Recruiting for result-driven Senior Project Portfolio & Programme Governance Manager with excellent experience in defining and operating Global Portfolio & Programme Governance frameworks as well as managing and delivering IT Transformation Programmes. You will have deep expertise with complex, cross-functional and competing for digital programmes in a hybrid on-premises / Cloud environment + experience deploying completely new infrastructure from scratch/Greenfield. Reporting to the Global CIO, you will be responsible for setting up the Cloud and Governance Framework and for the management of the initial phases of the Programme including the validation of Business Requirements and the vendor selection. Coordination of Programme activities across all stakeholders: IT Infrastructure, IT Ops, IT Risk & Security, HR, Finance, Communications. Portfolio governance within Waterfall & Agile delivery, communications management, Steering committees, Weekly status reports, budget creation, CAPEX & OPEX cost management, P&L, RAID, Risks/issues, business analysis, full portfolio scope, design, strategy, portfolio plans, forecasting, change control, PKI / Digital Certificates licensing costs, Go/No-Go meetings, internal resources and new & current 3rd party vendors & suppliers. Matrix relationships with Board Level & senior stakeholders, end-client stakeholders, Operational Support Services (OSS), PMO Team, SMEs, TDAs and TSMs, Application and Software Architects, Scrum Masters, Software Developers and Build teams & 3rd Party PEN testers. SDM and OSS team to ensure smooth hand-over to BAU. Responsibilities : Design and ownership of the overall Digital Portfolio Governance framework (Project Assessment, Prioritisation, Planning, Demand Management, Benefits Tracking) Representation of the Programme at senior Global CIO-level committees Assessment, evaluation and prioritisation of Project proposals (in collaboration with the Programme Sponsors) Owner of the Portfolio Planning & Demand Management process Set up and coordination of the Programme steering Committees Management of the Programme Baseline to ensure effective tracking of Programme Delivery vs. Business Outcomes. Effective Risk, Issue, Dependency and Assumption management across the Programme focusing on pro-active management of threats. Ownership of the Change Management process to ensure the potential impact of proposed changes are fully assessed, clearly articulated and understood prior to Stakeholder review and Sponsor authorisation Business Case Validation, Programme Initiation and Mobilisation. Definition & Implementation of the Programme Organisation (WBS, OBS) Definition & Implementation of the Programme Governance Framework (Steering Committees, Controls & Reviews, Reporting) Definition of Programme Vision, Strategy and Capability Roadmap (using an Agile approach) Coordination of all Stakeholders: IT Infrastructure, IT Ops, IT Risk & Security, HR, Finance, Communications, 3rd party supplier. This is a remarkably interesting and challenging role looking after Private High Net Worth accounts. London, Up to £130k basic + Bonus & Benefits
Jan 31, 2024
Full time
Recruiting for result-driven Senior Project Portfolio & Programme Governance Manager with excellent experience in defining and operating Global Portfolio & Programme Governance frameworks as well as managing and delivering IT Transformation Programmes. You will have deep expertise with complex, cross-functional and competing for digital programmes in a hybrid on-premises / Cloud environment + experience deploying completely new infrastructure from scratch/Greenfield. Reporting to the Global CIO, you will be responsible for setting up the Cloud and Governance Framework and for the management of the initial phases of the Programme including the validation of Business Requirements and the vendor selection. Coordination of Programme activities across all stakeholders: IT Infrastructure, IT Ops, IT Risk & Security, HR, Finance, Communications. Portfolio governance within Waterfall & Agile delivery, communications management, Steering committees, Weekly status reports, budget creation, CAPEX & OPEX cost management, P&L, RAID, Risks/issues, business analysis, full portfolio scope, design, strategy, portfolio plans, forecasting, change control, PKI / Digital Certificates licensing costs, Go/No-Go meetings, internal resources and new & current 3rd party vendors & suppliers. Matrix relationships with Board Level & senior stakeholders, end-client stakeholders, Operational Support Services (OSS), PMO Team, SMEs, TDAs and TSMs, Application and Software Architects, Scrum Masters, Software Developers and Build teams & 3rd Party PEN testers. SDM and OSS team to ensure smooth hand-over to BAU. Responsibilities : Design and ownership of the overall Digital Portfolio Governance framework (Project Assessment, Prioritisation, Planning, Demand Management, Benefits Tracking) Representation of the Programme at senior Global CIO-level committees Assessment, evaluation and prioritisation of Project proposals (in collaboration with the Programme Sponsors) Owner of the Portfolio Planning & Demand Management process Set up and coordination of the Programme steering Committees Management of the Programme Baseline to ensure effective tracking of Programme Delivery vs. Business Outcomes. Effective Risk, Issue, Dependency and Assumption management across the Programme focusing on pro-active management of threats. Ownership of the Change Management process to ensure the potential impact of proposed changes are fully assessed, clearly articulated and understood prior to Stakeholder review and Sponsor authorisation Business Case Validation, Programme Initiation and Mobilisation. Definition & Implementation of the Programme Organisation (WBS, OBS) Definition & Implementation of the Programme Governance Framework (Steering Committees, Controls & Reviews, Reporting) Definition of Programme Vision, Strategy and Capability Roadmap (using an Agile approach) Coordination of all Stakeholders: IT Infrastructure, IT Ops, IT Risk & Security, HR, Finance, Communications, 3rd party supplier. This is a remarkably interesting and challenging role looking after Private High Net Worth accounts. London, Up to £130k basic + Bonus & Benefits
Associate Marketing Director - Permanent Location: London (Hybrid) Futurebrand: We're FutureBrand, the flagship branding agency within the multi-award-winning global advertising agency network McCann Worldgroup. 24 years young with a head full of big brand experience and a gaze fixed firmly on the future, our work over the last two decades has changed the brand landscape today. What we do next will change tomorrow. We're based in some of the most exciting and vibrant cities on the planet, balancing global scale with cultural connection. That means we're on the doorstep of many of the world's biggest brands, and within reach of the very best talent around. Together, we are a diverse brand, experience and design community who believe that brand is how a company's people, products and services behave wherever and whenever they show up in the world. Our work focuses on measuring and maximizing brand behaviour by connecting corporate purpose with everyday lived experience. It's through this work that we deliver our purpose: To transform the future of businesses by changing how their brands behave today. And because we believe strongly that the future our brands create must be a future for us all, our shared values - Progressive, Adaptable, Collaborative and Empowering - put difference and diversity at our core. We're now looking for an experienced Associate Marketing Director to join the team. Associate Marketing Director role: This is an exciting opportunity to shape creative marketing and content to help raise awareness, build the agency's profile and put us ahead of the competition. In collaboration with a number of stakeholders from across the business, the Associate Marketing Director will be instrumental in building and supporting a strategic global marketing plan to raise awareness, trust, and authority amongst prospects and clients whilst driving internal engagment. Specifically the role will involve: Supporting the Global Leadership Team to devise and deliver an ambitious global marketing and communications strategy Helping to devise marketing strategy with input from the CGO and the wider global leadership team Devising and managing the awards submission strategy Managing a robust agenda of thought leadership, speaking engagements and profile-raising opportunities for key talent across the network Generating global case studies to showcase our experience on the website Leading on key internal and external marketing initiatives as required and directed by global leadership team Acting as the point of contact for global teams to find relevant case studies or to provide general company information for proposals Overseeing and activating the company's digital and social media strategy and activity, including leading initiatives to improve online reputation Building connections across all FutureBrand Group offices and MW agencies Fostering a sense of community amongst the inter-office marketing leads Coordinating and facilitating regular community calls Manage the creation of the monthly global newsletter, run the monthly global employee engagement webinars Content creation for newsletters, blog posts, articles, social media channels, digital marketing activity Implement best SEO practices across our websites Ownership of all paid and organic social media channels Manage relationships with external web design and development agencies Produce design assets for digital and social content Managing the agency website and intranet Driving awareness and engagement for the monthly employee engagement webinars What we're looking for: You're already a senior marketing professional and thrive in a fast-paced environment You understand the challenges brands face and know how to build engagement Experience of working in the marketing services sector (preferably B2B) Business development experience would be a bonus Agile, entrepreneurial and a strong project manager, you are comfortable managing multiple projects through a wide variety of stakeholders A self-starter with plenty of ideas and the ability to draft engaging and relevant content Be experienced in building fantastic relationships in order to deliver projects on deadline by engaging different stakeholders across the business Have excellent verbal and written communication skills Be organised, with a keen eye for detail Be highly experienced in omni-channel digital marketing strategies, including paid social media channels Proficient in Photoshop / Indesign Basic understanding of HTML / CSS is an advantage The Benefits we offer: Group life assurance Group income protection Private medical insurance Great mental health support Enhanced maternity/ paternity Dedicated team development opportunities Flexible holidays Flexible life cover Critical illness cover Dental insurance cover Personal travel insurance Cycle to work plan Health cash plan Central London location with 24hr access + Dog friendly Monthly all agency lunches Diversity & Inclusion: We believe that ideas get better when they are inherently diverse and shared in highly inclusive ways and we want to hear from those who think differently from us. We truly believe in the strength of diversity and the richness it can bring. By bringing different people together great things happen. FutureBrand is an equal opportunity employer (EEO). We provide equal employment opportunities to all qualified applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. FutureBrand is a disability-confident committed employer and will guarantee an interview to any disabled candidate who meets the minimum criteria for the role. Exceptions may apply if due to the volume of applications, we are not able to interview all eligible candidates who qualify under the scheme. If you have a disability, we want everyone to feel at ease when going through our recruitment process. We are working to make our website and processes more accessible, if you encounter any issues and would like this information in an alternative format, or if you need further support with your application, please contact us at for any adjustments you may need to perform at your best. FutureBrand is a brand-led business transformation company. We believe that brand is behaviour. For too long, brand has been thought of as intangible when in fact, it is a highly pragmatic business tool that ensures products, services, environments, and employees show up in the world in ways that are consistent with their organisation's purpose and ambition. We exist to make brand tangible for our clients by connecting brand to experience and design creativity that in turn connects to marketing and business outcomes. This ensures that our work stands out and endures over time.
Jan 25, 2024
Full time
Associate Marketing Director - Permanent Location: London (Hybrid) Futurebrand: We're FutureBrand, the flagship branding agency within the multi-award-winning global advertising agency network McCann Worldgroup. 24 years young with a head full of big brand experience and a gaze fixed firmly on the future, our work over the last two decades has changed the brand landscape today. What we do next will change tomorrow. We're based in some of the most exciting and vibrant cities on the planet, balancing global scale with cultural connection. That means we're on the doorstep of many of the world's biggest brands, and within reach of the very best talent around. Together, we are a diverse brand, experience and design community who believe that brand is how a company's people, products and services behave wherever and whenever they show up in the world. Our work focuses on measuring and maximizing brand behaviour by connecting corporate purpose with everyday lived experience. It's through this work that we deliver our purpose: To transform the future of businesses by changing how their brands behave today. And because we believe strongly that the future our brands create must be a future for us all, our shared values - Progressive, Adaptable, Collaborative and Empowering - put difference and diversity at our core. We're now looking for an experienced Associate Marketing Director to join the team. Associate Marketing Director role: This is an exciting opportunity to shape creative marketing and content to help raise awareness, build the agency's profile and put us ahead of the competition. In collaboration with a number of stakeholders from across the business, the Associate Marketing Director will be instrumental in building and supporting a strategic global marketing plan to raise awareness, trust, and authority amongst prospects and clients whilst driving internal engagment. Specifically the role will involve: Supporting the Global Leadership Team to devise and deliver an ambitious global marketing and communications strategy Helping to devise marketing strategy with input from the CGO and the wider global leadership team Devising and managing the awards submission strategy Managing a robust agenda of thought leadership, speaking engagements and profile-raising opportunities for key talent across the network Generating global case studies to showcase our experience on the website Leading on key internal and external marketing initiatives as required and directed by global leadership team Acting as the point of contact for global teams to find relevant case studies or to provide general company information for proposals Overseeing and activating the company's digital and social media strategy and activity, including leading initiatives to improve online reputation Building connections across all FutureBrand Group offices and MW agencies Fostering a sense of community amongst the inter-office marketing leads Coordinating and facilitating regular community calls Manage the creation of the monthly global newsletter, run the monthly global employee engagement webinars Content creation for newsletters, blog posts, articles, social media channels, digital marketing activity Implement best SEO practices across our websites Ownership of all paid and organic social media channels Manage relationships with external web design and development agencies Produce design assets for digital and social content Managing the agency website and intranet Driving awareness and engagement for the monthly employee engagement webinars What we're looking for: You're already a senior marketing professional and thrive in a fast-paced environment You understand the challenges brands face and know how to build engagement Experience of working in the marketing services sector (preferably B2B) Business development experience would be a bonus Agile, entrepreneurial and a strong project manager, you are comfortable managing multiple projects through a wide variety of stakeholders A self-starter with plenty of ideas and the ability to draft engaging and relevant content Be experienced in building fantastic relationships in order to deliver projects on deadline by engaging different stakeholders across the business Have excellent verbal and written communication skills Be organised, with a keen eye for detail Be highly experienced in omni-channel digital marketing strategies, including paid social media channels Proficient in Photoshop / Indesign Basic understanding of HTML / CSS is an advantage The Benefits we offer: Group life assurance Group income protection Private medical insurance Great mental health support Enhanced maternity/ paternity Dedicated team development opportunities Flexible holidays Flexible life cover Critical illness cover Dental insurance cover Personal travel insurance Cycle to work plan Health cash plan Central London location with 24hr access + Dog friendly Monthly all agency lunches Diversity & Inclusion: We believe that ideas get better when they are inherently diverse and shared in highly inclusive ways and we want to hear from those who think differently from us. We truly believe in the strength of diversity and the richness it can bring. By bringing different people together great things happen. FutureBrand is an equal opportunity employer (EEO). We provide equal employment opportunities to all qualified applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. FutureBrand is a disability-confident committed employer and will guarantee an interview to any disabled candidate who meets the minimum criteria for the role. Exceptions may apply if due to the volume of applications, we are not able to interview all eligible candidates who qualify under the scheme. If you have a disability, we want everyone to feel at ease when going through our recruitment process. We are working to make our website and processes more accessible, if you encounter any issues and would like this information in an alternative format, or if you need further support with your application, please contact us at for any adjustments you may need to perform at your best. FutureBrand is a brand-led business transformation company. We believe that brand is behaviour. For too long, brand has been thought of as intangible when in fact, it is a highly pragmatic business tool that ensures products, services, environments, and employees show up in the world in ways that are consistent with their organisation's purpose and ambition. We exist to make brand tangible for our clients by connecting brand to experience and design creativity that in turn connects to marketing and business outcomes. This ensures that our work stands out and endures over time.
Programme Manager (Change/Transformation) - Technology Joining Capco means joining an organisation that is committed to an inclusive working environment where you re encouraged to . We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It s important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table so we d love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help. About Capco Capco is a global technology and business consultancy, focused on the financial services sector. We are passionate about helping our clients succeed in an ever-changing industry. We are/have: Experts in banking and payments, capital markets and wealth and asset management Deep knowledge in financial services offering, including e.g. Finance, Risk and Compliance, Financial Crime, Core Banking etc. Committed to growing our business and hiring the best talent to help us get there Focused on maintaining our nimble, agile and entrepreneurial culture ROLE DESCRIPTION We are rapidly expanding our footprint in the UK. Capco are looking for Technology Programme Managers with experience supporting a wide range of technology transformation programmes. Our roles offer opportunities to work on global programmes which entail collaborating across organisations including Business Functions, Operations, Finance, Compliance, IT and other functions. We are looking for people who are supremely personally motivated to work in a team where clients become colleagues too. SKILLS & EXPERTISE We are looking for candidates who have some or all of the following skills and experience: Significant experience of delivering programmes across a wide range of technologies within fast-paced environments Experience of all phases of project delivery from initiation to execution to transition Experience of leading large teams of 20+ people both onshore and offshore and with budgets of £10m+ Technical background with a strong understanding of software development principles, lifecycle models and methodologies within agile and scrum An understanding of emerging and innovative technologies, and how to shape IT strategy and delivery in order to leverage those technologies Extensive experience in the management of stakeholders at all levels Proven written and verbal communication skills Team players who support, encourage and share knowledge with colleagues Highly organised planning and time management skills with excellent attention to detail Experience and willingness to develop talent within teams Previous Management Consulting experience within Financial Services is considered highly desirable. Why join Capco? You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry. We offer: A work culture focused on innovation and building lasting value for our clients and employees Ongoing learning opportunities to help you acquire new skills or deepen existing expertise A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients A diverse, inclusive, meritocratic culture Enhanced and competitive family friendly benefits, including maternity / adoption / shared parental leave and paid leave for sickness, pregnancy loss, fertility treatment, menopause and bereavement
Dec 19, 2022
Full time
Programme Manager (Change/Transformation) - Technology Joining Capco means joining an organisation that is committed to an inclusive working environment where you re encouraged to . We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It s important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table so we d love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help. About Capco Capco is a global technology and business consultancy, focused on the financial services sector. We are passionate about helping our clients succeed in an ever-changing industry. We are/have: Experts in banking and payments, capital markets and wealth and asset management Deep knowledge in financial services offering, including e.g. Finance, Risk and Compliance, Financial Crime, Core Banking etc. Committed to growing our business and hiring the best talent to help us get there Focused on maintaining our nimble, agile and entrepreneurial culture ROLE DESCRIPTION We are rapidly expanding our footprint in the UK. Capco are looking for Technology Programme Managers with experience supporting a wide range of technology transformation programmes. Our roles offer opportunities to work on global programmes which entail collaborating across organisations including Business Functions, Operations, Finance, Compliance, IT and other functions. We are looking for people who are supremely personally motivated to work in a team where clients become colleagues too. SKILLS & EXPERTISE We are looking for candidates who have some or all of the following skills and experience: Significant experience of delivering programmes across a wide range of technologies within fast-paced environments Experience of all phases of project delivery from initiation to execution to transition Experience of leading large teams of 20+ people both onshore and offshore and with budgets of £10m+ Technical background with a strong understanding of software development principles, lifecycle models and methodologies within agile and scrum An understanding of emerging and innovative technologies, and how to shape IT strategy and delivery in order to leverage those technologies Extensive experience in the management of stakeholders at all levels Proven written and verbal communication skills Team players who support, encourage and share knowledge with colleagues Highly organised planning and time management skills with excellent attention to detail Experience and willingness to develop talent within teams Previous Management Consulting experience within Financial Services is considered highly desirable. Why join Capco? You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry. We offer: A work culture focused on innovation and building lasting value for our clients and employees Ongoing learning opportunities to help you acquire new skills or deepen existing expertise A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients A diverse, inclusive, meritocratic culture Enhanced and competitive family friendly benefits, including maternity / adoption / shared parental leave and paid leave for sickness, pregnancy loss, fertility treatment, menopause and bereavement
IT Category Manager - FTSE 250 Private Equity Firm - London / Remote Working - £75,000 - £85,000 + Package - Senior Level Expose - Tailored Career Progression Routes. This FTSE 250 private equity firms are looking to add a passionate IT Category Manager to the team. The role will have a strong focus on transformation as they look to adapt the way they use technology across the business globally, from software, hardware, telco, networks and more. You will report directly into the Senior IT Procurement Manager and work closely with them, interacting with top, senior stakeholders within the business among day to day procurement activities. The business recognizes the changes in working style trends over the past few years, so offer remote working as well as a central London office to use at your pleasure when and needed. On top of this, they understand the importance of peoples careers and progressing upwards, therefore, set out tailored career development plans to ensure you are following everything step by step to reach your goals. Role Responsibilities: Assist, lead, co-ordinate and deliver a wide range of procurement programs across a range of IT for the company from software throughout to networks. Develop and manage a wide range of business wide IT contracts that provide the best value for money. Provide professional procurement advice, alongside your manage to senior managers and stakeholders, e.g. from initial sourcing strategy through to the development and drafting of technical specifications, competitive tendering, supplier evaluation and selection, and contract management and monitoring. Deliver cost reductions through the implementation of modern and professional strategic purchasing techniques ensuring compliance with relevant legislation. Experience Required / Desired: Background within indirect procurement categories - preferably the majority within the IT category. Previous category management experience - full end to end procurement knowledge and a proven success track record in stakeholder management. Motivated individual, with a willingness to learn. Track record working in successful teams. If you would like to hear more on this role then please reach out to Tabitha via email; - additionally, apply directly into the role. Key words: procurement, category manager, technology category manager, IT procurement, software, hardware, infrastructure, telco, professional services, FTSE 250, London, remote working, sourcing specialist, stakeholder managed, CIPS, MCIPS.
Dec 19, 2022
Full time
IT Category Manager - FTSE 250 Private Equity Firm - London / Remote Working - £75,000 - £85,000 + Package - Senior Level Expose - Tailored Career Progression Routes. This FTSE 250 private equity firms are looking to add a passionate IT Category Manager to the team. The role will have a strong focus on transformation as they look to adapt the way they use technology across the business globally, from software, hardware, telco, networks and more. You will report directly into the Senior IT Procurement Manager and work closely with them, interacting with top, senior stakeholders within the business among day to day procurement activities. The business recognizes the changes in working style trends over the past few years, so offer remote working as well as a central London office to use at your pleasure when and needed. On top of this, they understand the importance of peoples careers and progressing upwards, therefore, set out tailored career development plans to ensure you are following everything step by step to reach your goals. Role Responsibilities: Assist, lead, co-ordinate and deliver a wide range of procurement programs across a range of IT for the company from software throughout to networks. Develop and manage a wide range of business wide IT contracts that provide the best value for money. Provide professional procurement advice, alongside your manage to senior managers and stakeholders, e.g. from initial sourcing strategy through to the development and drafting of technical specifications, competitive tendering, supplier evaluation and selection, and contract management and monitoring. Deliver cost reductions through the implementation of modern and professional strategic purchasing techniques ensuring compliance with relevant legislation. Experience Required / Desired: Background within indirect procurement categories - preferably the majority within the IT category. Previous category management experience - full end to end procurement knowledge and a proven success track record in stakeholder management. Motivated individual, with a willingness to learn. Track record working in successful teams. If you would like to hear more on this role then please reach out to Tabitha via email; - additionally, apply directly into the role. Key words: procurement, category manager, technology category manager, IT procurement, software, hardware, infrastructure, telco, professional services, FTSE 250, London, remote working, sourcing specialist, stakeholder managed, CIPS, MCIPS.
Fantastic opportunity to join the University of Leeds in a newly created role A senior and influential role within the wider team About Our Client This is an exciting time to join the University of Leeds, in 2021 we published our new 10-year values driven strategy: Universal values, Global Change. At the heart of this strategy is the ambition to create stronger impact locally, nationally and globally; harnessing our expertise to drive change and help create a more equitable and sustainable future. The Vice-Chancellor Simone Buitendijk and the University's leadership team are focused on creating an equal and diverse values-driven organisation. We aim to create an inclusive environment that attracts, develops and retains the best staff and students from all backgrounds, supporting them to achieve their ambitions and, in so doing, contributing to our institutional strategic aims. Job Description The University of Leeds continues to see growth in their online education portfolio and to support our ambitious development plans we are creating a team dedicated to the development and delivery of our online learning portfolio. The Head of Online Marketing will oversee the strategy and delivery of marketing plans that drive enquiries for online programmes, short courses and microcredentials. This role will be metrics driven to achieve KPI's related to leads and enquiries for online programmes. To build our marketing capabilities in this area, we are looking for a Head of Online Marketing who will be responsible for developing a digital marketing strategy that delivers demand generation and conversion optimisation at the appropriate stages in the online learner journey and in line with agreed KPIs. The successful candidate will develop a funnel strategy that utilises impactful content campaigns, SEO and behavioural analytics to achieve agreed KPIs and are sustainable and scalable for future automation. Working as part of the wider University marketing team and reporting to the Marketing Director (Education Portfolio), you will have responsibility for leading and managing the online marketing team. As a newly created position, the successful candidate will be given the opportunity to build their own team of digital marketing experts responsible for building brand awareness of our online portfolio and driving learner enrolments. The role will lead on the selection and management of the appropriate external agency relationships. The Head of Online Marketing will work closely with internal colleagues from digital education, marketing, communications, IT, admissions and other senior stakeholders. They will also collaborate with stakeholders from our external strategic partnerships; Pearson, Coursera and FutureLearn. This will involve gathering, analysing and presenting intelligence from internal and external sources to inform a market-driven strategy aligned with enrolment KPI's and the Universities, Digital Transformation Strategy. What will you bring to the role? Develop and evolve strong value propositions for the online portfolio, making it relevant to a wide range of audiences/learners and aligning into the content strategy Develop short and long term marketing strategies that achieve brand awareness, lead generation and enrolment targets Continually analyse the learner journey and identify top-of-funnel and middle-of-funnel strategies that further qualify and engage prospects Research, create, and maintain learner personas at a brand and programme level Play a pivotal role in developing and delivering an online learner journey utilising existing web resources and developing innovative solutions for the future Develop and deliver impactful campaigns that drive qualified leads and enrollments Work with University partners to employ a successful SEO strategy and in line with this, develop content marketing that aligns with user interests and core business/marketing objectives Analyse and report on campaign and pipeline performance and continuously adapt tactics to optimise conversion rates Generate new ideas for content and possible media partnerships that leverage the unique strengths of our programmes and higher education partnerships Work closely with external agencies and oversee their execution of our specific campaigns and SEO needs, with a focus on organic search strategy Reporting to the Marketing Director and working closely with key stakeholders, in particular the Leeds Online Director and management team, ensuring effective strategies to deliver against strategic objectives/KPIs Work with academic colleagues to actively manage the online portfolio, develop new programmes and recommend and agree pricing and scholarship strategies and student number plans Collaborate with marketing colleagues to ensure our online education is appropriately positioned within the University's marketing strategy, ensuring clarity of proposition and targeted audience engagement The Successful Applicant Experience of leading campaign management and digital strategies within a competitive product/retail environment Collaborative team-player with a solutions-oriented mindset and an ability to manage goals with cross-functional teams, preferably in a matrix organisation Respected people manager who motivates and prioritises the development of their team Experience of managing strategic partners and marketing/digital agencies A proven track record of creating digital experiences for a customer acquisition funnel Data driven and able to effectively interpret analytics in tactics that meet agreed KPIs Strong knowledge of on-page SEO and its relationship with content marketing Understanding of web development, search signals including backlinks, social media, and keywords Prior experience of implementing marketing technology including CRM and automation Able to communicate effectively across mediums Excel in a fast-paced environment and adhere to tight deadlines with minimal oversight Flexible in responding to changes and business priorities Embraces change and enjoys learning new platforms, programs, etc. What's on Offer 26 days holiday plus 16 Bank Holidays/days that the University is closed by custom (including Christmas) - That's over 40 days a year! Generous pension scheme - the University contributes 21.6% of salary; Health and Wellbeing: Discounted staff membership options at The Edge, our state-of-the-art Campus gym, with a pool, sauna, climbing wall, cycle circuit, and sports halls; Personal Development: Access to courses run by our Organisational Development & Professional Learning team, and self-development courses including languages, Creative Writing, Wellbeing Therapies and more; Access to on-site childcare, shopping discounts and travel schemes are also available. Where specific UK qualifications are required we will take into account overseas equivalents. All third party applications will be forwarded to Michael Page. Ref Code: MPSZJNZ
Dec 19, 2022
Full time
Fantastic opportunity to join the University of Leeds in a newly created role A senior and influential role within the wider team About Our Client This is an exciting time to join the University of Leeds, in 2021 we published our new 10-year values driven strategy: Universal values, Global Change. At the heart of this strategy is the ambition to create stronger impact locally, nationally and globally; harnessing our expertise to drive change and help create a more equitable and sustainable future. The Vice-Chancellor Simone Buitendijk and the University's leadership team are focused on creating an equal and diverse values-driven organisation. We aim to create an inclusive environment that attracts, develops and retains the best staff and students from all backgrounds, supporting them to achieve their ambitions and, in so doing, contributing to our institutional strategic aims. Job Description The University of Leeds continues to see growth in their online education portfolio and to support our ambitious development plans we are creating a team dedicated to the development and delivery of our online learning portfolio. The Head of Online Marketing will oversee the strategy and delivery of marketing plans that drive enquiries for online programmes, short courses and microcredentials. This role will be metrics driven to achieve KPI's related to leads and enquiries for online programmes. To build our marketing capabilities in this area, we are looking for a Head of Online Marketing who will be responsible for developing a digital marketing strategy that delivers demand generation and conversion optimisation at the appropriate stages in the online learner journey and in line with agreed KPIs. The successful candidate will develop a funnel strategy that utilises impactful content campaigns, SEO and behavioural analytics to achieve agreed KPIs and are sustainable and scalable for future automation. Working as part of the wider University marketing team and reporting to the Marketing Director (Education Portfolio), you will have responsibility for leading and managing the online marketing team. As a newly created position, the successful candidate will be given the opportunity to build their own team of digital marketing experts responsible for building brand awareness of our online portfolio and driving learner enrolments. The role will lead on the selection and management of the appropriate external agency relationships. The Head of Online Marketing will work closely with internal colleagues from digital education, marketing, communications, IT, admissions and other senior stakeholders. They will also collaborate with stakeholders from our external strategic partnerships; Pearson, Coursera and FutureLearn. This will involve gathering, analysing and presenting intelligence from internal and external sources to inform a market-driven strategy aligned with enrolment KPI's and the Universities, Digital Transformation Strategy. What will you bring to the role? Develop and evolve strong value propositions for the online portfolio, making it relevant to a wide range of audiences/learners and aligning into the content strategy Develop short and long term marketing strategies that achieve brand awareness, lead generation and enrolment targets Continually analyse the learner journey and identify top-of-funnel and middle-of-funnel strategies that further qualify and engage prospects Research, create, and maintain learner personas at a brand and programme level Play a pivotal role in developing and delivering an online learner journey utilising existing web resources and developing innovative solutions for the future Develop and deliver impactful campaigns that drive qualified leads and enrollments Work with University partners to employ a successful SEO strategy and in line with this, develop content marketing that aligns with user interests and core business/marketing objectives Analyse and report on campaign and pipeline performance and continuously adapt tactics to optimise conversion rates Generate new ideas for content and possible media partnerships that leverage the unique strengths of our programmes and higher education partnerships Work closely with external agencies and oversee their execution of our specific campaigns and SEO needs, with a focus on organic search strategy Reporting to the Marketing Director and working closely with key stakeholders, in particular the Leeds Online Director and management team, ensuring effective strategies to deliver against strategic objectives/KPIs Work with academic colleagues to actively manage the online portfolio, develop new programmes and recommend and agree pricing and scholarship strategies and student number plans Collaborate with marketing colleagues to ensure our online education is appropriately positioned within the University's marketing strategy, ensuring clarity of proposition and targeted audience engagement The Successful Applicant Experience of leading campaign management and digital strategies within a competitive product/retail environment Collaborative team-player with a solutions-oriented mindset and an ability to manage goals with cross-functional teams, preferably in a matrix organisation Respected people manager who motivates and prioritises the development of their team Experience of managing strategic partners and marketing/digital agencies A proven track record of creating digital experiences for a customer acquisition funnel Data driven and able to effectively interpret analytics in tactics that meet agreed KPIs Strong knowledge of on-page SEO and its relationship with content marketing Understanding of web development, search signals including backlinks, social media, and keywords Prior experience of implementing marketing technology including CRM and automation Able to communicate effectively across mediums Excel in a fast-paced environment and adhere to tight deadlines with minimal oversight Flexible in responding to changes and business priorities Embraces change and enjoys learning new platforms, programs, etc. What's on Offer 26 days holiday plus 16 Bank Holidays/days that the University is closed by custom (including Christmas) - That's over 40 days a year! Generous pension scheme - the University contributes 21.6% of salary; Health and Wellbeing: Discounted staff membership options at The Edge, our state-of-the-art Campus gym, with a pool, sauna, climbing wall, cycle circuit, and sports halls; Personal Development: Access to courses run by our Organisational Development & Professional Learning team, and self-development courses including languages, Creative Writing, Wellbeing Therapies and more; Access to on-site childcare, shopping discounts and travel schemes are also available. Where specific UK qualifications are required we will take into account overseas equivalents. All third party applications will be forwarded to Michael Page. Ref Code: MPSZJNZ
About us Dyson is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We're growing fast and our ambition is huge - more categories, more locations and more people. Pioneering technology takes more than just inventive engineers. At Dyson, we take a problem-solving approach to everything we do. And across our support teams, we're proud to be different. And importantly, we support change to maintain our rapid growth. About the team At Dyson, we demand the highest standard of performance from the technologies we engineer. Our people expect the same from the technology that supports them. In the same way that Dyson engineers' better technology to solve problems others ignore, Global IT transforms the way Dyson does business through world class and pioneering IT services and systems. Our IT team provides modern solutions that help to remove complexity and drive efficiency as our business changes and grows. The way we function is constantly evolving and becoming more digital, with an ever-increasing number of new platforms and tools available. About the role Our Corporate Functions team deliver world-class IT business partnering, product management and delivery services to Dyson's corporate functions. As a key part of this team, and reporting to an IT Director, you'll be the Senior IT Business Partner for our global Finance function. You'll be defining and delivering a large-scale, multi-year technology roadmap that transforms Finance, in line with Dyson's growth and company blueprint. Key responsibilities will include: Providing overall IT business partnership and product ownership (DevOps) to all aspects of Dyson's Global Finance function. Providing secure and sustainable IT service delivery and continuity underpinned by operational excellence to the Global Finance function. Working closely with the Finance leadership team to drive their Digital Transformation agenda by clearly articulating and defining business needs and benefits (value realization), through well-documented Business Cases. Developing required IT Digital and technology transformation strategy roadmaps (multi-year roadmaps with clear business vision and value). Maximizing the value of related IT investment made in Group Finance - effectively stimulate, shape, manage and realize the business demand for IT investment. Operationally own (maturing to delivery DevSecOps) global Finance platforms and solutions ensuring we drive for exceptional IT service delivery and continuity. Providing Digital and Technology insights on external technology trends, benchmarking, and innovation and how these can be leveraged to drive business growth and new operating models. Overseeing the management of service transition activities such as service introduction and service acceptance of new capabilities for platforms in scope, providing guidance to Product Managers. Leading and conducting regular Service Reviews, ensuring alignment and updates on status of key programs, roadmaps, benefits case, knowledge sharing, operations etc. About you You'll have a proven background in transforming digital landscapes within a global, Finance function, the ability to set strategic direction for IT business partnering services aligned to Finance stakeholders and in-depth understanding of core Finance processes and procedures. With your previous experience in a similar Finance Service Management/ Business Partnering / Relationship Management role in a large, complex organisation you'll have excellent IT third party management skills and previous experience with vendor and contract management. Other key requirements include: Experience of defining a transformational agenda in a similar-sized organisation, owning product roadmaps and strategy across multiple and often interdependent product areas. Agile working - capable of leading and coaching teams in Agile and Lean practices, with the ability to determine the right approach for the team to take, evaluating this throughout the full product lifecycle. Exceptional communication and interpersonal skills, and the ability interact effectively with key business stakeholders up to C-suite level. Strong leadership qualities and the ability manage teams across the globe in a complex, matrix environment. A natural problem solver with a strong budget planning and management skillset. Experience of presenting to senior stakeholders, building business cases and evidencing ROI. Knowledge/experience of the SAP ERP landscape and industry best practices will be an advantage Knowledge/experience of Onestream and Facton will be an advantage. This role will be based on site at our state-of-the-art technology campus in Malmesbury, Wiltshire. Benefits Financial Performance-related bonus scheme Competitive pension scheme Life assurance and income protection Discounts on Dyson machines Lifestyle Free bus travel to and from Malmesbury campus from Bristol, Bath, Chippenham and Swindon 27 days' holiday (plus public holidays) Ability to purchase additional holidays Free parking on-site (excluding Bristol) On-site hair salon, sports centre and gym - all free Free lunch and free, (unlimited) hot drinks and fruit Free on-site Lifestyle Assist service (concierge) Electric vehicle salary sacrifice scheme Health & Wellbeing Private medical insurance Dental insurance Health Assessments Employee Assistance Programme Free GP service (both on-site and digital) Free gym, fitness classes and wellbeing centre on-site Fertility treatment and menopause support
Dec 16, 2022
Full time
About us Dyson is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We're growing fast and our ambition is huge - more categories, more locations and more people. Pioneering technology takes more than just inventive engineers. At Dyson, we take a problem-solving approach to everything we do. And across our support teams, we're proud to be different. And importantly, we support change to maintain our rapid growth. About the team At Dyson, we demand the highest standard of performance from the technologies we engineer. Our people expect the same from the technology that supports them. In the same way that Dyson engineers' better technology to solve problems others ignore, Global IT transforms the way Dyson does business through world class and pioneering IT services and systems. Our IT team provides modern solutions that help to remove complexity and drive efficiency as our business changes and grows. The way we function is constantly evolving and becoming more digital, with an ever-increasing number of new platforms and tools available. About the role Our Corporate Functions team deliver world-class IT business partnering, product management and delivery services to Dyson's corporate functions. As a key part of this team, and reporting to an IT Director, you'll be the Senior IT Business Partner for our global Finance function. You'll be defining and delivering a large-scale, multi-year technology roadmap that transforms Finance, in line with Dyson's growth and company blueprint. Key responsibilities will include: Providing overall IT business partnership and product ownership (DevOps) to all aspects of Dyson's Global Finance function. Providing secure and sustainable IT service delivery and continuity underpinned by operational excellence to the Global Finance function. Working closely with the Finance leadership team to drive their Digital Transformation agenda by clearly articulating and defining business needs and benefits (value realization), through well-documented Business Cases. Developing required IT Digital and technology transformation strategy roadmaps (multi-year roadmaps with clear business vision and value). Maximizing the value of related IT investment made in Group Finance - effectively stimulate, shape, manage and realize the business demand for IT investment. Operationally own (maturing to delivery DevSecOps) global Finance platforms and solutions ensuring we drive for exceptional IT service delivery and continuity. Providing Digital and Technology insights on external technology trends, benchmarking, and innovation and how these can be leveraged to drive business growth and new operating models. Overseeing the management of service transition activities such as service introduction and service acceptance of new capabilities for platforms in scope, providing guidance to Product Managers. Leading and conducting regular Service Reviews, ensuring alignment and updates on status of key programs, roadmaps, benefits case, knowledge sharing, operations etc. About you You'll have a proven background in transforming digital landscapes within a global, Finance function, the ability to set strategic direction for IT business partnering services aligned to Finance stakeholders and in-depth understanding of core Finance processes and procedures. With your previous experience in a similar Finance Service Management/ Business Partnering / Relationship Management role in a large, complex organisation you'll have excellent IT third party management skills and previous experience with vendor and contract management. Other key requirements include: Experience of defining a transformational agenda in a similar-sized organisation, owning product roadmaps and strategy across multiple and often interdependent product areas. Agile working - capable of leading and coaching teams in Agile and Lean practices, with the ability to determine the right approach for the team to take, evaluating this throughout the full product lifecycle. Exceptional communication and interpersonal skills, and the ability interact effectively with key business stakeholders up to C-suite level. Strong leadership qualities and the ability manage teams across the globe in a complex, matrix environment. A natural problem solver with a strong budget planning and management skillset. Experience of presenting to senior stakeholders, building business cases and evidencing ROI. Knowledge/experience of the SAP ERP landscape and industry best practices will be an advantage Knowledge/experience of Onestream and Facton will be an advantage. This role will be based on site at our state-of-the-art technology campus in Malmesbury, Wiltshire. Benefits Financial Performance-related bonus scheme Competitive pension scheme Life assurance and income protection Discounts on Dyson machines Lifestyle Free bus travel to and from Malmesbury campus from Bristol, Bath, Chippenham and Swindon 27 days' holiday (plus public holidays) Ability to purchase additional holidays Free parking on-site (excluding Bristol) On-site hair salon, sports centre and gym - all free Free lunch and free, (unlimited) hot drinks and fruit Free on-site Lifestyle Assist service (concierge) Electric vehicle salary sacrifice scheme Health & Wellbeing Private medical insurance Dental insurance Health Assessments Employee Assistance Programme Free GP service (both on-site and digital) Free gym, fitness classes and wellbeing centre on-site Fertility treatment and menopause support
About us Dyson is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We're growing fast and our ambition is huge - more categories, more locations and more people. Pioneering technology takes more than just inventive engineers. At Dyson, we take a problem-solving approach to everything we do. And across our support teams, we're proud to be different. And importantly, we support change to maintain our rapid growth. About the team At Dyson, we demand the highest standard of performance from the technologies we engineer. Our people expect the same from the technology that supports them. In the same way that Dyson engineers' better technology to solve problems others ignore, Global IT transforms the way Dyson does business through world class and pioneering IT services and systems. Our IT team provides modern solutions that help to remove complexity and drive efficiency as our business changes and grows. The way we function is constantly evolving and becoming more digital, with an ever-increasing number of new platforms and tools available. About the role Our Corporate Functions team deliver world-class IT business partnering, product management and delivery services to Dyson's corporate functions. As a key part of this team, and reporting to an IT Director, you'll be the Senior IT Business Partner for our global Finance function. You'll be defining and delivering a large-scale, multi-year technology roadmap that transforms Finance, in line with Dyson's growth and company blueprint. Key responsibilities will include: Providing overall IT business partnership and product ownership (DevOps) to all aspects of Dyson's Global Finance function. Providing secure and sustainable IT service delivery and continuity underpinned by operational excellence to the Global Finance function. Working closely with the Finance leadership team to drive their Digital Transformation agenda by clearly articulating and defining business needs and benefits (value realization), through well-documented Business Cases. Developing required IT Digital and technology transformation strategy roadmaps (multi-year roadmaps with clear business vision and value). Maximizing the value of related IT investment made in Group Finance - effectively stimulate, shape, manage and realize the business demand for IT investment. Operationally own (maturing to delivery DevSecOps) global Finance platforms and solutions ensuring we drive for exceptional IT service delivery and continuity. Providing Digital and Technology insights on external technology trends, benchmarking, and innovation and how these can be leveraged to drive business growth and new operating models. Overseeing the management of service transition activities such as service introduction and service acceptance of new capabilities for platforms in scope, providing guidance to Product Managers. Leading and conducting regular Service Reviews, ensuring alignment and updates on status of key programs, roadmaps, benefits case, knowledge sharing, operations etc. About you You'll have a proven background in transforming digital landscapes within a global, Finance function, the ability to set strategic direction for IT business partnering services aligned to Finance stakeholders and in-depth understanding of core Finance processes and procedures. With your previous experience in a similar Finance Service Management/ Business Partnering / Relationship Management role in a large, complex organisation you'll have excellent IT third party management skills and previous experience with vendor and contract management. Other key requirements include: Experience of defining a transformational agenda in a similar-sized organisation, owning product roadmaps and strategy across multiple and often interdependent product areas. Agile working - capable of leading and coaching teams in Agile and Lean practices, with the ability to determine the right approach for the team to take, evaluating this throughout the full product lifecycle. Exceptional communication and interpersonal skills, and the ability interact effectively with key business stakeholders up to C-suite level. Strong leadership qualities and the ability manage teams across the globe in a complex, matrix environment. A natural problem solver with a strong budget planning and management skillset. Experience of presenting to senior stakeholders, building business cases and evidencing ROI. Knowledge/experience of the SAP ERP landscape and industry best practices will be an advantage Knowledge/experience of Onestream and Facton will be an advantage. This role will be based on site at our state-of-the-art technology campus in Malmesbury, Wiltshire. Benefits Financial Performance-related bonus scheme Competitive pension scheme Life assurance and income protection Discounts on Dyson machines Lifestyle Free bus travel to and from Malmesbury campus from Bristol, Bath, Chippenham and Swindon 27 days' holiday (plus public holidays) Ability to purchase additional holidays Free parking on-site (excluding Bristol) On-site hair salon, sports centre and gym - all free Free lunch and free, (unlimited) hot drinks and fruit Free on-site Lifestyle Assist service (concierge) Electric vehicle salary sacrifice scheme Health & Wellbeing Private medical insurance Dental insurance Health Assessments Employee Assistance Programme Free GP service (both on-site and digital) Free gym, fitness classes and wellbeing centre on-site Fertility treatment and menopause support
Dec 16, 2022
Full time
About us Dyson is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We're growing fast and our ambition is huge - more categories, more locations and more people. Pioneering technology takes more than just inventive engineers. At Dyson, we take a problem-solving approach to everything we do. And across our support teams, we're proud to be different. And importantly, we support change to maintain our rapid growth. About the team At Dyson, we demand the highest standard of performance from the technologies we engineer. Our people expect the same from the technology that supports them. In the same way that Dyson engineers' better technology to solve problems others ignore, Global IT transforms the way Dyson does business through world class and pioneering IT services and systems. Our IT team provides modern solutions that help to remove complexity and drive efficiency as our business changes and grows. The way we function is constantly evolving and becoming more digital, with an ever-increasing number of new platforms and tools available. About the role Our Corporate Functions team deliver world-class IT business partnering, product management and delivery services to Dyson's corporate functions. As a key part of this team, and reporting to an IT Director, you'll be the Senior IT Business Partner for our global Finance function. You'll be defining and delivering a large-scale, multi-year technology roadmap that transforms Finance, in line with Dyson's growth and company blueprint. Key responsibilities will include: Providing overall IT business partnership and product ownership (DevOps) to all aspects of Dyson's Global Finance function. Providing secure and sustainable IT service delivery and continuity underpinned by operational excellence to the Global Finance function. Working closely with the Finance leadership team to drive their Digital Transformation agenda by clearly articulating and defining business needs and benefits (value realization), through well-documented Business Cases. Developing required IT Digital and technology transformation strategy roadmaps (multi-year roadmaps with clear business vision and value). Maximizing the value of related IT investment made in Group Finance - effectively stimulate, shape, manage and realize the business demand for IT investment. Operationally own (maturing to delivery DevSecOps) global Finance platforms and solutions ensuring we drive for exceptional IT service delivery and continuity. Providing Digital and Technology insights on external technology trends, benchmarking, and innovation and how these can be leveraged to drive business growth and new operating models. Overseeing the management of service transition activities such as service introduction and service acceptance of new capabilities for platforms in scope, providing guidance to Product Managers. Leading and conducting regular Service Reviews, ensuring alignment and updates on status of key programs, roadmaps, benefits case, knowledge sharing, operations etc. About you You'll have a proven background in transforming digital landscapes within a global, Finance function, the ability to set strategic direction for IT business partnering services aligned to Finance stakeholders and in-depth understanding of core Finance processes and procedures. With your previous experience in a similar Finance Service Management/ Business Partnering / Relationship Management role in a large, complex organisation you'll have excellent IT third party management skills and previous experience with vendor and contract management. Other key requirements include: Experience of defining a transformational agenda in a similar-sized organisation, owning product roadmaps and strategy across multiple and often interdependent product areas. Agile working - capable of leading and coaching teams in Agile and Lean practices, with the ability to determine the right approach for the team to take, evaluating this throughout the full product lifecycle. Exceptional communication and interpersonal skills, and the ability interact effectively with key business stakeholders up to C-suite level. Strong leadership qualities and the ability manage teams across the globe in a complex, matrix environment. A natural problem solver with a strong budget planning and management skillset. Experience of presenting to senior stakeholders, building business cases and evidencing ROI. Knowledge/experience of the SAP ERP landscape and industry best practices will be an advantage Knowledge/experience of Onestream and Facton will be an advantage. This role will be based on site at our state-of-the-art technology campus in Malmesbury, Wiltshire. Benefits Financial Performance-related bonus scheme Competitive pension scheme Life assurance and income protection Discounts on Dyson machines Lifestyle Free bus travel to and from Malmesbury campus from Bristol, Bath, Chippenham and Swindon 27 days' holiday (plus public holidays) Ability to purchase additional holidays Free parking on-site (excluding Bristol) On-site hair salon, sports centre and gym - all free Free lunch and free, (unlimited) hot drinks and fruit Free on-site Lifestyle Assist service (concierge) Electric vehicle salary sacrifice scheme Health & Wellbeing Private medical insurance Dental insurance Health Assessments Employee Assistance Programme Free GP service (both on-site and digital) Free gym, fitness classes and wellbeing centre on-site Fertility treatment and menopause support
Here at SmallWorld Financial Services, we know how important it is to be able to support friends and family from abroad. Put simply, we believe that the more people we can help transfer money to overseas family, friends and businesses, the smaller the world becomes. Our employees are as diverse as our customer base and we value the sharing of skillsets and cultures that come with a truly international company present in several countries. SmallWorld is one of the largest money transfer companies in the world. We have a network of over 253,000 pick-up locations and a global team of over 1000 people who are responsible for over 15 million worldwide transactions each year. Are you passionate about working for a global company that celebrates differences? Do you want to empower people and families to support each other regardless of distance? Then join us! Let's make this big world into SmallWorld. Purpose of role: Reporting to the Chief Internal Auditor (CIA), we are seeking a highly experienced and qualified IT and Change SME Auditor to provide assurance over the Group's IT and Change risks. This will be a new role within our Group Internal Audit team and the successful candidate will have ownership for developing and executing a portfolio of internal audits primarily focused on IT and Change risks. This role provides the opportunity to shape as well as lead audits in accordance with the Group Internal Audit plan and global IA methodology, harnessing a deep understanding of technology risks to provide high quality independent assurance on the effectiveness of controls. The role will focus on major technology transformation programmes as well as on business change andtransformation. Role details: Managing and delivering a portfolio of IT and Change internal audit portfolio. Being agile and working across a range of different subjects and projects. Developing a risk assessment and audit universe and an annual plan of work under area of responsibility. Delivering Internal Audit engagements from planning through to execution and reporting. Communicating risk findings, verbally and written, to key stakeholders in a pragmatic and helpful manner. Engage proactively with Digital, IT and Change C-level and Senior leadership and second line of defence teams to identify critical functions and key controls. Draft, review, finalize and communicate audit deliverables, including audit findings, memos and audit reports to CIA, senior and executive management. This includes follow-up reviews on audits conducted and tracking for all audit issues. Prepare relevant risk and audit reporting to key stakeholders including executive management, CIA and governance committees. Participate as a non-voting member of various IT and Change sub-committees, management working groups, promoting balanced discussions and encouraging challenge and debate. Influence effective and sustainable improvements to processes and controls through insights gained based on risk and control expertise. Provide insight on the evolving industry and best practice environment and interact with local or international regulators as appropriate. Stay abreast of industry matters and efficiently and effectively apply applicable new developments in audit projects. Person specification: ACA / ACCA / CIA / CISA or a Bachelors / Master's Degree with a STEM focus (Science, Technology, Engineering or Math) Strong experience of information technology infrastructure components required to operate and manage enterprise IT environments including, hardware, software, networking components, operating systems, and data storage environments. Experience of activities required for the CIDO / IT function to deliver IT and Information Security services and solutions. Comfortable with cloud-based architectures and services delivered as Infrastructure-as-a-Service (IaaS) and Software- as-a-Service (SaaS). Cyber security experience including application security, PEN testing, IAM, vulnerability management best practices and security strategy required. Demonstrated knowledge of modern software development processes and practices. Experience with modernizing and migrating applications/clients to strategic architectures. Experience of working on large scale technology and cloud transformation programmes, either through programme delivery or auditing. The ability and skills to effectively manage C-level stakeholder relationships and demonstrating strong communication, technology and change auditing skills and business understanding. The ability to work with multi-disciplinary teams - collaboration skills are key to achieving the Group and function's objectives. Experience of data analytics. Knowledge of Change and Programme management methodologies Experience of writing detailed formal internal audit reports suitable for Executive audience. Excellent verbal, written, and presentation skills. Ability to communicate with internal stakeholders, third parties, clients and regulators. Experience of reporting and presenting to Board, Executive Committee or to the Audit Committee. Good understanding of global internal audit standards, practices and methodologies. Desirable Skills CISSP, CISA, CISM, CRISC or CEH Certifications or equivalent. Specialist system experience (i.e. SAP, Oracle, SQL, Python). Broad experience across a variety of applications, technologies, and domains in the payments industry Relevant experience migrating key product flows from heritage platforms onto next gen technology Experience building hybrid cloud architectures leveraging Java, Kafka, Mongo, OSE and AWS. Experience designing and implementing payments processing solutions using GPP-SP and its underlying tech stack (Java, Websphere, MQ, OracleDB)
Dec 15, 2022
Full time
Here at SmallWorld Financial Services, we know how important it is to be able to support friends and family from abroad. Put simply, we believe that the more people we can help transfer money to overseas family, friends and businesses, the smaller the world becomes. Our employees are as diverse as our customer base and we value the sharing of skillsets and cultures that come with a truly international company present in several countries. SmallWorld is one of the largest money transfer companies in the world. We have a network of over 253,000 pick-up locations and a global team of over 1000 people who are responsible for over 15 million worldwide transactions each year. Are you passionate about working for a global company that celebrates differences? Do you want to empower people and families to support each other regardless of distance? Then join us! Let's make this big world into SmallWorld. Purpose of role: Reporting to the Chief Internal Auditor (CIA), we are seeking a highly experienced and qualified IT and Change SME Auditor to provide assurance over the Group's IT and Change risks. This will be a new role within our Group Internal Audit team and the successful candidate will have ownership for developing and executing a portfolio of internal audits primarily focused on IT and Change risks. This role provides the opportunity to shape as well as lead audits in accordance with the Group Internal Audit plan and global IA methodology, harnessing a deep understanding of technology risks to provide high quality independent assurance on the effectiveness of controls. The role will focus on major technology transformation programmes as well as on business change andtransformation. Role details: Managing and delivering a portfolio of IT and Change internal audit portfolio. Being agile and working across a range of different subjects and projects. Developing a risk assessment and audit universe and an annual plan of work under area of responsibility. Delivering Internal Audit engagements from planning through to execution and reporting. Communicating risk findings, verbally and written, to key stakeholders in a pragmatic and helpful manner. Engage proactively with Digital, IT and Change C-level and Senior leadership and second line of defence teams to identify critical functions and key controls. Draft, review, finalize and communicate audit deliverables, including audit findings, memos and audit reports to CIA, senior and executive management. This includes follow-up reviews on audits conducted and tracking for all audit issues. Prepare relevant risk and audit reporting to key stakeholders including executive management, CIA and governance committees. Participate as a non-voting member of various IT and Change sub-committees, management working groups, promoting balanced discussions and encouraging challenge and debate. Influence effective and sustainable improvements to processes and controls through insights gained based on risk and control expertise. Provide insight on the evolving industry and best practice environment and interact with local or international regulators as appropriate. Stay abreast of industry matters and efficiently and effectively apply applicable new developments in audit projects. Person specification: ACA / ACCA / CIA / CISA or a Bachelors / Master's Degree with a STEM focus (Science, Technology, Engineering or Math) Strong experience of information technology infrastructure components required to operate and manage enterprise IT environments including, hardware, software, networking components, operating systems, and data storage environments. Experience of activities required for the CIDO / IT function to deliver IT and Information Security services and solutions. Comfortable with cloud-based architectures and services delivered as Infrastructure-as-a-Service (IaaS) and Software- as-a-Service (SaaS). Cyber security experience including application security, PEN testing, IAM, vulnerability management best practices and security strategy required. Demonstrated knowledge of modern software development processes and practices. Experience with modernizing and migrating applications/clients to strategic architectures. Experience of working on large scale technology and cloud transformation programmes, either through programme delivery or auditing. The ability and skills to effectively manage C-level stakeholder relationships and demonstrating strong communication, technology and change auditing skills and business understanding. The ability to work with multi-disciplinary teams - collaboration skills are key to achieving the Group and function's objectives. Experience of data analytics. Knowledge of Change and Programme management methodologies Experience of writing detailed formal internal audit reports suitable for Executive audience. Excellent verbal, written, and presentation skills. Ability to communicate with internal stakeholders, third parties, clients and regulators. Experience of reporting and presenting to Board, Executive Committee or to the Audit Committee. Good understanding of global internal audit standards, practices and methodologies. Desirable Skills CISSP, CISA, CISM, CRISC or CEH Certifications or equivalent. Specialist system experience (i.e. SAP, Oracle, SQL, Python). Broad experience across a variety of applications, technologies, and domains in the payments industry Relevant experience migrating key product flows from heritage platforms onto next gen technology Experience building hybrid cloud architectures leveraging Java, Kafka, Mongo, OSE and AWS. Experience designing and implementing payments processing solutions using GPP-SP and its underlying tech stack (Java, Websphere, MQ, OracleDB)
About us Dyson is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We're growing fast and our ambition is huge - more categories, more locations and more people. At Dyson, we demand the highest standard of performance from the technologies we engineer. Our people expect the same from the technology that supports them. In the same way that Dyson engineers' better technology to solve problems others ignore, Global IT transforms the way Dyson does business through world class and pioneering IT services and systems. Our IT team provides modern solutions that help to remove complexity and drive efficiency as our business changes and grows. The way we function is constantly evolving and becoming more digital, with an ever-increasing number of new platforms and tools available. About the role Our Corporate Functions team deliver world-class IT business partnering, product management and delivery services to Dyson's corporate functions, encompassing Finance, Procurement, Legal, Dyson Business Services, Internal Communications and Dyson's Family Office (Weybourne). As a key part of this team, and reporting to the Head of IT, you'll be the IT Business Partner for our global Legal and Internal Communications functions, and Weybourne. You'll provide world class, end-to-end business partnering to senior stakeholders within these functions, and define and deliver a large-scale, multi-year technology roadmap that transforms them, in line with Dyson's growth and company blueprint. Key responsibilities will include: Providing overall IT business partnership and product ownership (DevOps). Providing secure and sustainable IT service delivery and continuity underpinned by operational excellence. Working closely with the functions' leadership teams to drive their Digital Transformation agenda by clearly articulating and defining business needs and benefits (value realization), through well-documented Business Cases. With support from your Head of IT, developing required IT Digital and technology transformation strategy roadmaps (multi-year roadmaps with clear business vision and value). Maximizing the value of related IT investment made in these functions - effectively stimulate, shape, manage and realize the business demand for IT investment. Operationally own (maturing to delivery DevSecOps) global, function-specific platforms and solutions to drive exceptional IT service delivery and continuity. Providing Digital and Technology insights on external technology trends, benchmarking, and innovation and how these can be leveraged to drive business growth and new operating models. Overseeing the management of service transition activities such as service introduction and service acceptance of new capabilities for platforms in scope, providing guidance to Product Managers. Leading and conducting regular Service Reviews, ensuring alignment and updates on status of key programs, roadmaps, benefits case, knowledge sharing, operations etc. About you You'll have previous experience in a in an IT Business Partnering / Service Management / Relationship Management role in a similar large, complex organisation. You'll also have excellent IT third party management skills and solid experience with vendor and contract management. Other key requirements include: Experience of presenting to senior stakeholders, building business cases and evidencing ROI. Experience of defining an IT transformational agenda in a similar sized organisation. Agile working - capable of leading and coaching teams in Agile and Lean practices. Able to lead teams through the full product lifecycle and provide examples of transforming IT services within a global company. Able to set strategic direction for business partnering services. Solid experience with Vendor and Contract Management. Exceptional communication and interpersonal skills, and the ability interact effectively with key stakeholders up to C-suite level. A natural problem solver with a strong budget planning and management skillset. This role will be based on site, either at our state-of-the-art technology campus in Malmesbury, Wiltshire or Bristol City Centre. Benefits Financial Performance-related bonus scheme Competitive pension scheme Life assurance and income protection Discounts on Dyson machines Lifestyle Free bus travel to and from Malmesbury campus from Bristol, Bath, Chippenham and Swindon 27 days' holiday (plus public holidays) Ability to purchase additional holidays Free parking on-site (excluding Bristol) On-site hair salon, sports centre and gym - all free Free lunch and free, (unlimited) hot drinks and fruit Free on-site Lifestyle Assist service (concierge) Electric vehicle salary sacrifice scheme Health & Wellbeing Private medical insurance Dental insurance Health Assessments Employee Assistance Programme Free GP service (both on-site and digital) Free gym, fitness classes and wellbeing centre on-site Fertility treatment and menopause support
Dec 12, 2022
Full time
About us Dyson is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We're growing fast and our ambition is huge - more categories, more locations and more people. At Dyson, we demand the highest standard of performance from the technologies we engineer. Our people expect the same from the technology that supports them. In the same way that Dyson engineers' better technology to solve problems others ignore, Global IT transforms the way Dyson does business through world class and pioneering IT services and systems. Our IT team provides modern solutions that help to remove complexity and drive efficiency as our business changes and grows. The way we function is constantly evolving and becoming more digital, with an ever-increasing number of new platforms and tools available. About the role Our Corporate Functions team deliver world-class IT business partnering, product management and delivery services to Dyson's corporate functions, encompassing Finance, Procurement, Legal, Dyson Business Services, Internal Communications and Dyson's Family Office (Weybourne). As a key part of this team, and reporting to the Head of IT, you'll be the IT Business Partner for our global Legal and Internal Communications functions, and Weybourne. You'll provide world class, end-to-end business partnering to senior stakeholders within these functions, and define and deliver a large-scale, multi-year technology roadmap that transforms them, in line with Dyson's growth and company blueprint. Key responsibilities will include: Providing overall IT business partnership and product ownership (DevOps). Providing secure and sustainable IT service delivery and continuity underpinned by operational excellence. Working closely with the functions' leadership teams to drive their Digital Transformation agenda by clearly articulating and defining business needs and benefits (value realization), through well-documented Business Cases. With support from your Head of IT, developing required IT Digital and technology transformation strategy roadmaps (multi-year roadmaps with clear business vision and value). Maximizing the value of related IT investment made in these functions - effectively stimulate, shape, manage and realize the business demand for IT investment. Operationally own (maturing to delivery DevSecOps) global, function-specific platforms and solutions to drive exceptional IT service delivery and continuity. Providing Digital and Technology insights on external technology trends, benchmarking, and innovation and how these can be leveraged to drive business growth and new operating models. Overseeing the management of service transition activities such as service introduction and service acceptance of new capabilities for platforms in scope, providing guidance to Product Managers. Leading and conducting regular Service Reviews, ensuring alignment and updates on status of key programs, roadmaps, benefits case, knowledge sharing, operations etc. About you You'll have previous experience in a in an IT Business Partnering / Service Management / Relationship Management role in a similar large, complex organisation. You'll also have excellent IT third party management skills and solid experience with vendor and contract management. Other key requirements include: Experience of presenting to senior stakeholders, building business cases and evidencing ROI. Experience of defining an IT transformational agenda in a similar sized organisation. Agile working - capable of leading and coaching teams in Agile and Lean practices. Able to lead teams through the full product lifecycle and provide examples of transforming IT services within a global company. Able to set strategic direction for business partnering services. Solid experience with Vendor and Contract Management. Exceptional communication and interpersonal skills, and the ability interact effectively with key stakeholders up to C-suite level. A natural problem solver with a strong budget planning and management skillset. This role will be based on site, either at our state-of-the-art technology campus in Malmesbury, Wiltshire or Bristol City Centre. Benefits Financial Performance-related bonus scheme Competitive pension scheme Life assurance and income protection Discounts on Dyson machines Lifestyle Free bus travel to and from Malmesbury campus from Bristol, Bath, Chippenham and Swindon 27 days' holiday (plus public holidays) Ability to purchase additional holidays Free parking on-site (excluding Bristol) On-site hair salon, sports centre and gym - all free Free lunch and free, (unlimited) hot drinks and fruit Free on-site Lifestyle Assist service (concierge) Electric vehicle salary sacrifice scheme Health & Wellbeing Private medical insurance Dental insurance Health Assessments Employee Assistance Programme Free GP service (both on-site and digital) Free gym, fitness classes and wellbeing centre on-site Fertility treatment and menopause support
Associate Product Owner Global Marketplace Enterprise (MPE) Purpose of role: An Associate Product Owner is required in the Checkout Product Team for the Global MPE product within Primark. The Global MPE is engine for our EPoS solution and defines the EPoS user interface, business processes and how we interface into other core applications. This role sits within the technology function within Primark and is responsible for understanding and owning of Global Marketplace as a product, driving change, managing and prioritising the product backlog, defining user stories and will be the primary contact with the various suppliers and stakeholders to ensure that the requirements of Primark are prioritised and achieved. The associated product owner will work collaboratively and closely with key stakeholders incl. strategic partners, senior stakeholders within technology and across the wider business function within Primark. Working closely with a variety of stakeholders across, Technology, the business, partners and suppliers, the role requires strong communication and influencing skills, to ensure effective engagement with a diverse senior stakeholder group. Reports to: Product Owner Checkout Management Location: Dublin or Reading (travel will be a requirement for this role) Key Responsibilities: Responsible for ensuring all User Interface Changes to Market Place have been signed off and agreed amongst all internal and external stakeholders. Responsible for ensuring that all MPE software adhere to Primark Standard Business Processes - any deviation from standard will need to be signed off in advance. Responsible for Enterprise Integration - ensuring any changes to MPE aligns to existing or establishes new system integrations . Manage partners in terms of software bug fixes and defect resolution to MPE. Manage any technical debt that may exist within MPE. Accountable for maximising the value of MPE as a product to ensure value is being continuously delivered to Primark. Responsible for ensuring stability for all data flows and interfaces (e.g. product, price and promotions) to and from MPE to other internal and external systems. Responsible for ensuring MPE system stability and availability is maintained. Responsible for ensuring all MPE reporting adheres to Primark requirements. Responsible for transaction flows in and out of MPE. Work with the Primark business owner and internal stakeholders in defining objectives that could influence the product vision. Work with Primark's strategic partners to develop and maintain their product roadmap while setting the vision for and influencing when required. Leading the development team in delivering change to MPE which in turn delivers value to the end user. Understanding user needs, how the business works and driving the development of the product through clear prioritisation. Envisaging and understand the final product and convey the value it creates and what problems it solves. Accountable for the release plan and strategy which may be identified to solve business and customer problems. Responsible for ensuring the product road map is translated into a manageable product backlog and precisely prioritise delivery based on value, risk and service considerations. Support the articulation of sprint goals by providing product vision. Work with the Checkout Management Product Owner and Senior Product Manager to define, prioritise and break the feature backlog into stories, including clarification and acceptance criteria. Collaborate closely with key team members and delivery partner to ensure the acceptance criteria of user stories is met and support the release planning and sprint planning exercises. Understand Agile estimation approaches and support the delivery team in being self-managing. Support our transformation by proactively educating colleagues within technology and wider Primark about agile methodologies and product ownership. Support the delivery of products from wireframes to product launch to measuring engagement, working closely with the engineering team. Know our market, our competitors and our business models. Identify trends within customer segments and product segments to enhance the MPE product. Keep abreast of new technical developments which could improve or redefine the product and customer experience. When required, work collaboratively with other product owners within the Retail & New Markets team and also across the wider technology function. Knowledge & Experience Required: Minimum 3 years' experience in business relationship management in an IT environment. Retail Enterprise systems experience, ownership or delivery of a minimum of 3 years. Industry or functional expertise validated through experience working for a Retailer Ability to clearly articulate the evolution of products through design thinking and user story mapping An appropriate degree, equivalent qualification or experience Preferably a certification in Agile Product Ownership, Scaled Agile or equivalent Successful candidates will: Be a passionate and visionary technologist able to inspire others to challenge and disrupt the current reality to co-create a compelling technology-orientated future business by: Being able to scan potential technologies (established, emerging and emergent). Finding ways to translate that into business opportunities. Be able to take people along with you, empowering new ways of working and successfully executing on those opportunities. Possess proven experience in establishing and growing products. Have excellent knowledge of relevant business portfolio and functional expertise. Possess excellent Business partner and supplier leadership skills. Have commercial management experience and financial literacy. Possess excellent communication skills - relatability to non-technical business users and technical resources. Possess excellent people leadership and influencing skills. Possess a "Can Do" attitude. Have the ability to work with multi-discipline development teams with a mixture of onshore and offshore colleagues.
Dec 03, 2022
Full time
Associate Product Owner Global Marketplace Enterprise (MPE) Purpose of role: An Associate Product Owner is required in the Checkout Product Team for the Global MPE product within Primark. The Global MPE is engine for our EPoS solution and defines the EPoS user interface, business processes and how we interface into other core applications. This role sits within the technology function within Primark and is responsible for understanding and owning of Global Marketplace as a product, driving change, managing and prioritising the product backlog, defining user stories and will be the primary contact with the various suppliers and stakeholders to ensure that the requirements of Primark are prioritised and achieved. The associated product owner will work collaboratively and closely with key stakeholders incl. strategic partners, senior stakeholders within technology and across the wider business function within Primark. Working closely with a variety of stakeholders across, Technology, the business, partners and suppliers, the role requires strong communication and influencing skills, to ensure effective engagement with a diverse senior stakeholder group. Reports to: Product Owner Checkout Management Location: Dublin or Reading (travel will be a requirement for this role) Key Responsibilities: Responsible for ensuring all User Interface Changes to Market Place have been signed off and agreed amongst all internal and external stakeholders. Responsible for ensuring that all MPE software adhere to Primark Standard Business Processes - any deviation from standard will need to be signed off in advance. Responsible for Enterprise Integration - ensuring any changes to MPE aligns to existing or establishes new system integrations . Manage partners in terms of software bug fixes and defect resolution to MPE. Manage any technical debt that may exist within MPE. Accountable for maximising the value of MPE as a product to ensure value is being continuously delivered to Primark. Responsible for ensuring stability for all data flows and interfaces (e.g. product, price and promotions) to and from MPE to other internal and external systems. Responsible for ensuring MPE system stability and availability is maintained. Responsible for ensuring all MPE reporting adheres to Primark requirements. Responsible for transaction flows in and out of MPE. Work with the Primark business owner and internal stakeholders in defining objectives that could influence the product vision. Work with Primark's strategic partners to develop and maintain their product roadmap while setting the vision for and influencing when required. Leading the development team in delivering change to MPE which in turn delivers value to the end user. Understanding user needs, how the business works and driving the development of the product through clear prioritisation. Envisaging and understand the final product and convey the value it creates and what problems it solves. Accountable for the release plan and strategy which may be identified to solve business and customer problems. Responsible for ensuring the product road map is translated into a manageable product backlog and precisely prioritise delivery based on value, risk and service considerations. Support the articulation of sprint goals by providing product vision. Work with the Checkout Management Product Owner and Senior Product Manager to define, prioritise and break the feature backlog into stories, including clarification and acceptance criteria. Collaborate closely with key team members and delivery partner to ensure the acceptance criteria of user stories is met and support the release planning and sprint planning exercises. Understand Agile estimation approaches and support the delivery team in being self-managing. Support our transformation by proactively educating colleagues within technology and wider Primark about agile methodologies and product ownership. Support the delivery of products from wireframes to product launch to measuring engagement, working closely with the engineering team. Know our market, our competitors and our business models. Identify trends within customer segments and product segments to enhance the MPE product. Keep abreast of new technical developments which could improve or redefine the product and customer experience. When required, work collaboratively with other product owners within the Retail & New Markets team and also across the wider technology function. Knowledge & Experience Required: Minimum 3 years' experience in business relationship management in an IT environment. Retail Enterprise systems experience, ownership or delivery of a minimum of 3 years. Industry or functional expertise validated through experience working for a Retailer Ability to clearly articulate the evolution of products through design thinking and user story mapping An appropriate degree, equivalent qualification or experience Preferably a certification in Agile Product Ownership, Scaled Agile or equivalent Successful candidates will: Be a passionate and visionary technologist able to inspire others to challenge and disrupt the current reality to co-create a compelling technology-orientated future business by: Being able to scan potential technologies (established, emerging and emergent). Finding ways to translate that into business opportunities. Be able to take people along with you, empowering new ways of working and successfully executing on those opportunities. Possess proven experience in establishing and growing products. Have excellent knowledge of relevant business portfolio and functional expertise. Possess excellent Business partner and supplier leadership skills. Have commercial management experience and financial literacy. Possess excellent communication skills - relatability to non-technical business users and technical resources. Possess excellent people leadership and influencing skills. Possess a "Can Do" attitude. Have the ability to work with multi-discipline development teams with a mixture of onshore and offshore colleagues.
As a Senior Incident and Problem Manager, you will work as a part of the global team to coordinate responses to ensure timely resolution for service and security incidents, coordinate and manage business disruptions, conduct problem and root cause sessions following high impacting incidents. Are you someone with excellent communication skills both written and verbal, coupled with the ability to assess situations, and respond swiftly to find the best resolution with minimal business disruptions? You will partner with others, both inside and outside of the organization, and this will be critical to your success. Key responsibilities include: own end-to-end management of production incidents and conduct problem root cause analysis sessions following incidents contribute towards successful achievement on the measures of success for incident management manage, report and mitigation of incident and resilience risks coordinate initiatives/changes to ensure adoption of improved incident and resilience processes/solutions. A background in Incident Management and Technology Resilience in large enterprise environments is key to being successful in this role. In addition, your skills/background will include: 3 years' + experience as an Incident Manager or operational support capacity ideally in a DevOps model 3 years' + experience working in an IT related Service Industry with working knowledge of infrastructure technologies such as, but not limited to, different OS and database platforms, cloud computing and virtualization, networking and collaboration technologies proven skills managing the coordination of security incidents facilitate problem investigation to drive service improvement and to reduce incident recurrence conduct planned technology resilience tests and remediate resilience risks ability to multi-task and prioritize multiple ongoing issues positive working attitude with a sense of ownership and urgency ability to work with regional teams in a global operating model. It's advantageous if you have the following: experience with technical change risk assessment experience with a common tools such as: BMC Helix, xMatters, JIRA, PowerBI experience in globally distributed IT organization strongly desired If this sounds like you, and you're ready to take the next step in your career, please apply online now. Please apply via the following link with your CV. About the Corporate Operations Group The Corporate Operations Group brings together specialist support services in Digital Transformation & Data, Technology, Operations, Human Resources, Business Services, Business Improvement & Strategy, and the Macquarie Group Foundation. We deliver service excellence to ensure Macquarie is open for business, deliver on transformational change, invest in our people and have deep relationships with our customers. Our commitment to Diversity, Equity and Inclusion The diversity of our people is one of our greatest strengths. An inclusive and equitable workplace enables us to embrace that diversity to deliver more innovative and sustainable solutions for our people, clients, shareholders and communities. At Macquarie, you'll be encouraged to be yourself and supported to perform at your best. If you're inspired to deliver on our purpose of 'empowering people to innovate and invest for a better future', we want you on our team. If you need adjustments made to the recruitment process, please reach out to your recruiter. As an inclusive employer, Macquarie does not discriminate on the grounds of age, disability, sex, sexual orientation, gender identity or expression, marriage, civil partnership, pregnancy, maternity, race (including colour and ethnic or national origins), religion or belief. Joining Macquarie means you'll be able to work in a way that suits you best. With the right technology, support and resources, our people can work in a range of flexible ways. Talk to us about what working arrangements would help you thrive.
Nov 29, 2022
Full time
As a Senior Incident and Problem Manager, you will work as a part of the global team to coordinate responses to ensure timely resolution for service and security incidents, coordinate and manage business disruptions, conduct problem and root cause sessions following high impacting incidents. Are you someone with excellent communication skills both written and verbal, coupled with the ability to assess situations, and respond swiftly to find the best resolution with minimal business disruptions? You will partner with others, both inside and outside of the organization, and this will be critical to your success. Key responsibilities include: own end-to-end management of production incidents and conduct problem root cause analysis sessions following incidents contribute towards successful achievement on the measures of success for incident management manage, report and mitigation of incident and resilience risks coordinate initiatives/changes to ensure adoption of improved incident and resilience processes/solutions. A background in Incident Management and Technology Resilience in large enterprise environments is key to being successful in this role. In addition, your skills/background will include: 3 years' + experience as an Incident Manager or operational support capacity ideally in a DevOps model 3 years' + experience working in an IT related Service Industry with working knowledge of infrastructure technologies such as, but not limited to, different OS and database platforms, cloud computing and virtualization, networking and collaboration technologies proven skills managing the coordination of security incidents facilitate problem investigation to drive service improvement and to reduce incident recurrence conduct planned technology resilience tests and remediate resilience risks ability to multi-task and prioritize multiple ongoing issues positive working attitude with a sense of ownership and urgency ability to work with regional teams in a global operating model. It's advantageous if you have the following: experience with technical change risk assessment experience with a common tools such as: BMC Helix, xMatters, JIRA, PowerBI experience in globally distributed IT organization strongly desired If this sounds like you, and you're ready to take the next step in your career, please apply online now. Please apply via the following link with your CV. About the Corporate Operations Group The Corporate Operations Group brings together specialist support services in Digital Transformation & Data, Technology, Operations, Human Resources, Business Services, Business Improvement & Strategy, and the Macquarie Group Foundation. We deliver service excellence to ensure Macquarie is open for business, deliver on transformational change, invest in our people and have deep relationships with our customers. Our commitment to Diversity, Equity and Inclusion The diversity of our people is one of our greatest strengths. An inclusive and equitable workplace enables us to embrace that diversity to deliver more innovative and sustainable solutions for our people, clients, shareholders and communities. At Macquarie, you'll be encouraged to be yourself and supported to perform at your best. If you're inspired to deliver on our purpose of 'empowering people to innovate and invest for a better future', we want you on our team. If you need adjustments made to the recruitment process, please reach out to your recruiter. As an inclusive employer, Macquarie does not discriminate on the grounds of age, disability, sex, sexual orientation, gender identity or expression, marriage, civil partnership, pregnancy, maternity, race (including colour and ethnic or national origins), religion or belief. Joining Macquarie means you'll be able to work in a way that suits you best. With the right technology, support and resources, our people can work in a range of flexible ways. Talk to us about what working arrangements would help you thrive.
We're seeking a high performer to join our team as a communications strategist, professional storyteller and inside out brand builder. This is an opportunity to join a global financial services organisation and support our fast-paced Corporate Operations Group - which includes functions such as human resources, technology, workplace, security and operations. These teams provide critical support to our global business and play an integral role in shaping the employee experience, so we need to ensure their communications are timely, clear and engaging, drive action and shape our culture. You'll be energized by variety and enjoy managing multiple stakeholders to deliver a wide range of internal communications projects. Reporting to the Corporate Operations Group Business Manager, with a strong alignment to our Corporate Operations Group Head of Internal Communications in Australia, you'll have access to senior leaders and support them with advice and consulting - and you'll also enjoy being hands-on making projects happen. You'll have a talent (and passion) for words, an understanding of how to capture an audience, flexibility to adjust to changing fast-paced priorities and really strong attention to detail. You'll have the ability to effectively collaborate and brainstorm with both senior and junior stakeholders when strategic planning and problem solving. You'll also assist in organizing and delivering regional in-person, virtual, and hybrid communication and engagement events including workshops, town halls and training to support and embed our business strategy and culture. With several years' experience managing communications programs inside a matrix organization, you have a flair for creative ideas and execution. You'll have skills in creating great visual experiences - possibly in graphic design, video production and/or digital experience. You'll also have an interest in leveraging technology (including internal social platforms) to create fresh and innovative content for our people. You'll be a self-starter, very well organized and have a passion for good communications. To start this exciting journey, apply now. About the Corporate Operations Group The Corporate Operations Group brings together specialist support services in Digital Transformation & Data, Technology, Operations, Human Resources, Business Services, Business Improvement & Strategy, and the Macquarie Group Foundation. We deliver service excellence to ensure Macquarie is open for business, deliver on transformational change, invest in our people and have deep relationships with our customers. Our commitment to Diversity, Equity and Inclusion The diversity of our people is one of our greatest strengths. An inclusive and equitable workplace enables us to embrace that diversity to deliver more innovative and sustainable solutions for our people, clients, shareholders and communities. At Macquarie, you'll be encouraged to be yourself and supported to perform at your best. If you're inspired to deliver on our purpose of 'empowering people to innovate and invest for a better future', we want you on our team. If you need adjustments made to the recruitment process, please reach out to your recruiter. As an inclusive employer, Macquarie does not discriminate on the grounds of age, disability, sex, sexual orientation, gender identity or expression, marriage, civil partnership, pregnancy, maternity, race (including colour and ethnic or national origins), religion or belief. Joining Macquarie means you'll be able to work in a way that suits you best. With the right technology, support and resources, our people can work in a range of flexible ways. Talk to us about what working arrangements would help you thrive.
Sep 24, 2022
Full time
We're seeking a high performer to join our team as a communications strategist, professional storyteller and inside out brand builder. This is an opportunity to join a global financial services organisation and support our fast-paced Corporate Operations Group - which includes functions such as human resources, technology, workplace, security and operations. These teams provide critical support to our global business and play an integral role in shaping the employee experience, so we need to ensure their communications are timely, clear and engaging, drive action and shape our culture. You'll be energized by variety and enjoy managing multiple stakeholders to deliver a wide range of internal communications projects. Reporting to the Corporate Operations Group Business Manager, with a strong alignment to our Corporate Operations Group Head of Internal Communications in Australia, you'll have access to senior leaders and support them with advice and consulting - and you'll also enjoy being hands-on making projects happen. You'll have a talent (and passion) for words, an understanding of how to capture an audience, flexibility to adjust to changing fast-paced priorities and really strong attention to detail. You'll have the ability to effectively collaborate and brainstorm with both senior and junior stakeholders when strategic planning and problem solving. You'll also assist in organizing and delivering regional in-person, virtual, and hybrid communication and engagement events including workshops, town halls and training to support and embed our business strategy and culture. With several years' experience managing communications programs inside a matrix organization, you have a flair for creative ideas and execution. You'll have skills in creating great visual experiences - possibly in graphic design, video production and/or digital experience. You'll also have an interest in leveraging technology (including internal social platforms) to create fresh and innovative content for our people. You'll be a self-starter, very well organized and have a passion for good communications. To start this exciting journey, apply now. About the Corporate Operations Group The Corporate Operations Group brings together specialist support services in Digital Transformation & Data, Technology, Operations, Human Resources, Business Services, Business Improvement & Strategy, and the Macquarie Group Foundation. We deliver service excellence to ensure Macquarie is open for business, deliver on transformational change, invest in our people and have deep relationships with our customers. Our commitment to Diversity, Equity and Inclusion The diversity of our people is one of our greatest strengths. An inclusive and equitable workplace enables us to embrace that diversity to deliver more innovative and sustainable solutions for our people, clients, shareholders and communities. At Macquarie, you'll be encouraged to be yourself and supported to perform at your best. If you're inspired to deliver on our purpose of 'empowering people to innovate and invest for a better future', we want you on our team. If you need adjustments made to the recruitment process, please reach out to your recruiter. As an inclusive employer, Macquarie does not discriminate on the grounds of age, disability, sex, sexual orientation, gender identity or expression, marriage, civil partnership, pregnancy, maternity, race (including colour and ethnic or national origins), religion or belief. Joining Macquarie means you'll be able to work in a way that suits you best. With the right technology, support and resources, our people can work in a range of flexible ways. Talk to us about what working arrangements would help you thrive.
Company DescriptionPublicis Sapient, the digital business transformation hub of Publicis Groupe, helps clients drive growth and efficiency in a world where consumer behaviour and technology are catalysts for social and commercial change at an unprecedented pace. With 19,000 people and over 100 offices around the globe, our expertise spans technology, data sciences, consulting and creative. Combined with our culture of innovation, we deliver on complex transformation initiatives that accelerate our clients businesses by creating products and services that engage current and new ;In experience design, we use empathy to create products that are fully human-centred. Our teams have to reflect the different experiences of the people that use them and include people of colour, women, people identifying as LGBTQIA+, carers, people of all beliefs, ages and abilities. We value a diversity of voices and perspectives in our ;Job DescriptionBuilding progressive new brands and helping reposition the world s most prominent companies through experience ;As a global design practice within Publicis Sapient, we are responsible for products and services used by millions of people every day. A multi-national team of over 700 designers, creatives, researchers and experience technologists with a 30-year track record of ; We re searching for a multidisciplinary Product Design Senior Manager (Associate Creative Director) to help drive the level of craft, thinking, client relationships and impact of our work moving forward. As one of the few design teams in the world that works in unison with global-reach management consultancy and enterprise-scale engineering and AI, you will put your diverse skillset to use in collaboration with Publicis Sapient s technology, strategy and data practices to make long-lasting change for our ;Qualifications Experience leading project teams and streams of work Experience liaising with senior clients and stakeholders, taking briefs, challenging them when required and looking for opportunities where design can add further value to client s business and customer s experiences Experience managing and mentoring designers, and supporting their growth Prior experience in design and innovation teams (agency or in-house) A diverse portfolio which demonstrates outstanding craft across channels Expert knowledge of a broad range of tools ( Sketch, Figma, Principle, Adobe suite) Expert knowledge of design systems creation and operations, and advocacy of their impact and use A multidisciplinary skillset, from UI design to UX practices, conceptual thinking to brand development A good communicator of their work Knowledge of best-practices in design and customer experience alongside industry trends A proven ability to work collaboratively in teams Strong organisational skills Qualities that set you apart Track record of high quality UI/UX delivery across complex web and app work You may lean more towards crafting the aesthetics of an experience, but are just as comfortable conceptualising and developing the user journey of a product or service You have shown entrepreneurial spirit as a proven self-starter who is energetic, pragmatic and welcoming of ambiguous challenges You are able to combine world-class craft with strategic thinking and have an interest in learning about the business impact of design Proficiency in creating both low and high-fidelity prototypes Comfortable leading interaction and motion design for digital products Strong experience in scoping, estimating and planning work Track record of building and maintaining client relationships and working with client s design teams Additional InformationBenefits include 25 days paid annual leave, life assurance, dental insurance, income protection, private healthcare for you and your family (pre-existing conditions and mental health coverage included), pension scheme, and a 24hr Employee Assistance Programme to help with any life ;We have a nurturing and open culture that champions every individual in their growth. We support our colleagues through Business Resource Groups and safe spaces focussing on gender, LGBTQ+, race and ethnicity, caring, mental health and disability (both visible and non-visible). We are signed up to the UK Race at Work Charter as part of our long-term commitment to improve representation, inclusion and belonging for Black and Minority Ethnic talent. Staff are offered training in accessible design, unconscious bias, allyship and mental health first ; Unique learning opportunities from a company with practices of strategy and consulting, experience design and enterprise-scale engineering all working ;Flexible working continuing through the challenges of Covid-19. All of our Experience Design teams are currently working remotely and will continue to remain flexible into 2022
Jul 30, 2022
Full time
Company DescriptionPublicis Sapient, the digital business transformation hub of Publicis Groupe, helps clients drive growth and efficiency in a world where consumer behaviour and technology are catalysts for social and commercial change at an unprecedented pace. With 19,000 people and over 100 offices around the globe, our expertise spans technology, data sciences, consulting and creative. Combined with our culture of innovation, we deliver on complex transformation initiatives that accelerate our clients businesses by creating products and services that engage current and new ;In experience design, we use empathy to create products that are fully human-centred. Our teams have to reflect the different experiences of the people that use them and include people of colour, women, people identifying as LGBTQIA+, carers, people of all beliefs, ages and abilities. We value a diversity of voices and perspectives in our ;Job DescriptionBuilding progressive new brands and helping reposition the world s most prominent companies through experience ;As a global design practice within Publicis Sapient, we are responsible for products and services used by millions of people every day. A multi-national team of over 700 designers, creatives, researchers and experience technologists with a 30-year track record of ; We re searching for a multidisciplinary Product Design Senior Manager (Associate Creative Director) to help drive the level of craft, thinking, client relationships and impact of our work moving forward. As one of the few design teams in the world that works in unison with global-reach management consultancy and enterprise-scale engineering and AI, you will put your diverse skillset to use in collaboration with Publicis Sapient s technology, strategy and data practices to make long-lasting change for our ;Qualifications Experience leading project teams and streams of work Experience liaising with senior clients and stakeholders, taking briefs, challenging them when required and looking for opportunities where design can add further value to client s business and customer s experiences Experience managing and mentoring designers, and supporting their growth Prior experience in design and innovation teams (agency or in-house) A diverse portfolio which demonstrates outstanding craft across channels Expert knowledge of a broad range of tools ( Sketch, Figma, Principle, Adobe suite) Expert knowledge of design systems creation and operations, and advocacy of their impact and use A multidisciplinary skillset, from UI design to UX practices, conceptual thinking to brand development A good communicator of their work Knowledge of best-practices in design and customer experience alongside industry trends A proven ability to work collaboratively in teams Strong organisational skills Qualities that set you apart Track record of high quality UI/UX delivery across complex web and app work You may lean more towards crafting the aesthetics of an experience, but are just as comfortable conceptualising and developing the user journey of a product or service You have shown entrepreneurial spirit as a proven self-starter who is energetic, pragmatic and welcoming of ambiguous challenges You are able to combine world-class craft with strategic thinking and have an interest in learning about the business impact of design Proficiency in creating both low and high-fidelity prototypes Comfortable leading interaction and motion design for digital products Strong experience in scoping, estimating and planning work Track record of building and maintaining client relationships and working with client s design teams Additional InformationBenefits include 25 days paid annual leave, life assurance, dental insurance, income protection, private healthcare for you and your family (pre-existing conditions and mental health coverage included), pension scheme, and a 24hr Employee Assistance Programme to help with any life ;We have a nurturing and open culture that champions every individual in their growth. We support our colleagues through Business Resource Groups and safe spaces focussing on gender, LGBTQ+, race and ethnicity, caring, mental health and disability (both visible and non-visible). We are signed up to the UK Race at Work Charter as part of our long-term commitment to improve representation, inclusion and belonging for Black and Minority Ethnic talent. Staff are offered training in accessible design, unconscious bias, allyship and mental health first ; Unique learning opportunities from a company with practices of strategy and consulting, experience design and enterprise-scale engineering all working ;Flexible working continuing through the challenges of Covid-19. All of our Experience Design teams are currently working remotely and will continue to remain flexible into 2022
What you'll do Group Technology Digital Transformation Want to create a smooth and uninterrupted digital experience for millions of customers? Then our Group Technology Digital Transformation is the team for you. Agile, collaborative, data-driven and diverse, our team works on brilliant products like NOW and Peacock. That's not even the best part. We get to build our own software and our work has a global stage. Our team also delivers exceptional customer experiences and defines digital first propositions in customer journeys across all channels. Manage the portfolio of all our billing partnerships within the Group Digital Transformation team, which includes major telcos across Europe as well as large app store players Lead a team of individuals who are responsible for onboarding new partners to the Group OTT platform and liaising with partners on some of our key business transformation initiatives and to deliver major commercial promotional activities Take on a lead delivery role on key strategic programmes to co-ordinate activities for delivery of partnerships across all teams Be the main interface to the commercial and trading teams in each of our markets to ensure that performance of our partners is on track, and support with strategies to continue to optimise this Manage the partner roadmap, ensuring that the commercial priorities are aligned to capacity across all teams Support the Product team that you will sit alongside, supporting with prioritisation and strategy based on partner feedback, managing product activities for in-life partners and ensuring that new capabilities are rolled out to partners effectively What you'll bring A passion for media and technology - it's at the core of everything we do and are as a team The drive to get things done and make a difference, and the calmness to ensure we keep focused on the bigger picture when things are challenging Great communication skills and the confidence to lead discussion in forums with a mix of internal and external stakeholders of different levels Good balance of product, technical and project management skills; including the ability to manage external vendors, basic understanding of back-end technology, ability to define and manage requirements, run workshops and design and govern processes Relevant work experience managing relationships and/ or accounts in a commercial environment, with strong project management skills We're the team behind the infamous Sky products line-up. From Sky+ to Sky Q. From hardware and software to intricate design. Could you help us turn an idea into the next big thing? As a team, we're collaborative, empowered and innovative - together, we're proud that everyone's favourite Sky products are . The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experience How you'll work - hybrid working The world has changed. And so have we. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Inclusion: Recognised as an 'Inclusive Top 50 Employer' and a 'Times Top 50 Employer for Women', we're working hard to ensure we're a truly inclusive place to work. This means we don't just look at your CV. We're more focused on who you are and the potential you'll bring to Sky. We also know that everyone has a life outside work So we're happy to support you as much as we can with the option to start and finish earlier or later depending on your needs. So we're happy to discuss flexible working. And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Jul 26, 2022
Full time
What you'll do Group Technology Digital Transformation Want to create a smooth and uninterrupted digital experience for millions of customers? Then our Group Technology Digital Transformation is the team for you. Agile, collaborative, data-driven and diverse, our team works on brilliant products like NOW and Peacock. That's not even the best part. We get to build our own software and our work has a global stage. Our team also delivers exceptional customer experiences and defines digital first propositions in customer journeys across all channels. Manage the portfolio of all our billing partnerships within the Group Digital Transformation team, which includes major telcos across Europe as well as large app store players Lead a team of individuals who are responsible for onboarding new partners to the Group OTT platform and liaising with partners on some of our key business transformation initiatives and to deliver major commercial promotional activities Take on a lead delivery role on key strategic programmes to co-ordinate activities for delivery of partnerships across all teams Be the main interface to the commercial and trading teams in each of our markets to ensure that performance of our partners is on track, and support with strategies to continue to optimise this Manage the partner roadmap, ensuring that the commercial priorities are aligned to capacity across all teams Support the Product team that you will sit alongside, supporting with prioritisation and strategy based on partner feedback, managing product activities for in-life partners and ensuring that new capabilities are rolled out to partners effectively What you'll bring A passion for media and technology - it's at the core of everything we do and are as a team The drive to get things done and make a difference, and the calmness to ensure we keep focused on the bigger picture when things are challenging Great communication skills and the confidence to lead discussion in forums with a mix of internal and external stakeholders of different levels Good balance of product, technical and project management skills; including the ability to manage external vendors, basic understanding of back-end technology, ability to define and manage requirements, run workshops and design and govern processes Relevant work experience managing relationships and/ or accounts in a commercial environment, with strong project management skills We're the team behind the infamous Sky products line-up. From Sky+ to Sky Q. From hardware and software to intricate design. Could you help us turn an idea into the next big thing? As a team, we're collaborative, empowered and innovative - together, we're proud that everyone's favourite Sky products are . The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experience How you'll work - hybrid working The world has changed. And so have we. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Inclusion: Recognised as an 'Inclusive Top 50 Employer' and a 'Times Top 50 Employer for Women', we're working hard to ensure we're a truly inclusive place to work. This means we don't just look at your CV. We're more focused on who you are and the potential you'll bring to Sky. We also know that everyone has a life outside work So we're happy to support you as much as we can with the option to start and finish earlier or later depending on your needs. So we're happy to discuss flexible working. And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
What you'll do Group Technology Digital Transformation Want to create a smooth and uninterrupted digital experience for millions of customers? Then our Group Technology Digital Transformation is the team for you. Agile, collaborative, data-driven and diverse, our team works on brilliant products like NOW and Peacock. That's not even the best part. We get to build our own software and our work has a global stage. Our team also delivers exceptional customer experiences and defines digital first propositions in customer journeys across all channels. Manage the portfolio of all our billing partnerships within the Group Digital Transformation team, which includes major telcos across Europe as well as large app store players Lead a team of individuals who are responsible for onboarding new partners to the Group OTT platform and liaising with partners on some of our key business transformation initiatives and to deliver major commercial promotional activities Take on a lead delivery role on key strategic programmes to co-ordinate activities for delivery of partnerships across all teams Be the main interface to the commercial and trading teams in each of our markets to ensure that performance of our partners is on track, and support with strategies to continue to optimise this Manage the partner roadmap, ensuring that the commercial priorities are aligned to capacity across all teams Support the Product team that you will sit alongside, supporting with prioritisation and strategy based on partner feedback, managing product activities for in-life partners and ensuring that new capabilities are rolled out to partners effectively What you'll bring A passion for media and technology - it's at the core of everything we do and are as a team The drive to get things done and make a difference, and the calmness to ensure we keep focused on the bigger picture when things are challenging Great communication skills and the confidence to lead discussion in forums with a mix of internal and external stakeholders of different levels Good balance of product, technical and project management skills; including the ability to manage external vendors, basic understanding of back-end technology, ability to define and manage requirements, run workshops and design and govern processes Relevant work experience managing relationships and/ or accounts in a commercial environment, with strong project management skills We're the team behind the infamous Sky products line-up. From Sky+ to Sky Q. From hardware and software to intricate design. Could you help us turn an idea into the next big thing? As a team, we're collaborative, empowered and innovative - together, we're proud that everyone's favourite Sky products are . The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experience How you'll work - hybrid working The world has changed. And so have we. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Inclusion: Recognised as an 'Inclusive Top 50 Employer' and a 'Times Top 50 Employer for Women', we're working hard to ensure we're a truly inclusive place to work. This means we don't just look at your CV. We're more focused on who you are and the potential you'll bring to Sky. We also know that everyone has a life outside work So we're happy to support you as much as we can with the option to start and finish earlier or later depending on your needs. So we're happy to discuss flexible working. And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Jul 26, 2022
Full time
What you'll do Group Technology Digital Transformation Want to create a smooth and uninterrupted digital experience for millions of customers? Then our Group Technology Digital Transformation is the team for you. Agile, collaborative, data-driven and diverse, our team works on brilliant products like NOW and Peacock. That's not even the best part. We get to build our own software and our work has a global stage. Our team also delivers exceptional customer experiences and defines digital first propositions in customer journeys across all channels. Manage the portfolio of all our billing partnerships within the Group Digital Transformation team, which includes major telcos across Europe as well as large app store players Lead a team of individuals who are responsible for onboarding new partners to the Group OTT platform and liaising with partners on some of our key business transformation initiatives and to deliver major commercial promotional activities Take on a lead delivery role on key strategic programmes to co-ordinate activities for delivery of partnerships across all teams Be the main interface to the commercial and trading teams in each of our markets to ensure that performance of our partners is on track, and support with strategies to continue to optimise this Manage the partner roadmap, ensuring that the commercial priorities are aligned to capacity across all teams Support the Product team that you will sit alongside, supporting with prioritisation and strategy based on partner feedback, managing product activities for in-life partners and ensuring that new capabilities are rolled out to partners effectively What you'll bring A passion for media and technology - it's at the core of everything we do and are as a team The drive to get things done and make a difference, and the calmness to ensure we keep focused on the bigger picture when things are challenging Great communication skills and the confidence to lead discussion in forums with a mix of internal and external stakeholders of different levels Good balance of product, technical and project management skills; including the ability to manage external vendors, basic understanding of back-end technology, ability to define and manage requirements, run workshops and design and govern processes Relevant work experience managing relationships and/ or accounts in a commercial environment, with strong project management skills We're the team behind the infamous Sky products line-up. From Sky+ to Sky Q. From hardware and software to intricate design. Could you help us turn an idea into the next big thing? As a team, we're collaborative, empowered and innovative - together, we're proud that everyone's favourite Sky products are . The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experience How you'll work - hybrid working The world has changed. And so have we. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Inclusion: Recognised as an 'Inclusive Top 50 Employer' and a 'Times Top 50 Employer for Women', we're working hard to ensure we're a truly inclusive place to work. This means we don't just look at your CV. We're more focused on who you are and the potential you'll bring to Sky. We also know that everyone has a life outside work So we're happy to support you as much as we can with the option to start and finish earlier or later depending on your needs. So we're happy to discuss flexible working. And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
People Consulting is an integral part of KPMG's Management Consultancy practice and a growing part of our business. This team help to transform the performance of organisations by changing the way people are led, managed and developed. We do this by focusing on two key areas - delivering the people agenda on large scale, complex, change programmes and transforming the HR function and its impact to the client's business. We have 4 key capabilities that work across the Financial Services sector: . Learning solutions; . HR Transformation; . Organisational Transformation; . Workforce Transformation. Across these capabilities we support our clients around: digitally enabled employee engagement; skills and capabilities; agile organisation and workforce; shaping the future of the workforce; people change and leadership capability; value-driving efficient and cost effective HR, powered by tech; predictive insightful people consulting. The Role We are seeking a talented Manager that can deliver real impact for our Financial Services clients. We require ambitious people who can deliver excellent HR transformation solutions, build rapport, understand our client's needs and contribute to the development of our propositions. Through HR Transformation we help our clients to navigate complex transformation programmes through identification and adoption of key proposition areas across our HR Transformation capability areas: Powered HR engagements, establishing Global Business Services functions, developing HR strategy, supporting on HR audits. The successful candidate will be expected to: . Work closely with FTSE 100 clients primarily across Banking and Insurance. . Manage a variety of projects across our people consulting capabilities, ranging from small short-term projects to a workstream within a more complex projects and HR transformation workstreams with a team of consultants. . Manage relationships and chair meetings with senior client stakeholders . Work closely with the client engagement manager and team members to successfully deliver project outcomes . Provide specialist and technical input and review of others' inputs in the design and development of change management project deliverables . Contribute to the growth of our people consulting practice through supporting business and proposition development activity . Work closely with a mixture of onshore and offshore team members . Performance manage between 1 - 3 consultants and support with their development The Person The successful candidate will have proven experience in helping clients to shape and deliver HR Transformation solutions, including a range of: . In-depth knowledge, skills and experience with HR transformation enablers and their applications, being a key contributor in the areas of HR strategy, HR Technology, HR policies, HR processes and controls, target operating model design, service delivery, cultural change, communications and engagement strategies. . Solid understanding of strategic challenges and opportunities facing HR leaders and HR teams, possessing the ability to analyse and synthesise industry and client challenges into the separate parts of transformation programmes for the HR function. . Understanding of various HR operating models (centralised, decentralised etc.), capability to define the impacts of organisational design/redesign, implement initiatives and the Business Case for Change. . Thorough understanding and knowledge about HRSS strategy and the GBS offering (including location, language etc.) as well as HR Business Partner capabilities and traits. . Experience with HR transformation programmes to meet client needs - being a key member/SME or as a Project Manager, either as part of a wider programme or standalone. Could include: o HR Operating model strategy, redesign and implementation (HRBP/HRSS/COE). o Service delivery model design including design and implementation of roles, responsibilities, etc. o HR process efficiency assessment and process re-design. o HR governance structures. o Constructively challenging and conveying key messages to HRLT, HRD and Project Sponsor level stakeholders. o Managing a team through organising, running and summarising outputs from client workshops. . Understanding of key HR technology/ies (ideally ServiceNow, Workday, Oracle and SuccessFactors) . Experience as a HR Practitioner is desirable but not essential. . Overview and experience in wider People Consulting capabilities including change management, organisation design and behavioural change and understanding of workforce transformation tools available in the market. . Have 'core consulting' experience in developing proposals, being a part of high-performing teams, managing project risks, and leading through complexity and ambiguity. The following are preferred qualifications for the role: . Degree educated or equivalent . Qualifications such as CIPD, CIMA, Occupational Psychology and PMI or Prince2 preferred . Familiarity and proficiency with Microsoft Office packages (eg Word, PowerPoint, Excel) We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age
Feb 02, 2022
Full time
People Consulting is an integral part of KPMG's Management Consultancy practice and a growing part of our business. This team help to transform the performance of organisations by changing the way people are led, managed and developed. We do this by focusing on two key areas - delivering the people agenda on large scale, complex, change programmes and transforming the HR function and its impact to the client's business. We have 4 key capabilities that work across the Financial Services sector: . Learning solutions; . HR Transformation; . Organisational Transformation; . Workforce Transformation. Across these capabilities we support our clients around: digitally enabled employee engagement; skills and capabilities; agile organisation and workforce; shaping the future of the workforce; people change and leadership capability; value-driving efficient and cost effective HR, powered by tech; predictive insightful people consulting. The Role We are seeking a talented Manager that can deliver real impact for our Financial Services clients. We require ambitious people who can deliver excellent HR transformation solutions, build rapport, understand our client's needs and contribute to the development of our propositions. Through HR Transformation we help our clients to navigate complex transformation programmes through identification and adoption of key proposition areas across our HR Transformation capability areas: Powered HR engagements, establishing Global Business Services functions, developing HR strategy, supporting on HR audits. The successful candidate will be expected to: . Work closely with FTSE 100 clients primarily across Banking and Insurance. . Manage a variety of projects across our people consulting capabilities, ranging from small short-term projects to a workstream within a more complex projects and HR transformation workstreams with a team of consultants. . Manage relationships and chair meetings with senior client stakeholders . Work closely with the client engagement manager and team members to successfully deliver project outcomes . Provide specialist and technical input and review of others' inputs in the design and development of change management project deliverables . Contribute to the growth of our people consulting practice through supporting business and proposition development activity . Work closely with a mixture of onshore and offshore team members . Performance manage between 1 - 3 consultants and support with their development The Person The successful candidate will have proven experience in helping clients to shape and deliver HR Transformation solutions, including a range of: . In-depth knowledge, skills and experience with HR transformation enablers and their applications, being a key contributor in the areas of HR strategy, HR Technology, HR policies, HR processes and controls, target operating model design, service delivery, cultural change, communications and engagement strategies. . Solid understanding of strategic challenges and opportunities facing HR leaders and HR teams, possessing the ability to analyse and synthesise industry and client challenges into the separate parts of transformation programmes for the HR function. . Understanding of various HR operating models (centralised, decentralised etc.), capability to define the impacts of organisational design/redesign, implement initiatives and the Business Case for Change. . Thorough understanding and knowledge about HRSS strategy and the GBS offering (including location, language etc.) as well as HR Business Partner capabilities and traits. . Experience with HR transformation programmes to meet client needs - being a key member/SME or as a Project Manager, either as part of a wider programme or standalone. Could include: o HR Operating model strategy, redesign and implementation (HRBP/HRSS/COE). o Service delivery model design including design and implementation of roles, responsibilities, etc. o HR process efficiency assessment and process re-design. o HR governance structures. o Constructively challenging and conveying key messages to HRLT, HRD and Project Sponsor level stakeholders. o Managing a team through organising, running and summarising outputs from client workshops. . Understanding of key HR technology/ies (ideally ServiceNow, Workday, Oracle and SuccessFactors) . Experience as a HR Practitioner is desirable but not essential. . Overview and experience in wider People Consulting capabilities including change management, organisation design and behavioural change and understanding of workforce transformation tools available in the market. . Have 'core consulting' experience in developing proposals, being a part of high-performing teams, managing project risks, and leading through complexity and ambiguity. The following are preferred qualifications for the role: . Degree educated or equivalent . Qualifications such as CIPD, CIMA, Occupational Psychology and PMI or Prince2 preferred . Familiarity and proficiency with Microsoft Office packages (eg Word, PowerPoint, Excel) We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age
The Business Change and Transformation department has central oversight, coordination and overall delivery responsibility for major global Corporate, People and Regulatory transformation initiatives. The team leads a global portfolio of change, managing interdependencies, resource demand, risks, issues, communications and ensures return on investment. The department also acts as an in-house consultancy function with a central pool of resource that can be deployed to projects as and when needs arise. Reporting to the Head of Programme delivery, this role will support delivery of projects across the organisation and work across different parts of the business to deliver change. The nature of these projects will vary over time and is likely to be diverse but will have an initial focus on delivery of a Client Experience (CX) Roadmap and Global Institutional Strategy. For these initial assignments the role will have a matrix reporting line to the Programme Manager. Duties & Responsibilities: Create and maintain all project reports and documentation including Teams, Sharepoint and other directories as required Supporting programme governance Analysing and documenting "as is" business processes. Evaluate the current state of business process and model the "to be" business processes. Define and document workflows to align with existing BAU operating models Producing Training and or assisting in the delivery of, where appropriate; including canvassing stakeholder views/opinions/workshop facilitation. Produce MI for stakeholders, including progress dashboards Meeting Management (Booking rooms/Zoom, taking minutes, tracking actions) Supporting team meetings including working group meetings and steering group meetings as appropriate Engagement with stakeholders, including senior stakeholders, across the firm Project Status Reporting - Producing and/ or presenting Project Governance PowerPoint decks with statistics & commentary as well as Project update slides where relevant Support project managers in the development and maintenance of project artefacts Track projects against the programme assurance framework The role requires: Background in financial services (ideally asset management) Excellent communication skills, both verbal and written Great interpersonal and stakeholder management skills Good problem-solving skills Strong time management skills Able to work in a matrix management environment
Dec 08, 2021
Full time
The Business Change and Transformation department has central oversight, coordination and overall delivery responsibility for major global Corporate, People and Regulatory transformation initiatives. The team leads a global portfolio of change, managing interdependencies, resource demand, risks, issues, communications and ensures return on investment. The department also acts as an in-house consultancy function with a central pool of resource that can be deployed to projects as and when needs arise. Reporting to the Head of Programme delivery, this role will support delivery of projects across the organisation and work across different parts of the business to deliver change. The nature of these projects will vary over time and is likely to be diverse but will have an initial focus on delivery of a Client Experience (CX) Roadmap and Global Institutional Strategy. For these initial assignments the role will have a matrix reporting line to the Programme Manager. Duties & Responsibilities: Create and maintain all project reports and documentation including Teams, Sharepoint and other directories as required Supporting programme governance Analysing and documenting "as is" business processes. Evaluate the current state of business process and model the "to be" business processes. Define and document workflows to align with existing BAU operating models Producing Training and or assisting in the delivery of, where appropriate; including canvassing stakeholder views/opinions/workshop facilitation. Produce MI for stakeholders, including progress dashboards Meeting Management (Booking rooms/Zoom, taking minutes, tracking actions) Supporting team meetings including working group meetings and steering group meetings as appropriate Engagement with stakeholders, including senior stakeholders, across the firm Project Status Reporting - Producing and/ or presenting Project Governance PowerPoint decks with statistics & commentary as well as Project update slides where relevant Support project managers in the development and maintenance of project artefacts Track projects against the programme assurance framework The role requires: Background in financial services (ideally asset management) Excellent communication skills, both verbal and written Great interpersonal and stakeholder management skills Good problem-solving skills Strong time management skills Able to work in a matrix management environment
Your opportunity Global CoRe provides seven fundamental services to Deloitte around the world: knowledge services, creative services, contact center, data management assessment services, data protection, procurement, and real estate. We develop new and innovative ways to improve how these services are delivered across the organization, leveraging our global scope and strength to serve our organization within and across borders. Do you thrive on developing creative and innovative insights to solve complex challenges? Want to work on next-generation, cuttingedge products and services that deliver outstanding value and that are global in vision and scope? Work with other experts in your field? Work for a world-class organization that provides an exceptional career experience with an inclusive and collaborative culture? Want to make an impact that matters? Consider Deloitte Global. We encourage consideration of flexible ways of working, both formal and informal arrangements that allow for the best outcomes for our people and our clients. If this opportunity is of interest to you with some flexibility, please do discuss with us. Your role Global CoRe Procurement is seeking a Senior Staff Member for the Strategic Sourcing team, part of the broader Technology Procurement Team, which covers the full spectrum of technology solutions including hardware, software, services and knowledge management/data and external content tools. We are looking for someone who is able to work effectively with category managers to interpret their plans and execute sourcing activities that support category strategies. You'll be responsible for supporting internal clients in the Global organization, delivering local, regional and global sourcing projects in accordance with Deloitte's Global sourcing methodology, conducting comparative analyses to empower decision making and leading, or supporting, commercial terms negotiations as required within each project. As part of a global procurement organization, you will be required to collaborate and build effective relationships with suppliers and internal clients across varying geographies and time zones. You must possess strong commercial and communication skills, and excellent relationship engagement and management capabilities in order to manage client expectations. You will also be responsible for ensuring that related sourcing activities are performed efficiently, effectively, and results are in line with business plans and operating budgets Working effectively in diverse teams within an inclusive team culture where people are recognised for their contribution. Your work, your choice At Deloitte we believe the best impact is the value we add, not the hours we sit at our desk. We carefully consider agile ways of working, both formal and informal, that allow for the best impact for our people and our clients. Please speak to your recruiter about the working pattern that works best for you. Location: London or Cardiff based role Work pattern: This is a permanent contract opportunity. The role can be worked on a full-time basis. Your professional experience Essential: Experience in procurement/strategic sourcing roles. Demonstrated achievements in negotiations. Strong administrative, project management and analytical skills. Experience building and leveraging strong business relationships with internal clients as well as external networking. Excellent interpersonal and client service skills. Proven strong communications skills. Ability to prioritize and multi-task. Self-starter & proactive in identifying opportunities with our internal clients and business units. Completion of a Bachelor's Degree in Business or related discipline Desirable: Working toward MCIPS Hands on experience with sourcing technologies (particularly Ariba), contract management systems is an asset. A preference for experience in the procurement of technology solutions. Your service line: Deloitte Global Across disciplines and across borders, Deloitte Global supports our network of member firms by developing and driving global strategy, programs, and platforms, and creating new solutions and transformational experiences. Deloitte Global professionals makes an impact that matters to the world of Deloitte. We share a passion for igniting change and a strong service orientation that shapes our organization and those it supports. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process. About Deloitte Our Purpose & Strategy To make an impact that matters for our clients, our people and society - defines who we are and what we stand for. Our purpose provides the foundation for our strategy and our aspiration to be the undisputed leader in professional services: this is not about size, it's about being the first choice. The first choice for the largest and most influential clients, and the first choice for the best talent. What do we do? Deloitte offers global integrated professional services that include Audit & Assurance, Consulting, Financial Advisory, Legal, Risk Advisory and Tax Consulting. Our approach combines intellectual leadership, industrial expertise, insight, consulting & problem solving capabilities whatever the role, technology revolutions and innovation from multiple disciplines to help our clients excel anywhere in the world. For a full job description please visit our online Deloitte Careers portal.
Dec 08, 2021
Full time
Your opportunity Global CoRe provides seven fundamental services to Deloitte around the world: knowledge services, creative services, contact center, data management assessment services, data protection, procurement, and real estate. We develop new and innovative ways to improve how these services are delivered across the organization, leveraging our global scope and strength to serve our organization within and across borders. Do you thrive on developing creative and innovative insights to solve complex challenges? Want to work on next-generation, cuttingedge products and services that deliver outstanding value and that are global in vision and scope? Work with other experts in your field? Work for a world-class organization that provides an exceptional career experience with an inclusive and collaborative culture? Want to make an impact that matters? Consider Deloitte Global. We encourage consideration of flexible ways of working, both formal and informal arrangements that allow for the best outcomes for our people and our clients. If this opportunity is of interest to you with some flexibility, please do discuss with us. Your role Global CoRe Procurement is seeking a Senior Staff Member for the Strategic Sourcing team, part of the broader Technology Procurement Team, which covers the full spectrum of technology solutions including hardware, software, services and knowledge management/data and external content tools. We are looking for someone who is able to work effectively with category managers to interpret their plans and execute sourcing activities that support category strategies. You'll be responsible for supporting internal clients in the Global organization, delivering local, regional and global sourcing projects in accordance with Deloitte's Global sourcing methodology, conducting comparative analyses to empower decision making and leading, or supporting, commercial terms negotiations as required within each project. As part of a global procurement organization, you will be required to collaborate and build effective relationships with suppliers and internal clients across varying geographies and time zones. You must possess strong commercial and communication skills, and excellent relationship engagement and management capabilities in order to manage client expectations. You will also be responsible for ensuring that related sourcing activities are performed efficiently, effectively, and results are in line with business plans and operating budgets Working effectively in diverse teams within an inclusive team culture where people are recognised for their contribution. Your work, your choice At Deloitte we believe the best impact is the value we add, not the hours we sit at our desk. We carefully consider agile ways of working, both formal and informal, that allow for the best impact for our people and our clients. Please speak to your recruiter about the working pattern that works best for you. Location: London or Cardiff based role Work pattern: This is a permanent contract opportunity. The role can be worked on a full-time basis. Your professional experience Essential: Experience in procurement/strategic sourcing roles. Demonstrated achievements in negotiations. Strong administrative, project management and analytical skills. Experience building and leveraging strong business relationships with internal clients as well as external networking. Excellent interpersonal and client service skills. Proven strong communications skills. Ability to prioritize and multi-task. Self-starter & proactive in identifying opportunities with our internal clients and business units. Completion of a Bachelor's Degree in Business or related discipline Desirable: Working toward MCIPS Hands on experience with sourcing technologies (particularly Ariba), contract management systems is an asset. A preference for experience in the procurement of technology solutions. Your service line: Deloitte Global Across disciplines and across borders, Deloitte Global supports our network of member firms by developing and driving global strategy, programs, and platforms, and creating new solutions and transformational experiences. Deloitte Global professionals makes an impact that matters to the world of Deloitte. We share a passion for igniting change and a strong service orientation that shapes our organization and those it supports. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process. About Deloitte Our Purpose & Strategy To make an impact that matters for our clients, our people and society - defines who we are and what we stand for. Our purpose provides the foundation for our strategy and our aspiration to be the undisputed leader in professional services: this is not about size, it's about being the first choice. The first choice for the largest and most influential clients, and the first choice for the best talent. What do we do? Deloitte offers global integrated professional services that include Audit & Assurance, Consulting, Financial Advisory, Legal, Risk Advisory and Tax Consulting. Our approach combines intellectual leadership, industrial expertise, insight, consulting & problem solving capabilities whatever the role, technology revolutions and innovation from multiple disciplines to help our clients excel anywhere in the world. For a full job description please visit our online Deloitte Careers portal.
Companies stand or fall by their technology and you'll work with clients in all industries, from finance and retail to manufacturing and energy who share this belief. What they all have in common is an understanding that future success comes from embracing the most advanced technology - and building their organisations around it. By joining PwC's Technology Consulting team, your clients will be looking to you to help them define their journey - generating insights to illuminate innovative ideas, creating amazing experiences for customers, achieving huge cost savings or embracing new collaborative mindsets. And you'll be doing it as part of one of the most awarded, innovative and ambitious teams in the industry. We're recognised as leaders and have alliance relationships with major technology providers - including AWS, Salesforce, Oracle, Microsoft and SAP - as well as for our expertise in cloud, cyber security, data and analytics, and RPA. Salesforce You'll be joining our Salesforce Consulting services team. At PwC, We believe Salesforce is a key platform for driving large transformations for our clients. This commitment means we're a Salesforce Global Strategic Partner and the fastest-growing Salesforce Consulting Partner, with a track record of delivering projects from start-ups to large transformation projects. We've won more than 35 Salesforce awards for our innovative work, as well as being rated by analysts as a Market Maker for Salesforce Globally. A career within Salesforce Consulting services, will provide you with the opportunity to help our clients leverage Salesforce technology to enhance their customer experiences, enable sustainable change, and drive results. We focus on understanding our client's challenges and developing custom solutions powered by Salesforce to transform their sales, service and marketing capabilities by exploring data and identifying trends, managing customer life cycles, strategically building and leveraging online communities, driving employee engagement and collaboration, and connecting directly with channel partners to share goals, objectives, and activities in a secure, branded location. Responsibilities As a Senior Manager, you'll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. Specific responsibilities include but are not limited to: Proactively assist in the management of a portfolio of clients, while reporting to Directors and above Be involved in the financial management of clients Be actively involved in business development activities to help identify and research opportunities on new/existing clients Develop project strategies to solve complex technical challenges for our clients Manage and deliver large projects by developing the project team, assessing engagement risks throughout, driving conclusions, and reviewing / challenging the output produced by the team Shape and deliver projects to meet and exceed the expectations of our clients and our own quality criteria Train, coach, and supervise team members Continue to develop internal relationships and developing your PwC brand The essentials: Ideally educated to Degree level or equivalent, we are open to strong candidates from all relevant educational backgrounds but ideally from a technology, science, engineering or business background; Consulting experience, gained with a leading professional services or systems integration firm; Expert knowledge and understanding of digital trends and challenges across industries, gained through project experience, contribution to thought leadership, articles, client recommendation, etc. Proven experience in providing technical leadership on complex, digital and front-office transformation initiatives, managing mixed technical teams to deliver the work; Expertise in architecting digital and multi-channel technology solutions, covering all layers of the technology stack; Demonstrable track record of helping to shape successful business development of digital and other front office business transformation initiatives. Have a minimum of Salesforce Platform App Builder and Salesforce Platform Developer I certifications. The nice to have: Have both the Salesforce System Architect and the Salesforce Application Architect certifications or the Technical Architect certification. Majority of related experience gained in one of the following sectors: Financial Services - Retail and Commercial Banking Private Sector - Energy, Utilities and Resources Private Sector - Technology, Media and Telecommunications Private Sector - Retail and Consumer Consulting In Consulting we deliver practical, far-sighted advice that gets straight to the heart of clients' business issues and delivers amazing results by helping our clients improve the way they operate, reduce costs, manage risks, leverage talent or fundamentally change the way they do business, the work you do will be all about helping organisations of all shapes and sizes work smarter and grow faster. You could find yourself working with household names in a diverse range of industries - everyone from big-name broadcasters and high-street banks to multinational telecoms operators and energy companies. The skills we look for in future employees All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, 'The PwC Professional' and are made up of five core attributes; whole leadership, technical capabilities, business acumen, global acumen and relationships. Learn more here: The Deal We want all of our people to feel empowered to be the best that they can be, which is why we have 'The Deal'. Find out more about our firmwide Employee Value Proposition: Diversity Valuing Difference. Driving Inclusion. We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool because creating value through diversity is what makes us strong as a business, enabling us to solve important problems and deliver value to our clients. We encourage an inclusive culture where people can be themselves, are valued for their strengths and are empowered to be the best they can be. As an organisation with an increasingly agile workforce, we also support different ways of working offering flexible working arrangements. Learn more here about our work to support an inclusive culture.
Dec 08, 2021
Full time
Companies stand or fall by their technology and you'll work with clients in all industries, from finance and retail to manufacturing and energy who share this belief. What they all have in common is an understanding that future success comes from embracing the most advanced technology - and building their organisations around it. By joining PwC's Technology Consulting team, your clients will be looking to you to help them define their journey - generating insights to illuminate innovative ideas, creating amazing experiences for customers, achieving huge cost savings or embracing new collaborative mindsets. And you'll be doing it as part of one of the most awarded, innovative and ambitious teams in the industry. We're recognised as leaders and have alliance relationships with major technology providers - including AWS, Salesforce, Oracle, Microsoft and SAP - as well as for our expertise in cloud, cyber security, data and analytics, and RPA. Salesforce You'll be joining our Salesforce Consulting services team. At PwC, We believe Salesforce is a key platform for driving large transformations for our clients. This commitment means we're a Salesforce Global Strategic Partner and the fastest-growing Salesforce Consulting Partner, with a track record of delivering projects from start-ups to large transformation projects. We've won more than 35 Salesforce awards for our innovative work, as well as being rated by analysts as a Market Maker for Salesforce Globally. A career within Salesforce Consulting services, will provide you with the opportunity to help our clients leverage Salesforce technology to enhance their customer experiences, enable sustainable change, and drive results. We focus on understanding our client's challenges and developing custom solutions powered by Salesforce to transform their sales, service and marketing capabilities by exploring data and identifying trends, managing customer life cycles, strategically building and leveraging online communities, driving employee engagement and collaboration, and connecting directly with channel partners to share goals, objectives, and activities in a secure, branded location. Responsibilities As a Senior Manager, you'll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. Specific responsibilities include but are not limited to: Proactively assist in the management of a portfolio of clients, while reporting to Directors and above Be involved in the financial management of clients Be actively involved in business development activities to help identify and research opportunities on new/existing clients Develop project strategies to solve complex technical challenges for our clients Manage and deliver large projects by developing the project team, assessing engagement risks throughout, driving conclusions, and reviewing / challenging the output produced by the team Shape and deliver projects to meet and exceed the expectations of our clients and our own quality criteria Train, coach, and supervise team members Continue to develop internal relationships and developing your PwC brand The essentials: Ideally educated to Degree level or equivalent, we are open to strong candidates from all relevant educational backgrounds but ideally from a technology, science, engineering or business background; Consulting experience, gained with a leading professional services or systems integration firm; Expert knowledge and understanding of digital trends and challenges across industries, gained through project experience, contribution to thought leadership, articles, client recommendation, etc. Proven experience in providing technical leadership on complex, digital and front-office transformation initiatives, managing mixed technical teams to deliver the work; Expertise in architecting digital and multi-channel technology solutions, covering all layers of the technology stack; Demonstrable track record of helping to shape successful business development of digital and other front office business transformation initiatives. Have a minimum of Salesforce Platform App Builder and Salesforce Platform Developer I certifications. The nice to have: Have both the Salesforce System Architect and the Salesforce Application Architect certifications or the Technical Architect certification. Majority of related experience gained in one of the following sectors: Financial Services - Retail and Commercial Banking Private Sector - Energy, Utilities and Resources Private Sector - Technology, Media and Telecommunications Private Sector - Retail and Consumer Consulting In Consulting we deliver practical, far-sighted advice that gets straight to the heart of clients' business issues and delivers amazing results by helping our clients improve the way they operate, reduce costs, manage risks, leverage talent or fundamentally change the way they do business, the work you do will be all about helping organisations of all shapes and sizes work smarter and grow faster. You could find yourself working with household names in a diverse range of industries - everyone from big-name broadcasters and high-street banks to multinational telecoms operators and energy companies. The skills we look for in future employees All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, 'The PwC Professional' and are made up of five core attributes; whole leadership, technical capabilities, business acumen, global acumen and relationships. Learn more here: The Deal We want all of our people to feel empowered to be the best that they can be, which is why we have 'The Deal'. Find out more about our firmwide Employee Value Proposition: Diversity Valuing Difference. Driving Inclusion. We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool because creating value through diversity is what makes us strong as a business, enabling us to solve important problems and deliver value to our clients. We encourage an inclusive culture where people can be themselves, are valued for their strengths and are empowered to be the best they can be. As an organisation with an increasingly agile workforce, we also support different ways of working offering flexible working arrangements. Learn more here about our work to support an inclusive culture.
Role Title: Project Manager Location: London Duration: 10 Months Rate: £522.50 PAYE As Project Manager in the ITID CtB programme, the role holder will provide direct oversight of the programme(s)/ project(s)', financial and outcome accountability, reporting to a Portfolio Manager within ITID. In executing this role, the Project Manager will need to: build strong relationships with senior stakeholders within IT, Global Businesses, Finance work closely with their respective Portfolio Manager, the Global ITID PPM Practice team and their senior stakeholders to ensure alignment of their project/programme with the wider change portfolio and group strategy, values and behaviour provide board level overview of progress, lead and direct multidisciplinary teams across all global businesses, global functions and regions lead end to end execution and responsibility for all aspects of the project/programme, including definition, planning, execution & implementation, governance & control, financial, resource and change management. Provide financial analysis, including being able to contextualize financial data into business activities and conclusions Ensure the adherence to financial processes and procedures at project/programme level, as set and communicated by HSBC Group, regulators and ITID PPM Practice. Own the the identification and escalation of any budgetary related risks, issues and opportunities to portfolio/function as appropriate. have responsibility for effective handover of the project/programme into Business-as-Usual operations to support effective benefits realisation. have responsibility for deploying the Business Transformation Frameworks and respective methodologies within their Programme/Project and instilling good programme/project disciplines within their project and wider team. Knowledge & Experience / Qualifications Outstanding project and programme management experience which include communications capabilities, decision making and problem-solving skills, lateral thinking, analytical and interpersonal skills. Excellent understanding and proven experience of Programme and Project Management methodologies including Waterfall and Agile. Ability to direct and influence people in a matrix orientated environment and establish working partnerships at a junior and senior organizational level. Proven experience of positive, challenging interactions with Senior Executives across the business. Outstanding relationship management, collaboration and influencing skills. Outstanding interpersonal and communication skills with a proven ability to communicate effectively and confidently at all levels across the Group. Change agent with proven ability of implementing large scale organizational, procedural, technology and people related change programmes. Proven ability to articulate complex issues concisely and in simple language to recognize to the global remit of this role. Detail orientated. Strong financial analytical background and proven ability in financial/analytical reasoning, including being able to contextualize financial data into business activities and conclusions. Experience of delivering large scale change programmes within a Technology organization, with Infrastructure experience. High level of drive and motivation to ensure delivery of a broad range of outputs simultaneously across HSBC. Experience of leading and managing teams with proven track record of working with diverse, cross functional teams that are located regionally and worldwide. Experience of driving continuous improvement
Dec 07, 2021
Full time
Role Title: Project Manager Location: London Duration: 10 Months Rate: £522.50 PAYE As Project Manager in the ITID CtB programme, the role holder will provide direct oversight of the programme(s)/ project(s)', financial and outcome accountability, reporting to a Portfolio Manager within ITID. In executing this role, the Project Manager will need to: build strong relationships with senior stakeholders within IT, Global Businesses, Finance work closely with their respective Portfolio Manager, the Global ITID PPM Practice team and their senior stakeholders to ensure alignment of their project/programme with the wider change portfolio and group strategy, values and behaviour provide board level overview of progress, lead and direct multidisciplinary teams across all global businesses, global functions and regions lead end to end execution and responsibility for all aspects of the project/programme, including definition, planning, execution & implementation, governance & control, financial, resource and change management. Provide financial analysis, including being able to contextualize financial data into business activities and conclusions Ensure the adherence to financial processes and procedures at project/programme level, as set and communicated by HSBC Group, regulators and ITID PPM Practice. Own the the identification and escalation of any budgetary related risks, issues and opportunities to portfolio/function as appropriate. have responsibility for effective handover of the project/programme into Business-as-Usual operations to support effective benefits realisation. have responsibility for deploying the Business Transformation Frameworks and respective methodologies within their Programme/Project and instilling good programme/project disciplines within their project and wider team. Knowledge & Experience / Qualifications Outstanding project and programme management experience which include communications capabilities, decision making and problem-solving skills, lateral thinking, analytical and interpersonal skills. Excellent understanding and proven experience of Programme and Project Management methodologies including Waterfall and Agile. Ability to direct and influence people in a matrix orientated environment and establish working partnerships at a junior and senior organizational level. Proven experience of positive, challenging interactions with Senior Executives across the business. Outstanding relationship management, collaboration and influencing skills. Outstanding interpersonal and communication skills with a proven ability to communicate effectively and confidently at all levels across the Group. Change agent with proven ability of implementing large scale organizational, procedural, technology and people related change programmes. Proven ability to articulate complex issues concisely and in simple language to recognize to the global remit of this role. Detail orientated. Strong financial analytical background and proven ability in financial/analytical reasoning, including being able to contextualize financial data into business activities and conclusions. Experience of delivering large scale change programmes within a Technology organization, with Infrastructure experience. High level of drive and motivation to ensure delivery of a broad range of outputs simultaneously across HSBC. Experience of leading and managing teams with proven track record of working with diverse, cross functional teams that are located regionally and worldwide. Experience of driving continuous improvement