PATI Group is an agency driven by a mindset of discipline and a commitment to the sustainable growth of both our people and our business. We specialize in strategy, promotion, and operational systems to solve scaling challenges for E-commerce clients in the US and European markets. At PATI, you will discover the value of a customer centric Customer Experience team that thinks critically, executes effectively, and takes full ownership of results. We offer a culture defined by discipline and exceptional career opportunities for talents ready to achieve a breakthrough in their professional journey. JOB SUMMARY We are looking for a detail oriented and customer focused Customer Service Executive to handle daily customer support operations and contribute to improving service efficiency as we scale. In the short term, this role plays a key part in ensuring smooth operations as our order volume grows. In the long run, this position is considered a key talent pipeline for automation, process optimization, and leadership roles within the Customer Experience team. You will work closely with the Customer Experience Manager and cross functional teams to deliver timely, accurate, and high quality support across multiple channels. KEY ROLE & RESPONSIBILITIES Manage and resolve daily customer service tickets across email, chat, and/or ticketing systems. Respond to customer inquiries regarding orders, payments, shipping, returns, refunds, and product information. Ensure all tickets are handled within defined SLA timelines. Escalate complex or sensitive cases to relevant teams when necessary. 2. Operational Efficiency & Process Improvement: Identify recurring issues and customer pain points from support tickets. Provide feedback and suggestions to improve workflows, SOPs, and customer experience. Maintain accurate records of customer interactions and case resolutions. Assist in updating FAQs, macros, and internal documentation. Work closely with Operations, Fulfillment, and Marketing teams to resolve customer issues efficiently. Communicate clearly and professionally with customers at all times. Support cross functional initiatives aimed at improving service quality. REQUIREMENTS & QUALIFICATIONS Proven experience in customer service, customer support, or a similar role (e commerce experience is a plus) Strong written communication skills with a customer first mindset Ability to handle a high volume of tickets while maintaining accuracy and professionalism Good organizational skills and attention to detail Familiarity with CRM Gorgias is an advantage Ability to work independently and manage priorities effectively SKILLS & COMPETENCIES Customer empathy and problem solving ability Time management and multitasking skills Process oriented thinking with a continuous improvement mindset Ability to remain calm and professional in high pressure situations Language skills: Native in Vietnamese and Fluent in English (written and spoken). WHY YOU WILL LOVE WORKING AT PATI? You are not just answering tickets : Here, you are empowered to think critically, solve problems creatively, and contribute directly to customer retention, LTV, and brand love. You'll grow beyond support into a true CX leader. Be part of a strategic transformation : You'll be part of a core team reshaping how we do Customer Experience from the ground up - building systems, playbooks, and processes that scale. See your work fuel business growth : At PATI Group, CX is a profit center. Your insights, ideas, and execution will directly influence how we grow from an early stage brand to a $100M+ business. COMPENSATION & BENEFITS Compensation: 10.000.000 - 14.000.000 Gross VND/month + incentive based on performance (negotiate). Career Growth: Fast track promotion opportunities, including a path to CX Leader. Professional Development: Gain access to the latest AI tools, automation technologies, and advanced CRM systems to stay ahead in delivering exceptional customer experiences. Workplace Culture: Join a dynamic, innovation driven environment focused on employee success. Additional Benefits: Social insurance, Bảo Việt Insurance, 12 annual leave days per year, 13th month salary, performance bonus, and lots of team building activities. WOKING LOCATION WORKING HOURS Monday - Friday : 8:30 AM - 5:30 PM (1 hour lunch break). Saturday (Culture Day) : 6:30 AM - 9:30 AM (We start our day with a run and a reflective Feedforward session - no meetings, no reports, just real connection.) Make sure you have read and agreed to our working location and hours, including joining our Saturday activities.
Feb 04, 2026
Full time
PATI Group is an agency driven by a mindset of discipline and a commitment to the sustainable growth of both our people and our business. We specialize in strategy, promotion, and operational systems to solve scaling challenges for E-commerce clients in the US and European markets. At PATI, you will discover the value of a customer centric Customer Experience team that thinks critically, executes effectively, and takes full ownership of results. We offer a culture defined by discipline and exceptional career opportunities for talents ready to achieve a breakthrough in their professional journey. JOB SUMMARY We are looking for a detail oriented and customer focused Customer Service Executive to handle daily customer support operations and contribute to improving service efficiency as we scale. In the short term, this role plays a key part in ensuring smooth operations as our order volume grows. In the long run, this position is considered a key talent pipeline for automation, process optimization, and leadership roles within the Customer Experience team. You will work closely with the Customer Experience Manager and cross functional teams to deliver timely, accurate, and high quality support across multiple channels. KEY ROLE & RESPONSIBILITIES Manage and resolve daily customer service tickets across email, chat, and/or ticketing systems. Respond to customer inquiries regarding orders, payments, shipping, returns, refunds, and product information. Ensure all tickets are handled within defined SLA timelines. Escalate complex or sensitive cases to relevant teams when necessary. 2. Operational Efficiency & Process Improvement: Identify recurring issues and customer pain points from support tickets. Provide feedback and suggestions to improve workflows, SOPs, and customer experience. Maintain accurate records of customer interactions and case resolutions. Assist in updating FAQs, macros, and internal documentation. Work closely with Operations, Fulfillment, and Marketing teams to resolve customer issues efficiently. Communicate clearly and professionally with customers at all times. Support cross functional initiatives aimed at improving service quality. REQUIREMENTS & QUALIFICATIONS Proven experience in customer service, customer support, or a similar role (e commerce experience is a plus) Strong written communication skills with a customer first mindset Ability to handle a high volume of tickets while maintaining accuracy and professionalism Good organizational skills and attention to detail Familiarity with CRM Gorgias is an advantage Ability to work independently and manage priorities effectively SKILLS & COMPETENCIES Customer empathy and problem solving ability Time management and multitasking skills Process oriented thinking with a continuous improvement mindset Ability to remain calm and professional in high pressure situations Language skills: Native in Vietnamese and Fluent in English (written and spoken). WHY YOU WILL LOVE WORKING AT PATI? You are not just answering tickets : Here, you are empowered to think critically, solve problems creatively, and contribute directly to customer retention, LTV, and brand love. You'll grow beyond support into a true CX leader. Be part of a strategic transformation : You'll be part of a core team reshaping how we do Customer Experience from the ground up - building systems, playbooks, and processes that scale. See your work fuel business growth : At PATI Group, CX is a profit center. Your insights, ideas, and execution will directly influence how we grow from an early stage brand to a $100M+ business. COMPENSATION & BENEFITS Compensation: 10.000.000 - 14.000.000 Gross VND/month + incentive based on performance (negotiate). Career Growth: Fast track promotion opportunities, including a path to CX Leader. Professional Development: Gain access to the latest AI tools, automation technologies, and advanced CRM systems to stay ahead in delivering exceptional customer experiences. Workplace Culture: Join a dynamic, innovation driven environment focused on employee success. Additional Benefits: Social insurance, Bảo Việt Insurance, 12 annual leave days per year, 13th month salary, performance bonus, and lots of team building activities. WOKING LOCATION WORKING HOURS Monday - Friday : 8:30 AM - 5:30 PM (1 hour lunch break). Saturday (Culture Day) : 6:30 AM - 9:30 AM (We start our day with a run and a reflective Feedforward session - no meetings, no reports, just real connection.) Make sure you have read and agreed to our working location and hours, including joining our Saturday activities.
Up to £62,771 + Excellent Benefits Please note: We can offer transportation from Chigwell and Woodford Station Those Huge Small Victories Our teachers are fulfilled by the idea of making even the smallest positive changes in our young people, so we celebrate the little things. There's lots of ups and downs, and to some of our young people, sitting through a lesson can be a big win. We call these huge small victories and whilst they may seem small on the surface, they add up to make a big difference. Get out what you put in You'll be working with children and young people with Autistic Spectrum Disorder/Social, Emotional and Mental Health needs. You'll be there to help them learn, develop their abilities and raise their self-esteem. You will need to be resilient and dedicated, but those huge small victories that you achieve will be something you're really proud of. It can be a tough journey, but the positive steps forward will more than make up for it. As a Teacher at Witherslack Group, you'll get all the support you need to succeed, from in-house psychologists, to teaching assistants and therapy professionals. Your colleagues will be the best at what they do, the school environments will be well-resourced and we'll be with you every step of the way, helping you build a rewarding teaching career. One of the best environments in SEND Luxborough Court School is a brand-new, purpose-built school registered for 150 pupils aged 5 - 19 with Autistic Spectrum Disorder. There is a large sports hall with changing facilities (the site was formally a Premier League football club's training ground), a bespoke 6th form suite plus a number of other smaller individual spaces used for therapeutic intervention and bespoke support. The School benefits from extensive outdoor space plus a large central courtyard garden in the centre of the school and separate secondary and junior playgrounds, with a multi-use games area. There are good public transport connections with Chigwell Station less than a mile away, providing Central Line Tube services to London and Essex. The road links are good - the site is located near the M11, Junction 4. What we do for you We know you're going to do great things. For your hard work and commitment, we reward you with the best salary and benefits package in the education sector. With us, you'll get to bring learning to life and make a genuine difference to the lives of our young people - plus you'll get: Training: A full induction and on the job training Holiday: You'll work hard at WG, so you'll be rewarded with full school holidays Progression: If career development is your thing, most of our head teachers and leaders have been promoted from within our group Flexible benefits: meaning you can increase/decrease benefits such as life insurance - check out our benefits here Pension: we offer a range of pensions to suit your lifestyle needs including Teachers' Pension and our very attractive TPS alternative Wellbeing: a host of wellbeing tools and advice including employee assistance Medical cover so you can claim back the cost of things like an opticians or dentist appointment and a host of high-street discounts Beautiful working environments with the very best facilities - check out our schools here A recommend a friend scheme that offers a £1,000 bonus every time Bring your whole-self to work Our young people come from all walks of life, diverse backgrounds and with different needs - and our workforce reflects that diversity, so that our teams can engage, encourage and inspire our young people to be themselves. You'll be more than a Primary Teacher, you'll be able to connect with our pupils because of: - Your 'can do' attitude - a team player who rolls up their sleeves to help others - Your genuine passion for Primary Teaching and the impact your subject can have on young lives - The ability to relate your subject to each pupil and build great relationships with your class - Your enthusiasm and expertise to build your department - You'll also need previous teaching experience and have Qualified Teacher Status Interested in joining us? Our young people deserve the best possible future and we feel the same about our teams. You deserve to have the career you want, with a purpose-led employer, in an environment that allows you to be yourself. The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost) and an online search. We are an equal opportunities employer welcoming applications from all sections of the community. For a full job description and person specification, please click here. To view our ex-offenders policy please click here . To view our Child Protection Policy, please visit the 'Parents and Carers' section of this School/Learning centre. You can find all our Schools here . Special Education / Careers in Care / Careers in Special Education / Working with Children / SEMH / SEN / ASD
Feb 04, 2026
Full time
Up to £62,771 + Excellent Benefits Please note: We can offer transportation from Chigwell and Woodford Station Those Huge Small Victories Our teachers are fulfilled by the idea of making even the smallest positive changes in our young people, so we celebrate the little things. There's lots of ups and downs, and to some of our young people, sitting through a lesson can be a big win. We call these huge small victories and whilst they may seem small on the surface, they add up to make a big difference. Get out what you put in You'll be working with children and young people with Autistic Spectrum Disorder/Social, Emotional and Mental Health needs. You'll be there to help them learn, develop their abilities and raise their self-esteem. You will need to be resilient and dedicated, but those huge small victories that you achieve will be something you're really proud of. It can be a tough journey, but the positive steps forward will more than make up for it. As a Teacher at Witherslack Group, you'll get all the support you need to succeed, from in-house psychologists, to teaching assistants and therapy professionals. Your colleagues will be the best at what they do, the school environments will be well-resourced and we'll be with you every step of the way, helping you build a rewarding teaching career. One of the best environments in SEND Luxborough Court School is a brand-new, purpose-built school registered for 150 pupils aged 5 - 19 with Autistic Spectrum Disorder. There is a large sports hall with changing facilities (the site was formally a Premier League football club's training ground), a bespoke 6th form suite plus a number of other smaller individual spaces used for therapeutic intervention and bespoke support. The School benefits from extensive outdoor space plus a large central courtyard garden in the centre of the school and separate secondary and junior playgrounds, with a multi-use games area. There are good public transport connections with Chigwell Station less than a mile away, providing Central Line Tube services to London and Essex. The road links are good - the site is located near the M11, Junction 4. What we do for you We know you're going to do great things. For your hard work and commitment, we reward you with the best salary and benefits package in the education sector. With us, you'll get to bring learning to life and make a genuine difference to the lives of our young people - plus you'll get: Training: A full induction and on the job training Holiday: You'll work hard at WG, so you'll be rewarded with full school holidays Progression: If career development is your thing, most of our head teachers and leaders have been promoted from within our group Flexible benefits: meaning you can increase/decrease benefits such as life insurance - check out our benefits here Pension: we offer a range of pensions to suit your lifestyle needs including Teachers' Pension and our very attractive TPS alternative Wellbeing: a host of wellbeing tools and advice including employee assistance Medical cover so you can claim back the cost of things like an opticians or dentist appointment and a host of high-street discounts Beautiful working environments with the very best facilities - check out our schools here A recommend a friend scheme that offers a £1,000 bonus every time Bring your whole-self to work Our young people come from all walks of life, diverse backgrounds and with different needs - and our workforce reflects that diversity, so that our teams can engage, encourage and inspire our young people to be themselves. You'll be more than a Primary Teacher, you'll be able to connect with our pupils because of: - Your 'can do' attitude - a team player who rolls up their sleeves to help others - Your genuine passion for Primary Teaching and the impact your subject can have on young lives - The ability to relate your subject to each pupil and build great relationships with your class - Your enthusiasm and expertise to build your department - You'll also need previous teaching experience and have Qualified Teacher Status Interested in joining us? Our young people deserve the best possible future and we feel the same about our teams. You deserve to have the career you want, with a purpose-led employer, in an environment that allows you to be yourself. The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost) and an online search. We are an equal opportunities employer welcoming applications from all sections of the community. For a full job description and person specification, please click here. To view our ex-offenders policy please click here . To view our Child Protection Policy, please visit the 'Parents and Carers' section of this School/Learning centre. You can find all our Schools here . Special Education / Careers in Care / Careers in Special Education / Working with Children / SEMH / SEN / ASD
Capital One (Europe) Plc
Nottingham, Nottinghamshire
About this role In HR Shared Services (HRSS), the employee experience is at the heart of everything we do. We strive to deliver HR processes flawlessly, and provide a high quality and responsive Employee Relations service to the company. Here at Capital One, we call it Associate Relations (AR). We're looking for an AR Principal Associate, reporting directly to the AR Manager, who will own and manage a range of employee relations cases, and provide legislative and best practice advice and coaching to People Leaders and associates throughout the business on a range of employment topics. Alongside case work, they will also coach and guide more junior members of the HR team. What you'll do You'll partner with the business to deliver high quality and proactive case management of employee relations issues such as: disciplinary, grievances, redundancy, TUPE, complex terminations (e.g. involving settlement agreements), ACAS Early Conciliation cases, as well as capability and absence management cases. You'll provide the business with pragmatic and commercial solutions to their employee relations cases, whilst considering the employment legal and risk framework, and associate experience. You'll ensure legal and HR policy compliance across the business to promote consistency, equality and fairness, and ensure sensitive information is dealt with in accordance with the law and internal information retention procedures. Where required, you'll provide coaching to managers to upskill and support them to reach positive, inclusive outcomes with their associates. You'll contribute to team development through the sharing of best practice and lessons learnt on cases, and identify issues, trends, and changes needed within our approach or documentation as part of our commitment to continuous improvement. You'll build high quality trusted relationships with others in the HR team (e.g. HRBPs, Talent Acquisition, Diversity Inclusion and Belonging). In doing so, you'll support and maintain an effective feedback loop with them to identify business risks, and ensure leaders engage in risk-based decision making. You'll build strong relationships within the pool of trained investigators and hearing managers across the business to obtain support during the life cycle of your individual case work. You'll actively participate in broader HR projects and initiatives, bringing your employee relations knowledge to add value and support/challenge next steps. Where required, you'll participate in specific risk management activities for the HR team, and analyse case management statistics to identify themes and make recommendations to share with the team and HR Business Partners. You will manage your cases diligently, updating our case management system regularly, and escalate high risk cases to the AR Manager as and when appropriate. What we're looking for You'll have a strong operational background in Employee Relations - depending on your experience, this might have been in a dedicated employee relations case management role or as part of a generalist HR role. Either way, you will have solid knowledge of UK employment law and demonstrable experience of supporting employee relations issues. You can demonstrate how you have previously used your knowledge and judgement to help your business stakeholders assess and mitigate (or accept) any employee relations risks posed to their business, and are not afraid to challenge your stakeholders and escalate where necessary in order to manage risk. You will be used to working with a case management system, with high attention to detail on your cases to ensure accurate records are kept and key documents are appropriately stored. You'll have project and/or change management experience, and a continuous improvement mindset. You'll enjoy building trusted relationships across teams and identifying ways that the AR Team can add further value within the company. You'll be proactive in keeping your own knowledge up to date (e.g. employee relations technical knowledge and external best practice),through attendance at employment law briefings and wider external reading. You have excellent attention to detail and pride yourself on delivering high levels of service at all times. You'll understand the importance of high quality stakeholder management and demonstrate this in your interactions with others. You'll have excellent verbal and written communications skills. Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact . All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to . Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. We are guided by our shared values, and we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Feb 04, 2026
Full time
About this role In HR Shared Services (HRSS), the employee experience is at the heart of everything we do. We strive to deliver HR processes flawlessly, and provide a high quality and responsive Employee Relations service to the company. Here at Capital One, we call it Associate Relations (AR). We're looking for an AR Principal Associate, reporting directly to the AR Manager, who will own and manage a range of employee relations cases, and provide legislative and best practice advice and coaching to People Leaders and associates throughout the business on a range of employment topics. Alongside case work, they will also coach and guide more junior members of the HR team. What you'll do You'll partner with the business to deliver high quality and proactive case management of employee relations issues such as: disciplinary, grievances, redundancy, TUPE, complex terminations (e.g. involving settlement agreements), ACAS Early Conciliation cases, as well as capability and absence management cases. You'll provide the business with pragmatic and commercial solutions to their employee relations cases, whilst considering the employment legal and risk framework, and associate experience. You'll ensure legal and HR policy compliance across the business to promote consistency, equality and fairness, and ensure sensitive information is dealt with in accordance with the law and internal information retention procedures. Where required, you'll provide coaching to managers to upskill and support them to reach positive, inclusive outcomes with their associates. You'll contribute to team development through the sharing of best practice and lessons learnt on cases, and identify issues, trends, and changes needed within our approach or documentation as part of our commitment to continuous improvement. You'll build high quality trusted relationships with others in the HR team (e.g. HRBPs, Talent Acquisition, Diversity Inclusion and Belonging). In doing so, you'll support and maintain an effective feedback loop with them to identify business risks, and ensure leaders engage in risk-based decision making. You'll build strong relationships within the pool of trained investigators and hearing managers across the business to obtain support during the life cycle of your individual case work. You'll actively participate in broader HR projects and initiatives, bringing your employee relations knowledge to add value and support/challenge next steps. Where required, you'll participate in specific risk management activities for the HR team, and analyse case management statistics to identify themes and make recommendations to share with the team and HR Business Partners. You will manage your cases diligently, updating our case management system regularly, and escalate high risk cases to the AR Manager as and when appropriate. What we're looking for You'll have a strong operational background in Employee Relations - depending on your experience, this might have been in a dedicated employee relations case management role or as part of a generalist HR role. Either way, you will have solid knowledge of UK employment law and demonstrable experience of supporting employee relations issues. You can demonstrate how you have previously used your knowledge and judgement to help your business stakeholders assess and mitigate (or accept) any employee relations risks posed to their business, and are not afraid to challenge your stakeholders and escalate where necessary in order to manage risk. You will be used to working with a case management system, with high attention to detail on your cases to ensure accurate records are kept and key documents are appropriately stored. You'll have project and/or change management experience, and a continuous improvement mindset. You'll enjoy building trusted relationships across teams and identifying ways that the AR Team can add further value within the company. You'll be proactive in keeping your own knowledge up to date (e.g. employee relations technical knowledge and external best practice),through attendance at employment law briefings and wider external reading. You have excellent attention to detail and pride yourself on delivering high levels of service at all times. You'll understand the importance of high quality stakeholder management and demonstrate this in your interactions with others. You'll have excellent verbal and written communications skills. Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact . All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to . Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. We are guided by our shared values, and we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Get Paid for Five Days but Only Work Four! Position: Head of Faculty - Physical Education and Outdoor Education Location: The Greater Horseshoe School, Heathfield, TQ12 6RH Salary: From £44,000 per annum (dependent on experience, not pro rata) Hours: 40.5 hours per week Monday to Friday Rota: Monday-Friday 8:30am-4:40pm Tuesday 8:30am-5:00pm (training) Contract: Permanent Term Time Only Start: March 2026 UK applicants only. This role does not offer sponsorship. At Outcomes First Group, we put wellbeing first. That's why we're proud to be part of a 4-Day Working Week (4DWW) trial, where you work 80% of your hours for 100% of your pay . Many of our schools have already adopted the 4DWW, with others preparing to introduce it once fully staffed-making now a great time to join . About the Role The Head of Faculty (PE and Outdoor Education) is a key leadership role responsible for shaping, developing, and delivering an inspiring PE and Outdoor Education curriculum across all key stages. You will work closely with the Senior Leadership Team, SENDCo, and clinical team to ensure every student has access to high-quality physical education, outdoor learning experiences, and extra-curricular opportunities that support their academic, social, and personal development. This role combines strategic leadership, curriculum oversight, and team management to ensure the department delivers excellence and promotes a culture of high expectations across the school. Key Responsibilities Lead and develop an engaging PE and Outdoor Education curriculum across all key stages and sites Ensure high standards of pupil attainment, progress, and outcomes within the faculty Inspire, motivate, and manage the PE and ODE team, providing supervision, performance management, and career development support Design and implement differentiated schemes of work that enable all students to make progress and achieve their potential Undertake regular audits, quality assurance checks, and self-evaluation to maintain and improve standards across the department Ensure all Health and Safety requirements are met in lessons, outdoor activities, and preparation areas This role is ideal for an ambitious, creative, and dynamic leader with a passion for PE, outdoor education, and student wellbeing, who can inspire a team and make a lasting impact on young people's learning and personal development. About You We're looking for someone who is: Qualified: UK QTS and a relevant honours degree Experienced: Strong understanding of SEMH needs, with experience supporting pupils who may also present with ASC, learning difficulties, and complex needs Compassionate & Resilient: Able to build trusting relationships with pupils who may have faced significant challenges Knowledgeable: Comfortable teaching all three areas of PE and ODE Creative & Flexible: You'll need to adapt and innovate to meet individual needs About Us The Greater Horseshoe School is an independent special school near Newton Abbot in Devon, providing education for young people with complex needs. Set in a peaceful woodland environment and supported by a nearby care farm, we combine academic and vocational programmes with outdoor learning and therapeutic approaches tailored to each pupil's individual strengths and needs. Our experienced staff work closely with every young person to remove barriers to learning, foster personal and social development, and create a caring, inclusive environment that enables pupils to achieve positive outcomes and build the skills, confidence, and resilience needed for their future. Acorn Education offers rewarding careers and meaningful challenges while making a real difference in young people's lives. As a leading UK provider of specialist education for children and young people with special educational needs, and part of Outcomes First Group, we deliver innovative, evidence-based approaches that support measurable progress and lasting impact. We are really proud to say that in 2025, Outcomes First Group were officially certified as a 'Great Place to Work' for the sixth year running. Why Join Us? We place pupils and vulnerable young adults at the heart of everything we do, so every day brings the satisfaction of making a real difference. Benefits include: Life Assurance & Pension scheme Mental health support, physical health checks, and wellbeing services Flexible Benefits Platform (Vista) to choose perks that suit you Cycle to Work & Electric Car Purchase Schemes Family Growth Support, including enhanced parental leave and fertility treatment support 4-Day Working Week: Work 80% of your hours, get 100% pay Subject to successful probation. Not a contractual benefit. We are committed to safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS . We reserve the right to close the vacancy early if we receive a high volume of suitable applications. 4DWW will be rolled out within our school, when we have a full complement of staff - so there's never been a more exciting time to join us ! Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.
Feb 04, 2026
Full time
Get Paid for Five Days but Only Work Four! Position: Head of Faculty - Physical Education and Outdoor Education Location: The Greater Horseshoe School, Heathfield, TQ12 6RH Salary: From £44,000 per annum (dependent on experience, not pro rata) Hours: 40.5 hours per week Monday to Friday Rota: Monday-Friday 8:30am-4:40pm Tuesday 8:30am-5:00pm (training) Contract: Permanent Term Time Only Start: March 2026 UK applicants only. This role does not offer sponsorship. At Outcomes First Group, we put wellbeing first. That's why we're proud to be part of a 4-Day Working Week (4DWW) trial, where you work 80% of your hours for 100% of your pay . Many of our schools have already adopted the 4DWW, with others preparing to introduce it once fully staffed-making now a great time to join . About the Role The Head of Faculty (PE and Outdoor Education) is a key leadership role responsible for shaping, developing, and delivering an inspiring PE and Outdoor Education curriculum across all key stages. You will work closely with the Senior Leadership Team, SENDCo, and clinical team to ensure every student has access to high-quality physical education, outdoor learning experiences, and extra-curricular opportunities that support their academic, social, and personal development. This role combines strategic leadership, curriculum oversight, and team management to ensure the department delivers excellence and promotes a culture of high expectations across the school. Key Responsibilities Lead and develop an engaging PE and Outdoor Education curriculum across all key stages and sites Ensure high standards of pupil attainment, progress, and outcomes within the faculty Inspire, motivate, and manage the PE and ODE team, providing supervision, performance management, and career development support Design and implement differentiated schemes of work that enable all students to make progress and achieve their potential Undertake regular audits, quality assurance checks, and self-evaluation to maintain and improve standards across the department Ensure all Health and Safety requirements are met in lessons, outdoor activities, and preparation areas This role is ideal for an ambitious, creative, and dynamic leader with a passion for PE, outdoor education, and student wellbeing, who can inspire a team and make a lasting impact on young people's learning and personal development. About You We're looking for someone who is: Qualified: UK QTS and a relevant honours degree Experienced: Strong understanding of SEMH needs, with experience supporting pupils who may also present with ASC, learning difficulties, and complex needs Compassionate & Resilient: Able to build trusting relationships with pupils who may have faced significant challenges Knowledgeable: Comfortable teaching all three areas of PE and ODE Creative & Flexible: You'll need to adapt and innovate to meet individual needs About Us The Greater Horseshoe School is an independent special school near Newton Abbot in Devon, providing education for young people with complex needs. Set in a peaceful woodland environment and supported by a nearby care farm, we combine academic and vocational programmes with outdoor learning and therapeutic approaches tailored to each pupil's individual strengths and needs. Our experienced staff work closely with every young person to remove barriers to learning, foster personal and social development, and create a caring, inclusive environment that enables pupils to achieve positive outcomes and build the skills, confidence, and resilience needed for their future. Acorn Education offers rewarding careers and meaningful challenges while making a real difference in young people's lives. As a leading UK provider of specialist education for children and young people with special educational needs, and part of Outcomes First Group, we deliver innovative, evidence-based approaches that support measurable progress and lasting impact. We are really proud to say that in 2025, Outcomes First Group were officially certified as a 'Great Place to Work' for the sixth year running. Why Join Us? We place pupils and vulnerable young adults at the heart of everything we do, so every day brings the satisfaction of making a real difference. Benefits include: Life Assurance & Pension scheme Mental health support, physical health checks, and wellbeing services Flexible Benefits Platform (Vista) to choose perks that suit you Cycle to Work & Electric Car Purchase Schemes Family Growth Support, including enhanced parental leave and fertility treatment support 4-Day Working Week: Work 80% of your hours, get 100% pay Subject to successful probation. Not a contractual benefit. We are committed to safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS . We reserve the right to close the vacancy early if we receive a high volume of suitable applications. 4DWW will be rolled out within our school, when we have a full complement of staff - so there's never been a more exciting time to join us ! Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.
Drive high-impact recruitment by managing end-to-end processes, building client relationships, and mentoring junior consultants. Competitive package with clear career progression opportunities in a global recruitment leader, offering hybrid work and advanced training programs. Client Details Are you an experienced Senior Recruitment Consultant looking to thrive in a high-performance, global environment? Join Michael Page in London, where your expertise will have a real impact, and your career can flourish with one of the most recognised names in the recruitment industry. About Us Michael Page is a global leader in professional recruitment, operating in over 30 countries and renowned for excellence, integrity, and innovation. Our London office serves as a pivotal hub, connecting exceptional talent with leading organisations across a broad range of sectors. By joining our team, you'll gain access to an extensive client network, cutting-edge tools, and the autonomy to shape your recruitment strategies and success. Description As a Senior Recruitment Consultant at Michael Page, you will: Manage the full recruitment lifecycle, from acquiring and nurturing high-value clients to securing placements across diverse industries. Build and deepen strategic client relationships, providing consultative advice to address their hiring needs effectively. Leverage Michael Page's extensive global resources, databases, and industry insights to source and match top-tier candidates, maintaining a trusted talent pipeline. Proactively identify and act on business development opportunities by growing existing accounts and cultivating new client partnerships. Work towards ambitious goals with the freedom to tailor your client engagement strategies while upholding Michael Page's values and standards. Profile We're looking for individuals with: Significant experience in recruitment, with a proven record of managing high-value accounts and delivering exceptional results in specialist or professional sectors. Advanced business development skills, including a proactive and strategic approach to client acquisition and relationship management. Excellent communication and negotiation abilities, coupled with a consultative mindset that aligns with client and candidate priorities. Self-motivation, resilience, and the ability to inspire and lead others in a fast-paced, results-oriented environment. A strong commitment to delivering outstanding experiences for clients and candidates while fostering long-term partnerships. Job Offer Clear Path to Leadership : We champion your growth with a transparent career progression framework and opportunities to advance into leadership roles. Industry-Leading Training : Benefit from tailored training programs designed specifically for senior consultants, ensuring you stay ahead in market trends and best practices. High-Earning Potential : Competitive base salary with a lucrative, performance-driven commission structure to reward your success. Our Commitment to Inclusion As an inclusive employer, PageGroup is continually looking to improve their diversity representation. As such, applications from candidates who are ethnically diverse and with a disability are particularly welcomed We are keen to support you so that you may thrive at PageGroup, so let us know if there is anything we can do throughout the interview process so that you can be at your best.
Feb 04, 2026
Full time
Drive high-impact recruitment by managing end-to-end processes, building client relationships, and mentoring junior consultants. Competitive package with clear career progression opportunities in a global recruitment leader, offering hybrid work and advanced training programs. Client Details Are you an experienced Senior Recruitment Consultant looking to thrive in a high-performance, global environment? Join Michael Page in London, where your expertise will have a real impact, and your career can flourish with one of the most recognised names in the recruitment industry. About Us Michael Page is a global leader in professional recruitment, operating in over 30 countries and renowned for excellence, integrity, and innovation. Our London office serves as a pivotal hub, connecting exceptional talent with leading organisations across a broad range of sectors. By joining our team, you'll gain access to an extensive client network, cutting-edge tools, and the autonomy to shape your recruitment strategies and success. Description As a Senior Recruitment Consultant at Michael Page, you will: Manage the full recruitment lifecycle, from acquiring and nurturing high-value clients to securing placements across diverse industries. Build and deepen strategic client relationships, providing consultative advice to address their hiring needs effectively. Leverage Michael Page's extensive global resources, databases, and industry insights to source and match top-tier candidates, maintaining a trusted talent pipeline. Proactively identify and act on business development opportunities by growing existing accounts and cultivating new client partnerships. Work towards ambitious goals with the freedom to tailor your client engagement strategies while upholding Michael Page's values and standards. Profile We're looking for individuals with: Significant experience in recruitment, with a proven record of managing high-value accounts and delivering exceptional results in specialist or professional sectors. Advanced business development skills, including a proactive and strategic approach to client acquisition and relationship management. Excellent communication and negotiation abilities, coupled with a consultative mindset that aligns with client and candidate priorities. Self-motivation, resilience, and the ability to inspire and lead others in a fast-paced, results-oriented environment. A strong commitment to delivering outstanding experiences for clients and candidates while fostering long-term partnerships. Job Offer Clear Path to Leadership : We champion your growth with a transparent career progression framework and opportunities to advance into leadership roles. Industry-Leading Training : Benefit from tailored training programs designed specifically for senior consultants, ensuring you stay ahead in market trends and best practices. High-Earning Potential : Competitive base salary with a lucrative, performance-driven commission structure to reward your success. Our Commitment to Inclusion As an inclusive employer, PageGroup is continually looking to improve their diversity representation. As such, applications from candidates who are ethnically diverse and with a disability are particularly welcomed We are keen to support you so that you may thrive at PageGroup, so let us know if there is anything we can do throughout the interview process so that you can be at your best.
My client is an expanding, multi site consumer services business looking to appoint a Head of HR to help build the people infrastructure required for their next phase of national growth. About the role This is a senior HR leadership role partnering closely with the executive team as the business enters a phase of cross national expansion. With a UK footprint of 30+ sites and c.90 employees, you will shape and deliver a pragmatic people strategy that balances commercial priorities with strong governance, evolving the function from day to day HR management into a scalable, data led operation. You will lead on organisational design, workforce planning, employee relations and reward, ensuring the business has the structure, capability and leadership required to perform. A key focus will be creating consistency across a distributed workforce through the implementation of fit for purpose HR systems, meaningful people metrics and clear leadership reporting. The role also owns total reward, payroll oversight and compliance, alongside the design and delivery of practical training and development programmes that strengthen management capability and drive performance. Strong employee relations experience and a deep understanding of UK employment law are essential. About you You will be an experienced HR professional who has worked in a growing multi site business. You will have supported a business set up HR and will have implemented a people strategy that supports growth and people capabilities. You must have experience implementing a new HR System (HRIS). Required experience Proven experience in a senior HR leadership role (Head of HR, Senior HR Manager or equivalent) within a multi site, operationally led business e.g. facilities, hospitality, retail etc Strong track record of partnering with senior leadership teams and influencing at executive level Demonstrable experience building or scaling HR frameworks, policies and processes to support business growth Deep expertise in UK employment law, with hands on experience managing complex employee relations cases through to resolution Experience leading organisational change, workforce planning and organisational design in a growing or transforming environment Successful implementation or oversight of HR systems, data, reporting and people metrics to support commercial decision making Experience overseeing payroll processes and working effectively with third party providers Salary £70,000 - £80,000 Location Hammersmith - x4 days onsite with the view to reducing to 3 in the future. The SR Group (UK) Limited is acting as an Employment Agency in relation to this vacancy.
Feb 04, 2026
Full time
My client is an expanding, multi site consumer services business looking to appoint a Head of HR to help build the people infrastructure required for their next phase of national growth. About the role This is a senior HR leadership role partnering closely with the executive team as the business enters a phase of cross national expansion. With a UK footprint of 30+ sites and c.90 employees, you will shape and deliver a pragmatic people strategy that balances commercial priorities with strong governance, evolving the function from day to day HR management into a scalable, data led operation. You will lead on organisational design, workforce planning, employee relations and reward, ensuring the business has the structure, capability and leadership required to perform. A key focus will be creating consistency across a distributed workforce through the implementation of fit for purpose HR systems, meaningful people metrics and clear leadership reporting. The role also owns total reward, payroll oversight and compliance, alongside the design and delivery of practical training and development programmes that strengthen management capability and drive performance. Strong employee relations experience and a deep understanding of UK employment law are essential. About you You will be an experienced HR professional who has worked in a growing multi site business. You will have supported a business set up HR and will have implemented a people strategy that supports growth and people capabilities. You must have experience implementing a new HR System (HRIS). Required experience Proven experience in a senior HR leadership role (Head of HR, Senior HR Manager or equivalent) within a multi site, operationally led business e.g. facilities, hospitality, retail etc Strong track record of partnering with senior leadership teams and influencing at executive level Demonstrable experience building or scaling HR frameworks, policies and processes to support business growth Deep expertise in UK employment law, with hands on experience managing complex employee relations cases through to resolution Experience leading organisational change, workforce planning and organisational design in a growing or transforming environment Successful implementation or oversight of HR systems, data, reporting and people metrics to support commercial decision making Experience overseeing payroll processes and working effectively with third party providers Salary £70,000 - £80,000 Location Hammersmith - x4 days onsite with the view to reducing to 3 in the future. The SR Group (UK) Limited is acting as an Employment Agency in relation to this vacancy.
Quality and Compliance Team Leader page is loaded Quality and Compliance Team Leaderlocations: Chandlers Ford, UKtime type: Full timeposted on: Posted Todayjob requisition id: JR100600Quality and Compliance Team LeaderJob Title: Quality and Compliance Team Leader Location: Chandlers Ford / Remote (Monday's & Wednesdays on-site) Salary: £29,592 per annum, plus a discretionary bonus of up to 10% Hours: Monday - Friday 40 hours per week Join Utilita and lead the charge in elevating customer experience through quality and compliance leadership! Lead with purpose-become our next Quality and Compliance Team Leader and drive service excellence from the inside out. This is an excellent opportunity to lead a team committed to upholding the highest standards of quality, compliance, and customer care in every interaction, through telephony, live chat and more. What You'll Be Doing: As a Quality and Compliance Team Leader, you will be responsible for leading a team to monitor, evaluate, and enhance call performance across our UK & offshore contact centres.You will ensure all interactions comply with internal policies, industry regulations, and customer service standards, while coaching and developing your team to deliver consistent, high-quality feedback and support.Working closely with the Quality and Compliance Manager and internal stakeholders you will identify trends, risks, and opportunities for improvement, all while fostering a culture of accountability, excellence, and continuous improvement. Who We're Looking For: Previous experience in a quality assurance or compliance role within a contact centre environment is advantageous. Ability to lead, inspire, and develop a high-performing team through effective guidance, and support. Excellent understanding of regulatory requirements and customer service best practices. A key escalation point for our Customer Service Team Leaders, ensuring availability to facilitate dispute resolution discussions. A proactive, solutions-focused approach and a passion for delivering exceptional customer first service. Proficiency in Microsoft Office packages, with strong capabilities across Word, Excel, and Outlook. The Important Things! Join a company that truly invests in you. Enjoy a structured bonus scheme, clear career and development opportunities. Recharge with 25 days' leave, plus bank holidays, access private healthcare, mental wellbeing support, and 24/7 GP and counselling services. Win tickets to top events through the Utilita Arenas, enjoy exclusive discounts, and give back with a paid volunteering day. Plus, benefit from a generous pension contribution. We're more than a workplace, we're a place to thrive.Founded in 2003, Utilita Energy was created to challenge the Big 6 energy suppliers by empowering everyone with a fair and flexible service that's good for the pocket and planet.Since then, we've made it our mission to put fairness first - supporting those who need it most and treating everyone equally by listening to what our customers and staff need. Plus, as the first supplier to kick start Britain's smart meter revolution, our belief in smart technology means that we're always evolving and looking for ways to improve our services through innovation.Utilita are also striving for sustainability, having committed to an ambitious target to become a Net Zero business by 2030, we'll continue to drive transformational changes while educating everyone that we can all have a big impact by making small changes.Our core values are powerful, yet simple: Fairness, Smart and Sustainability! The Luxion Group comprises of the following companies - Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd. As the first energy company to install a smart meter, we've helped millions to save s on their energy. With personalised energy saving advice, top-notch customer service and our award-winning app, My Utilita, it's no reason we're the UK's PAYG energy supplier.But smart tech isn't what got us to where we are - that's down to great people. Our core values drive our innovation to keep us ahead of the curve and pass down the benefits to our customers. We're always looking for people who share our vision of Smart, Fair and Sustainability.
Feb 04, 2026
Full time
Quality and Compliance Team Leader page is loaded Quality and Compliance Team Leaderlocations: Chandlers Ford, UKtime type: Full timeposted on: Posted Todayjob requisition id: JR100600Quality and Compliance Team LeaderJob Title: Quality and Compliance Team Leader Location: Chandlers Ford / Remote (Monday's & Wednesdays on-site) Salary: £29,592 per annum, plus a discretionary bonus of up to 10% Hours: Monday - Friday 40 hours per week Join Utilita and lead the charge in elevating customer experience through quality and compliance leadership! Lead with purpose-become our next Quality and Compliance Team Leader and drive service excellence from the inside out. This is an excellent opportunity to lead a team committed to upholding the highest standards of quality, compliance, and customer care in every interaction, through telephony, live chat and more. What You'll Be Doing: As a Quality and Compliance Team Leader, you will be responsible for leading a team to monitor, evaluate, and enhance call performance across our UK & offshore contact centres.You will ensure all interactions comply with internal policies, industry regulations, and customer service standards, while coaching and developing your team to deliver consistent, high-quality feedback and support.Working closely with the Quality and Compliance Manager and internal stakeholders you will identify trends, risks, and opportunities for improvement, all while fostering a culture of accountability, excellence, and continuous improvement. Who We're Looking For: Previous experience in a quality assurance or compliance role within a contact centre environment is advantageous. Ability to lead, inspire, and develop a high-performing team through effective guidance, and support. Excellent understanding of regulatory requirements and customer service best practices. A key escalation point for our Customer Service Team Leaders, ensuring availability to facilitate dispute resolution discussions. A proactive, solutions-focused approach and a passion for delivering exceptional customer first service. Proficiency in Microsoft Office packages, with strong capabilities across Word, Excel, and Outlook. The Important Things! Join a company that truly invests in you. Enjoy a structured bonus scheme, clear career and development opportunities. Recharge with 25 days' leave, plus bank holidays, access private healthcare, mental wellbeing support, and 24/7 GP and counselling services. Win tickets to top events through the Utilita Arenas, enjoy exclusive discounts, and give back with a paid volunteering day. Plus, benefit from a generous pension contribution. We're more than a workplace, we're a place to thrive.Founded in 2003, Utilita Energy was created to challenge the Big 6 energy suppliers by empowering everyone with a fair and flexible service that's good for the pocket and planet.Since then, we've made it our mission to put fairness first - supporting those who need it most and treating everyone equally by listening to what our customers and staff need. Plus, as the first supplier to kick start Britain's smart meter revolution, our belief in smart technology means that we're always evolving and looking for ways to improve our services through innovation.Utilita are also striving for sustainability, having committed to an ambitious target to become a Net Zero business by 2030, we'll continue to drive transformational changes while educating everyone that we can all have a big impact by making small changes.Our core values are powerful, yet simple: Fairness, Smart and Sustainability! The Luxion Group comprises of the following companies - Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd. As the first energy company to install a smart meter, we've helped millions to save s on their energy. With personalised energy saving advice, top-notch customer service and our award-winning app, My Utilita, it's no reason we're the UK's PAYG energy supplier.But smart tech isn't what got us to where we are - that's down to great people. Our core values drive our innovation to keep us ahead of the curve and pass down the benefits to our customers. We're always looking for people who share our vision of Smart, Fair and Sustainability.
At AWWG, transformation is embedded in our DNA. Founded in 1998 under the name of Pepe Jeans Group. With headquarters in Madrid, Spain, and design offices in London and Nice, this global fashion group integrates the iconic brands Pepe Jeans London, Hackett, and Façonnable. AWWG also has the master franchisee and agency for Tommy Hilfiger (Spain and Portugal) as well as the agency for Calvin Klein, DKNY, Donna Karan, and Karl Lagerfeld (Spain and Portugal). Hackett London, since 1983, has been a global benchmark in menswear, combining timeless British style with modern sophistication. The brand blends British heritage with contemporary elegance. Our success is due to having the right people on our team, and if you share our passion for fashion, commitment to excellence, and desire to grow, you could be the person we are looking for! The project! As a Store Manager, you will have the opportunity to represent the brand's image and values on the front line, being fully responsible for effectively managing store operations and the team. Additionally, you will ensure the highest level of customer satisfaction, achieve sales targets, manage inventory, and promote the development of the sales team. Key responsibilities of the role: Team Management: Lead and convey passion for the business and the brand to the store team, providing them with all the necessary tools to foster their development. Sales: Lead sales strategies as well as the achievement of commercial objectives and KPIs, engaging the sales team through action plans, ensuring excellence throughout the sales process and brand image. Visual: Ensure the store complies with and implements visual guidelines in line with the brand image. Customer Experience: Attract and retain customers by paying attention to every detail, offering the highest quality customer experience. Administrative Management: Ensure compliance with procedures related to inventory, stock management, cash handling, daily reports, among others. Requirements What we offer: Working with us comes with a host of attractive benefits designed to enhance your professional and personal life. Here's what you can look forward to: Career growth opportunities. We believe in internal mobility. You'll have real chances to grow within the company, including the possibility to move from retail to corporate roles. Unlimited commissions. The more you sell, the more you earn - no limits. Benefits and staff discounts. Full seasonal uniform allowance. Feel good and look great - we provide a professional and stylish uniform every season. A diverse, international, and inspiring team. Work alongside colleagues from all over the world in a dynamic and inclusive environment. Requirements: Minimum of three years of relevant experience in fashion retail. English speaker, other languages would be a plus. Proven leadership skills, with the ability to motivate and guide teams towards achieving goals. Commercial profile, results-oriented, and focused on customer experience. Excellence in operational management, with attention to detail and a focus on process efficiency. The legal entity responsible for this hire is Pepe Jeans S.L. / AWWGroup S.L. / Hackett LimIted
Feb 04, 2026
Full time
At AWWG, transformation is embedded in our DNA. Founded in 1998 under the name of Pepe Jeans Group. With headquarters in Madrid, Spain, and design offices in London and Nice, this global fashion group integrates the iconic brands Pepe Jeans London, Hackett, and Façonnable. AWWG also has the master franchisee and agency for Tommy Hilfiger (Spain and Portugal) as well as the agency for Calvin Klein, DKNY, Donna Karan, and Karl Lagerfeld (Spain and Portugal). Hackett London, since 1983, has been a global benchmark in menswear, combining timeless British style with modern sophistication. The brand blends British heritage with contemporary elegance. Our success is due to having the right people on our team, and if you share our passion for fashion, commitment to excellence, and desire to grow, you could be the person we are looking for! The project! As a Store Manager, you will have the opportunity to represent the brand's image and values on the front line, being fully responsible for effectively managing store operations and the team. Additionally, you will ensure the highest level of customer satisfaction, achieve sales targets, manage inventory, and promote the development of the sales team. Key responsibilities of the role: Team Management: Lead and convey passion for the business and the brand to the store team, providing them with all the necessary tools to foster their development. Sales: Lead sales strategies as well as the achievement of commercial objectives and KPIs, engaging the sales team through action plans, ensuring excellence throughout the sales process and brand image. Visual: Ensure the store complies with and implements visual guidelines in line with the brand image. Customer Experience: Attract and retain customers by paying attention to every detail, offering the highest quality customer experience. Administrative Management: Ensure compliance with procedures related to inventory, stock management, cash handling, daily reports, among others. Requirements What we offer: Working with us comes with a host of attractive benefits designed to enhance your professional and personal life. Here's what you can look forward to: Career growth opportunities. We believe in internal mobility. You'll have real chances to grow within the company, including the possibility to move from retail to corporate roles. Unlimited commissions. The more you sell, the more you earn - no limits. Benefits and staff discounts. Full seasonal uniform allowance. Feel good and look great - we provide a professional and stylish uniform every season. A diverse, international, and inspiring team. Work alongside colleagues from all over the world in a dynamic and inclusive environment. Requirements: Minimum of three years of relevant experience in fashion retail. English speaker, other languages would be a plus. Proven leadership skills, with the ability to motivate and guide teams towards achieving goals. Commercial profile, results-oriented, and focused on customer experience. Excellence in operational management, with attention to detail and a focus on process efficiency. The legal entity responsible for this hire is Pepe Jeans S.L. / AWWGroup S.L. / Hackett LimIted
Project Manager - Asset Replacement Location: North East RegionContract Type: Full-time, PermanentSalary: Up to £55k + Company Car / Company Van + Flexible Benefits Freedom's Networks team has an opportunity for a Project Manager to support the delivery of small works within the Asset Replacement programme across the North East. You will ensure safe, efficient, and cost-effective project delivery while maintaining strong client and stakeholder relationships. Some of the key deliverables in this role will include: Manage multiple small projects from initiation through to completion, ensuring safe and compliant delivery. Oversee all financial aspects of projects, including costing and invoicing for additional works. Lead and support project teams to meet productivity, safety, and quality expectations. Monitor and report progress to clients and internal stakeholders. Ensure all operatives follow safety rules, risk assessments, and method statements. Liaise with clients, council representatives, engineers, and the general public. Maintain site safety, complete risk assessments, and escalate SHE concerns where required. Conduct site inspections and ensure completion of any remedial actions. Ensure all statutory records, licences, notifications, and documentation are in place and up to date. Prepare project safety documentation, CDM plans, and risk assessments. What We're Looking For: Strong project management experience within utilities or distribution networks. Good understanding of distribution network operations. Knowledge of project financials and cost control. Strong understanding of Health & Safety, including CDM. NVQ/ONC/HNC or equivalent in a relevant discipline. IOSH, NEBOSH, SMSTS or similar safety qualification. NRSWA accreditation. Formal project management qualification (preferred). NPg authorisations (beneficial). Benefits: Pension with a leading provider and up to 8% employer contribution 25 days Annual Leave + Bank Holidays Salary sacrifice car scheme (Hybrid/Electric Vehicle) Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program Flexible benefits including Dental Insurance, Gym Memberships, Travel Insurance, Tax Free Bikes Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Feb 04, 2026
Full time
Project Manager - Asset Replacement Location: North East RegionContract Type: Full-time, PermanentSalary: Up to £55k + Company Car / Company Van + Flexible Benefits Freedom's Networks team has an opportunity for a Project Manager to support the delivery of small works within the Asset Replacement programme across the North East. You will ensure safe, efficient, and cost-effective project delivery while maintaining strong client and stakeholder relationships. Some of the key deliverables in this role will include: Manage multiple small projects from initiation through to completion, ensuring safe and compliant delivery. Oversee all financial aspects of projects, including costing and invoicing for additional works. Lead and support project teams to meet productivity, safety, and quality expectations. Monitor and report progress to clients and internal stakeholders. Ensure all operatives follow safety rules, risk assessments, and method statements. Liaise with clients, council representatives, engineers, and the general public. Maintain site safety, complete risk assessments, and escalate SHE concerns where required. Conduct site inspections and ensure completion of any remedial actions. Ensure all statutory records, licences, notifications, and documentation are in place and up to date. Prepare project safety documentation, CDM plans, and risk assessments. What We're Looking For: Strong project management experience within utilities or distribution networks. Good understanding of distribution network operations. Knowledge of project financials and cost control. Strong understanding of Health & Safety, including CDM. NVQ/ONC/HNC or equivalent in a relevant discipline. IOSH, NEBOSH, SMSTS or similar safety qualification. NRSWA accreditation. Formal project management qualification (preferred). NPg authorisations (beneficial). Benefits: Pension with a leading provider and up to 8% employer contribution 25 days Annual Leave + Bank Holidays Salary sacrifice car scheme (Hybrid/Electric Vehicle) Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program Flexible benefits including Dental Insurance, Gym Memberships, Travel Insurance, Tax Free Bikes Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Konker is recruiting for an Architect to join a collaborative, people oriented Architectural practice in Manchester. This RIBA practice has had a strong start to the year, including the successful win of two major projects, meaning they are looking to expand their team to support their growing workload. They are a well-respected, independently run practice with a strong reputation across the north, currently delivering projects in collaboration with one of the regions leading contractors. With a busy pipeline ahead, it is an exciting time to join and play a key role in the practices continued growth. About the role: You ll be joining a collaborative team delivering predominantly residential-led developments, alongside commercial and industrial schemes. Project size varies from small to large scale, including projects classed as Higher-Risk Buildings (HRBs). About you: Strong Revit skills are essential Experience working as an Architect Ability to run projects and coordinate information confidently A proactive, collaborative approach The Salary for this Architect role is between £35,000 and £40,000 depending on your experience. If you are interested, please contact Sara Williams at Konker group for more details. (phone number removed) / (url removed)
Feb 04, 2026
Full time
Konker is recruiting for an Architect to join a collaborative, people oriented Architectural practice in Manchester. This RIBA practice has had a strong start to the year, including the successful win of two major projects, meaning they are looking to expand their team to support their growing workload. They are a well-respected, independently run practice with a strong reputation across the north, currently delivering projects in collaboration with one of the regions leading contractors. With a busy pipeline ahead, it is an exciting time to join and play a key role in the practices continued growth. About the role: You ll be joining a collaborative team delivering predominantly residential-led developments, alongside commercial and industrial schemes. Project size varies from small to large scale, including projects classed as Higher-Risk Buildings (HRBs). About you: Strong Revit skills are essential Experience working as an Architect Ability to run projects and coordinate information confidently A proactive, collaborative approach The Salary for this Architect role is between £35,000 and £40,000 depending on your experience. If you are interested, please contact Sara Williams at Konker group for more details. (phone number removed) / (url removed)
Konker is recruiting for an Architectural Technologist to join a collaborative, people oriented Architectural practice in Manchester. This RIBA practice has had a strong start to the year, including the successful win of two major projects, meaning they are looking to expand their team to support their growing workload. They are a well-respected, independently run practice with a strong reputation across the north, currently delivering projects in collaboration with one of the regions leading contractors. With a busy pipeline ahead, it is an exciting time to join and play a key role in the practices continued growth. As an Architectural Technologist you will be supported and mentored towards MCIAT (if you desire this). About the role: You ll be joining a collaborative team delivering predominantly residential-led developments, alongside commercial and industrial schemes. Project size varies from small to large scale, including projects classed as Higher-Risk Buildings (HRBs). About you: Strong Revit skills are essential Experience working as an Architectural Technologist Ability to run projects and coordinate information confidently A proactive, collaborative approach The Salary for this Architectural Technologist role is between £30,000 and £40,000 depending on your experience. If you are interested, please contact Sara Williams at Konker group for more details. (phone number removed) / (url removed)
Feb 04, 2026
Full time
Konker is recruiting for an Architectural Technologist to join a collaborative, people oriented Architectural practice in Manchester. This RIBA practice has had a strong start to the year, including the successful win of two major projects, meaning they are looking to expand their team to support their growing workload. They are a well-respected, independently run practice with a strong reputation across the north, currently delivering projects in collaboration with one of the regions leading contractors. With a busy pipeline ahead, it is an exciting time to join and play a key role in the practices continued growth. As an Architectural Technologist you will be supported and mentored towards MCIAT (if you desire this). About the role: You ll be joining a collaborative team delivering predominantly residential-led developments, alongside commercial and industrial schemes. Project size varies from small to large scale, including projects classed as Higher-Risk Buildings (HRBs). About you: Strong Revit skills are essential Experience working as an Architectural Technologist Ability to run projects and coordinate information confidently A proactive, collaborative approach The Salary for this Architectural Technologist role is between £30,000 and £40,000 depending on your experience. If you are interested, please contact Sara Williams at Konker group for more details. (phone number removed) / (url removed)
Konker is recruiting for an Architectural Technologist to join a collaborative, people oriented Architectural practice Sheffield. This RIBA practice has had a strong start to the year, including the successful win of two major projects, meaning they are looking to expand their team to support their growing workload. They are a well-respected, independently run practice with a strong reputation across the north, currently delivering projects in collaboration with one of the regions leading contractors. With a busy pipeline ahead, it is an exciting time to join and play a key role in the practices continued growth. As an Architectural Technologist you will be supported and mentored towards MCIAT (if you desire this). About the role: You ll be joining a collaborative team delivering predominantly residential-led developments, alongside commercial and industrial schemes. Project size varies from small to large scale, including projects classed as Higher-Risk Buildings (HRBs). About you: Strong Revit skills are essential Experience working as an Architectural Technologist Ability to run projects and coordinate information confidently A proactive, collaborative approach The Salary for this Architectural Technologist role is between £30,000 and £40,000 depending on your experience. If you are interested, please contact Sara Williams at Konker group for more details. (phone number removed) / (url removed)
Feb 04, 2026
Full time
Konker is recruiting for an Architectural Technologist to join a collaborative, people oriented Architectural practice Sheffield. This RIBA practice has had a strong start to the year, including the successful win of two major projects, meaning they are looking to expand their team to support their growing workload. They are a well-respected, independently run practice with a strong reputation across the north, currently delivering projects in collaboration with one of the regions leading contractors. With a busy pipeline ahead, it is an exciting time to join and play a key role in the practices continued growth. As an Architectural Technologist you will be supported and mentored towards MCIAT (if you desire this). About the role: You ll be joining a collaborative team delivering predominantly residential-led developments, alongside commercial and industrial schemes. Project size varies from small to large scale, including projects classed as Higher-Risk Buildings (HRBs). About you: Strong Revit skills are essential Experience working as an Architectural Technologist Ability to run projects and coordinate information confidently A proactive, collaborative approach The Salary for this Architectural Technologist role is between £30,000 and £40,000 depending on your experience. If you are interested, please contact Sara Williams at Konker group for more details. (phone number removed) / (url removed)
Job Details: Principal Formulation Development Scientist I Full details of the job. Vacancy Name Vacancy Name Principal Formulation Development Scientist I Vacancy No Vacancy No VN705 Employment Type Employment Type Permanent Location of role Location of role Oxford, UK Department Department CMC Key Responsibilities The primary purpose of this role is to serve as a recognized technical leader in formulation development, leveraging extensive experience and expert knowledge to drive innovation and contribute to the company's scientific strategy. The incumbent is expected to advocate for process, platform, and technology improvements, and apply advanced knowledge of scientific principles and the drug development process to solve extremely complex problems. The individual will exercise independent judgment in developing methods and techniques, consistently making the right calls to achieve results. This position will be responsible for conducting and designing experimental investigations to support a low & high dose parenteral bio pharmaceutical in the development and management of integrated formulation strategies supporting Immunocore's bio pharmaceutical platforms. The formulation role will be a hands on role, primarily focussed on lab work designing and performing experimental work. It will also cover drug delivery approaches, investigate novel technologies such as LNP, Pegylation and other delivery systems applicable to biologicals. The role will also cover early stressing studies, formulation excipient screening, CMC process support, drug substance and drug product through to compatibility with final patient delivery systems. Support and direct IUS studies and progress the clinical programmes. Support and respond to main stakeholders, for example Clinical and Regulatory teams, in the delivery of the clinical strategies. To work in close collaboration with the Head of Formulation, CMC teams and related functions to input into the formulation related sections for regulatory filings, development reports and other development related documents. Advanced people management skills are essential, including managing changing priorities while maintaining team motivation. They will create a safe environment for learning from mistakes, establish clear career paths, and hold career development conversations. The individual will engage in difficult conversations where appropriate, inspire action, and show employees how they contribute to higher goals. Conducting experiments, observing, interpreting and responding to results. Maintaining and increasing technical knowledge in relevant fields through self study, observation, attending relevant conferences and training courses. Maintaining accurate records of all work by completing laboratory notebooks on time, following Company procedures. Ensuring that laboratory equipment is operated in accordance with safety and risk guidelines; acting promptly to report any faults or problems to the relevant member of staff. Operating in accordance with the Company's Health and Safety policies, especially within a laboratory environment. Specific Responsibilities Experiments: independently testing and, increasingly, leading lines of investigation. Proposing new experiments based on emerging data and other related information. Providing support on technical aspects to others. Specifically: Develop drug delivery approaches for the biologics portfolio. Bring in new technologies exploring new administration approaches. To conduct and design experiments to establish formulations for TCR platform API and IMP. Lead and direct pre formulation, cycle 1,2 and 3 activities. Conduct drug presentation studies to evaluate alternative drug administration routes (e.g. sub cut). Represent formulation in CMC teams. Investigate compatibility of drug product through delivery devices for patient administration. Investigations in novel drug delivery formats. Perform testing and develop test methods to support stability and formulation studies. Carry out and optimise production of recombinant protein supportive reagents, including conjugations. Communicate key findings to managers and scientists in other groups. Review/sign off of routine assays. Writing of SOPs. Contributing to regulatory documentation. Participation in laboratory maintenance. Perform IUS studies. Perform clinical compatibility studies. Direct investigations into IUS clinical site excursion event impacts. Identify new external scientific technology and collaborations. Introduce new science into the group. Hand on practical role. Priorities: establishing priorities for own work and team based projects; making decisions on prioritisation based on the overall goals of the team, department and project, using direct evidence and personal experience as guidance. Technical Knowledge: sharing knowledge with the wider team and across departments representing the department both internally and externally. May also act as a mentor or manager to other colleagues, especially new hires, sharing scientific and company knowledge. Increasingly providing analysis of new techniques and theories from outside the Company to advance the way the company works; sharing these with leaders across the Company. Laboratory records: ensuring that all records and information are up to date, on time and recorded to the correct standard. Supporting and encouraging others to achieve this. Laboratory equipment: providing technical guidance to others within the team on how to use equipment most effectively; making recommendations regarding acquisition of new pieces of equipment. Health & Safety: championing and helping others to understand H&S within the company, providing ad hoc training as required. Reporting: communicating and presenting research findings at meetings with colleagues, senior management and partners. Experience and Knowledge Essential Background in recombinant protein or antibody formulation, drug delivery of biologics, analytical development or protein characterisation, with proven industry experience and exposure to formulation strategies. Experience in design of formulation studies, including the utilisation of design of experiments principles. Strong expertise in electrophoretic or chromatographic assays and general biochemical lab techniques. Desirable Experience of process development for production of biologics and conjugation of biomolecules. Experience with lyophilisation development of Biotherapeutics. Familiar with biopharmaceutical stability study principles. Familiarity with novel drug delivery formats. Proactive in ensuring high quality of their work and seeking additional responsibilities to help meet the goals of the team. Presented detailed scientific findings and papers to internal and external audiences. Essential Qualifications PhD in bio manufacturing, protein engineering, biochemistry, molecular biology or related discipline. Industrial company experience delivering formulations through drug development phases. Normally requires a PhD in a scientific discipline and a minimum of 8+ years related experience; may include post doctoral experience. About the Company Immunocore (NASDAQ: IMCR) is a pioneering, commercial stage T cell receptor biotechnology company whose purpose is to develop and commercialise a new generation of transformative medicines which address unmet patient needs in oncology, infectious diseases and autoimmune disease. Our leaders in R&D are internationally recognised as some of the biotech industry's most successful drug developers. We are creating not just an environment where great minds can interact but an innovation powerhouse answering the big questions. Focused on delivering first in class biological therapies to patients, we have developed a highly innovative soluble TCR platform. Our ImmTAX molecules underpin a new generation of precision engineered drugs that harness the immune system to treat a broad spectrum of diseases with high unmet medical need, including oncology, infectious diseases and autoimmune diseases. At Immunocore, we recognise that our employees are our greatest asset. We value the unique contributions each person brings to our team. By embracing Science, Trust, Respect, Integrity, Diversity, and Entrepreneurship (STRIDE), we create an environment where collaboration thrives, ideas flourish, and transformative changes happen. STRIDE represents more than just letters; it embodies our shared identity and drives our mission. We are dedicated to developing breakthrough therapies that transform patients' lives, advancing medicine, and supporting one another in these pursuits. Immunocore is proud to be an equal opportunity employer. As such, we are committed to fostering an inclusive workplace where everyone feels valued, respected, and empowered. We encourage applications from individuals of all backgrounds, regardless of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, or any other characteristic protected by law.
Feb 04, 2026
Full time
Job Details: Principal Formulation Development Scientist I Full details of the job. Vacancy Name Vacancy Name Principal Formulation Development Scientist I Vacancy No Vacancy No VN705 Employment Type Employment Type Permanent Location of role Location of role Oxford, UK Department Department CMC Key Responsibilities The primary purpose of this role is to serve as a recognized technical leader in formulation development, leveraging extensive experience and expert knowledge to drive innovation and contribute to the company's scientific strategy. The incumbent is expected to advocate for process, platform, and technology improvements, and apply advanced knowledge of scientific principles and the drug development process to solve extremely complex problems. The individual will exercise independent judgment in developing methods and techniques, consistently making the right calls to achieve results. This position will be responsible for conducting and designing experimental investigations to support a low & high dose parenteral bio pharmaceutical in the development and management of integrated formulation strategies supporting Immunocore's bio pharmaceutical platforms. The formulation role will be a hands on role, primarily focussed on lab work designing and performing experimental work. It will also cover drug delivery approaches, investigate novel technologies such as LNP, Pegylation and other delivery systems applicable to biologicals. The role will also cover early stressing studies, formulation excipient screening, CMC process support, drug substance and drug product through to compatibility with final patient delivery systems. Support and direct IUS studies and progress the clinical programmes. Support and respond to main stakeholders, for example Clinical and Regulatory teams, in the delivery of the clinical strategies. To work in close collaboration with the Head of Formulation, CMC teams and related functions to input into the formulation related sections for regulatory filings, development reports and other development related documents. Advanced people management skills are essential, including managing changing priorities while maintaining team motivation. They will create a safe environment for learning from mistakes, establish clear career paths, and hold career development conversations. The individual will engage in difficult conversations where appropriate, inspire action, and show employees how they contribute to higher goals. Conducting experiments, observing, interpreting and responding to results. Maintaining and increasing technical knowledge in relevant fields through self study, observation, attending relevant conferences and training courses. Maintaining accurate records of all work by completing laboratory notebooks on time, following Company procedures. Ensuring that laboratory equipment is operated in accordance with safety and risk guidelines; acting promptly to report any faults or problems to the relevant member of staff. Operating in accordance with the Company's Health and Safety policies, especially within a laboratory environment. Specific Responsibilities Experiments: independently testing and, increasingly, leading lines of investigation. Proposing new experiments based on emerging data and other related information. Providing support on technical aspects to others. Specifically: Develop drug delivery approaches for the biologics portfolio. Bring in new technologies exploring new administration approaches. To conduct and design experiments to establish formulations for TCR platform API and IMP. Lead and direct pre formulation, cycle 1,2 and 3 activities. Conduct drug presentation studies to evaluate alternative drug administration routes (e.g. sub cut). Represent formulation in CMC teams. Investigate compatibility of drug product through delivery devices for patient administration. Investigations in novel drug delivery formats. Perform testing and develop test methods to support stability and formulation studies. Carry out and optimise production of recombinant protein supportive reagents, including conjugations. Communicate key findings to managers and scientists in other groups. Review/sign off of routine assays. Writing of SOPs. Contributing to regulatory documentation. Participation in laboratory maintenance. Perform IUS studies. Perform clinical compatibility studies. Direct investigations into IUS clinical site excursion event impacts. Identify new external scientific technology and collaborations. Introduce new science into the group. Hand on practical role. Priorities: establishing priorities for own work and team based projects; making decisions on prioritisation based on the overall goals of the team, department and project, using direct evidence and personal experience as guidance. Technical Knowledge: sharing knowledge with the wider team and across departments representing the department both internally and externally. May also act as a mentor or manager to other colleagues, especially new hires, sharing scientific and company knowledge. Increasingly providing analysis of new techniques and theories from outside the Company to advance the way the company works; sharing these with leaders across the Company. Laboratory records: ensuring that all records and information are up to date, on time and recorded to the correct standard. Supporting and encouraging others to achieve this. Laboratory equipment: providing technical guidance to others within the team on how to use equipment most effectively; making recommendations regarding acquisition of new pieces of equipment. Health & Safety: championing and helping others to understand H&S within the company, providing ad hoc training as required. Reporting: communicating and presenting research findings at meetings with colleagues, senior management and partners. Experience and Knowledge Essential Background in recombinant protein or antibody formulation, drug delivery of biologics, analytical development or protein characterisation, with proven industry experience and exposure to formulation strategies. Experience in design of formulation studies, including the utilisation of design of experiments principles. Strong expertise in electrophoretic or chromatographic assays and general biochemical lab techniques. Desirable Experience of process development for production of biologics and conjugation of biomolecules. Experience with lyophilisation development of Biotherapeutics. Familiar with biopharmaceutical stability study principles. Familiarity with novel drug delivery formats. Proactive in ensuring high quality of their work and seeking additional responsibilities to help meet the goals of the team. Presented detailed scientific findings and papers to internal and external audiences. Essential Qualifications PhD in bio manufacturing, protein engineering, biochemistry, molecular biology or related discipline. Industrial company experience delivering formulations through drug development phases. Normally requires a PhD in a scientific discipline and a minimum of 8+ years related experience; may include post doctoral experience. About the Company Immunocore (NASDAQ: IMCR) is a pioneering, commercial stage T cell receptor biotechnology company whose purpose is to develop and commercialise a new generation of transformative medicines which address unmet patient needs in oncology, infectious diseases and autoimmune disease. Our leaders in R&D are internationally recognised as some of the biotech industry's most successful drug developers. We are creating not just an environment where great minds can interact but an innovation powerhouse answering the big questions. Focused on delivering first in class biological therapies to patients, we have developed a highly innovative soluble TCR platform. Our ImmTAX molecules underpin a new generation of precision engineered drugs that harness the immune system to treat a broad spectrum of diseases with high unmet medical need, including oncology, infectious diseases and autoimmune diseases. At Immunocore, we recognise that our employees are our greatest asset. We value the unique contributions each person brings to our team. By embracing Science, Trust, Respect, Integrity, Diversity, and Entrepreneurship (STRIDE), we create an environment where collaboration thrives, ideas flourish, and transformative changes happen. STRIDE represents more than just letters; it embodies our shared identity and drives our mission. We are dedicated to developing breakthrough therapies that transform patients' lives, advancing medicine, and supporting one another in these pursuits. Immunocore is proud to be an equal opportunity employer. As such, we are committed to fostering an inclusive workplace where everyone feels valued, respected, and empowered. We encourage applications from individuals of all backgrounds, regardless of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, or any other characteristic protected by law.
Chafyn-Godolphin, located in the cathedral town of Salisbury, is a 3-18 years, co-educational independent day and boarding school forming in September 2026 through the merger of the historic Godolphin and Chafyn Grove Schools. Building on the track record and popularity of its predecessor schools, Chafyn-Godolphin School will consolidate the position of the first-choice independent school in Salisbury and the surrounding area. Together, the Schools occupy 25 acres on neighbouring sites within half a mile of the city centre. This is a unique and exciting opportunity to work alongside a new Head to help shape the creation of Chafyn-Godolphin School. The DFO will provide strong strategic, financial and commercial leadership, building operational capacity within the support teams and managing people and resources effectively. The School is a member of United Learning and benefits significantly from the Group's resources and expertise. Reporting to the Head, the DFO will have overall responsibility for the financial and operational management of the School, including facilities, grounds, catering, HR, IT and commercial activities. Candidates will have a proven track record of senior leadership and financial control, with strong commercial acumen, strategic planning expertise, and the ability to lead and motivate multi-disciplinary teams. The successful candidate will possess an entrepreneurial spirit to identify and realise commercial opportunities and embrace change and will be excited by the idea of putting their stamp on the future of the school. An ability to establish highly effective, collaborative working relationships with the Head, Governors and colleagues both within the School and the wider United Learning Group will be essential. Experience in an education setting is not a prerequisite, but candidates must be able to demonstrate empathy with independent education and a commitment to Chafyn-Grove and United Learning's ethos and values. Interested candidates are invited to contact RSAcademics to arrange an informal and confidential discussion about the role: Susannah Thompson: . For more information about the role and details of how to apply, please visit: Closing date: 10.00am on Monday 23rd February 2026 Chafyn-Godolphin School is committed to safeguarding and promoting the welfare of children, and applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure & Barring Service. This post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020. The safeguarding responsibilities of this post are detailed in the candidate information brochure. RSAcademics is committed to safeguarding and promoting the welfare of children and young people and to promoting diversity and inclusion in schools.
Feb 04, 2026
Full time
Chafyn-Godolphin, located in the cathedral town of Salisbury, is a 3-18 years, co-educational independent day and boarding school forming in September 2026 through the merger of the historic Godolphin and Chafyn Grove Schools. Building on the track record and popularity of its predecessor schools, Chafyn-Godolphin School will consolidate the position of the first-choice independent school in Salisbury and the surrounding area. Together, the Schools occupy 25 acres on neighbouring sites within half a mile of the city centre. This is a unique and exciting opportunity to work alongside a new Head to help shape the creation of Chafyn-Godolphin School. The DFO will provide strong strategic, financial and commercial leadership, building operational capacity within the support teams and managing people and resources effectively. The School is a member of United Learning and benefits significantly from the Group's resources and expertise. Reporting to the Head, the DFO will have overall responsibility for the financial and operational management of the School, including facilities, grounds, catering, HR, IT and commercial activities. Candidates will have a proven track record of senior leadership and financial control, with strong commercial acumen, strategic planning expertise, and the ability to lead and motivate multi-disciplinary teams. The successful candidate will possess an entrepreneurial spirit to identify and realise commercial opportunities and embrace change and will be excited by the idea of putting their stamp on the future of the school. An ability to establish highly effective, collaborative working relationships with the Head, Governors and colleagues both within the School and the wider United Learning Group will be essential. Experience in an education setting is not a prerequisite, but candidates must be able to demonstrate empathy with independent education and a commitment to Chafyn-Grove and United Learning's ethos and values. Interested candidates are invited to contact RSAcademics to arrange an informal and confidential discussion about the role: Susannah Thompson: . For more information about the role and details of how to apply, please visit: Closing date: 10.00am on Monday 23rd February 2026 Chafyn-Godolphin School is committed to safeguarding and promoting the welfare of children, and applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure & Barring Service. This post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020. The safeguarding responsibilities of this post are detailed in the candidate information brochure. RSAcademics is committed to safeguarding and promoting the welfare of children and young people and to promoting diversity and inclusion in schools.
At OFG, we work smarter so you can spend more time doing what makes you happy! Job Title: Head of School Salary: Up to £70,000 per annum (depending on experience, not pro rata) Location: Oak Tree School, Truro, TR4 9NH Hours: 42.5 hours per week Monday to Friday 8am - 4:30pm Contract: Permanent Term Time Only Start: March 2026 UK Applicants only. This role does not offer sponsorship. As part of our continued growth in service, we are looking for an experienced Head of School to join our amazing team at Oak Tree School. About the Role Oak Tree School is seeking an inspiring, compassionate, and visionary Head of School. You will lead with purpose, creating a culture that balances exceptional outcomes, wellbeing, and innovation. Reporting to the Executive Headteacher, you will drive strategic and operational excellence, lead a high-performing team, and ensure pupils receive personalised, inclusive, and therapeutic education that meets their individual needs. You will: Ensure pupils achieve their full academic, social, and personal potential through an engaging curriculum, high-quality teaching, and targeted interventions. Maintain a safe, inclusive, and supportive environment for pupils and staff, embedding safeguarding, health and safety, and wellbeing at every level. Lead, motivate, and develop all staff, promoting continuous professional growth, collaboration, and high standards of practice. Support the Executive Headteacher in strategic planning, school improvement, and operational effectiveness, including financial management and growth planning. Build strong relationships with pupils, families, local authorities, and external partners to enhance educational outcomes and opportunities. Oversee self-evaluation, school improvement planning, and monitoring of progress to ensure continuous development and compliance with DfE and Ofsted requirements. This role combines strategic oversight with hands-on leadership, offering the autonomy to shape a school culture where pupils thrive, staff are inspired, and high standards are the norm. About You We're looking for a Head of School who is: A qualified teacher (QTS or equivalent) with senior leadership experience in SEN or SEMH education Experienced in leading a school or specialist provision, with strong knowledge of autism, complex needs, and therapeutic approaches Skilled in curriculum leadership, assessment, and delivering outstanding pupil outcomes Confident in staff development, performance management, and team building Innovative, collaborative, and committed to creating positive, lasting change You will be a confident, empathetic leader capable of inspiring staff, engaging pupils, and fostering strong community relationships. A full UK driving licence is required. About Us Oak Tree School in Truro is a specialist SEMH provision supporting children and young people with social, emotional, mental health, communication, and associated needs. We provide a nurturing, structured environment where pupils rebuild confidence, engage with learning, and develop independence. A personalised curriculum, therapeutic support, and life skills teaching help remove barriers and promote wellbeing. Working closely with families, we empower every pupil to thrive, achieve their potential, and prepare for a successful future. Acorn Education offers rewarding careers and meaningful challenges while making a real difference in young people's lives. As a leading UK provider of specialist education for children and young people with special educational needs, and part of Outcomes First Group, we deliver innovative, evidence-based approaches that support measurable progress and lasting impact. We are really proud to say that in 2025 Outcomes First Group were officially certified as a 'Great Place to Work' for the sixth year running. Why Join Us? We place pupils and vulnerable young adults at the heart of everything we do, so every day brings the satisfaction of making a real difference. We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. Life Assurance Pension scheme with options to increase contributions "Your Wellbeing Matters" - mental health support and physical health checks Flexible Benefits Platform (Vista), including: Health, wellbeing and insurance benefits Hundreds of UK and international discounts Cycle to Work Scheme & Electric Car Purchase Scheme Critical illness cover Family Growth Support, including enhanced maternity/paternity leave and paid fertility treatment support We reserve the right to close the vacancy early if we receive a high volume of suitable applications. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales .
Feb 04, 2026
Full time
At OFG, we work smarter so you can spend more time doing what makes you happy! Job Title: Head of School Salary: Up to £70,000 per annum (depending on experience, not pro rata) Location: Oak Tree School, Truro, TR4 9NH Hours: 42.5 hours per week Monday to Friday 8am - 4:30pm Contract: Permanent Term Time Only Start: March 2026 UK Applicants only. This role does not offer sponsorship. As part of our continued growth in service, we are looking for an experienced Head of School to join our amazing team at Oak Tree School. About the Role Oak Tree School is seeking an inspiring, compassionate, and visionary Head of School. You will lead with purpose, creating a culture that balances exceptional outcomes, wellbeing, and innovation. Reporting to the Executive Headteacher, you will drive strategic and operational excellence, lead a high-performing team, and ensure pupils receive personalised, inclusive, and therapeutic education that meets their individual needs. You will: Ensure pupils achieve their full academic, social, and personal potential through an engaging curriculum, high-quality teaching, and targeted interventions. Maintain a safe, inclusive, and supportive environment for pupils and staff, embedding safeguarding, health and safety, and wellbeing at every level. Lead, motivate, and develop all staff, promoting continuous professional growth, collaboration, and high standards of practice. Support the Executive Headteacher in strategic planning, school improvement, and operational effectiveness, including financial management and growth planning. Build strong relationships with pupils, families, local authorities, and external partners to enhance educational outcomes and opportunities. Oversee self-evaluation, school improvement planning, and monitoring of progress to ensure continuous development and compliance with DfE and Ofsted requirements. This role combines strategic oversight with hands-on leadership, offering the autonomy to shape a school culture where pupils thrive, staff are inspired, and high standards are the norm. About You We're looking for a Head of School who is: A qualified teacher (QTS or equivalent) with senior leadership experience in SEN or SEMH education Experienced in leading a school or specialist provision, with strong knowledge of autism, complex needs, and therapeutic approaches Skilled in curriculum leadership, assessment, and delivering outstanding pupil outcomes Confident in staff development, performance management, and team building Innovative, collaborative, and committed to creating positive, lasting change You will be a confident, empathetic leader capable of inspiring staff, engaging pupils, and fostering strong community relationships. A full UK driving licence is required. About Us Oak Tree School in Truro is a specialist SEMH provision supporting children and young people with social, emotional, mental health, communication, and associated needs. We provide a nurturing, structured environment where pupils rebuild confidence, engage with learning, and develop independence. A personalised curriculum, therapeutic support, and life skills teaching help remove barriers and promote wellbeing. Working closely with families, we empower every pupil to thrive, achieve their potential, and prepare for a successful future. Acorn Education offers rewarding careers and meaningful challenges while making a real difference in young people's lives. As a leading UK provider of specialist education for children and young people with special educational needs, and part of Outcomes First Group, we deliver innovative, evidence-based approaches that support measurable progress and lasting impact. We are really proud to say that in 2025 Outcomes First Group were officially certified as a 'Great Place to Work' for the sixth year running. Why Join Us? We place pupils and vulnerable young adults at the heart of everything we do, so every day brings the satisfaction of making a real difference. We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. Life Assurance Pension scheme with options to increase contributions "Your Wellbeing Matters" - mental health support and physical health checks Flexible Benefits Platform (Vista), including: Health, wellbeing and insurance benefits Hundreds of UK and international discounts Cycle to Work Scheme & Electric Car Purchase Scheme Critical illness cover Family Growth Support, including enhanced maternity/paternity leave and paid fertility treatment support We reserve the right to close the vacancy early if we receive a high volume of suitable applications. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales .
Job title: L&D Finance Specialist Location: Windsor/Hybrid Duration: 12 months initially We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. The role: This L&D specialist role will be dedicated to supporting Group Finance, as they continue a significant finance transformation project. Support the Head of L&D Business Partnering by proactively working with Group Finance to identify and support Finance L&D needs. Own finance learning requests and L&D projects from start to finish, recommending high quality, commercially minded solutions to drive tangible outcomes. Responsibilities: Support the Head of L&D Business Partnering by owning and investigating all learning requests and projects required to support the finance transformation. Ensure that finance learning needs / requests are aligned to strategic priorities. If not, manage the relevant stakeholders to close the learning request by taking ownership. Maintain and enhance the learning behind the finance capability frameworks, working with the wider Talent and Organisational Capability team to define capabilities and roles of the future, and the learning needed to support these. Work with finance stakeholders to make creative, commercially sound recommendations to meet learning needs, maximising usage of our internal offering and leveraging knowledge of colleagues & wider business context. Effectively brief and work with L&D Solution Leads to identify suitable external learning providers where an internal solution is not available Proactively research best in class learning solutions, based on industry benchmarks, and bring this knowledge into discussions. Proactively assess and build on the current learning available to qualified finance professionals, ensuring that there is a quality offering to meet annual CPD requirements Requirements: Must have supported a Finance Function within a large corporation from an L&D perspective - confident and articulate in finance processes, roles, CPD requirements etc. Must have experience in obtaining CPD accreditation with the big accounting institutes (eg CIMA, ICAEW, ACCA) 3 years in a L&D role in a corporate setting Previous role(s) must have involved providing finance focused L&D support and advice to internal stakeholders Finance background / qualifications desirable Stakeholder management: Working with key business stakeholders to make creative, commercially sound recommendations. Project management: Be able to juggle multiple priorities and project manage interventions from start to finish Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.
Feb 04, 2026
Contractor
Job title: L&D Finance Specialist Location: Windsor/Hybrid Duration: 12 months initially We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. The role: This L&D specialist role will be dedicated to supporting Group Finance, as they continue a significant finance transformation project. Support the Head of L&D Business Partnering by proactively working with Group Finance to identify and support Finance L&D needs. Own finance learning requests and L&D projects from start to finish, recommending high quality, commercially minded solutions to drive tangible outcomes. Responsibilities: Support the Head of L&D Business Partnering by owning and investigating all learning requests and projects required to support the finance transformation. Ensure that finance learning needs / requests are aligned to strategic priorities. If not, manage the relevant stakeholders to close the learning request by taking ownership. Maintain and enhance the learning behind the finance capability frameworks, working with the wider Talent and Organisational Capability team to define capabilities and roles of the future, and the learning needed to support these. Work with finance stakeholders to make creative, commercially sound recommendations to meet learning needs, maximising usage of our internal offering and leveraging knowledge of colleagues & wider business context. Effectively brief and work with L&D Solution Leads to identify suitable external learning providers where an internal solution is not available Proactively research best in class learning solutions, based on industry benchmarks, and bring this knowledge into discussions. Proactively assess and build on the current learning available to qualified finance professionals, ensuring that there is a quality offering to meet annual CPD requirements Requirements: Must have supported a Finance Function within a large corporation from an L&D perspective - confident and articulate in finance processes, roles, CPD requirements etc. Must have experience in obtaining CPD accreditation with the big accounting institutes (eg CIMA, ICAEW, ACCA) 3 years in a L&D role in a corporate setting Previous role(s) must have involved providing finance focused L&D support and advice to internal stakeholders Finance background / qualifications desirable Stakeholder management: Working with key business stakeholders to make creative, commercially sound recommendations. Project management: Be able to juggle multiple priorities and project manage interventions from start to finish Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.
Project Manager Basildon / Essex Permanent Competitive + Car/Car Allowance + Flexible Benefits Summary The main purpose of this role is to manage a team to achieve delivery of switchgear, substation and diversion projects on the UKPN framework contract to time, safety regulations, quality standards and project specification. The role reports to the Operations Manager / Senior Project Manager. Some of the key deliverables in this role will include: Manage multiple/major projects from Cradle to Grave safely, competently and effectively to time and budget; Manage all financial aspects of projects, including the costing and invoicing of any additional works; Provide guidance to team members to ensure the safe, effective and efficient implementation of Freedom's operations; Monitor and report on progress of work to the customer as required; Provide guidance on and monitor your team's approach to safety rules and procedures, method statements and risk assessments; Liaise with third parties to ensure the smooth implementation of work; Maintain site safety at all times and complete risk assessments; Report any concerns regarding SHE to the SHE team; Manage and review performance of staff reporting to you and identify training needs; Conduct site safety and 1 in 10 inspections and ensure remedial actions are undertaken; Ensure that all statutory records, certificates, licences, notifications and notices are in place; Prepare project Safety, CDM plans and Risk Assessments as part of the overall programme. What we're looking for : Substantial experience of project management; Knowledge of the DNO network - EPN UKPN; Knowledge of distribution substation equipment - transformers / switchgear / Distribution boards; Experience of working on switchgear / substation / asset replacement works; Sound understanding of the financial aspects of projects; Sound knowledge of Health & Safety and its practical implications; CDM knowledge; NVQ / ONC / HNC or above in a relevant subject; IOSH, NEBOSH, SMSTS or other safety related qualification; NRSWA accredited; A formal project management qualification is preferred; UKPN authorisations would be beneficial. Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Car/Car Allowance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution 25 days holiday Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Feb 04, 2026
Full time
Project Manager Basildon / Essex Permanent Competitive + Car/Car Allowance + Flexible Benefits Summary The main purpose of this role is to manage a team to achieve delivery of switchgear, substation and diversion projects on the UKPN framework contract to time, safety regulations, quality standards and project specification. The role reports to the Operations Manager / Senior Project Manager. Some of the key deliverables in this role will include: Manage multiple/major projects from Cradle to Grave safely, competently and effectively to time and budget; Manage all financial aspects of projects, including the costing and invoicing of any additional works; Provide guidance to team members to ensure the safe, effective and efficient implementation of Freedom's operations; Monitor and report on progress of work to the customer as required; Provide guidance on and monitor your team's approach to safety rules and procedures, method statements and risk assessments; Liaise with third parties to ensure the smooth implementation of work; Maintain site safety at all times and complete risk assessments; Report any concerns regarding SHE to the SHE team; Manage and review performance of staff reporting to you and identify training needs; Conduct site safety and 1 in 10 inspections and ensure remedial actions are undertaken; Ensure that all statutory records, certificates, licences, notifications and notices are in place; Prepare project Safety, CDM plans and Risk Assessments as part of the overall programme. What we're looking for : Substantial experience of project management; Knowledge of the DNO network - EPN UKPN; Knowledge of distribution substation equipment - transformers / switchgear / Distribution boards; Experience of working on switchgear / substation / asset replacement works; Sound understanding of the financial aspects of projects; Sound knowledge of Health & Safety and its practical implications; CDM knowledge; NVQ / ONC / HNC or above in a relevant subject; IOSH, NEBOSH, SMSTS or other safety related qualification; NRSWA accredited; A formal project management qualification is preferred; UKPN authorisations would be beneficial. Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Car/Car Allowance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution 25 days holiday Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
About the job Head of Maintenance Operations - Estates Maintenance Operations Interim / Temporary - 6 Months - £65,000 + Holiday Pay + Benefits Reporting to the Director of Maintenance Job Purpose We are seeking an interim/temporary Head of Maintenance Operations to oversee the day-to-day delivery of maintenance services for a large multi building and facility university establishment in Coventry. The role will report directly to the Director of Maintenance and manage a team including Department Managers to ensure the safe, compliant, efficient operation and maintenance of all university buildings, building systems and infrastructure, and relevant external public realm. Responsibility will also ensure the efficient and effective delivery of reactive, planned and statutory maintenance functions, including providing an emergency reactive service for all building disciplines across all university operated properties. To ensure that buildings are statutory compliant, well maintained, and operational including long-term capital planning and delivery. To coordinate small scale improvement works through in-house labour and contractors. To ensure that the campus infrastructure including roads, power, and water are safe, fit for purpose, and resilient. Technical and People Duties Review, design and implement new systems and new working practices (using benchmarking data and competitor analysis) to ensure a safe, cost effective, customer focused, operationally effective, service delivery organisation which is fit for purpose for an ever-developing, technical and expanding campus. Take ownership for all engineering operations, spanning mechanical, electrical and critical systems. steering the estates engineering strategy, lead the optimisation of building services and infrastructure, and champion the adoption of smart, efficient and sustainable solutions. To direct the delivery of all engineering operations Hard FM (Facilities Management) services to the University operated buildings. Leadership of a large in-house labour force, including recruitment, training & development, and discipline. Management of maintenance requirements across the University; determining annual operational plans, and securing budgets for service. This will involve what functions should be delivered in-house and which should be delivered through specialist contractors or other providers. Implement and monitor the delivery of the service through Key performance indicators (KPI s). Focused on productivity, customer service, carbon reduction, resource consumption, continual improvement. Responsible for the management of the delivery of the prescribed statutory and routine, planned maintenance and function as the responsible person (RP) or approved person (AP) for certain statutory responsibilities, as agreed and detailed in the RATSIA (RACI). Development of maintenance policies and systems to deliver a quality, efficient, effective service whilst ensuring value for money, and safety compliance of the works undertaken, by in-house and external specialist consultants/contractors. Direct the use of external contracts where required for the maintenance and operational requirements. Compilation of financial business cases in support of additional resources for Campus expansion / contraction as required. Co-operating in the compilation of forward maintenance plans for future years and advising on the condition of the Campus. Leading the forward maintenance plans for future years and advising on the condition of the Campus. Management of the emergency response process for the department to ensure adequate cover and responsive service provision to meet service levels required. Accountability for annual budgets for planned and reactive maintenance, providing monthly reporting and management information for future budgets and 5-year plans. Develop and implement a sustainable, environmentally aware, low carbon and energy efficient approach to minor works and repairs. People Management To lead the team to ensure clear objectives and focus. Develop a culture of continuous improvement where ownership and efficient resolution of issues are expected. Promote excellent customer service, team working and empower the team to use initiative to exceed customer expectations Ensure business cases justify decisions about method of delivery (out-sourced/in-sourced) to provide the best quality of service and/or access to specialist skills/knowledge within budget to ensure compliance. To have overall responsibility for compliance of building systems and buildings, H&S safety for contractors and directly employed staff. To ensure that there are clear roles and responsibilities within the team for compliances, and to ensure that they have adequate training and resource. Person Specification A degree qualification in Building Services, Engineering or equivalent experience National Examination Board Health and Safety Certificate (NEBOSH) or equivalent Chartered & Member of a related professional body such as Chartered Institute of Building Services (CIBSE), CIOB or equivalent. Broad spectrum of knowledge in Building Service Management, covering: building fabric, electrical and mechanical. Significant relevant experience at a senior level within a large complex (equivalent) organisation. Significant experience and background of managing and maintaining large local infrastructure and plant Detailed H&S knowledge and background and evidence of improving the H&S culture in an organisation Ability to design and implement significant change and reorganisation programmes in a unionised environment Ability to plan, strategically manage, organise complex services operations that are performance and date critical Ability to work as part of a senior team with conflicting priorities Desirable A post graduate qualification in a building, engineering, or management related subject Management of Asbestos in Buildings qualification BOHS P405/3 NEBOSH General Certificate, Certificate in Fire Safety, Certificate in Construction Experience developing, placing and working with various forms of JCT/NEC3 contracts Working knowledge of the delivery of projects in a Higher Education environment Able to use AutoCAD understanding or REVIT, BIM Lean process practitioner This role is for an immediate start and will offer an excellent opportunity to work for a large leading one-site university. WEG Tech is part of the Warwick Employment Group and is acting as an internal recruitment agency for this vacancy.
Feb 04, 2026
Seasonal
About the job Head of Maintenance Operations - Estates Maintenance Operations Interim / Temporary - 6 Months - £65,000 + Holiday Pay + Benefits Reporting to the Director of Maintenance Job Purpose We are seeking an interim/temporary Head of Maintenance Operations to oversee the day-to-day delivery of maintenance services for a large multi building and facility university establishment in Coventry. The role will report directly to the Director of Maintenance and manage a team including Department Managers to ensure the safe, compliant, efficient operation and maintenance of all university buildings, building systems and infrastructure, and relevant external public realm. Responsibility will also ensure the efficient and effective delivery of reactive, planned and statutory maintenance functions, including providing an emergency reactive service for all building disciplines across all university operated properties. To ensure that buildings are statutory compliant, well maintained, and operational including long-term capital planning and delivery. To coordinate small scale improvement works through in-house labour and contractors. To ensure that the campus infrastructure including roads, power, and water are safe, fit for purpose, and resilient. Technical and People Duties Review, design and implement new systems and new working practices (using benchmarking data and competitor analysis) to ensure a safe, cost effective, customer focused, operationally effective, service delivery organisation which is fit for purpose for an ever-developing, technical and expanding campus. Take ownership for all engineering operations, spanning mechanical, electrical and critical systems. steering the estates engineering strategy, lead the optimisation of building services and infrastructure, and champion the adoption of smart, efficient and sustainable solutions. To direct the delivery of all engineering operations Hard FM (Facilities Management) services to the University operated buildings. Leadership of a large in-house labour force, including recruitment, training & development, and discipline. Management of maintenance requirements across the University; determining annual operational plans, and securing budgets for service. This will involve what functions should be delivered in-house and which should be delivered through specialist contractors or other providers. Implement and monitor the delivery of the service through Key performance indicators (KPI s). Focused on productivity, customer service, carbon reduction, resource consumption, continual improvement. Responsible for the management of the delivery of the prescribed statutory and routine, planned maintenance and function as the responsible person (RP) or approved person (AP) for certain statutory responsibilities, as agreed and detailed in the RATSIA (RACI). Development of maintenance policies and systems to deliver a quality, efficient, effective service whilst ensuring value for money, and safety compliance of the works undertaken, by in-house and external specialist consultants/contractors. Direct the use of external contracts where required for the maintenance and operational requirements. Compilation of financial business cases in support of additional resources for Campus expansion / contraction as required. Co-operating in the compilation of forward maintenance plans for future years and advising on the condition of the Campus. Leading the forward maintenance plans for future years and advising on the condition of the Campus. Management of the emergency response process for the department to ensure adequate cover and responsive service provision to meet service levels required. Accountability for annual budgets for planned and reactive maintenance, providing monthly reporting and management information for future budgets and 5-year plans. Develop and implement a sustainable, environmentally aware, low carbon and energy efficient approach to minor works and repairs. People Management To lead the team to ensure clear objectives and focus. Develop a culture of continuous improvement where ownership and efficient resolution of issues are expected. Promote excellent customer service, team working and empower the team to use initiative to exceed customer expectations Ensure business cases justify decisions about method of delivery (out-sourced/in-sourced) to provide the best quality of service and/or access to specialist skills/knowledge within budget to ensure compliance. To have overall responsibility for compliance of building systems and buildings, H&S safety for contractors and directly employed staff. To ensure that there are clear roles and responsibilities within the team for compliances, and to ensure that they have adequate training and resource. Person Specification A degree qualification in Building Services, Engineering or equivalent experience National Examination Board Health and Safety Certificate (NEBOSH) or equivalent Chartered & Member of a related professional body such as Chartered Institute of Building Services (CIBSE), CIOB or equivalent. Broad spectrum of knowledge in Building Service Management, covering: building fabric, electrical and mechanical. Significant relevant experience at a senior level within a large complex (equivalent) organisation. Significant experience and background of managing and maintaining large local infrastructure and plant Detailed H&S knowledge and background and evidence of improving the H&S culture in an organisation Ability to design and implement significant change and reorganisation programmes in a unionised environment Ability to plan, strategically manage, organise complex services operations that are performance and date critical Ability to work as part of a senior team with conflicting priorities Desirable A post graduate qualification in a building, engineering, or management related subject Management of Asbestos in Buildings qualification BOHS P405/3 NEBOSH General Certificate, Certificate in Fire Safety, Certificate in Construction Experience developing, placing and working with various forms of JCT/NEC3 contracts Working knowledge of the delivery of projects in a Higher Education environment Able to use AutoCAD understanding or REVIT, BIM Lean process practitioner This role is for an immediate start and will offer an excellent opportunity to work for a large leading one-site university. WEG Tech is part of the Warwick Employment Group and is acting as an internal recruitment agency for this vacancy.
Jonathan Lee Recruitment Ltd
Whitwick, Leicestershire
Marketing Manager - Automotive / Motorcycles As an iconic Motorcycle brand famous for its history and continued presence in the UK markets, in support of their continued market and dealership engagement, they are seeking a Marketing Manager to lead the development and execution of the brand s marketing strategy across key European markets. This role blends strategic planning with hands on delivery, ensuring the brand grows its presence, market share and rider community across the region. This role works closely with UK headquarters, regional distributors, dealers and cross functional teams to deliver integrated campaigns that drive sales, strengthen brand loyalty and elevate the company s position in the premium motorcycle sector. Working from a hybrid activity ideally Midlands orientated and with UK and international travel to support market engagement and brand growth success, key responsibilities include: Develop and implement the Global marketing strategy aligned with global brand direction and commercial targets. Analyse market trends, competitor activity and customer insights to identify growth opportunities across the region. Localise global campaigns to ensure cultural relevance and commercial impact in each market. Lead integrated marketing campaigns across digital, retail, PR, events and partnerships working alongside the Group team. Manage product launches, ensuring consistent messaging and strong dealer engagement. Oversee brand consistency across all European touchpoints, including dealer materials, digital assets and experiential activations. Drive digital marketing performance across paid, owned and earned channels. Grow the rider community through social media, CRM, content strategy and ambassador programmes. Collaborate with agencies to optimise digital performance and brand storytelling. Provide marketing toolkits, campaign assets and guidance to European distributors and dealer networks. Support retail marketing initiatives, including showroom branding, POS and local events. Monitor execution quality and ensure alignment with brand standards. Plan and deliver European / Global events including trade shows, demo days, press rides and community gatherings. Build partnerships with riding organisations, lifestyle brands and influencers aligned with the brand s identity. Own the European & Global marketing budget, ensuring efficient allocation and ROI tracking. Report on campaign performance, market insights and KPIs to senior leadership. Manage agency relationships and negotiate contracts where required. Skills & Experience Proven experience in marketing within the motorcycle, automotive, motorsport or premium lifestyle sectors. Strong understanding of European markets and cultural nuances. Demonstrated success in delivering integrated marketing campaigns. Experience working with distributors and dealer networks. Strong digital marketing capability, including social, CRM and content strategy. Excellent communication, stakeholder management and project leadership skills. Ability to travel across Europe / globally as required. Desirable Passion for motorcycles and riding culture. If possible, have a European language (e.g., German, French, Italian, Spanish). Experience with product launches in a technical or enthusiast-driven category. Familiarity with motorsport, adventure travel, powersport or lifestyle brand partnerships. Personal Attributes Commercially minded with a creative streak. Confident, collaborative and comfortable influencing at all levels. Hands-on, proactive and able to thrive in a fast-moving environment. Culturally aware and adaptable across diverse European markets. Passionate about building communities and elevating brand experience. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Feb 04, 2026
Full time
Marketing Manager - Automotive / Motorcycles As an iconic Motorcycle brand famous for its history and continued presence in the UK markets, in support of their continued market and dealership engagement, they are seeking a Marketing Manager to lead the development and execution of the brand s marketing strategy across key European markets. This role blends strategic planning with hands on delivery, ensuring the brand grows its presence, market share and rider community across the region. This role works closely with UK headquarters, regional distributors, dealers and cross functional teams to deliver integrated campaigns that drive sales, strengthen brand loyalty and elevate the company s position in the premium motorcycle sector. Working from a hybrid activity ideally Midlands orientated and with UK and international travel to support market engagement and brand growth success, key responsibilities include: Develop and implement the Global marketing strategy aligned with global brand direction and commercial targets. Analyse market trends, competitor activity and customer insights to identify growth opportunities across the region. Localise global campaigns to ensure cultural relevance and commercial impact in each market. Lead integrated marketing campaigns across digital, retail, PR, events and partnerships working alongside the Group team. Manage product launches, ensuring consistent messaging and strong dealer engagement. Oversee brand consistency across all European touchpoints, including dealer materials, digital assets and experiential activations. Drive digital marketing performance across paid, owned and earned channels. Grow the rider community through social media, CRM, content strategy and ambassador programmes. Collaborate with agencies to optimise digital performance and brand storytelling. Provide marketing toolkits, campaign assets and guidance to European distributors and dealer networks. Support retail marketing initiatives, including showroom branding, POS and local events. Monitor execution quality and ensure alignment with brand standards. Plan and deliver European / Global events including trade shows, demo days, press rides and community gatherings. Build partnerships with riding organisations, lifestyle brands and influencers aligned with the brand s identity. Own the European & Global marketing budget, ensuring efficient allocation and ROI tracking. Report on campaign performance, market insights and KPIs to senior leadership. Manage agency relationships and negotiate contracts where required. Skills & Experience Proven experience in marketing within the motorcycle, automotive, motorsport or premium lifestyle sectors. Strong understanding of European markets and cultural nuances. Demonstrated success in delivering integrated marketing campaigns. Experience working with distributors and dealer networks. Strong digital marketing capability, including social, CRM and content strategy. Excellent communication, stakeholder management and project leadership skills. Ability to travel across Europe / globally as required. Desirable Passion for motorcycles and riding culture. If possible, have a European language (e.g., German, French, Italian, Spanish). Experience with product launches in a technical or enthusiast-driven category. Familiarity with motorsport, adventure travel, powersport or lifestyle brand partnerships. Personal Attributes Commercially minded with a creative streak. Confident, collaborative and comfortable influencing at all levels. Hands-on, proactive and able to thrive in a fast-moving environment. Culturally aware and adaptable across diverse European markets. Passionate about building communities and elevating brand experience. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
The Head of Property Operations leads the strategic and operational delivery of property services across the Group estate of circa 700 sites (including Branch, Admin sites, Estate Management, Property Operations Governance and Controls), ensuring safe, sustainable, and cost-effective environments that enable business performance and an enhanced customer experience. This role exists to lead a high-performing team that drives operational excellence, compliance, and innovation in property management, aligned to organisational goals and long-term asset strategies. It ensures the property portfolio is optimised to support evolving ways of working and delivers clear value to colleagues through a tiered service model that reflects operational criticality, business needs, and user experience. The role ensures that the branch estate evolves in line with member expectations and brand standards, creating environments that are welcoming, accessible, and purposefully designed. This contributes directly to the quality of customer experience, reinforcing our commitment to putting members first in every interaction. We are happy to consider flexible working approaches to help you perform at your best. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our Swindon or London office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here. Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process. If you're a colleague on long term absence (for example, on parental leave) or a temporary worker, please use your personal email address to submit an application.
Feb 04, 2026
Full time
The Head of Property Operations leads the strategic and operational delivery of property services across the Group estate of circa 700 sites (including Branch, Admin sites, Estate Management, Property Operations Governance and Controls), ensuring safe, sustainable, and cost-effective environments that enable business performance and an enhanced customer experience. This role exists to lead a high-performing team that drives operational excellence, compliance, and innovation in property management, aligned to organisational goals and long-term asset strategies. It ensures the property portfolio is optimised to support evolving ways of working and delivers clear value to colleagues through a tiered service model that reflects operational criticality, business needs, and user experience. The role ensures that the branch estate evolves in line with member expectations and brand standards, creating environments that are welcoming, accessible, and purposefully designed. This contributes directly to the quality of customer experience, reinforcing our commitment to putting members first in every interaction. We are happy to consider flexible working approaches to help you perform at your best. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our Swindon or London office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here. Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process. If you're a colleague on long term absence (for example, on parental leave) or a temporary worker, please use your personal email address to submit an application.
