Pilot Assessment & Selection Events 2025 Competitive salary, benefits, and progression Pilot Assessment & Selection Events 2025 The Role Draken Europe Pilot Assessment and Selection Events 2025 When: July, August, and September (Dates TBC) Limited Spaces - Apply Now! Are you ready to take your flying career to the next level? Join us at Draken Europe's exclusive Pilot Assessment Days and explore exciting pilot opportunities in a role unlike anything else in the civilian sector. Positions Available Probationary Captains - Falcon 20 (Non-Rated) Locations: Bournemouth & Teesside For experienced military aviators transitioning into a civilian role. We offer the Red Air Managed Pathway (RAMP) scheme to gain CPL via the UK CAA licensing process. UK CAA (f)ATPL(A) or ATPL(A) UK CAA Class 1 Medical 1,500+ hours total time 1,000+ hours PIC Multi-Engine IR (current or previously held) MCC and AUPRT courses Tactical military captaincy experience Responsibilities: Lead safe, efficient flight operations Execute formation and low-level missions Collaborate with crew and clients to meet mission goals Start as a First Officer post-type rating, with progression to Captaincy Senior First Officers - Falcon 20 (Non-Rated) Locations: Bournemouth & Teesside For experienced civilian aviators seeking a dynamic role with excellent work-life balance. UK CAA ATPL(A) UK CAA Class 1 Medical 2,500+ hours total time Multi-Engine IR (current or previously held) MCC and AUPRT courses Desired: Captaincy and/or Special Mission experience Responsibilities: Lead safe, efficient flight operations Execute formation and low-level missions Collaborate with crew and clients to meet mission goals Progress from Senior First Officer to Captaincy when ready First Officers - Falcon 20 (Non-Rated) Location: Bournemouth For ambitious pilots eager to build a rewarding career. UK CAA (f)ATPL(A) or ATPL(A) UK CAA Class 1 Medical 200+ hours total time 70+ hours PIC Multi-Engine IR (current or previously held) MCC and AUPRT courses Responsibilities: Support the Captain in flight operations Participate in specialised flight profiles Work closely with a mission-focused team Why Choose Draken Europe? Exciting Missions: Formation, low-level, military-style Predictable Schedule: Mainly Monday-Friday, daytime Career Progression: Clear path to Captaincy and beyond Premium Benefits: Competitive salary, 12% pension match, loss of license insurance Work-Life Balance: Generous leave, including Christmas and New Year off Applicants must be UK-based and eligible for UK MOD security clearance. Apply Now - Limited Spaces! Seize your chance to join a team where your skills matter. Submit your application today for the Draken Europe Pilot Assessment Day. About Us We provide adversarial support, electronic attack, and customised rotary-wing training with a modern fleet and experienced instructors, supporting missions across the UK, US, and NATO countries to ensure operational readiness.
Aug 02, 2025
Full time
Pilot Assessment & Selection Events 2025 Competitive salary, benefits, and progression Pilot Assessment & Selection Events 2025 The Role Draken Europe Pilot Assessment and Selection Events 2025 When: July, August, and September (Dates TBC) Limited Spaces - Apply Now! Are you ready to take your flying career to the next level? Join us at Draken Europe's exclusive Pilot Assessment Days and explore exciting pilot opportunities in a role unlike anything else in the civilian sector. Positions Available Probationary Captains - Falcon 20 (Non-Rated) Locations: Bournemouth & Teesside For experienced military aviators transitioning into a civilian role. We offer the Red Air Managed Pathway (RAMP) scheme to gain CPL via the UK CAA licensing process. UK CAA (f)ATPL(A) or ATPL(A) UK CAA Class 1 Medical 1,500+ hours total time 1,000+ hours PIC Multi-Engine IR (current or previously held) MCC and AUPRT courses Tactical military captaincy experience Responsibilities: Lead safe, efficient flight operations Execute formation and low-level missions Collaborate with crew and clients to meet mission goals Start as a First Officer post-type rating, with progression to Captaincy Senior First Officers - Falcon 20 (Non-Rated) Locations: Bournemouth & Teesside For experienced civilian aviators seeking a dynamic role with excellent work-life balance. UK CAA ATPL(A) UK CAA Class 1 Medical 2,500+ hours total time Multi-Engine IR (current or previously held) MCC and AUPRT courses Desired: Captaincy and/or Special Mission experience Responsibilities: Lead safe, efficient flight operations Execute formation and low-level missions Collaborate with crew and clients to meet mission goals Progress from Senior First Officer to Captaincy when ready First Officers - Falcon 20 (Non-Rated) Location: Bournemouth For ambitious pilots eager to build a rewarding career. UK CAA (f)ATPL(A) or ATPL(A) UK CAA Class 1 Medical 200+ hours total time 70+ hours PIC Multi-Engine IR (current or previously held) MCC and AUPRT courses Responsibilities: Support the Captain in flight operations Participate in specialised flight profiles Work closely with a mission-focused team Why Choose Draken Europe? Exciting Missions: Formation, low-level, military-style Predictable Schedule: Mainly Monday-Friday, daytime Career Progression: Clear path to Captaincy and beyond Premium Benefits: Competitive salary, 12% pension match, loss of license insurance Work-Life Balance: Generous leave, including Christmas and New Year off Applicants must be UK-based and eligible for UK MOD security clearance. Apply Now - Limited Spaces! Seize your chance to join a team where your skills matter. Submit your application today for the Draken Europe Pilot Assessment Day. About Us We provide adversarial support, electronic attack, and customised rotary-wing training with a modern fleet and experienced instructors, supporting missions across the UK, US, and NATO countries to ensure operational readiness.
Project Support Assistant, Belfast, £13.57 per hour, Immediate start Your new company A leading public sector organisation is recruiting for a Risk Management Project Support Assistant. This is a fantastic opportunity to contribute to the development and implementation of key safety and risk initiatives across a large and complex organisation, supporting a culture of continuous improvement and safety excellence. Your new role You will play a pivotal role in supporting the planning, administration, and project management of a wide portfolio of health, safety, fire safety, and security-related programmes. Working closely with advisors and leads across the organisation, your responsibilities will include: Managing records and statutory documentation including training, inspections, risk assessments, and asset registers.Enhancing internal communication of safety policies and procedures, including SharePoint development.Providing administrative support to the Health & Safety, Fire & Security, Risk, and Violence Reduction teams.Supporting the delivery of corporate safety and risk projects, including data extraction, reporting, and evidence collation.Assisting with the implementation and administration of systems such as Body Worn Video and Fit Testing databases.Coordinating meetings, preparing reports, and maintaining accurate documentation for internal and external stakeholders.Supporting investigations into incidents involving violence, abuse, or safety concerns, ensuring compliance with GDPR and information governance. What you'll need to succeed Five GCSEs at Grade C or above (or equivalent) AND a minimum of two years' experience in an administrative or clerical position.ORHNC/HND or equivalent/higher qualification in an administrative-related field AND 1 year' experience in an administrative or clerical roleORNVQ level 3 in administration AND 2 years' experience in an administrative or clerical role.OR4 years' experience in an administrative or clerical role at Band 3.ANDA recognised DATIX qualification along with advanced keyboard skills and a working knowledge and experience of Microsoft Outlook, Word, Excel, Access and PowerPoint or equivalent including the ability to input, manipulate, collate and analyse data suitable for presentation at Trust Board level.Possess excellent communication and interpersonal skills in order to work effectively with clients and colleagues at all levels, both internally and externally.Proven ability to work as a member of a team, and on own initiative.Excellent planning and organisational skills with an ability to prioritise own workload within tight timescales. What you'll get in return £13.57 per hour Full-time hoursBelfast What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Aug 02, 2025
Seasonal
Project Support Assistant, Belfast, £13.57 per hour, Immediate start Your new company A leading public sector organisation is recruiting for a Risk Management Project Support Assistant. This is a fantastic opportunity to contribute to the development and implementation of key safety and risk initiatives across a large and complex organisation, supporting a culture of continuous improvement and safety excellence. Your new role You will play a pivotal role in supporting the planning, administration, and project management of a wide portfolio of health, safety, fire safety, and security-related programmes. Working closely with advisors and leads across the organisation, your responsibilities will include: Managing records and statutory documentation including training, inspections, risk assessments, and asset registers.Enhancing internal communication of safety policies and procedures, including SharePoint development.Providing administrative support to the Health & Safety, Fire & Security, Risk, and Violence Reduction teams.Supporting the delivery of corporate safety and risk projects, including data extraction, reporting, and evidence collation.Assisting with the implementation and administration of systems such as Body Worn Video and Fit Testing databases.Coordinating meetings, preparing reports, and maintaining accurate documentation for internal and external stakeholders.Supporting investigations into incidents involving violence, abuse, or safety concerns, ensuring compliance with GDPR and information governance. What you'll need to succeed Five GCSEs at Grade C or above (or equivalent) AND a minimum of two years' experience in an administrative or clerical position.ORHNC/HND or equivalent/higher qualification in an administrative-related field AND 1 year' experience in an administrative or clerical roleORNVQ level 3 in administration AND 2 years' experience in an administrative or clerical role.OR4 years' experience in an administrative or clerical role at Band 3.ANDA recognised DATIX qualification along with advanced keyboard skills and a working knowledge and experience of Microsoft Outlook, Word, Excel, Access and PowerPoint or equivalent including the ability to input, manipulate, collate and analyse data suitable for presentation at Trust Board level.Possess excellent communication and interpersonal skills in order to work effectively with clients and colleagues at all levels, both internally and externally.Proven ability to work as a member of a team, and on own initiative.Excellent planning and organisational skills with an ability to prioritise own workload within tight timescales. What you'll get in return £13.57 per hour Full-time hoursBelfast What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
JOB TITLE: Housing Officer LOCATION: Ealing W5 2HL / Northolt, UB5 5QN, Hybrid working (3 days office, 2 days remote) PAY RATE: 21.33 PAYE / 28.26 Umbrella per hour START DATE: ASAP DURATION/Hours: 3-month initial contract/ 35 hours a week IR35 STATUS: Inside Purpose of role: To deliver a high-quality housing management service that helps residents to live well and enjoy their home and neighbourhood responsibly by offering support and ensuring that the Council's duties as a landlord are fulfilled. Provide support to residents across a range of tenures throughout the lifetime of their tenancies/leases. Responsibility for co-ordinating a full range of housing services, to ensure that our neighbourhoods and housing stock are clean, safe, pleasant places where residents want to live. To assist with the delivery of building safety actions in all managed buildings. To support tenants to sustain their tenancies and reduce the turnover of tenancies within your management, and to contribute fully towards maximising occupancy rates. To develop and sustain constructive relationships with individuals and representatives who are working to improve the quality of life in their communities and work with the Resident Engagement team to support community groups. To work proactively with key partners to ensure that vulnerable tenants receive the necessary support and assistance from across the Council Essential knowledge: 1. Possess a knowledge of relevant housing legislation and industry standards to ensure compliance and effective policy implementation. 2. Ability to work as part of a team. 3. Good verbal and written communication skills to communicate effectively with a wide range of stakeholders, including residents, staff, and external partners. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Aug 02, 2025
Contractor
JOB TITLE: Housing Officer LOCATION: Ealing W5 2HL / Northolt, UB5 5QN, Hybrid working (3 days office, 2 days remote) PAY RATE: 21.33 PAYE / 28.26 Umbrella per hour START DATE: ASAP DURATION/Hours: 3-month initial contract/ 35 hours a week IR35 STATUS: Inside Purpose of role: To deliver a high-quality housing management service that helps residents to live well and enjoy their home and neighbourhood responsibly by offering support and ensuring that the Council's duties as a landlord are fulfilled. Provide support to residents across a range of tenures throughout the lifetime of their tenancies/leases. Responsibility for co-ordinating a full range of housing services, to ensure that our neighbourhoods and housing stock are clean, safe, pleasant places where residents want to live. To assist with the delivery of building safety actions in all managed buildings. To support tenants to sustain their tenancies and reduce the turnover of tenancies within your management, and to contribute fully towards maximising occupancy rates. To develop and sustain constructive relationships with individuals and representatives who are working to improve the quality of life in their communities and work with the Resident Engagement team to support community groups. To work proactively with key partners to ensure that vulnerable tenants receive the necessary support and assistance from across the Council Essential knowledge: 1. Possess a knowledge of relevant housing legislation and industry standards to ensure compliance and effective policy implementation. 2. Ability to work as part of a team. 3. Good verbal and written communication skills to communicate effectively with a wide range of stakeholders, including residents, staff, and external partners. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
We are now recruiting for a Housing Officer role in Liverpool! This role offers a hybrid working model and competitive hourly rates. Your new role Managing your own patch of general needs properties, delivering housing and tenancy management services across your area, including viewings, lettings, tenancy sign-ups, mutual exchanges, successions and abandonments Managing own caseloads of low/medium level anti-social behaviour and other tenancy breaches, gathering evidence, taking witness statements and drafting legal paperwork where required Managing incidents of neighbour nuisance, untidy gardens and other community issues Dealing with rent arrears and supporting tenancy sustainment & income maximisation Responding to general enquiries and complaints from customers or stakeholders Health & safety compliance, arranging access, carrying out property inspections, chasing repairs What you'll need to succeed Good experience in a housing/tenancy management role Good knowledge of housing legislation Full driving licence and business insurance What you'll get in return Competitive hourly pay Option to be paid PAYE or Umbrella Hybrid working model What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 02, 2025
Seasonal
We are now recruiting for a Housing Officer role in Liverpool! This role offers a hybrid working model and competitive hourly rates. Your new role Managing your own patch of general needs properties, delivering housing and tenancy management services across your area, including viewings, lettings, tenancy sign-ups, mutual exchanges, successions and abandonments Managing own caseloads of low/medium level anti-social behaviour and other tenancy breaches, gathering evidence, taking witness statements and drafting legal paperwork where required Managing incidents of neighbour nuisance, untidy gardens and other community issues Dealing with rent arrears and supporting tenancy sustainment & income maximisation Responding to general enquiries and complaints from customers or stakeholders Health & safety compliance, arranging access, carrying out property inspections, chasing repairs What you'll need to succeed Good experience in a housing/tenancy management role Good knowledge of housing legislation Full driving licence and business insurance What you'll get in return Competitive hourly pay Option to be paid PAYE or Umbrella Hybrid working model What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Engineering Support Officer required for a large business on Airport Road West Your new company A leading infrastructure organisation is seeking a Grid Control Officer to join their 24/7 operations team. This is a fantastic opportunity to work in a dynamic control room environment, supporting the safe and efficient operation of a critical utility network. Your new role As a Grid Control Officer, you will play a key role in monitoring and supporting the performance of a gas network. Working on a rotational shift pattern, you will respond to alarms, support emergency response procedures, and liaise with internal teams to ensure seamless operations. You will also assist with engineering support tasks, including asset maintenance, GIS updates, and data analysis. In this role you will be required to participate in a rota system to provide 24-7 cover, i.e. 3 x 12-hour day shifts (7am-7pm) followed by 4 days off, then 3 x 12-hour night shifts (7pm-7am) followed by 5 days off. This is an office-based role, and our client cannot offer hybrid or working-from-home options. Key responsibilities include: Monitoring network performance and responding to alarms Supporting emergency response and control room operations Assisting with the design and costing of network extension works Updating and maintaining GIS systems and databases Performing data analysis and producing reports Supporting asset maintenance and administrative tasks What you'll need to succeed Minimum of 5 GCSEs (or equivalent) including English and Maths at Grade C or aboveAt least 1 year's experience in an engineering, numerical, or customer-focused environmentStrong IT skills, particularly in Excel, Access, and OutlookExcellent communication and problem-solving skillsAbility to work independently and as part of a teamFlexibility to work a 24/7 shift rota, including nights and weekendsDesirable: A Level 5 qualification (e.g. HND, BTEC, Degree) in Engineering or a related field Experience with GIS, CAD, or network analysis tools What you'll get in return Great development and training opportunities25% shift allowance Enhanced pension schemeFree life assuranceUp to 32 annual leave daysFree car parkingEmployee Assistance programmeVolunteering opportunitiesOpportunity to work in a supportive and collaborative team.Career development and training opportunities.A role that has a real impact on the community. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Aug 02, 2025
Full time
Engineering Support Officer required for a large business on Airport Road West Your new company A leading infrastructure organisation is seeking a Grid Control Officer to join their 24/7 operations team. This is a fantastic opportunity to work in a dynamic control room environment, supporting the safe and efficient operation of a critical utility network. Your new role As a Grid Control Officer, you will play a key role in monitoring and supporting the performance of a gas network. Working on a rotational shift pattern, you will respond to alarms, support emergency response procedures, and liaise with internal teams to ensure seamless operations. You will also assist with engineering support tasks, including asset maintenance, GIS updates, and data analysis. In this role you will be required to participate in a rota system to provide 24-7 cover, i.e. 3 x 12-hour day shifts (7am-7pm) followed by 4 days off, then 3 x 12-hour night shifts (7pm-7am) followed by 5 days off. This is an office-based role, and our client cannot offer hybrid or working-from-home options. Key responsibilities include: Monitoring network performance and responding to alarms Supporting emergency response and control room operations Assisting with the design and costing of network extension works Updating and maintaining GIS systems and databases Performing data analysis and producing reports Supporting asset maintenance and administrative tasks What you'll need to succeed Minimum of 5 GCSEs (or equivalent) including English and Maths at Grade C or aboveAt least 1 year's experience in an engineering, numerical, or customer-focused environmentStrong IT skills, particularly in Excel, Access, and OutlookExcellent communication and problem-solving skillsAbility to work independently and as part of a teamFlexibility to work a 24/7 shift rota, including nights and weekendsDesirable: A Level 5 qualification (e.g. HND, BTEC, Degree) in Engineering or a related field Experience with GIS, CAD, or network analysis tools What you'll get in return Great development and training opportunities25% shift allowance Enhanced pension schemeFree life assuranceUp to 32 annual leave daysFree car parkingEmployee Assistance programmeVolunteering opportunitiesOpportunity to work in a supportive and collaborative team.Career development and training opportunities.A role that has a real impact on the community. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Housing Options Adviser Location: Ansell Way, CV34 4UL Start Date: ASAP Contract Duration: 3+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £ 14.37 per day Job Ref: (phone number removed) Responsibilities Provide comprehensive housing advice to customers at the first point of contact to maximize their housing opportunities and prevent homelessness. Offer advice on homelessness, rehousing options, and allocations including Home Choice via telephone, written, and electronic communication. (30%) Establish cases on the database, effectively filter cases for appointments with Housing Options Officers ensuring all relevant documents are available in advance of the appointments. (20%) Conduct eligibility and homelessness checks, ensuring that documents provided are valid, that evidence of current income sources are obtained, and reasons for homelessness are evidenced. Perform administrative functions related to the Council s Choice Based Lettings Scheme (Home Choice), including registering and banding of new applications, reviewing and amending applications, placing bids on behalf of customers, inputting data, and keeping accurate case notes. (15%) Administer the allocations of the Council s garages ensuring that empty garages are relet in accordance with agreed processes including dealing with applications, offers, and sign up of garages. Respond to customer enquiries relating to garages. (10%) Liaise with internal colleagues, statutory agencies, and voluntary organizations to ensure appropriate referrals and signposting to other services are undertaken. (10%) Update and maintain customer casework records on the system in a timely and accurate manner. (10%) Participate in the team weekly rota. (5%) Person Specification Qualifications and Experience Essential: At least 2 years experience of delivering customer-focused quality services, face to face and in writing. Essential: Experience of maintaining electronic-based information systems. Essential: A minimum qualification of 3 GCSEs grade C/4 or above (or equivalent) to include English and Maths. Essential: Experience of drafting written correspondence to customers as well as liaising with them on a face-to-face basis and on the telephone. Essential: Experience of using Microsoft Outlook, Word, and Excel. Desirable: Experience of working by homelessness legislation such as part 6/7 of the Housing Act 1996 and the Homeless Reduction Act 2017. Desirable: Experience of assessing the validity of Section 21 and Section 8 notices. Desirable: Knowledge of housing and homelessness. Desirable: Experience of managing a client case load. Desirable: Customer service training. Knowledge, Skills, and Abilities Essential: Excellent customer service skills combined with the ability to give customers confidence in service provision. Essential: Ability to make and communicate difficult decisions. Essential: Patient, understanding, and able to empathize with customers who are experiencing difficult situations. Essential: A can do attitude with a focus on problem-solving. Essential: Excellent interpersonal and listening skills. Essential: Knowledge of general administrative techniques. Essential: Excellent interpersonal skills with a friendly, non-judgmental, approachable, sensitive, and customer-oriented approach. Essential: Good time management and organizational skills. Essential: Ability to take ownership of own performance and focus on achieving targets. Essential: Excellent attention to detail. Essential: Excellent team working skills. Essential: Ability to negotiate. Essential: Good written and verbal skills including the ability to draft basic correspondence, and converse confidently with customers. Essential: Excellent IT skills. Essential: A high level of self-motivation. Desirable: Knowledge and understanding of the broad Housing Agenda and its impact on society. Desirable: A knowledge of local authority functions and services. Other Requirements Essential: Must be aware of and/or have the ability to develop an awareness of Equal Opportunities issues and to comply with Warwick District Council s Equal Opportunities Policy Statement. Essential: A willingness to undertake training appropriate to the job. Essential: A flexible approach to meet the ongoing needs of the Service Area and Council as a whole. Essential: Awareness and understanding of the importance of equality and the ability to translate this into daily working practices and approach. Essential: Willingness to work out of hours when necessary. Essential: Positive and enthusiastic with the ability to embrace change. Essential: Promote and maintain a culture which places customers first and aims to deliver a high standard of service. Essential: A commitment to equal opportunities and anti-discriminatory practices. Desirable: Full valid driving licence and access to a car. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
Aug 02, 2025
Contractor
Housing Options Adviser Location: Ansell Way, CV34 4UL Start Date: ASAP Contract Duration: 3+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £ 14.37 per day Job Ref: (phone number removed) Responsibilities Provide comprehensive housing advice to customers at the first point of contact to maximize their housing opportunities and prevent homelessness. Offer advice on homelessness, rehousing options, and allocations including Home Choice via telephone, written, and electronic communication. (30%) Establish cases on the database, effectively filter cases for appointments with Housing Options Officers ensuring all relevant documents are available in advance of the appointments. (20%) Conduct eligibility and homelessness checks, ensuring that documents provided are valid, that evidence of current income sources are obtained, and reasons for homelessness are evidenced. Perform administrative functions related to the Council s Choice Based Lettings Scheme (Home Choice), including registering and banding of new applications, reviewing and amending applications, placing bids on behalf of customers, inputting data, and keeping accurate case notes. (15%) Administer the allocations of the Council s garages ensuring that empty garages are relet in accordance with agreed processes including dealing with applications, offers, and sign up of garages. Respond to customer enquiries relating to garages. (10%) Liaise with internal colleagues, statutory agencies, and voluntary organizations to ensure appropriate referrals and signposting to other services are undertaken. (10%) Update and maintain customer casework records on the system in a timely and accurate manner. (10%) Participate in the team weekly rota. (5%) Person Specification Qualifications and Experience Essential: At least 2 years experience of delivering customer-focused quality services, face to face and in writing. Essential: Experience of maintaining electronic-based information systems. Essential: A minimum qualification of 3 GCSEs grade C/4 or above (or equivalent) to include English and Maths. Essential: Experience of drafting written correspondence to customers as well as liaising with them on a face-to-face basis and on the telephone. Essential: Experience of using Microsoft Outlook, Word, and Excel. Desirable: Experience of working by homelessness legislation such as part 6/7 of the Housing Act 1996 and the Homeless Reduction Act 2017. Desirable: Experience of assessing the validity of Section 21 and Section 8 notices. Desirable: Knowledge of housing and homelessness. Desirable: Experience of managing a client case load. Desirable: Customer service training. Knowledge, Skills, and Abilities Essential: Excellent customer service skills combined with the ability to give customers confidence in service provision. Essential: Ability to make and communicate difficult decisions. Essential: Patient, understanding, and able to empathize with customers who are experiencing difficult situations. Essential: A can do attitude with a focus on problem-solving. Essential: Excellent interpersonal and listening skills. Essential: Knowledge of general administrative techniques. Essential: Excellent interpersonal skills with a friendly, non-judgmental, approachable, sensitive, and customer-oriented approach. Essential: Good time management and organizational skills. Essential: Ability to take ownership of own performance and focus on achieving targets. Essential: Excellent attention to detail. Essential: Excellent team working skills. Essential: Ability to negotiate. Essential: Good written and verbal skills including the ability to draft basic correspondence, and converse confidently with customers. Essential: Excellent IT skills. Essential: A high level of self-motivation. Desirable: Knowledge and understanding of the broad Housing Agenda and its impact on society. Desirable: A knowledge of local authority functions and services. Other Requirements Essential: Must be aware of and/or have the ability to develop an awareness of Equal Opportunities issues and to comply with Warwick District Council s Equal Opportunities Policy Statement. Essential: A willingness to undertake training appropriate to the job. Essential: A flexible approach to meet the ongoing needs of the Service Area and Council as a whole. Essential: Awareness and understanding of the importance of equality and the ability to translate this into daily working practices and approach. Essential: Willingness to work out of hours when necessary. Essential: Positive and enthusiastic with the ability to embrace change. Essential: Promote and maintain a culture which places customers first and aims to deliver a high standard of service. Essential: A commitment to equal opportunities and anti-discriminatory practices. Desirable: Full valid driving licence and access to a car. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
Seeking 2x HR Officer for a well-established manufacturing organisation in Co. Antrim Your new company You'll be joining a well-established and forward-thinking manufacturing organisation based in County Antrim, known for its commitment to innovation, quality, and employee development. With a strong presence in the local community and a focus on continuous improvement, this company offers a dynamic and supportive environment where HR plays a key role in driving organisational success. Your new role As an HR Officer, you will play a pivotal role in delivering a comprehensive and high-quality HR service across all departments. This is a varied and hands-on position where you'll support the full employee lifecycle, from recruitment and onboarding to employee relations and wellbeing initiatives. You'll be responsible for maintaining HR systems, coordinating recruitment processes, supporting line managers, and contributing to strategic HR projects. You'll also act as a key point of contact for staff, ensuring HR policies and procedures are effectively implemented and adhered to. What you'll need to succeed To thrive in this role, you'll need: A relevant third-level qualification and/or CIPD accreditation. At least three years' experience in a generalist HR role. Proven experience handling employee relations and providing coaching to managers. Strong knowledge of employment legislation and HR best practices. Excellent communication, interpersonal, and organisational skills. Proficiency in Microsoft Office and confidence in working with HR systems (experience with PAMS and NorthTime Pro is desirable). A proactive, adaptable approach with the ability to work independently and as part of a team. What you'll get in return Competitive salary DOE Two roles available - permanent and FTC 12 months Free on-site parking Enhanced pension contribution up to 14% Learning and development opportunities You'll gain exposure to a wide range of HR functions and have the chance to contribute to meaningful projects that support employee wellbeing, community engagement, and organisational development. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Aug 02, 2025
Full time
Seeking 2x HR Officer for a well-established manufacturing organisation in Co. Antrim Your new company You'll be joining a well-established and forward-thinking manufacturing organisation based in County Antrim, known for its commitment to innovation, quality, and employee development. With a strong presence in the local community and a focus on continuous improvement, this company offers a dynamic and supportive environment where HR plays a key role in driving organisational success. Your new role As an HR Officer, you will play a pivotal role in delivering a comprehensive and high-quality HR service across all departments. This is a varied and hands-on position where you'll support the full employee lifecycle, from recruitment and onboarding to employee relations and wellbeing initiatives. You'll be responsible for maintaining HR systems, coordinating recruitment processes, supporting line managers, and contributing to strategic HR projects. You'll also act as a key point of contact for staff, ensuring HR policies and procedures are effectively implemented and adhered to. What you'll need to succeed To thrive in this role, you'll need: A relevant third-level qualification and/or CIPD accreditation. At least three years' experience in a generalist HR role. Proven experience handling employee relations and providing coaching to managers. Strong knowledge of employment legislation and HR best practices. Excellent communication, interpersonal, and organisational skills. Proficiency in Microsoft Office and confidence in working with HR systems (experience with PAMS and NorthTime Pro is desirable). A proactive, adaptable approach with the ability to work independently and as part of a team. What you'll get in return Competitive salary DOE Two roles available - permanent and FTC 12 months Free on-site parking Enhanced pension contribution up to 14% Learning and development opportunities You'll gain exposure to a wide range of HR functions and have the chance to contribute to meaningful projects that support employee wellbeing, community engagement, and organisational development. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
We have an exciting opportunity to recruit a Tenancy Support Officer in the Wirral, working 37.5 hours per week from Monday to Friday.You will be responsible for delivering high-quality housing and tenancy management services across a designated patch, managing your own caseload of low/medium-level needs tenants (mental health, learning disabilities, substance/alcohol misuse). You will require a driving licence and valid business insurance to be considered for this role, ideally with an Enhanced DBS on the update service, but a new one can be carried out if needed. Your new role Overseeing voids and lettings, ensuring all paperwork and inspections are completed, and ensuring all rent and service charge arrears are resolved Dealing with various anti-social behaviour, safeguarding and other tenancy breaches promptly, ensuring adherence to internal procedures Completing health & safety and fire safety checks, updating and logging on system Acting as key point of contact for local communities, stakeholders, tenants and internal colleagues Assisting tenants with benefit applications and ensuring income maximisation Completing and reviewing individualised support plans and risk assessments Facilitating access to contractors as required and ensuring all health & safety concerns are addressed immediately Providing daily, weekly and monthly reports to the management team What you'll need to succeed Experience of working with vulnerable tenants, ideally within a supported housing setting, with a good knowledge and understanding of housing legislation and best practice Experience of completing risk assessments/support planning Experience of managing and dealing with various ASB and other tenancy breaches Understanding of welfare reform and ability to provide advice/assist with benefit queries and applications Driving licence with access to own vehicle and valid business insurance What you'll get in return Option to be paid PAYE or Umbrella Mileage reimbursement Temp to perm contract (6-month agency) What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Dionne now on (phone number removed). If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 02, 2025
Full time
We have an exciting opportunity to recruit a Tenancy Support Officer in the Wirral, working 37.5 hours per week from Monday to Friday.You will be responsible for delivering high-quality housing and tenancy management services across a designated patch, managing your own caseload of low/medium-level needs tenants (mental health, learning disabilities, substance/alcohol misuse). You will require a driving licence and valid business insurance to be considered for this role, ideally with an Enhanced DBS on the update service, but a new one can be carried out if needed. Your new role Overseeing voids and lettings, ensuring all paperwork and inspections are completed, and ensuring all rent and service charge arrears are resolved Dealing with various anti-social behaviour, safeguarding and other tenancy breaches promptly, ensuring adherence to internal procedures Completing health & safety and fire safety checks, updating and logging on system Acting as key point of contact for local communities, stakeholders, tenants and internal colleagues Assisting tenants with benefit applications and ensuring income maximisation Completing and reviewing individualised support plans and risk assessments Facilitating access to contractors as required and ensuring all health & safety concerns are addressed immediately Providing daily, weekly and monthly reports to the management team What you'll need to succeed Experience of working with vulnerable tenants, ideally within a supported housing setting, with a good knowledge and understanding of housing legislation and best practice Experience of completing risk assessments/support planning Experience of managing and dealing with various ASB and other tenancy breaches Understanding of welfare reform and ability to provide advice/assist with benefit queries and applications Driving licence with access to own vehicle and valid business insurance What you'll get in return Option to be paid PAYE or Umbrella Mileage reimbursement Temp to perm contract (6-month agency) What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Dionne now on (phone number removed). If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Bring your experience and passion for improving adult health and care and children's services to a role where you can drive meaningful change. As a Senior Project Officer in our Adult and Children's Shared Services Transformation Team, you'll play a key role in delivering high-impact programmes that enhance outcomes for adults across our communities. You'll be at the heart of our transformation efforts - supporting the design, coordination, and delivery of strategic projects that shape the future of adult health and care and children's services. What you'll do: Support the delivery of key transformation programmes within Adults' Health and Care and Children's Services. Support project planning, reporting, and governance activities. Collaborate with colleagues across the directorate and wider partners, building strong relationships to help turn innovative ideas into practical solutions that deliver real impact. Monitor progress, manage risks, and ensure projects deliver on time and within scope. Contribute to a culture of continuous improvement and innovation. What we're looking for: Strong organisational and communication skills. The ability to work collaboratively with a wide range of stakeholders. A pro-active, solution-focused mindset with a passion for improving public services. Experience in project or programme delivery, ideally within health, care, or public sector settings. Why join us: Be part of a supportive and forward-thinking team committed to making a positive impact. Contribute to some of the most exciting and meaningful work in adult health and care. Enjoy flexible working arrangements that support work-life balance. Benefit from supportive development opportunities that enhance your skills and knowledge and support your career progression. Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice. A competitive benefits package that includes generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme. To learn more about this role, please review our Candidate Pack available on our website. Please click on the Apply button for details. Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying. Other roles you may have experience of may include: Transformation Officer, Strategic Projects Officer, Service Improvement Lead, Service Improvement Officer, Project Delivery Specialist, Adult Services Transformation Officer, Transformation Programme Officer.
Aug 02, 2025
Full time
Bring your experience and passion for improving adult health and care and children's services to a role where you can drive meaningful change. As a Senior Project Officer in our Adult and Children's Shared Services Transformation Team, you'll play a key role in delivering high-impact programmes that enhance outcomes for adults across our communities. You'll be at the heart of our transformation efforts - supporting the design, coordination, and delivery of strategic projects that shape the future of adult health and care and children's services. What you'll do: Support the delivery of key transformation programmes within Adults' Health and Care and Children's Services. Support project planning, reporting, and governance activities. Collaborate with colleagues across the directorate and wider partners, building strong relationships to help turn innovative ideas into practical solutions that deliver real impact. Monitor progress, manage risks, and ensure projects deliver on time and within scope. Contribute to a culture of continuous improvement and innovation. What we're looking for: Strong organisational and communication skills. The ability to work collaboratively with a wide range of stakeholders. A pro-active, solution-focused mindset with a passion for improving public services. Experience in project or programme delivery, ideally within health, care, or public sector settings. Why join us: Be part of a supportive and forward-thinking team committed to making a positive impact. Contribute to some of the most exciting and meaningful work in adult health and care. Enjoy flexible working arrangements that support work-life balance. Benefit from supportive development opportunities that enhance your skills and knowledge and support your career progression. Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice. A competitive benefits package that includes generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme. To learn more about this role, please review our Candidate Pack available on our website. Please click on the Apply button for details. Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying. Other roles you may have experience of may include: Transformation Officer, Strategic Projects Officer, Service Improvement Lead, Service Improvement Officer, Project Delivery Specialist, Adult Services Transformation Officer, Transformation Programme Officer.
Job title: NC Capacity Building Officer (Fundraising) Department: Education Responsible to: NC Capacity Building and Data Manager Location: London (UK) - hybrid working Salary: £34,400 per annum (London) Working pattern: Full time, 38.5 hours per week Duration of contract: Two years with a possibility of extension Start date: As soon as possible Are you passionate about making education more accessible and excited to support a global network of dedicated volunteers? UWC International is looking for a collaborative and digitally savvy NC Capacity Building Officer (Fundraising) to help strengthen fundraising efforts across our worldwide community of national committees. In this role, you ll support volunteers with tools, training, and guidance to raise funds and grow local engagement - making it possible for more young people to access a life-changing UWC education. You ll be part of a supportive international team, working closely with colleagues in Education and Finance to administer fundraising and grants systems, manage donation flows, and contribute to the team s monitoring and evaluation efforts. If you are interested in fundraising, confident in navigating digital tools, and thrive on empowering others, we d love to hear from you. About us Changing the world takes passion and dedication UWC is a global movement of 18 schools across four continents with a shared mission: to make education a force for peace and a sustainable future. Each year, we bring together young people from over 150 countries and diverse backgrounds to live and learn together in richly diverse, international settings developing not only academic excellence, but cross-cultural understanding and a drive for social impact. UWC students don t just prepare for exams, they prepare to lead change. Through real-world challenges, they build the skills, compassion and courage to make a difference. Our students go on to become leaders in politics, NGOs, business, education and grassroots movements people shaping a more just and sustainable world. Today, our global network includes more than 85,000 changemakers united by the values they lived at UWC. About UWC International UWC International is the operational arm of UWC, a UK-registered and Germany-registered charity at the heart of the global UWC movement. Based in London and Berlin, our team works closely with stakeholders across the UWC network and supports a global alumni community of over 85,000 changemakers. Our work includes global fundraising, communications, promotion and support for the network of more than 150 UWC national committees. We also lead on global strategy and provide key services to UWC schools and colleges. We are proud to reflect the diversity we champion. Our international team represents over 25 nationalities, bringing a wide range of perspectives and lived experiences. We are committed to anti-racism, diversity, equity and inclusion (ARDEI) across all aspects of our work ensuring our organisational culture reflects the values we promote across the UWC movement. What we offer As part of a commitment to our employees, we offer the following: UWC International London and Berlin Hybrid working - we operate hybrid working arrangements, with at least 20% of the week worked in the office and up to 80% worked from home. Flexible working hours - our standard working hours are 38.5 per week. We support flexible working and are happy to discuss different working patterns. Generous annual leave allowance we offer 28 days holiday per year plus 8 public holidays (pro rata for part-time or fixed-term contracts). Paid leave for personal growth - up to 2 days per year for volunteering or up to 2 days per year for study leave. Learning & development opportunities we have access to various learning and development platforms to support your professional growth. UWC International London Income Protection & well-being support - We offer income protection to all employees, an Employee Assistance Programme (EAP) with access to a legal support helpline, remote GP appointments, medical second opinions, mental health support, physiotherapy, lifestyle coaching, personal trainer and nutritionist sessions, and a well-being calendar featuring podcasts and webinars. Exclusive discounts & perks - with access to a range of discounts across shopping, dining, lifestyle and entertainment, with thousands of offers on hundreds of top retailers. Cycle to Work scheme and eyecare vouchers Enhanced maternity and enhanced paternity leave Higher-than-standard pension contribution scheme - UWC International will contribute up to 8% of the employee s gross salary toward their Pension scheme with NEST. Visa requirements Anyone who applies to work at UWC International in London must have a work visa before starting employment, in compliance with the relevant immigration rules. Please provide confirmation of your eligibility to indefinitely work or reside in the UK in your application. Any offers of employment made by UWC International will be subject to a right-to-work check on your immigration status. Application Process Do you want to be part of our team? To apply, please submit an up to date copy of your CV along with a cover letter in English (each a maximum of 2 pages). Applications will be reviewed on a rolling basis, if you are interested submit your application as soon as possible. Your cover letter must: Outline your experience, skills and competencies against the Person specification section in the attached Job Description. Explain why you want to join UWC International, and specify your preferred location. Provide confirmation of your eligibility to work or reside in the UK. Provide the name and contact details of two professional referees, including their job title, email address and the capacity in which you are known to them. References are taken up prior to the second round interviews. We will not contact your referees without first letting you know. Please note that CVs received without a cover letter, including the information requested above will not be considered. Deadline for application : 23.59 PM (UK time) on Monday 25 August 2025 Interview and/or assessment dates: First round interviews on Wednesday, 3 September & Thursday, 4 September (remote) Second round interviews on Wednesday, 3 September & Thursday, 4 September (remote) For further information on this opportunity, please see the detailed job description attached. Safeguarding Statement The job holder might have to travel to UWC schools and colleges. Therefore, a Basic DBS check (Disclosure and Barring Service) or international equivalent will be required before any job offer is made. We will also take up references before the second stage of the interview process. Referees will not be contacted without your consent. Diversity Statement UWC places deliberate diversity at the heart of our educational model because of its critical importance in our mission to unite people, nations and cultures for peace and a sustainable future . At the UWC International Office, we believe this commitment to deliberate diversity must be reflected within our team, organisational practices, policies and culture. We recognise people with different backgrounds, skills, attitudes and experiences bring fresh ideas and perceptions, and we encourage and leverage these differences to make our work more relevant and accessible. We will not discriminate or tolerate discriminatory behaviour on any grounds such as, but not limited to, race, gender, disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age or socioeconomic background. We strive to be an inclusive workplace where everyone feels a sense of belonging, has a voice, can raise concerns, and feels comfortable and confident. We expect everyone who works with us to share this commitment and to act accordingly as we aspire best to serve the UWC mission and our global community. It is an ongoing journey and we welcome all those ready to travel with us.
Aug 02, 2025
Full time
Job title: NC Capacity Building Officer (Fundraising) Department: Education Responsible to: NC Capacity Building and Data Manager Location: London (UK) - hybrid working Salary: £34,400 per annum (London) Working pattern: Full time, 38.5 hours per week Duration of contract: Two years with a possibility of extension Start date: As soon as possible Are you passionate about making education more accessible and excited to support a global network of dedicated volunteers? UWC International is looking for a collaborative and digitally savvy NC Capacity Building Officer (Fundraising) to help strengthen fundraising efforts across our worldwide community of national committees. In this role, you ll support volunteers with tools, training, and guidance to raise funds and grow local engagement - making it possible for more young people to access a life-changing UWC education. You ll be part of a supportive international team, working closely with colleagues in Education and Finance to administer fundraising and grants systems, manage donation flows, and contribute to the team s monitoring and evaluation efforts. If you are interested in fundraising, confident in navigating digital tools, and thrive on empowering others, we d love to hear from you. About us Changing the world takes passion and dedication UWC is a global movement of 18 schools across four continents with a shared mission: to make education a force for peace and a sustainable future. Each year, we bring together young people from over 150 countries and diverse backgrounds to live and learn together in richly diverse, international settings developing not only academic excellence, but cross-cultural understanding and a drive for social impact. UWC students don t just prepare for exams, they prepare to lead change. Through real-world challenges, they build the skills, compassion and courage to make a difference. Our students go on to become leaders in politics, NGOs, business, education and grassroots movements people shaping a more just and sustainable world. Today, our global network includes more than 85,000 changemakers united by the values they lived at UWC. About UWC International UWC International is the operational arm of UWC, a UK-registered and Germany-registered charity at the heart of the global UWC movement. Based in London and Berlin, our team works closely with stakeholders across the UWC network and supports a global alumni community of over 85,000 changemakers. Our work includes global fundraising, communications, promotion and support for the network of more than 150 UWC national committees. We also lead on global strategy and provide key services to UWC schools and colleges. We are proud to reflect the diversity we champion. Our international team represents over 25 nationalities, bringing a wide range of perspectives and lived experiences. We are committed to anti-racism, diversity, equity and inclusion (ARDEI) across all aspects of our work ensuring our organisational culture reflects the values we promote across the UWC movement. What we offer As part of a commitment to our employees, we offer the following: UWC International London and Berlin Hybrid working - we operate hybrid working arrangements, with at least 20% of the week worked in the office and up to 80% worked from home. Flexible working hours - our standard working hours are 38.5 per week. We support flexible working and are happy to discuss different working patterns. Generous annual leave allowance we offer 28 days holiday per year plus 8 public holidays (pro rata for part-time or fixed-term contracts). Paid leave for personal growth - up to 2 days per year for volunteering or up to 2 days per year for study leave. Learning & development opportunities we have access to various learning and development platforms to support your professional growth. UWC International London Income Protection & well-being support - We offer income protection to all employees, an Employee Assistance Programme (EAP) with access to a legal support helpline, remote GP appointments, medical second opinions, mental health support, physiotherapy, lifestyle coaching, personal trainer and nutritionist sessions, and a well-being calendar featuring podcasts and webinars. Exclusive discounts & perks - with access to a range of discounts across shopping, dining, lifestyle and entertainment, with thousands of offers on hundreds of top retailers. Cycle to Work scheme and eyecare vouchers Enhanced maternity and enhanced paternity leave Higher-than-standard pension contribution scheme - UWC International will contribute up to 8% of the employee s gross salary toward their Pension scheme with NEST. Visa requirements Anyone who applies to work at UWC International in London must have a work visa before starting employment, in compliance with the relevant immigration rules. Please provide confirmation of your eligibility to indefinitely work or reside in the UK in your application. Any offers of employment made by UWC International will be subject to a right-to-work check on your immigration status. Application Process Do you want to be part of our team? To apply, please submit an up to date copy of your CV along with a cover letter in English (each a maximum of 2 pages). Applications will be reviewed on a rolling basis, if you are interested submit your application as soon as possible. Your cover letter must: Outline your experience, skills and competencies against the Person specification section in the attached Job Description. Explain why you want to join UWC International, and specify your preferred location. Provide confirmation of your eligibility to work or reside in the UK. Provide the name and contact details of two professional referees, including their job title, email address and the capacity in which you are known to them. References are taken up prior to the second round interviews. We will not contact your referees without first letting you know. Please note that CVs received without a cover letter, including the information requested above will not be considered. Deadline for application : 23.59 PM (UK time) on Monday 25 August 2025 Interview and/or assessment dates: First round interviews on Wednesday, 3 September & Thursday, 4 September (remote) Second round interviews on Wednesday, 3 September & Thursday, 4 September (remote) For further information on this opportunity, please see the detailed job description attached. Safeguarding Statement The job holder might have to travel to UWC schools and colleges. Therefore, a Basic DBS check (Disclosure and Barring Service) or international equivalent will be required before any job offer is made. We will also take up references before the second stage of the interview process. Referees will not be contacted without your consent. Diversity Statement UWC places deliberate diversity at the heart of our educational model because of its critical importance in our mission to unite people, nations and cultures for peace and a sustainable future . At the UWC International Office, we believe this commitment to deliberate diversity must be reflected within our team, organisational practices, policies and culture. We recognise people with different backgrounds, skills, attitudes and experiences bring fresh ideas and perceptions, and we encourage and leverage these differences to make our work more relevant and accessible. We will not discriminate or tolerate discriminatory behaviour on any grounds such as, but not limited to, race, gender, disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age or socioeconomic background. We strive to be an inclusive workplace where everyone feels a sense of belonging, has a voice, can raise concerns, and feels comfortable and confident. We expect everyone who works with us to share this commitment and to act accordingly as we aspire best to serve the UWC mission and our global community. It is an ongoing journey and we welcome all those ready to travel with us.
Up to £15.3 per hour + Paid holidays and pension scheme Enjoy analysing data or documents; consistently delivering high-quality work; working to tight deadlines; working collaboratively with others? If so, we'd love to hear from you! Temporary contract till the end of March 2026, possibly for 12 months £15.30/hr - 37hrs/week Brook Street are currently recruiting for 10 Compliance Administrators - Executive Officer level, to work for the Vehicle Certification Agency, VCA, based in either Bristol or Nuneaton. Full-time role working 37 hours per week, Monday-Friday, 9 - 5. Office based for the first 4 weeks, then moving on to 3 days a week in the office. This could increase, as required, for further training or if the business needs dictates. Possible travel between sites on a few occasions. Parking on both sites. Location- Eastgate Office, Bristol or Midlands Centre, Nuneaton Rate of pay £15.30/hr Temporary contract till 26/03/26 This role is within the Type Approval Certification Department which is responsible for granting the approval certificates within the VCA. The introduction of the GB Type Approval Scheme in 2022 is an opportunity for VCA to evolve to meet a new objective and support the global automotive industry in gaining GB Type Approval. This role is an important part of that evolution, and their purpose is to review applications from automotive manufacturers and determine their compliance against UNECE, GB or UK(NI) legislative standards. The role is primarily focused on statutory and non-statutory vehicle certification functions and holds responsibility for supporting specific workstreams, using your experience to support the issuance of Type Approval Certificates in line with organisational priorities. You will act as the point of contact for internal and external enquiries relating to approval applications within a specific workstream, liaising with vehicle manufacturers to coordinate workload. Main duties: ? Assessment of Type Approval applications against an automotive standard, making a judgement on compliance and an approval decision. ? Maintain and develop own knowledge in Type Approval subjects and broadening of own competence. ? Management of workload to meet Key Performance Indicators. ? Collaboration amongst colleagues to manage team workload and identify priorities. ? Communicate with applicants to clarify the information provided where necessary to ensure a timely decision is made on applications. ? Use of VCA systems to ensure accurate data records are kept for audit purposes. ? Work within VCA Quality Management System to ensure high quality standards are maintained. ? Possible line management of a small number of Certification Officers. ? Any other reasonable request commensurate with the grade and/or as agreed with your line manager. Skills Required: Excellent customer service, confident to operate at all levels and be able to escalate to senior colleagues, where appropriate Be able to work independently and as part of a team Effective time management, with experience of working to tight deadlines Excellent written and verbal skills Computer literate in Microsoft suite applications, such as Excel, Word and PowerPoint Attention to detail and use own initiative Data entry and analysis - extracting date from reports Full training will given over a 6 day period and supported by floor walkers. Candidates applying must be able to pass a clear Basic DBS check and provide proof of Right to Work in the UK. You will also need to provide either reference details and/or evidence for education etc for the last 3 years. The interviews will take place via Teams and you will be expected to provide proof of Level 2 Maths and English - C or grade 4 or above and demonstrate the below behaviours, answering one question on each. Behaviours Seeing the Big Picture Communicating and Influencing Managing a Quality Service Working Together When submitting your CV, please include the following: a summary of your ability to analyse data or documents and report on your findings. a summary of your ability to deliver outcomes on time and to a high standard. So, if you are looking for a glimpse into the world of the Public Sector, then this could be the opportunity for you. Please apply online with your current CV in WORD format. Due to the high number of applications we receive it may not be possible to respond to all applications Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group. Looking to recruit? Find the perfect hire Want a career at Brook Street? Join our team
Aug 02, 2025
Full time
Up to £15.3 per hour + Paid holidays and pension scheme Enjoy analysing data or documents; consistently delivering high-quality work; working to tight deadlines; working collaboratively with others? If so, we'd love to hear from you! Temporary contract till the end of March 2026, possibly for 12 months £15.30/hr - 37hrs/week Brook Street are currently recruiting for 10 Compliance Administrators - Executive Officer level, to work for the Vehicle Certification Agency, VCA, based in either Bristol or Nuneaton. Full-time role working 37 hours per week, Monday-Friday, 9 - 5. Office based for the first 4 weeks, then moving on to 3 days a week in the office. This could increase, as required, for further training or if the business needs dictates. Possible travel between sites on a few occasions. Parking on both sites. Location- Eastgate Office, Bristol or Midlands Centre, Nuneaton Rate of pay £15.30/hr Temporary contract till 26/03/26 This role is within the Type Approval Certification Department which is responsible for granting the approval certificates within the VCA. The introduction of the GB Type Approval Scheme in 2022 is an opportunity for VCA to evolve to meet a new objective and support the global automotive industry in gaining GB Type Approval. This role is an important part of that evolution, and their purpose is to review applications from automotive manufacturers and determine their compliance against UNECE, GB or UK(NI) legislative standards. The role is primarily focused on statutory and non-statutory vehicle certification functions and holds responsibility for supporting specific workstreams, using your experience to support the issuance of Type Approval Certificates in line with organisational priorities. You will act as the point of contact for internal and external enquiries relating to approval applications within a specific workstream, liaising with vehicle manufacturers to coordinate workload. Main duties: ? Assessment of Type Approval applications against an automotive standard, making a judgement on compliance and an approval decision. ? Maintain and develop own knowledge in Type Approval subjects and broadening of own competence. ? Management of workload to meet Key Performance Indicators. ? Collaboration amongst colleagues to manage team workload and identify priorities. ? Communicate with applicants to clarify the information provided where necessary to ensure a timely decision is made on applications. ? Use of VCA systems to ensure accurate data records are kept for audit purposes. ? Work within VCA Quality Management System to ensure high quality standards are maintained. ? Possible line management of a small number of Certification Officers. ? Any other reasonable request commensurate with the grade and/or as agreed with your line manager. Skills Required: Excellent customer service, confident to operate at all levels and be able to escalate to senior colleagues, where appropriate Be able to work independently and as part of a team Effective time management, with experience of working to tight deadlines Excellent written and verbal skills Computer literate in Microsoft suite applications, such as Excel, Word and PowerPoint Attention to detail and use own initiative Data entry and analysis - extracting date from reports Full training will given over a 6 day period and supported by floor walkers. Candidates applying must be able to pass a clear Basic DBS check and provide proof of Right to Work in the UK. You will also need to provide either reference details and/or evidence for education etc for the last 3 years. The interviews will take place via Teams and you will be expected to provide proof of Level 2 Maths and English - C or grade 4 or above and demonstrate the below behaviours, answering one question on each. Behaviours Seeing the Big Picture Communicating and Influencing Managing a Quality Service Working Together When submitting your CV, please include the following: a summary of your ability to analyse data or documents and report on your findings. a summary of your ability to deliver outcomes on time and to a high standard. So, if you are looking for a glimpse into the world of the Public Sector, then this could be the opportunity for you. Please apply online with your current CV in WORD format. Due to the high number of applications we receive it may not be possible to respond to all applications Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group. Looking to recruit? Find the perfect hire Want a career at Brook Street? Join our team
We are now recruiting for the role of Neighbourhood Officer in Liverpool. This is a temporary role with a hybrid working model, and offers competitive pay rates. Your new role You will be responsible for your patch and act as key contact to deliver all housing management services applicable to your case load. Managing the general needs of your properties, ensuring the delivery of high-quality, housing and tenancy management frontline services. Investigating and managing cases of anti-social behaviour and safeguarding, including gathering evidence, using various legal remedies, serving notices and representing in court where required. Supporting the Income team with tenant arrears. Assisting with lettings and allocations. Dealing with other tenancy management matters and requests such as mutual exchanges, abandonments, successions, terminations and failures to allow access. Liaising with asset management teams and contractors to ensure repairs and maintenance requests are carried out in a timely manner. Acting as a main point of contact for customers, stakeholders and other external agencies in your area, responding to general enquiries or managing complaints. What you'll need to succeed Proven experience in a housing/tenancy management role within a social housing environment. Good knowledge and understanding of housing legislation and best practice. Experience of managing and investigating cases of anti-social behaviour and other tenancy breaches. Driving licence with access to own vehicle and valid business insurance. What you'll get in return Competitive hourly rates Option to be paid PAYE or Umbrella Hybrid working What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Dionne now on (phone number removed). If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 02, 2025
Seasonal
We are now recruiting for the role of Neighbourhood Officer in Liverpool. This is a temporary role with a hybrid working model, and offers competitive pay rates. Your new role You will be responsible for your patch and act as key contact to deliver all housing management services applicable to your case load. Managing the general needs of your properties, ensuring the delivery of high-quality, housing and tenancy management frontline services. Investigating and managing cases of anti-social behaviour and safeguarding, including gathering evidence, using various legal remedies, serving notices and representing in court where required. Supporting the Income team with tenant arrears. Assisting with lettings and allocations. Dealing with other tenancy management matters and requests such as mutual exchanges, abandonments, successions, terminations and failures to allow access. Liaising with asset management teams and contractors to ensure repairs and maintenance requests are carried out in a timely manner. Acting as a main point of contact for customers, stakeholders and other external agencies in your area, responding to general enquiries or managing complaints. What you'll need to succeed Proven experience in a housing/tenancy management role within a social housing environment. Good knowledge and understanding of housing legislation and best practice. Experience of managing and investigating cases of anti-social behaviour and other tenancy breaches. Driving licence with access to own vehicle and valid business insurance. What you'll get in return Competitive hourly rates Option to be paid PAYE or Umbrella Hybrid working What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Dionne now on (phone number removed). If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Customer Service Administrator IMMEDIATE START Cheltenham in office Temporary (circa 2 months, potential for extension) £12.82 £13.33 per hour (DOE) Monday to Friday full or part time hours available 32-37 hours per week Seeking a proactive and detail-oriented Customer Service Administrator to join a well-established organisation in Cheltenham, within the customer support team. You will be responsible for maintaining records, inputting data and providing customer service. The Role Respond to customer enquiries by email and phone Update customer account records, inputting data Take payments and issue receipts Raise invoices and purchase orders Maintain accurate records and ensure compliance with relevant legislation. Skills & Experience Required Previous experience working in a customer service administration role Strong IT skills Microsoft office packages Excellent written and verbal communication skills. High level of accuracy and attention to detail. Ability to work independently and manage a varied workload effectively. If you are interested and have the relevant experience, please apply with an up-to-date copy of your CV. As champions of diversity and inclusion in the workplace, Hooray commit to reviewing applications we receive with complete fairness and equality. At Hooray, we are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments during the application or interview process, please let us know, and we ll be happy to accommodate your needs. Hooray is acting as an agency on behalf of the client for this position. Our purpose as a business is to pioneer ethical recruitment for a better working world. Hooray is proud to be a corporate member of the REC, the recruitment industry's leading professional body. DO YOU KNOW SOMEONE FOR THIS ROLE? EARN A £150 GIFT VOUCHER FOR ANY SUCCESSFUL REFERRAL! T&C's APPLY! IND1
Aug 02, 2025
Seasonal
Customer Service Administrator IMMEDIATE START Cheltenham in office Temporary (circa 2 months, potential for extension) £12.82 £13.33 per hour (DOE) Monday to Friday full or part time hours available 32-37 hours per week Seeking a proactive and detail-oriented Customer Service Administrator to join a well-established organisation in Cheltenham, within the customer support team. You will be responsible for maintaining records, inputting data and providing customer service. The Role Respond to customer enquiries by email and phone Update customer account records, inputting data Take payments and issue receipts Raise invoices and purchase orders Maintain accurate records and ensure compliance with relevant legislation. Skills & Experience Required Previous experience working in a customer service administration role Strong IT skills Microsoft office packages Excellent written and verbal communication skills. High level of accuracy and attention to detail. Ability to work independently and manage a varied workload effectively. If you are interested and have the relevant experience, please apply with an up-to-date copy of your CV. As champions of diversity and inclusion in the workplace, Hooray commit to reviewing applications we receive with complete fairness and equality. At Hooray, we are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments during the application or interview process, please let us know, and we ll be happy to accommodate your needs. Hooray is acting as an agency on behalf of the client for this position. Our purpose as a business is to pioneer ethical recruitment for a better working world. Hooray is proud to be a corporate member of the REC, the recruitment industry's leading professional body. DO YOU KNOW SOMEONE FOR THIS ROLE? EARN A £150 GIFT VOUCHER FOR ANY SUCCESSFUL REFERRAL! T&C's APPLY! IND1
Purpose of Job The Director, IPAM works closely with the Chief Accountability Officer (CAO) on a range of operational and strategic tasks to ensure implementation of the Project Accountability Policy and Guidance, ensuring institutional accountability among internal and external stakeholders, and promoting project performance, institutional learning, and protecting the reputation the Bank. The Director ensures alignment of strategy with delivery, programmatic planning, and delivery oversight across IPAM's external engagement, dispute resolution, and institutional learning functions. This role ensures integration across workstreams, guarantees operational and policy coherence, and positions IPAM as a credible, responsive, and impactful independent accountability mechanism within the EBRD and the global development finance architecture. A key purpose of the job is the capacity to guide the creation and dissemination of knowledge derived from cases to influence change in Bank practices and promote greater accountability and sustainability. The director is an important point of contact for high-level engagement with the Board of Directors, the President's Office, senior Bank Management, diverse project-affected communities, international civil society, Clients, and other IFIs/IOs. The role holder is expected to collaborate and represent the department both internally and externally with a high degree of professionalism. A key responsibility for this role is the review and operationalising of the IPAM work plan, including coordination and cross-cutting activities, resourcing and budget management. This is a hands-on management role with the director managing an aligned team who is responsible for Intake, Problem Solving, Institutional Learning and Outreach. Background The Independent Project Accountability Mechanism office was established in July 2020 and its mandate, functions and process are provided by the Project Accountability Policy approved by the EBRD Board in April 2019, under the principles of independence, impartiality, transparency, predictability, equitability and accessibility. The Mechanism works to mediate disputes between project stakeholders in highly sensitive contexts; to determine whether the Bank has complied with its Environmental and Social Policy and Access to Information Policy; and where applicable, to recommend both Project-specific and institutional-level changes to address non-compliance with these policies. IPAM has two additional functions: to conduct outreach among internal and external stakeholders, in order to ensure that IPAM's purpose, functions and activities are known and understood; and to promote institutional learning and integrate management action plan commitments across EBRD projects, sharing lessons learned and offering guidance to Bank management based on the insights, experiences and evidence emerging from its casework. IPAM is managed by the Chief Accountability Officer who is responsible for the executive leadership, strategic direction, complaint management, operational/administrative management, stakeholder outreach, staff training and internal coordination with other areas of the Bank. IPAM is independent from EBRD Management and reports directly to the Board of Directors via the Audit Committee. As established in the Project Accountability Policy, Problem Solving and Compliance Review are the two complementary, non-judicial functions that IPAM has within its mandate to address the environmental, social and disclosure concerns of communities and civil society organisations regarding projects with EBRD financing. Additionally, IPAM also has a mandate to: (a) identify institutional learnings that distinguish common challenges, provide constructive recommendations, and promote a culture of continuous learning at EBRD and, (b) conduct outreach among internal and external stakeholders, in order to ensure that IPAM's purpose, functions and activities are known and understood. IPAM is based on an in-house expertise model that requires its staff to possess the necessary skills and competencies to undertake casework at the standards set by the Project Accountability Policy. This work can be supported by external technical experts in an ad-hoc fashion to provide specific inputs in areas where the team lacks expertise or where continuous engagement is required to generate successful outcomes. Accountability and Responsibility Under limited direction of the Managing Director, Chief Accountability Officer, the Director is responsible for: Oversight of the Registration, Assessment and Problem Solving Function Provide strategic guidance to the Associate Director and ensure alignment of case management practices with IPAM's values, policy and methodology. Oversee the development of innovative, context-sensitive conflict resolution approaches; monitor complex dispute cases and stakeholder negotiations. Ensure quality control of high-stakes public documentation and maintain consistency with international best practice. Strategic Leadership & Integration Develop and implement multi-year strategies across Outreach, Learning and Data Management functions in alignment with IPAM's mandate. Serve as principal advisor to the Chief Accountability Officer on stakeholder relations, learning priorities, and risk-sensitive case resolution. Oversight of Institutional Learning and Data Analysis Oversee the translation of case findings into compelling knowledge products and institutional learning agendas. Represent IPAM in peer networks and advisory/data collaborations, ensuring benchmarks, joint research, and best practice dissemination. Ensure synergies between IPAM learning products and the EBRD's project cycle, capacity building, and policy reform. Drive policy innovation by translating insights from casework into actionable change across the Bank's governance, project design, and safeguards. Oversight of Outreach and Engagement Shape and direct IPAM's external engagement-including widening of our civil society network, translation of policy requirements into adequate messaging, digital platforms, and annual publications. Engage in dialogue with civil society, project-affected people, clients, and other multilateral peer institutions. Oversee capacity-building events, thematic knowledge sharing, and internal stakeholder briefings. Department Management Directly accountable for the engagement and effective overall management of staff including recruitment, talent and performance management, coaching and development. Champions and role models the Bank's Behavioural Competencies and Corporate Behaviours, ensuring adherence within the team(s) so that the highest standards of integrity and ethical conduct are exhibited at all times Supports the CAO in ensuring delivery of IPAM administrative activities, including but not limited to financial and people matters, the development and preparation of internal administrative procedures. Is a member of the Risk Assessment IPAM Coordinating Team and ensures cascading of decisions regarding safety and retaliation mitigation measures. Guides the ongoing development of professional practices within IPAM, including identifying training needs and activities and proactively coaching and sharing knowledge. Contributes to continuous improvement and actively engages and actively undertakes continuous learning. Deputise for MD, as directed and required. Knowledge, Skills and Experience Degree in a related field (i.e economics, social or environmental sciences, sustainability, or international development) or equivalent experience. Deep understanding of multilateral development banks, accountability frameworks and grievance redress mechanisms Knowledge of dispute resolution methodologies, stakeholder negotiation and culturally sensitive approaches Familiarity with environmental and social impact assessments, international standards and risk mitigation, particularly in relation to EBRD Understanding of data-driven learning, knowledge management and policy feedback looks Ability to develop and implement multi-year strategies, align cross-functional teams, and advise senior leadership. Strong grounding in institutional governance, transparency, and ethical standards. Capacity to synthesize complex case data into actionable insights and policy recommendations. Excellent written and verbal communication skills for high-stakes documentation, public engagement, and internal briefings. Skilled in building trust with diverse stakeholders including affected communities, civil society, and institutional peers. Proficiency in talent development, performance management, and fostering a values-driven team culture. Ability to drive innovation in policy and practice and adapt to evolving institutional and field dynamics. Willingness to travel regularly and work outside regular business hours required. Impeccable integrity, judgment and discretion. Proficiency in English, additional languages (especially those spoken in EBRD regions) are an asset. What is it like to work at the EBRD? / About EBRD Our agile and innovative approach is what makes life at the EBRD a unique experience! You will be part of a pioneering and diverse international organisation . click apply for full job details
Aug 02, 2025
Full time
Purpose of Job The Director, IPAM works closely with the Chief Accountability Officer (CAO) on a range of operational and strategic tasks to ensure implementation of the Project Accountability Policy and Guidance, ensuring institutional accountability among internal and external stakeholders, and promoting project performance, institutional learning, and protecting the reputation the Bank. The Director ensures alignment of strategy with delivery, programmatic planning, and delivery oversight across IPAM's external engagement, dispute resolution, and institutional learning functions. This role ensures integration across workstreams, guarantees operational and policy coherence, and positions IPAM as a credible, responsive, and impactful independent accountability mechanism within the EBRD and the global development finance architecture. A key purpose of the job is the capacity to guide the creation and dissemination of knowledge derived from cases to influence change in Bank practices and promote greater accountability and sustainability. The director is an important point of contact for high-level engagement with the Board of Directors, the President's Office, senior Bank Management, diverse project-affected communities, international civil society, Clients, and other IFIs/IOs. The role holder is expected to collaborate and represent the department both internally and externally with a high degree of professionalism. A key responsibility for this role is the review and operationalising of the IPAM work plan, including coordination and cross-cutting activities, resourcing and budget management. This is a hands-on management role with the director managing an aligned team who is responsible for Intake, Problem Solving, Institutional Learning and Outreach. Background The Independent Project Accountability Mechanism office was established in July 2020 and its mandate, functions and process are provided by the Project Accountability Policy approved by the EBRD Board in April 2019, under the principles of independence, impartiality, transparency, predictability, equitability and accessibility. The Mechanism works to mediate disputes between project stakeholders in highly sensitive contexts; to determine whether the Bank has complied with its Environmental and Social Policy and Access to Information Policy; and where applicable, to recommend both Project-specific and institutional-level changes to address non-compliance with these policies. IPAM has two additional functions: to conduct outreach among internal and external stakeholders, in order to ensure that IPAM's purpose, functions and activities are known and understood; and to promote institutional learning and integrate management action plan commitments across EBRD projects, sharing lessons learned and offering guidance to Bank management based on the insights, experiences and evidence emerging from its casework. IPAM is managed by the Chief Accountability Officer who is responsible for the executive leadership, strategic direction, complaint management, operational/administrative management, stakeholder outreach, staff training and internal coordination with other areas of the Bank. IPAM is independent from EBRD Management and reports directly to the Board of Directors via the Audit Committee. As established in the Project Accountability Policy, Problem Solving and Compliance Review are the two complementary, non-judicial functions that IPAM has within its mandate to address the environmental, social and disclosure concerns of communities and civil society organisations regarding projects with EBRD financing. Additionally, IPAM also has a mandate to: (a) identify institutional learnings that distinguish common challenges, provide constructive recommendations, and promote a culture of continuous learning at EBRD and, (b) conduct outreach among internal and external stakeholders, in order to ensure that IPAM's purpose, functions and activities are known and understood. IPAM is based on an in-house expertise model that requires its staff to possess the necessary skills and competencies to undertake casework at the standards set by the Project Accountability Policy. This work can be supported by external technical experts in an ad-hoc fashion to provide specific inputs in areas where the team lacks expertise or where continuous engagement is required to generate successful outcomes. Accountability and Responsibility Under limited direction of the Managing Director, Chief Accountability Officer, the Director is responsible for: Oversight of the Registration, Assessment and Problem Solving Function Provide strategic guidance to the Associate Director and ensure alignment of case management practices with IPAM's values, policy and methodology. Oversee the development of innovative, context-sensitive conflict resolution approaches; monitor complex dispute cases and stakeholder negotiations. Ensure quality control of high-stakes public documentation and maintain consistency with international best practice. Strategic Leadership & Integration Develop and implement multi-year strategies across Outreach, Learning and Data Management functions in alignment with IPAM's mandate. Serve as principal advisor to the Chief Accountability Officer on stakeholder relations, learning priorities, and risk-sensitive case resolution. Oversight of Institutional Learning and Data Analysis Oversee the translation of case findings into compelling knowledge products and institutional learning agendas. Represent IPAM in peer networks and advisory/data collaborations, ensuring benchmarks, joint research, and best practice dissemination. Ensure synergies between IPAM learning products and the EBRD's project cycle, capacity building, and policy reform. Drive policy innovation by translating insights from casework into actionable change across the Bank's governance, project design, and safeguards. Oversight of Outreach and Engagement Shape and direct IPAM's external engagement-including widening of our civil society network, translation of policy requirements into adequate messaging, digital platforms, and annual publications. Engage in dialogue with civil society, project-affected people, clients, and other multilateral peer institutions. Oversee capacity-building events, thematic knowledge sharing, and internal stakeholder briefings. Department Management Directly accountable for the engagement and effective overall management of staff including recruitment, talent and performance management, coaching and development. Champions and role models the Bank's Behavioural Competencies and Corporate Behaviours, ensuring adherence within the team(s) so that the highest standards of integrity and ethical conduct are exhibited at all times Supports the CAO in ensuring delivery of IPAM administrative activities, including but not limited to financial and people matters, the development and preparation of internal administrative procedures. Is a member of the Risk Assessment IPAM Coordinating Team and ensures cascading of decisions regarding safety and retaliation mitigation measures. Guides the ongoing development of professional practices within IPAM, including identifying training needs and activities and proactively coaching and sharing knowledge. Contributes to continuous improvement and actively engages and actively undertakes continuous learning. Deputise for MD, as directed and required. Knowledge, Skills and Experience Degree in a related field (i.e economics, social or environmental sciences, sustainability, or international development) or equivalent experience. Deep understanding of multilateral development banks, accountability frameworks and grievance redress mechanisms Knowledge of dispute resolution methodologies, stakeholder negotiation and culturally sensitive approaches Familiarity with environmental and social impact assessments, international standards and risk mitigation, particularly in relation to EBRD Understanding of data-driven learning, knowledge management and policy feedback looks Ability to develop and implement multi-year strategies, align cross-functional teams, and advise senior leadership. Strong grounding in institutional governance, transparency, and ethical standards. Capacity to synthesize complex case data into actionable insights and policy recommendations. Excellent written and verbal communication skills for high-stakes documentation, public engagement, and internal briefings. Skilled in building trust with diverse stakeholders including affected communities, civil society, and institutional peers. Proficiency in talent development, performance management, and fostering a values-driven team culture. Ability to drive innovation in policy and practice and adapt to evolving institutional and field dynamics. Willingness to travel regularly and work outside regular business hours required. Impeccable integrity, judgment and discretion. Proficiency in English, additional languages (especially those spoken in EBRD regions) are an asset. What is it like to work at the EBRD? / About EBRD Our agile and innovative approach is what makes life at the EBRD a unique experience! You will be part of a pioneering and diverse international organisation . click apply for full job details
Academic Support Officer Barnet Leading Secondary School Q - Are you a graduate looking to bridge the learning gap and inspire the next generation of young people? Q - Are you passionate about providing young people the best chance of succeeding? If so, we may have the perfect Academic Support Officer opportunity for you! Read on below to find out more about this Academic Support officer opportunity! A leading secondary school Located in Barnet, London are looking to appoint an Academic Support Officer for an ASAP start. This is a unique and exciting opportunity to join a flourishing school, who place a huge emphasis on improving the life chances and raising the aspirations of young people, the school believe that anything is possible for students if they put their heart and mind to whatever it is they want to achieve and it'll be your job to pass this motivation to students. What will you do as an Academic Support Officer? You will be the second point of contact after the Form (year group) Tutors for students and parents, especially in relation to the day to day working of the Academy Behaviour Management Policy - supporting students and families in equal measure You will prioritise the issues arising from contacts with students and parents to minimise the disruption to the pupils learning and you will ensure that issues are deal with efficiently fairly! You will support personal social and academic development of students and promote their well-being within each Key Stage You will assist in maintaining links with home, internal and external support services involved with student welfare and safety The above is just a snapshot of your day-to-day duties for this Academic Support Officer opportunity, we can provide extensive details, so if you're interested click apply today and your dedicated consultant (Ryan) will be in touch within 24 hours if shortlisted! ROLE DETAILS - Academic Support Officer: Academic Support Officer £110-£120 per day September 2025 start Monday - Friday - School Hours - No weekends Cycle to work scheme, car benefit scheme, excellent training and CPD opportunities Support teachers covering lessons where necessary SCHOOL DETAILS Graded as "Good" in latest Ofsted report 700 pupils + 150 staff enrolled Part of a LARGE multi-academy trust Fantastic Head Teacher - very driven, and eager to find the best staff Plenty of opportunity to grow & develop within the post Located in the Borough of Barnet PERSON SPECIFICATION Degree or professional qualification Good written & oral skills Ideally previous experience within the role, but this is not essential Knowledge of career paths and /or higher education & willingness to learn more Must be able to motivate & inspire the younger generation Perfect vacancy for Aspiring Counsellors, Therapists, Psychologists or Mental Health professionals If you are interested in this Academic Support Officer opportunity, click apply today to send your CV to your dedicated consultant at EdEx (Becca) and he will be in touch within 24 hours if shortlisted! Don't delay applying for this role if you're interested as interviews can be held straight away for successful applicants! Further details can be provided on the phone! Academic Support Officer Barnet Leading Secondary School INDTA
Aug 02, 2025
Full time
Academic Support Officer Barnet Leading Secondary School Q - Are you a graduate looking to bridge the learning gap and inspire the next generation of young people? Q - Are you passionate about providing young people the best chance of succeeding? If so, we may have the perfect Academic Support Officer opportunity for you! Read on below to find out more about this Academic Support officer opportunity! A leading secondary school Located in Barnet, London are looking to appoint an Academic Support Officer for an ASAP start. This is a unique and exciting opportunity to join a flourishing school, who place a huge emphasis on improving the life chances and raising the aspirations of young people, the school believe that anything is possible for students if they put their heart and mind to whatever it is they want to achieve and it'll be your job to pass this motivation to students. What will you do as an Academic Support Officer? You will be the second point of contact after the Form (year group) Tutors for students and parents, especially in relation to the day to day working of the Academy Behaviour Management Policy - supporting students and families in equal measure You will prioritise the issues arising from contacts with students and parents to minimise the disruption to the pupils learning and you will ensure that issues are deal with efficiently fairly! You will support personal social and academic development of students and promote their well-being within each Key Stage You will assist in maintaining links with home, internal and external support services involved with student welfare and safety The above is just a snapshot of your day-to-day duties for this Academic Support Officer opportunity, we can provide extensive details, so if you're interested click apply today and your dedicated consultant (Ryan) will be in touch within 24 hours if shortlisted! ROLE DETAILS - Academic Support Officer: Academic Support Officer £110-£120 per day September 2025 start Monday - Friday - School Hours - No weekends Cycle to work scheme, car benefit scheme, excellent training and CPD opportunities Support teachers covering lessons where necessary SCHOOL DETAILS Graded as "Good" in latest Ofsted report 700 pupils + 150 staff enrolled Part of a LARGE multi-academy trust Fantastic Head Teacher - very driven, and eager to find the best staff Plenty of opportunity to grow & develop within the post Located in the Borough of Barnet PERSON SPECIFICATION Degree or professional qualification Good written & oral skills Ideally previous experience within the role, but this is not essential Knowledge of career paths and /or higher education & willingness to learn more Must be able to motivate & inspire the younger generation Perfect vacancy for Aspiring Counsellors, Therapists, Psychologists or Mental Health professionals If you are interested in this Academic Support Officer opportunity, click apply today to send your CV to your dedicated consultant at EdEx (Becca) and he will be in touch within 24 hours if shortlisted! Don't delay applying for this role if you're interested as interviews can be held straight away for successful applicants! Further details can be provided on the phone! Academic Support Officer Barnet Leading Secondary School INDTA
Clerical Officer, leading public sector employer, based in Omagh Your new company It is a public sector employer. They have appointed Hays to recruit a Clerical Officer to join their team in Omagh. Your new role As Clerical Officer, you will work within a fast-paced office environment and your key responsibilities will include: the maintenance of general filing systems, operation of computerised information systems, recording and distribution of incoming and outgoing mail/post and dealing with routine correspondence, answering telephone calls and responding appropriately, typing up minutes of meetings, compliance with all relevant legislation relating and the organisations policies relating to data protection and confidentiality of information. You will also be responsible for ordering stationery and ensuring adequate supplies are maintained, assisting with the production, presentation and distribution of written documentation using Microsoft Word, including letters, memos, funding submissions and reports and general administrative tasks including faxing and photocopying duties. What you'll need to succeed As Clerical Officer, essentially, you will have 5 GCSEs (Grades A-C) including English Language or equivalent or higher educational standard. OR 2 years administrative / clerical experience You will be proficient in Microsoft suite, have experience of managing confidential information, good organisational and time-management skills, the ability to work well in a team and on your own initiative. What you'll get in return The opportunity to work for a public sector employer. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Jane Deeney now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Aug 01, 2025
Seasonal
Clerical Officer, leading public sector employer, based in Omagh Your new company It is a public sector employer. They have appointed Hays to recruit a Clerical Officer to join their team in Omagh. Your new role As Clerical Officer, you will work within a fast-paced office environment and your key responsibilities will include: the maintenance of general filing systems, operation of computerised information systems, recording and distribution of incoming and outgoing mail/post and dealing with routine correspondence, answering telephone calls and responding appropriately, typing up minutes of meetings, compliance with all relevant legislation relating and the organisations policies relating to data protection and confidentiality of information. You will also be responsible for ordering stationery and ensuring adequate supplies are maintained, assisting with the production, presentation and distribution of written documentation using Microsoft Word, including letters, memos, funding submissions and reports and general administrative tasks including faxing and photocopying duties. What you'll need to succeed As Clerical Officer, essentially, you will have 5 GCSEs (Grades A-C) including English Language or equivalent or higher educational standard. OR 2 years administrative / clerical experience You will be proficient in Microsoft suite, have experience of managing confidential information, good organisational and time-management skills, the ability to work well in a team and on your own initiative. What you'll get in return The opportunity to work for a public sector employer. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Jane Deeney now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Undergraduate Administrator London March 2026 Temporary £22 per hour Higher Education Experience Role: Undergraduate Administrator Rate: £22 per hour + holiday PAYE Length: until March 2026 Location: London (Mainly hybrid) Your new company My client is aWorld-class university that has a great working environment based in a greatLocation in London. This company operates a hybrid mode with one of the bestEmployee satisfaction scores in the Higher Education sector. The institute is looking for a UG Administrator until August 2026. They are operating a 3-day on-site model except for the following weeks (non-negotiable): 25 Sept-5 Oct1 Dec - 12 Dec9 March - 20 March There will also be one Saturday working during the period, on 13 September. The role is a Monday to Friday role - 35 hours per week. Your new role Acting as the first point of contact and providing information for staff, students and other internal and external visitors and callers to the Undergraduate Office. Supporting start of term preparations, including correspondence with new students, registering students and dealing with enquiries. Processing undergraduate UCAS applications using college systems and UCAS weblink, including downloading application forms, printing application forms and associated materials. Reviewing and scoring UCAS applications on various parameters such as grades, personal statement and reference, based on guidelines set by the department Evaluating the strengths and weaknesses of UCAS applications and making recommendations to the admissions tutor. Arranging offer holder days, including inviting candidates, responding to enquiries, liaising with student helpers and academic staff and administering the offer holder days. Corresponding with applicants (email requests, letters, telephone) and Central Admissions on a range of admissions enquiries Updating decisions on applications to college systems and liaising with Central Admissions Liaison with other College divisions such as the Registry, Accommodations Office, Disability Office, Tuition Fees and International Office. Maintenance and updating of undergraduate student records on departmental and college systems. Support the running of college open days, and liaising with students, guests, staff and sponsors. Coordination and supervision of paid student helpers for UG admissions events (offer holder/open days). Assisting the Examinations Officer and Teaching Support Manager with the day-to-day running of the examinations process. Collating all examination materials for review by the external examiners. Liaising with academic staff to ensure comprehensive responses to external examiner comments. Collection, distribution and safe storage of draft examination papers to and from academic staff and external examiners. Arranging for the printing of examination papers. Maintaining and storing the stocks of examination stationery. Responsible for setting up examination rooms, liaising with the Computing Support Group to ensure all furniture and equipment for exams is in working order, including arranging special requirements as necessary for students taking their examinations. Managing invigilators during the exam period. Organising and minuting the examiners' meetings Organising the safe storage and secure disposal of students' examination scripts. Support other teaching team members at busy times of year, to ensure efficient service delivery, as directed by the Teaching Support Manager, in tasks such as student enquiries, exam administration, coursework submission, casual worker checks and administration of open days and offer holder days. What you'll need to succeed Working in an academic environment with experience of dealing with programme administration in a higher education setting is preferable.Experience of dealing with confidential materialExperience of dealing with admissions and examination processesExcellent written and verbal communication skills with the confidence and diplomacy to interact with all levels of staff and with studentsGood interpersonal and organisational skillsExcellent accuracy and attention to detailStrong IT skills, including Microsoft Office Ability to manage your own time and workload and work effectively under pressureProactive approach to dealing with deadlinesWillingness to work effectively as part of a team What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. #
Aug 01, 2025
Seasonal
Undergraduate Administrator London March 2026 Temporary £22 per hour Higher Education Experience Role: Undergraduate Administrator Rate: £22 per hour + holiday PAYE Length: until March 2026 Location: London (Mainly hybrid) Your new company My client is aWorld-class university that has a great working environment based in a greatLocation in London. This company operates a hybrid mode with one of the bestEmployee satisfaction scores in the Higher Education sector. The institute is looking for a UG Administrator until August 2026. They are operating a 3-day on-site model except for the following weeks (non-negotiable): 25 Sept-5 Oct1 Dec - 12 Dec9 March - 20 March There will also be one Saturday working during the period, on 13 September. The role is a Monday to Friday role - 35 hours per week. Your new role Acting as the first point of contact and providing information for staff, students and other internal and external visitors and callers to the Undergraduate Office. Supporting start of term preparations, including correspondence with new students, registering students and dealing with enquiries. Processing undergraduate UCAS applications using college systems and UCAS weblink, including downloading application forms, printing application forms and associated materials. Reviewing and scoring UCAS applications on various parameters such as grades, personal statement and reference, based on guidelines set by the department Evaluating the strengths and weaknesses of UCAS applications and making recommendations to the admissions tutor. Arranging offer holder days, including inviting candidates, responding to enquiries, liaising with student helpers and academic staff and administering the offer holder days. Corresponding with applicants (email requests, letters, telephone) and Central Admissions on a range of admissions enquiries Updating decisions on applications to college systems and liaising with Central Admissions Liaison with other College divisions such as the Registry, Accommodations Office, Disability Office, Tuition Fees and International Office. Maintenance and updating of undergraduate student records on departmental and college systems. Support the running of college open days, and liaising with students, guests, staff and sponsors. Coordination and supervision of paid student helpers for UG admissions events (offer holder/open days). Assisting the Examinations Officer and Teaching Support Manager with the day-to-day running of the examinations process. Collating all examination materials for review by the external examiners. Liaising with academic staff to ensure comprehensive responses to external examiner comments. Collection, distribution and safe storage of draft examination papers to and from academic staff and external examiners. Arranging for the printing of examination papers. Maintaining and storing the stocks of examination stationery. Responsible for setting up examination rooms, liaising with the Computing Support Group to ensure all furniture and equipment for exams is in working order, including arranging special requirements as necessary for students taking their examinations. Managing invigilators during the exam period. Organising and minuting the examiners' meetings Organising the safe storage and secure disposal of students' examination scripts. Support other teaching team members at busy times of year, to ensure efficient service delivery, as directed by the Teaching Support Manager, in tasks such as student enquiries, exam administration, coursework submission, casual worker checks and administration of open days and offer holder days. What you'll need to succeed Working in an academic environment with experience of dealing with programme administration in a higher education setting is preferable.Experience of dealing with confidential materialExperience of dealing with admissions and examination processesExcellent written and verbal communication skills with the confidence and diplomacy to interact with all levels of staff and with studentsGood interpersonal and organisational skillsExcellent accuracy and attention to detailStrong IT skills, including Microsoft Office Ability to manage your own time and workload and work effectively under pressureProactive approach to dealing with deadlinesWillingness to work effectively as part of a team What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. #
Hr advisor, HR Officer, Human Resources, ER, Employee Relations, Your new company There is a requirement for an HR Advisor for some extra support initially on a FTC basis until the end of September 2025, but this could be extended. Part of the core HR Team the Human Resources Advisor is a generalist Hr role that works fully remotely in a collaborative and supportive team. Your new role This role will provide high quality HR advice to a range of employees, workers, managers, and directors.Ensure advice is value led, works to best practice and legislation, and covers a range of people related issues, queries, employment relations case work and organisational change, including TUPE.Support the prompt and effective resolution of issues at the appropriate level and support formal investigations and hearings to ensure those involved are treated with dignity, respect and compassion.The post holder will ensure the processes are completed to a high standard and within policy and service level agreement timeframes.Lead on staff transfers as part of any award of new contracts under the TUPE Regulations, ensuring all necessary legal documentation and policy are followed, staff are effectively engaged and consulted with and ensure a smooth and effective implementation is achieved.Attend and proactively contribute to operational teams, worker forums and other meetings as agreed and directed by the HR Managers or Senior People Partner. Proactively work with Directors, Managers and the HR Management Team to identify improvements in practice and to implement project work, HR and organisational development initiatives. Responsible for the ongoing evaluation and learning from employment relations issues, organisational change, development and HR initiatives.What you'll need to succeed We are looking for candidates that are either immediately available or maximum 1 week notice.Have strong high volume ER case management.Proven HR generalist experiencePreviously worked in a fast paced environment and working within ambiguity at timesCIPD qual or equivalentExcellent employment law knowledge. What you'll get in return Flexible remote working options are available. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Aug 01, 2025
Full time
Hr advisor, HR Officer, Human Resources, ER, Employee Relations, Your new company There is a requirement for an HR Advisor for some extra support initially on a FTC basis until the end of September 2025, but this could be extended. Part of the core HR Team the Human Resources Advisor is a generalist Hr role that works fully remotely in a collaborative and supportive team. Your new role This role will provide high quality HR advice to a range of employees, workers, managers, and directors.Ensure advice is value led, works to best practice and legislation, and covers a range of people related issues, queries, employment relations case work and organisational change, including TUPE.Support the prompt and effective resolution of issues at the appropriate level and support formal investigations and hearings to ensure those involved are treated with dignity, respect and compassion.The post holder will ensure the processes are completed to a high standard and within policy and service level agreement timeframes.Lead on staff transfers as part of any award of new contracts under the TUPE Regulations, ensuring all necessary legal documentation and policy are followed, staff are effectively engaged and consulted with and ensure a smooth and effective implementation is achieved.Attend and proactively contribute to operational teams, worker forums and other meetings as agreed and directed by the HR Managers or Senior People Partner. Proactively work with Directors, Managers and the HR Management Team to identify improvements in practice and to implement project work, HR and organisational development initiatives. Responsible for the ongoing evaluation and learning from employment relations issues, organisational change, development and HR initiatives.What you'll need to succeed We are looking for candidates that are either immediately available or maximum 1 week notice.Have strong high volume ER case management.Proven HR generalist experiencePreviously worked in a fast paced environment and working within ambiguity at timesCIPD qual or equivalentExcellent employment law knowledge. What you'll get in return Flexible remote working options are available. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Lettings Officer Northampton ASAP Start 6 month FTC Housing Register Officer Role: Housing Register OfficerLocation: Northampton (NN5) Working Pattern: Office-based, Monday-Friday Pay Rate: £16.50 per hourRequirements: Must have a full driving licence and use a car for employmentPurpose of the Role: To provide a customer-focused, well-informed Housing Register service to the public via a Choice-Based Lettings Scheme. Key Responsibilities: Property Advertising: You'll be responsible for advertising all available affordable housing properties by Northampton Borough Council, Housing Associations, and Private Homeowners in Northampton. Applicant Shortlisting: You will shortlist applicants for all lettings covering Council, Housing Association, and Private Homeowner properties. On average, this involves around 1,300 lettings each year. Scheme Administration: You'll administer the Council's Choice Based Lettings Scheme in line with current legislation, procedures, and best practice. This involves updating customer applications on the IBS IT system, offering accommodation, producing performance reports, and ensuring properties are correctly advertised. Nomination Management: You will shortlist applicants for nomination to properties held by Registered Social Homeowners, ensuring nomination rights are maximised. You'll also nominate households to other providers, such as hostels, to meet their housing needs. Scheme Development: You'll contribute to the development and marketing of the Council's Choice Based Lettings scheme. Void Management: You'll play a key role in controlling the Council's performance on void management, aiming to maintain top-quartile performance in this area. Performance Reporting: You will produce key performance management information regularly to demonstrate the service's effectiveness and operational efficiency to all partners. Invoice Generation: You'll be responsible for raising invoices for Registered Social Homeowner (RSL) partners for the adverts. Main Areas of Work: Property Marketing Execution: Ensure all available vacant properties for the scheme are marketed to clients in the prescribed format, at the right time, and via designated media (e.g., website/local press). Direct Lets Administration: Administer any approved direct lets that fall outside the Choice-Based system, following policy guidelines. Allocations & Nominations Process: Shortlist applicants and ensure allocations/nominations are made to housing providers for vacancies in line with policies, practices, and targets. You'll also update and maintain records on allocations/nominations and associated applications. Void Period Minimisation: Ensure properties are correctly advertised, and the void period is always kept to a minimum. Internal Collaboration: Liaise regularly with Northampton Borough Council's Maintenance/Voids and Housing Management Teams to ensure properties are advertised and let according to Council policies and procedures. Data Analysis & Monitoring: Obtain and analyse lettings returns from Housing Associations and CORE data, comparing them with Council records to ensure appropriate nomination rights are received. You'll highlight any concerns to the Rehousing Team Leader and attend operations and monitoring meetings with Housing Associations as requested. Meeting Attendance: Attend required meetings, including regular sessions with other sections, to check on household movements, offer refusals, and changes in homeless duty. This ensures that information on applicants across all housing needs databases is current, allowing for record updates and necessary follow-up actions. Statistical Data & Monitoring: Collate and provide statistical data as requested for the service area. You'll also monitor service plans and equality plans as directed. Equality Impact Assessments: Conduct regular Equality Impact Assessments to ensure customers are being rehoused in line with the Borough's housing needs and profile. Service Improvement Projects: Work on specific projects to improve service provision for those in housing need, introducing practice changes that align with meeting housing needs and delivering the Council's Allocation Policies and Homelessness and other related strategies. Correspondence & Complaints Management: Respond to correspondence, complaints, and enquiries from individuals/agencies related to the service area. You'll maintain computerised correspondence and medical assessment logs, conducting fortnightly reviews. External Forum Participation: Attend Forums and Panels with outside agencies as requested, including Social Services, Mental Health Resettlement Panels, and private homeowners. Essential Knowledge, Skills & Experience: Casework Expertise: Proven experience of casework, including fully assessing applications under the terms of Part VI Housing Act 1996 (as amended). Housing Law Knowledge: An understanding and working knowledge of Part VI, related case law and the Code of Guidance. Homelessness Prevention Understanding: An understanding of the Homelessness Prevention agenda and how this is interpreted from strategy to service delivery. System Proficiency: Experience of operational duties within a CBL and/or IBS system. Driving Requirement: Have a full driving licence and use of a car for employment. Communication Skills: Proficient at communicating, both verbally and in writing, with a wide range of audiences, including clients, colleagues, and other voluntary and statutory employees and members. Report Writing: Ability to prepare and interpret documentation and write clear and concise reports. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Aug 01, 2025
Seasonal
Lettings Officer Northampton ASAP Start 6 month FTC Housing Register Officer Role: Housing Register OfficerLocation: Northampton (NN5) Working Pattern: Office-based, Monday-Friday Pay Rate: £16.50 per hourRequirements: Must have a full driving licence and use a car for employmentPurpose of the Role: To provide a customer-focused, well-informed Housing Register service to the public via a Choice-Based Lettings Scheme. Key Responsibilities: Property Advertising: You'll be responsible for advertising all available affordable housing properties by Northampton Borough Council, Housing Associations, and Private Homeowners in Northampton. Applicant Shortlisting: You will shortlist applicants for all lettings covering Council, Housing Association, and Private Homeowner properties. On average, this involves around 1,300 lettings each year. Scheme Administration: You'll administer the Council's Choice Based Lettings Scheme in line with current legislation, procedures, and best practice. This involves updating customer applications on the IBS IT system, offering accommodation, producing performance reports, and ensuring properties are correctly advertised. Nomination Management: You will shortlist applicants for nomination to properties held by Registered Social Homeowners, ensuring nomination rights are maximised. You'll also nominate households to other providers, such as hostels, to meet their housing needs. Scheme Development: You'll contribute to the development and marketing of the Council's Choice Based Lettings scheme. Void Management: You'll play a key role in controlling the Council's performance on void management, aiming to maintain top-quartile performance in this area. Performance Reporting: You will produce key performance management information regularly to demonstrate the service's effectiveness and operational efficiency to all partners. Invoice Generation: You'll be responsible for raising invoices for Registered Social Homeowner (RSL) partners for the adverts. Main Areas of Work: Property Marketing Execution: Ensure all available vacant properties for the scheme are marketed to clients in the prescribed format, at the right time, and via designated media (e.g., website/local press). Direct Lets Administration: Administer any approved direct lets that fall outside the Choice-Based system, following policy guidelines. Allocations & Nominations Process: Shortlist applicants and ensure allocations/nominations are made to housing providers for vacancies in line with policies, practices, and targets. You'll also update and maintain records on allocations/nominations and associated applications. Void Period Minimisation: Ensure properties are correctly advertised, and the void period is always kept to a minimum. Internal Collaboration: Liaise regularly with Northampton Borough Council's Maintenance/Voids and Housing Management Teams to ensure properties are advertised and let according to Council policies and procedures. Data Analysis & Monitoring: Obtain and analyse lettings returns from Housing Associations and CORE data, comparing them with Council records to ensure appropriate nomination rights are received. You'll highlight any concerns to the Rehousing Team Leader and attend operations and monitoring meetings with Housing Associations as requested. Meeting Attendance: Attend required meetings, including regular sessions with other sections, to check on household movements, offer refusals, and changes in homeless duty. This ensures that information on applicants across all housing needs databases is current, allowing for record updates and necessary follow-up actions. Statistical Data & Monitoring: Collate and provide statistical data as requested for the service area. You'll also monitor service plans and equality plans as directed. Equality Impact Assessments: Conduct regular Equality Impact Assessments to ensure customers are being rehoused in line with the Borough's housing needs and profile. Service Improvement Projects: Work on specific projects to improve service provision for those in housing need, introducing practice changes that align with meeting housing needs and delivering the Council's Allocation Policies and Homelessness and other related strategies. Correspondence & Complaints Management: Respond to correspondence, complaints, and enquiries from individuals/agencies related to the service area. You'll maintain computerised correspondence and medical assessment logs, conducting fortnightly reviews. External Forum Participation: Attend Forums and Panels with outside agencies as requested, including Social Services, Mental Health Resettlement Panels, and private homeowners. Essential Knowledge, Skills & Experience: Casework Expertise: Proven experience of casework, including fully assessing applications under the terms of Part VI Housing Act 1996 (as amended). Housing Law Knowledge: An understanding and working knowledge of Part VI, related case law and the Code of Guidance. Homelessness Prevention Understanding: An understanding of the Homelessness Prevention agenda and how this is interpreted from strategy to service delivery. System Proficiency: Experience of operational duties within a CBL and/or IBS system. Driving Requirement: Have a full driving licence and use of a car for employment. Communication Skills: Proficient at communicating, both verbally and in writing, with a wide range of audiences, including clients, colleagues, and other voluntary and statutory employees and members. Report Writing: Ability to prepare and interpret documentation and write clear and concise reports. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Project Officer - Digital Communications Cumbernauld, Glasgow £25,750 - £27,295 Full time (35 hours) Fixed term contract until 28th June 2030 Closing date: 5pm, Friday 22nd August 2025 Interview Date: Wednesday 11th September 2025 Our client is looking for a passionate and driven person to deliver a range of digital communications and GIS mapping outputs that will support the delivery of Nurturing Natural Connections Project. Building on the success of previous projects, this project continues to realise the Cumbernauld Living Landscape long-term vision to improve Cumbernauld s green spaces for both people and wildlife, helping everyone in the community connect with the nature on their doorstep. The candidate: The successful candidate will have a relevant degree or equivalent experience with at least 2 years experience in a communications/GIS related role. They will be skilled in creating high quality digital communicational outputs and have knowledge of monitoring these outputs for the purposes of report writing. This candidate will also support the Project Manager throughout the project and assist with the final report for the funder at the end of the project. Main Objectives The main objectives of the role are: Nurturing Nature To support the Natural Heritage Officer in digitising work areas and volunteer recruitment. Natural Benefits To oversee delivery of project communications, including events and activities from across the workstreams, providing content creation, maintenance, support and enhancement for the digital assets, including website(s), social media channels and blogs. Nature Counts To create targeted Community Science surveys on the project s Nature Counts Platform pages. To download, summarise and share ecological date collected as part of the project, as appropriate, and feedback to relevant volunteers. Nature Network To create an interactive digital platform which enables and empowers individuals, volunteer groups, organisations and land managers to take action for nature. Includes iterative design approach with community testing. To launch the Nature Network, Engagement and communications built into Project plans. Liaise with land managers and provide GIS support for the Nature Network workstream cataloguing landownership parcels around targeted greenspace sites in Cumbernauld. Collate and share collections of community historic images and map archives to illustrate change in Cumbernauld s greenspaces over time as Natures Archive . Assist with the creation of two virtual (VR), and one augmented reality (AR), videos to inspire public connection with their natural environment. Including VR tree trail, 360-degree interactive nature trails and AR video to show impact of habitat interventions across multiple phases of Cumbernauld Living Landscape Wider project work To raise awareness of the projects progress and inspire the local community and stakeholders to take action for nature. Work with other teams within the trust, including fundraising department to develop appropriate digital campaigns Support project team with in-person and online events and other communications opportunities Support the team s wider communications plan Contribute to project reporting, including Monitoring & Evaluation findings across the life of the project, including summarising data, creating infographics and reflecting on highlights and challenges. The successful candidate will ideally have: Excellent written and spoken communications skills with people from varied technical and non-technical backgrounds. Ability to deal effectively with potentially controversial or sensitive issues. Sound judgement over data and information sharing topics. Good understanding of wildlife conservation in an urban setting. Be highly organised and methodical with excellent time management skills. The ability to think creatively and be adaptable. What they offer: Salary sacrifice schemes including Cycle to Work & Pension schemes. They have always been hugely flexible in their approach to how you wish to work and continue to offer a flexible approach. One Wellness Hour per week Enhanced Pension rate upon completion of probation Sick Pay Allowance Enhanced Maternity/ Paternity Leave Training and Development Our client is a proud equal opportunities employer and welcomes applications from all candidates irrespective of their background. They are committed to helping to make the world of nature conservation as inclusive as possible, as they believe there should be no barriers to being involved, and that champions and role models from every part of society will be vital in helping to reverse the loss of biodiversity.
Aug 01, 2025
Full time
Project Officer - Digital Communications Cumbernauld, Glasgow £25,750 - £27,295 Full time (35 hours) Fixed term contract until 28th June 2030 Closing date: 5pm, Friday 22nd August 2025 Interview Date: Wednesday 11th September 2025 Our client is looking for a passionate and driven person to deliver a range of digital communications and GIS mapping outputs that will support the delivery of Nurturing Natural Connections Project. Building on the success of previous projects, this project continues to realise the Cumbernauld Living Landscape long-term vision to improve Cumbernauld s green spaces for both people and wildlife, helping everyone in the community connect with the nature on their doorstep. The candidate: The successful candidate will have a relevant degree or equivalent experience with at least 2 years experience in a communications/GIS related role. They will be skilled in creating high quality digital communicational outputs and have knowledge of monitoring these outputs for the purposes of report writing. This candidate will also support the Project Manager throughout the project and assist with the final report for the funder at the end of the project. Main Objectives The main objectives of the role are: Nurturing Nature To support the Natural Heritage Officer in digitising work areas and volunteer recruitment. Natural Benefits To oversee delivery of project communications, including events and activities from across the workstreams, providing content creation, maintenance, support and enhancement for the digital assets, including website(s), social media channels and blogs. Nature Counts To create targeted Community Science surveys on the project s Nature Counts Platform pages. To download, summarise and share ecological date collected as part of the project, as appropriate, and feedback to relevant volunteers. Nature Network To create an interactive digital platform which enables and empowers individuals, volunteer groups, organisations and land managers to take action for nature. Includes iterative design approach with community testing. To launch the Nature Network, Engagement and communications built into Project plans. Liaise with land managers and provide GIS support for the Nature Network workstream cataloguing landownership parcels around targeted greenspace sites in Cumbernauld. Collate and share collections of community historic images and map archives to illustrate change in Cumbernauld s greenspaces over time as Natures Archive . Assist with the creation of two virtual (VR), and one augmented reality (AR), videos to inspire public connection with their natural environment. Including VR tree trail, 360-degree interactive nature trails and AR video to show impact of habitat interventions across multiple phases of Cumbernauld Living Landscape Wider project work To raise awareness of the projects progress and inspire the local community and stakeholders to take action for nature. Work with other teams within the trust, including fundraising department to develop appropriate digital campaigns Support project team with in-person and online events and other communications opportunities Support the team s wider communications plan Contribute to project reporting, including Monitoring & Evaluation findings across the life of the project, including summarising data, creating infographics and reflecting on highlights and challenges. The successful candidate will ideally have: Excellent written and spoken communications skills with people from varied technical and non-technical backgrounds. Ability to deal effectively with potentially controversial or sensitive issues. Sound judgement over data and information sharing topics. Good understanding of wildlife conservation in an urban setting. Be highly organised and methodical with excellent time management skills. The ability to think creatively and be adaptable. What they offer: Salary sacrifice schemes including Cycle to Work & Pension schemes. They have always been hugely flexible in their approach to how you wish to work and continue to offer a flexible approach. One Wellness Hour per week Enhanced Pension rate upon completion of probation Sick Pay Allowance Enhanced Maternity/ Paternity Leave Training and Development Our client is a proud equal opportunities employer and welcomes applications from all candidates irrespective of their background. They are committed to helping to make the world of nature conservation as inclusive as possible, as they believe there should be no barriers to being involved, and that champions and role models from every part of society will be vital in helping to reverse the loss of biodiversity.
