Claims Handler/Paralegal - Legal Indemnity Department: Professional and Commercial Risk - Claims Handling Employment Type: Permanent Location: Bristol Description Legal Indemnity policies are issued to provide cover for losses arising due to defects in the title to property. Our team advises on the full range of claims and policy wordings including absence of easement, restrictive covenant, rights to light, defective title, planning and building regulation issues. Policyholders can be individuals, commercial property owners/developers or their lenders. Claims range from a neighbour dispute to complex, high-value litigation regarding development of land. Settlement of the claims involves creative thinking with a view to avoiding litigation wherever possible. The Claims Handling team also works across a variety of service lines, including law, construction, architecture, property consultants, financial services, and accounting, offering tailored advice for each sector. Our expertise covers a wide range of claims, from straightforward disputes to complex, high-value cases, assessing professional standards and mitigating risks for our clients. We also handle Management Liability claims i.e. directors and officers and employment practices liability claims. The Claims Handling Team sits within the Professional and Commercial Risks team in our Bristol office. The team is ranked in Tier 1 in both the Legal 500 and Chambers directories, with a number of leading individuals named. It includes commercial litigation together with the longest established professional negligence team in Bristol, acting for most of the leading insurers, as well as large professional services firms themselves including leading global surveyors, solicitors and insurance brokers. Alongside the team sits a market leading claims handling team, DAC Beachcroft Specialist Claims Services, handling several thousand Professional Indemnity and Management Liability claims on an outsourced basis on behalf of London Market Insurers. This role is a claims handling/paralegal role within the Claims Handling Team to handle Legal Indemnity claims, Professional Indemnity and/or Management Liability claims. Key Responsibilities The overall purpose of this role is to provide a timely, professional and high-quality service to clients in the management of Legal Indemnity claims, Professional Indemnity and/or Management Liability claims. You will have delegated authority from the insurer to make coverage decisions in claims worth up to £25k. Above that value you will report to the insurer and provide instructions to panel solicitors. The role will require you to: Manage a varied caseload under supervision. This will include developing a knowledge of property law, insurance law and coverage issues as well as the civil procedure rules and aspects of alternative dispute resolution. Handle a variety of claims against professions as well as building an understanding of each profession's own rules, procedures and regulatory framework and/or claims under Management Liability policies. Conduct the review of new cases, completing case checklist to identify coverage issues. Assess quantum, legal position and establish strategy for the claim. Draft correspondence to policyholders/brokers requesting additional information as required. Resolve claims through negotiation of settlement, rebuttal of claim and/or declining of cover. Review panel reports and obtain instructions when appropriate. Maintain ongoing contact with the insurer and policyholder throughout the process to report on progress and take further instructions. Play a key role in developing and maintaining client relationships. Support the Legal Indemnities team in claims review meetings with the insurer. Ensure that the client's brand and methodology are promoted effectively in all dealings with third parties. Instruct experts and external counsel where appropriate. Ensure that the case management system and hard copy files are updated with diary dates as required by the case. Assume responsibility for quality control and client protocol compliance on own caseload, including accuracy and timeliness of record keeping, file management and management reporting and information. Ensure that the DAC Beachcroft brand and standards are maintained in managing the outputs of other panel firms. Handle confidential information in line with the firms data security protocols. Skills, Knowledge and Expertise The Ideal Candidate Graduate calibre with an excellent academic record and/or previous experience of working as a claims paralegal or similar within the field of professional indemnity is desirable. IT literate with working knowledge of Word and Excel. Good keyboard skills. Knowledge/previous experience of case management systems would be an advantage but training will be provided. Personal Skills Client focused with an ability to build strong relationships with client and third party contacts at all levels. Able to work to deadlines, prioritise own workload effectively under pressure and manage conflicting priorities. Proactive and energetic with a tenacious approach to identifying issues and solving problems. Quality and customer service oriented with a concern for accuracy and an eye for detail. Team oriented. A collegiate approach to sharing knowledge and working with colleagues across locations is essential. Able to progress tasks using own initiative, seeking guidance and input from others where appropriate. Committed and enthusiastic with a mature attitude to work and a desire to commit long term to a career in this field. Confident oral and written communication skills.
Apr 13, 2026
Full time
Claims Handler/Paralegal - Legal Indemnity Department: Professional and Commercial Risk - Claims Handling Employment Type: Permanent Location: Bristol Description Legal Indemnity policies are issued to provide cover for losses arising due to defects in the title to property. Our team advises on the full range of claims and policy wordings including absence of easement, restrictive covenant, rights to light, defective title, planning and building regulation issues. Policyholders can be individuals, commercial property owners/developers or their lenders. Claims range from a neighbour dispute to complex, high-value litigation regarding development of land. Settlement of the claims involves creative thinking with a view to avoiding litigation wherever possible. The Claims Handling team also works across a variety of service lines, including law, construction, architecture, property consultants, financial services, and accounting, offering tailored advice for each sector. Our expertise covers a wide range of claims, from straightforward disputes to complex, high-value cases, assessing professional standards and mitigating risks for our clients. We also handle Management Liability claims i.e. directors and officers and employment practices liability claims. The Claims Handling Team sits within the Professional and Commercial Risks team in our Bristol office. The team is ranked in Tier 1 in both the Legal 500 and Chambers directories, with a number of leading individuals named. It includes commercial litigation together with the longest established professional negligence team in Bristol, acting for most of the leading insurers, as well as large professional services firms themselves including leading global surveyors, solicitors and insurance brokers. Alongside the team sits a market leading claims handling team, DAC Beachcroft Specialist Claims Services, handling several thousand Professional Indemnity and Management Liability claims on an outsourced basis on behalf of London Market Insurers. This role is a claims handling/paralegal role within the Claims Handling Team to handle Legal Indemnity claims, Professional Indemnity and/or Management Liability claims. Key Responsibilities The overall purpose of this role is to provide a timely, professional and high-quality service to clients in the management of Legal Indemnity claims, Professional Indemnity and/or Management Liability claims. You will have delegated authority from the insurer to make coverage decisions in claims worth up to £25k. Above that value you will report to the insurer and provide instructions to panel solicitors. The role will require you to: Manage a varied caseload under supervision. This will include developing a knowledge of property law, insurance law and coverage issues as well as the civil procedure rules and aspects of alternative dispute resolution. Handle a variety of claims against professions as well as building an understanding of each profession's own rules, procedures and regulatory framework and/or claims under Management Liability policies. Conduct the review of new cases, completing case checklist to identify coverage issues. Assess quantum, legal position and establish strategy for the claim. Draft correspondence to policyholders/brokers requesting additional information as required. Resolve claims through negotiation of settlement, rebuttal of claim and/or declining of cover. Review panel reports and obtain instructions when appropriate. Maintain ongoing contact with the insurer and policyholder throughout the process to report on progress and take further instructions. Play a key role in developing and maintaining client relationships. Support the Legal Indemnities team in claims review meetings with the insurer. Ensure that the client's brand and methodology are promoted effectively in all dealings with third parties. Instruct experts and external counsel where appropriate. Ensure that the case management system and hard copy files are updated with diary dates as required by the case. Assume responsibility for quality control and client protocol compliance on own caseload, including accuracy and timeliness of record keeping, file management and management reporting and information. Ensure that the DAC Beachcroft brand and standards are maintained in managing the outputs of other panel firms. Handle confidential information in line with the firms data security protocols. Skills, Knowledge and Expertise The Ideal Candidate Graduate calibre with an excellent academic record and/or previous experience of working as a claims paralegal or similar within the field of professional indemnity is desirable. IT literate with working knowledge of Word and Excel. Good keyboard skills. Knowledge/previous experience of case management systems would be an advantage but training will be provided. Personal Skills Client focused with an ability to build strong relationships with client and third party contacts at all levels. Able to work to deadlines, prioritise own workload effectively under pressure and manage conflicting priorities. Proactive and energetic with a tenacious approach to identifying issues and solving problems. Quality and customer service oriented with a concern for accuracy and an eye for detail. Team oriented. A collegiate approach to sharing knowledge and working with colleagues across locations is essential. Able to progress tasks using own initiative, seeking guidance and input from others where appropriate. Committed and enthusiastic with a mature attitude to work and a desire to commit long term to a career in this field. Confident oral and written communication skills.
We are seeking an experienced and commercially minded Chief Information Officer (CIO) for our World Services division, to lead and govern a lean, high performing global IT function that delivers secure, reliable and business enabling technology services. About the role This is a senior leadership role accountable for overall IT strategy, operating model design, governance and performance. The CIO provides clear direction and oversight across Service Operations, Technical Operations, and Cybersecurity and Productivity Solutions Operations, ensuring technology services are aligned with business priorities, risk appetite and compliance obligations. Operating within a security first, cloud centric environment, the CIO ensures that IT delivers predictable, transparent and measurable outcomes, balancing operational stability with continuous improvement and transformation. The role acts as a trusted partner to senior business leadership, translating business strategy into a coherent technology roadmap while maintaining strong control, accountability and financial discipline. The CIO leads a small, highly skilled internal team augmented by managed service partners, ensuring that internal capability is focused on leadership, governance, architecture and assurance rather than commodity delivery. This role reports directly to the World Services Chief Operating Officer (COO) with a functional report through to the M+C Saatchi Group CIO. What you'll do IT leadership and strategy Define and own the World Services IT strategy aligned to business objectives, growth plans and risk appetite. Establish clear priorities, outcomes and success measures across all IT domains. Act as the senior information technology advisor to World Services leadership, providing clear, pragmatic guidance on technology decisions and trade offs. Work closely with peers and ensure strategic alignment. Operating model ownership Own and evolve the IT operating model, ensuring clear accountability across Service Operations, Technical Operations, and Cybersecurity and Productivity Solutions Operations. Chair and lead the IT Leadership Group, ensuring effective cross domain coordination, decision making and escalation. Ensure the operating model remains lean, scalable and fit for purpose as business needs evolve. Governance, risk and compliance Provide executive oversight of IT governance, risk management and compliance activities. Ensure alignment with recognised frameworks including ITIL, ISO27001, NIST , NIST , Essential 8 and Cyber Essentials Plus. Maintain executive visibility of risk, control effectiveness, audit readiness and remediation activities. Security and resilience Set clear expectations for a 'security by default' culture across all IT services and delivery activities. Ensure appropriate investment and prioritisation of cyber security, resilience, disaster recovery and business continuity capabilities. Act as the senior escalation point for major incidents and security events, ensuring effective communication and decision making . Service performance and accountability Hold domain leads accountable for service quality, availability, performance and user experience. Ensure clear metrics, reporting and transparency of IT performance to business stakeholders. Drive a culture of continuous improvement, automation and operational maturity. Technology roadmap and investment Own the end to end technology roadmap, ensuring alignment with business strategy and architectural principles. Approve major initiatives, investments and changes, balancing cost, risk, value and long term sustainability. Ensure technology spend is well governed, transparent and delivers measurable business value. Project and change oversight Provide executive sponsorship and oversight for IT projects and change programmes. Ensure project managers within IT are empowered to coordinate across World Services business units. Maintain visibility of delivery progress, risks and dependencies, intervening where required. Vendor and partner management Set strategy and governance for managed service providers and information technology partners. Ensure strong commercial management, performance oversight and accountability. Ensure internal teams remain focused on leadership, governance and value adding activities. Outcomes A secure, stable and predictable IT environment supporting global operations. Clear accountability and visibility across all IT domains. Strong alignment between information technology delivery, business priorities and information risk management. Consistent compliance with security and governance frameworks. A trusted, transparent IT function recognised as a business partner. A scalable operating model capable of supporting future growth and change. About you You are a senior information technology leader with experience operating at executive level within complex, securitised and highly regulated environments. You bring a strong balance of strategic vision, governance discipline and operational pragmatism. You are comfortable leading small, high impact teams, working with managed service partners and influencing senior stakeholders. You understand that effective IT leadership is about clarity, accountability and outcomes rather than scale. You'll bring with you experience and capabilities including: Proven experience as a CIO, IT Director or equivalent senior information technology leadership role. Strong understanding of IT operating models, service management and governance. Experience operating within fast paced regulated or security focused environments. Demonstrable knowledge of frameworks such as ITIL, ISO27001 and NIST 800-53 and 800-171. Experience overseeing cyber security, information security risk and compliance at executive level. Strong commercial acumen and experience governing technology spend and vendors. Excellent communication and stakeholder management skills. You're good at: Setting clear direction and expectations. Balancing risk, cost, security and business enablement. Holding leaders accountable while empowering them to deliver. Translating business strategy into actionable technology outcomes. Creating clarity, structure and focus in complex environments. WHAT YOU'LL GET A competitive salary and benefits package that includes 27 days holiday per year, pension contributions, private healthcare, discounted dental insurance, enhanced maternity/parental leave, plus a whole host of others including: Cultural stimulation allowance - £250 per person per year Half days off before bank holidays Emergency care days for dependants Up to 5 days volunteering leave per year to work for a registered charity Up to 10 days special emergency leave per year Season Ticket loan Payroll Giving Scheme Thursday drinks to unwind and socialize An annual Summer and Christmas party Our commitment to Diversity and Inclusion sees us offer inclusive bank holidays We also offer learning opportunities around D&I, targeted mentoring programmes and the opportunity to participate in several active Employee Led Networks and associated events. Finally, this role will be supported with all the necessary personal development required to set someone up for success. ABOUT M&C SAATCHI GROUP M&C Saatchi Group is a creative company that connects specialist expertise, fuelled by data, technology, and culture, to help clients navigate, create, and lead meaningful change. The Group operates across five core divisions: Connected Creativity; Passion Marketing; Global & Social Issues; Brand, Experience & Innovation; and Performance Media. Headquartered in London, operations span 23 countries with major hubs in the UK, Europe, US, Middle East & Africa, Asia and Australia. M&C Saatchi Group's two principles, Diversity of Thought and Brutal Simplicity of Thought, guide how they build teams and solve problems. M&C Saatchi Group is an Equal Opportunity Employer which does not discriminate, celebrates diversity and bases all hiring and promotion decisions solely on talent and capability, without regard for any personal characteristics. All employee information is kept confidential according to General Data Protection Regulation (GDPR).
Apr 11, 2026
Full time
We are seeking an experienced and commercially minded Chief Information Officer (CIO) for our World Services division, to lead and govern a lean, high performing global IT function that delivers secure, reliable and business enabling technology services. About the role This is a senior leadership role accountable for overall IT strategy, operating model design, governance and performance. The CIO provides clear direction and oversight across Service Operations, Technical Operations, and Cybersecurity and Productivity Solutions Operations, ensuring technology services are aligned with business priorities, risk appetite and compliance obligations. Operating within a security first, cloud centric environment, the CIO ensures that IT delivers predictable, transparent and measurable outcomes, balancing operational stability with continuous improvement and transformation. The role acts as a trusted partner to senior business leadership, translating business strategy into a coherent technology roadmap while maintaining strong control, accountability and financial discipline. The CIO leads a small, highly skilled internal team augmented by managed service partners, ensuring that internal capability is focused on leadership, governance, architecture and assurance rather than commodity delivery. This role reports directly to the World Services Chief Operating Officer (COO) with a functional report through to the M+C Saatchi Group CIO. What you'll do IT leadership and strategy Define and own the World Services IT strategy aligned to business objectives, growth plans and risk appetite. Establish clear priorities, outcomes and success measures across all IT domains. Act as the senior information technology advisor to World Services leadership, providing clear, pragmatic guidance on technology decisions and trade offs. Work closely with peers and ensure strategic alignment. Operating model ownership Own and evolve the IT operating model, ensuring clear accountability across Service Operations, Technical Operations, and Cybersecurity and Productivity Solutions Operations. Chair and lead the IT Leadership Group, ensuring effective cross domain coordination, decision making and escalation. Ensure the operating model remains lean, scalable and fit for purpose as business needs evolve. Governance, risk and compliance Provide executive oversight of IT governance, risk management and compliance activities. Ensure alignment with recognised frameworks including ITIL, ISO27001, NIST , NIST , Essential 8 and Cyber Essentials Plus. Maintain executive visibility of risk, control effectiveness, audit readiness and remediation activities. Security and resilience Set clear expectations for a 'security by default' culture across all IT services and delivery activities. Ensure appropriate investment and prioritisation of cyber security, resilience, disaster recovery and business continuity capabilities. Act as the senior escalation point for major incidents and security events, ensuring effective communication and decision making . Service performance and accountability Hold domain leads accountable for service quality, availability, performance and user experience. Ensure clear metrics, reporting and transparency of IT performance to business stakeholders. Drive a culture of continuous improvement, automation and operational maturity. Technology roadmap and investment Own the end to end technology roadmap, ensuring alignment with business strategy and architectural principles. Approve major initiatives, investments and changes, balancing cost, risk, value and long term sustainability. Ensure technology spend is well governed, transparent and delivers measurable business value. Project and change oversight Provide executive sponsorship and oversight for IT projects and change programmes. Ensure project managers within IT are empowered to coordinate across World Services business units. Maintain visibility of delivery progress, risks and dependencies, intervening where required. Vendor and partner management Set strategy and governance for managed service providers and information technology partners. Ensure strong commercial management, performance oversight and accountability. Ensure internal teams remain focused on leadership, governance and value adding activities. Outcomes A secure, stable and predictable IT environment supporting global operations. Clear accountability and visibility across all IT domains. Strong alignment between information technology delivery, business priorities and information risk management. Consistent compliance with security and governance frameworks. A trusted, transparent IT function recognised as a business partner. A scalable operating model capable of supporting future growth and change. About you You are a senior information technology leader with experience operating at executive level within complex, securitised and highly regulated environments. You bring a strong balance of strategic vision, governance discipline and operational pragmatism. You are comfortable leading small, high impact teams, working with managed service partners and influencing senior stakeholders. You understand that effective IT leadership is about clarity, accountability and outcomes rather than scale. You'll bring with you experience and capabilities including: Proven experience as a CIO, IT Director or equivalent senior information technology leadership role. Strong understanding of IT operating models, service management and governance. Experience operating within fast paced regulated or security focused environments. Demonstrable knowledge of frameworks such as ITIL, ISO27001 and NIST 800-53 and 800-171. Experience overseeing cyber security, information security risk and compliance at executive level. Strong commercial acumen and experience governing technology spend and vendors. Excellent communication and stakeholder management skills. You're good at: Setting clear direction and expectations. Balancing risk, cost, security and business enablement. Holding leaders accountable while empowering them to deliver. Translating business strategy into actionable technology outcomes. Creating clarity, structure and focus in complex environments. WHAT YOU'LL GET A competitive salary and benefits package that includes 27 days holiday per year, pension contributions, private healthcare, discounted dental insurance, enhanced maternity/parental leave, plus a whole host of others including: Cultural stimulation allowance - £250 per person per year Half days off before bank holidays Emergency care days for dependants Up to 5 days volunteering leave per year to work for a registered charity Up to 10 days special emergency leave per year Season Ticket loan Payroll Giving Scheme Thursday drinks to unwind and socialize An annual Summer and Christmas party Our commitment to Diversity and Inclusion sees us offer inclusive bank holidays We also offer learning opportunities around D&I, targeted mentoring programmes and the opportunity to participate in several active Employee Led Networks and associated events. Finally, this role will be supported with all the necessary personal development required to set someone up for success. ABOUT M&C SAATCHI GROUP M&C Saatchi Group is a creative company that connects specialist expertise, fuelled by data, technology, and culture, to help clients navigate, create, and lead meaningful change. The Group operates across five core divisions: Connected Creativity; Passion Marketing; Global & Social Issues; Brand, Experience & Innovation; and Performance Media. Headquartered in London, operations span 23 countries with major hubs in the UK, Europe, US, Middle East & Africa, Asia and Australia. M&C Saatchi Group's two principles, Diversity of Thought and Brutal Simplicity of Thought, guide how they build teams and solve problems. M&C Saatchi Group is an Equal Opportunity Employer which does not discriminate, celebrates diversity and bases all hiring and promotion decisions solely on talent and capability, without regard for any personal characteristics. All employee information is kept confidential according to General Data Protection Regulation (GDPR).
Select how often (in days) to receive an alert: IT&D Director, Global Data Governance City: Slough We are Reckitt Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege. In IT&D, you'll be a force for good, whether you're championing cyber security, defining how we harness the power of technology to improve our business, or working with data to guide the innovation of consumer loved products. Working globally across functions, you'll own your projects and process from start to finish, with the influence and visibility to achieve what needs to be done. And if you're willing to bring your ideas to the table, you'll get the support and investment to make them happen. Your potential will never be wasted. You'll get the space and support to take your development to the next level. Every day, there will be opportunities to learn from peers and leaders through working on exciting, varied projects with real impact. And because our work spans so many different businesses, from Research and Product Development to Sales, you'll keep learning exciting new approaches. About the role The Global Data Governance Director is a senior leadership role responsible for building, executing, and sustaining the enterprise-wide data governance strategy. Reporting to the VP, Global Data & Analytics, this role ensures that the company's data are trusted, standardized, well-governed, and available as a strategic asset to enable business growth, regulatory compliance, and digital transformation. The successful candidate will chair Global Data Governance committees to drive data feasibility assessments (i.e. data availability, quality, consistency and synergies) and will monitor compliance of the current Group / BU projects with Data Governance standards. The Director will lead three specialized sub-teams covering data domain stewardship, master data technology platforms and foundational datasets as products in the company's data lake. This leader will work closely with business stakeholders, technology partners, and executive leadership to drive data quality at source, implementing scalable governance processes, and promoting a culture of data literacy and accountability across the enterprise. Your responsibilities Key challenges to overcome Communicate the value of data governance and explain / influence senior executives (usually GEC-1) to reach an understanding of how fundamental and structural it is to make progress in this area, knowing this often require difficult trade-offs. Work with a large complex ecosystem of current and potential internal and external partner organizations to provide value to Reckitt. Ensure data governance initiatives are supported by sound business cases which identify measures of success and are value based. Ensuring this is fully supported and required actions to realise are owned by the relevant stakeholders. Actively contribute to the development and implementation of the overall Global Data & Analytics strategy, especially the stewardship, master data, data products, and AI readiness. Strategic Leadership Define and execute the enterprise data governance strategy in alignment with business goals and IT&D priorities. Serve as the executive point of contact for data governance, influencing senior stakeholders and setting the framework for cross-functional duties and oversight of Data Governance sub-teams. Partner with business and IT leaders to align governance initiatives with key strategic priorities (e.g., digital transformation, analytics, AI readiness, regulatory compliance). Close collaboration with global partners will be required to ensure alignment with data strategy and not limited, to data privacy and cybersecurity. Enables the definition and roll-out of data policies, standards, monitoring the compliance across all areas. Articulate the impact of poor data governance on value realisation and ensure clear ownership and accountability for data governance within functions/geographies as appropriate. Ongoing education of internal and external stakeholders on Data Governance (data literacy). Team & Capability Leadership - Lead three global sub-teams to deliver an integrated program: Data Domain Stewardship: Establish, develop and empower effective data domain stewards that define data standards, rules, and quality expectations. Partner with business process owners to improve data quality at source, especially for critical master data (customer, product, supplier, etc.). Monitor compliance with data governance standards, especially data quality and remediation. Ownership of the data governance forums to ensure all critical decisions are discussed, debated, and agreed upon to enable a holistic approach to data governance. Own and evolve the master data management (MDM) platforms and related tools. Partner with IT architecture to ensure scalability, automation, and integration with enterprise systems. Governance & Compliance: Develop, maintain, and enforce data policies, standards, and procedures across domains. Ensure compliance with regulatory requirements (e.g., GDPR, CCPA, SOX) and internal audit controls. Drive data security and privacy alignment with enterprise risk management. Work closely with Shared Services leads (Finance, HR, Supply, etc) to ensure the execution of their services is done per policies and procedures defined by the Global Data Governance organization. Performance & Value Realization: Establish KPIs and scorecards for data quality, data usage, and governance maturity. Demonstrate business value of governance initiatives through improved decision-making, cost reduction, and risk mitigation. The experience we're looking for Extensive and proven experience in data governance, data management, or enterprise information management, with at least 5 years in a senior leadership role directly managing Senior Managers and budgets in the £M ranges. Proven success in building and leading global data governance programs in complex, matrixed organizations. Experience managing MDM platforms, data stewardship frameworks, and data product lifecycle. Demonstrable experience building and managing teams to deliver complex data & analytics requirements. Demonstrable experience building and delivering data & analytics strategies at global level that quantify value that good data brings to an organization. Expert in defining and running data governance operational processes: DQ measurements and tools, Data Maturity assessments, data architecture and technical solutions, policies and standards enforcement. Deep knowledge of data governance frameworks (e.g., DAMA-DMBOK), master data management, and data quality management. Strong leadership and influencing skills, able to engage stakeholders at all levels. Excellent understanding of data architecture, data lakes, and data product thinking. Strong program management and change management skills. Excellent communication skills, with the ability to simplify complex data topics for business audiences. Agile mindset and ability to pivot when needed and to resolve difficult conversations. Passionate mentor for more junior colleagues with an interest to develop and coach people. The skills for success Digital Strategy, Product Solution Architecture, Data Governance, Product Compliance, Digital Transformation, Stakeholder Relationship Management, Outstanding Communication, stakeholder engagement, Innovation Processes, Innovation, User Experience Design. What we offer With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy. Equality We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
Apr 08, 2026
Full time
Select how often (in days) to receive an alert: IT&D Director, Global Data Governance City: Slough We are Reckitt Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege. In IT&D, you'll be a force for good, whether you're championing cyber security, defining how we harness the power of technology to improve our business, or working with data to guide the innovation of consumer loved products. Working globally across functions, you'll own your projects and process from start to finish, with the influence and visibility to achieve what needs to be done. And if you're willing to bring your ideas to the table, you'll get the support and investment to make them happen. Your potential will never be wasted. You'll get the space and support to take your development to the next level. Every day, there will be opportunities to learn from peers and leaders through working on exciting, varied projects with real impact. And because our work spans so many different businesses, from Research and Product Development to Sales, you'll keep learning exciting new approaches. About the role The Global Data Governance Director is a senior leadership role responsible for building, executing, and sustaining the enterprise-wide data governance strategy. Reporting to the VP, Global Data & Analytics, this role ensures that the company's data are trusted, standardized, well-governed, and available as a strategic asset to enable business growth, regulatory compliance, and digital transformation. The successful candidate will chair Global Data Governance committees to drive data feasibility assessments (i.e. data availability, quality, consistency and synergies) and will monitor compliance of the current Group / BU projects with Data Governance standards. The Director will lead three specialized sub-teams covering data domain stewardship, master data technology platforms and foundational datasets as products in the company's data lake. This leader will work closely with business stakeholders, technology partners, and executive leadership to drive data quality at source, implementing scalable governance processes, and promoting a culture of data literacy and accountability across the enterprise. Your responsibilities Key challenges to overcome Communicate the value of data governance and explain / influence senior executives (usually GEC-1) to reach an understanding of how fundamental and structural it is to make progress in this area, knowing this often require difficult trade-offs. Work with a large complex ecosystem of current and potential internal and external partner organizations to provide value to Reckitt. Ensure data governance initiatives are supported by sound business cases which identify measures of success and are value based. Ensuring this is fully supported and required actions to realise are owned by the relevant stakeholders. Actively contribute to the development and implementation of the overall Global Data & Analytics strategy, especially the stewardship, master data, data products, and AI readiness. Strategic Leadership Define and execute the enterprise data governance strategy in alignment with business goals and IT&D priorities. Serve as the executive point of contact for data governance, influencing senior stakeholders and setting the framework for cross-functional duties and oversight of Data Governance sub-teams. Partner with business and IT leaders to align governance initiatives with key strategic priorities (e.g., digital transformation, analytics, AI readiness, regulatory compliance). Close collaboration with global partners will be required to ensure alignment with data strategy and not limited, to data privacy and cybersecurity. Enables the definition and roll-out of data policies, standards, monitoring the compliance across all areas. Articulate the impact of poor data governance on value realisation and ensure clear ownership and accountability for data governance within functions/geographies as appropriate. Ongoing education of internal and external stakeholders on Data Governance (data literacy). Team & Capability Leadership - Lead three global sub-teams to deliver an integrated program: Data Domain Stewardship: Establish, develop and empower effective data domain stewards that define data standards, rules, and quality expectations. Partner with business process owners to improve data quality at source, especially for critical master data (customer, product, supplier, etc.). Monitor compliance with data governance standards, especially data quality and remediation. Ownership of the data governance forums to ensure all critical decisions are discussed, debated, and agreed upon to enable a holistic approach to data governance. Own and evolve the master data management (MDM) platforms and related tools. Partner with IT architecture to ensure scalability, automation, and integration with enterprise systems. Governance & Compliance: Develop, maintain, and enforce data policies, standards, and procedures across domains. Ensure compliance with regulatory requirements (e.g., GDPR, CCPA, SOX) and internal audit controls. Drive data security and privacy alignment with enterprise risk management. Work closely with Shared Services leads (Finance, HR, Supply, etc) to ensure the execution of their services is done per policies and procedures defined by the Global Data Governance organization. Performance & Value Realization: Establish KPIs and scorecards for data quality, data usage, and governance maturity. Demonstrate business value of governance initiatives through improved decision-making, cost reduction, and risk mitigation. The experience we're looking for Extensive and proven experience in data governance, data management, or enterprise information management, with at least 5 years in a senior leadership role directly managing Senior Managers and budgets in the £M ranges. Proven success in building and leading global data governance programs in complex, matrixed organizations. Experience managing MDM platforms, data stewardship frameworks, and data product lifecycle. Demonstrable experience building and managing teams to deliver complex data & analytics requirements. Demonstrable experience building and delivering data & analytics strategies at global level that quantify value that good data brings to an organization. Expert in defining and running data governance operational processes: DQ measurements and tools, Data Maturity assessments, data architecture and technical solutions, policies and standards enforcement. Deep knowledge of data governance frameworks (e.g., DAMA-DMBOK), master data management, and data quality management. Strong leadership and influencing skills, able to engage stakeholders at all levels. Excellent understanding of data architecture, data lakes, and data product thinking. Strong program management and change management skills. Excellent communication skills, with the ability to simplify complex data topics for business audiences. Agile mindset and ability to pivot when needed and to resolve difficult conversations. Passionate mentor for more junior colleagues with an interest to develop and coach people. The skills for success Digital Strategy, Product Solution Architecture, Data Governance, Product Compliance, Digital Transformation, Stakeholder Relationship Management, Outstanding Communication, stakeholder engagement, Innovation Processes, Innovation, User Experience Design. What we offer With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy. Equality We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
Ready to tackle the most complex challenges in energy trading? Indicium AI is a dynamic, fast-growing consultancy where you'll work alongside brilliant minds to solve the hardest data and AI problems facing the world's largest energy trading companies. As a Senior Energy Trading Consultant, you'll be at the forefront of transforming how global energy markets operate - architecting next-generation trading solutions that process billions in daily transactions and shape the future of energy. This isn't your typical consulting role. You'll have the autonomy and agility of a smaller company while working on enterprise-scale challenges that would typically require armies of consultants. Every engagement is high-stakes, every solution is cutting edge, and every client interaction shapes the direction of entire trading operations. You'll go from whiteboard sessions with CTOs in the morning to hands on solution design in the afternoon - all while building the consulting practice that will define the industry's next chapter. Key Responsibilities: Client Engagement & Strategic Leadership Lead client workshops to define and refine complex trading solution requirements across multiple energy commodities (power, gas, oil, renewables) Partner with senior client stakeholders (CTOs, Heads of Trading, Risk Directors) to understand business objectives and translate them into actionable solution roadmaps Develop compelling business cases that demonstrate ROI and value creation for trading solution investments Act as the primary client relationship owner for strategic engagements, maintaining executive level relationships throughout project lifecycles Facilitate cross functional stakeholder alignment between Trading, Risk, Operations, IT, and Regulatory teams Drive thought leadership discussions on industry trends, market structure evolution, and technology adoption strategies Solution Design & Requirements Management Lead requirements gathering for Front, Middle and Back Office use cases and shaping Mesh AI's approach to building bespoke solutions to solve these challenges Design end to end solution architectures that address complex trading workflows, risk management, and regulatory requirements Navigate the nuances of physical and financial energy trading flows, including basis trading, portfolio optimization, and asset backed trading strategies Define functional specifications for real time market data integration, position management, P&L calculation, and risk reporting systems Establish clear success criteria and KPIs for solution delivery, ensuring alignment with business objectives Complex Delivery Management Lead agile delivery of multi workstream programs involving trading systems, data platforms, and analytics solutions Coach and coordinate cross functional agile teams including data engineers, software developers, quantitative analysts, and business stakeholders Establish agile governance frameworks including sprint planning, retrospectives, and continuous improvement processes Drive rapid prototyping and iterative delivery approaches that enable early value realization and stakeholder feedback Facilitate agile ceremonies at scale including PI planning, release planning, and cross team coordination events Ensure regulatory compliance considerations (EMIR, MiFID II, REMIT) are integrated into agile delivery practices and sprint outcomes Required Experience & Expertise: Energy or Commodity Trading: 5+ years of experience in energy or commodity trading environments with deep understanding of multiple commodities: power, gas, oil, and/or renewable energy Trading Systems: Hands on experience with ETRM platforms (Endur, Allegro, Brady, Eka, etc.) and trading system architectures Risk Management: Understanding of energy trading risks including market, credit, operational, and regulatory risks Physical and Financial: Experience with both physical commodity flows and financial derivative instruments Consulting & Client Management Consulting Background: Ideally 5+ years in management consulting, preferably with Big 4, tier-1 strategy firms, or specialist energy consulting practices Stakeholder Management: Proven track record of managing C-level and senior executive relationships in complex, high stakes environments Business Case Development: Demonstrated ability to build compelling financial and strategic business cases for technology investments Workshop Facilitation: Expert level facilitation skills for requirements workshops, design sessions, and stakeholder alignment meetings Communication: Exceptional written and verbal communication skills with ability to present to board level audiences Agile Delivery & Program Management Agile Leadership: Experience leading large scale agile transformations and complex multi team delivery programs (>£5M value) Cross functional Leadership: Ability to lead diverse agile teams including business users, technologists, and external vendors without direct authority Change Management: Experience driving organisational change and user adoption using agile change management principles Vendor Management: Track record of managing agile delivery partnerships with technology vendors and system integrators Preferred Qualifications: Background in quantitative analysis or derivatives pricing Previous experience at energy trading companies, utilities, or investment banks Knowledge of emerging technologies in trading (AI/ML, cloud platforms) Why Indicium AI Fast growing start up organisation with huge opportunity for career growth Highly competitive salary package along with company bonus A hugely collaborative working environment where every person's viewpoint is considered - a chance to make your mark on the business from day one! Financially backed business meaning security and support for new initiatives and global market expansion Pick your own Gear! Macbooks, PCs, Accessories! Drive your development with a personal learning budget
Apr 07, 2026
Full time
Ready to tackle the most complex challenges in energy trading? Indicium AI is a dynamic, fast-growing consultancy where you'll work alongside brilliant minds to solve the hardest data and AI problems facing the world's largest energy trading companies. As a Senior Energy Trading Consultant, you'll be at the forefront of transforming how global energy markets operate - architecting next-generation trading solutions that process billions in daily transactions and shape the future of energy. This isn't your typical consulting role. You'll have the autonomy and agility of a smaller company while working on enterprise-scale challenges that would typically require armies of consultants. Every engagement is high-stakes, every solution is cutting edge, and every client interaction shapes the direction of entire trading operations. You'll go from whiteboard sessions with CTOs in the morning to hands on solution design in the afternoon - all while building the consulting practice that will define the industry's next chapter. Key Responsibilities: Client Engagement & Strategic Leadership Lead client workshops to define and refine complex trading solution requirements across multiple energy commodities (power, gas, oil, renewables) Partner with senior client stakeholders (CTOs, Heads of Trading, Risk Directors) to understand business objectives and translate them into actionable solution roadmaps Develop compelling business cases that demonstrate ROI and value creation for trading solution investments Act as the primary client relationship owner for strategic engagements, maintaining executive level relationships throughout project lifecycles Facilitate cross functional stakeholder alignment between Trading, Risk, Operations, IT, and Regulatory teams Drive thought leadership discussions on industry trends, market structure evolution, and technology adoption strategies Solution Design & Requirements Management Lead requirements gathering for Front, Middle and Back Office use cases and shaping Mesh AI's approach to building bespoke solutions to solve these challenges Design end to end solution architectures that address complex trading workflows, risk management, and regulatory requirements Navigate the nuances of physical and financial energy trading flows, including basis trading, portfolio optimization, and asset backed trading strategies Define functional specifications for real time market data integration, position management, P&L calculation, and risk reporting systems Establish clear success criteria and KPIs for solution delivery, ensuring alignment with business objectives Complex Delivery Management Lead agile delivery of multi workstream programs involving trading systems, data platforms, and analytics solutions Coach and coordinate cross functional agile teams including data engineers, software developers, quantitative analysts, and business stakeholders Establish agile governance frameworks including sprint planning, retrospectives, and continuous improvement processes Drive rapid prototyping and iterative delivery approaches that enable early value realization and stakeholder feedback Facilitate agile ceremonies at scale including PI planning, release planning, and cross team coordination events Ensure regulatory compliance considerations (EMIR, MiFID II, REMIT) are integrated into agile delivery practices and sprint outcomes Required Experience & Expertise: Energy or Commodity Trading: 5+ years of experience in energy or commodity trading environments with deep understanding of multiple commodities: power, gas, oil, and/or renewable energy Trading Systems: Hands on experience with ETRM platforms (Endur, Allegro, Brady, Eka, etc.) and trading system architectures Risk Management: Understanding of energy trading risks including market, credit, operational, and regulatory risks Physical and Financial: Experience with both physical commodity flows and financial derivative instruments Consulting & Client Management Consulting Background: Ideally 5+ years in management consulting, preferably with Big 4, tier-1 strategy firms, or specialist energy consulting practices Stakeholder Management: Proven track record of managing C-level and senior executive relationships in complex, high stakes environments Business Case Development: Demonstrated ability to build compelling financial and strategic business cases for technology investments Workshop Facilitation: Expert level facilitation skills for requirements workshops, design sessions, and stakeholder alignment meetings Communication: Exceptional written and verbal communication skills with ability to present to board level audiences Agile Delivery & Program Management Agile Leadership: Experience leading large scale agile transformations and complex multi team delivery programs (>£5M value) Cross functional Leadership: Ability to lead diverse agile teams including business users, technologists, and external vendors without direct authority Change Management: Experience driving organisational change and user adoption using agile change management principles Vendor Management: Track record of managing agile delivery partnerships with technology vendors and system integrators Preferred Qualifications: Background in quantitative analysis or derivatives pricing Previous experience at energy trading companies, utilities, or investment banks Knowledge of emerging technologies in trading (AI/ML, cloud platforms) Why Indicium AI Fast growing start up organisation with huge opportunity for career growth Highly competitive salary package along with company bonus A hugely collaborative working environment where every person's viewpoint is considered - a chance to make your mark on the business from day one! Financially backed business meaning security and support for new initiatives and global market expansion Pick your own Gear! Macbooks, PCs, Accessories! Drive your development with a personal learning budget
We help the world Be Everyday Ready Today's threatscape is relentless. So are we. At Cyderes, we specialize in building practical IAM, exposure management, and risk programs, and stopping active threats fast with MDR that works with your existing security tools - all augmented by AI and driven by seasoned operators. Our tireless global team is laser-focused on cybersecurity, arming organizations with the people, platforms, and perspectives they need to conquer whatever tomorrow throws their way. About the Role: The Principal Consultant, PAM at Cyderes serves as a technical authority for the IAM and PAM technology stack. Recognized as an industry expert, this role is responsible for designing and leading complex PAM solution deployments. Acting as a technical lead, the Principal Consultant advises clients on best practices and ensures excellence throughout project delivery. This role also involves mentoring other consultants, guiding implementation teams, and serving as a trusted advisor to customers. The ideal candidate will bring deep hands on experience in deploying large scale PAM solutions, paired with strong communication skills and the ability to operate across multiple projects simultaneously. Responsibilities: Serve as the domain expert in Privileged Access Management (PAM) solutions Lead large enterprise PAM deployments through the full delivery lifecycle Conduct strategic PAM assessments and workshops using the Cyderes framework Design and architect solutions to meet customer PAM requirements Provide expert guidance on PAM best practices and emerging trends Define and promote standard methodologies for PAM delivery and privileged account security Build and maintain strong, productive client relationships Act as the communication bridge between customers and internal teams (implementation, sales, success, and marketing) Manage and resolve customer issues and escalations promptly Support pre sales efforts, including presentations, demonstrations, RFP responses, and proposal scoping Contribute subject matter expertise to enhance Cyderes's PAM Managed Services Requirements: 5+ years of direct experience delivering large, complex PAM implementations Engineer-level certification with CyberArk, BeyondTrust, Delinea, or similar PAM platforms 6+ years in consulting and systems integration roles Excellent problem solving, communication, and presentation skills Proven ability to manage multiple concurrent projects Proficiency in XML, SPML, Web Services (SOAP/REST), and web/application servers Experience across Windows and UNIX/Linux environments Strong knowledge of databases (Oracle, Sybase, MSSQL, MySQL) and directories (LDAP, AD) Familiarity with identity management solutions Willingness to travel up to 40% annually Bachelor's degree or diploma in Computer Science, Computer Engineering, or related field Cyderes is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, religion, color, sex, age, disability, sexual orientation, genetic information, national origin, or veteran status. Note: This job posting is intended for direct applicants only. We request that outside recruiters do not contact us regarding this position.
Apr 07, 2026
Full time
We help the world Be Everyday Ready Today's threatscape is relentless. So are we. At Cyderes, we specialize in building practical IAM, exposure management, and risk programs, and stopping active threats fast with MDR that works with your existing security tools - all augmented by AI and driven by seasoned operators. Our tireless global team is laser-focused on cybersecurity, arming organizations with the people, platforms, and perspectives they need to conquer whatever tomorrow throws their way. About the Role: The Principal Consultant, PAM at Cyderes serves as a technical authority for the IAM and PAM technology stack. Recognized as an industry expert, this role is responsible for designing and leading complex PAM solution deployments. Acting as a technical lead, the Principal Consultant advises clients on best practices and ensures excellence throughout project delivery. This role also involves mentoring other consultants, guiding implementation teams, and serving as a trusted advisor to customers. The ideal candidate will bring deep hands on experience in deploying large scale PAM solutions, paired with strong communication skills and the ability to operate across multiple projects simultaneously. Responsibilities: Serve as the domain expert in Privileged Access Management (PAM) solutions Lead large enterprise PAM deployments through the full delivery lifecycle Conduct strategic PAM assessments and workshops using the Cyderes framework Design and architect solutions to meet customer PAM requirements Provide expert guidance on PAM best practices and emerging trends Define and promote standard methodologies for PAM delivery and privileged account security Build and maintain strong, productive client relationships Act as the communication bridge between customers and internal teams (implementation, sales, success, and marketing) Manage and resolve customer issues and escalations promptly Support pre sales efforts, including presentations, demonstrations, RFP responses, and proposal scoping Contribute subject matter expertise to enhance Cyderes's PAM Managed Services Requirements: 5+ years of direct experience delivering large, complex PAM implementations Engineer-level certification with CyberArk, BeyondTrust, Delinea, or similar PAM platforms 6+ years in consulting and systems integration roles Excellent problem solving, communication, and presentation skills Proven ability to manage multiple concurrent projects Proficiency in XML, SPML, Web Services (SOAP/REST), and web/application servers Experience across Windows and UNIX/Linux environments Strong knowledge of databases (Oracle, Sybase, MSSQL, MySQL) and directories (LDAP, AD) Familiarity with identity management solutions Willingness to travel up to 40% annually Bachelor's degree or diploma in Computer Science, Computer Engineering, or related field Cyderes is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, religion, color, sex, age, disability, sexual orientation, genetic information, national origin, or veteran status. Note: This job posting is intended for direct applicants only. We request that outside recruiters do not contact us regarding this position.
Head of Identity & Access Governance (IAG)Location: London - Hybrid - 3 days on siteDepartment: BISO OfficeReports to: BISOType: Full-Time,PermanentSPONSORSHIP UNAVAILABLERole Summary:The Head of Identity& Access Governance is a senior strategic leader responsible for definingand executing the global Identity Security and Zero Trust roadmap across acomplex international organisation. This role leads enterprise-wide governanceof digital identities, access models, controls, and technologies, ensuringsecure-by-design access for employees, partners, and systems across multipleregions.The ideal candidatecombines deep expertise in Identity Governance, Zero Trust architectures,Active Directory / Entra ID, and identity transformation with strongleadership, stakeholder influence, and operating-model experience.Key Responsibilities1. Strategic Leadership & Roadmap Ownership Develop and own the global Identity & Access Governance strategy, aligned to business objectives and the enterprise cyber roadmap. Lead the design, implementation, and continuous improvement of the organisation's Zero Trust security model, including identity as the new perimeter. Define the multi-year roadmap covering identity governance, PAM, role engineering, directory services, automation, and identity analytics. 2. Identity Governance Oversight Set enterprise-wide policies, standards, and controls governing user access, privileged access, and system entitlements. Ensure consistent governance across all regions and business units, including federated environments and third-party access. Oversee Joiner-Mover-Leaver (JML) lifecycle automation and risk-based access models. 3. Technology Leadership (AD, Entra ID & IAMPlatforms) Own the strategy and governance model for Active Directory (AD), Entra ID (Azure AD), and domain services across the enterprise. Lead or advise on major technical initiatives such as consolidations, domain modernisation, AD hardening, conditional access, and authentication standards. Oversee selection, architecture, and operation of IAG and PAM tools - OKTA 4. Zero Trust & Access Transformation Champion a holistic Zero Trust vision covering identity, device, network, application, and data security. Define principles such as least privilege, continuous validation, segmentation, and risk-adaptive access. Drive adoption across business functions, technology teams, and geographic regions. 5. Governance, Compliance & Risk Management Ensure identity processes comply with global standards and regulations (ISO 27001, NIST, SOX, GDPR, industry-specific controls). Lead IAG risk assessments, audit readiness, control testing, and remediation activities. Provide executive reporting on identity risk posture, programme maturity, and KPIs. 6. People Leadership & Operating Model Lead and grow a global Identity Governance team responsible for strategy, governance, engineering, and operations. Build effective partnership models with IT Operations, Cloud Engineering, Security Architecture, HR, and Global Business Units. Establish a federated identity operating model with clear accountability and measurement. 7. Innovation & Continuous Improvement Evaluate emerging technologies Drive automation to streamline access provisioning, certifications, and privileged access processes. Promote a culture of secure digital identity and user-centric access experience. Skills, Experience & QualificationsEssential 10+ years' experience in Identity & Access Management, with at least 5 years in strategic or leadership roles. Proven experience managing identity services across global, multi-region, multi-forest environments. Deep understanding of Active Directory, Entra ID, authentication protocols, and directory security. Demonstrable ownership of Zero Trust strategy implementation at enterprise scale. Strong background in IAG technologies. Experience with Privileged Access Management (CyberArk, BeyondTrust, etc.). Excellent stakeholder management and communication skills across senior business and technical audiences. Key Competencies Strategic vision with the ability to execute at scale. Strong leadership and cross-functional influence. Technical authority in identity and directory services. Risk-driven decision-making. Excellent communication and executive presentation skills. Ability to operate within a complex, global matrix organisation. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 01, 2026
Full time
Head of Identity & Access Governance (IAG)Location: London - Hybrid - 3 days on siteDepartment: BISO OfficeReports to: BISOType: Full-Time,PermanentSPONSORSHIP UNAVAILABLERole Summary:The Head of Identity& Access Governance is a senior strategic leader responsible for definingand executing the global Identity Security and Zero Trust roadmap across acomplex international organisation. This role leads enterprise-wide governanceof digital identities, access models, controls, and technologies, ensuringsecure-by-design access for employees, partners, and systems across multipleregions.The ideal candidatecombines deep expertise in Identity Governance, Zero Trust architectures,Active Directory / Entra ID, and identity transformation with strongleadership, stakeholder influence, and operating-model experience.Key Responsibilities1. Strategic Leadership & Roadmap Ownership Develop and own the global Identity & Access Governance strategy, aligned to business objectives and the enterprise cyber roadmap. Lead the design, implementation, and continuous improvement of the organisation's Zero Trust security model, including identity as the new perimeter. Define the multi-year roadmap covering identity governance, PAM, role engineering, directory services, automation, and identity analytics. 2. Identity Governance Oversight Set enterprise-wide policies, standards, and controls governing user access, privileged access, and system entitlements. Ensure consistent governance across all regions and business units, including federated environments and third-party access. Oversee Joiner-Mover-Leaver (JML) lifecycle automation and risk-based access models. 3. Technology Leadership (AD, Entra ID & IAMPlatforms) Own the strategy and governance model for Active Directory (AD), Entra ID (Azure AD), and domain services across the enterprise. Lead or advise on major technical initiatives such as consolidations, domain modernisation, AD hardening, conditional access, and authentication standards. Oversee selection, architecture, and operation of IAG and PAM tools - OKTA 4. Zero Trust & Access Transformation Champion a holistic Zero Trust vision covering identity, device, network, application, and data security. Define principles such as least privilege, continuous validation, segmentation, and risk-adaptive access. Drive adoption across business functions, technology teams, and geographic regions. 5. Governance, Compliance & Risk Management Ensure identity processes comply with global standards and regulations (ISO 27001, NIST, SOX, GDPR, industry-specific controls). Lead IAG risk assessments, audit readiness, control testing, and remediation activities. Provide executive reporting on identity risk posture, programme maturity, and KPIs. 6. People Leadership & Operating Model Lead and grow a global Identity Governance team responsible for strategy, governance, engineering, and operations. Build effective partnership models with IT Operations, Cloud Engineering, Security Architecture, HR, and Global Business Units. Establish a federated identity operating model with clear accountability and measurement. 7. Innovation & Continuous Improvement Evaluate emerging technologies Drive automation to streamline access provisioning, certifications, and privileged access processes. Promote a culture of secure digital identity and user-centric access experience. Skills, Experience & QualificationsEssential 10+ years' experience in Identity & Access Management, with at least 5 years in strategic or leadership roles. Proven experience managing identity services across global, multi-region, multi-forest environments. Deep understanding of Active Directory, Entra ID, authentication protocols, and directory security. Demonstrable ownership of Zero Trust strategy implementation at enterprise scale. Strong background in IAG technologies. Experience with Privileged Access Management (CyberArk, BeyondTrust, etc.). Excellent stakeholder management and communication skills across senior business and technical audiences. Key Competencies Strategic vision with the ability to execute at scale. Strong leadership and cross-functional influence. Technical authority in identity and directory services. Risk-driven decision-making. Excellent communication and executive presentation skills. Ability to operate within a complex, global matrix organisation. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
