Company Description We are the ROI agency, a position we have proudly held true since 2005. Our more than 6,000 specialists across 95 markets offer unparalleled capabilities in Media, Data, Technology, Commerce and Content. We put effectiveness at the heart of our work to solve complex challenges, drive successful business outcomes, and grow our clients'businesses. Over the years, we have evolved our definition of ROI, as it has changed with the ever- complicated communications landscape. ROI is no longer simply about the most efficient planning, buying and reporting of media. Yes, ROI is about delivering Return on Investment; but it's also about going beyond to deliver a Return on Imagination and more integrated experiences that inspire Growth. Top-line growth for our clients' businesses, growth for our people and growth for our culture. Powered by our best-in-class proprietary tools and data, our work spans the full spectrum of media communications, from analytics, data and technology to performance marketing, content and superior trading. This breadth means we deliver Insight that lies at the intersection of consumer, category, and brand, attributing every budget to stronger business outcomes. It means we deliver more creative media solutions that bring together best-in-class strategy, planning and the power of Publicis Groupe to ensure distinct and more personal brand experiences for our clients. It means we adopt new data analytics and value optimisation techniques while building relationships with some of the world's most exciting start ups. We leverage over 30 years of media planning expertise to go beyond traditional media solutions and deliver a Return on Investment that is both forward-thinking and accountable to our clients. At Zenith, we ultimately seek out a more meaningful kind of ROI. Our unique way of thinking inspires growth for some of the world's leading brands, including Coty, Electrolux, Essity, Lactalis, Luxottica, Nestlé, Nomad Foods, Reckitt, TikTok and Verizon. Job Description About the client Publicis Alchemy is an innovation engine at the heart of one of Publicis Media's largest global pharmaceutical partnerships. Built by Publicis Groupe with a bold ambition -to Make It Better and Better- our mission is to transform the way media connects with people and ultimately helps make life better for patients around the world. We're a collective of exceptional thinkers, creators, and innovators united by curiosity and driven by purpose. Here, collaboration isn't just encouraged - it's essential. Operating within a vibrant global ecosystem, we bring together diverse perspectives to push boundaries, embrace new possibilities, and redefine what's next in healthcare communications. If you're bold, imaginative, and passionate about building the future, Publicis Alchemy is where your talent will thrive - and where your work will truly make an impact. Join us. Help us make it better, and then make it better again. About the role We are seeking an exceptional Digital Operations Director to lead digital operations for the ex-US global business. Working closely with the London-based ex-US account team, US-based Publicis Alchemy colleagues, and more than 30 local markets worldwide, this role sits at the centre of a highly collaborative global ecosystem. You will be responsible for driving operational excellence, governance, and the continuous evolution of the client digital hub model and Ways of Working (WoW) across all Central Digital Activation markets, ensuring that biddable activation (social and programmatic) is delivered with consistency, efficiency, and world class quality across all teams and regions. You will also oversee delivery standards, operational workflows, measurement frameworks, and cross channel collaboration, ensuring seamless integration with SEO, Search, TAAG, APEX, analytics, and omnichannel planning. Working closely with the Biddable Hub Lead, you will act as the operational backbone of the hub-driving improvements, ensuring governance, and enabling high quality campaign execution at scale. With a balance of curiosity, rigour, and fresh thinking, the work you do will support stronger creative briefing, define production requirements, and confidently balance client, agency, and team needs to drive long-term impact and consistency at scale. Responsibilities About the work Hub Model, Governance & Ways of Working Lead the deployment, optimisation, and continuous improvement of the client digital hub model and WoW across onshore and offshore teams Ensure the hub is fully integrated with SEO, Search, TAAG, APEX, analytics, and omnichannel planning, enabling aligned and efficient cross channel delivery Identify, scope, and implement operational enhancements, workflow improvements, and automation initiatives to improve efficiency, quality, and scalability Oversee governance frameworks including compliance, brand safety, data privacy, taxonomy, documentation, and platform policy adherence Campaign Delivery Excellence Oversee the operational delivery of all biddable campaigns, ensuring set up, optimisation, reporting, and financial processes are accurate, timely, and aligned with best practices Build and maintain frameworks for world class optimisation, test and learn, and performance commentary, ensuring insights are consistently applied across markets Partner with the Global Biddable team and market leads to maintain a central repository of campaign learnings and test results, ensuring insights are shared and embedded into future planning Ensure consistent KPI alignment, measurement standards, and reporting frameworks in partnership with analytics teams Hub Operations, Tools & Technology Ensure consistent adoption and effective use of key operational tools (AuditPro, CapSure, GrowthOS modules, Power BI dashboards, and other platforms) Drive collaboration between hub teams, TAAG, and market teams to maintain consistent workflows, quality standards, and operational alignment Champion the use of automation, AI driven optimisation, and platform innovations to enhance operational efficiency and campaign performance Monitor operational performance, identifying gaps and implementing corrective actions to maintain world class delivery Stakeholder Engagement Build trusted relationships with senior client stakeholders globally, regionally, and locally, ensuring operational delivery consistently meets expectations Act as a key point of contact for operational excellence discussions with internal leadership, cross agency partners, and market teams Proactively identify and present operational innovations, process improvements, and efficiency opportunities that enhance client value and hub performance Support the Digital Hub Lead in strategic planning, leadership alignment, and hub evolution initiatives Team Leadership & Capability Development Directly manage the Campaign Manager and provide leadership across the broader operations team Foster a strong, unified culture across onshore and offshore teams, ensuring collaboration, consistency, and shared accountability Oversee training, onboarding, certification programmes, and capability building initiatives to strengthen operational excellence across the hub Support succession planning and talent development to ensure long term capability and team resilience Qualifications What you need to succeed Proven experience leading multi market biddable activation teams across social and programmatic Strong expertise in operational excellence, workflow design, governance frameworks, and hub model deployment Deep understanding of campaign activation processes, optimisation frameworks, measurement methodologies, and automation solutions Skilled in senior stakeholder engagement and cross functional collaboration across complex, matrixed organisations Exceptional organisational, leadership, and communication skills, with the ability to unify and inspire geographically dispersed teams Demonstrated track record of driving process innovation, operational improvements, and scalable delivery models Experience working within regulated industries (pharma experience advantageous) Additional Information Zenith International has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans, we also offer: WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day to day work and create time to focus on your well being and self care. BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity, Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends . click apply for full job details
Feb 27, 2026
Full time
Company Description We are the ROI agency, a position we have proudly held true since 2005. Our more than 6,000 specialists across 95 markets offer unparalleled capabilities in Media, Data, Technology, Commerce and Content. We put effectiveness at the heart of our work to solve complex challenges, drive successful business outcomes, and grow our clients'businesses. Over the years, we have evolved our definition of ROI, as it has changed with the ever- complicated communications landscape. ROI is no longer simply about the most efficient planning, buying and reporting of media. Yes, ROI is about delivering Return on Investment; but it's also about going beyond to deliver a Return on Imagination and more integrated experiences that inspire Growth. Top-line growth for our clients' businesses, growth for our people and growth for our culture. Powered by our best-in-class proprietary tools and data, our work spans the full spectrum of media communications, from analytics, data and technology to performance marketing, content and superior trading. This breadth means we deliver Insight that lies at the intersection of consumer, category, and brand, attributing every budget to stronger business outcomes. It means we deliver more creative media solutions that bring together best-in-class strategy, planning and the power of Publicis Groupe to ensure distinct and more personal brand experiences for our clients. It means we adopt new data analytics and value optimisation techniques while building relationships with some of the world's most exciting start ups. We leverage over 30 years of media planning expertise to go beyond traditional media solutions and deliver a Return on Investment that is both forward-thinking and accountable to our clients. At Zenith, we ultimately seek out a more meaningful kind of ROI. Our unique way of thinking inspires growth for some of the world's leading brands, including Coty, Electrolux, Essity, Lactalis, Luxottica, Nestlé, Nomad Foods, Reckitt, TikTok and Verizon. Job Description About the client Publicis Alchemy is an innovation engine at the heart of one of Publicis Media's largest global pharmaceutical partnerships. Built by Publicis Groupe with a bold ambition -to Make It Better and Better- our mission is to transform the way media connects with people and ultimately helps make life better for patients around the world. We're a collective of exceptional thinkers, creators, and innovators united by curiosity and driven by purpose. Here, collaboration isn't just encouraged - it's essential. Operating within a vibrant global ecosystem, we bring together diverse perspectives to push boundaries, embrace new possibilities, and redefine what's next in healthcare communications. If you're bold, imaginative, and passionate about building the future, Publicis Alchemy is where your talent will thrive - and where your work will truly make an impact. Join us. Help us make it better, and then make it better again. About the role We are seeking an exceptional Digital Operations Director to lead digital operations for the ex-US global business. Working closely with the London-based ex-US account team, US-based Publicis Alchemy colleagues, and more than 30 local markets worldwide, this role sits at the centre of a highly collaborative global ecosystem. You will be responsible for driving operational excellence, governance, and the continuous evolution of the client digital hub model and Ways of Working (WoW) across all Central Digital Activation markets, ensuring that biddable activation (social and programmatic) is delivered with consistency, efficiency, and world class quality across all teams and regions. You will also oversee delivery standards, operational workflows, measurement frameworks, and cross channel collaboration, ensuring seamless integration with SEO, Search, TAAG, APEX, analytics, and omnichannel planning. Working closely with the Biddable Hub Lead, you will act as the operational backbone of the hub-driving improvements, ensuring governance, and enabling high quality campaign execution at scale. With a balance of curiosity, rigour, and fresh thinking, the work you do will support stronger creative briefing, define production requirements, and confidently balance client, agency, and team needs to drive long-term impact and consistency at scale. Responsibilities About the work Hub Model, Governance & Ways of Working Lead the deployment, optimisation, and continuous improvement of the client digital hub model and WoW across onshore and offshore teams Ensure the hub is fully integrated with SEO, Search, TAAG, APEX, analytics, and omnichannel planning, enabling aligned and efficient cross channel delivery Identify, scope, and implement operational enhancements, workflow improvements, and automation initiatives to improve efficiency, quality, and scalability Oversee governance frameworks including compliance, brand safety, data privacy, taxonomy, documentation, and platform policy adherence Campaign Delivery Excellence Oversee the operational delivery of all biddable campaigns, ensuring set up, optimisation, reporting, and financial processes are accurate, timely, and aligned with best practices Build and maintain frameworks for world class optimisation, test and learn, and performance commentary, ensuring insights are consistently applied across markets Partner with the Global Biddable team and market leads to maintain a central repository of campaign learnings and test results, ensuring insights are shared and embedded into future planning Ensure consistent KPI alignment, measurement standards, and reporting frameworks in partnership with analytics teams Hub Operations, Tools & Technology Ensure consistent adoption and effective use of key operational tools (AuditPro, CapSure, GrowthOS modules, Power BI dashboards, and other platforms) Drive collaboration between hub teams, TAAG, and market teams to maintain consistent workflows, quality standards, and operational alignment Champion the use of automation, AI driven optimisation, and platform innovations to enhance operational efficiency and campaign performance Monitor operational performance, identifying gaps and implementing corrective actions to maintain world class delivery Stakeholder Engagement Build trusted relationships with senior client stakeholders globally, regionally, and locally, ensuring operational delivery consistently meets expectations Act as a key point of contact for operational excellence discussions with internal leadership, cross agency partners, and market teams Proactively identify and present operational innovations, process improvements, and efficiency opportunities that enhance client value and hub performance Support the Digital Hub Lead in strategic planning, leadership alignment, and hub evolution initiatives Team Leadership & Capability Development Directly manage the Campaign Manager and provide leadership across the broader operations team Foster a strong, unified culture across onshore and offshore teams, ensuring collaboration, consistency, and shared accountability Oversee training, onboarding, certification programmes, and capability building initiatives to strengthen operational excellence across the hub Support succession planning and talent development to ensure long term capability and team resilience Qualifications What you need to succeed Proven experience leading multi market biddable activation teams across social and programmatic Strong expertise in operational excellence, workflow design, governance frameworks, and hub model deployment Deep understanding of campaign activation processes, optimisation frameworks, measurement methodologies, and automation solutions Skilled in senior stakeholder engagement and cross functional collaboration across complex, matrixed organisations Exceptional organisational, leadership, and communication skills, with the ability to unify and inspire geographically dispersed teams Demonstrated track record of driving process innovation, operational improvements, and scalable delivery models Experience working within regulated industries (pharma experience advantageous) Additional Information Zenith International has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans, we also offer: WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day to day work and create time to focus on your well being and self care. BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity, Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends . click apply for full job details
Project Controls Engineer Consultant to Associate Director level Warrington, England with travel one week per month to North Scotland Permanent Full time with flexible core hours About this opportunity Gleeds is a leading global property and construction consultancy. Independent since 1875, we are proud to deliver award-winning projects around the world. We are a Great Place to Workcertifiedemployer, with our people at the heart of everything we do. Climate change and Sustainability is at the top of our agenda, we have been established within the energy sector for the past 40 years and have achieved significant growth in the past years as we contribute to a sector that will have trillions of pounds of investment over the next decade. Our teams are at the forefront of the change, managing life changing projects in Solar, Hydrogen, Nuclear, Renewables and Defence, and we want you to be part of that too. At Gleeds, our projects take us across the globe, giving you opportunities to travel or to remain at the office base you choose. Gleeds Energy Project Controls team has grown tremendously over the past 12 months, and we are looking to further grow by recruiting a Project Controls Engineer. In this role you will play a critical part in the support and delivery of major, complex projects, particularly within the nuclear decommissioning sector. Your day to day could look like: Maintain and monitor the cost control account Report on performance using Earned Value analysis Develop and implement accurate technical cost capture methodology SAP analysis and collation of cost data Establish project budgets from estimates, track committed costs and forecast cost to completion Evaluation Change control and the impact on Projects Collaborating with Project Managers and stakeholders to provide cost-related insights and recommendations Support the assurance of cost reporting Production of performance packs for Senior Management Trend analysis, KPI and milestone reporting Utilise different and appropriate cost techniques in development of benchmarking, audit or independent analysis. Provide knowledgeable input into the cost process, guidance and development/coaching of wider cost community. Understand other project controls elements such as planning, earned value, progress measurement, change control pre- and post-contract However, in the consultancy world, no two days are the same! We are a flexible team that support each other's projects as well as getting in involved with wider business activities and we believe that variety is key to your development. Who we're looking for: Ideally be HNC, HND or Degree qualified in a Quantity Surveying / Cost Management, Construction Law, or similar / relevant discipline, or in some case applicants with an alternative background (e.g.: Engineering) may be considered Must have experience within the Construction environment or engineering discipline and relevant experience within Cost Management, experience in the Nuclear / Civil engineering / Engineering (Including Service contracting) sector is essential Excellent communication skills both written and verbal, as well as a methodical way of thinking with excellent problem solving skills SAP and CEMAR experience Experience operating forms of contract, including NEC3 and NEC4 Professional qualifications and/or membership of the APM, AcostE or other relevant Chartered Institute are desired, and will be supported if not already obtained What we can offer you Clear opportunities to develop and grow your career through training and further qualifications Fantastic networking opportunities to grow your personal brand and expand your understanding of the industry Generous holiday allowance plus the option to purchase additional days through the holiday purchase scheme. Highly competitive salary and the opportunity to increase this through continuous reviews Employee Assistance Programme to ensure your health and personal well-being comes first Flexible working arrangements to ensure you have a healthy work-life balance Volunteering opportunities to engage with your local community or charitable organisations Unparalleled support from central teams and a company that is recognised as a gold standard investor in people About us Gleeds is a global property and construction consultancy with over 150 years of expertise, operating in 28 countries worldwide. From iconic landmarks to critical infrastructure, we drive innovation, sustainability and value, delivering transformative projects that shape communities and redefine the built environment.
Feb 27, 2026
Full time
Project Controls Engineer Consultant to Associate Director level Warrington, England with travel one week per month to North Scotland Permanent Full time with flexible core hours About this opportunity Gleeds is a leading global property and construction consultancy. Independent since 1875, we are proud to deliver award-winning projects around the world. We are a Great Place to Workcertifiedemployer, with our people at the heart of everything we do. Climate change and Sustainability is at the top of our agenda, we have been established within the energy sector for the past 40 years and have achieved significant growth in the past years as we contribute to a sector that will have trillions of pounds of investment over the next decade. Our teams are at the forefront of the change, managing life changing projects in Solar, Hydrogen, Nuclear, Renewables and Defence, and we want you to be part of that too. At Gleeds, our projects take us across the globe, giving you opportunities to travel or to remain at the office base you choose. Gleeds Energy Project Controls team has grown tremendously over the past 12 months, and we are looking to further grow by recruiting a Project Controls Engineer. In this role you will play a critical part in the support and delivery of major, complex projects, particularly within the nuclear decommissioning sector. Your day to day could look like: Maintain and monitor the cost control account Report on performance using Earned Value analysis Develop and implement accurate technical cost capture methodology SAP analysis and collation of cost data Establish project budgets from estimates, track committed costs and forecast cost to completion Evaluation Change control and the impact on Projects Collaborating with Project Managers and stakeholders to provide cost-related insights and recommendations Support the assurance of cost reporting Production of performance packs for Senior Management Trend analysis, KPI and milestone reporting Utilise different and appropriate cost techniques in development of benchmarking, audit or independent analysis. Provide knowledgeable input into the cost process, guidance and development/coaching of wider cost community. Understand other project controls elements such as planning, earned value, progress measurement, change control pre- and post-contract However, in the consultancy world, no two days are the same! We are a flexible team that support each other's projects as well as getting in involved with wider business activities and we believe that variety is key to your development. Who we're looking for: Ideally be HNC, HND or Degree qualified in a Quantity Surveying / Cost Management, Construction Law, or similar / relevant discipline, or in some case applicants with an alternative background (e.g.: Engineering) may be considered Must have experience within the Construction environment or engineering discipline and relevant experience within Cost Management, experience in the Nuclear / Civil engineering / Engineering (Including Service contracting) sector is essential Excellent communication skills both written and verbal, as well as a methodical way of thinking with excellent problem solving skills SAP and CEMAR experience Experience operating forms of contract, including NEC3 and NEC4 Professional qualifications and/or membership of the APM, AcostE or other relevant Chartered Institute are desired, and will be supported if not already obtained What we can offer you Clear opportunities to develop and grow your career through training and further qualifications Fantastic networking opportunities to grow your personal brand and expand your understanding of the industry Generous holiday allowance plus the option to purchase additional days through the holiday purchase scheme. Highly competitive salary and the opportunity to increase this through continuous reviews Employee Assistance Programme to ensure your health and personal well-being comes first Flexible working arrangements to ensure you have a healthy work-life balance Volunteering opportunities to engage with your local community or charitable organisations Unparalleled support from central teams and a company that is recognised as a gold standard investor in people About us Gleeds is a global property and construction consultancy with over 150 years of expertise, operating in 28 countries worldwide. From iconic landmarks to critical infrastructure, we drive innovation, sustainability and value, delivering transformative projects that shape communities and redefine the built environment.
At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action-enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies Proven senior-level expertise designing and governing global B2B demand generation operating models that balance standardization, flexibility, and scale Deep knowledge of marketing automation ecosystems, lifecycle frameworks, lead and account-based engagement models, and data governance required for complex buying journeys Strong capability translating business and segment strategy into automated, omni-channel customer journeys using marketing automation platforms, customer data platforms, and AI-enabled tools Advanced analytical mindset with the ability to use performance dashboards, conversion metrics, attribution models, and AI-driven insights to optimize lead quality and revenue impact Demonstrated leadership experience building and mentoring high-performing global operations teams while driving automation maturity, governance, and adoption of new technologies Education Bachelor's degree in Marketing, Communications, Business, or a related field required Responsibilities Leads global demand generation operations, owning lifecycle, automation, data, and AI-enabled processes that power scalable, measurable, and compliant revenue growth Lead the global B2B demand generation operations strategy with a strong focus on process excellence, intelligent automation, and measurable growth Own and evolve the end-to-end demand operating engine, from first customer signal through sales handoff, across people, process, technology, and AI Govern marketing automation execution, including workflow architecture, lifecycle design, scoring models, routing logic, and service-level alignment Own customer contact data quality incl. governance, consent and compliance, eg Opt-In management Build and scale AI-powered scoring, nurturing, segmentation, and orchestration capabilities to improve speed, quality, and efficiency Partner closely with Sales Operations, Business Systems, and Sales Development teams to ensure lead quality, conversion performance, and smooth handover into sales Define and enforce global lifecycle standards, funnel definitions, and reporting frameworks to enable trusted measurement and attribution Lead and mentor global demand generation operations and technology teams across regions, ensuring consistent frameworks with localized execution Translate business strategy into standardized, automated, optimized, and measurable operating capabilities that enable segment teams to focus on execution and optimization About the Team Our Marketing & Demand Generation Operations team is responsible for enabling scalable, compliant, and high-performing demand generation across all segments and regions. By joining this team, you will: Build the operating backbone that powers global revenue marketing. Shape how automation, data, and AI are applied responsibly at scale. Enable marketing and sales teams to focus on strategy and growth, not tooling or data challenges Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.
Feb 26, 2026
Full time
At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action-enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies Proven senior-level expertise designing and governing global B2B demand generation operating models that balance standardization, flexibility, and scale Deep knowledge of marketing automation ecosystems, lifecycle frameworks, lead and account-based engagement models, and data governance required for complex buying journeys Strong capability translating business and segment strategy into automated, omni-channel customer journeys using marketing automation platforms, customer data platforms, and AI-enabled tools Advanced analytical mindset with the ability to use performance dashboards, conversion metrics, attribution models, and AI-driven insights to optimize lead quality and revenue impact Demonstrated leadership experience building and mentoring high-performing global operations teams while driving automation maturity, governance, and adoption of new technologies Education Bachelor's degree in Marketing, Communications, Business, or a related field required Responsibilities Leads global demand generation operations, owning lifecycle, automation, data, and AI-enabled processes that power scalable, measurable, and compliant revenue growth Lead the global B2B demand generation operations strategy with a strong focus on process excellence, intelligent automation, and measurable growth Own and evolve the end-to-end demand operating engine, from first customer signal through sales handoff, across people, process, technology, and AI Govern marketing automation execution, including workflow architecture, lifecycle design, scoring models, routing logic, and service-level alignment Own customer contact data quality incl. governance, consent and compliance, eg Opt-In management Build and scale AI-powered scoring, nurturing, segmentation, and orchestration capabilities to improve speed, quality, and efficiency Partner closely with Sales Operations, Business Systems, and Sales Development teams to ensure lead quality, conversion performance, and smooth handover into sales Define and enforce global lifecycle standards, funnel definitions, and reporting frameworks to enable trusted measurement and attribution Lead and mentor global demand generation operations and technology teams across regions, ensuring consistent frameworks with localized execution Translate business strategy into standardized, automated, optimized, and measurable operating capabilities that enable segment teams to focus on execution and optimization About the Team Our Marketing & Demand Generation Operations team is responsible for enabling scalable, compliant, and high-performing demand generation across all segments and regions. By joining this team, you will: Build the operating backbone that powers global revenue marketing. Shape how automation, data, and AI are applied responsibly at scale. Enable marketing and sales teams to focus on strategy and growth, not tooling or data challenges Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.
Who we are GlobalData operates an intelligence platform that empowers leaders to act decisively in a world of complexity and change. By uniting proprietary data, human expertise, and purpose-built AI into a single, connected platform, we help organizations see what s coming, move faster, and lead with confidence. Our solutions are used by over 5,000 organizations across the world s largest industries, delivering tailored intelligence that supports strategic planning, innovation, risk management, and sustainable growth. Why join GlobalData? GlobalData is at a pivotal point in its growth journey and we need curious, ambitious, courageous people to support us in achieving our vision to deliver intelligence that transforms uncertainty into opportunity for the world s most successful organizations.? Our big ambitions mean that life at GlobalData is fast paced, entrepreneurial and rewarding. Working together in an intellectually challenging environment, where learning is super-charged to keep us on our toes, the highly stimulating, fast-paced, global environment we operate in, and our bold ambitions result in unique learning opportunities for our people. The role We are seeking a Head of Events Marketing to lead the marketing strategy and delivery for a large, multi-sector portfolio of 60+ B2B events. Reporting into the Director of Product, this role will be responsible for driving delegate and sponsor demand, building scalable performance marketing and automation capability, and embedding best-practice processes across the events marketing function. This is a hands-on leadership role. You will set direction, build frameworks, and actively execute campaigns while providing leadership and coaching within the team. Our portfolio spans three main industry sectors: Financial Services, Consumer and Technology, taking place in three primary regions Europe, the USA and Asia. What you ll be doing Portfolio & demand leadership Own the end-to-end marketing strategy for a portfolio of 60+ B2B conferences and events Drive delegate acquisition and sponsor demand across mixed revenue models (delegate-paid and sponsor-led) Partner closely with delegate sales and sponsorship teams to align marketing activity with revenue and pipeline targets Define and track portfolio-level KPIs, including registrations, CPL, conversion rates, pipeline contribution, and ROI Performance marketing & growth Lead paid acquisition strategy across channels, including paid social, search, display, and retargeting Apply data, insight, and experimentation to continuously optimise campaign and funnel performance Oversee campaign planning from proposition development through launch, optimisation, and post-event evaluation Establish a test-and-learn culture across the events portfolio Marketing operations & automation Build and optimise marketing automation workflows to enable scale, efficiency, and personalisation Improve segmentation, lead scoring, nurture journeys, and attribution in collaboration with sales and data teams Define, document, and embed repeatable processes that improve delivery consistency and speed Ensure effective use of CRM and marketing platforms (e.g. HubSpot, Marketo, Pardot, or equivalent) Leadership & collaboration Act as the senior marketing lead for events within the wider product and demand generation function Provide hands-on leadership while remaining actively involved in campaign delivery Influence and align stakeholders across product, sales, data, and leadership teams Champion high standards in execution, measurement, and continuous improvement What we re looking for Strong experience in B2B events or conference marketing within a commercial environment Demonstrated success in delegate acquisition and demand generation at scale Experience managing large, high-volume event portfolios Proven track record of working closely with sales teams against revenue targets Deep expertise in performance marketing (paid social, paid search, conversion optimisation) Practical experience with marketing automation and CRM systems Highly analytical and comfortable using data to drive decisions Strong communication and stakeholder-management skills Able to balance strategic leadership with hands-on execution Commercial, collaborative, and outcomes-focused leadeship Comfortable operating as a player-coach Resilient and structured in a fast-paced, deadline-driven environment In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Feb 24, 2026
Full time
Who we are GlobalData operates an intelligence platform that empowers leaders to act decisively in a world of complexity and change. By uniting proprietary data, human expertise, and purpose-built AI into a single, connected platform, we help organizations see what s coming, move faster, and lead with confidence. Our solutions are used by over 5,000 organizations across the world s largest industries, delivering tailored intelligence that supports strategic planning, innovation, risk management, and sustainable growth. Why join GlobalData? GlobalData is at a pivotal point in its growth journey and we need curious, ambitious, courageous people to support us in achieving our vision to deliver intelligence that transforms uncertainty into opportunity for the world s most successful organizations.? Our big ambitions mean that life at GlobalData is fast paced, entrepreneurial and rewarding. Working together in an intellectually challenging environment, where learning is super-charged to keep us on our toes, the highly stimulating, fast-paced, global environment we operate in, and our bold ambitions result in unique learning opportunities for our people. The role We are seeking a Head of Events Marketing to lead the marketing strategy and delivery for a large, multi-sector portfolio of 60+ B2B events. Reporting into the Director of Product, this role will be responsible for driving delegate and sponsor demand, building scalable performance marketing and automation capability, and embedding best-practice processes across the events marketing function. This is a hands-on leadership role. You will set direction, build frameworks, and actively execute campaigns while providing leadership and coaching within the team. Our portfolio spans three main industry sectors: Financial Services, Consumer and Technology, taking place in three primary regions Europe, the USA and Asia. What you ll be doing Portfolio & demand leadership Own the end-to-end marketing strategy for a portfolio of 60+ B2B conferences and events Drive delegate acquisition and sponsor demand across mixed revenue models (delegate-paid and sponsor-led) Partner closely with delegate sales and sponsorship teams to align marketing activity with revenue and pipeline targets Define and track portfolio-level KPIs, including registrations, CPL, conversion rates, pipeline contribution, and ROI Performance marketing & growth Lead paid acquisition strategy across channels, including paid social, search, display, and retargeting Apply data, insight, and experimentation to continuously optimise campaign and funnel performance Oversee campaign planning from proposition development through launch, optimisation, and post-event evaluation Establish a test-and-learn culture across the events portfolio Marketing operations & automation Build and optimise marketing automation workflows to enable scale, efficiency, and personalisation Improve segmentation, lead scoring, nurture journeys, and attribution in collaboration with sales and data teams Define, document, and embed repeatable processes that improve delivery consistency and speed Ensure effective use of CRM and marketing platforms (e.g. HubSpot, Marketo, Pardot, or equivalent) Leadership & collaboration Act as the senior marketing lead for events within the wider product and demand generation function Provide hands-on leadership while remaining actively involved in campaign delivery Influence and align stakeholders across product, sales, data, and leadership teams Champion high standards in execution, measurement, and continuous improvement What we re looking for Strong experience in B2B events or conference marketing within a commercial environment Demonstrated success in delegate acquisition and demand generation at scale Experience managing large, high-volume event portfolios Proven track record of working closely with sales teams against revenue targets Deep expertise in performance marketing (paid social, paid search, conversion optimisation) Practical experience with marketing automation and CRM systems Highly analytical and comfortable using data to drive decisions Strong communication and stakeholder-management skills Able to balance strategic leadership with hands-on execution Commercial, collaborative, and outcomes-focused leadeship Comfortable operating as a player-coach Resilient and structured in a fast-paced, deadline-driven environment In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Chartered Institute of Procurement and Supply (CIPS)
Company Description Egis is a leading global consulting, construction engineering and operating firm. We work hand-in-hand with our clients across every aspect of transport, energy and the built environment to build a more balanced, sustainable and resilient world. We hold 50+ years of experience and have a worldwide workforce of over 20,000 people. The Anthro joint venture between Egis and VVB Engineering will provide comprehensive turn k ey services for London's state of the art HS2 gateway station at Old Oak Common. We have been awarded a multi year contract to deliver MEPHFC (Mechanical, Electrical, Public Health, Fire and Communications) systems works. The role will be working as a Commercial Manager (Change Management) to work within the Commercial Team, with a specific focus to lead on Commercial Management of Change, value engineering, optioneering, mitigation strategies measures and controls at our HS2 Old Oak Common project. The role will be working at the site in Old Oak Common Station in Acton (West London) at least 3 days a week. Candidates must have the right to work in the UK and ideally have worked on major UK rail projects. Job Description The role is an integral part of the project Commercial team and will manage the Change processes working closely and collaboratively with the wider Technical and Construction Delivery teams. The Commercial Manager will hold key responsibilities associated with the commercial and financial success of the project, ensuring that all Change, value engineering and optioneering related opportunities are maximised and secured including full agreement with upstream Client Stakeholders. In the role you will be working in the rail and infrastructure sector, previous experience in the rail sector is essential. If you have worked with contractors and in a joint venture environment that would be beneficial. Key responsibilities NEC3 Option C Contract management and administration. Commercial reporting associated with change management. Establish and manage entitlement, with key focus on gaining full entitlement under the terms of the Subcontract. Measurement and Compensation Event Quotation development and pricing through to formal Quotation submission. Assessment of change impacts against the program. Development, management, and reporting of project Change metrics and dashboards. Liaison and negotiation with the Customer's Commercial and/or project team. Establishing and maintaining productive and collaborative relationships with relevant internal and external stakeholders. Advise and assisting the Commercial, Technical and Construction Delivery teams with the implementation of the commercial procedures and reporting to ensure compliance with AnthroJV contract requirements. Ensure appropriate commercial records are maintained in line with the contract requirements and oversee any contractual issues. Ideally you will have a track record of managing and developing a commercial team and ideally will be a Chartered Member or Fellow of the RICS, ICES or CIOB, and a mentor/role model to other commercial staff on their journey to becoming professionally qualified. Manage and lead all Change Management meetings. Manage and lead relevant Risk Reduction meetings. Investigate and draft contract communications and notices including Early Warning Notices, notification of Compensation Events, General Communications Provide contractual and commercial risk advice to the Commercial team and wider Technical and Construction Delivery teams. As required by AJV Commercial Project Director, manage, monitor and report on commercial and cost reporting aspects of allocated projects and portfolio of works. As required by AJV Commercial Project Director, support the programme and project teams to ensure full compliance with contract and corporate governance rules. Mentor apprentices and support emerging talent programmes and initiatives. Qualifications Essential Degree qualified or equivalent in construction commercial management. Experience working on major complex building and MEP works. Must have excellent NEC3 Option C Contract knowledge and experience. Have experience in managing others and working in large teams. Excellent organizational and leadership skills. Excellent communication and negotiation skills Collaborative approach to both internal and external stakeholders. Excellent verbal & written skills at a technical level. Must have both claims and dispute resolution working experience. Must have a good experience of UK law. Must have both good presentation and excel skills. Be able to motivate others and provide training where necessary. Flexible, 'can do' attitude in a fast paced environment with a hands on approach. Additional Information Diversity & Inclusion We are an Equal Opportunities employer and we strive to build a workforce that truly reflects the communities we represent. We welcome candidates from all backgrounds, regardless of age, disability, gender, gender identity, gender expression, race, religion or belief, sexual orientation, socioeconomic background, and any other protected characteristic. If you decide to apply for an opportunity with us, your application will be assessed based purely on your experience, the essential and desirable criteria, and your suitability for the role. We value each and every one's contribution as this builds our culture and means that if you work with us, you will be included, listened to, and respected.
Feb 24, 2026
Full time
Company Description Egis is a leading global consulting, construction engineering and operating firm. We work hand-in-hand with our clients across every aspect of transport, energy and the built environment to build a more balanced, sustainable and resilient world. We hold 50+ years of experience and have a worldwide workforce of over 20,000 people. The Anthro joint venture between Egis and VVB Engineering will provide comprehensive turn k ey services for London's state of the art HS2 gateway station at Old Oak Common. We have been awarded a multi year contract to deliver MEPHFC (Mechanical, Electrical, Public Health, Fire and Communications) systems works. The role will be working as a Commercial Manager (Change Management) to work within the Commercial Team, with a specific focus to lead on Commercial Management of Change, value engineering, optioneering, mitigation strategies measures and controls at our HS2 Old Oak Common project. The role will be working at the site in Old Oak Common Station in Acton (West London) at least 3 days a week. Candidates must have the right to work in the UK and ideally have worked on major UK rail projects. Job Description The role is an integral part of the project Commercial team and will manage the Change processes working closely and collaboratively with the wider Technical and Construction Delivery teams. The Commercial Manager will hold key responsibilities associated with the commercial and financial success of the project, ensuring that all Change, value engineering and optioneering related opportunities are maximised and secured including full agreement with upstream Client Stakeholders. In the role you will be working in the rail and infrastructure sector, previous experience in the rail sector is essential. If you have worked with contractors and in a joint venture environment that would be beneficial. Key responsibilities NEC3 Option C Contract management and administration. Commercial reporting associated with change management. Establish and manage entitlement, with key focus on gaining full entitlement under the terms of the Subcontract. Measurement and Compensation Event Quotation development and pricing through to formal Quotation submission. Assessment of change impacts against the program. Development, management, and reporting of project Change metrics and dashboards. Liaison and negotiation with the Customer's Commercial and/or project team. Establishing and maintaining productive and collaborative relationships with relevant internal and external stakeholders. Advise and assisting the Commercial, Technical and Construction Delivery teams with the implementation of the commercial procedures and reporting to ensure compliance with AnthroJV contract requirements. Ensure appropriate commercial records are maintained in line with the contract requirements and oversee any contractual issues. Ideally you will have a track record of managing and developing a commercial team and ideally will be a Chartered Member or Fellow of the RICS, ICES or CIOB, and a mentor/role model to other commercial staff on their journey to becoming professionally qualified. Manage and lead all Change Management meetings. Manage and lead relevant Risk Reduction meetings. Investigate and draft contract communications and notices including Early Warning Notices, notification of Compensation Events, General Communications Provide contractual and commercial risk advice to the Commercial team and wider Technical and Construction Delivery teams. As required by AJV Commercial Project Director, manage, monitor and report on commercial and cost reporting aspects of allocated projects and portfolio of works. As required by AJV Commercial Project Director, support the programme and project teams to ensure full compliance with contract and corporate governance rules. Mentor apprentices and support emerging talent programmes and initiatives. Qualifications Essential Degree qualified or equivalent in construction commercial management. Experience working on major complex building and MEP works. Must have excellent NEC3 Option C Contract knowledge and experience. Have experience in managing others and working in large teams. Excellent organizational and leadership skills. Excellent communication and negotiation skills Collaborative approach to both internal and external stakeholders. Excellent verbal & written skills at a technical level. Must have both claims and dispute resolution working experience. Must have a good experience of UK law. Must have both good presentation and excel skills. Be able to motivate others and provide training where necessary. Flexible, 'can do' attitude in a fast paced environment with a hands on approach. Additional Information Diversity & Inclusion We are an Equal Opportunities employer and we strive to build a workforce that truly reflects the communities we represent. We welcome candidates from all backgrounds, regardless of age, disability, gender, gender identity, gender expression, race, religion or belief, sexual orientation, socioeconomic background, and any other protected characteristic. If you decide to apply for an opportunity with us, your application will be assessed based purely on your experience, the essential and desirable criteria, and your suitability for the role. We value each and every one's contribution as this builds our culture and means that if you work with us, you will be included, listened to, and respected.
Company Description Spark Foundry make up part of a thriving global media network and are part of the Publicis Groupe, one of the world's leading communications groups. We are globally connected with over 8,000 employees in 110 offices across 70 countries. Who We Are in the UK? Spark Foundry, the Acceleration Agency. We help brands to identify, learn and respond to opportunities faster than the competition. Every client has an area of their business they need to accelerate, from short-term goals to long-term transformation. We've proven our approach during the most difficult year on record. Now we're using it to provide a launchpad for their future. Come be an accelerator with us. How we accelerate Planning: an approach that works in practice rather than theory, arming planners with the ability to create cutting edge campaigns Intelligence: a suite of tools that give definitive answers to big questions, and uncovers actionable insights about real people Trading: a model built on flexibility and trusted relationships, underpinned with bold guarantees Relationships: a culture of asking challenging questions to better understand the brief - we are not a 'yes' agency People: a strong history of recruiting talent from diverse backgrounds and accelerating their careers Our Commitment We are diverse though our experience, people and the clients we look after - and we celebrate that diversity. Our people hold us accountable to our beliefs and via regular surveys and our grass roots D&I team, The Collective, and internal next generation board, Firestarters, we hold regular events and work continually towards generating ideas, initiatives and educating our people to ensure we are a diverse and inclusive agency. As part of our dedication to create an inclusive and diverse workforce, Spark Foundry is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity or religion. Job Description This role is a 12 month fixed term contract, Feb 2026 start. We're looking for a Digital Planning Director to take the lead on two high-profile clients - a global spirits brand and one of the UK's largest tech retailers. This is a 12-month FTC with the opportunity to shape digital strategy across social, YouTube, online video, display, and e-commerce channels. You'll be working at a mid/senior level, coordinating with investment teams, connecting with brand and digital specialists, and taking global frameworks to the UK market. This role is perfect for someone with deep digital knowledge who can think strategically, act as a trusted client partner, and inspire innovation - without getting bogged down in coordination tasks. What You'll Be Doing Lead digital strategy for social, video, display, and e-commerce channels across both brands Coordinate closely with investment teams, digital specialists, and cross-functional brand teams to ensure integrated planning Translate global digital measurement frameworks into actionable insights and local execution plans for the UK Facilitate digital operations, taxonomy, reporting, and innovation initiatives with global stakeholders Plan and lead inspiration sessions and workshops with clients, showcasing new ideas and digital opportunities Collaborate with Amazon and e-commerce teams to ensure cohesive digital strategies Provide senior-level support and advice to clients, acting as a trusted strategic partner What We're Looking For Significant experience in digital planning or digital strategy, ideally at Account/Associate Account Director level or equivalent, with FMCG or consumer brand experience Deep understanding of multi-channel digital ecosystems, including social, video, display, and e-commerce Comfortable engaging with senior clients and global teams, presenting complex digital concepts with clarity Experience translating global frameworks into actionable, local market plans Able to balance strategic thinking with hands on knowledge, without being purely a coordinator Strong collaborative skills - able to connect with investment, brand, creative, and e-commerce teams Innovative, proactive, and confident in influencing both internal and client stakeholders Why This Role This is a rare opportunity to take ownership of digital strategy on two high-profile, iconic brands, working across global and UK teams. You'll be exposed to innovation, cutting-edge campaigns, and a collaborative, high-performing environment. It's perfect for a senior planner who wants visible, impactful work, mentoring opportunities, and the chance to leave their mark on campaigns that shape consumer behaviour. Additional Information Spark has fantastic benefits on offer to all of our employees. In addition to the classics,Pension,Life Assurance, Private Medical and IncomeProtectionPlans we also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well being and self care. BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Feb 23, 2026
Full time
Company Description Spark Foundry make up part of a thriving global media network and are part of the Publicis Groupe, one of the world's leading communications groups. We are globally connected with over 8,000 employees in 110 offices across 70 countries. Who We Are in the UK? Spark Foundry, the Acceleration Agency. We help brands to identify, learn and respond to opportunities faster than the competition. Every client has an area of their business they need to accelerate, from short-term goals to long-term transformation. We've proven our approach during the most difficult year on record. Now we're using it to provide a launchpad for their future. Come be an accelerator with us. How we accelerate Planning: an approach that works in practice rather than theory, arming planners with the ability to create cutting edge campaigns Intelligence: a suite of tools that give definitive answers to big questions, and uncovers actionable insights about real people Trading: a model built on flexibility and trusted relationships, underpinned with bold guarantees Relationships: a culture of asking challenging questions to better understand the brief - we are not a 'yes' agency People: a strong history of recruiting talent from diverse backgrounds and accelerating their careers Our Commitment We are diverse though our experience, people and the clients we look after - and we celebrate that diversity. Our people hold us accountable to our beliefs and via regular surveys and our grass roots D&I team, The Collective, and internal next generation board, Firestarters, we hold regular events and work continually towards generating ideas, initiatives and educating our people to ensure we are a diverse and inclusive agency. As part of our dedication to create an inclusive and diverse workforce, Spark Foundry is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity or religion. Job Description This role is a 12 month fixed term contract, Feb 2026 start. We're looking for a Digital Planning Director to take the lead on two high-profile clients - a global spirits brand and one of the UK's largest tech retailers. This is a 12-month FTC with the opportunity to shape digital strategy across social, YouTube, online video, display, and e-commerce channels. You'll be working at a mid/senior level, coordinating with investment teams, connecting with brand and digital specialists, and taking global frameworks to the UK market. This role is perfect for someone with deep digital knowledge who can think strategically, act as a trusted client partner, and inspire innovation - without getting bogged down in coordination tasks. What You'll Be Doing Lead digital strategy for social, video, display, and e-commerce channels across both brands Coordinate closely with investment teams, digital specialists, and cross-functional brand teams to ensure integrated planning Translate global digital measurement frameworks into actionable insights and local execution plans for the UK Facilitate digital operations, taxonomy, reporting, and innovation initiatives with global stakeholders Plan and lead inspiration sessions and workshops with clients, showcasing new ideas and digital opportunities Collaborate with Amazon and e-commerce teams to ensure cohesive digital strategies Provide senior-level support and advice to clients, acting as a trusted strategic partner What We're Looking For Significant experience in digital planning or digital strategy, ideally at Account/Associate Account Director level or equivalent, with FMCG or consumer brand experience Deep understanding of multi-channel digital ecosystems, including social, video, display, and e-commerce Comfortable engaging with senior clients and global teams, presenting complex digital concepts with clarity Experience translating global frameworks into actionable, local market plans Able to balance strategic thinking with hands on knowledge, without being purely a coordinator Strong collaborative skills - able to connect with investment, brand, creative, and e-commerce teams Innovative, proactive, and confident in influencing both internal and client stakeholders Why This Role This is a rare opportunity to take ownership of digital strategy on two high-profile, iconic brands, working across global and UK teams. You'll be exposed to innovation, cutting-edge campaigns, and a collaborative, high-performing environment. It's perfect for a senior planner who wants visible, impactful work, mentoring opportunities, and the chance to leave their mark on campaigns that shape consumer behaviour. Additional Information Spark has fantastic benefits on offer to all of our employees. In addition to the classics,Pension,Life Assurance, Private Medical and IncomeProtectionPlans we also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well being and self care. BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Company Description With a history that dates back over 80 years, Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at the centre of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward. With more than 7,000 employees in over 100 offices around the world, we are the flagship Publicis Media agency that uses our 'Power of One' business model, with teams that span multiple disciplines across clients such as Aldi, P&G, P&O Ferries, Primark, Samsung, Stellantis, and Visa. We place a huge focus on our People and have driven flagship D&I and L&D programmes within Publicis Media; our goal is to help every individual reach their fullest potential and we encourage everyone to make "Brave Plays" in how they approach their work and their own career development. As a result, we have an exceptionally energised and committed talent base, all of us proud of our welcoming and supportive culture, as evidenced by our recognition as one of Campaign's Best Places to Work for three years in a row (2021, 2022 and 2023) and most excitingly, Media Week's Agency of the Year 2023! Overview The role Starcom UK is looking for an experienced Strategy Partner to play a senior leadership role within the business, acting as a deputy to the Chief Strategy Officer and taking responsibility for strategic leadership across our most important clients, pitches and agency initiatives. This is a high-impact role for a senior strategist who combines hands on strategic rigour with strong leadership presence. You'll help raise the strategic bar across the agency, shape Starcom's point of view in the market, and play a visible role in driving growth through both client work and new business. You'll operate at the intersection of strategy, media and commercial thinking - trusted by senior clients, respected internally, and comfortable owning complex strategic challenges end to end. What you'll be doing Strategic leadership Lead the strategic response on major pitches, with full ownership of the strategic narrative and direction Clearly define client business challenges and growth opportunities Create and communicate a strong "red thread" between client needs, strategy and media solutions Act as a senior strategic partner on Starcom's largest and most complex client relationships Agency impact Set and role model high standards for strategic thinking across the agency Act as an escalation point for strategic challenges on accounts Share best practice with strategists and planners, raising capability across teams Support the CSO by owning key initiatives, helping free up capacity for broader agency transformation Thought leadership & reputation Help strengthen Starcom UK's profile for strategic excellence Contribute to trade press, thought leadership and industry events Play a visible role in winning UK led new business and awards Leadership style Act as a constructive challenger - improving work without slowing teams down Give clear, direct and high quality feedback Focus on clarity, simplicity and fundamentals Be collaborative, generous and grounded in your approach What we're looking for A senior level strategist (Strategy Partner / Head of Strategy / Senior Strategy Director) Background as a planner turned strategist, with hands on media planning and buying experience Strong commercial acumen and confidence working with senior business stakeholders Deep understanding of media effectiveness, measurement and real world planning constraints Proven track record of leading major pitches and high profile strategic work Comfortable working across both brand and performance disciplines Nice to have Experience across multiple categories (e.g. FMCG, retail, services) Background across both network and independent agencies Experience representing an agency externally (press, events, industry forums) Why Starcom Starcom is the flagship agency within Publicis Media, operating under the Power of One model - bringing together specialists across media, data, content, commerce and technology to deliver connected solutions for clients. We're known for our collaborative culture, clear thinking and ambition to grow - both for our clients and our people. Strategy plays a central role in how we work, not as an add on but as a driver of better decisions, better work and better outcomes. What we offer Hybrid working (office based on Mondays and two other days per week) Strong focus on flexibility, wellbeing and sustainable performance Industry recognised culture and career development opportunities A broad benefits package including reflection days, flexible working, enhanced family policies and global mobility options Additional Information Starcom has fantastic benefits on offer to all of our employees. In addition to the classics - Pension, Life Assurance, Private Medical and Income Protection Plans - we also offer: WORK YOUR WORLD - opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day to day work and focus on your wellbeing and self care. BENEFITS - 24/7 helpline to support you on a personal and professional level, access to remote GPs, mental health support and CBT, wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES - 26 weeks of full pay for Maternity, Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF - You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS - Membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Feb 22, 2026
Full time
Company Description With a history that dates back over 80 years, Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at the centre of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward. With more than 7,000 employees in over 100 offices around the world, we are the flagship Publicis Media agency that uses our 'Power of One' business model, with teams that span multiple disciplines across clients such as Aldi, P&G, P&O Ferries, Primark, Samsung, Stellantis, and Visa. We place a huge focus on our People and have driven flagship D&I and L&D programmes within Publicis Media; our goal is to help every individual reach their fullest potential and we encourage everyone to make "Brave Plays" in how they approach their work and their own career development. As a result, we have an exceptionally energised and committed talent base, all of us proud of our welcoming and supportive culture, as evidenced by our recognition as one of Campaign's Best Places to Work for three years in a row (2021, 2022 and 2023) and most excitingly, Media Week's Agency of the Year 2023! Overview The role Starcom UK is looking for an experienced Strategy Partner to play a senior leadership role within the business, acting as a deputy to the Chief Strategy Officer and taking responsibility for strategic leadership across our most important clients, pitches and agency initiatives. This is a high-impact role for a senior strategist who combines hands on strategic rigour with strong leadership presence. You'll help raise the strategic bar across the agency, shape Starcom's point of view in the market, and play a visible role in driving growth through both client work and new business. You'll operate at the intersection of strategy, media and commercial thinking - trusted by senior clients, respected internally, and comfortable owning complex strategic challenges end to end. What you'll be doing Strategic leadership Lead the strategic response on major pitches, with full ownership of the strategic narrative and direction Clearly define client business challenges and growth opportunities Create and communicate a strong "red thread" between client needs, strategy and media solutions Act as a senior strategic partner on Starcom's largest and most complex client relationships Agency impact Set and role model high standards for strategic thinking across the agency Act as an escalation point for strategic challenges on accounts Share best practice with strategists and planners, raising capability across teams Support the CSO by owning key initiatives, helping free up capacity for broader agency transformation Thought leadership & reputation Help strengthen Starcom UK's profile for strategic excellence Contribute to trade press, thought leadership and industry events Play a visible role in winning UK led new business and awards Leadership style Act as a constructive challenger - improving work without slowing teams down Give clear, direct and high quality feedback Focus on clarity, simplicity and fundamentals Be collaborative, generous and grounded in your approach What we're looking for A senior level strategist (Strategy Partner / Head of Strategy / Senior Strategy Director) Background as a planner turned strategist, with hands on media planning and buying experience Strong commercial acumen and confidence working with senior business stakeholders Deep understanding of media effectiveness, measurement and real world planning constraints Proven track record of leading major pitches and high profile strategic work Comfortable working across both brand and performance disciplines Nice to have Experience across multiple categories (e.g. FMCG, retail, services) Background across both network and independent agencies Experience representing an agency externally (press, events, industry forums) Why Starcom Starcom is the flagship agency within Publicis Media, operating under the Power of One model - bringing together specialists across media, data, content, commerce and technology to deliver connected solutions for clients. We're known for our collaborative culture, clear thinking and ambition to grow - both for our clients and our people. Strategy plays a central role in how we work, not as an add on but as a driver of better decisions, better work and better outcomes. What we offer Hybrid working (office based on Mondays and two other days per week) Strong focus on flexibility, wellbeing and sustainable performance Industry recognised culture and career development opportunities A broad benefits package including reflection days, flexible working, enhanced family policies and global mobility options Additional Information Starcom has fantastic benefits on offer to all of our employees. In addition to the classics - Pension, Life Assurance, Private Medical and Income Protection Plans - we also offer: WORK YOUR WORLD - opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day to day work and focus on your wellbeing and self care. BENEFITS - 24/7 helpline to support you on a personal and professional level, access to remote GPs, mental health support and CBT, wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES - 26 weeks of full pay for Maternity, Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF - You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS - Membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Senior Director, Product Performance, Global page is loaded Senior Director, Product Performance, Globallocations: London, Englandtime type: Full timeposted on: Posted Todayjob requisition id: R21644# About Vantage Data Centers Vantage Data Centers powers, cools, protects and connects the technology of the world's well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.Vantage is building a product platform approach for data center delivery: repeatable reference designs, governed variants, and a closed-loop learning system that turns each deployment into an upgrade for the next.The Senior Director, Product Performance leads the global performance engine that measures outcomes and drives continuous improvement across cost, schedule, quality, readiness, and adoption. This role owns cost optimization, cost and schedule baselining and benchmarking, and cross-functional coordination of sustainability and supply chain performance inputs into product decisions, including performance analytics and governance for capital-intensive delivery, from baseline definition through benefits realization.What you'll do Establish global baselines and benchmarking for cost and schedule, with clear definitions and consistent measurement points. Build a trusted performance system that connects targets vs actuals with structured variance and root-cause insights. Drive cost optimization by translating performance signals into product levers: standards updates, approved variants, supplier requirements, and repeatable release improvements. Coordinate sustainability and supply chain performance inputs into product trade-offs and outcomes (including availability, long-lead commonality, and measurable operational impacts). Create executive-ready performance narratives that enable fast, high-quality decisions across a complex global portfolio. Partner closely with Finance, Procurement, Engineering, Delivery, Operations, and regional deployment teams to ensure insights translate into measurable outcomes with a single source of truth for product performance reporting. Establish a benefits-realization and post-investment review loop for major platform changes and approved variants.What success looks like Leadership teams use a consistent, trusted set of performance metrics for decisions and corrective actions. Cost and schedule outcomes improve measurably over successive deployments, supported by evidence-based baselines and repeatable optimization. Sustainability and supply chain signals are incorporated into product choices early, improving predictability and reducing late-stage churn.What we're looking for 12+ years of experience leading performance analytics, governance, and optimization in scaled, capital-intensive environments (product analytics, value engineering, cost and schedule governance, portfolio performance, or strategy and finance/operations in scaled environments). Strong quantitative capability (metrics, benchmarking, variance analysis) plus the ability to translate insights into decisions and action. Cross-functional leadership across Finance, Procurement, Engineering, and delivery teams; comfort operating in ambiguity and creating clarity. Experience in data centers, mission-critical facilities, industrialized construction, energy, or other capital-intensive engineered products preferred. Experience implementing or improving ERP reporting systems and related analytics to enable decision-grade performance transparency is a plus.We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other's strengths and respecting each other's weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.Vantage Data Centers is an Equal Opportunity EmployerVantage Data Centers does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage Data Centers.
Feb 22, 2026
Full time
Senior Director, Product Performance, Global page is loaded Senior Director, Product Performance, Globallocations: London, Englandtime type: Full timeposted on: Posted Todayjob requisition id: R21644# About Vantage Data Centers Vantage Data Centers powers, cools, protects and connects the technology of the world's well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.Vantage is building a product platform approach for data center delivery: repeatable reference designs, governed variants, and a closed-loop learning system that turns each deployment into an upgrade for the next.The Senior Director, Product Performance leads the global performance engine that measures outcomes and drives continuous improvement across cost, schedule, quality, readiness, and adoption. This role owns cost optimization, cost and schedule baselining and benchmarking, and cross-functional coordination of sustainability and supply chain performance inputs into product decisions, including performance analytics and governance for capital-intensive delivery, from baseline definition through benefits realization.What you'll do Establish global baselines and benchmarking for cost and schedule, with clear definitions and consistent measurement points. Build a trusted performance system that connects targets vs actuals with structured variance and root-cause insights. Drive cost optimization by translating performance signals into product levers: standards updates, approved variants, supplier requirements, and repeatable release improvements. Coordinate sustainability and supply chain performance inputs into product trade-offs and outcomes (including availability, long-lead commonality, and measurable operational impacts). Create executive-ready performance narratives that enable fast, high-quality decisions across a complex global portfolio. Partner closely with Finance, Procurement, Engineering, Delivery, Operations, and regional deployment teams to ensure insights translate into measurable outcomes with a single source of truth for product performance reporting. Establish a benefits-realization and post-investment review loop for major platform changes and approved variants.What success looks like Leadership teams use a consistent, trusted set of performance metrics for decisions and corrective actions. Cost and schedule outcomes improve measurably over successive deployments, supported by evidence-based baselines and repeatable optimization. Sustainability and supply chain signals are incorporated into product choices early, improving predictability and reducing late-stage churn.What we're looking for 12+ years of experience leading performance analytics, governance, and optimization in scaled, capital-intensive environments (product analytics, value engineering, cost and schedule governance, portfolio performance, or strategy and finance/operations in scaled environments). Strong quantitative capability (metrics, benchmarking, variance analysis) plus the ability to translate insights into decisions and action. Cross-functional leadership across Finance, Procurement, Engineering, and delivery teams; comfort operating in ambiguity and creating clarity. Experience in data centers, mission-critical facilities, industrialized construction, energy, or other capital-intensive engineered products preferred. Experience implementing or improving ERP reporting systems and related analytics to enable decision-grade performance transparency is a plus.We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other's strengths and respecting each other's weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.Vantage Data Centers is an Equal Opportunity EmployerVantage Data Centers does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage Data Centers.
# Director, Media Planning & Buying (Fundraising)Creative & StrategyLondonFull-timePlease note, we are hiring for one role - either the Media Director or Assistant Media Director level in our London, UK office. If you are interested in joining our team, please apply to the role you feel you are most suited to, and our process will help determine the right level for each candidate. What to know Lead & oversee the execution of innovative full-funnel marketing & fundraising strategies for leading NGOs, charities and brands. As a Director in the Paid Media Team, you'll oversee the strategic planning and execution of digital advertising campaigns across clients ranging from leading UK and global charities and UN bodies, to global brands and their CSR and/or policy engagement programmes.You will know how to drive strong performance metrics for clients, whilst thinking holistically about the brand and how these metrics contribute to wider conversation about marketing budgets and long-term growth objectives. You will be a senior member of our paid media practice in London, supporting the Senior Director, Media in shaping processes and innovating our client channel mix to drive results.This may be the right role for you if you're someone who is equally strategic, creative, and analytical. Switching seamlessly from a client presentation to writing an insightful analysis of campaign performance, and rolling up your sleeves to launch advertising campaigns in new platforms are no big deal for you. You're used to spending most of your day speaking in acronyms - terms like CPA, DSP, VTR, and ROAS are a natural part of your vocabulary - and you know how to explain them to clients and colleagues.You will use your depth of experience to inform your work but also use your curiosity to keep ahead of the changing sector in order to ensure we're innovating for our clients wherever possible. The company Blue State is the purpose-driven creative and tech agency for brands and causes looking to inspire people to take action and drive create real change. With clients including the UNHCR, Google, Amnesty International, UNICEF, Medicines Sans Frontiers (MSF) and Oxfam, Blue State cultivates and mobilises communities, raises money and influences policy, builds platforms, and transforms how organisations engage their most important people. Led by some of the most creative and analytical minds from the political, nonprofit, and brand worlds, Blue State is an independent agency with 150+ employees in the US and London. A day in the life Translate complex clients' strategic visions into media objectives and KPIs to accomplish a wide range of client briefs including direct response (lead gen and fundraising), awareness, persuasion, and advocacy. Analyse ongoing and historical performance data to identify opportunities for improvement, make strategic recommendations, and generate reporting and insights to drive optimisation. Have a strong POV on measurement, attribution, and conversion tracking, and apply that knowledge to strategic recommendations and ongoing campaign management. Participate in (and frequently lead) client-facing interactions - you'll be the subject-matter expert for the platforms you manage. Plan, build, manage, and optimise media campaigns across multiple platforms, and oversee others in the team across multiple accounts to ensure media buying is efficient, effective and compliant. Although this is a Director role, our team are all hands-on in some way. Work collaboratively with other internal or external teams, including media planners, strategists, account directors, designers, and analysts, to produce campaigns, creative ideas, audience and target recommendations, and experimental designs. Be an internal and external thought leader and help keep us up to date with the latest digital media trends by maintaining relationships with media partners, and engaging in media R&D projects, writing blog posts, and participating on panels. The team As part of the Media team, you'll work closely with a cross-disciplinary group of Blue State employees on various projects. London is a small and close-knit team, where everyone has an opportunity to shape new approaches, grow and learn from their colleagues, and take advantage of a personal development fund to stretch their skills even further. You'll have the opportunity to work with some of the most inspiring charities, ambitious brands and passionate advocacy and social change campaigns. What we offer Unlimited time off (inclusive of sick, personal and vacation days) $1,250 annual in professional development funds (local equivalent) Fully subsidised health and dental insurance for employees (subject to tax) Generous pension match via salary sacrifice Generous paid holiday schedule Parental leave policy for up to 32.5 week of coverage at full pay, inclusive of all genders and supporting a range of family structures Group Income Protection (GIP) Group Life Assurance (GLA) Optional holiday travel insurance Pre-tax season ticket loans Cycle to work (up to £2000) Remote work flexibilityWe approach in-office working with a hybrid model, with presence in our office required at two days per week. Some things we're looking for 8+ years experience in a hands-on paid media planning and buying role using a mix of digital channels (Social, Search, Display, Video, Audio, etc). Experience running campaigns and taking ownership of media clients with £1M+ annual spend. Demonstrated experience translating client business goals into cohesive media strategies and specific KPIs, and a record executing campaigns that delivered on those goals. Experience working with non-profits, with fundraising and/or income objectives within paid media campaigns. Ability to effectively manage multiple clients and projects on time, within budget, and meet performance goals. Demonstrated experience helping others in the team hit goals through mentorship and support. High proficiency with digital advertising platforms - you've demonstrated a level of mastery of paid social, paid search, and/or programmatic trading - as well as Google Analytics and other measurement platforms. Exceptional attention to detail, especially with regards to campaign setup and trafficking, QA, and reporting. Ability to adapt to new situations, solve problems on the fly, and communicate with those around you. Experience pitching work in an agency environment is desirable, but not essential. A shared passion and curiosity for delivering change. This includes comfort with ambiguity, a restlessness that resists the status quo, and a commitment to quality that ensures we're always making progress.At Blue State, diversity is a necessity, not a nice-to-have. We encourage those from underrepresented communities - women, people of color, LGBTQIA+, immigrants, those with disabilities and people at all the intersections in between - to apply. Even if you don't think your current skill set checks every box, but this role seems to align with your strengths, we want to hear from you.Blue State is committed to creating an inclusive and accessible application and interview process. If you would like to request a reasonable accommodation for a disability, including the use of AI tools throughout the hiring process, please contact us at with the subject line: Accommodation Request to get started.Your privacy is important to us. You can find out more information on how we handle your data for recruiting purposes in our .
Feb 19, 2026
Full time
# Director, Media Planning & Buying (Fundraising)Creative & StrategyLondonFull-timePlease note, we are hiring for one role - either the Media Director or Assistant Media Director level in our London, UK office. If you are interested in joining our team, please apply to the role you feel you are most suited to, and our process will help determine the right level for each candidate. What to know Lead & oversee the execution of innovative full-funnel marketing & fundraising strategies for leading NGOs, charities and brands. As a Director in the Paid Media Team, you'll oversee the strategic planning and execution of digital advertising campaigns across clients ranging from leading UK and global charities and UN bodies, to global brands and their CSR and/or policy engagement programmes.You will know how to drive strong performance metrics for clients, whilst thinking holistically about the brand and how these metrics contribute to wider conversation about marketing budgets and long-term growth objectives. You will be a senior member of our paid media practice in London, supporting the Senior Director, Media in shaping processes and innovating our client channel mix to drive results.This may be the right role for you if you're someone who is equally strategic, creative, and analytical. Switching seamlessly from a client presentation to writing an insightful analysis of campaign performance, and rolling up your sleeves to launch advertising campaigns in new platforms are no big deal for you. You're used to spending most of your day speaking in acronyms - terms like CPA, DSP, VTR, and ROAS are a natural part of your vocabulary - and you know how to explain them to clients and colleagues.You will use your depth of experience to inform your work but also use your curiosity to keep ahead of the changing sector in order to ensure we're innovating for our clients wherever possible. The company Blue State is the purpose-driven creative and tech agency for brands and causes looking to inspire people to take action and drive create real change. With clients including the UNHCR, Google, Amnesty International, UNICEF, Medicines Sans Frontiers (MSF) and Oxfam, Blue State cultivates and mobilises communities, raises money and influences policy, builds platforms, and transforms how organisations engage their most important people. Led by some of the most creative and analytical minds from the political, nonprofit, and brand worlds, Blue State is an independent agency with 150+ employees in the US and London. A day in the life Translate complex clients' strategic visions into media objectives and KPIs to accomplish a wide range of client briefs including direct response (lead gen and fundraising), awareness, persuasion, and advocacy. Analyse ongoing and historical performance data to identify opportunities for improvement, make strategic recommendations, and generate reporting and insights to drive optimisation. Have a strong POV on measurement, attribution, and conversion tracking, and apply that knowledge to strategic recommendations and ongoing campaign management. Participate in (and frequently lead) client-facing interactions - you'll be the subject-matter expert for the platforms you manage. Plan, build, manage, and optimise media campaigns across multiple platforms, and oversee others in the team across multiple accounts to ensure media buying is efficient, effective and compliant. Although this is a Director role, our team are all hands-on in some way. Work collaboratively with other internal or external teams, including media planners, strategists, account directors, designers, and analysts, to produce campaigns, creative ideas, audience and target recommendations, and experimental designs. Be an internal and external thought leader and help keep us up to date with the latest digital media trends by maintaining relationships with media partners, and engaging in media R&D projects, writing blog posts, and participating on panels. The team As part of the Media team, you'll work closely with a cross-disciplinary group of Blue State employees on various projects. London is a small and close-knit team, where everyone has an opportunity to shape new approaches, grow and learn from their colleagues, and take advantage of a personal development fund to stretch their skills even further. You'll have the opportunity to work with some of the most inspiring charities, ambitious brands and passionate advocacy and social change campaigns. What we offer Unlimited time off (inclusive of sick, personal and vacation days) $1,250 annual in professional development funds (local equivalent) Fully subsidised health and dental insurance for employees (subject to tax) Generous pension match via salary sacrifice Generous paid holiday schedule Parental leave policy for up to 32.5 week of coverage at full pay, inclusive of all genders and supporting a range of family structures Group Income Protection (GIP) Group Life Assurance (GLA) Optional holiday travel insurance Pre-tax season ticket loans Cycle to work (up to £2000) Remote work flexibilityWe approach in-office working with a hybrid model, with presence in our office required at two days per week. Some things we're looking for 8+ years experience in a hands-on paid media planning and buying role using a mix of digital channels (Social, Search, Display, Video, Audio, etc). Experience running campaigns and taking ownership of media clients with £1M+ annual spend. Demonstrated experience translating client business goals into cohesive media strategies and specific KPIs, and a record executing campaigns that delivered on those goals. Experience working with non-profits, with fundraising and/or income objectives within paid media campaigns. Ability to effectively manage multiple clients and projects on time, within budget, and meet performance goals. Demonstrated experience helping others in the team hit goals through mentorship and support. High proficiency with digital advertising platforms - you've demonstrated a level of mastery of paid social, paid search, and/or programmatic trading - as well as Google Analytics and other measurement platforms. Exceptional attention to detail, especially with regards to campaign setup and trafficking, QA, and reporting. Ability to adapt to new situations, solve problems on the fly, and communicate with those around you. Experience pitching work in an agency environment is desirable, but not essential. A shared passion and curiosity for delivering change. This includes comfort with ambiguity, a restlessness that resists the status quo, and a commitment to quality that ensures we're always making progress.At Blue State, diversity is a necessity, not a nice-to-have. We encourage those from underrepresented communities - women, people of color, LGBTQIA+, immigrants, those with disabilities and people at all the intersections in between - to apply. Even if you don't think your current skill set checks every box, but this role seems to align with your strengths, we want to hear from you.Blue State is committed to creating an inclusive and accessible application and interview process. If you would like to request a reasonable accommodation for a disability, including the use of AI tools throughout the hiring process, please contact us at with the subject line: Accommodation Request to get started.Your privacy is important to us. You can find out more information on how we handle your data for recruiting purposes in our .
Sr. Director Analyst, Communications Analytics and Technology About This Role: Gartner Analysts are industry thought leaders who create must-have research, market predictions, and best practices for a broad range of world-leading organizations. A Senior Director serves as a leader within Gartner Business and Technology Insights. Using exceptional research and analytical skills, a Senior Director produces pragmatic and provocative research to help Gartner clients propel their business toward key objectives. They are a trusted source of advice for clients, reinforcing Gartner's value every day by engaging them via virtual meetings, sales support visits, and Gartner events to discuss complex client challenges and offer appropriate recommendations. This role sits within Gartner's Marketing & Communications practice and will address the needs of Chief Communications Officers and their key leaders in transforming the communications function through technology and data and analytics. As disruptive forces inside and outside the enterprise impact the expectations and objectives of CCOs and their teams, this role will focus on measurement, data, and analytics as well as the communications technology and AI needed to support a data-driven function and to turn disruption into opportunity. Successful candidates will leverage a deep understanding of CCO priorities to advise communications leaders on key strategies needed to help CCOs and their teams transform the impact and value of the function, including: Designing and implementing data-driven strategies to elevate the impact and value of the communications function. Building robust measurement and analytics frameworks to demonstrate and optimize communications effectiveness. Translating data insights into actionable recommendations that support business objectives and drive organizational outcomes. Developing scalable solutions for collecting, analyzing, and acting on employee and stakeholder feedback. Guiding teams through the adoption of new data sources, technologies and tools to increase efficiency and innovation. Building team skills and talent to utilize these methods and tools in their daily work. Fostering a culture of continuous improvement by embedding analytics and measurement into everyday communications practices. Advising on best practices for integrating AI and automation to support strategic communications initiatives. Enabling CCOs and their teams to communicate the value of their function to the C Suite and other stakeholders using clear, data-backed narratives. Leading transformation efforts that align people, processes, and technology to maximize the function's strategic contribution. What You Will Do Create innovative, thought provoking, and highly leveraged "must-have research" content. Develop new research and ideas through thought leadership and offer compelling, actionable approaches to client's needs and requests that accelerate the client's ability to act. Develop in-depth analysis to identify the root cause of a client's barriers or overall needs and reframe thinking to drive strategy forward. Demonstrate thought leadership in establishing research positions across a team of analysts. Bring provocative, independent insights to Gartner leaders that can evolve the course of a research agenda. Research, analyze and predict market trends and shifts to provide clients and vendors with actionable insights. Provide clients and prospects with actionable advice aligned to their designated content area via virtual or face-to-face interactions. Create and deliver high value presentation materials on and off stage for Gartner events, industry and professional association conferences, and client briefings. Support Research and Sales: Provide sales support serving as voice of the market to help research teams create content and to drive engagement with clients to make progress against their critical priorities to grow their business. Provide high quality and timely research content peer review. Build credibility as an industry expert to represent Gartner research, methodology and strategy. Actively participate in innovation, ideation, and research discussions and collaborate effectively with peers in the research community. Identify research process improvements or develop new processes that help the team and Research & Advisory provide excellent service delivery. Be a mentor and a coach by supporting more junior team members. Be client-centric while actively seeking to help clients engage regularly and often with Gartner research and interactions. What You'll Need Bachelor's degree or equivalent experience; Graduate degree preferred. 12+ years of relevant field or industry experience in mid-to-large companies overseeing the measurement, reporting and optimization of communications is required. An informed understanding of the challenges facing CCOs as leaders within the enterprise and drivers of business impact, especially in the context of measurement, analytics, and technology. Hands on experience with communications technology, analytics platforms, global communications agencies, and other vendors critical to functional productivity and goals. Experience as a leader in transformation efforts that impact people, process, and technology, with a focus on data and analytics. Demonstrate executive presence; can immediately establish credibility with executives and additional stakeholders. Strong organizational skills; ability to work under tight deadlines and produce high quality deliverables. Demonstrate excellence in research and writing ability. Strong written and verbal proficiency, analytical and presentation skills; ability to engage clients and respond effectively to questions. Proficient in analyzing and synthesizing data; can effectively apply patterns and frameworks while drawing and defending conclusions to client challenges. Strong communicator who can explain complex concepts concisely and simply. Subject matter expert comfortable presenting at large and small-scale speaking engagements. Deep knowledge of the global and competitive landscape within subject area as well as the interplay in that market. Ability to work independently, while also being intrinsically motivated to collaborate across teams and support the workflow of others, in a multicultural global team. Learning agile and adept with navigating highly matrixed environments. Ability to represent Gartner's research methodology and strategies effectively at all levels. Willingness and ability to travel up to 15% (where applicable). Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission critical priorities. Since our founding in 1979, we've grown to 21,000 associates globally who support 14,000 client enterprises in 90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work. What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us. Equal Employment Opportunity The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability . click apply for full job details
Feb 17, 2026
Full time
Sr. Director Analyst, Communications Analytics and Technology About This Role: Gartner Analysts are industry thought leaders who create must-have research, market predictions, and best practices for a broad range of world-leading organizations. A Senior Director serves as a leader within Gartner Business and Technology Insights. Using exceptional research and analytical skills, a Senior Director produces pragmatic and provocative research to help Gartner clients propel their business toward key objectives. They are a trusted source of advice for clients, reinforcing Gartner's value every day by engaging them via virtual meetings, sales support visits, and Gartner events to discuss complex client challenges and offer appropriate recommendations. This role sits within Gartner's Marketing & Communications practice and will address the needs of Chief Communications Officers and their key leaders in transforming the communications function through technology and data and analytics. As disruptive forces inside and outside the enterprise impact the expectations and objectives of CCOs and their teams, this role will focus on measurement, data, and analytics as well as the communications technology and AI needed to support a data-driven function and to turn disruption into opportunity. Successful candidates will leverage a deep understanding of CCO priorities to advise communications leaders on key strategies needed to help CCOs and their teams transform the impact and value of the function, including: Designing and implementing data-driven strategies to elevate the impact and value of the communications function. Building robust measurement and analytics frameworks to demonstrate and optimize communications effectiveness. Translating data insights into actionable recommendations that support business objectives and drive organizational outcomes. Developing scalable solutions for collecting, analyzing, and acting on employee and stakeholder feedback. Guiding teams through the adoption of new data sources, technologies and tools to increase efficiency and innovation. Building team skills and talent to utilize these methods and tools in their daily work. Fostering a culture of continuous improvement by embedding analytics and measurement into everyday communications practices. Advising on best practices for integrating AI and automation to support strategic communications initiatives. Enabling CCOs and their teams to communicate the value of their function to the C Suite and other stakeholders using clear, data-backed narratives. Leading transformation efforts that align people, processes, and technology to maximize the function's strategic contribution. What You Will Do Create innovative, thought provoking, and highly leveraged "must-have research" content. Develop new research and ideas through thought leadership and offer compelling, actionable approaches to client's needs and requests that accelerate the client's ability to act. Develop in-depth analysis to identify the root cause of a client's barriers or overall needs and reframe thinking to drive strategy forward. Demonstrate thought leadership in establishing research positions across a team of analysts. Bring provocative, independent insights to Gartner leaders that can evolve the course of a research agenda. Research, analyze and predict market trends and shifts to provide clients and vendors with actionable insights. Provide clients and prospects with actionable advice aligned to their designated content area via virtual or face-to-face interactions. Create and deliver high value presentation materials on and off stage for Gartner events, industry and professional association conferences, and client briefings. Support Research and Sales: Provide sales support serving as voice of the market to help research teams create content and to drive engagement with clients to make progress against their critical priorities to grow their business. Provide high quality and timely research content peer review. Build credibility as an industry expert to represent Gartner research, methodology and strategy. Actively participate in innovation, ideation, and research discussions and collaborate effectively with peers in the research community. Identify research process improvements or develop new processes that help the team and Research & Advisory provide excellent service delivery. Be a mentor and a coach by supporting more junior team members. Be client-centric while actively seeking to help clients engage regularly and often with Gartner research and interactions. What You'll Need Bachelor's degree or equivalent experience; Graduate degree preferred. 12+ years of relevant field or industry experience in mid-to-large companies overseeing the measurement, reporting and optimization of communications is required. An informed understanding of the challenges facing CCOs as leaders within the enterprise and drivers of business impact, especially in the context of measurement, analytics, and technology. Hands on experience with communications technology, analytics platforms, global communications agencies, and other vendors critical to functional productivity and goals. Experience as a leader in transformation efforts that impact people, process, and technology, with a focus on data and analytics. Demonstrate executive presence; can immediately establish credibility with executives and additional stakeholders. Strong organizational skills; ability to work under tight deadlines and produce high quality deliverables. Demonstrate excellence in research and writing ability. Strong written and verbal proficiency, analytical and presentation skills; ability to engage clients and respond effectively to questions. Proficient in analyzing and synthesizing data; can effectively apply patterns and frameworks while drawing and defending conclusions to client challenges. Strong communicator who can explain complex concepts concisely and simply. Subject matter expert comfortable presenting at large and small-scale speaking engagements. Deep knowledge of the global and competitive landscape within subject area as well as the interplay in that market. Ability to work independently, while also being intrinsically motivated to collaborate across teams and support the workflow of others, in a multicultural global team. Learning agile and adept with navigating highly matrixed environments. Ability to represent Gartner's research methodology and strategies effectively at all levels. Willingness and ability to travel up to 15% (where applicable). Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission critical priorities. Since our founding in 1979, we've grown to 21,000 associates globally who support 14,000 client enterprises in 90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work. What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us. Equal Employment Opportunity The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability . click apply for full job details
The Opportunity An exciting opportunity has become available to be part of our fast-growing team and to be a key part of the Client Services function. This role provides an outstanding opportunity to join a growing global integrated marketing advisory and will provide an ambitious individual with valuable experience for progression and development. The Company mediasense is a global, independent advisor that brings the clarity, connection and confidence modern marketers need to fuel growth. We help marketers eliminate waste and maximize the impact of their most significant investments at scale. Our ambition is to define and own an entirely new category - recognized as the world's most trusted, independent and impactful marketing advisor. We do this by elevating how clients operate, how agencies deliver, how platforms perform, and how all parts of the ecosystem connect. Because progress doesn't happen in isolation, it takes alignment, intelligence, and trust. That's what we enable. That's what we stand for. That's Unified Marketing Intelligence. mediasense is designed around how we help marketers optimize and transform through best-in-class structure and governance (Organization), partners and platforms (Ecosystem), governance and controls (Assurance), and measurement and effectiveness (Science). We have the proven ability to effectively support large, complex organizations and deliver multiple projects simultaneously. As evidenced through our strong track record with clients, we pride ourselves on the consistent high quality of service delivery and the ability to accelerate transformation and growth. mediasense has over 200 employees across London, New York, Singapore and New Delhi. For more information, visit . The Role This role is for a Senior Consultant (Media), based in London. This role will report into the Media Analytics Sub-Practice Lead. The Media Practice focuses on delivering industry-leading measurements and accountability for advertisers across their media investments, designing future-facing frameworks that drive transparency, value and trust with our core analytics products, including performance tracking, media cost & fees benchmarking, performance deep-dives, media cost and fees analysis in a pitch, and agency pitch commercials. A Senior Consultant (Media) owns "what" we deliver to Clients from the Media Analytics Practice to ensure that project execution follows and is in compliance with our standard methodologies and ways of working and that each project delivers measurable client value, operates efficiently, the deliverables are reflective of the new blueprints being produced within the organization, and that the client service and deliverables are of high quality. You will be leading and owning the end-to-end delivery for a portfolio of clients whilst being supported by our Analytics Services team. Client Delivery & Commercial Ownership Own and lead media analytics, pitch support, and performance tracking engagements, assessing client delivery against contractual commitments Lead media agency pitch analytics projects end-to-end, from pitch design and initiation through to assessment, recommendation, and agency appointment Act as senior client lead, owning relationships, managing expectations, and presenting clear, confident recommendations to senior stakeholders Build strong, "firm but fair" relationships with media agencies to ensure effective delivery and accountability Apply deep expertise in media planning, buying, investment, and trading across biddable and non-biddable channels to generate actionable insights (TV, BVoD/CTV/SVoD, Direct Digital, OOH, Print, Radio, Cinema) Produce and present clear, compelling reports and analysis for both technical and non-technical audiences Ensure delivery to the agreed scope, timelines, and quality standards, proactively managing risks and issues Team Leadership & Service Management Lead, manage, and mentor Analytics Services teams on client projects, ensuring high-quality, consistent delivery Provide line management to Media Practice team members below Senior Consultant level and ad hoc mentorship across the wider team Oversee day-to-day execution of services across projects, including resourcing, utilization, and delivery performance Ensure adherence to standard ways of working, templates, and delivery frameworks, driving continuous improvement Practice Development & Collaboration Collaborating with Client Solutions, Client Strategy, Practice Leads, and Technology & Innovation teams to shape client initiatives and evolve products Contribute to the development and adoption of best-practice methodologies, playbooks, governance frameworks, and global ways of working Support practice capability development by monitoring market trends and evolving client needs Promote a culture of collaboration, feedback, and high performance aligned to mediasense values Work with Media Practice, Sub-practice leads and Client Solutions Directors to monitor market changes and changes in client needs to identify changes in capabilities needed to serve our clients The Candidate The ideal candidate will have the following: At least 8 years' experience in a media agency (planning, investment and/or trading) or media auditing / advisory environment. Strong end-to-end project leadership experience, with the ability to manage complex client engagements from initiation through to delivery and reporting. Deep understanding of media math's, with the ability to quickly and confidently apply it to real-world media planning, trading, and performance scenarios. Strong knowledge across online and offline media channels, with a clear understanding of trading mechanics, data parameters, and how performance is measured and tracked. Excellent numerical and analytical skills, with the ability to interrogate data, identify insights, and draw clear, evidence-based conclusions. Highly advanced Excel skills: VBA and automation experience strongly preferred. Outstanding communication and presentation skills, including the ability to translate complex analysis into clear, compelling narratives for varied audiences. Proven ability to manage senior client and stakeholder relationships, and to establish credible, effective working relationships with media agencies. High attention to detail, combined with strong professional judgement and delivery focus. What We Offer Hybrid working 28 days holiday per year, up to a maximum of 32 days Work from any location in the world up to 4 weeks per year 10 days Annual Leave Purchase per year Day off for your birthday Company bonus scheme Pension Private Healthcare Employee Assistance programme Group Life insurance Annual season ticket loan Cycle to work scheme Eye test & contribution towards glasses for VDU Employee Referral Bonus New Business Bonus
Feb 17, 2026
Full time
The Opportunity An exciting opportunity has become available to be part of our fast-growing team and to be a key part of the Client Services function. This role provides an outstanding opportunity to join a growing global integrated marketing advisory and will provide an ambitious individual with valuable experience for progression and development. The Company mediasense is a global, independent advisor that brings the clarity, connection and confidence modern marketers need to fuel growth. We help marketers eliminate waste and maximize the impact of their most significant investments at scale. Our ambition is to define and own an entirely new category - recognized as the world's most trusted, independent and impactful marketing advisor. We do this by elevating how clients operate, how agencies deliver, how platforms perform, and how all parts of the ecosystem connect. Because progress doesn't happen in isolation, it takes alignment, intelligence, and trust. That's what we enable. That's what we stand for. That's Unified Marketing Intelligence. mediasense is designed around how we help marketers optimize and transform through best-in-class structure and governance (Organization), partners and platforms (Ecosystem), governance and controls (Assurance), and measurement and effectiveness (Science). We have the proven ability to effectively support large, complex organizations and deliver multiple projects simultaneously. As evidenced through our strong track record with clients, we pride ourselves on the consistent high quality of service delivery and the ability to accelerate transformation and growth. mediasense has over 200 employees across London, New York, Singapore and New Delhi. For more information, visit . The Role This role is for a Senior Consultant (Media), based in London. This role will report into the Media Analytics Sub-Practice Lead. The Media Practice focuses on delivering industry-leading measurements and accountability for advertisers across their media investments, designing future-facing frameworks that drive transparency, value and trust with our core analytics products, including performance tracking, media cost & fees benchmarking, performance deep-dives, media cost and fees analysis in a pitch, and agency pitch commercials. A Senior Consultant (Media) owns "what" we deliver to Clients from the Media Analytics Practice to ensure that project execution follows and is in compliance with our standard methodologies and ways of working and that each project delivers measurable client value, operates efficiently, the deliverables are reflective of the new blueprints being produced within the organization, and that the client service and deliverables are of high quality. You will be leading and owning the end-to-end delivery for a portfolio of clients whilst being supported by our Analytics Services team. Client Delivery & Commercial Ownership Own and lead media analytics, pitch support, and performance tracking engagements, assessing client delivery against contractual commitments Lead media agency pitch analytics projects end-to-end, from pitch design and initiation through to assessment, recommendation, and agency appointment Act as senior client lead, owning relationships, managing expectations, and presenting clear, confident recommendations to senior stakeholders Build strong, "firm but fair" relationships with media agencies to ensure effective delivery and accountability Apply deep expertise in media planning, buying, investment, and trading across biddable and non-biddable channels to generate actionable insights (TV, BVoD/CTV/SVoD, Direct Digital, OOH, Print, Radio, Cinema) Produce and present clear, compelling reports and analysis for both technical and non-technical audiences Ensure delivery to the agreed scope, timelines, and quality standards, proactively managing risks and issues Team Leadership & Service Management Lead, manage, and mentor Analytics Services teams on client projects, ensuring high-quality, consistent delivery Provide line management to Media Practice team members below Senior Consultant level and ad hoc mentorship across the wider team Oversee day-to-day execution of services across projects, including resourcing, utilization, and delivery performance Ensure adherence to standard ways of working, templates, and delivery frameworks, driving continuous improvement Practice Development & Collaboration Collaborating with Client Solutions, Client Strategy, Practice Leads, and Technology & Innovation teams to shape client initiatives and evolve products Contribute to the development and adoption of best-practice methodologies, playbooks, governance frameworks, and global ways of working Support practice capability development by monitoring market trends and evolving client needs Promote a culture of collaboration, feedback, and high performance aligned to mediasense values Work with Media Practice, Sub-practice leads and Client Solutions Directors to monitor market changes and changes in client needs to identify changes in capabilities needed to serve our clients The Candidate The ideal candidate will have the following: At least 8 years' experience in a media agency (planning, investment and/or trading) or media auditing / advisory environment. Strong end-to-end project leadership experience, with the ability to manage complex client engagements from initiation through to delivery and reporting. Deep understanding of media math's, with the ability to quickly and confidently apply it to real-world media planning, trading, and performance scenarios. Strong knowledge across online and offline media channels, with a clear understanding of trading mechanics, data parameters, and how performance is measured and tracked. Excellent numerical and analytical skills, with the ability to interrogate data, identify insights, and draw clear, evidence-based conclusions. Highly advanced Excel skills: VBA and automation experience strongly preferred. Outstanding communication and presentation skills, including the ability to translate complex analysis into clear, compelling narratives for varied audiences. Proven ability to manage senior client and stakeholder relationships, and to establish credible, effective working relationships with media agencies. High attention to detail, combined with strong professional judgement and delivery focus. What We Offer Hybrid working 28 days holiday per year, up to a maximum of 32 days Work from any location in the world up to 4 weeks per year 10 days Annual Leave Purchase per year Day off for your birthday Company bonus scheme Pension Private Healthcare Employee Assistance programme Group Life insurance Annual season ticket loan Cycle to work scheme Eye test & contribution towards glasses for VDU Employee Referral Bonus New Business Bonus
Overview WE'RE SLEEK. IT'S GOOD TO MEET YOU. Founded in 2013 by Jennifer Davidson, we're an independently owned experience partner delivering world class events and experiences for some of the biggest brands, across the globe. We partner with forward-thinking, ambitious clients to create impact - whether for a product roadshow, a reimagined B2B conference, a global car launch, or a major industry exhibition. Our ambition is simple: to create human-first experiences that build communities, fuel innovation, spark collaboration, and unlock new opportunities for our clients. Our approach has earned us places on both The Sunday Times 100 Fastest Growing Company List () and the Business Leader Growth 500 list in 2025. We're also proud to be recognised as a 2025 Sunday Times and Campaign "Best Place to Work". These accolades reflect something we nurture; building success without compromising on people, purpose or standards. We call it 'growth without compromise'. WHO WE ARE Sleek is defined by a people-before-profit mindset. We celebrate individuality, set high standards and believe purposeful leadership and exceptional work go hand in hand. Everyone here is self-motivated, curious and committed to growing, regardless of seniority. We value people who take ownership, solve problems willingly, act on feedback, and are comfortable operating in a fast-moving, high-standards environment. Based in Wimbledon, our HQ is a bright, modern and collaborative space where people genuinely enjoy spending time sharing ideas, playlists, lunch breaks and visits from the office dogs. Being proudly OfficeByDesign, we work from our HQ four days a week with one work-from-home day, plus flexible core hours. This pattern is central to how we work. We know we learn and perform better when we're together - after all, our business is about bringing people together. Our structure has been consciously designed to enable growth and invest heavily in team development. You'll find Sleek a welcoming place for everyone, from those starting their careers to experienced specialists. We're committed to creating a community where you can do your best work and realise your potential. We also expect and welcome candidates from all backgrounds and are here to make reasonable adjustments throughout the interview process where needed - just let us know. Role Overview Our Client Experience Director is a senior role responsible for owning the end-to-end client journey, ensuring a consistent, high-quality experience that drives Sleek's commercial, strategic, and growth objectives. Combining strategic leadership with strong commercial acumen, the role oversees both the development of new business and the long-term success, retention, and expansion of existing client accounts. Reporting to the Chief Marketing Officer (CMO), you will lead strategically across your accounts, set and uphold standards, and act as Sleek's senior client ambassador. Working closely with growth, central services, and delivery teams, you will ensure client objectives are achieved, Sleek's reputation for excellence is strengthened, and commercial targets are met. You will also act as the senior escalation point for client issues when required. Responsibilities STRATEGIC ACCOUNT LEADERSHIP Own senior client relationships, long-term objectives, and commercial outcomes across assigned accounts, aligned with Sleek's wider client and growth strategy. Develop and deliver account plans that drive long-term value, retention, and growth. Lead strategic account reviews, using performance data and insights to identify opportunities for improvement and expansion. Represent Sleek at senior client meetings and key industry or client events as a brand ambassador. Drive innovation in client experience, ensuring Sleek remains ahead of industry trends and best practice. CLIENT EXPERIENCE & RELATIONSHIP MANAGEMENT Build and maintain trusted, senior-level client relationships, operating as a strategic advisor and primary escalation point. Maintain a deep understanding of each client's business, objectives, and success criteria. Oversee the full client journey, from onboarding through delivery and retention, ensuring a seamless and personalised experience. Personally lead key client satisfaction interviews and ensure feedback is actioned to improve future performance. NEW BUSINESS & ACCOUNT GROWTH Lead on written RFIs (organic and net new, where assigned) and act as senior client liaison during pitch processes, up to and including successful handover to delivery teams (although often net new clients will remain in your portfolio). Onboard new clients, ensuring commercial terms, expectations, and ways of working are clearly established. Identify and pursue organic growth opportunities within existing accounts, aiming to meet targets where and when they are set. COMMERCIAL & FINANCIAL OVERSIGHT Oversee forecasting, financial planning, and commercial reporting for client accounts (via Growth Manager), balancing service excellence with profitability. Lead client negotiations on contracts, KPIs, scopes, and reporting requirements. Monitor and report on account performance, retention, and growth, contributing to Board and KPI reporting. DELIVERY OVERSIGHT & OPERATIONAL EXCELLENCE Ensure projects are set up for success with clear objectives, agreed scopes, realistic budgets, and aligned delivery teams. Maintain visibility of project progress and intervene to resolve risks, challenges, or client concerns when required. Ensure consistent use of Sleek's evaluation framework to define and measure success across projects. Attend post-project debriefs to capture learnings and improve future delivery. Collaborate with marketing to ensure timely development of case studies and supporting assets. DATA, MEASUREMENT & COMPLIANCE Ensure client data, reporting, and compliance requirements are maintained within Sleek systems (e.g. GM). Define success metrics, analyse performance data, and use insights to drive continuous improvement in client experience. In collaboration with the future COO, ensure compliance with procurement and governance expectations for large and multinational clients. OTHER Support and deliver internal training to embed a client-centric mindset and strengthen commercial and relationship management capability. Develop an understanding of team skillsets and recommend team compositions aligned to client needs. Proven track record of managing multiple client accounts in a service business, preferably with agency experience and a broad portfolio of clients A demonstrable understanding of, and creative approach to, client satisfaction, personalisation techniques and effective and enduring relationship management. Solid commercial reporting experience across a fast-paced portfolio of accounts with evidence of account growth and retention success. Dynamic approach with the ability to analyse a client's needs and adapt accordingly. Experience of delivering exceptional service to detail-oriented clients in a deadline-driven environment. Capable of process origination and rollout. A high level of communications skills with experience in C-Suite stakeholder liaison. An natural networker who can spot opportunities and reach the right audience effectively and secure internal client referrals. Ability to deliver engaging presentations and bring the creativity, values and work of Sleek to life. Literate in procurement practices and compliance expectations for large, multinational corporate clients Strong track record of successfully guiding project teams, including leading high-performing pitch teams Benefits Our benefits were created by Team Sleek to ensure they appeal to a wide range of individuals. Here is a taster of the types of things they include; 27 days holiday (plus UK public holidays). Additional days holiday for each year of service (capped at 3) Week-day birthdays off Charity day Pay Day early finish Fridays (15:00) Standard Pension Plan Fitness membership or gym contribution Tech scheme, cycle to work scheme, EV scheme Private health care (after 1 year's service) Learning and development programmes, including the Sleek Academy, new joiner buddies, and external coaching programme Company social events inc. weekly office drinks and annual company offsite Opportunity to experience new destinations through Fam Trips
Feb 17, 2026
Full time
Overview WE'RE SLEEK. IT'S GOOD TO MEET YOU. Founded in 2013 by Jennifer Davidson, we're an independently owned experience partner delivering world class events and experiences for some of the biggest brands, across the globe. We partner with forward-thinking, ambitious clients to create impact - whether for a product roadshow, a reimagined B2B conference, a global car launch, or a major industry exhibition. Our ambition is simple: to create human-first experiences that build communities, fuel innovation, spark collaboration, and unlock new opportunities for our clients. Our approach has earned us places on both The Sunday Times 100 Fastest Growing Company List () and the Business Leader Growth 500 list in 2025. We're also proud to be recognised as a 2025 Sunday Times and Campaign "Best Place to Work". These accolades reflect something we nurture; building success without compromising on people, purpose or standards. We call it 'growth without compromise'. WHO WE ARE Sleek is defined by a people-before-profit mindset. We celebrate individuality, set high standards and believe purposeful leadership and exceptional work go hand in hand. Everyone here is self-motivated, curious and committed to growing, regardless of seniority. We value people who take ownership, solve problems willingly, act on feedback, and are comfortable operating in a fast-moving, high-standards environment. Based in Wimbledon, our HQ is a bright, modern and collaborative space where people genuinely enjoy spending time sharing ideas, playlists, lunch breaks and visits from the office dogs. Being proudly OfficeByDesign, we work from our HQ four days a week with one work-from-home day, plus flexible core hours. This pattern is central to how we work. We know we learn and perform better when we're together - after all, our business is about bringing people together. Our structure has been consciously designed to enable growth and invest heavily in team development. You'll find Sleek a welcoming place for everyone, from those starting their careers to experienced specialists. We're committed to creating a community where you can do your best work and realise your potential. We also expect and welcome candidates from all backgrounds and are here to make reasonable adjustments throughout the interview process where needed - just let us know. Role Overview Our Client Experience Director is a senior role responsible for owning the end-to-end client journey, ensuring a consistent, high-quality experience that drives Sleek's commercial, strategic, and growth objectives. Combining strategic leadership with strong commercial acumen, the role oversees both the development of new business and the long-term success, retention, and expansion of existing client accounts. Reporting to the Chief Marketing Officer (CMO), you will lead strategically across your accounts, set and uphold standards, and act as Sleek's senior client ambassador. Working closely with growth, central services, and delivery teams, you will ensure client objectives are achieved, Sleek's reputation for excellence is strengthened, and commercial targets are met. You will also act as the senior escalation point for client issues when required. Responsibilities STRATEGIC ACCOUNT LEADERSHIP Own senior client relationships, long-term objectives, and commercial outcomes across assigned accounts, aligned with Sleek's wider client and growth strategy. Develop and deliver account plans that drive long-term value, retention, and growth. Lead strategic account reviews, using performance data and insights to identify opportunities for improvement and expansion. Represent Sleek at senior client meetings and key industry or client events as a brand ambassador. Drive innovation in client experience, ensuring Sleek remains ahead of industry trends and best practice. CLIENT EXPERIENCE & RELATIONSHIP MANAGEMENT Build and maintain trusted, senior-level client relationships, operating as a strategic advisor and primary escalation point. Maintain a deep understanding of each client's business, objectives, and success criteria. Oversee the full client journey, from onboarding through delivery and retention, ensuring a seamless and personalised experience. Personally lead key client satisfaction interviews and ensure feedback is actioned to improve future performance. NEW BUSINESS & ACCOUNT GROWTH Lead on written RFIs (organic and net new, where assigned) and act as senior client liaison during pitch processes, up to and including successful handover to delivery teams (although often net new clients will remain in your portfolio). Onboard new clients, ensuring commercial terms, expectations, and ways of working are clearly established. Identify and pursue organic growth opportunities within existing accounts, aiming to meet targets where and when they are set. COMMERCIAL & FINANCIAL OVERSIGHT Oversee forecasting, financial planning, and commercial reporting for client accounts (via Growth Manager), balancing service excellence with profitability. Lead client negotiations on contracts, KPIs, scopes, and reporting requirements. Monitor and report on account performance, retention, and growth, contributing to Board and KPI reporting. DELIVERY OVERSIGHT & OPERATIONAL EXCELLENCE Ensure projects are set up for success with clear objectives, agreed scopes, realistic budgets, and aligned delivery teams. Maintain visibility of project progress and intervene to resolve risks, challenges, or client concerns when required. Ensure consistent use of Sleek's evaluation framework to define and measure success across projects. Attend post-project debriefs to capture learnings and improve future delivery. Collaborate with marketing to ensure timely development of case studies and supporting assets. DATA, MEASUREMENT & COMPLIANCE Ensure client data, reporting, and compliance requirements are maintained within Sleek systems (e.g. GM). Define success metrics, analyse performance data, and use insights to drive continuous improvement in client experience. In collaboration with the future COO, ensure compliance with procurement and governance expectations for large and multinational clients. OTHER Support and deliver internal training to embed a client-centric mindset and strengthen commercial and relationship management capability. Develop an understanding of team skillsets and recommend team compositions aligned to client needs. Proven track record of managing multiple client accounts in a service business, preferably with agency experience and a broad portfolio of clients A demonstrable understanding of, and creative approach to, client satisfaction, personalisation techniques and effective and enduring relationship management. Solid commercial reporting experience across a fast-paced portfolio of accounts with evidence of account growth and retention success. Dynamic approach with the ability to analyse a client's needs and adapt accordingly. Experience of delivering exceptional service to detail-oriented clients in a deadline-driven environment. Capable of process origination and rollout. A high level of communications skills with experience in C-Suite stakeholder liaison. An natural networker who can spot opportunities and reach the right audience effectively and secure internal client referrals. Ability to deliver engaging presentations and bring the creativity, values and work of Sleek to life. Literate in procurement practices and compliance expectations for large, multinational corporate clients Strong track record of successfully guiding project teams, including leading high-performing pitch teams Benefits Our benefits were created by Team Sleek to ensure they appeal to a wide range of individuals. Here is a taster of the types of things they include; 27 days holiday (plus UK public holidays). Additional days holiday for each year of service (capped at 3) Week-day birthdays off Charity day Pay Day early finish Fridays (15:00) Standard Pension Plan Fitness membership or gym contribution Tech scheme, cycle to work scheme, EV scheme Private health care (after 1 year's service) Learning and development programmes, including the Sleek Academy, new joiner buddies, and external coaching programme Company social events inc. weekly office drinks and annual company offsite Opportunity to experience new destinations through Fam Trips
Overview WE'RE SLEEK. IT'S GOOD TO MEET YOU. Founded in 2013 by Jennifer Davidson, we're an independently owned experience partner delivering world class events and experiences for some of the biggest brands, across the globe. We partner with forward-thinking, ambitious clients to create impact - whether for a product roadshow, a reimagined B2B conference, a global car launch, or a major industry exhibition. Our ambition is simple: to create human-first experiences that build communities, fuel innovation, spark collaboration, and unlock new opportunities for our clients. Our approach has earned us places on both The Sunday Times 100 Fastest Growing Company List () and the Business Leader Growth 500 list in 2025. We're also proud to be recognised as a 2025 Sunday Times and Campaign "Best Place to Work". These accolades reflect something we nurture; building success without compromising on people, purpose or standards. We call it 'growth without compromise'. WHO WE ARE Sleek is defined by a people-before-profit mindset. We celebrate individuality, set high standards and believe purposeful leadership and exceptional work go hand in hand. Everyone here is self-motivated, curious and committed to growing, regardless of seniority. We value people who take ownership, solve problems willingly, act on feedback, and are comfortable operating in a fast-moving, high-standards environment. Based in Wimbledon, our HQ is a bright, modern and collaborative space where people genuinely enjoy spending time sharing ideas, playlists, lunch breaks and visits from the office dogs. Being proudly OfficeByDesign, we work from our HQ four days a week with one work-from-home day, plus flexible core hours. This pattern is central to how we work. We know we learn and perform better when we're together - after all, our business is about bringing people together. Our structure has been consciously designed to enable growth and invest heavily in team development. You'll find Sleek a welcoming place for everyone, from those starting their careers to experienced specialists. We're committed to creating a community where you can do your best work and realise your potential. We also expect and welcome candidates from all backgrounds and are here to make reasonable adjustments throughout the interview process where needed - just let us know. Role Overview Our Client Experience Director is a senior role responsible for owning the end-to-end client journey, ensuring a consistent, high-quality experience that drives Sleek's commercial, strategic, and growth objectives. Combining strategic leadership with strong commercial acumen, the role oversees both the development of new business and the long-term success, retention, and expansion of existing client accounts. Reporting to the Chief Marketing Officer (CMO), you will lead strategically across your accounts, set and uphold standards, and act as Sleek's senior client ambassador. Working closely with growth, central services, and delivery teams, you will ensure client objectives are achieved, Sleek's reputation for excellence is strengthened, and commercial targets are met. You will also act as the senior escalation point for client issues when required. Responsibilities STRATEGIC ACCOUNT LEADERSHIP Own senior client relationships, long-term objectives, and commercial outcomes across assigned accounts, aligned with Sleek's wider client and growth strategy. Develop and deliver account plans that drive long-term value, retention, and growth. Lead strategic account reviews, using performance data and insights to identify opportunities for improvement and expansion. Represent Sleek at senior client meetings and key industry or client events as a brand ambassador. Drive innovation in client experience, ensuring Sleek remains ahead of industry trends and best practice. CLIENT EXPERIENCE & RELATIONSHIP MANAGEMENT Build and maintain trusted, senior-level client relationships, operating as a strategic advisor and primary escalation point. Maintain a deep understanding of each client's business, objectives, and success criteria. Oversee the full client journey, from onboarding through delivery and retention, ensuring a seamless and personalised experience. Personally lead key client satisfaction interviews and ensure feedback is actioned to improve future performance. NEW BUSINESS & ACCOUNT GROWTH Lead on written RFIs (organic and net new, where assigned) and act as senior client liaison during pitch processes, up to and including successful handover to delivery teams (although often net new clients will remain in your portfolio). Onboard new clients, ensuring commercial terms, expectations, and ways of working are clearly established. Identify and pursue organic growth opportunities within existing accounts, aiming to meet targets where and when they are set. COMMERCIAL & FINANCIAL OVERSIGHT Oversee forecasting, financial planning, and commercial reporting for client accounts (via Growth Manager), balancing service excellence with profitability. Lead client negotiations on contracts, KPIs, scopes, and reporting requirements. Monitor and report on account performance, retention, and growth, contributing to Board and KPI reporting. DELIVERY OVERSIGHT & OPERATIONAL EXCELLENCE Ensure projects are set up for success with clear objectives, agreed scopes, realistic budgets, and aligned delivery teams. Maintain visibility of project progress and intervene to resolve risks, challenges, or client concerns when required. Ensure consistent use of Sleek's evaluation framework to define and measure success across projects. Attend post-project debriefs to capture learnings and improve future delivery. Collaborate with marketing to ensure timely development of case studies and supporting assets. DATA, MEASUREMENT & COMPLIANCE Ensure client data, reporting, and compliance requirements are maintained within Sleek systems (e.g. GM). Define success metrics, analyse performance data, and use insights to drive continuous improvement in client experience. In collaboration with the future COO, ensure compliance with procurement and governance expectations for large and multinational clients. OTHER Support and deliver internal training to embed a client-centric mindset and strengthen commercial and relationship management capability. Develop an understanding of team skillsets and recommend team compositions aligned to client needs. Proven track record of managing multiple client accounts in a service business, preferably with agency experience and a broad portfolio of clients A demonstrable understanding of, and creative approach to, client satisfaction, personalisation techniques and effective and enduring relationship management. Solid commercial reporting experience across a fast-paced portfolio of accounts with evidence of account growth and retention success. Dynamic approach with the ability to analyse a client's needs and adapt accordingly. Experience of delivering exceptional service to detail-oriented clients in a deadline-driven environment. Capable of process origination and rollout. A high level of communications skills with experience in C-Suite stakeholder liaison. An natural networker who can spot opportunities and reach the right audience effectively and secure internal client referrals. Ability to deliver engaging presentations and bring the creativity, values and work of Sleek to life. Literate in procurement practices and compliance expectations for large, multinational corporate clients Strong track record of successfully guiding project teams, including leading high-performing pitch teams Benefits Our benefits were created by Team Sleek to ensure they appeal to a wide range of individuals. Here is a taster of the types of things they include; 27 days holiday (plus UK public holidays). Additional days holiday for each year of service (capped at 3) Week-day birthdays off Charity day Pay Day early finish Fridays (15:00) Standard Pension Plan Fitness membership or gym contribution Tech scheme, cycle to work scheme, EV scheme Private health care (after 1 year's service) Learning and development programmes, including the Sleek Academy, new joiner buddies, and external coaching programme Company social events inc. weekly office drinks and annual company offsite Opportunity to experience new destinations through Fam Trips
Feb 16, 2026
Full time
Overview WE'RE SLEEK. IT'S GOOD TO MEET YOU. Founded in 2013 by Jennifer Davidson, we're an independently owned experience partner delivering world class events and experiences for some of the biggest brands, across the globe. We partner with forward-thinking, ambitious clients to create impact - whether for a product roadshow, a reimagined B2B conference, a global car launch, or a major industry exhibition. Our ambition is simple: to create human-first experiences that build communities, fuel innovation, spark collaboration, and unlock new opportunities for our clients. Our approach has earned us places on both The Sunday Times 100 Fastest Growing Company List () and the Business Leader Growth 500 list in 2025. We're also proud to be recognised as a 2025 Sunday Times and Campaign "Best Place to Work". These accolades reflect something we nurture; building success without compromising on people, purpose or standards. We call it 'growth without compromise'. WHO WE ARE Sleek is defined by a people-before-profit mindset. We celebrate individuality, set high standards and believe purposeful leadership and exceptional work go hand in hand. Everyone here is self-motivated, curious and committed to growing, regardless of seniority. We value people who take ownership, solve problems willingly, act on feedback, and are comfortable operating in a fast-moving, high-standards environment. Based in Wimbledon, our HQ is a bright, modern and collaborative space where people genuinely enjoy spending time sharing ideas, playlists, lunch breaks and visits from the office dogs. Being proudly OfficeByDesign, we work from our HQ four days a week with one work-from-home day, plus flexible core hours. This pattern is central to how we work. We know we learn and perform better when we're together - after all, our business is about bringing people together. Our structure has been consciously designed to enable growth and invest heavily in team development. You'll find Sleek a welcoming place for everyone, from those starting their careers to experienced specialists. We're committed to creating a community where you can do your best work and realise your potential. We also expect and welcome candidates from all backgrounds and are here to make reasonable adjustments throughout the interview process where needed - just let us know. Role Overview Our Client Experience Director is a senior role responsible for owning the end-to-end client journey, ensuring a consistent, high-quality experience that drives Sleek's commercial, strategic, and growth objectives. Combining strategic leadership with strong commercial acumen, the role oversees both the development of new business and the long-term success, retention, and expansion of existing client accounts. Reporting to the Chief Marketing Officer (CMO), you will lead strategically across your accounts, set and uphold standards, and act as Sleek's senior client ambassador. Working closely with growth, central services, and delivery teams, you will ensure client objectives are achieved, Sleek's reputation for excellence is strengthened, and commercial targets are met. You will also act as the senior escalation point for client issues when required. Responsibilities STRATEGIC ACCOUNT LEADERSHIP Own senior client relationships, long-term objectives, and commercial outcomes across assigned accounts, aligned with Sleek's wider client and growth strategy. Develop and deliver account plans that drive long-term value, retention, and growth. Lead strategic account reviews, using performance data and insights to identify opportunities for improvement and expansion. Represent Sleek at senior client meetings and key industry or client events as a brand ambassador. Drive innovation in client experience, ensuring Sleek remains ahead of industry trends and best practice. CLIENT EXPERIENCE & RELATIONSHIP MANAGEMENT Build and maintain trusted, senior-level client relationships, operating as a strategic advisor and primary escalation point. Maintain a deep understanding of each client's business, objectives, and success criteria. Oversee the full client journey, from onboarding through delivery and retention, ensuring a seamless and personalised experience. Personally lead key client satisfaction interviews and ensure feedback is actioned to improve future performance. NEW BUSINESS & ACCOUNT GROWTH Lead on written RFIs (organic and net new, where assigned) and act as senior client liaison during pitch processes, up to and including successful handover to delivery teams (although often net new clients will remain in your portfolio). Onboard new clients, ensuring commercial terms, expectations, and ways of working are clearly established. Identify and pursue organic growth opportunities within existing accounts, aiming to meet targets where and when they are set. COMMERCIAL & FINANCIAL OVERSIGHT Oversee forecasting, financial planning, and commercial reporting for client accounts (via Growth Manager), balancing service excellence with profitability. Lead client negotiations on contracts, KPIs, scopes, and reporting requirements. Monitor and report on account performance, retention, and growth, contributing to Board and KPI reporting. DELIVERY OVERSIGHT & OPERATIONAL EXCELLENCE Ensure projects are set up for success with clear objectives, agreed scopes, realistic budgets, and aligned delivery teams. Maintain visibility of project progress and intervene to resolve risks, challenges, or client concerns when required. Ensure consistent use of Sleek's evaluation framework to define and measure success across projects. Attend post-project debriefs to capture learnings and improve future delivery. Collaborate with marketing to ensure timely development of case studies and supporting assets. DATA, MEASUREMENT & COMPLIANCE Ensure client data, reporting, and compliance requirements are maintained within Sleek systems (e.g. GM). Define success metrics, analyse performance data, and use insights to drive continuous improvement in client experience. In collaboration with the future COO, ensure compliance with procurement and governance expectations for large and multinational clients. OTHER Support and deliver internal training to embed a client-centric mindset and strengthen commercial and relationship management capability. Develop an understanding of team skillsets and recommend team compositions aligned to client needs. Proven track record of managing multiple client accounts in a service business, preferably with agency experience and a broad portfolio of clients A demonstrable understanding of, and creative approach to, client satisfaction, personalisation techniques and effective and enduring relationship management. Solid commercial reporting experience across a fast-paced portfolio of accounts with evidence of account growth and retention success. Dynamic approach with the ability to analyse a client's needs and adapt accordingly. Experience of delivering exceptional service to detail-oriented clients in a deadline-driven environment. Capable of process origination and rollout. A high level of communications skills with experience in C-Suite stakeholder liaison. An natural networker who can spot opportunities and reach the right audience effectively and secure internal client referrals. Ability to deliver engaging presentations and bring the creativity, values and work of Sleek to life. Literate in procurement practices and compliance expectations for large, multinational corporate clients Strong track record of successfully guiding project teams, including leading high-performing pitch teams Benefits Our benefits were created by Team Sleek to ensure they appeal to a wide range of individuals. Here is a taster of the types of things they include; 27 days holiday (plus UK public holidays). Additional days holiday for each year of service (capped at 3) Week-day birthdays off Charity day Pay Day early finish Fridays (15:00) Standard Pension Plan Fitness membership or gym contribution Tech scheme, cycle to work scheme, EV scheme Private health care (after 1 year's service) Learning and development programmes, including the Sleek Academy, new joiner buddies, and external coaching programme Company social events inc. weekly office drinks and annual company offsite Opportunity to experience new destinations through Fam Trips
How we started Founded in 2013 by Dwayne D'Souza, HeliosX was built on a simple but powerful idea: healthcare should be easier to access, faster to receive, and centred around the individual. From day one, we've grown without external funding; scaling profitably through technology, disciplined execution, and deep medical expertise. What started as a challenger idea has become one of the most significant healthcare platforms operating globally today. Where we are now We've earned the trust of millions of people worldwide through category leading products and well known brands, including MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A key driver of our success is vertical integration; we operate our own manufacturing and proprietary products, led by in house medical teams, researchers, and pharmacists at the top of their fields. In 2025, HeliosX treated more than 1.7 million patients globally and reached £781 m in revenue, representing % year on year growth and cementing our position as the clear market leader in the UK. That growth translates into real world outcomes: our weight loss treatments helped patients lose 8.5 million kilograms of excess weight in 2025 alone, contributing to an estimated 1 300 fewer cardiac events. This is growth with measurable, life changing impact at scale. Today, we operate across four international markets, with successful launches in Germany and Canada and continued expansion in the US. We were also recently recognised in the Sunday Times Top 100 fastest growing tech companies, further validation of both our momentum and our ambition. Where we're going 2026 is a step change year. Our ambition is to reach £1.6 bn in revenue, expand from four to eight global markets and significantly broaden our condition and treatment portfolio. Over the coming years, you'll help shape HeliosX into a truly world leading healthcare partner; one that combines scale, speed, and clinical rigour to redefine how personalised care is delivered. Joining HeliosX now means building systems, teams, and products that will define the next decade of digital healthcare, and doing work that genuinely improves lives, at global scale. The Opportunity At HeliosX, we don't just want a learning strategy, we want a high performance engine. We are looking for a hands on L&D Lead who obsesses over execution. You aren't here to write white papers or manage external consultants from a distance; you are here to diagnose exactly what our teams need to win and then build, facilitate, and ship the solutions yourself. Reporting to the Director of People Experience and partnering closely with our People Partners, you will be the primary driver of our growth culture. You move at pace, you value impact over theory, and you take pride in being the person who actually gets it done. HeliosX is scaling fast - over 300 % growth in 2025 - and this is a unique opportunity to shape the build out of an L&D function supporting over 1 200 colleagues worldwide. This is a full time, permanent role. The successful candidate will have a hybrid working arrangement, with two days per week expected in our Central London HQ. What you'll do Identify the Gaps: Partner with People Partners and Business Leads to identify exactly where performance is stalling. You won't just "assess"; you will pinpoint the 20 % of training that will drive 80 % of the results. Build & Deliver: Own the full lifecycle of training. This means designing the content, creating the materials, and facilitating the sessions yourself. Move at Pace: We value speed. You will move quickly from "identified need" to "live programme" without sacrificing quality. High Impact Programming Performance Foundations: Build and roll out practical training for managers and ICs covering the essentials: feedback loops, high performance coaching, and effective 1 to 1s. Technical & Soft Skill Pathways: Design and launch scalable learning pathways that ensure our teams have the specific skills required to operate at the highest levels. Onboarding: Own the "Speed to Productivity" metric. Ensure every new hire is equipped to contribute from day one through a seamless, high touch onboarding experience. Practical Infrastructure L&D Tooling: Design and embed our learning tech stack (LMS/LXP) with a focus on usability. If a tool isn't being used, you fix it or replace it. Measurement that Matters: Move beyond "attendance rates." You will track behavioural changes and business impact, using data to iterate on programmes in real time. Resource Creation: Develop the "HeliosX Playbook" - a library of self serve toolkits and guides that empower managers to lead their teams independently. What you'll bring to HeliosX The "Doer" Track Record: You have a proven history of building L&D programmes from the ground up in a fast paced environment (Scale up or Tech experience is a huge plus). Facilitation Pro: You are a natural in front of a room (or screen). You know how to engage an audience and make training stick. Solo Operator: You are comfortable working as an Individual Contributor. You don't need a large team to make an impact; you are the engine. Business First Mindset: You focus on how training helps the company win, rather than just delivering training for training's sake. Content Design: You can create high quality, visually engaging decks and digital learning content independently. Data Literate: You use data to find the gaps and prove your impact. Agile Iteration: You'd rather launch a "Version 1.0" today and improve it tomorrow than wait six months for a perfect programme. Life at HeliosX At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketers, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitions! Other benefits of joining HeliosX Generous equity allocations with significant upside potential 25 Days Holiday (+ all the usual Bank Holidays) Private health insurance, along with extra dental and eye care cover Enhanced parental leave Cycle to work Scheme Electric Car Scheme Free Dermatica and MedExpress products every month, as well as family discounts Home office allowance Access to a Headspace subscription, discounted gym memberships, and a learning and development budget
Feb 15, 2026
Full time
How we started Founded in 2013 by Dwayne D'Souza, HeliosX was built on a simple but powerful idea: healthcare should be easier to access, faster to receive, and centred around the individual. From day one, we've grown without external funding; scaling profitably through technology, disciplined execution, and deep medical expertise. What started as a challenger idea has become one of the most significant healthcare platforms operating globally today. Where we are now We've earned the trust of millions of people worldwide through category leading products and well known brands, including MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A key driver of our success is vertical integration; we operate our own manufacturing and proprietary products, led by in house medical teams, researchers, and pharmacists at the top of their fields. In 2025, HeliosX treated more than 1.7 million patients globally and reached £781 m in revenue, representing % year on year growth and cementing our position as the clear market leader in the UK. That growth translates into real world outcomes: our weight loss treatments helped patients lose 8.5 million kilograms of excess weight in 2025 alone, contributing to an estimated 1 300 fewer cardiac events. This is growth with measurable, life changing impact at scale. Today, we operate across four international markets, with successful launches in Germany and Canada and continued expansion in the US. We were also recently recognised in the Sunday Times Top 100 fastest growing tech companies, further validation of both our momentum and our ambition. Where we're going 2026 is a step change year. Our ambition is to reach £1.6 bn in revenue, expand from four to eight global markets and significantly broaden our condition and treatment portfolio. Over the coming years, you'll help shape HeliosX into a truly world leading healthcare partner; one that combines scale, speed, and clinical rigour to redefine how personalised care is delivered. Joining HeliosX now means building systems, teams, and products that will define the next decade of digital healthcare, and doing work that genuinely improves lives, at global scale. The Opportunity At HeliosX, we don't just want a learning strategy, we want a high performance engine. We are looking for a hands on L&D Lead who obsesses over execution. You aren't here to write white papers or manage external consultants from a distance; you are here to diagnose exactly what our teams need to win and then build, facilitate, and ship the solutions yourself. Reporting to the Director of People Experience and partnering closely with our People Partners, you will be the primary driver of our growth culture. You move at pace, you value impact over theory, and you take pride in being the person who actually gets it done. HeliosX is scaling fast - over 300 % growth in 2025 - and this is a unique opportunity to shape the build out of an L&D function supporting over 1 200 colleagues worldwide. This is a full time, permanent role. The successful candidate will have a hybrid working arrangement, with two days per week expected in our Central London HQ. What you'll do Identify the Gaps: Partner with People Partners and Business Leads to identify exactly where performance is stalling. You won't just "assess"; you will pinpoint the 20 % of training that will drive 80 % of the results. Build & Deliver: Own the full lifecycle of training. This means designing the content, creating the materials, and facilitating the sessions yourself. Move at Pace: We value speed. You will move quickly from "identified need" to "live programme" without sacrificing quality. High Impact Programming Performance Foundations: Build and roll out practical training for managers and ICs covering the essentials: feedback loops, high performance coaching, and effective 1 to 1s. Technical & Soft Skill Pathways: Design and launch scalable learning pathways that ensure our teams have the specific skills required to operate at the highest levels. Onboarding: Own the "Speed to Productivity" metric. Ensure every new hire is equipped to contribute from day one through a seamless, high touch onboarding experience. Practical Infrastructure L&D Tooling: Design and embed our learning tech stack (LMS/LXP) with a focus on usability. If a tool isn't being used, you fix it or replace it. Measurement that Matters: Move beyond "attendance rates." You will track behavioural changes and business impact, using data to iterate on programmes in real time. Resource Creation: Develop the "HeliosX Playbook" - a library of self serve toolkits and guides that empower managers to lead their teams independently. What you'll bring to HeliosX The "Doer" Track Record: You have a proven history of building L&D programmes from the ground up in a fast paced environment (Scale up or Tech experience is a huge plus). Facilitation Pro: You are a natural in front of a room (or screen). You know how to engage an audience and make training stick. Solo Operator: You are comfortable working as an Individual Contributor. You don't need a large team to make an impact; you are the engine. Business First Mindset: You focus on how training helps the company win, rather than just delivering training for training's sake. Content Design: You can create high quality, visually engaging decks and digital learning content independently. Data Literate: You use data to find the gaps and prove your impact. Agile Iteration: You'd rather launch a "Version 1.0" today and improve it tomorrow than wait six months for a perfect programme. Life at HeliosX At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketers, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitions! Other benefits of joining HeliosX Generous equity allocations with significant upside potential 25 Days Holiday (+ all the usual Bank Holidays) Private health insurance, along with extra dental and eye care cover Enhanced parental leave Cycle to work Scheme Electric Car Scheme Free Dermatica and MedExpress products every month, as well as family discounts Home office allowance Access to a Headspace subscription, discounted gym memberships, and a learning and development budget
Business Unit: Performance: We help globally ambitious brands turn visibility into measurable growth - appearing where it matters, when it matters, to the people who matter most Team: Strategy Reporting to: CEO Location: London / hybrid ABOUT GAIN is a creative led, insight driven company that blends data, tech, and creativity. We believe the best ideas emerge where intelligence and creativity unite, where insight sparks imagination, and where innovation turns possibility into progress. We are explorers of new frontiers, shaping bold strategies that move people, brands, and businesses forward. Individually and together, our specialist teams provide the vision, data, and confidence brands and organisations need to make braver, more impactful decisions. Today as GAIN, we work as a united force, using data to fuel creativity, and technology to unlock new possibilities. As imagineers we don't just embrace innovation - we engineer it, transforming information into action, and ideas into breakthroughs. This is where rebel thinking, smart technology, and data driven creativity shape the future. Through our five specialist teams: Creative Studio, Conversion, Customer Science, Experience, and Performance. Individually, and together, we work to fuel brand growth and deliver measurable impact. THE ROLE As Strategy Director, you will form the strategic backbone of one of GAIN's newest and most commercially significant client relationships, a high growth, land and expand opportunity with the potential to scale quickly into a multimillion pound portfolio. Working in lockstep with the Business Director, you will define the strategic vision for the account across owned and earned media, ensuring the client's brand, performance, and investment decisions reinforce one another to drive business outcomes. You will be the senior strategic partner to the client, responsible for shaping holistic strategies that maximise visibility, efficiency and growth, balancing long term brand building with near term performance delivery. Internally, you will be the strategic integrator across SEO, Digital PR, PPC and Paid Media, ensuring all specialists are aligned behind one coherent direction of travel. You will play a critical role in embedding strategic clarity, elevating thinking, and ensuring all work ladders to the client's targets, KPIs and long term ambitions. This role is ideal for a senior strategist with deep performance and digital experience, strong brand acumen, and the confidence to partner with senior/C Suite global clients and drive a newly formed account from "setup" to "scale". RESPONSIBILITIES Senior strategic leadership & relationships Act as the senior strategic partner to the client, shaping a unified owned and earned media strategy that delivers both brand and performance impact Lead the strategic onboarding process, defining the client's success metrics, maturity, reporting needs, audience dynamics and competitive landscape Build strong senior client relationships through clarity of thinking, proactive insight and a commitment to achieving their commercial goals Provide ongoing thought leadership across digital performance, brand visibility, customer behaviour and competitor intelligence Translate business objectives into coherent, actionable cross channel strategic plans, ensuring all recommendations are grounded in data driven insight, platform knowledge and client context Create and lead strategic planning sessions, identifying opportunities for optimisation, scale and strategic innovation Holistic Strategy Development & Cross Channel Integration Lead the development of an integrated owned and earned media strategy, working with the team of channel specialists Facilitate and orchestrate collaboration between all subject matter experts, ensuring each channel strategy ladders up to one clear, joined up overarching plan rather than operating in silos Guide specialists in developing their channel specific roadmaps, ensuring they are insight driven, coherent and aligned to audience behaviour, competitive realities and client commercial goals Coordinate the creation of measurement frameworks and attribution approaches in partnership with Analytics and channel leads, ensuring consistency, shared KPIs and clarity of ownership Work with specialists to identify cross channel opportunities (e.g., SEO x PR amplification, Paid Media x Content synergy, Paid Search x Customer Journey refinement) and ensure the connections are deliberately built and maintained Provide direction, prioritisation frameworks and strategic questions that help specialists deepen their work, without replacing or duplicating their craft expertise Ensure the long term strategic roadmap reflects the combined thinking of all channel experts, balancing brand building and performance delivery with measurable growth Cross Functional Integration & Internal Leadership/development Be the connective tissue between all specialist teams, ensuring SEO, PPC, Paid Media, Digital PR, Content and Analytics work from one unified strategic direction. Lead strategic alignment across teams, facilitating collaboration, clarity of roles and shared understanding of success measures Turn strategic vision into clear briefs, prioritisation frameworks, hypotheses and action plans for specialist teams Foster a culture of curiosity, customer centricity, experimentation and evidence led decision making Serve as a senior thought partner to the Business Director, ensuring strategy and commercial direction reinforce each other Mentor strategists and specialists, raising the bar on thinking quality and strategic craft across the agency Performance, Insight & Measurement Leadership Lead the creation of performance frameworks, KPIs, and measurement approaches that give clients clarity and confidence Use data, analytics and platform insights to uncover opportunities, diagnose issues and recommend optimisations Drive continuous improvement through structured testing, attribution modelling, funnel analysis and audience refinement Produce compelling strategic evaluations, reports and recommendations that highlight what's working, what's not, and what to do next Ensure strategies and investment decisions are rooted in commercial logic, audience insight and platform expertise Strategic Governance & Delivery Excellence Ensure excellent strategic governance, from briefing quality to insight development, scoping, measurement plans and sprint prioritisation Maintain senior oversight across all strategic outputs, raising the standard of thinking and ensuring consistency and rigour. Support the creation of strong case studies that demonstrate impact, maturity progression and commercial value Ensure strategy plays an active role in risk identification and scenario planning, supporting both the client and GAIN's commercial stability Agency Contribution & Thought Leadership Act as a leading voice for strategy within GAIN, shaping methodology, process and best practice across performance, owned and earned channels Share trends, innovations and platform developments across the agency to elevate strategic intelligence Champion strategic excellence in cross agency and sister agency collaborations, helping define GAIN's role within a broader ecosystem Contribute to new business initiatives with strategic leadership, frameworks and thinking that demonstrate the value of GAIN's integrated approach Qualifications 10-12+ years' experience in a digital, performance or integrated agency environment, with a proven track record in senior strategic roles shaping complex multi channel programmes Deep expertise across owned and earned channels (SEO, content, digital PR, PPC, paid media), with experience guiding or collaborating with subject matter experts to build unified strategies Demonstrable experience setting holistic digital strategies for large or complex clients, ensuring cross channel integration, clear KPIs and measurable commercial outcomes Highly analytical and insight driven, with the ability to translate data, audience behaviour, and market intelligence into actionable strategic frameworks and test and learn agendas Strong facilitation and orchestration skills, adept at aligning specialist leads behind a shared vision, ensuring cohesion rather than silos Exceptional communication and storytelling abilities, able to simplify complexity, inspire senior stakeholders, and articulate a clear strategic path forward Confident and credible with senior clients, operating as a trusted advisor invested in helping them achieve ambitious growth and maturity objectives Calm, solutions oriented and decisive, able to balance long term brand building with short term performance needs in fast moving environments Passionate about performance, brand building and integrated strategy, with a strong curiosity about emerging channels, measurement evolution and consumer behaviour Collaborative leadership style, committed to empowering specialists, raising the quality of strategic thinking and fostering an environment of continuous improvement HOW YOU'LL WORK Constant curiosity: You can think critically and understand the data, knowing where you need to take action. You're analytical with the ability to investigate and resolve Pushing boundaries . click apply for full job details
Feb 15, 2026
Full time
Business Unit: Performance: We help globally ambitious brands turn visibility into measurable growth - appearing where it matters, when it matters, to the people who matter most Team: Strategy Reporting to: CEO Location: London / hybrid ABOUT GAIN is a creative led, insight driven company that blends data, tech, and creativity. We believe the best ideas emerge where intelligence and creativity unite, where insight sparks imagination, and where innovation turns possibility into progress. We are explorers of new frontiers, shaping bold strategies that move people, brands, and businesses forward. Individually and together, our specialist teams provide the vision, data, and confidence brands and organisations need to make braver, more impactful decisions. Today as GAIN, we work as a united force, using data to fuel creativity, and technology to unlock new possibilities. As imagineers we don't just embrace innovation - we engineer it, transforming information into action, and ideas into breakthroughs. This is where rebel thinking, smart technology, and data driven creativity shape the future. Through our five specialist teams: Creative Studio, Conversion, Customer Science, Experience, and Performance. Individually, and together, we work to fuel brand growth and deliver measurable impact. THE ROLE As Strategy Director, you will form the strategic backbone of one of GAIN's newest and most commercially significant client relationships, a high growth, land and expand opportunity with the potential to scale quickly into a multimillion pound portfolio. Working in lockstep with the Business Director, you will define the strategic vision for the account across owned and earned media, ensuring the client's brand, performance, and investment decisions reinforce one another to drive business outcomes. You will be the senior strategic partner to the client, responsible for shaping holistic strategies that maximise visibility, efficiency and growth, balancing long term brand building with near term performance delivery. Internally, you will be the strategic integrator across SEO, Digital PR, PPC and Paid Media, ensuring all specialists are aligned behind one coherent direction of travel. You will play a critical role in embedding strategic clarity, elevating thinking, and ensuring all work ladders to the client's targets, KPIs and long term ambitions. This role is ideal for a senior strategist with deep performance and digital experience, strong brand acumen, and the confidence to partner with senior/C Suite global clients and drive a newly formed account from "setup" to "scale". RESPONSIBILITIES Senior strategic leadership & relationships Act as the senior strategic partner to the client, shaping a unified owned and earned media strategy that delivers both brand and performance impact Lead the strategic onboarding process, defining the client's success metrics, maturity, reporting needs, audience dynamics and competitive landscape Build strong senior client relationships through clarity of thinking, proactive insight and a commitment to achieving their commercial goals Provide ongoing thought leadership across digital performance, brand visibility, customer behaviour and competitor intelligence Translate business objectives into coherent, actionable cross channel strategic plans, ensuring all recommendations are grounded in data driven insight, platform knowledge and client context Create and lead strategic planning sessions, identifying opportunities for optimisation, scale and strategic innovation Holistic Strategy Development & Cross Channel Integration Lead the development of an integrated owned and earned media strategy, working with the team of channel specialists Facilitate and orchestrate collaboration between all subject matter experts, ensuring each channel strategy ladders up to one clear, joined up overarching plan rather than operating in silos Guide specialists in developing their channel specific roadmaps, ensuring they are insight driven, coherent and aligned to audience behaviour, competitive realities and client commercial goals Coordinate the creation of measurement frameworks and attribution approaches in partnership with Analytics and channel leads, ensuring consistency, shared KPIs and clarity of ownership Work with specialists to identify cross channel opportunities (e.g., SEO x PR amplification, Paid Media x Content synergy, Paid Search x Customer Journey refinement) and ensure the connections are deliberately built and maintained Provide direction, prioritisation frameworks and strategic questions that help specialists deepen their work, without replacing or duplicating their craft expertise Ensure the long term strategic roadmap reflects the combined thinking of all channel experts, balancing brand building and performance delivery with measurable growth Cross Functional Integration & Internal Leadership/development Be the connective tissue between all specialist teams, ensuring SEO, PPC, Paid Media, Digital PR, Content and Analytics work from one unified strategic direction. Lead strategic alignment across teams, facilitating collaboration, clarity of roles and shared understanding of success measures Turn strategic vision into clear briefs, prioritisation frameworks, hypotheses and action plans for specialist teams Foster a culture of curiosity, customer centricity, experimentation and evidence led decision making Serve as a senior thought partner to the Business Director, ensuring strategy and commercial direction reinforce each other Mentor strategists and specialists, raising the bar on thinking quality and strategic craft across the agency Performance, Insight & Measurement Leadership Lead the creation of performance frameworks, KPIs, and measurement approaches that give clients clarity and confidence Use data, analytics and platform insights to uncover opportunities, diagnose issues and recommend optimisations Drive continuous improvement through structured testing, attribution modelling, funnel analysis and audience refinement Produce compelling strategic evaluations, reports and recommendations that highlight what's working, what's not, and what to do next Ensure strategies and investment decisions are rooted in commercial logic, audience insight and platform expertise Strategic Governance & Delivery Excellence Ensure excellent strategic governance, from briefing quality to insight development, scoping, measurement plans and sprint prioritisation Maintain senior oversight across all strategic outputs, raising the standard of thinking and ensuring consistency and rigour. Support the creation of strong case studies that demonstrate impact, maturity progression and commercial value Ensure strategy plays an active role in risk identification and scenario planning, supporting both the client and GAIN's commercial stability Agency Contribution & Thought Leadership Act as a leading voice for strategy within GAIN, shaping methodology, process and best practice across performance, owned and earned channels Share trends, innovations and platform developments across the agency to elevate strategic intelligence Champion strategic excellence in cross agency and sister agency collaborations, helping define GAIN's role within a broader ecosystem Contribute to new business initiatives with strategic leadership, frameworks and thinking that demonstrate the value of GAIN's integrated approach Qualifications 10-12+ years' experience in a digital, performance or integrated agency environment, with a proven track record in senior strategic roles shaping complex multi channel programmes Deep expertise across owned and earned channels (SEO, content, digital PR, PPC, paid media), with experience guiding or collaborating with subject matter experts to build unified strategies Demonstrable experience setting holistic digital strategies for large or complex clients, ensuring cross channel integration, clear KPIs and measurable commercial outcomes Highly analytical and insight driven, with the ability to translate data, audience behaviour, and market intelligence into actionable strategic frameworks and test and learn agendas Strong facilitation and orchestration skills, adept at aligning specialist leads behind a shared vision, ensuring cohesion rather than silos Exceptional communication and storytelling abilities, able to simplify complexity, inspire senior stakeholders, and articulate a clear strategic path forward Confident and credible with senior clients, operating as a trusted advisor invested in helping them achieve ambitious growth and maturity objectives Calm, solutions oriented and decisive, able to balance long term brand building with short term performance needs in fast moving environments Passionate about performance, brand building and integrated strategy, with a strong curiosity about emerging channels, measurement evolution and consumer behaviour Collaborative leadership style, committed to empowering specialists, raising the quality of strategic thinking and fostering an environment of continuous improvement HOW YOU'LL WORK Constant curiosity: You can think critically and understand the data, knowing where you need to take action. You're analytical with the ability to investigate and resolve Pushing boundaries . click apply for full job details
Ready to shape the future of a global in house agency? We are conducting an executive search for a Managing Director at an In House Agency. The role will lead a globally integrated creative, media and performance function. Importantly, this Managing Director In House role focuses on senior leadership capable of scaling an in house agency across multiple markets. At the same time, the role requires a clear focus on commercial and creative impact. "We're looking for a transformative leader who can balance bold creativity with sharp commercial acumen - someone who sees creative and media as one integrated growth system and can scale it across 10+ markets to deliver real business impact," says the Executive Vice President & CMO. Managing Director Opportunity - Global In House Agency Leadership In this role, you will lead at a global scale, heading a leadership team of six senior functional leaders across Media, Creative & Production, Account Management & Strategic Planning, Agency Operations/COO, and Tech & Data, with Finance and HR reporting via dotted line. Together, you will oversee a world class in house agency of approximately 150 colleagues, supported by a significant network of external partners. All teams operate as one integrated, function led agency serving the business globally. About the In House Agency - Global Creative, Media and Performance Engine The agency operates as a globally integrated creative, media and performance engine. It supports brand building, performance marketing and long term growth across multiple markets. Moreover, the in house model enables greater efficiency, speed and control. As a result, the organisation can align creative and media more closely with business objectives. In addition, the agency works with a network of external partners to extend capability where required. How You Will Make an Impact as Managing Director As Managing Director, you will define and evolve the global agency strategy and its positioning within the wider organisation. You will lead the development of a coherent, globally integrated operating model that balances scale and efficiency with strong local competitiveness. Your strategic focus will centre on growing the agency while protecting its speed, quality and entrepreneurial spirit. In addition, you will raise the ambition for creative and media output across markets. At the same time, you will drive continuous improvement in briefing, planning, resource allocation and delivery processes to ensure consistency and excellence at scale. Building a High Performance In House Agency Operating Model You will create clarity across governance, roles, decision rights and ways of working. In doing so, you will deepen the integration of creative development, production, media strategy and buying, data, technology and performance measurement into one seamless delivery engine. Success in this role will be reflected in improved marketing efficiency, revenue growth and the long term financial sustainability of the in house agency. You will bring together creative excellence and commercial rigour to maximise business impact across markets. Culture, Talent and Leadership in a Global In House Agency You will act as a culture builder, making the agency a magnet for top tier agency talent, even within a corporate governance structure. You will cultivate a high performance culture rooted in collaboration, trust, learning and accountability. Commercial, P&L and Transformation Leadership Requirements To succeed, you will bring proven senior leadership experience within creative, media, in house or external agencies, ideally with a global, multi market remit. You will possess a deep, end to end understanding of brand building, creative development, media strategy and marketing effectiveness. Importantly, you will demonstrate a strong commitment to the true integration of creative and media. You will have experience leading complex, multi market organisations and operating models and be ready to act as an architect of AI enabled transformation. Sharp commercial instincts, P&L style ownership and experience managing large budgets are essential. Above all, you are a leader who can inspire and structure: setting direction, influencing at executive level, stretching ambition and ensuring operational excellence while building strong relationships and shaping culture. Location and Hybrid Working Model - London or Denmark The role is based in London or Denmark, operating on a hybrid working model. If you have the relevant experience and this opportunity sounds interesting to you, please get in touch with our team, including a copy of your CV as soon as possible via the form below. We are committed to equality of opportunity for all. You can access our Diversity and Inclusion Policy here.
Feb 14, 2026
Full time
Ready to shape the future of a global in house agency? We are conducting an executive search for a Managing Director at an In House Agency. The role will lead a globally integrated creative, media and performance function. Importantly, this Managing Director In House role focuses on senior leadership capable of scaling an in house agency across multiple markets. At the same time, the role requires a clear focus on commercial and creative impact. "We're looking for a transformative leader who can balance bold creativity with sharp commercial acumen - someone who sees creative and media as one integrated growth system and can scale it across 10+ markets to deliver real business impact," says the Executive Vice President & CMO. Managing Director Opportunity - Global In House Agency Leadership In this role, you will lead at a global scale, heading a leadership team of six senior functional leaders across Media, Creative & Production, Account Management & Strategic Planning, Agency Operations/COO, and Tech & Data, with Finance and HR reporting via dotted line. Together, you will oversee a world class in house agency of approximately 150 colleagues, supported by a significant network of external partners. All teams operate as one integrated, function led agency serving the business globally. About the In House Agency - Global Creative, Media and Performance Engine The agency operates as a globally integrated creative, media and performance engine. It supports brand building, performance marketing and long term growth across multiple markets. Moreover, the in house model enables greater efficiency, speed and control. As a result, the organisation can align creative and media more closely with business objectives. In addition, the agency works with a network of external partners to extend capability where required. How You Will Make an Impact as Managing Director As Managing Director, you will define and evolve the global agency strategy and its positioning within the wider organisation. You will lead the development of a coherent, globally integrated operating model that balances scale and efficiency with strong local competitiveness. Your strategic focus will centre on growing the agency while protecting its speed, quality and entrepreneurial spirit. In addition, you will raise the ambition for creative and media output across markets. At the same time, you will drive continuous improvement in briefing, planning, resource allocation and delivery processes to ensure consistency and excellence at scale. Building a High Performance In House Agency Operating Model You will create clarity across governance, roles, decision rights and ways of working. In doing so, you will deepen the integration of creative development, production, media strategy and buying, data, technology and performance measurement into one seamless delivery engine. Success in this role will be reflected in improved marketing efficiency, revenue growth and the long term financial sustainability of the in house agency. You will bring together creative excellence and commercial rigour to maximise business impact across markets. Culture, Talent and Leadership in a Global In House Agency You will act as a culture builder, making the agency a magnet for top tier agency talent, even within a corporate governance structure. You will cultivate a high performance culture rooted in collaboration, trust, learning and accountability. Commercial, P&L and Transformation Leadership Requirements To succeed, you will bring proven senior leadership experience within creative, media, in house or external agencies, ideally with a global, multi market remit. You will possess a deep, end to end understanding of brand building, creative development, media strategy and marketing effectiveness. Importantly, you will demonstrate a strong commitment to the true integration of creative and media. You will have experience leading complex, multi market organisations and operating models and be ready to act as an architect of AI enabled transformation. Sharp commercial instincts, P&L style ownership and experience managing large budgets are essential. Above all, you are a leader who can inspire and structure: setting direction, influencing at executive level, stretching ambition and ensuring operational excellence while building strong relationships and shaping culture. Location and Hybrid Working Model - London or Denmark The role is based in London or Denmark, operating on a hybrid working model. If you have the relevant experience and this opportunity sounds interesting to you, please get in touch with our team, including a copy of your CV as soon as possible via the form below. We are committed to equality of opportunity for all. You can access our Diversity and Inclusion Policy here.
Job summary The Global Talent Management Director is accountable for setting and executing Swissport's global talent management strategy and operating model across the full talent lifecycle. In this role you will lead the design, development, and delivery of an integrated suite of scalable talent management frameworks, programs, tools, and processes that build critical capability and leadership depth across the organisation. Partnering closely with the HR leadership team, HR business partners, and senior business leaders, this role drives consistent adoption and effective utilisation of core talent processes, including talent reviews, continuous performance management, leadership development, career management, employee engagement and diversity equity and inclusion initiatives. Through strong governance, insight, and influence, the Global Head of TM enables leaders to build robust talent pipelines and ensure the organisation has the right capability, in the right roles, at the right time to deliver business strategy and operational excellence. Job responsibilities: Define and lead the global strategy for talent management, performance management, learning and development, diversity equity and inclusion and employee experience across the Swissports global network. Provide strategic advisory support to executive leadership and HR on talent, learning, and organizational priorities impacting business performance and workforce readiness. Lead the design and execution of an enterprise-wide talent and performance lifecycle, including talent pipelining, identification of critical roles, performance management, career pathways, succession planning, and high potential development. Design, implement, and oversee leadership, management, and emerging leader development programs, including blended learning experiences, 360 feedback processes, and executive coaching frameworks. Establish and maintain enterprise wide talent assessment, succession planning, and individual development planning processes aligned to business needs and progression outcomes. Lead the global employee engagement strategy, including the design, delivery, and analysis of engagement surveys and listening mechanisms; partner with leaders to translate insights into targeted actions that improve engagement, retention, and performance. Lead and embed Diversity, Equity, and Inclusion (DEI) initiatives across the business setting clear measurable DEI goals. Develop and operationalise a talent business partner model that enables leaders across the business and supports engagement, retention, and leadership effectiveness. Apply advanced talent management principles, theories, and concepts in developing innovative and cost effective processes/programs. Maintain knowledge of industry trends in learning, talent management and organisational development. Monitor and analyse talent and learning metrics and KPIs to identify trends, capability gaps, and improvement opportunities; ensure data and research inform programme design and continuous improvement. Conduct annual talent and development needs analysis and translate business and workforce insights into prioritised, outcome focused development plans. Define learning curricula, capability frameworks, and development roadmaps that clearly articulate skills, behaviours, and expectations across career levels and ensure application of learning on the job. Partner with global and regional talent, HR, and functional teams to ensure alignment, effective deployment of programmes, and integration with learning systems and platforms. Establish measurement frameworks to evaluate programme effectiveness, track outcomes, and continuously improve talent and development initiatives. Qualifications and competencies: 10+ years of previous HR experience building and implementing scalable, high quality talent and learning solutions across a distributed and diverse workforce. Experience operating within highly regulated, safety critical environments, with strong appreciation for governance, risk and compliance. Depth of experience/expertise in 3 of the following disciplines: Learning & Leadership Development, Succession Planning, Performance Management, Diversity Equity and Inclusion, and/or Employee Engagement. Experience in aviation, transportation, operations, manufacturing, or service industry. Ability to design and manage effective strategies and processes with appropriate degrees of consistency for a global business. A flexible leader who can operate at a highly strategic level to design HR solutions for the future, while also managing day to day matters. Proven capability to develop strategic, senior level relationships and networks across a global enterprise to effectively support and influence the Executive Leadership Team. Strong communication skills, with ability to professionally interact with a diverse blend of personality types at all levels of the organisation. Demonstrated ability to succeed in a dynamic, deadline oriented environment. High degree of accountability and ownership of projects. Demonstrated project leadership, organisational, analytical, and problem solving skills. Possess a highly consultative mindset, an ability to balance customer demand and strategic intent and an unwavering commitment to service excellence. Demonstrated capability to take a data driven approach to strategy development and operational management. Passion for driving process improvement. Willingness to travel. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
Feb 13, 2026
Full time
Job summary The Global Talent Management Director is accountable for setting and executing Swissport's global talent management strategy and operating model across the full talent lifecycle. In this role you will lead the design, development, and delivery of an integrated suite of scalable talent management frameworks, programs, tools, and processes that build critical capability and leadership depth across the organisation. Partnering closely with the HR leadership team, HR business partners, and senior business leaders, this role drives consistent adoption and effective utilisation of core talent processes, including talent reviews, continuous performance management, leadership development, career management, employee engagement and diversity equity and inclusion initiatives. Through strong governance, insight, and influence, the Global Head of TM enables leaders to build robust talent pipelines and ensure the organisation has the right capability, in the right roles, at the right time to deliver business strategy and operational excellence. Job responsibilities: Define and lead the global strategy for talent management, performance management, learning and development, diversity equity and inclusion and employee experience across the Swissports global network. Provide strategic advisory support to executive leadership and HR on talent, learning, and organizational priorities impacting business performance and workforce readiness. Lead the design and execution of an enterprise-wide talent and performance lifecycle, including talent pipelining, identification of critical roles, performance management, career pathways, succession planning, and high potential development. Design, implement, and oversee leadership, management, and emerging leader development programs, including blended learning experiences, 360 feedback processes, and executive coaching frameworks. Establish and maintain enterprise wide talent assessment, succession planning, and individual development planning processes aligned to business needs and progression outcomes. Lead the global employee engagement strategy, including the design, delivery, and analysis of engagement surveys and listening mechanisms; partner with leaders to translate insights into targeted actions that improve engagement, retention, and performance. Lead and embed Diversity, Equity, and Inclusion (DEI) initiatives across the business setting clear measurable DEI goals. Develop and operationalise a talent business partner model that enables leaders across the business and supports engagement, retention, and leadership effectiveness. Apply advanced talent management principles, theories, and concepts in developing innovative and cost effective processes/programs. Maintain knowledge of industry trends in learning, talent management and organisational development. Monitor and analyse talent and learning metrics and KPIs to identify trends, capability gaps, and improvement opportunities; ensure data and research inform programme design and continuous improvement. Conduct annual talent and development needs analysis and translate business and workforce insights into prioritised, outcome focused development plans. Define learning curricula, capability frameworks, and development roadmaps that clearly articulate skills, behaviours, and expectations across career levels and ensure application of learning on the job. Partner with global and regional talent, HR, and functional teams to ensure alignment, effective deployment of programmes, and integration with learning systems and platforms. Establish measurement frameworks to evaluate programme effectiveness, track outcomes, and continuously improve talent and development initiatives. Qualifications and competencies: 10+ years of previous HR experience building and implementing scalable, high quality talent and learning solutions across a distributed and diverse workforce. Experience operating within highly regulated, safety critical environments, with strong appreciation for governance, risk and compliance. Depth of experience/expertise in 3 of the following disciplines: Learning & Leadership Development, Succession Planning, Performance Management, Diversity Equity and Inclusion, and/or Employee Engagement. Experience in aviation, transportation, operations, manufacturing, or service industry. Ability to design and manage effective strategies and processes with appropriate degrees of consistency for a global business. A flexible leader who can operate at a highly strategic level to design HR solutions for the future, while also managing day to day matters. Proven capability to develop strategic, senior level relationships and networks across a global enterprise to effectively support and influence the Executive Leadership Team. Strong communication skills, with ability to professionally interact with a diverse blend of personality types at all levels of the organisation. Demonstrated ability to succeed in a dynamic, deadline oriented environment. High degree of accountability and ownership of projects. Demonstrated project leadership, organisational, analytical, and problem solving skills. Possess a highly consultative mindset, an ability to balance customer demand and strategic intent and an unwavering commitment to service excellence. Demonstrated capability to take a data driven approach to strategy development and operational management. Passion for driving process improvement. Willingness to travel. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
Business Unit: Performance: We help globally ambitious brands turn visibility into measurable growth - appearing where it matters, when it matters, to the people who matter most Team: Strategy Reporting to: CEO Location: London / hybrid ABOUT GAIN is a creative led, insight driven company that blends data, tech, and creativity. We believe the best ideas emerge where intelligence and creativity unite, where insight sparks imagination, and where innovation turns possibility into progress. We are explorers of new frontiers, shaping bold strategies that move people, brands, and businesses forward. Individually and together, our specialist teams provide the vision, data, and confidence brands and organisations need to make braver, more impactful decisions. Today as GAIN, we work as a united force, using data to fuel creativity, and technology to unlock new possibilities. As imagineers we don't just embrace innovation - we engineer it, transforming information into action, and ideas into breakthroughs. This is where rebel thinking, smart technology, and data driven creativity shape the future. Through our five specialist teams: Creative Studio, Conversion, Customer Science, Experience, and Performance. Individually, and together, we work to fuel brand growth and deliver measurable impact. THE ROLE As Strategy Director, you will form the strategic backbone of one of GAIN's newest and most commercially significant client relationships, a high growth, land and expand opportunity with the potential to scale quickly into a multimillion pound portfolio. Working in lockstep with the Business Director, you will define the strategic vision for the account across owned and earned media, ensuring the client's brand, performance, and investment decisions reinforce one another to drive business outcomes. You will be the senior strategic partner to the client, responsible for shaping holistic strategies that maximise visibility, efficiency and growth, balancing long term brand building with near term performance delivery. Internally, you will be the strategic integrator across SEO, Digital PR, PPC and Paid Media, ensuring all specialists are aligned behind one coherent direction of travel. You will play a critical role in embedding strategic clarity, elevating thinking, and ensuring all work ladders to the client's targets, KPIs and long term ambitions. This role is ideal for a senior strategist with deep performance and digital experience, strong brand acumen, and the confidence to partner with senior/C Suite global clients and drive a newly formed account from "setup" to "scale". RESPONSIBILITIES Senior strategic leadership & relationships Act as the senior strategic partner to the client, shaping a unified owned and earned media strategy that delivers both brand and performance impact Lead the strategic onboarding process, defining the client's success metrics, maturity, reporting needs, audience dynamics and competitive landscape Build strong senior client relationships through clarity of thinking, proactive insight and a commitment to achieving their commercial goals Provide ongoing thought leadership across digital performance, brand visibility, customer behaviour and competitor intelligence Translate business objectives into coherent, actionable cross channel strategic plans, ensuring all recommendations are grounded in data driven insight, platform knowledge and client context Create and lead strategic planning sessions, identifying opportunities for optimisation, scale and strategic innovation Holistic Strategy Development & Cross Channel Integration Lead the development of an integrated owned and earned media strategy, working with the team of channel specialists Facilitate and orchestrate collaboration between all subject matter experts, ensuring each channel strategy ladders up to one clear, joined up overarching plan rather than operating in silos Guide specialists in developing their channel specific roadmaps, ensuring they are insight driven, coherent and aligned to audience behaviour, competitive realities and client commercial goals Coordinate the creation of measurement frameworks and attribution approaches in partnership with Analytics and channel leads, ensuring consistency, shared KPIs and clarity of ownership Work with specialists to identify cross channel opportunities (e.g., SEO x PR amplification, Paid Media x Content synergy, Paid Search x Customer Journey refinement) and ensure the connections are deliberately built and maintained Provide direction, prioritisation frameworks and strategic questions that help specialists deepen their work, without replacing or duplicating their craft expertise Ensure the long term strategic roadmap reflects the combined thinking of all channel experts, balancing brand building and performance delivery with measurable growth Cross Functional Integration & Internal Leadership/development Be the connective tissue between all specialist teams, ensuring SEO, PPC, Paid Media, Digital PR, Content and Analytics work from one unified strategic direction. Lead strategic alignment across teams, facilitating collaboration, clarity of roles and shared understanding of success measures Turn strategic vision into clear briefs, prioritisation frameworks, hypotheses and action plans for specialist teams Foster a culture of curiosity, customer centricity, experimentation and evidence led decision making Serve as a senior thought partner to the Business Director, ensuring strategy and commercial direction reinforce each other Mentor strategists and specialists, raising the bar on thinking quality and strategic craft across the agency Performance, Insight & Measurement Leadership Lead the creation of performance frameworks, KPIs, and measurement approaches that give clients clarity and confidence Use data, analytics and platform insights to uncover opportunities, diagnose issues and recommend optimisations Drive continuous improvement through structured testing, attribution modelling, funnel analysis and audience refinement Produce compelling strategic evaluations, reports and recommendations that highlight what's working, what's not, and what to do next Ensure strategies and investment decisions are rooted in commercial logic, audience insight and platform expertise Strategic Governance & Delivery Excellence Ensure excellent strategic governance, from briefing quality to insight development, scoping, measurement plans and sprint prioritisation Maintain senior oversight across all strategic outputs, raising the standard of thinking and ensuring consistency and rigour. Support the creation of strong case studies that demonstrate impact, maturity progression and commercial value Ensure strategy plays an active role in risk identification and scenario planning, supporting both the client and GAIN's commercial stability Agency Contribution & Thought Leadership Act as a leading voice for strategy within GAIN, shaping methodology, process and best practice across performance, owned and earned channels Share trends, innovations and platform developments across the agency to elevate strategic intelligence Champion strategic excellence in cross agency and sister agency collaborations, helping define GAIN's role within a broader ecosystem Contribute to new business initiatives with strategic leadership, frameworks and thinking that demonstrate the value of GAIN's integrated approach Qualifications 10-12+ years' experience in a digital, performance or integrated agency environment, with a proven track record in senior strategic roles shaping complex multi channel programmes Deep expertise across owned and earned channels (SEO, content, digital PR, PPC, paid media), with experience guiding or collaborating with subject matter experts to build unified strategies Demonstrable experience setting holistic digital strategies for large or complex clients, ensuring cross channel integration, clear KPIs and measurable commercial outcomes Highly analytical and insight driven, with the ability to translate data, audience behaviour, and market intelligence into actionable strategic frameworks and test and learn agendas Strong facilitation and orchestration skills, adept at aligning specialist leads behind a shared vision, ensuring cohesion rather than silos Exceptional communication and storytelling abilities, able to simplify complexity, inspire senior stakeholders, and articulate a clear strategic path forward Confident and credible with senior clients, operating as a trusted advisor invested in helping them achieve ambitious growth and maturity objectives Calm, solutions oriented and decisive, able to balance long term brand building with short term performance needs in fast moving environments Passionate about performance, brand building and integrated strategy, with a strong curiosity about emerging channels, measurement evolution and consumer behaviour Collaborative leadership style, committed to empowering specialists, raising the quality of strategic thinking and fostering an environment of continuous improvement HOW YOU'LL WORK Constant curiosity: You can think critically and understand the data, knowing where you need to take action. You're analytical with the ability to investigate and resolve Pushing boundaries . click apply for full job details
Feb 13, 2026
Full time
Business Unit: Performance: We help globally ambitious brands turn visibility into measurable growth - appearing where it matters, when it matters, to the people who matter most Team: Strategy Reporting to: CEO Location: London / hybrid ABOUT GAIN is a creative led, insight driven company that blends data, tech, and creativity. We believe the best ideas emerge where intelligence and creativity unite, where insight sparks imagination, and where innovation turns possibility into progress. We are explorers of new frontiers, shaping bold strategies that move people, brands, and businesses forward. Individually and together, our specialist teams provide the vision, data, and confidence brands and organisations need to make braver, more impactful decisions. Today as GAIN, we work as a united force, using data to fuel creativity, and technology to unlock new possibilities. As imagineers we don't just embrace innovation - we engineer it, transforming information into action, and ideas into breakthroughs. This is where rebel thinking, smart technology, and data driven creativity shape the future. Through our five specialist teams: Creative Studio, Conversion, Customer Science, Experience, and Performance. Individually, and together, we work to fuel brand growth and deliver measurable impact. THE ROLE As Strategy Director, you will form the strategic backbone of one of GAIN's newest and most commercially significant client relationships, a high growth, land and expand opportunity with the potential to scale quickly into a multimillion pound portfolio. Working in lockstep with the Business Director, you will define the strategic vision for the account across owned and earned media, ensuring the client's brand, performance, and investment decisions reinforce one another to drive business outcomes. You will be the senior strategic partner to the client, responsible for shaping holistic strategies that maximise visibility, efficiency and growth, balancing long term brand building with near term performance delivery. Internally, you will be the strategic integrator across SEO, Digital PR, PPC and Paid Media, ensuring all specialists are aligned behind one coherent direction of travel. You will play a critical role in embedding strategic clarity, elevating thinking, and ensuring all work ladders to the client's targets, KPIs and long term ambitions. This role is ideal for a senior strategist with deep performance and digital experience, strong brand acumen, and the confidence to partner with senior/C Suite global clients and drive a newly formed account from "setup" to "scale". RESPONSIBILITIES Senior strategic leadership & relationships Act as the senior strategic partner to the client, shaping a unified owned and earned media strategy that delivers both brand and performance impact Lead the strategic onboarding process, defining the client's success metrics, maturity, reporting needs, audience dynamics and competitive landscape Build strong senior client relationships through clarity of thinking, proactive insight and a commitment to achieving their commercial goals Provide ongoing thought leadership across digital performance, brand visibility, customer behaviour and competitor intelligence Translate business objectives into coherent, actionable cross channel strategic plans, ensuring all recommendations are grounded in data driven insight, platform knowledge and client context Create and lead strategic planning sessions, identifying opportunities for optimisation, scale and strategic innovation Holistic Strategy Development & Cross Channel Integration Lead the development of an integrated owned and earned media strategy, working with the team of channel specialists Facilitate and orchestrate collaboration between all subject matter experts, ensuring each channel strategy ladders up to one clear, joined up overarching plan rather than operating in silos Guide specialists in developing their channel specific roadmaps, ensuring they are insight driven, coherent and aligned to audience behaviour, competitive realities and client commercial goals Coordinate the creation of measurement frameworks and attribution approaches in partnership with Analytics and channel leads, ensuring consistency, shared KPIs and clarity of ownership Work with specialists to identify cross channel opportunities (e.g., SEO x PR amplification, Paid Media x Content synergy, Paid Search x Customer Journey refinement) and ensure the connections are deliberately built and maintained Provide direction, prioritisation frameworks and strategic questions that help specialists deepen their work, without replacing or duplicating their craft expertise Ensure the long term strategic roadmap reflects the combined thinking of all channel experts, balancing brand building and performance delivery with measurable growth Cross Functional Integration & Internal Leadership/development Be the connective tissue between all specialist teams, ensuring SEO, PPC, Paid Media, Digital PR, Content and Analytics work from one unified strategic direction. Lead strategic alignment across teams, facilitating collaboration, clarity of roles and shared understanding of success measures Turn strategic vision into clear briefs, prioritisation frameworks, hypotheses and action plans for specialist teams Foster a culture of curiosity, customer centricity, experimentation and evidence led decision making Serve as a senior thought partner to the Business Director, ensuring strategy and commercial direction reinforce each other Mentor strategists and specialists, raising the bar on thinking quality and strategic craft across the agency Performance, Insight & Measurement Leadership Lead the creation of performance frameworks, KPIs, and measurement approaches that give clients clarity and confidence Use data, analytics and platform insights to uncover opportunities, diagnose issues and recommend optimisations Drive continuous improvement through structured testing, attribution modelling, funnel analysis and audience refinement Produce compelling strategic evaluations, reports and recommendations that highlight what's working, what's not, and what to do next Ensure strategies and investment decisions are rooted in commercial logic, audience insight and platform expertise Strategic Governance & Delivery Excellence Ensure excellent strategic governance, from briefing quality to insight development, scoping, measurement plans and sprint prioritisation Maintain senior oversight across all strategic outputs, raising the standard of thinking and ensuring consistency and rigour. Support the creation of strong case studies that demonstrate impact, maturity progression and commercial value Ensure strategy plays an active role in risk identification and scenario planning, supporting both the client and GAIN's commercial stability Agency Contribution & Thought Leadership Act as a leading voice for strategy within GAIN, shaping methodology, process and best practice across performance, owned and earned channels Share trends, innovations and platform developments across the agency to elevate strategic intelligence Champion strategic excellence in cross agency and sister agency collaborations, helping define GAIN's role within a broader ecosystem Contribute to new business initiatives with strategic leadership, frameworks and thinking that demonstrate the value of GAIN's integrated approach Qualifications 10-12+ years' experience in a digital, performance or integrated agency environment, with a proven track record in senior strategic roles shaping complex multi channel programmes Deep expertise across owned and earned channels (SEO, content, digital PR, PPC, paid media), with experience guiding or collaborating with subject matter experts to build unified strategies Demonstrable experience setting holistic digital strategies for large or complex clients, ensuring cross channel integration, clear KPIs and measurable commercial outcomes Highly analytical and insight driven, with the ability to translate data, audience behaviour, and market intelligence into actionable strategic frameworks and test and learn agendas Strong facilitation and orchestration skills, adept at aligning specialist leads behind a shared vision, ensuring cohesion rather than silos Exceptional communication and storytelling abilities, able to simplify complexity, inspire senior stakeholders, and articulate a clear strategic path forward Confident and credible with senior clients, operating as a trusted advisor invested in helping them achieve ambitious growth and maturity objectives Calm, solutions oriented and decisive, able to balance long term brand building with short term performance needs in fast moving environments Passionate about performance, brand building and integrated strategy, with a strong curiosity about emerging channels, measurement evolution and consumer behaviour Collaborative leadership style, committed to empowering specialists, raising the quality of strategic thinking and fostering an environment of continuous improvement HOW YOU'LL WORK Constant curiosity: You can think critically and understand the data, knowing where you need to take action. You're analytical with the ability to investigate and resolve Pushing boundaries . click apply for full job details
Ernst & Young Advisory Services Sdn Bhd
Edinburgh, Midlothian
Director - Financial Diligence - EY-Parthenon Scotland Location: Edinburgh Other locations: Primary Location Only Date: 2 Sept 2025 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The Financial Diligence team at EY UK currently has exciting opportunities. Competitive business today is all about making intelligent, informed decisions. As a Financial Diligence expert, you'll help make that happen. You will be an important part of our diversely talented, highly experienced team and work at the forefront of high-profile transactions. You'll have a diverse range of stretching experiences which will give you continuous learning and development opportunities as well as a great sense of achievement. The opportunity At EY-Parthenon, our unique combination of transformative strategy, transactions, tax and corporate finance delivers real-world value - solutions that work in practice, not just on paper. Benefiting from EY's full spectrum of services, we've reimagined strategic consulting to work in a world of increasing complexity. With deep functional and sector expertise, paired with innovative AI-powered technology and an investor mindset, we partner with CEOs, boards, private equity and governments every step of the way. Our core work is due diligence, assessing a target company's finances and business projections, identifying opportunities, risks, sensitivities and potential mitigations, and reporting and advising on these to our clients, their banks, investors and other parties. You will be a senior leader in the team and will have the opportunity to develop your career further through a broad scope of engagements, mentoring, coaching and formal learning. That's how we develop outstanding leaders who team to deliver on our promises to all our stakeholders, and in so doing, play a critical role in building a better working world for our people, for our clients and for our communities. Your responsibilities As a Director within the Financial Diligence team, you will lead the engagements whereby we analyse the financial and operational results of companies targeted for sale. You will manage the project teams and work closely with all members as well as forming strong internal links within Financial Diligence and other departments in EY. You will have responsibility for understanding the key business drivers, co developing our approach with the client, agreeing value measurements with the client, providing value to the client through insights, factual conclusions and advice. You will project manage teams and work closely with all members as well as forming strong internal links within Financial Diligence and other departments in EY both in the UK and internationally to form multi disciplinary teams. You will gather, verify and assess information to formulate views as well as plan, prepare and review deliverables in various forms including written reports, presentations and discussions with the client. In addition, you will: Plan and monitor the progress of the team Share your technical and other knowledge with your team and the department Build on and develop internal and external networks through personal contacts Understand the capabilities of the firm and look for opportunities to sell additional services to our clients Play a role in business plan initiatives (e.g. key accounts, recruitment, client service framework) Being a true business advisor to the client and establish yourself as a key client contact You will take the lead on business development initiatives, building on existing external relationships and maintaining key client account responsibilities, as well as driving new account relationships through your network. You will take the responsibility for own learning and development, provide coaching to others, and participate in upward feedback. In addition, you will help to create a positive learning culture for junior team members and support their development. Skills and attributes for success Be able to gather, verify and analyse information to formulate views / conclusions Demonstrable experience in planning, preparing and reviewing deliverables in various forms including written reports, presentations and discussions with the client Offer a support culture to junior members of the team, assisting their development To qualify for the role you must have A minimum of 8 years financial due diligence experience A Chartered Accountancy qualification, ACA, ACCA or equivalent Ability to analyse financial and non financial information to formulate views and conclusions. Strong analytical, presentation, project management and report writing skills Excellent interpersonal and communication skills Be a team player with the ability to build effective relationships at all levels A passion to provide high quality service to your clients Ideally you'll also have; Demonstrable client account management abilities Have counselling skills, though not essential What we look for Highly motivated individuals with excellent problem solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you'll be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization. What we offer We will fuel your ambition and potential with future focused skills development that equips you with state of the art methodologies and technology enabled solutions. With more than 25,000 people in 150 countries, you will join an inclusive and empowering culture that values your uniqueness, prioritizes your wellbeing, and immerses you in the diverse thinking and cross cultural experiences necessary to help deliver impact to clients across the globe and to help build a better working world. Learn more about careers at EY-Parthenon. Are you ready to shape your future with confidence? Apply today. To help create the best experience during the recruitment process, please describe any disability related adjustments or accommodations you may need. EY Building a better working world
Feb 12, 2026
Full time
Director - Financial Diligence - EY-Parthenon Scotland Location: Edinburgh Other locations: Primary Location Only Date: 2 Sept 2025 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The Financial Diligence team at EY UK currently has exciting opportunities. Competitive business today is all about making intelligent, informed decisions. As a Financial Diligence expert, you'll help make that happen. You will be an important part of our diversely talented, highly experienced team and work at the forefront of high-profile transactions. You'll have a diverse range of stretching experiences which will give you continuous learning and development opportunities as well as a great sense of achievement. The opportunity At EY-Parthenon, our unique combination of transformative strategy, transactions, tax and corporate finance delivers real-world value - solutions that work in practice, not just on paper. Benefiting from EY's full spectrum of services, we've reimagined strategic consulting to work in a world of increasing complexity. With deep functional and sector expertise, paired with innovative AI-powered technology and an investor mindset, we partner with CEOs, boards, private equity and governments every step of the way. Our core work is due diligence, assessing a target company's finances and business projections, identifying opportunities, risks, sensitivities and potential mitigations, and reporting and advising on these to our clients, their banks, investors and other parties. You will be a senior leader in the team and will have the opportunity to develop your career further through a broad scope of engagements, mentoring, coaching and formal learning. That's how we develop outstanding leaders who team to deliver on our promises to all our stakeholders, and in so doing, play a critical role in building a better working world for our people, for our clients and for our communities. Your responsibilities As a Director within the Financial Diligence team, you will lead the engagements whereby we analyse the financial and operational results of companies targeted for sale. You will manage the project teams and work closely with all members as well as forming strong internal links within Financial Diligence and other departments in EY. You will have responsibility for understanding the key business drivers, co developing our approach with the client, agreeing value measurements with the client, providing value to the client through insights, factual conclusions and advice. You will project manage teams and work closely with all members as well as forming strong internal links within Financial Diligence and other departments in EY both in the UK and internationally to form multi disciplinary teams. You will gather, verify and assess information to formulate views as well as plan, prepare and review deliverables in various forms including written reports, presentations and discussions with the client. In addition, you will: Plan and monitor the progress of the team Share your technical and other knowledge with your team and the department Build on and develop internal and external networks through personal contacts Understand the capabilities of the firm and look for opportunities to sell additional services to our clients Play a role in business plan initiatives (e.g. key accounts, recruitment, client service framework) Being a true business advisor to the client and establish yourself as a key client contact You will take the lead on business development initiatives, building on existing external relationships and maintaining key client account responsibilities, as well as driving new account relationships through your network. You will take the responsibility for own learning and development, provide coaching to others, and participate in upward feedback. In addition, you will help to create a positive learning culture for junior team members and support their development. Skills and attributes for success Be able to gather, verify and analyse information to formulate views / conclusions Demonstrable experience in planning, preparing and reviewing deliverables in various forms including written reports, presentations and discussions with the client Offer a support culture to junior members of the team, assisting their development To qualify for the role you must have A minimum of 8 years financial due diligence experience A Chartered Accountancy qualification, ACA, ACCA or equivalent Ability to analyse financial and non financial information to formulate views and conclusions. Strong analytical, presentation, project management and report writing skills Excellent interpersonal and communication skills Be a team player with the ability to build effective relationships at all levels A passion to provide high quality service to your clients Ideally you'll also have; Demonstrable client account management abilities Have counselling skills, though not essential What we look for Highly motivated individuals with excellent problem solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you'll be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization. What we offer We will fuel your ambition and potential with future focused skills development that equips you with state of the art methodologies and technology enabled solutions. With more than 25,000 people in 150 countries, you will join an inclusive and empowering culture that values your uniqueness, prioritizes your wellbeing, and immerses you in the diverse thinking and cross cultural experiences necessary to help deliver impact to clients across the globe and to help build a better working world. Learn more about careers at EY-Parthenon. Are you ready to shape your future with confidence? Apply today. To help create the best experience during the recruitment process, please describe any disability related adjustments or accommodations you may need. EY Building a better working world
Impression Digital Impression is a multi-award winning, high growth digital marketing agency based in Nottingham, London and Manchester. We are Digital Growth Specialists helping ambitious global brands push boundaries. We define and deliver integrated digital strategies that transform our clients from market players to market leaders. As we embark on another year of accelerated growth we're looking for a Client Performance Account Director to help us lead the charge. Our agency wouldn't be what it is today without our incredible people. Our diverse team encompasses expertise across the digital landscape which enables us to accelerate change and results, driving business growth faster. Our collaborative, creative and inclusive culture helps build our reputation as a leading digital employer and we are committed to nurturing and developing people to their full potential. Recognising that we are a part of something much bigger, we're on a mission to use business as a force for good. We're actively committed to creating a positive impact for our people, planet and community. Job Summary At Impression, Account Directors are responsible for growing our clients' businesses by matching incisive strategy with the plan to deliver it. That requires strategic smarts, a detailed knowledge of media and media strategy and the ability to build transformative partnerships with clients. You will form part of the leadership structure of our Client Teams, tasked with delivery against commercial objectives and leading strategic thinking and innovation for your clients. You will support the Client Partners for some of Impression's largest and most complex accounts. You will drive our client's business growth through gaining a deep understanding of their business needs and work in partnership with the delivery teams to ensure their KPIs are met. In addition to your direct portfolio responsibilities, you will be given direct responsibilities for owning clients across the business's portfolio. Liaising with the wider business to help ensure the same level of expert service is given to these accounts. You will directly contribute to the growth of Impression by achieving high client satisfaction scores, facilitating client contract renewals and orchestrating channel growth for your clients. To achieve this, you will be a trusted advisor to each client stakeholder and hold a complete understanding of their overall business and marketing objectives. You will have a very strong working knowledge of the search marketing landscape and you will understand who to bring into the conversation at what stage. You are the internal champion for your clients, and you will strive to ensure that they get the most value from Impression. You balance this through taking accountability of the accounts profitability, and ensuring Impression meets over and under-delivery targets. Responsibilities Client Retention & Growth Work closely with senior client stakeholders to identify and solve key marketing challenges, as well as internal collaboration with other teams at Impression to produce strategy with broad buy-in and media plans. Steer Impressions relationships with key clients and build a deep understanding of the commercial drivers of their business. Work with other team members to mark senior client stakeholders. Be responsible for every stage of the campaign planning process: interpreting a client's objectives, creating measurement frameworks, writing an incisive strategy, building testing methodologies and diagnosing performance. Lead on annual planning for key clients: set strategic direction for the year ahead, socialise it amongst Impression teams and client stakeholders and build the plan for putting it into action. Lead on all cross-channel media strategy, ensuring that investment decisions made on behalf of clients are rigorously informed by all the available data. Collaborate - and provide direction to - the activation teams, ensuring all plans are complete, accurate and innovative. Responsible for audience, market and competitor intelligence projects, ensuring that work is insightful and actionable. Deliver complex marketing problem-solving; turning solutions into strategies to present back to clients. Contribute to your Team's understanding of a client's category, brand and audience. Create repeatable and distinctive ways to share that information with the wider Impression team and ensure that the way we present is always as client-centric as possible. Commercial & KPIs Drive revenue for Impression through existing account growth and contribution to business development. Act as an important contributor for pitches: work with Client Partners on setting the pitch strategy, determining the narrative and creating a framework for other contributors to use. Ensure all client work is delivered according to the budget. Build strategic relationships with senior stakeholders, acting as counsel for key decisions about marketing investment. Drive client-centric solutions that exceed expectations and deliver tangible business value. High-Performing Culture, Team Collaboration and Inclusion Manage a client team within a client pod. Ensure all client work delivered to clients is of the highest quality and market-leading. Contribute to a culture of continuous development within the client team, and help to advance our product and offer to clients. Give feedback on requirements for training, working with Client Partners to ensure availability of required resources. Represent Impression at industry events, public speaking and thought leadership. Be a champion of Impression's values and culture, fostering a positive and inclusive work environment. Represent Impression with integrity and professionalism, both internally and externally. Competently manage your client portfolio. Have a solid understanding of the digital services we offer in order to confidently be able to discuss activity and opportunities with clients. Confidently talk clients through growth opportunities that could benefit their business and increase retainer value for Impression. Recognising where process is lacking or need improving and raising to your line manager, contributing to the creation of new processes where required. Be able to pull client insights and tangible data points, which helps articulate clients performance. Support on the management of Impression's most complex and high-value accounts, with little additional support required. Fully understand and follow Impression / CP processes and support the department by undertaking process work (updating/creating/rolling out processes). Confidently act as a first point of escalation for your team on client and work challenges, and consistently support problem-solving and resolution. Skills Full funnel marketing knowledge a must Hands on experience analysing data and spotting opportunities in a range of platforms, including: GA4 (essential) Google Search Console (essential) Google Ads Google CM360 and DV360 Exceptional interpersonal skills in order to quickly build solid relationships with clients and internal teams. A positive and creative thinker, with a passion for all things digital. Ability to lead and inspire others, internally and externally. Exceptional attention to detail and pride in any work produced. Open, honest and direct, is comfortable in giving and receiving constructive feedback. Lives and breathes Impression values. Ability to work in a fast paced, dynamic environment on multiple priorities simultaneously, prioritising and coping well under pressure and with competing demands. A desire to learn new skills. Ability to think and act independently as well as collaboratively. Staying calm under pressure and demonstrating empathy and understanding to help clients who may be frustrated. Adopts a range of influencing and negotiation styles to deal with objections/challenges internally and externally. Not ticking all the boxes? Don't worry, here at Impression we promote a culture of learning and development so we'll help you out! There is research to suggest that women and people of colour are less likely to apply for roles in which they don't meet 100% of the requirements but at Impression we want to ensure everyone is encouraged to apply with us. Equity, diversity and inclusion are integral to Impression's recruitment process and we are committed to ensuring your experience with us is equal, fair and non-discriminatory. Salary from £46,600 - £50,900 depending on experience (+£6k London Weighting if you live in the Greater London area) Please note, this role is a hybrid role, in line with our flexible working policy. We look to hire candidates who are no more than a 90 minute journey away from our office locations to ensure your personal time is protected and that you're able to travel into the office when necessary. What makes us different We are proud to be listed on the "Flexa 100" Most Flexible Companies to work for and to be officially recognised as a Great Place to Work . Join us on our high-growth journey and be part of a culture that prioritises your health, wellbeing and personal development. Alongside our amazing culture, here's what else makes us standout as a great employer: . click apply for full job details
Feb 12, 2026
Full time
Impression Digital Impression is a multi-award winning, high growth digital marketing agency based in Nottingham, London and Manchester. We are Digital Growth Specialists helping ambitious global brands push boundaries. We define and deliver integrated digital strategies that transform our clients from market players to market leaders. As we embark on another year of accelerated growth we're looking for a Client Performance Account Director to help us lead the charge. Our agency wouldn't be what it is today without our incredible people. Our diverse team encompasses expertise across the digital landscape which enables us to accelerate change and results, driving business growth faster. Our collaborative, creative and inclusive culture helps build our reputation as a leading digital employer and we are committed to nurturing and developing people to their full potential. Recognising that we are a part of something much bigger, we're on a mission to use business as a force for good. We're actively committed to creating a positive impact for our people, planet and community. Job Summary At Impression, Account Directors are responsible for growing our clients' businesses by matching incisive strategy with the plan to deliver it. That requires strategic smarts, a detailed knowledge of media and media strategy and the ability to build transformative partnerships with clients. You will form part of the leadership structure of our Client Teams, tasked with delivery against commercial objectives and leading strategic thinking and innovation for your clients. You will support the Client Partners for some of Impression's largest and most complex accounts. You will drive our client's business growth through gaining a deep understanding of their business needs and work in partnership with the delivery teams to ensure their KPIs are met. In addition to your direct portfolio responsibilities, you will be given direct responsibilities for owning clients across the business's portfolio. Liaising with the wider business to help ensure the same level of expert service is given to these accounts. You will directly contribute to the growth of Impression by achieving high client satisfaction scores, facilitating client contract renewals and orchestrating channel growth for your clients. To achieve this, you will be a trusted advisor to each client stakeholder and hold a complete understanding of their overall business and marketing objectives. You will have a very strong working knowledge of the search marketing landscape and you will understand who to bring into the conversation at what stage. You are the internal champion for your clients, and you will strive to ensure that they get the most value from Impression. You balance this through taking accountability of the accounts profitability, and ensuring Impression meets over and under-delivery targets. Responsibilities Client Retention & Growth Work closely with senior client stakeholders to identify and solve key marketing challenges, as well as internal collaboration with other teams at Impression to produce strategy with broad buy-in and media plans. Steer Impressions relationships with key clients and build a deep understanding of the commercial drivers of their business. Work with other team members to mark senior client stakeholders. Be responsible for every stage of the campaign planning process: interpreting a client's objectives, creating measurement frameworks, writing an incisive strategy, building testing methodologies and diagnosing performance. Lead on annual planning for key clients: set strategic direction for the year ahead, socialise it amongst Impression teams and client stakeholders and build the plan for putting it into action. Lead on all cross-channel media strategy, ensuring that investment decisions made on behalf of clients are rigorously informed by all the available data. Collaborate - and provide direction to - the activation teams, ensuring all plans are complete, accurate and innovative. Responsible for audience, market and competitor intelligence projects, ensuring that work is insightful and actionable. Deliver complex marketing problem-solving; turning solutions into strategies to present back to clients. Contribute to your Team's understanding of a client's category, brand and audience. Create repeatable and distinctive ways to share that information with the wider Impression team and ensure that the way we present is always as client-centric as possible. Commercial & KPIs Drive revenue for Impression through existing account growth and contribution to business development. Act as an important contributor for pitches: work with Client Partners on setting the pitch strategy, determining the narrative and creating a framework for other contributors to use. Ensure all client work is delivered according to the budget. Build strategic relationships with senior stakeholders, acting as counsel for key decisions about marketing investment. Drive client-centric solutions that exceed expectations and deliver tangible business value. High-Performing Culture, Team Collaboration and Inclusion Manage a client team within a client pod. Ensure all client work delivered to clients is of the highest quality and market-leading. Contribute to a culture of continuous development within the client team, and help to advance our product and offer to clients. Give feedback on requirements for training, working with Client Partners to ensure availability of required resources. Represent Impression at industry events, public speaking and thought leadership. Be a champion of Impression's values and culture, fostering a positive and inclusive work environment. Represent Impression with integrity and professionalism, both internally and externally. Competently manage your client portfolio. Have a solid understanding of the digital services we offer in order to confidently be able to discuss activity and opportunities with clients. Confidently talk clients through growth opportunities that could benefit their business and increase retainer value for Impression. Recognising where process is lacking or need improving and raising to your line manager, contributing to the creation of new processes where required. Be able to pull client insights and tangible data points, which helps articulate clients performance. Support on the management of Impression's most complex and high-value accounts, with little additional support required. Fully understand and follow Impression / CP processes and support the department by undertaking process work (updating/creating/rolling out processes). Confidently act as a first point of escalation for your team on client and work challenges, and consistently support problem-solving and resolution. Skills Full funnel marketing knowledge a must Hands on experience analysing data and spotting opportunities in a range of platforms, including: GA4 (essential) Google Search Console (essential) Google Ads Google CM360 and DV360 Exceptional interpersonal skills in order to quickly build solid relationships with clients and internal teams. A positive and creative thinker, with a passion for all things digital. Ability to lead and inspire others, internally and externally. Exceptional attention to detail and pride in any work produced. Open, honest and direct, is comfortable in giving and receiving constructive feedback. Lives and breathes Impression values. Ability to work in a fast paced, dynamic environment on multiple priorities simultaneously, prioritising and coping well under pressure and with competing demands. A desire to learn new skills. Ability to think and act independently as well as collaboratively. Staying calm under pressure and demonstrating empathy and understanding to help clients who may be frustrated. Adopts a range of influencing and negotiation styles to deal with objections/challenges internally and externally. Not ticking all the boxes? Don't worry, here at Impression we promote a culture of learning and development so we'll help you out! There is research to suggest that women and people of colour are less likely to apply for roles in which they don't meet 100% of the requirements but at Impression we want to ensure everyone is encouraged to apply with us. Equity, diversity and inclusion are integral to Impression's recruitment process and we are committed to ensuring your experience with us is equal, fair and non-discriminatory. Salary from £46,600 - £50,900 depending on experience (+£6k London Weighting if you live in the Greater London area) Please note, this role is a hybrid role, in line with our flexible working policy. We look to hire candidates who are no more than a 90 minute journey away from our office locations to ensure your personal time is protected and that you're able to travel into the office when necessary. What makes us different We are proud to be listed on the "Flexa 100" Most Flexible Companies to work for and to be officially recognised as a Great Place to Work . Join us on our high-growth journey and be part of a culture that prioritises your health, wellbeing and personal development. Alongside our amazing culture, here's what else makes us standout as a great employer: . click apply for full job details