Location: UK - Hatfield, UK - London, UK - Reading Job-ID: 217457 Contract type: Standard Business Unit: Others Senior Business Manager - Technology Sourcing Europe Senior Business Manager - Technology Sourcing Europe Location: UK (Hatfield, London, Reading) Travel: Regular UK & European travel Life on the team Join a fast paced, high impact team at the heart of Computacenter's European technology sourcing business. You'll work closely with the Portfolio and Strategy Director and collaborate with the Director, TS Europe and other senior leaders across the business, acting as a strategic partner and trusted advisor. This is an environment where collaboration, curiosity and proactive problem solving are valued, and where your work will directly influence strategic outcomes and employee engagement across Europe. What you'll do Act as an integrator across leadership teams to align priorities and drive forward the TS strategy. Support the alignment of European and North American TS businesses and embed the Group Operating Model. Lead cross functional initiatives and change projects. Own governance and progress reporting for TS Europe relating to organisational priorties and three-year plan. Partner with Finance and HR on workforce planning, financial reporting and performance insights. Enable strong engagement with Country Unit Sales teams through timely, relevant information sharing. Produce high quality presentations and briefings for internal, external and partner events. Lead a small communications team in planning and executing impactful internal communication across the TS Europe organisation. Develop and sustain leadership engagement and visibility through engaging communications content and events. Ensure effective leadership team meetings with clear agendas, action tracking and collaborative opportunities. Support additional tasks requested by TS Europe and GTS leadership. What you'll need Essential: Extensive experience in strategy, general management or operations, ideally in IT or B2B. Strong organisational skills and credibility working with senior stakeholders. Excellent communication skills and the ability to craft compelling executive level presentations. High proficiency with Microsoft Office and core productivity tools. Strategic, analytical thinker with a hands on approach to execution. Ability to manage multiple priorities with resilience and structure. Sound judgement and a proactive approach to identifying opportunities and adding value. High integrity and confidence handling sensitive information. Fluent English. Desirable: Experience as a Business Manager, Chief of Staff or similar role. Project management qualifications (e.g. PRINCE2, Agile). Experience in global or multinational environments. Background in strategy or consulting. Familiarity with Salesforce or Generative AI tools. Experience in financial / performance management or internal communications. French or German language skills. Postgraduate qualification such as an MBA or Master's degree. About us We are a leading independent technology and services provider, trusted by large corporate and public sector organisations. We are a responsible business that believes in winning together for our people and our planet. We help our customers to source, transform and manage their technology infrastructure to deliver digital transformation, enabling people and their business. Our business may be about technology, but first of all it's about people With over 20,000 people across 22 countries, we are proud of our inclusive culture - where everyone can thrive, feel valued, and truly belong. As an equal opportunities employer, we're committed to ensuring fair and equal access to opportunities for all. Your application will be considered on its merits, regardless of your age, disability, ethnicity, gender identity, or any other characteristics protected by law. What matters most to us is that you share our vision and values, and bring the experience and skills we're looking for. We are proud to be a Disability Confident Employer. We welcome applications from disabled people and accept applications in alternative formats. We also guarantee to interview applicants who have a disability. If you share our values and want to make a meaningful impact in a supportive, forward thinking environment - we'd love to hear from you!
Apr 03, 2026
Full time
Location: UK - Hatfield, UK - London, UK - Reading Job-ID: 217457 Contract type: Standard Business Unit: Others Senior Business Manager - Technology Sourcing Europe Senior Business Manager - Technology Sourcing Europe Location: UK (Hatfield, London, Reading) Travel: Regular UK & European travel Life on the team Join a fast paced, high impact team at the heart of Computacenter's European technology sourcing business. You'll work closely with the Portfolio and Strategy Director and collaborate with the Director, TS Europe and other senior leaders across the business, acting as a strategic partner and trusted advisor. This is an environment where collaboration, curiosity and proactive problem solving are valued, and where your work will directly influence strategic outcomes and employee engagement across Europe. What you'll do Act as an integrator across leadership teams to align priorities and drive forward the TS strategy. Support the alignment of European and North American TS businesses and embed the Group Operating Model. Lead cross functional initiatives and change projects. Own governance and progress reporting for TS Europe relating to organisational priorties and three-year plan. Partner with Finance and HR on workforce planning, financial reporting and performance insights. Enable strong engagement with Country Unit Sales teams through timely, relevant information sharing. Produce high quality presentations and briefings for internal, external and partner events. Lead a small communications team in planning and executing impactful internal communication across the TS Europe organisation. Develop and sustain leadership engagement and visibility through engaging communications content and events. Ensure effective leadership team meetings with clear agendas, action tracking and collaborative opportunities. Support additional tasks requested by TS Europe and GTS leadership. What you'll need Essential: Extensive experience in strategy, general management or operations, ideally in IT or B2B. Strong organisational skills and credibility working with senior stakeholders. Excellent communication skills and the ability to craft compelling executive level presentations. High proficiency with Microsoft Office and core productivity tools. Strategic, analytical thinker with a hands on approach to execution. Ability to manage multiple priorities with resilience and structure. Sound judgement and a proactive approach to identifying opportunities and adding value. High integrity and confidence handling sensitive information. Fluent English. Desirable: Experience as a Business Manager, Chief of Staff or similar role. Project management qualifications (e.g. PRINCE2, Agile). Experience in global or multinational environments. Background in strategy or consulting. Familiarity with Salesforce or Generative AI tools. Experience in financial / performance management or internal communications. French or German language skills. Postgraduate qualification such as an MBA or Master's degree. About us We are a leading independent technology and services provider, trusted by large corporate and public sector organisations. We are a responsible business that believes in winning together for our people and our planet. We help our customers to source, transform and manage their technology infrastructure to deliver digital transformation, enabling people and their business. Our business may be about technology, but first of all it's about people With over 20,000 people across 22 countries, we are proud of our inclusive culture - where everyone can thrive, feel valued, and truly belong. As an equal opportunities employer, we're committed to ensuring fair and equal access to opportunities for all. Your application will be considered on its merits, regardless of your age, disability, ethnicity, gender identity, or any other characteristics protected by law. What matters most to us is that you share our vision and values, and bring the experience and skills we're looking for. We are proud to be a Disability Confident Employer. We welcome applications from disabled people and accept applications in alternative formats. We also guarantee to interview applicants who have a disability. If you share our values and want to make a meaningful impact in a supportive, forward thinking environment - we'd love to hear from you!
Computacenter AG & Co. oHG
Hatfield, Hertfordshire
Location: UK - Hatfield, UK - London, UK - Reading Job-ID: 217457 Contract type: Standard Business Unit: Others Senior Business Manager - Technology Sourcing Europe Senior Business Manager - Technology Sourcing Europe Location: UK (Hatfield, London, Reading) Travel: Regular UK & European travel Life on the team Join a fast paced, high impact team at the heart of Computacenter's European technology sourcing business. You'll work closely with the Portfolio and Strategy Director and collaborate with the Director, TS Europe and other senior leaders across the business, acting as a strategic partner and trusted advisor. This is an environment where collaboration, curiosity and proactive problem solving are valued, and where your work will directly influence strategic outcomes and employee engagement across Europe. What you'll do Act as an integrator across leadership teams to align priorities and drive forward the TS strategy. Support the alignment of European and North American TS businesses and embed the Group Operating Model. Lead cross functional initiatives and change projects. Own governance and progress reporting for TS Europe relating to organisational priorties and three-year plan. Partner with Finance and HR on workforce planning, financial reporting and performance insights. Enable strong engagement with Country Unit Sales teams through timely, relevant information sharing. Produce high quality presentations and briefings for internal, external and partner events. Lead a small communications team in planning and executing impactful internal communication across the TS Europe organisation. Develop and sustain leadership engagement and visibility through engaging communications content and events. Ensure effective leadership team meetings with clear agendas, action tracking and collaborative opportunities. Support additional tasks requested by TS Europe and GTS leadership. What you'll need Essential: Extensive experience in strategy, general management or operations, ideally in IT or B2B. Strong organisational skills and credibility working with senior stakeholders. Excellent communication skills and the ability to craft compelling executive level presentations. High proficiency with Microsoft Office and core productivity tools. Strategic, analytical thinker with a hands on approach to execution. Ability to manage multiple priorities with resilience and structure. Sound judgement and a proactive approach to identifying opportunities and adding value. High integrity and confidence handling sensitive information. Fluent English. Desirable: Experience as a Business Manager, Chief of Staff or similar role. Project management qualifications (e.g. PRINCE2, Agile). Experience in global or multinational environments. Background in strategy or consulting. Familiarity with Salesforce or Generative AI tools. Experience in financial / performance management or internal communications. French or German language skills. Postgraduate qualification such as an MBA or Master's degree. About us We are a leading independent technology and services provider, trusted by large corporate and public sector organisations. We are a responsible business that believes in winning together for our people and our planet. We help our customers to source, transform and manage their technology infrastructure to deliver digital transformation, enabling people and their business. Our business may be about technology, but first of all it's about people With over 20,000 people across 22 countries, we are proud of our inclusive culture - where everyone can thrive, feel valued, and truly belong. As an equal opportunities employer, we're committed to ensuring fair and equal access to opportunities for all. Your application will be considered on its merits, regardless of your age, disability, ethnicity, gender identity, or any other characteristics protected by law. What matters most to us is that you share our vision and values, and bring the experience and skills we're looking for. We are proud to be a Disability Confident Employer. We welcome applications from disabled people and accept applications in alternative formats. We also guarantee to interview applicants who have a disability. If you share our values and want to make a meaningful impact in a supportive, forward thinking environment - we'd love to hear from you!
Apr 03, 2026
Full time
Location: UK - Hatfield, UK - London, UK - Reading Job-ID: 217457 Contract type: Standard Business Unit: Others Senior Business Manager - Technology Sourcing Europe Senior Business Manager - Technology Sourcing Europe Location: UK (Hatfield, London, Reading) Travel: Regular UK & European travel Life on the team Join a fast paced, high impact team at the heart of Computacenter's European technology sourcing business. You'll work closely with the Portfolio and Strategy Director and collaborate with the Director, TS Europe and other senior leaders across the business, acting as a strategic partner and trusted advisor. This is an environment where collaboration, curiosity and proactive problem solving are valued, and where your work will directly influence strategic outcomes and employee engagement across Europe. What you'll do Act as an integrator across leadership teams to align priorities and drive forward the TS strategy. Support the alignment of European and North American TS businesses and embed the Group Operating Model. Lead cross functional initiatives and change projects. Own governance and progress reporting for TS Europe relating to organisational priorties and three-year plan. Partner with Finance and HR on workforce planning, financial reporting and performance insights. Enable strong engagement with Country Unit Sales teams through timely, relevant information sharing. Produce high quality presentations and briefings for internal, external and partner events. Lead a small communications team in planning and executing impactful internal communication across the TS Europe organisation. Develop and sustain leadership engagement and visibility through engaging communications content and events. Ensure effective leadership team meetings with clear agendas, action tracking and collaborative opportunities. Support additional tasks requested by TS Europe and GTS leadership. What you'll need Essential: Extensive experience in strategy, general management or operations, ideally in IT or B2B. Strong organisational skills and credibility working with senior stakeholders. Excellent communication skills and the ability to craft compelling executive level presentations. High proficiency with Microsoft Office and core productivity tools. Strategic, analytical thinker with a hands on approach to execution. Ability to manage multiple priorities with resilience and structure. Sound judgement and a proactive approach to identifying opportunities and adding value. High integrity and confidence handling sensitive information. Fluent English. Desirable: Experience as a Business Manager, Chief of Staff or similar role. Project management qualifications (e.g. PRINCE2, Agile). Experience in global or multinational environments. Background in strategy or consulting. Familiarity with Salesforce or Generative AI tools. Experience in financial / performance management or internal communications. French or German language skills. Postgraduate qualification such as an MBA or Master's degree. About us We are a leading independent technology and services provider, trusted by large corporate and public sector organisations. We are a responsible business that believes in winning together for our people and our planet. We help our customers to source, transform and manage their technology infrastructure to deliver digital transformation, enabling people and their business. Our business may be about technology, but first of all it's about people With over 20,000 people across 22 countries, we are proud of our inclusive culture - where everyone can thrive, feel valued, and truly belong. As an equal opportunities employer, we're committed to ensuring fair and equal access to opportunities for all. Your application will be considered on its merits, regardless of your age, disability, ethnicity, gender identity, or any other characteristics protected by law. What matters most to us is that you share our vision and values, and bring the experience and skills we're looking for. We are proud to be a Disability Confident Employer. We welcome applications from disabled people and accept applications in alternative formats. We also guarantee to interview applicants who have a disability. If you share our values and want to make a meaningful impact in a supportive, forward thinking environment - we'd love to hear from you!
SvitlaSystems Inc. is looking for aSenior Java Full Stack Engineerfor a full-time position (40 hoursper week) inEurope.Our client is a prominent multinational universal bank with a history spanning over 325 years andoperatesin more than 40 countries. You willbe responsible forsupporting the successful delivery of location strategy projects in line with plan, budget, agreed quality, and governance standards.You'llspearhead the evolution of the digital landscape, drivinginnovation,and excellence. You will harnesscutting-edgetechnology torevolutionizedigitalofferings, ensuring unparalleled customer experiences. Office attendance:2-3 days per week in Glasgow. Overlap: 12-1 PM EST. Requirements: 6+ years of strong hands-on experience with Java 17/21. Solid experience with Spring MVC, Spring Boot, and Spring Security. In-depth understanding of the design and implementation of RESTful services. Knowledge of build tools such as Maven or Gradle. Strong experience in testing, including: Unit testing with JUnit / Mockito; Mutation testing with PIT/Stryker; Component testing with Karate, WireMock, or React Testing Library. Advanced experience in back-end development using Java/Spring Boot. Understanding of relational databases such as SQL Server and Oracle. Understanding of observability and monitoring tools, including logging and metrics for troubleshooting and debugging (e.g., Elastic/Kibana). Key critical skills relevant to success in the role include risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, and work-specific technical skills. Nice to have: Familiarity with GitLab/Bitbucket. Understanding of cloud, working with DevOps (AWS), and Jenkins pipeline. Experience in working with Agile/Scrum methodology. Familiarity with Continuous Integration and DevOps using GitLab. Hands-on experience with Docker/K8s/OpenShift. Responsibilities: Design, build, and improve software utilizing various engineering methodologies to deliver business, platform, and technology capabilities for our customers and colleagues. Provide development and delivery of high-quality software solutions by using industry-aligned programming languages, frameworks, and tools, ensuring that code is scalable, maintainable, and optimized for performance. Participate in cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives. Cooperate with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing. Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Adhere to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions. Implement effective unit testing practices to ensure proper code design, readability, and reliability. Take ownership of managing risk and strengthening controls for the work you do. Perform work closely related to other areas, requiring an understanding of how they coordinate and contribute to achieving the organization's sub-function objectives. Collaborate with other work areas to ensure support teams stay up to speed with business activity and the business strategy. We offer US and EU projects based on advanced technologies. Competitive compensation based on skills and experience. Flexibility in workspace, either remote or our welcoming office. Bonuses for article writing, public talks, and other activities. Free tech webinars and meetups organized by Svitla. Regular corporate online activities. Awesome team, friendly and supportive community! About Svitla Svitla Systems is a global digital solutions company headquartered in the U.S. and operating across the Americas, Europe, Asia, and APAC. Since 2003, we have served a wide range of clients - from innovative start-ups to Fortune 500 companies. Our success is built on partnership. By integrating seamlessly with clients' teams, we create lasting collaborations that drive real results. We are strong advocates of workplace flexibility, remote culture, individual approach to professional and personal growth. Svitla is proud to be an equal opportunity employer. Allqualified applicants will receive consideration for cooperation without regard to age, gender identity, sexual orientation, religion, race, color, national origin, disability, or any other characteristic protected by applicable law. Our global mission is to build a business that contributes to wellbeing of our partners, personnel, and their families, improves our communities, and makes a lasting difference in the world. Together, we are coding a brighter tomorrow - and living it.
Apr 03, 2026
Full time
SvitlaSystems Inc. is looking for aSenior Java Full Stack Engineerfor a full-time position (40 hoursper week) inEurope.Our client is a prominent multinational universal bank with a history spanning over 325 years andoperatesin more than 40 countries. You willbe responsible forsupporting the successful delivery of location strategy projects in line with plan, budget, agreed quality, and governance standards.You'llspearhead the evolution of the digital landscape, drivinginnovation,and excellence. You will harnesscutting-edgetechnology torevolutionizedigitalofferings, ensuring unparalleled customer experiences. Office attendance:2-3 days per week in Glasgow. Overlap: 12-1 PM EST. Requirements: 6+ years of strong hands-on experience with Java 17/21. Solid experience with Spring MVC, Spring Boot, and Spring Security. In-depth understanding of the design and implementation of RESTful services. Knowledge of build tools such as Maven or Gradle. Strong experience in testing, including: Unit testing with JUnit / Mockito; Mutation testing with PIT/Stryker; Component testing with Karate, WireMock, or React Testing Library. Advanced experience in back-end development using Java/Spring Boot. Understanding of relational databases such as SQL Server and Oracle. Understanding of observability and monitoring tools, including logging and metrics for troubleshooting and debugging (e.g., Elastic/Kibana). Key critical skills relevant to success in the role include risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, and work-specific technical skills. Nice to have: Familiarity with GitLab/Bitbucket. Understanding of cloud, working with DevOps (AWS), and Jenkins pipeline. Experience in working with Agile/Scrum methodology. Familiarity with Continuous Integration and DevOps using GitLab. Hands-on experience with Docker/K8s/OpenShift. Responsibilities: Design, build, and improve software utilizing various engineering methodologies to deliver business, platform, and technology capabilities for our customers and colleagues. Provide development and delivery of high-quality software solutions by using industry-aligned programming languages, frameworks, and tools, ensuring that code is scalable, maintainable, and optimized for performance. Participate in cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives. Cooperate with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing. Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Adhere to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions. Implement effective unit testing practices to ensure proper code design, readability, and reliability. Take ownership of managing risk and strengthening controls for the work you do. Perform work closely related to other areas, requiring an understanding of how they coordinate and contribute to achieving the organization's sub-function objectives. Collaborate with other work areas to ensure support teams stay up to speed with business activity and the business strategy. We offer US and EU projects based on advanced technologies. Competitive compensation based on skills and experience. Flexibility in workspace, either remote or our welcoming office. Bonuses for article writing, public talks, and other activities. Free tech webinars and meetups organized by Svitla. Regular corporate online activities. Awesome team, friendly and supportive community! About Svitla Svitla Systems is a global digital solutions company headquartered in the U.S. and operating across the Americas, Europe, Asia, and APAC. Since 2003, we have served a wide range of clients - from innovative start-ups to Fortune 500 companies. Our success is built on partnership. By integrating seamlessly with clients' teams, we create lasting collaborations that drive real results. We are strong advocates of workplace flexibility, remote culture, individual approach to professional and personal growth. Svitla is proud to be an equal opportunity employer. Allqualified applicants will receive consideration for cooperation without regard to age, gender identity, sexual orientation, religion, race, color, national origin, disability, or any other characteristic protected by applicable law. Our global mission is to build a business that contributes to wellbeing of our partners, personnel, and their families, improves our communities, and makes a lasting difference in the world. Together, we are coding a brighter tomorrow - and living it.
AI Product Manager - Senior Consultant / Managing Consultant- Digital Excellence At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. YOUR ROLE If you are passionate about creating impactful AI solutions that solve real world problems and deliver exceptional user experiences, this is the role for you. You should apply if you have a strong background in building AI products and AI delivery, experience shaping innovative products, and a collaborative mindset that fosters learning and trust. As an AI Product Manager, you will define and execute the vision and strategy for AI products and services, driving measurable value for organisations and end users. You will combine technical understanding with product management excellence, ensuring solutions are user centric, validated through experimentation, and aligned with client needs. WHAT YOU'LL DO We understand that AI technology and applying this in an impactful way is a rapidly changing area. We are interested in people who have developed ideas on how to do this in a wide range of contexts, including formally and informally, alongside professional experience. Explore the Art of the Possible Identify opportunities for emerging AI technologies to transform organisations, create value, and solve real problems. Lead innovation and discovery workshops using design thinking to uncover pain points and generate user focused solutions. Build strong client relationships, acting as a trusted advisor to understand business objectives and align AI opportunities with strategic goals. Accelerate Impact Test ideas through rapid experimentation and proof of concept (POC) pilots, validating assumptions and iterating based on real user feedback. Translate concepts into clear product definitions and roadmaps, ensuring solutions address root causes and deliver tangible outcomes. Deliver value whilst managing the risks of maintaining responsible and ethical AI products. Champion User Centered Design (UCD) principles throughout the product lifecycle, from ideation to deployment. Enable Change Integrate AI products into existing processes, re imagining operations and enabling new capabilities. Support clients in change management and adoption, ensuring sustainable impact. YOUR PROFILE As a Senior Consultant/Manager in the AI & Product Transformation team, you'll set direction, model best practices, and coach junior team members. Key expectations include: Understanding of AI technologies and architectures, including: Large Language Models (LLMs) and generative AI capabilities. System integration of AI solutions into enterprise landscapes. Expertise in AI compliance, and ethical AI practices. Ability to define data requirements for AI products and ensure quality, security, and privacy. Risk, Security, Privacy & Ethics Awareness of AI specific risks (bias, explainability, adversarial attacks). Ability to embed responsible AI principles and regulatory compliance into product design. Operationalisation and Live Service Management Experience transitioning AI pilots into production environments. Knowledge of monitoring, maintaining, and scaling AI services post launch. Understanding of techniques to deliver AI benefit in live services i.e. via agentic orchestration platforms, AI products within enterprise software platforms Proven ability to define and communicate a clear AI product vision and roadmap. Hands on experience with Design Thinking and User Centered Design (UCD). Ability to lead POC pilots, validate solutions, and iterate based on user feedback. Viewpoint on how to deliver user centric AI that delivers genuine value and ROI Consulting & Relationship Management Strong client facing skills: account management, stakeholder engagement, and trusted advisory. Agile Delivery & Leadership Experience with agile methodologies and tools for managing AI product lifecycles. Ability to mentor and develop others, fostering capability growth within the team. A growth mindset and passion for learning, experimenting, and driving innovation in AI. WHAT YOU'LL LOVE ABOUT WORKING HERE? We are delighted to have received the "Glassdoor Best Places to work UK' accolade for 4 consecutive years. To see what it's like to work at Capgemini Invent, visit our Glassdoor page . Capgemini Invent offers Consultants a culture of learning, ownership, and focus on value. You'll gain exposure to high profile transformations and gain hands on exposure to leading technologies. Our consultants are formally trained by industry experts in consulting and client delivery. Consultants have access to a vast array for different training and certifications in a variety of areas: Cybersecurity (CISSP, CISM), cloud technologies (AWS, Azure, GCP), and Agile delivery (Scrum Master, Product Owner, Scaled Agile Framework). Capgemini Invent offers you the flexibility to develop various areas of knowledge in technical domains aligned both to your interests and our client's outcomes. Les Fontaines: Capgemini Invent has a unique training environment just outside of Paris, where we can immerse ourselves in thought leadership, share knowledge and build capabilities that will help us and our clients to succeed. We hold monthly showcases of our digital transformation initiatives, sharing knowledge and showing off how the power of technology is impacting our clients. There are monthly team drinks, and it's a chance to connect face to face with the wider team over a few drinks in the city. The monthly team breakfasts give you a different, more relaxed setting to meet up in the office to hear from the leadership, meet colleagues and discuss the trends and insights within the market. Team away days are always a chance to connect with the team, have fun and learn something new. NEED TO KNOW At Capgemini we don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work life balance. We embed hybrid working in all that we do and make flexible working arrangements the day to day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester, Newcastle or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. ABOUT CAPGEMINI Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 350,000 team members in more than 50 countries. With its strong over 55 year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end to end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion. Share this page with yourself or people you know Similar job opportunities If this job isn't the right fit for you, explore other opportunities! When you join Capgemini, you don't just start a new job. You become part of something bigger. Learn about how the recruitment process works - how to apply, where to follow your application, and next steps. To help you bring out the best of yourself during the interview process, we've got some great interview tips to share before the big day.
Apr 03, 2026
Full time
AI Product Manager - Senior Consultant / Managing Consultant- Digital Excellence At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. YOUR ROLE If you are passionate about creating impactful AI solutions that solve real world problems and deliver exceptional user experiences, this is the role for you. You should apply if you have a strong background in building AI products and AI delivery, experience shaping innovative products, and a collaborative mindset that fosters learning and trust. As an AI Product Manager, you will define and execute the vision and strategy for AI products and services, driving measurable value for organisations and end users. You will combine technical understanding with product management excellence, ensuring solutions are user centric, validated through experimentation, and aligned with client needs. WHAT YOU'LL DO We understand that AI technology and applying this in an impactful way is a rapidly changing area. We are interested in people who have developed ideas on how to do this in a wide range of contexts, including formally and informally, alongside professional experience. Explore the Art of the Possible Identify opportunities for emerging AI technologies to transform organisations, create value, and solve real problems. Lead innovation and discovery workshops using design thinking to uncover pain points and generate user focused solutions. Build strong client relationships, acting as a trusted advisor to understand business objectives and align AI opportunities with strategic goals. Accelerate Impact Test ideas through rapid experimentation and proof of concept (POC) pilots, validating assumptions and iterating based on real user feedback. Translate concepts into clear product definitions and roadmaps, ensuring solutions address root causes and deliver tangible outcomes. Deliver value whilst managing the risks of maintaining responsible and ethical AI products. Champion User Centered Design (UCD) principles throughout the product lifecycle, from ideation to deployment. Enable Change Integrate AI products into existing processes, re imagining operations and enabling new capabilities. Support clients in change management and adoption, ensuring sustainable impact. YOUR PROFILE As a Senior Consultant/Manager in the AI & Product Transformation team, you'll set direction, model best practices, and coach junior team members. Key expectations include: Understanding of AI technologies and architectures, including: Large Language Models (LLMs) and generative AI capabilities. System integration of AI solutions into enterprise landscapes. Expertise in AI compliance, and ethical AI practices. Ability to define data requirements for AI products and ensure quality, security, and privacy. Risk, Security, Privacy & Ethics Awareness of AI specific risks (bias, explainability, adversarial attacks). Ability to embed responsible AI principles and regulatory compliance into product design. Operationalisation and Live Service Management Experience transitioning AI pilots into production environments. Knowledge of monitoring, maintaining, and scaling AI services post launch. Understanding of techniques to deliver AI benefit in live services i.e. via agentic orchestration platforms, AI products within enterprise software platforms Proven ability to define and communicate a clear AI product vision and roadmap. Hands on experience with Design Thinking and User Centered Design (UCD). Ability to lead POC pilots, validate solutions, and iterate based on user feedback. Viewpoint on how to deliver user centric AI that delivers genuine value and ROI Consulting & Relationship Management Strong client facing skills: account management, stakeholder engagement, and trusted advisory. Agile Delivery & Leadership Experience with agile methodologies and tools for managing AI product lifecycles. Ability to mentor and develop others, fostering capability growth within the team. A growth mindset and passion for learning, experimenting, and driving innovation in AI. WHAT YOU'LL LOVE ABOUT WORKING HERE? We are delighted to have received the "Glassdoor Best Places to work UK' accolade for 4 consecutive years. To see what it's like to work at Capgemini Invent, visit our Glassdoor page . Capgemini Invent offers Consultants a culture of learning, ownership, and focus on value. You'll gain exposure to high profile transformations and gain hands on exposure to leading technologies. Our consultants are formally trained by industry experts in consulting and client delivery. Consultants have access to a vast array for different training and certifications in a variety of areas: Cybersecurity (CISSP, CISM), cloud technologies (AWS, Azure, GCP), and Agile delivery (Scrum Master, Product Owner, Scaled Agile Framework). Capgemini Invent offers you the flexibility to develop various areas of knowledge in technical domains aligned both to your interests and our client's outcomes. Les Fontaines: Capgemini Invent has a unique training environment just outside of Paris, where we can immerse ourselves in thought leadership, share knowledge and build capabilities that will help us and our clients to succeed. We hold monthly showcases of our digital transformation initiatives, sharing knowledge and showing off how the power of technology is impacting our clients. There are monthly team drinks, and it's a chance to connect face to face with the wider team over a few drinks in the city. The monthly team breakfasts give you a different, more relaxed setting to meet up in the office to hear from the leadership, meet colleagues and discuss the trends and insights within the market. Team away days are always a chance to connect with the team, have fun and learn something new. NEED TO KNOW At Capgemini we don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work life balance. We embed hybrid working in all that we do and make flexible working arrangements the day to day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester, Newcastle or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. ABOUT CAPGEMINI Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 350,000 team members in more than 50 countries. With its strong over 55 year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end to end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion. Share this page with yourself or people you know Similar job opportunities If this job isn't the right fit for you, explore other opportunities! When you join Capgemini, you don't just start a new job. You become part of something bigger. Learn about how the recruitment process works - how to apply, where to follow your application, and next steps. To help you bring out the best of yourself during the interview process, we've got some great interview tips to share before the big day.
LCH Ltd Engineering Senior PMO Manager page is loaded LCH Ltd Engineering Senior PMO Managerlocations: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R# Role Profile# LCH Ltd Engineering PMO lead/ Business Manager will report into LCH Ltd/Securities Engineering Programme Director and will support the LCH Ltd Engineering Delivery function. LCH Ltd Engineering PMO lead/ Business Manager will support the Engineering Delivery Teams in the management of their programmes against >€50m annual budget. The role will support the Engineering Programme Delivery functions and work with key internal stakeholders including the LCH Ltd Portfolio Office, Shared Services, Risk, Product, Finance, Legal and Compliance and track against key project pillars Cost, Quality and Time# Key Responsibilities Own the strategic direction and governance of the LCH Ltd Engineering PMO function, ensuring alignment with organizational objectives and regulatory requirements. Lead portfolio investment planning, prioritization, and financial oversight across multi-million-dollar Capex/Opex budgets. Drive executive-level reporting and insights, providing scenario analysis and recommendations to senior leadership and steering committees. Establish and enforce enterprise-wide PMO standards, methodologies, and tools to ensure consistency and scalability. Chair governance forums and influence decision-making at executive level, managing risk, dependencies, and strategic trade-offs across portfolios. Sponsor and lead continuous improvement initiatives, embedding best practices and driving cultural change across delivery teams. Build and mentor a high-performing PMO team Supports process standardisation by identifying gaps and contributing ideas for more consistent use of tools, templates, and methodologies across projects.# Candidate Profile / Key Skills Essential Proven track record in portfolio management and strategic governance Strong financial acumen, with experience managing large-scale budgets. Exceptional stakeholder engagement skills, influencing at C-suite and board level. Expertise in PMO frameworks, portfolio prioritization, and benefits realization. Leadership and people management skills, with experience leading senior managers. Ability to drive transformation and continuous improvement across complex organizations. Excellent executive communication and presentation skills, including board-level reporting. Attention to detail with follow through to make sure projects are run effectively Demonstrates a proactive and open mindset towards process improvements and efficiency Proven ability to operate effectively with other functions and external teams Clear and concise communication Diligent and clear in all reporting both internally and externally Structured Governance and Control implementation Time management and prioritisation, balances multiple tasks and deadlines efficiently Adaptability and resilience, able to shift priorities while maintaining focus to the deadlines Detailed knowledge of Microsoft Office Suite; Excel, Project and PowerPoint Desirable Benefits Management Communications Strategy / Planning Workshop coordination and training Has worked in a similar role in a Clearing House (Equities) or an investment bank and can demonstrate a working knowledge of the similar processes used there relating to projects, their finances, resource allocation and overall project control Can demonstrate experience of problem solving in a similar working environment Can influence co-workers to respond in a timely manner Prince 2 Practitioner Supplier Management (Onshore / Offshore) Outsourcing and Infrastructure Delivery Project Assurance / Health Checks Proficiency with Project Management tools (e.g. Clarity, MS Project, Asana, Lucid) Cultural Awareness - Offshore, Europe. Career Stage: Manager London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.Please take a moment to read this carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, .If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential.
Apr 02, 2026
Full time
LCH Ltd Engineering Senior PMO Manager page is loaded LCH Ltd Engineering Senior PMO Managerlocations: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R# Role Profile# LCH Ltd Engineering PMO lead/ Business Manager will report into LCH Ltd/Securities Engineering Programme Director and will support the LCH Ltd Engineering Delivery function. LCH Ltd Engineering PMO lead/ Business Manager will support the Engineering Delivery Teams in the management of their programmes against >€50m annual budget. The role will support the Engineering Programme Delivery functions and work with key internal stakeholders including the LCH Ltd Portfolio Office, Shared Services, Risk, Product, Finance, Legal and Compliance and track against key project pillars Cost, Quality and Time# Key Responsibilities Own the strategic direction and governance of the LCH Ltd Engineering PMO function, ensuring alignment with organizational objectives and regulatory requirements. Lead portfolio investment planning, prioritization, and financial oversight across multi-million-dollar Capex/Opex budgets. Drive executive-level reporting and insights, providing scenario analysis and recommendations to senior leadership and steering committees. Establish and enforce enterprise-wide PMO standards, methodologies, and tools to ensure consistency and scalability. Chair governance forums and influence decision-making at executive level, managing risk, dependencies, and strategic trade-offs across portfolios. Sponsor and lead continuous improvement initiatives, embedding best practices and driving cultural change across delivery teams. Build and mentor a high-performing PMO team Supports process standardisation by identifying gaps and contributing ideas for more consistent use of tools, templates, and methodologies across projects.# Candidate Profile / Key Skills Essential Proven track record in portfolio management and strategic governance Strong financial acumen, with experience managing large-scale budgets. Exceptional stakeholder engagement skills, influencing at C-suite and board level. Expertise in PMO frameworks, portfolio prioritization, and benefits realization. Leadership and people management skills, with experience leading senior managers. Ability to drive transformation and continuous improvement across complex organizations. Excellent executive communication and presentation skills, including board-level reporting. Attention to detail with follow through to make sure projects are run effectively Demonstrates a proactive and open mindset towards process improvements and efficiency Proven ability to operate effectively with other functions and external teams Clear and concise communication Diligent and clear in all reporting both internally and externally Structured Governance and Control implementation Time management and prioritisation, balances multiple tasks and deadlines efficiently Adaptability and resilience, able to shift priorities while maintaining focus to the deadlines Detailed knowledge of Microsoft Office Suite; Excel, Project and PowerPoint Desirable Benefits Management Communications Strategy / Planning Workshop coordination and training Has worked in a similar role in a Clearing House (Equities) or an investment bank and can demonstrate a working knowledge of the similar processes used there relating to projects, their finances, resource allocation and overall project control Can demonstrate experience of problem solving in a similar working environment Can influence co-workers to respond in a timely manner Prince 2 Practitioner Supplier Management (Onshore / Offshore) Outsourcing and Infrastructure Delivery Project Assurance / Health Checks Proficiency with Project Management tools (e.g. Clarity, MS Project, Asana, Lucid) Cultural Awareness - Offshore, Europe. Career Stage: Manager London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.Please take a moment to read this carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, .If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential.
Job Title: Salesforce Solution Architect - Service Location: London, UK Salary: Competitive salary and package dependent on experience Level: Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide for business performance, inclusion and diversity. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." -Julie Sweet, Accenture CEO About the Accenture Salesforce Business Group Accenture has established a global commitment to Salesforce called the Salesforce Business Group (SFBG); a focused executive-level effort between Salesforce and Accenture, to turbo charge our joint business, and deliver outstanding customer experiences for our clients. You will be part of an exciting environment - we have the energy and pace of a start up merged with the stability of a well established Salesforce capability (Accenture has been delivering Salesforce powered transformation for over 15 years). We help clients create the best customer and employee experiences on the planet by modernising organisations' selling, service and operational functions across all key industries. Leveraging the power of Salesforce's multiple cloud offerings, we transform customer and employee experiences. We believe that for organisations to be digital on the outside they must first optimise how they run their business with a clean digital core on which to conduct their operations. As a major global user of Salesforce ourselves, we lead by example and modernised our sales, forecasting and commercial governance with Salesforce tools. You will learn, grow and advance in an innovative culture that thrives on shared success and diverse ways of thinking. It is in that way that we believe our customers will get the best results from their partnership with us. If you're looking for a challenging career in a vibrant environment with access to training and a global network of experts, this could be your role. As part of our global team, you'll be working with cutting edge technologies and will have the opportunity to develop a wide range of new skills on the job. What We Are Looking For We are seeking a senior, client facing Salesforce Solution Architect who specialises in Service Cloud and the broader service domain, including digital engagement, contact centre transformation, omni channel service operations and workforce optimisation. You will own end to end architecture for complex service led programmes, define target operating models enabled by Salesforce, and guide clients through modernising customer service across voice, digital and self service channels. The ideal candidate brings deep industry experience in service operations (e.g., telco, utilities, public sector, financial services, retail or travel), understands how high performing service organisations run, and can translate that into scalable Salesforce led solutions. You are creative, human centred in your approach, and passionate about leveraging Salesforce Service Cloud, Digital Channels, AI and automation to deliver outstanding customer and employee experiences. Qualification Own the end to end solution architecture across Service Cloud, Omni Channel, Digital Engagement, Knowledge, Case Management, and integration with telephony and contact centre platforms. Lead and facilitate client design workshops to understand service domain requirements and translate them into clear, scalable target architectures. Define solutions that optimise customer and employee experiences while ensuring technical feasibility, maintainability, and adherence to architecture best practices. Shape the customer service strategy alongside client stakeholders, advising on the transformation of contact centre operations, service processes, KPIs, and supporting technologies. Guide multi disciplinary delivery teams through build and implementation to ensure the architecture is realised effectively. Act as a recognised authority on Salesforce enabled service transformation within our practice, contributing to accelerators, best practices, and thought leadership. Support pre sales and solution shaping, helping clients understand how Salesforce Service Cloud, AI and omni channel capabilities can drive service excellence. Continue developing leadership, consulting, and Salesforce expertise through hands on delivery, mentoring and structured training. We Are Looking for Experience in the Following Proven background as a Solution Architect responsible for shaping Salesforce Service Cloud or service operations focused architectures. Deep understanding of contact centre operations, including routing, queue management, workforce management, service KPIs, and digital/voice channel strategies. An understanding of how AI applies in these areas and what it means for the future of service organisations. Hands on experience designing solutions across: Service Cloud (Core Service, Omni Channel, Case Management) Digital Engagement (Chat, Messaging, Agents) Knowledge Management AI enabled service (Agentforce, ecosystem AI products) Integrations with telephony/CCaaS platforms (e.g., Amazon Connect, Genesys). Experience designing across multiple Salesforce clouds and integrating with downstream customer service, fulfilment or operational systems. Designing secure, scalable multi audience digital experiences (e.g., portals, Experience Cloud). Ability to navigate client organisations and work directly with senior stakeholders - e.g., Heads of Customer Service, Contact Centre Operations and Enterprise Architects. Expertise addressing architectural concerns such as scalability, performance, security, compliance, multi channel routing and high availability design for service operations. Strong communication, facilitation and leadership skills with the ability to explain complex concepts simply. Qualifications Typically 8+ years' experience in Salesforce or enterprise solution architecture roles, with significant exposure to service transformations. Set Yourself Apart Experience shaping large scale contact centre modernisation or customer service transformation programmes using Salesforce and integrated ecosystem technologies. Pre sales or solution shaping experience - including estimation, architecture definition, and participation in RFP/RFQ processes. Demonstrable industry expertise (e.g., telco, utilities, financial services, public sector, retail) with a strong point of view on modern customer service best practices. Contribution to architecture frameworks, accelerators, reusable patterns or service domain propositions. Advanced Salesforce certifications such as Service Cloud Consultant, Application Architect, System Architect, or progress toward CTA. Active involvement in the Salesforce community or thought leadership in the Service Cloud and CX/EX space. What's in It for You In addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days' vacation per year, private medical insurance, and 3 extra days leave per year for charitable work of your choice. Flexibility and mobility are required to deliver this role, as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first class services we are known for. Closing Date for Applications 31/05/2026 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. Locations London Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias . click apply for full job details
Apr 01, 2026
Full time
Job Title: Salesforce Solution Architect - Service Location: London, UK Salary: Competitive salary and package dependent on experience Level: Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide for business performance, inclusion and diversity. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." -Julie Sweet, Accenture CEO About the Accenture Salesforce Business Group Accenture has established a global commitment to Salesforce called the Salesforce Business Group (SFBG); a focused executive-level effort between Salesforce and Accenture, to turbo charge our joint business, and deliver outstanding customer experiences for our clients. You will be part of an exciting environment - we have the energy and pace of a start up merged with the stability of a well established Salesforce capability (Accenture has been delivering Salesforce powered transformation for over 15 years). We help clients create the best customer and employee experiences on the planet by modernising organisations' selling, service and operational functions across all key industries. Leveraging the power of Salesforce's multiple cloud offerings, we transform customer and employee experiences. We believe that for organisations to be digital on the outside they must first optimise how they run their business with a clean digital core on which to conduct their operations. As a major global user of Salesforce ourselves, we lead by example and modernised our sales, forecasting and commercial governance with Salesforce tools. You will learn, grow and advance in an innovative culture that thrives on shared success and diverse ways of thinking. It is in that way that we believe our customers will get the best results from their partnership with us. If you're looking for a challenging career in a vibrant environment with access to training and a global network of experts, this could be your role. As part of our global team, you'll be working with cutting edge technologies and will have the opportunity to develop a wide range of new skills on the job. What We Are Looking For We are seeking a senior, client facing Salesforce Solution Architect who specialises in Service Cloud and the broader service domain, including digital engagement, contact centre transformation, omni channel service operations and workforce optimisation. You will own end to end architecture for complex service led programmes, define target operating models enabled by Salesforce, and guide clients through modernising customer service across voice, digital and self service channels. The ideal candidate brings deep industry experience in service operations (e.g., telco, utilities, public sector, financial services, retail or travel), understands how high performing service organisations run, and can translate that into scalable Salesforce led solutions. You are creative, human centred in your approach, and passionate about leveraging Salesforce Service Cloud, Digital Channels, AI and automation to deliver outstanding customer and employee experiences. Qualification Own the end to end solution architecture across Service Cloud, Omni Channel, Digital Engagement, Knowledge, Case Management, and integration with telephony and contact centre platforms. Lead and facilitate client design workshops to understand service domain requirements and translate them into clear, scalable target architectures. Define solutions that optimise customer and employee experiences while ensuring technical feasibility, maintainability, and adherence to architecture best practices. Shape the customer service strategy alongside client stakeholders, advising on the transformation of contact centre operations, service processes, KPIs, and supporting technologies. Guide multi disciplinary delivery teams through build and implementation to ensure the architecture is realised effectively. Act as a recognised authority on Salesforce enabled service transformation within our practice, contributing to accelerators, best practices, and thought leadership. Support pre sales and solution shaping, helping clients understand how Salesforce Service Cloud, AI and omni channel capabilities can drive service excellence. Continue developing leadership, consulting, and Salesforce expertise through hands on delivery, mentoring and structured training. We Are Looking for Experience in the Following Proven background as a Solution Architect responsible for shaping Salesforce Service Cloud or service operations focused architectures. Deep understanding of contact centre operations, including routing, queue management, workforce management, service KPIs, and digital/voice channel strategies. An understanding of how AI applies in these areas and what it means for the future of service organisations. Hands on experience designing solutions across: Service Cloud (Core Service, Omni Channel, Case Management) Digital Engagement (Chat, Messaging, Agents) Knowledge Management AI enabled service (Agentforce, ecosystem AI products) Integrations with telephony/CCaaS platforms (e.g., Amazon Connect, Genesys). Experience designing across multiple Salesforce clouds and integrating with downstream customer service, fulfilment or operational systems. Designing secure, scalable multi audience digital experiences (e.g., portals, Experience Cloud). Ability to navigate client organisations and work directly with senior stakeholders - e.g., Heads of Customer Service, Contact Centre Operations and Enterprise Architects. Expertise addressing architectural concerns such as scalability, performance, security, compliance, multi channel routing and high availability design for service operations. Strong communication, facilitation and leadership skills with the ability to explain complex concepts simply. Qualifications Typically 8+ years' experience in Salesforce or enterprise solution architecture roles, with significant exposure to service transformations. Set Yourself Apart Experience shaping large scale contact centre modernisation or customer service transformation programmes using Salesforce and integrated ecosystem technologies. Pre sales or solution shaping experience - including estimation, architecture definition, and participation in RFP/RFQ processes. Demonstrable industry expertise (e.g., telco, utilities, financial services, public sector, retail) with a strong point of view on modern customer service best practices. Contribution to architecture frameworks, accelerators, reusable patterns or service domain propositions. Advanced Salesforce certifications such as Service Cloud Consultant, Application Architect, System Architect, or progress toward CTA. Active involvement in the Salesforce community or thought leadership in the Service Cloud and CX/EX space. What's in It for You In addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days' vacation per year, private medical insurance, and 3 extra days leave per year for charitable work of your choice. Flexibility and mobility are required to deliver this role, as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first class services we are known for. Closing Date for Applications 31/05/2026 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. Locations London Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias . click apply for full job details
The Website Development Project Manager is primarily responsible for the end-to-end delivery of the major website development project, a core part of the Digital, Data, and Technology (DDT) transformation activity. This strategic project is key to implementing the 10-year organisational strategy, ARUK: Towards a Cure. The post holder will manage the full project lifecycle, from planning and execution through to embedding the new platform, ensuring the project is delivered on time, to scope, and to a high standard. This is a 18-month FTC Key Responsibilities: Project Management Website Development Work with internal teams and external digital agencies/third parties to develop a flexible project plan for the Website Development Project that is adaptable to unexpected changes; manage these changes effectively through appropriate stakeholder management and risk planning. Proactively build and maintain strong relationships with project team members, internal stakeholders, and third parties, to foster collaboration and drive the successful delivery of the website development project. Drive and monitor project progress against timelines using appropriate project management tools (e.g. Excel, Smartsheet, MS Projects or similar), and ensure stakeholders are updated at key checkpoints; ensure roles and responsibilities are clearly defined and understood from the start. Apply sound judgement and problem-solving expertise to manage project risks, decisions, and dependencies within the wider organisational context; demonstrate accountability by escalating project risks via appropriate and agreed channels, as required. Support the Senior Website Development Manager with effective decision-making, budget management, and management of dependencies with other digital or organisational workstreams. At the end of the project, conduct project closure and review sessions to capture successes and learnings and help ensure project outcomes and the new platform are effectively embedded into business-as-usual (BAU). Stakeholder Management and Collaboration Lead on the development of a stakeholder management plan for the Website Development Project, ensuring it is tailored and maintained throughout the project lifecycle. Liaise on a regular basis with ARUK s central Projects & Programmes team, ensuring project plans and approach align with ARUK s project management approach. Work with the Senior DDT Programme Manager to ensure plans and reporting are set up and delivered in line with the wider DDT programme requirements. Build strong professional relationships, trust, and inspire confidence with stakeholders at all levels. Project Management Best Practice Adopt and apply appropriate project management methodologies to suit the nature of the website development project. Contribute to the facilitation of project management best practise within the Digital Engagement Team. Knowledge, skills and experience needed: Proven experience managing key, strategic projects including allocating tasks and managing risks, decisions, and changes. Demonstrable experience in managing large-scale website development or digital transformation projects (e.g. CMS migration, significant platform rebuild). Sound knowledge of project management methodologies (Waterfall, Agile). Working knowledge of project management tools, such as Excel, MS Projects or similar. Project Management qualification (e.g. PRINCE2, APM) Excellent communication skills, with an ability to build relationships, trust, and inspire confidence and respect at all levels. Demonstrates strong negotiation and influencing skills to drive project outcomes. Excellent planning and organisational skills, with the ability to manage a varied workload and reprioritise in accordance with the organisation's needs. A proactive and pragmatic approach to investigating and solving problems, strives for continuous improvement and identifies ways to deliver creative and innovative solutions. Strong team player who can work both independently and collaboratively with internal and external stakeholders Strong ethical standards and a high level of personal integrity and empathy. Excellent IT skills in PowerPoint, Word and Excel. Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £47,000.00 per annum, plus benefits. Please download the Vacancy Pack on our website for more information. The closing date for applications is the 19th April 2026 , with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
Apr 01, 2026
Full time
The Website Development Project Manager is primarily responsible for the end-to-end delivery of the major website development project, a core part of the Digital, Data, and Technology (DDT) transformation activity. This strategic project is key to implementing the 10-year organisational strategy, ARUK: Towards a Cure. The post holder will manage the full project lifecycle, from planning and execution through to embedding the new platform, ensuring the project is delivered on time, to scope, and to a high standard. This is a 18-month FTC Key Responsibilities: Project Management Website Development Work with internal teams and external digital agencies/third parties to develop a flexible project plan for the Website Development Project that is adaptable to unexpected changes; manage these changes effectively through appropriate stakeholder management and risk planning. Proactively build and maintain strong relationships with project team members, internal stakeholders, and third parties, to foster collaboration and drive the successful delivery of the website development project. Drive and monitor project progress against timelines using appropriate project management tools (e.g. Excel, Smartsheet, MS Projects or similar), and ensure stakeholders are updated at key checkpoints; ensure roles and responsibilities are clearly defined and understood from the start. Apply sound judgement and problem-solving expertise to manage project risks, decisions, and dependencies within the wider organisational context; demonstrate accountability by escalating project risks via appropriate and agreed channels, as required. Support the Senior Website Development Manager with effective decision-making, budget management, and management of dependencies with other digital or organisational workstreams. At the end of the project, conduct project closure and review sessions to capture successes and learnings and help ensure project outcomes and the new platform are effectively embedded into business-as-usual (BAU). Stakeholder Management and Collaboration Lead on the development of a stakeholder management plan for the Website Development Project, ensuring it is tailored and maintained throughout the project lifecycle. Liaise on a regular basis with ARUK s central Projects & Programmes team, ensuring project plans and approach align with ARUK s project management approach. Work with the Senior DDT Programme Manager to ensure plans and reporting are set up and delivered in line with the wider DDT programme requirements. Build strong professional relationships, trust, and inspire confidence with stakeholders at all levels. Project Management Best Practice Adopt and apply appropriate project management methodologies to suit the nature of the website development project. Contribute to the facilitation of project management best practise within the Digital Engagement Team. Knowledge, skills and experience needed: Proven experience managing key, strategic projects including allocating tasks and managing risks, decisions, and changes. Demonstrable experience in managing large-scale website development or digital transformation projects (e.g. CMS migration, significant platform rebuild). Sound knowledge of project management methodologies (Waterfall, Agile). Working knowledge of project management tools, such as Excel, MS Projects or similar. Project Management qualification (e.g. PRINCE2, APM) Excellent communication skills, with an ability to build relationships, trust, and inspire confidence and respect at all levels. Demonstrates strong negotiation and influencing skills to drive project outcomes. Excellent planning and organisational skills, with the ability to manage a varied workload and reprioritise in accordance with the organisation's needs. A proactive and pragmatic approach to investigating and solving problems, strives for continuous improvement and identifies ways to deliver creative and innovative solutions. Strong team player who can work both independently and collaboratively with internal and external stakeholders Strong ethical standards and a high level of personal integrity and empathy. Excellent IT skills in PowerPoint, Word and Excel. Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £47,000.00 per annum, plus benefits. Please download the Vacancy Pack on our website for more information. The closing date for applications is the 19th April 2026 , with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
Who we are GlobalData is a leading information services and analytics company, providing trusted intelligence that helps organizations decode the future and make smarter decisions. By combining proprietary data, expert analysis, and cutting-edge technology, we empower clients across the world s largest industries to anticipate change, identify opportunity, and gain competitive advantage. We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide, across 20+ industries, delivering value for over 5,000 customers. Why join the Sales team at GlobalData? Global Data is at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment we need curious, ambitious, courageous people to support us in achieving our vision of becoming the world s trusted source of strategic industry intelligence. Our big ambitions mean that life at Global Data is fast paced, entrepreneurial and rewarding. We recognise the collective power of our people, and it s the collaboration of our teams that have shaped our success and will continue to do so in the future. The Sales team operates at the face of our business introducing clients to our trusted strategic intelligence. With an established book of leading brands and the scope carve your own market, there is a real opportunity for sales talent at all levels to develop in our growing business. The culture is buzzing and positive, and you can expect to be rewarded well with our uncapped commission scheme. The role As an Enterprise BDM, you will lead the engagement with enterprise-level clients across a defined territory/ sector, driving new business and expanding existing relationships. You ll act as a strategic advisor, consulting with senior decision makers, identifying client challenges, and aligning Global Data s suite of intelligence solutions to their business objectives. This role requires a sophisticated understanding of enterprise sales cycles, strong commercial acumen, and a proven ability to manage multi-stakeholder relationships across complex organizations. This position requires commercial acumen and a collaborative mindset, working effectively across a matrixed organization to deliver tailored, high impact solutions to clients. You ll be solution selling using value based selling approaches. What you ll be doing Develop and execute a territory or vertical strategy that aligns with Global Data s broader commercial objectives. Own the end-to-end enterprise sales cycle from prospecting and qualification to negotiation and close, ensuring consistent overachievement of revenue targets. Build and expand executive level relationships with key accounts, positioning GlobalData as a trusted strategic partner. Use social selling techniques to identify, connect with, and nurture prospective clients, positioning yourself as a thought leader in the market. Collaborate with internal stakeholders, including Product, Marketing, and Customer Success teams, to deliver exceptional customer experiences. Lead solution based selling engagements, demonstrating GlobalData s data, and intelligence capabilities through high impact presentations and proposals. Identify opportunities across GlobalData s portfolio to maximize client value and revenue potential. Maintain deep understanding of client industries, emerging market trends, and competitor offerings to drive consultative dialogue and thought leadership. Provide accurate and timely sales forecasts and pipeline reports to senior management. Represent GlobalData at industry events, conferences, and executive forums to promote the brand and network with potential partners. What we re looking for Extensive experience in enterprise B2B sales, ideally within data, analytics, SaaS, or information services sectors. Proven track record of achieving and exceeding sales targets within complex, consultative selling environments. Experience working cross-functionally and across global matrix structures to deliver client solutions. Strong grasp of social selling techniques, digital prospecting, and relationship nurturing through platforms such as LinkedIn. Exceptional ability to engage, influence, and negotiate with C-level executives and senior decision makers. Strong strategic thinking and problem-solving abilities, with the ability to tailor solutions to client challenges. Demonstrated success managing long sales cycles and multi stakeholder engagements. Excellent presentation, communication, and interpersonal skills. Highly organized, proactive, and results driven, with a passion for building lasting client partnerships. Experience working with CRM systems such as Salesforce and advanced proficiency with business tools (e.g., MS Office Suite, Gong). Willingness to travel regionally or internationally (up to 50%) as required. In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. To find out more and to apply to our roles please visit (url removed).
Mar 18, 2026
Full time
Who we are GlobalData is a leading information services and analytics company, providing trusted intelligence that helps organizations decode the future and make smarter decisions. By combining proprietary data, expert analysis, and cutting-edge technology, we empower clients across the world s largest industries to anticipate change, identify opportunity, and gain competitive advantage. We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide, across 20+ industries, delivering value for over 5,000 customers. Why join the Sales team at GlobalData? Global Data is at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment we need curious, ambitious, courageous people to support us in achieving our vision of becoming the world s trusted source of strategic industry intelligence. Our big ambitions mean that life at Global Data is fast paced, entrepreneurial and rewarding. We recognise the collective power of our people, and it s the collaboration of our teams that have shaped our success and will continue to do so in the future. The Sales team operates at the face of our business introducing clients to our trusted strategic intelligence. With an established book of leading brands and the scope carve your own market, there is a real opportunity for sales talent at all levels to develop in our growing business. The culture is buzzing and positive, and you can expect to be rewarded well with our uncapped commission scheme. The role As an Enterprise BDM, you will lead the engagement with enterprise-level clients across a defined territory/ sector, driving new business and expanding existing relationships. You ll act as a strategic advisor, consulting with senior decision makers, identifying client challenges, and aligning Global Data s suite of intelligence solutions to their business objectives. This role requires a sophisticated understanding of enterprise sales cycles, strong commercial acumen, and a proven ability to manage multi-stakeholder relationships across complex organizations. This position requires commercial acumen and a collaborative mindset, working effectively across a matrixed organization to deliver tailored, high impact solutions to clients. You ll be solution selling using value based selling approaches. What you ll be doing Develop and execute a territory or vertical strategy that aligns with Global Data s broader commercial objectives. Own the end-to-end enterprise sales cycle from prospecting and qualification to negotiation and close, ensuring consistent overachievement of revenue targets. Build and expand executive level relationships with key accounts, positioning GlobalData as a trusted strategic partner. Use social selling techniques to identify, connect with, and nurture prospective clients, positioning yourself as a thought leader in the market. Collaborate with internal stakeholders, including Product, Marketing, and Customer Success teams, to deliver exceptional customer experiences. Lead solution based selling engagements, demonstrating GlobalData s data, and intelligence capabilities through high impact presentations and proposals. Identify opportunities across GlobalData s portfolio to maximize client value and revenue potential. Maintain deep understanding of client industries, emerging market trends, and competitor offerings to drive consultative dialogue and thought leadership. Provide accurate and timely sales forecasts and pipeline reports to senior management. Represent GlobalData at industry events, conferences, and executive forums to promote the brand and network with potential partners. What we re looking for Extensive experience in enterprise B2B sales, ideally within data, analytics, SaaS, or information services sectors. Proven track record of achieving and exceeding sales targets within complex, consultative selling environments. Experience working cross-functionally and across global matrix structures to deliver client solutions. Strong grasp of social selling techniques, digital prospecting, and relationship nurturing through platforms such as LinkedIn. Exceptional ability to engage, influence, and negotiate with C-level executives and senior decision makers. Strong strategic thinking and problem-solving abilities, with the ability to tailor solutions to client challenges. Demonstrated success managing long sales cycles and multi stakeholder engagements. Excellent presentation, communication, and interpersonal skills. Highly organized, proactive, and results driven, with a passion for building lasting client partnerships. Experience working with CRM systems such as Salesforce and advanced proficiency with business tools (e.g., MS Office Suite, Gong). Willingness to travel regionally or internationally (up to 50%) as required. In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. To find out more and to apply to our roles please visit (url removed).
We are working with a leading international technology services organisation seeking a Client Operations Change & Improvement Lead to drive operational transformation across their EMEA business. This is a key role focused on delivering impactful change initiatives across client operations, ensuring new processes, systems and ways of working are successfully embedded across the organisation. The successful candidate will play a central role in aligning operational improvements with wider business strategy, enabling teams to adopt new approaches and ensuring measurable outcomes are achieved. The Role You will lead and deliver business change initiatives across multiple operational teams, working closely with senior stakeholders to ensure successful adoption and long-term sustainability of change programmes. Key responsibilities include: Leading end-to-end change management activities for complex operational transformation initiatives Developing and executing structured change strategies and adoption plans Partnering with project teams and senior stakeholders to drive successful change outcomes Supporting teams through organisational change by delivering clear communication, training and engagement strategies Embedding agile ways of working and supporting delivery teams using frameworks such as Scrum or Kanban Measuring change adoption and success through defined KPIs and metrics Identifying opportunities for operational improvement and workflow optimisation Coaching internal teams and stakeholders on change management best practice Ensuring initiatives align with broader strategic, operational and commercial objectives We are looking for someone who combines strong change management expertise with commercial awareness and excellent stakeholder engagement skills. Key experience includes: Proven experience delivering business or operational change programmes Experience applying structured change methodologies such as ADKAR / Prosci Exposure to Agile delivery frameworks (Scrum / Kanban) Experience working with tools such as Jira Strong stakeholder management and communication skills across multiple business levels Ability to translate strategic goals into practical operational improvements Experience driving adoption of new processes, systems or ways of working Strong analytical and problem-solving skills Why Apply? Opportunity to influence large-scale operational transformation Work within a global, fast-growing technology environment High level of autonomy and visibility across the business Hybrid working with collaboration across UK and EMEA teams Additional Information Hybrid working model (3 days per week in office) UK based with occasional EMEA travel (Must be able to get to London/Manchester/Sheffield sites) Competitive salary and benefits package If you are an experienced Change Manager, Transformation Lead, or Operational Improvement professional looking to make a real impact within a global organisation, we would love to hear from you.
Mar 12, 2026
Full time
We are working with a leading international technology services organisation seeking a Client Operations Change & Improvement Lead to drive operational transformation across their EMEA business. This is a key role focused on delivering impactful change initiatives across client operations, ensuring new processes, systems and ways of working are successfully embedded across the organisation. The successful candidate will play a central role in aligning operational improvements with wider business strategy, enabling teams to adopt new approaches and ensuring measurable outcomes are achieved. The Role You will lead and deliver business change initiatives across multiple operational teams, working closely with senior stakeholders to ensure successful adoption and long-term sustainability of change programmes. Key responsibilities include: Leading end-to-end change management activities for complex operational transformation initiatives Developing and executing structured change strategies and adoption plans Partnering with project teams and senior stakeholders to drive successful change outcomes Supporting teams through organisational change by delivering clear communication, training and engagement strategies Embedding agile ways of working and supporting delivery teams using frameworks such as Scrum or Kanban Measuring change adoption and success through defined KPIs and metrics Identifying opportunities for operational improvement and workflow optimisation Coaching internal teams and stakeholders on change management best practice Ensuring initiatives align with broader strategic, operational and commercial objectives We are looking for someone who combines strong change management expertise with commercial awareness and excellent stakeholder engagement skills. Key experience includes: Proven experience delivering business or operational change programmes Experience applying structured change methodologies such as ADKAR / Prosci Exposure to Agile delivery frameworks (Scrum / Kanban) Experience working with tools such as Jira Strong stakeholder management and communication skills across multiple business levels Ability to translate strategic goals into practical operational improvements Experience driving adoption of new processes, systems or ways of working Strong analytical and problem-solving skills Why Apply? Opportunity to influence large-scale operational transformation Work within a global, fast-growing technology environment High level of autonomy and visibility across the business Hybrid working with collaboration across UK and EMEA teams Additional Information Hybrid working model (3 days per week in office) UK based with occasional EMEA travel (Must be able to get to London/Manchester/Sheffield sites) Competitive salary and benefits package If you are an experienced Change Manager, Transformation Lead, or Operational Improvement professional looking to make a real impact within a global organisation, we would love to hear from you.
the position The Business Transformation Manager will lead the E2E design of initiatives and processes that enhance our digital capabilities, streamline recruitment operations and drive commercial growth. They will ensure that initiatives support our local and global strategy and can demonstrate they add value to our organisation. Managing a team who work closely to understand the business challenges, processes and opportunities, balancing technical execution with the human side of change. In addition they will plan and execute change strategies to ensure initiatives are adopted correctly to realise their full potential. This may be changing processes, KPI's and business structures. The Transformation Manager will act as Change Lead for the UK into our Global change network. Key Responsibilities Ensuring the team understand the business strategy and their role in the delivery and execution of the strategy Managing and coaching team members to develop professionally Managing performance and behaviour of the team Ensuring that senior business stakeholders are consulted to define the reason for change and prioritise the problems to be solved Optimising and digitalising processes to increase productivity and growth Supporting the Transformation Partners to challenge the status quo and think about the "art of the possible" Creation of as-is and "to-be" processes Delivering change management workshops to senior stakeholders to ensure change is cascaded throughout the organisation, with accountability and responsibilities clearly defined. Work closely with the Strategic Projects Team to ensure transformational elements of the programme are delivered on time. Provide guidance on engagement tactics that can be used to increase adoption of the programmes Oversight and management of Proof of concepts being executed. Presenting outcomes to senior management. Measure and monitor success via KPIs affected by the change and identify the impact the change will/should have on KPIs when transitioning to BAU. Provide input to support the design and delivery of training programmes and communications with L&D and Marketing. Manage and execute their own transformation projects whilst managing team members to execute business transformation activities. Candidate Profile Recruitment experience preferential not essential Proven experience delivering transformation initiatives Ability to analyse business processes to identify improvement opportunities Change management experience Familiarity with "Lean" or "design thinking" principles A background of managing people and working with senior stakeholders A leader who can balance technical execution with the human side of change Excellent verbal and written communication skills Work with a lot of autonomy Highly resilient with the ability to prioritise and multi task effectively Proven problem-solving skills with the ability to form well thought out conclusions and recommendations. If you want to join one of the world's largest, leading recruitment organisations, in a position that will see you engaging with key stakeholders and taking responsibility for delivering a first class service to your candidates and client then please do get in touch today with Sam Badger by applying to the vacancy. We are an inclusive employer and should you require any reasonable adjustments in order to complete any aspect of the recruitment process, please contact the Internal Talent Acquisition (ITA) team. Randstad is committed to equal opportunities for all and will not discriminate based on an individual's sex, race, disability, gender reassignment, pregnancy and maternity, marriage and civil partnership, religion or belief, sexual orientation or age. We are an inclusive employer and should you require any reasonable adjustments in order to complete any aspect of the recruitment process, please contact us on (url removed)
Mar 12, 2026
Full time
the position The Business Transformation Manager will lead the E2E design of initiatives and processes that enhance our digital capabilities, streamline recruitment operations and drive commercial growth. They will ensure that initiatives support our local and global strategy and can demonstrate they add value to our organisation. Managing a team who work closely to understand the business challenges, processes and opportunities, balancing technical execution with the human side of change. In addition they will plan and execute change strategies to ensure initiatives are adopted correctly to realise their full potential. This may be changing processes, KPI's and business structures. The Transformation Manager will act as Change Lead for the UK into our Global change network. Key Responsibilities Ensuring the team understand the business strategy and their role in the delivery and execution of the strategy Managing and coaching team members to develop professionally Managing performance and behaviour of the team Ensuring that senior business stakeholders are consulted to define the reason for change and prioritise the problems to be solved Optimising and digitalising processes to increase productivity and growth Supporting the Transformation Partners to challenge the status quo and think about the "art of the possible" Creation of as-is and "to-be" processes Delivering change management workshops to senior stakeholders to ensure change is cascaded throughout the organisation, with accountability and responsibilities clearly defined. Work closely with the Strategic Projects Team to ensure transformational elements of the programme are delivered on time. Provide guidance on engagement tactics that can be used to increase adoption of the programmes Oversight and management of Proof of concepts being executed. Presenting outcomes to senior management. Measure and monitor success via KPIs affected by the change and identify the impact the change will/should have on KPIs when transitioning to BAU. Provide input to support the design and delivery of training programmes and communications with L&D and Marketing. Manage and execute their own transformation projects whilst managing team members to execute business transformation activities. Candidate Profile Recruitment experience preferential not essential Proven experience delivering transformation initiatives Ability to analyse business processes to identify improvement opportunities Change management experience Familiarity with "Lean" or "design thinking" principles A background of managing people and working with senior stakeholders A leader who can balance technical execution with the human side of change Excellent verbal and written communication skills Work with a lot of autonomy Highly resilient with the ability to prioritise and multi task effectively Proven problem-solving skills with the ability to form well thought out conclusions and recommendations. If you want to join one of the world's largest, leading recruitment organisations, in a position that will see you engaging with key stakeholders and taking responsibility for delivering a first class service to your candidates and client then please do get in touch today with Sam Badger by applying to the vacancy. We are an inclusive employer and should you require any reasonable adjustments in order to complete any aspect of the recruitment process, please contact the Internal Talent Acquisition (ITA) team. Randstad is committed to equal opportunities for all and will not discriminate based on an individual's sex, race, disability, gender reassignment, pregnancy and maternity, marriage and civil partnership, religion or belief, sexual orientation or age. We are an inclusive employer and should you require any reasonable adjustments in order to complete any aspect of the recruitment process, please contact us on (url removed)
