Our client is looking for a German Speaking Customer Support Advisor with a track record of delivering high-quality Customer Service, ideally online and over the phone, and who are comfortable in a fast-paced environment. You will help resolve enquiries for both potential and existing customers across a range of channels, including Phone, Text Support, social media, and Email. This role will work with the German market, so a German speaker is required. The role would start in February and is a 6month contract initially. Main Duties Reply to customer enquiries via a digital ticketing system through a range of channels Provide high-quality answers to queries to ensure they are resolved quickly and efficiently Always follow standard processes to ensure a smooth experience with returns, exchanges, etc. Work collaboratively with teams across the business to uphold and improve customer service ratings Skills and Knowledge Fluent German - written and spoken. You will have a great eye for detail and thrive on helping customers get the answers they need, following processes, and ensuring efficiency. Positive approach and creative thinker. Enthusiastic and self-motivated. Extensive customer service experience. Salary, Hours and Benefits £13 per hour 37.5-hour week 6-month contract Monday to Friday 9.00am - 5.00pm, 1 in 4 weekends from home (with Mon and Tues off) Office based, amazing working environment Breakfast supplied daily Free parking Free refreshments and snacks Casual dress code
May 05, 2026
Contractor
Our client is looking for a German Speaking Customer Support Advisor with a track record of delivering high-quality Customer Service, ideally online and over the phone, and who are comfortable in a fast-paced environment. You will help resolve enquiries for both potential and existing customers across a range of channels, including Phone, Text Support, social media, and Email. This role will work with the German market, so a German speaker is required. The role would start in February and is a 6month contract initially. Main Duties Reply to customer enquiries via a digital ticketing system through a range of channels Provide high-quality answers to queries to ensure they are resolved quickly and efficiently Always follow standard processes to ensure a smooth experience with returns, exchanges, etc. Work collaboratively with teams across the business to uphold and improve customer service ratings Skills and Knowledge Fluent German - written and spoken. You will have a great eye for detail and thrive on helping customers get the answers they need, following processes, and ensuring efficiency. Positive approach and creative thinker. Enthusiastic and self-motivated. Extensive customer service experience. Salary, Hours and Benefits £13 per hour 37.5-hour week 6-month contract Monday to Friday 9.00am - 5.00pm, 1 in 4 weekends from home (with Mon and Tues off) Office based, amazing working environment Breakfast supplied daily Free parking Free refreshments and snacks Casual dress code
FRENCH SELECTION (FS) Spanish speaking Customer Service Advisor Location: Omagh, Northern Ireland Office Based Role Salary: circa 30,000 per annum depending on experience Ref: 8228CS To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 8228CS The company: A well-established company who pride themselves in being the market leader in their industry with global operations Main duties: To provide excellent customer service and administrative support The role: - Deliver efficient and professional customer service to new and existing customers - Act as a first point of call to resolve any issues or customer enquiries - Assist with administration and event support when needed - Analyse and monitor customer trends and suggest improvements to management as necessary - Provide troubleshooting advice for the website and ordering process - Supervision of evening internship staff, setting their workload and monitoring previous evening's work - Occasional evening work to support evening internship staff The candidate: - Fluent in Spanish (spoken and written) - Essential - Previous experience in customer service and administration - Excellent communication and interpersonal skills - Dynamic, confident and motivated candidate - IT literate The salary: circa 30,000 per annum depending on experience French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
May 05, 2026
Full time
FRENCH SELECTION (FS) Spanish speaking Customer Service Advisor Location: Omagh, Northern Ireland Office Based Role Salary: circa 30,000 per annum depending on experience Ref: 8228CS To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 8228CS The company: A well-established company who pride themselves in being the market leader in their industry with global operations Main duties: To provide excellent customer service and administrative support The role: - Deliver efficient and professional customer service to new and existing customers - Act as a first point of call to resolve any issues or customer enquiries - Assist with administration and event support when needed - Analyse and monitor customer trends and suggest improvements to management as necessary - Provide troubleshooting advice for the website and ordering process - Supervision of evening internship staff, setting their workload and monitoring previous evening's work - Occasional evening work to support evening internship staff The candidate: - Fluent in Spanish (spoken and written) - Essential - Previous experience in customer service and administration - Excellent communication and interpersonal skills - Dynamic, confident and motivated candidate - IT literate The salary: circa 30,000 per annum depending on experience French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
