Sr. Manager, Incentive Compensation page is loaded Sr. Manager, Incentive Compensation Apply locations GB - United Kingdom (London - Office) time type Full time posted on Posted Yesterday job requisition id REQ-2025-579 Position Overview As the Incentive Compensation & Deployment Sr. Manager, you will play a critical role in designing, implementing, and optimizing incentive compensation plans and sales force deployment strategies that elevate sales performance and align with commercial goals. You will collaborate cross-functionally to ensure sales planning, role design, territory alignment, and incentive structures are both effective and compliant. Your leadership will directly influence the motivation of the sales force, enhance field execution, and enable the broader commercial strategy. We're looking for: A strategic professional who can design and implement data-driven sales deployment and incentive strategies that align with business priorities A business planner who can drive improvements in sales force performance through actionable insights, compensation levers, and effective territory planning A collaborative leader who inspires and empowers a high-performing team, fostering a culture of innovation, accountability, and continuous improvement A strong communicator who can simplify complex compensation plans for stakeholders at all levels A compliance-conscious optimizer who ensures all sales compensation and deployment processes are accurate, auditable, and aligned with industry standards Responsibilities Design and Oversee Incentive Compensation Plans Lead the design, execution, and continuous improvement of incentive compensation plans that drive sales effectiveness and motivation Ensure fairness, alignment with business goals, and compliance with regulatory requirements Own the incentive compensation payout processes, including audit, governance, and controls for eligible roles Lead and Manage IC & Deployment Team Set clear priorities and direction for the IC & Deployment team, ensuring alignment with business and functional goals Mentor and develop analysts to grow both technical expertise and strategic influence Build a culture of innovation, excellence, and accountability Sales Force Deployment Oversee the design and implementation of sales force deployment strategies, including role design, resourcing, territory alignment, and targeting Partner with sales leadership to ensure territory structures and role deployments support strategic goals and market coverage needs Implement Quota-setting Methodology Develop and validate quota-setting methodologies that reflect market opportunity and support performance optimization Lead accurate and timely payout calculations based on predefined metrics and compensation plan design Address inquiries from the sales team and conduct regular audits to maintain payout integrity Cross-Functional Collaboration & Best Practice Sharing Collaborate with analytics, finance, HR, and commercial leaders to ensure incentive and deployment strategies support broader business objectives Share insights and best practices across the organization to elevate the strategic role of sales operation Education and Experience Bachelor's degree in business, data science, economics, or related field required Experience in sales operations managing incentive compensation and/or sales force deployment Experience leading small to mid-sized teams, cross-functional projects Skills and Competencies Ability to design and implement sales force strategies-including role structures, resourcing, and territory alignment-that enable commercial growth Strong analytical skills with the ability to interpret complex sales data and generate insights that inform compensation and deployment decisions Ability to ensure compliance through the development of robust processes, governance, and controls for accurate IC calculations and audits Ability to think strategically to align initiatives with evolving business objectives and diverse go-to-market models Proven leadership ability to manage, coach, and develop high-performing teams in a dynamic, data-driven environment Exceptional communication skills to clearly and confidently convey technical plans and deployment strategies to both technical and non-technical stakeholders Ability to collaborate effectively across commercial, finance, HR, and analytics teams to ensure sales operations strategies are integrated and impactful Physical Requirements Location: US / International Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet's flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit and We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it! Please read our Privacy Notice to learn how Insulet handles your personal information when you apply for a vacancy with us here . Similar Jobs (1) Senior Commercial Operations Manager - EU Distributor Markets ( hybrid) locations GB - United Kingdom (London - Office) time type Full time posted on Posted 8 Days Ago Insulet Corporation is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Insulet employees are all focused on the same goal - to make a difference. Our relentless passion is to simplify life for people with diabetes. We excite and empower employees to bring their best selves to work through a culture that supports a healthy work and life balance. We set the bar high to meet customer needs, and our priority is to ensure our employees are equipped and supported to help us get there. We foster and celebrate curiosity, innovation, and learning. Our teams work collaboratively and are empowered to drive the best actions for our customers. Our innovation spirit and customer-centric focus position us as global pioneers - leading the way to improve health outcomes with revolutionary medical devices while breaking down barriers to access.
Feb 17, 2026
Full time
Sr. Manager, Incentive Compensation page is loaded Sr. Manager, Incentive Compensation Apply locations GB - United Kingdom (London - Office) time type Full time posted on Posted Yesterday job requisition id REQ-2025-579 Position Overview As the Incentive Compensation & Deployment Sr. Manager, you will play a critical role in designing, implementing, and optimizing incentive compensation plans and sales force deployment strategies that elevate sales performance and align with commercial goals. You will collaborate cross-functionally to ensure sales planning, role design, territory alignment, and incentive structures are both effective and compliant. Your leadership will directly influence the motivation of the sales force, enhance field execution, and enable the broader commercial strategy. We're looking for: A strategic professional who can design and implement data-driven sales deployment and incentive strategies that align with business priorities A business planner who can drive improvements in sales force performance through actionable insights, compensation levers, and effective territory planning A collaborative leader who inspires and empowers a high-performing team, fostering a culture of innovation, accountability, and continuous improvement A strong communicator who can simplify complex compensation plans for stakeholders at all levels A compliance-conscious optimizer who ensures all sales compensation and deployment processes are accurate, auditable, and aligned with industry standards Responsibilities Design and Oversee Incentive Compensation Plans Lead the design, execution, and continuous improvement of incentive compensation plans that drive sales effectiveness and motivation Ensure fairness, alignment with business goals, and compliance with regulatory requirements Own the incentive compensation payout processes, including audit, governance, and controls for eligible roles Lead and Manage IC & Deployment Team Set clear priorities and direction for the IC & Deployment team, ensuring alignment with business and functional goals Mentor and develop analysts to grow both technical expertise and strategic influence Build a culture of innovation, excellence, and accountability Sales Force Deployment Oversee the design and implementation of sales force deployment strategies, including role design, resourcing, territory alignment, and targeting Partner with sales leadership to ensure territory structures and role deployments support strategic goals and market coverage needs Implement Quota-setting Methodology Develop and validate quota-setting methodologies that reflect market opportunity and support performance optimization Lead accurate and timely payout calculations based on predefined metrics and compensation plan design Address inquiries from the sales team and conduct regular audits to maintain payout integrity Cross-Functional Collaboration & Best Practice Sharing Collaborate with analytics, finance, HR, and commercial leaders to ensure incentive and deployment strategies support broader business objectives Share insights and best practices across the organization to elevate the strategic role of sales operation Education and Experience Bachelor's degree in business, data science, economics, or related field required Experience in sales operations managing incentive compensation and/or sales force deployment Experience leading small to mid-sized teams, cross-functional projects Skills and Competencies Ability to design and implement sales force strategies-including role structures, resourcing, and territory alignment-that enable commercial growth Strong analytical skills with the ability to interpret complex sales data and generate insights that inform compensation and deployment decisions Ability to ensure compliance through the development of robust processes, governance, and controls for accurate IC calculations and audits Ability to think strategically to align initiatives with evolving business objectives and diverse go-to-market models Proven leadership ability to manage, coach, and develop high-performing teams in a dynamic, data-driven environment Exceptional communication skills to clearly and confidently convey technical plans and deployment strategies to both technical and non-technical stakeholders Ability to collaborate effectively across commercial, finance, HR, and analytics teams to ensure sales operations strategies are integrated and impactful Physical Requirements Location: US / International Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet's flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit and We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it! Please read our Privacy Notice to learn how Insulet handles your personal information when you apply for a vacancy with us here . Similar Jobs (1) Senior Commercial Operations Manager - EU Distributor Markets ( hybrid) locations GB - United Kingdom (London - Office) time type Full time posted on Posted 8 Days Ago Insulet Corporation is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Insulet employees are all focused on the same goal - to make a difference. Our relentless passion is to simplify life for people with diabetes. We excite and empower employees to bring their best selves to work through a culture that supports a healthy work and life balance. We set the bar high to meet customer needs, and our priority is to ensure our employees are equipped and supported to help us get there. We foster and celebrate curiosity, innovation, and learning. Our teams work collaboratively and are empowered to drive the best actions for our customers. Our innovation spirit and customer-centric focus position us as global pioneers - leading the way to improve health outcomes with revolutionary medical devices while breaking down barriers to access.
Vice President - Payment Products Authorization Operations Reporting directly to the Senior Vice President of Global Operations, the Vice President of Payment Products Authorization Operations will play a critical role in 24/7 operations for key areas of our Payment Products division. Overseeing a team of 100+ operations analysts that support real time consumer payment applications and services, this role involves coordination across multiple global data centers and processing environments. Global Operations holds the responsibility of ensuring Visa's diverse portfolio of commercial services are performing optimally, meeting stringent availability targets and exceeding our clients' expectations. By architecting automation and GenAI into our operational DNA, and deeply embedding AIOps into our strategic foundation, Global Operations - the engine room of production operations - is well positioned to think big, act quickly and innovate with intention. Working with highly integrated, high throughput systems, an equally high importance must be placed on robust observability, intelligent event detection and incident management. Global Operations sets the operational standards to support the business demands of today and the operational needs of tomorrow as technologies continue to evolve and adjust the way we work to support the business. Through blame free post mortems, intellectual curiosity and problem solving we turn reactive into proactive and create an environment that provides the support and mentorship for our team members to learn and grow. In addition to the functional role, the Vice President of Payment Products Authorization Operations will fulfill the role of site lead for our Basingstoke, UK campus. Basingstoke is a key strategic location for the Technology organization, is home to 200+ employees across the company, and features one of Visa's global data centers. As site lead, campus wide engagement, facility support and employee advocacy all help to make Basingstoke a great place for Visa employees to work. Responsibilities Lead a team of approximately 100 located across the globe ensuring they provide top tier operations support. Lead Global Operations teams to provide standardized, secure, and highly available platform services for Visa's products to achieve availability targets of 6 9s. Provide 24/7 operational support working closely with Product Reliability and Infrastructure Reliability teams. Lead the Operational Acceptance of products and services to be onboarded into the organization. Develop strategic directions, workforce plans, and organizational structure that align with organization design principles. Be a key strategic leader of Visa's Global Operations organization. Regularly produce key performance metrics to management, product and client services partners. Resources consumed on a per service basis. TTx (Time-to Detect/Mitigate/Resolve etc.). Incident tracking, RCA review and meeting related SLAs for service escalations. Goals to track and reduce them over time. Dashboards and analytics for service related and team related statistics. Lead customer success initiatives through partnerships with client services and direct client engagement. Define and execute operational innovation strategy that deeply embeds automation and Generative AI. Basic Qualifications 12 or more years of work experience with a Bachelor's Degree or at least 10 years of experience with an Advanced degree (e.g., Masters/MBA/JD/MD) or at least 8 years of work experience with a PhD. 5 years of experience with software development (e.g., algorithms, data structures, complexity analysis) and/or technology operations fundamentals (e.g., observability, event management, incident response, incident management). Preferred Qualifications 15 years of experience managing a team and experience managing multiple cross functional projects. Industry leadership experience in an operational support function for products at scale. Experience with mainframe systems handling payment processing applications globally. Experience with microservices frameworks and containers, including messaging, queuing and caching services. Knowledge and hands on experience with Generative AI to enhance the operational support output, outcomes and overall experience. Experience with operational systems management and IT Service Management (ITSM), including incident management, incident response, change management, and operational metrics. Ability to take ownership of complex, multi faceted, open ended problems and drive them to completion. Demonstrated ability to recruit, grow, retain and lead high caliber technical talent. Multi tasking ability essential to handle multiple priorities with minimal direction and adjust to changing priorities and requirements in a rapidly growing organization. Strong leadership and people management skills, with demonstrated ability to lead global, multi functional teams. Payments industry experience desired. Additional Qualifications Domain knowledge and expertise in commerce and payment systems and platforms. Experience with compliance requirements including PCI, SOX, SSAE/ISAE requirements. Experience with regulatory standards including FBA, BOE, RBI. This is an on site position. An on site position must be consistently performed at an assigned Visa office location and require daily commute to the office location. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Feb 17, 2026
Full time
Vice President - Payment Products Authorization Operations Reporting directly to the Senior Vice President of Global Operations, the Vice President of Payment Products Authorization Operations will play a critical role in 24/7 operations for key areas of our Payment Products division. Overseeing a team of 100+ operations analysts that support real time consumer payment applications and services, this role involves coordination across multiple global data centers and processing environments. Global Operations holds the responsibility of ensuring Visa's diverse portfolio of commercial services are performing optimally, meeting stringent availability targets and exceeding our clients' expectations. By architecting automation and GenAI into our operational DNA, and deeply embedding AIOps into our strategic foundation, Global Operations - the engine room of production operations - is well positioned to think big, act quickly and innovate with intention. Working with highly integrated, high throughput systems, an equally high importance must be placed on robust observability, intelligent event detection and incident management. Global Operations sets the operational standards to support the business demands of today and the operational needs of tomorrow as technologies continue to evolve and adjust the way we work to support the business. Through blame free post mortems, intellectual curiosity and problem solving we turn reactive into proactive and create an environment that provides the support and mentorship for our team members to learn and grow. In addition to the functional role, the Vice President of Payment Products Authorization Operations will fulfill the role of site lead for our Basingstoke, UK campus. Basingstoke is a key strategic location for the Technology organization, is home to 200+ employees across the company, and features one of Visa's global data centers. As site lead, campus wide engagement, facility support and employee advocacy all help to make Basingstoke a great place for Visa employees to work. Responsibilities Lead a team of approximately 100 located across the globe ensuring they provide top tier operations support. Lead Global Operations teams to provide standardized, secure, and highly available platform services for Visa's products to achieve availability targets of 6 9s. Provide 24/7 operational support working closely with Product Reliability and Infrastructure Reliability teams. Lead the Operational Acceptance of products and services to be onboarded into the organization. Develop strategic directions, workforce plans, and organizational structure that align with organization design principles. Be a key strategic leader of Visa's Global Operations organization. Regularly produce key performance metrics to management, product and client services partners. Resources consumed on a per service basis. TTx (Time-to Detect/Mitigate/Resolve etc.). Incident tracking, RCA review and meeting related SLAs for service escalations. Goals to track and reduce them over time. Dashboards and analytics for service related and team related statistics. Lead customer success initiatives through partnerships with client services and direct client engagement. Define and execute operational innovation strategy that deeply embeds automation and Generative AI. Basic Qualifications 12 or more years of work experience with a Bachelor's Degree or at least 10 years of experience with an Advanced degree (e.g., Masters/MBA/JD/MD) or at least 8 years of work experience with a PhD. 5 years of experience with software development (e.g., algorithms, data structures, complexity analysis) and/or technology operations fundamentals (e.g., observability, event management, incident response, incident management). Preferred Qualifications 15 years of experience managing a team and experience managing multiple cross functional projects. Industry leadership experience in an operational support function for products at scale. Experience with mainframe systems handling payment processing applications globally. Experience with microservices frameworks and containers, including messaging, queuing and caching services. Knowledge and hands on experience with Generative AI to enhance the operational support output, outcomes and overall experience. Experience with operational systems management and IT Service Management (ITSM), including incident management, incident response, change management, and operational metrics. Ability to take ownership of complex, multi faceted, open ended problems and drive them to completion. Demonstrated ability to recruit, grow, retain and lead high caliber technical talent. Multi tasking ability essential to handle multiple priorities with minimal direction and adjust to changing priorities and requirements in a rapidly growing organization. Strong leadership and people management skills, with demonstrated ability to lead global, multi functional teams. Payments industry experience desired. Additional Qualifications Domain knowledge and expertise in commerce and payment systems and platforms. Experience with compliance requirements including PCI, SOX, SSAE/ISAE requirements. Experience with regulatory standards including FBA, BOE, RBI. This is an on site position. An on site position must be consistently performed at an assigned Visa office location and require daily commute to the office location. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Barnardo's is looking for an experienced analyst with strong Power BI skills and a passion for the charity sector to join our Analytics team in Digital, Data and Technology. The Analytics team is a central function providing insight, information and data to the whole charity in all functional areas. This includes interactive reports, ad-hoc pieces of analysis and consultation on other teams' analytical work. We use Power BI, traditional statistical techniques, economic theory and advanced data science models to influence decisions both internally and in the wider sector. Working as a Senior Data Analyst here would give you the opportunity to help us achieve Barnardo's mission by exercising responsible stewardship over our analytical output and enabling our colleagues to make well-informed decisions. You will: Develop our existing Power BI suite to better serve the needs of our stakeholders. Review and feed back on the work of other analysts, setting the standard for what good looks like. Establish and disseminate best practice in the team and beyond. Conduct and advise on pieces of analysis in all domains. Present and communicate results to stakeholders, taking their feedback on board. Who we're looking for: 3 years' Power BI experience. Especially developing models, writing measures and calculated columns, and working with deployment pipelines. 3 years' experience in analytical roles. Experience with programming languages (e.g. Python, R, SQL). Strong mathematical and analytical capabilities either from experience or higher education. Great communication, written and verbal, with stakeholders at all levels of seniority and technical expertise. Experience providing feedback on analytical work to both aid development and establish best practice. Experience working in an Agile environment. Someone passionate about Barnardo's mission. Desirable: someone who has worked with Microsoft Fabric. What you'll get: Access to great learning and development opportunities. Many analysts here have undertaken formal training courses in chosen areas of interest. Opportunities to support a wide range of functional areas with really varied tasks. Our work supports influencing campaigns that are taken to government, retail stores, finance, children's services and beyond. Opportunities to coach and develop other analysts, providing you with support in your career progression. Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
Feb 17, 2026
Full time
Barnardo's is looking for an experienced analyst with strong Power BI skills and a passion for the charity sector to join our Analytics team in Digital, Data and Technology. The Analytics team is a central function providing insight, information and data to the whole charity in all functional areas. This includes interactive reports, ad-hoc pieces of analysis and consultation on other teams' analytical work. We use Power BI, traditional statistical techniques, economic theory and advanced data science models to influence decisions both internally and in the wider sector. Working as a Senior Data Analyst here would give you the opportunity to help us achieve Barnardo's mission by exercising responsible stewardship over our analytical output and enabling our colleagues to make well-informed decisions. You will: Develop our existing Power BI suite to better serve the needs of our stakeholders. Review and feed back on the work of other analysts, setting the standard for what good looks like. Establish and disseminate best practice in the team and beyond. Conduct and advise on pieces of analysis in all domains. Present and communicate results to stakeholders, taking their feedback on board. Who we're looking for: 3 years' Power BI experience. Especially developing models, writing measures and calculated columns, and working with deployment pipelines. 3 years' experience in analytical roles. Experience with programming languages (e.g. Python, R, SQL). Strong mathematical and analytical capabilities either from experience or higher education. Great communication, written and verbal, with stakeholders at all levels of seniority and technical expertise. Experience providing feedback on analytical work to both aid development and establish best practice. Experience working in an Agile environment. Someone passionate about Barnardo's mission. Desirable: someone who has worked with Microsoft Fabric. What you'll get: Access to great learning and development opportunities. Many analysts here have undertaken formal training courses in chosen areas of interest. Opportunities to support a wide range of functional areas with really varied tasks. Our work supports influencing campaigns that are taken to government, retail stores, finance, children's services and beyond. Opportunities to coach and develop other analysts, providing you with support in your career progression. Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
Sr. Director Analyst, Communications Analytics and Technology About This Role: Gartner Analysts are industry thought leaders who create must-have research, market predictions, and best practices for a broad range of world-leading organizations. A Senior Director serves as a leader within Gartner Business and Technology Insights. Using exceptional research and analytical skills, a Senior Director produces pragmatic and provocative research to help Gartner clients propel their business toward key objectives. They are a trusted source of advice for clients, reinforcing Gartner's value every day by engaging them via virtual meetings, sales support visits, and Gartner events to discuss complex client challenges and offer appropriate recommendations. This role sits within Gartner's Marketing & Communications practice and will address the needs of Chief Communications Officers and their key leaders in transforming the communications function through technology and data and analytics. As disruptive forces inside and outside the enterprise impact the expectations and objectives of CCOs and their teams, this role will focus on measurement, data, and analytics as well as the communications technology and AI needed to support a data-driven function and to turn disruption into opportunity. Successful candidates will leverage a deep understanding of CCO priorities to advise communications leaders on key strategies needed to help CCOs and their teams transform the impact and value of the function, including: Designing and implementing data-driven strategies to elevate the impact and value of the communications function. Building robust measurement and analytics frameworks to demonstrate and optimize communications effectiveness. Translating data insights into actionable recommendations that support business objectives and drive organizational outcomes. Developing scalable solutions for collecting, analyzing, and acting on employee and stakeholder feedback. Guiding teams through the adoption of new data sources, technologies and tools to increase efficiency and innovation. Building team skills and talent to utilize these methods and tools in their daily work. Fostering a culture of continuous improvement by embedding analytics and measurement into everyday communications practices. Advising on best practices for integrating AI and automation to support strategic communications initiatives. Enabling CCOs and their teams to communicate the value of their function to the C Suite and other stakeholders using clear, data-backed narratives. Leading transformation efforts that align people, processes, and technology to maximize the function's strategic contribution. What You Will Do Create innovative, thought provoking, and highly leveraged "must-have research" content. Develop new research and ideas through thought leadership and offer compelling, actionable approaches to client's needs and requests that accelerate the client's ability to act. Develop in-depth analysis to identify the root cause of a client's barriers or overall needs and reframe thinking to drive strategy forward. Demonstrate thought leadership in establishing research positions across a team of analysts. Bring provocative, independent insights to Gartner leaders that can evolve the course of a research agenda. Research, analyze and predict market trends and shifts to provide clients and vendors with actionable insights. Provide clients and prospects with actionable advice aligned to their designated content area via virtual or face-to-face interactions. Create and deliver high value presentation materials on and off stage for Gartner events, industry and professional association conferences, and client briefings. Support Research and Sales: Provide sales support serving as voice of the market to help research teams create content and to drive engagement with clients to make progress against their critical priorities to grow their business. Provide high quality and timely research content peer review. Build credibility as an industry expert to represent Gartner research, methodology and strategy. Actively participate in innovation, ideation, and research discussions and collaborate effectively with peers in the research community. Identify research process improvements or develop new processes that help the team and Research & Advisory provide excellent service delivery. Be a mentor and a coach by supporting more junior team members. Be client-centric while actively seeking to help clients engage regularly and often with Gartner research and interactions. What You'll Need Bachelor's degree or equivalent experience; Graduate degree preferred. 12+ years of relevant field or industry experience in mid-to-large companies overseeing the measurement, reporting and optimization of communications is required. An informed understanding of the challenges facing CCOs as leaders within the enterprise and drivers of business impact, especially in the context of measurement, analytics, and technology. Hands on experience with communications technology, analytics platforms, global communications agencies, and other vendors critical to functional productivity and goals. Experience as a leader in transformation efforts that impact people, process, and technology, with a focus on data and analytics. Demonstrate executive presence; can immediately establish credibility with executives and additional stakeholders. Strong organizational skills; ability to work under tight deadlines and produce high quality deliverables. Demonstrate excellence in research and writing ability. Strong written and verbal proficiency, analytical and presentation skills; ability to engage clients and respond effectively to questions. Proficient in analyzing and synthesizing data; can effectively apply patterns and frameworks while drawing and defending conclusions to client challenges. Strong communicator who can explain complex concepts concisely and simply. Subject matter expert comfortable presenting at large and small-scale speaking engagements. Deep knowledge of the global and competitive landscape within subject area as well as the interplay in that market. Ability to work independently, while also being intrinsically motivated to collaborate across teams and support the workflow of others, in a multicultural global team. Learning agile and adept with navigating highly matrixed environments. Ability to represent Gartner's research methodology and strategies effectively at all levels. Willingness and ability to travel up to 15% (where applicable). Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission critical priorities. Since our founding in 1979, we've grown to 21,000 associates globally who support 14,000 client enterprises in 90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work. What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us. Equal Employment Opportunity The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability . click apply for full job details
Feb 17, 2026
Full time
Sr. Director Analyst, Communications Analytics and Technology About This Role: Gartner Analysts are industry thought leaders who create must-have research, market predictions, and best practices for a broad range of world-leading organizations. A Senior Director serves as a leader within Gartner Business and Technology Insights. Using exceptional research and analytical skills, a Senior Director produces pragmatic and provocative research to help Gartner clients propel their business toward key objectives. They are a trusted source of advice for clients, reinforcing Gartner's value every day by engaging them via virtual meetings, sales support visits, and Gartner events to discuss complex client challenges and offer appropriate recommendations. This role sits within Gartner's Marketing & Communications practice and will address the needs of Chief Communications Officers and their key leaders in transforming the communications function through technology and data and analytics. As disruptive forces inside and outside the enterprise impact the expectations and objectives of CCOs and their teams, this role will focus on measurement, data, and analytics as well as the communications technology and AI needed to support a data-driven function and to turn disruption into opportunity. Successful candidates will leverage a deep understanding of CCO priorities to advise communications leaders on key strategies needed to help CCOs and their teams transform the impact and value of the function, including: Designing and implementing data-driven strategies to elevate the impact and value of the communications function. Building robust measurement and analytics frameworks to demonstrate and optimize communications effectiveness. Translating data insights into actionable recommendations that support business objectives and drive organizational outcomes. Developing scalable solutions for collecting, analyzing, and acting on employee and stakeholder feedback. Guiding teams through the adoption of new data sources, technologies and tools to increase efficiency and innovation. Building team skills and talent to utilize these methods and tools in their daily work. Fostering a culture of continuous improvement by embedding analytics and measurement into everyday communications practices. Advising on best practices for integrating AI and automation to support strategic communications initiatives. Enabling CCOs and their teams to communicate the value of their function to the C Suite and other stakeholders using clear, data-backed narratives. Leading transformation efforts that align people, processes, and technology to maximize the function's strategic contribution. What You Will Do Create innovative, thought provoking, and highly leveraged "must-have research" content. Develop new research and ideas through thought leadership and offer compelling, actionable approaches to client's needs and requests that accelerate the client's ability to act. Develop in-depth analysis to identify the root cause of a client's barriers or overall needs and reframe thinking to drive strategy forward. Demonstrate thought leadership in establishing research positions across a team of analysts. Bring provocative, independent insights to Gartner leaders that can evolve the course of a research agenda. Research, analyze and predict market trends and shifts to provide clients and vendors with actionable insights. Provide clients and prospects with actionable advice aligned to their designated content area via virtual or face-to-face interactions. Create and deliver high value presentation materials on and off stage for Gartner events, industry and professional association conferences, and client briefings. Support Research and Sales: Provide sales support serving as voice of the market to help research teams create content and to drive engagement with clients to make progress against their critical priorities to grow their business. Provide high quality and timely research content peer review. Build credibility as an industry expert to represent Gartner research, methodology and strategy. Actively participate in innovation, ideation, and research discussions and collaborate effectively with peers in the research community. Identify research process improvements or develop new processes that help the team and Research & Advisory provide excellent service delivery. Be a mentor and a coach by supporting more junior team members. Be client-centric while actively seeking to help clients engage regularly and often with Gartner research and interactions. What You'll Need Bachelor's degree or equivalent experience; Graduate degree preferred. 12+ years of relevant field or industry experience in mid-to-large companies overseeing the measurement, reporting and optimization of communications is required. An informed understanding of the challenges facing CCOs as leaders within the enterprise and drivers of business impact, especially in the context of measurement, analytics, and technology. Hands on experience with communications technology, analytics platforms, global communications agencies, and other vendors critical to functional productivity and goals. Experience as a leader in transformation efforts that impact people, process, and technology, with a focus on data and analytics. Demonstrate executive presence; can immediately establish credibility with executives and additional stakeholders. Strong organizational skills; ability to work under tight deadlines and produce high quality deliverables. Demonstrate excellence in research and writing ability. Strong written and verbal proficiency, analytical and presentation skills; ability to engage clients and respond effectively to questions. Proficient in analyzing and synthesizing data; can effectively apply patterns and frameworks while drawing and defending conclusions to client challenges. Strong communicator who can explain complex concepts concisely and simply. Subject matter expert comfortable presenting at large and small-scale speaking engagements. Deep knowledge of the global and competitive landscape within subject area as well as the interplay in that market. Ability to work independently, while also being intrinsically motivated to collaborate across teams and support the workflow of others, in a multicultural global team. Learning agile and adept with navigating highly matrixed environments. Ability to represent Gartner's research methodology and strategies effectively at all levels. Willingness and ability to travel up to 15% (where applicable). Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission critical priorities. Since our founding in 1979, we've grown to 21,000 associates globally who support 14,000 client enterprises in 90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work. What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us. Equal Employment Opportunity The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability . click apply for full job details
Choose a partner with intimate knowledge of your industry and first-hand experience of defining its future.Select your locationSelect your locationIndustriesChoose a partner with intimate knowledge of your industry and first-hand experience of defining its future.London, Manchester, Glasgow, Newcastle# Service Designer (SC Eligible) - Consultant/Senior Consultant - Digital Excellence# Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. YOUR ROLE You will champion inclusive design practices throughout our project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables.Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients in both public and private sector. Our offices are in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations. As a Service Designer you will: Maximise the value we deliver for our clients right from the inception to real life application of Service Design. Support our clients through the end-to-end service design process to design and develop innovative products and services. This process will be all the way from ideation and inception through to solution build and testing. Champion user-centricity - with a set of tools and methods you can draw upon to embed design thinking / user-centricity Work on new ideas and work alongside solution team to design and develop innovative products and services Use current and emerging trends to identify and lead improvements to existing services as well as introduce innovative and industry first service experiences influencing service managers, user researchers, UI/UX designers and programme directors to understand the value as a result of user focused transformation As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - Training to support your career development and the skills demand within the company, certifications etc. YOUR PROFILE You will bring below skills and experience: Proven experience working across a service design process, autonomously with minimal support Experience working with Government Digital Service ( GDS ) service standards, applying GDS design principles Ability to create service design artefacts and outputs , such as current and future-state user journeys, personas, service concepts, service blueprints and other artefacts Ability to identify potential accessibility barriers for complex user groups Client readiness', with experience facilitating workshops, design sprints, ideation sessions or similar Ability to visualise complex services in an easy-to-understand format for varying audiences Ability to adopt a curious and inquisitive mindset - with a passion for asking 'why' Ability to critically break down complex problems in a fast-paced environment, with a knack for storytelling Strong understanding and experience of working in an agile (scrum) environment in a cross-functional team including but not limited to user researchers, UX/UI designers, business analysts, product owners, delivery managers and developers Ability to manage competing priorities in a tight timeframe with a proactive mindset Strong stakeholder management skills, with the ability to balance competing views as part of the design process Aptitude for being an advocate for user-centricity , with the ability to develop and translate user stories and propose design approaches or services to meet these needs and engage in meaningful interactions and relationships with users SC (Security Check) Clearance or being eligible for this level of clearance (by being a UK resident for at least 5 years and not having left the country for more than 28 consecutive days during this period) You'll gain exposure to high-profile transformations and gain hands-on exposure to leading technologies. Our consultants are formally trained by industry experts in consulting and client delivery. Consultants have access to a vast array for different training and certifications in a variety of areas: cloud technologies (AWS, Azure, GCP), programming (Java, Kotlin, NodeJS, Spring Boot), DevOps (Terraform, Kubernetes, Docker), Cybersecurity (CISSP, CISM) and Agile delivery (Scrum Master, Product Owner, Scaled Agile Framework). Capgemini Invent offers you the flexibility to develop various areas of knowledge in technical domains aligned both to your interests and our client's outcomes. Les Fontaines : Capgemini Invent has a unique training environment just outside of Paris, where we can immerse ourselves in thought-leadership, share knowledge and build capabilities that will help us and our clients to succeed. We hold monthly showcases of our digital transformation initiatives, sharing knowledge and showing off how the power of technology is impacting our clients. There are monthly team drinks, and it's a chance to connect face-to-face with the wider team over a few drinks in the city. The monthly team breakfasts give you a different, more relaxed setting to meet up in the office to hear from the leadership, meet colleagues and discuss the trends and insights within the market. Team away days are always a chance to connect with the team, have fun and learn something new.Whilst you will have London , Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. In order to commence a role with Capgemini UK plc you will be required to provide documentary proof prior to joining the Company that you are entitled to live and work in the UK. More information is at available at: levelExperienced ProfessionalsLocationLondon, Manchester, Glasgow, Newcastle
Feb 17, 2026
Full time
Choose a partner with intimate knowledge of your industry and first-hand experience of defining its future.Select your locationSelect your locationIndustriesChoose a partner with intimate knowledge of your industry and first-hand experience of defining its future.London, Manchester, Glasgow, Newcastle# Service Designer (SC Eligible) - Consultant/Senior Consultant - Digital Excellence# Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. YOUR ROLE You will champion inclusive design practices throughout our project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables.Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients in both public and private sector. Our offices are in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations. As a Service Designer you will: Maximise the value we deliver for our clients right from the inception to real life application of Service Design. Support our clients through the end-to-end service design process to design and develop innovative products and services. This process will be all the way from ideation and inception through to solution build and testing. Champion user-centricity - with a set of tools and methods you can draw upon to embed design thinking / user-centricity Work on new ideas and work alongside solution team to design and develop innovative products and services Use current and emerging trends to identify and lead improvements to existing services as well as introduce innovative and industry first service experiences influencing service managers, user researchers, UI/UX designers and programme directors to understand the value as a result of user focused transformation As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - Training to support your career development and the skills demand within the company, certifications etc. YOUR PROFILE You will bring below skills and experience: Proven experience working across a service design process, autonomously with minimal support Experience working with Government Digital Service ( GDS ) service standards, applying GDS design principles Ability to create service design artefacts and outputs , such as current and future-state user journeys, personas, service concepts, service blueprints and other artefacts Ability to identify potential accessibility barriers for complex user groups Client readiness', with experience facilitating workshops, design sprints, ideation sessions or similar Ability to visualise complex services in an easy-to-understand format for varying audiences Ability to adopt a curious and inquisitive mindset - with a passion for asking 'why' Ability to critically break down complex problems in a fast-paced environment, with a knack for storytelling Strong understanding and experience of working in an agile (scrum) environment in a cross-functional team including but not limited to user researchers, UX/UI designers, business analysts, product owners, delivery managers and developers Ability to manage competing priorities in a tight timeframe with a proactive mindset Strong stakeholder management skills, with the ability to balance competing views as part of the design process Aptitude for being an advocate for user-centricity , with the ability to develop and translate user stories and propose design approaches or services to meet these needs and engage in meaningful interactions and relationships with users SC (Security Check) Clearance or being eligible for this level of clearance (by being a UK resident for at least 5 years and not having left the country for more than 28 consecutive days during this period) You'll gain exposure to high-profile transformations and gain hands-on exposure to leading technologies. Our consultants are formally trained by industry experts in consulting and client delivery. Consultants have access to a vast array for different training and certifications in a variety of areas: cloud technologies (AWS, Azure, GCP), programming (Java, Kotlin, NodeJS, Spring Boot), DevOps (Terraform, Kubernetes, Docker), Cybersecurity (CISSP, CISM) and Agile delivery (Scrum Master, Product Owner, Scaled Agile Framework). Capgemini Invent offers you the flexibility to develop various areas of knowledge in technical domains aligned both to your interests and our client's outcomes. Les Fontaines : Capgemini Invent has a unique training environment just outside of Paris, where we can immerse ourselves in thought-leadership, share knowledge and build capabilities that will help us and our clients to succeed. We hold monthly showcases of our digital transformation initiatives, sharing knowledge and showing off how the power of technology is impacting our clients. There are monthly team drinks, and it's a chance to connect face-to-face with the wider team over a few drinks in the city. The monthly team breakfasts give you a different, more relaxed setting to meet up in the office to hear from the leadership, meet colleagues and discuss the trends and insights within the market. Team away days are always a chance to connect with the team, have fun and learn something new.Whilst you will have London , Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. In order to commence a role with Capgemini UK plc you will be required to provide documentary proof prior to joining the Company that you are entitled to live and work in the UK. More information is at available at: levelExperienced ProfessionalsLocationLondon, Manchester, Glasgow, Newcastle
Orgvue is a leading organizational design and planning software platform that captures the power of data visualization and modelling to build more adaptable, and better performing organizations. HR, finance and business leaders use Orgvue for actionable insight and analysis that helps them make faster workforce decisions in a constantly changing world. Orgvue is used by the world's largest and best-known enterprises and management consulting firms to visualize and confidently build the businesses they want tomorrow, today. The company is headquartered in London, with offices in Philadelphia, The Hague, Toronto, and Sydney. We are looking for a driven Solution Consultant to join our sales team, who understands the technology's capability to optimise organisation design and workforce planning for prospects and customers. Role Solution Consultants are responsible for presenting the Orgvue platform and crucially, the value it can bring to our prospects and customers. They interact with the partner audience to execute the functional, technical, and business value aspects of the sales strategy. This includes developing appropriate solutions, building and delivering applicable product demonstrations, and establishing technical & SME relationships. Our Solution Consultants ideally require a background in the Orgvue platform, Enterprise Software broadly and its implementation, HRIS solutions (preferably) and/or SaaS full product lifecycles. Responsibilities Be the technical Subject Matter Expert (SME) of the Orgvue platform Work directly with enterprise companies, customers and consulting partners to learn about and document their major business challenges & pain points Credibly relate to this pain & demonstrate solutions to solve the audience's business problems Deliver sessions positioned to the audience appropriately, from C-Suite down to technical analysts. Closely partner with our Account Executives and Account Managers through direct customer interaction, driving confidence in our platform and removing all technical or workflow related objections throughout the sales cycle Alongside the Account Exec or Account Manager, build value based proposals for the customer or prospect, which highlights current challenges, paint a future vision and quantify the potential value Provide high level overview of product architecture, functionality, data requirements and integration with other enterprise applications (as required by the audience) Deliver functional and technical related responses to RFIs and RFP tenders whilst coordinate the wider business engagement Assist the sales team (AEs and AMs) with sales strategy for their pipeline Act as one of the principal sales liaisons with global consulting services, product engineering, and marketing departments in communicating market requirements and other pertinent information When required, establish Proof of Concept (POC)/pilot key success criteria (objectives, baseline metrics, goals, agenda, duration, etc.) and support the POC/pilot process. Promote team education, enablement and knowledge sharing Represent Orgvue at conferences, tradeshows and support marketing in the delivery of social content around our solution offerings Designing enterprise class solutions as a fully integrated SaaS solution Flexibility and willingness to travel, when required Keep up to date on relevant competitive solutions and engage with marketing on this when needed Understand and map client's HR tech landscape, to understand Orgvue's ability to solve the experienced pain in the business. 1 3+ years previous experience as a pre sales engineer, technical consultant, or similar, with proven track record in HR, Org Design or ERP software. Good understanding of the Workforce Planning space would be also advantageous. Experience in working in or alongside transformation activities across a business, either as a vendor or a customer Familiar expertise with SaaS or Cloud CRM solutions, preferably HR, finance or planning platforms Very strong verbal, written, presentation, & interpersonal communication skills Undergraduate degree in relevant subject (Engineering, Information Systems, Computer Science, Mathematics, etc.) or equivalent work experience Hybrid working 1 day a week in the London office Wellbeing: Sanctus Coaching, Virtual fitness sessions, Wellbeing webinars, Annual Wellbeing day Subsidised Gym Membership Private Medical Insurance (including Dental and Vision) and Life Assurance 25 days holiday (increasing to 30 days at a rate of 1 extra day per year) Summer Fridays (half day Fridays for the months of July and August) Employer pension contribution of 5% of your gross salary, if you contribute a minimum of 3% Season ticket Loan Cycle to Work Scheme
Feb 17, 2026
Full time
Orgvue is a leading organizational design and planning software platform that captures the power of data visualization and modelling to build more adaptable, and better performing organizations. HR, finance and business leaders use Orgvue for actionable insight and analysis that helps them make faster workforce decisions in a constantly changing world. Orgvue is used by the world's largest and best-known enterprises and management consulting firms to visualize and confidently build the businesses they want tomorrow, today. The company is headquartered in London, with offices in Philadelphia, The Hague, Toronto, and Sydney. We are looking for a driven Solution Consultant to join our sales team, who understands the technology's capability to optimise organisation design and workforce planning for prospects and customers. Role Solution Consultants are responsible for presenting the Orgvue platform and crucially, the value it can bring to our prospects and customers. They interact with the partner audience to execute the functional, technical, and business value aspects of the sales strategy. This includes developing appropriate solutions, building and delivering applicable product demonstrations, and establishing technical & SME relationships. Our Solution Consultants ideally require a background in the Orgvue platform, Enterprise Software broadly and its implementation, HRIS solutions (preferably) and/or SaaS full product lifecycles. Responsibilities Be the technical Subject Matter Expert (SME) of the Orgvue platform Work directly with enterprise companies, customers and consulting partners to learn about and document their major business challenges & pain points Credibly relate to this pain & demonstrate solutions to solve the audience's business problems Deliver sessions positioned to the audience appropriately, from C-Suite down to technical analysts. Closely partner with our Account Executives and Account Managers through direct customer interaction, driving confidence in our platform and removing all technical or workflow related objections throughout the sales cycle Alongside the Account Exec or Account Manager, build value based proposals for the customer or prospect, which highlights current challenges, paint a future vision and quantify the potential value Provide high level overview of product architecture, functionality, data requirements and integration with other enterprise applications (as required by the audience) Deliver functional and technical related responses to RFIs and RFP tenders whilst coordinate the wider business engagement Assist the sales team (AEs and AMs) with sales strategy for their pipeline Act as one of the principal sales liaisons with global consulting services, product engineering, and marketing departments in communicating market requirements and other pertinent information When required, establish Proof of Concept (POC)/pilot key success criteria (objectives, baseline metrics, goals, agenda, duration, etc.) and support the POC/pilot process. Promote team education, enablement and knowledge sharing Represent Orgvue at conferences, tradeshows and support marketing in the delivery of social content around our solution offerings Designing enterprise class solutions as a fully integrated SaaS solution Flexibility and willingness to travel, when required Keep up to date on relevant competitive solutions and engage with marketing on this when needed Understand and map client's HR tech landscape, to understand Orgvue's ability to solve the experienced pain in the business. 1 3+ years previous experience as a pre sales engineer, technical consultant, or similar, with proven track record in HR, Org Design or ERP software. Good understanding of the Workforce Planning space would be also advantageous. Experience in working in or alongside transformation activities across a business, either as a vendor or a customer Familiar expertise with SaaS or Cloud CRM solutions, preferably HR, finance or planning platforms Very strong verbal, written, presentation, & interpersonal communication skills Undergraduate degree in relevant subject (Engineering, Information Systems, Computer Science, Mathematics, etc.) or equivalent work experience Hybrid working 1 day a week in the London office Wellbeing: Sanctus Coaching, Virtual fitness sessions, Wellbeing webinars, Annual Wellbeing day Subsidised Gym Membership Private Medical Insurance (including Dental and Vision) and Life Assurance 25 days holiday (increasing to 30 days at a rate of 1 extra day per year) Summer Fridays (half day Fridays for the months of July and August) Employer pension contribution of 5% of your gross salary, if you contribute a minimum of 3% Season ticket Loan Cycle to Work Scheme
Senior Change & Transformation Office/QA Analyst page is loaded Senior Change & Transformation Office/QA Analystlocations: London: Home Basedtime type: Full timeposted on: Posted Todayjob requisition id: JR2317 IntroWe have an incredible opportunity for a Senior C&T Office Analyst to join our Change & Transformation team on a permanent basis, based in either the Darlington or London office (hybrid based). Who we areRailpen is responsible for the safekeeping and investment of around £34 billion in assets and the administration of several pension schemes, including the Railways Pension Scheme, one of the UK's largest and longest established pension funds.Our heritage of looking after the pension needs of the rail industry and its employees gives us our name and our unique outlook on how we serve our members. Railpen takes a holistic view, focusing on how we serve members today and how we can positively impact the communities and the world they will retire into.To learn more about Railpen including our values, culture and purpose, visit our LinkedIn Life page The roleAs a Senior C&T Office Analyst, you will be a valued member of the Change & Transformation Office team providing expertise, challenge and advise on governance, quality assurance and controls. You will support and enhance the effectiveness of project management processes across Change & Transformation.This role involves overseeing the execution and delivery of projects, ensuring alignment with strategic goals, and maintaining consistent project governance.This role is not eligible for visa sponsorship. Applicants must have the legal right to work in the UK. The personWe are looking for someone with proven experience in managing project portfolios and providing project governance in a complex, multi-project environment. An ability to provide effective support to the Project Managers with the creation and tracking of detailed and high-level project plans is fundamental for this role. You will have the ability to produce comprehensive reporting, presentations and MI for various board and senior leadership meetings. Evident knowledge and experience of using industry standard Change and Transformation Office tools is key to succeed in this role.As the Senior C&T Office Analyst, you will provide support across a variety of business disciplines and have the ability to deliver clear communication to a variety of stakeholders cross functionally within Railpen. The ability to work using your own initiative is key for this role, as is having the courage to have a view on difficult decisions and provide constructive challenge where needed.Organisational skills and a proven ability to adapt and re-plan due to competing or changing priorities is key. The successful candidate will look to lead by example and introduce new ideas and ways of working to help develop best practice within Change.Our values of integrity, community and alignment are the guiding principles that influence our behaviour. They help us make decisions and shape our relationships with others. They're what we stand for. You will actively demonstrate our values, helping to create a safe environment, to place the needs of the community above oneself and, through a culture of 'fair challenge', align to the best interests of our members. What we can offer you Rewarding you A competitive salary 28 days annual leave plus bank holidays Generous annual bonus plan We provide membership of the Railways Pension Scheme, a Defined Benefit arrangement under which you get a pension for life and a lump sum when you retire, based on your length of service and pay 4x Life Assurance cover Colleague referral scheme Heath & Wellbeing Employee assistance programme Heath cash plan Eye care vouchers Flu vaccination Lifestyle We support hybrid and flexible working along with very generous family leave including 12 months full pay maternity leave and 6 months full pay paternity leave Buy and sell holidays Give as you earn scheme Paid volunteering days Flexible half days leave Electric vehicle leasing Cycle to work scheme Next StepsPlease apply for the apply button or visit by Thursday 29th January 2026. Railpen is committed to creating an inclusive and diverse environment, we value diversity and welcome people from all backgrounds and walks of life
Feb 17, 2026
Full time
Senior Change & Transformation Office/QA Analyst page is loaded Senior Change & Transformation Office/QA Analystlocations: London: Home Basedtime type: Full timeposted on: Posted Todayjob requisition id: JR2317 IntroWe have an incredible opportunity for a Senior C&T Office Analyst to join our Change & Transformation team on a permanent basis, based in either the Darlington or London office (hybrid based). Who we areRailpen is responsible for the safekeeping and investment of around £34 billion in assets and the administration of several pension schemes, including the Railways Pension Scheme, one of the UK's largest and longest established pension funds.Our heritage of looking after the pension needs of the rail industry and its employees gives us our name and our unique outlook on how we serve our members. Railpen takes a holistic view, focusing on how we serve members today and how we can positively impact the communities and the world they will retire into.To learn more about Railpen including our values, culture and purpose, visit our LinkedIn Life page The roleAs a Senior C&T Office Analyst, you will be a valued member of the Change & Transformation Office team providing expertise, challenge and advise on governance, quality assurance and controls. You will support and enhance the effectiveness of project management processes across Change & Transformation.This role involves overseeing the execution and delivery of projects, ensuring alignment with strategic goals, and maintaining consistent project governance.This role is not eligible for visa sponsorship. Applicants must have the legal right to work in the UK. The personWe are looking for someone with proven experience in managing project portfolios and providing project governance in a complex, multi-project environment. An ability to provide effective support to the Project Managers with the creation and tracking of detailed and high-level project plans is fundamental for this role. You will have the ability to produce comprehensive reporting, presentations and MI for various board and senior leadership meetings. Evident knowledge and experience of using industry standard Change and Transformation Office tools is key to succeed in this role.As the Senior C&T Office Analyst, you will provide support across a variety of business disciplines and have the ability to deliver clear communication to a variety of stakeholders cross functionally within Railpen. The ability to work using your own initiative is key for this role, as is having the courage to have a view on difficult decisions and provide constructive challenge where needed.Organisational skills and a proven ability to adapt and re-plan due to competing or changing priorities is key. The successful candidate will look to lead by example and introduce new ideas and ways of working to help develop best practice within Change.Our values of integrity, community and alignment are the guiding principles that influence our behaviour. They help us make decisions and shape our relationships with others. They're what we stand for. You will actively demonstrate our values, helping to create a safe environment, to place the needs of the community above oneself and, through a culture of 'fair challenge', align to the best interests of our members. What we can offer you Rewarding you A competitive salary 28 days annual leave plus bank holidays Generous annual bonus plan We provide membership of the Railways Pension Scheme, a Defined Benefit arrangement under which you get a pension for life and a lump sum when you retire, based on your length of service and pay 4x Life Assurance cover Colleague referral scheme Heath & Wellbeing Employee assistance programme Heath cash plan Eye care vouchers Flu vaccination Lifestyle We support hybrid and flexible working along with very generous family leave including 12 months full pay maternity leave and 6 months full pay paternity leave Buy and sell holidays Give as you earn scheme Paid volunteering days Flexible half days leave Electric vehicle leasing Cycle to work scheme Next StepsPlease apply for the apply button or visit by Thursday 29th January 2026. Railpen is committed to creating an inclusive and diverse environment, we value diversity and welcome people from all backgrounds and walks of life
Broadcast Media Systems Support /Enterprise Systems Support Analyst This is a permanent position 45k + Bens Hybrid based, West London office 3 days a week, 2 wFH Enterprise Systems Support / Broadcast Media Applications Support Broadcast Media Applications Support Analyst/Enterprise Systems Support role, working for a global broadcaster (certified Great Place to Work ) supporting the business that creates exciting, award-winning TV channels and streaming content. This is a new exciting role suitable for someone that has previously worked in a application support/ systems support role within a broadcast media company/broadcast systems vendor. About the role: The role is responsible for ensuring the smooth operation, maintenance, configuration, and support of broadcast media business-critical applications. Looking for someone that has good broadcast content workflow knowledge and has provided User/systems support or integration support for some of the following broadcast applications: including Broadcast Scheduling systems / Broadcast Management Systems (BMS such as MediaGeniX Whats'On or similar BSS/IBMS), Media Asset Management (MAM), Media Asset Tracking (Microsoft Power BI/Qlik Snowflake based/), Post Production workflows etc When issues arise, this role leads the initial technical investigation at the application level, providing technical troubleshooting, user support, system monitoring, and documentation. In this role, you will need to develop good internal and external partnerships, and work with stakeholders and third parties to troubleshoot and make changes. This role serves as the main point of contact for technical issues related to our applications, some of which are SaaS-based, working closely with Technology engineering, business teams, and external vendors to maintain system stability, accuracy, and reliable integrations. You will triage issues, coordinate fixes and implement changes to the systems, working with the PMO on project based tickets and other teams to ensure these are successfully completed and tested within project timeframes. The ideal candidate will have strong problem-solving skills within broadcast IT/application environments, understand application behaviour and integrations/API's, a customer-focused mindset, and the ability to work collaboratively with technical teams, vendors, and end users. Competencies : Technical Troubleshooting within a broadcast application environment Prioritisation & Documentation Collaboration & Stakeholder Engagement Attention to Detail Strong ownership of systems and workflows Ability to work independently Minimum Requirements Approx 3 years of experience in similar application support, system support, product support, technical support, or IT operations role. At least 1 year in a similar broadcast application support role for a broadcast media company Experience with broadcast workflows/media systems/Broadcast Management Systems - Ideally Direct experience with MediaGeniX Whats'On Experience supporting media supply chains and tools like SDVI Rally/MAM/Post production/Media tracking etc Strong troubleshooting and analytical skills. Experience with ticketing systems. Understanding of APIs, integrations, and system workflows. Excellent communication and customer service skills. Experience supporting SaaS, cloud-based, or enterprise applications. Broadcast Vendor management experience. Understanding of Data applications ideally Snowflake, Microsoft Power Tools / Qlik etc. Key responsibilities: User Support Issue Resolution & Maintenance within a broadcast application area Provides operational and technical support for Sonar (Qlik-based), MediaGeniX What'sOn, and other systems, covering incident investigation, change requests, and bug fixes, including end-to-end problem identification, definition, and resolution. Diagnose, troubleshoot, and resolve incidents related to software performance, access, configuration, and data integrity. Log, track, and prioritise support tickets using Fresh Service ticketing system, ensuring clear communication with users. Investigate and resolve issues with interfaces, APIs, content workflows, and system integrations. Work with the business to coordinate testing of fixes/patches and upgrades. Assisting with planning of technical changes. Cover the Broadcast Engineering Supervisor tickets when required. Contribute to root cause analysis (RCA) for recurring or high-impact incidents and support the implementation of preventative and long-term solutions. Configuration & Administration Configure key applications, user roles, and permissions. Support system updates, releases, and patches, including testing and validation activities. Maintain system documentation, configuration details, and troubleshooting guides. Implementation & Testing Input into test plans for functional testing, UAT and performance testing. Follow test plans created by 3rd parties or internally. Test new developments. Working with the technology team on interface issues and system improvements. Implement changes for projects (for example channel launches, API or ad sales integrations) and other reasons, including but not restricted to configuring look up tables, channel configuration, media asset prototypes, dropdowns, user groups, user roles, screen layouts, preferences etc. Conduct functional testing, workflow validation, and data verification. Assist in creating reports. Assist in data migrations where required. Stakeholder & Vendor Collaboration Liaise with the Technology team and third-party vendors to resolve escalated issues. Communicate updates, resolutions, and timelines clearly to stakeholders. Work with third-party vendors to troubleshoot issues and implement updates. Provide clear communication on status, resolutions, risks, and timelines. Documentation & Knowledge Management Create and maintain user guides, FAQ documents, and training materials. Document support procedures, known issues, and resolution steps to improve support efficiency. Provide training or onboarding support for new system users. Application Monitoring & Maintenance Monitor application performance, availability, data flows, and integrations to ensure optimal functionality. Perform routine health checks, system verifications, and scheduled maintenance tasks. Escalate complex issues to development, infrastructure, or vendor teams when needed. Use monitoring and observability tools (e.g. Datadog) to track application performance, availability, data flows, and integrations, and to support early detection and investigation of issues. Values we look for: Curiosity is what drives us to question, explore, and innovate. We approach challenges with an open mind, ready to grow and evolve as the world changes around us. When we stay curious, we keep learning, discovering fresh opportunities, and pushing the boundaries of what's possible. Courage is showing up as your true self, with confidence and heart, even when the road ahead feels uncertain. It's about owning our choices, stepping beyond our comfort zone, and creating new paths and opportunities to explore for both our company and yourself. Care is part of everything we do - how we treat each other, approach our work, connect with our partners and the world. It's about creating a culture where everyone feels included, respected, and truly supported. By acting with care, we nurture trust within our teams, building meaningful relationships throughout our company. We welcome talented candidates with infectious enthusiasm who love what they do, and are ready to learn, develop and thrive. Here you'll find a community of innovative, creative and inspiring people who aren't afraid to embrace responsibility and try new things collaboratively, as a team About Us: We are a certified Great Place to Work with a can-do, motivated culture that believes in working to live, not just living to work. Every employee has a voice and is encouraged to be themselves and be ambitious. With offices in Rome, Madrid, London, Warsaw, Munich and Johannesburg, we are a truly international organisation that celebrates difference and diversity. As an inclusive employer, we value the diversity of our teams and want our workforce to reflect our wider society. We encourage and welcome applications from people from under-represented backgrounds and are keen to make sure we are inclusive and accessible to all.
Feb 17, 2026
Full time
Broadcast Media Systems Support /Enterprise Systems Support Analyst This is a permanent position 45k + Bens Hybrid based, West London office 3 days a week, 2 wFH Enterprise Systems Support / Broadcast Media Applications Support Broadcast Media Applications Support Analyst/Enterprise Systems Support role, working for a global broadcaster (certified Great Place to Work ) supporting the business that creates exciting, award-winning TV channels and streaming content. This is a new exciting role suitable for someone that has previously worked in a application support/ systems support role within a broadcast media company/broadcast systems vendor. About the role: The role is responsible for ensuring the smooth operation, maintenance, configuration, and support of broadcast media business-critical applications. Looking for someone that has good broadcast content workflow knowledge and has provided User/systems support or integration support for some of the following broadcast applications: including Broadcast Scheduling systems / Broadcast Management Systems (BMS such as MediaGeniX Whats'On or similar BSS/IBMS), Media Asset Management (MAM), Media Asset Tracking (Microsoft Power BI/Qlik Snowflake based/), Post Production workflows etc When issues arise, this role leads the initial technical investigation at the application level, providing technical troubleshooting, user support, system monitoring, and documentation. In this role, you will need to develop good internal and external partnerships, and work with stakeholders and third parties to troubleshoot and make changes. This role serves as the main point of contact for technical issues related to our applications, some of which are SaaS-based, working closely with Technology engineering, business teams, and external vendors to maintain system stability, accuracy, and reliable integrations. You will triage issues, coordinate fixes and implement changes to the systems, working with the PMO on project based tickets and other teams to ensure these are successfully completed and tested within project timeframes. The ideal candidate will have strong problem-solving skills within broadcast IT/application environments, understand application behaviour and integrations/API's, a customer-focused mindset, and the ability to work collaboratively with technical teams, vendors, and end users. Competencies : Technical Troubleshooting within a broadcast application environment Prioritisation & Documentation Collaboration & Stakeholder Engagement Attention to Detail Strong ownership of systems and workflows Ability to work independently Minimum Requirements Approx 3 years of experience in similar application support, system support, product support, technical support, or IT operations role. At least 1 year in a similar broadcast application support role for a broadcast media company Experience with broadcast workflows/media systems/Broadcast Management Systems - Ideally Direct experience with MediaGeniX Whats'On Experience supporting media supply chains and tools like SDVI Rally/MAM/Post production/Media tracking etc Strong troubleshooting and analytical skills. Experience with ticketing systems. Understanding of APIs, integrations, and system workflows. Excellent communication and customer service skills. Experience supporting SaaS, cloud-based, or enterprise applications. Broadcast Vendor management experience. Understanding of Data applications ideally Snowflake, Microsoft Power Tools / Qlik etc. Key responsibilities: User Support Issue Resolution & Maintenance within a broadcast application area Provides operational and technical support for Sonar (Qlik-based), MediaGeniX What'sOn, and other systems, covering incident investigation, change requests, and bug fixes, including end-to-end problem identification, definition, and resolution. Diagnose, troubleshoot, and resolve incidents related to software performance, access, configuration, and data integrity. Log, track, and prioritise support tickets using Fresh Service ticketing system, ensuring clear communication with users. Investigate and resolve issues with interfaces, APIs, content workflows, and system integrations. Work with the business to coordinate testing of fixes/patches and upgrades. Assisting with planning of technical changes. Cover the Broadcast Engineering Supervisor tickets when required. Contribute to root cause analysis (RCA) for recurring or high-impact incidents and support the implementation of preventative and long-term solutions. Configuration & Administration Configure key applications, user roles, and permissions. Support system updates, releases, and patches, including testing and validation activities. Maintain system documentation, configuration details, and troubleshooting guides. Implementation & Testing Input into test plans for functional testing, UAT and performance testing. Follow test plans created by 3rd parties or internally. Test new developments. Working with the technology team on interface issues and system improvements. Implement changes for projects (for example channel launches, API or ad sales integrations) and other reasons, including but not restricted to configuring look up tables, channel configuration, media asset prototypes, dropdowns, user groups, user roles, screen layouts, preferences etc. Conduct functional testing, workflow validation, and data verification. Assist in creating reports. Assist in data migrations where required. Stakeholder & Vendor Collaboration Liaise with the Technology team and third-party vendors to resolve escalated issues. Communicate updates, resolutions, and timelines clearly to stakeholders. Work with third-party vendors to troubleshoot issues and implement updates. Provide clear communication on status, resolutions, risks, and timelines. Documentation & Knowledge Management Create and maintain user guides, FAQ documents, and training materials. Document support procedures, known issues, and resolution steps to improve support efficiency. Provide training or onboarding support for new system users. Application Monitoring & Maintenance Monitor application performance, availability, data flows, and integrations to ensure optimal functionality. Perform routine health checks, system verifications, and scheduled maintenance tasks. Escalate complex issues to development, infrastructure, or vendor teams when needed. Use monitoring and observability tools (e.g. Datadog) to track application performance, availability, data flows, and integrations, and to support early detection and investigation of issues. Values we look for: Curiosity is what drives us to question, explore, and innovate. We approach challenges with an open mind, ready to grow and evolve as the world changes around us. When we stay curious, we keep learning, discovering fresh opportunities, and pushing the boundaries of what's possible. Courage is showing up as your true self, with confidence and heart, even when the road ahead feels uncertain. It's about owning our choices, stepping beyond our comfort zone, and creating new paths and opportunities to explore for both our company and yourself. Care is part of everything we do - how we treat each other, approach our work, connect with our partners and the world. It's about creating a culture where everyone feels included, respected, and truly supported. By acting with care, we nurture trust within our teams, building meaningful relationships throughout our company. We welcome talented candidates with infectious enthusiasm who love what they do, and are ready to learn, develop and thrive. Here you'll find a community of innovative, creative and inspiring people who aren't afraid to embrace responsibility and try new things collaboratively, as a team About Us: We are a certified Great Place to Work with a can-do, motivated culture that believes in working to live, not just living to work. Every employee has a voice and is encouraged to be themselves and be ambitious. With offices in Rome, Madrid, London, Warsaw, Munich and Johannesburg, we are a truly international organisation that celebrates difference and diversity. As an inclusive employer, we value the diversity of our teams and want our workforce to reflect our wider society. We encourage and welcome applications from people from under-represented backgrounds and are keen to make sure we are inclusive and accessible to all.
We are looking for bright and driven graduates from all disciplines to work on exciting projects in our Analyst team. You will work across a range of healthcare settings to understand requirements, and then collaborate with Software Developers to design new functionality. The role combines aspects of business analysis, systems analysis, and project management click apply for full job details
Feb 16, 2026
Full time
We are looking for bright and driven graduates from all disciplines to work on exciting projects in our Analyst team. You will work across a range of healthcare settings to understand requirements, and then collaborate with Software Developers to design new functionality. The role combines aspects of business analysis, systems analysis, and project management click apply for full job details
You'll report to: We're hiring two Product Owners - one reporting to James Bearne (Product Manager) and the other to Adam Knight (Head of Product). Team: Product Location: This is a hybrid role based out of our London office in Monument, with an expectation to be in the office 2 days per week. Salary Range: £75,000 - £82,000 per annum Role Type: Full-time, Permanent Start date: As soon as possible The Product Owner Role This is a technically minded Product Owner role, working closely with engineering teams and business stakeholders to deliver high-quality, scalable product capabilities. While our platform operates in the insurance space, deep insurance experience is not required - what matters most is your ability to understand complex systems, make sound product decisions, and translate technical and business needs into clear, valuable outcomes. You'll be supported by experienced insurance subject matter experts as you build domain knowledge. You'll own product and technical requirements end-to-end, balancing feature delivery with platform sustainability, performance, and scalability. Using product metrics and close collaboration with stakeholders, you'll help prioritise work that delivers genuine value to customers while supporting Send's growth as a fast scaling Insurtech. If you're a Product Owner who enjoys working on technically complex products, collaborating deeply with engineers, and having real influence over how a platform evolves, this role offers the opportunity to do exactly that - with plenty of room to learn and grow along the way. About Send We are the leading insurance platform, trusted by world class insurers to help them navigate complex risks. Our platform helps commercial insurers, MGAs and reinsurers modernise underwriting, cut friction, and grow profitably in complex markets. We are the only platform purpose built for multi operating models. Our platform combines deep industry expertise with the ability to support a range of strategies and operating models. Our Story: We started Send because insurers had been let down for too long by rigid, legacy technology. The industry was ready to work differently - and so were we. In 2017, our three founders set out with a clear vision: to transform commercial underwriting by combining advanced technology with deep industry expertise. By 2019, we delivered our first commercial and specialty underwriting platform for Aviva GCS, streamlining operations, increasing efficiency, and giving teams the visibility they needed to make faster, better decisions. Over the next six years, we rolled out multiple underwriting platform solutions across the UK and US, proving that modern underwriting technology could be powerful, flexible, and rapidly delivered. In 2022, we won three industry awards and secured a $10m Series A to accelerate our growth. By 2024, Send was recognised as a "Leader" by IDC, Celent, and Datos - a testament to our momentum and our customers' success. In 2025, we doubled in size and deepened our expertise in both the London Market and North America - becoming the only underwriting platform purpose built to support multiple operating models. But we're not finished. Insurers want orchestration, not siloed systems. That's why we continue to invest in our platform and orchestration engine - helping our customers win better business, faster. The Send Team Over the past two years, Send has experienced significant growth, expanding our team by over 50% to more than 120 people. At the start of 2024, our team was primarily based in the UK and Poland. Since then, we've taken major steps toward building a global presence, with team members now located across the UK, US, India, and Ireland-all working collaboratively toward our vision of becoming the market leading software platform for agile insurers. Our Funding From 2017 to 2022, we bootstrapped our growth journey, building a profitable and stable company. In November 2022, following a year of strong customer and team growth, we secured $10 million in Series A funding to accelerate our expansion across the UK and US, as well as to further enhance our product development. We're proud to have the support and expertise of our investors, Mercia and Breega. We are now preparing for our Series B round and are excited about the growth acceleration this will enable. What You'll Be Doing as a Product Owner Technical Product Ownership Make informed decisions on scope, trade offs, and release planning in collaboration with stakeholders and development teams. Monitor product metrics and KPIs to assess value delivery and guide future priorities. Evaluate and prioritise technical debt alongside feature development, balancing short term delivery with long term platform sustainability. Define non functional requirements, with a focus on scalability, performance, and capacity. Assess technical feasibility and complexity of proposed features, including dependencies on platform capabilities, third party services, and system integrations. Participate in technical design reviews and architecture discussions to ensure alignment between business requirements and technical implementation. Conduct impact analysis for proposed changes in collaboration with the development team. Champion engineering best practices, including automated testing strategies, code quality standards, and documenting requirements. Take ownership and accountability for technical and feature requirements. Business Analysis Create comprehensive process flows, use cases, user stories, data models, and system integration specifications. Perform gap analysis between current and future state to identify opportunities for process and system improvements. Translate complex business and technical requirements into clear, testable user stories with well defined acceptance criteria. Validate solutions against business requirements throughout the development lifecycle. Investigate and analyse specialist insurance practices, including underwriting processes, claims handling, rating/pricing, and policy administration. Communicate specialist insurance workflows and business logic clearly to development teams. Stakeholder Management Build and maintain strong relationships with business stakeholders and delivery partners, understanding their needs and managing expectations. Facilitate requirements workshops, backlog refinement sessions, and stakeholder demonstrations. Collaborate with insurance subject matter experts, actuaries, and underwriters to capture specialised knowledge and ensure accurate representation in technical solutions. The Skills and Experience Needed for the Product Owner Role Proven experience as a Product Owner or Senior Business Analyst working within a SaaS or platform led technology environment, ideally in a scale up or complex enterprise setting, with experience working in insurance, financial services, or other regulated industries. Strong ability to own and prioritise product scope, making informed trade offs across features, technical debt, and release planning in collaboration with engineering and business stakeholders. Experience working closely with engineering teams, with the confidence to assess technical feasibility, complexity, dependencies, and non functional requirements including performance, scalability, and reliability. Demonstrated capability in balancing short term delivery with long term platform sustainability, including evaluating and prioritising technical debt. Experience defining and maintaining clear, high quality requirements, including user stories, acceptance criteria, process flows, data models, and system integration specifications. Strong analytical skills, with experience conducting impact analysis, gap analysis, and feasibility assessments to support product and delivery decisions. Ability to translate complex business and technical concepts into clear, actionable requirements that development teams can implement and test effectively. Comfortable participating in technical design reviews and architecture discussions, ensuring alignment between business outcomes and technical implementation. Experience monitoring and using product metrics and KPIs to assess value delivery and inform prioritisation decisions. Strong understanding of Agile delivery practices, including backlog management, refinement sessions, sprint ceremonies, and stakeholder demos. Excellent stakeholder management skills, with experience building trusted relationships, facilitating workshops, and managing expectations across business, technical, and delivery partners. A structured, detail oriented mindset combined with a pragmatic, outcome focused approach to problem solving. What's on Offer - Life at Send Health Insurance - Provided through AXA, covering medical, dental, optical, mental health, and therapies. Employees also have free access to Spill, offering confidential mental health support and therapy. Life Insurance - Covers four times your basic salary, along with Income Protection for up to 36 months at 75% of salary, including rehabilitation support. Pension Scheme - A salary sacrifice pension scheme through Royal London. Send contributes 8%, with a minimum employee contribution of 4%. Time Off - 25 days of annual leave, plus public holidays . click apply for full job details
Feb 16, 2026
Full time
You'll report to: We're hiring two Product Owners - one reporting to James Bearne (Product Manager) and the other to Adam Knight (Head of Product). Team: Product Location: This is a hybrid role based out of our London office in Monument, with an expectation to be in the office 2 days per week. Salary Range: £75,000 - £82,000 per annum Role Type: Full-time, Permanent Start date: As soon as possible The Product Owner Role This is a technically minded Product Owner role, working closely with engineering teams and business stakeholders to deliver high-quality, scalable product capabilities. While our platform operates in the insurance space, deep insurance experience is not required - what matters most is your ability to understand complex systems, make sound product decisions, and translate technical and business needs into clear, valuable outcomes. You'll be supported by experienced insurance subject matter experts as you build domain knowledge. You'll own product and technical requirements end-to-end, balancing feature delivery with platform sustainability, performance, and scalability. Using product metrics and close collaboration with stakeholders, you'll help prioritise work that delivers genuine value to customers while supporting Send's growth as a fast scaling Insurtech. If you're a Product Owner who enjoys working on technically complex products, collaborating deeply with engineers, and having real influence over how a platform evolves, this role offers the opportunity to do exactly that - with plenty of room to learn and grow along the way. About Send We are the leading insurance platform, trusted by world class insurers to help them navigate complex risks. Our platform helps commercial insurers, MGAs and reinsurers modernise underwriting, cut friction, and grow profitably in complex markets. We are the only platform purpose built for multi operating models. Our platform combines deep industry expertise with the ability to support a range of strategies and operating models. Our Story: We started Send because insurers had been let down for too long by rigid, legacy technology. The industry was ready to work differently - and so were we. In 2017, our three founders set out with a clear vision: to transform commercial underwriting by combining advanced technology with deep industry expertise. By 2019, we delivered our first commercial and specialty underwriting platform for Aviva GCS, streamlining operations, increasing efficiency, and giving teams the visibility they needed to make faster, better decisions. Over the next six years, we rolled out multiple underwriting platform solutions across the UK and US, proving that modern underwriting technology could be powerful, flexible, and rapidly delivered. In 2022, we won three industry awards and secured a $10m Series A to accelerate our growth. By 2024, Send was recognised as a "Leader" by IDC, Celent, and Datos - a testament to our momentum and our customers' success. In 2025, we doubled in size and deepened our expertise in both the London Market and North America - becoming the only underwriting platform purpose built to support multiple operating models. But we're not finished. Insurers want orchestration, not siloed systems. That's why we continue to invest in our platform and orchestration engine - helping our customers win better business, faster. The Send Team Over the past two years, Send has experienced significant growth, expanding our team by over 50% to more than 120 people. At the start of 2024, our team was primarily based in the UK and Poland. Since then, we've taken major steps toward building a global presence, with team members now located across the UK, US, India, and Ireland-all working collaboratively toward our vision of becoming the market leading software platform for agile insurers. Our Funding From 2017 to 2022, we bootstrapped our growth journey, building a profitable and stable company. In November 2022, following a year of strong customer and team growth, we secured $10 million in Series A funding to accelerate our expansion across the UK and US, as well as to further enhance our product development. We're proud to have the support and expertise of our investors, Mercia and Breega. We are now preparing for our Series B round and are excited about the growth acceleration this will enable. What You'll Be Doing as a Product Owner Technical Product Ownership Make informed decisions on scope, trade offs, and release planning in collaboration with stakeholders and development teams. Monitor product metrics and KPIs to assess value delivery and guide future priorities. Evaluate and prioritise technical debt alongside feature development, balancing short term delivery with long term platform sustainability. Define non functional requirements, with a focus on scalability, performance, and capacity. Assess technical feasibility and complexity of proposed features, including dependencies on platform capabilities, third party services, and system integrations. Participate in technical design reviews and architecture discussions to ensure alignment between business requirements and technical implementation. Conduct impact analysis for proposed changes in collaboration with the development team. Champion engineering best practices, including automated testing strategies, code quality standards, and documenting requirements. Take ownership and accountability for technical and feature requirements. Business Analysis Create comprehensive process flows, use cases, user stories, data models, and system integration specifications. Perform gap analysis between current and future state to identify opportunities for process and system improvements. Translate complex business and technical requirements into clear, testable user stories with well defined acceptance criteria. Validate solutions against business requirements throughout the development lifecycle. Investigate and analyse specialist insurance practices, including underwriting processes, claims handling, rating/pricing, and policy administration. Communicate specialist insurance workflows and business logic clearly to development teams. Stakeholder Management Build and maintain strong relationships with business stakeholders and delivery partners, understanding their needs and managing expectations. Facilitate requirements workshops, backlog refinement sessions, and stakeholder demonstrations. Collaborate with insurance subject matter experts, actuaries, and underwriters to capture specialised knowledge and ensure accurate representation in technical solutions. The Skills and Experience Needed for the Product Owner Role Proven experience as a Product Owner or Senior Business Analyst working within a SaaS or platform led technology environment, ideally in a scale up or complex enterprise setting, with experience working in insurance, financial services, or other regulated industries. Strong ability to own and prioritise product scope, making informed trade offs across features, technical debt, and release planning in collaboration with engineering and business stakeholders. Experience working closely with engineering teams, with the confidence to assess technical feasibility, complexity, dependencies, and non functional requirements including performance, scalability, and reliability. Demonstrated capability in balancing short term delivery with long term platform sustainability, including evaluating and prioritising technical debt. Experience defining and maintaining clear, high quality requirements, including user stories, acceptance criteria, process flows, data models, and system integration specifications. Strong analytical skills, with experience conducting impact analysis, gap analysis, and feasibility assessments to support product and delivery decisions. Ability to translate complex business and technical concepts into clear, actionable requirements that development teams can implement and test effectively. Comfortable participating in technical design reviews and architecture discussions, ensuring alignment between business outcomes and technical implementation. Experience monitoring and using product metrics and KPIs to assess value delivery and inform prioritisation decisions. Strong understanding of Agile delivery practices, including backlog management, refinement sessions, sprint ceremonies, and stakeholder demos. Excellent stakeholder management skills, with experience building trusted relationships, facilitating workshops, and managing expectations across business, technical, and delivery partners. A structured, detail oriented mindset combined with a pragmatic, outcome focused approach to problem solving. What's on Offer - Life at Send Health Insurance - Provided through AXA, covering medical, dental, optical, mental health, and therapies. Employees also have free access to Spill, offering confidential mental health support and therapy. Life Insurance - Covers four times your basic salary, along with Income Protection for up to 36 months at 75% of salary, including rehabilitation support. Pension Scheme - A salary sacrifice pension scheme through Royal London. Send contributes 8%, with a minimum employee contribution of 4%. Time Off - 25 days of annual leave, plus public holidays . click apply for full job details
We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. Become part of our People and Change Team We create purposeful,innovativeand sustainable organisations that people want to be a part of. We do this by harnessing the power of people, data and technology to design, deliver and embed lasting change. Our work enables organisations and their people to perform at their highest potential in an increasingly digital, data,andAI enabledworld. Ourdiverse teamadviseclients on strategic workforce and organisational challenges, combining deep changeexpertisewith digital, data and AI-driven transformation. We work collaboratively across disciplines to design solutions that are practical,human-centredandoutcomes focused. We collaborate with cross-functional teams to create solutions tailored to client needs underpinned by our insights into emerging trends including AI, HRtechnologiesand workforce analytics. TheRole We arecurrentlyrecruiting Digital ChangeConsultants (ConsultantAnalyst,Consultant, SeniorConsultantgrades)with proven experience in digital change experienceattainedwithin industry or a consulting role to join our People and Change Capability. You will help clients design and deliver digital change and transformation programmes, integrating technology adoption withbehaviour change,organisational change, workforce transformation, and new ways of working. You will typically work on complex transformation programmes where success depends on both technology and people adoption. Hybrid working - our approach is to be in the office or on client site a minimum of 2 days per week. However, the actual time you spend and where you spend it will vary by role or assignment, including up to 5 days per week on a client site. Qualifications This role is ideal for hybrid profiles who combine strengths in change management with digital, data, agile or product-led delivery. We are looking for experiencein one or more of the following: Designing and deliveringdigital and datatransformationprogrammesthat balancetechnology implementationwith behavioural and cultural change. Practical experience applying change management fundamentals and methodologies (impact assessment, engagement, communications, adoption measurement) in fastmoving digital environments. Embeddingdigital-first ways of working to drive enablement and adoption, includingend-useradoption, mindset shift, capability building and coaching for leaders and teams. Understanding and application ofdigital toolsand techniques, such asmachinelearning, automation,andpredictive analytics,todevelop insights,inform decision-making,and enhance collaboration. Assessing the impact of large-scale digital transformations andunderstanding ofbehaviourchange topreparingbehaviouralinterventions that embed new ways of workingacrossall levels of an organisationto embracenew technologyand adapt ways of working to achieveorganisationalbenefits. Integrating dataanalytics, interpretationand insights into changemanagement,workforce planning, and decision-making processes. Understanding how digital platforms(e.g. ERP)impact workforce planning, culture, and decision-making. Leveraging data to measure change readiness, effectiveness,and enable informed decision making. Advising on skills implications of digital and AI adoption, including reskilling, capabilityupliftand workforce transition. Conducting user research and engagement activities (interviews, workshops, usability testing) to informdigitalchange strategies. You will bring many of the following attributes: Highlevelsofemotional intelligenceand experience working with a range of stakeholders so that youcan adaptyour approach to different client and organisational contexts. A collaborative and enthusiastic style,with flexibility to work on diverse challenges in small,cross functional, or largeteams. Strong analyticalthinkingandproblem-solvingskillswithan ability to deliverypracticalresults. Excellent written andoralcommunication skillswhich enableyouto translate complex digital concepts into clear,human-centredmessages. The ability to build trusted relationships quickly withcolleagues,clientsand senior stakeholders. Aforward-thinkingmindset with a strong interest in future of work, AI, digital transformation, workforcestrategyand people analytics. Professional accreditation or formal training (e.g. change management, agile, product, data or digital) is helpful but not essential. We place strong emphasis on learning and development. We know the skill-gap and 'somewhat need to tick every box' can get in the way of meeting brilliant candidates, so please don't hesitate to apply - we'd love to hear from you. Apply today by completing our online application Please be aware that some of our UK roles at PA Consulting require a UK security clearance. All PA people are required to undergo background checks and to achieve the Baseline Personnel Security Standard however, some UK roles also require higher levels of National Security Vetting, where applicants must have at least 5 years of continuous residency in the UK. We therefore ask that you only apply if you meet the residency requirements (i.e. you are a British citizen or have been resident in the UK for the past 5 years), as this is the prerequisite for a security clearance. If you're unsure about your eligibility, we encourage you to review the UK Government's guidance on security vetting before applying. Additional information Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world's most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self. We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits: Health and lifestyle perks accompanying private healthcare 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days Generous company pension scheme Opportunity to get involved with community and charity-based initiatives Annual performance-based bonus Tax efficient benefits (cycle to work, give as you earn) We're committed to advancing equality.We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief, veteran status, or any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups. Adjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us.
Feb 15, 2026
Full time
We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. Become part of our People and Change Team We create purposeful,innovativeand sustainable organisations that people want to be a part of. We do this by harnessing the power of people, data and technology to design, deliver and embed lasting change. Our work enables organisations and their people to perform at their highest potential in an increasingly digital, data,andAI enabledworld. Ourdiverse teamadviseclients on strategic workforce and organisational challenges, combining deep changeexpertisewith digital, data and AI-driven transformation. We work collaboratively across disciplines to design solutions that are practical,human-centredandoutcomes focused. We collaborate with cross-functional teams to create solutions tailored to client needs underpinned by our insights into emerging trends including AI, HRtechnologiesand workforce analytics. TheRole We arecurrentlyrecruiting Digital ChangeConsultants (ConsultantAnalyst,Consultant, SeniorConsultantgrades)with proven experience in digital change experienceattainedwithin industry or a consulting role to join our People and Change Capability. You will help clients design and deliver digital change and transformation programmes, integrating technology adoption withbehaviour change,organisational change, workforce transformation, and new ways of working. You will typically work on complex transformation programmes where success depends on both technology and people adoption. Hybrid working - our approach is to be in the office or on client site a minimum of 2 days per week. However, the actual time you spend and where you spend it will vary by role or assignment, including up to 5 days per week on a client site. Qualifications This role is ideal for hybrid profiles who combine strengths in change management with digital, data, agile or product-led delivery. We are looking for experiencein one or more of the following: Designing and deliveringdigital and datatransformationprogrammesthat balancetechnology implementationwith behavioural and cultural change. Practical experience applying change management fundamentals and methodologies (impact assessment, engagement, communications, adoption measurement) in fastmoving digital environments. Embeddingdigital-first ways of working to drive enablement and adoption, includingend-useradoption, mindset shift, capability building and coaching for leaders and teams. Understanding and application ofdigital toolsand techniques, such asmachinelearning, automation,andpredictive analytics,todevelop insights,inform decision-making,and enhance collaboration. Assessing the impact of large-scale digital transformations andunderstanding ofbehaviourchange topreparingbehaviouralinterventions that embed new ways of workingacrossall levels of an organisationto embracenew technologyand adapt ways of working to achieveorganisationalbenefits. Integrating dataanalytics, interpretationand insights into changemanagement,workforce planning, and decision-making processes. Understanding how digital platforms(e.g. ERP)impact workforce planning, culture, and decision-making. Leveraging data to measure change readiness, effectiveness,and enable informed decision making. Advising on skills implications of digital and AI adoption, including reskilling, capabilityupliftand workforce transition. Conducting user research and engagement activities (interviews, workshops, usability testing) to informdigitalchange strategies. You will bring many of the following attributes: Highlevelsofemotional intelligenceand experience working with a range of stakeholders so that youcan adaptyour approach to different client and organisational contexts. A collaborative and enthusiastic style,with flexibility to work on diverse challenges in small,cross functional, or largeteams. Strong analyticalthinkingandproblem-solvingskillswithan ability to deliverypracticalresults. Excellent written andoralcommunication skillswhich enableyouto translate complex digital concepts into clear,human-centredmessages. The ability to build trusted relationships quickly withcolleagues,clientsand senior stakeholders. Aforward-thinkingmindset with a strong interest in future of work, AI, digital transformation, workforcestrategyand people analytics. Professional accreditation or formal training (e.g. change management, agile, product, data or digital) is helpful but not essential. We place strong emphasis on learning and development. We know the skill-gap and 'somewhat need to tick every box' can get in the way of meeting brilliant candidates, so please don't hesitate to apply - we'd love to hear from you. Apply today by completing our online application Please be aware that some of our UK roles at PA Consulting require a UK security clearance. All PA people are required to undergo background checks and to achieve the Baseline Personnel Security Standard however, some UK roles also require higher levels of National Security Vetting, where applicants must have at least 5 years of continuous residency in the UK. We therefore ask that you only apply if you meet the residency requirements (i.e. you are a British citizen or have been resident in the UK for the past 5 years), as this is the prerequisite for a security clearance. If you're unsure about your eligibility, we encourage you to review the UK Government's guidance on security vetting before applying. Additional information Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world's most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self. We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits: Health and lifestyle perks accompanying private healthcare 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days Generous company pension scheme Opportunity to get involved with community and charity-based initiatives Annual performance-based bonus Tax efficient benefits (cycle to work, give as you earn) We're committed to advancing equality.We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief, veteran status, or any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups. Adjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us.
ROLE: Business Analytics Specialists x 2 HOURS: Monday - Friday - 08:30 - 17:00 SALARY: Negotiable, dependent upon skills and experience BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based - Clover Nook, Somercotes / Remote working Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. We are delighted to be recruiting Business Analytics Specialists to join our growing I.T. Team, to leverage data and analytical tools, and extract and interpret valuable insights which provide data-driven decision insight, business intelligence, reporting and analysis, and dashboard creation for our various functions. WHAT OUR BUSINESS ANALYTICS SPECIALISTS DO: Understand decision-making processes, workflows, and business and information needs o Translate business needs into analytics, reporting requirements to support workflows and decision making Understand information needs, and identify ways to visualise and present user-friendly information, clearly Proactively mine data warehouses to identify trends and patterns, and generate insights Deliver enhanced information visualisation through the development of dashboards and user interfaces Work closely with system support, solution architects, and business units for knowledge sharing, mentoring, and training Develop analytical strategies to solve business problems by understanding the business problem, identifying relevant data, gathering and summarising data meaningfully, and applying appropriate analysis Transform complex data into easy-to-follow reporting, through graphing, charts, and dashboards Design and implement components of the ETL process from various sources into the organisation's data systems WHAT WE NEED FROM OUR BUSINESS ANALYTICS SPECIALISTS: A degree in Data Science, Computer Science, Management Information Systems (MIS), Finance, Statistics, or a related field could be an advantage Significant experience as a Data Analyst, Business Intelligence / BI Analyst, Market Research Analyst, Financial Analyst, Statistician, or equivalent role Experience collaborating with cross-functional teams, at all levels Experience with using business user data for the purpose of providing data-driven insights and recommendations that support strategic decision-making processes Experience of the creation of reports, dashboards, and data visualisations to communicate insights and findings to a variety of internal and external stakeholders Substantial experience with relational customer databases and query tools Design experience in Microsoft Azure/Fabric and Power BI WHAT WE OFFER OUR BUSINESS ANALYTICS SPECIALISTS: You will be rewarded with a very competitive basic salary 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
Feb 15, 2026
Full time
ROLE: Business Analytics Specialists x 2 HOURS: Monday - Friday - 08:30 - 17:00 SALARY: Negotiable, dependent upon skills and experience BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based - Clover Nook, Somercotes / Remote working Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. We are delighted to be recruiting Business Analytics Specialists to join our growing I.T. Team, to leverage data and analytical tools, and extract and interpret valuable insights which provide data-driven decision insight, business intelligence, reporting and analysis, and dashboard creation for our various functions. WHAT OUR BUSINESS ANALYTICS SPECIALISTS DO: Understand decision-making processes, workflows, and business and information needs o Translate business needs into analytics, reporting requirements to support workflows and decision making Understand information needs, and identify ways to visualise and present user-friendly information, clearly Proactively mine data warehouses to identify trends and patterns, and generate insights Deliver enhanced information visualisation through the development of dashboards and user interfaces Work closely with system support, solution architects, and business units for knowledge sharing, mentoring, and training Develop analytical strategies to solve business problems by understanding the business problem, identifying relevant data, gathering and summarising data meaningfully, and applying appropriate analysis Transform complex data into easy-to-follow reporting, through graphing, charts, and dashboards Design and implement components of the ETL process from various sources into the organisation's data systems WHAT WE NEED FROM OUR BUSINESS ANALYTICS SPECIALISTS: A degree in Data Science, Computer Science, Management Information Systems (MIS), Finance, Statistics, or a related field could be an advantage Significant experience as a Data Analyst, Business Intelligence / BI Analyst, Market Research Analyst, Financial Analyst, Statistician, or equivalent role Experience collaborating with cross-functional teams, at all levels Experience with using business user data for the purpose of providing data-driven insights and recommendations that support strategic decision-making processes Experience of the creation of reports, dashboards, and data visualisations to communicate insights and findings to a variety of internal and external stakeholders Substantial experience with relational customer databases and query tools Design experience in Microsoft Azure/Fabric and Power BI WHAT WE OFFER OUR BUSINESS ANALYTICS SPECIALISTS: You will be rewarded with a very competitive basic salary 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. Become part of our People and Change Team We create purposeful,innovativeand sustainable organisations that people want to be a part of. We do this by harnessing the power of people, data and technology to design, deliver and embed lasting change. Our work enables organisations and their people to perform at their highest potential in an increasingly digital, data,andAI enabledworld. Ourdiverse teamadviseclients on strategic workforce and organisational challenges, combining deep changeexpertisewith digital, data and AI-driven transformation. We work collaboratively across disciplines to design solutions that are practical,human-centredandoutcomes focused. We collaborate with cross-functional teams to create solutions tailored to client needs underpinned by our insights into emerging trends including AI, HRtechnologiesand workforce analytics. TheRole We arecurrentlyrecruiting Digital ChangeConsultants (ConsultantAnalyst,Consultant, SeniorConsultantgrades)with proven experience in digital change experienceattainedwithin industry or a consulting role to join our People and Change Capability. You will help clients design and deliver digital change and transformation programmes, integrating technology adoption withbehaviour change,organisational change, workforce transformation, and new ways of working. You will typically work on complex transformation programmes where success depends on both technology and people adoption. Hybrid working - our approach is to be in the office or on client site a minimum of 2 days per week. However, the actual time you spend and where you spend it will vary by role or assignment, including up to 5 days per week on a client site. Qualifications This role is ideal for hybrid profiles who combine strengths in change management with digital, data, agile or product-led delivery. We are looking for experiencein one or more of the following: Designing and deliveringdigital and datatransformationprogrammesthat balancetechnology implementationwith behavioural and cultural change. Practical experience applying change management fundamentals and methodologies (impact assessment, engagement, communications, adoption measurement) in fastmoving digital environments. Embeddingdigital-first ways of working to drive enablement and adoption, includingend-useradoption, mindset shift, capability building and coaching for leaders and teams. Understanding and application ofdigital toolsand techniques, such asmachinelearning, automation,andpredictive analytics,todevelop insights,inform decision-making,and enhance collaboration. Assessing the impact of large-scale digital transformations andunderstanding ofbehaviourchange topreparingbehaviouralinterventions that embed new ways of workingacrossall levels of an organisationto embracenew technologyand adapt ways of working to achieveorganisationalbenefits. Integrating dataanalytics, interpretationand insights into changemanagement,workforce planning, and decision-making processes. Understanding how digital platforms(e.g. ERP)impact workforce planning, culture, and decision-making. Leveraging data to measure change readiness, effectiveness,and enable informed decision making. Advising on skills implications of digital and AI adoption, including reskilling, capabilityupliftand workforce transition. Conducting user research and engagement activities (interviews, workshops, usability testing) to informdigitalchange strategies. You will bring many of the following attributes: Highlevelsofemotional intelligenceand experience working with a range of stakeholders so that youcan adaptyour approach to different client and organisational contexts. A collaborative and enthusiastic style,with flexibility to work on diverse challenges in small,cross functional, or largeteams. Strong analyticalthinkingandproblem-solvingskillswithan ability to deliverypracticalresults. Excellent written andoralcommunication skillswhich enableyouto translate complex digital concepts into clear,human-centredmessages. The ability to build trusted relationships quickly withcolleagues,clientsand senior stakeholders. Aforward-thinkingmindset with a strong interest in future of work, AI, digital transformation, workforcestrategyand people analytics. Professional accreditation or formal training (e.g. change management, agile, product, data or digital) is helpful but not essential. We place strong emphasis on learning and development. We know the skill-gap and 'somewhat need to tick every box' can get in the way of meeting brilliant candidates, so please don't hesitate to apply - we'd love to hear from you. Apply today by completing our online application Please be aware that some of our UK roles at PA Consulting require a UK security clearance. All PA people are required to undergo background checks and to achieve the Baseline Personnel Security Standard however, some UK roles also require higher levels of National Security Vetting, where applicants must have at least 5 years of continuous residency in the UK. We therefore ask that you only apply if you meet the residency requirements (i.e. you are a British citizen or have been resident in the UK for the past 5 years), as this is the prerequisite for a security clearance. If you're unsure about your eligibility, we encourage you to review the UK Government's guidance on security vetting before applying. Additional information Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world's most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self. We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits: Health and lifestyle perks accompanying private healthcare 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days Generous company pension scheme Opportunity to get involved with community and charity-based initiatives Annual performance-based bonus Tax efficient benefits (cycle to work, give as you earn) We're committed to advancing equality.We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief, veteran status, or any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups. Adjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us.
Feb 15, 2026
Full time
We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. Become part of our People and Change Team We create purposeful,innovativeand sustainable organisations that people want to be a part of. We do this by harnessing the power of people, data and technology to design, deliver and embed lasting change. Our work enables organisations and their people to perform at their highest potential in an increasingly digital, data,andAI enabledworld. Ourdiverse teamadviseclients on strategic workforce and organisational challenges, combining deep changeexpertisewith digital, data and AI-driven transformation. We work collaboratively across disciplines to design solutions that are practical,human-centredandoutcomes focused. We collaborate with cross-functional teams to create solutions tailored to client needs underpinned by our insights into emerging trends including AI, HRtechnologiesand workforce analytics. TheRole We arecurrentlyrecruiting Digital ChangeConsultants (ConsultantAnalyst,Consultant, SeniorConsultantgrades)with proven experience in digital change experienceattainedwithin industry or a consulting role to join our People and Change Capability. You will help clients design and deliver digital change and transformation programmes, integrating technology adoption withbehaviour change,organisational change, workforce transformation, and new ways of working. You will typically work on complex transformation programmes where success depends on both technology and people adoption. Hybrid working - our approach is to be in the office or on client site a minimum of 2 days per week. However, the actual time you spend and where you spend it will vary by role or assignment, including up to 5 days per week on a client site. Qualifications This role is ideal for hybrid profiles who combine strengths in change management with digital, data, agile or product-led delivery. We are looking for experiencein one or more of the following: Designing and deliveringdigital and datatransformationprogrammesthat balancetechnology implementationwith behavioural and cultural change. Practical experience applying change management fundamentals and methodologies (impact assessment, engagement, communications, adoption measurement) in fastmoving digital environments. Embeddingdigital-first ways of working to drive enablement and adoption, includingend-useradoption, mindset shift, capability building and coaching for leaders and teams. Understanding and application ofdigital toolsand techniques, such asmachinelearning, automation,andpredictive analytics,todevelop insights,inform decision-making,and enhance collaboration. Assessing the impact of large-scale digital transformations andunderstanding ofbehaviourchange topreparingbehaviouralinterventions that embed new ways of workingacrossall levels of an organisationto embracenew technologyand adapt ways of working to achieveorganisationalbenefits. Integrating dataanalytics, interpretationand insights into changemanagement,workforce planning, and decision-making processes. Understanding how digital platforms(e.g. ERP)impact workforce planning, culture, and decision-making. Leveraging data to measure change readiness, effectiveness,and enable informed decision making. Advising on skills implications of digital and AI adoption, including reskilling, capabilityupliftand workforce transition. Conducting user research and engagement activities (interviews, workshops, usability testing) to informdigitalchange strategies. You will bring many of the following attributes: Highlevelsofemotional intelligenceand experience working with a range of stakeholders so that youcan adaptyour approach to different client and organisational contexts. A collaborative and enthusiastic style,with flexibility to work on diverse challenges in small,cross functional, or largeteams. Strong analyticalthinkingandproblem-solvingskillswithan ability to deliverypracticalresults. Excellent written andoralcommunication skillswhich enableyouto translate complex digital concepts into clear,human-centredmessages. The ability to build trusted relationships quickly withcolleagues,clientsand senior stakeholders. Aforward-thinkingmindset with a strong interest in future of work, AI, digital transformation, workforcestrategyand people analytics. Professional accreditation or formal training (e.g. change management, agile, product, data or digital) is helpful but not essential. We place strong emphasis on learning and development. We know the skill-gap and 'somewhat need to tick every box' can get in the way of meeting brilliant candidates, so please don't hesitate to apply - we'd love to hear from you. Apply today by completing our online application Please be aware that some of our UK roles at PA Consulting require a UK security clearance. All PA people are required to undergo background checks and to achieve the Baseline Personnel Security Standard however, some UK roles also require higher levels of National Security Vetting, where applicants must have at least 5 years of continuous residency in the UK. We therefore ask that you only apply if you meet the residency requirements (i.e. you are a British citizen or have been resident in the UK for the past 5 years), as this is the prerequisite for a security clearance. If you're unsure about your eligibility, we encourage you to review the UK Government's guidance on security vetting before applying. Additional information Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world's most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self. We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits: Health and lifestyle perks accompanying private healthcare 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days Generous company pension scheme Opportunity to get involved with community and charity-based initiatives Annual performance-based bonus Tax efficient benefits (cycle to work, give as you earn) We're committed to advancing equality.We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief, veteran status, or any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups. Adjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us.
At Vanta, our mission is to help businesses earn and prove trust.We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As Vanta's Value Engineer, you will focus on demonstrating the ROI of Vanta to our prospective customers, helping to drive increased revenue growth, and collaborating with economic buyers to expand contract sizes. You will leverage your analytical skills and consulting experience to articulate the value of our services and identify growth opportunities. The Value Engineering team is focused on engaging in key deals across Vanta's prospects, customers, and partners. They explain the value of Vanta and the monetary benefit gained from deploying it. The outcomes from these conversations enhance Vanta's annual contract value (ACV) and shorten time to win. Their responsibilities include: Value Articulation: Working closely with sales teams to articulate the distinct value of Vanta through tailored ROI models and strategic messaging. Sales Enablement: Developing scalable self-service tools and training programs to enable the sales team to effectively communicate value in customer engagements, even when a consultant is not present. Deal Support: Directly participating in high-impact deals to ensure that Vanta's value proposition is clearly understood and leveraged to close deals more effectively. The Value Engineer will play a key role in advancing this mission by developing Vanta's value framework, working with our Product teams to collect user benchmark data, publishing thought leadership on customer trends, and collaborating with customer executive stakeholders to measure the potential ROI of their Vanta investment. What you'll do as a Value Engineer at Vanta: ROI Model Design and Adoption: Collaborate with cross-functional teams to design, implement, and optimise ROI models (built on our SaaS platform, Minoa) tailored to different market segments. Ensure widespread adoption of these models among sales teams. Value Framework Development: Edit and enhance the existing value framework for pre-sales and post-sales processes to ensure alignment with customer needs and market trends. Create comprehensive industry and market segment briefs to support account executives in customer engagements. Impact Reporting: Report on the internal impact of Value Engineering initiatives, providing insights and data to inform strategic decision-making. Collect and analyse case studies with measurable ROI metrics, mapping them to our ROI models. Sales Coaching and Support: Coach and train startup account executives on effectively utilizing ROI assets in sales deals, enhancing their ability to communicate value to customers. Act as a resource for all sales teams to ensure understanding and proper usage of ROI models and frameworks. Collaboration: Work closely with product marketing, sales development teams, and analyst relations to align messaging and support materials. Foster a collaborative environment to drive continuous improvement in Value Engineering processes. How to be successful in this role: Bachelor's degree in Business, Marketing, Finance, or a related field. 5+ years of experience in a value engineering, sales enablement, or similar role, preferably within the SaaS industry. Strong analytical skills with a solid understanding of ROI metrics and financial modeling. Excellent communication skills, both written and verbal, with the ability to present complex information clearly and persuasively. Experience working with diverse market segments, including startups, mid-market, and enterprise clients. Proficiency in using CRM tools and analytics software. Open to using AI to amplify their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact What you can expect as a Vanta'n: Industry-competitive salary and equity 100% covered medical, dental, and vision benefits with dependents coverage 16 weeks paid Parental Leave for all new parents Health & wellness stipend Remote workspace, internet, and mobile phone stipend Commuter benefits for team members who attend the office Pension matching 25 days of Annual Leave per year and unlimited sick time 8 company-paid holidays Virtual team building activities, lunch and learns, and other company-wide events! Offices in SF, NYC, London, Dublin, Tel Aviv, and Sydney At Vanta, we are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for all. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of all backgrounds to apply. About Vanta We started in 2018, in the wake of several high-profile data breaches. Online security was only becoming more important, but we knew firsthand how hard it could be for fast-growing companies to invest the time and manpower it takes to build a solid security foundation.Vanta was inspired by a vision to restore trust in internet businesses by enabling companies to improve and prove their security. From our early days automating security monitoring for compliance standards like SOC 2, HIPAA and ISO 27001 to creating the world's leading Trust Management Platform, our vision remains unchanged. Now more than ever, making security continuous-not just a point-in-time check- is essential. Thousands of companies rely on Vanta to build, maintain and demonstrate their trust- all in a way that's real-time and transparent.
Feb 15, 2026
Full time
At Vanta, our mission is to help businesses earn and prove trust.We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As Vanta's Value Engineer, you will focus on demonstrating the ROI of Vanta to our prospective customers, helping to drive increased revenue growth, and collaborating with economic buyers to expand contract sizes. You will leverage your analytical skills and consulting experience to articulate the value of our services and identify growth opportunities. The Value Engineering team is focused on engaging in key deals across Vanta's prospects, customers, and partners. They explain the value of Vanta and the monetary benefit gained from deploying it. The outcomes from these conversations enhance Vanta's annual contract value (ACV) and shorten time to win. Their responsibilities include: Value Articulation: Working closely with sales teams to articulate the distinct value of Vanta through tailored ROI models and strategic messaging. Sales Enablement: Developing scalable self-service tools and training programs to enable the sales team to effectively communicate value in customer engagements, even when a consultant is not present. Deal Support: Directly participating in high-impact deals to ensure that Vanta's value proposition is clearly understood and leveraged to close deals more effectively. The Value Engineer will play a key role in advancing this mission by developing Vanta's value framework, working with our Product teams to collect user benchmark data, publishing thought leadership on customer trends, and collaborating with customer executive stakeholders to measure the potential ROI of their Vanta investment. What you'll do as a Value Engineer at Vanta: ROI Model Design and Adoption: Collaborate with cross-functional teams to design, implement, and optimise ROI models (built on our SaaS platform, Minoa) tailored to different market segments. Ensure widespread adoption of these models among sales teams. Value Framework Development: Edit and enhance the existing value framework for pre-sales and post-sales processes to ensure alignment with customer needs and market trends. Create comprehensive industry and market segment briefs to support account executives in customer engagements. Impact Reporting: Report on the internal impact of Value Engineering initiatives, providing insights and data to inform strategic decision-making. Collect and analyse case studies with measurable ROI metrics, mapping them to our ROI models. Sales Coaching and Support: Coach and train startup account executives on effectively utilizing ROI assets in sales deals, enhancing their ability to communicate value to customers. Act as a resource for all sales teams to ensure understanding and proper usage of ROI models and frameworks. Collaboration: Work closely with product marketing, sales development teams, and analyst relations to align messaging and support materials. Foster a collaborative environment to drive continuous improvement in Value Engineering processes. How to be successful in this role: Bachelor's degree in Business, Marketing, Finance, or a related field. 5+ years of experience in a value engineering, sales enablement, or similar role, preferably within the SaaS industry. Strong analytical skills with a solid understanding of ROI metrics and financial modeling. Excellent communication skills, both written and verbal, with the ability to present complex information clearly and persuasively. Experience working with diverse market segments, including startups, mid-market, and enterprise clients. Proficiency in using CRM tools and analytics software. Open to using AI to amplify their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact What you can expect as a Vanta'n: Industry-competitive salary and equity 100% covered medical, dental, and vision benefits with dependents coverage 16 weeks paid Parental Leave for all new parents Health & wellness stipend Remote workspace, internet, and mobile phone stipend Commuter benefits for team members who attend the office Pension matching 25 days of Annual Leave per year and unlimited sick time 8 company-paid holidays Virtual team building activities, lunch and learns, and other company-wide events! Offices in SF, NYC, London, Dublin, Tel Aviv, and Sydney At Vanta, we are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for all. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of all backgrounds to apply. About Vanta We started in 2018, in the wake of several high-profile data breaches. Online security was only becoming more important, but we knew firsthand how hard it could be for fast-growing companies to invest the time and manpower it takes to build a solid security foundation.Vanta was inspired by a vision to restore trust in internet businesses by enabling companies to improve and prove their security. From our early days automating security monitoring for compliance standards like SOC 2, HIPAA and ISO 27001 to creating the world's leading Trust Management Platform, our vision remains unchanged. Now more than ever, making security continuous-not just a point-in-time check- is essential. Thousands of companies rely on Vanta to build, maintain and demonstrate their trust- all in a way that's real-time and transparent.
A leading automotive company is seeking a Vendor Management Analyst based in Dunton. This role involves coordinating due diligence activities, maintaining accurate vendor data, and collaborating with cross-functional teams to manage vendor risks. Candidates should have 2-5 years of relevant experience, strong organisational skills, and proficiency in Excel and PowerPoint. The position requires attending the Dunton Campus typically four days a week.
Feb 15, 2026
Full time
A leading automotive company is seeking a Vendor Management Analyst based in Dunton. This role involves coordinating due diligence activities, maintaining accurate vendor data, and collaborating with cross-functional teams to manage vendor risks. Candidates should have 2-5 years of relevant experience, strong organisational skills, and proficiency in Excel and PowerPoint. The position requires attending the Dunton Campus typically four days a week.
ROLE TITLE: Business Analyst LOCATION: Hybrid / Occasional Office Travel Required (Leicester; London; Manchester) CLEARANCE: 5 Years UK Residency Required We are actively looking to secure a Business Analyst to join Experis. Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively. Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development. Job Purpose/The Role: This Business Analyst role sits between functional and technical disciplines, requiring someone comfortable operating within a technical delivery environment. The successful candidate will facilitate user workshops to capture and document business processes, requirements, and acceptance criteria, translating these into clear process maps and user stories. Acting as a bridge between business stakeholders and cross-domain technical teams, including Architects and Developers, the BA will ensure requirements are well-defined, refined, and consistently understood throughout the delivery lifecycle. Your Key Responsibilities: Facilitate workshops to gather and document business requirements. Produce process maps, user stories, and acceptance criteria. Bridge communication between business and technical teams. Support backlog refinement and requirement clarity. Ensure traceability throughout the delivery lifecycle. Your Skills: 5 Years UK Residency Required Process mapping Requirements gathering User story documentation Acceptance criteria documentation/refinement Workshop facilitation Benefits Include: Contributory pension scheme Employee Assistance Program Medical and Dental cover 22 days holiday + bank holidays Maternity Pay/Shared Parental leave and paternity leave Sick pay Suitable Candidates should submit CVs in the first instance.
Feb 15, 2026
Contractor
ROLE TITLE: Business Analyst LOCATION: Hybrid / Occasional Office Travel Required (Leicester; London; Manchester) CLEARANCE: 5 Years UK Residency Required We are actively looking to secure a Business Analyst to join Experis. Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively. Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development. Job Purpose/The Role: This Business Analyst role sits between functional and technical disciplines, requiring someone comfortable operating within a technical delivery environment. The successful candidate will facilitate user workshops to capture and document business processes, requirements, and acceptance criteria, translating these into clear process maps and user stories. Acting as a bridge between business stakeholders and cross-domain technical teams, including Architects and Developers, the BA will ensure requirements are well-defined, refined, and consistently understood throughout the delivery lifecycle. Your Key Responsibilities: Facilitate workshops to gather and document business requirements. Produce process maps, user stories, and acceptance criteria. Bridge communication between business and technical teams. Support backlog refinement and requirement clarity. Ensure traceability throughout the delivery lifecycle. Your Skills: 5 Years UK Residency Required Process mapping Requirements gathering User story documentation Acceptance criteria documentation/refinement Workshop facilitation Benefits Include: Contributory pension scheme Employee Assistance Program Medical and Dental cover 22 days holiday + bank holidays Maternity Pay/Shared Parental leave and paternity leave Sick pay Suitable Candidates should submit CVs in the first instance.
Business Intelligence Analyst Department: Finance Employment Type: Full Time Location: Liphook (Office Based) Compensation: £45,000 - £55,000 / year Description Rocksteady Music School is the UK's largest rock and pop school. We teach fun and inclusive in school band lessons to primary age children. Our mission is simple: to amplify children's self belief and remove barriers to music education. We're currently in thousands of schools in the UK, teaching tens of thousands of children every week - and we're growing fast. Our beautiful converted manor house in rural Liphook is home to our central office teams. From there, we all play our part in supporting our band leaders to reach as many children as possible with their lessons. We are a community of music lovers using our individual talents to help give children the self belief to succeed. That's what gets us out of bed in the morning. We are seeking a Business Intelligence Analyst to join our newly formed BI team. This is an exciting opportunity to own the internal BI agenda in a rapidly growing business, where there is currently limited insight generation. Our primary in house operational system holds extensive backend data but has limited user facing analytics capabilities. We are now embarking on a strategic data transformation programme to unlock insights across the business and enable data driven decision making. This is a pivotal role in building our analytical capability from the ground up. As Business Intelligence Analyst you will: Lead rigorous analysis across five priority business areas: Sales efficiency and effectiveness Customer retention analysis and programme engagement metrics Market penetration and addressable market analysis Staff retention and employee performance analysis Customer performance profiling and ideal customer profile development Be instrumental in translating business requirements into analytics, validating data quality, and designing dashboards that drive business decisions. Work alongside a third party BI implementation partner who will build and maintain the underlying data warehouse infrastructure and semantic model. Focus on business partnership, metric definition, data validation, and stakeholder enablement. Conduct robust analytical investigations to uncover trends, root causes, and actionable insights, synthesising findings into clear, evidence based recommendations supported by high quality reporting for senior leaders and cross functional teams. Drive analytical excellence across the organisation by resolving data quality issues with stakeholders and technical partners, and establishing consistent methodologies, standards, and best practice approaches. Partner with business teams to define and prioritise reporting needs, designing and building coherent, connected dashboards that present complex data in clear, actionable visual formats while maintaining accuracy, consistency, and a single version of the truth. Maintain and evolve dashboards as requirements change, documenting logic and guidance, and supporting the shift toward self service BI by empowering users responsibly while upholding robust data governance. Define and validate business metrics, KPIs, and acceptance criteria; conduct thorough UAT across the data warehouse, semantic model, and dashboard outputs - ensuring accuracy through reconciliation against source systems, testing complex edge cases, and confirming structures, relationships, and filters behave as intended. Sign off data releases by confirming they meet business objectives, and document all data definitions, assumptions, and standards to ensure consistent interpretation and reliable use of metrics across the organisation. Partner closely with business teams to understand their analytical needs, explain data definitions and methodologies, present insights in clear, non technical language, and support stakeholders in interpreting and acting on findings. Serve as the primary contact for analytical queries, championing data quality and consistency while gathering feedback to iterate and improve reports, dashboards, and analytical outputs as the business scales. As a Business Intelligence Analyst you'll need: Essential Experience in BI or data analysis, with strong SQL, advanced Excel, hands on dashboard development (Power BI/Tableau), and a proven track record of effective stakeholder collaboration. Solid understanding of relational databases, data validation, reconciliation, QA, and core ETL/data pipeline concepts. Strong problem solver with rigorous, evidence based thinking, able to structure complex problems and spot anomalies. Comfortable with ambiguity and translating business questions into clear analytical requirements. Ability to understand business context, define KPIs/metrics, and translate needs into analytical solutions. Confident engaging non technical stakeholders and prioritising work by business impact. Clear communicator who can explain technical concepts simply; collaborative, proactive, and able to manage multiple priorities. Ownership mentality and comfort working in a scaling, less structured environment. Desirable Experience in SaaS, education, or B2B services; implementing BI in early stage analytics environments. Knowledge of data governance, UAT, cloud platforms (Azure/AWS/GCP), semantic models, and self service BI. Benefits Hybrid Remote (3 days in office, 2 days remote) Salary £45,000-£55,000 per annum (depending on experience) 35 hours per week 28 days holiday plus bank holidays Free onsite parking Personal development opportunities Comprehensive benefits package including discounts on everyday purchases, free 24/7 GP service Enhanced maternity and paternity pay. Employee discount at nationwide music instrument retailers. Celebratory staff away days, Christmas parties and social events. Opportunities to work with the Rocksteady Foundation, reaching children and young people in charities and support groups across the UK. This role offers genuine growth potential. A successful candidate who delivers impact on the priority insight areas and demonstrates ownership of the BI agenda will have the opportunity to progress toward a senior or lead role within the BI function as we scale. Every once in a while, you get the chance to be part of something really special. When you join Rocksteady, you know immediately that you've found it. We might be growing fast but we pay special attention to protecting our unique working culture and ensuring everyone feels comfortable to be themselves at work. We look out for each other, welcome new colleagues as friends and stay true to our small company roots; rolling up our sleeves if a job needs doing, solving problems together and, most importantly, always putting the children first. Likeminded people are joining us and we're reaching more and more children with our lessons every week. We keep growing because we're driven by our passion for the life changing nature of music. Join us and use your skills for good. Your Passion. Their Future. Additional Information We are committed to safeguarding and promoting the welfare of all children and expect all our staff to share this commitment. As this role involves regular work with children and young people, and meets the definition of regulated activity, it is exempt from the Rehabilitation of Offenders Act 1974. Under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 you must disclose all unprotected unspent and spent cautions and convictions. Further details on what convictions must be declared can be found in the Government's Guidance on the Rehabilitation of Offenders Act 1974 and the Exceptions Order 1975. If you are offered this position, Rocksteady will ask you to complete an enhanced DBS check with a children's barred list check. It is an offence for an individual who has been barred from working with children to apply for regulated activity. Providing false information is also an offence and could result in the rejection of the applicant, summarily dismissal if selected, and possible referral to the police. Rocksteady Music School is an equal opportunity employer. We are committed to the fair treatment of staff, potential staff, and of our services, regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical/mental disability, or offending background. To find out more about Rocksteady, check out our website. View our Privacy Policy for details on how we manage your personal data.
Feb 15, 2026
Full time
Business Intelligence Analyst Department: Finance Employment Type: Full Time Location: Liphook (Office Based) Compensation: £45,000 - £55,000 / year Description Rocksteady Music School is the UK's largest rock and pop school. We teach fun and inclusive in school band lessons to primary age children. Our mission is simple: to amplify children's self belief and remove barriers to music education. We're currently in thousands of schools in the UK, teaching tens of thousands of children every week - and we're growing fast. Our beautiful converted manor house in rural Liphook is home to our central office teams. From there, we all play our part in supporting our band leaders to reach as many children as possible with their lessons. We are a community of music lovers using our individual talents to help give children the self belief to succeed. That's what gets us out of bed in the morning. We are seeking a Business Intelligence Analyst to join our newly formed BI team. This is an exciting opportunity to own the internal BI agenda in a rapidly growing business, where there is currently limited insight generation. Our primary in house operational system holds extensive backend data but has limited user facing analytics capabilities. We are now embarking on a strategic data transformation programme to unlock insights across the business and enable data driven decision making. This is a pivotal role in building our analytical capability from the ground up. As Business Intelligence Analyst you will: Lead rigorous analysis across five priority business areas: Sales efficiency and effectiveness Customer retention analysis and programme engagement metrics Market penetration and addressable market analysis Staff retention and employee performance analysis Customer performance profiling and ideal customer profile development Be instrumental in translating business requirements into analytics, validating data quality, and designing dashboards that drive business decisions. Work alongside a third party BI implementation partner who will build and maintain the underlying data warehouse infrastructure and semantic model. Focus on business partnership, metric definition, data validation, and stakeholder enablement. Conduct robust analytical investigations to uncover trends, root causes, and actionable insights, synthesising findings into clear, evidence based recommendations supported by high quality reporting for senior leaders and cross functional teams. Drive analytical excellence across the organisation by resolving data quality issues with stakeholders and technical partners, and establishing consistent methodologies, standards, and best practice approaches. Partner with business teams to define and prioritise reporting needs, designing and building coherent, connected dashboards that present complex data in clear, actionable visual formats while maintaining accuracy, consistency, and a single version of the truth. Maintain and evolve dashboards as requirements change, documenting logic and guidance, and supporting the shift toward self service BI by empowering users responsibly while upholding robust data governance. Define and validate business metrics, KPIs, and acceptance criteria; conduct thorough UAT across the data warehouse, semantic model, and dashboard outputs - ensuring accuracy through reconciliation against source systems, testing complex edge cases, and confirming structures, relationships, and filters behave as intended. Sign off data releases by confirming they meet business objectives, and document all data definitions, assumptions, and standards to ensure consistent interpretation and reliable use of metrics across the organisation. Partner closely with business teams to understand their analytical needs, explain data definitions and methodologies, present insights in clear, non technical language, and support stakeholders in interpreting and acting on findings. Serve as the primary contact for analytical queries, championing data quality and consistency while gathering feedback to iterate and improve reports, dashboards, and analytical outputs as the business scales. As a Business Intelligence Analyst you'll need: Essential Experience in BI or data analysis, with strong SQL, advanced Excel, hands on dashboard development (Power BI/Tableau), and a proven track record of effective stakeholder collaboration. Solid understanding of relational databases, data validation, reconciliation, QA, and core ETL/data pipeline concepts. Strong problem solver with rigorous, evidence based thinking, able to structure complex problems and spot anomalies. Comfortable with ambiguity and translating business questions into clear analytical requirements. Ability to understand business context, define KPIs/metrics, and translate needs into analytical solutions. Confident engaging non technical stakeholders and prioritising work by business impact. Clear communicator who can explain technical concepts simply; collaborative, proactive, and able to manage multiple priorities. Ownership mentality and comfort working in a scaling, less structured environment. Desirable Experience in SaaS, education, or B2B services; implementing BI in early stage analytics environments. Knowledge of data governance, UAT, cloud platforms (Azure/AWS/GCP), semantic models, and self service BI. Benefits Hybrid Remote (3 days in office, 2 days remote) Salary £45,000-£55,000 per annum (depending on experience) 35 hours per week 28 days holiday plus bank holidays Free onsite parking Personal development opportunities Comprehensive benefits package including discounts on everyday purchases, free 24/7 GP service Enhanced maternity and paternity pay. Employee discount at nationwide music instrument retailers. Celebratory staff away days, Christmas parties and social events. Opportunities to work with the Rocksteady Foundation, reaching children and young people in charities and support groups across the UK. This role offers genuine growth potential. A successful candidate who delivers impact on the priority insight areas and demonstrates ownership of the BI agenda will have the opportunity to progress toward a senior or lead role within the BI function as we scale. Every once in a while, you get the chance to be part of something really special. When you join Rocksteady, you know immediately that you've found it. We might be growing fast but we pay special attention to protecting our unique working culture and ensuring everyone feels comfortable to be themselves at work. We look out for each other, welcome new colleagues as friends and stay true to our small company roots; rolling up our sleeves if a job needs doing, solving problems together and, most importantly, always putting the children first. Likeminded people are joining us and we're reaching more and more children with our lessons every week. We keep growing because we're driven by our passion for the life changing nature of music. Join us and use your skills for good. Your Passion. Their Future. Additional Information We are committed to safeguarding and promoting the welfare of all children and expect all our staff to share this commitment. As this role involves regular work with children and young people, and meets the definition of regulated activity, it is exempt from the Rehabilitation of Offenders Act 1974. Under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 you must disclose all unprotected unspent and spent cautions and convictions. Further details on what convictions must be declared can be found in the Government's Guidance on the Rehabilitation of Offenders Act 1974 and the Exceptions Order 1975. If you are offered this position, Rocksteady will ask you to complete an enhanced DBS check with a children's barred list check. It is an offence for an individual who has been barred from working with children to apply for regulated activity. Providing false information is also an offence and could result in the rejection of the applicant, summarily dismissal if selected, and possible referral to the police. Rocksteady Music School is an equal opportunity employer. We are committed to the fair treatment of staff, potential staff, and of our services, regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical/mental disability, or offending background. To find out more about Rocksteady, check out our website. View our Privacy Policy for details on how we manage your personal data.
Head of Digital Delivery - Funds PA26DIGRQ1003 page is loaded Head of Digital Delivery - Funds PA26DIGRQ1003locations: London UK: Basildon, UKtime type: Full timeposted on: Posted Yesterdayjob requisition id: R40454As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Get To Know Us: SS&CGlobal Investor Distribution Solutions (GIDS) provides information processing and computer software services and products. The Company's operating segments include financial markets, customer management, professional services, and output solutions. SS&C GIDS serves the alternative investments, asset and wealth management, banking and lending, insurance, and real estate industries.As part of the Global Digital team at GIDS, you'll play a crucial role in managing the delivery of digital technologies across TA, Superannuation, Wealth industries for a world-leading Financial Services Technology firm. Why You Will Love It Here! Flexibility : Hybrid Work Model Your Future: Income Protection Insurance & Salary Continuance Work/Life Balance: Generous Bereavement & Compassionate leave Your Wellbeing: Private Health Insurance discount, Primary & Secondary Paid Parental leave, Death & TPD Insurance Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity Training: Hands-On, Team-Customized, including SS&C University Extra Perks: Discounts on fitness clubs, travel and more! What You Will Get To Do: As Head of Digital Delivery for Funds, you will lead and empower a cross-functional team-including product owners, business analysts, developers, and QA-using best-practice methodologies to ensure delivery aligns with agreed timelines, budgets, quality standards, business objectives, and governance measures.In this role, you will also be responsible for managing and nurturing client and key stakeholder relationships. You will oversee timely and accurate reporting, including updates, RAID logs, budget controls, and resource requirements while ensuring compliance with internal frameworks and governance standards. Lead the end-to-end delivery of digital products, ensuring alignment with business objectives, client needs, and existing frameworks. Develop and refine repeatable processes to enhance efficiency and scalability in future product rollouts. Optimize delivery frameworks to support continuous delivery methodologies and Agile best practices. Engage and align internal, external, and third-party stakeholders to define scope, objectives, governance structures, and strategic priorities. Oversee Scrum teams, ensuring sprint outputs align with project goals and deliverables. Define and enforce testing strategies, production acceptance criteria, and quality gate requirements throughout the project lifecycle. Identify and manage dependencies, risks, assumptions, issues, and quality assurance measures, escalating as necessary. Drive Agile adoption, integrating Project Management practices to support iterative development and continuous improvement. Review and incorporate lessons learned from previous projects to refine planning and execution. Lead stakeholder communications, providing timely, relevant updates across global locations and time zones. Manage financial oversight, ensuring accurate budget control, expenditure tracking, and reporting against financial goals. Chair and document meetings, facilitate discussions, and drive consensus on key decisions and next steps. Maintain compliance with internal frameworks, governance policies, and regulatory requirements. Support, motivate, and lead cross-functional teams, fostering a culture of collaboration, innovation, and accountability. Ensure documentation is up-to-date, version-controlled, and audit-ready. Conduct Post-Implementation Reviews (PIR) to evaluate project success and identify areas for future improvement. What You Will Bring: 15+ years of project delivery experience in Digital Transformation, Wealth Management, Asset Management, Transfer Agency, or Investments. Strong change management skills, driving transformation and stakeholder engagement. Client-focused mindset, fostering collaboration across teams. Excellent communication skills, articulate and persuasive. Highly motivated, proactive, with strong problem-solving abilities. Expertise in financial controls, budget management, risk, and issue resolution. Proficiency in structured project management methodologies and Atlassian tools. Calm and assertive under pressure, ensuring effective decision-making. Strong leadership and stakeholder management, influencing at senior levels. Agile Project Management certification (desirable). Experience in financial services change environments and Transfer Agency operations (desirable). Proven ability to mentor and guide project managers. We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense. Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
Feb 15, 2026
Full time
Head of Digital Delivery - Funds PA26DIGRQ1003 page is loaded Head of Digital Delivery - Funds PA26DIGRQ1003locations: London UK: Basildon, UKtime type: Full timeposted on: Posted Yesterdayjob requisition id: R40454As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Get To Know Us: SS&CGlobal Investor Distribution Solutions (GIDS) provides information processing and computer software services and products. The Company's operating segments include financial markets, customer management, professional services, and output solutions. SS&C GIDS serves the alternative investments, asset and wealth management, banking and lending, insurance, and real estate industries.As part of the Global Digital team at GIDS, you'll play a crucial role in managing the delivery of digital technologies across TA, Superannuation, Wealth industries for a world-leading Financial Services Technology firm. Why You Will Love It Here! Flexibility : Hybrid Work Model Your Future: Income Protection Insurance & Salary Continuance Work/Life Balance: Generous Bereavement & Compassionate leave Your Wellbeing: Private Health Insurance discount, Primary & Secondary Paid Parental leave, Death & TPD Insurance Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity Training: Hands-On, Team-Customized, including SS&C University Extra Perks: Discounts on fitness clubs, travel and more! What You Will Get To Do: As Head of Digital Delivery for Funds, you will lead and empower a cross-functional team-including product owners, business analysts, developers, and QA-using best-practice methodologies to ensure delivery aligns with agreed timelines, budgets, quality standards, business objectives, and governance measures.In this role, you will also be responsible for managing and nurturing client and key stakeholder relationships. You will oversee timely and accurate reporting, including updates, RAID logs, budget controls, and resource requirements while ensuring compliance with internal frameworks and governance standards. Lead the end-to-end delivery of digital products, ensuring alignment with business objectives, client needs, and existing frameworks. Develop and refine repeatable processes to enhance efficiency and scalability in future product rollouts. Optimize delivery frameworks to support continuous delivery methodologies and Agile best practices. Engage and align internal, external, and third-party stakeholders to define scope, objectives, governance structures, and strategic priorities. Oversee Scrum teams, ensuring sprint outputs align with project goals and deliverables. Define and enforce testing strategies, production acceptance criteria, and quality gate requirements throughout the project lifecycle. Identify and manage dependencies, risks, assumptions, issues, and quality assurance measures, escalating as necessary. Drive Agile adoption, integrating Project Management practices to support iterative development and continuous improvement. Review and incorporate lessons learned from previous projects to refine planning and execution. Lead stakeholder communications, providing timely, relevant updates across global locations and time zones. Manage financial oversight, ensuring accurate budget control, expenditure tracking, and reporting against financial goals. Chair and document meetings, facilitate discussions, and drive consensus on key decisions and next steps. Maintain compliance with internal frameworks, governance policies, and regulatory requirements. Support, motivate, and lead cross-functional teams, fostering a culture of collaboration, innovation, and accountability. Ensure documentation is up-to-date, version-controlled, and audit-ready. Conduct Post-Implementation Reviews (PIR) to evaluate project success and identify areas for future improvement. What You Will Bring: 15+ years of project delivery experience in Digital Transformation, Wealth Management, Asset Management, Transfer Agency, or Investments. Strong change management skills, driving transformation and stakeholder engagement. Client-focused mindset, fostering collaboration across teams. Excellent communication skills, articulate and persuasive. Highly motivated, proactive, with strong problem-solving abilities. Expertise in financial controls, budget management, risk, and issue resolution. Proficiency in structured project management methodologies and Atlassian tools. Calm and assertive under pressure, ensuring effective decision-making. Strong leadership and stakeholder management, influencing at senior levels. Agile Project Management certification (desirable). Experience in financial services change environments and Transfer Agency operations (desirable). Proven ability to mentor and guide project managers. We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense. Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
Customer Resolution & Journey Consultant We are hiring a Customer Resolution & Journey Consultant to diagnose onboarding and adoption bottlenecks within a regulated utility environment and convert real customer friction into structured, actionable insight. This is not a contact centre role. It is an evidence-led diagnostic position embedded within a wider digital and operational transformation programme. Location Manchester, Bradford or Leeds Hybrid, with travel to Bradford as required (3 days) The Role You will investigate cases where a customer's onboarding or journey progression has stalled and identify blind spots within process, workflow, ownership or system configuration. You will: Lead structured conversations to clarify what happened vs what should have happened Reconstruct full journey timelines across systems, teams and handoffs Identify breakdowns in workflow, unclear ownership, missing data, system triggers or communication gaps Gather structured evidence and produce concise, Business Analyst-ready case packs Highlight recurring bottlenecks affecting onboarding and adoption Provide weekly insight into systemic blockers and failure patterns Close the loop with clear next steps and accountable ownership This role turns individual friction points into programme-level improvement actions. What We're Looking For Strong structured questioning and diagnostic thinking Experience handling complex escalations or sensitive cases Excellent written documentation and evidence summarisation Ability to think in processes, workflows and handoffs Comfortable working cross-functionally with Business Analysts, product teams and operational leads Ideally, you will have: Been part of projects implementing new systems, CRM platforms, workflow tools or process improvements Contributed to system rollouts, change initiatives or service transformation work Experience feeding frontline insight back into programme or improvement teams Utilities experience is helpful but not essential. Experience working in regulated, structured environments is more important. Why Join You will work on customer journeys that directly impact live projects and regulated outcomes, contributing to measurable onboarding improvements and broader transformation initiatives. To apply, send your CV and optionally include a short example of how you would summarise a stalled onboarding case, the evidence you would gather, and how you would report it for improvement action
Feb 14, 2026
Full time
Customer Resolution & Journey Consultant We are hiring a Customer Resolution & Journey Consultant to diagnose onboarding and adoption bottlenecks within a regulated utility environment and convert real customer friction into structured, actionable insight. This is not a contact centre role. It is an evidence-led diagnostic position embedded within a wider digital and operational transformation programme. Location Manchester, Bradford or Leeds Hybrid, with travel to Bradford as required (3 days) The Role You will investigate cases where a customer's onboarding or journey progression has stalled and identify blind spots within process, workflow, ownership or system configuration. You will: Lead structured conversations to clarify what happened vs what should have happened Reconstruct full journey timelines across systems, teams and handoffs Identify breakdowns in workflow, unclear ownership, missing data, system triggers or communication gaps Gather structured evidence and produce concise, Business Analyst-ready case packs Highlight recurring bottlenecks affecting onboarding and adoption Provide weekly insight into systemic blockers and failure patterns Close the loop with clear next steps and accountable ownership This role turns individual friction points into programme-level improvement actions. What We're Looking For Strong structured questioning and diagnostic thinking Experience handling complex escalations or sensitive cases Excellent written documentation and evidence summarisation Ability to think in processes, workflows and handoffs Comfortable working cross-functionally with Business Analysts, product teams and operational leads Ideally, you will have: Been part of projects implementing new systems, CRM platforms, workflow tools or process improvements Contributed to system rollouts, change initiatives or service transformation work Experience feeding frontline insight back into programme or improvement teams Utilities experience is helpful but not essential. Experience working in regulated, structured environments is more important. Why Join You will work on customer journeys that directly impact live projects and regulated outcomes, contributing to measurable onboarding improvements and broader transformation initiatives. To apply, send your CV and optionally include a short example of how you would summarise a stalled onboarding case, the evidence you would gather, and how you would report it for improvement action
Lead Business Intelligence Analyst Birmingham, B35 Looking for a career where your ambition meets real opportunity? Join Persimmon Homes as Lead Business Intelligence Analyst and step into a role where your success is celebrated, your growth supported, and your work truly matters. Why Persimmon Homes? We're one of the UK's largest and most established housebuilders - FTSE 100 listed, with 29 regional offices and thousands of quality homes built every year. At Persimmon, we don't just build homes - we build careers. When you join us as a Lead Business Intelligence Analyst, you'll benefit from: 5 housebuilder - Be part of a company that consistently delivers quality homes and outstanding customer satisfaction Life Cover & Contributory Pension Bonus Employee Benefits Platform - giving you access to high street discounts, wellbeing support, and more Committed to diversity, inclusion, and empowering your development What is the role? Persimmon Plc is recruiting for a Lead Business Intelligence Analyst to strengthen our Data Team as we continue to expand our data journey. Reporting to the Data Team Manager, the Lead BI Analyst will take ownership of the reporting and data insight function, managing a small team of BI Analysts (currently three, with potential for growth). You will combine hands on BI development with leadership responsibilities, ensuring the delivery of accurate, well designed, and insightful reporting across the organisation. This role can be based in Birmingham, York, or Manchester, with a flexible hybrid working option to work remotely up to three days a week. What you'll do as a Lead Business Intelligence Analyst Line manage and develop a team of BI Analysts, including resource allocation, performance management, and PDPs. Oversee and review all reporting outputs, ensuring a high standard of accuracy, design, and consistency across the team. Maintain ownership of the reporting lifecycle - from data extraction and modelling to final delivery and presentation. Lead on BI best practices, driving continuous improvement in reporting standards, data quality, and visual design. Collaborate and coordinate with cross functional teams, stakeholders, and vendors to ensure the effective functioning of the enterprise data infrastructure. Translate business requirements into technical specifications, including data streams, integrations, transformations, data models, dashboards, and reports. Support the development and maintenance of the enterprise data architecture framework, standards, and principles. Document key processes, maintain the data dictionary, and ensure governance and consistency. Provide support and mentorship to analysts, fostering a culture of excellence, curiosity, and innovation. Occasional travel to other offices or project sites (typically less than 10%). What experience do I need? Proven experience at Lead or Senior BI Analyst level. Experience line managing or mentoring BI teams (ideally 3+ analysts). Strong attention to detail and a passion for delivering high quality, well formatted, and visually engaging reports. Advanced proficiency with Power BI, including data modelling and DAX. Solid understanding of relational databases and data warehouse concepts (dimensions, facts, star schemas) and associated technologies (e.g., Databricks). Experience with Python (including Pandas / PySpark). Familiarity with software development and source control, in particular Git and CI/CD practices. Excellent communication and stakeholder management skills - able to engage both technical and non technical audiences. Strong organisational and time management skills. Experience within the housing or construction industry is a significant advantage. Knowledge of ERP (COINS, Microsoft Dynamics, SAP, Oracle) and CRM system.
Feb 14, 2026
Full time
Lead Business Intelligence Analyst Birmingham, B35 Looking for a career where your ambition meets real opportunity? Join Persimmon Homes as Lead Business Intelligence Analyst and step into a role where your success is celebrated, your growth supported, and your work truly matters. Why Persimmon Homes? We're one of the UK's largest and most established housebuilders - FTSE 100 listed, with 29 regional offices and thousands of quality homes built every year. At Persimmon, we don't just build homes - we build careers. When you join us as a Lead Business Intelligence Analyst, you'll benefit from: 5 housebuilder - Be part of a company that consistently delivers quality homes and outstanding customer satisfaction Life Cover & Contributory Pension Bonus Employee Benefits Platform - giving you access to high street discounts, wellbeing support, and more Committed to diversity, inclusion, and empowering your development What is the role? Persimmon Plc is recruiting for a Lead Business Intelligence Analyst to strengthen our Data Team as we continue to expand our data journey. Reporting to the Data Team Manager, the Lead BI Analyst will take ownership of the reporting and data insight function, managing a small team of BI Analysts (currently three, with potential for growth). You will combine hands on BI development with leadership responsibilities, ensuring the delivery of accurate, well designed, and insightful reporting across the organisation. This role can be based in Birmingham, York, or Manchester, with a flexible hybrid working option to work remotely up to three days a week. What you'll do as a Lead Business Intelligence Analyst Line manage and develop a team of BI Analysts, including resource allocation, performance management, and PDPs. Oversee and review all reporting outputs, ensuring a high standard of accuracy, design, and consistency across the team. Maintain ownership of the reporting lifecycle - from data extraction and modelling to final delivery and presentation. Lead on BI best practices, driving continuous improvement in reporting standards, data quality, and visual design. Collaborate and coordinate with cross functional teams, stakeholders, and vendors to ensure the effective functioning of the enterprise data infrastructure. Translate business requirements into technical specifications, including data streams, integrations, transformations, data models, dashboards, and reports. Support the development and maintenance of the enterprise data architecture framework, standards, and principles. Document key processes, maintain the data dictionary, and ensure governance and consistency. Provide support and mentorship to analysts, fostering a culture of excellence, curiosity, and innovation. Occasional travel to other offices or project sites (typically less than 10%). What experience do I need? Proven experience at Lead or Senior BI Analyst level. Experience line managing or mentoring BI teams (ideally 3+ analysts). Strong attention to detail and a passion for delivering high quality, well formatted, and visually engaging reports. Advanced proficiency with Power BI, including data modelling and DAX. Solid understanding of relational databases and data warehouse concepts (dimensions, facts, star schemas) and associated technologies (e.g., Databricks). Experience with Python (including Pandas / PySpark). Familiarity with software development and source control, in particular Git and CI/CD practices. Excellent communication and stakeholder management skills - able to engage both technical and non technical audiences. Strong organisational and time management skills. Experience within the housing or construction industry is a significant advantage. Knowledge of ERP (COINS, Microsoft Dynamics, SAP, Oracle) and CRM system.
