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general sales manager
Apex Resource Management
General Sales Manager
Apex Resource Management
Lead a Premium Sales Experience in the World of Luxury Campervans as a General Sales Manager Warmington, Oxfordshire Permanent Up to £55,000 + Bonus Are you a driven sales leader ready to take ownership of a high-performing team in a truly unique market? We re partnering with an innovative brand redefining automotive camping luxury designing and delivering bespoke campervans and motorhomes that turn travel into unforgettable experiences. This is your chance to step into a pivotal leadership role where your impact will be seen, measured, and celebrated. Why This Role Stands Out? This isn t just another sales management position. You ll: Take full ownership of a central sales function at their Headquarters and Flagship Sales site Shape a performance-driven, high-energy culture Influence customer journeys in a premium, lifestyle-led market Drive real improvements in conversion, capability, and customer satisfaction If you enjoy building teams, refining processes, and delivering results, you ll thrive here. What You ll Be Doing? As General Sales Manager, you ll lead from the front coaching, motivating, and driving excellence across the team: Lead daily sales operations and energise team performance Coach and develop your team to consistently exceed targets Run structured sales meetings and performance reviews Oversee pipeline health and deal progression Champion effective and consistent CRM usage Ensure fast, high-quality enquiry handling Collaborate cross-functionally to deliver a seamless customer journey Maintain exceptional showroom and stock standards Report on performance and identify opportunities for growth The General Sales Manager We re Looking For Proven experience in sales leadership , ideally within automotive or a premium product environment Strong track record of driving performance and improving processes Confident using CRM systems and managing sales pipelines A natural leader who can motivate, challenge, and inspire Passion for delivering an outstanding customer experience Ready to Make an Impact? If you're a commercially driven leader who thrives in a fast-paced, high-impact environment, this is your opportunity to take the next step in your career. Apply today with your CV! Upon successful shortlisting, a member of the Apex Recruitment team will be in touch to discuss the General Sales Manager opportunity in confidence. Key Skills General Sales Manager Sales Leadership CRM Management Pipeline Management Automotive Sales Team Coaching KPI Delivery Customer Experience Stakeholder Collaboration
May 12, 2026
Full time
Lead a Premium Sales Experience in the World of Luxury Campervans as a General Sales Manager Warmington, Oxfordshire Permanent Up to £55,000 + Bonus Are you a driven sales leader ready to take ownership of a high-performing team in a truly unique market? We re partnering with an innovative brand redefining automotive camping luxury designing and delivering bespoke campervans and motorhomes that turn travel into unforgettable experiences. This is your chance to step into a pivotal leadership role where your impact will be seen, measured, and celebrated. Why This Role Stands Out? This isn t just another sales management position. You ll: Take full ownership of a central sales function at their Headquarters and Flagship Sales site Shape a performance-driven, high-energy culture Influence customer journeys in a premium, lifestyle-led market Drive real improvements in conversion, capability, and customer satisfaction If you enjoy building teams, refining processes, and delivering results, you ll thrive here. What You ll Be Doing? As General Sales Manager, you ll lead from the front coaching, motivating, and driving excellence across the team: Lead daily sales operations and energise team performance Coach and develop your team to consistently exceed targets Run structured sales meetings and performance reviews Oversee pipeline health and deal progression Champion effective and consistent CRM usage Ensure fast, high-quality enquiry handling Collaborate cross-functionally to deliver a seamless customer journey Maintain exceptional showroom and stock standards Report on performance and identify opportunities for growth The General Sales Manager We re Looking For Proven experience in sales leadership , ideally within automotive or a premium product environment Strong track record of driving performance and improving processes Confident using CRM systems and managing sales pipelines A natural leader who can motivate, challenge, and inspire Passion for delivering an outstanding customer experience Ready to Make an Impact? If you're a commercially driven leader who thrives in a fast-paced, high-impact environment, this is your opportunity to take the next step in your career. Apply today with your CV! Upon successful shortlisting, a member of the Apex Recruitment team will be in touch to discuss the General Sales Manager opportunity in confidence. Key Skills General Sales Manager Sales Leadership CRM Management Pipeline Management Automotive Sales Team Coaching KPI Delivery Customer Experience Stakeholder Collaboration
Chase and Holland Recruitment Ltd
Application Engineer (Technical Sales Engineer)
Chase and Holland Recruitment Ltd Retford, Nottinghamshire
Application Engineer (Technical Sales Engineer) - Retford - £40,000 - £41,000 Chase & Holland are proud to be working with a specialist manufacturing business, based within the Retford area who have an exciting opening for an Application Engineer/Technical Sales Engineer to join their team. This is an excellent opportunity to work within a successful manufacturing business which provides its services to a variety of industries. Package & Benefits: Early finish on a Friday Pension Free parking 24 days holiday plus bank holidays & birthday off Application Engineer Responsibilities: Supporting Business Development Managers / Sales Managers with technical insights and solution recommendations Serving as the technical liaison between Sales, Design Engineering, Production, Quality, and Supply Chain Providing expert technical guidance to customers and internal teams, interpreting drawings, specifications, and site requirements to recommend suitable solutions Preparing accurate cost estimates and quotations for standard and documented nonstandard configurations Producing essential pre-sales documentation including General Arrangement drawings, functional specifications, datasheets, and other supporting materials Engaging Design Engineers when detailed 2D/3D CAD or product development is required Required Skills & Experience: Required Skills & Experience:egree or diploma in Engineering (Mechanical, Civil, or a related discipline) preferred Previous experience in a technical-commercial role (e.g., Sales Engineer, Application Engineer, or Sales Manager) within an engineering or manufacturing environment Strong engineering knowledge with the ability to demonstrate practical understanding Experience producing quotations, cost estimates, or technical proposals Ability to read and interpret technical drawings; CAD skills are essential for adapting existing product designs (advanced design capability not required) Proven ability to support sales growth by understanding customer requirements and delivering effective technical solutions If you are interested in finding out about this exciting Application Engineer opportunity, please click 'apply now'. Chase & Holland acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. We specialise in finance, supply chain, HR, IT and office support recruitment and comfortably service Yorkshire, Derbyshire, Nottinghamshire, Leicestershire, Staffordshire and Lincolnshire.
May 12, 2026
Full time
Application Engineer (Technical Sales Engineer) - Retford - £40,000 - £41,000 Chase & Holland are proud to be working with a specialist manufacturing business, based within the Retford area who have an exciting opening for an Application Engineer/Technical Sales Engineer to join their team. This is an excellent opportunity to work within a successful manufacturing business which provides its services to a variety of industries. Package & Benefits: Early finish on a Friday Pension Free parking 24 days holiday plus bank holidays & birthday off Application Engineer Responsibilities: Supporting Business Development Managers / Sales Managers with technical insights and solution recommendations Serving as the technical liaison between Sales, Design Engineering, Production, Quality, and Supply Chain Providing expert technical guidance to customers and internal teams, interpreting drawings, specifications, and site requirements to recommend suitable solutions Preparing accurate cost estimates and quotations for standard and documented nonstandard configurations Producing essential pre-sales documentation including General Arrangement drawings, functional specifications, datasheets, and other supporting materials Engaging Design Engineers when detailed 2D/3D CAD or product development is required Required Skills & Experience: Required Skills & Experience:egree or diploma in Engineering (Mechanical, Civil, or a related discipline) preferred Previous experience in a technical-commercial role (e.g., Sales Engineer, Application Engineer, or Sales Manager) within an engineering or manufacturing environment Strong engineering knowledge with the ability to demonstrate practical understanding Experience producing quotations, cost estimates, or technical proposals Ability to read and interpret technical drawings; CAD skills are essential for adapting existing product designs (advanced design capability not required) Proven ability to support sales growth by understanding customer requirements and delivering effective technical solutions If you are interested in finding out about this exciting Application Engineer opportunity, please click 'apply now'. Chase & Holland acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. We specialise in finance, supply chain, HR, IT and office support recruitment and comfortably service Yorkshire, Derbyshire, Nottinghamshire, Leicestershire, Staffordshire and Lincolnshire.
eRecruitSmart
Case Coordinator - Remote
eRecruitSmart Epsom, Surrey
We are seeking a dynamic and driven Case Coordinator for our client's Expert Witness Department. This role is currently based remotely, working from home. The role of Case Coordinator This role manages and progresses Expert Witness enquiries, acting as the first point of contact for clients and stakeholders. It involves preparing and following up on enquiries and quotations, supporting business development, collaborating with Client Managers, and ensuring accurate, confidential case handling in line with SLAs, deadlines, and service standards. The position of Case Coordinator requires: A high level of autonomy Strong stakeholder management A proactive approach to securing direct instructions Maximising income Supporting business growth Delivering excellent customer service Maintaining confidentiality and compliance Key responsibilities: Act as the first point of contact for Expert Witness enquiries, managing inbound leads across phone, email, and online channels in line with SLAs Prepare, issue, and follow up on quotations and enquiries to secure new instructions and support business growth Negotiate fees, scopes, and delivery deadlines with clients and experts in line with service standards. Work collaboratively with Client Managers to develop new business through proactive follow-up and relationship management Prepare and manage confidential documentation, ensuring accuracy, professionalism, and compliance. Complete thorough handovers to Client Managers upon instruction, ensuring all case details and documentation are in place Maintain accurate and up-to-date records across CRM and case management systems Identify and escalate risks or concerns to the Line Manager promptly Consistently meet agreed sales targets, SLAs, and KPIs Undertake general administrative and other reasonable duties as required The rewards The role of Case Coordinator is a remote working position and the standard hours of work are 9:00am to 5:00pm, Monday to Friday, with no requirement to work weekends or bank holidays and there is on offer: A salary of £25,750 per annum, depending on experience Bonus Structure Access to a company pension scheme Enjoy your birthday off Milestone recognition and long-service awards A confidential 24-hour Employee Assistance Programme to support wellbeing 23 days paid holiday, plus all bank holidays Occasional company social events As a progressive and responsible employer, the Company is committed to supporting a healthy work life balance and promoting employee wellbeing. Qualifications / Experience: Minimum 1 year's experience in a relevant administrative or professional services role Strong written and verbal communication skills with excellent attention to detail Educated to A-level standard or equivalent Confident IT user (Microsoft Office / Google Workspace); CRM or case management experience desirable Highly organised with strong time-management and prioritisation skills Professional, confident, and client focused with strong interpersonal skills Self-motivated, adaptable, and resilient under pressure Able to work independently and as part of a team, using sound judgement Discreet and professional in handling confidential information Person Specification Strong communication and relationship-building skills Customer focused with high service standards Confident, professional telephone manner Highly organised with strong attention to detail Discreet with confidential information Effective independently and within a team Resilient under pressure, meeting deadlines consistently About the company Our clients' values are very important to them and are principles which underpin their business strategy, staff recruitment, client service, communication style and how they treat their network of professional psychologists. How to Apply Please note that eRecruitSmart is advertising on behalf of the Hiring Company and your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms.You must reside in and have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered.We look forward to hearing from you!
May 12, 2026
Full time
We are seeking a dynamic and driven Case Coordinator for our client's Expert Witness Department. This role is currently based remotely, working from home. The role of Case Coordinator This role manages and progresses Expert Witness enquiries, acting as the first point of contact for clients and stakeholders. It involves preparing and following up on enquiries and quotations, supporting business development, collaborating with Client Managers, and ensuring accurate, confidential case handling in line with SLAs, deadlines, and service standards. The position of Case Coordinator requires: A high level of autonomy Strong stakeholder management A proactive approach to securing direct instructions Maximising income Supporting business growth Delivering excellent customer service Maintaining confidentiality and compliance Key responsibilities: Act as the first point of contact for Expert Witness enquiries, managing inbound leads across phone, email, and online channels in line with SLAs Prepare, issue, and follow up on quotations and enquiries to secure new instructions and support business growth Negotiate fees, scopes, and delivery deadlines with clients and experts in line with service standards. Work collaboratively with Client Managers to develop new business through proactive follow-up and relationship management Prepare and manage confidential documentation, ensuring accuracy, professionalism, and compliance. Complete thorough handovers to Client Managers upon instruction, ensuring all case details and documentation are in place Maintain accurate and up-to-date records across CRM and case management systems Identify and escalate risks or concerns to the Line Manager promptly Consistently meet agreed sales targets, SLAs, and KPIs Undertake general administrative and other reasonable duties as required The rewards The role of Case Coordinator is a remote working position and the standard hours of work are 9:00am to 5:00pm, Monday to Friday, with no requirement to work weekends or bank holidays and there is on offer: A salary of £25,750 per annum, depending on experience Bonus Structure Access to a company pension scheme Enjoy your birthday off Milestone recognition and long-service awards A confidential 24-hour Employee Assistance Programme to support wellbeing 23 days paid holiday, plus all bank holidays Occasional company social events As a progressive and responsible employer, the Company is committed to supporting a healthy work life balance and promoting employee wellbeing. Qualifications / Experience: Minimum 1 year's experience in a relevant administrative or professional services role Strong written and verbal communication skills with excellent attention to detail Educated to A-level standard or equivalent Confident IT user (Microsoft Office / Google Workspace); CRM or case management experience desirable Highly organised with strong time-management and prioritisation skills Professional, confident, and client focused with strong interpersonal skills Self-motivated, adaptable, and resilient under pressure Able to work independently and as part of a team, using sound judgement Discreet and professional in handling confidential information Person Specification Strong communication and relationship-building skills Customer focused with high service standards Confident, professional telephone manner Highly organised with strong attention to detail Discreet with confidential information Effective independently and within a team Resilient under pressure, meeting deadlines consistently About the company Our clients' values are very important to them and are principles which underpin their business strategy, staff recruitment, client service, communication style and how they treat their network of professional psychologists. How to Apply Please note that eRecruitSmart is advertising on behalf of the Hiring Company and your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms.You must reside in and have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered.We look forward to hearing from you!
Wallace Hind Selection
General Manager
Wallace Hind Selection Reading, Berkshire
We are looking for a hands-on people leader, and are genuinely open in terms of your background! We have been supplying complete systems and component parts to dealers and installers across the UK for over 3 decades. Based in the home counties, you will thrive on developing relationships with customers but also improving and mentoring your staff. BASIC SALARY: £80,000 - £100,000 BENEFITS: Bonus Car or Car Allowance Pension Private Healthcare including Dental and Optical Life assurance 25 days holiday LOCATION: An office-based leadership role. With occasional international travel, you could be based anywhere within 75 minutes of our office in Berkshire. As the head of the UK business, you will report directly to the Group. You will be taking on a stable, profitable business with established team members and plenty of industry experience. You'll be heavily involved in the next phase of growth in a mature UK market and will have the benefit of a strong handover from the current General Manager. JOB DESCRIPTION: General Manager As our General Manager, you will lead and develop the UK team to achieve realistic revenue and profit targets set by the wider group. This will also be a business generation and customer facing role, so you will want to keep that customer engagement and enjoy the sales cycle. You will have the autonomy to set sales objectives and strategies and help motivate the sales team how you see fit. In addition to this you will: Oversee all leadership elements for the business (Full P&L circa £10m t/o) including, Coaching & Motivating. Working with and developing the team of direct reports as well as overseeing the development of all indirect reports. There is a good mix of experience levels and longevity in our business, however, they do need challenging, mentoring, and supporting. Carry out regular market analysis to ensure we are aware of our competition and economic indicators that may impact our business. Help us drive into new market focus areas and ensure we maximise growth opportunities. Demonstrate operational excellence manage inventory, logistics and assembly teams PERSON SPECIFICATION: General Manager Ultimately, as our General Manager, you'll be a commercially minded business leader (lead-by-example), someone who can clearly demonstrate how you have developed and grown sales in an SME environment, but also how you have influenced and progressed individuals. You will be an expert in client management and in using your position to network senior industry professionals to generate new business. You will ideally have: Have varied industry exposure with a keen focus on a technical product/service/solution. The person is more important than the experience so the aptitude and interest to learn will trump the industry specificity. You'll have the gravitas and presence to drive a sales strategy where you are the face of the business. Experience managing a multi-million-pound P&L Genuine enthusiasm for the SME environment, this is a role that requires a hands-on candidate who enjoys the "many hats" elements of SME business. THE GROUP: As part of an international group, we are active in a variety of industry and have more than 50 entities across 15 countries. We operate globally but are locally anchored. Each company has its own identity but is part of that bigger picture. We owe our success to a heightened level of cooperation with our customers, our search for sustainable solutions and continuous improvement and the recruitment of talented employees. We value talent, clear communication, an open culture and above all authenticity: that is what makes us an attractive employer and partner. All applicants will be required to sign an NDA prior to progressing. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MT18464, Wallace Hind Selection
May 12, 2026
Full time
We are looking for a hands-on people leader, and are genuinely open in terms of your background! We have been supplying complete systems and component parts to dealers and installers across the UK for over 3 decades. Based in the home counties, you will thrive on developing relationships with customers but also improving and mentoring your staff. BASIC SALARY: £80,000 - £100,000 BENEFITS: Bonus Car or Car Allowance Pension Private Healthcare including Dental and Optical Life assurance 25 days holiday LOCATION: An office-based leadership role. With occasional international travel, you could be based anywhere within 75 minutes of our office in Berkshire. As the head of the UK business, you will report directly to the Group. You will be taking on a stable, profitable business with established team members and plenty of industry experience. You'll be heavily involved in the next phase of growth in a mature UK market and will have the benefit of a strong handover from the current General Manager. JOB DESCRIPTION: General Manager As our General Manager, you will lead and develop the UK team to achieve realistic revenue and profit targets set by the wider group. This will also be a business generation and customer facing role, so you will want to keep that customer engagement and enjoy the sales cycle. You will have the autonomy to set sales objectives and strategies and help motivate the sales team how you see fit. In addition to this you will: Oversee all leadership elements for the business (Full P&L circa £10m t/o) including, Coaching & Motivating. Working with and developing the team of direct reports as well as overseeing the development of all indirect reports. There is a good mix of experience levels and longevity in our business, however, they do need challenging, mentoring, and supporting. Carry out regular market analysis to ensure we are aware of our competition and economic indicators that may impact our business. Help us drive into new market focus areas and ensure we maximise growth opportunities. Demonstrate operational excellence manage inventory, logistics and assembly teams PERSON SPECIFICATION: General Manager Ultimately, as our General Manager, you'll be a commercially minded business leader (lead-by-example), someone who can clearly demonstrate how you have developed and grown sales in an SME environment, but also how you have influenced and progressed individuals. You will be an expert in client management and in using your position to network senior industry professionals to generate new business. You will ideally have: Have varied industry exposure with a keen focus on a technical product/service/solution. The person is more important than the experience so the aptitude and interest to learn will trump the industry specificity. You'll have the gravitas and presence to drive a sales strategy where you are the face of the business. Experience managing a multi-million-pound P&L Genuine enthusiasm for the SME environment, this is a role that requires a hands-on candidate who enjoys the "many hats" elements of SME business. THE GROUP: As part of an international group, we are active in a variety of industry and have more than 50 entities across 15 countries. We operate globally but are locally anchored. Each company has its own identity but is part of that bigger picture. We owe our success to a heightened level of cooperation with our customers, our search for sustainable solutions and continuous improvement and the recruitment of talented employees. We value talent, clear communication, an open culture and above all authenticity: that is what makes us an attractive employer and partner. All applicants will be required to sign an NDA prior to progressing. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MT18464, Wallace Hind Selection
Wallace Hind Selection
General Manager
Wallace Hind Selection Basingstoke, Hampshire
We are looking for a hands-on people leader, and are genuinely open in terms of your background! We have been supplying complete systems and component parts to dealers and installers across the UK for over 3 decades. Based in the home counties, you will thrive on developing relationships with customers but also improving and mentoring your staff. BASIC SALARY: £80,000 - £100,000 BENEFITS: Bonus Car or Car Allowance Pension Private Healthcare including Dental and Optical Life assurance 25 days holiday LOCATION: An office-based leadership role. With occasional international travel, you could be based anywhere within 75 minutes of our office in Berkshire. As the head of the UK business, you will report directly to the Group. You will be taking on a stable, profitable business with established team members and plenty of industry experience. You'll be heavily involved in the next phase of growth in a mature UK market and will have the benefit of a strong handover from the current General Manager. JOB DESCRIPTION: General Manager As our General Manager, you will lead and develop the UK team to achieve realistic revenue and profit targets set by the wider group. This will also be a business generation and customer facing role, so you will want to keep that customer engagement and enjoy the sales cycle. You will have the autonomy to set sales objectives and strategies and help motivate the sales team how you see fit. In addition to this you will: Oversee all leadership elements for the business (Full P&L circa £10m t/o) including, Coaching & Motivating. Working with and developing the team of direct reports as well as overseeing the development of all indirect reports. There is a good mix of experience levels and longevity in our business, however, they do need challenging, mentoring, and supporting. Carry out regular market analysis to ensure we are aware of our competition and economic indicators that may impact our business. Help us drive into new market focus areas and ensure we maximise growth opportunities. Demonstrate operational excellence manage inventory, logistics and assembly teams PERSON SPECIFICATION: General Manager Ultimately, as our General Manager, you'll be a commercially minded business leader (lead-by-example), someone who can clearly demonstrate how you have developed and grown sales in an SME environment, but also how you have influenced and progressed individuals. You will be an expert in client management and in using your position to network senior industry professionals to generate new business. You will ideally have: Have varied industry exposure with a keen focus on a technical product/service/solution. The person is more important than the experience so the aptitude and interest to learn will trump the industry specificity. You'll have the gravitas and presence to drive a sales strategy where you are the face of the business. Experience managing a multi-million-pound P&L Genuine enthusiasm for the SME environment, this is a role that requires a hands-on candidate who enjoys the "many hats" elements of SME business. THE GROUP: As part of an international group, we are active in a variety of industry and have more than 50 entities across 15 countries. We operate globally but are locally anchored. Each company has its own identity but is part of that bigger picture. We owe our success to a heightened level of cooperation with our customers, our search for sustainable solutions and continuous improvement and the recruitment of talented employees. We value talent, clear communication, an open culture and above all authenticity: that is what makes us an attractive employer and partner. All applicants will be required to sign an NDA prior to progressing. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MT18464, Wallace Hind Selection
May 12, 2026
Full time
We are looking for a hands-on people leader, and are genuinely open in terms of your background! We have been supplying complete systems and component parts to dealers and installers across the UK for over 3 decades. Based in the home counties, you will thrive on developing relationships with customers but also improving and mentoring your staff. BASIC SALARY: £80,000 - £100,000 BENEFITS: Bonus Car or Car Allowance Pension Private Healthcare including Dental and Optical Life assurance 25 days holiday LOCATION: An office-based leadership role. With occasional international travel, you could be based anywhere within 75 minutes of our office in Berkshire. As the head of the UK business, you will report directly to the Group. You will be taking on a stable, profitable business with established team members and plenty of industry experience. You'll be heavily involved in the next phase of growth in a mature UK market and will have the benefit of a strong handover from the current General Manager. JOB DESCRIPTION: General Manager As our General Manager, you will lead and develop the UK team to achieve realistic revenue and profit targets set by the wider group. This will also be a business generation and customer facing role, so you will want to keep that customer engagement and enjoy the sales cycle. You will have the autonomy to set sales objectives and strategies and help motivate the sales team how you see fit. In addition to this you will: Oversee all leadership elements for the business (Full P&L circa £10m t/o) including, Coaching & Motivating. Working with and developing the team of direct reports as well as overseeing the development of all indirect reports. There is a good mix of experience levels and longevity in our business, however, they do need challenging, mentoring, and supporting. Carry out regular market analysis to ensure we are aware of our competition and economic indicators that may impact our business. Help us drive into new market focus areas and ensure we maximise growth opportunities. Demonstrate operational excellence manage inventory, logistics and assembly teams PERSON SPECIFICATION: General Manager Ultimately, as our General Manager, you'll be a commercially minded business leader (lead-by-example), someone who can clearly demonstrate how you have developed and grown sales in an SME environment, but also how you have influenced and progressed individuals. You will be an expert in client management and in using your position to network senior industry professionals to generate new business. You will ideally have: Have varied industry exposure with a keen focus on a technical product/service/solution. The person is more important than the experience so the aptitude and interest to learn will trump the industry specificity. You'll have the gravitas and presence to drive a sales strategy where you are the face of the business. Experience managing a multi-million-pound P&L Genuine enthusiasm for the SME environment, this is a role that requires a hands-on candidate who enjoys the "many hats" elements of SME business. THE GROUP: As part of an international group, we are active in a variety of industry and have more than 50 entities across 15 countries. We operate globally but are locally anchored. Each company has its own identity but is part of that bigger picture. We owe our success to a heightened level of cooperation with our customers, our search for sustainable solutions and continuous improvement and the recruitment of talented employees. We value talent, clear communication, an open culture and above all authenticity: that is what makes us an attractive employer and partner. All applicants will be required to sign an NDA prior to progressing. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MT18464, Wallace Hind Selection
TLC: Talk, Listen, Change
Group Head of Marketing and Communications
TLC: Talk, Listen, Change
Job Purpose The Group Head of Marketing and Communications is a strategic leadership role responsible for shaping and delivering an excellent quality, high impact approach to integrated marketing, brand and communications across the TLC Group. The postholder will primarily set direction and enable the team to deliver their work, with some direct input into campaigns, messaging and other outputs. This role is directly accountable for: Growth in key audiences Smooth running of the marketing provision of TLC Group including website, social, internal and external comms, press, PR and brands. Delivery of high-quality campaigns, on time and to budget, which deliver agreed outcomes. The role will share responsibility with others for: Growth in fundraised income Performance of commercial subsidiaries Wider Support The postholder will be supported by the Director of Development as their line manager, and beyond that the Development sub-committee of our TLC Group Board alongside the wider Board itself. There will be scope to shape and grow the internal team if / when the TLC Group continues to expand. Beyond the direct team, TLC Group uses a network of freelancers and agencies and there is potentially scope to draw in their expertise, budget permitting. Key responsibilities Strategic leadership Provide outstanding leadership and direction for the TLC Group Marketing and Communications team, bringing energy and drive to our ambition. Develop and lead the implementation of a TLC Group-wide Marketing and Communications strategy aligned with organisational goals. Lead on positioning the organisation as a sector leader, enhancing visibility, influence and impact. Advise the Executive Leadership Team on marketing, communications and reputational risk. Plan and mitigate against brand and organisational reputational risk and manage crisis communications effectively. Brand and Communications Lead the development and ongoing delivery of brand marketing strategies for each of our differentiated brands, supporting the transition to an audience led approach. Lead the implementation and embedding of our new brand portfolio across our organisation including successful application of brand identities, values, key messages and tone of voice. Identify opportunities to increase brand awareness and lead the delivery of these across a national footprint. Set the strategic direction for all internal and external communications, including our Press and PR work. Ensure our messaging reflects organisational values, mission and impact. Income Generation and Commercial Integration Support the growth of our Charity by providing Marketing expertise and developing marketing plans which facilitate our partnerships and charitable income generation work (fundraising, philanthropy and grants). Work closely with our Development and Partnerships teams to deliver this. Support the Group's commercial subsidiaries by providing Marketing expertise and developing marketing plans which assist the subsidiaries to meet their revenue targets. Work closely with our Group Commercial Director to deliver this. Influencing Support our Policy team (part of our Development team) developing TLC's government relations work through influencing campaigns, parliamentary events and policy responses. Digital and Innovation Drive digital changes and innovative solutions to improve customer journeys, supporter retention and AI integrations/automations, helping to futureproof our growing organisation. Leadership and Management Lead the team to deliver across brands, through effective project management and prioritisation as well as ensuring alignment of stakeholder expectations against agreed objectives. Develop our high-performing marketing and communications team and build connections which embed marketing and communications across the entire Group. Establish a network of strategic relationships with key stakeholders across team and subsidiaries to support a one team approach, integrated planning and effective delivery. Set the Departmental budget with a focus on value for money. Stakeholder Engagement Build strong relationships with key stakeholders, partners, media and influencers. Represent the organisation externally at events and in the media. Organisational Support the designated safeguarding lead to ensure all staff, volunteers, trustees and students at TLC Group understand that safeguarding is everyone's responsibility. Ensure adherence to policies, mandatory training, reporting concerns, and compliance to protect children and adults at risk. Perform any other duties within the general scope of this job profile or as reasonably required by the Director of Development. Commit to continuous professional development through engagement in specific opportunities agreed with the Director of Development. Person Specification Experience Senior leadership experience in marketing and communications. Proven track record of developing and implementing effective brand strategies across: - An organisation with a diverse portfolio of services, brands or sub-brands - and/or - A charity or social enterprise with commercial subsidiaries Developing and implementing marketing and communications strategies that employ a mixture of marketing channels. Producing comprehensive campaigns that increase income and engagement. Building high trust, collaborative relationships and managing stakeholders at every level. Understanding and working with diverse audiences. Skills and abilities Seeing things both strategically and operationally. Managing a multi-brand portfolio in a fast faced environment. Creating and managing a departmental budget to ensure a good return on investment. Excellent leadership, influencing and relationship management skills, including with freelancers or agencies. Qualities A positive, creative problem solver. What success looks like In the first six months, we would expect this role to build a strong understanding of the Group structure and priorities, while starting to bring greater clarity and alignment across the brand portfolio and marketing approach. There is a real opportunity here to shape direction early, deliver some quick wins, and build momentum across the organisation. By twelve to eighteen months, the expectation would be to see clear, measurable impact in areas such as audience growth, income generation and brand visibility, alongside a more defined and embedded marketing function that is set up to support both the charity and commercial aims of the Group. This role offers a high degree of ownership, and will suit someone who enjoys building, prioritising and making progress across multiple areas, while helping the organisation focus its efforts over time.
May 12, 2026
Full time
Job Purpose The Group Head of Marketing and Communications is a strategic leadership role responsible for shaping and delivering an excellent quality, high impact approach to integrated marketing, brand and communications across the TLC Group. The postholder will primarily set direction and enable the team to deliver their work, with some direct input into campaigns, messaging and other outputs. This role is directly accountable for: Growth in key audiences Smooth running of the marketing provision of TLC Group including website, social, internal and external comms, press, PR and brands. Delivery of high-quality campaigns, on time and to budget, which deliver agreed outcomes. The role will share responsibility with others for: Growth in fundraised income Performance of commercial subsidiaries Wider Support The postholder will be supported by the Director of Development as their line manager, and beyond that the Development sub-committee of our TLC Group Board alongside the wider Board itself. There will be scope to shape and grow the internal team if / when the TLC Group continues to expand. Beyond the direct team, TLC Group uses a network of freelancers and agencies and there is potentially scope to draw in their expertise, budget permitting. Key responsibilities Strategic leadership Provide outstanding leadership and direction for the TLC Group Marketing and Communications team, bringing energy and drive to our ambition. Develop and lead the implementation of a TLC Group-wide Marketing and Communications strategy aligned with organisational goals. Lead on positioning the organisation as a sector leader, enhancing visibility, influence and impact. Advise the Executive Leadership Team on marketing, communications and reputational risk. Plan and mitigate against brand and organisational reputational risk and manage crisis communications effectively. Brand and Communications Lead the development and ongoing delivery of brand marketing strategies for each of our differentiated brands, supporting the transition to an audience led approach. Lead the implementation and embedding of our new brand portfolio across our organisation including successful application of brand identities, values, key messages and tone of voice. Identify opportunities to increase brand awareness and lead the delivery of these across a national footprint. Set the strategic direction for all internal and external communications, including our Press and PR work. Ensure our messaging reflects organisational values, mission and impact. Income Generation and Commercial Integration Support the growth of our Charity by providing Marketing expertise and developing marketing plans which facilitate our partnerships and charitable income generation work (fundraising, philanthropy and grants). Work closely with our Development and Partnerships teams to deliver this. Support the Group's commercial subsidiaries by providing Marketing expertise and developing marketing plans which assist the subsidiaries to meet their revenue targets. Work closely with our Group Commercial Director to deliver this. Influencing Support our Policy team (part of our Development team) developing TLC's government relations work through influencing campaigns, parliamentary events and policy responses. Digital and Innovation Drive digital changes and innovative solutions to improve customer journeys, supporter retention and AI integrations/automations, helping to futureproof our growing organisation. Leadership and Management Lead the team to deliver across brands, through effective project management and prioritisation as well as ensuring alignment of stakeholder expectations against agreed objectives. Develop our high-performing marketing and communications team and build connections which embed marketing and communications across the entire Group. Establish a network of strategic relationships with key stakeholders across team and subsidiaries to support a one team approach, integrated planning and effective delivery. Set the Departmental budget with a focus on value for money. Stakeholder Engagement Build strong relationships with key stakeholders, partners, media and influencers. Represent the organisation externally at events and in the media. Organisational Support the designated safeguarding lead to ensure all staff, volunteers, trustees and students at TLC Group understand that safeguarding is everyone's responsibility. Ensure adherence to policies, mandatory training, reporting concerns, and compliance to protect children and adults at risk. Perform any other duties within the general scope of this job profile or as reasonably required by the Director of Development. Commit to continuous professional development through engagement in specific opportunities agreed with the Director of Development. Person Specification Experience Senior leadership experience in marketing and communications. Proven track record of developing and implementing effective brand strategies across: - An organisation with a diverse portfolio of services, brands or sub-brands - and/or - A charity or social enterprise with commercial subsidiaries Developing and implementing marketing and communications strategies that employ a mixture of marketing channels. Producing comprehensive campaigns that increase income and engagement. Building high trust, collaborative relationships and managing stakeholders at every level. Understanding and working with diverse audiences. Skills and abilities Seeing things both strategically and operationally. Managing a multi-brand portfolio in a fast faced environment. Creating and managing a departmental budget to ensure a good return on investment. Excellent leadership, influencing and relationship management skills, including with freelancers or agencies. Qualities A positive, creative problem solver. What success looks like In the first six months, we would expect this role to build a strong understanding of the Group structure and priorities, while starting to bring greater clarity and alignment across the brand portfolio and marketing approach. There is a real opportunity here to shape direction early, deliver some quick wins, and build momentum across the organisation. By twelve to eighteen months, the expectation would be to see clear, measurable impact in areas such as audience growth, income generation and brand visibility, alongside a more defined and embedded marketing function that is set up to support both the charity and commercial aims of the Group. This role offers a high degree of ownership, and will suit someone who enjoys building, prioritising and making progress across multiple areas, while helping the organisation focus its efforts over time.
Taylor2Recruitment Ltd
Store Manager, Garden Centre
Taylor2Recruitment Ltd Wickford, Essex
GARDEN CENTRE MANAGER Our well-established client who has centres around the UK are now looking for a General Manager with a background in commercial and operational retail. They are looking for a professional, hands-on Manager with good commercial acumen and an ability to develop and inspire the team at their garden Centre and able to grow the site to its full potential! Experience is essential and the appointed person will have a proven track record at this level of management as Garden Centre Manager or Store Manager within a seasonal business. As Garden Centre Manager, you will be: Accountable for the operational excellence and financial performance of your Centre. Ensuring the highest standards of display, compliance and inventory control are maintained and that sales revenue targets are achieved and exceeded. An inspirational leader for your team of Department Managers ensuring that they receive clear direction and performance management within a culture of coaching and mentoring. Highly commercial and results driven with a proven track record in a Store Manager position. Positive and strong communicator and a skilled motivational people manager. Adept at succession planning and performance management. This role requires someone to manage all staffing, priorities the needs of the business, train, and support all staff. Accountable for providing great customer service and have a keen eye for detail around the consumers experience in your Centre. A solution orientated thinker with excellent problem-solving skills. You need to have experience in working with large staff numbers Come from a medium size turnover site. Able to manage upwards of 30 staff. Have strong commercial acumen and operational acumen. Have knowledge of the seasonal retail sector. A hands-on individual looking to develop their career with an expanding business.
May 12, 2026
Full time
GARDEN CENTRE MANAGER Our well-established client who has centres around the UK are now looking for a General Manager with a background in commercial and operational retail. They are looking for a professional, hands-on Manager with good commercial acumen and an ability to develop and inspire the team at their garden Centre and able to grow the site to its full potential! Experience is essential and the appointed person will have a proven track record at this level of management as Garden Centre Manager or Store Manager within a seasonal business. As Garden Centre Manager, you will be: Accountable for the operational excellence and financial performance of your Centre. Ensuring the highest standards of display, compliance and inventory control are maintained and that sales revenue targets are achieved and exceeded. An inspirational leader for your team of Department Managers ensuring that they receive clear direction and performance management within a culture of coaching and mentoring. Highly commercial and results driven with a proven track record in a Store Manager position. Positive and strong communicator and a skilled motivational people manager. Adept at succession planning and performance management. This role requires someone to manage all staffing, priorities the needs of the business, train, and support all staff. Accountable for providing great customer service and have a keen eye for detail around the consumers experience in your Centre. A solution orientated thinker with excellent problem-solving skills. You need to have experience in working with large staff numbers Come from a medium size turnover site. Able to manage upwards of 30 staff. Have strong commercial acumen and operational acumen. Have knowledge of the seasonal retail sector. A hands-on individual looking to develop their career with an expanding business.
Wallace Hind Selection
General Manager
Wallace Hind Selection Newbury, Berkshire
We are looking for a hands-on people leader, and are genuinely open in terms of your background! We have been supplying complete systems and component parts to dealers and installers across the UK for over 3 decades. Based in the home counties, you will thrive on developing relationships with customers but also improving and mentoring your staff. BASIC SALARY: £80,000 - £100,000 BENEFITS: Bonus Car or Car Allowance Pension Private Healthcare including Dental and Optical Life assurance 25 days holiday LOCATION: An office-based leadership role. With occasional international travel, you could be based anywhere within 75 minutes of our office in Berkshire. As the head of the UK business, you will report directly to the Group. You will be taking on a stable, profitable business with established team members and plenty of industry experience. You'll be heavily involved in the next phase of growth in a mature UK market and will have the benefit of a strong handover from the current General Manager. JOB DESCRIPTION: General Manager As our General Manager, you will lead and develop the UK team to achieve realistic revenue and profit targets set by the wider group. This will also be a business generation and customer facing role, so you will want to keep that customer engagement and enjoy the sales cycle. You will have the autonomy to set sales objectives and strategies and help motivate the sales team how you see fit. In addition to this you will: Oversee all leadership elements for the business (Full P&L circa £10m t/o) including, Coaching & Motivating. Working with and developing the team of direct reports as well as overseeing the development of all indirect reports. There is a good mix of experience levels and longevity in our business, however, they do need challenging, mentoring, and supporting. Carry out regular market analysis to ensure we are aware of our competition and economic indicators that may impact our business. Help us drive into new market focus areas and ensure we maximise growth opportunities. Demonstrate operational excellence manage inventory, logistics and assembly teams PERSON SPECIFICATION: General Manager Ultimately, as our General Manager, you'll be a commercially minded business leader (lead-by-example), someone who can clearly demonstrate how you have developed and grown sales in an SME environment, but also how you have influenced and progressed individuals. You will be an expert in client management and in using your position to network senior industry professionals to generate new business. You will ideally have: Have varied industry exposure with a keen focus on a technical product/service/solution. The person is more important than the experience so the aptitude and interest to learn will trump the industry specificity. You'll have the gravitas and presence to drive a sales strategy where you are the face of the business. Experience managing a multi-million-pound P&L Genuine enthusiasm for the SME environment, this is a role that requires a hands-on candidate who enjoys the "many hats" elements of SME business. THE GROUP: As part of an international group, we are active in a variety of industry and have more than 50 entities across 15 countries. We operate globally but are locally anchored. Each company has its own identity but is part of that bigger picture. We owe our success to a heightened level of cooperation with our customers, our search for sustainable solutions and continuous improvement and the recruitment of talented employees. We value talent, clear communication, an open culture and above all authenticity: that is what makes us an attractive employer and partner. All applicants will be required to sign an NDA prior to progressing. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MT18464, Wallace Hind Selection
May 12, 2026
Full time
We are looking for a hands-on people leader, and are genuinely open in terms of your background! We have been supplying complete systems and component parts to dealers and installers across the UK for over 3 decades. Based in the home counties, you will thrive on developing relationships with customers but also improving and mentoring your staff. BASIC SALARY: £80,000 - £100,000 BENEFITS: Bonus Car or Car Allowance Pension Private Healthcare including Dental and Optical Life assurance 25 days holiday LOCATION: An office-based leadership role. With occasional international travel, you could be based anywhere within 75 minutes of our office in Berkshire. As the head of the UK business, you will report directly to the Group. You will be taking on a stable, profitable business with established team members and plenty of industry experience. You'll be heavily involved in the next phase of growth in a mature UK market and will have the benefit of a strong handover from the current General Manager. JOB DESCRIPTION: General Manager As our General Manager, you will lead and develop the UK team to achieve realistic revenue and profit targets set by the wider group. This will also be a business generation and customer facing role, so you will want to keep that customer engagement and enjoy the sales cycle. You will have the autonomy to set sales objectives and strategies and help motivate the sales team how you see fit. In addition to this you will: Oversee all leadership elements for the business (Full P&L circa £10m t/o) including, Coaching & Motivating. Working with and developing the team of direct reports as well as overseeing the development of all indirect reports. There is a good mix of experience levels and longevity in our business, however, they do need challenging, mentoring, and supporting. Carry out regular market analysis to ensure we are aware of our competition and economic indicators that may impact our business. Help us drive into new market focus areas and ensure we maximise growth opportunities. Demonstrate operational excellence manage inventory, logistics and assembly teams PERSON SPECIFICATION: General Manager Ultimately, as our General Manager, you'll be a commercially minded business leader (lead-by-example), someone who can clearly demonstrate how you have developed and grown sales in an SME environment, but also how you have influenced and progressed individuals. You will be an expert in client management and in using your position to network senior industry professionals to generate new business. You will ideally have: Have varied industry exposure with a keen focus on a technical product/service/solution. The person is more important than the experience so the aptitude and interest to learn will trump the industry specificity. You'll have the gravitas and presence to drive a sales strategy where you are the face of the business. Experience managing a multi-million-pound P&L Genuine enthusiasm for the SME environment, this is a role that requires a hands-on candidate who enjoys the "many hats" elements of SME business. THE GROUP: As part of an international group, we are active in a variety of industry and have more than 50 entities across 15 countries. We operate globally but are locally anchored. Each company has its own identity but is part of that bigger picture. We owe our success to a heightened level of cooperation with our customers, our search for sustainable solutions and continuous improvement and the recruitment of talented employees. We value talent, clear communication, an open culture and above all authenticity: that is what makes us an attractive employer and partner. All applicants will be required to sign an NDA prior to progressing. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MT18464, Wallace Hind Selection
Wallace Hind Selection
General Manager
Wallace Hind Selection Abingdon, Oxfordshire
We are looking for a hands-on people leader, and are genuinely open in terms of your background! We have been supplying complete systems and component parts to dealers and installers across the UK for over 3 decades. Based in the home counties, you will thrive on developing relationships with customers but also improving and mentoring your staff. BASIC SALARY: £80,000 - £100,000 BENEFITS: Bonus Car or Car Allowance Pension Private Healthcare including Dental and Optical Life assurance 25 days holiday LOCATION: An office-based leadership role. With occasional international travel, you could be based anywhere within 75 minutes of our office in Berkshire. As the head of the UK business, you will report directly to the Group. You will be taking on a stable, profitable business with established team members and plenty of industry experience. You'll be heavily involved in the next phase of growth in a mature UK market and will have the benefit of a strong handover from the current General Manager. JOB DESCRIPTION: General Manager As our General Manager, you will lead and develop the UK team to achieve realistic revenue and profit targets set by the wider group. This will also be a business generation and customer facing role, so you will want to keep that customer engagement and enjoy the sales cycle. You will have the autonomy to set sales objectives and strategies and help motivate the sales team how you see fit. In addition to this you will: Oversee all leadership elements for the business (Full P&L circa £10m t/o) including, Coaching & Motivating. Working with and developing the team of direct reports as well as overseeing the development of all indirect reports. There is a good mix of experience levels and longevity in our business, however, they do need challenging, mentoring, and supporting. Carry out regular market analysis to ensure we are aware of our competition and economic indicators that may impact our business. Help us drive into new market focus areas and ensure we maximise growth opportunities. Demonstrate operational excellence manage inventory, logistics and assembly teams PERSON SPECIFICATION: General Manager Ultimately, as our General Manager, you'll be a commercially minded business leader (lead-by-example), someone who can clearly demonstrate how you have developed and grown sales in an SME environment, but also how you have influenced and progressed individuals. You will be an expert in client management and in using your position to network senior industry professionals to generate new business. You will ideally have: Have varied industry exposure with a keen focus on a technical product/service/solution. The person is more important than the experience so the aptitude and interest to learn will trump the industry specificity. You'll have the gravitas and presence to drive a sales strategy where you are the face of the business. Experience managing a multi-million-pound P&L Genuine enthusiasm for the SME environment, this is a role that requires a hands-on candidate who enjoys the "many hats" elements of SME business. THE GROUP: As part of an international group, we are active in a variety of industry and have more than 50 entities across 15 countries. We operate globally but are locally anchored. Each company has its own identity but is part of that bigger picture. We owe our success to a heightened level of cooperation with our customers, our search for sustainable solutions and continuous improvement and the recruitment of talented employees. We value talent, clear communication, an open culture and above all authenticity: that is what makes us an attractive employer and partner. All applicants will be required to sign an NDA prior to progressing. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MT18464, Wallace Hind Selection
May 12, 2026
Full time
We are looking for a hands-on people leader, and are genuinely open in terms of your background! We have been supplying complete systems and component parts to dealers and installers across the UK for over 3 decades. Based in the home counties, you will thrive on developing relationships with customers but also improving and mentoring your staff. BASIC SALARY: £80,000 - £100,000 BENEFITS: Bonus Car or Car Allowance Pension Private Healthcare including Dental and Optical Life assurance 25 days holiday LOCATION: An office-based leadership role. With occasional international travel, you could be based anywhere within 75 minutes of our office in Berkshire. As the head of the UK business, you will report directly to the Group. You will be taking on a stable, profitable business with established team members and plenty of industry experience. You'll be heavily involved in the next phase of growth in a mature UK market and will have the benefit of a strong handover from the current General Manager. JOB DESCRIPTION: General Manager As our General Manager, you will lead and develop the UK team to achieve realistic revenue and profit targets set by the wider group. This will also be a business generation and customer facing role, so you will want to keep that customer engagement and enjoy the sales cycle. You will have the autonomy to set sales objectives and strategies and help motivate the sales team how you see fit. In addition to this you will: Oversee all leadership elements for the business (Full P&L circa £10m t/o) including, Coaching & Motivating. Working with and developing the team of direct reports as well as overseeing the development of all indirect reports. There is a good mix of experience levels and longevity in our business, however, they do need challenging, mentoring, and supporting. Carry out regular market analysis to ensure we are aware of our competition and economic indicators that may impact our business. Help us drive into new market focus areas and ensure we maximise growth opportunities. Demonstrate operational excellence manage inventory, logistics and assembly teams PERSON SPECIFICATION: General Manager Ultimately, as our General Manager, you'll be a commercially minded business leader (lead-by-example), someone who can clearly demonstrate how you have developed and grown sales in an SME environment, but also how you have influenced and progressed individuals. You will be an expert in client management and in using your position to network senior industry professionals to generate new business. You will ideally have: Have varied industry exposure with a keen focus on a technical product/service/solution. The person is more important than the experience so the aptitude and interest to learn will trump the industry specificity. You'll have the gravitas and presence to drive a sales strategy where you are the face of the business. Experience managing a multi-million-pound P&L Genuine enthusiasm for the SME environment, this is a role that requires a hands-on candidate who enjoys the "many hats" elements of SME business. THE GROUP: As part of an international group, we are active in a variety of industry and have more than 50 entities across 15 countries. We operate globally but are locally anchored. Each company has its own identity but is part of that bigger picture. We owe our success to a heightened level of cooperation with our customers, our search for sustainable solutions and continuous improvement and the recruitment of talented employees. We value talent, clear communication, an open culture and above all authenticity: that is what makes us an attractive employer and partner. All applicants will be required to sign an NDA prior to progressing. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MT18464, Wallace Hind Selection
Austin Banks
Finance Assistant
Austin Banks Doncaster, Yorkshire
We are seeking a motivated and organised Finance / Accounts Generalist Assistant to support the day-to-day financial and administrative operations of the business. This is a varied role suited to someone with strong attention to detail, good numerical skills, and the ability to manage multiple tasks in a busy office environment. The successful candidate will assist with purchase and sales ledger activities, reconciliations, reporting, payroll support, and general finance administration while working closely with the wider accounts and operations teams. As a Finance Assistant, you will be responsible for: Processing purchase invoices and supplier payments Raising sales invoices and monitoring customer accounts Assisting with bank reconciliations and cash allocation Supporting month-end and year-end finance processes Maintaining accurate financial records and documentation Assisting with payroll administration and employee expenses Handling supplier and customer account queries Monitoring outstanding payments and credit control activities Updating spreadsheets, finance systems, and databases Supporting the Finance Manager with ad hoc reporting and administration Ensuring compliance with company procedures and financial regulations The ideal candidate will be: Previous experience in a finance, accounts, or bookkeeping role Good understanding of basic accounting principles Strong numerical and analytical skills Excellent attention to detail and accuracy Competent in Microsoft Excel and Microsoft Office packages Experience using accounting software such as Sage, Xero, or QuickBooks desirable Strong organisational and time management skills Ability to work independently and as part of a team Professional and confident communication skills Qualification : AAT qualification or studying towards AAT desirable Relevant finance or accounting administration experience preferred
May 12, 2026
Full time
We are seeking a motivated and organised Finance / Accounts Generalist Assistant to support the day-to-day financial and administrative operations of the business. This is a varied role suited to someone with strong attention to detail, good numerical skills, and the ability to manage multiple tasks in a busy office environment. The successful candidate will assist with purchase and sales ledger activities, reconciliations, reporting, payroll support, and general finance administration while working closely with the wider accounts and operations teams. As a Finance Assistant, you will be responsible for: Processing purchase invoices and supplier payments Raising sales invoices and monitoring customer accounts Assisting with bank reconciliations and cash allocation Supporting month-end and year-end finance processes Maintaining accurate financial records and documentation Assisting with payroll administration and employee expenses Handling supplier and customer account queries Monitoring outstanding payments and credit control activities Updating spreadsheets, finance systems, and databases Supporting the Finance Manager with ad hoc reporting and administration Ensuring compliance with company procedures and financial regulations The ideal candidate will be: Previous experience in a finance, accounts, or bookkeeping role Good understanding of basic accounting principles Strong numerical and analytical skills Excellent attention to detail and accuracy Competent in Microsoft Excel and Microsoft Office packages Experience using accounting software such as Sage, Xero, or QuickBooks desirable Strong organisational and time management skills Ability to work independently and as part of a team Professional and confident communication skills Qualification : AAT qualification or studying towards AAT desirable Relevant finance or accounting administration experience preferred
GLL
General Assistant
GLL Sutton, Surrey
GLL is looking for a General Assistant to join the team at Sutton Sports Village, in Sutton, Surrey. You'll be involved in key aspects of the operational services across all areas of the centre including cleaning, maintenance, equipment setups, customer service, fitness and sales. If you have the passion to deliver excellent customer service in a leisure environment, there's never been a more exciting time to join us. This role will involve shift work on a flexible basis. Please note early shifts can start as early as 6.00am and late shifts can finish as late as 10.00pm. Weekend shift work is also available. A General Assistant will be the sort of person who thrives in a busy environment and will be unfazed by the variety of the role. Our general assistant's role is varied and could be doing anything from cleaning, repairs and maintenance, customer service and taking bookings to ensuring the general safety and cleanliness of areas and equipment to ensure our customers get an exceptional experience. Ideally, you'll have cleaning experience, a first aid qualification and be calm under pressure, highly responsible and a natural with people from all walks of life. Flexibility, punctuality and reliability are just as important as integrity, a can-do attitude and a real focus on customer service. Passion and personality will stand you in good stead too! What you need: A can-do attitude A real focus on customer service. Passion and personality Knowledge of health and safety Be a great team player What you'll do: Maintain a good and positive image of the centre to customers and the public by providing a welcoming, helpful and professional operational service. To prepare areas and equipment for events/activities as appropriate. To carry out routine monitoring and non-specialist / basic maintenance of equipment and fittings as required, bringing to the attention of the Supervisor / Manager any faults or major repairs in line with company procedures. Responsible for the efficient and effective control of the day to day operations and service of events/activities, ensuring that security, general cleanliness, customer supervision and equipment checks are maintained. To prepare areas and equipment for events/activities as required. To ensure that all equipment is used in a manner consistent with safe working practice. To ensure that equipment is fit for purpose prior to customers being allowed to make use of. To ensure excellent standards of cleanliness at all times. To promote the facility in a positive manner to retain existing customers, encourage greater participation, and introduce new users to the stadium. As a charitable social enterprise owned by its staff GLL has a great range of benefits for its employees: A Values driven organisation Learning & development to support career development Good Pension schemes Discounted gym membership for you and your partner. A flexible hours position Industry leading rates of pay opportunity to join the GLL Society and have a say in how we are run plus associated social events Exclusive discounts on our villas in Portugal Exclusive discounts on our Ski chalets in Bulgaria Health assurance Career pathways, professional development are just the start. To ensure you stay at the top of your game, we provide training with practical and theory elements too. Discounts across thousands of retailers (GLL Extras) 25% off Red Letter Days 25% off Buy A Gift 20% off GLL spa experience treatments and associated products. Ride to work scheme Free eye tests and discounted glasses About GLL: As the UK's largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries and children's centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is 'More than a Job', because working with us opens up a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we're having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: A permanent employment contract - part time and
May 12, 2026
Full time
GLL is looking for a General Assistant to join the team at Sutton Sports Village, in Sutton, Surrey. You'll be involved in key aspects of the operational services across all areas of the centre including cleaning, maintenance, equipment setups, customer service, fitness and sales. If you have the passion to deliver excellent customer service in a leisure environment, there's never been a more exciting time to join us. This role will involve shift work on a flexible basis. Please note early shifts can start as early as 6.00am and late shifts can finish as late as 10.00pm. Weekend shift work is also available. A General Assistant will be the sort of person who thrives in a busy environment and will be unfazed by the variety of the role. Our general assistant's role is varied and could be doing anything from cleaning, repairs and maintenance, customer service and taking bookings to ensuring the general safety and cleanliness of areas and equipment to ensure our customers get an exceptional experience. Ideally, you'll have cleaning experience, a first aid qualification and be calm under pressure, highly responsible and a natural with people from all walks of life. Flexibility, punctuality and reliability are just as important as integrity, a can-do attitude and a real focus on customer service. Passion and personality will stand you in good stead too! What you need: A can-do attitude A real focus on customer service. Passion and personality Knowledge of health and safety Be a great team player What you'll do: Maintain a good and positive image of the centre to customers and the public by providing a welcoming, helpful and professional operational service. To prepare areas and equipment for events/activities as appropriate. To carry out routine monitoring and non-specialist / basic maintenance of equipment and fittings as required, bringing to the attention of the Supervisor / Manager any faults or major repairs in line with company procedures. Responsible for the efficient and effective control of the day to day operations and service of events/activities, ensuring that security, general cleanliness, customer supervision and equipment checks are maintained. To prepare areas and equipment for events/activities as required. To ensure that all equipment is used in a manner consistent with safe working practice. To ensure that equipment is fit for purpose prior to customers being allowed to make use of. To ensure excellent standards of cleanliness at all times. To promote the facility in a positive manner to retain existing customers, encourage greater participation, and introduce new users to the stadium. As a charitable social enterprise owned by its staff GLL has a great range of benefits for its employees: A Values driven organisation Learning & development to support career development Good Pension schemes Discounted gym membership for you and your partner. A flexible hours position Industry leading rates of pay opportunity to join the GLL Society and have a say in how we are run plus associated social events Exclusive discounts on our villas in Portugal Exclusive discounts on our Ski chalets in Bulgaria Health assurance Career pathways, professional development are just the start. To ensure you stay at the top of your game, we provide training with practical and theory elements too. Discounts across thousands of retailers (GLL Extras) 25% off Red Letter Days 25% off Buy A Gift 20% off GLL spa experience treatments and associated products. Ride to work scheme Free eye tests and discounted glasses About GLL: As the UK's largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries and children's centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is 'More than a Job', because working with us opens up a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we're having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: A permanent employment contract - part time and
Wallace Hind Selection
General Manager
Wallace Hind Selection Andover, Hampshire
We are looking for a hands-on people leader, and are genuinely open in terms of your background! We have been supplying complete systems and component parts to dealers and installers across the UK for over 3 decades. Based in the home counties, you will thrive on developing relationships with customers but also improving and mentoring your staff. BASIC SALARY: £80,000 - £100,000 BENEFITS: Bonus Car or Car Allowance Pension Private Healthcare including Dental and Optical Life assurance 25 days holiday LOCATION: An office-based leadership role. With occasional international travel, you could be based anywhere within 75 minutes of our office in Berkshire. As the head of the UK business, you will report directly to the Group. You will be taking on a stable, profitable business with established team members and plenty of industry experience. You'll be heavily involved in the next phase of growth in a mature UK market and will have the benefit of a strong handover from the current General Manager. JOB DESCRIPTION: General Manager As our General Manager, you will lead and develop the UK team to achieve realistic revenue and profit targets set by the wider group. This will also be a business generation and customer facing role, so you will want to keep that customer engagement and enjoy the sales cycle. You will have the autonomy to set sales objectives and strategies and help motivate the sales team how you see fit. In addition to this you will: Oversee all leadership elements for the business (Full P&L circa £10m t/o) including, Coaching & Motivating. Working with and developing the team of direct reports as well as overseeing the development of all indirect reports. There is a good mix of experience levels and longevity in our business, however, they do need challenging, mentoring, and supporting. Carry out regular market analysis to ensure we are aware of our competition and economic indicators that may impact our business. Help us drive into new market focus areas and ensure we maximise growth opportunities. Demonstrate operational excellence manage inventory, logistics and assembly teams PERSON SPECIFICATION: General Manager Ultimately, as our General Manager, you'll be a commercially minded business leader (lead-by-example), someone who can clearly demonstrate how you have developed and grown sales in an SME environment, but also how you have influenced and progressed individuals. You will be an expert in client management and in using your position to network senior industry professionals to generate new business. You will ideally have: Have varied industry exposure with a keen focus on a technical product/service/solution. The person is more important than the experience so the aptitude and interest to learn will trump the industry specificity. You'll have the gravitas and presence to drive a sales strategy where you are the face of the business. Experience managing a multi-million-pound P&L Genuine enthusiasm for the SME environment, this is a role that requires a hands-on candidate who enjoys the "many hats" elements of SME business. THE GROUP: As part of an international group, we are active in a variety of industry and have more than 50 entities across 15 countries. We operate globally but are locally anchored. Each company has its own identity but is part of that bigger picture. We owe our success to a heightened level of cooperation with our customers, our search for sustainable solutions and continuous improvement and the recruitment of talented employees. We value talent, clear communication, an open culture and above all authenticity: that is what makes us an attractive employer and partner. All applicants will be required to sign an NDA prior to progressing. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MT18464, Wallace Hind Selection
May 12, 2026
Full time
We are looking for a hands-on people leader, and are genuinely open in terms of your background! We have been supplying complete systems and component parts to dealers and installers across the UK for over 3 decades. Based in the home counties, you will thrive on developing relationships with customers but also improving and mentoring your staff. BASIC SALARY: £80,000 - £100,000 BENEFITS: Bonus Car or Car Allowance Pension Private Healthcare including Dental and Optical Life assurance 25 days holiday LOCATION: An office-based leadership role. With occasional international travel, you could be based anywhere within 75 minutes of our office in Berkshire. As the head of the UK business, you will report directly to the Group. You will be taking on a stable, profitable business with established team members and plenty of industry experience. You'll be heavily involved in the next phase of growth in a mature UK market and will have the benefit of a strong handover from the current General Manager. JOB DESCRIPTION: General Manager As our General Manager, you will lead and develop the UK team to achieve realistic revenue and profit targets set by the wider group. This will also be a business generation and customer facing role, so you will want to keep that customer engagement and enjoy the sales cycle. You will have the autonomy to set sales objectives and strategies and help motivate the sales team how you see fit. In addition to this you will: Oversee all leadership elements for the business (Full P&L circa £10m t/o) including, Coaching & Motivating. Working with and developing the team of direct reports as well as overseeing the development of all indirect reports. There is a good mix of experience levels and longevity in our business, however, they do need challenging, mentoring, and supporting. Carry out regular market analysis to ensure we are aware of our competition and economic indicators that may impact our business. Help us drive into new market focus areas and ensure we maximise growth opportunities. Demonstrate operational excellence manage inventory, logistics and assembly teams PERSON SPECIFICATION: General Manager Ultimately, as our General Manager, you'll be a commercially minded business leader (lead-by-example), someone who can clearly demonstrate how you have developed and grown sales in an SME environment, but also how you have influenced and progressed individuals. You will be an expert in client management and in using your position to network senior industry professionals to generate new business. You will ideally have: Have varied industry exposure with a keen focus on a technical product/service/solution. The person is more important than the experience so the aptitude and interest to learn will trump the industry specificity. You'll have the gravitas and presence to drive a sales strategy where you are the face of the business. Experience managing a multi-million-pound P&L Genuine enthusiasm for the SME environment, this is a role that requires a hands-on candidate who enjoys the "many hats" elements of SME business. THE GROUP: As part of an international group, we are active in a variety of industry and have more than 50 entities across 15 countries. We operate globally but are locally anchored. Each company has its own identity but is part of that bigger picture. We owe our success to a heightened level of cooperation with our customers, our search for sustainable solutions and continuous improvement and the recruitment of talented employees. We value talent, clear communication, an open culture and above all authenticity: that is what makes us an attractive employer and partner. All applicants will be required to sign an NDA prior to progressing. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MT18464, Wallace Hind Selection
Dick Lovett
General Sales Manager
Dick Lovett Swindon, Wiltshire
About the Role Porsche Centre Swindon are looking for an exceptional General Sales Manager to lead our Sales Department. This is a rare opportunity to shape the performance, culture and success of one of the most prestigious automotive brands in the world. If you are driven, commercially astute and passionate about delivering excellence, we want to hear from you. Job Opportunity Lead, organise and inspire the sales team and administrative support to achieve all targets, plans and budgets Develop, implement and agree strategic sales plans for new and used vehicles, including accessories and associated products Control and optimise expenditure relating to used car preparation, ensuring profitability and efficiency Maximise the use of resources across materials, finances and personnel to deliver outstanding commercial performance Champion the Porsche customer experience, ensuring every interaction reflects the brand's values and standards Drive continuous improvement, using data, insight and coaching to elevate team capability and results Essential Skills We are looking for a General Sales Manager with: Proven leadership experience within automotive sales management A strong track record of delivering against commercial targets Expertise in new and used vehicle operations, including stock management and forecasting The ability to motivate, develop and performance manage a high achieving sales team A commitment to exceptional customer service and premium brand standards Strong commercial judgement, communication skills and operational discipline If you're ready to lead a high performing team within a world class brand environment, Porsche Centre Swindon would love to hear from you. Please apply today with your CV and covering letter. Benefits 27 Days Holiday (plus Bank Holidays) Employee Car Ownership Scheme Bonus scheme Private Medical Insurance Health cash plan - Claim back medical costs Rewards platform - Gym & high street discounts Contributory Pension Scheme Regular Pay Reviews Life Assurance Servicing, Parts and Accessories Discounts Employee Assistance Programme Staff Referral Scheme Learning and Development Enhanced Family Leave Volunteering Opportunities Onsite Parking
May 12, 2026
Full time
About the Role Porsche Centre Swindon are looking for an exceptional General Sales Manager to lead our Sales Department. This is a rare opportunity to shape the performance, culture and success of one of the most prestigious automotive brands in the world. If you are driven, commercially astute and passionate about delivering excellence, we want to hear from you. Job Opportunity Lead, organise and inspire the sales team and administrative support to achieve all targets, plans and budgets Develop, implement and agree strategic sales plans for new and used vehicles, including accessories and associated products Control and optimise expenditure relating to used car preparation, ensuring profitability and efficiency Maximise the use of resources across materials, finances and personnel to deliver outstanding commercial performance Champion the Porsche customer experience, ensuring every interaction reflects the brand's values and standards Drive continuous improvement, using data, insight and coaching to elevate team capability and results Essential Skills We are looking for a General Sales Manager with: Proven leadership experience within automotive sales management A strong track record of delivering against commercial targets Expertise in new and used vehicle operations, including stock management and forecasting The ability to motivate, develop and performance manage a high achieving sales team A commitment to exceptional customer service and premium brand standards Strong commercial judgement, communication skills and operational discipline If you're ready to lead a high performing team within a world class brand environment, Porsche Centre Swindon would love to hear from you. Please apply today with your CV and covering letter. Benefits 27 Days Holiday (plus Bank Holidays) Employee Car Ownership Scheme Bonus scheme Private Medical Insurance Health cash plan - Claim back medical costs Rewards platform - Gym & high street discounts Contributory Pension Scheme Regular Pay Reviews Life Assurance Servicing, Parts and Accessories Discounts Employee Assistance Programme Staff Referral Scheme Learning and Development Enhanced Family Leave Volunteering Opportunities Onsite Parking
Brampton Recruitment Ltd
Senior Customer Experience Specialist
Brampton Recruitment Ltd Stone, Staffordshire
Working for a well-established global manufacturing business who operate in a niche industry. As the Senior Customer Experience Specialist who will deliver an excellent customer experience and support to internal and external customers for orders and general enquiries. Ensuring all requests are prioritised, organised and processed accurately and on time, taking ownership for resolution. As the Senior Customer Experience Specialist you will be the daily operational lead, supporting the Customer Experience Manager with escalations, ensuring the team are delivering and exceeding KPI's. Job Description: Operational Rigour: Drive operational rigour within Team to meet or exceed KPIs and deliver customer satisfaction. Support Customer Experience Manager to drive operations. Hold Team accountable for individual and team objectives. Order Processing: Spend 25% of time at a minimum undertaking order entry. Process all sales orders within 1 working day to a high degree of accuracy. Proactively informing any issues and any date changes to the customer. Communication: Internal and External communication to ensure fast and accurate processing of orders. Export Compliance: Ensure all orders are processed whilst adhering to company export compliance policies, escalate to leadership when necessary. Calls: Ensure all phone calls are answered within SLA of 20 seconds Quality Checks: Conduct monthly quality checks on assigned team members in adherence with timetable set by the Customer Experience Manager. Giving constructive feedback to enable enhanced excellence. Escalations: Communicate any significant complaints to the Customer Experience Manager so that the relevant action is taken to address the complaint and to minimise any adverse effect on the customer and company. Coaching: Actively support the customer experience evolution to best in class. Identify opportunities to provide coaching and support with Team, be a subject matter expert. Drive the CS vision with the Management Team to evolve the CS operation. Backlog Report: Run and update order backlog report. Ensure compliance to GDP, ISO 9001 & other applicable quality standards Candidate Requirements: Experience in Customer Service, Sales Administration, Customer Experience, Key Account Manager or similar role is essential Previous experience working as a Team Senior is essential Experience working in a B2B environment Attention to detail English fluency Excellent communication skills, being able to communicate at all levels Strong organisational skills IT skills on MS Office Suite; specifically, outlook and excel. Proven ability to work flexibly and accurately across a broad range of processes Teamwork and coaching/training Passion for delivering excellent customer experiences Confident in taking decisions This role is commutable from: Stone, Stafford, Newcastle under Lyme, Cheadle, Yarnfield, Eccelshall, Woore, Rugeley, Stoke on Trent, Uttoxeter, Abbots Bromley, Keele, Penkridge and surrounding areas This role would suit candidates with the following experience: Senior Customer Experience, Senior Sales Admin, Senior Customer Service, Team Senior, Internal Account Manager Hours: Monday Thursday, 9:00 am 5:00 pm Friday 8:00 am 4:00 pm Salary: £28,500 Per Annum Brampton Recruitment are an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region.
May 12, 2026
Full time
Working for a well-established global manufacturing business who operate in a niche industry. As the Senior Customer Experience Specialist who will deliver an excellent customer experience and support to internal and external customers for orders and general enquiries. Ensuring all requests are prioritised, organised and processed accurately and on time, taking ownership for resolution. As the Senior Customer Experience Specialist you will be the daily operational lead, supporting the Customer Experience Manager with escalations, ensuring the team are delivering and exceeding KPI's. Job Description: Operational Rigour: Drive operational rigour within Team to meet or exceed KPIs and deliver customer satisfaction. Support Customer Experience Manager to drive operations. Hold Team accountable for individual and team objectives. Order Processing: Spend 25% of time at a minimum undertaking order entry. Process all sales orders within 1 working day to a high degree of accuracy. Proactively informing any issues and any date changes to the customer. Communication: Internal and External communication to ensure fast and accurate processing of orders. Export Compliance: Ensure all orders are processed whilst adhering to company export compliance policies, escalate to leadership when necessary. Calls: Ensure all phone calls are answered within SLA of 20 seconds Quality Checks: Conduct monthly quality checks on assigned team members in adherence with timetable set by the Customer Experience Manager. Giving constructive feedback to enable enhanced excellence. Escalations: Communicate any significant complaints to the Customer Experience Manager so that the relevant action is taken to address the complaint and to minimise any adverse effect on the customer and company. Coaching: Actively support the customer experience evolution to best in class. Identify opportunities to provide coaching and support with Team, be a subject matter expert. Drive the CS vision with the Management Team to evolve the CS operation. Backlog Report: Run and update order backlog report. Ensure compliance to GDP, ISO 9001 & other applicable quality standards Candidate Requirements: Experience in Customer Service, Sales Administration, Customer Experience, Key Account Manager or similar role is essential Previous experience working as a Team Senior is essential Experience working in a B2B environment Attention to detail English fluency Excellent communication skills, being able to communicate at all levels Strong organisational skills IT skills on MS Office Suite; specifically, outlook and excel. Proven ability to work flexibly and accurately across a broad range of processes Teamwork and coaching/training Passion for delivering excellent customer experiences Confident in taking decisions This role is commutable from: Stone, Stafford, Newcastle under Lyme, Cheadle, Yarnfield, Eccelshall, Woore, Rugeley, Stoke on Trent, Uttoxeter, Abbots Bromley, Keele, Penkridge and surrounding areas This role would suit candidates with the following experience: Senior Customer Experience, Senior Sales Admin, Senior Customer Service, Team Senior, Internal Account Manager Hours: Monday Thursday, 9:00 am 5:00 pm Friday 8:00 am 4:00 pm Salary: £28,500 Per Annum Brampton Recruitment are an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region.
Compass Group UK
Location Accountant- NEC
Compass Group UK
Location Accountant - NEC, Birmingham Full-Time / Permanent £36600 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. As Location Accountant, you will business partner the venues General Manager and their Heads of Department, responsible for the financial support of the largest individual contract in the region. You will perform a high-profile role, developing skills in working collaboratively with the client, and internally across functions and other stakeholders. Through effective business partnering, the role will continually improve service levels, cost effectiveness and add value to commercial activities undertaken. Key Accountabilities PURPOSE: Commercial Support Business partnering with the GM and HOD's ensuring strong commercial and operational decision making, managing financial risks and opportunities. The aim will be to support ops in delivering budgeted sales, PBIT and margin as well as delivering agreed returns for clients. Delivering pro-active financial analysis with summarised findings and recommendations to support decision making. This will involve making full use of the latest dashboards from E15 Insights and working collaboratively with them. Take responsibility for the financial controls and processes for the venue, which includes raising invoices, cash reporting, credit card reconciliation, reviewing the PO Log, event ETA's, monthly R&A process, weekly flash process and budget process. PERFORMANCE Deliver analysis of key business reporting such as dashboards, month end reports, business reviews, client reports, budgets, flash forecasts and other ad-hoc analysis to be discussed at monthly/weekly reviews. Challenging operational teams and where there is a risk to achievement, highlighting to GM and FBP. Key metrics include GP%, Labour to Sales ratio and unit margin %. Assist in training of operational teams in the use of business reporting and KPIs to understand and improve their financial performance Populating monthly balance sheet document for review, escalating key risks and opportunities to GM & FBP Be responsible along with the GM for the overseeing of the budgeting and forecasting process for the venue. Attend client finance meetings when required - reporting on their client return and dealing with any issues within the contract. Be a part of future planning and strategic decision-making process PEOPLE: Relationship Management Working effectively as part of a team - both within finance and as part of the operational team Building relationships with key finance stakeholders Support the learning of finance apprentices within the team and share knowledge/best practice Candidate Requirements: Key Skills, Knowledge & Experience Experience of business partnering non-finance professionals to support the delivery of sound financial information Part-qualified Accountant (CIMA/ACCA/ACA) preferred Experience of management accounting inclusive of accounting adjustments, producing reports/analysis to support commercial decision making Analytical and with a high level of attention to detail Accountability & resilience There are a lot of competing requirements - need to be able to balance time and achieve tight deadlines Commercially astute and quick to work through the many deadlines required back-to-back through the year Attention to detail - ensuring the results and analysis presented is accurate and meaningful Ability to adapt to changing environments & circumstances Relationship building Able to build relationships with stakeholders (in Compass and with clients, Ops and Finance) in the right way - to be able to engage, interact and challenge in a way that gets the right outcome for the business An effective communicator with the ability to communicate oral and written information concisely and logically at all levels - to both finance and non-finance people Presenting detailed information in a succinct and clear way - often to non-finance people Know the detail Be data numerate and comfortable working with data to make data driven decisions - we have moved to data warehouses and dashboards as the way to drive the business. The individual must be comfortable with this. Understand the core drivers/issues and present in a way that is succinct and appropriate for the audience Assess opportunities Desirable: Experience of SAP and E15 / Power BI as analysis and reporting tools Benefits: Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children) Aviva Digicare - Free annual healthcare check Exclusive Benefits & Wellbeing site (Perks at Work) Entertainment discounts - up to 55% off cinema tickets Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%) Travel discounts - Discounts with holiday companies such as TUI and Expedia Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards Meals on duty Vodaphone discounts Pension scheme and Life Assurance Employee Assistance Programme 23 days + BH's and additional day off for your birthday 2 days additional leave, following return from Maternity leave during first year back Competitive and supportive family benefits Day off for baby's first birthday Holiday purchase scheme On-going training & development and career pathways Professional subscriptions paid Financial wellbeing programme and preferred rates on salary finance products As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com SU UK Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and
May 12, 2026
Full time
Location Accountant - NEC, Birmingham Full-Time / Permanent £36600 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. As Location Accountant, you will business partner the venues General Manager and their Heads of Department, responsible for the financial support of the largest individual contract in the region. You will perform a high-profile role, developing skills in working collaboratively with the client, and internally across functions and other stakeholders. Through effective business partnering, the role will continually improve service levels, cost effectiveness and add value to commercial activities undertaken. Key Accountabilities PURPOSE: Commercial Support Business partnering with the GM and HOD's ensuring strong commercial and operational decision making, managing financial risks and opportunities. The aim will be to support ops in delivering budgeted sales, PBIT and margin as well as delivering agreed returns for clients. Delivering pro-active financial analysis with summarised findings and recommendations to support decision making. This will involve making full use of the latest dashboards from E15 Insights and working collaboratively with them. Take responsibility for the financial controls and processes for the venue, which includes raising invoices, cash reporting, credit card reconciliation, reviewing the PO Log, event ETA's, monthly R&A process, weekly flash process and budget process. PERFORMANCE Deliver analysis of key business reporting such as dashboards, month end reports, business reviews, client reports, budgets, flash forecasts and other ad-hoc analysis to be discussed at monthly/weekly reviews. Challenging operational teams and where there is a risk to achievement, highlighting to GM and FBP. Key metrics include GP%, Labour to Sales ratio and unit margin %. Assist in training of operational teams in the use of business reporting and KPIs to understand and improve their financial performance Populating monthly balance sheet document for review, escalating key risks and opportunities to GM & FBP Be responsible along with the GM for the overseeing of the budgeting and forecasting process for the venue. Attend client finance meetings when required - reporting on their client return and dealing with any issues within the contract. Be a part of future planning and strategic decision-making process PEOPLE: Relationship Management Working effectively as part of a team - both within finance and as part of the operational team Building relationships with key finance stakeholders Support the learning of finance apprentices within the team and share knowledge/best practice Candidate Requirements: Key Skills, Knowledge & Experience Experience of business partnering non-finance professionals to support the delivery of sound financial information Part-qualified Accountant (CIMA/ACCA/ACA) preferred Experience of management accounting inclusive of accounting adjustments, producing reports/analysis to support commercial decision making Analytical and with a high level of attention to detail Accountability & resilience There are a lot of competing requirements - need to be able to balance time and achieve tight deadlines Commercially astute and quick to work through the many deadlines required back-to-back through the year Attention to detail - ensuring the results and analysis presented is accurate and meaningful Ability to adapt to changing environments & circumstances Relationship building Able to build relationships with stakeholders (in Compass and with clients, Ops and Finance) in the right way - to be able to engage, interact and challenge in a way that gets the right outcome for the business An effective communicator with the ability to communicate oral and written information concisely and logically at all levels - to both finance and non-finance people Presenting detailed information in a succinct and clear way - often to non-finance people Know the detail Be data numerate and comfortable working with data to make data driven decisions - we have moved to data warehouses and dashboards as the way to drive the business. The individual must be comfortable with this. Understand the core drivers/issues and present in a way that is succinct and appropriate for the audience Assess opportunities Desirable: Experience of SAP and E15 / Power BI as analysis and reporting tools Benefits: Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children) Aviva Digicare - Free annual healthcare check Exclusive Benefits & Wellbeing site (Perks at Work) Entertainment discounts - up to 55% off cinema tickets Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%) Travel discounts - Discounts with holiday companies such as TUI and Expedia Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards Meals on duty Vodaphone discounts Pension scheme and Life Assurance Employee Assistance Programme 23 days + BH's and additional day off for your birthday 2 days additional leave, following return from Maternity leave during first year back Competitive and supportive family benefits Day off for baby's first birthday Holiday purchase scheme On-going training & development and career pathways Professional subscriptions paid Financial wellbeing programme and preferred rates on salary finance products As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com SU UK Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and
Compass Group UK
Revenue Pricing Manager- Levy UK
Compass Group UK Hemel Hempstead, Hertfordshire
Revenue Pricing Manager l Levy UK l Competitive salary + bonus l Remote/Hybrid working Overall Purpose of the Role This role supports the Head of C&E Sales and General Managers in the development, delivery, and reporting of the C&E annual sales budget and associated financial performance. It is responsible for producing weekly management information packs and facilitating regular revenue review meetings with each stadium or venue via Teams, as well as leading a daily 10am senior team call to review business on the books, maintain data accuracy, and audit pricing. The role also oversees periodic reporting on third-party partners and produces rolling two-year pace reports to track performance trends. It includes conducting quarterly competitor benchmarking calls to ensure pricing remains competitive across all venues, alongside supporting the LVP environment with shop calls, competitor analysis, and wider industry intelligence where required. A key element of the role is the development and ongoing management of dynamic pricing matrices for each venue, including blackout dates, peak and off-peak periods, and pricing structures planned up to three years in advance. The role provides critical management information to support day-to-day decision-making and key trading periods such as Christmas, Mother's Day, and major events like the World Cup. In addition, the position manages revenue systems and pricing/profitability models, supports the mobilisation and demobilisation of venues from a revenue management perspective, and assists colleagues in effectively using revenue systems. Overall, the role plays an active part in shaping and contributing to the wider C&E segment strategy and driving long-term growth. Key Accountabilities Reporting & Measures Lead creation of C&E sales budget in conjunction with General Managers Produce MI covering sales, conversion, future business on books, meeting room occupancy, average enquiry value, conversion rates, guest satisfaction, and headcount by function Distribute reactive sales reports on a rolling basis Provide access to venue pricing strategy and value-add pricing Provide weekly customer-level reporting to drive conversion and identify lost, declined, or aged opportunities Produce pace reports covering a 2-year rolling period Deliver MI to support informed decision-making and maximise C&E sales Own pace and forecast reporting in line with agreed standards and processes Produce monthly/quarterly presentation decks for Quarterly Business Reviews Ensure each package/menu has a profitability model in place Standards Ensure accurate reporting across all outputs Maintain brand standards across all sales activity Mobilisation Lead onboarding of new sites including systems, venue knowledge, strategy, and pricing Maintain mobilisation and demobilisation documentation per site Ensure all key stakeholders are kept informed Systems Own and optimise revenue management systems, recommending improvements where appropriate Ensure systems are fully utilised across the business Key Deliverables Budget frameworks in place at start of financial year Sales budgets fully signed off KPIs defined and documented Sales reporting structure in place Sales targets achieved Strong product knowledge across the team with easy access to information MI platform in place to clearly demonstrate client, customer, and revenue KPIs Pace reporting consistently in place Accurate MI driving profitability across the business Clear enquiry reporting supporting incremental sales growth Audit processes in place to ensure consistency and accuracy Venues and reactive teams fully understand enquiry handling, impact, and strategy Performance Management & Ownership Responsibilities Support, mentor, and develop the sales team's understanding of enquiry handling and financial strategy Lead a high-performance, results-driven sales culture Provide accurate customer overviews, third-party performance insights, and trend analysis Support development of the reactive sales team C&E Training Responsibilities Support forecasting and budgeting to enable team development and revenue growth Coach new C&E sales staff on financial reporting and systems Support onboarding of new sites into reporting and KPI platforms C&E General Responsibilities Maintain up-to-date knowledge of sales goals, strategies, rates, and incentives Deliver MI that drives effective enquiry handling and KPI achievement Support database quality and cleanliness What you'll get in return Competitive salary and full company benefits Bonus up to 10% of annual salary 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme Healthcare & wellbeing: AvivaDigicare, Medicash(dental, optical, therapy treatments) Mental health support: 24/7 Employee Assistance Programme Family benefits:Enhanced maternity, paternity, andadoptionleave.2 days' additional leave after returning from maternity leave, day off for your baby's first birthday, enhanced family leave Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off Pure Gym memberships Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products Development opportunities: Professional subscriptions, on going training and structured career pathways Meals on duty included Why Join Us? Levy UK & Ireland is part of Compass Group, the world's largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive. Together, we create unforgettable experiences - and shape the future of hospitality.
May 12, 2026
Full time
Revenue Pricing Manager l Levy UK l Competitive salary + bonus l Remote/Hybrid working Overall Purpose of the Role This role supports the Head of C&E Sales and General Managers in the development, delivery, and reporting of the C&E annual sales budget and associated financial performance. It is responsible for producing weekly management information packs and facilitating regular revenue review meetings with each stadium or venue via Teams, as well as leading a daily 10am senior team call to review business on the books, maintain data accuracy, and audit pricing. The role also oversees periodic reporting on third-party partners and produces rolling two-year pace reports to track performance trends. It includes conducting quarterly competitor benchmarking calls to ensure pricing remains competitive across all venues, alongside supporting the LVP environment with shop calls, competitor analysis, and wider industry intelligence where required. A key element of the role is the development and ongoing management of dynamic pricing matrices for each venue, including blackout dates, peak and off-peak periods, and pricing structures planned up to three years in advance. The role provides critical management information to support day-to-day decision-making and key trading periods such as Christmas, Mother's Day, and major events like the World Cup. In addition, the position manages revenue systems and pricing/profitability models, supports the mobilisation and demobilisation of venues from a revenue management perspective, and assists colleagues in effectively using revenue systems. Overall, the role plays an active part in shaping and contributing to the wider C&E segment strategy and driving long-term growth. Key Accountabilities Reporting & Measures Lead creation of C&E sales budget in conjunction with General Managers Produce MI covering sales, conversion, future business on books, meeting room occupancy, average enquiry value, conversion rates, guest satisfaction, and headcount by function Distribute reactive sales reports on a rolling basis Provide access to venue pricing strategy and value-add pricing Provide weekly customer-level reporting to drive conversion and identify lost, declined, or aged opportunities Produce pace reports covering a 2-year rolling period Deliver MI to support informed decision-making and maximise C&E sales Own pace and forecast reporting in line with agreed standards and processes Produce monthly/quarterly presentation decks for Quarterly Business Reviews Ensure each package/menu has a profitability model in place Standards Ensure accurate reporting across all outputs Maintain brand standards across all sales activity Mobilisation Lead onboarding of new sites including systems, venue knowledge, strategy, and pricing Maintain mobilisation and demobilisation documentation per site Ensure all key stakeholders are kept informed Systems Own and optimise revenue management systems, recommending improvements where appropriate Ensure systems are fully utilised across the business Key Deliverables Budget frameworks in place at start of financial year Sales budgets fully signed off KPIs defined and documented Sales reporting structure in place Sales targets achieved Strong product knowledge across the team with easy access to information MI platform in place to clearly demonstrate client, customer, and revenue KPIs Pace reporting consistently in place Accurate MI driving profitability across the business Clear enquiry reporting supporting incremental sales growth Audit processes in place to ensure consistency and accuracy Venues and reactive teams fully understand enquiry handling, impact, and strategy Performance Management & Ownership Responsibilities Support, mentor, and develop the sales team's understanding of enquiry handling and financial strategy Lead a high-performance, results-driven sales culture Provide accurate customer overviews, third-party performance insights, and trend analysis Support development of the reactive sales team C&E Training Responsibilities Support forecasting and budgeting to enable team development and revenue growth Coach new C&E sales staff on financial reporting and systems Support onboarding of new sites into reporting and KPI platforms C&E General Responsibilities Maintain up-to-date knowledge of sales goals, strategies, rates, and incentives Deliver MI that drives effective enquiry handling and KPI achievement Support database quality and cleanliness What you'll get in return Competitive salary and full company benefits Bonus up to 10% of annual salary 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme Healthcare & wellbeing: AvivaDigicare, Medicash(dental, optical, therapy treatments) Mental health support: 24/7 Employee Assistance Programme Family benefits:Enhanced maternity, paternity, andadoptionleave.2 days' additional leave after returning from maternity leave, day off for your baby's first birthday, enhanced family leave Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off Pure Gym memberships Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products Development opportunities: Professional subscriptions, on going training and structured career pathways Meals on duty included Why Join Us? Levy UK & Ireland is part of Compass Group, the world's largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive. Together, we create unforgettable experiences - and shape the future of hospitality.
Branch Manager
Miles Morgan Travel Frome, Somerset
As the South West and Wales No 1 independent travel agency, Miles Morgan Travel specialise in luxury holidays Ocean and River Cruises alongside excellent customer service. We work with all leading suppliers and can package holidays that include hotels, flights, cruises, tours, and more. We have 20 Branches throughout the South West and Wales. What it's like to work for us? Whichever location or department you work in, our people are always at the heart of everything we do. We offer a range of training programmes to help you progress personally and professionally, as we know the benefits of promoting and rewarding our hardworking colleagues are extremely important. Of course, it's not all about work, we're very sociable and there are always lots of team events and company parties. Plus, there are opportunities to travel abroad on educational trips, and you can also take advantage of many discounts when booking your own holidays. What we are looking for? We are looking for experienced Branch Manager for our new branch in Frome. Training and developing a team of Travel Specialists, you will be responsible for motivating your team to deliver exceptional customer service to maximise sales and overall profitability, whilst ensuring the branch runs efficiently and effectively in line with company procedures. You will be passionate about finding every customer their ideal holiday in order to achieve both individual and team sales targets. You will lead by example and direct the coaching and development of staff to ensure the company's high standards are maintained. In addition, you will be involved in more complex situations that may arise in order to retain the loyalty and trust of your clients and staff. What will be your key responsibilities? Ensuring overall profitability of the branch is achieved by maximising all sales to the fullest potential Ensuring the effective day-to-day operation of the retail branch and foreign exchange bureau Supervising, coaching and developing branch staff Ensuring the health, safety and general welfare of branch staff is maintained Identifying and meeting customers' needs by providing exceptional customer service at all times Increasing the exposure of the branch and developing new business leads Using social media to promote offers, generating customer engagement and sales leads Leading by example by achieving set targets covering all aspects of the retail branch Monitoring staff performance, addressing any areas for development in order to achieve maximum staff productivity whilst ensuring staff motivation and morale is maintained Acting as a figurehead within the local community and attending all promotional activities and events Attending managers' meetings, conferences and promotional events as required Effectively performing administrative duties Ensuring both branch and staff appearance conforms to company standards Ensuring that all practices relating to health and safety in the workplace and security of the retail branch are adhered to and that any issues that may arise are identified and reported in an efficient and timely manner Assisting in the recruitment of staff who will report directly to you To undertake any other duties that may fall into the job criteria To treat all employees, customers and suppliers with dignity and respect This job description is not intended as an exhaustive list of all duties and responsibilities of the post, but simply reflects the key areas involved What competencies we are looking for? Enthusiasm and a positive attitude with a commitment to contribute to the growth of the business Good leadership skills and experience of working within a supervisory role Ability to coach, develop and motivate a team Ability to work towards individual and team sales targets Excellent communication and customer service experience Good accuracy and numerical skills with the ability to understand and interpret financial statistics Ability to assist with the development of staff in order to maximise job satisfaction and performance Competent IT Skills What experience we are looking for? Previous managerial/supervisory experience ideally working within a retail travel branch Passionate about travel and tourism Excellent travel product knowledge with a good working knowledge of tour operator systems Good sales and presentation skills Customer focussed Problem solver Team player Good organisational and time-management skills Excellent communication skills Previous travel agency sales experience with a proven sales record Job Type: Full-time Pay: From £27,000.00 per year Benefits: Company events Company pension Employee discount Free or subsidised travel Private dental insurance Private medical insurance Experience: Management: 2 years (required) Licence/Certification: Driving Licence (preferred) Work authorisation: United Kingdom (required) Work Location: In person
May 11, 2026
Full time
As the South West and Wales No 1 independent travel agency, Miles Morgan Travel specialise in luxury holidays Ocean and River Cruises alongside excellent customer service. We work with all leading suppliers and can package holidays that include hotels, flights, cruises, tours, and more. We have 20 Branches throughout the South West and Wales. What it's like to work for us? Whichever location or department you work in, our people are always at the heart of everything we do. We offer a range of training programmes to help you progress personally and professionally, as we know the benefits of promoting and rewarding our hardworking colleagues are extremely important. Of course, it's not all about work, we're very sociable and there are always lots of team events and company parties. Plus, there are opportunities to travel abroad on educational trips, and you can also take advantage of many discounts when booking your own holidays. What we are looking for? We are looking for experienced Branch Manager for our new branch in Frome. Training and developing a team of Travel Specialists, you will be responsible for motivating your team to deliver exceptional customer service to maximise sales and overall profitability, whilst ensuring the branch runs efficiently and effectively in line with company procedures. You will be passionate about finding every customer their ideal holiday in order to achieve both individual and team sales targets. You will lead by example and direct the coaching and development of staff to ensure the company's high standards are maintained. In addition, you will be involved in more complex situations that may arise in order to retain the loyalty and trust of your clients and staff. What will be your key responsibilities? Ensuring overall profitability of the branch is achieved by maximising all sales to the fullest potential Ensuring the effective day-to-day operation of the retail branch and foreign exchange bureau Supervising, coaching and developing branch staff Ensuring the health, safety and general welfare of branch staff is maintained Identifying and meeting customers' needs by providing exceptional customer service at all times Increasing the exposure of the branch and developing new business leads Using social media to promote offers, generating customer engagement and sales leads Leading by example by achieving set targets covering all aspects of the retail branch Monitoring staff performance, addressing any areas for development in order to achieve maximum staff productivity whilst ensuring staff motivation and morale is maintained Acting as a figurehead within the local community and attending all promotional activities and events Attending managers' meetings, conferences and promotional events as required Effectively performing administrative duties Ensuring both branch and staff appearance conforms to company standards Ensuring that all practices relating to health and safety in the workplace and security of the retail branch are adhered to and that any issues that may arise are identified and reported in an efficient and timely manner Assisting in the recruitment of staff who will report directly to you To undertake any other duties that may fall into the job criteria To treat all employees, customers and suppliers with dignity and respect This job description is not intended as an exhaustive list of all duties and responsibilities of the post, but simply reflects the key areas involved What competencies we are looking for? Enthusiasm and a positive attitude with a commitment to contribute to the growth of the business Good leadership skills and experience of working within a supervisory role Ability to coach, develop and motivate a team Ability to work towards individual and team sales targets Excellent communication and customer service experience Good accuracy and numerical skills with the ability to understand and interpret financial statistics Ability to assist with the development of staff in order to maximise job satisfaction and performance Competent IT Skills What experience we are looking for? Previous managerial/supervisory experience ideally working within a retail travel branch Passionate about travel and tourism Excellent travel product knowledge with a good working knowledge of tour operator systems Good sales and presentation skills Customer focussed Problem solver Team player Good organisational and time-management skills Excellent communication skills Previous travel agency sales experience with a proven sales record Job Type: Full-time Pay: From £27,000.00 per year Benefits: Company events Company pension Employee discount Free or subsidised travel Private dental insurance Private medical insurance Experience: Management: 2 years (required) Licence/Certification: Driving Licence (preferred) Work authorisation: United Kingdom (required) Work Location: In person
Five Guys
Bench General Manager
Five Guys Codicote, Hertfordshire
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In some of our stores, there is a talented Bench General Manager who is waiting for their own store. While waiting for your own store you will be based at one of our existing stores supporting the current General Manager and potentially other stores within the district. You will be accountable for the stores day to day operations and results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Bench General Managers are our brand ambassadors, they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They will bring our values to life for their team and our customers. This role requires someone who is flexible to work between our St Albans, Hemel Hempstead and Stevenage stores. REWARDS An achievable 20% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Apprenticeships to gain recognised qualifications, skills and progression opportunities Enhanced Maternity & Paternity Leave Pension scheme AS A BENCH GENERAL MANAGER YOU'LL BE Accountable and responsible for your entire store and the people within Developing and managing the store team, while supporting the delivery of perfect burgers and fries You will be expected to lead from the front, you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long term planning Spotting potential and developing your team to ensure there is a strong talent pipeline Drive the Five Guys culture by always role modelling our values Creating an awesome working environment where people are happy to come to work and have fun Responsible for reward and recognition Demonstrate close attention to detail AS A BENCH GENERAL MANAGER YOU'LL BE ENTHUSIASTIC ABOUT Perfect Burgers and Fries Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity People - Experienced hands-on leadership skills Customer service Having your people's development at heart INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
May 11, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In some of our stores, there is a talented Bench General Manager who is waiting for their own store. While waiting for your own store you will be based at one of our existing stores supporting the current General Manager and potentially other stores within the district. You will be accountable for the stores day to day operations and results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Bench General Managers are our brand ambassadors, they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They will bring our values to life for their team and our customers. This role requires someone who is flexible to work between our St Albans, Hemel Hempstead and Stevenage stores. REWARDS An achievable 20% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Apprenticeships to gain recognised qualifications, skills and progression opportunities Enhanced Maternity & Paternity Leave Pension scheme AS A BENCH GENERAL MANAGER YOU'LL BE Accountable and responsible for your entire store and the people within Developing and managing the store team, while supporting the delivery of perfect burgers and fries You will be expected to lead from the front, you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long term planning Spotting potential and developing your team to ensure there is a strong talent pipeline Drive the Five Guys culture by always role modelling our values Creating an awesome working environment where people are happy to come to work and have fun Responsible for reward and recognition Demonstrate close attention to detail AS A BENCH GENERAL MANAGER YOU'LL BE ENTHUSIASTIC ABOUT Perfect Burgers and Fries Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity People - Experienced hands-on leadership skills Customer service Having your people's development at heart INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
GLL
Business Development Manager
GLL Manchester, Lancashire
Business Development Manager. We have an excellent opportunity for a Business Development Manager to join our renowned National Cycling Centre, the home of British Cycling and one of the UK's premier sporting venues. This is a permanent, full-time position of 39 hours per week. If you are driven by creating new commercial opportunities and delivering an exceptional customer experience, this role offers the chance to contribute to one of the largest and most respected leisure groups in the country. As Business Development Manager, you will work closely with the centre team to develop and identify new B2B opportunities, including expansion into new markets and the creation of new products and services. You will be responsible for promoting the unique capabilities of our world-class National Cycling Centre, showcasing its facilities, programmes, and elite sporting environment to maximise commercial potential. The successful candidate must be able to demonstrate the following skills and experience: Proven experience in a B2B Business Development Manager role, using a consultative selling approach to build partnerships and tailor solutions to client needs. A strong track record of generating and driving new business opportunities, with the ability to monitor performance and ensure commercial and financial targets are consistently achieved. The ability to innovate and develop creative, practical solutions to complex challenges, identifying new markets, products, and services that maximise the commercial potential of the National Cycling Centre. A commitment to promoting the social enterprise ethos of GLL and the National Cycling Centre, including championing programmes, services, and initiatives that support community wellbeing, sustainability, and accessible sport. A confident and professional approach to relationship management, capable of fostering and sustaining long-term partnerships with clients, corporate organisations, clubs, governing bodies, and other key stakeholders. Strong presentation and stakeholder engagement skills, with the ability to build new relationships from the ground up and effectively communicate the unique value of a world-class sporting venue. Resilience, confidence, and tenacity, combined with an engaging and personable communication style. A full driving licence, as regular on-site presence at the National Cycling Centre and travel to meet prospective clients will be required. The successful candidate will report directly to the General Manager, providing regular updates on pipeline activity and emerging opportunities. They will work closely with the on-site management team to ensure alignment between the centre's elite sport environment, community programmes, and commercial growth ambitions. Experience / Knowledge Previous experience in a B2B Business Development Manager sales role using a consultative selling approach. Proven track record of generating new and sustainable long term business opportunities. History of working with multiple stakeholders and the ability to show flexibility in delivering outcomes. History of building and sustaining successful working relationships. Job Description Reports to: General Manager Centre: National Cycling Centre Customers and Communities at Our Heart To identify and develop meaningful and long-term sustainable business opportunities. To attract and retain new customers to the centre. To ensure the development and delivery of high-quality programmes that are fit for purpose and contribute measurable value. To monitor and evaluate the quality of service provision and the impact of programmes to assess performance, value for money and customer satisfaction. Partner of Choice To develop effective working relationships and communication channels with key stakeholders to develop the provision required. To ensure the current positive strong reputation of the centre's outputs is retained with key stakeholders including GLL, Manchester City Council, British Cycling, schools, clubs, and community organisations. To actively promote the social enterprise ethos of GLL and the National Cycling Centre. Respecting the Planet To deliver programmes and business outputs which are respectful of the planet in both their delivery and outcomes. Tackling Health Inequalities To ensure the development and delivery of high-quality cycling and physical activity programmes, as well as new business opportunities, are fit for purpose and contribute measurable value to a customer's required standards. More Than a Job To work alongside the centre team to ensure that new business opportunities can be realised alongside existing programmes at the centre. To support the work of the Partnership Manager, including the preparation and presentation of reports, business plans and financial performance as required. To act in accordance with, and actively promote, all GLL policies and standards. To work flexibly in line with the needs of the business at peak flow times, including evenings and weekends. To constructively interact with different people in a variety of areas within the operational team and GLL support services. We are an inclusive employer. We seek and welcome diversity in our teams. All pay rates are subject to skills, experience, qualifications and location.
May 11, 2026
Full time
Business Development Manager. We have an excellent opportunity for a Business Development Manager to join our renowned National Cycling Centre, the home of British Cycling and one of the UK's premier sporting venues. This is a permanent, full-time position of 39 hours per week. If you are driven by creating new commercial opportunities and delivering an exceptional customer experience, this role offers the chance to contribute to one of the largest and most respected leisure groups in the country. As Business Development Manager, you will work closely with the centre team to develop and identify new B2B opportunities, including expansion into new markets and the creation of new products and services. You will be responsible for promoting the unique capabilities of our world-class National Cycling Centre, showcasing its facilities, programmes, and elite sporting environment to maximise commercial potential. The successful candidate must be able to demonstrate the following skills and experience: Proven experience in a B2B Business Development Manager role, using a consultative selling approach to build partnerships and tailor solutions to client needs. A strong track record of generating and driving new business opportunities, with the ability to monitor performance and ensure commercial and financial targets are consistently achieved. The ability to innovate and develop creative, practical solutions to complex challenges, identifying new markets, products, and services that maximise the commercial potential of the National Cycling Centre. A commitment to promoting the social enterprise ethos of GLL and the National Cycling Centre, including championing programmes, services, and initiatives that support community wellbeing, sustainability, and accessible sport. A confident and professional approach to relationship management, capable of fostering and sustaining long-term partnerships with clients, corporate organisations, clubs, governing bodies, and other key stakeholders. Strong presentation and stakeholder engagement skills, with the ability to build new relationships from the ground up and effectively communicate the unique value of a world-class sporting venue. Resilience, confidence, and tenacity, combined with an engaging and personable communication style. A full driving licence, as regular on-site presence at the National Cycling Centre and travel to meet prospective clients will be required. The successful candidate will report directly to the General Manager, providing regular updates on pipeline activity and emerging opportunities. They will work closely with the on-site management team to ensure alignment between the centre's elite sport environment, community programmes, and commercial growth ambitions. Experience / Knowledge Previous experience in a B2B Business Development Manager sales role using a consultative selling approach. Proven track record of generating new and sustainable long term business opportunities. History of working with multiple stakeholders and the ability to show flexibility in delivering outcomes. History of building and sustaining successful working relationships. Job Description Reports to: General Manager Centre: National Cycling Centre Customers and Communities at Our Heart To identify and develop meaningful and long-term sustainable business opportunities. To attract and retain new customers to the centre. To ensure the development and delivery of high-quality programmes that are fit for purpose and contribute measurable value. To monitor and evaluate the quality of service provision and the impact of programmes to assess performance, value for money and customer satisfaction. Partner of Choice To develop effective working relationships and communication channels with key stakeholders to develop the provision required. To ensure the current positive strong reputation of the centre's outputs is retained with key stakeholders including GLL, Manchester City Council, British Cycling, schools, clubs, and community organisations. To actively promote the social enterprise ethos of GLL and the National Cycling Centre. Respecting the Planet To deliver programmes and business outputs which are respectful of the planet in both their delivery and outcomes. Tackling Health Inequalities To ensure the development and delivery of high-quality cycling and physical activity programmes, as well as new business opportunities, are fit for purpose and contribute measurable value to a customer's required standards. More Than a Job To work alongside the centre team to ensure that new business opportunities can be realised alongside existing programmes at the centre. To support the work of the Partnership Manager, including the preparation and presentation of reports, business plans and financial performance as required. To act in accordance with, and actively promote, all GLL policies and standards. To work flexibly in line with the needs of the business at peak flow times, including evenings and weekends. To constructively interact with different people in a variety of areas within the operational team and GLL support services. We are an inclusive employer. We seek and welcome diversity in our teams. All pay rates are subject to skills, experience, qualifications and location.
Five Guys
Bench General Manager
Five Guys Otford, Kent
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In some of our stores, there is a talented Bench General Manager who is waiting for their own store. While waiting for your own store you will be based at one of our existing stores supporting the current General Manager and potentially other stores within the district. You will be accountable for the stores day to day operations and results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Bench General Managers are our brand ambassadors, they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They will bring our values to life for their team and our customers. REWARDS An achievable 20% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Apprenticeships to gain recognised qualifications, skills and progression opportunities Enhanced Maternity & Paternity Leave Pension scheme AS A BENCH GENERAL MANAGER YOU'LL BE Accountable and responsible for your entire store and the people within Developing and managing the store team, while supporting the delivery of perfect burgers and fries You will be expected to lead from the front, you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long term planning Spotting potential and developing your team to ensure there is a strong talent pipeline Drive the Five Guys culture by always role modelling our values Creating an awesome working environment where people are happy to come to work and have fun Responsible for reward and recognition Demonstrate close attention to detail AS A BENCH GENERAL MANAGER YOU'LL BE ENTHUSIASTIC ABOUT Perfect Burgers and Fries Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity People - Experienced hands-on leadership skills Customer service Having your people's development at heart INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
May 11, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In some of our stores, there is a talented Bench General Manager who is waiting for their own store. While waiting for your own store you will be based at one of our existing stores supporting the current General Manager and potentially other stores within the district. You will be accountable for the stores day to day operations and results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Bench General Managers are our brand ambassadors, they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They will bring our values to life for their team and our customers. REWARDS An achievable 20% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Apprenticeships to gain recognised qualifications, skills and progression opportunities Enhanced Maternity & Paternity Leave Pension scheme AS A BENCH GENERAL MANAGER YOU'LL BE Accountable and responsible for your entire store and the people within Developing and managing the store team, while supporting the delivery of perfect burgers and fries You will be expected to lead from the front, you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long term planning Spotting potential and developing your team to ensure there is a strong talent pipeline Drive the Five Guys culture by always role modelling our values Creating an awesome working environment where people are happy to come to work and have fun Responsible for reward and recognition Demonstrate close attention to detail AS A BENCH GENERAL MANAGER YOU'LL BE ENTHUSIASTIC ABOUT Perfect Burgers and Fries Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity People - Experienced hands-on leadership skills Customer service Having your people's development at heart INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us

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