About Euromonitor Euromonitor International leads the world in data analytics and research into markets, industries, economies and consumers. We provide truly global insight and data on thousands of products and services; we are the first destination for organisations seeking growth. With our guidance, our clients can make bold, strategic decisions with confidence. The Opportunity We're looking for an exceptional Global Director of Strategic Partnerships to help us accelerate our next phase of commercial growth. This is an exciting, newly created role with the opportunity to shape our global partnership strategy from the ground up. In this high impact, commercially focused role, you'll shape and scale our global ecosystem of strategic partnerships; from financial information providers and technology platforms to media organisations and industry networks. Your work will ensure Euromonitor data is seamlessly embedded wherever our customers operate. You'll design innovative commercial models, lead VP/C suite conversations, and deliver partnerships that expand our reach, grow revenue, and embed our insight into partner workflows across the world. This role reports to the VP of Partnerships and works closely with Product, Technology, Sales, Research, Marketing, Legal and Finance. What You'll Lead Build and manage a high value global partner pipeline Design scalable commercial models (licensing, embedded data, APIs, AI/LLM content use cases) Lead negotiations involving data rights, IP, attribution, and revenue shares Oversee partnerships end to end - from deal shaping and contracting to onboarding, activation, and renewal Embed Euromonitor content into partner platforms to grow brand visibility and data usage Align with cross functional teams to drive joint business cases, GTM plans, technical integrations, and commercial success metrics What You Bring Deep experience building and scaling multimillion pound partnership portfolios Strong commercial acumen: building pipelines from scratch, closing high value deals, and scaling global partnerships Expertise in licensing, embedded data, APIs/MCP, and AI/LLM use cases Senior level influencing skills (VP/C suite) Strong negotiation skills in complex IP and data driven environments Familiarity with ecosystems such as financial data providers, cloud/marketplace platforms, media organisations, and industry associations Who You Are A builder who thrives on creating new revenue streams and partnership frameworks Commercial, structured, and highly strategic Brand aware and comfortable shaping market perception Curious, experimental, and data driven A clear communicator and highly collaborative operator across commercial, tech, and research teams Why Euromonitor? A globally diverse team across 16 offices A culture centred on inclusion, curiosity, growth, and collaboration Competitive benefits, flexible working, generous holiday allowance CSR commitment with volunteering days and charitable contributions A place where your impact is visible - and celebrated Ready to shape the future of global data partnerships? If you're excited by building something big, bold, and commercially powerful, we'd love to hear from you. The full JD will be provided at the first stage in the process. Why work for Euromonitor? Our Values: We seek individuals who act with integrity We look for candidates who are curious about the world We feel that as a community, we're stronger together We seek toenable people to feel empowered We welcome candidates who bring strength in diversity International: not only do we have a very multinational workforce in each office but we communicate across our 16 offices worldwide on a daily basis. Hardworking and sociable: our staff know how to work hard and know also how to enjoy themselves! We pride ourselves on creating an appropriate work-life balance, with flexible hours and regular socialising including frequent after work meet ups, summer and Christmas parties and a whole range of other groups to be involved with. Committed to making a difference: We believe that people are looking for something worthwhile in a company beyond the workplace. Our extensive Corporate Social Responsibility Programme gives each member of staff two volunteering days a year in addition to holidays. It gives all new starters a donation amount on joining us which they can give to a charity of their choice. Excellent benefits: we offer competitive salaries, enhanced healthcare and pensions, plus generous holiday allowances, hybrid working and, in many offices, a Core Hours policy allowing flexible start and finish times to each day. Opportunities to grow: we offer extensive training and development opportunities at all levels. The vast majority of our Managers and Directors have been promoted from within and many have moved across departments as well as upwards. We pride ourselves on identifying and rewarding talent. Equal Employment Opportunity Statement: Euromonitor International does not discriminate in employment on the basis of race, colour, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability and genetic information, age, membership in an employee organization, or other non merit factor.
Mar 17, 2026
Full time
About Euromonitor Euromonitor International leads the world in data analytics and research into markets, industries, economies and consumers. We provide truly global insight and data on thousands of products and services; we are the first destination for organisations seeking growth. With our guidance, our clients can make bold, strategic decisions with confidence. The Opportunity We're looking for an exceptional Global Director of Strategic Partnerships to help us accelerate our next phase of commercial growth. This is an exciting, newly created role with the opportunity to shape our global partnership strategy from the ground up. In this high impact, commercially focused role, you'll shape and scale our global ecosystem of strategic partnerships; from financial information providers and technology platforms to media organisations and industry networks. Your work will ensure Euromonitor data is seamlessly embedded wherever our customers operate. You'll design innovative commercial models, lead VP/C suite conversations, and deliver partnerships that expand our reach, grow revenue, and embed our insight into partner workflows across the world. This role reports to the VP of Partnerships and works closely with Product, Technology, Sales, Research, Marketing, Legal and Finance. What You'll Lead Build and manage a high value global partner pipeline Design scalable commercial models (licensing, embedded data, APIs, AI/LLM content use cases) Lead negotiations involving data rights, IP, attribution, and revenue shares Oversee partnerships end to end - from deal shaping and contracting to onboarding, activation, and renewal Embed Euromonitor content into partner platforms to grow brand visibility and data usage Align with cross functional teams to drive joint business cases, GTM plans, technical integrations, and commercial success metrics What You Bring Deep experience building and scaling multimillion pound partnership portfolios Strong commercial acumen: building pipelines from scratch, closing high value deals, and scaling global partnerships Expertise in licensing, embedded data, APIs/MCP, and AI/LLM use cases Senior level influencing skills (VP/C suite) Strong negotiation skills in complex IP and data driven environments Familiarity with ecosystems such as financial data providers, cloud/marketplace platforms, media organisations, and industry associations Who You Are A builder who thrives on creating new revenue streams and partnership frameworks Commercial, structured, and highly strategic Brand aware and comfortable shaping market perception Curious, experimental, and data driven A clear communicator and highly collaborative operator across commercial, tech, and research teams Why Euromonitor? A globally diverse team across 16 offices A culture centred on inclusion, curiosity, growth, and collaboration Competitive benefits, flexible working, generous holiday allowance CSR commitment with volunteering days and charitable contributions A place where your impact is visible - and celebrated Ready to shape the future of global data partnerships? If you're excited by building something big, bold, and commercially powerful, we'd love to hear from you. The full JD will be provided at the first stage in the process. Why work for Euromonitor? Our Values: We seek individuals who act with integrity We look for candidates who are curious about the world We feel that as a community, we're stronger together We seek toenable people to feel empowered We welcome candidates who bring strength in diversity International: not only do we have a very multinational workforce in each office but we communicate across our 16 offices worldwide on a daily basis. Hardworking and sociable: our staff know how to work hard and know also how to enjoy themselves! We pride ourselves on creating an appropriate work-life balance, with flexible hours and regular socialising including frequent after work meet ups, summer and Christmas parties and a whole range of other groups to be involved with. Committed to making a difference: We believe that people are looking for something worthwhile in a company beyond the workplace. Our extensive Corporate Social Responsibility Programme gives each member of staff two volunteering days a year in addition to holidays. It gives all new starters a donation amount on joining us which they can give to a charity of their choice. Excellent benefits: we offer competitive salaries, enhanced healthcare and pensions, plus generous holiday allowances, hybrid working and, in many offices, a Core Hours policy allowing flexible start and finish times to each day. Opportunities to grow: we offer extensive training and development opportunities at all levels. The vast majority of our Managers and Directors have been promoted from within and many have moved across departments as well as upwards. We pride ourselves on identifying and rewarding talent. Equal Employment Opportunity Statement: Euromonitor International does not discriminate in employment on the basis of race, colour, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability and genetic information, age, membership in an employee organization, or other non merit factor.
Adapro Talent Partners are delighted to be exclusively partnering a highly innovative, industry challenging business with their recruitment of an SEO & Paid Media Manager, on a permanent basis. Based at their Milton Keynes Headquarters, the SEO & Paid Media Manager will be responsible for driving discoverability, awareness, and revenue across a number of brands. This role replaces agency support and builds in-house expertise. You'll own the strategy and execution across SEO and Paid Media, working closely with branding, content, ecommerce, and creative to build powerful customer journeys that deliver both performance and long-term brand growth. Responsibilities: Integrated SEO & Paid Media Strategy Own the end-to-end strategy and execution for SEO and Paid Media (Search, Shopping, Display, Retargeting, Paid Social). Use SEO insights to inform paid targeting, and paid data to refine SEO strategy. Conduct keyword and competitor analysis across organic and paid. Plan and manage budgets to hit performance and growth targets, with a focus on non-brand acquisition. SEO Strategy & Execution Build and implement SEO strategies across product categories and customer intents. Create keyword maps for landing pages and product collections. Optimise naming, on-site copy, and messaging with an SEO-first lens. Run technical SEO audits (crawlability, indexation, Core Web Vitals, structured data, internal linking, cannibalisation, redirects, hygiene). Implement and maintain schema (Product, Review, FAQ) and monitor rich snippet performance. Support landing page optimisation and CRO tests with the e-commerce team. Paid Media Strategy & Execution Plan, launch, and optimise campaigns across Google Ads (Search, Shopping, Display) and Meta Ads. Manage targeting (demographics, interests, behaviours, search intent) and audience strategies. Write ad copy and collaborate with designers on creative. Continuously optimise via bidding strategies, A/B tests, and audience refinement. Maintain and optimise product feeds for Google Shopping and other key platforms. Set up and maintain accurate conversion tracking and attribution, driving ROAS, MER and cost-per-order goals. Content & Collaboration Partner with writers and designers to optimise product pages, landing pages, blogs, FAQs, and editorial content. Create SEO-informed content briefs (long-form content, ingredient education, lifestyle guides, etc.). Recommend seasonal and evergreen content opportunities that support both organic and paid performance. Ensure landing pages work for both organic intent and paid conversion Technical & Platform Ownership Use your Shopify experience to implement SEO fixes, improve site structure, and manage relevant apps/integrations. Own tracking setup and maintenance (GA4, GTM, Meta Pixel, etc.). Ensure feed health, tracking accuracy and landing page readiness before launches. Stay ahead of emerging AI-driven search features (e.g. GSE/SGE) and translate them into practical actions Measurement & Iteration Track and report on key KPIs across SEO and Paid Media (non-brand organic revenue, ROAS/MER, CTR/CPC, conversion rate, feed health, indexation, CWV, etc.). Use tools like Search Console, Ahrefs/SEMrush, GA4, Google Ads, Meta Ads Manager and Shopify analytics. Run tests, learn quickly, and iterate based on data. AI-Powered SEO & Efficiency Use LLMs (ChatGPT, Jasper, Claude, Surfer etc.) for keyword expansion, clustering, content drafts, metadata, and content briefs. Collaborate with writers/designers using AI-assisted workflows while protecting brand tone, compliance, and SEO best practice. About you 4+ years' experience in SEO and Paid Media for consumer, lifestyle, CPG or ecommerce brands. Proven track record managing Google Ads, Meta Ads, Shopping feeds and optimising budgets for performance. Strong technical SEO skills (CWV, schema, internal linking, cannibalisation, technical audits). Hands-on experience with Shopify and feed optimisation. Comfortable in tools like GSC, Ahrefs/SEMrush, GA4, Google Ads, Meta Ads Manager. Highly analytical, confident turning data into clear recommendations. Collaborative, comfortable working with branding, creative, and ecommerce teams. Up-to-date with digital marketing trends, search evolution, and best practices. Experience using LLMs in SEO/paid workflows is a strong plus. Happy to roll up your sleeves and support BAU tasks across the digital/e-com team when needed. Our Client is offering a Salary of £40,000 - £45,000 + Benefits This role will be 5 days onsite in a lively, fun environment.
Mar 16, 2026
Full time
Adapro Talent Partners are delighted to be exclusively partnering a highly innovative, industry challenging business with their recruitment of an SEO & Paid Media Manager, on a permanent basis. Based at their Milton Keynes Headquarters, the SEO & Paid Media Manager will be responsible for driving discoverability, awareness, and revenue across a number of brands. This role replaces agency support and builds in-house expertise. You'll own the strategy and execution across SEO and Paid Media, working closely with branding, content, ecommerce, and creative to build powerful customer journeys that deliver both performance and long-term brand growth. Responsibilities: Integrated SEO & Paid Media Strategy Own the end-to-end strategy and execution for SEO and Paid Media (Search, Shopping, Display, Retargeting, Paid Social). Use SEO insights to inform paid targeting, and paid data to refine SEO strategy. Conduct keyword and competitor analysis across organic and paid. Plan and manage budgets to hit performance and growth targets, with a focus on non-brand acquisition. SEO Strategy & Execution Build and implement SEO strategies across product categories and customer intents. Create keyword maps for landing pages and product collections. Optimise naming, on-site copy, and messaging with an SEO-first lens. Run technical SEO audits (crawlability, indexation, Core Web Vitals, structured data, internal linking, cannibalisation, redirects, hygiene). Implement and maintain schema (Product, Review, FAQ) and monitor rich snippet performance. Support landing page optimisation and CRO tests with the e-commerce team. Paid Media Strategy & Execution Plan, launch, and optimise campaigns across Google Ads (Search, Shopping, Display) and Meta Ads. Manage targeting (demographics, interests, behaviours, search intent) and audience strategies. Write ad copy and collaborate with designers on creative. Continuously optimise via bidding strategies, A/B tests, and audience refinement. Maintain and optimise product feeds for Google Shopping and other key platforms. Set up and maintain accurate conversion tracking and attribution, driving ROAS, MER and cost-per-order goals. Content & Collaboration Partner with writers and designers to optimise product pages, landing pages, blogs, FAQs, and editorial content. Create SEO-informed content briefs (long-form content, ingredient education, lifestyle guides, etc.). Recommend seasonal and evergreen content opportunities that support both organic and paid performance. Ensure landing pages work for both organic intent and paid conversion Technical & Platform Ownership Use your Shopify experience to implement SEO fixes, improve site structure, and manage relevant apps/integrations. Own tracking setup and maintenance (GA4, GTM, Meta Pixel, etc.). Ensure feed health, tracking accuracy and landing page readiness before launches. Stay ahead of emerging AI-driven search features (e.g. GSE/SGE) and translate them into practical actions Measurement & Iteration Track and report on key KPIs across SEO and Paid Media (non-brand organic revenue, ROAS/MER, CTR/CPC, conversion rate, feed health, indexation, CWV, etc.). Use tools like Search Console, Ahrefs/SEMrush, GA4, Google Ads, Meta Ads Manager and Shopify analytics. Run tests, learn quickly, and iterate based on data. AI-Powered SEO & Efficiency Use LLMs (ChatGPT, Jasper, Claude, Surfer etc.) for keyword expansion, clustering, content drafts, metadata, and content briefs. Collaborate with writers/designers using AI-assisted workflows while protecting brand tone, compliance, and SEO best practice. About you 4+ years' experience in SEO and Paid Media for consumer, lifestyle, CPG or ecommerce brands. Proven track record managing Google Ads, Meta Ads, Shopping feeds and optimising budgets for performance. Strong technical SEO skills (CWV, schema, internal linking, cannibalisation, technical audits). Hands-on experience with Shopify and feed optimisation. Comfortable in tools like GSC, Ahrefs/SEMrush, GA4, Google Ads, Meta Ads Manager. Highly analytical, confident turning data into clear recommendations. Collaborative, comfortable working with branding, creative, and ecommerce teams. Up-to-date with digital marketing trends, search evolution, and best practices. Experience using LLMs in SEO/paid workflows is a strong plus. Happy to roll up your sleeves and support BAU tasks across the digital/e-com team when needed. Our Client is offering a Salary of £40,000 - £45,000 + Benefits This role will be 5 days onsite in a lively, fun environment.
Partnership Associate Department: Strategic Partnerships Employment Type: Full Time Location: London Reporting To: Director of Strategic Partnerships Compensation: £48,000 - £58,000 / year Description Reward Gateway, together with Edenred, are a global market leader in benefits and employee engagement. We help our clients and their leaders to transform employee experience that will attract, engage and retain top talent through employee benefits, strategic reward and recognition, well being, and much more. With our shared missions of 'Making the World a Better Place to Work' and 'Enriching Connections, For Good', you'll be contributing to improving employee engagement and building better, stronger and more resilient organisations to improve people's daily lives. Our shared mission guides our every action and charts a sustainable path to a better future. Your Role in our Mission: The Partnership Associate supports the execution, performance management, and day to day operations of Reward Gateway's partnership portfolio. Reporting into the Director of Strategic Partnerships, this role plays a critical part in onboarding partners, managing partner performance, coordinating internal stakeholders, and ensuring partnerships deliver measurable commercial and customer value. This is a hands on role suited to someone who is commercially curious, highly organised, and eager to build deep experience in partnerships, ecosystems, or commercial strategy. What's In It For Me? A chance to be part of an extremely well established, stable and high growth 'Unicorn' SaaS company with over 50 benefits in our employee benefits package, including: A flexible holiday plan of up to 40 days per year £400 a year Wellbeing Allowance Private Medical Insurance Allowance for professional development books, E books, and podcasts Contributory pension scheme Employee, friends and family discounts across 1200+ retail, hospitality and lifestyle brands Click here to see our full suite of benefits and perks dedicated to supporting all aspects of employee wellbeing! Flexible, Hybrid Working Collaboration, connection as a team, and strong internal relationships are part of the "RG Magic" that makes our culture thrive. Our teams work from our Dean Street office two days per week. What You'll be Doing: Partner Execution & Support Support the execution of the UK partnership strategy across channels, benefits, and commercial alliances. Assist with identifying, onboarding, and launching new partners in line with defined strategic priorities. Maintain accurate partner documentation, profiles, and performance data. Act as a day to day contact for partners on operational and performance related matters. Commercial & Performance Management Track partner performance across revenue, pipeline, adoption, usage, and customer outcomes. Support the development and maintenance of joint business plans with strategic and priority partners. Assist with commercial modelling, rebate tracking, margin analysis, and ROI reporting. Prepare regular partner performance reports and insights for leadership and cross functional teams. Cross Functional Coordination Work closely with Sales, Customer Success, Product, Marketing, and Operations to support partner launches and ongoing initiatives. Coordinate enablement materials, internal communications, and partner updates to ensure teams are aligned. Support GTM activity involving partners, including campaigns, sales enablement, and client facing collateral. Partner Operations & Governance Support partner onboarding processes including contracting, compliance checks, risk assessments, and operational setup. Help ensure partners meet agreed SLAs, service standards, and data protection requirements. Maintain governance documentation and support audit or review processes as required. Flag risks, performance issues, or improvement opportunities to the Director early and clearly. Continuous Improvement & Insight Analyse partner usage and customer feedback to identify opportunities to improve adoption and value delivery. Contribute ideas to improve partnership processes, tools, and ways of working. Stay informed on partner market trends, competitor activity, and emerging partnership models. Experience and Skills You Need in this Role: Prior experience in partnerships, commercial operations, account management, business development, or a related role. Strong analytical skills with confidence working with data, reports, and commercial metrics. Commercially minded with an interest in how partnerships drive revenue, growth, and customer outcomes. Previous experience working cross functionally with Sales, Marketing, Product, or Customer Success teams. Highly organised with strong attention to detail and the ability to manage multiple partners or initiatives simultaneously. Clear communicator, comfortable working with both internal stakeholders and external partners. Exposure to SaaS, digital marketplaces, financial services, rewards/benefits, or B2B2C environments is a plus. Proactive, curious, and eager to learn partnership strategy and commercial negotiation over time. The Interview Process Telephone interview with Talent Acquisition Partner First interview with Director of Strategic Partnerships Take home assessment Final interview with Director of Strategic Partnerships and a Senior Member of the Strategic Partnerships team At Reward Gateway Edenred, we are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let your Talent Acquisition Partner know. Your needs are important to us, and we want to ensure an equitable experience for every candidate. Be comfortable. Be you. We want every employee to feel comfortable bringing their passion, creativity and individuality to work. We value all cultures, backgrounds and experiences, because we believe diversity drives innovation and makes us stronger. Our approach to hiring and building teams is about more than filling roles - it's about creating an environment where everyone can thrive, feel supported, and contribute to our mission of making the world a better place to work!
Mar 15, 2026
Full time
Partnership Associate Department: Strategic Partnerships Employment Type: Full Time Location: London Reporting To: Director of Strategic Partnerships Compensation: £48,000 - £58,000 / year Description Reward Gateway, together with Edenred, are a global market leader in benefits and employee engagement. We help our clients and their leaders to transform employee experience that will attract, engage and retain top talent through employee benefits, strategic reward and recognition, well being, and much more. With our shared missions of 'Making the World a Better Place to Work' and 'Enriching Connections, For Good', you'll be contributing to improving employee engagement and building better, stronger and more resilient organisations to improve people's daily lives. Our shared mission guides our every action and charts a sustainable path to a better future. Your Role in our Mission: The Partnership Associate supports the execution, performance management, and day to day operations of Reward Gateway's partnership portfolio. Reporting into the Director of Strategic Partnerships, this role plays a critical part in onboarding partners, managing partner performance, coordinating internal stakeholders, and ensuring partnerships deliver measurable commercial and customer value. This is a hands on role suited to someone who is commercially curious, highly organised, and eager to build deep experience in partnerships, ecosystems, or commercial strategy. What's In It For Me? A chance to be part of an extremely well established, stable and high growth 'Unicorn' SaaS company with over 50 benefits in our employee benefits package, including: A flexible holiday plan of up to 40 days per year £400 a year Wellbeing Allowance Private Medical Insurance Allowance for professional development books, E books, and podcasts Contributory pension scheme Employee, friends and family discounts across 1200+ retail, hospitality and lifestyle brands Click here to see our full suite of benefits and perks dedicated to supporting all aspects of employee wellbeing! Flexible, Hybrid Working Collaboration, connection as a team, and strong internal relationships are part of the "RG Magic" that makes our culture thrive. Our teams work from our Dean Street office two days per week. What You'll be Doing: Partner Execution & Support Support the execution of the UK partnership strategy across channels, benefits, and commercial alliances. Assist with identifying, onboarding, and launching new partners in line with defined strategic priorities. Maintain accurate partner documentation, profiles, and performance data. Act as a day to day contact for partners on operational and performance related matters. Commercial & Performance Management Track partner performance across revenue, pipeline, adoption, usage, and customer outcomes. Support the development and maintenance of joint business plans with strategic and priority partners. Assist with commercial modelling, rebate tracking, margin analysis, and ROI reporting. Prepare regular partner performance reports and insights for leadership and cross functional teams. Cross Functional Coordination Work closely with Sales, Customer Success, Product, Marketing, and Operations to support partner launches and ongoing initiatives. Coordinate enablement materials, internal communications, and partner updates to ensure teams are aligned. Support GTM activity involving partners, including campaigns, sales enablement, and client facing collateral. Partner Operations & Governance Support partner onboarding processes including contracting, compliance checks, risk assessments, and operational setup. Help ensure partners meet agreed SLAs, service standards, and data protection requirements. Maintain governance documentation and support audit or review processes as required. Flag risks, performance issues, or improvement opportunities to the Director early and clearly. Continuous Improvement & Insight Analyse partner usage and customer feedback to identify opportunities to improve adoption and value delivery. Contribute ideas to improve partnership processes, tools, and ways of working. Stay informed on partner market trends, competitor activity, and emerging partnership models. Experience and Skills You Need in this Role: Prior experience in partnerships, commercial operations, account management, business development, or a related role. Strong analytical skills with confidence working with data, reports, and commercial metrics. Commercially minded with an interest in how partnerships drive revenue, growth, and customer outcomes. Previous experience working cross functionally with Sales, Marketing, Product, or Customer Success teams. Highly organised with strong attention to detail and the ability to manage multiple partners or initiatives simultaneously. Clear communicator, comfortable working with both internal stakeholders and external partners. Exposure to SaaS, digital marketplaces, financial services, rewards/benefits, or B2B2C environments is a plus. Proactive, curious, and eager to learn partnership strategy and commercial negotiation over time. The Interview Process Telephone interview with Talent Acquisition Partner First interview with Director of Strategic Partnerships Take home assessment Final interview with Director of Strategic Partnerships and a Senior Member of the Strategic Partnerships team At Reward Gateway Edenred, we are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let your Talent Acquisition Partner know. Your needs are important to us, and we want to ensure an equitable experience for every candidate. Be comfortable. Be you. We want every employee to feel comfortable bringing their passion, creativity and individuality to work. We value all cultures, backgrounds and experiences, because we believe diversity drives innovation and makes us stronger. Our approach to hiring and building teams is about more than filling roles - it's about creating an environment where everyone can thrive, feel supported, and contribute to our mission of making the world a better place to work!
At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. The International Revenue Operations team is the operational engine behind Vanta's global GTM expansion. This team designs and executes the processes, systems, and operational rhythms that enable our sales, customer success, account management, and partner teams in EMEA and APAC to scale efficiently and hit ambitious revenue targets. They own forecasting accuracy, territory planning, pipeline health, compensation administration, and cross functional collaboration across the international GTM org. The team's work directly drives revenue predictability, operational efficiency, and GTM excellence as Vanta expands globally, with the international market being one of our fastest growing parts of the business. As the Director of International Revenue Operations, you will have a front row seat to building and scaling this massively impactful area of our business. What you'll do as a Director, International Operations at Vanta: Build and lead a team of 4 revenue operations professionals supporting Vanta's international GTM organisation across pre sales and post sales functions Own the operating rhythm for EMEA and APAC revenue teams, including forecasting, pipeline inspection, territory management, and quarterly business reviews Partner closely with international sales leadership to drive forecast accuracy, identify pipeline gaps, and remove friction in the sales process Design and implement scalable processes for lead routing, opportunity management, comp administration, and performance tracking across multiple regions Collaborate with global RevOps leadership, Business Systems, and GTM Analytics to ensure consistency while adapting for regional requirements Act as the primary operational escalation point for international GTM teams, balancing speed and rigor in resolving issues How to be successful in this role: 8+ years of revenue operations experience in high growth B2B SaaS, with at least 3+ years managing teams Deep expertise in Salesforce administration, reporting, and GTM analytics; proficient in building scalable operational frameworks Proven track record leading international operations (EMEA and/or APAC), with understanding of regional nuances, time zones, and cross border GTM motions Strong stakeholder management skills with experience partnering with senior sales leaders, finance, marketing, and systems teams Highly analytical and data driven decision maker who can translate complex data into actionable insights and clear recommendations Experience managing both pre sales (SDR, sales) and post sales (CS, AM) operations functions Open to using AI to amplify their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact What you can expect as a Vanta' n: Industry competitive salary and equity 100% covered medical, dental, and vision benefits with dependents coverage 16 weeks paid Parental Leave for all new parents Health & wellness stipend Remote workspace, internet, and mobile phone stipend Commuter benefits for team members who attend the office Pension matching 25 days of Annual Leave per year and unlimited sick time 8 company paid holidays Virtual team building activities, lunch and learns, and other company wide events! Offices in SF, NYC, London, Dublin, Tel Aviv, and Sydney At Vanta, we are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for all. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of all backgrounds to apply. About Vanta We started in 2018, in the wake of several high profile data breaches. Online security was only becoming more important, but we knew firsthand how hard it could be for fast growing companies to invest the time and manpower it takes to build a solid security foundation. Vanta was inspired by a vision to restore trust in internet businesses by enabling companies to improve and prove their security. From our early days automating security monitoring for compliance standards like SOC 2, HIPAA and ISO 27001 to creating the world's leading Trust Management Platform, our vision remains unchanged. Now more than ever, making security continuous-not just a point in time check- is essential. Thousands of companies rely on Vanta to build, maintain and demonstrate their trust- all in a way that's real time and transparent. Referral Instructions If you are being referred for the role, please contact that person to apply on your behalf.
Mar 14, 2026
Full time
At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. The International Revenue Operations team is the operational engine behind Vanta's global GTM expansion. This team designs and executes the processes, systems, and operational rhythms that enable our sales, customer success, account management, and partner teams in EMEA and APAC to scale efficiently and hit ambitious revenue targets. They own forecasting accuracy, territory planning, pipeline health, compensation administration, and cross functional collaboration across the international GTM org. The team's work directly drives revenue predictability, operational efficiency, and GTM excellence as Vanta expands globally, with the international market being one of our fastest growing parts of the business. As the Director of International Revenue Operations, you will have a front row seat to building and scaling this massively impactful area of our business. What you'll do as a Director, International Operations at Vanta: Build and lead a team of 4 revenue operations professionals supporting Vanta's international GTM organisation across pre sales and post sales functions Own the operating rhythm for EMEA and APAC revenue teams, including forecasting, pipeline inspection, territory management, and quarterly business reviews Partner closely with international sales leadership to drive forecast accuracy, identify pipeline gaps, and remove friction in the sales process Design and implement scalable processes for lead routing, opportunity management, comp administration, and performance tracking across multiple regions Collaborate with global RevOps leadership, Business Systems, and GTM Analytics to ensure consistency while adapting for regional requirements Act as the primary operational escalation point for international GTM teams, balancing speed and rigor in resolving issues How to be successful in this role: 8+ years of revenue operations experience in high growth B2B SaaS, with at least 3+ years managing teams Deep expertise in Salesforce administration, reporting, and GTM analytics; proficient in building scalable operational frameworks Proven track record leading international operations (EMEA and/or APAC), with understanding of regional nuances, time zones, and cross border GTM motions Strong stakeholder management skills with experience partnering with senior sales leaders, finance, marketing, and systems teams Highly analytical and data driven decision maker who can translate complex data into actionable insights and clear recommendations Experience managing both pre sales (SDR, sales) and post sales (CS, AM) operations functions Open to using AI to amplify their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact What you can expect as a Vanta' n: Industry competitive salary and equity 100% covered medical, dental, and vision benefits with dependents coverage 16 weeks paid Parental Leave for all new parents Health & wellness stipend Remote workspace, internet, and mobile phone stipend Commuter benefits for team members who attend the office Pension matching 25 days of Annual Leave per year and unlimited sick time 8 company paid holidays Virtual team building activities, lunch and learns, and other company wide events! Offices in SF, NYC, London, Dublin, Tel Aviv, and Sydney At Vanta, we are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for all. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of all backgrounds to apply. About Vanta We started in 2018, in the wake of several high profile data breaches. Online security was only becoming more important, but we knew firsthand how hard it could be for fast growing companies to invest the time and manpower it takes to build a solid security foundation. Vanta was inspired by a vision to restore trust in internet businesses by enabling companies to improve and prove their security. From our early days automating security monitoring for compliance standards like SOC 2, HIPAA and ISO 27001 to creating the world's leading Trust Management Platform, our vision remains unchanged. Now more than ever, making security continuous-not just a point in time check- is essential. Thousands of companies rely on Vanta to build, maintain and demonstrate their trust- all in a way that's real time and transparent. Referral Instructions If you are being referred for the role, please contact that person to apply on your behalf.
Salary:up to £100,000 %bonus&CarAllowance Contract Type: Permanent, full time Work Life Balance:Hybrid ️Candidate Journey:Our goal is to reply to applications within 3 working days. Additionally, we make sure to acknowledge, evaluate, and respond to all applications as a way of showing our appreciation for your time and effort in applying to us. We're an award-winning business that's changed how customers experience insurance. By challenging traditional thinking and raising the bar on service, we've built a reputation for doing things differently. Our people are at the heart of that success. We invest in talent, back bold ideas and create space for innovation to flourish because growth happens when great people are empowered to do their best work. With a global ambition to innovate, dominate and disrupt niche insurance markets, we're looking for forward-thinkers who thrive on change and want to shape the future of the industry. The Role: We're looking for a Head of International Marketing to take full ownership of our marketing strategy beyond the UK and help scale our brand across multiple international markets. This is a senior, hands-on leadership role for someone who loves both big-picture strategy and rolling up their sleeves to deliver results. You'll shape how our brand shows up globally, drive customer acquisition and retention across the full lifecycle, and ensure every marketing pound works hard to deliver sustainable growth and strong ROI. What will you do? International Marketing Strategy & Leadership Own and lead go-to-market strategies by country, partnering with internal teams and external agencies Develop and execute short- and long-term international marketing strategies that drive growth, brand awareness, acquisition and retention Lead marketing activity across the entire customer lifecycle, working closely with in-house SMEs and partners Ensure all activity is data-led, using metrics such as CAC, LTV, Contribution and ROMI to guide decision-making Brand Building & Storytelling Shape and deliver a compelling international brand narrative that resonates with travellers Launch innovative campaigns that drive awareness, consideration, preference and loyalty Oversee PR, social media and community engagement across platforms including Instagram and Facebook Performance, Trading & ROI Champion a test-and-learn culture, continuously optimising performance Take full ownership of the international marketing budget, forecasting and reporting on performance Partner closely with Finance to manage forecasts and understand commercial impact Lead marketing input into Trading sessions, identifying performance drivers and building tactical and strategic improvement plans Market & Customer Insight Stay ahead of trends in the international travel insurance market Use customer, competitor and market insights to refine strategy and identify growth opportunities Work with BI partners to ensure reporting clearly demonstrates marketing effectiveness across acquisition and retention Leadership & Collaboration Drive cross-functional collaboration across marketing, product, technology, BI and customer service Be a core member of the international leadership team, supporting strategic initiatives and projects What we're looking for A proven track record of delivering successful GTM plans and financial results across international markets Experience in a high-growth or startup environment, scaling brands through marketing innovation Strong experience working in a matrix organisation, prioritising LoB success above all else Deep expertise in full-funnel and lifecycle marketing, including acquisition and retention Strong analytical capability with the ability to optimise campaigns in real time Excellent stakeholder management and influencing skills Solid understanding of financial services marketing compliance A learning mindset, resilience, and openness to change Strong written and spoken English is essential. Fluency in Spanish, German or Italian is a bonus. We're assembling a diverse team, where skills, not checkboxes, reign supreme, regardless of race, religion, sex, sexual orientation, gender identity or disability. Staysure Group welcomes all new starters with open arms, providing training, development opportunities, andgreat benefits.
Mar 11, 2026
Full time
Salary:up to £100,000 %bonus&CarAllowance Contract Type: Permanent, full time Work Life Balance:Hybrid ️Candidate Journey:Our goal is to reply to applications within 3 working days. Additionally, we make sure to acknowledge, evaluate, and respond to all applications as a way of showing our appreciation for your time and effort in applying to us. We're an award-winning business that's changed how customers experience insurance. By challenging traditional thinking and raising the bar on service, we've built a reputation for doing things differently. Our people are at the heart of that success. We invest in talent, back bold ideas and create space for innovation to flourish because growth happens when great people are empowered to do their best work. With a global ambition to innovate, dominate and disrupt niche insurance markets, we're looking for forward-thinkers who thrive on change and want to shape the future of the industry. The Role: We're looking for a Head of International Marketing to take full ownership of our marketing strategy beyond the UK and help scale our brand across multiple international markets. This is a senior, hands-on leadership role for someone who loves both big-picture strategy and rolling up their sleeves to deliver results. You'll shape how our brand shows up globally, drive customer acquisition and retention across the full lifecycle, and ensure every marketing pound works hard to deliver sustainable growth and strong ROI. What will you do? International Marketing Strategy & Leadership Own and lead go-to-market strategies by country, partnering with internal teams and external agencies Develop and execute short- and long-term international marketing strategies that drive growth, brand awareness, acquisition and retention Lead marketing activity across the entire customer lifecycle, working closely with in-house SMEs and partners Ensure all activity is data-led, using metrics such as CAC, LTV, Contribution and ROMI to guide decision-making Brand Building & Storytelling Shape and deliver a compelling international brand narrative that resonates with travellers Launch innovative campaigns that drive awareness, consideration, preference and loyalty Oversee PR, social media and community engagement across platforms including Instagram and Facebook Performance, Trading & ROI Champion a test-and-learn culture, continuously optimising performance Take full ownership of the international marketing budget, forecasting and reporting on performance Partner closely with Finance to manage forecasts and understand commercial impact Lead marketing input into Trading sessions, identifying performance drivers and building tactical and strategic improvement plans Market & Customer Insight Stay ahead of trends in the international travel insurance market Use customer, competitor and market insights to refine strategy and identify growth opportunities Work with BI partners to ensure reporting clearly demonstrates marketing effectiveness across acquisition and retention Leadership & Collaboration Drive cross-functional collaboration across marketing, product, technology, BI and customer service Be a core member of the international leadership team, supporting strategic initiatives and projects What we're looking for A proven track record of delivering successful GTM plans and financial results across international markets Experience in a high-growth or startup environment, scaling brands through marketing innovation Strong experience working in a matrix organisation, prioritising LoB success above all else Deep expertise in full-funnel and lifecycle marketing, including acquisition and retention Strong analytical capability with the ability to optimise campaigns in real time Excellent stakeholder management and influencing skills Solid understanding of financial services marketing compliance A learning mindset, resilience, and openness to change Strong written and spoken English is essential. Fluency in Spanish, German or Italian is a bonus. We're assembling a diverse team, where skills, not checkboxes, reign supreme, regardless of race, religion, sex, sexual orientation, gender identity or disability. Staysure Group welcomes all new starters with open arms, providing training, development opportunities, andgreat benefits.
This role is based out of our Amsterdam office or London office We are an office-first company & believe great products are made when we are together. About Stacks At Stacks, we're transforming the way finance teams approach one of their most critical processes: the monthly close. For mid to large enterprises, the close is a painstaking, manual effort that pulls finance teams away from strategic initiatives to focus on repetitive, tedious tasks. We believe this needs to change. Our vision is bold. With the power of AI, we're reimagining the monthly close to be as simple as a single click-providing the most accurate, detailed financial insights on day one of each month. By giving finance teams their time back, we enable them to focus on high-impact, strategic work that drives their companies forward. Our team is a blend of finance, product, and technical experts from top-tier companies like Uber, Plaid, Miro, Mollie, and Bunq, united by the drive to create a game-changing solution. Based in the heart of Amsterdam, our office offers inspiring views over the iconic canals. Backed by leading VCs and executives from Stripe, Plaid, and OpenAI, we're ready to reshape the future of finance. About the Role Stacks is looking for a fiercely ambitious, entrepreneurial, and commercially driven Customer Success Manager - Accounting to join our team in Amsterdam as one of our first CS hires! In this high-impact role, you'll collaborate closely with our founder to create and execute our GTM strategy at Stacks. If you're excited by the idea of limitless growth and fast-paced challenges, this is a unique opportunity to accelerate your career as you help shape the future of Stacks. What You'll Do Drive Customer Success: Support the full customer journey from onboarding to renewal and expansion. You'll interact directly with Controllers, Finance leaders, and CFOs to ensure Stacks becomes mission-critical to their accounting operations. Accounting-Led Support: Leverage your Accounting / Controller background to deeply understand customer workflows and challenges. You'll offer guidance rooted in your financial close experience, helping customers maximize the value of Stacks. Drive Net Retention: You will own renewals and expansion across your portfolio by delivering measurable value and identifying opportunities for deeper adoption. Product Mastery: Become a power user of Stacks, able to guide customers through best practices, troubleshoot issues, and ensure seamless implementation. Cross-functional Collaboration: Partner with Sales, Product, and Engineering to translate feedback into actionable improvements that address the needs of accounting teams. Strategic Impact: As one of our first CS hires, you'll help define the function from the ground up, building playbooks and influencing our GTM strategy. What You Need 3-7 Years of SaaS Customer Success Experience: A strong track record managing post-sales relationships with mid-market and enterprise clients. You've owned renewals, driven expansion, and worked cross-functionally to deliver success. Accounting Expertise: Hands-on experience in accounting, ideally as a Controller, CPA, or within a finance team managing the close process. You speak the language of Stacks users and understand their day-to-day challenges. Customer-Centric Mindset: You know how to build trust with finance teams, navigate and deliver strategic support. Product Mastery: You're quick to learn new tools and can confidently guide others through them. You can break down complex workflows into actionable steps for our customers. What's in It for You Cutting-Edge Technology: Work at the forefront of the Gen AI revolution. Top-Tier Team: Collaborate with talented colleagues from companies like Uber, Plaid, Miro, and Mollie. Foundational Role: Become one of the founding pillars of an exciting company, backed by Tier 1 VCs and executives from OpenAI, Stripe, and DeepMind. Inspiring Workspace: Enjoy the view of the Amsterdam canals in our stunning office. The Hiring Process Step 1: 30-minute screening call with our talent partner (Peter) to discuss your background, motivation, experience, and practical details. Step 2: 3 x30-minute calls with our founder (Albert) and team members to dive deeper into your experience. Step 3: Take-home and 1-hour on-site panel interview with our team at Stacks. Step 4: Offer!
Mar 08, 2026
Full time
This role is based out of our Amsterdam office or London office We are an office-first company & believe great products are made when we are together. About Stacks At Stacks, we're transforming the way finance teams approach one of their most critical processes: the monthly close. For mid to large enterprises, the close is a painstaking, manual effort that pulls finance teams away from strategic initiatives to focus on repetitive, tedious tasks. We believe this needs to change. Our vision is bold. With the power of AI, we're reimagining the monthly close to be as simple as a single click-providing the most accurate, detailed financial insights on day one of each month. By giving finance teams their time back, we enable them to focus on high-impact, strategic work that drives their companies forward. Our team is a blend of finance, product, and technical experts from top-tier companies like Uber, Plaid, Miro, Mollie, and Bunq, united by the drive to create a game-changing solution. Based in the heart of Amsterdam, our office offers inspiring views over the iconic canals. Backed by leading VCs and executives from Stripe, Plaid, and OpenAI, we're ready to reshape the future of finance. About the Role Stacks is looking for a fiercely ambitious, entrepreneurial, and commercially driven Customer Success Manager - Accounting to join our team in Amsterdam as one of our first CS hires! In this high-impact role, you'll collaborate closely with our founder to create and execute our GTM strategy at Stacks. If you're excited by the idea of limitless growth and fast-paced challenges, this is a unique opportunity to accelerate your career as you help shape the future of Stacks. What You'll Do Drive Customer Success: Support the full customer journey from onboarding to renewal and expansion. You'll interact directly with Controllers, Finance leaders, and CFOs to ensure Stacks becomes mission-critical to their accounting operations. Accounting-Led Support: Leverage your Accounting / Controller background to deeply understand customer workflows and challenges. You'll offer guidance rooted in your financial close experience, helping customers maximize the value of Stacks. Drive Net Retention: You will own renewals and expansion across your portfolio by delivering measurable value and identifying opportunities for deeper adoption. Product Mastery: Become a power user of Stacks, able to guide customers through best practices, troubleshoot issues, and ensure seamless implementation. Cross-functional Collaboration: Partner with Sales, Product, and Engineering to translate feedback into actionable improvements that address the needs of accounting teams. Strategic Impact: As one of our first CS hires, you'll help define the function from the ground up, building playbooks and influencing our GTM strategy. What You Need 3-7 Years of SaaS Customer Success Experience: A strong track record managing post-sales relationships with mid-market and enterprise clients. You've owned renewals, driven expansion, and worked cross-functionally to deliver success. Accounting Expertise: Hands-on experience in accounting, ideally as a Controller, CPA, or within a finance team managing the close process. You speak the language of Stacks users and understand their day-to-day challenges. Customer-Centric Mindset: You know how to build trust with finance teams, navigate and deliver strategic support. Product Mastery: You're quick to learn new tools and can confidently guide others through them. You can break down complex workflows into actionable steps for our customers. What's in It for You Cutting-Edge Technology: Work at the forefront of the Gen AI revolution. Top-Tier Team: Collaborate with talented colleagues from companies like Uber, Plaid, Miro, and Mollie. Foundational Role: Become one of the founding pillars of an exciting company, backed by Tier 1 VCs and executives from OpenAI, Stripe, and DeepMind. Inspiring Workspace: Enjoy the view of the Amsterdam canals in our stunning office. The Hiring Process Step 1: 30-minute screening call with our talent partner (Peter) to discuss your background, motivation, experience, and practical details. Step 2: 3 x30-minute calls with our founder (Albert) and team members to dive deeper into your experience. Step 3: Take-home and 1-hour on-site panel interview with our team at Stacks. Step 4: Offer!
Brand & Product Marketing Director We are looking for an exceptional Brand & Product Marketing Director to bridge the gap between "what we build" and "how customers see us." In this role, you will own the global brand identity, the go-to-market (GTM) strategy for our product portfolio, and our communications & advocacy programmes. This is a high impact leadership role, blending strategy, creativity and storytelling across all customer touchpoints. About Yoto Yoto is a screen-free interactive audio platform for kids. We make carefully connected audio players that kids control, with no microphones, cameras or ads. We have a catalogue of audio that inspires creative play and learning with 1,000+ titles in our card store from top creators, publishers and labels - think Disney, Marvel, Roald Dahl and Universal Music. We also create Yoto Originals like BrainBots. Voted the 14th fastest-growing private software technology company in Britain in The Sunday Times 100 Tech 2025; and named the 94th fastest-growing company in Europe in the prestigious FT1000. Ranked 9th in Fast Company's Most Innovative Companies in 2024; and featured in the Sifted 100 fastest-growing startups across the UK by revenue growth. Featured in Bloomberg's 25 UK startups to watch in 2023; and ranked second fastest growing tech company in the UK in the Deloitte Fast50. Named one of TIME Magazine's Top 100 Inventions of 2020. We're over 200 employees spread across the world and growing! We're on a mission to be the soundtrack of childhood, and help families on their own unique adventures. By creating products that inspire independent play, we help families discover and grow with an inspiring world of audio - and we would like you to help us achieve it! What you'll be doing Own and iterate our Global Brand Strategy & identity, including: Ensuring a consistent narrative, look & feel across all customer touchpoints (from TikTok ads to packaging & POS) Develop and execute high-impact brand awareness campaigns that move the needle on top-of-funnel growth Identify and execute strategic partnerships, collaborations, and activations Adapt global strategies for regional nuances (NA, EMEA, APAC) without diluting the core brand essence Deliver beautiful and impactful creative through our in-house creative studio Own and execute our Product Marketing & GTM strategy: Lead the global GTM strategy for all new product launches (hardware & software), coordinating between Product Development, Supply Chain, and Growth teams Translate complex product features into compelling, benefit-driven messaging that resonates with diverse global personas. Own and execute our Content Marketing strategy: Develop and execute a multi-channel content roadmap that supports product launches & seasonal campaigns Work with Acquisition & Retention marketing teams to maximise the potential of our content proposition in acquiring new families to Yoto and growing LTV of our existing families Own and execute our Global Communications strategy across all corporate and consumer PR Nurturing and growing the Yoto community to create a sustained engine of stories, user content, creators, superfans, local advocates, and insights Develop a consumer research roadmap which enables a rich understanding of customer needs, identifying opportunities for Yoto's future growth Lead, mentor, and develop a high-performing team, fostering collaboration, accountability, and career growth Work closely with our Product, Acquisition & Retention Marketing teams to ensure a unified communications strategy across all channels and touchpoints What you'll bring You are equal parts creative storyteller and data-driven strategist. You love a beautiful aesthetic, but you care even more that it works 8-12+ years of experience in brand and product marketing, with at least 3 years in a senior leadership role Proven experience scaling a brand & launching new products across multiple international markets Exceptional writing and presentation skills-you can sell a vision to the Board just as easily as you can write a punchy headline Experience managing multimillion-dollar budgets, leveraging best-in-class marketing effectiveness & measurement Analytical rigour - proficient in using data to inform both creative and go-to-market decisions Exceptional leadership skills & ability to collaborate cross-functionally Comfortable in a fast-paced, constantly evolving scale-up environment, with a strong bias for action Bachelor's degree A passion for audio content and technology Salary £110,000 - £120,000 based on experience What you can expect from Yoto Flexibility: Hybrid working - expectation of 1 day a week on average in our London office, but you are welcome to come in more than this. Take advantage of our 'work from anywhere' policy to work from a different location for up to 6 weeks every year. Summer Hours policy to use between the months of June and August. Financial: Receive Income Protection, covering long term sickness for up to 2 years and company sick pay that increases with length of service. Life Assurance cover from day one of your service. Workplace Pension offering up to 3% employer contributions, following probation. Generous employee referral bonus scheme. Health & Wellness: Private Medical Insurance via Aviva, or a Wellbeing Allowance to be used for memberships, subscriptions, treatment or therapy. Access to 24/7 Employee Assistance Programme (EAP) through WeCare and unlimited access to Dental advice and guidance via Toothfairy. Bike to work scheme to promote healthier lifestyles. Time Off: 25 days of holiday per year, plus bank holidays. On top of this, you also receive your birthday off, plus 1 extra day of holiday for every year worked after you hit your 2 year anniversary, up to 5 extra days. After 4 years of service, you are also eligible for our sabbatical policy offering up to 3 months' of unpaid sabbatical. Helping Families: Variety of family-friendly leave, including enhanced maternity, paternity, adoption, fertility, pregnancy loss and carers leave. Unlock savings with our workplace nursery scheme, designed to support parents of preschool-aged children. People & Planet: Up to 2 volunteer days a year. A Book Allowance of up to £50 a year to contribute to your professional development. Fun Perks: You receive your very own Yoto player and starter pack of cards! Regular company socials and celebrations, including our annual YotoFest! Equity and Diversity At Yoto, we love creating a world where childhood is rich with discovery and joy. We're also passionate about building a workplace where everyone can thrive - both professionally and personally. We value flexibility and give our team the freedom to balance life and work in ways that suit them. We're committed to fostering a safe, diverse, and inclusive environment where all individuals, regardless of their background, feel valued and supported. Our Diversity, Equity and Inclusion group holds bi-monthly forums to elevate diverse voices and perspectives, ensuring everyone at Yoto feels heard, respected, and appreciated. We don't just embrace differences - we celebrate them. We share audio content from a vibrant and diverse community of creators. We are building a team that reflects that same diversity. We invite candidates from all walks of life to explore opportunities with us and join a company that champions flexibility, equity, and inclusion. Recruitment Process Please only apply or engage with Yoto jobs posted on our careers page. All correspondence from our Talent team will be processed through our application tracking system.
Mar 03, 2026
Full time
Brand & Product Marketing Director We are looking for an exceptional Brand & Product Marketing Director to bridge the gap between "what we build" and "how customers see us." In this role, you will own the global brand identity, the go-to-market (GTM) strategy for our product portfolio, and our communications & advocacy programmes. This is a high impact leadership role, blending strategy, creativity and storytelling across all customer touchpoints. About Yoto Yoto is a screen-free interactive audio platform for kids. We make carefully connected audio players that kids control, with no microphones, cameras or ads. We have a catalogue of audio that inspires creative play and learning with 1,000+ titles in our card store from top creators, publishers and labels - think Disney, Marvel, Roald Dahl and Universal Music. We also create Yoto Originals like BrainBots. Voted the 14th fastest-growing private software technology company in Britain in The Sunday Times 100 Tech 2025; and named the 94th fastest-growing company in Europe in the prestigious FT1000. Ranked 9th in Fast Company's Most Innovative Companies in 2024; and featured in the Sifted 100 fastest-growing startups across the UK by revenue growth. Featured in Bloomberg's 25 UK startups to watch in 2023; and ranked second fastest growing tech company in the UK in the Deloitte Fast50. Named one of TIME Magazine's Top 100 Inventions of 2020. We're over 200 employees spread across the world and growing! We're on a mission to be the soundtrack of childhood, and help families on their own unique adventures. By creating products that inspire independent play, we help families discover and grow with an inspiring world of audio - and we would like you to help us achieve it! What you'll be doing Own and iterate our Global Brand Strategy & identity, including: Ensuring a consistent narrative, look & feel across all customer touchpoints (from TikTok ads to packaging & POS) Develop and execute high-impact brand awareness campaigns that move the needle on top-of-funnel growth Identify and execute strategic partnerships, collaborations, and activations Adapt global strategies for regional nuances (NA, EMEA, APAC) without diluting the core brand essence Deliver beautiful and impactful creative through our in-house creative studio Own and execute our Product Marketing & GTM strategy: Lead the global GTM strategy for all new product launches (hardware & software), coordinating between Product Development, Supply Chain, and Growth teams Translate complex product features into compelling, benefit-driven messaging that resonates with diverse global personas. Own and execute our Content Marketing strategy: Develop and execute a multi-channel content roadmap that supports product launches & seasonal campaigns Work with Acquisition & Retention marketing teams to maximise the potential of our content proposition in acquiring new families to Yoto and growing LTV of our existing families Own and execute our Global Communications strategy across all corporate and consumer PR Nurturing and growing the Yoto community to create a sustained engine of stories, user content, creators, superfans, local advocates, and insights Develop a consumer research roadmap which enables a rich understanding of customer needs, identifying opportunities for Yoto's future growth Lead, mentor, and develop a high-performing team, fostering collaboration, accountability, and career growth Work closely with our Product, Acquisition & Retention Marketing teams to ensure a unified communications strategy across all channels and touchpoints What you'll bring You are equal parts creative storyteller and data-driven strategist. You love a beautiful aesthetic, but you care even more that it works 8-12+ years of experience in brand and product marketing, with at least 3 years in a senior leadership role Proven experience scaling a brand & launching new products across multiple international markets Exceptional writing and presentation skills-you can sell a vision to the Board just as easily as you can write a punchy headline Experience managing multimillion-dollar budgets, leveraging best-in-class marketing effectiveness & measurement Analytical rigour - proficient in using data to inform both creative and go-to-market decisions Exceptional leadership skills & ability to collaborate cross-functionally Comfortable in a fast-paced, constantly evolving scale-up environment, with a strong bias for action Bachelor's degree A passion for audio content and technology Salary £110,000 - £120,000 based on experience What you can expect from Yoto Flexibility: Hybrid working - expectation of 1 day a week on average in our London office, but you are welcome to come in more than this. Take advantage of our 'work from anywhere' policy to work from a different location for up to 6 weeks every year. Summer Hours policy to use between the months of June and August. Financial: Receive Income Protection, covering long term sickness for up to 2 years and company sick pay that increases with length of service. Life Assurance cover from day one of your service. Workplace Pension offering up to 3% employer contributions, following probation. Generous employee referral bonus scheme. Health & Wellness: Private Medical Insurance via Aviva, or a Wellbeing Allowance to be used for memberships, subscriptions, treatment or therapy. Access to 24/7 Employee Assistance Programme (EAP) through WeCare and unlimited access to Dental advice and guidance via Toothfairy. Bike to work scheme to promote healthier lifestyles. Time Off: 25 days of holiday per year, plus bank holidays. On top of this, you also receive your birthday off, plus 1 extra day of holiday for every year worked after you hit your 2 year anniversary, up to 5 extra days. After 4 years of service, you are also eligible for our sabbatical policy offering up to 3 months' of unpaid sabbatical. Helping Families: Variety of family-friendly leave, including enhanced maternity, paternity, adoption, fertility, pregnancy loss and carers leave. Unlock savings with our workplace nursery scheme, designed to support parents of preschool-aged children. People & Planet: Up to 2 volunteer days a year. A Book Allowance of up to £50 a year to contribute to your professional development. Fun Perks: You receive your very own Yoto player and starter pack of cards! Regular company socials and celebrations, including our annual YotoFest! Equity and Diversity At Yoto, we love creating a world where childhood is rich with discovery and joy. We're also passionate about building a workplace where everyone can thrive - both professionally and personally. We value flexibility and give our team the freedom to balance life and work in ways that suit them. We're committed to fostering a safe, diverse, and inclusive environment where all individuals, regardless of their background, feel valued and supported. Our Diversity, Equity and Inclusion group holds bi-monthly forums to elevate diverse voices and perspectives, ensuring everyone at Yoto feels heard, respected, and appreciated. We don't just embrace differences - we celebrate them. We share audio content from a vibrant and diverse community of creators. We are building a team that reflects that same diversity. We invite candidates from all walks of life to explore opportunities with us and join a company that champions flexibility, equity, and inclusion. Recruitment Process Please only apply or engage with Yoto jobs posted on our careers page. All correspondence from our Talent team will be processed through our application tracking system.
The Company You'll Join Carta connects founders, investors, and limited partners through world-class software, purpose-built for everyone in venture capital, private equity and private credit. Trusted by 65,000+ companies in 160+ countries, Carta's platform of software and services lays the groundwork so you can build, invest, and scale with confidence. Carta's Fund Administration platform supports 9,000+ funds and SPVs, representing nearly $185B in assets under management, with tools designed to enhance the strategic impact of fund CFOs. Recognized by Fortune, Forbes, Fast Company, Inc. and Great Places to Work, Carta is shaping the future of private market infrastructure. Together, Carta is creating the end-to-end ERP platform for private markets. Traditional ERP solutions don't work for Private Funds. Private capital markets need a comprehensive software solution to replace outdated spreadsheets and fragmented service providers. Carta's software for the Office of the Fund CFO does just that - it's a new category of software to make private markets look more like public markets - a connected ERP for private capital. For more information about our offices and culture, check out our Carta careers page. The Problems You'll Solve At Carta, our employees set out on a mission to unlock the power of equity ownership for more people in more places. We believe that the problems we solve today unlock the opportunities of tomorrow. As the Product & Marketing Manager for Carta in Europe, focused on our fund administration products, you'll work to: Bridge the gap between product development and market adoption by crafting and communicating compelling product narratives that resonate with key customer segments. Assist the wider marketing team in the creation and execution of marketing campaigns that drive pipeline growth, grow brand awareness and support revenue targets. Collaborate with sales, product, and regional teams to ensure alignment and consistency across all messaging and GTM initiatives. Develop robust GTM strategies for new product launches, ensuring successful adoption and market penetration. Analyse campaign performance and customer feedback to optimize marketing tactics and inform product improvements. Equip internal teams with the tools and knowledge they need to effectively promote and support the product. Foster cross-functional communication to ensure that both value proposition and brand promise are clearly understood and delivered at every touchpoint. Establish Carta's fund admin software and services as a legitimate offering for institutional investors and private funds in Europe. The Team You'll Work With You'll be joining our London-based marketing team who are responsible for growing the Carta brand across Europe. We're a small but active team who support a range of stakeholders across the business. We love sharing the Carta story and we're always challenging ourselves with finding new ways to achieve our goals. The team reports up into the UK business unit, but we work closely with the US marketing team on global campaigns and we have the benefit of being able to get support on everything from paid campaigns, design, content and web projects. We have some ambitious plans as we grow our offering in the coming years, making it the perfect time to join if you're passionate about experimenting, learning and pushing boundaries. About You A successful Product & Marketing Manager for this role would likely have: 3+ years of experience in product marketing, with exposure to broader marketing functions. Preferably, SaaS fintech experience and/or product marketing experience at companies that served venture capital or private equity audiences. Demonstrated experience in demand generation and/or brand marketing, ideally in a B2B context. A collaborative, adaptable approach suited to fast-paced, ever-evolving environments. The curiosity and tenacity to quickly become a product and domain expert. An ability to influence individuals across the business, from senior leadership to sales representatives. Excellent communication skills. You'll need to collaborate effectively with diverse teams and stakeholders to drive progress and deliver results cross-functionally. Disclosures We are an equal opportunity employer and are committed to providing a positive interview experience for every candidate. If accommodations due to a disability or medical condition are needed, please connect with the talent partner via email. Carta uses E-Verify in the United States for employment authorization. See the E-Verify and Department of Justice websites for more details. For information on our data privacy policies, see Privacy, CA Candidate Privacy, and Brazil Transparency Report. Please note that all official communications from us will come from domain. Report any contact from unapproved domains to .
Mar 02, 2026
Full time
The Company You'll Join Carta connects founders, investors, and limited partners through world-class software, purpose-built for everyone in venture capital, private equity and private credit. Trusted by 65,000+ companies in 160+ countries, Carta's platform of software and services lays the groundwork so you can build, invest, and scale with confidence. Carta's Fund Administration platform supports 9,000+ funds and SPVs, representing nearly $185B in assets under management, with tools designed to enhance the strategic impact of fund CFOs. Recognized by Fortune, Forbes, Fast Company, Inc. and Great Places to Work, Carta is shaping the future of private market infrastructure. Together, Carta is creating the end-to-end ERP platform for private markets. Traditional ERP solutions don't work for Private Funds. Private capital markets need a comprehensive software solution to replace outdated spreadsheets and fragmented service providers. Carta's software for the Office of the Fund CFO does just that - it's a new category of software to make private markets look more like public markets - a connected ERP for private capital. For more information about our offices and culture, check out our Carta careers page. The Problems You'll Solve At Carta, our employees set out on a mission to unlock the power of equity ownership for more people in more places. We believe that the problems we solve today unlock the opportunities of tomorrow. As the Product & Marketing Manager for Carta in Europe, focused on our fund administration products, you'll work to: Bridge the gap between product development and market adoption by crafting and communicating compelling product narratives that resonate with key customer segments. Assist the wider marketing team in the creation and execution of marketing campaigns that drive pipeline growth, grow brand awareness and support revenue targets. Collaborate with sales, product, and regional teams to ensure alignment and consistency across all messaging and GTM initiatives. Develop robust GTM strategies for new product launches, ensuring successful adoption and market penetration. Analyse campaign performance and customer feedback to optimize marketing tactics and inform product improvements. Equip internal teams with the tools and knowledge they need to effectively promote and support the product. Foster cross-functional communication to ensure that both value proposition and brand promise are clearly understood and delivered at every touchpoint. Establish Carta's fund admin software and services as a legitimate offering for institutional investors and private funds in Europe. The Team You'll Work With You'll be joining our London-based marketing team who are responsible for growing the Carta brand across Europe. We're a small but active team who support a range of stakeholders across the business. We love sharing the Carta story and we're always challenging ourselves with finding new ways to achieve our goals. The team reports up into the UK business unit, but we work closely with the US marketing team on global campaigns and we have the benefit of being able to get support on everything from paid campaigns, design, content and web projects. We have some ambitious plans as we grow our offering in the coming years, making it the perfect time to join if you're passionate about experimenting, learning and pushing boundaries. About You A successful Product & Marketing Manager for this role would likely have: 3+ years of experience in product marketing, with exposure to broader marketing functions. Preferably, SaaS fintech experience and/or product marketing experience at companies that served venture capital or private equity audiences. Demonstrated experience in demand generation and/or brand marketing, ideally in a B2B context. A collaborative, adaptable approach suited to fast-paced, ever-evolving environments. The curiosity and tenacity to quickly become a product and domain expert. An ability to influence individuals across the business, from senior leadership to sales representatives. Excellent communication skills. You'll need to collaborate effectively with diverse teams and stakeholders to drive progress and deliver results cross-functionally. Disclosures We are an equal opportunity employer and are committed to providing a positive interview experience for every candidate. If accommodations due to a disability or medical condition are needed, please connect with the talent partner via email. Carta uses E-Verify in the United States for employment authorization. See the E-Verify and Department of Justice websites for more details. For information on our data privacy policies, see Privacy, CA Candidate Privacy, and Brazil Transparency Report. Please note that all official communications from us will come from domain. Report any contact from unapproved domains to .
THE CARWOW GROUP Carwow Group is driven by a passion for getting people into cars. But not just any car, the right car. That's why we are building the go-to destination for car-changing, whether you are looking to buy, sell or lease. Designed to reach drivers everywhere with our trail blazing portfolio of personality rich automotive brands; Carwow, Auto Express, evo, Driving Electric and Car Buyer. What started as a simple reviews site, is now one of the largest online car changing destinations in Europe. Last year alone we grew over 50% with nearly £3bn worth of cars bought on site, while £1.8bn of cars were listed for sale through our Sell My Car service. Over 10m customers have used Carwow to help them buy and sell cars since its inception. In 2024 we went big and acquired Autovia, doubling our audience overnight. Together we now have one of the biggest YouTube channels in the world with over 1.1 billion annual views, sell 1.2 million print copies of our magazines and have an annual web content reach over 350million. WHY JOIN US? We are winners of the prestigious Culture 100 award that recognises the most loved and happiest tech companies to work for! We have just raised $52m in funding led by global venture capital firm Bessemer Venture Partners (an early backer of LinkedIn and Shopify) to accelerate our growth plans! As pioneers, we're always driving for new territory and positive change, so our work as a group is never done. Where others see difficulty, it's our responsibility to see possibility - building new experiences, launching new titles and listening to drivers. Being a part of Carwow Group means championing drivers and the automotive industry, acting as a disrupter and never being afraid to fail (but learning fast when we do!). Our team of 600 employees across the UK, Germany, Spain and Portugal are revolutionising car changing and we are fast expanding our mission across every single brand and country we operate in, so jump in! THE ROLE We are seeking an accomplished Head of Sales to lead our telesales organisation for the UK market. This is currently the largest team within our business, with individuals based across our London, Bournemouth, Winnersh, and Porto offices. The Head of Sales role sits at the heart of the Sell My Car team, overseeing the team directly responsible for listing & brokering the sale of customer vehicles via our online auctions to our trusted dealer network. With more than 1,000 vehicles listed daily, the team plays a critical role in delivering on our ambitious revenue targets, which are set to exceed £4M per month in 2026. Our role as a 2 sided marketplace, is to achieve the best outcome for both parties, making our sales process more complex vs a direct to customer transaction. Our Sales & Customer Success team are the primary point of contact for both sellers and dealer partners, working to align expectations between both, to achieve sales success. As Head of Sales, you will instinctively think in terms of "both sides winning" as you build sales plans and evolve tactics. As something changes on one side (product updates, market shifts etc.) you can connect the dots and think how this will impact the other, to ensure consistent winning, for all. As Head of Sales, you will directly manage our Customer Success & Sales Team Leaders and own the execution of our end to end sales strategy. You will be accountable for the performance, productivity, and commercial output of our sales operations-continually identifying opportunities to optimise processes, enhance sales effectiveness, and enable the team to excel. This is a pivotal senior position within the Sell My Car business and you will collaborate closely with cross functional peers across our Fulfilment, Product, Marketing, and Commercial teams. Your leadership and insight will take your sales experience and apply this to solve new problems, directly influencing business decisions, help shape long term plans, and contribute to achieving our overall growth ambitions. WHAT YOU'LL DO Sales Leadership & Performance Ownership Lead the Sell My Car telesales organisation, taking full ownership of lead conversion, revenue delivery, and overall sales performance & productivity. Execute and continuously refine sales strategies to meet daily trading targets, elevating processes and operations to maximise efficiency and revenue per FTE. Moving beyond "the business as usual play book" and re imagine how we sell. Leading through experimentation, building a path through the unknown to achieve a vision of what great looks like, both in the short term and over the coming years. Set clear performance expectations, distribute team targets aligned to business goals, and oversee team wide metrics to drive focus and accountability. Manage the full sales pipeline, ensuring optimal workload balance, opportunity management, and adherence to SLA's through your sales team leaders. Identify risks to the plan early, elevate appropriately, and drive mitigation actions directly within your teams, alongside partnering with your peers to do the same across the business. Quality, Enablement & Operational Excellence Ensure robust structures, quality controls, and standards are in place across all sales interactions to protect and enhance customer experience for both consumers & dealer partners. Champion improvements to systems, tooling, and sales enablement, partnering cross functionally to prioritise initiatives with highest impact. Oversee & sign off rota planning to ensure consistent coverage and readiness to meet volume demands year round. Drive continuous improvement, identifying operational inefficiencies and implementing enhancements that lift productivity and service quality. People Leadership & Talent Development Stand as a role model for what sales leadership should look like. Managing the team through data led decisions, emphasizing on what is important through effective coaching & challenge outdated approaches that are not scalable in a digital marketplace Lead, coach, and mentor your Sales Team Leaders, empowering them to develop high performing teams and maintain a strong performance culture. Oversee recruitment, training, and onboarding frameworks to ensure new hires are equipped to ramp quickly and succeed. Conduct regular team and leadership meetings to align on updates, share best practices, and proactively address challenges. Foster an engaged, collaborative, and high trust team environment built on open communication, accountability, and mutual respect. Cross Functional Influence & Stakeholder Engagement Act as a thought partner to product & marketing teams to help shape the future of our marketplace and how we serve all our customers effectively Collaborate closely with Customer Experience, Fulfilment, Product, Marketing, and Commercial stakeholders to ensure seamless coordination and unified delivery across the customer journey. Represent Sales within the Sell My Car senior leadership team, not only owning weekly performance reporting, strategic updates, and forward plans- but contributing as a member of the leadership team to move our business forward & build towards our vision Handle high priority escalations and resolve complex seller issues, safeguarding customer satisfaction and brand reputation. Contribute to the creation and execution of broader business initiatives that enhance the seller experience and support long term growth. Continuously identifying opportunities for change, transformation & evolve the sales strategy alongside other GTM plans across our product & services teams WHAT YOU'LL NEED Proven experience in a senior sales leadership role, within high pace, high volume & constantly changing telesales environments (preferably within tech, start up/scale up businesses or new business lines) holding target responsibility in excess of £50M annual revenue. Strong experience in leadership of sales teams of 50+ individual contributors, including direct line management of other people managers. This could be within a current Head of/Director level role, or a senior manager ready to take the next step. A track record and demonstrable experience of designing & implementing new sales processes, structures & strategies that are scalable for the long term. With evidence of increasing scope, stepping up or replacing old playbooks and taking teams to the next level Comfortable working in an environment that holds "unknowns" and experimentation, with the ability to create structure where there is none and a clear understanding of what is needed to drive effective change management across a large team. Record of achievement managing team performance within a target focused environment, overseeing goals across revenue generation, lead pipeline management & SLA's towards metrics of response time, outbound calling activity & lead conversion. Experience in online / 2-sided marketplace or multi stakeholder business models (e.g marketplaces, aggregators, brokers where the sales process needs to balance both demand & supply simultaneously) Prior experience within the automotive industry is a plus when combined with experience in digital first business & leadership roles, within high volume, complex telesales environments Experience with varied customer groups and needs (Both B2B and B2C customer bases) with an understanding of how needs differ within a sales plan & process Excellent communication, interpersonal, and coaching skills . click apply for full job details
Feb 28, 2026
Full time
THE CARWOW GROUP Carwow Group is driven by a passion for getting people into cars. But not just any car, the right car. That's why we are building the go-to destination for car-changing, whether you are looking to buy, sell or lease. Designed to reach drivers everywhere with our trail blazing portfolio of personality rich automotive brands; Carwow, Auto Express, evo, Driving Electric and Car Buyer. What started as a simple reviews site, is now one of the largest online car changing destinations in Europe. Last year alone we grew over 50% with nearly £3bn worth of cars bought on site, while £1.8bn of cars were listed for sale through our Sell My Car service. Over 10m customers have used Carwow to help them buy and sell cars since its inception. In 2024 we went big and acquired Autovia, doubling our audience overnight. Together we now have one of the biggest YouTube channels in the world with over 1.1 billion annual views, sell 1.2 million print copies of our magazines and have an annual web content reach over 350million. WHY JOIN US? We are winners of the prestigious Culture 100 award that recognises the most loved and happiest tech companies to work for! We have just raised $52m in funding led by global venture capital firm Bessemer Venture Partners (an early backer of LinkedIn and Shopify) to accelerate our growth plans! As pioneers, we're always driving for new territory and positive change, so our work as a group is never done. Where others see difficulty, it's our responsibility to see possibility - building new experiences, launching new titles and listening to drivers. Being a part of Carwow Group means championing drivers and the automotive industry, acting as a disrupter and never being afraid to fail (but learning fast when we do!). Our team of 600 employees across the UK, Germany, Spain and Portugal are revolutionising car changing and we are fast expanding our mission across every single brand and country we operate in, so jump in! THE ROLE We are seeking an accomplished Head of Sales to lead our telesales organisation for the UK market. This is currently the largest team within our business, with individuals based across our London, Bournemouth, Winnersh, and Porto offices. The Head of Sales role sits at the heart of the Sell My Car team, overseeing the team directly responsible for listing & brokering the sale of customer vehicles via our online auctions to our trusted dealer network. With more than 1,000 vehicles listed daily, the team plays a critical role in delivering on our ambitious revenue targets, which are set to exceed £4M per month in 2026. Our role as a 2 sided marketplace, is to achieve the best outcome for both parties, making our sales process more complex vs a direct to customer transaction. Our Sales & Customer Success team are the primary point of contact for both sellers and dealer partners, working to align expectations between both, to achieve sales success. As Head of Sales, you will instinctively think in terms of "both sides winning" as you build sales plans and evolve tactics. As something changes on one side (product updates, market shifts etc.) you can connect the dots and think how this will impact the other, to ensure consistent winning, for all. As Head of Sales, you will directly manage our Customer Success & Sales Team Leaders and own the execution of our end to end sales strategy. You will be accountable for the performance, productivity, and commercial output of our sales operations-continually identifying opportunities to optimise processes, enhance sales effectiveness, and enable the team to excel. This is a pivotal senior position within the Sell My Car business and you will collaborate closely with cross functional peers across our Fulfilment, Product, Marketing, and Commercial teams. Your leadership and insight will take your sales experience and apply this to solve new problems, directly influencing business decisions, help shape long term plans, and contribute to achieving our overall growth ambitions. WHAT YOU'LL DO Sales Leadership & Performance Ownership Lead the Sell My Car telesales organisation, taking full ownership of lead conversion, revenue delivery, and overall sales performance & productivity. Execute and continuously refine sales strategies to meet daily trading targets, elevating processes and operations to maximise efficiency and revenue per FTE. Moving beyond "the business as usual play book" and re imagine how we sell. Leading through experimentation, building a path through the unknown to achieve a vision of what great looks like, both in the short term and over the coming years. Set clear performance expectations, distribute team targets aligned to business goals, and oversee team wide metrics to drive focus and accountability. Manage the full sales pipeline, ensuring optimal workload balance, opportunity management, and adherence to SLA's through your sales team leaders. Identify risks to the plan early, elevate appropriately, and drive mitigation actions directly within your teams, alongside partnering with your peers to do the same across the business. Quality, Enablement & Operational Excellence Ensure robust structures, quality controls, and standards are in place across all sales interactions to protect and enhance customer experience for both consumers & dealer partners. Champion improvements to systems, tooling, and sales enablement, partnering cross functionally to prioritise initiatives with highest impact. Oversee & sign off rota planning to ensure consistent coverage and readiness to meet volume demands year round. Drive continuous improvement, identifying operational inefficiencies and implementing enhancements that lift productivity and service quality. People Leadership & Talent Development Stand as a role model for what sales leadership should look like. Managing the team through data led decisions, emphasizing on what is important through effective coaching & challenge outdated approaches that are not scalable in a digital marketplace Lead, coach, and mentor your Sales Team Leaders, empowering them to develop high performing teams and maintain a strong performance culture. Oversee recruitment, training, and onboarding frameworks to ensure new hires are equipped to ramp quickly and succeed. Conduct regular team and leadership meetings to align on updates, share best practices, and proactively address challenges. Foster an engaged, collaborative, and high trust team environment built on open communication, accountability, and mutual respect. Cross Functional Influence & Stakeholder Engagement Act as a thought partner to product & marketing teams to help shape the future of our marketplace and how we serve all our customers effectively Collaborate closely with Customer Experience, Fulfilment, Product, Marketing, and Commercial stakeholders to ensure seamless coordination and unified delivery across the customer journey. Represent Sales within the Sell My Car senior leadership team, not only owning weekly performance reporting, strategic updates, and forward plans- but contributing as a member of the leadership team to move our business forward & build towards our vision Handle high priority escalations and resolve complex seller issues, safeguarding customer satisfaction and brand reputation. Contribute to the creation and execution of broader business initiatives that enhance the seller experience and support long term growth. Continuously identifying opportunities for change, transformation & evolve the sales strategy alongside other GTM plans across our product & services teams WHAT YOU'LL NEED Proven experience in a senior sales leadership role, within high pace, high volume & constantly changing telesales environments (preferably within tech, start up/scale up businesses or new business lines) holding target responsibility in excess of £50M annual revenue. Strong experience in leadership of sales teams of 50+ individual contributors, including direct line management of other people managers. This could be within a current Head of/Director level role, or a senior manager ready to take the next step. A track record and demonstrable experience of designing & implementing new sales processes, structures & strategies that are scalable for the long term. With evidence of increasing scope, stepping up or replacing old playbooks and taking teams to the next level Comfortable working in an environment that holds "unknowns" and experimentation, with the ability to create structure where there is none and a clear understanding of what is needed to drive effective change management across a large team. Record of achievement managing team performance within a target focused environment, overseeing goals across revenue generation, lead pipeline management & SLA's towards metrics of response time, outbound calling activity & lead conversion. Experience in online / 2-sided marketplace or multi stakeholder business models (e.g marketplaces, aggregators, brokers where the sales process needs to balance both demand & supply simultaneously) Prior experience within the automotive industry is a plus when combined with experience in digital first business & leadership roles, within high volume, complex telesales environments Experience with varied customer groups and needs (Both B2B and B2C customer bases) with an understanding of how needs differ within a sales plan & process Excellent communication, interpersonal, and coaching skills . click apply for full job details
What We Do Conduct is building the AI operating system for Enterprise IT, starting with the deepest cost center and innovation bottleneck in global business: the day-to-day operation, maintenance, and change management of mission-critical enterprise systems. Across the world's largest companies, thousands of internal analysts and developers, plus fleets of external consultants, spend their days manually understanding custom code, resolving incidents, analyzing processes, and preparing system change requests. For many enterprises, this translates into hundreds of millions of dollars per year just to keep core systems running-slowing down innovation at the very center of the business. Conduct changes this fundamentally. We're the first system that actually understands enterprise applications bottom-up: from the single code line, to logic, to entire system interdependencies and can reason about them the way the best human experts do, but at machine scale. We're starting with SAP, the backbone of over 90% of global commerce. Customers such as Daimler Truck, Rittal, and Heidelberg Materials already use Conduct to automate system analysis, resolve issues in minutes, cut millions in IT spend, and accelerate ERP transformations by months. But SAP is only the starting point. We're building toward a future where enterprise systems are self-aware, self-healing, and continuously optimizing across the software stack. We turn Enterprise IT from a bottleneck to a driver of innovation velocity. We are a high-talent-density team of 20, founded by former Palantir engineering and product leaders and built around a simple principle: we hire only the most ambitious, driven, and dedicated people who want to build category-defining technology in a culture of intensity, ownership, and pace. If you want to shape the new era of Enterprise System Intelligence, Conduct is where you can do the most important work of your career. Role Responsibilities As Conduct's Head of Talent, you won't just run hiring, you'll shape the team, culture, and systems that will help us scale at pace. You'll inherit an early-stage hiring engine and elevate it into a disciplined, high-velocity, globally competitive talent function . You will own the full talent lifecycle across strategising, planning, sourcing, assessing, and onboarding. Working directly with the Co-Founders, you will: Build the Talent Engine and Process: Own and evolve our early stage hiring into a talent first, candidate led engine that consistently attracts the right people and converts them quickly, without compromising on quality Build and nurture pipelines of high quality candidates in the UK and internationally. Drive operational excellence through improved scorecards, interview training, calibration, and funnel discipline. Hire Exceptionally Across Functions: Source, assess, and close world class engineering, product, GTM, and generalist talent. Understand the profiles, competencies, and behaviours required to succeed in an enterprise focused startup. Build pipelines of high-quality active and passive candidates, from the UK and beyond, and maintain relationships long before roles open. Lead relationships with recruitment agencies, including identifying great partners for specific searches. Employer Brand: Build a globally competitive employer brand that positions Conduct as the place ambitious talent wants to work. Own creative communications and marketing initiatives, including events and experiences, to develop and deepen the view of Conduct as a centre of excellence for candidates. Drive our employer presence in UK, Europe, and US talent ecosystems. Ensure every candidate, including those we do not hire, has an exceptional experience of Conduct's recruitment process. Nice to haves: Experience with shaping compensation and benefits and setting clear performance expectations. Help design and run onboarding processes that make new joiners productive quickly and aligned with how we operate. Candidate Profile We're looking for someone truly standout, who's repeatedly hired top tier people and knows how to move quickly in fast moving startups. You likely have: Extensive experience hiring engineering, product, GTM, and operational talent in high growth environments, likely both in agencies and in house. Experience working in a startup or high growth tech company, with a strong understanding of the talent needed to succeed in enterprise SaaS. Ability to identify and test specific expertise across functions: e.g., technical depth for engineering and sales skill for GTM. A track record of scaling hiring with quality and speed. Strong sourcing capabilities, particularly for passive candidates across multiple functions. Experience shaping a globally competitive employer brand that resonates with ambitious builders and operators. Outstanding written and verbal communication: crisp, structured, and persuasive. A reputation for raising the bar culturally and operationally. High personal velocity: autonomous, decisive, and outcome oriented. What "Good" Looks Like in this role You consistently elevate hire quality and recruitment standards. You cement our hiring engine as a globally competitive system trusted by candidates. You enforce quality through structured interviewing and clear unbiased decision making. You are flexible to the needs and requirements of an early stage start up and know when it's right (and when it's wrong) to bend process. You build a talent brand that stands out globally to high performing enterprise operators. You become a valued advisor on compensation, performance and people systems. You strengthen Conduct's culture through clarity, expectations, and high standards. You operate with pace, independence, and strong judgment. This Role Isn't For You If You only have experience hiring for one type of role in startup environments. You will find it difficult to commit to 5 days a week in office You rely on inbound applications or agencies instead of proactive sourcing. You only thrive with highly structured, mature processes in place. You avoid ambiguity, pace, or high ownership environments. You want to be told what to do - this role leads, not follows. Working at Conduct We're a high energy, high trust team with big ambitions. Our culture blends focus, intensity, and humour: we're serious about impact, but never take ourselves too seriously. We're here to build a generational company, and we know that means pushing past limits whilst enjoying the ride together. In our Fitzrovia office, collaboration is fast and constant. Everyone owns their outcomes and takes initiative, but we succeed only as a team. We believe in learning fast, supporting each other radically, and finding joy in the process. We know that building a company is a journey that we are all on together - whether you're a Co Founder, an early hire, or a future colleague - and we are intentional about growing together as a team and as individuals. We therefore work with Diana Chapman, one of the world's most renowned leadership coaches, to bring the principles of her Conscious Leadership movement into how we work as an organization through company wide executive coaching. Benefits We want Conduct to offer the best possible environment for everyone on the team to do their life's work. Our benefits are designed with that in mind: we recognize that exceptional performance is a holistic endeavour so we support everyone in becoming the most successful, fulfilled, and healthy version of themselves. Generous cash compensation. Share options under the tax efficient EMI scheme. Broad private health insurance including dental and optical cover. ️ Monthly wellbeing payment on top of your salary to spend as you see fit. Breakfast and dinner every day in the office. A truly unparalleled snack selection. Biannual full team offsites. Regular socials. Coaching from Diana Chapman. ️ Take what you need leave policy. Pension salary sacrifice reinvestment scheme. We welcome applications from candidates who require visa sponsorship. Conduct is an equal opportunities employer. Diversity is a non negotiable asset to our company and our team. We believe that a variety of backgrounds, perspectives, and experiences makes us stronger and helps us build better together. We particularly encourage applications from groups that are under represented in technology and engineering, as we know that diverse teams create the best solutions.
Feb 28, 2026
Full time
What We Do Conduct is building the AI operating system for Enterprise IT, starting with the deepest cost center and innovation bottleneck in global business: the day-to-day operation, maintenance, and change management of mission-critical enterprise systems. Across the world's largest companies, thousands of internal analysts and developers, plus fleets of external consultants, spend their days manually understanding custom code, resolving incidents, analyzing processes, and preparing system change requests. For many enterprises, this translates into hundreds of millions of dollars per year just to keep core systems running-slowing down innovation at the very center of the business. Conduct changes this fundamentally. We're the first system that actually understands enterprise applications bottom-up: from the single code line, to logic, to entire system interdependencies and can reason about them the way the best human experts do, but at machine scale. We're starting with SAP, the backbone of over 90% of global commerce. Customers such as Daimler Truck, Rittal, and Heidelberg Materials already use Conduct to automate system analysis, resolve issues in minutes, cut millions in IT spend, and accelerate ERP transformations by months. But SAP is only the starting point. We're building toward a future where enterprise systems are self-aware, self-healing, and continuously optimizing across the software stack. We turn Enterprise IT from a bottleneck to a driver of innovation velocity. We are a high-talent-density team of 20, founded by former Palantir engineering and product leaders and built around a simple principle: we hire only the most ambitious, driven, and dedicated people who want to build category-defining technology in a culture of intensity, ownership, and pace. If you want to shape the new era of Enterprise System Intelligence, Conduct is where you can do the most important work of your career. Role Responsibilities As Conduct's Head of Talent, you won't just run hiring, you'll shape the team, culture, and systems that will help us scale at pace. You'll inherit an early-stage hiring engine and elevate it into a disciplined, high-velocity, globally competitive talent function . You will own the full talent lifecycle across strategising, planning, sourcing, assessing, and onboarding. Working directly with the Co-Founders, you will: Build the Talent Engine and Process: Own and evolve our early stage hiring into a talent first, candidate led engine that consistently attracts the right people and converts them quickly, without compromising on quality Build and nurture pipelines of high quality candidates in the UK and internationally. Drive operational excellence through improved scorecards, interview training, calibration, and funnel discipline. Hire Exceptionally Across Functions: Source, assess, and close world class engineering, product, GTM, and generalist talent. Understand the profiles, competencies, and behaviours required to succeed in an enterprise focused startup. Build pipelines of high-quality active and passive candidates, from the UK and beyond, and maintain relationships long before roles open. Lead relationships with recruitment agencies, including identifying great partners for specific searches. Employer Brand: Build a globally competitive employer brand that positions Conduct as the place ambitious talent wants to work. Own creative communications and marketing initiatives, including events and experiences, to develop and deepen the view of Conduct as a centre of excellence for candidates. Drive our employer presence in UK, Europe, and US talent ecosystems. Ensure every candidate, including those we do not hire, has an exceptional experience of Conduct's recruitment process. Nice to haves: Experience with shaping compensation and benefits and setting clear performance expectations. Help design and run onboarding processes that make new joiners productive quickly and aligned with how we operate. Candidate Profile We're looking for someone truly standout, who's repeatedly hired top tier people and knows how to move quickly in fast moving startups. You likely have: Extensive experience hiring engineering, product, GTM, and operational talent in high growth environments, likely both in agencies and in house. Experience working in a startup or high growth tech company, with a strong understanding of the talent needed to succeed in enterprise SaaS. Ability to identify and test specific expertise across functions: e.g., technical depth for engineering and sales skill for GTM. A track record of scaling hiring with quality and speed. Strong sourcing capabilities, particularly for passive candidates across multiple functions. Experience shaping a globally competitive employer brand that resonates with ambitious builders and operators. Outstanding written and verbal communication: crisp, structured, and persuasive. A reputation for raising the bar culturally and operationally. High personal velocity: autonomous, decisive, and outcome oriented. What "Good" Looks Like in this role You consistently elevate hire quality and recruitment standards. You cement our hiring engine as a globally competitive system trusted by candidates. You enforce quality through structured interviewing and clear unbiased decision making. You are flexible to the needs and requirements of an early stage start up and know when it's right (and when it's wrong) to bend process. You build a talent brand that stands out globally to high performing enterprise operators. You become a valued advisor on compensation, performance and people systems. You strengthen Conduct's culture through clarity, expectations, and high standards. You operate with pace, independence, and strong judgment. This Role Isn't For You If You only have experience hiring for one type of role in startup environments. You will find it difficult to commit to 5 days a week in office You rely on inbound applications or agencies instead of proactive sourcing. You only thrive with highly structured, mature processes in place. You avoid ambiguity, pace, or high ownership environments. You want to be told what to do - this role leads, not follows. Working at Conduct We're a high energy, high trust team with big ambitions. Our culture blends focus, intensity, and humour: we're serious about impact, but never take ourselves too seriously. We're here to build a generational company, and we know that means pushing past limits whilst enjoying the ride together. In our Fitzrovia office, collaboration is fast and constant. Everyone owns their outcomes and takes initiative, but we succeed only as a team. We believe in learning fast, supporting each other radically, and finding joy in the process. We know that building a company is a journey that we are all on together - whether you're a Co Founder, an early hire, or a future colleague - and we are intentional about growing together as a team and as individuals. We therefore work with Diana Chapman, one of the world's most renowned leadership coaches, to bring the principles of her Conscious Leadership movement into how we work as an organization through company wide executive coaching. Benefits We want Conduct to offer the best possible environment for everyone on the team to do their life's work. Our benefits are designed with that in mind: we recognize that exceptional performance is a holistic endeavour so we support everyone in becoming the most successful, fulfilled, and healthy version of themselves. Generous cash compensation. Share options under the tax efficient EMI scheme. Broad private health insurance including dental and optical cover. ️ Monthly wellbeing payment on top of your salary to spend as you see fit. Breakfast and dinner every day in the office. A truly unparalleled snack selection. Biannual full team offsites. Regular socials. Coaching from Diana Chapman. ️ Take what you need leave policy. Pension salary sacrifice reinvestment scheme. We welcome applications from candidates who require visa sponsorship. Conduct is an equal opportunities employer. Diversity is a non negotiable asset to our company and our team. We believe that a variety of backgrounds, perspectives, and experiences makes us stronger and helps us build better together. We particularly encourage applications from groups that are under represented in technology and engineering, as we know that diverse teams create the best solutions.
The Mission Innovation is broken. The systems built to create and protect ideas can't keep up with the pace of change. At Ankar, we're building the AI operating system for innovation - tools that don't exist yet, for people who invent things that don't exist yet. Your role is equally pioneering: design and build the talent systems that will scale a category-defining company from Series A to market leader. What You'll Do Talent Pipeline Building & Management (50%) Build target candidate lists for immediate and strategic hires: identify top tier candidates each critical talent pool (Engineering & Product OR GTM & Sales) Test and iterate on sourcing approaches: traditional channels (LinkedIn Recruiter, AI sourcing tools, etc) and non-traditional tactics (recruiting through events/webinar, leveraging customer networks, communities, etc) Conduct ongoing outreach to passive candidates who aren't actively looking but would be exceptional match for Ankar's mission and culture - build relationships before roles open Create "talent communities" for hard-to-fill specializations: stay top-of-mind through thoughtful touchpoints, relevant content sharing, and authentic relationship building Move strategic candidates through the pipeline: awareness interest readiness, so when roles open you have pre-qualified, warm talent ready to engage immediately End-to-End Hiring Execution (50%) Own the complete candidate journey for a few active searches simultaneously: multi-channel sourcing, screening, interview coordination, candidate prep, offer positioning, and close Design assessment frameworks that reliably predict cultural match: extreme ownership, zero-to-one mentality, comfort with productive tension, intellectual humility paired with deep expertise Create candidate experiences that reflect our contrarian, first-principles culture - candidates should leave interviews thinking "this company is different" Embed with teams to understand nuanced requirements beyond what's written in JDs How You Work First-principles thinker: You question inherited wisdom and design solutions tailored to specific constraints Extreme ownership: You don't wait to be told what to do. If something's broken, you fix it Comfortable with productive tension: You can handle frequent changes and see them as opportunities, not obstacles Intellectually humble: You seek feedback, iterate quickly, and admit when your hypothesis was wrong High analytical rigor: You use data to make decisions but don't let perfect be the enemy of good Requirements: 3-5 years building hiring systems in high-growth environments (recruiting or talent operations delivery roles) Demonstrated ability to hire for technical, commercial, or specialized roles where you had to learn the domain from scratch Track record of hiring in ambiguous, zero-to-one contexts (early-stage startups, new market expansions, or building new functions within larger companies)
Feb 28, 2026
Full time
The Mission Innovation is broken. The systems built to create and protect ideas can't keep up with the pace of change. At Ankar, we're building the AI operating system for innovation - tools that don't exist yet, for people who invent things that don't exist yet. Your role is equally pioneering: design and build the talent systems that will scale a category-defining company from Series A to market leader. What You'll Do Talent Pipeline Building & Management (50%) Build target candidate lists for immediate and strategic hires: identify top tier candidates each critical talent pool (Engineering & Product OR GTM & Sales) Test and iterate on sourcing approaches: traditional channels (LinkedIn Recruiter, AI sourcing tools, etc) and non-traditional tactics (recruiting through events/webinar, leveraging customer networks, communities, etc) Conduct ongoing outreach to passive candidates who aren't actively looking but would be exceptional match for Ankar's mission and culture - build relationships before roles open Create "talent communities" for hard-to-fill specializations: stay top-of-mind through thoughtful touchpoints, relevant content sharing, and authentic relationship building Move strategic candidates through the pipeline: awareness interest readiness, so when roles open you have pre-qualified, warm talent ready to engage immediately End-to-End Hiring Execution (50%) Own the complete candidate journey for a few active searches simultaneously: multi-channel sourcing, screening, interview coordination, candidate prep, offer positioning, and close Design assessment frameworks that reliably predict cultural match: extreme ownership, zero-to-one mentality, comfort with productive tension, intellectual humility paired with deep expertise Create candidate experiences that reflect our contrarian, first-principles culture - candidates should leave interviews thinking "this company is different" Embed with teams to understand nuanced requirements beyond what's written in JDs How You Work First-principles thinker: You question inherited wisdom and design solutions tailored to specific constraints Extreme ownership: You don't wait to be told what to do. If something's broken, you fix it Comfortable with productive tension: You can handle frequent changes and see them as opportunities, not obstacles Intellectually humble: You seek feedback, iterate quickly, and admit when your hypothesis was wrong High analytical rigor: You use data to make decisions but don't let perfect be the enemy of good Requirements: 3-5 years building hiring systems in high-growth environments (recruiting or talent operations delivery roles) Demonstrated ability to hire for technical, commercial, or specialized roles where you had to learn the domain from scratch Track record of hiring in ambiguous, zero-to-one contexts (early-stage startups, new market expansions, or building new functions within larger companies)
Location London Employment Type Full time Location Type Hybrid Department Sales and Partnerships Compensation £80K - £100K • Offers Commission At Beam, you get to do work that matters for the world. We're solving the world's toughest social problems with an incredible team, tech and AI. And we're growing fast It's not easy. Nothing worth doing ever is. Join a company at the forefront of social impact, driving first-of-its-kind positive change. You'll be part of a high-performance culture where you'll make a huge impact, rapidly progress your career, and truly enjoy your work. From top-tier coaching and personal development budgets to competitive salaries, we take care of everyone who works at Beam. We've already seen incredible growth from our Magic Notes product, helping case workers save over 8 hours of admin per week. From social workers and NHS clinicians to mental health practitioners and safeguarding specialists, over 50,000 frontline workers across the UK are now using Magic Notes regularly to deliver faster, more human centred support. We're also launching globally, helping practitioners across the USA, EU, and Australia make a difference. The Opportunity This isn't just another enterprise sales role. This is a rare opportunity to be the architect of our next major growth engine. We are a high-growth, mission-driven Series A tech startup that has identified a significant, untapped market: large-scale government contractors. The early signals are strong, with initial deals already hitting 6-figure ACVs and a clear path to 7-figure, landmark partnerships that will lay the foundation for our international expansion. We're looking for an Enterprise Account Executive to build this vertical from the ground up. You will not be inheriting a playbook; you will be co-authoring it. You will have the autonomy to define the go-to-market strategy, test new approaches, and shape the future of what could become our most significant business unit. If you are a builder who is hungry to create a legacy and thrives on closing complex, high impact deals, this is your defining career move. Your Mission Architect and Close Landmark Deals: You will own the full sales cycle for our most strategic accounts in this new vertical. You will command a complex, 6+ month sales process from initial outreach and strategic mapping to C suite negotiation and signature. Build the Go-to-Market Playbook: As the pioneer in this vertical, your insights will be the foundation of our sales motion. You will systematically test, learn, and document the strategies, messaging, and processes that will enable us to scale and repeat success. Orchestrate Complex Stakeholder Networks: You will be the central point of contact, masterfully navigating and influencing a complex web of stakeholders, from C level executives and procurement officers in the contracting organisations to policy leaders and operational heads within government agencies. Execute with Precision: Employ a rigorous, MEDDPICC-informed methodology to qualify opportunities with discipline, run deep discovery to uncover critical business pains, and build unassailable business cases that tie our solution to transformative outcomes. Co create Visionary Solutions: Partner closely with our C Suite, Product, and Delivery teams to design bespoke, enterprise level solutions and pilot programs that not only win deals but also ensure our clients achieve incredible, measurable success. What You'll Bring to the Table A Track Record of Enterprise Excellence: You have a history of exceeding quota by closing complex, multi year SaaS deals with an ACV of £100k+. You've seen 7 figure deals and have the ambition and skill to find them. Expertise in Complex Procurement: You have direct experience selling into complex environments such as the public sector or within regulated industries (e.g. finance/health). You know how to navigate intricate procurement cycles, tenders, and framework agreements. An Entrepreneurial Builder's Mindset: You are a self starter who excels in ambiguity. You see a blank slate not as a challenge, but as an opportunity. You have a knack for creative prospecting and pipeline generation and are driven to build something from scratch. C Suite Credibility & Executive Presence: You communicate with gravitas and clarity. You are a natural at building rapport with senior executives, leading high stakes meetings, and becoming a trusted advisor. Strategic Discipline (MEDDPICC or similar): You view a structured sales methodology not as a framework to follow, but as a strategic tool to gain control, mitigate risk, and forecast with accuracy in complex environments. A Deeply Held Mission Driven Ethos: You are motivated by more than just the commission; you want your work to have a tangible, positive impact on society. Success in this Role Means Consistently exceeding your revenue targets through a portfolio of high value, multi year partnerships. Building a robust, predictable pipeline that establishes our success in the vertical. Successfully creating and validating the GTM playbook that the future sales team will be built upon. Becoming the go to expert and a trusted advisor for senior leaders within our target accounts. Our Interview Process We have a four stage interview process, giving you plenty of time to learn about Beam whilst we get to know you better: Introductory Call (30 mins): A conversation with our Talent team. Scenario based interview (Remote): A timed exercise to see your skills in action. Live demo/Roleplay (60 mins): Present your approach to the hiring manager. Founder & Leadership Meeting (45 minutes): A final stage discussion with our CCO About Beam Our team of 200+ embraces a hybrid working approach, enjoying 2 3 days of vibrant collaboration in our beautiful Shoreditch co working space, fully equipped with rooftop views, an onsite barista and kitted out gym. We've picked up an armful of awards for our work, including one from our former Queen. We've also been named by WIRED as one of London's 10 hottest startups and by LinkedIn as a Top 15 UK Startup. Meanwhile, we've been covered in the media literally thousands of times, including the likes of The FT, BBC, TechCrunch, Forbes and The Guardian. We're also proud to be backed by of the world's leading tech investors and entrepreneurs, including the founders of Calm, Shazam and Dropbox. Perks Generous EMI-qualifying share options Access to therapy, coaching, classes & content - powered by Oliva Your own financial well being coach, through Bippit Generous Holiday - 25 days with 3 additional days over the Christmas period + bank holidays Work remotely up to 6 weeks a year Eligible for a 6 week sabbatical after 3 years in service Nursery scheme through Gogeta Healthcare cover through Benenden Health Enhanced parental leave: Primary Caregiver leave 18 weeks and Secondary Caregiver leave 4 weeks £200 WellBeam budget for activities enhancing wellbeing and professional development Annual membership to Shoreditch Exchange gym (London office only) Pension scheme where we contribute 3% of your salary and you contribute 5%. Free subscription to the Calm meditation app Discounted bike and accessories with Cyclescheme, and tech products with Techscheme Start your journey to a more impactful career today. We're excited to hear from you. Reasonable adjustments: Beam is committed to fostering an inclusive, diverse, and supportive work environment for all employees. This policy extends to our hiring practices. We recognise that some candidates may need additional support during their hiring process to give them the best chance of being a success. To ensure that all candidates have an equitable opportunity during their process, we are committed to providing reasonable adjustments where required. If you require a reasonable adjustment to be made during your process, please let your Talent Partner know. We encourage you to share this information, but there is no obligation to do so. Please be reassured that any reasonable adjustment requests will not be taken into account when making a decision about your candidacy. Compensation Range: £80K - £100K
Feb 27, 2026
Full time
Location London Employment Type Full time Location Type Hybrid Department Sales and Partnerships Compensation £80K - £100K • Offers Commission At Beam, you get to do work that matters for the world. We're solving the world's toughest social problems with an incredible team, tech and AI. And we're growing fast It's not easy. Nothing worth doing ever is. Join a company at the forefront of social impact, driving first-of-its-kind positive change. You'll be part of a high-performance culture where you'll make a huge impact, rapidly progress your career, and truly enjoy your work. From top-tier coaching and personal development budgets to competitive salaries, we take care of everyone who works at Beam. We've already seen incredible growth from our Magic Notes product, helping case workers save over 8 hours of admin per week. From social workers and NHS clinicians to mental health practitioners and safeguarding specialists, over 50,000 frontline workers across the UK are now using Magic Notes regularly to deliver faster, more human centred support. We're also launching globally, helping practitioners across the USA, EU, and Australia make a difference. The Opportunity This isn't just another enterprise sales role. This is a rare opportunity to be the architect of our next major growth engine. We are a high-growth, mission-driven Series A tech startup that has identified a significant, untapped market: large-scale government contractors. The early signals are strong, with initial deals already hitting 6-figure ACVs and a clear path to 7-figure, landmark partnerships that will lay the foundation for our international expansion. We're looking for an Enterprise Account Executive to build this vertical from the ground up. You will not be inheriting a playbook; you will be co-authoring it. You will have the autonomy to define the go-to-market strategy, test new approaches, and shape the future of what could become our most significant business unit. If you are a builder who is hungry to create a legacy and thrives on closing complex, high impact deals, this is your defining career move. Your Mission Architect and Close Landmark Deals: You will own the full sales cycle for our most strategic accounts in this new vertical. You will command a complex, 6+ month sales process from initial outreach and strategic mapping to C suite negotiation and signature. Build the Go-to-Market Playbook: As the pioneer in this vertical, your insights will be the foundation of our sales motion. You will systematically test, learn, and document the strategies, messaging, and processes that will enable us to scale and repeat success. Orchestrate Complex Stakeholder Networks: You will be the central point of contact, masterfully navigating and influencing a complex web of stakeholders, from C level executives and procurement officers in the contracting organisations to policy leaders and operational heads within government agencies. Execute with Precision: Employ a rigorous, MEDDPICC-informed methodology to qualify opportunities with discipline, run deep discovery to uncover critical business pains, and build unassailable business cases that tie our solution to transformative outcomes. Co create Visionary Solutions: Partner closely with our C Suite, Product, and Delivery teams to design bespoke, enterprise level solutions and pilot programs that not only win deals but also ensure our clients achieve incredible, measurable success. What You'll Bring to the Table A Track Record of Enterprise Excellence: You have a history of exceeding quota by closing complex, multi year SaaS deals with an ACV of £100k+. You've seen 7 figure deals and have the ambition and skill to find them. Expertise in Complex Procurement: You have direct experience selling into complex environments such as the public sector or within regulated industries (e.g. finance/health). You know how to navigate intricate procurement cycles, tenders, and framework agreements. An Entrepreneurial Builder's Mindset: You are a self starter who excels in ambiguity. You see a blank slate not as a challenge, but as an opportunity. You have a knack for creative prospecting and pipeline generation and are driven to build something from scratch. C Suite Credibility & Executive Presence: You communicate with gravitas and clarity. You are a natural at building rapport with senior executives, leading high stakes meetings, and becoming a trusted advisor. Strategic Discipline (MEDDPICC or similar): You view a structured sales methodology not as a framework to follow, but as a strategic tool to gain control, mitigate risk, and forecast with accuracy in complex environments. A Deeply Held Mission Driven Ethos: You are motivated by more than just the commission; you want your work to have a tangible, positive impact on society. Success in this Role Means Consistently exceeding your revenue targets through a portfolio of high value, multi year partnerships. Building a robust, predictable pipeline that establishes our success in the vertical. Successfully creating and validating the GTM playbook that the future sales team will be built upon. Becoming the go to expert and a trusted advisor for senior leaders within our target accounts. Our Interview Process We have a four stage interview process, giving you plenty of time to learn about Beam whilst we get to know you better: Introductory Call (30 mins): A conversation with our Talent team. Scenario based interview (Remote): A timed exercise to see your skills in action. Live demo/Roleplay (60 mins): Present your approach to the hiring manager. Founder & Leadership Meeting (45 minutes): A final stage discussion with our CCO About Beam Our team of 200+ embraces a hybrid working approach, enjoying 2 3 days of vibrant collaboration in our beautiful Shoreditch co working space, fully equipped with rooftop views, an onsite barista and kitted out gym. We've picked up an armful of awards for our work, including one from our former Queen. We've also been named by WIRED as one of London's 10 hottest startups and by LinkedIn as a Top 15 UK Startup. Meanwhile, we've been covered in the media literally thousands of times, including the likes of The FT, BBC, TechCrunch, Forbes and The Guardian. We're also proud to be backed by of the world's leading tech investors and entrepreneurs, including the founders of Calm, Shazam and Dropbox. Perks Generous EMI-qualifying share options Access to therapy, coaching, classes & content - powered by Oliva Your own financial well being coach, through Bippit Generous Holiday - 25 days with 3 additional days over the Christmas period + bank holidays Work remotely up to 6 weeks a year Eligible for a 6 week sabbatical after 3 years in service Nursery scheme through Gogeta Healthcare cover through Benenden Health Enhanced parental leave: Primary Caregiver leave 18 weeks and Secondary Caregiver leave 4 weeks £200 WellBeam budget for activities enhancing wellbeing and professional development Annual membership to Shoreditch Exchange gym (London office only) Pension scheme where we contribute 3% of your salary and you contribute 5%. Free subscription to the Calm meditation app Discounted bike and accessories with Cyclescheme, and tech products with Techscheme Start your journey to a more impactful career today. We're excited to hear from you. Reasonable adjustments: Beam is committed to fostering an inclusive, diverse, and supportive work environment for all employees. This policy extends to our hiring practices. We recognise that some candidates may need additional support during their hiring process to give them the best chance of being a success. To ensure that all candidates have an equitable opportunity during their process, we are committed to providing reasonable adjustments where required. If you require a reasonable adjustment to be made during your process, please let your Talent Partner know. We encourage you to share this information, but there is no obligation to do so. Please be reassured that any reasonable adjustment requests will not be taken into account when making a decision about your candidacy. Compensation Range: £80K - £100K
Overview Intuit is a global financial technology platform designed to power prosperity for consumers and small businesses. Although we are a Silicon Valley giant with 100 million customers and 18,000 employees, we remain one of the best-kept secrets in tech: a rapidly growing, AI-first organisation that still moves with the agility of a disruptor. By placing strategic bets on AI, we are redefining how 100+ markets manage their finances. We serve customers with our unified AI-platform where everything is one place for our customers to run and grow their business, managing everything from lead to cash, with a virtual team of AI enabled agents and human experts, ensuring that every financial decision that they make, they make it with confidence. The Opportunity - Head of Account Management, EMEA We are seeking a growth-focused Head of Account Management, EMEA to lead our Accountant Channel Sales Account Management teams. In this pivotal senior leadership role, you will head a high-performing organisation of sales consultants and leaders dedicated to defending and expanding the Mid-Market Accountant segment of the QuickBooks ecosystem. You will be responsible for three distinct, specialised teams: Inside Sales, Partner Development, and Major Accounts. Our Sales Philosophy - Consultative, Not Transactional At Intuit, our customer success is our North Star. Our sales organisation isn't just about closing deals; we are problem solvers and strategic consultants. We help our partners move away from a patchwork of disconnected tools towards a unified, end-to-end platform. By integrating QuickBooks and Mailchimp, we provide a 'lead-to-cash' solution powered by AI-enabled agents and human expertise. Your mission is to ensure that every financial decision our partners and their clients make is made with absolute confidence. Your Impact As a senior leader, you will drive ecosystem adoption and revenue growth through sophisticated partner relationship management and consultative selling. You won't simply be managing a team; you will be transforming how the Accounting and Tax partner community in EMEA organises and runs their practices, leveraging the full power of Intuit's tech stack to modernise an entire industry. Note: Travel will be required for client facing meetings and events along with internal offsite meetings. We come together in our Victoria, London, office 3 days a week as part of our hybrid working policy. Responsibilities Strategic Vision & Execution Define the Roadmap: Architect and execute a comprehensive one-year and three-year growth strategy specifically tailored to the EMEA Mid-Market segment. Scale the Ecosystem: Drive the adoption of the Intuit tech platform, ensuring QuickBooks is the heartbeat of our partners' accounting and tax practices. Deliver Results: Consistently meet and exceed ambitious revenue targets, sales units, and KPIs through rigorous pipeline management and forecasting. Operational Rigor & Excellence Build the Sales Engine: Establish and maintain high levels of operational discipline, using data-driven insights to optimise sales cycles, conversion rates, and team productivity. Cadence & Governance: Implement robust reporting frameworks and weekly/monthly/quarterly business reviews (QBRs) to ensure visibility and accountability across all three sales pods. Process Innovation: Streamline internal workflows and leverage AI-driven sales tools to enhance efficiency for both our team and our partners. Strategic Account Expansion & Innovation Evolve Sales Motions: Continually identify and implement new sales motions and go-to-market strategies to accelerate growth in a competitive landscape. Develop Major Accounts: Develop bespoke strategies for our most complex partners to unlock new value streams and deepen ecosystem integration. Leadership & People Development Nurture High Performance: Lead, coach, and inspire a multi-disciplinary team of leaders and consultants, fostering a culture of 'stewardship' and continuous improvement. Build the Talent Pipeline: Attract and develop top-tier Mid-Market sales talent, ensuring the team is equipped to deliver a sophisticated, consultative sales experience. Industry Leadership & Influence Be the Voice of Intuit: Act as a prominent industry leader and spokesperson within the EMEA accounting and tax community, enhancing Intuit's brand authority. Customer Advocacy: Translate deep market insights into actionable product and strategy recommendations for the global leadership team. Qualifications Commercial & Strategic Mastery: 10+ years in technology sales with a proven ability to architect 1-year and 3-year growth strategies for Mid-Market or Enterprise segments. Senior Leadership: 5+ years leading multi-layered sales organisations, with a focus on coaching leaders and building and inspiring high-performing, diverse teams. Operational Rigour: Expert at leveraging data and hypothesis-driven thinking to drive decision-making, pipeline hygiene, and 'speed to benefit' for partners. Growth Architect: Proven track record of building new GTM motions and organisational structures from the ground up in rapidly evolving markets. SaaS/Fintech Domain: Deep understanding of SaaS and/or Fintech (ideally ERP/Accounting) trends, competitive landscape, and GTM motions. Matrix Influence: Exceptional 'boundaryless' leader capable of collaborating with Product, Marketing, and Success to drive scale. Industry Authority: A credible voice in the EMEA market, experienced in influencing C-suite stakeholders and the industry experts. Culture Carrier: A demonstrated ability to thrive in a collaborative culture that places a premium on consistently performing at the highest level in an extremely fast paced, dynamic and high growth environment. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs. Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Feb 24, 2026
Full time
Overview Intuit is a global financial technology platform designed to power prosperity for consumers and small businesses. Although we are a Silicon Valley giant with 100 million customers and 18,000 employees, we remain one of the best-kept secrets in tech: a rapidly growing, AI-first organisation that still moves with the agility of a disruptor. By placing strategic bets on AI, we are redefining how 100+ markets manage their finances. We serve customers with our unified AI-platform where everything is one place for our customers to run and grow their business, managing everything from lead to cash, with a virtual team of AI enabled agents and human experts, ensuring that every financial decision that they make, they make it with confidence. The Opportunity - Head of Account Management, EMEA We are seeking a growth-focused Head of Account Management, EMEA to lead our Accountant Channel Sales Account Management teams. In this pivotal senior leadership role, you will head a high-performing organisation of sales consultants and leaders dedicated to defending and expanding the Mid-Market Accountant segment of the QuickBooks ecosystem. You will be responsible for three distinct, specialised teams: Inside Sales, Partner Development, and Major Accounts. Our Sales Philosophy - Consultative, Not Transactional At Intuit, our customer success is our North Star. Our sales organisation isn't just about closing deals; we are problem solvers and strategic consultants. We help our partners move away from a patchwork of disconnected tools towards a unified, end-to-end platform. By integrating QuickBooks and Mailchimp, we provide a 'lead-to-cash' solution powered by AI-enabled agents and human expertise. Your mission is to ensure that every financial decision our partners and their clients make is made with absolute confidence. Your Impact As a senior leader, you will drive ecosystem adoption and revenue growth through sophisticated partner relationship management and consultative selling. You won't simply be managing a team; you will be transforming how the Accounting and Tax partner community in EMEA organises and runs their practices, leveraging the full power of Intuit's tech stack to modernise an entire industry. Note: Travel will be required for client facing meetings and events along with internal offsite meetings. We come together in our Victoria, London, office 3 days a week as part of our hybrid working policy. Responsibilities Strategic Vision & Execution Define the Roadmap: Architect and execute a comprehensive one-year and three-year growth strategy specifically tailored to the EMEA Mid-Market segment. Scale the Ecosystem: Drive the adoption of the Intuit tech platform, ensuring QuickBooks is the heartbeat of our partners' accounting and tax practices. Deliver Results: Consistently meet and exceed ambitious revenue targets, sales units, and KPIs through rigorous pipeline management and forecasting. Operational Rigor & Excellence Build the Sales Engine: Establish and maintain high levels of operational discipline, using data-driven insights to optimise sales cycles, conversion rates, and team productivity. Cadence & Governance: Implement robust reporting frameworks and weekly/monthly/quarterly business reviews (QBRs) to ensure visibility and accountability across all three sales pods. Process Innovation: Streamline internal workflows and leverage AI-driven sales tools to enhance efficiency for both our team and our partners. Strategic Account Expansion & Innovation Evolve Sales Motions: Continually identify and implement new sales motions and go-to-market strategies to accelerate growth in a competitive landscape. Develop Major Accounts: Develop bespoke strategies for our most complex partners to unlock new value streams and deepen ecosystem integration. Leadership & People Development Nurture High Performance: Lead, coach, and inspire a multi-disciplinary team of leaders and consultants, fostering a culture of 'stewardship' and continuous improvement. Build the Talent Pipeline: Attract and develop top-tier Mid-Market sales talent, ensuring the team is equipped to deliver a sophisticated, consultative sales experience. Industry Leadership & Influence Be the Voice of Intuit: Act as a prominent industry leader and spokesperson within the EMEA accounting and tax community, enhancing Intuit's brand authority. Customer Advocacy: Translate deep market insights into actionable product and strategy recommendations for the global leadership team. Qualifications Commercial & Strategic Mastery: 10+ years in technology sales with a proven ability to architect 1-year and 3-year growth strategies for Mid-Market or Enterprise segments. Senior Leadership: 5+ years leading multi-layered sales organisations, with a focus on coaching leaders and building and inspiring high-performing, diverse teams. Operational Rigour: Expert at leveraging data and hypothesis-driven thinking to drive decision-making, pipeline hygiene, and 'speed to benefit' for partners. Growth Architect: Proven track record of building new GTM motions and organisational structures from the ground up in rapidly evolving markets. SaaS/Fintech Domain: Deep understanding of SaaS and/or Fintech (ideally ERP/Accounting) trends, competitive landscape, and GTM motions. Matrix Influence: Exceptional 'boundaryless' leader capable of collaborating with Product, Marketing, and Success to drive scale. Industry Authority: A credible voice in the EMEA market, experienced in influencing C-suite stakeholders and the industry experts. Culture Carrier: A demonstrated ability to thrive in a collaborative culture that places a premium on consistently performing at the highest level in an extremely fast paced, dynamic and high growth environment. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs. Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. We are looking for an exceptional People Business Partner (PBP) to support Vanta's growing team across the EMEA region. You'll play a critical role in accelerating Vanta's growth and helping our leaders build, develop and retain world-class teams. Vanta's PBP team is exceptionally talented - they are "quarterbacks" for all People matters for the leaders and managers they support, and deeply involved in the business, given that our overall touchstone is that all People Team initiatives tie back to clear business outcomes. Examples of work that our PBP team does include leading change management, partnering on org design and strategy, driving people initiatives to engage and retain talent. You will be functionally embedded with the teams you support, and work with cross-functional stakeholders on their behalf, in order to help them achieve their business outcomes. Our PBP team is world class, and has historically delivered outsized service and outcomes. We're looking for the most thoughtful, practical, and business-minded PBPs to join the team and raise the bar! What you'll do as a People Business Partner at Vanta: Act as the main People point of contact for your assigned client group, building trusted relationships with employees and leaders up to the Sr. Manager level. Support key areas like performance management, change management, employee relations, career growth, and manager development. Use data to spot trends, share insights, and recommend actions that help teams succeed. Coordinate and deliver core People programs such as performance reviews, talent reviews, and engagement surveys. Help resolve employee relations matters with practical, compliant, and people-focused solutions. Contribute to People & Culture projects that strengthen our culture and improve how we work as a company. How to be successful in this role: 3+ years of experience as a PBP coaching and developing leaders in a fast-paced environment Experience supporting GTM organizations Strong understanding of EMEA HR fundamentals (employee relations, performance management, talent development, compensation, and engagement) Strong communicator, facilitator, and active listener who brings a balanced, thoughtful approach to coaching leaders and driving their growth Outstanding project management and organizational skills A demonstrated track record of bias for action, rolling up your sleeves and getting things done Open to using AI to amplify their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact. What you can expect as a Vanta'n: Industry-competitive salary and equity 100% covered medical, dental, and vision benefits with dependents coverage 16 weeks paid Parental Leave for all new parents Health & wellness stipend Remote workspace, internet, and mobile phone stipend Commuter benefits for team members who attend the office Pension matching 25 days of Annual Leave per year and unlimited sick time 8 company-paid holidays Virtual team building activities, lunch and learns, and other company-wide events! Offices in SF, NYC, London, Dublin, Tel Aviv, and Sydney At Vanta, we are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for all. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of all backgrounds to apply. About Vanta We started in 2018, in the wake of several high-profile data breaches. Online security was only becoming more important, but we knew firsthand how hard it could be for fast-growing companies to invest the time and manpower it takes to build a solid security foundation. Vanta was inspired by a vision to restore trust in internet businesses by enabling companies to improve and prove their security. From our early days automating security monitoring for compliance standards like SOC 2, HIPAA and ISO 27001 to creating the world's leading Trust Management Platform, our vision remains unchanged. Now more than ever, making security continuous-not just a point-in-time check- is essential. Thousands of companies rely on Vanta to build, maintain and demonstrate their trust- all in a way that's real-time and transparent.
Feb 23, 2026
Full time
At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. We are looking for an exceptional People Business Partner (PBP) to support Vanta's growing team across the EMEA region. You'll play a critical role in accelerating Vanta's growth and helping our leaders build, develop and retain world-class teams. Vanta's PBP team is exceptionally talented - they are "quarterbacks" for all People matters for the leaders and managers they support, and deeply involved in the business, given that our overall touchstone is that all People Team initiatives tie back to clear business outcomes. Examples of work that our PBP team does include leading change management, partnering on org design and strategy, driving people initiatives to engage and retain talent. You will be functionally embedded with the teams you support, and work with cross-functional stakeholders on their behalf, in order to help them achieve their business outcomes. Our PBP team is world class, and has historically delivered outsized service and outcomes. We're looking for the most thoughtful, practical, and business-minded PBPs to join the team and raise the bar! What you'll do as a People Business Partner at Vanta: Act as the main People point of contact for your assigned client group, building trusted relationships with employees and leaders up to the Sr. Manager level. Support key areas like performance management, change management, employee relations, career growth, and manager development. Use data to spot trends, share insights, and recommend actions that help teams succeed. Coordinate and deliver core People programs such as performance reviews, talent reviews, and engagement surveys. Help resolve employee relations matters with practical, compliant, and people-focused solutions. Contribute to People & Culture projects that strengthen our culture and improve how we work as a company. How to be successful in this role: 3+ years of experience as a PBP coaching and developing leaders in a fast-paced environment Experience supporting GTM organizations Strong understanding of EMEA HR fundamentals (employee relations, performance management, talent development, compensation, and engagement) Strong communicator, facilitator, and active listener who brings a balanced, thoughtful approach to coaching leaders and driving their growth Outstanding project management and organizational skills A demonstrated track record of bias for action, rolling up your sleeves and getting things done Open to using AI to amplify their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact. What you can expect as a Vanta'n: Industry-competitive salary and equity 100% covered medical, dental, and vision benefits with dependents coverage 16 weeks paid Parental Leave for all new parents Health & wellness stipend Remote workspace, internet, and mobile phone stipend Commuter benefits for team members who attend the office Pension matching 25 days of Annual Leave per year and unlimited sick time 8 company-paid holidays Virtual team building activities, lunch and learns, and other company-wide events! Offices in SF, NYC, London, Dublin, Tel Aviv, and Sydney At Vanta, we are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for all. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of all backgrounds to apply. About Vanta We started in 2018, in the wake of several high-profile data breaches. Online security was only becoming more important, but we knew firsthand how hard it could be for fast-growing companies to invest the time and manpower it takes to build a solid security foundation. Vanta was inspired by a vision to restore trust in internet businesses by enabling companies to improve and prove their security. From our early days automating security monitoring for compliance standards like SOC 2, HIPAA and ISO 27001 to creating the world's leading Trust Management Platform, our vision remains unchanged. Now more than ever, making security continuous-not just a point-in-time check- is essential. Thousands of companies rely on Vanta to build, maintain and demonstrate their trust- all in a way that's real-time and transparent.
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! As a Senior Product Manager leading Integrations, you will play a critical role in shaping how Trustpilot shows up across the global ecommerce and business software ecosystem. Our integrations enable merchants and businesses to seamlessly collect, manage, and showcase trust wherever they operate - from Shopify and WooCommerce to HubSpot, Salesforce, and emerging platforms. You will lead the product direction for our integration portfolio, ensuring merchants experience a deeply native, frictionless, and scalable Trustpilot experience that drives adoption, usage, and long term customer value. This role is central to Trustpilot's growth strategy as we modernize core integrations, rebuild key apps natively, and expand into new platforms across the ecommerce and SaaS landscape. What you'll be doing: Lead a cross functional squad of engineers and UX through the full product lifecycle - discovery, prioritization, roadmap definition, delivery, rollout, migration, and iteration. Own and evolve the long term strategy for Trustpilot's integrations ecosystem, driving a best in class experience across major ecommerce platforms, including Shopify, while expanding into new, high value ecosystems that strengthen adoption and customer value. Shape and modernise of existing integrations portfolio, rebuilding natively where platform opportunity and scale justify it, and optimising legacy integrations to ensure scale, and long term maintainability. Identify and prioritise new integration opportunities that expand Trustpilot's reach while aligning with commercial potential, customer demand, and strategic ecosystem partnerships. Collaborate closely with engineering and architecture teams to ensure integrations are scalable, secure, performant, and aligned to standards for platform certification and marketplace requirements. Work with Partnerships, Product Marketing, Monetisation, and Commercial teams to plan and execute GTM strategies for new integration launches and migrations, including packaging, enablement, positioning, and rollout. Build strong feedback loops with platform partners, agencies, customers, and internal stakeholders to validate needs and continuously improve product market fit. Define and track adoption, usage, migration velocity, merchant satisfaction, and integration resilience as key success metrics. Represent the Integrations strategy clearly to senior leadership, articulating vision, trade offs, risks, partner alignment, and commercial impact. Who you are: Experienced product manager with strong domain knowledge in building and scaling integrations, ideally across ecommerce (e.g., Shopify, Adobe Commerce, WooCommerce), CRM (e.g., Salesforce), or marketing platforms (e.g., HubSpot). Proven ability to lead cross functional teams and deliver impactful, customer centric products in a fast paced agile environment. Strong grasp of modern integration frameworks, app ecosystem, and platform marketplaces, including native app frameworks, subscription models, certification, and the ability to navigate platform policies and partner programmes. Comfortable collaborating with engineering, UX, commercial teams, and platform partners translating complex requirements into intuitive customer experiences. Data driven decision maker who can evaluate integration impact on adoption, churn, conversion, and customer value. Adept at managing multiple stakeholders and communicating effectively at all levels, from engineers to senior leadership. Excited about the opportunity to modernise legacy integrations while building new ones while delivering exceptional customer experiences that drive adoption and growth. Comfortable balancing near term migration execution with long term platform strategy. What's in it for you: A range of flexible working options to dedicate time to what matters to you Competitive compensation package + bonus 25 days holiday per year, increasing to 28 days after 2 years of employment Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist Pension and life insurance Health cash plan, online GP, 24/7, Employee Assistance Plan Full access to Headspace, a popular mindfulness app to promote positive mental health Paid parental leave Season ticket loan and a cycle to work scheme Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for Regular opportunities to connect and get to know your fellow Trusties, including company wide celebrations and events, ERG activities, and team socials. Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more. Independent financial advice and free standard professional mortgage broker advice Talent acceleration programmes: Fast track your career with our tailored development programmes designed to support growth at whatever stage of your career Still not sure? We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We're excited to hear about your experiences along with how you will contribute to our working culture. Even if you don't feel you meet all the requirements, we'd still really like to hear from you! About us Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever - to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial - we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 300 million reviews and 64 million monthly active users on average across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we're headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. We're driven by connection. It's at the heart of what we do. Our culture keeps things fresh it's built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever changing world. With vibrant office locations worldwide and over 50 nationalities, we're proud to be an equal opportunity workplace with diverse perspectives and ideas. Our purpose to help people and businesses help each other is a tall order, but we keep it real. We're a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you we give you the autonomy to shape a career you can be proud of. If you're ready to grow, let's go. Join us at the heart of trust. Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust. Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy. If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team () quoting the role you wish to apply for. Any offer of employment for this position will be subject to our standard background checks.
Feb 21, 2026
Full time
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! As a Senior Product Manager leading Integrations, you will play a critical role in shaping how Trustpilot shows up across the global ecommerce and business software ecosystem. Our integrations enable merchants and businesses to seamlessly collect, manage, and showcase trust wherever they operate - from Shopify and WooCommerce to HubSpot, Salesforce, and emerging platforms. You will lead the product direction for our integration portfolio, ensuring merchants experience a deeply native, frictionless, and scalable Trustpilot experience that drives adoption, usage, and long term customer value. This role is central to Trustpilot's growth strategy as we modernize core integrations, rebuild key apps natively, and expand into new platforms across the ecommerce and SaaS landscape. What you'll be doing: Lead a cross functional squad of engineers and UX through the full product lifecycle - discovery, prioritization, roadmap definition, delivery, rollout, migration, and iteration. Own and evolve the long term strategy for Trustpilot's integrations ecosystem, driving a best in class experience across major ecommerce platforms, including Shopify, while expanding into new, high value ecosystems that strengthen adoption and customer value. Shape and modernise of existing integrations portfolio, rebuilding natively where platform opportunity and scale justify it, and optimising legacy integrations to ensure scale, and long term maintainability. Identify and prioritise new integration opportunities that expand Trustpilot's reach while aligning with commercial potential, customer demand, and strategic ecosystem partnerships. Collaborate closely with engineering and architecture teams to ensure integrations are scalable, secure, performant, and aligned to standards for platform certification and marketplace requirements. Work with Partnerships, Product Marketing, Monetisation, and Commercial teams to plan and execute GTM strategies for new integration launches and migrations, including packaging, enablement, positioning, and rollout. Build strong feedback loops with platform partners, agencies, customers, and internal stakeholders to validate needs and continuously improve product market fit. Define and track adoption, usage, migration velocity, merchant satisfaction, and integration resilience as key success metrics. Represent the Integrations strategy clearly to senior leadership, articulating vision, trade offs, risks, partner alignment, and commercial impact. Who you are: Experienced product manager with strong domain knowledge in building and scaling integrations, ideally across ecommerce (e.g., Shopify, Adobe Commerce, WooCommerce), CRM (e.g., Salesforce), or marketing platforms (e.g., HubSpot). Proven ability to lead cross functional teams and deliver impactful, customer centric products in a fast paced agile environment. Strong grasp of modern integration frameworks, app ecosystem, and platform marketplaces, including native app frameworks, subscription models, certification, and the ability to navigate platform policies and partner programmes. Comfortable collaborating with engineering, UX, commercial teams, and platform partners translating complex requirements into intuitive customer experiences. Data driven decision maker who can evaluate integration impact on adoption, churn, conversion, and customer value. Adept at managing multiple stakeholders and communicating effectively at all levels, from engineers to senior leadership. Excited about the opportunity to modernise legacy integrations while building new ones while delivering exceptional customer experiences that drive adoption and growth. Comfortable balancing near term migration execution with long term platform strategy. What's in it for you: A range of flexible working options to dedicate time to what matters to you Competitive compensation package + bonus 25 days holiday per year, increasing to 28 days after 2 years of employment Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist Pension and life insurance Health cash plan, online GP, 24/7, Employee Assistance Plan Full access to Headspace, a popular mindfulness app to promote positive mental health Paid parental leave Season ticket loan and a cycle to work scheme Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for Regular opportunities to connect and get to know your fellow Trusties, including company wide celebrations and events, ERG activities, and team socials. Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more. Independent financial advice and free standard professional mortgage broker advice Talent acceleration programmes: Fast track your career with our tailored development programmes designed to support growth at whatever stage of your career Still not sure? We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We're excited to hear about your experiences along with how you will contribute to our working culture. Even if you don't feel you meet all the requirements, we'd still really like to hear from you! About us Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever - to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial - we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 300 million reviews and 64 million monthly active users on average across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we're headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. We're driven by connection. It's at the heart of what we do. Our culture keeps things fresh it's built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever changing world. With vibrant office locations worldwide and over 50 nationalities, we're proud to be an equal opportunity workplace with diverse perspectives and ideas. Our purpose to help people and businesses help each other is a tall order, but we keep it real. We're a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you we give you the autonomy to shape a career you can be proud of. If you're ready to grow, let's go. Join us at the heart of trust. Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust. Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy. If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team () quoting the role you wish to apply for. Any offer of employment for this position will be subject to our standard background checks.
The Company Cognizant (NASDAQ:CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant has over 350,000 employees as of January 2026. Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 1000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world. Cognizant Consulting At Cognizant, our consultants orchestrate the capabilities to truly change the game across strategy, design, technology and industry/functional knowledge to deliver insight at speed and solutions at scale. Our consulting services elevate the unique abilities and business aspirations of customers and employees and build relationships based on trust and value. Scope of the Role Financial Scope: Direct consulting and service line revenue generation, with ownership of $3M in FY'26 and $5M in FY'26. Generation of pipeline/revenue for other service lines $15-20M Geographical Scope: EMEA Span Scope: Direct reports: 3-5; Indirect reports: 40-60 Key Responsibilities Develop AI Consulting Capabilities & GTM Strategy across EMEA Develop insights on the key market and competitor trends with focus on tech evolution / new threats Develop a vision & comprehensive strategy to grow AI business in Australia and increase revenue at key clients. Manage practice performance Ensure Practice area revenue and sales growth in line or above market Support Markets and troubleshoot challenges as-needed Drive substantial increase in pipeline and conversion (win) rates Identify ways to both create demand for consulting services and expand demand for other service lines through development of differentiated, tailored responses to known customer priorities, both in response to requests and proactively Demonstrably increase generation and win rates of multi service line deals bringing AI context. Credentialize deals Be accountable for directing the deal pursuit process end to end for consulting led initiatives Enable Account teams - via collateral meetings and workshops - to appropriately engage clients in exploring opportunities and envisioning how consulting can support and improve their ability to meet their business objectives Ensure the Consulting team is equipped and trained to establish credibility and confidence with customers by having a comprehensive understanding of the company's capabilities and credentials Engage priority clients directly to Credentialize deals Competency development Implement assessment and training programs to ensure the Consulting team possesses required subject matter expertise & experience in the AI Consulting to remain competitive in the market Align demand generation activities and recruiting strategy to expand availability of AI expertise by hiring directly into billable projects. Orchestrate new offerings in Oil/Gas sector by aligning with service lines. Own offering management Identify market gaps, opportunity for new offering development Develop offering strategy and roadmap aligned with the most attractive growth segments of the market Oversee offering evangelization internally (SLS, Client partners) and externally (analysts etc.) Thought Leadership Engage with external analysts to position the AI service offerings coupled with new technologies. Define thought leadership & portfolio strategy, publish, educate the market and drive commercial conversations Key Competencies Functional/Practice knowledge: Understanding of consulting methodologies and techniques related to assessments (e.g., opportunity, need, gap) and holistic solutioning (organizational, operational, architectural) Technical prowess: Deep technical expertise in AI/ML, Generative AI, Agentic AI to bring together practice offerings to address customer needs, and to create proof of concepts if needed. Industry knowledge: Knowledge of 1-2 core industries and related technology landscape; ability to communicate across stakeholders Commercial knowledge: Ability to analyze sales opportunities and qualify leads and opportunities Executive Presence: Effective executive communication skills to clearly articulate vision and lead effective teams across the enterprise; productively challenge counterparts, bringing valuable insights Relationship management: Outstanding interpersonal abilities; skilled in managing relationships with executive leadership and business units, effectively aligning stakeholders to strategic plans and mediating conflict Leadership experience: Excellent organizational and leadership skills to build strong Consulting function and lead by example; strong project management, change management, budgeting, talent management, and business operations skills
Feb 20, 2026
Full time
The Company Cognizant (NASDAQ:CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant has over 350,000 employees as of January 2026. Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 1000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world. Cognizant Consulting At Cognizant, our consultants orchestrate the capabilities to truly change the game across strategy, design, technology and industry/functional knowledge to deliver insight at speed and solutions at scale. Our consulting services elevate the unique abilities and business aspirations of customers and employees and build relationships based on trust and value. Scope of the Role Financial Scope: Direct consulting and service line revenue generation, with ownership of $3M in FY'26 and $5M in FY'26. Generation of pipeline/revenue for other service lines $15-20M Geographical Scope: EMEA Span Scope: Direct reports: 3-5; Indirect reports: 40-60 Key Responsibilities Develop AI Consulting Capabilities & GTM Strategy across EMEA Develop insights on the key market and competitor trends with focus on tech evolution / new threats Develop a vision & comprehensive strategy to grow AI business in Australia and increase revenue at key clients. Manage practice performance Ensure Practice area revenue and sales growth in line or above market Support Markets and troubleshoot challenges as-needed Drive substantial increase in pipeline and conversion (win) rates Identify ways to both create demand for consulting services and expand demand for other service lines through development of differentiated, tailored responses to known customer priorities, both in response to requests and proactively Demonstrably increase generation and win rates of multi service line deals bringing AI context. Credentialize deals Be accountable for directing the deal pursuit process end to end for consulting led initiatives Enable Account teams - via collateral meetings and workshops - to appropriately engage clients in exploring opportunities and envisioning how consulting can support and improve their ability to meet their business objectives Ensure the Consulting team is equipped and trained to establish credibility and confidence with customers by having a comprehensive understanding of the company's capabilities and credentials Engage priority clients directly to Credentialize deals Competency development Implement assessment and training programs to ensure the Consulting team possesses required subject matter expertise & experience in the AI Consulting to remain competitive in the market Align demand generation activities and recruiting strategy to expand availability of AI expertise by hiring directly into billable projects. Orchestrate new offerings in Oil/Gas sector by aligning with service lines. Own offering management Identify market gaps, opportunity for new offering development Develop offering strategy and roadmap aligned with the most attractive growth segments of the market Oversee offering evangelization internally (SLS, Client partners) and externally (analysts etc.) Thought Leadership Engage with external analysts to position the AI service offerings coupled with new technologies. Define thought leadership & portfolio strategy, publish, educate the market and drive commercial conversations Key Competencies Functional/Practice knowledge: Understanding of consulting methodologies and techniques related to assessments (e.g., opportunity, need, gap) and holistic solutioning (organizational, operational, architectural) Technical prowess: Deep technical expertise in AI/ML, Generative AI, Agentic AI to bring together practice offerings to address customer needs, and to create proof of concepts if needed. Industry knowledge: Knowledge of 1-2 core industries and related technology landscape; ability to communicate across stakeholders Commercial knowledge: Ability to analyze sales opportunities and qualify leads and opportunities Executive Presence: Effective executive communication skills to clearly articulate vision and lead effective teams across the enterprise; productively challenge counterparts, bringing valuable insights Relationship management: Outstanding interpersonal abilities; skilled in managing relationships with executive leadership and business units, effectively aligning stakeholders to strategic plans and mediating conflict Leadership experience: Excellent organizational and leadership skills to build strong Consulting function and lead by example; strong project management, change management, budgeting, talent management, and business operations skills
Join the Intuit Customer Success team as a Customer Success Optimisation Professional for EMEA. We're looking to grow our team of talented individuals to help optimise our greatest resource, our people. You'll be pivotal in delivering an awesome service experience for our customers that use our online suite of products and deliver optimal outcomes. Our approach to customer service is ever evolving and is always focused on achieving the highest levels of customer satisfaction and winning awards in our local markets and globally. We do this through customer-focused thinking, which will significantly impact our customer retention and growth, and therefore increased revenue. We are embarking on a major cultural shift from an approach that focuses on traditional call center indicators to delivering what matters most to our customers. We are deeply customer obsessed and solve for customer pain through data driven insights and an innovation mindset. The employee experience is at the core of our thought process as we innovate, experiment, learn, pivot and adopt change. Our drive is to be the leading provider of world class digital experiences and is core to our business model. In this role, you will lead initiatives that continuously improve our human assisted service delivery. You'll analyse customer feedback, optimise processes, and implement product feedback loops that drive actionable improvements. Additionally, you'll monitor satisfaction metrics, conduct root cause analysis, and cultivate strategic stakeholder relationships to enhance overall service quality and lead key readiness activities for new product and service rollouts. Responsibilities How you will lead Continuous Improvement: Analyse VOC, VOE, contact driver, Assisted KPI, and satisfaction data (CSAT, tNPS) to identify insights and drive innovation, process optimisation, and product improvements. Establish and manage product and service feedback loops to ensure actionable insights are integrated into development and delivery. Design, standardise, optimise, and automate end-to-end assisted delivery and customer success processes to reduce friction, improve efficiency, and lower customer effort. Enhance tooling, dashboards, and contact funnels to improve resolution effectiveness, self-service adoption, and data-driven decision making. Lead continuous improvement initiatives, including Kaizen workshops, root cause analysis, and preventative actions to address recurring customer issues. Manage continuous improvement projects end to end, from scoping through delivery, ensuring measurable outcomes and timely execution. Partner cross-functionally to align customer strategies, support customer segmentation and personalisation, and embed a culture of continuous improvement and collaboration. Monitor performance, audit process compliance, benchmark against industry standards, and represent expert programs (e.g. Voice of the Expert) to drive sustained improvement. Stakeholder/ Partner Management Build and maintain strong strategic relationships with key internal stakeholders across EMEA. Act as the regional Assisted Delivery point of contact for programme management and change readiness related to new product, service, and technology rollouts. Lead regional Assisted Delivery readiness and, where required, serve as the single-threaded international driver for rollouts impacting multiple markets. Represent International Assisted Delivery in global Expert Network and cross-functional workstreams, ensuring regional requirements are incorporated. Support WBRs, MBRs, and QBRs to review performance, align on priorities, and drive strategic outcomes. Develop success plans and track value realisation for priority customer segments and initiatives. Partner with CX Design and Programme Management teams to operationalise service design experiments, change, and continuous improvement initiatives. Key Measures of Success (KPIs) Customer satisfaction and loyalty: CSAT, tNPS, retention, churn, and customer lifetime value (CLTV). Service efficiency and quality: Resolution time, first contact resolution (FCR), and customer journey optimisation metrics. Voice of the customer impact: Effectiveness of VOC programs and the translation of insights into product and process improvements. Continuous improvement outcomes: Success and impact of Kaizen events and continuous improvement initiatives, including action plan execution. Partner performance: Adherence to KPIs and contractual obligations for outsourced partners. Self-service effectiveness: Contact deflection rates driven by automation and self-service strategies. Data-driven decision making: Adoption, accuracy, and effectiveness of performance dashboards. Qualifications Professional experience: five+ years of experience in influencing process change in either customer success, customer service, service delivery, customer enablement or operations. Continuous improvement mastery: knowledge of Lean, Six Sigma, or Kaizen methodologies; specifically, the ability to lead workshops and perform complex root cause analysis. Analytical proficiency: Strong ability to interpret data from VOC (Voice of the customer) and VOE (Voice of the expert) programs to drive actionable product and process improvements. Strategic stakeholder management: Demonstrated ability to influence and manage relationships with senior internal and external stakeholders across multiple functions like GTM (Go-to-market) and product development. Technical tool fluency: Proficiency in using customer success platforms, data dashboards (such as Tableau or Qliksense), and automation tools to enhance service efficiency. Project and change management: Strong experience leading cross-functional projects, managing 'readiness' activities for new product rollouts, and driving cultural shifts within large organisations. Metric-driven mindset: Deep understanding of key performance indicators, including tNPS, CSAT, Customer retention rate, and Customer lifetime value (CLTV). Process engineering and service design: experience in applying service design principles in an agile environment to map end-to-end customer journeys, identifying friction points, and operationalising experiments to improve the human-assisted service experience. Educational background: professional certifications OR good understanding of concepts such as PMP, PRINCE2, or Lean Six Sigma accreditation. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Feb 19, 2026
Full time
Join the Intuit Customer Success team as a Customer Success Optimisation Professional for EMEA. We're looking to grow our team of talented individuals to help optimise our greatest resource, our people. You'll be pivotal in delivering an awesome service experience for our customers that use our online suite of products and deliver optimal outcomes. Our approach to customer service is ever evolving and is always focused on achieving the highest levels of customer satisfaction and winning awards in our local markets and globally. We do this through customer-focused thinking, which will significantly impact our customer retention and growth, and therefore increased revenue. We are embarking on a major cultural shift from an approach that focuses on traditional call center indicators to delivering what matters most to our customers. We are deeply customer obsessed and solve for customer pain through data driven insights and an innovation mindset. The employee experience is at the core of our thought process as we innovate, experiment, learn, pivot and adopt change. Our drive is to be the leading provider of world class digital experiences and is core to our business model. In this role, you will lead initiatives that continuously improve our human assisted service delivery. You'll analyse customer feedback, optimise processes, and implement product feedback loops that drive actionable improvements. Additionally, you'll monitor satisfaction metrics, conduct root cause analysis, and cultivate strategic stakeholder relationships to enhance overall service quality and lead key readiness activities for new product and service rollouts. Responsibilities How you will lead Continuous Improvement: Analyse VOC, VOE, contact driver, Assisted KPI, and satisfaction data (CSAT, tNPS) to identify insights and drive innovation, process optimisation, and product improvements. Establish and manage product and service feedback loops to ensure actionable insights are integrated into development and delivery. Design, standardise, optimise, and automate end-to-end assisted delivery and customer success processes to reduce friction, improve efficiency, and lower customer effort. Enhance tooling, dashboards, and contact funnels to improve resolution effectiveness, self-service adoption, and data-driven decision making. Lead continuous improvement initiatives, including Kaizen workshops, root cause analysis, and preventative actions to address recurring customer issues. Manage continuous improvement projects end to end, from scoping through delivery, ensuring measurable outcomes and timely execution. Partner cross-functionally to align customer strategies, support customer segmentation and personalisation, and embed a culture of continuous improvement and collaboration. Monitor performance, audit process compliance, benchmark against industry standards, and represent expert programs (e.g. Voice of the Expert) to drive sustained improvement. Stakeholder/ Partner Management Build and maintain strong strategic relationships with key internal stakeholders across EMEA. Act as the regional Assisted Delivery point of contact for programme management and change readiness related to new product, service, and technology rollouts. Lead regional Assisted Delivery readiness and, where required, serve as the single-threaded international driver for rollouts impacting multiple markets. Represent International Assisted Delivery in global Expert Network and cross-functional workstreams, ensuring regional requirements are incorporated. Support WBRs, MBRs, and QBRs to review performance, align on priorities, and drive strategic outcomes. Develop success plans and track value realisation for priority customer segments and initiatives. Partner with CX Design and Programme Management teams to operationalise service design experiments, change, and continuous improvement initiatives. Key Measures of Success (KPIs) Customer satisfaction and loyalty: CSAT, tNPS, retention, churn, and customer lifetime value (CLTV). Service efficiency and quality: Resolution time, first contact resolution (FCR), and customer journey optimisation metrics. Voice of the customer impact: Effectiveness of VOC programs and the translation of insights into product and process improvements. Continuous improvement outcomes: Success and impact of Kaizen events and continuous improvement initiatives, including action plan execution. Partner performance: Adherence to KPIs and contractual obligations for outsourced partners. Self-service effectiveness: Contact deflection rates driven by automation and self-service strategies. Data-driven decision making: Adoption, accuracy, and effectiveness of performance dashboards. Qualifications Professional experience: five+ years of experience in influencing process change in either customer success, customer service, service delivery, customer enablement or operations. Continuous improvement mastery: knowledge of Lean, Six Sigma, or Kaizen methodologies; specifically, the ability to lead workshops and perform complex root cause analysis. Analytical proficiency: Strong ability to interpret data from VOC (Voice of the customer) and VOE (Voice of the expert) programs to drive actionable product and process improvements. Strategic stakeholder management: Demonstrated ability to influence and manage relationships with senior internal and external stakeholders across multiple functions like GTM (Go-to-market) and product development. Technical tool fluency: Proficiency in using customer success platforms, data dashboards (such as Tableau or Qliksense), and automation tools to enhance service efficiency. Project and change management: Strong experience leading cross-functional projects, managing 'readiness' activities for new product rollouts, and driving cultural shifts within large organisations. Metric-driven mindset: Deep understanding of key performance indicators, including tNPS, CSAT, Customer retention rate, and Customer lifetime value (CLTV). Process engineering and service design: experience in applying service design principles in an agile environment to map end-to-end customer journeys, identifying friction points, and operationalising experiments to improve the human-assisted service experience. Educational background: professional certifications OR good understanding of concepts such as PMP, PRINCE2, or Lean Six Sigma accreditation. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.