Life on the team We are looking for a Senior Business Analyst / Functional Consultant to join our Group Information Services team at Computacenter, this is an excellent opportunity to join a thriving team, you'll report to the Head of Services Management Systems and have the autonomy to really make this role your own! You will be part of a team of functional consultants focused on implementing new f click apply for full job details
May 05, 2026
Full time
Life on the team We are looking for a Senior Business Analyst / Functional Consultant to join our Group Information Services team at Computacenter, this is an excellent opportunity to join a thriving team, you'll report to the Head of Services Management Systems and have the autonomy to really make this role your own! You will be part of a team of functional consultants focused on implementing new f click apply for full job details
Job Title Product Designer Job Description We are looking to hire a Product Designer to grow our 4-person Design Team. This hire will collaborate with Product, Engineering and wider teams across our suite of products: The Decision Platform is our B2B Enterprise Software product that aims to help insurers optimise their underwriting and claims process. The Protection Platform is our B2B SaaS marketplace for financial advisers and brokers. Role Responsibilities Collaborate within an agile, cross-functional team that includes engineers, product managers, data analysts, and product marketers. Develop design solutions that consider existing technical constraints, business goals, and platform-specific demands, all while being informed by data. Take full ownership of your designs, from initial concept to high-fidelity delivery, ensuring every detail is executed with precision. Build a deep understanding of the end-to-end customer journey, identifying opportunities for improvement across all touchpoints. Lead and facilitate workshops and ideation sessions, encouraging collaborative thinking and innovation. Plan and conduct user research using various methods to inform your design decisions. Contribute to the company's Design Guidelines and manage the Design System, ensuring consistency across all products and features. Rapidly prototype and iterate on multiple concepts, knowing when to explore further or pivot to a new direction as needed. Who You Are: You hold a degree in Design, HCI, or have equivalent professional experience. You bring 5+ years of experience designing responsive web platforms. You have a proven track record in designing both new products and enhancing legacy systems. Your portfolio showcases a modern, clean visual style, and clearly demonstrates your design approach. (Applications without a portfolio are unlikely to be considered). You prioritize people-focused design and are driven to create products and features that make a meaningful impact on users. You are proficient in Figma, Adobe Creative Suite, and other UX research tools. You are a clear and effective communicator who thrives on feedback and collaboration. Bonus Skills: Previous work in the FinTech or InsurTech industries. Strong understanding of B2B2C SaaS platforms. Experience in building and maintaining brand guidelines and design systems. About UnderwriteMe UnderwriteMe is an Insurtech software business and subsidiary of Pacific Life Re (PL Re), a global life and pensions reinsurance firm. We have a vision to help everyone purchase protection insurance by using data and disruptive technology to transform our partners and markets in order to make their underwriting processes as quick and efficient as possible. Our core products are: • Decision Platform - a B2B enterprise platform that provides a best-in-market Underwriting Rules Engine used by over 30 insurers to power their underwriting decisions. The product is sold across UK & Ireland, Asia-Pacific and North America. The platform combines our engine with technology to source and process third-party information supporting underwriting decisions for insurers. We are already working on capabilities, powered by AI, to make these decisions even more efficient. • Protection Platform - a B2B2C marketplace used by over 15,000 advisors to power quoting and purchase of protection products in the UK. We currently deliver 16% of the UK markets protection policies and we are already working to increase our reach. Working for UnderwriteMe Joining UnderwriteMe means being part of a technology company that is committed to bringing a fresh and dynamic approach to insurance. You'd be working with a team of highly technical experts made up of people with backgrounds in software, fintech, and insurance. Every person in our global team is valued for the unique qualities they bring to our business and we seek to build their expertise and support their individual ambitions at every step. Of course, we take our work seriously and we know our team can operate under great pressure. We work hard and thrive on achievement, but we also know how to have fun and relax too. We regularly host a range of team building days to strengthen our team's connection with each other and reflect on their successes. Providing employees with a healthy work-life balance is very important to our culture. We have a wide range of employee benefits and we host regular social activities and wellbeing initiatives. We are also committed to supporting our employee's involvement in their communities, by actively fundraising, hosting charity events, and overseeing volunteering opportunities. Benefits (Only for Permanent and Fixed Term Employees) Leave 25 days of annual leave with option to buy/sell more days Adoption and fertility leave Generous enhanced parental leave Healthcare Comprehensive private insurance coverage for employee and dependents Group Life Insurance coverage of 9x basic annual salary and Group Income Protection up to 75% of basic annual salary Optical benefits Savings & Retirement 15% combined employee/employer contributions Wellness Subsidized gym membership Access to Employee Assistance Program Cycle to Work and Electric Car Salary Sacrifice Scheme Time off for volunteering Charitable matching of employee donations You Can Be Who You Are We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. As part of our commitment to accessibility for all, UnderwriteMe will, upon the request of the applicant, provide accommodation during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs, and we will consult with you to ensure suitable accommodation is provided. UnderwriteMe Values Please click here to view our company values
May 05, 2026
Full time
Job Title Product Designer Job Description We are looking to hire a Product Designer to grow our 4-person Design Team. This hire will collaborate with Product, Engineering and wider teams across our suite of products: The Decision Platform is our B2B Enterprise Software product that aims to help insurers optimise their underwriting and claims process. The Protection Platform is our B2B SaaS marketplace for financial advisers and brokers. Role Responsibilities Collaborate within an agile, cross-functional team that includes engineers, product managers, data analysts, and product marketers. Develop design solutions that consider existing technical constraints, business goals, and platform-specific demands, all while being informed by data. Take full ownership of your designs, from initial concept to high-fidelity delivery, ensuring every detail is executed with precision. Build a deep understanding of the end-to-end customer journey, identifying opportunities for improvement across all touchpoints. Lead and facilitate workshops and ideation sessions, encouraging collaborative thinking and innovation. Plan and conduct user research using various methods to inform your design decisions. Contribute to the company's Design Guidelines and manage the Design System, ensuring consistency across all products and features. Rapidly prototype and iterate on multiple concepts, knowing when to explore further or pivot to a new direction as needed. Who You Are: You hold a degree in Design, HCI, or have equivalent professional experience. You bring 5+ years of experience designing responsive web platforms. You have a proven track record in designing both new products and enhancing legacy systems. Your portfolio showcases a modern, clean visual style, and clearly demonstrates your design approach. (Applications without a portfolio are unlikely to be considered). You prioritize people-focused design and are driven to create products and features that make a meaningful impact on users. You are proficient in Figma, Adobe Creative Suite, and other UX research tools. You are a clear and effective communicator who thrives on feedback and collaboration. Bonus Skills: Previous work in the FinTech or InsurTech industries. Strong understanding of B2B2C SaaS platforms. Experience in building and maintaining brand guidelines and design systems. About UnderwriteMe UnderwriteMe is an Insurtech software business and subsidiary of Pacific Life Re (PL Re), a global life and pensions reinsurance firm. We have a vision to help everyone purchase protection insurance by using data and disruptive technology to transform our partners and markets in order to make their underwriting processes as quick and efficient as possible. Our core products are: • Decision Platform - a B2B enterprise platform that provides a best-in-market Underwriting Rules Engine used by over 30 insurers to power their underwriting decisions. The product is sold across UK & Ireland, Asia-Pacific and North America. The platform combines our engine with technology to source and process third-party information supporting underwriting decisions for insurers. We are already working on capabilities, powered by AI, to make these decisions even more efficient. • Protection Platform - a B2B2C marketplace used by over 15,000 advisors to power quoting and purchase of protection products in the UK. We currently deliver 16% of the UK markets protection policies and we are already working to increase our reach. Working for UnderwriteMe Joining UnderwriteMe means being part of a technology company that is committed to bringing a fresh and dynamic approach to insurance. You'd be working with a team of highly technical experts made up of people with backgrounds in software, fintech, and insurance. Every person in our global team is valued for the unique qualities they bring to our business and we seek to build their expertise and support their individual ambitions at every step. Of course, we take our work seriously and we know our team can operate under great pressure. We work hard and thrive on achievement, but we also know how to have fun and relax too. We regularly host a range of team building days to strengthen our team's connection with each other and reflect on their successes. Providing employees with a healthy work-life balance is very important to our culture. We have a wide range of employee benefits and we host regular social activities and wellbeing initiatives. We are also committed to supporting our employee's involvement in their communities, by actively fundraising, hosting charity events, and overseeing volunteering opportunities. Benefits (Only for Permanent and Fixed Term Employees) Leave 25 days of annual leave with option to buy/sell more days Adoption and fertility leave Generous enhanced parental leave Healthcare Comprehensive private insurance coverage for employee and dependents Group Life Insurance coverage of 9x basic annual salary and Group Income Protection up to 75% of basic annual salary Optical benefits Savings & Retirement 15% combined employee/employer contributions Wellness Subsidized gym membership Access to Employee Assistance Program Cycle to Work and Electric Car Salary Sacrifice Scheme Time off for volunteering Charitable matching of employee donations You Can Be Who You Are We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. As part of our commitment to accessibility for all, UnderwriteMe will, upon the request of the applicant, provide accommodation during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs, and we will consult with you to ensure suitable accommodation is provided. UnderwriteMe Values Please click here to view our company values
Job Title Senior Technology Process Improvement Analyst Job Description We are currently seeking to recruit a Senior Technology Process Improvement Analyst to join our technology function in London. The team operates on a global basis, and we are looking for a Technology Process Improvement Analyst to be part of the team to improve systems and process efficiency and effectiveness. This is an exciting role for someone with drive and enthusiasm for Technology process improvement and identifying efficiency gains. The successful candidate will bring external experience and expertise in mapping processes in a common uniformed way to ensure relevance and continued maintenance, ensure clear operating models and high-quality service standards sharing best practice and engagement with key stakeholders and 3rd party vendors. This role is a fantastic opportunity to help build, shape and scale the Technology Process & Governance function. Duties Own and maintain Technology process documentation (process maps, procedures, workflows and service catalogues), ensuring it remains current, consistent and fit for purpose. Plan and lead discovery activities (interviews, workshops and walkthroughs) to capture as-is processes, pain points, controls and dependencies across Technology and business stakeholders. Identify process gaps, inefficiencies and control weaknesses; perform root-cause analysis; and produce clear, prioritised improvement recommendations with measurable outcomes. Design to-be processes and supporting operating model components (RACI, controls, handoffs, SLAs/OLAs, tooling touchpoints) to improve effectiveness, efficiency and risk management. Manage cross-functional process touchpoints (e.g., Risk, Compliance, Data Privacy, Procurement/TPRM and Finance as applicable) and ensure Technology processes align with enterprise requirements and policies. Facilitate governance and stakeholder forums to agree standards, drive adoption, manage exceptions and ensure consistency across regions/teams and with the parent company. Define and communicate how Technology services are delivered and how colleagues engage with Technology (service catalogue, request paths, escalation routes, ownership and key service information). Create clear, executive-ready materials (process packs, impacts, roadmaps and decision papers) and present recommendations to senior stakeholders with confidence and clarity. Ensure process alignment with the parent company, recommending local tailoring where required while maintaining control and auditability. Embed risk, compliance and control requirements into process design (including evidence, approvals, segregation of duties, and data handling), working closely with 2nd line functions. Identify and assess automation opportunities (workflow, tooling, standardisation), facilitating workshops to define requirements, benefits, risks and implementation approach. Use data and analysis (including AI-enabled techniques where appropriate) to quantify process performance, identify trends, pinpoint root causes and prioritise improvements. Ensure any use of AI/automation within Technology processes follows governance (tool/model approval where applicable), data classification, confidentiality and appropriate human oversight. Represent Technology process requirements in company-wide initiatives, workshops and forums, influencing outcomes and driving adoption of agreed standards. Conduct periodic health checks/audits of process documentation and improvement governance, tracking actions through to completion and evidencing compliance to standards. Lead delivery of process improvement initiatives (including coordinating internal resources and 3rd parties), working with minimal supervision and escalating risks/issues appropriately. Skills/Experience Essential Technology process improvement delivery across global/regional teams. Stakeholder management and facilitation (workshops, consensus) plus executive- ready communication. Self-starter; owns work end-to-end and escalates risks/issues appropriately. Working knowledge of AI for process improvement (e.g., LLMs, text analytics) applied with appropriate governance and oversight. Desirable Enterprise platforms and delivery methods (e.g., finance/HR/actuarial; transformation, Agile/DevOps). Exposure to process mining/workflow analytics and operational reporting. Personal Characteristics Collaborative and service-focused; builds trusted partnerships across teams. Clear communicator; translates complex/process or data topics for non-technical audiences and presents to senior stakeholders. Facilitative leader; plans workshops, handles disagreement constructively, and drives outcomes. Data-driven and decisive; uses evidence and customer feedback to make sound decisions. Adaptable; thrives in change/ambiguity and fast-paced environments with competing priorities. Analytical problem-solver with strong attention to detail; works independently and with others. Maintains confidentiality and professionalism. Working For Pacific Life Re Every person in our global team is valued for the unique qualities they bring to our business and we seek to build their expertise and support their individual ambitions at every step. Of course, we take our work seriously and we know our team can operate under great pressure. We work hard and thrive on achievement, but we also know how to have fun and relax too. We regularly host a range of team building days to strengthen our team's connection with each other and reflect on their successes. Providing employees with a healthy work-life balance is very important to our culture. We have a wide range of employee benefits and we host regular social activities and well being initiatives. We are also committed to supporting our employee's involvement in their communities, by actively fundraising, hosting charity events and overseeing volunteering opportunities. Benefits (Only for Permanent and Fixed Term Employees) Leave 25 days of annual leave with option to buy/sell more days Adoption and fertility leave Generous enhanced parental leave Healthcare Comprehensive private insurance coverage for employee and dependents Group Life Insurance coverage of 9x basic annual salary and Group Income Protection up to 75% of basic annual salary Optical benefits Savings & Retirement 15% combined employee/employer contributions Wellness Subsidized gym membership Access to Employee Assistance Program Cycle to Work and Electric Car Salary Sacrifice Scheme Time off for volunteering Charitable matching of employee donations You Can Be Who You Are We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. As part of our commitment to diversity and inclusion, we will provide reasonable adjustments during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs so that we can discuss these with you to make sure that suitable adjustments are made, where possible. Pacific Life Re Values Please click here to view our company values
May 05, 2026
Full time
Job Title Senior Technology Process Improvement Analyst Job Description We are currently seeking to recruit a Senior Technology Process Improvement Analyst to join our technology function in London. The team operates on a global basis, and we are looking for a Technology Process Improvement Analyst to be part of the team to improve systems and process efficiency and effectiveness. This is an exciting role for someone with drive and enthusiasm for Technology process improvement and identifying efficiency gains. The successful candidate will bring external experience and expertise in mapping processes in a common uniformed way to ensure relevance and continued maintenance, ensure clear operating models and high-quality service standards sharing best practice and engagement with key stakeholders and 3rd party vendors. This role is a fantastic opportunity to help build, shape and scale the Technology Process & Governance function. Duties Own and maintain Technology process documentation (process maps, procedures, workflows and service catalogues), ensuring it remains current, consistent and fit for purpose. Plan and lead discovery activities (interviews, workshops and walkthroughs) to capture as-is processes, pain points, controls and dependencies across Technology and business stakeholders. Identify process gaps, inefficiencies and control weaknesses; perform root-cause analysis; and produce clear, prioritised improvement recommendations with measurable outcomes. Design to-be processes and supporting operating model components (RACI, controls, handoffs, SLAs/OLAs, tooling touchpoints) to improve effectiveness, efficiency and risk management. Manage cross-functional process touchpoints (e.g., Risk, Compliance, Data Privacy, Procurement/TPRM and Finance as applicable) and ensure Technology processes align with enterprise requirements and policies. Facilitate governance and stakeholder forums to agree standards, drive adoption, manage exceptions and ensure consistency across regions/teams and with the parent company. Define and communicate how Technology services are delivered and how colleagues engage with Technology (service catalogue, request paths, escalation routes, ownership and key service information). Create clear, executive-ready materials (process packs, impacts, roadmaps and decision papers) and present recommendations to senior stakeholders with confidence and clarity. Ensure process alignment with the parent company, recommending local tailoring where required while maintaining control and auditability. Embed risk, compliance and control requirements into process design (including evidence, approvals, segregation of duties, and data handling), working closely with 2nd line functions. Identify and assess automation opportunities (workflow, tooling, standardisation), facilitating workshops to define requirements, benefits, risks and implementation approach. Use data and analysis (including AI-enabled techniques where appropriate) to quantify process performance, identify trends, pinpoint root causes and prioritise improvements. Ensure any use of AI/automation within Technology processes follows governance (tool/model approval where applicable), data classification, confidentiality and appropriate human oversight. Represent Technology process requirements in company-wide initiatives, workshops and forums, influencing outcomes and driving adoption of agreed standards. Conduct periodic health checks/audits of process documentation and improvement governance, tracking actions through to completion and evidencing compliance to standards. Lead delivery of process improvement initiatives (including coordinating internal resources and 3rd parties), working with minimal supervision and escalating risks/issues appropriately. Skills/Experience Essential Technology process improvement delivery across global/regional teams. Stakeholder management and facilitation (workshops, consensus) plus executive- ready communication. Self-starter; owns work end-to-end and escalates risks/issues appropriately. Working knowledge of AI for process improvement (e.g., LLMs, text analytics) applied with appropriate governance and oversight. Desirable Enterprise platforms and delivery methods (e.g., finance/HR/actuarial; transformation, Agile/DevOps). Exposure to process mining/workflow analytics and operational reporting. Personal Characteristics Collaborative and service-focused; builds trusted partnerships across teams. Clear communicator; translates complex/process or data topics for non-technical audiences and presents to senior stakeholders. Facilitative leader; plans workshops, handles disagreement constructively, and drives outcomes. Data-driven and decisive; uses evidence and customer feedback to make sound decisions. Adaptable; thrives in change/ambiguity and fast-paced environments with competing priorities. Analytical problem-solver with strong attention to detail; works independently and with others. Maintains confidentiality and professionalism. Working For Pacific Life Re Every person in our global team is valued for the unique qualities they bring to our business and we seek to build their expertise and support their individual ambitions at every step. Of course, we take our work seriously and we know our team can operate under great pressure. We work hard and thrive on achievement, but we also know how to have fun and relax too. We regularly host a range of team building days to strengthen our team's connection with each other and reflect on their successes. Providing employees with a healthy work-life balance is very important to our culture. We have a wide range of employee benefits and we host regular social activities and well being initiatives. We are also committed to supporting our employee's involvement in their communities, by actively fundraising, hosting charity events and overseeing volunteering opportunities. Benefits (Only for Permanent and Fixed Term Employees) Leave 25 days of annual leave with option to buy/sell more days Adoption and fertility leave Generous enhanced parental leave Healthcare Comprehensive private insurance coverage for employee and dependents Group Life Insurance coverage of 9x basic annual salary and Group Income Protection up to 75% of basic annual salary Optical benefits Savings & Retirement 15% combined employee/employer contributions Wellness Subsidized gym membership Access to Employee Assistance Program Cycle to Work and Electric Car Salary Sacrifice Scheme Time off for volunteering Charitable matching of employee donations You Can Be Who You Are We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. As part of our commitment to diversity and inclusion, we will provide reasonable adjustments during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs so that we can discuss these with you to make sure that suitable adjustments are made, where possible. Pacific Life Re Values Please click here to view our company values
Job Title Talent Acquisition Analyst (Talent Intelligence) Job Description As a Talent Acquisition Intelligence Analyst, you'll move Pacific Life Re, and your career, forward by supporting the research and development of strategic talent sourcing strategies, conduct best in class talent sourcing and pipelining leveraging data to help drive key decisions and recommendations. You will fill a new role that sits on a broader TA team withing our People Experience department. Your colleagues will include TA Leaders, Partners and Coordinators in addition to HR Communications and HR Analytics and you will operate in multiple global locations. Main Duties Recruitment Marketing You'll be the engine behind compelling campaigns that connect the right people to the right opportunities. Support the research and analysis of innovative recruitment marketing strategies that attract and engage top-tier talent. Collaborate with hiring managers and the Talent Acquisition team to understand hiring needs and fine-tune job ads and sourcing strategies. Offer market insights and competitor intel to ensure we're always one step ahead. Drive alignment across stakeholders and ensure everyone's on board with your analysis and key insights. Campaign Support Support the roll out of multi-channel recruitment marketing campaigns across job boards, social platforms, email, and our careers site. Run A/B tests to optimize messaging and formats-what works, stays; what doesn't, gets better. Partner with our HR Communication team to ensure content aligns with our strategy, amplifies our employer brand and drives engagement. Data Analysis & Market Intelligence You're not just data-driven-you're data-inspired. Analyse campaign performance and candidate funnel metrics to uncover what's working and where to pivot. Conduct market research to track hiring trends, understand the competition, and uncover new candidate engagement tactics. Skills & Experience A Bachelor's degree in Analytics, Marketing, Communication, Business, or a related field. 5+ years of hands-on experience in analytics, recruitment marketing or a similar role. Strong command of recruitment marketing tools (job boards, social platforms) and marketing analytics platforms (like Google Analytics) preferred. A creative, analytical, and strategic mindset. Excellent communication skills and a knack for building strong cross-functional partnerships. Working For Pacific Life Re Every person in our global team is valued for the unique qualities they bring to our business and we seek to build their expertise and support their individual ambitions at every step. Of course, we take our work seriously and we know our team can operate under great pressure. We work hard and thrive on achievement, but we also know how to have fun and relax too. We regularly host a range of team building days to strengthen our team's connection with each other and reflect on their successes. Providing employees with a healthy work-life balance is very important to our culture. We have a wide range of employee benefits and we host regular social activities and well being initiatives. We are also committed to supporting our employee's involvement in their communities, by actively fundraising, hosting charity events and overseeing volunteering opportunities. Benefits (Only for Permanent and Fixed Term Employees) Leave 25 days of annual leave with option to buy/sell more days Adoption and fertility leave Generous enhanced parental leave Healthcare Comprehensive private insurance coverage for employee and dependents Group Life Insurance coverage of 9x basic annual salary and Group Income Protection up to 75% of basic annual salary Optical benefits Savings & Retirement 15% combined employee/employer contributions Wellness Subsidized gym membership Access to Employee Assistance Program Cycle to Work and Electric Car Salary Sacrifice Scheme Time off for volunteering Charitable matching of employee donations You Can Be Who You Are We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. As part of our commitment to diversity and inclusion, we will provide reasonable adjustments during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs so that we can discuss these with you to make sure that suitable adjustments are made, where possible. Pacific Life Re Values Please click here to view our company values
May 05, 2026
Full time
Job Title Talent Acquisition Analyst (Talent Intelligence) Job Description As a Talent Acquisition Intelligence Analyst, you'll move Pacific Life Re, and your career, forward by supporting the research and development of strategic talent sourcing strategies, conduct best in class talent sourcing and pipelining leveraging data to help drive key decisions and recommendations. You will fill a new role that sits on a broader TA team withing our People Experience department. Your colleagues will include TA Leaders, Partners and Coordinators in addition to HR Communications and HR Analytics and you will operate in multiple global locations. Main Duties Recruitment Marketing You'll be the engine behind compelling campaigns that connect the right people to the right opportunities. Support the research and analysis of innovative recruitment marketing strategies that attract and engage top-tier talent. Collaborate with hiring managers and the Talent Acquisition team to understand hiring needs and fine-tune job ads and sourcing strategies. Offer market insights and competitor intel to ensure we're always one step ahead. Drive alignment across stakeholders and ensure everyone's on board with your analysis and key insights. Campaign Support Support the roll out of multi-channel recruitment marketing campaigns across job boards, social platforms, email, and our careers site. Run A/B tests to optimize messaging and formats-what works, stays; what doesn't, gets better. Partner with our HR Communication team to ensure content aligns with our strategy, amplifies our employer brand and drives engagement. Data Analysis & Market Intelligence You're not just data-driven-you're data-inspired. Analyse campaign performance and candidate funnel metrics to uncover what's working and where to pivot. Conduct market research to track hiring trends, understand the competition, and uncover new candidate engagement tactics. Skills & Experience A Bachelor's degree in Analytics, Marketing, Communication, Business, or a related field. 5+ years of hands-on experience in analytics, recruitment marketing or a similar role. Strong command of recruitment marketing tools (job boards, social platforms) and marketing analytics platforms (like Google Analytics) preferred. A creative, analytical, and strategic mindset. Excellent communication skills and a knack for building strong cross-functional partnerships. Working For Pacific Life Re Every person in our global team is valued for the unique qualities they bring to our business and we seek to build their expertise and support their individual ambitions at every step. Of course, we take our work seriously and we know our team can operate under great pressure. We work hard and thrive on achievement, but we also know how to have fun and relax too. We regularly host a range of team building days to strengthen our team's connection with each other and reflect on their successes. Providing employees with a healthy work-life balance is very important to our culture. We have a wide range of employee benefits and we host regular social activities and well being initiatives. We are also committed to supporting our employee's involvement in their communities, by actively fundraising, hosting charity events and overseeing volunteering opportunities. Benefits (Only for Permanent and Fixed Term Employees) Leave 25 days of annual leave with option to buy/sell more days Adoption and fertility leave Generous enhanced parental leave Healthcare Comprehensive private insurance coverage for employee and dependents Group Life Insurance coverage of 9x basic annual salary and Group Income Protection up to 75% of basic annual salary Optical benefits Savings & Retirement 15% combined employee/employer contributions Wellness Subsidized gym membership Access to Employee Assistance Program Cycle to Work and Electric Car Salary Sacrifice Scheme Time off for volunteering Charitable matching of employee donations You Can Be Who You Are We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. As part of our commitment to diversity and inclusion, we will provide reasonable adjustments during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs so that we can discuss these with you to make sure that suitable adjustments are made, where possible. Pacific Life Re Values Please click here to view our company values
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Capability Owners are strategic owners for a defined segment of the playout supply chain. They own that segment end to end: identifying opportunities to evolve it, writing clear functional specifications and user stories, making the business case that quantifies financial impact, embedding with Content & Broadcast Platforms (CBP) squads during solution development, coordinating operational testing with Operations Analysts, governing handover of tech deliverables at the operational acceptance check and then owning in-life performance once live. In their domain - for example Input and Readiness, On-air Management or Monitoring and Resilience - Capability Owners make operations simpler, safer and more reliable by keeping standards clear, fallbacks easy to use and performance signals visible and acted on. They are accountable for surfacing and shaping automation and AI opportunities in their segment and for proposing small, safe trials that prove value and operational integrity before scale. They partner closely with Playout Operations to plan the rollout of new features and functionality, also coordinating with Origination Experience & Insight and Workforce Management so learning drives improvement and training and sign-off land on time. They keep documentation and reference material current and usable so designs hold up at real-time operational speed and outcomes are sustained once live. What you'll do: Key Responsibilities Own the strategy and roadmap for your domain with quantified benefits, risks and cost to deliver Identify opportunities to simplify, automate or apply AI in your segment; prepare business cases with financial impact, risk and success measures Write functional specifications and user stories with clear acceptance criteria; align stories with business case benefits Embed within CBP squads during discovery, design and build; act as the operational voice so solutions are operable in real-time operations Plan and coordinate non-live validation and operational smoke tests with Operations Analysts; capture outcomes and raise defects with reproducible steps Provide evidence into the operational acceptance check before go-live: people signed-off, SOPs/fallbacks updated and rehearsed, monitoring/alerts meaningful, ownership for support/escalation/rollback clear Govern handover of tech deliverables and confirm service-introduction checklists are complete before adoption Own in-life performance for your domain; define a small KPI set and dashboard; monitor signals, diagnose issues and drive fixes and simplifications Keep standards, procedures and fallbacks current and easy to follow; remove steps and tools that no longer add value Partner with Playout Operations to plan adoption windows and gather operator feedback; improve designs quickly Partner with Origination Experience & Insight to act on RCA findings and scorecard trends; turn learning into prevention and standards Partner with Workforce Management so training, sign-off and cover are in place ahead of adoption windows Report progress, risks and decisions in plain English; keep stakeholders aligned and choices traceable Ways of Working Lead through expertise and influence; make decisions with evidence and explain them clearly Use plain English; write standards and change notes people can use on shift Listen to operators and CBP partners; close the loop on feedback and show what changed Prefer small, safe steps over big-bang changes; learn, adjust and move forward What you'll bring: Essential experience Deep practitioner experience of linear broadcasting and playout operations or closely related media engineering, with excellent understanding of playout systems, workflows and failure modes A track record of owning a workflow segment end to end: opportunity identification and business casing - functional specification/user stories - embedded with engineering squads (e.g. CBP) during build - non-live validation/smoke tests - operational acceptance check governance - in-life performance ownership Evidence of quantifying financial impact (cost-to-serve, efficiency, error reduction or revenue protection) and maintaining a simple benefits register with clear progress reporting against targets Backlog and acceptance discipline: defining business rules, functional requirements and testable acceptance criteria aligned to operational goals and SLAs/OLAs Change and adoption governance in live environments: service-introduction checklists, readiness evidence and coordinated adoption windows Data and insight literacy: sets a small KPI set and a simple dashboard for the domain; uses signals to prioritise fixes and improvements Senior stakeholder influence: experience shaping priorities and trade-offs with Director-level stakeholders; building consensus across Operations, engineering and adjacent functions while safeguarding operations Cross-functional coordination: demonstrable experience of successfully sequencing and coordinating the workload of multi-skilled teams and vendors (without line authority), keeping dependencies and risks visible from discovery through adoption Desirable Experience contributing to managed-service propositions or multi-territory workflow design Agile literacy and experience using showcases/demos to validate solutions with operators The rewards: There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. For this role we offer the hybrid working approach with 3 days a week onsite in Osterley campus. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
May 05, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Capability Owners are strategic owners for a defined segment of the playout supply chain. They own that segment end to end: identifying opportunities to evolve it, writing clear functional specifications and user stories, making the business case that quantifies financial impact, embedding with Content & Broadcast Platforms (CBP) squads during solution development, coordinating operational testing with Operations Analysts, governing handover of tech deliverables at the operational acceptance check and then owning in-life performance once live. In their domain - for example Input and Readiness, On-air Management or Monitoring and Resilience - Capability Owners make operations simpler, safer and more reliable by keeping standards clear, fallbacks easy to use and performance signals visible and acted on. They are accountable for surfacing and shaping automation and AI opportunities in their segment and for proposing small, safe trials that prove value and operational integrity before scale. They partner closely with Playout Operations to plan the rollout of new features and functionality, also coordinating with Origination Experience & Insight and Workforce Management so learning drives improvement and training and sign-off land on time. They keep documentation and reference material current and usable so designs hold up at real-time operational speed and outcomes are sustained once live. What you'll do: Key Responsibilities Own the strategy and roadmap for your domain with quantified benefits, risks and cost to deliver Identify opportunities to simplify, automate or apply AI in your segment; prepare business cases with financial impact, risk and success measures Write functional specifications and user stories with clear acceptance criteria; align stories with business case benefits Embed within CBP squads during discovery, design and build; act as the operational voice so solutions are operable in real-time operations Plan and coordinate non-live validation and operational smoke tests with Operations Analysts; capture outcomes and raise defects with reproducible steps Provide evidence into the operational acceptance check before go-live: people signed-off, SOPs/fallbacks updated and rehearsed, monitoring/alerts meaningful, ownership for support/escalation/rollback clear Govern handover of tech deliverables and confirm service-introduction checklists are complete before adoption Own in-life performance for your domain; define a small KPI set and dashboard; monitor signals, diagnose issues and drive fixes and simplifications Keep standards, procedures and fallbacks current and easy to follow; remove steps and tools that no longer add value Partner with Playout Operations to plan adoption windows and gather operator feedback; improve designs quickly Partner with Origination Experience & Insight to act on RCA findings and scorecard trends; turn learning into prevention and standards Partner with Workforce Management so training, sign-off and cover are in place ahead of adoption windows Report progress, risks and decisions in plain English; keep stakeholders aligned and choices traceable Ways of Working Lead through expertise and influence; make decisions with evidence and explain them clearly Use plain English; write standards and change notes people can use on shift Listen to operators and CBP partners; close the loop on feedback and show what changed Prefer small, safe steps over big-bang changes; learn, adjust and move forward What you'll bring: Essential experience Deep practitioner experience of linear broadcasting and playout operations or closely related media engineering, with excellent understanding of playout systems, workflows and failure modes A track record of owning a workflow segment end to end: opportunity identification and business casing - functional specification/user stories - embedded with engineering squads (e.g. CBP) during build - non-live validation/smoke tests - operational acceptance check governance - in-life performance ownership Evidence of quantifying financial impact (cost-to-serve, efficiency, error reduction or revenue protection) and maintaining a simple benefits register with clear progress reporting against targets Backlog and acceptance discipline: defining business rules, functional requirements and testable acceptance criteria aligned to operational goals and SLAs/OLAs Change and adoption governance in live environments: service-introduction checklists, readiness evidence and coordinated adoption windows Data and insight literacy: sets a small KPI set and a simple dashboard for the domain; uses signals to prioritise fixes and improvements Senior stakeholder influence: experience shaping priorities and trade-offs with Director-level stakeholders; building consensus across Operations, engineering and adjacent functions while safeguarding operations Cross-functional coordination: demonstrable experience of successfully sequencing and coordinating the workload of multi-skilled teams and vendors (without line authority), keeping dependencies and risks visible from discovery through adoption Desirable Experience contributing to managed-service propositions or multi-territory workflow design Agile literacy and experience using showcases/demos to validate solutions with operators The rewards: There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. For this role we offer the hybrid working approach with 3 days a week onsite in Osterley campus. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
World Class Defence Organisation based in Stevenage, Hertfordshire is currently looking to recruit a Business Analyst subcontractor on an initial 6 month contract. The role will be a hybrid position of 1-2 days in office, rest of the week remote. Rate: £34.87 per hour Overtime Rate: Hours worked over the standard 37 hours per week, will be paid at 'time and a quarter' Location: Stevenage Hybrid / Remote working: Hybrid, 1-2 days per week onsite and the rest remote from home. The department can offer a compressed 4 day week of Monday to Thursday) Duration: 6 Months with very likely extension. Contracts are often ongoing and long-term thereafter. IR35 status: Inside IR35 (Umbrella) Job Description: The CAFM Business Analyst is responsible for establishing structured project delivery, documentation standards, and operational processes for the CAFM function.The role will define requirements, process maps, governance frameworks, and change management structures to support successful and ongoing development of the CAFM platform.The position will act as the bridge between the FM System Admins and other teams, ensuring the CAFM implementations are delivered with clear scope, defined requirements, and controlled project governance. About the Role We are seeking an experienced CAFM Business Analyst to pay a key role in developing and strengthening the governance, delivery framework and operational processes supporting our CAFM platform.Our CAFM system is central to the delivery of Facilities Management services and supports a growing portfolio of operational projects and system enhancements. As our CAFM capability continues to evolve, we are looking for a highly capable Business Analyst to establish structured delivery, process documentation and system change governance.This role will work closely with Facilities Operations Teams, System Admin and stakeholders across the business to ensure CAFM implementations and system developments are delivered through a structured, well-documented and controlled framework.The successful candidate will help design and implement the delivery model, documentation standards and change management structure for CAFM projects and system development. Responsibilities: Key Responsibilities CAFM Project Governance & Delivery Framework Develop and implement delivery framework for CAFM implementation and system enhancements Establish project governance processes and documentation standards Define project lifecycles stages, deliverables and milestones Support CAFM project teams withy structured delivery approaches Business Analysis & Requirements Management Lead stakeholder engagement and requirements gathering activities Produce high-quality business and functional requirements documentation Translate operational needs into clear CAFM system requirements Ensure requirements are traceable through delivery and testing Process Mapping & Operational Design Document and analyse key facilities management workflows supported by the CAFM system Produce current-state and future state process maps Develop standard operating procedures and operational documentation Identify opportunities to improve operational efficiency through improved system use CAFM Change Management Framework Design and implement a structured change management process for CAFM system updates Establish a change request and approval workflow Support prioritisation and management of the CAFM Development backlog Help establish release management and system update processes Stakeholder Engagement Work closely with Facilities Management teams, System Admin, IM teams and sensor stakeholder Facilitate workshops to gather requirements and design processes Provide clear documentation and communication throughout project delivery Key Deliverables The successful candidate will lead the development of a CAFM delivery and governance framework, including: CAFM project lifecycle and delivery model Standard project documentation templates Business and functional requirement document CAFM process library and operational workflows CAFM system change management framework System governance structure CAFM implementation toolkit Documentation and knowledge base for CAFM operations Skillset/experience required: Essential Proven experience as a business analyst or senior business analyst Strong experience documenting business and functional requirements Demonstrate experience in process mapping and operational design Experience supporting system implementations or enterprise platforms Strong stakeholder engagement and facilitation skills Excellent documentation and communication abilities Desirable Experience working with CAFM, asset management or facilities management systems such as: - IBM Maximo - Planon - Archibus Experience within facilities management, real estate or property operations Experience establishing governance framework or change management processes Knowledge of project delivery methodologies or business analysis frameworks
May 04, 2026
Contractor
World Class Defence Organisation based in Stevenage, Hertfordshire is currently looking to recruit a Business Analyst subcontractor on an initial 6 month contract. The role will be a hybrid position of 1-2 days in office, rest of the week remote. Rate: £34.87 per hour Overtime Rate: Hours worked over the standard 37 hours per week, will be paid at 'time and a quarter' Location: Stevenage Hybrid / Remote working: Hybrid, 1-2 days per week onsite and the rest remote from home. The department can offer a compressed 4 day week of Monday to Thursday) Duration: 6 Months with very likely extension. Contracts are often ongoing and long-term thereafter. IR35 status: Inside IR35 (Umbrella) Job Description: The CAFM Business Analyst is responsible for establishing structured project delivery, documentation standards, and operational processes for the CAFM function.The role will define requirements, process maps, governance frameworks, and change management structures to support successful and ongoing development of the CAFM platform.The position will act as the bridge between the FM System Admins and other teams, ensuring the CAFM implementations are delivered with clear scope, defined requirements, and controlled project governance. About the Role We are seeking an experienced CAFM Business Analyst to pay a key role in developing and strengthening the governance, delivery framework and operational processes supporting our CAFM platform.Our CAFM system is central to the delivery of Facilities Management services and supports a growing portfolio of operational projects and system enhancements. As our CAFM capability continues to evolve, we are looking for a highly capable Business Analyst to establish structured delivery, process documentation and system change governance.This role will work closely with Facilities Operations Teams, System Admin and stakeholders across the business to ensure CAFM implementations and system developments are delivered through a structured, well-documented and controlled framework.The successful candidate will help design and implement the delivery model, documentation standards and change management structure for CAFM projects and system development. Responsibilities: Key Responsibilities CAFM Project Governance & Delivery Framework Develop and implement delivery framework for CAFM implementation and system enhancements Establish project governance processes and documentation standards Define project lifecycles stages, deliverables and milestones Support CAFM project teams withy structured delivery approaches Business Analysis & Requirements Management Lead stakeholder engagement and requirements gathering activities Produce high-quality business and functional requirements documentation Translate operational needs into clear CAFM system requirements Ensure requirements are traceable through delivery and testing Process Mapping & Operational Design Document and analyse key facilities management workflows supported by the CAFM system Produce current-state and future state process maps Develop standard operating procedures and operational documentation Identify opportunities to improve operational efficiency through improved system use CAFM Change Management Framework Design and implement a structured change management process for CAFM system updates Establish a change request and approval workflow Support prioritisation and management of the CAFM Development backlog Help establish release management and system update processes Stakeholder Engagement Work closely with Facilities Management teams, System Admin, IM teams and sensor stakeholder Facilitate workshops to gather requirements and design processes Provide clear documentation and communication throughout project delivery Key Deliverables The successful candidate will lead the development of a CAFM delivery and governance framework, including: CAFM project lifecycle and delivery model Standard project documentation templates Business and functional requirement document CAFM process library and operational workflows CAFM system change management framework System governance structure CAFM implementation toolkit Documentation and knowledge base for CAFM operations Skillset/experience required: Essential Proven experience as a business analyst or senior business analyst Strong experience documenting business and functional requirements Demonstrate experience in process mapping and operational design Experience supporting system implementations or enterprise platforms Strong stakeholder engagement and facilitation skills Excellent documentation and communication abilities Desirable Experience working with CAFM, asset management or facilities management systems such as: - IBM Maximo - Planon - Archibus Experience within facilities management, real estate or property operations Experience establishing governance framework or change management processes Knowledge of project delivery methodologies or business analysis frameworks
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Capability Owners are strategic owners for a defined segment of the playout supply chain. They own that segment end to end: identifying opportunities to evolve it, writing clear functional specifications and user stories, making the business case that quantifies financial impact, embedding with Content & Broadcast Platforms (CBP) squads during solution development, coordinating operational testing with Operations Analysts, governing handover of tech deliverables at the operational acceptance check and then owning in-life performance once live. In their domain - for example Input and Readiness, On-air Management or Monitoring and Resilience - Capability Owners make operations simpler, safer and more reliable by keeping standards clear, fallbacks easy to use and performance signals visible and acted on. They are accountable for surfacing and shaping automation and AI opportunities in their segment and for proposing small, safe trials that prove value and operational integrity before scale. They partner closely with Playout Operations to plan the rollout of new features and functionality, also coordinating with Origination Experience & Insight and Workforce Management so learning drives improvement and training and sign-off land on time. They keep documentation and reference material current and usable so designs hold up at real-time operational speed and outcomes are sustained once live. What you'll do: Key Responsibilities Own the strategy and roadmap for your domain with quantified benefits, risks and cost to deliver Identify opportunities to simplify, automate or apply AI in your segment; prepare business cases with financial impact, risk and success measures Write functional specifications and user stories with clear acceptance criteria; align stories with business case benefits Embed within CBP squads during discovery, design and build; act as the operational voice so solutions are operable in real-time operations Plan and coordinate non-live validation and operational smoke tests with Operations Analysts; capture outcomes and raise defects with reproducible steps Provide evidence into the operational acceptance check before go-live: people signed-off, SOPs/fallbacks updated and rehearsed, monitoring/alerts meaningful, ownership for support/escalation/rollback clear Govern handover of tech deliverables and confirm service-introduction checklists are complete before adoption Own in-life performance for your domain; define a small KPI set and dashboard; monitor signals, diagnose issues and drive fixes and simplifications Keep standards, procedures and fallbacks current and easy to follow; remove steps and tools that no longer add value Partner with Playout Operations to plan adoption windows and gather operator feedback; improve designs quickly Partner with Origination Experience & Insight to act on RCA findings and scorecard trends; turn learning into prevention and standards Partner with Workforce Management so training, sign-off and cover are in place ahead of adoption windows Report progress, risks and decisions in plain English; keep stakeholders aligned and choices traceable Ways of Working Lead through expertise and influence; make decisions with evidence and explain them clearly Use plain English; write standards and change notes people can use on shift Listen to operators and CBP partners; close the loop on feedback and show what changed Prefer small, safe steps over big-bang changes; learn, adjust and move forward What you'll bring: Essential experience Deep practitioner experience of linear broadcasting and playout operations or closely related media engineering, with excellent understanding of playout systems, workflows and failure modes A track record of owning a workflow segment end to end: opportunity identification and business casing - functional specification/user stories - embedded with engineering squads (e.g. CBP) during build - non-live validation/smoke tests - operational acceptance check governance - in-life performance ownership Evidence of quantifying financial impact (cost-to-serve, efficiency, error reduction or revenue protection) and maintaining a simple benefits register with clear progress reporting against targets Backlog and acceptance discipline: defining business rules, functional requirements and testable acceptance criteria aligned to operational goals and SLAs/OLAs Change and adoption governance in live environments: service-introduction checklists, readiness evidence and coordinated adoption windows Data and insight literacy: sets a small KPI set and a simple dashboard for the domain; uses signals to prioritise fixes and improvements Senior stakeholder influence: experience shaping priorities and trade-offs with Director-level stakeholders; building consensus across Operations, engineering and adjacent functions while safeguarding operations Cross-functional coordination: demonstrable experience of successfully sequencing and coordinating the workload of multi-skilled teams and vendors (without line authority), keeping dependencies and risks visible from discovery through adoption Desirable Experience contributing to managed-service propositions or multi-territory workflow design Agile literacy and experience using showcases/demos to validate solutions with operators The rewards: There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. For this role we offer the hybrid working approach with 3 days a week onsite in Osterley campus. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
May 04, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Capability Owners are strategic owners for a defined segment of the playout supply chain. They own that segment end to end: identifying opportunities to evolve it, writing clear functional specifications and user stories, making the business case that quantifies financial impact, embedding with Content & Broadcast Platforms (CBP) squads during solution development, coordinating operational testing with Operations Analysts, governing handover of tech deliverables at the operational acceptance check and then owning in-life performance once live. In their domain - for example Input and Readiness, On-air Management or Monitoring and Resilience - Capability Owners make operations simpler, safer and more reliable by keeping standards clear, fallbacks easy to use and performance signals visible and acted on. They are accountable for surfacing and shaping automation and AI opportunities in their segment and for proposing small, safe trials that prove value and operational integrity before scale. They partner closely with Playout Operations to plan the rollout of new features and functionality, also coordinating with Origination Experience & Insight and Workforce Management so learning drives improvement and training and sign-off land on time. They keep documentation and reference material current and usable so designs hold up at real-time operational speed and outcomes are sustained once live. What you'll do: Key Responsibilities Own the strategy and roadmap for your domain with quantified benefits, risks and cost to deliver Identify opportunities to simplify, automate or apply AI in your segment; prepare business cases with financial impact, risk and success measures Write functional specifications and user stories with clear acceptance criteria; align stories with business case benefits Embed within CBP squads during discovery, design and build; act as the operational voice so solutions are operable in real-time operations Plan and coordinate non-live validation and operational smoke tests with Operations Analysts; capture outcomes and raise defects with reproducible steps Provide evidence into the operational acceptance check before go-live: people signed-off, SOPs/fallbacks updated and rehearsed, monitoring/alerts meaningful, ownership for support/escalation/rollback clear Govern handover of tech deliverables and confirm service-introduction checklists are complete before adoption Own in-life performance for your domain; define a small KPI set and dashboard; monitor signals, diagnose issues and drive fixes and simplifications Keep standards, procedures and fallbacks current and easy to follow; remove steps and tools that no longer add value Partner with Playout Operations to plan adoption windows and gather operator feedback; improve designs quickly Partner with Origination Experience & Insight to act on RCA findings and scorecard trends; turn learning into prevention and standards Partner with Workforce Management so training, sign-off and cover are in place ahead of adoption windows Report progress, risks and decisions in plain English; keep stakeholders aligned and choices traceable Ways of Working Lead through expertise and influence; make decisions with evidence and explain them clearly Use plain English; write standards and change notes people can use on shift Listen to operators and CBP partners; close the loop on feedback and show what changed Prefer small, safe steps over big-bang changes; learn, adjust and move forward What you'll bring: Essential experience Deep practitioner experience of linear broadcasting and playout operations or closely related media engineering, with excellent understanding of playout systems, workflows and failure modes A track record of owning a workflow segment end to end: opportunity identification and business casing - functional specification/user stories - embedded with engineering squads (e.g. CBP) during build - non-live validation/smoke tests - operational acceptance check governance - in-life performance ownership Evidence of quantifying financial impact (cost-to-serve, efficiency, error reduction or revenue protection) and maintaining a simple benefits register with clear progress reporting against targets Backlog and acceptance discipline: defining business rules, functional requirements and testable acceptance criteria aligned to operational goals and SLAs/OLAs Change and adoption governance in live environments: service-introduction checklists, readiness evidence and coordinated adoption windows Data and insight literacy: sets a small KPI set and a simple dashboard for the domain; uses signals to prioritise fixes and improvements Senior stakeholder influence: experience shaping priorities and trade-offs with Director-level stakeholders; building consensus across Operations, engineering and adjacent functions while safeguarding operations Cross-functional coordination: demonstrable experience of successfully sequencing and coordinating the workload of multi-skilled teams and vendors (without line authority), keeping dependencies and risks visible from discovery through adoption Desirable Experience contributing to managed-service propositions or multi-territory workflow design Agile literacy and experience using showcases/demos to validate solutions with operators The rewards: There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. For this role we offer the hybrid working approach with 3 days a week onsite in Osterley campus. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Oracle Fusion HCM Business Analyst - Contract On-site Greenford, London £270-£300 per day (depending on experience) Outside IR35 12-month contract We're working with a global group of education partners who are building a team to support the ongoing delivery and implementation of Phase Two of a global Oracle Fusion HCM programme . The programme spans 14 countries and 25+ legal entities , supporting multiple brands across a complex, international education environment. This role sits firmly within the active implementation team and will play a key role in shaping, delivering, and deploying Oracle HCM functionality across the organisation. The Role As an Oracle Fusion HCM Business Analyst, you will act as the key interface between in-country HR teams and the central project implementation team . You will develop a detailed understanding of local HR processes, statutory requirements, and operational practices, translating these into clear, actionable requirements to support delivery within a fast-paced implementation timeline. This is a hands-on, on-site role requiring strong HR subject-matter expertise and close collaboration with stakeholders. You will be expected to proactively gather information and data, work with HR teams of varying maturity, and engage closely with third-party payroll providers to ensure Oracle HCM is implemented effectively and compliantly. Key Responsibilities Act as the primary interface between local HR teams and the Oracle HCM delivery team during Phase Two implementation Lead requirements elicitation across global HR processes, policies, and statutory obligations Build a detailed understanding of country-specific HR and payroll processes, including absence, compliance, and reporting rules Translate HR processes and legislative requirements into structured business and functional requirements Support solution design activities and fit-to-standard decisions within Oracle Fusion HCM Liaise with third-party payroll providers to understand integration, data, and operational requirements Define and support UAT scenarios, acceptance criteria, defect resolution, and business sign-off Produce and maintain high-quality documentation including process flows, requirements, and UAT artefacts Support delivery across multiple brands and countries as part of a global implementation programme Required Experience HR & Business Analysis Proven experience in HR process design, documentation, and transformation Strong experience working as a Business Analyst on HR systems implementations Experience working with inexperienced or unstructured HR teams Ability to translate complex HR processes and regulatory requirements into delivery-ready requirements HR Systems Experience Experience of global HR system implementations, preferably Oracle Fusion HCM Alternatively, strong implementation experience with one or more of the following HR systems: Workday SAP SuccessFactors PeopleSoft Experience supporting large-scale HRIS implementations or HR transformations Global & Sector Experience Experience working with multi-country HR teams and local HR regulations Previous experience within education, universities, or public sector organisations is highly desirable Comfortable operating in complex, multi-entity, global environments Contract Details Engagement: Outside IR35 Day Rate: £270-£300 per day, depending on experience Contract Length: 12-month contract Location: On-site, office-based role in Greenford, London Working Model: This role is fully on-site - there is no remote or hybrid working option Interview Process: 2-stage interview process, starting this week and next week Visa Status: No visa sponsorship available - candidates must already have the right to work in the UK Rates depend on experience and client requirements
May 04, 2026
Contractor
Oracle Fusion HCM Business Analyst - Contract On-site Greenford, London £270-£300 per day (depending on experience) Outside IR35 12-month contract We're working with a global group of education partners who are building a team to support the ongoing delivery and implementation of Phase Two of a global Oracle Fusion HCM programme . The programme spans 14 countries and 25+ legal entities , supporting multiple brands across a complex, international education environment. This role sits firmly within the active implementation team and will play a key role in shaping, delivering, and deploying Oracle HCM functionality across the organisation. The Role As an Oracle Fusion HCM Business Analyst, you will act as the key interface between in-country HR teams and the central project implementation team . You will develop a detailed understanding of local HR processes, statutory requirements, and operational practices, translating these into clear, actionable requirements to support delivery within a fast-paced implementation timeline. This is a hands-on, on-site role requiring strong HR subject-matter expertise and close collaboration with stakeholders. You will be expected to proactively gather information and data, work with HR teams of varying maturity, and engage closely with third-party payroll providers to ensure Oracle HCM is implemented effectively and compliantly. Key Responsibilities Act as the primary interface between local HR teams and the Oracle HCM delivery team during Phase Two implementation Lead requirements elicitation across global HR processes, policies, and statutory obligations Build a detailed understanding of country-specific HR and payroll processes, including absence, compliance, and reporting rules Translate HR processes and legislative requirements into structured business and functional requirements Support solution design activities and fit-to-standard decisions within Oracle Fusion HCM Liaise with third-party payroll providers to understand integration, data, and operational requirements Define and support UAT scenarios, acceptance criteria, defect resolution, and business sign-off Produce and maintain high-quality documentation including process flows, requirements, and UAT artefacts Support delivery across multiple brands and countries as part of a global implementation programme Required Experience HR & Business Analysis Proven experience in HR process design, documentation, and transformation Strong experience working as a Business Analyst on HR systems implementations Experience working with inexperienced or unstructured HR teams Ability to translate complex HR processes and regulatory requirements into delivery-ready requirements HR Systems Experience Experience of global HR system implementations, preferably Oracle Fusion HCM Alternatively, strong implementation experience with one or more of the following HR systems: Workday SAP SuccessFactors PeopleSoft Experience supporting large-scale HRIS implementations or HR transformations Global & Sector Experience Experience working with multi-country HR teams and local HR regulations Previous experience within education, universities, or public sector organisations is highly desirable Comfortable operating in complex, multi-entity, global environments Contract Details Engagement: Outside IR35 Day Rate: £270-£300 per day, depending on experience Contract Length: 12-month contract Location: On-site, office-based role in Greenford, London Working Model: This role is fully on-site - there is no remote or hybrid working option Interview Process: 2-stage interview process, starting this week and next week Visa Status: No visa sponsorship available - candidates must already have the right to work in the UK Rates depend on experience and client requirements
Dynamics 365 Developer - sought by leading pensions provider in London/Belfast - Hybrid - Contract Inside IR35 - umbrella Key Responsibilities Dynamics 365 Development & Configuration Design, configure, and customise Dynamics 365 (Sales) entities, forms, views, dashboards, and business process flows Extend platform capability through plugins, workflows, JavaScript, Power Platform components, and Azure integrations Define and implement best-fit technical solutions aligned to existing architecture and business processes Lead end-to-end development of Dynamics 365 CRM solutions Integration, Data & Environments Build and manage integrations with Microsoft 365, external systems, and APIs Support data migration, upgrades, and deployment activities across environments Implement and maintain security roles, permissions, and environment governance Manage solutions across the full application lifecycle (build, release, support) Delivery & Quality Work closely with Business Analysts and delivery teams to translate functional requirements into scalable, maintainable solutions Plan, estimate, design, develop, and implement solutions in line with agreed delivery plans Troubleshoot, optimise, and enhance existing CRM functionality Resolve complex technical issues while maintaining high engineering standards Adhere to quality assurance controls to improve solution quality and streamline releases Collaboration & Adoption Collaborate with business teams (e.g. Business Development, Marketing, Operations) to ensure solutions meet real operational needs Provide technical guidance and advice to colleagues and delivery partners Contribute to technical documentation, standards, and knowledge sharing Support Dynamics 365 adoption through well-engineered, user-focused solutions Continuously develop product and technology knowledge to ensure best-practice delivery Required Experience & Skills Essential Proven hands-on experience delivering Microsoft Dynamics 365 CE / Power Platform solutions Experience delivering Dynamics 365 migrations and upgrades , particularly within Dynamics Sales Strong understanding of the Microsoft technology stack Experience developing and configuring Dynamics workflows and business processes Hands-on experience building custom Dynamics 365 applications Experience working in Agile / DevOps delivery environments Strong communication and stakeholder collaboration skills Eligibility for Security Clearance Desirable Experience with Power Platform (Power Automate, Power Apps, Power BI) Experience with the wider Microsoft 365 ecosystem (SharePoint, Teams) Experience integrating Dynamics with APIs or third-party systems Experience using Azure DevOps for backlog, delivery, and release management Experience delivering enterprise-scale CRM solutions Ability to deliver technical training or enablement sessions Experience running developer forums, drop-in sessions, or capability-building initiatives Please apply within for further details - Matthew Holmes, Harvey Nash Always use these settings
May 04, 2026
Contractor
Dynamics 365 Developer - sought by leading pensions provider in London/Belfast - Hybrid - Contract Inside IR35 - umbrella Key Responsibilities Dynamics 365 Development & Configuration Design, configure, and customise Dynamics 365 (Sales) entities, forms, views, dashboards, and business process flows Extend platform capability through plugins, workflows, JavaScript, Power Platform components, and Azure integrations Define and implement best-fit technical solutions aligned to existing architecture and business processes Lead end-to-end development of Dynamics 365 CRM solutions Integration, Data & Environments Build and manage integrations with Microsoft 365, external systems, and APIs Support data migration, upgrades, and deployment activities across environments Implement and maintain security roles, permissions, and environment governance Manage solutions across the full application lifecycle (build, release, support) Delivery & Quality Work closely with Business Analysts and delivery teams to translate functional requirements into scalable, maintainable solutions Plan, estimate, design, develop, and implement solutions in line with agreed delivery plans Troubleshoot, optimise, and enhance existing CRM functionality Resolve complex technical issues while maintaining high engineering standards Adhere to quality assurance controls to improve solution quality and streamline releases Collaboration & Adoption Collaborate with business teams (e.g. Business Development, Marketing, Operations) to ensure solutions meet real operational needs Provide technical guidance and advice to colleagues and delivery partners Contribute to technical documentation, standards, and knowledge sharing Support Dynamics 365 adoption through well-engineered, user-focused solutions Continuously develop product and technology knowledge to ensure best-practice delivery Required Experience & Skills Essential Proven hands-on experience delivering Microsoft Dynamics 365 CE / Power Platform solutions Experience delivering Dynamics 365 migrations and upgrades , particularly within Dynamics Sales Strong understanding of the Microsoft technology stack Experience developing and configuring Dynamics workflows and business processes Hands-on experience building custom Dynamics 365 applications Experience working in Agile / DevOps delivery environments Strong communication and stakeholder collaboration skills Eligibility for Security Clearance Desirable Experience with Power Platform (Power Automate, Power Apps, Power BI) Experience with the wider Microsoft 365 ecosystem (SharePoint, Teams) Experience integrating Dynamics with APIs or third-party systems Experience using Azure DevOps for backlog, delivery, and release management Experience delivering enterprise-scale CRM solutions Ability to deliver technical training or enablement sessions Experience running developer forums, drop-in sessions, or capability-building initiatives Please apply within for further details - Matthew Holmes, Harvey Nash Always use these settings
We are seeking an Intern Developer with strong communication skills and a keen interest in Financial Services. This role offers the opportunity to work closely with front office users, including traders and risk analysts, providing significant exposure to a variety of financial products. The ideal candidate will have experience in C# coding and a desire to rapidly expand their knowledge within the financial sector. Key Responsibilities are, but are not limited to: Manage incremental and BAU project deliveries on key systems such as Barracuda, Sigma, Orchestrade, and Murex Develop features for various front-office systems focusing on foreign exchange trading Collaborate with front office users to understand their needs and enhance system functionalities Participate in the full project lifecycle from implementation to testing and support of system changes Work within an agile project delivery framework, contributing to cross-team implementation and testing efforts You will be part of a dynamic and collaborative work environment where CSR is embraced in our day-to-day business operation, innovation is encouraged and diversity is celebrated. Minimal education level Bachelor Degree / BSc Degree or equivalent Academic qualification / Speciality Graduated within the past 18 months with a 2:1 or equivalent Experience • Experience or knowledge in IT project management involving system changes, testing, and support • Knowledge of FX cash and FX option products is desirable Required skills • Excellent written and verbal communication skills • Ability to work effectively in a team and under pressure Technical skills required Strong experience in coding with C# and some proficiency in SQL Familiarity with scripting languages such as Python is advantageous
May 04, 2026
Contractor
We are seeking an Intern Developer with strong communication skills and a keen interest in Financial Services. This role offers the opportunity to work closely with front office users, including traders and risk analysts, providing significant exposure to a variety of financial products. The ideal candidate will have experience in C# coding and a desire to rapidly expand their knowledge within the financial sector. Key Responsibilities are, but are not limited to: Manage incremental and BAU project deliveries on key systems such as Barracuda, Sigma, Orchestrade, and Murex Develop features for various front-office systems focusing on foreign exchange trading Collaborate with front office users to understand their needs and enhance system functionalities Participate in the full project lifecycle from implementation to testing and support of system changes Work within an agile project delivery framework, contributing to cross-team implementation and testing efforts You will be part of a dynamic and collaborative work environment where CSR is embraced in our day-to-day business operation, innovation is encouraged and diversity is celebrated. Minimal education level Bachelor Degree / BSc Degree or equivalent Academic qualification / Speciality Graduated within the past 18 months with a 2:1 or equivalent Experience • Experience or knowledge in IT project management involving system changes, testing, and support • Knowledge of FX cash and FX option products is desirable Required skills • Excellent written and verbal communication skills • Ability to work effectively in a team and under pressure Technical skills required Strong experience in coding with C# and some proficiency in SQL Familiarity with scripting languages such as Python is advantageous
We are looking for bright and driven graduates from all disciplines to work on exciting projects in our Analyst team. You will work across a range of healthcare settings to understand requirements, and then collaborate with Software Developers to design new functionality. The role combines aspects of business analysis, systems analysis, and project management click apply for full job details
May 04, 2026
Full time
We are looking for bright and driven graduates from all disciplines to work on exciting projects in our Analyst team. You will work across a range of healthcare settings to understand requirements, and then collaborate with Software Developers to design new functionality. The role combines aspects of business analysis, systems analysis, and project management click apply for full job details
Job Title: Volunteer Support & Systems Manager Location: MSSC NSC, 200B Lambeth Road, London, SE1 7JY (Hybrid Working) Salary: £40,000 to £42,000 gross per annum, depending on experience Job type: Full time, permanent Closing Date: Monday 25th May 2026. Assessment Day: Tuesday 2nd June 2026. Are you looking for a new opportunity supporting volunteers to give their best? The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success. We are seeking a Volunteer Support & Systems Manager to lead the development and maintenance of automated workflows used within the Volunteer Support Team. The role is responsible for ensuring the smooth running of the Volunteer Support function including overseeing the day-to-day administration of key volunteer processes. The postholder will also line manage the Volunteer Support Officers who act as the first point of contact to volunteers in assisting with these processes and wider administration. About the role: The purpose of the Volunteer Support & Systems Manager is to ensure the smooth and efficient running of the Volunteer Support function by ensuring that automated workflows are well maintained and continuously improved. This includes the onboarding process for new volunteers, management of mandatory training requirements of existing volunteers and volunteer record management through processing promotions transfers and leavers. The role also provides effective line management to a team of Volunteer Support Officers, supporting them to deliver a high quality of administrative support to volunteers to assist them with these processes. Responsibilities: To oversee the efficient operation, maintenance and continuous improvement of all Volunteer Support automated workflows To develop clear and effective guidance, to help volunteers access and use the various Volunteer Support digital systems To line manage and support the Volunteer Support Team based at the MSSC Support Centre, empowering the team to deliver effective and consistent support to volunteers To functionally manage and support the Area Volunteer Support Team based across the 6 Area Offices, empowering them to deliver effective and consistent support to volunteers To manage the "Safer Recruitment" and adverse disclosure process for volunteers, in line with MSSC policy, ensuring that criminal records checks are dealt with in a timely and appropriate manner To work with the Head of Volunteering to review MSSC volunteering policies, monitoring their appropriateness and effectiveness, making recommendations for changes as necessary To support the Head of Volunteering with the successful implementation of MSSC's volunteer strategy and other national tasks To work with Volunteer Support Officers to develop systems and processes for managing the Volunteer Support workload and monitoring delivery standards To work closely with other stakeholders, maintaining excellent working relationships across departments to ensure consistency and best practice for our volunteers. Requirements: Experience of leading the development and maintenance of digital volunteer management/ communication systems Experience of creating and maintaining complex automated workflows Experience of overseeing the administrative functions of a CRM system Experience of implementing, managing reviewing and refining administrative processes Experience developing processes which are targeted at both internal and external audiences Experience of leading projects manging change with various stakeholders If you are interested in this role, please apply now! Benefits: 25 days annual leave per annum, increasing with length of service Hybrid working for many roles Volunteering Leave Life assurance (4x salary) Private medical insurance Generous pension (employer contribution up to 10%) Cycle to work scheme Access to the Marine Society Digital Library Wellbeing portal and EAP with 121 counselling Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of: Volunteer Coordinator, Volunteer Development Officer, Volunteer Resources Manager, CRM Administrator, Business Support Manager, Service Delivery Manager, Operations Manager (Charity Sector), or Process Improvement Analyst, may also be considered for this role.
May 04, 2026
Full time
Job Title: Volunteer Support & Systems Manager Location: MSSC NSC, 200B Lambeth Road, London, SE1 7JY (Hybrid Working) Salary: £40,000 to £42,000 gross per annum, depending on experience Job type: Full time, permanent Closing Date: Monday 25th May 2026. Assessment Day: Tuesday 2nd June 2026. Are you looking for a new opportunity supporting volunteers to give their best? The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success. We are seeking a Volunteer Support & Systems Manager to lead the development and maintenance of automated workflows used within the Volunteer Support Team. The role is responsible for ensuring the smooth running of the Volunteer Support function including overseeing the day-to-day administration of key volunteer processes. The postholder will also line manage the Volunteer Support Officers who act as the first point of contact to volunteers in assisting with these processes and wider administration. About the role: The purpose of the Volunteer Support & Systems Manager is to ensure the smooth and efficient running of the Volunteer Support function by ensuring that automated workflows are well maintained and continuously improved. This includes the onboarding process for new volunteers, management of mandatory training requirements of existing volunteers and volunteer record management through processing promotions transfers and leavers. The role also provides effective line management to a team of Volunteer Support Officers, supporting them to deliver a high quality of administrative support to volunteers to assist them with these processes. Responsibilities: To oversee the efficient operation, maintenance and continuous improvement of all Volunteer Support automated workflows To develop clear and effective guidance, to help volunteers access and use the various Volunteer Support digital systems To line manage and support the Volunteer Support Team based at the MSSC Support Centre, empowering the team to deliver effective and consistent support to volunteers To functionally manage and support the Area Volunteer Support Team based across the 6 Area Offices, empowering them to deliver effective and consistent support to volunteers To manage the "Safer Recruitment" and adverse disclosure process for volunteers, in line with MSSC policy, ensuring that criminal records checks are dealt with in a timely and appropriate manner To work with the Head of Volunteering to review MSSC volunteering policies, monitoring their appropriateness and effectiveness, making recommendations for changes as necessary To support the Head of Volunteering with the successful implementation of MSSC's volunteer strategy and other national tasks To work with Volunteer Support Officers to develop systems and processes for managing the Volunteer Support workload and monitoring delivery standards To work closely with other stakeholders, maintaining excellent working relationships across departments to ensure consistency and best practice for our volunteers. Requirements: Experience of leading the development and maintenance of digital volunteer management/ communication systems Experience of creating and maintaining complex automated workflows Experience of overseeing the administrative functions of a CRM system Experience of implementing, managing reviewing and refining administrative processes Experience developing processes which are targeted at both internal and external audiences Experience of leading projects manging change with various stakeholders If you are interested in this role, please apply now! Benefits: 25 days annual leave per annum, increasing with length of service Hybrid working for many roles Volunteering Leave Life assurance (4x salary) Private medical insurance Generous pension (employer contribution up to 10%) Cycle to work scheme Access to the Marine Society Digital Library Wellbeing portal and EAP with 121 counselling Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of: Volunteer Coordinator, Volunteer Development Officer, Volunteer Resources Manager, CRM Administrator, Business Support Manager, Service Delivery Manager, Operations Manager (Charity Sector), or Process Improvement Analyst, may also be considered for this role.
Job Title: Operations Manager Location: Sharston, M22 4SN Salary : £45,000 - £60,000 per annum, dependent on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award winning, no win no fee law firm specialising exclusively in personal injury claims. Headquartered in Manchester, we support clients nationwide across all areas of personal injury, including employers' liability, serious injury, clinical negligence, occupiers' and public liability, road traffic accidents and industrial disease. We are ranked 64th in The Lawyer UK Top 200, out of more than 10,000 law firms nationwide, and after achieving a 20% year on year growth, Express Solicitors are the largest personal injury claimant firm in the UK. Our commitment to outstanding client care is reflected in our Trustpilot rating of 4.8 (Excellent), placing us among the highest rated firms in the sector. About The Role: Due to continued growth and expansion, we are seeking an experienced and driven Operations Manager. The Operations Manager is responsible for driving data-led decision making, systems performance, and cross-functional operational support across the firm. This role sits at the intersection of technology, data, legal operations, and business process - providing the analytical rigour and operational structure that enables both legal and non-legal functions to operate effectively. The Operations team also handles key business processes in support of other business functions and this role will involve the management of both data focussed and more traditional operations roles Responsibilities: Responsible for the firm's operational data infrastructure, ensuring accuracy, consistency, and accessibility of business-critical data across systems. Lead the development and governance of management information (MI) reporting, providing actionable insight to senior management and department heads. Leadership of the data analytics team in production and maintenance of dashboards and reporting tools (e.g. Power BI, SQL-based reports). Working with various stakeholders directly and in through supervision of the data team to identify improvements and additions to existing reporting suites. Liaise with compliance and risk functions to ensure operational processes reflect regulatory requirements (e.g. SRA, GDPR). Working with the Development team, Business Analyst, Project Manager as required to ensure a joined-up approach to systems and compliance. Lead or contribute to firmwide operational projects such as system migrations, reporting re-platforming, or process standardisation initiatives. Maintain operational process documentation and ensure procedures are kept current, accessible and adhered to. Monitor operational risk indicators and escalate emerging issues to senior management with appropriate remediation recommendations. Contribute to the firm's AI and data strategy, including identification of use cases, vendor assessment, and governance framework development. Work with other companies within the group to ensure effective systems and data management between companies. Person Specification: Experience in senior operations roles, ideally within a legal or other professional services firm. Demonstrable expertise in data management, MI reporting, and business intelligence tools (e.g. Power BI, Tableau, or equivalent). Strong working knowledge of relational databases and querying (SQL), with an ability to interrogate and manipulate data to derive business insight. Experience using case management systems or CRM and understanding how data flows in and out of such systems. Experience managing or influencing cross-functional operational projects in an environment with multiple stakeholder groups. Strong commercial awareness with an understanding of how operational performance connects to financial outcomes. Comfortable working with analytics, data and reporting tools to translate information into clear business insights. Familiarity with AI and machine learning tools in an operational or analytical context including, document processing, predictive analytics, or LLM-based workflow augmentation. Understanding of cybersecurity and data security principles as they relate to data governance and system access management. Hours: Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. Benefits: Hybrid Working - 3/2 hybrid working pattern after probation. 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Operations General Manager, Ops Manager, Senior Operations Executive, Legal Operations Manager, Professional Services Operations Manager, Business Management, Business Operations Leader may also be considered for this role.
May 04, 2026
Full time
Job Title: Operations Manager Location: Sharston, M22 4SN Salary : £45,000 - £60,000 per annum, dependent on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award winning, no win no fee law firm specialising exclusively in personal injury claims. Headquartered in Manchester, we support clients nationwide across all areas of personal injury, including employers' liability, serious injury, clinical negligence, occupiers' and public liability, road traffic accidents and industrial disease. We are ranked 64th in The Lawyer UK Top 200, out of more than 10,000 law firms nationwide, and after achieving a 20% year on year growth, Express Solicitors are the largest personal injury claimant firm in the UK. Our commitment to outstanding client care is reflected in our Trustpilot rating of 4.8 (Excellent), placing us among the highest rated firms in the sector. About The Role: Due to continued growth and expansion, we are seeking an experienced and driven Operations Manager. The Operations Manager is responsible for driving data-led decision making, systems performance, and cross-functional operational support across the firm. This role sits at the intersection of technology, data, legal operations, and business process - providing the analytical rigour and operational structure that enables both legal and non-legal functions to operate effectively. The Operations team also handles key business processes in support of other business functions and this role will involve the management of both data focussed and more traditional operations roles Responsibilities: Responsible for the firm's operational data infrastructure, ensuring accuracy, consistency, and accessibility of business-critical data across systems. Lead the development and governance of management information (MI) reporting, providing actionable insight to senior management and department heads. Leadership of the data analytics team in production and maintenance of dashboards and reporting tools (e.g. Power BI, SQL-based reports). Working with various stakeholders directly and in through supervision of the data team to identify improvements and additions to existing reporting suites. Liaise with compliance and risk functions to ensure operational processes reflect regulatory requirements (e.g. SRA, GDPR). Working with the Development team, Business Analyst, Project Manager as required to ensure a joined-up approach to systems and compliance. Lead or contribute to firmwide operational projects such as system migrations, reporting re-platforming, or process standardisation initiatives. Maintain operational process documentation and ensure procedures are kept current, accessible and adhered to. Monitor operational risk indicators and escalate emerging issues to senior management with appropriate remediation recommendations. Contribute to the firm's AI and data strategy, including identification of use cases, vendor assessment, and governance framework development. Work with other companies within the group to ensure effective systems and data management between companies. Person Specification: Experience in senior operations roles, ideally within a legal or other professional services firm. Demonstrable expertise in data management, MI reporting, and business intelligence tools (e.g. Power BI, Tableau, or equivalent). Strong working knowledge of relational databases and querying (SQL), with an ability to interrogate and manipulate data to derive business insight. Experience using case management systems or CRM and understanding how data flows in and out of such systems. Experience managing or influencing cross-functional operational projects in an environment with multiple stakeholder groups. Strong commercial awareness with an understanding of how operational performance connects to financial outcomes. Comfortable working with analytics, data and reporting tools to translate information into clear business insights. Familiarity with AI and machine learning tools in an operational or analytical context including, document processing, predictive analytics, or LLM-based workflow augmentation. Understanding of cybersecurity and data security principles as they relate to data governance and system access management. Hours: Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. Benefits: Hybrid Working - 3/2 hybrid working pattern after probation. 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Operations General Manager, Ops Manager, Senior Operations Executive, Legal Operations Manager, Professional Services Operations Manager, Business Management, Business Operations Leader may also be considered for this role.
Pricing Manager 50,000 - 60,000 + Benefits UK (Remote/Hybrid) Are you the "Excel Legend" in your current office? Do you enjoy getting under the hood of a dataset to find out what's actually happening with the margins? We are representing a well-established national group looking for a Pricing Manager to lead their day-to-day commercial data function. This is a hands-on role perfect for a technical specialist who loves building tools and ensuring pricing accuracy across a large business. The Core Mission As the Pricing Manager, you will be the lead specialist for the group's pricing integrity. You'll be responsible for maintaining and updating the models that keep the business competitive. This isn't just about high-level theory; it's about the "nitty-gritty" of data-ensuring cost changes are reflected accurately and margins are protected. The Excel Standard We'll be honest: if you don't love spreadsheets, you won't love this role. We need a Super-User who can navigate complex workbooks with ease. You should be comfortable with: Model Maintenance: Taking existing pricing models and making them faster, better, and more accurate. Advanced Logic: High proficiency in SUMIFS, INDEX/MATCH, and data arrays. Data Cleaning: Using Power Query to pull together data from different parts of the business without breaking a sweat. Reporting: Creating clear, functional dashboards that the sales teams can actually use. What You'll Be Doing Price Implementation: Managing the end-to-end process of price changes and updates across the system. Margin Support: Providing the commercial teams with the data they need to make informed decisions. Trend Analysis: Spotting patterns in product performance and flagging risks or opportunities to senior management. Process Improvement: Finding ways to automate the boring stuff so you can focus on the interesting data. The Ideal Profile Highly Analytical: You likely come from a Pricing, Commercial Analysis, or Finance background. The "Fixer": You enjoy troubleshooting data errors and building robust templates. Detail Oriented: You're the person who catches the decimal point error before it goes live. Communication: You can explain a data trend to a non-technical colleague without using too much jargon. What's in it for you? This is a fantastic opportunity for a Senior Analyst or an established Pricing Manager to own the pricing function for a respected group. It offers a stable environment, a supportive team, and the chance to be the definitive technical expert in your field. Think you have the Excel skills we need? Apply with your CV today.
May 04, 2026
Full time
Pricing Manager 50,000 - 60,000 + Benefits UK (Remote/Hybrid) Are you the "Excel Legend" in your current office? Do you enjoy getting under the hood of a dataset to find out what's actually happening with the margins? We are representing a well-established national group looking for a Pricing Manager to lead their day-to-day commercial data function. This is a hands-on role perfect for a technical specialist who loves building tools and ensuring pricing accuracy across a large business. The Core Mission As the Pricing Manager, you will be the lead specialist for the group's pricing integrity. You'll be responsible for maintaining and updating the models that keep the business competitive. This isn't just about high-level theory; it's about the "nitty-gritty" of data-ensuring cost changes are reflected accurately and margins are protected. The Excel Standard We'll be honest: if you don't love spreadsheets, you won't love this role. We need a Super-User who can navigate complex workbooks with ease. You should be comfortable with: Model Maintenance: Taking existing pricing models and making them faster, better, and more accurate. Advanced Logic: High proficiency in SUMIFS, INDEX/MATCH, and data arrays. Data Cleaning: Using Power Query to pull together data from different parts of the business without breaking a sweat. Reporting: Creating clear, functional dashboards that the sales teams can actually use. What You'll Be Doing Price Implementation: Managing the end-to-end process of price changes and updates across the system. Margin Support: Providing the commercial teams with the data they need to make informed decisions. Trend Analysis: Spotting patterns in product performance and flagging risks or opportunities to senior management. Process Improvement: Finding ways to automate the boring stuff so you can focus on the interesting data. The Ideal Profile Highly Analytical: You likely come from a Pricing, Commercial Analysis, or Finance background. The "Fixer": You enjoy troubleshooting data errors and building robust templates. Detail Oriented: You're the person who catches the decimal point error before it goes live. Communication: You can explain a data trend to a non-technical colleague without using too much jargon. What's in it for you? This is a fantastic opportunity for a Senior Analyst or an established Pricing Manager to own the pricing function for a respected group. It offers a stable environment, a supportive team, and the chance to be the definitive technical expert in your field. Think you have the Excel skills we need? Apply with your CV today.
Solus Accident Repair Centres
Birchanger, Hertfordshire
Overview We are searching for a Business Systems, Delivery & Change Manager to lead our business systems, digital platforms, and technology change portfolio. This senior technology leader will ensure our portfolio delivers measurable value, supports operational excellence, and aligns with organisational strategy. You will provide leadership across business systems management, project delivery, and strategic change - ensuring solutions are well-designed, well-governed, and successfully adopted. The role combines people leadership, technology governance, and delivery oversight, guiding cross-functional teams and suppliers to ensure that technology change is delivered safely, consistently, and effectively across the business. Responsibilities Define and own the strategic direction for business systems, ensuring alignment to Solus' technology roadmap and business goals. Prioritise the change portfolio, balancing strategic needs, operational risks, dependencies, and capacity. Make decisions on technology investments, supplier contracts, and commercial evaluations. Approve and govern system changes, ensuring security, architectural integrity and operational stability. Own the standards and frameworks for delivery, change governance, business analysis, release management, and system lifecycle management. Make people-leadership decisions including performance management, capability development, and team structure. Evaluate and manage risk across systems, projects and change activity, ensuring regulatory, audit and security requirements are fully met. Strategic Leadership: Build and deliver a long-term strategic roadmap for business systems, integrations, data flows, and platform evolution. Provide leadership across the delivery and change capability, setting expectations for quality, pace, and governance. Work closely with the CIO to ensure alignment between infrastructure, cloud, platforms, business applications and change. People Leadership & Team Development: Lead a multi-discipline function (Business Analysts, Change Leads, Delivery Leads, Systems SMEs) ensuring capability, performance, and progression. Develop team members through coaching, mentoring, training and succession planning. Create a high-trust, high-performance culture that empowers colleagues and encourages continuous improvement. Ensure the team manages documentation, processes and business knowledge to reduce key-person dependencies. Delivery & Change Ownership: Own the full lifecycle of technology change: intake, analysis, prioritisation, design assurance, delivery oversight, adoption, and benefits tracking. Ensure delivery teams follow agreed standards (Agile, hybrid, or waterfall where appropriate) with consistent governance. Oversee delivery risks, RAID management and cross-functional dependencies. Ensure systems changes are safe, secure, tested, and supported at go-live. Business Systems Management: Oversee the lifecycle of key business systems - including upgrades, vendor management, integrations, and enhancement roadmaps. Ensure systems are secure, resilient, and compliant, supported by well-maintained documentation and change records. Act as escalation point for system incidents, recurring issues, platform concerns and supplier escalations. Drive simplification, standardisation and rationalisation of systems to reduce complexity and improve user experience. Stakeholder Leadership: Build strong relationships with business leaders, operational managers, suppliers, and technology partners. Communicate complex technical and delivery topics clearly at senior level. Represent Technology at governance boards, steering groups, and executive forums. Financial Leadership: Manage budgets for systems, suppliers, licences, and delivery resources. Ensure cost-effective delivery and maximise value for money from suppliers and change activity. Qualifications Degree in IT, Technology, Business Management or related field. Strong evidence of leadership in technology delivery, business systems or change management. Certifications beneficial: ITIL (governance & service management) Agile/Scrum/Scaled Agile Project/Programme Management (PMP, MSP, Prince2) Change Management (APMG/PROSCI) Experience managing budgets, suppliers and enterprise-scale change functions. Skills and experience Strong leadership capability: team leadership, coaching, performance management. Deep understanding of business systems, integrations, software delivery lifecycle, and enterprise change management. Ability to oversee complex delivery portfolios, balancing capacity, risk and value. Advanced stakeholder management and influencing skills across senior levels. Knowledge of technology strategy, architecture governance, and vendor management. Strong analytical, commercial and problem-solving skills. Experience managing multidisciplinary teams in fast-paced environments. Ability to constructively challenge, make decisive recommendations, and deliver difficult messages. Demonstrated ability to shape culture, drive behavioural change and embed new ways of working. Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
May 04, 2026
Full time
Overview We are searching for a Business Systems, Delivery & Change Manager to lead our business systems, digital platforms, and technology change portfolio. This senior technology leader will ensure our portfolio delivers measurable value, supports operational excellence, and aligns with organisational strategy. You will provide leadership across business systems management, project delivery, and strategic change - ensuring solutions are well-designed, well-governed, and successfully adopted. The role combines people leadership, technology governance, and delivery oversight, guiding cross-functional teams and suppliers to ensure that technology change is delivered safely, consistently, and effectively across the business. Responsibilities Define and own the strategic direction for business systems, ensuring alignment to Solus' technology roadmap and business goals. Prioritise the change portfolio, balancing strategic needs, operational risks, dependencies, and capacity. Make decisions on technology investments, supplier contracts, and commercial evaluations. Approve and govern system changes, ensuring security, architectural integrity and operational stability. Own the standards and frameworks for delivery, change governance, business analysis, release management, and system lifecycle management. Make people-leadership decisions including performance management, capability development, and team structure. Evaluate and manage risk across systems, projects and change activity, ensuring regulatory, audit and security requirements are fully met. Strategic Leadership: Build and deliver a long-term strategic roadmap for business systems, integrations, data flows, and platform evolution. Provide leadership across the delivery and change capability, setting expectations for quality, pace, and governance. Work closely with the CIO to ensure alignment between infrastructure, cloud, platforms, business applications and change. People Leadership & Team Development: Lead a multi-discipline function (Business Analysts, Change Leads, Delivery Leads, Systems SMEs) ensuring capability, performance, and progression. Develop team members through coaching, mentoring, training and succession planning. Create a high-trust, high-performance culture that empowers colleagues and encourages continuous improvement. Ensure the team manages documentation, processes and business knowledge to reduce key-person dependencies. Delivery & Change Ownership: Own the full lifecycle of technology change: intake, analysis, prioritisation, design assurance, delivery oversight, adoption, and benefits tracking. Ensure delivery teams follow agreed standards (Agile, hybrid, or waterfall where appropriate) with consistent governance. Oversee delivery risks, RAID management and cross-functional dependencies. Ensure systems changes are safe, secure, tested, and supported at go-live. Business Systems Management: Oversee the lifecycle of key business systems - including upgrades, vendor management, integrations, and enhancement roadmaps. Ensure systems are secure, resilient, and compliant, supported by well-maintained documentation and change records. Act as escalation point for system incidents, recurring issues, platform concerns and supplier escalations. Drive simplification, standardisation and rationalisation of systems to reduce complexity and improve user experience. Stakeholder Leadership: Build strong relationships with business leaders, operational managers, suppliers, and technology partners. Communicate complex technical and delivery topics clearly at senior level. Represent Technology at governance boards, steering groups, and executive forums. Financial Leadership: Manage budgets for systems, suppliers, licences, and delivery resources. Ensure cost-effective delivery and maximise value for money from suppliers and change activity. Qualifications Degree in IT, Technology, Business Management or related field. Strong evidence of leadership in technology delivery, business systems or change management. Certifications beneficial: ITIL (governance & service management) Agile/Scrum/Scaled Agile Project/Programme Management (PMP, MSP, Prince2) Change Management (APMG/PROSCI) Experience managing budgets, suppliers and enterprise-scale change functions. Skills and experience Strong leadership capability: team leadership, coaching, performance management. Deep understanding of business systems, integrations, software delivery lifecycle, and enterprise change management. Ability to oversee complex delivery portfolios, balancing capacity, risk and value. Advanced stakeholder management and influencing skills across senior levels. Knowledge of technology strategy, architecture governance, and vendor management. Strong analytical, commercial and problem-solving skills. Experience managing multidisciplinary teams in fast-paced environments. Ability to constructively challenge, make decisive recommendations, and deliver difficult messages. Demonstrated ability to shape culture, drive behavioural change and embed new ways of working. Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Telecom Acquisitions Ltd Who are we Telecom Acquisitions Limited (TAL) is the parent company of Home Telecom Limited, Fleur Telecom Limited, Eclipse Broadband Limited, and Eze Talk Residential Limited. We specialise in the home-mover market, supplying broadband, energy, water, and Sky products. With a current customer base of c.61k and a strategy to exceed 100k customers in the next 1-2 years, we are a fast-growing, acquisition-driven organisation operating in a highly dynamic sector. Overview We are seeking a senior, strategically minded finance leader to head up Financial Planning & Analysis across the Telecom Acquisitions Group. This role provides critical insight and leadership that underpins strategic decision-making, commercial performance, long-term planning, and acquisition-related activity. As a key business partner to the CFO and the senior leadership team, the Head of FP&A will shape the financial narrative of the business, challenge assumptions, and help steer the organisation through an exciting phase of growth and transformation. This is a high-impact position suited to a commercially astute finance professional who combines exceptional analytical capability with strong leadership presence, business partnering skill, and the ability to operate confidently in a fast-paced, KPI-driven environment. Key Responsibilities 1. Strategic Leadership & Executive Business Partnering Act as a senior strategic adviser to the CFO, CEO, and Senior Leadership Team, providing forward-looking insight to drive profitable growth. Lead the group's financial planning cycles, including annual budgets, rolling forecasts, long-term planning, and scenario modelling. Provide high-quality commentary and recommendations that shape strategic decisions across pricing, investment, acquisitions, operational efficiency, and resourcing. Present financial insights to senior stakeholders in a clear, compelling and commercially relevant way. 2. Group Performance & Commercial Insight Own the monthly performance reporting process, providing deep analysis across P&L, balance sheet, KPIs, customer metrics, and operational drivers. Analyse trends, risks, and opportunities to influence decision-making at senior management level. Lead profitability analysis across revenue lines, customer segments, products, and operational activities. Support commercial leaders with pricing, business case development, and investment appraisal. 3. FP&A Systems, Data & Process Leadership Champion data quality, KPI accuracy, reporting automation, and enhanced management information across the group. Improve forecasting models, reporting tools, and analytical capability. Lead the development and deployment of BI dashboards (Power BI, Tableau, or similar) to improve visibility and decision support. Strengthen financial modelling standards and ensure consistency across the FP&A function. 4. M&A, Strategic Projects & Growth Support Support the CFO in evaluating acquisition opportunities, including financial modelling, assumptions testing, and scenario analysis. Lead post-acquisition performance tracking, helping to ensure synergies, customer metrics, and financial targets are met. Provide ad-hoc strategic analysis to support operational improvements, organisational scale, and long-term planning. Work with cross-functional teams to translate financial insight into clear operational actions 5. Leadership & Team Development Lead and mentor FP&A analysts and support their career development, capability building, and technical proficiency. Drive a culture of curiosity, challenge, accountability, and continuous improvement. Collaborate closely with Financial Control, Commercial, Operations, and Customer teams to ensure FP&A is a trusted, value-adding partner across the business. Core Competencies & Skills Analytical & Technical Expertise Exceptional financial modelling, forecasting, and data interpretation skills. Advanced Excel proficiency; experience with BI tools (Power BI, Tableau, or equivalent). Strong understanding of performance analysis, scenario planning, budgeting, and KPIs. Professionally qualified (ACCA, CIMA, ACA) or equivalent significant experience. Senior Business Partnering Strong track record influencing senior stakeholders and leadership teams. Ability to simplify complex data into clear strategic insight and recommendations. Confident, articulate communicator able to challenge constructively and drive action. Personal Attributes Commercially inquisitive, proactive and forward-thinking. Able to maintain a strategic view while being comfortable with hands-on analysis. Thrives in a fast-moving, high-growth, data-led business. Strong interpersonal style, confident collaborating across all business areas. Resilient, adaptable, and brings energy and a positive mindset to the team. Cultural Fit The ideal candidate will thrive in a high-growth, performance-driven environment that values pace, accountability, and continuous improvement. You will fit naturally into a close-knit, supportive finance team that embraces a "work hard, play hard" ethos Remuneration Package Salary: £50k-£60k (adjustable for seniority if needed) Bonus Pension: Salary sacrifice (3% employer / 5% employee) Hybrid Working: 4 days in office + 1 day from home Holiday: 25 days + bank holidays + birthday off Death in Service: Included Location: 8 Piries Place, Horsham, West Sussex, RH12 1EH
May 04, 2026
Full time
Telecom Acquisitions Ltd Who are we Telecom Acquisitions Limited (TAL) is the parent company of Home Telecom Limited, Fleur Telecom Limited, Eclipse Broadband Limited, and Eze Talk Residential Limited. We specialise in the home-mover market, supplying broadband, energy, water, and Sky products. With a current customer base of c.61k and a strategy to exceed 100k customers in the next 1-2 years, we are a fast-growing, acquisition-driven organisation operating in a highly dynamic sector. Overview We are seeking a senior, strategically minded finance leader to head up Financial Planning & Analysis across the Telecom Acquisitions Group. This role provides critical insight and leadership that underpins strategic decision-making, commercial performance, long-term planning, and acquisition-related activity. As a key business partner to the CFO and the senior leadership team, the Head of FP&A will shape the financial narrative of the business, challenge assumptions, and help steer the organisation through an exciting phase of growth and transformation. This is a high-impact position suited to a commercially astute finance professional who combines exceptional analytical capability with strong leadership presence, business partnering skill, and the ability to operate confidently in a fast-paced, KPI-driven environment. Key Responsibilities 1. Strategic Leadership & Executive Business Partnering Act as a senior strategic adviser to the CFO, CEO, and Senior Leadership Team, providing forward-looking insight to drive profitable growth. Lead the group's financial planning cycles, including annual budgets, rolling forecasts, long-term planning, and scenario modelling. Provide high-quality commentary and recommendations that shape strategic decisions across pricing, investment, acquisitions, operational efficiency, and resourcing. Present financial insights to senior stakeholders in a clear, compelling and commercially relevant way. 2. Group Performance & Commercial Insight Own the monthly performance reporting process, providing deep analysis across P&L, balance sheet, KPIs, customer metrics, and operational drivers. Analyse trends, risks, and opportunities to influence decision-making at senior management level. Lead profitability analysis across revenue lines, customer segments, products, and operational activities. Support commercial leaders with pricing, business case development, and investment appraisal. 3. FP&A Systems, Data & Process Leadership Champion data quality, KPI accuracy, reporting automation, and enhanced management information across the group. Improve forecasting models, reporting tools, and analytical capability. Lead the development and deployment of BI dashboards (Power BI, Tableau, or similar) to improve visibility and decision support. Strengthen financial modelling standards and ensure consistency across the FP&A function. 4. M&A, Strategic Projects & Growth Support Support the CFO in evaluating acquisition opportunities, including financial modelling, assumptions testing, and scenario analysis. Lead post-acquisition performance tracking, helping to ensure synergies, customer metrics, and financial targets are met. Provide ad-hoc strategic analysis to support operational improvements, organisational scale, and long-term planning. Work with cross-functional teams to translate financial insight into clear operational actions 5. Leadership & Team Development Lead and mentor FP&A analysts and support their career development, capability building, and technical proficiency. Drive a culture of curiosity, challenge, accountability, and continuous improvement. Collaborate closely with Financial Control, Commercial, Operations, and Customer teams to ensure FP&A is a trusted, value-adding partner across the business. Core Competencies & Skills Analytical & Technical Expertise Exceptional financial modelling, forecasting, and data interpretation skills. Advanced Excel proficiency; experience with BI tools (Power BI, Tableau, or equivalent). Strong understanding of performance analysis, scenario planning, budgeting, and KPIs. Professionally qualified (ACCA, CIMA, ACA) or equivalent significant experience. Senior Business Partnering Strong track record influencing senior stakeholders and leadership teams. Ability to simplify complex data into clear strategic insight and recommendations. Confident, articulate communicator able to challenge constructively and drive action. Personal Attributes Commercially inquisitive, proactive and forward-thinking. Able to maintain a strategic view while being comfortable with hands-on analysis. Thrives in a fast-moving, high-growth, data-led business. Strong interpersonal style, confident collaborating across all business areas. Resilient, adaptable, and brings energy and a positive mindset to the team. Cultural Fit The ideal candidate will thrive in a high-growth, performance-driven environment that values pace, accountability, and continuous improvement. You will fit naturally into a close-knit, supportive finance team that embraces a "work hard, play hard" ethos Remuneration Package Salary: £50k-£60k (adjustable for seniority if needed) Bonus Pension: Salary sacrifice (3% employer / 5% employee) Hybrid Working: 4 days in office + 1 day from home Holiday: 25 days + bank holidays + birthday off Death in Service: Included Location: 8 Piries Place, Horsham, West Sussex, RH12 1EH
Job Description: Business Process Excellence - Non-Technical Business Analyst (Mid-Senior) London: Average 2 days on-site per week (Flexi, work abroad up to 20 days a year) Salary: Base up to £60,000 + Plenty of benefits We're working with a global organisation undergoing significant transformation, looking for a Process Excellence / Business Analyst to drive change across complex, cross-functional click apply for full job details
May 04, 2026
Full time
Job Description: Business Process Excellence - Non-Technical Business Analyst (Mid-Senior) London: Average 2 days on-site per week (Flexi, work abroad up to 20 days a year) Salary: Base up to £60,000 + Plenty of benefits We're working with a global organisation undergoing significant transformation, looking for a Process Excellence / Business Analyst to drive change across complex, cross-functional click apply for full job details
Power Platform Developer Remote + occasion travel to Walsall Up to £60,000 Your new role My client is seeking a skilled Power Apps Developer to design, develop, and maintain business applications using Microsoft Power Platform. The ideal candidate will have strong expertise in Power Apps, Power Automate, Dataverse, and integration with Microsoft 365 services and external systems. This role requires collaboration with business stakeholders, analysts, and IT teams to deliver efficient, scalable, and user-friendly solutions that improve productivity and business outcomes. To be considered, you will need to be eligible for Security Clearance. Responsibilities Design, build, and customize business applications using Microsoft Power Apps (Canvas and Model-Driven). Automate workflows and processes using Power Automate and integrate with various data sources. Develop and maintain Dataverse entities, security roles, and relationships. Integrate Power Apps with SharePoint, Dynamics 365, Teams, and other Microsoft 365 services. Create and manage custom connectors for integrating external APIs and services. Translate business requirements into functional and technical specifications. Conduct testing, troubleshooting, and performance optimization of applications. Provide technical support, documentation, and training to end-users. Stay updated with the latest features and best practices within the Power Platform ecosystem. Experience needed Proven experience developing solutions with Microsoft Power Apps (Canvas and Model-Driven). Strong knowledge of Power Automate, Dataverse, and Power BI integration. Experience with Microsoft 365 services (SharePoint Online, Teams, Outlook). Strong analytical and problem-solving skills. Excellent communication and collaboration abilities. Experience with Dynamics applications. Knowledge of Agile methodologies and DevOps practices. Previous experience in a similar role within enterprise environments Proven experience in data-specific roles: A minimum experience of two to three years working with BI tools or any data-specific role with a sound knowledge of database management, data modelling, business intelligence Proven experience analysing large complex datasets to create meaningful insights Desirable - experience in Advanced Analytics - predictive and prescriptive analysis Security Check (SC) vetting and clearance will be required Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 03, 2026
Full time
Power Platform Developer Remote + occasion travel to Walsall Up to £60,000 Your new role My client is seeking a skilled Power Apps Developer to design, develop, and maintain business applications using Microsoft Power Platform. The ideal candidate will have strong expertise in Power Apps, Power Automate, Dataverse, and integration with Microsoft 365 services and external systems. This role requires collaboration with business stakeholders, analysts, and IT teams to deliver efficient, scalable, and user-friendly solutions that improve productivity and business outcomes. To be considered, you will need to be eligible for Security Clearance. Responsibilities Design, build, and customize business applications using Microsoft Power Apps (Canvas and Model-Driven). Automate workflows and processes using Power Automate and integrate with various data sources. Develop and maintain Dataverse entities, security roles, and relationships. Integrate Power Apps with SharePoint, Dynamics 365, Teams, and other Microsoft 365 services. Create and manage custom connectors for integrating external APIs and services. Translate business requirements into functional and technical specifications. Conduct testing, troubleshooting, and performance optimization of applications. Provide technical support, documentation, and training to end-users. Stay updated with the latest features and best practices within the Power Platform ecosystem. Experience needed Proven experience developing solutions with Microsoft Power Apps (Canvas and Model-Driven). Strong knowledge of Power Automate, Dataverse, and Power BI integration. Experience with Microsoft 365 services (SharePoint Online, Teams, Outlook). Strong analytical and problem-solving skills. Excellent communication and collaboration abilities. Experience with Dynamics applications. Knowledge of Agile methodologies and DevOps practices. Previous experience in a similar role within enterprise environments Proven experience in data-specific roles: A minimum experience of two to three years working with BI tools or any data-specific role with a sound knowledge of database management, data modelling, business intelligence Proven experience analysing large complex datasets to create meaningful insights Desirable - experience in Advanced Analytics - predictive and prescriptive analysis Security Check (SC) vetting and clearance will be required Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
FP&A Analyst - TV and Film Location: West London (with international exposure) Salary: Competitive + benefits The Opportunity We're looking for a commercially minded FP&A Analyst to join a dynamic, fast-paced business operating across multiple international territories. This is a hands-on role at the heart of decision-making, where you'll play a key part in embedding driver-based planning, enhancing reporting, and delivering high-quality financial insight. The Successful candidate will take ownership of monthly reporting, support budgeting and forecasting cycles, and partner closely with Commercial, Production and Marketing teams to drive performance, improve margins, and support strategic decision-making. Key Responsibilities Lead and support budgeting, annual planning and quarterly reforecast cycles across key business areas Prepare and deliver monthly management reports, including variance analysis and clear, concise commentary for senior stakeholders Build, maintain and enhance financial models (driver-based, scenario and sensitivity analysis) across revenue, margin, cash flow and investment cases Partner with Commercial, Marketing and Production teams to track performance, campaign spend, sales and project profitability across all territories Support month-end close processes, ensuring accuracy, integrity and reconciliation of financial data Prepare consolidated forecasts and board-level reporting packs (including KPI dashboards and monthly flash reports) Support M&A and investment analysis, including due diligence and preparation of data packs for investment committees Own key components of rolling forecasts, ensuring robust, audit-ready documentation Drive continuous improvement in processes and reporting automation (Excel optimisation, BI tools, ETL enhancements) Deliver ad hoc analysis and present actionable insights to senior stakeholders Accurate and timely monthly management packs and KPI dashboards Fully functional driver-based models, including scenario planning tools used in decision-making Documented and streamlined month-end and forecasting processes Strong commercial partnerships with key operational teams (e.g. Production, Commercial) Identification and implementation of automation improvements to reduce manual reporting The candidate: Qualified accountant (ACA, ACCA, CIMA or equivalent) Experience in FP&A, commercial finance or corporate finance Strong financial modelling and advanced Excel skills (driver-based modelling essential) Proven experience in budgeting, forecasting, variance analysis and executive reporting Experience with BI tools (Power BI, Tableau, Looker) and ERP systems is advantageous High attention to detail with a strong focus on data integrity and controls Commercially astute, proactive and naturally curious Strong communicator, able to translate financial data into clear insights Collaborative, with the ability to influence stakeholders across functions Comfortable working in a fast-paced environment with tight deadlines and competing priorities Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.
May 03, 2026
Full time
FP&A Analyst - TV and Film Location: West London (with international exposure) Salary: Competitive + benefits The Opportunity We're looking for a commercially minded FP&A Analyst to join a dynamic, fast-paced business operating across multiple international territories. This is a hands-on role at the heart of decision-making, where you'll play a key part in embedding driver-based planning, enhancing reporting, and delivering high-quality financial insight. The Successful candidate will take ownership of monthly reporting, support budgeting and forecasting cycles, and partner closely with Commercial, Production and Marketing teams to drive performance, improve margins, and support strategic decision-making. Key Responsibilities Lead and support budgeting, annual planning and quarterly reforecast cycles across key business areas Prepare and deliver monthly management reports, including variance analysis and clear, concise commentary for senior stakeholders Build, maintain and enhance financial models (driver-based, scenario and sensitivity analysis) across revenue, margin, cash flow and investment cases Partner with Commercial, Marketing and Production teams to track performance, campaign spend, sales and project profitability across all territories Support month-end close processes, ensuring accuracy, integrity and reconciliation of financial data Prepare consolidated forecasts and board-level reporting packs (including KPI dashboards and monthly flash reports) Support M&A and investment analysis, including due diligence and preparation of data packs for investment committees Own key components of rolling forecasts, ensuring robust, audit-ready documentation Drive continuous improvement in processes and reporting automation (Excel optimisation, BI tools, ETL enhancements) Deliver ad hoc analysis and present actionable insights to senior stakeholders Accurate and timely monthly management packs and KPI dashboards Fully functional driver-based models, including scenario planning tools used in decision-making Documented and streamlined month-end and forecasting processes Strong commercial partnerships with key operational teams (e.g. Production, Commercial) Identification and implementation of automation improvements to reduce manual reporting The candidate: Qualified accountant (ACA, ACCA, CIMA or equivalent) Experience in FP&A, commercial finance or corporate finance Strong financial modelling and advanced Excel skills (driver-based modelling essential) Proven experience in budgeting, forecasting, variance analysis and executive reporting Experience with BI tools (Power BI, Tableau, Looker) and ERP systems is advantageous High attention to detail with a strong focus on data integrity and controls Commercially astute, proactive and naturally curious Strong communicator, able to translate financial data into clear insights Collaborative, with the ability to influence stakeholders across functions Comfortable working in a fast-paced environment with tight deadlines and competing priorities Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.
Clear IT Recruitment Limited
Northampton, Northamptonshire
Our client, a forward-thinking law firm based in Northampton, Northamptonshire, is seeking an enthusiastic Business Analyst to join their IT team. This pivotal role focuses on driving innovation, improving operational efficiency, and supporting digital transformation initiatives across the firm. The successful candidate will work closely with cross-functional teams to analyse business needs and champion user-centric solutions that enhance legal service delivery. Key Responsibilities: • Analyse business requirements and translate them into practical, user-focused solutions • Support the delivery of digital transformation projects and process improvement initiatives • Collaborate with IT and legal teams to optimise workflows, automation, and operational processes • Facilitate workshops, stakeholder meetings, and user consultations to ensure requirements are clearly understood • Provide insights and recommendations to support change management and user adoption • Support evaluation and implementation of AI technologies and other legal technology platforms • Contribute to project coordination, planning, and reporting activities • Maintain documentation of processes, requirements, and project outcomes • Work independently while supporting team goals in a collaborative, fast-paced environment Requirements / Skills / Experience: • Proven experience as a Business Analyst in digital, technology, or client-focused roles • Strong understanding of digital transformation, automation, workflow optimisation, and process re-engineering • Familiarity with platforms such as Microsoft 365 (including Copilot), NetDocuments, IntApp, Aderant, or similar tools • Excellent communication, facilitation, and stakeholder-management skills • Ability to manage multiple priorities and work in a collaborative environment • Degree or equivalent experience in business, law, technology, or innovation • Knowledge of project management and business analysis methodologies • Product-focused, problem-solving mindset, with the ability to work independently Should you have any questions or wish to apply please do not hesitate to contact Clear Legal and Financial Recruitment. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days, please assume your application has been unsuccessful.
May 03, 2026
Full time
Our client, a forward-thinking law firm based in Northampton, Northamptonshire, is seeking an enthusiastic Business Analyst to join their IT team. This pivotal role focuses on driving innovation, improving operational efficiency, and supporting digital transformation initiatives across the firm. The successful candidate will work closely with cross-functional teams to analyse business needs and champion user-centric solutions that enhance legal service delivery. Key Responsibilities: • Analyse business requirements and translate them into practical, user-focused solutions • Support the delivery of digital transformation projects and process improvement initiatives • Collaborate with IT and legal teams to optimise workflows, automation, and operational processes • Facilitate workshops, stakeholder meetings, and user consultations to ensure requirements are clearly understood • Provide insights and recommendations to support change management and user adoption • Support evaluation and implementation of AI technologies and other legal technology platforms • Contribute to project coordination, planning, and reporting activities • Maintain documentation of processes, requirements, and project outcomes • Work independently while supporting team goals in a collaborative, fast-paced environment Requirements / Skills / Experience: • Proven experience as a Business Analyst in digital, technology, or client-focused roles • Strong understanding of digital transformation, automation, workflow optimisation, and process re-engineering • Familiarity with platforms such as Microsoft 365 (including Copilot), NetDocuments, IntApp, Aderant, or similar tools • Excellent communication, facilitation, and stakeholder-management skills • Ability to manage multiple priorities and work in a collaborative environment • Degree or equivalent experience in business, law, technology, or innovation • Knowledge of project management and business analysis methodologies • Product-focused, problem-solving mindset, with the ability to work independently Should you have any questions or wish to apply please do not hesitate to contact Clear Legal and Financial Recruitment. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days, please assume your application has been unsuccessful.
