Sky Protect's next-generation smart home ecosystem-shaping the future of connected living. Work hands-on with a modern tech stack "including" Node.js, TypeScript, AWS, Docker, Kubernetes, and CI/CD pipelines , driving innovation across cloud-native microservices and edge computing. Architect and implement mission-critical software components , collaborating with cross-functional teams to deliver seamless integration between mobile apps, infrastructure, and IoT devices. Champion engineering excellence "by defining and enforcing coding standards, test automation practices, and DevOps strategies that ensure robust, maintainable, and secure codebases. Mentor and inspire a talented team of developers , fostering a culture of continuous learning, agile delivery, and technical ownership-while shaping the team's growth and success. Influence strategic decisions "at the intersection of technology and business, working closely with Heads of Software Engineering and Architecture to align delivery with Sky's broader vision. Drive innovation through experimentation , contributing to the evaluation and adoption of cutting-edge tools, frameworks, and methodologies that enhance software delivery and developer experience. Be a key player in delivering portfolio-wide initiatives , ensuring alignment with engineering principles and OKRs, while leading specific workstreams that have real impact on millions of users. Talent Development : Active in recruitment, onboarding, and creating a supportive environment that nurtures growth and innovation. What you'll bring Extensive Development Experience : hands-on software development using modern back-end technologies such as Ruby, PHP, Python, Lead Developer is beneficial. Proven Leadership : Demonstrated ability to lead engineering teams or large-scale projects, with strong stakeholder management and cross-functional collaboration skills. Technical Excellence : Deep understanding of the full software development lifecycle, including CI/CD, monitoring, observability, and TDD for delivering high-quality, enterprise-grade solutions. Collaborative Mindset : A team player who thrives in collaborative environments, actively contributing to knowledge sharing, guilds, and continuous improvement initiatives. Strong Communication : Clear, adaptable communicator capable of engaging both technical and non-technical audiences effectively. Organised and Self-Driven : Highly organised, self-motivated, and comfortable working in fast-paced, dynamic environments. Creative Problem Solver : Innovative thinker with a passion for solving complex problems and driving technical improvements. Supportive Leadership Style : Committed to fostering a positive, inclusive, and growth-oriented team culture. Team overview We are part of the Sky Protect IoT team, a Sky Product that combines 5-star home insurance with smart home technology to ensure our customers are connected, protected, and insured. Our team is growing, and we are looking for a team Lead to join Platform team and take a central role in determining the success of our product." Reporting into the Head of Software Engineering, you will be responsible for the backend platform for our consumer IoT devices and platform hosted on AWS." You will be instrumental in helping to shape the technology and team, delivering successful projects whilst maintaining a fantastic team culture . The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Head of Digital Workplace Product Group - Contract Opportunity Location: Preston or Frimley (1-2 days onsite per week initially, potential to become fully remote) Contract Length: 9 months Rate: £71.45/hour (Umbrella, inside IR35, rate negotiable) Clearance: BPSS required to start, SC in progress Sole British nationals only A leading defence and technology organisation is looking for an experienced and visionary Head of Digital Workplace Product Group to shape and lead the future of their employee technology experience. This is an exciting opportunity to deliver innovation at scale, as part of a major digital transformation programme. Role Overview: You will lead the creation and management of a portfolio of digital workplace products and services-spanning end user computing, collaboration tools, and productivity platforms-across multiple networks and security tiers. Your mission is to deliver a seamless, secure, and user-first digital workplace that enhances productivity and collaboration across the enterprise. This role is critical to building and launching a new Digital Workplace capability, including selecting and onboarding strategic suppliers and transitioning them into service. Key Responsibilities: Define and execute a comprehensive Digital Workplace strategy aligned to business and IT goals. Lead a team of internal experts and external partners to deliver and support workplace technologies. Manage the full product lifecycle including budgets, roadmaps, change management, risk, and obsolescence. Oversee Microsoft 365, collaboration platforms, and end user device strategy. Ensure security, data privacy, and regulatory compliance across all services. Drive user experience improvements using human-centred design and analytics. Support hybrid working through modern, scalable, and user-friendly solutions. Champion adoption and change management across the organisation. What You'll Bring: 5+ years' experience in digital workplace or IT product management. Deep expertise in Microsoft 365 (Teams, SharePoint, OneDrive), collaboration tools, and workplace technologies. Experience managing complex supplier relationships and delivering at scale. Strong knowledge of ITSM (e.g. ServiceNow), Agile delivery, and service design frameworks. Ability to lead transformation in secure, regulated environments. Strategic thinker with a user-first mindset and strong stakeholder management skills. Understanding of hybrid work enablement, workplace analytics, IAM, cybersecurity, and accessibility. Qualifications: Bachelor's degree in Business, Computer Science, Engineering or a related field. ITIL Practitioner certification desirable. Additional Information: This is a UK Eyes Only role - candidates must be sole British nationals . BPSS clearance required to start, with SC clearance in progress. Flexible working available: onsite 1-2 days per week initially with potential for fully remote. Want to lead the creation of a next-generation digital workplace that enables a modern, hybrid, and secure working environment? Apply now to be at the forefront of a major enterprise-wide transformation.
Jul 04, 2025
Full time
Head of Digital Workplace Product Group - Contract Opportunity Location: Preston or Frimley (1-2 days onsite per week initially, potential to become fully remote) Contract Length: 9 months Rate: £71.45/hour (Umbrella, inside IR35, rate negotiable) Clearance: BPSS required to start, SC in progress Sole British nationals only A leading defence and technology organisation is looking for an experienced and visionary Head of Digital Workplace Product Group to shape and lead the future of their employee technology experience. This is an exciting opportunity to deliver innovation at scale, as part of a major digital transformation programme. Role Overview: You will lead the creation and management of a portfolio of digital workplace products and services-spanning end user computing, collaboration tools, and productivity platforms-across multiple networks and security tiers. Your mission is to deliver a seamless, secure, and user-first digital workplace that enhances productivity and collaboration across the enterprise. This role is critical to building and launching a new Digital Workplace capability, including selecting and onboarding strategic suppliers and transitioning them into service. Key Responsibilities: Define and execute a comprehensive Digital Workplace strategy aligned to business and IT goals. Lead a team of internal experts and external partners to deliver and support workplace technologies. Manage the full product lifecycle including budgets, roadmaps, change management, risk, and obsolescence. Oversee Microsoft 365, collaboration platforms, and end user device strategy. Ensure security, data privacy, and regulatory compliance across all services. Drive user experience improvements using human-centred design and analytics. Support hybrid working through modern, scalable, and user-friendly solutions. Champion adoption and change management across the organisation. What You'll Bring: 5+ years' experience in digital workplace or IT product management. Deep expertise in Microsoft 365 (Teams, SharePoint, OneDrive), collaboration tools, and workplace technologies. Experience managing complex supplier relationships and delivering at scale. Strong knowledge of ITSM (e.g. ServiceNow), Agile delivery, and service design frameworks. Ability to lead transformation in secure, regulated environments. Strategic thinker with a user-first mindset and strong stakeholder management skills. Understanding of hybrid work enablement, workplace analytics, IAM, cybersecurity, and accessibility. Qualifications: Bachelor's degree in Business, Computer Science, Engineering or a related field. ITIL Practitioner certification desirable. Additional Information: This is a UK Eyes Only role - candidates must be sole British nationals . BPSS clearance required to start, with SC clearance in progress. Flexible working available: onsite 1-2 days per week initially with potential for fully remote. Want to lead the creation of a next-generation digital workplace that enables a modern, hybrid, and secure working environment? Apply now to be at the forefront of a major enterprise-wide transformation.
Senior Customer Success Manager Location: UK Hybrid We're seeking a Senior Customer Success Manager to join our award-winning team of strategic retail marketing experts who empower our clients to harness Ometria's Customer Data and Experience Platform to deliver amazing experiences for their customers. Who are we? Ometria is a Customer Data and Experience Platform built for retail marketers to be the fastest route to sustainable growth. Ometria helps marketers plan and launch their most profitable campaigns twice as fast, increasing their customer loyalty and CRM revenue with personalized marketing messages all throughout the customer journey. Our platform combines the data unification and customer insight of a CDP with an experience platform, letting retail marketers easily and efficiently create experiences their customers love across email, mobile, on-site, social, direct mail and more. Ometria is trusted by some of the fastest growing retail brands in the world such as Brooklinen, Davines, Steve Madden, and Sephora. We have a team of over 120 Ometrians based in North America and Europe. We have raised $75m from leading venture capital funds across the world such as Infravia Capital Partners, Octopus Ventures, Summit Action, Sonae IM and many others. The role You'll play a pivotal role in delivering value and success for your clients, reporting directly to the Manager of Customer Success managing a portfolio of our enterprise clients. Your primary focus will be on nurturing C-Suite relationships, ensuring maximum client satisfaction, and enabling revenue growth for some of the UK's most innovative retail businesses. Office Expectations : Mondays are mandatory in the office for the CS team and the office can be used on Wednesdays and Thursdays. Coming into the office is encouraged during onboarding especially for team members to learn from their peers. Onsite client meetings : We do encourage in person customer meetings so time 'in office' or on site with customers is expected and will change from week to week. What you'll be doing: Key Outcomes: Retain your customers, secure their renewal and hit retention targets Amplify Customer Loyalty : Champion customer retention, ensuring seamless renewals and surpassing retention targets. Master Sentiment Analysis : Identify and neutralise potential sentiment risks across diverse stakeholders, from end users to top decision-makers, fostering enduring relationships. Empower Customer Advocacy : Lead as a vocal customer advocate, steering cross-functional efforts to swiftly resolve challenges to build a pipeline of positive referrals for prospective customers to engage with. Strategic Communication : Proactively relay concise updates on pivotal customer wins and obstacles, detailing actionable measures for optimising retention. Own end to end commercial negotiations Mastery of Negotiations : Oversee end-to-end commercial negotiations, solidifying prosperous partnerships. Upsell Precision : Spot and secure upsells in alignment with our pricing model, achieving ambitious upsell ARR targets. Mid-term Upsell Drive : Execute well-timed mid-term upsells in line with pricing structures, hitting upsell ARR goals. Value-driven Expansion : Actively pursue and conclude revenue-expanding opportunities that mirror customer value, collaborating seamlessly with revenue teams and CS leadership. Maintain senior stakeholder champions in each of your accounts Champion Senior Stakeholders: Foster senior-level champions in each account, fortifying engagement and retention strategies. Persona-centric Alignment: Comprehend core personas across Marketing, Tech, and C-suite realms, aligning their aspirations with strategic platform and marketing endeavours. Elevate Brand Presence: Actively seek channels to heighten Ometria's visibility within client organisations. Deliver on promise : Solidify trusted partner status by unwaveringly fulfilling commitments and delivering on agreed-upon deliverables. Key Responsibilities: Deliver timely and accurate commercial forecasting - treat Salesforce and internal commercial forecasting tools as a proof point for the impact of Customer Success outcomes and retention driving initiatives. Deliver weekly updates to customer health and activity records that support commercial opportunity updates, articulating realistic outcomes that are dependable and of the moment. Set and deliver on customer expectations - Deliver each aspect of the customers assigned service level, owning the presentation and delivery of core value driving client engagement such as Business Reviews, Assessments and Strategic marketing plans Pre-empt customer escalations and challenges - identify risk factors ahead of time and handle objections and escalations with finesse. Guide more junior team members on navigating their client accounts effectively based on your experience. Drive Enterprise customer adoption and value with visibility and buy-in from senior decision makers - Become an expert in both the Ometria platform and ecommerce marketing strategies. Engage key stakeholders to align on value delivered and identify what actions are required to mitigate any potential relationship risk. Be a retail expert and deliver strategic guidance - deliver expected customer touchpoints based on their Service level and act as a strategic guide leveraging retail intelligence reports and trends data to make credible recommendations to your About you: 5 years of Customer Success experience in an enterprise software organisation working with large, complex clients preferably in the Retail space. Exceptional Communicator - you love to deliver value to your clients by confidently presenting successes and opportunities aligned with their service level. You enjoy partnering with multiple internal teams and confidently and authoritatively communicate with a diverse range of both internal and external stakeholders, including C-Suite executives. Relationship builder - you're a natural relationship builder, adapting your communication style easily with C-suite executives, tech leads, marketing heads and end users as required. Business and commercial acumen - you identify trends in business performance to secure commercial opportunities and mitigate risk with action plans on how to solve these. Customer Service Excellence - you have a proven track record of delivering first-class customer service, consistently exceeding client expectations. Data Literacy and Storytelling - you are comfortable working with, manipulating, and interpreting data sets, utilising a combination of reporting tools. You can turn data into insight and build compelling narratives through your ability to analyse key trends and KPIs. Technical understanding and communication proficiency - you understand how to adapt your communication to each stakeholder leveraging a solid understanding of the technical aspects of how Ometria partners with our customers (eg. APIs, Javascript code, Data feeds) Meticulous prioritisation and self management - you are a self starter and thrive in fast-paced environments and effectively manage multiple tasks under pressure. You enjoy finding ways to work smarter and collaboratively contribute your ideas with your peers and managers. 30 days holiday + 1 day on your birthday (plus bank holidays) Health Insurance (Bupa) Mental Health Support (Spill, Calm) Cycle to work scheme Enhanced Financial Benefits (Salary Sacrifice Pension, DIS, Income Protection) Professional Development Fund
Jul 04, 2025
Full time
Senior Customer Success Manager Location: UK Hybrid We're seeking a Senior Customer Success Manager to join our award-winning team of strategic retail marketing experts who empower our clients to harness Ometria's Customer Data and Experience Platform to deliver amazing experiences for their customers. Who are we? Ometria is a Customer Data and Experience Platform built for retail marketers to be the fastest route to sustainable growth. Ometria helps marketers plan and launch their most profitable campaigns twice as fast, increasing their customer loyalty and CRM revenue with personalized marketing messages all throughout the customer journey. Our platform combines the data unification and customer insight of a CDP with an experience platform, letting retail marketers easily and efficiently create experiences their customers love across email, mobile, on-site, social, direct mail and more. Ometria is trusted by some of the fastest growing retail brands in the world such as Brooklinen, Davines, Steve Madden, and Sephora. We have a team of over 120 Ometrians based in North America and Europe. We have raised $75m from leading venture capital funds across the world such as Infravia Capital Partners, Octopus Ventures, Summit Action, Sonae IM and many others. The role You'll play a pivotal role in delivering value and success for your clients, reporting directly to the Manager of Customer Success managing a portfolio of our enterprise clients. Your primary focus will be on nurturing C-Suite relationships, ensuring maximum client satisfaction, and enabling revenue growth for some of the UK's most innovative retail businesses. Office Expectations : Mondays are mandatory in the office for the CS team and the office can be used on Wednesdays and Thursdays. Coming into the office is encouraged during onboarding especially for team members to learn from their peers. Onsite client meetings : We do encourage in person customer meetings so time 'in office' or on site with customers is expected and will change from week to week. What you'll be doing: Key Outcomes: Retain your customers, secure their renewal and hit retention targets Amplify Customer Loyalty : Champion customer retention, ensuring seamless renewals and surpassing retention targets. Master Sentiment Analysis : Identify and neutralise potential sentiment risks across diverse stakeholders, from end users to top decision-makers, fostering enduring relationships. Empower Customer Advocacy : Lead as a vocal customer advocate, steering cross-functional efforts to swiftly resolve challenges to build a pipeline of positive referrals for prospective customers to engage with. Strategic Communication : Proactively relay concise updates on pivotal customer wins and obstacles, detailing actionable measures for optimising retention. Own end to end commercial negotiations Mastery of Negotiations : Oversee end-to-end commercial negotiations, solidifying prosperous partnerships. Upsell Precision : Spot and secure upsells in alignment with our pricing model, achieving ambitious upsell ARR targets. Mid-term Upsell Drive : Execute well-timed mid-term upsells in line with pricing structures, hitting upsell ARR goals. Value-driven Expansion : Actively pursue and conclude revenue-expanding opportunities that mirror customer value, collaborating seamlessly with revenue teams and CS leadership. Maintain senior stakeholder champions in each of your accounts Champion Senior Stakeholders: Foster senior-level champions in each account, fortifying engagement and retention strategies. Persona-centric Alignment: Comprehend core personas across Marketing, Tech, and C-suite realms, aligning their aspirations with strategic platform and marketing endeavours. Elevate Brand Presence: Actively seek channels to heighten Ometria's visibility within client organisations. Deliver on promise : Solidify trusted partner status by unwaveringly fulfilling commitments and delivering on agreed-upon deliverables. Key Responsibilities: Deliver timely and accurate commercial forecasting - treat Salesforce and internal commercial forecasting tools as a proof point for the impact of Customer Success outcomes and retention driving initiatives. Deliver weekly updates to customer health and activity records that support commercial opportunity updates, articulating realistic outcomes that are dependable and of the moment. Set and deliver on customer expectations - Deliver each aspect of the customers assigned service level, owning the presentation and delivery of core value driving client engagement such as Business Reviews, Assessments and Strategic marketing plans Pre-empt customer escalations and challenges - identify risk factors ahead of time and handle objections and escalations with finesse. Guide more junior team members on navigating their client accounts effectively based on your experience. Drive Enterprise customer adoption and value with visibility and buy-in from senior decision makers - Become an expert in both the Ometria platform and ecommerce marketing strategies. Engage key stakeholders to align on value delivered and identify what actions are required to mitigate any potential relationship risk. Be a retail expert and deliver strategic guidance - deliver expected customer touchpoints based on their Service level and act as a strategic guide leveraging retail intelligence reports and trends data to make credible recommendations to your About you: 5 years of Customer Success experience in an enterprise software organisation working with large, complex clients preferably in the Retail space. Exceptional Communicator - you love to deliver value to your clients by confidently presenting successes and opportunities aligned with their service level. You enjoy partnering with multiple internal teams and confidently and authoritatively communicate with a diverse range of both internal and external stakeholders, including C-Suite executives. Relationship builder - you're a natural relationship builder, adapting your communication style easily with C-suite executives, tech leads, marketing heads and end users as required. Business and commercial acumen - you identify trends in business performance to secure commercial opportunities and mitigate risk with action plans on how to solve these. Customer Service Excellence - you have a proven track record of delivering first-class customer service, consistently exceeding client expectations. Data Literacy and Storytelling - you are comfortable working with, manipulating, and interpreting data sets, utilising a combination of reporting tools. You can turn data into insight and build compelling narratives through your ability to analyse key trends and KPIs. Technical understanding and communication proficiency - you understand how to adapt your communication to each stakeholder leveraging a solid understanding of the technical aspects of how Ometria partners with our customers (eg. APIs, Javascript code, Data feeds) Meticulous prioritisation and self management - you are a self starter and thrive in fast-paced environments and effectively manage multiple tasks under pressure. You enjoy finding ways to work smarter and collaboratively contribute your ideas with your peers and managers. 30 days holiday + 1 day on your birthday (plus bank holidays) Health Insurance (Bupa) Mental Health Support (Spill, Calm) Cycle to work scheme Enhanced Financial Benefits (Salary Sacrifice Pension, DIS, Income Protection) Professional Development Fund
Senior UX Lead Designer - Holborn London Our Client is a leading international consultant with offices scattered around the World. Currently, they are looking to recruit a UX Design Lead Designer for their London office. You must have be a design lead with a strong UX background, experience in Service Design and an interest in design strategy. We are looking for a seasoned, hands-on practitioner, with a can-do attitude. As a senior member of the team and design representative in the organisation, your focus will be on people - clients, users/customers, team and colleagues and on the process support and advocate for the existing systems, and with a critical eye improve upon them. You will be reporting to the Global Head of the XD Practice and programme delivery. EXPERIENCE Senior designer with over 8 years work experience working for blue chip clients as a Senior UX designer, Senior Product designer, UX architect, or a Service designer. Design processes, agile development and lean UX. Working collaboratively in an interdisciplinary team. Creating omnichannel experiences - cross-platform and cross-device solutions. Designing enterprise level, consumer grade digital services and products. Ability to define key metrics and evaluate project success. Working to strict deadlines. Proven design track record and design agency experience. Design degree or equivalent. You will be involved in leading pitches, presentations and support proposals. Create project estimates and plans Summary of Senior UX Designer Skills required: Provide leadership in challenging situations through clarity, tact and diplomacy. Ability to identify and communicate the commercial impact of design decisions. Full command of the UX process and an understanding of the Service Design process. Visual thinking, proof of concept, rapid prototyping, storyboarding and technical skills. Attention to detail. Ability to quickly turn around wireframes in an iterative environment. Proficiency in Sketch, Axure, Adobe CS, etc. An understanding of technology. Salary for this role will be in the range £65K - £75K + Benefits. Please send your CV to us in Word format along with your current salary and notice period/availability.
Jul 04, 2025
Full time
Senior UX Lead Designer - Holborn London Our Client is a leading international consultant with offices scattered around the World. Currently, they are looking to recruit a UX Design Lead Designer for their London office. You must have be a design lead with a strong UX background, experience in Service Design and an interest in design strategy. We are looking for a seasoned, hands-on practitioner, with a can-do attitude. As a senior member of the team and design representative in the organisation, your focus will be on people - clients, users/customers, team and colleagues and on the process support and advocate for the existing systems, and with a critical eye improve upon them. You will be reporting to the Global Head of the XD Practice and programme delivery. EXPERIENCE Senior designer with over 8 years work experience working for blue chip clients as a Senior UX designer, Senior Product designer, UX architect, or a Service designer. Design processes, agile development and lean UX. Working collaboratively in an interdisciplinary team. Creating omnichannel experiences - cross-platform and cross-device solutions. Designing enterprise level, consumer grade digital services and products. Ability to define key metrics and evaluate project success. Working to strict deadlines. Proven design track record and design agency experience. Design degree or equivalent. You will be involved in leading pitches, presentations and support proposals. Create project estimates and plans Summary of Senior UX Designer Skills required: Provide leadership in challenging situations through clarity, tact and diplomacy. Ability to identify and communicate the commercial impact of design decisions. Full command of the UX process and an understanding of the Service Design process. Visual thinking, proof of concept, rapid prototyping, storyboarding and technical skills. Attention to detail. Ability to quickly turn around wireframes in an iterative environment. Proficiency in Sketch, Axure, Adobe CS, etc. An understanding of technology. Salary for this role will be in the range £65K - £75K + Benefits. Please send your CV to us in Word format along with your current salary and notice period/availability.
This is your opportunity to make a name for yourself in Cloud Services This Cloud & Infrastructure Solutions Engineer role is a fantastic opportunity to join a highly motivated and highly skilled technical team that specialises in a variety of disciplines. They hold all the technical accreditations for our Global Reseller and Distribution businesses and deliver a wide range of projects from Azure design and modernisation through IoT design and implementation to working with ISVs to help them develop modern micro-service-based applications and deliver effective CI/CD. They also support a wide range of Vendor Solutions on behalf of the distribution part of the company. About our client They are a Microsoft Advanced Specialisation Partner providing both direct and indirect CSP, and they're one of only 45 partners globally to be awarded Azure for ISV status . They also hold partnership status with many independent software vendors. The business is based in Devon, with offices also in the USA, Canada and Benelux. They're an enthusiastic, customer focused team; to ensure they can solve their customers problems they invest time in training and personal development. To help the team grow the business, they work hard giving everyone balance a personal trainer and an employee assistance program are just a few of the ways they do this. Benefits for you Individual Personal Development Plans Salary plus discretionary bonus schemes Personal Trainer Life Assurance with MetLife Employee Assistance Programme for you and your family Medicash Health Cash Plan All companies say that they have a great culture They are proud that this is reality They put their people first! Responsibilities As their Cloud & Infrastructure Solutions Engineer you will be working within their Azure Platform Team, your primary focus will include working within their team and directly with their clients to deliver cloud infrastructure and modernisation projects as well as workshops, health checks and providing escalation support to front-line teams. This will likely include all phases of the project from planning through design to configuration, delivery, and testing. You ll work closely as part of a well-established team that will guide and assist you. They will also provide the requirements of your development plan to stay ahead of your profession and maintain all the required certifications to ensure you meet expert status. About you As their Cloud & Infrastructure Solutions Engineer you will have a strong technical background with Azure and have worked within I.T. infrastructure (on premises / hybrid and/or cloud-native), preferably with large organisations and enterprise scale platforms, you will also have experience working for an MSP or service provider. You will have demonstrable certifications and experience in deploying Infrastructure and platform-based solutions or experience in managing modern platform services and be comfortable delivering to tight timescales whilst managing multiple Azure projects in various environments. This Cloud & Infrastructure Solutions Engineer role will appeal to someone who enjoys maintaining knowledge of technology through active involvement in solution delivery, whilst still wanting to develop their career through expanding their skill set in digital transformation. This Cloud & Infrastructure Solutions Engineer role involves extensive work with modern Azure platform services and will not suit an engineer who only has exposure to lift+shift virtual machine migrations. As a leader in the cloud infrastructure space, you will: Have the ability to review and provide feedback on the team's designs, software implementations and process/workflow configurations Have the ability to inspire and motivate your fellow technical team members as well as your customers Be comfortable in a customer-facing environment, consulting either face-to-face or remotely As a passionate Cloud & Infrastructure Solutions Engineer, you will have: Technical knowledge of Azure, including, but not limited to; Azure Infrastructure Services Azure Platform services, for example: App Services, Database Services, Storage services Azure backup and recovery services Azure Monitor Strong understanding of Microsoft Entra ID, hybrid identity, Modern authentication and Single Sign-on Good level of knowledge of Windows Server operating systems Working knowledge of networking concepts and hybrid network design Good understanding of Microsoft reference architectures and when they should be used Able to articulate and demonstrate the capabilities of Microsoft Azure with regards to how Azure can provide solutions to business problems, and ability to articulate business benefits of Azure to client stakeholders A passion for learning new technologies and methodologies Experience & Technical Skills As their Cloud & Infrastructure Solutions Engineer you will need: 4+ years experience in an Azure engineer role Experience mentoring junior staff Deployment of Azure solutions via BICEP/ARM and/or Terraform Experience in automation via PowerShell, Azure CLI, and/or Python Working knowledge of the Microsoft Cloud Adoption and Well-Architected Frameworks Experience of deploying and configuring Azure Landing Zones Experience working with remote teams Experience writing technical documentation Analyse current business practices, processes, and procedures and identify future opportunities for modernisation Ideally, as a minimum you will hold the AZ-104: Microsoft Azure Administrator certification; desirable exams are likely to include AZ-500, AZ-700, AZ-140 etc. Salary - £55,000-£65,000 per year depending on experience
Jul 03, 2025
Full time
This is your opportunity to make a name for yourself in Cloud Services This Cloud & Infrastructure Solutions Engineer role is a fantastic opportunity to join a highly motivated and highly skilled technical team that specialises in a variety of disciplines. They hold all the technical accreditations for our Global Reseller and Distribution businesses and deliver a wide range of projects from Azure design and modernisation through IoT design and implementation to working with ISVs to help them develop modern micro-service-based applications and deliver effective CI/CD. They also support a wide range of Vendor Solutions on behalf of the distribution part of the company. About our client They are a Microsoft Advanced Specialisation Partner providing both direct and indirect CSP, and they're one of only 45 partners globally to be awarded Azure for ISV status . They also hold partnership status with many independent software vendors. The business is based in Devon, with offices also in the USA, Canada and Benelux. They're an enthusiastic, customer focused team; to ensure they can solve their customers problems they invest time in training and personal development. To help the team grow the business, they work hard giving everyone balance a personal trainer and an employee assistance program are just a few of the ways they do this. Benefits for you Individual Personal Development Plans Salary plus discretionary bonus schemes Personal Trainer Life Assurance with MetLife Employee Assistance Programme for you and your family Medicash Health Cash Plan All companies say that they have a great culture They are proud that this is reality They put their people first! Responsibilities As their Cloud & Infrastructure Solutions Engineer you will be working within their Azure Platform Team, your primary focus will include working within their team and directly with their clients to deliver cloud infrastructure and modernisation projects as well as workshops, health checks and providing escalation support to front-line teams. This will likely include all phases of the project from planning through design to configuration, delivery, and testing. You ll work closely as part of a well-established team that will guide and assist you. They will also provide the requirements of your development plan to stay ahead of your profession and maintain all the required certifications to ensure you meet expert status. About you As their Cloud & Infrastructure Solutions Engineer you will have a strong technical background with Azure and have worked within I.T. infrastructure (on premises / hybrid and/or cloud-native), preferably with large organisations and enterprise scale platforms, you will also have experience working for an MSP or service provider. You will have demonstrable certifications and experience in deploying Infrastructure and platform-based solutions or experience in managing modern platform services and be comfortable delivering to tight timescales whilst managing multiple Azure projects in various environments. This Cloud & Infrastructure Solutions Engineer role will appeal to someone who enjoys maintaining knowledge of technology through active involvement in solution delivery, whilst still wanting to develop their career through expanding their skill set in digital transformation. This Cloud & Infrastructure Solutions Engineer role involves extensive work with modern Azure platform services and will not suit an engineer who only has exposure to lift+shift virtual machine migrations. As a leader in the cloud infrastructure space, you will: Have the ability to review and provide feedback on the team's designs, software implementations and process/workflow configurations Have the ability to inspire and motivate your fellow technical team members as well as your customers Be comfortable in a customer-facing environment, consulting either face-to-face or remotely As a passionate Cloud & Infrastructure Solutions Engineer, you will have: Technical knowledge of Azure, including, but not limited to; Azure Infrastructure Services Azure Platform services, for example: App Services, Database Services, Storage services Azure backup and recovery services Azure Monitor Strong understanding of Microsoft Entra ID, hybrid identity, Modern authentication and Single Sign-on Good level of knowledge of Windows Server operating systems Working knowledge of networking concepts and hybrid network design Good understanding of Microsoft reference architectures and when they should be used Able to articulate and demonstrate the capabilities of Microsoft Azure with regards to how Azure can provide solutions to business problems, and ability to articulate business benefits of Azure to client stakeholders A passion for learning new technologies and methodologies Experience & Technical Skills As their Cloud & Infrastructure Solutions Engineer you will need: 4+ years experience in an Azure engineer role Experience mentoring junior staff Deployment of Azure solutions via BICEP/ARM and/or Terraform Experience in automation via PowerShell, Azure CLI, and/or Python Working knowledge of the Microsoft Cloud Adoption and Well-Architected Frameworks Experience of deploying and configuring Azure Landing Zones Experience working with remote teams Experience writing technical documentation Analyse current business practices, processes, and procedures and identify future opportunities for modernisation Ideally, as a minimum you will hold the AZ-104: Microsoft Azure Administrator certification; desirable exams are likely to include AZ-500, AZ-700, AZ-140 etc. Salary - £55,000-£65,000 per year depending on experience
Senior Modern Workplace Engineer page is loaded Senior Modern Workplace Engineer Apply locations GB.Epsom.Woodcote Grove GB.Bristol.The Hub GB.Manchester - The Exchange GB.Derby.4 Roundhouse Road time type Full time posted on Posted Yesterday job requisition id R-132436 Job Description AtkinsRéalis is one of the world's leading multi-disciplinary consultancy firms offering unparalleled opportunities for individuals in search of a rewarding career. We offer more than just a job. We offer an opportunity to make a difference and to shape the world to benefit future generations and the environment. At AtkinsRéalis, we're proud to say that the great work we do is thanks to our people's diversity of thought, expertise, and knowledge. When you join us, you'll be a part of this genuinely collaborative environment, where everyone's voice is valued and treated equally. About the role: Reporting to the Infrastructure Solutions manager this position provides the opportunity to join a highly skilled and motivated IT team responsible for the design and delivery of Modern Workplace solutions. The Infrastructure Solutions team is located within the IT Services sector within AtkinsRéalis. The team consists of technical subject matter experts who focus on IT Design and L3 support for projects across the organisation. Embracing and developing the latest technologies the team provides technical solutions which drive business success. The role requires an in depth understanding of Microsoft Intune, Microsoft Endpoint Configuration Manager, Windows 11 security technologies. Proven experience of delivering technical projects is essential, along with the following: Technical Leadership- Design, implementation and documentation. Excellent communication and teamwork skills. Requirements gathering and documentation. Identifying suitable solutions to meet the present and future requirements (both functional and non-functional). Implementation and testing. Working days: This role requires a hybrid working model i.e. requirement to work from office 3 days a week. Job Details & Technical Specialities: Successful candidates will be experienced in the delivery of IT services in large enterprises and be able to demonstrate thorough technical knowledge and understanding in the following areas. Essential- L2/L3 level of experience of Microsoft Intune (iOS/Windows), Microsoft Endpoint Configuration manager OSD. Deep knowledge of Securing Windows 11 operating systems. Design and implementation of Autopilot. Entra Conditional Access Configuration. PowerShell Scripting. Strong hybrid client configuration & troubleshooting. Desirable- Design and implementation of Windows 365. Windows Hello/Passwordless deployments. Citrix Virtual Apps and Desktop (VDI). Microsoft certification or equivalent experience. Read more about how you can thrive with us: Equality, diversity & inclusion in the UK & Europe () Meeting your needs: When you start with us, you'll enjoy "Total Reward" , a package that can be tailored to your lifestyle, career and personal needs. From flexible holidays to life assurance, health & wellbeing benefits, and career planning for the senior stage of your career. Making sure you're supported is important to us. So, if you identify as having a disability, tell us ahead of your interview. And let's talk about any adjustments you might need. New name, new era. We are AtkinsRéalis. It will take some time for all our information to update - you can still refer to our fantastic benefits via the link below: YourReward at AtkinsRéalis () More about us: AtkinsRéalis is a leading global consultancy with over 100 years of design and engineering expertise. With us, you'll be surrounded by the skills, knowledge and support to help you succeed. Together, we can deliver projects which have a positive, sustainable impact on the world. Check out some of our recent, most exciting projects: AtkinsRéalis Projects () Additional Information: This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance. We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves, thrive and develop. To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support staff from different backgrounds. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. Worker Type Employee Job Type Regular At AtkinsRéalis , we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. About Us Created by the integration of long-standing organizations dating back to 1911, AtkinsRéalis is a world-class engineering services and nuclear company dedicated to engineering a better future for our planet and its people. We create sustainable solutions that connect people, data and technology to transform the world's infrastructure and energy systems. We deploy global capabilities locally to our clients and deliver unique end-to-end services across the whole life cycle of an asset including consulting, advisory & environmental services, intelligent networks & cybersecurity, design & engineering, procurement, project & construction management, operations & maintenance, decommissioning and capital. The breadth and depth of our capabilities are delivered to clients in strategic sectors such as Engineering Services, Nuclear and Capital. News and information are available at Atkinsrealis or follow us on LinkedIn .
Jul 03, 2025
Full time
Senior Modern Workplace Engineer page is loaded Senior Modern Workplace Engineer Apply locations GB.Epsom.Woodcote Grove GB.Bristol.The Hub GB.Manchester - The Exchange GB.Derby.4 Roundhouse Road time type Full time posted on Posted Yesterday job requisition id R-132436 Job Description AtkinsRéalis is one of the world's leading multi-disciplinary consultancy firms offering unparalleled opportunities for individuals in search of a rewarding career. We offer more than just a job. We offer an opportunity to make a difference and to shape the world to benefit future generations and the environment. At AtkinsRéalis, we're proud to say that the great work we do is thanks to our people's diversity of thought, expertise, and knowledge. When you join us, you'll be a part of this genuinely collaborative environment, where everyone's voice is valued and treated equally. About the role: Reporting to the Infrastructure Solutions manager this position provides the opportunity to join a highly skilled and motivated IT team responsible for the design and delivery of Modern Workplace solutions. The Infrastructure Solutions team is located within the IT Services sector within AtkinsRéalis. The team consists of technical subject matter experts who focus on IT Design and L3 support for projects across the organisation. Embracing and developing the latest technologies the team provides technical solutions which drive business success. The role requires an in depth understanding of Microsoft Intune, Microsoft Endpoint Configuration Manager, Windows 11 security technologies. Proven experience of delivering technical projects is essential, along with the following: Technical Leadership- Design, implementation and documentation. Excellent communication and teamwork skills. Requirements gathering and documentation. Identifying suitable solutions to meet the present and future requirements (both functional and non-functional). Implementation and testing. Working days: This role requires a hybrid working model i.e. requirement to work from office 3 days a week. Job Details & Technical Specialities: Successful candidates will be experienced in the delivery of IT services in large enterprises and be able to demonstrate thorough technical knowledge and understanding in the following areas. Essential- L2/L3 level of experience of Microsoft Intune (iOS/Windows), Microsoft Endpoint Configuration manager OSD. Deep knowledge of Securing Windows 11 operating systems. Design and implementation of Autopilot. Entra Conditional Access Configuration. PowerShell Scripting. Strong hybrid client configuration & troubleshooting. Desirable- Design and implementation of Windows 365. Windows Hello/Passwordless deployments. Citrix Virtual Apps and Desktop (VDI). Microsoft certification or equivalent experience. Read more about how you can thrive with us: Equality, diversity & inclusion in the UK & Europe () Meeting your needs: When you start with us, you'll enjoy "Total Reward" , a package that can be tailored to your lifestyle, career and personal needs. From flexible holidays to life assurance, health & wellbeing benefits, and career planning for the senior stage of your career. Making sure you're supported is important to us. So, if you identify as having a disability, tell us ahead of your interview. And let's talk about any adjustments you might need. New name, new era. We are AtkinsRéalis. It will take some time for all our information to update - you can still refer to our fantastic benefits via the link below: YourReward at AtkinsRéalis () More about us: AtkinsRéalis is a leading global consultancy with over 100 years of design and engineering expertise. With us, you'll be surrounded by the skills, knowledge and support to help you succeed. Together, we can deliver projects which have a positive, sustainable impact on the world. Check out some of our recent, most exciting projects: AtkinsRéalis Projects () Additional Information: This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance. We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves, thrive and develop. To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support staff from different backgrounds. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. Worker Type Employee Job Type Regular At AtkinsRéalis , we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. About Us Created by the integration of long-standing organizations dating back to 1911, AtkinsRéalis is a world-class engineering services and nuclear company dedicated to engineering a better future for our planet and its people. We create sustainable solutions that connect people, data and technology to transform the world's infrastructure and energy systems. We deploy global capabilities locally to our clients and deliver unique end-to-end services across the whole life cycle of an asset including consulting, advisory & environmental services, intelligent networks & cybersecurity, design & engineering, procurement, project & construction management, operations & maintenance, decommissioning and capital. The breadth and depth of our capabilities are delivered to clients in strategic sectors such as Engineering Services, Nuclear and Capital. News and information are available at Atkinsrealis or follow us on LinkedIn .
Sr. Software Development Engineer in Test, Blink Job ID: Amazon EU SARL (UK Branch) As a Senior Software Development Engineer in Test (SDET), you will anticipate challenges, dive deep with engineers across the Blink organization, and regularly communicate with senior leaders and stakeholders at all levels. You will amplify your impact working closely with team members and software development managers to drive mindful discussions that lead to robust test automation frameworks, comprehensive test strategies, and high-quality solutions. Your expertise in both software development and quality assurance, combined with strong test automation capabilities, will be crucial in ensuring the reliability and performance of our systems. We're seeking an engineer who will shape the future of our AI-powered automation platform, with a particular focus on modernizing our application testing and deployment pipelines. The ideal candidate will combine deep engineering expertise with strategic thinking to create intelligent, scalable solutions that transform how we approach automation, dramatically reducing the time and complexity of application validation and delivery. This role requires someone who can see beyond traditional automation approaches, bringing fresh perspectives on how to leverage LLMs, neural networks, and emerging AI technologies to solve complex application testing and deployment challenges. Key job responsibilities Design AI-powered test automation frameworks that leverage machine learning for intelligent test case generation, predictive analytics, and autonomous test maintenance across mobile and cloud platforms Architect next-generation test infrastructure that combines traditional CI/CD pipelines with AI-driven decision making for optimized test selection, parallel execution, and automated result analysis Lead technical strategy for implementing LLM-based approaches to test script generation, automated debugging, and intelligent test maintenance across our distributed systems Pioneer innovative quality practices that leverage AI for automated performance analysis, intelligent chaos engineering scenarios, and predictive system reliability testing Design self-healing test systems that use machine learning to adapt to application changes, automatically maintain test suites, and provide AI-driven insights into test coverage Drive adoption of AI-augmented testing practices across teams, focusing on the integration of intelligent automation tools and ML-based testing approaches in our development workflow A day in the life As a Senior Test Innovation Engineer, you'll lead the evolution of our next-generation automation platform while mentoring teams on modern testing practices. Your mornings might involve collaborating with teams to define new automation strategies, incorporating AI capabilities that dramatically reduce test maintenance and improve coverage. You'll drive key architectural decisions for our testing infrastructure, write critical automation code, and guide other SDETs and QAEs in adopting these new approaches. Throughout the day, you'll identify opportunities where AI can enhance our existing processes - whether that's using LLMs to generate more robust test cases, implementing intelligent test selection to speed up our testing cycles, or creating self-healing frameworks that reduce maintenance overhead. The role requires deep technical expertise in test automation and infrastructure, combined with the vision to see how AI can transform these traditional testing practices. You'll be focused on building solutions that scale across teams, accelerate our testing cycles, and ultimately enable us to deliver higher quality products faster than ever before. About the team Our Engineering Environment At Blink, you'll work within a fully integrated engineering ecosystem where you can test across multiple layers - from algorithms and ASICs to hardware, firmware, AWS infrastructure, and mobile applications. As part of the Amazon Devices family, you'll collaborate with teams across Ring, Kindle, Fire, and Echo platforms. We maintain a strong quality-first culture where every team member is empowered to advocate for customer experience improvements. Our agile teams are structured to promote close collaboration, typically with small groups of engineers working together on focused projects. This environment provides unique opportunities to drive quality across the full technology stack while delivering exceptional customer experiences. BASIC QUALIFICATIONS - Bachelor's degree in Computer Science, Computer Engineering, or related technical field - Extensive industry experience as a Software Development Engineer in Test (SDET) or Software Development Engineer (SDE) - Strong programming skills in Python, Java, and other modern programming languages with proven expertise in architecting and implementing enterprise-level test automation frameworks - Strong understanding of software development principles, design patterns, and architectural concepts PREFERRED QUALIFICATIONS - Experience in developing and architecting test automation solutions for mobile applications (iOS/Android) and AWS services - Strong expertise in developing custom test frameworks and testing tools from scratch - Advanced experience in building and maintaining automated testing infrastructure using AWS services - Strong understanding of cloud architecture patterns and testing strategies - Experience in developing mobile app testing frameworks and tools - Proven track record of improving test coverage and testing efficiency through automation Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 03, 2025
Full time
Sr. Software Development Engineer in Test, Blink Job ID: Amazon EU SARL (UK Branch) As a Senior Software Development Engineer in Test (SDET), you will anticipate challenges, dive deep with engineers across the Blink organization, and regularly communicate with senior leaders and stakeholders at all levels. You will amplify your impact working closely with team members and software development managers to drive mindful discussions that lead to robust test automation frameworks, comprehensive test strategies, and high-quality solutions. Your expertise in both software development and quality assurance, combined with strong test automation capabilities, will be crucial in ensuring the reliability and performance of our systems. We're seeking an engineer who will shape the future of our AI-powered automation platform, with a particular focus on modernizing our application testing and deployment pipelines. The ideal candidate will combine deep engineering expertise with strategic thinking to create intelligent, scalable solutions that transform how we approach automation, dramatically reducing the time and complexity of application validation and delivery. This role requires someone who can see beyond traditional automation approaches, bringing fresh perspectives on how to leverage LLMs, neural networks, and emerging AI technologies to solve complex application testing and deployment challenges. Key job responsibilities Design AI-powered test automation frameworks that leverage machine learning for intelligent test case generation, predictive analytics, and autonomous test maintenance across mobile and cloud platforms Architect next-generation test infrastructure that combines traditional CI/CD pipelines with AI-driven decision making for optimized test selection, parallel execution, and automated result analysis Lead technical strategy for implementing LLM-based approaches to test script generation, automated debugging, and intelligent test maintenance across our distributed systems Pioneer innovative quality practices that leverage AI for automated performance analysis, intelligent chaos engineering scenarios, and predictive system reliability testing Design self-healing test systems that use machine learning to adapt to application changes, automatically maintain test suites, and provide AI-driven insights into test coverage Drive adoption of AI-augmented testing practices across teams, focusing on the integration of intelligent automation tools and ML-based testing approaches in our development workflow A day in the life As a Senior Test Innovation Engineer, you'll lead the evolution of our next-generation automation platform while mentoring teams on modern testing practices. Your mornings might involve collaborating with teams to define new automation strategies, incorporating AI capabilities that dramatically reduce test maintenance and improve coverage. You'll drive key architectural decisions for our testing infrastructure, write critical automation code, and guide other SDETs and QAEs in adopting these new approaches. Throughout the day, you'll identify opportunities where AI can enhance our existing processes - whether that's using LLMs to generate more robust test cases, implementing intelligent test selection to speed up our testing cycles, or creating self-healing frameworks that reduce maintenance overhead. The role requires deep technical expertise in test automation and infrastructure, combined with the vision to see how AI can transform these traditional testing practices. You'll be focused on building solutions that scale across teams, accelerate our testing cycles, and ultimately enable us to deliver higher quality products faster than ever before. About the team Our Engineering Environment At Blink, you'll work within a fully integrated engineering ecosystem where you can test across multiple layers - from algorithms and ASICs to hardware, firmware, AWS infrastructure, and mobile applications. As part of the Amazon Devices family, you'll collaborate with teams across Ring, Kindle, Fire, and Echo platforms. We maintain a strong quality-first culture where every team member is empowered to advocate for customer experience improvements. Our agile teams are structured to promote close collaboration, typically with small groups of engineers working together on focused projects. This environment provides unique opportunities to drive quality across the full technology stack while delivering exceptional customer experiences. BASIC QUALIFICATIONS - Bachelor's degree in Computer Science, Computer Engineering, or related technical field - Extensive industry experience as a Software Development Engineer in Test (SDET) or Software Development Engineer (SDE) - Strong programming skills in Python, Java, and other modern programming languages with proven expertise in architecting and implementing enterprise-level test automation frameworks - Strong understanding of software development principles, design patterns, and architectural concepts PREFERRED QUALIFICATIONS - Experience in developing and architecting test automation solutions for mobile applications (iOS/Android) and AWS services - Strong expertise in developing custom test frameworks and testing tools from scratch - Advanced experience in building and maintaining automated testing infrastructure using AWS services - Strong understanding of cloud architecture patterns and testing strategies - Experience in developing mobile app testing frameworks and tools - Proven track record of improving test coverage and testing efficiency through automation Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Technology Architecture Specialist - PXM (Product Experience Management) Technology Architecture Team Lead/Consultant Mid-Level Full time Job Title: Technology Architecture Specialist - PXM(Product Experience Management) Location: London, Manchester, Newcastle, Edinburgh, Birmingham Career Level:Consultant(L9) We Are: Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: As a Technology Architecture Specialist- PXM (Product Experience Management), you will: Partner with clients to help create and deliver consistent product experience across digital channels. Your focus will be on designing and implementing Product Experience Management (PXM) solutions that streamline product data strategy, digital experience and commerce enablement to ensure products are discoverable and engaging across various channels. Responsibilities Include: Client Engagement: Collaborate with clients to understand their digital commerce goal and product engagement channels. Identify opportunities for process improvement and efficiency gains through enriched product experience. Solution Design: Develop tailored PXM strategies and solution blueprints that align with client needs. Ensure seamless integration of PXM systems with existing platforms (e.g., CMS, DAM, ERP and marketplaces). Design scalable data models and taxonomies for structured and unstructured product data. Implementation & Integration: Lead or support the deployment of PXM systems, managing data migration, configuration, and system integration. Map product data flows across PIM, DAM, CMS, ERP, commerce platforms, and marketplaces. Collaborate with marketing, merchandising, eCommerce, and IT teams to define product enrichment workflows. Training & Support: Provide training and support to client teams, ensuring successful adoption and optimal use of PXM solutions. Develop documentation and guidelines to standardise asset management practices. Stay up to date with emerging trends in product experience management and recommend innovative solutions to enhance client operations. Experience in product experience management, digital commerce, or product content operations. Proven experience in implementing or supporting PXM systems (Akeneo, Salsify, inRiver, etc) Strong understanding of product taxonomy, metadata, attributes, lifecycle management, content syndication and data workflows. Excellent analytical and problem-solving skills with the ability to communicate technical concepts to non-technical stakeholders. Experience integrating PXM systems with CMS, DAM, and marketplace platforms. Familiarity with data governance, catalog completeness, and enrichment KPIs. Familiarity with Agile or hybrid project methodologies is a plus. Bonus Pointsif you have: Experience with leading enterprise level PXM digital transformation projects. Certifications in Akeneo, Salsify, etc. Exposure to headless and composable architecture. Agency or consultancy experience. What's in it for you: Our Total Rewards consist of a competitive basic salary, annual performance bonus, opportunities to acquire equity and a wide range of health and wellbeing benefits. These include perks such as: Up to 30 days of leave to spend each year plus 3 extra volunteering days per year for charitable work of choice. Family-friendly and flexible work policies. Attractive pension plan with financial wellbeing support and resources. Private healthcare insurance plan and Mental Wellbeing support. Employee Assistance Programme, Career Development and Counselling. A range of generous Parental Leave offerings. Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the outstanding services we are known for. Please note that with all our roles, you should expect some in-person time for collaboration, learning and building rapport with clients, peers, leaders and communities. As an employer, we will be as flexible as possible to support your specific work/life needs. Accenture is an equal opportunities employer and encourages applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age citizenship, marital, domestic or civil partnership status, sexual orientation or gender identity. London Birmingham Edinburgh Manchester Newcastle Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces. Discover where this job fits at Accenture Technology jobs: Be the catalyst Get hands-on with the technologies that our clients need to reinvent, work in new ways and change the world for the better. Learn more about the hiring process at Accenture
Jul 03, 2025
Full time
Technology Architecture Specialist - PXM (Product Experience Management) Technology Architecture Team Lead/Consultant Mid-Level Full time Job Title: Technology Architecture Specialist - PXM(Product Experience Management) Location: London, Manchester, Newcastle, Edinburgh, Birmingham Career Level:Consultant(L9) We Are: Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: As a Technology Architecture Specialist- PXM (Product Experience Management), you will: Partner with clients to help create and deliver consistent product experience across digital channels. Your focus will be on designing and implementing Product Experience Management (PXM) solutions that streamline product data strategy, digital experience and commerce enablement to ensure products are discoverable and engaging across various channels. Responsibilities Include: Client Engagement: Collaborate with clients to understand their digital commerce goal and product engagement channels. Identify opportunities for process improvement and efficiency gains through enriched product experience. Solution Design: Develop tailored PXM strategies and solution blueprints that align with client needs. Ensure seamless integration of PXM systems with existing platforms (e.g., CMS, DAM, ERP and marketplaces). Design scalable data models and taxonomies for structured and unstructured product data. Implementation & Integration: Lead or support the deployment of PXM systems, managing data migration, configuration, and system integration. Map product data flows across PIM, DAM, CMS, ERP, commerce platforms, and marketplaces. Collaborate with marketing, merchandising, eCommerce, and IT teams to define product enrichment workflows. Training & Support: Provide training and support to client teams, ensuring successful adoption and optimal use of PXM solutions. Develop documentation and guidelines to standardise asset management practices. Stay up to date with emerging trends in product experience management and recommend innovative solutions to enhance client operations. Experience in product experience management, digital commerce, or product content operations. Proven experience in implementing or supporting PXM systems (Akeneo, Salsify, inRiver, etc) Strong understanding of product taxonomy, metadata, attributes, lifecycle management, content syndication and data workflows. Excellent analytical and problem-solving skills with the ability to communicate technical concepts to non-technical stakeholders. Experience integrating PXM systems with CMS, DAM, and marketplace platforms. Familiarity with data governance, catalog completeness, and enrichment KPIs. Familiarity with Agile or hybrid project methodologies is a plus. Bonus Pointsif you have: Experience with leading enterprise level PXM digital transformation projects. Certifications in Akeneo, Salsify, etc. Exposure to headless and composable architecture. Agency or consultancy experience. What's in it for you: Our Total Rewards consist of a competitive basic salary, annual performance bonus, opportunities to acquire equity and a wide range of health and wellbeing benefits. These include perks such as: Up to 30 days of leave to spend each year plus 3 extra volunteering days per year for charitable work of choice. Family-friendly and flexible work policies. Attractive pension plan with financial wellbeing support and resources. Private healthcare insurance plan and Mental Wellbeing support. Employee Assistance Programme, Career Development and Counselling. A range of generous Parental Leave offerings. Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the outstanding services we are known for. Please note that with all our roles, you should expect some in-person time for collaboration, learning and building rapport with clients, peers, leaders and communities. As an employer, we will be as flexible as possible to support your specific work/life needs. Accenture is an equal opportunities employer and encourages applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age citizenship, marital, domestic or civil partnership status, sexual orientation or gender identity. London Birmingham Edinburgh Manchester Newcastle Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces. Discover where this job fits at Accenture Technology jobs: Be the catalyst Get hands-on with the technologies that our clients need to reinvent, work in new ways and change the world for the better. Learn more about the hiring process at Accenture
Technology Architecture Specialist - PXM (Product Experience Management) Technology Architecture Team Lead/Consultant Mid-Level Full time Job Title: Technology Architecture Specialist - PXM(Product Experience Management) Location: London, Manchester, Newcastle, Edinburgh, Birmingham Career Level:Consultant(L9) We Are: Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: As a Technology Architecture Specialist- PXM (Product Experience Management), you will: Partner with clients to help create and deliver consistent product experience across digital channels. Your focus will be on designing and implementing Product Experience Management (PXM) solutions that streamline product data strategy, digital experience and commerce enablement to ensure products are discoverable and engaging across various channels. Responsibilities Include: Client Engagement: Collaborate with clients to understand their digital commerce goal and product engagement channels. Identify opportunities for process improvement and efficiency gains through enriched product experience. Solution Design: Develop tailored PXM strategies and solution blueprints that align with client needs. Ensure seamless integration of PXM systems with existing platforms (e.g., CMS, DAM, ERP and marketplaces). Design scalable data models and taxonomies for structured and unstructured product data. Implementation & Integration: Lead or support the deployment of PXM systems, managing data migration, configuration, and system integration. Map product data flows across PIM, DAM, CMS, ERP, commerce platforms, and marketplaces. Collaborate with marketing, merchandising, eCommerce, and IT teams to define product enrichment workflows. Training & Support: Provide training and support to client teams, ensuring successful adoption and optimal use of PXM solutions. Develop documentation and guidelines to standardise asset management practices. Stay up to date with emerging trends in product experience management and recommend innovative solutions to enhance client operations. Experience in product experience management, digital commerce, or product content operations. Proven experience in implementing or supporting PXM systems (Akeneo, Salsify, inRiver, etc) Strong understanding of product taxonomy, metadata, attributes, lifecycle management, content syndication and data workflows. Excellent analytical and problem-solving skills with the ability to communicate technical concepts to non-technical stakeholders. Experience integrating PXM systems with CMS, DAM, and marketplace platforms. Familiarity with data governance, catalog completeness, and enrichment KPIs. Familiarity with Agile or hybrid project methodologies is a plus. Bonus Pointsif you have: Experience with leading enterprise level PXM digital transformation projects. Certifications in Akeneo, Salsify, etc. Exposure to headless and composable architecture. Agency or consultancy experience. What's in it for you: Our Total Rewards consist of a competitive basic salary, annual performance bonus, opportunities to acquire equity and a wide range of health and wellbeing benefits. These include perks such as: Up to 30 days of leave to spend each year plus 3 extra volunteering days per year for charitable work of choice. Family-friendly and flexible work policies. Attractive pension plan with financial wellbeing support and resources. Private healthcare insurance plan and Mental Wellbeing support. Employee Assistance Programme, Career Development and Counselling. A range of generous Parental Leave offerings. Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the outstanding services we are known for. Please note that with all our roles, you should expect some in-person time for collaboration, learning and building rapport with clients, peers, leaders and communities. As an employer, we will be as flexible as possible to support your specific work/life needs. Accenture is an equal opportunities employer and encourages applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age citizenship, marital, domestic or civil partnership status, sexual orientation or gender identity. London Birmingham Edinburgh Manchester Newcastle Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces. Discover where this job fits at Accenture Technology jobs: Be the catalyst Get hands-on with the technologies that our clients need to reinvent, work in new ways and change the world for the better. Learn more about the hiring process at Accenture
Jul 03, 2025
Full time
Technology Architecture Specialist - PXM (Product Experience Management) Technology Architecture Team Lead/Consultant Mid-Level Full time Job Title: Technology Architecture Specialist - PXM(Product Experience Management) Location: London, Manchester, Newcastle, Edinburgh, Birmingham Career Level:Consultant(L9) We Are: Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: As a Technology Architecture Specialist- PXM (Product Experience Management), you will: Partner with clients to help create and deliver consistent product experience across digital channels. Your focus will be on designing and implementing Product Experience Management (PXM) solutions that streamline product data strategy, digital experience and commerce enablement to ensure products are discoverable and engaging across various channels. Responsibilities Include: Client Engagement: Collaborate with clients to understand their digital commerce goal and product engagement channels. Identify opportunities for process improvement and efficiency gains through enriched product experience. Solution Design: Develop tailored PXM strategies and solution blueprints that align with client needs. Ensure seamless integration of PXM systems with existing platforms (e.g., CMS, DAM, ERP and marketplaces). Design scalable data models and taxonomies for structured and unstructured product data. Implementation & Integration: Lead or support the deployment of PXM systems, managing data migration, configuration, and system integration. Map product data flows across PIM, DAM, CMS, ERP, commerce platforms, and marketplaces. Collaborate with marketing, merchandising, eCommerce, and IT teams to define product enrichment workflows. Training & Support: Provide training and support to client teams, ensuring successful adoption and optimal use of PXM solutions. Develop documentation and guidelines to standardise asset management practices. Stay up to date with emerging trends in product experience management and recommend innovative solutions to enhance client operations. Experience in product experience management, digital commerce, or product content operations. Proven experience in implementing or supporting PXM systems (Akeneo, Salsify, inRiver, etc) Strong understanding of product taxonomy, metadata, attributes, lifecycle management, content syndication and data workflows. Excellent analytical and problem-solving skills with the ability to communicate technical concepts to non-technical stakeholders. Experience integrating PXM systems with CMS, DAM, and marketplace platforms. Familiarity with data governance, catalog completeness, and enrichment KPIs. Familiarity with Agile or hybrid project methodologies is a plus. Bonus Pointsif you have: Experience with leading enterprise level PXM digital transformation projects. Certifications in Akeneo, Salsify, etc. Exposure to headless and composable architecture. Agency or consultancy experience. What's in it for you: Our Total Rewards consist of a competitive basic salary, annual performance bonus, opportunities to acquire equity and a wide range of health and wellbeing benefits. These include perks such as: Up to 30 days of leave to spend each year plus 3 extra volunteering days per year for charitable work of choice. Family-friendly and flexible work policies. Attractive pension plan with financial wellbeing support and resources. Private healthcare insurance plan and Mental Wellbeing support. Employee Assistance Programme, Career Development and Counselling. A range of generous Parental Leave offerings. Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the outstanding services we are known for. Please note that with all our roles, you should expect some in-person time for collaboration, learning and building rapport with clients, peers, leaders and communities. As an employer, we will be as flexible as possible to support your specific work/life needs. Accenture is an equal opportunities employer and encourages applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age citizenship, marital, domestic or civil partnership status, sexual orientation or gender identity. London Birmingham Edinburgh Manchester Newcastle Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces. Discover where this job fits at Accenture Technology jobs: Be the catalyst Get hands-on with the technologies that our clients need to reinvent, work in new ways and change the world for the better. Learn more about the hiring process at Accenture
We are looking for a highly skilled Head of Information Security to join our Operational Risk Management (ORM) team at the European Bank for Reconstruction and Development (EBRD). This is a unique opportunity to play a vital role in leading the Bank's Information Security activities and working closely with IT Security to deliver the Bank's Cyber Resilience Programme. Your Role and Purpose As the Head of Information Security, you will report to the Director, Operational Risk Management (ORM) and be responsible for leading the Bank's Information Security risk identification and remediation activities. Including: Determining Information Security risk vision and strategy Providing expert Information Security consultancy and advice to Senior Management as well as the Bank's governance mechanisms i.e. Risk and Executive Committees, Board. Interfacing with first line (IT Security) and working closely with the CISO to provide oversight and assurance over key first-line activities, in particular, working with the CISO to design and deliver the Bank's multi-year Cyber Resilience Programme. Creating and managing the Bank's Information Security vision and strategy going forward. Interfacing with the Business to provide specialist advice, oversight and insight to ensure business operations follow good Information Security practice and policy. Scoping, conducting, and designing Information Security risk programmes and thereafter managing the subsequent remediation. Design, manage and deliver specialist assurance activities over first-line and the wider business including, Red & Purple Team assessments, Data Leakage, and Disinformation & Dark-Web Assessments and Social Engineering exercises. Key Responsibilities Measure and report on the implementation and compliance of the Bank's Information Security framework (policies, procedures, guidance) throughout the organisation and verify the implementation of Information Security controls and evaluate their effectiveness. Manage internal teams and external consultants as they provide support in the delivery of risk mitigation activities. Influence and support change by aligning policy updates with new regulations and business needs and critically, emerging security threats. Manage the programmes which provide security oversight over internal IT and Business projects and external suppliers. Act as the Information Security SME to support the Bank's delivery of the new GRC solution, ensuring that existing solutions and services which deliver risk assessments, and third party supplier assurance assessments, are successfully transitioned over to the new GRC solution. Track and advise on industry security trends and their implications. What We're Looking For Experience as a 'Head of Information Security' or CISO. Leading teams and enterprise risk remediation programmes. Designing and delivering enterprise Information Security risk remediation programmes. Designing and delivering enterprise Cybersecurity risk remediation programmes. Ability to read, understand and analyse regulatory information, 'good practice' and develop Information Security strategies and programs. Strong written and verbal communication skills, especially the ability to translate technical details into business-friendly language. Strong project management and stakeholder engagement abilities. Ability to work independently, manage multiple priorities, and maintain high attention to detail. A collaborative mindset with strong influencing and problem-solving capabilities is a must. Strong technical skills and/or previous background as to effectively challenge first-line. Excellent oral and written communication skills to effectively interact with executive management, internal and external clients. Knowledge of AI risks and technologies/services is an advantage. Working experience in a consulting environment is an advantage. Knowledge of Ethical Hacking techniques is an advantage. Strong project management skills. Strong understanding of NIST, ISO27001 Why Join EBRD? Working with us means contributing to projects that promote economic transition and sustainable growth. You'll be part of a diverse, mission-driven team with a real-world impact across the EBRD's regions. In this role, you'll be at the heart of strengthening our Information Security and Cybersecurity activities, working in a dynamic, international environment. What is it like to work at the EBRD? Our agile and innovative approach is what makes life at the EBRD a unique experience! You will be part of a pioneering and diverse international organisation, and use your talents to make a real difference to people's lives and help shape the future of the regions we invest in. The EBRD environment provides you with: Varied, stimulating and engaging work that gives you an opportunity to interact with a wide range of experts in the financial, political, public and private sectors across the regions we invest in; A working culture that embraces inclusion and celebrates diversity; An environment that places sustainability, equality and digital transformation at the heart of what we do. Diversity is one of the Bank's core values which are at the heart of everything it does. A diverse workforce with the right knowledge and skills enables connection with our clients, brings pioneering ideas, energy and innovation. The EBRD staff is characterised by its rich diversity of nationalities, cultures and opinions and we aim to sustain and build on this strength. As such, the EBRD seeks to ensure that everyone is treated with respect and given equal opportunities and works in an inclusive environment. The EBRD encourages all qualified candidates who are nationals of the EBRD member countries to apply regardless of their racial, ethnic, religious and cultural background, gender, sexual orientation or disabilities. As an inclusive employer, we promote flexible working and expecting our employee to attend the office 50% of their working time. Please note, that due to the high volume of applications received, we regret to inform you that we are unable to provide detailed feedback to candidates who have not been shortlisted (for further consideration). Job Segment: Information Security, Bank, Banking, Sustainability, Compliance, Technology, Finance, Energy, Legal
Jul 03, 2025
Full time
We are looking for a highly skilled Head of Information Security to join our Operational Risk Management (ORM) team at the European Bank for Reconstruction and Development (EBRD). This is a unique opportunity to play a vital role in leading the Bank's Information Security activities and working closely with IT Security to deliver the Bank's Cyber Resilience Programme. Your Role and Purpose As the Head of Information Security, you will report to the Director, Operational Risk Management (ORM) and be responsible for leading the Bank's Information Security risk identification and remediation activities. Including: Determining Information Security risk vision and strategy Providing expert Information Security consultancy and advice to Senior Management as well as the Bank's governance mechanisms i.e. Risk and Executive Committees, Board. Interfacing with first line (IT Security) and working closely with the CISO to provide oversight and assurance over key first-line activities, in particular, working with the CISO to design and deliver the Bank's multi-year Cyber Resilience Programme. Creating and managing the Bank's Information Security vision and strategy going forward. Interfacing with the Business to provide specialist advice, oversight and insight to ensure business operations follow good Information Security practice and policy. Scoping, conducting, and designing Information Security risk programmes and thereafter managing the subsequent remediation. Design, manage and deliver specialist assurance activities over first-line and the wider business including, Red & Purple Team assessments, Data Leakage, and Disinformation & Dark-Web Assessments and Social Engineering exercises. Key Responsibilities Measure and report on the implementation and compliance of the Bank's Information Security framework (policies, procedures, guidance) throughout the organisation and verify the implementation of Information Security controls and evaluate their effectiveness. Manage internal teams and external consultants as they provide support in the delivery of risk mitigation activities. Influence and support change by aligning policy updates with new regulations and business needs and critically, emerging security threats. Manage the programmes which provide security oversight over internal IT and Business projects and external suppliers. Act as the Information Security SME to support the Bank's delivery of the new GRC solution, ensuring that existing solutions and services which deliver risk assessments, and third party supplier assurance assessments, are successfully transitioned over to the new GRC solution. Track and advise on industry security trends and their implications. What We're Looking For Experience as a 'Head of Information Security' or CISO. Leading teams and enterprise risk remediation programmes. Designing and delivering enterprise Information Security risk remediation programmes. Designing and delivering enterprise Cybersecurity risk remediation programmes. Ability to read, understand and analyse regulatory information, 'good practice' and develop Information Security strategies and programs. Strong written and verbal communication skills, especially the ability to translate technical details into business-friendly language. Strong project management and stakeholder engagement abilities. Ability to work independently, manage multiple priorities, and maintain high attention to detail. A collaborative mindset with strong influencing and problem-solving capabilities is a must. Strong technical skills and/or previous background as to effectively challenge first-line. Excellent oral and written communication skills to effectively interact with executive management, internal and external clients. Knowledge of AI risks and technologies/services is an advantage. Working experience in a consulting environment is an advantage. Knowledge of Ethical Hacking techniques is an advantage. Strong project management skills. Strong understanding of NIST, ISO27001 Why Join EBRD? Working with us means contributing to projects that promote economic transition and sustainable growth. You'll be part of a diverse, mission-driven team with a real-world impact across the EBRD's regions. In this role, you'll be at the heart of strengthening our Information Security and Cybersecurity activities, working in a dynamic, international environment. What is it like to work at the EBRD? Our agile and innovative approach is what makes life at the EBRD a unique experience! You will be part of a pioneering and diverse international organisation, and use your talents to make a real difference to people's lives and help shape the future of the regions we invest in. The EBRD environment provides you with: Varied, stimulating and engaging work that gives you an opportunity to interact with a wide range of experts in the financial, political, public and private sectors across the regions we invest in; A working culture that embraces inclusion and celebrates diversity; An environment that places sustainability, equality and digital transformation at the heart of what we do. Diversity is one of the Bank's core values which are at the heart of everything it does. A diverse workforce with the right knowledge and skills enables connection with our clients, brings pioneering ideas, energy and innovation. The EBRD staff is characterised by its rich diversity of nationalities, cultures and opinions and we aim to sustain and build on this strength. As such, the EBRD seeks to ensure that everyone is treated with respect and given equal opportunities and works in an inclusive environment. The EBRD encourages all qualified candidates who are nationals of the EBRD member countries to apply regardless of their racial, ethnic, religious and cultural background, gender, sexual orientation or disabilities. As an inclusive employer, we promote flexible working and expecting our employee to attend the office 50% of their working time. Please note, that due to the high volume of applications received, we regret to inform you that we are unable to provide detailed feedback to candidates who have not been shortlisted (for further consideration). Job Segment: Information Security, Bank, Banking, Sustainability, Compliance, Technology, Finance, Energy, Legal
Director of Risk Department: Risk & Compliance Employment Type: Permanent - Full Time Location: London Description Director of Risk London At Freetrade, we believe investing should be accessible to everyone. It's one of the best ways to grow your savings, but for many, it seems complicated, expensive, and out of reach. We're here to change that. We're building a team with diverse and unique perspectives to help us on our mission to demystify investing. Our goal is to help our customers achieve better long-term financial outcomes. In 2025, we'll be focusing on making our business cash flow profitable. We'll also be radically improving our product for our core customer base. In the UK, we now have over 1.5 million registered users, and we offer a range of products such as the Freetrade Pension, stocks and shares ISA, and UK Treasury bills. We are looking for an expert candidate to join us as a Director of Risk. This role will continue the great work we have already done in building out the risk management framework and function at Freetrade. The role will report directly to the Head of Risk and Compliance. The role will be hugely impactful, shaping our approach to risk through all stages and partnering with the business to drive implementation. The role will offer a huge scope for professional growth as our company continues to scale and as we develop our product offering. You will Be a key leader within our Oversight function, managing the Risk team and reporting to our Risk and Compliance Director. Be the company's subject matter expert on risk management covering both Financial and non-financial risk categories including Prudential Risk. Manage all risk types, with particular focus on operational risk, counterparty credit risk and liquidity risk. Maintain and enhance the framework and tools for identifying, assessing and documenting risks in our business today, as well as those we will face as the firm expands. Maintain the risk framework and related documentation, including creating or updating risk and related policies and procedures. Maintain and enhance methodologies and tools for quantifying Operational and Business risk as part of the ICARA process including the Solvent Wind Down document. Collaborate with Product, Engineering, Operations and other areas on our key growth and change initiatives including ensuring the proper consideration, on a forward-looking basis, of operational risks, capital and liquidity impacts of planned new products or other material business changes Own the operational risk incident governance, including incident response processes, recording and categorisation of events, post-mortems and risk incident reports Work alongside the CTO to coordinate the delivery of Business Continuity and Disaster Recovery frameworks. Educate, assist and drive adoption amongst the business areas of risk ownership, measurement and development of common processes. Continually build the extent to which risk considerations and metrics drive or influence decision-making Drive Risk reporting to senior management, including taking ownership for the risk sections of the Executive and Board committee reporting. About you: You are highly skilled in Risk Management, with deep experience in Enterprise Risk Management as well as individual risk types, likely with more than 5 years of experience in Risk Management You have a regulated financial services background You have experience working on and delivering ICARAs and embedding risk management frameworks. You might be looking for your first 'Director level or first 'Fintech' role where you can step up to a higher level of responsibility and accountability in a fast-moving environment which stretches you. You prioritise a practical approach to risk management over a theoretical one You have strong management skills; you can build and manage a team of risk professionals Leveraging your strong communication skills you can translate risk concerns and processes to multiple stakeholders. You are resourceful and self-starting; you have an appetite for picking up areas in which you have limited experience You are ambitious and attracted to Freetrade's company mission and to building your career at a fast-paced scale-up You are constantly looking to learn, whether deepening your risk knowledge or increasing your context from working across the company or from the financial sector Benefits & Logistics The application process consists of a 4 stage process. You will initially have a Zoom interview with one of our internal Talent Specialists, followed by a hiring manager interview with our Head of Risk and Compliance, you will complete an onsite task and conduct a final round Executive values-based interview. We offer a competitive salary as listed in this job description advertisement, plus a bonus structure and lots of other benefits . We are an Equal Opportunity Employer committed to a diverse and representative team. Whatever your race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability - we want to hear from you. We're very open about what we're working on, and the best places to learn more are our buzzing community forum and our blog. Please note we are not accepting agency CVs.
Jul 03, 2025
Full time
Director of Risk Department: Risk & Compliance Employment Type: Permanent - Full Time Location: London Description Director of Risk London At Freetrade, we believe investing should be accessible to everyone. It's one of the best ways to grow your savings, but for many, it seems complicated, expensive, and out of reach. We're here to change that. We're building a team with diverse and unique perspectives to help us on our mission to demystify investing. Our goal is to help our customers achieve better long-term financial outcomes. In 2025, we'll be focusing on making our business cash flow profitable. We'll also be radically improving our product for our core customer base. In the UK, we now have over 1.5 million registered users, and we offer a range of products such as the Freetrade Pension, stocks and shares ISA, and UK Treasury bills. We are looking for an expert candidate to join us as a Director of Risk. This role will continue the great work we have already done in building out the risk management framework and function at Freetrade. The role will report directly to the Head of Risk and Compliance. The role will be hugely impactful, shaping our approach to risk through all stages and partnering with the business to drive implementation. The role will offer a huge scope for professional growth as our company continues to scale and as we develop our product offering. You will Be a key leader within our Oversight function, managing the Risk team and reporting to our Risk and Compliance Director. Be the company's subject matter expert on risk management covering both Financial and non-financial risk categories including Prudential Risk. Manage all risk types, with particular focus on operational risk, counterparty credit risk and liquidity risk. Maintain and enhance the framework and tools for identifying, assessing and documenting risks in our business today, as well as those we will face as the firm expands. Maintain the risk framework and related documentation, including creating or updating risk and related policies and procedures. Maintain and enhance methodologies and tools for quantifying Operational and Business risk as part of the ICARA process including the Solvent Wind Down document. Collaborate with Product, Engineering, Operations and other areas on our key growth and change initiatives including ensuring the proper consideration, on a forward-looking basis, of operational risks, capital and liquidity impacts of planned new products or other material business changes Own the operational risk incident governance, including incident response processes, recording and categorisation of events, post-mortems and risk incident reports Work alongside the CTO to coordinate the delivery of Business Continuity and Disaster Recovery frameworks. Educate, assist and drive adoption amongst the business areas of risk ownership, measurement and development of common processes. Continually build the extent to which risk considerations and metrics drive or influence decision-making Drive Risk reporting to senior management, including taking ownership for the risk sections of the Executive and Board committee reporting. About you: You are highly skilled in Risk Management, with deep experience in Enterprise Risk Management as well as individual risk types, likely with more than 5 years of experience in Risk Management You have a regulated financial services background You have experience working on and delivering ICARAs and embedding risk management frameworks. You might be looking for your first 'Director level or first 'Fintech' role where you can step up to a higher level of responsibility and accountability in a fast-moving environment which stretches you. You prioritise a practical approach to risk management over a theoretical one You have strong management skills; you can build and manage a team of risk professionals Leveraging your strong communication skills you can translate risk concerns and processes to multiple stakeholders. You are resourceful and self-starting; you have an appetite for picking up areas in which you have limited experience You are ambitious and attracted to Freetrade's company mission and to building your career at a fast-paced scale-up You are constantly looking to learn, whether deepening your risk knowledge or increasing your context from working across the company or from the financial sector Benefits & Logistics The application process consists of a 4 stage process. You will initially have a Zoom interview with one of our internal Talent Specialists, followed by a hiring manager interview with our Head of Risk and Compliance, you will complete an onsite task and conduct a final round Executive values-based interview. We offer a competitive salary as listed in this job description advertisement, plus a bonus structure and lots of other benefits . We are an Equal Opportunity Employer committed to a diverse and representative team. Whatever your race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability - we want to hear from you. We're very open about what we're working on, and the best places to learn more are our buzzing community forum and our blog. Please note we are not accepting agency CVs.
Home / Roles / Head of Place and Partnerships Peterborough Cultural Alliance Head of Place and Partnerships Peterborough Cultural Alliance Lead and inspire cultural change in Peterborough - connecting communities, artists and businesses across our diverse and dynamic city as Peterborough Cultural Alliance's new Head of Place and Partnership. The Head of Place and Partnerships will be responsible both for the day-to-day leadership and strategic direction of the organisation, and will manage the strategic partnerships and place-focused initiatives that will enhance the inclusive and sustainable cultural development of the city of Peterborough. The appointment of this role comes at an important time for PCA and provides the opportunity to revisit the key priorities for the alliance. Future programmes will broadly prioritise three core pillars: Infrastructure and Space Community Engagement and Participation Responsible for managing a range of strategic partnerships and programmes focused on deep collaboration in order to commission highly visible, high quality, innovative creative and cultural programmes in the city, the Head of Place and Partnerships will bring innovation, creativity and a deep understanding of programme management and partnership development within the cultural sector. Who we are Hosted by Nene Park Trust, the Peterborough Cultural Alliance (PCA) is a small, vibrant, cultural endeavour committed to fostering a dynamic, inclusive and innovative cultural scene across our city. Through co-creation and collaboration, the organisation's mission is to encourage more people in Peterborough and beyond to engage with culture, art and heritage. With support from Arts Council England and the Shared Prosperity Fund, the alliance works collaboratively to empower artists, engage communities, and build strategic partnerships, supporting the ongoing transformation of the city into a vibrant cultural hub that celebrates its rich diversity and fosters innovation. The alliance's strategy sets out a bold aim for a city transformed, offering an abundant cultural scene renowned for its connections, vibrancy and reach. About the role The Head of Place and Partnerships will lead the small staff team to deliver the work of the alliance. At the heart of transformative change, they will build networks and create collaborative opportunities for communities, artists, and businesses. The role is central to managing a range of strategic partnerships and programmes focused on deep collaboration, which aims to commission highly visible, high-quality, innovative creative and cultural programmes in the city. Key responsibilities include: Organisational leadership Leading strategic and business planning and the delivery of PCA's objectives, particularly in relation to growing our key strategic Partnerships. Managing the PCA's committees and supporting the Chair with strategic development and oversight. Regularly attending and contributing to Board and PCA Council meetings, delivering high-quality reports and management information to the PCA Team, the Board, the Council and sub-committees. Partnership Development Negotiating and managing partnership agreements to ensure mutual benefits and successful outcomes. Identifying, establishing, and managing strategic partnerships with key stakeholders, including, Cultural organisations and individuals, Local Authorities, developers, non-profits, businesses, and community organisations. Place-Based Initiatives Managing the planning, development, and implementation of place-based projects that support high quality creative and cultural engagement and enhance community well-being. Leading and coordinating with partners and communities to encourage local enterprise and initiatives that align with community needs and support a sustainable cultural infrastructure. Monitoring and evaluating the impact of the Peterborough place-based initiative, ensuring delivery of measurable benefits. Stakeholder/Community Engagement Facilitating effective communication and collaboration among partners and community members. Representing and promoting PCA at public meetings, conferences, and other events. Measuring impact and building legacy: design, collect and analyse feedback/evaluations to improve and drive growth of the PCA whilst designing and implementing legacy programmes through our partners Assembling and presenting high-quality reports on the performance of PCA to the Board, to Arts Council England and other stakeholders as required. Producing Annual Departmental Budgets, Operational Plans and setting yearly KPIS. Harnessing and embracing the power of data-driven programming for cultural innovation and growth, demonstrating this in strategic and programme planning, delivery and reporting. Team leadership Line management, monitoring and evaluation of the PCA team. Leading a performance management culture whereby roles and accountabilities are clear and individual and team performance are regularly monitored. Ensuring all staff are supported through regular feedback, both informal and formal (in line with appropriate policies and procedures), to achieve the greatest potential in delivering agreed outcomes. Who we are looking for Our Head of Place and Partnerships will lead and manage strategic partnerships and place-focused initiatives enhancing cultural development, inclusion and sustainability, co-commissioning programmes and building lasting partnerships with multiple stakeholder groups. Passionate about the transformative power of culture, you will: Act as an advocate for the arts and culture, promoting their value and importance across all communities, including schools. Engage with communities, fostering dialogue, and ensuring that cultural initiatives are accessible to all. Build long-term capacity to grow a cultural and creative education programme. Initiate and support artistic endeavours, recognising and promoting talent, and creating opportunities for artists to thrive. Commit to promoting cultural diversity, inclusivity, and understanding within the communities. Secure future funding for the city and programme, together with shared, accessible resources and infrastructure, best practice case studies and frameworks related to partnerships, governance, diversity, equity, justice and advocacy. Initiate and support more flexible and open commissions for funding with shorter decision-making cycles. You will bring a track record of high-quality cultural development, exceptional collaboration and project management skills, and the ability to work closely with stakeholders across multiple sectors to drive initiatives that promote sustainable cultural infrastructure, economic growth, and social inclusion. An advocate for both the city and the power of culture, you will have experience liasing with a range of organisations and individuals including local authorities, the third sector, businesses, investors and funders. As the leader of the PCA you will foster a high-performance environment, supporting the ongoing development of our small team to deliver a joyous and productive working culture. For further information about the role or to arrange a confidential discussion, please contact our advising consultants at Peridot Partners: If you would like to know more about this role please contact David Hingley
Jul 03, 2025
Full time
Home / Roles / Head of Place and Partnerships Peterborough Cultural Alliance Head of Place and Partnerships Peterborough Cultural Alliance Lead and inspire cultural change in Peterborough - connecting communities, artists and businesses across our diverse and dynamic city as Peterborough Cultural Alliance's new Head of Place and Partnership. The Head of Place and Partnerships will be responsible both for the day-to-day leadership and strategic direction of the organisation, and will manage the strategic partnerships and place-focused initiatives that will enhance the inclusive and sustainable cultural development of the city of Peterborough. The appointment of this role comes at an important time for PCA and provides the opportunity to revisit the key priorities for the alliance. Future programmes will broadly prioritise three core pillars: Infrastructure and Space Community Engagement and Participation Responsible for managing a range of strategic partnerships and programmes focused on deep collaboration in order to commission highly visible, high quality, innovative creative and cultural programmes in the city, the Head of Place and Partnerships will bring innovation, creativity and a deep understanding of programme management and partnership development within the cultural sector. Who we are Hosted by Nene Park Trust, the Peterborough Cultural Alliance (PCA) is a small, vibrant, cultural endeavour committed to fostering a dynamic, inclusive and innovative cultural scene across our city. Through co-creation and collaboration, the organisation's mission is to encourage more people in Peterborough and beyond to engage with culture, art and heritage. With support from Arts Council England and the Shared Prosperity Fund, the alliance works collaboratively to empower artists, engage communities, and build strategic partnerships, supporting the ongoing transformation of the city into a vibrant cultural hub that celebrates its rich diversity and fosters innovation. The alliance's strategy sets out a bold aim for a city transformed, offering an abundant cultural scene renowned for its connections, vibrancy and reach. About the role The Head of Place and Partnerships will lead the small staff team to deliver the work of the alliance. At the heart of transformative change, they will build networks and create collaborative opportunities for communities, artists, and businesses. The role is central to managing a range of strategic partnerships and programmes focused on deep collaboration, which aims to commission highly visible, high-quality, innovative creative and cultural programmes in the city. Key responsibilities include: Organisational leadership Leading strategic and business planning and the delivery of PCA's objectives, particularly in relation to growing our key strategic Partnerships. Managing the PCA's committees and supporting the Chair with strategic development and oversight. Regularly attending and contributing to Board and PCA Council meetings, delivering high-quality reports and management information to the PCA Team, the Board, the Council and sub-committees. Partnership Development Negotiating and managing partnership agreements to ensure mutual benefits and successful outcomes. Identifying, establishing, and managing strategic partnerships with key stakeholders, including, Cultural organisations and individuals, Local Authorities, developers, non-profits, businesses, and community organisations. Place-Based Initiatives Managing the planning, development, and implementation of place-based projects that support high quality creative and cultural engagement and enhance community well-being. Leading and coordinating with partners and communities to encourage local enterprise and initiatives that align with community needs and support a sustainable cultural infrastructure. Monitoring and evaluating the impact of the Peterborough place-based initiative, ensuring delivery of measurable benefits. Stakeholder/Community Engagement Facilitating effective communication and collaboration among partners and community members. Representing and promoting PCA at public meetings, conferences, and other events. Measuring impact and building legacy: design, collect and analyse feedback/evaluations to improve and drive growth of the PCA whilst designing and implementing legacy programmes through our partners Assembling and presenting high-quality reports on the performance of PCA to the Board, to Arts Council England and other stakeholders as required. Producing Annual Departmental Budgets, Operational Plans and setting yearly KPIS. Harnessing and embracing the power of data-driven programming for cultural innovation and growth, demonstrating this in strategic and programme planning, delivery and reporting. Team leadership Line management, monitoring and evaluation of the PCA team. Leading a performance management culture whereby roles and accountabilities are clear and individual and team performance are regularly monitored. Ensuring all staff are supported through regular feedback, both informal and formal (in line with appropriate policies and procedures), to achieve the greatest potential in delivering agreed outcomes. Who we are looking for Our Head of Place and Partnerships will lead and manage strategic partnerships and place-focused initiatives enhancing cultural development, inclusion and sustainability, co-commissioning programmes and building lasting partnerships with multiple stakeholder groups. Passionate about the transformative power of culture, you will: Act as an advocate for the arts and culture, promoting their value and importance across all communities, including schools. Engage with communities, fostering dialogue, and ensuring that cultural initiatives are accessible to all. Build long-term capacity to grow a cultural and creative education programme. Initiate and support artistic endeavours, recognising and promoting talent, and creating opportunities for artists to thrive. Commit to promoting cultural diversity, inclusivity, and understanding within the communities. Secure future funding for the city and programme, together with shared, accessible resources and infrastructure, best practice case studies and frameworks related to partnerships, governance, diversity, equity, justice and advocacy. Initiate and support more flexible and open commissions for funding with shorter decision-making cycles. You will bring a track record of high-quality cultural development, exceptional collaboration and project management skills, and the ability to work closely with stakeholders across multiple sectors to drive initiatives that promote sustainable cultural infrastructure, economic growth, and social inclusion. An advocate for both the city and the power of culture, you will have experience liasing with a range of organisations and individuals including local authorities, the third sector, businesses, investors and funders. As the leader of the PCA you will foster a high-performance environment, supporting the ongoing development of our small team to deliver a joyous and productive working culture. For further information about the role or to arrange a confidential discussion, please contact our advising consultants at Peridot Partners: If you would like to know more about this role please contact David Hingley
Job Role: Customer Success Manager Location: London - Hybrid 3 days a week in office Who we are: Imagine what even the world's finest organizations could achieve if all their employees were coached to be their absolute best. At EZRA, we are on a mission to do just that. We believe through coaching; people get to know themselves. Their goals. Weaknesses. Hang-ups. And once they know all that, they can build on the good stuff and work on the rest. This mindset applies not only to our clients but is manifested in our own EZRA family. We believe we are changing people's lives. We believe a happy team is a productive team. We want our people to care and be proud of what they do. We also practice what we preach - every member of our team gets to experience the superpower that is coaching for themselves, among some other pretty incredible rewards. The Role: As EZRA continues to grow, so does our mission to be in front of more organizations worldwide! To accomplish this, we are looking for an Enterprise Customer Success Manager reporting directly to the regional Enterprise Customer Success Lead. The focus of this role will be to work hand-in hand with our Enterprise clients to oversee all customer success deliverables to provide a best-in class service to EZRA's valued customers. This is an exciting role with significant stretch opportunities, with the individual expected to play a critical role in EZRA's current and future growth. What You'll Do: Delivery life-cycle client management Proactively manage a portfolio of Enterprise clients for the full delivery lifecycle - from post-sale to program completion and non-program related workstreams Key point of contact for all program and delivery related questions for program sponsors across client organizations Develop and build strong relationships with key client stakeholders Partner with Sales to support the broader account growth strategy through program delivery Bring together internal EZRA stakeholders to support on client needs, such as Solutions Leads, Coaching Services, Tech and Product, Finance etc. Be the voice of the customer and provide feedback to internal teams to improve EZRA's product and delivery Reporting and insights Work in collaboration with Sales and rest of the account team to understand each clients' needs and priorities to optimize the reporting provided Align monthly reporting to show client progress towards achieving objectives, sharing successes and/or raising concerns to the account team to determine next steps Regularly align with Sales and the rest of the account team on approach to reporting calls to ensure client needs are met and Sales are able to build towards the next opportunity Generate coach and data insights, collaborating with EZRA's Solution Lead team as appropriate Tracking of client stakeholder utilization of the EZRA Reporting Portal to support clients' engagement with the portal Partner with Sales to build regular Business Review presentations to support the overall account growth strategy Revenue management, systems and invoicing Ensure clear revenue activation plans for clients with prepay balances, working with the account team and beyond to put plans in place where needed Contribute to the regional team's revenue recognition targets Ensure data hygiene related to revenue forecasting activities Daily use of project management tool to ensure accurate and timely implementation of all programs Build out of online intake form data capturing mandatory data ahead of launch Coordinate billing instructions for finance to execute invoices Keep accurate tracking of where clients' spend is against prepay balances The CSM may be required to perform other duties as assigned by management, outside of their normal scope of work. About you: 3+ years of Customer Success or related corporate experience Experienced project manager with proven experience in a customer success role Willingness to work in a fast-paced start-up environment and comfort around operating with an element of ambiguity Critical thinking skills: ability to problem solve independently and quickly Confident, accurate and clear communicator Self-starter able to operate in a high pressure, deadline driven, virtual environment Ability to influence others without direct authority and, at times, challenge the status quo Proficiency in MS Office Suite Knowledgeable of marketing/sales messaging principles Passionate about clients and participants needs What we offer: Your own world class coach Friends and family coaching 2 weeks work from anywhere Charity days Learning and Development Budget Weekly wellbeing hour Flexible working hours We are an equal opportunity employer dedicated to having a thriving, diverse team where everyone has a voice and feels able to be themselves. We believe that through valuing our uniqueness and respecting our differences, we can achieve more, and that diversity adds to our culture. Attracting and developing a diverse workforce that reflects the communities in which we serve is essential to us. Posting date: 16-01-2025
Jul 03, 2025
Full time
Job Role: Customer Success Manager Location: London - Hybrid 3 days a week in office Who we are: Imagine what even the world's finest organizations could achieve if all their employees were coached to be their absolute best. At EZRA, we are on a mission to do just that. We believe through coaching; people get to know themselves. Their goals. Weaknesses. Hang-ups. And once they know all that, they can build on the good stuff and work on the rest. This mindset applies not only to our clients but is manifested in our own EZRA family. We believe we are changing people's lives. We believe a happy team is a productive team. We want our people to care and be proud of what they do. We also practice what we preach - every member of our team gets to experience the superpower that is coaching for themselves, among some other pretty incredible rewards. The Role: As EZRA continues to grow, so does our mission to be in front of more organizations worldwide! To accomplish this, we are looking for an Enterprise Customer Success Manager reporting directly to the regional Enterprise Customer Success Lead. The focus of this role will be to work hand-in hand with our Enterprise clients to oversee all customer success deliverables to provide a best-in class service to EZRA's valued customers. This is an exciting role with significant stretch opportunities, with the individual expected to play a critical role in EZRA's current and future growth. What You'll Do: Delivery life-cycle client management Proactively manage a portfolio of Enterprise clients for the full delivery lifecycle - from post-sale to program completion and non-program related workstreams Key point of contact for all program and delivery related questions for program sponsors across client organizations Develop and build strong relationships with key client stakeholders Partner with Sales to support the broader account growth strategy through program delivery Bring together internal EZRA stakeholders to support on client needs, such as Solutions Leads, Coaching Services, Tech and Product, Finance etc. Be the voice of the customer and provide feedback to internal teams to improve EZRA's product and delivery Reporting and insights Work in collaboration with Sales and rest of the account team to understand each clients' needs and priorities to optimize the reporting provided Align monthly reporting to show client progress towards achieving objectives, sharing successes and/or raising concerns to the account team to determine next steps Regularly align with Sales and the rest of the account team on approach to reporting calls to ensure client needs are met and Sales are able to build towards the next opportunity Generate coach and data insights, collaborating with EZRA's Solution Lead team as appropriate Tracking of client stakeholder utilization of the EZRA Reporting Portal to support clients' engagement with the portal Partner with Sales to build regular Business Review presentations to support the overall account growth strategy Revenue management, systems and invoicing Ensure clear revenue activation plans for clients with prepay balances, working with the account team and beyond to put plans in place where needed Contribute to the regional team's revenue recognition targets Ensure data hygiene related to revenue forecasting activities Daily use of project management tool to ensure accurate and timely implementation of all programs Build out of online intake form data capturing mandatory data ahead of launch Coordinate billing instructions for finance to execute invoices Keep accurate tracking of where clients' spend is against prepay balances The CSM may be required to perform other duties as assigned by management, outside of their normal scope of work. About you: 3+ years of Customer Success or related corporate experience Experienced project manager with proven experience in a customer success role Willingness to work in a fast-paced start-up environment and comfort around operating with an element of ambiguity Critical thinking skills: ability to problem solve independently and quickly Confident, accurate and clear communicator Self-starter able to operate in a high pressure, deadline driven, virtual environment Ability to influence others without direct authority and, at times, challenge the status quo Proficiency in MS Office Suite Knowledgeable of marketing/sales messaging principles Passionate about clients and participants needs What we offer: Your own world class coach Friends and family coaching 2 weeks work from anywhere Charity days Learning and Development Budget Weekly wellbeing hour Flexible working hours We are an equal opportunity employer dedicated to having a thriving, diverse team where everyone has a voice and feels able to be themselves. We believe that through valuing our uniqueness and respecting our differences, we can achieve more, and that diversity adds to our culture. Attracting and developing a diverse workforce that reflects the communities in which we serve is essential to us. Posting date: 16-01-2025
Technology Architecture Specialist - PXM (Product Experience Management) Technology Architecture Team Lead/Consultant Mid-Level Full time Job Title: Technology Architecture Specialist - PXM(Product Experience Management) Location: London, Manchester, Newcastle, Edinburgh, Birmingham Career Level:Consultant(L9) We Are: Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: As a Technology Architecture Specialist- PXM (Product Experience Management), you will: Partner with clients to help create and deliver consistent product experience across digital channels. Your focus will be on designing and implementing Product Experience Management (PXM) solutions that streamline product data strategy, digital experience and commerce enablement to ensure products are discoverable and engaging across various channels. Responsibilities Include: Client Engagement: Collaborate with clients to understand their digital commerce goal and product engagement channels. Identify opportunities for process improvement and efficiency gains through enriched product experience. Solution Design: Develop tailored PXM strategies and solution blueprints that align with client needs. Ensure seamless integration of PXM systems with existing platforms (e.g., CMS, DAM, ERP and marketplaces). Design scalable data models and taxonomies for structured and unstructured product data. Implementation & Integration: Lead or support the deployment of PXM systems, managing data migration, configuration, and system integration. Map product data flows across PIM, DAM, CMS, ERP, commerce platforms, and marketplaces. Collaborate with marketing, merchandising, eCommerce, and IT teams to define product enrichment workflows. Training & Support: Provide training and support to client teams, ensuring successful adoption and optimal use of PXM solutions. Develop documentation and guidelines to standardise asset management practices. Stay up to date with emerging trends in product experience management and recommend innovative solutions to enhance client operations. Experience in product experience management, digital commerce, or product content operations. Proven experience in implementing or supporting PXM systems (Akeneo, Salsify, inRiver, etc) Strong understanding of product taxonomy, metadata, attributes, lifecycle management, content syndication and data workflows. Excellent analytical and problem-solving skills with the ability to communicate technical concepts to non-technical stakeholders. Experience integrating PXM systems with CMS, DAM, and marketplace platforms. Familiarity with data governance, catalog completeness, and enrichment KPIs. Familiarity with Agile or hybrid project methodologies is a plus. Bonus Pointsif you have: Experience with leading enterprise level PXM digital transformation projects. Certifications in Akeneo, Salsify, etc. Exposure to headless and composable architecture. Agency or consultancy experience. What's in it for you: Our Total Rewards consist of a competitive basic salary, annual performance bonus, opportunities to acquire equity and a wide range of health and wellbeing benefits. These include perks such as: Up to 30 days of leave to spend each year plus 3 extra volunteering days per year for charitable work of choice. Family-friendly and flexible work policies. Attractive pension plan with financial wellbeing support and resources. Private healthcare insurance plan and Mental Wellbeing support. Employee Assistance Programme, Career Development and Counselling. A range of generous Parental Leave offerings. Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the outstanding services we are known for. Please note that with all our roles, you should expect some in-person time for collaboration, learning and building rapport with clients, peers, leaders and communities. As an employer, we will be as flexible as possible to support your specific work/life needs. Accenture is an equal opportunities employer and encourages applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age citizenship, marital, domestic or civil partnership status, sexual orientation or gender identity. London Birmingham Edinburgh Manchester Newcastle Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces. Discover where this job fits at Accenture Technology jobs: Be the catalyst Get hands-on with the technologies that our clients need to reinvent, work in new ways and change the world for the better. Learn more about the hiring process at Accenture
Jul 03, 2025
Full time
Technology Architecture Specialist - PXM (Product Experience Management) Technology Architecture Team Lead/Consultant Mid-Level Full time Job Title: Technology Architecture Specialist - PXM(Product Experience Management) Location: London, Manchester, Newcastle, Edinburgh, Birmingham Career Level:Consultant(L9) We Are: Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: As a Technology Architecture Specialist- PXM (Product Experience Management), you will: Partner with clients to help create and deliver consistent product experience across digital channels. Your focus will be on designing and implementing Product Experience Management (PXM) solutions that streamline product data strategy, digital experience and commerce enablement to ensure products are discoverable and engaging across various channels. Responsibilities Include: Client Engagement: Collaborate with clients to understand their digital commerce goal and product engagement channels. Identify opportunities for process improvement and efficiency gains through enriched product experience. Solution Design: Develop tailored PXM strategies and solution blueprints that align with client needs. Ensure seamless integration of PXM systems with existing platforms (e.g., CMS, DAM, ERP and marketplaces). Design scalable data models and taxonomies for structured and unstructured product data. Implementation & Integration: Lead or support the deployment of PXM systems, managing data migration, configuration, and system integration. Map product data flows across PIM, DAM, CMS, ERP, commerce platforms, and marketplaces. Collaborate with marketing, merchandising, eCommerce, and IT teams to define product enrichment workflows. Training & Support: Provide training and support to client teams, ensuring successful adoption and optimal use of PXM solutions. Develop documentation and guidelines to standardise asset management practices. Stay up to date with emerging trends in product experience management and recommend innovative solutions to enhance client operations. Experience in product experience management, digital commerce, or product content operations. Proven experience in implementing or supporting PXM systems (Akeneo, Salsify, inRiver, etc) Strong understanding of product taxonomy, metadata, attributes, lifecycle management, content syndication and data workflows. Excellent analytical and problem-solving skills with the ability to communicate technical concepts to non-technical stakeholders. Experience integrating PXM systems with CMS, DAM, and marketplace platforms. Familiarity with data governance, catalog completeness, and enrichment KPIs. Familiarity with Agile or hybrid project methodologies is a plus. Bonus Pointsif you have: Experience with leading enterprise level PXM digital transformation projects. Certifications in Akeneo, Salsify, etc. Exposure to headless and composable architecture. Agency or consultancy experience. What's in it for you: Our Total Rewards consist of a competitive basic salary, annual performance bonus, opportunities to acquire equity and a wide range of health and wellbeing benefits. These include perks such as: Up to 30 days of leave to spend each year plus 3 extra volunteering days per year for charitable work of choice. Family-friendly and flexible work policies. Attractive pension plan with financial wellbeing support and resources. Private healthcare insurance plan and Mental Wellbeing support. Employee Assistance Programme, Career Development and Counselling. A range of generous Parental Leave offerings. Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the outstanding services we are known for. Please note that with all our roles, you should expect some in-person time for collaboration, learning and building rapport with clients, peers, leaders and communities. As an employer, we will be as flexible as possible to support your specific work/life needs. Accenture is an equal opportunities employer and encourages applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age citizenship, marital, domestic or civil partnership status, sexual orientation or gender identity. London Birmingham Edinburgh Manchester Newcastle Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces. Discover where this job fits at Accenture Technology jobs: Be the catalyst Get hands-on with the technologies that our clients need to reinvent, work in new ways and change the world for the better. Learn more about the hiring process at Accenture
Senior Modern Workplace Engineer page is loaded Senior Modern Workplace Engineer Apply locations GB.Epsom.Woodcote Grove GB.Bristol.The Hub GB.Manchester - The Exchange GB.Derby.4 Roundhouse Road time type Full time posted on Posted Yesterday job requisition id R-132436 Job Description AtkinsRéalis is one of the world's leading multi-disciplinary consultancy firms offering unparalleled opportunities for individuals in search of a rewarding career. We offer more than just a job. We offer an opportunity to make a difference and to shape the world to benefit future generations and the environment. At AtkinsRéalis, we're proud to say that the great work we do is thanks to our people's diversity of thought, expertise, and knowledge. When you join us, you'll be a part of this genuinely collaborative environment, where everyone's voice is valued and treated equally. About the role: Reporting to the Infrastructure Solutions manager this position provides the opportunity to join a highly skilled and motivated IT team responsible for the design and delivery of Modern Workplace solutions. The Infrastructure Solutions team is located within the IT Services sector within AtkinsRéalis. The team consists of technical subject matter experts who focus on IT Design and L3 support for projects across the organisation. Embracing and developing the latest technologies the team provides technical solutions which drive business success. The role requires an in depth understanding of Microsoft Intune, Microsoft Endpoint Configuration Manager, Windows 11 security technologies. Proven experience of delivering technical projects is essential, along with the following: Technical Leadership- Design, implementation and documentation. Excellent communication and teamwork skills. Requirements gathering and documentation. Identifying suitable solutions to meet the present and future requirements (both functional and non-functional). Implementation and testing. Working days: This role requires a hybrid working model i.e. requirement to work from office 3 days a week. Job Details & Technical Specialities: Successful candidates will be experienced in the delivery of IT services in large enterprises and be able to demonstrate thorough technical knowledge and understanding in the following areas. Essential- L2/L3 level of experience of Microsoft Intune (iOS/Windows), Microsoft Endpoint Configuration manager OSD. Deep knowledge of Securing Windows 11 operating systems. Design and implementation of Autopilot. Entra Conditional Access Configuration. PowerShell Scripting. Strong hybrid client configuration & troubleshooting. Desirable- Design and implementation of Windows 365. Windows Hello/Passwordless deployments. Citrix Virtual Apps and Desktop (VDI). Microsoft certification or equivalent experience. Read more about how you can thrive with us: Equality, diversity & inclusion in the UK & Europe () Meeting your needs: When you start with us, you'll enjoy "Total Reward" , a package that can be tailored to your lifestyle, career and personal needs. From flexible holidays to life assurance, health & wellbeing benefits, and career planning for the senior stage of your career. Making sure you're supported is important to us. So, if you identify as having a disability, tell us ahead of your interview. And let's talk about any adjustments you might need. New name, new era. We are AtkinsRéalis. It will take some time for all our information to update - you can still refer to our fantastic benefits via the link below: YourReward at AtkinsRéalis () More about us: AtkinsRéalis is a leading global consultancy with over 100 years of design and engineering expertise. With us, you'll be surrounded by the skills, knowledge and support to help you succeed. Together, we can deliver projects which have a positive, sustainable impact on the world. Check out some of our recent, most exciting projects: AtkinsRéalis Projects () Additional Information: This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance. We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves, thrive and develop. To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support staff from different backgrounds. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. Worker Type Employee Job Type Regular At AtkinsRéalis , we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. About Us Created by the integration of long-standing organizations dating back to 1911, AtkinsRéalis is a world-class engineering services and nuclear company dedicated to engineering a better future for our planet and its people. We create sustainable solutions that connect people, data and technology to transform the world's infrastructure and energy systems. We deploy global capabilities locally to our clients and deliver unique end-to-end services across the whole life cycle of an asset including consulting, advisory & environmental services, intelligent networks & cybersecurity, design & engineering, procurement, project & construction management, operations & maintenance, decommissioning and capital. The breadth and depth of our capabilities are delivered to clients in strategic sectors such as Engineering Services, Nuclear and Capital. News and information are available at Atkinsrealis or follow us on LinkedIn .
Jul 03, 2025
Full time
Senior Modern Workplace Engineer page is loaded Senior Modern Workplace Engineer Apply locations GB.Epsom.Woodcote Grove GB.Bristol.The Hub GB.Manchester - The Exchange GB.Derby.4 Roundhouse Road time type Full time posted on Posted Yesterday job requisition id R-132436 Job Description AtkinsRéalis is one of the world's leading multi-disciplinary consultancy firms offering unparalleled opportunities for individuals in search of a rewarding career. We offer more than just a job. We offer an opportunity to make a difference and to shape the world to benefit future generations and the environment. At AtkinsRéalis, we're proud to say that the great work we do is thanks to our people's diversity of thought, expertise, and knowledge. When you join us, you'll be a part of this genuinely collaborative environment, where everyone's voice is valued and treated equally. About the role: Reporting to the Infrastructure Solutions manager this position provides the opportunity to join a highly skilled and motivated IT team responsible for the design and delivery of Modern Workplace solutions. The Infrastructure Solutions team is located within the IT Services sector within AtkinsRéalis. The team consists of technical subject matter experts who focus on IT Design and L3 support for projects across the organisation. Embracing and developing the latest technologies the team provides technical solutions which drive business success. The role requires an in depth understanding of Microsoft Intune, Microsoft Endpoint Configuration Manager, Windows 11 security technologies. Proven experience of delivering technical projects is essential, along with the following: Technical Leadership- Design, implementation and documentation. Excellent communication and teamwork skills. Requirements gathering and documentation. Identifying suitable solutions to meet the present and future requirements (both functional and non-functional). Implementation and testing. Working days: This role requires a hybrid working model i.e. requirement to work from office 3 days a week. Job Details & Technical Specialities: Successful candidates will be experienced in the delivery of IT services in large enterprises and be able to demonstrate thorough technical knowledge and understanding in the following areas. Essential- L2/L3 level of experience of Microsoft Intune (iOS/Windows), Microsoft Endpoint Configuration manager OSD. Deep knowledge of Securing Windows 11 operating systems. Design and implementation of Autopilot. Entra Conditional Access Configuration. PowerShell Scripting. Strong hybrid client configuration & troubleshooting. Desirable- Design and implementation of Windows 365. Windows Hello/Passwordless deployments. Citrix Virtual Apps and Desktop (VDI). Microsoft certification or equivalent experience. Read more about how you can thrive with us: Equality, diversity & inclusion in the UK & Europe () Meeting your needs: When you start with us, you'll enjoy "Total Reward" , a package that can be tailored to your lifestyle, career and personal needs. From flexible holidays to life assurance, health & wellbeing benefits, and career planning for the senior stage of your career. Making sure you're supported is important to us. So, if you identify as having a disability, tell us ahead of your interview. And let's talk about any adjustments you might need. New name, new era. We are AtkinsRéalis. It will take some time for all our information to update - you can still refer to our fantastic benefits via the link below: YourReward at AtkinsRéalis () More about us: AtkinsRéalis is a leading global consultancy with over 100 years of design and engineering expertise. With us, you'll be surrounded by the skills, knowledge and support to help you succeed. Together, we can deliver projects which have a positive, sustainable impact on the world. Check out some of our recent, most exciting projects: AtkinsRéalis Projects () Additional Information: This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance. We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves, thrive and develop. To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support staff from different backgrounds. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. Worker Type Employee Job Type Regular At AtkinsRéalis , we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. About Us Created by the integration of long-standing organizations dating back to 1911, AtkinsRéalis is a world-class engineering services and nuclear company dedicated to engineering a better future for our planet and its people. We create sustainable solutions that connect people, data and technology to transform the world's infrastructure and energy systems. We deploy global capabilities locally to our clients and deliver unique end-to-end services across the whole life cycle of an asset including consulting, advisory & environmental services, intelligent networks & cybersecurity, design & engineering, procurement, project & construction management, operations & maintenance, decommissioning and capital. The breadth and depth of our capabilities are delivered to clients in strategic sectors such as Engineering Services, Nuclear and Capital. News and information are available at Atkinsrealis or follow us on LinkedIn .
Senior Modern Workplace Engineer page is loaded Senior Modern Workplace Engineer Apply locations GB.Epsom.Woodcote Grove GB.Bristol.The Hub GB.Manchester - The Exchange GB.Derby.4 Roundhouse Road time type Full time posted on Posted Yesterday job requisition id R-132436 Job Description AtkinsRéalis is one of the world's leading multi-disciplinary consultancy firms offering unparalleled opportunities for individuals in search of a rewarding career. We offer more than just a job. We offer an opportunity to make a difference and to shape the world to benefit future generations and the environment. At AtkinsRéalis, we're proud to say that the great work we do is thanks to our people's diversity of thought, expertise, and knowledge. When you join us, you'll be a part of this genuinely collaborative environment, where everyone's voice is valued and treated equally. About the role: Reporting to the Infrastructure Solutions manager this position provides the opportunity to join a highly skilled and motivated IT team responsible for the design and delivery of Modern Workplace solutions. The Infrastructure Solutions team is located within the IT Services sector within AtkinsRéalis. The team consists of technical subject matter experts who focus on IT Design and L3 support for projects across the organisation. Embracing and developing the latest technologies the team provides technical solutions which drive business success. The role requires an in depth understanding of Microsoft Intune, Microsoft Endpoint Configuration Manager, Windows 11 security technologies. Proven experience of delivering technical projects is essential, along with the following: Technical Leadership- Design, implementation and documentation. Excellent communication and teamwork skills. Requirements gathering and documentation. Identifying suitable solutions to meet the present and future requirements (both functional and non-functional). Implementation and testing. Working days: This role requires a hybrid working model i.e. requirement to work from office 3 days a week. Job Details & Technical Specialities: Successful candidates will be experienced in the delivery of IT services in large enterprises and be able to demonstrate thorough technical knowledge and understanding in the following areas. Essential- L2/L3 level of experience of Microsoft Intune (iOS/Windows), Microsoft Endpoint Configuration manager OSD. Deep knowledge of Securing Windows 11 operating systems. Design and implementation of Autopilot. Entra Conditional Access Configuration. PowerShell Scripting. Strong hybrid client configuration & troubleshooting. Desirable- Design and implementation of Windows 365. Windows Hello/Passwordless deployments. Citrix Virtual Apps and Desktop (VDI). Microsoft certification or equivalent experience. Read more about how you can thrive with us: Equality, diversity & inclusion in the UK & Europe () Meeting your needs: When you start with us, you'll enjoy "Total Reward" , a package that can be tailored to your lifestyle, career and personal needs. From flexible holidays to life assurance, health & wellbeing benefits, and career planning for the senior stage of your career. Making sure you're supported is important to us. So, if you identify as having a disability, tell us ahead of your interview. And let's talk about any adjustments you might need. New name, new era. We are AtkinsRéalis. It will take some time for all our information to update - you can still refer to our fantastic benefits via the link below: YourReward at AtkinsRéalis () More about us: AtkinsRéalis is a leading global consultancy with over 100 years of design and engineering expertise. With us, you'll be surrounded by the skills, knowledge and support to help you succeed. Together, we can deliver projects which have a positive, sustainable impact on the world. Check out some of our recent, most exciting projects: AtkinsRéalis Projects () Additional Information: This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance. We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves, thrive and develop. To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support staff from different backgrounds. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. Worker Type Employee Job Type Regular At AtkinsRéalis , we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. About Us Created by the integration of long-standing organizations dating back to 1911, AtkinsRéalis is a world-class engineering services and nuclear company dedicated to engineering a better future for our planet and its people. We create sustainable solutions that connect people, data and technology to transform the world's infrastructure and energy systems. We deploy global capabilities locally to our clients and deliver unique end-to-end services across the whole life cycle of an asset including consulting, advisory & environmental services, intelligent networks & cybersecurity, design & engineering, procurement, project & construction management, operations & maintenance, decommissioning and capital. The breadth and depth of our capabilities are delivered to clients in strategic sectors such as Engineering Services, Nuclear and Capital. News and information are available at Atkinsrealis or follow us on LinkedIn .
Jul 03, 2025
Full time
Senior Modern Workplace Engineer page is loaded Senior Modern Workplace Engineer Apply locations GB.Epsom.Woodcote Grove GB.Bristol.The Hub GB.Manchester - The Exchange GB.Derby.4 Roundhouse Road time type Full time posted on Posted Yesterday job requisition id R-132436 Job Description AtkinsRéalis is one of the world's leading multi-disciplinary consultancy firms offering unparalleled opportunities for individuals in search of a rewarding career. We offer more than just a job. We offer an opportunity to make a difference and to shape the world to benefit future generations and the environment. At AtkinsRéalis, we're proud to say that the great work we do is thanks to our people's diversity of thought, expertise, and knowledge. When you join us, you'll be a part of this genuinely collaborative environment, where everyone's voice is valued and treated equally. About the role: Reporting to the Infrastructure Solutions manager this position provides the opportunity to join a highly skilled and motivated IT team responsible for the design and delivery of Modern Workplace solutions. The Infrastructure Solutions team is located within the IT Services sector within AtkinsRéalis. The team consists of technical subject matter experts who focus on IT Design and L3 support for projects across the organisation. Embracing and developing the latest technologies the team provides technical solutions which drive business success. The role requires an in depth understanding of Microsoft Intune, Microsoft Endpoint Configuration Manager, Windows 11 security technologies. Proven experience of delivering technical projects is essential, along with the following: Technical Leadership- Design, implementation and documentation. Excellent communication and teamwork skills. Requirements gathering and documentation. Identifying suitable solutions to meet the present and future requirements (both functional and non-functional). Implementation and testing. Working days: This role requires a hybrid working model i.e. requirement to work from office 3 days a week. Job Details & Technical Specialities: Successful candidates will be experienced in the delivery of IT services in large enterprises and be able to demonstrate thorough technical knowledge and understanding in the following areas. Essential- L2/L3 level of experience of Microsoft Intune (iOS/Windows), Microsoft Endpoint Configuration manager OSD. Deep knowledge of Securing Windows 11 operating systems. Design and implementation of Autopilot. Entra Conditional Access Configuration. PowerShell Scripting. Strong hybrid client configuration & troubleshooting. Desirable- Design and implementation of Windows 365. Windows Hello/Passwordless deployments. Citrix Virtual Apps and Desktop (VDI). Microsoft certification or equivalent experience. Read more about how you can thrive with us: Equality, diversity & inclusion in the UK & Europe () Meeting your needs: When you start with us, you'll enjoy "Total Reward" , a package that can be tailored to your lifestyle, career and personal needs. From flexible holidays to life assurance, health & wellbeing benefits, and career planning for the senior stage of your career. Making sure you're supported is important to us. So, if you identify as having a disability, tell us ahead of your interview. And let's talk about any adjustments you might need. New name, new era. We are AtkinsRéalis. It will take some time for all our information to update - you can still refer to our fantastic benefits via the link below: YourReward at AtkinsRéalis () More about us: AtkinsRéalis is a leading global consultancy with over 100 years of design and engineering expertise. With us, you'll be surrounded by the skills, knowledge and support to help you succeed. Together, we can deliver projects which have a positive, sustainable impact on the world. Check out some of our recent, most exciting projects: AtkinsRéalis Projects () Additional Information: This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance. We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves, thrive and develop. To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support staff from different backgrounds. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. Worker Type Employee Job Type Regular At AtkinsRéalis , we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. About Us Created by the integration of long-standing organizations dating back to 1911, AtkinsRéalis is a world-class engineering services and nuclear company dedicated to engineering a better future for our planet and its people. We create sustainable solutions that connect people, data and technology to transform the world's infrastructure and energy systems. We deploy global capabilities locally to our clients and deliver unique end-to-end services across the whole life cycle of an asset including consulting, advisory & environmental services, intelligent networks & cybersecurity, design & engineering, procurement, project & construction management, operations & maintenance, decommissioning and capital. The breadth and depth of our capabilities are delivered to clients in strategic sectors such as Engineering Services, Nuclear and Capital. News and information are available at Atkinsrealis or follow us on LinkedIn .
Technology Architecture Specialist - PXM (Product Experience Management) Technology Architecture Team Lead/Consultant Mid-Level Full time Job Title: Technology Architecture Specialist - PXM(Product Experience Management) Location: London, Manchester, Newcastle, Edinburgh, Birmingham Career Level:Consultant(L9) We Are: Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: As a Technology Architecture Specialist- PXM (Product Experience Management), you will: Partner with clients to help create and deliver consistent product experience across digital channels. Your focus will be on designing and implementing Product Experience Management (PXM) solutions that streamline product data strategy, digital experience and commerce enablement to ensure products are discoverable and engaging across various channels. Responsibilities Include: Client Engagement: Collaborate with clients to understand their digital commerce goal and product engagement channels. Identify opportunities for process improvement and efficiency gains through enriched product experience. Solution Design: Develop tailored PXM strategies and solution blueprints that align with client needs. Ensure seamless integration of PXM systems with existing platforms (e.g., CMS, DAM, ERP and marketplaces). Design scalable data models and taxonomies for structured and unstructured product data. Implementation & Integration: Lead or support the deployment of PXM systems, managing data migration, configuration, and system integration. Map product data flows across PIM, DAM, CMS, ERP, commerce platforms, and marketplaces. Collaborate with marketing, merchandising, eCommerce, and IT teams to define product enrichment workflows. Training & Support: Provide training and support to client teams, ensuring successful adoption and optimal use of PXM solutions. Develop documentation and guidelines to standardise asset management practices. Stay up to date with emerging trends in product experience management and recommend innovative solutions to enhance client operations. Experience in product experience management, digital commerce, or product content operations. Proven experience in implementing or supporting PXM systems (Akeneo, Salsify, inRiver, etc) Strong understanding of product taxonomy, metadata, attributes, lifecycle management, content syndication and data workflows. Excellent analytical and problem-solving skills with the ability to communicate technical concepts to non-technical stakeholders. Experience integrating PXM systems with CMS, DAM, and marketplace platforms. Familiarity with data governance, catalog completeness, and enrichment KPIs. Familiarity with Agile or hybrid project methodologies is a plus. Bonus Pointsif you have: Experience with leading enterprise level PXM digital transformation projects. Certifications in Akeneo, Salsify, etc. Exposure to headless and composable architecture. Agency or consultancy experience. What's in it for you: Our Total Rewards consist of a competitive basic salary, annual performance bonus, opportunities to acquire equity and a wide range of health and wellbeing benefits. These include perks such as: Up to 30 days of leave to spend each year plus 3 extra volunteering days per year for charitable work of choice. Family-friendly and flexible work policies. Attractive pension plan with financial wellbeing support and resources. Private healthcare insurance plan and Mental Wellbeing support. Employee Assistance Programme, Career Development and Counselling. A range of generous Parental Leave offerings. Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the outstanding services we are known for. Please note that with all our roles, you should expect some in-person time for collaboration, learning and building rapport with clients, peers, leaders and communities. As an employer, we will be as flexible as possible to support your specific work/life needs. Accenture is an equal opportunities employer and encourages applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age citizenship, marital, domestic or civil partnership status, sexual orientation or gender identity. London Birmingham Edinburgh Manchester Newcastle Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces. Discover where this job fits at Accenture Technology jobs: Be the catalyst Get hands-on with the technologies that our clients need to reinvent, work in new ways and change the world for the better. Learn more about the hiring process at Accenture
Jul 03, 2025
Full time
Technology Architecture Specialist - PXM (Product Experience Management) Technology Architecture Team Lead/Consultant Mid-Level Full time Job Title: Technology Architecture Specialist - PXM(Product Experience Management) Location: London, Manchester, Newcastle, Edinburgh, Birmingham Career Level:Consultant(L9) We Are: Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: As a Technology Architecture Specialist- PXM (Product Experience Management), you will: Partner with clients to help create and deliver consistent product experience across digital channels. Your focus will be on designing and implementing Product Experience Management (PXM) solutions that streamline product data strategy, digital experience and commerce enablement to ensure products are discoverable and engaging across various channels. Responsibilities Include: Client Engagement: Collaborate with clients to understand their digital commerce goal and product engagement channels. Identify opportunities for process improvement and efficiency gains through enriched product experience. Solution Design: Develop tailored PXM strategies and solution blueprints that align with client needs. Ensure seamless integration of PXM systems with existing platforms (e.g., CMS, DAM, ERP and marketplaces). Design scalable data models and taxonomies for structured and unstructured product data. Implementation & Integration: Lead or support the deployment of PXM systems, managing data migration, configuration, and system integration. Map product data flows across PIM, DAM, CMS, ERP, commerce platforms, and marketplaces. Collaborate with marketing, merchandising, eCommerce, and IT teams to define product enrichment workflows. Training & Support: Provide training and support to client teams, ensuring successful adoption and optimal use of PXM solutions. Develop documentation and guidelines to standardise asset management practices. Stay up to date with emerging trends in product experience management and recommend innovative solutions to enhance client operations. Experience in product experience management, digital commerce, or product content operations. Proven experience in implementing or supporting PXM systems (Akeneo, Salsify, inRiver, etc) Strong understanding of product taxonomy, metadata, attributes, lifecycle management, content syndication and data workflows. Excellent analytical and problem-solving skills with the ability to communicate technical concepts to non-technical stakeholders. Experience integrating PXM systems with CMS, DAM, and marketplace platforms. Familiarity with data governance, catalog completeness, and enrichment KPIs. Familiarity with Agile or hybrid project methodologies is a plus. Bonus Pointsif you have: Experience with leading enterprise level PXM digital transformation projects. Certifications in Akeneo, Salsify, etc. Exposure to headless and composable architecture. Agency or consultancy experience. What's in it for you: Our Total Rewards consist of a competitive basic salary, annual performance bonus, opportunities to acquire equity and a wide range of health and wellbeing benefits. These include perks such as: Up to 30 days of leave to spend each year plus 3 extra volunteering days per year for charitable work of choice. Family-friendly and flexible work policies. Attractive pension plan with financial wellbeing support and resources. Private healthcare insurance plan and Mental Wellbeing support. Employee Assistance Programme, Career Development and Counselling. A range of generous Parental Leave offerings. Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the outstanding services we are known for. Please note that with all our roles, you should expect some in-person time for collaboration, learning and building rapport with clients, peers, leaders and communities. As an employer, we will be as flexible as possible to support your specific work/life needs. Accenture is an equal opportunities employer and encourages applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age citizenship, marital, domestic or civil partnership status, sexual orientation or gender identity. London Birmingham Edinburgh Manchester Newcastle Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces. Discover where this job fits at Accenture Technology jobs: Be the catalyst Get hands-on with the technologies that our clients need to reinvent, work in new ways and change the world for the better. Learn more about the hiring process at Accenture
This senior leadership role is responsible for managing the EMEI sales team who are responsible for expanding TT's revenue, market share and client base through identifying new opportunities, building relationships and increasing revenue in our EMEI region What Will You Be Involved With? Develop and Execute Sales Strategies Create and implement sales plans Possess a deep understanding of Client Needs Knowledge of Market Trends & Regulations Drive Revenue Growth by hitting team and company sales and revenue targets through securing new clients and upselling to existing clients Responsible for meeting and exceeding quarterly and yearly sales and revenue targets Cross Selling collaboration with other Heads of Sales across all lines of the Trading Technologies business. Team Leadership Hire, train, manage and motivate a high performing sales team Manage team territories Review team priorities weekly through weekly team and one on one meetings Support the team through client meeting preparation and guidance Help form and implement the sales targets along with their commission packages Track deal momentum to identify when it has stalled and help sales bring it back to life Quarterly reviews of sales teams forecast, pipeline and plans. Perform bi annual reviews of the team Sales Process Management Oversee sales process from lead generation to closing Conduct regular pipeline and forecast reviews with your individual team members ensuring data accuracy and proper qualification Quarterly & Annual and Forecasting & Planning Ensure proper sales and revenue forecasts Revenue Generation Build and maintain relationships with the client and prospect base Develop strategies with the sales team to keep momentum in deals and close in a timely manner. Create & support pipeline generation activities Support the team in managing the full process lifecycle from quote to cash Proposal Building & Negotiation Work with the individual Sales Executives to build proposals that demonstrate TT's value along with creating a commercial proposition that is compelling to the client. Work with the Sales Executives on the contracts and negotiation process. Serving as a point of escalation and issue resolution, working closely with legal to ensure compliance with company policies Reporting and Analytics Report on pipeline and sales statistics Forecast future revenue & sales numbers KPI Tracking & Analysis Establish and track KPI's for the team to measure sales success Relationship Building and Management Establish and foster partnerships and relationships with key customers Build and grow internal relationships across functions Attend industry specific conferences and networking events Be a panelist speaker for industry relevant topics Cross Functional Collaboration Business Development: Work with Business Development on market trends and competition battlecards Finance: Ensure alignment on standard and non standard deals, proposal structure and deal margin Cross Collaboration with all TT Lines of Business (LOB): Coordinate introductions, sales meetings, solutions, proposals and negotiations Legal : Work closely with legal to keep momentum behind negotiations while protecting the company Marketing: Develop messaging around go to market campaigns and key strategic areas for the firm, as well as the target client base and key personas. Service Management: Join quarterly service reviews with key clients What Will You Bring to the Table? 15+ years of experience in Financial Technology Sales Experience in complex enterprise sales Futures and Options, Listed Equity Options, Equities experience preferred. Fixed Income and FX nice to have Good understanding of technology Prior leadership experience Bachelors Degree or above Strong Communication and Interpersonal Skills both verbally and written. Proven organizational and team management skills Proficiency in the G-Suite and Salesforce What We Bring to the Table: Competitive benefits, including medical, dental, vision, GTL & GIP schemes, and pension Flexible work schedules - with some remote work. 25 PTO (paid time off) days per year with the ability to roll over days into the following year, 1 day per year available for volunteering, 2 Training days per year to allow uninterrupted professional development, 1 additional PTO day added during milestone year, a robust paid holiday schedule with early dismissal, and generous parental leave (for all genders and staff, including adoptive parents) The company provided top-of-the-line tech resources and a tech accessories budget for monitors, headphones, keyboards, and office equipment. Subsidy contributions toward gym memberships and health/wellness initiatives (including discounted healthcare premiums, healthy meal delivery programmes, or smoking cessation) Milestone anniversary bonuses Forward-thinking, a culture-based organization with collaborative teams that promote diversity and inclusion Trading Technologies is a Software-as-a-Service (SaaS) technology platform provider to the global capital markets industry. The company's award-winning TT platform connects to the world's major international exchanges and liquidity venues in listed derivatives alongside a growing number of asset classes, including fixed income and cryptocurrencies. The TT platform delivers advanced tools for trade execution and order management, market data solutions, analytics, trade surveillance, risk management, and infrastructure services to the world's leading sell-side institutions, buy-side firms, and exchanges. The company's blue-chip client base includes Tier 1 banks as well as brokers, money managers, hedge funds, proprietary traders, Commodity Trading Advisors (CTAs), commercial hedgers, and risk managers. These firms rely on the TT ecosystem to manage their end-to-end trading operations. In addition, exchanges utilize TT's technology to deliver innovative solutions to their market participants. TT also strategically partners with technology companies to make their complementary offerings available to Trading Technologies' global client base through the TT ecosystem. Trading Technologies (TT) is an equal-opportunity employer. Equal employment has been, and continues to be, a required practice at the Company. Trading Technologies' practice of equal employment opportunity is to recruit, hire, train, promote, and base all employment decisions on ability rather than race, color, religion, national origin, sex/gender orientation, age, disability, sexual orientation, genetic information or any other protected status. Additionally, TT participates in the E-Verify Program for US offices.
Jul 03, 2025
Full time
This senior leadership role is responsible for managing the EMEI sales team who are responsible for expanding TT's revenue, market share and client base through identifying new opportunities, building relationships and increasing revenue in our EMEI region What Will You Be Involved With? Develop and Execute Sales Strategies Create and implement sales plans Possess a deep understanding of Client Needs Knowledge of Market Trends & Regulations Drive Revenue Growth by hitting team and company sales and revenue targets through securing new clients and upselling to existing clients Responsible for meeting and exceeding quarterly and yearly sales and revenue targets Cross Selling collaboration with other Heads of Sales across all lines of the Trading Technologies business. Team Leadership Hire, train, manage and motivate a high performing sales team Manage team territories Review team priorities weekly through weekly team and one on one meetings Support the team through client meeting preparation and guidance Help form and implement the sales targets along with their commission packages Track deal momentum to identify when it has stalled and help sales bring it back to life Quarterly reviews of sales teams forecast, pipeline and plans. Perform bi annual reviews of the team Sales Process Management Oversee sales process from lead generation to closing Conduct regular pipeline and forecast reviews with your individual team members ensuring data accuracy and proper qualification Quarterly & Annual and Forecasting & Planning Ensure proper sales and revenue forecasts Revenue Generation Build and maintain relationships with the client and prospect base Develop strategies with the sales team to keep momentum in deals and close in a timely manner. Create & support pipeline generation activities Support the team in managing the full process lifecycle from quote to cash Proposal Building & Negotiation Work with the individual Sales Executives to build proposals that demonstrate TT's value along with creating a commercial proposition that is compelling to the client. Work with the Sales Executives on the contracts and negotiation process. Serving as a point of escalation and issue resolution, working closely with legal to ensure compliance with company policies Reporting and Analytics Report on pipeline and sales statistics Forecast future revenue & sales numbers KPI Tracking & Analysis Establish and track KPI's for the team to measure sales success Relationship Building and Management Establish and foster partnerships and relationships with key customers Build and grow internal relationships across functions Attend industry specific conferences and networking events Be a panelist speaker for industry relevant topics Cross Functional Collaboration Business Development: Work with Business Development on market trends and competition battlecards Finance: Ensure alignment on standard and non standard deals, proposal structure and deal margin Cross Collaboration with all TT Lines of Business (LOB): Coordinate introductions, sales meetings, solutions, proposals and negotiations Legal : Work closely with legal to keep momentum behind negotiations while protecting the company Marketing: Develop messaging around go to market campaigns and key strategic areas for the firm, as well as the target client base and key personas. Service Management: Join quarterly service reviews with key clients What Will You Bring to the Table? 15+ years of experience in Financial Technology Sales Experience in complex enterprise sales Futures and Options, Listed Equity Options, Equities experience preferred. Fixed Income and FX nice to have Good understanding of technology Prior leadership experience Bachelors Degree or above Strong Communication and Interpersonal Skills both verbally and written. Proven organizational and team management skills Proficiency in the G-Suite and Salesforce What We Bring to the Table: Competitive benefits, including medical, dental, vision, GTL & GIP schemes, and pension Flexible work schedules - with some remote work. 25 PTO (paid time off) days per year with the ability to roll over days into the following year, 1 day per year available for volunteering, 2 Training days per year to allow uninterrupted professional development, 1 additional PTO day added during milestone year, a robust paid holiday schedule with early dismissal, and generous parental leave (for all genders and staff, including adoptive parents) The company provided top-of-the-line tech resources and a tech accessories budget for monitors, headphones, keyboards, and office equipment. Subsidy contributions toward gym memberships and health/wellness initiatives (including discounted healthcare premiums, healthy meal delivery programmes, or smoking cessation) Milestone anniversary bonuses Forward-thinking, a culture-based organization with collaborative teams that promote diversity and inclusion Trading Technologies is a Software-as-a-Service (SaaS) technology platform provider to the global capital markets industry. The company's award-winning TT platform connects to the world's major international exchanges and liquidity venues in listed derivatives alongside a growing number of asset classes, including fixed income and cryptocurrencies. The TT platform delivers advanced tools for trade execution and order management, market data solutions, analytics, trade surveillance, risk management, and infrastructure services to the world's leading sell-side institutions, buy-side firms, and exchanges. The company's blue-chip client base includes Tier 1 banks as well as brokers, money managers, hedge funds, proprietary traders, Commodity Trading Advisors (CTAs), commercial hedgers, and risk managers. These firms rely on the TT ecosystem to manage their end-to-end trading operations. In addition, exchanges utilize TT's technology to deliver innovative solutions to their market participants. TT also strategically partners with technology companies to make their complementary offerings available to Trading Technologies' global client base through the TT ecosystem. Trading Technologies (TT) is an equal-opportunity employer. Equal employment has been, and continues to be, a required practice at the Company. Trading Technologies' practice of equal employment opportunity is to recruit, hire, train, promote, and base all employment decisions on ability rather than race, color, religion, national origin, sex/gender orientation, age, disability, sexual orientation, genetic information or any other protected status. Additionally, TT participates in the E-Verify Program for US offices.
About the Role: Grade Level (for internal use): 12 Director, Customer Data Intelligence The Team: The Customer Data Intelligence Director is a pivotal role within S&P Global, reporting directly to the Head of Enterprise Marketing Strategy and Demand Generation. This position serves as the central authority on customer intelligence, focusing on behavior, persona, and engagement. By partnering across the Chief Client Office, divisional, and technology teams, the role is responsible for building a unified view of customer and account engagement across all S&P Global divisions and touchpoints. The emphasis is on behavioral engagement data to provide a comprehensive view of the customer journey. Responsibilities and Impact: Lead the development of a unified customer intelligence framework, integrating data from various divisions and platforms into a single customer view. Create actionable insights by analyzing customer behaviors, preferences, and engagement patterns across digital, event, content, and sales channels. Define and refine Ideal Customer Profiles (ICPs) for enterprise and segment-specific use cases. Partner with digital experience, campaign, and ABM teams to deliver high-impact personalization strategies informed by intelligence outputs. Lead the implementation of digital listening posts to track key customer signals across the journey. Collaborate with data and analytics teams to evolve data models, taxonomies, and analytical capabilities that support segmentation and predictive scoring. Act as the voice of the customer across strategic marketing initiatives, bringing behavioral insights into content, channel, and journey planning. Ensure data governance, compliance, and ethical standards are embedded into all intelligence practices. Serve as a key partner to marketing operations and MarTech teams to align data architecture and reporting tools with business goals. What We're Looking For: Basic Required Qualifications: Bachelor's degree in Data Science, Marketing, Business, or a related field required; advanced degree (e.g., MS in Analytics) preferred. 10+ years of experience in marketing roles, including customer insights, data strategy, marketing analytics, or customer intelligence roles. Proven experience leading cross-functional initiatives to synthesize and activate customer data at scale. Deep expertise in segmentation, behavior modeling, customer journey mapping, and insight storytelling. Hands-on experience with CDPs, analytics platforms, CRM, and business intelligence tools. Strong stakeholder engagement skills, with the ability to translate data into strategic recommendations. Strong understanding of data privacy, governance, and ethical use of customer data. Additional Preferred Qualifications: Strong collaboration experience with data enablement, architecture, and governance teams to ensure data readiness for customer intelligence initiatives. Experience partnering with revenue impact modeling teams to align customer engagement insights with predictive revenue outcomes. Experience in B2B enterprise environments, especially across complex customer ecosystems. Familiarity with tools such as Adobe Real-Time CDP, Adobe Analytics, Salesforce, and Power BI. Exposure to account-based marketing, experience design, and omnichannel engagement strategies. What's In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you cantake care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . - Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - - 103 - Middle Management (EEO Job Group) (inactive), 10 - Officials or Managers (EEO-2 Job Categories-United States of America), MRKTNG103.2 - Middle Management Tier II (EEO Job Group) Job ID: 316309 Posted On: 2025-06-29 Location: London, United Kingdom
Jul 03, 2025
Full time
About the Role: Grade Level (for internal use): 12 Director, Customer Data Intelligence The Team: The Customer Data Intelligence Director is a pivotal role within S&P Global, reporting directly to the Head of Enterprise Marketing Strategy and Demand Generation. This position serves as the central authority on customer intelligence, focusing on behavior, persona, and engagement. By partnering across the Chief Client Office, divisional, and technology teams, the role is responsible for building a unified view of customer and account engagement across all S&P Global divisions and touchpoints. The emphasis is on behavioral engagement data to provide a comprehensive view of the customer journey. Responsibilities and Impact: Lead the development of a unified customer intelligence framework, integrating data from various divisions and platforms into a single customer view. Create actionable insights by analyzing customer behaviors, preferences, and engagement patterns across digital, event, content, and sales channels. Define and refine Ideal Customer Profiles (ICPs) for enterprise and segment-specific use cases. Partner with digital experience, campaign, and ABM teams to deliver high-impact personalization strategies informed by intelligence outputs. Lead the implementation of digital listening posts to track key customer signals across the journey. Collaborate with data and analytics teams to evolve data models, taxonomies, and analytical capabilities that support segmentation and predictive scoring. Act as the voice of the customer across strategic marketing initiatives, bringing behavioral insights into content, channel, and journey planning. Ensure data governance, compliance, and ethical standards are embedded into all intelligence practices. Serve as a key partner to marketing operations and MarTech teams to align data architecture and reporting tools with business goals. What We're Looking For: Basic Required Qualifications: Bachelor's degree in Data Science, Marketing, Business, or a related field required; advanced degree (e.g., MS in Analytics) preferred. 10+ years of experience in marketing roles, including customer insights, data strategy, marketing analytics, or customer intelligence roles. Proven experience leading cross-functional initiatives to synthesize and activate customer data at scale. Deep expertise in segmentation, behavior modeling, customer journey mapping, and insight storytelling. Hands-on experience with CDPs, analytics platforms, CRM, and business intelligence tools. Strong stakeholder engagement skills, with the ability to translate data into strategic recommendations. Strong understanding of data privacy, governance, and ethical use of customer data. Additional Preferred Qualifications: Strong collaboration experience with data enablement, architecture, and governance teams to ensure data readiness for customer intelligence initiatives. Experience partnering with revenue impact modeling teams to align customer engagement insights with predictive revenue outcomes. Experience in B2B enterprise environments, especially across complex customer ecosystems. Familiarity with tools such as Adobe Real-Time CDP, Adobe Analytics, Salesforce, and Power BI. Exposure to account-based marketing, experience design, and omnichannel engagement strategies. What's In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you cantake care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . - Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - - 103 - Middle Management (EEO Job Group) (inactive), 10 - Officials or Managers (EEO-2 Job Categories-United States of America), MRKTNG103.2 - Middle Management Tier II (EEO Job Group) Job ID: 316309 Posted On: 2025-06-29 Location: London, United Kingdom
