Natixis NY Branch
GMR Credit & Rates - Business Support IT Monitoring London CDI 18703 Working on projects and BAU support, responsible for providing the business (Rates) with flexible, scalable and tailored user software applications where proximity developments and resources are necessary. Work closely with Head Office (Paris) teams, especially support, pre-trade teams and leverage processes with Head Office. Document the technology stack and work on seamless integration with Head Office. Main stakeholders will include, but not be limited to Front Office (trading, sales and structuring); the team also provides control and support teams where necessary (Middle office, Risk). The role is hands on and will develop and manage some of the projects from initiation to delivery. Main development is around pricing tools, market data internal contribution, risk management tools, reporting tools. The team contributes in designing and implementing a resilient, efficient and scalable Information System for Rates, in close cooperation with other relevant IT, business and operational teams in London and worldwide. Nimble to work on projects & BAU Support issues. Strong, Clear and precise communication (Oral & Written) is a key requirement for the role. Speaking French will be an added advantage. As part of the GMR IT department, the candidate will have to follow its governance. Provide technical solution to the business needs and following best practices and standards. Be the driver for change and promote strategic solutions with the view for building for the long term. Shows urgency on business related issues and manage business expectations. Main developments Support Rates and Credit business, support Summit and Murex Market data (real time contribution, end of day) for the same assets Risk reporting (strike maps, scenario reporting) Reporting for support function (deal valuation, market data) Pre Trade pricing tools on FI/FX perimeters The team will also ensure support and maintenance of all its development and work within an agile framework. Functional Responsibilities Have excellent interpersonal skills to interact effectively with traders and sales teams in a dynamic, fast-paced context. Possess strong functional knowledge of rates, credit or Fixed Income financial products, as well as a good understanding of their lifecycle during booking. Provide daily support to users, primarily traders, but also occasionally sales or middle office staff. Manage and resolve incidents and anomalies encountered. Conduct in-depth investigations into complex functional issues. Identify and document recurring incidents to achieve sustainable resolutions. Collaborate with production teams to optimize analysis and monitoring tools for applications. Maintain constant communication with project teams to stay informed and trained on new. Write procedures and documentation to ensure knowledge is preserved within the support team. Investigate with platforms and post-trade teams when issues arise with deal processing in our STP (such as mapping or transaction entry problems). Make recommendations regarding architecture, technologies and IT solutions. Analysis, problem solving and escalation. Carry out training and skills assessments at regular intervals. Follow the branch compliance rules. Propose new projects to the business, take lead of support topic, covering notably Innovative solutions New business, activities and products Opportunities for efficiency improvements Operational risk reduction Reporting Timely progress updates to direct management as deemed necessary. Business experience - required Minimum 8 years experience Development & maintenance of IT systems Financial markets - Rates or Credit business: pricing, market making and trading risk monitoring Understanding of derivatives Experience supporting Rates and Credit Exposure to front-office, and control functions Rates & Credit trading business knowledge Technical skills - required (min 5 years) Experience working with Summit Use of Linux, Windows, and SQL, as well as Linux commands for log analysis. Knowledge of TREP and TIBCO RV communication systems is an advantage Familiarity with the FIX protocol is an advantage. RTDS, Bloomberg API, LSEG EIKON Personal skills - required Integrate proactively into an agile team. Be comfortable working in international teams, showing team spirit and openness. Be proactive and a source of suggestions. Communicate effectively with various stakeholders, such as developers, support teams, traders, compliance, and Middle Office and Back Office departments. Fast-learner and pro active approach Good communication skills (business-oriented and technical-oriented) Additional skills - required Strong experience with Agile methodologies, Sprints, Kanban Board, Sprints review, DevOps solution Ability to work with teams and stakeholders globally Experience in liaising with Senior Management - Head of Desks, Business Managers, Senior Front Office users Good communication skills (business-oriented and technical-oriented) Previous experience in working with Banks and FI's. Ability to work in a demanding environment with strong business exposure As a member of the wider Support team working to support the Rates & Credit business on a day to day basis and serve as first point of contact between support and the business and other IT teams. Provide direction and manage key deliveries as per business requirements. Additionally be responsible for organizing and managing business prioritization of deliveries, Ability to communicate at different levels of management.
GMR Credit & Rates - Business Support IT Monitoring London CDI 18703 Working on projects and BAU support, responsible for providing the business (Rates) with flexible, scalable and tailored user software applications where proximity developments and resources are necessary. Work closely with Head Office (Paris) teams, especially support, pre-trade teams and leverage processes with Head Office. Document the technology stack and work on seamless integration with Head Office. Main stakeholders will include, but not be limited to Front Office (trading, sales and structuring); the team also provides control and support teams where necessary (Middle office, Risk). The role is hands on and will develop and manage some of the projects from initiation to delivery. Main development is around pricing tools, market data internal contribution, risk management tools, reporting tools. The team contributes in designing and implementing a resilient, efficient and scalable Information System for Rates, in close cooperation with other relevant IT, business and operational teams in London and worldwide. Nimble to work on projects & BAU Support issues. Strong, Clear and precise communication (Oral & Written) is a key requirement for the role. Speaking French will be an added advantage. As part of the GMR IT department, the candidate will have to follow its governance. Provide technical solution to the business needs and following best practices and standards. Be the driver for change and promote strategic solutions with the view for building for the long term. Shows urgency on business related issues and manage business expectations. Main developments Support Rates and Credit business, support Summit and Murex Market data (real time contribution, end of day) for the same assets Risk reporting (strike maps, scenario reporting) Reporting for support function (deal valuation, market data) Pre Trade pricing tools on FI/FX perimeters The team will also ensure support and maintenance of all its development and work within an agile framework. Functional Responsibilities Have excellent interpersonal skills to interact effectively with traders and sales teams in a dynamic, fast-paced context. Possess strong functional knowledge of rates, credit or Fixed Income financial products, as well as a good understanding of their lifecycle during booking. Provide daily support to users, primarily traders, but also occasionally sales or middle office staff. Manage and resolve incidents and anomalies encountered. Conduct in-depth investigations into complex functional issues. Identify and document recurring incidents to achieve sustainable resolutions. Collaborate with production teams to optimize analysis and monitoring tools for applications. Maintain constant communication with project teams to stay informed and trained on new. Write procedures and documentation to ensure knowledge is preserved within the support team. Investigate with platforms and post-trade teams when issues arise with deal processing in our STP (such as mapping or transaction entry problems). Make recommendations regarding architecture, technologies and IT solutions. Analysis, problem solving and escalation. Carry out training and skills assessments at regular intervals. Follow the branch compliance rules. Propose new projects to the business, take lead of support topic, covering notably Innovative solutions New business, activities and products Opportunities for efficiency improvements Operational risk reduction Reporting Timely progress updates to direct management as deemed necessary. Business experience - required Minimum 8 years experience Development & maintenance of IT systems Financial markets - Rates or Credit business: pricing, market making and trading risk monitoring Understanding of derivatives Experience supporting Rates and Credit Exposure to front-office, and control functions Rates & Credit trading business knowledge Technical skills - required (min 5 years) Experience working with Summit Use of Linux, Windows, and SQL, as well as Linux commands for log analysis. Knowledge of TREP and TIBCO RV communication systems is an advantage Familiarity with the FIX protocol is an advantage. RTDS, Bloomberg API, LSEG EIKON Personal skills - required Integrate proactively into an agile team. Be comfortable working in international teams, showing team spirit and openness. Be proactive and a source of suggestions. Communicate effectively with various stakeholders, such as developers, support teams, traders, compliance, and Middle Office and Back Office departments. Fast-learner and pro active approach Good communication skills (business-oriented and technical-oriented) Additional skills - required Strong experience with Agile methodologies, Sprints, Kanban Board, Sprints review, DevOps solution Ability to work with teams and stakeholders globally Experience in liaising with Senior Management - Head of Desks, Business Managers, Senior Front Office users Good communication skills (business-oriented and technical-oriented) Previous experience in working with Banks and FI's. Ability to work in a demanding environment with strong business exposure As a member of the wider Support team working to support the Rates & Credit business on a day to day basis and serve as first point of contact between support and the business and other IT teams. Provide direction and manage key deliveries as per business requirements. Additionally be responsible for organizing and managing business prioritization of deliveries, Ability to communicate at different levels of management.
London Stock Exchange Group
The role is to provide application support for the respective production, pre-production, and test functions by Investigating issues, developing fixes, supporting new releases, performing general maintenance and administration. New functionality through improvements and performance tuning is also required.Would be required to work on Morning, Day or Night shift based on UK time according to the monthly roster. Out of hours support overnight and across weekends and Bank Holidays is frequently needed. Should be able to provide on-call support.They need to be experts in the underlying technologies used by the applications. They are required to provide detailed technical support for developers producing bug fixes & new releases of these applications.Must be self-motivating with the ability to prioritize work among the team. Key Responsibilities Support of the LSEG Post Trade / London Clearing House (LCH) applications related to Shared Technical Platforms / Clearing Services including SwapAgent ( )Support of a critical element of the London financial infrastructure. Resolve Incidents and Problems + Monitor ServiceNow for Incidents + Analyze problems and decide on suitable resolutions + Apply resolutions following the LCH Change Management procedure + Report status to relevant business and IT teams + Record progress of incident resolution in ServiceNow + Follow detailed incident management procedures Bug fixes and improvements to LCH products + Design solutions for longer term fixes for application bugs and minor functionality improvement requests + Implement application fixes + Update Bitbucket with source code changes where vital + Update relevant WIKI/ documentation with changes + Co-ordinate the Release process for new releases + Work to the ITIL standard following LCH policies Building and supporting environments Configuring monitoring and logging software (Datadog preferably) on all resources of the application service Maintain working relationship with Business Partners Should be willing to work on shifts as per the monthly roster Out of hours support / On-call support + Be available for overnight support of production services to ensure successful completion of processing + Respond to overnight calls and look after issues + Support weekend releases and maintenance work + Participate in Production out of hours activities such as Disaster Recovery exercises Consultancy + Provide consultancy during bug fixes, design and implementation + Act as SME for the application and the relevant business domain Assist in project related work + Carry out requirements as defined by project team Quality checks potential changes + Review development release packages prior to production deployment + Provide benefit of experience in the business area and application PERSON SPECIFICATION Education: B.Tech/BE graduate. Required skills and experience Strong UNIX/Linu x working or hands on experience. Scripting skills ( Shell scripting, Python ) Exposure to DevOps and related Technologies : CI/CD , Jenkins, Ansible Exposure to AWS Cloud Technologies (EC2, EBS, RDS, VPC) Experience in Configuring and monitoring using DataDog Exposure to the Murex (Preferred) Exposure to XML / Oracle Database /SQL Experience with IBM MQ ( Preferred ) Knowledge of Network Diagnostics & Web Servers Hands-on in version control repository (Ideally Bitbucket) Control M experience ( Preferred ) Understanding of product development lifecycle and methodologies Person Specification Experience in Financial or an investment banking environment. Familiarity with financial products and financial terms with ground knowledge of the IRD Asset class. Excellent analytical skills, Attention to Detail and problem-solving abilities. Experience of working in an IT support team. Proven technical background in the core technologies with several years of experience. Ability to communicate clearly and concisely to IT and business teams and to senior managementProud to share LSEG in the India is Great Place to Work certified (Jun '25 - Jun '26).Learn more about life and purpose of our company directly from India colleagues' video: Career Stage: Associate London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.Please take a moment to read this carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, .If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential.
The role is to provide application support for the respective production, pre-production, and test functions by Investigating issues, developing fixes, supporting new releases, performing general maintenance and administration. New functionality through improvements and performance tuning is also required.Would be required to work on Morning, Day or Night shift based on UK time according to the monthly roster. Out of hours support overnight and across weekends and Bank Holidays is frequently needed. Should be able to provide on-call support.They need to be experts in the underlying technologies used by the applications. They are required to provide detailed technical support for developers producing bug fixes & new releases of these applications.Must be self-motivating with the ability to prioritize work among the team. Key Responsibilities Support of the LSEG Post Trade / London Clearing House (LCH) applications related to Shared Technical Platforms / Clearing Services including SwapAgent ( )Support of a critical element of the London financial infrastructure. Resolve Incidents and Problems + Monitor ServiceNow for Incidents + Analyze problems and decide on suitable resolutions + Apply resolutions following the LCH Change Management procedure + Report status to relevant business and IT teams + Record progress of incident resolution in ServiceNow + Follow detailed incident management procedures Bug fixes and improvements to LCH products + Design solutions for longer term fixes for application bugs and minor functionality improvement requests + Implement application fixes + Update Bitbucket with source code changes where vital + Update relevant WIKI/ documentation with changes + Co-ordinate the Release process for new releases + Work to the ITIL standard following LCH policies Building and supporting environments Configuring monitoring and logging software (Datadog preferably) on all resources of the application service Maintain working relationship with Business Partners Should be willing to work on shifts as per the monthly roster Out of hours support / On-call support + Be available for overnight support of production services to ensure successful completion of processing + Respond to overnight calls and look after issues + Support weekend releases and maintenance work + Participate in Production out of hours activities such as Disaster Recovery exercises Consultancy + Provide consultancy during bug fixes, design and implementation + Act as SME for the application and the relevant business domain Assist in project related work + Carry out requirements as defined by project team Quality checks potential changes + Review development release packages prior to production deployment + Provide benefit of experience in the business area and application PERSON SPECIFICATION Education: B.Tech/BE graduate. Required skills and experience Strong UNIX/Linu x working or hands on experience. Scripting skills ( Shell scripting, Python ) Exposure to DevOps and related Technologies : CI/CD , Jenkins, Ansible Exposure to AWS Cloud Technologies (EC2, EBS, RDS, VPC) Experience in Configuring and monitoring using DataDog Exposure to the Murex (Preferred) Exposure to XML / Oracle Database /SQL Experience with IBM MQ ( Preferred ) Knowledge of Network Diagnostics & Web Servers Hands-on in version control repository (Ideally Bitbucket) Control M experience ( Preferred ) Understanding of product development lifecycle and methodologies Person Specification Experience in Financial or an investment banking environment. Familiarity with financial products and financial terms with ground knowledge of the IRD Asset class. Excellent analytical skills, Attention to Detail and problem-solving abilities. Experience of working in an IT support team. Proven technical background in the core technologies with several years of experience. Ability to communicate clearly and concisely to IT and business teams and to senior managementProud to share LSEG in the India is Great Place to Work certified (Jun '25 - Jun '26).Learn more about life and purpose of our company directly from India colleagues' video: Career Stage: Associate London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.Please take a moment to read this carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, .If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential.
