Description: Olympia Events is more than an exhibition venue, conference centre and live-event space - it's an inspiration. Against a backdrop of grand Victorian architecture, the seven connected spaces inspire engagement and enjoyment. Olympia Events is recognised in the industry for exceptional levels of customer service and support, and our numerous awards are testament to our clients' satisfaction. Beyond the walls of our venue, Olympia is on the ground, working to invest in people, strengthen our communities, and protect the environment. Olympia Events is undergoing a period of change. In 2017, the venue was bought by a consortium led by Yoo Capital and Deutsche Finance international. Work is currently underway to transform the wider estate into a cultural hub of which Olympia Events will be the central part. Once complete, the estate will include a new theatre, music venue, two hotels, over 30 eateries, world-class office space and over two acres of public realm. More information can be found at Job Purpose: As Event Sales Manager (Food & Beverage) act as the main point of contact all matters relating to event hospitality, retail offerings, and exhibitor stand catering, blending sales generation with relationship management to drive revenue. Key responsibilities: Manage a portfolio of event organisers, fostering long-term partnerships while identifying upselling opportunities, and solving food & beverage issues to ensure retention and growth. Ensure that event organisers comply with the terms of their contract and that venue licensing conditions are met. Create bespoke, high-end food and beverage proposals that reflect current market trends, seasonality, and profitability. Proactively sell "stand catering" packages to individual exhibiting companies. Partner with event organisers to design the retail "food court" strategy, ensuring the food & beverage offering aligns with the event's demographic. Work with the floor-planning team to position food & beverage outlets in "high-footfall" zones to maximise impulse purchases and reduce queuing. Host product tastings and perform product demonstrations to encourage upselling and cross-selling Actively support Olympia's sustainability programme, 'The Grand Plan'. Be the bridge between the venue sales teams and operational teams ensuring a smooth handover from and to each team. Gather information and communicate it to other departments within the organisation through briefing meetings, de-briefing meetings, general correspondence and the event requirements document. Create detailed function sheets within the event management system to ensure high standards of food service and operational excellence for all visitors, exhibitors and event organisers. Forecast sales revenue, issue invoices and secure payment for all bookings. Support other team members on events as required. Person specification Skills, experience and behaviours Event management experience, or a degree (or equivalent) in Event Management Exhibition industry knowledge and experience desirable Understanding of and empathy with the needs of event organisers Administrative accuracy and attention to detail Computer literacy Communication skills Organised with good time management Presentation skills Ability to work under pressure Sustainability Responsibilities: Continuously improve your knowledge of Olympia Events' sustainability programme - the 'Grand Plan'. Complete all training provided and promote sustainability practices to meet our Grand Plan objectives Follow and promote all sustainable workplace policies and procedures and seek ways to make your department more sustainable by taking an active role to initiate change Olympia Events is fully committed to ensuring the safety and wellbeing of all children, young people and adults at risk (vulnerable groups) that attend our premises. As a consequence, Olympia Events may require any successful applicant to complete a DBS Check prior to working in our business. Olympia Events is committed to Equality, Diversity and Inclusion and expects all its people to have a positive commitment to EDI by treating others fairly and not committing any form of discrimination, victimisation or harassment and to promote positive working relationships amongst employees and stakeholders. This Job Description is not intended to be exhaustive; the duties and responsibilities may therefore vary over according to the changing needs of the business.
Apr 30, 2026
Full time
Description: Olympia Events is more than an exhibition venue, conference centre and live-event space - it's an inspiration. Against a backdrop of grand Victorian architecture, the seven connected spaces inspire engagement and enjoyment. Olympia Events is recognised in the industry for exceptional levels of customer service and support, and our numerous awards are testament to our clients' satisfaction. Beyond the walls of our venue, Olympia is on the ground, working to invest in people, strengthen our communities, and protect the environment. Olympia Events is undergoing a period of change. In 2017, the venue was bought by a consortium led by Yoo Capital and Deutsche Finance international. Work is currently underway to transform the wider estate into a cultural hub of which Olympia Events will be the central part. Once complete, the estate will include a new theatre, music venue, two hotels, over 30 eateries, world-class office space and over two acres of public realm. More information can be found at Job Purpose: As Event Sales Manager (Food & Beverage) act as the main point of contact all matters relating to event hospitality, retail offerings, and exhibitor stand catering, blending sales generation with relationship management to drive revenue. Key responsibilities: Manage a portfolio of event organisers, fostering long-term partnerships while identifying upselling opportunities, and solving food & beverage issues to ensure retention and growth. Ensure that event organisers comply with the terms of their contract and that venue licensing conditions are met. Create bespoke, high-end food and beverage proposals that reflect current market trends, seasonality, and profitability. Proactively sell "stand catering" packages to individual exhibiting companies. Partner with event organisers to design the retail "food court" strategy, ensuring the food & beverage offering aligns with the event's demographic. Work with the floor-planning team to position food & beverage outlets in "high-footfall" zones to maximise impulse purchases and reduce queuing. Host product tastings and perform product demonstrations to encourage upselling and cross-selling Actively support Olympia's sustainability programme, 'The Grand Plan'. Be the bridge between the venue sales teams and operational teams ensuring a smooth handover from and to each team. Gather information and communicate it to other departments within the organisation through briefing meetings, de-briefing meetings, general correspondence and the event requirements document. Create detailed function sheets within the event management system to ensure high standards of food service and operational excellence for all visitors, exhibitors and event organisers. Forecast sales revenue, issue invoices and secure payment for all bookings. Support other team members on events as required. Person specification Skills, experience and behaviours Event management experience, or a degree (or equivalent) in Event Management Exhibition industry knowledge and experience desirable Understanding of and empathy with the needs of event organisers Administrative accuracy and attention to detail Computer literacy Communication skills Organised with good time management Presentation skills Ability to work under pressure Sustainability Responsibilities: Continuously improve your knowledge of Olympia Events' sustainability programme - the 'Grand Plan'. Complete all training provided and promote sustainability practices to meet our Grand Plan objectives Follow and promote all sustainable workplace policies and procedures and seek ways to make your department more sustainable by taking an active role to initiate change Olympia Events is fully committed to ensuring the safety and wellbeing of all children, young people and adults at risk (vulnerable groups) that attend our premises. As a consequence, Olympia Events may require any successful applicant to complete a DBS Check prior to working in our business. Olympia Events is committed to Equality, Diversity and Inclusion and expects all its people to have a positive commitment to EDI by treating others fairly and not committing any form of discrimination, victimisation or harassment and to promote positive working relationships amongst employees and stakeholders. This Job Description is not intended to be exhaustive; the duties and responsibilities may therefore vary over according to the changing needs of the business.
Imperial Recruitment Group
Sunderland, Tyne And Wear
Imperial Recruitment Group are delighted to announce that we are working a long established organisation to recruit for a Sales & Proposals Director in Sunderland on a permanent basis. LOCATION: Remote Sunderland SALARY: Competitive (Depending on Experience) HOURS: General office hours (Mon -Fri) JOB OVERVIEW: The Sales & Proposals Director provides leadership and is responsible for the sales pipeline and business development activities, along with proposal management of the bid team to ensure that the generation and active progression of opportunities is significant enough to support and achieve the booking and sales targets. The role is responsible for developing and implementing tools and processes that aid the progress of business development into new business sectors, manage sales pipeline producing accurate forecasting tools and reports for business planning, highlight and manage risk at the front end of all opportunities, generate accurate costing material that is in conjunction with other departments ensuring high throughput of enquiries and effective and efficient handover. The Sales and Proposals Director must effectively communicate the vision of the business, driving accountability, ownership, and measured performance. Translating the overarching business deliverables into clearly defined KPIs. You ll be supported with personalised on the job training, coaching, mentoring and twice-yearly development and performance reviews to help maintain & develop your contributions and competence. KEY RESPONSIBILITIES: Present and chair meetings with senior representatives from all customers to ensure that our offer is well received and understood, giving the company the best chances of success. Accountable for all sales negotiations and discussions with customers, ensuring that risk, commercial and contractual obligations are accounted for and that safeguard the business. Accountable for reporting weekly & monthly sales pipeline, forecasting and hot opportunities to the Managing Director, including agreed metrics, Go/Get probability, close dates, project timings, resource allocation, Cost, Cashflow, Scope, Risk. Provide sales direction for the business through detailed business development and analysis of markets to ensure sustainability. Drive best practice techniques within the sales and proposals teams. Accountable for all sales activities to ensure that the business has a healthy pipeline of opportunities supporting the financial targets set. Accountable for successfully achieving the sales and booking targets set by group. Accountable for the management, governance and reporting of monthly sales and proposals performance to the Managing Director, including agreed metrics, OTD of bids, forecast reports, pipeline status. Ensures 100% compliance and governance with business policy and procedures. Contributing to the implementation and then ongoing compliance with quality systems to ISO standards 9001, 14001 and 45001, or equivalent, including planning, preparation, and participation of external audits. Drive continuous improvement strategies with the Senior sales and proposals personnel along with other key stakeholders: process improvement, costing sheet progression, cost reductions, sales material, standardisation of conveyors. Provide effective support for the Sales and proposals team, ensuring technical and commercial support is available as required to ensure all proposals are sufficiently reviewed, approved and achievable, in line with the proposals process. Work with fellow Directors driving collaborative strategies for the group relating to standardisation of policy, process and systems and shared resources. Drive strategy for best practice across all areas of the business, providing leadership, mentoring and guidance to the management team. Develop the Sales and Proposals teams to be more commercially aware of opportunities for competitive advantages, strategic positioning, high risk potentials so that mitigation or reduction measures can be implemented. Minimum Requirements: Demonstrable experience within Material Handling, Construction or / and Structural Steel industries Degree qualified in a technical or business management discipline Experience in a technical sales management role Experience in either a technical sales or proposal management position Experience of owning sales targets, forecasting and pipeline management Critical and analytical thinker, sound decision maker, assertive Able to mentor/lead management teams effectively Experience and understanding of heavy engineering and/or material handling products/processes Strong people management skills Excellent written and verbal communication skills, and with attention to detail Highly organised and able to prioritise workload in a multidisciplinary environment Ability to project strategy clearly, setting goals and objectives for Managers/Senior Managers Experience of presenting up to board level / senior level clients Exceptional leadership, visible, approachable, and with consistency across all business areas Adhere to the business s core values through working relationships, attitude, and behaviour Ability to travel to clients sites when necessary For more information on this opportunity please feel free to contact the retained recruitment partner Adam Pearson at Imperial Recruitment Group. Imperial Recruitment Group is committed to being an equal opportunities employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds, experiences, and abilities, ensuring fair treatment throughout the recruitment process.
Apr 30, 2026
Full time
Imperial Recruitment Group are delighted to announce that we are working a long established organisation to recruit for a Sales & Proposals Director in Sunderland on a permanent basis. LOCATION: Remote Sunderland SALARY: Competitive (Depending on Experience) HOURS: General office hours (Mon -Fri) JOB OVERVIEW: The Sales & Proposals Director provides leadership and is responsible for the sales pipeline and business development activities, along with proposal management of the bid team to ensure that the generation and active progression of opportunities is significant enough to support and achieve the booking and sales targets. The role is responsible for developing and implementing tools and processes that aid the progress of business development into new business sectors, manage sales pipeline producing accurate forecasting tools and reports for business planning, highlight and manage risk at the front end of all opportunities, generate accurate costing material that is in conjunction with other departments ensuring high throughput of enquiries and effective and efficient handover. The Sales and Proposals Director must effectively communicate the vision of the business, driving accountability, ownership, and measured performance. Translating the overarching business deliverables into clearly defined KPIs. You ll be supported with personalised on the job training, coaching, mentoring and twice-yearly development and performance reviews to help maintain & develop your contributions and competence. KEY RESPONSIBILITIES: Present and chair meetings with senior representatives from all customers to ensure that our offer is well received and understood, giving the company the best chances of success. Accountable for all sales negotiations and discussions with customers, ensuring that risk, commercial and contractual obligations are accounted for and that safeguard the business. Accountable for reporting weekly & monthly sales pipeline, forecasting and hot opportunities to the Managing Director, including agreed metrics, Go/Get probability, close dates, project timings, resource allocation, Cost, Cashflow, Scope, Risk. Provide sales direction for the business through detailed business development and analysis of markets to ensure sustainability. Drive best practice techniques within the sales and proposals teams. Accountable for all sales activities to ensure that the business has a healthy pipeline of opportunities supporting the financial targets set. Accountable for successfully achieving the sales and booking targets set by group. Accountable for the management, governance and reporting of monthly sales and proposals performance to the Managing Director, including agreed metrics, OTD of bids, forecast reports, pipeline status. Ensures 100% compliance and governance with business policy and procedures. Contributing to the implementation and then ongoing compliance with quality systems to ISO standards 9001, 14001 and 45001, or equivalent, including planning, preparation, and participation of external audits. Drive continuous improvement strategies with the Senior sales and proposals personnel along with other key stakeholders: process improvement, costing sheet progression, cost reductions, sales material, standardisation of conveyors. Provide effective support for the Sales and proposals team, ensuring technical and commercial support is available as required to ensure all proposals are sufficiently reviewed, approved and achievable, in line with the proposals process. Work with fellow Directors driving collaborative strategies for the group relating to standardisation of policy, process and systems and shared resources. Drive strategy for best practice across all areas of the business, providing leadership, mentoring and guidance to the management team. Develop the Sales and Proposals teams to be more commercially aware of opportunities for competitive advantages, strategic positioning, high risk potentials so that mitigation or reduction measures can be implemented. Minimum Requirements: Demonstrable experience within Material Handling, Construction or / and Structural Steel industries Degree qualified in a technical or business management discipline Experience in a technical sales management role Experience in either a technical sales or proposal management position Experience of owning sales targets, forecasting and pipeline management Critical and analytical thinker, sound decision maker, assertive Able to mentor/lead management teams effectively Experience and understanding of heavy engineering and/or material handling products/processes Strong people management skills Excellent written and verbal communication skills, and with attention to detail Highly organised and able to prioritise workload in a multidisciplinary environment Ability to project strategy clearly, setting goals and objectives for Managers/Senior Managers Experience of presenting up to board level / senior level clients Exceptional leadership, visible, approachable, and with consistency across all business areas Adhere to the business s core values through working relationships, attitude, and behaviour Ability to travel to clients sites when necessary For more information on this opportunity please feel free to contact the retained recruitment partner Adam Pearson at Imperial Recruitment Group. Imperial Recruitment Group is committed to being an equal opportunities employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds, experiences, and abilities, ensuring fair treatment throughout the recruitment process.
Job Title: Technical Administrator Location: Ilkeston, Derbyshire Duration: Permanent or TTP Salary: £28,000 per annum Days of Work: Monday to FridayWe are currently recruiting for a Technical Administrator to support our commercial, operational and administrative activities based in Ilkeston, Derbyshire. Key Duties & Responsibilities: Build and maintain an accurate, up-to-date customer contact database. Develop and maintain a live tracker for customer enquiries. Develop and maintain a live quotation tracker, including timely follow-ups. Coordinate and manage PQQ submissions. Support the sourcing of supplier pricing for tender submissions. Organise and maintain team folders, ensuring all component and product drawings are current and revisions are properly controlled. Prepare, format and present reports, presentations and other documentation as required. Act as the first point of contact for general office enquiries via phone and email. Assist with the coordination of import and export processes for components and sleepers, under the guidance of the Sales & Delivery Manager. Support the Marketing Manager with the delivery of marketing campaigns. Create and maintain a commercial product crib sheet, updated to reflect recent acquisitions. Support the wider commercial team, including the preparation and submission of client and subcontractor/supplier applications and invoices for payment. Qualifications & Skills: Strong organisational and time-management skills, with the ability to prioritise multiple tasks. High attention to detail and accuracy in document preparation and data management. Excellent written and verbal communication skills. Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint). Professional, proactive and approachable manner. Problem-solving mindset with a willingness to take initiative. Experience in handling sensitive or confidential information appropriately. Knowledge of the rail or construction sector (desirable, but not essential). Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
Apr 29, 2026
Full time
Job Title: Technical Administrator Location: Ilkeston, Derbyshire Duration: Permanent or TTP Salary: £28,000 per annum Days of Work: Monday to FridayWe are currently recruiting for a Technical Administrator to support our commercial, operational and administrative activities based in Ilkeston, Derbyshire. Key Duties & Responsibilities: Build and maintain an accurate, up-to-date customer contact database. Develop and maintain a live tracker for customer enquiries. Develop and maintain a live quotation tracker, including timely follow-ups. Coordinate and manage PQQ submissions. Support the sourcing of supplier pricing for tender submissions. Organise and maintain team folders, ensuring all component and product drawings are current and revisions are properly controlled. Prepare, format and present reports, presentations and other documentation as required. Act as the first point of contact for general office enquiries via phone and email. Assist with the coordination of import and export processes for components and sleepers, under the guidance of the Sales & Delivery Manager. Support the Marketing Manager with the delivery of marketing campaigns. Create and maintain a commercial product crib sheet, updated to reflect recent acquisitions. Support the wider commercial team, including the preparation and submission of client and subcontractor/supplier applications and invoices for payment. Qualifications & Skills: Strong organisational and time-management skills, with the ability to prioritise multiple tasks. High attention to detail and accuracy in document preparation and data management. Excellent written and verbal communication skills. Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint). Professional, proactive and approachable manner. Problem-solving mindset with a willingness to take initiative. Experience in handling sensitive or confidential information appropriately. Knowledge of the rail or construction sector (desirable, but not essential). Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
About The Role What you'll be doing: You'll be responsible for the day to day management of the store. You'll be leading from the front, managing a small team of between 4 - 6 members of staff You will be working up to 45 hours per week - all extra time worked is paid or can be taken as time off in lieu You'll be committed to motivating your team to deliver a great customer experience as well as achieving challenging sales targets You'll be committed to offering honest advice and building a rapport with customers, exceeding their expectations and reassuring them when they're bewildered by choice What you'll need - skills and experience: Proven experience of leading a small team Managerial experience within a retail or field sales position, ideally in a hard goods environment Proven experience in achieving sales targets and KPIs Proven experience in motivating your team You'll have practical experience / knowledge of some or all of our product range You'll be a confident, enthusiastic and driven team player You'll be committed to learning and developing yourself and your team Your personal skills will include accuracy and numeracy as well as basic computer literacy You'll possess the desire to succeed both individually and as leader of the team Benefits What you'll get in return for your commitment: Staff Discounts Guaranteed monthly commission payment amount for your first 6 months Healthcare Cash plans A company pension scheme Life Cover Access to the Retail Trust, our well-being platform - offering a 24-hour helpline for a variety of support services Discounts on 100s of high street & online brands including restaurants, holidays, and shopping Role specific training and development Proactive promotion of internal candidates Paid Breaks Free Tea & Coffee About The Company Where you'll be working: Machine Mart are the UK's leading specialist retailer of workshop power tools and equipment to the general public and trade customers. With stores nationwide and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth. For further information on our company and our product range, visit our website:
Apr 29, 2026
Full time
About The Role What you'll be doing: You'll be responsible for the day to day management of the store. You'll be leading from the front, managing a small team of between 4 - 6 members of staff You will be working up to 45 hours per week - all extra time worked is paid or can be taken as time off in lieu You'll be committed to motivating your team to deliver a great customer experience as well as achieving challenging sales targets You'll be committed to offering honest advice and building a rapport with customers, exceeding their expectations and reassuring them when they're bewildered by choice What you'll need - skills and experience: Proven experience of leading a small team Managerial experience within a retail or field sales position, ideally in a hard goods environment Proven experience in achieving sales targets and KPIs Proven experience in motivating your team You'll have practical experience / knowledge of some or all of our product range You'll be a confident, enthusiastic and driven team player You'll be committed to learning and developing yourself and your team Your personal skills will include accuracy and numeracy as well as basic computer literacy You'll possess the desire to succeed both individually and as leader of the team Benefits What you'll get in return for your commitment: Staff Discounts Guaranteed monthly commission payment amount for your first 6 months Healthcare Cash plans A company pension scheme Life Cover Access to the Retail Trust, our well-being platform - offering a 24-hour helpline for a variety of support services Discounts on 100s of high street & online brands including restaurants, holidays, and shopping Role specific training and development Proactive promotion of internal candidates Paid Breaks Free Tea & Coffee About The Company Where you'll be working: Machine Mart are the UK's leading specialist retailer of workshop power tools and equipment to the general public and trade customers. With stores nationwide and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth. For further information on our company and our product range, visit our website:
We are now recruiting for an Italian & English-speaking Sales Administrator to work for a global organisation, albeit working mainly remotely and the interview process being remote, you would need to get to a workspace in Farringdon, London, for the first day's induction/training and then up to 2 days a month following this. This is going to be a temporary position for the coming 3-months, to start asap and there's potential for the role to extend too. The role of this person in the orders team will be to effectively manage end user customer relationships from initial contact through to resolution stage. Responsible for handling consumer sales/products/service enquiries via phone/email, including support for online orders and managing web order returns. The role is a permanent position, paying up to £27,000 for the right person, it's a Monday to Friday position with working hours of 9am to 5pm and a 1-hour lunch break. Please note before applying that to be considered you must have some form of office-based sales admin, order processing or customer service experience; and must be able to get to the offices in Farringdon up to twice a month. Please do also make it clear on your CV and application which languages you can speak as we will only be able to consider those with Italian and English language skills. Duties Handle incoming customer enquiries via phone, email and other channels, providing excellent customer service at all times. Place outbound calls to customers to advise and/or obtain information necessary to process orders and resolve issues. Record all customer interactions ensuring that issues are resolved in a professional and timely manner. Monitor and process web order returns. Web order tracking. Liaise and build relationships with Marketing, Technical Support, Finance, Operations and Sales to ensure effective resolution on all customer enquiries Work with Sales Admin to ensure accuracy with web order processing. Interact and communicate with our supplier and vendor partners regarding customer activity/orders. Monthly report showing support statistics from Zendesk and general update on Support for EMEA region. Assist the Ecommerce Manager as required in carrying out ad-hoc tasks. Knowledge and Skills Requirements Italian and English language skills are a must-have. Previous use of a CRM or Orders system would be useful. The ability to be available and start a role immediately. Experience of a customer ticketing system would be a major advantage. Excellent communication skills (both written and verbal) including a warm telephone manner. Customer service experience is essential with a genuine interest in customer care. Excellent organizational skills with ability to multi-task and extremely detail oriented. Ability to resolve complaints and queries ensuring a high level of customer service. Able to follow direction and complete tasks independently. Proactive and highly motivated team player. Proficient in all Microsoft Office Packages. Ability to work to tight deadlines and be able to demonstrate excellent time management skills. We are looking to shortlist for this role immediately, please apply and call Bobby on for more info. Apply now or get in touch to find out more! Think Specialist Recruitment is an independent recruitment agency based in Hemel Hempstead, supporting businesses across Herts, Beds, and Bucks. We specialise in recruiting for a range of support staff roles including Administration, Customer Service, HR, Finance, Sales Support, Marketing, and IT Helpdesk.
Apr 29, 2026
Seasonal
We are now recruiting for an Italian & English-speaking Sales Administrator to work for a global organisation, albeit working mainly remotely and the interview process being remote, you would need to get to a workspace in Farringdon, London, for the first day's induction/training and then up to 2 days a month following this. This is going to be a temporary position for the coming 3-months, to start asap and there's potential for the role to extend too. The role of this person in the orders team will be to effectively manage end user customer relationships from initial contact through to resolution stage. Responsible for handling consumer sales/products/service enquiries via phone/email, including support for online orders and managing web order returns. The role is a permanent position, paying up to £27,000 for the right person, it's a Monday to Friday position with working hours of 9am to 5pm and a 1-hour lunch break. Please note before applying that to be considered you must have some form of office-based sales admin, order processing or customer service experience; and must be able to get to the offices in Farringdon up to twice a month. Please do also make it clear on your CV and application which languages you can speak as we will only be able to consider those with Italian and English language skills. Duties Handle incoming customer enquiries via phone, email and other channels, providing excellent customer service at all times. Place outbound calls to customers to advise and/or obtain information necessary to process orders and resolve issues. Record all customer interactions ensuring that issues are resolved in a professional and timely manner. Monitor and process web order returns. Web order tracking. Liaise and build relationships with Marketing, Technical Support, Finance, Operations and Sales to ensure effective resolution on all customer enquiries Work with Sales Admin to ensure accuracy with web order processing. Interact and communicate with our supplier and vendor partners regarding customer activity/orders. Monthly report showing support statistics from Zendesk and general update on Support for EMEA region. Assist the Ecommerce Manager as required in carrying out ad-hoc tasks. Knowledge and Skills Requirements Italian and English language skills are a must-have. Previous use of a CRM or Orders system would be useful. The ability to be available and start a role immediately. Experience of a customer ticketing system would be a major advantage. Excellent communication skills (both written and verbal) including a warm telephone manner. Customer service experience is essential with a genuine interest in customer care. Excellent organizational skills with ability to multi-task and extremely detail oriented. Ability to resolve complaints and queries ensuring a high level of customer service. Able to follow direction and complete tasks independently. Proactive and highly motivated team player. Proficient in all Microsoft Office Packages. Ability to work to tight deadlines and be able to demonstrate excellent time management skills. We are looking to shortlist for this role immediately, please apply and call Bobby on for more info. Apply now or get in touch to find out more! Think Specialist Recruitment is an independent recruitment agency based in Hemel Hempstead, supporting businesses across Herts, Beds, and Bucks. We specialise in recruiting for a range of support staff roles including Administration, Customer Service, HR, Finance, Sales Support, Marketing, and IT Helpdesk.
A fantastic opportunity has arisen for a talented and committed Business Development Manager to join one of our clients in their sales team focusing on the Midlands region of the UK. The ideal candidate will have a proven sales background in the fenestration industry and have a sound knowledge of the trade sector. Working hybrid between the office, home and on the road you will report directly to our Managing Director, you will be responsible for all sales activities in the assigned area PRIMARY RESPONSIBILITIES Present and sell company products and services to current and potential clients Identify specific targets and activities. Generate and follow up on new leads. Identify sales prospects and maintain regular contact with these and existing accounts. Establish and maintain good relationships with current and potential clients with the aim to achieve minimum goal visits quarterly. Communicate new product and service opportunities, special developments, information, or feedback gathered through field activity to the General Manager. Work closely with the sales office and estimating department to ensure timely delivery of quotes and other information and the follow up of projects through to close. Other duties as assigned. KNOWLEDGE AND SKILL REQUIREMENTS Be able to demonstrate a reasonable level of competence with IT skills to include Microsoft Office as a minimum. Full training on Titan Trade Windows software and systems will be given. Knowledge of construction industry with site work and contract negotiation skills. Ability to develop and deliver presentations. Ability to create, compose, and edit written materials. Strong interpersonal and communication skills. Basic knowledge of sales promotion techniques. Visibility requires maintaining a professional appearance and providing a positive company image to the public. Work requires willingness to work to a flexible schedule and occasional overnight travel. Adhere to all company policies, procedures and business ethics laid down by the company. PACKAGE: Competitive salary, laptop, mobile phone, fully funded company car, 20 days annual leave plus bank holidays, additional holidays awarded on loyalty, company pension scheme. Salary: OTE - 45,000 - 50,000 per annum Benefits: Company Car Or Mileage Paid Company pension Work from home Schedule: Day shift 9am-5pm The Best Connection is acting as an Employment Agency in relation to this vacancy.
Apr 29, 2026
Full time
A fantastic opportunity has arisen for a talented and committed Business Development Manager to join one of our clients in their sales team focusing on the Midlands region of the UK. The ideal candidate will have a proven sales background in the fenestration industry and have a sound knowledge of the trade sector. Working hybrid between the office, home and on the road you will report directly to our Managing Director, you will be responsible for all sales activities in the assigned area PRIMARY RESPONSIBILITIES Present and sell company products and services to current and potential clients Identify specific targets and activities. Generate and follow up on new leads. Identify sales prospects and maintain regular contact with these and existing accounts. Establish and maintain good relationships with current and potential clients with the aim to achieve minimum goal visits quarterly. Communicate new product and service opportunities, special developments, information, or feedback gathered through field activity to the General Manager. Work closely with the sales office and estimating department to ensure timely delivery of quotes and other information and the follow up of projects through to close. Other duties as assigned. KNOWLEDGE AND SKILL REQUIREMENTS Be able to demonstrate a reasonable level of competence with IT skills to include Microsoft Office as a minimum. Full training on Titan Trade Windows software and systems will be given. Knowledge of construction industry with site work and contract negotiation skills. Ability to develop and deliver presentations. Ability to create, compose, and edit written materials. Strong interpersonal and communication skills. Basic knowledge of sales promotion techniques. Visibility requires maintaining a professional appearance and providing a positive company image to the public. Work requires willingness to work to a flexible schedule and occasional overnight travel. Adhere to all company policies, procedures and business ethics laid down by the company. PACKAGE: Competitive salary, laptop, mobile phone, fully funded company car, 20 days annual leave plus bank holidays, additional holidays awarded on loyalty, company pension scheme. Salary: OTE - 45,000 - 50,000 per annum Benefits: Company Car Or Mileage Paid Company pension Work from home Schedule: Day shift 9am-5pm The Best Connection is acting as an Employment Agency in relation to this vacancy.
Assistant Finance Manager - AVFC Warehouse, Birmingham Full-Time / Permanent £50000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. Overall, Purpose of the Role The candidate will business partner the General manager and their Heads of Department for the entirety of the Warehouse operation. You will perform a high-profile ownership role, developing skills in working collaboratively with client side, and internally across functions and other stakeholders. Through effective business partnering, the role will continually improve service levels, cost effectiveness and add value to commercial activities undertaken whilst also taking the contract through a period of mobilisation. We are Levy We are a visionary venue partner. We design and deliver bespoke guest experiences that prioritise people and the planet. Trusted by some of the world?s most iconic stadiums, entertainment venues, and major events from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and Excel London, we bring experiences to life with passion and precision. Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities. We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations. Assistant Finance Manager - The Role PURPOSE: Commercial Support Effective business partnering with the onsite operations team, ensuring strong commercial and operational decision making, managing financial risks and opportunities. The aim will be to support ops in delivering budgeted sales, PBIT and margin as well as delivering agreed returns for clients. Delivering pro-active financial analysis with summarised findings and recommendations to support decision making. This will involve making full use of the latest dashboards from E15 Insights covering sales, costs and managing relevant KPI's. Take ownership for the financial controls and processes for the operation which in includes weekly flash process, budget process, review of commercial initiatives, support of capex appraisals and emphasis on optimising working capital. PERFORMANCE Deliver analysis of key business reporting such as dashboards, month end reports, business reviews, client reports, budgets, flash forecasts, client requests and other ad-hoc analysis to be discussed at monthly/weekly reviews. Monitoring initiative delivery plans, challenging operational teams and where there is a risk to achievement, highlighting to senior stakeholders. Key metrics include GP%, Labour to Sales ratio and unit margin %. we have developed dashboards with E15 insights to help standardise and simplify reporting. You must use these and champion them within the business one of the key areas currently is labour % as we roll out new tech to make our venues more efficient. pricing is also vital - with inflation still an ongoing risk, we need to monitor our pricing to consumers (and SPH), hospitality charges and C&E Assist in training of finance/operational teams in the use of business reporting and KPIs to understand and improve their financial performance Populating monthly balance sheet document for review, escalating key risks and opportunities. Be responsible along with the Venue GM for the overseeing of the budgeting and forecasting process for the venue. Ensuring there is joined up and signed off process with the operational team Attend client finance meetings when required - reporting on their client return and dealing with any issues within the contract Be a part of future planning and strategic decision-making process PEOPLE: Relationship Management Working effectively as part of a team - both within finance and as part of the operational team Building relationships with key finance stakeholders Support the learning of finance personnel within the team and share knowledge/best practice What we're looking for Experience of partnering non-finance professionals to support the delivery of financial information Qualified Accountant or finalist (CIMA/ACCA/ACA) and a minimum of two years within a financial role. Experience of management accounting inclusive of accounting adjustments, producing reports/analysis to support commercial decision making Analytical and with a high level of attention to detail Proficient in Excel Macros & VBA Experience of SAP and E15 / Power BI as analysis and reporting tools Strong commercial acumen Accountability & resilience There are a lot of competing requirements - need to be able to balance time and achieve tight deadlines Commercially astute and quick to work through the many deadlines required back-to-back through the year Attention to detail - ensuring the results and analysis presented is accurate and meaningful Ability to adapt to changing environments & circumstances Leadership Behaviours Able to build relationships with stakeholders (in Compass and with clients, Ops and Finance) in the right way - to be able to engage, interact and challenge in a way that gets the right outcome for the business An effective communicator with the ability to communicate oral and written information concisely and logically at all levels - to both finance and non-finance people Challenges constructively Works collaboratively and ethically Presenting detailed information in a succinct and clear way - often to non-finance people Know the detail Be data numerate and comfortable working with data to make data driven decisions - we have moved to data warehouses and dashboards as the way to drive the business. The individual must be comfortable with this. Understand the core drivers/issues and present in a way that is succinct and appropriate for the audience Assess opportunities What you'll get in return Competitive salary with bonus and full company benefits23 days' annual leave plus bank holidays, your birthday of
Apr 29, 2026
Full time
Assistant Finance Manager - AVFC Warehouse, Birmingham Full-Time / Permanent £50000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. Overall, Purpose of the Role The candidate will business partner the General manager and their Heads of Department for the entirety of the Warehouse operation. You will perform a high-profile ownership role, developing skills in working collaboratively with client side, and internally across functions and other stakeholders. Through effective business partnering, the role will continually improve service levels, cost effectiveness and add value to commercial activities undertaken whilst also taking the contract through a period of mobilisation. We are Levy We are a visionary venue partner. We design and deliver bespoke guest experiences that prioritise people and the planet. Trusted by some of the world?s most iconic stadiums, entertainment venues, and major events from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and Excel London, we bring experiences to life with passion and precision. Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities. We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations. Assistant Finance Manager - The Role PURPOSE: Commercial Support Effective business partnering with the onsite operations team, ensuring strong commercial and operational decision making, managing financial risks and opportunities. The aim will be to support ops in delivering budgeted sales, PBIT and margin as well as delivering agreed returns for clients. Delivering pro-active financial analysis with summarised findings and recommendations to support decision making. This will involve making full use of the latest dashboards from E15 Insights covering sales, costs and managing relevant KPI's. Take ownership for the financial controls and processes for the operation which in includes weekly flash process, budget process, review of commercial initiatives, support of capex appraisals and emphasis on optimising working capital. PERFORMANCE Deliver analysis of key business reporting such as dashboards, month end reports, business reviews, client reports, budgets, flash forecasts, client requests and other ad-hoc analysis to be discussed at monthly/weekly reviews. Monitoring initiative delivery plans, challenging operational teams and where there is a risk to achievement, highlighting to senior stakeholders. Key metrics include GP%, Labour to Sales ratio and unit margin %. we have developed dashboards with E15 insights to help standardise and simplify reporting. You must use these and champion them within the business one of the key areas currently is labour % as we roll out new tech to make our venues more efficient. pricing is also vital - with inflation still an ongoing risk, we need to monitor our pricing to consumers (and SPH), hospitality charges and C&E Assist in training of finance/operational teams in the use of business reporting and KPIs to understand and improve their financial performance Populating monthly balance sheet document for review, escalating key risks and opportunities. Be responsible along with the Venue GM for the overseeing of the budgeting and forecasting process for the venue. Ensuring there is joined up and signed off process with the operational team Attend client finance meetings when required - reporting on their client return and dealing with any issues within the contract Be a part of future planning and strategic decision-making process PEOPLE: Relationship Management Working effectively as part of a team - both within finance and as part of the operational team Building relationships with key finance stakeholders Support the learning of finance personnel within the team and share knowledge/best practice What we're looking for Experience of partnering non-finance professionals to support the delivery of financial information Qualified Accountant or finalist (CIMA/ACCA/ACA) and a minimum of two years within a financial role. Experience of management accounting inclusive of accounting adjustments, producing reports/analysis to support commercial decision making Analytical and with a high level of attention to detail Proficient in Excel Macros & VBA Experience of SAP and E15 / Power BI as analysis and reporting tools Strong commercial acumen Accountability & resilience There are a lot of competing requirements - need to be able to balance time and achieve tight deadlines Commercially astute and quick to work through the many deadlines required back-to-back through the year Attention to detail - ensuring the results and analysis presented is accurate and meaningful Ability to adapt to changing environments & circumstances Leadership Behaviours Able to build relationships with stakeholders (in Compass and with clients, Ops and Finance) in the right way - to be able to engage, interact and challenge in a way that gets the right outcome for the business An effective communicator with the ability to communicate oral and written information concisely and logically at all levels - to both finance and non-finance people Challenges constructively Works collaboratively and ethically Presenting detailed information in a succinct and clear way - often to non-finance people Know the detail Be data numerate and comfortable working with data to make data driven decisions - we have moved to data warehouses and dashboards as the way to drive the business. The individual must be comfortable with this. Understand the core drivers/issues and present in a way that is succinct and appropriate for the audience Assess opportunities What you'll get in return Competitive salary with bonus and full company benefits23 days' annual leave plus bank holidays, your birthday of
We are continuing to grow and are looking for a Key Responsibilities You will be the key point of contact for all client queries You will develop strong partnerships with existing dealers as well as successfully maximising all new commercial opportunities Direct and manage all operational aspects within the country including sales, profit and dealer relationships Assess local market conditions and identify current and prospective sales opportunities Acquisition of new dealers Active consultancy of existing dealers Technical support of distributors and customers Attending trade exhibitions Coordinate activities between HQ and the UK subsidiary Report to the General Manager of the German HQ Requirements A high level of technical experience and knowledge Very good communication, negotiation and sales skills An excellent communicator with the ability to easily build relationships Competent, goal oriented and cost conscious working behavior, as well as friendly and confident appearance Good levels of numeracy, literacy and familiar with E mail, Word, Excel and SAGE 50 Benefits Free on site parking Very close to the motorway network Credit card for travel expenses Training on our products will be provided Company car Do you recognize yourself in this description and are you looking for a professional challenge? Then please send us your detailed CV to . Please ensure your application includes a covering letter containing your reasons for applying for the role, along with your current salary and notice period. In case of any questions, please contact our HR department: . We look forward to seeing you! Application Please prepare your CV, a covering letter, your current salary and notice period, and send them to . If you have any questions, contact HR at .
Apr 29, 2026
Full time
We are continuing to grow and are looking for a Key Responsibilities You will be the key point of contact for all client queries You will develop strong partnerships with existing dealers as well as successfully maximising all new commercial opportunities Direct and manage all operational aspects within the country including sales, profit and dealer relationships Assess local market conditions and identify current and prospective sales opportunities Acquisition of new dealers Active consultancy of existing dealers Technical support of distributors and customers Attending trade exhibitions Coordinate activities between HQ and the UK subsidiary Report to the General Manager of the German HQ Requirements A high level of technical experience and knowledge Very good communication, negotiation and sales skills An excellent communicator with the ability to easily build relationships Competent, goal oriented and cost conscious working behavior, as well as friendly and confident appearance Good levels of numeracy, literacy and familiar with E mail, Word, Excel and SAGE 50 Benefits Free on site parking Very close to the motorway network Credit card for travel expenses Training on our products will be provided Company car Do you recognize yourself in this description and are you looking for a professional challenge? Then please send us your detailed CV to . Please ensure your application includes a covering letter containing your reasons for applying for the role, along with your current salary and notice period. In case of any questions, please contact our HR department: . We look forward to seeing you! Application Please prepare your CV, a covering letter, your current salary and notice period, and send them to . If you have any questions, contact HR at .
Job Title: Business Development Executive Location: London (hybrid) Our client are an outsourced business development and marketing department that help b2b companies across the globe focusing in on the UK, US, Europe, China and APAC to win new clients and grow their business. Their clients range from tech giants and disruptors including household names like Google, Adobe, Verizon, and Steven Bartlett's company Social Chain! Founded in 2012, the company has gone from strength to strength and now with a team of over 55 people based out of their London HQ, they boast an impressive client portfolio, a vibrant city office location, and a truly collaborative and social environment. They're now looking to expand across the Globe but beginning with Manchester and Leeds. You'll research then build a list of prospects that hit the client ICP brief, invite them along to events where they can hear from expert speakers typically on a challenge they might be facing, and you'll then look to generate sales meetings post- event. You'll also get to attend these events which are hosted at cool venues such as Soho House, The Shard and The Gerkin. The Benefits: Competitive salary and uncapped commission Clear and structured progression path - 1 promotion within your first year Opportunity to work with some of the biggest tech companies worldwide Monthly team socials paid by the company Hybrid working Dedicated Line manager who will help plan your working week and drive your personal development. Lots of clubs and activities - i.e., book club / yoga / 5 a side football / regular social events The Role: Generate attendees to client webinars & events. You'll reach out to prospects via LinkedIn, the phone and email. Support the wider Business Development team on various client accounts - helping to build and nurture new business leads and relationships. Generate new leads from cold by leveraging insight, content, events and trends to spark the conversation. Schedule meetings and demos for your clients with prospects who would be interested in the clients' products. Communicate with clients and undertake general account management responsibilities such as compiling reporting documents and ensuring your client has all the information about the leads you generate. Work towards monthly targets focused on a set amount of meetings booked and attended and/or event registration sign ups comprising of digital and in-real-life events. You Should Apply If: Have any kind of office working experience You have a University degree (2:1 or above) Have fantastic communication skills both verbal and written If you're a team player whilst maintaining an ambitious and competitive mindset Have the ability to grasp new topics and acquire new skills quickly Be curious and have a solution focussed mindset, always finding a way to overcome challenges and deliver results Be incredibly coachable and willing to learn Possess excellent organisational skills
Apr 29, 2026
Full time
Job Title: Business Development Executive Location: London (hybrid) Our client are an outsourced business development and marketing department that help b2b companies across the globe focusing in on the UK, US, Europe, China and APAC to win new clients and grow their business. Their clients range from tech giants and disruptors including household names like Google, Adobe, Verizon, and Steven Bartlett's company Social Chain! Founded in 2012, the company has gone from strength to strength and now with a team of over 55 people based out of their London HQ, they boast an impressive client portfolio, a vibrant city office location, and a truly collaborative and social environment. They're now looking to expand across the Globe but beginning with Manchester and Leeds. You'll research then build a list of prospects that hit the client ICP brief, invite them along to events where they can hear from expert speakers typically on a challenge they might be facing, and you'll then look to generate sales meetings post- event. You'll also get to attend these events which are hosted at cool venues such as Soho House, The Shard and The Gerkin. The Benefits: Competitive salary and uncapped commission Clear and structured progression path - 1 promotion within your first year Opportunity to work with some of the biggest tech companies worldwide Monthly team socials paid by the company Hybrid working Dedicated Line manager who will help plan your working week and drive your personal development. Lots of clubs and activities - i.e., book club / yoga / 5 a side football / regular social events The Role: Generate attendees to client webinars & events. You'll reach out to prospects via LinkedIn, the phone and email. Support the wider Business Development team on various client accounts - helping to build and nurture new business leads and relationships. Generate new leads from cold by leveraging insight, content, events and trends to spark the conversation. Schedule meetings and demos for your clients with prospects who would be interested in the clients' products. Communicate with clients and undertake general account management responsibilities such as compiling reporting documents and ensuring your client has all the information about the leads you generate. Work towards monthly targets focused on a set amount of meetings booked and attended and/or event registration sign ups comprising of digital and in-real-life events. You Should Apply If: Have any kind of office working experience You have a University degree (2:1 or above) Have fantastic communication skills both verbal and written If you're a team player whilst maintaining an ambitious and competitive mindset Have the ability to grasp new topics and acquire new skills quickly Be curious and have a solution focussed mindset, always finding a way to overcome challenges and deliver results Be incredibly coachable and willing to learn Possess excellent organisational skills
Overview Team LeaderHere at Cuppacoff we are a large diverse organisation that operates a broad range of hospitality franchises across the UK. We aspire to be the best of the best and reflect this in our teams across the country.One of our franchises is Costa Coffee, we want to join them in their mission to inspire the world to love great coffee. Were all about embracing passion, energy and teamwork to serve memorable moments for every one of our customers. If youre an aspiring Store Manager ready to head up a team, this could be the perfect role for you.A bit about the roleAs a Team Leader, youll have your first taste of leadership responsibility, accountability and autonomy. Youll get involved with day-to-day operations, stock maintenance, health & safety, store marketing and other tasty activities. And every day, youll be dedicated to creating uplifting experiences for our customers and inspire your team to keep customer service at the heart of everything they do. What's involved? Taking the lead on shifts to support your colleagues in delivering unbeatable experiences Making the most of peoples talents theyre in the right place to maximise sales Training and accrediting new Baristas Getting familiar with new recipes and ranges, and sharing the exciting news with the team Driving high standards every time, whether thats through the quality of an espresso or monthly coffee excellence scores Becoming a brand ambassador and helping us shine. A bit about you A passion for coffee and people is just the start of what were looking for. What else makes a great Team Leader? Reliability to open and close the store safely and on time Team leadership experience in a buzzing environment Ability to take on shared responsibility whilst on shift and support team members A love of turning knowledge and know-how into hot ideas to help your store succeed Willingness to learn and be bold, brave and action-orientated Flexible approach and can-do attitude, as each day offers exciting new challenges. What we can offer We're really proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits: Up to £13.10 After training Great Opportunities to develop yourself and progress your career Whilst on Shift 50% discount on handmade drinks plus 50% on food and bottled drinks Costa Employee Discount Card 25% off food & drinks in any Costa store when youre not working Employee Assistance Programme Health & Wellbeing Programme Refer a Friend Scheme Company Pension Opportunity to impact your local community by getting involved And if this isn't enough, you'll also enjoy some fundraising for our Costa Foundation, helping children in coffee-growing communities gain access to safe and quality education. A bit about us At the heart of Costa Coffee are our values. We believe in Passion, Warmth, Trust and Courage. Were the No. 1 coffee brand in the UK for the 14th year in a row. Here, youll be part of a genuine, passionate and warm team that shares a love for coffee and a desire to deliver great experiences to our customers, communities and people.At Costa Coffee, we celebrate inclusion and equality and believe everyone should bring their true self to work. We advocate collaboration and transparency. And embrace differences in all that we do.For any reasonable adjustments and general queries please contact This role is for a store owned by one of our franchise partners, their hiring process, salary and benefits may vary from those within a wholly owned Costa store advert.
Apr 29, 2026
Full time
Overview Team LeaderHere at Cuppacoff we are a large diverse organisation that operates a broad range of hospitality franchises across the UK. We aspire to be the best of the best and reflect this in our teams across the country.One of our franchises is Costa Coffee, we want to join them in their mission to inspire the world to love great coffee. Were all about embracing passion, energy and teamwork to serve memorable moments for every one of our customers. If youre an aspiring Store Manager ready to head up a team, this could be the perfect role for you.A bit about the roleAs a Team Leader, youll have your first taste of leadership responsibility, accountability and autonomy. Youll get involved with day-to-day operations, stock maintenance, health & safety, store marketing and other tasty activities. And every day, youll be dedicated to creating uplifting experiences for our customers and inspire your team to keep customer service at the heart of everything they do. What's involved? Taking the lead on shifts to support your colleagues in delivering unbeatable experiences Making the most of peoples talents theyre in the right place to maximise sales Training and accrediting new Baristas Getting familiar with new recipes and ranges, and sharing the exciting news with the team Driving high standards every time, whether thats through the quality of an espresso or monthly coffee excellence scores Becoming a brand ambassador and helping us shine. A bit about you A passion for coffee and people is just the start of what were looking for. What else makes a great Team Leader? Reliability to open and close the store safely and on time Team leadership experience in a buzzing environment Ability to take on shared responsibility whilst on shift and support team members A love of turning knowledge and know-how into hot ideas to help your store succeed Willingness to learn and be bold, brave and action-orientated Flexible approach and can-do attitude, as each day offers exciting new challenges. What we can offer We're really proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits: Up to £13.10 After training Great Opportunities to develop yourself and progress your career Whilst on Shift 50% discount on handmade drinks plus 50% on food and bottled drinks Costa Employee Discount Card 25% off food & drinks in any Costa store when youre not working Employee Assistance Programme Health & Wellbeing Programme Refer a Friend Scheme Company Pension Opportunity to impact your local community by getting involved And if this isn't enough, you'll also enjoy some fundraising for our Costa Foundation, helping children in coffee-growing communities gain access to safe and quality education. A bit about us At the heart of Costa Coffee are our values. We believe in Passion, Warmth, Trust and Courage. Were the No. 1 coffee brand in the UK for the 14th year in a row. Here, youll be part of a genuine, passionate and warm team that shares a love for coffee and a desire to deliver great experiences to our customers, communities and people.At Costa Coffee, we celebrate inclusion and equality and believe everyone should bring their true self to work. We advocate collaboration and transparency. And embrace differences in all that we do.For any reasonable adjustments and general queries please contact This role is for a store owned by one of our franchise partners, their hiring process, salary and benefits may vary from those within a wholly owned Costa store advert.
Parts Advisor South of Lincoln Full-time Permanent Reed is currently recruiting for a Parts Advisor to join an established client of ours, within a busy branch based in South Lincoln. The Role Reporting to the Parts & Retail Manager , you will support the day-to-day operation of the parts department. The role involves responding to parts enquiries from customers and technicians, processing orders, and consistently delivering a high standard of customer service both face-to-face and over the telephone. This is a customer-facing role within a fast-paced retail environment, requiring accuracy, organisation, and strong communication skills. Key Responsibilities Handling customer and technician enquiries regarding parts Processing, dispatching, and managing customer orders accurately Providing advice on products and services in person, by phone, and via email Handling cash and card payments with attention to detail Supporting retail counter and showroom activity Working effectively as part of a team while using initiative where required About You You will enjoy working with customers and be confident operating in a busy retail setting. Essential skills and experience: Previous experience working in a retail environment Strong communication skills with a polite and professional manner Excellent numeracy, literacy, and attention to detail General computer skills, including email and internet use Ability to work calmly and efficiently during busy periods Team-focused, with the ability to work independently Smart and presentable appearance Motivated by sales and working towards targets Desirable (but not essential): Knowledge of parts or products within the motor or technical sector Experience working in a showroom environment Hours & Contract 39 hours per week Monday-Thursday: 8:00am-4:30pm Friday: 8:00am-3:30pm 30-minute unpaid lunch break Saturdays as per rota Overtime paid at time and a half (after 39 hours, Monday-Friday) Permanent, full-time, hourly paid role Salary Competitive , dependent on skills and experience Benefits 32 days annual leave including bank holidays Company Sick Pay Scheme Workplace Pension Employee Referral Bonus Scheme Winter Flu Jab Service Car Tyre Discount Staff Discount in Country Stores Death in Service Cover (2 x salary) Onsite parking Start Date Immediate (subject to notice period) Our client is looking to interview as soon as possible, with a view to undertake a 2-stage interview process.
Apr 29, 2026
Full time
Parts Advisor South of Lincoln Full-time Permanent Reed is currently recruiting for a Parts Advisor to join an established client of ours, within a busy branch based in South Lincoln. The Role Reporting to the Parts & Retail Manager , you will support the day-to-day operation of the parts department. The role involves responding to parts enquiries from customers and technicians, processing orders, and consistently delivering a high standard of customer service both face-to-face and over the telephone. This is a customer-facing role within a fast-paced retail environment, requiring accuracy, organisation, and strong communication skills. Key Responsibilities Handling customer and technician enquiries regarding parts Processing, dispatching, and managing customer orders accurately Providing advice on products and services in person, by phone, and via email Handling cash and card payments with attention to detail Supporting retail counter and showroom activity Working effectively as part of a team while using initiative where required About You You will enjoy working with customers and be confident operating in a busy retail setting. Essential skills and experience: Previous experience working in a retail environment Strong communication skills with a polite and professional manner Excellent numeracy, literacy, and attention to detail General computer skills, including email and internet use Ability to work calmly and efficiently during busy periods Team-focused, with the ability to work independently Smart and presentable appearance Motivated by sales and working towards targets Desirable (but not essential): Knowledge of parts or products within the motor or technical sector Experience working in a showroom environment Hours & Contract 39 hours per week Monday-Thursday: 8:00am-4:30pm Friday: 8:00am-3:30pm 30-minute unpaid lunch break Saturdays as per rota Overtime paid at time and a half (after 39 hours, Monday-Friday) Permanent, full-time, hourly paid role Salary Competitive , dependent on skills and experience Benefits 32 days annual leave including bank holidays Company Sick Pay Scheme Workplace Pension Employee Referral Bonus Scheme Winter Flu Jab Service Car Tyre Discount Staff Discount in Country Stores Death in Service Cover (2 x salary) Onsite parking Start Date Immediate (subject to notice period) Our client is looking to interview as soon as possible, with a view to undertake a 2-stage interview process.
Job Title: Chinese Speaking Team Leader Location: Stratford Salary: £26,000 - £30,000 per annum Role: Full-Time Permanent Are you a dynamic and proactive Team Leader or Supervisor a looking for a step up? We are seeking a hands-on, energetic person who leads by example on the shop floor. Our client is a market leading business established in the 1960's, in the heart of London's vibrant and bustling Chinatown. Over the last 55 years they have grown and expanded, opening locations across the UK and are now one of the nation's most diverse food retailers. Working as a Team Leader for this people focused company, you will motivate and inspire your team to provide only the highest levels of service to every customer. As a representative of this growing brand, you will be friendly, positive, approachable, and able to confidently lead and inspire a team to achieve store KPI's. With experience in a supermarket, department store, fashion, or other fast paced retail environment, you will be career driven and be prepared to immerse yourself in the company culture and ethos. IDEAL CANDIDATE Mandarin or Cantonese speaker (Essential) A positive and can-do attitude, and the confidence to lead from the front, maintaining an excellent level of service throughout the store A strong work ethic, able to work at pace and eager to work in a demanding environment where you are rewarded for your hard work Experience working in an environment focused on speed without compromising service essential, this should be within a retail, hospitality or leisure business Current supervisory, team leadership, management experience and looking for career progression A can-do attitude, confident, passionate about people and achieving individually and as a team Punctual, reliable and willing to go the extra mile, you will thrive on hitting targets and love the buzz of a large retail store Articulate, strong communication skills and able to demonstrate a track record of achieving targets A passion for customer experience and delivering retail excellence TEAM LEADER: KEY RESPONSIBILITIES As a Team Leader you will lead, inspire and develop your team, spending most of your day on the shop floor, ensuring every customer is valued as soon as they walk through the door Maximising sales at every opportunity and maintaining positive standards Inspire the team to achieve maximum performance levels through driving teamwork Overseeing product availability, maintaining stock levels as well as organising stock Ensure the store delivers excellent retail standards, outstanding freshness and ensure the team works within a safe environment Help to develop a culture that ensures the customer is at the heart of every decision Driving service standards to achieve sales and exceed customer happiness targets Have the ability to approach problems confidently and resolve them with clear direction, being effective at all times Please note: this role will require an initial training period of 3 months to be spent at the Tottenham location, for which travel costs will be covered. If you're a career focused Deputy Manager or Team Leader who thrives in a face paced role in an agile environment and you're looking for a new challenge. APPLY NOW for immediate consideration. About us: This Deputy Store Manager role is handled by McCarthy Recruitment, an award-winning multi-sector recruitment consultancy. We are committed to unlocking your full potential and finding your perfect role.Start your journey today. Apply now or find us online: Web: McCarthy Recruitment LinkedIn: McCarthy Recruitment Facebook: McCarthyRecruitment Instagram: McCarthyrecruitment The Legal Bit: We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. By applying for this role, you are explicitly consenting for McCarthy Recruitment to hold and process your data in compliance with the General Data Protection Regulations. And your details will be added to our holding database. We process certain personal information about you for our legitimate business interests to identify and contact suitable candidates about positions that may be relevant to them. Details are set out in our privacy policy at privacy. If you wish to exercise your right to access, erase or restrict the processing of your data please contact us at the office and we will respond to your query.
Apr 29, 2026
Full time
Job Title: Chinese Speaking Team Leader Location: Stratford Salary: £26,000 - £30,000 per annum Role: Full-Time Permanent Are you a dynamic and proactive Team Leader or Supervisor a looking for a step up? We are seeking a hands-on, energetic person who leads by example on the shop floor. Our client is a market leading business established in the 1960's, in the heart of London's vibrant and bustling Chinatown. Over the last 55 years they have grown and expanded, opening locations across the UK and are now one of the nation's most diverse food retailers. Working as a Team Leader for this people focused company, you will motivate and inspire your team to provide only the highest levels of service to every customer. As a representative of this growing brand, you will be friendly, positive, approachable, and able to confidently lead and inspire a team to achieve store KPI's. With experience in a supermarket, department store, fashion, or other fast paced retail environment, you will be career driven and be prepared to immerse yourself in the company culture and ethos. IDEAL CANDIDATE Mandarin or Cantonese speaker (Essential) A positive and can-do attitude, and the confidence to lead from the front, maintaining an excellent level of service throughout the store A strong work ethic, able to work at pace and eager to work in a demanding environment where you are rewarded for your hard work Experience working in an environment focused on speed without compromising service essential, this should be within a retail, hospitality or leisure business Current supervisory, team leadership, management experience and looking for career progression A can-do attitude, confident, passionate about people and achieving individually and as a team Punctual, reliable and willing to go the extra mile, you will thrive on hitting targets and love the buzz of a large retail store Articulate, strong communication skills and able to demonstrate a track record of achieving targets A passion for customer experience and delivering retail excellence TEAM LEADER: KEY RESPONSIBILITIES As a Team Leader you will lead, inspire and develop your team, spending most of your day on the shop floor, ensuring every customer is valued as soon as they walk through the door Maximising sales at every opportunity and maintaining positive standards Inspire the team to achieve maximum performance levels through driving teamwork Overseeing product availability, maintaining stock levels as well as organising stock Ensure the store delivers excellent retail standards, outstanding freshness and ensure the team works within a safe environment Help to develop a culture that ensures the customer is at the heart of every decision Driving service standards to achieve sales and exceed customer happiness targets Have the ability to approach problems confidently and resolve them with clear direction, being effective at all times Please note: this role will require an initial training period of 3 months to be spent at the Tottenham location, for which travel costs will be covered. If you're a career focused Deputy Manager or Team Leader who thrives in a face paced role in an agile environment and you're looking for a new challenge. APPLY NOW for immediate consideration. About us: This Deputy Store Manager role is handled by McCarthy Recruitment, an award-winning multi-sector recruitment consultancy. We are committed to unlocking your full potential and finding your perfect role.Start your journey today. Apply now or find us online: Web: McCarthy Recruitment LinkedIn: McCarthy Recruitment Facebook: McCarthyRecruitment Instagram: McCarthyrecruitment The Legal Bit: We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. By applying for this role, you are explicitly consenting for McCarthy Recruitment to hold and process your data in compliance with the General Data Protection Regulations. And your details will be added to our holding database. We process certain personal information about you for our legitimate business interests to identify and contact suitable candidates about positions that may be relevant to them. Details are set out in our privacy policy at privacy. If you wish to exercise your right to access, erase or restrict the processing of your data please contact us at the office and we will respond to your query.
Area Manager Location: South West Salary: Up to £70,000 per annum + Car + Bonus Role: Permanent Full-timeWe're recruiting a Area Manager to take responsibility for a group of stores within one of the UK's best-known food retail brands.This role sits at the heart of the retail operation, focused on consistent delivery, strong leadership and improving performance across the region. It would suit an experienced multi-site leader from supermarkets, convenience or food retail who is confident managing both people and performance in a fast-moving environment. What you'll be doing as a Area Manager Taking full accountability for trading performance across your region, ensuring stores deliver against sales, profit and operational targets Setting clear direction for your Store Managers, using regular reviews to track performance and drive improvement Supporting and developing your management teams to improve capability, consistency and results Maintaining high standards across availability, replenishment, merchandising and store routines Ensuring company processes and ways of working are followed consistently to drive efficiency and control costs Using reporting and insight to identify issues quickly and implement practical, effective solutions Creating a culture focused on delivery, accountability and a strong customer offer What we're looking for Experience in a multi-site leadership role within food retail, supermarkets or convenience (Regional Manager, Area Manager or similar) Strong operational knowledge of high-volume retail, including stock flow, availability and store standards A practical, hands-on leader who is comfortable being visible in stores and close to the detail Proven ability to improve performance through clear direction and strong follow-up Experience developing managers and building capability across a region Well organised, resilient and able to manage multiple priorities at pace Commercially aware, with a focus on delivering results in a structured way Why join? A well-established retail brand with a strong presence across the UK A role with real accountability across a defined region Opportunity to further develop your multi-site leadership experience A business that values consistency, pace and strong execution Company car & performance bonus Ready for your next step as a Area Manager ?If you're currently operating in a multi-site role and looking to take on broader responsibility within food retail, apply now.About us:This Regional Manager role is handled by McCarthy Recruitment, an award-winning multi-sector recruitment consultancy. We are committed to unlocking your full potential and finding your perfect role.Start your journey today. Apply now or find us online: Web: McCarthy Recruitment LinkedIn: McCarthy Recruitment Facebook: McCarthyRecruitment Instagram: McCarthyrecruitmentThe Legal Bit: We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. By applying for this role, you are explicitly consenting for McCarthy Recruitment to hold and process your data in compliance with the General Data Protection Regulations. And your details will be added to our holding database. We process certain personal information about you for our legitimate business interests to identify and contact suitable candidates about positions that may be relevant to them. Details are set out in our privacy policy at privacy. If you wish to exercise your right to access, erase or restrict the processing of your data please contact us at the office and we will respond to your query.
Apr 29, 2026
Full time
Area Manager Location: South West Salary: Up to £70,000 per annum + Car + Bonus Role: Permanent Full-timeWe're recruiting a Area Manager to take responsibility for a group of stores within one of the UK's best-known food retail brands.This role sits at the heart of the retail operation, focused on consistent delivery, strong leadership and improving performance across the region. It would suit an experienced multi-site leader from supermarkets, convenience or food retail who is confident managing both people and performance in a fast-moving environment. What you'll be doing as a Area Manager Taking full accountability for trading performance across your region, ensuring stores deliver against sales, profit and operational targets Setting clear direction for your Store Managers, using regular reviews to track performance and drive improvement Supporting and developing your management teams to improve capability, consistency and results Maintaining high standards across availability, replenishment, merchandising and store routines Ensuring company processes and ways of working are followed consistently to drive efficiency and control costs Using reporting and insight to identify issues quickly and implement practical, effective solutions Creating a culture focused on delivery, accountability and a strong customer offer What we're looking for Experience in a multi-site leadership role within food retail, supermarkets or convenience (Regional Manager, Area Manager or similar) Strong operational knowledge of high-volume retail, including stock flow, availability and store standards A practical, hands-on leader who is comfortable being visible in stores and close to the detail Proven ability to improve performance through clear direction and strong follow-up Experience developing managers and building capability across a region Well organised, resilient and able to manage multiple priorities at pace Commercially aware, with a focus on delivering results in a structured way Why join? A well-established retail brand with a strong presence across the UK A role with real accountability across a defined region Opportunity to further develop your multi-site leadership experience A business that values consistency, pace and strong execution Company car & performance bonus Ready for your next step as a Area Manager ?If you're currently operating in a multi-site role and looking to take on broader responsibility within food retail, apply now.About us:This Regional Manager role is handled by McCarthy Recruitment, an award-winning multi-sector recruitment consultancy. We are committed to unlocking your full potential and finding your perfect role.Start your journey today. Apply now or find us online: Web: McCarthy Recruitment LinkedIn: McCarthy Recruitment Facebook: McCarthyRecruitment Instagram: McCarthyrecruitmentThe Legal Bit: We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. By applying for this role, you are explicitly consenting for McCarthy Recruitment to hold and process your data in compliance with the General Data Protection Regulations. And your details will be added to our holding database. We process certain personal information about you for our legitimate business interests to identify and contact suitable candidates about positions that may be relevant to them. Details are set out in our privacy policy at privacy. If you wish to exercise your right to access, erase or restrict the processing of your data please contact us at the office and we will respond to your query.
General Store Manager Large Format Retail Salary £65-80,000 This is not a typical Store Manager role. We're working with a leading UK retail brand to appoint a high-performing Store Manager for a large-format, high-turnover site. This role is about leading at scale-managing complexity, driving performance, and building a team that can deliver consistently in a demanding, fast-paced environment. If you thrive on accountability, pace, and leading large teams to deliver measurable results, this is where you step up. What You'll Be Responsible for as a General Store Manager This is a big leadership role with real operational depth. You'll take full ownership of a large-format store-leading multiple departments, driving commercial performance, and ensuring operational excellence across the board. Lead a large, multi-layered team - develop managers, not just individuals Own full-store performance - sales, labour, stock, and profitability Drive operational excellence - from stock flow and availability to compliance and standards Create a high-performance culture - clear expectations, strong accountability, consistent delivery Make fast, informed decisions - balancing customer experience with commercial priorities Why This Role Stands Out Top Store Managers in large-format retail look for scale, challenge, and progression-this delivers all three. True scale & complexity - lead a high-volume store with multiple moving parts Autonomy & accountability - real ownership of performance, not just execution Progression into senior leadership - clear pathways into Area and Regional roles Well-established brand - strong infrastructure, systems, and support What We're Looking For in our new General Store Manager This role suits a proven operator who can lead at scale. Experience managing a large-format, high-volume retail environment Strong track record of delivering against sales, labour, and operational KPIs Experience leading large teams and developing department managers Highly organised, commercially aware, and comfortable with complexity Resilient, decisive, and thrives in a fast-paced environment What You'll Get Industry leading salary and bonus package Structured development and progression opportunities A role with real influence over a major retail operation A business that values performance, leadership, and results Apply now for an initial conversation! BH36009
Apr 29, 2026
Full time
General Store Manager Large Format Retail Salary £65-80,000 This is not a typical Store Manager role. We're working with a leading UK retail brand to appoint a high-performing Store Manager for a large-format, high-turnover site. This role is about leading at scale-managing complexity, driving performance, and building a team that can deliver consistently in a demanding, fast-paced environment. If you thrive on accountability, pace, and leading large teams to deliver measurable results, this is where you step up. What You'll Be Responsible for as a General Store Manager This is a big leadership role with real operational depth. You'll take full ownership of a large-format store-leading multiple departments, driving commercial performance, and ensuring operational excellence across the board. Lead a large, multi-layered team - develop managers, not just individuals Own full-store performance - sales, labour, stock, and profitability Drive operational excellence - from stock flow and availability to compliance and standards Create a high-performance culture - clear expectations, strong accountability, consistent delivery Make fast, informed decisions - balancing customer experience with commercial priorities Why This Role Stands Out Top Store Managers in large-format retail look for scale, challenge, and progression-this delivers all three. True scale & complexity - lead a high-volume store with multiple moving parts Autonomy & accountability - real ownership of performance, not just execution Progression into senior leadership - clear pathways into Area and Regional roles Well-established brand - strong infrastructure, systems, and support What We're Looking For in our new General Store Manager This role suits a proven operator who can lead at scale. Experience managing a large-format, high-volume retail environment Strong track record of delivering against sales, labour, and operational KPIs Experience leading large teams and developing department managers Highly organised, commercially aware, and comfortable with complexity Resilient, decisive, and thrives in a fast-paced environment What You'll Get Industry leading salary and bonus package Structured development and progression opportunities A role with real influence over a major retail operation A business that values performance, leadership, and results Apply now for an initial conversation! BH36009
Job Title: Business Development Manager Location: Aberdeen Salary: £50,000 + £4,200 Car Allowance + Commission (up to 5% GP) Job Type: Permanent, Full-Time The Opportunity We are currently working closely with a key client within the logistics and supply chain sector who are looking to appoint an experienced Business Development Manager to support their continued growth. This is a new business-focused role (circa 90% hunting), where success will be measured by your ability to win new logos, generate revenue, and expand market share across general cargo import/export services. Key Responsibilities Proactively identify, target, and secure new business opportunities across key sectors including Energy, Engineering, Aquaculture, and Farming Generate leads through outbound activity including cold calling, email campaigns, LinkedIn outreach, and networking Manage the full sales cycle from initial contact through to contract close Build and manage a strong pipeline to achieve and exceed revenue targets Conduct client meetings (face-to-face and virtual) - minimum of 4 per week Prepare and deliver presentations, proposals, and tailored transport solutions Maintain accurate CRM records, including pipeline activity and visit reporting Collaborate with internal teams including Operations and Commercial for smooth handover post-sale Monitor competitor activity and market trends to maintain competitive positioning About You Proven experience in a Business Development / Sales role within freight forwarding or logistics Strong hunter mentality with a track record of winning new business Experience working with clients in energy, engineering, or industrial sectors Commercially astute with excellent negotiation and closing skills Confident communicator with strong presentation abilities Self-motivated, proactive, and able to work independently Experience using CRM systems and managing a high-activity sales pipeline Full UK Driving Licence and willingness to travel What's on Offer £50,000 basic salary £4,200 car allowance Uncapped commission structure (up to 5% GP) 25 days holiday + bank holidays Pension, Life Assurance, Income Protection & Healthcare Cash Plan (post-probation) High level of autonomy within a dynamic, growing business Opportunity to work on international projects and complex logistics solutions Apply Now If you are a driven Business Development professional looking for your next challenge within a high-growth environment, I would be keen to speak with you. Apply today or contact me directly for a confidential discussion.
Apr 29, 2026
Full time
Job Title: Business Development Manager Location: Aberdeen Salary: £50,000 + £4,200 Car Allowance + Commission (up to 5% GP) Job Type: Permanent, Full-Time The Opportunity We are currently working closely with a key client within the logistics and supply chain sector who are looking to appoint an experienced Business Development Manager to support their continued growth. This is a new business-focused role (circa 90% hunting), where success will be measured by your ability to win new logos, generate revenue, and expand market share across general cargo import/export services. Key Responsibilities Proactively identify, target, and secure new business opportunities across key sectors including Energy, Engineering, Aquaculture, and Farming Generate leads through outbound activity including cold calling, email campaigns, LinkedIn outreach, and networking Manage the full sales cycle from initial contact through to contract close Build and manage a strong pipeline to achieve and exceed revenue targets Conduct client meetings (face-to-face and virtual) - minimum of 4 per week Prepare and deliver presentations, proposals, and tailored transport solutions Maintain accurate CRM records, including pipeline activity and visit reporting Collaborate with internal teams including Operations and Commercial for smooth handover post-sale Monitor competitor activity and market trends to maintain competitive positioning About You Proven experience in a Business Development / Sales role within freight forwarding or logistics Strong hunter mentality with a track record of winning new business Experience working with clients in energy, engineering, or industrial sectors Commercially astute with excellent negotiation and closing skills Confident communicator with strong presentation abilities Self-motivated, proactive, and able to work independently Experience using CRM systems and managing a high-activity sales pipeline Full UK Driving Licence and willingness to travel What's on Offer £50,000 basic salary £4,200 car allowance Uncapped commission structure (up to 5% GP) 25 days holiday + bank holidays Pension, Life Assurance, Income Protection & Healthcare Cash Plan (post-probation) High level of autonomy within a dynamic, growing business Opportunity to work on international projects and complex logistics solutions Apply Now If you are a driven Business Development professional looking for your next challenge within a high-growth environment, I would be keen to speak with you. Apply today or contact me directly for a confidential discussion.
Job Title: Area Manager Location: South West (Bristol / Wiltshire and Somerset) Salary: up to £70,000 per annum Role: Permanent - Full timeAre you a dynamic and creative Area Manager? Are you looking for an opportunity to develop your career with a business that are focused on supporting their people to achieve personal goals as they continue to achieve huge year-on-year growth? Are you looking for an opportunity to join a market leader with a great brand heritage in the UK.We are recruiting for an experienced Area Manager to join one of the UK's most recognisable retail brands. If you are looking for a chance to advance your career with a business that genuinely cares about its people this exceptional opportunity to accelerate your career as an Area Manager could be the one.Are you? Passionate about leading people in a fast-paced environment An experienced Area Manager who has worked within a fast-paced environment, with a strong track record of developing and leading a high performing team Able to prioritise and balance a competing priorities, to ensure deadlines are consistently delivered Passionate about personal growth and development An inspiring and motivational leader, passionate about delivering the best results and customer experienceArea Manager - Key Responsibilities Maximising sales through driving store availability and merchandising with your Store Management teams Developing in-store management teams to maximise store performance and nurture future talent Coaching and leading your team to achieve set KPI's Engaging with colleagues, taking ownership across a variety of tasks, and providing support as required Ensuring store environments offer customers an everyday amazing experience Willing to take responsibility and have a pragmatic, goal-oriented approachIf you are an experienced Area Manager ready to take the next step in your career, APPLY NOW to join our clients dynamic team and drive success across your stores.About us:This Area Manager role is handled by McCarthy Recruitment, an award-winning multi-sector recruitment consultancy. We are committed to unlocking your full potential and finding your perfect role.Start your journey today. Apply now or find us online: Web: McCarthy Recruitment LinkedIn: McCarthy Recruitment Facebook: McCarthyRecruitment Instagram: McCarthyrecruitmentThe Legal Bit: We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. By applying for this role, you are explicitly consenting for McCarthy Recruitment to hold and process your data in compliance with the General Data Protection Regulations. And your details will be added to our holding database. We process certain personal information about you for our legitimate business interests to identify and contact suitable candidates about positions that may be relevant to them. Details are set out in our privacy policy at privacy. If you wish to exercise your right to access, erase or restrict the processing of your data please contact us at the office and we will respond to your query.
Apr 29, 2026
Full time
Job Title: Area Manager Location: South West (Bristol / Wiltshire and Somerset) Salary: up to £70,000 per annum Role: Permanent - Full timeAre you a dynamic and creative Area Manager? Are you looking for an opportunity to develop your career with a business that are focused on supporting their people to achieve personal goals as they continue to achieve huge year-on-year growth? Are you looking for an opportunity to join a market leader with a great brand heritage in the UK.We are recruiting for an experienced Area Manager to join one of the UK's most recognisable retail brands. If you are looking for a chance to advance your career with a business that genuinely cares about its people this exceptional opportunity to accelerate your career as an Area Manager could be the one.Are you? Passionate about leading people in a fast-paced environment An experienced Area Manager who has worked within a fast-paced environment, with a strong track record of developing and leading a high performing team Able to prioritise and balance a competing priorities, to ensure deadlines are consistently delivered Passionate about personal growth and development An inspiring and motivational leader, passionate about delivering the best results and customer experienceArea Manager - Key Responsibilities Maximising sales through driving store availability and merchandising with your Store Management teams Developing in-store management teams to maximise store performance and nurture future talent Coaching and leading your team to achieve set KPI's Engaging with colleagues, taking ownership across a variety of tasks, and providing support as required Ensuring store environments offer customers an everyday amazing experience Willing to take responsibility and have a pragmatic, goal-oriented approachIf you are an experienced Area Manager ready to take the next step in your career, APPLY NOW to join our clients dynamic team and drive success across your stores.About us:This Area Manager role is handled by McCarthy Recruitment, an award-winning multi-sector recruitment consultancy. We are committed to unlocking your full potential and finding your perfect role.Start your journey today. Apply now or find us online: Web: McCarthy Recruitment LinkedIn: McCarthy Recruitment Facebook: McCarthyRecruitment Instagram: McCarthyrecruitmentThe Legal Bit: We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. By applying for this role, you are explicitly consenting for McCarthy Recruitment to hold and process your data in compliance with the General Data Protection Regulations. And your details will be added to our holding database. We process certain personal information about you for our legitimate business interests to identify and contact suitable candidates about positions that may be relevant to them. Details are set out in our privacy policy at privacy. If you wish to exercise your right to access, erase or restrict the processing of your data please contact us at the office and we will respond to your query.
Imperial Recruitment Group are delighted to announce that we are working a long established organisation to recruit for a Sales & Proposals Director in Adlington on a permanent basis. LOCATION: Hybrid - Adlington SALARY: Competitive (Depending on Experience) HOURS: General office hours (Mon -Fri) JOB OVERVIEW: The Sales & Proposals Director provides leadership and is responsible for the sales pipeline and business development activities, along with proposal management of the bid team to ensure that the generation and active progression of opportunities is significant enough to support and achieve the booking and sales targets. The role is responsible for developing and implementing tools and processes that aid the progress of business development into new business sectors, manage sales pipeline producing accurate forecasting tools and reports for business planning, highlight and manage risk at the front end of all opportunities, generate accurate costing material that is in conjunction with other departments ensuring high throughput of enquiries and effective and efficient handover. The Sales and Proposals Director must effectively communicate the vision of the business, driving accountability, ownership, and measured performance. Translating the overarching business deliverables into clearly defined KPIs. You'll be supported with personalised on the job training, coaching, mentoring and twice-yearly development and performance reviews to help maintain & develop your contributions and competence. KEY RESPONSIBILITIES: Present and chair meetings with senior representatives from all customers to ensure that our offer is well received and understood, giving the company the best chances of success. Accountable for all sales negotiations and discussions with customers, ensuring that risk, commercial and contractual obligations are accounted for and that safeguard the business. Accountable for reporting weekly & monthly sales pipeline, forecasting and hot opportunities to the Managing Director, including agreed metrics, Go/Get probability, close dates, project timings, resource allocation, Cost, Cashflow, Scope, Risk. Provide sales direction for the business through detailed business development and analysis of markets to ensure sustainability. Drive best practice techniques within the sales and proposals teams. Accountable for all sales activities to ensure that the business has a healthy pipeline of opportunities supporting the financial targets set. Accountable for successfully achieving the sales and booking targets set by group. Accountable for the management, governance and reporting of monthly sales and proposals performance to the Managing Director, including agreed metrics, OTD of bids, forecast reports, pipeline status. Ensures 100% compliance and governance with business policy and procedures. Contributing to the implementation and then ongoing compliance with quality systems to ISO standards and 45001, or equivalent, including planning, preparation, and participation of external audits. Drive continuous improvement strategies with the Senior sales and proposals personnel along with other key stakeholders: process improvement, costing sheet progression, cost reductions, sales material, standardisation of conveyors. Provide effective support for the Sales and proposals team, ensuring technical and commercial support is available as required to ensure all proposals are sufficiently reviewed, approved and achievable, in line with the proposals process. Work with fellow Directors driving collaborative strategies for the group relating to standardisation of policy, process and systems and shared resources. Drive strategy for best practice across all areas of the business, providing leadership, mentoring and guidance to the management team. Develop the Sales and Proposals teams to be more commercially aware of opportunities for competitive advantages, strategic positioning, high risk potentials so that mitigation or reduction measures can be implemented. Minimum Requirements: Demonstrable experience within Material Handling, Construction or / and Structural Steel industries Degree qualified in a technical or business management discipline Experience in a technical sales management role Experience in either a technical sales or proposal management position Experience of owning sales targets, forecasting and pipeline management Critical and analytical thinker, sound decision maker, assertive Able to mentor/lead management teams effectively Experience and understanding of heavy engineering and/or material handling products/processes Strong people management skills Excellent written and verbal communication skills, and with attention to detail Highly organised and able to prioritise workload in a multidisciplinary environment Ability to project strategy clearly, setting goals and objectives for Managers/Senior Managers Experience of presenting up to board level / senior level clients Exceptional leadership, visible, approachable, and with consistency across all business areas Adhere to the business's core values through working relationships, attitude, and behaviour Ability to travel to clients' sites when necessary For more information on this opportunity please feel free to contact the retained recruitment partner Adam Pearson at Imperial Recruitment Group. Imperial Recruitment Group is committed to being an equal opportunities employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds, experiences, and abilities, ensuring fair treatment throughout the recruitment process.
Apr 29, 2026
Full time
Imperial Recruitment Group are delighted to announce that we are working a long established organisation to recruit for a Sales & Proposals Director in Adlington on a permanent basis. LOCATION: Hybrid - Adlington SALARY: Competitive (Depending on Experience) HOURS: General office hours (Mon -Fri) JOB OVERVIEW: The Sales & Proposals Director provides leadership and is responsible for the sales pipeline and business development activities, along with proposal management of the bid team to ensure that the generation and active progression of opportunities is significant enough to support and achieve the booking and sales targets. The role is responsible for developing and implementing tools and processes that aid the progress of business development into new business sectors, manage sales pipeline producing accurate forecasting tools and reports for business planning, highlight and manage risk at the front end of all opportunities, generate accurate costing material that is in conjunction with other departments ensuring high throughput of enquiries and effective and efficient handover. The Sales and Proposals Director must effectively communicate the vision of the business, driving accountability, ownership, and measured performance. Translating the overarching business deliverables into clearly defined KPIs. You'll be supported with personalised on the job training, coaching, mentoring and twice-yearly development and performance reviews to help maintain & develop your contributions and competence. KEY RESPONSIBILITIES: Present and chair meetings with senior representatives from all customers to ensure that our offer is well received and understood, giving the company the best chances of success. Accountable for all sales negotiations and discussions with customers, ensuring that risk, commercial and contractual obligations are accounted for and that safeguard the business. Accountable for reporting weekly & monthly sales pipeline, forecasting and hot opportunities to the Managing Director, including agreed metrics, Go/Get probability, close dates, project timings, resource allocation, Cost, Cashflow, Scope, Risk. Provide sales direction for the business through detailed business development and analysis of markets to ensure sustainability. Drive best practice techniques within the sales and proposals teams. Accountable for all sales activities to ensure that the business has a healthy pipeline of opportunities supporting the financial targets set. Accountable for successfully achieving the sales and booking targets set by group. Accountable for the management, governance and reporting of monthly sales and proposals performance to the Managing Director, including agreed metrics, OTD of bids, forecast reports, pipeline status. Ensures 100% compliance and governance with business policy and procedures. Contributing to the implementation and then ongoing compliance with quality systems to ISO standards and 45001, or equivalent, including planning, preparation, and participation of external audits. Drive continuous improvement strategies with the Senior sales and proposals personnel along with other key stakeholders: process improvement, costing sheet progression, cost reductions, sales material, standardisation of conveyors. Provide effective support for the Sales and proposals team, ensuring technical and commercial support is available as required to ensure all proposals are sufficiently reviewed, approved and achievable, in line with the proposals process. Work with fellow Directors driving collaborative strategies for the group relating to standardisation of policy, process and systems and shared resources. Drive strategy for best practice across all areas of the business, providing leadership, mentoring and guidance to the management team. Develop the Sales and Proposals teams to be more commercially aware of opportunities for competitive advantages, strategic positioning, high risk potentials so that mitigation or reduction measures can be implemented. Minimum Requirements: Demonstrable experience within Material Handling, Construction or / and Structural Steel industries Degree qualified in a technical or business management discipline Experience in a technical sales management role Experience in either a technical sales or proposal management position Experience of owning sales targets, forecasting and pipeline management Critical and analytical thinker, sound decision maker, assertive Able to mentor/lead management teams effectively Experience and understanding of heavy engineering and/or material handling products/processes Strong people management skills Excellent written and verbal communication skills, and with attention to detail Highly organised and able to prioritise workload in a multidisciplinary environment Ability to project strategy clearly, setting goals and objectives for Managers/Senior Managers Experience of presenting up to board level / senior level clients Exceptional leadership, visible, approachable, and with consistency across all business areas Adhere to the business's core values through working relationships, attitude, and behaviour Ability to travel to clients' sites when necessary For more information on this opportunity please feel free to contact the retained recruitment partner Adam Pearson at Imperial Recruitment Group. Imperial Recruitment Group is committed to being an equal opportunities employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds, experiences, and abilities, ensuring fair treatment throughout the recruitment process.
Imperial Recruitment Group are delighted to announce that we are working a long established organisation to recruit for a Sales & Proposals Director in Sunderland on a permanent basis. LOCATION: Remote - Sunderland SALARY: Competitive (Depending on Experience) HOURS: General office hours (Mon -Fri) JOB OVERVIEW: The Sales & Proposals Director provides leadership and is responsible for the sales pipeline and business development activities, along with proposal management of the bid team to ensure that the generation and active progression of opportunities is significant enough to support and achieve the booking and sales targets. The role is responsible for developing and implementing tools and processes that aid the progress of business development into new business sectors, manage sales pipeline producing accurate forecasting tools and reports for business planning, highlight and manage risk at the front end of all opportunities, generate accurate costing material that is in conjunction with other departments ensuring high throughput of enquiries and effective and efficient handover. The Sales and Proposals Director must effectively communicate the vision of the business, driving accountability, ownership, and measured performance. Translating the overarching business deliverables into clearly defined KPIs. You'll be supported with personalised on the job training, coaching, mentoring and twice-yearly development and performance reviews to help maintain & develop your contributions and competence. KEY RESPONSIBILITIES: Present and chair meetings with senior representatives from all customers to ensure that our offer is well received and understood, giving the company the best chances of success. Accountable for all sales negotiations and discussions with customers, ensuring that risk, commercial and contractual obligations are accounted for and that safeguard the business. Accountable for reporting weekly & monthly sales pipeline, forecasting and hot opportunities to the Managing Director, including agreed metrics, Go/Get probability, close dates, project timings, resource allocation, Cost, Cashflow, Scope, Risk. Provide sales direction for the business through detailed business development and analysis of markets to ensure sustainability. Drive best practice techniques within the sales and proposals teams. Accountable for all sales activities to ensure that the business has a healthy pipeline of opportunities supporting the financial targets set. Accountable for successfully achieving the sales and booking targets set by group. Accountable for the management, governance and reporting of monthly sales and proposals performance to the Managing Director, including agreed metrics, OTD of bids, forecast reports, pipeline status. Ensures 100% compliance and governance with business policy and procedures. Contributing to the implementation and then ongoing compliance with quality systems to ISO standards and 45001, or equivalent, including planning, preparation, and participation of external audits. Drive continuous improvement strategies with the Senior sales and proposals personnel along with other key stakeholders: process improvement, costing sheet progression, cost reductions, sales material, standardisation of conveyors. Provide effective support for the Sales and proposals team, ensuring technical and commercial support is available as required to ensure all proposals are sufficiently reviewed, approved and achievable, in line with the proposals process. Work with fellow Directors driving collaborative strategies for the group relating to standardisation of policy, process and systems and shared resources. Drive strategy for best practice across all areas of the business, providing leadership, mentoring and guidance to the management team. Develop the Sales and Proposals teams to be more commercially aware of opportunities for competitive advantages, strategic positioning, high risk potentials so that mitigation or reduction measures can be implemented. Minimum Requirements: Demonstrable experience within Material Handling, Construction or / and Structural Steel industries Degree qualified in a technical or business management discipline Experience in a technical sales management role Experience in either a technical sales or proposal management position Experience of owning sales targets, forecasting and pipeline management Critical and analytical thinker, sound decision maker, assertive Able to mentor/lead management teams effectively Experience and understanding of heavy engineering and/or material handling products/processes Strong people management skills Excellent written and verbal communication skills, and with attention to detail Highly organised and able to prioritise workload in a multidisciplinary environment Ability to project strategy clearly, setting goals and objectives for Managers/Senior Managers Experience of presenting up to board level / senior level clients Exceptional leadership, visible, approachable, and with consistency across all business areas Adhere to the business's core values through working relationships, attitude, and behaviour Ability to travel to clients' sites when necessary For more information on this opportunity please feel free to contact the retained recruitment partner Adam Pearson at Imperial Recruitment Group. Imperial Recruitment Group is committed to being an equal opportunities employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds, experiences, and abilities, ensuring fair treatment throughout the recruitment process.
Apr 29, 2026
Full time
Imperial Recruitment Group are delighted to announce that we are working a long established organisation to recruit for a Sales & Proposals Director in Sunderland on a permanent basis. LOCATION: Remote - Sunderland SALARY: Competitive (Depending on Experience) HOURS: General office hours (Mon -Fri) JOB OVERVIEW: The Sales & Proposals Director provides leadership and is responsible for the sales pipeline and business development activities, along with proposal management of the bid team to ensure that the generation and active progression of opportunities is significant enough to support and achieve the booking and sales targets. The role is responsible for developing and implementing tools and processes that aid the progress of business development into new business sectors, manage sales pipeline producing accurate forecasting tools and reports for business planning, highlight and manage risk at the front end of all opportunities, generate accurate costing material that is in conjunction with other departments ensuring high throughput of enquiries and effective and efficient handover. The Sales and Proposals Director must effectively communicate the vision of the business, driving accountability, ownership, and measured performance. Translating the overarching business deliverables into clearly defined KPIs. You'll be supported with personalised on the job training, coaching, mentoring and twice-yearly development and performance reviews to help maintain & develop your contributions and competence. KEY RESPONSIBILITIES: Present and chair meetings with senior representatives from all customers to ensure that our offer is well received and understood, giving the company the best chances of success. Accountable for all sales negotiations and discussions with customers, ensuring that risk, commercial and contractual obligations are accounted for and that safeguard the business. Accountable for reporting weekly & monthly sales pipeline, forecasting and hot opportunities to the Managing Director, including agreed metrics, Go/Get probability, close dates, project timings, resource allocation, Cost, Cashflow, Scope, Risk. Provide sales direction for the business through detailed business development and analysis of markets to ensure sustainability. Drive best practice techniques within the sales and proposals teams. Accountable for all sales activities to ensure that the business has a healthy pipeline of opportunities supporting the financial targets set. Accountable for successfully achieving the sales and booking targets set by group. Accountable for the management, governance and reporting of monthly sales and proposals performance to the Managing Director, including agreed metrics, OTD of bids, forecast reports, pipeline status. Ensures 100% compliance and governance with business policy and procedures. Contributing to the implementation and then ongoing compliance with quality systems to ISO standards and 45001, or equivalent, including planning, preparation, and participation of external audits. Drive continuous improvement strategies with the Senior sales and proposals personnel along with other key stakeholders: process improvement, costing sheet progression, cost reductions, sales material, standardisation of conveyors. Provide effective support for the Sales and proposals team, ensuring technical and commercial support is available as required to ensure all proposals are sufficiently reviewed, approved and achievable, in line with the proposals process. Work with fellow Directors driving collaborative strategies for the group relating to standardisation of policy, process and systems and shared resources. Drive strategy for best practice across all areas of the business, providing leadership, mentoring and guidance to the management team. Develop the Sales and Proposals teams to be more commercially aware of opportunities for competitive advantages, strategic positioning, high risk potentials so that mitigation or reduction measures can be implemented. Minimum Requirements: Demonstrable experience within Material Handling, Construction or / and Structural Steel industries Degree qualified in a technical or business management discipline Experience in a technical sales management role Experience in either a technical sales or proposal management position Experience of owning sales targets, forecasting and pipeline management Critical and analytical thinker, sound decision maker, assertive Able to mentor/lead management teams effectively Experience and understanding of heavy engineering and/or material handling products/processes Strong people management skills Excellent written and verbal communication skills, and with attention to detail Highly organised and able to prioritise workload in a multidisciplinary environment Ability to project strategy clearly, setting goals and objectives for Managers/Senior Managers Experience of presenting up to board level / senior level clients Exceptional leadership, visible, approachable, and with consistency across all business areas Adhere to the business's core values through working relationships, attitude, and behaviour Ability to travel to clients' sites when necessary For more information on this opportunity please feel free to contact the retained recruitment partner Adam Pearson at Imperial Recruitment Group. Imperial Recruitment Group is committed to being an equal opportunities employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds, experiences, and abilities, ensuring fair treatment throughout the recruitment process.
Overview Store ManagerHere at Cuppacoff we are a diverse organisation and operate a broad range of hospitality franchises across the UK. We aspire to be the best of the best and reflect this in our teams across the country.One of our franchises is Costa Coffee, we want to join them in their mission to inspire the world to love great coffee. Were all about embracing passion, energy and teamwork to serve memorable moments for every one of our customers. And youll be leading from the front, taking your store to new heights with your experience, resourcefulness and wonderful team. Its going to be a thrilling ride.A bit about the roleEverything and we mean everything is yours. The store, stock, standards, team, labour, customers and coffee, coffee, coffee. Its all yours to own and grow. So go ahead and make it your own. What's involved? Creating the perfect space for customers to kick back with our coffee Drumming up fresh ideas that meet customers ever-changing wants and needs Taking ownership of all controllable costs through effective management of stock, labour, training, and reward and recognition Inspiring your team to get buzzed about the business Training and developing your team to reach their full potential A bit about you A passion for coffee and people is just the start of what were looking for. What else makes a great Store Manager? Experience in leading a store team and inspiring them to strive for excellence. A commercial mind with the ability to think ahead and see the bigger picture, maximising every sales opportunity A brand ambassador who ensures attention to brand standards An ambitious character who wants to be part of our growth journey Ability to thrive under pressure and execute at pace Experience of managing, coaching and developing team members they could be our future leaders What we can offer We're really proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits: £29,500 per annum 40 hour week contract 28 days holiday (inclusive of Bank Holidays) Bespoke training and development to suit your career aspirations Whilst on Shift 50% discount on handmade drinks plus 50% on food and bottled drinks Costa Employee Discount Card 25% off food & drinks in any Costa store when youre not working Company pension Opportunity to impact your local community by getting involved And if this isn't enough, you'll also enjoy some fundraising for our Costa Foundation, helping children in coffee-growing communities gain access to safe and quality education. A bit about us At the heart of Costa Coffee are our values. We believe in Passion, Warmth, Trust and Courage. Were the No. 1 coffee brand in the UK for the 14th year in a row. Here, youll be part of a genuine, passionate and warm team that shares a love for coffee and a desire to deliver great experiences to our customers, communities and people.At Costa Coffee, we celebrate inclusion and equality and believe everyone should bring their true self to work. We advocate collaboration and transparency. And embrace differences in all that we do.For any reasonable adjustments and general queries please contact This role is for a store owned by one of our franchise partners, their hiring process, salary and benefits may vary from those within a wholly owned Costa store advert.
Apr 29, 2026
Full time
Overview Store ManagerHere at Cuppacoff we are a diverse organisation and operate a broad range of hospitality franchises across the UK. We aspire to be the best of the best and reflect this in our teams across the country.One of our franchises is Costa Coffee, we want to join them in their mission to inspire the world to love great coffee. Were all about embracing passion, energy and teamwork to serve memorable moments for every one of our customers. And youll be leading from the front, taking your store to new heights with your experience, resourcefulness and wonderful team. Its going to be a thrilling ride.A bit about the roleEverything and we mean everything is yours. The store, stock, standards, team, labour, customers and coffee, coffee, coffee. Its all yours to own and grow. So go ahead and make it your own. What's involved? Creating the perfect space for customers to kick back with our coffee Drumming up fresh ideas that meet customers ever-changing wants and needs Taking ownership of all controllable costs through effective management of stock, labour, training, and reward and recognition Inspiring your team to get buzzed about the business Training and developing your team to reach their full potential A bit about you A passion for coffee and people is just the start of what were looking for. What else makes a great Store Manager? Experience in leading a store team and inspiring them to strive for excellence. A commercial mind with the ability to think ahead and see the bigger picture, maximising every sales opportunity A brand ambassador who ensures attention to brand standards An ambitious character who wants to be part of our growth journey Ability to thrive under pressure and execute at pace Experience of managing, coaching and developing team members they could be our future leaders What we can offer We're really proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits: £29,500 per annum 40 hour week contract 28 days holiday (inclusive of Bank Holidays) Bespoke training and development to suit your career aspirations Whilst on Shift 50% discount on handmade drinks plus 50% on food and bottled drinks Costa Employee Discount Card 25% off food & drinks in any Costa store when youre not working Company pension Opportunity to impact your local community by getting involved And if this isn't enough, you'll also enjoy some fundraising for our Costa Foundation, helping children in coffee-growing communities gain access to safe and quality education. A bit about us At the heart of Costa Coffee are our values. We believe in Passion, Warmth, Trust and Courage. Were the No. 1 coffee brand in the UK for the 14th year in a row. Here, youll be part of a genuine, passionate and warm team that shares a love for coffee and a desire to deliver great experiences to our customers, communities and people.At Costa Coffee, we celebrate inclusion and equality and believe everyone should bring their true self to work. We advocate collaboration and transparency. And embrace differences in all that we do.For any reasonable adjustments and general queries please contact This role is for a store owned by one of our franchise partners, their hiring process, salary and benefits may vary from those within a wholly owned Costa store advert.
About a career with Elis Elis is an international multi-service provider, offering textile, hygiene and facility services solutions. With over 50,000 employees across 28 countries, we provide essential, sustainable services to the industrial, hospitality, healthcare, and commercial sectors. In the Industrial & Commercial Services (ICS) division, we specialise in innovative, circular solutions-supplying workwear, hygiene products, washroom services and industrial wipers through a reliable rental model that reduces waste and supports our customers' operational efficiency. Customer Relationship AdvisorICS Wakefield Full-time Permanent What will make you stand out? Strong customer service and relationship-building skills. Excellent communication skills (verbal and written). Highly proficient in Microsoft Office (especially Excel) and Microsoft Dynamics. Attention to detail with strong analytical and organisational abilities. Ability to work independently, manage multiple priorities and meet deadlines. Experience in sales, service management or administration is desirable. Previous people management experience is advantageous. Your Mission at Elis We're looking for a Customer Relationship Assistant to join our ICS team at our Wakefield site to deliver exceptional customer service while supporting Account Managers and Customer Service Manager in strengthening client relationships and driving continuous improvement. This is a varied, rewarding role ideal for someone with strong communication, organisation, and analytical skills. Serve as the dedicated point of contact for complex or at-risk customers, helping rebuild and strengthen partnerships. Manage all direct communications (email, phone) from key customers efficiently and professionally. Collate and relay feedback from Drivers and On-Premise Delivery teams to Account Managers. Support account management activity, including meeting preparation, reporting, and analysis of service issues and risks. Prepare quotations (CARs), contractual documentation, and ensure timely follow-up of actions. Contribute to revenue generation activities by coordinating with Operations and Service teams and maintaining regular reporting. Analyse lost business and complaint data to identify service trends and improvement areas. Provide accurate financial reporting and contribute to business reviews with General Managers. Offer training, coaching and subject matter support to colleagues when required. Work collaboratively on projects that drive service and process improvements across the ICS division. What's on offer? 29 Days Holiday Employee Assistance Programme On-site Parking Clear career progression within a multinational organisation 29 days holiday (including bank holidays) Ongoing training and development opportunities Be part of a company committed to sustainability and the circular economy A supportive team environment where your ideas and contributions matter
Apr 29, 2026
Full time
About a career with Elis Elis is an international multi-service provider, offering textile, hygiene and facility services solutions. With over 50,000 employees across 28 countries, we provide essential, sustainable services to the industrial, hospitality, healthcare, and commercial sectors. In the Industrial & Commercial Services (ICS) division, we specialise in innovative, circular solutions-supplying workwear, hygiene products, washroom services and industrial wipers through a reliable rental model that reduces waste and supports our customers' operational efficiency. Customer Relationship AdvisorICS Wakefield Full-time Permanent What will make you stand out? Strong customer service and relationship-building skills. Excellent communication skills (verbal and written). Highly proficient in Microsoft Office (especially Excel) and Microsoft Dynamics. Attention to detail with strong analytical and organisational abilities. Ability to work independently, manage multiple priorities and meet deadlines. Experience in sales, service management or administration is desirable. Previous people management experience is advantageous. Your Mission at Elis We're looking for a Customer Relationship Assistant to join our ICS team at our Wakefield site to deliver exceptional customer service while supporting Account Managers and Customer Service Manager in strengthening client relationships and driving continuous improvement. This is a varied, rewarding role ideal for someone with strong communication, organisation, and analytical skills. Serve as the dedicated point of contact for complex or at-risk customers, helping rebuild and strengthen partnerships. Manage all direct communications (email, phone) from key customers efficiently and professionally. Collate and relay feedback from Drivers and On-Premise Delivery teams to Account Managers. Support account management activity, including meeting preparation, reporting, and analysis of service issues and risks. Prepare quotations (CARs), contractual documentation, and ensure timely follow-up of actions. Contribute to revenue generation activities by coordinating with Operations and Service teams and maintaining regular reporting. Analyse lost business and complaint data to identify service trends and improvement areas. Provide accurate financial reporting and contribute to business reviews with General Managers. Offer training, coaching and subject matter support to colleagues when required. Work collaboratively on projects that drive service and process improvements across the ICS division. What's on offer? 29 Days Holiday Employee Assistance Programme On-site Parking Clear career progression within a multinational organisation 29 days holiday (including bank holidays) Ongoing training and development opportunities Be part of a company committed to sustainability and the circular economy A supportive team environment where your ideas and contributions matter
