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global head of customer success remote leadership
Principal Managing Partner
Workday, Inc.
Your work days are brighter here. We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too. About the Team The Principal Managing Partner is a trusted advisor and executive liaison, dedicated to cultivating deep and long term relationships with Workday's most strategic clients. This role orchestrates a unified, cross-functional approach to deliver outstanding, differentiated customer experiences and ensure long-term partnership success. About the Role The individual will lead and coordinate Workday's efforts across all lines of business (Sales, Pre-Sales, Services, Marketing, Product Management) orchestrating all Workday parties around a single, clearly articulated, three-year account/opportunity strategyTo achieve success, this professional will ensure three critical elements are in place:A customer validated multi-year engagement roadmap Account & Opportunity Strategy Annual PlanThis person will assist in all phases of the life cycle (pre-sales, initial deployment and production) executing against the agreed governance model, which includes assigned Executive Sponsors at each phase. What You'll Be Doing Nurture C-level Relationships: Foster strong, authentic connections with key C-level executives, understanding their strategic vision and encouraging trust. Champion Customer Success: Serve as the primary advocate for customer needs, proactively identifying and addressing challenges to ensure their success. Drive Strategic Alignment: Collaborate with the customer and internal teams to develop and implement a multi-year strategic roadmap that aligns with their business objectives and improves Workday's value proposition. Orchestrate Cross-Functional Collaboration: Lead a unified approach across Sales, Services, Product, and Marketing, ensuring flawless communication and a cohesive customer experience. Facilitate Executive Engagement: Arrange and participate in executive-level interactions, encouraging open dialogue and strategic alignment. Uncover Growth Opportunities: Proactively identify expansion opportunities by deeply understanding the client's evolving needs and showcasing Workday's solutions. Champion Innovation: Collaborate with Product teams to explore innovative solutions and incorporate client feedback into Workday's product roadmap. Ensure Operational Excellence: Coordinate the seamless execution of ongoing engagements, ensuring high-quality service delivery and customer happiness. Key Objectives Cultivate deep and enduring relationships with C-level executives and their direct reports at key accounts. Craft and implement strategic roadmaps that drive customer success and Workday growth. Foster a culture of proactive customer advocacy and outstanding service delivery. Expand Workday's footprint within accounts through strategic upsell and cross-sell opportunities. Position Workday as a trusted strategic partner and innovation collaborator. Drive customer self-sufficiency by ensuring a customer understands how to engage with our Customer Experience organization and use the features of their Workday Success Plan Engage the appropriate workmates to support account planning and feature adoption strategies About You Basic Qualifications 8+ years' experience of large account management, leading both account and delivery teams for software vendors or global SIs. 5+ years of experience in consulting or professional services, preferably with enterprise software solutions. Proven track record of building and maintaining strong C-level relationships. Other Qualifications Demonstrated success in driving customer happiness and achieving revenue growth. Ability to articulate sophisticated ideas clearly and persuasively. Ability to handle / prioritise multiple customer demands balancing customer happiness with revenue and profitability targets Leadership abilities to empower and coordinate a matrixed team of individuals at multiple levels within an organisation Experience implementing Workday is preferable. Fluency in English is essential. Fluency in German is essential if based in Germany Our Approach to Flexible Work With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.At Workday, we are committed to providing an accessible and inclusive hiring experience where all candidates can fully demonstrate their skills. If you require assistance or an accommodation at any point, please email Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers.Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.Read more below to learn more on our stance on being a proud equal opportunity workplace, pay transparency and accommodation support.Workday is proud to be an equal opportunity workplace. Individuals seeking employment at Workday are considered without regards to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws.Further, pursuant to applicable local ordinances, Workday will consider for employment qualified applicants with arrest and conviction records.We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us. You may view the , and , by clicking on their corresponding links. Workday is committed to providing reasonable accommodations for qualified individuals with disabilities,
Apr 04, 2026
Full time
Your work days are brighter here. We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too. About the Team The Principal Managing Partner is a trusted advisor and executive liaison, dedicated to cultivating deep and long term relationships with Workday's most strategic clients. This role orchestrates a unified, cross-functional approach to deliver outstanding, differentiated customer experiences and ensure long-term partnership success. About the Role The individual will lead and coordinate Workday's efforts across all lines of business (Sales, Pre-Sales, Services, Marketing, Product Management) orchestrating all Workday parties around a single, clearly articulated, three-year account/opportunity strategyTo achieve success, this professional will ensure three critical elements are in place:A customer validated multi-year engagement roadmap Account & Opportunity Strategy Annual PlanThis person will assist in all phases of the life cycle (pre-sales, initial deployment and production) executing against the agreed governance model, which includes assigned Executive Sponsors at each phase. What You'll Be Doing Nurture C-level Relationships: Foster strong, authentic connections with key C-level executives, understanding their strategic vision and encouraging trust. Champion Customer Success: Serve as the primary advocate for customer needs, proactively identifying and addressing challenges to ensure their success. Drive Strategic Alignment: Collaborate with the customer and internal teams to develop and implement a multi-year strategic roadmap that aligns with their business objectives and improves Workday's value proposition. Orchestrate Cross-Functional Collaboration: Lead a unified approach across Sales, Services, Product, and Marketing, ensuring flawless communication and a cohesive customer experience. Facilitate Executive Engagement: Arrange and participate in executive-level interactions, encouraging open dialogue and strategic alignment. Uncover Growth Opportunities: Proactively identify expansion opportunities by deeply understanding the client's evolving needs and showcasing Workday's solutions. Champion Innovation: Collaborate with Product teams to explore innovative solutions and incorporate client feedback into Workday's product roadmap. Ensure Operational Excellence: Coordinate the seamless execution of ongoing engagements, ensuring high-quality service delivery and customer happiness. Key Objectives Cultivate deep and enduring relationships with C-level executives and their direct reports at key accounts. Craft and implement strategic roadmaps that drive customer success and Workday growth. Foster a culture of proactive customer advocacy and outstanding service delivery. Expand Workday's footprint within accounts through strategic upsell and cross-sell opportunities. Position Workday as a trusted strategic partner and innovation collaborator. Drive customer self-sufficiency by ensuring a customer understands how to engage with our Customer Experience organization and use the features of their Workday Success Plan Engage the appropriate workmates to support account planning and feature adoption strategies About You Basic Qualifications 8+ years' experience of large account management, leading both account and delivery teams for software vendors or global SIs. 5+ years of experience in consulting or professional services, preferably with enterprise software solutions. Proven track record of building and maintaining strong C-level relationships. Other Qualifications Demonstrated success in driving customer happiness and achieving revenue growth. Ability to articulate sophisticated ideas clearly and persuasively. Ability to handle / prioritise multiple customer demands balancing customer happiness with revenue and profitability targets Leadership abilities to empower and coordinate a matrixed team of individuals at multiple levels within an organisation Experience implementing Workday is preferable. Fluency in English is essential. Fluency in German is essential if based in Germany Our Approach to Flexible Work With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.At Workday, we are committed to providing an accessible and inclusive hiring experience where all candidates can fully demonstrate their skills. If you require assistance or an accommodation at any point, please email Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers.Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.Read more below to learn more on our stance on being a proud equal opportunity workplace, pay transparency and accommodation support.Workday is proud to be an equal opportunity workplace. Individuals seeking employment at Workday are considered without regards to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws.Further, pursuant to applicable local ordinances, Workday will consider for employment qualified applicants with arrest and conviction records.We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us. You may view the , and , by clicking on their corresponding links. Workday is committed to providing reasonable accommodations for qualified individuals with disabilities,
Cluster Revenue Manager, EMEA
Hilton Worldwide, Inc. Watford, Hertfordshire
Job Number EUR015HX Work Locations Hilton - Regional Office - Europe Maple Court Central Park Central Park Watford WD24 4QQ About Hilton Are you looking for a great Revenue Management opportunity and an exceptional on-boarding and training programme with a leading global hospitality group? Are you interested in joining a company who has been consistently recognised for its exceptional workplace culture and was recently crowned World's Best Workplace by Fortune Magazine and Great Place to Work? Are you interested in joining an organisation with a proven commitment to sustainability, driving responsible travel globally and creating a positive environmental and social impact? Are you interested in a very competitive salary, having access to amazing hotel discounts; the ability to carry out your work from a location anywhere in the world for up to 20 days a year, and working in a hybrid environment by being part office and part home based? If the answer is "yes", and you have the relevant revenue management skills then we would love to hear from you. The RMCC Europe has a truly international team supporting a global customer base, with team members from 27 different countries, and a wide range of ages spanning across five generations, from Gen Z to Baby Boomers! Position Summary This is an excellent opportunity to join Hilton's Europe Revenue Management team based at Hilton's Regional headquarters in Watford, North London with a hybrid approach working remotely for part of the week, and occasional travel to our hotels. The Revenue Management Consolidated Centre (RMCC) is responsible for hotel revenue management for 300+ hotels across the UK & Ireland and Europe regions, looked after by a very diverse team of over 100+ team members representing 27 nationalities, and offers world-class revenue management talent and tools to our hotels. This is an excellent opportunity to be part of Hilton's continued success and growth with strong career opportunities beyond the initial role, with options to grow and develop within RMCC, to transfer to other departments within the corporate environment, or to a hotel-based role across the globe. The Cluster Revenue Manager will be responsible for maximising revenue, market share and profits for multiple hotels through the strategic coordination of revenue management processes and procedures. Portfolios assigned are very diverse and give successful candidates the opportunity to work with different markets, hotels and countries. The role is instrumental in leading the commercial strategy of the assigned hotels and driving revenue and profits whilst delivering Hilton's mission to be the preeminent global hospitality company - the first choice of guests, team members, and owners alike. What are we looking for? Practical working experience within commercial revenue management. Experience leading daily and weekly commercial meetings on forward looking issues such as booking pace, performance analysis and SMART action planning. Advanced Excel and strong numeracy and analytical skills. Excellent communication skills - fluency in English, both verbal and written. Able to articulate and introduce change effectively. Demonstrable soft skills to include active listening to build trust, instil confidence and empower others. Excellent competencies in Leadership, Planning and Organising, and Influencing Resilient and motivated - Self organised, working well under time constraints while balancing concurrent tasks and priorities.
Apr 04, 2026
Full time
Job Number EUR015HX Work Locations Hilton - Regional Office - Europe Maple Court Central Park Central Park Watford WD24 4QQ About Hilton Are you looking for a great Revenue Management opportunity and an exceptional on-boarding and training programme with a leading global hospitality group? Are you interested in joining a company who has been consistently recognised for its exceptional workplace culture and was recently crowned World's Best Workplace by Fortune Magazine and Great Place to Work? Are you interested in joining an organisation with a proven commitment to sustainability, driving responsible travel globally and creating a positive environmental and social impact? Are you interested in a very competitive salary, having access to amazing hotel discounts; the ability to carry out your work from a location anywhere in the world for up to 20 days a year, and working in a hybrid environment by being part office and part home based? If the answer is "yes", and you have the relevant revenue management skills then we would love to hear from you. The RMCC Europe has a truly international team supporting a global customer base, with team members from 27 different countries, and a wide range of ages spanning across five generations, from Gen Z to Baby Boomers! Position Summary This is an excellent opportunity to join Hilton's Europe Revenue Management team based at Hilton's Regional headquarters in Watford, North London with a hybrid approach working remotely for part of the week, and occasional travel to our hotels. The Revenue Management Consolidated Centre (RMCC) is responsible for hotel revenue management for 300+ hotels across the UK & Ireland and Europe regions, looked after by a very diverse team of over 100+ team members representing 27 nationalities, and offers world-class revenue management talent and tools to our hotels. This is an excellent opportunity to be part of Hilton's continued success and growth with strong career opportunities beyond the initial role, with options to grow and develop within RMCC, to transfer to other departments within the corporate environment, or to a hotel-based role across the globe. The Cluster Revenue Manager will be responsible for maximising revenue, market share and profits for multiple hotels through the strategic coordination of revenue management processes and procedures. Portfolios assigned are very diverse and give successful candidates the opportunity to work with different markets, hotels and countries. The role is instrumental in leading the commercial strategy of the assigned hotels and driving revenue and profits whilst delivering Hilton's mission to be the preeminent global hospitality company - the first choice of guests, team members, and owners alike. What are we looking for? Practical working experience within commercial revenue management. Experience leading daily and weekly commercial meetings on forward looking issues such as booking pace, performance analysis and SMART action planning. Advanced Excel and strong numeracy and analytical skills. Excellent communication skills - fluency in English, both verbal and written. Able to articulate and introduce change effectively. Demonstrable soft skills to include active listening to build trust, instil confidence and empower others. Excellent competencies in Leadership, Planning and Organising, and Influencing Resilient and motivated - Self organised, working well under time constraints while balancing concurrent tasks and priorities.
Head of Professional Services
Valsoft Corporation
Head of Professional Services is a key position within the organization, serving as a player-coach who leads and develops the professional services team while also directly contributing to the execution of projects. They provide strategic and hands-on guidance in product configuration, implementation, delivery, and training across the project lifecycle, ensuring projects are delivered on time, within budget, and to a high standard of quality. Ideal candidate will have strong professional services experience and commercial acumen, will be motivated by ambitious growth targets and interest in building a best in class professional services business. About The Aviation Group Our Aviation group delivers mission-critical software solutions that empower airlines, airports, and aviation service providers to operate efficiently and safely. From maintenance planning and flight operations to compliance and resource management, our products enable customers to optimize performance, reduce costs, and ensure regulatory compliance. As part of a global network of specialized software companies, our aviation teams operate with entrepreneurial agility while benefiting from shared expertise, innovation, and best practices across the wider Valsoft group. About Valsoft Corp Established in Canada in 2015, Valsoft has grown to a global portfolio of 120+ companies, acquiring and developing vertical market software companies, enabling each business to deliver the best mission-critical solutions for customers in their respective industries. A key tenet of Valsoft's philosophy is to invest in well-established businesses and foster an entrepreneurial environment that moulds companies into leaders in their respective industries. Valsoft looks to buy, hold, and create value through long-term partnerships with existing management. Investment Approach Unlike private equity and venture capital firms, we are Entrepreneurs who Buy, Enhance and Grow Software Businesses. That's right; we don't sell businesses. We form a strategic alliance with existing management teams. We recognize the dedication and perseverance required to create a firm and place a premium on customers' and workers' well-being over short-term goals. Culture Valsoft is more than just a place to work; we're a team. We mean it when we say people are our greatest assets, so investing in them is our number one priority. We create an environment where our employees feel first-day-on-the-job excitement, day after day, creating a culture of high performers and collaboration. We Dream Big, Stay Humble, and Stay Hungry. Key responsibilities Lead the Professional Services team, optimizing utilization and project resources. Develop strategies to improve utilisation rates and align resources with demand, ensuring high productivity and client satisfaction. Develop project estimates, scopes of work, Statements of Work (SOW), proposal responses, change orders, consulting agreements, and other documents as necessary Oversee Professional Services, PMO, and Implementation teams. Set performance standards, enforce policies, and drive continuous improvement and compliance across teams to enhance service quality and adherence to regulatory requirements. Own the professional services targets, including monitoring and updating the pipeline, working close with sales, customer success and product teams to find new revenue opportunities Assess professional services team and implement best practices Conduct in-depth needs assessments to understand each client's unique business processes and requirements Create high-quality presentation assets and facilitate trainings for internal and external audiences across in-person and virtual formats Conduct online and in-person client trainings and fact-finding sessions Manage multiple implementation and migration projects simultaneously, maintaining clear communication and exceptional service standards 6+ years' proven experience in Project Management, Consulting, Professional Services or equivalent Ability to work in a fast-paced environment with new software updates regularly Self-starter mentality. Your instinct is to figure out what is next and move with or without explicit direction Highly organized and can prioritize when required to balance multiple clients and business needs Flexible, easily adaptable to change Excellent communication, presentation and training abilities, includingactive listening skills, to a wide variety of audiences Fluent in English, both written and verbal, is essential Experience and understanding of Aviation industry is preferred Legally authorized to work in the UK Strategic leadership role within a growing international aviation technology group Opportunity to shape next-generation aviation software solutions Global collaboration with top-tier technical and business teams Competitive benefits and growth-oriented environment Competitive base salary plus variable compensation aligned with performance. Hybrid or remote working flexibility
Apr 04, 2026
Full time
Head of Professional Services is a key position within the organization, serving as a player-coach who leads and develops the professional services team while also directly contributing to the execution of projects. They provide strategic and hands-on guidance in product configuration, implementation, delivery, and training across the project lifecycle, ensuring projects are delivered on time, within budget, and to a high standard of quality. Ideal candidate will have strong professional services experience and commercial acumen, will be motivated by ambitious growth targets and interest in building a best in class professional services business. About The Aviation Group Our Aviation group delivers mission-critical software solutions that empower airlines, airports, and aviation service providers to operate efficiently and safely. From maintenance planning and flight operations to compliance and resource management, our products enable customers to optimize performance, reduce costs, and ensure regulatory compliance. As part of a global network of specialized software companies, our aviation teams operate with entrepreneurial agility while benefiting from shared expertise, innovation, and best practices across the wider Valsoft group. About Valsoft Corp Established in Canada in 2015, Valsoft has grown to a global portfolio of 120+ companies, acquiring and developing vertical market software companies, enabling each business to deliver the best mission-critical solutions for customers in their respective industries. A key tenet of Valsoft's philosophy is to invest in well-established businesses and foster an entrepreneurial environment that moulds companies into leaders in their respective industries. Valsoft looks to buy, hold, and create value through long-term partnerships with existing management. Investment Approach Unlike private equity and venture capital firms, we are Entrepreneurs who Buy, Enhance and Grow Software Businesses. That's right; we don't sell businesses. We form a strategic alliance with existing management teams. We recognize the dedication and perseverance required to create a firm and place a premium on customers' and workers' well-being over short-term goals. Culture Valsoft is more than just a place to work; we're a team. We mean it when we say people are our greatest assets, so investing in them is our number one priority. We create an environment where our employees feel first-day-on-the-job excitement, day after day, creating a culture of high performers and collaboration. We Dream Big, Stay Humble, and Stay Hungry. Key responsibilities Lead the Professional Services team, optimizing utilization and project resources. Develop strategies to improve utilisation rates and align resources with demand, ensuring high productivity and client satisfaction. Develop project estimates, scopes of work, Statements of Work (SOW), proposal responses, change orders, consulting agreements, and other documents as necessary Oversee Professional Services, PMO, and Implementation teams. Set performance standards, enforce policies, and drive continuous improvement and compliance across teams to enhance service quality and adherence to regulatory requirements. Own the professional services targets, including monitoring and updating the pipeline, working close with sales, customer success and product teams to find new revenue opportunities Assess professional services team and implement best practices Conduct in-depth needs assessments to understand each client's unique business processes and requirements Create high-quality presentation assets and facilitate trainings for internal and external audiences across in-person and virtual formats Conduct online and in-person client trainings and fact-finding sessions Manage multiple implementation and migration projects simultaneously, maintaining clear communication and exceptional service standards 6+ years' proven experience in Project Management, Consulting, Professional Services or equivalent Ability to work in a fast-paced environment with new software updates regularly Self-starter mentality. Your instinct is to figure out what is next and move with or without explicit direction Highly organized and can prioritize when required to balance multiple clients and business needs Flexible, easily adaptable to change Excellent communication, presentation and training abilities, includingactive listening skills, to a wide variety of audiences Fluent in English, both written and verbal, is essential Experience and understanding of Aviation industry is preferred Legally authorized to work in the UK Strategic leadership role within a growing international aviation technology group Opportunity to shape next-generation aviation software solutions Global collaboration with top-tier technical and business teams Competitive benefits and growth-oriented environment Competitive base salary plus variable compensation aligned with performance. Hybrid or remote working flexibility
RecruitmentRevolution.com
Remote Travel Business Development Coach - Travel Specialist
RecruitmentRevolution.com
Inspire. Empower. Transform. Are you an experienced travel industry professional with a passion for coaching business owners to success? Do you want to use your expertise to shape the next generation of travel entrepreneurs? If so, this is your opportunity to make a real difference while joining the UK's leading travel franchise. We're not just a travel business - we're a movement . Since disrupting the industry in 2011, we've been crowned Home Working Agency of the Year five years in a row, and named Best Lifestyle Franchise in the World at the Global Franchise Awards. Our mission? Empower everyday people to build thriving, independent travel businesses. Now we're looking for an experienced Business Development Manager to support and coach our growing network of franchisees. The Role at a Glance: Business Development Manager UK Remote / Occasional Visits to our Bournemouth HQ £35,000 (This is not a commission based role) Plus: Pension, life insurance, discounted travel, opportunity to visit some fantastic locations and much more Your Skills: Sales, Travel, Team Leadership, Coaching, Sales Training / Coaching, BDM, Business Growth, Social Media Marketing. Who We Are: A multi-award-winning fast-growing travel company that has helped 100's of first-time travel homeworkers start their very own travel businesses. We're expanding rapidly and looking to grow the very best team ahead of the next peak period in travel. Reasons to join us: • Home Working Agency of The Year' 5 years in a row • Top-rated travel franchise in the UK • Top 10 franchise in the UK, beating household names • Top 5% franchise in the UK • We offer the widest choice of holidays in the UK • Fully independent with over £2 billion per year of buying power How you'll deploy your travel expertise: This isn't a traditional sales or BDM role-you won't be selling travel directly. Instead, you'll use your broad travel industry experience and deep coaching skills to mentor, guide, and grow a portfolio of 60-80 independent Travel Consultants (TCs). You'll act as a trusted advisor-helping them develop not just as agents, but as confident small business owners with the mindset, skills, and strategy to succeed long-term. The Value you'll bring: • Coach and mentor Travel Consultants on running and growing their own travel businesses • Deliver tailored 1:1 coaching, group training sessions, and strategic guidance • Drive business growth through improved conversion rates, booking values, and repeat business • Support TCs with sales performance, lead generation, marketing, and customer retention • Use data and insights to identify trends, challenges, and opportunities across your TC network • Create tailored action plans to support individual performance and development • Build strong relationships to increase engagement, confidence, and retention • Act as the first point of contact for day-to-day queries, challenges, and development needs • Support TCs in using NJT systems effectively to improve efficiency • Deliver virtual workshops, webinars, and learning sessions • Collaborate with marketing to enhance tools, resources, and lead generation strategies • Provide insight and feedback to leadership to support continuous improvement This is a fully remote role, based from home. You will have the flexibility to manage your own diary, whilst ensuring attendance at regular meetings, one-to-ones, and team sessions. As our Travel Consultants may need support outside standard office hours, you should be comfortable delivering webinars or coaching sessions during evenings or weekends as part of your working week. About You: We're looking for someone who's walked the walk - someone with both extensive travel industry experience and a strong track record in coaching or mentoring business owners. You'll need: • Demonstrable experience in sales, coaching, or business development within the travel industry • Proven track record of coaching or mentoring individuals to achieve business and sales success • Strong and broad knowledge of the travel industry, including products, systems, and customer expectations • Experience supporting or engaging remote teams and building trust • Confidence using data, CRM systems, and digital tools to track performance • Strong working knowledge of social media and how to use it to generate leads and grow a business • Excellent communication and interpersonal skills • Strong organisational skills and the ability to manage competing priorities Bonus if you have: • Experience as a Travel Agency Branch Manager • A professional coaching qualification • Experience running or supporting a successful business or franchise • Understanding of digital marketing strategies and social media advertising The Rewards for You: We live and breathe our values in everything we do. Working with us, you can enjoy an industry-leading package which includes: • Private medical • In-service life insurance • Dental • Gym access • Range of discounts and perks from leading brands • Monthly rewards • Discounted travel • Excellent holiday entitlement • £500 annual personal Learning & Development budget This isn't just a job. It's a chance to be part of something bigger. A business that's breaking records and changing lives. If you're ready to inspire, coach and grow with us, we'd love to hear from you. Your Background / Previous Roles May Include: Travel Agency Branch Manager, Travel Business Development Manager, Travel Sales Training, Travel New Business Development, Travel & Tourism Sales, Sales Enablement, Sales Facilitation, Travel Sales Coaching, Travel Sales Manager, Sales Performance Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Apr 03, 2026
Full time
Inspire. Empower. Transform. Are you an experienced travel industry professional with a passion for coaching business owners to success? Do you want to use your expertise to shape the next generation of travel entrepreneurs? If so, this is your opportunity to make a real difference while joining the UK's leading travel franchise. We're not just a travel business - we're a movement . Since disrupting the industry in 2011, we've been crowned Home Working Agency of the Year five years in a row, and named Best Lifestyle Franchise in the World at the Global Franchise Awards. Our mission? Empower everyday people to build thriving, independent travel businesses. Now we're looking for an experienced Business Development Manager to support and coach our growing network of franchisees. The Role at a Glance: Business Development Manager UK Remote / Occasional Visits to our Bournemouth HQ £35,000 (This is not a commission based role) Plus: Pension, life insurance, discounted travel, opportunity to visit some fantastic locations and much more Your Skills: Sales, Travel, Team Leadership, Coaching, Sales Training / Coaching, BDM, Business Growth, Social Media Marketing. Who We Are: A multi-award-winning fast-growing travel company that has helped 100's of first-time travel homeworkers start their very own travel businesses. We're expanding rapidly and looking to grow the very best team ahead of the next peak period in travel. Reasons to join us: • Home Working Agency of The Year' 5 years in a row • Top-rated travel franchise in the UK • Top 10 franchise in the UK, beating household names • Top 5% franchise in the UK • We offer the widest choice of holidays in the UK • Fully independent with over £2 billion per year of buying power How you'll deploy your travel expertise: This isn't a traditional sales or BDM role-you won't be selling travel directly. Instead, you'll use your broad travel industry experience and deep coaching skills to mentor, guide, and grow a portfolio of 60-80 independent Travel Consultants (TCs). You'll act as a trusted advisor-helping them develop not just as agents, but as confident small business owners with the mindset, skills, and strategy to succeed long-term. The Value you'll bring: • Coach and mentor Travel Consultants on running and growing their own travel businesses • Deliver tailored 1:1 coaching, group training sessions, and strategic guidance • Drive business growth through improved conversion rates, booking values, and repeat business • Support TCs with sales performance, lead generation, marketing, and customer retention • Use data and insights to identify trends, challenges, and opportunities across your TC network • Create tailored action plans to support individual performance and development • Build strong relationships to increase engagement, confidence, and retention • Act as the first point of contact for day-to-day queries, challenges, and development needs • Support TCs in using NJT systems effectively to improve efficiency • Deliver virtual workshops, webinars, and learning sessions • Collaborate with marketing to enhance tools, resources, and lead generation strategies • Provide insight and feedback to leadership to support continuous improvement This is a fully remote role, based from home. You will have the flexibility to manage your own diary, whilst ensuring attendance at regular meetings, one-to-ones, and team sessions. As our Travel Consultants may need support outside standard office hours, you should be comfortable delivering webinars or coaching sessions during evenings or weekends as part of your working week. About You: We're looking for someone who's walked the walk - someone with both extensive travel industry experience and a strong track record in coaching or mentoring business owners. You'll need: • Demonstrable experience in sales, coaching, or business development within the travel industry • Proven track record of coaching or mentoring individuals to achieve business and sales success • Strong and broad knowledge of the travel industry, including products, systems, and customer expectations • Experience supporting or engaging remote teams and building trust • Confidence using data, CRM systems, and digital tools to track performance • Strong working knowledge of social media and how to use it to generate leads and grow a business • Excellent communication and interpersonal skills • Strong organisational skills and the ability to manage competing priorities Bonus if you have: • Experience as a Travel Agency Branch Manager • A professional coaching qualification • Experience running or supporting a successful business or franchise • Understanding of digital marketing strategies and social media advertising The Rewards for You: We live and breathe our values in everything we do. Working with us, you can enjoy an industry-leading package which includes: • Private medical • In-service life insurance • Dental • Gym access • Range of discounts and perks from leading brands • Monthly rewards • Discounted travel • Excellent holiday entitlement • £500 annual personal Learning & Development budget This isn't just a job. It's a chance to be part of something bigger. A business that's breaking records and changing lives. If you're ready to inspire, coach and grow with us, we'd love to hear from you. Your Background / Previous Roles May Include: Travel Agency Branch Manager, Travel Business Development Manager, Travel Sales Training, Travel New Business Development, Travel & Tourism Sales, Sales Enablement, Sales Facilitation, Travel Sales Coaching, Travel Sales Manager, Sales Performance Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Senior Staff Engineer Tech Lead- iCasino (UK - Remote)
Fanatics
Senior Staff Engineer Tech Lead- iCasino (UK - Remote) United Kingdom (Remote) Job Description As a Senior Staff Engineer Tech Lead at Fanatics, you are both a hands-on technical expert and a driving force behind the success of your team. You lead by influence-aligning engineers, product managers, designers, and backend partners to deliver exceptional customer-facing experiences with speed, quality, and purpose. You combine deep technical expertise with strong communication and relationship-building skills to guide the team through complex challenges, balance priorities, and maintain a high-performing, well-oiled product. You will operate at both strategic and implementation levels-owning, designing and evolving robust Backend-For-Frontend (BFF) solutions that power personalisation and content delivery across our platforms. You are responsible for the scalability, performance, and long-term technical direction of the BFF layer that enables our mobile and web client experiences, while fostering collaboration across organizations to move the business forward. Your leadership sets the tone for excellence, reliability, and teamwork. We own the iCasino experience across Fanatics platforms-including the Standalone Casino App, iCasino within our Fanatics Sportsbook & Casino App, and the Casino Desktop website. Each of these experiences is powered by Kotlin Multiplatform, and the BFF plays a critical role in delivering high-quality, consistent, and fast-paced innovation across all ecosystems. Our ambition is to build the top online casinos in the U.S-fun, dynamic, personalised, entertainment-focused products built with cutting-edge mobile technology. Responsibilities Lead the team in delivering high-impact customer-facing capabilities within the BFF, maintaining platform quality, guiding engineers through technical and execution decisions. Collaborate across engineering, product, design, and backend organizations to align goals, unblock dependencies, and ensure successful delivery. Drive the design, development, testing, and deployment of high quality, stable and scalable BFF services in Java and Kotlin that power Android, iOS, and web experiences. Balance short-term delivery needs with long-term architectural vision, ensuring maintainable, performant, and reusable service patterns. Lead feature delivery end-to-end, from ideation through launch and iteration, ensuring quality and velocity across platforms. Set and uphold engineering standards, development principles, and best practices for API design, service architecture, and BFF patterns. Champion collaboration and relationship-building within the team and across partner orgs, acting as a trusted technical liaison. Participate in sprint planning, architecture discussions, and design reviews, contributing technical insight and organizational leadership. Drive operational excellence-monitoring reliability, test coverage, and observability, and ensuring issues are resolved with ownership and urgency. Mentor engineers across multiple levels and platforms, modeling proactive communication, problem-solving, and accountability. Be open to occasional travel to Fanatics offices or events for planning, collaboration, and team-building activities. Required Qualifications More than 10 years of experience building and maintaining production distributed systems. Deep expertise in Java and/or Kotlin and Spring Boot, with experience designing scalable APIs and service layers. Experience building or evolving Backend-for-Frontend (BFF) or client-facing service architectures. Experience partnering closely with mobile or web client teams to deliver performant, user-centric APIs. Demonstrated ability to lead cross-functional efforts and drive execution across teams without direct authority. Excellent communication and collaboration skills-able to translate technical strategy into clear, actionable team direction. Proven success in Agile/SCRUM environments, balancing delivery speed with quality. A hands-on builder with a team-first mindset and a passion for coaching and elevating others. A Bachelor's degree, or professional certification, or a combination of education and experience Preferred Qualifications Production experience with Kotlin in backend systems, or demonstrated interest in adopting Kotlin where appropriate. Experience in sports, gaming, fintech, or other regulated, high-velocity environments. Passion for developer experience, performance optimization, and platform tooling. Strong focus on clean API design, service maintainability, and scalable architecture patterns. Not sure if you check every box? If you're excited about this role, Kotlin Multiplatform, and building best-in-class mobile experiences, we encourage you to apply-even if you don't meet every single qualification. We value passion, curiosity, and a growth mindset, and we believe great engineers come from diverse backgrounds and paths. Please note, you do need to be living in the UK for this position and we do NOT offer sponsorship. About Us Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. About the Team Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin. Job Info Posting Date 03/03/2026, 09:03 PM Locations Richmond House, Leeds, LS16 6QY, GB (Remote)
Apr 03, 2026
Full time
Senior Staff Engineer Tech Lead- iCasino (UK - Remote) United Kingdom (Remote) Job Description As a Senior Staff Engineer Tech Lead at Fanatics, you are both a hands-on technical expert and a driving force behind the success of your team. You lead by influence-aligning engineers, product managers, designers, and backend partners to deliver exceptional customer-facing experiences with speed, quality, and purpose. You combine deep technical expertise with strong communication and relationship-building skills to guide the team through complex challenges, balance priorities, and maintain a high-performing, well-oiled product. You will operate at both strategic and implementation levels-owning, designing and evolving robust Backend-For-Frontend (BFF) solutions that power personalisation and content delivery across our platforms. You are responsible for the scalability, performance, and long-term technical direction of the BFF layer that enables our mobile and web client experiences, while fostering collaboration across organizations to move the business forward. Your leadership sets the tone for excellence, reliability, and teamwork. We own the iCasino experience across Fanatics platforms-including the Standalone Casino App, iCasino within our Fanatics Sportsbook & Casino App, and the Casino Desktop website. Each of these experiences is powered by Kotlin Multiplatform, and the BFF plays a critical role in delivering high-quality, consistent, and fast-paced innovation across all ecosystems. Our ambition is to build the top online casinos in the U.S-fun, dynamic, personalised, entertainment-focused products built with cutting-edge mobile technology. Responsibilities Lead the team in delivering high-impact customer-facing capabilities within the BFF, maintaining platform quality, guiding engineers through technical and execution decisions. Collaborate across engineering, product, design, and backend organizations to align goals, unblock dependencies, and ensure successful delivery. Drive the design, development, testing, and deployment of high quality, stable and scalable BFF services in Java and Kotlin that power Android, iOS, and web experiences. Balance short-term delivery needs with long-term architectural vision, ensuring maintainable, performant, and reusable service patterns. Lead feature delivery end-to-end, from ideation through launch and iteration, ensuring quality and velocity across platforms. Set and uphold engineering standards, development principles, and best practices for API design, service architecture, and BFF patterns. Champion collaboration and relationship-building within the team and across partner orgs, acting as a trusted technical liaison. Participate in sprint planning, architecture discussions, and design reviews, contributing technical insight and organizational leadership. Drive operational excellence-monitoring reliability, test coverage, and observability, and ensuring issues are resolved with ownership and urgency. Mentor engineers across multiple levels and platforms, modeling proactive communication, problem-solving, and accountability. Be open to occasional travel to Fanatics offices or events for planning, collaboration, and team-building activities. Required Qualifications More than 10 years of experience building and maintaining production distributed systems. Deep expertise in Java and/or Kotlin and Spring Boot, with experience designing scalable APIs and service layers. Experience building or evolving Backend-for-Frontend (BFF) or client-facing service architectures. Experience partnering closely with mobile or web client teams to deliver performant, user-centric APIs. Demonstrated ability to lead cross-functional efforts and drive execution across teams without direct authority. Excellent communication and collaboration skills-able to translate technical strategy into clear, actionable team direction. Proven success in Agile/SCRUM environments, balancing delivery speed with quality. A hands-on builder with a team-first mindset and a passion for coaching and elevating others. A Bachelor's degree, or professional certification, or a combination of education and experience Preferred Qualifications Production experience with Kotlin in backend systems, or demonstrated interest in adopting Kotlin where appropriate. Experience in sports, gaming, fintech, or other regulated, high-velocity environments. Passion for developer experience, performance optimization, and platform tooling. Strong focus on clean API design, service maintainability, and scalable architecture patterns. Not sure if you check every box? If you're excited about this role, Kotlin Multiplatform, and building best-in-class mobile experiences, we encourage you to apply-even if you don't meet every single qualification. We value passion, curiosity, and a growth mindset, and we believe great engineers come from diverse backgrounds and paths. Please note, you do need to be living in the UK for this position and we do NOT offer sponsorship. About Us Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. About the Team Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin. Job Info Posting Date 03/03/2026, 09:03 PM Locations Richmond House, Leeds, LS16 6QY, GB (Remote)
Senior Finance Director - Payments
Planet Paymet
Senior Finance Director - Payments page is loaded Senior Finance Director - Paymentsremote type: Hybridlocations: London office - UKtime type: Full timeposted on: Posted Todayjob requisition id: JR11355 About Planet Planet is a global provider of integrated technology and payments solutions for retail and hospitality customers.We create great experiences for the millions of people who use our payments, software, and tax-free solutions every minute of every day.Planet empowers its customers to deliver great customer experiences by combining payments and software in ways that drive greater loyalty, increase revenue and save time.Founded over 35 years ago and with our headquarters in London, today we have more than 2,500 employees located across six continents serving our customers in more than 120 markets. Role overview This vital role will be part of a team of commercially focused Finance Business Partners, supporting the Commercial team. Reporting to the SVP Commercial Finance, the role will manage a team of two qualified accountants and will directly partner with two of the largest revenue generating channels in the Group. Successful candidates will demonstrate skills to balance core responsibilities relating to supporting the Commercial leadership and their teams in building and executing on commercial strategy, driving growth and client retention and optimizing their P&L with a wider contribution supporting Planet Finance build and embed planning and data capabilities to drive performance management across the Group. What you will do: Financial Planning & Analysis (FP&A): Leading the annual budgeting, forecasting, and long-range planning processes for commercial teams. Performance Monitoring & Analysis: Tracking financial performance against Key Performance Indicators (KPIs), identifying key drivers of performance, and providing variance analysis to management. Strategic Decision Support: Acting as a trusted advisor to senior leadership and non-financial teams (e.g., Sales, Marketing, Operations) on commercial strategies, pricing, promotions, and investment decisions. Business Case Development: Preparing and challenging business cases for new products, propositions, promotions, or capital expenditure to ensure financial soundness and alignment with strategic objectives. Commercial governance & support: Supporting the commercial team in developing the optimal pricing proposals to ensure a high win ratio and at the maximum margin. The role should also act as a governance layer to ensure pricing rate cards and approval levels are adhered to. Profitability Analysis: Evaluating customer, product, and channel profitability and developing plans to address performance goals and drive margin improvement. Process Improvement: Driving continuous improvement and automation in financial processes, reporting, and systems to enhance efficiency and decision-making agility. Stakeholder Management: Building strong, collaborative relationships across the business to influence outcomes without direct authority and ensure financial discipline is embedded throughout the organization. Who you are: Education/Certification: A professional accountancy qualification (ACA, ACCA, CIMA) and a third-level degree in Business or Commerce is often preferred. Product experience: Experience in another Payments or Tax Free company a preferred requirement. Analytical Skills: Strong analytical mindset and high proficiency in financial modelling and advanced Excel/database systems (e.g., SAP, Oracle, Power BI). Commercial Acumen: A strong understanding of the broader business environment, market trends, and key value drivers to provide relevant and insightful advice. Communication & Interpersonal Skills: Excellent presentation, communication, and relationship-building skills to convey complex financial information clearly to non-financial stakeholders and influence decisions. Problem-Solving: Proactive approach to identifying challenges and opportunities and offering practical, data-driven solutions. Leadership & Adaptability: Ability to lead change initiatives, manage multiple projects simultaneously, and operate effectively in a fast-paced, dynamic environment. Why Planet Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need.Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you - Apply now.At Planet, we embrace a hybrid work model, with three days a week in the office.Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully. (blob:)0:00 / 1:26 Company Background Planet provides integrated software, payment and technology solutions for its customers in the Hospitality and Retail sectors and worldwide via a network of global Financial Services Partners.Founded over 35 years ago, we have evolved our services, delivering an innovative digital commerce platform that puts customer experience first.With headquarters in London and around 3,000 expert employees located across six continents we serve customers in over 120 markets.
Apr 03, 2026
Full time
Senior Finance Director - Payments page is loaded Senior Finance Director - Paymentsremote type: Hybridlocations: London office - UKtime type: Full timeposted on: Posted Todayjob requisition id: JR11355 About Planet Planet is a global provider of integrated technology and payments solutions for retail and hospitality customers.We create great experiences for the millions of people who use our payments, software, and tax-free solutions every minute of every day.Planet empowers its customers to deliver great customer experiences by combining payments and software in ways that drive greater loyalty, increase revenue and save time.Founded over 35 years ago and with our headquarters in London, today we have more than 2,500 employees located across six continents serving our customers in more than 120 markets. Role overview This vital role will be part of a team of commercially focused Finance Business Partners, supporting the Commercial team. Reporting to the SVP Commercial Finance, the role will manage a team of two qualified accountants and will directly partner with two of the largest revenue generating channels in the Group. Successful candidates will demonstrate skills to balance core responsibilities relating to supporting the Commercial leadership and their teams in building and executing on commercial strategy, driving growth and client retention and optimizing their P&L with a wider contribution supporting Planet Finance build and embed planning and data capabilities to drive performance management across the Group. What you will do: Financial Planning & Analysis (FP&A): Leading the annual budgeting, forecasting, and long-range planning processes for commercial teams. Performance Monitoring & Analysis: Tracking financial performance against Key Performance Indicators (KPIs), identifying key drivers of performance, and providing variance analysis to management. Strategic Decision Support: Acting as a trusted advisor to senior leadership and non-financial teams (e.g., Sales, Marketing, Operations) on commercial strategies, pricing, promotions, and investment decisions. Business Case Development: Preparing and challenging business cases for new products, propositions, promotions, or capital expenditure to ensure financial soundness and alignment with strategic objectives. Commercial governance & support: Supporting the commercial team in developing the optimal pricing proposals to ensure a high win ratio and at the maximum margin. The role should also act as a governance layer to ensure pricing rate cards and approval levels are adhered to. Profitability Analysis: Evaluating customer, product, and channel profitability and developing plans to address performance goals and drive margin improvement. Process Improvement: Driving continuous improvement and automation in financial processes, reporting, and systems to enhance efficiency and decision-making agility. Stakeholder Management: Building strong, collaborative relationships across the business to influence outcomes without direct authority and ensure financial discipline is embedded throughout the organization. Who you are: Education/Certification: A professional accountancy qualification (ACA, ACCA, CIMA) and a third-level degree in Business or Commerce is often preferred. Product experience: Experience in another Payments or Tax Free company a preferred requirement. Analytical Skills: Strong analytical mindset and high proficiency in financial modelling and advanced Excel/database systems (e.g., SAP, Oracle, Power BI). Commercial Acumen: A strong understanding of the broader business environment, market trends, and key value drivers to provide relevant and insightful advice. Communication & Interpersonal Skills: Excellent presentation, communication, and relationship-building skills to convey complex financial information clearly to non-financial stakeholders and influence decisions. Problem-Solving: Proactive approach to identifying challenges and opportunities and offering practical, data-driven solutions. Leadership & Adaptability: Ability to lead change initiatives, manage multiple projects simultaneously, and operate effectively in a fast-paced, dynamic environment. Why Planet Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need.Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you - Apply now.At Planet, we embrace a hybrid work model, with three days a week in the office.Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully. (blob:)0:00 / 1:26 Company Background Planet provides integrated software, payment and technology solutions for its customers in the Hospitality and Retail sectors and worldwide via a network of global Financial Services Partners.Founded over 35 years ago, we have evolved our services, delivering an innovative digital commerce platform that puts customer experience first.With headquarters in London and around 3,000 expert employees located across six continents we serve customers in over 120 markets.
Professional Services Consultant - France
Traackr
Traackr is a global SaaS technology company providing a data driven influencer marketing platform that marketers use to optimize investments, streamline campaigns, and scale programs. Our customers range from some of the world's largest companies in the beauty and personal care space to digitally native indie brands, which have all made influencer management and engagement a critical practice of their marketing and advertising programs. We are a remote first company, and for the folks that like to meet in person, we have offices in San Francisco, New York, Boston, Paris, and London. We operate on a culture of mutual respect, with core value pillars including: Trust. We earn the trust of our team, customers, creators, and partners through transparency, predictability, and integrity. Diversity. Bringing diverse perspectives to the table results in stronger outcomes. All are welcome. Value. Through our words and actions, we strive to create tangible value for our customers and peers. We only succeed when our community succeeds. Ownership. We lead with action. We take pride in solving the hardest challenges and feel accountable for our commitments. Mutual success. We share goals with each other and with our clients. Alignment, collaboration, and empathy are the cornerstones of our success. This position is 100% remote, with the understanding that occasional in person attendance may be required for trainings, meetings, and team gatherings, as determined by your manager. Traackr is seeking a PS Consultant to join our Professional Services Team. Over the last few years, Traackr has organically developed its professional services offering to support the business's growth. The PS team now includes a mix of data analysts, who bring strong analytical and technical expertise, and consultants, who bring business expertise and client facing experience. Together, they are responsible for executing and delivering high value projects to Customers. The Professional Services Consultant reports to the Professional Services Director. The core objectives of Traackr's Professional Services team are: Act as a strategic advisor to Traackr Enterprise customers to help them optimize their influencer programs. Lead with data to develop market insights and best practices that contribute to Traackr's business growth and position as a thought leader within the space. Consult with our customers to develop new offerings to help them maximize the success of their influencer initiatives that can become part of our future product developments. The Senior PS Consultant will be responsible for delivering and expanding our professional services activities among local and international Customers. This will include driving sales opportunities in collaboration with internal teams, managing project delivery, and interacting with third party partners when required. Responsibilities Contribute to the design and execution of service projects that align with customers' objectives and strategic goals, delivering impactful solutions tailored to their needs. Act as a trusted advisor to global enterprise customers, ensuring their influencer marketing programs are successful and that they maximize the value from Traackr's platform and services. Collaborate with Sales and Customer Success teams to identify new service opportunities and win strategic projects, fostering long term client relationships. Lead and deliver high quality services projects, ensuring they meet customer expectations, address business needs, and demonstrate Traackr's value proposition. Leverage internal resources, including the Customer Success and Data teams, to deliver comprehensive and successful service engagements. Communicate key insights and feedback to the Product team, ensuring customer success stories and service innovations are considered for future product roadmap enhancements. Publish and present thought leadership content on influencer marketing trends and insights, contributing to Traackr's industry presence through blog posts, case studies, and presentations at key industry events. Analyze customer and market data to uncover trends, insights, and patterns that drive strategic influencer marketing decisions for global brands. Assist in developing research initiatives, including surveys, focus groups, and competitive intelligence studies to support product development, marketing, and sales strategies. Ensure the regular documentation and reporting of project outcomes and customer insights, contributing to the ongoing development and optimization of service delivery processes. Qualifications 7+ years of professional experience, ideally in a consulting or strategic services role with global enterprise clients. Undergraduate or graduate degree in Business, Marketing, Communications, or a related field. Experience working with marketing organizations of global brands, with a strong understanding of digital marketing, influencer marketing, and social media. Proven track record of delivering strategic consulting services, including presenting insights and recommendations to senior level audiences. Ability to lead strategic conversations with customers, providing expert advice on how to optimize their marketing programs using data driven insights. Expertise in digital marketing technologies and measurement practices, particularly within the influencer marketing and social media space. Excellent written and verbal communication skills, with the ability to present complex information clearly to both technical and non technical stakeholders. Strong data storytelling skills, with the ability to interpret and present insights from large data sets that support business decision making. Project management skills, with the ability to handle multiple priorities, meet tight deadlines, and execute on strategic projects. Experience working in an international environment, comfortable collaborating across multiple time zones. Agency or consulting experience working with marketing organizations of global brands is a plus. Ability to thrive in a fast paced, dynamic environment, demonstrating leadership and adaptability when managing multiple projects and teams. €50,000 - €70,000 a year Benefits Competitive Salary Remote Work Options with Hybrid Flexibility and Home Office Set Up Stipend Coworking Office Subscription for Collaborative Spaces Health, Dental, and Life Insurance Coverage Open Vacation Policy and Flexible Holiday Schedule to Suit Your Needs Paid Parental Leave to Support Quality Time with Your Loved Ones Career Development, including Internal and External Training Opportunities Traackr employs individuals in multiple US states and countries. We use market benchmark data and geographic zones to determine our salary ranges. Your zone's specific pay range is dependent on your home location. We encourage you to discuss your zone specific pay range with your Traackr recruiter for more details. Benefit programs vary by country/state of residency, are subject to eligibility requirements, and may be modified from time to time. Ask for more details about the benefits in your specific region. Traackr is an Equal Employment Opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other legally protected characteristics. All your information will be kept confidential in accordance with EEO guidelines. Unsolicited resumes Traackr does not accept unsolicited resumes/CVs from headhunters or recruiting agencies sent directly to Traackr employees or through our website. Traackr will not pay any fees to any third party agency or company unless there is a signed agreement with Traackr. Privacy Traackr, Inc. has published a Privacy Notice, including CCAP for California and GDPR policies for its UK and European Union subsidiaries, accessible at All questions, comments, and requests regarding data processing at Traackr should be addressed to .
Apr 03, 2026
Full time
Traackr is a global SaaS technology company providing a data driven influencer marketing platform that marketers use to optimize investments, streamline campaigns, and scale programs. Our customers range from some of the world's largest companies in the beauty and personal care space to digitally native indie brands, which have all made influencer management and engagement a critical practice of their marketing and advertising programs. We are a remote first company, and for the folks that like to meet in person, we have offices in San Francisco, New York, Boston, Paris, and London. We operate on a culture of mutual respect, with core value pillars including: Trust. We earn the trust of our team, customers, creators, and partners through transparency, predictability, and integrity. Diversity. Bringing diverse perspectives to the table results in stronger outcomes. All are welcome. Value. Through our words and actions, we strive to create tangible value for our customers and peers. We only succeed when our community succeeds. Ownership. We lead with action. We take pride in solving the hardest challenges and feel accountable for our commitments. Mutual success. We share goals with each other and with our clients. Alignment, collaboration, and empathy are the cornerstones of our success. This position is 100% remote, with the understanding that occasional in person attendance may be required for trainings, meetings, and team gatherings, as determined by your manager. Traackr is seeking a PS Consultant to join our Professional Services Team. Over the last few years, Traackr has organically developed its professional services offering to support the business's growth. The PS team now includes a mix of data analysts, who bring strong analytical and technical expertise, and consultants, who bring business expertise and client facing experience. Together, they are responsible for executing and delivering high value projects to Customers. The Professional Services Consultant reports to the Professional Services Director. The core objectives of Traackr's Professional Services team are: Act as a strategic advisor to Traackr Enterprise customers to help them optimize their influencer programs. Lead with data to develop market insights and best practices that contribute to Traackr's business growth and position as a thought leader within the space. Consult with our customers to develop new offerings to help them maximize the success of their influencer initiatives that can become part of our future product developments. The Senior PS Consultant will be responsible for delivering and expanding our professional services activities among local and international Customers. This will include driving sales opportunities in collaboration with internal teams, managing project delivery, and interacting with third party partners when required. Responsibilities Contribute to the design and execution of service projects that align with customers' objectives and strategic goals, delivering impactful solutions tailored to their needs. Act as a trusted advisor to global enterprise customers, ensuring their influencer marketing programs are successful and that they maximize the value from Traackr's platform and services. Collaborate with Sales and Customer Success teams to identify new service opportunities and win strategic projects, fostering long term client relationships. Lead and deliver high quality services projects, ensuring they meet customer expectations, address business needs, and demonstrate Traackr's value proposition. Leverage internal resources, including the Customer Success and Data teams, to deliver comprehensive and successful service engagements. Communicate key insights and feedback to the Product team, ensuring customer success stories and service innovations are considered for future product roadmap enhancements. Publish and present thought leadership content on influencer marketing trends and insights, contributing to Traackr's industry presence through blog posts, case studies, and presentations at key industry events. Analyze customer and market data to uncover trends, insights, and patterns that drive strategic influencer marketing decisions for global brands. Assist in developing research initiatives, including surveys, focus groups, and competitive intelligence studies to support product development, marketing, and sales strategies. Ensure the regular documentation and reporting of project outcomes and customer insights, contributing to the ongoing development and optimization of service delivery processes. Qualifications 7+ years of professional experience, ideally in a consulting or strategic services role with global enterprise clients. Undergraduate or graduate degree in Business, Marketing, Communications, or a related field. Experience working with marketing organizations of global brands, with a strong understanding of digital marketing, influencer marketing, and social media. Proven track record of delivering strategic consulting services, including presenting insights and recommendations to senior level audiences. Ability to lead strategic conversations with customers, providing expert advice on how to optimize their marketing programs using data driven insights. Expertise in digital marketing technologies and measurement practices, particularly within the influencer marketing and social media space. Excellent written and verbal communication skills, with the ability to present complex information clearly to both technical and non technical stakeholders. Strong data storytelling skills, with the ability to interpret and present insights from large data sets that support business decision making. Project management skills, with the ability to handle multiple priorities, meet tight deadlines, and execute on strategic projects. Experience working in an international environment, comfortable collaborating across multiple time zones. Agency or consulting experience working with marketing organizations of global brands is a plus. Ability to thrive in a fast paced, dynamic environment, demonstrating leadership and adaptability when managing multiple projects and teams. €50,000 - €70,000 a year Benefits Competitive Salary Remote Work Options with Hybrid Flexibility and Home Office Set Up Stipend Coworking Office Subscription for Collaborative Spaces Health, Dental, and Life Insurance Coverage Open Vacation Policy and Flexible Holiday Schedule to Suit Your Needs Paid Parental Leave to Support Quality Time with Your Loved Ones Career Development, including Internal and External Training Opportunities Traackr employs individuals in multiple US states and countries. We use market benchmark data and geographic zones to determine our salary ranges. Your zone's specific pay range is dependent on your home location. We encourage you to discuss your zone specific pay range with your Traackr recruiter for more details. Benefit programs vary by country/state of residency, are subject to eligibility requirements, and may be modified from time to time. Ask for more details about the benefits in your specific region. Traackr is an Equal Employment Opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other legally protected characteristics. All your information will be kept confidential in accordance with EEO guidelines. Unsolicited resumes Traackr does not accept unsolicited resumes/CVs from headhunters or recruiting agencies sent directly to Traackr employees or through our website. Traackr will not pay any fees to any third party agency or company unless there is a signed agreement with Traackr. Privacy Traackr, Inc. has published a Privacy Notice, including CCAP for California and GDPR policies for its UK and European Union subsidiaries, accessible at All questions, comments, and requests regarding data processing at Traackr should be addressed to .
Marketing Director, Haematology, UK and Ireland
BeiGene, Ltd.
Marketing Director, Haematology, UK and Ireland page is loaded Marketing Director, Haematology, UK and Irelandlocations: United Kingdom Remotetime type: Full timeposted on: Posted Todayjob requisition id: R33647BeOne continues to grow at a rapid pace with challenging and exciting opportunities for experienced professionals. When considering candidates, we look for scientific and business professionals who are highly motivated, collaborative, and most importantly, share our passionate interest in fighting cancer. General Description: Reporting to the Franchise Head, Haematology UK and Ireland, the Marketing Director, Haematology is responsible for building and leading the marketing function to develop and execute commercialization strategies supporting BeOnes existing and future Haematology products in the UK and Ireland.The role will collaborate closely with local cross-functional leaders, including Market Access, Sales, and Medical Affairs. The Marketing Director is also responsible for the individual coaching and development of her/his Haematology marketing team. Essential Functions of the job: Develop the overall Haematology strategy and tactical plans to support the UK and Ireland commercialisation of BeOne's portfolio Oversee all marketing strategies and plans in collaboration with BeOne global teams and commercialisation partners to realise maximal value in the UK and Ireland Prepare the commercial market for the approval of BeOne's future products in Haematology Partner with Sales, Market Access and Medical Affairs to ensure alignment of BeOne's UK and Ireland commercialisation strategy. Collation and development of market insights that inform commercial strategies, tactics and product forecasts Partner with Med Affairs on the execution and development of an integrated scientific and thought leadership strategy. Build strong partnerships with external partners and influence commercial strategy for partnered assets. Localise and implement the strategy through various programs/channels (events, webinars, congresses, inbound, content syndication, direct mail, digital advertising etc.) including digital Guide development of tactics to proactively address identified challenges/hurdles Establish strong relationships and future-oriented collaborations with key opinion leaders (KOLs) and key accounts Collaborate with key customers and patient advocates to develop relevant content in line with strategic objectives. Guide development of promotional materials and activities Steer impactful congress presence, communications and intelligence Gain insights from market (HCPs, KOLs, patient groups) and identify therapeutic hurdles, opportunities and trends Gather and interpret competitor intelligence Partner with the field force to understand their resource gaps and opportunities through building strong relationships Demonstrate marketing thought leadership and represents BeOne at key meetings and conferences, etc., when appropriate. Oversee overall Haematology marketing budget ensuring appropriate spend and \ROI on all marketing activities Provide exceptional leadership, fostering an environment to drive high performance, engagement, accountability, empowerment, and behaviours fully consistent with BeOne's values and culture Fosters a leadership culture which attracts, develops and retains candidates, create effective internal communication and foster teamwork Drive business decisions whereby patient care is at the center of the business conduct. Ensure team compliance across all areas to maintain the highest standards of patients focused ethical conduct in line with our values Consistently ensure operating in accordance with BeOne's Standards of conduct and all applicable local laws and regulations Qualifications: University undergraduate degree in science or business A minimum of 10 years of pharmaceutical industry marketing or related experience UK marketplace launch experience required Specific knowledge and experience in the hematology market / knowledge in the field of lymphomas is highly desirable Demonstrated success in a small but fast growing, entrepreneurial commercial environment Highly skilled in influencing cross-functional teams, including interfacing with key internal and external stakeholders and with scientific and commercial teams. Excellent interpersonal, oral and written communication skills, including ability to synthesise data and deliver a clear overview of commercial strategy, opportunity and risks for the Executive Team. Significant project management experience Track-record of successful customer/HCP/KOL interactions Excellent communication and presentation skills, both in person and virtual Scientific + solution-oriented mindset and capability to move and execute in a rapidly changing, ambiguous environment Willingness to travel (25%) Education Required: University undergraduate degree in science or business as a minimum; At least 10 years of relevant industry experience Supervisory Responsibilities: Line management of one Associate Marketing Director, Haematology. Responsible for hiring, supervising and developing the team. Computer Skills: Standard Computer Skills required (MS Office) Other Qualifications: Fluency in both verbal and written English Travel: Approximately 25% of timeGlobal CompetenciesWhen we exhibit our values of Patients First, Driving Excellence, Bold Ingenuity, and Collaborative Spirit, through our twelve global competencies below, we help get more affordable medicines to more patients around the world. Fosters Teamwork Provides and Solicits Honest and Actionable Feedback Self-Awareness Acts Inclusively Demonstrates Initiative Entrepreneurial Mindset Continuous Learning Embraces Change Results-Oriented Analytical Thinking/Data Analysis Financial Excellence Communicates with ClarityWe are proud to be an equal opportunity employer. BeOne does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
Apr 03, 2026
Full time
Marketing Director, Haematology, UK and Ireland page is loaded Marketing Director, Haematology, UK and Irelandlocations: United Kingdom Remotetime type: Full timeposted on: Posted Todayjob requisition id: R33647BeOne continues to grow at a rapid pace with challenging and exciting opportunities for experienced professionals. When considering candidates, we look for scientific and business professionals who are highly motivated, collaborative, and most importantly, share our passionate interest in fighting cancer. General Description: Reporting to the Franchise Head, Haematology UK and Ireland, the Marketing Director, Haematology is responsible for building and leading the marketing function to develop and execute commercialization strategies supporting BeOnes existing and future Haematology products in the UK and Ireland.The role will collaborate closely with local cross-functional leaders, including Market Access, Sales, and Medical Affairs. The Marketing Director is also responsible for the individual coaching and development of her/his Haematology marketing team. Essential Functions of the job: Develop the overall Haematology strategy and tactical plans to support the UK and Ireland commercialisation of BeOne's portfolio Oversee all marketing strategies and plans in collaboration with BeOne global teams and commercialisation partners to realise maximal value in the UK and Ireland Prepare the commercial market for the approval of BeOne's future products in Haematology Partner with Sales, Market Access and Medical Affairs to ensure alignment of BeOne's UK and Ireland commercialisation strategy. Collation and development of market insights that inform commercial strategies, tactics and product forecasts Partner with Med Affairs on the execution and development of an integrated scientific and thought leadership strategy. Build strong partnerships with external partners and influence commercial strategy for partnered assets. Localise and implement the strategy through various programs/channels (events, webinars, congresses, inbound, content syndication, direct mail, digital advertising etc.) including digital Guide development of tactics to proactively address identified challenges/hurdles Establish strong relationships and future-oriented collaborations with key opinion leaders (KOLs) and key accounts Collaborate with key customers and patient advocates to develop relevant content in line with strategic objectives. Guide development of promotional materials and activities Steer impactful congress presence, communications and intelligence Gain insights from market (HCPs, KOLs, patient groups) and identify therapeutic hurdles, opportunities and trends Gather and interpret competitor intelligence Partner with the field force to understand their resource gaps and opportunities through building strong relationships Demonstrate marketing thought leadership and represents BeOne at key meetings and conferences, etc., when appropriate. Oversee overall Haematology marketing budget ensuring appropriate spend and \ROI on all marketing activities Provide exceptional leadership, fostering an environment to drive high performance, engagement, accountability, empowerment, and behaviours fully consistent with BeOne's values and culture Fosters a leadership culture which attracts, develops and retains candidates, create effective internal communication and foster teamwork Drive business decisions whereby patient care is at the center of the business conduct. Ensure team compliance across all areas to maintain the highest standards of patients focused ethical conduct in line with our values Consistently ensure operating in accordance with BeOne's Standards of conduct and all applicable local laws and regulations Qualifications: University undergraduate degree in science or business A minimum of 10 years of pharmaceutical industry marketing or related experience UK marketplace launch experience required Specific knowledge and experience in the hematology market / knowledge in the field of lymphomas is highly desirable Demonstrated success in a small but fast growing, entrepreneurial commercial environment Highly skilled in influencing cross-functional teams, including interfacing with key internal and external stakeholders and with scientific and commercial teams. Excellent interpersonal, oral and written communication skills, including ability to synthesise data and deliver a clear overview of commercial strategy, opportunity and risks for the Executive Team. Significant project management experience Track-record of successful customer/HCP/KOL interactions Excellent communication and presentation skills, both in person and virtual Scientific + solution-oriented mindset and capability to move and execute in a rapidly changing, ambiguous environment Willingness to travel (25%) Education Required: University undergraduate degree in science or business as a minimum; At least 10 years of relevant industry experience Supervisory Responsibilities: Line management of one Associate Marketing Director, Haematology. Responsible for hiring, supervising and developing the team. Computer Skills: Standard Computer Skills required (MS Office) Other Qualifications: Fluency in both verbal and written English Travel: Approximately 25% of timeGlobal CompetenciesWhen we exhibit our values of Patients First, Driving Excellence, Bold Ingenuity, and Collaborative Spirit, through our twelve global competencies below, we help get more affordable medicines to more patients around the world. Fosters Teamwork Provides and Solicits Honest and Actionable Feedback Self-Awareness Acts Inclusively Demonstrates Initiative Entrepreneurial Mindset Continuous Learning Embraces Change Results-Oriented Analytical Thinking/Data Analysis Financial Excellence Communicates with ClarityWe are proud to be an equal opportunity employer. BeOne does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
Professional Services Consultant - UK
Traackr
Traackr is a global SaaS technology company providing a data driven influencer marketing platform that marketers use to optimize investments, streamline campaigns, and scale programs. Our customers range from some of the world's largest companies in the beauty and personal care space to digitally native indie brands, which have all made influencer management and engagement a critical practice of their marketing and advertising programs. We are a remote first company, and for the folks that like to meet in person, we have offices in San Francisco, New York, Boston, Paris, and London. We operate on a culture of mutual respect, with core value pillars including: Trust. We earn the trust of our team, customers, creators, and partners through transparency, predictability, and integrity. Diversity. Bringing diverse perspectives to the table results in stronger outcomes. All are welcome. Value. Through our words and actions, we strive to create tangible value for our customers and peers. We only succeed when our community succeeds. Ownership. We lead with action. We take pride in solving the hardest challenges and feel accountable for our commitments. Mutual success. We share goals with each other and with our clients. Alignment, collaboration, and empathy are the cornerstones of our success. This position is 100% remote, with the understanding that occasional in person attendance may be required for trainings, meetings, and team gatherings, as determined by your manager. Traackr is seeking a PS Consultant to join our Professional Services Team. Over the last few years, Traackr has organically developed its professional services offering to support the business's growth. The PS team now includes a mix of data analysts, who bring strong analytical and technical expertise, and consultants, who bring business expertise and client facing experience. Together, they are responsible for executing and delivering high value projects to Customers. The Professional Services Consultant reports to the Professional Services Director. The core objectives of Traackr's Professional Services team are: Act as a strategic advisor to Traackr Enterprise customers to help them optimize their influencer programs. Lead with data to develop market insights and best practices that contribute to Traackr's business growth and position as a thought leader within the space. Consult with our customers to develop new offerings to help them maximize the success of their influencer initiatives that can become part of our future product developments. The Senior PS Consultant will be responsible for delivering and expanding our professional services activities among local and international Customers. This will include driving sales opportunities in collaboration with internal teams, managing project delivery, and interacting with third party partners when required. Responsibilities Contribute to the design and execution of service projects that align with customers' objectives and strategic goals, delivering impactful solutions tailored to their needs. Act as a trusted advisor to global enterprise customers, ensuring their influencer marketing programs are successful and that they maximize the value from Traackr's platform and services. Collaborate with Sales and Customer Success teams to identify new service opportunities and win strategic projects, fostering long term client relationships. Lead and deliver high quality services projects, ensuring they meet customer expectations, address business needs, and demonstrate Traackr's value proposition. Leverage internal resources, including the Customer Success and Data teams, to deliver comprehensive and successful service engagements. Communicate key insights and feedback to the Product team, ensuring customer success stories and service innovations are considered for future product roadmap enhancements. Publish and present thought leadership content on influencer marketing trends and insights, contributing to Traackr's industry presence through blog posts, case studies, and presentations at key industry events. Analyze customer and market data to uncover trends, insights, and patterns that drive strategic influencer marketing decisions for global brands. Assist in developing research initiatives, including surveys, focus groups, and competitive intelligence studies to support product development, marketing, and sales strategies. Ensure the regular documentation and reporting of project outcomes and customer insights, contributing to the ongoing development and optimization of service delivery processes. Qualifications 7+ years of professional experience, ideally in a consulting or strategic services role with global enterprise clients. Undergraduate or graduate degree in Business, Marketing, Communications, or a related field. Experience working with marketing organizations of global brands, with a strong understanding of digital marketing, influencer marketing, and social media. Proven track record of delivering strategic consulting services, including presenting insights and recommendations to senior level audiences. Ability to lead strategic conversations with customers, providing expert advice on how to optimize their marketing programs using data driven insights. Expertise in digital marketing technologies and measurement practices, particularly within the influencer marketing and social media space. Excellent written and verbal communication skills, with the ability to present complex information clearly to both technical and non technical stakeholders. Strong data storytelling skills, with the ability to interpret and present insights from large data sets that support business decision making. Project management skills, with the ability to handle multiple priorities, meet tight deadlines, and execute on strategic projects. Experience working in an international environment, comfortable collaborating across multiple time zones. Agency or consulting experience working with marketing organizations of global brands is a plus. Ability to thrive in a fast paced, dynamic environment, demonstrating leadership and adaptability when managing multiple projects and teams. £60,000 - £80,000 a year Benefits Competitive Salary Remote Work Options with Hybrid Flexibility and Home Office Set Up Stipend Co working Office Subscription for Collaborative Spaces Health, Dental, and Life Insurance Coverage Open Vacation Policy and Flexible Holiday Schedule to Suit Your Needs Paid Parental Leave to Support Quality Time with Your Loved Ones Career Development, including Internal and External Training Opportunities Traackr employs individuals in multiple US states and countries. We use market benchmark data and geographic zones to determine our salary ranges. Your zone's specific pay range is dependent on your home location. We encourage you to discuss your zone specific pay range with your Traackr recruiter for more details. Benefit programs vary by country/state of residency, are subject to eligibility requirements, and may be modified from time to time. Ask for more details about the benefits in your specific region. Traackr is an Equal Employment Opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other legally protected characteristics. All your information will be kept confidential in accordance with EEO guidelines. Unsolicited resumes Traackr does not accept unsolicited resumes/CVs from headhunters or recruiting agencies sent directly to Traackr employees or through our website. Traackr will not pay any fees to any third party agency or company unless there is a signed agreement with Traackr. Privacy Traackr, Inc. has published a Privacy Notice, including CCAP for California and GDPR policies for its UK and European Union subsidiaries, accessible at All questions, comments, and requests regarding data processing at Traackr should be addressed to .
Apr 03, 2026
Full time
Traackr is a global SaaS technology company providing a data driven influencer marketing platform that marketers use to optimize investments, streamline campaigns, and scale programs. Our customers range from some of the world's largest companies in the beauty and personal care space to digitally native indie brands, which have all made influencer management and engagement a critical practice of their marketing and advertising programs. We are a remote first company, and for the folks that like to meet in person, we have offices in San Francisco, New York, Boston, Paris, and London. We operate on a culture of mutual respect, with core value pillars including: Trust. We earn the trust of our team, customers, creators, and partners through transparency, predictability, and integrity. Diversity. Bringing diverse perspectives to the table results in stronger outcomes. All are welcome. Value. Through our words and actions, we strive to create tangible value for our customers and peers. We only succeed when our community succeeds. Ownership. We lead with action. We take pride in solving the hardest challenges and feel accountable for our commitments. Mutual success. We share goals with each other and with our clients. Alignment, collaboration, and empathy are the cornerstones of our success. This position is 100% remote, with the understanding that occasional in person attendance may be required for trainings, meetings, and team gatherings, as determined by your manager. Traackr is seeking a PS Consultant to join our Professional Services Team. Over the last few years, Traackr has organically developed its professional services offering to support the business's growth. The PS team now includes a mix of data analysts, who bring strong analytical and technical expertise, and consultants, who bring business expertise and client facing experience. Together, they are responsible for executing and delivering high value projects to Customers. The Professional Services Consultant reports to the Professional Services Director. The core objectives of Traackr's Professional Services team are: Act as a strategic advisor to Traackr Enterprise customers to help them optimize their influencer programs. Lead with data to develop market insights and best practices that contribute to Traackr's business growth and position as a thought leader within the space. Consult with our customers to develop new offerings to help them maximize the success of their influencer initiatives that can become part of our future product developments. The Senior PS Consultant will be responsible for delivering and expanding our professional services activities among local and international Customers. This will include driving sales opportunities in collaboration with internal teams, managing project delivery, and interacting with third party partners when required. Responsibilities Contribute to the design and execution of service projects that align with customers' objectives and strategic goals, delivering impactful solutions tailored to their needs. Act as a trusted advisor to global enterprise customers, ensuring their influencer marketing programs are successful and that they maximize the value from Traackr's platform and services. Collaborate with Sales and Customer Success teams to identify new service opportunities and win strategic projects, fostering long term client relationships. Lead and deliver high quality services projects, ensuring they meet customer expectations, address business needs, and demonstrate Traackr's value proposition. Leverage internal resources, including the Customer Success and Data teams, to deliver comprehensive and successful service engagements. Communicate key insights and feedback to the Product team, ensuring customer success stories and service innovations are considered for future product roadmap enhancements. Publish and present thought leadership content on influencer marketing trends and insights, contributing to Traackr's industry presence through blog posts, case studies, and presentations at key industry events. Analyze customer and market data to uncover trends, insights, and patterns that drive strategic influencer marketing decisions for global brands. Assist in developing research initiatives, including surveys, focus groups, and competitive intelligence studies to support product development, marketing, and sales strategies. Ensure the regular documentation and reporting of project outcomes and customer insights, contributing to the ongoing development and optimization of service delivery processes. Qualifications 7+ years of professional experience, ideally in a consulting or strategic services role with global enterprise clients. Undergraduate or graduate degree in Business, Marketing, Communications, or a related field. Experience working with marketing organizations of global brands, with a strong understanding of digital marketing, influencer marketing, and social media. Proven track record of delivering strategic consulting services, including presenting insights and recommendations to senior level audiences. Ability to lead strategic conversations with customers, providing expert advice on how to optimize their marketing programs using data driven insights. Expertise in digital marketing technologies and measurement practices, particularly within the influencer marketing and social media space. Excellent written and verbal communication skills, with the ability to present complex information clearly to both technical and non technical stakeholders. Strong data storytelling skills, with the ability to interpret and present insights from large data sets that support business decision making. Project management skills, with the ability to handle multiple priorities, meet tight deadlines, and execute on strategic projects. Experience working in an international environment, comfortable collaborating across multiple time zones. Agency or consulting experience working with marketing organizations of global brands is a plus. Ability to thrive in a fast paced, dynamic environment, demonstrating leadership and adaptability when managing multiple projects and teams. £60,000 - £80,000 a year Benefits Competitive Salary Remote Work Options with Hybrid Flexibility and Home Office Set Up Stipend Co working Office Subscription for Collaborative Spaces Health, Dental, and Life Insurance Coverage Open Vacation Policy and Flexible Holiday Schedule to Suit Your Needs Paid Parental Leave to Support Quality Time with Your Loved Ones Career Development, including Internal and External Training Opportunities Traackr employs individuals in multiple US states and countries. We use market benchmark data and geographic zones to determine our salary ranges. Your zone's specific pay range is dependent on your home location. We encourage you to discuss your zone specific pay range with your Traackr recruiter for more details. Benefit programs vary by country/state of residency, are subject to eligibility requirements, and may be modified from time to time. Ask for more details about the benefits in your specific region. Traackr is an Equal Employment Opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other legally protected characteristics. All your information will be kept confidential in accordance with EEO guidelines. Unsolicited resumes Traackr does not accept unsolicited resumes/CVs from headhunters or recruiting agencies sent directly to Traackr employees or through our website. Traackr will not pay any fees to any third party agency or company unless there is a signed agreement with Traackr. Privacy Traackr, Inc. has published a Privacy Notice, including CCAP for California and GDPR policies for its UK and European Union subsidiaries, accessible at All questions, comments, and requests regarding data processing at Traackr should be addressed to .
Senior Legal Director
Planet Paymet
Senior Legal Director page is loaded Senior Legal Directorremote type: Hybridlocations: London office - UKtime type: Full timeposted on: Posted Todayjob requisition id: JR11124Planet is a leading technology company transforming payments by putting customer experience first. We offer integrated solutions that include payment processing, VAT refunds, dynamic currency conversion, and management services for merchants in the Retail and Hospitality sectors worldwide.In recent years, we have experienced significant growth, expanding our services and global presence.With strong private equity investors, Advent International and Eurazeo, we have the financial capital and expertise to grow our capabilities and reach through acquisitions.Our mission is to create a world of connected commerce where payments are simple, secure, and seamless, enabling our partners to deliver exceptional experiences to their customers. Role Overview: Planet is seeking an experienced legal counsel with a strong commercial background within FinTech, financial services and/or software sectors. Reporting directly to the Deputy General Counsel, the successful candidate will join a team of lawyers that provide practical, solutions-oriented advice to deliver on Planet's strategic, business, and financial goals whilst meeting its regulatory, statutory, and legislative obligations. What you will do: We are seeking a highly motivated individual to join our growing legal team. Planet is a PE-backed, high-growth business which is expanding organically, geographically and by acquisition. This is an excellent opportunity to leverage your commercial expertise on contractual matters across multiple jurisdictions, develop leadership skills, and play a key role in Planet's rapid growth. Act as the lead commercial lawyer for Planet, as a member of the Legal, Risk and Compliance (LRC) team. Draft, review and negotiate a variety of commercial agreements including those involving the provision of acquiring, gateway, terminal and other value-added payment, tax refund and integrated software services. Review and support responses to business proposals/tenders/RFPs. Produce and/or maintain various standard agreements. Develop playbooks and standard contractual provisions to further and enhance the speed, efficiency, and effectiveness of commercial agreements. Coordinate team-wide initiatives, develop best practices and mentor more junior members of the team. Advise and deliver on special, growth projects including new product developments and geographical expansions, taking into consideration their legal and regulatory impact. Support M&A activity inclusive of performing due diligence on target companies, evaluating risks and opportunities of the target from a legal and regulatory perspective, and integrating the target into the commercial and legal operations into Planet's Legal, Risk & Compliance organization. Remain well versed on regulatory matters that relate and/or arise out of the payment and software products and services offered by Planet such as PSD2+, payment services regulations in the UK, France and broader EEA, AML/CT regulations, GDPR, tax refund regimes, and retail financial services. Keep fully conversant with the new and emerging product lines developed by Planet and with the wider payments and software innovation ecosystem. Identify, communicate, and ensure all legal risks are within appetite. If necessary, escalate legal risks together with appropriate recommendations and mitigations. Who you are: We are looking for someone that is passionate about commercial matters and contract negotiations, and thrives helping sales teams achieve their goals. 8-10 years PQE of industry experience in an in-house legal department and/or leading law firm. Lawyers qualified in common-law jurisdictions are preferred for this role, although candidates with the right experience and skillset will be considered. Experience in relation to (as many of the following as possible): direct acquiring; indirect acquiring with sponsoring banks, payment processing, gateway services, and multi-currency pricing solutions for a payment services provider (or equivalent), FinTech, e-money institution and/or financial institution; property management software. A passion for simplification and efficiency/process improvement. Ability to thrive in a fast-paced environment, tackle ad hoc projects as they arise/are assigned, successfully manage multiple deadlines and have a flexible approach. Demonstrate a keen, working understanding of the legal issues affecting the payments industry, including AML/CTF, data protection/security, safeguarding, funds flows, and transactional reporting to regulators. A business-first mind-set with a drive to find solutions that allow business and market share growth in a prudent and long-term-oriented approach. Be proficient in English, our main working language. Additional languages including French, and German, in particular, are a plus. Why Planet : Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need.Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you - Apply now .At Planet, we embrace a hybrid work model, with three days a week in the office.Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully. (blob:)0:00 / 1:26 Company Background Planet provides integrated software, payment and technology solutions for its customers in the Hospitality and Retail sectors and worldwide via a network of global Financial Services Partners.Founded over 35 years ago, we have evolved our services, delivering an innovative digital commerce platform that puts customer experience first.With headquarters in London and around 3,000 expert employees located across six continents we serve customers in over 120 markets.
Apr 03, 2026
Full time
Senior Legal Director page is loaded Senior Legal Directorremote type: Hybridlocations: London office - UKtime type: Full timeposted on: Posted Todayjob requisition id: JR11124Planet is a leading technology company transforming payments by putting customer experience first. We offer integrated solutions that include payment processing, VAT refunds, dynamic currency conversion, and management services for merchants in the Retail and Hospitality sectors worldwide.In recent years, we have experienced significant growth, expanding our services and global presence.With strong private equity investors, Advent International and Eurazeo, we have the financial capital and expertise to grow our capabilities and reach through acquisitions.Our mission is to create a world of connected commerce where payments are simple, secure, and seamless, enabling our partners to deliver exceptional experiences to their customers. Role Overview: Planet is seeking an experienced legal counsel with a strong commercial background within FinTech, financial services and/or software sectors. Reporting directly to the Deputy General Counsel, the successful candidate will join a team of lawyers that provide practical, solutions-oriented advice to deliver on Planet's strategic, business, and financial goals whilst meeting its regulatory, statutory, and legislative obligations. What you will do: We are seeking a highly motivated individual to join our growing legal team. Planet is a PE-backed, high-growth business which is expanding organically, geographically and by acquisition. This is an excellent opportunity to leverage your commercial expertise on contractual matters across multiple jurisdictions, develop leadership skills, and play a key role in Planet's rapid growth. Act as the lead commercial lawyer for Planet, as a member of the Legal, Risk and Compliance (LRC) team. Draft, review and negotiate a variety of commercial agreements including those involving the provision of acquiring, gateway, terminal and other value-added payment, tax refund and integrated software services. Review and support responses to business proposals/tenders/RFPs. Produce and/or maintain various standard agreements. Develop playbooks and standard contractual provisions to further and enhance the speed, efficiency, and effectiveness of commercial agreements. Coordinate team-wide initiatives, develop best practices and mentor more junior members of the team. Advise and deliver on special, growth projects including new product developments and geographical expansions, taking into consideration their legal and regulatory impact. Support M&A activity inclusive of performing due diligence on target companies, evaluating risks and opportunities of the target from a legal and regulatory perspective, and integrating the target into the commercial and legal operations into Planet's Legal, Risk & Compliance organization. Remain well versed on regulatory matters that relate and/or arise out of the payment and software products and services offered by Planet such as PSD2+, payment services regulations in the UK, France and broader EEA, AML/CT regulations, GDPR, tax refund regimes, and retail financial services. Keep fully conversant with the new and emerging product lines developed by Planet and with the wider payments and software innovation ecosystem. Identify, communicate, and ensure all legal risks are within appetite. If necessary, escalate legal risks together with appropriate recommendations and mitigations. Who you are: We are looking for someone that is passionate about commercial matters and contract negotiations, and thrives helping sales teams achieve their goals. 8-10 years PQE of industry experience in an in-house legal department and/or leading law firm. Lawyers qualified in common-law jurisdictions are preferred for this role, although candidates with the right experience and skillset will be considered. Experience in relation to (as many of the following as possible): direct acquiring; indirect acquiring with sponsoring banks, payment processing, gateway services, and multi-currency pricing solutions for a payment services provider (or equivalent), FinTech, e-money institution and/or financial institution; property management software. A passion for simplification and efficiency/process improvement. Ability to thrive in a fast-paced environment, tackle ad hoc projects as they arise/are assigned, successfully manage multiple deadlines and have a flexible approach. Demonstrate a keen, working understanding of the legal issues affecting the payments industry, including AML/CTF, data protection/security, safeguarding, funds flows, and transactional reporting to regulators. A business-first mind-set with a drive to find solutions that allow business and market share growth in a prudent and long-term-oriented approach. Be proficient in English, our main working language. Additional languages including French, and German, in particular, are a plus. Why Planet : Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need.Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you - Apply now .At Planet, we embrace a hybrid work model, with three days a week in the office.Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully. (blob:)0:00 / 1:26 Company Background Planet provides integrated software, payment and technology solutions for its customers in the Hospitality and Retail sectors and worldwide via a network of global Financial Services Partners.Founded over 35 years ago, we have evolved our services, delivering an innovative digital commerce platform that puts customer experience first.With headquarters in London and around 3,000 expert employees located across six continents we serve customers in over 120 markets.
Head of Professional Services
Valsoft Corp
Head of Professional Services is a key position within the organization, serving as a player-coach who leads and develops the professional services team while also directly contributing to the execution of projects. They provide strategic and hands-on guidance in product configuration, implementation, delivery, and training across the project lifecycle, ensuring projects are delivered on time, within budget, and to a high standard of quality. Ideal candidate will have strong professional services experience and commercial acumen, will be motivated by ambitious growth targets and interest in building a best in class professional services business. About The Aviation Group Our Aviation group delivers mission-critical software solutions that empower airlines, airports, and aviation service providers to operate efficiently and safely. From maintenance planning and flight operations to compliance and resource management, our products enable customers to optimize performance, reduce costs, and ensure regulatory compliance. As part of a global network of specialized software companies, our aviation teams operate with entrepreneurial agility while benefiting from shared expertise, innovation, and best practices across the wider Valsoft group. About Valsoft Corp Established in Canada in 2015, Valsoft has grown to a global portfolio of 120+ companies, acquiring and developing vertical market software companies, enabling each business to deliver the best mission-critical solutions for customers in their respective industries. A key tenet of Valsoft's philosophy is to invest in well-established businesses and foster an entrepreneurial environment that moulds companies into leaders in their respective industries. Valsoft looks to buy, hold, and create value through long-term partnerships with existing management. Investment Approach Unlike private equity and venture capital firms, we are Entrepreneurs who Buy, Enhance and Grow Software Businesses. That's right; we don't sell businesses. We form a strategic alliance with existing management teams. We recognize the dedication and perseverance required to create a firm and place a premium on customers' and workers' well-being over short-term goals. Culture Valsoft is more than just a place to work; we're a team. We mean it when we say people are our greatest assets, so investing in them is our number one priority. We create an environment where our employees feel first-day-on-the-job excitement, day after day, creating a culture of high performers and collaboration. We Dream Big, Stay Humble, and Stay Hungry. Key responsibilities Lead the Professional Services team, optimizing utilization and project resources. Develop strategies to improve utilisation rates and align resources with demand, ensuring high productivity and client satisfaction. Develop project estimates, scopes of work, Statements of Work (SOW), proposal responses, change orders, consulting agreements, and other documents as necessary Oversee Professional Services, PMO, and Implementation teams. Set performance standards, enforce policies, and drive continuous improvement and compliance across teams to enhance service quality and adherence to regulatory requirements. Own the professional services targets, including monitoring and updating the pipeline, working close with sales, customer success and product teams to find new revenue opportunities Assess professional services team and implement best practices Conduct in-depth needs assessments to understand each client's unique business processes and requirements Create high-quality presentation assets and facilitate trainings for internal and external audiences across in-person and virtual formats Conduct online and in-person client trainings and fact-finding sessions Manage multiple implementation and migration projects simultaneously, maintaining clear communication and exceptional service standards 6+ years' proven experience in Project Management, Consulting, Professional Services or equivalent Ability to work in a fast-paced environment with new software updates regularly Self-starter mentality. Your instinct is to figure out what is next and move with or without explicit direction Highly organized and can prioritize when required to balance multiple clients and business needs Flexible, easily adaptable to change Excellent communication, presentation and training abilities, includingactive listening skills, to a wide variety of audiences Fluent in English, both written and verbal, is essential Experience and understanding of Aviation industry is preferred Legally authorized to work in the UK Strategic leadership role within a growing international aviation technology group Opportunity to shape next-generation aviation software solutions Global collaboration with top-tier technical and business teams Competitive benefits and growth-oriented environment Competitive base salary plus variable compensation aligned with performance. Hybrid or remote working flexibility
Apr 03, 2026
Full time
Head of Professional Services is a key position within the organization, serving as a player-coach who leads and develops the professional services team while also directly contributing to the execution of projects. They provide strategic and hands-on guidance in product configuration, implementation, delivery, and training across the project lifecycle, ensuring projects are delivered on time, within budget, and to a high standard of quality. Ideal candidate will have strong professional services experience and commercial acumen, will be motivated by ambitious growth targets and interest in building a best in class professional services business. About The Aviation Group Our Aviation group delivers mission-critical software solutions that empower airlines, airports, and aviation service providers to operate efficiently and safely. From maintenance planning and flight operations to compliance and resource management, our products enable customers to optimize performance, reduce costs, and ensure regulatory compliance. As part of a global network of specialized software companies, our aviation teams operate with entrepreneurial agility while benefiting from shared expertise, innovation, and best practices across the wider Valsoft group. About Valsoft Corp Established in Canada in 2015, Valsoft has grown to a global portfolio of 120+ companies, acquiring and developing vertical market software companies, enabling each business to deliver the best mission-critical solutions for customers in their respective industries. A key tenet of Valsoft's philosophy is to invest in well-established businesses and foster an entrepreneurial environment that moulds companies into leaders in their respective industries. Valsoft looks to buy, hold, and create value through long-term partnerships with existing management. Investment Approach Unlike private equity and venture capital firms, we are Entrepreneurs who Buy, Enhance and Grow Software Businesses. That's right; we don't sell businesses. We form a strategic alliance with existing management teams. We recognize the dedication and perseverance required to create a firm and place a premium on customers' and workers' well-being over short-term goals. Culture Valsoft is more than just a place to work; we're a team. We mean it when we say people are our greatest assets, so investing in them is our number one priority. We create an environment where our employees feel first-day-on-the-job excitement, day after day, creating a culture of high performers and collaboration. We Dream Big, Stay Humble, and Stay Hungry. Key responsibilities Lead the Professional Services team, optimizing utilization and project resources. Develop strategies to improve utilisation rates and align resources with demand, ensuring high productivity and client satisfaction. Develop project estimates, scopes of work, Statements of Work (SOW), proposal responses, change orders, consulting agreements, and other documents as necessary Oversee Professional Services, PMO, and Implementation teams. Set performance standards, enforce policies, and drive continuous improvement and compliance across teams to enhance service quality and adherence to regulatory requirements. Own the professional services targets, including monitoring and updating the pipeline, working close with sales, customer success and product teams to find new revenue opportunities Assess professional services team and implement best practices Conduct in-depth needs assessments to understand each client's unique business processes and requirements Create high-quality presentation assets and facilitate trainings for internal and external audiences across in-person and virtual formats Conduct online and in-person client trainings and fact-finding sessions Manage multiple implementation and migration projects simultaneously, maintaining clear communication and exceptional service standards 6+ years' proven experience in Project Management, Consulting, Professional Services or equivalent Ability to work in a fast-paced environment with new software updates regularly Self-starter mentality. Your instinct is to figure out what is next and move with or without explicit direction Highly organized and can prioritize when required to balance multiple clients and business needs Flexible, easily adaptable to change Excellent communication, presentation and training abilities, includingactive listening skills, to a wide variety of audiences Fluent in English, both written and verbal, is essential Experience and understanding of Aviation industry is preferred Legally authorized to work in the UK Strategic leadership role within a growing international aviation technology group Opportunity to shape next-generation aviation software solutions Global collaboration with top-tier technical and business teams Competitive benefits and growth-oriented environment Competitive base salary plus variable compensation aligned with performance. Hybrid or remote working flexibility
Change and Adoption Manager
Spirax-Sarco Engineering
Job Title: Change and Adoption Manager Location: United Kingdom Location Type: Remote Website: Group: Watson-Marlow Fluid Technology Solutions is part of SpiraxGroup, a FTSE100 and FTSE4Good multi-national industrial engineering Groupwith expertise in the control and management of steam, electric thermalsolutions, peristaltic pumping and associated fluid technologies. When you join us, you will be integrated into a cooperative and encouragingteam, participate in challenging yet critical work, and experience ongoinggrowth opportunities to help you achieve your full potential. Visit ourwebsite to learn more. Job Summary Lead the organisational change required to make Unity (WMFTS' ERP) become "how we run the business," and build a consistent, high performing change capability across other priority programmes. You will be accountable for adoption, behavioural change, role capability, and value realisation for the Unity deployment, while line managing and coaching a small team of change managers who support additional enterprise initiatives. This is a senior, visible role. You will lead through influence and credibility, not hierarchy; bring calm authority during cutover and stabilisation; and ensure OpCo leadership owns adoption, not just system go live. Key Responsibilities Unity ERP Change Leadership Own the change strategy and execution for Unity across 40+ OpCos. Drive business readiness, role clarity, training, and on the floor support through cutover and hypercare. Stand up and sustain a strong super user network and process owner community. Balance global standard processes with pragmatic local realities within agreed guardrails. Track adoption and behaviour change (not just training completion), closing gaps quickly. Lead the business in defining true value and benefits, then measure our success of these post deploy. Enterprise Change Leadership Build and lead a small centre of excellence for change, line manage other change managers assigned to non ERP programmes. Establish and maintain common standards, playbooks, and tooling (impact assessment, readiness criteria, comms and adoption KPIs). Run a portfolio level change heatmap and capacity view to sequence major changes sensibly and avoid overload. Executive Communication & Decision Framing Provide clear, concise sponsor packs on adoption risks, readiness, stakeholder sentiment, and residual change debt. Frame trade offs and recommendations; elevate design/scope items to TDA/EDA with crisp options and implications. Governance & Integration Operate within group ERP governance and the Unity programme cadence, integrated with PMO, data, training, testing, cutover, and hypercare. Ensure OpCo leaders commit to tangible adoption actions and hold themselves to account. Delivery Oversight (Change Workstream) Define and enforce entry/exit criteria for change activities (training readiness, cutover comms, hypercare support). Lead structured lessons learned between waves; improve the change playbook continuously. Benefits & Value Realisation Partner with Finance, Process Leads and business stakeholders to baseline value and benefits (OKR), define adoption indicators, and track early value signals (reduced workarounds, first time right data, cycle time improvements). Skills / Experience Significant experience leading business change at scale across multiple sites or countries (operations/manufacturing/supply chain exposure is ideal). Hands on leadership of ERP or major process transformation change, comfortable with role based training, cutover comms, hypercare, and post go live adoption. Proven ability to influence senior stakeholders (OpCo MDs, functional heads) without formal authority. Strong judgement: able to simplify complexity, set boundaries, and create calm under pressure. Disciplined approach to readiness, adoption metrics, and benefit tracking-beyond attendance and go live. Experience building a small change capability (coaching, standards, toolkits, QA). Excellent written and verbal communication; clear, concise executive materials. Comfortable with travel and on site presence during readiness, cutover, and hypercare. Formal change or PM certifications are desirable, though not essential for the right candidate; leadership, credibility, and ERP change experience are a must. Benefits At Watson-Marlow, we believe in taking care of our colleagues. We offer a generous benefits package, including: A competitive salary Flexible working arrangements A generous holiday allowance Three days' paid volunteering leaveAdditional support and benefits through our Everyone is Included Group Inclusion Plan Everyone is Included at Spirax Group We are passionate about creating inclusive and equitable working cultures where everyone can be themselves and achieve their full potential. For us, that means supportive teams and strong relationships where everyone's contribution is valued - across social and cultural backgrounds, ethnicities, ages, genders, gender identities, abilities, neurodiversity, sexual orientation, religious beliefs, and everything else that makes us human and unique. We want everyone to be able to make their difference here, so we will always consider requests for flexible working. We know that everyone needs some extra help from time to time too, so we have introduced a range of additional benefits through our Group Inclusion Commitments. These include: Gender-neutral parental leave 15 days of extra paid caregiver leave Paid time off and support for anyone experiencing pregnancy loss or domestic abuse Menopause-friendly workplace principles and more Learn more at We are also a Disability Confident Committed Employer. If you would like to apply using this scheme, please select this option in our application form. We are an equal opportunity employer committed to fostering an inclusive and diverse workplace. We encourage candidates from all backgrounds to apply. If you require accommodations during the application process, please let us know. Company Overview At Watson-Marlow Fluid Technology Solutions, part of Spirax Group, we are driven by innovation and are dedicated to creating an inclusive workplace where everyone is empowered to make a difference. As a world leader in manufacturing peristaltic pumps and associated fluid path technologies for the life sciences and process industries, we offer a wide range of products, including tubing, specialised filling systems and products for single-use applications. Our shared Purpose is to create sustainable value for all our stakeholders as we engineer a more efficient, safer and sustainable world. Our technologies play an essential role in critical industrial processes and industrial equipment across industries as diverse as Food & Beverage, Pharmaceutical & Biotechnology, Power Generation, Semiconductors and Healthcare. With customers in 116 countries, we provide the solutions that sit behind the production of many items used in daily life, from baked beans to mobile phones! Our inclusive culture and Values, unites us, guides our decisions and inspires us everywhere that we operate. We support our colleagues to make their difference for each other as well as customers, communities, suppliers, our planet and shareholders by creating a truly equitable working environment where everyone feels included.
Apr 02, 2026
Full time
Job Title: Change and Adoption Manager Location: United Kingdom Location Type: Remote Website: Group: Watson-Marlow Fluid Technology Solutions is part of SpiraxGroup, a FTSE100 and FTSE4Good multi-national industrial engineering Groupwith expertise in the control and management of steam, electric thermalsolutions, peristaltic pumping and associated fluid technologies. When you join us, you will be integrated into a cooperative and encouragingteam, participate in challenging yet critical work, and experience ongoinggrowth opportunities to help you achieve your full potential. Visit ourwebsite to learn more. Job Summary Lead the organisational change required to make Unity (WMFTS' ERP) become "how we run the business," and build a consistent, high performing change capability across other priority programmes. You will be accountable for adoption, behavioural change, role capability, and value realisation for the Unity deployment, while line managing and coaching a small team of change managers who support additional enterprise initiatives. This is a senior, visible role. You will lead through influence and credibility, not hierarchy; bring calm authority during cutover and stabilisation; and ensure OpCo leadership owns adoption, not just system go live. Key Responsibilities Unity ERP Change Leadership Own the change strategy and execution for Unity across 40+ OpCos. Drive business readiness, role clarity, training, and on the floor support through cutover and hypercare. Stand up and sustain a strong super user network and process owner community. Balance global standard processes with pragmatic local realities within agreed guardrails. Track adoption and behaviour change (not just training completion), closing gaps quickly. Lead the business in defining true value and benefits, then measure our success of these post deploy. Enterprise Change Leadership Build and lead a small centre of excellence for change, line manage other change managers assigned to non ERP programmes. Establish and maintain common standards, playbooks, and tooling (impact assessment, readiness criteria, comms and adoption KPIs). Run a portfolio level change heatmap and capacity view to sequence major changes sensibly and avoid overload. Executive Communication & Decision Framing Provide clear, concise sponsor packs on adoption risks, readiness, stakeholder sentiment, and residual change debt. Frame trade offs and recommendations; elevate design/scope items to TDA/EDA with crisp options and implications. Governance & Integration Operate within group ERP governance and the Unity programme cadence, integrated with PMO, data, training, testing, cutover, and hypercare. Ensure OpCo leaders commit to tangible adoption actions and hold themselves to account. Delivery Oversight (Change Workstream) Define and enforce entry/exit criteria for change activities (training readiness, cutover comms, hypercare support). Lead structured lessons learned between waves; improve the change playbook continuously. Benefits & Value Realisation Partner with Finance, Process Leads and business stakeholders to baseline value and benefits (OKR), define adoption indicators, and track early value signals (reduced workarounds, first time right data, cycle time improvements). Skills / Experience Significant experience leading business change at scale across multiple sites or countries (operations/manufacturing/supply chain exposure is ideal). Hands on leadership of ERP or major process transformation change, comfortable with role based training, cutover comms, hypercare, and post go live adoption. Proven ability to influence senior stakeholders (OpCo MDs, functional heads) without formal authority. Strong judgement: able to simplify complexity, set boundaries, and create calm under pressure. Disciplined approach to readiness, adoption metrics, and benefit tracking-beyond attendance and go live. Experience building a small change capability (coaching, standards, toolkits, QA). Excellent written and verbal communication; clear, concise executive materials. Comfortable with travel and on site presence during readiness, cutover, and hypercare. Formal change or PM certifications are desirable, though not essential for the right candidate; leadership, credibility, and ERP change experience are a must. Benefits At Watson-Marlow, we believe in taking care of our colleagues. We offer a generous benefits package, including: A competitive salary Flexible working arrangements A generous holiday allowance Three days' paid volunteering leaveAdditional support and benefits through our Everyone is Included Group Inclusion Plan Everyone is Included at Spirax Group We are passionate about creating inclusive and equitable working cultures where everyone can be themselves and achieve their full potential. For us, that means supportive teams and strong relationships where everyone's contribution is valued - across social and cultural backgrounds, ethnicities, ages, genders, gender identities, abilities, neurodiversity, sexual orientation, religious beliefs, and everything else that makes us human and unique. We want everyone to be able to make their difference here, so we will always consider requests for flexible working. We know that everyone needs some extra help from time to time too, so we have introduced a range of additional benefits through our Group Inclusion Commitments. These include: Gender-neutral parental leave 15 days of extra paid caregiver leave Paid time off and support for anyone experiencing pregnancy loss or domestic abuse Menopause-friendly workplace principles and more Learn more at We are also a Disability Confident Committed Employer. If you would like to apply using this scheme, please select this option in our application form. We are an equal opportunity employer committed to fostering an inclusive and diverse workplace. We encourage candidates from all backgrounds to apply. If you require accommodations during the application process, please let us know. Company Overview At Watson-Marlow Fluid Technology Solutions, part of Spirax Group, we are driven by innovation and are dedicated to creating an inclusive workplace where everyone is empowered to make a difference. As a world leader in manufacturing peristaltic pumps and associated fluid path technologies for the life sciences and process industries, we offer a wide range of products, including tubing, specialised filling systems and products for single-use applications. Our shared Purpose is to create sustainable value for all our stakeholders as we engineer a more efficient, safer and sustainable world. Our technologies play an essential role in critical industrial processes and industrial equipment across industries as diverse as Food & Beverage, Pharmaceutical & Biotechnology, Power Generation, Semiconductors and Healthcare. With customers in 116 countries, we provide the solutions that sit behind the production of many items used in daily life, from baked beans to mobile phones! Our inclusive culture and Values, unites us, guides our decisions and inspires us everywhere that we operate. We support our colleagues to make their difference for each other as well as customers, communities, suppliers, our planet and shareholders by creating a truly equitable working environment where everyone feels included.
Sr. Director Customer Success (UK Remote)
First Advantage West Bridgford, Nottinghamshire
We are seeking an individual located in the UK. This is a Remote work from home position, and individual is required to reside and be authorized to work in the United Kingdom. We are on the front line of recruitment, enabling organizations to hire smarter and onboard faster. At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage - our team members. Say hello to a rewarding career and come join a leading provider of mission critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. We are seeking a remote Sr. Director, Customer Success; Individual must be in United Kingdom. About First Advantage First Advantage (NASDAQ: FA) is a leading provider of global software and data in the HR technology industry. Enabled by proprietary technology and AI, First Advantage's platforms, data, and APIs power comprehensive employment background screening, identity solutions, and verification services. Headquartered in Atlanta, GA, we have an internationally distributed workforce of about 10,000 employees spanning 17 countries. With a strong emphasis on innovation, automation, and customer success, First Advantage empowers 80,000 organizations to modernize their hiring and onboarding processes on a global scale. What You'll Do: The Sr. Director of Customer Success responsible for the Finance Vertical leads a high performing organisation that drives value realisation, retention, and expansion across banks, insurance, payments, capital markets, and fintech customers. This executive owns the end to end post sales customer lifecycle-from onboarding through to renewal-ensuring operational excellence and measurable ROI aligned to finance specific priorities (e.g., risk & compliance, operational efficiency, customer experience, and data security). You will build the vertical strategy for a portfolio of complex enterprise accounts, partnering cross functionally with Sales, Operations, Product, Customer Care, and Marketing to deliver exceptional customer outcomes and sustainable revenue growth. Responsibilities: Strategy & Leadership Define and execute the finance-vertical CS strategy, segmented by sub vertical (banking, insurance, payments) and customer tier (strategic, enterprise, mid market). Build, scale, and mentor a diverse team of Customer Success Managers and Directors. Establish a value framework with finance relevant KPIs, outcome maps, and executive communications (QBRs). Own the renewal and net retention for your customer base (clear rules of engagement and forecast accountability). Customer Outcomes & Advocacy Ensure successful onboarding and time to value with robust project governance for complex, multi stakeholder programs. Drive QBR cadence with key stakeholders; communicate value tied to business cases and regulatory imperatives. Drive adoption, maturity, and expansion through structured success plans, territory maps and executive sponsorship programs. Build customer advocacy (references, case studies, advisory boards) aligned to the finance ecosystem. Cross Functional Partnerships Partner with Product on voice of customer, roadmap validation, beta programs, and finance grade features (security, reporting, controls). Partner with Implementation teams for onboarding, reduce time to value, and ensure high quality project delivery. Align with Sales teams on expansion strategies, whitespace analysis, commercial alignment, and account plans. Collaborate with Support and Engineering on incident management, major incident communications, and reliability narratives. Operational Excellence Design and operationalize a CS operating model: segmentation, coverage, health scoring, success planning, QBR templates, renewals forecast, and escalation paths. Own CS budget, capacity planning, hiring plan, and productivity benchmarks. What You May Need to be Successful: Bachelor's degree or equivalent work experience. MBA highly desired. 3+ years of related experience in Account Management. 2+ years of organizational leadership experience. 5+ years of experience managing accounts valued at over $500k (significant company experience managing complex, high value accounts). Ability to manage and lead during times of change and organizational transformation. Understanding how to work growth businesses in a competitive environment. Excellent tactical execution skills. Strong sense of process and the ability to innovate on process tools and conventions. Ability to craft detailed, well written communications and proposals. Maintain a high emphasis on teamwork, collaboration, and process innovation. Ability to influence others through strong verbal and written communication. Strategic mindset: self directed, organized, analytical, and have excellent problem analysis/problem solving skills. Ability to build relationships, communicate effectively throughout an organization, influence, negotiate, and establish mutually agreeable expectations. Diligent, resourceful, versatile, and able to multitask. Ability to travel at least 25% Preferred: Entrepreneurial style with proven ability to thrive in a dynamic, changing environment where a critical key to success is the ability to optimize and leverage limited resources. Why First Advantage is Your Next Big Career Move First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best in class user experiences, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Benefits Health & Wellbeing: Medical, Vision, Dental, Bike2Work Scheme, Employee Assistance Programme. Personal Financial Planning: Pension with employer contribution, Life Assurance and Financial and Legal Helpline. Personal & Family Leave: Holidays (PTO), Enhanced Maternity Leave, Sick Pay. Career Development: Mentoring Programme, SOAR Programme (Manager development), and Annual Performance Reviews. What Are You Waiting For? Apply Today! You have learned a little about us today - we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now! United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.
Apr 02, 2026
Full time
We are seeking an individual located in the UK. This is a Remote work from home position, and individual is required to reside and be authorized to work in the United Kingdom. We are on the front line of recruitment, enabling organizations to hire smarter and onboard faster. At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage - our team members. Say hello to a rewarding career and come join a leading provider of mission critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. We are seeking a remote Sr. Director, Customer Success; Individual must be in United Kingdom. About First Advantage First Advantage (NASDAQ: FA) is a leading provider of global software and data in the HR technology industry. Enabled by proprietary technology and AI, First Advantage's platforms, data, and APIs power comprehensive employment background screening, identity solutions, and verification services. Headquartered in Atlanta, GA, we have an internationally distributed workforce of about 10,000 employees spanning 17 countries. With a strong emphasis on innovation, automation, and customer success, First Advantage empowers 80,000 organizations to modernize their hiring and onboarding processes on a global scale. What You'll Do: The Sr. Director of Customer Success responsible for the Finance Vertical leads a high performing organisation that drives value realisation, retention, and expansion across banks, insurance, payments, capital markets, and fintech customers. This executive owns the end to end post sales customer lifecycle-from onboarding through to renewal-ensuring operational excellence and measurable ROI aligned to finance specific priorities (e.g., risk & compliance, operational efficiency, customer experience, and data security). You will build the vertical strategy for a portfolio of complex enterprise accounts, partnering cross functionally with Sales, Operations, Product, Customer Care, and Marketing to deliver exceptional customer outcomes and sustainable revenue growth. Responsibilities: Strategy & Leadership Define and execute the finance-vertical CS strategy, segmented by sub vertical (banking, insurance, payments) and customer tier (strategic, enterprise, mid market). Build, scale, and mentor a diverse team of Customer Success Managers and Directors. Establish a value framework with finance relevant KPIs, outcome maps, and executive communications (QBRs). Own the renewal and net retention for your customer base (clear rules of engagement and forecast accountability). Customer Outcomes & Advocacy Ensure successful onboarding and time to value with robust project governance for complex, multi stakeholder programs. Drive QBR cadence with key stakeholders; communicate value tied to business cases and regulatory imperatives. Drive adoption, maturity, and expansion through structured success plans, territory maps and executive sponsorship programs. Build customer advocacy (references, case studies, advisory boards) aligned to the finance ecosystem. Cross Functional Partnerships Partner with Product on voice of customer, roadmap validation, beta programs, and finance grade features (security, reporting, controls). Partner with Implementation teams for onboarding, reduce time to value, and ensure high quality project delivery. Align with Sales teams on expansion strategies, whitespace analysis, commercial alignment, and account plans. Collaborate with Support and Engineering on incident management, major incident communications, and reliability narratives. Operational Excellence Design and operationalize a CS operating model: segmentation, coverage, health scoring, success planning, QBR templates, renewals forecast, and escalation paths. Own CS budget, capacity planning, hiring plan, and productivity benchmarks. What You May Need to be Successful: Bachelor's degree or equivalent work experience. MBA highly desired. 3+ years of related experience in Account Management. 2+ years of organizational leadership experience. 5+ years of experience managing accounts valued at over $500k (significant company experience managing complex, high value accounts). Ability to manage and lead during times of change and organizational transformation. Understanding how to work growth businesses in a competitive environment. Excellent tactical execution skills. Strong sense of process and the ability to innovate on process tools and conventions. Ability to craft detailed, well written communications and proposals. Maintain a high emphasis on teamwork, collaboration, and process innovation. Ability to influence others through strong verbal and written communication. Strategic mindset: self directed, organized, analytical, and have excellent problem analysis/problem solving skills. Ability to build relationships, communicate effectively throughout an organization, influence, negotiate, and establish mutually agreeable expectations. Diligent, resourceful, versatile, and able to multitask. Ability to travel at least 25% Preferred: Entrepreneurial style with proven ability to thrive in a dynamic, changing environment where a critical key to success is the ability to optimize and leverage limited resources. Why First Advantage is Your Next Big Career Move First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best in class user experiences, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Benefits Health & Wellbeing: Medical, Vision, Dental, Bike2Work Scheme, Employee Assistance Programme. Personal Financial Planning: Pension with employer contribution, Life Assurance and Financial and Legal Helpline. Personal & Family Leave: Holidays (PTO), Enhanced Maternity Leave, Sick Pay. Career Development: Mentoring Programme, SOAR Programme (Manager development), and Annual Performance Reviews. What Are You Waiting For? Apply Today! You have learned a little about us today - we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now! United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.
Programme Manager
Cranfield University Cranfield, Bedfordshire
Organisation: Cranfield University Faculty or Department: Commercial Based at: Cranfield Campus, Cranfield, Bedfordshire Hours of work: 37 hours per week, normally worked Monday to Friday. Flexible working will be considered. Contract type: Fixed term contract Fixed Term Period: For 3 years Salary: Full time starting salary is normally in the range of £37,897 to £45,580 per annum, with potential progression up to £52,067 per annum Apply by: 12/04/2026 Role Description The Cranfield University Commercial Team welcomes applications for the Project Leadership Programme. We are seeking candidates with substantial Programme Management experience within and Executive or Higher Education environment, particularly those with a strong track record of working with public sector clients. About the Role The Programme contract requires the delivery of consistently high standards of customer service to programme delegates, our client and partners, alongside effective support for internal stakeholders (primarily Faculty members and Associates delivering the Programme). In this role, the successful candidate will provide efficient, accurate and proactive programme support to delegates on the Project Leadership Programme, while also promoting their wellbeing throughout their time at Cranfield. The successful candidate will work specifically on this contract, focused on providing a fully integrated, cost-effective and progressive service in support of the Project Leadership Programme (PLP), aligned to the SLAs set out in the contract. They will work aligned with the PLP Programme Director and delivery team to build and maintain relationships with the key client, whilst ensuring all events are delivered on time and to a high standard. About You With prior experience of working in service delivery roles, you will be able to demonstrate a track record of devising and delivering relevant, well-planned, engaging and innovative events. You will have significant and relevant work experience in client-facing roles and will also be able to demonstrate your ability to lead and manage a team. Fully conversant with Microsoft Word, Excel and PowerPoint, you will also be experienced in using large customer contact databases and working with web software. Professional and credible, with a passion for delivering excellent customer service, you will also be able to demonstrate that you are able to work with a high level of accuracy to deliver our programmes on time and to the standards required. A background in Higher Education would be an advantage. About Us As a specialist postgraduate university, Cranfield's world-class expertise, large-scale facilities and unrivalled industry partnerships are creating leaders in technology and management globally. Learn more about Cranfield and our unique impact here . Our Values and Commitments Our shared, stated values help to define who we are and underpin everything we do: Ambition; Impact; Respect; and Community. Find out more here . We aim to create and maintain a culture in which everyone can work and study together and realise their full potential. We are a Disability Confident Employer and proud members of the Stonewall Diversity Champions Programme. We are committed to actively exploring flexible working options for each role and have been ranked in the Top 30 family friendly employers in the UK by the charity Working Families . Find out more about our key commitments to Equality, Diversity and Inclusion and Flexible Working here . Working Arrangements Collaborating and connecting are integral to so much of what we do. Our Working Arrangements Framework provides many staff with the opportunity to flexibly combine on-site and remote working, where job roles allow, balancing the needs of our community of staff, students, clients and partners. How to apply For an informal discussion about this opportunity, please contact Louise Gardener, Acting Head of Business Operations, on (E): , or Krystle Coles, Apprenticeship Operations Manager, on (E): Please do not hesitate to contact us for further details on E: . Please quote reference number 5260. Closing date for receipt of applications: 12 April 2026
Apr 02, 2026
Full time
Organisation: Cranfield University Faculty or Department: Commercial Based at: Cranfield Campus, Cranfield, Bedfordshire Hours of work: 37 hours per week, normally worked Monday to Friday. Flexible working will be considered. Contract type: Fixed term contract Fixed Term Period: For 3 years Salary: Full time starting salary is normally in the range of £37,897 to £45,580 per annum, with potential progression up to £52,067 per annum Apply by: 12/04/2026 Role Description The Cranfield University Commercial Team welcomes applications for the Project Leadership Programme. We are seeking candidates with substantial Programme Management experience within and Executive or Higher Education environment, particularly those with a strong track record of working with public sector clients. About the Role The Programme contract requires the delivery of consistently high standards of customer service to programme delegates, our client and partners, alongside effective support for internal stakeholders (primarily Faculty members and Associates delivering the Programme). In this role, the successful candidate will provide efficient, accurate and proactive programme support to delegates on the Project Leadership Programme, while also promoting their wellbeing throughout their time at Cranfield. The successful candidate will work specifically on this contract, focused on providing a fully integrated, cost-effective and progressive service in support of the Project Leadership Programme (PLP), aligned to the SLAs set out in the contract. They will work aligned with the PLP Programme Director and delivery team to build and maintain relationships with the key client, whilst ensuring all events are delivered on time and to a high standard. About You With prior experience of working in service delivery roles, you will be able to demonstrate a track record of devising and delivering relevant, well-planned, engaging and innovative events. You will have significant and relevant work experience in client-facing roles and will also be able to demonstrate your ability to lead and manage a team. Fully conversant with Microsoft Word, Excel and PowerPoint, you will also be experienced in using large customer contact databases and working with web software. Professional and credible, with a passion for delivering excellent customer service, you will also be able to demonstrate that you are able to work with a high level of accuracy to deliver our programmes on time and to the standards required. A background in Higher Education would be an advantage. About Us As a specialist postgraduate university, Cranfield's world-class expertise, large-scale facilities and unrivalled industry partnerships are creating leaders in technology and management globally. Learn more about Cranfield and our unique impact here . Our Values and Commitments Our shared, stated values help to define who we are and underpin everything we do: Ambition; Impact; Respect; and Community. Find out more here . We aim to create and maintain a culture in which everyone can work and study together and realise their full potential. We are a Disability Confident Employer and proud members of the Stonewall Diversity Champions Programme. We are committed to actively exploring flexible working options for each role and have been ranked in the Top 30 family friendly employers in the UK by the charity Working Families . Find out more about our key commitments to Equality, Diversity and Inclusion and Flexible Working here . Working Arrangements Collaborating and connecting are integral to so much of what we do. Our Working Arrangements Framework provides many staff with the opportunity to flexibly combine on-site and remote working, where job roles allow, balancing the needs of our community of staff, students, clients and partners. How to apply For an informal discussion about this opportunity, please contact Louise Gardener, Acting Head of Business Operations, on (E): , or Krystle Coles, Apprenticeship Operations Manager, on (E): Please do not hesitate to contact us for further details on E: . Please quote reference number 5260. Closing date for receipt of applications: 12 April 2026
LexisNexis Risk Solutions
Lead Knowledge Lawyer - Corporate
LexisNexis Risk Solutions
. Head of UK Corporate Practice Area About our Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritises using the best model from today's top model creators for each individual legal use case. About the Role We are seeking a collaborative and strategic leader to shape and deliver the UK Corporate Practice Area strategy. This role is responsible for ensuring alignment with the wider Legal Content Strategy and delivering clear value for customers and the business.You will lead a team of professional support lawyers (PSLs), working closely with colleagues across Product, Sales, Go to Market and Marketing. By combining customer insight, data, and market awareness, you will help evolve high quality practical guidance content and support innovation across our legal products, including Lexis+ and Lexis+ Protégé.This role offers the opportunity to make a meaningful impact through leadership, partnership, and a strong focus on customer needs and inclusive ways of working. Responsibilities: Lead the development and delivery of practical guidance for UK Corporate law that is relevant, accessible, and customer focused. Ensure content meets high standards of quality, clarity, and usability, and is clearly differentiated in the market. Support, develop, and engage a diverse team, fostering an inclusive culture of collaboration and continuous improvement. Work cross functionally to support innovation, including the responsible use of AI and data to inform content and product development. Build strong relationships with customers to understand their needs and incorporate feedback into strategy and delivery. Partner with Sales and Marketing to support effective product positioning and go to market activity. Contribute to revenue growth and the wider success of connected legal products. Participate in cross practice initiatives and leadership groups to support shared goals. Requirements: Qualification and experience in UK corporate law, with the ability to apply legal knowledge in practical, user focused ways. Experience leading or mentoring others, with an inclusive and supportive leadership style. Ability to think strategically and communicate ideas clearly to a range of audiences. Confidence working with stakeholders across different teams and disciplines. Interest in legal technology, digital tools, and innovation in legal services. Commercial awareness and an interest in how legal content supports customer and business outcomes. Work in a way that works for you We promote a healthy work/life balance across the organization, with various flexible and remote working options available to employees. Working for you We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Generous holiday allowance with the option to buy additional days Health screening, eye care vouchers and private medical benefits Wellbeing programs Life assurance Access to a competitive contributory pension scheme Save As You Earn share option scheme Travel Season ticket loan Electric Vehicle Scheme Optional Dental Insurance Maternity, paternity and shared parental leave Employee Assistance Programme Access to emergency care for both the elderly and children RECARES days, giving you time to support the charities and causes that matter to you Access to employee resource groups with dedicated time to volunteer Access to extensive learning and development resources Access to employee discounts scheme via Perks at Work About the business LexisNexis Legal & Professional(R) provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis(R) and Nexis(R) services. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams . Please read our .We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: .
Apr 02, 2026
Full time
. Head of UK Corporate Practice Area About our Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritises using the best model from today's top model creators for each individual legal use case. About the Role We are seeking a collaborative and strategic leader to shape and deliver the UK Corporate Practice Area strategy. This role is responsible for ensuring alignment with the wider Legal Content Strategy and delivering clear value for customers and the business.You will lead a team of professional support lawyers (PSLs), working closely with colleagues across Product, Sales, Go to Market and Marketing. By combining customer insight, data, and market awareness, you will help evolve high quality practical guidance content and support innovation across our legal products, including Lexis+ and Lexis+ Protégé.This role offers the opportunity to make a meaningful impact through leadership, partnership, and a strong focus on customer needs and inclusive ways of working. Responsibilities: Lead the development and delivery of practical guidance for UK Corporate law that is relevant, accessible, and customer focused. Ensure content meets high standards of quality, clarity, and usability, and is clearly differentiated in the market. Support, develop, and engage a diverse team, fostering an inclusive culture of collaboration and continuous improvement. Work cross functionally to support innovation, including the responsible use of AI and data to inform content and product development. Build strong relationships with customers to understand their needs and incorporate feedback into strategy and delivery. Partner with Sales and Marketing to support effective product positioning and go to market activity. Contribute to revenue growth and the wider success of connected legal products. Participate in cross practice initiatives and leadership groups to support shared goals. Requirements: Qualification and experience in UK corporate law, with the ability to apply legal knowledge in practical, user focused ways. Experience leading or mentoring others, with an inclusive and supportive leadership style. Ability to think strategically and communicate ideas clearly to a range of audiences. Confidence working with stakeholders across different teams and disciplines. Interest in legal technology, digital tools, and innovation in legal services. Commercial awareness and an interest in how legal content supports customer and business outcomes. Work in a way that works for you We promote a healthy work/life balance across the organization, with various flexible and remote working options available to employees. Working for you We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Generous holiday allowance with the option to buy additional days Health screening, eye care vouchers and private medical benefits Wellbeing programs Life assurance Access to a competitive contributory pension scheme Save As You Earn share option scheme Travel Season ticket loan Electric Vehicle Scheme Optional Dental Insurance Maternity, paternity and shared parental leave Employee Assistance Programme Access to emergency care for both the elderly and children RECARES days, giving you time to support the charities and causes that matter to you Access to employee resource groups with dedicated time to volunteer Access to extensive learning and development resources Access to employee discounts scheme via Perks at Work About the business LexisNexis Legal & Professional(R) provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis(R) and Nexis(R) services. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams . Please read our .We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: .
Head of Health and Safety - Commercial and WFRE
Reckitt Benckiser LLC Slough, Berkshire
Select how often (in days) to receive an alert: Head of Health and Safety - Commercial and WFRE City: Slough We are Reckitt Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege. Supply Our supply chain is the backbone of our business. It's how we get our trusted products to people all over the world, safely and efficiently. And it's our talented and passionate teams that make this happen. If you're looking for a career in supply chain, there's no better place to be than Reckitt. We offer a variety of exciting opportunities in all areas of the supply chain, from planning and procurement to manufacturing and logistics. You could join our Global Supply Planning team to develop and implement our global supply strategy, or work with our Procurement Centre of Excellence team to negotiate and manage our supplier relationships. Our Manufacturing Excellence team help us improve the efficiency, quality and safety of our manufacturing operations, and our Logistics Excellence team develop new and innovative ways to distribute our products to customers. About the role The Head of Health & Safety - Commercial, Sales & Facilities (WFRE) will lead the consistent implementation and assurance of Reckitt's H&S standards across all commercial and sales functions globally. This role provides governance, oversight, and support to drive legal compliance, operational excellence, and a strong safety culture across the global workplace environment. Working as part of the Global Health and Safety Team, the role will partner closely with Global Workplace Facilities and Real Estate Team (WFRE), and Regional Commercial Leadership to ensure all Reckitt workplaces maintain robust compliance and risk management systems aligned with Reckitt's ambition to be a world-class H&S organisation. Scope of Responsibility Global Sites: All commercial offices, and leased office facilities worldwide. Key Interfaces: Global H&S Director, Global Facilities Director, Regional Head of H&S, Commercial Leaders and the relevant SVPs. Your responsibilities Maintain the global risk register for commercial sites. Identify and elevate "Sites of Focus" (SOF) globally based on H&S performance and risk exposure. Conduct "deep dives" (e.g. fire safety, ergonomics, asset management, workplace wellbeing, contractor safety, emergency response, and crisis management situations i.e. following an incident). Develop the risk profile for the role and implement programs accordingly. Commercial & Facilities Governance Partner with Global Workplace Facilities and Real Estate Management to ensure all Reckitt office facilities are compliant with local H&S and fire safety regulations. Oversee H&S assurance for all commercial and field based environments, including regional head offices, field-based teams, and leased spaces. Develop and maintain global H&S requirements for facilities management, including contractor control, building safety, accessibility, and security interfaces. Ensure workplace wellbeing, ergonomics and occupational health risks are effectively managed in all office and remote work settings. Business Partnering Serve as the primary H&S business partner to the Commercial Leaders and Facilities Leadership. Provide regional leadership teams with updates on global standards, audit outcomes, and improvement actions. Embed H&S considerations into facilities and real estate decision making (office moves, refurbishments, and capital projects). Audit & Assurance Lead the audit program for the defined areas of responsibility, including planning and execution for all commercial sites within scope. Deliver consistent governance through remote and virtual assurance methods where applicable. Update scorecards and dashboards for leadership visibility and continuous improvement. Incident Investigation & Learning Support serious incident investigations across all commercial sites and off site/field based colleagues within the Commercial structure. Promote a learning culture by driving consistent root cause analysis, learning reviews, and corrective action follow up. Communicate key learnings globally through commercial and facilities networks. Global Standards & Systems Contribute to the continual development of Reckitt's Global H&S Standards and ensure adoption across commercial and field based environments. Own data integrity for the global EHS reporting system related to facilities and commercial operations. Partner with Workplace Facilities and Real Estate teams to embed safety requirements into global FM contracts and governance frameworks. Coaching & Capability Building Mentor Commercial Leaders, FM leaders and those within the structure to build consistent competence in managing H&S in corporate environments. Support the development of Reckitt's H&S competency framework and ensure inclusion of commercial and facilities roles. External Engagement Represent Reckitt H&S externally with regulatory bodies, insurers, and industry groups (e.g., FM Global, IOSH, IFMA). Share global best practice and promote Reckitt's leadership in safety within commercial and facilities networks. The experience we're looking for Minimum Diploma in Occupational Health and Safety (e.g., NEBOSH or equivalent). Ability to travel (up to 50% of time) Proven experience leading H&S across complex environments in a global or international capacity. Proven experience managing EHS projects within FMCG, Engineering or industrial environments and knowledge of key risks including machinery guarding, workplace transport, working at height, confined spaces alongside Office and facilities based risks. Excellent communication, project management, and problem solving skills. Strong understanding of global H&S legislation, building safety and facilities management standards (e.g., ISO 45001, ISO 41001, NFPA, EN, OSHA and Workers compensation). Experience in auditing, governance and stakeholder engagement at senior levels. Strong data analysis, reporting and communication skills. Chartered H&S professional (or working towards). Multilingual or cross cultural communication skills advantageous. The skills for success Place your text here What we offer With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy. Equality We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
Apr 01, 2026
Full time
Select how often (in days) to receive an alert: Head of Health and Safety - Commercial and WFRE City: Slough We are Reckitt Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege. Supply Our supply chain is the backbone of our business. It's how we get our trusted products to people all over the world, safely and efficiently. And it's our talented and passionate teams that make this happen. If you're looking for a career in supply chain, there's no better place to be than Reckitt. We offer a variety of exciting opportunities in all areas of the supply chain, from planning and procurement to manufacturing and logistics. You could join our Global Supply Planning team to develop and implement our global supply strategy, or work with our Procurement Centre of Excellence team to negotiate and manage our supplier relationships. Our Manufacturing Excellence team help us improve the efficiency, quality and safety of our manufacturing operations, and our Logistics Excellence team develop new and innovative ways to distribute our products to customers. About the role The Head of Health & Safety - Commercial, Sales & Facilities (WFRE) will lead the consistent implementation and assurance of Reckitt's H&S standards across all commercial and sales functions globally. This role provides governance, oversight, and support to drive legal compliance, operational excellence, and a strong safety culture across the global workplace environment. Working as part of the Global Health and Safety Team, the role will partner closely with Global Workplace Facilities and Real Estate Team (WFRE), and Regional Commercial Leadership to ensure all Reckitt workplaces maintain robust compliance and risk management systems aligned with Reckitt's ambition to be a world-class H&S organisation. Scope of Responsibility Global Sites: All commercial offices, and leased office facilities worldwide. Key Interfaces: Global H&S Director, Global Facilities Director, Regional Head of H&S, Commercial Leaders and the relevant SVPs. Your responsibilities Maintain the global risk register for commercial sites. Identify and elevate "Sites of Focus" (SOF) globally based on H&S performance and risk exposure. Conduct "deep dives" (e.g. fire safety, ergonomics, asset management, workplace wellbeing, contractor safety, emergency response, and crisis management situations i.e. following an incident). Develop the risk profile for the role and implement programs accordingly. Commercial & Facilities Governance Partner with Global Workplace Facilities and Real Estate Management to ensure all Reckitt office facilities are compliant with local H&S and fire safety regulations. Oversee H&S assurance for all commercial and field based environments, including regional head offices, field-based teams, and leased spaces. Develop and maintain global H&S requirements for facilities management, including contractor control, building safety, accessibility, and security interfaces. Ensure workplace wellbeing, ergonomics and occupational health risks are effectively managed in all office and remote work settings. Business Partnering Serve as the primary H&S business partner to the Commercial Leaders and Facilities Leadership. Provide regional leadership teams with updates on global standards, audit outcomes, and improvement actions. Embed H&S considerations into facilities and real estate decision making (office moves, refurbishments, and capital projects). Audit & Assurance Lead the audit program for the defined areas of responsibility, including planning and execution for all commercial sites within scope. Deliver consistent governance through remote and virtual assurance methods where applicable. Update scorecards and dashboards for leadership visibility and continuous improvement. Incident Investigation & Learning Support serious incident investigations across all commercial sites and off site/field based colleagues within the Commercial structure. Promote a learning culture by driving consistent root cause analysis, learning reviews, and corrective action follow up. Communicate key learnings globally through commercial and facilities networks. Global Standards & Systems Contribute to the continual development of Reckitt's Global H&S Standards and ensure adoption across commercial and field based environments. Own data integrity for the global EHS reporting system related to facilities and commercial operations. Partner with Workplace Facilities and Real Estate teams to embed safety requirements into global FM contracts and governance frameworks. Coaching & Capability Building Mentor Commercial Leaders, FM leaders and those within the structure to build consistent competence in managing H&S in corporate environments. Support the development of Reckitt's H&S competency framework and ensure inclusion of commercial and facilities roles. External Engagement Represent Reckitt H&S externally with regulatory bodies, insurers, and industry groups (e.g., FM Global, IOSH, IFMA). Share global best practice and promote Reckitt's leadership in safety within commercial and facilities networks. The experience we're looking for Minimum Diploma in Occupational Health and Safety (e.g., NEBOSH or equivalent). Ability to travel (up to 50% of time) Proven experience leading H&S across complex environments in a global or international capacity. Proven experience managing EHS projects within FMCG, Engineering or industrial environments and knowledge of key risks including machinery guarding, workplace transport, working at height, confined spaces alongside Office and facilities based risks. Excellent communication, project management, and problem solving skills. Strong understanding of global H&S legislation, building safety and facilities management standards (e.g., ISO 45001, ISO 41001, NFPA, EN, OSHA and Workers compensation). Experience in auditing, governance and stakeholder engagement at senior levels. Strong data analysis, reporting and communication skills. Chartered H&S professional (or working towards). Multilingual or cross cultural communication skills advantageous. The skills for success Place your text here What we offer With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy. Equality We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
Head of Zoom Phone International
Zoom
What you can expect Zoom has earned recognition as an excellent workplace, receiving accolades for leadership, employee satisfaction, benefits, diversity, and more. Awards include Glassdoor's 2nd Best US Workplace and Best Large Company CEO in 2018. Our culture emphasizes happiness, transparency, and meaningful benefits for both employees and customers. We seek an experienced leader for the Zoom Phone - International role, bringing enthusiasm, drive, and proven sales success. This position focuses on collaborating with channel partners and customers to deliver tailored Zoom Phone solutions that align with their needs. About the Team The Zoom sales team drives success by delivering innovative communication solutions to clients globally. They focus on partnerships and client-centric strategies across various industries. Their efforts expand Zoom's global reach and help businesses maximise virtual collaboration potential. Responsibilities Leading a team of Zoom Phone Specialists (EMEA, APAC) to achieve quarterly quotas Developing a thorough understanding of key product differentiators, sales methodologies and processes Being an innovator that will help our global company discover new ways to sell our service and drive new business initiatives Developing a sales strategy for the assigned territories that will identify and target prospective customers Preparing and presenting sales presentations to Executive and C-level prospective clients Managing the sales pipeline from first contact through the successful implementation of our solution Communicating regularly and effectively with Sales Operations, providing accurate and timely sales forecasts, and maintaining accurate and current records in the automation system Driving team growth through effective and strategic hiring, and promoting development and fostering growth opportunities for direct reports consistently What we're looking for Possess 2-3 years of experience leading a direct team or overseeing a sales overlay team Possess 5 to 8 years of experience as an Account Executive within a technology-focused organisation, with direct Cloud PBX Product selling experience Demonstrate expertise in closing sales, ensuring client satisfaction, and collaborating effectively within a team environment Manage channel partner relationships effectively, demonstrating expertise in closing agreements and collaborating directly with clients to achieve business objectives Demonstrate expertise in delivering presentations and web demonstrations while following and implementing a structured sales process effectively Demonstrate expertise in effectively managing a multi-channel pipeline and forecasting using with precision and accuracy Possess exceptional verbal abilities with consultative professional business expertise. Demonstrate attention to detail, maintain organisation, uphold ethics, take responsibility, and exhibit motivation independently Hold a BA/BS or possess equivalent professional experience Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. Benefits As part of our award winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work life balance; and contribute to their community in meaningful ways. Click Learn for more information. About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We're problem solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth focused environment. Our Commitment At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non accommodation related requests, such as application follow ups or technical issues, will not be addressed.
Apr 01, 2026
Full time
What you can expect Zoom has earned recognition as an excellent workplace, receiving accolades for leadership, employee satisfaction, benefits, diversity, and more. Awards include Glassdoor's 2nd Best US Workplace and Best Large Company CEO in 2018. Our culture emphasizes happiness, transparency, and meaningful benefits for both employees and customers. We seek an experienced leader for the Zoom Phone - International role, bringing enthusiasm, drive, and proven sales success. This position focuses on collaborating with channel partners and customers to deliver tailored Zoom Phone solutions that align with their needs. About the Team The Zoom sales team drives success by delivering innovative communication solutions to clients globally. They focus on partnerships and client-centric strategies across various industries. Their efforts expand Zoom's global reach and help businesses maximise virtual collaboration potential. Responsibilities Leading a team of Zoom Phone Specialists (EMEA, APAC) to achieve quarterly quotas Developing a thorough understanding of key product differentiators, sales methodologies and processes Being an innovator that will help our global company discover new ways to sell our service and drive new business initiatives Developing a sales strategy for the assigned territories that will identify and target prospective customers Preparing and presenting sales presentations to Executive and C-level prospective clients Managing the sales pipeline from first contact through the successful implementation of our solution Communicating regularly and effectively with Sales Operations, providing accurate and timely sales forecasts, and maintaining accurate and current records in the automation system Driving team growth through effective and strategic hiring, and promoting development and fostering growth opportunities for direct reports consistently What we're looking for Possess 2-3 years of experience leading a direct team or overseeing a sales overlay team Possess 5 to 8 years of experience as an Account Executive within a technology-focused organisation, with direct Cloud PBX Product selling experience Demonstrate expertise in closing sales, ensuring client satisfaction, and collaborating effectively within a team environment Manage channel partner relationships effectively, demonstrating expertise in closing agreements and collaborating directly with clients to achieve business objectives Demonstrate expertise in delivering presentations and web demonstrations while following and implementing a structured sales process effectively Demonstrate expertise in effectively managing a multi-channel pipeline and forecasting using with precision and accuracy Possess exceptional verbal abilities with consultative professional business expertise. Demonstrate attention to detail, maintain organisation, uphold ethics, take responsibility, and exhibit motivation independently Hold a BA/BS or possess equivalent professional experience Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. Benefits As part of our award winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work life balance; and contribute to their community in meaningful ways. Click Learn for more information. About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We're problem solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth focused environment. Our Commitment At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non accommodation related requests, such as application follow ups or technical issues, will not be addressed.

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