Job Details: Field Service Engineer - Middlesbrough/Darlington Location: Middlesbrough/Darlington Employment Type: Full Time Full details of the job. Imagine what it would be like to work for the UK's leading tech developer to the UK's biggest and best pubs and restaurants? From EPoS to loyalty, CRM to table bookings, stock control, recipe management and BI Reporting giving business critical insights - our tech includes everything an operator needs to run their hospitality business. We are looking for a Field Service Engineer based in either Derby, Burton or Leicester. What you'll do Install and maintain Zonal products at sites around the UK and abroad according to Company standards of customer service, Service Level Agreements, and Health and Safety requirements. Support is provided based upon the SLAs in place with the customers. These are monitored on a daily basis and reported back to the customer at regular intervals. Responsibilities Carry out site surveys to assess and plan requirements for safe installation. Liaise with on-site contractors to agree requirements. Installation, testing and configuration of all parts of Zonal's EPoS systems, including structured cabling, according to Company standards and procedures. Planned and regular maintenance of all on-site equipment. Provide site with any additional information or training. Advise users on basic operation of equipment. Daily liaison with the Engineering Scheduler. Close calls with the Engineering Scheduler as soon as these are completed. Provide the Engineering Scheduler with regular updates on progress, details of any other relevant issues, or further action to be taken. Diagnose and/or repair faults to component level and effect repair on site, or remove to workshop for more thorough repair. Carry out programme upgrades on site. Carry out Data copies if required to preserve critical data. Liaise with the R&D department during product trials: report any problems that occur during installation, usage or removal to ensure which require further attention. Full and detailed completion of all appropriate paperwork. Present a positive Company image. Provide a timely, polite and efficient service. Provide on-call cover on evenings and weekends on a rotational basis. Ensuring the delivery of product features into product releases at the required level of quality. Pro-actively participating in the full development lifecycle. Monitoring and reporting on the production usage of the product to help identify areas of weakness/risk. Championing expertise to ensure quality of product throughout all stages of the development lifecycle. Who you are Essential Minimum 18 months experience in a field based customer service engineering role, ideally in the hospitality/leisure industry. Background knowledge in computer hardware (pc's, IP networks and WIFI). The ability to provide 5 years of continuous past work history and satisfactory references to enable the candidate to obtain an airport pass successfully. Clean driving licence is essential. PC literate (all MS Office suite) and aptitude to pick up new software packages quickly. Planning and organisational skills; able to establish efficient and appropriate plans for self and others and adapt quickly and effectively to unexpected changes whilst still ensuring objectives are met. Customer service; understands and responds to customer needs (internal and external) and exceeds expectations where possible. Communication and team working; works co-operatively with others to achieve a common goal and communicates information in a clear, concise and accurate manner. Problem solving and decision making; analyses information appropriately in order to find best solutions and takes a balanced view to reach logical conclusions and make relevant decisions. Commercial and organisational focus; demonstrates understanding of overall business and commercial issues facing company. Commitment to results; is committed to obtaining results through taking responsibility, demonstrating a positive attitude and ensuring quality is built into work. Desirable EPoS background. Experience of maintaining and installing EPoS equipment. 3 years or more experience in a field based customer service engineering role, ideally within the hospitality/leisure industry. About Zonal The Zonal group are one of the UK's largest technology providers to the hospitality industry. Our products are used by over 17,000 pubs, restaurants and hotels. Customers include national brands like Pizza Express, Greene King, Harvester and Butlins. We provide our customers with the solutions they need to make their business a success. These solutions include mobile apps for ordering and web apps for engaging with consumers either through loyalty or reservations. By linking these solutions to Zonal's EPoS (till) system, we help hospitality brands to understand their customers' behaviour and preferences, enabling them to excel in an increasingly competitive market. If you have booked a table or hotel room, ordered, and paid for food and drinks, received loyalty offers, or downloaded your favourite hang out's app, you will likely have used a Zonal product. We are a family business with Scottish roots. We operate from our head office in Edinburgh, our Midlands office in Staffordshire, and our Innovation Centre in Abingdon. What we value Passion, Teamwork, Innovation, Professionalism, Accountability and Customer Obsessed are the values we believe make us the company we are. We're looking for someone who understands great culture and will help us shape it as it evolves. Smart, inspiring, forward-thinking people who thrive on building solutions for complex problems. We are very much a family company not just in name. Zonal people work together and look out for each other. Trusted to be accountable, you'll find that everyone around you shares a passion for delivering value to our customers and striving to always do better. We provide a flexible working environment with a culture to help everyone achieve their best.
Dec 19, 2025
Full time
Job Details: Field Service Engineer - Middlesbrough/Darlington Location: Middlesbrough/Darlington Employment Type: Full Time Full details of the job. Imagine what it would be like to work for the UK's leading tech developer to the UK's biggest and best pubs and restaurants? From EPoS to loyalty, CRM to table bookings, stock control, recipe management and BI Reporting giving business critical insights - our tech includes everything an operator needs to run their hospitality business. We are looking for a Field Service Engineer based in either Derby, Burton or Leicester. What you'll do Install and maintain Zonal products at sites around the UK and abroad according to Company standards of customer service, Service Level Agreements, and Health and Safety requirements. Support is provided based upon the SLAs in place with the customers. These are monitored on a daily basis and reported back to the customer at regular intervals. Responsibilities Carry out site surveys to assess and plan requirements for safe installation. Liaise with on-site contractors to agree requirements. Installation, testing and configuration of all parts of Zonal's EPoS systems, including structured cabling, according to Company standards and procedures. Planned and regular maintenance of all on-site equipment. Provide site with any additional information or training. Advise users on basic operation of equipment. Daily liaison with the Engineering Scheduler. Close calls with the Engineering Scheduler as soon as these are completed. Provide the Engineering Scheduler with regular updates on progress, details of any other relevant issues, or further action to be taken. Diagnose and/or repair faults to component level and effect repair on site, or remove to workshop for more thorough repair. Carry out programme upgrades on site. Carry out Data copies if required to preserve critical data. Liaise with the R&D department during product trials: report any problems that occur during installation, usage or removal to ensure which require further attention. Full and detailed completion of all appropriate paperwork. Present a positive Company image. Provide a timely, polite and efficient service. Provide on-call cover on evenings and weekends on a rotational basis. Ensuring the delivery of product features into product releases at the required level of quality. Pro-actively participating in the full development lifecycle. Monitoring and reporting on the production usage of the product to help identify areas of weakness/risk. Championing expertise to ensure quality of product throughout all stages of the development lifecycle. Who you are Essential Minimum 18 months experience in a field based customer service engineering role, ideally in the hospitality/leisure industry. Background knowledge in computer hardware (pc's, IP networks and WIFI). The ability to provide 5 years of continuous past work history and satisfactory references to enable the candidate to obtain an airport pass successfully. Clean driving licence is essential. PC literate (all MS Office suite) and aptitude to pick up new software packages quickly. Planning and organisational skills; able to establish efficient and appropriate plans for self and others and adapt quickly and effectively to unexpected changes whilst still ensuring objectives are met. Customer service; understands and responds to customer needs (internal and external) and exceeds expectations where possible. Communication and team working; works co-operatively with others to achieve a common goal and communicates information in a clear, concise and accurate manner. Problem solving and decision making; analyses information appropriately in order to find best solutions and takes a balanced view to reach logical conclusions and make relevant decisions. Commercial and organisational focus; demonstrates understanding of overall business and commercial issues facing company. Commitment to results; is committed to obtaining results through taking responsibility, demonstrating a positive attitude and ensuring quality is built into work. Desirable EPoS background. Experience of maintaining and installing EPoS equipment. 3 years or more experience in a field based customer service engineering role, ideally within the hospitality/leisure industry. About Zonal The Zonal group are one of the UK's largest technology providers to the hospitality industry. Our products are used by over 17,000 pubs, restaurants and hotels. Customers include national brands like Pizza Express, Greene King, Harvester and Butlins. We provide our customers with the solutions they need to make their business a success. These solutions include mobile apps for ordering and web apps for engaging with consumers either through loyalty or reservations. By linking these solutions to Zonal's EPoS (till) system, we help hospitality brands to understand their customers' behaviour and preferences, enabling them to excel in an increasingly competitive market. If you have booked a table or hotel room, ordered, and paid for food and drinks, received loyalty offers, or downloaded your favourite hang out's app, you will likely have used a Zonal product. We are a family business with Scottish roots. We operate from our head office in Edinburgh, our Midlands office in Staffordshire, and our Innovation Centre in Abingdon. What we value Passion, Teamwork, Innovation, Professionalism, Accountability and Customer Obsessed are the values we believe make us the company we are. We're looking for someone who understands great culture and will help us shape it as it evolves. Smart, inspiring, forward-thinking people who thrive on building solutions for complex problems. We are very much a family company not just in name. Zonal people work together and look out for each other. Trusted to be accountable, you'll find that everyone around you shares a passion for delivering value to our customers and striving to always do better. We provide a flexible working environment with a culture to help everyone achieve their best.
Job Description: Your impact At Leonardo, we have an opportunity for a Senior Test Equipment Engineer (Deputy Site Lab Management Edinburgh). Leonardo is a global high tech company and one of the key players in Aerospace, Defence and Security. Headquartered in Italy, Leonardo has over 45,000 employees, of which 7,000 are based in the UK. The Radar and Advanced Targeting line of business, based in Edinburgh, is uniquely positioned as one of the world's top manufacturers of radars, lasers and infra red countermeasure systems. We are looking to recruit an experienced engineer to enhance our team. You will be joining Leonardo's Electronics Division and will provide Engineering Lab support to the Support and Services Solutions (CS3) business unit and the Product Support Group (PSG). What you'll do The role of Senior Test Equipment Engineer (Deputy Site Lab Manager) within Test Systems Engineering is key to delivering effective Engineering Lab management and support services to the various users of the labs across the Edinburgh site. You will report directly into the Edinburgh Site Lab Manager. The role is split into two precise roles that of Lab manager and Deputy Site manager, ensuring all Labs are compliant with the Company Lab procedure "Role Description for Laboratory managers, Laboratory Contacts and Test Equipment Co ordinators". Key Responsibilities Laboratory Manager: Create, manage and approve General Risk Assessment The role involves supporting a team of engineers ensuring that calibration, repair, maintenance and safety testing activities are completed in a manner that maximises availability of the equipment in the Engineering Labs. You will be a good communicator both directly within your team and with all major stakeholders. A close working relationship should be developed with external partners and suppliers resulting in effective asset management. The ability to prioritise and balance workload within the team is required. Deputy Site Laboratory Manager (Edinburgh Site): Manage and approve General Risk Assessment Insure all Edinburgh Lab Managers adherence to "Role Description for Laboratory managers, Laboratory Contacts and Test Equipment Co ordinators" procedure. Support the Edinburgh Site Lead Laboratory manager. Host the bi weekly Lab Manager Meeting in conjunction with the site HSE department. Manage, monitor and report on Laboratory Labour and Materiel budget The Laboratory Manager is responsible for: Taking part in the Laboratory Managers' meetings as a means of continuing development and sharing experiences for mutual benefit. The development of deputies. Maintaining the area as a safe and healthy environment that is compliant with all health and safety requirements and for ensuring that everything reasonably practicable is done to prevent personal injury or risk to health What you'll bring We really need you to have experience in the following: An HNC / HND qualified in Electronic Engineering or a related subject with experience in fault finding complex electronic systems and PC controllers combined with an ability to support on HSE matters relating to the Labs. A range of skills will be required in this role. Experience of mixed technologies test equipment is required and knowledge of a wide range of computer PC hardware architectures and PC troubleshooting techniques will be required. Ideally have working experience in a Production Hall or Lab environment with experience of the maintenance requirements of general purpose and special to type test equipment. A close working relationship will be required with HSE (Health, Safety and Environmental) Team, IPT's (Integrated Project Team's) and Equipment Operators to provide effective maintenance and successful closure of technical issues. If you have the following skills in addition to the above, you will really stand out: A reasonable understanding of basic Software, e.g. Word, Excel, etc. and maintenance/calibration software packages. Security Clearance This role is subject to pre employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS). An additional range of Personnel Security Controls referred to as National Security Vetting (NSV) may apply, this could include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV). For more information and guidance please visit: Why join us At Leonardo, our people are at the heart of everything we do. We offer a comprehensive, company funded benefits package that supports your wellbeing, career development, and work life balance. Whether you're looking to grow professionally, care for your health, or plan for the future, we're here to help you thrive. Time to Recharge: Enjoy generous leave with the opportunity to accrue up to 12 additional flexi days each year. Secure your Future: Benefit from our award winning pension scheme with up to 15% employer contribution. Your Wellbeing Matters: Free access to mental health support, financial advice, and employee led networks championing inclusion and diversity (Enable, Pride, Equalise, Armed Forces, Carers, Wellbeing and Ethnicity). Rewarding Performance: All employees at management level and below are eligible for our bonus scheme. Never Stop Learning: Free access to 4,000+ online courses via Coursera and LinkedIn Learning. Refer a friend: Receive a financial reward through our referral programme. Tailored Perks: Spend up to £500 annually on flexible benefits including private healthcare, dental, family cover, tech & lifestyle discounts, gym memberships and more. Flexible working: Flexible hours with hybrid working options. For part time opportunities, please talk to us about what might be possible for this role. For a full list of our company benefits please visit our website For a full list of our company benefits please visit our website. Leonardo is a global leader in Aerospace, Defence, and Security. Headquartered in Italy, we employ over 53,000 people worldwide including 8,500 across 9 sites in the UK. Our employees are not just part of a team-they are key contributors to shaping innovation, advancing technology, and enhancing global safety. At Leonardo we are committed to building an inclusive, accessible, and welcoming workplace. We believe that a diverse workforce sparks creativity, drives innovation, and leads to better outcomes for our people and our customers. If you have any accessibility requirements to support you during the recruitment process, just let us know. Be part of something bigger - apply now! Primary Location GB - Edinburgh Contract Type Permanent Hybrid Working Onsite
Dec 19, 2025
Full time
Job Description: Your impact At Leonardo, we have an opportunity for a Senior Test Equipment Engineer (Deputy Site Lab Management Edinburgh). Leonardo is a global high tech company and one of the key players in Aerospace, Defence and Security. Headquartered in Italy, Leonardo has over 45,000 employees, of which 7,000 are based in the UK. The Radar and Advanced Targeting line of business, based in Edinburgh, is uniquely positioned as one of the world's top manufacturers of radars, lasers and infra red countermeasure systems. We are looking to recruit an experienced engineer to enhance our team. You will be joining Leonardo's Electronics Division and will provide Engineering Lab support to the Support and Services Solutions (CS3) business unit and the Product Support Group (PSG). What you'll do The role of Senior Test Equipment Engineer (Deputy Site Lab Manager) within Test Systems Engineering is key to delivering effective Engineering Lab management and support services to the various users of the labs across the Edinburgh site. You will report directly into the Edinburgh Site Lab Manager. The role is split into two precise roles that of Lab manager and Deputy Site manager, ensuring all Labs are compliant with the Company Lab procedure "Role Description for Laboratory managers, Laboratory Contacts and Test Equipment Co ordinators". Key Responsibilities Laboratory Manager: Create, manage and approve General Risk Assessment The role involves supporting a team of engineers ensuring that calibration, repair, maintenance and safety testing activities are completed in a manner that maximises availability of the equipment in the Engineering Labs. You will be a good communicator both directly within your team and with all major stakeholders. A close working relationship should be developed with external partners and suppliers resulting in effective asset management. The ability to prioritise and balance workload within the team is required. Deputy Site Laboratory Manager (Edinburgh Site): Manage and approve General Risk Assessment Insure all Edinburgh Lab Managers adherence to "Role Description for Laboratory managers, Laboratory Contacts and Test Equipment Co ordinators" procedure. Support the Edinburgh Site Lead Laboratory manager. Host the bi weekly Lab Manager Meeting in conjunction with the site HSE department. Manage, monitor and report on Laboratory Labour and Materiel budget The Laboratory Manager is responsible for: Taking part in the Laboratory Managers' meetings as a means of continuing development and sharing experiences for mutual benefit. The development of deputies. Maintaining the area as a safe and healthy environment that is compliant with all health and safety requirements and for ensuring that everything reasonably practicable is done to prevent personal injury or risk to health What you'll bring We really need you to have experience in the following: An HNC / HND qualified in Electronic Engineering or a related subject with experience in fault finding complex electronic systems and PC controllers combined with an ability to support on HSE matters relating to the Labs. A range of skills will be required in this role. Experience of mixed technologies test equipment is required and knowledge of a wide range of computer PC hardware architectures and PC troubleshooting techniques will be required. Ideally have working experience in a Production Hall or Lab environment with experience of the maintenance requirements of general purpose and special to type test equipment. A close working relationship will be required with HSE (Health, Safety and Environmental) Team, IPT's (Integrated Project Team's) and Equipment Operators to provide effective maintenance and successful closure of technical issues. If you have the following skills in addition to the above, you will really stand out: A reasonable understanding of basic Software, e.g. Word, Excel, etc. and maintenance/calibration software packages. Security Clearance This role is subject to pre employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS). An additional range of Personnel Security Controls referred to as National Security Vetting (NSV) may apply, this could include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV). For more information and guidance please visit: Why join us At Leonardo, our people are at the heart of everything we do. We offer a comprehensive, company funded benefits package that supports your wellbeing, career development, and work life balance. Whether you're looking to grow professionally, care for your health, or plan for the future, we're here to help you thrive. Time to Recharge: Enjoy generous leave with the opportunity to accrue up to 12 additional flexi days each year. Secure your Future: Benefit from our award winning pension scheme with up to 15% employer contribution. Your Wellbeing Matters: Free access to mental health support, financial advice, and employee led networks championing inclusion and diversity (Enable, Pride, Equalise, Armed Forces, Carers, Wellbeing and Ethnicity). Rewarding Performance: All employees at management level and below are eligible for our bonus scheme. Never Stop Learning: Free access to 4,000+ online courses via Coursera and LinkedIn Learning. Refer a friend: Receive a financial reward through our referral programme. Tailored Perks: Spend up to £500 annually on flexible benefits including private healthcare, dental, family cover, tech & lifestyle discounts, gym memberships and more. Flexible working: Flexible hours with hybrid working options. For part time opportunities, please talk to us about what might be possible for this role. For a full list of our company benefits please visit our website For a full list of our company benefits please visit our website. Leonardo is a global leader in Aerospace, Defence, and Security. Headquartered in Italy, we employ over 53,000 people worldwide including 8,500 across 9 sites in the UK. Our employees are not just part of a team-they are key contributors to shaping innovation, advancing technology, and enhancing global safety. At Leonardo we are committed to building an inclusive, accessible, and welcoming workplace. We believe that a diverse workforce sparks creativity, drives innovation, and leads to better outcomes for our people and our customers. If you have any accessibility requirements to support you during the recruitment process, just let us know. Be part of something bigger - apply now! Primary Location GB - Edinburgh Contract Type Permanent Hybrid Working Onsite
IT Senior Systems Support Engineer Our Client is a Bank based in the City of London, are looking to recruit an IT Senior Systems Support Engineer ideally with at least 5 to 7 years of experience in IT ideally from within the banking financial industry. You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently. Key Skills CCNP level networking Solarwinds - Service Desk Software experience Experience of Pal Alto firewalls Firemon - Network Security Devices and Policy Management Experience of Avaya PABX systems Responsibilities Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting Manage day to day operational aspects of a project and scope To design, plan and deploy IT projects to enhance the existing IT infrastructure and also any applications required by the bank. End User Computing support for all staff. Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times Preserve the Assets of the Bank by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness To maintain the AYAYA PABX system and to ensure that the recording system is always up and running at all times Technical/Functional Skills Proficient in common operating systems Windows 10, Windows Server 2016 and above Redhat Linux based Operating System Software proficiency VMWare v6.7 and above Veeam Backup and Replication Symantec Endpoint Protection Symantec Endpoint Encryption ManageEngine Patch Manager Plus Microsoft Office 365 Networking (IT) Cisco Switches and Routers Palo Alto Firewalls LAN/WAN Routing Hardware Dell PowerEdge Servers Dell PowerVault SAN Storage Project management Data analysis Personal skills (Soft Competencies Core/Leadership ) Strong interpersonal skills Strong written and verbal communication skills (in English) Strong stakeholder engagement Qualifications Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) The salary for this role is in the range £55K - £65K. Please send your CV to us in Word format along with your salary and notice period.
Dec 18, 2025
Full time
IT Senior Systems Support Engineer Our Client is a Bank based in the City of London, are looking to recruit an IT Senior Systems Support Engineer ideally with at least 5 to 7 years of experience in IT ideally from within the banking financial industry. You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently. Key Skills CCNP level networking Solarwinds - Service Desk Software experience Experience of Pal Alto firewalls Firemon - Network Security Devices and Policy Management Experience of Avaya PABX systems Responsibilities Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting Manage day to day operational aspects of a project and scope To design, plan and deploy IT projects to enhance the existing IT infrastructure and also any applications required by the bank. End User Computing support for all staff. Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times Preserve the Assets of the Bank by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness To maintain the AYAYA PABX system and to ensure that the recording system is always up and running at all times Technical/Functional Skills Proficient in common operating systems Windows 10, Windows Server 2016 and above Redhat Linux based Operating System Software proficiency VMWare v6.7 and above Veeam Backup and Replication Symantec Endpoint Protection Symantec Endpoint Encryption ManageEngine Patch Manager Plus Microsoft Office 365 Networking (IT) Cisco Switches and Routers Palo Alto Firewalls LAN/WAN Routing Hardware Dell PowerEdge Servers Dell PowerVault SAN Storage Project management Data analysis Personal skills (Soft Competencies Core/Leadership ) Strong interpersonal skills Strong written and verbal communication skills (in English) Strong stakeholder engagement Qualifications Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) The salary for this role is in the range £55K - £65K. Please send your CV to us in Word format along with your salary and notice period.
As Resource Data Management (RDM) evolves to deliver deeper, more strategic value to our customers, we are transforming our traditional Account Management function into Customer Success Management. This shift reflects our belief that long-term partnerships are built on understanding, collaboration, and measurable success. This position is based in the South of England but will include additional travel nationwide and Europe. As a Customer Success Manager (CSM), you will manage a portfolio of customers across both Retail Refrigeration and HVAC, ensuring they gain maximum value from the full RDM ecosystem, including hardware, software, and connected platforms. You'll nurture strong, long-term relationships with customers, understand their goals and business culture, and ensure RDM is positioned to help them succeed. Working closely with Sales colleagues, Marketing, Technical Support, Operations, and Engineering teams, you'll create alignment between customer needs and RDM's strategic direction. Key Responsibilities Customer Relationship & Success Act as the primary point of contact for a defined portfolio of customers across Retail Refrigeration and HVAC. Build and nurture long-term partnerships, focusing on mutual growth and sustained trust. For Tier 1 and Tier 2 customers, develop a deep understanding of their business vision, values, and strategic priorities to ensure RDM aligns with their goals. Manage interactions based on customer tier and spend: Tier 1 customers: Monthly business reviews and ongoing performance management. Tier 2 customers: Quarterly business reviews and joint growth planning. Tier 3 customers: Reviews every 6-12 months, focusing on stability, support, and opportunity identification. Conduct regular customer success reviews to assess satisfaction, highlight achievements, and identify improvement areas. Anticipate customer needs, proactively addressing issues and ensuring rapid resolution through internal collaboration. Act as the voice of the customer within RDM - ensuring insights and feedback inform continuous improvement, innovation, and product development. Growth & Retention Achieve 5%-10% annual sales growth across your customer portfolio through upselling, cross-selling, and improved adoption of RDM solutions. Use the defined RDM Sales Kit to structure opportunity profiling, account management, and relationship planning. Identify opportunities for product and platform expansion, using insight from business reviews and technical engagement. Support customers with onboarding, training, and ongoing adoption of new technologies and features. Occasionally take on new customers through direct enquiry or formal handover from the Customer Solutions Director once the account is established and ready for transition to the Customer Success function. Partner with Engineering, Technical Support, and Product Management teams to ensure customer feedback and requirements are integrated into product development. Work closely with Operations, Quality, and Compliance to ensure reliability, certification, and delivery performance. Collaborate with Marketing to share customer success stories and highlight innovative use cases. Contribute to a culture of collaboration within the Customer Success team by sharing insights, tools, and learnings to raise capability across the group. Maintain a strong and accurate sales pipeline and CRM record for all customers and opportunities. Use the RDM Sales Kit consistently to support customer engagement, ensuring alignment in messaging, documentation, and value presentation. Prepare and present compelling business proposals and presentations tailored to customer priorities. Participate in industry events, exhibitions, and networking opportunities to strengthen RDM's visibility and engagement. Reporting & Insights Forecast and report on account performance, opportunity status, and customer satisfaction levels. Conduct structured business reviews according to customer tiering and company guidelines. Monitor and share insights on market trends, competitor activities, and emerging technologies within HVAC and Retail Refrigeration sectors. Maintain complete and accurate records of all customer interactions, opportunities, and actions in CRM systems. Professional Development Continuously expand your knowledge of RDM's full product suite, connected platforms, and technical capabilities. Undertake cross-department training to strengthen technical, commercial, and product understanding. Actively engage in personal development initiatives and knowledge-sharing sessions within the Customer Success team. Skills & Experience Proven experience in Customer Success, Account Management, or Technical Sales in a B2B environment. Strong knowledge of either Retail Refrigeration or HVAC, with willingness to develop across both. Excellent relationship-building, communication, and presentation skills. Commercial acumen with a consultative, customer-first mindset. Organised, self-driven, and capable of managing multiple priorities independently. Proficiency in CRM systems and Microsoft Office applications. Experience with control systems, IoT, or energy management technologies. Familiarity with RDM's solutions, including Data Manager and ActiveFM. Experience leading business reviews, workshops, or training sessions. Success Metrics Maintain customer satisfaction and retention targets as defined by the Customer Success Lead. Conduct all required business reviews according to the Tier 1-3 cadence. Demonstrate consistent and structured use of the RDM Sales Kit for opportunity management and customer profiling. Provide accurate account forecasts and maintain complete CRM data. Deliver measurable improvements in customer engagement, loyalty, and adoption of RDM solutions. Why Join Resource Data Management? At RDM, we're driving the future of intelligent control and monitoring systems for HVAC and Retail Refrigeration. As a Customer Success Manager, you'll play a key role in ensuring our customers achieve success with our products and services, helping them become more efficient, sustainable, and connected. You'll join a forward-thinking, collaborative team where your ability to nurture relationships, understand customer values, and deliver measurable results directly impacts our shared success. Salary and Benefits Salary circa £50-60k plus 20% bonus potential (subject to experience and qualifications) Annual On-Target Commission (OTC) bonus, based on achieving minimum sales targets. This is calculated at the end of the financial year and paid in arrears on 15th February of the following year. Targets are set approximately two months prior to each year by the Group Sales and Marketing Officer and approved by the Board of Directors. Company Electric Car - In addition to environmental benefits, the vehicle qualifies for the zero CO2 emission band, resulting in significantly lower personal tax liabilities. IT equipment provided: Laptop, Mobile Phone, and VoIP Phone. Business Expenses - Company Credit card with limit as set by company. All expense claims must be submitted on a monthly basis and must be supported with VAT receipts in line with company expenses policy following strict guidelines. Holidays of 30 days including statutory holidays (pro rata) Optional private healthcare available after successful completion of probationary period. Company Pension scheme Death in Service insurance cover at 3 x salary. Resource Data Management is an equal opportunities employer. We are committed to diversity and inclusion and prohibit discrimination and harassment of any kind based on all protected characteristics as outlined by law, and in best practice. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to any protected characteristics. We encourage all qualified individuals to apply.
Dec 18, 2025
Full time
As Resource Data Management (RDM) evolves to deliver deeper, more strategic value to our customers, we are transforming our traditional Account Management function into Customer Success Management. This shift reflects our belief that long-term partnerships are built on understanding, collaboration, and measurable success. This position is based in the South of England but will include additional travel nationwide and Europe. As a Customer Success Manager (CSM), you will manage a portfolio of customers across both Retail Refrigeration and HVAC, ensuring they gain maximum value from the full RDM ecosystem, including hardware, software, and connected platforms. You'll nurture strong, long-term relationships with customers, understand their goals and business culture, and ensure RDM is positioned to help them succeed. Working closely with Sales colleagues, Marketing, Technical Support, Operations, and Engineering teams, you'll create alignment between customer needs and RDM's strategic direction. Key Responsibilities Customer Relationship & Success Act as the primary point of contact for a defined portfolio of customers across Retail Refrigeration and HVAC. Build and nurture long-term partnerships, focusing on mutual growth and sustained trust. For Tier 1 and Tier 2 customers, develop a deep understanding of their business vision, values, and strategic priorities to ensure RDM aligns with their goals. Manage interactions based on customer tier and spend: Tier 1 customers: Monthly business reviews and ongoing performance management. Tier 2 customers: Quarterly business reviews and joint growth planning. Tier 3 customers: Reviews every 6-12 months, focusing on stability, support, and opportunity identification. Conduct regular customer success reviews to assess satisfaction, highlight achievements, and identify improvement areas. Anticipate customer needs, proactively addressing issues and ensuring rapid resolution through internal collaboration. Act as the voice of the customer within RDM - ensuring insights and feedback inform continuous improvement, innovation, and product development. Growth & Retention Achieve 5%-10% annual sales growth across your customer portfolio through upselling, cross-selling, and improved adoption of RDM solutions. Use the defined RDM Sales Kit to structure opportunity profiling, account management, and relationship planning. Identify opportunities for product and platform expansion, using insight from business reviews and technical engagement. Support customers with onboarding, training, and ongoing adoption of new technologies and features. Occasionally take on new customers through direct enquiry or formal handover from the Customer Solutions Director once the account is established and ready for transition to the Customer Success function. Partner with Engineering, Technical Support, and Product Management teams to ensure customer feedback and requirements are integrated into product development. Work closely with Operations, Quality, and Compliance to ensure reliability, certification, and delivery performance. Collaborate with Marketing to share customer success stories and highlight innovative use cases. Contribute to a culture of collaboration within the Customer Success team by sharing insights, tools, and learnings to raise capability across the group. Maintain a strong and accurate sales pipeline and CRM record for all customers and opportunities. Use the RDM Sales Kit consistently to support customer engagement, ensuring alignment in messaging, documentation, and value presentation. Prepare and present compelling business proposals and presentations tailored to customer priorities. Participate in industry events, exhibitions, and networking opportunities to strengthen RDM's visibility and engagement. Reporting & Insights Forecast and report on account performance, opportunity status, and customer satisfaction levels. Conduct structured business reviews according to customer tiering and company guidelines. Monitor and share insights on market trends, competitor activities, and emerging technologies within HVAC and Retail Refrigeration sectors. Maintain complete and accurate records of all customer interactions, opportunities, and actions in CRM systems. Professional Development Continuously expand your knowledge of RDM's full product suite, connected platforms, and technical capabilities. Undertake cross-department training to strengthen technical, commercial, and product understanding. Actively engage in personal development initiatives and knowledge-sharing sessions within the Customer Success team. Skills & Experience Proven experience in Customer Success, Account Management, or Technical Sales in a B2B environment. Strong knowledge of either Retail Refrigeration or HVAC, with willingness to develop across both. Excellent relationship-building, communication, and presentation skills. Commercial acumen with a consultative, customer-first mindset. Organised, self-driven, and capable of managing multiple priorities independently. Proficiency in CRM systems and Microsoft Office applications. Experience with control systems, IoT, or energy management technologies. Familiarity with RDM's solutions, including Data Manager and ActiveFM. Experience leading business reviews, workshops, or training sessions. Success Metrics Maintain customer satisfaction and retention targets as defined by the Customer Success Lead. Conduct all required business reviews according to the Tier 1-3 cadence. Demonstrate consistent and structured use of the RDM Sales Kit for opportunity management and customer profiling. Provide accurate account forecasts and maintain complete CRM data. Deliver measurable improvements in customer engagement, loyalty, and adoption of RDM solutions. Why Join Resource Data Management? At RDM, we're driving the future of intelligent control and monitoring systems for HVAC and Retail Refrigeration. As a Customer Success Manager, you'll play a key role in ensuring our customers achieve success with our products and services, helping them become more efficient, sustainable, and connected. You'll join a forward-thinking, collaborative team where your ability to nurture relationships, understand customer values, and deliver measurable results directly impacts our shared success. Salary and Benefits Salary circa £50-60k plus 20% bonus potential (subject to experience and qualifications) Annual On-Target Commission (OTC) bonus, based on achieving minimum sales targets. This is calculated at the end of the financial year and paid in arrears on 15th February of the following year. Targets are set approximately two months prior to each year by the Group Sales and Marketing Officer and approved by the Board of Directors. Company Electric Car - In addition to environmental benefits, the vehicle qualifies for the zero CO2 emission band, resulting in significantly lower personal tax liabilities. IT equipment provided: Laptop, Mobile Phone, and VoIP Phone. Business Expenses - Company Credit card with limit as set by company. All expense claims must be submitted on a monthly basis and must be supported with VAT receipts in line with company expenses policy following strict guidelines. Holidays of 30 days including statutory holidays (pro rata) Optional private healthcare available after successful completion of probationary period. Company Pension scheme Death in Service insurance cover at 3 x salary. Resource Data Management is an equal opportunities employer. We are committed to diversity and inclusion and prohibit discrimination and harassment of any kind based on all protected characteristics as outlined by law, and in best practice. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to any protected characteristics. We encourage all qualified individuals to apply.
Arm is building the future of computing. From fueling the smartphone revolution to powering the world's fastest supercomputer, our technology is everywhere - including the biggest tech companies in the world and the next generation of innovators. Arm is at the epicenter of the world's largest computing ecosystem, positioned to power every technology revolution going forward by redefining the ways people live, work, play, and learn with sustainable and far-reaching positive impact. Brilliant people join Arm to solve the world's most complex technology problems. Building the future starts with a remarkable team who believe in humanity's incredible untapped potential that technology, built on Arm, can realize. Our ambitious global team of over 6000 pioneers unites hardware engineers, software engineers, data analysts, and more - all driven by a once-in-a-generation desire to unleash creativity and change the world. Job Opportunities Project Manager: Join the Central Engineering group team to Project Manage the FPGA and Emulation delivery for a number of emerging groundbreaking CSS and SOC products. Cambridge, United Kingdom - Program/Project Management Senior Performance Tools Engineer: Contribute to applications that help software engineers and hardware designers to understand and improve performance of workloads running on Arm based platforms. Cambridge, United Kingdom - Software Engineering Our Global Ecosystem With offices around the world, Arm is a global ecosystem of true diversity, innovation, and collaboration. Each of our offices provides unique opportunities, but whether you work in San Jose or Manchester, our core beliefs bring everyone together under one consistent culture. Life at Arm Culture at Arm Make an Impact We, not I. This belief is at the heart of Arm's company culture and it underscores the culture of collaboration alongside individual accountability in a supportive environment working together for the success of Arm. Across our entire ecosystem, we know that when you're able to be your most brilliant self, you can do great things. Read more Diversity, Equity & Inclusion At Arm, we're committed to inspiring revolutionary ideas in a diverse, equitable, and inclusive environment. Be your most brilliant self, and empower others, via various avenues for active participation - Employee Resource Groups (ERGs), Employee Communities, DEI working groups, and DEI Council. Read more Benefits Designed for You When our employees thrive, so does Arm. Because our teams are so remarkable, we offer remarkable benefits designed to nurture the professional and personal growth of the brilliant people building the future of computing. Read more
Dec 18, 2025
Full time
Arm is building the future of computing. From fueling the smartphone revolution to powering the world's fastest supercomputer, our technology is everywhere - including the biggest tech companies in the world and the next generation of innovators. Arm is at the epicenter of the world's largest computing ecosystem, positioned to power every technology revolution going forward by redefining the ways people live, work, play, and learn with sustainable and far-reaching positive impact. Brilliant people join Arm to solve the world's most complex technology problems. Building the future starts with a remarkable team who believe in humanity's incredible untapped potential that technology, built on Arm, can realize. Our ambitious global team of over 6000 pioneers unites hardware engineers, software engineers, data analysts, and more - all driven by a once-in-a-generation desire to unleash creativity and change the world. Job Opportunities Project Manager: Join the Central Engineering group team to Project Manage the FPGA and Emulation delivery for a number of emerging groundbreaking CSS and SOC products. Cambridge, United Kingdom - Program/Project Management Senior Performance Tools Engineer: Contribute to applications that help software engineers and hardware designers to understand and improve performance of workloads running on Arm based platforms. Cambridge, United Kingdom - Software Engineering Our Global Ecosystem With offices around the world, Arm is a global ecosystem of true diversity, innovation, and collaboration. Each of our offices provides unique opportunities, but whether you work in San Jose or Manchester, our core beliefs bring everyone together under one consistent culture. Life at Arm Culture at Arm Make an Impact We, not I. This belief is at the heart of Arm's company culture and it underscores the culture of collaboration alongside individual accountability in a supportive environment working together for the success of Arm. Across our entire ecosystem, we know that when you're able to be your most brilliant self, you can do great things. Read more Diversity, Equity & Inclusion At Arm, we're committed to inspiring revolutionary ideas in a diverse, equitable, and inclusive environment. Be your most brilliant self, and empower others, via various avenues for active participation - Employee Resource Groups (ERGs), Employee Communities, DEI working groups, and DEI Council. Read more Benefits Designed for You When our employees thrive, so does Arm. Because our teams are so remarkable, we offer remarkable benefits designed to nurture the professional and personal growth of the brilliant people building the future of computing. Read more
About The Role Engineered to Protect, thats our promise, we protect what matters - our nations, our waters, our land, our cities, our people, our environment, our world.A Systems Safety Engineer takes responsibility for pro-actively managing all necessary safety tasks and activities across a number of dedicated SEA product lines and defence projects. Safety Engineer will be based at either our Barnstaple, Beckington or Bristol site. This role allows for flexible working. The salary for this role is up to £60k, depending on experience. Whatyoullbedoing Responsible for the development of Safety Management Plans, Safety Case documentation, Risk identification and assessment, hazard log creation and maintenance, evidence gathering and requirements validation Responsible for ensuring safety practices are aligned with industry and customer requirements and that legislative and standards compliance is assessed and met across all applicable products and projects Utilising recognised and extant safety methods, technology and tools to ensure safety management throughout the development, delivery and overall life cycle of applicable products and projects, including Hazard Identification, Hazard and Risk Analysis and Risk Management Liaising with internal and external customers on all aspects of the product/project lifecycle whilst being actively engaged within the various Engineering (Sys Eng; hardware; software; security; ILS; HF; qualification; integration & system test) and Management teams Responsible for generating and presenting informative and accurate safety status at defined project and product development milestones for internal and external customers and representing SEA at key customer safety meetings About our company At SEA, we develop and deliver advanced solutions to make our world safer, cleaner and more efficient. We provide state-of-the-art applications for naval ship and fleet protection, and undersea surveillance systems. In-service across the globe, our systems deliver a rapid response to threats and system effectiveness and interoperation. Our systems support an ever-growing number of navies across the world, and we continue to bolster our already specialist, on-the-ground knowledge of key overseas markets. What we offer At our core, we encourage innovation, flexibility and out-of-the-box thinking to solve problems, so were always looking for talented, flexible, and creative people to bring their best to SEA. In return we offer generous rewards, a fantastic work/life balance, and excellent career and training opportunities for everyone who joins. Havea look atthe benefits we offer: Work life balance Hybrid/flexible working arrangements 25 days annual leave, plus buy and sell Up to 16 days flexi leave accrual Half day Fridays Reservists in theArmedForces receive special paid leave Family & wellbeing Private medical health insurance & Employee Assistance Program All Staff Bonus Group Pension Plan of up to 7% employer contribution Cycle to work scheme Wellbeing Centre Sports & Social activities Employee Discounts portal - online and in-store discounts, travel savings Life assurance policy Publication and recruitment bonus rewards Development opportunities, including LinkedIn learning Facilities & resources Electric vehicle charging points at all sites Private seated lunch areas Onsite bistro (Barnstaple office) and free hot and cold beverages Onsite showers and toiletries provision Free onsite parking Theskills you need Previous experience in a similar role Experience of producing Safety Management Plans and Safety Case documentation Experience of Conducting Risk identification and Hazard assessments Previous experience in Creating and maintenance of hazard logs maintenance, evidence gathering and requirements validation Ideally have experience working within a product/project safety management environment as part of a defence contractor and conversant with UK MOD ASEMS and Defence Standards 00-056 & 00-055. Experience with Mil Std 882 would also be advantageous Ideally be trained to Ship Safety Management Organisation (SSMO) level or equivalent Highly motivated to drive safety into each new development programme through pro-active requirements capture, be able to engage with the engineering teams by being enthusiastic to support early design reviews and being pragmatic where necessary to achieve shared goals You will be able to articulate safety arguments tailored to your audience(s) as well as provide comprehensive, clear and accurate technical safety documentation in line with contracted deliverables and timescales Join us and be part of something smaller - with500people in the UK and Canada - doing something bigger: protecting what matters. If youd like to know more, please give Kelly Thomas from our Talent Acquisition Team a call on . Or reach out to us on JBRP1_UKTJ
Dec 18, 2025
Full time
About The Role Engineered to Protect, thats our promise, we protect what matters - our nations, our waters, our land, our cities, our people, our environment, our world.A Systems Safety Engineer takes responsibility for pro-actively managing all necessary safety tasks and activities across a number of dedicated SEA product lines and defence projects. Safety Engineer will be based at either our Barnstaple, Beckington or Bristol site. This role allows for flexible working. The salary for this role is up to £60k, depending on experience. Whatyoullbedoing Responsible for the development of Safety Management Plans, Safety Case documentation, Risk identification and assessment, hazard log creation and maintenance, evidence gathering and requirements validation Responsible for ensuring safety practices are aligned with industry and customer requirements and that legislative and standards compliance is assessed and met across all applicable products and projects Utilising recognised and extant safety methods, technology and tools to ensure safety management throughout the development, delivery and overall life cycle of applicable products and projects, including Hazard Identification, Hazard and Risk Analysis and Risk Management Liaising with internal and external customers on all aspects of the product/project lifecycle whilst being actively engaged within the various Engineering (Sys Eng; hardware; software; security; ILS; HF; qualification; integration & system test) and Management teams Responsible for generating and presenting informative and accurate safety status at defined project and product development milestones for internal and external customers and representing SEA at key customer safety meetings About our company At SEA, we develop and deliver advanced solutions to make our world safer, cleaner and more efficient. We provide state-of-the-art applications for naval ship and fleet protection, and undersea surveillance systems. In-service across the globe, our systems deliver a rapid response to threats and system effectiveness and interoperation. Our systems support an ever-growing number of navies across the world, and we continue to bolster our already specialist, on-the-ground knowledge of key overseas markets. What we offer At our core, we encourage innovation, flexibility and out-of-the-box thinking to solve problems, so were always looking for talented, flexible, and creative people to bring their best to SEA. In return we offer generous rewards, a fantastic work/life balance, and excellent career and training opportunities for everyone who joins. Havea look atthe benefits we offer: Work life balance Hybrid/flexible working arrangements 25 days annual leave, plus buy and sell Up to 16 days flexi leave accrual Half day Fridays Reservists in theArmedForces receive special paid leave Family & wellbeing Private medical health insurance & Employee Assistance Program All Staff Bonus Group Pension Plan of up to 7% employer contribution Cycle to work scheme Wellbeing Centre Sports & Social activities Employee Discounts portal - online and in-store discounts, travel savings Life assurance policy Publication and recruitment bonus rewards Development opportunities, including LinkedIn learning Facilities & resources Electric vehicle charging points at all sites Private seated lunch areas Onsite bistro (Barnstaple office) and free hot and cold beverages Onsite showers and toiletries provision Free onsite parking Theskills you need Previous experience in a similar role Experience of producing Safety Management Plans and Safety Case documentation Experience of Conducting Risk identification and Hazard assessments Previous experience in Creating and maintenance of hazard logs maintenance, evidence gathering and requirements validation Ideally have experience working within a product/project safety management environment as part of a defence contractor and conversant with UK MOD ASEMS and Defence Standards 00-056 & 00-055. Experience with Mil Std 882 would also be advantageous Ideally be trained to Ship Safety Management Organisation (SSMO) level or equivalent Highly motivated to drive safety into each new development programme through pro-active requirements capture, be able to engage with the engineering teams by being enthusiastic to support early design reviews and being pragmatic where necessary to achieve shared goals You will be able to articulate safety arguments tailored to your audience(s) as well as provide comprehensive, clear and accurate technical safety documentation in line with contracted deliverables and timescales Join us and be part of something smaller - with500people in the UK and Canada - doing something bigger: protecting what matters. If youd like to know more, please give Kelly Thomas from our Talent Acquisition Team a call on . Or reach out to us on JBRP1_UKTJ
SEP2 Limited Per Hour Primary Function: The Project Delivery Engineer role will be responsible for service implementation of hardware installation and network/security configurations in a hands - on capacity . This role has a strong focus on being a customer facing technical engineer primarily focused on UK customers, with international service delivery as required . The role will involve regular travel and can be home-based or based in one of SEP2's offices for working days that are not spent on-site. Main Tasks: Delivering technical service excellence to customers over a variety of technology stacks, with a primary focusing on Check Point as a field engineer Is responsible for delivering implementation tasks, assigned by the project lead including but not limited to physical installation of equipment, power and network cabling, management configuration and licensing of product Can understand statement of work documentation created by SEP2 containing a set of project deliverables Will be available to travel out to customer site locations as required , including multi-day projects with overnight stopover , if required Is willing to take on new technologies and become effective in updating skill sets as the business needs evolve Is responsible for owning projects from the initial scoping call through to technical delivery and completion Can write effective statement of work documentation using SEP2 template tools with customisation as required per project The ability to troubleshoot complex network /security scenarios , resulting in either a resolution of the configuration on the to-be-installed device, or recommendations to the customer surrounding their wider network topology Contribute to learning and development by aiming to be Check Point Certified Master Elite (CCSM Elite) helping to demonstrate technical excellence with Check Point security technologies Be proficient in managing split time over concurrent technical projects with a focus on firewall solutions and clouds security applications Personal Qualities: Be self-driven to delivering technical success Be able to own, troubleshoot and resolve technical issues encountered during customer engagements Capable of managing personal and shared workloads within the team Capable of planning and managing a scheduling availability Capable of communicating at various levels within SEP2 and customers, both with technical and non-technical Qualifications & Experience: Have technical experience working with successfully delivering network firewall solutions to custom requirements A minimum of Check Point CCSE level certification Be willing to work towards attaining skills in other vendor solutions such as Fortinet or Palo Alto Essential: Will be SC cleared already, or must consent to having SC clearance vetting The candidate must hold a full UK clean driving license History: SEP2 started out in Leeds as an organisation built to add value and do business the right way. We've grown, we've developed, and we've evolved, we've taken on experts to expand our knowledge base and technical skills, building a portfolio of accreditations and we've developed important relationships with our vendors. SEP2 are an award-winning cyber-security specialist, whose success is built on five values: Passion People Powered Committed to Doing Good Every SEP2 colleague lives these values every day. We have a culture of passionate people who work as a team that will never leave a job incomplete. We believe in giving every member of our team responsibility. We nurture the desire to solve problems at the root cause. We encourage continuous improvement. We're here to beat the bad guys and we're here for the long-term.
Dec 18, 2025
Full time
SEP2 Limited Per Hour Primary Function: The Project Delivery Engineer role will be responsible for service implementation of hardware installation and network/security configurations in a hands - on capacity . This role has a strong focus on being a customer facing technical engineer primarily focused on UK customers, with international service delivery as required . The role will involve regular travel and can be home-based or based in one of SEP2's offices for working days that are not spent on-site. Main Tasks: Delivering technical service excellence to customers over a variety of technology stacks, with a primary focusing on Check Point as a field engineer Is responsible for delivering implementation tasks, assigned by the project lead including but not limited to physical installation of equipment, power and network cabling, management configuration and licensing of product Can understand statement of work documentation created by SEP2 containing a set of project deliverables Will be available to travel out to customer site locations as required , including multi-day projects with overnight stopover , if required Is willing to take on new technologies and become effective in updating skill sets as the business needs evolve Is responsible for owning projects from the initial scoping call through to technical delivery and completion Can write effective statement of work documentation using SEP2 template tools with customisation as required per project The ability to troubleshoot complex network /security scenarios , resulting in either a resolution of the configuration on the to-be-installed device, or recommendations to the customer surrounding their wider network topology Contribute to learning and development by aiming to be Check Point Certified Master Elite (CCSM Elite) helping to demonstrate technical excellence with Check Point security technologies Be proficient in managing split time over concurrent technical projects with a focus on firewall solutions and clouds security applications Personal Qualities: Be self-driven to delivering technical success Be able to own, troubleshoot and resolve technical issues encountered during customer engagements Capable of managing personal and shared workloads within the team Capable of planning and managing a scheduling availability Capable of communicating at various levels within SEP2 and customers, both with technical and non-technical Qualifications & Experience: Have technical experience working with successfully delivering network firewall solutions to custom requirements A minimum of Check Point CCSE level certification Be willing to work towards attaining skills in other vendor solutions such as Fortinet or Palo Alto Essential: Will be SC cleared already, or must consent to having SC clearance vetting The candidate must hold a full UK clean driving license History: SEP2 started out in Leeds as an organisation built to add value and do business the right way. We've grown, we've developed, and we've evolved, we've taken on experts to expand our knowledge base and technical skills, building a portfolio of accreditations and we've developed important relationships with our vendors. SEP2 are an award-winning cyber-security specialist, whose success is built on five values: Passion People Powered Committed to Doing Good Every SEP2 colleague lives these values every day. We have a culture of passionate people who work as a team that will never leave a job incomplete. We believe in giving every member of our team responsibility. We nurture the desire to solve problems at the root cause. We encourage continuous improvement. We're here to beat the bad guys and we're here for the long-term.
About Us: Kite Magnetics is a Melbourne-based clean energy company founded in 2022. We develop advanced materials that help make electric motors in EVs and other systems lighter, more efficient, and more sustainable. Our technology began as university research at Monash and is now moving into real world production with customers in the EV and clean energy sectors. We are a small but growing team combining engineering, manufacturing, and commercial expertise to take a complex physical product from lab to large scale production. This means our internal systems, processes, and data need to be strong, even as we move quickly. Joining Kite Magnetics now means helping to build the foundations of a high performing, well governed company that is aiming for global impact in the clean energy transition. About the Role: This role strengthens Kite Magnetics' internal operations, compliance, and commercial functions by building robust systems, enabling high quality administration and reporting, and supporting both business development and finance workflows. You will help create operational clarity and reduce administrative burden on the Chief of Staff and CEO, allowing them to focus on strategic growth, fundraising, and scale up activities. You will develop, implement, and maintain internal tools, systems, and processes that enable operational discipline across Kite Magnetics. Provide high quality administrative, financial, and commercial support to leadership; ensure strong documentation and compliance foundations (including ISO 9001 and ISO 27001 preparation); and support the Head of Business Development through customer engagement tracking, pipeline visibility, and market intelligence. You'll be a hands on role operator with excellent organisation, attention to detail, and a proactive approach to creating structure in a fast paced engineering heavy environment. Reporting to: Chief of Staff Location: Notting Hill, Victoria, Australia Hours: Permanent full time (38 hr/week) in person role Key Responsibilities: 1. Internal Operational Support Improve internal processes for planning, reporting, documentation, and information flow across functions. Support the Chief of Staff in preparing monthly and quarterly reporting packs for leadership and investors. Establish and maintain internal tools and digital systems that support consistent workflows and policy alignment. Coordinate operational tasks that support a safe, thriving, and well organised workplace. 2. Business Development & Commercial Support Collect, organise, and summarise data on target customers, competitors, supply chain dynamics, and relevant technology trends. Prepare structured research briefs and background materials that enable the Chief of Staff, CEO and Head of Business Development to conduct commercial analysis and strategic assessments. Maintain and continuously update a market intelligence repository, ensuring information is accurate, referenced, and easily accessible. Provide clearly formatted inputs (data tables, summaries, source lists) for TAM/SAM/SOM models, competitive landscape reviews, and go to market planning, noting that strategic interpretation is owned by the Chief of Staff. Support ad hoc research requests by gathering factual information, validating sources, and presenting findings in an organised and neutral manner. Support the Head of Business Development by maintaining accurate tracking of customer engagements, including meeting notes, next steps, follow up actions, legal documentation, and contract status. Assist with preparation of customer facing packs, data sheets, and documentation when required. Coordinate travel and logistics for investor roadshows and business development activities (CEO/CoS/BD). Manage and update the Company website as required and maintain frequent (at least once per month) posts on the Company social media sites. 3. Finance & Administration Support Assist with accounts payable/receivable workflows, expense tracking, and basic financial data preparation, coordinating with Finance as needed. Track and organise grant related documentation, R&D expenses, and reporting inputs for annual submissions. Maintain data quality, version control, and documentation integrity across financial and administrative systems. Ensure office related procurement (supplies, services, consumables) is well managed and documented, coordinating closely with the Procurement & Logistics Coordinator where responsibilities intersect. Manage office communications, including greeting visitors, answering phones, responding to emails, and directing inquiries as necessary. 4. Documentation and Data Management Organise and maintain digital and physical records for company documents, ensuring easy retrieval and correct version control. Support creation and maintenance of internal documentation including policies, registers, templates, workflows, and SOPs. Prepare reports and presentations for leadership, BD, and internal reviews as required. 5. Quality, Compliance & Information Security Systems Support development of internal processes aligned to ISO 9001, including documentation control, working with the Chief of Staff and senior engineers. Assist in establishing systems, access controls, and documentation structures needed for ISO 27001 information security readiness, working closely with IT providers and the Chief of Staff. Ensure compliance tools and registers remain accurate, current, and well maintained. 6. People, Safety and HR Systems Support Collaborate with the Chief of Staff on recruitment workflows, including job posting processes, scheduling, documentation, and candidate tracking. Improve onboarding and offboarding processes and maintain HR related systems including access control and asset allocation records. Maintain HRIS/KPI systems and support reporting on people metrics and operational KPIs. Support internal events, training sessions, and team building activities to foster a positive workplace culture. Work with OHS representatives to maintain incident and near miss registers and ensure safety documentation is up to date. Qualifications Bachelor's degree in Business, Operations Management, Industrial/Manufacturing Engineering, Commerce, or a related field. Preferred Exposure to quality systems (ISO 9001) or information security frameworks (ISO 27001). Experience with CRM or pipeline tracking tools (e.g. HubSpot, Salesforce, spreadsheets). Experience in startups, manufacturing, aerospace/automotive, hardware technology, or engineering adjacent environments. Capabilities & Experience 3-7 years experience in business operations, administration, commercial support, or compliance/system building roles. Ability to develop and maintain internal systems, documentation frameworks, and operational tools. Experience with financial or commercial analysis (cost tracking, budgeting support, market analysis). Strong communication, structuring, and documentation skills. High level of organisation and the ability to manage multiple concurrent priorities. Strong proficiency with Microsoft 365 and general comfort with digital tools and system adoption. Ability to work collaboratively with engineering, finance, and commercial functions. Measurement of Success (First 6 12 months) Improved visibility for leadership through timely reporting and structured internal documentation. A well maintained customer engagement tracking system with clear follow ups and prioritised BD pipeline. Delivery of high quality market intelligence briefs that support strategic decisions. Smooth finance administration workflows with end of month processes closed out reliably. Operational and compliance systems (ISO 9001/27001 readiness) implemented or significantly progressed. A well organised office environment with strong administrative systems supporting scaling operations. Personal Attributes Detail oriented and structured in organising information and processes. Curious, proactive, and able to improve systems rather than maintain the status quo. Inclusive and collaborative style with strong interpersonal skills. Honest, responsible, and able to maintain confidentiality. Comfortable working in a fast paced, engineering heavy startup environment. Comfort with ambiguity, shifting priorities, and working in a fast paced start up environment. Benefits Competitive salary of $110,000 + statutory superannuation Opportunity to join Employee Stock Ownership Plan (ESOP) post probation. Collaborative and inclusive work environment Flexible working hours (6:30 to 9:30 am start with corresponding end times) Kite Magnetics is an equal opportunity and equal outcome employer. We celebrate you and the diversity you bring and are committed to creating an inclusive and welcoming environment for all employees, suppliers, and customers.
Dec 18, 2025
Full time
About Us: Kite Magnetics is a Melbourne-based clean energy company founded in 2022. We develop advanced materials that help make electric motors in EVs and other systems lighter, more efficient, and more sustainable. Our technology began as university research at Monash and is now moving into real world production with customers in the EV and clean energy sectors. We are a small but growing team combining engineering, manufacturing, and commercial expertise to take a complex physical product from lab to large scale production. This means our internal systems, processes, and data need to be strong, even as we move quickly. Joining Kite Magnetics now means helping to build the foundations of a high performing, well governed company that is aiming for global impact in the clean energy transition. About the Role: This role strengthens Kite Magnetics' internal operations, compliance, and commercial functions by building robust systems, enabling high quality administration and reporting, and supporting both business development and finance workflows. You will help create operational clarity and reduce administrative burden on the Chief of Staff and CEO, allowing them to focus on strategic growth, fundraising, and scale up activities. You will develop, implement, and maintain internal tools, systems, and processes that enable operational discipline across Kite Magnetics. Provide high quality administrative, financial, and commercial support to leadership; ensure strong documentation and compliance foundations (including ISO 9001 and ISO 27001 preparation); and support the Head of Business Development through customer engagement tracking, pipeline visibility, and market intelligence. You'll be a hands on role operator with excellent organisation, attention to detail, and a proactive approach to creating structure in a fast paced engineering heavy environment. Reporting to: Chief of Staff Location: Notting Hill, Victoria, Australia Hours: Permanent full time (38 hr/week) in person role Key Responsibilities: 1. Internal Operational Support Improve internal processes for planning, reporting, documentation, and information flow across functions. Support the Chief of Staff in preparing monthly and quarterly reporting packs for leadership and investors. Establish and maintain internal tools and digital systems that support consistent workflows and policy alignment. Coordinate operational tasks that support a safe, thriving, and well organised workplace. 2. Business Development & Commercial Support Collect, organise, and summarise data on target customers, competitors, supply chain dynamics, and relevant technology trends. Prepare structured research briefs and background materials that enable the Chief of Staff, CEO and Head of Business Development to conduct commercial analysis and strategic assessments. Maintain and continuously update a market intelligence repository, ensuring information is accurate, referenced, and easily accessible. Provide clearly formatted inputs (data tables, summaries, source lists) for TAM/SAM/SOM models, competitive landscape reviews, and go to market planning, noting that strategic interpretation is owned by the Chief of Staff. Support ad hoc research requests by gathering factual information, validating sources, and presenting findings in an organised and neutral manner. Support the Head of Business Development by maintaining accurate tracking of customer engagements, including meeting notes, next steps, follow up actions, legal documentation, and contract status. Assist with preparation of customer facing packs, data sheets, and documentation when required. Coordinate travel and logistics for investor roadshows and business development activities (CEO/CoS/BD). Manage and update the Company website as required and maintain frequent (at least once per month) posts on the Company social media sites. 3. Finance & Administration Support Assist with accounts payable/receivable workflows, expense tracking, and basic financial data preparation, coordinating with Finance as needed. Track and organise grant related documentation, R&D expenses, and reporting inputs for annual submissions. Maintain data quality, version control, and documentation integrity across financial and administrative systems. Ensure office related procurement (supplies, services, consumables) is well managed and documented, coordinating closely with the Procurement & Logistics Coordinator where responsibilities intersect. Manage office communications, including greeting visitors, answering phones, responding to emails, and directing inquiries as necessary. 4. Documentation and Data Management Organise and maintain digital and physical records for company documents, ensuring easy retrieval and correct version control. Support creation and maintenance of internal documentation including policies, registers, templates, workflows, and SOPs. Prepare reports and presentations for leadership, BD, and internal reviews as required. 5. Quality, Compliance & Information Security Systems Support development of internal processes aligned to ISO 9001, including documentation control, working with the Chief of Staff and senior engineers. Assist in establishing systems, access controls, and documentation structures needed for ISO 27001 information security readiness, working closely with IT providers and the Chief of Staff. Ensure compliance tools and registers remain accurate, current, and well maintained. 6. People, Safety and HR Systems Support Collaborate with the Chief of Staff on recruitment workflows, including job posting processes, scheduling, documentation, and candidate tracking. Improve onboarding and offboarding processes and maintain HR related systems including access control and asset allocation records. Maintain HRIS/KPI systems and support reporting on people metrics and operational KPIs. Support internal events, training sessions, and team building activities to foster a positive workplace culture. Work with OHS representatives to maintain incident and near miss registers and ensure safety documentation is up to date. Qualifications Bachelor's degree in Business, Operations Management, Industrial/Manufacturing Engineering, Commerce, or a related field. Preferred Exposure to quality systems (ISO 9001) or information security frameworks (ISO 27001). Experience with CRM or pipeline tracking tools (e.g. HubSpot, Salesforce, spreadsheets). Experience in startups, manufacturing, aerospace/automotive, hardware technology, or engineering adjacent environments. Capabilities & Experience 3-7 years experience in business operations, administration, commercial support, or compliance/system building roles. Ability to develop and maintain internal systems, documentation frameworks, and operational tools. Experience with financial or commercial analysis (cost tracking, budgeting support, market analysis). Strong communication, structuring, and documentation skills. High level of organisation and the ability to manage multiple concurrent priorities. Strong proficiency with Microsoft 365 and general comfort with digital tools and system adoption. Ability to work collaboratively with engineering, finance, and commercial functions. Measurement of Success (First 6 12 months) Improved visibility for leadership through timely reporting and structured internal documentation. A well maintained customer engagement tracking system with clear follow ups and prioritised BD pipeline. Delivery of high quality market intelligence briefs that support strategic decisions. Smooth finance administration workflows with end of month processes closed out reliably. Operational and compliance systems (ISO 9001/27001 readiness) implemented or significantly progressed. A well organised office environment with strong administrative systems supporting scaling operations. Personal Attributes Detail oriented and structured in organising information and processes. Curious, proactive, and able to improve systems rather than maintain the status quo. Inclusive and collaborative style with strong interpersonal skills. Honest, responsible, and able to maintain confidentiality. Comfortable working in a fast paced, engineering heavy startup environment. Comfort with ambiguity, shifting priorities, and working in a fast paced start up environment. Benefits Competitive salary of $110,000 + statutory superannuation Opportunity to join Employee Stock Ownership Plan (ESOP) post probation. Collaborative and inclusive work environment Flexible working hours (6:30 to 9:30 am start with corresponding end times) Kite Magnetics is an equal opportunity and equal outcome employer. We celebrate you and the diversity you bring and are committed to creating an inclusive and welcoming environment for all employees, suppliers, and customers.
Background The world around us is experiencing significant change, the greatest in generations. At Motion Applied, we're accelerating the response to that change. Our vision is that our people and technologies willpioneer a better future. Our mission is to achieve breakthroughs in performance. We're at the cutting edge of innovation in industries including automotive transportation and motorsport. We create solutions that drive efficiency and cost-effectiveness. We want to help to reduce the carbon footprint and become more sustainable. Our focus is on electrification and telemetry, control and analytics. To deliver efficient lightweight electric powertrain and vehicle development; motorsport solutions that make series more sustainable and efficient; reliable connectivity solutions for transportation and insightful analytics and monitoring of transport fleets. By applying our expertise, we deliver real benefits andpioneer a better future. Position Overview We are seeking a talented QA Engineer to join our dynamic engineering team. You will play a crucial role in ensuring the quality and reliability of our advanced technology solutions, contributing to projects that span motorsport telemetry systems, automotive innovations, and vehicle communications for mass transport platforms. This role involves close collaboration with developers, QAs, and product owners to uphold high quality standards and continuously improve testing practices, reporting to QA Lead. We welcome candidates with strong testing expertise and a passion for quality. Key Responsibilities Test Planning & Design Review feature requirements, technical specifications, and user stories to understand scope. Identify test conditions using structured design techniques (e.g. boundary value analysis, equivalence partitioning). Write and review test cases for functional, non functional, edge cases, and user workflows. Ensure traceability between requirements, tests, and defects. Test Execution Execute manual and/or automated tests for APIs, UI, firmware, and embedded systems. Conduct exploratory testing to uncover unanticipated issues. Re test resolved defects and validate change impact. Log detailed defects with replication steps, logs, and environment details. Environment & Data Preparation Set up local or remote test environments (e.g. simulation rigs, software environments). Provision or request specific test data configurations. Ensure test setups match the test plan (e.g. firmware version, hardware variant). Continuous Improvement & Documentation Review test failures and identify improvement areas (e.g. missing checks, better mocks). Propose changes to test design, coverage, or testability practices. Contribute to documentation including test plans, execution logs, and regression summaries. Sprint Activities & Collaboration Attend sprint planning, backlog refinement, and daily stand ups. Collaborate with developers, analysts, and product owners to clarify requirements. Estimate testing effort and participate in risk based test planning. Represent QA within cross functional product squads. Defect Management & Reporting Log and triage defects in Jira. Work with developers to reproduce and troubleshoot issues. Update test metrics dashboards (pass/fail, blocked, untested cases). Required Qualifications Technical Skills Bachelor's degree in engineering, Computer Science, or related technical field. 4+ years of experience in software quality assurance and testing. Experience with automated testing tools (e.g. Selenium WebDriver, Robot Framework, Python). Strong experience in manual testing across software, hardware, and embedded systems. Familiarity with test management tools (e.g. qTest, Jira). Strong Windows and Linux (SSH) skills. Understanding of networking concepts (Wi Fi, POE, Ethernet). Experience with backend testing and API validation. Knowledge of Agile methodologies and CI/CD practices. Professional Skills Excellent analytical and problem solving abilities. Strong attention to detail and a systematic approach to testing. Effective communication skills for documentation and cross team collaboration. Ability to work in fast paced, deadline driven environments. Commitment to continuous learning and improvement. Desirable Skills Familiarity with cloud platforms and containerisation technologies. Testing on different browsers and devices Understanding of hardware in the loop (HIL) testing concepts. Experience with SQL, shell scripting (e.g. Bash), and tools like RabbitMQ, Icinga, Influx. ISTQB certification or equivalent. Experience with Jira. AWS and configuration management tools (e.g. Git). Familiarity with mobile communication technologies (3G, 4G, 5G, LTE). What we can offer you In return for everything you bring to the table, we can ensure an exciting, challenging role in a dynamic business surrounded by some of the best people in their respective fields. At Applied we firmly believe it'sthe relationships and friendships we create while working that make us special.We'realso aware that the world is changing and we are part of that change. We all want and need different things from our work and home lives, so, if you have commitments outside of work,we'reopen to talking through flexible working options that work for you and us. Annual leave (25 days + bank holidays, pro rated for part time colleagues). Enhanced Company Maternity, Paternity and Adoption leave and pay. Flexible working policies, including Hybrid Working. Life assurance to the value of 4 times base salary Opportunity to join the Applied Pension Plan Company funded individual private healthcare with the opportunity to extend to partner or spouse and/or dependents at a discounted rate. Electric car scheme - opportunity to drive a brand new car in a more affordable way through this salary sacrifice scheme. Employees are eligible to join the scheme after successful competition of their probationary period. Who we are Motion Applied (formerly McLaren Applied) are a medium sized tech firm spun out of McLaren Group. We're looking for people who will thrive in a non hierarchical, growth orientated company, self starters who are flexible and somewhat entrepreneurial in their approach. Applied are committed to Diversity, Equality and Inclusion (DEI) and promote DEI in all we do. McLaren Applied are also members of the UK Government Disability Confident Scheme
Dec 18, 2025
Full time
Background The world around us is experiencing significant change, the greatest in generations. At Motion Applied, we're accelerating the response to that change. Our vision is that our people and technologies willpioneer a better future. Our mission is to achieve breakthroughs in performance. We're at the cutting edge of innovation in industries including automotive transportation and motorsport. We create solutions that drive efficiency and cost-effectiveness. We want to help to reduce the carbon footprint and become more sustainable. Our focus is on electrification and telemetry, control and analytics. To deliver efficient lightweight electric powertrain and vehicle development; motorsport solutions that make series more sustainable and efficient; reliable connectivity solutions for transportation and insightful analytics and monitoring of transport fleets. By applying our expertise, we deliver real benefits andpioneer a better future. Position Overview We are seeking a talented QA Engineer to join our dynamic engineering team. You will play a crucial role in ensuring the quality and reliability of our advanced technology solutions, contributing to projects that span motorsport telemetry systems, automotive innovations, and vehicle communications for mass transport platforms. This role involves close collaboration with developers, QAs, and product owners to uphold high quality standards and continuously improve testing practices, reporting to QA Lead. We welcome candidates with strong testing expertise and a passion for quality. Key Responsibilities Test Planning & Design Review feature requirements, technical specifications, and user stories to understand scope. Identify test conditions using structured design techniques (e.g. boundary value analysis, equivalence partitioning). Write and review test cases for functional, non functional, edge cases, and user workflows. Ensure traceability between requirements, tests, and defects. Test Execution Execute manual and/or automated tests for APIs, UI, firmware, and embedded systems. Conduct exploratory testing to uncover unanticipated issues. Re test resolved defects and validate change impact. Log detailed defects with replication steps, logs, and environment details. Environment & Data Preparation Set up local or remote test environments (e.g. simulation rigs, software environments). Provision or request specific test data configurations. Ensure test setups match the test plan (e.g. firmware version, hardware variant). Continuous Improvement & Documentation Review test failures and identify improvement areas (e.g. missing checks, better mocks). Propose changes to test design, coverage, or testability practices. Contribute to documentation including test plans, execution logs, and regression summaries. Sprint Activities & Collaboration Attend sprint planning, backlog refinement, and daily stand ups. Collaborate with developers, analysts, and product owners to clarify requirements. Estimate testing effort and participate in risk based test planning. Represent QA within cross functional product squads. Defect Management & Reporting Log and triage defects in Jira. Work with developers to reproduce and troubleshoot issues. Update test metrics dashboards (pass/fail, blocked, untested cases). Required Qualifications Technical Skills Bachelor's degree in engineering, Computer Science, or related technical field. 4+ years of experience in software quality assurance and testing. Experience with automated testing tools (e.g. Selenium WebDriver, Robot Framework, Python). Strong experience in manual testing across software, hardware, and embedded systems. Familiarity with test management tools (e.g. qTest, Jira). Strong Windows and Linux (SSH) skills. Understanding of networking concepts (Wi Fi, POE, Ethernet). Experience with backend testing and API validation. Knowledge of Agile methodologies and CI/CD practices. Professional Skills Excellent analytical and problem solving abilities. Strong attention to detail and a systematic approach to testing. Effective communication skills for documentation and cross team collaboration. Ability to work in fast paced, deadline driven environments. Commitment to continuous learning and improvement. Desirable Skills Familiarity with cloud platforms and containerisation technologies. Testing on different browsers and devices Understanding of hardware in the loop (HIL) testing concepts. Experience with SQL, shell scripting (e.g. Bash), and tools like RabbitMQ, Icinga, Influx. ISTQB certification or equivalent. Experience with Jira. AWS and configuration management tools (e.g. Git). Familiarity with mobile communication technologies (3G, 4G, 5G, LTE). What we can offer you In return for everything you bring to the table, we can ensure an exciting, challenging role in a dynamic business surrounded by some of the best people in their respective fields. At Applied we firmly believe it'sthe relationships and friendships we create while working that make us special.We'realso aware that the world is changing and we are part of that change. We all want and need different things from our work and home lives, so, if you have commitments outside of work,we'reopen to talking through flexible working options that work for you and us. Annual leave (25 days + bank holidays, pro rated for part time colleagues). Enhanced Company Maternity, Paternity and Adoption leave and pay. Flexible working policies, including Hybrid Working. Life assurance to the value of 4 times base salary Opportunity to join the Applied Pension Plan Company funded individual private healthcare with the opportunity to extend to partner or spouse and/or dependents at a discounted rate. Electric car scheme - opportunity to drive a brand new car in a more affordable way through this salary sacrifice scheme. Employees are eligible to join the scheme after successful competition of their probationary period. Who we are Motion Applied (formerly McLaren Applied) are a medium sized tech firm spun out of McLaren Group. We're looking for people who will thrive in a non hierarchical, growth orientated company, self starters who are flexible and somewhat entrepreneurial in their approach. Applied are committed to Diversity, Equality and Inclusion (DEI) and promote DEI in all we do. McLaren Applied are also members of the UK Government Disability Confident Scheme
VoCoVo specialises in innovative communication solutions tailored for businesses, particularly within the retail sector. Our flagship products are designed to create a connected store experience, facilitating seamless communication among retail staff to enhance efficiency and elevate customer service. We empower teams to collaborate effortlessly and achieve their retail goals. With over 250,000 users across more than 10,000 locations in 21+ countries, and recognition as one of the top 100 best small-to-medium size businesses to work for, join us on our journey! Please note, to apply for this position you must be based in the UK and have the legal right to work in the UK. Role Overview As User Experience (UX) Lead, you will report to our Global Product Director and play a key role in shaping and elevating the User Experience function at VoCoVo, championing a user centric mindset across our product ecosystem. You'll play a pivotal role in ensuring VoCoVo continues to set the standard in voice communication technology, delivering solutions that feel intuitive, seamless and genuinely delightful for the people who use them every day. You'll be energised by the chance to build, influence and deliver world class experiences at scale. This is a hybrid position with potential travel up to three times per week, led by customer needs. This may include attending customer workshops, visiting stores or participating in onsite sessions. We're looking for someone who is able to meet with our core team once per week in our Cheltenham or Oxfordshire (Shipton under Wychwood) offices, with the additional ability to travel for the aforementioned customer workshops, store visits or onsite sessions. What we're looking for We're looking for someone who brings both expertise and passion to the craft of user experience. You'll ideally have: Significant experience in a senior or lead UX role, supported by a portfolio of work. Experience in the leadership and growth of a team through mentorship, guidance and line management. Excellent communication skills, with the ability to tell a compelling story and advocate for UX best practice in a way that resonates with different audiences. Confidence presenting and clearly articulating ideas, insights and design decisions. Previous experience defining, shaping and communicating a clear UX vision and strategy. A deep understanding of User Centred Design principles, including user research, product and content design, service design and accessibility standards. A creative and innovative mindset, with the ability to solve complex problems with solutions that feel simple and intuitive. The ability to frame a problem, understand user needs and translate them into experiences that enhance satisfaction and engagement. Proficiency with modern design tools (e.g. Figma) and experience developing design guidelines. Proficiency in the design of responsive web applications and/or digital platforms. The ability to research and evaluate markets and competitor landscapes. Strong experience gathering, interpreting and applying research and data to uncover meaningful customer insights. The know how to measure and demonstrate the success of a product or feature. Exposure to cross functional ways of working and the ability to embed design led principles and methodologies. Nice to have skills Experience working with hardware/software centric solutions and exposure to hardware design. A degree in a UX design related field. Experience working in a scale up environment, utilising Agile or Lean methodologies. What you'll do Lead, champion and position the UX function to further drive VoCoVo on our journey to User Centred Design. Define, shape and communicate the vision and strategy for UX and design at VoCoVo. Foster, encourage and champion a strong problem solving attitude through creativity and innovation within the UX team. Develop strong and meaningful relationships to promote excellent collaboration cross functionally. Partner closely with Product, Engineering and all teams across the business to promote design excellence and best practice. Conduct and deliver in depth customer, competitor and market research, providing analysis and insights. Produce high quality documentation and designs which can be presented clearly and compellingly at all levels. Passionately drive our vision to empower people to make the right products, at the right time, for the right purpose. Cultivate and champion a culture of curiosity, encouraging everyone to fully understand our customers, their users, their problems and their needs. Line manage a Product Designer, inspiring and enabling them to produce high quality, innovative, user centric design work (this position will be recruited following the appointment of the UX Lead). What does success look like? You will lead, guide and inspire the design team to ensure that products and services are being developed based on user centric concepts and evidenced by best in class research and design principles. Definition of design guidelines and adoption of a design system to promote standards and best practice will be a fundamental measure of success for this role. Salary Salary range: £75,000 - £85,000 Benefits 25 Days Holiday + Bank Holidays (increases with years of service) Option to buy or sell 5 days holiday each year Sick Pay - 8 weeks full pay, 4 weeks half pay Life Assurance - (4 times basic pay) Private Medical Insurance Employee Assistance Programmes (EAP) Cycle 2 Work Scheme Electric car green salary sacrifice scheme Enhanced Maternity & Paternity package Child Care Scheme Training & development opportunities Company organised events Pension (Royal London Group) 5% employer contribution matched Apple MacBook, Wireless Magic Mouse and Keyboard, monitor and headphones Diversity and Inclusion At VoCoVo, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued, respected, and empowered to thrive. We welcome applications from individuals of all backgrounds and experiences. Our commitment is to create an environment that champions equity, innovation, and collaboration, ensuring all team members can flourish. Join us in shaping the future together. We are also committed to ensuring an inclusive recruitment process, so please let us know if you need any reasonable adjustments at any stage. Company Values VALUED - Our colleagues, customers, and stakeholders are valued; treated with respect, empathy, and operate with honesty and integrity ONE TEAM - Collaboration of all for VoCoVo's happiness and success INNOVATION - Our products are constantly evolving to tackle the pain points of retailers across the globe CUSTOMER FOCUSED - Our customers love VoCoVo at every level, every interaction with us is frictionless, and we are integral to their operations EMPOWERED - Our people are empowered to do the right thing and make decisions without loads of red tape If you feel this could be the right fit, apply now!
Dec 18, 2025
Full time
VoCoVo specialises in innovative communication solutions tailored for businesses, particularly within the retail sector. Our flagship products are designed to create a connected store experience, facilitating seamless communication among retail staff to enhance efficiency and elevate customer service. We empower teams to collaborate effortlessly and achieve their retail goals. With over 250,000 users across more than 10,000 locations in 21+ countries, and recognition as one of the top 100 best small-to-medium size businesses to work for, join us on our journey! Please note, to apply for this position you must be based in the UK and have the legal right to work in the UK. Role Overview As User Experience (UX) Lead, you will report to our Global Product Director and play a key role in shaping and elevating the User Experience function at VoCoVo, championing a user centric mindset across our product ecosystem. You'll play a pivotal role in ensuring VoCoVo continues to set the standard in voice communication technology, delivering solutions that feel intuitive, seamless and genuinely delightful for the people who use them every day. You'll be energised by the chance to build, influence and deliver world class experiences at scale. This is a hybrid position with potential travel up to three times per week, led by customer needs. This may include attending customer workshops, visiting stores or participating in onsite sessions. We're looking for someone who is able to meet with our core team once per week in our Cheltenham or Oxfordshire (Shipton under Wychwood) offices, with the additional ability to travel for the aforementioned customer workshops, store visits or onsite sessions. What we're looking for We're looking for someone who brings both expertise and passion to the craft of user experience. You'll ideally have: Significant experience in a senior or lead UX role, supported by a portfolio of work. Experience in the leadership and growth of a team through mentorship, guidance and line management. Excellent communication skills, with the ability to tell a compelling story and advocate for UX best practice in a way that resonates with different audiences. Confidence presenting and clearly articulating ideas, insights and design decisions. Previous experience defining, shaping and communicating a clear UX vision and strategy. A deep understanding of User Centred Design principles, including user research, product and content design, service design and accessibility standards. A creative and innovative mindset, with the ability to solve complex problems with solutions that feel simple and intuitive. The ability to frame a problem, understand user needs and translate them into experiences that enhance satisfaction and engagement. Proficiency with modern design tools (e.g. Figma) and experience developing design guidelines. Proficiency in the design of responsive web applications and/or digital platforms. The ability to research and evaluate markets and competitor landscapes. Strong experience gathering, interpreting and applying research and data to uncover meaningful customer insights. The know how to measure and demonstrate the success of a product or feature. Exposure to cross functional ways of working and the ability to embed design led principles and methodologies. Nice to have skills Experience working with hardware/software centric solutions and exposure to hardware design. A degree in a UX design related field. Experience working in a scale up environment, utilising Agile or Lean methodologies. What you'll do Lead, champion and position the UX function to further drive VoCoVo on our journey to User Centred Design. Define, shape and communicate the vision and strategy for UX and design at VoCoVo. Foster, encourage and champion a strong problem solving attitude through creativity and innovation within the UX team. Develop strong and meaningful relationships to promote excellent collaboration cross functionally. Partner closely with Product, Engineering and all teams across the business to promote design excellence and best practice. Conduct and deliver in depth customer, competitor and market research, providing analysis and insights. Produce high quality documentation and designs which can be presented clearly and compellingly at all levels. Passionately drive our vision to empower people to make the right products, at the right time, for the right purpose. Cultivate and champion a culture of curiosity, encouraging everyone to fully understand our customers, their users, their problems and their needs. Line manage a Product Designer, inspiring and enabling them to produce high quality, innovative, user centric design work (this position will be recruited following the appointment of the UX Lead). What does success look like? You will lead, guide and inspire the design team to ensure that products and services are being developed based on user centric concepts and evidenced by best in class research and design principles. Definition of design guidelines and adoption of a design system to promote standards and best practice will be a fundamental measure of success for this role. Salary Salary range: £75,000 - £85,000 Benefits 25 Days Holiday + Bank Holidays (increases with years of service) Option to buy or sell 5 days holiday each year Sick Pay - 8 weeks full pay, 4 weeks half pay Life Assurance - (4 times basic pay) Private Medical Insurance Employee Assistance Programmes (EAP) Cycle 2 Work Scheme Electric car green salary sacrifice scheme Enhanced Maternity & Paternity package Child Care Scheme Training & development opportunities Company organised events Pension (Royal London Group) 5% employer contribution matched Apple MacBook, Wireless Magic Mouse and Keyboard, monitor and headphones Diversity and Inclusion At VoCoVo, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued, respected, and empowered to thrive. We welcome applications from individuals of all backgrounds and experiences. Our commitment is to create an environment that champions equity, innovation, and collaboration, ensuring all team members can flourish. Join us in shaping the future together. We are also committed to ensuring an inclusive recruitment process, so please let us know if you need any reasonable adjustments at any stage. Company Values VALUED - Our colleagues, customers, and stakeholders are valued; treated with respect, empathy, and operate with honesty and integrity ONE TEAM - Collaboration of all for VoCoVo's happiness and success INNOVATION - Our products are constantly evolving to tackle the pain points of retailers across the globe CUSTOMER FOCUSED - Our customers love VoCoVo at every level, every interaction with us is frictionless, and we are integral to their operations EMPOWERED - Our people are empowered to do the right thing and make decisions without loads of red tape If you feel this could be the right fit, apply now!
To join our dynamic, professional team, review our list of jobs below to find the one that is the perfect fit for you. If none of these are right for you right now, submit your application to the general consideration posting. Information Systems Security Manager (ISSM) Subject Matter Expert Job Title: Information Systems Security Manager (ISSM) Subject Matter Expert Job Description: Sumaria Systems is seeking an Information System Security Manager (ISSM) to ensure system and application deliverables meet all required cyber security policies and regulations for the Technical Advisory and Assistance Services (TAAS) program at Hanscom AFB. This is a full-time position. ISSM SME responsibilities include, but are not limited to: Manage the system/application Assessment and Authorization (A&A) efforts, to include assessing and guiding the quality and completeness of A&A activities, tasks, and resulting artifacts mandated by governing DoD and Department of the Air Force policies (i.e., RMF). Develop and conduct a Continuous Monitoring plan in support of A&A activities to maintain ongoing awareness of cybersecurity, vulnerabilities, and threats to facilitate risk-based decision making. Maintain and report system assessment and authorization status and issues in accordance with DoD Component guidance. Participate in meetings/teleconferences, change control boards (CCBs) and working groups (WGs) to ensure the continued alignment of cybersecurity requirements in the technical baselines, the system security architecture, information flows, design, and the security controls. Evaluate system sources of changes such as Deficiency Reports (DRs), Problem Reports (PRs), Change Requests/Proposals (CRs/CPs), and AF Form 1067s; provide inputs to the root cause analysis reporting and the formulation of recommended solution from alternatives; determine the security impacts of proposed or actual changes to the system, environment, threats, and vulnerabilities; and if any, document in written reports the changes/revisions to the system's RMF artifacts. Review and provide inputs to modification packages, program/system documents and support agreements updates, and communications and network infrastructure upgrades to ensure proper cybersecurity configuration modification management; implementation of technical, managerial, operational requirements; and support requirements (e.g. planning, testing, test infrastructure, documentation, training, etc.) are identified. Review system test plans and test results and if necessary, observe system testing for security control implementation IAW cybersecurity policies, guidance, and plan. Document findings in a report. Perform security impact analysis on any system change and appropriately prepare letters of assurance, security impact letters, and risk assessment letters to include exceptions, deviations, or waivers to cybersecurity requirements when applicable. Continuously monitor intelligence and open-source information for vulnerabilities affecting AFNWC/NCL systems, assess risk, and provide POA&M recommendations to ISSM and PM as required. Act as the primary cybersecurity technical advisor to Program Management and System Engineers for systems under their purview. Coordinate Trusted Systems and Networks (TSN) and Supply Chain Risk Management (SCRM) evaluation of program information, software, and hardware throughout the program life cycle. Ensure that cybersecurity-related events or configuration changes that may impact systems authorization or security posture are formally reported to the AO and other affected parties, such as IOs and stewards and AOs of interconnected DoD ISs. Ensure that cybersecurity inspections, tests, and reviews are synchronized and coordinated with affected parties and organizations. Perform cybersecurity inspections, tests, and reviews. Ensure ISSMs are appointed in writing and provide oversight to ensure they are following established cybersecurity policies and procedures. Ensure that Information and System Owners associated with DoD information received, processed, stored, displayed, or transmitted on each system are identified to establish accountability, access approvals, and special handling requirements. Maintain a repository for all organizational or system-level cybersecurity-related documentation. Ensure implementation of IS security measures and procedures including reporting incidents to the appropriate reporting chains and coordinating system-level responses to unauthorized disclosures in accordance with DoD Manual 5200.01, Volume 3 for classified information or DoD Manual 5200.01, Volume 4 for Controlled Unclassified Information (CUI), respectively. Ensure handling of possible or actual data spills of classified information resident in ISs, are conducted in accordance with DoD 5200.01, Volume 3. Ensure the secure configuration and approval of IT below the system level (i.e., products and IT services) in accordance with applicable guidance prior to acceptance into or connection to a DoD IS or PIT system. Author, monitor, and record system information in applicable databases. Prepare and record system, security status, and portfolio management information into the Air Force Information Technology Investment Portfolio Suite (referred to as ITIPS) for Federal Information Security Management Act (FISMA); Security, Interoperability, Supportability, Sustainability, Usability (SISSU); Clinger Cohen Act; and other statutory compliance. Author, review, certify, and/or maintain security management plans and RMF package artifacts including but not limited to: RMF Implementation Plans, System Security Management Plans, Information Support Plans, Program Protection Plans (PPPs), Security Risk Analyses, Security Vulnerability and Countermeasure Analyses, Vulnerability Management Plans, Common Control Packages, Security Concepts of Operations, Operational Security (OPSEC) Plans, Authority-to-Connect guest system packages, and other system/network security related documents. Prepare, maintain, and submit a monthly report that captures the status of each A&A package to include an integrated schedule capable of showing high-level views of all packages and have the ability to delve in-depth into individual packages. Items to be addressed shall include: Authorization Status, RMF Progress, PoA&M Status, FISMA Compliance, Delivery of Documentation and Artifacts, Status of Incomplete items, Completed or Upcoming Reviews, Open Actions and Status, and Key Schedule Milestones. Support and assist external teams in the evaluation of systems Cybersecurity posture to include teams performing non-regular cyber tests, war-games, cyber penetration tests, and cyber studies conducted by the NSA, DISA, Air Force Audit Agency, or other organizations. Support the development, coordination, and implementation of cybersecurity-related special projects and taskers, e.g., Defensive Cyber Operations (DCO), Higher Headquarter requests, Notice to Airmen (NOTAMs), Technical Change Orders (TCOs), System Program Office (SPO), 16th AF, USSTRATCOM, USCYBERCOM, SAF/A6, SpOC/S6, AFGSC/A6, 460 Space Wing, and AFNWC/NC efforts. For each system, maintain a current software bill of materials that contains the elements identified in the National Telecommunications and Information Administration publication "The Minimum Elements for a Software Bill of Materials", July 12, 2021. Shall meet the Advanced level qualification requirements for Information System Security Manager (722) or Vulnerability Assessment Analyst (541) as outlined in DoD Cyber Workforce Framework - DoDI 8140.01, DoDI 8140.02, and DoDM 8140.03. Perform Information Systems Security Management (722) and Vulnerability Assessment Analyst (541) Core/Additional Tasks and meet the KSAs as outlined in DoD Cyber Workforce Framework - DoDI 8140.01, DoDI 8140.02, and DoDM 8140.03. Required Skills/Education: Bachelor's degree in a related field. Must hold one of the following certifications: CISSP, CISM, GSLC, or CCISO. Experience with the certification and accreditation process. Significant experience in vulnerability scanning and analysis, including the use of automated tools and vulnerability management systems. Knowledge of intrusion prevention and network access control tools/systems. Understanding of system audit principles and security risk assessment. Strong understanding of security policy advocated by the U.S. Government including the Department of Defense and appropriate civil agencies, e.g., NIST. Able to perform work that involves ensuring the confidentiality, integrity, and availability of systems, networks, and data through the planning, analysis, development, implementation, maintenance, and enhancement of information systems security programs, policies, procedures, and tools. Knowledge of cryptography and cryptographic key management concepts. General experience includes development of both common user and special purpose command and control/information systems with increasing responsibilities in the scope and magnitude of the systems for which solutions have been implemented. Must have a solid understanding of network infrastructure and mission assurance. Familiar with Federal government and DOD standards for IA/security including DIACAP, FISMA, NIST, and OMB. Must have solid communications skills and be capable of working with all levels of an organization. Education: Master's Degree Years of Experience: Over 10 years Travel: Minor Security Clearance Required: Top Secret/SCI Position Type: Full Time . click apply for full job details
Dec 18, 2025
Full time
To join our dynamic, professional team, review our list of jobs below to find the one that is the perfect fit for you. If none of these are right for you right now, submit your application to the general consideration posting. Information Systems Security Manager (ISSM) Subject Matter Expert Job Title: Information Systems Security Manager (ISSM) Subject Matter Expert Job Description: Sumaria Systems is seeking an Information System Security Manager (ISSM) to ensure system and application deliverables meet all required cyber security policies and regulations for the Technical Advisory and Assistance Services (TAAS) program at Hanscom AFB. This is a full-time position. ISSM SME responsibilities include, but are not limited to: Manage the system/application Assessment and Authorization (A&A) efforts, to include assessing and guiding the quality and completeness of A&A activities, tasks, and resulting artifacts mandated by governing DoD and Department of the Air Force policies (i.e., RMF). Develop and conduct a Continuous Monitoring plan in support of A&A activities to maintain ongoing awareness of cybersecurity, vulnerabilities, and threats to facilitate risk-based decision making. Maintain and report system assessment and authorization status and issues in accordance with DoD Component guidance. Participate in meetings/teleconferences, change control boards (CCBs) and working groups (WGs) to ensure the continued alignment of cybersecurity requirements in the technical baselines, the system security architecture, information flows, design, and the security controls. Evaluate system sources of changes such as Deficiency Reports (DRs), Problem Reports (PRs), Change Requests/Proposals (CRs/CPs), and AF Form 1067s; provide inputs to the root cause analysis reporting and the formulation of recommended solution from alternatives; determine the security impacts of proposed or actual changes to the system, environment, threats, and vulnerabilities; and if any, document in written reports the changes/revisions to the system's RMF artifacts. Review and provide inputs to modification packages, program/system documents and support agreements updates, and communications and network infrastructure upgrades to ensure proper cybersecurity configuration modification management; implementation of technical, managerial, operational requirements; and support requirements (e.g. planning, testing, test infrastructure, documentation, training, etc.) are identified. Review system test plans and test results and if necessary, observe system testing for security control implementation IAW cybersecurity policies, guidance, and plan. Document findings in a report. Perform security impact analysis on any system change and appropriately prepare letters of assurance, security impact letters, and risk assessment letters to include exceptions, deviations, or waivers to cybersecurity requirements when applicable. Continuously monitor intelligence and open-source information for vulnerabilities affecting AFNWC/NCL systems, assess risk, and provide POA&M recommendations to ISSM and PM as required. Act as the primary cybersecurity technical advisor to Program Management and System Engineers for systems under their purview. Coordinate Trusted Systems and Networks (TSN) and Supply Chain Risk Management (SCRM) evaluation of program information, software, and hardware throughout the program life cycle. Ensure that cybersecurity-related events or configuration changes that may impact systems authorization or security posture are formally reported to the AO and other affected parties, such as IOs and stewards and AOs of interconnected DoD ISs. Ensure that cybersecurity inspections, tests, and reviews are synchronized and coordinated with affected parties and organizations. Perform cybersecurity inspections, tests, and reviews. Ensure ISSMs are appointed in writing and provide oversight to ensure they are following established cybersecurity policies and procedures. Ensure that Information and System Owners associated with DoD information received, processed, stored, displayed, or transmitted on each system are identified to establish accountability, access approvals, and special handling requirements. Maintain a repository for all organizational or system-level cybersecurity-related documentation. Ensure implementation of IS security measures and procedures including reporting incidents to the appropriate reporting chains and coordinating system-level responses to unauthorized disclosures in accordance with DoD Manual 5200.01, Volume 3 for classified information or DoD Manual 5200.01, Volume 4 for Controlled Unclassified Information (CUI), respectively. Ensure handling of possible or actual data spills of classified information resident in ISs, are conducted in accordance with DoD 5200.01, Volume 3. Ensure the secure configuration and approval of IT below the system level (i.e., products and IT services) in accordance with applicable guidance prior to acceptance into or connection to a DoD IS or PIT system. Author, monitor, and record system information in applicable databases. Prepare and record system, security status, and portfolio management information into the Air Force Information Technology Investment Portfolio Suite (referred to as ITIPS) for Federal Information Security Management Act (FISMA); Security, Interoperability, Supportability, Sustainability, Usability (SISSU); Clinger Cohen Act; and other statutory compliance. Author, review, certify, and/or maintain security management plans and RMF package artifacts including but not limited to: RMF Implementation Plans, System Security Management Plans, Information Support Plans, Program Protection Plans (PPPs), Security Risk Analyses, Security Vulnerability and Countermeasure Analyses, Vulnerability Management Plans, Common Control Packages, Security Concepts of Operations, Operational Security (OPSEC) Plans, Authority-to-Connect guest system packages, and other system/network security related documents. Prepare, maintain, and submit a monthly report that captures the status of each A&A package to include an integrated schedule capable of showing high-level views of all packages and have the ability to delve in-depth into individual packages. Items to be addressed shall include: Authorization Status, RMF Progress, PoA&M Status, FISMA Compliance, Delivery of Documentation and Artifacts, Status of Incomplete items, Completed or Upcoming Reviews, Open Actions and Status, and Key Schedule Milestones. Support and assist external teams in the evaluation of systems Cybersecurity posture to include teams performing non-regular cyber tests, war-games, cyber penetration tests, and cyber studies conducted by the NSA, DISA, Air Force Audit Agency, or other organizations. Support the development, coordination, and implementation of cybersecurity-related special projects and taskers, e.g., Defensive Cyber Operations (DCO), Higher Headquarter requests, Notice to Airmen (NOTAMs), Technical Change Orders (TCOs), System Program Office (SPO), 16th AF, USSTRATCOM, USCYBERCOM, SAF/A6, SpOC/S6, AFGSC/A6, 460 Space Wing, and AFNWC/NC efforts. For each system, maintain a current software bill of materials that contains the elements identified in the National Telecommunications and Information Administration publication "The Minimum Elements for a Software Bill of Materials", July 12, 2021. Shall meet the Advanced level qualification requirements for Information System Security Manager (722) or Vulnerability Assessment Analyst (541) as outlined in DoD Cyber Workforce Framework - DoDI 8140.01, DoDI 8140.02, and DoDM 8140.03. Perform Information Systems Security Management (722) and Vulnerability Assessment Analyst (541) Core/Additional Tasks and meet the KSAs as outlined in DoD Cyber Workforce Framework - DoDI 8140.01, DoDI 8140.02, and DoDM 8140.03. Required Skills/Education: Bachelor's degree in a related field. Must hold one of the following certifications: CISSP, CISM, GSLC, or CCISO. Experience with the certification and accreditation process. Significant experience in vulnerability scanning and analysis, including the use of automated tools and vulnerability management systems. Knowledge of intrusion prevention and network access control tools/systems. Understanding of system audit principles and security risk assessment. Strong understanding of security policy advocated by the U.S. Government including the Department of Defense and appropriate civil agencies, e.g., NIST. Able to perform work that involves ensuring the confidentiality, integrity, and availability of systems, networks, and data through the planning, analysis, development, implementation, maintenance, and enhancement of information systems security programs, policies, procedures, and tools. Knowledge of cryptography and cryptographic key management concepts. General experience includes development of both common user and special purpose command and control/information systems with increasing responsibilities in the scope and magnitude of the systems for which solutions have been implemented. Must have a solid understanding of network infrastructure and mission assurance. Familiar with Federal government and DOD standards for IA/security including DIACAP, FISMA, NIST, and OMB. Must have solid communications skills and be capable of working with all levels of an organization. Education: Master's Degree Years of Experience: Over 10 years Travel: Minor Security Clearance Required: Top Secret/SCI Position Type: Full Time . click apply for full job details
At Universal Quantum, we are creating the impossible. Together, we are building truly impactful quantum computers. We are looking to hire an ITC professional to be the first point of contact for our team's IT needs, ensuring smooth day-to-day operations while contributing to broader IT, network, system and security initiatives. Passionate about technology and excited to grow in a fast-paced, cutting-edge environment? We may be the right place for you-get in touch! What You'll Accomplish Serve as the first line of IT support for 100 hybrid working employees (domestic & international), resolving hardware, software, network and system issues. Leverage ITSM systems to log, track, manage and resolve incidents/requests promptly, ensuring high-quality service delivery. Manage and optimise our IT infrastructure (e.g., network connectivity, VPNs, firewalls, physical/virtual servers) in collaboration with the senior IT staff Provision, configure, and maintain IT equipment such as laptops, monitors, printers, and meeting room technology. Onboard new employees, including device procurement, account setup, device configuration, and IT induction sessions. Maintain and update an accurate inventory of IT assets, software licences, and hardware. Contribute to IT security initiatives, including endpoint management, patching, and ensuring compliance with company policies. Collaborate with senior IT staff to implement and improve security practices, such as monitoring for potential threats and addressing vulnerabilities. Leverage existing/recommend new tools or processes to enhance IT efficiency and security. Proactively identify and suggest ways to improve IT processes and user experience. The 3 Most Critical Attributes We'll Use to Compare Candidates Passion for IT, providing excellent support, and a desire to take on additional responsibilities in areas like IT security and local/wide area networking. Problem-solving mindset: resourceful and able to troubleshoot complex issues while maintaining a user-focused approach. Excellent communication skills: clear and approachable, capable of breaking down technical concepts for non-technical staff. Must-have Skills At least 3 years of professional experience including system/network administration, IT service desk or ITSM support. Linux expertise (workstation & server; Red Hat/CentOS, Debian/Ubuntu) including Core System Administration (Deep OS understanding, User/Group management, Package management, Networking), Scripting/Automation & Troubleshooting/Maintenance. Strong understanding of networking fundamentals and troubleshooting (e.g., IP, DNS, DHCP, VPNs, Firewall Policies, VLANs, WANs) Familiarity with endpoint security practices (e.g., antivirus, encryption, patch management). Experience with virtualization (administrating bare metal hypervisors) and virtual machine management Experience with IT security tools or practices, such as SIEM, MFA, or vulnerability management. Strong knowledge of Windows, and client-side productivity tools (e.g., Microsoft 365). MS 365 administration (eg., user account creation, group management, SharePoint/teams access control, Teams Rooms) Experience remote support tools. Excellent organisational skills, attention to detail, and ability to prioritise in a dynamic environment. Strong interest in learning and applying best practices in IT security and infrastructure. Excited at the idea of taking on additional responsibility, including new training if appropriate Nice-to-have Skills Certifications such as MCP or equivalent. Experience using Atlassian JIRA Exposure to cloud platforms (e.g., AWS, Azure, or Google Workspace) Familiarity with Version Control systems (Gitlab), DevOps and engineering R&D environments Understanding of quantum computing or curiosity about the field. Please feel encouraged to apply even if you don't match all the requirements of our job description. We would love to receive your application, even if you think you're only a partial match to the profile we are looking for. Competitive salary, equity options, flexible holiday allowance (a minimum of 28 days), flexible and remote working options, 10% matching pension, generous parental support policy, private health/dental insurance, and relocation support.
Dec 18, 2025
Full time
At Universal Quantum, we are creating the impossible. Together, we are building truly impactful quantum computers. We are looking to hire an ITC professional to be the first point of contact for our team's IT needs, ensuring smooth day-to-day operations while contributing to broader IT, network, system and security initiatives. Passionate about technology and excited to grow in a fast-paced, cutting-edge environment? We may be the right place for you-get in touch! What You'll Accomplish Serve as the first line of IT support for 100 hybrid working employees (domestic & international), resolving hardware, software, network and system issues. Leverage ITSM systems to log, track, manage and resolve incidents/requests promptly, ensuring high-quality service delivery. Manage and optimise our IT infrastructure (e.g., network connectivity, VPNs, firewalls, physical/virtual servers) in collaboration with the senior IT staff Provision, configure, and maintain IT equipment such as laptops, monitors, printers, and meeting room technology. Onboard new employees, including device procurement, account setup, device configuration, and IT induction sessions. Maintain and update an accurate inventory of IT assets, software licences, and hardware. Contribute to IT security initiatives, including endpoint management, patching, and ensuring compliance with company policies. Collaborate with senior IT staff to implement and improve security practices, such as monitoring for potential threats and addressing vulnerabilities. Leverage existing/recommend new tools or processes to enhance IT efficiency and security. Proactively identify and suggest ways to improve IT processes and user experience. The 3 Most Critical Attributes We'll Use to Compare Candidates Passion for IT, providing excellent support, and a desire to take on additional responsibilities in areas like IT security and local/wide area networking. Problem-solving mindset: resourceful and able to troubleshoot complex issues while maintaining a user-focused approach. Excellent communication skills: clear and approachable, capable of breaking down technical concepts for non-technical staff. Must-have Skills At least 3 years of professional experience including system/network administration, IT service desk or ITSM support. Linux expertise (workstation & server; Red Hat/CentOS, Debian/Ubuntu) including Core System Administration (Deep OS understanding, User/Group management, Package management, Networking), Scripting/Automation & Troubleshooting/Maintenance. Strong understanding of networking fundamentals and troubleshooting (e.g., IP, DNS, DHCP, VPNs, Firewall Policies, VLANs, WANs) Familiarity with endpoint security practices (e.g., antivirus, encryption, patch management). Experience with virtualization (administrating bare metal hypervisors) and virtual machine management Experience with IT security tools or practices, such as SIEM, MFA, or vulnerability management. Strong knowledge of Windows, and client-side productivity tools (e.g., Microsoft 365). MS 365 administration (eg., user account creation, group management, SharePoint/teams access control, Teams Rooms) Experience remote support tools. Excellent organisational skills, attention to detail, and ability to prioritise in a dynamic environment. Strong interest in learning and applying best practices in IT security and infrastructure. Excited at the idea of taking on additional responsibility, including new training if appropriate Nice-to-have Skills Certifications such as MCP or equivalent. Experience using Atlassian JIRA Exposure to cloud platforms (e.g., AWS, Azure, or Google Workspace) Familiarity with Version Control systems (Gitlab), DevOps and engineering R&D environments Understanding of quantum computing or curiosity about the field. Please feel encouraged to apply even if you don't match all the requirements of our job description. We would love to receive your application, even if you think you're only a partial match to the profile we are looking for. Competitive salary, equity options, flexible holiday allowance (a minimum of 28 days), flexible and remote working options, 10% matching pension, generous parental support policy, private health/dental insurance, and relocation support.
Overview Contract Test Triangle United Kingdom Posted On 21/08/2025 Job Information Work Experience 5+ years City London State/Province Sheffield S2 Job Description Job Title Technologies we use in the role (Key words) Required Hardware Security Module (HSM), Entrust Nshield HSMs, SNMP, Splunk, SSH, SSL, Confluence, Jira, Advanced Data Analysis in Excel, Service Now, Github, Cryptography. Optional Public Key Infrastructures (PKI), Cryptography, Encryption Key Management, Cybersecurity governance, SSL/SSH , Windows administration, Linux administration About the Project Cryptography protects the identity, confidentiality and authenticity of trillions of dollars of transactions globally. It is a core service for the whole organization. Subject Matter Expertise & Engineering skills are required to be part of a project that improves HSM observability for the entire Clients. The existing HSM observability is ready to be taken to the next level, improving its resilience, increased monitoring capabilities and faster alerting. Responsibilities Be part of a team that implements a new monitoring and alerting solution based upon Splunk Have specific knowledge about Entrust Nshield HSMs and pulling relevant data from the device (via SNMP) Closely collaborate with team members as SME for Entrust NshieldHSMs, but also other HSMs Work closely with stakeholders to understand requirement details Write a design and test specification for your responsibility in the observability project Contribute to documentation of the project Help define the roadmap for continual improvements in the management of cryptographic services Flag potential issues timely, think outside the box and be creative in finding solutions Skills & Experience We Require Good knowledge about HSMs, specifically Entrust Nshield Understand how monitoring for HSMs work with expertise in the technologies such as SNMP Stakeholder management skills, with experience of understanding and meeting the needs of multiple stakeholders Knowing what it means to be part of a team, not only being a team player. Contribute to discussions, allow others to speak Innovative mindset, we are doing something completely new, inhouse. This requires to speak up when it comes to innovations / new ideas Understanding of cybersecurity principles, global financial services business models, as well as regional compliance standards, relevant local regulations, and applicable laws Knowledge of cryptographic modules and solutions, e.g. TPMs Good understanding on IT Infrastructure technical platforms / technologies Understanding of SSH/SSL functionality and usage Experience interfacing with technology teams to bring lab concepts to market within an organization and building effective operational models to ensure capabilities are able to be fully utilized and grow to meet the needs of the team • Understanding and knowledge of common industry cyber security frameworks, standards and methodologies, including; OWASP, ISO2700x series, PCI DSS, GLBA, GDPR, Global data security and privacy acts, FFIEC guidelines, CIS and NIST standards. Windows and Linux Servers administration Optional / Nice to Have Academic/professional qualification in cryptography or cyber security field Formal education in Information Security, Cybersecurity, Computer Science or similar and/or commensurate demonstrated work experience Industry qualifications (CISSP, CISA, CISM) What We Offer Stable job in professional team Interesting path of career in an international organization Consistent scope of responsibilities Additional information / About the role (optional) Additional information available as needed.
Dec 18, 2025
Full time
Overview Contract Test Triangle United Kingdom Posted On 21/08/2025 Job Information Work Experience 5+ years City London State/Province Sheffield S2 Job Description Job Title Technologies we use in the role (Key words) Required Hardware Security Module (HSM), Entrust Nshield HSMs, SNMP, Splunk, SSH, SSL, Confluence, Jira, Advanced Data Analysis in Excel, Service Now, Github, Cryptography. Optional Public Key Infrastructures (PKI), Cryptography, Encryption Key Management, Cybersecurity governance, SSL/SSH , Windows administration, Linux administration About the Project Cryptography protects the identity, confidentiality and authenticity of trillions of dollars of transactions globally. It is a core service for the whole organization. Subject Matter Expertise & Engineering skills are required to be part of a project that improves HSM observability for the entire Clients. The existing HSM observability is ready to be taken to the next level, improving its resilience, increased monitoring capabilities and faster alerting. Responsibilities Be part of a team that implements a new monitoring and alerting solution based upon Splunk Have specific knowledge about Entrust Nshield HSMs and pulling relevant data from the device (via SNMP) Closely collaborate with team members as SME for Entrust NshieldHSMs, but also other HSMs Work closely with stakeholders to understand requirement details Write a design and test specification for your responsibility in the observability project Contribute to documentation of the project Help define the roadmap for continual improvements in the management of cryptographic services Flag potential issues timely, think outside the box and be creative in finding solutions Skills & Experience We Require Good knowledge about HSMs, specifically Entrust Nshield Understand how monitoring for HSMs work with expertise in the technologies such as SNMP Stakeholder management skills, with experience of understanding and meeting the needs of multiple stakeholders Knowing what it means to be part of a team, not only being a team player. Contribute to discussions, allow others to speak Innovative mindset, we are doing something completely new, inhouse. This requires to speak up when it comes to innovations / new ideas Understanding of cybersecurity principles, global financial services business models, as well as regional compliance standards, relevant local regulations, and applicable laws Knowledge of cryptographic modules and solutions, e.g. TPMs Good understanding on IT Infrastructure technical platforms / technologies Understanding of SSH/SSL functionality and usage Experience interfacing with technology teams to bring lab concepts to market within an organization and building effective operational models to ensure capabilities are able to be fully utilized and grow to meet the needs of the team • Understanding and knowledge of common industry cyber security frameworks, standards and methodologies, including; OWASP, ISO2700x series, PCI DSS, GLBA, GDPR, Global data security and privacy acts, FFIEC guidelines, CIS and NIST standards. Windows and Linux Servers administration Optional / Nice to Have Academic/professional qualification in cryptography or cyber security field Formal education in Information Security, Cybersecurity, Computer Science or similar and/or commensurate demonstrated work experience Industry qualifications (CISSP, CISA, CISM) What We Offer Stable job in professional team Interesting path of career in an international organization Consistent scope of responsibilities Additional information / About the role (optional) Additional information available as needed.
About the Role: Who are we, and what do we do? You may not have heard of us, but there's a good chance you've enjoyed our products. Avara Foods is one of the UK's leading food businesses, supplying chicken and turkey to the country's major supermarkets and well-known restaurants. We own and manage our entire supply chain, from farms to factory and all the way to the customer door - meaning we have careers that cover a whole range of functions. We have major processing sites across England and Wales, and an agricultural network of over 350 farms, spanning from North Yorkshire to the South Coast and Wales. About the Role The Service Desk Site Support Engineer, based in Telford, will be a key member of a dedicated Technology team supporting the Telford, Wednesbury, and Dudley sites. In addition to on-site responsibilities, the role includes providing first and second-line remote support to all other Avara sites. This engineer will work collaboratively alongside other service desk professionals located throughout the country. The Service Desk Site Support Engineer will need to demonstrate excellent customer service skills, strong technical knowledge, organisational ability, and time management to manage a busy support queue and help maintain efficient operations of the business. With over 2,000 users across 10+ UK sites, the business generates on average 1,100 tickets monthly. These requests are made via various means including telephone, email, in person, web portal etc. Time is a critical factor, prompt and accurate information gathering is essential at Telford to ensure efficient resolution of user requests. Factory operations are vital to the success of the business. The successful candidate should be confident working in fast-paced production environments. Flexibility and a proactive approach are key, as you'll need to adapt quickly to operational demands while maintaining safety standards. Building strong relationships with the production team is essential, as understanding key operational pinch points is critical to providing effective support. Personal development is encouraged through a comprehensive online learning platform and regular training sessions with senior members of staff. You will work alongside dedicated Infrastructure Operations, Cyber Security, Data Engineering, and Enterprise Application teams who support the business 24/7. The team utilises the ITIL v4 framework; Change, Problem, and Incident management is used to ensure all aspects of the IT estate are controlled and managed consistently. Responsibilities Common Service Desk Responsibilities Answer telephone calls in a professional, confident, and timely manner. Log, categorise, prioritise, and track incoming IT tickets. Complete Online Ticket requests with a high level of diligence. Respond to User Requests and assist / teach Users where appropriate. Perform detailed troubleshooting and fault diagnostics. Attend to incidents and requests in production environments i.e., Factory, Cold Stores, Despatch areas. Document solutions to user problems and contribute to the development of the service desk knowledge base. Develop technical & personal skills via online training and self-study. Actively participate in continual improvement initiatives. Role Specific Responsibilities Act as the primary Point of Contact for IT on site. Maintain awareness of all Site Projects, Initiatives, Maintenance, Major Incidents and Support requirements from an IT perspective. Active member of the Change Management Process. Actively seek to collaborate and integrate with the site operations, being the Technology representative for your sites. Receive and action escalated calls from Service Desk Technicians, Analysts & other members of the Technology Team. Collaborate with Technology Team Leads, i.e., Projects, Major Incidents, Changes. Assist in the development of others via coaching and mentoring. Travel to Wednesbury & Dudley, or other sites as needed. Participate in out-of-hours on-call support when ready (paid). Skills & Experience Essential: At least 5 years' experience working in an IT support role. At least 3 years' experience working in an 2nd Line IT Support role. Worked in an ITIL based environment. Experience of Networking and General IT Fault Diagnosis. Experience of Office 365, Windows 10/11, Windows Server & Virtual Environments. UK Driving License. Desirable Microsoft qualified (Server 2016 onwards, SQL Server, M365, Azure) or equivalent experience. Competent with HPE Aruba Networking. Competent with Meraki WiFi. Competent with Dell and HPE Server hardware. Experience in a 3rd line IT Support role is a plus. Experience in supporting IT operations across multiple geographically dispersed locations. The benefits of working for Avara Foods As a Service Desk Site Support Engineer, you will enjoy a secure, supportive, and progressive working environment, where your contribution and achievements will be recognised and rewarded. We offer comprehensive training as well as continuous development as you build your long-term career with us. You can also look forward to benefits that amongst other things include the following: Salary up to £42,000 per annum. 6% Pension. 31 days holiday. Life Assurance. Private Medical Health Cover. Subsidised Canteen at Telford. Free Parking. Various lifestyle benefits, including wellbeing resources. What happens after you apply for this role After you've applied, you'll be contacted to discuss your application and CV further. There'll also be a chance for you to ask us any questions you may have about the role. If you're ready to work in a dynamic environment alongside talented people who take pride in delivering great results, apply today! We are committed to being an equal opportunities employer. INDHP
Dec 18, 2025
Full time
About the Role: Who are we, and what do we do? You may not have heard of us, but there's a good chance you've enjoyed our products. Avara Foods is one of the UK's leading food businesses, supplying chicken and turkey to the country's major supermarkets and well-known restaurants. We own and manage our entire supply chain, from farms to factory and all the way to the customer door - meaning we have careers that cover a whole range of functions. We have major processing sites across England and Wales, and an agricultural network of over 350 farms, spanning from North Yorkshire to the South Coast and Wales. About the Role The Service Desk Site Support Engineer, based in Telford, will be a key member of a dedicated Technology team supporting the Telford, Wednesbury, and Dudley sites. In addition to on-site responsibilities, the role includes providing first and second-line remote support to all other Avara sites. This engineer will work collaboratively alongside other service desk professionals located throughout the country. The Service Desk Site Support Engineer will need to demonstrate excellent customer service skills, strong technical knowledge, organisational ability, and time management to manage a busy support queue and help maintain efficient operations of the business. With over 2,000 users across 10+ UK sites, the business generates on average 1,100 tickets monthly. These requests are made via various means including telephone, email, in person, web portal etc. Time is a critical factor, prompt and accurate information gathering is essential at Telford to ensure efficient resolution of user requests. Factory operations are vital to the success of the business. The successful candidate should be confident working in fast-paced production environments. Flexibility and a proactive approach are key, as you'll need to adapt quickly to operational demands while maintaining safety standards. Building strong relationships with the production team is essential, as understanding key operational pinch points is critical to providing effective support. Personal development is encouraged through a comprehensive online learning platform and regular training sessions with senior members of staff. You will work alongside dedicated Infrastructure Operations, Cyber Security, Data Engineering, and Enterprise Application teams who support the business 24/7. The team utilises the ITIL v4 framework; Change, Problem, and Incident management is used to ensure all aspects of the IT estate are controlled and managed consistently. Responsibilities Common Service Desk Responsibilities Answer telephone calls in a professional, confident, and timely manner. Log, categorise, prioritise, and track incoming IT tickets. Complete Online Ticket requests with a high level of diligence. Respond to User Requests and assist / teach Users where appropriate. Perform detailed troubleshooting and fault diagnostics. Attend to incidents and requests in production environments i.e., Factory, Cold Stores, Despatch areas. Document solutions to user problems and contribute to the development of the service desk knowledge base. Develop technical & personal skills via online training and self-study. Actively participate in continual improvement initiatives. Role Specific Responsibilities Act as the primary Point of Contact for IT on site. Maintain awareness of all Site Projects, Initiatives, Maintenance, Major Incidents and Support requirements from an IT perspective. Active member of the Change Management Process. Actively seek to collaborate and integrate with the site operations, being the Technology representative for your sites. Receive and action escalated calls from Service Desk Technicians, Analysts & other members of the Technology Team. Collaborate with Technology Team Leads, i.e., Projects, Major Incidents, Changes. Assist in the development of others via coaching and mentoring. Travel to Wednesbury & Dudley, or other sites as needed. Participate in out-of-hours on-call support when ready (paid). Skills & Experience Essential: At least 5 years' experience working in an IT support role. At least 3 years' experience working in an 2nd Line IT Support role. Worked in an ITIL based environment. Experience of Networking and General IT Fault Diagnosis. Experience of Office 365, Windows 10/11, Windows Server & Virtual Environments. UK Driving License. Desirable Microsoft qualified (Server 2016 onwards, SQL Server, M365, Azure) or equivalent experience. Competent with HPE Aruba Networking. Competent with Meraki WiFi. Competent with Dell and HPE Server hardware. Experience in a 3rd line IT Support role is a plus. Experience in supporting IT operations across multiple geographically dispersed locations. The benefits of working for Avara Foods As a Service Desk Site Support Engineer, you will enjoy a secure, supportive, and progressive working environment, where your contribution and achievements will be recognised and rewarded. We offer comprehensive training as well as continuous development as you build your long-term career with us. You can also look forward to benefits that amongst other things include the following: Salary up to £42,000 per annum. 6% Pension. 31 days holiday. Life Assurance. Private Medical Health Cover. Subsidised Canteen at Telford. Free Parking. Various lifestyle benefits, including wellbeing resources. What happens after you apply for this role After you've applied, you'll be contacted to discuss your application and CV further. There'll also be a chance for you to ask us any questions you may have about the role. If you're ready to work in a dynamic environment alongside talented people who take pride in delivering great results, apply today! We are committed to being an equal opportunities employer. INDHP
Rise Technical Recruitment Limited
East Kilbride, Lanarkshire
Test Engineer East Kilbride Competitive Salary + 10% KPI Bonus + Healthcare Plan + 35 Days Holiday + Progression Opportunities + Training + Pension + Income Protection Scheme + Critical Illness Insurance + Sponsorship Are you a Test Engineer looking to take the next step in your career? This is an exciting opportunity to join a global leader in power and energy technologies, supporting the development of advanced industrial charging systems used worldwide. An exciting opportunity has arisen with a leading global organisation specialising in advanced Power, Industrial and Energy Management technologies. With decades of innovation behind them, this company remains at the forefront of electrification, automation and clean energy solutions supporting a more efficient and sustainable future. Based at their East Kilbride site, the team develops a range of high performance battery charging systems used across industrial vehicles, warehouse automation platforms and a variety of electrified applications. As demand grows and industries continue transitioning from legacy machinery to full electrification, the organisation is seeking a skilled Qualification & Test Engineer to join their expanding engineering function. The role involves developing automated test systems for both R&D and production environments, supporting new products through design, verification, qualification and into volume manufacture. The position offers extensive cross functional interaction, working alongside hardware, software, mechanical and manufacturing teams across the UK and Europe. The role: Develop automated test solutions for R&D and production teams Collaborate closely with hardware, software and mechanical engineering groups Support new product development from requirements through to mass production Produce test protocols, specifications and detailed technical reports The person: Qualification in Electronic Engineering (or equivalent experience) Background in test engineering, product validation or manufacturing support Experience with LabVIEW, Python or similar test automation environments Awareness of communication protocols such as CAN/Can Open, Ethernet or SCPI Reference Number: BBBH266484 To apply for this role or to be considered for further roles, please click "Apply Now" or contact Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications, and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Dec 18, 2025
Full time
Test Engineer East Kilbride Competitive Salary + 10% KPI Bonus + Healthcare Plan + 35 Days Holiday + Progression Opportunities + Training + Pension + Income Protection Scheme + Critical Illness Insurance + Sponsorship Are you a Test Engineer looking to take the next step in your career? This is an exciting opportunity to join a global leader in power and energy technologies, supporting the development of advanced industrial charging systems used worldwide. An exciting opportunity has arisen with a leading global organisation specialising in advanced Power, Industrial and Energy Management technologies. With decades of innovation behind them, this company remains at the forefront of electrification, automation and clean energy solutions supporting a more efficient and sustainable future. Based at their East Kilbride site, the team develops a range of high performance battery charging systems used across industrial vehicles, warehouse automation platforms and a variety of electrified applications. As demand grows and industries continue transitioning from legacy machinery to full electrification, the organisation is seeking a skilled Qualification & Test Engineer to join their expanding engineering function. The role involves developing automated test systems for both R&D and production environments, supporting new products through design, verification, qualification and into volume manufacture. The position offers extensive cross functional interaction, working alongside hardware, software, mechanical and manufacturing teams across the UK and Europe. The role: Develop automated test solutions for R&D and production teams Collaborate closely with hardware, software and mechanical engineering groups Support new product development from requirements through to mass production Produce test protocols, specifications and detailed technical reports The person: Qualification in Electronic Engineering (or equivalent experience) Background in test engineering, product validation or manufacturing support Experience with LabVIEW, Python or similar test automation environments Awareness of communication protocols such as CAN/Can Open, Ethernet or SCPI Reference Number: BBBH266484 To apply for this role or to be considered for further roles, please click "Apply Now" or contact Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications, and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Who we are Remark AI is a leading AI software company focused on creating a better AI-empowered future through innovation. Remark AI is committed to advancing AI research, developing scalable and affordable AI software platforms that benefit businesses, people and society, as well as attract and nurture top talents to shape the future together. Our technologies are trusted by customers and partners in many industry verticals including Smart Construction, Smart City, Smart Railway and Smart Retail. We have offices in markets including USA, Europe, China and Japan. Key responsibilities We are looking for a talented and passionate Technical Support Engineer to join our team. The role will be based mainly in our London office (near Blackfriars station) but there will be occasional external site support visits needed in the UK and possibly Europe. As a Technical Support Engineer, you will work as part of the Remark AI team to help our integrator and manufacturer partners deliver great software whilst learning and developing your own skills and knowledge. You'll work closely with other engineers, who will all be there to help and support you. The successful candidate will be an independent, fast-thinker who enjoys a fast-paced environment and has excellent communication skills and experience of working in a fast-moving technical environment. You will Become a focal point for Tier 1/2 technical issues for our clients and make sound decisions quickly. Support the sales team with regards to ratifying the technical requirements of our clients. Understand and document the customer's requirements, manage expectations, and provide excellent customer service. Support the sales team on with RFQs and POC. Provide technical support and troubleshooting for Remark products. Provide customer configuration of Remark solutions. Provide on site support when necessary with regards to demonstration, setup and commissioning. Troubleshoot system and network problems. Diagnose and solve hardware & software issues. Test and evaluate new software & hardware technologies. You have Previous experience of 2+ years in support positions. Customer facing experience and strong customer-service skills. Experience in a technical field, ideally CCTV - Advantage. A good understanding of Linux and Windows operating system - A Must! Knowledge in: IP Networking- needed. Effective Communication skills at all levels. Experience with Docker, IP cameras + VMS systems and bash/shell scripting - Advantage. A positive attitude towards continual improvement. Project management skills. Experience of writing technical documentation. It would also be nice if you have Batchelor's, Computer science/Engineering degree. Certification of networking protocols. Renumeration package Competitive Negotiable - dependent upon experience
Dec 18, 2025
Full time
Who we are Remark AI is a leading AI software company focused on creating a better AI-empowered future through innovation. Remark AI is committed to advancing AI research, developing scalable and affordable AI software platforms that benefit businesses, people and society, as well as attract and nurture top talents to shape the future together. Our technologies are trusted by customers and partners in many industry verticals including Smart Construction, Smart City, Smart Railway and Smart Retail. We have offices in markets including USA, Europe, China and Japan. Key responsibilities We are looking for a talented and passionate Technical Support Engineer to join our team. The role will be based mainly in our London office (near Blackfriars station) but there will be occasional external site support visits needed in the UK and possibly Europe. As a Technical Support Engineer, you will work as part of the Remark AI team to help our integrator and manufacturer partners deliver great software whilst learning and developing your own skills and knowledge. You'll work closely with other engineers, who will all be there to help and support you. The successful candidate will be an independent, fast-thinker who enjoys a fast-paced environment and has excellent communication skills and experience of working in a fast-moving technical environment. You will Become a focal point for Tier 1/2 technical issues for our clients and make sound decisions quickly. Support the sales team with regards to ratifying the technical requirements of our clients. Understand and document the customer's requirements, manage expectations, and provide excellent customer service. Support the sales team on with RFQs and POC. Provide technical support and troubleshooting for Remark products. Provide customer configuration of Remark solutions. Provide on site support when necessary with regards to demonstration, setup and commissioning. Troubleshoot system and network problems. Diagnose and solve hardware & software issues. Test and evaluate new software & hardware technologies. You have Previous experience of 2+ years in support positions. Customer facing experience and strong customer-service skills. Experience in a technical field, ideally CCTV - Advantage. A good understanding of Linux and Windows operating system - A Must! Knowledge in: IP Networking- needed. Effective Communication skills at all levels. Experience with Docker, IP cameras + VMS systems and bash/shell scripting - Advantage. A positive attitude towards continual improvement. Project management skills. Experience of writing technical documentation. It would also be nice if you have Batchelor's, Computer science/Engineering degree. Certification of networking protocols. Renumeration package Competitive Negotiable - dependent upon experience
Senior Systems and Platform Engineer (Chippenham, UK) We are seeking a skilled and experienced Senior Systems and Platform Engineer to join our team. This critical role blends hands on web administration with strategic platform management, making you responsible for the implementation, maintenance, security, and performance of our core web infrastructure and customer facing platforms. The ideal candidate will manage and maintain our servers, applications, databases, and caches, ensuring their smooth operation and optimal performance. You will manage system integration, operations, and upgrades, and act as the key technical contact for both internal teams and customer stakeholders. This position requires a blend of deep technical, hands on work and strong collaborative skills to ensure our systems scale effectively and perform reliably. Key Responsibilities Platform & Server Administration Configure, maintain, and optimise server software for high availability and security. Manage and troubleshoot web applications. Manage, scale, and maintain performant database clusters and cache clusters. Configure and integrate associated hardware, such as media players, displays, and network components. Coordinate and implement all system software updates, patches, and configuration changes. Monitoring, Performance & Scaling Monitor server and platform performance, device connectivity, and capacity, implementing scaling strategies as needed. Ensure the overall health, high availability, and reliability of all web and platform deployments to meet SLAs. Provide technical leadership on scaling the infrastructure footprint to new stores or locations. Integration & Troubleshooting Diagnose and resolve complex technical issues across hardware, software, applications, and networks to maintain high uptime. Integrate platforms with customer systems, including POS, inventory, data feeds, and APIs. Support and manage infrastructure across cloud, on premises, and hybrid environments. Security, Compliance & Collaboration Implement and maintain robust web security measures to protect against vulnerabilities and cyber threats. Ensure compliance with web standards and protocols, including HTTP, SSL, DNS, and FTP. Perform regular system backups and execute disaster recovery procedures. Serve as the key technical contact for both internal development teams and external customer stakeholders. Deliver technical training, documentation, and best practices to customers and internal teams. Assist with general IT support as needed. Technical Support & Troubleshooting Serve as the main technical contact in Sittard, supporting both internal teams and key customer stakeholders. Diagnose and resolve technical issues across hardware, software, and networks. Collaborate globally and escalate complex product issues as needed. Build strong relationships with customer IT and operations teams. Deliver training, documentation, and best practices. Participate in operational reviews and performance reporting. Qualifications & Skills Required Education: Bachelor's degree in Computer Science, Information Technology, Engineering, or equivalent related experience. Experience: 4-6 years of experience in systems engineering, web administration, or a related IT operations role. Managing multi site Digital Signage platforms (AMP, Scala, Broadsign, Bightsign) is preferred. Server Technology Proficiency in configuring and managing web server software like Apache and Nginx. Databases & Caching Expertise in setting up and maintaining scalable MySQL databases and Redis cache clusters. Platforms & OS Experience managing multi site digital platforms (e.g., digital signage, CMS) and proficiency in both Linux and Windows environments. Networking Deep knowledge of networking (TCP/IP, VPN, firewalls, proxies) and web protocols (HTTP, SSL, DNS). Hardware & Scripting Familiarity with media player hardware and displays and basic scripting skills (e.g., Bash, PowerShell, Python). Soft Skills Excellent troubleshooting and problem solving abilities with strong communication skills for both technical and non technical audiences. Preferred AWS SysOps Administrator certification or experience with AWS services (EC2, S3, RDS, IAM, CloudWatch). Background in retail technology or Quick Service Restaurant environments. Knowledge of digital media formats and content delivery workflows. Experience with audience measurement or sensor technology. What we offer A leadership role in one of the most innovative Global retail media tech companies. Collaboration with global teams and advanced digital signage solutions. Competitive pay, benefits, and professional development opportunities.
Dec 18, 2025
Full time
Senior Systems and Platform Engineer (Chippenham, UK) We are seeking a skilled and experienced Senior Systems and Platform Engineer to join our team. This critical role blends hands on web administration with strategic platform management, making you responsible for the implementation, maintenance, security, and performance of our core web infrastructure and customer facing platforms. The ideal candidate will manage and maintain our servers, applications, databases, and caches, ensuring their smooth operation and optimal performance. You will manage system integration, operations, and upgrades, and act as the key technical contact for both internal teams and customer stakeholders. This position requires a blend of deep technical, hands on work and strong collaborative skills to ensure our systems scale effectively and perform reliably. Key Responsibilities Platform & Server Administration Configure, maintain, and optimise server software for high availability and security. Manage and troubleshoot web applications. Manage, scale, and maintain performant database clusters and cache clusters. Configure and integrate associated hardware, such as media players, displays, and network components. Coordinate and implement all system software updates, patches, and configuration changes. Monitoring, Performance & Scaling Monitor server and platform performance, device connectivity, and capacity, implementing scaling strategies as needed. Ensure the overall health, high availability, and reliability of all web and platform deployments to meet SLAs. Provide technical leadership on scaling the infrastructure footprint to new stores or locations. Integration & Troubleshooting Diagnose and resolve complex technical issues across hardware, software, applications, and networks to maintain high uptime. Integrate platforms with customer systems, including POS, inventory, data feeds, and APIs. Support and manage infrastructure across cloud, on premises, and hybrid environments. Security, Compliance & Collaboration Implement and maintain robust web security measures to protect against vulnerabilities and cyber threats. Ensure compliance with web standards and protocols, including HTTP, SSL, DNS, and FTP. Perform regular system backups and execute disaster recovery procedures. Serve as the key technical contact for both internal development teams and external customer stakeholders. Deliver technical training, documentation, and best practices to customers and internal teams. Assist with general IT support as needed. Technical Support & Troubleshooting Serve as the main technical contact in Sittard, supporting both internal teams and key customer stakeholders. Diagnose and resolve technical issues across hardware, software, and networks. Collaborate globally and escalate complex product issues as needed. Build strong relationships with customer IT and operations teams. Deliver training, documentation, and best practices. Participate in operational reviews and performance reporting. Qualifications & Skills Required Education: Bachelor's degree in Computer Science, Information Technology, Engineering, or equivalent related experience. Experience: 4-6 years of experience in systems engineering, web administration, or a related IT operations role. Managing multi site Digital Signage platforms (AMP, Scala, Broadsign, Bightsign) is preferred. Server Technology Proficiency in configuring and managing web server software like Apache and Nginx. Databases & Caching Expertise in setting up and maintaining scalable MySQL databases and Redis cache clusters. Platforms & OS Experience managing multi site digital platforms (e.g., digital signage, CMS) and proficiency in both Linux and Windows environments. Networking Deep knowledge of networking (TCP/IP, VPN, firewalls, proxies) and web protocols (HTTP, SSL, DNS). Hardware & Scripting Familiarity with media player hardware and displays and basic scripting skills (e.g., Bash, PowerShell, Python). Soft Skills Excellent troubleshooting and problem solving abilities with strong communication skills for both technical and non technical audiences. Preferred AWS SysOps Administrator certification or experience with AWS services (EC2, S3, RDS, IAM, CloudWatch). Background in retail technology or Quick Service Restaurant environments. Knowledge of digital media formats and content delivery workflows. Experience with audience measurement or sensor technology. What we offer A leadership role in one of the most innovative Global retail media tech companies. Collaboration with global teams and advanced digital signage solutions. Competitive pay, benefits, and professional development opportunities.
VoCoVo specialises in innovative communication solutions tailored for businesses, particularly within the retail sector. Our flagship products are designed to create a connected store experience, facilitating seamless communication among retail staff to enhance efficiency and elevate customer service. We empower teams to collaborate effortlessly and achieve their retail goals. With over 250,000 users across more than 10,000 locations in 21+ countries, and recognition as one of the top 100 best small-to-medium size businesses to work for, join us on our journey! Please note, to apply for this position you must be based in the UKand have the legal right to work in the UK. Role Overview At VoCoVo, we're on an exciting journey and as Head of Delivery you'll play a pivotal role in shaping how we bring that vision to life. You'll lead, empower and inspire a talented delivery function, spanning delivery management,project management and release & incident management across both Software and Hardware engineering/product management. You'll ensure that our technical projects and initiatives are executed efficiently. You'llremove barriers and ensure momentum is maintained,enabling us to innovate, scale and deliver exceptional products with confidence and clarity. Working closely with Product, Engineering and cross functional teams, you'll drive operational excellence from build through to launch and will foster a culture of continuous improvement. This role is offered on a 12 month fixed term contract (FTC) basis and isa hybrid positionwith 1 day per week spent onsite, this may be ateither ofour Cheltenham or Shipton-under-Wychwood locations. What we're looking for Strong experience in project and delivery management, leading complex programmes and large scale initiatives. A proven ability to coach, guide and empower high-performing delivery teams (eg., Scrum Masters, Delivery Managers, Release Managers and Project Managers). Expertise in translating complex data into clear, actionable reports for Senior Leaders. Highlighting key performance indicators, trends and opportunities to drive organisational strategy and efficiency. Experience of overseeing Release Management, providing leadership and governance across planning, scheduling and deployment to ensure alignment with business priorities and development timelines. A background in leading go-to-market (GTM) initiatives, working closely with Sales, Marketing and Customer Success to ensure alignment and successful execution. Deep knowledge of Agile, Waterfall and hybrid delivery methodologies, with the ability to tailor your approach to the context and organisational maturity. Strong change leadership skills, you'll becapable of articulating a compelling vision and engaging stakeholders at every level. Experience managing portfolio risks and dependencies, proactively identifying and mitigating challenges. Confidence in translating technical or complex delivery challenges into simple, relatable insights for non-technical audiences. Nice to have skills Experience leading and co-ordinating delivery across software and hardware teams to deliver technology projects efficiently. Exposure to a fast-paced, scaling environment where priorities evolve rapidly. An understanding of product management principles to strengthen collaboration with product teams. Curiosity about new delivery trends and a willingness to explore innovative ways of working. What you'll do Lead, develop and manage the Delivery function, consisting of three core pillars; Software Delivery, Hardware Project Management and Release & Incident Management, fostering a high-performance culture. Drive measurable improvements in delivery predictability, removing any unnecessary steps in workflows. Monitor and report on planned vs actual outcomes, identifying gaps and recommending actions to optimise performance. Provide leadership, coaching and facilitation to the team, promoting a culture of innovative agile practices. Grow talent and build inclusive, collaborative, high-performing teams united by shared goals and mutual respect. Identify and remove blockers, enabling efficient delivery across the tech organisation. Provide delivery reporting and visibility of key metrics to stakeholders across the business. Partner with Delivery and Project Managers to review andmonitor product and projectperformance through regular reviews, identify risks and issues and implement corrective actions as needed. Act as the escalation point for major delivery challenges, ensuring swift resolution and minimal business impact. Track project costs across the tech portfolio, ensuring transparency around spend (innovation, BAU, scale) and future resourcing needs. Support the professional development and continuous improvementof delivery, release and project managers as the team scales with business growth. Advocate for agile delivery practices across the organisation, contributing to increased agile understanding and maturity. Identify organisational processes that do not supportagile delivery and work cross-functionally to transform them. Promote the adoption of tooling and data-driven decision-making to strengthen predictability and outcomes. What does success look like? Success means leading a delivery function that consistently drives value, enables strategic initiatives and helps VoCoVo achieve its goals. It may be reflected through: Empowered, aligned, high-performing teams. Reliable and predictable delivery outcomes. Proactive risk and dependency management. Strong relationships and stakeholder confidence. Scalable practices and continuous improvement. An organisation equipped to navigate complexity and change with clarity. Salary Salary range: £90,000 - £100,000 Benefits 25 Days Holiday + Bank Holidays (increases with years of service) Option to buy or sell 5 days holiday each year Sick Pay - 8 weeks full pay, 4 weeks half pay Life Assurance - (4 times basic pay) Private Medical Insurance Employee Assistance Programmes (EAP) Cycle2Work Scheme Electric car green salary sacrifice scheme Enhanced Maternity & Paternity package Child Care Scheme Training & development opportunities Company organised events Pension (Royal London Group) 5% employer contribution matched Apple MacBook, Wireless Magic Mouse and Keyboard, monitor and headphones Diversity and Inclusion At VoCoVo, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued, respected, and empowered to thrive. We welcome applications from individuals of all backgrounds and experiences. Our commitment is to create an environment that champions equity, innovation, and collaboration, ensuring all team members can flourish. Join us in shaping the future together. We are alsocommitted to ensuring an inclusive recruitment process, so please let usknow if you need any reasonable adjustments at any stage. Company Values VALUED Our Colleagues, Customers, and Stakeholders are valued; treated with respect, empathy,and operate with honesty and integrity ONE TEAM Collaboration of all for VoCoVo's happiness and success INNOVATION Our products are constantly evolving to tackle the pain points of retailers across the globe CUSTOMER FOCUSED Our customers love VoCoVo at every level, every interaction with us is frictionless, and we are integral to their operations EMPOWERED Our people are empowered to do the right thing and make decisions without loads of red tape If you feel this could be the right fit, apply now!
Dec 18, 2025
Full time
VoCoVo specialises in innovative communication solutions tailored for businesses, particularly within the retail sector. Our flagship products are designed to create a connected store experience, facilitating seamless communication among retail staff to enhance efficiency and elevate customer service. We empower teams to collaborate effortlessly and achieve their retail goals. With over 250,000 users across more than 10,000 locations in 21+ countries, and recognition as one of the top 100 best small-to-medium size businesses to work for, join us on our journey! Please note, to apply for this position you must be based in the UKand have the legal right to work in the UK. Role Overview At VoCoVo, we're on an exciting journey and as Head of Delivery you'll play a pivotal role in shaping how we bring that vision to life. You'll lead, empower and inspire a talented delivery function, spanning delivery management,project management and release & incident management across both Software and Hardware engineering/product management. You'll ensure that our technical projects and initiatives are executed efficiently. You'llremove barriers and ensure momentum is maintained,enabling us to innovate, scale and deliver exceptional products with confidence and clarity. Working closely with Product, Engineering and cross functional teams, you'll drive operational excellence from build through to launch and will foster a culture of continuous improvement. This role is offered on a 12 month fixed term contract (FTC) basis and isa hybrid positionwith 1 day per week spent onsite, this may be ateither ofour Cheltenham or Shipton-under-Wychwood locations. What we're looking for Strong experience in project and delivery management, leading complex programmes and large scale initiatives. A proven ability to coach, guide and empower high-performing delivery teams (eg., Scrum Masters, Delivery Managers, Release Managers and Project Managers). Expertise in translating complex data into clear, actionable reports for Senior Leaders. Highlighting key performance indicators, trends and opportunities to drive organisational strategy and efficiency. Experience of overseeing Release Management, providing leadership and governance across planning, scheduling and deployment to ensure alignment with business priorities and development timelines. A background in leading go-to-market (GTM) initiatives, working closely with Sales, Marketing and Customer Success to ensure alignment and successful execution. Deep knowledge of Agile, Waterfall and hybrid delivery methodologies, with the ability to tailor your approach to the context and organisational maturity. Strong change leadership skills, you'll becapable of articulating a compelling vision and engaging stakeholders at every level. Experience managing portfolio risks and dependencies, proactively identifying and mitigating challenges. Confidence in translating technical or complex delivery challenges into simple, relatable insights for non-technical audiences. Nice to have skills Experience leading and co-ordinating delivery across software and hardware teams to deliver technology projects efficiently. Exposure to a fast-paced, scaling environment where priorities evolve rapidly. An understanding of product management principles to strengthen collaboration with product teams. Curiosity about new delivery trends and a willingness to explore innovative ways of working. What you'll do Lead, develop and manage the Delivery function, consisting of three core pillars; Software Delivery, Hardware Project Management and Release & Incident Management, fostering a high-performance culture. Drive measurable improvements in delivery predictability, removing any unnecessary steps in workflows. Monitor and report on planned vs actual outcomes, identifying gaps and recommending actions to optimise performance. Provide leadership, coaching and facilitation to the team, promoting a culture of innovative agile practices. Grow talent and build inclusive, collaborative, high-performing teams united by shared goals and mutual respect. Identify and remove blockers, enabling efficient delivery across the tech organisation. Provide delivery reporting and visibility of key metrics to stakeholders across the business. Partner with Delivery and Project Managers to review andmonitor product and projectperformance through regular reviews, identify risks and issues and implement corrective actions as needed. Act as the escalation point for major delivery challenges, ensuring swift resolution and minimal business impact. Track project costs across the tech portfolio, ensuring transparency around spend (innovation, BAU, scale) and future resourcing needs. Support the professional development and continuous improvementof delivery, release and project managers as the team scales with business growth. Advocate for agile delivery practices across the organisation, contributing to increased agile understanding and maturity. Identify organisational processes that do not supportagile delivery and work cross-functionally to transform them. Promote the adoption of tooling and data-driven decision-making to strengthen predictability and outcomes. What does success look like? Success means leading a delivery function that consistently drives value, enables strategic initiatives and helps VoCoVo achieve its goals. It may be reflected through: Empowered, aligned, high-performing teams. Reliable and predictable delivery outcomes. Proactive risk and dependency management. Strong relationships and stakeholder confidence. Scalable practices and continuous improvement. An organisation equipped to navigate complexity and change with clarity. Salary Salary range: £90,000 - £100,000 Benefits 25 Days Holiday + Bank Holidays (increases with years of service) Option to buy or sell 5 days holiday each year Sick Pay - 8 weeks full pay, 4 weeks half pay Life Assurance - (4 times basic pay) Private Medical Insurance Employee Assistance Programmes (EAP) Cycle2Work Scheme Electric car green salary sacrifice scheme Enhanced Maternity & Paternity package Child Care Scheme Training & development opportunities Company organised events Pension (Royal London Group) 5% employer contribution matched Apple MacBook, Wireless Magic Mouse and Keyboard, monitor and headphones Diversity and Inclusion At VoCoVo, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued, respected, and empowered to thrive. We welcome applications from individuals of all backgrounds and experiences. Our commitment is to create an environment that champions equity, innovation, and collaboration, ensuring all team members can flourish. Join us in shaping the future together. We are alsocommitted to ensuring an inclusive recruitment process, so please let usknow if you need any reasonable adjustments at any stage. Company Values VALUED Our Colleagues, Customers, and Stakeholders are valued; treated with respect, empathy,and operate with honesty and integrity ONE TEAM Collaboration of all for VoCoVo's happiness and success INNOVATION Our products are constantly evolving to tackle the pain points of retailers across the globe CUSTOMER FOCUSED Our customers love VoCoVo at every level, every interaction with us is frictionless, and we are integral to their operations EMPOWERED Our people are empowered to do the right thing and make decisions without loads of red tape If you feel this could be the right fit, apply now!
Macdonald, Dettwiler And Associates Corporation
Farnborough, Hampshire
Farnborough UK Farnborough Road Farnborough, GU14 7LS, GBR Building the space between proven and possible, MDA Space is a trusted mission partner to the global space industry. A robotics, satellite systems and geointelligence pioneer with a 55-year+ story of world firsts and more than 450 missions, MDA Space is a global leader in communications satellites, Earth and space observation, and space exploration and infrastructure. The global MDA Space team of more than 3,800 space experts has the knowledge and know-how to turn an audacious customer vision into an achievable mission - bringing to bear a one-of-a-kind mix of experience, engineering excellence and wide-eyed wonder that's been in our DNA since day one. For those who dream big and push boundaries on the ground and in the stars to change the world for the better, we'll take you there. For more information, visit . Our Sat Connect IC business unit, a division of our Satellite Systems business is a leading provider of ASICs, software, multibeam electronically steered antennas, and complete systems for communication satellites, as well as ground and airborne terminals. Located in Israel, the UK, Bulgaria, and the US, we are a technology leader in satellite communication. We are seeking a highly skilled Software Technical Program Manager to lead customers program, suppliers' management and R&D projects focusing on software running and heavily interacting with HW - ASIC/RFIC design/validation and board design (HW). The ideal candidate will have a strong background in managing complex projects, extensive experience in the aerospace and defence industry and a proven track record of successfully delivering projects on time and within budget. The role will involve close collaboration with cross functional teams, including engineers, scientists, and stakeholders, to drive innovation and deliver cutting edge solutions for space applications. As a program manager, you will work closely with the engineering manager and lead cross functional engineering efforts delivering cutting edge systems for the satellite communication market. You will work with industry experts and teams, coordinating work done in house and at external vendors. Project Management From inception to completion, including project planning, execution, monitoring, and reporting. Develop and maintain project schedules, budgets, and resource allocations to ensure project milestones are achieved within defined timelines and budget constraints. Consolidate plans of different engineering departments, external vendors and suppliers. Cross Functional Collaboration Collaborate closely with cross functional teams, other than software including ASIC designers, hardware engineers and other stakeholders, to drive project success. Foster a collaborative and inclusive work environment to facilitate communication, knowledge sharing, and problem solving across disciplines. Customer Engagement Serve as the primary point of contact for customers throughout the project lifecycle. Engage with customers to understand their requirements, expectations, and feedback, and provide regular updates on project progress, milestones, and deliverables. Prepare and deliver presentations, reports, and technical briefings to communicate project status, achievements, and recommendations to customers and stakeholders. Risk Management Identify, assess, and mitigate project risks and uncertainties to minimize the impact on project outcomes. Proactively identify potential roadblocks, dependencies, and resource constraints and develop contingency plans and mitigation strategies to address them effectively. Requirements Proven track record of leading technology projects in the field of HW/SW design 5+ years of experience in program management R&D background. Background in Satellite industry / Aviation industry / Networking industry - an advantage Strong time management skills, organizational skills, problem solving and escalation skills. Clear and concise communication skills. Team player. Ability to work in high demanding and dynamic environment. We're a dream team of purpose driven, collaborative and passionate people, and we are constantly looking for others to join to ignite new and innovative approaches to problem solving that push us forward to improve life on and above Earth. If you're excited to expand our place in space and driven to inspire the next generation, we'll take you there. We have entered a new era of exploration and development, and MDA Space welcomes all who yearn to suit up and be a part of it. An equal opportunity employer prizing diversity, integrity and collaboration, we are committed to growing MDA Space's leadership in this next golden age. Comments/Special Considerations We are required to conduct a BPSS (Baseline Personnel Security Standard) screening in which we will check your: Right to work: To confirm that you are entitled to take up the position as well as check your nationality and immigration status Identity: Full ID check Criminal records: Basic Disclosure Employment history check: Confirmation of past three years of employment (minimum) history/activity Reference checks Benefits Statement MDA Space provides competitive compensation and benefits packages for its employees at all locations. As a team member of MDA, you and your qualified dependents are eligible to participate in a benefit plan that ensures a comprehensive level of protection through competitive health care including; private healthcare, disability income protection, life insurance, pension plan; and an employee assistance program. Equal Opportunity Statement MDA Space is an equal opportunity employer prizing diversity and inclusion. We are committed to treating all employees and applicants for employment with respect and dignity. If you require assistance and/or reasonable accommodation due to a disability during the application or the recruiting process, please feel free to notify us. Accommodations MDA Space is proud to provide accommodation(s) during the recruitment process. Should you require any accommodations, please indicate this on your application/cover letter and we will work with you to meet your accessibility needs.
Dec 18, 2025
Full time
Farnborough UK Farnborough Road Farnborough, GU14 7LS, GBR Building the space between proven and possible, MDA Space is a trusted mission partner to the global space industry. A robotics, satellite systems and geointelligence pioneer with a 55-year+ story of world firsts and more than 450 missions, MDA Space is a global leader in communications satellites, Earth and space observation, and space exploration and infrastructure. The global MDA Space team of more than 3,800 space experts has the knowledge and know-how to turn an audacious customer vision into an achievable mission - bringing to bear a one-of-a-kind mix of experience, engineering excellence and wide-eyed wonder that's been in our DNA since day one. For those who dream big and push boundaries on the ground and in the stars to change the world for the better, we'll take you there. For more information, visit . Our Sat Connect IC business unit, a division of our Satellite Systems business is a leading provider of ASICs, software, multibeam electronically steered antennas, and complete systems for communication satellites, as well as ground and airborne terminals. Located in Israel, the UK, Bulgaria, and the US, we are a technology leader in satellite communication. We are seeking a highly skilled Software Technical Program Manager to lead customers program, suppliers' management and R&D projects focusing on software running and heavily interacting with HW - ASIC/RFIC design/validation and board design (HW). The ideal candidate will have a strong background in managing complex projects, extensive experience in the aerospace and defence industry and a proven track record of successfully delivering projects on time and within budget. The role will involve close collaboration with cross functional teams, including engineers, scientists, and stakeholders, to drive innovation and deliver cutting edge solutions for space applications. As a program manager, you will work closely with the engineering manager and lead cross functional engineering efforts delivering cutting edge systems for the satellite communication market. You will work with industry experts and teams, coordinating work done in house and at external vendors. Project Management From inception to completion, including project planning, execution, monitoring, and reporting. Develop and maintain project schedules, budgets, and resource allocations to ensure project milestones are achieved within defined timelines and budget constraints. Consolidate plans of different engineering departments, external vendors and suppliers. Cross Functional Collaboration Collaborate closely with cross functional teams, other than software including ASIC designers, hardware engineers and other stakeholders, to drive project success. Foster a collaborative and inclusive work environment to facilitate communication, knowledge sharing, and problem solving across disciplines. Customer Engagement Serve as the primary point of contact for customers throughout the project lifecycle. Engage with customers to understand their requirements, expectations, and feedback, and provide regular updates on project progress, milestones, and deliverables. Prepare and deliver presentations, reports, and technical briefings to communicate project status, achievements, and recommendations to customers and stakeholders. Risk Management Identify, assess, and mitigate project risks and uncertainties to minimize the impact on project outcomes. Proactively identify potential roadblocks, dependencies, and resource constraints and develop contingency plans and mitigation strategies to address them effectively. Requirements Proven track record of leading technology projects in the field of HW/SW design 5+ years of experience in program management R&D background. Background in Satellite industry / Aviation industry / Networking industry - an advantage Strong time management skills, organizational skills, problem solving and escalation skills. Clear and concise communication skills. Team player. Ability to work in high demanding and dynamic environment. We're a dream team of purpose driven, collaborative and passionate people, and we are constantly looking for others to join to ignite new and innovative approaches to problem solving that push us forward to improve life on and above Earth. If you're excited to expand our place in space and driven to inspire the next generation, we'll take you there. We have entered a new era of exploration and development, and MDA Space welcomes all who yearn to suit up and be a part of it. An equal opportunity employer prizing diversity, integrity and collaboration, we are committed to growing MDA Space's leadership in this next golden age. Comments/Special Considerations We are required to conduct a BPSS (Baseline Personnel Security Standard) screening in which we will check your: Right to work: To confirm that you are entitled to take up the position as well as check your nationality and immigration status Identity: Full ID check Criminal records: Basic Disclosure Employment history check: Confirmation of past three years of employment (minimum) history/activity Reference checks Benefits Statement MDA Space provides competitive compensation and benefits packages for its employees at all locations. As a team member of MDA, you and your qualified dependents are eligible to participate in a benefit plan that ensures a comprehensive level of protection through competitive health care including; private healthcare, disability income protection, life insurance, pension plan; and an employee assistance program. Equal Opportunity Statement MDA Space is an equal opportunity employer prizing diversity and inclusion. We are committed to treating all employees and applicants for employment with respect and dignity. If you require assistance and/or reasonable accommodation due to a disability during the application or the recruiting process, please feel free to notify us. Accommodations MDA Space is proud to provide accommodation(s) during the recruitment process. Should you require any accommodations, please indicate this on your application/cover letter and we will work with you to meet your accessibility needs.
LocationBloomsbury Square, London, United Kingdom# Senior Network Security Engineer (L4) at N Consulting LtdLocationBloomsbury Square, London, United KingdomSalary£65 - £69 /yearJob TypeFull-timeDate PostedDecember 9th, 2025Apply Now Role: Senior Network Security Engineer (L4) Experience: 10years Location: Guildford,UK Work mode: Onsite Role Overview We are seeking a highly skilled L4 Network Security Engineer with deep expertise in Cisco security technologies, Check Point firewalls, and F5 APM. The ideal candidate will be responsible for designing, implementing, optimizing, and troubleshooting enterprise security solutions across multi-site and data center environments. This role requires hands-on experience in platform installations, upgrades, migrations, and decommissioning activities, along with strong troubleshooting and cross-team collaboration skills. Key Responsibilities 1. Security Infrastructure Operations & EngineeringManage, configure, and troubleshoot Cisco ISE (TACACS+, RADIUS, Dot1X, CoA, Profiling). Administer and support Cisco ASA/FTD firewalls including ACLs, NAT, VPN, failover, clustering, and upgrades. Manage Check Point firewalls (R80.x) - policy management, clustering, VPN, logging, and health checks. Handle F5 APM for remote access VPN, SSO, authentication policies, and application access. Support data center network security architecture (firewalls, segmentation, VRF, routing, switching security).2. Implementation, Installations & DecommissioningPerform installation, configuration, and deployment of security devices (ASA/FTD, Check Point, ISE nodes, F5 APM). Lead hardware refresh, firewall replacement, and migration projects. Execute device decommissioning, ensuring proper cleanup of configs, rule removal, rack removal, and documentation. Conduct cutover activities, change execution, and post-implementation validation.3. Project & Architecture SupportParticipate in designing secure network architectures for enterprise and data center environments. Work with cross-functional teams to review network and security requirements. Create and maintain HLDs/LLDs, network diagrams, migration plans, and SOPs.4. Security Operations & TroubleshootingAct as L4 SME for escalations related to network security issues. Troubleshoot identity/authentication failures, VPN issues, firewall packet drops, routing conflicts. Perform root-cause analysis (RCA), remediation plans, and long-term fixes. Monitor system health, logs, and alerts across multiple platforms.5. Governance, Compliance & Best PracticesEnsure compliance with security standards (ISO 27001, NIST, PCI-DSS, CIS benchmarks). Conduct periodic rule/policy optimization, cleanup, and audits. Maintain device firmware/software to secure and supported versions. Document operational procedures and provide knowledge transfer to L1/L2 teams. Required Skills & Experience Technical Skills Cisco ISE (expert level) - Authentication policies, authorization profiles, profiling, certificates, device onboarding.Cisco ASA/FTD - VPN, NAT, ACL, clustering, routing, packet tracer, Firepower Management Center (FMC).Check Point R80.x - SmartConsole, VPN, IPS, rule optimization, HA/cluster.F5 APM - Access policy creation, VPN configuration, SAML/OAuth integration.Cisco Switching/Routing in DC environment - Nexus (5k/7k/9k), VLANs, VPC, OSPF/BGP basics.Packet capture tools: Wireshark, tcpdump.cloud networking (AWS/Azure) is a plus.Automation/Scripting knowledge (Python, Ansible) preferred but not mandatory. Experience 6-10+ years of strong experience in enterprise Network Security.Experience working in large, distributed, high-availability environments.Proven track record of leading install, upgrade, migration, and decommission projects.Experience in handling major Incidents and RCA documentation. Soft Skills Excellent communication and documentation skills.Strong analytical and troubleshooting capability.Ability to lead changes independently and collaborate with global teams.Ability to mentor junior engineers.
Dec 18, 2025
Full time
LocationBloomsbury Square, London, United Kingdom# Senior Network Security Engineer (L4) at N Consulting LtdLocationBloomsbury Square, London, United KingdomSalary£65 - £69 /yearJob TypeFull-timeDate PostedDecember 9th, 2025Apply Now Role: Senior Network Security Engineer (L4) Experience: 10years Location: Guildford,UK Work mode: Onsite Role Overview We are seeking a highly skilled L4 Network Security Engineer with deep expertise in Cisco security technologies, Check Point firewalls, and F5 APM. The ideal candidate will be responsible for designing, implementing, optimizing, and troubleshooting enterprise security solutions across multi-site and data center environments. This role requires hands-on experience in platform installations, upgrades, migrations, and decommissioning activities, along with strong troubleshooting and cross-team collaboration skills. Key Responsibilities 1. Security Infrastructure Operations & EngineeringManage, configure, and troubleshoot Cisco ISE (TACACS+, RADIUS, Dot1X, CoA, Profiling). Administer and support Cisco ASA/FTD firewalls including ACLs, NAT, VPN, failover, clustering, and upgrades. Manage Check Point firewalls (R80.x) - policy management, clustering, VPN, logging, and health checks. Handle F5 APM for remote access VPN, SSO, authentication policies, and application access. Support data center network security architecture (firewalls, segmentation, VRF, routing, switching security).2. Implementation, Installations & DecommissioningPerform installation, configuration, and deployment of security devices (ASA/FTD, Check Point, ISE nodes, F5 APM). Lead hardware refresh, firewall replacement, and migration projects. Execute device decommissioning, ensuring proper cleanup of configs, rule removal, rack removal, and documentation. Conduct cutover activities, change execution, and post-implementation validation.3. Project & Architecture SupportParticipate in designing secure network architectures for enterprise and data center environments. Work with cross-functional teams to review network and security requirements. Create and maintain HLDs/LLDs, network diagrams, migration plans, and SOPs.4. Security Operations & TroubleshootingAct as L4 SME for escalations related to network security issues. Troubleshoot identity/authentication failures, VPN issues, firewall packet drops, routing conflicts. Perform root-cause analysis (RCA), remediation plans, and long-term fixes. Monitor system health, logs, and alerts across multiple platforms.5. Governance, Compliance & Best PracticesEnsure compliance with security standards (ISO 27001, NIST, PCI-DSS, CIS benchmarks). Conduct periodic rule/policy optimization, cleanup, and audits. Maintain device firmware/software to secure and supported versions. Document operational procedures and provide knowledge transfer to L1/L2 teams. Required Skills & Experience Technical Skills Cisco ISE (expert level) - Authentication policies, authorization profiles, profiling, certificates, device onboarding.Cisco ASA/FTD - VPN, NAT, ACL, clustering, routing, packet tracer, Firepower Management Center (FMC).Check Point R80.x - SmartConsole, VPN, IPS, rule optimization, HA/cluster.F5 APM - Access policy creation, VPN configuration, SAML/OAuth integration.Cisco Switching/Routing in DC environment - Nexus (5k/7k/9k), VLANs, VPC, OSPF/BGP basics.Packet capture tools: Wireshark, tcpdump.cloud networking (AWS/Azure) is a plus.Automation/Scripting knowledge (Python, Ansible) preferred but not mandatory. Experience 6-10+ years of strong experience in enterprise Network Security.Experience working in large, distributed, high-availability environments.Proven track record of leading install, upgrade, migration, and decommission projects.Experience in handling major Incidents and RCA documentation. Soft Skills Excellent communication and documentation skills.Strong analytical and troubleshooting capability.Ability to lead changes independently and collaborate with global teams.Ability to mentor junior engineers.