Amy Witt
Title: Technical Advisor Gas Contract Type: Permanent, Full time, 35 hours per week Location: Cray House Sidcup Kent DA14 5HU Persona: Agile Salary: Up to £40,000 depending on experience plus £1,300 essential car user allowance Closing date for completed applications: 4th August pm Interviews will be held on: 12th August 2022 Role Profile.docx Previous applicants need not reapply Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. Property Services Building Compliance team are looking for a number of Technical Advisors to join the Gas team on a permanent full time basis. The role will report into the Gas Operational Managers and will provide technical advice and support on breakdowns, procedure, legislation and gas compliance. You will work with a number of key stakeholders including residents following L&Q s procedures to ensure compliancy on all domestic or commercial gas and renewable heating systems providing full repairs service to our residents. The Technical Advisors work closely with our Gas Contractors to inspect quality of works undertaken in L&Q s voids and occupied properties, assisting with technical questions and issues. You will have experience working with contractors, dispute resolution, looking at specifications, holding meetings, looking at performance and ensuring that KPIs and targets are set and met with L&Q s partners. It will be key to ensure that our contractors provide an outstanding service to our residents and that any issues are dealt with efficiently and are investigated as required in order to put any failures back on track. The post holder will need to have had experience working statutory authorities, suppliers and consultants promoting best practise and contributing towards L&Q s positive reputation within the industry. You will contribute legislation change and to promote the work of the trust. This means you will need to have an up to date CPD and will be committed to being knowledgeable about changes in legislation and compliance frameworks. The post holder will ensure H&S, regulatory & governance compliance for areas under the technical advisor s control. To be considered for this role candidates will be able to demonstrate: Technical knowledge of Gas Compliance and knowledge of working across a varied housing stock Service background and quality assurance Commitment to delivery of good customer service Experience in a Customer facing role. Ability to work in harmony with a number of contractors. Performance Management skills Up to date legislation knowledge and commitment to CPD A good understanding of solid fuel, oil, LPG and renewables is advantages Level 3 Gas Engineering or Level 2 plus experience If you are interested in this role and have the experience required, then apply without delay! ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time. L&Q follow current COVID guidelines. If you require any adjustments or support, please email At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&Q. More information about L&Q s values can be found on our website and a copy of our behavioural framework can be provided on request. Our commitments: At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success. In addition to our support and training, the successful candidate will have access to our full suite of benefits including 26 days holiday rising to 31 days with length of service, excellent Pension scheme, an employee assistance programme and non-contributory life assurance. We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you re interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours - if it s feasible then we ll make it happen. We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility. L&Q is a regulated charitable housing association and one of the UK s most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 97,000 homes, primarily across London and the South East. As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy. In response to the housing and affordability crisis, we will build 100,000 new homes over ten years. Of these, 60,000 homes will be built or funded by L&Q, whilst a further 40,000 will come through partnerships. Crucially, at least 50% of these new homes will be genuinely affordable, with a target of 60% in London. Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of. Code: INDLQ
Title: Technical Advisor Gas Contract Type: Permanent, Full time, 35 hours per week Location: Cray House Sidcup Kent DA14 5HU Persona: Agile Salary: Up to £40,000 depending on experience plus £1,300 essential car user allowance Closing date for completed applications: 4th August pm Interviews will be held on: 12th August 2022 Role Profile.docx Previous applicants need not reapply Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. Property Services Building Compliance team are looking for a number of Technical Advisors to join the Gas team on a permanent full time basis. The role will report into the Gas Operational Managers and will provide technical advice and support on breakdowns, procedure, legislation and gas compliance. You will work with a number of key stakeholders including residents following L&Q s procedures to ensure compliancy on all domestic or commercial gas and renewable heating systems providing full repairs service to our residents. The Technical Advisors work closely with our Gas Contractors to inspect quality of works undertaken in L&Q s voids and occupied properties, assisting with technical questions and issues. You will have experience working with contractors, dispute resolution, looking at specifications, holding meetings, looking at performance and ensuring that KPIs and targets are set and met with L&Q s partners. It will be key to ensure that our contractors provide an outstanding service to our residents and that any issues are dealt with efficiently and are investigated as required in order to put any failures back on track. The post holder will need to have had experience working statutory authorities, suppliers and consultants promoting best practise and contributing towards L&Q s positive reputation within the industry. You will contribute legislation change and to promote the work of the trust. This means you will need to have an up to date CPD and will be committed to being knowledgeable about changes in legislation and compliance frameworks. The post holder will ensure H&S, regulatory & governance compliance for areas under the technical advisor s control. To be considered for this role candidates will be able to demonstrate: Technical knowledge of Gas Compliance and knowledge of working across a varied housing stock Service background and quality assurance Commitment to delivery of good customer service Experience in a Customer facing role. Ability to work in harmony with a number of contractors. Performance Management skills Up to date legislation knowledge and commitment to CPD A good understanding of solid fuel, oil, LPG and renewables is advantages Level 3 Gas Engineering or Level 2 plus experience If you are interested in this role and have the experience required, then apply without delay! ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time. L&Q follow current COVID guidelines. If you require any adjustments or support, please email At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&Q. More information about L&Q s values can be found on our website and a copy of our behavioural framework can be provided on request. Our commitments: At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success. In addition to our support and training, the successful candidate will have access to our full suite of benefits including 26 days holiday rising to 31 days with length of service, excellent Pension scheme, an employee assistance programme and non-contributory life assurance. We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you re interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours - if it s feasible then we ll make it happen. We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility. L&Q is a regulated charitable housing association and one of the UK s most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 97,000 homes, primarily across London and the South East. As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy. In response to the housing and affordability crisis, we will build 100,000 new homes over ten years. Of these, 60,000 homes will be built or funded by L&Q, whilst a further 40,000 will come through partnerships. Crucially, at least 50% of these new homes will be genuinely affordable, with a target of 60% in London. Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of. Code: INDLQ
