Who we are GlobalData is a leading information services and analytics company, providing trusted intelligence that helps organizations decode the future and make smarter decisions. By combining proprietary data, expert analysis, and cutting-edge technology, we empower clients across the world s largest industries to anticipate change, identify opportunity, and gain competitive advantage. We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide, across 20+ industries, delivering value for over 5,000 customers. Why join the Sales team at GlobalData? Global Data is at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment we need curious, ambitious, courageous people to support us in achieving our vision of becoming the world s trusted source of strategic industry intelligence. Our big ambitions mean that life at Global Data is fast paced, entrepreneurial and rewarding. We recognise the collective power of our people, and it s the collaboration of our teams that have shaped our success and will continue to do so in the future. The Sales team operates at the face of our business introducing clients to our trusted strategic intelligence. With an established book of leading brands and the scope carve your own market, there is a real opportunity for sales talent at all levels to develop in our growing business. The culture is buzzing and positive, and you can expect to be rewarded well with our uncapped commission scheme. The role As an Enterprise BDM, you will lead the engagement with enterprise-level clients across a defined territory/ sector, driving new business and expanding existing relationships. You ll act as a strategic advisor, consulting with senior decision makers, identifying client challenges, and aligning Global Data s suite of intelligence solutions to their business objectives. This role requires a sophisticated understanding of enterprise sales cycles, strong commercial acumen, and a proven ability to manage multi-stakeholder relationships across complex organizations. This position requires commercial acumen and a collaborative mindset, working effectively across a matrixed organization to deliver tailored, high impact solutions to clients. You ll be solution selling using value based selling approaches. What you ll be doing Develop and execute a territory or vertical strategy that aligns with Global Data s broader commercial objectives. Own the end-to-end enterprise sales cycle from prospecting and qualification to negotiation and close, ensuring consistent overachievement of revenue targets. Build and expand executive level relationships with key accounts, positioning GlobalData as a trusted strategic partner. Use social selling techniques to identify, connect with, and nurture prospective clients, positioning yourself as a thought leader in the market. Collaborate with internal stakeholders, including Product, Marketing, and Customer Success teams, to deliver exceptional customer experiences. Lead solution based selling engagements, demonstrating GlobalData s data, and intelligence capabilities through high impact presentations and proposals. Identify opportunities across GlobalData s portfolio to maximize client value and revenue potential. Maintain deep understanding of client industries, emerging market trends, and competitor offerings to drive consultative dialogue and thought leadership. Provide accurate and timely sales forecasts and pipeline reports to senior management. Represent GlobalData at industry events, conferences, and executive forums to promote the brand and network with potential partners. What we re looking for Extensive experience in enterprise B2B sales, ideally within data, analytics, SaaS, or information services sectors. Proven track record of achieving and exceeding sales targets within complex, consultative selling environments. Experience working cross-functionally and across global matrix structures to deliver client solutions. Strong grasp of social selling techniques, digital prospecting, and relationship nurturing through platforms such as LinkedIn. Exceptional ability to engage, influence, and negotiate with C-level executives and senior decision makers. Strong strategic thinking and problem-solving abilities, with the ability to tailor solutions to client challenges. Demonstrated success managing long sales cycles and multi stakeholder engagements. Excellent presentation, communication, and interpersonal skills. Highly organized, proactive, and results driven, with a passion for building lasting client partnerships. Experience working with CRM systems such as Salesforce and advanced proficiency with business tools (e.g., MS Office Suite, Gong). Willingness to travel regionally or internationally (up to 50%) as required. In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. To find out more and to apply to our roles please visit (url removed).
Mar 18, 2026
Full time
Who we are GlobalData is a leading information services and analytics company, providing trusted intelligence that helps organizations decode the future and make smarter decisions. By combining proprietary data, expert analysis, and cutting-edge technology, we empower clients across the world s largest industries to anticipate change, identify opportunity, and gain competitive advantage. We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide, across 20+ industries, delivering value for over 5,000 customers. Why join the Sales team at GlobalData? Global Data is at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment we need curious, ambitious, courageous people to support us in achieving our vision of becoming the world s trusted source of strategic industry intelligence. Our big ambitions mean that life at Global Data is fast paced, entrepreneurial and rewarding. We recognise the collective power of our people, and it s the collaboration of our teams that have shaped our success and will continue to do so in the future. The Sales team operates at the face of our business introducing clients to our trusted strategic intelligence. With an established book of leading brands and the scope carve your own market, there is a real opportunity for sales talent at all levels to develop in our growing business. The culture is buzzing and positive, and you can expect to be rewarded well with our uncapped commission scheme. The role As an Enterprise BDM, you will lead the engagement with enterprise-level clients across a defined territory/ sector, driving new business and expanding existing relationships. You ll act as a strategic advisor, consulting with senior decision makers, identifying client challenges, and aligning Global Data s suite of intelligence solutions to their business objectives. This role requires a sophisticated understanding of enterprise sales cycles, strong commercial acumen, and a proven ability to manage multi-stakeholder relationships across complex organizations. This position requires commercial acumen and a collaborative mindset, working effectively across a matrixed organization to deliver tailored, high impact solutions to clients. You ll be solution selling using value based selling approaches. What you ll be doing Develop and execute a territory or vertical strategy that aligns with Global Data s broader commercial objectives. Own the end-to-end enterprise sales cycle from prospecting and qualification to negotiation and close, ensuring consistent overachievement of revenue targets. Build and expand executive level relationships with key accounts, positioning GlobalData as a trusted strategic partner. Use social selling techniques to identify, connect with, and nurture prospective clients, positioning yourself as a thought leader in the market. Collaborate with internal stakeholders, including Product, Marketing, and Customer Success teams, to deliver exceptional customer experiences. Lead solution based selling engagements, demonstrating GlobalData s data, and intelligence capabilities through high impact presentations and proposals. Identify opportunities across GlobalData s portfolio to maximize client value and revenue potential. Maintain deep understanding of client industries, emerging market trends, and competitor offerings to drive consultative dialogue and thought leadership. Provide accurate and timely sales forecasts and pipeline reports to senior management. Represent GlobalData at industry events, conferences, and executive forums to promote the brand and network with potential partners. What we re looking for Extensive experience in enterprise B2B sales, ideally within data, analytics, SaaS, or information services sectors. Proven track record of achieving and exceeding sales targets within complex, consultative selling environments. Experience working cross-functionally and across global matrix structures to deliver client solutions. Strong grasp of social selling techniques, digital prospecting, and relationship nurturing through platforms such as LinkedIn. Exceptional ability to engage, influence, and negotiate with C-level executives and senior decision makers. Strong strategic thinking and problem-solving abilities, with the ability to tailor solutions to client challenges. Demonstrated success managing long sales cycles and multi stakeholder engagements. Excellent presentation, communication, and interpersonal skills. Highly organized, proactive, and results driven, with a passion for building lasting client partnerships. Experience working with CRM systems such as Salesforce and advanced proficiency with business tools (e.g., MS Office Suite, Gong). Willingness to travel regionally or internationally (up to 50%) as required. In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. To find out more and to apply to our roles please visit (url removed).
We are working with a leading international technology services organisation seeking a Client Operations Change & Improvement Lead to drive operational transformation across their EMEA business. This is a key role focused on delivering impactful change initiatives across client operations, ensuring new processes, systems and ways of working are successfully embedded across the organisation. The successful candidate will play a central role in aligning operational improvements with wider business strategy, enabling teams to adopt new approaches and ensuring measurable outcomes are achieved. The Role You will lead and deliver business change initiatives across multiple operational teams, working closely with senior stakeholders to ensure successful adoption and long-term sustainability of change programmes. Key responsibilities include: Leading end-to-end change management activities for complex operational transformation initiatives Developing and executing structured change strategies and adoption plans Partnering with project teams and senior stakeholders to drive successful change outcomes Supporting teams through organisational change by delivering clear communication, training and engagement strategies Embedding agile ways of working and supporting delivery teams using frameworks such as Scrum or Kanban Measuring change adoption and success through defined KPIs and metrics Identifying opportunities for operational improvement and workflow optimisation Coaching internal teams and stakeholders on change management best practice Ensuring initiatives align with broader strategic, operational and commercial objectives We are looking for someone who combines strong change management expertise with commercial awareness and excellent stakeholder engagement skills. Key experience includes: Proven experience delivering business or operational change programmes Experience applying structured change methodologies such as ADKAR / Prosci Exposure to Agile delivery frameworks (Scrum / Kanban) Experience working with tools such as Jira Strong stakeholder management and communication skills across multiple business levels Ability to translate strategic goals into practical operational improvements Experience driving adoption of new processes, systems or ways of working Strong analytical and problem-solving skills Why Apply? Opportunity to influence large-scale operational transformation Work within a global, fast-growing technology environment High level of autonomy and visibility across the business Hybrid working with collaboration across UK and EMEA teams Additional Information Hybrid working model (3 days per week in office) UK based with occasional EMEA travel (Must be able to get to London/Manchester/Sheffield sites) Competitive salary and benefits package If you are an experienced Change Manager, Transformation Lead, or Operational Improvement professional looking to make a real impact within a global organisation, we would love to hear from you.
Mar 12, 2026
Full time
We are working with a leading international technology services organisation seeking a Client Operations Change & Improvement Lead to drive operational transformation across their EMEA business. This is a key role focused on delivering impactful change initiatives across client operations, ensuring new processes, systems and ways of working are successfully embedded across the organisation. The successful candidate will play a central role in aligning operational improvements with wider business strategy, enabling teams to adopt new approaches and ensuring measurable outcomes are achieved. The Role You will lead and deliver business change initiatives across multiple operational teams, working closely with senior stakeholders to ensure successful adoption and long-term sustainability of change programmes. Key responsibilities include: Leading end-to-end change management activities for complex operational transformation initiatives Developing and executing structured change strategies and adoption plans Partnering with project teams and senior stakeholders to drive successful change outcomes Supporting teams through organisational change by delivering clear communication, training and engagement strategies Embedding agile ways of working and supporting delivery teams using frameworks such as Scrum or Kanban Measuring change adoption and success through defined KPIs and metrics Identifying opportunities for operational improvement and workflow optimisation Coaching internal teams and stakeholders on change management best practice Ensuring initiatives align with broader strategic, operational and commercial objectives We are looking for someone who combines strong change management expertise with commercial awareness and excellent stakeholder engagement skills. Key experience includes: Proven experience delivering business or operational change programmes Experience applying structured change methodologies such as ADKAR / Prosci Exposure to Agile delivery frameworks (Scrum / Kanban) Experience working with tools such as Jira Strong stakeholder management and communication skills across multiple business levels Ability to translate strategic goals into practical operational improvements Experience driving adoption of new processes, systems or ways of working Strong analytical and problem-solving skills Why Apply? Opportunity to influence large-scale operational transformation Work within a global, fast-growing technology environment High level of autonomy and visibility across the business Hybrid working with collaboration across UK and EMEA teams Additional Information Hybrid working model (3 days per week in office) UK based with occasional EMEA travel (Must be able to get to London/Manchester/Sheffield sites) Competitive salary and benefits package If you are an experienced Change Manager, Transformation Lead, or Operational Improvement professional looking to make a real impact within a global organisation, we would love to hear from you.
the position The Business Transformation Manager will lead the E2E design of initiatives and processes that enhance our digital capabilities, streamline recruitment operations and drive commercial growth. They will ensure that initiatives support our local and global strategy and can demonstrate they add value to our organisation. Managing a team who work closely to understand the business challenges, processes and opportunities, balancing technical execution with the human side of change. In addition they will plan and execute change strategies to ensure initiatives are adopted correctly to realise their full potential. This may be changing processes, KPI's and business structures. The Transformation Manager will act as Change Lead for the UK into our Global change network. Key Responsibilities Ensuring the team understand the business strategy and their role in the delivery and execution of the strategy Managing and coaching team members to develop professionally Managing performance and behaviour of the team Ensuring that senior business stakeholders are consulted to define the reason for change and prioritise the problems to be solved Optimising and digitalising processes to increase productivity and growth Supporting the Transformation Partners to challenge the status quo and think about the "art of the possible" Creation of as-is and "to-be" processes Delivering change management workshops to senior stakeholders to ensure change is cascaded throughout the organisation, with accountability and responsibilities clearly defined. Work closely with the Strategic Projects Team to ensure transformational elements of the programme are delivered on time. Provide guidance on engagement tactics that can be used to increase adoption of the programmes Oversight and management of Proof of concepts being executed. Presenting outcomes to senior management. Measure and monitor success via KPIs affected by the change and identify the impact the change will/should have on KPIs when transitioning to BAU. Provide input to support the design and delivery of training programmes and communications with L&D and Marketing. Manage and execute their own transformation projects whilst managing team members to execute business transformation activities. Candidate Profile Recruitment experience preferential not essential Proven experience delivering transformation initiatives Ability to analyse business processes to identify improvement opportunities Change management experience Familiarity with "Lean" or "design thinking" principles A background of managing people and working with senior stakeholders A leader who can balance technical execution with the human side of change Excellent verbal and written communication skills Work with a lot of autonomy Highly resilient with the ability to prioritise and multi task effectively Proven problem-solving skills with the ability to form well thought out conclusions and recommendations. If you want to join one of the world's largest, leading recruitment organisations, in a position that will see you engaging with key stakeholders and taking responsibility for delivering a first class service to your candidates and client then please do get in touch today with Sam Badger by applying to the vacancy. We are an inclusive employer and should you require any reasonable adjustments in order to complete any aspect of the recruitment process, please contact the Internal Talent Acquisition (ITA) team. Randstad is committed to equal opportunities for all and will not discriminate based on an individual's sex, race, disability, gender reassignment, pregnancy and maternity, marriage and civil partnership, religion or belief, sexual orientation or age. We are an inclusive employer and should you require any reasonable adjustments in order to complete any aspect of the recruitment process, please contact us on (url removed)
Mar 12, 2026
Full time
the position The Business Transformation Manager will lead the E2E design of initiatives and processes that enhance our digital capabilities, streamline recruitment operations and drive commercial growth. They will ensure that initiatives support our local and global strategy and can demonstrate they add value to our organisation. Managing a team who work closely to understand the business challenges, processes and opportunities, balancing technical execution with the human side of change. In addition they will plan and execute change strategies to ensure initiatives are adopted correctly to realise their full potential. This may be changing processes, KPI's and business structures. The Transformation Manager will act as Change Lead for the UK into our Global change network. Key Responsibilities Ensuring the team understand the business strategy and their role in the delivery and execution of the strategy Managing and coaching team members to develop professionally Managing performance and behaviour of the team Ensuring that senior business stakeholders are consulted to define the reason for change and prioritise the problems to be solved Optimising and digitalising processes to increase productivity and growth Supporting the Transformation Partners to challenge the status quo and think about the "art of the possible" Creation of as-is and "to-be" processes Delivering change management workshops to senior stakeholders to ensure change is cascaded throughout the organisation, with accountability and responsibilities clearly defined. Work closely with the Strategic Projects Team to ensure transformational elements of the programme are delivered on time. Provide guidance on engagement tactics that can be used to increase adoption of the programmes Oversight and management of Proof of concepts being executed. Presenting outcomes to senior management. Measure and monitor success via KPIs affected by the change and identify the impact the change will/should have on KPIs when transitioning to BAU. Provide input to support the design and delivery of training programmes and communications with L&D and Marketing. Manage and execute their own transformation projects whilst managing team members to execute business transformation activities. Candidate Profile Recruitment experience preferential not essential Proven experience delivering transformation initiatives Ability to analyse business processes to identify improvement opportunities Change management experience Familiarity with "Lean" or "design thinking" principles A background of managing people and working with senior stakeholders A leader who can balance technical execution with the human side of change Excellent verbal and written communication skills Work with a lot of autonomy Highly resilient with the ability to prioritise and multi task effectively Proven problem-solving skills with the ability to form well thought out conclusions and recommendations. If you want to join one of the world's largest, leading recruitment organisations, in a position that will see you engaging with key stakeholders and taking responsibility for delivering a first class service to your candidates and client then please do get in touch today with Sam Badger by applying to the vacancy. We are an inclusive employer and should you require any reasonable adjustments in order to complete any aspect of the recruitment process, please contact the Internal Talent Acquisition (ITA) team. Randstad is committed to equal opportunities for all and will not discriminate based on an individual's sex, race, disability, gender reassignment, pregnancy and maternity, marriage and civil partnership, religion or belief, sexual orientation or age. We are an inclusive employer and should you require any reasonable adjustments in order to complete any aspect of the recruitment process, please contact us on (url removed)
Who are we Founded in 1896, Knight Frank was registered as Knight Frank LLP a Limited Liability Partnership, on 3 November 2003, registered in England & Wales at 55 Baker Street, London, W1U 8AN with the registered number of OC305934. Headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. We work responsibly in partnership to enhance people's lives and environments in over 50 Markets, 600+ Offices, 20,000+ People, 1 Global Network. At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients' unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors - both emerging and established - we are dedicated to meeting and exceeding their property goals.A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. Learn more about what sets us apart . About The Role Role Purpose The Project & Change Manager plays a pivotal role in shaping a more connected, inclusive and high performing colleague experience across the UK. Reporting to and working closely with the UK Head of Talent & Culture Strategy, the role blends project leadership, change expertise and people insight to turn strategic ambition into meaningful, lasting impact.As the engine behind Talent & Culture delivery, the Project & Change Manager provides end to end project management for T&C priorities, acts as the change management lead for people related initiatives, and serves as the key connection point between the Talent & Culture team and the Platform (Workday/HRIS) team.Success in this role hinges on deep understanding of our business, our people and our persona groups - ensuring change is designed in a way that reflects how colleagues work, what they need and what will help them thrive. Working collaboratively with Belonging & Inclusion, Employee Experience and other specialist teams, the role ensures that every change we deliver is accessible, inclusive and grounded in real colleague insight.Operating with a high degree of autonomy, the Project & Change Manager brings order to complexity - translating ideas into clear, actionable plans; coordinating stakeholders; reducing ambiguity; and ensuring new processes, systems and ways of working are adopted smoothly and sustainably. This role requires exceptional organisation, strong judgement, confident stakeholder influence and the ability to anticipate needs, remove blockers and make informed recommendations. Key Responsibilities Change Management & Readiness Lead change planning and delivery for priority Talent & Culture initiatives, including readiness and change maturity assessments-maturity assessments. Conduct stakeholder mapping, persona based-based impact assessments and define behaviour shifts aligned to people and business priorities. Support the creation of Project Proposals, Business Cases and Board materials. Ensure all change plans reflect inclusion, accessibility and a seamless end to-to-end employee experience. Prepare executive sponsors with clear briefings, maintain alignment through governance rhythms and track progress against a defined change success -success framework.Project Management, Risk & Delivery Own and deliver robust project plans for the Talent & Culture team, clearly outlining scope, timelines, milestones, dependencies, RAID and roles. Work independently to drive momentum, identify issues early and recommend solutions without the need for close oversight. Coordinate effectively with the wider People team, Internal Communications, Platform team and external partners as needed. Identify people related and adoption risks, run scenario planning and establish clear mitigations and escalation pathways. Develop reinforcement and sustainment plans (e.g., nudges, leader prompts, microlearning), completing 30/60/90 day reviews and transitioning effectively to BAU owners. Systems Change & Business Impact Act as the bridge between Talent & Culture and the Platform team across HRIS (Workday) releases, enhancements and configuration changes. Act as a people change advisor on technical or system changes, ensuring business and colleague impacts are understood and reflected in communications, learning and support led by the Platform and People Transformation teams. Support a coordinated approach to UAT and adoption, contributing a change and employee experience perspective across Workday processes and user journeys. Ensure Workday/HRIS changes align with wider employee experience, capability and readiness goals. Change Network, Communications & Engagement Manage and upskill the cross business Change Network, creating toolkits, briefing packs, FAQs and feedback loops. Co create change and communication plans with Internal Communications, sequenced and tailored to different personas using inclusive language. Produce clear, accessible and user friendly learning and support resources (e.g., guides, walkthroughs, microlearning). Continuously monitor, review and refine the Change Network to ensure it reflects evolving business needs - adjusting membership, engagement rhythms and capability levels so the right people are equipped to support change at the right time. Capability Building, Behavioural Change & Continuous Improvement Apply behavioural science techniques (e.g., nudges, social proof, friction reduction) to help new habits form and stick. Partner with Talent Management & Development to identify and implement learning interventions that support behaviour change. Capture lessons learned and continually improve change toolkits, processes and delivery rhythms.Skills & Experience Experience delivering change, transformation, and complex projects (ideally within HR, Talent, or People functions).o Strong technical change and project management capability, balanced with an employee experience (EX) and user centred (UX) lens. Practical proficiency with change methodologies (e.g., ADKAR/Prosci/Kotter) and readiness or impact assessment techniques. Proven stakeholder management and influencing skills - able to build trust quickly, challenge effectively and bring senior leaders and cross functional teams along through change. Ability to work autonomously and lead projects independently, anticipating needs, solving problems and progressing work without close supervision. Exceptional organisational skills - able to manage multiple initiatives, maintain pace and deliver high quality outputs consistently. Experience working with HRIS or technical teams (ideally Workday) and translating system changes into people impacts. Strong analytical and data literacy skills, with experience defining and tracking adoption, utilisation and proficiency measures. Robust project management and risk/RAID capability, including scenario planning and dependency mapping.
Mar 09, 2026
Full time
Who are we Founded in 1896, Knight Frank was registered as Knight Frank LLP a Limited Liability Partnership, on 3 November 2003, registered in England & Wales at 55 Baker Street, London, W1U 8AN with the registered number of OC305934. Headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. We work responsibly in partnership to enhance people's lives and environments in over 50 Markets, 600+ Offices, 20,000+ People, 1 Global Network. At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients' unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors - both emerging and established - we are dedicated to meeting and exceeding their property goals.A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. Learn more about what sets us apart . About The Role Role Purpose The Project & Change Manager plays a pivotal role in shaping a more connected, inclusive and high performing colleague experience across the UK. Reporting to and working closely with the UK Head of Talent & Culture Strategy, the role blends project leadership, change expertise and people insight to turn strategic ambition into meaningful, lasting impact.As the engine behind Talent & Culture delivery, the Project & Change Manager provides end to end project management for T&C priorities, acts as the change management lead for people related initiatives, and serves as the key connection point between the Talent & Culture team and the Platform (Workday/HRIS) team.Success in this role hinges on deep understanding of our business, our people and our persona groups - ensuring change is designed in a way that reflects how colleagues work, what they need and what will help them thrive. Working collaboratively with Belonging & Inclusion, Employee Experience and other specialist teams, the role ensures that every change we deliver is accessible, inclusive and grounded in real colleague insight.Operating with a high degree of autonomy, the Project & Change Manager brings order to complexity - translating ideas into clear, actionable plans; coordinating stakeholders; reducing ambiguity; and ensuring new processes, systems and ways of working are adopted smoothly and sustainably. This role requires exceptional organisation, strong judgement, confident stakeholder influence and the ability to anticipate needs, remove blockers and make informed recommendations. Key Responsibilities Change Management & Readiness Lead change planning and delivery for priority Talent & Culture initiatives, including readiness and change maturity assessments-maturity assessments. Conduct stakeholder mapping, persona based-based impact assessments and define behaviour shifts aligned to people and business priorities. Support the creation of Project Proposals, Business Cases and Board materials. Ensure all change plans reflect inclusion, accessibility and a seamless end to-to-end employee experience. Prepare executive sponsors with clear briefings, maintain alignment through governance rhythms and track progress against a defined change success -success framework.Project Management, Risk & Delivery Own and deliver robust project plans for the Talent & Culture team, clearly outlining scope, timelines, milestones, dependencies, RAID and roles. Work independently to drive momentum, identify issues early and recommend solutions without the need for close oversight. Coordinate effectively with the wider People team, Internal Communications, Platform team and external partners as needed. Identify people related and adoption risks, run scenario planning and establish clear mitigations and escalation pathways. Develop reinforcement and sustainment plans (e.g., nudges, leader prompts, microlearning), completing 30/60/90 day reviews and transitioning effectively to BAU owners. Systems Change & Business Impact Act as the bridge between Talent & Culture and the Platform team across HRIS (Workday) releases, enhancements and configuration changes. Act as a people change advisor on technical or system changes, ensuring business and colleague impacts are understood and reflected in communications, learning and support led by the Platform and People Transformation teams. Support a coordinated approach to UAT and adoption, contributing a change and employee experience perspective across Workday processes and user journeys. Ensure Workday/HRIS changes align with wider employee experience, capability and readiness goals. Change Network, Communications & Engagement Manage and upskill the cross business Change Network, creating toolkits, briefing packs, FAQs and feedback loops. Co create change and communication plans with Internal Communications, sequenced and tailored to different personas using inclusive language. Produce clear, accessible and user friendly learning and support resources (e.g., guides, walkthroughs, microlearning). Continuously monitor, review and refine the Change Network to ensure it reflects evolving business needs - adjusting membership, engagement rhythms and capability levels so the right people are equipped to support change at the right time. Capability Building, Behavioural Change & Continuous Improvement Apply behavioural science techniques (e.g., nudges, social proof, friction reduction) to help new habits form and stick. Partner with Talent Management & Development to identify and implement learning interventions that support behaviour change. Capture lessons learned and continually improve change toolkits, processes and delivery rhythms.Skills & Experience Experience delivering change, transformation, and complex projects (ideally within HR, Talent, or People functions).o Strong technical change and project management capability, balanced with an employee experience (EX) and user centred (UX) lens. Practical proficiency with change methodologies (e.g., ADKAR/Prosci/Kotter) and readiness or impact assessment techniques. Proven stakeholder management and influencing skills - able to build trust quickly, challenge effectively and bring senior leaders and cross functional teams along through change. Ability to work autonomously and lead projects independently, anticipating needs, solving problems and progressing work without close supervision. Exceptional organisational skills - able to manage multiple initiatives, maintain pace and deliver high quality outputs consistently. Experience working with HRIS or technical teams (ideally Workday) and translating system changes into people impacts. Strong analytical and data literacy skills, with experience defining and tracking adoption, utilisation and proficiency measures. Robust project management and risk/RAID capability, including scenario planning and dependency mapping.
London, UK or Paris, France AXA XL is an Equal Opportunity Employer. At AXA XL, we are transforming Human Resources to help our business attract, engage, develop, and retain the best talent globally. As part of this transformation, Learning & Development plays a critical role in building future ready skills and capabilities across the organisation. We are committed to building diverse and inclusive teams that reflect the clients we serve. We believe innovation thrives when colleagues bring different perspectives, backgrounds, and experiences, and we strive to create an environment where everyone can reach their full potential. We are now looking to appoint a Global Learning & Development Project Lead to drive the design and delivery of a portfolio of high impact, strategic learning initiatives that support AXA XL's business priorities. What you'll be doing As the Global Learning & Development Project Lead, you will sit within the Global Talent Management & Employee Experience team and work in close partnership with the Global Head of Learning & Development. Your role will focus on leading end to end delivery of global learning projects, partnering closely with senior business stakeholders across Claims, Legal, HR, Risk and other functions. What will your essential responsibilities include? Strategic Project Leadership Lead the end to end delivery of key global learning and development projects, from discovery and design through to implementation, evaluation, and continuous improvement. Act as the primary learning project lead for strategic initiatives such as the Claims & Legal Academy, Risk Academy and HR Academy. Translate enterprise and functional strategies into clear learning project plans, milestones, success measures, and delivery roadmaps. Stakeholder Partnership Partner closely with senior leaders, subject matter experts, and HR Business Partners across Claims, Legal, Risk, and other functions to co design learning solutions that address priority capability gaps. Facilitate alignment between business needs and learning outcomes, ensuring projects deliver measurable value and business impact. Serve as a trusted adviser to stakeholders on learning design, delivery approaches, and capability development. Design & Delivery Excellence Oversee the design and development of engaging, blended learning experiences (e.g., academies, pathways, programmes, digital learning, on the job learning). Ensure learning solutions are scalable, globally relevant, and aligned with AXA XL learning standards and learner experience principles. Partner with global and regional learning teams to co create and localise solutions where required. Project & Change Management Apply project management discipline to manage scope, timelines, dependencies, risks, and resources across multiple concurrent initiatives. Support change management and adoption, working with communications and business stakeholders to drive engagement and uptake of learning solutions. Coordinate with the Demand & Delivery Manager on resourcing and budget management for assigned projects. Measurement & Continuous Improvement Define success metrics and evaluation approaches for learning projects, including qualitative and quantitative measures of impact. Use data and feedback to continuously improve learning solutions and inform future project decisions. Share insights, lessons learned, and best practices across the Global Learning & Development community. Innovation & Future Skills Stay current on learning, capability development, and industry trends, particularly in areas such as digital learning, AI enabled learning, and on the job development. Contribute thought leadership and practical recommendations to enhance AXA XL's learning portfolio and project delivery approach. You will report to the Global Head of Learning & Development. What you'll bring We're looking for someone who has these abilities and skills: Required Skills and Abilities Lead end to end delivery of global learning and development projects, ensuring alignment with strategic objectives. Collaborate with senior leaders and stakeholders to design impact, scalable, and measurable learning solutions. Oversee the development of engaging blended learning experiences, including digital, on the job, and classroom formats. Apply project management discipline to manage scope, timelines, dependencies, risks, and resources across multiple initiatives. Define success metrics, evaluate learning impact, and utilise data for continuous improvement and reporting. Stay current on industry trends, including digital and AI enabled learning, to inform innovative learning strategies. Partner with regional teams to localise and adapt learning programmes for global relevance. Act as a trusted adviser on learning design, delivery approaches, and capability development to drive business impact. What we offer Inclusion AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It's about helping one another - and our business - to move forward and succeed. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe. Robust support for Flexible Working Arrangements Enhanced family friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter Learn more at AXA XL is an Equal Opportunity Employer. Total Rewards AXA XL's Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do. We're committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence. Sustainability At AXA XL, Sustainability is integral to our business strategy. In an ever changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. Our Pillars: Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We're committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans. Addressing climate change: The effects of a changing climate are far reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal led solutions. Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We're training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting. AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL's "Hearts in Action" programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving. For more information, please see Who we are AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it. How? By combining a comprehensive and efficient capital platform, data driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty. With an innovative and flexible approach to risk solutions, we partner with those who move the world forward. Learn more at
Mar 07, 2026
Full time
London, UK or Paris, France AXA XL is an Equal Opportunity Employer. At AXA XL, we are transforming Human Resources to help our business attract, engage, develop, and retain the best talent globally. As part of this transformation, Learning & Development plays a critical role in building future ready skills and capabilities across the organisation. We are committed to building diverse and inclusive teams that reflect the clients we serve. We believe innovation thrives when colleagues bring different perspectives, backgrounds, and experiences, and we strive to create an environment where everyone can reach their full potential. We are now looking to appoint a Global Learning & Development Project Lead to drive the design and delivery of a portfolio of high impact, strategic learning initiatives that support AXA XL's business priorities. What you'll be doing As the Global Learning & Development Project Lead, you will sit within the Global Talent Management & Employee Experience team and work in close partnership with the Global Head of Learning & Development. Your role will focus on leading end to end delivery of global learning projects, partnering closely with senior business stakeholders across Claims, Legal, HR, Risk and other functions. What will your essential responsibilities include? Strategic Project Leadership Lead the end to end delivery of key global learning and development projects, from discovery and design through to implementation, evaluation, and continuous improvement. Act as the primary learning project lead for strategic initiatives such as the Claims & Legal Academy, Risk Academy and HR Academy. Translate enterprise and functional strategies into clear learning project plans, milestones, success measures, and delivery roadmaps. Stakeholder Partnership Partner closely with senior leaders, subject matter experts, and HR Business Partners across Claims, Legal, Risk, and other functions to co design learning solutions that address priority capability gaps. Facilitate alignment between business needs and learning outcomes, ensuring projects deliver measurable value and business impact. Serve as a trusted adviser to stakeholders on learning design, delivery approaches, and capability development. Design & Delivery Excellence Oversee the design and development of engaging, blended learning experiences (e.g., academies, pathways, programmes, digital learning, on the job learning). Ensure learning solutions are scalable, globally relevant, and aligned with AXA XL learning standards and learner experience principles. Partner with global and regional learning teams to co create and localise solutions where required. Project & Change Management Apply project management discipline to manage scope, timelines, dependencies, risks, and resources across multiple concurrent initiatives. Support change management and adoption, working with communications and business stakeholders to drive engagement and uptake of learning solutions. Coordinate with the Demand & Delivery Manager on resourcing and budget management for assigned projects. Measurement & Continuous Improvement Define success metrics and evaluation approaches for learning projects, including qualitative and quantitative measures of impact. Use data and feedback to continuously improve learning solutions and inform future project decisions. Share insights, lessons learned, and best practices across the Global Learning & Development community. Innovation & Future Skills Stay current on learning, capability development, and industry trends, particularly in areas such as digital learning, AI enabled learning, and on the job development. Contribute thought leadership and practical recommendations to enhance AXA XL's learning portfolio and project delivery approach. You will report to the Global Head of Learning & Development. What you'll bring We're looking for someone who has these abilities and skills: Required Skills and Abilities Lead end to end delivery of global learning and development projects, ensuring alignment with strategic objectives. Collaborate with senior leaders and stakeholders to design impact, scalable, and measurable learning solutions. Oversee the development of engaging blended learning experiences, including digital, on the job, and classroom formats. Apply project management discipline to manage scope, timelines, dependencies, risks, and resources across multiple initiatives. Define success metrics, evaluate learning impact, and utilise data for continuous improvement and reporting. Stay current on industry trends, including digital and AI enabled learning, to inform innovative learning strategies. Partner with regional teams to localise and adapt learning programmes for global relevance. Act as a trusted adviser on learning design, delivery approaches, and capability development to drive business impact. What we offer Inclusion AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It's about helping one another - and our business - to move forward and succeed. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe. Robust support for Flexible Working Arrangements Enhanced family friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter Learn more at AXA XL is an Equal Opportunity Employer. Total Rewards AXA XL's Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do. We're committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence. Sustainability At AXA XL, Sustainability is integral to our business strategy. In an ever changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. Our Pillars: Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We're committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans. Addressing climate change: The effects of a changing climate are far reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal led solutions. Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We're training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting. AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL's "Hearts in Action" programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving. For more information, please see Who we are AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it. How? By combining a comprehensive and efficient capital platform, data driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty. With an innovative and flexible approach to risk solutions, we partner with those who move the world forward. Learn more at
Head of Technology - 6 Month FTC - Private Equity A global alternative investment manager is seeking an experienced Head of Technology to lead its IT strategy, infrastructure, and operational delivery across an international platform. This is a senior leadership role with responsibility for shaping and delivering the organisation's technology roadmap while ensuring high performing, scalable, and commercially aligned technology operations. The Role The Head of Technology will be responsible for the overall leadership of the firm's IT function, including infrastructure, enterprise systems, vendor management, and technology transformation initiatives. This role combines strategic oversight with operational accountability - ensuring technology enables business growth, supports international operations, and delivers a high-quality user experience across all offices. You will act as the senior technology representative across the business and during investor due diligence processes, providing assurance around systems, resilience, and operational capability. Key Responsibilities Strategic oversight of global IT operations across multiple international offices Ownership of hybrid infrastructure (Azure and on premises environments) Development and execution of the firm's technology roadmap Leadership and management of key outsourced technology partners and vendor ecosystem Oversight of enterprise platforms, including fund administration systems Delivery of business critical technology projects across regions IT budget ownership, forecasting, and cost optimisation Ensuring operational resilience and regulatory readiness (including DORA) Acting as a technology business partner to senior stakeholders across all departments Leading AI and data enablement initiatives, including adoption of Microsoft Fabric, Copilot, and Power BI Supporting investor operational due diligence engagements as the primary technology contact Experience & Background Senior technology leadership experience within private equity, asset management, or broader investment management environments highly desirable Strong hands on knowledge of Microsoft 365 and Microsoft Azure Experience managing hybrid infrastructure environments Proven track record of leading outsourced IT providers and global vendor relationships Experience operating within regulated financial services environments Demonstrable ability to deliver structured technology change within fast paced organisations Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates. About the Job Contract Type: Temporary Focus: IT Management/Senior Appointments Workplace Type: Hybrid Experience Level: Director Location: London Contract Type: Temporary Specialism: Technology & Digital Focus: IT Management/Senior Appointments Industry: Banking Salary: £80,000 - £100,000 per annum Workplace Type: Hybrid Experience Level: Director Location: London Job Reference: WXAXXU-03E90945 Date posted: 12 February 2026 Consultant: Charlie Douds
Mar 04, 2026
Full time
Head of Technology - 6 Month FTC - Private Equity A global alternative investment manager is seeking an experienced Head of Technology to lead its IT strategy, infrastructure, and operational delivery across an international platform. This is a senior leadership role with responsibility for shaping and delivering the organisation's technology roadmap while ensuring high performing, scalable, and commercially aligned technology operations. The Role The Head of Technology will be responsible for the overall leadership of the firm's IT function, including infrastructure, enterprise systems, vendor management, and technology transformation initiatives. This role combines strategic oversight with operational accountability - ensuring technology enables business growth, supports international operations, and delivers a high-quality user experience across all offices. You will act as the senior technology representative across the business and during investor due diligence processes, providing assurance around systems, resilience, and operational capability. Key Responsibilities Strategic oversight of global IT operations across multiple international offices Ownership of hybrid infrastructure (Azure and on premises environments) Development and execution of the firm's technology roadmap Leadership and management of key outsourced technology partners and vendor ecosystem Oversight of enterprise platforms, including fund administration systems Delivery of business critical technology projects across regions IT budget ownership, forecasting, and cost optimisation Ensuring operational resilience and regulatory readiness (including DORA) Acting as a technology business partner to senior stakeholders across all departments Leading AI and data enablement initiatives, including adoption of Microsoft Fabric, Copilot, and Power BI Supporting investor operational due diligence engagements as the primary technology contact Experience & Background Senior technology leadership experience within private equity, asset management, or broader investment management environments highly desirable Strong hands on knowledge of Microsoft 365 and Microsoft Azure Experience managing hybrid infrastructure environments Proven track record of leading outsourced IT providers and global vendor relationships Experience operating within regulated financial services environments Demonstrable ability to deliver structured technology change within fast paced organisations Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates. About the Job Contract Type: Temporary Focus: IT Management/Senior Appointments Workplace Type: Hybrid Experience Level: Director Location: London Contract Type: Temporary Specialism: Technology & Digital Focus: IT Management/Senior Appointments Industry: Banking Salary: £80,000 - £100,000 per annum Workplace Type: Hybrid Experience Level: Director Location: London Job Reference: WXAXXU-03E90945 Date posted: 12 February 2026 Consultant: Charlie Douds
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do BCG is looking for a Senior Manager level Enterprise Architect to pioneer the way forward on the use of GenAI across BCG. The heart of this role is to define the architectures(s) to support leading edge use of GenAI in our consulting, to deliver world class insights and impact to our clients, and new ways of working within our internal support teams. You will be an expert in GenAI and AI with experience of consulting and knowledge management. You will be great at working with consulting and knowledge teams and an amazing collaborator, finding new ways of working using GenAI. You will know how to design, scale and run solutions at scale for a global company with extensive experience of architecting solutions using modern paradigms including cloud, containers, APIS and AI development. YOU'RE GOOD AT Finding great answers to complex and ambiguous questions and connecting and collaborating across teams to develop enterprise, platform and solution architectures. You will seek diverse views, and with a growth mindset considering both conventional and unconventional answers. You will be high energy, able to match the fast changing tech landscape and business priorities. Rolling up your sleeves and "doing", pioneering the way forward and bring others along with you. You produce high quality Enterprise Architecture arguments and supporting materials. You are adept at aligning these at different levels in the organization. You must be a brilliant storyteller and amazing at PowerPoint. You will be at ease and brilliant at presenting to stakeholders. Influencing and collaborating with others, especially solution architects and technical leaders across the organization. Your passion is technology. You will be highly knowledgeable and conversant with modern computing paradigms and relentless in your curiosity to learn and apply this to your work. You will demonstrate expertise in modern digital thinking including GenAI, AI, data architecture, domain driven design, APIs, microservices, cloud, cloud security and identity services on cloud. Optimizing your own role and delivering results. You understand that architecture is part of a value stream where we need to play our part in being efficient to help increase velocity and reduce risk across the architecture team and the teams we work with. What You'll Bring 5+ years of experience leading architecture work. Ideally a blend of experience in development, solution and enterprise architecture with multiple years' experience of AI and real world experience of the latest GenAI technologies. Deep knowledge of AI and GenAI Multiple successful experiences of leading the development of AI or GenAI driven solutions. Preparing materials for, and presenting at senior levels. You are an expert storyteller and produce amazing PowerPoint. Leading the development of business cases and then landing agreeing at C suite investment boards with minimal supervision Highly effective at influencing in a highly matrixed organization Expert knowledge of consulting, you are likely to have been a consultant in your past. Who You'll Work With You will be reporting to the BCG IT Executive Director for Enterprise Architecture and work in the central Enterprise Architecture team. You will be working very closely with our knowledge team. This is an individual contributor role and will be expected to develop strong and influential relationships to all the architects working in AI and GenAI across all of BCG including our leading edge GenAI development teams in BCG X. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/ expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E Verify Employer. Click here for more information on E Verify.
Mar 03, 2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do BCG is looking for a Senior Manager level Enterprise Architect to pioneer the way forward on the use of GenAI across BCG. The heart of this role is to define the architectures(s) to support leading edge use of GenAI in our consulting, to deliver world class insights and impact to our clients, and new ways of working within our internal support teams. You will be an expert in GenAI and AI with experience of consulting and knowledge management. You will be great at working with consulting and knowledge teams and an amazing collaborator, finding new ways of working using GenAI. You will know how to design, scale and run solutions at scale for a global company with extensive experience of architecting solutions using modern paradigms including cloud, containers, APIS and AI development. YOU'RE GOOD AT Finding great answers to complex and ambiguous questions and connecting and collaborating across teams to develop enterprise, platform and solution architectures. You will seek diverse views, and with a growth mindset considering both conventional and unconventional answers. You will be high energy, able to match the fast changing tech landscape and business priorities. Rolling up your sleeves and "doing", pioneering the way forward and bring others along with you. You produce high quality Enterprise Architecture arguments and supporting materials. You are adept at aligning these at different levels in the organization. You must be a brilliant storyteller and amazing at PowerPoint. You will be at ease and brilliant at presenting to stakeholders. Influencing and collaborating with others, especially solution architects and technical leaders across the organization. Your passion is technology. You will be highly knowledgeable and conversant with modern computing paradigms and relentless in your curiosity to learn and apply this to your work. You will demonstrate expertise in modern digital thinking including GenAI, AI, data architecture, domain driven design, APIs, microservices, cloud, cloud security and identity services on cloud. Optimizing your own role and delivering results. You understand that architecture is part of a value stream where we need to play our part in being efficient to help increase velocity and reduce risk across the architecture team and the teams we work with. What You'll Bring 5+ years of experience leading architecture work. Ideally a blend of experience in development, solution and enterprise architecture with multiple years' experience of AI and real world experience of the latest GenAI technologies. Deep knowledge of AI and GenAI Multiple successful experiences of leading the development of AI or GenAI driven solutions. Preparing materials for, and presenting at senior levels. You are an expert storyteller and produce amazing PowerPoint. Leading the development of business cases and then landing agreeing at C suite investment boards with minimal supervision Highly effective at influencing in a highly matrixed organization Expert knowledge of consulting, you are likely to have been a consultant in your past. Who You'll Work With You will be reporting to the BCG IT Executive Director for Enterprise Architecture and work in the central Enterprise Architecture team. You will be working very closely with our knowledge team. This is an individual contributor role and will be expected to develop strong and influential relationships to all the architects working in AI and GenAI across all of BCG including our leading edge GenAI development teams in BCG X. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/ expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E Verify Employer. Click here for more information on E Verify.
Since June 2021, frog is part of Capgemini Invent. frog partners with customer centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We're inventing the future of customer experiences by delivering market defining business models, products, services, brand engagements and communications. Joining frog means you'll be joining the "pond," a global network of studios, each with a thriving in person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community-and the world at large. What you will be doing We are seeking to grow our Customer Transformation consulting practice by hiring a dynamic Content Lifecycle & Strategy Senior Consultant. The individual we are looking for must have a sound understanding of Marketing Strategy and Activation, with specific experience in Content Lifecycle Management Solutions and a proven ability to shape and deliver innovative marketing related programmes of work. You should have some of the following experience: Previous relevent experience, preferably in an agency/consultancy or Industry. Understanding of content lifecycle management, digital publishing, and omnichannel content delivery. Understanding of digital content across its entire lifecycle-from creation and governance to distribution. You must also have hands on experience in driving digital transformation more broadly, in areas such as building marketing strategies, designing future fit marketing operations, and activating content, data & technology to deliver growth. You will need to understand how to turn a set of business objectives, into capabilities and map those capabilities to solutions. An overview of the role: This role is an exciting blend of management consulting skills, mixed with Content Lifecycle Management specialism along with Marketing Strategy and Operations. You will engage with clients to understand how they can transform their Content Lifecycle Management and wider marketing practices to better influence changes in consumer behaviour through progressive ideas, creativity, and consumer insights. You will work with multi disciplinary teams to design, develop and deploy marketing strategies & deliver quality consulting work that meets client commercial and strategic objectives. You will help clients design, implement, and optimise content operations across digital platforms, ensuring seamless content delivery, governance, and performance. You will stay current with industry trends in content management, headless CMS, DAM, Workflow, personalization, measurement/analytics and digital experience platforms. You will have experience working in one of more of Consumer Products, Retail, Technology, Utilities, Telco, Public Sector, Financial Services. What we look for A good fit for this role will bring many of the skills, experience, and attributes below. Pragmatic problem solver - Focuses on finding practical solutions and reducing complexity to drive results. Proactive and flexible - Adopts a hands on approach to solving problems and adjusts to shifting priorities with ease. Collaborative team player - Builds strong relationships and works effectively across diverse stakeholders. Excellent interpersonal skills - Builds trust and fosters strong connections with colleagues, clients, and stakeholders. Adaptable and agile - Thrives in dynamic environments and embraces modern, agile ways of working. It would be a bonus if you had: Familiarity with CMS platforms (i.e. Adobe Experience Manager, Contentful, Wordpress, etc) and/or with DAM tools such as Adobe Assets, Bynder, etc, and/or with workflow tools such as Workfront, etc. Familiarity with compliance and regulatory frameworks relevant to digital content. We don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work life balance. We embed hybrid working in all that we do and make flexible working arrangements the day to day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.
Feb 28, 2026
Full time
Since June 2021, frog is part of Capgemini Invent. frog partners with customer centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We're inventing the future of customer experiences by delivering market defining business models, products, services, brand engagements and communications. Joining frog means you'll be joining the "pond," a global network of studios, each with a thriving in person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community-and the world at large. What you will be doing We are seeking to grow our Customer Transformation consulting practice by hiring a dynamic Content Lifecycle & Strategy Senior Consultant. The individual we are looking for must have a sound understanding of Marketing Strategy and Activation, with specific experience in Content Lifecycle Management Solutions and a proven ability to shape and deliver innovative marketing related programmes of work. You should have some of the following experience: Previous relevent experience, preferably in an agency/consultancy or Industry. Understanding of content lifecycle management, digital publishing, and omnichannel content delivery. Understanding of digital content across its entire lifecycle-from creation and governance to distribution. You must also have hands on experience in driving digital transformation more broadly, in areas such as building marketing strategies, designing future fit marketing operations, and activating content, data & technology to deliver growth. You will need to understand how to turn a set of business objectives, into capabilities and map those capabilities to solutions. An overview of the role: This role is an exciting blend of management consulting skills, mixed with Content Lifecycle Management specialism along with Marketing Strategy and Operations. You will engage with clients to understand how they can transform their Content Lifecycle Management and wider marketing practices to better influence changes in consumer behaviour through progressive ideas, creativity, and consumer insights. You will work with multi disciplinary teams to design, develop and deploy marketing strategies & deliver quality consulting work that meets client commercial and strategic objectives. You will help clients design, implement, and optimise content operations across digital platforms, ensuring seamless content delivery, governance, and performance. You will stay current with industry trends in content management, headless CMS, DAM, Workflow, personalization, measurement/analytics and digital experience platforms. You will have experience working in one of more of Consumer Products, Retail, Technology, Utilities, Telco, Public Sector, Financial Services. What we look for A good fit for this role will bring many of the skills, experience, and attributes below. Pragmatic problem solver - Focuses on finding practical solutions and reducing complexity to drive results. Proactive and flexible - Adopts a hands on approach to solving problems and adjusts to shifting priorities with ease. Collaborative team player - Builds strong relationships and works effectively across diverse stakeholders. Excellent interpersonal skills - Builds trust and fosters strong connections with colleagues, clients, and stakeholders. Adaptable and agile - Thrives in dynamic environments and embraces modern, agile ways of working. It would be a bonus if you had: Familiarity with CMS platforms (i.e. Adobe Experience Manager, Contentful, Wordpress, etc) and/or with DAM tools such as Adobe Assets, Bynder, etc, and/or with workflow tools such as Workfront, etc. Familiarity with compliance and regulatory frameworks relevant to digital content. We don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work life balance. We embed hybrid working in all that we do and make flexible working arrangements the day to day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.
Commerce Advisory Manager Location: London Career Level: Manager About Accenture Song Accenture Song accelerates growth for the world's leading organisations by combining creativity, strategy, technology, and data to reinvent customer experiences. We work across marketing, sales, commerce and service to help clients unlock new value and stay relevant in a rapidly changing, AI enabled world. Learn more: The Opportunity Commerce Advisory Manager We are growing our Commerce Advisory team within Accenture Song's Sales & Commerce practice, helping organisations redefine how they sell, serve, and grow across physical, digital, and AI enabled channels. As commerce becomes more complex-spanning D2C, B2B, marketplaces, ecosystems, and agentic experiences-our clients rely on us to set the strategic direction, define future state operating models, and deliver transformation roadmaps that drive measurable commercial impact. This role is consulting first. We are looking for candidates with strong strategy, advisory, and problem solving backgrounds, rather than purely technical, business analysis, or platform delivery profiles. You will work closely with senior client stakeholders across Consumer Goods, Retail, and Communications, Media & Technology, shaping how brands engage customers and scale commerce in an increasingly data and AI driven landscape. What You Will Do As a Commerce Advisory Manager, you will: Lead client engagements defining next generation commerce strategies across D2C, B2B, marketplaces, and emerging digital business models. Advise senior leaders on how to drive commercial growth, differentiation, and efficiency through innovative commerce operating models and capabilities. Assess current state commerce maturity and design target state visions, capability frameworks, and transformation roadmaps. Work across multi disciplinary teams-including strategy, design, data, marketing, and engineering-to deliver integrated, commercially grounded recommendations. Translate emerging trends such as agentic AI, composable commerce, omnichannel orchestration, and digital shelf acceleration into clear, actionable strategies. Contribute to practice growth through thought leadership, business development, and capability building, supporting bids and proposals from opportunity shaping through to delivery. Why Join Accenture Song? Work with senior leaders at some of the world's most recognised brands. Shape the future of commerce as part of a team known for cutting edge strategy and transformation work. Be part of Accenture Song's continued growth in the UK and globally. Access unparalleled opportunities to learn, innovate, and accelerate your consulting career within a collaborative, high impact environment. What We're Looking For Consulting First Experience (Essential) Background in management consulting, digital strategy, or commercial transformation. Proven experience structuring and leading advisory workstreams. Confidence engaging senior client stakeholders with clarity, credibility, and impact. Commerce Strategy Expertise Strong understanding of commerce operating models, customer journeys, omnichannel strategy, and business architecture. Ability to translate commercial challenges into structured insights and recommendations. Tech Enabled Commerce Understanding (Non Technical) Awareness of commerce platforms and ecosystems (e.g. Salesforce Commerce Cloud, SAP, Adobe, composable architectures) as strategic enablers, not as hands on delivery tools. Ability to collaborate effectively with technical teams without being a technologist. Leadership & Collaboration Experience leading cross functional teams and guiding clients through ambiguity and change. Strong communication skills, with the ability to distil complexity into compelling narratives. Comfortable working in global, multi disciplinary environments. Passion for the Future of Commerce Genuine interest in trends such as agentic AI, ecosystem orchestration, digital marketplaces, social commerce, and data driven personalisation.
Feb 28, 2026
Full time
Commerce Advisory Manager Location: London Career Level: Manager About Accenture Song Accenture Song accelerates growth for the world's leading organisations by combining creativity, strategy, technology, and data to reinvent customer experiences. We work across marketing, sales, commerce and service to help clients unlock new value and stay relevant in a rapidly changing, AI enabled world. Learn more: The Opportunity Commerce Advisory Manager We are growing our Commerce Advisory team within Accenture Song's Sales & Commerce practice, helping organisations redefine how they sell, serve, and grow across physical, digital, and AI enabled channels. As commerce becomes more complex-spanning D2C, B2B, marketplaces, ecosystems, and agentic experiences-our clients rely on us to set the strategic direction, define future state operating models, and deliver transformation roadmaps that drive measurable commercial impact. This role is consulting first. We are looking for candidates with strong strategy, advisory, and problem solving backgrounds, rather than purely technical, business analysis, or platform delivery profiles. You will work closely with senior client stakeholders across Consumer Goods, Retail, and Communications, Media & Technology, shaping how brands engage customers and scale commerce in an increasingly data and AI driven landscape. What You Will Do As a Commerce Advisory Manager, you will: Lead client engagements defining next generation commerce strategies across D2C, B2B, marketplaces, and emerging digital business models. Advise senior leaders on how to drive commercial growth, differentiation, and efficiency through innovative commerce operating models and capabilities. Assess current state commerce maturity and design target state visions, capability frameworks, and transformation roadmaps. Work across multi disciplinary teams-including strategy, design, data, marketing, and engineering-to deliver integrated, commercially grounded recommendations. Translate emerging trends such as agentic AI, composable commerce, omnichannel orchestration, and digital shelf acceleration into clear, actionable strategies. Contribute to practice growth through thought leadership, business development, and capability building, supporting bids and proposals from opportunity shaping through to delivery. Why Join Accenture Song? Work with senior leaders at some of the world's most recognised brands. Shape the future of commerce as part of a team known for cutting edge strategy and transformation work. Be part of Accenture Song's continued growth in the UK and globally. Access unparalleled opportunities to learn, innovate, and accelerate your consulting career within a collaborative, high impact environment. What We're Looking For Consulting First Experience (Essential) Background in management consulting, digital strategy, or commercial transformation. Proven experience structuring and leading advisory workstreams. Confidence engaging senior client stakeholders with clarity, credibility, and impact. Commerce Strategy Expertise Strong understanding of commerce operating models, customer journeys, omnichannel strategy, and business architecture. Ability to translate commercial challenges into structured insights and recommendations. Tech Enabled Commerce Understanding (Non Technical) Awareness of commerce platforms and ecosystems (e.g. Salesforce Commerce Cloud, SAP, Adobe, composable architectures) as strategic enablers, not as hands on delivery tools. Ability to collaborate effectively with technical teams without being a technologist. Leadership & Collaboration Experience leading cross functional teams and guiding clients through ambiguity and change. Strong communication skills, with the ability to distil complexity into compelling narratives. Comfortable working in global, multi disciplinary environments. Passion for the Future of Commerce Genuine interest in trends such as agentic AI, ecosystem orchestration, digital marketplaces, social commerce, and data driven personalisation.
Senior Product Manager Microsoft Dynamics 365 F&O Contract Length: 6 months initially Start Date: ASAP Day Rate: £380 - £400 Location: London (Hybrid 2-3 days onsite per week) About the Role Our client is seeking a Senior Product Manager to lead the product vision and strategy for Microsoft Dynamics 365 Finance & Operations (F&O) initiatives. You will translate business objectives into actionable product roadmaps, manage backlog prioritization, and collaborate with technical teams and partners to ensure solution feasibility and compliance with Microsoft standards. This role requires strong expertise in D365 F&O , Agile practices , and stakeholder management to deliver impactful business outcomes. Key Responsibilities Define product vision and business strategy for F&O transformation in partnership with customer leadership. Build and maintain a multiyear product roadmap aligned to business goals. Translate strategic objectives into clear product epics, features, and user stories. Prioritize product backlog based on business value, dependencies, and release timelines. Facilitate workshops for requirement discovery, design validation, and roadmap alignment. Collaborate with technical teams to ensure solution feasibility and adherence to Microsoft Dynamics 365 F&O standards. Manage partner resources for platform review, assessment, and technical development. Support release planning and sprint reviews, ensuring business sign-off readiness. Communicate effectively with stakeholders, manage expectations, and mitigate risks. Act as the voice of the customer in all design and delivery discussions while staying updated on the latest Dynamics 365 features. Your Profile Essential Skills & Experience: Proven experience as a Product Manager or Business Consultant in D365 F&O . Strong understanding of Finance, Supply Chain, and Operations modules . Ability to translate business strategy into actionable product roadmaps. Expertise in Agile/Scrum product management practices. Excellent communication and stakeholder management skills. Experience in backlog management and prioritization techniques. Data-driven decision-making and KPI tracking orientation. Hands-on experience in requirement elicitation and user story creation. Strong analytical and problem-solving ability. Experience managing onshore-offshore delivery collaboration. Desirable Skills: Certification in Dynamics 365 F&O (Functional/Finance/Supply Chain). Experience in business case creation and ROI analysis. Exposure to Power Platform (Power BI, Power Automate). Understanding of integration with CRM or HR modules. Prior consulting experience with global customers. Familiarity with Azure DevOps for backlog and sprint tracking. Knowledge of product lifecycle management tools and governance. Strong presentation and facilitation skills. Experience in change management and user adoption planning. MBA or equivalent qualification in Business or IT Management. If you have the required skills and experience, please apply promptly to be considered for this role.
Feb 28, 2026
Contractor
Senior Product Manager Microsoft Dynamics 365 F&O Contract Length: 6 months initially Start Date: ASAP Day Rate: £380 - £400 Location: London (Hybrid 2-3 days onsite per week) About the Role Our client is seeking a Senior Product Manager to lead the product vision and strategy for Microsoft Dynamics 365 Finance & Operations (F&O) initiatives. You will translate business objectives into actionable product roadmaps, manage backlog prioritization, and collaborate with technical teams and partners to ensure solution feasibility and compliance with Microsoft standards. This role requires strong expertise in D365 F&O , Agile practices , and stakeholder management to deliver impactful business outcomes. Key Responsibilities Define product vision and business strategy for F&O transformation in partnership with customer leadership. Build and maintain a multiyear product roadmap aligned to business goals. Translate strategic objectives into clear product epics, features, and user stories. Prioritize product backlog based on business value, dependencies, and release timelines. Facilitate workshops for requirement discovery, design validation, and roadmap alignment. Collaborate with technical teams to ensure solution feasibility and adherence to Microsoft Dynamics 365 F&O standards. Manage partner resources for platform review, assessment, and technical development. Support release planning and sprint reviews, ensuring business sign-off readiness. Communicate effectively with stakeholders, manage expectations, and mitigate risks. Act as the voice of the customer in all design and delivery discussions while staying updated on the latest Dynamics 365 features. Your Profile Essential Skills & Experience: Proven experience as a Product Manager or Business Consultant in D365 F&O . Strong understanding of Finance, Supply Chain, and Operations modules . Ability to translate business strategy into actionable product roadmaps. Expertise in Agile/Scrum product management practices. Excellent communication and stakeholder management skills. Experience in backlog management and prioritization techniques. Data-driven decision-making and KPI tracking orientation. Hands-on experience in requirement elicitation and user story creation. Strong analytical and problem-solving ability. Experience managing onshore-offshore delivery collaboration. Desirable Skills: Certification in Dynamics 365 F&O (Functional/Finance/Supply Chain). Experience in business case creation and ROI analysis. Exposure to Power Platform (Power BI, Power Automate). Understanding of integration with CRM or HR modules. Prior consulting experience with global customers. Familiarity with Azure DevOps for backlog and sprint tracking. Knowledge of product lifecycle management tools and governance. Strong presentation and facilitation skills. Experience in change management and user adoption planning. MBA or equivalent qualification in Business or IT Management. If you have the required skills and experience, please apply promptly to be considered for this role.
Senior Knowledge Systems Manager - Law - London A highly regarded global law firm is seeking an established leader in knowledge systems to lead the future direction of its core knowledge platforms, including Matter Explorer, Legal Knowledge Search, and the Intranet. This is a strategic role with firmwide impact and would suit someone that enjoys shaping product vision, driving adoption, and improving how knowledge is captured, surfaced, and shared across a complex international legal firm. The role will partner with the Head of Knowledge and Information, will set the vision for knowledge technologies and ensure these platforms remain modern, intuitive, and aligned to the evolving needs of lawyers and business teams worldwide. You'll help foster a culture of consistent knowledge sharing, supported by strong governance, user centric design, and thoughtful change management. The successful candidate will be joining this function at a point where there are a number of ongoing and proposed projects to address. Key responsibilities of the Senior Knowledge Systems Manager include, but are not limited to: Leading strategy for Matter Explorer, Legal Knowledge Search, and the Intranet to ensure they remain innovative, relevant, and globally aligned. Owning the firm's search, browse, and taxonomy approach, including optimisation and ongoing taxonomy management. Line managing a small Knowledge Systems team and supporting professional development. Partnering with Product Owners, Technology & Data, legal practices, and BD teams on firmwide initiatives and governance groups. Driving user adoption through clear communications, training, and tailored rollout campaigns for a diverse international audience. Measuring success using product metrics, adoption data, and search performance insights, and identifying opportunities for enhancement. Overseeing content governance and ensuring compliance with legal, regulatory, and information security requirements. Championing knowledge capture, curation, and reuse across the firm, and leading the knowledge elements of major transformation programmes. Staying up to date with developments in legal tech, AI, and digital knowledge management to keep the firm at the forefront of knowledge innovation. This role will suit someone with considerable experience leading knowledge or information systems within a global law firm, professional services, or regulated environment. You'll bring strong expertise in knowledge management, enterprise search, taxonomy design, and technology adoption, along with a proven ability to influence senior stakeholders and collaborate across functions.
Feb 20, 2026
Full time
Senior Knowledge Systems Manager - Law - London A highly regarded global law firm is seeking an established leader in knowledge systems to lead the future direction of its core knowledge platforms, including Matter Explorer, Legal Knowledge Search, and the Intranet. This is a strategic role with firmwide impact and would suit someone that enjoys shaping product vision, driving adoption, and improving how knowledge is captured, surfaced, and shared across a complex international legal firm. The role will partner with the Head of Knowledge and Information, will set the vision for knowledge technologies and ensure these platforms remain modern, intuitive, and aligned to the evolving needs of lawyers and business teams worldwide. You'll help foster a culture of consistent knowledge sharing, supported by strong governance, user centric design, and thoughtful change management. The successful candidate will be joining this function at a point where there are a number of ongoing and proposed projects to address. Key responsibilities of the Senior Knowledge Systems Manager include, but are not limited to: Leading strategy for Matter Explorer, Legal Knowledge Search, and the Intranet to ensure they remain innovative, relevant, and globally aligned. Owning the firm's search, browse, and taxonomy approach, including optimisation and ongoing taxonomy management. Line managing a small Knowledge Systems team and supporting professional development. Partnering with Product Owners, Technology & Data, legal practices, and BD teams on firmwide initiatives and governance groups. Driving user adoption through clear communications, training, and tailored rollout campaigns for a diverse international audience. Measuring success using product metrics, adoption data, and search performance insights, and identifying opportunities for enhancement. Overseeing content governance and ensuring compliance with legal, regulatory, and information security requirements. Championing knowledge capture, curation, and reuse across the firm, and leading the knowledge elements of major transformation programmes. Staying up to date with developments in legal tech, AI, and digital knowledge management to keep the firm at the forefront of knowledge innovation. This role will suit someone with considerable experience leading knowledge or information systems within a global law firm, professional services, or regulated environment. You'll bring strong expertise in knowledge management, enterprise search, taxonomy design, and technology adoption, along with a proven ability to influence senior stakeholders and collaborate across functions.
Locations: London Lisbon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do BCG Risk has been on a Generative AI journey to transform internal operations powered through cutting edge Generative AI technologies are core to this journey. Thus, we are looking for Generative AI engineers who are passionate about designing, developing, deploying and optimizing Gen AI products at scale. This role will be hosted in Risk and Compliance digital products team to support building key prioritized Generative AI solutions. KEY RESPONSIBILITIES You will work as a squad member with strong hands on Gen AI expertise and will guide the product owners, digital leaders in conceptualizing new Gen AI products or embedding Gen AI as part of existing products in most optimum manner. You will be an hands on contributor to develop the Gen AI products along with broader squad members as well as managing other Gen AI/LLM engineers or data scientists developing Gen AI applications. Along with core Generative AI expertise, you will bring expertise in full backend development in technologies like python, typescript including REST, GraphQL etc. APIs development, core functional logic, performance, and stability of custom-built products. Conceptualize Generative AI custom products at BCG internally & operate as a technical thought partner for digital leaders and product owners. Combine data science & engineering expertise in building Generative AI products. Develop Gen AI products to develop scalable high performance enterprise products along with broader squad. Manage a team to deliver Gen AI products. Share expertise and recommendations on alternate approaches & tools to improve product. Collaborate closely with data engineers, data scientists, software engineers, QA, product owners and analysts develop seamless end to end integrated products. Build strong relationships with business stakeholders, ensuring alignment on project goals and successful integration of products into business processes. Oversee & mentor other LLM/AI engineers, data scientists in the project on Gen AI expertise. Share Gen AI knowledge & expertise across with broader digital teams squads, chapters, CoEs. Regularly ramp up on latest LLMs, technologies, frameworks & platforms in the Gen AI space. What You'll Bring Overall 9+ years of experience in engineering, machine learning & LLMs. 6+ years of hands on experience in building & deploying AI/ML/Gen AI solutions in large business critical applications. 2+ years of experience in developing Gen AI products using variety of LLMs & frameworks. 1+ years of experience leading a team. Advanced proficiency in Python for data science, engineering & LLMs. Highly curious technically to evaluate & test new technologies in Gen AI space. Proven ability to work with large structured & unstructured datasets and deploy AI/ML/Gen AI solutions through automated pipelines. Experience with leveraging, training and fine tuning Foundation Models including multimodal inputs and outputs. Strong experience working with key LLM models APIs (e.g. OpenAI, Anthropic) and LLM Frameworks (e.g. LangChain, LlamaIndex). Proficiency in generating and working with embeddings across variety of data formats. Understanding of embedding spaces and their applications in semantic search and information retrieval. Knowledge of effective text chunking techniques for optimal processing and indexing of large documents or datasets. Expertise with RAG concepts and fundamentals (vectorDBs, semanticsearch, re rankers etc.), Expertise in implementing RAG systems that combine knowledge bases. Experience with multi agent frameworks/systems and an understanding of multi agent systems and their applications in complex problem solving scenarios. Experience in working with variety of data bases (SQL, no SQL), APIs & microservices development. Experience with LLMOps tools (e.g. Langsmith) to implement guardrails, track accuracy, hallucinations, bias and other metrics in Gen AI products. Experience in constructing and querying knowledge graphs including graph based reasoning. Experience in front end development technologies (e.g. REACT) would be good to have. Excellent communication skills, with the ability to explain complex technical concepts to various audiences. Proven ability to operate with a transparent mindset, communicating openly with stakeholders at various levels of the organization. Who You'll Work With As a pivotal member of the team, you will interact extensively with a diverse range of stakeholders from across the functions both geographically and functionally. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E-Verify Employer. Click here for more information on E-Verify.
Feb 20, 2026
Full time
Locations: London Lisbon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do BCG Risk has been on a Generative AI journey to transform internal operations powered through cutting edge Generative AI technologies are core to this journey. Thus, we are looking for Generative AI engineers who are passionate about designing, developing, deploying and optimizing Gen AI products at scale. This role will be hosted in Risk and Compliance digital products team to support building key prioritized Generative AI solutions. KEY RESPONSIBILITIES You will work as a squad member with strong hands on Gen AI expertise and will guide the product owners, digital leaders in conceptualizing new Gen AI products or embedding Gen AI as part of existing products in most optimum manner. You will be an hands on contributor to develop the Gen AI products along with broader squad members as well as managing other Gen AI/LLM engineers or data scientists developing Gen AI applications. Along with core Generative AI expertise, you will bring expertise in full backend development in technologies like python, typescript including REST, GraphQL etc. APIs development, core functional logic, performance, and stability of custom-built products. Conceptualize Generative AI custom products at BCG internally & operate as a technical thought partner for digital leaders and product owners. Combine data science & engineering expertise in building Generative AI products. Develop Gen AI products to develop scalable high performance enterprise products along with broader squad. Manage a team to deliver Gen AI products. Share expertise and recommendations on alternate approaches & tools to improve product. Collaborate closely with data engineers, data scientists, software engineers, QA, product owners and analysts develop seamless end to end integrated products. Build strong relationships with business stakeholders, ensuring alignment on project goals and successful integration of products into business processes. Oversee & mentor other LLM/AI engineers, data scientists in the project on Gen AI expertise. Share Gen AI knowledge & expertise across with broader digital teams squads, chapters, CoEs. Regularly ramp up on latest LLMs, technologies, frameworks & platforms in the Gen AI space. What You'll Bring Overall 9+ years of experience in engineering, machine learning & LLMs. 6+ years of hands on experience in building & deploying AI/ML/Gen AI solutions in large business critical applications. 2+ years of experience in developing Gen AI products using variety of LLMs & frameworks. 1+ years of experience leading a team. Advanced proficiency in Python for data science, engineering & LLMs. Highly curious technically to evaluate & test new technologies in Gen AI space. Proven ability to work with large structured & unstructured datasets and deploy AI/ML/Gen AI solutions through automated pipelines. Experience with leveraging, training and fine tuning Foundation Models including multimodal inputs and outputs. Strong experience working with key LLM models APIs (e.g. OpenAI, Anthropic) and LLM Frameworks (e.g. LangChain, LlamaIndex). Proficiency in generating and working with embeddings across variety of data formats. Understanding of embedding spaces and their applications in semantic search and information retrieval. Knowledge of effective text chunking techniques for optimal processing and indexing of large documents or datasets. Expertise with RAG concepts and fundamentals (vectorDBs, semanticsearch, re rankers etc.), Expertise in implementing RAG systems that combine knowledge bases. Experience with multi agent frameworks/systems and an understanding of multi agent systems and their applications in complex problem solving scenarios. Experience in working with variety of data bases (SQL, no SQL), APIs & microservices development. Experience with LLMOps tools (e.g. Langsmith) to implement guardrails, track accuracy, hallucinations, bias and other metrics in Gen AI products. Experience in constructing and querying knowledge graphs including graph based reasoning. Experience in front end development technologies (e.g. REACT) would be good to have. Excellent communication skills, with the ability to explain complex technical concepts to various audiences. Proven ability to operate with a transparent mindset, communicating openly with stakeholders at various levels of the organization. Who You'll Work With As a pivotal member of the team, you will interact extensively with a diverse range of stakeholders from across the functions both geographically and functionally. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E-Verify Employer. Click here for more information on E-Verify.
