Location/s: Birmingham, Bristol, Cardiff, Croydon, London, Cambridge, Reading, & Newport; UK Recruiter contact: Nicola Coyle Mott MacDonald is a global engineering, management, and development consultancy with over 20,000 employees across more than 50 countries and 140+ offices. We work across incredible global industries, delivering exciting work that is defining our future and making an important societal impact in the communities we serve. Our people power our performance - we succeed when they do. With countless opportunities to collaborate, learn, and grow, the possibilities for excellence are as varied as every individual. Whether you want to grow as a subject matter expert or broaden your experience with roles across our international community, you're surrounded by global specialists who want to combine their expertise and champion you to be your best. As a proudly employee-owned business, we benefit our clients, our communities, and each other, investing in creating the right space for everyone to feel empowered, included, and valued. Whatever your ambition, Mott MacDonald is where people come to be brilliant. About the business division The Water Utilities Division is Mott MacDonald's centre of excellence for responding to the UK and Ireland's water and wastewater challenges. The work we do is at the forefront of ensuring safe water supplies for future generations, preventing urban flooding, and improving the health of our rivers and coastal environments. Our multi-disciplinary teams provide a variety of services throughout the full project life cycle, from advisory services and feasibility studies to outline and detailed design. Together, we deliver best-in-class solutions to our clients while offering diverse and technically stimulating opportunities to our people. Overview of the role Having been appointed to a large UK water consultancy framework in 2024, we are looking for a Engineering Manager to manage a multi-disciplinary team and lead the delivery of our clean water programme of works. You would build on the good work done in establishing our framework and work with our technical discipline leads to ensure projects within the clean water programme are delivered on time, budget and drive technical excellence. This will be a customer facing role requiring close working relationships with the client leadership team as part of a collaborative. The role is expected to progress and evolve in line with the framework requirements and the candidates' own skills and development areas. It offers an excellent opportunity to create future-proofed services and solutions that embrace latest innovations in digital technology and the chance to mentor the next generation of talent within our business. Candidate specification Essential: Chartered Status (CEng) with a recognised Professional Institution An understanding of conventional and innovative water treatment technologies Track record of engineering technical leadership Significant experience in development and delivery of feasibility and outline design solutions within the UK water sector Ability to support bids, fee proposals or offers of service Ability to check and review technical deliverables, calculations and reports Strong communication skills with experience in effective collaboration across internal multi-disciplinary teams as well as Client teams Desire to take a leading role with client engagement Desirable: Track record in building teams and capability of junior staff Understanding of key water sector treatment and sustainability needs Understanding of drivers for wastewater treatment investment in England and Wales Excellent technical report writing skills using concise English UK Immigration Mott MacDonald Ltd. are not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is as a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future. Equality, diversity, and inclusion We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute. Accessibility We want you to perform your best at every stage in the recruitment process. If you are disabled or need any support to enable you to apply or attend an interview, please contact us at and we will talk to you about how we can support you. Agile working We are happy to talk openly about flexible working and how we can support your responsibilities beyond the workplace. We offer some fantastic benefits including: Health and wellbeing Private medical insurance for all UK colleagues. Health cash plan to support you with every day health costs and treatments. Access to Peppy, providing free support from menopause experts for all UK colleagues. A variety of wellbeing support is available through our comprehensive wellbeing program, including access for you and your family. Ability to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too. Financial wellbeing We match employee pension contributions between 4.5% and 7%. Life assurance equal up to 4 x your basic salary, with an option to increase the level of cover to 6 x your salary. Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long-term illness or injury. Flexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing. As an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes. Lifestyle A minimum of 33-35 days holiday each year, inclusive of public holidays and dependent on level, with the ability to buy or sell leave through our flexible benefits programme. Holiday entitlement increased to a minimum of 35 days after 5 years' service. Variety of employee saving schemes and discounts from high-street retailers. Enhanced family and carers leave Enhanced family leave policies, including 26 weeks paid maternity and adoption leave, and two weeks paid paternity/partner leave. Our shared parental leave matches maternity leave meaning we pay up to 24 weeks at full pay. Up to five additional days leave are provided for those with significant caring responsibilities, two of which are paid. Learning and development Primary annual professional institution subscription. A broad range of opportunities to enhance both technical and soft skills through mentoring, formal training, and self-development options. Networks, communities, and social outcomes Join a wide range of groups including our Advanced Employee Networks which support our LGBTQ+, gender, race and ethnicity, disability, and parents/carers communities. Make a difference within our communities through our social outcomes. Apply now, or for more information about our application process, click here.
Sep 05, 2025
Full time
Location/s: Birmingham, Bristol, Cardiff, Croydon, London, Cambridge, Reading, & Newport; UK Recruiter contact: Nicola Coyle Mott MacDonald is a global engineering, management, and development consultancy with over 20,000 employees across more than 50 countries and 140+ offices. We work across incredible global industries, delivering exciting work that is defining our future and making an important societal impact in the communities we serve. Our people power our performance - we succeed when they do. With countless opportunities to collaborate, learn, and grow, the possibilities for excellence are as varied as every individual. Whether you want to grow as a subject matter expert or broaden your experience with roles across our international community, you're surrounded by global specialists who want to combine their expertise and champion you to be your best. As a proudly employee-owned business, we benefit our clients, our communities, and each other, investing in creating the right space for everyone to feel empowered, included, and valued. Whatever your ambition, Mott MacDonald is where people come to be brilliant. About the business division The Water Utilities Division is Mott MacDonald's centre of excellence for responding to the UK and Ireland's water and wastewater challenges. The work we do is at the forefront of ensuring safe water supplies for future generations, preventing urban flooding, and improving the health of our rivers and coastal environments. Our multi-disciplinary teams provide a variety of services throughout the full project life cycle, from advisory services and feasibility studies to outline and detailed design. Together, we deliver best-in-class solutions to our clients while offering diverse and technically stimulating opportunities to our people. Overview of the role Having been appointed to a large UK water consultancy framework in 2024, we are looking for a Engineering Manager to manage a multi-disciplinary team and lead the delivery of our clean water programme of works. You would build on the good work done in establishing our framework and work with our technical discipline leads to ensure projects within the clean water programme are delivered on time, budget and drive technical excellence. This will be a customer facing role requiring close working relationships with the client leadership team as part of a collaborative. The role is expected to progress and evolve in line with the framework requirements and the candidates' own skills and development areas. It offers an excellent opportunity to create future-proofed services and solutions that embrace latest innovations in digital technology and the chance to mentor the next generation of talent within our business. Candidate specification Essential: Chartered Status (CEng) with a recognised Professional Institution An understanding of conventional and innovative water treatment technologies Track record of engineering technical leadership Significant experience in development and delivery of feasibility and outline design solutions within the UK water sector Ability to support bids, fee proposals or offers of service Ability to check and review technical deliverables, calculations and reports Strong communication skills with experience in effective collaboration across internal multi-disciplinary teams as well as Client teams Desire to take a leading role with client engagement Desirable: Track record in building teams and capability of junior staff Understanding of key water sector treatment and sustainability needs Understanding of drivers for wastewater treatment investment in England and Wales Excellent technical report writing skills using concise English UK Immigration Mott MacDonald Ltd. are not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is as a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future. Equality, diversity, and inclusion We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute. Accessibility We want you to perform your best at every stage in the recruitment process. If you are disabled or need any support to enable you to apply or attend an interview, please contact us at and we will talk to you about how we can support you. Agile working We are happy to talk openly about flexible working and how we can support your responsibilities beyond the workplace. We offer some fantastic benefits including: Health and wellbeing Private medical insurance for all UK colleagues. Health cash plan to support you with every day health costs and treatments. Access to Peppy, providing free support from menopause experts for all UK colleagues. A variety of wellbeing support is available through our comprehensive wellbeing program, including access for you and your family. Ability to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too. Financial wellbeing We match employee pension contributions between 4.5% and 7%. Life assurance equal up to 4 x your basic salary, with an option to increase the level of cover to 6 x your salary. Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long-term illness or injury. Flexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing. As an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes. Lifestyle A minimum of 33-35 days holiday each year, inclusive of public holidays and dependent on level, with the ability to buy or sell leave through our flexible benefits programme. Holiday entitlement increased to a minimum of 35 days after 5 years' service. Variety of employee saving schemes and discounts from high-street retailers. Enhanced family and carers leave Enhanced family leave policies, including 26 weeks paid maternity and adoption leave, and two weeks paid paternity/partner leave. Our shared parental leave matches maternity leave meaning we pay up to 24 weeks at full pay. Up to five additional days leave are provided for those with significant caring responsibilities, two of which are paid. Learning and development Primary annual professional institution subscription. A broad range of opportunities to enhance both technical and soft skills through mentoring, formal training, and self-development options. Networks, communities, and social outcomes Join a wide range of groups including our Advanced Employee Networks which support our LGBTQ+, gender, race and ethnicity, disability, and parents/carers communities. Make a difference within our communities through our social outcomes. Apply now, or for more information about our application process, click here.
Mott MacDonald We're a global engineering, management, and development consultancy. Our purpose is to improve society by considering social outcomes in everything we do, relentlessly focusing on excellence and digital innovation, transforming our clients' businesses, our communities and employee opportunities. A fundamental part of this is respecting each person's differences and striving to meet their needs. We are proud to be a one of Glassdoor's top employers to work for in the UK, as well as being recognised as a Top Inclusive Company in the UK. Our values: Progress, Respect, Integrity, Drive, Excellence. About the business unit The Energy unit delivers services to clients globally across several sectors including hydropower, nuclear, waste, renewable generation and transmission & distribution networks. Together we provide integrated engineering and project management services across the project lifecycle - from concept and design to construction and operations, to decommissioning or repowering and life extension. Together with our clients, we're helping to deliver the energy transition globally. About the Role Join our Energy Unit's Nuclear, Defence and Civil division as a Senior Principal Electrical Engineer within the Building Services team. You'll play a vital role in leading and delivering projects for the nuclear industry while contributing to technical excellence and collaborating with a successful team across the UK. In this role, you'll provide technical leadership, guide bids and proposals, and coordinate multidisciplinary resources on high profile projects in the Nuclear industry. You'll collaborate with talented teams across the UK, working alongside clients and specialists to deliver innovative, technically excellent solutions. About you In this role you will: Act as an Engineering Manager, leading multi-disciplinary teams to meet client requirements on time, within budget, and to a high standard. Oversee the electrical building services work on projects, ensuring compliance with company procedures and project standards. Maintain adherence to safety and quality standards, manage man-hour plans, and meet cost and schedule targets. Scope and plan electrical building services work, assigning tasks with clear goals for scope, quality, and deadlines. Lead and mentor electrical building services teams across various projects. Provide input on project planning, execution, budgets, and resource requirements. Review and approve deliverables, ensuring they meet quality standards. Attend engineering meetings and liaise with clients and other disciplines. Ensure compliance with legislation, safety regulations, environmental considerations, and site license conditions. Participate in design reviews and HAZOPS, offering advice and expertise. Maintain strong client relationships and collaborate with project and engineering managers. What We're Looking For Significant experience in engineering design within a regulated industry (preferably nuclear). Proven ability to influence engineering practices and outcomes. Experience leading and supervising engineering teams. Familiarity with building regulations, current legislation, and industry standards. Proficiency in software tools such as Hevacomp, Dialux, Amtech Power, AutoCAD, and IES (Revit experience is a plus). Strong interpersonal and communication skills. Degree in a technical or engineering-related subject (preferred). Chartered status and membership of a relevant professional body. Why Join Us? Work on impactful, high-profile projects in the nuclear industry. Collaborate with a supportive, expert team. Grow your career in a role that values technical excellence and innovation. If you're ready to take on a leadership role in a challenging and rewarding environment, apply now to join our team! We are actively recruiting a diverse workforce that is reflective of the communities we serve. We recognise that differences in ability, skills and experience are a strength and encourage applications from people of all backgrounds. Please be advised that offers for this role are conditional upon obtaining the appropriate level of Security Clearance. UK Immigration Mott MacDonald Ltd. are not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is as a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future. Equality, diversity, and inclusion We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute. Accessibility We want you to perform your best at every stage in the recruitment process. If you are disabled or need any support to enable you to apply or attend an interview, please contact us at and we will talk to you about how we can support you. Agile working Happy to talk Flexible Working and how we can support your responsibilities beyond the workplace. We offer some fantastic benefits including: Health and wellbeing Private medical insurance for all UK colleagues. Health cash plan to support you with every day health costs and treatments. Access to Peppy, providing free support from menopause experts for all UK colleagues. A variety of wellbeing support is available through our comprehensive wellbeing program, including access for you and your family. Ability to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too. Financial wellbeing We match employee pension contributions between 4.5% and 7%. Life assurance equal up to 4 x your basic salary, with an option to increase the level of cover to 6 x your salary. Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long-term illness or injury. Flexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing. As an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes. Lifestyle A minimum of 33-35 days holiday each year, inclusive of public holidays and dependent on level, with the ability to buy or sell leave through our flexible benefits programme. Holiday entitlement increased to a minimum of 35 days after 5 years' service. Variety of employee saving schemes and discounts from high-street retailers. Enhanced family and carers leave Enhanced family leave policies, including 26 weeks paid maternity and adoption leave, and two weeks paid paternity/partner leave. Our shared parental leave matches maternity leave meaning we pay up to 24 weeks at full pay. Up to five additional days leave are provided for those with significant caring responsibilities, two of which are paid. Learning and development Primary annual professional institution subscription. A broad range of opportunities to enhance both technical and soft skills through mentoring, formal training, and self-development options. Networks, communities, and social outcomes Join a wide range of groups including our Advanced Employee Networks which support our LGBTQ+, gender, race and ethnicity, disability, and parents/carers communities. Make a difference within our communities through our social outcomes. Apply now, or for more information about our application process, click here.
Sep 05, 2025
Full time
Mott MacDonald We're a global engineering, management, and development consultancy. Our purpose is to improve society by considering social outcomes in everything we do, relentlessly focusing on excellence and digital innovation, transforming our clients' businesses, our communities and employee opportunities. A fundamental part of this is respecting each person's differences and striving to meet their needs. We are proud to be a one of Glassdoor's top employers to work for in the UK, as well as being recognised as a Top Inclusive Company in the UK. Our values: Progress, Respect, Integrity, Drive, Excellence. About the business unit The Energy unit delivers services to clients globally across several sectors including hydropower, nuclear, waste, renewable generation and transmission & distribution networks. Together we provide integrated engineering and project management services across the project lifecycle - from concept and design to construction and operations, to decommissioning or repowering and life extension. Together with our clients, we're helping to deliver the energy transition globally. About the Role Join our Energy Unit's Nuclear, Defence and Civil division as a Senior Principal Electrical Engineer within the Building Services team. You'll play a vital role in leading and delivering projects for the nuclear industry while contributing to technical excellence and collaborating with a successful team across the UK. In this role, you'll provide technical leadership, guide bids and proposals, and coordinate multidisciplinary resources on high profile projects in the Nuclear industry. You'll collaborate with talented teams across the UK, working alongside clients and specialists to deliver innovative, technically excellent solutions. About you In this role you will: Act as an Engineering Manager, leading multi-disciplinary teams to meet client requirements on time, within budget, and to a high standard. Oversee the electrical building services work on projects, ensuring compliance with company procedures and project standards. Maintain adherence to safety and quality standards, manage man-hour plans, and meet cost and schedule targets. Scope and plan electrical building services work, assigning tasks with clear goals for scope, quality, and deadlines. Lead and mentor electrical building services teams across various projects. Provide input on project planning, execution, budgets, and resource requirements. Review and approve deliverables, ensuring they meet quality standards. Attend engineering meetings and liaise with clients and other disciplines. Ensure compliance with legislation, safety regulations, environmental considerations, and site license conditions. Participate in design reviews and HAZOPS, offering advice and expertise. Maintain strong client relationships and collaborate with project and engineering managers. What We're Looking For Significant experience in engineering design within a regulated industry (preferably nuclear). Proven ability to influence engineering practices and outcomes. Experience leading and supervising engineering teams. Familiarity with building regulations, current legislation, and industry standards. Proficiency in software tools such as Hevacomp, Dialux, Amtech Power, AutoCAD, and IES (Revit experience is a plus). Strong interpersonal and communication skills. Degree in a technical or engineering-related subject (preferred). Chartered status and membership of a relevant professional body. Why Join Us? Work on impactful, high-profile projects in the nuclear industry. Collaborate with a supportive, expert team. Grow your career in a role that values technical excellence and innovation. If you're ready to take on a leadership role in a challenging and rewarding environment, apply now to join our team! We are actively recruiting a diverse workforce that is reflective of the communities we serve. We recognise that differences in ability, skills and experience are a strength and encourage applications from people of all backgrounds. Please be advised that offers for this role are conditional upon obtaining the appropriate level of Security Clearance. UK Immigration Mott MacDonald Ltd. are not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is as a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future. Equality, diversity, and inclusion We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute. Accessibility We want you to perform your best at every stage in the recruitment process. If you are disabled or need any support to enable you to apply or attend an interview, please contact us at and we will talk to you about how we can support you. Agile working Happy to talk Flexible Working and how we can support your responsibilities beyond the workplace. We offer some fantastic benefits including: Health and wellbeing Private medical insurance for all UK colleagues. Health cash plan to support you with every day health costs and treatments. Access to Peppy, providing free support from menopause experts for all UK colleagues. A variety of wellbeing support is available through our comprehensive wellbeing program, including access for you and your family. Ability to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too. Financial wellbeing We match employee pension contributions between 4.5% and 7%. Life assurance equal up to 4 x your basic salary, with an option to increase the level of cover to 6 x your salary. Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long-term illness or injury. Flexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing. As an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes. Lifestyle A minimum of 33-35 days holiday each year, inclusive of public holidays and dependent on level, with the ability to buy or sell leave through our flexible benefits programme. Holiday entitlement increased to a minimum of 35 days after 5 years' service. Variety of employee saving schemes and discounts from high-street retailers. Enhanced family and carers leave Enhanced family leave policies, including 26 weeks paid maternity and adoption leave, and two weeks paid paternity/partner leave. Our shared parental leave matches maternity leave meaning we pay up to 24 weeks at full pay. Up to five additional days leave are provided for those with significant caring responsibilities, two of which are paid. Learning and development Primary annual professional institution subscription. A broad range of opportunities to enhance both technical and soft skills through mentoring, formal training, and self-development options. Networks, communities, and social outcomes Join a wide range of groups including our Advanced Employee Networks which support our LGBTQ+, gender, race and ethnicity, disability, and parents/carers communities. Make a difference within our communities through our social outcomes. Apply now, or for more information about our application process, click here.
Are you experienced ecologist ready to take the next step in your career? Do you thrive in delivering a positive leadership role whilst staying hands on with technical work? Can you contribute to our established group of regional leaders who aim to continue developing and evolving our exciting team? Tetra Tech is looking for a Cumbria Team Leader to manage, inspire and significantly grow our talented team of ecologists in this region to deliver an increasing market share of interesting projects. Who is Tetra Tech? Tetra Tech is a dynamic, leading provider of high-end consulting and engineering services for projects worldwide. We combine the resources of a global, multibillion dollar company with local, client-focused delivery in more than 400 locations around the world. We work across a breadth of sectors including Residential, Defence, Energy, Government Services and Transport. We are Leading with Science to provide sustainable and resilient solutions for our clients. Tetra Tech's ecology team won the CIEEM Large Consultancy of the Year Award in 2023 and 2025 and Large Scale Mitigation Award in 2023. We are renowned for delivering innovative solutions to our clients complex problems and our ecology team plays a critical role in shaping sustainable projects nationwide, and we are looking for a dynamic Regional Lead who is ready to lead from the front. Our people are at the heart of everything we do. They help our clients succeed, our business prosper and the communities we work in thrive. We need the very best designers, project managers, engineers, surveyors, town planners, environmental specialists and business service professionals to maintain our reputation as a market leader. We do this by taking care of our people; offering fantastic flexible benefits, providing personal and professional development, and giving employees the opportunity to work on exciting and ground-breaking projects. We don't want Tetra Tech to be just your next role, we want it to be a step-change in your career and ultimately a move that you are proud to have made. The Role: As the Cumbria Team Lead, you will be at the forefront of our ecology team in the region and contribute to driving success for Tetra Tech's UK nature team (ecology team sits within the nature team). This role requires a balance of leadership, business development, and technical excellence. You will lead by example, guiding your team to deliver high-quality ecological services while fostering new opportunities and maintaining strong client relationships. Your primary focus will be to positively lead, manage, and grow our ecology team, providing mentorship and support to staff in their professional development. You will oversee the delivery of a programme of works including complex ecological projects, ensuring technical quality and timely completion objectives are met, whilst maintaining positive engagement with clients and feedback of information to your team. We seek someone who thrives in a fast-paced, high-quality environment and can balance multiple responsibilities which a leading role can bring. We provide Tetra Tech's dedicated Project Management training and encourage you to lead projects that align with your technical skillset. With an eye for detail and a commitment to high standards, you will provide support and feedback to colleagues on project deliverables, bids, and proposals. You will also collaborate with colleagues from across the wider business on multi-disciplinary opportunities and projects, so a willingness to understand how other parts of the business operate would be advantageous. You will represent the Cumbria region and contribute to Tetra Tech's nature team business development activities in line with our strategy. This includes leading, supporting, and coordinating the technical elements of bids, tenders, and framework opportunities, requiring a sound understanding of the technical aspects of ecological consultancy and commercial acumen. You will work closely with our professional project managers and bid support team. In this role, you will leverage your professional network to add value to bids, business development opportunities, and projects. It is essential that you enjoy developing relationships with clients and colleagues. Key responsibilities Team Development: Mentor and inspire the team and communicate effectively with colleagues and third parties fostering collaboration and professional growth. Lead the mentoring and development of staff in line with strategic goals. Have line management responsibility including timesheet signoff, pastoral care and duty of care where appropriate for the technical specialism. Client Engagement: Build and maintain strong relationships with existing and new clients, positioning us as a trusted partner for all nature-related needs. Project Leadership: Take an active role in projects, providing expert ecological input from initial consultation through to delivery, as well as supporting more junior project managers in the Region with troubleshooting. All Team Leads will be trained to Tetra Tech's Project Management training to Level 2. Technical Expertise: our team is renowned for his technical excellence and the Team Lead will need to provide high-level technical guidance to ensure projects meet regulatory and environmental compliance. They will supervise and review the development of standard technical solutions and verify that outputs meet expected quality standards. Lead the development of technical excellence and solutions based on relevant best practice and research, including knowledge sharing across the national Ecology team. Experience of Ecological Impact Assessment and writing EIA reports and Habitat Regulations Assessments. Contribute to planning committees, inquiries and Expert Witness evidence. Business Growth: Contribute to the strategic development of the Nature department and wider Tetra Tech business. Be involved with business development activity including having an awareness of market conditions, opportunities and competition and the identification and delivery of opportunities with new and existing clients. Requirements: An appropriate academic qualification in a related discipline Full Member of the Chartered Institute of Ecology and Environmental Management. Chartered Ecologist or Charted Environmentalist Demonstrable industry experience and capability to fulfil the role described. Hold a full driving licence. Flexible Working We operate fully flexible, hybrid working which allows our environmental specialists to choose where, how and when they work as long as our clients are receiving the high-quality service they expect. We focus on talent and skills, not postcode. The role will require working closely with the ecology leadership team, national ecology team, mentoring and managing other consultants and developing relationships with clients and colleagues so may require some time at an office or alternative working space to suit those involved. We are very happy to discuss flexible working for this role, including the possibility of reduced or compressed hours and flexible start or finish times. We can offer a range of solutions to help you get the most out of your work / life balance. If the timing's not quite right for you, please do still get in touch as we will always consider deferring the start date for the right candidate. About the team 95 permanent ecologists Time away from home minimised. IT systems allow seamless remote and flexible working, so proximity to an office is not a barrier- we focus on talents & skills, not postcode. Our ecologists can work on the projects that interest them and deliver them to the highest standards. Cars or car allowances to every member of the team regardless of grade, including for personal use. Established TOIL system to allow time management to suit specific personal needs alongside seasonal demands. Career frameworks provide clarity on how to progress. We encourage the development of well-rounded ecologists who can talk about all stages of a project. We offer internal and external training and mentoring, including from our inhouse experts. Bat handling licence incentivisation scheme to thank ecologists who spend time and effort in achieving their licence - we know it's not easy! And to show our support of personal development, we award a significant financial bonus to anyone achieving Chartered Environmentalist/Ecologist status through CIEEM. We work closely with many other teams, including our own Planners, Archaeologists, Landscape Architects, Masterplanners and Engineers. With a culture of openness, there is always someone within the business who can provide advice and support for almost any query. Tetra Tech is a leading provider of high-end consulting and engineering services for projects worldwide. We combine the resources of a global, multibillion dollar company with local, client-focused delivery in more than 400 locations around the world. We are Leading with Science to provide sustainable and resilient solutions for our clients. At Tetra Tech, we provide a collaborative environment that supports individual performance, innovation, and creativity. We are proud to offer competitive compensation and benefits. Learn more by visiting For more information on our company, please visit our website at . To apply . click apply for full job details
Sep 05, 2025
Full time
Are you experienced ecologist ready to take the next step in your career? Do you thrive in delivering a positive leadership role whilst staying hands on with technical work? Can you contribute to our established group of regional leaders who aim to continue developing and evolving our exciting team? Tetra Tech is looking for a Cumbria Team Leader to manage, inspire and significantly grow our talented team of ecologists in this region to deliver an increasing market share of interesting projects. Who is Tetra Tech? Tetra Tech is a dynamic, leading provider of high-end consulting and engineering services for projects worldwide. We combine the resources of a global, multibillion dollar company with local, client-focused delivery in more than 400 locations around the world. We work across a breadth of sectors including Residential, Defence, Energy, Government Services and Transport. We are Leading with Science to provide sustainable and resilient solutions for our clients. Tetra Tech's ecology team won the CIEEM Large Consultancy of the Year Award in 2023 and 2025 and Large Scale Mitigation Award in 2023. We are renowned for delivering innovative solutions to our clients complex problems and our ecology team plays a critical role in shaping sustainable projects nationwide, and we are looking for a dynamic Regional Lead who is ready to lead from the front. Our people are at the heart of everything we do. They help our clients succeed, our business prosper and the communities we work in thrive. We need the very best designers, project managers, engineers, surveyors, town planners, environmental specialists and business service professionals to maintain our reputation as a market leader. We do this by taking care of our people; offering fantastic flexible benefits, providing personal and professional development, and giving employees the opportunity to work on exciting and ground-breaking projects. We don't want Tetra Tech to be just your next role, we want it to be a step-change in your career and ultimately a move that you are proud to have made. The Role: As the Cumbria Team Lead, you will be at the forefront of our ecology team in the region and contribute to driving success for Tetra Tech's UK nature team (ecology team sits within the nature team). This role requires a balance of leadership, business development, and technical excellence. You will lead by example, guiding your team to deliver high-quality ecological services while fostering new opportunities and maintaining strong client relationships. Your primary focus will be to positively lead, manage, and grow our ecology team, providing mentorship and support to staff in their professional development. You will oversee the delivery of a programme of works including complex ecological projects, ensuring technical quality and timely completion objectives are met, whilst maintaining positive engagement with clients and feedback of information to your team. We seek someone who thrives in a fast-paced, high-quality environment and can balance multiple responsibilities which a leading role can bring. We provide Tetra Tech's dedicated Project Management training and encourage you to lead projects that align with your technical skillset. With an eye for detail and a commitment to high standards, you will provide support and feedback to colleagues on project deliverables, bids, and proposals. You will also collaborate with colleagues from across the wider business on multi-disciplinary opportunities and projects, so a willingness to understand how other parts of the business operate would be advantageous. You will represent the Cumbria region and contribute to Tetra Tech's nature team business development activities in line with our strategy. This includes leading, supporting, and coordinating the technical elements of bids, tenders, and framework opportunities, requiring a sound understanding of the technical aspects of ecological consultancy and commercial acumen. You will work closely with our professional project managers and bid support team. In this role, you will leverage your professional network to add value to bids, business development opportunities, and projects. It is essential that you enjoy developing relationships with clients and colleagues. Key responsibilities Team Development: Mentor and inspire the team and communicate effectively with colleagues and third parties fostering collaboration and professional growth. Lead the mentoring and development of staff in line with strategic goals. Have line management responsibility including timesheet signoff, pastoral care and duty of care where appropriate for the technical specialism. Client Engagement: Build and maintain strong relationships with existing and new clients, positioning us as a trusted partner for all nature-related needs. Project Leadership: Take an active role in projects, providing expert ecological input from initial consultation through to delivery, as well as supporting more junior project managers in the Region with troubleshooting. All Team Leads will be trained to Tetra Tech's Project Management training to Level 2. Technical Expertise: our team is renowned for his technical excellence and the Team Lead will need to provide high-level technical guidance to ensure projects meet regulatory and environmental compliance. They will supervise and review the development of standard technical solutions and verify that outputs meet expected quality standards. Lead the development of technical excellence and solutions based on relevant best practice and research, including knowledge sharing across the national Ecology team. Experience of Ecological Impact Assessment and writing EIA reports and Habitat Regulations Assessments. Contribute to planning committees, inquiries and Expert Witness evidence. Business Growth: Contribute to the strategic development of the Nature department and wider Tetra Tech business. Be involved with business development activity including having an awareness of market conditions, opportunities and competition and the identification and delivery of opportunities with new and existing clients. Requirements: An appropriate academic qualification in a related discipline Full Member of the Chartered Institute of Ecology and Environmental Management. Chartered Ecologist or Charted Environmentalist Demonstrable industry experience and capability to fulfil the role described. Hold a full driving licence. Flexible Working We operate fully flexible, hybrid working which allows our environmental specialists to choose where, how and when they work as long as our clients are receiving the high-quality service they expect. We focus on talent and skills, not postcode. The role will require working closely with the ecology leadership team, national ecology team, mentoring and managing other consultants and developing relationships with clients and colleagues so may require some time at an office or alternative working space to suit those involved. We are very happy to discuss flexible working for this role, including the possibility of reduced or compressed hours and flexible start or finish times. We can offer a range of solutions to help you get the most out of your work / life balance. If the timing's not quite right for you, please do still get in touch as we will always consider deferring the start date for the right candidate. About the team 95 permanent ecologists Time away from home minimised. IT systems allow seamless remote and flexible working, so proximity to an office is not a barrier- we focus on talents & skills, not postcode. Our ecologists can work on the projects that interest them and deliver them to the highest standards. Cars or car allowances to every member of the team regardless of grade, including for personal use. Established TOIL system to allow time management to suit specific personal needs alongside seasonal demands. Career frameworks provide clarity on how to progress. We encourage the development of well-rounded ecologists who can talk about all stages of a project. We offer internal and external training and mentoring, including from our inhouse experts. Bat handling licence incentivisation scheme to thank ecologists who spend time and effort in achieving their licence - we know it's not easy! And to show our support of personal development, we award a significant financial bonus to anyone achieving Chartered Environmentalist/Ecologist status through CIEEM. We work closely with many other teams, including our own Planners, Archaeologists, Landscape Architects, Masterplanners and Engineers. With a culture of openness, there is always someone within the business who can provide advice and support for almost any query. Tetra Tech is a leading provider of high-end consulting and engineering services for projects worldwide. We combine the resources of a global, multibillion dollar company with local, client-focused delivery in more than 400 locations around the world. We are Leading with Science to provide sustainable and resilient solutions for our clients. At Tetra Tech, we provide a collaborative environment that supports individual performance, innovation, and creativity. We are proud to offer competitive compensation and benefits. Learn more by visiting For more information on our company, please visit our website at . To apply . click apply for full job details
Are you experienced ecologist ready to take the next step in your career? Do you thrive in delivering a positive leadership role whilst staying hands on with technical work? Can you contribute to our established group of regional leaders who aim to continue developing and evolving our exciting team? Tetra Tech is looking for a Midlands Team Leader to manage, inspire and significantly grow our talented team of ecologists in this region to deliver an increasing market share of interesting projects. Who is Tetra Tech? Tetra Tech is a dynamic, leading provider of high-end consulting and engineering services for projects worldwide. We combine the resources of a global, multibillion dollar company with local, client-focused delivery in more than 400 locations around the world. We work across a breadth of sectors including Residential, Defence, Energy, Government Services and Transport. We are Leading with Science to provide sustainable and resilient solutions for our clients. Tetra Tech Ecology team won the CIEEM Large Consultancy of the Year Award and Large Scale Mitigation Award in 2023. We are renowned for delivering innovative solutions to our clients complex problems and our ecology team plays a critical role in shaping sustainable projects nationwide, and we are looking for a dynamic Regional Lead who is ready to lead from the front. Our people are at the heart of everything we do. They help our clients succeed, our business prosper and the communities we work in thrive. We need the very best designers, project managers, engineers, surveyors, town planners, environmental specialists and business service professionals to maintain our reputation as a market leader. We do this by taking care of our people; offering fantastic flexible benefits, providing personal and professional development, and giving employees the opportunity to work on exciting and ground-breaking projects. We don't want Tetra Tech to be just your next role, we want it to be a step-change in your career and ultimately a move that you are proud to have made. The Role: As the Midlands Team Lead, you will be at the forefront of our ecology team in the region and contribute to driving success for Tetra Tech's UK nature team (ecology team sits within the nature team). This role requires a balance of leadership, business development, and technical excellence. You will lead by example, guiding your team to deliver high-quality ecological services while fostering new opportunities and maintaining strong client relationships. Your primary focus will be to positively lead, manage, and grow our ecology team, providing mentorship and support to staff in their professional development. You will oversee the delivery of a programme of works including complex ecological projects, ensuring technical quality and timely completion objectives are met, whilst maintaining positive engagement with clients and feedback of information to your team. We seek someone who thrives in a fast-paced, high-quality environment and can balance multiple responsibilities which a leading role can bring. We provide Tetra Tech's dedicated Project Management training and encourage you to lead projects that align with your technical skillset. With an eye for detail and a commitment to high standards, you will provide support and feedback to colleagues on project deliverables, bids, and proposals. You will also collaborate with colleagues from across the wider business on multi-disciplinary opportunities and projects, so a willingness to understand how other parts of the business operate would be advantageous. You will represent the Midlands region and contribute to Tetra Tech's nature team business development activities in line with our strategy. This includes leading, supporting, and coordinating the technical elements of bids, tenders, and framework opportunities, requiring a sound understanding of the technical aspects of ecological consultancy and commercial acumen. You will work closely with our professional project managers and bid support team. In this role, you will leverage your professional network to add value to bids, business development opportunities, and projects. It is essential that you enjoy developing relationships with clients and colleagues. Key responsibilities Team Development: Mentor and inspire the team and communicate effectively with colleagues and third parties fostering collaboration and professional growth. Lead the mentoring and development of staff in line with strategic goals. Have line management responsibility including timesheet signoff, pastoral care and duty of care where appropriate for the technical specialism. Client Engagement: Build and maintain strong relationships with existing and new clients, positioning us as a trusted partner for all nature-related needs. Project Leadership: Take an active role in projects, providing expert ecological input from initial consultation through to delivery, as well as supporting more junior project managers in the Region with troubleshooting. All Team Leads will be trained to Tetra Tech's Project Management training to Level 2. Technical Expertise: our team is renowned for his technical excellence and the Team Lead will need to provide high-level technical guidance to ensure projects meet regulatory and environmental compliance. They will supervise and review the development of standard technical solutions and verify that outputs meet expected quality standards. Lead the development of technical excellence and solutions based on relevant best practice and research, including knowledge sharing across the national Ecology team. Experience of Ecological Impact Assessment and writing EIA reports and Habitat Regulations Assessments. Contribute to planning committees, inquiries and Expert Witness evidence. Business Growth: Contribute to the strategic development of the Nature department and wider Tetra Tech business. Be involved with business development activity including having an awareness of market conditions, opportunities and competition and the identification and delivery of opportunities with new and existing clients. Requirements: An appropriate academic qualification in a related discipline Full Member of the Chartered Institute of Ecology and Environmental Management. Chartered Ecologist or Charted Environmentalist Demonstrable industry experience and capability to fulfil the role described. Hold a full driving licence. Flexible Working We operate fully flexible, hybrid working which allows our environmental specialists to choose where, how and when they work as long as our clients are receiving the high-quality service they expect. We focus on talent and skills, not postcode. The role will require working closely with the ecology leadership team, national ecology team, mentoring and managing other consultants and developing relationships with clients and colleagues so may require some time at an office or alternative working space to suit those involved. We are very happy to discuss flexible working for this role, including the possibility of reduced or compressed hours and flexible start or finish times. We can offer a range of solutions to help you get the most out of your work / life balance. If the timing's not quite right for you, please do still get in touch as we will always consider deferring the start date for the right candidate. About the team Over 90 permanent ecologists across 14 offices working as one cohesive team. Time away from home minimised. IT systems allow seamless remote and flexible working, so proximity to an office is not a barrier- we focus on talents & skills, not postcode. Our ecologists can work on the projects that interest them and deliver them to the highest standards. Cars or car allowances to every member of the team regardless of grade, including for personal use. Established TOIL system to allow time management to suit specific personal needs alongside seasonal demands. Career frameworks provide clarity on how to progress. We encourage the development of well-rounded ecologists who can talk about all stages of a project. We offer internal and external training and mentoring, including from our inhouse experts. Bat handling licence incentivisation scheme to thank ecologists who spend time and effort in achieving their licence - we know it's not easy! And to show our support of personal development, we award a significant financial bonus to anyone achieving Chartered Environmentalist/Ecologist status through CIEEM. We work closely with many other teams, including our own Planners, Archaeologists, Landscape Architects, Masterplanners and Engineers. With a culture of openness, there is always someone within the business who can provide advice and support for almost any query. Tetra Tech is a leading provider of high-end consulting and engineering services for projects worldwide. We combine the resources of a global, multibillion dollar company with local, client-focused delivery in more than 400 locations around the world. We are Leading with Science to provide sustainable and resilient solutions for our clients. At Tetra Tech, we provide a collaborative environment that supports individual performance, innovation, and creativity. We are proud to offer competitive compensation and benefits. Learn more by visiting For more information on our company, please visit our website at . To apply . click apply for full job details
Sep 05, 2025
Full time
Are you experienced ecologist ready to take the next step in your career? Do you thrive in delivering a positive leadership role whilst staying hands on with technical work? Can you contribute to our established group of regional leaders who aim to continue developing and evolving our exciting team? Tetra Tech is looking for a Midlands Team Leader to manage, inspire and significantly grow our talented team of ecologists in this region to deliver an increasing market share of interesting projects. Who is Tetra Tech? Tetra Tech is a dynamic, leading provider of high-end consulting and engineering services for projects worldwide. We combine the resources of a global, multibillion dollar company with local, client-focused delivery in more than 400 locations around the world. We work across a breadth of sectors including Residential, Defence, Energy, Government Services and Transport. We are Leading with Science to provide sustainable and resilient solutions for our clients. Tetra Tech Ecology team won the CIEEM Large Consultancy of the Year Award and Large Scale Mitigation Award in 2023. We are renowned for delivering innovative solutions to our clients complex problems and our ecology team plays a critical role in shaping sustainable projects nationwide, and we are looking for a dynamic Regional Lead who is ready to lead from the front. Our people are at the heart of everything we do. They help our clients succeed, our business prosper and the communities we work in thrive. We need the very best designers, project managers, engineers, surveyors, town planners, environmental specialists and business service professionals to maintain our reputation as a market leader. We do this by taking care of our people; offering fantastic flexible benefits, providing personal and professional development, and giving employees the opportunity to work on exciting and ground-breaking projects. We don't want Tetra Tech to be just your next role, we want it to be a step-change in your career and ultimately a move that you are proud to have made. The Role: As the Midlands Team Lead, you will be at the forefront of our ecology team in the region and contribute to driving success for Tetra Tech's UK nature team (ecology team sits within the nature team). This role requires a balance of leadership, business development, and technical excellence. You will lead by example, guiding your team to deliver high-quality ecological services while fostering new opportunities and maintaining strong client relationships. Your primary focus will be to positively lead, manage, and grow our ecology team, providing mentorship and support to staff in their professional development. You will oversee the delivery of a programme of works including complex ecological projects, ensuring technical quality and timely completion objectives are met, whilst maintaining positive engagement with clients and feedback of information to your team. We seek someone who thrives in a fast-paced, high-quality environment and can balance multiple responsibilities which a leading role can bring. We provide Tetra Tech's dedicated Project Management training and encourage you to lead projects that align with your technical skillset. With an eye for detail and a commitment to high standards, you will provide support and feedback to colleagues on project deliverables, bids, and proposals. You will also collaborate with colleagues from across the wider business on multi-disciplinary opportunities and projects, so a willingness to understand how other parts of the business operate would be advantageous. You will represent the Midlands region and contribute to Tetra Tech's nature team business development activities in line with our strategy. This includes leading, supporting, and coordinating the technical elements of bids, tenders, and framework opportunities, requiring a sound understanding of the technical aspects of ecological consultancy and commercial acumen. You will work closely with our professional project managers and bid support team. In this role, you will leverage your professional network to add value to bids, business development opportunities, and projects. It is essential that you enjoy developing relationships with clients and colleagues. Key responsibilities Team Development: Mentor and inspire the team and communicate effectively with colleagues and third parties fostering collaboration and professional growth. Lead the mentoring and development of staff in line with strategic goals. Have line management responsibility including timesheet signoff, pastoral care and duty of care where appropriate for the technical specialism. Client Engagement: Build and maintain strong relationships with existing and new clients, positioning us as a trusted partner for all nature-related needs. Project Leadership: Take an active role in projects, providing expert ecological input from initial consultation through to delivery, as well as supporting more junior project managers in the Region with troubleshooting. All Team Leads will be trained to Tetra Tech's Project Management training to Level 2. Technical Expertise: our team is renowned for his technical excellence and the Team Lead will need to provide high-level technical guidance to ensure projects meet regulatory and environmental compliance. They will supervise and review the development of standard technical solutions and verify that outputs meet expected quality standards. Lead the development of technical excellence and solutions based on relevant best practice and research, including knowledge sharing across the national Ecology team. Experience of Ecological Impact Assessment and writing EIA reports and Habitat Regulations Assessments. Contribute to planning committees, inquiries and Expert Witness evidence. Business Growth: Contribute to the strategic development of the Nature department and wider Tetra Tech business. Be involved with business development activity including having an awareness of market conditions, opportunities and competition and the identification and delivery of opportunities with new and existing clients. Requirements: An appropriate academic qualification in a related discipline Full Member of the Chartered Institute of Ecology and Environmental Management. Chartered Ecologist or Charted Environmentalist Demonstrable industry experience and capability to fulfil the role described. Hold a full driving licence. Flexible Working We operate fully flexible, hybrid working which allows our environmental specialists to choose where, how and when they work as long as our clients are receiving the high-quality service they expect. We focus on talent and skills, not postcode. The role will require working closely with the ecology leadership team, national ecology team, mentoring and managing other consultants and developing relationships with clients and colleagues so may require some time at an office or alternative working space to suit those involved. We are very happy to discuss flexible working for this role, including the possibility of reduced or compressed hours and flexible start or finish times. We can offer a range of solutions to help you get the most out of your work / life balance. If the timing's not quite right for you, please do still get in touch as we will always consider deferring the start date for the right candidate. About the team Over 90 permanent ecologists across 14 offices working as one cohesive team. Time away from home minimised. IT systems allow seamless remote and flexible working, so proximity to an office is not a barrier- we focus on talents & skills, not postcode. Our ecologists can work on the projects that interest them and deliver them to the highest standards. Cars or car allowances to every member of the team regardless of grade, including for personal use. Established TOIL system to allow time management to suit specific personal needs alongside seasonal demands. Career frameworks provide clarity on how to progress. We encourage the development of well-rounded ecologists who can talk about all stages of a project. We offer internal and external training and mentoring, including from our inhouse experts. Bat handling licence incentivisation scheme to thank ecologists who spend time and effort in achieving their licence - we know it's not easy! And to show our support of personal development, we award a significant financial bonus to anyone achieving Chartered Environmentalist/Ecologist status through CIEEM. We work closely with many other teams, including our own Planners, Archaeologists, Landscape Architects, Masterplanners and Engineers. With a culture of openness, there is always someone within the business who can provide advice and support for almost any query. Tetra Tech is a leading provider of high-end consulting and engineering services for projects worldwide. We combine the resources of a global, multibillion dollar company with local, client-focused delivery in more than 400 locations around the world. We are Leading with Science to provide sustainable and resilient solutions for our clients. At Tetra Tech, we provide a collaborative environment that supports individual performance, innovation, and creativity. We are proud to offer competitive compensation and benefits. Learn more by visiting For more information on our company, please visit our website at . To apply . click apply for full job details
VARIOUS LOCATIONS Office locations - Southampton, Reading, London, Cardiff, Bristol, Leicester, Birmingham, Manchester, Cumbria, Newcastle, Leeds, Edinburgh, Belfast Apply for Job Are you an ecologist looking to strengthen your skills and experience across diverse projects with the support of an experienced team of ecology experts? Are you ambitious to develop your technical skills and career in line with a defined career pathway that follows the route you choose? Do you want more variety in the field work you complete? Who is Tetra Tech? Tetra Tech is a dynamic, leading provider of high-end consulting and engineering services for projects worldwide. We combine the resources of a global, multibillion dollar company with local, client-focused delivery in more than 400 locations around the world. We work across a breadth of sectors including residential, defence, energy, government services and transport. We are Leading with Science to provide sustainable and resilient solutions for our clients. Tetra Tech's ecology team won the CIEEM Large Consultancy of the Year Award in 2023 and 2025 and Large Scale Mitigation Award in 2023. We are renowned for delivering innovative solutions to our clients complex problems and our ecology team plays a critical role in shaping sustainable projects nationwide. Our people are at the heart of everything we do. They help our clients succeed, our business prosper and the communities we work in thrive. We need the very best designers, project managers, engineers, surveyors, town planners, environmental specialists and business service professionals to maintain our reputation as a market leader. We do this by taking care of our people; offering fantastic flexible benefits, providing personal and professional development, and giving employees the opportunity to work on exciting and ground-breaking projects. We don't want Tetra Tech to be just your next role, we want it to be a step-change in your career and ultimately a move that you are proud to have made. The role: You will play a key role in delivering high-quality ecological services. You will lead surveys and contribute to a diverse range of projects across sectors including energy, defence and infrastructure. Your expertise will support clients in achieving their environmental goals while maintaining compliance with regulatory requirements. As Tetra Tech builds on its demonstrable track record as one of the leading global environmental consultancies, we are seeking Assistant/Consultant Ecologists to join our national ecology team. With ambitions to grow our UK presence to emulate the success of the global business, we are looking for candidates to join our established network of over 90 ecologists with the motivation to develop their field skills across a broad portfolio of projects, including data analysis and technical reporting. We are looking for talented individuals who are keen to learn and are developing a set of field-survey skills, preferably including bats and report writing skills. Those holding protected species licences or working towards them are favourable. In return, they will play an integral part the team, directly supporting our project delivery, while gaining valuable support, mentoring and training from our national experts. You will be regularly involved with surveys and mitigation schemes for a variety of habitats and protected species including bats, reptiles, great crested newts, dormice, badgers, water voles, otters, birds and many other species. The position will involve carrying out a range of field surveys over the busy survey season, alongside office-based work such as data analysis, report writing, survey planning, and attendance at team meetings. With a clearly defined career framework that can be adapted to suit specific aspirations, Tetra Tech is able to provide extensive and focused training including field work, shadowing, project management and report writing, to align with career aspirations. We also financially reward our team for gaining their bat handling licence from the relevant statutory authority. We are currently working on multiple sites requiring Nutrient Assessments, Biodiversity Net Gain assessments, and enhancement or management plans with the opportunity our Assistants and Consultants to be actively involved in implementing these on the ground. The role will require work with colleagues from across the wider business on multi-disciplinary opportunities and projects so a willingness to understand how other parts of the business work would be advantageous. Our success is, in part, due to our established and long-lasting relationships with clients and the role will involve working closely with clients across a range of sectors including Residential, Defence, Infrastructure, Energy and Government Services. We operate fully flexible, hybrid working which allows our ecologists to choose where, how and when they work as long as our clients are receiving the high-quality service they expect. We focus on talent and skills, not postcode. The role will require site work as well as working closely with ecologists, clients and colleagues from other teams so will require time on site, at an office or alternative working space to suit those involved. About the team 95 permanent ecologists across 14 offices working as one cohesive team. Time away from home minimised. IT systems allow seamless remote and flexible working, so proximity to an office is not a barrier- we focus on talents & skills, not postcode. Our ecologists can work on the projects that interest them and deliver them to the highest standards. Cars or car allowances to every member of the team regardless of grade, including for personal use. Established TOIL system to allow time management to suit specific personal needs alongside seasonal demands. Career frameworks provide clarity on how to progress. We encourage the development of well-rounded ecologists who can talk about all stages of a project. We offer internal and external training and mentoring, including from our inhouse experts. Bat handling licence incentivisation scheme to thank ecologists who spend time and effort in achieving their licence - we know it's not easy! And to show our support of personal development, we award a significant financial bonus to anyone achieving Chartered Environmentalist/Ecologist status through CIEEM. We work closely with many other teams, including our own Planners, Archaeologists, Landscape Architects, Masterplanners and Engineers. With a culture of openness, there is always someone within the business who can provide advice and support for almost any query. Tetra Tech is a leading provider of high-end consulting and engineering services for projects worldwide. We combine the resources of a global, multibillion dollar company with local, client-focused delivery in more than 400 locations around the world. We are Leading with Science to provide sustainable and resilient solutions for our clients. At Tetra Tech, we provide a collaborative environment that supports individual performance, innovation, and creativity. We are proud to offer competitive compensation and benefits. Learn more by visiting For more information on our company, please visit our website at . To apply, please submit your resume and cover letter on the Careers portion of our website at Tetra Tech Europe Careers - Jobs () Tetra Tech is an equal opportunities employer and encourages applications from all suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity/shared parental leave, in line with the Equalities Act 2010. Additional Information Organization: 784 TCE Requisition
Sep 05, 2025
Full time
VARIOUS LOCATIONS Office locations - Southampton, Reading, London, Cardiff, Bristol, Leicester, Birmingham, Manchester, Cumbria, Newcastle, Leeds, Edinburgh, Belfast Apply for Job Are you an ecologist looking to strengthen your skills and experience across diverse projects with the support of an experienced team of ecology experts? Are you ambitious to develop your technical skills and career in line with a defined career pathway that follows the route you choose? Do you want more variety in the field work you complete? Who is Tetra Tech? Tetra Tech is a dynamic, leading provider of high-end consulting and engineering services for projects worldwide. We combine the resources of a global, multibillion dollar company with local, client-focused delivery in more than 400 locations around the world. We work across a breadth of sectors including residential, defence, energy, government services and transport. We are Leading with Science to provide sustainable and resilient solutions for our clients. Tetra Tech's ecology team won the CIEEM Large Consultancy of the Year Award in 2023 and 2025 and Large Scale Mitigation Award in 2023. We are renowned for delivering innovative solutions to our clients complex problems and our ecology team plays a critical role in shaping sustainable projects nationwide. Our people are at the heart of everything we do. They help our clients succeed, our business prosper and the communities we work in thrive. We need the very best designers, project managers, engineers, surveyors, town planners, environmental specialists and business service professionals to maintain our reputation as a market leader. We do this by taking care of our people; offering fantastic flexible benefits, providing personal and professional development, and giving employees the opportunity to work on exciting and ground-breaking projects. We don't want Tetra Tech to be just your next role, we want it to be a step-change in your career and ultimately a move that you are proud to have made. The role: You will play a key role in delivering high-quality ecological services. You will lead surveys and contribute to a diverse range of projects across sectors including energy, defence and infrastructure. Your expertise will support clients in achieving their environmental goals while maintaining compliance with regulatory requirements. As Tetra Tech builds on its demonstrable track record as one of the leading global environmental consultancies, we are seeking Assistant/Consultant Ecologists to join our national ecology team. With ambitions to grow our UK presence to emulate the success of the global business, we are looking for candidates to join our established network of over 90 ecologists with the motivation to develop their field skills across a broad portfolio of projects, including data analysis and technical reporting. We are looking for talented individuals who are keen to learn and are developing a set of field-survey skills, preferably including bats and report writing skills. Those holding protected species licences or working towards them are favourable. In return, they will play an integral part the team, directly supporting our project delivery, while gaining valuable support, mentoring and training from our national experts. You will be regularly involved with surveys and mitigation schemes for a variety of habitats and protected species including bats, reptiles, great crested newts, dormice, badgers, water voles, otters, birds and many other species. The position will involve carrying out a range of field surveys over the busy survey season, alongside office-based work such as data analysis, report writing, survey planning, and attendance at team meetings. With a clearly defined career framework that can be adapted to suit specific aspirations, Tetra Tech is able to provide extensive and focused training including field work, shadowing, project management and report writing, to align with career aspirations. We also financially reward our team for gaining their bat handling licence from the relevant statutory authority. We are currently working on multiple sites requiring Nutrient Assessments, Biodiversity Net Gain assessments, and enhancement or management plans with the opportunity our Assistants and Consultants to be actively involved in implementing these on the ground. The role will require work with colleagues from across the wider business on multi-disciplinary opportunities and projects so a willingness to understand how other parts of the business work would be advantageous. Our success is, in part, due to our established and long-lasting relationships with clients and the role will involve working closely with clients across a range of sectors including Residential, Defence, Infrastructure, Energy and Government Services. We operate fully flexible, hybrid working which allows our ecologists to choose where, how and when they work as long as our clients are receiving the high-quality service they expect. We focus on talent and skills, not postcode. The role will require site work as well as working closely with ecologists, clients and colleagues from other teams so will require time on site, at an office or alternative working space to suit those involved. About the team 95 permanent ecologists across 14 offices working as one cohesive team. Time away from home minimised. IT systems allow seamless remote and flexible working, so proximity to an office is not a barrier- we focus on talents & skills, not postcode. Our ecologists can work on the projects that interest them and deliver them to the highest standards. Cars or car allowances to every member of the team regardless of grade, including for personal use. Established TOIL system to allow time management to suit specific personal needs alongside seasonal demands. Career frameworks provide clarity on how to progress. We encourage the development of well-rounded ecologists who can talk about all stages of a project. We offer internal and external training and mentoring, including from our inhouse experts. Bat handling licence incentivisation scheme to thank ecologists who spend time and effort in achieving their licence - we know it's not easy! And to show our support of personal development, we award a significant financial bonus to anyone achieving Chartered Environmentalist/Ecologist status through CIEEM. We work closely with many other teams, including our own Planners, Archaeologists, Landscape Architects, Masterplanners and Engineers. With a culture of openness, there is always someone within the business who can provide advice and support for almost any query. Tetra Tech is a leading provider of high-end consulting and engineering services for projects worldwide. We combine the resources of a global, multibillion dollar company with local, client-focused delivery in more than 400 locations around the world. We are Leading with Science to provide sustainable and resilient solutions for our clients. At Tetra Tech, we provide a collaborative environment that supports individual performance, innovation, and creativity. We are proud to offer competitive compensation and benefits. Learn more by visiting For more information on our company, please visit our website at . To apply, please submit your resume and cover letter on the Careers portion of our website at Tetra Tech Europe Careers - Jobs () Tetra Tech is an equal opportunities employer and encourages applications from all suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity/shared parental leave, in line with the Equalities Act 2010. Additional Information Organization: 784 TCE Requisition
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert Hidden Hearing is one of the UK's leading expert providers of private hearing healthcare, providing life changing hearing healthcare. We are looking for a Hearing Aid Audiologist (HCPC Qualified) in the Ipswich area. T his role will be based in the heart of the community visiting patients in their own homes and working from visiting site locations. Basic salary - £37,618 with OTE £55,000 Generous car allowance starting from £5,328 per annum or company car if preferred Rewarding uncapped commission payable monthly and opportunity to earn both quarterly and annual bonuses 25 days annual leave plus bank holidays Employee Assistance Programme accessible for you and your family. Plus other benefits including employee discounts for you and your family, supportive culture, long service awards IiP Gold accredited company You will have the support of a designated diary coordinator and supportive team of managers. You will be employed on a permanent contract, working 37.5 hours per week, Monday to Friday 9.00am to 5.00pm, although some flexibility with working hours in accordance with business needs will be required. Responsibilities You will need to be a HCPC qualified hearing aid dispenser with the desire and ability to provide premium customer care and have an aptitude for sales. You will need a full UK driving licence. To carry out our comprehensive hearing assessments and provide and sell the most appropriate hearing solutions, within specified time scales in accordance with the HCPC standards of performance, conduct and ethics, and BSHAA code of practice and guidelines Complete audiograms and customer records on the Company's CMS system accurately and synchronise daily Adhere to company working practices including the standard consultation Provide premium after sales service by responding to service calls to resolve problems or queries, in a timely and professional manner. Keep knowledge and skills up to date in line with the HCPC CPD requirements Job Requirements Qualified HAD or Pre-Registered HAD Hold current HCPC registration Be a member or be prepared to become a member of BSHAA IT skills at a level that enables the use of the company systems and audiometry equipment Time and job management abilities to allow a well-planned and structured approach to workload Hold current driving licence This post requires all applicants to be eligible to work within the UK/ EU without restrictions. Unfortunately, we are not able to provide Visa sponsorship at this time. Hidden Hearing - About Us We make a life-changing difference to people living with hearing loss and we do so through our exceptional colleagues. Established in 1968, Hidden Hearing is dedicated to providing the highest standard of care possible, with more than 100,000 people trusting us to test and care for their hearing every year. We are owned by Demant, a global, world-leading hearing healthcare and technology group and together we embrace 4 core values; we are team players, we create trust, we apply a can-do attitude and we create innovative solutions. We employ over 650 people in the UK, including almost 240 fully qualified Hearing Aid Dispensers. It is often said that being part of the Hidden Hearing team feels like working with family and friends, as we pride ourselves on our down to earth, supportive culture. We truly care about each and every member of our team. In fact, we became the first dedicated hearing retailer to be recognised as a member of Investor s in People over 15 years ago and in 2023 we were awarded Gold standard. We encourage colleagues to be actively engaged our organisation. In return we will reward you with a high basic salary and a competitive commission and bonus scheme designed to reward excellent patient care. There are ongoing training and development opportunities to grow and progress with us so that you become the very best you can be. About Audika Group The Audika Group is the hearing care division of Demant and we are one of the world's leading hearing care retailers with more than 3,500 clinics in 25 markets. If you join our team, you are guaranteed an inspiring and motivating working environment in a highly international environment. You will work with a variety of different countries, cultures and perspectives, in close collaboration with amazing and committed colleagues. Who we are Hidden Hearing belongs to Audika Group which is the Hearing Care division of Demant and one of the world's leading hearing care retailers. With more than 5.000 hearing care experts in over 3.500 clinics worldwide, we combine our global reach with a local approach and strong local brands. Our team includes audiologist, managers, front-desk staff, and many other global and local functions. We are diverse in our talents, cultures, and perspectives, but united in our vision -To help more people hear better with the best personalized care. So, if you are ready to make a career out of helping people love their ears, we would love to hear from you.
Sep 02, 2025
Full time
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert Hidden Hearing is one of the UK's leading expert providers of private hearing healthcare, providing life changing hearing healthcare. We are looking for a Hearing Aid Audiologist (HCPC Qualified) in the Ipswich area. T his role will be based in the heart of the community visiting patients in their own homes and working from visiting site locations. Basic salary - £37,618 with OTE £55,000 Generous car allowance starting from £5,328 per annum or company car if preferred Rewarding uncapped commission payable monthly and opportunity to earn both quarterly and annual bonuses 25 days annual leave plus bank holidays Employee Assistance Programme accessible for you and your family. Plus other benefits including employee discounts for you and your family, supportive culture, long service awards IiP Gold accredited company You will have the support of a designated diary coordinator and supportive team of managers. You will be employed on a permanent contract, working 37.5 hours per week, Monday to Friday 9.00am to 5.00pm, although some flexibility with working hours in accordance with business needs will be required. Responsibilities You will need to be a HCPC qualified hearing aid dispenser with the desire and ability to provide premium customer care and have an aptitude for sales. You will need a full UK driving licence. To carry out our comprehensive hearing assessments and provide and sell the most appropriate hearing solutions, within specified time scales in accordance with the HCPC standards of performance, conduct and ethics, and BSHAA code of practice and guidelines Complete audiograms and customer records on the Company's CMS system accurately and synchronise daily Adhere to company working practices including the standard consultation Provide premium after sales service by responding to service calls to resolve problems or queries, in a timely and professional manner. Keep knowledge and skills up to date in line with the HCPC CPD requirements Job Requirements Qualified HAD or Pre-Registered HAD Hold current HCPC registration Be a member or be prepared to become a member of BSHAA IT skills at a level that enables the use of the company systems and audiometry equipment Time and job management abilities to allow a well-planned and structured approach to workload Hold current driving licence This post requires all applicants to be eligible to work within the UK/ EU without restrictions. Unfortunately, we are not able to provide Visa sponsorship at this time. Hidden Hearing - About Us We make a life-changing difference to people living with hearing loss and we do so through our exceptional colleagues. Established in 1968, Hidden Hearing is dedicated to providing the highest standard of care possible, with more than 100,000 people trusting us to test and care for their hearing every year. We are owned by Demant, a global, world-leading hearing healthcare and technology group and together we embrace 4 core values; we are team players, we create trust, we apply a can-do attitude and we create innovative solutions. We employ over 650 people in the UK, including almost 240 fully qualified Hearing Aid Dispensers. It is often said that being part of the Hidden Hearing team feels like working with family and friends, as we pride ourselves on our down to earth, supportive culture. We truly care about each and every member of our team. In fact, we became the first dedicated hearing retailer to be recognised as a member of Investor s in People over 15 years ago and in 2023 we were awarded Gold standard. We encourage colleagues to be actively engaged our organisation. In return we will reward you with a high basic salary and a competitive commission and bonus scheme designed to reward excellent patient care. There are ongoing training and development opportunities to grow and progress with us so that you become the very best you can be. About Audika Group The Audika Group is the hearing care division of Demant and we are one of the world's leading hearing care retailers with more than 3,500 clinics in 25 markets. If you join our team, you are guaranteed an inspiring and motivating working environment in a highly international environment. You will work with a variety of different countries, cultures and perspectives, in close collaboration with amazing and committed colleagues. Who we are Hidden Hearing belongs to Audika Group which is the Hearing Care division of Demant and one of the world's leading hearing care retailers. With more than 5.000 hearing care experts in over 3.500 clinics worldwide, we combine our global reach with a local approach and strong local brands. Our team includes audiologist, managers, front-desk staff, and many other global and local functions. We are diverse in our talents, cultures, and perspectives, but united in our vision -To help more people hear better with the best personalized care. So, if you are ready to make a career out of helping people love their ears, we would love to hear from you.
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert Hidden Hearing is one of the UK's leading expert providers of private hearing healthcare, providing life changing hearing healthcare. We are looking for a Hearing Aid Audiologist (HCPC Qualified) in the Loughton area. T his role will be based in the heart of the community visiting patients in their own homes and working from our visiting site locations. Basic salary - £37,618 with OTE £55,000 Generous car allowance starting from £5,328 per annum or company car if preferred Rewarding uncapped commission payable monthly and opportunity to earn both quarterly and annual bonuses 25 days annual leave plus bank holidays Employee Assistance Programme accessible for you and your family. Plus other benefits including employee discounts for you and your family, supportive culture, long service awards IiP Gold accredited company You will have the support of a designated diary coordinator and supportive team of managers. You will be employed on a permanent contract, working 37.5 hours per week, Monday to Friday 9.00am to 5.00pm, although some flexibility with working hours in accordance with business needs will be required. Responsibilities You will need to be a HCPC qualified hearing aid dispenser with the desire and ability to provide premium customer care and have an aptitude for sales. You will need a full UK driving licence. To carry out our comprehensive hearing assessments and provide and sell the most appropriate hearing solutions, within specified time scales in accordance with the HCPC standards of performance, conduct and ethics, and BSHAA code of practice and guidelines Complete audiograms and customer records on the Company's CMS system accurately and synchronise daily Adhere to company working practices including the standard consultation Provide premium after sales service by responding to service calls to resolve problems or queries, in a timely and professional manner. Keep knowledge and skills up to date in line with the HCPC CPD requirements Job Requirements Qualified HAD or Pre-Registered HAD Hold current HCPC registration Be a member or be prepared to become a member of BSHAA IT skills at a level that enables the use of the company systems and audiometry equipment Time and job management abilities to allow a well-planned and structured approach to workload Hold current driving licence This post requires all applicants to be eligible to work within the UK/ EU without restrictions. Unfortunately, we are not able to provide Visa sponsorship at this time. About Us - Hidden Hearing We make a life-changing difference to people living with hearing loss and we do so through our exceptional colleagues. Established in 1968, Hidden Hearing is dedicated to providing the highest standard of care possible, with more than 100,000 people trusting us to test and care for their hearing every year. We are owned by Demant, a global, world-leading hearing healthcare and technology group and together we embrace 4 core values; we are team players, we create trust, we apply a can-do attitude and we create innovative solutions. We employ over 650 people in the UK, including almost 240 fully qualified Hearing Aid Dispensers. It is often said that being part of the Hidden Hearing team feels like working with family and friends, as we pride ourselves on our down to earth, supportive culture. We truly care about each and every member of our team. In fact, we became the first dedicated hearing retailer to be recognised as a member of Investor s in People over 15 years ago and in 2023 we were awarded Gold standard. We encourage colleagues to be actively engaged our organisation. In return we will reward you with a high basic salary and a competitive commission and bonus scheme designed to reward excellent patient care. There are ongoing training and development opportunities to grow and progress with us so that you become the very best you can be. About Audika Group The Audika Group is the hearing care division of Demant and we are one of the world's leading hearing care retailers with more than 3,500 clinics in 25 markets. If you join our team, you are guaranteed an inspiring and motivating working environment in a highly international environment. You will work with a variety of different countries, cultures and perspectives, in close collaboration with amazing and committed colleagues. Who we are Hidden Hearing belongs to Audika Group which is the Hearing Care division of Demant and one of the world's leading hearing care retailers. With more than 5.000 hearing care experts in over 3.500 clinics worldwide, we combine our global reach with a local approach and strong local brands. Our team includes audiologist, managers, front-desk staff, and many other global and local functions. We are diverse in our talents, cultures, and perspectives, but united in our vision -To help more people hear better with the best personalized care. So, if you are ready to make a career out of helping people love their ears, we would love to hear from you.
Aug 27, 2025
Full time
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert Hidden Hearing is one of the UK's leading expert providers of private hearing healthcare, providing life changing hearing healthcare. We are looking for a Hearing Aid Audiologist (HCPC Qualified) in the Loughton area. T his role will be based in the heart of the community visiting patients in their own homes and working from our visiting site locations. Basic salary - £37,618 with OTE £55,000 Generous car allowance starting from £5,328 per annum or company car if preferred Rewarding uncapped commission payable monthly and opportunity to earn both quarterly and annual bonuses 25 days annual leave plus bank holidays Employee Assistance Programme accessible for you and your family. Plus other benefits including employee discounts for you and your family, supportive culture, long service awards IiP Gold accredited company You will have the support of a designated diary coordinator and supportive team of managers. You will be employed on a permanent contract, working 37.5 hours per week, Monday to Friday 9.00am to 5.00pm, although some flexibility with working hours in accordance with business needs will be required. Responsibilities You will need to be a HCPC qualified hearing aid dispenser with the desire and ability to provide premium customer care and have an aptitude for sales. You will need a full UK driving licence. To carry out our comprehensive hearing assessments and provide and sell the most appropriate hearing solutions, within specified time scales in accordance with the HCPC standards of performance, conduct and ethics, and BSHAA code of practice and guidelines Complete audiograms and customer records on the Company's CMS system accurately and synchronise daily Adhere to company working practices including the standard consultation Provide premium after sales service by responding to service calls to resolve problems or queries, in a timely and professional manner. Keep knowledge and skills up to date in line with the HCPC CPD requirements Job Requirements Qualified HAD or Pre-Registered HAD Hold current HCPC registration Be a member or be prepared to become a member of BSHAA IT skills at a level that enables the use of the company systems and audiometry equipment Time and job management abilities to allow a well-planned and structured approach to workload Hold current driving licence This post requires all applicants to be eligible to work within the UK/ EU without restrictions. Unfortunately, we are not able to provide Visa sponsorship at this time. About Us - Hidden Hearing We make a life-changing difference to people living with hearing loss and we do so through our exceptional colleagues. Established in 1968, Hidden Hearing is dedicated to providing the highest standard of care possible, with more than 100,000 people trusting us to test and care for their hearing every year. We are owned by Demant, a global, world-leading hearing healthcare and technology group and together we embrace 4 core values; we are team players, we create trust, we apply a can-do attitude and we create innovative solutions. We employ over 650 people in the UK, including almost 240 fully qualified Hearing Aid Dispensers. It is often said that being part of the Hidden Hearing team feels like working with family and friends, as we pride ourselves on our down to earth, supportive culture. We truly care about each and every member of our team. In fact, we became the first dedicated hearing retailer to be recognised as a member of Investor s in People over 15 years ago and in 2023 we were awarded Gold standard. We encourage colleagues to be actively engaged our organisation. In return we will reward you with a high basic salary and a competitive commission and bonus scheme designed to reward excellent patient care. There are ongoing training and development opportunities to grow and progress with us so that you become the very best you can be. About Audika Group The Audika Group is the hearing care division of Demant and we are one of the world's leading hearing care retailers with more than 3,500 clinics in 25 markets. If you join our team, you are guaranteed an inspiring and motivating working environment in a highly international environment. You will work with a variety of different countries, cultures and perspectives, in close collaboration with amazing and committed colleagues. Who we are Hidden Hearing belongs to Audika Group which is the Hearing Care division of Demant and one of the world's leading hearing care retailers. With more than 5.000 hearing care experts in over 3.500 clinics worldwide, we combine our global reach with a local approach and strong local brands. Our team includes audiologist, managers, front-desk staff, and many other global and local functions. We are diverse in our talents, cultures, and perspectives, but united in our vision -To help more people hear better with the best personalized care. So, if you are ready to make a career out of helping people love their ears, we would love to hear from you.
The Financial Times is one of the world's leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide. At the FT, curiosity thrives and ambitious thinking is rewarded. Together, we help audiences stay better informed and deepen their understanding of the world around them. Our Product & Tech teams drive us forward in an ever-evolving digital landscape, delivering cutting-edge products to over one million digital subscribers daily. Our growth relies on a diverse, dedicated and dynamic group of product, tech, delivery and data specialists. With a supportive culture, entrepreneurial spirit and opportunities at every turn, there are no limits to where your FT career can take you. Build a newsworthy career at the FT. Our commitment to diversity, equity and inclusion We believe in the power of unique perspectives and want all voices in our organisation to be heard, respected and valued. A supportive workplace is one where employees feel they can be themselves and operate to their full potential. We are committed to removing barriers for everyone, with a focus on addressing those faced by underrepresented groups. Brief summary of role: The Finance Systems Technical Analyst will support and enhance our finance system landscape, with a strong focus on reporting, business intelligence, and integration development. This role will be responsible for the improvements and day to day running of all integrations and the streamlining of our reporting suite. In this role you'll: Design, develop, and maintain custom reports and dashboards using BI Publisher, OTBI and support the data replication between Oracle and Spreadsheet Server/Angles Analyse business reporting needs and translate them into efficient Oracle Cloud reporting solutions. Develop and support integrations between Oracle Cloud ERP and external systems using Oracle Integration Cloud (OIC). Troubleshoot and resolve technical issues related to integrations, data flows, and system connectivity. Collaborate with functional teams to understand business processes and ensure technical solutions meet business requirements. Support enhancements and updates to ERP configurations related to Financials and integrations. Monitor and optimize performance of reports and integrations. Participate in project life cycles including design, testing, deployment, and support. Maintain documentation of integration architecture, technical specifications, and support procedures. Stay current on Oracle Cloud updates and proactively assess their impact. You'll bring to the role 3+ years of experience as a technical analyst or developer working with Oracle products (Oracle Cloud ERP or EBS) Proficiency in BI Publisher, OTBI, SQL and PL/SQL. Experience with FBDI, Web Services, and Business Events. Experience designing and building integrations in Oracle Integration Cloud (OIC) including REST, SOAP, and file-based integrations. Good understanding of Oracle Cloud Financials modules (GL, AP, AR, FA, CM). Strong analytical and problem-solving skills. Ability to work independently and collaboratively across cross-functional teams. Why Join Us? Be part of a team that is modernising and shaping the future of internal applications at the FT. Work in an organisation that values engineering excellence, continuous improvement, and innovation. Benefit from a supportive and inclusive team culture that promotes learning and career growth. If this sounds like a role that aligns with your expertise and ambitions, we'd love to hear from you! What's in it for you? Our benefits Our benefits vary by location, but we are committed to providing best-in-class perks across all our offices. These include generous annual leave, medical cover, inclusive parental leave packages, subsidised gym memberships and opportunities to give back to the community. Full details of our benefits are available here. We've embraced a 50% hybrid working model (averaging two to three days onsite) that fosters trust and remote adaptability while encouraging in-person camaraderie and peer learning. Additionally, we are open to accommodating specific flexible working pattern requests for all roles where feasible. Accessibility We are a disability confident employer and Valuable 500 signatory. Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email and a member of our team will be happy to help. Create a Job Alert Interested in building your career at Financial Times? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Have you been previously employed at the FT? Select Have you previously taken part in an FT Early careers programme? e.g. FT Talent Challenge, FT News School, work experience etc. Select Please select the currency of your salary expectations. If not listed, please select Other Currency. Select What are your base annual salary expectations? What is your current notice period in weeks? Select Will you now or in the future require sponsorship for employment visa status in the country for which this role is based? Select I accept the candidate privacy notice and consent to being contacted in regard to this application. United Kingdom - Voluntary Disclosure Optional Additional Information As part of the FT's commitment to equality, diversity and inclusion, in this section we ask for information to help us measure the effectiveness of our equal opportunity policies. This information is voluntary and your application will not be treated differently based on whether or not you provide these details. Your information will be stored separately to your application on our recruitment system, with safeguards in place to ensure that your data is kept secure and treated confidentially. Hiring managers and recruiters cannot see this information on an individual basis. We may use the data in an anonymised form for reporting purposes or as required to comply with statutory reporting requirements, depending on your location. What was the occupation of your main household earner when you were aged 14? (Occupations provided are examples, please select the option that most closely resembles your main householder earners employment) Select If you finished school after 1980, were you eligible for free school meals at any point during your school years? Select If you attended university, were you the first person in your immediate family (parents or guardians) to do so? Select
Aug 21, 2025
Full time
The Financial Times is one of the world's leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide. At the FT, curiosity thrives and ambitious thinking is rewarded. Together, we help audiences stay better informed and deepen their understanding of the world around them. Our Product & Tech teams drive us forward in an ever-evolving digital landscape, delivering cutting-edge products to over one million digital subscribers daily. Our growth relies on a diverse, dedicated and dynamic group of product, tech, delivery and data specialists. With a supportive culture, entrepreneurial spirit and opportunities at every turn, there are no limits to where your FT career can take you. Build a newsworthy career at the FT. Our commitment to diversity, equity and inclusion We believe in the power of unique perspectives and want all voices in our organisation to be heard, respected and valued. A supportive workplace is one where employees feel they can be themselves and operate to their full potential. We are committed to removing barriers for everyone, with a focus on addressing those faced by underrepresented groups. Brief summary of role: The Finance Systems Technical Analyst will support and enhance our finance system landscape, with a strong focus on reporting, business intelligence, and integration development. This role will be responsible for the improvements and day to day running of all integrations and the streamlining of our reporting suite. In this role you'll: Design, develop, and maintain custom reports and dashboards using BI Publisher, OTBI and support the data replication between Oracle and Spreadsheet Server/Angles Analyse business reporting needs and translate them into efficient Oracle Cloud reporting solutions. Develop and support integrations between Oracle Cloud ERP and external systems using Oracle Integration Cloud (OIC). Troubleshoot and resolve technical issues related to integrations, data flows, and system connectivity. Collaborate with functional teams to understand business processes and ensure technical solutions meet business requirements. Support enhancements and updates to ERP configurations related to Financials and integrations. Monitor and optimize performance of reports and integrations. Participate in project life cycles including design, testing, deployment, and support. Maintain documentation of integration architecture, technical specifications, and support procedures. Stay current on Oracle Cloud updates and proactively assess their impact. You'll bring to the role 3+ years of experience as a technical analyst or developer working with Oracle products (Oracle Cloud ERP or EBS) Proficiency in BI Publisher, OTBI, SQL and PL/SQL. Experience with FBDI, Web Services, and Business Events. Experience designing and building integrations in Oracle Integration Cloud (OIC) including REST, SOAP, and file-based integrations. Good understanding of Oracle Cloud Financials modules (GL, AP, AR, FA, CM). Strong analytical and problem-solving skills. Ability to work independently and collaboratively across cross-functional teams. Why Join Us? Be part of a team that is modernising and shaping the future of internal applications at the FT. Work in an organisation that values engineering excellence, continuous improvement, and innovation. Benefit from a supportive and inclusive team culture that promotes learning and career growth. If this sounds like a role that aligns with your expertise and ambitions, we'd love to hear from you! What's in it for you? Our benefits Our benefits vary by location, but we are committed to providing best-in-class perks across all our offices. These include generous annual leave, medical cover, inclusive parental leave packages, subsidised gym memberships and opportunities to give back to the community. Full details of our benefits are available here. We've embraced a 50% hybrid working model (averaging two to three days onsite) that fosters trust and remote adaptability while encouraging in-person camaraderie and peer learning. Additionally, we are open to accommodating specific flexible working pattern requests for all roles where feasible. Accessibility We are a disability confident employer and Valuable 500 signatory. Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email and a member of our team will be happy to help. Create a Job Alert Interested in building your career at Financial Times? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Have you been previously employed at the FT? Select Have you previously taken part in an FT Early careers programme? e.g. FT Talent Challenge, FT News School, work experience etc. Select Please select the currency of your salary expectations. If not listed, please select Other Currency. Select What are your base annual salary expectations? What is your current notice period in weeks? Select Will you now or in the future require sponsorship for employment visa status in the country for which this role is based? Select I accept the candidate privacy notice and consent to being contacted in regard to this application. United Kingdom - Voluntary Disclosure Optional Additional Information As part of the FT's commitment to equality, diversity and inclusion, in this section we ask for information to help us measure the effectiveness of our equal opportunity policies. This information is voluntary and your application will not be treated differently based on whether or not you provide these details. Your information will be stored separately to your application on our recruitment system, with safeguards in place to ensure that your data is kept secure and treated confidentially. Hiring managers and recruiters cannot see this information on an individual basis. We may use the data in an anonymised form for reporting purposes or as required to comply with statutory reporting requirements, depending on your location. What was the occupation of your main household earner when you were aged 14? (Occupations provided are examples, please select the option that most closely resembles your main householder earners employment) Select If you finished school after 1980, were you eligible for free school meals at any point during your school years? Select If you attended university, were you the first person in your immediate family (parents or guardians) to do so? Select
For over four decades, Cirrus Logic has been propelled by the top engineers in mixed-signal processing. Our rockstar team thrives on solving complex challenges with innovative end-user solutionsfor the world's top consumer brands. Cirrus Logic is also known for its award-winning culture, built on a foundation of inclusion and fairness, meaningful community engagement, and delivering enjoyable employee experiences at every turn. But we couldn't do it without our extraordinary workforce - and that's where you come in. Join our team and help us continue to make Cirrus Logic an exceptional place to grow your career! We are seeking a highly organised and detail-oriented HR Coordinator with a strong focus on recruitment to help drive the success of our talent acquisition process. In this role you will coordinate all aspects of recruitment, from scheduling interviews to managing the applicant tracking system, ensuring a smooth and efficient hiring experience for both candidates and hiring teams. Additionally, this role will also provide support in various general HR administrative activities. This is an excellent opportunity for someone who is passionate about people, enjoys multitasking, and is eager to contribute to a variety of HR initiatives.This is initially a temporary position with a view of going permanent. Key Responsibilities: Schedule and organise interviews between candidates, hiring managers, and interview panels, ensuring a smooth and timely process. Maintain and update candidate information within the ATS, tracking candidates' progress throughout the recruitment pipeline. Serve as the primary point of contact for candidates, providing updates, feedback, and answering queries throughout the hiring process to ensure a positive candidate experience. Work closely with third-party vendors to manage visa applications and relocation, ensuring compliance with UK immigration laws. Support the onboarding process by helping to prepare new hire documentation, scheduling orientation sessions, and facilitating the smooth integration of new hires. Provide general administrative support to the HR department, including maintaining employee records and assisting with HR admin and compliance tasks. Required Skills and Qualifications: Qualification in Human Resources, Business Administration, or related field (or equivalent experience). Proven experience in an administrative or coordination role within HR or recruitment. Familiarity with applicant tracking systems (e.g., Greenhouse, Workday, Lever). Strong organisational and time management skills with the ability to manage multiple priorities. Excellent interpersonal and communication skills. High attention to detail. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and/or Google Workspace. Ability to handle sensitive personal and company information with confidentiality and discretion in line with UK data protection regulations (e.g., GDPR). Team-oriented with the ability to collaborate effectively with HR colleagues, hiring managers, and other stakeholders. Preferred Skills and Qualification: Degree in HR, Business Administration, or related field. Experience in a global, high-tech or corporate recruiting environment. Knowledge of HR or employment laws related to recruitment and employment practices. Familiarity with the right to work checks and other compliance-related processes within the UK recruitment context. Experience working with third-party vendors for visa applications, work permits, and relocation services for international hire. This is a temporary position with a view of going permanent. Based mainly onsite in our modern, Edinburgh city centre facility, the position offers a degree of flexibility for hybrid working. At Cirrus Logic, we believe that diversity drives innovation, and we are committed to encouraging an open and collaborative culture where different approaches, ideas, and points of view are respected and valued. We aim to promote a workplace where everyone can contribute irrespective of race, colour, national origin, religion or belief, gender or gender identity, sexual orientation, age, marital status, pregnancy status, or disability.
Aug 21, 2025
Full time
For over four decades, Cirrus Logic has been propelled by the top engineers in mixed-signal processing. Our rockstar team thrives on solving complex challenges with innovative end-user solutionsfor the world's top consumer brands. Cirrus Logic is also known for its award-winning culture, built on a foundation of inclusion and fairness, meaningful community engagement, and delivering enjoyable employee experiences at every turn. But we couldn't do it without our extraordinary workforce - and that's where you come in. Join our team and help us continue to make Cirrus Logic an exceptional place to grow your career! We are seeking a highly organised and detail-oriented HR Coordinator with a strong focus on recruitment to help drive the success of our talent acquisition process. In this role you will coordinate all aspects of recruitment, from scheduling interviews to managing the applicant tracking system, ensuring a smooth and efficient hiring experience for both candidates and hiring teams. Additionally, this role will also provide support in various general HR administrative activities. This is an excellent opportunity for someone who is passionate about people, enjoys multitasking, and is eager to contribute to a variety of HR initiatives.This is initially a temporary position with a view of going permanent. Key Responsibilities: Schedule and organise interviews between candidates, hiring managers, and interview panels, ensuring a smooth and timely process. Maintain and update candidate information within the ATS, tracking candidates' progress throughout the recruitment pipeline. Serve as the primary point of contact for candidates, providing updates, feedback, and answering queries throughout the hiring process to ensure a positive candidate experience. Work closely with third-party vendors to manage visa applications and relocation, ensuring compliance with UK immigration laws. Support the onboarding process by helping to prepare new hire documentation, scheduling orientation sessions, and facilitating the smooth integration of new hires. Provide general administrative support to the HR department, including maintaining employee records and assisting with HR admin and compliance tasks. Required Skills and Qualifications: Qualification in Human Resources, Business Administration, or related field (or equivalent experience). Proven experience in an administrative or coordination role within HR or recruitment. Familiarity with applicant tracking systems (e.g., Greenhouse, Workday, Lever). Strong organisational and time management skills with the ability to manage multiple priorities. Excellent interpersonal and communication skills. High attention to detail. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and/or Google Workspace. Ability to handle sensitive personal and company information with confidentiality and discretion in line with UK data protection regulations (e.g., GDPR). Team-oriented with the ability to collaborate effectively with HR colleagues, hiring managers, and other stakeholders. Preferred Skills and Qualification: Degree in HR, Business Administration, or related field. Experience in a global, high-tech or corporate recruiting environment. Knowledge of HR or employment laws related to recruitment and employment practices. Familiarity with the right to work checks and other compliance-related processes within the UK recruitment context. Experience working with third-party vendors for visa applications, work permits, and relocation services for international hire. This is a temporary position with a view of going permanent. Based mainly onsite in our modern, Edinburgh city centre facility, the position offers a degree of flexibility for hybrid working. At Cirrus Logic, we believe that diversity drives innovation, and we are committed to encouraging an open and collaborative culture where different approaches, ideas, and points of view are respected and valued. We aim to promote a workplace where everyone can contribute irrespective of race, colour, national origin, religion or belief, gender or gender identity, sexual orientation, age, marital status, pregnancy status, or disability.
Technical Support Specialist - Bilingual (English/German) London, UK Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. Our AI and machine learning technology powers the knowledge behind every customer engagement, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a 'Best Place to Work' globally by industry leaders such as Built In, Fortune, and Great Place To Work! At Yext, the Technical Support Team is a group of technically savvy, social people who enjoy helping customers and solving complex problems! Core responsibilities include assisting our clients on the Yext platform, troubleshooting advanced technical issues in real-time and providing best practices. As a Technical Support Specialist , you will be working with a diverse set of enterprise clients who have made an investment in Yext to manage their search experience across a network of maps, apps, social networks, directories, and search engines. Your role is to support those client's post-sale technical relationships, by becoming a technical expert in Yext products, internal processes, and the needs of our customers. Yext provides a very dynamic environment with a lot of opportunities for you to expand your skill set and grow. The ideal candidate is proactive, positive, curious, and flexible, a person open to new ideas and ways of working. What You'll Do Be the passionate face and voice of our brand, enriching customer relationships with Yext Provide post-implementation technical and consultative support, that is prompt, friendly, and accurate, to our Enterprise clients via email, phone, and chat Develop ticket management strategies and ensure alignment to the SLA Provide platform configuration and data management services to our clients and partners Troubleshoot reported product and publisher issues to diagnose and deliver accurate, valid, and complete information to our customers, raising bugs to internal Yext teams Identify and surface trending customer/product issues, drive UI/UX improvements and new functionality by surfacing client feedback to Product with a focus on potential solutions Help improve efficiency by creating Macros for repeat requests and contributing to new articles on the Help Center. Specialise in a product or a feature and become a Subject Matter Expert by attending training sessions and documenting new features and behaviours Work multi-functionally with Client Success Managers, Services, and technical teams at Yext to deliver exceptional service, and ensure we are exceeding client expectations - every time! Ideate, build, and scale new ways of thinking about the value we are bringing to clients as well as our internal operational efficiency. Serve as a mentor/coach to more junior members of the Technical Support team, including interns Maintain a focus on excellence by meeting or exceeding quarterly targets including Quality Assurance (QA), Customer Satisfaction (CSAT), productivity (solves/AHT) Be a client-facing representative of Yext and ensure professionalism, actively listening and understanding the needs of our clients, and ensuring a solution-oriented approach What You Have BA/BS degree or similar college-level Education or relative Work Experience 1+ years of professional work experience, ideally in a customer support/contact centre environment Ability to speak and write in English and Spanish fluently and idiomatically Strong proficiency in Excel, SQL is a plus Knowledge of ZenDesk Strong problem-solving orientation Proficient in data analysis and manipulation The ability to think creatively about, analyse, and understand complicated and abstract ideas, working with a solutions-oriented mentality to solve issues. A knack for synthesising technical concepts into digestible bits of information and effectively conveying this information to others Outstanding and effective interpersonal skills; along with a solid ability to communicate complex issues internally, across departments, and to our Enterprise clients Customer-facing experience preferred (retail, hospitality, online support, etc.) Evidence of leadership, outstanding track record, and/or peer recognition that separates you from others Ability to work quickly, independently, and accurately in a high-volume environment, with excellent time management skills Excellent written and verbal communication skills that can be tailored to a broad range of requesters, plus innate follow-up skills Strong computer skills, and the ability to adapt quickly and learn new programs, products and procedures Ability to work 40 hours/week and overtime as needed. Yext is committed to building an inclusive and diverse culture where every person is seen, heard, and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Yext's policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form . Create a Job Alert Interested in building your career at Yext? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf How did you hear about this job? Select Have you been employed by Yext in the past? Select LinkedIn Profile Website Desired salary Are you legally authorized to work in the country where the job is located? Select Will you now or in the future require visa sponsorship for employment visa status? Select Prospective Talent and Job Applicant Privacy Notice Confirm When you apply to a job on this site, any personal data you provide, or which is collected as part of this process, will be processed by the Yext company you have applied to ("Controller") in order to manage its recruitment and hiring related activities. Under European data protection laws, your rights may include the right to access, port, erase, restrict, rectify or object to the processing of your personal data or where we rely on consent, the right to withdraw that consent. More details about our processing and your rights are set out in our Job Applicant Privacy Notice .
Aug 21, 2025
Full time
Technical Support Specialist - Bilingual (English/German) London, UK Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. Our AI and machine learning technology powers the knowledge behind every customer engagement, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a 'Best Place to Work' globally by industry leaders such as Built In, Fortune, and Great Place To Work! At Yext, the Technical Support Team is a group of technically savvy, social people who enjoy helping customers and solving complex problems! Core responsibilities include assisting our clients on the Yext platform, troubleshooting advanced technical issues in real-time and providing best practices. As a Technical Support Specialist , you will be working with a diverse set of enterprise clients who have made an investment in Yext to manage their search experience across a network of maps, apps, social networks, directories, and search engines. Your role is to support those client's post-sale technical relationships, by becoming a technical expert in Yext products, internal processes, and the needs of our customers. Yext provides a very dynamic environment with a lot of opportunities for you to expand your skill set and grow. The ideal candidate is proactive, positive, curious, and flexible, a person open to new ideas and ways of working. What You'll Do Be the passionate face and voice of our brand, enriching customer relationships with Yext Provide post-implementation technical and consultative support, that is prompt, friendly, and accurate, to our Enterprise clients via email, phone, and chat Develop ticket management strategies and ensure alignment to the SLA Provide platform configuration and data management services to our clients and partners Troubleshoot reported product and publisher issues to diagnose and deliver accurate, valid, and complete information to our customers, raising bugs to internal Yext teams Identify and surface trending customer/product issues, drive UI/UX improvements and new functionality by surfacing client feedback to Product with a focus on potential solutions Help improve efficiency by creating Macros for repeat requests and contributing to new articles on the Help Center. Specialise in a product or a feature and become a Subject Matter Expert by attending training sessions and documenting new features and behaviours Work multi-functionally with Client Success Managers, Services, and technical teams at Yext to deliver exceptional service, and ensure we are exceeding client expectations - every time! Ideate, build, and scale new ways of thinking about the value we are bringing to clients as well as our internal operational efficiency. Serve as a mentor/coach to more junior members of the Technical Support team, including interns Maintain a focus on excellence by meeting or exceeding quarterly targets including Quality Assurance (QA), Customer Satisfaction (CSAT), productivity (solves/AHT) Be a client-facing representative of Yext and ensure professionalism, actively listening and understanding the needs of our clients, and ensuring a solution-oriented approach What You Have BA/BS degree or similar college-level Education or relative Work Experience 1+ years of professional work experience, ideally in a customer support/contact centre environment Ability to speak and write in English and Spanish fluently and idiomatically Strong proficiency in Excel, SQL is a plus Knowledge of ZenDesk Strong problem-solving orientation Proficient in data analysis and manipulation The ability to think creatively about, analyse, and understand complicated and abstract ideas, working with a solutions-oriented mentality to solve issues. A knack for synthesising technical concepts into digestible bits of information and effectively conveying this information to others Outstanding and effective interpersonal skills; along with a solid ability to communicate complex issues internally, across departments, and to our Enterprise clients Customer-facing experience preferred (retail, hospitality, online support, etc.) Evidence of leadership, outstanding track record, and/or peer recognition that separates you from others Ability to work quickly, independently, and accurately in a high-volume environment, with excellent time management skills Excellent written and verbal communication skills that can be tailored to a broad range of requesters, plus innate follow-up skills Strong computer skills, and the ability to adapt quickly and learn new programs, products and procedures Ability to work 40 hours/week and overtime as needed. Yext is committed to building an inclusive and diverse culture where every person is seen, heard, and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Yext's policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form . Create a Job Alert Interested in building your career at Yext? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf How did you hear about this job? Select Have you been employed by Yext in the past? Select LinkedIn Profile Website Desired salary Are you legally authorized to work in the country where the job is located? Select Will you now or in the future require visa sponsorship for employment visa status? Select Prospective Talent and Job Applicant Privacy Notice Confirm When you apply to a job on this site, any personal data you provide, or which is collected as part of this process, will be processed by the Yext company you have applied to ("Controller") in order to manage its recruitment and hiring related activities. Under European data protection laws, your rights may include the right to access, port, erase, restrict, rectify or object to the processing of your personal data or where we rely on consent, the right to withdraw that consent. More details about our processing and your rights are set out in our Job Applicant Privacy Notice .
London, UK Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. Our AI and machine learning technology powers the knowledge behind every customer engagement, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a 'Best Place to Work' globally by industry leaders such as Built In, Fortune, and Great Place To Work! At Yext, the Technical Support Team is a group of technically savvy, social people who enjoy helping customers and solving complex problems! Core responsibilities include assisting our clients on the Yext platform, troubleshooting advanced technical issues in real-time and providing best practices. As a Technical Support Specialist , you will be working with a diverse set of enterprise clients who have made an investment in Yext to manage their search experience across a network of maps, apps, social networks, directories, and search engines. Your role is to support those client's post-sale technical relationships, by becoming a technical expert in Yext products, internal processes, and the needs of our customers. Yext provides a very dynamic environment with a lot of opportunities for you to expand your skill set and grow. The ideal candidate is proactive, positive, curious, and flexible, a person open to new ideas and ways of working. What You'll Do Be the passionate face and voice of our brand, enriching customer relationships with Yext Provide post-implementation technical and consultative support, that is prompt, friendly, and accurate, to our Enterprise clients via email, phone, and chat Develop ticket management strategies and ensure alignment to the SLA Provide platform configuration and data management services to our clients and partners Troubleshoot reported product and publisher issues to diagnose and deliver accurate, valid, and complete information to our customers, raising bugs to internal Yext teams Identify and surface trending customer/product issues, drive UI/UX improvements and new functionality by surfacing client feedback to Product with a focus on potential solutions Help improve efficiency by creating Macros for repeat requests and contributing to new articles on the Help Center. Specialise in a product or a feature and become a Subject Matter Expert by attending training sessions and documenting new features and behaviours Work multi-functionally with Client Success Managers, Services, and technical teams at Yext to deliver exceptional service, and ensure we are exceeding client expectations - every time! Ideate, build, and scale new ways of thinking about the value we are bringing to clients as well as our internal operational efficiency. Serve as a mentor/coach to more junior members of the Technical Support team, including interns Maintain a focus on excellence by meeting or exceeding quarterly targets including Quality Assurance (QA), Customer Satisfaction (CSAT), productivity (solves/AHT) Be a client-facing representative of Yext and ensure professionalism, actively listening and understanding the needs of our clients, and ensuring a solution-oriented approach What You Have BA/BS degree or similar college-level Education or relative Work Experience 1+ years of professional work experience, ideally in a customer support/contact centre environment Ability to speak and write in English and Spanish fluently and idiomatically Strong proficiency in Excel, SQL is a plus Knowledge of ZenDesk Strong problem-solving orientation Proficient in data analysis and manipulation The ability to think creatively about, analyse, and understand complicated and abstract ideas, working with a solutions-oriented mentality to solve issues. A knack for synthesising technical concepts into digestible bits of information and effectively conveying this information to others Outstanding and effective interpersonal skills; along with a solid ability to communicate complex issues internally, across departments, and to our Enterprise clients Customer-facing experience preferred (retail, hospitality, online support, etc.) Evidence of leadership, outstanding track record, and/or peer recognition that separates you from others Ability to work quickly, independently, and accurately in a high-volume environment, with excellent time management skills Excellent written and verbal communication skills that can be tailored to a broad range of requesters, plus innate follow-up skills Strong computer skills, and the ability to adapt quickly and learn new programs, products and procedures An ability to work 40 hours/week and overtime as needed. An ability to work Sunday - Thursday work schedule. Yext is committed to building an inclusive and diverse culture where every person is seen, heard, and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Yext's policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form . Create a Job Alert Interested in building your career at Yext? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf How did you hear about this job? Select Have you been employed by Yext in the past? Select LinkedIn Profile Website Desired salary Are you legally authorized to work in the country where the job is located? Select Will you now or in the future require visa sponsorship for employment visa status? Select Prospective Talent and Job Applicant Privacy Notice Confirm When you apply to a job on this site, any personal data you provide, or which is collected as part of this process, will be processed by the Yext company you have applied to ("Controller") in order to manage its recruitment and hiring related activities. Under European data protection laws, your rights may include the right to access, port, erase, restrict, rectify or object to the processing of your personal data or where we rely on consent, the right to withdraw that consent. More details about our processing and your rights are set out in our Job Applicant Privacy Notice .
Aug 21, 2025
Full time
London, UK Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. Our AI and machine learning technology powers the knowledge behind every customer engagement, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a 'Best Place to Work' globally by industry leaders such as Built In, Fortune, and Great Place To Work! At Yext, the Technical Support Team is a group of technically savvy, social people who enjoy helping customers and solving complex problems! Core responsibilities include assisting our clients on the Yext platform, troubleshooting advanced technical issues in real-time and providing best practices. As a Technical Support Specialist , you will be working with a diverse set of enterprise clients who have made an investment in Yext to manage their search experience across a network of maps, apps, social networks, directories, and search engines. Your role is to support those client's post-sale technical relationships, by becoming a technical expert in Yext products, internal processes, and the needs of our customers. Yext provides a very dynamic environment with a lot of opportunities for you to expand your skill set and grow. The ideal candidate is proactive, positive, curious, and flexible, a person open to new ideas and ways of working. What You'll Do Be the passionate face and voice of our brand, enriching customer relationships with Yext Provide post-implementation technical and consultative support, that is prompt, friendly, and accurate, to our Enterprise clients via email, phone, and chat Develop ticket management strategies and ensure alignment to the SLA Provide platform configuration and data management services to our clients and partners Troubleshoot reported product and publisher issues to diagnose and deliver accurate, valid, and complete information to our customers, raising bugs to internal Yext teams Identify and surface trending customer/product issues, drive UI/UX improvements and new functionality by surfacing client feedback to Product with a focus on potential solutions Help improve efficiency by creating Macros for repeat requests and contributing to new articles on the Help Center. Specialise in a product or a feature and become a Subject Matter Expert by attending training sessions and documenting new features and behaviours Work multi-functionally with Client Success Managers, Services, and technical teams at Yext to deliver exceptional service, and ensure we are exceeding client expectations - every time! Ideate, build, and scale new ways of thinking about the value we are bringing to clients as well as our internal operational efficiency. Serve as a mentor/coach to more junior members of the Technical Support team, including interns Maintain a focus on excellence by meeting or exceeding quarterly targets including Quality Assurance (QA), Customer Satisfaction (CSAT), productivity (solves/AHT) Be a client-facing representative of Yext and ensure professionalism, actively listening and understanding the needs of our clients, and ensuring a solution-oriented approach What You Have BA/BS degree or similar college-level Education or relative Work Experience 1+ years of professional work experience, ideally in a customer support/contact centre environment Ability to speak and write in English and Spanish fluently and idiomatically Strong proficiency in Excel, SQL is a plus Knowledge of ZenDesk Strong problem-solving orientation Proficient in data analysis and manipulation The ability to think creatively about, analyse, and understand complicated and abstract ideas, working with a solutions-oriented mentality to solve issues. A knack for synthesising technical concepts into digestible bits of information and effectively conveying this information to others Outstanding and effective interpersonal skills; along with a solid ability to communicate complex issues internally, across departments, and to our Enterprise clients Customer-facing experience preferred (retail, hospitality, online support, etc.) Evidence of leadership, outstanding track record, and/or peer recognition that separates you from others Ability to work quickly, independently, and accurately in a high-volume environment, with excellent time management skills Excellent written and verbal communication skills that can be tailored to a broad range of requesters, plus innate follow-up skills Strong computer skills, and the ability to adapt quickly and learn new programs, products and procedures An ability to work 40 hours/week and overtime as needed. An ability to work Sunday - Thursday work schedule. Yext is committed to building an inclusive and diverse culture where every person is seen, heard, and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Yext's policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form . Create a Job Alert Interested in building your career at Yext? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf How did you hear about this job? Select Have you been employed by Yext in the past? Select LinkedIn Profile Website Desired salary Are you legally authorized to work in the country where the job is located? Select Will you now or in the future require visa sponsorship for employment visa status? Select Prospective Talent and Job Applicant Privacy Notice Confirm When you apply to a job on this site, any personal data you provide, or which is collected as part of this process, will be processed by the Yext company you have applied to ("Controller") in order to manage its recruitment and hiring related activities. Under European data protection laws, your rights may include the right to access, port, erase, restrict, rectify or object to the processing of your personal data or where we rely on consent, the right to withdraw that consent. More details about our processing and your rights are set out in our Job Applicant Privacy Notice .
GoCardless is a global bank payment company. Over 100,000 businesses, from start-ups to household names, use GoCardless to collect and send payments through direct debit, real-time payments and open banking. GoCardless processes US$130bn+ of payments annually, across 30+ countries; helping customers collect and send both recurring and one-off payments, without the chasing, stress or expensive fees. We use AI-powered solutions to improve payment success and reduce fraud. And, with open banking connectivity to over 2,500 banks, we help our customers make faster, more informed decisions. We are headquartered in the UK, with additional offices in Australia, France, Ireland, Latvia, Portugaland the United States. At GoCardless, we're all about supporting you! We're committed to making our hiring process inclusive and accessible. If you need extra support or adjustments, reach out to your Talent Partner - we're here to help! And remember: we don't expect you to meet every single requirement. If you're excited by this role, we encourage you to apply! The role You'll be someone who enjoys driving processes through from design to conclusion, taking aproactive approach to getting on top of all existing obligations with all existing licences. You will havea great head for project management and organisation, being comfortable working both independentlyand with close supervision, to get the input you need from different stakeholders to support theRegulatory Compliance Team's overall deliverables.You'll play a key role in helping to manage regulator interactions and support critical projects,facilitating entry into new markets at a cutting-edge, dynamic and high-growth fintech company. We're approaching 'Risk' in Financial Services in a new way. We are ready to serve everyone, if we wanted to - we ensure Risk does not constrain thebusiness but empowers it to achieve its goals; We aim to automate as much as we can- we don't like inefficiencies nor do we believe that realrisk mitigation is achieved by throwing people at the problem; and We create the best possible customer experience - we want our customers (both internal andexternal) to look forward to going through our processes. The Risk teams are at the forefront of GoCardless' expansion. We must ensure that GoCardlessadopts, implements and maintains forward-thinking and appropriate processes and controls, oftencoming across new challenges or issues that require innovative solutions. What excites you Obtain and maintain all requisite licences and authorizations (including managing of changesin scope of products and org). Manage all regulatory reporting to the regulators (FCA,PSR,ASIC,HMRC) and notificationsand act as custodian to keep records of all correspondence between regulators or externaladvice providers. Manage regulatory examinations and audits. Conduct horizon scanning and update the regulatory obligations register. Engage regulators where appropriate and conduct outreach activities. Support corporate governance as necessary for the regulated entities to maintain goodstanding and meet obligations. Provide oversight over key processes run by other affiliates to ensure that they have beendesigned and are operating effectively. Conduct regulatory assessments with a view to identifying regulatory risks and path tocompliance. Provide effective reporting to support the board of directors and executive management teamin exercising effective oversight of the company's compliance operations. Provide training where appropriate. Develop comprehensive regulatory strategy for UK/ANZ that is fit for GoCardless' businessand strategic objectives. Lead our Consumer Duty Program. What excites us We're looking for someone with experience in a regulated financial institution, who is passionateabout moving to a fast-paced fintech. We'd love to hear from you if you: Have worked in the world of regulation - within a compliance function, consultancy, or aregulator. You have a track record with FCA Regulated firms. You are well versed with communicating with the FCA and ASIC (ASIC would be valuablebut not essential) Have experience in delivering change and interaction with various senior stakeholders. Have experience of regulatory regimes in ANZ, but not essential. Have strong communication skills both written and verbal. Like keeping to deadlines, even when you set them yourself. Have got good operational knowledge of implementing new regulatory requirements, frompolicy drafting to providing advice. Enjoy finding and implementing new tools and technologies to drive efficiencies. Savour a challenge, don't get disheartened easily and drive projects through to completion. You are easy to work with, and want to work in a fun, fast-growing but demanding youngcompany. You are able to work independently and in a fast paced environment. Salary range: £ 61,600- £ 92,400 (gross) Base salary ranges are based on role, job level, location, and market data. Please note thatwhilst we strive to offer competitive compensation, our approach is to pay between the minimum and the mid-point (£ 61,600 - £ 77,000 (gross of the pay range untilperformance can be assessed in the role. Offers will take into account the level of experience, interview assessment, budgets and parity between you and fellow employees atGoCardless doing similar work. The Good Stuff! Wellbeing: Dedicated support and medical cover to keep you healthy. Work Away Scheme: Work from anywhere for up to 90 days in any 12-month period. Hybrid Working: Our hybrid model offers flexibility, with in-office days determined by your team. Equity: All permanently employed GeeCees get equity to share in our success. Parental leave: Tailored leave to support your life's great adventure. Time Off: Generous holidays, 3 volunteer days, and 4 wellness days annually. Life at GoCardless We're an organisation defined by ourvalues ; We start with why before we begin any project, to ensure it's aligned with our mission. We make it happen, working with urgency and taking personal accountability for getting things done. We act with integrity, always. We care deeply about what we do and we know it's essential that we be humble whilst we do it. Our Values form part of the GoCardless DNA, and are used to not only help us nurture and develop our culture, but to deliver impactful work that will help us to achieve our vision. Diversity & Inclusion We're building the payment network of the future, and to achieve our goal, we need a diverse team with a range of perspectives and experiences. As of July 2024, here's where we stand: 45% identify as women 23% identify as Black, Asian, Mixed, or Other 10% identify as LGBTQIA+ 9% identify as neurodiverse 2% identify as disabled If you want to learn more, you can read about our Employee Resource Groups and objectives here as well as our latestD&I Report Sustainability at GoCardless We're committed to reducing ourenvironmental impact and leaving a sustainable world for future generations. As co-founders of the Tech Zero coalition , we're working towards a climate-positive future. Check out our sustainability action plan here. Interested in building your career at GoCardless? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Your privacy at GoCardless Select You share personal data with us which we use for our recruitment program. Read more about it in our recruitment privacy notice. Would you need us to sponsor a work visa? Select Pay range transparency Select At GoCardless we're committed to fostering an inclusive and high-performance culture built on trust and transparency. To ensure you have a clear understanding of the compensation and potential growth for this opportunity, we've shared the full base salary pay range for this role. Please note, our approach is to offer salaries between the minimum and mid-point of the range. We want to manage expectations from the start, and if your application is successful you can discuss any questions around the pay range and salary with your Talent Partner. Are you able to commute to the office 3 times per week? Select What are your salary expectations (gross)? Do you have 4-6 years of experience in the regulatory compliance space? Select UNITED KINGDOM - Demographic Questions We're committed to making GoCardless a place where everybody can thrive regardless of their background. Championing a diverse, inclusive workplace underpins our mission to build the world's bank payment network. We continually measure our efforts to ensure we're on track, and that's where you can help. The questions below are optional but we'd appreciate you answering them. It's completely anonymous so your answers CANNOT be linked to you individually. They also don't have any impact on the hiring decisions we make. Want to find out more about D&I at GC? Take a look here . . click apply for full job details
Aug 20, 2025
Full time
GoCardless is a global bank payment company. Over 100,000 businesses, from start-ups to household names, use GoCardless to collect and send payments through direct debit, real-time payments and open banking. GoCardless processes US$130bn+ of payments annually, across 30+ countries; helping customers collect and send both recurring and one-off payments, without the chasing, stress or expensive fees. We use AI-powered solutions to improve payment success and reduce fraud. And, with open banking connectivity to over 2,500 banks, we help our customers make faster, more informed decisions. We are headquartered in the UK, with additional offices in Australia, France, Ireland, Latvia, Portugaland the United States. At GoCardless, we're all about supporting you! We're committed to making our hiring process inclusive and accessible. If you need extra support or adjustments, reach out to your Talent Partner - we're here to help! And remember: we don't expect you to meet every single requirement. If you're excited by this role, we encourage you to apply! The role You'll be someone who enjoys driving processes through from design to conclusion, taking aproactive approach to getting on top of all existing obligations with all existing licences. You will havea great head for project management and organisation, being comfortable working both independentlyand with close supervision, to get the input you need from different stakeholders to support theRegulatory Compliance Team's overall deliverables.You'll play a key role in helping to manage regulator interactions and support critical projects,facilitating entry into new markets at a cutting-edge, dynamic and high-growth fintech company. We're approaching 'Risk' in Financial Services in a new way. We are ready to serve everyone, if we wanted to - we ensure Risk does not constrain thebusiness but empowers it to achieve its goals; We aim to automate as much as we can- we don't like inefficiencies nor do we believe that realrisk mitigation is achieved by throwing people at the problem; and We create the best possible customer experience - we want our customers (both internal andexternal) to look forward to going through our processes. The Risk teams are at the forefront of GoCardless' expansion. We must ensure that GoCardlessadopts, implements and maintains forward-thinking and appropriate processes and controls, oftencoming across new challenges or issues that require innovative solutions. What excites you Obtain and maintain all requisite licences and authorizations (including managing of changesin scope of products and org). Manage all regulatory reporting to the regulators (FCA,PSR,ASIC,HMRC) and notificationsand act as custodian to keep records of all correspondence between regulators or externaladvice providers. Manage regulatory examinations and audits. Conduct horizon scanning and update the regulatory obligations register. Engage regulators where appropriate and conduct outreach activities. Support corporate governance as necessary for the regulated entities to maintain goodstanding and meet obligations. Provide oversight over key processes run by other affiliates to ensure that they have beendesigned and are operating effectively. Conduct regulatory assessments with a view to identifying regulatory risks and path tocompliance. Provide effective reporting to support the board of directors and executive management teamin exercising effective oversight of the company's compliance operations. Provide training where appropriate. Develop comprehensive regulatory strategy for UK/ANZ that is fit for GoCardless' businessand strategic objectives. Lead our Consumer Duty Program. What excites us We're looking for someone with experience in a regulated financial institution, who is passionateabout moving to a fast-paced fintech. We'd love to hear from you if you: Have worked in the world of regulation - within a compliance function, consultancy, or aregulator. You have a track record with FCA Regulated firms. You are well versed with communicating with the FCA and ASIC (ASIC would be valuablebut not essential) Have experience in delivering change and interaction with various senior stakeholders. Have experience of regulatory regimes in ANZ, but not essential. Have strong communication skills both written and verbal. Like keeping to deadlines, even when you set them yourself. Have got good operational knowledge of implementing new regulatory requirements, frompolicy drafting to providing advice. Enjoy finding and implementing new tools and technologies to drive efficiencies. Savour a challenge, don't get disheartened easily and drive projects through to completion. You are easy to work with, and want to work in a fun, fast-growing but demanding youngcompany. You are able to work independently and in a fast paced environment. Salary range: £ 61,600- £ 92,400 (gross) Base salary ranges are based on role, job level, location, and market data. Please note thatwhilst we strive to offer competitive compensation, our approach is to pay between the minimum and the mid-point (£ 61,600 - £ 77,000 (gross of the pay range untilperformance can be assessed in the role. Offers will take into account the level of experience, interview assessment, budgets and parity between you and fellow employees atGoCardless doing similar work. The Good Stuff! Wellbeing: Dedicated support and medical cover to keep you healthy. Work Away Scheme: Work from anywhere for up to 90 days in any 12-month period. Hybrid Working: Our hybrid model offers flexibility, with in-office days determined by your team. Equity: All permanently employed GeeCees get equity to share in our success. Parental leave: Tailored leave to support your life's great adventure. Time Off: Generous holidays, 3 volunteer days, and 4 wellness days annually. Life at GoCardless We're an organisation defined by ourvalues ; We start with why before we begin any project, to ensure it's aligned with our mission. We make it happen, working with urgency and taking personal accountability for getting things done. We act with integrity, always. We care deeply about what we do and we know it's essential that we be humble whilst we do it. Our Values form part of the GoCardless DNA, and are used to not only help us nurture and develop our culture, but to deliver impactful work that will help us to achieve our vision. Diversity & Inclusion We're building the payment network of the future, and to achieve our goal, we need a diverse team with a range of perspectives and experiences. As of July 2024, here's where we stand: 45% identify as women 23% identify as Black, Asian, Mixed, or Other 10% identify as LGBTQIA+ 9% identify as neurodiverse 2% identify as disabled If you want to learn more, you can read about our Employee Resource Groups and objectives here as well as our latestD&I Report Sustainability at GoCardless We're committed to reducing ourenvironmental impact and leaving a sustainable world for future generations. As co-founders of the Tech Zero coalition , we're working towards a climate-positive future. Check out our sustainability action plan here. Interested in building your career at GoCardless? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Your privacy at GoCardless Select You share personal data with us which we use for our recruitment program. Read more about it in our recruitment privacy notice. Would you need us to sponsor a work visa? Select Pay range transparency Select At GoCardless we're committed to fostering an inclusive and high-performance culture built on trust and transparency. To ensure you have a clear understanding of the compensation and potential growth for this opportunity, we've shared the full base salary pay range for this role. Please note, our approach is to offer salaries between the minimum and mid-point of the range. We want to manage expectations from the start, and if your application is successful you can discuss any questions around the pay range and salary with your Talent Partner. Are you able to commute to the office 3 times per week? Select What are your salary expectations (gross)? Do you have 4-6 years of experience in the regulatory compliance space? Select UNITED KINGDOM - Demographic Questions We're committed to making GoCardless a place where everybody can thrive regardless of their background. Championing a diverse, inclusive workplace underpins our mission to build the world's bank payment network. We continually measure our efforts to ensure we're on track, and that's where you can help. The questions below are optional but we'd appreciate you answering them. It's completely anonymous so your answers CANNOT be linked to you individually. They also don't have any impact on the hiring decisions we make. Want to find out more about D&I at GC? Take a look here . . click apply for full job details
Innovation is at the heart of what we do. We work as a cohesive team that collectively develops real-life decision-making and technology products across various industries. We are always on the lookout for talented minds to join our dynamic team and contribute their unique insights. Be part of a stimulating and collaborative environment where your ideas can make an impact and ignite transformative change worldwide. InstaDeep, founded in 2014, is a pioneering AI company at the forefront of innovation. With strategic offices in major cities worldwide, including London, Paris, Berlin, Tunis, Kigali, Cape Town, Boston, and San Francisco, InstaDeep collaborates with giants like Google DeepMind and prestigious educational institutions like MIT, Stanford, Oxford, UCL, and Imperial College London. We are a Google Cloud Partner and a select NVIDIA Elite Service Delivery Partner. We have been listed among notable players in AI, fast-growing companies, and Europe's 1000 fastest-growing companies in 2022 by Statista and the Financial Times. Our recent acquisition by BioNTech has further solidified our commitment to leading the industry. Join us to be a part of the AI revolution! About DeepPCB: DeepPCB is InstaDeep's AI-powered Place & Route PCB (Printed Circuit Board) design tool. We use a combination of deep reinforcement learning and high-performance computing to automate and scale PCB place-and-route workflows, accelerating hardware innovation globally. We are looking for a Machine Learning Engineer to join the DeepPCB team and help push the boundaries of AI for electronic design automation (EDA). You will develop, optimize, and deploy cutting-edge machine learning and reinforcement learning models focused on automating complex PCB design problems, working closely with researchers and engineers to bring ideas to life. Responsibilities: Develop scalable and efficient machine learning algorithms to tackle PCB place-and-route challenges. Adapt and optimize ML models for large-scale distributed computing environments (e.g., GPUs, multi-node clusters). Build, test, and deploy robust production-level ML systems integrated into the DeepPCB platform. Collaborate with research scientists, software engineers, product managers, and business development teams. Clearly document and present your work internally and externally, adjusting technical depth based on the audience. Participate in technical discussions, design reviews, and customer-facing activities when required. Requirements: B.Sc ., M.Sc ., or Ph.D. in Computer Science, Machine Learning, Electrical Engineering, or a related technical field. 5 years of professional experience in applied machine learning or engineering roles. Strong expertise in Machine Learning and Deep Learning, with exposure to Reinforcement Learning as a plus. Proficiency in Python and modern ML libraries (e.g., TensorFlow, PyTorch, JAX, or Keras). Experience with version control systems (GitHub, GitLab) and knowledge of clean, maintainable coding practices. Familiarity with CI/CD pipelines for automating ML workflows. Ability to thrive in a fast-paced, collaborative, and dynamic environment. Nice to haves: Prior experience with PCB design, EDA tools, or related optimization problems. Hands-on experience in high-performance computing environments (e.g., Kubernetes, Ray, Dask). Contributions to open-source projects, publications, or top placements in ML competitions (e.g., Kaggle). Expertise in related fields such as Computer Vision, Representation Learning, or Simulation Environments. Our commitment to our people We empower individuals to celebrate their uniqueness here at InstaDeep. Our team comes from all walks of life, and we're proud to continue encouraging and supporting applicants from underrepresented groups across the globe. Our commitment to creating an authentic environment comes from our ability to learn and grow from our diversity, and how better to experience this than by joining our team?We operate on a hybrid work model with guidance to work at the office 3 days per week to encourage close collaboration and innovation. We are continuing to review the situation with the well-being of InstaDeepers at the forefront of our minds. Right to work: Please note that you will require the legal right to work in the location you are applying for. Ready to take the next step? Check out our FAQs and discover what makes us tick! Can I apply to multiple jobs? Yes, but only if the jobs are closely related to your skills and qualifications . Please do not apply to more than two jobs at the same time, or your application may be rejected. I was interviewed/applied last year and wasn't selected. May I reapply? If it has been six months or more since your last application, you may reapply. Please make sure to highlight any new skills you've gained and your continued interest in the role. I don't live where the job opportunity is. Can I still apply? To apply, you must have the appropriate work permit and paperwork for the country where the job is located. Unfortunately we cannot sponsor visa applications. In many locations, you must be a national of the relevant country. However, in some countries, you may not need to be a national to apply. We recommend checking eligibility requirements with the relevant immigration authority . Enable or Disable Cookies Enabled Disabled
Aug 19, 2025
Full time
Innovation is at the heart of what we do. We work as a cohesive team that collectively develops real-life decision-making and technology products across various industries. We are always on the lookout for talented minds to join our dynamic team and contribute their unique insights. Be part of a stimulating and collaborative environment where your ideas can make an impact and ignite transformative change worldwide. InstaDeep, founded in 2014, is a pioneering AI company at the forefront of innovation. With strategic offices in major cities worldwide, including London, Paris, Berlin, Tunis, Kigali, Cape Town, Boston, and San Francisco, InstaDeep collaborates with giants like Google DeepMind and prestigious educational institutions like MIT, Stanford, Oxford, UCL, and Imperial College London. We are a Google Cloud Partner and a select NVIDIA Elite Service Delivery Partner. We have been listed among notable players in AI, fast-growing companies, and Europe's 1000 fastest-growing companies in 2022 by Statista and the Financial Times. Our recent acquisition by BioNTech has further solidified our commitment to leading the industry. Join us to be a part of the AI revolution! About DeepPCB: DeepPCB is InstaDeep's AI-powered Place & Route PCB (Printed Circuit Board) design tool. We use a combination of deep reinforcement learning and high-performance computing to automate and scale PCB place-and-route workflows, accelerating hardware innovation globally. We are looking for a Machine Learning Engineer to join the DeepPCB team and help push the boundaries of AI for electronic design automation (EDA). You will develop, optimize, and deploy cutting-edge machine learning and reinforcement learning models focused on automating complex PCB design problems, working closely with researchers and engineers to bring ideas to life. Responsibilities: Develop scalable and efficient machine learning algorithms to tackle PCB place-and-route challenges. Adapt and optimize ML models for large-scale distributed computing environments (e.g., GPUs, multi-node clusters). Build, test, and deploy robust production-level ML systems integrated into the DeepPCB platform. Collaborate with research scientists, software engineers, product managers, and business development teams. Clearly document and present your work internally and externally, adjusting technical depth based on the audience. Participate in technical discussions, design reviews, and customer-facing activities when required. Requirements: B.Sc ., M.Sc ., or Ph.D. in Computer Science, Machine Learning, Electrical Engineering, or a related technical field. 5 years of professional experience in applied machine learning or engineering roles. Strong expertise in Machine Learning and Deep Learning, with exposure to Reinforcement Learning as a plus. Proficiency in Python and modern ML libraries (e.g., TensorFlow, PyTorch, JAX, or Keras). Experience with version control systems (GitHub, GitLab) and knowledge of clean, maintainable coding practices. Familiarity with CI/CD pipelines for automating ML workflows. Ability to thrive in a fast-paced, collaborative, and dynamic environment. Nice to haves: Prior experience with PCB design, EDA tools, or related optimization problems. Hands-on experience in high-performance computing environments (e.g., Kubernetes, Ray, Dask). Contributions to open-source projects, publications, or top placements in ML competitions (e.g., Kaggle). Expertise in related fields such as Computer Vision, Representation Learning, or Simulation Environments. Our commitment to our people We empower individuals to celebrate their uniqueness here at InstaDeep. Our team comes from all walks of life, and we're proud to continue encouraging and supporting applicants from underrepresented groups across the globe. Our commitment to creating an authentic environment comes from our ability to learn and grow from our diversity, and how better to experience this than by joining our team?We operate on a hybrid work model with guidance to work at the office 3 days per week to encourage close collaboration and innovation. We are continuing to review the situation with the well-being of InstaDeepers at the forefront of our minds. Right to work: Please note that you will require the legal right to work in the location you are applying for. Ready to take the next step? Check out our FAQs and discover what makes us tick! Can I apply to multiple jobs? Yes, but only if the jobs are closely related to your skills and qualifications . Please do not apply to more than two jobs at the same time, or your application may be rejected. I was interviewed/applied last year and wasn't selected. May I reapply? If it has been six months or more since your last application, you may reapply. Please make sure to highlight any new skills you've gained and your continued interest in the role. I don't live where the job opportunity is. Can I still apply? To apply, you must have the appropriate work permit and paperwork for the country where the job is located. Unfortunately we cannot sponsor visa applications. In many locations, you must be a national of the relevant country. However, in some countries, you may not need to be a national to apply. We recommend checking eligibility requirements with the relevant immigration authority . Enable or Disable Cookies Enabled Disabled
We're Beauty Pie. We're the world's first luxury beauty and wellness buyers' club. And we're disrupting the beauty industry, one face cream at a time. Before we arrived on the scene, if you wanted really great beauty products, you had to shop at traditional beauty retail - and overpay for all the crazy markups. Now, our members have access to shop from the best-quality beauty and wellness products (from the leading labs in France, Switzerland, Italy, Germany, Japan, Korea, etc) and get a bigger piece of the Beauty Pie. So, what will you be doing? Support the Ecommerce Director in developing and executing the strategy to support the business growth goals Lead preparation of weekly global trading reporting across DTC site and app, highlighting commercial risks and opportunities Oversee the customer journey to ensure a seamless, branded, high-converting experience by collaborating cross-functionally (Design, UX, Data, Tech) on CRO and site enhancements Leverage data and tooling to identify opportunities to optimise site/app performance Own impact measurement and report insights to senior leadership Lead Ecommerce associates to ensure timely product and campaign launches, optimise merchandising and product discoverability to improve CVR and increase retention rates Manage site content workflows, driving operational efficiency via CMS and processes Align digital activities with wider Marketing teams for cohesive campaign execution across touchpoints Monitor and analyse key KPIs (traffic, conversion, bounce, revenue) across user segments and deliver regular performance reports with actionable insights for senior stakeholders Oversee on-page SEO in collaboration with Tech, ensuring optimal structure and performance We believe it's all about mindset, great skills, the right attitude and a fantastic work ethic. If you're aligned to our values, excited about the opportunity, and you're really good at what you do (even if you don't tick all the boxes) apply anyway! 6+ years of experience in ecommerce, with at least 2 years in a senior role Strong commercial acumen with a proven track record of delivering revenue growth Strong experience in trading with proven skills for analysing performance and creating weekly trade packs to be presented in weekly, monthly, quarterly presentations to senior stakeholders Experience with major ecommerce platforms (eg Commercetools, Shopify Plus) Experience with content management systems and ecommerce tools (eg Contentful,Constructor, Talon.one and Bazaarvoice) Deep understanding of DTC businesses and consumer behaviours Proficiency with analytics tools (eg Google Analytics, Mixpanel, Lightdash, Excel, Hotjar) Excellent project management and cross-functional collaboration skills Experience in a fast-paced, high-growth environment, ideally at a DTC brand (beauty, fashion, CPG, or similar) Experience with A/B testing tools and personalisation engines Experience managing and developing junior team members What makes someone 'Beauty Pie'? Our culture is our DNA. It defines who we are, how we operate and how we hire. And it all springs from our values, which are very important to us: Bring Your 'A' Game : We bring a growth mindset as we disrupt the beauty industry. Showing up at our best, and never settling for average. Be Intelligently Rebellious : We challenge industry and business norms with purpose, not ego. Bold thinking, creative problem-solving and smart risk-taking are how we transform beauty. Bias for Action: Speed matters. We act with urgency, make smart choices, and learn through doing - because momentum drives progress Be Customer Obsessed : Our decisions start and end with the customer in mind. We earn trust by delivering amazing quality and incredible value with an experience that consistently exceeds expectations. It's All For One (& One For All) : Team BP are better together. Trust, integrity, and collaboration are how we build a culture where everyone grows, contributes, and thrives-individually and collectively. We're committed to diversity & inclusion As a business that's based on fairness and self-worth, our commitment to inclusivity runs through the heart of everything we do. We believe that innovation and creativity come from having a diverse workforce, and are committed to building teams with unique identities, from different backgrounds and with individual perspectives. We've got a long way to go, but here's how we're doing as of June 2025: Employees who identify as female: 69% Employees from minority ethnic backgrounds: 25% Employees who identify as living with a disability: 2% Employees who identify as female in our Product Engineering teams: 24% Employees who identify as LGBTQIA+: 5% A bit about our ways of working We thrive on a high-performance culture where action drives results. At Beauty Pie, we trust our teams to take ownership, move fast, and get the job done. We operate on a hybrid model, with a minimum of three days in the office each week- with some roles requiring more which will be outlined in the job spec. This structure fosters collaboration, maintains momentum, and strengthens our team environment while allowing some flexibility based on job responsibilities and business needs. In-person connection is essential to how we work, and we expect teams to be present and engaged. We encourage open discussions during the interview process to align expectations for the role you are applying for. Your piece of the Beauty Pie: Life & Balance Free Membership to Beauty Pie +discount off our products 25 days holiday & your birthday off /22 vacation days for the US team Flexible bank holidays Equal leave for all new parents regardless of gender or personal circumstances Private Medical Insurance £2,500 / $2,500 to spend on your fertility journey after 2 years service 10 therapy sessions through AXA PPP So, what are you waiting for? Apply now for a chance to be part of an inspirational, international and talented team. Beauty Pie is an equal opportunity employer. The company will not unlawfully discriminate on grounds of gender, sexual orientation, marital or civil partner status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability or age, pregnancy or trade union membership. Please let us know, if you require reasonable adjustments at any point during the application and/or recruitment process. Create a Job Alert Interested in building your career at Beauty Pie? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf What are your salary expectations? What is your current notice period? Are able to commute to the London Oxford Street office 3 days a week? Select Do you require Visa sponsorship to work in the UK? Your privacy is really important to us Select When you apply for a role at Beauty Pie we will collect information about you in accordance with our privacy policy Beauty Pie Diversity & Inclusion - Voluntary Demographic Questionnaire The following voluntary demographic questions are intended to help us learn more about the various identities and backgrounds that make up the candidates applying to Beauty Pie. Providing us with this information will help us take actions that support under-represented groups and make sure our hiring process is inclusive and fair for everyone. The questions may be sensitive, so please be aware that your survey responses are secure and entirely voluntary/optional. All data collected will be handled anonymously. It will no way impact your opportunity to work for us within the application or hiring process. What gender identity do you most closely identify with? Select I identify my race/ethnicity as (mark all that apply): Select
Aug 19, 2025
Full time
We're Beauty Pie. We're the world's first luxury beauty and wellness buyers' club. And we're disrupting the beauty industry, one face cream at a time. Before we arrived on the scene, if you wanted really great beauty products, you had to shop at traditional beauty retail - and overpay for all the crazy markups. Now, our members have access to shop from the best-quality beauty and wellness products (from the leading labs in France, Switzerland, Italy, Germany, Japan, Korea, etc) and get a bigger piece of the Beauty Pie. So, what will you be doing? Support the Ecommerce Director in developing and executing the strategy to support the business growth goals Lead preparation of weekly global trading reporting across DTC site and app, highlighting commercial risks and opportunities Oversee the customer journey to ensure a seamless, branded, high-converting experience by collaborating cross-functionally (Design, UX, Data, Tech) on CRO and site enhancements Leverage data and tooling to identify opportunities to optimise site/app performance Own impact measurement and report insights to senior leadership Lead Ecommerce associates to ensure timely product and campaign launches, optimise merchandising and product discoverability to improve CVR and increase retention rates Manage site content workflows, driving operational efficiency via CMS and processes Align digital activities with wider Marketing teams for cohesive campaign execution across touchpoints Monitor and analyse key KPIs (traffic, conversion, bounce, revenue) across user segments and deliver regular performance reports with actionable insights for senior stakeholders Oversee on-page SEO in collaboration with Tech, ensuring optimal structure and performance We believe it's all about mindset, great skills, the right attitude and a fantastic work ethic. If you're aligned to our values, excited about the opportunity, and you're really good at what you do (even if you don't tick all the boxes) apply anyway! 6+ years of experience in ecommerce, with at least 2 years in a senior role Strong commercial acumen with a proven track record of delivering revenue growth Strong experience in trading with proven skills for analysing performance and creating weekly trade packs to be presented in weekly, monthly, quarterly presentations to senior stakeholders Experience with major ecommerce platforms (eg Commercetools, Shopify Plus) Experience with content management systems and ecommerce tools (eg Contentful,Constructor, Talon.one and Bazaarvoice) Deep understanding of DTC businesses and consumer behaviours Proficiency with analytics tools (eg Google Analytics, Mixpanel, Lightdash, Excel, Hotjar) Excellent project management and cross-functional collaboration skills Experience in a fast-paced, high-growth environment, ideally at a DTC brand (beauty, fashion, CPG, or similar) Experience with A/B testing tools and personalisation engines Experience managing and developing junior team members What makes someone 'Beauty Pie'? Our culture is our DNA. It defines who we are, how we operate and how we hire. And it all springs from our values, which are very important to us: Bring Your 'A' Game : We bring a growth mindset as we disrupt the beauty industry. Showing up at our best, and never settling for average. Be Intelligently Rebellious : We challenge industry and business norms with purpose, not ego. Bold thinking, creative problem-solving and smart risk-taking are how we transform beauty. Bias for Action: Speed matters. We act with urgency, make smart choices, and learn through doing - because momentum drives progress Be Customer Obsessed : Our decisions start and end with the customer in mind. We earn trust by delivering amazing quality and incredible value with an experience that consistently exceeds expectations. It's All For One (& One For All) : Team BP are better together. Trust, integrity, and collaboration are how we build a culture where everyone grows, contributes, and thrives-individually and collectively. We're committed to diversity & inclusion As a business that's based on fairness and self-worth, our commitment to inclusivity runs through the heart of everything we do. We believe that innovation and creativity come from having a diverse workforce, and are committed to building teams with unique identities, from different backgrounds and with individual perspectives. We've got a long way to go, but here's how we're doing as of June 2025: Employees who identify as female: 69% Employees from minority ethnic backgrounds: 25% Employees who identify as living with a disability: 2% Employees who identify as female in our Product Engineering teams: 24% Employees who identify as LGBTQIA+: 5% A bit about our ways of working We thrive on a high-performance culture where action drives results. At Beauty Pie, we trust our teams to take ownership, move fast, and get the job done. We operate on a hybrid model, with a minimum of three days in the office each week- with some roles requiring more which will be outlined in the job spec. This structure fosters collaboration, maintains momentum, and strengthens our team environment while allowing some flexibility based on job responsibilities and business needs. In-person connection is essential to how we work, and we expect teams to be present and engaged. We encourage open discussions during the interview process to align expectations for the role you are applying for. Your piece of the Beauty Pie: Life & Balance Free Membership to Beauty Pie +discount off our products 25 days holiday & your birthday off /22 vacation days for the US team Flexible bank holidays Equal leave for all new parents regardless of gender or personal circumstances Private Medical Insurance £2,500 / $2,500 to spend on your fertility journey after 2 years service 10 therapy sessions through AXA PPP So, what are you waiting for? Apply now for a chance to be part of an inspirational, international and talented team. Beauty Pie is an equal opportunity employer. The company will not unlawfully discriminate on grounds of gender, sexual orientation, marital or civil partner status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability or age, pregnancy or trade union membership. Please let us know, if you require reasonable adjustments at any point during the application and/or recruitment process. Create a Job Alert Interested in building your career at Beauty Pie? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf What are your salary expectations? What is your current notice period? Are able to commute to the London Oxford Street office 3 days a week? Select Do you require Visa sponsorship to work in the UK? Your privacy is really important to us Select When you apply for a role at Beauty Pie we will collect information about you in accordance with our privacy policy Beauty Pie Diversity & Inclusion - Voluntary Demographic Questionnaire The following voluntary demographic questions are intended to help us learn more about the various identities and backgrounds that make up the candidates applying to Beauty Pie. Providing us with this information will help us take actions that support under-represented groups and make sure our hiring process is inclusive and fair for everyone. The questions may be sensitive, so please be aware that your survey responses are secure and entirely voluntary/optional. All data collected will be handled anonymously. It will no way impact your opportunity to work for us within the application or hiring process. What gender identity do you most closely identify with? Select I identify my race/ethnicity as (mark all that apply): Select
Project Director, Experiential page is loaded Project Director, Experiential Apply locations London - City Road time type Full time posted on Posted Yesterday job requisition id JR26633 Who We Are:160over90 is an award-winning global marketing agency which forges stronger human connections and creates shared moments where people feel something real. With 800 thinkers, doers, and makers across every cultural corner of the world, the agency offers a full-service, channel-agnostic approach and a deep connection to the people, places, and properties that drive the conversation of tomorrow. 160over90 works with leading brands including AB InBev, Amazon, Coca-Cola, DP World, Macy's, Marriott International, McDonald's, Verizon and Visa. 160over90 is part of WME Group, a global representation business comprising the world's leading talent, intellectual property and brands. The Role and What You'll Do: The PD role is a key role within the agency, it is a senior role within the Experiential (XM) team which feeds into the VP, Production. You will line manage Project Managers and Producers whilst also supporting and mentoring the department on a daily basis. You will be responsible for holding, building, nurturing and developing key client relationships, meeting potential requirements the client may have beyond the project brief and day-to-day management of assigned accounts. You will lead the agencies largest projects, and be responsible for the whole project life cycle from pitch, pre-production, delivery and reconciliation as well as supporting and mentoring junior members of the team Each project will be different and will require a wide range of skills to be utilized and many hats to be worn; Executive Producer, Team Leader, Event Director, Pitch Captain etc Responsibilities (General) Be a reliable and trusted leader of the XM team Prioritise daily workload for yourself and other members of your project team(s) to ensure you remain organised and monitor progress to meet planned deadlines Be organised, proactive and show initiative Communicate proactively and professionally with your colleagues and be available to mentor and support junior members of the team Be available and approachable to support the team and answer client questions Be open, honest and contribute positively to the company culture Support the Business Development team and be involved with pitch and new business opportunities Keep up to date with social, digital, and cultural trends Maintain up-to-date industry knowledge through reading publications and journals Continually work to improve client relationships Provide strong leadership, motivation, direction, and support to the project team Identify and react appropriately to events threatening the planned output - if necessary, notifying Directors in good time Identify where you add value to the business and its products Responsibilities (Project) Own the budget & client management process, both internally and for the client on our biggest projects Create and keep up-to-date project budgets ensuring agreed margins remain in place until final payments are received and issued Ensure that all production/project processes are completed to the highest standard, are accurate, to budget and on time Lead weekly project team and client meetings often required to pitch and sell in ideas Have a high level of organisation and be able to work across multiple projects and manage multiple accounts Assign and brief project team members on their roles and responsibilities in both pre-production and on site Build teams based on the projects needs Represent the agency to clients, suppliers, and guests in a positive and approachable manner Format keynote documents to then present to clients Have a willingness to be involved with pitch and presentation work for the new business or creative department Actively seek new ways to improve on completing tasks quickly and sharing methods with the team Check all project information that is issued including budgets, drawings, data, contracts, supplier information is correct and, if necessary, ensure that any amendments are made prior to issue Responsibilities (Account) Act as the key contact for clients, providing Account Management skills and be aware of, and deliver on, all client requirements Continually work hard to improve client satisfaction A confident presenter who's not afraid to be put on the spot and answer difficult questions Build on your knowledge of our client's brand identities and what would and wouldn't work for each client Liaise with client/ project teams to ensure a full and thorough flow of information between all parties Create and deliver account management plans, proactively suggesting solutions for their successful showcasing of their brand and its products Oversee your accounts and budgets going to clients to ensure uniform output Plan and executing proactive general updates to clients including entertainment when/where appropriate and to an agreed budget Forecast future client activity Responsibilities (Production) Have an in-depth understanding of production and creative processes and be able to brief those departments Ensure that contact sheets, agendas, status reports, production schedules etc are compiled and send out pre and post meeting Liaise with suppliers and external contractors in a positive and relationship building manner Build on your production and creative knowledge and if desired learn systems and programs within these departments, such as SketchUp, CAD, illustrator Ensure all Public Liability and any other applicable insurances are in order to cover all relevant risks inherent in the project Have an extensive supplier database which continues to grow Continue to build on existing skills for delivering successful events and keep up to date with new technologies Ensure all Public Liability and any other applicable insurances are in order to cover all relevant risks inherent in the project Work with the Production Manager/Director to ensure that all areas of staffing and other elements of projects have the appropriate H&S and other contractual stipulations correctly in place You Have These: Communicates effectively and constructively with the team and clients Excellent written and presentation ability Able to complete tasks at expected quality with strong attention to detail Able to work on multiple projects simultaneously and priorities workload Great at timekeeping and time-management Flexible approach to problem solving Bring fresh ideas to the team and challenge the status quo Be experienced in working individually or within a team on a variety of projects Confident when selling ideas to client and colleagues Experience in a fast-paced working environment Experience working with clients of varied sizes in different sectors Minimum 8 years industry experience Have large scale project experience Have client account management experience How we work: WME Group is at the center of sports, media, entertainment, and fashion and is a largely relationship-based business. To foster an environment of collaboration, develop our future talent, and build on relationships across leadership, peers, and teams, we work from the office 4 days per week. We see immeasurable value internally and throughout the core of the businesses we support. Don't meet every single requirement? We are dedicated to building a diverse, inclusive, authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. Follow our story at160over90.comand onInstagram andLinkedIn . 160/90 is proud to be an equal opportunity employer that encourages applications from qualified, eligible candidates from all backgrounds and life experiences regardless of race, gender identity, disability, age, sexual orientation, religion, or belief. About Us 160over90 is an award-winning global marketing agency which forges stronger human connections and creates shared moments where people feel something real. With 800 thinkers, doers, and makers across every cultural corner of the world, the agency offers a full-service, channel-agnostic approach and a deep connection to the people, places, and properties that drive the conversation of tomorrow. 160over90 works with leading brands including AB InBev, Amazon, Coca-Cola, DP World, Macy's, Marriott International, McDonald's, Verizon and Visa. 160over90 is part of WME Group, a global representation business comprising the world's leading talent, intellectual property and brands.
Aug 19, 2025
Full time
Project Director, Experiential page is loaded Project Director, Experiential Apply locations London - City Road time type Full time posted on Posted Yesterday job requisition id JR26633 Who We Are:160over90 is an award-winning global marketing agency which forges stronger human connections and creates shared moments where people feel something real. With 800 thinkers, doers, and makers across every cultural corner of the world, the agency offers a full-service, channel-agnostic approach and a deep connection to the people, places, and properties that drive the conversation of tomorrow. 160over90 works with leading brands including AB InBev, Amazon, Coca-Cola, DP World, Macy's, Marriott International, McDonald's, Verizon and Visa. 160over90 is part of WME Group, a global representation business comprising the world's leading talent, intellectual property and brands. The Role and What You'll Do: The PD role is a key role within the agency, it is a senior role within the Experiential (XM) team which feeds into the VP, Production. You will line manage Project Managers and Producers whilst also supporting and mentoring the department on a daily basis. You will be responsible for holding, building, nurturing and developing key client relationships, meeting potential requirements the client may have beyond the project brief and day-to-day management of assigned accounts. You will lead the agencies largest projects, and be responsible for the whole project life cycle from pitch, pre-production, delivery and reconciliation as well as supporting and mentoring junior members of the team Each project will be different and will require a wide range of skills to be utilized and many hats to be worn; Executive Producer, Team Leader, Event Director, Pitch Captain etc Responsibilities (General) Be a reliable and trusted leader of the XM team Prioritise daily workload for yourself and other members of your project team(s) to ensure you remain organised and monitor progress to meet planned deadlines Be organised, proactive and show initiative Communicate proactively and professionally with your colleagues and be available to mentor and support junior members of the team Be available and approachable to support the team and answer client questions Be open, honest and contribute positively to the company culture Support the Business Development team and be involved with pitch and new business opportunities Keep up to date with social, digital, and cultural trends Maintain up-to-date industry knowledge through reading publications and journals Continually work to improve client relationships Provide strong leadership, motivation, direction, and support to the project team Identify and react appropriately to events threatening the planned output - if necessary, notifying Directors in good time Identify where you add value to the business and its products Responsibilities (Project) Own the budget & client management process, both internally and for the client on our biggest projects Create and keep up-to-date project budgets ensuring agreed margins remain in place until final payments are received and issued Ensure that all production/project processes are completed to the highest standard, are accurate, to budget and on time Lead weekly project team and client meetings often required to pitch and sell in ideas Have a high level of organisation and be able to work across multiple projects and manage multiple accounts Assign and brief project team members on their roles and responsibilities in both pre-production and on site Build teams based on the projects needs Represent the agency to clients, suppliers, and guests in a positive and approachable manner Format keynote documents to then present to clients Have a willingness to be involved with pitch and presentation work for the new business or creative department Actively seek new ways to improve on completing tasks quickly and sharing methods with the team Check all project information that is issued including budgets, drawings, data, contracts, supplier information is correct and, if necessary, ensure that any amendments are made prior to issue Responsibilities (Account) Act as the key contact for clients, providing Account Management skills and be aware of, and deliver on, all client requirements Continually work hard to improve client satisfaction A confident presenter who's not afraid to be put on the spot and answer difficult questions Build on your knowledge of our client's brand identities and what would and wouldn't work for each client Liaise with client/ project teams to ensure a full and thorough flow of information between all parties Create and deliver account management plans, proactively suggesting solutions for their successful showcasing of their brand and its products Oversee your accounts and budgets going to clients to ensure uniform output Plan and executing proactive general updates to clients including entertainment when/where appropriate and to an agreed budget Forecast future client activity Responsibilities (Production) Have an in-depth understanding of production and creative processes and be able to brief those departments Ensure that contact sheets, agendas, status reports, production schedules etc are compiled and send out pre and post meeting Liaise with suppliers and external contractors in a positive and relationship building manner Build on your production and creative knowledge and if desired learn systems and programs within these departments, such as SketchUp, CAD, illustrator Ensure all Public Liability and any other applicable insurances are in order to cover all relevant risks inherent in the project Have an extensive supplier database which continues to grow Continue to build on existing skills for delivering successful events and keep up to date with new technologies Ensure all Public Liability and any other applicable insurances are in order to cover all relevant risks inherent in the project Work with the Production Manager/Director to ensure that all areas of staffing and other elements of projects have the appropriate H&S and other contractual stipulations correctly in place You Have These: Communicates effectively and constructively with the team and clients Excellent written and presentation ability Able to complete tasks at expected quality with strong attention to detail Able to work on multiple projects simultaneously and priorities workload Great at timekeeping and time-management Flexible approach to problem solving Bring fresh ideas to the team and challenge the status quo Be experienced in working individually or within a team on a variety of projects Confident when selling ideas to client and colleagues Experience in a fast-paced working environment Experience working with clients of varied sizes in different sectors Minimum 8 years industry experience Have large scale project experience Have client account management experience How we work: WME Group is at the center of sports, media, entertainment, and fashion and is a largely relationship-based business. To foster an environment of collaboration, develop our future talent, and build on relationships across leadership, peers, and teams, we work from the office 4 days per week. We see immeasurable value internally and throughout the core of the businesses we support. Don't meet every single requirement? We are dedicated to building a diverse, inclusive, authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. Follow our story at160over90.comand onInstagram andLinkedIn . 160/90 is proud to be an equal opportunity employer that encourages applications from qualified, eligible candidates from all backgrounds and life experiences regardless of race, gender identity, disability, age, sexual orientation, religion, or belief. About Us 160over90 is an award-winning global marketing agency which forges stronger human connections and creates shared moments where people feel something real. With 800 thinkers, doers, and makers across every cultural corner of the world, the agency offers a full-service, channel-agnostic approach and a deep connection to the people, places, and properties that drive the conversation of tomorrow. 160over90 works with leading brands including AB InBev, Amazon, Coca-Cola, DP World, Macy's, Marriott International, McDonald's, Verizon and Visa. 160over90 is part of WME Group, a global representation business comprising the world's leading talent, intellectual property and brands.
Job title: HR Advisor Department: HR & Operations Reporting to: Operations Director & External HR Consultant About Us We don't just reflect culture, we create it. Dazed Media is the world's leading independent media group, renowned for pioneering self-expression and boundary-pushing creativity. Headquartered in London, our fashion and culture brands Dazed, AnOther, AnOther Man and Nowness have a combined audience of 100 million people globally with offices in Dubai, Los Angeles, New York, Seoul and Shanghai. Dazed Studio, the company's in-house youth culture entertainment division places brands at the centre of the conversation connecting them with the next generation all over the world via cutting edge insights and strategy; award-winning creative campaigns, and world-class branded entertainment, experiences and events. Dazed Media's portfolio includes Dazed Club, a creative networking app that was founded on Dazed's original purpose to empower the next generation through creativity. Role Summary At Dazed Media, we're proud of the bold, creative, and progressive culture we've built - and we're equally proud of the solid operational foundations that support it. We're now looking for a part-time HR Advisor to join the HR & Ops team to help us professionalise how we support our people. In this role, you'll be the spine of our team - a calm, methodical presence ensuring that while we chase exciting new initiatives, we never lose sight of our legal, compliant, and fundamental responsibilities. You'll be a reliable, knowledgeable sounding board for employees and line managers across the business, someone they can turn to for practical advice and clear, consistent guidance. You'll lead on operational communications, proactively keeping both the HR & Ops team and wider management group up to date on key milestones and requirements, whether it's an upcoming performance review cycle, a policy update, or a change in employment legislation. This role is ideal for someone who thrives on getting the details right, sees the value in strong foundations, and enjoys helping others feel confident in their decisions. You'll be trusted and respected for your ability to take people seriously, listen well, and bring clarity and structure to any situation. You'll also have dotted-line oversight of a junior team member who's eager to learn and grow, which is a fantastic opportunity for someone who enjoys mentoring and wants to support the development of future HR talent. We're offering a flexible, part-time schedule of around 3 short days per week (approx. 5 hours per day), based in our London office. We're open to shaping the structure around the right person - what matters most is finding someone who can anchor the team, drive operational excellence, and help us take our People & Culture function to the next level. Core Responsibilities - Be the operational anchor of the HR function across the business, ensuring legal, procedural, and policy foundations are solid, up-to-date, and consistently applied. - Provide expert HR advice and act as a trusted, calm, and practical sounding board for line managers on employee relations, policies, and general people matters. -Lead and manage internal HR communications related to operational milestones - e.g. probation reviews, performance cycles, and policy/legislation updates - ensuring stakeholders are informed and prepared. - Ensure compliance with all relevant employment laws and best practice requirements (e.g. right to work checks, family leave, GDPR, etc.). - Maintain accurate and well-organised HR records and systems, and oversee the smooth running of employee lifecycle processes in respect of compliance (onboarding, offboarding, contract changes, etc.). - Monitor and manage HR timelines to ensure critical tasks and review points (e.g. performance reviews, contract end dates) are not missed. - Support and guide a junior team member through dotted-line management, acting as a mentor and knowledge resource in day-to-day tasks. - Champion consistency and fairness , ensuring every employee feels listened to and taken seriously, regardless of the issue at hand. - D&I Processes and Initiatives Be an ambassador for all things DEI across the business. From D&I Committees to internal processes and commitments to hiring. - Salary Benchmarking & Pay Review: Support with analysing market salary data and cost of living trends to inform pay recommendations and annual salary reviews. - Payroll: Administer and maintain the monthly payroll tracker. Conduct final checks before submission to the Finance team. - Employee Reference Checks: Take ownership of managing and completing pre-employment reference checks. Provide references that we are asked for by ex-employees. - Visas: Support visa application processes and liaise with immigration partners as needed. - Pensions: Oversee employee pension scheme administration, including enrollments and queries. Desired Skills & Experience HR Knowledge: - Solid generalist HR experience, ideally in a fast-paced, creative or SME environment. - Strong working knowledge of UK employment law and HR best practices, with confidence applying them in real-world scenarios. - Experience supporting or managing core HR processes such as onboarding, probation, performance management, and policy implementation. - Comfortable advising managers at all levels on employee relations matters with accuracy, clarity, and sensitivity. Operational Excellence: - Highly organised and methodical, with a natural eye for detail and a commitment to getting the foundations right. - Able to plan ahead and manage multiple priorities, while ensuring nothing slips through the cracks. - Confident managing and maintaining HR systems, documentation, and records in a compliant and consistent way. - Proactive approach to reminders and communications - you anticipate what's coming and make sure others are prepared. These duties and responsibilities are indicative and not exhaustive but serve to give a realistic overview of the role and requirements. The company reserves the right to change this role description in response to the changing needs of the business. At Dazed Media, we promote a working environment in which diversity is recognised, valued and encouraged. We acknowledge the multicultural and diverse nature of the UK workforce and society in general. We are committed to principles of fairness and mutual respect. We particularly welcome applicants from those who are significantly underrepresented in our sector. If you require any reasonable adjustments to be made to the application or interview process, please don't hesitate to let us know via the message function.
Aug 19, 2025
Full time
Job title: HR Advisor Department: HR & Operations Reporting to: Operations Director & External HR Consultant About Us We don't just reflect culture, we create it. Dazed Media is the world's leading independent media group, renowned for pioneering self-expression and boundary-pushing creativity. Headquartered in London, our fashion and culture brands Dazed, AnOther, AnOther Man and Nowness have a combined audience of 100 million people globally with offices in Dubai, Los Angeles, New York, Seoul and Shanghai. Dazed Studio, the company's in-house youth culture entertainment division places brands at the centre of the conversation connecting them with the next generation all over the world via cutting edge insights and strategy; award-winning creative campaigns, and world-class branded entertainment, experiences and events. Dazed Media's portfolio includes Dazed Club, a creative networking app that was founded on Dazed's original purpose to empower the next generation through creativity. Role Summary At Dazed Media, we're proud of the bold, creative, and progressive culture we've built - and we're equally proud of the solid operational foundations that support it. We're now looking for a part-time HR Advisor to join the HR & Ops team to help us professionalise how we support our people. In this role, you'll be the spine of our team - a calm, methodical presence ensuring that while we chase exciting new initiatives, we never lose sight of our legal, compliant, and fundamental responsibilities. You'll be a reliable, knowledgeable sounding board for employees and line managers across the business, someone they can turn to for practical advice and clear, consistent guidance. You'll lead on operational communications, proactively keeping both the HR & Ops team and wider management group up to date on key milestones and requirements, whether it's an upcoming performance review cycle, a policy update, or a change in employment legislation. This role is ideal for someone who thrives on getting the details right, sees the value in strong foundations, and enjoys helping others feel confident in their decisions. You'll be trusted and respected for your ability to take people seriously, listen well, and bring clarity and structure to any situation. You'll also have dotted-line oversight of a junior team member who's eager to learn and grow, which is a fantastic opportunity for someone who enjoys mentoring and wants to support the development of future HR talent. We're offering a flexible, part-time schedule of around 3 short days per week (approx. 5 hours per day), based in our London office. We're open to shaping the structure around the right person - what matters most is finding someone who can anchor the team, drive operational excellence, and help us take our People & Culture function to the next level. Core Responsibilities - Be the operational anchor of the HR function across the business, ensuring legal, procedural, and policy foundations are solid, up-to-date, and consistently applied. - Provide expert HR advice and act as a trusted, calm, and practical sounding board for line managers on employee relations, policies, and general people matters. -Lead and manage internal HR communications related to operational milestones - e.g. probation reviews, performance cycles, and policy/legislation updates - ensuring stakeholders are informed and prepared. - Ensure compliance with all relevant employment laws and best practice requirements (e.g. right to work checks, family leave, GDPR, etc.). - Maintain accurate and well-organised HR records and systems, and oversee the smooth running of employee lifecycle processes in respect of compliance (onboarding, offboarding, contract changes, etc.). - Monitor and manage HR timelines to ensure critical tasks and review points (e.g. performance reviews, contract end dates) are not missed. - Support and guide a junior team member through dotted-line management, acting as a mentor and knowledge resource in day-to-day tasks. - Champion consistency and fairness , ensuring every employee feels listened to and taken seriously, regardless of the issue at hand. - D&I Processes and Initiatives Be an ambassador for all things DEI across the business. From D&I Committees to internal processes and commitments to hiring. - Salary Benchmarking & Pay Review: Support with analysing market salary data and cost of living trends to inform pay recommendations and annual salary reviews. - Payroll: Administer and maintain the monthly payroll tracker. Conduct final checks before submission to the Finance team. - Employee Reference Checks: Take ownership of managing and completing pre-employment reference checks. Provide references that we are asked for by ex-employees. - Visas: Support visa application processes and liaise with immigration partners as needed. - Pensions: Oversee employee pension scheme administration, including enrollments and queries. Desired Skills & Experience HR Knowledge: - Solid generalist HR experience, ideally in a fast-paced, creative or SME environment. - Strong working knowledge of UK employment law and HR best practices, with confidence applying them in real-world scenarios. - Experience supporting or managing core HR processes such as onboarding, probation, performance management, and policy implementation. - Comfortable advising managers at all levels on employee relations matters with accuracy, clarity, and sensitivity. Operational Excellence: - Highly organised and methodical, with a natural eye for detail and a commitment to getting the foundations right. - Able to plan ahead and manage multiple priorities, while ensuring nothing slips through the cracks. - Confident managing and maintaining HR systems, documentation, and records in a compliant and consistent way. - Proactive approach to reminders and communications - you anticipate what's coming and make sure others are prepared. These duties and responsibilities are indicative and not exhaustive but serve to give a realistic overview of the role and requirements. The company reserves the right to change this role description in response to the changing needs of the business. At Dazed Media, we promote a working environment in which diversity is recognised, valued and encouraged. We acknowledge the multicultural and diverse nature of the UK workforce and society in general. We are committed to principles of fairness and mutual respect. We particularly welcome applicants from those who are significantly underrepresented in our sector. If you require any reasonable adjustments to be made to the application or interview process, please don't hesitate to let us know via the message function.
Job Bridge Global, an international provider of skilled candidates and work permit processing, is seeking experienced Principal NDT Engineers and Senior NDT Engineers to join our clients dynamic team within the Oil & Energy industry. Our mission is to bridge the talent gap across borders, ensuring our clients have access to the best candidates for their specialized roles. In this pivotal role, you will play a crucial part in ensuring the integrity and safety of materials and structures through non-destructive testing (NDT) methods. You will lead a team of engineers and technicians in conducting NDT inspections, analyzing test results, and providing thorough reports to stakeholders. This role requires not only technical expertise but also strong leadership and communication skills, as you will collaborate with multidisciplinary teams and clients to align on project objectives. If you are passionate about leading NDT initiatives and ensuring the reliability of critical infrastructure, we encourage you to apply and become part of a global team dedicated to excellence in the Oil & Energy sector. Responsibilities Lead and oversee NDT inspection projects, ensuring compliance with relevant standards and regulations. Develop and implement NDT procedures and techniques to enhance operational efficiency. Train and mentor junior engineers and technicians in NDT methodologies and practices. Conduct thorough analysis of inspection results and prepare detailed reports for clients and stakeholders. Collaborate with project managers and other engineering teams to integrate NDT findings into project planning. Stay updated with the latest advancements in NDT technologies and methodologies to ensure best practices are followed. Provide technical support and guidance during audits, inspections, and regulatory reviews. Bachelor's degree in Engineering or a related field; a master's degree is a plus. Minimum of 10 years of experience in the NDT field, with at least 5 years in a leadership role. Certifications in various NDT methods (e.g., ASNT Level III, ISO 9712) are required. Extensive knowledge of industry codes, standards, and regulations relevant to NDT and the Oil & Energy sector. Strong analytical skills with a keen attention to detail in interpreting NDT results. Excellent communication and interpersonal skills, with the ability to work collaboratively in a team. Proficient in using NDT equipment and software for inspection and reporting purposes. Private Healthcare 4% Pension Contribution Certificate of Sponsorship, Immigration Charge, Visa Entry, Visa Health surcharge and Flight costs included 10% Annual bonus from qualifying period. Accommodation provided for 2 months upon arrival. Relocation package available. Next Steps: - Attach over your recent CV and certificates. - We'll arrange a call with you. - The employer will interview you. - If shortlisted, you will hopefully receive a job offer. - If you successful, Job Bridge Global will process your work permit application and get you into the country asap.
Aug 18, 2025
Full time
Job Bridge Global, an international provider of skilled candidates and work permit processing, is seeking experienced Principal NDT Engineers and Senior NDT Engineers to join our clients dynamic team within the Oil & Energy industry. Our mission is to bridge the talent gap across borders, ensuring our clients have access to the best candidates for their specialized roles. In this pivotal role, you will play a crucial part in ensuring the integrity and safety of materials and structures through non-destructive testing (NDT) methods. You will lead a team of engineers and technicians in conducting NDT inspections, analyzing test results, and providing thorough reports to stakeholders. This role requires not only technical expertise but also strong leadership and communication skills, as you will collaborate with multidisciplinary teams and clients to align on project objectives. If you are passionate about leading NDT initiatives and ensuring the reliability of critical infrastructure, we encourage you to apply and become part of a global team dedicated to excellence in the Oil & Energy sector. Responsibilities Lead and oversee NDT inspection projects, ensuring compliance with relevant standards and regulations. Develop and implement NDT procedures and techniques to enhance operational efficiency. Train and mentor junior engineers and technicians in NDT methodologies and practices. Conduct thorough analysis of inspection results and prepare detailed reports for clients and stakeholders. Collaborate with project managers and other engineering teams to integrate NDT findings into project planning. Stay updated with the latest advancements in NDT technologies and methodologies to ensure best practices are followed. Provide technical support and guidance during audits, inspections, and regulatory reviews. Bachelor's degree in Engineering or a related field; a master's degree is a plus. Minimum of 10 years of experience in the NDT field, with at least 5 years in a leadership role. Certifications in various NDT methods (e.g., ASNT Level III, ISO 9712) are required. Extensive knowledge of industry codes, standards, and regulations relevant to NDT and the Oil & Energy sector. Strong analytical skills with a keen attention to detail in interpreting NDT results. Excellent communication and interpersonal skills, with the ability to work collaboratively in a team. Proficient in using NDT equipment and software for inspection and reporting purposes. Private Healthcare 4% Pension Contribution Certificate of Sponsorship, Immigration Charge, Visa Entry, Visa Health surcharge and Flight costs included 10% Annual bonus from qualifying period. Accommodation provided for 2 months upon arrival. Relocation package available. Next Steps: - Attach over your recent CV and certificates. - We'll arrange a call with you. - The employer will interview you. - If shortlisted, you will hopefully receive a job offer. - If you successful, Job Bridge Global will process your work permit application and get you into the country asap.
B2C2 is a digital asset pioneer building the ecosystem of the future. The firm has unlocked institutional access to crypto by providing reliable liquidity across market conditions. B2C2's success is built on crypto-native technology and continuous product innovation, making it the partner of choice for diverse institutions globally.Founded in 2015 and acquired by Japanese financial group, SBI, in 2020, B2C2 remains a standalone company. Headquartered in the UK, with offices in the US and Japan, B2C2 OTC Ltd. is authorised and regulated by the UK's Financial Conduct Authority (FRN 810834). We pride ourselves on our company culture and ability to attract not only the top talent but the right people. If you are looking for a role in an exciting new industry, at a dynamic company please keep reading. About the role: The incumbent will work closely with the Global Head of HR to ensure seamless HR operations, including payroll feeds, benefits administration and policy implementation globally. The successful candidate will play a key role in ensuring the smooth and efficient operation of all our administrative processes in HR, will support the full roll-out of our new HR system, liaise with internal stakeholders and external and vendors, as well as be a first point of contact for all employees on HR-related matters. This is an exciting opportunity for someone with a strong background in HR operations and systems, who thrives in a fast-paced evolving environment and is willing to venture outside of pure administration. This role gives the successful candidate an opportunity to work independently as part of a newly formed and supportive team, where new ideas are welcome. They will have the opportunity to contribute to projects and process improvement beyond the mere remit of the job description, constituting a unique learning opportunity. Based in our London office, the successful candidate will have the option to work remotely for up to two days per week. This is a perfect role for a solid HR Administrator who is willing to grow and work more independently, with room to expand the remit and gain visibility outside the 'usual' boundaries, as well as explore some HRBP tasks. Jobs to be Done: Ensure seamless monthly administration processes, including payroll feeds, checks, benefits and annual reviews, system maintenance and reporting. Play an active role in the completion of the configuration of the new HRIS, HiBob Support the extension of HR policies globally Operationalise and document key HR processes Duties and Responsibilities: Core HR Administration & Employee Lifecycle: Manage the end-to-end employee lifecycle administration, including generating employment contracts, processing background checks and coordinating new hire onboarding / induction. Closely coordinate with payroll vendors and colleagues Serve as the first point of contact for employee queries on topics such as benefits, holiday entitlement, company policies and escalating complex issues where necessary Maintain accurate and up-to-date employee data in our HRIS (HiBob), ensuring data integrity for reporting and compliance Coordinate the offboarding process, including conducting exit interviews and managing final payroll calculations Administer employee benefits programs, including enrolment, changes and responding to provider queries Manage documentation for all employee changes, such as promotions, transfers and parental leave Support the broader HR team in running key processes such as performance evaluation, compensation, etc. Process Improvement & HR Projects: Proactively identify inefficiencies in current HR workflows and suggest practical, scalable solutions Provide support in rolling out and embedding new processes and policies across the global business Assist with key HR projects, such as performance review cycles, employee engagement surveys and benefits renewal Help create and maintain documentation for HR processes and "how-to" guides for managers and employees Contribute to the continuous improvement of our employee onboarding experience to ensure it is world-class Systems & Reporting: Champion our systems, ensuring we are leveraging their full functionality Assist in pulling data and generating reports and dashboards key metrics like headcount, attrition and diversity to support decision-making Required Skills & Experience: 3-5 years of experience in an HR Administrator, People Coordinator, or similar role. Experience in a fast-paced, global environment A Process-Improvement Mindset: You don't just follow the checklist; you look for ways to make the checklist better. You have a natural curiosity and a drive to improve efficiency Exceptional Attention to Detail: You are meticulous and understand the importance of accuracy in contracts, data and communication Tech-Savvy: You are proficient with modern workplace tools (e.g., Slack, Google Workspace) and have hands-on experience with at least one HRIS Communication: You can communicate clearly and professionally, both in writing and verbally, with a high degree of empathy Discretion and Integrity: You are trustworthy and can handle sensitive and confidential information with the utmost professionalism Proactive & Organised: You are a self-starter who can manage multiple priorities, anticipate needs, and work effectively in a dynamic environment Preferred Qualifications: Experience working in a company with a global or multi-country presence. Experience in financial services / fintech is highly desirable Experience contributing to HR projects, such as an HRIS implementation or a policy overhaul Experience in drafting and implementing HR policies in a multi-jurisdictional setting A strong culture is a common denominator among the most successful companies and B2C2 is proud to be a values-based company. Ambitious - Striving to make history through world class achievements Innovative - Forward looking in our solutions for clients and employees Meritocratic - Rewarding positive contribution across the organisation Collegiate - Achieving through teamwork through a healthy environment Risk Aware - Informed decision making and considered in our practices B2C2 is committed to a policy of equal employment opportunity for applicants and employees and we welcome applicants from all backgrounds. It is the policy of B2C2 to apply recruiting, hiring, training, promotion, compensation and professional development practices without regard to actual or perceived race, colour, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, age, disability or certain classifications based on genetic information, or because someone is married or in a civil partnership or any other characteristic protected by federal, state or local laws, regulations or ordinances. As such, B2C2 will not tolerate discrimination against any of our employees on the basis of membership in a protected category. We are also committed to creating an inclusive environment to ensure we attract, engage, promote and retain the best talent. We will consider flexible working arrangements for any of our roles. Create a Job Alert Interested in building your career at B2C2? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Preferred First Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Website Are you eligible for employment in GB (e.g., as a citizen, permanent resident, or visa holder)? Select
Aug 18, 2025
Full time
B2C2 is a digital asset pioneer building the ecosystem of the future. The firm has unlocked institutional access to crypto by providing reliable liquidity across market conditions. B2C2's success is built on crypto-native technology and continuous product innovation, making it the partner of choice for diverse institutions globally.Founded in 2015 and acquired by Japanese financial group, SBI, in 2020, B2C2 remains a standalone company. Headquartered in the UK, with offices in the US and Japan, B2C2 OTC Ltd. is authorised and regulated by the UK's Financial Conduct Authority (FRN 810834). We pride ourselves on our company culture and ability to attract not only the top talent but the right people. If you are looking for a role in an exciting new industry, at a dynamic company please keep reading. About the role: The incumbent will work closely with the Global Head of HR to ensure seamless HR operations, including payroll feeds, benefits administration and policy implementation globally. The successful candidate will play a key role in ensuring the smooth and efficient operation of all our administrative processes in HR, will support the full roll-out of our new HR system, liaise with internal stakeholders and external and vendors, as well as be a first point of contact for all employees on HR-related matters. This is an exciting opportunity for someone with a strong background in HR operations and systems, who thrives in a fast-paced evolving environment and is willing to venture outside of pure administration. This role gives the successful candidate an opportunity to work independently as part of a newly formed and supportive team, where new ideas are welcome. They will have the opportunity to contribute to projects and process improvement beyond the mere remit of the job description, constituting a unique learning opportunity. Based in our London office, the successful candidate will have the option to work remotely for up to two days per week. This is a perfect role for a solid HR Administrator who is willing to grow and work more independently, with room to expand the remit and gain visibility outside the 'usual' boundaries, as well as explore some HRBP tasks. Jobs to be Done: Ensure seamless monthly administration processes, including payroll feeds, checks, benefits and annual reviews, system maintenance and reporting. Play an active role in the completion of the configuration of the new HRIS, HiBob Support the extension of HR policies globally Operationalise and document key HR processes Duties and Responsibilities: Core HR Administration & Employee Lifecycle: Manage the end-to-end employee lifecycle administration, including generating employment contracts, processing background checks and coordinating new hire onboarding / induction. Closely coordinate with payroll vendors and colleagues Serve as the first point of contact for employee queries on topics such as benefits, holiday entitlement, company policies and escalating complex issues where necessary Maintain accurate and up-to-date employee data in our HRIS (HiBob), ensuring data integrity for reporting and compliance Coordinate the offboarding process, including conducting exit interviews and managing final payroll calculations Administer employee benefits programs, including enrolment, changes and responding to provider queries Manage documentation for all employee changes, such as promotions, transfers and parental leave Support the broader HR team in running key processes such as performance evaluation, compensation, etc. Process Improvement & HR Projects: Proactively identify inefficiencies in current HR workflows and suggest practical, scalable solutions Provide support in rolling out and embedding new processes and policies across the global business Assist with key HR projects, such as performance review cycles, employee engagement surveys and benefits renewal Help create and maintain documentation for HR processes and "how-to" guides for managers and employees Contribute to the continuous improvement of our employee onboarding experience to ensure it is world-class Systems & Reporting: Champion our systems, ensuring we are leveraging their full functionality Assist in pulling data and generating reports and dashboards key metrics like headcount, attrition and diversity to support decision-making Required Skills & Experience: 3-5 years of experience in an HR Administrator, People Coordinator, or similar role. Experience in a fast-paced, global environment A Process-Improvement Mindset: You don't just follow the checklist; you look for ways to make the checklist better. You have a natural curiosity and a drive to improve efficiency Exceptional Attention to Detail: You are meticulous and understand the importance of accuracy in contracts, data and communication Tech-Savvy: You are proficient with modern workplace tools (e.g., Slack, Google Workspace) and have hands-on experience with at least one HRIS Communication: You can communicate clearly and professionally, both in writing and verbally, with a high degree of empathy Discretion and Integrity: You are trustworthy and can handle sensitive and confidential information with the utmost professionalism Proactive & Organised: You are a self-starter who can manage multiple priorities, anticipate needs, and work effectively in a dynamic environment Preferred Qualifications: Experience working in a company with a global or multi-country presence. Experience in financial services / fintech is highly desirable Experience contributing to HR projects, such as an HRIS implementation or a policy overhaul Experience in drafting and implementing HR policies in a multi-jurisdictional setting A strong culture is a common denominator among the most successful companies and B2C2 is proud to be a values-based company. Ambitious - Striving to make history through world class achievements Innovative - Forward looking in our solutions for clients and employees Meritocratic - Rewarding positive contribution across the organisation Collegiate - Achieving through teamwork through a healthy environment Risk Aware - Informed decision making and considered in our practices B2C2 is committed to a policy of equal employment opportunity for applicants and employees and we welcome applicants from all backgrounds. It is the policy of B2C2 to apply recruiting, hiring, training, promotion, compensation and professional development practices without regard to actual or perceived race, colour, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, age, disability or certain classifications based on genetic information, or because someone is married or in a civil partnership or any other characteristic protected by federal, state or local laws, regulations or ordinances. As such, B2C2 will not tolerate discrimination against any of our employees on the basis of membership in a protected category. We are also committed to creating an inclusive environment to ensure we attract, engage, promote and retain the best talent. We will consider flexible working arrangements for any of our roles. Create a Job Alert Interested in building your career at B2C2? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Preferred First Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Website Are you eligible for employment in GB (e.g., as a citizen, permanent resident, or visa holder)? Select
Reed & Mackay, a Strategic Travel Management and Services Company leads its field by attracting, developing and retaining the most talented people within the industry. Reed & Mackay has an enviable reputation for exceptional service which is delivered through placing innovative technology (exclusively available to Reed & Mackay) in the hands of outstanding people. The main role of a Business Travel Consultant is to build relationships and understand the needs of our clients whilst delivering a 'high-touch' service that saves clients time and drives down their total cost of travel. PRINCIPLE RESPONSIBILITIES: Provide a dedicated, consistently high level of service to all travellers & travel bookers tailored to their individual requirements, with a desire to always exceed client expectation by going the extra mile Effectively manage your workload to meet all deadlines as required, internally or client driven Demonstrate an excellent understanding of various account processes and policies, and can adapt quickly to any necessary changes to these, as and when they arise Work directly with the client's Global Travel Manager, for guidance on policy matters that require escalation Pre-trip approval knowledge will be an advantage Demonstrate proactive thinking and provide a consultative approach to all travel requests providing an end-to-end solution for all clients Advise proactively on relevant Passport and Visa requirements and procedures for all destinations Always apply Quality Control procedures and processes in line with ISO27001 (data security certification) and PCI compliance Recommend and procure ancillary products as required i.e., car rental, ferry, etc. Good knowledge of high-speed intercontinental rail options required Savings, Product Knowledge and Optimised Value Deliver cost effective solutions across all aspects of travel Proactively identify and implement opportunity to add value to each booking through specialist supplier relationships Utilise detailed understanding of the client policy to drive compliance for the client while maximising opportunity to enhance traveller experience Knowledge and ability to apply a variety of fare types and contracts to air bookings, including private contracted fares, round the world fares, air passes, creative fares and published fares Qualify opportunity for and proactively deliver split and combination fare ticketing where appropriate Proactively identify cross market and local inventory differences, and when these should be taken advantage of Look at alternative airports/routings for the client which could offer better convenience and/or cost savings to clients, this should also include Low-Cost Carriers where appropriate Procure the best hotel rates for clients utilising GDS and non GDS channels Monitor all bookings for fare/rate saving opportunities up until completion of the trip Have an enthusiastic and willing to learn attitude, attending all relevant training / coaching as required Achieve individual and team-based objectives through the annual Performance Development Review (PDR) REQUIREMENTS: Develop and maintain multi-level client relationships Manage and administer commercial models according to clients' needs that meet R&M's corporate objectives Develop client focused solutions that respond to the clients' changing needs Introduce solution innovation to improve end to end processes Energized and comfortable with a fast-moving, sometimes ambiguous, environment Provide formal strategic reviews of the programme performance Drive a common service delivery to the client in accordance with agreed Service Level Agreement Drive contract renewal and ultimately client retention Develop as a thought leader Exceptional organization and project management skills Excellent communication and interpersonal skills across all levels Strong business and operational sense Confidence, opinions, good judgement, and an inclination to action Ability to adapt and thrive in a hyper-growth environment Industry experience preferred: adequate experience in working within a corporate environment or online travel agency KEY ATTRIBUTES: Manage your own tickets issuance for both Air and Eurostar Calculate your own reissues and changes in a timely manner, working in liaison with the Ticketing Department. Exceptional telephone manner and good written skills Demonstrate ability to make effective use of resources available to complete tasks to agreed deadlines Has achieved a continuous record of experience in a core business travel environment Minimum qualification level to Fares & Ticketing VAII (formally BA2) Fully conversant with one or all GDS systems; Sabre, Galileo, Amadeus Fully conversant with Evolvi rail booking system Good knowledge of European rail provider frameworks and reservation systems. Comprehensive knowledge of the travel industry and products in the market including different aircraft types and cabins. Knowledge of Low-Cost Carriers in the market and their different products available. Experience of mixed mode booking tools, and how to support both offline/online bookings. Have a 'team player' approach to an office environment Experience in using MS Word and Excel software packages Excellent interpersonal skills Ability to work well in a highly pressurised environment, and ability to adapt quickly to increases in travel request volumes. Flexible approach to working environment and willingness to work on at different office locations. Ability to build a good rapport with all client Application If this sounds right for you, apply here. Message Upload your cover letter here. Upload your resume here. I agree to R&M processing my personal data for the purposes of this business inquiry in accordance with the R&M Privacy Notice. Know someone that would be perfect for this role? Share the love
Aug 18, 2025
Full time
Reed & Mackay, a Strategic Travel Management and Services Company leads its field by attracting, developing and retaining the most talented people within the industry. Reed & Mackay has an enviable reputation for exceptional service which is delivered through placing innovative technology (exclusively available to Reed & Mackay) in the hands of outstanding people. The main role of a Business Travel Consultant is to build relationships and understand the needs of our clients whilst delivering a 'high-touch' service that saves clients time and drives down their total cost of travel. PRINCIPLE RESPONSIBILITIES: Provide a dedicated, consistently high level of service to all travellers & travel bookers tailored to their individual requirements, with a desire to always exceed client expectation by going the extra mile Effectively manage your workload to meet all deadlines as required, internally or client driven Demonstrate an excellent understanding of various account processes and policies, and can adapt quickly to any necessary changes to these, as and when they arise Work directly with the client's Global Travel Manager, for guidance on policy matters that require escalation Pre-trip approval knowledge will be an advantage Demonstrate proactive thinking and provide a consultative approach to all travel requests providing an end-to-end solution for all clients Advise proactively on relevant Passport and Visa requirements and procedures for all destinations Always apply Quality Control procedures and processes in line with ISO27001 (data security certification) and PCI compliance Recommend and procure ancillary products as required i.e., car rental, ferry, etc. Good knowledge of high-speed intercontinental rail options required Savings, Product Knowledge and Optimised Value Deliver cost effective solutions across all aspects of travel Proactively identify and implement opportunity to add value to each booking through specialist supplier relationships Utilise detailed understanding of the client policy to drive compliance for the client while maximising opportunity to enhance traveller experience Knowledge and ability to apply a variety of fare types and contracts to air bookings, including private contracted fares, round the world fares, air passes, creative fares and published fares Qualify opportunity for and proactively deliver split and combination fare ticketing where appropriate Proactively identify cross market and local inventory differences, and when these should be taken advantage of Look at alternative airports/routings for the client which could offer better convenience and/or cost savings to clients, this should also include Low-Cost Carriers where appropriate Procure the best hotel rates for clients utilising GDS and non GDS channels Monitor all bookings for fare/rate saving opportunities up until completion of the trip Have an enthusiastic and willing to learn attitude, attending all relevant training / coaching as required Achieve individual and team-based objectives through the annual Performance Development Review (PDR) REQUIREMENTS: Develop and maintain multi-level client relationships Manage and administer commercial models according to clients' needs that meet R&M's corporate objectives Develop client focused solutions that respond to the clients' changing needs Introduce solution innovation to improve end to end processes Energized and comfortable with a fast-moving, sometimes ambiguous, environment Provide formal strategic reviews of the programme performance Drive a common service delivery to the client in accordance with agreed Service Level Agreement Drive contract renewal and ultimately client retention Develop as a thought leader Exceptional organization and project management skills Excellent communication and interpersonal skills across all levels Strong business and operational sense Confidence, opinions, good judgement, and an inclination to action Ability to adapt and thrive in a hyper-growth environment Industry experience preferred: adequate experience in working within a corporate environment or online travel agency KEY ATTRIBUTES: Manage your own tickets issuance for both Air and Eurostar Calculate your own reissues and changes in a timely manner, working in liaison with the Ticketing Department. Exceptional telephone manner and good written skills Demonstrate ability to make effective use of resources available to complete tasks to agreed deadlines Has achieved a continuous record of experience in a core business travel environment Minimum qualification level to Fares & Ticketing VAII (formally BA2) Fully conversant with one or all GDS systems; Sabre, Galileo, Amadeus Fully conversant with Evolvi rail booking system Good knowledge of European rail provider frameworks and reservation systems. Comprehensive knowledge of the travel industry and products in the market including different aircraft types and cabins. Knowledge of Low-Cost Carriers in the market and their different products available. Experience of mixed mode booking tools, and how to support both offline/online bookings. Have a 'team player' approach to an office environment Experience in using MS Word and Excel software packages Excellent interpersonal skills Ability to work well in a highly pressurised environment, and ability to adapt quickly to increases in travel request volumes. Flexible approach to working environment and willingness to work on at different office locations. Ability to build a good rapport with all client Application If this sounds right for you, apply here. Message Upload your cover letter here. Upload your resume here. I agree to R&M processing my personal data for the purposes of this business inquiry in accordance with the R&M Privacy Notice. Know someone that would be perfect for this role? Share the love
Overview Would you like to enrich the lives of learners? RM Technology has shaped future generations for over fifty years by implementing innovative technology solutions in schools and colleges. Founded in 1973, we're a trusted Edtech partner, transforming teaching environments to be more productive, resilient, and sustainable. Our committed team pioneer, collaborate, and continually push the bar on products and services in the EdTech space. Visit us here to find out more: RM plc is a £211m group of businesses, with c. 1,990 employees globally. Established in 1973, RM provides market-leading products and services to educational institutions, exam bodies and international governments which improve, simplify and support education and learning. RM Group operates through three businesses: Technology (Managed Services, Software and Infrastructure for Schools), Assessment (Software and Services) and Education Resources. RM's Technology business ( ) is a market-leading supplier of ICT software, technology and services to UK schools and colleges to deliver a technology environment that improves learning outcomes and makes the most of IT investment. RM Technology is a £65m business employing c.800 people, over 300 of whom are based in India (Trivandrum), and the rest based in the UK (Oxfordshire, London, Scotland and Field-based teams). The Business has recently laid out a new strategic ambition under a new Managing Director, and is in the process of evolving to a matrix operating structure that will drive focus through four lines of business: Managed Services, Software, Hardware and Broadband. The Role Reporting to the Service Delivery and Standards Manager, this pivotal role will spearhead the establishment of the Service Management Office, focusing on the rapid maturation of ITIL practices. The Service Management Lead will oversee the implementation and delivery of ITIL methodologies across the designated customer base, ensuring that all processes are not only fit for purpose but also aligned with both RM Technology's objectives and those of our customers. This customer-facing position is essential for enhancing customer satisfaction, optimising service efficiency, and driving continuous improvement initiatives within the IT service management framework. Additionally, the Service Management Lead will take on the responsibility of line management for a small team of process managers and analysts, guiding them towards excellence in service delivery. Responsibilities Main Responsibilities Main Responsibilities include but are not limited to: Establish and Manage the Service Management Office (SMO): Lead the creation and operationalisation of the SMO. Develop and mature ITIL Practices: Continually develop and establish Incident, Major incident, Problem, Change Enablement, Service Request, Software Asset and Configuration Management and Knowledge Management. Oversee ITIL Practices: Manage the end-to-end delivery of ITIL practices, ensuring that all processes are fit for purpose and aligned with both RM Technology's and customer objectives. Enhance Customer Satisfaction: Act as a customer-facing representative, focusing on improving customer satisfaction through effective service management and communication. Working with in scope customers and the Service Delivery Manager to run the day-to-day ITIL Practices on their contracts. Monitor Service Performance: Track and report on service performance metrics, providing insights and feeding back findings to Service Operations teams Manage a Team: Supervise and mentor a small team of process managers and analysts, fostering a culture of excellence and continuous improvement. Conduct Training and Awareness Sessions: Organise and deliver training for Service Operations staff on ITIL Practices and what that means for them. Compliance: Ensure that the SMO aligns to, and supports, the RM Technology ISO Management Systems and other certifications The role and its responsibilities can be expected to evolve across time. Experience Skills and Experience Proven experience of: Proven experience in a service management role Proven experience of creating or rapidly improving ITIL processes Proven experience of working in an MSP organisation. Delivering for multiple customers within a Managed Service environment You will be: A strong collaborative team player, able to work well with extended business members both internally and externally An executor, able to translate requirements into delivery, and ensure this is achieved A change agent, driving and managing process improvement across the in scope customer base and RM Technology. You will have: In-depth knowledge of current and emerging technology trends and how they can be leveraged for the in-scope customer base. Experience with service management tools (e.g., ServiceNow or similar). Strong communication and interpersonal skills with experience in working closely with executive leadership and stakeholders. Familiarity with Agile methodologies and continuous improvement practices. Ability to lead and motivate teams in a fast-paced environment. Strong analytical and problem-solving skills to identify process issues and implementing innovative solutions ITIL v4 Foundation (ITIL v4 Strategic Leader desirable) A strong alignment to RM's core behaviours: Be Brave, Win Together, Be Curious, Make it Simple and Consider it Done. What's in it for you? What's in it for you? At RM we have My Work which provides office-based colleagues with multi location and hybrid working options. As well as your office base, you can spend a proportion of your time working at other locations that suit your role and your life, including home, other offices, customer sites, distribution centres or on the move. We encourage you to discuss arrangements for this role with your potential line manager during the recruitment process. As well as a competitive salary and our core benefits package which includes private medical healthcare, life assurance and a Group Personal Pension Plan with higher contribution levels available, some roles are also eligible for a performance-related bonus. There are lots of voluntary benefits too. You could buy additional annual leave, join our dental plan, sign up for a health assessment, or take part in our cycle to work scheme. You could even earn yourself an extra bonus for successfully recommending a friend or family member for a position within RM. To better reflect the society that we serve, we're committed to building a diverse workforce and creating an inclusive and welcoming environment for all. To achieve this, we create teams of talented people from different backgrounds and experiences and strive to be a business where our people can bring their whole selves to work, we also want to make the recruitment process as inclusive as possible for everyone. Should you require additional support with your application or through the interview process, please contact us at . Unfortunately, we are unable to offer visa sponsorship for this role.
Aug 18, 2025
Full time
Overview Would you like to enrich the lives of learners? RM Technology has shaped future generations for over fifty years by implementing innovative technology solutions in schools and colleges. Founded in 1973, we're a trusted Edtech partner, transforming teaching environments to be more productive, resilient, and sustainable. Our committed team pioneer, collaborate, and continually push the bar on products and services in the EdTech space. Visit us here to find out more: RM plc is a £211m group of businesses, with c. 1,990 employees globally. Established in 1973, RM provides market-leading products and services to educational institutions, exam bodies and international governments which improve, simplify and support education and learning. RM Group operates through three businesses: Technology (Managed Services, Software and Infrastructure for Schools), Assessment (Software and Services) and Education Resources. RM's Technology business ( ) is a market-leading supplier of ICT software, technology and services to UK schools and colleges to deliver a technology environment that improves learning outcomes and makes the most of IT investment. RM Technology is a £65m business employing c.800 people, over 300 of whom are based in India (Trivandrum), and the rest based in the UK (Oxfordshire, London, Scotland and Field-based teams). The Business has recently laid out a new strategic ambition under a new Managing Director, and is in the process of evolving to a matrix operating structure that will drive focus through four lines of business: Managed Services, Software, Hardware and Broadband. The Role Reporting to the Service Delivery and Standards Manager, this pivotal role will spearhead the establishment of the Service Management Office, focusing on the rapid maturation of ITIL practices. The Service Management Lead will oversee the implementation and delivery of ITIL methodologies across the designated customer base, ensuring that all processes are not only fit for purpose but also aligned with both RM Technology's objectives and those of our customers. This customer-facing position is essential for enhancing customer satisfaction, optimising service efficiency, and driving continuous improvement initiatives within the IT service management framework. Additionally, the Service Management Lead will take on the responsibility of line management for a small team of process managers and analysts, guiding them towards excellence in service delivery. Responsibilities Main Responsibilities Main Responsibilities include but are not limited to: Establish and Manage the Service Management Office (SMO): Lead the creation and operationalisation of the SMO. Develop and mature ITIL Practices: Continually develop and establish Incident, Major incident, Problem, Change Enablement, Service Request, Software Asset and Configuration Management and Knowledge Management. Oversee ITIL Practices: Manage the end-to-end delivery of ITIL practices, ensuring that all processes are fit for purpose and aligned with both RM Technology's and customer objectives. Enhance Customer Satisfaction: Act as a customer-facing representative, focusing on improving customer satisfaction through effective service management and communication. Working with in scope customers and the Service Delivery Manager to run the day-to-day ITIL Practices on their contracts. Monitor Service Performance: Track and report on service performance metrics, providing insights and feeding back findings to Service Operations teams Manage a Team: Supervise and mentor a small team of process managers and analysts, fostering a culture of excellence and continuous improvement. Conduct Training and Awareness Sessions: Organise and deliver training for Service Operations staff on ITIL Practices and what that means for them. Compliance: Ensure that the SMO aligns to, and supports, the RM Technology ISO Management Systems and other certifications The role and its responsibilities can be expected to evolve across time. Experience Skills and Experience Proven experience of: Proven experience in a service management role Proven experience of creating or rapidly improving ITIL processes Proven experience of working in an MSP organisation. Delivering for multiple customers within a Managed Service environment You will be: A strong collaborative team player, able to work well with extended business members both internally and externally An executor, able to translate requirements into delivery, and ensure this is achieved A change agent, driving and managing process improvement across the in scope customer base and RM Technology. You will have: In-depth knowledge of current and emerging technology trends and how they can be leveraged for the in-scope customer base. Experience with service management tools (e.g., ServiceNow or similar). Strong communication and interpersonal skills with experience in working closely with executive leadership and stakeholders. Familiarity with Agile methodologies and continuous improvement practices. Ability to lead and motivate teams in a fast-paced environment. Strong analytical and problem-solving skills to identify process issues and implementing innovative solutions ITIL v4 Foundation (ITIL v4 Strategic Leader desirable) A strong alignment to RM's core behaviours: Be Brave, Win Together, Be Curious, Make it Simple and Consider it Done. What's in it for you? What's in it for you? At RM we have My Work which provides office-based colleagues with multi location and hybrid working options. As well as your office base, you can spend a proportion of your time working at other locations that suit your role and your life, including home, other offices, customer sites, distribution centres or on the move. We encourage you to discuss arrangements for this role with your potential line manager during the recruitment process. As well as a competitive salary and our core benefits package which includes private medical healthcare, life assurance and a Group Personal Pension Plan with higher contribution levels available, some roles are also eligible for a performance-related bonus. There are lots of voluntary benefits too. You could buy additional annual leave, join our dental plan, sign up for a health assessment, or take part in our cycle to work scheme. You could even earn yourself an extra bonus for successfully recommending a friend or family member for a position within RM. To better reflect the society that we serve, we're committed to building a diverse workforce and creating an inclusive and welcoming environment for all. To achieve this, we create teams of talented people from different backgrounds and experiences and strive to be a business where our people can bring their whole selves to work, we also want to make the recruitment process as inclusive as possible for everyone. Should you require additional support with your application or through the interview process, please contact us at . Unfortunately, we are unable to offer visa sponsorship for this role.
