Hill Robinson was specifically created to manage the operational complexities of the world's largest superyachts, bringing technical excellence to a full spectrum of services. Today, Hill Robinson offers specialised yacht management, project management for new builds and refit, charter management, corporate services, crew placement, payroll and recruitment, plus a host of other services. The Systems Analyst will lead efforts in improving business intelligence, operational efficiency, and customer experience-leveraging emerging AI technologies and optimising key business systems. This role sits at the intersection of technology, compliance, and operational strategy, ensuring our systems are effective, well integrated, and compliant with regulatory requirements. AI & Business Intelligence Innovation Explore, evaluate, and prototype AI-driven solutions to improve reporting, forecasting, and decision making. Identify opportunities where AI, automation, or advanced analytics can improve internal processes or enhance customer experience. Translate business challenges into AI enabled use cases. Support development of dashboards, metrics, and analytical tools. Work within the guidelines and legislative parameters of GDPR/data protection responsibilities Systems Administration & Optimisation Serve as primary administrator for platforms such as HubSpot and SharePoint. Configure, maintain, and optimise systems to maximise usability and business value. Deliver workflow automation, integrations, and improved data structures. Ensure system stability, security, and scalability. Responsible for user access audits. Integration & Process Improvement Map existing business processes and identify technology driven improvements. Develop and maintain integrations to ensure seamless data flow. Champion best practices in system usage, process consistency, and data governance. Compliance & Regulatory Alignment Partner with Compliance teams to ensure systems meet regulatory standards. Support internal controls, risk assessments, and governance processes. Maintain documentation aligned with compliance needs. Stakeholder Engagement & Support Work with cross functional teams to understand requirements and deliver system improvements. Provide training, documentation, and user support. Communicate effectively with technical and non technical stakeholders. Manage competing priorities and provide structured updates It is our expectation that the post holder upholds, demonstrates and lives up to our company values and works diligently towards our strategic goals and objectives, underpinned by our 5 pillars (Sustainable Growth, Business Efficiency, Trusted Partner, Culture, and Environment, Social & Governance) and that they do so with integrity and professionalism. Hill Robinson believes diversity drives innovation. We are proud to be an equal opportunity employer and welcome applications from candidates of all genders, ethnicities, abilities, backgrounds, and life experiences. Our commitment is to create an inclusive workplace where every individual feels respected, valued, and empowered to thrive. When you submit this application form, your personal information contained in it will be shared with Hill Robinson. Hill Robinson will process your personal information in accordance with their own Privacy Policy.
Feb 27, 2026
Full time
Hill Robinson was specifically created to manage the operational complexities of the world's largest superyachts, bringing technical excellence to a full spectrum of services. Today, Hill Robinson offers specialised yacht management, project management for new builds and refit, charter management, corporate services, crew placement, payroll and recruitment, plus a host of other services. The Systems Analyst will lead efforts in improving business intelligence, operational efficiency, and customer experience-leveraging emerging AI technologies and optimising key business systems. This role sits at the intersection of technology, compliance, and operational strategy, ensuring our systems are effective, well integrated, and compliant with regulatory requirements. AI & Business Intelligence Innovation Explore, evaluate, and prototype AI-driven solutions to improve reporting, forecasting, and decision making. Identify opportunities where AI, automation, or advanced analytics can improve internal processes or enhance customer experience. Translate business challenges into AI enabled use cases. Support development of dashboards, metrics, and analytical tools. Work within the guidelines and legislative parameters of GDPR/data protection responsibilities Systems Administration & Optimisation Serve as primary administrator for platforms such as HubSpot and SharePoint. Configure, maintain, and optimise systems to maximise usability and business value. Deliver workflow automation, integrations, and improved data structures. Ensure system stability, security, and scalability. Responsible for user access audits. Integration & Process Improvement Map existing business processes and identify technology driven improvements. Develop and maintain integrations to ensure seamless data flow. Champion best practices in system usage, process consistency, and data governance. Compliance & Regulatory Alignment Partner with Compliance teams to ensure systems meet regulatory standards. Support internal controls, risk assessments, and governance processes. Maintain documentation aligned with compliance needs. Stakeholder Engagement & Support Work with cross functional teams to understand requirements and deliver system improvements. Provide training, documentation, and user support. Communicate effectively with technical and non technical stakeholders. Manage competing priorities and provide structured updates It is our expectation that the post holder upholds, demonstrates and lives up to our company values and works diligently towards our strategic goals and objectives, underpinned by our 5 pillars (Sustainable Growth, Business Efficiency, Trusted Partner, Culture, and Environment, Social & Governance) and that they do so with integrity and professionalism. Hill Robinson believes diversity drives innovation. We are proud to be an equal opportunity employer and welcome applications from candidates of all genders, ethnicities, abilities, backgrounds, and life experiences. Our commitment is to create an inclusive workplace where every individual feels respected, valued, and empowered to thrive. When you submit this application form, your personal information contained in it will be shared with Hill Robinson. Hill Robinson will process your personal information in accordance with their own Privacy Policy.
Overview As a Commercial People Business Partner your role is to collaborate with key business stakeholders to define the strategic people agenda for their functions, working closely with the extended leadership teams and People Centres of Excellence to deliver across key initiatives. Responsibilities Partner with Commercial UK/I executive and functional LTs to develop people strategies and action plans following to drive performance across the teams. Partner and lead any organisational change impacting people or employee engagement (key focus areas are Talent, Career and Engagement). Coach leaders toward empathetic leadership and develop high performing teams. Partner with leaders and employee relations lead regarding people related issues within their teams. Partner with Regional and Global People Partners to develop opportunities for collaboration and best practice sharing. Data focussed - Support tracking, analytics and talent metrics, to monitor ROI, impact of initiatives, and specific targets. Champion continuous improvement in the People space within functions, including but not limited to Culture, Inclusion, Wellbeing, Talent Acquisition, Talent Management, and Learning and Development. Manage all Core people planning processes, including Talent Review, Performance Management process, Organisational Health (OHS) etc. Qualifications Proven ability to develop functional people strategies and drive action plans to achieve business and people goals. Ability to drive transformation, cultural change and employee engagement initiatives with extensive change management experience. Strong analytical skills translating data to insight. Experience in Visier to leverage people data to create effective strategies. Experience communicating, coaching and influencing at all levels including executives. Comfortable with ambiguity and able to adapt quickly to a constantly changing environment. Ability to work autonomously with little supervision and manage competing, multiple priorities and timelines with high integrity. Strong employee and labour relations capability and experience. Results-oriented - demonstrates perseverance and resilience towards reaching objectives, confronts and works to resolve tough issues, exhibits a can-do attitude and a disposition to face significant challenges. Ability to think creatively and bring new ideas to the table (e.g. find and deliver pragmatic solutions within various constraints such as time, resource, policy and practicality). Proficiency in UKI legislation, policies and procedures, as well as leveraging the organisation structure (e.g partnering with people functional teams/CoE) to get to the best possible solution balancing risks and benefits for both the business and individuals.
Feb 27, 2026
Full time
Overview As a Commercial People Business Partner your role is to collaborate with key business stakeholders to define the strategic people agenda for their functions, working closely with the extended leadership teams and People Centres of Excellence to deliver across key initiatives. Responsibilities Partner with Commercial UK/I executive and functional LTs to develop people strategies and action plans following to drive performance across the teams. Partner and lead any organisational change impacting people or employee engagement (key focus areas are Talent, Career and Engagement). Coach leaders toward empathetic leadership and develop high performing teams. Partner with leaders and employee relations lead regarding people related issues within their teams. Partner with Regional and Global People Partners to develop opportunities for collaboration and best practice sharing. Data focussed - Support tracking, analytics and talent metrics, to monitor ROI, impact of initiatives, and specific targets. Champion continuous improvement in the People space within functions, including but not limited to Culture, Inclusion, Wellbeing, Talent Acquisition, Talent Management, and Learning and Development. Manage all Core people planning processes, including Talent Review, Performance Management process, Organisational Health (OHS) etc. Qualifications Proven ability to develop functional people strategies and drive action plans to achieve business and people goals. Ability to drive transformation, cultural change and employee engagement initiatives with extensive change management experience. Strong analytical skills translating data to insight. Experience in Visier to leverage people data to create effective strategies. Experience communicating, coaching and influencing at all levels including executives. Comfortable with ambiguity and able to adapt quickly to a constantly changing environment. Ability to work autonomously with little supervision and manage competing, multiple priorities and timelines with high integrity. Strong employee and labour relations capability and experience. Results-oriented - demonstrates perseverance and resilience towards reaching objectives, confronts and works to resolve tough issues, exhibits a can-do attitude and a disposition to face significant challenges. Ability to think creatively and bring new ideas to the table (e.g. find and deliver pragmatic solutions within various constraints such as time, resource, policy and practicality). Proficiency in UKI legislation, policies and procedures, as well as leveraging the organisation structure (e.g partnering with people functional teams/CoE) to get to the best possible solution balancing risks and benefits for both the business and individuals.
Who We Are TetraScience is the Scientific Data and AI company. We are catalyzing the Scientific AI revolution by designing and industrializing AI-native scientific data sets, which we bring to life in a growing suite of next-gen lab data management solutions, scientific use cases, and AI-enabled outcomes. TetraScience is the category leader in this vital new market, generating more revenue than all other companies in the aggregate. In the last year alone, the world's dominant players in compute, cloud, data, and AI infrastructure have converged on TetraScience as the de facto standard, entering into co-innovation and go-to-market partnerships. In connection with your candidacy, you will be asked to carefully review the Tetra Way letter, authored directly by Patrick Grady, our co-founder and CEO. This letter is designed to assist you in better understanding whether TetraScience's values and ethos are the right fit for you. It is impossible to overstate the importance of this document and you are encouraged to take it literally and reflect on whether you are aligned with our unique approach to company and team building. If you join us, you will be expected to embody its contents daily. Who You Are TetraScience is hiring an elite engagement leader for key accounts in EMEA. The Engagement Director role concurrently drives activities for renewal numbers and drives overall success of implementation delivery and value realization. There is also a parallel effort to closely collaborate with Account Executives and Pre sales TAMs to identify and land expansion opportunities. As we rapidly evolve our platform and open up new value creation paths with new SKUs and new personas, we require an uncompromising and results driven engagement leader to help us deliver scientific and operational value as well as expand within our customer base. You are a customer centric and see around the corner individual with a passion for delivering value while navigating customer hierarchy within the high inertia Life Sciences industry. You will need to fundamentally embody the principles of extreme ownership and have a demonstrated history of building and leading high performing delivery or engagement teams. You will have demonstrable experience in managing critical activities of your delivery teams and proof of consistently delivering complex data solutions in challenging scenarios. You are a top tier communicator and able to tell compelling stories in difficult situations. You will be a forward deployed captain to ensure customer success no matter the obstacles or friction the team encounters. For the avoidance of doubt, we remain in the category creation and evangelism phase and thus you are not coming in to follow a strict playbook or be a siloed people manager. It will require extreme self discipline and determination as we forge a category that will fundamentally and forever change the life sciences industry. What You Have Done 7+ years in delivery leadership roles within the Life Sciences software and data market with expertise in at least two of the following three areas: Discovery/Early Stage Development, Late Stage Development/CMC, Manufacturing/QC 3+ years in management consulting Worked in startup environments Led teams to successfully deploy solutions in the top 250 bio/pharma cohort (not biotech alone) Delivered complex enterprise deals - $ hundreds of thousands to millions in ARR per deal Expanded customer land deals - $ hundreds of thousands to millions in ACV Evidenced strong program leadership skills while navigating difficult periods with your delivery team(s) Delivered solutions within GxP compliant areas Coached and mentored Engagement, Project, Program and/or Customer Success Managers who went on to do their best work due to your assistance Operated effectively in a fast paced, team environment What You Will Do Execute a comprehensive delivery motion to drive faster time to value with high customer satisfaction and meet annual renewal targets. Lead key account delivery teams consisting of project managers, scientific data architects, scientific business analysts and data engineers, aligning on clear targets and objectives to ensure team success. Leverage and coordinate cross functional teams, when necessary (Legal, Engineering, Marketing, Product), to efficiently coordinate complex implementations and product deployments. Collaborate with Sales leadership and Account Executives to pursue new business opportunities within existing accounts during implementation and in the absence of an active delivery motion. Gain a deep and broad understanding of TetraScience's Product, enabling you to evangelize and explain it to customer teams in a way each persona will comprehend. Work closely with product teams to bring customer enhancement requests to fruition and deliver more value and maintain customer awareness of relevant Product roadmap details. Stay up to date on industry trends and emerging technologies, positioning TetraScience as a thought leader in the market. Collaborate with Account Executives to create and execute account specific plans in order to meet expansion goals and support the renewal strategy. Maintain ongoing relationships with existing customers, ensuring high levels of customer satisfaction and retention while expanding your network within the accounts. Manage renewal forecasts and account health providing regular updates to leadership on progress toward targets of your accounts. Lead by example and inspire your delivery teams to do the best work of their life. Employ analytical and EQ skills to generate insights from customers' data strategies and actions, respectively. Benefits Competitive Salary and equity in a fast growing company. Supportive, team oriented culture of continuous improvement. Generous paid time off (PTO). Flexible working arrangements - Remote work. We are not currently providing visa sponsorship for this position.
Feb 27, 2026
Full time
Who We Are TetraScience is the Scientific Data and AI company. We are catalyzing the Scientific AI revolution by designing and industrializing AI-native scientific data sets, which we bring to life in a growing suite of next-gen lab data management solutions, scientific use cases, and AI-enabled outcomes. TetraScience is the category leader in this vital new market, generating more revenue than all other companies in the aggregate. In the last year alone, the world's dominant players in compute, cloud, data, and AI infrastructure have converged on TetraScience as the de facto standard, entering into co-innovation and go-to-market partnerships. In connection with your candidacy, you will be asked to carefully review the Tetra Way letter, authored directly by Patrick Grady, our co-founder and CEO. This letter is designed to assist you in better understanding whether TetraScience's values and ethos are the right fit for you. It is impossible to overstate the importance of this document and you are encouraged to take it literally and reflect on whether you are aligned with our unique approach to company and team building. If you join us, you will be expected to embody its contents daily. Who You Are TetraScience is hiring an elite engagement leader for key accounts in EMEA. The Engagement Director role concurrently drives activities for renewal numbers and drives overall success of implementation delivery and value realization. There is also a parallel effort to closely collaborate with Account Executives and Pre sales TAMs to identify and land expansion opportunities. As we rapidly evolve our platform and open up new value creation paths with new SKUs and new personas, we require an uncompromising and results driven engagement leader to help us deliver scientific and operational value as well as expand within our customer base. You are a customer centric and see around the corner individual with a passion for delivering value while navigating customer hierarchy within the high inertia Life Sciences industry. You will need to fundamentally embody the principles of extreme ownership and have a demonstrated history of building and leading high performing delivery or engagement teams. You will have demonstrable experience in managing critical activities of your delivery teams and proof of consistently delivering complex data solutions in challenging scenarios. You are a top tier communicator and able to tell compelling stories in difficult situations. You will be a forward deployed captain to ensure customer success no matter the obstacles or friction the team encounters. For the avoidance of doubt, we remain in the category creation and evangelism phase and thus you are not coming in to follow a strict playbook or be a siloed people manager. It will require extreme self discipline and determination as we forge a category that will fundamentally and forever change the life sciences industry. What You Have Done 7+ years in delivery leadership roles within the Life Sciences software and data market with expertise in at least two of the following three areas: Discovery/Early Stage Development, Late Stage Development/CMC, Manufacturing/QC 3+ years in management consulting Worked in startup environments Led teams to successfully deploy solutions in the top 250 bio/pharma cohort (not biotech alone) Delivered complex enterprise deals - $ hundreds of thousands to millions in ARR per deal Expanded customer land deals - $ hundreds of thousands to millions in ACV Evidenced strong program leadership skills while navigating difficult periods with your delivery team(s) Delivered solutions within GxP compliant areas Coached and mentored Engagement, Project, Program and/or Customer Success Managers who went on to do their best work due to your assistance Operated effectively in a fast paced, team environment What You Will Do Execute a comprehensive delivery motion to drive faster time to value with high customer satisfaction and meet annual renewal targets. Lead key account delivery teams consisting of project managers, scientific data architects, scientific business analysts and data engineers, aligning on clear targets and objectives to ensure team success. Leverage and coordinate cross functional teams, when necessary (Legal, Engineering, Marketing, Product), to efficiently coordinate complex implementations and product deployments. Collaborate with Sales leadership and Account Executives to pursue new business opportunities within existing accounts during implementation and in the absence of an active delivery motion. Gain a deep and broad understanding of TetraScience's Product, enabling you to evangelize and explain it to customer teams in a way each persona will comprehend. Work closely with product teams to bring customer enhancement requests to fruition and deliver more value and maintain customer awareness of relevant Product roadmap details. Stay up to date on industry trends and emerging technologies, positioning TetraScience as a thought leader in the market. Collaborate with Account Executives to create and execute account specific plans in order to meet expansion goals and support the renewal strategy. Maintain ongoing relationships with existing customers, ensuring high levels of customer satisfaction and retention while expanding your network within the accounts. Manage renewal forecasts and account health providing regular updates to leadership on progress toward targets of your accounts. Lead by example and inspire your delivery teams to do the best work of their life. Employ analytical and EQ skills to generate insights from customers' data strategies and actions, respectively. Benefits Competitive Salary and equity in a fast growing company. Supportive, team oriented culture of continuous improvement. Generous paid time off (PTO). Flexible working arrangements - Remote work. We are not currently providing visa sponsorship for this position.
Publishing Solutions Product Owner (Fixed Term Contract) The Publishing Solutions Product Owner for the Biblio (AKA Oxford Publish) system is accountable for strategic direction, development and the regular upgrade programme. This role is critical in ensuring that Biblio is effectively owned and managed from a business point of view, and that changes match and anticipate business need. Alignment of business priorities and technology outcomes is a vital part of the role in managing the Biblio application roadmap and backlog as well as part of projects and programmes as required. The role holder will work closely with business owners to understand business priorities and direction, working with the Publishing Solutions Analyst and Technology colleagues to ensure that requirements are translated into features and changes that will enable the most effective delivery of business priorities and add maximum value. Biblio is upgraded every 10 weeks or so, and the role holder will work closely with the developers and the business to ensure that new features are understood and UAT is completed. The role holder must be an agent of change who is able to deliver in a pragmatic, personable way; an effective communicator who can work with stakeholders at all levels of the business to understand both technology and business perspectives and bridge the gap between the two. The role is responsible for supporting the business from a training and process support perspective, ensuring users are trained (through the Biblio Trainer) in any new functionality. The role holder also manages and supports the key/power user network and manages business change for users. This is a 6-month fixed term secondment. We operate a hybrid working policy that requires a minimum of 2 days per week in the Oxford office. About You To be successful in this role, you will ideally have: Expert knowledge of the Biblio system, particularly its use in OUP An understanding of software development methods and practises (technical coding skills not required) Excellent understanding of publishing processes Experience of designing, implementing, embedding and supporting key business systems and processes Facilitation and process mapping skills Strong technical problem-solving skills Disciplined approach to quality and delivery Excellent influencing and communication skills, ability to network effectively at all levels, using suitable influencing skills, as well as experience of negotiation and relationship management Experience in developing and delivering training to end users Broad experience of applying best practice in using systems and processes We care about work/life balance here at OUP. With this in mind we offer 25 days' holiday that rises with service, plus bank holidays and Christmas closure (3-days) and a 35-hour working week. We are open to discussing flexibility in respect to working patterns, dependent on role. We also have a great variety of active employee networks and societies. We help make your money go further by contributing to your pension up to 12%, offering loans and savings schemes through our partnership with Salary Finance, in addition to travel to work schemes and access to a wide range of local discounts. This role comes with the added benefit of a discretionary annual payment. Please see our Rewards and Recognition page for more information. We are committed to supporting diversity in our workforce, and ensuring an inclusive environment where all individuals can thrive. We seek to employ a workforce representative of the markets that we serve and encourage applications from all.
Feb 27, 2026
Full time
Publishing Solutions Product Owner (Fixed Term Contract) The Publishing Solutions Product Owner for the Biblio (AKA Oxford Publish) system is accountable for strategic direction, development and the regular upgrade programme. This role is critical in ensuring that Biblio is effectively owned and managed from a business point of view, and that changes match and anticipate business need. Alignment of business priorities and technology outcomes is a vital part of the role in managing the Biblio application roadmap and backlog as well as part of projects and programmes as required. The role holder will work closely with business owners to understand business priorities and direction, working with the Publishing Solutions Analyst and Technology colleagues to ensure that requirements are translated into features and changes that will enable the most effective delivery of business priorities and add maximum value. Biblio is upgraded every 10 weeks or so, and the role holder will work closely with the developers and the business to ensure that new features are understood and UAT is completed. The role holder must be an agent of change who is able to deliver in a pragmatic, personable way; an effective communicator who can work with stakeholders at all levels of the business to understand both technology and business perspectives and bridge the gap between the two. The role is responsible for supporting the business from a training and process support perspective, ensuring users are trained (through the Biblio Trainer) in any new functionality. The role holder also manages and supports the key/power user network and manages business change for users. This is a 6-month fixed term secondment. We operate a hybrid working policy that requires a minimum of 2 days per week in the Oxford office. About You To be successful in this role, you will ideally have: Expert knowledge of the Biblio system, particularly its use in OUP An understanding of software development methods and practises (technical coding skills not required) Excellent understanding of publishing processes Experience of designing, implementing, embedding and supporting key business systems and processes Facilitation and process mapping skills Strong technical problem-solving skills Disciplined approach to quality and delivery Excellent influencing and communication skills, ability to network effectively at all levels, using suitable influencing skills, as well as experience of negotiation and relationship management Experience in developing and delivering training to end users Broad experience of applying best practice in using systems and processes We care about work/life balance here at OUP. With this in mind we offer 25 days' holiday that rises with service, plus bank holidays and Christmas closure (3-days) and a 35-hour working week. We are open to discussing flexibility in respect to working patterns, dependent on role. We also have a great variety of active employee networks and societies. We help make your money go further by contributing to your pension up to 12%, offering loans and savings schemes through our partnership with Salary Finance, in addition to travel to work schemes and access to a wide range of local discounts. This role comes with the added benefit of a discretionary annual payment. Please see our Rewards and Recognition page for more information. We are committed to supporting diversity in our workforce, and ensuring an inclusive environment where all individuals can thrive. We seek to employ a workforce representative of the markets that we serve and encourage applications from all.
Job Title: Digital Operations Manager/ IT Manager/IT Operations Support Manager Location: London Department: Digital Operations Salary: 65-75k + Benefits Company Overview: We are dedicated to shaping the future of digital infrastructure and services. We are seeking a highly motivated and experienced Digital Operations Manager to oversee the daily operations of our digital ecosystem, ensuring top-tier performance, security, and compliance. This is an exciting opportunity to lead a dynamic team and drive the success of our digital projects. As the Digital Operations Manager, you will play a pivotal role in maintaining the integrity of our IT systems, collaborating closely with cross-functional teams, and ensuring our digital operations meet the highest standards. Key Responsibilities: Team Leadership and Management: Lead, mentor, and manage a diverse team of IT professionals including an Application Support Specialist, Technical Project Manager, Cyber Security and Compliance Analyst, and End-to-End QA Specialist. Allocate resources efficiently to ensure timely and successful project delivery. Conduct regular performance reviews and provide ongoing feedback to foster growth and development within the team. Operational Oversight: Oversee the daily operations of digital systems, applications, and infrastructure. Ensure high availability and performance of all IT services and applications. Implement and maintain monitoring systems to proactively identify and resolve issues. Application Support: Manage application support activities to ensure the prompt resolution of incidents and service requests. Collaborate with the Application Support Manager to develop and implement effective support processes and documentation. Ensure all applications are updated, patched, and maintained in line with best practices. Technical Project Management: Oversee the planning, execution, and delivery of technical projects. Work closely with the Technical Project Manager to ensure projects are completed on time, within scope, and budget. Facilitate communication and collaboration between project teams and stakeholders. Cyber Security and Compliance: Ensure the implementation and adherence to cyber security policies and procedures. Collaborate with the Cyber Security and Compliance resources to conduct regular security assessments and audits. Manage compliance with relevant regulations and standards, such as GDPR and Cyber Essentials Plus. Quality Assurance: Oversee the end-to-end quality assurance process for all digital products and services. Work with the End-to-End QA Specialist to develop comprehensive test plans and ensure thorough testing. Ensure quality assurance processes are followed to maintain high standards. Strategic Planning and Improvement: Develop and implement strategies to enhance digital operations and IT service delivery. Identify opportunities for process optimisation and efficiency gains. Stakeholder Communication: Act as the primary point of contact for all digital operations-related matters. Provide regular updates to senior management on the status of projects, operational performance, and security compliance. Facilitate effective communication between IT teams and business units. Problem Solving and Incident Management: Manage and resolve high-priority incidents and critical issues. Conduct root cause analysis and implement corrective actions to prevent recurrence. Develop and maintain incident response plans and procedures. Requirements: Proven experience as a Digital Operations Manager, IT Manager, Support Manager, or similar role. Strong leadership and team management skills with the ability to mentor and inspire a diverse team. Excellent understanding of IT infrastructure, application support, and digital operations. Demonstrated experience in managing technical projects and ensuring successful delivery. In-depth knowledge of cyber security principles and compliance requirements. Strong understanding of quality assurance processes and methodologies. Exceptional problem-solving and analytical abilities. Excellent communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels. Familiarity with IT service management (ITSM) frameworks such as ITIL. Relevant certifications (e.g., PMP, CISSP, ITIL) are advantageous. What We Offer: Competitive salary and benefits package. A dynamic, collaborative work environment with opportunities for professional development and growth. A chance to lead and shape the future of digital operations
Feb 27, 2026
Full time
Job Title: Digital Operations Manager/ IT Manager/IT Operations Support Manager Location: London Department: Digital Operations Salary: 65-75k + Benefits Company Overview: We are dedicated to shaping the future of digital infrastructure and services. We are seeking a highly motivated and experienced Digital Operations Manager to oversee the daily operations of our digital ecosystem, ensuring top-tier performance, security, and compliance. This is an exciting opportunity to lead a dynamic team and drive the success of our digital projects. As the Digital Operations Manager, you will play a pivotal role in maintaining the integrity of our IT systems, collaborating closely with cross-functional teams, and ensuring our digital operations meet the highest standards. Key Responsibilities: Team Leadership and Management: Lead, mentor, and manage a diverse team of IT professionals including an Application Support Specialist, Technical Project Manager, Cyber Security and Compliance Analyst, and End-to-End QA Specialist. Allocate resources efficiently to ensure timely and successful project delivery. Conduct regular performance reviews and provide ongoing feedback to foster growth and development within the team. Operational Oversight: Oversee the daily operations of digital systems, applications, and infrastructure. Ensure high availability and performance of all IT services and applications. Implement and maintain monitoring systems to proactively identify and resolve issues. Application Support: Manage application support activities to ensure the prompt resolution of incidents and service requests. Collaborate with the Application Support Manager to develop and implement effective support processes and documentation. Ensure all applications are updated, patched, and maintained in line with best practices. Technical Project Management: Oversee the planning, execution, and delivery of technical projects. Work closely with the Technical Project Manager to ensure projects are completed on time, within scope, and budget. Facilitate communication and collaboration between project teams and stakeholders. Cyber Security and Compliance: Ensure the implementation and adherence to cyber security policies and procedures. Collaborate with the Cyber Security and Compliance resources to conduct regular security assessments and audits. Manage compliance with relevant regulations and standards, such as GDPR and Cyber Essentials Plus. Quality Assurance: Oversee the end-to-end quality assurance process for all digital products and services. Work with the End-to-End QA Specialist to develop comprehensive test plans and ensure thorough testing. Ensure quality assurance processes are followed to maintain high standards. Strategic Planning and Improvement: Develop and implement strategies to enhance digital operations and IT service delivery. Identify opportunities for process optimisation and efficiency gains. Stakeholder Communication: Act as the primary point of contact for all digital operations-related matters. Provide regular updates to senior management on the status of projects, operational performance, and security compliance. Facilitate effective communication between IT teams and business units. Problem Solving and Incident Management: Manage and resolve high-priority incidents and critical issues. Conduct root cause analysis and implement corrective actions to prevent recurrence. Develop and maintain incident response plans and procedures. Requirements: Proven experience as a Digital Operations Manager, IT Manager, Support Manager, or similar role. Strong leadership and team management skills with the ability to mentor and inspire a diverse team. Excellent understanding of IT infrastructure, application support, and digital operations. Demonstrated experience in managing technical projects and ensuring successful delivery. In-depth knowledge of cyber security principles and compliance requirements. Strong understanding of quality assurance processes and methodologies. Exceptional problem-solving and analytical abilities. Excellent communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels. Familiarity with IT service management (ITSM) frameworks such as ITIL. Relevant certifications (e.g., PMP, CISSP, ITIL) are advantageous. What We Offer: Competitive salary and benefits package. A dynamic, collaborative work environment with opportunities for professional development and growth. A chance to lead and shape the future of digital operations
UK ONLY - SPONSORSHIP IS NOT AVAILABLE Job Purpose: This role is responsible for overseeing and enhancing the security of our IT systems, data, and networks. You will conduct regular security audits, assessments, and tests, and identify and resolve any vulnerabilities or breaches.You will also develop and implement security policies, procedures, and standards, and ensure compliance with the relevant laws and regulations, and train and educate employees on the best practices and awareness of IT security. Operating Environment:The role operates within the IT Services Team, The IT Services Team includes specialist staff delivering core outputs that are both external-facing and internal key enablers. Framework & Boundaries: The role is responsible for improving the quality, wellbeing and efficiency of our IT Security. The role has external-facing responsibilities and is required and authorised to act as a representative for the organisation. Key accountabilities:Monitor and Inspect: Regularly monitor the network for security threats or breaches. Policy Development: Develop and implement security policies and procedures to safeguard data and systems. Vulnerability Testing: Perform regular vulnerability testing and risk assessments to identify and mitigate security risks. Incident Response: Investigate security incidents and provide post-event analysis and recommendations. Security Tools Management: Manage and maintain firewalls, intrusion detection and prevention systems, antivirus software, and other security tools. Compliance: Ensure compliance with industry regulations and standards. Training: Train technical and non-technical employees on security protocols, procedures, and best practices. Disaster Recovery: Participate in disaster recovery planning and testing to ensure business continuity in the event of a security incident. Job impact:Risk Mitigation: Implementing robust security measures to significantly reduce the risk of data breaches, cyber-attacks, and other security incidents. Proactive Threat Management: Identifying and addressing vulnerabilities before they can be exploited, thereby enhancing the overall security posture of the organisation. Ensuring that the organisation complies with relevant laws, regulations, and industry standards (e.g., GDPR, HIPAA, PCI-DSS), thereby avoiding legal penalties and enhancing trust with stakeholders. Maintaining a state of readiness for security audits and assessments, ensuring that all security controls and measures are well-documented and effective. Developing and implementing disaster recovery plans to ensure business continuity in the event of a security incident or data loss. Efficiently managing and mitigating the impact of security incidents to minimise downtime and operational disruption. Knowledge and experience:Technical Proficiency: In-depth knowledge of network security software - Meraki Cloud, Cloudflare, Mimecast, encryption technologies, and other security hardware and software tools. Current Trends: Stay current with the latest trends in cybersecurity threats and defence strategies. Problem-Solving: Strong problem-solving skills and the ability to work well under pressure. Communication: Good communication skills to effectively train employees and coordinate with other departments. Functional/technical skills: Firewall Management: Proficiency in configuring and managing firewalls to protect network boundaries. Intrusion Detection/Prevention Systems (IDS/IPS): Experience with IDS/IPS to monitor and respond to potential threats. VPNs and Remote Access: Knowledge of setting up and managing Virtual Private Networks (VPNs) and secure remote access solutions. Patch Management: Ability to manage and deploy security patches and updates to systems and applications. Endpoint Security: Experience with endpoint protection solutions, such as antivirus and anti-malware software. Proficiency in implementing and managing encryption technologies to protect data at rest and in transit. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Feb 27, 2026
Full time
UK ONLY - SPONSORSHIP IS NOT AVAILABLE Job Purpose: This role is responsible for overseeing and enhancing the security of our IT systems, data, and networks. You will conduct regular security audits, assessments, and tests, and identify and resolve any vulnerabilities or breaches.You will also develop and implement security policies, procedures, and standards, and ensure compliance with the relevant laws and regulations, and train and educate employees on the best practices and awareness of IT security. Operating Environment:The role operates within the IT Services Team, The IT Services Team includes specialist staff delivering core outputs that are both external-facing and internal key enablers. Framework & Boundaries: The role is responsible for improving the quality, wellbeing and efficiency of our IT Security. The role has external-facing responsibilities and is required and authorised to act as a representative for the organisation. Key accountabilities:Monitor and Inspect: Regularly monitor the network for security threats or breaches. Policy Development: Develop and implement security policies and procedures to safeguard data and systems. Vulnerability Testing: Perform regular vulnerability testing and risk assessments to identify and mitigate security risks. Incident Response: Investigate security incidents and provide post-event analysis and recommendations. Security Tools Management: Manage and maintain firewalls, intrusion detection and prevention systems, antivirus software, and other security tools. Compliance: Ensure compliance with industry regulations and standards. Training: Train technical and non-technical employees on security protocols, procedures, and best practices. Disaster Recovery: Participate in disaster recovery planning and testing to ensure business continuity in the event of a security incident. Job impact:Risk Mitigation: Implementing robust security measures to significantly reduce the risk of data breaches, cyber-attacks, and other security incidents. Proactive Threat Management: Identifying and addressing vulnerabilities before they can be exploited, thereby enhancing the overall security posture of the organisation. Ensuring that the organisation complies with relevant laws, regulations, and industry standards (e.g., GDPR, HIPAA, PCI-DSS), thereby avoiding legal penalties and enhancing trust with stakeholders. Maintaining a state of readiness for security audits and assessments, ensuring that all security controls and measures are well-documented and effective. Developing and implementing disaster recovery plans to ensure business continuity in the event of a security incident or data loss. Efficiently managing and mitigating the impact of security incidents to minimise downtime and operational disruption. Knowledge and experience:Technical Proficiency: In-depth knowledge of network security software - Meraki Cloud, Cloudflare, Mimecast, encryption technologies, and other security hardware and software tools. Current Trends: Stay current with the latest trends in cybersecurity threats and defence strategies. Problem-Solving: Strong problem-solving skills and the ability to work well under pressure. Communication: Good communication skills to effectively train employees and coordinate with other departments. Functional/technical skills: Firewall Management: Proficiency in configuring and managing firewalls to protect network boundaries. Intrusion Detection/Prevention Systems (IDS/IPS): Experience with IDS/IPS to monitor and respond to potential threats. VPNs and Remote Access: Knowledge of setting up and managing Virtual Private Networks (VPNs) and secure remote access solutions. Patch Management: Ability to manage and deploy security patches and updates to systems and applications. Endpoint Security: Experience with endpoint protection solutions, such as antivirus and anti-malware software. Proficiency in implementing and managing encryption technologies to protect data at rest and in transit. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
LocationLondon, England, United Kingdom# Product Owner at N Consulting LtdLocationLondon, England, United KingdomSalary£85 - £90 /yearJob TypeFull-timeDate PostedFebruary 18th, 2026Apply Now Role: Product Owner - Payments Experience: 10years Location: London Work mode: Hybrid Key Responsibilities Product Ownership & Strategy Own the end to end Payment's product vision, roadmap and backlog for B2B clients (banks, DFIs, governments, NGOs, fintechs). Translate Head of Payments' strategic intent into executable product priorities across corridors, rails and platforms. Balance speed, reach and cost with the operational and regulatory realities of CLIENT's markets. Ensure alignment with overall solution strategy laid out by CLIENT. Payments Domain Leadership Drive improvements across cross border payment initiation, routing, settlement, tracking, reconciliation and exception handling. Manage payments tightly coupled with FX execution, pre funding, cut offs and liquidity constraints. Design for multi rail delivery (correspondent banks, local clearing, mobile money, wallets) across Africa, LATAM, APAC, Caribbean and Middle East. Regulatory & Risk Alignment Embed AML, sanctions screening, transaction monitoring and market specific controls directly into product design. Work closely with Compliance, Risk and Ops to ensure solutions are compliant with UK PRA/FCA expectations and local market regulations. Design preventative controls to reduce payment failures, returns and manual repairs. Delivery & Team Leadership Lead a cross functional squad (engineering, ops, QA, analysts) as Product Owner in an agile delivery model. Own sprint planning, prioritisation, acceptance criteria and release readiness. Ensure operational readiness, SLAs and support playbooks are in place before go live. Align with the overall delivery roadmap of CLIENT. Stakeholder & Partner Management Act as the primary product counterpart to internal stakeholders: Payments, Banking, Treasury, Compliance, Operations, Technology and Sales. Engage with external partners including correspondent banks, clearing partners and payment providers to support corridor expansion and resilience. Skills & Experience Essential Strong Product Owner / Product Manager experience in B2B payments or transaction banking . Deep understanding of cross border payments , correspondent banking, and payments into emerging or frontier markets. Hands on experience working with regulated financial institutions and complex compliance environments. Ability to operate across business, technology and operations without losing delivery focus. Experience of having implemented a payments product in a banking or payment processor environment. Highly Desirable Experience with FX linked payments, liquidity management or nostro/vostro considerations. Exposure to API led payment platforms and gateway models. Experience delivering payments transformation or modernization programs. What Success Looks Like Faster, more predictable cross border payments across priority CLIENT corridors. Reduced payment failures, exceptions and operational friction. Clear alignment between payments strategy, product delivery and regulatory obligations. A payments platform that scales CLIENT's B2B business without increasing risk or cost disproportionately.
Feb 27, 2026
Full time
LocationLondon, England, United Kingdom# Product Owner at N Consulting LtdLocationLondon, England, United KingdomSalary£85 - £90 /yearJob TypeFull-timeDate PostedFebruary 18th, 2026Apply Now Role: Product Owner - Payments Experience: 10years Location: London Work mode: Hybrid Key Responsibilities Product Ownership & Strategy Own the end to end Payment's product vision, roadmap and backlog for B2B clients (banks, DFIs, governments, NGOs, fintechs). Translate Head of Payments' strategic intent into executable product priorities across corridors, rails and platforms. Balance speed, reach and cost with the operational and regulatory realities of CLIENT's markets. Ensure alignment with overall solution strategy laid out by CLIENT. Payments Domain Leadership Drive improvements across cross border payment initiation, routing, settlement, tracking, reconciliation and exception handling. Manage payments tightly coupled with FX execution, pre funding, cut offs and liquidity constraints. Design for multi rail delivery (correspondent banks, local clearing, mobile money, wallets) across Africa, LATAM, APAC, Caribbean and Middle East. Regulatory & Risk Alignment Embed AML, sanctions screening, transaction monitoring and market specific controls directly into product design. Work closely with Compliance, Risk and Ops to ensure solutions are compliant with UK PRA/FCA expectations and local market regulations. Design preventative controls to reduce payment failures, returns and manual repairs. Delivery & Team Leadership Lead a cross functional squad (engineering, ops, QA, analysts) as Product Owner in an agile delivery model. Own sprint planning, prioritisation, acceptance criteria and release readiness. Ensure operational readiness, SLAs and support playbooks are in place before go live. Align with the overall delivery roadmap of CLIENT. Stakeholder & Partner Management Act as the primary product counterpart to internal stakeholders: Payments, Banking, Treasury, Compliance, Operations, Technology and Sales. Engage with external partners including correspondent banks, clearing partners and payment providers to support corridor expansion and resilience. Skills & Experience Essential Strong Product Owner / Product Manager experience in B2B payments or transaction banking . Deep understanding of cross border payments , correspondent banking, and payments into emerging or frontier markets. Hands on experience working with regulated financial institutions and complex compliance environments. Ability to operate across business, technology and operations without losing delivery focus. Experience of having implemented a payments product in a banking or payment processor environment. Highly Desirable Experience with FX linked payments, liquidity management or nostro/vostro considerations. Exposure to API led payment platforms and gateway models. Experience delivering payments transformation or modernization programs. What Success Looks Like Faster, more predictable cross border payments across priority CLIENT corridors. Reduced payment failures, exceptions and operational friction. Clear alignment between payments strategy, product delivery and regulatory obligations. A payments platform that scales CLIENT's B2B business without increasing risk or cost disproportionately.
Products are the heart of our business. As a Senior Buyer, you take full responsibility for driving the success of your category, ensuring we offer the best range, quality, and value to our customers. Picnic is fast-paced, data-driven, and complex - from pricing strategies and forecasting to warehouse automation and rapid company growth - providing endless opportunities to make an impact. You'll combine commercial insight, negotiation expertise, and supplier relationship management to shape your category and deliver measurable results. Tricks of the trade Negotiation strategies: Define and execute sophisticated negotiation strategies to secure competitive terms and long term value with suppliers. Supplier management: Lead supplier relationships, negotiate contracts, and resolve operational challenges efficiently. Category expertise: Develop deep knowledge of your category using data, customer insights, and supplier input to drive growth and innovation. Commercial opportunities: Identify, evaluate, and implement commercial initiatives to maximize profitability and customer satisfaction. Category improvements: Design and execute pragmatic improvement plans to optimize assortment, quality, and performance. Supply chain: Work closely with the end to end supply chain to identify opportunities for operational efficiency. Cross functional impact: Collaborate with analysts, marketing, and other teams to bring strategic initiatives to life and deliver results. Your superpowers BSc. or MSc. degree in Business Administration, (Business) Economics or equivalent 4 6 years of experience as a Buyer and/or Category Manager in a similar industry Lots of energy, persistence and drive to ensure successful end result of many projects simultaneously You know how to get the best best deals and are able to understand and assess what's on "the nego table" Go getting mentality, hands on and nothing is impossible mindset Excellent people knowledge and skills; you understand who you're talking, their interests and how to build relationships Fluency in Dutch and English Picnic perks Fresh Lunch, coffee, and snacks Our offices are equipped with fully fledged coffee bars and a kitchen and chefs. They prepare delicious fresh and warm lunches every day so you can keep your energy up. We have a partnership with CZ (a health insurance provider). Picnic employees get a discount on CZ insurance packages between 5% and 15%. Furthermore, through our partnership with Lease a Bike, you can rent to own a new (e)bike at a discounted rate. You'll get ample opportunity to work on yourself at Picnic. We offer personal development through Lepaya courses, Academy trainings, and more. Interested in improving your mental wellbeing? Through OpenUp you get free access to trained psychologists and many courses. All the rest At Picnic you get 25 holidays, we cover your travel expenses and offer a pension plan. And your phone and laptop are on us, as well. A bit about us When you join Picnic, you're joining the shopping revolution, delivering groceries to millions of people across Europe, and we're growing fast. Think super fresh products and personal service, but in a modern, sustainable way. And we're the only ones in the world doing it all by ourselves. From our fully automated fulfillment centre to delivery algorithms and marketing campaigns: we do it all in house. Our team consists of 85+ nationalities and we're always looking for new talent. Ready for the ride? Recruitment Process CV screening Phone screening Online assessment Interviews Assessment day Closing interview Offer Commitment to equal opportunities Picnic is an equal opportunity employer-this means that all decisions regarding applications will be based on qualifications and merit. Applicants will be regarded independently of age, gender identity or expression, sexual orientation, ethnicity, skin color, civil status, religious beliefs, physical or mental disability, or any other factors protected by law. At Picnic, we celebrate and value our differences and are committed to building a safe and inclusive working environment where everyone can be themselves.
Feb 27, 2026
Full time
Products are the heart of our business. As a Senior Buyer, you take full responsibility for driving the success of your category, ensuring we offer the best range, quality, and value to our customers. Picnic is fast-paced, data-driven, and complex - from pricing strategies and forecasting to warehouse automation and rapid company growth - providing endless opportunities to make an impact. You'll combine commercial insight, negotiation expertise, and supplier relationship management to shape your category and deliver measurable results. Tricks of the trade Negotiation strategies: Define and execute sophisticated negotiation strategies to secure competitive terms and long term value with suppliers. Supplier management: Lead supplier relationships, negotiate contracts, and resolve operational challenges efficiently. Category expertise: Develop deep knowledge of your category using data, customer insights, and supplier input to drive growth and innovation. Commercial opportunities: Identify, evaluate, and implement commercial initiatives to maximize profitability and customer satisfaction. Category improvements: Design and execute pragmatic improvement plans to optimize assortment, quality, and performance. Supply chain: Work closely with the end to end supply chain to identify opportunities for operational efficiency. Cross functional impact: Collaborate with analysts, marketing, and other teams to bring strategic initiatives to life and deliver results. Your superpowers BSc. or MSc. degree in Business Administration, (Business) Economics or equivalent 4 6 years of experience as a Buyer and/or Category Manager in a similar industry Lots of energy, persistence and drive to ensure successful end result of many projects simultaneously You know how to get the best best deals and are able to understand and assess what's on "the nego table" Go getting mentality, hands on and nothing is impossible mindset Excellent people knowledge and skills; you understand who you're talking, their interests and how to build relationships Fluency in Dutch and English Picnic perks Fresh Lunch, coffee, and snacks Our offices are equipped with fully fledged coffee bars and a kitchen and chefs. They prepare delicious fresh and warm lunches every day so you can keep your energy up. We have a partnership with CZ (a health insurance provider). Picnic employees get a discount on CZ insurance packages between 5% and 15%. Furthermore, through our partnership with Lease a Bike, you can rent to own a new (e)bike at a discounted rate. You'll get ample opportunity to work on yourself at Picnic. We offer personal development through Lepaya courses, Academy trainings, and more. Interested in improving your mental wellbeing? Through OpenUp you get free access to trained psychologists and many courses. All the rest At Picnic you get 25 holidays, we cover your travel expenses and offer a pension plan. And your phone and laptop are on us, as well. A bit about us When you join Picnic, you're joining the shopping revolution, delivering groceries to millions of people across Europe, and we're growing fast. Think super fresh products and personal service, but in a modern, sustainable way. And we're the only ones in the world doing it all by ourselves. From our fully automated fulfillment centre to delivery algorithms and marketing campaigns: we do it all in house. Our team consists of 85+ nationalities and we're always looking for new talent. Ready for the ride? Recruitment Process CV screening Phone screening Online assessment Interviews Assessment day Closing interview Offer Commitment to equal opportunities Picnic is an equal opportunity employer-this means that all decisions regarding applications will be based on qualifications and merit. Applicants will be regarded independently of age, gender identity or expression, sexual orientation, ethnicity, skin color, civil status, religious beliefs, physical or mental disability, or any other factors protected by law. At Picnic, we celebrate and value our differences and are committed to building a safe and inclusive working environment where everyone can be themselves.
Customer Data Analytics - Senior Consultant Why Join frog? Since June 2021, frog is part of Capgemini Invent. frog partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We're inventing the future of customer experiences by delivering market-defining business models, products, services, brand engagements and communications. Joining frog means you'll be joining the "pond," a global network of studios, each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community-and the world at large. frog Data Join our frog data team and help shape the future of data and AI consulting. We help brands unlock the value and power of data and AI - through the lense of customer experience. You'll work at the intersection our solutions focus on CX Data and AI, strategy, activation & personalisation, analytics, insights, measurement and advanced data science, turning complex data into transformative solutions that drive real impact. If you're passionate about using data and AI to create smarter, more human experiences, this is your opportunity to lead change and make a difference. An Overview Of The Role We are seeking a skilled Senior Consultant with hands-on experience helping organisations deliver value within customer, marketing or commercial domains through data and insights. The ideal candidate will have extensive experience in one (or more) of the following areas: customer behaviour analytics, marketing, commercial, web, or product analytics, and possess domain knowledge in marketing, customer, digital, and commercial sectors. Additionally, the candidate should have strong project management and people management skills. What We Look For We are seeking a skilled Senior Consultant experienced in one or more data-related roles-such as Data Analyst, Data Scientist, Data Architect, or Data Strategist. You will have a combination of some of the following personal and professional attributes: CX Data & Insights SME - Hands-on experience working with data within behaviour analytics, marketing, CRM, commercial, web, CDPs or product analytics with core focus in customer experience. Familiar with a range of 1st, 2nd and 3rd party data sources - including transactional/EPOS, digital, retailer, social, loyalty etc Delivery Excellence - Experience developing and implementing insight solutions, MarTech / data driven CX solutions or ML/AL solutions. Proven experience owning workstreams including planning, execution, and successful delivery of insights or AI/ML POCs, MVPs and production grade solutions. Data Visualisation Experience - Utilise visualisation tools such as Power BI or Tableau to present data insights effectively. Cloud expertise - Knowledge of cloud platforms (e.g. AWS, GCP, Azure) and tools for data analytics or data science, and experience with data modelling and data management Collaborative team player- Collaborate with cross-functional teams to understand business challenges and create valuables products/solutions Excellent Communicator - Strong written communication, presentation and data driven storytelling skills, with the ability to communicate complex ideas clearly to stakeholders Innovative Mind - A strong interest and experience with the latest advancements in data, AI, machine learning, and data science space It Would Be a Bonus If You Have Experience in primary growth sectors; CPR (Consumer Products & Retail), ETU (Energy, Utilities, and Telecommunications), and PS (Public Sector). Familiarity with Agentic AI Client delivery experience (for either internal or external customers) Familiarity with data analytics tools or programming languages (such as Python, SQL or R) Familiarity with ethical considerations and best practices in data analytics, AI and data science. People Manager -People management skills, including mentoring, guiding, and developing junior team members. Need To Know We don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. About Capgemini Invent Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.
Feb 27, 2026
Full time
Customer Data Analytics - Senior Consultant Why Join frog? Since June 2021, frog is part of Capgemini Invent. frog partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We're inventing the future of customer experiences by delivering market-defining business models, products, services, brand engagements and communications. Joining frog means you'll be joining the "pond," a global network of studios, each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community-and the world at large. frog Data Join our frog data team and help shape the future of data and AI consulting. We help brands unlock the value and power of data and AI - through the lense of customer experience. You'll work at the intersection our solutions focus on CX Data and AI, strategy, activation & personalisation, analytics, insights, measurement and advanced data science, turning complex data into transformative solutions that drive real impact. If you're passionate about using data and AI to create smarter, more human experiences, this is your opportunity to lead change and make a difference. An Overview Of The Role We are seeking a skilled Senior Consultant with hands-on experience helping organisations deliver value within customer, marketing or commercial domains through data and insights. The ideal candidate will have extensive experience in one (or more) of the following areas: customer behaviour analytics, marketing, commercial, web, or product analytics, and possess domain knowledge in marketing, customer, digital, and commercial sectors. Additionally, the candidate should have strong project management and people management skills. What We Look For We are seeking a skilled Senior Consultant experienced in one or more data-related roles-such as Data Analyst, Data Scientist, Data Architect, or Data Strategist. You will have a combination of some of the following personal and professional attributes: CX Data & Insights SME - Hands-on experience working with data within behaviour analytics, marketing, CRM, commercial, web, CDPs or product analytics with core focus in customer experience. Familiar with a range of 1st, 2nd and 3rd party data sources - including transactional/EPOS, digital, retailer, social, loyalty etc Delivery Excellence - Experience developing and implementing insight solutions, MarTech / data driven CX solutions or ML/AL solutions. Proven experience owning workstreams including planning, execution, and successful delivery of insights or AI/ML POCs, MVPs and production grade solutions. Data Visualisation Experience - Utilise visualisation tools such as Power BI or Tableau to present data insights effectively. Cloud expertise - Knowledge of cloud platforms (e.g. AWS, GCP, Azure) and tools for data analytics or data science, and experience with data modelling and data management Collaborative team player- Collaborate with cross-functional teams to understand business challenges and create valuables products/solutions Excellent Communicator - Strong written communication, presentation and data driven storytelling skills, with the ability to communicate complex ideas clearly to stakeholders Innovative Mind - A strong interest and experience with the latest advancements in data, AI, machine learning, and data science space It Would Be a Bonus If You Have Experience in primary growth sectors; CPR (Consumer Products & Retail), ETU (Energy, Utilities, and Telecommunications), and PS (Public Sector). Familiarity with Agentic AI Client delivery experience (for either internal or external customers) Familiarity with data analytics tools or programming languages (such as Python, SQL or R) Familiarity with ethical considerations and best practices in data analytics, AI and data science. People Manager -People management skills, including mentoring, guiding, and developing junior team members. Need To Know We don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. About Capgemini Invent Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.
Carnival UK is a leading name in the holiday sector, dedicated to delivering unforgettable holiday happiness to our customers. Our success is built on a foundation of diverse talents and perspectives, and we believe in fostering an inclusive environment where everyone can thrive. Role Overview We are seeking a Senior Analyst, Finance Partnering to join our dynamic Finance Partnering team. This is a pivotal role primarily supporting the Digital Technology Office (DTO) in its ongoing transformation. You'll play a key part in developing financial forecasts and plans, analysing performance drivers, and providing actionable insights that shape business decisions and drive commercial success. While your main focus will be supporting DTO, you may also provide support to the People and Finance functions when required, offering a varied and impactful remit. What You'll Do: Support the development of financial forecasts, operating plans, and strategic plans across Carnival UK. Analyse and provide insight into performance drivers, helping to add value and influence commercial outcomes. Review financial results, support understanding of variances, and proactively identify opportunities to improve performance and manage risk. Collaborate with business partners and cross-functional teams to evaluate commercial initiatives. Recommend improvements to financial reporting systems and processes to increase efficiency and analytical capabilities. Ensure integrity between finance reports and operational or performance reports (e.g., Power BI, Tableau, P&L). Contribute to capital planning and investment Business Cases, supplier contract agreements, and other business performance agendas. This role is a CUK08 and is offered on a full-time, 12 month fixed-term contract basis, with hybrid working in our Southampton office, including up to two days from home. What You'll Bring: Qualifications: Fully qualified accountant (ACA, ACCA, or CIMA) Experience: Hands on experience in management reporting, planning, analytics, and business partnering. Advanced Excel skills and familiarity with finance systems (Oracle ERP/EPM and Tableau desirable). Commercial awareness and the ability to interpret financial data, generate insights, and make recommendations to stakeholders. Excellent analysis, communication, and presentation skills. Ability to coordinate inputs from multiple functions efficiently and work collaboratively across teams. Proactive, forward thinking, and ready to step beyond traditional accounting. About You: You're more than just your CV. You're commercially minded, analytical, and passionate about driving business performance. You thrive in dynamic environments, enjoy collaborating with others, and are ready for a step up. Why Join Us? Working with us means more than just a role in finance. You'll be part of a team that values well-being, personal growth, and commercial impact. Here's what we offer: Hybrid working (up to 2 days from home) Annual bonus Employee Discounted Cruising plus Friends and Family offers Extensive learning and development opportunities Employee Assistance and Wellbeing programmes Company paid Health Cash Plan and health assessment In-house Occupational Health help and access to digital GP Life Assurance Parental and adoption leave Employee Shares Plan Electric Car and Cycle to Work schemes Minimum 25 days leave Contributory Defined Contribution Pension scheme Read our employee experience guide to learn more about life as a Carnival UK colleague: CUK-employee-experience-guide-July-2025.pdf Diversity & Inclusion: Diversity is our strength, and we encourage applications from those with varied experiences, whether you meet every listed requirement or not. If you're passionate about finance and looking for an opportunity to grow, we'd love to hear from you. How to Apply: Being able to create unforgettable holiday happiness is a brilliant opportunity, so we often receive high volumes of applications for our roles. In these cases, we may close our job adverts early and aren't able to consider applications once this happens.
Feb 27, 2026
Full time
Carnival UK is a leading name in the holiday sector, dedicated to delivering unforgettable holiday happiness to our customers. Our success is built on a foundation of diverse talents and perspectives, and we believe in fostering an inclusive environment where everyone can thrive. Role Overview We are seeking a Senior Analyst, Finance Partnering to join our dynamic Finance Partnering team. This is a pivotal role primarily supporting the Digital Technology Office (DTO) in its ongoing transformation. You'll play a key part in developing financial forecasts and plans, analysing performance drivers, and providing actionable insights that shape business decisions and drive commercial success. While your main focus will be supporting DTO, you may also provide support to the People and Finance functions when required, offering a varied and impactful remit. What You'll Do: Support the development of financial forecasts, operating plans, and strategic plans across Carnival UK. Analyse and provide insight into performance drivers, helping to add value and influence commercial outcomes. Review financial results, support understanding of variances, and proactively identify opportunities to improve performance and manage risk. Collaborate with business partners and cross-functional teams to evaluate commercial initiatives. Recommend improvements to financial reporting systems and processes to increase efficiency and analytical capabilities. Ensure integrity between finance reports and operational or performance reports (e.g., Power BI, Tableau, P&L). Contribute to capital planning and investment Business Cases, supplier contract agreements, and other business performance agendas. This role is a CUK08 and is offered on a full-time, 12 month fixed-term contract basis, with hybrid working in our Southampton office, including up to two days from home. What You'll Bring: Qualifications: Fully qualified accountant (ACA, ACCA, or CIMA) Experience: Hands on experience in management reporting, planning, analytics, and business partnering. Advanced Excel skills and familiarity with finance systems (Oracle ERP/EPM and Tableau desirable). Commercial awareness and the ability to interpret financial data, generate insights, and make recommendations to stakeholders. Excellent analysis, communication, and presentation skills. Ability to coordinate inputs from multiple functions efficiently and work collaboratively across teams. Proactive, forward thinking, and ready to step beyond traditional accounting. About You: You're more than just your CV. You're commercially minded, analytical, and passionate about driving business performance. You thrive in dynamic environments, enjoy collaborating with others, and are ready for a step up. Why Join Us? Working with us means more than just a role in finance. You'll be part of a team that values well-being, personal growth, and commercial impact. Here's what we offer: Hybrid working (up to 2 days from home) Annual bonus Employee Discounted Cruising plus Friends and Family offers Extensive learning and development opportunities Employee Assistance and Wellbeing programmes Company paid Health Cash Plan and health assessment In-house Occupational Health help and access to digital GP Life Assurance Parental and adoption leave Employee Shares Plan Electric Car and Cycle to Work schemes Minimum 25 days leave Contributory Defined Contribution Pension scheme Read our employee experience guide to learn more about life as a Carnival UK colleague: CUK-employee-experience-guide-July-2025.pdf Diversity & Inclusion: Diversity is our strength, and we encourage applications from those with varied experiences, whether you meet every listed requirement or not. If you're passionate about finance and looking for an opportunity to grow, we'd love to hear from you. How to Apply: Being able to create unforgettable holiday happiness is a brilliant opportunity, so we often receive high volumes of applications for our roles. In these cases, we may close our job adverts early and aren't able to consider applications once this happens.
CX Training, Development & Quality Manager Location: Sunderland (Hybrid - HQ) Contract: 12-month Fixed-Term Contract (Maternity Cover) About the role We're looking for a CX Training, Development & Quality Manager to join tombola on a 12-month fixed-term maternity cover, leading how learning, capability and quality come to life across our Customer Experience (CX) functions. This is a high-impact, strategic role with ownership of both CX Learning & Development and the Quality function. You'll shape how our CX teams - from new starters to experienced colleagues - are equipped to deliver consistent, high-quality, values-driven experiences that reflect what tombola stands for. Working across Customer Support, Safeplay, Risk, Player Relations, Chat Moderation and more, you'll ensure learning, quality insight and performance are tightly aligned, driving meaningful outcomes for both players and the business. What you'll be doing Own CX Learning & Development strategy Design and maintain a multi-phase CX learning roadmap aligned to values, compliance, operational priorities and growth plans. Use QA insight, performance data and business strategy to shape learning priorities. Identify capability gaps and future needs Analyse service metrics, QA findings and stakeholder feedback to identify skill gaps and emerging needs. Proactively plan learning to support change, growth and increased automation. Design and deliver impactful learning programmes Create and deliver blended learning solutions including onboarding, refresher training, compliance, soft skills, role-specific and leadership development. Use a mix of workshops, virtual sessions, e-learning, coaching and peer learning. Ensure learning directly addresses quality trends and performance gaps identified through QA. Lead L&D and Quality teams Line manage and develop CX Learning Advisors and Quality Analysts. Set clear objectives, manage performance and maintain high standards across learning and QA delivery. Ensure learning and QA capability scales effectively across CX. Own QA governance and insight Oversee QA frameworks, scoring methodologies, calibration and governance across Customer Support and Chat. Build strong thematic insight to inform learning, operations and continuous improvement. Measure impact and drive improvement Define and track KPIs such as onboarding speed, AHT, quality, compliance, player satisfaction and service consistency. Report insight and impact to senior stakeholders and iterate programmes based on outcomes. Support career development and succession Build structured development pathways into specialist and leadership roles. Use QA insight to support targeted development, reduce attrition and strengthen internal capability. Work cross-functionally Partner closely with CX leadership, Operations, HR/People, Compliance, Safeplay/Risk and Product to ensure alignment with business needs. Champion a learning and quality-first culture Embed continuous learning, feedback and coaching into everyday CX delivery. Position quality as a driver of experience, efficiency and performance. What we're looking for Proven experience in L&D / Training, ideally within a CX, contact centre or regulated environment, with exposure to quality assurance. Strong strategic and analytical capability, linking learning and quality to performance outcomes. Confident communicator with strong stakeholder management skills. Experienced people leader, able to coach and develop L&D and QA teams. Highly organised, with strong project management skills. Comfortable operating in a fast-changing, increasingly automated environment. Values-driven, empathetic and aligned to tombola's player-first, responsible service ethos. Why this role matters This 12-month maternity cover role owns the end-to-end CX learning and quality ecosystem at tombola. Every decision you make will directly impact player experience, safety, trust and satisfaction. You'll have: Strategic ownership and visibility The opportunity to shape CX capability at scale A key role supporting growth, efficiency and leadership pipelines A collaborative, values-led environment where quality genuinely matters
Feb 27, 2026
Full time
CX Training, Development & Quality Manager Location: Sunderland (Hybrid - HQ) Contract: 12-month Fixed-Term Contract (Maternity Cover) About the role We're looking for a CX Training, Development & Quality Manager to join tombola on a 12-month fixed-term maternity cover, leading how learning, capability and quality come to life across our Customer Experience (CX) functions. This is a high-impact, strategic role with ownership of both CX Learning & Development and the Quality function. You'll shape how our CX teams - from new starters to experienced colleagues - are equipped to deliver consistent, high-quality, values-driven experiences that reflect what tombola stands for. Working across Customer Support, Safeplay, Risk, Player Relations, Chat Moderation and more, you'll ensure learning, quality insight and performance are tightly aligned, driving meaningful outcomes for both players and the business. What you'll be doing Own CX Learning & Development strategy Design and maintain a multi-phase CX learning roadmap aligned to values, compliance, operational priorities and growth plans. Use QA insight, performance data and business strategy to shape learning priorities. Identify capability gaps and future needs Analyse service metrics, QA findings and stakeholder feedback to identify skill gaps and emerging needs. Proactively plan learning to support change, growth and increased automation. Design and deliver impactful learning programmes Create and deliver blended learning solutions including onboarding, refresher training, compliance, soft skills, role-specific and leadership development. Use a mix of workshops, virtual sessions, e-learning, coaching and peer learning. Ensure learning directly addresses quality trends and performance gaps identified through QA. Lead L&D and Quality teams Line manage and develop CX Learning Advisors and Quality Analysts. Set clear objectives, manage performance and maintain high standards across learning and QA delivery. Ensure learning and QA capability scales effectively across CX. Own QA governance and insight Oversee QA frameworks, scoring methodologies, calibration and governance across Customer Support and Chat. Build strong thematic insight to inform learning, operations and continuous improvement. Measure impact and drive improvement Define and track KPIs such as onboarding speed, AHT, quality, compliance, player satisfaction and service consistency. Report insight and impact to senior stakeholders and iterate programmes based on outcomes. Support career development and succession Build structured development pathways into specialist and leadership roles. Use QA insight to support targeted development, reduce attrition and strengthen internal capability. Work cross-functionally Partner closely with CX leadership, Operations, HR/People, Compliance, Safeplay/Risk and Product to ensure alignment with business needs. Champion a learning and quality-first culture Embed continuous learning, feedback and coaching into everyday CX delivery. Position quality as a driver of experience, efficiency and performance. What we're looking for Proven experience in L&D / Training, ideally within a CX, contact centre or regulated environment, with exposure to quality assurance. Strong strategic and analytical capability, linking learning and quality to performance outcomes. Confident communicator with strong stakeholder management skills. Experienced people leader, able to coach and develop L&D and QA teams. Highly organised, with strong project management skills. Comfortable operating in a fast-changing, increasingly automated environment. Values-driven, empathetic and aligned to tombola's player-first, responsible service ethos. Why this role matters This 12-month maternity cover role owns the end-to-end CX learning and quality ecosystem at tombola. Every decision you make will directly impact player experience, safety, trust and satisfaction. You'll have: Strategic ownership and visibility The opportunity to shape CX capability at scale A key role supporting growth, efficiency and leadership pipelines A collaborative, values-led environment where quality genuinely matters
Senior Product Analyst, Legal, Compliance & Policy Office - United Kingdom (Remote: Portugal Spain UK) About the company About Cleo At Cleo, we're not just building another fintech app. We're embarking on a mission to fundamentally change humanity's relationship with money. Imagine a world where everyone, regardless of background or income, has access to a hyper-intelligent financial advisor in their pocket. That's the future we're creating. Cleo is a rare success story: a profitable, fast-growing unicorn with over $300 million in ARR and growing over 2x year-over-year. This isn't just a job; it's a chance to join a team of brilliant, driven individuals who are passionate about making a real difference. We have an exceptionally high bar for talent, seeking individuals who are not only at the top of their field but also embody our culture of collaboration and positive impact. If you're driven by complex challenges that push your expertise, the chance to shape something truly transformative, and the potential to share in Cleo's success as we scale, while growing alongside a company that's scaling fast, this might be your perfect fit. Follow us on LinkedIn to keep up to date with new product features and insights from the team. About the role We're hiring Cleo's first dedicated Senior Product Analyst for Legal, Compliance & Policy. This is a high-impact role focused on surfacing and scaling the insights that support Cleo's regulatory strategy, compliance operations, and policy development. You'll bring together product, user, payments, and behavioural data to help Cleo understand how our experiences interact with regulatory expectations. Your work will support audits, licensing requirements, policy initiatives, and compliance-driven product improvements. Embedded within Legal, Compliance & Policy, you'll partner closely with Product, Engineering, and the wider Data chapter to translate complex questions into clear, actionable insight. As the first analyst dedicated to this area, you'll be standing up Cleo's compliance insights function. If you're energised by ambiguous analytical questions, evolving regulatory contexts, cross-functional problem solving, and using data to strengthen how Cleo builds transparent, responsible products, this role is for you. This is a level 3 position (Senior). Cleo has 5 internal levels of competency within Product Analytics. What you'll be doing Cross-Functional Partnership & Compliance Insight Work closely with Product, Engineering, and other cross-functional teams to support legal- and compliance-driven product initiatives - contributing analytical insight from early discovery through to implementation. Compliance & Policy Intelligence Infrastructure Build dashboards and reporting layers that bring consistency and transparency to how Cleo tracks key compliance and policy indicators. In addition, build alerting & monitoring for product-health KPIs (freshness, anomalies, incident spikes, definition drift) with runbooks and ownership, ensuring issues are surfaced early and managed effectively. Product Journey Analysis Analyse user journeys and product interactions to understand their implications for regulatory and policy requirements. Lead root-cause investigations on compliance issues; ship fixes (definitions/tests/controls) not just analyses. Regulatory Response & Discovery Triage, scope, and deliver time-sensitive regulator requests with audit-ready outputs and documented assumptions. Regulatory Licensing Insights Use product and user data to support EWA state licensing, compliance reviews, and other regulatory processes where accurate, well-structured insight is required. Data Governance & Definitions Own definitions & governance for metrics that underpin Cleo's regulatory and compliance reporting - ensuring a single source of truth across the business. What we're looking for Must-Have 5+ years in product analytics, data analytics, analytics engineering, risk analytics, or similar roles in a digital or regulated environment. Expert-level SQL, with the ability to interrogate complex datasets and build reliable analytical foundations. Hands on experience with BI tools (Looker, Mode, Tableau) and comfort working with large, interconnected datasets. Experience conducting A/B tests end to end, including experiment design, configuration, and decision making. Strong governance mindset: experience owning definitions, change control, audit trails, data retention/access controls. Strong analytical intuition - Demonstrated structured problem solving in ambiguous, evolving compliance contexts. Ability to translate evolving regulatory questions into structured, data driven insights. Demonstrated experience influencing product or business decisions through clear, narrative driven analysis and confident communication with both technical and non technical partners. A bias for action, ownership, and accuracy - especially under time sensitive conditions. Nice-to-Have Experience working in fintech, financial services, EWA, payments, or other regulated product lines. Understanding of payment systems and how payment flows interact with product behaviour. Prior exposure to compliance, risk, audit, policy, or regulatory projects. Familiarity with dbt, Airflow, or other data workflow tools. What you'll get for your hard work A competitive compensation package (base + equity) with bi annual reviews, aligned to our quarterly OKR planning cycles. Work at one of the fastest-growing tech startups, backed by top VC firms, Balderton & EQT Ventures. A clear progression plan. We want you to keep growing. That means trying new things, leading others, challenging the status quo and owning your impact. Always with our complete support. Flexibility. We can't fight for the world's financial health if we're not healthy ourselves. We work with everyone to make sure they have the balance they need to do their best work. Work where you work best. We're a globally distributed team. If you live in London we have a hybrid approach; we'd love you to spend one day a week or more in our beautiful office. If you're outside of London, we'll encourage you to spend a couple of days with us a few times per year. And we'll cover your travel costs, naturally. Other benefits: Company-wide performance reviews every 6 months. Generous pay increases for high-performing team members. Equity top-ups for team members getting promoted. 25 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo, up to 30 days). 6% employer matched pension in the UK. Private Medical Insurance via Vitality, dental cover, and life assurance. Enhanced parental leave. 1 month paid sabbatical after 4 years at Cleo. Regular socials and activities, online and in person. We'll pay for your OpenAI subscription. Online mental health support via Spill. Workplace Nursery Scheme. And many more! Welcoming everyone We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. If there's anything we can do to accommodate your specific situation, please let us know. UK app access The Cleo app is not downloadable in the UK (yet). If you're an existing user, you'll still have access to the app. But some features won't be available (just for a little while). Why? 99% of our users are based in the US - where financial health is often overlooked. We've decided to shift our focus to where we can provide the most value and make the greatest impact for users who need it most. Then we'll be able to apply what we learn to better support our UK users in the future.
Feb 27, 2026
Full time
Senior Product Analyst, Legal, Compliance & Policy Office - United Kingdom (Remote: Portugal Spain UK) About the company About Cleo At Cleo, we're not just building another fintech app. We're embarking on a mission to fundamentally change humanity's relationship with money. Imagine a world where everyone, regardless of background or income, has access to a hyper-intelligent financial advisor in their pocket. That's the future we're creating. Cleo is a rare success story: a profitable, fast-growing unicorn with over $300 million in ARR and growing over 2x year-over-year. This isn't just a job; it's a chance to join a team of brilliant, driven individuals who are passionate about making a real difference. We have an exceptionally high bar for talent, seeking individuals who are not only at the top of their field but also embody our culture of collaboration and positive impact. If you're driven by complex challenges that push your expertise, the chance to shape something truly transformative, and the potential to share in Cleo's success as we scale, while growing alongside a company that's scaling fast, this might be your perfect fit. Follow us on LinkedIn to keep up to date with new product features and insights from the team. About the role We're hiring Cleo's first dedicated Senior Product Analyst for Legal, Compliance & Policy. This is a high-impact role focused on surfacing and scaling the insights that support Cleo's regulatory strategy, compliance operations, and policy development. You'll bring together product, user, payments, and behavioural data to help Cleo understand how our experiences interact with regulatory expectations. Your work will support audits, licensing requirements, policy initiatives, and compliance-driven product improvements. Embedded within Legal, Compliance & Policy, you'll partner closely with Product, Engineering, and the wider Data chapter to translate complex questions into clear, actionable insight. As the first analyst dedicated to this area, you'll be standing up Cleo's compliance insights function. If you're energised by ambiguous analytical questions, evolving regulatory contexts, cross-functional problem solving, and using data to strengthen how Cleo builds transparent, responsible products, this role is for you. This is a level 3 position (Senior). Cleo has 5 internal levels of competency within Product Analytics. What you'll be doing Cross-Functional Partnership & Compliance Insight Work closely with Product, Engineering, and other cross-functional teams to support legal- and compliance-driven product initiatives - contributing analytical insight from early discovery through to implementation. Compliance & Policy Intelligence Infrastructure Build dashboards and reporting layers that bring consistency and transparency to how Cleo tracks key compliance and policy indicators. In addition, build alerting & monitoring for product-health KPIs (freshness, anomalies, incident spikes, definition drift) with runbooks and ownership, ensuring issues are surfaced early and managed effectively. Product Journey Analysis Analyse user journeys and product interactions to understand their implications for regulatory and policy requirements. Lead root-cause investigations on compliance issues; ship fixes (definitions/tests/controls) not just analyses. Regulatory Response & Discovery Triage, scope, and deliver time-sensitive regulator requests with audit-ready outputs and documented assumptions. Regulatory Licensing Insights Use product and user data to support EWA state licensing, compliance reviews, and other regulatory processes where accurate, well-structured insight is required. Data Governance & Definitions Own definitions & governance for metrics that underpin Cleo's regulatory and compliance reporting - ensuring a single source of truth across the business. What we're looking for Must-Have 5+ years in product analytics, data analytics, analytics engineering, risk analytics, or similar roles in a digital or regulated environment. Expert-level SQL, with the ability to interrogate complex datasets and build reliable analytical foundations. Hands on experience with BI tools (Looker, Mode, Tableau) and comfort working with large, interconnected datasets. Experience conducting A/B tests end to end, including experiment design, configuration, and decision making. Strong governance mindset: experience owning definitions, change control, audit trails, data retention/access controls. Strong analytical intuition - Demonstrated structured problem solving in ambiguous, evolving compliance contexts. Ability to translate evolving regulatory questions into structured, data driven insights. Demonstrated experience influencing product or business decisions through clear, narrative driven analysis and confident communication with both technical and non technical partners. A bias for action, ownership, and accuracy - especially under time sensitive conditions. Nice-to-Have Experience working in fintech, financial services, EWA, payments, or other regulated product lines. Understanding of payment systems and how payment flows interact with product behaviour. Prior exposure to compliance, risk, audit, policy, or regulatory projects. Familiarity with dbt, Airflow, or other data workflow tools. What you'll get for your hard work A competitive compensation package (base + equity) with bi annual reviews, aligned to our quarterly OKR planning cycles. Work at one of the fastest-growing tech startups, backed by top VC firms, Balderton & EQT Ventures. A clear progression plan. We want you to keep growing. That means trying new things, leading others, challenging the status quo and owning your impact. Always with our complete support. Flexibility. We can't fight for the world's financial health if we're not healthy ourselves. We work with everyone to make sure they have the balance they need to do their best work. Work where you work best. We're a globally distributed team. If you live in London we have a hybrid approach; we'd love you to spend one day a week or more in our beautiful office. If you're outside of London, we'll encourage you to spend a couple of days with us a few times per year. And we'll cover your travel costs, naturally. Other benefits: Company-wide performance reviews every 6 months. Generous pay increases for high-performing team members. Equity top-ups for team members getting promoted. 25 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo, up to 30 days). 6% employer matched pension in the UK. Private Medical Insurance via Vitality, dental cover, and life assurance. Enhanced parental leave. 1 month paid sabbatical after 4 years at Cleo. Regular socials and activities, online and in person. We'll pay for your OpenAI subscription. Online mental health support via Spill. Workplace Nursery Scheme. And many more! Welcoming everyone We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. If there's anything we can do to accommodate your specific situation, please let us know. UK app access The Cleo app is not downloadable in the UK (yet). If you're an existing user, you'll still have access to the app. But some features won't be available (just for a little while). Why? 99% of our users are based in the US - where financial health is often overlooked. We've decided to shift our focus to where we can provide the most value and make the greatest impact for users who need it most. Then we'll be able to apply what we learn to better support our UK users in the future.
AMT Consultant - Business Analyst Requisition ID: 10209 Amey Consulting is a leading consultancy that drives innovation through data and technology, enhancing our clients' business operations and processes. We provide solutions that derive insights, improve decision-making, and define a digital strategy that supports their vision, transforming and enabling them to become leaders in a rapidly changing technology and data landscape. You will be a leader within our Asset Management Transformation Team where we focus on improving our client's Infrastructure Asset Management capabilities - bringing the best of Asset Management Innovation to our clients. We utilise knowledge of ISO 55001 best practice, combining it with technology, integrated systems, asset specific understanding and embedding change in our client's organisations. What Makes This Role Unique: At Amey Consulting, we possess market-leading Asset Management specialists operating predominantly within regulated industries, particularly Major Infrastructure, Highways, Rail, Aviation, Maritime, and Energy. We focus on delivering excellence in Asset Management, underpinned by class leading data analytics and technology, helping organisations make informed decisions about managing their infrastructure assets. We embed ourselves with the client to improve their processes, systems, and data, and maintain these relationships after we leave. The Business Analyst will support the successful delivery of asset management transformation programmes across Amey's portfolio. You will work closely with clients, internal SMEs, and technical teams to understand business needs, identify challenges and improvement opportunities and translate these into clearly defined, value driven requirements and solutions. Through detailed analysis of current processes, operating models, data, and systems, you will shape future state designs that enable more efficient, sustainable, and resilient asset management practices. Your work will support both strategic decision making and the successful delivery of digital and data enabled change across the organisation. We want to hear from you if you have: Business needs analysis, ability to identify challenges, gaps, risks, and improvement opportunities across processes, systems, and data. Solution definition and design, converting business problems into actionable requirements, solution options, and future state models aligned to strategic objectives. Business process mapping and modelling (e.g., BPMN, Value Stream Mapping, User Journeys). Requirements elicitation and documentation (user stories, Business Requirements Documents, functional specifications and acceptance criteria). Working knowledge of asset management processes, lifecycle stages, asset hierarchies and data structures. Familiarity with ISO 55000 principles and asset management maturity models. Experience with asset management systems (e.g., Maximo, SAP, Confirm, Alloy, CAFM/EAM/GIS platforms). Ability to interpret and analyse data sets, asset registers, and information models. Experience defining acceptance criteria and supporting end to end testing/UAT. Understanding of Agile delivery frameworks (Scrum/Kanban) and participation in agile ceremonies. Use of process and collaboration tools such as Visio, Miro, Confluence, DevOps, Jira, or similar. Ability to work closely with developers, architects, and data teams to validate technical feasibility and ensure solutions align with business needs and strategic objectives. Documentation of solution walkthroughs, system changes, and knowledge base materials. Relevant BA qualifications or professional accreditations, such as BCS Business Analysis Foundation, Practitioner, or Diploma level certifications desirable (or working towards). Demonstrated experience in balancing financial and technical requirements to ensure successful project management outcomes. Experience in leading and managing small to medium teams to deliver projects effectively and efficiently. Skilled in building strong client relationships and providing customer focused solutions that address key client needs and deliver maximum value. Qualification with APM / PRINCE2 / AgilePM desirable (or working towards) What we can offer you: At Amey, we recognise that our biggest asset is our people. That's why when you join us, we offer flexibility, career development, a choice of benefits and support that help you through all life's ups and downs. It's the reason why Investors in People put us among the top 1% of employers. Our dedicated progression framework identifies your career pathway and progress within the organisation, and with dedicated mentoring and support on hand to ensure you hit your career milestones. We're huge advocates for professional development and offer a recognition bonus for those achieving professional qualifications. Work life Balance - Work life balance and flexibility are key for our success. We empower our people to make choices that are right for them, with hybrid, part time and flexible work patterns. And with a network of offices across the UK, we're open to discussing working options that suit you. Health cash plan, 24 GP, support and assistance programmes, wellbeing ambassadors and Wellbeing Wednesday, dental vouchers EDI At Amey we celebrate our people and all that they are. This is reflected in our Affinity Group networks, providing a community of support and connection, a safe space to share experiences, learn from one another and generate ideas - NeuroDiversity, Armed Forces, Multicultural Network, Pride, Diversability and Parents & Carers. Social Value - You'll get 2 Community Involvement Days each year to volunteer for a charity of your choice and further opportunities to support fundraising initiatives. Plus, a range of other great perks and benefits including: Pension- Generous Pension scheme which we will contribute to Choices- Our flexible benefits scheme is tailored by you, including buying additional annual leave, cycle2work scheme, charity giving and gym membership. Save with Amey- Our online voucher portal gives you access to thousands of discounts from leading retailers to help you save on shopping, days out, or nights in. Your Career at Amey Consulting At Amey Consulting, we value collective expertise, but also the spark one person can bring. As one of us, you can really be yourself, because your individuality is an asset. You'll be stretched, but always supported. We'll recognise your hard work and look after your well being too. You'll be empowered to play your part and achieve, encouraged to fulfil your own ambition as well as the shared one. Application Guidance Amey is committed to Inclusion and Diversity. We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation, or age. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. Please contact our recruitment team to discuss any access needs, reasonable adjustments or additional application support that may be required at any point during the recruitment process.
Feb 27, 2026
Full time
AMT Consultant - Business Analyst Requisition ID: 10209 Amey Consulting is a leading consultancy that drives innovation through data and technology, enhancing our clients' business operations and processes. We provide solutions that derive insights, improve decision-making, and define a digital strategy that supports their vision, transforming and enabling them to become leaders in a rapidly changing technology and data landscape. You will be a leader within our Asset Management Transformation Team where we focus on improving our client's Infrastructure Asset Management capabilities - bringing the best of Asset Management Innovation to our clients. We utilise knowledge of ISO 55001 best practice, combining it with technology, integrated systems, asset specific understanding and embedding change in our client's organisations. What Makes This Role Unique: At Amey Consulting, we possess market-leading Asset Management specialists operating predominantly within regulated industries, particularly Major Infrastructure, Highways, Rail, Aviation, Maritime, and Energy. We focus on delivering excellence in Asset Management, underpinned by class leading data analytics and technology, helping organisations make informed decisions about managing their infrastructure assets. We embed ourselves with the client to improve their processes, systems, and data, and maintain these relationships after we leave. The Business Analyst will support the successful delivery of asset management transformation programmes across Amey's portfolio. You will work closely with clients, internal SMEs, and technical teams to understand business needs, identify challenges and improvement opportunities and translate these into clearly defined, value driven requirements and solutions. Through detailed analysis of current processes, operating models, data, and systems, you will shape future state designs that enable more efficient, sustainable, and resilient asset management practices. Your work will support both strategic decision making and the successful delivery of digital and data enabled change across the organisation. We want to hear from you if you have: Business needs analysis, ability to identify challenges, gaps, risks, and improvement opportunities across processes, systems, and data. Solution definition and design, converting business problems into actionable requirements, solution options, and future state models aligned to strategic objectives. Business process mapping and modelling (e.g., BPMN, Value Stream Mapping, User Journeys). Requirements elicitation and documentation (user stories, Business Requirements Documents, functional specifications and acceptance criteria). Working knowledge of asset management processes, lifecycle stages, asset hierarchies and data structures. Familiarity with ISO 55000 principles and asset management maturity models. Experience with asset management systems (e.g., Maximo, SAP, Confirm, Alloy, CAFM/EAM/GIS platforms). Ability to interpret and analyse data sets, asset registers, and information models. Experience defining acceptance criteria and supporting end to end testing/UAT. Understanding of Agile delivery frameworks (Scrum/Kanban) and participation in agile ceremonies. Use of process and collaboration tools such as Visio, Miro, Confluence, DevOps, Jira, or similar. Ability to work closely with developers, architects, and data teams to validate technical feasibility and ensure solutions align with business needs and strategic objectives. Documentation of solution walkthroughs, system changes, and knowledge base materials. Relevant BA qualifications or professional accreditations, such as BCS Business Analysis Foundation, Practitioner, or Diploma level certifications desirable (or working towards). Demonstrated experience in balancing financial and technical requirements to ensure successful project management outcomes. Experience in leading and managing small to medium teams to deliver projects effectively and efficiently. Skilled in building strong client relationships and providing customer focused solutions that address key client needs and deliver maximum value. Qualification with APM / PRINCE2 / AgilePM desirable (or working towards) What we can offer you: At Amey, we recognise that our biggest asset is our people. That's why when you join us, we offer flexibility, career development, a choice of benefits and support that help you through all life's ups and downs. It's the reason why Investors in People put us among the top 1% of employers. Our dedicated progression framework identifies your career pathway and progress within the organisation, and with dedicated mentoring and support on hand to ensure you hit your career milestones. We're huge advocates for professional development and offer a recognition bonus for those achieving professional qualifications. Work life Balance - Work life balance and flexibility are key for our success. We empower our people to make choices that are right for them, with hybrid, part time and flexible work patterns. And with a network of offices across the UK, we're open to discussing working options that suit you. Health cash plan, 24 GP, support and assistance programmes, wellbeing ambassadors and Wellbeing Wednesday, dental vouchers EDI At Amey we celebrate our people and all that they are. This is reflected in our Affinity Group networks, providing a community of support and connection, a safe space to share experiences, learn from one another and generate ideas - NeuroDiversity, Armed Forces, Multicultural Network, Pride, Diversability and Parents & Carers. Social Value - You'll get 2 Community Involvement Days each year to volunteer for a charity of your choice and further opportunities to support fundraising initiatives. Plus, a range of other great perks and benefits including: Pension- Generous Pension scheme which we will contribute to Choices- Our flexible benefits scheme is tailored by you, including buying additional annual leave, cycle2work scheme, charity giving and gym membership. Save with Amey- Our online voucher portal gives you access to thousands of discounts from leading retailers to help you save on shopping, days out, or nights in. Your Career at Amey Consulting At Amey Consulting, we value collective expertise, but also the spark one person can bring. As one of us, you can really be yourself, because your individuality is an asset. You'll be stretched, but always supported. We'll recognise your hard work and look after your well being too. You'll be empowered to play your part and achieve, encouraged to fulfil your own ambition as well as the shared one. Application Guidance Amey is committed to Inclusion and Diversity. We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation, or age. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. Please contact our recruitment team to discuss any access needs, reasonable adjustments or additional application support that may be required at any point during the recruitment process.
Select how often (in days) to receive an alert: Supply Chain Finance Senior Analyst Requisition Number: 127286 Job Title: Supply Chain Finance Senior Analyst Location: London, UK Summary: Sr Finance Analyst is responsible for all required Supply Chain analyses, cost budgets, forecasts and commitments for business units while providing a regular review of the actual results against the targets. The role will require a close working relationship and regular communication with Key stakeholders across EU, MEA & WTR LT and supply chain teams across the regions. Summary of Major Duties: Managing Supply Chain Cost for EU and WTR: Provides all financial analyses to Business Units on Manufacturing Variances, Purchase Price Variances and Plant Fixed Cost for LE, Plan, Strat Plan and Innovations. Continuously develop tools/systems and automate processes for budgeting and forecasting solutions to streamline the forecasting and budgeting processes and provide enhanced reporting functionality. Managing Business Units' expectations on the supply chain cost variance and effectively communicating to the supply chain stakeholders to meet the ultimate business objective. Drives enhanced visibility on US/Mexico/Malaysia sourced SKUs with explanations on cost drivers and assumptions and timely forecasting on COGS impacts. Supply Chain Margin Expansion: Elevates partnership with Supply Chain team based in UK (SC Director, EU SC Manager) and US based OBD Team. Supports & coordinates EMEA/WTR Supply Chain teams to drive margin expansion projects via close coordination with respective stakeholders across the region. Partners with SC Team on 3 year multi-million CI pipeline of EUDR portfolio, helping deliver multi-layered and dimensional cost improvement projects out of US, Mexico and Malaysia. Partners with SC Team on EU-Coman portfolio, optimization of cost and sustainability of production as well as Innovation/Portfolio expansion feasibility projects. Partners with SC Team on UK Co-packing portfolio transformation, transforming oversight and execution of current procurement & production for UK/EU portfolio. Prepares analyses, identifies opportunity and risk areas Provide recommendation of costs improvement opportunities through supply chain costs analysis. Builds financial and financial contracting capability with External Co-man's and Co-packs while working directly with external parties and distributors. Other Projects: Support in managing Ad Hoc Supply Chain requests coming from EU&WTR. Lead projects for EMEA & WTR based on business requirements. Minimum knowledge, skills and abilities required to successfully perform major duties/responsibilities: Ability to work independently under fast-paced environment with minimal supervision. Team player and able to communicate effectively in English. Integrity and able to provide objective decisions to improve P&L bottom line. Good business sense committed and responsible in meeting deadline. Proactive, organize and problem-solving mindset. Knowledge in financial policies/control. SAP or equivalent ERP system exposure is a must. Microsoft Excel analytic skills. Good level of supply chain financial planning and analysis knowledge. Good understanding of accounting flows and processes. Must have computerized systems operating experience (SAP preferred). Proficiency in MS Excel. Education: BA/BS Degree in Finance / Economics / Accounting / Business. Masters degree not required (but can be useful/favorable). Experience: At least 5 years of supply chain & financial planning/analysis experience, preferably in multi-national manufacturing environment.
Feb 27, 2026
Full time
Select how often (in days) to receive an alert: Supply Chain Finance Senior Analyst Requisition Number: 127286 Job Title: Supply Chain Finance Senior Analyst Location: London, UK Summary: Sr Finance Analyst is responsible for all required Supply Chain analyses, cost budgets, forecasts and commitments for business units while providing a regular review of the actual results against the targets. The role will require a close working relationship and regular communication with Key stakeholders across EU, MEA & WTR LT and supply chain teams across the regions. Summary of Major Duties: Managing Supply Chain Cost for EU and WTR: Provides all financial analyses to Business Units on Manufacturing Variances, Purchase Price Variances and Plant Fixed Cost for LE, Plan, Strat Plan and Innovations. Continuously develop tools/systems and automate processes for budgeting and forecasting solutions to streamline the forecasting and budgeting processes and provide enhanced reporting functionality. Managing Business Units' expectations on the supply chain cost variance and effectively communicating to the supply chain stakeholders to meet the ultimate business objective. Drives enhanced visibility on US/Mexico/Malaysia sourced SKUs with explanations on cost drivers and assumptions and timely forecasting on COGS impacts. Supply Chain Margin Expansion: Elevates partnership with Supply Chain team based in UK (SC Director, EU SC Manager) and US based OBD Team. Supports & coordinates EMEA/WTR Supply Chain teams to drive margin expansion projects via close coordination with respective stakeholders across the region. Partners with SC Team on 3 year multi-million CI pipeline of EUDR portfolio, helping deliver multi-layered and dimensional cost improvement projects out of US, Mexico and Malaysia. Partners with SC Team on EU-Coman portfolio, optimization of cost and sustainability of production as well as Innovation/Portfolio expansion feasibility projects. Partners with SC Team on UK Co-packing portfolio transformation, transforming oversight and execution of current procurement & production for UK/EU portfolio. Prepares analyses, identifies opportunity and risk areas Provide recommendation of costs improvement opportunities through supply chain costs analysis. Builds financial and financial contracting capability with External Co-man's and Co-packs while working directly with external parties and distributors. Other Projects: Support in managing Ad Hoc Supply Chain requests coming from EU&WTR. Lead projects for EMEA & WTR based on business requirements. Minimum knowledge, skills and abilities required to successfully perform major duties/responsibilities: Ability to work independently under fast-paced environment with minimal supervision. Team player and able to communicate effectively in English. Integrity and able to provide objective decisions to improve P&L bottom line. Good business sense committed and responsible in meeting deadline. Proactive, organize and problem-solving mindset. Knowledge in financial policies/control. SAP or equivalent ERP system exposure is a must. Microsoft Excel analytic skills. Good level of supply chain financial planning and analysis knowledge. Good understanding of accounting flows and processes. Must have computerized systems operating experience (SAP preferred). Proficiency in MS Excel. Education: BA/BS Degree in Finance / Economics / Accounting / Business. Masters degree not required (but can be useful/favorable). Experience: At least 5 years of supply chain & financial planning/analysis experience, preferably in multi-national manufacturing environment.
Senior Data Analytics Manager, Applied Marketing Measurements We're hiring a Senior Data Analytics Manager, Applied Marketing Measurements to lead the function that powers measurement, experimentation, and targeting across all of Bolt Marketing, from Performance and Brand to Lifecycle CRM. This role is your opportunity to shape how we drive measurable impact across 300+ markets and 100M+ users. Locations: Tallinn, Estonia London, United Kingdom You'll lead a team of senior analytics experts responsible for developing the frameworks and tooling that enable Bolt's marketing analytics and operational teams to make the best decisions every day, from large scale customer targeting to multi million euro investments in advertising and branded campaigns. This is a global, cross functional leadership role with high visibility and ownership. You'll collaborate closely with leaders across Marketing, Product, and Data. Main tasks and responsibilities: Lead a team of 3-5 Senior/Lead Data Analysts covering Performance, Brand, and CRM Marketing domains. Own strategy and implementation of frameworks for causal inference, segmentation, uplift modeling, experimentation, and other similar areas. Drive the measurement roadmap with internal and external stakeholders (Directors to SVPs of Bolt departments). Build internal tools and models that enable scalable personalization and accurate marketing measurement. Partner with internal teams and external vendors (e.g. Google, Meta, Braze) to shape tooling and playbooks. Ensure methodological excellence and operational efficiency across hundreds of campaigns and millions of communications. About you: 5+ years of experience in analytics, data science, or experimentation, ideally in a large tech environment. MSc in Mathematics, Economics, Statistics, or other quantitative fields. Strong hands on skills in SQL and either Python or R; deep understanding of statistical inference methods. Proven leadership experience managing technically strong analysts or data scientists. Excellent verbal and written communication skills, English fluency. Bonus if you have a PhD in a quantitative field, research experience, or prior work experience with marketing or customer analytics. Experience is great, but we also look for drive, intelligence, and integrity. So, even if you don't tick every box, please consider applying if you feel you're the kind of person described above! Why you'll love it here: Bolt's Data Analytics teams drive sustainable growth across all business lines. Spread across the organisation, they act as a bridge between executive management and local operations, providing insights and strategies that power smarter decisions. Play a direct role in shaping the future of mobility. Impact millions of customers and partners in 600+ cities across 50+ countries. Work in fast moving autonomous teams with some of the smartest people in the world. Accelerate your professional growth with unique career opportunities. Get a rewarding salary and stock option package that lets you focus on doing your best work. Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork. Take care of your physical and mental health with our wellness perks. About us With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people. We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability. Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!
Feb 27, 2026
Full time
Senior Data Analytics Manager, Applied Marketing Measurements We're hiring a Senior Data Analytics Manager, Applied Marketing Measurements to lead the function that powers measurement, experimentation, and targeting across all of Bolt Marketing, from Performance and Brand to Lifecycle CRM. This role is your opportunity to shape how we drive measurable impact across 300+ markets and 100M+ users. Locations: Tallinn, Estonia London, United Kingdom You'll lead a team of senior analytics experts responsible for developing the frameworks and tooling that enable Bolt's marketing analytics and operational teams to make the best decisions every day, from large scale customer targeting to multi million euro investments in advertising and branded campaigns. This is a global, cross functional leadership role with high visibility and ownership. You'll collaborate closely with leaders across Marketing, Product, and Data. Main tasks and responsibilities: Lead a team of 3-5 Senior/Lead Data Analysts covering Performance, Brand, and CRM Marketing domains. Own strategy and implementation of frameworks for causal inference, segmentation, uplift modeling, experimentation, and other similar areas. Drive the measurement roadmap with internal and external stakeholders (Directors to SVPs of Bolt departments). Build internal tools and models that enable scalable personalization and accurate marketing measurement. Partner with internal teams and external vendors (e.g. Google, Meta, Braze) to shape tooling and playbooks. Ensure methodological excellence and operational efficiency across hundreds of campaigns and millions of communications. About you: 5+ years of experience in analytics, data science, or experimentation, ideally in a large tech environment. MSc in Mathematics, Economics, Statistics, or other quantitative fields. Strong hands on skills in SQL and either Python or R; deep understanding of statistical inference methods. Proven leadership experience managing technically strong analysts or data scientists. Excellent verbal and written communication skills, English fluency. Bonus if you have a PhD in a quantitative field, research experience, or prior work experience with marketing or customer analytics. Experience is great, but we also look for drive, intelligence, and integrity. So, even if you don't tick every box, please consider applying if you feel you're the kind of person described above! Why you'll love it here: Bolt's Data Analytics teams drive sustainable growth across all business lines. Spread across the organisation, they act as a bridge between executive management and local operations, providing insights and strategies that power smarter decisions. Play a direct role in shaping the future of mobility. Impact millions of customers and partners in 600+ cities across 50+ countries. Work in fast moving autonomous teams with some of the smartest people in the world. Accelerate your professional growth with unique career opportunities. Get a rewarding salary and stock option package that lets you focus on doing your best work. Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork. Take care of your physical and mental health with our wellness perks. About us With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people. We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability. Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!
Role DescriptionFNZ's Asset Management Infrastructure division has a dedicated team responsible for providing Consultancy services to existing wealth management customers using the FNZ Figaro product, as well as assisting the onboarding of new clients to the platform.Each Consultant provides support and expertise in the following areas: Presenting & explaining existing FNZ capabilities. Capturing & documenting client use cases and requirements. Implementation of new and existing FNZ functionality on client systems. Explaining how FNZ capabilities meet the client's regulatory needs. Client training programmes and knowledge transfer. Assisting FNZ development teams in understanding the client's needs. Completing reviews and walkthroughs of documentation, both internally and with clients. Assisting the client in diagnosing issues and, where necessary, providing workarounds or stopgap measures while defects are being resolved. Informing development and documentation teams in how clients make use of the system.This role demands individuals who: Are excellent problem solvers, capable of dealing with complex problems and rapidly evolving circumstances. Have excellent communication skills and professionalism. Have strong technology, analytical and data interpretation skills. Are comfortable with high levels of client, stakeholder interaction & management. Have a broad understanding of wealth management practices.Team ResponsibilitiesThe Consultancy Team within AMI is responsible for providing a range of high value services to FNZ's existing and potential customers.This includes acting as the Figaro subject matter expert when discussing new and existing FNZ system capabilities. This expertise may be provided through system walkthroughs, answering queries, providing training, or discussing potential solutions to business requirements.The Consultancy Team are also an integral part of our clients' project processes, assisting them in the implementation of FNZ functionality and understanding the impact on FNZ systems when changing 3rd party systems.The third major workstream for the Consultancy Team is acting as skilled business analysts for the eliciting, interpreting, and documenting of requirements for development projects. In this role, the Consultant acts as the interface between the client and the development team.Finally, the Consultancy Team provide important support to Business as Usual operations for our clients, helping to diagnose and explain problems experienced by users in their day to day activities, as well as advising on standard configuration changes or processes.Specific Role Responsibilities Act as primary point of contact for clients in relation to general Figaro queries. Act as lead business analyst on a range of projects to gather and document requirements from project stakeholders. Assist clients in the implementation of Figaro functionality, recommending process changes and either recommending or performing configuration and data updates. Act as liaison between client stakeholders and FNZ staff during development projects. Support clients in their day-to-day use of Figaro, for example triaging issues and suggesting alternative solutions. Provide feedback to other FNZ departments on how clients utilise Figaro, and what plans they have for the future. Assist the Client Relationship Manager in demo, sales, and other activities to preserve and extend the client's use of Figaro and FNZ services generally.Experience required Experience in a consulting, analysis or development environment. Figaro experience is essential. General investment/wealth/life and/or pensions products and the markets in which FNZ and our customers operate. An understanding of the regulatory environment FNZ operate within. Proven track record in delivery/consulting environment with financial services/wealth market.Required Knowledge & Skills Be able to evidence establishing an environment of continuous improvement and capability development. Confident, and able to take initiative given client- and delivery-focused environment. Independent, self-directing and delivery focused working style. Superior analytical thinking. Commercially aware. Excellent organisational, administration and time management skills. Good team communication skills, confident in dealing with internal and external clients. Highly developed written and oral communication skills.Nice to Have SQL skills Client facing experience About FNZ FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back. We created wealth's growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution. We partner with the world's leading financial institutions, with over US$2.2 trillion in assets on platform (AoP). Together with our clients, we empower nearly 30 million people across all wealth segments to invest in their future.
Feb 27, 2026
Full time
Role DescriptionFNZ's Asset Management Infrastructure division has a dedicated team responsible for providing Consultancy services to existing wealth management customers using the FNZ Figaro product, as well as assisting the onboarding of new clients to the platform.Each Consultant provides support and expertise in the following areas: Presenting & explaining existing FNZ capabilities. Capturing & documenting client use cases and requirements. Implementation of new and existing FNZ functionality on client systems. Explaining how FNZ capabilities meet the client's regulatory needs. Client training programmes and knowledge transfer. Assisting FNZ development teams in understanding the client's needs. Completing reviews and walkthroughs of documentation, both internally and with clients. Assisting the client in diagnosing issues and, where necessary, providing workarounds or stopgap measures while defects are being resolved. Informing development and documentation teams in how clients make use of the system.This role demands individuals who: Are excellent problem solvers, capable of dealing with complex problems and rapidly evolving circumstances. Have excellent communication skills and professionalism. Have strong technology, analytical and data interpretation skills. Are comfortable with high levels of client, stakeholder interaction & management. Have a broad understanding of wealth management practices.Team ResponsibilitiesThe Consultancy Team within AMI is responsible for providing a range of high value services to FNZ's existing and potential customers.This includes acting as the Figaro subject matter expert when discussing new and existing FNZ system capabilities. This expertise may be provided through system walkthroughs, answering queries, providing training, or discussing potential solutions to business requirements.The Consultancy Team are also an integral part of our clients' project processes, assisting them in the implementation of FNZ functionality and understanding the impact on FNZ systems when changing 3rd party systems.The third major workstream for the Consultancy Team is acting as skilled business analysts for the eliciting, interpreting, and documenting of requirements for development projects. In this role, the Consultant acts as the interface between the client and the development team.Finally, the Consultancy Team provide important support to Business as Usual operations for our clients, helping to diagnose and explain problems experienced by users in their day to day activities, as well as advising on standard configuration changes or processes.Specific Role Responsibilities Act as primary point of contact for clients in relation to general Figaro queries. Act as lead business analyst on a range of projects to gather and document requirements from project stakeholders. Assist clients in the implementation of Figaro functionality, recommending process changes and either recommending or performing configuration and data updates. Act as liaison between client stakeholders and FNZ staff during development projects. Support clients in their day-to-day use of Figaro, for example triaging issues and suggesting alternative solutions. Provide feedback to other FNZ departments on how clients utilise Figaro, and what plans they have for the future. Assist the Client Relationship Manager in demo, sales, and other activities to preserve and extend the client's use of Figaro and FNZ services generally.Experience required Experience in a consulting, analysis or development environment. Figaro experience is essential. General investment/wealth/life and/or pensions products and the markets in which FNZ and our customers operate. An understanding of the regulatory environment FNZ operate within. Proven track record in delivery/consulting environment with financial services/wealth market.Required Knowledge & Skills Be able to evidence establishing an environment of continuous improvement and capability development. Confident, and able to take initiative given client- and delivery-focused environment. Independent, self-directing and delivery focused working style. Superior analytical thinking. Commercially aware. Excellent organisational, administration and time management skills. Good team communication skills, confident in dealing with internal and external clients. Highly developed written and oral communication skills.Nice to Have SQL skills Client facing experience About FNZ FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back. We created wealth's growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution. We partner with the world's leading financial institutions, with over US$2.2 trillion in assets on platform (AoP). Together with our clients, we empower nearly 30 million people across all wealth segments to invest in their future.
Description Join WTW's Executive Compensation & Board Advisory (ECBA) team, where strategy meets impact. As part of the global leader in executive compensation consulting, you'll collaborate with top industry experts on real client projects across strategy, governance, ESG, performance and more. From day one, you'll develop cutting edge skills, gain hands on exposure, and build expertise that blends finance, HR, psychology, and business acumen - all while helping organisations align their vision and values with executive pay. Shape the future of work, rewards, and leadership with us. The Role As an Remuneration Associate, you will work beside some of the industry's top consultants while you develop cutting edge technical knowledge and skills. You will have immediate exposure to real client assignments which will draw on your business acumen and strong work ethic as well as your ability to collect and analyze data, draw conclusions and present results. These experiences will help build your technical knowledge and overall industry expertise while you benefit from more structured learning interventions that are tailored to your role and business unit. Excellence Develop technical knowledge and skills in the area of Executive Compensation Deliver on projects to meet or exceed internal or client expectations Contribute to sales and marketing efforts by supplying information for proposals Apply financial rigour through accurate time recording and invoicing Clients Partner with consultants and clients to design strategies to attract, reward and retain talent Help our clients ensure that their executive reward programs are competitive by performing competitive benchmarking analyses Perform industry and financial research related to compensation strategy and design Develop pay structures and incentive designs that help support companies' business strategies Value equity awards through the application of financial formulas Participate in the design and conduct of custom compensation surveys Assist clients in their review and preparation of public disclosures, regulatory filings and plan documentation Identify competitive best practices and emerging trends in executive compensation; monitor evolving regulatory, legislative and shareholder developments and report issues that may impact the client's approach to compensation strategy and design Increase efficiency within client teams by identifying ways to improve processes People Build relationships internally and collaborate effectively on cross functional teams Team player, ability to work independently as well as in a team Qualifications The Requirements Technical Experience as a compensation Associate, a genuine interest in this field as well as the ability to do the following: Conduct custom compensation surveys Perform industry and financial research related to compensation strategy and design Perform analyses of competitive compensation levels Develop pay structures and analyzing the mix between fixed and variable pay Learn incentive plan design Value stock option grants Advanced MS Excel skills required Develop the technical skills required to perform quality review of work product completed by analysts in preparation for client delivery Interpersonal A problem solver; able to identify and solve challenging problems Analytical; able to draw conclusions from data in a logical, systematic way Conceptual; ability to go beyond the details and see the big picture Results driven; focused on achieving results that promote business success Communicator; displays strong oral, written and public speaking skills Organized; able to work and think in a methodical and orderly way Committed to quality; continuously works to achieve the highest quality standards Ability to carry out assignments with minimal supervision Ability to manage own workload efficiently to fulfil commitments in a timely manner Qualifications Bachelors or Masters degree in economics, finance, mathematics, statistics or any other major with significant quantitative course work, and a strong academic record What we offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle to work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email
Feb 27, 2026
Full time
Description Join WTW's Executive Compensation & Board Advisory (ECBA) team, where strategy meets impact. As part of the global leader in executive compensation consulting, you'll collaborate with top industry experts on real client projects across strategy, governance, ESG, performance and more. From day one, you'll develop cutting edge skills, gain hands on exposure, and build expertise that blends finance, HR, psychology, and business acumen - all while helping organisations align their vision and values with executive pay. Shape the future of work, rewards, and leadership with us. The Role As an Remuneration Associate, you will work beside some of the industry's top consultants while you develop cutting edge technical knowledge and skills. You will have immediate exposure to real client assignments which will draw on your business acumen and strong work ethic as well as your ability to collect and analyze data, draw conclusions and present results. These experiences will help build your technical knowledge and overall industry expertise while you benefit from more structured learning interventions that are tailored to your role and business unit. Excellence Develop technical knowledge and skills in the area of Executive Compensation Deliver on projects to meet or exceed internal or client expectations Contribute to sales and marketing efforts by supplying information for proposals Apply financial rigour through accurate time recording and invoicing Clients Partner with consultants and clients to design strategies to attract, reward and retain talent Help our clients ensure that their executive reward programs are competitive by performing competitive benchmarking analyses Perform industry and financial research related to compensation strategy and design Develop pay structures and incentive designs that help support companies' business strategies Value equity awards through the application of financial formulas Participate in the design and conduct of custom compensation surveys Assist clients in their review and preparation of public disclosures, regulatory filings and plan documentation Identify competitive best practices and emerging trends in executive compensation; monitor evolving regulatory, legislative and shareholder developments and report issues that may impact the client's approach to compensation strategy and design Increase efficiency within client teams by identifying ways to improve processes People Build relationships internally and collaborate effectively on cross functional teams Team player, ability to work independently as well as in a team Qualifications The Requirements Technical Experience as a compensation Associate, a genuine interest in this field as well as the ability to do the following: Conduct custom compensation surveys Perform industry and financial research related to compensation strategy and design Perform analyses of competitive compensation levels Develop pay structures and analyzing the mix between fixed and variable pay Learn incentive plan design Value stock option grants Advanced MS Excel skills required Develop the technical skills required to perform quality review of work product completed by analysts in preparation for client delivery Interpersonal A problem solver; able to identify and solve challenging problems Analytical; able to draw conclusions from data in a logical, systematic way Conceptual; ability to go beyond the details and see the big picture Results driven; focused on achieving results that promote business success Communicator; displays strong oral, written and public speaking skills Organized; able to work and think in a methodical and orderly way Committed to quality; continuously works to achieve the highest quality standards Ability to carry out assignments with minimal supervision Ability to manage own workload efficiently to fulfil commitments in a timely manner Qualifications Bachelors or Masters degree in economics, finance, mathematics, statistics or any other major with significant quantitative course work, and a strong academic record What we offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle to work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email
A major energy company is seeking a Senior Product Analyst to drive product delivery and optimize energy markets strategies. This role requires strong technical analysis skills and experience with agile methodologies. Key responsibilities include collaborating with cross-functional teams, documenting user stories, and identifying process improvements. Candidates should possess expertise in the energy sector and effective stakeholder coordination. A flexible workplace and comprehensive benefits are part of the offering.
Feb 27, 2026
Full time
A major energy company is seeking a Senior Product Analyst to drive product delivery and optimize energy markets strategies. This role requires strong technical analysis skills and experience with agile methodologies. Key responsibilities include collaborating with cross-functional teams, documenting user stories, and identifying process improvements. Candidates should possess expertise in the energy sector and effective stakeholder coordination. A flexible workplace and comprehensive benefits are part of the offering.
About Us Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact. We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem. Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work. At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team. Visit to learn more. The Role The Director of Finance Transformation is responsible for leading and managing large-scale transformation initiatives within the finance and accounting organization. You will be responsible for developing and implementing innovative technology solutions that optimize our processes and systems. This role involves developing and implementing strategies to improve processes, enhance operational efficiency, and drive organizational change. As the Director of Finance Transformation, you will work closely with senior finance leadership, cross-functional teams, and external partners to ensure the successful execution of transformation projects. What will you be doing? Collaborate with senior finance leadership to define transformation goals and objectives Lead and manage transformation projects from inception to completion, ensuring they are delivered on time, within scope, and on budget Conduct stakeholder interviews, working independently to fully understand current processes and identify opportunities for improvement, such as streamline, elimination, standardization, and automation Identify opportunities for improvement (Current State Assessment/Gap Analysis) and innovation across the finance organization Collaborate closely with IT, product management, engineering/data teams, and stakeholders to define future state system architecture and technical roadmaps Evaluate existing systems and propose enhancements to improve efficiency, scalability, and user experience Stay up-to-date on industry trends and advancements in finance technology, and make recommendations for potential implementation at Perk Maintain project cadence by delivering project plans, analysis, deliverables, trackers, and other key project documents, or by overseeing analysts or partnering with other key stakeholders in the delivery of these resources Develop and manage budgets for finance technology initiatives, ensuring cost-effectiveness and ROI Develop and implement change management strategies to ensure smooth adoption of new processes and technologies, whilst maintaining compliance with control requirements and ultimately SOX Design/facilitate training sessions (where necessary) to employees to understand, and adapt to process improvement changes Establish OKRs, key performance indicators (KPIs) and metrics to measure the success of transformation initiatives What you will need to succeed? Demonstrated experience and previous success leading transformative organizational work. Proven ability to work with diverse stakeholders, manage competing agendas and priorities, and translate complex information across functions. Strong operational capability, with the ability to oversee the process to deliver projects, timelines and budgets, effective customer management skills. Highly collaborative, strong interpersonal skills and cross-functional team experience; ability to lead and influence. Demonstrate ability to shift between business-focused conversations with a financial leader to a technology-focused conversation with a technology team. Ability to deliver executive level updates and determine when to escalate to management and identify the right stakeholders for decision making. Critically analyze and assess the adequacy of internal controls and opportunities for process improvements and efficiency gains. Ability to work globally and cross-functionally to lead change in a fast-paced environment. Well-developed sense of urgency and follow through. Affinity for a high-performance, project-oriented work environment Excellent written, oral, and presentation skills with a strong ability to clearly communicate via PowerPoint documents and present information to all levels of management. Willingness to challenge the status quo while driving with a sense of urgency Comfortable building and driving new frameworks and processes with cross-functional teams Ownership mentality, intellectual curiosity, and an ability to thrive in a dynamic, fast-paced environment Experience working with Agile Project and Portfolio Management tools such as Jira a plus Strong passion for designing and implementing solutions using next-generation technology such as data analytics, machine learning, and generative AI Demonstrates Perk's values through work product and within day to day team interactions. Education and Experience Bachelor's degree in Accounting, Finance or other business-related field of study preferred. Minimum of 10+ years of accounting operational and or related experience in managing the delivery of transformation programs with proven track record of success. What you will get in return - Our Benefits Receive competitive compensation and equity ownership in Perk Rest and recharge with 25 days of annual leave plus bank holidays Take control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlex Plan for your future with our qualifying earnings company pension plan with Aviva Know that your loved ones are protected financially through your Life Insurance if the worst were to happen Rest assured that you're covered by income protection in case you experience a long-term sickness or absence Leverage tax-efficient cycle and electric car schemes with Cycle2Work & Octopus Join our unforgettable Perk events, including our spectacular annual summer party Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones Focus on your family with 12-16 weeks' paid parental leave Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes Broaden your horizons with up to 20 "Work from Anywhere" days per year Stay savvy with access to a wide variety of discounts and rewards Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years Let us help you move to one of our hubs with relocation support How We Work At Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work. For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume. Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you. Protect Yourself from Recruitment Scams All official communication from Perk will always come from email addresses ending in or our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security at perk dot com, and we will confirm whether it is legitimate.
Feb 27, 2026
Full time
About Us Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact. We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem. Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work. At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team. Visit to learn more. The Role The Director of Finance Transformation is responsible for leading and managing large-scale transformation initiatives within the finance and accounting organization. You will be responsible for developing and implementing innovative technology solutions that optimize our processes and systems. This role involves developing and implementing strategies to improve processes, enhance operational efficiency, and drive organizational change. As the Director of Finance Transformation, you will work closely with senior finance leadership, cross-functional teams, and external partners to ensure the successful execution of transformation projects. What will you be doing? Collaborate with senior finance leadership to define transformation goals and objectives Lead and manage transformation projects from inception to completion, ensuring they are delivered on time, within scope, and on budget Conduct stakeholder interviews, working independently to fully understand current processes and identify opportunities for improvement, such as streamline, elimination, standardization, and automation Identify opportunities for improvement (Current State Assessment/Gap Analysis) and innovation across the finance organization Collaborate closely with IT, product management, engineering/data teams, and stakeholders to define future state system architecture and technical roadmaps Evaluate existing systems and propose enhancements to improve efficiency, scalability, and user experience Stay up-to-date on industry trends and advancements in finance technology, and make recommendations for potential implementation at Perk Maintain project cadence by delivering project plans, analysis, deliverables, trackers, and other key project documents, or by overseeing analysts or partnering with other key stakeholders in the delivery of these resources Develop and manage budgets for finance technology initiatives, ensuring cost-effectiveness and ROI Develop and implement change management strategies to ensure smooth adoption of new processes and technologies, whilst maintaining compliance with control requirements and ultimately SOX Design/facilitate training sessions (where necessary) to employees to understand, and adapt to process improvement changes Establish OKRs, key performance indicators (KPIs) and metrics to measure the success of transformation initiatives What you will need to succeed? Demonstrated experience and previous success leading transformative organizational work. Proven ability to work with diverse stakeholders, manage competing agendas and priorities, and translate complex information across functions. Strong operational capability, with the ability to oversee the process to deliver projects, timelines and budgets, effective customer management skills. Highly collaborative, strong interpersonal skills and cross-functional team experience; ability to lead and influence. Demonstrate ability to shift between business-focused conversations with a financial leader to a technology-focused conversation with a technology team. Ability to deliver executive level updates and determine when to escalate to management and identify the right stakeholders for decision making. Critically analyze and assess the adequacy of internal controls and opportunities for process improvements and efficiency gains. Ability to work globally and cross-functionally to lead change in a fast-paced environment. Well-developed sense of urgency and follow through. Affinity for a high-performance, project-oriented work environment Excellent written, oral, and presentation skills with a strong ability to clearly communicate via PowerPoint documents and present information to all levels of management. Willingness to challenge the status quo while driving with a sense of urgency Comfortable building and driving new frameworks and processes with cross-functional teams Ownership mentality, intellectual curiosity, and an ability to thrive in a dynamic, fast-paced environment Experience working with Agile Project and Portfolio Management tools such as Jira a plus Strong passion for designing and implementing solutions using next-generation technology such as data analytics, machine learning, and generative AI Demonstrates Perk's values through work product and within day to day team interactions. Education and Experience Bachelor's degree in Accounting, Finance or other business-related field of study preferred. Minimum of 10+ years of accounting operational and or related experience in managing the delivery of transformation programs with proven track record of success. What you will get in return - Our Benefits Receive competitive compensation and equity ownership in Perk Rest and recharge with 25 days of annual leave plus bank holidays Take control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlex Plan for your future with our qualifying earnings company pension plan with Aviva Know that your loved ones are protected financially through your Life Insurance if the worst were to happen Rest assured that you're covered by income protection in case you experience a long-term sickness or absence Leverage tax-efficient cycle and electric car schemes with Cycle2Work & Octopus Join our unforgettable Perk events, including our spectacular annual summer party Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones Focus on your family with 12-16 weeks' paid parental leave Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes Broaden your horizons with up to 20 "Work from Anywhere" days per year Stay savvy with access to a wide variety of discounts and rewards Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years Let us help you move to one of our hubs with relocation support How We Work At Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work. For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume. Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you. Protect Yourself from Recruitment Scams All official communication from Perk will always come from email addresses ending in or our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security at perk dot com, and we will confirm whether it is legitimate.
Your new company An opportunity has arisen to join one of the UK's leading investment houses, who specialise in providing low-cost investment platforms to personal investors. They offer direct access to their own range of funds and focus heavily on simplicity and cost-efficiency. The organisation offers a range of tax-efficient products including Stocks & Shares, ISA's and personal pensions (SIPPS), making it well-suited to UK investors prioritising retirement planning and consistent market-based growth. Your new role An opportunity has arisen for a Head of Product/ Proposition governance to help to shape the governance framework and drive strategic planning to evolve and deliver exceptional client outcomes to retail customers. You will be required to lead cross-functional change initiatives whilst also guiding a team of governance analysts and contribute to strategic planning that influences the future of the platform. Key duties include: Stay Ahead of Trends: Monitor industry and market developments, advising senior leadership on competitive trends and recommending enhancements to capabilities and services. Shape Governance Framework: Enhance governance to support an industry-leading wrapped platform, enabling seamless access to investment products, wrappers, and client-centric services. Lead and Develop Talent: Hire, coach, and mentor a team of governance analysts. Set performance standards, review progress, and make informed compensation decisions. Drive Strategic Analysis: Lead complex business, competitive, and product analyses. Define problems, plan research, and guide diagnosis to deliver actionable insights. Deliver Impactful Recommendations: Synthesise findings into compelling recommendations and present through white papers, case studies, and strategic materials. Turn Data into Insight: Interpret and analyse highly complex data, ensuring accuracy and crafting it into clear, actionable narratives for senior stakeholders. Collaborate on Special Projects: Participate in strategic initiatives and other duties as required What you'll need to succeed Experience in a similar role - Product, Proposition - with knowledge of retail proposition governance Project Management experience Knowledge of the Retail investing industry Strong senior level stakeholder engagement Proven ability to lead teams, manage complex analysis and influence strategic outcomes Strong business acumen, data interpretation skills, and ability to craft compelling narratives. What you'll get in return Basic salary up to 120K 30% discretionary bonus and 13500 partnership bonus (all of these are targets) Several other benefits Hybrid working - 3 days in the office What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Feb 27, 2026
Full time
Your new company An opportunity has arisen to join one of the UK's leading investment houses, who specialise in providing low-cost investment platforms to personal investors. They offer direct access to their own range of funds and focus heavily on simplicity and cost-efficiency. The organisation offers a range of tax-efficient products including Stocks & Shares, ISA's and personal pensions (SIPPS), making it well-suited to UK investors prioritising retirement planning and consistent market-based growth. Your new role An opportunity has arisen for a Head of Product/ Proposition governance to help to shape the governance framework and drive strategic planning to evolve and deliver exceptional client outcomes to retail customers. You will be required to lead cross-functional change initiatives whilst also guiding a team of governance analysts and contribute to strategic planning that influences the future of the platform. Key duties include: Stay Ahead of Trends: Monitor industry and market developments, advising senior leadership on competitive trends and recommending enhancements to capabilities and services. Shape Governance Framework: Enhance governance to support an industry-leading wrapped platform, enabling seamless access to investment products, wrappers, and client-centric services. Lead and Develop Talent: Hire, coach, and mentor a team of governance analysts. Set performance standards, review progress, and make informed compensation decisions. Drive Strategic Analysis: Lead complex business, competitive, and product analyses. Define problems, plan research, and guide diagnosis to deliver actionable insights. Deliver Impactful Recommendations: Synthesise findings into compelling recommendations and present through white papers, case studies, and strategic materials. Turn Data into Insight: Interpret and analyse highly complex data, ensuring accuracy and crafting it into clear, actionable narratives for senior stakeholders. Collaborate on Special Projects: Participate in strategic initiatives and other duties as required What you'll need to succeed Experience in a similar role - Product, Proposition - with knowledge of retail proposition governance Project Management experience Knowledge of the Retail investing industry Strong senior level stakeholder engagement Proven ability to lead teams, manage complex analysis and influence strategic outcomes Strong business acumen, data interpretation skills, and ability to craft compelling narratives. What you'll get in return Basic salary up to 120K 30% discretionary bonus and 13500 partnership bonus (all of these are targets) Several other benefits Hybrid working - 3 days in the office What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
