5 jobs found

Head of Content Operations & Integrity We're looking for a Head of Content Operations & Integrity to join us as we scale our content offering at Yoto. This role will act as the architect of Yoto's content ecosystem, defining the operational frameworks that enable a huge range of audio content to move efficiently and safely through our content platform, and design the trust and safety protocols that protect the Yoto brand as we open our platform to independent creators. About Yoto Yoto is a screen free interactive audio platform for kids. We make carefully connected audio players that kids control, with no microphones, cameras or ads. We have a catalogue of audio that inspires creative play and learning with 1,000+ titles in our card store from top creators, publishers and labels - think Disney, Marvel, Roald Dahl and Universal Music. We also create Yoto Originals like BrainBots. Voted the th fastest growing private software technology company in Britain in The Sunday Times 100 Tech 2025; and named the 94th fastest growing company in Europe in the prestigious FT1000. Ranked 9th in Fast Company's Most Innovative Companies in 2024; and featured in the Sifted 100 fastest growing startups across the UK&I by revenue growth. Featured in Bloomberg's 25 UK startups to watch in 2023; and ranked second fastest growing tech company in the UK in the Deloitte Fast50. Named one of TIME Magazine's Top 100 Inventions of 2020. We're over 200 employees spread across the world and growing! We're on a mission to be the soundtrack of childhood, and help families on their own unique adventures. By creating products that inspire independent play, we help families discover and grow with an inspiring world of audio - and we would like you to help us achieve it! Yoto's Content Team Content is at the heart of our business, and we have a global team of children's media specialists - with experience across publishing, music, education, rights, and audio production - who are responsible for curating, creating and moderating every title that makes it into our library. We partner with the biggest names in the world of kids' entertainment - including Universal Music Group, Pottermore, Penguin Random House, Disney and many more - to license and distribute the very best audiobooks, music and podcasts in English, French and Spanish (with more languages to come). We also develop and produce our own content, both in collaboration with licensed brands and as part of our award winning Yoto Originals range. In 2025, we won Audio Business of the Year at the inaugural Speakies awards, and our in house produced podcast, Yoto Daily, won Gold for Best Daily Podcast at the British Podcast Awards. Our Content Operations & Integrity team is responsible for ensuring every piece of content - from a Disney classic to the latest music launch - moves seamlessly and safely from its source to families worldwide. The operational engine of the department, this team of system and data experts act as the bridge between Content and our counterparts in Product, Engineering, Design and Supply Chain, and are responsible for the frameworks that allow us to scale our content library efficiently, without compromising trust or safety. What you'll be doing: Head up the Content Operations & Integrity team, with overall responsibility for our systems architecture and automation, the moderation and safety of UGC content, and the delivery of performance and engagement insights. Define the global moderation standards that set out exactly what content is allowed on Yoto to ensure the platform remains 100% safe and age appropriate for children. Act as the primary stakeholder for platform trust, managing the balance between creator freedom and brand safety. Design the systems and manage the teams that check audio created by independent creators, ensuring 'bad' content never reaches the ears of children. Architect AI driven moderation, automated vetting tools and metadata enrichment, moving the business from manual checking to scalable automated workflows. Identify manual friction points in our current processes and partner with the Content Platform team to design fast, automated content ingestion systems for both Yoto staff and external partners and creators. Transition internal and external partners from manual ingestion to self serve portals, reducing time to market for new titles. Serve as the Content data "Source of Truth", providing clear reports on performance (revenue and engagement) of catalogue to inform acquisition, production and marketing spend decisions. Design and serve the KPIs that enable the wider content team to understand catalogue ROI, engagement patterns, and regional growth. Set the high level standards for how all content is labelled, and standardise how content is structured and enriched to power world class discovery and personalization for millions of families. Ensure the operational systems for licensing and royalty tracking are robust, transparent, and capable of handling a massive increase in contributors. Act as the main operational link between the people making the audio (Yoto Studios/Licensors/Creators) and the people building the platform (Engineering/Product). What you'll bring: Expertise in Trust & Safety protocols: Deep, demonstrable experience leading content moderation and Trust & Safety policy for regulated or family friendly brands, specifically managing the high stakes balance between brand safety and creator freedom in a UGC environment. Operational transformation: Success in leading large scale transitions from traditional supply chains to digital to physical workflows, such as Print on Demand (PoD) or 'Just in Time' manufacturing. AI & automation mastery: Experience in transitioning teams to AI driven moderation and to automated processes and tooling, successfully evolving manual workflows to scalable, technology first operations. Strategic leadership: A proven track record of acting as the primary architect for large, complex content ecosystems, with the ability to influence senior leadership on matters of content integrity, systems architecture and operational strategy. Cross functional fluency: Mastery in navigating the intersection of technical engineering discussions and creative strategy, translating complex technical requirements into clear, high level business outcomes for senior internal stakeholders. Data Driven by design: Experienced and comfortable using a wide range of data sets to drive strategic outcomes, and in delivering thoughtful and compelling insights and analysis to the wider business and team. Global scaling experience: Evidence of scaling content pipelines and licensing/royalty frameworks within high growth media or e commerce environments. Agility in ambiguity: A self starter mindset with the executive presence to thrive in a rapidly scaling environment. Salary: £75,000 - £85,000 based on experience What you can expect from Yoto: Flexibility: Hybrid working - expectation of 1 day a week on average in our London office, but you are welcome to come in more. How you meet the minimum expectation is up to you, to ensure you're happy and productive in your role whilst also getting that vital face time with your colleagues. Take advantage of our 'work from anywhere' policy to work from a different location for up to 6 weeks every year. Summer Hours policy to use between the months of June and August. Financial: Receive Income Protection, covering long term sickness for up to 2 years and company sick pay that increases with length of service. Life Assurance cover from day one of your service. Workplace Pension offering up to 3% employer contributions, following probation. Generous employee referral bonus scheme. Health & Wellness: Private Medical Insurance via Aviva, or a Wellbeing Allowance to be used for memberships, subscriptions, treatment or therapy. Access to 24/7 Employee Assistance Programme (EAP) through WeCare and unlimited access to Dental advice and guidance via Toothfairy. Bike to work scheme to promote healthier lifestyles. Time Off: 25 days of holiday per year, plus bank holidays. On top of this, you also receive your birthday off, plus 1 extra day of holiday for every year worked after you hit your 2 year anniversary, up to 5 extra days. After 4 years of service, you are also eligible for our sabbatical policy offering up to 3 months' of unpaid sabbatical. Helping Families: Variety of family friendly leave, including enhanced maternity, paternity, adoption, fertility, pregnancy loss and carers leave. Unlock savings with our workplace nursery scheme, designed to support parents of preschool aged children. People & Planet: Up to 2 volunteer days a year. A Book Allowance of up to £50 a year to contribute to your professional development. Fun Perks: You receive your very own Yoto player and starter pack of cards! Regular company socials and celebrations, including our annual YotoFest! Equity and Diversity At Yoto, we love creating a world where childhood is rich with discovery and joy. We're also passionate about building a workplace where everyone can thrive - both professionally and personally. We value flexibility and give our team the freedom to balance life and work in ways that suit them. We're committed to fostering a safe, diverse, and inclusive environment where all individuals, regardless of their background, feel valued and supported . click apply for full job details

ICP is a global leader in Content Operations, partnering with some of the world's most recognizable brands, including, Diageo, Coca-Cola, Mars, P&G, Starbucks, Coty, L'Oréal, NBCU, and Aetna. Our expertise spans content management, logistics, creative operations, production, and digital commerce enablement, ensuring a seamless flow of content across all systems and channels. We empower brands to achieve operational excellence and confidently manage their content. Content confidently. With offices in Atlanta, London, Mexico City, Mumbai, and Shanghai, we operate on a global scale, delivering world-class solutions that drive exceptional business outcomes. Who We Are At ICP, our values define us: we are Curious, Focused, Creative, Trustworthy, and Inclusive. We're A People First Company At ICP, we provide benefits that matter to our people and enable us to be engaged both in and outside of work. We foster a culture where work/life balance is nurtured and encouraged, offering hybrid working, generous paid time off, paid holidays, volunteer time off, and Summer half-day Fridays. We also take care of our people with competitive medical, dental, and vision benefits, mental health support, and a robust savings plan. Bring the Confidence Are you a relationship-focused, driven professional with a growth mindset? Do you thrive on breaking through challenges and excelling in competitive environments? You're not expected to have all the answers, but your passion for uncovering solutions and building strong partnerships makes you the perfect fit for this role. We'd love to hear from you! At ICP, we help the world's leading brands take control of their content operations and we know that starts with enabling our own teams to work in smarter, more effective ways. We are seeking a strategic and results-driven Senior Delivery Lead, Media Operations to lead and scale ICP's embedded media trading and ad operations team supporting Reckitt's Applied Media Science (AMS) transformation programme within our Managed Content Services (MCS) delivery area. This role has global leadership remit and is pivotal in establishing a centre of excellence for media operations within ICP's India office - delivering standardised, data-driven, and AI-enabled processes that underpin Reckitt's evolving media supply chain. The successful candidate will combine operational leadership, client engagement, and innovation to ensure consistent delivery standards, measurable performance, and an exceptional client experience across all regions. How you will make an impact Leadership and Strategy Define and execute the vision for media and advertising operations, ensuring alignment with ICP's MCS strategy and Reckitt's AMS transformation goals. Lead and scale a multi-disciplinary team of media traders, ad operations specialists, and performance analysts. Develop team capability through tailored coaching, the Appraise performance framework, and professional growth opportunities. Identify and address skill and capability gaps in collaboration with Solution Leads, Operations, and People teams. Foster a culture of collaboration, accountability, and continuous learning across all delivery teams. Operational Excellence Establish and manage best-in-class delivery standards, governance frameworks, and workflows aligned to Reckitt's AMS framework and ICP's MCS 2.0 model. Partner with Account Operations Leads to manage resourcing, reporting, and delivery performance across large-scale global media accounts. Drive operational efficiency and ROI through data-driven insights and process optimisation. Ensure compliance with governance standards, data privacy regulations (GDPR, CCPA), and best practices in responsible media activation. Track and optimise delivery efficiency, resource utilisation, and commercial KPIs. Identify operational risks and implement mitigation strategies to ensure continuity and resilience. Client Engagement and Delivery Oversee end-to-end paid media campaign execution, ensuring on-time, on-budget, and high-quality delivery across programmatic, social, search, video, and retail media channels. Partner with Reckitt's regional and global media teams to drive alignment, performance accountability, and continuous improvement. Manage and optimise global media budgets and strategic roadmaps, focusing on efficiency, testing, and sustainable ROI. Build and sustain strong relationships with senior client stakeholders, ensuring transparency through structured reporting and business reviews. Drive cohesion between ICP's media operations, agency partners, and Reckitt's global media ecosystem. Performance & Optimisation Lead omnichannel campaign reporting and analytics, generating actionable insights to improve ROI and efficiency. Use advanced analytics tools (Power BI, Datorama, GA4, Salesforce) to translate data into clear optimisation recommendations. Partner with Reckitt's measurement and attribution teams to connect campaign data with business outcomes and performance benchmarks. Ensure unified reporting and consistent channel orchestration across all media campaigns. Technology, Data, and Automation Champion automation, APIs, and AI across media operations, including automated QA, trafficking, and in-flight optimisation. Collaborate with ICP's Technology & Innovation Services (TIS) team to embed automation scripts, agentic AI models, and standardised data integrations across Reckitt's platforms (e.g., Nexus, Salesforce, AEM, DV360, Amazon DSP). Lead the development of a unified "media data backbone" to support future AMS innovation, scalability, and AI-readiness. Stay ahead of trends in media, data, and technology - including AI, privacy, and automation - and embed these into ICP's delivery model. Lead process improvement initiatives to drive efficiency, cost reduction, and client value. Contribute to ICP's thought leadership and operational excellence agenda, influencing the evolution of our AMS service model. WHAT YOU WILL BRING Bachelor's degree in business, marketing, or a related field; MBA, PMP, or Lean Six Sigma certification preferred. Experience in paid media operations, ad trading, or digital media delivery leadership, ideally within global FMCG/CPG environments. Proven success managing large, distributed teams and complex client programmes. Strong understanding of the programmatic ecosystem, ad verification tools, data privacy regulations, and analytics technologies (e.g., BigQuery, Snowflake, APIs, CDPs, DMPs). Strategic and analytical mindset with a data-driven approach to decision-making. Excellent communication and stakeholder management skills, able to influence across all levels. Highly organised, detail-oriented, and capable of managing multiple priorities in fast-moving environments. Commitment to excellence in client satisfaction, service delivery, and operational performance. Ability to translate complex technical concepts into actionable business outcomes. At ICP we are committed to creating an inclusive culture that is grounded in our core values and how we provide top class service to our clients and how we show up and support each other within our communities. We celebrate different backgrounds, experiences, and perspectives-encouraging everyone to bring their authentic selves to work. We have a diverse environment that empowers our team to feel comfortable when they voice their opinions. For these reasons and more ICP is a proud equal employment opportunity employer. We welcome everyone regardless of their race, color, religion, sex, national origin, age, disability, veteran status, or genetics, and we are dedicated to providing an inclusive, open, and diverse work environment.

Senior Technical Manager - Mechanical Healthcare Employer: EQUANS Location: Pay: £65,000 to £70,000 per year Contract Type: Permanent Hours: Full time Disability Confident: No Closing Date: 19/03/2026 About this job Equans is looking for a Senior Technical Manager & Authorising Engineer (Mechanical/Healthcare) to join our team covering the Southeast, South West, East and the Midlands. This is a permanent, full time role, working 40 hours per week. On offer is a competitive salary, company vehicle or allowance, bonus and benefits package. This is a regional role; the post holder will cover the Southeast, Southwest and the Midlands. We are flexible on where candidates are based. We are looking for a highly competent Mechanical Manager/Engineer. You'll be joining a dynamic and growing central engineering function, with the ability to work autonomously, and within an established group of Engineering Experts. Our team sets the standards and strives to deliver more centrally, to support our operational colleagues. If you're keen for progression and want to work within a competent, high-performance team, with a culture of continuous improvement, then please apply. As the Mechanical Healthcare specialist for the Southern Divisions, you'll be supporting over 20 Healthcare contracts, and several other key public and private sector contracts. The purpose of this role is to develop guidance and policy documents, de mystifying the Medical Gas, Critical Ventilation, Lifts and Closed Loop systems disciplines, and working with our operational technical staff to implement these documents, ensuring compliance with the relevant standards. You'll also provide advice to strategic leaders and subject matter expert support to the Divisions Operational teams regarding all aspects of Mechanical Compliance. The SFM Division incorporates a broad spectrum of customer contracts including Manufacturing, Transport, Central Government, Industrial, Retail, Leisure, Healthcare, Education and Corporate. The role will support all sectors but will focus specifically on the requirements of HTM Mechanical Compliance. The successful candidate will lead on the development of governance processes associated with our Healthcare mechanical compliance management systems across our Southern and Midland based portfolios. In addition, the post holder will provide subject matter expertise (SME) support across the business including into bids, projects, new opportunities and day to day operational support, including advice and guidance on best practice standards, system and operational asset performance improvements. The post holder must have significant Healthcare maintenance/safety experience and be proficient at drafting detailed technical reports and be able to support and actively lead accident or operational incident investigations. What will you deliver? Setting strategic direction in the management of Mechanical Healthcare compliance and safety Building relationships with contract Mechanical representatives, including strong ties with our external Ventilation, Lift and Medical Gas Authorising Engineers Acting as the single point of contact for our external Ventilation, Lift and Medical Gas Authorising Engineers Using your experience, provide Authorised Person support as required Promoting good practices to contract representatives, and acting as a conduit between operations and senior operational leaders, ensuring the effective management, governance, communication and oversight Interpreting and distributing Mechanical/ Healthcare safety and compliance requirements, guidance, and information, including changes, to keep our operational teams and leaders up to date with current standards, and how this is to be adhered to by EQUANS Act as EQUANS Mechanical Healthcare expert Supporting in the procurement, setting to work, and monitoring of key service providers, ensuring inspections, maintenance, repairs, testing and verification activities are carried out to the correct standard Provide technical advice to allow the competent setting to work, review and challenge of (not exhaustive): Medical Gas Service Reports, Lift Service Reports, Critical Ventilation Validation Reports, Medical Gas and Critical Vent Authorising Engineer audits Developing robust demarcation agreements between EQUANS and our clients regarding mechanical responsibilities, and represent EQUANS at client meetings Carry out technical training and Assessments and Appointments as governed by the relevant Mechanical Safety Rules Audit contract in accordance with the HTM or EQUANS Rules requirements Support our contracts specifically in relation to Maintenance and Lifecycle planning Support the review of data during mobilisation periods, and assisting operations with the prioritisation of remedial works to achieve compliance What can we offer you? Competitive salary and bonus Company vehicle or allowance 25 days annual leave (public holidays) Life Cover equivalent to 2 times annual salary Employee discount shopping schemes on major brands and retailers Gym membership discounts Cycle to work scheme Holiday purchase scheme 2 corporate social responsibility days per year Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalised support programmes Attractive Employee Referral Rewards Scheme Access to our growing employee networks 24/7 Employee Assistance Program and access to mental wellbeing app Who are you? Authorised Person experience in either Medical Gas, Critical Vent and Lift (either or both, or willing to develop into this) Relevant Trade Qualifications or Apprenticeship Significant experience working within the Healthcare environment managing Medical Gas/Critical Vent systems, or both Educated to degree level or equivalent through experience in Engineering and Management Member of a relevant Institution e.g. IMechE, CIBSE, IET Sound knowledge and understanding of Mechanical, Electrical and Fire Safety systems Experience of engineering operational delivery in a Healthcare environment Good understanding and working knowledge of PFI contracts and SHTM/HTM requirements Good knowledge of general compliance in Facilities Management Experience working in a highly competent, multi discipline engineering team Proficient in the use of Microsoft Office packages (Outlook, Word, Excel, PowerPoint, Visio etc.) Will be required to undergo a DBS Enhanced with Barred Lists check; ability to pass is essential Who are we? In the UK & Ireland, Equans is a provider of sustainable facilities management and regeneration, and cutting edge energy and digital services. Our 15,000 employees combine these activities to deliver decarbonisation across the built environment and help businesses, communities, public sector organisations and government to accelerate the transition to a low carbon, resilient world. Globally, Equans is a world leader in the energy and services sector with operations in 20 countries, 90,000 employees working across 5 continents and a turnover of 19.2 billion euros in 2024. Equans is a subsidiary of the Bouygues group. Our ambition: At Equans, we are driven by our ambition to be recognised for our operational excellence and as the best place to work for our employees. This commitment extends to achieving global and sustainable performance through Impact, ensuring that everything we do aligns with our core values-Accountability, Respect, Team Spirit, and Service Focus. We take ownership, act with integrity, and set high standards. We listen, support, and care for one another. We collaborate and build trust to achieve shared goals, always striving to meet our customers' needs in a proactive and pragmatic way. These values shape our culture, strengthen our community, and inspire us to deliver excellence every day. What's next? If this role is of interest to you, please click below to register, apply, and track your progress. A member of our Resourcing Team will review your application and be in touch. Diversity and inclusion We encourage applications from women, ethnically diverse individuals and people with disabilities, along with all candidates who identify with protected characteristic groups under the Equality Act 2010. At Equans we're committed to delivering a culture where everyone's voice is heard and supported. We value a diverse workforce and deliver better results for our people, customers and stakeholders. You'll also have access to our growing employee networks including AccessAbility, Encompass, RISE, Veterans & Reservists, WOMEN Together, Working Parents, and Young Professionals. For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements. The Equans Resourcing Team manage this requirement. Agency involvement is not required. All related enquiries should come to the resourcing team not direct to Equans Managers. Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).

Location: London or Bath, with a minimum of 3 days per week in the office. Contract type: Full-time, permanent. Salary range: Competitive dependent upon experience Reporting to: CEO About EJF The Environmental Justice Foundation (EJF) exists to protect the natural world and uphold our fundamental human right to a secure environment. We work at the frontlines of environmental injustice, alongside communities most affected by climate breakdown, biodiversity loss, and exploitation - transforming evidence into action, and injustice into lasting change. EJF is a global non-profit driven by a powerful belief: that environmental protection and human rights are inseparable. Through courageous field investigations, rigorous research, and strategic international advocacy, we expose environmental crime, challenge impunity, and catalyse systemic reform. Our work delivers real-world impact, shaping policy, strengthening governance, protecting vital ecosystems, and defending those who risk their lives to safeguard them. Our campaigns span four deeply interconnected areas: oceans, climate, forests and wetlands, and the training, protection, and empowerment of environmental defenders and journalists. From illegal fishing and forced labour to deforestation, land grabs, and climate displacement, we confront some of the most complex and urgent crises of our time - always with a focus on accountability, equity, and durable solutions. EJF is an international organisation with a diverse team working across four continents, united by a shared ambition: to protect people by protecting the planet. We are bold, evidence led, and impact driven. We speak truth to power - and we build pathways to a fairer, more resilient future. Join Us. About the role As the Global Head of Communications for the Environmental Justice Foundation (EJF), you will play a lead role in building EJF's visibility and global brand and, above all, in deepening and extending impact and positive outcomes. You will develop and implement the communications strategies for EJF's global campaigns, building support across a range of targeted audiences. You will maximise the use and reach of EJF's investigative films and campaign reports, securing high profile coverage for them that targets key audiences. Working within an international team of campaigners, researchers, filmmakers in Europe, Africa and Asia, you will lead a team of communication specialists and coordinate our global communications work. You will be working with senior management and the international campaign team to deliver our ambitious objectives. You will be a highly organised, creative and collaborative manager willing and able to refine and deliver an ambitious communications strategy that will help us to achieve our campaign goals and vision. We are looking for an ambitious, talented professional with outstanding communications skills, superb people and project management and a passion for driving real change for environmental justice. You will bring intellectual and academic rigour to the post, alongside creative thinking and strategic brilliance. You will be able to quickly engage with EJF's campaigns and present them in a compelling way, putting your outstanding writing, storytelling skills and experience to great effect. Knowing how important it is to get the story right, you will have great attention to detail and factual accuracy. You have the creative flair to present EJF's campaigns and investigations to the strongest effect and identify the best ways to engage, inspire and mobilise diverse target audiences. Key responsibilities 1. Communications strategy and leadership Work with the CEO to develop and implement EJF's global communications strategy aligned with organisational priorities and campaign objectives. Lead the communications team to consistently maximise opportunities to drive impact for individual campaigns, working closely with teams to develop communications strategies at inception. Provide high level advice and guidance to EJF leadership and teams on messaging, media strategy and reputational risk. Lead the comms team to develop sector leading communications that engage and inspire audiences about our campaigns across traditional and digital media platforms, ensuring appropriate, inspirational and effective messaging that helps deliver policy change. 2. Media and external engagement Ensure strong outreach to our target audiences in the public and private sector and to policymakers and world leaders. Secure high impact coverage in the most influential media platforms for investigations, reports and campaigns across priority markets that will bring our campaigns to the attention of leading changemakers. Work with teams to ensure that coverage opportunities are maximised and effectively planned in advance. Devise and coordinate media, press, and special events, such as film screenings, patron and celebrity events, and like minded business partnerships. 3. Editorial oversight & storytelling Set editorial standards across communications outputs, ensuring clarity, accuracy, integrity and consistency of voice. Writing and editing compelling op eds, press releases and briefings, ensuring they are tailored to the target audience and the strongest media platforms and channels. In close collaboration with campaign and investigation teams, ensure the production of high quality impact reports, updates, briefings, blogs and speeches/presentations to engage new audiences, including celebrity and high profile supporters. Oversee EJF's digital platforms and social channels to grow EJF's exposure, engagement and support the delivery of communications strategies and campaign objectives. Ensure content is optimised for different platforms and regions, using data and insight to refine strategy. 5. Team leadership & collaboration Lead and develop a high performing international communications team. Collaborate effectively with the wider team to ensure communications supports organisational objectives. Build effective workflows that enable rapid response and clear sign off processes while maintaining quality and safeguarding. Ensure that our internal communications are effective, so that team members get the information they need to collaborate and succeed. Essential skills and experience With at least 8 years in professional communications roles, you will have demonstrable experience of leading teams and building high impact communications strategies. You are a great people manager, with excellent interpersonal skills, able to motivate, inspire and collaborate with EJF's communications professionals and campaigners in the UK and overseas. Track record securing high profile media coverage that advanced campaign objectives. Ability to design, prioritise and deliver media strategies and multiple comms activities that drive up the quality and quantity of media coverage. Excellent skills in creative storytelling: producing engaging and inspiring content that delivers real world impact. An excellent writer/editor - including press releases, features, opinion pieces, letters to editor and blogs - particularly to meet tight deadlines. Superb attention to detail and factual accuracy and an ability to ensure your colleagues meet the same high standards. Ability to work under pressure with tight deadlines and changing priorities. Experience in managing strategic relationships with external partners (corporate, high profile individuals), you are entrepreneurial and a creative problem solver. You are committed to changing our world for good and have a demonstrable commitment to EJF's Mission, Values and Vision. Desirable skills and experience Good understanding of environmental justice issues and policies, in particular within the fields of climate change and ocean conservation. A wide network of relevant media. Languages, especially French, Spanish, Portuguese or German. What we offer 22 days' annual leave, increasing with each year of service, plus additional paid leave between Christmas and New Year. Generous pension scheme, with employer contributions increasing over time. Flexible working hours and hybrid working (typically 3 days in the office / 2 from home). A dynamic, supportive, and inclusive working environment, with genuine opportunities for professional development and career progression. The chance to play a leadership role in an organisation delivering real world impact for people and planet. A cover letter outlining your suitability for the role (max 2 pages). Your CV (max 2 pages). The deadline for applications is 6pm GMT on Monday 9th March. Interview processes and number of rounds for different roles will vary, but is likely to include three stages: a short screening call, a panel interview with a task relevant to the role, and a final interview. Only shortlisted candidates will be contacted. Candidates must have the legal right to work in the UK. EJF is an equal opportunity employer, committed to diversity within the workplace. SIGN UP FOR OUR EMAILS AND STAY UP TO DATE WITH EJF

Impression Digital Impression is a multi-award winning, high growth digital marketing agency based in Nottingham, London and Manchester. We are Digital Growth Specialists helping ambitious global brands push boundaries. We define and deliver integrated digital strategies that transform our clients from market players to market leaders. As we embark on another year of accelerated growth we're looking for a Client Performance Account Director to help us lead the charge. Our agency wouldn't be what it is today without our incredible people. Our diverse team encompasses expertise across the digital landscape which enables us to accelerate change and results, driving business growth faster. Our collaborative, creative and inclusive culture helps build our reputation as a leading digital employer and we are committed to nurturing and developing people to their full potential. Recognising that we are a part of something much bigger, we're on a mission to use business as a force for good. We're actively committed to creating a positive impact for our people, planet and community. Job Summary At Impression, Account Directors are responsible for growing our clients' businesses by matching incisive strategy with the plan to deliver it. That requires strategic smarts, a detailed knowledge of media and media strategy and the ability to build transformative partnerships with clients. You will form part of the leadership structure of our Client Teams, tasked with delivery against commercial objectives and leading strategic thinking and innovation for your clients. You will support the Client Partners for some of Impression's largest and most complex accounts. You will drive our client's business growth through gaining a deep understanding of their business needs and work in partnership with the delivery teams to ensure their KPIs are met. In addition to your direct portfolio responsibilities, you will be given direct responsibilities for owning clients across the business's portfolio. Liaising with the wider business to help ensure the same level of expert service is given to these accounts. You will directly contribute to the growth of Impression by achieving high client satisfaction scores, facilitating client contract renewals and orchestrating channel growth for your clients. To achieve this, you will be a trusted advisor to each client stakeholder and hold a complete understanding of their overall business and marketing objectives. You will have a very strong working knowledge of the search marketing landscape and you will understand who to bring into the conversation at what stage. You are the internal champion for your clients, and you will strive to ensure that they get the most value from Impression. You balance this through taking accountability of the accounts profitability, and ensuring Impression meets over and under-delivery targets. Responsibilities Client Retention & Growth Work closely with senior client stakeholders to identify and solve key marketing challenges, as well as internal collaboration with other teams at Impression to produce strategy with broad buy-in and media plans. Steer Impressions relationships with key clients and build a deep understanding of the commercial drivers of their business. Work with other team members to mark senior client stakeholders. Be responsible for every stage of the campaign planning process: interpreting a client's objectives, creating measurement frameworks, writing an incisive strategy, building testing methodologies and diagnosing performance. Lead on annual planning for key clients: set strategic direction for the year ahead, socialise it amongst Impression teams and client stakeholders and build the plan for putting it into action. Lead on all cross-channel media strategy, ensuring that investment decisions made on behalf of clients are rigorously informed by all the available data. Collaborate - and provide direction to - the activation teams, ensuring all plans are complete, accurate and innovative. Responsible for audience, market and competitor intelligence projects, ensuring that work is insightful and actionable. Deliver complex marketing problem-solving; turning solutions into strategies to present back to clients. Contribute to your Team's understanding of a client's category, brand and audience. Create repeatable and distinctive ways to share that information with the wider Impression team and ensure that the way we present is always as client-centric as possible. Commercial & KPIs Drive revenue for Impression through existing account growth and contribution to business development. Act as an important contributor for pitches: work with Client Partners on setting the pitch strategy, determining the narrative and creating a framework for other contributors to use. Ensure all client work is delivered according to the budget. Build strategic relationships with senior stakeholders, acting as counsel for key decisions about marketing investment. Drive client-centric solutions that exceed expectations and deliver tangible business value. High-Performing Culture, Team Collaboration and Inclusion Manage a client team within a client pod. Ensure all client work delivered to clients is of the highest quality and market-leading. Contribute to a culture of continuous development within the client team, and help to advance our product and offer to clients. Give feedback on requirements for training, working with Client Partners to ensure availability of required resources. Represent Impression at industry events, public speaking and thought leadership. Be a champion of Impression's values and culture, fostering a positive and inclusive work environment. Represent Impression with integrity and professionalism, both internally and externally. Competently manage your client portfolio. Have a solid understanding of the digital services we offer in order to confidently be able to discuss activity and opportunities with clients. Confidently talk clients through growth opportunities that could benefit their business and increase retainer value for Impression. Recognising where process is lacking or need improving and raising to your line manager, contributing to the creation of new processes where required. Be able to pull client insights and tangible data points, which helps articulate clients performance. Support on the management of Impression's most complex and high-value accounts, with little additional support required. Fully understand and follow Impression / CP processes and support the department by undertaking process work (updating/creating/rolling out processes). Confidently act as a first point of escalation for your team on client and work challenges, and consistently support problem-solving and resolution. Skills Full funnel marketing knowledge a must Hands on experience analysing data and spotting opportunities in a range of platforms, including: GA4 (essential) Google Search Console (essential) Google Ads Google CM360 and DV360 Exceptional interpersonal skills in order to quickly build solid relationships with clients and internal teams. A positive and creative thinker, with a passion for all things digital. Ability to lead and inspire others, internally and externally. Exceptional attention to detail and pride in any work produced. Open, honest and direct, is comfortable in giving and receiving constructive feedback. Lives and breathes Impression values. Ability to work in a fast paced, dynamic environment on multiple priorities simultaneously, prioritising and coping well under pressure and with competing demands. A desire to learn new skills. Ability to think and act independently as well as collaboratively. Staying calm under pressure and demonstrating empathy and understanding to help clients who may be frustrated. Adopts a range of influencing and negotiation styles to deal with objections/challenges internally and externally. Not ticking all the boxes? Don't worry, here at Impression we promote a culture of learning and development so we'll help you out! There is research to suggest that women and people of colour are less likely to apply for roles in which they don't meet 100% of the requirements but at Impression we want to ensure everyone is encouraged to apply with us. Equity, diversity and inclusion are integral to Impression's recruitment process and we are committed to ensuring your experience with us is equal, fair and non-discriminatory. Salary from £46,600 - £50,900 depending on experience (+£6k London Weighting if you live in the Greater London area) Please note, this role is a hybrid role, in line with our flexible working policy. We look to hire candidates who are no more than a 90 minute journey away from our office locations to ensure your personal time is protected and that you're able to travel into the office when necessary. What makes us different We are proud to be listed on the "Flexa 100" Most Flexible Companies to work for and to be officially recognised as a Great Place to Work . Join us on our high-growth journey and be part of a culture that prioritises your health, wellbeing and personal development. Alongside our amazing culture, here's what else makes us standout as a great employer: . click apply for full job details