Deputy Manager Stunning Showroom 35k Base Earnings 45k+ OTE We are currently recruiting for a Deputy Manager for a retailer renowned for exceptional products and a wide range of products to sell! We are looking for a Deputy Manager to drive sales performance and deliver outstanding customer service standards within assisted sales and big-ticket retail. With a competitive basic salary of circa 35k and realistic earning potential of 45k+ OTE, this is an outstanding opportunity to join a retailer where you hard work is rewarded. With a strong background in an assisted sales environment, we are seeking a proven retail leader who can thrive in a highly competitive, premium market. We are keen to speak with experienced Deputy Managers, Assistant Managers, or General Managers from sectors such as Furniture, Kitchens, Bedrooms, Bathrooms, Flooring, or Telecoms. As Deputy Manager, you will play a pivotal role in the day-to-day leadership of the showroom. You will work closely with the Store Manager to drive sales, lead from the front, and ensure exceptional customer experiences at every touchpoint. This is a highly autonomous role, ideal for someone who enjoys coaching teams, influencing performance, and taking real ownership of commercial results. Zachary Daniels is delighted to be partnering with this superb retailer to recruit a Deputy Manager who is passionate about people, service, and sales growth. Key Responsibilities as the Deputy Manager: Coach, develop, and motivate the team to achieve and exceed targets Maintain strong commercial awareness, analysing performance and addressing underperformance Act as the senior leader in the Store Manager's absence Lead a customer-centric culture, ensuring exceptional engagement at all times Deliver a personalised, consultative service to high-value customers Support the Store Manager in all aspects of commercial and people leadership Take ownership of sales performance, conversion, and average transaction value Drive team incentives, KPIs, and individual performance standards The successful Deputy Manager will be working in a high-service, assisted sales environment, where relationship building and premium customer experiences are key to success. You will be instrumental in developing the brand, inspiring your team, and delivering consistent commercial growth. Package: This role offers a competitive base salary of 32-35k, alongside a highly attractive and re-designed bonus structure, with realistic earnings of 45-50k+ OTE, rewarding both individual and business performance. Apply now for an immediate interview! BH35324
Mar 05, 2026
Full time
Deputy Manager Stunning Showroom 35k Base Earnings 45k+ OTE We are currently recruiting for a Deputy Manager for a retailer renowned for exceptional products and a wide range of products to sell! We are looking for a Deputy Manager to drive sales performance and deliver outstanding customer service standards within assisted sales and big-ticket retail. With a competitive basic salary of circa 35k and realistic earning potential of 45k+ OTE, this is an outstanding opportunity to join a retailer where you hard work is rewarded. With a strong background in an assisted sales environment, we are seeking a proven retail leader who can thrive in a highly competitive, premium market. We are keen to speak with experienced Deputy Managers, Assistant Managers, or General Managers from sectors such as Furniture, Kitchens, Bedrooms, Bathrooms, Flooring, or Telecoms. As Deputy Manager, you will play a pivotal role in the day-to-day leadership of the showroom. You will work closely with the Store Manager to drive sales, lead from the front, and ensure exceptional customer experiences at every touchpoint. This is a highly autonomous role, ideal for someone who enjoys coaching teams, influencing performance, and taking real ownership of commercial results. Zachary Daniels is delighted to be partnering with this superb retailer to recruit a Deputy Manager who is passionate about people, service, and sales growth. Key Responsibilities as the Deputy Manager: Coach, develop, and motivate the team to achieve and exceed targets Maintain strong commercial awareness, analysing performance and addressing underperformance Act as the senior leader in the Store Manager's absence Lead a customer-centric culture, ensuring exceptional engagement at all times Deliver a personalised, consultative service to high-value customers Support the Store Manager in all aspects of commercial and people leadership Take ownership of sales performance, conversion, and average transaction value Drive team incentives, KPIs, and individual performance standards The successful Deputy Manager will be working in a high-service, assisted sales environment, where relationship building and premium customer experiences are key to success. You will be instrumental in developing the brand, inspiring your team, and delivering consistent commercial growth. Package: This role offers a competitive base salary of 32-35k, alongside a highly attractive and re-designed bonus structure, with realistic earnings of 45-50k+ OTE, rewarding both individual and business performance. Apply now for an immediate interview! BH35324
Managing Director Designate Central England (Coventry, Leicester, Birmingham, Northampton & surrounding areas) We are seeking a strategically minded, degree-educated senior commercial leader to join a high-performing UK technology engineering manufacturer at a pivotal stage of its growth journey. This is a rare Managing Director Designate opportunity, designed as a structured and mentored pathway to full MD responsibility. You will work directly alongside the incumbent Managing Director in a planned succession process, gaining comprehensive exposure to the organisation's strategy, operations, financial performance, people, and market positioning - before assuming full executive leadership. This role will appeal to an intellectually strong, commercially astute leader ready to transition from Senior Sales Director, Commercial Director, General Manager or Business Unit Director into full P&L ownership and enterprise leadership. Market & Strategic Scope The business operates across multiple technical and industrial sectors including: Automotive Aftermarket MRO & Industrial Spares Industrial Distribution & Technical Supplies Agricultural Aftermarket Key responsibilities will include: Leading UK headquarters operations and expanding into new channels and markets Defining and executing sales, marketing and commercial strategy Driving profitable revenue growth and scalable performance Owning full operational and financial accountability Developing organisational capability, leadership bench strength and culture Representing the company at Board and shareholder level Candidate Profile We are seeking a high-calibre, analytically strong and strategically capable leader with clear ambition to operate at Managing Director level and beyond. Essential Attributes Degree educated (MBA or postgraduate qualification advantageous) Demonstrable senior leadership experience with P&L accountability Proven track record in scaling revenue and entering new routes to market Strong understanding of complex distribution models and fragmented supply chains Data-driven decision maker with strong financial and IT literacy Experience within technical, engineering, industrial or automotive-related sectors Gravitas and credibility to influence Board-level stakeholders Ability to translate vision into structured execution Desirable Exposure to international trading environments Experience in growth, transformation, or scale-up environments You will combine intellectual rigour with commercial instinct, resilience with emotional intelligence, and ambition with a collaborative, people-first leadership style. Package Competitive base salary circa 100,000+ (negotiable based on experience) Structured progression to full Managing Director appointment Rising remuneration trajectory toward 150,000+ Performance-related bonus Company car Pension and executive benefits Formal mentoring and succession plan with incumbent MD This is a succession-led, career-defining opportunity for a high-potential commercial leader seeking full enterprise leadership within a technically sophisticated, growth-oriented business. Meet the Employer: Initial online "Meet the Employer" sessions will be conducted by our exclusive recruitment partner Glen Shepherd . Call Glen for a confidential conversation: (phone number removed) Or email your CV: We are hiring now - if you're ready to take the final step into a Managing Director role within a high-growth, privately owned, international tech manufacturer, this is your moment. JOB REF: 4318GSB Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know - we're here to support you.
Mar 05, 2026
Full time
Managing Director Designate Central England (Coventry, Leicester, Birmingham, Northampton & surrounding areas) We are seeking a strategically minded, degree-educated senior commercial leader to join a high-performing UK technology engineering manufacturer at a pivotal stage of its growth journey. This is a rare Managing Director Designate opportunity, designed as a structured and mentored pathway to full MD responsibility. You will work directly alongside the incumbent Managing Director in a planned succession process, gaining comprehensive exposure to the organisation's strategy, operations, financial performance, people, and market positioning - before assuming full executive leadership. This role will appeal to an intellectually strong, commercially astute leader ready to transition from Senior Sales Director, Commercial Director, General Manager or Business Unit Director into full P&L ownership and enterprise leadership. Market & Strategic Scope The business operates across multiple technical and industrial sectors including: Automotive Aftermarket MRO & Industrial Spares Industrial Distribution & Technical Supplies Agricultural Aftermarket Key responsibilities will include: Leading UK headquarters operations and expanding into new channels and markets Defining and executing sales, marketing and commercial strategy Driving profitable revenue growth and scalable performance Owning full operational and financial accountability Developing organisational capability, leadership bench strength and culture Representing the company at Board and shareholder level Candidate Profile We are seeking a high-calibre, analytically strong and strategically capable leader with clear ambition to operate at Managing Director level and beyond. Essential Attributes Degree educated (MBA or postgraduate qualification advantageous) Demonstrable senior leadership experience with P&L accountability Proven track record in scaling revenue and entering new routes to market Strong understanding of complex distribution models and fragmented supply chains Data-driven decision maker with strong financial and IT literacy Experience within technical, engineering, industrial or automotive-related sectors Gravitas and credibility to influence Board-level stakeholders Ability to translate vision into structured execution Desirable Exposure to international trading environments Experience in growth, transformation, or scale-up environments You will combine intellectual rigour with commercial instinct, resilience with emotional intelligence, and ambition with a collaborative, people-first leadership style. Package Competitive base salary circa 100,000+ (negotiable based on experience) Structured progression to full Managing Director appointment Rising remuneration trajectory toward 150,000+ Performance-related bonus Company car Pension and executive benefits Formal mentoring and succession plan with incumbent MD This is a succession-led, career-defining opportunity for a high-potential commercial leader seeking full enterprise leadership within a technically sophisticated, growth-oriented business. Meet the Employer: Initial online "Meet the Employer" sessions will be conducted by our exclusive recruitment partner Glen Shepherd . Call Glen for a confidential conversation: (phone number removed) Or email your CV: We are hiring now - if you're ready to take the final step into a Managing Director role within a high-growth, privately owned, international tech manufacturer, this is your moment. JOB REF: 4318GSB Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know - we're here to support you.
Job Role Dealership Management Dealership Land Rover Hereford Employment type Full-time Ref 32743 Salary Excellent basic salary & bonus plus benefits, including a company car OTE £135,000 Contract type Permanent Workplace type On-site Brand Find out more about Listers Land Rover We are seeking a high-calibre and sophisticated General Manager to lead our Hereford Land Rover dealership. This is a pivotal moment to join Land Rover as we navigate an era of rapid transformation; 2026 marks a milestone year for our electrified line-up and the evolution of our "House of Brands" strategy. This isn't just motor retail; it's about curating a world-class modern luxury environment Reporting to the Head of Brand, you will hold total stewardship over the Hereford site's performance. You take responsibility for delivering an atmosphere where modern luxury is felt in every interaction. While your background likely includes senior automotive management, your mindset should be rooted in delivering industry-leading excellence. You understand that Land Rover clients don't just expect a vehicle; they expect a frictionless, emotionally resonant experience. You lead from the front, creating a culture of high performance and mentoring a team to exceed the expectations of our discerning clients. There is a highly competitive package that reflects the importance of this role - £135,000 OTE, plus benefits including a Land Rover of your choice. Role and Responsibilities Working closely with the management team the General Manager is responsible for the continued growth of the business. You will drive a leading customer satisfaction programme that takes your dealership into a different league to your competitors. You will receive a robust support network from our Head Office team including our I.T, Finance, Accounts, Marketing, Recruitment and Training departments. We truly are an electrifying and results driven company and everything we do is geared towards our enthusiasm for creating enduring bonds with both the franchises we represent and the customers we serve. About you The successful candidate will preferably have extensive experience of overseeing the Retail and Aftersales departments within a franchised dealership. You must be able demonstrate a profitable and successful track record of delivering outstanding results as well as delivering exceptional customer satisfaction. In addition, you need to have strong management and leadership skills, winning mentality and a real passion for the brand. Currently be a General Manager / Head of Business or in a senior line management role within a franchised dealership. What we offer 33 days holiday including bank holidays Company Pension Wellness Programme Sick Pay Group life insurance Staff discount on car servicing Listers Benefits - discounts on retailers, restaurants, cinemas & holidays Long service and loyalty incentives Company Events Why Listers? Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There's a reason why this is the case, actually there's over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world's most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be Listers has a career for you.
Mar 05, 2026
Full time
Job Role Dealership Management Dealership Land Rover Hereford Employment type Full-time Ref 32743 Salary Excellent basic salary & bonus plus benefits, including a company car OTE £135,000 Contract type Permanent Workplace type On-site Brand Find out more about Listers Land Rover We are seeking a high-calibre and sophisticated General Manager to lead our Hereford Land Rover dealership. This is a pivotal moment to join Land Rover as we navigate an era of rapid transformation; 2026 marks a milestone year for our electrified line-up and the evolution of our "House of Brands" strategy. This isn't just motor retail; it's about curating a world-class modern luxury environment Reporting to the Head of Brand, you will hold total stewardship over the Hereford site's performance. You take responsibility for delivering an atmosphere where modern luxury is felt in every interaction. While your background likely includes senior automotive management, your mindset should be rooted in delivering industry-leading excellence. You understand that Land Rover clients don't just expect a vehicle; they expect a frictionless, emotionally resonant experience. You lead from the front, creating a culture of high performance and mentoring a team to exceed the expectations of our discerning clients. There is a highly competitive package that reflects the importance of this role - £135,000 OTE, plus benefits including a Land Rover of your choice. Role and Responsibilities Working closely with the management team the General Manager is responsible for the continued growth of the business. You will drive a leading customer satisfaction programme that takes your dealership into a different league to your competitors. You will receive a robust support network from our Head Office team including our I.T, Finance, Accounts, Marketing, Recruitment and Training departments. We truly are an electrifying and results driven company and everything we do is geared towards our enthusiasm for creating enduring bonds with both the franchises we represent and the customers we serve. About you The successful candidate will preferably have extensive experience of overseeing the Retail and Aftersales departments within a franchised dealership. You must be able demonstrate a profitable and successful track record of delivering outstanding results as well as delivering exceptional customer satisfaction. In addition, you need to have strong management and leadership skills, winning mentality and a real passion for the brand. Currently be a General Manager / Head of Business or in a senior line management role within a franchised dealership. What we offer 33 days holiday including bank holidays Company Pension Wellness Programme Sick Pay Group life insurance Staff discount on car servicing Listers Benefits - discounts on retailers, restaurants, cinemas & holidays Long service and loyalty incentives Company Events Why Listers? Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There's a reason why this is the case, actually there's over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world's most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be Listers has a career for you.
Job Title: BTL Support Analyst Location: West London Salary: £27,500 per annum Employment Type: Permanent Sector: International Banking About the Role An international bank based in West London is seeking a BTL Support Analyst to join its Intermediary Services team. This permanent role offers an excellent opportunity to support the growth of the Bank's Buy-to-Let (BTL) mortgage business by working closely with brokers, internal sales teams, and key stakeholders to deliver a seamless end-to-end customer journey. Reporting to the Head of Intermediary Services, you will play a vital role in managing the BTL pipeline, supporting case origination, and ensuring efficient progression from packaging through to completion. Key Responsibilities Support Buy-to-Let sales activity by providing excellent service to brokers and customers, while managing the internal execution process Act as the key liaison point for intermediaries, ensuring smooth progression of cases through packaging, review, valuation, and completion stages Build and maintain strong relationships with brokers, keeping them informed of products, lending criteria, and packaging requirements Provide regular updates to Business Development Managers (BDMs) and brokers on case progress, outstanding actions, and escalations Maintain key management information (MI) to track and demonstrate progress across the sales pipeline Efficiently manage the business pipeline by diarising, monitoring milestones, and following up on leads Support brokers with case submissions, ensuring quality and accuracy of applications Liaise closely with internal stakeholders including Sales, Products, Underwriting, Credit Administration, and Intermediary Business Delivery Ensure full compliance with bank policies, procedures, and relevant regulatory requirements Undertake general administration, reporting, and communication duties Occasionally attend business meetings, networking events, or industry functions to promote brand awareness and identify new opportunities Carry out any additional responsibilities as delegated by line management Skills & Experience Required Proven experience in Buy-to-Let mortgages and intermediary-based lending Strong relationship management and business execution capability Good understanding of the mortgage marketplace and broker environment Experience liaising with multiple internal and external stakeholders Sound understanding of the regulatory environment and its impact on mortgage business Ability to manage multiple cases simultaneously and work under pressure Strong organisational, communication, and interpersonal skills Self-motivated, able to work on own initiative, and adaptable to change Methodical, tactical, and commercially aware approach with a collaborative mindset Why Apply? This is an excellent opportunity to join a well-established international bank, offering stability, exposure to the Buy-to-Let mortgage market, and the chance to build strong industry relationships within a supportive team environment. If you'd like, I can:
Mar 05, 2026
Full time
Job Title: BTL Support Analyst Location: West London Salary: £27,500 per annum Employment Type: Permanent Sector: International Banking About the Role An international bank based in West London is seeking a BTL Support Analyst to join its Intermediary Services team. This permanent role offers an excellent opportunity to support the growth of the Bank's Buy-to-Let (BTL) mortgage business by working closely with brokers, internal sales teams, and key stakeholders to deliver a seamless end-to-end customer journey. Reporting to the Head of Intermediary Services, you will play a vital role in managing the BTL pipeline, supporting case origination, and ensuring efficient progression from packaging through to completion. Key Responsibilities Support Buy-to-Let sales activity by providing excellent service to brokers and customers, while managing the internal execution process Act as the key liaison point for intermediaries, ensuring smooth progression of cases through packaging, review, valuation, and completion stages Build and maintain strong relationships with brokers, keeping them informed of products, lending criteria, and packaging requirements Provide regular updates to Business Development Managers (BDMs) and brokers on case progress, outstanding actions, and escalations Maintain key management information (MI) to track and demonstrate progress across the sales pipeline Efficiently manage the business pipeline by diarising, monitoring milestones, and following up on leads Support brokers with case submissions, ensuring quality and accuracy of applications Liaise closely with internal stakeholders including Sales, Products, Underwriting, Credit Administration, and Intermediary Business Delivery Ensure full compliance with bank policies, procedures, and relevant regulatory requirements Undertake general administration, reporting, and communication duties Occasionally attend business meetings, networking events, or industry functions to promote brand awareness and identify new opportunities Carry out any additional responsibilities as delegated by line management Skills & Experience Required Proven experience in Buy-to-Let mortgages and intermediary-based lending Strong relationship management and business execution capability Good understanding of the mortgage marketplace and broker environment Experience liaising with multiple internal and external stakeholders Sound understanding of the regulatory environment and its impact on mortgage business Ability to manage multiple cases simultaneously and work under pressure Strong organisational, communication, and interpersonal skills Self-motivated, able to work on own initiative, and adaptable to change Methodical, tactical, and commercially aware approach with a collaborative mindset Why Apply? This is an excellent opportunity to join a well-established international bank, offering stability, exposure to the Buy-to-Let mortgage market, and the chance to build strong industry relationships within a supportive team environment. If you'd like, I can:
Role - Sales Manager Location - West Yorkshire, office based Salary - Up to 55k DEO This is a rare opportunity for an experienced freight professional who is ready to step into a senior leadership role with genuine progression . The position would suit an Operations Manager, Sales Manager, Business Development Manager, or General Manager looking to take the next step and, subject to performance, assu click apply for full job details
Mar 05, 2026
Full time
Role - Sales Manager Location - West Yorkshire, office based Salary - Up to 55k DEO This is a rare opportunity for an experienced freight professional who is ready to step into a senior leadership role with genuine progression . The position would suit an Operations Manager, Sales Manager, Business Development Manager, or General Manager looking to take the next step and, subject to performance, assu click apply for full job details
Practice Support Administrator Blackwood or Cardiff(Hybrid) Salary up to 30,000 Yolk Recruitment are working with a well-established and growing boutique wealth management practice to recruit a Practice Support Administrator . This is a busy and varied role supporting a Financial Adviser, within a successful and expanding business. This is an excellent opportunity for someone who enjoys a busy environment and takes pride in keeping things organised and running smoothly. The role would suit someone with a financial services administration background, though experienced administrators from other sectors who are keen to move into wealth management will also be considered. What you'll be doing Responsibilities will include: Managing and coordinating client meetings for both new and existing clients Sending out relevant documentation and paperwork ahead of appointments Requesting information from external providers Uploading meeting notes and maintaining accurate client records Updating Salesforce and internal systems Passing actions and follow-ups to the paraplanner Speaking with clients by telephone and email when required Managing new client enquiries and sending financial questionnaires Supporting with the organisation of client hospitality events General administrative support to ensure the practice runs smoothly What we're looking for The firm is keen to meet people who are organised, proactive and comfortable managing their own workload. You might currently be: A financial services administrator looking for your next step An experienced administrator wanting to move into wealth management A paraplanner looking for a slightly different role within a growing firm Key qualities include: Strong organisational skills and attention to detail Ability to work independently and take initiative Professional and approachable manner when dealing with clients Good telephone and email communication skills A willingness to learn and develop within financial services You'll have support from the Office Manager and wider team, but you'll also be trusted to manage your own responsibilities. Career development The business is very open to discussing long-term career plans. Whether you want to deepen your experience in administration or progress within financial services, support will be available. The firm is happy to help with relevant industry qualifications and provide a clear pathway for development. What's on offer Salary up to 30,000 Monday-Friday 8.30-4.30 (can be flexible on hours) 25 days annual leave + bank holidays ( Office closed over the Christmas period) Hybrid working arrangement Private Medical Insurance Flexible office location (Cardiff or Blackwood- would need to be travel to Blackwood for induction) Personalised financial advice If you'd like to explore whether this role could be the right step for you, get in touch for a confidential chat.
Mar 05, 2026
Full time
Practice Support Administrator Blackwood or Cardiff(Hybrid) Salary up to 30,000 Yolk Recruitment are working with a well-established and growing boutique wealth management practice to recruit a Practice Support Administrator . This is a busy and varied role supporting a Financial Adviser, within a successful and expanding business. This is an excellent opportunity for someone who enjoys a busy environment and takes pride in keeping things organised and running smoothly. The role would suit someone with a financial services administration background, though experienced administrators from other sectors who are keen to move into wealth management will also be considered. What you'll be doing Responsibilities will include: Managing and coordinating client meetings for both new and existing clients Sending out relevant documentation and paperwork ahead of appointments Requesting information from external providers Uploading meeting notes and maintaining accurate client records Updating Salesforce and internal systems Passing actions and follow-ups to the paraplanner Speaking with clients by telephone and email when required Managing new client enquiries and sending financial questionnaires Supporting with the organisation of client hospitality events General administrative support to ensure the practice runs smoothly What we're looking for The firm is keen to meet people who are organised, proactive and comfortable managing their own workload. You might currently be: A financial services administrator looking for your next step An experienced administrator wanting to move into wealth management A paraplanner looking for a slightly different role within a growing firm Key qualities include: Strong organisational skills and attention to detail Ability to work independently and take initiative Professional and approachable manner when dealing with clients Good telephone and email communication skills A willingness to learn and develop within financial services You'll have support from the Office Manager and wider team, but you'll also be trusted to manage your own responsibilities. Career development The business is very open to discussing long-term career plans. Whether you want to deepen your experience in administration or progress within financial services, support will be available. The firm is happy to help with relevant industry qualifications and provide a clear pathway for development. What's on offer Salary up to 30,000 Monday-Friday 8.30-4.30 (can be flexible on hours) 25 days annual leave + bank holidays ( Office closed over the Christmas period) Hybrid working arrangement Private Medical Insurance Flexible office location (Cardiff or Blackwood- would need to be travel to Blackwood for induction) Personalised financial advice If you'd like to explore whether this role could be the right step for you, get in touch for a confidential chat.
Focus Search and Selection
Hereford, Herefordshire
Technical Account Manager Tamworth (Office-Based with UK Travel) An exciting opportunity has arisen for a Technical Account Manager to join a well-established and highly respected specialist business within the wood renovation and repair sector. This is a commercially focused, hands-on role combining technical expertise, contractor engagement, and business development. You will play a key role in growing market share, developing partnerships, and delivering high-level technical support and training across the UK. The Role Reporting to the UK General Manager, you will: Deliver training to contractors and specifiers Conduct site inspections, surveys, and produce detailed reports Manage technical complaints and quality control Develop new contractor users and support distributor partners Monitor projects with clients and contractors Maintain CRM systems and contribute to case studies and social media Support onboarding and training of new employees You'll have autonomy to create and deliver your own annual plan aligned to UK growth objectives. About You Confident, tenacious and comfortable approaching new prospects Strong relationship-builder at all levels Highly organised and able to work to deadlines Team player with the ability to work independently Experience Required: Specialist knowledge in timber repair / rot repair / joinery restoration Understanding of paint systems Knowledge of the UK application sector Strong training and presentation skills CRM experience essential MS Office proficiency (CAD desirable) Minimum 3 years' relevant experience GCSE (or equivalent) English and Maths
Mar 05, 2026
Full time
Technical Account Manager Tamworth (Office-Based with UK Travel) An exciting opportunity has arisen for a Technical Account Manager to join a well-established and highly respected specialist business within the wood renovation and repair sector. This is a commercially focused, hands-on role combining technical expertise, contractor engagement, and business development. You will play a key role in growing market share, developing partnerships, and delivering high-level technical support and training across the UK. The Role Reporting to the UK General Manager, you will: Deliver training to contractors and specifiers Conduct site inspections, surveys, and produce detailed reports Manage technical complaints and quality control Develop new contractor users and support distributor partners Monitor projects with clients and contractors Maintain CRM systems and contribute to case studies and social media Support onboarding and training of new employees You'll have autonomy to create and deliver your own annual plan aligned to UK growth objectives. About You Confident, tenacious and comfortable approaching new prospects Strong relationship-builder at all levels Highly organised and able to work to deadlines Team player with the ability to work independently Experience Required: Specialist knowledge in timber repair / rot repair / joinery restoration Understanding of paint systems Knowledge of the UK application sector Strong training and presentation skills CRM experience essential MS Office proficiency (CAD desirable) Minimum 3 years' relevant experience GCSE (or equivalent) English and Maths
General Manager Dalston, East London 40,000 - 42,000 plus bonus An exciting opportunity has arisen for an experienced and commercially minded General Manager to lead a well-established independent bar in the heart of Dalston. This is a venue with a relaxed, easy-going atmosphere and a loyal local following. The owners are passionate about creating a welcoming environment where great service, quality drinks and a strong team culture sit at the centre of the business. The successful candidate will take full ownership of the day-to-day operation, leading the team, maintaining high service standards and ensuring the venue continues to grow its reputation within the local community. Key Responsibilities Oversee the full day-to-day running of the venue Lead, motivate and develop the bar and floor team Deliver excellent customer service and maintain a welcoming atmosphere Manage stock, ordering and supplier relationships Monitor sales, margins and labour costs to drive profitability Ensure compliance with licensing, health and safety and operational standards Plan and support events, promotions and busy trading periods Maintain strong relationships with regular customers and the local community About You Previous experience as a General Manager or senior bar manager within a busy bar or hospitality venue Strong leadership skills with the ability to build and motivate a positive team culture Commercial awareness and experience managing P&L performance A hands-on and visible management style Passion for hospitality and creating great customer experiences Well organised with the ability to manage a fast-paced environment What's On Offer Salary of 40,000 - 42,000 plus performance-related bonus The opportunity to lead a successful independent venue A supportive ownership team with real autonomy in the role A vibrant East London location with a strong local customer base This is a fantastic opportunity for a passionate hospitality professional looking to take ownership of a well-loved venue and make their mark within one of East London's most lively areas. By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse Manufacturing & Engineering
Mar 05, 2026
Full time
General Manager Dalston, East London 40,000 - 42,000 plus bonus An exciting opportunity has arisen for an experienced and commercially minded General Manager to lead a well-established independent bar in the heart of Dalston. This is a venue with a relaxed, easy-going atmosphere and a loyal local following. The owners are passionate about creating a welcoming environment where great service, quality drinks and a strong team culture sit at the centre of the business. The successful candidate will take full ownership of the day-to-day operation, leading the team, maintaining high service standards and ensuring the venue continues to grow its reputation within the local community. Key Responsibilities Oversee the full day-to-day running of the venue Lead, motivate and develop the bar and floor team Deliver excellent customer service and maintain a welcoming atmosphere Manage stock, ordering and supplier relationships Monitor sales, margins and labour costs to drive profitability Ensure compliance with licensing, health and safety and operational standards Plan and support events, promotions and busy trading periods Maintain strong relationships with regular customers and the local community About You Previous experience as a General Manager or senior bar manager within a busy bar or hospitality venue Strong leadership skills with the ability to build and motivate a positive team culture Commercial awareness and experience managing P&L performance A hands-on and visible management style Passion for hospitality and creating great customer experiences Well organised with the ability to manage a fast-paced environment What's On Offer Salary of 40,000 - 42,000 plus performance-related bonus The opportunity to lead a successful independent venue A supportive ownership team with real autonomy in the role A vibrant East London location with a strong local customer base This is a fantastic opportunity for a passionate hospitality professional looking to take ownership of a well-loved venue and make their mark within one of East London's most lively areas. By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse Manufacturing & Engineering
Focus Search and Selection
Cheltenham, Gloucestershire
Technical Account Manager Tamworth (Office-Based with UK Travel) An exciting opportunity has arisen for a Technical Account Manager to join a well-established and highly respected specialist business within the wood renovation and repair sector. This is a commercially focused, hands-on role combining technical expertise, contractor engagement, and business development. You will play a key role in growing market share, developing partnerships, and delivering high-level technical support and training across the UK. The Role Reporting to the UK General Manager, you will: Deliver training to contractors and specifiers Conduct site inspections, surveys, and produce detailed reports Manage technical complaints and quality control Develop new contractor users and support distributor partners Monitor projects with clients and contractors Maintain CRM systems and contribute to case studies and social media Support onboarding and training of new employees You'll have autonomy to create and deliver your own annual plan aligned to UK growth objectives. About You Confident, tenacious and comfortable approaching new prospects Strong relationship-builder at all levels Highly organised and able to work to deadlines Team player with the ability to work independently Experience Required: Specialist knowledge in timber repair / rot repair / joinery restoration Understanding of paint systems Knowledge of the UK application sector Strong training and presentation skills CRM experience essential MS Office proficiency (CAD desirable) Minimum 3 years' relevant experience GCSE (or equivalent) English and Maths
Mar 05, 2026
Full time
Technical Account Manager Tamworth (Office-Based with UK Travel) An exciting opportunity has arisen for a Technical Account Manager to join a well-established and highly respected specialist business within the wood renovation and repair sector. This is a commercially focused, hands-on role combining technical expertise, contractor engagement, and business development. You will play a key role in growing market share, developing partnerships, and delivering high-level technical support and training across the UK. The Role Reporting to the UK General Manager, you will: Deliver training to contractors and specifiers Conduct site inspections, surveys, and produce detailed reports Manage technical complaints and quality control Develop new contractor users and support distributor partners Monitor projects with clients and contractors Maintain CRM systems and contribute to case studies and social media Support onboarding and training of new employees You'll have autonomy to create and deliver your own annual plan aligned to UK growth objectives. About You Confident, tenacious and comfortable approaching new prospects Strong relationship-builder at all levels Highly organised and able to work to deadlines Team player with the ability to work independently Experience Required: Specialist knowledge in timber repair / rot repair / joinery restoration Understanding of paint systems Knowledge of the UK application sector Strong training and presentation skills CRM experience essential MS Office proficiency (CAD desirable) Minimum 3 years' relevant experience GCSE (or equivalent) English and Maths
At Saint-Gobain Exterior Solutions, we're looking for a Technical Services Advisor to join our Technical team, supporting customers and colleagues with high-quality, compliant technical and design solutions across our portfolio of products and systems. This role plays a key part in ensuring projects progress efficiently and in line with current legislation, building regulations and best practice. You'll provide accurate technical advice, produce technical documentation, and act as a trusted technical point of contact for customers, specifiers and internal stakeholders. This is a full-time permanent role based in either our Telford, or Flitwick offices. What we're looking for: Qualification in a building, architectural or engineering-related discipline Ability to read and interpret architectural and construction drawings Experience using AutoDesk software to produce CAD drawings Strong working knowledge of Microsoft Word and Excel Understanding of building regulations and general construction practice Excellent communication, analytical and problem-solving skills High attention to detail, with the ability to manage priorities and meet deadlines A customer-focused mindset with a passion for delivering quality technical support What you will be doing: Provide accurate, compliant technical and design support to customers and internal teams Produce technical documentation including specifications, quotations, drawings and thermal calculations Support Area Sales Managers and the wider commercial team with technical input on projects Ensure all advice and documentation aligns with current legislation, standards and company policies Manage and prioritise technical enquiries to meet agreed service levels Build strong working relationships with customers, specifiers and internal stakeholders Contribute to continuous improvement through technical insight and feedback Are Saint-Gobain Exterior Solutions inclusive employers? Saint-Gobain is a worldwide leader in light and sustainable construction, following our purpose of 'Making the World a Better Home'. We play a part in improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world. We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision-making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us. And what about flexibility? At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments. We'll happily discuss any flexibility you might need for this role. Whilst we can't promise to meet every request, we do promise to listen.
Mar 05, 2026
Full time
At Saint-Gobain Exterior Solutions, we're looking for a Technical Services Advisor to join our Technical team, supporting customers and colleagues with high-quality, compliant technical and design solutions across our portfolio of products and systems. This role plays a key part in ensuring projects progress efficiently and in line with current legislation, building regulations and best practice. You'll provide accurate technical advice, produce technical documentation, and act as a trusted technical point of contact for customers, specifiers and internal stakeholders. This is a full-time permanent role based in either our Telford, or Flitwick offices. What we're looking for: Qualification in a building, architectural or engineering-related discipline Ability to read and interpret architectural and construction drawings Experience using AutoDesk software to produce CAD drawings Strong working knowledge of Microsoft Word and Excel Understanding of building regulations and general construction practice Excellent communication, analytical and problem-solving skills High attention to detail, with the ability to manage priorities and meet deadlines A customer-focused mindset with a passion for delivering quality technical support What you will be doing: Provide accurate, compliant technical and design support to customers and internal teams Produce technical documentation including specifications, quotations, drawings and thermal calculations Support Area Sales Managers and the wider commercial team with technical input on projects Ensure all advice and documentation aligns with current legislation, standards and company policies Manage and prioritise technical enquiries to meet agreed service levels Build strong working relationships with customers, specifiers and internal stakeholders Contribute to continuous improvement through technical insight and feedback Are Saint-Gobain Exterior Solutions inclusive employers? Saint-Gobain is a worldwide leader in light and sustainable construction, following our purpose of 'Making the World a Better Home'. We play a part in improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world. We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision-making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us. And what about flexibility? At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments. We'll happily discuss any flexibility you might need for this role. Whilst we can't promise to meet every request, we do promise to listen.
At Saint-Gobain Exterior Solutions, we're looking for a Technical Services Advisor to join our Technical team, supporting customers and colleagues with high-quality, compliant technical and design solutions across our portfolio of products and systems. This role plays a key part in ensuring projects progress efficiently and in line with current legislation, building regulations and best practice. You'll provide accurate technical advice, produce technical documentation, and act as a trusted technical point of contact for customers, specifiers and internal stakeholders. This is a full-time permanent role based in either our Telford, or Flitwick offices. What we're looking for: Qualification in a building, architectural or engineering-related discipline Ability to read and interpret architectural and construction drawings Experience using AutoDesk software to produce CAD drawings Strong working knowledge of Microsoft Word and Excel Understanding of building regulations and general construction practice Excellent communication, analytical and problem-solving skills High attention to detail, with the ability to manage priorities and meet deadlines A customer-focused mindset with a passion for delivering quality technical support What you will be doing: Provide accurate, compliant technical and design support to customers and internal teams Produce technical documentation including specifications, quotations, drawings and thermal calculations Support Area Sales Managers and the wider commercial team with technical input on projects Ensure all advice and documentation aligns with current legislation, standards and company policies Manage and prioritise technical enquiries to meet agreed service levels Build strong working relationships with customers, specifiers and internal stakeholders Contribute to continuous improvement through technical insight and feedback Are Saint-Gobain Exterior Solutions inclusive employers? Saint-Gobain is a worldwide leader in light and sustainable construction, following our purpose of 'Making the World a Better Home'. We play a part in improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world. We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision-making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us. And what about flexibility? At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments. We'll happily discuss any flexibility you might need for this role. Whilst we can't promise to meet every request, we do promise to listen.
Mar 05, 2026
Full time
At Saint-Gobain Exterior Solutions, we're looking for a Technical Services Advisor to join our Technical team, supporting customers and colleagues with high-quality, compliant technical and design solutions across our portfolio of products and systems. This role plays a key part in ensuring projects progress efficiently and in line with current legislation, building regulations and best practice. You'll provide accurate technical advice, produce technical documentation, and act as a trusted technical point of contact for customers, specifiers and internal stakeholders. This is a full-time permanent role based in either our Telford, or Flitwick offices. What we're looking for: Qualification in a building, architectural or engineering-related discipline Ability to read and interpret architectural and construction drawings Experience using AutoDesk software to produce CAD drawings Strong working knowledge of Microsoft Word and Excel Understanding of building regulations and general construction practice Excellent communication, analytical and problem-solving skills High attention to detail, with the ability to manage priorities and meet deadlines A customer-focused mindset with a passion for delivering quality technical support What you will be doing: Provide accurate, compliant technical and design support to customers and internal teams Produce technical documentation including specifications, quotations, drawings and thermal calculations Support Area Sales Managers and the wider commercial team with technical input on projects Ensure all advice and documentation aligns with current legislation, standards and company policies Manage and prioritise technical enquiries to meet agreed service levels Build strong working relationships with customers, specifiers and internal stakeholders Contribute to continuous improvement through technical insight and feedback Are Saint-Gobain Exterior Solutions inclusive employers? Saint-Gobain is a worldwide leader in light and sustainable construction, following our purpose of 'Making the World a Better Home'. We play a part in improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world. We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision-making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us. And what about flexibility? At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments. We'll happily discuss any flexibility you might need for this role. Whilst we can't promise to meet every request, we do promise to listen.
London General Manager Revenue at Kayzen, Sales Director - Agencies & Brands Hello I am Andrew , General Manager Revenue at Kayzen, and I am now looking for a Sales Director - Agencies & Brands to join our global team In this role, you will play a vital role in driving customer satisfaction, fostering long term relationships and contributing to the overall growth and success of the company. Kayzen is a mobile demand side platform (DSP) dedicated to democratizing programmatic advertising. We enable leading apps, agencies, media buyers, and brands to run programmatic customer acquisition, retargeting, and brand performance campaigns through its self serve and managed service options. Built on the core pillars of performance, transparency, control, and empowerment, Kayzen powers the world's best mobile marketing teams with bespoke solutions that fuel business growth and deliver a competitive advantage. With an unprecedented scale of 160B+ daily ad requests from 1.6B+ unique users worldwide, we serve up to 1B+ ads per day in 180 countries. Kayzen is accessible through our APIs and user interface. The Team You will work with a carefully selected, diverse and globally distributed team from customer success, engineering, data science, design, marketing, product and more. We are highly motivated and aligned in our quest to disrupt the multi billion dollar mobile ad tech industry. The Role As our Sales Director - Agencies & Brands, your primary focus is on opening new opportunities with Agencies and Brands customers that align to Kayzen's strategy. Your previous experience as a senior business leader in the adtech or digital marketing industry with a strong network with Agency executives will be a great starting point to create an immediate impact from Day 1. We are seeing strong traction across performance and branding budgets. Solid experience at generating new business from a range of agencies (independent and hold cos) is therefore essential. The leaders in Kayzen's team who you will closely interact with are our customer success lead (growing key customers), GM Revenue (support and help to win customers) and the wider GTM team who are all aligned in making Kayzen a continued success. Apart from your primary tasks, you are welcome to contribute to multiple areas in the organization such as product, data analytics and partnerships. Given the need to meet customers in person, the candidate needs to be able to travel into London at least twice a week. Responsibilities Acquire new customers through your existing network and new outreach ensuring that ambitious sales targets are met Work closely with the GM Revenue and develop and execute GTM strategies for growing our business with agencies and brands Build and maintain strong relationships with leaders within the agency, programmatic and mobile advertising market Actively engage with customers, partners and other market participants to identify and propose new opportunities for revenue growth Understand customer needs and bring in new ideas on how we can expand our product to add value for customers Continuously identify potential sales and marketing bottlenecks and implement relevant improvements Collaborate with the existing team and operate in a positive manner Requirements Proven track record of winning new customers from the agency sector A strategic approach to revenue growth with the ability to create a successful GTM Detail oriented and process driven with a structured problem solving attitude and a KPI driven approach. Good understanding of programmatic advertising and digital marketing Strong communication skills and people orientation - both internally and externally Strong work ethics, results orientation, persuasiveness and high level of initiative and assertiveness Good business acumen with an ability to identify and execute on growth opportunities Enjoys working in a start up environment with the flexibility to adapt to changing needs What do we offer? Exceptional career growth and learning opportunity A unique opportunity to be part of an experienced team of industry experts and entrepreneurs who bring massive change to the mobile ads market Direct, day to day work experience with the management A fun, driven, and multinational team located across Germany, India, Argentina, Ukraine, Spain, Israel, the UK and more countries A flexible work from home arrangement A $500 home office setup budget A $1,000 annual learning and development budget Privacy Consent We will store your data for 18 months You can also withdraw your consent at any given point. To read more about our privacy policy, click here
Mar 05, 2026
Full time
London General Manager Revenue at Kayzen, Sales Director - Agencies & Brands Hello I am Andrew , General Manager Revenue at Kayzen, and I am now looking for a Sales Director - Agencies & Brands to join our global team In this role, you will play a vital role in driving customer satisfaction, fostering long term relationships and contributing to the overall growth and success of the company. Kayzen is a mobile demand side platform (DSP) dedicated to democratizing programmatic advertising. We enable leading apps, agencies, media buyers, and brands to run programmatic customer acquisition, retargeting, and brand performance campaigns through its self serve and managed service options. Built on the core pillars of performance, transparency, control, and empowerment, Kayzen powers the world's best mobile marketing teams with bespoke solutions that fuel business growth and deliver a competitive advantage. With an unprecedented scale of 160B+ daily ad requests from 1.6B+ unique users worldwide, we serve up to 1B+ ads per day in 180 countries. Kayzen is accessible through our APIs and user interface. The Team You will work with a carefully selected, diverse and globally distributed team from customer success, engineering, data science, design, marketing, product and more. We are highly motivated and aligned in our quest to disrupt the multi billion dollar mobile ad tech industry. The Role As our Sales Director - Agencies & Brands, your primary focus is on opening new opportunities with Agencies and Brands customers that align to Kayzen's strategy. Your previous experience as a senior business leader in the adtech or digital marketing industry with a strong network with Agency executives will be a great starting point to create an immediate impact from Day 1. We are seeing strong traction across performance and branding budgets. Solid experience at generating new business from a range of agencies (independent and hold cos) is therefore essential. The leaders in Kayzen's team who you will closely interact with are our customer success lead (growing key customers), GM Revenue (support and help to win customers) and the wider GTM team who are all aligned in making Kayzen a continued success. Apart from your primary tasks, you are welcome to contribute to multiple areas in the organization such as product, data analytics and partnerships. Given the need to meet customers in person, the candidate needs to be able to travel into London at least twice a week. Responsibilities Acquire new customers through your existing network and new outreach ensuring that ambitious sales targets are met Work closely with the GM Revenue and develop and execute GTM strategies for growing our business with agencies and brands Build and maintain strong relationships with leaders within the agency, programmatic and mobile advertising market Actively engage with customers, partners and other market participants to identify and propose new opportunities for revenue growth Understand customer needs and bring in new ideas on how we can expand our product to add value for customers Continuously identify potential sales and marketing bottlenecks and implement relevant improvements Collaborate with the existing team and operate in a positive manner Requirements Proven track record of winning new customers from the agency sector A strategic approach to revenue growth with the ability to create a successful GTM Detail oriented and process driven with a structured problem solving attitude and a KPI driven approach. Good understanding of programmatic advertising and digital marketing Strong communication skills and people orientation - both internally and externally Strong work ethics, results orientation, persuasiveness and high level of initiative and assertiveness Good business acumen with an ability to identify and execute on growth opportunities Enjoys working in a start up environment with the flexibility to adapt to changing needs What do we offer? Exceptional career growth and learning opportunity A unique opportunity to be part of an experienced team of industry experts and entrepreneurs who bring massive change to the mobile ads market Direct, day to day work experience with the management A fun, driven, and multinational team located across Germany, India, Argentina, Ukraine, Spain, Israel, the UK and more countries A flexible work from home arrangement A $500 home office setup budget A $1,000 annual learning and development budget Privacy Consent We will store your data for 18 months You can also withdraw your consent at any given point. To read more about our privacy policy, click here
We are seeking a motivated and dynamic Customer Service & Aftersales Specialist to join our client's team. This is an exciting role which combines customer service and aftersales responsibilities with a strong focus on customer service and supporting the sales team in driving revenue growth. As a successful candidate, you will excel at building rapport with customers, identifying sales opportunities, and efficiently managing inquiries, all while promoting our client's products and services. Please find all the details below: Job title: Customer Service & Aftersales Specialist Salary: 28,000 - 30,000 Location: Near Ashford, office based Hours: Monday - Friday, 9am - 5pm Benefits: A newly refurbished office, opportunities for career growth and development within the company, a collaborative and supportive work environment, 20 days annual leave + Bank holidays Key Responsibilities: - Customer Service: Provide exceptional customer service by responding to inquiries, resolving issues, and ensuring high levels of customer satisfaction. Assist customers with product information, order status, and general queries, ensuring a positive experience with the brand. Maintain detailed records of customer interactions, transactions, and feedback in CRM systems. Handle post-sales service requests, including returns, exchanges, and technical support coordination. - Aftersales care: Conduct outbound calls to both existing and potential customers to promote our client's products and services. Identify upselling, cross-selling, and product recommendation opportunities to enhance the customer's experience. Actively generate leads by qualifying prospects and identifying new sales opportunities for the sales team. - Lead Generation & Sales Support: Build and maintain an up-to-date lead database by researching and identifying new leads through various channels (e.g., social media, cold calling, industry events). Qualify leads based on pre-established criteria and pass them on to the relevant sales teams for follow-up and conversion. Collaborate with the sales team to ensure a smooth handover of qualified leads and assist in closing deals when necessary. Support the sales team in tracking the progress of leads and customer conversions. - Collaboration & Reporting: Work closely with the marketing team to ensure that product promotions, offers, and campaigns are communicated effectively to customers. Provide feedback on customer trends, competitor activities, and market insights to help refine sales strategies. Generate reports on call metrics, sales performance, and lead conversion rates to assess success and identify areas for improvement. You'll be the ideal candidate for this role if you have the following: Proven experience in customer service, aftersales, or inside sales roles, preferably in a B2B environment. Experience processing customer orders Knolwledge of Supply Chain The ability to handle occasional customer complaints or concerns professionally while maintaining a customer-first attitude. Experience with CRM software and lead generation tools (Salesforce, HubSpot, etc.). Strong organisational skills and attention to detail. Self-motivated, goal-oriented, and a team player. Next steps: If you are enthusiastic about delivering exceptional customer service, driving sales, and being part of a growing team, we want to hear from you! Apply now and embark on an exciting career journey with our client. Alternatively, if you know someone who may be suitable for this role please share the details. If you successfully refer a friend for the above role, you will receive a 100 voucher of your choice! Terms apply Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). If you do please call us on (phone number removed) ASAP or within 24 hours to discuss the position in further detail with Bonnie (Candidate Manager) or Nicola (Permanent Consultant). We look forward to your application. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mar 05, 2026
Full time
We are seeking a motivated and dynamic Customer Service & Aftersales Specialist to join our client's team. This is an exciting role which combines customer service and aftersales responsibilities with a strong focus on customer service and supporting the sales team in driving revenue growth. As a successful candidate, you will excel at building rapport with customers, identifying sales opportunities, and efficiently managing inquiries, all while promoting our client's products and services. Please find all the details below: Job title: Customer Service & Aftersales Specialist Salary: 28,000 - 30,000 Location: Near Ashford, office based Hours: Monday - Friday, 9am - 5pm Benefits: A newly refurbished office, opportunities for career growth and development within the company, a collaborative and supportive work environment, 20 days annual leave + Bank holidays Key Responsibilities: - Customer Service: Provide exceptional customer service by responding to inquiries, resolving issues, and ensuring high levels of customer satisfaction. Assist customers with product information, order status, and general queries, ensuring a positive experience with the brand. Maintain detailed records of customer interactions, transactions, and feedback in CRM systems. Handle post-sales service requests, including returns, exchanges, and technical support coordination. - Aftersales care: Conduct outbound calls to both existing and potential customers to promote our client's products and services. Identify upselling, cross-selling, and product recommendation opportunities to enhance the customer's experience. Actively generate leads by qualifying prospects and identifying new sales opportunities for the sales team. - Lead Generation & Sales Support: Build and maintain an up-to-date lead database by researching and identifying new leads through various channels (e.g., social media, cold calling, industry events). Qualify leads based on pre-established criteria and pass them on to the relevant sales teams for follow-up and conversion. Collaborate with the sales team to ensure a smooth handover of qualified leads and assist in closing deals when necessary. Support the sales team in tracking the progress of leads and customer conversions. - Collaboration & Reporting: Work closely with the marketing team to ensure that product promotions, offers, and campaigns are communicated effectively to customers. Provide feedback on customer trends, competitor activities, and market insights to help refine sales strategies. Generate reports on call metrics, sales performance, and lead conversion rates to assess success and identify areas for improvement. You'll be the ideal candidate for this role if you have the following: Proven experience in customer service, aftersales, or inside sales roles, preferably in a B2B environment. Experience processing customer orders Knolwledge of Supply Chain The ability to handle occasional customer complaints or concerns professionally while maintaining a customer-first attitude. Experience with CRM software and lead generation tools (Salesforce, HubSpot, etc.). Strong organisational skills and attention to detail. Self-motivated, goal-oriented, and a team player. Next steps: If you are enthusiastic about delivering exceptional customer service, driving sales, and being part of a growing team, we want to hear from you! Apply now and embark on an exciting career journey with our client. Alternatively, if you know someone who may be suitable for this role please share the details. If you successfully refer a friend for the above role, you will receive a 100 voucher of your choice! Terms apply Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). If you do please call us on (phone number removed) ASAP or within 24 hours to discuss the position in further detail with Bonnie (Candidate Manager) or Nicola (Permanent Consultant). We look forward to your application. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Rose & Young Recruitment Ltd
Hook Norton, Oxfordshire
Sales Administrator Banbury - 100% office based. £25,000 - £26,000 The Role We are seeking an organised and proactive Sales Administrator to join our team. This is a key support role within the business, ensuring that customer enquiries and orders are processed efficiently from initial contact through to production and invoicing. As the central link between customers, distributors, the regional sales team, production, and finance, you will help ensure a seamless customer experience and accurate internal coordination. This is a role within a stable and structured environment. Key Responsibilities Sales & Order Processing Handling incoming leads from direct customers and forwarding qualified enquiries to the regional sales team Receiving and processing orders from distributors Receiving orders directly from the regional sales team Liaising with the sales team to coordinate installation dates Sending confirmed orders to production for machines to be calibrated and prepared Raising and issuing invoices accurately and in a timely manner Customer & Internal Communication Acting as a first point of contact for customer and distributor queries Managing the shared sales email inbox Taking incoming calls and supporting other departments when required Maintaining clear communication between sales, production and finance Systems & Administration Managing and updating the CRM system Ensuring customer records and sales data are accurate and up to date Providing general administrative support to the UK Sales Manager and wider team Skills & Experience Required Previous experience in an administrative role (sales administration experience beneficial but not essential) Strong organisational skills with the ability to manage multiple tasks Excellent attention to detail and accuracy Confident communicator, both written and verbal Comfortable using Microsoft Office systems Experience with CRM or business systems (training can be provided) Professional and customer-focused approach Personal Attributes Reliable and dependable Able to work independently while being part of a team Calm under pressure Proactive and solution-oriented Positive attitude with a strong work ethic
Mar 05, 2026
Full time
Sales Administrator Banbury - 100% office based. £25,000 - £26,000 The Role We are seeking an organised and proactive Sales Administrator to join our team. This is a key support role within the business, ensuring that customer enquiries and orders are processed efficiently from initial contact through to production and invoicing. As the central link between customers, distributors, the regional sales team, production, and finance, you will help ensure a seamless customer experience and accurate internal coordination. This is a role within a stable and structured environment. Key Responsibilities Sales & Order Processing Handling incoming leads from direct customers and forwarding qualified enquiries to the regional sales team Receiving and processing orders from distributors Receiving orders directly from the regional sales team Liaising with the sales team to coordinate installation dates Sending confirmed orders to production for machines to be calibrated and prepared Raising and issuing invoices accurately and in a timely manner Customer & Internal Communication Acting as a first point of contact for customer and distributor queries Managing the shared sales email inbox Taking incoming calls and supporting other departments when required Maintaining clear communication between sales, production and finance Systems & Administration Managing and updating the CRM system Ensuring customer records and sales data are accurate and up to date Providing general administrative support to the UK Sales Manager and wider team Skills & Experience Required Previous experience in an administrative role (sales administration experience beneficial but not essential) Strong organisational skills with the ability to manage multiple tasks Excellent attention to detail and accuracy Confident communicator, both written and verbal Comfortable using Microsoft Office systems Experience with CRM or business systems (training can be provided) Professional and customer-focused approach Personal Attributes Reliable and dependable Able to work independently while being part of a team Calm under pressure Proactive and solution-oriented Positive attitude with a strong work ethic
We're looking for a General Manager for a characterful community pub in Droitwich. Salary up to £42,000 plus bonus and a generous benefits package. Marston's is one of the UK's largest and most beloved pub chains and today, we operate more than 1,300 pubs, bars and hotels. Now, we're on the lookout for a great General Manager to take charge at Crown in Wychbold and lead the team to success! What you get from us: You'll be joining an award-winning local pub company that puts people first, lives by people-led values, and offers real opportunities to advance your career - with genuine benefits that include: Additional earnings potential through bonus and incentive schemes Employer funded Private Medical Insurance Pension scheme with additional Life Assurance and Group Income Protection cover included Cheers Reward & Recognition Platform (earn points to spend for living and breathing our values and behaviours and access high street retailer discounts) Health Screening Discounts Long Service Awards Gym Discounts 24-hour GP helpline Mortgage Advice and support On-site accommodation Award winning training and development About the pub The Crown is a well established pub with 11 hotel rooms located above the business, offering a strong mixed income operation just off the M5 and within easy reach of Droitwich. The pub features a spacious bar and restaurant area, complemented by a pool table and dart board, creating a relaxed and social atmosphere for both locals and travellers. The pub already benefits from a popular weekly quiz and performs particularly well in food sales, providing a solid platform to build from. With weekly turnover of around £29k and a balanced split across wet, food and rooms, there is clear opportunity for a driven General Manager to strengthen the rhythm of the week through additional community focused events and to further grow wet sales by engaging local regulars. The role also comes with generous three bedroom manager accommodation above the pub, including two double bedrooms, a single, and separate lounge, kitchen and bathroom. Have you got what it takes? It's true, being a Pub Manager is demanding but the people make it much more than just a job. Brimming with energy and ideas, you'll add touches of your personality to your pub and think of new ways to delight and excite your customers. You'll thrive off growing your business and have a 'lead from the front' mentality and passion for nurturing your team. As a General Manager you'll: Care about finding, growing and engaging your team. Be accountable for running all aspects of your pub. Be passionate about doing the right thing for your staff and your customers. Dream big and think differently about new ways to increase sales and growth. Celebrate and create a buzz by sharing enjoyable experiences. Are we right for you? From cosy locals to pub-restaurants, our destination businesses serve up an award-winning selection of pub classics and innovative new dishes. What's more, our impressive drinks portfolio combines well-known brands, like Estrella and Hobgoblin, with outstanding craft ales and beers. Add a dash of our unique Marston's atmosphere and we have the ingredients to make every visit a fantastic experience for our customers. The same goes for our people and as one of our General Managers you'll find a premium blend of challenge, security and career progression. And whenever you need support or guidance advice from your area manager, you'll find their door is always open. Come as you are. Personality counts for more than anything else here. We'll accept you and celebrate you for being you. We can't wait to see what we can make happen together. Marston's could be the making of you. Marston's. Where people make pubs. As part of our application process, we use Lily, an AI powered interviewing assistant to support the early stages of screening. Lily helps us move quickly, keep things flexible for you, and create a more consistent candidate experience, but one thing you should know - all hiring decisions are still made by our people.
Mar 05, 2026
Full time
We're looking for a General Manager for a characterful community pub in Droitwich. Salary up to £42,000 plus bonus and a generous benefits package. Marston's is one of the UK's largest and most beloved pub chains and today, we operate more than 1,300 pubs, bars and hotels. Now, we're on the lookout for a great General Manager to take charge at Crown in Wychbold and lead the team to success! What you get from us: You'll be joining an award-winning local pub company that puts people first, lives by people-led values, and offers real opportunities to advance your career - with genuine benefits that include: Additional earnings potential through bonus and incentive schemes Employer funded Private Medical Insurance Pension scheme with additional Life Assurance and Group Income Protection cover included Cheers Reward & Recognition Platform (earn points to spend for living and breathing our values and behaviours and access high street retailer discounts) Health Screening Discounts Long Service Awards Gym Discounts 24-hour GP helpline Mortgage Advice and support On-site accommodation Award winning training and development About the pub The Crown is a well established pub with 11 hotel rooms located above the business, offering a strong mixed income operation just off the M5 and within easy reach of Droitwich. The pub features a spacious bar and restaurant area, complemented by a pool table and dart board, creating a relaxed and social atmosphere for both locals and travellers. The pub already benefits from a popular weekly quiz and performs particularly well in food sales, providing a solid platform to build from. With weekly turnover of around £29k and a balanced split across wet, food and rooms, there is clear opportunity for a driven General Manager to strengthen the rhythm of the week through additional community focused events and to further grow wet sales by engaging local regulars. The role also comes with generous three bedroom manager accommodation above the pub, including two double bedrooms, a single, and separate lounge, kitchen and bathroom. Have you got what it takes? It's true, being a Pub Manager is demanding but the people make it much more than just a job. Brimming with energy and ideas, you'll add touches of your personality to your pub and think of new ways to delight and excite your customers. You'll thrive off growing your business and have a 'lead from the front' mentality and passion for nurturing your team. As a General Manager you'll: Care about finding, growing and engaging your team. Be accountable for running all aspects of your pub. Be passionate about doing the right thing for your staff and your customers. Dream big and think differently about new ways to increase sales and growth. Celebrate and create a buzz by sharing enjoyable experiences. Are we right for you? From cosy locals to pub-restaurants, our destination businesses serve up an award-winning selection of pub classics and innovative new dishes. What's more, our impressive drinks portfolio combines well-known brands, like Estrella and Hobgoblin, with outstanding craft ales and beers. Add a dash of our unique Marston's atmosphere and we have the ingredients to make every visit a fantastic experience for our customers. The same goes for our people and as one of our General Managers you'll find a premium blend of challenge, security and career progression. And whenever you need support or guidance advice from your area manager, you'll find their door is always open. Come as you are. Personality counts for more than anything else here. We'll accept you and celebrate you for being you. We can't wait to see what we can make happen together. Marston's could be the making of you. Marston's. Where people make pubs. As part of our application process, we use Lily, an AI powered interviewing assistant to support the early stages of screening. Lily helps us move quickly, keep things flexible for you, and create a more consistent candidate experience, but one thing you should know - all hiring decisions are still made by our people.
Job Title: Sales Manager / General Manager Designate Salary: Negotiable: Salary / Commission / Pension Contributions / Car Allowance. This is a fantastic opportunity for an ambitious Senior / Sales Manager with a 'Trader' Mindset to progress their career with an Industrial Packaging Manufacturer who have developed a succession plan for the role to develop into a General Manager position. Our established Client is a profitable North West operation engaged in the purchasing and sales / distribution of Industrial Packaging in addition to small batch production and printing of large items of Industrial Packaging. Their main markets in the UK include the Agricultural, Food processing, Mineral/Aggregates, Re-cycling and Waste Management sectors. On appointment The successful Candidate will focus entirely on familiarising themselves in taking over the management of the Sales operation and, longer term, this will still remain a major aspect of the overall role. For part of the week you will accompany sales visits to customers in order to familiarise yourself with the day to day servicing of their accounts, assessing current working practices and gaining an overall grasp of the existing customer base, pricing structures and marketplace With support from our Client's Management team you will gain a good working knowledge of how orders are received, processed and despatched and you will work with your colleagues to build up a good product knowledge and appreciation of current supply lines In the second phase Once you are established in the heading the sales function, you will begin to spend more time familiarising yourself with more general business management. In this stage your involvement will include: Drawing up and implementing plans on how to grow the business and the additional resources that will be needed in the short term, (annual budgets), and medium term. In gaining knowledge of financial reporting in controlling and assessing operations and how cash flows through the business. With the passage of time you will become familiar with the Company's procedures with regard to managing debt collection, customer credit limits, warehouse / logistics functions, computer systems etc. Regular reporting to stakeholders Monitoring & Control of Stock. Initiating &/or authorising Purchases. Managing Day to Day Import Logistics. Overhead cost authorisation, measurement & control / Recruitment / day to day management of all staff./ staff incentive targets. The Client will also consider candidates already at General Manager level who are 'Sales Lead' and who have experience in a Hands on role within a SME Manufacturing Environment. How to apply Should you wish to find out more about this fantastic opportunity to develop your career please send your CV in MS Word format, (.doc / .docx) along with supporting information.
Mar 05, 2026
Full time
Job Title: Sales Manager / General Manager Designate Salary: Negotiable: Salary / Commission / Pension Contributions / Car Allowance. This is a fantastic opportunity for an ambitious Senior / Sales Manager with a 'Trader' Mindset to progress their career with an Industrial Packaging Manufacturer who have developed a succession plan for the role to develop into a General Manager position. Our established Client is a profitable North West operation engaged in the purchasing and sales / distribution of Industrial Packaging in addition to small batch production and printing of large items of Industrial Packaging. Their main markets in the UK include the Agricultural, Food processing, Mineral/Aggregates, Re-cycling and Waste Management sectors. On appointment The successful Candidate will focus entirely on familiarising themselves in taking over the management of the Sales operation and, longer term, this will still remain a major aspect of the overall role. For part of the week you will accompany sales visits to customers in order to familiarise yourself with the day to day servicing of their accounts, assessing current working practices and gaining an overall grasp of the existing customer base, pricing structures and marketplace With support from our Client's Management team you will gain a good working knowledge of how orders are received, processed and despatched and you will work with your colleagues to build up a good product knowledge and appreciation of current supply lines In the second phase Once you are established in the heading the sales function, you will begin to spend more time familiarising yourself with more general business management. In this stage your involvement will include: Drawing up and implementing plans on how to grow the business and the additional resources that will be needed in the short term, (annual budgets), and medium term. In gaining knowledge of financial reporting in controlling and assessing operations and how cash flows through the business. With the passage of time you will become familiar with the Company's procedures with regard to managing debt collection, customer credit limits, warehouse / logistics functions, computer systems etc. Regular reporting to stakeholders Monitoring & Control of Stock. Initiating &/or authorising Purchases. Managing Day to Day Import Logistics. Overhead cost authorisation, measurement & control / Recruitment / day to day management of all staff./ staff incentive targets. The Client will also consider candidates already at General Manager level who are 'Sales Lead' and who have experience in a Hands on role within a SME Manufacturing Environment. How to apply Should you wish to find out more about this fantastic opportunity to develop your career please send your CV in MS Word format, (.doc / .docx) along with supporting information.
A leading Industrial Packaging Manufacturer is seeking a Sales Manager / General Manager Designate to drive sales and manage operations. This role entails familiarizing with sales processes, developing growth strategies, and overseeing logistics. Ambitious candidates with a track record in sales management and experience in a SME manufacturing environment are encouraged to apply. The company offers competitive compensation including salary, commission, pension contributions, and car allowance, with significant career progression potential.
Mar 05, 2026
Full time
A leading Industrial Packaging Manufacturer is seeking a Sales Manager / General Manager Designate to drive sales and manage operations. This role entails familiarizing with sales processes, developing growth strategies, and overseeing logistics. Ambitious candidates with a track record in sales management and experience in a SME manufacturing environment are encouraged to apply. The company offers competitive compensation including salary, commission, pension contributions, and car allowance, with significant career progression potential.
Technical Account Manager Tamworth (Office-Based with UK Travel) An exciting opportunity has arisen for a Technical Account Manager to join a well-established and highly respected specialist business within the wood renovation and repair sector. This is a commercially focused, hands-on role combining technical expertise, contractor engagement, and business development. You will play a key role in growing market share, developing partnerships, and delivering high-level technical support and training across the UK. The Role Reporting to the UK General Manager, you will: Deliver training to contractors and specifiers Conduct site inspections, surveys, and produce detailed reports Manage technical complaints and quality control Develop new contractor users and support distributor partners Monitor projects with clients and contractors Maintain CRM systems and contribute to case studies and social media Support onboarding and training of new employees You'll have autonomy to create and deliver your own annual plan aligned to UK growth objectives. About You Confident, tenacious and comfortable approaching new prospects Strong relationship-builder at all levels Highly organised and able to work to deadlines Team player with the ability to work independently Experience Required: Specialist knowledge in timber repair / rot repair / joinery restoration Understanding of paint systems Knowledge of the UK application sector Strong training and presentation skills CRM experience essential MS Office proficiency (CAD desirable) Minimum 3 years' relevant experience GCSE (or equivalent) English and Maths
Mar 05, 2026
Full time
Technical Account Manager Tamworth (Office-Based with UK Travel) An exciting opportunity has arisen for a Technical Account Manager to join a well-established and highly respected specialist business within the wood renovation and repair sector. This is a commercially focused, hands-on role combining technical expertise, contractor engagement, and business development. You will play a key role in growing market share, developing partnerships, and delivering high-level technical support and training across the UK. The Role Reporting to the UK General Manager, you will: Deliver training to contractors and specifiers Conduct site inspections, surveys, and produce detailed reports Manage technical complaints and quality control Develop new contractor users and support distributor partners Monitor projects with clients and contractors Maintain CRM systems and contribute to case studies and social media Support onboarding and training of new employees You'll have autonomy to create and deliver your own annual plan aligned to UK growth objectives. About You Confident, tenacious and comfortable approaching new prospects Strong relationship-builder at all levels Highly organised and able to work to deadlines Team player with the ability to work independently Experience Required: Specialist knowledge in timber repair / rot repair / joinery restoration Understanding of paint systems Knowledge of the UK application sector Strong training and presentation skills CRM experience essential MS Office proficiency (CAD desirable) Minimum 3 years' relevant experience GCSE (or equivalent) English and Maths
Shaping the Future of Fitness: It Starts with You General Manager • Consumer Sites Greater London / Essex Are you a General Manager within Greater London/Essex region with a proven track record of success in the fitness or consumer industry? Do you thrive in a fast-paced, people-focused environments where operational excellence and member experience go hand in hand? If so, we want to hear from you. We're building a talent pool of exceptional General Managers to lead our gyms across the UK. Whether you're actively looking or simply open to future opportunities, this is your chance to connect with a forward-thinking organisation that values leadership, innovation, and wellbeing. We're Looking For: A results-driven leader with experience managing gym or leisure centre operations. Proven ability to inspire and lead high-performing teams. Strong commercial acumen and a passion for delivering exceptional member experiences. A commitment to health, safety, and compliance across all areas. A track record of driving membership growth and retention. What you'll do: As a General Manager, you'll be the heartbeat of our club-leading with integrity, clarity, and purpose. You'll take full ownership of daily operations, including complete P&L accountability. Your leadership will inspire your team to exceed sales targets and deliver exceptional member experiences. You'll confidently tackle operational, financial, and people challenges with creativity and drive, implementing innovative strategies to boost performance and grow our local presence. With a sharp eye for detail, you'll uphold exceptional operational standards and champion the power of fitness and wellbeing. Why Join Our Talent Pool? If you're ready to lead with energy, integrity, and a passion for excellence, we'd love to hear from you. Register your details today to hear about exciting General Manager opportunities as they arise and connect with like-minded professionals. It starts with you.
Mar 05, 2026
Full time
Shaping the Future of Fitness: It Starts with You General Manager • Consumer Sites Greater London / Essex Are you a General Manager within Greater London/Essex region with a proven track record of success in the fitness or consumer industry? Do you thrive in a fast-paced, people-focused environments where operational excellence and member experience go hand in hand? If so, we want to hear from you. We're building a talent pool of exceptional General Managers to lead our gyms across the UK. Whether you're actively looking or simply open to future opportunities, this is your chance to connect with a forward-thinking organisation that values leadership, innovation, and wellbeing. We're Looking For: A results-driven leader with experience managing gym or leisure centre operations. Proven ability to inspire and lead high-performing teams. Strong commercial acumen and a passion for delivering exceptional member experiences. A commitment to health, safety, and compliance across all areas. A track record of driving membership growth and retention. What you'll do: As a General Manager, you'll be the heartbeat of our club-leading with integrity, clarity, and purpose. You'll take full ownership of daily operations, including complete P&L accountability. Your leadership will inspire your team to exceed sales targets and deliver exceptional member experiences. You'll confidently tackle operational, financial, and people challenges with creativity and drive, implementing innovative strategies to boost performance and grow our local presence. With a sharp eye for detail, you'll uphold exceptional operational standards and champion the power of fitness and wellbeing. Why Join Our Talent Pool? If you're ready to lead with energy, integrity, and a passion for excellence, we'd love to hear from you. Register your details today to hear about exciting General Manager opportunities as they arise and connect with like-minded professionals. It starts with you.
BACKGROUND Glendale Managed Services, the 'green services' division of Alston Investments Ltd, has revenues of circa £75 million and operates throughout the UK. Glendale's activities include grounds management, arboriculture, landscaping, estate management, vegetation control, woodland management, supply and relocation of plants and semi mature trees, winter services and the management of sports facilities. At the forefront of green service provision across the UK since 1989, Glendale offers innovative solutions for the total management and maintenance of the green environment. For more information visit . STRUCTURE The General Manager has overall responsibility for circa 20 staff including Supervisor, Team Leaders, Operatives and Tenant Liaison Officer. THE ROLE As a General Manager you will report into the Director North. The General Manager will be a critical thinker, a leader with the ability to build relationships with stakeholders and take the initiative and continually improve operational activity within their contract. The role will focus on operational efficiency, team organisation, minimising costs and ensuring excellent quality across the portfolio of sites and services offered. Key responsibilities of the role are: Contribute fully to the effective planning and delivery of the operational teams within the contract area. You will participate and innovate in securing the long term future of the contract region. You will maintain and build relations with existing clients through regular client meetings, recording outcomes and actions. Provide the day to day leadership required to meet local and national objectives. Direct the operational activity of the business to meet requirements as set by the Director North. Maintain a sound organisational structure, assisting in the recruiting, training and motivating staff within the operating area as required. Monitor the performance of the business through agreed reporting procedures. Safeguard the company's image and credibility. Take responsibility for QHSE, ensuring operational teams and systems are maintained to the BS EN 45001 standard and actively participate in the maintenance and improvement of the overall company QHSE culture. Monitor the contract's financial and reporting procedures, and assist the Director North in the setting of budgets. Ensure the maintenance of quality standards, in particular the application of the company's Quality Management systems for ISO9001, ISO4001 and ISO45001. The General Manager will also focus on day day tasks, including but not limited to: Responsible for operational planning and service delivery. Oversee and contribute to the smooth running of the contract. Responsibility for maintaining the effective work planning and field management IT systems (Glendale Live) on the contract, ensuring daily updating. Evaluate the productivity of the employees. Monitor the efficiency and organise the maintenance of vehicles and machinery. Evaluate the products and services provided by the company, for maximum efficiency. Carry out financial reporting including forecasts of sales, costs and profits. Review management accounts and will produce accurate monthly forecasts. Review stock levels. Liaise with clients and customers, agreeing the programmes of work, the value of the work, payment dates, invoice sums and agreeing payment dates. Inspect and certify completed works. Ensure quality audits are conducted in line with company and contractual requirements and all actions are closed out. Support tendering opportunities, seeking out new clients and supporting the pricing of work and contracts. Carry out other duties that may arise relevant to the role. Determine staffing levels and establish an effective team. Ensure that all employees are effectively managed and employee records are kept up to date. Evaluate vehicle and machinery requirements and maintain them in accordance with company systems and manufacturers recommendations. Effectively implement and monitor the company's health & safety policy and associated procedures. Liaise with customers to: agree programmes of work, discuss technical matters, inspect and certify completed work, agree additional works, resolve issues. Any other duties that may arise relevant to the role. Health and Safety To act in accordance with the Health and Safety at Work Act and the Glendale Health and Safety Policy at all times. You will carry out instructions from your Line Manager in accordance with Glendale's Health and Safety Policy, Glendale's Codes of Practice, Glendale's Quality Management Systems and the Employee Handbook. You are to be knowledgeable of Health and safety regulations within your workplace and the activities that you are carrying out. You must ensure that you have completed the necessary induction and health and safety modules prior to commencement of any works. You will be responsible for the health and safety of yourself and that of others, in your working environment and that of work at sites. You must promote safe working practises at all times and you will ensure that all equipment is safe to use. You will Support tendering opportunities, seeking out new clients and supporting the pricing of work and contracts. You will carry out other duties that may arise relevant to the role. Machine Maintenance and Security You will be knowledgeable of the suitability of all machinery/equipment used in accordance with the task you are doing and it is safe to use. You are to ensure the correct use of all machinery/equipment in accordance with its handbook. You will receive any check/ Maintenance sheets from your employees and you must audit them and carry out necessary actions accordingly. You must ensure that all machinery/equipment is secured at all times (when not in use). Quality and Customer Care In accordance with our ISO9001 Accreditation and the Glendale Quality Management Systems. To ensure that you are aware of your tasks and targets for each day and to ensure that you are fully aware of the standard required for each task. To monitor and maintain your work output to a satisfactory level and standard. To ensure that you conduct yourself in a polite and friendly manner at all times. To ensure that any associated administration is completed and returned to the office within the required timescales. Environmental In accordance with our ISO14001 Accreditation. To ensure that you operate your duties in a way that minimises our impact upon the environment. This will include the safe and efficient use of fuels/oils, the correct handling and disposal of waste materials. To ensure that any spillage of fuels or chemicals are dealt with quickly and efficiently and in accordance with the regulations. The above list is not exhaustive and you may be required to undertake other duties as may be reasonably required by the company. Knowledge, Experience and Skills The successful candidate will have a demonstrable track record as a manager of large grounds maintenance contract with operational awareness in the support services sector with at least 5 years experience. Qualifications A nationally recognised academic arboriculture/horticultural/construction qualification NEBOSH (or willingness to complete) A full, clean driving licence is an essential requirement for this role. Personal Ambition High energy levels Strong leadership skills Sound business acumen Commercially minded Relationship building & team building skills Good presentational & IT skills Strong negotiating skills Vitality and resilience under pressure Numerically confident and competent Able to produce professional written reports Strong in planning and time management The ability to champion QHSE compliance and continuous improvement A clear identification with the requirements of Glendale customers Living, or committed to living, within 45mins drive of the Beyond Housing depot. The role of the General Manager can never be defined fully, but in all matters you must demonstrate leadership and command respect within the business. All decisions must be communicated clearly both to those responsible to the post holder and to those persons to whom the post holder reports. The General Manager should also be prepared to take the initiative and continually improve operational activity. The person requires ambition and a high level of commitment. The General Manager is critical to decision making processes within the business and must gain the trust and loyalty of all the stakeholders in the company.
Mar 05, 2026
Full time
BACKGROUND Glendale Managed Services, the 'green services' division of Alston Investments Ltd, has revenues of circa £75 million and operates throughout the UK. Glendale's activities include grounds management, arboriculture, landscaping, estate management, vegetation control, woodland management, supply and relocation of plants and semi mature trees, winter services and the management of sports facilities. At the forefront of green service provision across the UK since 1989, Glendale offers innovative solutions for the total management and maintenance of the green environment. For more information visit . STRUCTURE The General Manager has overall responsibility for circa 20 staff including Supervisor, Team Leaders, Operatives and Tenant Liaison Officer. THE ROLE As a General Manager you will report into the Director North. The General Manager will be a critical thinker, a leader with the ability to build relationships with stakeholders and take the initiative and continually improve operational activity within their contract. The role will focus on operational efficiency, team organisation, minimising costs and ensuring excellent quality across the portfolio of sites and services offered. Key responsibilities of the role are: Contribute fully to the effective planning and delivery of the operational teams within the contract area. You will participate and innovate in securing the long term future of the contract region. You will maintain and build relations with existing clients through regular client meetings, recording outcomes and actions. Provide the day to day leadership required to meet local and national objectives. Direct the operational activity of the business to meet requirements as set by the Director North. Maintain a sound organisational structure, assisting in the recruiting, training and motivating staff within the operating area as required. Monitor the performance of the business through agreed reporting procedures. Safeguard the company's image and credibility. Take responsibility for QHSE, ensuring operational teams and systems are maintained to the BS EN 45001 standard and actively participate in the maintenance and improvement of the overall company QHSE culture. Monitor the contract's financial and reporting procedures, and assist the Director North in the setting of budgets. Ensure the maintenance of quality standards, in particular the application of the company's Quality Management systems for ISO9001, ISO4001 and ISO45001. The General Manager will also focus on day day tasks, including but not limited to: Responsible for operational planning and service delivery. Oversee and contribute to the smooth running of the contract. Responsibility for maintaining the effective work planning and field management IT systems (Glendale Live) on the contract, ensuring daily updating. Evaluate the productivity of the employees. Monitor the efficiency and organise the maintenance of vehicles and machinery. Evaluate the products and services provided by the company, for maximum efficiency. Carry out financial reporting including forecasts of sales, costs and profits. Review management accounts and will produce accurate monthly forecasts. Review stock levels. Liaise with clients and customers, agreeing the programmes of work, the value of the work, payment dates, invoice sums and agreeing payment dates. Inspect and certify completed works. Ensure quality audits are conducted in line with company and contractual requirements and all actions are closed out. Support tendering opportunities, seeking out new clients and supporting the pricing of work and contracts. Carry out other duties that may arise relevant to the role. Determine staffing levels and establish an effective team. Ensure that all employees are effectively managed and employee records are kept up to date. Evaluate vehicle and machinery requirements and maintain them in accordance with company systems and manufacturers recommendations. Effectively implement and monitor the company's health & safety policy and associated procedures. Liaise with customers to: agree programmes of work, discuss technical matters, inspect and certify completed work, agree additional works, resolve issues. Any other duties that may arise relevant to the role. Health and Safety To act in accordance with the Health and Safety at Work Act and the Glendale Health and Safety Policy at all times. You will carry out instructions from your Line Manager in accordance with Glendale's Health and Safety Policy, Glendale's Codes of Practice, Glendale's Quality Management Systems and the Employee Handbook. You are to be knowledgeable of Health and safety regulations within your workplace and the activities that you are carrying out. You must ensure that you have completed the necessary induction and health and safety modules prior to commencement of any works. You will be responsible for the health and safety of yourself and that of others, in your working environment and that of work at sites. You must promote safe working practises at all times and you will ensure that all equipment is safe to use. You will Support tendering opportunities, seeking out new clients and supporting the pricing of work and contracts. You will carry out other duties that may arise relevant to the role. Machine Maintenance and Security You will be knowledgeable of the suitability of all machinery/equipment used in accordance with the task you are doing and it is safe to use. You are to ensure the correct use of all machinery/equipment in accordance with its handbook. You will receive any check/ Maintenance sheets from your employees and you must audit them and carry out necessary actions accordingly. You must ensure that all machinery/equipment is secured at all times (when not in use). Quality and Customer Care In accordance with our ISO9001 Accreditation and the Glendale Quality Management Systems. To ensure that you are aware of your tasks and targets for each day and to ensure that you are fully aware of the standard required for each task. To monitor and maintain your work output to a satisfactory level and standard. To ensure that you conduct yourself in a polite and friendly manner at all times. To ensure that any associated administration is completed and returned to the office within the required timescales. Environmental In accordance with our ISO14001 Accreditation. To ensure that you operate your duties in a way that minimises our impact upon the environment. This will include the safe and efficient use of fuels/oils, the correct handling and disposal of waste materials. To ensure that any spillage of fuels or chemicals are dealt with quickly and efficiently and in accordance with the regulations. The above list is not exhaustive and you may be required to undertake other duties as may be reasonably required by the company. Knowledge, Experience and Skills The successful candidate will have a demonstrable track record as a manager of large grounds maintenance contract with operational awareness in the support services sector with at least 5 years experience. Qualifications A nationally recognised academic arboriculture/horticultural/construction qualification NEBOSH (or willingness to complete) A full, clean driving licence is an essential requirement for this role. Personal Ambition High energy levels Strong leadership skills Sound business acumen Commercially minded Relationship building & team building skills Good presentational & IT skills Strong negotiating skills Vitality and resilience under pressure Numerically confident and competent Able to produce professional written reports Strong in planning and time management The ability to champion QHSE compliance and continuous improvement A clear identification with the requirements of Glendale customers Living, or committed to living, within 45mins drive of the Beyond Housing depot. The role of the General Manager can never be defined fully, but in all matters you must demonstrate leadership and command respect within the business. All decisions must be communicated clearly both to those responsible to the post holder and to those persons to whom the post holder reports. The General Manager should also be prepared to take the initiative and continually improve operational activity. The person requires ambition and a high level of commitment. The General Manager is critical to decision making processes within the business and must gain the trust and loyalty of all the stakeholders in the company.
