PXM Product Owner (Salsify) - Retail / eCommerce Focus Location: London (Hybrid) Salary: 80,000 - 90,000 + bonus The Opportunity We're hiring a PXM Product Owner to take ownership of a global Product Experience Management (PXM) platform, acting as the key link between business and technology. This role is with a multi-million-pound organisation in the eCommerce space, working across internal platforms and product data tools. This is ideal for someone who thrives at translating commercial needs into scalable digital solutions and has hands-on experience delivering PXM capabilities in fast-paced retail or eCommerce environments. You'll play a critical role in shaping product data strategy, improving customer experience across digital channels, and driving the adoption and optimisation of Salsify. Key Responsibilities Product Ownership & Strategy Own and evolve the PXM platform, with a strong focus on Salsify Partner with stakeholders to define and deliver the product roadmap Act as the subject matter expert, championing PXM capabilities across the business Requirements & Delivery Gather, define, and prioritise business requirements, translating them into user stories and functional solutions Manage and maintain the product backlog in an Agile environment Collaborate with engineering and QA teams to ensure high-quality delivery System & Process Optimisation Configure and optimise Salsify workflows, data models, and syndication processes Ensure seamless integration with eCommerce platforms, ERP, DAM, and other systems Data Governance & Performance Drive product data quality, enrichment, and governance standards Monitor KPIs such as time-to-market, data completeness, and channel performance Support retail and digital channel syndication strategies Training & Adoption Develop training materials and support adoption across business teams Act as a trusted advisor to stakeholders on best practices and system capabilities What We're Looking For Proven experience as a Product Owner, Business Analyst, or similar role within Retail or eCommerce Hands-on experience with Salsify PXM (essential) Strong background in CPG or FMCG environments (essential) Experience delivering PXM, product data, or digital shelf solutions Solid understanding of Agile methodologies (Scrum, Kanban, SAFe) Strong stakeholder management and communication skills Analytical mindset with the ability to translate business needs into technical solutions Experience with system integrations (eCommerce platforms, ERP, DAM) is highly desirable If you have a strong blend of product ownership, PXM expertise, and hands-on Salsify experience within a CPG/FMCG retail or eCommerce setting, this is an excellent opportunity to make a meaningful impact.
May 05, 2026
Full time
PXM Product Owner (Salsify) - Retail / eCommerce Focus Location: London (Hybrid) Salary: 80,000 - 90,000 + bonus The Opportunity We're hiring a PXM Product Owner to take ownership of a global Product Experience Management (PXM) platform, acting as the key link between business and technology. This role is with a multi-million-pound organisation in the eCommerce space, working across internal platforms and product data tools. This is ideal for someone who thrives at translating commercial needs into scalable digital solutions and has hands-on experience delivering PXM capabilities in fast-paced retail or eCommerce environments. You'll play a critical role in shaping product data strategy, improving customer experience across digital channels, and driving the adoption and optimisation of Salsify. Key Responsibilities Product Ownership & Strategy Own and evolve the PXM platform, with a strong focus on Salsify Partner with stakeholders to define and deliver the product roadmap Act as the subject matter expert, championing PXM capabilities across the business Requirements & Delivery Gather, define, and prioritise business requirements, translating them into user stories and functional solutions Manage and maintain the product backlog in an Agile environment Collaborate with engineering and QA teams to ensure high-quality delivery System & Process Optimisation Configure and optimise Salsify workflows, data models, and syndication processes Ensure seamless integration with eCommerce platforms, ERP, DAM, and other systems Data Governance & Performance Drive product data quality, enrichment, and governance standards Monitor KPIs such as time-to-market, data completeness, and channel performance Support retail and digital channel syndication strategies Training & Adoption Develop training materials and support adoption across business teams Act as a trusted advisor to stakeholders on best practices and system capabilities What We're Looking For Proven experience as a Product Owner, Business Analyst, or similar role within Retail or eCommerce Hands-on experience with Salsify PXM (essential) Strong background in CPG or FMCG environments (essential) Experience delivering PXM, product data, or digital shelf solutions Solid understanding of Agile methodologies (Scrum, Kanban, SAFe) Strong stakeholder management and communication skills Analytical mindset with the ability to translate business needs into technical solutions Experience with system integrations (eCommerce platforms, ERP, DAM) is highly desirable If you have a strong blend of product ownership, PXM expertise, and hands-on Salsify experience within a CPG/FMCG retail or eCommerce setting, this is an excellent opportunity to make a meaningful impact.
Data Analyst Location: Southampton (On-site only at Fawley) Assignment Period: Temporary (1 year), with potential for extension Hours: 37.5 hrs/week Salary Range: 48,400 - 85,000 (dependent on experience) Our client, a reputable organisation, is hiring for a talented Data Analyst to join their team in Southampton. This is an exciting opportunity to work on meaningful projects, analysing complex data to drive strategic decisions. What you'll be doing: Import, cleanse, validate, and analyse data from SAP, Microsoft Office, and Power BI environments. Draw insights, conclusions, and actionable recommendations from data sets. Create clear, concise management-level presentations using charts, graphs, and tables. Focus on improving data quality and consistency across systems. Collaborate with departments and management to identify trends, correlations, and patterns. Provide supervision, training, and mentorship to junior analysts. What you'll bring: Strong analytical skills with the ability to interpret complex data. Excellent verbal and written communication skills. Proficiency in MS Office, Power BI, and data management tools. Ability to produce insightful reports and presentations. Experience working with cross-functional teams and managing multiple priorities. This role offers a fantastic chance to contribute to organisational success through data-driven insights. If you are passionate about turning data into strategic value, we'd love to hear from you! Apply now to join a dynamic team committed to excellence.
May 05, 2026
Contractor
Data Analyst Location: Southampton (On-site only at Fawley) Assignment Period: Temporary (1 year), with potential for extension Hours: 37.5 hrs/week Salary Range: 48,400 - 85,000 (dependent on experience) Our client, a reputable organisation, is hiring for a talented Data Analyst to join their team in Southampton. This is an exciting opportunity to work on meaningful projects, analysing complex data to drive strategic decisions. What you'll be doing: Import, cleanse, validate, and analyse data from SAP, Microsoft Office, and Power BI environments. Draw insights, conclusions, and actionable recommendations from data sets. Create clear, concise management-level presentations using charts, graphs, and tables. Focus on improving data quality and consistency across systems. Collaborate with departments and management to identify trends, correlations, and patterns. Provide supervision, training, and mentorship to junior analysts. What you'll bring: Strong analytical skills with the ability to interpret complex data. Excellent verbal and written communication skills. Proficiency in MS Office, Power BI, and data management tools. Ability to produce insightful reports and presentations. Experience working with cross-functional teams and managing multiple priorities. This role offers a fantastic chance to contribute to organisational success through data-driven insights. If you are passionate about turning data into strategic value, we'd love to hear from you! Apply now to join a dynamic team committed to excellence.
Job Description: Business Process Excellence - Non-Technical Business Analyst (Mid-Senior) London: Average 2 days on-site per week (Flexi, work abroad up to 20 days a year) Salary: Base up to £60,000 + Plenty of benefits We're working with a global organisation undergoing significant transformation, looking for a Process Excellence / Business Analyst to drive change across complex, cross-functional click apply for full job details
May 05, 2026
Full time
Job Description: Business Process Excellence - Non-Technical Business Analyst (Mid-Senior) London: Average 2 days on-site per week (Flexi, work abroad up to 20 days a year) Salary: Base up to £60,000 + Plenty of benefits We're working with a global organisation undergoing significant transformation, looking for a Process Excellence / Business Analyst to drive change across complex, cross-functional click apply for full job details
Commercial Finance Analyst (Rebates & Incentives) Bracknell (4 days onsite, 1 day WFH) 12-Month Contract - Extednable 23.99 per hour (approx. 46-47k equivalent) We're currently recruiting for a Customer Incentive Plan (CIP) Analyst to join a leading global organisation with a strong presence in commercial finance and operations. This is an excellent opportunity to work in a collaborative, fast-paced environment, partnering closely with sales and finance teams to manage and optimise customer incentive programmes. The Role As a CIP Analyst, you will be responsible for managing customer incentive agreements such as rebates and discounts. You'll ensure these are accurately set up, tracked, and reflected in financial systems, supporting both financial control and business decision-making. Key Responsibilities Manage end-to-end Customer Incentive Plan (CIP) processes Support Sales teams with agreement setup and budgeting in SAP Monitor and analyse accruals related to customer incentives Lead finance and business reviews related to incentives Oversee agreement close-outs and release of unused budgets Collaborate with cross-functional teams including Finance, Accounting, Tax, Legal, and Sales Communicate financial insights clearly to non-finance stakeholders Requirements Degree in Finance, Economics, or a related field Minimum 3 years' experience in Finance, Accounting, or similar Strong analytical and numerical skills Fluent in English Desirable Skills Strong communication skills with the ability to simplify complex topics Experience with SAP or similar financial systems German language skills (advantageous) Accountancy qualifications (or working towards) Working Pattern Hybrid: 4 days onsite in Bracknell, 1 day working from home Why Apply? Work within a global, well-established organisation Gain valuable experience in commercial finance and incentives Exposure to cross-functional teams and stakeholders Competitive day rate with strong earning potential ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.
May 05, 2026
Contractor
Commercial Finance Analyst (Rebates & Incentives) Bracknell (4 days onsite, 1 day WFH) 12-Month Contract - Extednable 23.99 per hour (approx. 46-47k equivalent) We're currently recruiting for a Customer Incentive Plan (CIP) Analyst to join a leading global organisation with a strong presence in commercial finance and operations. This is an excellent opportunity to work in a collaborative, fast-paced environment, partnering closely with sales and finance teams to manage and optimise customer incentive programmes. The Role As a CIP Analyst, you will be responsible for managing customer incentive agreements such as rebates and discounts. You'll ensure these are accurately set up, tracked, and reflected in financial systems, supporting both financial control and business decision-making. Key Responsibilities Manage end-to-end Customer Incentive Plan (CIP) processes Support Sales teams with agreement setup and budgeting in SAP Monitor and analyse accruals related to customer incentives Lead finance and business reviews related to incentives Oversee agreement close-outs and release of unused budgets Collaborate with cross-functional teams including Finance, Accounting, Tax, Legal, and Sales Communicate financial insights clearly to non-finance stakeholders Requirements Degree in Finance, Economics, or a related field Minimum 3 years' experience in Finance, Accounting, or similar Strong analytical and numerical skills Fluent in English Desirable Skills Strong communication skills with the ability to simplify complex topics Experience with SAP or similar financial systems German language skills (advantageous) Accountancy qualifications (or working towards) Working Pattern Hybrid: 4 days onsite in Bracknell, 1 day working from home Why Apply? Work within a global, well-established organisation Gain valuable experience in commercial finance and incentives Exposure to cross-functional teams and stakeholders Competitive day rate with strong earning potential ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.
Location: Cardiff (hybrid & flexible working supported) Why this role? The Welsh Revenue Authority (WRA) is responsible for Land Transaction Tax and Landfill Disposals Tax, raising revenue that supports public services across Wales , including schools and the NHS. As a Test Engineer , you'll help ensure the quality, reliability and resilience of cloud based digital services that support tax administration in Wales. Your work will directly contribute to a fair and effective tax system , with real impact on Welsh communities. You'll work alongside developers, analysts and delivery teams in a genuinely collaborative Agile environment. What you'll be doing As a Test Engineer at WRA, you'll work across the full testing lifecycle , including: Test design & execution Analyse requirements and collaborate with analysts to create effective test scenarios Design and execute manual, exploratory and automated tests Track defects through their lifecycle and support timely resolution Test functional and non functional requirements, including accessibility, security, performance and integration Support UAT and release readiness activities Maintain clear test documentation, runbooks and onboarding guides Automation & CI/CD Develop and maintain automated tests using Playwright, Cypress or Selenium Embed automated tests into CI/CD pipelines (Azure DevOps, Jenkins) Apply good version control and change management practices Continuously improve automation frameworks to reduce manual effort and speed up delivery Collaboration & improvement Work closely with developers to agree test coverage early Participate in Agile ceremonies and iterative delivery Publish clear test status reports and highlight risks Collaborate with third party suppliers to align testing approaches Contribute to continuous improvement of the overall test strategy Who this role is for This role could be a great fit if you: Enjoy hands on testing across modern digital services Have experience with both manual and automated testing Care about accessibility, security and performance Like working closely with developers and analysts Want to grow your skills in a supportive, cloud based organisation Skills & qualifications Experience across the testing lifecycle Familiarity with browser and automation tools (e.g. Playwright, Cypress, Selenium) Experience working in Agile teams ISTQB Certified Tester Foundation Level (or equivalent) Find out more WRA is running virtual Candidate Information Sessions where you can: Meet the line manager Learn more about the role and team Hear application tips and benefits Sessions take place on 5 May 2026 . Interested? This post gives you the overview. Click through to the full Civil Service Jobs advert to view full details and apply.
May 05, 2026
Full time
Location: Cardiff (hybrid & flexible working supported) Why this role? The Welsh Revenue Authority (WRA) is responsible for Land Transaction Tax and Landfill Disposals Tax, raising revenue that supports public services across Wales , including schools and the NHS. As a Test Engineer , you'll help ensure the quality, reliability and resilience of cloud based digital services that support tax administration in Wales. Your work will directly contribute to a fair and effective tax system , with real impact on Welsh communities. You'll work alongside developers, analysts and delivery teams in a genuinely collaborative Agile environment. What you'll be doing As a Test Engineer at WRA, you'll work across the full testing lifecycle , including: Test design & execution Analyse requirements and collaborate with analysts to create effective test scenarios Design and execute manual, exploratory and automated tests Track defects through their lifecycle and support timely resolution Test functional and non functional requirements, including accessibility, security, performance and integration Support UAT and release readiness activities Maintain clear test documentation, runbooks and onboarding guides Automation & CI/CD Develop and maintain automated tests using Playwright, Cypress or Selenium Embed automated tests into CI/CD pipelines (Azure DevOps, Jenkins) Apply good version control and change management practices Continuously improve automation frameworks to reduce manual effort and speed up delivery Collaboration & improvement Work closely with developers to agree test coverage early Participate in Agile ceremonies and iterative delivery Publish clear test status reports and highlight risks Collaborate with third party suppliers to align testing approaches Contribute to continuous improvement of the overall test strategy Who this role is for This role could be a great fit if you: Enjoy hands on testing across modern digital services Have experience with both manual and automated testing Care about accessibility, security and performance Like working closely with developers and analysts Want to grow your skills in a supportive, cloud based organisation Skills & qualifications Experience across the testing lifecycle Familiarity with browser and automation tools (e.g. Playwright, Cypress, Selenium) Experience working in Agile teams ISTQB Certified Tester Foundation Level (or equivalent) Find out more WRA is running virtual Candidate Information Sessions where you can: Meet the line manager Learn more about the role and team Hear application tips and benefits Sessions take place on 5 May 2026 . Interested? This post gives you the overview. Click through to the full Civil Service Jobs advert to view full details and apply.
Locations: Newport or Titchfield (Fareham) Why this role? As a Senior Business Analyst , you'll play a key role in shaping how the Census is designed, delivered and improved, helping ensure every voice is heard . About the team You'll work within the End to End (E2E) Service Design Team , which ensures Census 2031 operates as a joined up, user centred service across all business areas. You may work across the full service or specialise in areas such as: Field Operations Public Support and Contact Centres Communal Establishments Questionnaire Operations You'll collaborate with colleagues across ONS, delivery suppliers, enabling partners, and the Devolved Governments to support a unified UK wide Census experience. What you'll be doing As a Senior Business Analyst, you'll: Lead investigations into business processes, systems, data flows and services Shape and align business requirements with system capabilities Define and support improvements to processes and services, backed by business cases Facilitate scope and maintain focus on overall programme objectives Lead the definition of solutions to real business problems, considering the end to end service Elicit and manage functional and non functional requirements Work at pace using Agile principles and appropriate delivery methods Develop analysis models that are traceable, robust and fit for purpose Work closely with business and solution architects to align analysis with wider architecture Support decision making with clear, evidence based insight Promote assurance, security and quality Contribute to the Business Analysis community and support standards and best practice Depending on role level, you may also line manage and coach other Business Analysts . Who this role is for This role could be a great fit if you: Enjoy working on large, complex national programmes Can confidently influence stakeholders and facilitate collaboration Like shaping services end to end, not just individual components Are comfortable working with ambiguity and evolving requirements Care deeply about user centred design and inclusive services Essential experience You'll need practical experience in: Stakeholder relationship management Business modelling across processes, systems and data Requirements definition and management , including traceability Business process improvement , from analysis through to testing and implementation Interested? This partner post highlights the role. Click through to the full Civil Service Jobs advert to see full details and apply.
May 05, 2026
Full time
Locations: Newport or Titchfield (Fareham) Why this role? As a Senior Business Analyst , you'll play a key role in shaping how the Census is designed, delivered and improved, helping ensure every voice is heard . About the team You'll work within the End to End (E2E) Service Design Team , which ensures Census 2031 operates as a joined up, user centred service across all business areas. You may work across the full service or specialise in areas such as: Field Operations Public Support and Contact Centres Communal Establishments Questionnaire Operations You'll collaborate with colleagues across ONS, delivery suppliers, enabling partners, and the Devolved Governments to support a unified UK wide Census experience. What you'll be doing As a Senior Business Analyst, you'll: Lead investigations into business processes, systems, data flows and services Shape and align business requirements with system capabilities Define and support improvements to processes and services, backed by business cases Facilitate scope and maintain focus on overall programme objectives Lead the definition of solutions to real business problems, considering the end to end service Elicit and manage functional and non functional requirements Work at pace using Agile principles and appropriate delivery methods Develop analysis models that are traceable, robust and fit for purpose Work closely with business and solution architects to align analysis with wider architecture Support decision making with clear, evidence based insight Promote assurance, security and quality Contribute to the Business Analysis community and support standards and best practice Depending on role level, you may also line manage and coach other Business Analysts . Who this role is for This role could be a great fit if you: Enjoy working on large, complex national programmes Can confidently influence stakeholders and facilitate collaboration Like shaping services end to end, not just individual components Are comfortable working with ambiguity and evolving requirements Care deeply about user centred design and inclusive services Essential experience You'll need practical experience in: Stakeholder relationship management Business modelling across processes, systems and data Requirements definition and management , including traceability Business process improvement , from analysis through to testing and implementation Interested? This partner post highlights the role. Click through to the full Civil Service Jobs advert to see full details and apply.
Description At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. As a company, everyone is expected to roll up their sleeves to help deliver great outcomes for our clients. We are an engineering led company and we're looking for people who are will be excited by the potential for Engine's technology to transform banking in different markets around the world. Our purpose is underpinned by five values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About the Role In this role you will be instrumental in helping us maintain and mature our governance, risk, and compliance program. You'll play a crucial part in ensuring our ongoing adherence to security standards and regulations, building a foundation of trust for our clients and stakeholders. This is a hands-on role, ideally suited to someone who can engage with stakeholders across our business. What you'll get to do: Compliance Management: Support the day-to-day management of our compliance programs, with a primary focus on ISO 27001 , SOC 2 , and PCI DSS/3DS . Audit Support: Act as a key liaison for internal and external auditors, helping to gather evidence, prepare for audits, and track the timely remediation of any findings. Risk Management: Participate in our risk assessment process, helping to identify, analyse, and document information security risks. You'll also assist in developing and monitoring risk treatment plans. Policy & Procedure Maintenance: Help to develop, update, and maintain our information security policies, standards, and procedures to ensure they are current, accurate, and aligned with compliance requirements. Evidence Collection & Review: Automate and streamline the collection of evidence for our various compliance frameworks to ensure audit readiness. Cross-Functional Collaboration: Work closely with our Engineering, Product and Security Operations teams to embed security controls into our processes and culture. Continuous Improvement: Identify opportunities to improve the effectiveness and efficiency of our GRC program and related processes. Requirements Essential A minimum of 3 years of experience in an information security role. Proven experience in supporting and managing compliance efforts for ISO 27001, SOC 2, and PCI DSS. Strong skills in security metrics and reporting. Experience with audit processes and evidence collection. A proactive, organized, and detail-oriented approach to your work. Experience with GRC software is a plus. Desired qualifications, if you have some of these great! CompTIA Security+ Certified Information Systems Auditor (CISA) Certified in Risk and Information Systems Control (CRISC) Certified Information Systems Security Professional (CISSP) Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Stage 1 - 45 mins with BISO Stage 2 - 60 min with Team Members Stage 3 - Final with CTO Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
May 05, 2026
Full time
Description At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. As a company, everyone is expected to roll up their sleeves to help deliver great outcomes for our clients. We are an engineering led company and we're looking for people who are will be excited by the potential for Engine's technology to transform banking in different markets around the world. Our purpose is underpinned by five values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About the Role In this role you will be instrumental in helping us maintain and mature our governance, risk, and compliance program. You'll play a crucial part in ensuring our ongoing adherence to security standards and regulations, building a foundation of trust for our clients and stakeholders. This is a hands-on role, ideally suited to someone who can engage with stakeholders across our business. What you'll get to do: Compliance Management: Support the day-to-day management of our compliance programs, with a primary focus on ISO 27001 , SOC 2 , and PCI DSS/3DS . Audit Support: Act as a key liaison for internal and external auditors, helping to gather evidence, prepare for audits, and track the timely remediation of any findings. Risk Management: Participate in our risk assessment process, helping to identify, analyse, and document information security risks. You'll also assist in developing and monitoring risk treatment plans. Policy & Procedure Maintenance: Help to develop, update, and maintain our information security policies, standards, and procedures to ensure they are current, accurate, and aligned with compliance requirements. Evidence Collection & Review: Automate and streamline the collection of evidence for our various compliance frameworks to ensure audit readiness. Cross-Functional Collaboration: Work closely with our Engineering, Product and Security Operations teams to embed security controls into our processes and culture. Continuous Improvement: Identify opportunities to improve the effectiveness and efficiency of our GRC program and related processes. Requirements Essential A minimum of 3 years of experience in an information security role. Proven experience in supporting and managing compliance efforts for ISO 27001, SOC 2, and PCI DSS. Strong skills in security metrics and reporting. Experience with audit processes and evidence collection. A proactive, organized, and detail-oriented approach to your work. Experience with GRC software is a plus. Desired qualifications, if you have some of these great! CompTIA Security+ Certified Information Systems Auditor (CISA) Certified in Risk and Information Systems Control (CRISC) Certified Information Systems Security Professional (CISSP) Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Stage 1 - 45 mins with BISO Stage 2 - 60 min with Team Members Stage 3 - Final with CTO Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Description Hello, we're Starling. We are proud to be the first British bank founded by a woman, Anne Boden. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices. Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We are deeply committed to closing the gender gap in technology; from our partnership with Code First Girls to our internal 'With Women' and 'Embrace' networks, we actively champion diverse women in tech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together! The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. About the role Our Technology Operations team is the first line of support for Starling Group, both internally for our colleagues and externally for our technology partners. We look after all the technical queries in our primarily Apple Mac estate that our employees and external partners raise on a daily basis, supporting the critical infrastructure of the bank, alongside the day to day needs of our teams. In this role, you'll get the opportunity to really understand the core functionality of the bank, working closely with our internal teams and key suppliers. It's very important to us at Starling that staff have the best possible experience with the technology they use on a daily basis. We deploy primarily Macs but also have some Windows PC's in the estate, supplemented by a number of SaaS applications. Our computers are managed by a combination of Jamf and Intune, and sit on our Meraki network. We have zero physical infrastructure on site barring networking, so you won't find Active Directory here. Externally, we support the relationships we have with key suppliers, payment schemes and banking partners; triaging and escalating as needed. As a Technology Operations Analyst, you'll be the face of support for technology for all staff at the bank, assisting with hybrid support for our colleagues and external partners, whilst sharing solutions that improve technology outcomes for all. You also will: Provide 1st line technology support/security issues raised in Slack, email and face-to-face office interactions. Facilitate onboarding training for new employees: ensuring staff have access to the equipment, software and services they need to work efficiently. Help the team to manage asset inventory, procurement, repairs, auditing and licensing. Computer hardware provisioning from returned stock. Arrange collection of leavers hardware. Perform daily office equipment checks, ensuring all conference rooms are fully functional at the start of each day. Check display TVs are working properly. Requirements Knowledge and experience of supporting either macOS or Windows is a must. Adept at coping in a technically complex and fast-changing environment An interest in and suitable understanding of Starling's technology. Exposure to incident management processes is beneficial. Provide 1st line technology support/security issues raised in Slack, email and face-to-face office interactions. Facilitate onboarding training for new employees: ensuring staff have access to the equipment, software and services they need to work efficiently. Helping the team to manage asset inventory, procurement, repairs, auditing and licensing. Computer hardware provisioning from returned stock. Arranging collection of leavers hardware. Experience in operational support of suppliers and outsourced vendors is beneficial. We enable our customers to manage their money 24 hours a day, 7 days a week. Whenever they need us, we will be there. As such, we are looking for people who can commit to 37.5 hours a week between 7am-10pm Monday to Sunday. Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
May 05, 2026
Full time
Description Hello, we're Starling. We are proud to be the first British bank founded by a woman, Anne Boden. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices. Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We are deeply committed to closing the gender gap in technology; from our partnership with Code First Girls to our internal 'With Women' and 'Embrace' networks, we actively champion diverse women in tech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together! The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. About the role Our Technology Operations team is the first line of support for Starling Group, both internally for our colleagues and externally for our technology partners. We look after all the technical queries in our primarily Apple Mac estate that our employees and external partners raise on a daily basis, supporting the critical infrastructure of the bank, alongside the day to day needs of our teams. In this role, you'll get the opportunity to really understand the core functionality of the bank, working closely with our internal teams and key suppliers. It's very important to us at Starling that staff have the best possible experience with the technology they use on a daily basis. We deploy primarily Macs but also have some Windows PC's in the estate, supplemented by a number of SaaS applications. Our computers are managed by a combination of Jamf and Intune, and sit on our Meraki network. We have zero physical infrastructure on site barring networking, so you won't find Active Directory here. Externally, we support the relationships we have with key suppliers, payment schemes and banking partners; triaging and escalating as needed. As a Technology Operations Analyst, you'll be the face of support for technology for all staff at the bank, assisting with hybrid support for our colleagues and external partners, whilst sharing solutions that improve technology outcomes for all. You also will: Provide 1st line technology support/security issues raised in Slack, email and face-to-face office interactions. Facilitate onboarding training for new employees: ensuring staff have access to the equipment, software and services they need to work efficiently. Help the team to manage asset inventory, procurement, repairs, auditing and licensing. Computer hardware provisioning from returned stock. Arrange collection of leavers hardware. Perform daily office equipment checks, ensuring all conference rooms are fully functional at the start of each day. Check display TVs are working properly. Requirements Knowledge and experience of supporting either macOS or Windows is a must. Adept at coping in a technically complex and fast-changing environment An interest in and suitable understanding of Starling's technology. Exposure to incident management processes is beneficial. Provide 1st line technology support/security issues raised in Slack, email and face-to-face office interactions. Facilitate onboarding training for new employees: ensuring staff have access to the equipment, software and services they need to work efficiently. Helping the team to manage asset inventory, procurement, repairs, auditing and licensing. Computer hardware provisioning from returned stock. Arranging collection of leavers hardware. Experience in operational support of suppliers and outsourced vendors is beneficial. We enable our customers to manage their money 24 hours a day, 7 days a week. Whenever they need us, we will be there. As such, we are looking for people who can commit to 37.5 hours a week between 7am-10pm Monday to Sunday. Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Technical Business Analyst (Contract) Duration: 12 Months (Possibility for extension) Location: London/Hybrid (3 days a week on site) Rate: A highly competitive Umbrella Rate is available for suitable candidates Role Overview As a Technical Business Analyst, you will bridge the gap between business needs and technical solutions, ensuring that our projects align with strategic goals. You will work closely with stakeholders to gather requirements, conduct in-depth analyses, and translate complex data into actionable insights. Your technical expertise will empower teams to make data-driven decisions and enhance operational efficiency. Key Responsibilities: Collaborate with cross-functional teams to gather, document, and analyze business requirements. Conduct thorough technical analyses to assess existing systems and propose enhancements. Develop and execute database queries using SQL, ensuring data accuracy and relevance. Document technical flows and processes to facilitate clarity and understanding among stakeholders. Perform testing and validation of solutions to ensure they meet business requirements. Leverage programming languages such as Python, Java, or Shell Script to support technical initiatives. Utilize GLOSS knowledge to enhance data management and reporting capabilities. Communicate findings and recommendations clearly and effectively to both technical and non-technical stakeholders. Skills & Experience: Proven experience as a Business Analyst or Technical Analyst, preferably within the Investment Banking sector. Proficiency in programming languages such as C, SQL, Python, Java, or Shell Script. Strong analytical skills with a keen ability to interpret complex data and generate actionable insights. Experience with database queries and documentation of technical flows. Familiarity with GLOSS is a plus, enhancing your ability to work with data management processes. Excellent communication skills, both written and verbal, to convey technical concepts to diverse audiences. Strong problem-solving skills and a detail-oriented approach to project execution. Candidates will need to show evidence of the above in their CV in order to be considered. If you feel you have the skills and experience and want to hear more about this role 'apply now' to declare your interest in this opportunity with our client. Your application will be observed by our dedicated team. We will respond to all successful applicants ASAP however, please be advised that we will always look to contact you further from this time should we need further applicants or if other opportunities arise relevant to your skillset. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
May 05, 2026
Contractor
Technical Business Analyst (Contract) Duration: 12 Months (Possibility for extension) Location: London/Hybrid (3 days a week on site) Rate: A highly competitive Umbrella Rate is available for suitable candidates Role Overview As a Technical Business Analyst, you will bridge the gap between business needs and technical solutions, ensuring that our projects align with strategic goals. You will work closely with stakeholders to gather requirements, conduct in-depth analyses, and translate complex data into actionable insights. Your technical expertise will empower teams to make data-driven decisions and enhance operational efficiency. Key Responsibilities: Collaborate with cross-functional teams to gather, document, and analyze business requirements. Conduct thorough technical analyses to assess existing systems and propose enhancements. Develop and execute database queries using SQL, ensuring data accuracy and relevance. Document technical flows and processes to facilitate clarity and understanding among stakeholders. Perform testing and validation of solutions to ensure they meet business requirements. Leverage programming languages such as Python, Java, or Shell Script to support technical initiatives. Utilize GLOSS knowledge to enhance data management and reporting capabilities. Communicate findings and recommendations clearly and effectively to both technical and non-technical stakeholders. Skills & Experience: Proven experience as a Business Analyst or Technical Analyst, preferably within the Investment Banking sector. Proficiency in programming languages such as C, SQL, Python, Java, or Shell Script. Strong analytical skills with a keen ability to interpret complex data and generate actionable insights. Experience with database queries and documentation of technical flows. Familiarity with GLOSS is a plus, enhancing your ability to work with data management processes. Excellent communication skills, both written and verbal, to convey technical concepts to diverse audiences. Strong problem-solving skills and a detail-oriented approach to project execution. Candidates will need to show evidence of the above in their CV in order to be considered. If you feel you have the skills and experience and want to hear more about this role 'apply now' to declare your interest in this opportunity with our client. Your application will be observed by our dedicated team. We will respond to all successful applicants ASAP however, please be advised that we will always look to contact you further from this time should we need further applicants or if other opportunities arise relevant to your skillset. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Quest Search & Selection are proud to represent one of UK's leading seasonal retailers who have different sites across the UK. The Arcade Operations & Commercial Manager,reporting to the Head of Retail, manages operator partners, delivers optimisation projects, and oversees reporting and insights. Supports day-to-day operations, acting as main contact for Site teams and Operators. Leads space optimisation projects, tracks performance improvements, and provides insights for machine placement and category planning of projected £50million business . Key Responsibilities of this Arcade Operations & Commercial Manager role: Partner with Finance, Business Analysts and proposition to analyse performance, set KPIs and track sales and contribution against budget. Lead the business until area of over 30 sites in the UK & Coastal regions You will look after the operations, space, commercials, people management and site optimisation. Looking at space commercially - Drive space and revenue optimisation across parks through machine and category analysis, heat-map & space planning experience. Coordinate cross-functional delivery of optimisation plans with teams including digital, facilities and site operations. Manage operator partner coordination including account support, invoicing, contract administration and business review insights. Act as the main contact for site teams and operators, supporting rollout of optimisation initiatives and peak-season readiness. Monitor performance with Business Analyst on new products and implement ongoing machine and category improvements. Support H&S and regulatory compliance through audits, risk assessments and license management. Key Requirements of this Arcade Operations & Commercial Manager role: Ideally having 5+ years' experience in retail, hospitality, leisure experience Have led large teams within multiple sites and can show how you have scales revenue Strong commercial acumen with knowledge of P&L, sales, and margin performance. You must have strong stakeholder experience and manage 3 parties Experience within slots, amusements etc is desirable but not essential Having strong sales, customer service, and stakeholder management skills, as well as people management experience. Open to traveling and staying away once a week & also travel to head office and plan diary in advance. Experience dealing with operations partners, franchises, electronic leisure experience is beneficial Understanding of space planning, floor management, and sales/data analysis. Benefits of this Arcade Operations & Commercial Manager role: Life assurance. Car Allowance of £7,500 minimum Discount and offers across the group 20% friends and family discount. 22 Holiday days (rising to 25 days). Free parking. Learning and development support. If this sounds like you and you are keen to apply for this Arcade Operations & Commercial Manager , please apply quoting reference no.JO- We request that candidates send their CV as a Microsoft Word document where possible. Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.
May 05, 2026
Full time
Quest Search & Selection are proud to represent one of UK's leading seasonal retailers who have different sites across the UK. The Arcade Operations & Commercial Manager,reporting to the Head of Retail, manages operator partners, delivers optimisation projects, and oversees reporting and insights. Supports day-to-day operations, acting as main contact for Site teams and Operators. Leads space optimisation projects, tracks performance improvements, and provides insights for machine placement and category planning of projected £50million business . Key Responsibilities of this Arcade Operations & Commercial Manager role: Partner with Finance, Business Analysts and proposition to analyse performance, set KPIs and track sales and contribution against budget. Lead the business until area of over 30 sites in the UK & Coastal regions You will look after the operations, space, commercials, people management and site optimisation. Looking at space commercially - Drive space and revenue optimisation across parks through machine and category analysis, heat-map & space planning experience. Coordinate cross-functional delivery of optimisation plans with teams including digital, facilities and site operations. Manage operator partner coordination including account support, invoicing, contract administration and business review insights. Act as the main contact for site teams and operators, supporting rollout of optimisation initiatives and peak-season readiness. Monitor performance with Business Analyst on new products and implement ongoing machine and category improvements. Support H&S and regulatory compliance through audits, risk assessments and license management. Key Requirements of this Arcade Operations & Commercial Manager role: Ideally having 5+ years' experience in retail, hospitality, leisure experience Have led large teams within multiple sites and can show how you have scales revenue Strong commercial acumen with knowledge of P&L, sales, and margin performance. You must have strong stakeholder experience and manage 3 parties Experience within slots, amusements etc is desirable but not essential Having strong sales, customer service, and stakeholder management skills, as well as people management experience. Open to traveling and staying away once a week & also travel to head office and plan diary in advance. Experience dealing with operations partners, franchises, electronic leisure experience is beneficial Understanding of space planning, floor management, and sales/data analysis. Benefits of this Arcade Operations & Commercial Manager role: Life assurance. Car Allowance of £7,500 minimum Discount and offers across the group 20% friends and family discount. 22 Holiday days (rising to 25 days). Free parking. Learning and development support. If this sounds like you and you are keen to apply for this Arcade Operations & Commercial Manager , please apply quoting reference no.JO- We request that candidates send their CV as a Microsoft Word document where possible. Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.
Junior QA Analyst - Agile, Perm - Hybrid Quality Assurance, Test, SDLC, Software, Automation, API Testing, SQL, ADO. My client is looking to the market for a Junior Quality Assurance Analyst to join a large scale Transformation Programme. In order to be considered you must boast a minimum of 1-2 years demonstrable Quality Assurance Analysis experience within a software development environment and be familiar with the SDLC. You will be required to perform analysis, design and execution of functional and non-functional testing of software and be up to speed with software testing best practices and their applications. Any experience Testing in an AI environment and using defect management and ALM tools would be highly advantageous but not essential as they will happily bring you up to speed and provide thorough training and support with all the latest Software and AI technology. At this level, you will obviously be expected to demonstrate strong communication skills both verbally and written, along with the ability to develop excellent working relationships both internally and externally. My client is looking for an enthusiastic, reliable, and personable individual with a passion for Quality Assurance who has the desire to learn and become an SME within the Quality Assurance team. If this is for you, please send me your CV then call for more information.
May 05, 2026
Full time
Junior QA Analyst - Agile, Perm - Hybrid Quality Assurance, Test, SDLC, Software, Automation, API Testing, SQL, ADO. My client is looking to the market for a Junior Quality Assurance Analyst to join a large scale Transformation Programme. In order to be considered you must boast a minimum of 1-2 years demonstrable Quality Assurance Analysis experience within a software development environment and be familiar with the SDLC. You will be required to perform analysis, design and execution of functional and non-functional testing of software and be up to speed with software testing best practices and their applications. Any experience Testing in an AI environment and using defect management and ALM tools would be highly advantageous but not essential as they will happily bring you up to speed and provide thorough training and support with all the latest Software and AI technology. At this level, you will obviously be expected to demonstrate strong communication skills both verbally and written, along with the ability to develop excellent working relationships both internally and externally. My client is looking for an enthusiastic, reliable, and personable individual with a passion for Quality Assurance who has the desire to learn and become an SME within the Quality Assurance team. If this is for you, please send me your CV then call for more information.
We are recruiting for a Senior Business Analyst Consultant on behalf of one of our valued clients, a market-leading provider of IT Project Management Services, to join their growing team on a permanent basis.The role offers hybrid working; however, on-site attendance at client locations is required. Projects are delivered on a regional basis, meaning client sites are typically within reasonable travelling distance, allowing you to return home each day. Flexibility is essential, as the level of on-site presence will vary depending on client requirements and the nature of each project.You will receive a competitive salary and a comprehensive benefits package including profit share bonus, EAP, pension scheme, and life assurance. The Role As a Senior Business Analyst Consultant , you will work across a diverse portfolio of IT and digitally focused projects for our clients, taking a lead role in shaping, delivering, and embedding both business and technical change. Key responsibilities include: Defining project scope, managing change, and ensuring the appropriate level of challenge to business requirements Requirements gathering, including "As?Is" and "To?Be" analysis Running one?to?one customer interviews and facilitating workshops Creating and maintaining process flow diagrams, business requirements, and project documentation Undertaking process and functional efficiency reviews and providing recommendations for improvement Defining, documenting, and managing business and systems requirements Producing progress reports for stakeholders Undertaking project reviews, health checks, and process assessments Supporting the design, testing, and implementation of new processes and system requirements About You You will be a passionate, proactive, and experienced Senior Business Analyst Consultant , with a proven track record of leading and delivering complex, technical, and business?critical projects . You will bring strong attention to detail and have at least 5-6 years' experience within an IT?oriented environment. You will be experienced in: Delivery methodologies such as Agile, Lean, SDLC, and Kanban Working across the product development lifecycle Acting as a natural facilitator, able to engage stakeholders and encourage collaboration during workshops and discussions Supporting Product Owners to ensure solutions deliver clear organisational value Building strong client relationships and effectively managing stakeholders at all levels Additional Requirements Full UK driving licence with access to a vehicle Right to work in the UK (no visa sponsorship available)
May 05, 2026
Full time
We are recruiting for a Senior Business Analyst Consultant on behalf of one of our valued clients, a market-leading provider of IT Project Management Services, to join their growing team on a permanent basis.The role offers hybrid working; however, on-site attendance at client locations is required. Projects are delivered on a regional basis, meaning client sites are typically within reasonable travelling distance, allowing you to return home each day. Flexibility is essential, as the level of on-site presence will vary depending on client requirements and the nature of each project.You will receive a competitive salary and a comprehensive benefits package including profit share bonus, EAP, pension scheme, and life assurance. The Role As a Senior Business Analyst Consultant , you will work across a diverse portfolio of IT and digitally focused projects for our clients, taking a lead role in shaping, delivering, and embedding both business and technical change. Key responsibilities include: Defining project scope, managing change, and ensuring the appropriate level of challenge to business requirements Requirements gathering, including "As?Is" and "To?Be" analysis Running one?to?one customer interviews and facilitating workshops Creating and maintaining process flow diagrams, business requirements, and project documentation Undertaking process and functional efficiency reviews and providing recommendations for improvement Defining, documenting, and managing business and systems requirements Producing progress reports for stakeholders Undertaking project reviews, health checks, and process assessments Supporting the design, testing, and implementation of new processes and system requirements About You You will be a passionate, proactive, and experienced Senior Business Analyst Consultant , with a proven track record of leading and delivering complex, technical, and business?critical projects . You will bring strong attention to detail and have at least 5-6 years' experience within an IT?oriented environment. You will be experienced in: Delivery methodologies such as Agile, Lean, SDLC, and Kanban Working across the product development lifecycle Acting as a natural facilitator, able to engage stakeholders and encourage collaboration during workshops and discussions Supporting Product Owners to ensure solutions deliver clear organisational value Building strong client relationships and effectively managing stakeholders at all levels Additional Requirements Full UK driving licence with access to a vehicle Right to work in the UK (no visa sponsorship available)
Life on the team We are looking for a Senior Business Analyst / Functional Consultant to join our Group Information Services team at Computacenter, this is an excellent opportunity to join a thriving team, you'll report to the Head of Services Management Systems and have the autonomy to really make this role your own! You will be part of a team of functional consultants focused on implementing new f click apply for full job details
May 05, 2026
Full time
Life on the team We are looking for a Senior Business Analyst / Functional Consultant to join our Group Information Services team at Computacenter, this is an excellent opportunity to join a thriving team, you'll report to the Head of Services Management Systems and have the autonomy to really make this role your own! You will be part of a team of functional consultants focused on implementing new f click apply for full job details
Dynamics 365 Developer - sought by leading pensions provider in London/Belfast - Hybrid - Contract Inside IR35 - umbrella Key Responsibilities Dynamics 365 Development & Configuration Design, configure, and customise Dynamics 365 (Sales) entities, forms, views, dashboards, and business process flows Extend platform capability through plugins, workflows, JavaScript, Power Platform components, and Azure integrations Define and implement best-fit technical solutions aligned to existing architecture and business processes Lead end-to-end development of Dynamics 365 CRM solutions Integration, Data & Environments Build and manage integrations with Microsoft 365, external systems, and APIs Support data migration, upgrades, and deployment activities across environments Implement and maintain security roles, permissions, and environment governance Manage solutions across the full application lifecycle (build, release, support) Delivery & Quality Work closely with Business Analysts and delivery teams to translate functional requirements into scalable, maintainable solutions Plan, estimate, design, develop, and implement solutions in line with agreed delivery plans Troubleshoot, optimise, and enhance existing CRM functionality Resolve complex technical issues while maintaining high engineering standards Adhere to quality assurance controls to improve solution quality and streamline releases Collaboration & Adoption Collaborate with business teams (e.g. Business Development, Marketing, Operations) to ensure solutions meet real operational needs Provide technical guidance and advice to colleagues and delivery partners Contribute to technical documentation, standards, and knowledge sharing Support Dynamics 365 adoption through well-engineered, user-focused solutions Continuously develop product and technology knowledge to ensure best-practice delivery Required Experience & Skills Essential Proven hands-on experience delivering Microsoft Dynamics 365 CE / Power Platform solutions Experience delivering Dynamics 365 migrations and upgrades , particularly within Dynamics Sales Strong understanding of the Microsoft technology stack Experience developing and configuring Dynamics workflows and business processes Hands-on experience building custom Dynamics 365 applications Experience working in Agile / DevOps delivery environments Strong communication and stakeholder collaboration skills Eligibility for Security Clearance Desirable Experience with Power Platform (Power Automate, Power Apps, Power BI) Experience with the wider Microsoft 365 ecosystem (SharePoint, Teams) Experience integrating Dynamics with APIs or third-party systems Experience using Azure DevOps for backlog, delivery, and release management Experience delivering enterprise-scale CRM solutions Ability to deliver technical training or enablement sessions Experience running developer forums, drop-in sessions, or capability-building initiatives Please apply within for further details - Matthew Holmes, Harvey Nash Always use these settings
May 04, 2026
Contractor
Dynamics 365 Developer - sought by leading pensions provider in London/Belfast - Hybrid - Contract Inside IR35 - umbrella Key Responsibilities Dynamics 365 Development & Configuration Design, configure, and customise Dynamics 365 (Sales) entities, forms, views, dashboards, and business process flows Extend platform capability through plugins, workflows, JavaScript, Power Platform components, and Azure integrations Define and implement best-fit technical solutions aligned to existing architecture and business processes Lead end-to-end development of Dynamics 365 CRM solutions Integration, Data & Environments Build and manage integrations with Microsoft 365, external systems, and APIs Support data migration, upgrades, and deployment activities across environments Implement and maintain security roles, permissions, and environment governance Manage solutions across the full application lifecycle (build, release, support) Delivery & Quality Work closely with Business Analysts and delivery teams to translate functional requirements into scalable, maintainable solutions Plan, estimate, design, develop, and implement solutions in line with agreed delivery plans Troubleshoot, optimise, and enhance existing CRM functionality Resolve complex technical issues while maintaining high engineering standards Adhere to quality assurance controls to improve solution quality and streamline releases Collaboration & Adoption Collaborate with business teams (e.g. Business Development, Marketing, Operations) to ensure solutions meet real operational needs Provide technical guidance and advice to colleagues and delivery partners Contribute to technical documentation, standards, and knowledge sharing Support Dynamics 365 adoption through well-engineered, user-focused solutions Continuously develop product and technology knowledge to ensure best-practice delivery Required Experience & Skills Essential Proven hands-on experience delivering Microsoft Dynamics 365 CE / Power Platform solutions Experience delivering Dynamics 365 migrations and upgrades , particularly within Dynamics Sales Strong understanding of the Microsoft technology stack Experience developing and configuring Dynamics workflows and business processes Hands-on experience building custom Dynamics 365 applications Experience working in Agile / DevOps delivery environments Strong communication and stakeholder collaboration skills Eligibility for Security Clearance Desirable Experience with Power Platform (Power Automate, Power Apps, Power BI) Experience with the wider Microsoft 365 ecosystem (SharePoint, Teams) Experience integrating Dynamics with APIs or third-party systems Experience using Azure DevOps for backlog, delivery, and release management Experience delivering enterprise-scale CRM solutions Ability to deliver technical training or enablement sessions Experience running developer forums, drop-in sessions, or capability-building initiatives Please apply within for further details - Matthew Holmes, Harvey Nash Always use these settings
We are seeking an Intern Developer with strong communication skills and a keen interest in Financial Services. This role offers the opportunity to work closely with front office users, including traders and risk analysts, providing significant exposure to a variety of financial products. The ideal candidate will have experience in C# coding and a desire to rapidly expand their knowledge within the financial sector. Key Responsibilities are, but are not limited to: Manage incremental and BAU project deliveries on key systems such as Barracuda, Sigma, Orchestrade, and Murex Develop features for various front-office systems focusing on foreign exchange trading Collaborate with front office users to understand their needs and enhance system functionalities Participate in the full project lifecycle from implementation to testing and support of system changes Work within an agile project delivery framework, contributing to cross-team implementation and testing efforts You will be part of a dynamic and collaborative work environment where CSR is embraced in our day-to-day business operation, innovation is encouraged and diversity is celebrated. Minimal education level Bachelor Degree / BSc Degree or equivalent Academic qualification / Speciality Graduated within the past 18 months with a 2:1 or equivalent Experience • Experience or knowledge in IT project management involving system changes, testing, and support • Knowledge of FX cash and FX option products is desirable Required skills • Excellent written and verbal communication skills • Ability to work effectively in a team and under pressure Technical skills required Strong experience in coding with C# and some proficiency in SQL Familiarity with scripting languages such as Python is advantageous
May 04, 2026
Contractor
We are seeking an Intern Developer with strong communication skills and a keen interest in Financial Services. This role offers the opportunity to work closely with front office users, including traders and risk analysts, providing significant exposure to a variety of financial products. The ideal candidate will have experience in C# coding and a desire to rapidly expand their knowledge within the financial sector. Key Responsibilities are, but are not limited to: Manage incremental and BAU project deliveries on key systems such as Barracuda, Sigma, Orchestrade, and Murex Develop features for various front-office systems focusing on foreign exchange trading Collaborate with front office users to understand their needs and enhance system functionalities Participate in the full project lifecycle from implementation to testing and support of system changes Work within an agile project delivery framework, contributing to cross-team implementation and testing efforts You will be part of a dynamic and collaborative work environment where CSR is embraced in our day-to-day business operation, innovation is encouraged and diversity is celebrated. Minimal education level Bachelor Degree / BSc Degree or equivalent Academic qualification / Speciality Graduated within the past 18 months with a 2:1 or equivalent Experience • Experience or knowledge in IT project management involving system changes, testing, and support • Knowledge of FX cash and FX option products is desirable Required skills • Excellent written and verbal communication skills • Ability to work effectively in a team and under pressure Technical skills required Strong experience in coding with C# and some proficiency in SQL Familiarity with scripting languages such as Python is advantageous
We are looking for bright and driven graduates from all disciplines to work on exciting projects in our Analyst team. You will work across a range of healthcare settings to understand requirements, and then collaborate with Software Developers to design new functionality. The role combines aspects of business analysis, systems analysis, and project management click apply for full job details
May 04, 2026
Full time
We are looking for bright and driven graduates from all disciplines to work on exciting projects in our Analyst team. You will work across a range of healthcare settings to understand requirements, and then collaborate with Software Developers to design new functionality. The role combines aspects of business analysis, systems analysis, and project management click apply for full job details
Job Title: Volunteer Support & Systems Manager Location: MSSC NSC, 200B Lambeth Road, London, SE1 7JY (Hybrid Working) Salary: £40,000 to £42,000 gross per annum, depending on experience Job type: Full time, permanent Closing Date: Monday 25th May 2026. Assessment Day: Tuesday 2nd June 2026. Are you looking for a new opportunity supporting volunteers to give their best? The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success. We are seeking a Volunteer Support & Systems Manager to lead the development and maintenance of automated workflows used within the Volunteer Support Team. The role is responsible for ensuring the smooth running of the Volunteer Support function including overseeing the day-to-day administration of key volunteer processes. The postholder will also line manage the Volunteer Support Officers who act as the first point of contact to volunteers in assisting with these processes and wider administration. About the role: The purpose of the Volunteer Support & Systems Manager is to ensure the smooth and efficient running of the Volunteer Support function by ensuring that automated workflows are well maintained and continuously improved. This includes the onboarding process for new volunteers, management of mandatory training requirements of existing volunteers and volunteer record management through processing promotions transfers and leavers. The role also provides effective line management to a team of Volunteer Support Officers, supporting them to deliver a high quality of administrative support to volunteers to assist them with these processes. Responsibilities: To oversee the efficient operation, maintenance and continuous improvement of all Volunteer Support automated workflows To develop clear and effective guidance, to help volunteers access and use the various Volunteer Support digital systems To line manage and support the Volunteer Support Team based at the MSSC Support Centre, empowering the team to deliver effective and consistent support to volunteers To functionally manage and support the Area Volunteer Support Team based across the 6 Area Offices, empowering them to deliver effective and consistent support to volunteers To manage the "Safer Recruitment" and adverse disclosure process for volunteers, in line with MSSC policy, ensuring that criminal records checks are dealt with in a timely and appropriate manner To work with the Head of Volunteering to review MSSC volunteering policies, monitoring their appropriateness and effectiveness, making recommendations for changes as necessary To support the Head of Volunteering with the successful implementation of MSSC's volunteer strategy and other national tasks To work with Volunteer Support Officers to develop systems and processes for managing the Volunteer Support workload and monitoring delivery standards To work closely with other stakeholders, maintaining excellent working relationships across departments to ensure consistency and best practice for our volunteers. Requirements: Experience of leading the development and maintenance of digital volunteer management/ communication systems Experience of creating and maintaining complex automated workflows Experience of overseeing the administrative functions of a CRM system Experience of implementing, managing reviewing and refining administrative processes Experience developing processes which are targeted at both internal and external audiences Experience of leading projects manging change with various stakeholders If you are interested in this role, please apply now! Benefits: 25 days annual leave per annum, increasing with length of service Hybrid working for many roles Volunteering Leave Life assurance (4x salary) Private medical insurance Generous pension (employer contribution up to 10%) Cycle to work scheme Access to the Marine Society Digital Library Wellbeing portal and EAP with 121 counselling Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of: Volunteer Coordinator, Volunteer Development Officer, Volunteer Resources Manager, CRM Administrator, Business Support Manager, Service Delivery Manager, Operations Manager (Charity Sector), or Process Improvement Analyst, may also be considered for this role.
May 04, 2026
Full time
Job Title: Volunteer Support & Systems Manager Location: MSSC NSC, 200B Lambeth Road, London, SE1 7JY (Hybrid Working) Salary: £40,000 to £42,000 gross per annum, depending on experience Job type: Full time, permanent Closing Date: Monday 25th May 2026. Assessment Day: Tuesday 2nd June 2026. Are you looking for a new opportunity supporting volunteers to give their best? The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success. We are seeking a Volunteer Support & Systems Manager to lead the development and maintenance of automated workflows used within the Volunteer Support Team. The role is responsible for ensuring the smooth running of the Volunteer Support function including overseeing the day-to-day administration of key volunteer processes. The postholder will also line manage the Volunteer Support Officers who act as the first point of contact to volunteers in assisting with these processes and wider administration. About the role: The purpose of the Volunteer Support & Systems Manager is to ensure the smooth and efficient running of the Volunteer Support function by ensuring that automated workflows are well maintained and continuously improved. This includes the onboarding process for new volunteers, management of mandatory training requirements of existing volunteers and volunteer record management through processing promotions transfers and leavers. The role also provides effective line management to a team of Volunteer Support Officers, supporting them to deliver a high quality of administrative support to volunteers to assist them with these processes. Responsibilities: To oversee the efficient operation, maintenance and continuous improvement of all Volunteer Support automated workflows To develop clear and effective guidance, to help volunteers access and use the various Volunteer Support digital systems To line manage and support the Volunteer Support Team based at the MSSC Support Centre, empowering the team to deliver effective and consistent support to volunteers To functionally manage and support the Area Volunteer Support Team based across the 6 Area Offices, empowering them to deliver effective and consistent support to volunteers To manage the "Safer Recruitment" and adverse disclosure process for volunteers, in line with MSSC policy, ensuring that criminal records checks are dealt with in a timely and appropriate manner To work with the Head of Volunteering to review MSSC volunteering policies, monitoring their appropriateness and effectiveness, making recommendations for changes as necessary To support the Head of Volunteering with the successful implementation of MSSC's volunteer strategy and other national tasks To work with Volunteer Support Officers to develop systems and processes for managing the Volunteer Support workload and monitoring delivery standards To work closely with other stakeholders, maintaining excellent working relationships across departments to ensure consistency and best practice for our volunteers. Requirements: Experience of leading the development and maintenance of digital volunteer management/ communication systems Experience of creating and maintaining complex automated workflows Experience of overseeing the administrative functions of a CRM system Experience of implementing, managing reviewing and refining administrative processes Experience developing processes which are targeted at both internal and external audiences Experience of leading projects manging change with various stakeholders If you are interested in this role, please apply now! Benefits: 25 days annual leave per annum, increasing with length of service Hybrid working for many roles Volunteering Leave Life assurance (4x salary) Private medical insurance Generous pension (employer contribution up to 10%) Cycle to work scheme Access to the Marine Society Digital Library Wellbeing portal and EAP with 121 counselling Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of: Volunteer Coordinator, Volunteer Development Officer, Volunteer Resources Manager, CRM Administrator, Business Support Manager, Service Delivery Manager, Operations Manager (Charity Sector), or Process Improvement Analyst, may also be considered for this role.
Job Title: Operations Manager Location: Sharston, M22 4SN Salary : £45,000 - £60,000 per annum, dependent on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award winning, no win no fee law firm specialising exclusively in personal injury claims. Headquartered in Manchester, we support clients nationwide across all areas of personal injury, including employers' liability, serious injury, clinical negligence, occupiers' and public liability, road traffic accidents and industrial disease. We are ranked 64th in The Lawyer UK Top 200, out of more than 10,000 law firms nationwide, and after achieving a 20% year on year growth, Express Solicitors are the largest personal injury claimant firm in the UK. Our commitment to outstanding client care is reflected in our Trustpilot rating of 4.8 (Excellent), placing us among the highest rated firms in the sector. About The Role: Due to continued growth and expansion, we are seeking an experienced and driven Operations Manager. The Operations Manager is responsible for driving data-led decision making, systems performance, and cross-functional operational support across the firm. This role sits at the intersection of technology, data, legal operations, and business process - providing the analytical rigour and operational structure that enables both legal and non-legal functions to operate effectively. The Operations team also handles key business processes in support of other business functions and this role will involve the management of both data focussed and more traditional operations roles Responsibilities: Responsible for the firm's operational data infrastructure, ensuring accuracy, consistency, and accessibility of business-critical data across systems. Lead the development and governance of management information (MI) reporting, providing actionable insight to senior management and department heads. Leadership of the data analytics team in production and maintenance of dashboards and reporting tools (e.g. Power BI, SQL-based reports). Working with various stakeholders directly and in through supervision of the data team to identify improvements and additions to existing reporting suites. Liaise with compliance and risk functions to ensure operational processes reflect regulatory requirements (e.g. SRA, GDPR). Working with the Development team, Business Analyst, Project Manager as required to ensure a joined-up approach to systems and compliance. Lead or contribute to firmwide operational projects such as system migrations, reporting re-platforming, or process standardisation initiatives. Maintain operational process documentation and ensure procedures are kept current, accessible and adhered to. Monitor operational risk indicators and escalate emerging issues to senior management with appropriate remediation recommendations. Contribute to the firm's AI and data strategy, including identification of use cases, vendor assessment, and governance framework development. Work with other companies within the group to ensure effective systems and data management between companies. Person Specification: Experience in senior operations roles, ideally within a legal or other professional services firm. Demonstrable expertise in data management, MI reporting, and business intelligence tools (e.g. Power BI, Tableau, or equivalent). Strong working knowledge of relational databases and querying (SQL), with an ability to interrogate and manipulate data to derive business insight. Experience using case management systems or CRM and understanding how data flows in and out of such systems. Experience managing or influencing cross-functional operational projects in an environment with multiple stakeholder groups. Strong commercial awareness with an understanding of how operational performance connects to financial outcomes. Comfortable working with analytics, data and reporting tools to translate information into clear business insights. Familiarity with AI and machine learning tools in an operational or analytical context including, document processing, predictive analytics, or LLM-based workflow augmentation. Understanding of cybersecurity and data security principles as they relate to data governance and system access management. Hours: Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. Benefits: Hybrid Working - 3/2 hybrid working pattern after probation. 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Operations General Manager, Ops Manager, Senior Operations Executive, Legal Operations Manager, Professional Services Operations Manager, Business Management, Business Operations Leader may also be considered for this role.
May 04, 2026
Full time
Job Title: Operations Manager Location: Sharston, M22 4SN Salary : £45,000 - £60,000 per annum, dependent on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award winning, no win no fee law firm specialising exclusively in personal injury claims. Headquartered in Manchester, we support clients nationwide across all areas of personal injury, including employers' liability, serious injury, clinical negligence, occupiers' and public liability, road traffic accidents and industrial disease. We are ranked 64th in The Lawyer UK Top 200, out of more than 10,000 law firms nationwide, and after achieving a 20% year on year growth, Express Solicitors are the largest personal injury claimant firm in the UK. Our commitment to outstanding client care is reflected in our Trustpilot rating of 4.8 (Excellent), placing us among the highest rated firms in the sector. About The Role: Due to continued growth and expansion, we are seeking an experienced and driven Operations Manager. The Operations Manager is responsible for driving data-led decision making, systems performance, and cross-functional operational support across the firm. This role sits at the intersection of technology, data, legal operations, and business process - providing the analytical rigour and operational structure that enables both legal and non-legal functions to operate effectively. The Operations team also handles key business processes in support of other business functions and this role will involve the management of both data focussed and more traditional operations roles Responsibilities: Responsible for the firm's operational data infrastructure, ensuring accuracy, consistency, and accessibility of business-critical data across systems. Lead the development and governance of management information (MI) reporting, providing actionable insight to senior management and department heads. Leadership of the data analytics team in production and maintenance of dashboards and reporting tools (e.g. Power BI, SQL-based reports). Working with various stakeholders directly and in through supervision of the data team to identify improvements and additions to existing reporting suites. Liaise with compliance and risk functions to ensure operational processes reflect regulatory requirements (e.g. SRA, GDPR). Working with the Development team, Business Analyst, Project Manager as required to ensure a joined-up approach to systems and compliance. Lead or contribute to firmwide operational projects such as system migrations, reporting re-platforming, or process standardisation initiatives. Maintain operational process documentation and ensure procedures are kept current, accessible and adhered to. Monitor operational risk indicators and escalate emerging issues to senior management with appropriate remediation recommendations. Contribute to the firm's AI and data strategy, including identification of use cases, vendor assessment, and governance framework development. Work with other companies within the group to ensure effective systems and data management between companies. Person Specification: Experience in senior operations roles, ideally within a legal or other professional services firm. Demonstrable expertise in data management, MI reporting, and business intelligence tools (e.g. Power BI, Tableau, or equivalent). Strong working knowledge of relational databases and querying (SQL), with an ability to interrogate and manipulate data to derive business insight. Experience using case management systems or CRM and understanding how data flows in and out of such systems. Experience managing or influencing cross-functional operational projects in an environment with multiple stakeholder groups. Strong commercial awareness with an understanding of how operational performance connects to financial outcomes. Comfortable working with analytics, data and reporting tools to translate information into clear business insights. Familiarity with AI and machine learning tools in an operational or analytical context including, document processing, predictive analytics, or LLM-based workflow augmentation. Understanding of cybersecurity and data security principles as they relate to data governance and system access management. Hours: Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. Benefits: Hybrid Working - 3/2 hybrid working pattern after probation. 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Operations General Manager, Ops Manager, Senior Operations Executive, Legal Operations Manager, Professional Services Operations Manager, Business Management, Business Operations Leader may also be considered for this role.
Pricing Manager 50,000 - 60,000 + Benefits UK (Remote/Hybrid) Are you the "Excel Legend" in your current office? Do you enjoy getting under the hood of a dataset to find out what's actually happening with the margins? We are representing a well-established national group looking for a Pricing Manager to lead their day-to-day commercial data function. This is a hands-on role perfect for a technical specialist who loves building tools and ensuring pricing accuracy across a large business. The Core Mission As the Pricing Manager, you will be the lead specialist for the group's pricing integrity. You'll be responsible for maintaining and updating the models that keep the business competitive. This isn't just about high-level theory; it's about the "nitty-gritty" of data-ensuring cost changes are reflected accurately and margins are protected. The Excel Standard We'll be honest: if you don't love spreadsheets, you won't love this role. We need a Super-User who can navigate complex workbooks with ease. You should be comfortable with: Model Maintenance: Taking existing pricing models and making them faster, better, and more accurate. Advanced Logic: High proficiency in SUMIFS, INDEX/MATCH, and data arrays. Data Cleaning: Using Power Query to pull together data from different parts of the business without breaking a sweat. Reporting: Creating clear, functional dashboards that the sales teams can actually use. What You'll Be Doing Price Implementation: Managing the end-to-end process of price changes and updates across the system. Margin Support: Providing the commercial teams with the data they need to make informed decisions. Trend Analysis: Spotting patterns in product performance and flagging risks or opportunities to senior management. Process Improvement: Finding ways to automate the boring stuff so you can focus on the interesting data. The Ideal Profile Highly Analytical: You likely come from a Pricing, Commercial Analysis, or Finance background. The "Fixer": You enjoy troubleshooting data errors and building robust templates. Detail Oriented: You're the person who catches the decimal point error before it goes live. Communication: You can explain a data trend to a non-technical colleague without using too much jargon. What's in it for you? This is a fantastic opportunity for a Senior Analyst or an established Pricing Manager to own the pricing function for a respected group. It offers a stable environment, a supportive team, and the chance to be the definitive technical expert in your field. Think you have the Excel skills we need? Apply with your CV today.
May 04, 2026
Full time
Pricing Manager 50,000 - 60,000 + Benefits UK (Remote/Hybrid) Are you the "Excel Legend" in your current office? Do you enjoy getting under the hood of a dataset to find out what's actually happening with the margins? We are representing a well-established national group looking for a Pricing Manager to lead their day-to-day commercial data function. This is a hands-on role perfect for a technical specialist who loves building tools and ensuring pricing accuracy across a large business. The Core Mission As the Pricing Manager, you will be the lead specialist for the group's pricing integrity. You'll be responsible for maintaining and updating the models that keep the business competitive. This isn't just about high-level theory; it's about the "nitty-gritty" of data-ensuring cost changes are reflected accurately and margins are protected. The Excel Standard We'll be honest: if you don't love spreadsheets, you won't love this role. We need a Super-User who can navigate complex workbooks with ease. You should be comfortable with: Model Maintenance: Taking existing pricing models and making them faster, better, and more accurate. Advanced Logic: High proficiency in SUMIFS, INDEX/MATCH, and data arrays. Data Cleaning: Using Power Query to pull together data from different parts of the business without breaking a sweat. Reporting: Creating clear, functional dashboards that the sales teams can actually use. What You'll Be Doing Price Implementation: Managing the end-to-end process of price changes and updates across the system. Margin Support: Providing the commercial teams with the data they need to make informed decisions. Trend Analysis: Spotting patterns in product performance and flagging risks or opportunities to senior management. Process Improvement: Finding ways to automate the boring stuff so you can focus on the interesting data. The Ideal Profile Highly Analytical: You likely come from a Pricing, Commercial Analysis, or Finance background. The "Fixer": You enjoy troubleshooting data errors and building robust templates. Detail Oriented: You're the person who catches the decimal point error before it goes live. Communication: You can explain a data trend to a non-technical colleague without using too much jargon. What's in it for you? This is a fantastic opportunity for a Senior Analyst or an established Pricing Manager to own the pricing function for a respected group. It offers a stable environment, a supportive team, and the chance to be the definitive technical expert in your field. Think you have the Excel skills we need? Apply with your CV today.
Solus Accident Repair Centres
Birchanger, Hertfordshire
Overview We are searching for a Business Systems, Delivery & Change Manager to lead our business systems, digital platforms, and technology change portfolio. This senior technology leader will ensure our portfolio delivers measurable value, supports operational excellence, and aligns with organisational strategy. You will provide leadership across business systems management, project delivery, and strategic change - ensuring solutions are well-designed, well-governed, and successfully adopted. The role combines people leadership, technology governance, and delivery oversight, guiding cross-functional teams and suppliers to ensure that technology change is delivered safely, consistently, and effectively across the business. Responsibilities Define and own the strategic direction for business systems, ensuring alignment to Solus' technology roadmap and business goals. Prioritise the change portfolio, balancing strategic needs, operational risks, dependencies, and capacity. Make decisions on technology investments, supplier contracts, and commercial evaluations. Approve and govern system changes, ensuring security, architectural integrity and operational stability. Own the standards and frameworks for delivery, change governance, business analysis, release management, and system lifecycle management. Make people-leadership decisions including performance management, capability development, and team structure. Evaluate and manage risk across systems, projects and change activity, ensuring regulatory, audit and security requirements are fully met. Strategic Leadership: Build and deliver a long-term strategic roadmap for business systems, integrations, data flows, and platform evolution. Provide leadership across the delivery and change capability, setting expectations for quality, pace, and governance. Work closely with the CIO to ensure alignment between infrastructure, cloud, platforms, business applications and change. People Leadership & Team Development: Lead a multi-discipline function (Business Analysts, Change Leads, Delivery Leads, Systems SMEs) ensuring capability, performance, and progression. Develop team members through coaching, mentoring, training and succession planning. Create a high-trust, high-performance culture that empowers colleagues and encourages continuous improvement. Ensure the team manages documentation, processes and business knowledge to reduce key-person dependencies. Delivery & Change Ownership: Own the full lifecycle of technology change: intake, analysis, prioritisation, design assurance, delivery oversight, adoption, and benefits tracking. Ensure delivery teams follow agreed standards (Agile, hybrid, or waterfall where appropriate) with consistent governance. Oversee delivery risks, RAID management and cross-functional dependencies. Ensure systems changes are safe, secure, tested, and supported at go-live. Business Systems Management: Oversee the lifecycle of key business systems - including upgrades, vendor management, integrations, and enhancement roadmaps. Ensure systems are secure, resilient, and compliant, supported by well-maintained documentation and change records. Act as escalation point for system incidents, recurring issues, platform concerns and supplier escalations. Drive simplification, standardisation and rationalisation of systems to reduce complexity and improve user experience. Stakeholder Leadership: Build strong relationships with business leaders, operational managers, suppliers, and technology partners. Communicate complex technical and delivery topics clearly at senior level. Represent Technology at governance boards, steering groups, and executive forums. Financial Leadership: Manage budgets for systems, suppliers, licences, and delivery resources. Ensure cost-effective delivery and maximise value for money from suppliers and change activity. Qualifications Degree in IT, Technology, Business Management or related field. Strong evidence of leadership in technology delivery, business systems or change management. Certifications beneficial: ITIL (governance & service management) Agile/Scrum/Scaled Agile Project/Programme Management (PMP, MSP, Prince2) Change Management (APMG/PROSCI) Experience managing budgets, suppliers and enterprise-scale change functions. Skills and experience Strong leadership capability: team leadership, coaching, performance management. Deep understanding of business systems, integrations, software delivery lifecycle, and enterprise change management. Ability to oversee complex delivery portfolios, balancing capacity, risk and value. Advanced stakeholder management and influencing skills across senior levels. Knowledge of technology strategy, architecture governance, and vendor management. Strong analytical, commercial and problem-solving skills. Experience managing multidisciplinary teams in fast-paced environments. Ability to constructively challenge, make decisive recommendations, and deliver difficult messages. Demonstrated ability to shape culture, drive behavioural change and embed new ways of working. Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
May 04, 2026
Full time
Overview We are searching for a Business Systems, Delivery & Change Manager to lead our business systems, digital platforms, and technology change portfolio. This senior technology leader will ensure our portfolio delivers measurable value, supports operational excellence, and aligns with organisational strategy. You will provide leadership across business systems management, project delivery, and strategic change - ensuring solutions are well-designed, well-governed, and successfully adopted. The role combines people leadership, technology governance, and delivery oversight, guiding cross-functional teams and suppliers to ensure that technology change is delivered safely, consistently, and effectively across the business. Responsibilities Define and own the strategic direction for business systems, ensuring alignment to Solus' technology roadmap and business goals. Prioritise the change portfolio, balancing strategic needs, operational risks, dependencies, and capacity. Make decisions on technology investments, supplier contracts, and commercial evaluations. Approve and govern system changes, ensuring security, architectural integrity and operational stability. Own the standards and frameworks for delivery, change governance, business analysis, release management, and system lifecycle management. Make people-leadership decisions including performance management, capability development, and team structure. Evaluate and manage risk across systems, projects and change activity, ensuring regulatory, audit and security requirements are fully met. Strategic Leadership: Build and deliver a long-term strategic roadmap for business systems, integrations, data flows, and platform evolution. Provide leadership across the delivery and change capability, setting expectations for quality, pace, and governance. Work closely with the CIO to ensure alignment between infrastructure, cloud, platforms, business applications and change. People Leadership & Team Development: Lead a multi-discipline function (Business Analysts, Change Leads, Delivery Leads, Systems SMEs) ensuring capability, performance, and progression. Develop team members through coaching, mentoring, training and succession planning. Create a high-trust, high-performance culture that empowers colleagues and encourages continuous improvement. Ensure the team manages documentation, processes and business knowledge to reduce key-person dependencies. Delivery & Change Ownership: Own the full lifecycle of technology change: intake, analysis, prioritisation, design assurance, delivery oversight, adoption, and benefits tracking. Ensure delivery teams follow agreed standards (Agile, hybrid, or waterfall where appropriate) with consistent governance. Oversee delivery risks, RAID management and cross-functional dependencies. Ensure systems changes are safe, secure, tested, and supported at go-live. Business Systems Management: Oversee the lifecycle of key business systems - including upgrades, vendor management, integrations, and enhancement roadmaps. Ensure systems are secure, resilient, and compliant, supported by well-maintained documentation and change records. Act as escalation point for system incidents, recurring issues, platform concerns and supplier escalations. Drive simplification, standardisation and rationalisation of systems to reduce complexity and improve user experience. Stakeholder Leadership: Build strong relationships with business leaders, operational managers, suppliers, and technology partners. Communicate complex technical and delivery topics clearly at senior level. Represent Technology at governance boards, steering groups, and executive forums. Financial Leadership: Manage budgets for systems, suppliers, licences, and delivery resources. Ensure cost-effective delivery and maximise value for money from suppliers and change activity. Qualifications Degree in IT, Technology, Business Management or related field. Strong evidence of leadership in technology delivery, business systems or change management. Certifications beneficial: ITIL (governance & service management) Agile/Scrum/Scaled Agile Project/Programme Management (PMP, MSP, Prince2) Change Management (APMG/PROSCI) Experience managing budgets, suppliers and enterprise-scale change functions. Skills and experience Strong leadership capability: team leadership, coaching, performance management. Deep understanding of business systems, integrations, software delivery lifecycle, and enterprise change management. Ability to oversee complex delivery portfolios, balancing capacity, risk and value. Advanced stakeholder management and influencing skills across senior levels. Knowledge of technology strategy, architecture governance, and vendor management. Strong analytical, commercial and problem-solving skills. Experience managing multidisciplinary teams in fast-paced environments. Ability to constructively challenge, make decisive recommendations, and deliver difficult messages. Demonstrated ability to shape culture, drive behavioural change and embed new ways of working. Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.