Facilities Assistant ITM Power Location: Sheffield Direct Applicants Only - No Agency Applications at this time About ITM Power ITM is at the forefront of the green hydrogen industry, designing and manufacturing cutting edge PEM electrolysers that are instrumental in global decarbonisation efforts. With over two decades of scientific expertise, we've established ourselves as industry leaders in clean energy technology. Our Journey and Growth As pioneers in green hydrogen technology, ITM is offering the most advanced PEM electrolyser technology in the world. Founded in 2000, ITM Power PLC was one of the first companies of its kind to be listed on the AIM market of the London Stock Exchange. Headquartered in the UK, our state of the art manufacturing facility is the world's first largest PEM Gigafactory in commercial operation, and home to our R&D and manufacturing. ITM Power Germany is our hub in the heart of the EU. This facility not only houses regional functions including business development and engineering, but also our Aftersales services with the ability to quickly deploy stacks. Innovation and Impact Our PEM electrolysers are deployed in some of the world's largest green hydrogen projects. We continue to push the boundaries of technology, enhancing cost effectiveness and sustainability. Join Our Mission ITM is in the midst of a transformative phase, focusing on streamlined delivery and operational excellence. We're seeking talented individuals who share our passion for clean energy and our drive to make a tangible impact on the world's transition to net zero. You will be working with an inspiring bunch of people, encouraging each other to be the best we can. We've come a long way, join us in the next step of our incredible journey! What are we looking for We have an opportunity for a Facilities Assistant who will support the safe and efficient running of all ITM sites by ensuring that buildings, welfare areas, storage areas and external grounds are clean, secure and maintained to a high standard. The role includes general repairs, safety checks, site cleanliness, and facilities support. Responsibilities Perform first line maintenance tasks such as minor plumbing, electrical fixes (e.g., replacing bulbs), basic carpentry and general repairs. Inspect non production areas (offices, canteens, break rooms, restrooms, locker rooms) to ensure they remain fit for use. As directed by the Facilities Manager carry out regular site and equipment inspections and maintain accurate, including asset registers, PPM schedules and compliance documentation for Facilities and Maintenance. Support planned preventative maintenance (PPM) activities for building fabric and facilities equipment. Report machinery issues to the Maintenance team when beyond postholders scope. Support in the triaging of Maintenance and Facilities tickets raised on the Facilities system. Ensure facilities contractors and suppliers maintain high quality service delivery and comply with agreed RAM's. Conduct regular safety checks such as fire alarm tests, emergency lighting checks, and walk round inspections. Ensure compliance with site safety standards. Support safe storage and use of cleaning materials and equipment. Ensure cleaning schedules and hygiene standards are consistently met. Act as the first point of contact for facilities queries and maintenance issues. Support effective building communication, events and engagement initiatives. Help ensure occupier satisfaction through prompt, proactive and solution focused service. Assist with contractor performance monitoring. Raise purchase requisitions in Microsoft Dynamics for cleaning materials, consumables and small maintenance items. Track order status and delivery progress through Dynamics. Receipt goods in the system upon delivery and ensure items are correctly stored. Maintain minimum stock thresholds and proactively reorder to avoid shortages. About You Knowledge and Experience Experience in maintenance, caretaking, or facilities roles in an industrial or commercial setting Practical skills in basic repairs, DIY and general maintenance Strong understanding of workplace safety standards Ability to prioritise tasks in a busy manufacturing environment Comfortable with manual handling and physical work Experience using Microsoft Dynamics or similar ERP systems Knowledge of purchasing processes or stock control Advantageous IOSH Managing Safely RA Training First Aid training Fire Marshall training NEBOSH Cert Compliance Management and Auditing Electrical Knowledge HVAC Knowledge or Experience Plumbing/Utilities experience Skills and Abilities Proactive, reliable, and safety focused. Strong communication skills and a helpful, service driven approach. Practical thinker with good problem solving skills. Able to work independently and manage competing priorities. What We Offer The opportunity to work with cutting edge technology in a rapidly growing industry, within a dynamic environment where you can shape the future of energy and work with a team that's actively addressing global climate challenges. Our corporate culture values safety, integrity and continuous improvement. A competitive salary and an excellent contributory pension, 25 days holiday and a wider range of benefits including: Buy as you earn (BAYE) share scheme Birthday holiday Holiday Purchase Cycle to work scheme Lifestyle Discounts Employee Assistance Programme Health Cash Plan Eye Care Gym Scheme Life assurance EV Car Leasing Enhanced Parental Leave Motor Save Scheme Tech Save Scheme Our onsite parking includes free electric car charging points We know your career is important to you, it's important to us too, which is why we also offer opportunities for you to grow and develop your career. If you are looking to join a growing, dynamic business and want to be part of our amazing team we would love to hear from you. Our success is driven by the exceptional diversity of our people. We are proud to be an equal opportunity employer, committed to promoting and creating a diverse and inclusive environment where we encourage our employees to learn and grow, fuelled by mutual respect in a place where ideas flow and thrive.
Mar 14, 2026
Full time
Facilities Assistant ITM Power Location: Sheffield Direct Applicants Only - No Agency Applications at this time About ITM Power ITM is at the forefront of the green hydrogen industry, designing and manufacturing cutting edge PEM electrolysers that are instrumental in global decarbonisation efforts. With over two decades of scientific expertise, we've established ourselves as industry leaders in clean energy technology. Our Journey and Growth As pioneers in green hydrogen technology, ITM is offering the most advanced PEM electrolyser technology in the world. Founded in 2000, ITM Power PLC was one of the first companies of its kind to be listed on the AIM market of the London Stock Exchange. Headquartered in the UK, our state of the art manufacturing facility is the world's first largest PEM Gigafactory in commercial operation, and home to our R&D and manufacturing. ITM Power Germany is our hub in the heart of the EU. This facility not only houses regional functions including business development and engineering, but also our Aftersales services with the ability to quickly deploy stacks. Innovation and Impact Our PEM electrolysers are deployed in some of the world's largest green hydrogen projects. We continue to push the boundaries of technology, enhancing cost effectiveness and sustainability. Join Our Mission ITM is in the midst of a transformative phase, focusing on streamlined delivery and operational excellence. We're seeking talented individuals who share our passion for clean energy and our drive to make a tangible impact on the world's transition to net zero. You will be working with an inspiring bunch of people, encouraging each other to be the best we can. We've come a long way, join us in the next step of our incredible journey! What are we looking for We have an opportunity for a Facilities Assistant who will support the safe and efficient running of all ITM sites by ensuring that buildings, welfare areas, storage areas and external grounds are clean, secure and maintained to a high standard. The role includes general repairs, safety checks, site cleanliness, and facilities support. Responsibilities Perform first line maintenance tasks such as minor plumbing, electrical fixes (e.g., replacing bulbs), basic carpentry and general repairs. Inspect non production areas (offices, canteens, break rooms, restrooms, locker rooms) to ensure they remain fit for use. As directed by the Facilities Manager carry out regular site and equipment inspections and maintain accurate, including asset registers, PPM schedules and compliance documentation for Facilities and Maintenance. Support planned preventative maintenance (PPM) activities for building fabric and facilities equipment. Report machinery issues to the Maintenance team when beyond postholders scope. Support in the triaging of Maintenance and Facilities tickets raised on the Facilities system. Ensure facilities contractors and suppliers maintain high quality service delivery and comply with agreed RAM's. Conduct regular safety checks such as fire alarm tests, emergency lighting checks, and walk round inspections. Ensure compliance with site safety standards. Support safe storage and use of cleaning materials and equipment. Ensure cleaning schedules and hygiene standards are consistently met. Act as the first point of contact for facilities queries and maintenance issues. Support effective building communication, events and engagement initiatives. Help ensure occupier satisfaction through prompt, proactive and solution focused service. Assist with contractor performance monitoring. Raise purchase requisitions in Microsoft Dynamics for cleaning materials, consumables and small maintenance items. Track order status and delivery progress through Dynamics. Receipt goods in the system upon delivery and ensure items are correctly stored. Maintain minimum stock thresholds and proactively reorder to avoid shortages. About You Knowledge and Experience Experience in maintenance, caretaking, or facilities roles in an industrial or commercial setting Practical skills in basic repairs, DIY and general maintenance Strong understanding of workplace safety standards Ability to prioritise tasks in a busy manufacturing environment Comfortable with manual handling and physical work Experience using Microsoft Dynamics or similar ERP systems Knowledge of purchasing processes or stock control Advantageous IOSH Managing Safely RA Training First Aid training Fire Marshall training NEBOSH Cert Compliance Management and Auditing Electrical Knowledge HVAC Knowledge or Experience Plumbing/Utilities experience Skills and Abilities Proactive, reliable, and safety focused. Strong communication skills and a helpful, service driven approach. Practical thinker with good problem solving skills. Able to work independently and manage competing priorities. What We Offer The opportunity to work with cutting edge technology in a rapidly growing industry, within a dynamic environment where you can shape the future of energy and work with a team that's actively addressing global climate challenges. Our corporate culture values safety, integrity and continuous improvement. A competitive salary and an excellent contributory pension, 25 days holiday and a wider range of benefits including: Buy as you earn (BAYE) share scheme Birthday holiday Holiday Purchase Cycle to work scheme Lifestyle Discounts Employee Assistance Programme Health Cash Plan Eye Care Gym Scheme Life assurance EV Car Leasing Enhanced Parental Leave Motor Save Scheme Tech Save Scheme Our onsite parking includes free electric car charging points We know your career is important to you, it's important to us too, which is why we also offer opportunities for you to grow and develop your career. If you are looking to join a growing, dynamic business and want to be part of our amazing team we would love to hear from you. Our success is driven by the exceptional diversity of our people. We are proud to be an equal opportunity employer, committed to promoting and creating a diverse and inclusive environment where we encourage our employees to learn and grow, fuelled by mutual respect in a place where ideas flow and thrive.
Gordon Yates Recruitment Consultancy
Bloomsbury, Shropshire
Recruitment & Onboarding Advisor (Part-Time) Salary: £23,400 per annum (FTE £39,000pa) Contract: Permanent, Part-time: 3 days per week (no flexibility on 21 hours per week) Location: Hybrid working Central London / Remote Sector: Not-for-profit The successful candidate will ideally not have done sales focused recruitment; relevant in-house coordination and onboarding with strong accuracy and attention to detail essential. Previous experience within a not for profit organisation, membership or charity highly desired. This is also NOT a generalist position within HR. About the Role We are recruiting on behalf of our client , a well-established not-for-profit organisation based in Central London , for a Recruitment & Onboarding Advisor to join their People and Operations function. This is a key role responsible for delivering a high-quality, end-to-end recruitment and onboarding service. You will act as the first point of contact for hiring managers, candidates, and new starters, ensuring a smooth, inclusive, and well-managed experience from vacancy approval through to successful onboarding. The role would suit someone with strong in-house recruitment experience who enjoys working closely with stakeholders, managing multiple recruitment processes, and continuously improving systems and candidate experience. Key Responsibilities Recruitment: Act as the first point of contact for all recruitment-related queries Manage the full end-to-end recruitment lifecycle across the organisation Advise hiring managers on recruitment and selection processes, ensuring compliance with policy, legislation, and EDI best practice Support managers in producing accurate, compliant job descriptions and adverts Identify appropriate job boards and platforms for advertising roles Manage the organisation s careers content, ensuring it is engaging and up to date Review applications and provide shortlists aligned to hiring requirements Coordinate interviews and assessment activity (remote and in-person) Participate in interview panels when required Provide professional and constructive feedback to candidates Manage and issue employment offers Onboarding: Act as the first point of contact for onboarding queries Manage pre-employment checks efficiently and accurately Liaise with new starters to ensure a smooth onboarding experience Work with line managers to coordinate inductions, IT access, and equipment Keep stakeholders informed throughout the onboarding journey Systems, Data & Continuous Improvement: Maintain accurate recruitment and onboarding records in line with GDPR and information governance requirements Use and administer HRIS / recruitment systems effectively Review processes and recommend improvements to enhance efficiency, candidate experience, and EDI outcomes Support wider People & Culture initiatives as required About You: Proven experience managing end-to-end recruitment and onboarding, ideally in an in-house setting Strong stakeholder management skills with the ability to build trusted relationships at all levels Experience using HRIS or recruitment management systems Excellent organisational skills with strong attention to detail Confident written and verbal communication skills Good understanding of UK employment legislation and HR best practice Comfortable working independently within a small, collaborative team Proficient in Microsoft 365, particularly Excel, Word, PowerPoint and SharePoint / OneDrive The Package Competitive salary of £23,400 per annum (FTE £39,000pa) Part-time, permanent role with some hybrid and flexible working Generous pension contribution Annual leave plus bank holidays (pro rata) Additional wellbeing-focused benefits Training and development opportunities Supportive, inclusive not-for-profit environment ASAP start following successful interview. Please note that the closing date may change depending on application volumes. Click apply below to be considered
Mar 14, 2026
Full time
Recruitment & Onboarding Advisor (Part-Time) Salary: £23,400 per annum (FTE £39,000pa) Contract: Permanent, Part-time: 3 days per week (no flexibility on 21 hours per week) Location: Hybrid working Central London / Remote Sector: Not-for-profit The successful candidate will ideally not have done sales focused recruitment; relevant in-house coordination and onboarding with strong accuracy and attention to detail essential. Previous experience within a not for profit organisation, membership or charity highly desired. This is also NOT a generalist position within HR. About the Role We are recruiting on behalf of our client , a well-established not-for-profit organisation based in Central London , for a Recruitment & Onboarding Advisor to join their People and Operations function. This is a key role responsible for delivering a high-quality, end-to-end recruitment and onboarding service. You will act as the first point of contact for hiring managers, candidates, and new starters, ensuring a smooth, inclusive, and well-managed experience from vacancy approval through to successful onboarding. The role would suit someone with strong in-house recruitment experience who enjoys working closely with stakeholders, managing multiple recruitment processes, and continuously improving systems and candidate experience. Key Responsibilities Recruitment: Act as the first point of contact for all recruitment-related queries Manage the full end-to-end recruitment lifecycle across the organisation Advise hiring managers on recruitment and selection processes, ensuring compliance with policy, legislation, and EDI best practice Support managers in producing accurate, compliant job descriptions and adverts Identify appropriate job boards and platforms for advertising roles Manage the organisation s careers content, ensuring it is engaging and up to date Review applications and provide shortlists aligned to hiring requirements Coordinate interviews and assessment activity (remote and in-person) Participate in interview panels when required Provide professional and constructive feedback to candidates Manage and issue employment offers Onboarding: Act as the first point of contact for onboarding queries Manage pre-employment checks efficiently and accurately Liaise with new starters to ensure a smooth onboarding experience Work with line managers to coordinate inductions, IT access, and equipment Keep stakeholders informed throughout the onboarding journey Systems, Data & Continuous Improvement: Maintain accurate recruitment and onboarding records in line with GDPR and information governance requirements Use and administer HRIS / recruitment systems effectively Review processes and recommend improvements to enhance efficiency, candidate experience, and EDI outcomes Support wider People & Culture initiatives as required About You: Proven experience managing end-to-end recruitment and onboarding, ideally in an in-house setting Strong stakeholder management skills with the ability to build trusted relationships at all levels Experience using HRIS or recruitment management systems Excellent organisational skills with strong attention to detail Confident written and verbal communication skills Good understanding of UK employment legislation and HR best practice Comfortable working independently within a small, collaborative team Proficient in Microsoft 365, particularly Excel, Word, PowerPoint and SharePoint / OneDrive The Package Competitive salary of £23,400 per annum (FTE £39,000pa) Part-time, permanent role with some hybrid and flexible working Generous pension contribution Annual leave plus bank holidays (pro rata) Additional wellbeing-focused benefits Training and development opportunities Supportive, inclusive not-for-profit environment ASAP start following successful interview. Please note that the closing date may change depending on application volumes. Click apply below to be considered
Practice Support Administrator Blackwood or Cardiff(Hybrid) Salary up to £30,000 Yolk Recruitment are working with a well-established and growing boutique wealth management practice to recruit a Practice Support Administrator. This is a busy and varied role supporting a Financial Adviser, within a successful and expanding business. This is an excellent opportunity for someone who enjoys a busy environment and takes pride in keeping things organised and running smoothly. The role would suit someone with a financial services administration background, though experienced administrators from other sectors who are keen to move into wealth management will also be considered. What you'll be doing Responsibilities will include: Managing and coordinating client meetings for both new and existing clients Sending out relevant documentation and paperwork ahead of appointments Requesting information from external providers Uploading meeting notes and maintaining accurate client records Updating Salesforce and internal systems Passing actions and follow-ups to the paraplanner Speaking with clients by telephone and email when required Managing new client enquiries and sending financial questionnaires Supporting with the organisation of client hospitality events General administrative support to ensure the practice runs smoothly What we're looking for The firm is keen to meet people who are organised, proactive and comfortable managing their own workload. You might currently be: A financial services administrator looking for your next step An experienced administrator wanting to move into wealth management A paraplanner looking for a slightly different role within a growing firm Key qualities include: Strong organisational skills and attention to detail Ability to work independently and take initiative Professional and approachable manner when dealing with clients Good telephone and email communication skills A willingness to learn and develop within financial services You'll have support from the Office Manager and wider team, but you'll also be trusted to manage your own responsibilities. Career development The business is very open to discussing long-term career plans. Whether you want to deepen your experience in administration or progress within financial services, support will be available. The firm is happy to help with relevant industry qualifications and provide a clear pathway for development. What's on offer Salary up to £30,000 Monday-Friday 8.30-4.30 (can be flexible on hours) 25 days annual leave + bank holidays (Office closed over the Christmas period) Hybrid working arrangement Private Medical Insurance Flexible office location (Cardiff or Blackwood- would need to be travel to Blackwood for induction) Personalised financial advice If you'd like to explore whether this role could be the right step for you, get in touch for a confidential chat.
Mar 14, 2026
Full time
Practice Support Administrator Blackwood or Cardiff(Hybrid) Salary up to £30,000 Yolk Recruitment are working with a well-established and growing boutique wealth management practice to recruit a Practice Support Administrator. This is a busy and varied role supporting a Financial Adviser, within a successful and expanding business. This is an excellent opportunity for someone who enjoys a busy environment and takes pride in keeping things organised and running smoothly. The role would suit someone with a financial services administration background, though experienced administrators from other sectors who are keen to move into wealth management will also be considered. What you'll be doing Responsibilities will include: Managing and coordinating client meetings for both new and existing clients Sending out relevant documentation and paperwork ahead of appointments Requesting information from external providers Uploading meeting notes and maintaining accurate client records Updating Salesforce and internal systems Passing actions and follow-ups to the paraplanner Speaking with clients by telephone and email when required Managing new client enquiries and sending financial questionnaires Supporting with the organisation of client hospitality events General administrative support to ensure the practice runs smoothly What we're looking for The firm is keen to meet people who are organised, proactive and comfortable managing their own workload. You might currently be: A financial services administrator looking for your next step An experienced administrator wanting to move into wealth management A paraplanner looking for a slightly different role within a growing firm Key qualities include: Strong organisational skills and attention to detail Ability to work independently and take initiative Professional and approachable manner when dealing with clients Good telephone and email communication skills A willingness to learn and develop within financial services You'll have support from the Office Manager and wider team, but you'll also be trusted to manage your own responsibilities. Career development The business is very open to discussing long-term career plans. Whether you want to deepen your experience in administration or progress within financial services, support will be available. The firm is happy to help with relevant industry qualifications and provide a clear pathway for development. What's on offer Salary up to £30,000 Monday-Friday 8.30-4.30 (can be flexible on hours) 25 days annual leave + bank holidays (Office closed over the Christmas period) Hybrid working arrangement Private Medical Insurance Flexible office location (Cardiff or Blackwood- would need to be travel to Blackwood for induction) Personalised financial advice If you'd like to explore whether this role could be the right step for you, get in touch for a confidential chat.
Job Title: Retail Area Manager Location: East Sussex (multi-site retail locations) Rate of pay: 43,000 - 48,000 p/a Working hours: 35 hours per week, including weekend and Bank Holiday work on a rota basis Work Type: Temporary (Approx 3 months) HRGO Recruitment are seeking a Retail Area Manager , responsible for overseeing multiple retail outlets across East Sussex. This is a key leadership role focused on driving commercial performance, supporting retail teams and maximising income through effective retail operations. This role is ideal for an experienced retail professional who can lead teams, manage multi-site operations and deliver strong financial results while maintaining high operational standards. General Duties: Develop and implement an annual Retail Business Plan to maximise income from donated goods, new goods and Gift Aid Work with Retail Managers to create and manage annual income and expenditure budgets for each location Monitor and review retail performance through regular site visits and monthly performance reporting Support and guide Retail Managers to achieve sales targets, maintain high retail standards and maximise profitability Identify stock requirements and implement strategies to ensure adequate stock levels across all outlets Ensure Gift Aid opportunities are maximised and support teams in achieving donor conversion and Gift Aid targets Act as a key holder for premises within the area and provide out-of-hours access or support where required Effectively line manage Shop Managers and the Warehouse Manager, providing guidance, support and performance management Support recruitment, training and development of staff and volunteers across retail locations Work closely with HR to resolve any performance or disciplinary matters in line with organisational policies Oversee team rotas, holidays and absence management ensuring adequate cover across sites Collaborate with finance teams to review financial performance and investigate any discrepancies Ensure retail outlets promote organisational services and support wider fundraising initiatives Maintain compliance with Health & Safety standards across all retail locations in partnership with facilities teams Promote strong relationships between retail teams and the wider organisation Requirements: Proven experience in a multi-site retail management role Must have experience managing multiple sites Experience working within a charity retail environment is desirable Strong leadership and team management skills Experience managing budgets and delivering sales targets Ability to analyse performance data and implement improvements Excellent organisational and communication skills Ability to travel between multiple retail locations Benefits: Opportunity to lead and develop a multi-site retail operation Work within a supportive and purpose-driven organisation If you are interested in this opportunity, please click "APPLY NOW" and a consultant will be in contact.
Mar 14, 2026
Seasonal
Job Title: Retail Area Manager Location: East Sussex (multi-site retail locations) Rate of pay: 43,000 - 48,000 p/a Working hours: 35 hours per week, including weekend and Bank Holiday work on a rota basis Work Type: Temporary (Approx 3 months) HRGO Recruitment are seeking a Retail Area Manager , responsible for overseeing multiple retail outlets across East Sussex. This is a key leadership role focused on driving commercial performance, supporting retail teams and maximising income through effective retail operations. This role is ideal for an experienced retail professional who can lead teams, manage multi-site operations and deliver strong financial results while maintaining high operational standards. General Duties: Develop and implement an annual Retail Business Plan to maximise income from donated goods, new goods and Gift Aid Work with Retail Managers to create and manage annual income and expenditure budgets for each location Monitor and review retail performance through regular site visits and monthly performance reporting Support and guide Retail Managers to achieve sales targets, maintain high retail standards and maximise profitability Identify stock requirements and implement strategies to ensure adequate stock levels across all outlets Ensure Gift Aid opportunities are maximised and support teams in achieving donor conversion and Gift Aid targets Act as a key holder for premises within the area and provide out-of-hours access or support where required Effectively line manage Shop Managers and the Warehouse Manager, providing guidance, support and performance management Support recruitment, training and development of staff and volunteers across retail locations Work closely with HR to resolve any performance or disciplinary matters in line with organisational policies Oversee team rotas, holidays and absence management ensuring adequate cover across sites Collaborate with finance teams to review financial performance and investigate any discrepancies Ensure retail outlets promote organisational services and support wider fundraising initiatives Maintain compliance with Health & Safety standards across all retail locations in partnership with facilities teams Promote strong relationships between retail teams and the wider organisation Requirements: Proven experience in a multi-site retail management role Must have experience managing multiple sites Experience working within a charity retail environment is desirable Strong leadership and team management skills Experience managing budgets and delivering sales targets Ability to analyse performance data and implement improvements Excellent organisational and communication skills Ability to travel between multiple retail locations Benefits: Opportunity to lead and develop a multi-site retail operation Work within a supportive and purpose-driven organisation If you are interested in this opportunity, please click "APPLY NOW" and a consultant will be in contact.
The Customer Success Manager leads the end-to-end holistic delivery of the overall operational service for our strategic customers, across our internal functions, processes, and people to enable effective and seamless service excellence with customer success at the heart of our culture. What you'll do Accountable for overall post sales customer health for in scope customers across: Client Engagement - Meeting cadence, attendance, frequency Service Management - SLA attainment including implementation and support risk. Financial Health - Aged debt and churn risk Product utilization - Customer consumption and awareness gap Leading regular customer facing service reviews with reporting aligned to the contractual and DLR standards. Increase customer awareness of organization changes, new and existing Product bulletins and System, process & policy changes. Contractual SLA attainment tracking including SLA penalty review and validation based on contractual obligations. Interlock with Implementation teams for post sales customer onboarding for new deployments successfully introducing customers to Digital Realty product and services. Increase internal functional team awareness of enhanced customer operational requirements through Customer Playbooks. Enhanced Red event customer communication during & post incident to ensure key internal and customer stakeholders are appropriately informed. Identify 'at risk' renewals and potential churn ensuring awareness across accountable internal functional teams. Coordination of post RFS customer audits through to successful conclusion. Closing the loop on all customer listening posts and surveys detractors to ensure follow up completed. Managing service-related customer escalations and complaints including their recording, management, escalation, and resolution. Accountable for identifying and driving opportunities for service improvement through accountable functional teams and process owners. Adhere to the QHSSE Responsibility Matrix. What you'll need Bachelor's degree in Business, IT, Engineering or related discipline or equivalent work experience in customer relationship. Minimum 5+ years of experience in a customer facing roles in a service company, preferably a utility, data centre, IT, or telecommunications company. Experience with Service Management, preferably of more complex international customers. ITIL qualifications and experience are preferred. Levels of CSM will vary based on the customer type and expertise. What we can offer you Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers. Join us and you'll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you'll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We'll also give you plenty of development opportunities so you can build a rewarding and successful career with us. Apply today, take charge of your career and grow your talents with us. A bit about us Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL , the company's global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx ) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents. To learn more about Digital Realty, please visit or follow us on LinkedIn and Twitter. NOTES: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Digital Realty is an equal opportunity employer, EOE/AA/M/F/Vets/Disabled. All applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or protected veteran status, or other status protected by law or Company policy. Digital Realty is a publicly traded company (NYSE: DLR) with investment grade ratings from all three major ratings agencies. Please do not forward unsolicited resumes to any employee of Digital Realty and its subsidiaries. Digital Realty is not responsible for any fees related to unsolicited referrals.
Mar 14, 2026
Full time
The Customer Success Manager leads the end-to-end holistic delivery of the overall operational service for our strategic customers, across our internal functions, processes, and people to enable effective and seamless service excellence with customer success at the heart of our culture. What you'll do Accountable for overall post sales customer health for in scope customers across: Client Engagement - Meeting cadence, attendance, frequency Service Management - SLA attainment including implementation and support risk. Financial Health - Aged debt and churn risk Product utilization - Customer consumption and awareness gap Leading regular customer facing service reviews with reporting aligned to the contractual and DLR standards. Increase customer awareness of organization changes, new and existing Product bulletins and System, process & policy changes. Contractual SLA attainment tracking including SLA penalty review and validation based on contractual obligations. Interlock with Implementation teams for post sales customer onboarding for new deployments successfully introducing customers to Digital Realty product and services. Increase internal functional team awareness of enhanced customer operational requirements through Customer Playbooks. Enhanced Red event customer communication during & post incident to ensure key internal and customer stakeholders are appropriately informed. Identify 'at risk' renewals and potential churn ensuring awareness across accountable internal functional teams. Coordination of post RFS customer audits through to successful conclusion. Closing the loop on all customer listening posts and surveys detractors to ensure follow up completed. Managing service-related customer escalations and complaints including their recording, management, escalation, and resolution. Accountable for identifying and driving opportunities for service improvement through accountable functional teams and process owners. Adhere to the QHSSE Responsibility Matrix. What you'll need Bachelor's degree in Business, IT, Engineering or related discipline or equivalent work experience in customer relationship. Minimum 5+ years of experience in a customer facing roles in a service company, preferably a utility, data centre, IT, or telecommunications company. Experience with Service Management, preferably of more complex international customers. ITIL qualifications and experience are preferred. Levels of CSM will vary based on the customer type and expertise. What we can offer you Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers. Join us and you'll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you'll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We'll also give you plenty of development opportunities so you can build a rewarding and successful career with us. Apply today, take charge of your career and grow your talents with us. A bit about us Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL , the company's global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx ) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents. To learn more about Digital Realty, please visit or follow us on LinkedIn and Twitter. NOTES: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Digital Realty is an equal opportunity employer, EOE/AA/M/F/Vets/Disabled. All applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or protected veteran status, or other status protected by law or Company policy. Digital Realty is a publicly traded company (NYSE: DLR) with investment grade ratings from all three major ratings agencies. Please do not forward unsolicited resumes to any employee of Digital Realty and its subsidiaries. Digital Realty is not responsible for any fees related to unsolicited referrals.
Senior Projects Engineer Location: North of England (Nationwide travel required) Contract: Permanent Company Vehicle: Business need vehicle provided Reporting to: Engineering Programme Manager Are you an experienced engineering professional ready to lead complex projects in a high-hazard, regulated environment? Calor is looking for a Senior Projects Engineer to join our Engineering team to cover the North of England, supporting around 3 project engineers. This is a key leadership role responsible for delivering engineering projects across Calor's cylinder operation centres, break bulk sites and cylinder distribution centres nationwide. You will demonstrate understanding of cross-functional engineering disciplines for project delivery and use your specialist technical knowledge to improve safety, reliability, productivity, efficiency and sustainability while leading projects that directly impact business performance. The Role You will work closely with the Engineering Programme Manager and wider Operations teams to plan, coordinate and deliver engineering projects across multiple sites, ensuring compliance with Calor standards, British & European regulations and health and safety requirements. This role requires regular travel across the North and nationwide sites. A business need vehicle will be provided. Key Responsibilities Lead and deliver engineering projects from concept through to completion, meeting time, cost, quality and safety targets Apply engineering expertise to resolve technical issues and support Operations, Sales and Customer Engineering teams Support front-end project development, execution and close-out Ensure compliance with Calor specifications, COMAH regulations and industry standards Identify, develop and implement new systems, processes and equipment changes through Management of Change (MOC) Close audit findings and implement continuous improvement initiatives Provide technical authority input into project design and risk management Supervise contractors, consultants and suppliers on site Develop policies, processes and technical standards in collaboration with the Engineering Programme Manager Lead, coach and mentor a team of engineers, supporting their development and performance Contribute to annual engineering programme planning and strategic improvements What We're Looking For Essential Experience & Knowledge HND/Degree in Engineering (or equivalent professional qualification) Proven experience working in high hazard process plant environments Experience delivering complex engineering projects on COMAH sites Strong knowledge of Process Safety principles and Safety Management Systems Experience with HAZOP, LOPA, FSA and risk analysis techniques Knowledge of relevant British & European Standards for: Pressurised equipment and vessels Rotating and static equipment Fire protection and steam systems ATEX, HV/LV electrical systems, instrumentation and control Proven project engineering and contractor management experience Cost management, budgeting and expenditure control Excellent written and verbal communication skills Desirable Formal Project Management qualification (PRINCE 2, APM, PMP) Chartered Engineer (or working towards Chartership) NEBOSH General Certificate Experience acting as Technical Authority for Management of Change Line management, coaching and mentoring experience Key Capabilities You will be someone who can: Make informed, risk-based decisions Plan and prioritise workload across multiple projects Influence and engage stakeholders at all levels Lead, motivate and develop engineers Challenge the status quo and drive continuous improvement Manage ambiguity and change effectively Share best practice and build strong cross-functional relationships Why Join Calor? Lead nationally significant engineering projects Work in a safety-critical, technically challenging environment Be part of a professional engineering leadership team Receive a company vehicle for business travel Opportunity to influence standards, systems and future engineering strategy Support for professional development and continuous learning What We Offer Competitive salary Company and performance related bonus Business need vehicle 25 days annual leave + 8 bank holidays Private Medical Insurance Matched pension contributions 4.5% rising to 7.5% after 2 years' service Life Assurance (4x salary) Cycle to Work Scheme Access to retail discounts and wellbeing support For a full list of our benefits visit: If you are a technically strong engineering leader with experience in high-hazard environments and a passion for safety, quality and improvement, we would love to hear from you.
Mar 14, 2026
Full time
Senior Projects Engineer Location: North of England (Nationwide travel required) Contract: Permanent Company Vehicle: Business need vehicle provided Reporting to: Engineering Programme Manager Are you an experienced engineering professional ready to lead complex projects in a high-hazard, regulated environment? Calor is looking for a Senior Projects Engineer to join our Engineering team to cover the North of England, supporting around 3 project engineers. This is a key leadership role responsible for delivering engineering projects across Calor's cylinder operation centres, break bulk sites and cylinder distribution centres nationwide. You will demonstrate understanding of cross-functional engineering disciplines for project delivery and use your specialist technical knowledge to improve safety, reliability, productivity, efficiency and sustainability while leading projects that directly impact business performance. The Role You will work closely with the Engineering Programme Manager and wider Operations teams to plan, coordinate and deliver engineering projects across multiple sites, ensuring compliance with Calor standards, British & European regulations and health and safety requirements. This role requires regular travel across the North and nationwide sites. A business need vehicle will be provided. Key Responsibilities Lead and deliver engineering projects from concept through to completion, meeting time, cost, quality and safety targets Apply engineering expertise to resolve technical issues and support Operations, Sales and Customer Engineering teams Support front-end project development, execution and close-out Ensure compliance with Calor specifications, COMAH regulations and industry standards Identify, develop and implement new systems, processes and equipment changes through Management of Change (MOC) Close audit findings and implement continuous improvement initiatives Provide technical authority input into project design and risk management Supervise contractors, consultants and suppliers on site Develop policies, processes and technical standards in collaboration with the Engineering Programme Manager Lead, coach and mentor a team of engineers, supporting their development and performance Contribute to annual engineering programme planning and strategic improvements What We're Looking For Essential Experience & Knowledge HND/Degree in Engineering (or equivalent professional qualification) Proven experience working in high hazard process plant environments Experience delivering complex engineering projects on COMAH sites Strong knowledge of Process Safety principles and Safety Management Systems Experience with HAZOP, LOPA, FSA and risk analysis techniques Knowledge of relevant British & European Standards for: Pressurised equipment and vessels Rotating and static equipment Fire protection and steam systems ATEX, HV/LV electrical systems, instrumentation and control Proven project engineering and contractor management experience Cost management, budgeting and expenditure control Excellent written and verbal communication skills Desirable Formal Project Management qualification (PRINCE 2, APM, PMP) Chartered Engineer (or working towards Chartership) NEBOSH General Certificate Experience acting as Technical Authority for Management of Change Line management, coaching and mentoring experience Key Capabilities You will be someone who can: Make informed, risk-based decisions Plan and prioritise workload across multiple projects Influence and engage stakeholders at all levels Lead, motivate and develop engineers Challenge the status quo and drive continuous improvement Manage ambiguity and change effectively Share best practice and build strong cross-functional relationships Why Join Calor? Lead nationally significant engineering projects Work in a safety-critical, technically challenging environment Be part of a professional engineering leadership team Receive a company vehicle for business travel Opportunity to influence standards, systems and future engineering strategy Support for professional development and continuous learning What We Offer Competitive salary Company and performance related bonus Business need vehicle 25 days annual leave + 8 bank holidays Private Medical Insurance Matched pension contributions 4.5% rising to 7.5% after 2 years' service Life Assurance (4x salary) Cycle to Work Scheme Access to retail discounts and wellbeing support For a full list of our benefits visit: If you are a technically strong engineering leader with experience in high-hazard environments and a passion for safety, quality and improvement, we would love to hear from you.
About the Role Role Overview proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Bid Team Administrator to be a key part of our Egham team, representing proAV, taking full responsibility for producing detailed tender documents for projects and service teams, responding to RFQs, RFIs, PQQs and managing all sales handovers. Ensure all documentation entered, reviewed and updated via MS Dynamics 365. proAV's Bid team plays a key role within the organisation, providing administrative support to the sales team, service division, project and design teams. The team is solely responsible for the management, coordination and production of high-quality proposal documents in support of sales quotations and provides an essential administrative support function for commercial managers and service account managers. This is an exciting opportunity for an exceptional, experienced Bid Team Administrator to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities Management and production of tender proposal documents, RFIs and pre-qualification questionnaires. Interpreting AV specifications to create compliant bid responses for corporate, public sector and framework opportunities. Working with the sales and service teams to create and tailor mid-bid & post tender presentations. Designing and creating innovative graphics and charts to convey opportunity strategies. Proofreading, formatting layouts and creating ad-hoc sales collateral using a variety of software packages. Updating master templates, master slides and bid information library. Completing and submitting company PQQs & new vendor questionnaires. Managing company compliance documentation across multiple 3rd party portals. Sales handovers and document ratification. Client and supplier liaison. Manage incoming enquiries from multiple departments. Management of multiple mailboxes. MS Dynamics 365 management. General office administration support: incoming calls, stationery, greeting visitors (arrange meeting rooms, lunches etc). Desirable Skills Excellent attention to detail Methodical and proactive approach Good spoken and written communication skills Logical and problem-solving ability Able to manage multiple conflicting deadlines Able to manage own workload with minimal supervision Demonstrable experience in the Adobe Creative Suite: InDesign, Illustrator and Photoshop Proficient in Microsoft Office: Word, Excel and PowerPoint Hours of work 40 hours per week, 9 hours a day, 8.30am-5.30pm, including an hour unpaid break, Monday-Friday. About Us proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you're in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry's most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients' business critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other's differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work life balance through our family friendly policies and practices. We encourage all to apply.
Mar 13, 2026
Full time
About the Role Role Overview proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Bid Team Administrator to be a key part of our Egham team, representing proAV, taking full responsibility for producing detailed tender documents for projects and service teams, responding to RFQs, RFIs, PQQs and managing all sales handovers. Ensure all documentation entered, reviewed and updated via MS Dynamics 365. proAV's Bid team plays a key role within the organisation, providing administrative support to the sales team, service division, project and design teams. The team is solely responsible for the management, coordination and production of high-quality proposal documents in support of sales quotations and provides an essential administrative support function for commercial managers and service account managers. This is an exciting opportunity for an exceptional, experienced Bid Team Administrator to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities Management and production of tender proposal documents, RFIs and pre-qualification questionnaires. Interpreting AV specifications to create compliant bid responses for corporate, public sector and framework opportunities. Working with the sales and service teams to create and tailor mid-bid & post tender presentations. Designing and creating innovative graphics and charts to convey opportunity strategies. Proofreading, formatting layouts and creating ad-hoc sales collateral using a variety of software packages. Updating master templates, master slides and bid information library. Completing and submitting company PQQs & new vendor questionnaires. Managing company compliance documentation across multiple 3rd party portals. Sales handovers and document ratification. Client and supplier liaison. Manage incoming enquiries from multiple departments. Management of multiple mailboxes. MS Dynamics 365 management. General office administration support: incoming calls, stationery, greeting visitors (arrange meeting rooms, lunches etc). Desirable Skills Excellent attention to detail Methodical and proactive approach Good spoken and written communication skills Logical and problem-solving ability Able to manage multiple conflicting deadlines Able to manage own workload with minimal supervision Demonstrable experience in the Adobe Creative Suite: InDesign, Illustrator and Photoshop Proficient in Microsoft Office: Word, Excel and PowerPoint Hours of work 40 hours per week, 9 hours a day, 8.30am-5.30pm, including an hour unpaid break, Monday-Friday. About Us proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you're in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry's most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients' business critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other's differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work life balance through our family friendly policies and practices. We encourage all to apply.
ABOUT THE ROLE As Care Home Deputy Manager & Clinical Lead of a Barchester care home, you'll support the delivery of the quality care we're known for. Working closely with the General Manager and taking on leadership duties in their absence, you can expect to help with everything from ensuring care standards to motivating your team. You'll inspire a multidisciplinary team to make sure they help every resident to enjoy the best possible quality of life. That means leading by example and monitoring standards through regular audits, supervised clinical practice and checking our regulatory compliance. You'll set the highest standards and draw on your skills to develop and deliver strategies that will help you achieve your goals. ABOUT YOU To join us as a Care Home Deputy Manager & Clinical Lead, you'll need be a Registered Nurse (RN/RMN) with current NMC registration and a teaching/mentoring/supervision qualification. Experience in helping residents with different health needs is important too, as is a successful track record of managing safeguarding investigations and clinical risk assessments. We'll also look for some HR experience, a strong knowledge of sales and marketing, an understanding of budget management, and a track record of supporting newly qualified nurses through preceptorship. Finally, you'll be compassionate, resilient and determined to deliver quality care in our engaging and energetic environment. REWARDS PACKAGE As well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include: Free learning and development Automatic enrolment into our profit share scheme A range of holiday, retail and leisure discounts Nurse Mentor and Refer a Friend bonus schemes Offer to pay Skilled Worker visa application fee for eligible nurses If you'd like to use your clinical and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding and empowering place to be.
Mar 13, 2026
Full time
ABOUT THE ROLE As Care Home Deputy Manager & Clinical Lead of a Barchester care home, you'll support the delivery of the quality care we're known for. Working closely with the General Manager and taking on leadership duties in their absence, you can expect to help with everything from ensuring care standards to motivating your team. You'll inspire a multidisciplinary team to make sure they help every resident to enjoy the best possible quality of life. That means leading by example and monitoring standards through regular audits, supervised clinical practice and checking our regulatory compliance. You'll set the highest standards and draw on your skills to develop and deliver strategies that will help you achieve your goals. ABOUT YOU To join us as a Care Home Deputy Manager & Clinical Lead, you'll need be a Registered Nurse (RN/RMN) with current NMC registration and a teaching/mentoring/supervision qualification. Experience in helping residents with different health needs is important too, as is a successful track record of managing safeguarding investigations and clinical risk assessments. We'll also look for some HR experience, a strong knowledge of sales and marketing, an understanding of budget management, and a track record of supporting newly qualified nurses through preceptorship. Finally, you'll be compassionate, resilient and determined to deliver quality care in our engaging and energetic environment. REWARDS PACKAGE As well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include: Free learning and development Automatic enrolment into our profit share scheme A range of holiday, retail and leisure discounts Nurse Mentor and Refer a Friend bonus schemes Offer to pay Skilled Worker visa application fee for eligible nurses If you'd like to use your clinical and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding and empowering place to be.
ABOUT THE ROLE As Care Home Deputy Manager of a Barchester care home, you'll support the delivery of the quality care we're known for. Working closely with the General Manager and taking on leadership duties in their absence, you can expect to help with everything from ensuring care standards to motivating your team. You'll inspire a multidisciplinary team to make sure they help every resident to enjoy the best possible quality of life. That means leading by example and monitoring standards through regular audits, supervised clinical practice and checking our regulatory compliance. You'll set the highest standards and draw on your skills to develop and deliver strategies that will help you achieve your goals. ABOUT YOU To join us as a Care Home Deputy Manager you'll need experience in helping residents with different health needs and a successful track record of managing safeguarding investigations and clinical risk assessments. We'll also look for some HR experience, a strong knowledge of sales and marketing and an understanding of budget management. Finally, you'll be compassionate, resilient and determined to deliver quality care in our engaging and energetic environment. REWARDS PACKAGE As well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include: Free learning and development Automatic enrolment into our profit share scheme A range of holiday, retail and leisure discounts If you'd like to use your clinical and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding and empowering place to be.
Mar 13, 2026
Full time
ABOUT THE ROLE As Care Home Deputy Manager of a Barchester care home, you'll support the delivery of the quality care we're known for. Working closely with the General Manager and taking on leadership duties in their absence, you can expect to help with everything from ensuring care standards to motivating your team. You'll inspire a multidisciplinary team to make sure they help every resident to enjoy the best possible quality of life. That means leading by example and monitoring standards through regular audits, supervised clinical practice and checking our regulatory compliance. You'll set the highest standards and draw on your skills to develop and deliver strategies that will help you achieve your goals. ABOUT YOU To join us as a Care Home Deputy Manager you'll need experience in helping residents with different health needs and a successful track record of managing safeguarding investigations and clinical risk assessments. We'll also look for some HR experience, a strong knowledge of sales and marketing and an understanding of budget management. Finally, you'll be compassionate, resilient and determined to deliver quality care in our engaging and energetic environment. REWARDS PACKAGE As well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include: Free learning and development Automatic enrolment into our profit share scheme A range of holiday, retail and leisure discounts If you'd like to use your clinical and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding and empowering place to be.
Village Hotels - Ashton
Ashton-under-lyne, Lancashire
Know how to party? Then this role could be perfect for you! Village Hotel Clubs are well known for hosting the best parties in town; from birthday bashes to Christmas parties and weddings to sell out tribute nights. Village Hotel Club is where it's at. As Meetings and Events Operations Manager, you are responsible for working alongside the General Manager and Sales team to ensure that everything goes off without a hitch, checking that your team have completed their allocated tasks to enable our guests to have an outstanding time. This is a fast paced role where you will need to think on your feet and solve problems before they happen so we need a proactive and confident individual. Not only that but delivering a seamless conference & meeting experience also needs to be in your make up. Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition. Benefits Complimentary Health and Wellness Membership at your home Club for you and a family member/friend worth £1,500 a year. Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from £35 with a friend and even grab an excellent breakfast. Friends and Family discounted stays from £49 including breakfast 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill 30% discount on and off shift in our Village Hotel Starbucks stores Excellent training and development including our Rising Stars and Talent Academy programmes A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform. Discounts and cashback offers on many High Street Brands and Supermarkets. A range of Well being and Healthcare benefits and monthly well being programmes for all employees to support your mental health Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually. Financial wellbeing support and salary drawdown via Wagestream Access to our Employee Assistance Programme, offering support and counselling Flexible working hours A fun, supportive and inclusive work environment with regular team events Excellent Reward and Recognition Incentive schemes Anniversary rewards for key milestones of service Electric car salary sacrifice scheme Have your birthday off guaranteed Discounted Health Cash plan and Sick pay Insurance. A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities. Enhanced maternity and paternity benefits and pay Company Pension scheme Life Insurance T&C's apply based on your contract What we need from you A bubbly, outgoing and energetic personality Ability to motivate and engage others Proactive problem solver Team player and ability to partner with other departments A good eye for detail Come and be part of something new & something special - Work, Grow & Play the Village Way! Compensation: To be discussed
Mar 13, 2026
Full time
Know how to party? Then this role could be perfect for you! Village Hotel Clubs are well known for hosting the best parties in town; from birthday bashes to Christmas parties and weddings to sell out tribute nights. Village Hotel Club is where it's at. As Meetings and Events Operations Manager, you are responsible for working alongside the General Manager and Sales team to ensure that everything goes off without a hitch, checking that your team have completed their allocated tasks to enable our guests to have an outstanding time. This is a fast paced role where you will need to think on your feet and solve problems before they happen so we need a proactive and confident individual. Not only that but delivering a seamless conference & meeting experience also needs to be in your make up. Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition. Benefits Complimentary Health and Wellness Membership at your home Club for you and a family member/friend worth £1,500 a year. Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from £35 with a friend and even grab an excellent breakfast. Friends and Family discounted stays from £49 including breakfast 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill 30% discount on and off shift in our Village Hotel Starbucks stores Excellent training and development including our Rising Stars and Talent Academy programmes A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform. Discounts and cashback offers on many High Street Brands and Supermarkets. A range of Well being and Healthcare benefits and monthly well being programmes for all employees to support your mental health Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually. Financial wellbeing support and salary drawdown via Wagestream Access to our Employee Assistance Programme, offering support and counselling Flexible working hours A fun, supportive and inclusive work environment with regular team events Excellent Reward and Recognition Incentive schemes Anniversary rewards for key milestones of service Electric car salary sacrifice scheme Have your birthday off guaranteed Discounted Health Cash plan and Sick pay Insurance. A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities. Enhanced maternity and paternity benefits and pay Company Pension scheme Life Insurance T&C's apply based on your contract What we need from you A bubbly, outgoing and energetic personality Ability to motivate and engage others Proactive problem solver Team player and ability to partner with other departments A good eye for detail Come and be part of something new & something special - Work, Grow & Play the Village Way! Compensation: To be discussed
Where those who love pizza can be their true self. Proud to be a Top 10 Sunday Times Best Place to Work 2023. Join our iconic Pizzerias as the second-in-command, where you'll lead with flair, honing your business skills. Dive into P&L management, seize sales opportunities, and drive your Pizzeria to commercial success. As a key player, you'll recruit, train, and coach a dynamic team, creating an unforgettable experience for customers. With development programmes and dedicated support, this is your chance to showcase your talent and elevate your leadership journey. What you'll do: Collaborate with the General Manager, providing support across all management tasks Maintain and uphold high standards consistently across quality, safety and food Lead and coach your team towards achieving outstanding success Strive for excellence in delivering memorable service to our customers Who you are: Leadership Skills: Ability to inspire and lead a team effectively Financial Management: Exposure to managing a P&L, budgeting, or financial analysis to drive optimal performance Customer Service Excellence: Experience delivering outstanding service, understanding customer needs, and ensuring a memorable experience Benefits: Bonus Scheme of up to 20% A share of Tronc Free Food on shift Pension & Life Assurance 50% discount on food and drink when you're not working Wagestream gives you access to up to 40% of your earned wages before payday Wellbeing Support for you and your family Referral Bonus of £1000 for referring managers Development and progression opportunities Who we are: We've been around since 1965, bringing pizza to the UK and have since grown to a multichannel, international brand. Our people are at the heart of our success and everything we do, and we believe you should always be able to express yourself. Here you can be yourself. Inclusivity and respect are at the heart of our business and are valued by our teams, customers, and suppliers. PizzaExpress and Milano is a place where everyone is welcome, and everyone belongs. That's why we assess each application on the aptitude to do the job and nothing else. If you are invited to an interview, please let your interviewer know at the time of booking if you require any reasonable adjustments to be made for you. Tronc, or card gratuities, is a fair way to pay gratuities to our teams. All Tronc goes to you, shared between our waiting and non-waiting teams. You'll get this at the end of each pay period, along with your normal pay and it's one of the best perks about working in hospitality
Mar 13, 2026
Full time
Where those who love pizza can be their true self. Proud to be a Top 10 Sunday Times Best Place to Work 2023. Join our iconic Pizzerias as the second-in-command, where you'll lead with flair, honing your business skills. Dive into P&L management, seize sales opportunities, and drive your Pizzeria to commercial success. As a key player, you'll recruit, train, and coach a dynamic team, creating an unforgettable experience for customers. With development programmes and dedicated support, this is your chance to showcase your talent and elevate your leadership journey. What you'll do: Collaborate with the General Manager, providing support across all management tasks Maintain and uphold high standards consistently across quality, safety and food Lead and coach your team towards achieving outstanding success Strive for excellence in delivering memorable service to our customers Who you are: Leadership Skills: Ability to inspire and lead a team effectively Financial Management: Exposure to managing a P&L, budgeting, or financial analysis to drive optimal performance Customer Service Excellence: Experience delivering outstanding service, understanding customer needs, and ensuring a memorable experience Benefits: Bonus Scheme of up to 20% A share of Tronc Free Food on shift Pension & Life Assurance 50% discount on food and drink when you're not working Wagestream gives you access to up to 40% of your earned wages before payday Wellbeing Support for you and your family Referral Bonus of £1000 for referring managers Development and progression opportunities Who we are: We've been around since 1965, bringing pizza to the UK and have since grown to a multichannel, international brand. Our people are at the heart of our success and everything we do, and we believe you should always be able to express yourself. Here you can be yourself. Inclusivity and respect are at the heart of our business and are valued by our teams, customers, and suppliers. PizzaExpress and Milano is a place where everyone is welcome, and everyone belongs. That's why we assess each application on the aptitude to do the job and nothing else. If you are invited to an interview, please let your interviewer know at the time of booking if you require any reasonable adjustments to be made for you. Tronc, or card gratuities, is a fair way to pay gratuities to our teams. All Tronc goes to you, shared between our waiting and non-waiting teams. You'll get this at the end of each pay period, along with your normal pay and it's one of the best perks about working in hospitality
About us We're an award-winning, global production and creative agency creating live experiences that stay with you for a lifetime. We produce some of the biggest and most highly acclaimed events across the Middle East and Europe, with the biggest artists from across the world. Find out more at: . About the role Reporting to Senior Management, the Venue Manager is responsible for delivering the day to day operational requirements of the Gladiators Experience, the brand new immersive event at the Birmingham NEC. A key role, the Venue Manager will ensure the overall success of the event integrating all functional departments to ensure a seamless operational delivery and commercially successful event. The Venue Manager will integrate the core functions of the event, overseeing operations, commercial and customer service to ensure cohesion and alignment with shared objectives, providing strategic and hands on leadership to ensure a safe, inclusive and memorable experience for all customers. Responsibilities Working alongside Operations Management, lead the daily operational delivery of the event ensuring all departments are aligned and show ready Act as on site decision maker during live operating hours Ensure event is operationally ready by liaising with wider team ensuring each area is prepared and ready for doors Prepare and deliver comprehensive pre show briefings to wider team Collaborate with the Customer Service Manager and Staffing Manager on the training, scheduling and management of the event team, providing ongoing coaching and development to maintain high standards Ensure the minimum required staffing levels are met for each show day by managing rotas, shift allocations and absence cover maintaining operational efficiency and cost control Set and maintain high standards of customer service across all departments and work closely with the Customer Service Manager for consistent service delivery. Act as escalation point for complex complaints or sensitive customer issues Review feedback and implement continuous improvement initiatives to maximise ticket sales Collaborate with the Health & Safety Manager to implement and comply with show audit procedures and Health & Safety standards Support the delivery of commercial objectives across ticket sales, upsells and retail Maintain strong communication across all channels to ensure cohesive team work and efficient problem solving About you ESSENTIAL Extensive experience as a General Manager, Venue Manager, or Operations Manager preferably within a large capacity venue or within the events industry Demonstrable experience leading multi-disciplinary teams in high pressure and live operating environments Proven ability to manage high customer throughput environments Strong leadership skills and ability to motivate teams Effective communication skills both written and verbal Strong understanding of UK Health and Safety legislation Clear, confident communicator, both written and verbal Passionate about delivering high quality customer service with a strong customer focus approach Flexible availability with the ability to be on site for all events including evenings and weekends DESIRABLE Experience with participatory or interactive attractions Experience managing family focussed events Rate Rate dependent on experience and will be discussed at the offer stage. Any sickness, holiday or any other absence will be taken as unpaid leave and will be deducted from this monthly figure, based on a pro rata figure. Agreement Type & Length Freelance agreement until the beginning of September 2026. Applicants must be available for all of the below dates: Up to 3 days will be required in March. During April, 2 to 3 days per week of advance work will be needed, with on site presence required throughout the event build period in the final 2 weeks of the month. Live show dates will be from 1st May, initially requiring 3 to 5 days per week across May, June, and July. This will increase to 5 days per week from 20th July through to the end of August. 3 days per week will then be required during the first 2 weeks of September. Please note that the above schedule is indicative and subject to change in line with operational requirements. Start Date Wednesday 25th March 2026 Location Remote working during the advance stage. Onsite working days will be carried out at the NEC Arena in Birmingham. Please note that accommodation is not provided, therefore applicants must be local to Birmingham or have accommodation available to them throughout the duration of the agreement. Working Hours Onsite hours vary in length but are generally 8:30am - 18:45pm (this will also include weekends) Full working hours to be discussed at the offer stage.
Mar 12, 2026
Full time
About us We're an award-winning, global production and creative agency creating live experiences that stay with you for a lifetime. We produce some of the biggest and most highly acclaimed events across the Middle East and Europe, with the biggest artists from across the world. Find out more at: . About the role Reporting to Senior Management, the Venue Manager is responsible for delivering the day to day operational requirements of the Gladiators Experience, the brand new immersive event at the Birmingham NEC. A key role, the Venue Manager will ensure the overall success of the event integrating all functional departments to ensure a seamless operational delivery and commercially successful event. The Venue Manager will integrate the core functions of the event, overseeing operations, commercial and customer service to ensure cohesion and alignment with shared objectives, providing strategic and hands on leadership to ensure a safe, inclusive and memorable experience for all customers. Responsibilities Working alongside Operations Management, lead the daily operational delivery of the event ensuring all departments are aligned and show ready Act as on site decision maker during live operating hours Ensure event is operationally ready by liaising with wider team ensuring each area is prepared and ready for doors Prepare and deliver comprehensive pre show briefings to wider team Collaborate with the Customer Service Manager and Staffing Manager on the training, scheduling and management of the event team, providing ongoing coaching and development to maintain high standards Ensure the minimum required staffing levels are met for each show day by managing rotas, shift allocations and absence cover maintaining operational efficiency and cost control Set and maintain high standards of customer service across all departments and work closely with the Customer Service Manager for consistent service delivery. Act as escalation point for complex complaints or sensitive customer issues Review feedback and implement continuous improvement initiatives to maximise ticket sales Collaborate with the Health & Safety Manager to implement and comply with show audit procedures and Health & Safety standards Support the delivery of commercial objectives across ticket sales, upsells and retail Maintain strong communication across all channels to ensure cohesive team work and efficient problem solving About you ESSENTIAL Extensive experience as a General Manager, Venue Manager, or Operations Manager preferably within a large capacity venue or within the events industry Demonstrable experience leading multi-disciplinary teams in high pressure and live operating environments Proven ability to manage high customer throughput environments Strong leadership skills and ability to motivate teams Effective communication skills both written and verbal Strong understanding of UK Health and Safety legislation Clear, confident communicator, both written and verbal Passionate about delivering high quality customer service with a strong customer focus approach Flexible availability with the ability to be on site for all events including evenings and weekends DESIRABLE Experience with participatory or interactive attractions Experience managing family focussed events Rate Rate dependent on experience and will be discussed at the offer stage. Any sickness, holiday or any other absence will be taken as unpaid leave and will be deducted from this monthly figure, based on a pro rata figure. Agreement Type & Length Freelance agreement until the beginning of September 2026. Applicants must be available for all of the below dates: Up to 3 days will be required in March. During April, 2 to 3 days per week of advance work will be needed, with on site presence required throughout the event build period in the final 2 weeks of the month. Live show dates will be from 1st May, initially requiring 3 to 5 days per week across May, June, and July. This will increase to 5 days per week from 20th July through to the end of August. 3 days per week will then be required during the first 2 weeks of September. Please note that the above schedule is indicative and subject to change in line with operational requirements. Start Date Wednesday 25th March 2026 Location Remote working during the advance stage. Onsite working days will be carried out at the NEC Arena in Birmingham. Please note that accommodation is not provided, therefore applicants must be local to Birmingham or have accommodation available to them throughout the duration of the agreement. Working Hours Onsite hours vary in length but are generally 8:30am - 18:45pm (this will also include weekends) Full working hours to be discussed at the offer stage.
Store Manager Large Format Site Location: Derby Salary: Up to £34.6K plus 6-monthly bonus Hours: 45 hours per week (weekend and lone working required) We are recruiting an experienced and commercially driven Store Manager to take full accountability for one of our client's large sites in Derby. This is a senior operational role requiring a hands-on, forward-thinking leader who is comfortable managing high revenue, operational challenges, and a developing team. This role would suit a seasoned manager from a large format retail who thrives in a fast-paced environment and takes pride in running a safe, compliant and profitable operation. Store Manager - The Role: You will have full responsibility for the performance of the store, including sales, people, compliance and financial results. The site is large and busy, and requires a manager who can anticipate issues, resolve problems quickly, and lead from the front. Key responsibilities include: Full P&L accountability, including revenue, costs and profitability Driving sales performance through consultative selling and KPI management Leading, coaching and developing a small on-site team with strong future potential Ensuring high standards of health & safety, compliance and operational excellence Managing a complex site with a proactive, solutions-focused approach Maintaining strong customer experience and service standards Working weekends and lone working as required by the rota Store Manager - About You: Proven experience as a Store Manager, General Manager or similar Strong commercial acumen with experience managing sales targets and revenue Confident managing KPIs, compliance and risk A hands-on leader with excellent problem-solving skills Passionate about people development and building high-performing teams Resilient, motivated and comfortable in demanding operational environments Full UK driving licence Store Manager - What s on Offer: Salary up to £34,600 6-monthly bonus scheme High-autonomy role with genuine ownership and accountability Opportunity to manage a large, high-revenue site If you are a seasoned manager with a commercial mind and like a challenge, this could be the role for you. Please click 'Apply' today and you will receive a call back within 48 hours. We look forward to hearing from you!
Mar 12, 2026
Full time
Store Manager Large Format Site Location: Derby Salary: Up to £34.6K plus 6-monthly bonus Hours: 45 hours per week (weekend and lone working required) We are recruiting an experienced and commercially driven Store Manager to take full accountability for one of our client's large sites in Derby. This is a senior operational role requiring a hands-on, forward-thinking leader who is comfortable managing high revenue, operational challenges, and a developing team. This role would suit a seasoned manager from a large format retail who thrives in a fast-paced environment and takes pride in running a safe, compliant and profitable operation. Store Manager - The Role: You will have full responsibility for the performance of the store, including sales, people, compliance and financial results. The site is large and busy, and requires a manager who can anticipate issues, resolve problems quickly, and lead from the front. Key responsibilities include: Full P&L accountability, including revenue, costs and profitability Driving sales performance through consultative selling and KPI management Leading, coaching and developing a small on-site team with strong future potential Ensuring high standards of health & safety, compliance and operational excellence Managing a complex site with a proactive, solutions-focused approach Maintaining strong customer experience and service standards Working weekends and lone working as required by the rota Store Manager - About You: Proven experience as a Store Manager, General Manager or similar Strong commercial acumen with experience managing sales targets and revenue Confident managing KPIs, compliance and risk A hands-on leader with excellent problem-solving skills Passionate about people development and building high-performing teams Resilient, motivated and comfortable in demanding operational environments Full UK driving licence Store Manager - What s on Offer: Salary up to £34,600 6-monthly bonus scheme High-autonomy role with genuine ownership and accountability Opportunity to manage a large, high-revenue site If you are a seasoned manager with a commercial mind and like a challenge, this could be the role for you. Please click 'Apply' today and you will receive a call back within 48 hours. We look forward to hearing from you!
Have you ever wondered what it would be like to genuinely be yourself at work? Do you want to work somewhere where you ll be supported and encouraged to learn and grow? Do you consider yourself as a people person? If yes, we would love to hear from you! Join us as a Customer Assistant in our Warrington Club offering a 16 hour contract which is fully flexible over 7 days, including evenings and weekends. The Role You ll Play As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA. Hit the Jackpot with Our Benefits a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Build rapport and relationships with Customers Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard Support with other duties as requested by the line manager Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment Outstanding communication skills that can be adapted to different situations when necessary Experience of handling cash and basic numeracy knowledge You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards Applicants must be 18+
Mar 12, 2026
Full time
Have you ever wondered what it would be like to genuinely be yourself at work? Do you want to work somewhere where you ll be supported and encouraged to learn and grow? Do you consider yourself as a people person? If yes, we would love to hear from you! Join us as a Customer Assistant in our Warrington Club offering a 16 hour contract which is fully flexible over 7 days, including evenings and weekends. The Role You ll Play As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA. Hit the Jackpot with Our Benefits a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Build rapport and relationships with Customers Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard Support with other duties as requested by the line manager Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment Outstanding communication skills that can be adapted to different situations when necessary Experience of handling cash and basic numeracy knowledge You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards Applicants must be 18+
Golf Club General Manager - Barnet Circa £50,000 basic + genuine 50% bonus + excellent benefits We are working with an award-winning operator of golf and country clubs to find a General Manager to take the reins of a successful golf club nestled in the picturesque and affluent suburbs of Barnet, North London. This is more than a golf club, it is a social club at the heart of the community where members go to relax, socialise, eat and host parties and events in the extensive clubhouse and bar areas which spill out into the grounds. As such, we are looking for a General Manager who can not only lead the golf operation, but who has the business acumen to ensure the food, beverage and hospitality events business can realise its full potential. The ideal candidate profile: A passion for playing or watching golf. Strong leadership skills with the ability to foster a culture of service excellence and drive for results. Experienced in dealing with 'members' as a Club Manager OR General Manager within a golf club, health & fitness club, sports club or hospitality club type environment. Experience in managing food and beverage operations and (ideally) hosting events. Experience in developing and executing sales and marketing plans. Experience in managing P&L accounts and budgets. Has their own transport and lives within commuting distance of Barnet North London Have the flexibility to work either a Saturday or a Sunday during the golf season and occasional evenings for big events. For more information, please click apply and we will be in contact if you have the right level of experience
Mar 12, 2026
Full time
Golf Club General Manager - Barnet Circa £50,000 basic + genuine 50% bonus + excellent benefits We are working with an award-winning operator of golf and country clubs to find a General Manager to take the reins of a successful golf club nestled in the picturesque and affluent suburbs of Barnet, North London. This is more than a golf club, it is a social club at the heart of the community where members go to relax, socialise, eat and host parties and events in the extensive clubhouse and bar areas which spill out into the grounds. As such, we are looking for a General Manager who can not only lead the golf operation, but who has the business acumen to ensure the food, beverage and hospitality events business can realise its full potential. The ideal candidate profile: A passion for playing or watching golf. Strong leadership skills with the ability to foster a culture of service excellence and drive for results. Experienced in dealing with 'members' as a Club Manager OR General Manager within a golf club, health & fitness club, sports club or hospitality club type environment. Experience in managing food and beverage operations and (ideally) hosting events. Experience in developing and executing sales and marketing plans. Experience in managing P&L accounts and budgets. Has their own transport and lives within commuting distance of Barnet North London Have the flexibility to work either a Saturday or a Sunday during the golf season and occasional evenings for big events. For more information, please click apply and we will be in contact if you have the right level of experience
We're looking for a Senior Property Manager to join our team. As Senior Property Manager you'll be accountable for property acquisition strategy and growth of the Wickes business and responsible for the asset management of Wickes regional property portfolio, managing all occupational costs, rent reviews, closures & lease renewals through active management of the estate. What you'll be doing: Identify and secure new retail sites through agency networks, landlord relationships and market insights Carry out comprehensive site evaluations including demographic profiling, rent analysis and sales forecasting Lead lease negotiations to ensure commercially favourable terms Negotiate lease renewals and rent reviews in line with budgets Negotiate cash and rent free incentives for early lease regears and removal of break options where appropriate Provide property management services and support to trading stores Provide strategic input at Board level on site selection, relocations and lease renewals/ regears Monitor market trends, competitor activity and planning changes to inform property decisions What we're looking for: You'll have significant experience within retail property and be MRICS qualified. Experience of acquisition in retail warehousing and bringing forward complex development sites would be very desirable. You'll be a strategic thinker, and a good communicator with strong management skills. As well as this you'll: Be an excellent negotiator with strong commercial intuition Be highly organised, commercially astute and comfortable working in a dynamic fast-paced environment Be able to demonstrate good knowledge of valuation and Landlord & Tenant and rent review case law Have a deep understanding of UK property market, lease agreements and planning process Have an established network within the retail property sector (agents, landlords, developers) Be able to work independently and manage a pipeline of active instructions What can we offer you? You'll be supported with fantastic learning and development and have the opportunity to grow and develop your career with us. We'll also equip you with a benefits package that includes: Car allowance Competitive bonus Save-as-you-earn scheme Private Medical and Life Assurance Enhanced contributory pension scheme Colleague discount Discount platform including savings and cash back at numerous retailers, savings on gym membership, cycle to work scheme Our widely recognised wellbeing strategy is something we're proud of at Wickes. As part of this, we offer a range of health and wellbeing benefits and support, including an Employee Assistance Programme, financial education & loans, and access to parental, menopause and fertility support. We recognise the value of bringing our teams together to collaborate, support each other and build on our amazing culture. We are also encouraging our teams to work flexibly, with a blend of remote / office working. About Us: Wickes is a multi-channel retailer operating in the home improvement market. With 50 years in industry, Wickes now generates revenue in excess of £1.6bn across 230 stores delivered by 8,000+ colleagues. But it is the Wickes' culture that is considered its best kept secret; it's a collaborative, down to earth, fun and inclusive environment where people feel part of a winning team. All our colleagues come from different backgrounds, but what we all have in common is a determination to succeed and a passion for being the best we can be. If that sounds like you, we'll make you feel right at home. Please contact us here if you require any adjustments within the application process. If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview. Please note, this link is only for reasonable adjustments required - general enquiries, or direct CV applications cannot be accepted via this form
Mar 12, 2026
Full time
We're looking for a Senior Property Manager to join our team. As Senior Property Manager you'll be accountable for property acquisition strategy and growth of the Wickes business and responsible for the asset management of Wickes regional property portfolio, managing all occupational costs, rent reviews, closures & lease renewals through active management of the estate. What you'll be doing: Identify and secure new retail sites through agency networks, landlord relationships and market insights Carry out comprehensive site evaluations including demographic profiling, rent analysis and sales forecasting Lead lease negotiations to ensure commercially favourable terms Negotiate lease renewals and rent reviews in line with budgets Negotiate cash and rent free incentives for early lease regears and removal of break options where appropriate Provide property management services and support to trading stores Provide strategic input at Board level on site selection, relocations and lease renewals/ regears Monitor market trends, competitor activity and planning changes to inform property decisions What we're looking for: You'll have significant experience within retail property and be MRICS qualified. Experience of acquisition in retail warehousing and bringing forward complex development sites would be very desirable. You'll be a strategic thinker, and a good communicator with strong management skills. As well as this you'll: Be an excellent negotiator with strong commercial intuition Be highly organised, commercially astute and comfortable working in a dynamic fast-paced environment Be able to demonstrate good knowledge of valuation and Landlord & Tenant and rent review case law Have a deep understanding of UK property market, lease agreements and planning process Have an established network within the retail property sector (agents, landlords, developers) Be able to work independently and manage a pipeline of active instructions What can we offer you? You'll be supported with fantastic learning and development and have the opportunity to grow and develop your career with us. We'll also equip you with a benefits package that includes: Car allowance Competitive bonus Save-as-you-earn scheme Private Medical and Life Assurance Enhanced contributory pension scheme Colleague discount Discount platform including savings and cash back at numerous retailers, savings on gym membership, cycle to work scheme Our widely recognised wellbeing strategy is something we're proud of at Wickes. As part of this, we offer a range of health and wellbeing benefits and support, including an Employee Assistance Programme, financial education & loans, and access to parental, menopause and fertility support. We recognise the value of bringing our teams together to collaborate, support each other and build on our amazing culture. We are also encouraging our teams to work flexibly, with a blend of remote / office working. About Us: Wickes is a multi-channel retailer operating in the home improvement market. With 50 years in industry, Wickes now generates revenue in excess of £1.6bn across 230 stores delivered by 8,000+ colleagues. But it is the Wickes' culture that is considered its best kept secret; it's a collaborative, down to earth, fun and inclusive environment where people feel part of a winning team. All our colleagues come from different backgrounds, but what we all have in common is a determination to succeed and a passion for being the best we can be. If that sounds like you, we'll make you feel right at home. Please contact us here if you require any adjustments within the application process. If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview. Please note, this link is only for reasonable adjustments required - general enquiries, or direct CV applications cannot be accepted via this form
"Wherever you find yourself landing here, it really is just a springboard to the next opportunity", says the Branch Director of this global broker, before citing examples of colleagues who have joined in a similar capacity and gone on to achieve great things within the company. Indeed, on day one, you will be managing some fascinating clients, and encouraged to shadow Account Directors on site visits after that, the sky really is the limit! This firm is performing terrifically, and having enjoyed a period of sustained growth, needs an additional Corporate Account Handler. Here, you will be working with 3 or 4 Account Directors / Executives, assisting them on a portfolio of 8-12 accounts. Clients will vary in fee income from £30K to £200K, coming from a range of industry sectors such a Pharma, Tech and Construction. You'll have exposure to some of the most well-known corporate entities in the South West and Wales, working alongside incredibly gifted insurance professionals who have a great deal of knowledge and experience to impart on enthusiastic insurance brokers who have a thirst for knowledge. Duties will include, but not be limited to, working on complex renewals, assisting with amendments to cover throughout the course of the policy, whilst building strong relationships with your clients and really getting to know the nuances of their business activities. Importantly, as your clients' organisations continue to evolve, you will work in conjunction with your colleagues to ensure that their exposures to risk remain adequately covered. Refreshingly, this is an Account Handling role that genuinely provides great exposure to client-facing duties; this is therefore ideal for someone who would ultimately like to become an Account Executive / Director and beyond. Whilst knowledge of all common commercial covers and some exposure to dealing with reasonable-sized business is important, "finding someone with energy, ambition and a hunger to progress", is crucial to the Branch Director. With such enormous resource within the organisation, our client is looking for someone who is going to fully embrace this and realise their full potential. Upon joining the firm, you'll see that your managers will be fully committed to your professional development from day one, and you will immediately have access to a world-leading training and development programme. A vast array of career opportunities exist within this firm, both in the (UK and globally), and the company is very keen to promote from within wherever possible. Whilst you are of course welcome in the office as much as you like, you'll benefit from a hybrid working arrangement, where you'll only need to be in the office 2 days a week. You will be rewarded with a comprehensive starting salary, together with one of the most attractive benefits packages in the market, including annual bonus and substantial pension contributions. Aston Charles - a personalised service from industry experts General Insurance and Financial Services Recruitment For more jobs like this, or for more information on how we may be able to help you in your search for a new job, please visit our website
Mar 12, 2026
Full time
"Wherever you find yourself landing here, it really is just a springboard to the next opportunity", says the Branch Director of this global broker, before citing examples of colleagues who have joined in a similar capacity and gone on to achieve great things within the company. Indeed, on day one, you will be managing some fascinating clients, and encouraged to shadow Account Directors on site visits after that, the sky really is the limit! This firm is performing terrifically, and having enjoyed a period of sustained growth, needs an additional Corporate Account Handler. Here, you will be working with 3 or 4 Account Directors / Executives, assisting them on a portfolio of 8-12 accounts. Clients will vary in fee income from £30K to £200K, coming from a range of industry sectors such a Pharma, Tech and Construction. You'll have exposure to some of the most well-known corporate entities in the South West and Wales, working alongside incredibly gifted insurance professionals who have a great deal of knowledge and experience to impart on enthusiastic insurance brokers who have a thirst for knowledge. Duties will include, but not be limited to, working on complex renewals, assisting with amendments to cover throughout the course of the policy, whilst building strong relationships with your clients and really getting to know the nuances of their business activities. Importantly, as your clients' organisations continue to evolve, you will work in conjunction with your colleagues to ensure that their exposures to risk remain adequately covered. Refreshingly, this is an Account Handling role that genuinely provides great exposure to client-facing duties; this is therefore ideal for someone who would ultimately like to become an Account Executive / Director and beyond. Whilst knowledge of all common commercial covers and some exposure to dealing with reasonable-sized business is important, "finding someone with energy, ambition and a hunger to progress", is crucial to the Branch Director. With such enormous resource within the organisation, our client is looking for someone who is going to fully embrace this and realise their full potential. Upon joining the firm, you'll see that your managers will be fully committed to your professional development from day one, and you will immediately have access to a world-leading training and development programme. A vast array of career opportunities exist within this firm, both in the (UK and globally), and the company is very keen to promote from within wherever possible. Whilst you are of course welcome in the office as much as you like, you'll benefit from a hybrid working arrangement, where you'll only need to be in the office 2 days a week. You will be rewarded with a comprehensive starting salary, together with one of the most attractive benefits packages in the market, including annual bonus and substantial pension contributions. Aston Charles - a personalised service from industry experts General Insurance and Financial Services Recruitment For more jobs like this, or for more information on how we may be able to help you in your search for a new job, please visit our website
An exciting opportunity to join an industry-leading company in the nonprofit software market! At Enthuse, we're on a mission to transform digital fundraising by building the technology that empowers great causes. Our donations, event registration, and fundraising platform helps thousands of charities raise millions. Launched in 2012, we've come a long way - we've grown the team to over 70 people and now serve thousands of charities. Enthuse is headquartered in London, with operations in Northern Ireland and the Republic of Ireland. What's more, Enthuse is the official online fundraising partner for London Marathon Events and The Great Run Company. Reporting to the People Operations Manager, you'll be critical to enabling an engaging workplace environment and ensuring our people have the structure and support they need during a period of organisational transition. And create a real impact. How you'll contribute Office & Operations Day-to-day support for staff queries and operational requests. Managing office supplies, equipment and replacements. Supporting tech and IT queries as a second point of contact where needed. Booking meetings, travel and accommodation. Liaising with building management and reception. Managing post, storage and general office upkeep. Supporting office moves or workspace changes where required. Employee Experience & Culture Running employee recognition programmes (Star Enthusiast, People's Choice, Employee of the Year). Managing anniversary vouchers and quarterly remote vouchers. Coordinating match funding (up to £200 per employee per year). Supporting sales incentives and reward purchases. Organising company socials, quarterly events, Mission Day and celebrations. Supporting our mentoring scheme and other employee programmes. Managing maternity/paternity and wellbeing gifts. People Operations Support Coordinating onboarding (systems access, induction, welcome packs, equipment, meet-the-team sessions). Managing offboarding (access removal, equipment return, farewell communications). Maintaining employee records in BambooHR. Supporting right-to-work documentation and HR compliance checks. Managing holiday carry over and buy back processes. Keeping policies and internal documentation up to date. Supporting Finance with inbound Gift Aid letters and related admin. About you You have experience working as an Office Manager within a fast paced and evolving organisation. You have excellent time management, prioritisation and organisational skills. You're very comfortable and passionate about problem solving, multitasking and taking a hands on approach. You're comfortable with ad hoc tasks. You build strong relationships across teams and are comfortable supporting senior stakeholders. You take pride in creating a positive, inclusive and well organised workplace environment. You remain calm and solutions focused during periods of change. What you'll get A part time salary of £23-25k (3.5 days per week) for the Office Manager role. We celebrate together with an early Friday finish, optional team drinks, team incentives, and a variety of company socials. We believe work life balance matters and have flexible hours, working from home, and support part time work. We believe in giving back and give you one paid day to fundraise for a charity of your choice. Many of our team members also volunteer or are trustees. Holiday allowance: 25 days holiday and bank holidays (33 in total). We increase holidays based on length of service, so for every year you're with us, you'll get an additional day's holiday up to 28 days. We also offer an additional 5 days of unpaid holiday. We want you to travel well with the Cycle to Work scheme and season ticket loan. We will support your journey through our mentor program that offers structured support from senior team members within the business and a strong network of investors and customers. Private health insurance coverage with plenty of benefits through Vitality. Places for Races! As partners of London Marathon Events and Great Run, we get access to a number of participant places for major fundraising events. So if you're a keen runner, swimmer or cyclist - you could be in luck. Come as you are. Love what you do. At Enthuse, we want to create a positive impact on a global scale. And to do that we know that the people at Enthuse have to reflect all global lives and identities. We work flexible hours, we support remote working, and if that doesn't quite work, we'll definitely listen to what will. We're striving to create a place where all feel valued and welcome -and would love to hear how we could do that for you. No matter what your background, identity, or even if your experience doesn't exactly match - we'd love to hear from you!
Mar 12, 2026
Full time
An exciting opportunity to join an industry-leading company in the nonprofit software market! At Enthuse, we're on a mission to transform digital fundraising by building the technology that empowers great causes. Our donations, event registration, and fundraising platform helps thousands of charities raise millions. Launched in 2012, we've come a long way - we've grown the team to over 70 people and now serve thousands of charities. Enthuse is headquartered in London, with operations in Northern Ireland and the Republic of Ireland. What's more, Enthuse is the official online fundraising partner for London Marathon Events and The Great Run Company. Reporting to the People Operations Manager, you'll be critical to enabling an engaging workplace environment and ensuring our people have the structure and support they need during a period of organisational transition. And create a real impact. How you'll contribute Office & Operations Day-to-day support for staff queries and operational requests. Managing office supplies, equipment and replacements. Supporting tech and IT queries as a second point of contact where needed. Booking meetings, travel and accommodation. Liaising with building management and reception. Managing post, storage and general office upkeep. Supporting office moves or workspace changes where required. Employee Experience & Culture Running employee recognition programmes (Star Enthusiast, People's Choice, Employee of the Year). Managing anniversary vouchers and quarterly remote vouchers. Coordinating match funding (up to £200 per employee per year). Supporting sales incentives and reward purchases. Organising company socials, quarterly events, Mission Day and celebrations. Supporting our mentoring scheme and other employee programmes. Managing maternity/paternity and wellbeing gifts. People Operations Support Coordinating onboarding (systems access, induction, welcome packs, equipment, meet-the-team sessions). Managing offboarding (access removal, equipment return, farewell communications). Maintaining employee records in BambooHR. Supporting right-to-work documentation and HR compliance checks. Managing holiday carry over and buy back processes. Keeping policies and internal documentation up to date. Supporting Finance with inbound Gift Aid letters and related admin. About you You have experience working as an Office Manager within a fast paced and evolving organisation. You have excellent time management, prioritisation and organisational skills. You're very comfortable and passionate about problem solving, multitasking and taking a hands on approach. You're comfortable with ad hoc tasks. You build strong relationships across teams and are comfortable supporting senior stakeholders. You take pride in creating a positive, inclusive and well organised workplace environment. You remain calm and solutions focused during periods of change. What you'll get A part time salary of £23-25k (3.5 days per week) for the Office Manager role. We celebrate together with an early Friday finish, optional team drinks, team incentives, and a variety of company socials. We believe work life balance matters and have flexible hours, working from home, and support part time work. We believe in giving back and give you one paid day to fundraise for a charity of your choice. Many of our team members also volunteer or are trustees. Holiday allowance: 25 days holiday and bank holidays (33 in total). We increase holidays based on length of service, so for every year you're with us, you'll get an additional day's holiday up to 28 days. We also offer an additional 5 days of unpaid holiday. We want you to travel well with the Cycle to Work scheme and season ticket loan. We will support your journey through our mentor program that offers structured support from senior team members within the business and a strong network of investors and customers. Private health insurance coverage with plenty of benefits through Vitality. Places for Races! As partners of London Marathon Events and Great Run, we get access to a number of participant places for major fundraising events. So if you're a keen runner, swimmer or cyclist - you could be in luck. Come as you are. Love what you do. At Enthuse, we want to create a positive impact on a global scale. And to do that we know that the people at Enthuse have to reflect all global lives and identities. We work flexible hours, we support remote working, and if that doesn't quite work, we'll definitely listen to what will. We're striving to create a place where all feel valued and welcome -and would love to hear how we could do that for you. No matter what your background, identity, or even if your experience doesn't exactly match - we'd love to hear from you!
A well-known pub company in Oxford is seeking a General Manager to lead a team and ensure operational excellence. The ideal candidate will inspire staff to maximize sales and create memorable experiences for guests. Responsibilities include training, achieving business targets, and delivering outstanding food and drink. Benefits include a bonus scheme, discounts, private medical plans, and more. This role is suitable for someone looking to make their mark in their first General Manager position.
Mar 12, 2026
Full time
A well-known pub company in Oxford is seeking a General Manager to lead a team and ensure operational excellence. The ideal candidate will inspire staff to maximize sales and create memorable experiences for guests. Responsibilities include training, achieving business targets, and delivering outstanding food and drink. Benefits include a bonus scheme, discounts, private medical plans, and more. This role is suitable for someone looking to make their mark in their first General Manager position.
Location : UK (remote working, with some in-person internal and client facing i nteraction expected) Experience level : 5 or more years As a Solutions Architect, you will enable Customers to discover the value of Altrata a nd co-create a vision of how they can use our offerings to reach positive outcomes . You will achieve success by establishing yourself as a trusted advisor through emotional intelligence, business acumen, product expertise , and general technical knowledge. You will operate in partnership with Sales Representatives , Account Executives, Account Managers, Customer Success, Product and Tech Support within Altrata , playing a critical role in both pre-sales use case selling and post-sales integration delivery projects . The Solutions Architect is embedded within the Technology team to facilitate the close , available and expert support required to provide technical leadership . However, you will work alongside the Commercial team during customer interactions . You must be accustomed to understanding customer requirements and solving our customers ' most complex problems across a range of indust ries and use cases . Project management, p roblem solving and communication skills , paired with technical aptitude , will be the key to your success in this role. You must have at least 5 years of experience designing solutions for customers and be able to hit the ground running in a fast-paced environment. Experience of Data as a Service (DaaS) solutions is therefore essential. Responsibilities: Build and coach customers through their integration strategy with DaaS offerings including APIs, Data Feeds and other integrations (such as CRM Applications). Accelerate the adoption of our solutions through effective project management and identification of success metrics that provide insight into the success of our clients, driving time to value. Partner with clients to ensure long-term success by connecting business, IT and Security priorities and ensuring all concerns are addressed . Build and maintain relationships with key customer business and technical stakeholders. Diagnose customer pain points and suggest solitions . Support C lient S uccess & A ccount M anagement goals around client adoption, health and risk metrics Help C lient S uccess & A ccount Management teams identify upsell or cross sell opportunities through discovery conversations and engagements . Lower the barriers to entry for c ustomers who want to use Altrata Products and Services . Help Sales Representatives demonstrate and sell the value of DaaS solutions . Help the prospective customer understand the art of the possible and the path to a valuable integration with Altrata. Keep up to date with Altrata DaaS Product releases and future roadmaps to ensure you can communicate the most up to date information to the customer. Create and maintain customer facing integration d ocumentation including Case Studies, Play Books, recorded demos and FAQs. Provide DaaS solution training and upskilling for internal teams. Requirements: 5 or more years in a customer-facing technical role (solution consulting, sales engineering, solution architecture, etc.) . Primarily r emote working and remote client conversations. However, there is an expectation to travel to Altrata UK office ( located in London) for periodical in-person sessions, and an expectation to attend some in-person client meetings . Strong understanding of core CRM concepts, data architecture, and data analysis . Strong knowledge of DaaS concepts including API s and Data Feeds For APIs - API Queries using REST (required) and GraphQL (desired) , Postman collections ) , Ability to solve customer specific business problems and apply Altrata's suite of solutions . Communication skills to effectively describe and demonstrate our vision to a wide variety of technical , non-technical and executive audiences . Critical thinker with innate problem-solving skills . Ability to drive client outcomes through dynamic, proactive project management . Ability to simplify and effectively communicate complex ideas . Ability to code / script in pyth on or another similar language . Experience of tools: Jira and Confluence (required). Databricks or Snowflake (desired)
Mar 12, 2026
Full time
Location : UK (remote working, with some in-person internal and client facing i nteraction expected) Experience level : 5 or more years As a Solutions Architect, you will enable Customers to discover the value of Altrata a nd co-create a vision of how they can use our offerings to reach positive outcomes . You will achieve success by establishing yourself as a trusted advisor through emotional intelligence, business acumen, product expertise , and general technical knowledge. You will operate in partnership with Sales Representatives , Account Executives, Account Managers, Customer Success, Product and Tech Support within Altrata , playing a critical role in both pre-sales use case selling and post-sales integration delivery projects . The Solutions Architect is embedded within the Technology team to facilitate the close , available and expert support required to provide technical leadership . However, you will work alongside the Commercial team during customer interactions . You must be accustomed to understanding customer requirements and solving our customers ' most complex problems across a range of indust ries and use cases . Project management, p roblem solving and communication skills , paired with technical aptitude , will be the key to your success in this role. You must have at least 5 years of experience designing solutions for customers and be able to hit the ground running in a fast-paced environment. Experience of Data as a Service (DaaS) solutions is therefore essential. Responsibilities: Build and coach customers through their integration strategy with DaaS offerings including APIs, Data Feeds and other integrations (such as CRM Applications). Accelerate the adoption of our solutions through effective project management and identification of success metrics that provide insight into the success of our clients, driving time to value. Partner with clients to ensure long-term success by connecting business, IT and Security priorities and ensuring all concerns are addressed . Build and maintain relationships with key customer business and technical stakeholders. Diagnose customer pain points and suggest solitions . Support C lient S uccess & A ccount M anagement goals around client adoption, health and risk metrics Help C lient S uccess & A ccount Management teams identify upsell or cross sell opportunities through discovery conversations and engagements . Lower the barriers to entry for c ustomers who want to use Altrata Products and Services . Help Sales Representatives demonstrate and sell the value of DaaS solutions . Help the prospective customer understand the art of the possible and the path to a valuable integration with Altrata. Keep up to date with Altrata DaaS Product releases and future roadmaps to ensure you can communicate the most up to date information to the customer. Create and maintain customer facing integration d ocumentation including Case Studies, Play Books, recorded demos and FAQs. Provide DaaS solution training and upskilling for internal teams. Requirements: 5 or more years in a customer-facing technical role (solution consulting, sales engineering, solution architecture, etc.) . Primarily r emote working and remote client conversations. However, there is an expectation to travel to Altrata UK office ( located in London) for periodical in-person sessions, and an expectation to attend some in-person client meetings . Strong understanding of core CRM concepts, data architecture, and data analysis . Strong knowledge of DaaS concepts including API s and Data Feeds For APIs - API Queries using REST (required) and GraphQL (desired) , Postman collections ) , Ability to solve customer specific business problems and apply Altrata's suite of solutions . Communication skills to effectively describe and demonstrate our vision to a wide variety of technical , non-technical and executive audiences . Critical thinker with innate problem-solving skills . Ability to drive client outcomes through dynamic, proactive project management . Ability to simplify and effectively communicate complex ideas . Ability to code / script in pyth on or another similar language . Experience of tools: Jira and Confluence (required). Databricks or Snowflake (desired)