Commify
Nottingham, Nottinghamshire
At Commify, we're not just a company, we're a globally connected team of innovators who love what we do. As a CPaaS leader with 25 years of groundbreaking experience, we're the force behind over 5 billion customer interactions each year, enabling businesses worldwide to connect via advanced channels like SMS, RCS, and complex mobile journeys. Our culture is our core strength. Operating across the UK, EMEA, the USA, and Australia, we've fostered a truly diverse and connected environment, earning a consistent 4 out of 5 culture score in our employee engagement surveys. You'll join a vibrant team where your diverse experience makes a daily global impact. We need talented people to grow a global company where everyone feels proud to belong, have a purpose and do their best to directly shape the digital future. About The Role: We're on the look out for a super talented Product Marketing Executive who is responsible for the commercial success and market positioning of our CPaaS channels, playing a crucial role in the successful launch and ongoing success of the Commify Platform. In this role, you will be joining the Product Marketing Channels team, having a primary focus on WhatsApp and potentially supporting other future channels. The core purpose of this role is to drive growth by supporting Go-To-Market (GTM) execution, developing Ideal Customer Profiles (ICP), and conducting detailed market and competitor analysis. You will be responsible for creating high-impact collateral and enablement materials that translate technical functionality into clear value for both internal teams and external customers. Working across functions, you will contribute to pricing strategies and ensure all activities are strictly aligned with the Product Marketing Delivery Plan and broader Commify goals. What You'll Bring: Experience in a product marketing or commercial role, ideally within CPaaS, SaaS, or a high-growth technology environment. The ability to support a varied workload, pivoting efficiently between the technical requirements of different communication channels. Experience working within a global business, tailoring strategies to suit different regional market maturities and customer behaviours. Exceptional written and verbal communication skills, with the ability to present ideas clearly to both technical and non-technical audiences. Strong and confident presentation skills with the ability to command an audience of diverse stakeholders. Exposure to a market-facing role (e.g. delivering presentations to customers and prospects, conducting competitor analysis and market research). A proven ability to produce accurate, concise and impactful materials tailored to specific target audiences. Proficient in productivity applications such as Microsoft Office, Project, or Basecamp. Comfortable using collaboration and CRM tools such as Slack and Salesforce. ROI-tracking skills, able to prove what is/isn't working. Strong interpersonal skills supporting the flow of information between Product, Sales, and Marketing departments to ensure everyone is aligned on the latest messaging. Even if you haven't officially held a Product Marketing role, we'd love to hear from you if you have transferable skills across go-to-market, product launches, and sales enablement. What We Offer: (Offering do vary by location, but we can guarantee competitive employee benefits) Competitive salary of £36k- £41k per annum (depending on experience). Flexible hybrid working. Generous paid leave. Enhance family leave. Birthday day off. Mental Health Support through our Wellbeing partner, Calm. Wellbeing leave and a Mental Health First Aider program. Giving back days to help support causes close to your heart. Unlimited professional & personal learning. Total Rewards including retirement planning, healthcare and life assurance. And did we mention our epic team socials? We know how to celebrate in style!
At Commify, we're not just a company, we're a globally connected team of innovators who love what we do. As a CPaaS leader with 25 years of groundbreaking experience, we're the force behind over 5 billion customer interactions each year, enabling businesses worldwide to connect via advanced channels like SMS, RCS, and complex mobile journeys. Our culture is our core strength. Operating across the UK, EMEA, the USA, and Australia, we've fostered a truly diverse and connected environment, earning a consistent 4 out of 5 culture score in our employee engagement surveys. You'll join a vibrant team where your diverse experience makes a daily global impact. We need talented people to grow a global company where everyone feels proud to belong, have a purpose and do their best to directly shape the digital future. About The Role: We're on the look out for a super talented Product Marketing Executive who is responsible for the commercial success and market positioning of our CPaaS channels, playing a crucial role in the successful launch and ongoing success of the Commify Platform. In this role, you will be joining the Product Marketing Channels team, having a primary focus on WhatsApp and potentially supporting other future channels. The core purpose of this role is to drive growth by supporting Go-To-Market (GTM) execution, developing Ideal Customer Profiles (ICP), and conducting detailed market and competitor analysis. You will be responsible for creating high-impact collateral and enablement materials that translate technical functionality into clear value for both internal teams and external customers. Working across functions, you will contribute to pricing strategies and ensure all activities are strictly aligned with the Product Marketing Delivery Plan and broader Commify goals. What You'll Bring: Experience in a product marketing or commercial role, ideally within CPaaS, SaaS, or a high-growth technology environment. The ability to support a varied workload, pivoting efficiently between the technical requirements of different communication channels. Experience working within a global business, tailoring strategies to suit different regional market maturities and customer behaviours. Exceptional written and verbal communication skills, with the ability to present ideas clearly to both technical and non-technical audiences. Strong and confident presentation skills with the ability to command an audience of diverse stakeholders. Exposure to a market-facing role (e.g. delivering presentations to customers and prospects, conducting competitor analysis and market research). A proven ability to produce accurate, concise and impactful materials tailored to specific target audiences. Proficient in productivity applications such as Microsoft Office, Project, or Basecamp. Comfortable using collaboration and CRM tools such as Slack and Salesforce. ROI-tracking skills, able to prove what is/isn't working. Strong interpersonal skills supporting the flow of information between Product, Sales, and Marketing departments to ensure everyone is aligned on the latest messaging. Even if you haven't officially held a Product Marketing role, we'd love to hear from you if you have transferable skills across go-to-market, product launches, and sales enablement. What We Offer: (Offering do vary by location, but we can guarantee competitive employee benefits) Competitive salary of £36k- £41k per annum (depending on experience). Flexible hybrid working. Generous paid leave. Enhance family leave. Birthday day off. Mental Health Support through our Wellbeing partner, Calm. Wellbeing leave and a Mental Health First Aider program. Giving back days to help support causes close to your heart. Unlimited professional & personal learning. Total Rewards including retirement planning, healthcare and life assurance. And did we mention our epic team socials? We know how to celebrate in style!
Encord
About Encord Encord is the universal data layer for AI that helps 300+ AI teams train and run models on the right data. Our platform indexes, curates, annotates, and evaluates data across the full AI lifecycle, from development through production. Trusted by Woven by Toyota, AXA, UiPath, Zipline, and more. We're an ambitious team of 100+ working at the frontier of AI and have raised $60M in Series C funding from Wellington Management, CRV, Next47 and Y Combinator. The role We're hiring a Manager, Business Development to lead, coach, and scale our Commercial Associate (CA) team as we grow our go-to-market presence. This is a high-impact leadership role focused on team development, outbound excellence, and cross-functional execution. You'll work closely with Sales, Growth, and RevOps to build a high-performing outbound engine - while developing early-career commercial talent into the next generation of Encord sellers. This role is ideal for someone who enjoys both people leadership and building systems, and who thrives in an environment where not everything is fully defined yet. What you'll do Lead and scale a high-performing Commercial Associate team focused on outbound pipeline generation Coach, develop, and review performance through 1:1s, feedback, and clear expectations Hire, onboard, and retain top early-career commercial talent Build and maintain world-class onboarding, training, and enablement programmes Drive best-in-class outbound execution using data, CRM insights, and GTM tooling Partner cross-functionally with Sales, Marketing, Enablement, and RevOps to align pipeline and execution Continuously improve workflows, tooling, and signal quality as the team scales Represent Encord externally and support global growth initiatives as needed Who we're looking for Proven experience managing and coaching early-career sales or business development teams A strong track record of building and scaling outbound programmes in B2B SaaS (ideally Series B-C) An effective communicator and mentor who brings clarity, energy, and structure to teams Comfort working with data - you don't just report metrics, you act on them Experience with modern GTM tools (e.g. Apollo, Clay, Gong, HubSpot) Strong commercial intuition and the ability to partner cross-functionally Interest in AI/ML or experience selling to technical buyers is a plus Experience requirements 5+ years in B2B SaaS sales, business development, or GTM roles, with a track record of performance in high-growth environments ideally at Series B-C stage 2+ years directly managing or coaching early-career BD, SDR, or Commercial Associate teams, with demonstrable impact on ramp time, quota attainment, and team retention Proven success building and scaling outbound pipeline programmes - you've built the playbook, not just run it Experience owning the full talent lifecycle for early-career commercial hires: sourcing, hiring, onboarding, and ongoing development Strong command of modern GTM tooling (e.g. Apollo, Clay, Gong, HubSpot) and CRM workflows, with the ability to use data to diagnose performance gaps and drive action Cross-functional instincts - comfortable partnering with Sales, Marketing, RevOps, and Enablement to align execution and improve pipeline quality Bonus: Experience selling to technical buyers or in AI/ML adjacent markets; prior experience building outbound programmes from scratch in an early-stage or pre-process environment Why Encord Competitive salary, commission, and equity in a high-growth start-up Strong in-person culture - most of the team works from our London office 3+ days/week 25 days annual leave + UK public holidays Annual learning & development budget Travel for customer visits, events, and conferences across the UK and Europe Company lunches twice a week Monthly socials & bi-annual team offsites
About Encord Encord is the universal data layer for AI that helps 300+ AI teams train and run models on the right data. Our platform indexes, curates, annotates, and evaluates data across the full AI lifecycle, from development through production. Trusted by Woven by Toyota, AXA, UiPath, Zipline, and more. We're an ambitious team of 100+ working at the frontier of AI and have raised $60M in Series C funding from Wellington Management, CRV, Next47 and Y Combinator. The role We're hiring a Manager, Business Development to lead, coach, and scale our Commercial Associate (CA) team as we grow our go-to-market presence. This is a high-impact leadership role focused on team development, outbound excellence, and cross-functional execution. You'll work closely with Sales, Growth, and RevOps to build a high-performing outbound engine - while developing early-career commercial talent into the next generation of Encord sellers. This role is ideal for someone who enjoys both people leadership and building systems, and who thrives in an environment where not everything is fully defined yet. What you'll do Lead and scale a high-performing Commercial Associate team focused on outbound pipeline generation Coach, develop, and review performance through 1:1s, feedback, and clear expectations Hire, onboard, and retain top early-career commercial talent Build and maintain world-class onboarding, training, and enablement programmes Drive best-in-class outbound execution using data, CRM insights, and GTM tooling Partner cross-functionally with Sales, Marketing, Enablement, and RevOps to align pipeline and execution Continuously improve workflows, tooling, and signal quality as the team scales Represent Encord externally and support global growth initiatives as needed Who we're looking for Proven experience managing and coaching early-career sales or business development teams A strong track record of building and scaling outbound programmes in B2B SaaS (ideally Series B-C) An effective communicator and mentor who brings clarity, energy, and structure to teams Comfort working with data - you don't just report metrics, you act on them Experience with modern GTM tools (e.g. Apollo, Clay, Gong, HubSpot) Strong commercial intuition and the ability to partner cross-functionally Interest in AI/ML or experience selling to technical buyers is a plus Experience requirements 5+ years in B2B SaaS sales, business development, or GTM roles, with a track record of performance in high-growth environments ideally at Series B-C stage 2+ years directly managing or coaching early-career BD, SDR, or Commercial Associate teams, with demonstrable impact on ramp time, quota attainment, and team retention Proven success building and scaling outbound pipeline programmes - you've built the playbook, not just run it Experience owning the full talent lifecycle for early-career commercial hires: sourcing, hiring, onboarding, and ongoing development Strong command of modern GTM tooling (e.g. Apollo, Clay, Gong, HubSpot) and CRM workflows, with the ability to use data to diagnose performance gaps and drive action Cross-functional instincts - comfortable partnering with Sales, Marketing, RevOps, and Enablement to align execution and improve pipeline quality Bonus: Experience selling to technical buyers or in AI/ML adjacent markets; prior experience building outbound programmes from scratch in an early-stage or pre-process environment Why Encord Competitive salary, commission, and equity in a high-growth start-up Strong in-person culture - most of the team works from our London office 3+ days/week 25 days annual leave + UK public holidays Annual learning & development budget Travel for customer visits, events, and conferences across the UK and Europe Company lunches twice a week Monthly socials & bi-annual team offsites
Monica Vinader
City Of Westminster, London
Job Title: Senior Manager, Visual Merchandising Location: London (Onsite) Reporting To: SVP Global Retail Who we are At Monica Vinader, we believe luxury should be empowering, long-lasting and responsibly made. Guided by integrity, craftsmanship and innovation, our goal is to elevate people's lives by opening access to a more beautiful world. From crafting consciously with recycled precious metals and ethically sourced materials, to designing enduring, versatile pieces made to be layered, loved and lived in every day, we are redefining what modern jewellery can be. We create jewellery that marks moments, tells stories and becomes part of who you are, all while making responsible luxury more accessible. Our commitment to sustainability, innovation and positive impact continues to be recognised across the industry. We are proud to have received: Responsible Jewellery Brand, 2026 - Country & Town House Responsible Business of the Year, 2025 - Positive Luxury Top 50 Inspiring Workplaces (UK & NI), 2024 - Inspiring Workplaces With a global footprint across physical retail, e-commerce and trusted partners, we put our community at the heart of everything we do. Proudly female founded and inclusive, we build meaningful relationships with the people who wear and love our jewellery. Where we need your help We are looking for a Senior Manager, Visual Merchandising with strong commercial judgement, excellent project management and confident communication to shape how our brand shows up in stores globally. This role is responsible for translating product, campaign and brand direction into executable VM that lands consistently in store, supporting both customer experience and performance. You will use data and post campaign insight to guide decisions, set future intent and prioritise where VM will drive the biggest impact. Partnering closely with Retail, Brand, Merchandising, Digital and Wholesale, you will turn agreed direction into clear VM standards, aligning stakeholders, setting timelines and ensuring delivery against agreed critical paths, while allowing for local nuance where it supports trading. What you'll do Global Visual Merchandising Delivery Own the end to end delivery of global VM across Retail and Wholesale, translating brand, campaign and product direction into elevated, commercially grounded in store execution. Lead VM rollouts across launches and key trading moments, managing critical paths, guideline curation, dependencies and stakeholder alignment to ensure on time, high quality execution across markets. Set clear, practical VM standards aligned to the GTM calendar, ensuring consistency while allowing local nuance where it supports trading performance. Own and submit all briefs to the Creative team, ensuring clear intent, context and timelines for all in store assets including signage and campaign collateral. Maintain high VM standards through regular time in store, structured virtual reviews and clear feedback loops. Own the product and fixture rangebook end to end, ensuring all SKUs, fixtures and VM components are accurate and finalised ahead of merchandising and operations deadlines. Oversee POS planning and quantities, ensuring appropriate stock levels, particularly ahead of new store openings and major launches. Lead VM readiness for new store openings, refurbishments and refreshes, ensuring stores are fully prepared for trade. Ensure all customer facing visual touchpoints, including signage, uniforms and agreed sensory elements, are executed in line with brand standards. Product Optimisation Partner with Merchandising and Retail to optimise product placement, flow and POD strategy based on trading performance and customer behaviour. Use sales data, store insight and feedback to inform VM decisions, improving space utilisation and supporting full price sell through. Define success metrics for new PODs and initiatives, track performance and adjust approach in collaboration with the Commercial Retail team where results fall short. Cross Functional Collaboration Build strong, proactive partnerships across Retail, Brand, Merchandising, Digital and Wholesale to ensure aligned priorities and seamless execution. Partner closely with the Senior Manager, Store Design and Build on fixture and POS development, aligning on intent, timelines and delivery standards. Maintain daily visibility across shared workstreams with Store Design and Build, managing interdependencies and stepping in to support urgent priorities where needed to protect delivery. Reporting, Budgeting & Administration Own VM reporting for board reports and GTM needs, tracking progress against the GTM calendar and key milestones. Manage the VM budget, ensuring spend is controlled, forecasted, and aligned to priorities. Oversee administrative processes including documentation, POS inventory management, VM Servicedesk, communication to support smooth and timely execution. Team Leadership Lead and prioritise the VM Executive's workload, ensuring effective day to day delivery across asset management, logistics and rollout support. Manage the shared allocation of the VM Executive to the Store Design and Build team, targeting approximately two days per week to ensure efficient use of resources and aligned delivery. Partner with locally based VM Specialists to uphold standards in store and strengthen local execution, supporting the development of clear processes and ways of working for this evolving programme. Build VM capability across stores through clear guidance, structured feedback and targeted virtual training. Continuously improve VM tools, processes and planning frameworks to drive clarity, efficiency and pace. As a People Manager Coach and develop your direct reports to deliver their role to the best of their ability. Maintain a foundational understanding of company policies that affect your team, including any team members in other territories or business divisions, and ensure those policies are applied fairly and consistently. Recognise and celebrate successes. Manage your team's performance, attendance and any incidents that arise. Support your team in prioritising their wellbeing, providing guidance on workflow management and prioritisation to enable work/life balance. Lead by example, showcasing the MV behaviours, competencies and values. Empower your team to make decisions, providing guidance and support and identifying the learning opportunity from our 'test and learn' behaviour. Collaborate with the People & Culture team for advice on complex or sensitive matters. What you'll bring This role is aligned to the Senior Level expectations in Monica Vinader's Capability Framework. You will demonstrate the following competencies and behaviours: Connect & Empower Communicates Effectively Translates brand, campaign and product direction into clear, executable VM standards and guidance for stores and partners. Communicates priorities, timelines and "what good looks like" with clarity, ensuring stakeholders are aligned across Retail, Brand, Merchandising, Digital and Wholesale. Influences with confidence and brings others with you, especially when working through trade offs between creative ambition, operational reality and commercial needs. Collaborates Proactively Builds trusted, cross functional partnerships and involves the right people early to drive shared ownership of VM delivery. Works constructively across teams (including Store Design & Build) to ensure fixtures, POS and customer facing touchpoints land on time and meet brand standards. Helps remove friction for stores by aligning on decisions, simplifying where possible, and maintaining consistency across markets (with thoughtful local nuance). Coaches & Develops Others Leads and develops your direct report(s) through clear expectations, regular feedback and supportive coaching that raises capability and confidence. Builds VM capability beyond your immediate team by sharing knowledge, strengthening standards, and enabling locally based VM Specialists and store teams to execute brilliantly. Invests in long term talent and succession by creating learning opportunities and modelling the behaviours you expect from others. Drive & Deliver Workflow Management Plans and prioritises multiple workstreams (GTM rollouts, new store openings, refurbishments, rangebook/fixture readiness) with strong pace and composure. Creates clarity on milestones, dependencies and ownership, escalating risks early and managing stakeholder expectations with confidence. Builds simple, repeatable ways of working that make VM execution easier, faster and more consistent for global teams. Dives Deep Uses trading performance, sales data, customer insight and store feedback to make evidence based VM decisions (including product placement, flow, POD transitions and space optimisation). Spots patterns and root causes, tests assumptions, and uses insight to continuously improve VM standards and execution quality. Balances creative judgement with commercial rigour, ensuring VM elevates both the customer experience and performance outcomes. Delivers Results Takes end to end accountability for global VM delivery, holding a high bar for quality, consistency and launch readiness across the store estate and wholesale environment. Tracks progress against the GTM calendar and key milestones, ensuring output is delivered on time . click apply for full job details
Job Title: Senior Manager, Visual Merchandising Location: London (Onsite) Reporting To: SVP Global Retail Who we are At Monica Vinader, we believe luxury should be empowering, long-lasting and responsibly made. Guided by integrity, craftsmanship and innovation, our goal is to elevate people's lives by opening access to a more beautiful world. From crafting consciously with recycled precious metals and ethically sourced materials, to designing enduring, versatile pieces made to be layered, loved and lived in every day, we are redefining what modern jewellery can be. We create jewellery that marks moments, tells stories and becomes part of who you are, all while making responsible luxury more accessible. Our commitment to sustainability, innovation and positive impact continues to be recognised across the industry. We are proud to have received: Responsible Jewellery Brand, 2026 - Country & Town House Responsible Business of the Year, 2025 - Positive Luxury Top 50 Inspiring Workplaces (UK & NI), 2024 - Inspiring Workplaces With a global footprint across physical retail, e-commerce and trusted partners, we put our community at the heart of everything we do. Proudly female founded and inclusive, we build meaningful relationships with the people who wear and love our jewellery. Where we need your help We are looking for a Senior Manager, Visual Merchandising with strong commercial judgement, excellent project management and confident communication to shape how our brand shows up in stores globally. This role is responsible for translating product, campaign and brand direction into executable VM that lands consistently in store, supporting both customer experience and performance. You will use data and post campaign insight to guide decisions, set future intent and prioritise where VM will drive the biggest impact. Partnering closely with Retail, Brand, Merchandising, Digital and Wholesale, you will turn agreed direction into clear VM standards, aligning stakeholders, setting timelines and ensuring delivery against agreed critical paths, while allowing for local nuance where it supports trading. What you'll do Global Visual Merchandising Delivery Own the end to end delivery of global VM across Retail and Wholesale, translating brand, campaign and product direction into elevated, commercially grounded in store execution. Lead VM rollouts across launches and key trading moments, managing critical paths, guideline curation, dependencies and stakeholder alignment to ensure on time, high quality execution across markets. Set clear, practical VM standards aligned to the GTM calendar, ensuring consistency while allowing local nuance where it supports trading performance. Own and submit all briefs to the Creative team, ensuring clear intent, context and timelines for all in store assets including signage and campaign collateral. Maintain high VM standards through regular time in store, structured virtual reviews and clear feedback loops. Own the product and fixture rangebook end to end, ensuring all SKUs, fixtures and VM components are accurate and finalised ahead of merchandising and operations deadlines. Oversee POS planning and quantities, ensuring appropriate stock levels, particularly ahead of new store openings and major launches. Lead VM readiness for new store openings, refurbishments and refreshes, ensuring stores are fully prepared for trade. Ensure all customer facing visual touchpoints, including signage, uniforms and agreed sensory elements, are executed in line with brand standards. Product Optimisation Partner with Merchandising and Retail to optimise product placement, flow and POD strategy based on trading performance and customer behaviour. Use sales data, store insight and feedback to inform VM decisions, improving space utilisation and supporting full price sell through. Define success metrics for new PODs and initiatives, track performance and adjust approach in collaboration with the Commercial Retail team where results fall short. Cross Functional Collaboration Build strong, proactive partnerships across Retail, Brand, Merchandising, Digital and Wholesale to ensure aligned priorities and seamless execution. Partner closely with the Senior Manager, Store Design and Build on fixture and POS development, aligning on intent, timelines and delivery standards. Maintain daily visibility across shared workstreams with Store Design and Build, managing interdependencies and stepping in to support urgent priorities where needed to protect delivery. Reporting, Budgeting & Administration Own VM reporting for board reports and GTM needs, tracking progress against the GTM calendar and key milestones. Manage the VM budget, ensuring spend is controlled, forecasted, and aligned to priorities. Oversee administrative processes including documentation, POS inventory management, VM Servicedesk, communication to support smooth and timely execution. Team Leadership Lead and prioritise the VM Executive's workload, ensuring effective day to day delivery across asset management, logistics and rollout support. Manage the shared allocation of the VM Executive to the Store Design and Build team, targeting approximately two days per week to ensure efficient use of resources and aligned delivery. Partner with locally based VM Specialists to uphold standards in store and strengthen local execution, supporting the development of clear processes and ways of working for this evolving programme. Build VM capability across stores through clear guidance, structured feedback and targeted virtual training. Continuously improve VM tools, processes and planning frameworks to drive clarity, efficiency and pace. As a People Manager Coach and develop your direct reports to deliver their role to the best of their ability. Maintain a foundational understanding of company policies that affect your team, including any team members in other territories or business divisions, and ensure those policies are applied fairly and consistently. Recognise and celebrate successes. Manage your team's performance, attendance and any incidents that arise. Support your team in prioritising their wellbeing, providing guidance on workflow management and prioritisation to enable work/life balance. Lead by example, showcasing the MV behaviours, competencies and values. Empower your team to make decisions, providing guidance and support and identifying the learning opportunity from our 'test and learn' behaviour. Collaborate with the People & Culture team for advice on complex or sensitive matters. What you'll bring This role is aligned to the Senior Level expectations in Monica Vinader's Capability Framework. You will demonstrate the following competencies and behaviours: Connect & Empower Communicates Effectively Translates brand, campaign and product direction into clear, executable VM standards and guidance for stores and partners. Communicates priorities, timelines and "what good looks like" with clarity, ensuring stakeholders are aligned across Retail, Brand, Merchandising, Digital and Wholesale. Influences with confidence and brings others with you, especially when working through trade offs between creative ambition, operational reality and commercial needs. Collaborates Proactively Builds trusted, cross functional partnerships and involves the right people early to drive shared ownership of VM delivery. Works constructively across teams (including Store Design & Build) to ensure fixtures, POS and customer facing touchpoints land on time and meet brand standards. Helps remove friction for stores by aligning on decisions, simplifying where possible, and maintaining consistency across markets (with thoughtful local nuance). Coaches & Develops Others Leads and develops your direct report(s) through clear expectations, regular feedback and supportive coaching that raises capability and confidence. Builds VM capability beyond your immediate team by sharing knowledge, strengthening standards, and enabling locally based VM Specialists and store teams to execute brilliantly. Invests in long term talent and succession by creating learning opportunities and modelling the behaviours you expect from others. Drive & Deliver Workflow Management Plans and prioritises multiple workstreams (GTM rollouts, new store openings, refurbishments, rangebook/fixture readiness) with strong pace and composure. Creates clarity on milestones, dependencies and ownership, escalating risks early and managing stakeholder expectations with confidence. Builds simple, repeatable ways of working that make VM execution easier, faster and more consistent for global teams. Dives Deep Uses trading performance, sales data, customer insight and store feedback to make evidence based VM decisions (including product placement, flow, POD transitions and space optimisation). Spots patterns and root causes, tests assumptions, and uses insight to continuously improve VM standards and execution quality. Balances creative judgement with commercial rigour, ensuring VM elevates both the customer experience and performance outcomes. Delivers Results Takes end to end accountability for global VM delivery, holding a high bar for quality, consistency and launch readiness across the store estate and wholesale environment. Tracks progress against the GTM calendar and key milestones, ensuring output is delivered on time . click apply for full job details
Stacks
This role is based out of our Amsterdam office or London office We are an office-first company & believe great products are made when we are together. About Stacks At Stacks, we're transforming the way finance teams approach one of their most critical processes: the monthly close. For mid to large enterprises, the close is a painstaking, manual effort that pulls finance teams away from strategic initiatives to focus on repetitive, tedious tasks. We believe this needs to change. Our vision is bold. With the power of AI, we're reimagining the monthly close to be as simple as a single click-providing the most accurate, detailed financial insights on day one of each month. By giving finance teams their time back, we enable them to focus on high-impact, strategic work that drives their companies forward. Our team is a blend of finance, product, and technical experts from top-tier companies like Uber, Plaid, Miro, Mollie, and Bunq, united by the drive to create a game-changing solution. Based in the heart of Amsterdam, our office offers inspiring views over the iconic canals. Backed by leading VCs and executives from Stripe, Plaid, and OpenAI, we're ready to reshape the future of finance. About the Role Stacks is looking for a fiercely ambitious, entrepreneurial, and commercially driven Customer Success Manager - Accounting to join our team in Amsterdam as one of our first CS hires! In this high-impact role, you'll collaborate closely with our founder to create and execute our GTM strategy at Stacks. If you're excited by the idea of limitless growth and fast-paced challenges, this is a unique opportunity to accelerate your career as you help shape the future of Stacks. What You'll Do Drive Customer Success: Support the full customer journey from onboarding to renewal and expansion. You'll interact directly with Controllers, Finance leaders, and CFOs to ensure Stacks becomes mission-critical to their accounting operations. Accounting-Led Support: Leverage your Accounting / Controller background to deeply understand customer workflows and challenges. You'll offer guidance rooted in your financial close experience, helping customers maximize the value of Stacks. Drive Net Retention: You will own renewals and expansion across your portfolio by delivering measurable value and identifying opportunities for deeper adoption. Product Mastery: Become a power user of Stacks, able to guide customers through best practices, troubleshoot issues, and ensure seamless implementation. Cross-functional Collaboration: Partner with Sales, Product, and Engineering to translate feedback into actionable improvements that address the needs of accounting teams. Strategic Impact: As one of our first CS hires, you'll help define the function from the ground up, building playbooks and influencing our GTM strategy. What You Need 3-7 Years of SaaS Customer Success Experience: A strong track record managing post-sales relationships with mid-market and enterprise clients. You've owned renewals, driven expansion, and worked cross-functionally to deliver success. Accounting Expertise: Hands-on experience in accounting, ideally as a Controller, CPA, or within a finance team managing the close process. You speak the language of Stacks users and understand their day-to-day challenges. Customer-Centric Mindset: You know how to build trust with finance teams, navigate and deliver strategic support. Product Mastery: You're quick to learn new tools and can confidently guide others through them. You can break down complex workflows into actionable steps for our customers. What's in It for You Cutting-Edge Technology: Work at the forefront of the Gen AI revolution. Top-Tier Team: Collaborate with talented colleagues from companies like Uber, Plaid, Miro, and Mollie. Foundational Role: Become one of the founding pillars of an exciting company, backed by Tier 1 VCs and executives from OpenAI, Stripe, and DeepMind. Inspiring Workspace: Enjoy the view of the Amsterdam canals in our stunning office. The Hiring Process Step 1: 30-minute screening call with our talent partner (Peter) to discuss your background, motivation, experience, and practical details. Step 2: 3 x30-minute calls with our founder (Albert) and team members to dive deeper into your experience. Step 3: Take-home and 1-hour on-site panel interview with our team at Stacks. Step 4: Offer!
This role is based out of our Amsterdam office or London office We are an office-first company & believe great products are made when we are together. About Stacks At Stacks, we're transforming the way finance teams approach one of their most critical processes: the monthly close. For mid to large enterprises, the close is a painstaking, manual effort that pulls finance teams away from strategic initiatives to focus on repetitive, tedious tasks. We believe this needs to change. Our vision is bold. With the power of AI, we're reimagining the monthly close to be as simple as a single click-providing the most accurate, detailed financial insights on day one of each month. By giving finance teams their time back, we enable them to focus on high-impact, strategic work that drives their companies forward. Our team is a blend of finance, product, and technical experts from top-tier companies like Uber, Plaid, Miro, Mollie, and Bunq, united by the drive to create a game-changing solution. Based in the heart of Amsterdam, our office offers inspiring views over the iconic canals. Backed by leading VCs and executives from Stripe, Plaid, and OpenAI, we're ready to reshape the future of finance. About the Role Stacks is looking for a fiercely ambitious, entrepreneurial, and commercially driven Customer Success Manager - Accounting to join our team in Amsterdam as one of our first CS hires! In this high-impact role, you'll collaborate closely with our founder to create and execute our GTM strategy at Stacks. If you're excited by the idea of limitless growth and fast-paced challenges, this is a unique opportunity to accelerate your career as you help shape the future of Stacks. What You'll Do Drive Customer Success: Support the full customer journey from onboarding to renewal and expansion. You'll interact directly with Controllers, Finance leaders, and CFOs to ensure Stacks becomes mission-critical to their accounting operations. Accounting-Led Support: Leverage your Accounting / Controller background to deeply understand customer workflows and challenges. You'll offer guidance rooted in your financial close experience, helping customers maximize the value of Stacks. Drive Net Retention: You will own renewals and expansion across your portfolio by delivering measurable value and identifying opportunities for deeper adoption. Product Mastery: Become a power user of Stacks, able to guide customers through best practices, troubleshoot issues, and ensure seamless implementation. Cross-functional Collaboration: Partner with Sales, Product, and Engineering to translate feedback into actionable improvements that address the needs of accounting teams. Strategic Impact: As one of our first CS hires, you'll help define the function from the ground up, building playbooks and influencing our GTM strategy. What You Need 3-7 Years of SaaS Customer Success Experience: A strong track record managing post-sales relationships with mid-market and enterprise clients. You've owned renewals, driven expansion, and worked cross-functionally to deliver success. Accounting Expertise: Hands-on experience in accounting, ideally as a Controller, CPA, or within a finance team managing the close process. You speak the language of Stacks users and understand their day-to-day challenges. Customer-Centric Mindset: You know how to build trust with finance teams, navigate and deliver strategic support. Product Mastery: You're quick to learn new tools and can confidently guide others through them. You can break down complex workflows into actionable steps for our customers. What's in It for You Cutting-Edge Technology: Work at the forefront of the Gen AI revolution. Top-Tier Team: Collaborate with talented colleagues from companies like Uber, Plaid, Miro, and Mollie. Foundational Role: Become one of the founding pillars of an exciting company, backed by Tier 1 VCs and executives from OpenAI, Stripe, and DeepMind. Inspiring Workspace: Enjoy the view of the Amsterdam canals in our stunning office. The Hiring Process Step 1: 30-minute screening call with our talent partner (Peter) to discuss your background, motivation, experience, and practical details. Step 2: 3 x30-minute calls with our founder (Albert) and team members to dive deeper into your experience. Step 3: Take-home and 1-hour on-site panel interview with our team at Stacks. Step 4: Offer!