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Head of Country Operations (Director) - Clinical Operations
MSD Malaysia
Head of Country Operations (Director) - Clinical Operations page is loaded Head of Country Operations (Director) - Clinical Operationsremote type: Hybridlocations: GBR - London - London (Moorgate WeWork)time type: Full timeposted on: Posted Yesterdaytime left to apply: End Date: March 27, 2026 (19 days left to apply)job requisition id: R376273Job DescriptionOur Clinical Research team pushes the boundaries of global healthcare through research and innovation. Through clinical trials and surveillance, we ensure the safety and efficacy of our existing and pipeline products to produce safe, effective, innovative medicine.In this role, you will be accountable for the execution of UK operations through oversight of project support and regulatory and financial activities. You will manage and lead the strategy and execution of all regulatory, financial and logistics activities associated with insourced clinical studies.You will report into the UK Clinical Research Executive Director, playing an integral role in our UK Leadership team and be instrumental in our ability to execute our studies in adherence to local regulations, Standard Operating Procedures (SOPs), and ICH Good Clinical Practice (GCP) guidelines. You'll collaborate closely with internal and external stakeholders to drive alignment and enhance the capabilities of our clinical research landscape. What you will do: Multi-team leader of a team of Clinical Operation Managers (COM), COM Leads, Sr. COMs and Clinical Trial Coordinators (CTC), cultivating key talent and fostering a high-performance culture Define and oversee operational strategy for studies within our broad clinical trial portfolio, ensuring streamlined and efficient submissions, contracting, and project support. Ensure oversight of key performance indicators to drive organisational efficiency and the highest quality standards. Work closely with UK Clinical Research Executive Director and Leadership Team to alignment on project deliverables and ensure smooth cross functional delivery Direct strategy and operations for rapid start up activities relevant to submissions, contracting and project support Partner with regional and headquarters-based colleagues to help drive company strategy, with specific focus on standards of practice for site budgeting, site contracting, Informed Consents, and management of Ethics Committees and Health Authorities. Partner with vendors/service providers that support operational implementation and study execution. Oversee and monitor deliverables critical to the success of operational strategy. What you will need: Experience in leadership and oversight of clinical trial operations In-depth knowledge of MHRA requirements and submissions processes, as well as contracting and financial processes Bachelors degree in Science or equivalent healthcare experience Business and financial acumen with the ability to think strategically, cross-functionally and internationally Excellent ICH-GCP knowledge and knowledge of Good Documentation PracticesWe are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace. Required Skills: Clinical Trial Planning, Clinical Trials Operations, Contract Management, Contract Negotiations, Ethical Standards, ICH GCP Guidelines, Operations Management, Organizational Implementation, Partnership Strategy, People Leadership, Process Improvements, Project Implementations, Strategic Thinking Preferred Skills: Current Employees applyCurrent Contingent Workers apply Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: VISA Sponsorship: Travel Requirements: Flexible Work Arrangements: Hybrid Shift: Valid Driving License: Hazardous Material(s): Job Posting End Date: 03/27/2026 A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
Mar 17, 2026
Full time
Head of Country Operations (Director) - Clinical Operations page is loaded Head of Country Operations (Director) - Clinical Operationsremote type: Hybridlocations: GBR - London - London (Moorgate WeWork)time type: Full timeposted on: Posted Yesterdaytime left to apply: End Date: March 27, 2026 (19 days left to apply)job requisition id: R376273Job DescriptionOur Clinical Research team pushes the boundaries of global healthcare through research and innovation. Through clinical trials and surveillance, we ensure the safety and efficacy of our existing and pipeline products to produce safe, effective, innovative medicine.In this role, you will be accountable for the execution of UK operations through oversight of project support and regulatory and financial activities. You will manage and lead the strategy and execution of all regulatory, financial and logistics activities associated with insourced clinical studies.You will report into the UK Clinical Research Executive Director, playing an integral role in our UK Leadership team and be instrumental in our ability to execute our studies in adherence to local regulations, Standard Operating Procedures (SOPs), and ICH Good Clinical Practice (GCP) guidelines. You'll collaborate closely with internal and external stakeholders to drive alignment and enhance the capabilities of our clinical research landscape. What you will do: Multi-team leader of a team of Clinical Operation Managers (COM), COM Leads, Sr. COMs and Clinical Trial Coordinators (CTC), cultivating key talent and fostering a high-performance culture Define and oversee operational strategy for studies within our broad clinical trial portfolio, ensuring streamlined and efficient submissions, contracting, and project support. Ensure oversight of key performance indicators to drive organisational efficiency and the highest quality standards. Work closely with UK Clinical Research Executive Director and Leadership Team to alignment on project deliverables and ensure smooth cross functional delivery Direct strategy and operations for rapid start up activities relevant to submissions, contracting and project support Partner with regional and headquarters-based colleagues to help drive company strategy, with specific focus on standards of practice for site budgeting, site contracting, Informed Consents, and management of Ethics Committees and Health Authorities. Partner with vendors/service providers that support operational implementation and study execution. Oversee and monitor deliverables critical to the success of operational strategy. What you will need: Experience in leadership and oversight of clinical trial operations In-depth knowledge of MHRA requirements and submissions processes, as well as contracting and financial processes Bachelors degree in Science or equivalent healthcare experience Business and financial acumen with the ability to think strategically, cross-functionally and internationally Excellent ICH-GCP knowledge and knowledge of Good Documentation PracticesWe are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace. Required Skills: Clinical Trial Planning, Clinical Trials Operations, Contract Management, Contract Negotiations, Ethical Standards, ICH GCP Guidelines, Operations Management, Organizational Implementation, Partnership Strategy, People Leadership, Process Improvements, Project Implementations, Strategic Thinking Preferred Skills: Current Employees applyCurrent Contingent Workers apply Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: VISA Sponsorship: Travel Requirements: Flexible Work Arrangements: Hybrid Shift: Valid Driving License: Hazardous Material(s): Job Posting End Date: 03/27/2026 A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
Senior HR Business Partner - 12 month FTC
RM Education Abingdon, Oxfordshire
Overview Would you like to help enrich the lives of learners around the world? At RM, we've been pioneers of education technology since 1973. We provide technology and resources to the education sector, supporting over 20 million students and improving educational outcomes worldwide. What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with schools, examination boards, governments, and professional organisations globally to make learning more accessible, more engaging, and more impactful. RM operates through three divisions: Assessment (digital assessment and marking solutions), Technology (managed services, hardware, and software for schools), and TTS (educational resources). We are currently recruiting for a Senior HR Business Partner to join our Technology division on a Fixed Term Contract. Initially this is a fixed term contract, ideally working 4 days a week, however, we are also open to other part time options. Visit us here to find out more: We encourage early applications as the vacancy may close once the position has been filled or final interviews have been arranged. Responsibilities This role will act as a trusted partner to the Technology leadership team, supporting them to develop their people strategy, drive organisational effectiveness, talent management, employee engagement, and implement change initiatives to support the division to deliver their business objectives. This role is supported by a people advisor for the division, which this role will line manage. Key Responsibilities: Partner with the leadership team to translate business goals into people and organisational strategies Lead workforce planning to ensure capability, capacity, and future skills readiness Use people data and insights to influence decision making and outcomes Drive talent planning, succession management, and high potential development Coach leaders on performance management, feedback, and career development Challenge and influence leaders to drive high performance and accountability Champion employee engagement, culture and organisational effectiveness Lead or support organisational change initiatives (restructures, TUPE, integrations, transformations) Partner with COEs (Talent, HR Operations, Workplace & ESG) to deliver integrated solutions Support the People Advisor as an escalation point for more complex ER cases International experience preferable Experience Key Experience: HR Business Partnering experience Proven experience partnering with leadership teams Strong knowledge of employment law and HR best practices Demonstrated success leading change and influencing Core Competencies: Strategic thinking with strong business acumen Strong communication, influence and coaching skills Data driven decision making and problem solving Ability to manage complexity and ambiguity Strong collaboration and stakeholder management skills Exposure to M&A, organisational transformation, or business turnarounds would be desirable What's in it for you? At RM we have My Work which provides office based colleagues with multi location and hybrid working options. As well as your office base, you can spend a proportion of your time working at other locations that suit your role and your life, including home, other offices, customer sites, distribution centres or on the move. We encourage you to discuss arrangements for this role with your potential line manager during the recruitment process. As well as a competitive salary and our core benefits package which includes private medical healthcare, life assurance and a Group Personal Pension Plan with higher contribution levels available, some roles are also eligible for a performance related bonus. There are lots of voluntary benefits too. You could buy additional annual leave, join our dental plan, sign up for a health assessment, or take part in our cycle to work scheme. You could even earn yourself an extra bonus for successfully recommending a friend or family member for a position within RM. To better reflect the society that we serve, we're committed to building a diverse workforce and creating an inclusive and welcoming environment for all. To achieve this, we create teams of talented people from different backgrounds and experiences and strive to be a business where our people can bring their whole selves to work, we also want to make the recruitment process as inclusive as possible for everyone. Should you require additional support with your application or through the interview process, please contact us at . Unfortunately, we are unable to offer visa sponsorship for this role.
Mar 16, 2026
Full time
Overview Would you like to help enrich the lives of learners around the world? At RM, we've been pioneers of education technology since 1973. We provide technology and resources to the education sector, supporting over 20 million students and improving educational outcomes worldwide. What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with schools, examination boards, governments, and professional organisations globally to make learning more accessible, more engaging, and more impactful. RM operates through three divisions: Assessment (digital assessment and marking solutions), Technology (managed services, hardware, and software for schools), and TTS (educational resources). We are currently recruiting for a Senior HR Business Partner to join our Technology division on a Fixed Term Contract. Initially this is a fixed term contract, ideally working 4 days a week, however, we are also open to other part time options. Visit us here to find out more: We encourage early applications as the vacancy may close once the position has been filled or final interviews have been arranged. Responsibilities This role will act as a trusted partner to the Technology leadership team, supporting them to develop their people strategy, drive organisational effectiveness, talent management, employee engagement, and implement change initiatives to support the division to deliver their business objectives. This role is supported by a people advisor for the division, which this role will line manage. Key Responsibilities: Partner with the leadership team to translate business goals into people and organisational strategies Lead workforce planning to ensure capability, capacity, and future skills readiness Use people data and insights to influence decision making and outcomes Drive talent planning, succession management, and high potential development Coach leaders on performance management, feedback, and career development Challenge and influence leaders to drive high performance and accountability Champion employee engagement, culture and organisational effectiveness Lead or support organisational change initiatives (restructures, TUPE, integrations, transformations) Partner with COEs (Talent, HR Operations, Workplace & ESG) to deliver integrated solutions Support the People Advisor as an escalation point for more complex ER cases International experience preferable Experience Key Experience: HR Business Partnering experience Proven experience partnering with leadership teams Strong knowledge of employment law and HR best practices Demonstrated success leading change and influencing Core Competencies: Strategic thinking with strong business acumen Strong communication, influence and coaching skills Data driven decision making and problem solving Ability to manage complexity and ambiguity Strong collaboration and stakeholder management skills Exposure to M&A, organisational transformation, or business turnarounds would be desirable What's in it for you? At RM we have My Work which provides office based colleagues with multi location and hybrid working options. As well as your office base, you can spend a proportion of your time working at other locations that suit your role and your life, including home, other offices, customer sites, distribution centres or on the move. We encourage you to discuss arrangements for this role with your potential line manager during the recruitment process. As well as a competitive salary and our core benefits package which includes private medical healthcare, life assurance and a Group Personal Pension Plan with higher contribution levels available, some roles are also eligible for a performance related bonus. There are lots of voluntary benefits too. You could buy additional annual leave, join our dental plan, sign up for a health assessment, or take part in our cycle to work scheme. You could even earn yourself an extra bonus for successfully recommending a friend or family member for a position within RM. To better reflect the society that we serve, we're committed to building a diverse workforce and creating an inclusive and welcoming environment for all. To achieve this, we create teams of talented people from different backgrounds and experiences and strive to be a business where our people can bring their whole selves to work, we also want to make the recruitment process as inclusive as possible for everyone. Should you require additional support with your application or through the interview process, please contact us at . Unfortunately, we are unable to offer visa sponsorship for this role.
UK Immigration Analyst
AMS Contingent
AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies. Our Contingent Workforce Solutions (CWS) is one of our service offerings. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed. Our Client is a big four consultancy firm with a global presence, operating in over 150 countries. This organisation works with many public and private companies spanning multiple industries. The advisory work that they cover spans across audit, Accountancy, tax, corporate finance and consulting. On behalf of this organisation, AMS are looking for a UK Immigration Analyst for a 6 Month Day Rate Contract based in London. Job Description - The Role Our client is a market-leader for business immigration services and is the largest single provider of immigration advice to corporate clients and their globally mobile employees in 140 countries. Their Global Employer Services (GES) practice put the client experience centre stage and deliver immigration services with mobility tax services and to regulatory standards set by the Legal practice. We are seeking ambitious candidates from diverse backgrounds who want to support client's and individuals with their life changing decisions to move to new countries. What you'll do; Work with Consultants to deliver a great service to our clients Assist with a full range of UK visa applications to enable international moves. Develop knowledge of UK Immigration rules, laws and systems. Liaise with relevant immigration authorities. Assist with documents Participate in our knowledge management culture including assisting, preparing news, training, thought leadership pieces, and client project work Use systems for data analysis, reporting, filing, billing and other administrative duties to ensure effective account management. Work in diverse teams within an inclusive team culture The skills you'll need: You must have a background in UK immigration law including immigration technology, project management and core legal work. You will have a passion for customer service and work with our team of Consultants and Managers, as a key part of our service delivery model. You will also receive on the job training on all aspects of our work. Additionally; Prior UK Immigration experiences required Knowledge of the different working visas(i.e. skilled worker, ILR and Global business mobility) Experience of managing large volumes of individual cases Experienced with delivering a great client/customer service and building client relationships Be pro-active, process driven and have attention to detail Data analysis - experience of using a case management system and running reports for cases and Basic experience of using Microsoft power point, word and excel Next steps This client will only accept workers operating via an Umbrella or PAYE engagement model. If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course. AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business
Mar 15, 2026
Contractor
AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies. Our Contingent Workforce Solutions (CWS) is one of our service offerings. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed. Our Client is a big four consultancy firm with a global presence, operating in over 150 countries. This organisation works with many public and private companies spanning multiple industries. The advisory work that they cover spans across audit, Accountancy, tax, corporate finance and consulting. On behalf of this organisation, AMS are looking for a UK Immigration Analyst for a 6 Month Day Rate Contract based in London. Job Description - The Role Our client is a market-leader for business immigration services and is the largest single provider of immigration advice to corporate clients and their globally mobile employees in 140 countries. Their Global Employer Services (GES) practice put the client experience centre stage and deliver immigration services with mobility tax services and to regulatory standards set by the Legal practice. We are seeking ambitious candidates from diverse backgrounds who want to support client's and individuals with their life changing decisions to move to new countries. What you'll do; Work with Consultants to deliver a great service to our clients Assist with a full range of UK visa applications to enable international moves. Develop knowledge of UK Immigration rules, laws and systems. Liaise with relevant immigration authorities. Assist with documents Participate in our knowledge management culture including assisting, preparing news, training, thought leadership pieces, and client project work Use systems for data analysis, reporting, filing, billing and other administrative duties to ensure effective account management. Work in diverse teams within an inclusive team culture The skills you'll need: You must have a background in UK immigration law including immigration technology, project management and core legal work. You will have a passion for customer service and work with our team of Consultants and Managers, as a key part of our service delivery model. You will also receive on the job training on all aspects of our work. Additionally; Prior UK Immigration experiences required Knowledge of the different working visas(i.e. skilled worker, ILR and Global business mobility) Experience of managing large volumes of individual cases Experienced with delivering a great client/customer service and building client relationships Be pro-active, process driven and have attention to detail Data analysis - experience of using a case management system and running reports for cases and Basic experience of using Microsoft power point, word and excel Next steps This client will only accept workers operating via an Umbrella or PAYE engagement model. If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course. AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business
Student Records Compliance and ESOS Coordinator
Strayer University Wakefield, Yorkshire
Student Records Compliance and ESOS Coordinator page is loaded Student Records Compliance and ESOS Coordinatorlocations: Campus Surry Hills: Campus Wakefield: Campus Flinders: Campus Brisbanetime type: Full timeposted on: Posted 4 Days Agotime left to apply: End Date: March 24, 2026 (15 days left to apply)job requisition id: R29576 At Torrens University Australia, making a difference is in our DNA. As a Certified B Corporation, we belong to a global community of future-focused companies using business as a force for good. We believe in the transformative power of education to change lives, families, communities - and the world. That's why we're on a mission to increase access to higher education, so learners from all walks of life can chase their dreams. Just like our students, our employees are a diverse group who want to make an impact. When you join us, we give you the freedom to be bold, creative and courageous - with flexible working arrangements that allow you to bring your best. We've built a culture that celebrates community, collaboration and innovation, where people love what they do . The Student Records Compliance & ESOS Coordinator provides advanced coordination and oversight of compliance processes relating to student records across Torrens Global Education (TGE).This role ensures data integrity, legislative compliance, and operational excellence in the management of student information - with a particular focus on ESOS and PRISMS administration, HESA reporting, and adherence to internal policy and external regulatory frameworks.The position also contributes to the continuous improvement of systems, supports training and development, and may provide day-to-day guidance to colleagues. Day-to-day accountabilities: Coordinate and oversee all ESOS compliance activities, including Confirmation of Enrolment (CoE) monitoring, visa status, online load management, and PRISMS updates. Manage changes of student details, CoE extensions, deferrals, suspensions, leave of absence, and withdrawals in PRISMS and Banner. Conduct regular ESOS and HESA audits to ensure compliance with the National Code 2018, Higher Education Standards Framework, and TGE internal policies. Investigate and resolve compliance anomalies, addressing systemic issues with the Senior Academic Administration Manager. Ensure timely and accurate action of PRISMS alerts and regulatory reporting requirements. Perform quality control checks to ensure the integrity, accuracy, and completeness of student records. Other Accountabilities: Provide support for other Academic Administration staff during peak periods. Perform other duties as allocated.This is a permanent, full-time opportunity. To view the full job description, please Who you are Minimum 2-3 years' experience within an administration or compliancerole in an education environment. Strong organisational, communication, and teamwork skills with attention to detail and service quality. Demonstrated ability to learn quickly and apply new systems, tools, and processes. Experience supporting projects, administration, or process improvement activities. Problem-solving mindset with a proactive approach to identifying and implementing improvements. Comfortable working with data, technology, and digital platforms to support efficient workflows. Committed to delivering excellent service and contributing to a culture of continuous improvement. Qualifications or training in project, process, or change management (e.g. PRINCE2, Lean Six Sigma, Prosci) highly desirable. Support the analysis and optimisation of student and staff processes to remove inefficiencies, reduce duplication, and ensure compliance through data-driven workflow improvements.Bold, modern and agile, we're Australia's fastest-growing university, going from 164 students in 2014 to 40,000+ alumni across 115+ countries and 2000+ staff today. In 2020, Australian Financial Review named us one of the country's most innovative companies. As we continue to establish ourselves as a truly global university, we never lose sight of our student-centric approach. Supported by teams of passionate people, you'll find endless opportunities for professional development and career progression.We are proud to be an equal opportunity employer and committed to creating an inclusive workplace. We do not discriminate on the basis of race, colour, religion, age, ethnicity, gender identity, sexual orientation, disability, or any other protected characteristic.We encourage applications from Aboriginal and Torres Strait Islander peoples for all positions. What we offer: We support your personal passions, development and wellbeing, to make your working life a more rewarding experience. AtTorrens University Australia, you'll benefit from: Study free in a course/degree related to your position B Corp certified university - values driven, and purpose led Access to internal opportunities - Be supported to learn, grow and move across the organisation Hiring process: We aim to provide you with the information you need at each stage of this process to help you present your best self. If you have any accessibility requirements, please contact your recruiter at for confidential support. We are committed to ensuring an equitable, barrier-free application process and have a Reasonable Adjustment Procedure in place to support you throughout the recruitment process.We are a 2025 Circle Back Initiative Employer and commit to respond to every applicant. To learn more about what makes Torrens University Australia a great place to work, visit . We'd love to hear from you.Job reference: R29576 To ensure a fair and thorough review process, applications for this role will close on Tuesday 24th March. You can expect to hear from our Talent Acquisition team after this date with any updates about your application. If you require a reasonable accommodation to complete our application process, please contact our Human Resources Department at university, Torrens University Australia brings a fresh approach to higher education.Working with us is all about working alongside over 2000 professionals passionate about career and purpose. Our staff across our campuses and head office are united by our central ethos to Be Good - by committing to a better way of doing business. We embrace diversity and inclusion of our staff and are committed to the attraction, retention and development of all people and support and encourage applications from Aboriginal and Torres Strait Islander people, and people of all abilities, cultures, sexual orientation and gender identification.
Mar 13, 2026
Full time
Student Records Compliance and ESOS Coordinator page is loaded Student Records Compliance and ESOS Coordinatorlocations: Campus Surry Hills: Campus Wakefield: Campus Flinders: Campus Brisbanetime type: Full timeposted on: Posted 4 Days Agotime left to apply: End Date: March 24, 2026 (15 days left to apply)job requisition id: R29576 At Torrens University Australia, making a difference is in our DNA. As a Certified B Corporation, we belong to a global community of future-focused companies using business as a force for good. We believe in the transformative power of education to change lives, families, communities - and the world. That's why we're on a mission to increase access to higher education, so learners from all walks of life can chase their dreams. Just like our students, our employees are a diverse group who want to make an impact. When you join us, we give you the freedom to be bold, creative and courageous - with flexible working arrangements that allow you to bring your best. We've built a culture that celebrates community, collaboration and innovation, where people love what they do . The Student Records Compliance & ESOS Coordinator provides advanced coordination and oversight of compliance processes relating to student records across Torrens Global Education (TGE).This role ensures data integrity, legislative compliance, and operational excellence in the management of student information - with a particular focus on ESOS and PRISMS administration, HESA reporting, and adherence to internal policy and external regulatory frameworks.The position also contributes to the continuous improvement of systems, supports training and development, and may provide day-to-day guidance to colleagues. Day-to-day accountabilities: Coordinate and oversee all ESOS compliance activities, including Confirmation of Enrolment (CoE) monitoring, visa status, online load management, and PRISMS updates. Manage changes of student details, CoE extensions, deferrals, suspensions, leave of absence, and withdrawals in PRISMS and Banner. Conduct regular ESOS and HESA audits to ensure compliance with the National Code 2018, Higher Education Standards Framework, and TGE internal policies. Investigate and resolve compliance anomalies, addressing systemic issues with the Senior Academic Administration Manager. Ensure timely and accurate action of PRISMS alerts and regulatory reporting requirements. Perform quality control checks to ensure the integrity, accuracy, and completeness of student records. Other Accountabilities: Provide support for other Academic Administration staff during peak periods. Perform other duties as allocated.This is a permanent, full-time opportunity. To view the full job description, please Who you are Minimum 2-3 years' experience within an administration or compliancerole in an education environment. Strong organisational, communication, and teamwork skills with attention to detail and service quality. Demonstrated ability to learn quickly and apply new systems, tools, and processes. Experience supporting projects, administration, or process improvement activities. Problem-solving mindset with a proactive approach to identifying and implementing improvements. Comfortable working with data, technology, and digital platforms to support efficient workflows. Committed to delivering excellent service and contributing to a culture of continuous improvement. Qualifications or training in project, process, or change management (e.g. PRINCE2, Lean Six Sigma, Prosci) highly desirable. Support the analysis and optimisation of student and staff processes to remove inefficiencies, reduce duplication, and ensure compliance through data-driven workflow improvements.Bold, modern and agile, we're Australia's fastest-growing university, going from 164 students in 2014 to 40,000+ alumni across 115+ countries and 2000+ staff today. In 2020, Australian Financial Review named us one of the country's most innovative companies. As we continue to establish ourselves as a truly global university, we never lose sight of our student-centric approach. Supported by teams of passionate people, you'll find endless opportunities for professional development and career progression.We are proud to be an equal opportunity employer and committed to creating an inclusive workplace. We do not discriminate on the basis of race, colour, religion, age, ethnicity, gender identity, sexual orientation, disability, or any other protected characteristic.We encourage applications from Aboriginal and Torres Strait Islander peoples for all positions. What we offer: We support your personal passions, development and wellbeing, to make your working life a more rewarding experience. AtTorrens University Australia, you'll benefit from: Study free in a course/degree related to your position B Corp certified university - values driven, and purpose led Access to internal opportunities - Be supported to learn, grow and move across the organisation Hiring process: We aim to provide you with the information you need at each stage of this process to help you present your best self. If you have any accessibility requirements, please contact your recruiter at for confidential support. We are committed to ensuring an equitable, barrier-free application process and have a Reasonable Adjustment Procedure in place to support you throughout the recruitment process.We are a 2025 Circle Back Initiative Employer and commit to respond to every applicant. To learn more about what makes Torrens University Australia a great place to work, visit . We'd love to hear from you.Job reference: R29576 To ensure a fair and thorough review process, applications for this role will close on Tuesday 24th March. You can expect to hear from our Talent Acquisition team after this date with any updates about your application. If you require a reasonable accommodation to complete our application process, please contact our Human Resources Department at university, Torrens University Australia brings a fresh approach to higher education.Working with us is all about working alongside over 2000 professionals passionate about career and purpose. Our staff across our campuses and head office are united by our central ethos to Be Good - by committing to a better way of doing business. We embrace diversity and inclusion of our staff and are committed to the attraction, retention and development of all people and support and encourage applications from Aboriginal and Torres Strait Islander people, and people of all abilities, cultures, sexual orientation and gender identification.
Customer Success Manager-Industrial Software
Seeq Corp.
Empower Customers. Drive Impact. Grow with Seeq. At Seeq, we're on a mission to help industrial companies transform how they work through advanced analytics and data-driven insights. As a Customer Success Manager (CSM), you'll play a pivotal role in that transformation-building deep partnerships with our customers, helping them unlock the full value of Seeq, and ensuring their long-term success. Our CSMs are trusted advisors and strategic partners. You'll act as the customer's champion, aligning their goals with Seeq's solutions, driving adoption, and ensuring seamless renewals and expansions. This is your opportunity to make a measurable impact at a fast-growing SaaS company while working with some of the world's largest and most innovative organizations. What You'll Do Be the customer's advocate: Understand their strategic goals and proactively create success plans to drive measurable outcomes. Deliver value consistently: Lead quarterly success reviews, share insights on product updates, and guide customers on their journey to achieve maximum ROI. Drive adoption: Oversee onboarding, promote training opportunities, build customer communities, and keep engagement high. Own renewals & growth: Manage the renewal process, minimize churn, and partner with Sales to identify expansion, cross-sell, and upsell opportunities. Problem-solve with impact: Anticipate challenges, connect customers to the right internal resources, and advocate for new product features when needed. Collaborate cross-functionally: Work closely with Product, Training, Support, and Sales teams to deliver a world-class customer experience. What You Bring 7+ years in a customer-facing role within B2B SaaS, technology, or industrial/manufacturing organizations. Experience working with customers in process manufacturing industries (e.g., chemicals, oil & gas, food & beverage, pharmaceuticals) and understanding their workflows and challenges. Ability to translate technical solutions into business value for process manufacturing clients. Strong knowledge of process manufacturing operations and KPIs to drive adoption and success. Proven ability to engage with senior leaders (Director+) at Fortune 500 companies and build lasting relationships. Experience managing renewals and driving account growth in complex, global organizations. Strong business acumen with a data-driven mindset-you know how to use customer health indicators to pivot strategies when needed. Comfort navigating enterprise IT/OT environments; knowledge of time-series and industrial data analytics is a plus. Skilled at translating corporate objectives into actionable customer strategies and delivering executive-ready presentations. Current or prior experience using Seeq's product is a huge plus. Why Join Seeq? Impactful work: Help global enterprises transform how they analyze and act on data. Culture of collaboration: Work with passionate, curious, and mission-driven colleagues in a fully remote environment. Growth opportunities: Shape your career at a company scaling rapidly across industries and markets. Customer-first philosophy: Be empowered to do what's right for customers while supported by a cross-functional team. If you're passionate about helping customers succeed, thrive on solving complex challenges, and want to make a real difference at a high-growth SaaS company, we'd love to hear from you. Seeq is a remote-first (only) company founded by serial entrepreneurs. Our executive team and board of directors have extensive experience with successful startup ventures in high-growth environments. We are founded on the idea that companies need better solutions for quickly and easily getting business insight from their industrial process data. Our mission is to provide software and services that convert that data into meaningful information that the business can use to improve profitability. We have a wonderful, kind-hearted, talented team that loves to collaborate, lead by example, and exceed our customers' expectations. We are certified as a great place to work, an emerging startup, the Technology Fast 500, and Inc. Magazine's Best Places to Work. The Perks of Working at Seeq Competitive salary plus variable commission $135,000 USD base salary Benefits: Internet and mobile phone reimbursements Generous home office allowance The best co-workers (we've analyzed the data, so we know it's true.) Pet-friendly workspace (your dog will be so happy to have you home) You love your job! Seeq provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. You must be authorized to work in the country in which you reside. Seeq does not sponsor US F1 or H-1B work visas.
Mar 13, 2026
Full time
Empower Customers. Drive Impact. Grow with Seeq. At Seeq, we're on a mission to help industrial companies transform how they work through advanced analytics and data-driven insights. As a Customer Success Manager (CSM), you'll play a pivotal role in that transformation-building deep partnerships with our customers, helping them unlock the full value of Seeq, and ensuring their long-term success. Our CSMs are trusted advisors and strategic partners. You'll act as the customer's champion, aligning their goals with Seeq's solutions, driving adoption, and ensuring seamless renewals and expansions. This is your opportunity to make a measurable impact at a fast-growing SaaS company while working with some of the world's largest and most innovative organizations. What You'll Do Be the customer's advocate: Understand their strategic goals and proactively create success plans to drive measurable outcomes. Deliver value consistently: Lead quarterly success reviews, share insights on product updates, and guide customers on their journey to achieve maximum ROI. Drive adoption: Oversee onboarding, promote training opportunities, build customer communities, and keep engagement high. Own renewals & growth: Manage the renewal process, minimize churn, and partner with Sales to identify expansion, cross-sell, and upsell opportunities. Problem-solve with impact: Anticipate challenges, connect customers to the right internal resources, and advocate for new product features when needed. Collaborate cross-functionally: Work closely with Product, Training, Support, and Sales teams to deliver a world-class customer experience. What You Bring 7+ years in a customer-facing role within B2B SaaS, technology, or industrial/manufacturing organizations. Experience working with customers in process manufacturing industries (e.g., chemicals, oil & gas, food & beverage, pharmaceuticals) and understanding their workflows and challenges. Ability to translate technical solutions into business value for process manufacturing clients. Strong knowledge of process manufacturing operations and KPIs to drive adoption and success. Proven ability to engage with senior leaders (Director+) at Fortune 500 companies and build lasting relationships. Experience managing renewals and driving account growth in complex, global organizations. Strong business acumen with a data-driven mindset-you know how to use customer health indicators to pivot strategies when needed. Comfort navigating enterprise IT/OT environments; knowledge of time-series and industrial data analytics is a plus. Skilled at translating corporate objectives into actionable customer strategies and delivering executive-ready presentations. Current or prior experience using Seeq's product is a huge plus. Why Join Seeq? Impactful work: Help global enterprises transform how they analyze and act on data. Culture of collaboration: Work with passionate, curious, and mission-driven colleagues in a fully remote environment. Growth opportunities: Shape your career at a company scaling rapidly across industries and markets. Customer-first philosophy: Be empowered to do what's right for customers while supported by a cross-functional team. If you're passionate about helping customers succeed, thrive on solving complex challenges, and want to make a real difference at a high-growth SaaS company, we'd love to hear from you. Seeq is a remote-first (only) company founded by serial entrepreneurs. Our executive team and board of directors have extensive experience with successful startup ventures in high-growth environments. We are founded on the idea that companies need better solutions for quickly and easily getting business insight from their industrial process data. Our mission is to provide software and services that convert that data into meaningful information that the business can use to improve profitability. We have a wonderful, kind-hearted, talented team that loves to collaborate, lead by example, and exceed our customers' expectations. We are certified as a great place to work, an emerging startup, the Technology Fast 500, and Inc. Magazine's Best Places to Work. The Perks of Working at Seeq Competitive salary plus variable commission $135,000 USD base salary Benefits: Internet and mobile phone reimbursements Generous home office allowance The best co-workers (we've analyzed the data, so we know it's true.) Pet-friendly workspace (your dog will be so happy to have you home) You love your job! Seeq provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. You must be authorized to work in the country in which you reside. Seeq does not sponsor US F1 or H-1B work visas.
Engineering Director
Inductosense Limited Bristol, Gloucestershire
We are seeking an Engineering Director to take full ownership ofInductosense'sengineering function. This role has accountability for software, firmware,electronicsandmechanicalengineering,along with manufacturing. The Engineering Directoris responsible fortechnical integrity, system coherence, and delivery discipline across the full product lifecycle. This includes scaling software platforms, ensuring robust integration between hardware and software, andindustrialisingproducts for reliable manufacture and deployment. This role suits a technically strong engineering leader who has scaled multidisciplinary teams and systems beyond early-stageexecution, and who is comfortable making hard technical andorganisationaltrade-offs in a real-world industrial context. About Inductosense Inductosense is a technology-led engineering company based in Bristol, developing wireless, battery-free ultrasonic sensing solutions for corrosion and erosion monitoring in industrial environments. Our proprietary WAND (Wireless and Non-Destructive) platform combines advanced sensor hardware, embedded systems, firmware, and software to deliver scalable, field-deployed monitoring solutions used globally across Oil & Gas , Nuclear , Mining , Renewables , and Chemical sectors. The business is growing at approximately 40% year-on-year, is well funded (including strategic investment from Saudi Aramco), and operates in technically demanding, safety-critical environments. As Inductosense scales, we are strengthening engineering leadership to support higher volumes, more complex systems, and increased software and manufacturing integration. Key Responsibilities Engineering Leadership &OrganisationDesign Own and lead the engineering function across software, firmware, electronics, mechanicaldisciplines. Define engineeringand productionorg structure, technical ownership boundaries, and leadership layers to support scale. Build and develop engineering managers, technical leads, and senior individual contributors. Set clear expectations around accountability, delivery, documentation, and engineering standards. Lead workforce planning, hiring strategy, capability development, and succession planning. Software, Systems & Architecture Ownership Own the software engineering capability, including architecture, scalability, reliability, security, and maintainability. Ensure effective system-level integration between software, firmware, electronics, sensors, and physical assets. Define andmaintainsystem architectures, interfaces, and versioning strategies. Ensure data integrity, cybersecurity, and system resilience are designed-in, not retrofitted. Balance long-term platform evolution with near-term delivery and customer commitments. Technical Authority, Risk & Governance Act as senior technical authority for engineering decisions, trade-offs, and risk acceptance. Chair engineering design reviews covering architecture, detailed design, validation, verification, and release. Own technical risk management across reliability, performance, manufacturability, compliance, and supportability. Ensure engineering decisions are evidence-based and traceable. Set and enforce technical standardsappropriate toregulated and industrial environments. Own engineering execution across the full product lifecycle, from concept throughtoproduction. Translate product and customer requirements into clear engineering specifications, plans, and resource models. Drive predictable delivery through structured planning, dependency management, and progress tracking. Hold teams accountable for quality, schedule, and technical outcomes. Ensure engineering outputs meet functional, regulatory, and operational requirements. Engineering Processes, Quality & Compliance Define, implement, and continuously improve engineeringand manufacturingprocesses suitable for scale. Strengthen ISOand ATEXaligned design control, documentation, traceability, and change management. Ensureappropriate useof development methodologies (e.g.Agile, V-model, hybrid approaches). Embed quality, verification, and compliance into day-to-day engineering practice. Own the engineering interface to manufacturing and operations. Ensure Design for Manufacture (DFM), Design for Test (DFT), and production readiness are addressed early. Work with Operations to improve yields, reduce defects, and support volume scaling. Support supplier qualification, manufacturing partner engagement, and test equipmentstrategy. Ensure feedback from manufacturing and field deploymentinformsengineering improvements. Cross-Functional Engineering Leadership Operateas a senior leader within the company, contributing to strategic and operational decisions. Align engineering priorities with product roadmap, commercial commitments, and financial constraints. Support customer-facing teams with technical leadership for key accounts and partners. Collaborate with Finance on budgets, capacity planning, and investment trade-offs. Experience & Qualifications Significant experienceleading engineering teams delivering complexhardware-softwareproducts. Proven experience scaling multidisciplinary engineeringorganisations, including managers. Strong technical background in software, embedded systems, electronics, or systems engineering. Experience owning full product lifecycles from concept through production and deployment. Experience integrating engineering with manufacturing and operations. Strong engineering judgement and ability to make fit-for-purpose trade-offs. Degree-qualified in Engineering or equivalent experience. Able to commute to Bristol. Right to work in the UK (no visa sponsorship available). Experience in regulated or safety-critical environments (e.g.ISO 9001, ATEX). Exposure to sensor systems, NDT, industrial IoT, or data-enabled hardware platforms. Experience supporting manufacturing scale-upin a high-growth environment. Familiarity with Oil & Gas, Energy, orNuclearsectors. What We Offer Competitive salary based on experience 5% company pension contribution (with 3% employee contribution) 25 daysannual leave plus birthday off Interested? Apply using the form below. Apply now Interested in joining us? Upload your CV and let our team review your application-we're always looking for talented individuals to grow with Inductosense. Full name Email Phone Applying For: File Upload Drop files here or Max. file size: 150 MB. Message 0 of 600 max characters You need to load content from reCAPTCHA to submit the form. Please note that doing so will share data with third-party providers.
Mar 09, 2026
Full time
We are seeking an Engineering Director to take full ownership ofInductosense'sengineering function. This role has accountability for software, firmware,electronicsandmechanicalengineering,along with manufacturing. The Engineering Directoris responsible fortechnical integrity, system coherence, and delivery discipline across the full product lifecycle. This includes scaling software platforms, ensuring robust integration between hardware and software, andindustrialisingproducts for reliable manufacture and deployment. This role suits a technically strong engineering leader who has scaled multidisciplinary teams and systems beyond early-stageexecution, and who is comfortable making hard technical andorganisationaltrade-offs in a real-world industrial context. About Inductosense Inductosense is a technology-led engineering company based in Bristol, developing wireless, battery-free ultrasonic sensing solutions for corrosion and erosion monitoring in industrial environments. Our proprietary WAND (Wireless and Non-Destructive) platform combines advanced sensor hardware, embedded systems, firmware, and software to deliver scalable, field-deployed monitoring solutions used globally across Oil & Gas , Nuclear , Mining , Renewables , and Chemical sectors. The business is growing at approximately 40% year-on-year, is well funded (including strategic investment from Saudi Aramco), and operates in technically demanding, safety-critical environments. As Inductosense scales, we are strengthening engineering leadership to support higher volumes, more complex systems, and increased software and manufacturing integration. Key Responsibilities Engineering Leadership &OrganisationDesign Own and lead the engineering function across software, firmware, electronics, mechanicaldisciplines. Define engineeringand productionorg structure, technical ownership boundaries, and leadership layers to support scale. Build and develop engineering managers, technical leads, and senior individual contributors. Set clear expectations around accountability, delivery, documentation, and engineering standards. Lead workforce planning, hiring strategy, capability development, and succession planning. Software, Systems & Architecture Ownership Own the software engineering capability, including architecture, scalability, reliability, security, and maintainability. Ensure effective system-level integration between software, firmware, electronics, sensors, and physical assets. Define andmaintainsystem architectures, interfaces, and versioning strategies. Ensure data integrity, cybersecurity, and system resilience are designed-in, not retrofitted. Balance long-term platform evolution with near-term delivery and customer commitments. Technical Authority, Risk & Governance Act as senior technical authority for engineering decisions, trade-offs, and risk acceptance. Chair engineering design reviews covering architecture, detailed design, validation, verification, and release. Own technical risk management across reliability, performance, manufacturability, compliance, and supportability. Ensure engineering decisions are evidence-based and traceable. Set and enforce technical standardsappropriate toregulated and industrial environments. Own engineering execution across the full product lifecycle, from concept throughtoproduction. Translate product and customer requirements into clear engineering specifications, plans, and resource models. Drive predictable delivery through structured planning, dependency management, and progress tracking. Hold teams accountable for quality, schedule, and technical outcomes. Ensure engineering outputs meet functional, regulatory, and operational requirements. Engineering Processes, Quality & Compliance Define, implement, and continuously improve engineeringand manufacturingprocesses suitable for scale. Strengthen ISOand ATEXaligned design control, documentation, traceability, and change management. Ensureappropriate useof development methodologies (e.g.Agile, V-model, hybrid approaches). Embed quality, verification, and compliance into day-to-day engineering practice. Own the engineering interface to manufacturing and operations. Ensure Design for Manufacture (DFM), Design for Test (DFT), and production readiness are addressed early. Work with Operations to improve yields, reduce defects, and support volume scaling. Support supplier qualification, manufacturing partner engagement, and test equipmentstrategy. Ensure feedback from manufacturing and field deploymentinformsengineering improvements. Cross-Functional Engineering Leadership Operateas a senior leader within the company, contributing to strategic and operational decisions. Align engineering priorities with product roadmap, commercial commitments, and financial constraints. Support customer-facing teams with technical leadership for key accounts and partners. Collaborate with Finance on budgets, capacity planning, and investment trade-offs. Experience & Qualifications Significant experienceleading engineering teams delivering complexhardware-softwareproducts. Proven experience scaling multidisciplinary engineeringorganisations, including managers. Strong technical background in software, embedded systems, electronics, or systems engineering. Experience owning full product lifecycles from concept through production and deployment. Experience integrating engineering with manufacturing and operations. Strong engineering judgement and ability to make fit-for-purpose trade-offs. Degree-qualified in Engineering or equivalent experience. Able to commute to Bristol. Right to work in the UK (no visa sponsorship available). Experience in regulated or safety-critical environments (e.g.ISO 9001, ATEX). Exposure to sensor systems, NDT, industrial IoT, or data-enabled hardware platforms. Experience supporting manufacturing scale-upin a high-growth environment. Familiarity with Oil & Gas, Energy, orNuclearsectors. What We Offer Competitive salary based on experience 5% company pension contribution (with 3% employee contribution) 25 daysannual leave plus birthday off Interested? Apply using the form below. Apply now Interested in joining us? Upload your CV and let our team review your application-we're always looking for talented individuals to grow with Inductosense. Full name Email Phone Applying For: File Upload Drop files here or Max. file size: 150 MB. Message 0 of 600 max characters You need to load content from reCAPTCHA to submit the form. Please note that doing so will share data with third-party providers.
Birchrose Associates
Early Careers & Development Advisor
Birchrose Associates
The Firm Our client is a leading international law firm with a strong global presence and an outstanding reputation for advising major corporations, financial institutions and private equity sponsors on complex, high-value matters. The firm is now seeking an Early Careers & Development Advisor to join its busy HR team on a 12-month fixed-term contract. The Opportunity This is an exciting opportunity for an organised and proactive Early Careers professional to take on a broad and varied role within a highly regarded international firm. Working closely with the Early Careers & Development Manager and wider HR team, you will play a key role in supporting trainee recruitment, programme management and development initiatives across the firm's early careers pipeline. Key responsibilities include: Supporting the delivery of the firm's early careers attraction strategy, helping to promote the firm's brand to prospective candidates Managing and developing the firm's early careers social media presence, including overseeing its Instagram channel and coordinating content with internal stakeholders and external agencies Planning and coordinating recruitment events, presentations, university law fairs and networking sessions (both in person and virtual) Building and maintaining relationships with universities, student societies and graduate recruitment partners Assisting with the trainee recruitment and selection process, including screening applications, coordinating interviews and collating feedback Overseeing the day-to-day running of vacation schemes and assessment days Supporting the organisation and delivery of the firm's vacation schemes, including scheduling sessions, coordinating supervisors and assisting with candidate onboarding Supporting inclusion initiatives aimed at attracting a diverse trainee cohort and ensuring recruitment processes remain inclusive Managing aspects of the trainee development programme, including induction, training coordination and seat rotations Supporting overseas secondment arrangements, including visas and documentation Assisting with trainee qualification processes and development check-ins Supporting onboarding for future trainees and vacation scheme students Assisting with early careers projects and initiatives as required Requirements Previous experience working in an Early Careers, Graduate Recruitment or Early Talent Development role Experience within professional services, ideally within a law firm Strong organisational and project management skills with the ability to manage multiple deadlines Vacancy Highlights Excellent benefits Hybrid working (4 days in office) For a confidential discussion regarding this Early Careers & Development Advisor opportunity, please contact Birchrose Associates. Birchrose Associates, trading name of Huntress Search Ltd, acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Mar 09, 2026
Contractor
The Firm Our client is a leading international law firm with a strong global presence and an outstanding reputation for advising major corporations, financial institutions and private equity sponsors on complex, high-value matters. The firm is now seeking an Early Careers & Development Advisor to join its busy HR team on a 12-month fixed-term contract. The Opportunity This is an exciting opportunity for an organised and proactive Early Careers professional to take on a broad and varied role within a highly regarded international firm. Working closely with the Early Careers & Development Manager and wider HR team, you will play a key role in supporting trainee recruitment, programme management and development initiatives across the firm's early careers pipeline. Key responsibilities include: Supporting the delivery of the firm's early careers attraction strategy, helping to promote the firm's brand to prospective candidates Managing and developing the firm's early careers social media presence, including overseeing its Instagram channel and coordinating content with internal stakeholders and external agencies Planning and coordinating recruitment events, presentations, university law fairs and networking sessions (both in person and virtual) Building and maintaining relationships with universities, student societies and graduate recruitment partners Assisting with the trainee recruitment and selection process, including screening applications, coordinating interviews and collating feedback Overseeing the day-to-day running of vacation schemes and assessment days Supporting the organisation and delivery of the firm's vacation schemes, including scheduling sessions, coordinating supervisors and assisting with candidate onboarding Supporting inclusion initiatives aimed at attracting a diverse trainee cohort and ensuring recruitment processes remain inclusive Managing aspects of the trainee development programme, including induction, training coordination and seat rotations Supporting overseas secondment arrangements, including visas and documentation Assisting with trainee qualification processes and development check-ins Supporting onboarding for future trainees and vacation scheme students Assisting with early careers projects and initiatives as required Requirements Previous experience working in an Early Careers, Graduate Recruitment or Early Talent Development role Experience within professional services, ideally within a law firm Strong organisational and project management skills with the ability to manage multiple deadlines Vacancy Highlights Excellent benefits Hybrid working (4 days in office) For a confidential discussion regarding this Early Careers & Development Advisor opportunity, please contact Birchrose Associates. Birchrose Associates, trading name of Huntress Search Ltd, acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Amazon Specialist Manager Iconic Beauty Client
Publicis Groupe UK
Company Description With a history that dates back over 80 years, Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at the centre of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward. With more than 7,000 employees in over 100 offices around the world, we are the flagship Publicis Media agency that uses our 'Power of One' business model, with teams that span multiple disciplines across clients such as Aldi, P&G, Primark, Samsung, Stellantis, and Visa. We place a huge focus on our People, and have driven flagship D&I and L&D programmes within Publicis Media; our goal is to help every individual reach their fullest potential, and we encourage everyone to make "Brave Plays" in how they approach their work and their own career development. As a result, we have an exceptionally energised and committed talent base, all of us proud of our welcoming and supportive culture, as evidenced by our recognition as one of Campaign's Best Places to Work for five years in a row, Media Week's Agency of the Year 2025 and one of the Sunday Times Best Places to Work 2025. Publicis Commerce As a global branded "wrapper" that delivers the strongest commerce talent, tech, and partnerships in markets, Publicis Commerce provides clients with end-to-end products and solutions that drive clear business outcomes. With a highly collaborative team of subject-matter experts, Publicis Commerce is a trusted partner to clients in navigating the complexities and emerging opportunities of the Commerce landscape, whether that be through marketplaces, eRetail or emerging direct-to-consumer channels. We have a flexible go-to-market strategy, whether we appear as Publicis Commerce to clients or through one of our many agencies within the Groupe. From strategy and organisational design to activation models, Publicis Commerce works across a number of exciting briefs, such as how clients can maximise visibility and sales on the digital shelf, best construct data led relationships with retailers and how to effectively transform legacy organisational structures. Our aim is not to talk to individual capabilities, instead focusing on driving client outcomes. There is significant momentum in the Groupe having acquired the retail media platform, Epsilon Retail Media, and the eRetail analytics platform, Profitero, alongside a genuine desire from clients to explore the opportunity the emerging landscape offers. We are placing a significant bet on Commerce within the Groupe on eRetail and are building a powerhouse of capability to deliver on this. We are on the hunt for interesting and ambitious people to join us on this journey. Overview Amazon Specialist Manager Iconic Beauty Client What will you be doing? We're looking for an Amazon Marketing Cloud (AMC) Manager to support advanced analytics and audience strategy for one of our key beauty clients on Amazon. Reporting directly to the Commerce Analytics Associate Director, the Amazon Specialist Manager role sits at the intersection of data, media, and ecommerce performance, using AMC to unlock insights, build high impact audiences, and drive smarter full funnel activation across Sponsored Ads and DSP. The role is Amazon centric, so you will have a strong background in Amazon, understanding all aspects of data (across Vendor Central and Amazon Ads platforms) and a good knowledge of Amazon Marketing Cloud (AMC). Responsibilities Use proprietary Publicis tools to translate complex AMC outputs into clear, actionable insights for media, ecommerce, and brand teams Build, manage, and maintain custom AMC queries to analyse shopper behaviour, paths to purchase, and campaign performance Translate insights into optimisation recommendations, test and learn frameworks, and activation changes across Amazon campaigns. Own project workflows and trackers, ensuring tasks, timelines, and deliverables are clearly organised and up to date Train and support team members on the foundations of AMC, best practices, and organisational processes to scale knowledge across the team. Implement and manage quality assurance processes with the retail media activation team to ensure campaign accuracy and effectiveness Support the strategic use of AMC custom audiences, improving communication flows and leading client calls to maintain strong relationships. Provide regular reporting, insights, and recommendations to client teams. Participate in ongoing internal training to continue developing expertise in retail commerce and digital advertising. Qualifications What are we looking for? Experience in Amazon Ads, DSP, or ecommerce analytics. Hands on experience with Amazon Marketing Cloud (AMC). Strong understanding of Amazon Sponsored Ads, DSP, and retail media ecosystems. Comfortable working with SQL based queries (or similar logic in AMC). Ability to translate data into business and growth recommendation Excellent communication and presentation skills, with the ability to manage internal and external stakeholders at all levels. Advanced proficiency in Microsoft Excel and PowerPoint for data analysis and reporting purposes. Preferred certifications or experience with Amazon Advertising Foundations, Sponsored Ads Foundations, Amazon Vendor Central, Amazon Brand Analytics, Amazon DSP, Epsilon Retail Media, Criteo, or other retailer specific platforms would be a bonus. Additional Information Starcom has fantastic benefits on offer to all of our employees. In addition to the classics,Pension,Life Assurance, Private Medical and IncomeProtectionPlans we also offer; WORK YOUR WORLDopportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS- Two additional days of paid leave to step away from your usual day to day work and create time to focus on your well being and self care. BENEFITS24/7 helpline to support you on a personal and professional level.Access to remote GPs, mental health support and CBT.Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIESWe provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP&BIRTHDAY DAY OFFYou are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTSThis includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of ourbenefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Mar 07, 2026
Full time
Company Description With a history that dates back over 80 years, Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at the centre of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward. With more than 7,000 employees in over 100 offices around the world, we are the flagship Publicis Media agency that uses our 'Power of One' business model, with teams that span multiple disciplines across clients such as Aldi, P&G, Primark, Samsung, Stellantis, and Visa. We place a huge focus on our People, and have driven flagship D&I and L&D programmes within Publicis Media; our goal is to help every individual reach their fullest potential, and we encourage everyone to make "Brave Plays" in how they approach their work and their own career development. As a result, we have an exceptionally energised and committed talent base, all of us proud of our welcoming and supportive culture, as evidenced by our recognition as one of Campaign's Best Places to Work for five years in a row, Media Week's Agency of the Year 2025 and one of the Sunday Times Best Places to Work 2025. Publicis Commerce As a global branded "wrapper" that delivers the strongest commerce talent, tech, and partnerships in markets, Publicis Commerce provides clients with end-to-end products and solutions that drive clear business outcomes. With a highly collaborative team of subject-matter experts, Publicis Commerce is a trusted partner to clients in navigating the complexities and emerging opportunities of the Commerce landscape, whether that be through marketplaces, eRetail or emerging direct-to-consumer channels. We have a flexible go-to-market strategy, whether we appear as Publicis Commerce to clients or through one of our many agencies within the Groupe. From strategy and organisational design to activation models, Publicis Commerce works across a number of exciting briefs, such as how clients can maximise visibility and sales on the digital shelf, best construct data led relationships with retailers and how to effectively transform legacy organisational structures. Our aim is not to talk to individual capabilities, instead focusing on driving client outcomes. There is significant momentum in the Groupe having acquired the retail media platform, Epsilon Retail Media, and the eRetail analytics platform, Profitero, alongside a genuine desire from clients to explore the opportunity the emerging landscape offers. We are placing a significant bet on Commerce within the Groupe on eRetail and are building a powerhouse of capability to deliver on this. We are on the hunt for interesting and ambitious people to join us on this journey. Overview Amazon Specialist Manager Iconic Beauty Client What will you be doing? We're looking for an Amazon Marketing Cloud (AMC) Manager to support advanced analytics and audience strategy for one of our key beauty clients on Amazon. Reporting directly to the Commerce Analytics Associate Director, the Amazon Specialist Manager role sits at the intersection of data, media, and ecommerce performance, using AMC to unlock insights, build high impact audiences, and drive smarter full funnel activation across Sponsored Ads and DSP. The role is Amazon centric, so you will have a strong background in Amazon, understanding all aspects of data (across Vendor Central and Amazon Ads platforms) and a good knowledge of Amazon Marketing Cloud (AMC). Responsibilities Use proprietary Publicis tools to translate complex AMC outputs into clear, actionable insights for media, ecommerce, and brand teams Build, manage, and maintain custom AMC queries to analyse shopper behaviour, paths to purchase, and campaign performance Translate insights into optimisation recommendations, test and learn frameworks, and activation changes across Amazon campaigns. Own project workflows and trackers, ensuring tasks, timelines, and deliverables are clearly organised and up to date Train and support team members on the foundations of AMC, best practices, and organisational processes to scale knowledge across the team. Implement and manage quality assurance processes with the retail media activation team to ensure campaign accuracy and effectiveness Support the strategic use of AMC custom audiences, improving communication flows and leading client calls to maintain strong relationships. Provide regular reporting, insights, and recommendations to client teams. Participate in ongoing internal training to continue developing expertise in retail commerce and digital advertising. Qualifications What are we looking for? Experience in Amazon Ads, DSP, or ecommerce analytics. Hands on experience with Amazon Marketing Cloud (AMC). Strong understanding of Amazon Sponsored Ads, DSP, and retail media ecosystems. Comfortable working with SQL based queries (or similar logic in AMC). Ability to translate data into business and growth recommendation Excellent communication and presentation skills, with the ability to manage internal and external stakeholders at all levels. Advanced proficiency in Microsoft Excel and PowerPoint for data analysis and reporting purposes. Preferred certifications or experience with Amazon Advertising Foundations, Sponsored Ads Foundations, Amazon Vendor Central, Amazon Brand Analytics, Amazon DSP, Epsilon Retail Media, Criteo, or other retailer specific platforms would be a bonus. Additional Information Starcom has fantastic benefits on offer to all of our employees. In addition to the classics,Pension,Life Assurance, Private Medical and IncomeProtectionPlans we also offer; WORK YOUR WORLDopportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS- Two additional days of paid leave to step away from your usual day to day work and create time to focus on your well being and self care. BENEFITS24/7 helpline to support you on a personal and professional level.Access to remote GPs, mental health support and CBT.Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIESWe provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP&BIRTHDAY DAY OFFYou are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTSThis includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of ourbenefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Campaign Performance Manager
Publicis Groupe UK
Company Description With a history that dates back over 80 years, Starcomis a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at the centre of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward. With more than 7,000 employees in over 100 offices around the world, we are the flagship Publicis Media agency that uses our 'Power of One' business model, with teams that span multiple disciplines across clients such as Aldi, P&G, P&O Ferries, Primark, Samsung, Stellantis, and Visa. We place a huge focus on our People and have driven flagship D&I and L&D programmes within Publicis Media; our goal is to help every individual reach their fullest potential and we encourage everyone to make "Brave Plays" in how they approach their work and their own career development. As a result, we have an exceptionally energised and committed talent base, all of us proud of our welcoming and supportive culture, as evidenced by our recognition as one of Campaign's Best Places to Work for three years in a row (2021, 2022 and 2023) and most excitingly,Media Week's Agency of the Year 2023! Overview We're now looking for a Global Campaign Performance Manager to join our Global Data & Analytics team - a role that sits right at the intersection of data, media, and global brand storytelling. This is a fantastic opportunity for someone who loves turning complex, multi market media data into meaningful insights that shape future global campaigns - and who enjoys working with one of the world's most iconic brands. Responsibilities As Global Campaign Performance Manager, you'll be embedded within the global reporting team, partnering closely with central planning and activation teams. Your work will directly influence how global campaigns are optimised, evaluated, and evolved. Key responsibilities include: Leading performance reporting for global, centralised campaigns across brand, education, sustainability, gaming, and digital experiences Delivering pacing reports, end of campaign reports, and deep post campaign analysis with clear, actionable recommendations Supporting mid campaign optimisations in collaboration with planning and digital activation teams Leading global post campaign analysis, integrating multi market performance and planning data Enriching insights using additional data sources such as brand studies, MMM outputs, search trends, and client owned data Translating complex media performance into clear narratives for stakeholders with varying levels of media knowledge Supporting data QA processes to ensure accuracy, consistency, and robustness of reporting Collaborating across global teams to improve reporting standards, processes, and innovation initiatives Qualifications We're looking for someone who is analytically curious, detail oriented, and confident working in a fast paced global environment. You'll likely bring: Strong understanding of paid media planning, buying, and performance metrics (CPM, CPA, CTR, VTR, ROAS, etc.) Experience working with large, cross channel datasets and drawing clear "so what?" insights Advanced Excel skills (pivot tables, lookups, data manipulation) and strong PowerPoint storytelling ability Confidence working with multiple stakeholders across markets and disciplines Excellent organisational skills and the ability to manage multiple deadlines with precision A proactive, collaborative mindset and genuine enthusiasm for learning and improvement Nice to have (but not essential): Agency experience in a media analytics or performance role Experience working in a global or multi market context Exposure to data visualisation or advanced analytics tools Understanding of global media taxonomies or data governance principles Additional Information Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Pagewhich showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Mar 06, 2026
Full time
Company Description With a history that dates back over 80 years, Starcomis a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at the centre of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward. With more than 7,000 employees in over 100 offices around the world, we are the flagship Publicis Media agency that uses our 'Power of One' business model, with teams that span multiple disciplines across clients such as Aldi, P&G, P&O Ferries, Primark, Samsung, Stellantis, and Visa. We place a huge focus on our People and have driven flagship D&I and L&D programmes within Publicis Media; our goal is to help every individual reach their fullest potential and we encourage everyone to make "Brave Plays" in how they approach their work and their own career development. As a result, we have an exceptionally energised and committed talent base, all of us proud of our welcoming and supportive culture, as evidenced by our recognition as one of Campaign's Best Places to Work for three years in a row (2021, 2022 and 2023) and most excitingly,Media Week's Agency of the Year 2023! Overview We're now looking for a Global Campaign Performance Manager to join our Global Data & Analytics team - a role that sits right at the intersection of data, media, and global brand storytelling. This is a fantastic opportunity for someone who loves turning complex, multi market media data into meaningful insights that shape future global campaigns - and who enjoys working with one of the world's most iconic brands. Responsibilities As Global Campaign Performance Manager, you'll be embedded within the global reporting team, partnering closely with central planning and activation teams. Your work will directly influence how global campaigns are optimised, evaluated, and evolved. Key responsibilities include: Leading performance reporting for global, centralised campaigns across brand, education, sustainability, gaming, and digital experiences Delivering pacing reports, end of campaign reports, and deep post campaign analysis with clear, actionable recommendations Supporting mid campaign optimisations in collaboration with planning and digital activation teams Leading global post campaign analysis, integrating multi market performance and planning data Enriching insights using additional data sources such as brand studies, MMM outputs, search trends, and client owned data Translating complex media performance into clear narratives for stakeholders with varying levels of media knowledge Supporting data QA processes to ensure accuracy, consistency, and robustness of reporting Collaborating across global teams to improve reporting standards, processes, and innovation initiatives Qualifications We're looking for someone who is analytically curious, detail oriented, and confident working in a fast paced global environment. You'll likely bring: Strong understanding of paid media planning, buying, and performance metrics (CPM, CPA, CTR, VTR, ROAS, etc.) Experience working with large, cross channel datasets and drawing clear "so what?" insights Advanced Excel skills (pivot tables, lookups, data manipulation) and strong PowerPoint storytelling ability Confidence working with multiple stakeholders across markets and disciplines Excellent organisational skills and the ability to manage multiple deadlines with precision A proactive, collaborative mindset and genuine enthusiasm for learning and improvement Nice to have (but not essential): Agency experience in a media analytics or performance role Experience working in a global or multi market context Exposure to data visualisation or advanced analytics tools Understanding of global media taxonomies or data governance principles Additional Information Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Pagewhich showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Retail Media Manager Iconic Beauty Client
Publicis Groupe UK
Company Description With a history that dates back over 80 years, Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at the centre of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward. With more than 7,000 employees in over 100 offices around the world, we are the flagship Publicis Media agency that uses our 'Power of One' business model, with teams that span multiple disciplines across clients such as Aldi, P&G, Primark, Samsung, Stellantis, and Visa. We place a huge focus on our People, and have driven flagship D&I and L&D programmes within Publicis Media; our goal is to help every individual reach their fullest potential, and we encourage everyone to make "Brave Plays" in how they approach their work and their own career development. As a result, we have an exceptionally energised and committed talent base, all of us proud of our welcoming and supportive culture, as evidenced by our recognition as one of Campaign's Best Places to Work for five years in a row, Media Week's Agency of the Year 2025 and one of the Sunday Times Best Places to Work 2025. Publicis Commerce As a global branded "wrapper" that delivers the strongest commerce talent, tech, and partnerships in markets, Publicis Commerce provides clients with end to end products and solutions that drive clear business outcomes. With a highly collaborative team of subject matter experts, Publicis Commerce is a trusted partner to clients in navigating the complexities and emerging opportunities of the Commerce landscape, whether that be through marketplaces, eRetail or emerging direct to consumer channels. We have a flexible go to market strategy, whether we appear as Publicis Commerce to clients or through one of our many agencies within the Groupe. From strategy and organisational design to activation models, Publicis Commerce works across a number of exciting briefs, such as how clients can maximise visibility and sales on the digital shelf, best construct data led relationships with retailers and how to effectively transform legacy organisational structures. Our aim is not to talk to individual capabilities, instead focusing on driving client outcomes. There is significant momentum in the Groupe having acquired the retail media platform, Epsilon Retail Media, and the eRetail analytics platform, Profitero, alongside a genuine desire from clients to explore the opportunity the emerging landscape offers. We are placing a significant bet on Commerce within the Groupe on eRetail and are building a powerhouse of capability to deliver on this. We are on the hunt for interesting and ambitious people to join us on this journey. Overview What will you be doing? Working with an iconic beauty brand at the forefront of luxury fragrance, where innovation meets creativity. Reporting directly to the Account Director, the Retail Media Account Manager will play a key role in driving and optimising retail media campaigns across leading retailer platforms. This position is ideal for a commercially minded professional with strong performance and optimisation expertise, excellent client management skills, and a passion for eCommerce strategy. You will be responsible for delivering high impact campaign activations, building strong client relationships, and supporting the development and mentoring of teams to drive best in class retail media performance. Responsibilities Ensure the delivery of day to day campaigns across platforms, like Amazon Advertising, Epsilon Retail Media, Criteo, adhering to agency best practices and driving eCommerce success for clients. Improve communication flows and facilitate calls with local clients to maintain strong relationships and deliver exceptional service. Implement quality assurance processes to ensure campaign accuracy and effectiveness. Develop and execute client account growth strategies and innovation roadmaps to achieve and exceed eCommerce revenue targets. Analyse industry and market trends to provide insights and strategic recommendations that impact client account performance positively. Collaborate effectively with other channel teams across the agency to integrate holistic digital marketing strategies. Manage finance reconciliations and ensure smooth billing processes for client accounts. Provide regular reporting and analysis to client teams, offering actionable insights and improvement plans where necessary. Participate in ongoing internal trainings to expand your knowledge and skills in retail commerce and digital advertising. Engage regularly with key retail and technology partners, including Amazon, Criteo, Sainsbury's, Tesco, and others, to explore collaboration opportunities and industry trends. Qualifications What are we looking for? Must have hands on experience with Amazon Advertising (DSP and Search). May have experience working with Epsilon Retail Media, Criteo, including proven success in managing large accounts, ideally within an agency environment. Strong understanding of search and Amazon Advertising strategy, with knowledge of other digital media channels, attribution models, conversion rate optimisation, "retail readiness," and consumer behaviour. Excellent communication and presentation skills, with the ability to manage internal and external stakeholders at all levels. Experience in managing direct reports and fostering a collaborative team environment. Mindset with the ability to set and achieve goals for teams, as well as shape and execute innovation roadmaps. Advanced proficiency in Microsoft Excel and PowerPoint for data analysis and reporting purposes. Preferred certifications or experience with Amazon Advertising Foundations, Sponsored Ads Foundations, Amazon Vendor Central, Amazon Brand Analytics, Amazon DSP, Epsilon Retail Media, Criteo, or other retailer specific platforms would be a bonus. Additional Information Starcom has fantastic benefits on offer to all of our employees. In addition to the classics,Pension,Life Assurance, Private Medical and IncomeProtectionPlans we also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day to day work and create time to focus on your well being and self care. BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity, Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Mar 06, 2026
Full time
Company Description With a history that dates back over 80 years, Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at the centre of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward. With more than 7,000 employees in over 100 offices around the world, we are the flagship Publicis Media agency that uses our 'Power of One' business model, with teams that span multiple disciplines across clients such as Aldi, P&G, Primark, Samsung, Stellantis, and Visa. We place a huge focus on our People, and have driven flagship D&I and L&D programmes within Publicis Media; our goal is to help every individual reach their fullest potential, and we encourage everyone to make "Brave Plays" in how they approach their work and their own career development. As a result, we have an exceptionally energised and committed talent base, all of us proud of our welcoming and supportive culture, as evidenced by our recognition as one of Campaign's Best Places to Work for five years in a row, Media Week's Agency of the Year 2025 and one of the Sunday Times Best Places to Work 2025. Publicis Commerce As a global branded "wrapper" that delivers the strongest commerce talent, tech, and partnerships in markets, Publicis Commerce provides clients with end to end products and solutions that drive clear business outcomes. With a highly collaborative team of subject matter experts, Publicis Commerce is a trusted partner to clients in navigating the complexities and emerging opportunities of the Commerce landscape, whether that be through marketplaces, eRetail or emerging direct to consumer channels. We have a flexible go to market strategy, whether we appear as Publicis Commerce to clients or through one of our many agencies within the Groupe. From strategy and organisational design to activation models, Publicis Commerce works across a number of exciting briefs, such as how clients can maximise visibility and sales on the digital shelf, best construct data led relationships with retailers and how to effectively transform legacy organisational structures. Our aim is not to talk to individual capabilities, instead focusing on driving client outcomes. There is significant momentum in the Groupe having acquired the retail media platform, Epsilon Retail Media, and the eRetail analytics platform, Profitero, alongside a genuine desire from clients to explore the opportunity the emerging landscape offers. We are placing a significant bet on Commerce within the Groupe on eRetail and are building a powerhouse of capability to deliver on this. We are on the hunt for interesting and ambitious people to join us on this journey. Overview What will you be doing? Working with an iconic beauty brand at the forefront of luxury fragrance, where innovation meets creativity. Reporting directly to the Account Director, the Retail Media Account Manager will play a key role in driving and optimising retail media campaigns across leading retailer platforms. This position is ideal for a commercially minded professional with strong performance and optimisation expertise, excellent client management skills, and a passion for eCommerce strategy. You will be responsible for delivering high impact campaign activations, building strong client relationships, and supporting the development and mentoring of teams to drive best in class retail media performance. Responsibilities Ensure the delivery of day to day campaigns across platforms, like Amazon Advertising, Epsilon Retail Media, Criteo, adhering to agency best practices and driving eCommerce success for clients. Improve communication flows and facilitate calls with local clients to maintain strong relationships and deliver exceptional service. Implement quality assurance processes to ensure campaign accuracy and effectiveness. Develop and execute client account growth strategies and innovation roadmaps to achieve and exceed eCommerce revenue targets. Analyse industry and market trends to provide insights and strategic recommendations that impact client account performance positively. Collaborate effectively with other channel teams across the agency to integrate holistic digital marketing strategies. Manage finance reconciliations and ensure smooth billing processes for client accounts. Provide regular reporting and analysis to client teams, offering actionable insights and improvement plans where necessary. Participate in ongoing internal trainings to expand your knowledge and skills in retail commerce and digital advertising. Engage regularly with key retail and technology partners, including Amazon, Criteo, Sainsbury's, Tesco, and others, to explore collaboration opportunities and industry trends. Qualifications What are we looking for? Must have hands on experience with Amazon Advertising (DSP and Search). May have experience working with Epsilon Retail Media, Criteo, including proven success in managing large accounts, ideally within an agency environment. Strong understanding of search and Amazon Advertising strategy, with knowledge of other digital media channels, attribution models, conversion rate optimisation, "retail readiness," and consumer behaviour. Excellent communication and presentation skills, with the ability to manage internal and external stakeholders at all levels. Experience in managing direct reports and fostering a collaborative team environment. Mindset with the ability to set and achieve goals for teams, as well as shape and execute innovation roadmaps. Advanced proficiency in Microsoft Excel and PowerPoint for data analysis and reporting purposes. Preferred certifications or experience with Amazon Advertising Foundations, Sponsored Ads Foundations, Amazon Vendor Central, Amazon Brand Analytics, Amazon DSP, Epsilon Retail Media, Criteo, or other retailer specific platforms would be a bonus. Additional Information Starcom has fantastic benefits on offer to all of our employees. In addition to the classics,Pension,Life Assurance, Private Medical and IncomeProtectionPlans we also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day to day work and create time to focus on your well being and self care. BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity, Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Engagement Director
Cprime
Who is Cprime? Our mission is to enable our clients to turn ideas into action faster. Our globally diverse team transforms businesses with consulting, managed services, software, and custom solutions that keep us engaged with clients for true lifetime value. We are curious, passionate, motivated about taking action, and thrive on change. At Cprime, you're encouraged to grow and stretch your skills to build creative, outside-of-the-box solutions. We continuously challenge each other to work smarter and adapt to new ideas. Our Cprimers are given the flexibility to work, opportunities to collaborate, and have fun along the way. The business is growing rapidly, and so the opportunities for personal development are huge. As an Engagement Director, a summary of your role involves: Leading a team, in managing and growing a portfolio of projects/customers and you will be passionate about defining and developing solutions that meet customer challenges and understand the commercial balance required to deliver these solutions between top and bottom-line growth. Drive high customer engagement and be comfortable with balancing multiple competing demands whilst leading and developing a diverse and highly talented team and promoting and inspiring our core values right across the delivery team. Key participant in leading and delivering time-pressure bids, including pricing and customer presentations. Having high commercial awareness and the ability to manage, report, and analyse GP, EBITDA, and project margins for your customers. Proven ability to attain and retain customers with high satisfaction levels. We want our people and our customers to be proud of the services we provide, and you have a key part to play in this. Outcomes Sought: Customer Delivery You will have full accountability for the delivery of end-to-end customer engagements, ensuring our customers are at the heart of everything we do, understanding their ways of working, and successfully delivering for them, with full accountability for enterprise and mid-market segments of high complexity. A requirement to spend a considerable amount of time engaged in Customer forums (e.g., Steering Groups, etc.) and travel to Customer sites from time to time, and be accountable for the customer satisfaction scores and feedback. Commercial Growth You will work closely with Sales colleagues to build and support compelling proposals and customer offerings, which will enable and support our continued growth ambition for Cprime and deliver profitable outcomes. You will have your own P&L per customer and be accountable for that. You will take ownership of the monthly and quarterly forecasting of team costs and project revenues, reviewing actual performance against forecast, understanding gaps, and putting corrective measures in place, as appropriate and for achieving GP targets. Identifying new key stakeholders of interest and making an introduction to the Sales team when a need is identified. Oversee and support the Engagement Manager, ensuring the accuracy of Associates' Timesheets and approving as needed. Utilising the internal bench prior to Associates to ensure the most cost-effective approach is utilised. People Leadership You will help lead a team of diverse professionals across Functional and Technical teams located globally. You will ensure that we continue to have world-class levels of engagement and that we are ensuring that our teams deliver excellently through the use of our methodologies and accelerators, and are suitably skilled. Lead the team in identifying areas for improvement and implementing solutions to enhance productivity, quality, and team morale. Mentor and coach junior colleagues to develop their knowledge within the Delivery space. Where applicable, provide effective line management to your direct reports. Delivery Management Successfully manage Customer Satisfaction, internal Employee Engagement and account Profitability, whilst overseeing deliverables for the customer in full. Supporting Cprime with the necessary mechanisms and processes to enable new service lines to be sold. Create the deliverables as part of the Statement of Works independently for review as part of internal governance, considering risks and ensuring the contractual commitments are deliverable within the quoted price.' Ensure that all contractual deliverables are met on time. Oversee the creation and collection of the client measures to demonstrate that Cprime is delivering value. Be seen by clients as the dedicated point of contact/escalation to the client. Oversee the successful onboarding of associates to the engagement and undertake the day-to-day activities with the client and the associates. Oversee the creation of the Associate Requests and Delivery Records. Oversee the internal CRM Systems and raise associate and contract requests. What you'll bring: We'll expect you to be part of the team and deliver your service in line with our values. Human: thoughtful, intentional, ethical, ingenious. Curious: open-minded, questioning, inquisitive. Collaborative: adaptable, humble, self-aware, transparent. Performance driven: client-focused, leadership, outcomes, results. Pioneering: trailblazing, risk-taking, up for a challenge. Bold: confident, courageous, decisive, direct. The must haves: Strong stakeholder management and communication skills will be required to forge relationships with other Engagement Directors and the Sales team, as examples. With the addition of working closely with global teams across the US, India, Ukraine, and more. Ability to recruit and retain a strong team of consultants, as well as resource planning and management. Previous experience in People Leadership, which will include, amongst other things, supporting employees' personal growth through day-to-day role and opportunities for stretch. Demonstrable experience of customer accountability and successful deliveries Provide thought leadership through the development of case studies, blogs, and webinars. Able to demonstrate a learning speed to allow you to onboard quickly into a client account and demonstrate understanding of key products (I.e. our Learning, Agility, and Tooling offerings). Lived experience of demonstrating and articulating account status. Stakeholder Management experience at the Exec and senior level. Capacity to identify, manage, and mitigate account risks where necessary. Ability to co-facilitate workshops, reviews, and other collaboration events. Represent and enhance the Cprime brand on engagements with our clients. Credible commercial acumen to identify and explore potential follow-on work. Build and develop the creation of a portfolio strategy - with a holistic approach, have a voice about sales targets, new client targets, areas of differentiation, etc. Support pre-sales activities across current and new logos. We all have our part to play: We're committed to our vision and demonstrate behaviours which are in line with our core values. We ensure that all aspects of our work are delivered with a customer focus to all internal and external users in line with our internal/external service offer. We uphold our commitment to inclusion, equality and diversity. We're aware of our personal responsibilities regarding health and safety, and ensure that our Health & Safety policies are adhered to in all aspects of our work. We treat all data with respect, ensuring we only use it for the correct purpose and that it is handled safely and securely. We promote and achieve Value for Money (VfM) within our areas and across the organisation. This job description is intended to give the post holder an appreciation of the role envisaged and the range of duties and responsibilities to be undertaken. It does not attempt to detail every activity. Specific tasks and objectives will be agreed with the post holder at regular intervals. The post holder will be required at all times to perform any other reasonable task, as requested by the Line Manager, in order to meet the operational needs of the business.
Mar 04, 2026
Full time
Who is Cprime? Our mission is to enable our clients to turn ideas into action faster. Our globally diverse team transforms businesses with consulting, managed services, software, and custom solutions that keep us engaged with clients for true lifetime value. We are curious, passionate, motivated about taking action, and thrive on change. At Cprime, you're encouraged to grow and stretch your skills to build creative, outside-of-the-box solutions. We continuously challenge each other to work smarter and adapt to new ideas. Our Cprimers are given the flexibility to work, opportunities to collaborate, and have fun along the way. The business is growing rapidly, and so the opportunities for personal development are huge. As an Engagement Director, a summary of your role involves: Leading a team, in managing and growing a portfolio of projects/customers and you will be passionate about defining and developing solutions that meet customer challenges and understand the commercial balance required to deliver these solutions between top and bottom-line growth. Drive high customer engagement and be comfortable with balancing multiple competing demands whilst leading and developing a diverse and highly talented team and promoting and inspiring our core values right across the delivery team. Key participant in leading and delivering time-pressure bids, including pricing and customer presentations. Having high commercial awareness and the ability to manage, report, and analyse GP, EBITDA, and project margins for your customers. Proven ability to attain and retain customers with high satisfaction levels. We want our people and our customers to be proud of the services we provide, and you have a key part to play in this. Outcomes Sought: Customer Delivery You will have full accountability for the delivery of end-to-end customer engagements, ensuring our customers are at the heart of everything we do, understanding their ways of working, and successfully delivering for them, with full accountability for enterprise and mid-market segments of high complexity. A requirement to spend a considerable amount of time engaged in Customer forums (e.g., Steering Groups, etc.) and travel to Customer sites from time to time, and be accountable for the customer satisfaction scores and feedback. Commercial Growth You will work closely with Sales colleagues to build and support compelling proposals and customer offerings, which will enable and support our continued growth ambition for Cprime and deliver profitable outcomes. You will have your own P&L per customer and be accountable for that. You will take ownership of the monthly and quarterly forecasting of team costs and project revenues, reviewing actual performance against forecast, understanding gaps, and putting corrective measures in place, as appropriate and for achieving GP targets. Identifying new key stakeholders of interest and making an introduction to the Sales team when a need is identified. Oversee and support the Engagement Manager, ensuring the accuracy of Associates' Timesheets and approving as needed. Utilising the internal bench prior to Associates to ensure the most cost-effective approach is utilised. People Leadership You will help lead a team of diverse professionals across Functional and Technical teams located globally. You will ensure that we continue to have world-class levels of engagement and that we are ensuring that our teams deliver excellently through the use of our methodologies and accelerators, and are suitably skilled. Lead the team in identifying areas for improvement and implementing solutions to enhance productivity, quality, and team morale. Mentor and coach junior colleagues to develop their knowledge within the Delivery space. Where applicable, provide effective line management to your direct reports. Delivery Management Successfully manage Customer Satisfaction, internal Employee Engagement and account Profitability, whilst overseeing deliverables for the customer in full. Supporting Cprime with the necessary mechanisms and processes to enable new service lines to be sold. Create the deliverables as part of the Statement of Works independently for review as part of internal governance, considering risks and ensuring the contractual commitments are deliverable within the quoted price.' Ensure that all contractual deliverables are met on time. Oversee the creation and collection of the client measures to demonstrate that Cprime is delivering value. Be seen by clients as the dedicated point of contact/escalation to the client. Oversee the successful onboarding of associates to the engagement and undertake the day-to-day activities with the client and the associates. Oversee the creation of the Associate Requests and Delivery Records. Oversee the internal CRM Systems and raise associate and contract requests. What you'll bring: We'll expect you to be part of the team and deliver your service in line with our values. Human: thoughtful, intentional, ethical, ingenious. Curious: open-minded, questioning, inquisitive. Collaborative: adaptable, humble, self-aware, transparent. Performance driven: client-focused, leadership, outcomes, results. Pioneering: trailblazing, risk-taking, up for a challenge. Bold: confident, courageous, decisive, direct. The must haves: Strong stakeholder management and communication skills will be required to forge relationships with other Engagement Directors and the Sales team, as examples. With the addition of working closely with global teams across the US, India, Ukraine, and more. Ability to recruit and retain a strong team of consultants, as well as resource planning and management. Previous experience in People Leadership, which will include, amongst other things, supporting employees' personal growth through day-to-day role and opportunities for stretch. Demonstrable experience of customer accountability and successful deliveries Provide thought leadership through the development of case studies, blogs, and webinars. Able to demonstrate a learning speed to allow you to onboard quickly into a client account and demonstrate understanding of key products (I.e. our Learning, Agility, and Tooling offerings). Lived experience of demonstrating and articulating account status. Stakeholder Management experience at the Exec and senior level. Capacity to identify, manage, and mitigate account risks where necessary. Ability to co-facilitate workshops, reviews, and other collaboration events. Represent and enhance the Cprime brand on engagements with our clients. Credible commercial acumen to identify and explore potential follow-on work. Build and develop the creation of a portfolio strategy - with a holistic approach, have a voice about sales targets, new client targets, areas of differentiation, etc. Support pre-sales activities across current and new logos. We all have our part to play: We're committed to our vision and demonstrate behaviours which are in line with our core values. We ensure that all aspects of our work are delivered with a customer focus to all internal and external users in line with our internal/external service offer. We uphold our commitment to inclusion, equality and diversity. We're aware of our personal responsibilities regarding health and safety, and ensure that our Health & Safety policies are adhered to in all aspects of our work. We treat all data with respect, ensuring we only use it for the correct purpose and that it is handled safely and securely. We promote and achieve Value for Money (VfM) within our areas and across the organisation. This job description is intended to give the post holder an appreciation of the role envisaged and the range of duties and responsibilities to be undertaken. It does not attempt to detail every activity. Specific tasks and objectives will be agreed with the post holder at regular intervals. The post holder will be required at all times to perform any other reasonable task, as requested by the Line Manager, in order to meet the operational needs of the business.
Senior Analytics Consultant
Hearst Communications, Inc.
iCrossing offers a range of employee benefits including flexible working, life assurance, a monthly wellbeing allowance, charity and study days, enhanced parental pay, and much more. Where we work iCrossing has a global presence, but this role is UK-based. You must have the Right to Work in the UK as unfortunately we are currently unable to sponsor those who require a visa. Diversity & Belonging We believe that diversity strengthens and enriches who we are, and it is important to us that our workplace is somewhere our people feel they belong and reflects every aspect of our diverse nation. Our ambition is for everyone to have an equal opportunity to succeed. Currently those from ethnic minority backgrounds are under-represented at iCrossing and we are keen to broaden our socio-economic diversity. We therefore encourage and welcome applications from Black, Asian, ethnic minority and lower socio-economic backgrounds. All disabled applicants who meet the minimum requirements of the job as set out in the job description and person specification will be guaranteed an interview if requesting to be considered under this scheme. If there's anything we can do to make our interview process or working environment more inclusive and to meet your particular needs, please let us know. We want to ensure our recruitment process is fair to all and attracts diverse and talented candidates. To help track our progress, we monitor the diversity of our candidates. To do this we need your help in filling out ashort voluntary survey . If you'd rather not answer a question, you can select "prefer not to say". Any information shared in this survey is confidential and will only be visible to the People Team. Thank you in advance for taking part. Responsibilities What you'll do Use web analytics tools to understand user journey challenges and provide recommendations to deliver business value Build a deep understanding of business objectives so that you can create comprehensive measurement plans Use SQL to extract, transform and load data from a data warehouse Design and create dashboards to report on marketing performance or website objectives Debug and validate marketing and analytics tags within a tag manager. Where appropriate implement/fix these tags to improve data quality Perform regular health checks Identify strategic opportunities through evaluation of our clients' programs of work To be an ambassador of iCrossing and its values You may be required to undertake such further duties as your skills, qualifications and experience allow and/or as may be assigned to you from time to time Qualifications We want to see your drive and enthusiasm for Data & Analytics. In addition to this, we're looking for someone who has/is: Non-technical skills: Creative problem-solving: the answers won't jump into your lap, so you engage your creativity to find them. Rigorous analytical skills: you stretch a concept until it breaks, then put the parts back together in the very best way Strategic thinking: you focus obsessively on business aims Exemplary communication: you find simple ways to describe complex ideas, inspiring others to take action Stakeholder and time management: you remain in control and create a successful way of balancing demanding clients with colleague collaboration Self-motivator: you enjoy designing your own road map to the team goal As a Senior Consultant, knowledge/experience in the following tools is key: Web Analytics Tools: Google Analytics, Adobe Analytics, PiwikPro Cloud Warehousing: Google Cloud, Azure, Amazon Web Services SQL:Ability to query, design and optimise tables ideally within a cloud warehousing tool Additionally, experience in the following is beneficial: Python and R: Leverage Python/R to develop advanced analytics use cases (Causal Impact, Media Mix Modelling, Forecasting) Job Info Job Identification Job Category Marketing and Creative Services Posting Date 02/23/2026, 09:11 AM Job Schedule Full time Locations 30 Panton Street, LONDON, LONDON, SW1Y 4AJ, GB The Projects, 8-9 Ship St, Brighton, East Sussex, BN1 1AD, GB
Feb 28, 2026
Full time
iCrossing offers a range of employee benefits including flexible working, life assurance, a monthly wellbeing allowance, charity and study days, enhanced parental pay, and much more. Where we work iCrossing has a global presence, but this role is UK-based. You must have the Right to Work in the UK as unfortunately we are currently unable to sponsor those who require a visa. Diversity & Belonging We believe that diversity strengthens and enriches who we are, and it is important to us that our workplace is somewhere our people feel they belong and reflects every aspect of our diverse nation. Our ambition is for everyone to have an equal opportunity to succeed. Currently those from ethnic minority backgrounds are under-represented at iCrossing and we are keen to broaden our socio-economic diversity. We therefore encourage and welcome applications from Black, Asian, ethnic minority and lower socio-economic backgrounds. All disabled applicants who meet the minimum requirements of the job as set out in the job description and person specification will be guaranteed an interview if requesting to be considered under this scheme. If there's anything we can do to make our interview process or working environment more inclusive and to meet your particular needs, please let us know. We want to ensure our recruitment process is fair to all and attracts diverse and talented candidates. To help track our progress, we monitor the diversity of our candidates. To do this we need your help in filling out ashort voluntary survey . If you'd rather not answer a question, you can select "prefer not to say". Any information shared in this survey is confidential and will only be visible to the People Team. Thank you in advance for taking part. Responsibilities What you'll do Use web analytics tools to understand user journey challenges and provide recommendations to deliver business value Build a deep understanding of business objectives so that you can create comprehensive measurement plans Use SQL to extract, transform and load data from a data warehouse Design and create dashboards to report on marketing performance or website objectives Debug and validate marketing and analytics tags within a tag manager. Where appropriate implement/fix these tags to improve data quality Perform regular health checks Identify strategic opportunities through evaluation of our clients' programs of work To be an ambassador of iCrossing and its values You may be required to undertake such further duties as your skills, qualifications and experience allow and/or as may be assigned to you from time to time Qualifications We want to see your drive and enthusiasm for Data & Analytics. In addition to this, we're looking for someone who has/is: Non-technical skills: Creative problem-solving: the answers won't jump into your lap, so you engage your creativity to find them. Rigorous analytical skills: you stretch a concept until it breaks, then put the parts back together in the very best way Strategic thinking: you focus obsessively on business aims Exemplary communication: you find simple ways to describe complex ideas, inspiring others to take action Stakeholder and time management: you remain in control and create a successful way of balancing demanding clients with colleague collaboration Self-motivator: you enjoy designing your own road map to the team goal As a Senior Consultant, knowledge/experience in the following tools is key: Web Analytics Tools: Google Analytics, Adobe Analytics, PiwikPro Cloud Warehousing: Google Cloud, Azure, Amazon Web Services SQL:Ability to query, design and optimise tables ideally within a cloud warehousing tool Additionally, experience in the following is beneficial: Python and R: Leverage Python/R to develop advanced analytics use cases (Causal Impact, Media Mix Modelling, Forecasting) Job Info Job Identification Job Category Marketing and Creative Services Posting Date 02/23/2026, 09:11 AM Job Schedule Full time Locations 30 Panton Street, LONDON, LONDON, SW1Y 4AJ, GB The Projects, 8-9 Ship St, Brighton, East Sussex, BN1 1AD, GB
Talent Acquisition Partner
Airwallex
About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero to one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the team The People & Talent team at Airwallex is dedicated to attracting and developing the brightest and most ambitious minds to drive our company forward. We are a global, vibrant, and dynamic team with a focus on creating a positive and inclusive work environment that fosters growth and innovation. Through innovative programs, strategic People & Talent initiatives, and a deep understanding of our organisation's needs, we cultivate a collaborative and engaging environment that fuels Airwallex's continued growth and success. The Talent Acquisition team at Airwallex plays a pivotal role in shaping the company's future by sourcing and recruiting the brightest and most ambitious minds to drive our company forward. We collaborate with hiring managers and leadership teams to understand business needs and proactively find the right individuals who will contribute to our success. As trusted advisors, our team is passionate about building strong relationships with candidates and delivering a seamless recruiting experience that reflects Airwallex's operating principles, dynamic culture, and global ambitions. What You'll Do Airwallex is scaling our key corporate functions globally, and we're looking for an exceptional Talent Acquisition Partner to take our hiring across Sales, Legal, Risk, Compliance, Finance, Operations, Strategy, and Marketing to the next level. You'll partner closely with senior business leaders (e.g., General Manager, CFO, VP of Commercial, General Counsel, Chief Risk Officer, and other functional executives) to shape talent strategy, pilot bold new approaches, and build the world class teams powering Airwallex's next stage of growth. Responsibilities: Partner with executives: Work closely with senior leaders to define hiring needs, align on priorities, and shape go to market and corporate talent strategies. Attract top talent: Design and execute innovative sourcing strategies to engage exceptional corporate talent, including niche and senior level roles. Own end to end recruiting: Lead the full hiring process, from outreach to offer, while delivering an exceptional candidate and stakeholder experience. Drive decisions with data: Use recruiting metrics and market insights to influence decisions, improve efficiency, and uphold a high hiring bar. Champion excellence: Ensure interviewer calibration, promote best practices, and strengthen Airwallex's employer brand to attract diverse, high quality talent. Hire across markets: Manage recruitment across multiple European markets, adapting strategies to regional nuances and talent pools. Who you are We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: Experienced recruiter: 7+ years of full cycle recruiting, including 2+ years in house, with deep expertise in go to market and corporate hiring. Proven talent partner: Successful track record hiring top talent across Sales, Legal, Risk, Compliance, Finance, Operations, Strategy, and Marketing, from entry to Director levels. Influential collaborator: Skilled at partnering with and influencing senior business leaders to align on hiring strategies and decisions. High performance driver: Thrives in fast paced, scaling environments while delivering results with accuracy and attention to detail. Team builder & innovator: Creative and resourceful, passionate about building high performing teams and elevating hiring practices. Preferred Qualifications A Bachelor's degree. Professional experience in or working within fast pace technology or Fintech industry. Experience hiring in multiple counties in EMEA. Specific experience with the Israeli market would also be a plus. Applicant Safety Policy: Fraud and Third Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from email address. Please apply only through or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
Feb 28, 2026
Full time
About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero to one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the team The People & Talent team at Airwallex is dedicated to attracting and developing the brightest and most ambitious minds to drive our company forward. We are a global, vibrant, and dynamic team with a focus on creating a positive and inclusive work environment that fosters growth and innovation. Through innovative programs, strategic People & Talent initiatives, and a deep understanding of our organisation's needs, we cultivate a collaborative and engaging environment that fuels Airwallex's continued growth and success. The Talent Acquisition team at Airwallex plays a pivotal role in shaping the company's future by sourcing and recruiting the brightest and most ambitious minds to drive our company forward. We collaborate with hiring managers and leadership teams to understand business needs and proactively find the right individuals who will contribute to our success. As trusted advisors, our team is passionate about building strong relationships with candidates and delivering a seamless recruiting experience that reflects Airwallex's operating principles, dynamic culture, and global ambitions. What You'll Do Airwallex is scaling our key corporate functions globally, and we're looking for an exceptional Talent Acquisition Partner to take our hiring across Sales, Legal, Risk, Compliance, Finance, Operations, Strategy, and Marketing to the next level. You'll partner closely with senior business leaders (e.g., General Manager, CFO, VP of Commercial, General Counsel, Chief Risk Officer, and other functional executives) to shape talent strategy, pilot bold new approaches, and build the world class teams powering Airwallex's next stage of growth. Responsibilities: Partner with executives: Work closely with senior leaders to define hiring needs, align on priorities, and shape go to market and corporate talent strategies. Attract top talent: Design and execute innovative sourcing strategies to engage exceptional corporate talent, including niche and senior level roles. Own end to end recruiting: Lead the full hiring process, from outreach to offer, while delivering an exceptional candidate and stakeholder experience. Drive decisions with data: Use recruiting metrics and market insights to influence decisions, improve efficiency, and uphold a high hiring bar. Champion excellence: Ensure interviewer calibration, promote best practices, and strengthen Airwallex's employer brand to attract diverse, high quality talent. Hire across markets: Manage recruitment across multiple European markets, adapting strategies to regional nuances and talent pools. Who you are We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: Experienced recruiter: 7+ years of full cycle recruiting, including 2+ years in house, with deep expertise in go to market and corporate hiring. Proven talent partner: Successful track record hiring top talent across Sales, Legal, Risk, Compliance, Finance, Operations, Strategy, and Marketing, from entry to Director levels. Influential collaborator: Skilled at partnering with and influencing senior business leaders to align on hiring strategies and decisions. High performance driver: Thrives in fast paced, scaling environments while delivering results with accuracy and attention to detail. Team builder & innovator: Creative and resourceful, passionate about building high performing teams and elevating hiring practices. Preferred Qualifications A Bachelor's degree. Professional experience in or working within fast pace technology or Fintech industry. Experience hiring in multiple counties in EMEA. Specific experience with the Israeli market would also be a plus. Applicant Safety Policy: Fraud and Third Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from email address. Please apply only through or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
Talent Acquisition Partner, Technology
Airwallex
About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder like energy who want real impact, accelerated learning, and true ownership. You bring strong role related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero to one ideas into real products, and you "get stuff done" end to end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the team Our Talent Acquisition team shapes Airwallex's future by finding and engaging top talent worldwide. We partner closely with hiring managers and leaders to understand business needs, deliver exceptional candidate experiences, and build high performing teams that reflect our dynamic culture and operating principles. What you'll do Airwallex is growing rapidly, and we're looking for a seasoned Technical Talent Acquisition Partner to help us scale our engineering teams in Europe. You'll own the full recruitment lifecycle, from sourcing and stakeholder alignment to offers, and act as a trusted advisor to senior leaders. This is a hands on, high impact role where your work directly shapes the future of our business. This role is based in London. Responsibilities: Partner with executives: Work closely with senior leaders to define hiring needs, align on priorities, and shape engineering talent strategies. Attract top talent: Design and execute innovative sourcing strategies to engage exceptional technical talent, including niche and senior level roles. Own end to end recruiting: Lead the full hiring process, from outreach to offer, while delivering an exceptional candidate and stakeholder experience. Drive decisions with data: Use recruiting metrics and market insights to influence decisions, improve efficiency, and uphold a high hiring bar. Champion excellence: Ensure interviewer calibration, promote best practices, and strengthen Airwallex's employer brand to attract diverse, high quality talent. Who you are Experienced recruiter: 7+ years of full cycle recruiting, including 2+ years in house, with deep expertise in engineering hiring. Proven talent partner: Successful track record hiring top engineering talent across all levels, from entry to Director roles. Influential collaborator: Skilled at partnering with and influencing senior engineering leaders to align on hiring strategies and decisions. High performance driver: Thrives in fast paced, scaling environments while delivering results with accuracy and attention to detail. Team builder & innovator: Creative and resourceful, passionate about building high performing engineering teams and elevating hiring practices. Applicant Safety Policy: Fraud and Third-Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from email address. Please apply only through or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
Feb 28, 2026
Full time
About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder like energy who want real impact, accelerated learning, and true ownership. You bring strong role related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero to one ideas into real products, and you "get stuff done" end to end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the team Our Talent Acquisition team shapes Airwallex's future by finding and engaging top talent worldwide. We partner closely with hiring managers and leaders to understand business needs, deliver exceptional candidate experiences, and build high performing teams that reflect our dynamic culture and operating principles. What you'll do Airwallex is growing rapidly, and we're looking for a seasoned Technical Talent Acquisition Partner to help us scale our engineering teams in Europe. You'll own the full recruitment lifecycle, from sourcing and stakeholder alignment to offers, and act as a trusted advisor to senior leaders. This is a hands on, high impact role where your work directly shapes the future of our business. This role is based in London. Responsibilities: Partner with executives: Work closely with senior leaders to define hiring needs, align on priorities, and shape engineering talent strategies. Attract top talent: Design and execute innovative sourcing strategies to engage exceptional technical talent, including niche and senior level roles. Own end to end recruiting: Lead the full hiring process, from outreach to offer, while delivering an exceptional candidate and stakeholder experience. Drive decisions with data: Use recruiting metrics and market insights to influence decisions, improve efficiency, and uphold a high hiring bar. Champion excellence: Ensure interviewer calibration, promote best practices, and strengthen Airwallex's employer brand to attract diverse, high quality talent. Who you are Experienced recruiter: 7+ years of full cycle recruiting, including 2+ years in house, with deep expertise in engineering hiring. Proven talent partner: Successful track record hiring top engineering talent across all levels, from entry to Director roles. Influential collaborator: Skilled at partnering with and influencing senior engineering leaders to align on hiring strategies and decisions. High performance driver: Thrives in fast paced, scaling environments while delivering results with accuracy and attention to detail. Team builder & innovator: Creative and resourceful, passionate about building high performing engineering teams and elevating hiring practices. Applicant Safety Policy: Fraud and Third-Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from email address. Please apply only through or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
Customer Success Manager
Airwallex
About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero to one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the team Airwallex is revolutionizing global banking, and the EMEA Self-Serve team is key to driving growth and retention of our growing long tail of customers. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers. Success in this role means that the EMEA self-serve book is able to deliver against its commercial growth ambition in the current fiscal year and we are building the scalable, data and AI centric motions to deliver sustainable growth for the future. You will work as part of a lean, data-driven, highly cross functional world-class team. Our product offering works across 3 pillars, Collect, Manage & Spend. This includes, but is not limited to, payments, global bank accounts, company & employee cards, expense management, online payments/payment gateway & API integrations. What you'll do As an Airwallex Customer Success Manager, your focus is to identify opportunities for product utilisation and provide the day-to-day support that enables our customers to operate and grow. These customer relationships will be based on a deep understanding of their business and Airwallex's product suite to meet the goals of both parties. This is a great opportunity to work cross-functionally, engaging with many teams across the Airwallex org including sales, product, engineering, marketing, finance, and strategy. This role will predominantly focus on upselling, cross-selling & building multi-stakeholder relationships with our clients. Responsibilities: Proactively engage in existing customer new pipeline generation activities such as targeted outreach campaigns, discovery calls, and strategic growth marketing initiatives (e.g., promotional offers) to identify new revenue opportunities and drive customer growth. Promote the advantages of using the Airwallex platform and ensure our customer base is utilising it in the most effective way and identify potential churning customers and potential interventions Educate and drive engagement of our Self-Serve portfolio to use the full range of Airwallex products through lifecycle marketing campaigns, ideating and co-creating potential triggers and offers with marketing and strategy support Advocate for your customer and represent their voice inside of Airwallex Leverage insights from customer support interactions and product usage data to proactively identify opportunities for upselling and cross-selling Airwallex products and features. Be a close point of contact for solving customer issues, in tandem with the Customer Support and Operations teams Who you are We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: 2+ years' experience in a customer support or account management role, preferably with a fast-growing tech startup or financial services business Strong verbal and written communication skills in English Demonstrated experience in building customer loyalty and driving increased product adoption with strong track record of hitting KPIs/Targets A strong ability to thrive in a fast-paced, dynamic environment is essential, and previous experience with a high-growth or globally distributed startup is highly beneficial Bachelor's degree or equivalent Proactive, self starter and independent to manage and prioritise own book of business Preferred qualifications: Experience with Salesforce, Zendesk, Looker & Outreach is highly regarded Applicant Safety Policy: Fraud and Third-Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from email address. Please apply only through or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
Feb 28, 2026
Full time
About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero to one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the team Airwallex is revolutionizing global banking, and the EMEA Self-Serve team is key to driving growth and retention of our growing long tail of customers. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers. Success in this role means that the EMEA self-serve book is able to deliver against its commercial growth ambition in the current fiscal year and we are building the scalable, data and AI centric motions to deliver sustainable growth for the future. You will work as part of a lean, data-driven, highly cross functional world-class team. Our product offering works across 3 pillars, Collect, Manage & Spend. This includes, but is not limited to, payments, global bank accounts, company & employee cards, expense management, online payments/payment gateway & API integrations. What you'll do As an Airwallex Customer Success Manager, your focus is to identify opportunities for product utilisation and provide the day-to-day support that enables our customers to operate and grow. These customer relationships will be based on a deep understanding of their business and Airwallex's product suite to meet the goals of both parties. This is a great opportunity to work cross-functionally, engaging with many teams across the Airwallex org including sales, product, engineering, marketing, finance, and strategy. This role will predominantly focus on upselling, cross-selling & building multi-stakeholder relationships with our clients. Responsibilities: Proactively engage in existing customer new pipeline generation activities such as targeted outreach campaigns, discovery calls, and strategic growth marketing initiatives (e.g., promotional offers) to identify new revenue opportunities and drive customer growth. Promote the advantages of using the Airwallex platform and ensure our customer base is utilising it in the most effective way and identify potential churning customers and potential interventions Educate and drive engagement of our Self-Serve portfolio to use the full range of Airwallex products through lifecycle marketing campaigns, ideating and co-creating potential triggers and offers with marketing and strategy support Advocate for your customer and represent their voice inside of Airwallex Leverage insights from customer support interactions and product usage data to proactively identify opportunities for upselling and cross-selling Airwallex products and features. Be a close point of contact for solving customer issues, in tandem with the Customer Support and Operations teams Who you are We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: 2+ years' experience in a customer support or account management role, preferably with a fast-growing tech startup or financial services business Strong verbal and written communication skills in English Demonstrated experience in building customer loyalty and driving increased product adoption with strong track record of hitting KPIs/Targets A strong ability to thrive in a fast-paced, dynamic environment is essential, and previous experience with a high-growth or globally distributed startup is highly beneficial Bachelor's degree or equivalent Proactive, self starter and independent to manage and prioritise own book of business Preferred qualifications: Experience with Salesforce, Zendesk, Looker & Outreach is highly regarded Applicant Safety Policy: Fraud and Third-Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from email address. Please apply only through or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
Senior Product Manager, Subscriptions (relocate to HK/SG)
P2P
Our Product Management team drives product initiatives from inception through execution, makes impacts and launches products/features across our global footprint. We collaborate closely with engineers, designers, analysts, marketers, and other cross functional team members to ship remarkable features and products. Our Subscriptions team is focused on expanding recurring revenue streams and improving customer lifetime value by designing and launching compelling membership models, benefits, and payment experiences across our product ecosystem. We are looking for Product Managers to drive product initiatives from inception through execution. This is a unique opportunity for someone with vision to architect and manage an industry changing platform. You will be able to drive impact and launch products/features across our global footprint. You will collaborate closely with engineers, designers, analysts, marketers, and other cross functional team members to ship remarkable features and products. Job Responsibilities Own the end-to-end strategy, P&L, and success metrics for all subscription and membership offerings. Define, execute, and analyze A/B tests across pricing, feature gating, trial periods, and payment flows to continually improve conversion and retention metrics. Create and maintain the team's roadmap, milestones, and dependencies with strategic priorities in mind. Design, test, and launch new tiered subscription models, promotional offers, and loyalty programs to drive enrollment and reduce churn. Analyze subscription performance data to identify growth opportunities and inform roadmap prioritization. Define features, write product specifications, facilitate user studies, manage the backlog, and ultimately ship products/features in a timely manner. Repeat: Create and maintain the team's roadmap, milestones, and dependencies with strategic priorities in mind. Job Requirements Proven ability to manage subscription economics, including defining KPIs like LTV:CAC and measuring the impact of pricing and feature changes. Strong technical understanding of payment gateways, recurring billing platforms (e.g., Stripe, Zuora), and integration requirements. A data informed work style, viewed through a compassionate lens of the user. A passion for building delightful customer facing products and experiences. Experience shipping and iterating on successful Software or Financial products at scale. The ability to collaborate well with designers, engineers, QA, Marketing, compliance, growth. Bachelor's degree or equivalent experience. With domain knowledge in the subscription economy, loyalty programs, or direct experience managing products with a significant recurring revenue component are preferred. Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team. Transformational and proactive working environment. Elevate employees to find thoughtful and innovative solutions. Growth from within. We help to develop new skill sets that would impact the shaping of your personal and professional growth. Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another. One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. Are you ready to kickstart your future with us? Benefits Competitive salary Medical insurance package with extended coverage to dependents Attractive annual leave entitlement including: birthday, work anniversary Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope. Work Perks: visa card provided upon joining Our benefits packages vary depending on region requirements, you can learn more from our talent acquisition team. About Founded in 2016, serves more than 80 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet . Built on a foundation of security, privacy, and compliance, is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem. Learn more at . is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team. Personal data provided by applicants will be used for recruitment purposes only. Please note that only shortlisted candidates will be contacted.
Feb 28, 2026
Full time
Our Product Management team drives product initiatives from inception through execution, makes impacts and launches products/features across our global footprint. We collaborate closely with engineers, designers, analysts, marketers, and other cross functional team members to ship remarkable features and products. Our Subscriptions team is focused on expanding recurring revenue streams and improving customer lifetime value by designing and launching compelling membership models, benefits, and payment experiences across our product ecosystem. We are looking for Product Managers to drive product initiatives from inception through execution. This is a unique opportunity for someone with vision to architect and manage an industry changing platform. You will be able to drive impact and launch products/features across our global footprint. You will collaborate closely with engineers, designers, analysts, marketers, and other cross functional team members to ship remarkable features and products. Job Responsibilities Own the end-to-end strategy, P&L, and success metrics for all subscription and membership offerings. Define, execute, and analyze A/B tests across pricing, feature gating, trial periods, and payment flows to continually improve conversion and retention metrics. Create and maintain the team's roadmap, milestones, and dependencies with strategic priorities in mind. Design, test, and launch new tiered subscription models, promotional offers, and loyalty programs to drive enrollment and reduce churn. Analyze subscription performance data to identify growth opportunities and inform roadmap prioritization. Define features, write product specifications, facilitate user studies, manage the backlog, and ultimately ship products/features in a timely manner. Repeat: Create and maintain the team's roadmap, milestones, and dependencies with strategic priorities in mind. Job Requirements Proven ability to manage subscription economics, including defining KPIs like LTV:CAC and measuring the impact of pricing and feature changes. Strong technical understanding of payment gateways, recurring billing platforms (e.g., Stripe, Zuora), and integration requirements. A data informed work style, viewed through a compassionate lens of the user. A passion for building delightful customer facing products and experiences. Experience shipping and iterating on successful Software or Financial products at scale. The ability to collaborate well with designers, engineers, QA, Marketing, compliance, growth. Bachelor's degree or equivalent experience. With domain knowledge in the subscription economy, loyalty programs, or direct experience managing products with a significant recurring revenue component are preferred. Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team. Transformational and proactive working environment. Elevate employees to find thoughtful and innovative solutions. Growth from within. We help to develop new skill sets that would impact the shaping of your personal and professional growth. Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another. One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. Are you ready to kickstart your future with us? Benefits Competitive salary Medical insurance package with extended coverage to dependents Attractive annual leave entitlement including: birthday, work anniversary Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope. Work Perks: visa card provided upon joining Our benefits packages vary depending on region requirements, you can learn more from our talent acquisition team. About Founded in 2016, serves more than 80 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet . Built on a foundation of security, privacy, and compliance, is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem. Learn more at . is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team. Personal data provided by applicants will be used for recruitment purposes only. Please note that only shortlisted candidates will be contacted.
Associate Product Manager Program
Picnic Technologies
Forget everything you know about grocery shopping. At Picnic, we're revolutionizing an entire industry with our sustainable, online supermarket. We're growing at an incredible pace, driven by a team of creative, tech-savvy, and ambitious people. To fuel our next wave of innovation, we're launching our Associate Product Manager (APM) Program. This isn't your average entry-level job. This is a launchpad for the next generation of product leaders. We're looking for brilliant, entrepreneurial minds to join us on a mission to build the best milkman on earth. Are you ready to take a seat at the table and build products that millions of people will use every day? The Program The Picnic APM Program is an immersive 18 months experience across our consumer products, designed to turn talented graduates and early-career professionals into world-class product managers. From day one, you'll be in the driver's seat, owning critical projects and shipping features that have an immediate impact. Your Journey Foundations & rotations: Your first year is dedicated to building a strong foundation, working closely with a lead Product Manager on a core product. You will learn the tricks of the trade, focusing on everything ranging from user research and analysis to technical implementation. After the first year, you'll broaden your expertise with a six-month rotation in another consumer-facing team. Focus on the consumer experience: You'll dive deep into the heart of our products. Your rotations will be within consumer teams, where you could be shaping the future of our Store app, innovating on our personalization platform, refining search and ranking algorithms, or optimizing our payment systems. Dedicated mentorship: Learn from the best. You'll be paired with a senior product leader who will act as your mentor, guiding your development, challenging your thinking, and helping you navigate your career path. Continuous learning: Your program kicks off with 2 days in our operations to see firsthand how we deliver to our customers. Next is meeting your team. From day one, you'll own projects and ship features, supported by a continuous curriculum of trainings, workshops, and skill-building sessions. Global perspective: During the program, you'll travel to one of our international hubs. You'll meet with local teams, conduct user research, and dive deep into how technology and customer needs differ across markets, bringing back insights to shape our global product strategy. Launch your career: The APM Program is just the beginning. Upon graduation, we'll work with you to find the perfect product team where you can continue to grow and make a long term impact as a Product Manager at Picnic. Your superpowers We're looking for future leaders who are hungry to learn, eager to build, and passionate about our mission. You don't need years of product management experience, but you do need to show us you have the raw talent and drive to succeed. Master's graduate, or have up to three years of professional experience, with a background in Computer Science, Engineering, or a related field. Builder at heart. You've taken initiative and created something from scratch-whether that's a side project, a new club, or your own startup. Natural curiosity and empathy for users. You want to understand, are always asking "why", and think about how to make things better. Go-getter personality. You're biased toward action and constantly pushing toward clarity and delivery. EU citizenship or valid visa to work in the EU Note: This is not a one-time hire. We're hiring for this role throughout the year as part of our ongoing growth and expansion. Why Picnic? Invent the future: We're not just improving an industry; we're rebuilding it from scratch. You'll work on challenges no one has solved before. Hands on from day one: We believe in doing, not just theorizing. You'll get your hands dirty, build real things, and see your impact immediately. Learn by doing, together: We do, we fail, we learn. You'll work side by side with top notch colleagues who will challenge and support you every day. A sustainable mission: Join a company committed to making the world a better place, one electric vehicle at a time. Have fun along the way: We celebrate our successes with legendary parties, team events, and free daily lunches. Ready to build the future with us? Apply now and tell us what you would build first. Picnic Perks Fresh Lunch, coffee, and snacks Our offices are equipped with fully fledged coffee bars and a kitchen and chefs. They prepare delicious fresh and warm lunches every day so you can keep your energy up. We have a partnership with CZ (a health insurance provider). Picnic employees get a discount on CZ insurance packages between 5% and 15%. Furthermore, through our partnership with Lease a Bike, you can rent to own a new (e)bike at a discounted rate If you're moving from another country to join Picnic we make it as smooth as possible for you. We'll cover your flight costs for you and your partner and kids, your first month's rent and moving costs (up to €2000), and help you with the 30% tax ruling setup and application. You'll get ample opportunity to work on yourself at Picnic. We offer personal development through Lepaya courses, Academy trainings, and more. Interested in improving your mental wellbeing? Through OpenUp you get free access to trained psychologists and many courses. All the rest At Picnic you get 25 holidays, we cover your travel expenses and offer a pension plan. And your phone and laptop are on us, as well. A bit about us When you join Picnic, you're joining the shopping revolution, delivering groceries to millions of people across Europe, and we're growing fast. Think super fresh products and personal service, but in a modern, sustainable way. And we're the only ones in the world doing it all by ourselves. From our fully automated fulfillment centre to delivery algorithms and marketing campaigns: we do it all in house. Our team consists of 85+ nationalities and we're always looking for new talent. Ready for the ride? Recruitment Process CV screening Phone screening Online test Interviews Assessment day Closing interview Offer Commitment to equal opportunities Picnic is an equal opportunity employer-this means that all decisions regarding applications will be based on qualifications and merit. Applicants will be regarded independently of age, gender identity or expression, sexual orientation, ethnicity, skin color, civil status, religious beliefs, physical or mental disability, or any other factors protected by law. At Picnic, we celebrate and value our differences and are committed to building a safe and inclusive working environment where everyone can be themselves.
Feb 27, 2026
Full time
Forget everything you know about grocery shopping. At Picnic, we're revolutionizing an entire industry with our sustainable, online supermarket. We're growing at an incredible pace, driven by a team of creative, tech-savvy, and ambitious people. To fuel our next wave of innovation, we're launching our Associate Product Manager (APM) Program. This isn't your average entry-level job. This is a launchpad for the next generation of product leaders. We're looking for brilliant, entrepreneurial minds to join us on a mission to build the best milkman on earth. Are you ready to take a seat at the table and build products that millions of people will use every day? The Program The Picnic APM Program is an immersive 18 months experience across our consumer products, designed to turn talented graduates and early-career professionals into world-class product managers. From day one, you'll be in the driver's seat, owning critical projects and shipping features that have an immediate impact. Your Journey Foundations & rotations: Your first year is dedicated to building a strong foundation, working closely with a lead Product Manager on a core product. You will learn the tricks of the trade, focusing on everything ranging from user research and analysis to technical implementation. After the first year, you'll broaden your expertise with a six-month rotation in another consumer-facing team. Focus on the consumer experience: You'll dive deep into the heart of our products. Your rotations will be within consumer teams, where you could be shaping the future of our Store app, innovating on our personalization platform, refining search and ranking algorithms, or optimizing our payment systems. Dedicated mentorship: Learn from the best. You'll be paired with a senior product leader who will act as your mentor, guiding your development, challenging your thinking, and helping you navigate your career path. Continuous learning: Your program kicks off with 2 days in our operations to see firsthand how we deliver to our customers. Next is meeting your team. From day one, you'll own projects and ship features, supported by a continuous curriculum of trainings, workshops, and skill-building sessions. Global perspective: During the program, you'll travel to one of our international hubs. You'll meet with local teams, conduct user research, and dive deep into how technology and customer needs differ across markets, bringing back insights to shape our global product strategy. Launch your career: The APM Program is just the beginning. Upon graduation, we'll work with you to find the perfect product team where you can continue to grow and make a long term impact as a Product Manager at Picnic. Your superpowers We're looking for future leaders who are hungry to learn, eager to build, and passionate about our mission. You don't need years of product management experience, but you do need to show us you have the raw talent and drive to succeed. Master's graduate, or have up to three years of professional experience, with a background in Computer Science, Engineering, or a related field. Builder at heart. You've taken initiative and created something from scratch-whether that's a side project, a new club, or your own startup. Natural curiosity and empathy for users. You want to understand, are always asking "why", and think about how to make things better. Go-getter personality. You're biased toward action and constantly pushing toward clarity and delivery. EU citizenship or valid visa to work in the EU Note: This is not a one-time hire. We're hiring for this role throughout the year as part of our ongoing growth and expansion. Why Picnic? Invent the future: We're not just improving an industry; we're rebuilding it from scratch. You'll work on challenges no one has solved before. Hands on from day one: We believe in doing, not just theorizing. You'll get your hands dirty, build real things, and see your impact immediately. Learn by doing, together: We do, we fail, we learn. You'll work side by side with top notch colleagues who will challenge and support you every day. A sustainable mission: Join a company committed to making the world a better place, one electric vehicle at a time. Have fun along the way: We celebrate our successes with legendary parties, team events, and free daily lunches. Ready to build the future with us? Apply now and tell us what you would build first. Picnic Perks Fresh Lunch, coffee, and snacks Our offices are equipped with fully fledged coffee bars and a kitchen and chefs. They prepare delicious fresh and warm lunches every day so you can keep your energy up. We have a partnership with CZ (a health insurance provider). Picnic employees get a discount on CZ insurance packages between 5% and 15%. Furthermore, through our partnership with Lease a Bike, you can rent to own a new (e)bike at a discounted rate If you're moving from another country to join Picnic we make it as smooth as possible for you. We'll cover your flight costs for you and your partner and kids, your first month's rent and moving costs (up to €2000), and help you with the 30% tax ruling setup and application. You'll get ample opportunity to work on yourself at Picnic. We offer personal development through Lepaya courses, Academy trainings, and more. Interested in improving your mental wellbeing? Through OpenUp you get free access to trained psychologists and many courses. All the rest At Picnic you get 25 holidays, we cover your travel expenses and offer a pension plan. And your phone and laptop are on us, as well. A bit about us When you join Picnic, you're joining the shopping revolution, delivering groceries to millions of people across Europe, and we're growing fast. Think super fresh products and personal service, but in a modern, sustainable way. And we're the only ones in the world doing it all by ourselves. From our fully automated fulfillment centre to delivery algorithms and marketing campaigns: we do it all in house. Our team consists of 85+ nationalities and we're always looking for new talent. Ready for the ride? Recruitment Process CV screening Phone screening Online test Interviews Assessment day Closing interview Offer Commitment to equal opportunities Picnic is an equal opportunity employer-this means that all decisions regarding applications will be based on qualifications and merit. Applicants will be regarded independently of age, gender identity or expression, sexual orientation, ethnicity, skin color, civil status, religious beliefs, physical or mental disability, or any other factors protected by law. At Picnic, we celebrate and value our differences and are committed to building a safe and inclusive working environment where everyone can be themselves.
Director, Compliance Monitoring and Oversight
Airwallex
About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero to one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the team The Legal, Risk & Compliance (LRC) team at Airwallex is a collaborative group of legal minds and risk management experts. We're passionate about safeguarding Airwallex's operations, fostering a culture of compliance and ethical conduct, and ensuring we navigate the global financial landscape with integrity. We provide expert guidance and support to all areas of the business, proactively identifying, mitigating, and managing legal and financial risks. What you'll do As the Director of Compliance Monitoring and Oversight, you will be the global architect of Airwallex's "Second Line of Defense" assurance function. You will lead a small, high performing international team responsible for validating the effectiveness of our financial crime controls across all regions and products. While we have a robust foundation in place, this role is about taking our assurance capabilities to the next level. You will be responsible for maturing our global monitoring framework to ensure it is scalable, data driven, and aligned with the complexities of our rapidly expanding footprint. You will move beyond box ticking to provide strategic insights on control health to the Board and Senior Management, helping the business grow safely and sustainably. The role is based in London. Responsibilities Global framework strategy: Own the strategic evolution of the Compliance Monitoring and Oversight framework. You will refine our global methodology for testing, sampling, and reporting to ensure it remains best in class and responsive to new regulatory expectations Team leadership: Lead, mentor, and develop a global team of monitoring specialists. You will foster a culture of curiosity, rigor, and objective challenge Annual assurance planning: Design and execute the Annual Compliance Monitoring Plan. You will utilize a dynamic, risk based approach to prioritize testing activities across high risk products, jurisdictions, and operational processes Insight & reporting: Translate complex testing results into high impact, actionable intelligence. You will provide regular reporting to the FCC and company leadership, highlighting trends, systemic issues, and remediation progress Stakeholder partnership: Act as a strategic partner to Regional MLROs and First Line Operational leads. You will ensure that monitoring findings are constructive, clearly understood, and that remediation plans are practical and effective Data driven assurance: Drive the transition towards continuous monitoring and automated testing. You will champion the use of data analytics to identify risk trends that manual sampling might miss Regulatory readiness: Ensure the monitoring program is audit ready at all times and capable of standing up to scrutiny from top tier global regulators (e.g., FCA, AUSTRAC, NY DFS, MAS) Who you are We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: 12+ years of experience in Compliance Assurance, Internal Audit, or Regulatory Testing within the financial services or fintech sector Significant experience managing international teams, with a track record of developing senior talent (e.g., managing managers) You can see the big picture. You know how to pivot a monitoring program from a manual, transactional model to a strategic, risk based assurance model Deep understanding of testing methodologies (design effectiveness vs. operating effectiveness), sampling strategies, and root cause analysis Exceptional executive presence. You are comfortable presenting "bad news" constructively to C level executives and driving consensus on remediation Experience working across multiple regulatory jurisdictions (e.g., US, UK/EU, APAC) and understanding the nuances of differing regulatory expectations Preferred qualifications: Previous experience in a Big 4 or Internal Audit function is highly desirable Experience with SQL, Tableau, or other data visualization tools to drive continuous monitoring initiatives Relevant professional certifications (e.g., CIA, CAMS, ICA Diploma in GRC) Applicant Safety Policy: Fraud and Third-Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from email address. Please apply only through or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
Feb 27, 2026
Full time
About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero to one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the team The Legal, Risk & Compliance (LRC) team at Airwallex is a collaborative group of legal minds and risk management experts. We're passionate about safeguarding Airwallex's operations, fostering a culture of compliance and ethical conduct, and ensuring we navigate the global financial landscape with integrity. We provide expert guidance and support to all areas of the business, proactively identifying, mitigating, and managing legal and financial risks. What you'll do As the Director of Compliance Monitoring and Oversight, you will be the global architect of Airwallex's "Second Line of Defense" assurance function. You will lead a small, high performing international team responsible for validating the effectiveness of our financial crime controls across all regions and products. While we have a robust foundation in place, this role is about taking our assurance capabilities to the next level. You will be responsible for maturing our global monitoring framework to ensure it is scalable, data driven, and aligned with the complexities of our rapidly expanding footprint. You will move beyond box ticking to provide strategic insights on control health to the Board and Senior Management, helping the business grow safely and sustainably. The role is based in London. Responsibilities Global framework strategy: Own the strategic evolution of the Compliance Monitoring and Oversight framework. You will refine our global methodology for testing, sampling, and reporting to ensure it remains best in class and responsive to new regulatory expectations Team leadership: Lead, mentor, and develop a global team of monitoring specialists. You will foster a culture of curiosity, rigor, and objective challenge Annual assurance planning: Design and execute the Annual Compliance Monitoring Plan. You will utilize a dynamic, risk based approach to prioritize testing activities across high risk products, jurisdictions, and operational processes Insight & reporting: Translate complex testing results into high impact, actionable intelligence. You will provide regular reporting to the FCC and company leadership, highlighting trends, systemic issues, and remediation progress Stakeholder partnership: Act as a strategic partner to Regional MLROs and First Line Operational leads. You will ensure that monitoring findings are constructive, clearly understood, and that remediation plans are practical and effective Data driven assurance: Drive the transition towards continuous monitoring and automated testing. You will champion the use of data analytics to identify risk trends that manual sampling might miss Regulatory readiness: Ensure the monitoring program is audit ready at all times and capable of standing up to scrutiny from top tier global regulators (e.g., FCA, AUSTRAC, NY DFS, MAS) Who you are We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: 12+ years of experience in Compliance Assurance, Internal Audit, or Regulatory Testing within the financial services or fintech sector Significant experience managing international teams, with a track record of developing senior talent (e.g., managing managers) You can see the big picture. You know how to pivot a monitoring program from a manual, transactional model to a strategic, risk based assurance model Deep understanding of testing methodologies (design effectiveness vs. operating effectiveness), sampling strategies, and root cause analysis Exceptional executive presence. You are comfortable presenting "bad news" constructively to C level executives and driving consensus on remediation Experience working across multiple regulatory jurisdictions (e.g., US, UK/EU, APAC) and understanding the nuances of differing regulatory expectations Preferred qualifications: Previous experience in a Big 4 or Internal Audit function is highly desirable Experience with SQL, Tableau, or other data visualization tools to drive continuous monitoring initiatives Relevant professional certifications (e.g., CIA, CAMS, ICA Diploma in GRC) Applicant Safety Policy: Fraud and Third-Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from email address. Please apply only through or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
Human Resource Officer Job in UK 2026 (£60,000 to £80,000 Annually)
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Human Resource Officer Job in UK 2026 (£60,000 to £80,000 Annually) Human Resource Officer Job in UK 2026 (£60,000 to £80,000 Annually) An exciting opportunity is now open for an experienced Human Resource Officer to join a growing organisation in London, United Kingdom, offering an annual salary between £60,000 and £80,000. This full-time role operates on a 40-hour work week and comes with Skilled Worker visa sponsorship for qualified international applicants, making it an attractive pathway for overseas HR professionals seeking long-term career opportunities in the UK. This position is well-suited to candidates with solid HR operational experience who are passionate about people development, organisational culture, and compliance-driven workforce management within a fast-paced business environment. About Role As Human Resource Officer, you will play a central role in managing the complete employee lifecycle, from recruitment and onboarding to development, retention, and performance management. Reporting directly to the HR Manager or Director, you will help shape HR policies, oversee administrative processes, and act as a trusted advisor to both employees and leadership. You will be responsible for ensuring smooth payroll and benefits administration, maintaining accurate employee records, and supporting strategic workforce planning. The role also involves handling sensitive employee matters, promoting diversity and well-being, and ensuring full compliance with UK employment law and right-to-work regulations. This position offers international candidates the opportunity to build a professional HR career in London while contributing meaningfully to organisational growth and employee engagement. About Hiring Firm The hiring organisation operates within the UK operations sector and is actively expanding its workforce. With a strong focus on employee wellbeing, compliance, and professional development, the company is committed to creating a supportive and inclusive workplace culture. Visa sponsorship is available for suitably qualified international professionals, reflecting the organisation's openness to global talent. Responsibilities Recruit, onboard, and retain employees across multiple business functions Develop and implement HR policies aligned with organisational objectives Manage payroll coordination, pensions, benefits, and employee records Prepare job descriptions, personal specifications, and recruitment documentation Plan and deliver staff inductions, training programmes, and development workshops Advise managers and employees on employment law, policies, and procedures Monitor staff performance, attendance, and well-being Support workforce planning and long-term talent strategies Promote diversity, inclusion, and positive workplace culture Handle contracts, salary negotiations, and working conditions in collaboration with leadership Requirements Proven professional experience in Human Resources Strong understanding of UK employment law and HR best practices Excellent interpersonal and communication skills across all organisational levels Strong organisational, planning, and multitasking abilities IT proficiency, including HR systems, payroll platforms, and data management Business awareness with the ability to support operational goals through HR strategy Ability to work under pressure while managing competing priorities Cultural awareness and adaptability, particularly in diverse work environments Eligibility for UK Skilled Worker visa sponsorship This Human Resource Officer role presents a valuable opportunity for international HR professionals to advance their careers in London with competitive compensation and visa sponsorship support. If you are a motivated HR practitioner seeking a people-focused role with strategic impact in the UK, this position offers a strong platform for professional growth and long-term relocation success.
Feb 19, 2026
Full time
Human Resource Officer Job in UK 2026 (£60,000 to £80,000 Annually) Human Resource Officer Job in UK 2026 (£60,000 to £80,000 Annually) An exciting opportunity is now open for an experienced Human Resource Officer to join a growing organisation in London, United Kingdom, offering an annual salary between £60,000 and £80,000. This full-time role operates on a 40-hour work week and comes with Skilled Worker visa sponsorship for qualified international applicants, making it an attractive pathway for overseas HR professionals seeking long-term career opportunities in the UK. This position is well-suited to candidates with solid HR operational experience who are passionate about people development, organisational culture, and compliance-driven workforce management within a fast-paced business environment. About Role As Human Resource Officer, you will play a central role in managing the complete employee lifecycle, from recruitment and onboarding to development, retention, and performance management. Reporting directly to the HR Manager or Director, you will help shape HR policies, oversee administrative processes, and act as a trusted advisor to both employees and leadership. You will be responsible for ensuring smooth payroll and benefits administration, maintaining accurate employee records, and supporting strategic workforce planning. The role also involves handling sensitive employee matters, promoting diversity and well-being, and ensuring full compliance with UK employment law and right-to-work regulations. This position offers international candidates the opportunity to build a professional HR career in London while contributing meaningfully to organisational growth and employee engagement. About Hiring Firm The hiring organisation operates within the UK operations sector and is actively expanding its workforce. With a strong focus on employee wellbeing, compliance, and professional development, the company is committed to creating a supportive and inclusive workplace culture. Visa sponsorship is available for suitably qualified international professionals, reflecting the organisation's openness to global talent. Responsibilities Recruit, onboard, and retain employees across multiple business functions Develop and implement HR policies aligned with organisational objectives Manage payroll coordination, pensions, benefits, and employee records Prepare job descriptions, personal specifications, and recruitment documentation Plan and deliver staff inductions, training programmes, and development workshops Advise managers and employees on employment law, policies, and procedures Monitor staff performance, attendance, and well-being Support workforce planning and long-term talent strategies Promote diversity, inclusion, and positive workplace culture Handle contracts, salary negotiations, and working conditions in collaboration with leadership Requirements Proven professional experience in Human Resources Strong understanding of UK employment law and HR best practices Excellent interpersonal and communication skills across all organisational levels Strong organisational, planning, and multitasking abilities IT proficiency, including HR systems, payroll platforms, and data management Business awareness with the ability to support operational goals through HR strategy Ability to work under pressure while managing competing priorities Cultural awareness and adaptability, particularly in diverse work environments Eligibility for UK Skilled Worker visa sponsorship This Human Resource Officer role presents a valuable opportunity for international HR professionals to advance their careers in London with competitive compensation and visa sponsorship support. If you are a motivated HR practitioner seeking a people-focused role with strategic impact in the UK, this position offers a strong platform for professional growth and long-term relocation success.

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