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Zachary Daniels Recruitment
Store Manager
Zachary Daniels Recruitment
Store Manager Hayling Island Up to 37,000 + Bonus Large Format Retail DIY / Trade Environment High-Volume Store Weekend availability required as part of the role What's in it for you? Salary up to 37,000 Performance-related bonus Clear progression with a growing retailer Autonomy to run a high-profile, large-format store Join a business with strong trading momentum Our client is a fast-growing retailer operating within a DIY and trade-focused environment , and they are now looking for a Store Manager in Hayling Island to take full ownership of one of their key locations. This is a high-volume, fast-paced store where product knowledge, commercial awareness, and strong leadership are key. You'll be leading a team in an environment where customers value expertise as much as service. The Role As Store Manager, you will have full accountability for sales, people, and operations. This is a hands-on leadership role where visibility on the shop floor is key. Lead, develop and inspire a large, multi-level team Drive sales and deliver against all commercial targets Analyse KPIs and take action to improve performance Create a strong culture of accountability and engagement Maintain high visual and operational standards across technical product areas Ensure compliance across all areas of the business Support customers and team with product knowledge in a DIY / trade environment React to local competition and market trends About You Proven experience as a Store Manager or General Manager in a large-format or high-volume environment Experience within DIY, home improvement, trade, or a product-led retail environment is highly desirable Strong commercial mindset with a track record of delivering results Confident managing large teams and multiple departments Comfortable working with technical or specialist product ranges Hands-on leadership style with high energy and visibility on the shop floor If you're a commercially driven retail leader who enjoys a product-led environment and wants to take ownership of a high-profile store, this is a great opportunity to step into a business with real momentum. Apply now with your most up-to-date CV. BH35532
Apr 21, 2026
Full time
Store Manager Hayling Island Up to 37,000 + Bonus Large Format Retail DIY / Trade Environment High-Volume Store Weekend availability required as part of the role What's in it for you? Salary up to 37,000 Performance-related bonus Clear progression with a growing retailer Autonomy to run a high-profile, large-format store Join a business with strong trading momentum Our client is a fast-growing retailer operating within a DIY and trade-focused environment , and they are now looking for a Store Manager in Hayling Island to take full ownership of one of their key locations. This is a high-volume, fast-paced store where product knowledge, commercial awareness, and strong leadership are key. You'll be leading a team in an environment where customers value expertise as much as service. The Role As Store Manager, you will have full accountability for sales, people, and operations. This is a hands-on leadership role where visibility on the shop floor is key. Lead, develop and inspire a large, multi-level team Drive sales and deliver against all commercial targets Analyse KPIs and take action to improve performance Create a strong culture of accountability and engagement Maintain high visual and operational standards across technical product areas Ensure compliance across all areas of the business Support customers and team with product knowledge in a DIY / trade environment React to local competition and market trends About You Proven experience as a Store Manager or General Manager in a large-format or high-volume environment Experience within DIY, home improvement, trade, or a product-led retail environment is highly desirable Strong commercial mindset with a track record of delivering results Confident managing large teams and multiple departments Comfortable working with technical or specialist product ranges Hands-on leadership style with high energy and visibility on the shop floor If you're a commercially driven retail leader who enjoys a product-led environment and wants to take ownership of a high-profile store, this is a great opportunity to step into a business with real momentum. Apply now with your most up-to-date CV. BH35532
Path Recruitment
Hire Desk Controller
Path Recruitment Wickford, Essex
Hire Desk Controller - Be the customer's first point of contact and work with a great hire desk team. Join a leading provider of plant and tool hire to the construction and civil engineering sectors to work at their office local to Wickford. Benefits for the Hire Desk Controller: Salary £28-34k basic depending on experience Monday-Friday working hours 7:30-5pm Up to 25 days holiday plus bank holidays Option to buy an additional 5 days leave Free on-site Parking! Company health benefit scheme Pension Scheme Responsibilities of the Hire Desk Controller: Dealing with customer enquiries, processing on/off hires of machinery Organising the delivery of equipment to customers Processing invoices Ensuring equipment is available to be hired to customers Building and maintaining strong customer relationships General Administration - Keeping the system updated The Hire Desk Controller will have worked as a Hire Controller, Hire Desk Controller, Hire Administrator, Hire and Sales Negotiator, Rental Controller, Rental Coordinator, Rental Manager or similar to be considered. Hit the APPLY button now to be considered or find out more information about this Hire Desk Controller role!
Apr 21, 2026
Full time
Hire Desk Controller - Be the customer's first point of contact and work with a great hire desk team. Join a leading provider of plant and tool hire to the construction and civil engineering sectors to work at their office local to Wickford. Benefits for the Hire Desk Controller: Salary £28-34k basic depending on experience Monday-Friday working hours 7:30-5pm Up to 25 days holiday plus bank holidays Option to buy an additional 5 days leave Free on-site Parking! Company health benefit scheme Pension Scheme Responsibilities of the Hire Desk Controller: Dealing with customer enquiries, processing on/off hires of machinery Organising the delivery of equipment to customers Processing invoices Ensuring equipment is available to be hired to customers Building and maintaining strong customer relationships General Administration - Keeping the system updated The Hire Desk Controller will have worked as a Hire Controller, Hire Desk Controller, Hire Administrator, Hire and Sales Negotiator, Rental Controller, Rental Coordinator, Rental Manager or similar to be considered. Hit the APPLY button now to be considered or find out more information about this Hire Desk Controller role!
Hawk 3 Talent Solutions
HR Advisor
Hawk 3 Talent Solutions Ripon, Yorkshire
HR Advisor Ripon, North Yorkshire HG4 £30,000 - £35,000 per annum Hours: Full Time, Permanent Office Based (37.5 hours per week) Commutable from York, Ripon, Thirsk, Harrogate, Knaresborough, Boroughbridge Hawk 3 Talent Solutions are looking for an experienced HR Advisor to provide comprehensive, generalist HR support to a 160+ strong team. This is a key role in helping shape the people strategy and supporting the business in its mission to become an industry leader. The role is based near Ripon in North Yorkshire. The Role Are you a people-focused HR professional ready to make a real impact? Reporting to the Head of HR, this is a fantastic opportunity to join a growing HR team within a leading specialist e-commerce, sales and distribution company. Representing a wide portfolio of major UK and international brands, who are proud to deliver outstanding service to both consumers and corporate clients. What You ll Be Doing: Deliver end-to-end HR support across all areas of the employee lifecycle Manage recruitment processes for seasonal and specialist roles Support internal communications, ensuring staff are informed and engaged Coach and advise managers on people matters, including performance, sickness, and disciplinary issues Ensure compliance with internal policies and legal requirements Assist with investigations and support change initiatives to boost retention and engagement Collaborate with Payroll and Admin colleagues to ensure accurate employee records What We re Looking For: CIPD Level 5 qualified (or working towards it) Proven HR generalist experience, ideally in an SME environment Excellent communication skills with the ability to build relationships at all levels Highly organised with strong attention to detail and the ability to meet deadlines Experience working with payroll data is desirable If you would like to apply for the role of HR Advisor then please email your CV to (url removed) or call Deb on (phone number removed) Closing date is 24.4.2026 Please note this could change subject to suitable applications. Hawk 3 Talent Solutions are acting as an employment agency on behalf of its client. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future
Apr 21, 2026
Full time
HR Advisor Ripon, North Yorkshire HG4 £30,000 - £35,000 per annum Hours: Full Time, Permanent Office Based (37.5 hours per week) Commutable from York, Ripon, Thirsk, Harrogate, Knaresborough, Boroughbridge Hawk 3 Talent Solutions are looking for an experienced HR Advisor to provide comprehensive, generalist HR support to a 160+ strong team. This is a key role in helping shape the people strategy and supporting the business in its mission to become an industry leader. The role is based near Ripon in North Yorkshire. The Role Are you a people-focused HR professional ready to make a real impact? Reporting to the Head of HR, this is a fantastic opportunity to join a growing HR team within a leading specialist e-commerce, sales and distribution company. Representing a wide portfolio of major UK and international brands, who are proud to deliver outstanding service to both consumers and corporate clients. What You ll Be Doing: Deliver end-to-end HR support across all areas of the employee lifecycle Manage recruitment processes for seasonal and specialist roles Support internal communications, ensuring staff are informed and engaged Coach and advise managers on people matters, including performance, sickness, and disciplinary issues Ensure compliance with internal policies and legal requirements Assist with investigations and support change initiatives to boost retention and engagement Collaborate with Payroll and Admin colleagues to ensure accurate employee records What We re Looking For: CIPD Level 5 qualified (or working towards it) Proven HR generalist experience, ideally in an SME environment Excellent communication skills with the ability to build relationships at all levels Highly organised with strong attention to detail and the ability to meet deadlines Experience working with payroll data is desirable If you would like to apply for the role of HR Advisor then please email your CV to (url removed) or call Deb on (phone number removed) Closing date is 24.4.2026 Please note this could change subject to suitable applications. Hawk 3 Talent Solutions are acting as an employment agency on behalf of its client. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future
Five Guys
Assistant Manager
Five Guys
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. Rewards An achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to £2,000 High Performer Awards and Bonuses Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay Other Awesome Perks Days out and social events Invite to the annual Assistant Manager conference Team competitions - "Fry Cup" and "Olympics" Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme As an Assistant Manager, You'll Be Responsible For Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a "above & beyond" experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Always leading with our values Spotting potential and developing your team to ensure there is a strong talent pipeline What You Bring to the Table Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets. Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent. Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings. Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. Incredible Careers with Five Guys If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!
Apr 21, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. Rewards An achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to £2,000 High Performer Awards and Bonuses Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay Other Awesome Perks Days out and social events Invite to the annual Assistant Manager conference Team competitions - "Fry Cup" and "Olympics" Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme As an Assistant Manager, You'll Be Responsible For Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a "above & beyond" experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Always leading with our values Spotting potential and developing your team to ensure there is a strong talent pipeline What You Bring to the Table Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets. Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent. Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings. Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. Incredible Careers with Five Guys If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!
Neil Lewis Recruitment
Head Of Sales
Neil Lewis Recruitment
Head of Sales Reporting to the General Manager, you will play a key leadership role in an independent property management company, spearheading sales growth and performance across a three-branch network in South Wales. Job Purpose To drive revenue growth by fostering a high-performance sales culture and delivering consistent market share gains across the network. The Head of Sales will connect strategic business objectives with front-line execution, ensuring the company remains the agent of choice through exceptional customer service and proactive business development. Key Responsibilities Develop and implement a comprehensive business plan to maximise market share across South Wales. Identify opportunities for organic growth and lead the successful launch of new branches. Collaborate with the General Manager to deliver effective marketing strategies focused on lead generation. Audit underperforming branches, diagnose issues, and implement corrective actions. Establish and maintain robust KPI frameworks to drive accountability and performance. Support the development and delivery of team targets and incentive structures. Oversee the full employee lifecycle, including recruitment, coaching, and performance management. Optimise the sales pipeline from valuation through to exchange, reducing fall-through rates. Manage sales budgets to ensure efficient and cost-effective branch operations. Report to the Senior Leadership Team on forecasts, market risks, and emerging trends. Review and communicate bonus performance and earnings clearly and effectively. Continuously assess and improve existing processes to enhance operational efficiency. Introduce new systems and services, including the use of AI, to drive organisational performance. Attend and contribute to management meetings. Represent the business at networking and business development events, including those outside core hours where required. Manage relationships and contracts with suppliers and partners. Maintain the highest standards of customer service across all branches. Handle escalated sales complaints professionally and effectively. Oversee AML compliance at a senior level, ensuring audits and training are completed. Undertake general office management duties as required. Hours Monday to Friday (phone number removed)pm For further details and a confidential chat, please call Neil on (phone number removed). (NLR is acting as an Employment Agency on behalf of its Client)
Apr 21, 2026
Full time
Head of Sales Reporting to the General Manager, you will play a key leadership role in an independent property management company, spearheading sales growth and performance across a three-branch network in South Wales. Job Purpose To drive revenue growth by fostering a high-performance sales culture and delivering consistent market share gains across the network. The Head of Sales will connect strategic business objectives with front-line execution, ensuring the company remains the agent of choice through exceptional customer service and proactive business development. Key Responsibilities Develop and implement a comprehensive business plan to maximise market share across South Wales. Identify opportunities for organic growth and lead the successful launch of new branches. Collaborate with the General Manager to deliver effective marketing strategies focused on lead generation. Audit underperforming branches, diagnose issues, and implement corrective actions. Establish and maintain robust KPI frameworks to drive accountability and performance. Support the development and delivery of team targets and incentive structures. Oversee the full employee lifecycle, including recruitment, coaching, and performance management. Optimise the sales pipeline from valuation through to exchange, reducing fall-through rates. Manage sales budgets to ensure efficient and cost-effective branch operations. Report to the Senior Leadership Team on forecasts, market risks, and emerging trends. Review and communicate bonus performance and earnings clearly and effectively. Continuously assess and improve existing processes to enhance operational efficiency. Introduce new systems and services, including the use of AI, to drive organisational performance. Attend and contribute to management meetings. Represent the business at networking and business development events, including those outside core hours where required. Manage relationships and contracts with suppliers and partners. Maintain the highest standards of customer service across all branches. Handle escalated sales complaints professionally and effectively. Oversee AML compliance at a senior level, ensuring audits and training are completed. Undertake general office management duties as required. Hours Monday to Friday (phone number removed)pm For further details and a confidential chat, please call Neil on (phone number removed). (NLR is acting as an Employment Agency on behalf of its Client)
Zachary Daniels
Store Manager
Zachary Daniels Ambleside, Cumbria
Store Manager Large format Store £50-55,000 ?Our client, a thriving and fast-expanding retailer, is seeking an experienced Store Manager to take ownership of one of their high-profile store locations. With new sites launching and strong trading results across the business, this is an exciting time to join a brand that prides itself on growth, pace, and exceptional customer experience. We are looking for a leader who is energetic, commercially minded and confident in managing a large store environment. You will be someone who enjoys being on the shop floor, inspiring your team, and ensuring that every customer leaves with a great impression of the brand. As a Store Manager you will be able to motivate and manage a great team, up skill where necessary and ensure everyone is aligned to the wider company vision. It's a hands on role and you will enjoy and embrace this aspect of retail, coming from a similar environment is a big advantage. What you'll be responsible for as a Store Manager Leading and motivating your team to deliver outstanding customer service Maximising sales opportunities and ensuring the store hits all financial targets Coaching, developing and performance-managing colleagues at all levels Upholding brand standards and ensuring all compliance and health & safety procedures are followed Monitoring KPIs and driving improvements across the store Staying informed about market trends and competitor activity Being a visible, active leader within the store environment This opportunity would suit a proven Store Manager or General Manager from a large-format retailer or big-box environment. You'll need to be comfortable working at pace and managing multiple departments while maintaining strong operational standards. What's on offer to a Store Manager: Competitive basic salary Performance-related bonus Ongoing reviews and long-term career development Zachary Daniels specialises in retail recruitment and is seeking candidates with previous store or multi-site leadership experience. If this sounds like the role for you, please apply for this Store Manager role with your most up-to-date CV. BH35704
Apr 21, 2026
Full time
Store Manager Large format Store £50-55,000 ?Our client, a thriving and fast-expanding retailer, is seeking an experienced Store Manager to take ownership of one of their high-profile store locations. With new sites launching and strong trading results across the business, this is an exciting time to join a brand that prides itself on growth, pace, and exceptional customer experience. We are looking for a leader who is energetic, commercially minded and confident in managing a large store environment. You will be someone who enjoys being on the shop floor, inspiring your team, and ensuring that every customer leaves with a great impression of the brand. As a Store Manager you will be able to motivate and manage a great team, up skill where necessary and ensure everyone is aligned to the wider company vision. It's a hands on role and you will enjoy and embrace this aspect of retail, coming from a similar environment is a big advantage. What you'll be responsible for as a Store Manager Leading and motivating your team to deliver outstanding customer service Maximising sales opportunities and ensuring the store hits all financial targets Coaching, developing and performance-managing colleagues at all levels Upholding brand standards and ensuring all compliance and health & safety procedures are followed Monitoring KPIs and driving improvements across the store Staying informed about market trends and competitor activity Being a visible, active leader within the store environment This opportunity would suit a proven Store Manager or General Manager from a large-format retailer or big-box environment. You'll need to be comfortable working at pace and managing multiple departments while maintaining strong operational standards. What's on offer to a Store Manager: Competitive basic salary Performance-related bonus Ongoing reviews and long-term career development Zachary Daniels specialises in retail recruitment and is seeking candidates with previous store or multi-site leadership experience. If this sounds like the role for you, please apply for this Store Manager role with your most up-to-date CV. BH35704
Karting Front of House Supervisors (Casual)
Silverstone Circuits Limited Silverstone, Northamptonshire
Department: Karting Casual Support Team Employment Type: Zero Hours Location: Silverstone Compensation: £14.41 / hour Description Are you ready to step into the fast lane and take charge of one of the most exhilarating karting experiences in the world? We are seeking an innovative and driven Karting Front of House Supervisor to help lead Kart Silverstone, a world class facility at one of the most prestigious motorsport venues on the planet. This is a rare opportunity to play a pivotal role in shaping the future of leisure and motorsport as we build on our vision to become a dynamic, year round destination. At the heart of Kart Silverstone is a spectacular 1.4km FIA CIK circuit, multiple Arrive & Drive configurations, and an iconic two storey facility complete with a stylish restaurant, roof terrace, customer focused reception, briefing rooms and workshop. If you're passionate about delivering exceptional customer experiences, growing a business and leading high performing teams, this is the role for you. As the Karting Front of House Supervisor, you will oversee all aspects of the Kart Silverstone Reception and FOH areas, ensuring that the venue operates efficiently whilst leading by example and championing customer service and experience. WHY JOIN US? This isn't just a job; it's a career defining opportunity to: Create lasting memories for our customers by delivering the ultimate karting experience. Be part of an iconic brand synonymous with excellence in motorsport. Innovate and lead in a fast paced, high energy environment. Collaborate with industry leaders to shape the future of motorsport and leisure. Silverstone is committed to safeguarding and promoting the welfare of children and adults at risk and expects all team members and volunteers to share this commitment. Background checks and DBS checks at the appropriate level will be obtained prior to employment commencing. Key Responsibilities Operational Management: Be instrumental in the pre opening phase, assisting in establishing reception and FOH operational standards and procedures. Support the Front of House Manager and Assistant Karting Manager in the creation of different product types, product mix and scheduling. Collaborate with wider business stakeholders, venue, health and safety, security and medical ensuring efficient planning and smooth effective delivery to all customers. Responsible for daily FOH operations, management of the FOH team, helping to ensure optimal track utilisation, flawless execution of events and a seamless customer journey. Be fully proficient in all Kart Silverstone systems, including booking, timing, etc. Oversee the onboarding and training of all new junior FOH team members. Take on ad hoc tasks as required by the Front of House Manager. Deputise for the Front of House Manager where required. Contribute to the delivery of exclusive events, the Kart Silverstone Academy and Championships. Oversee the day to day running of the Laundry and Merchandise operation, working in collaboration with the merchandise and operations teams. Ensure that the Reception and FOH areas are maintained to an exceptional standard of presentation and cleanliness. Assist the FOH Manager in overseeing and replenishing stock levels of Merchandise, Trophies/Medals, Non consumables (helmets, gloves, suits, etc) and balaclavas. Assist the FOH Manager in ensuring par levels are maintained, and all items are in a good state of repair and cleanliness. Customer Experience: Lead and deliver unforgettable experiences from booking through to post event feedback. Maintain exceptional service standards, addressing customer concerns swiftly and professionally. Provide overall support to the team with any customer complaints, late arrivals or general issues. Team Leadership: Champion department collaboration and communication to ensure seamless delivery of operations. Conduct Team briefings for all FOH team in collaboration with the FOH Manager, with clear instructions on how the day will operate. Regularly check and action the Kart Silverstone inbox. Develop and inspire a high performing FOH team who are aligned with Silverstone's values and culture. Lead training initiatives alongside the FOH Manager, ensuring all staff excel in safety protocols and customer care. Manage FOH team rotas in the absence of the FOH Manager. Report lateness and attendance issues to the FOH Manager. Assist in the delivery of sales targets for the FOH team, monitor and reward or refocus the team. Ensure sufficient team breaks and staff cover is organised throughout the day and staff welfare is available. Safety and Sustainability: Conduct pre opening and regular inspections of the Kart Silverstone reception, FOH and BOH areas alongside the FOH Manager. Enforce safety protocols, collaborating with regulatory bodies and internal teams to adhere to rigorous industry standards and best practices. Financial Management: Monitor variable pricing of products and recommend change where required. Understand operational costs and mitigate these on a day to day basis. Identify cost saving opportunities and present to the FOH Manager. Conduct regular stock counts, review and implement cost saving practices. Marketing and Revenue Growth: Assist the marketing team to drive campaigns and partnerships that attract new audiences. Understand the scheduling and products on offer, providing feedback and recommendations for better occupancy and profitable scheduling. Drive the Kart Silverstone Academy and Championships. Drive upsell opportunities (such as helmet cameras and racing gloves), back to back opportunities and the wider Silverstone offerings (Escapade, Museum, Tours, etc). Skills, Knowledge and Expertise An up and coming leader with experience and success in team management and customer service, preferably within motorsport or leisure industries. Exceptional customer service skills, with a passion for creating extraordinary experiences. Outstanding communication and problem solving skills, thriving in high pressure environments. Dynamic, fast paced, and hands on, with both indoor and outdoor activities. Flexibility to work weekends, evenings and holidays as needed - we operate 364 days a year! SUSTAINABILITY We don't just look after our team and our fans. We want to look after our world too. We're committed in our responsibility to reach our zero carbon goal. So, we've adopted greener methods within our workplace, donated more than 20 tonnes of surplus food, and installed over 2,700 solar panels which generates 13% of our venue's power - with all other energy from 100% renewable sources. Our dedication has earned us Three Star FIA Environmental Accreditation, but this is just the start.
Apr 21, 2026
Full time
Department: Karting Casual Support Team Employment Type: Zero Hours Location: Silverstone Compensation: £14.41 / hour Description Are you ready to step into the fast lane and take charge of one of the most exhilarating karting experiences in the world? We are seeking an innovative and driven Karting Front of House Supervisor to help lead Kart Silverstone, a world class facility at one of the most prestigious motorsport venues on the planet. This is a rare opportunity to play a pivotal role in shaping the future of leisure and motorsport as we build on our vision to become a dynamic, year round destination. At the heart of Kart Silverstone is a spectacular 1.4km FIA CIK circuit, multiple Arrive & Drive configurations, and an iconic two storey facility complete with a stylish restaurant, roof terrace, customer focused reception, briefing rooms and workshop. If you're passionate about delivering exceptional customer experiences, growing a business and leading high performing teams, this is the role for you. As the Karting Front of House Supervisor, you will oversee all aspects of the Kart Silverstone Reception and FOH areas, ensuring that the venue operates efficiently whilst leading by example and championing customer service and experience. WHY JOIN US? This isn't just a job; it's a career defining opportunity to: Create lasting memories for our customers by delivering the ultimate karting experience. Be part of an iconic brand synonymous with excellence in motorsport. Innovate and lead in a fast paced, high energy environment. Collaborate with industry leaders to shape the future of motorsport and leisure. Silverstone is committed to safeguarding and promoting the welfare of children and adults at risk and expects all team members and volunteers to share this commitment. Background checks and DBS checks at the appropriate level will be obtained prior to employment commencing. Key Responsibilities Operational Management: Be instrumental in the pre opening phase, assisting in establishing reception and FOH operational standards and procedures. Support the Front of House Manager and Assistant Karting Manager in the creation of different product types, product mix and scheduling. Collaborate with wider business stakeholders, venue, health and safety, security and medical ensuring efficient planning and smooth effective delivery to all customers. Responsible for daily FOH operations, management of the FOH team, helping to ensure optimal track utilisation, flawless execution of events and a seamless customer journey. Be fully proficient in all Kart Silverstone systems, including booking, timing, etc. Oversee the onboarding and training of all new junior FOH team members. Take on ad hoc tasks as required by the Front of House Manager. Deputise for the Front of House Manager where required. Contribute to the delivery of exclusive events, the Kart Silverstone Academy and Championships. Oversee the day to day running of the Laundry and Merchandise operation, working in collaboration with the merchandise and operations teams. Ensure that the Reception and FOH areas are maintained to an exceptional standard of presentation and cleanliness. Assist the FOH Manager in overseeing and replenishing stock levels of Merchandise, Trophies/Medals, Non consumables (helmets, gloves, suits, etc) and balaclavas. Assist the FOH Manager in ensuring par levels are maintained, and all items are in a good state of repair and cleanliness. Customer Experience: Lead and deliver unforgettable experiences from booking through to post event feedback. Maintain exceptional service standards, addressing customer concerns swiftly and professionally. Provide overall support to the team with any customer complaints, late arrivals or general issues. Team Leadership: Champion department collaboration and communication to ensure seamless delivery of operations. Conduct Team briefings for all FOH team in collaboration with the FOH Manager, with clear instructions on how the day will operate. Regularly check and action the Kart Silverstone inbox. Develop and inspire a high performing FOH team who are aligned with Silverstone's values and culture. Lead training initiatives alongside the FOH Manager, ensuring all staff excel in safety protocols and customer care. Manage FOH team rotas in the absence of the FOH Manager. Report lateness and attendance issues to the FOH Manager. Assist in the delivery of sales targets for the FOH team, monitor and reward or refocus the team. Ensure sufficient team breaks and staff cover is organised throughout the day and staff welfare is available. Safety and Sustainability: Conduct pre opening and regular inspections of the Kart Silverstone reception, FOH and BOH areas alongside the FOH Manager. Enforce safety protocols, collaborating with regulatory bodies and internal teams to adhere to rigorous industry standards and best practices. Financial Management: Monitor variable pricing of products and recommend change where required. Understand operational costs and mitigate these on a day to day basis. Identify cost saving opportunities and present to the FOH Manager. Conduct regular stock counts, review and implement cost saving practices. Marketing and Revenue Growth: Assist the marketing team to drive campaigns and partnerships that attract new audiences. Understand the scheduling and products on offer, providing feedback and recommendations for better occupancy and profitable scheduling. Drive the Kart Silverstone Academy and Championships. Drive upsell opportunities (such as helmet cameras and racing gloves), back to back opportunities and the wider Silverstone offerings (Escapade, Museum, Tours, etc). Skills, Knowledge and Expertise An up and coming leader with experience and success in team management and customer service, preferably within motorsport or leisure industries. Exceptional customer service skills, with a passion for creating extraordinary experiences. Outstanding communication and problem solving skills, thriving in high pressure environments. Dynamic, fast paced, and hands on, with both indoor and outdoor activities. Flexibility to work weekends, evenings and holidays as needed - we operate 364 days a year! SUSTAINABILITY We don't just look after our team and our fans. We want to look after our world too. We're committed in our responsibility to reach our zero carbon goal. So, we've adopted greener methods within our workplace, donated more than 20 tonnes of surplus food, and installed over 2,700 solar panels which generates 13% of our venue's power - with all other energy from 100% renewable sources. Our dedication has earned us Three Star FIA Environmental Accreditation, but this is just the start.
Food & Beverage Director - London
Legends Global
Olympia Events is more than an exhibition venue, conference centre and live-event space - it's an inspiration. Against a backdrop of grand Victorian architecture, the seven connected spaces inspire engagement and enjoyment. Olympia Events is recognised in the industry for exceptional levels of customer service and support, and our numerous awards are testament to our clients' satisfaction. Beyond the walls of our venue, Olympia is on the ground, working to invest in people, strengthen our communities, and protect the environment. Olympia Events is undergoing a period of change. In 2017, the venue was bought by a consortium led by Yoo Capital and Deutsche Finance international. Work is currently underway to transform the wider estate into a cultural hub of which Olympia Events will be the central part. Once complete, the estate will include a new theatre, music venue, two hotels, over 30 eateries, world-class office space and over two acres of public realm. More information can be found at About the Role Reporting directly to the Chief Operating Officer, this role presents a unique opportunity to drive transformational change and optimise revenue streams in the food and beverage space at Olympia Events. In this role, you will be responsible for the overall running of the Catering offer for the Events business, driving quality and service standards to the highest level and promoting innovation and product development. You will lead a team, maintaining close controls on both product and labour whilst ensuring exemplary customer satisfaction. You will be an experienced, creative, commercially aware senior leader with a strong track record in delivering successful food and beverage offerings. You will have a deep understanding of food and beverage trends as well as an ability to effectively negotiate with a multitude of suppliers. You will be responsible for structuring and managing the Food and Beverage department so your ability to provide inspirational leadership in a fast-paced, constantly evolving environment is essential. This position requires a strategic leader with a passion for hospitality and a commitment to excellence. Key responsibilities Working in conjunction with the Legends global team, the Chief Operating Officer and the Head of Human Resources, devise a workforce structure for the F&B department which will be fit for the future and meet the ambitions of the redevelopment before attracting and recruiting a high-performing team. Lead the creation of an impactful, commercially advantageous F&B strategy, optimising all revenue streams and maximising cost efficiencies. Work alongside the Finance Director to set and monitor budgets, guaranteeing the operation achieves financial targets of revenue and profit to ensure its ongoing financial viability. Undertake market research, forecasting, and competitive analysis to identify new opportunities for maximising revenue. Develop and execute innovative concepts and programs to enhance the customer experience and lead the team to ensure a high level of hospitality is delivered across the board. Collaborate with the Executive Chef, Legends central team and Olympia clients to customise catering menus and beverage offerings based on specific preferences, requirements and market research. Work closely with Head of F&B sales to ensure alignment with culinary offers, financial performance and client requirements. Collaborate with the Director of Marketing and Communications to ensure all marketing for F&B activity is commercially astute, viable and customer led. Develop and manage plans, budgets and timelines to ensure efficient and effective execution of F&B initiatives. Collaborate with Executive Chef, Head of Retail Heritage Halls, General Managers of ICC & Addison to ensure the standards of F&B offers across all 3 venues are of suitable high standard, aligned and in keeping with the venues. Negotiate and manage successful relationships with relevant vendors/sub-contractors. Identify, adopt and implement KPIs and management information for the board to track and measure success. Develop and produce regular reports providing a breakdown and analysis of flash sales and wage costs. Implement and ensure compliance with health and safety and food hygiene regulations as well as Legends company standards and policies. Be laser focussed on the scheduling and efficient use of salaried and casual staff ensuring sufficient cover for events within budgetary parameters. Where required, work positively and collaboratively with F&B leads and partners across the Legends family and Olympia Estate to ensure all work and efforts are aligned to the wider destination strategy. About you Proven senior F&B leadership experience within high volume, customer focused venues, with a track record of developing and successfully delivering F&B strategies aligned to commercial objectives. Demonstrated ability to build and lead functions from scratch, providing inspirational leadership to recruit, develop and motivate high performing, flexible teams. Commercially and financially astute, with strong capability in budgeting, margin and stock control, labour management, and real time reporting to multiple stakeholders. Deep knowledge of hospitality trends, food innovation and operational delivery, including catering infrastructure, statutory compliance, food hygiene and health & safety. Credible, strategic communicator and decision maker, able to influence at all levels, present to diverse audiences, operate under pressure with integrity, and manage sensitive matters discreetly Holder of a Personal Licence. Sustainability Responsibilities: Continuously improve your knowledge of Olympia Events' sustainability programme - the 'Grand Plan'. Complete all training provided and promote sustainability practices to meet our Grand Plan objectives Follow and promote all sustainable workplace policies and procedures and seek ways to make your department more sustainable by taking an active role to initiate change Olympia Events is fully committed to ensuring the safety and wellbeing of all children, young people and adults at risk (vulnerable groups) that attend our premises. As a consequence, Olympia Events may require any successful applicant to complete a DBS Check prior to working in our business. Olympia Events is committed to Equality, Diversity and Inclusion and excepts all its people to have a positive commitment to EDI by treating others fairly and not committing any form of discrimination, victimisation or harassment and to promote positive working relationships amongst employees and stakeholders. This Job Description is not intended to be exhaustive; the duties and responsibilities may therefore vary over according to the changing needs of the business.
Apr 21, 2026
Full time
Olympia Events is more than an exhibition venue, conference centre and live-event space - it's an inspiration. Against a backdrop of grand Victorian architecture, the seven connected spaces inspire engagement and enjoyment. Olympia Events is recognised in the industry for exceptional levels of customer service and support, and our numerous awards are testament to our clients' satisfaction. Beyond the walls of our venue, Olympia is on the ground, working to invest in people, strengthen our communities, and protect the environment. Olympia Events is undergoing a period of change. In 2017, the venue was bought by a consortium led by Yoo Capital and Deutsche Finance international. Work is currently underway to transform the wider estate into a cultural hub of which Olympia Events will be the central part. Once complete, the estate will include a new theatre, music venue, two hotels, over 30 eateries, world-class office space and over two acres of public realm. More information can be found at About the Role Reporting directly to the Chief Operating Officer, this role presents a unique opportunity to drive transformational change and optimise revenue streams in the food and beverage space at Olympia Events. In this role, you will be responsible for the overall running of the Catering offer for the Events business, driving quality and service standards to the highest level and promoting innovation and product development. You will lead a team, maintaining close controls on both product and labour whilst ensuring exemplary customer satisfaction. You will be an experienced, creative, commercially aware senior leader with a strong track record in delivering successful food and beverage offerings. You will have a deep understanding of food and beverage trends as well as an ability to effectively negotiate with a multitude of suppliers. You will be responsible for structuring and managing the Food and Beverage department so your ability to provide inspirational leadership in a fast-paced, constantly evolving environment is essential. This position requires a strategic leader with a passion for hospitality and a commitment to excellence. Key responsibilities Working in conjunction with the Legends global team, the Chief Operating Officer and the Head of Human Resources, devise a workforce structure for the F&B department which will be fit for the future and meet the ambitions of the redevelopment before attracting and recruiting a high-performing team. Lead the creation of an impactful, commercially advantageous F&B strategy, optimising all revenue streams and maximising cost efficiencies. Work alongside the Finance Director to set and monitor budgets, guaranteeing the operation achieves financial targets of revenue and profit to ensure its ongoing financial viability. Undertake market research, forecasting, and competitive analysis to identify new opportunities for maximising revenue. Develop and execute innovative concepts and programs to enhance the customer experience and lead the team to ensure a high level of hospitality is delivered across the board. Collaborate with the Executive Chef, Legends central team and Olympia clients to customise catering menus and beverage offerings based on specific preferences, requirements and market research. Work closely with Head of F&B sales to ensure alignment with culinary offers, financial performance and client requirements. Collaborate with the Director of Marketing and Communications to ensure all marketing for F&B activity is commercially astute, viable and customer led. Develop and manage plans, budgets and timelines to ensure efficient and effective execution of F&B initiatives. Collaborate with Executive Chef, Head of Retail Heritage Halls, General Managers of ICC & Addison to ensure the standards of F&B offers across all 3 venues are of suitable high standard, aligned and in keeping with the venues. Negotiate and manage successful relationships with relevant vendors/sub-contractors. Identify, adopt and implement KPIs and management information for the board to track and measure success. Develop and produce regular reports providing a breakdown and analysis of flash sales and wage costs. Implement and ensure compliance with health and safety and food hygiene regulations as well as Legends company standards and policies. Be laser focussed on the scheduling and efficient use of salaried and casual staff ensuring sufficient cover for events within budgetary parameters. Where required, work positively and collaboratively with F&B leads and partners across the Legends family and Olympia Estate to ensure all work and efforts are aligned to the wider destination strategy. About you Proven senior F&B leadership experience within high volume, customer focused venues, with a track record of developing and successfully delivering F&B strategies aligned to commercial objectives. Demonstrated ability to build and lead functions from scratch, providing inspirational leadership to recruit, develop and motivate high performing, flexible teams. Commercially and financially astute, with strong capability in budgeting, margin and stock control, labour management, and real time reporting to multiple stakeholders. Deep knowledge of hospitality trends, food innovation and operational delivery, including catering infrastructure, statutory compliance, food hygiene and health & safety. Credible, strategic communicator and decision maker, able to influence at all levels, present to diverse audiences, operate under pressure with integrity, and manage sensitive matters discreetly Holder of a Personal Licence. Sustainability Responsibilities: Continuously improve your knowledge of Olympia Events' sustainability programme - the 'Grand Plan'. Complete all training provided and promote sustainability practices to meet our Grand Plan objectives Follow and promote all sustainable workplace policies and procedures and seek ways to make your department more sustainable by taking an active role to initiate change Olympia Events is fully committed to ensuring the safety and wellbeing of all children, young people and adults at risk (vulnerable groups) that attend our premises. As a consequence, Olympia Events may require any successful applicant to complete a DBS Check prior to working in our business. Olympia Events is committed to Equality, Diversity and Inclusion and excepts all its people to have a positive commitment to EDI by treating others fairly and not committing any form of discrimination, victimisation or harassment and to promote positive working relationships amongst employees and stakeholders. This Job Description is not intended to be exhaustive; the duties and responsibilities may therefore vary over according to the changing needs of the business.
Retail Manager
Impellam
Retail Manager Contract - until January 2027. Payrate - £23.17 per hour Full time working Flexible days Dyson Retail is Different, for several reasons. Firstly, this is a firm of expert engineers, offering people the chance to connect with technology in store, including a world-class styling experience. We are delivering a high service experience for our shoppers - think 5-star hotel levels of service - demonstrating the value of the technology and providing aftersales care. Our aim is to support owners in getting the best out of their Dyson technology. Responsibilities Maintain and uphold high standards for customer experience, visual merchandising, and overall store environment. Proactively manage customer escalations, ensuring timely resolution aligned with brand values. Partner with the team to deliver personalized, meaningful interactions that convert customers into brand advocates. Recruit, coach, and develop managers and future store leaders. Set clear team and individual targets, track performance, and provide ongoing feedback and development. Lead by example to foster a positive, motivated, and collaborative team culture. Drive store performance across key metrics (profit, volume, conversion rate, NPS, average transaction value, attrition) to ensure sustainable growth. Monitor results, identify trends, and take corrective action or provide strategic recommendations. Execute operational and merchandising strategies in alignment with local HQ direction. Ensure compliance with company policies, procedures, and standards across operations, security, cash handling, health & safety, and loss prevention. Safeguard company assets, including confidential customer, team, and business information. Oversee store opening and closing, inventory accuracy, and general maintenance activities. Resolve operational and team-related issues efficiently to maintain performance standards. Essential Skills: Solid retail management experience in high-performance, customer-facing environments in relevant format. Proactive and resourceful and outcome-focused, always taking initiatives. Strong communication, interpersonal, and decision-making skills. Ability to work a schedule that may include weekends, and holidays, based on retail needs. Proficiency in English and, where relevant, the local language. Proven record for exceeding sales targets and achieving operational excellence. Ability to manage ambiguity and make sound judgments under pressure. Strong integrity, emotional intelligence, and ability to build trust. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Apr 21, 2026
Contractor
Retail Manager Contract - until January 2027. Payrate - £23.17 per hour Full time working Flexible days Dyson Retail is Different, for several reasons. Firstly, this is a firm of expert engineers, offering people the chance to connect with technology in store, including a world-class styling experience. We are delivering a high service experience for our shoppers - think 5-star hotel levels of service - demonstrating the value of the technology and providing aftersales care. Our aim is to support owners in getting the best out of their Dyson technology. Responsibilities Maintain and uphold high standards for customer experience, visual merchandising, and overall store environment. Proactively manage customer escalations, ensuring timely resolution aligned with brand values. Partner with the team to deliver personalized, meaningful interactions that convert customers into brand advocates. Recruit, coach, and develop managers and future store leaders. Set clear team and individual targets, track performance, and provide ongoing feedback and development. Lead by example to foster a positive, motivated, and collaborative team culture. Drive store performance across key metrics (profit, volume, conversion rate, NPS, average transaction value, attrition) to ensure sustainable growth. Monitor results, identify trends, and take corrective action or provide strategic recommendations. Execute operational and merchandising strategies in alignment with local HQ direction. Ensure compliance with company policies, procedures, and standards across operations, security, cash handling, health & safety, and loss prevention. Safeguard company assets, including confidential customer, team, and business information. Oversee store opening and closing, inventory accuracy, and general maintenance activities. Resolve operational and team-related issues efficiently to maintain performance standards. Essential Skills: Solid retail management experience in high-performance, customer-facing environments in relevant format. Proactive and resourceful and outcome-focused, always taking initiatives. Strong communication, interpersonal, and decision-making skills. Ability to work a schedule that may include weekends, and holidays, based on retail needs. Proficiency in English and, where relevant, the local language. Proven record for exceeding sales targets and achieving operational excellence. Ability to manage ambiguity and make sound judgments under pressure. Strong integrity, emotional intelligence, and ability to build trust. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Flow Recruitment
Deputy General Manager - Fast Track GM Opportunities
Flow Recruitment Swindon, Wiltshire
Are you an ambitious manager looking for a highly autonomous role, where you will take accountability for the centre in the absence of the General Manager? Are you looking for an employer that will invest in you and develop you to a General Manager within twelve to eighteen months? Are you looking for a business that is financially stable and has very exciting growth plans? As a Deputy Manager for our client, you will be at the very centre of the customer and team experience. Taking accountability for the centre in the absence of the General Manager. The role is varied, exciting and challenging. Your responsibilities will range from coaching and mentoring the team on shift, to ensuring the centre is a safe and fun environment for customers. You will be hands on across all areas of the busy centre. Within our clients fast-paced, dynamic world, Deputy Managers are trained across all areas of the centre to support the effective operation of their business. You will support the General Manager with back of house duties, as well as running an exceptional operation front of house. You will be responsible for delivering financial targets and service standards. To be successful you should have: a minimum of eighteen months experience in a customer-facing management role ideally within the leisure, hospitality, or retail industry evidence of delivering on financial targets, driving business and sales a passion for people including experience of coaching and developing your team be fanatical about customer service have ambition for success be willing to work nights and weekends Join our client as an Assistant Manager, in return you'll get: an excellent salary as well as the opportunity to earn an extra £1 per hour, paid to you every month as part of our monthly bonus scheme 40-hour contract, plus additional pay for any extra shifts you work the opportunity to earn an outperformance bonus, you will be given a share of your centre profits once you hit target - paid half yearly 50% off food when you are working optional pension plan 28 days holiday earn additional days holiday with length of service, up to five days one in four weekends off ongoing training and development, with the opportunity to fast track your career free bowling / golf game vouchers every month 30% discount off food and drink for you and up to five friends access to our clients Employee Assistance Programme (EAP) for you and your family well-being training to support you in the workplace opportunity to join the healthcare cash plan financial long service awards a £15 donation to Barnardo's when you complete your induction enhanced maternity, paternity, adoption, and shared parental leave benefits flexible working, allowing you to have the perfect work life blend
Apr 20, 2026
Full time
Are you an ambitious manager looking for a highly autonomous role, where you will take accountability for the centre in the absence of the General Manager? Are you looking for an employer that will invest in you and develop you to a General Manager within twelve to eighteen months? Are you looking for a business that is financially stable and has very exciting growth plans? As a Deputy Manager for our client, you will be at the very centre of the customer and team experience. Taking accountability for the centre in the absence of the General Manager. The role is varied, exciting and challenging. Your responsibilities will range from coaching and mentoring the team on shift, to ensuring the centre is a safe and fun environment for customers. You will be hands on across all areas of the busy centre. Within our clients fast-paced, dynamic world, Deputy Managers are trained across all areas of the centre to support the effective operation of their business. You will support the General Manager with back of house duties, as well as running an exceptional operation front of house. You will be responsible for delivering financial targets and service standards. To be successful you should have: a minimum of eighteen months experience in a customer-facing management role ideally within the leisure, hospitality, or retail industry evidence of delivering on financial targets, driving business and sales a passion for people including experience of coaching and developing your team be fanatical about customer service have ambition for success be willing to work nights and weekends Join our client as an Assistant Manager, in return you'll get: an excellent salary as well as the opportunity to earn an extra £1 per hour, paid to you every month as part of our monthly bonus scheme 40-hour contract, plus additional pay for any extra shifts you work the opportunity to earn an outperformance bonus, you will be given a share of your centre profits once you hit target - paid half yearly 50% off food when you are working optional pension plan 28 days holiday earn additional days holiday with length of service, up to five days one in four weekends off ongoing training and development, with the opportunity to fast track your career free bowling / golf game vouchers every month 30% discount off food and drink for you and up to five friends access to our clients Employee Assistance Programme (EAP) for you and your family well-being training to support you in the workplace opportunity to join the healthcare cash plan financial long service awards a £15 donation to Barnardo's when you complete your induction enhanced maternity, paternity, adoption, and shared parental leave benefits flexible working, allowing you to have the perfect work life blend
Veolia
Administrator
Veolia Marchwood, Hampshire
Ready to find the right role for you? Grade: 4.1 Hours: 40 hours per week Location: Normandy Way Marchwood Hampshire SO40 4PB When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. As an Administrator you'll be pushing for innovative solutions to create a more sustainable future for all. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 25 days of annual leave plus bank holidays Access to our company/people's pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; Providing comprehensive administrative support to the Marchwood Hazardous Waste facility, managing the production and distribution of invoices and credit notes for both external and internal customers across bulk, packaged and marine collections, including uploading to customer portals Managing and maintaining paperwork and electronic spreadsheets across Marchwood Plant, Transfer Station, Chempac and Marine operations, ensuring accuracy and compliance at all times Assisting with the production of month end reports and KPIs, working closely with Google Sheets to deliver timely and accurate management information Acting as a key point of contact across the business, working collaboratively with administration teams, site operations, transport and sales to ensure smooth day to day operations Carrying out general office duties including site purchasing, filing, record keeping, managing telephone queries and postal responsibilities, ensuring all tasks are completed efficiently and to a high standard Conducting regular health and safety walkarounds of the site, identifying and reporting any safety concerns in line with Veolia's policies and procedures What we're looking for; Previous administrative experience gained within a fast paced industrialised or similar environment - this is essential for the role Excellent organisational and communication skills with a confident and professional telephone manner Strong attention to detail with the ability to manage multiple tasks simultaneously without compromising on accuracy Numerate and computer literate with a good working knowledge of Google Sheets and the wider Google Suite A collaborative team player who is equally comfortable working on their own initiative and adapting to the changing demands of a busy operational site A proactive and flexible approach with a genuine commitment to delivering excellent customer service in line with Veolia's values What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. Job Posting End Date: 20-04-2026 What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Apr 20, 2026
Full time
Ready to find the right role for you? Grade: 4.1 Hours: 40 hours per week Location: Normandy Way Marchwood Hampshire SO40 4PB When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. As an Administrator you'll be pushing for innovative solutions to create a more sustainable future for all. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 25 days of annual leave plus bank holidays Access to our company/people's pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; Providing comprehensive administrative support to the Marchwood Hazardous Waste facility, managing the production and distribution of invoices and credit notes for both external and internal customers across bulk, packaged and marine collections, including uploading to customer portals Managing and maintaining paperwork and electronic spreadsheets across Marchwood Plant, Transfer Station, Chempac and Marine operations, ensuring accuracy and compliance at all times Assisting with the production of month end reports and KPIs, working closely with Google Sheets to deliver timely and accurate management information Acting as a key point of contact across the business, working collaboratively with administration teams, site operations, transport and sales to ensure smooth day to day operations Carrying out general office duties including site purchasing, filing, record keeping, managing telephone queries and postal responsibilities, ensuring all tasks are completed efficiently and to a high standard Conducting regular health and safety walkarounds of the site, identifying and reporting any safety concerns in line with Veolia's policies and procedures What we're looking for; Previous administrative experience gained within a fast paced industrialised or similar environment - this is essential for the role Excellent organisational and communication skills with a confident and professional telephone manner Strong attention to detail with the ability to manage multiple tasks simultaneously without compromising on accuracy Numerate and computer literate with a good working knowledge of Google Sheets and the wider Google Suite A collaborative team player who is equally comfortable working on their own initiative and adapting to the changing demands of a busy operational site A proactive and flexible approach with a genuine commitment to delivering excellent customer service in line with Veolia's values What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. Job Posting End Date: 20-04-2026 What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Reed
Conveyancing Paralegal
Reed Sutton, Surrey
Residential Conveyancing Paralegal / Legal Secretary Job Type: Permanent, Full-time Location: Office Based Salary: £25,000 - £30,000 per annum (dependent on experience) Join a highly regarded regional law firm as a Residential Conveyancing Paralegal or Legal Secretary. This role is perfect for professionals who thrive in a collaborative, office-based environment and are looking to be part of a supportive property team known for excellent client care and a strong local reputation. Day-to-day of the role: Provide hands-on support to one or more fee earners handling a varied residential conveyancing caseload, including freehold and leasehold sales and purchases, re-mortgages, transfers of equity, and new build matters (where applicable). Prepare and draft standard conveyancing documentation. Manage the opening and closing of files, carrying out AML and compliance checks. Handle correspondence with clients, estate agents, solicitors, lenders, and third parties. Manage telephone and email enquiries professionally and confidently. Utilise a case management system to progress matters efficiently. Provide general administrative and secretarial support as required. Required Skills & Qualifications: Previous experience in residential conveyancing is essential. Knowledge of post-completion processes and Land Registry procedures. Strong organisational skills and meticulous attention to detail. Confident communicator with a professional and client-focused approach. Ability to manage multiple tasks in a fast-paced environment. Proficiency in Microsoft Office and legal case management systems. A positive, team-oriented attitude with a willingness to support others. Benefits: Competitive salary of £25,000 - £30,000. Stable, long-term permanent position within a supportive and experienced conveyancing team. Modern, well-run practice with a strong local reputation. High-quality work and well-established processes. Friendly, professional office environment. How to Apply: If you are an experienced Residential Conveyancing Paralegal or Legal Secretary looking for a secure role within a respected firm that values quality, teamwork, and professionalism, this is an excellent opportunity. Applications are welcomed from candidates seeking a long-term position within a stable and reputable practice. Please submit your CV and a cover letter detailing your relevant experience and why you are interested in this position to Mark Watts at Reed, your Local Legal Recruitment Manager.
Apr 20, 2026
Full time
Residential Conveyancing Paralegal / Legal Secretary Job Type: Permanent, Full-time Location: Office Based Salary: £25,000 - £30,000 per annum (dependent on experience) Join a highly regarded regional law firm as a Residential Conveyancing Paralegal or Legal Secretary. This role is perfect for professionals who thrive in a collaborative, office-based environment and are looking to be part of a supportive property team known for excellent client care and a strong local reputation. Day-to-day of the role: Provide hands-on support to one or more fee earners handling a varied residential conveyancing caseload, including freehold and leasehold sales and purchases, re-mortgages, transfers of equity, and new build matters (where applicable). Prepare and draft standard conveyancing documentation. Manage the opening and closing of files, carrying out AML and compliance checks. Handle correspondence with clients, estate agents, solicitors, lenders, and third parties. Manage telephone and email enquiries professionally and confidently. Utilise a case management system to progress matters efficiently. Provide general administrative and secretarial support as required. Required Skills & Qualifications: Previous experience in residential conveyancing is essential. Knowledge of post-completion processes and Land Registry procedures. Strong organisational skills and meticulous attention to detail. Confident communicator with a professional and client-focused approach. Ability to manage multiple tasks in a fast-paced environment. Proficiency in Microsoft Office and legal case management systems. A positive, team-oriented attitude with a willingness to support others. Benefits: Competitive salary of £25,000 - £30,000. Stable, long-term permanent position within a supportive and experienced conveyancing team. Modern, well-run practice with a strong local reputation. High-quality work and well-established processes. Friendly, professional office environment. How to Apply: If you are an experienced Residential Conveyancing Paralegal or Legal Secretary looking for a secure role within a respected firm that values quality, teamwork, and professionalism, this is an excellent opportunity. Applications are welcomed from candidates seeking a long-term position within a stable and reputable practice. Please submit your CV and a cover letter detailing your relevant experience and why you are interested in this position to Mark Watts at Reed, your Local Legal Recruitment Manager.
Personnel Selection
Sales and Customer Support Advisor
Personnel Selection Farnham, Surrey
We are the UK's leading supplier of quality timber doors, a successful family run business looking for an enthusiastic Sales and Customer Support Advisor to provide outstanding service and advice to a range of customers, primarily customer facing. Working from our new store in Farnham which opened in November and as part of our professional and friendly team of 3, we offer a competitive salary, annual discretionary bonus, company pension, 23 days holiday, staff discount, My Staff Shop platform, cycle to work and Electric car schemes, Referral Program, sick pay after qualifying period. You will be serving customers face to face and handling incoming telephone enquiries, and will be expected to professionally and efficiently deal with queries, converting them into orders whilst providing exceptional consumer advice on our products. The role would candidates with previous experience working in the retail sector for companies like Carphone Warehouse, John Lewis, Currys, B&Q or similar. We are looking for candidates with proven sales experience and customer service skills who have the confidence to approach customers. You must have good PC skills and be a fast learner with the ability to retain product information, along with good telephone skills to follow up on orders. Reporting to the Branch Manager, your key duties will be: Sales Duties • Deliver excellent customer service that exceeds all customer's expectations. • Approaching customers and ensuring that they are dealt with efficiently, courteously and as promptly as possible. • Dealing with customers' orders and queries in a confident, efficient and professional manner. • Comprehensive product knowledge (enabling alternatives to be suggested to customers and expert advice given). • Wherever possible, identifying improvements to processes to enhance customer service, reduce costs, improve margin etc. • Matching the needs of the customer to the best product available, remembering upselling and stock levels. • Ensuring all deliveries are checked off accurately, promptly and that relevant paperwork is passed on efficiently and quickly. • Resolving any customer issues/inquiries to a satisfactory conclusion. • Keeping paperwork precise and clear so that tasks may be followed by colleagues (particularly whoever is covering for your day off). • Create effective, up-to-date displays in the showroom, ensuring that all products are clearly coded, priced and kept clean and well presented. • Ensure specific customer requirements (e.g. glass, rebating etc.) are processed efficiently, promptly and to meet delivery promise. • Ensure all promises made to customers are realistic, achievable and are completed. • Be prepared to deputise effectively in the absence of the Branch Manager or Assistant Manager. General Duties • Keep a customer friendly, working environment and follow the clear-desk policy at the end of each day. • Prepare and assist with stocktakes adhering to Company procedure. • Supplied company uniform to be worn at all times and kept neat, clean and presentable, ensuring work wear and appearance standards are adhered to. • Assist with the training and development of all new recruits. • Report any Health and Safety issues to your line manager. • Take on any reasonable ad hoc duties to ensure the smooth running of The Company. To be successful for the Sales and Customer Support Advisor role you will have proven sales experience selling an actual product and the desire to work in the retail sector interacting with customers face to face and by telephone and have a good knowledge of Microsoft and the ability to learn to use inhouse purchasing systems. You should have the ability to show customer service skills and be confident dealing with colleagues and customers. The role would suit candidates seeking to join a large, well established, and secure company who can offer full training and the chance to learn and develop. We are an excellent company to work for, joining an organisation that looks after its staff with an extensive benefit package and salary. Please send your CV for immediate consideration.
Apr 20, 2026
Full time
We are the UK's leading supplier of quality timber doors, a successful family run business looking for an enthusiastic Sales and Customer Support Advisor to provide outstanding service and advice to a range of customers, primarily customer facing. Working from our new store in Farnham which opened in November and as part of our professional and friendly team of 3, we offer a competitive salary, annual discretionary bonus, company pension, 23 days holiday, staff discount, My Staff Shop platform, cycle to work and Electric car schemes, Referral Program, sick pay after qualifying period. You will be serving customers face to face and handling incoming telephone enquiries, and will be expected to professionally and efficiently deal with queries, converting them into orders whilst providing exceptional consumer advice on our products. The role would candidates with previous experience working in the retail sector for companies like Carphone Warehouse, John Lewis, Currys, B&Q or similar. We are looking for candidates with proven sales experience and customer service skills who have the confidence to approach customers. You must have good PC skills and be a fast learner with the ability to retain product information, along with good telephone skills to follow up on orders. Reporting to the Branch Manager, your key duties will be: Sales Duties • Deliver excellent customer service that exceeds all customer's expectations. • Approaching customers and ensuring that they are dealt with efficiently, courteously and as promptly as possible. • Dealing with customers' orders and queries in a confident, efficient and professional manner. • Comprehensive product knowledge (enabling alternatives to be suggested to customers and expert advice given). • Wherever possible, identifying improvements to processes to enhance customer service, reduce costs, improve margin etc. • Matching the needs of the customer to the best product available, remembering upselling and stock levels. • Ensuring all deliveries are checked off accurately, promptly and that relevant paperwork is passed on efficiently and quickly. • Resolving any customer issues/inquiries to a satisfactory conclusion. • Keeping paperwork precise and clear so that tasks may be followed by colleagues (particularly whoever is covering for your day off). • Create effective, up-to-date displays in the showroom, ensuring that all products are clearly coded, priced and kept clean and well presented. • Ensure specific customer requirements (e.g. glass, rebating etc.) are processed efficiently, promptly and to meet delivery promise. • Ensure all promises made to customers are realistic, achievable and are completed. • Be prepared to deputise effectively in the absence of the Branch Manager or Assistant Manager. General Duties • Keep a customer friendly, working environment and follow the clear-desk policy at the end of each day. • Prepare and assist with stocktakes adhering to Company procedure. • Supplied company uniform to be worn at all times and kept neat, clean and presentable, ensuring work wear and appearance standards are adhered to. • Assist with the training and development of all new recruits. • Report any Health and Safety issues to your line manager. • Take on any reasonable ad hoc duties to ensure the smooth running of The Company. To be successful for the Sales and Customer Support Advisor role you will have proven sales experience selling an actual product and the desire to work in the retail sector interacting with customers face to face and by telephone and have a good knowledge of Microsoft and the ability to learn to use inhouse purchasing systems. You should have the ability to show customer service skills and be confident dealing with colleagues and customers. The role would suit candidates seeking to join a large, well established, and secure company who can offer full training and the chance to learn and develop. We are an excellent company to work for, joining an organisation that looks after its staff with an extensive benefit package and salary. Please send your CV for immediate consideration.
Chase and Holland Recruitment Ltd
Application Engineer (Technical Sales Engineer)
Chase and Holland Recruitment Ltd Retford, Nottinghamshire
Application Engineer (Technical Sales Engineer) - Retford - £40,000 - £41,000 Chase & Holland are proud to be working with a specialist manufacturing business, based within the Retford area who have an exciting opening for an Application Engineer/Technical Sales Engineer to join their team. This is an excellent opportunity to work within a successful manufacturing business which provides its services to a variety of industries. Package & Benefits: Early finish on a Friday Pension Free parking 24 days holiday plus bank holidays & birthday off Application Engineer Responsibilities: Supporting Business Development Managers / Sales Managers with technical insights and solution recommendations Serving as the technical liaison between Sales, Design Engineering, Production, Quality, and Supply Chain Providing expert technical guidance to customers and internal teams, interpreting drawings, specifications, and site requirements to recommend suitable solutions Preparing accurate cost estimates and quotations for standard and documented nonstandard configurations Producing essential pre-sales documentation including General Arrangement drawings, functional specifications, datasheets, and other supporting materials Engaging Design Engineers when detailed 2D/3D CAD or product development is required Required Skills & Experience: Required Skills & Experience:egree or diploma in Engineering (Mechanical, Civil, or a related discipline) preferred Previous experience in a technical-commercial role (e.g., Sales Engineer, Application Engineer, or Sales Manager) within an engineering or manufacturing environment Strong engineering knowledge with the ability to demonstrate practical understanding Experience producing quotations, cost estimates, or technical proposals Ability to read and interpret technical drawings; CAD skills are essential for adapting existing product designs (advanced design capability not required) Proven ability to support sales growth by understanding customer requirements and delivering effective technical solutions If you are interested in finding out about this exciting Application Engineer opportunity, please click 'apply now'. Chase & Holland acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. We specialise in finance, supply chain, HR, IT and office support recruitment and comfortably service Yorkshire, Derbyshire, Nottinghamshire, Leicestershire, Staffordshire and Lincolnshire.
Apr 20, 2026
Full time
Application Engineer (Technical Sales Engineer) - Retford - £40,000 - £41,000 Chase & Holland are proud to be working with a specialist manufacturing business, based within the Retford area who have an exciting opening for an Application Engineer/Technical Sales Engineer to join their team. This is an excellent opportunity to work within a successful manufacturing business which provides its services to a variety of industries. Package & Benefits: Early finish on a Friday Pension Free parking 24 days holiday plus bank holidays & birthday off Application Engineer Responsibilities: Supporting Business Development Managers / Sales Managers with technical insights and solution recommendations Serving as the technical liaison between Sales, Design Engineering, Production, Quality, and Supply Chain Providing expert technical guidance to customers and internal teams, interpreting drawings, specifications, and site requirements to recommend suitable solutions Preparing accurate cost estimates and quotations for standard and documented nonstandard configurations Producing essential pre-sales documentation including General Arrangement drawings, functional specifications, datasheets, and other supporting materials Engaging Design Engineers when detailed 2D/3D CAD or product development is required Required Skills & Experience: Required Skills & Experience:egree or diploma in Engineering (Mechanical, Civil, or a related discipline) preferred Previous experience in a technical-commercial role (e.g., Sales Engineer, Application Engineer, or Sales Manager) within an engineering or manufacturing environment Strong engineering knowledge with the ability to demonstrate practical understanding Experience producing quotations, cost estimates, or technical proposals Ability to read and interpret technical drawings; CAD skills are essential for adapting existing product designs (advanced design capability not required) Proven ability to support sales growth by understanding customer requirements and delivering effective technical solutions If you are interested in finding out about this exciting Application Engineer opportunity, please click 'apply now'. Chase & Holland acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. We specialise in finance, supply chain, HR, IT and office support recruitment and comfortably service Yorkshire, Derbyshire, Nottinghamshire, Leicestershire, Staffordshire and Lincolnshire.
Jackson Hogg
Customer Solutions Team Manager
Jackson Hogg Newcastle Upon Tyne, Tyne And Wear
Customer Solutions Team Manager Full-time Permanent Newcastle Upon Tyne Are you a people-focused leader who thrives in a fast-paced, customer-driven environment? We're looking for a Customer Solutions Team Manager to lead a team of Site Solutions Coordinators, driving exceptional service, strong enquiry conversion, and commercial growth across all customer touchpoints. Role Responsibilities Customer Engagement & Transactional Sales Provide expert advice to customers across all enquiry types. Convert hire enquiries into confirmed orders while maintaining pricing discipline. Deliver a consultative sales experience and promote added-value items and sustainable alternatives. Drive a first-class customer experience at every touchpoint. Team Leadership & Development Lead, coach, and develop a high-performing Customer Solutions team. Foster a culture of ownership, responsiveness, and service excellence. Conduct regular 1:1s, coaching, and performance reviews. Ensure the team is knowledgeable and confident across the full product and service suite. Process, Accuracy & Governance Ensure accurate logging and processing of hires, off-hires, amendments, and service issues. Adhere to governance processes around pricing, availability, and service delivery. Maintain up-to-date customer and hire records. Support continuous improvement of processes, tools, and systems. Identify and resolve service challenges to protect margin. Performance & Commercial Accountability Deliver against KPIs including response time, conversion, upselling/cross-selling, CSAT, and accuracy. Monitor team performance using dashboards and service metrics. Analyse enquiry and service trends to inform improvements. Work collaboratively with internal teams to ensure seamless fulfilment and customer care. General & Manager Responsibilities Comply with all company policies, procedures, and SHEQ directives. Uphold company vision and values. Lead, inspire, motivate, train, and develop team members. Manage recruitment, onboarding, probation, absence, capability, and conduct. Ensure adherence to health and safety legislation and company policies Skills Required Proven experience in a fast-paced sales or customer service environment. Product/hire knowledge desirable but not essential. Experience managing teams to deliver commercial and service performance. Commercial awareness including pricing discipline and margin control. Excellent communication, empathy, and customer-handling skills. Strong organisational skills and resilience under pressure.
Apr 20, 2026
Full time
Customer Solutions Team Manager Full-time Permanent Newcastle Upon Tyne Are you a people-focused leader who thrives in a fast-paced, customer-driven environment? We're looking for a Customer Solutions Team Manager to lead a team of Site Solutions Coordinators, driving exceptional service, strong enquiry conversion, and commercial growth across all customer touchpoints. Role Responsibilities Customer Engagement & Transactional Sales Provide expert advice to customers across all enquiry types. Convert hire enquiries into confirmed orders while maintaining pricing discipline. Deliver a consultative sales experience and promote added-value items and sustainable alternatives. Drive a first-class customer experience at every touchpoint. Team Leadership & Development Lead, coach, and develop a high-performing Customer Solutions team. Foster a culture of ownership, responsiveness, and service excellence. Conduct regular 1:1s, coaching, and performance reviews. Ensure the team is knowledgeable and confident across the full product and service suite. Process, Accuracy & Governance Ensure accurate logging and processing of hires, off-hires, amendments, and service issues. Adhere to governance processes around pricing, availability, and service delivery. Maintain up-to-date customer and hire records. Support continuous improvement of processes, tools, and systems. Identify and resolve service challenges to protect margin. Performance & Commercial Accountability Deliver against KPIs including response time, conversion, upselling/cross-selling, CSAT, and accuracy. Monitor team performance using dashboards and service metrics. Analyse enquiry and service trends to inform improvements. Work collaboratively with internal teams to ensure seamless fulfilment and customer care. General & Manager Responsibilities Comply with all company policies, procedures, and SHEQ directives. Uphold company vision and values. Lead, inspire, motivate, train, and develop team members. Manage recruitment, onboarding, probation, absence, capability, and conduct. Ensure adherence to health and safety legislation and company policies Skills Required Proven experience in a fast-paced sales or customer service environment. Product/hire knowledge desirable but not essential. Experience managing teams to deliver commercial and service performance. Commercial awareness including pricing discipline and margin control. Excellent communication, empathy, and customer-handling skills. Strong organisational skills and resilience under pressure.
Total Staff Services
Finance Manager
Total Staff Services Birkenhead, Merseyside
Finance Manager Birkenhead, Wirral 45,000 - 55,000 (DOE) Full-time, Permanent Total Staff Services are recruiting on behalf of a well-established and growing manufacturing business based in Birkenhead. With a turnover exceeding 35m and a strong presence across the food and drink sector, our client is looking to strengthen their finance team with the addition of a hands-on Finance Manager who can support both the financial and operational performance of the business. The Role This is a varied, hands-on position suited to someone who enjoys being close to the detail while also working closely with the wider business. You'll play a key role in maintaining accurate financial reporting, supporting operational decision-making, and ensuring strong financial controls are in place across the business. Responsibilities will include: Ownership of monthly management accounts and year-end processes Maintaining the general ledger and ensuring accurate financial reporting Cash flow management and working capital oversight Monitoring costs, margins, and overall business performance Supporting budgeting and forecasting processes Strengthening internal controls and ensuring audit readiness Working closely with production, sales, and purchasing teams to provide meaningful financial insight Supporting and overseeing management information systems (ERP/MIS) to ensure data accuracy The Person We're looking for someone who is practical, commercially aware, and comfortable operating in a fast-paced manufacturing environment. You'll ideally have: Experience in a Finance Manager or Senior Management Accountant role Background within manufacturing, FMCG, or a production-led environment Strong understanding of cost control, margins, and operational finance Experience managing or supporting a small finance team Confidence working with ERP/MIS systems Excellent communication skills with the ability to work across non-finance teams In terms of qualifications, candidates will typically be: CIMA / ACCA qualified or part-qualified, or Qualified by experience with a strong track record in a similar environment
Apr 20, 2026
Full time
Finance Manager Birkenhead, Wirral 45,000 - 55,000 (DOE) Full-time, Permanent Total Staff Services are recruiting on behalf of a well-established and growing manufacturing business based in Birkenhead. With a turnover exceeding 35m and a strong presence across the food and drink sector, our client is looking to strengthen their finance team with the addition of a hands-on Finance Manager who can support both the financial and operational performance of the business. The Role This is a varied, hands-on position suited to someone who enjoys being close to the detail while also working closely with the wider business. You'll play a key role in maintaining accurate financial reporting, supporting operational decision-making, and ensuring strong financial controls are in place across the business. Responsibilities will include: Ownership of monthly management accounts and year-end processes Maintaining the general ledger and ensuring accurate financial reporting Cash flow management and working capital oversight Monitoring costs, margins, and overall business performance Supporting budgeting and forecasting processes Strengthening internal controls and ensuring audit readiness Working closely with production, sales, and purchasing teams to provide meaningful financial insight Supporting and overseeing management information systems (ERP/MIS) to ensure data accuracy The Person We're looking for someone who is practical, commercially aware, and comfortable operating in a fast-paced manufacturing environment. You'll ideally have: Experience in a Finance Manager or Senior Management Accountant role Background within manufacturing, FMCG, or a production-led environment Strong understanding of cost control, margins, and operational finance Experience managing or supporting a small finance team Confidence working with ERP/MIS systems Excellent communication skills with the ability to work across non-finance teams In terms of qualifications, candidates will typically be: CIMA / ACCA qualified or part-qualified, or Qualified by experience with a strong track record in a similar environment
Workshop Recruitment
Account Manager
Workshop Recruitment
Our client, an independent business, who are very reputable and successful through selling their goods to trade and distribution partners are looking for a candidate who is very comfortable speaking with customers and clients mainly via the phone and email to gain orders and keep in regular contact for future sales Building a good rapport is key! This is not a hard selling sales role with cold calling it s sales through excellent customer service, so someone with the right personality, enthusiasm and drive will fit in well and be successful. Overseeing your own client accounts your duties will include Looking after and maintaining regular contact with a given portfolio of customers Maintain and grow business relationships by understanding regular requirements of the customer and potential upselling opportunities when a need arises. Provide an excellent customer service to all general inbound calls to the department. Processing orders from customers over the phone, by email and online via the company website Developing existing customer relationships and working to sales targets there is no cold calling involved Handling a variety of inquiries relating to deliveries, returns, repairs or customer support Skills, Personality and Experience Required Telephone sales/customer service experience is an advantage but not essential as full training will be given you must be confident picking up the phone! You have a positive attitude and will possess strong skills in administration and in customer communication (phone/email) Excellent time management skills, the ability to multi-task, and be happy to work on your own initiative as well as part of a team. Excellent communication skills and rapport building skills Working hours Monday to Friday - 8.30am to 5pm (30 Mins lunch) Salary & Rewards £26,400 + OTE (£33,000 realistic in first year) Free parking available on site. Weekly training 22 days holiday + bank holidays + birthday off Product discounts Team events and 'away days' Cycle to work scheme
Apr 20, 2026
Full time
Our client, an independent business, who are very reputable and successful through selling their goods to trade and distribution partners are looking for a candidate who is very comfortable speaking with customers and clients mainly via the phone and email to gain orders and keep in regular contact for future sales Building a good rapport is key! This is not a hard selling sales role with cold calling it s sales through excellent customer service, so someone with the right personality, enthusiasm and drive will fit in well and be successful. Overseeing your own client accounts your duties will include Looking after and maintaining regular contact with a given portfolio of customers Maintain and grow business relationships by understanding regular requirements of the customer and potential upselling opportunities when a need arises. Provide an excellent customer service to all general inbound calls to the department. Processing orders from customers over the phone, by email and online via the company website Developing existing customer relationships and working to sales targets there is no cold calling involved Handling a variety of inquiries relating to deliveries, returns, repairs or customer support Skills, Personality and Experience Required Telephone sales/customer service experience is an advantage but not essential as full training will be given you must be confident picking up the phone! You have a positive attitude and will possess strong skills in administration and in customer communication (phone/email) Excellent time management skills, the ability to multi-task, and be happy to work on your own initiative as well as part of a team. Excellent communication skills and rapport building skills Working hours Monday to Friday - 8.30am to 5pm (30 Mins lunch) Salary & Rewards £26,400 + OTE (£33,000 realistic in first year) Free parking available on site. Weekly training 22 days holiday + bank holidays + birthday off Product discounts Team events and 'away days' Cycle to work scheme
Key Leader Cambridge
Lululemon Athletica Cambridge, Cambridgeshire
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people. Job Summary The Key Leader role is an essential part of the store leadership team, impacting salesfloor team members and guest (i.e., customer) experience every day. Key Leaders are responsible for leading by example and providing support to Educators, facilitating an outstanding guest experience in the store, and overseeing all operations of the retail floor. Key Leaders leverage key performance indicators and metrics to prioritize responsibilities while adapting to day-to-day business adjustments and challenges. Key Responsibilities of the Job Leadership and People Management Support ongoing learning and development of team members by providing direct feedback, coaching, mentoring, and career path guidance, and addressing performance concerns. Provide team members recognition, gap assessment, and overall performance documentation to support and reinforce career and personal growth. Develop, maintain, and disseminate product and general company knowledge through appropriate communication channels. Guest (i.e., Customer) Experience Provide salesfloor leadership to team members, including planning salesfloor coverage and making decisions to maintain efficiency and effectiveness of salesfloor operations. Support team members (e.g., leading by example or coaching) with ensuring a great guest experience that values guests' time, including assessing guest needs, providing technical product educations, and supporting in-store transactions and omnichannel programs (e.g., buy online/pickup in store, phone sales, and ship from store options). Interact with and assess guests' unique needs to provide customized, effective purchase and return solutions and support. Provide technical product education by articulating the value and benefit of the product. Resolve guest feedback and address guest concerns or escalations to make it "right" for guests. Move dynamically on the floor to assess and fulfill the needs of the business, team, and guests. Working with Others Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests. Establish supportive and productive relationships with all team members. Collaborate with team members to ensure optimal guest experience and support store operations. Operations Review business data and metrics to evaluate progress toward goals and determine if adjustments are warranted. Open and close the store in accordance with the opening and closing checklists. Manage product presentation tasks (e.g., put items back in place, restock or add depleted items to the floor from inventory, destock or relocate items) according to company standards. Assign Educators cleaning tasks as needed throughout the shift to maintain the luxury environment of the store. Ensure team uses in store technology to support store operations and provide positive guest experiences. Understand and adhere to people safety policies and procedures to maintain a safe work environment. Perform work in accordance with applicable policies, procedures, and laws or regulations. Budget Responsibility Not Applicable People Management Team lead role indirectly responsible for subset of store employees on the floor or as delegated by Store Manager Key Skills & Core Values You Bring Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences Integrity/Honesty: Behaves in an honest, fair, and ethical manner Guest Experience: Enjoys working and connecting with, understanding, and helping guests Collaboration and Teamwork: Works productively with and supports others to achieve goals; seeks partnerships and diverse perspectives Leadership: Is able and desires to lead, influence, and inspire others; motivates, empowers, develops, and directs people as they work Candid Communication: Is willing to openly/constructively share concerns (i.e., straight talk) Decision Making: Uses logic and reasoning to evaluate alternatives and make effective, timely decisions Job Requirements Must be legally authorized to work in the country in which the store is located Must be 18 years of age or older Must have proof of the Right to Work and evidence relating to associated local legislative requirements (EMEA only) Must have the ability to travel to assigned store with own transportation methods Availability Willing to work a flexible schedule including evenings, weekends, and holidays Other Willingness Requirements Willing to work as part of a team and also complete work independently Willing to move through a store for most of a shift to help guests and accomplish work Willing to move boxes weighing up to 30 lbs (13.6 kg) Willing to work in an environment with bright lights and loud music Experience Job Assets (i.e., nice to have; not required) Education: High school diploma, GED, or equivalent Education: Bachelor's degree or equivalent Experience: 1 year of retail/sales leadership experience (supervisor or people management not necessary) In keeping with our mission, please connect with us at if you have questions about how your unique abilities may translate to the requirements for this role, with or without a reasonable accommodation. In your email, please include the position title, the location of the position and the nature of your question or request. Beyond The Paycheck (Benefits & Perks) At lululemon, we care for and invest in the whole person - body, mind, spirit. Our total rewards program is designed to support you in achieving your goals and focus on the things you love. In addition to competitive base pay and a team based bonus program, we also offer extended health plans, paid time off, savings plans, generous employee discounts, fitness/yoga classes, parenthood top up program and personal and professional development programs. Note: availability of these benefits and perks may be subject to your location & employment type and may have certain eligibility requirements. The Company reserves the right to alter these benefits and perks in whole or in part at any time without advance notice. Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. Lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that Lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.
Apr 19, 2026
Full time
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people. Job Summary The Key Leader role is an essential part of the store leadership team, impacting salesfloor team members and guest (i.e., customer) experience every day. Key Leaders are responsible for leading by example and providing support to Educators, facilitating an outstanding guest experience in the store, and overseeing all operations of the retail floor. Key Leaders leverage key performance indicators and metrics to prioritize responsibilities while adapting to day-to-day business adjustments and challenges. Key Responsibilities of the Job Leadership and People Management Support ongoing learning and development of team members by providing direct feedback, coaching, mentoring, and career path guidance, and addressing performance concerns. Provide team members recognition, gap assessment, and overall performance documentation to support and reinforce career and personal growth. Develop, maintain, and disseminate product and general company knowledge through appropriate communication channels. Guest (i.e., Customer) Experience Provide salesfloor leadership to team members, including planning salesfloor coverage and making decisions to maintain efficiency and effectiveness of salesfloor operations. Support team members (e.g., leading by example or coaching) with ensuring a great guest experience that values guests' time, including assessing guest needs, providing technical product educations, and supporting in-store transactions and omnichannel programs (e.g., buy online/pickup in store, phone sales, and ship from store options). Interact with and assess guests' unique needs to provide customized, effective purchase and return solutions and support. Provide technical product education by articulating the value and benefit of the product. Resolve guest feedback and address guest concerns or escalations to make it "right" for guests. Move dynamically on the floor to assess and fulfill the needs of the business, team, and guests. Working with Others Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests. Establish supportive and productive relationships with all team members. Collaborate with team members to ensure optimal guest experience and support store operations. Operations Review business data and metrics to evaluate progress toward goals and determine if adjustments are warranted. Open and close the store in accordance with the opening and closing checklists. Manage product presentation tasks (e.g., put items back in place, restock or add depleted items to the floor from inventory, destock or relocate items) according to company standards. Assign Educators cleaning tasks as needed throughout the shift to maintain the luxury environment of the store. Ensure team uses in store technology to support store operations and provide positive guest experiences. Understand and adhere to people safety policies and procedures to maintain a safe work environment. Perform work in accordance with applicable policies, procedures, and laws or regulations. Budget Responsibility Not Applicable People Management Team lead role indirectly responsible for subset of store employees on the floor or as delegated by Store Manager Key Skills & Core Values You Bring Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences Integrity/Honesty: Behaves in an honest, fair, and ethical manner Guest Experience: Enjoys working and connecting with, understanding, and helping guests Collaboration and Teamwork: Works productively with and supports others to achieve goals; seeks partnerships and diverse perspectives Leadership: Is able and desires to lead, influence, and inspire others; motivates, empowers, develops, and directs people as they work Candid Communication: Is willing to openly/constructively share concerns (i.e., straight talk) Decision Making: Uses logic and reasoning to evaluate alternatives and make effective, timely decisions Job Requirements Must be legally authorized to work in the country in which the store is located Must be 18 years of age or older Must have proof of the Right to Work and evidence relating to associated local legislative requirements (EMEA only) Must have the ability to travel to assigned store with own transportation methods Availability Willing to work a flexible schedule including evenings, weekends, and holidays Other Willingness Requirements Willing to work as part of a team and also complete work independently Willing to move through a store for most of a shift to help guests and accomplish work Willing to move boxes weighing up to 30 lbs (13.6 kg) Willing to work in an environment with bright lights and loud music Experience Job Assets (i.e., nice to have; not required) Education: High school diploma, GED, or equivalent Education: Bachelor's degree or equivalent Experience: 1 year of retail/sales leadership experience (supervisor or people management not necessary) In keeping with our mission, please connect with us at if you have questions about how your unique abilities may translate to the requirements for this role, with or without a reasonable accommodation. In your email, please include the position title, the location of the position and the nature of your question or request. Beyond The Paycheck (Benefits & Perks) At lululemon, we care for and invest in the whole person - body, mind, spirit. Our total rewards program is designed to support you in achieving your goals and focus on the things you love. In addition to competitive base pay and a team based bonus program, we also offer extended health plans, paid time off, savings plans, generous employee discounts, fitness/yoga classes, parenthood top up program and personal and professional development programs. Note: availability of these benefits and perks may be subject to your location & employment type and may have certain eligibility requirements. The Company reserves the right to alter these benefits and perks in whole or in part at any time without advance notice. Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. Lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that Lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.
Senior Implementation Manager London
Asana
We're looking for a detail-oriented, cross functional senior implementation manager who can help Asana lead its largest and most critical deployments of Asana to our enterprise customers. You will be part of our Professional Services team, which is part of the Customer Experience organization. You will be committed to helping customers adopt Asana as both a technology product and a holistic approach to collaboration across their organization. You will be part of a team that strives to help customers across countries, industries, and functions get off on the right foot and continue to get the most value out of the tool over time. You will be a senior implementation manager focused on supporting our rapidly growing enterprise and strategic customer base. You will serve as an empathetic customer advocate, problem solver, partner in change, and product expert, as well as the voice of your customers cross functionally. You will be a valuable liaison to the product team, providing real time customer product feedback and helping to align and connect our product roadmap to our customers' visions and goals. To the broader business team and all of Asana, you will be able to share a unique customer centric perspective and enable the wider customer success organization to apply change management principles to your everyday interactions with customers. This role is based in our Dublin or London office with an office centric hybrid schedule. The standard in office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in office requirements. What you'll achieve: Deeply understand Asana the product as well as each customer's business, including the business issues and problems being resolved by the engagement and Asana, to serve as both a product expert and trusted advisor through the change process Develop a creative, tailored engagement scope for each customer based upon their complex processes, needs, and jointly set goals to ensure a successful change; develop tailored, customized content to accompany engagement, as needed Act as a senior program leader on our most critical and large deployments, coordinating workstreams, and managing dependencies, scope, and risks, as well as coordinating resources to ensure a seamless enterprise grade customer experience Facilitate the change management process and associated engagement activities, such as customer training, executive reviews, and regular progress meetings to ensure engagement success and customer adoption Analyze the strengths and opportunities of our professional services offerings and engagements, both at a customer and broader program level, to drive continuous enhancement of our program and how we serve our amazing customers Partner with internal relationship stakeholders to deliver a cohesive customer experience from pre sales of the engagement all the way through to transition touchpoints and beyond Serve as a valued voice of the customer by proactively uncovering and communicating trends and insights to cross functional Asana stakeholders About you: 5+ years experience in customer facing consulting roles, ideally with experience in customer facing engagements in a consulting firm. Complex project experience. You understand what it takes to help customers be successful at scale, taking into account the complexities of the enterprise. Customer centric. You're genuinely passionate about helping customers see the value of Asana as a solution for their business problems and serving as an advocate for their success by leading impactful, engaging sessions and synthesizing valuable feedback on their behalf back to cross functional teams. You're deeply committed to customer service and satisfaction - this is the skill you have used to build business in the past. Relationship builder. You have a honed ability to build relationships, using both courage and candor in a manner that fosters credibility, trust, and opportunity with clients and colleagues. You understand different stakeholder dynamics and how to optimize for what's best for all involved. Solutions oriented. You have a growth mindset, a high general business acumen for what drives success for our clients as well as how change impacts that success, and an aptitude for taking the initiative and problem solving in the face of ambiguity. Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision making What we'll offer Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit. For this role, the estimated base salary range is between £93,000 - 106,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified. In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role. We strive to provide equitable and competitive benefits packages that support our employees worldwide and include: Mental health, wellness & fitness benefits Career coaching & support Inclusive family building benefits Long term savings or retirement plans In office culinary options to cater to your dietary preferences These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role. About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. Join Asana's Talent Network to stay up to date on job opportunities and life at Asana.
Apr 19, 2026
Full time
We're looking for a detail-oriented, cross functional senior implementation manager who can help Asana lead its largest and most critical deployments of Asana to our enterprise customers. You will be part of our Professional Services team, which is part of the Customer Experience organization. You will be committed to helping customers adopt Asana as both a technology product and a holistic approach to collaboration across their organization. You will be part of a team that strives to help customers across countries, industries, and functions get off on the right foot and continue to get the most value out of the tool over time. You will be a senior implementation manager focused on supporting our rapidly growing enterprise and strategic customer base. You will serve as an empathetic customer advocate, problem solver, partner in change, and product expert, as well as the voice of your customers cross functionally. You will be a valuable liaison to the product team, providing real time customer product feedback and helping to align and connect our product roadmap to our customers' visions and goals. To the broader business team and all of Asana, you will be able to share a unique customer centric perspective and enable the wider customer success organization to apply change management principles to your everyday interactions with customers. This role is based in our Dublin or London office with an office centric hybrid schedule. The standard in office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in office requirements. What you'll achieve: Deeply understand Asana the product as well as each customer's business, including the business issues and problems being resolved by the engagement and Asana, to serve as both a product expert and trusted advisor through the change process Develop a creative, tailored engagement scope for each customer based upon their complex processes, needs, and jointly set goals to ensure a successful change; develop tailored, customized content to accompany engagement, as needed Act as a senior program leader on our most critical and large deployments, coordinating workstreams, and managing dependencies, scope, and risks, as well as coordinating resources to ensure a seamless enterprise grade customer experience Facilitate the change management process and associated engagement activities, such as customer training, executive reviews, and regular progress meetings to ensure engagement success and customer adoption Analyze the strengths and opportunities of our professional services offerings and engagements, both at a customer and broader program level, to drive continuous enhancement of our program and how we serve our amazing customers Partner with internal relationship stakeholders to deliver a cohesive customer experience from pre sales of the engagement all the way through to transition touchpoints and beyond Serve as a valued voice of the customer by proactively uncovering and communicating trends and insights to cross functional Asana stakeholders About you: 5+ years experience in customer facing consulting roles, ideally with experience in customer facing engagements in a consulting firm. Complex project experience. You understand what it takes to help customers be successful at scale, taking into account the complexities of the enterprise. Customer centric. You're genuinely passionate about helping customers see the value of Asana as a solution for their business problems and serving as an advocate for their success by leading impactful, engaging sessions and synthesizing valuable feedback on their behalf back to cross functional teams. You're deeply committed to customer service and satisfaction - this is the skill you have used to build business in the past. Relationship builder. You have a honed ability to build relationships, using both courage and candor in a manner that fosters credibility, trust, and opportunity with clients and colleagues. You understand different stakeholder dynamics and how to optimize for what's best for all involved. Solutions oriented. You have a growth mindset, a high general business acumen for what drives success for our clients as well as how change impacts that success, and an aptitude for taking the initiative and problem solving in the face of ambiguity. Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision making What we'll offer Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit. For this role, the estimated base salary range is between £93,000 - 106,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified. In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role. We strive to provide equitable and competitive benefits packages that support our employees worldwide and include: Mental health, wellness & fitness benefits Career coaching & support Inclusive family building benefits Long term savings or retirement plans In office culinary options to cater to your dietary preferences These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role. About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. Join Asana's Talent Network to stay up to date on job opportunities and life at Asana.
Business Development Manager
Plexus Malaysia Sdn Bhd Livingston, West Lothian
Business Development Manager page is loaded Business Development Managerlocations: Livingston, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R037434 Be You - Our people create our best Plexus. Ingrained in our culture of inclusion is the philosophy that each individual offers diverse perspectives, backgrounds and experiences that create great outcomes when we are united as a team.We embrace the differences of all our colleagues, celebrate diversity and welcome applications from underrepresented groups and candidates, regardless of their background. We are proud to be registered as the Disability Confident committed employer, and we recruit purely on the basis of skills and experience.We help our customers deliver products to the world which have a profound impact on people's lives. From ultrasound units and 3D printing to network security applications and in-flight Wi-Fi, we help create products that build a better world. We're a global team of experts who partner with our customers to bring their products to life through inspired innovation and world-class customer service.Whether you're looking to start, change, or advance your career find your path at Plexus and leave your mark on the world with us. Purpose Statement: Accountable for executing plans which sell solutions to Plexus business development customers. This position will be responsible for meeting business development revenue goals for sector or regional accounts. Gain business by utilizing professional sales techniques. Focus on a base of assigned customer accounts that fit the Plexus customer profile and utilize time management skills to apply effort to the appropriate accounts. Key Job Accountabilities: Grow Plexus' opportunity funnel by identifying and validating profitable business opportunities on Plexus' behalf. Manage priorities to ensure new opportunities receive adequate attention. Coach, Influence, and Advise Plexus cross-functional teams to increase ability to win business. Advocate for capability requirements necessary to meet the evolving needs of customers Find customers by identifying and validating profitable business opportunities that fit the Plexus strategy and "Customer of Choice" criteria. Develop, maintain and manage a customer target list of qualified new business opportunities. Maintain a working knowledge of current and potential customers in the assigned sector, including products, markets, key people, funding, revenue, competition, and future manufacturing strategy. Work with the market sector team to identify risks and opportunities for Plexus in order to prioritize and inform market development efforts. Leverage Plexus strategic selling methodology to create internal cross functional alignment and ensure appropriate stakeholders are involved in creating the solution Develop market sector expertise to inform Plexus business development efforts and establish credibility with target-customers. Stay current with market sector trends, industry, and environment. Be fully conversant in business models, trends, competition, markets and needs. Leverage market sector knowledge and research to work with key Plexus leaders, including the Senior Director for Business Development and the Market Sector Vice President, to create and sustain an overall sector marketing strategy. Utilize active listening skills to determine customer's real needs, wants and likes, then develop and present a Plexus solution that results in new or increased revenue. Education/Experience Qualifications: Bachelor's Degree with 6 or more years of related experience is preferred. An equivalent combination of education and/or experience will be considered. Other Qualifications: The individual must maintain objectivity and possess proactive problem solving skills, along with the ability to make timely and effective recommendations to resolve problems as they arise. Requires proven ability to influence others, possess conflict resolution and negotiation skills and other Leadership Competencies as defined by the company. The employee must be self-motivated with the ability to follow through on assignments with little to no supervision. General office equipment and materials.At Plexus, we're at our best when opportunities are met with passion, open communication, and teamwork. Our employees work alongside a global team of experts who engage in projects that span a variety of industries - helping our customers in creating the products that build a better world.At Plexus, you will find: A workplace centered on collaboration and integrity Supportive leadership teams that value work-life balance through a flexible work environment An inclusive environment that values diverse backgrounds, experiences, and expertise Flexible career paths across a variety of disciplines Innovative design solutions and state-of-the-art technology that improves lives Through our commitment to local community involvement we encourage our employees to participate in outreach activities with charities, local Schools, Universities, and Colleges and to promote careers in the STEM fieldsAdditionally, when you join, we want you to enjoy what you do and be rewarded for your contribution, so we have a range of attractive benefits on offer: Bespoke development plan Online learning and formal development programs Full-time, permanent employment contract Enhanced pension contributions 33 days of annual leave (inclusive of public holidays) Paid family leave Private medical insurance Group income protection insurance Employee Assistance Program (EAP) Electric Vehicle Salary Sacrifice Scheme Cycle to work scheme Volunteer time off Flexible Hybrid Working Available (role dependent) Life assurance Occupational health Vision care discounts Discount schemes Company sick pay scheme Onsite gym/ discounted gym Application Process We don't look for culture fit, but culture add. We value all the perspectives our team brings to the table, and we want to hear from YOU. We encourage people from all backgrounds to apply to our positions, and will look at candidates holistically, balancing work, education and additional experiences.
Apr 19, 2026
Full time
Business Development Manager page is loaded Business Development Managerlocations: Livingston, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R037434 Be You - Our people create our best Plexus. Ingrained in our culture of inclusion is the philosophy that each individual offers diverse perspectives, backgrounds and experiences that create great outcomes when we are united as a team.We embrace the differences of all our colleagues, celebrate diversity and welcome applications from underrepresented groups and candidates, regardless of their background. We are proud to be registered as the Disability Confident committed employer, and we recruit purely on the basis of skills and experience.We help our customers deliver products to the world which have a profound impact on people's lives. From ultrasound units and 3D printing to network security applications and in-flight Wi-Fi, we help create products that build a better world. We're a global team of experts who partner with our customers to bring their products to life through inspired innovation and world-class customer service.Whether you're looking to start, change, or advance your career find your path at Plexus and leave your mark on the world with us. Purpose Statement: Accountable for executing plans which sell solutions to Plexus business development customers. This position will be responsible for meeting business development revenue goals for sector or regional accounts. Gain business by utilizing professional sales techniques. Focus on a base of assigned customer accounts that fit the Plexus customer profile and utilize time management skills to apply effort to the appropriate accounts. Key Job Accountabilities: Grow Plexus' opportunity funnel by identifying and validating profitable business opportunities on Plexus' behalf. Manage priorities to ensure new opportunities receive adequate attention. Coach, Influence, and Advise Plexus cross-functional teams to increase ability to win business. Advocate for capability requirements necessary to meet the evolving needs of customers Find customers by identifying and validating profitable business opportunities that fit the Plexus strategy and "Customer of Choice" criteria. Develop, maintain and manage a customer target list of qualified new business opportunities. Maintain a working knowledge of current and potential customers in the assigned sector, including products, markets, key people, funding, revenue, competition, and future manufacturing strategy. Work with the market sector team to identify risks and opportunities for Plexus in order to prioritize and inform market development efforts. Leverage Plexus strategic selling methodology to create internal cross functional alignment and ensure appropriate stakeholders are involved in creating the solution Develop market sector expertise to inform Plexus business development efforts and establish credibility with target-customers. Stay current with market sector trends, industry, and environment. Be fully conversant in business models, trends, competition, markets and needs. Leverage market sector knowledge and research to work with key Plexus leaders, including the Senior Director for Business Development and the Market Sector Vice President, to create and sustain an overall sector marketing strategy. Utilize active listening skills to determine customer's real needs, wants and likes, then develop and present a Plexus solution that results in new or increased revenue. Education/Experience Qualifications: Bachelor's Degree with 6 or more years of related experience is preferred. An equivalent combination of education and/or experience will be considered. Other Qualifications: The individual must maintain objectivity and possess proactive problem solving skills, along with the ability to make timely and effective recommendations to resolve problems as they arise. Requires proven ability to influence others, possess conflict resolution and negotiation skills and other Leadership Competencies as defined by the company. The employee must be self-motivated with the ability to follow through on assignments with little to no supervision. General office equipment and materials.At Plexus, we're at our best when opportunities are met with passion, open communication, and teamwork. Our employees work alongside a global team of experts who engage in projects that span a variety of industries - helping our customers in creating the products that build a better world.At Plexus, you will find: A workplace centered on collaboration and integrity Supportive leadership teams that value work-life balance through a flexible work environment An inclusive environment that values diverse backgrounds, experiences, and expertise Flexible career paths across a variety of disciplines Innovative design solutions and state-of-the-art technology that improves lives Through our commitment to local community involvement we encourage our employees to participate in outreach activities with charities, local Schools, Universities, and Colleges and to promote careers in the STEM fieldsAdditionally, when you join, we want you to enjoy what you do and be rewarded for your contribution, so we have a range of attractive benefits on offer: Bespoke development plan Online learning and formal development programs Full-time, permanent employment contract Enhanced pension contributions 33 days of annual leave (inclusive of public holidays) Paid family leave Private medical insurance Group income protection insurance Employee Assistance Program (EAP) Electric Vehicle Salary Sacrifice Scheme Cycle to work scheme Volunteer time off Flexible Hybrid Working Available (role dependent) Life assurance Occupational health Vision care discounts Discount schemes Company sick pay scheme Onsite gym/ discounted gym Application Process We don't look for culture fit, but culture add. We value all the perspectives our team brings to the table, and we want to hear from YOU. We encourage people from all backgrounds to apply to our positions, and will look at candidates holistically, balancing work, education and additional experiences.

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