Overview Team LeaderHere at Cuppacoff we are a large diverse organisation that operates a broad range of hospitality franchises across the UK. We aspire to be the best of the best and reflect this in our teams across the country.One of our franchises is Costa Coffee, we want to join them in their mission to inspire the world to love great coffee. Were all about embracing passion, energy and teamwork to serve memorable moments for every one of our customers. If youre an aspiring Store Manager ready to head up a team, this could be the perfect role for you.A bit about the roleAs a Team Leader, youll have your first taste of leadership responsibility, accountability and autonomy. Youll get involved with day-to-day operations, stock maintenance, health & safety, store marketing and other tasty activities. And every day, youll be dedicated to creating uplifting experiences for our customers and inspire your team to keep customer service at the heart of everything they do. What's involved? Taking the lead on shifts to support your colleagues in delivering unbeatable experiences Making the most of peoples talents theyre in the right place to maximise sales Training and accrediting new Baristas Getting familiar with new recipes and ranges, and sharing the exciting news with the team Driving high standards every time, whether thats through the quality of an espresso or monthly coffee excellence scores Becoming a brand ambassador and helping us shine A bit about you A passion for coffee and people is just the start of what were looking for. What else makes a great Team Leader? Reliability to open and close the store safely and on time Team leadership experience in a buzzing environment Ability to take on shared responsibility whilst on shift and support team members A love of turning knowledge and know-how into hot ideas to help your store succeed Willingness to learn and be bold, brave and action-orientated Flexible approach and can-do attitude, as each day offers exciting new challenges What we can offer We're really proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits: £11.80 per hour Great Opportunities to develop yourself and progress your career Whilst on Shift 50% discount on handmade drinks plus 50% on food and bottled drinks Costa Employee Discount Card 25% off food & drinks in any Costa store when youre not working Employee Assistance Programme Health & Wellbeing Programme Refer a Friend Scheme Company Pension Opportunity to impact your local community by getting involved And if this isn't enough, you'll also enjoy some fundraising for our Costa Foundation, helping children in coffee-growing communities gain access to safe and quality education. A bit about us At the heart of Costa Coffee are our values. We believe in Passion, Warmth, Trust and Courage. Were the No. 1 coffee brand in the UK for the 14th year in a row. Here, youll be part of a genuine, passionate and warm team that shares a love for coffee and a desire to deliver great experiences to our customers, communities and people.At Costa Coffee, we celebrate inclusion and equality and believe everyone should bring their true self to work. We advocate collaboration and transparency. And embrace differences in all that we do.For any reasonable adjustments and general queries please contact This role is for a store owned by one of our franchise partners, their hiring process, salary and benefits may vary from those within a wholly owned Costa store advert.
May 03, 2026
Full time
Overview Team LeaderHere at Cuppacoff we are a large diverse organisation that operates a broad range of hospitality franchises across the UK. We aspire to be the best of the best and reflect this in our teams across the country.One of our franchises is Costa Coffee, we want to join them in their mission to inspire the world to love great coffee. Were all about embracing passion, energy and teamwork to serve memorable moments for every one of our customers. If youre an aspiring Store Manager ready to head up a team, this could be the perfect role for you.A bit about the roleAs a Team Leader, youll have your first taste of leadership responsibility, accountability and autonomy. Youll get involved with day-to-day operations, stock maintenance, health & safety, store marketing and other tasty activities. And every day, youll be dedicated to creating uplifting experiences for our customers and inspire your team to keep customer service at the heart of everything they do. What's involved? Taking the lead on shifts to support your colleagues in delivering unbeatable experiences Making the most of peoples talents theyre in the right place to maximise sales Training and accrediting new Baristas Getting familiar with new recipes and ranges, and sharing the exciting news with the team Driving high standards every time, whether thats through the quality of an espresso or monthly coffee excellence scores Becoming a brand ambassador and helping us shine A bit about you A passion for coffee and people is just the start of what were looking for. What else makes a great Team Leader? Reliability to open and close the store safely and on time Team leadership experience in a buzzing environment Ability to take on shared responsibility whilst on shift and support team members A love of turning knowledge and know-how into hot ideas to help your store succeed Willingness to learn and be bold, brave and action-orientated Flexible approach and can-do attitude, as each day offers exciting new challenges What we can offer We're really proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits: £11.80 per hour Great Opportunities to develop yourself and progress your career Whilst on Shift 50% discount on handmade drinks plus 50% on food and bottled drinks Costa Employee Discount Card 25% off food & drinks in any Costa store when youre not working Employee Assistance Programme Health & Wellbeing Programme Refer a Friend Scheme Company Pension Opportunity to impact your local community by getting involved And if this isn't enough, you'll also enjoy some fundraising for our Costa Foundation, helping children in coffee-growing communities gain access to safe and quality education. A bit about us At the heart of Costa Coffee are our values. We believe in Passion, Warmth, Trust and Courage. Were the No. 1 coffee brand in the UK for the 14th year in a row. Here, youll be part of a genuine, passionate and warm team that shares a love for coffee and a desire to deliver great experiences to our customers, communities and people.At Costa Coffee, we celebrate inclusion and equality and believe everyone should bring their true self to work. We advocate collaboration and transparency. And embrace differences in all that we do.For any reasonable adjustments and general queries please contact This role is for a store owned by one of our franchise partners, their hiring process, salary and benefits may vary from those within a wholly owned Costa store advert.
Job Title Electrically Biased Shift Technician (Multi-skilled) - Engineering Location & Work Hours Place of Work: Normally at Unicorn Packaging Centre (UPC) or Unicorn Brewery (UB) but may be required to undertake tasks at any of the other premises belonging to the company. Flexibility with regards to working hours and shift schedules (5 days out of 7, Bank Holidays inclusive). Purpose of the role Contribute to the achievement of overall business success by providing engineering support to production teams across the operations under your responsibility. You are responsible for the maintenance and repair of production and site service assets, working any required shift. Key Relationships Shift Managers, Brewers, Process Engineers, Shift Technicians, Quality Team, production, and brewing operators. Person Specification Demonstrate a flexible, hands on, results oriented approach. Passion to strive for high performance. Knowledge and use of lean methods & tools. Determination and a will to succeed. Excellent people skills and the ability to influence effectively. Strong analytical and decision making capability. Capable of implementing change. Carry out PPM and breakdown repair effectively. Must be multi skilled with strong electrical and mechanical skills. Continuous improvement and root cause analysis skills. Ability to interpret documentation in English. Experience in food FMCG or equivalent process industry. Electrical qualification. Strong IT skills. Accountabilities Deliver excellent standards in engineering, safety, quality, productivity, and performance. Provide great communications, ensuring a two way information flow. Coaching operators to improve performance. Driving continuous improvement. Role modelling required behaviours and standards of work. Keep risk assessments and work instructions up to date and accurate. Main Duties Understand machine operation and actively maintain and repair equipment at UPC and/or Brewery. Carry out departmental duties as instructed by the Engineering Maintenance Manager within agreed time scales. Transfer to Unicorn Brewery on emergency in a temporary capacity when required. Maintain all equipment at acceptable standards as determined by the company. Record maintenance and quality data using paper and computerised systems. Diagnose faults on automated systems using laptop PC and PLCs. Provide electrical, mechanical, pneumatic, hydraulic and process maintenance cover on a day to day basis on all production and site assets. Maintain the immediate work area, workshops and engineering service areas at a high standard of cleanliness and tidiness. Promote high standards of workmanship. Work as part of the Engineering Team on maintenance, repair and continuous improvement. Collaboration with other shift technicians on reliability and efficiency. Control over standard of repairs and maintenance; ensure appropriate spare parts usage. Proactively minimise downtime and participate in planned maintenance schedules. Contribute to daily reporting meetings and upcoming changes. Strive continuously to improve plant standard to world class level. Operate within the quality system and complete required records in line with system requirements. Initiate improved working practices and authorise agreed changes through controlled documents. Challenge and empower operators to maintain asset standards. Record parts used, booking against line/equipment and order spare parts promptly. Carry out continuous improvement activities and create T Cards. Participate and contribute to SMED programmes and other lean activities. Lead line improvement/replacement projects and assist engineering apprentices. Assist in new product and capital projects. Ensure safe working manner in accordance with company health & safety policy. Review risk assessments according to agreed time scales. Reduce unplanned downtime levels. Maintain housekeeping standards to meet audit measurement standards. Compliance to all risk assessments (COSHH, PUWER, EAWR, LOLER, BS7671 regulations) and other engineering regulations. Provide flexible coverage for holiday, sickness and training. Operate production assets when requested to cover production personnel. Carry out additional duties as reasonably requested by the company. Notify the Engineering Maintenance Manager or Director of any matter that cannot be resolved. Values & Behaviours Getting things done - Can Do, support others in making things happen, lead by example, encourage others, actively role model required behaviours, oversee repair and maintenance, provide problem solving guidance, and not tolerate delays in resolving issues. Teamwork - Work well with colleagues, understand others' needs, share views, listen, and enjoy working cooperatively with other line workers. Talent development - Help others achieve goals, take responsibility for own development. High standards - Pride in practice, use time and resources well, maintain safe working practices, pride in job, maintain exemplary workplace organisation & housekeeping. Safety & compliance - Protect assets, minimise waste, reduce risk, never compromise on safety or quality. Service and sales - Customer focus, be prepared to go the extra mile, understand business pressures. Better ways - Support others to develop new ideas, respond positively to new ideas, bring fresh ideas adding value, knowledge of industry best practice. General Notes This job description describes the key areas of the post but is not exhaustive. The description is subject to review and amendment in line with the needs of the business.
May 03, 2026
Full time
Job Title Electrically Biased Shift Technician (Multi-skilled) - Engineering Location & Work Hours Place of Work: Normally at Unicorn Packaging Centre (UPC) or Unicorn Brewery (UB) but may be required to undertake tasks at any of the other premises belonging to the company. Flexibility with regards to working hours and shift schedules (5 days out of 7, Bank Holidays inclusive). Purpose of the role Contribute to the achievement of overall business success by providing engineering support to production teams across the operations under your responsibility. You are responsible for the maintenance and repair of production and site service assets, working any required shift. Key Relationships Shift Managers, Brewers, Process Engineers, Shift Technicians, Quality Team, production, and brewing operators. Person Specification Demonstrate a flexible, hands on, results oriented approach. Passion to strive for high performance. Knowledge and use of lean methods & tools. Determination and a will to succeed. Excellent people skills and the ability to influence effectively. Strong analytical and decision making capability. Capable of implementing change. Carry out PPM and breakdown repair effectively. Must be multi skilled with strong electrical and mechanical skills. Continuous improvement and root cause analysis skills. Ability to interpret documentation in English. Experience in food FMCG or equivalent process industry. Electrical qualification. Strong IT skills. Accountabilities Deliver excellent standards in engineering, safety, quality, productivity, and performance. Provide great communications, ensuring a two way information flow. Coaching operators to improve performance. Driving continuous improvement. Role modelling required behaviours and standards of work. Keep risk assessments and work instructions up to date and accurate. Main Duties Understand machine operation and actively maintain and repair equipment at UPC and/or Brewery. Carry out departmental duties as instructed by the Engineering Maintenance Manager within agreed time scales. Transfer to Unicorn Brewery on emergency in a temporary capacity when required. Maintain all equipment at acceptable standards as determined by the company. Record maintenance and quality data using paper and computerised systems. Diagnose faults on automated systems using laptop PC and PLCs. Provide electrical, mechanical, pneumatic, hydraulic and process maintenance cover on a day to day basis on all production and site assets. Maintain the immediate work area, workshops and engineering service areas at a high standard of cleanliness and tidiness. Promote high standards of workmanship. Work as part of the Engineering Team on maintenance, repair and continuous improvement. Collaboration with other shift technicians on reliability and efficiency. Control over standard of repairs and maintenance; ensure appropriate spare parts usage. Proactively minimise downtime and participate in planned maintenance schedules. Contribute to daily reporting meetings and upcoming changes. Strive continuously to improve plant standard to world class level. Operate within the quality system and complete required records in line with system requirements. Initiate improved working practices and authorise agreed changes through controlled documents. Challenge and empower operators to maintain asset standards. Record parts used, booking against line/equipment and order spare parts promptly. Carry out continuous improvement activities and create T Cards. Participate and contribute to SMED programmes and other lean activities. Lead line improvement/replacement projects and assist engineering apprentices. Assist in new product and capital projects. Ensure safe working manner in accordance with company health & safety policy. Review risk assessments according to agreed time scales. Reduce unplanned downtime levels. Maintain housekeeping standards to meet audit measurement standards. Compliance to all risk assessments (COSHH, PUWER, EAWR, LOLER, BS7671 regulations) and other engineering regulations. Provide flexible coverage for holiday, sickness and training. Operate production assets when requested to cover production personnel. Carry out additional duties as reasonably requested by the company. Notify the Engineering Maintenance Manager or Director of any matter that cannot be resolved. Values & Behaviours Getting things done - Can Do, support others in making things happen, lead by example, encourage others, actively role model required behaviours, oversee repair and maintenance, provide problem solving guidance, and not tolerate delays in resolving issues. Teamwork - Work well with colleagues, understand others' needs, share views, listen, and enjoy working cooperatively with other line workers. Talent development - Help others achieve goals, take responsibility for own development. High standards - Pride in practice, use time and resources well, maintain safe working practices, pride in job, maintain exemplary workplace organisation & housekeeping. Safety & compliance - Protect assets, minimise waste, reduce risk, never compromise on safety or quality. Service and sales - Customer focus, be prepared to go the extra mile, understand business pressures. Better ways - Support others to develop new ideas, respond positively to new ideas, bring fresh ideas adding value, knowledge of industry best practice. General Notes This job description describes the key areas of the post but is not exhaustive. The description is subject to review and amendment in line with the needs of the business.
Buying Administration Assistant Oldham - 30 hours per week - £21,600 - £23,000 DOE An exciting opportunity has arisen for an experienced Sales Administrator & Purchasing Coordinator to join a busy commercial team supporting a major national client. Due to continued growth, the business is expanding its buying function and is looking for someone who can confidently manage supplier communication, quotations, purchasing activity and general sales support. Experience in Hospitality would be advantageous. Key Responsibilities Request, chase and collate supplier quotations Prepare and issue quotations to clients Review drawings/specifications to schedule and take off required materials Raise purchase orders and process material requests Analyse supplier quotes, negotiate pricing and manage supplier relationships Prepare handover packs and attend internal handover meetings Upload project information to internal systems (e.g., Procore) Manage correspondence between internal teams and key accounts Monitor delays and communicate updates internally and externally Work closely with the goods-in team and understand installation workload planning Attend online meetings when required Provide administrative support to the Key Account Manager Check invoices, resolve invoice queries and liaise with the accounts team Support senior management with purchasing tasks, PQQs and tender submissions Skills & Experience Ideally 2+ years' experience in a sales support or purchasing role Experience within materials, equipment or hospitality-related buying is beneficial Strong IT skills, particularly Excel; experience with CRM systems or platforms such as Construction Manager or Procore is advantageous Highly numerate with excellent administrative accuracy Strong communication and organisational skills Hours & Salary 30 hours per week (flexible across 4 full days or 5 shorter days) Salary: £21,600 (dependent on experience) Benefits 19.2 days annual leave (including Christmas shutdown) plus 8 bank holidays Company bonus after 12 months Company pension scheme Health care cover after successful completion of probation For further information or to apply please contact Amanda at Time Recruitment
May 03, 2026
Full time
Buying Administration Assistant Oldham - 30 hours per week - £21,600 - £23,000 DOE An exciting opportunity has arisen for an experienced Sales Administrator & Purchasing Coordinator to join a busy commercial team supporting a major national client. Due to continued growth, the business is expanding its buying function and is looking for someone who can confidently manage supplier communication, quotations, purchasing activity and general sales support. Experience in Hospitality would be advantageous. Key Responsibilities Request, chase and collate supplier quotations Prepare and issue quotations to clients Review drawings/specifications to schedule and take off required materials Raise purchase orders and process material requests Analyse supplier quotes, negotiate pricing and manage supplier relationships Prepare handover packs and attend internal handover meetings Upload project information to internal systems (e.g., Procore) Manage correspondence between internal teams and key accounts Monitor delays and communicate updates internally and externally Work closely with the goods-in team and understand installation workload planning Attend online meetings when required Provide administrative support to the Key Account Manager Check invoices, resolve invoice queries and liaise with the accounts team Support senior management with purchasing tasks, PQQs and tender submissions Skills & Experience Ideally 2+ years' experience in a sales support or purchasing role Experience within materials, equipment or hospitality-related buying is beneficial Strong IT skills, particularly Excel; experience with CRM systems or platforms such as Construction Manager or Procore is advantageous Highly numerate with excellent administrative accuracy Strong communication and organisational skills Hours & Salary 30 hours per week (flexible across 4 full days or 5 shorter days) Salary: £21,600 (dependent on experience) Benefits 19.2 days annual leave (including Christmas shutdown) plus 8 bank holidays Company bonus after 12 months Company pension scheme Health care cover after successful completion of probation For further information or to apply please contact Amanda at Time Recruitment
Seeking a Senior Audit Associate to join the Corporate Audit team of renowned accountancy firm, to be based in Cheltenham. The role would suit someone who has qualified ACA or ACCA and has significant previous audit experience gained in a UK accountancy practice environment. This firm offers a friendly, supportive working environment where talented people can thrive and along with a competitive salary you will enjoy a comprehensive flexible benefits package and a flexible approach to the working environment. As Senior Audit Associate your responsibilities will include: Working as part of a team, or the first point of contact for clients on a day-to-day basis, anticipating client needs, and communicating effectively with clients Assisting in the planning, execution and finalisation of all areas of the audit assignment, and demonstrate an understanding of the different types of risk, considering and managing risk in all interactions with clients Producing work for the team leader, Manager and/or Partner review Nurture business development skills and identifying additional sales opportunities Demonstrate an application and solution-based approach to problem solving Identifying areas requiring improvement in the client's business processes and possible recommendations and assisting with the preparation of the Audit Findings Reports to be provided to the client Being aware of progress against the audit budget and being able to explain variances to the budget to the Manager Potentially travelling to areas outside of the Midlands to support audit teams from other offices Continue to develop skills, building on existing knowledge Couching junior members of the team, providing guidance and assistance as required Please do apply for this Senior Audit Associate role if you satisfy the following criteria: Qualified ACA/ACCA Significant auditing and accounting experience gained within a UK accountancy practice environment Sound understanding of UKGAAP and accounting principles Along with corporate audit experience, Non-Profits and pensions experience would be advantageous Good general IT skills; Microsoft Office, especially Excel and ideally CaseWare Excellent communication skills Energy and enthusiasm with a desire for personal and career development A willingness to travel to client site is essential Submit your CV for this Senior Audit Associate role Unfortunately, we cannot accept applications for this Audit Associate role from candidates that do not have the right to work in the UK, or require visa sponsorship , either currently or in the future. This includes those currently on a student or graduate visa. Additionally, candidates must have experience gained within UK accountancy practice. We stipulate these criteria due to the high volume of applications from outside of the UK. Due to the high volume of applications we receive it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within five days please assume that on this occasion your application has not been successful.
May 03, 2026
Full time
Seeking a Senior Audit Associate to join the Corporate Audit team of renowned accountancy firm, to be based in Cheltenham. The role would suit someone who has qualified ACA or ACCA and has significant previous audit experience gained in a UK accountancy practice environment. This firm offers a friendly, supportive working environment where talented people can thrive and along with a competitive salary you will enjoy a comprehensive flexible benefits package and a flexible approach to the working environment. As Senior Audit Associate your responsibilities will include: Working as part of a team, or the first point of contact for clients on a day-to-day basis, anticipating client needs, and communicating effectively with clients Assisting in the planning, execution and finalisation of all areas of the audit assignment, and demonstrate an understanding of the different types of risk, considering and managing risk in all interactions with clients Producing work for the team leader, Manager and/or Partner review Nurture business development skills and identifying additional sales opportunities Demonstrate an application and solution-based approach to problem solving Identifying areas requiring improvement in the client's business processes and possible recommendations and assisting with the preparation of the Audit Findings Reports to be provided to the client Being aware of progress against the audit budget and being able to explain variances to the budget to the Manager Potentially travelling to areas outside of the Midlands to support audit teams from other offices Continue to develop skills, building on existing knowledge Couching junior members of the team, providing guidance and assistance as required Please do apply for this Senior Audit Associate role if you satisfy the following criteria: Qualified ACA/ACCA Significant auditing and accounting experience gained within a UK accountancy practice environment Sound understanding of UKGAAP and accounting principles Along with corporate audit experience, Non-Profits and pensions experience would be advantageous Good general IT skills; Microsoft Office, especially Excel and ideally CaseWare Excellent communication skills Energy and enthusiasm with a desire for personal and career development A willingness to travel to client site is essential Submit your CV for this Senior Audit Associate role Unfortunately, we cannot accept applications for this Audit Associate role from candidates that do not have the right to work in the UK, or require visa sponsorship , either currently or in the future. This includes those currently on a student or graduate visa. Additionally, candidates must have experience gained within UK accountancy practice. We stipulate these criteria due to the high volume of applications from outside of the UK. Due to the high volume of applications we receive it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within five days please assume that on this occasion your application has not been successful.
Seeking a Senior Audit Associate to join the Corporate Audit team of renowned accountancy firm, to be based on the western outskirts of Birmingham. The role would suit someone who has qualified ACA or ACCA and has significant previous audit experience gained in a UK accountancy practice environment. This firm offers a friendly, supportive working environment where talented people can thrive and along with a competitive salary you will enjoy a comprehensive flexible benefits package and a flexible approach to the working environment. As Senior Audit Associate your responsibilities will include: Working as part of a team, or the first point of contact for clients on a day-to-day basis, anticipating client needs, and communicating effectively with clients Assisting in the planning, execution and finalisation of all areas of the audit assignment, and demonstrate an understanding of the different types of risk, considering and managing risk in all interactions with clients Producing work for the team leader, Manager and/or Partner review Nurture business development skills and identifying additional sales opportunities Demonstrate an application and solution-based approach to problem solving Identifying areas requiring improvement in the client's business processes and possible recommendations and assisting with the preparation of the Audit Findings Reports to be provided to the client Being aware of progress against the audit budget and being able to explain variances to the budget to the Manager Potentially travelling to areas outside of the Midlands to support audit teams from other offices Continue to develop skills, building on existing knowledge Couching junior members of the team, providing guidance and assistance as required Please do apply for this Senior Audit Associate role if you satisfy the following criteria: Qualified ACA/ACCA Significant auditing and accounting experience gained within a UK accountancy practice environment Sound understanding of UKGAAP and accounting principles Along with corporate audit experience, Non-Profits and pensions experience would be advantageous Good general IT skills; Microsoft Office, especially Excel and ideally CaseWare Excellent communication skills Energy and enthusiasm with a desire for personal and career development A willingness to travel to client site is essential Submit your CV for this Senior Audit Associate role Unfortunately, we cannot accept applications for this Audit Associate role from candidates that do not have the right to work in the UK, or require visa sponsorship , either currently or in the future. This includes those currently on a student or graduate visa. Additionally, candidates must have experience gained within UK accountancy practice. We stipulate these criteria due to the high volume of applications from outside of the UK. Due to the high volume of applications we receive it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within five days please assume that on this occasion your application has not been successful.
May 03, 2026
Full time
Seeking a Senior Audit Associate to join the Corporate Audit team of renowned accountancy firm, to be based on the western outskirts of Birmingham. The role would suit someone who has qualified ACA or ACCA and has significant previous audit experience gained in a UK accountancy practice environment. This firm offers a friendly, supportive working environment where talented people can thrive and along with a competitive salary you will enjoy a comprehensive flexible benefits package and a flexible approach to the working environment. As Senior Audit Associate your responsibilities will include: Working as part of a team, or the first point of contact for clients on a day-to-day basis, anticipating client needs, and communicating effectively with clients Assisting in the planning, execution and finalisation of all areas of the audit assignment, and demonstrate an understanding of the different types of risk, considering and managing risk in all interactions with clients Producing work for the team leader, Manager and/or Partner review Nurture business development skills and identifying additional sales opportunities Demonstrate an application and solution-based approach to problem solving Identifying areas requiring improvement in the client's business processes and possible recommendations and assisting with the preparation of the Audit Findings Reports to be provided to the client Being aware of progress against the audit budget and being able to explain variances to the budget to the Manager Potentially travelling to areas outside of the Midlands to support audit teams from other offices Continue to develop skills, building on existing knowledge Couching junior members of the team, providing guidance and assistance as required Please do apply for this Senior Audit Associate role if you satisfy the following criteria: Qualified ACA/ACCA Significant auditing and accounting experience gained within a UK accountancy practice environment Sound understanding of UKGAAP and accounting principles Along with corporate audit experience, Non-Profits and pensions experience would be advantageous Good general IT skills; Microsoft Office, especially Excel and ideally CaseWare Excellent communication skills Energy and enthusiasm with a desire for personal and career development A willingness to travel to client site is essential Submit your CV for this Senior Audit Associate role Unfortunately, we cannot accept applications for this Audit Associate role from candidates that do not have the right to work in the UK, or require visa sponsorship , either currently or in the future. This includes those currently on a student or graduate visa. Additionally, candidates must have experience gained within UK accountancy practice. We stipulate these criteria due to the high volume of applications from outside of the UK. Due to the high volume of applications we receive it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within five days please assume that on this occasion your application has not been successful.
Overview Team LeaderHere at Cuppacoff we are a large diverse organisation that operates a broad range of hospitality franchises across the UK. We aspire to be the best of the best and reflect this in our teams across the country.One of our franchises is Costa Coffee, we want to join them in their mission to inspire the world to love great coffee. Were all about embracing passion, energy and teamwork to serve memorable moments for every one of our customers. If youre an aspiring Store Manager ready to head up a team, this could be the perfect role for you.A bit about the roleAs a Team Leader, youll have your first taste of leadership responsibility, accountability and autonomy. Youll get involved with day-to-day operations, stock maintenance, health & safety, store marketing and other tasty activities. And every day, youll be dedicated to creating uplifting experiences for our customers and inspire your team to keep customer service at the heart of everything they do. What's involved? Taking the lead on shifts to support your colleagues in delivering unbeatable experiences Making the most of peoples talents theyre in the right place to maximise sales Training and accrediting new Baristas Getting familiar with new recipes and ranges, and sharing the exciting news with the team Driving high standards every time, whether thats through the quality of an espresso or monthly coffee excellence scores Becoming a brand ambassador and helping us shine. A bit about you A passion for coffee and people is just the start of what were looking for. What else makes a great Team Leader? Reliability to open and close the store safely and on time Team leadership experience in a buzzing environment Ability to take on shared responsibility whilst on shift and support team members A love of turning knowledge and know-how into hot ideas to help your store succeed Willingness to learn and be bold, brave and action-orientated Flexible approach and can-do attitude, as each day offers exciting new challenges. What we can offer We're really proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits: Up to £13.10 After training Great Opportunities to develop yourself and progress your career Whilst on Shift 50% discount on handmade drinks plus 50% on food and bottled drinks Costa Employee Discount Card 25% off food & drinks in any Costa store when youre not working Employee Assistance Programme Health & Wellbeing Programme Refer a Friend Scheme Company Pension Opportunity to impact your local community by getting involved And if this isn't enough, you'll also enjoy some fundraising for our Costa Foundation, helping children in coffee-growing communities gain access to safe and quality education. A bit about us At the heart of Costa Coffee are our values. We believe in Passion, Warmth, Trust and Courage. Were the No. 1 coffee brand in the UK for the 14th year in a row. Here, youll be part of a genuine, passionate and warm team that shares a love for coffee and a desire to deliver great experiences to our customers, communities and people.At Costa Coffee, we celebrate inclusion and equality and believe everyone should bring their true self to work. We advocate collaboration and transparency. And embrace differences in all that we do.For any reasonable adjustments and general queries please contact This role is for a store owned by one of our franchise partners, their hiring process, salary and benefits may vary from those within a wholly owned Costa store advert.
May 03, 2026
Full time
Overview Team LeaderHere at Cuppacoff we are a large diverse organisation that operates a broad range of hospitality franchises across the UK. We aspire to be the best of the best and reflect this in our teams across the country.One of our franchises is Costa Coffee, we want to join them in their mission to inspire the world to love great coffee. Were all about embracing passion, energy and teamwork to serve memorable moments for every one of our customers. If youre an aspiring Store Manager ready to head up a team, this could be the perfect role for you.A bit about the roleAs a Team Leader, youll have your first taste of leadership responsibility, accountability and autonomy. Youll get involved with day-to-day operations, stock maintenance, health & safety, store marketing and other tasty activities. And every day, youll be dedicated to creating uplifting experiences for our customers and inspire your team to keep customer service at the heart of everything they do. What's involved? Taking the lead on shifts to support your colleagues in delivering unbeatable experiences Making the most of peoples talents theyre in the right place to maximise sales Training and accrediting new Baristas Getting familiar with new recipes and ranges, and sharing the exciting news with the team Driving high standards every time, whether thats through the quality of an espresso or monthly coffee excellence scores Becoming a brand ambassador and helping us shine. A bit about you A passion for coffee and people is just the start of what were looking for. What else makes a great Team Leader? Reliability to open and close the store safely and on time Team leadership experience in a buzzing environment Ability to take on shared responsibility whilst on shift and support team members A love of turning knowledge and know-how into hot ideas to help your store succeed Willingness to learn and be bold, brave and action-orientated Flexible approach and can-do attitude, as each day offers exciting new challenges. What we can offer We're really proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits: Up to £13.10 After training Great Opportunities to develop yourself and progress your career Whilst on Shift 50% discount on handmade drinks plus 50% on food and bottled drinks Costa Employee Discount Card 25% off food & drinks in any Costa store when youre not working Employee Assistance Programme Health & Wellbeing Programme Refer a Friend Scheme Company Pension Opportunity to impact your local community by getting involved And if this isn't enough, you'll also enjoy some fundraising for our Costa Foundation, helping children in coffee-growing communities gain access to safe and quality education. A bit about us At the heart of Costa Coffee are our values. We believe in Passion, Warmth, Trust and Courage. Were the No. 1 coffee brand in the UK for the 14th year in a row. Here, youll be part of a genuine, passionate and warm team that shares a love for coffee and a desire to deliver great experiences to our customers, communities and people.At Costa Coffee, we celebrate inclusion and equality and believe everyone should bring their true self to work. We advocate collaboration and transparency. And embrace differences in all that we do.For any reasonable adjustments and general queries please contact This role is for a store owned by one of our franchise partners, their hiring process, salary and benefits may vary from those within a wholly owned Costa store advert.
Parts Advisor South of Lincoln Full-time Permanent Reed is currently recruiting for a Parts Advisor to join an established client of ours, within a busy branch based in South Lincoln. The Role Reporting to the Parts & Retail Manager , you will support the day-to-day operation of the parts department. The role involves responding to parts enquiries from customers and technicians, processing orders, and consistently delivering a high standard of customer service both face-to-face and over the telephone. This is a customer-facing role within a fast-paced retail environment, requiring accuracy, organisation, and strong communication skills. Key Responsibilities Handling customer and technician enquiries regarding parts Processing, dispatching, and managing customer orders accurately Providing advice on products and services in person, by phone, and via email Handling cash and card payments with attention to detail Supporting retail counter and showroom activity Working effectively as part of a team while using initiative where required About You You will enjoy working with customers and be confident operating in a busy retail setting. Essential skills and experience: Previous experience working in a retail environment Strong communication skills with a polite and professional manner Excellent numeracy, literacy, and attention to detail General computer skills, including email and internet use Ability to work calmly and efficiently during busy periods Team-focused, with the ability to work independently Smart and presentable appearance Motivated by sales and working towards targets Desirable (but not essential): Knowledge of parts or products within the motor or technical sector Experience working in a showroom environment Hours & Contract 39 hours per week Monday-Thursday: 8:00am-4:30pm Friday: 8:00am-3:30pm 30-minute unpaid lunch break Saturdays as per rota Overtime paid at time and a half (after 39 hours, Monday-Friday) Permanent, full-time, hourly paid role Salary Competitive , dependent on skills and experience Benefits 32 days annual leave including bank holidays Company Sick Pay Scheme Workplace Pension Employee Referral Bonus Scheme Winter Flu Jab Service Car Tyre Discount Staff Discount in Country Stores Death in Service Cover (2 x salary) Onsite parking Start Date Immediate (subject to notice period) Our client is looking to interview as soon as possible, with a view to undertake a 2-stage interview process.
May 03, 2026
Full time
Parts Advisor South of Lincoln Full-time Permanent Reed is currently recruiting for a Parts Advisor to join an established client of ours, within a busy branch based in South Lincoln. The Role Reporting to the Parts & Retail Manager , you will support the day-to-day operation of the parts department. The role involves responding to parts enquiries from customers and technicians, processing orders, and consistently delivering a high standard of customer service both face-to-face and over the telephone. This is a customer-facing role within a fast-paced retail environment, requiring accuracy, organisation, and strong communication skills. Key Responsibilities Handling customer and technician enquiries regarding parts Processing, dispatching, and managing customer orders accurately Providing advice on products and services in person, by phone, and via email Handling cash and card payments with attention to detail Supporting retail counter and showroom activity Working effectively as part of a team while using initiative where required About You You will enjoy working with customers and be confident operating in a busy retail setting. Essential skills and experience: Previous experience working in a retail environment Strong communication skills with a polite and professional manner Excellent numeracy, literacy, and attention to detail General computer skills, including email and internet use Ability to work calmly and efficiently during busy periods Team-focused, with the ability to work independently Smart and presentable appearance Motivated by sales and working towards targets Desirable (but not essential): Knowledge of parts or products within the motor or technical sector Experience working in a showroom environment Hours & Contract 39 hours per week Monday-Thursday: 8:00am-4:30pm Friday: 8:00am-3:30pm 30-minute unpaid lunch break Saturdays as per rota Overtime paid at time and a half (after 39 hours, Monday-Friday) Permanent, full-time, hourly paid role Salary Competitive , dependent on skills and experience Benefits 32 days annual leave including bank holidays Company Sick Pay Scheme Workplace Pension Employee Referral Bonus Scheme Winter Flu Jab Service Car Tyre Discount Staff Discount in Country Stores Death in Service Cover (2 x salary) Onsite parking Start Date Immediate (subject to notice period) Our client is looking to interview as soon as possible, with a view to undertake a 2-stage interview process.
Job Title: Chinese Speaking Team Leader Location: Stratford Salary: £26,000 - £30,000 per annum Role: Full-Time Permanent Are you a dynamic and proactive Team Leader or Supervisor a looking for a step up? We are seeking a hands-on, energetic person who leads by example on the shop floor. Our client is a market leading business established in the 1960's, in the heart of London's vibrant and bustling Chinatown. Over the last 55 years they have grown and expanded, opening locations across the UK and are now one of the nation's most diverse food retailers. Working as a Team Leader for this people focused company, you will motivate and inspire your team to provide only the highest levels of service to every customer. As a representative of this growing brand, you will be friendly, positive, approachable, and able to confidently lead and inspire a team to achieve store KPI's. With experience in a supermarket, department store, fashion, or other fast paced retail environment, you will be career driven and be prepared to immerse yourself in the company culture and ethos. IDEAL CANDIDATE Mandarin or Cantonese speaker (Essential) A positive and can-do attitude, and the confidence to lead from the front, maintaining an excellent level of service throughout the store A strong work ethic, able to work at pace and eager to work in a demanding environment where you are rewarded for your hard work Experience working in an environment focused on speed without compromising service essential, this should be within a retail, hospitality or leisure business Current supervisory, team leadership, management experience and looking for career progression A can-do attitude, confident, passionate about people and achieving individually and as a team Punctual, reliable and willing to go the extra mile, you will thrive on hitting targets and love the buzz of a large retail store Articulate, strong communication skills and able to demonstrate a track record of achieving targets A passion for customer experience and delivering retail excellence TEAM LEADER: KEY RESPONSIBILITIES As a Team Leader you will lead, inspire and develop your team, spending most of your day on the shop floor, ensuring every customer is valued as soon as they walk through the door Maximising sales at every opportunity and maintaining positive standards Inspire the team to achieve maximum performance levels through driving teamwork Overseeing product availability, maintaining stock levels as well as organising stock Ensure the store delivers excellent retail standards, outstanding freshness and ensure the team works within a safe environment Help to develop a culture that ensures the customer is at the heart of every decision Driving service standards to achieve sales and exceed customer happiness targets Have the ability to approach problems confidently and resolve them with clear direction, being effective at all times Please note: this role will require an initial training period of 3 months to be spent at the Tottenham location, for which travel costs will be covered. If you're a career focused Deputy Manager or Team Leader who thrives in a face paced role in an agile environment and you're looking for a new challenge. APPLY NOW for immediate consideration. About us: This Deputy Store Manager role is handled by McCarthy Recruitment, an award-winning multi-sector recruitment consultancy. We are committed to unlocking your full potential and finding your perfect role.Start your journey today. Apply now or find us online: Web: McCarthy Recruitment LinkedIn: McCarthy Recruitment Facebook: McCarthyRecruitment Instagram: McCarthyrecruitment The Legal Bit: We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. By applying for this role, you are explicitly consenting for McCarthy Recruitment to hold and process your data in compliance with the General Data Protection Regulations. And your details will be added to our holding database. We process certain personal information about you for our legitimate business interests to identify and contact suitable candidates about positions that may be relevant to them. Details are set out in our privacy policy at privacy. If you wish to exercise your right to access, erase or restrict the processing of your data please contact us at the office and we will respond to your query.
May 03, 2026
Full time
Job Title: Chinese Speaking Team Leader Location: Stratford Salary: £26,000 - £30,000 per annum Role: Full-Time Permanent Are you a dynamic and proactive Team Leader or Supervisor a looking for a step up? We are seeking a hands-on, energetic person who leads by example on the shop floor. Our client is a market leading business established in the 1960's, in the heart of London's vibrant and bustling Chinatown. Over the last 55 years they have grown and expanded, opening locations across the UK and are now one of the nation's most diverse food retailers. Working as a Team Leader for this people focused company, you will motivate and inspire your team to provide only the highest levels of service to every customer. As a representative of this growing brand, you will be friendly, positive, approachable, and able to confidently lead and inspire a team to achieve store KPI's. With experience in a supermarket, department store, fashion, or other fast paced retail environment, you will be career driven and be prepared to immerse yourself in the company culture and ethos. IDEAL CANDIDATE Mandarin or Cantonese speaker (Essential) A positive and can-do attitude, and the confidence to lead from the front, maintaining an excellent level of service throughout the store A strong work ethic, able to work at pace and eager to work in a demanding environment where you are rewarded for your hard work Experience working in an environment focused on speed without compromising service essential, this should be within a retail, hospitality or leisure business Current supervisory, team leadership, management experience and looking for career progression A can-do attitude, confident, passionate about people and achieving individually and as a team Punctual, reliable and willing to go the extra mile, you will thrive on hitting targets and love the buzz of a large retail store Articulate, strong communication skills and able to demonstrate a track record of achieving targets A passion for customer experience and delivering retail excellence TEAM LEADER: KEY RESPONSIBILITIES As a Team Leader you will lead, inspire and develop your team, spending most of your day on the shop floor, ensuring every customer is valued as soon as they walk through the door Maximising sales at every opportunity and maintaining positive standards Inspire the team to achieve maximum performance levels through driving teamwork Overseeing product availability, maintaining stock levels as well as organising stock Ensure the store delivers excellent retail standards, outstanding freshness and ensure the team works within a safe environment Help to develop a culture that ensures the customer is at the heart of every decision Driving service standards to achieve sales and exceed customer happiness targets Have the ability to approach problems confidently and resolve them with clear direction, being effective at all times Please note: this role will require an initial training period of 3 months to be spent at the Tottenham location, for which travel costs will be covered. If you're a career focused Deputy Manager or Team Leader who thrives in a face paced role in an agile environment and you're looking for a new challenge. APPLY NOW for immediate consideration. About us: This Deputy Store Manager role is handled by McCarthy Recruitment, an award-winning multi-sector recruitment consultancy. We are committed to unlocking your full potential and finding your perfect role.Start your journey today. Apply now or find us online: Web: McCarthy Recruitment LinkedIn: McCarthy Recruitment Facebook: McCarthyRecruitment Instagram: McCarthyrecruitment The Legal Bit: We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. By applying for this role, you are explicitly consenting for McCarthy Recruitment to hold and process your data in compliance with the General Data Protection Regulations. And your details will be added to our holding database. We process certain personal information about you for our legitimate business interests to identify and contact suitable candidates about positions that may be relevant to them. Details are set out in our privacy policy at privacy. If you wish to exercise your right to access, erase or restrict the processing of your data please contact us at the office and we will respond to your query.
Area Manager Location: South West Salary: Up to £70,000 per annum + Car + Bonus Role: Permanent Full-timeWe're recruiting a Area Manager to take responsibility for a group of stores within one of the UK's best-known food retail brands.This role sits at the heart of the retail operation, focused on consistent delivery, strong leadership and improving performance across the region. It would suit an experienced multi-site leader from supermarkets, convenience or food retail who is confident managing both people and performance in a fast-moving environment. What you'll be doing as a Area Manager Taking full accountability for trading performance across your region, ensuring stores deliver against sales, profit and operational targets Setting clear direction for your Store Managers, using regular reviews to track performance and drive improvement Supporting and developing your management teams to improve capability, consistency and results Maintaining high standards across availability, replenishment, merchandising and store routines Ensuring company processes and ways of working are followed consistently to drive efficiency and control costs Using reporting and insight to identify issues quickly and implement practical, effective solutions Creating a culture focused on delivery, accountability and a strong customer offer What we're looking for Experience in a multi-site leadership role within food retail, supermarkets or convenience (Regional Manager, Area Manager or similar) Strong operational knowledge of high-volume retail, including stock flow, availability and store standards A practical, hands-on leader who is comfortable being visible in stores and close to the detail Proven ability to improve performance through clear direction and strong follow-up Experience developing managers and building capability across a region Well organised, resilient and able to manage multiple priorities at pace Commercially aware, with a focus on delivering results in a structured way Why join? A well-established retail brand with a strong presence across the UK A role with real accountability across a defined region Opportunity to further develop your multi-site leadership experience A business that values consistency, pace and strong execution Company car & performance bonus Ready for your next step as a Area Manager ?If you're currently operating in a multi-site role and looking to take on broader responsibility within food retail, apply now.About us:This Regional Manager role is handled by McCarthy Recruitment, an award-winning multi-sector recruitment consultancy. We are committed to unlocking your full potential and finding your perfect role.Start your journey today. Apply now or find us online: Web: McCarthy Recruitment LinkedIn: McCarthy Recruitment Facebook: McCarthyRecruitment Instagram: McCarthyrecruitmentThe Legal Bit: We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. By applying for this role, you are explicitly consenting for McCarthy Recruitment to hold and process your data in compliance with the General Data Protection Regulations. And your details will be added to our holding database. We process certain personal information about you for our legitimate business interests to identify and contact suitable candidates about positions that may be relevant to them. Details are set out in our privacy policy at privacy. If you wish to exercise your right to access, erase or restrict the processing of your data please contact us at the office and we will respond to your query.
May 03, 2026
Full time
Area Manager Location: South West Salary: Up to £70,000 per annum + Car + Bonus Role: Permanent Full-timeWe're recruiting a Area Manager to take responsibility for a group of stores within one of the UK's best-known food retail brands.This role sits at the heart of the retail operation, focused on consistent delivery, strong leadership and improving performance across the region. It would suit an experienced multi-site leader from supermarkets, convenience or food retail who is confident managing both people and performance in a fast-moving environment. What you'll be doing as a Area Manager Taking full accountability for trading performance across your region, ensuring stores deliver against sales, profit and operational targets Setting clear direction for your Store Managers, using regular reviews to track performance and drive improvement Supporting and developing your management teams to improve capability, consistency and results Maintaining high standards across availability, replenishment, merchandising and store routines Ensuring company processes and ways of working are followed consistently to drive efficiency and control costs Using reporting and insight to identify issues quickly and implement practical, effective solutions Creating a culture focused on delivery, accountability and a strong customer offer What we're looking for Experience in a multi-site leadership role within food retail, supermarkets or convenience (Regional Manager, Area Manager or similar) Strong operational knowledge of high-volume retail, including stock flow, availability and store standards A practical, hands-on leader who is comfortable being visible in stores and close to the detail Proven ability to improve performance through clear direction and strong follow-up Experience developing managers and building capability across a region Well organised, resilient and able to manage multiple priorities at pace Commercially aware, with a focus on delivering results in a structured way Why join? A well-established retail brand with a strong presence across the UK A role with real accountability across a defined region Opportunity to further develop your multi-site leadership experience A business that values consistency, pace and strong execution Company car & performance bonus Ready for your next step as a Area Manager ?If you're currently operating in a multi-site role and looking to take on broader responsibility within food retail, apply now.About us:This Regional Manager role is handled by McCarthy Recruitment, an award-winning multi-sector recruitment consultancy. We are committed to unlocking your full potential and finding your perfect role.Start your journey today. Apply now or find us online: Web: McCarthy Recruitment LinkedIn: McCarthy Recruitment Facebook: McCarthyRecruitment Instagram: McCarthyrecruitmentThe Legal Bit: We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. By applying for this role, you are explicitly consenting for McCarthy Recruitment to hold and process your data in compliance with the General Data Protection Regulations. And your details will be added to our holding database. We process certain personal information about you for our legitimate business interests to identify and contact suitable candidates about positions that may be relevant to them. Details are set out in our privacy policy at privacy. If you wish to exercise your right to access, erase or restrict the processing of your data please contact us at the office and we will respond to your query.
General Store Manager Large Format Retail Salary £65-80,000 This is not a typical Store Manager role. We're working with a leading UK retail brand to appoint a high-performing Store Manager for a large-format, high-turnover site. This role is about leading at scale-managing complexity, driving performance, and building a team that can deliver consistently in a demanding, fast-paced environment. If you thrive on accountability, pace, and leading large teams to deliver measurable results, this is where you step up. What You'll Be Responsible for as a General Store Manager This is a big leadership role with real operational depth. You'll take full ownership of a large-format store-leading multiple departments, driving commercial performance, and ensuring operational excellence across the board. Lead a large, multi-layered team - develop managers, not just individuals Own full-store performance - sales, labour, stock, and profitability Drive operational excellence - from stock flow and availability to compliance and standards Create a high-performance culture - clear expectations, strong accountability, consistent delivery Make fast, informed decisions - balancing customer experience with commercial priorities Why This Role Stands Out Top Store Managers in large-format retail look for scale, challenge, and progression-this delivers all three. True scale & complexity - lead a high-volume store with multiple moving parts Autonomy & accountability - real ownership of performance, not just execution Progression into senior leadership - clear pathways into Area and Regional roles Well-established brand - strong infrastructure, systems, and support What We're Looking For in our new General Store Manager This role suits a proven operator who can lead at scale. Experience managing a large-format, high-volume retail environment Strong track record of delivering against sales, labour, and operational KPIs Experience leading large teams and developing department managers Highly organised, commercially aware, and comfortable with complexity Resilient, decisive, and thrives in a fast-paced environment What You'll Get Industry leading salary and bonus package Structured development and progression opportunities A role with real influence over a major retail operation A business that values performance, leadership, and results Apply now for an initial conversation! BH36009
May 03, 2026
Full time
General Store Manager Large Format Retail Salary £65-80,000 This is not a typical Store Manager role. We're working with a leading UK retail brand to appoint a high-performing Store Manager for a large-format, high-turnover site. This role is about leading at scale-managing complexity, driving performance, and building a team that can deliver consistently in a demanding, fast-paced environment. If you thrive on accountability, pace, and leading large teams to deliver measurable results, this is where you step up. What You'll Be Responsible for as a General Store Manager This is a big leadership role with real operational depth. You'll take full ownership of a large-format store-leading multiple departments, driving commercial performance, and ensuring operational excellence across the board. Lead a large, multi-layered team - develop managers, not just individuals Own full-store performance - sales, labour, stock, and profitability Drive operational excellence - from stock flow and availability to compliance and standards Create a high-performance culture - clear expectations, strong accountability, consistent delivery Make fast, informed decisions - balancing customer experience with commercial priorities Why This Role Stands Out Top Store Managers in large-format retail look for scale, challenge, and progression-this delivers all three. True scale & complexity - lead a high-volume store with multiple moving parts Autonomy & accountability - real ownership of performance, not just execution Progression into senior leadership - clear pathways into Area and Regional roles Well-established brand - strong infrastructure, systems, and support What We're Looking For in our new General Store Manager This role suits a proven operator who can lead at scale. Experience managing a large-format, high-volume retail environment Strong track record of delivering against sales, labour, and operational KPIs Experience leading large teams and developing department managers Highly organised, commercially aware, and comfortable with complexity Resilient, decisive, and thrives in a fast-paced environment What You'll Get Industry leading salary and bonus package Structured development and progression opportunities A role with real influence over a major retail operation A business that values performance, leadership, and results Apply now for an initial conversation! BH36009
BuyerLocation: Avonmouth, Cabot ParkPackage: Basic salary up to £34,000 (dependent on experience) plus bonus & flexible benefits package including 25 days annual leave. Hours: 37.5 per week, Monday - Friday, 8:30am - 5:00pmSector: Packaging distributionProtecting what matters, together We're dedicated to protecting what matters most - our people, our customers, our communities, and the environment. At Macfarlane Packaging, our commitment to customer satisfaction, sustainability and continual improvement creates a highly collaborative, supportive, and friendly workplace where you can unpack a career that grows. With history stretching back over 75 years, we offer stability whilst always striving for continual growth. Our fast-paced, results-driven approach will challenge and often stretch you, but it will also give you opportunities for personal and professional development. Every colleague has the chance to directly influence our success, leading to real job satisfaction and achievement, at all stages of your career. We provide competitive pay and personalised incentives, alongside adaptable benefits to make your rewards package go further. And additionally, the way we work prioritises work-life balance and flexibility, empowering our colleagues to manage what is most important to them. Our business values commitment, diligence, teamwork, adaptability, and a thirst for learning so if this sounds like you, come and join us to help drive change that enables businesses to plan for a better future.The Buyer Role Working as a member of our local procurement team in Avonmouth. In this role, you will support efficient procurement processes to meet sales and profit targets. Responsibilities shall include sourcing products at competitive prices, ensuring quality, and meeting delivery timelines. Collaborating closely with our internal and sales teams, you will adhere to and uphold our procurement strategies whilst negotiating terms with suppliers to drive operational efficiency. Monitoring market trends and supplier performance, you will identify opportunities for process improvement and cost optimisation, contributing to the organisation's competitiveness and profitability. Please note, this position is wholly office based and due to the location of our Avonmouth site, own transport is preferred.Buyer Key Duties Support the management and development of the Regional Distribution Centre (RDC) supplier base to deliver maximum service at the lowest cost. Negotiate prices and service agreements with local suppliers to ensure cost-effectiveness and quality standards. Liaise with the Category Manager and Procurement Manager to align RDC procurement strategy with company objectives. Ensure that RDC purchasing transactions are carried out in a timely and cost-effective manner, administering purchase orders and associated administration efficiently. Manage the tender process efficiently to secure competitive pricing and favourable terms from suppliers. Source alternative suppliers when necessary to diversify supplier base and mitigate risks. Monitor quality and service levels regularly to maintain high standards and address any issues promptly. Develop awareness of the profit implications of stock holding costs, including redundant and damaged stock, and take appropriate actions to minimise losses. Work in partnership with the Logistics and Warehouse team to optimise stock holding volumes and ensure efficient inventory management. Develop and maintain a good knowledge of all packaging solutions, sharing insights and expertise with colleagues to enhance collective knowledge. Negotiate discounts based on volumes with local suppliers to maximise margin and profitability. Identify potential customers from supplier contacts to explore business opportunities and expand customer base. Promote cooperation between departments and RDCs across the group to enhance operational efficiency and collaboration. What you will bring The successful applicant will ideally meet with the following criteria Essential: Experience of working within a fast-paced purchasing environment with the ability to prioritise tasks effectively Varied exposure to product sourcing across a range of local & national suppliers Experience of negotiating best price & service to secure new supplier arrangements Sound communication skills both verbal and written IT/PC literate with solid competency and working knowledge of Microsoft Office and internet Desirable: Prior experience of Microsoft Dynamics and/or other sourcing software packages Minimum 18 months buying experience within a commercial purchasing/procurement environment A background of working with hundreds of different product lines and unique item codes Experience in prior role of close inter-department working (i.e. with sales/purchasing) CIPs accredited & part or full qualified Prior knowledge of general packaging, packaging design, and their application What you will get We provide a competitive basic starting salary (weighted higher to reflect tempoary contract) and operate a range of rewarding bonus/incentive schemes. Our flexible employee benefits package can include: - 25 days annual leave (rising to 27 days with service) plus all public/bank holidays Additional Holiday purchasing scheme (run annually) Contributory pension scheme Free parking at most of our site locations Annual (company paid) volunteering day Employee assistance program to support & advise with well-being & any issues Extensive range of training/development & potential progression opportunities Employee discount scheme (discounts on several major retail/leisure brands) Simply Health/Dental Cover option or BUPA cover for qualifying roles Enhanced HR policies relating to various employee rights & en
May 03, 2026
Full time
BuyerLocation: Avonmouth, Cabot ParkPackage: Basic salary up to £34,000 (dependent on experience) plus bonus & flexible benefits package including 25 days annual leave. Hours: 37.5 per week, Monday - Friday, 8:30am - 5:00pmSector: Packaging distributionProtecting what matters, together We're dedicated to protecting what matters most - our people, our customers, our communities, and the environment. At Macfarlane Packaging, our commitment to customer satisfaction, sustainability and continual improvement creates a highly collaborative, supportive, and friendly workplace where you can unpack a career that grows. With history stretching back over 75 years, we offer stability whilst always striving for continual growth. Our fast-paced, results-driven approach will challenge and often stretch you, but it will also give you opportunities for personal and professional development. Every colleague has the chance to directly influence our success, leading to real job satisfaction and achievement, at all stages of your career. We provide competitive pay and personalised incentives, alongside adaptable benefits to make your rewards package go further. And additionally, the way we work prioritises work-life balance and flexibility, empowering our colleagues to manage what is most important to them. Our business values commitment, diligence, teamwork, adaptability, and a thirst for learning so if this sounds like you, come and join us to help drive change that enables businesses to plan for a better future.The Buyer Role Working as a member of our local procurement team in Avonmouth. In this role, you will support efficient procurement processes to meet sales and profit targets. Responsibilities shall include sourcing products at competitive prices, ensuring quality, and meeting delivery timelines. Collaborating closely with our internal and sales teams, you will adhere to and uphold our procurement strategies whilst negotiating terms with suppliers to drive operational efficiency. Monitoring market trends and supplier performance, you will identify opportunities for process improvement and cost optimisation, contributing to the organisation's competitiveness and profitability. Please note, this position is wholly office based and due to the location of our Avonmouth site, own transport is preferred.Buyer Key Duties Support the management and development of the Regional Distribution Centre (RDC) supplier base to deliver maximum service at the lowest cost. Negotiate prices and service agreements with local suppliers to ensure cost-effectiveness and quality standards. Liaise with the Category Manager and Procurement Manager to align RDC procurement strategy with company objectives. Ensure that RDC purchasing transactions are carried out in a timely and cost-effective manner, administering purchase orders and associated administration efficiently. Manage the tender process efficiently to secure competitive pricing and favourable terms from suppliers. Source alternative suppliers when necessary to diversify supplier base and mitigate risks. Monitor quality and service levels regularly to maintain high standards and address any issues promptly. Develop awareness of the profit implications of stock holding costs, including redundant and damaged stock, and take appropriate actions to minimise losses. Work in partnership with the Logistics and Warehouse team to optimise stock holding volumes and ensure efficient inventory management. Develop and maintain a good knowledge of all packaging solutions, sharing insights and expertise with colleagues to enhance collective knowledge. Negotiate discounts based on volumes with local suppliers to maximise margin and profitability. Identify potential customers from supplier contacts to explore business opportunities and expand customer base. Promote cooperation between departments and RDCs across the group to enhance operational efficiency and collaboration. What you will bring The successful applicant will ideally meet with the following criteria Essential: Experience of working within a fast-paced purchasing environment with the ability to prioritise tasks effectively Varied exposure to product sourcing across a range of local & national suppliers Experience of negotiating best price & service to secure new supplier arrangements Sound communication skills both verbal and written IT/PC literate with solid competency and working knowledge of Microsoft Office and internet Desirable: Prior experience of Microsoft Dynamics and/or other sourcing software packages Minimum 18 months buying experience within a commercial purchasing/procurement environment A background of working with hundreds of different product lines and unique item codes Experience in prior role of close inter-department working (i.e. with sales/purchasing) CIPs accredited & part or full qualified Prior knowledge of general packaging, packaging design, and their application What you will get We provide a competitive basic starting salary (weighted higher to reflect tempoary contract) and operate a range of rewarding bonus/incentive schemes. Our flexible employee benefits package can include: - 25 days annual leave (rising to 27 days with service) plus all public/bank holidays Additional Holiday purchasing scheme (run annually) Contributory pension scheme Free parking at most of our site locations Annual (company paid) volunteering day Employee assistance program to support & advise with well-being & any issues Extensive range of training/development & potential progression opportunities Employee discount scheme (discounts on several major retail/leisure brands) Simply Health/Dental Cover option or BUPA cover for qualifying roles Enhanced HR policies relating to various employee rights & en
We are the UK's leading supplier of quality timber doors, a successful family run business looking for an enthusiastic Sales and Customer Support Advisor to provide outstanding service and advice to a range of customers, primarily customer facing. Working from our new store in Farnham which opened in November and as part of our professional and friendly team of 3, we offer a competitive salary, annual discretionary bonus, company pension, 23 days holiday, staff discount, My Staff Shop platform, cycle to work and Electric car schemes, Referral Program, sick pay after qualifying period. You will be serving customers face to face and handling incoming telephone enquiries, and will be expected to professionally and efficiently deal with queries, converting them into orders whilst providing exceptional consumer advice on our products. The role would candidates with previous experience working in the retail sector for companies like Carphone Warehouse, John Lewis, Currys, B&Q or similar. We are looking for candidates with proven sales experience and customer service skills who have the confidence to approach customers. You must have good PC skills and be a fast learner with the ability to retain product information, along with good telephone skills to follow up on orders. Reporting to the Branch Manager, your key duties will be: Sales Duties • Deliver excellent customer service that exceeds all customer's expectations. • Approaching customers and ensuring that they are dealt with efficiently, courteously and as promptly as possible. • Dealing with customers' orders and queries in a confident, efficient and professional manner. • Comprehensive product knowledge (enabling alternatives to be suggested to customers and expert advice given). • Wherever possible, identifying improvements to processes to enhance customer service, reduce costs, improve margin etc. • Matching the needs of the customer to the best product available, remembering upselling and stock levels. • Ensuring all deliveries are checked off accurately, promptly and that relevant paperwork is passed on efficiently and quickly. • Resolving any customer issues/inquiries to a satisfactory conclusion. • Keeping paperwork precise and clear so that tasks may be followed by colleagues (particularly whoever is covering for your day off). • Create effective, up-to-date displays in the showroom, ensuring that all products are clearly coded, priced and kept clean and well presented. • Ensure specific customer requirements (e.g. glass, rebating etc.) are processed efficiently, promptly and to meet delivery promise. • Ensure all promises made to customers are realistic, achievable and are completed. • Be prepared to deputise effectively in the absence of the Branch Manager or Assistant Manager. General Duties • Keep a customer friendly, working environment and follow the clear-desk policy at the end of each day. • Prepare and assist with stocktakes adhering to Company procedure. • Supplied company uniform to be worn at all times and kept neat, clean and presentable, ensuring work wear and appearance standards are adhered to. • Assist with the training and development of all new recruits. • Report any Health and Safety issues to your line manager. • Take on any reasonable ad hoc duties to ensure the smooth running of The Company. To be successful for the Sales and Customer Support Advisor role you will have proven sales experience selling an actual product and the desire to work in the retail sector interacting with customers face to face and by telephone and have a good knowledge of Microsoft and the ability to learn to use inhouse purchasing systems. You should have the ability to show customer service skills and be confident dealing with colleagues and customers. The role would suit candidates seeking to join a large, well established, and secure company who can offer full training and the chance to learn and develop. We are an excellent company to work for, joining an organisation that looks after its staff with an extensive benefit package and salary. Please send your CV for immediate consideration.
May 03, 2026
Full time
We are the UK's leading supplier of quality timber doors, a successful family run business looking for an enthusiastic Sales and Customer Support Advisor to provide outstanding service and advice to a range of customers, primarily customer facing. Working from our new store in Farnham which opened in November and as part of our professional and friendly team of 3, we offer a competitive salary, annual discretionary bonus, company pension, 23 days holiday, staff discount, My Staff Shop platform, cycle to work and Electric car schemes, Referral Program, sick pay after qualifying period. You will be serving customers face to face and handling incoming telephone enquiries, and will be expected to professionally and efficiently deal with queries, converting them into orders whilst providing exceptional consumer advice on our products. The role would candidates with previous experience working in the retail sector for companies like Carphone Warehouse, John Lewis, Currys, B&Q or similar. We are looking for candidates with proven sales experience and customer service skills who have the confidence to approach customers. You must have good PC skills and be a fast learner with the ability to retain product information, along with good telephone skills to follow up on orders. Reporting to the Branch Manager, your key duties will be: Sales Duties • Deliver excellent customer service that exceeds all customer's expectations. • Approaching customers and ensuring that they are dealt with efficiently, courteously and as promptly as possible. • Dealing with customers' orders and queries in a confident, efficient and professional manner. • Comprehensive product knowledge (enabling alternatives to be suggested to customers and expert advice given). • Wherever possible, identifying improvements to processes to enhance customer service, reduce costs, improve margin etc. • Matching the needs of the customer to the best product available, remembering upselling and stock levels. • Ensuring all deliveries are checked off accurately, promptly and that relevant paperwork is passed on efficiently and quickly. • Resolving any customer issues/inquiries to a satisfactory conclusion. • Keeping paperwork precise and clear so that tasks may be followed by colleagues (particularly whoever is covering for your day off). • Create effective, up-to-date displays in the showroom, ensuring that all products are clearly coded, priced and kept clean and well presented. • Ensure specific customer requirements (e.g. glass, rebating etc.) are processed efficiently, promptly and to meet delivery promise. • Ensure all promises made to customers are realistic, achievable and are completed. • Be prepared to deputise effectively in the absence of the Branch Manager or Assistant Manager. General Duties • Keep a customer friendly, working environment and follow the clear-desk policy at the end of each day. • Prepare and assist with stocktakes adhering to Company procedure. • Supplied company uniform to be worn at all times and kept neat, clean and presentable, ensuring work wear and appearance standards are adhered to. • Assist with the training and development of all new recruits. • Report any Health and Safety issues to your line manager. • Take on any reasonable ad hoc duties to ensure the smooth running of The Company. To be successful for the Sales and Customer Support Advisor role you will have proven sales experience selling an actual product and the desire to work in the retail sector interacting with customers face to face and by telephone and have a good knowledge of Microsoft and the ability to learn to use inhouse purchasing systems. You should have the ability to show customer service skills and be confident dealing with colleagues and customers. The role would suit candidates seeking to join a large, well established, and secure company who can offer full training and the chance to learn and develop. We are an excellent company to work for, joining an organisation that looks after its staff with an extensive benefit package and salary. Please send your CV for immediate consideration.
Birchgrove is an innovative build-to-rent operator, exclusively for the over 65s. We bring purpose to our work and make a meaningful difference to the lives of our colleagues and our customers. We put our colleagues and residents at the heart of everything that we do and love to make a difference. The Role As the Assistant Manager you will play a pivotal role in supporting the General Manager in all aspects of managing our community. Reporting directly to the General Manager, you will assist in leading the team, ensuring operational excellence, and delivering exceptional service to our residents.This opportunity is perfect for an ambitious candidate seeking advancement to a general management position or aiming to transition from a supervisory role to gain comprehensive managerial experience. We are looking for someone to join the team in mid June. The Person The ideal applicant should ideally have: Proven ability or willingness to contribute to effective sales strategies and operations. Brings experience from retirement living, hospitality, healthcare or property Knowledge of financial management, capable of supporting budget management and financial performance analysis. Excellent leadership skills with the ability to motivate and manage teams effectively. Committed to enhancing residents' well-being and fostering a sense of community. Possesses adaptability and strong decision-making skills to manage competing priorities. Demonstrates ambition and a results-oriented mindset. Willingness to work flexible hours, including weekends, to meet development needs. Values aligned with our philosophy as outlined on our website To have experience in conducting resident assessments, including elements covering health and welfare. To have a firm understanding of safeguarding adults at Risk Experience in caring for residents who have health related issues, including dementia To have experience managing a team, including the direct supervision of staff To have experience creating and implementing risk assessments Key Responsibilities Key responsibilities will include: Act as the primary deputy for the General Manager, assuming leadership responsibilities in their absence. To promote the independence of our residents including providing opportunities to use their skills and enhance their quality of life, while maintaining their independence, dignity, and privacy. Assisting in providing operational leadership for day-to-day operations, covering sales, F&B, housekeeping, maintenance, and resident well-being. Ensuring compliance with Health & Safety policies and procedures and helping with risk assessments and other relevant reporting duties. Assisting in managing rotas. Supporting financial management, including rent control, cost control and overall budget management. Oversee the housekeeping team to maintain high cleanliness standards throughout the development. Manage inventory of consumables and coordinate replenishment orders as necessary. Take charge of planning and executing various events for residents, ensuring they remain relevant, help foster community and inclusion, and align with resident's preferences. Support in supervising building and apartment maintenance to ensure timely resolution of reactive requests and adherence to scheduled preventative maintenance. Collaborating with the sales effort through planning sessions, outreach initiatives, tours, home visits and other sales-related tasks. Provide constructive feedback and contribute to refining internal operational processes to enhance service delivery and customer satisfaction. Additional responsibilities as assigned by the General Manager to support the overall success and smooth operation of Birchgrove's neighbourhood. Why Work for us Opportunity for growth: We are committed to fostering professional development and providing opportunities for growth investing in our employee's career progression. We foster a collaborative and innovative culture where ideas are valued, and creativity is encouraged. We believe in working together as team to solve challenges and drive innovation all whilst having real autonomy of role. Birchgrove is dedicated to making a positive impact on our residents and the community. As part of our team, you will have the opportunity to work on projects that have a real and meaningful impact. Competitive compensation and benefits including health care cash back and electric car scheme We believe in the power of diversity and inclusion. We are committed to an inclusive workplace where individuals from all backgrounds and experiences are welcome and valued. Birchgrove is known as the leading company in its field within the UK. Joining our team means being part of a reputable and respected organisation. We are passionate about what we do and are looking for individuals who share our values and vision. If you are seeking a fulfilling career and a positive work environment, we encourage you to apply and become a part of our dynamic team. If you would like to pop in for a coffee and a chat please let us know.REF-
May 03, 2026
Full time
Birchgrove is an innovative build-to-rent operator, exclusively for the over 65s. We bring purpose to our work and make a meaningful difference to the lives of our colleagues and our customers. We put our colleagues and residents at the heart of everything that we do and love to make a difference. The Role As the Assistant Manager you will play a pivotal role in supporting the General Manager in all aspects of managing our community. Reporting directly to the General Manager, you will assist in leading the team, ensuring operational excellence, and delivering exceptional service to our residents.This opportunity is perfect for an ambitious candidate seeking advancement to a general management position or aiming to transition from a supervisory role to gain comprehensive managerial experience. We are looking for someone to join the team in mid June. The Person The ideal applicant should ideally have: Proven ability or willingness to contribute to effective sales strategies and operations. Brings experience from retirement living, hospitality, healthcare or property Knowledge of financial management, capable of supporting budget management and financial performance analysis. Excellent leadership skills with the ability to motivate and manage teams effectively. Committed to enhancing residents' well-being and fostering a sense of community. Possesses adaptability and strong decision-making skills to manage competing priorities. Demonstrates ambition and a results-oriented mindset. Willingness to work flexible hours, including weekends, to meet development needs. Values aligned with our philosophy as outlined on our website To have experience in conducting resident assessments, including elements covering health and welfare. To have a firm understanding of safeguarding adults at Risk Experience in caring for residents who have health related issues, including dementia To have experience managing a team, including the direct supervision of staff To have experience creating and implementing risk assessments Key Responsibilities Key responsibilities will include: Act as the primary deputy for the General Manager, assuming leadership responsibilities in their absence. To promote the independence of our residents including providing opportunities to use their skills and enhance their quality of life, while maintaining their independence, dignity, and privacy. Assisting in providing operational leadership for day-to-day operations, covering sales, F&B, housekeeping, maintenance, and resident well-being. Ensuring compliance with Health & Safety policies and procedures and helping with risk assessments and other relevant reporting duties. Assisting in managing rotas. Supporting financial management, including rent control, cost control and overall budget management. Oversee the housekeeping team to maintain high cleanliness standards throughout the development. Manage inventory of consumables and coordinate replenishment orders as necessary. Take charge of planning and executing various events for residents, ensuring they remain relevant, help foster community and inclusion, and align with resident's preferences. Support in supervising building and apartment maintenance to ensure timely resolution of reactive requests and adherence to scheduled preventative maintenance. Collaborating with the sales effort through planning sessions, outreach initiatives, tours, home visits and other sales-related tasks. Provide constructive feedback and contribute to refining internal operational processes to enhance service delivery and customer satisfaction. Additional responsibilities as assigned by the General Manager to support the overall success and smooth operation of Birchgrove's neighbourhood. Why Work for us Opportunity for growth: We are committed to fostering professional development and providing opportunities for growth investing in our employee's career progression. We foster a collaborative and innovative culture where ideas are valued, and creativity is encouraged. We believe in working together as team to solve challenges and drive innovation all whilst having real autonomy of role. Birchgrove is dedicated to making a positive impact on our residents and the community. As part of our team, you will have the opportunity to work on projects that have a real and meaningful impact. Competitive compensation and benefits including health care cash back and electric car scheme We believe in the power of diversity and inclusion. We are committed to an inclusive workplace where individuals from all backgrounds and experiences are welcome and valued. Birchgrove is known as the leading company in its field within the UK. Joining our team means being part of a reputable and respected organisation. We are passionate about what we do and are looking for individuals who share our values and vision. If you are seeking a fulfilling career and a positive work environment, we encourage you to apply and become a part of our dynamic team. If you would like to pop in for a coffee and a chat please let us know.REF-
Location: London Gateway, Essex (with regular client and site travel) Salary: up to £70,000 + car Summary: We are seeking an experienced Key Account Manager to take full ownership of a high-value, multi-million pound contract. This is a senior, customer-facing role responsible for protecting and growing a strategic partnership while ensuring contractual, operational and commercial excellence. Acting as the point of accountability, you will sit at the intersection of the customer, internal operations and senior stakeholders. You will be required to demonstrate resilience, commercial confidence and the ability to manage expectations clearly and professionally, even in high-pressure situations. Key Responsibilities Own and manage a complex, strategic customer relationship at both UK and European level. Build strong, credible relationships with senior client stakeholders. Proactively manage customer expectations through clear, structured and transparent communication. Lead regular site visits, service and business reviews Work closely with warehousing, transport and planning teams to oversee end-to-end logistics operations. Maintain oversight of both B2B and B2C flows across multiple sites. Act as the senior escalation point for complex operational or service issues. Ensure all services delivered align with contractual commitments, SLAs and agreed tariffs. Monitor and report on KPIs, identifying trends, risks and opportunities for improvement. Identify opportunities for continuous improvement, value creation and service expansion. Support pricing reviews, cost control initiatives and commercial negotiations. Analyse performance data to drive accountability and service improvement. Present clear, fact-based insights to both internal teams and the customer. Lead improvement initiatives to enhance service quality, efficiency and customer satisfaction. Support new projects, system integrations and operational changes. Contribute to the development of structured account governance and performance frameworks. Experience: Proven experience managing large, complex or high-value key accounts. Extensive knowledge of logistics and supply chain operations. Strong stakeholder management skills, including at senior and executive level. Excellent communication skills with the ability to manage challenging conversations. Highly analytical, data-driven and commercially aware. Calm, structured and solution-focused under pressure. An engineering or technical background is preferred. Processing Your Data Bis Henderson Recruitment is a leading provider of recruitment, interim management and consultancy services to the supply chain and logistics industry. Should you respond to this advertisement we may store your CV and contact details and will process this data for recruitment purposes only. Should we process your data, then we will always tell you that we are doing so. Please visit our website to read our Privacy Policy in full, in this Policy you will find information about our compliance with the UK General Data Protection Regulations. All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role.
May 03, 2026
Full time
Location: London Gateway, Essex (with regular client and site travel) Salary: up to £70,000 + car Summary: We are seeking an experienced Key Account Manager to take full ownership of a high-value, multi-million pound contract. This is a senior, customer-facing role responsible for protecting and growing a strategic partnership while ensuring contractual, operational and commercial excellence. Acting as the point of accountability, you will sit at the intersection of the customer, internal operations and senior stakeholders. You will be required to demonstrate resilience, commercial confidence and the ability to manage expectations clearly and professionally, even in high-pressure situations. Key Responsibilities Own and manage a complex, strategic customer relationship at both UK and European level. Build strong, credible relationships with senior client stakeholders. Proactively manage customer expectations through clear, structured and transparent communication. Lead regular site visits, service and business reviews Work closely with warehousing, transport and planning teams to oversee end-to-end logistics operations. Maintain oversight of both B2B and B2C flows across multiple sites. Act as the senior escalation point for complex operational or service issues. Ensure all services delivered align with contractual commitments, SLAs and agreed tariffs. Monitor and report on KPIs, identifying trends, risks and opportunities for improvement. Identify opportunities for continuous improvement, value creation and service expansion. Support pricing reviews, cost control initiatives and commercial negotiations. Analyse performance data to drive accountability and service improvement. Present clear, fact-based insights to both internal teams and the customer. Lead improvement initiatives to enhance service quality, efficiency and customer satisfaction. Support new projects, system integrations and operational changes. Contribute to the development of structured account governance and performance frameworks. Experience: Proven experience managing large, complex or high-value key accounts. Extensive knowledge of logistics and supply chain operations. Strong stakeholder management skills, including at senior and executive level. Excellent communication skills with the ability to manage challenging conversations. Highly analytical, data-driven and commercially aware. Calm, structured and solution-focused under pressure. An engineering or technical background is preferred. Processing Your Data Bis Henderson Recruitment is a leading provider of recruitment, interim management and consultancy services to the supply chain and logistics industry. Should you respond to this advertisement we may store your CV and contact details and will process this data for recruitment purposes only. Should we process your data, then we will always tell you that we are doing so. Please visit our website to read our Privacy Policy in full, in this Policy you will find information about our compliance with the UK General Data Protection Regulations. All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role.
IT Project Manager 12 Month FTC Head Office - Wonderfield Group Contract: Full Time Salary: £55,000 Contracted Hours: 40 The Wonderfield Group has recently been purchased by Zensho Holdings, the leading food service company in Japan with a market cap of $5.5b and whose aim is to become the worlds largest food company, a position from which we can eradicate hunger and poverty from around the globe. We operate restaurants, factories, and thousands of sushi kiosks and have recently built a successful cut fruit business, Snowfruit. Combining this with the three businesses previously owned by Zensho, AFC, Sushi Circle and Sushi Take, results in annual sales of $2.5b and Ebitda in excess of $140m a year with an ambitious growth trajectory. This role is perfect for someone who thrives on delivering projects from initiation through to full delivery. You'll lead our digitals projects across 38 restaurants, manage major CRM and loyalty initiatives, and oversee projects across the EU. EPOS experience is essential - this is a critical, business-wide programme. You'll work closely with senior stakeholders across Technology, Operations, and Supply Chain, managing budgets, governance, and reporting, ensuring projects are delivered on time and to plan using a mix of Agile and Waterfall methodologies. If you've successfully delivered digital or technology projects in operational or manufacturing environments, enjoy stakeholder-heavy roles, and want to make a real impact, I'd love to hear from you. Key responsibilities • Manage complex projects across business and technology teams using Agile and Waterfall methodologies • Create and maintain project plans, tracking tasks, milestones, risks, and dependencies • Coordinate stakeholders across Technology, Operations, and the wider business • Facilitate working groups and project forums • Gather and analyse requirements, from initial concepts through to detailed delivery • Lead process mapping and redesign, defining As-Is and To-Be processes • Manage end-to-end project delivery, including implementation • Ensure strong project reporting, governance, and budget control We're proud to offer: Fantastic hybrid working environment working Mon- Thurs on site and generally Fridays from home. Opportunity to grow your career alongside with us with available apprentice program Brilliant support services designed to enhance your physical, mental and financial wellbeing. Annual discretionary bonus subject to business and overall performance Discretionary Life Assurance Discretionary Income Protection Group Personal Pension Private Medical Cash Plan Bespoke reward platform including access to retail, cinema & gym discounts. 50% off your food every time you dine with us for you and 3 friends. Contribute towards our award-winning sustainability initiatives that delivers progress against 9 UN sustainability goals. We're committed to responsibly sourcing and all our seafood, therefore we only use source sustainable fish. All our packaging is recyclable and 80% of our packaging is already made from recycled plastic. Annual Awards ceremony celebrating our success and offering winning Managers free trips to Japan. About us:
May 03, 2026
Full time
IT Project Manager 12 Month FTC Head Office - Wonderfield Group Contract: Full Time Salary: £55,000 Contracted Hours: 40 The Wonderfield Group has recently been purchased by Zensho Holdings, the leading food service company in Japan with a market cap of $5.5b and whose aim is to become the worlds largest food company, a position from which we can eradicate hunger and poverty from around the globe. We operate restaurants, factories, and thousands of sushi kiosks and have recently built a successful cut fruit business, Snowfruit. Combining this with the three businesses previously owned by Zensho, AFC, Sushi Circle and Sushi Take, results in annual sales of $2.5b and Ebitda in excess of $140m a year with an ambitious growth trajectory. This role is perfect for someone who thrives on delivering projects from initiation through to full delivery. You'll lead our digitals projects across 38 restaurants, manage major CRM and loyalty initiatives, and oversee projects across the EU. EPOS experience is essential - this is a critical, business-wide programme. You'll work closely with senior stakeholders across Technology, Operations, and Supply Chain, managing budgets, governance, and reporting, ensuring projects are delivered on time and to plan using a mix of Agile and Waterfall methodologies. If you've successfully delivered digital or technology projects in operational or manufacturing environments, enjoy stakeholder-heavy roles, and want to make a real impact, I'd love to hear from you. Key responsibilities • Manage complex projects across business and technology teams using Agile and Waterfall methodologies • Create and maintain project plans, tracking tasks, milestones, risks, and dependencies • Coordinate stakeholders across Technology, Operations, and the wider business • Facilitate working groups and project forums • Gather and analyse requirements, from initial concepts through to detailed delivery • Lead process mapping and redesign, defining As-Is and To-Be processes • Manage end-to-end project delivery, including implementation • Ensure strong project reporting, governance, and budget control We're proud to offer: Fantastic hybrid working environment working Mon- Thurs on site and generally Fridays from home. Opportunity to grow your career alongside with us with available apprentice program Brilliant support services designed to enhance your physical, mental and financial wellbeing. Annual discretionary bonus subject to business and overall performance Discretionary Life Assurance Discretionary Income Protection Group Personal Pension Private Medical Cash Plan Bespoke reward platform including access to retail, cinema & gym discounts. 50% off your food every time you dine with us for you and 3 friends. Contribute towards our award-winning sustainability initiatives that delivers progress against 9 UN sustainability goals. We're committed to responsibly sourcing and all our seafood, therefore we only use source sustainable fish. All our packaging is recyclable and 80% of our packaging is already made from recycled plastic. Annual Awards ceremony celebrating our success and offering winning Managers free trips to Japan. About us:
General Manager Hospitality - Brand new site Belfast City Salary: 35,000 - 40,000 + Generous Bonus Are you a passionate leader with a flair for creating exceptional customer experiences? Zachary Daniels is searching for an enthusiastic and dynamic General Manager to join an exciting restaurant in Belfast With a competitive salary of up to 40,000 and an attractive bonus structure, this is a fantastic opportunity to take your career to the next level! As the General Manager, you will be at the heart of a vibrant, customer-focused business, leading by example and driving a positive, high-energy environment. With big expansion plans on the horizon for 2026, there has never been a better time to be part of this industry leader. Bring your energy, passion, and leadership skills, and make an impact from day one! Why You Should Apply: Career Growth - Be part of an expanding company with plenty of room for progression. Fun and Supportive Environment - Join a team that values energy, creativity, and strong leadership. Generous Salary & Benefits - Competitive pay plus performance-driven bonuses. What You'll Be Doing: Elevate Customer Experience - Ensure every guest enjoys an outstanding dining experience. Drive Performance - Lead the charge in boosting sales and maintaining profitability. Develop Your Team - Mentor, train, and inspire your team to reach new heights. Maintain High Standards - Uphold company and brand values, ensuring health and safety compliance. Achieve KPIs - Lead your team towards hitting key performance indicators and contributing to overall success. Stay Ahead of the Curve - Keep up with industry trends and competitor activity to keep your location ahead of the game. Who We're Looking For: Experienced Leader - A track record of success in fast-paced environments with a hands-on leadership approach. Customer-Centric - Passionate about delivering exceptional service and exceeding guest expectations. Driven and Results-Focused - Motivated by targets and committed to achieving top performance. Self-Starter with a Positive Attitude - You thrive in a fast-moving environment and bring a 'can-do' attitude to everything you do. Team Player - You inspire your team and enjoy building a positive, collaborative culture. If you're ready to bring your leadership skills to a dynamic new company with incredible growth potential, we want to hear from you! Apply now with your up-to-date CV, and take the next step in your hospitality career. Zachary Daniels can only consider candidates with prior management experience. BH35688
May 03, 2026
Full time
General Manager Hospitality - Brand new site Belfast City Salary: 35,000 - 40,000 + Generous Bonus Are you a passionate leader with a flair for creating exceptional customer experiences? Zachary Daniels is searching for an enthusiastic and dynamic General Manager to join an exciting restaurant in Belfast With a competitive salary of up to 40,000 and an attractive bonus structure, this is a fantastic opportunity to take your career to the next level! As the General Manager, you will be at the heart of a vibrant, customer-focused business, leading by example and driving a positive, high-energy environment. With big expansion plans on the horizon for 2026, there has never been a better time to be part of this industry leader. Bring your energy, passion, and leadership skills, and make an impact from day one! Why You Should Apply: Career Growth - Be part of an expanding company with plenty of room for progression. Fun and Supportive Environment - Join a team that values energy, creativity, and strong leadership. Generous Salary & Benefits - Competitive pay plus performance-driven bonuses. What You'll Be Doing: Elevate Customer Experience - Ensure every guest enjoys an outstanding dining experience. Drive Performance - Lead the charge in boosting sales and maintaining profitability. Develop Your Team - Mentor, train, and inspire your team to reach new heights. Maintain High Standards - Uphold company and brand values, ensuring health and safety compliance. Achieve KPIs - Lead your team towards hitting key performance indicators and contributing to overall success. Stay Ahead of the Curve - Keep up with industry trends and competitor activity to keep your location ahead of the game. Who We're Looking For: Experienced Leader - A track record of success in fast-paced environments with a hands-on leadership approach. Customer-Centric - Passionate about delivering exceptional service and exceeding guest expectations. Driven and Results-Focused - Motivated by targets and committed to achieving top performance. Self-Starter with a Positive Attitude - You thrive in a fast-moving environment and bring a 'can-do' attitude to everything you do. Team Player - You inspire your team and enjoy building a positive, collaborative culture. If you're ready to bring your leadership skills to a dynamic new company with incredible growth potential, we want to hear from you! Apply now with your up-to-date CV, and take the next step in your hospitality career. Zachary Daniels can only consider candidates with prior management experience. BH35688
Trade Counter Manager Trade Counter Manager. A Nottingham based electrical wholesaler is looking for a Trade Counter Manager to join the team. The Trade Counter Manager will work 45 hours across 7.30am - 5pm Monday - Friday and 1 in 6 Saturday mornings paid as overtime on a rota. The Trade Counter Manager / Electrical Sales Advisor will be a hard-working, enthusiastic and sales orientated individual who believes in providing customers with the highest level of service and wants to be part of a growing business. The Trade Counter Manager / Electrical Sales Advisor role will report directly to the Branch Manager. The Trade Counter Manager / Electrical Sales Advisor main duties are: Answering the phone Return quotations and process orders Proactively contact customers to ensure their needs are being met Assist in other general duties both in the office and in the warehouse to support this busy team Run a busy trade counter, serve the trade & general public and manage promotions. The Trade Counter Manager will have / be: Sales experience in working on a trade counter for an electrical wholesaler Great team player Excellent communication skills and good number skills Excellent work ethic A desire to learn new skills at the same time as utilising your existing experience to help this team generate great results for the company and, through a unique profit sharing scheme, for themselves The Trade Counter Manager salary is up to 35k basic depending on experience plus profit share and other benefits.
May 03, 2026
Full time
Trade Counter Manager Trade Counter Manager. A Nottingham based electrical wholesaler is looking for a Trade Counter Manager to join the team. The Trade Counter Manager will work 45 hours across 7.30am - 5pm Monday - Friday and 1 in 6 Saturday mornings paid as overtime on a rota. The Trade Counter Manager / Electrical Sales Advisor will be a hard-working, enthusiastic and sales orientated individual who believes in providing customers with the highest level of service and wants to be part of a growing business. The Trade Counter Manager / Electrical Sales Advisor role will report directly to the Branch Manager. The Trade Counter Manager / Electrical Sales Advisor main duties are: Answering the phone Return quotations and process orders Proactively contact customers to ensure their needs are being met Assist in other general duties both in the office and in the warehouse to support this busy team Run a busy trade counter, serve the trade & general public and manage promotions. The Trade Counter Manager will have / be: Sales experience in working on a trade counter for an electrical wholesaler Great team player Excellent communication skills and good number skills Excellent work ethic A desire to learn new skills at the same time as utilising your existing experience to help this team generate great results for the company and, through a unique profit sharing scheme, for themselves The Trade Counter Manager salary is up to 35k basic depending on experience plus profit share and other benefits.
General Manager South Buckinghamshire Salary: DOE Are you a motivated and experienced Garden Centre Manager looking for a new opportunity to lead and inspire? Do you have a passion for delivering exceptional customer service and driving sales growth? If so, we have the perfect opportunity for you! About the Business The business prides itself on offering a unique, personal touch that only a family-run business can provide. They are dedicated to delivering exceptional products and service to their customers, fostering a welcoming and vibrant atmosphere. As they embark on an exciting growth journey, they are looking for an energetic, enthusiastic, and hands-on individual to join their team as a General Manager. Key Responsibilities Oversee daily operations of the garden centre, ensuring smooth and efficient functioning. Lead, motivate, and support a team of dedicated staff. Maintain high standards of customer service, ensuring every visitor has a positive experience. Develop and implement sales strategies to drive revenue growth. Plan and execute promotional events and activities to attract and retain customers. Ensure the garden centre is well-maintained, clean, and visually appealing. Monitor sales performance and provide regular reports to the owners. Foster a positive and collaborative work environment. The Ideal Candidate Proven experience in a similar role within a garden centre is essential. Strong leadership and team management skills. Excellent communication and interpersonal abilities. Ability to work in a fast-paced, hands-on environment. Strong organisational and multitasking skills. Commercial awareness Why Join them? Be part of a close-knit, family-run business where your contributions are valued. Opportunity to influence the growth and success of the garden centre. Work in a beautiful setting surrounded by nature. Supportive and friendly work environment. How to Apply If you are an energetic and enthusiastic individual with a passion for gardening and retail management, we would love to hear from you! Apply below or get in touch with Michail at (phone number removed) or (url removed)
May 03, 2026
Full time
General Manager South Buckinghamshire Salary: DOE Are you a motivated and experienced Garden Centre Manager looking for a new opportunity to lead and inspire? Do you have a passion for delivering exceptional customer service and driving sales growth? If so, we have the perfect opportunity for you! About the Business The business prides itself on offering a unique, personal touch that only a family-run business can provide. They are dedicated to delivering exceptional products and service to their customers, fostering a welcoming and vibrant atmosphere. As they embark on an exciting growth journey, they are looking for an energetic, enthusiastic, and hands-on individual to join their team as a General Manager. Key Responsibilities Oversee daily operations of the garden centre, ensuring smooth and efficient functioning. Lead, motivate, and support a team of dedicated staff. Maintain high standards of customer service, ensuring every visitor has a positive experience. Develop and implement sales strategies to drive revenue growth. Plan and execute promotional events and activities to attract and retain customers. Ensure the garden centre is well-maintained, clean, and visually appealing. Monitor sales performance and provide regular reports to the owners. Foster a positive and collaborative work environment. The Ideal Candidate Proven experience in a similar role within a garden centre is essential. Strong leadership and team management skills. Excellent communication and interpersonal abilities. Ability to work in a fast-paced, hands-on environment. Strong organisational and multitasking skills. Commercial awareness Why Join them? Be part of a close-knit, family-run business where your contributions are valued. Opportunity to influence the growth and success of the garden centre. Work in a beautiful setting surrounded by nature. Supportive and friendly work environment. How to Apply If you are an energetic and enthusiastic individual with a passion for gardening and retail management, we would love to hear from you! Apply below or get in touch with Michail at (phone number removed) or (url removed)
Are you looking for a friendly environment where you can build a successful career in estate agency? Our client, a well-established estate agency based in the Nottingham area, is looking for a motivated Property Administrator to join their busy and successful sales team. This is a great opportunity for someone who enjoys working in a fast-paced sales environment, supporting negotiators and branch operations, and building a long-term career in estate agency. As a Property Administrator, you will be offered: £27,500 basic salary £30,000 OTE Clear career progression opportunities Ongoing training and development Supportive, friendly team culture To be considered for the Property Administrator role, you must have: Must have previous experience working within estate agency (essential) Confident and professional telephone manner Strong administrative experience within the property sector A proactive, team-focused attitude Strong understanding of estate agency processes Excellent organisation and time management skills As a Property Administrator, your duties will be: Supporting the Sales Negotiators and Branch Manager with day-to-day administrative tasks Processing sales progression paperwork and ensuring files remain compliant and up to date Managing and updating property listings across portals and CRM systems Preparing sales memorandums and supporting transaction progression Handling inbound calls and delivering excellent customer service Supporting general branch operations to help drive sales performance
May 03, 2026
Full time
Are you looking for a friendly environment where you can build a successful career in estate agency? Our client, a well-established estate agency based in the Nottingham area, is looking for a motivated Property Administrator to join their busy and successful sales team. This is a great opportunity for someone who enjoys working in a fast-paced sales environment, supporting negotiators and branch operations, and building a long-term career in estate agency. As a Property Administrator, you will be offered: £27,500 basic salary £30,000 OTE Clear career progression opportunities Ongoing training and development Supportive, friendly team culture To be considered for the Property Administrator role, you must have: Must have previous experience working within estate agency (essential) Confident and professional telephone manner Strong administrative experience within the property sector A proactive, team-focused attitude Strong understanding of estate agency processes Excellent organisation and time management skills As a Property Administrator, your duties will be: Supporting the Sales Negotiators and Branch Manager with day-to-day administrative tasks Processing sales progression paperwork and ensuring files remain compliant and up to date Managing and updating property listings across portals and CRM systems Preparing sales memorandums and supporting transaction progression Handling inbound calls and delivering excellent customer service Supporting general branch operations to help drive sales performance
Assistant Finance Manager - AVFC Warehouse, Birmingham Full-Time / Permanent £50000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. Overall, Purpose of the Role The candidate will business partner the General manager and their Heads of Department for the entirety of the Warehouse operation. You will perform a high-profile ownership role, developing skills in working collaboratively with client side, and internally across functions and other stakeholders. Through effective business partnering, the role will continually improve service levels, cost effectiveness and add value to commercial activities undertaken whilst also taking the contract through a period of mobilisation. We are Levy We are a visionary venue partner. We design and deliver bespoke guest experiences that prioritise people and the planet. Trusted by some of the world?s most iconic stadiums, entertainment venues, and major events from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and Excel London, we bring experiences to life with passion and precision. Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities. We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations. Assistant Finance Manager - The Role PURPOSE: Commercial Support Effective business partnering with the onsite operations team, ensuring strong commercial and operational decision making, managing financial risks and opportunities. The aim will be to support ops in delivering budgeted sales, PBIT and margin as well as delivering agreed returns for clients. Delivering pro-active financial analysis with summarised findings and recommendations to support decision making. This will involve making full use of the latest dashboards from E15 Insights covering sales, costs and managing relevant KPI's. Take ownership for the financial controls and processes for the operation which in includes weekly flash process, budget process, review of commercial initiatives, support of capex appraisals and emphasis on optimising working capital. PERFORMANCE Deliver analysis of key business reporting such as dashboards, month end reports, business reviews, client reports, budgets, flash forecasts, client requests and other ad-hoc analysis to be discussed at monthly/weekly reviews. Monitoring initiative delivery plans, challenging operational teams and where there is a risk to achievement, highlighting to senior stakeholders. Key metrics include GP%, Labour to Sales ratio and unit margin %. we have developed dashboards with E15 insights to help standardise and simplify reporting. You must use these and champion them within the business one of the key areas currently is labour % as we roll out new tech to make our venues more efficient. pricing is also vital - with inflation still an ongoing risk, we need to monitor our pricing to consumers (and SPH), hospitality charges and C&E Assist in training of finance/operational teams in the use of business reporting and KPIs to understand and improve their financial performance Populating monthly balance sheet document for review, escalating key risks and opportunities. Be responsible along with the Venue GM for the overseeing of the budgeting and forecasting process for the venue. Ensuring there is joined up and signed off process with the operational team Attend client finance meetings when required - reporting on their client return and dealing with any issues within the contract Be a part of future planning and strategic decision-making process PEOPLE: Relationship Management Working effectively as part of a team - both within finance and as part of the operational team Building relationships with key finance stakeholders Support the learning of finance personnel within the team and share knowledge/best practice What we're looking for Experience of partnering non-finance professionals to support the delivery of financial information Qualified Accountant or finalist (CIMA/ACCA/ACA) and a minimum of two years within a financial role. Experience of management accounting inclusive of accounting adjustments, producing reports/analysis to support commercial decision making Analytical and with a high level of attention to detail Proficient in Excel Macros & VBA Experience of SAP and E15 / Power BI as analysis and reporting tools Strong commercial acumen Accountability & resilience There are a lot of competing requirements - need to be able to balance time and achieve tight deadlines Commercially astute and quick to work through the many deadlines required back-to-back through the year Attention to detail - ensuring the results and analysis presented is accurate and meaningful Ability to adapt to changing environments & circumstances Leadership Behaviours Able to build relationships with stakeholders (in Compass and with clients, Ops and Finance) in the right way - to be able to engage, interact and challenge in a way that gets the right outcome for the business An effective communicator with the ability to communicate oral and written information concisely and logically at all levels - to both finance and non-finance people Challenges constructively Works collaboratively and ethically Presenting detailed information in a succinct and clear way - often to non-finance people Know the detail Be data numerate and comfortable working with data to make data driven decisions - we have moved to data warehouses and dashboards as the way to drive the business. The individual must be comfortable with this. Understand the core drivers/issues and present in a way that is succinct and appropriate for the audience Assess opportunities What you'll get in return Competitive salary with bonus and full company benefits23 days' annual leave plus bank holidays, your birthday of
May 02, 2026
Full time
Assistant Finance Manager - AVFC Warehouse, Birmingham Full-Time / Permanent £50000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. Overall, Purpose of the Role The candidate will business partner the General manager and their Heads of Department for the entirety of the Warehouse operation. You will perform a high-profile ownership role, developing skills in working collaboratively with client side, and internally across functions and other stakeholders. Through effective business partnering, the role will continually improve service levels, cost effectiveness and add value to commercial activities undertaken whilst also taking the contract through a period of mobilisation. We are Levy We are a visionary venue partner. We design and deliver bespoke guest experiences that prioritise people and the planet. Trusted by some of the world?s most iconic stadiums, entertainment venues, and major events from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and Excel London, we bring experiences to life with passion and precision. Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities. We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations. Assistant Finance Manager - The Role PURPOSE: Commercial Support Effective business partnering with the onsite operations team, ensuring strong commercial and operational decision making, managing financial risks and opportunities. The aim will be to support ops in delivering budgeted sales, PBIT and margin as well as delivering agreed returns for clients. Delivering pro-active financial analysis with summarised findings and recommendations to support decision making. This will involve making full use of the latest dashboards from E15 Insights covering sales, costs and managing relevant KPI's. Take ownership for the financial controls and processes for the operation which in includes weekly flash process, budget process, review of commercial initiatives, support of capex appraisals and emphasis on optimising working capital. PERFORMANCE Deliver analysis of key business reporting such as dashboards, month end reports, business reviews, client reports, budgets, flash forecasts, client requests and other ad-hoc analysis to be discussed at monthly/weekly reviews. Monitoring initiative delivery plans, challenging operational teams and where there is a risk to achievement, highlighting to senior stakeholders. Key metrics include GP%, Labour to Sales ratio and unit margin %. we have developed dashboards with E15 insights to help standardise and simplify reporting. You must use these and champion them within the business one of the key areas currently is labour % as we roll out new tech to make our venues more efficient. pricing is also vital - with inflation still an ongoing risk, we need to monitor our pricing to consumers (and SPH), hospitality charges and C&E Assist in training of finance/operational teams in the use of business reporting and KPIs to understand and improve their financial performance Populating monthly balance sheet document for review, escalating key risks and opportunities. Be responsible along with the Venue GM for the overseeing of the budgeting and forecasting process for the venue. Ensuring there is joined up and signed off process with the operational team Attend client finance meetings when required - reporting on their client return and dealing with any issues within the contract Be a part of future planning and strategic decision-making process PEOPLE: Relationship Management Working effectively as part of a team - both within finance and as part of the operational team Building relationships with key finance stakeholders Support the learning of finance personnel within the team and share knowledge/best practice What we're looking for Experience of partnering non-finance professionals to support the delivery of financial information Qualified Accountant or finalist (CIMA/ACCA/ACA) and a minimum of two years within a financial role. Experience of management accounting inclusive of accounting adjustments, producing reports/analysis to support commercial decision making Analytical and with a high level of attention to detail Proficient in Excel Macros & VBA Experience of SAP and E15 / Power BI as analysis and reporting tools Strong commercial acumen Accountability & resilience There are a lot of competing requirements - need to be able to balance time and achieve tight deadlines Commercially astute and quick to work through the many deadlines required back-to-back through the year Attention to detail - ensuring the results and analysis presented is accurate and meaningful Ability to adapt to changing environments & circumstances Leadership Behaviours Able to build relationships with stakeholders (in Compass and with clients, Ops and Finance) in the right way - to be able to engage, interact and challenge in a way that gets the right outcome for the business An effective communicator with the ability to communicate oral and written information concisely and logically at all levels - to both finance and non-finance people Challenges constructively Works collaboratively and ethically Presenting detailed information in a succinct and clear way - often to non-finance people Know the detail Be data numerate and comfortable working with data to make data driven decisions - we have moved to data warehouses and dashboards as the way to drive the business. The individual must be comfortable with this. Understand the core drivers/issues and present in a way that is succinct and appropriate for the audience Assess opportunities What you'll get in return Competitive salary with bonus and full company benefits23 days' annual leave plus bank holidays, your birthday of
