Revenue Management Analyst page is loaded Revenue Management Analystlocations: Londontime type: Full timeposted on: Posted Todaytime left to apply: End Date: April 30, 2026 (29 days left to apply)job requisition id: R5351Fixed Term Contract Duration - 11 Months# About the Business Quilter Cheviot Quilter Cheviot has been the wealth manager of choice for individuals and families for over 250 years, and today is one of the UK's largest wealth management firms offering expert discretionary investment management and financial advice through our sister company, Quilter Cheviot Financial Planning. We offer a highly personalised service to private clients, charities, trustees, and professional partners. Quilter Cheviot has presence throughout the UK, Ireland and Channel Islands. We are part of Quilter plc, a leading provider of advice, investment platforms, multi-asset investment solutions and discretionary fund management which is listed on the London and Johannesburg stock exchanges and manages over £111.6 billion of client investments (as at March 2024). If you want to play a part in shaping the future of our business, bringing new ideas and challenge then now is a great time to join us.# About the Role Level: 2 Department: Operations Location: London (Hybrid) Contract: 12 month FTCThe successful candidate will be responsible for:- Accurately updating and checking static data relating to quarterly fee and charging reporting. Charging manual fees and inputting journal entries. Checking of fees and charges pages on inception for new accounts and mid period adjustments for existing accounts. Ad-hoc and initial management fees and adviser charges. IFA company payments and ensuring they are paid in a timely and accurate fashion. Support to the Front Office/IFA business with query resolution. Ensuring changes to client IFA Company/IFA Individual relationships are reflected appropriately on our systems. Dealing with queries from Investment teams. General administrative duties and ad-hoc tasks, keeping electronic department files updated. Additional project responsibilities as required. Supporting and covering team members where appropriate.# About You The successful candidate will have an excellent eye for detail and be able to handle tasks with thoroughness and accuracy. They will be able to communicate clearly and listen effectively. They should be able to construct written communication concisely, using the appropriate grammar, style and language. They should assist the team in developing and maintaining appropriate internal business relationships, using the appropriate communication method. The candidate would preferably be confident with Microsoft Excel & Word on an intermediate level or higher. Inclusion & Diversity We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive. Values Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities. Always curious: We continuously seek new ideas and knowledge so we're one step ahead of our clients' needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures. Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation. Stronger together : Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions. Core Benefits Holiday: 182 hours (26 days) Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution. Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions. Healthcare Cash Plan: Jersey employees only. Benefit Allowance: A cash benefit allowance is payable in lieu of some of our core benefits. In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction. We create brighter financial futures for every generation.We do this by guiding our customers and their families through the complexity of planning for their financial future, responding to their rapidly evolving needs and giving them peace of mind. And, with all that's happening in the world today, our role in society has never been more meaningful.Our impressive talents and capabilities set us apart, but our unwavering commitment to our customers is what defines us. We truly believe that we have all the ingredients to be the very best in our industry, and we want great people with the care and creativity that we need, to help us get there.We are passionate about building an inclusive culture where everyone's contribution is valued, and our people can thrive. No matter what your role is or where you sit, your voice will matter. We hope you like what you hear and are interested in learning more about joining us.We believe our workplace needs to work for you, so we offer an environment where you can balance a successful career with your commitments and interests outside of work. Some roles lend themselves to flexible options more than others, so our talent acquisition team are on hand to discuss your needs. Please contact us to learn more.
Apr 04, 2026
Full time
Revenue Management Analyst page is loaded Revenue Management Analystlocations: Londontime type: Full timeposted on: Posted Todaytime left to apply: End Date: April 30, 2026 (29 days left to apply)job requisition id: R5351Fixed Term Contract Duration - 11 Months# About the Business Quilter Cheviot Quilter Cheviot has been the wealth manager of choice for individuals and families for over 250 years, and today is one of the UK's largest wealth management firms offering expert discretionary investment management and financial advice through our sister company, Quilter Cheviot Financial Planning. We offer a highly personalised service to private clients, charities, trustees, and professional partners. Quilter Cheviot has presence throughout the UK, Ireland and Channel Islands. We are part of Quilter plc, a leading provider of advice, investment platforms, multi-asset investment solutions and discretionary fund management which is listed on the London and Johannesburg stock exchanges and manages over £111.6 billion of client investments (as at March 2024). If you want to play a part in shaping the future of our business, bringing new ideas and challenge then now is a great time to join us.# About the Role Level: 2 Department: Operations Location: London (Hybrid) Contract: 12 month FTCThe successful candidate will be responsible for:- Accurately updating and checking static data relating to quarterly fee and charging reporting. Charging manual fees and inputting journal entries. Checking of fees and charges pages on inception for new accounts and mid period adjustments for existing accounts. Ad-hoc and initial management fees and adviser charges. IFA company payments and ensuring they are paid in a timely and accurate fashion. Support to the Front Office/IFA business with query resolution. Ensuring changes to client IFA Company/IFA Individual relationships are reflected appropriately on our systems. Dealing with queries from Investment teams. General administrative duties and ad-hoc tasks, keeping electronic department files updated. Additional project responsibilities as required. Supporting and covering team members where appropriate.# About You The successful candidate will have an excellent eye for detail and be able to handle tasks with thoroughness and accuracy. They will be able to communicate clearly and listen effectively. They should be able to construct written communication concisely, using the appropriate grammar, style and language. They should assist the team in developing and maintaining appropriate internal business relationships, using the appropriate communication method. The candidate would preferably be confident with Microsoft Excel & Word on an intermediate level or higher. Inclusion & Diversity We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive. Values Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities. Always curious: We continuously seek new ideas and knowledge so we're one step ahead of our clients' needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures. Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation. Stronger together : Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions. Core Benefits Holiday: 182 hours (26 days) Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution. Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions. Healthcare Cash Plan: Jersey employees only. Benefit Allowance: A cash benefit allowance is payable in lieu of some of our core benefits. In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction. We create brighter financial futures for every generation.We do this by guiding our customers and their families through the complexity of planning for their financial future, responding to their rapidly evolving needs and giving them peace of mind. And, with all that's happening in the world today, our role in society has never been more meaningful.Our impressive talents and capabilities set us apart, but our unwavering commitment to our customers is what defines us. We truly believe that we have all the ingredients to be the very best in our industry, and we want great people with the care and creativity that we need, to help us get there.We are passionate about building an inclusive culture where everyone's contribution is valued, and our people can thrive. No matter what your role is or where you sit, your voice will matter. We hope you like what you hear and are interested in learning more about joining us.We believe our workplace needs to work for you, so we offer an environment where you can balance a successful career with your commitments and interests outside of work. Some roles lend themselves to flexible options more than others, so our talent acquisition team are on hand to discuss your needs. Please contact us to learn more.
Select how often (in days) to receive an alert: Advertised Salary: £65,000-£70,000 depending on skills & experience Job Function: Operations Working Hours: 37 Location Type: Hybrid Contract Type: Permanent Posting End Date: 6/4/26 Hybrid between nearest Cadent location and home - typically 3 days per week in office, with considerable time in Ansty, and some time at other Cadent sites/networks. We're looking for a highly capable Innovation Implementation Manager to coordinate, deliver and embed the innovation and smart network projects that will shape Cadent's future. This role sits at the heart of our Innovation Strategy, making sure great ideas don't just stay as pilots but become business as usual improvements that create real value for our people, customers, stakeholders and the wider energy system. If you thrive in complex environments, enjoy bringing people with you through change, and can pair exceptional communication skills with strong delivery focus, this is a unique opportunity to help accelerate transformation across the UK's largest gas distribution network. Why you will love this role Turn innovation into operational reality. You'll coordinate the controlled implementation of innovation and smart network projects, making sure they are safe, well designed, compliant and successfully embedded into teams. Your work ensures great ideas genuinely stick. Create communication that brings innovation to life. You'll shape the narrative of Cadent's innovation, both internally and externally, producing targeted communications that strengthen our brand, support regulatory engagement and build stakeholder confidence. Be the link between strategy, operations and people. You'll guide and enable managers and teams to adopt new technologies and ways of working. Your influence helps colleagues move through change and deliver measurable outcomes. Unstick complexity and keep delivery moving. Where innovation spans engineering, HR, procurement, sustainability, environment or operations, you'll help teams navigate issues, resolve blockers and maintain momentum. Shape future implementation plans. Working with Innovation colleagues, you'll help plan the project pipeline, capability requirements and longer term implementation roadmap. What you will bring Experience delivering complex engineering or change programmes, especially where no precedent exists. Strong communication skills and the ability to simplify complex information for different audiences. Confident stakeholder engagement, including senior leaders, regulators and external partners. Ability to design practical implementation plans and support change management activity. Strong influencing skills, with the confidence to challenge and the resilience to navigate setbacks. A passion for safety, sustainability and positive customer outcomes. Knowledge of Procurement, Supply Chain and Logistics in a regulated environment is an advantage. This is a chance to play a major role in shaping the culture, capability and operational excellence of Cadent's innovation landscape. You'll help turn our innovation commitments into practical action, strengthening our networks, supporting a lower carbon future and contributing directly to Cadent's long term strategy. If you're ready to make a real impact, lead meaningful change and help make innovation part of everyday life at Cadent, we'd love to hear from you. Apply now and help us build a smarter, cleaner, more innovative future. At Cadent, we're thrilled to be part of the future of UK energy! We have a clear roadmap to drive our performance to the forefront of our industry and support the UK government in achieving its net zero targets by 2050. We're making a difference through innovation and new ways of working. Together, we're shaping a cleaner, greener future for our 11 million customers, whom we put at the heart of everything we do. What's In It for You Here at Cadent, we recognise that our people are truly unsung heroes. Quietly confident, delivering every day - that's why we're committed to supporting our people to get the best out of themselves. For this role, we offer: Private Medical Insurance for you, your partner and your family available through MyChoices, our flexible benefits programme, with access to a 24 hour Bupa HealthLine 25 days' holiday, plus 8 statutory days and an option to buy or sell holiday days An Annual Performance Bonus of up to 15% of your salary A generous pension scheme where the company double matches your contributions up to 12% i.e. if you contribute 6% a month, the company will contribute 12% A competitive salary that's reviewed each year against the market median salary for your role, skills, knowledge and experience Generous family policies and flexible benefits A free Employee Assistance Line where you can get support and advice on any of the challenges you're facing, completely confidentially Support to help you cover the cost of professional membership subscriptions, course fees, books, examination fees and time off for study leave - so long as it's relevant to your role Plus many more benefits that help you join the dots between your work and home life! We support a healthy work-life balance and are open to flexible working options. Diversity and Inclusion Don't meet every requirement? No problem! If you're excited about this opportunity but your experience doesn't align perfectly with every qualification mentioned, we would still love for you to submit your application - you may just be the right person for this role or other opportunities at Cadent. We value diversity and are committed to being an equitable employer. Our employee communities - Women in Cadent, Pride at Work (LGBTQ+), Embrace (ethnicity and religion), Thrive! (disability), the Cadent Military Community, the Grief Awareness Community, and the Men's Engagement Network (M.E.N) - can't wait to welcome you! What's next? To be considered for this role, please submit your application with an up-to-date CV and our Talent Acquisition team will get in touch soon. To learn more about Cadent, visit our website at Home Cadent () Be part of something big. Help shape the future of gas for generations to come. All calls are recorded and may be monitored. Please only call the national gas emergency number if you have a gas emergency: if you smell gas or you suspect you have a carbon monoxide issue. Please see this advice if your gas boiler is not working or if you are having any issues with any other appliances.
Apr 04, 2026
Full time
Select how often (in days) to receive an alert: Advertised Salary: £65,000-£70,000 depending on skills & experience Job Function: Operations Working Hours: 37 Location Type: Hybrid Contract Type: Permanent Posting End Date: 6/4/26 Hybrid between nearest Cadent location and home - typically 3 days per week in office, with considerable time in Ansty, and some time at other Cadent sites/networks. We're looking for a highly capable Innovation Implementation Manager to coordinate, deliver and embed the innovation and smart network projects that will shape Cadent's future. This role sits at the heart of our Innovation Strategy, making sure great ideas don't just stay as pilots but become business as usual improvements that create real value for our people, customers, stakeholders and the wider energy system. If you thrive in complex environments, enjoy bringing people with you through change, and can pair exceptional communication skills with strong delivery focus, this is a unique opportunity to help accelerate transformation across the UK's largest gas distribution network. Why you will love this role Turn innovation into operational reality. You'll coordinate the controlled implementation of innovation and smart network projects, making sure they are safe, well designed, compliant and successfully embedded into teams. Your work ensures great ideas genuinely stick. Create communication that brings innovation to life. You'll shape the narrative of Cadent's innovation, both internally and externally, producing targeted communications that strengthen our brand, support regulatory engagement and build stakeholder confidence. Be the link between strategy, operations and people. You'll guide and enable managers and teams to adopt new technologies and ways of working. Your influence helps colleagues move through change and deliver measurable outcomes. Unstick complexity and keep delivery moving. Where innovation spans engineering, HR, procurement, sustainability, environment or operations, you'll help teams navigate issues, resolve blockers and maintain momentum. Shape future implementation plans. Working with Innovation colleagues, you'll help plan the project pipeline, capability requirements and longer term implementation roadmap. What you will bring Experience delivering complex engineering or change programmes, especially where no precedent exists. Strong communication skills and the ability to simplify complex information for different audiences. Confident stakeholder engagement, including senior leaders, regulators and external partners. Ability to design practical implementation plans and support change management activity. Strong influencing skills, with the confidence to challenge and the resilience to navigate setbacks. A passion for safety, sustainability and positive customer outcomes. Knowledge of Procurement, Supply Chain and Logistics in a regulated environment is an advantage. This is a chance to play a major role in shaping the culture, capability and operational excellence of Cadent's innovation landscape. You'll help turn our innovation commitments into practical action, strengthening our networks, supporting a lower carbon future and contributing directly to Cadent's long term strategy. If you're ready to make a real impact, lead meaningful change and help make innovation part of everyday life at Cadent, we'd love to hear from you. Apply now and help us build a smarter, cleaner, more innovative future. At Cadent, we're thrilled to be part of the future of UK energy! We have a clear roadmap to drive our performance to the forefront of our industry and support the UK government in achieving its net zero targets by 2050. We're making a difference through innovation and new ways of working. Together, we're shaping a cleaner, greener future for our 11 million customers, whom we put at the heart of everything we do. What's In It for You Here at Cadent, we recognise that our people are truly unsung heroes. Quietly confident, delivering every day - that's why we're committed to supporting our people to get the best out of themselves. For this role, we offer: Private Medical Insurance for you, your partner and your family available through MyChoices, our flexible benefits programme, with access to a 24 hour Bupa HealthLine 25 days' holiday, plus 8 statutory days and an option to buy or sell holiday days An Annual Performance Bonus of up to 15% of your salary A generous pension scheme where the company double matches your contributions up to 12% i.e. if you contribute 6% a month, the company will contribute 12% A competitive salary that's reviewed each year against the market median salary for your role, skills, knowledge and experience Generous family policies and flexible benefits A free Employee Assistance Line where you can get support and advice on any of the challenges you're facing, completely confidentially Support to help you cover the cost of professional membership subscriptions, course fees, books, examination fees and time off for study leave - so long as it's relevant to your role Plus many more benefits that help you join the dots between your work and home life! We support a healthy work-life balance and are open to flexible working options. Diversity and Inclusion Don't meet every requirement? No problem! If you're excited about this opportunity but your experience doesn't align perfectly with every qualification mentioned, we would still love for you to submit your application - you may just be the right person for this role or other opportunities at Cadent. We value diversity and are committed to being an equitable employer. Our employee communities - Women in Cadent, Pride at Work (LGBTQ+), Embrace (ethnicity and religion), Thrive! (disability), the Cadent Military Community, the Grief Awareness Community, and the Men's Engagement Network (M.E.N) - can't wait to welcome you! What's next? To be considered for this role, please submit your application with an up-to-date CV and our Talent Acquisition team will get in touch soon. To learn more about Cadent, visit our website at Home Cadent () Be part of something big. Help shape the future of gas for generations to come. All calls are recorded and may be monitored. Please only call the national gas emergency number if you have a gas emergency: if you smell gas or you suspect you have a carbon monoxide issue. Please see this advice if your gas boiler is not working or if you are having any issues with any other appliances.
Customer Experience Manager x 2 1x 12 months fixed term contract and 1x 6 month contract Full time (34.5 hours) Location: Hybrid between home and a Macmillan office (see what this looks like in the advert text) Salary range: £43,000 - £48,000 per annum At Macmillan Cancer Support, we know that delivering an exceptional customer experience is vital to how we support people living with cancer and the wider communities we serve. We're looking for a passionate and strategic Customer Experience Manager to help us improve, align and innovate how people engage with our services and products. This is a challenging role for someone who thrives on understanding complex journeys, driving improvement, and enabling teams to deliver consistent, effective and compassionate experiences. About the role As our Customer Experience Manager, you'll be at the heart of ensuring our customer journeys are designed with people's needs front and centre. You'll work across a diverse portfolio of cancer support services and products, helping teams understand their customers better, help people get the right support, when they need it from our, and continuously improve the quality and impact of the experience we provide. Your work will be insight-driven and collaborative, using journey mapping and service design disciplines, data, and feedback to inform strategies and implementation plans. You'll also play a key role in embedding customer first thinking across Macmillan by supporting teams with training, tools, and best practices. Key responsibilities: Support the development and delivery of customer insight and analytics briefs to understand key pain points and opportunities. Map customer journeys across Macmillan's products, services, and relevant external touchpoints to identify areas for alignment and improvement. Contribute to the development of strategies and tactical solutions that improve navigation across services, enhance experience, and deliver value to both users and Macmillan. Collaborate with internal teams to implement improvements, track progress, and report on the effectiveness of experience strategies. Enable service and product owners to adopt Macmillan's journey mapping methodologies and establish clear measures of impact and effectiveness. Work with insight and strategy teams to identify service gaps and support the design of new experiences where needed. Lead on the reporting of key customer experience, quality, and effectiveness metrics, helping to prioritise improvements and action plans. Define and advocate for the data, systems, and technology needed to improve customer journeys, acting as a business lead where appropriate. Build strong, collaborative relationships across teams and departments to align efforts and share best practice. Manage external suppliers and working with third parties involved in delivering customer experience initiatives. Champion Macmillan's values and ensure they are consistently reflected in customer experiences across all our products and services. About you We're looking for someone who: Has strong experience in customer experience and preferably also service design or related disciplines. Can demonstrate delivering successful experience / operational improvements through journey mapping, service improvement or customer-focused transformation. Is confident working with data, insight and metrics to drive decisions and measure impact. Is a natural collaborator and communicator, able to influence and support diverse internal stakeholders. Understands how to build and embed best practice in experience design across large organisations. Has experience managing projects and working with external partners or suppliers. Brings a user centred mindset and a passion for delivering positive outcomes for customers. About hybrid working in this role We have three offices; our Head Office in London and two workspaces based in Shipley and Glasgow. There is an expectation for attendance in the office weekly, but this can be discussed with the hiring manager at interview. Benefits In return, we offer a range of benefits including: 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days Pension matched up to 7.5% 120+ learning and development offers, with access to external professional qualifications Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more Recruitment Process Application deadline: 23:59 on 14th April First interview dates: TBC To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We are an organisation that is committed to setting candidates up for success, so we can support you to be at your best during the application or selection process, please contact Macmillan TA Team for advice, or a conversation on reasonable adjustments.
Apr 04, 2026
Full time
Customer Experience Manager x 2 1x 12 months fixed term contract and 1x 6 month contract Full time (34.5 hours) Location: Hybrid between home and a Macmillan office (see what this looks like in the advert text) Salary range: £43,000 - £48,000 per annum At Macmillan Cancer Support, we know that delivering an exceptional customer experience is vital to how we support people living with cancer and the wider communities we serve. We're looking for a passionate and strategic Customer Experience Manager to help us improve, align and innovate how people engage with our services and products. This is a challenging role for someone who thrives on understanding complex journeys, driving improvement, and enabling teams to deliver consistent, effective and compassionate experiences. About the role As our Customer Experience Manager, you'll be at the heart of ensuring our customer journeys are designed with people's needs front and centre. You'll work across a diverse portfolio of cancer support services and products, helping teams understand their customers better, help people get the right support, when they need it from our, and continuously improve the quality and impact of the experience we provide. Your work will be insight-driven and collaborative, using journey mapping and service design disciplines, data, and feedback to inform strategies and implementation plans. You'll also play a key role in embedding customer first thinking across Macmillan by supporting teams with training, tools, and best practices. Key responsibilities: Support the development and delivery of customer insight and analytics briefs to understand key pain points and opportunities. Map customer journeys across Macmillan's products, services, and relevant external touchpoints to identify areas for alignment and improvement. Contribute to the development of strategies and tactical solutions that improve navigation across services, enhance experience, and deliver value to both users and Macmillan. Collaborate with internal teams to implement improvements, track progress, and report on the effectiveness of experience strategies. Enable service and product owners to adopt Macmillan's journey mapping methodologies and establish clear measures of impact and effectiveness. Work with insight and strategy teams to identify service gaps and support the design of new experiences where needed. Lead on the reporting of key customer experience, quality, and effectiveness metrics, helping to prioritise improvements and action plans. Define and advocate for the data, systems, and technology needed to improve customer journeys, acting as a business lead where appropriate. Build strong, collaborative relationships across teams and departments to align efforts and share best practice. Manage external suppliers and working with third parties involved in delivering customer experience initiatives. Champion Macmillan's values and ensure they are consistently reflected in customer experiences across all our products and services. About you We're looking for someone who: Has strong experience in customer experience and preferably also service design or related disciplines. Can demonstrate delivering successful experience / operational improvements through journey mapping, service improvement or customer-focused transformation. Is confident working with data, insight and metrics to drive decisions and measure impact. Is a natural collaborator and communicator, able to influence and support diverse internal stakeholders. Understands how to build and embed best practice in experience design across large organisations. Has experience managing projects and working with external partners or suppliers. Brings a user centred mindset and a passion for delivering positive outcomes for customers. About hybrid working in this role We have three offices; our Head Office in London and two workspaces based in Shipley and Glasgow. There is an expectation for attendance in the office weekly, but this can be discussed with the hiring manager at interview. Benefits In return, we offer a range of benefits including: 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days Pension matched up to 7.5% 120+ learning and development offers, with access to external professional qualifications Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more Recruitment Process Application deadline: 23:59 on 14th April First interview dates: TBC To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We are an organisation that is committed to setting candidates up for success, so we can support you to be at your best during the application or selection process, please contact Macmillan TA Team for advice, or a conversation on reasonable adjustments.
Gloucester, United Kingdom Posted on 31/03/2026 With a wide range of roles available nationwide, you can find your perfect fit at Anchor. A company is nothing without the people in it, and we pride ourselves on our commitment to you, and with perks like our own employee assistance programme, wage advances with 'Wagestream', and a dedicated manager, we are industry leading employers. With hundreds of accredited online training options through our own Anchor Academy, you will be given the opportunity to progress your career in a way that suits you. Apply today and become part of Team Anchor, we are excited to be a part of your journey. Job Description Job Role: Security Officer WorkingHours: 4 on 4 off shift pattern, 7:00-19:00, 12 hour shifts - average 42 hours per week Pay: £14.45 per hour Reportingto: Operations Manager Overview An exciting opportunity has arisen at Anchor Group Services, for an experienced Security Officer to join our established security team based at Gloucester Quays As a Security Officer, you will be responsible for conducting regular patrols, monitoring activity to ensure a safe and secure environment for all visitors and staff. You will respond promptly to incidents, liaise professionally with members of the public and site management, and maintain accurate records in line with operational procedures. A strong presence, attention to detail, and commitment to upholding site security standards are essential. Thesuccessful candidate must have a valid SIA Licence as a minimum, with a CCTV licence preferred. Duties include: Protecting the client's property, people and/or assets by providing security services indirect accordance with the site's published Assignment Instructions (AI's) and site-specific procedures Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room/ Shift Manager/ Operations Manager/Emergency Services as appropriate for serious incidents Operating and monitoring site CCTV equipment Completing reports by recording observations, information, occurrences, and surveillance activities Maintaining organisation's stability and reputation by complying with legal requirements Contributing to team effort by accomplishing related results as needed Acting as a first line support to customers and visitors to site, providing a professional and friendly service Understanding the needs of our customer, respond accordingly to customer queries and requests and take appropriate action Maintaining professional conduct at all times Requirements Full 5-year employment checkable history Essential: Frontline SIA licence (DS or SG) Preferred: CCTV SIA Licence Customer service experience and confidence to handle conflict in a correct manner Flexible to meet the job requirements Excellent communication skills both written and verbal Smart appearance and be well-groomed Reliable and punctual High level of enthusiasm and passion Ability to work in a fast-moving environment Access to a range of nationally recognised courses to help further your career, via the Anchor Academy Access to SIA and First Aid training at discounted rates, with financial support available Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment) Stream -access to pay as you earn it Cycle to Work Scheme Available Full uniform provided Free Employee Assistance Programme 24/7 including access to counselling Hospital Saturday Fund Reward and Recognition awards Free on-site parking What's Next? If you would like to be considered for this position, APPLY NOW and we will be in touch. Other companies may call this role: Security Officer, Security Guard, Security Personnel, Protection Officer, Loss Prevention Officer, Security Specialist, Safety Officer, Security Coordinator, Security Analyst, Asset Protection Officer, Security Operations Officer, Security Risk Officer, Facilities Security Officer, Protection Officer, Workplace Safety & Security Officer, SIA Security Officer, Security Enforcement Officer Within commuting distance of: Gloucester, Cheltenham, Stroud, Tetbury, Cirencester, Churchdown, Painswick, Fairford, Evesham, Chipping Sodbury, Malmesbury, Wickwar, Naunton, Northleach, Bibury, South Cerney, Great Malvern, Mangotsfield, Kingswood, Castle Combe, Chepstow. Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.
Apr 04, 2026
Full time
Gloucester, United Kingdom Posted on 31/03/2026 With a wide range of roles available nationwide, you can find your perfect fit at Anchor. A company is nothing without the people in it, and we pride ourselves on our commitment to you, and with perks like our own employee assistance programme, wage advances with 'Wagestream', and a dedicated manager, we are industry leading employers. With hundreds of accredited online training options through our own Anchor Academy, you will be given the opportunity to progress your career in a way that suits you. Apply today and become part of Team Anchor, we are excited to be a part of your journey. Job Description Job Role: Security Officer WorkingHours: 4 on 4 off shift pattern, 7:00-19:00, 12 hour shifts - average 42 hours per week Pay: £14.45 per hour Reportingto: Operations Manager Overview An exciting opportunity has arisen at Anchor Group Services, for an experienced Security Officer to join our established security team based at Gloucester Quays As a Security Officer, you will be responsible for conducting regular patrols, monitoring activity to ensure a safe and secure environment for all visitors and staff. You will respond promptly to incidents, liaise professionally with members of the public and site management, and maintain accurate records in line with operational procedures. A strong presence, attention to detail, and commitment to upholding site security standards are essential. Thesuccessful candidate must have a valid SIA Licence as a minimum, with a CCTV licence preferred. Duties include: Protecting the client's property, people and/or assets by providing security services indirect accordance with the site's published Assignment Instructions (AI's) and site-specific procedures Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room/ Shift Manager/ Operations Manager/Emergency Services as appropriate for serious incidents Operating and monitoring site CCTV equipment Completing reports by recording observations, information, occurrences, and surveillance activities Maintaining organisation's stability and reputation by complying with legal requirements Contributing to team effort by accomplishing related results as needed Acting as a first line support to customers and visitors to site, providing a professional and friendly service Understanding the needs of our customer, respond accordingly to customer queries and requests and take appropriate action Maintaining professional conduct at all times Requirements Full 5-year employment checkable history Essential: Frontline SIA licence (DS or SG) Preferred: CCTV SIA Licence Customer service experience and confidence to handle conflict in a correct manner Flexible to meet the job requirements Excellent communication skills both written and verbal Smart appearance and be well-groomed Reliable and punctual High level of enthusiasm and passion Ability to work in a fast-moving environment Access to a range of nationally recognised courses to help further your career, via the Anchor Academy Access to SIA and First Aid training at discounted rates, with financial support available Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment) Stream -access to pay as you earn it Cycle to Work Scheme Available Full uniform provided Free Employee Assistance Programme 24/7 including access to counselling Hospital Saturday Fund Reward and Recognition awards Free on-site parking What's Next? If you would like to be considered for this position, APPLY NOW and we will be in touch. Other companies may call this role: Security Officer, Security Guard, Security Personnel, Protection Officer, Loss Prevention Officer, Security Specialist, Safety Officer, Security Coordinator, Security Analyst, Asset Protection Officer, Security Operations Officer, Security Risk Officer, Facilities Security Officer, Protection Officer, Workplace Safety & Security Officer, SIA Security Officer, Security Enforcement Officer Within commuting distance of: Gloucester, Cheltenham, Stroud, Tetbury, Cirencester, Churchdown, Painswick, Fairford, Evesham, Chipping Sodbury, Malmesbury, Wickwar, Naunton, Northleach, Bibury, South Cerney, Great Malvern, Mangotsfield, Kingswood, Castle Combe, Chepstow. Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.
About Us We are DEWYNTERS, the leading integrated advertising agency for live entertainment. Across the worlds of theatre, immersive, festivals and exhibitions, our unique blend of creativity, insights and commercial expertise delivers best-in-class campaigns that place our clients at the centre of attention and keep them there. Our clients include Disney Theatrical Productions, The Royal Shakespeare Company, The Book of Mormon, and Moulin Rouge! The Musical, Hyde Park Winter Wonderland and Elvis Evolution. We're passionate about theatre and live entertainment. Our team is driven by a shared commitment to creativity, collaboration and results. We craft attention-grabbing, award-winning campaigns that make an impact in the ever-changing world of entertainment. As part of our team, you will be immersed in a culture that values ambition, curiosity, and kindness. About the role As Production Executive, you will support our Production Manager and become a key player in delivering our client's out-of-home campaigns, Agency Signage, Front of House, and Newsprint adverts. This is a lively, fast-paced role where your organisational skills and attention to detail will really shine. You'll manage schedules, build in smart planning buffers, and keep workflows running smoothly, all whilst being fully supported by a brilliant team who understand the juggle. What We're Looking For This role is perfect for someone excited to contribute to a creative environment, ideally with previous production project management or marketing experience. You'll work collaboratively across Account Management, Media, and the Studio teams, helping deliver high-quality print collateral that meets our clients' goals while maintaining strong relationships with suppliers, media owners and internal departments. Understanding media formats, timing estimates, and studio workflows will help you keep everything moving smoothly. You'll be self-motivated with a knack for spotting ways to enhance processes and improve efficiency. Working alongside a supportive and collaborative team, you'll bring fresh ideas to the table and help us continually evolve how we work. As part of the Production team, you'll contribute to Dewynters' competitive buying power in a fast-changing market and help cultivate the inclusive, welcoming spirit that defines our agency culture. You will provide support to the Production Manager. Your responsibilities include: Project Management Ensure artwork and installation timings are accurately calculated and adhered to, recognising the importance of meeting deadlines, especially due to the public-facing nature of our work. Perform general administrative tasks as required for the campaign to be a success, including taking meeting notes, and setting up project workflow systems for projects. Adept at handling multiple projects simultaneously, ensuring all aspects of production are executed efficiently and aligned with project timelines. Administration Strong timekeeping skills due to the work you are assisting with being public-facing. Coordinate and manage the flow of OOH proofs between printing, Account Manager and the Design Team ensuring timely delivery and adhering to project deadlines. Monitor the approval process for proofs and notify the team once approvals are received, ensuring a smooth process, minimising delays. Update and maintain OOH and ad list system. Handle various administrative tasks including documentation, record keeping, and preparing reports to track project progress and performance. Manage and work with various artwork file formats, including JPEG, PNG, PDF, EPS and AI, ensuring that all files are properly prepared for digital use. Relationships Have a proactive role in team communication, sharing project information with all levels of the business and external stakeholders. Build strong relationships with suppliers and media owners. Communicate effectively and professionally with colleagues, third parties and anyone who engages with Dewynters. Foster positive relationships across the agency, with some of your core relationships being across Account Management, Media, Social, and the Studio. Your Skills/Qualifications Have previous experience in production or similar role within marketing or a creative agency. Have strong attention to detail and a proactive approach to problem-solving. Currently use Notion to manage the OOH database. Experience of project management tools beneficial. Have strong organisational and time management skills with the ability to work on multiple projects at any one time. Have excellent communication skills. Proficiency in Microsoft Office Suite. Have the ability to work well under pressure and meet tight deadlines. Knowledge of design software. 25 days holiday Flexible / Hybrid working Company pension scheme Medicash Cognitive Behavioural Therapy Ability to purchase additional annual leave Life Assurance Income Protection Season ticket Loan Cycle2Work Scheme Complimentary theatre/entertainment tickets
Apr 04, 2026
Full time
About Us We are DEWYNTERS, the leading integrated advertising agency for live entertainment. Across the worlds of theatre, immersive, festivals and exhibitions, our unique blend of creativity, insights and commercial expertise delivers best-in-class campaigns that place our clients at the centre of attention and keep them there. Our clients include Disney Theatrical Productions, The Royal Shakespeare Company, The Book of Mormon, and Moulin Rouge! The Musical, Hyde Park Winter Wonderland and Elvis Evolution. We're passionate about theatre and live entertainment. Our team is driven by a shared commitment to creativity, collaboration and results. We craft attention-grabbing, award-winning campaigns that make an impact in the ever-changing world of entertainment. As part of our team, you will be immersed in a culture that values ambition, curiosity, and kindness. About the role As Production Executive, you will support our Production Manager and become a key player in delivering our client's out-of-home campaigns, Agency Signage, Front of House, and Newsprint adverts. This is a lively, fast-paced role where your organisational skills and attention to detail will really shine. You'll manage schedules, build in smart planning buffers, and keep workflows running smoothly, all whilst being fully supported by a brilliant team who understand the juggle. What We're Looking For This role is perfect for someone excited to contribute to a creative environment, ideally with previous production project management or marketing experience. You'll work collaboratively across Account Management, Media, and the Studio teams, helping deliver high-quality print collateral that meets our clients' goals while maintaining strong relationships with suppliers, media owners and internal departments. Understanding media formats, timing estimates, and studio workflows will help you keep everything moving smoothly. You'll be self-motivated with a knack for spotting ways to enhance processes and improve efficiency. Working alongside a supportive and collaborative team, you'll bring fresh ideas to the table and help us continually evolve how we work. As part of the Production team, you'll contribute to Dewynters' competitive buying power in a fast-changing market and help cultivate the inclusive, welcoming spirit that defines our agency culture. You will provide support to the Production Manager. Your responsibilities include: Project Management Ensure artwork and installation timings are accurately calculated and adhered to, recognising the importance of meeting deadlines, especially due to the public-facing nature of our work. Perform general administrative tasks as required for the campaign to be a success, including taking meeting notes, and setting up project workflow systems for projects. Adept at handling multiple projects simultaneously, ensuring all aspects of production are executed efficiently and aligned with project timelines. Administration Strong timekeeping skills due to the work you are assisting with being public-facing. Coordinate and manage the flow of OOH proofs between printing, Account Manager and the Design Team ensuring timely delivery and adhering to project deadlines. Monitor the approval process for proofs and notify the team once approvals are received, ensuring a smooth process, minimising delays. Update and maintain OOH and ad list system. Handle various administrative tasks including documentation, record keeping, and preparing reports to track project progress and performance. Manage and work with various artwork file formats, including JPEG, PNG, PDF, EPS and AI, ensuring that all files are properly prepared for digital use. Relationships Have a proactive role in team communication, sharing project information with all levels of the business and external stakeholders. Build strong relationships with suppliers and media owners. Communicate effectively and professionally with colleagues, third parties and anyone who engages with Dewynters. Foster positive relationships across the agency, with some of your core relationships being across Account Management, Media, Social, and the Studio. Your Skills/Qualifications Have previous experience in production or similar role within marketing or a creative agency. Have strong attention to detail and a proactive approach to problem-solving. Currently use Notion to manage the OOH database. Experience of project management tools beneficial. Have strong organisational and time management skills with the ability to work on multiple projects at any one time. Have excellent communication skills. Proficiency in Microsoft Office Suite. Have the ability to work well under pressure and meet tight deadlines. Knowledge of design software. 25 days holiday Flexible / Hybrid working Company pension scheme Medicash Cognitive Behavioural Therapy Ability to purchase additional annual leave Life Assurance Income Protection Season ticket Loan Cycle2Work Scheme Complimentary theatre/entertainment tickets
Sustainability Engineering Manager - Marine Consulting Posting Date: 6 Mar 2026 City: Southampton Location: Southampton, GB, SO15 2WY; Leatherhead, GB, KT22 7AJ; Manchester, GB, M1 3LD; Chippenham, GB, SN15 1BN Contract Type: Permanent Level of experience: Senior Senior Sustainability Engineer required to join Foreship UK, a leader in ship design and architecture consulting, to support its continued growth strategy. Reporting to the UK MD, you play a leading role in shaping the decarbonisation, environmental performance and energy efficiency strategies of vessels across the maritime sector. Building on Foreship 's recognised expertise in performance optimisation, conversion engineering and regulatory compliance, you will support clients in navigating the transition towards cleaner, more efficient and future aligned marine operations. Foreship's sustainability capability is at the forefront of developing concept and feasibility solutions across the energy transition discipline, advising on fuel consumption optimisation, emissions reduction, energy storage, electrical, battery integration, solar and other alternative fuels. Based out of our Southampton (HQ), Leatherhead, Chippenham or Manchester offices, Foreship UK operates a hybrid working model, though you will be required to travel or shipboard across the UK and internationally occasionally. Responsibilities You will provide senior level technical insight across feasibility studies, modelling and assessment, retrofit concepts, newbuild support and regulatory advisory activities, including emerging requirements linked to GHG reduction, energy efficiency indices, alternative fuels, and environmental compliance frameworks. Your work will draw on a combination of naval architecture, marine engineering knowledge, sustainability expertise, and practical understanding of class and flag expectations. Lead sustainability and decarbonisation assessments including EEXI/CII, GHG reduction pathways, and environmental performance evaluations. Develop feasibility studies, modelling and technical analyses for energy efficiency improvements, retrofits, power/propulsion optimisation and alternative fuel concepts. Provide expert guidance on regulatory frameworks (IMO, EU, Class, Flag), ensuring client compliance and supporting documentation for submissions and approvals. Produce high quality technical reports, sustainability assessments, lifecycle analyses and decarbonisation roadmaps tailored to vessel operational profiles. Advise clients on fuel transition strategies, alternative technologies, emissions reduction options, and cost benefit implications for future ready fleet planning. Contribute to business development through preparation of technical content for proposals, sustainability related offerings, and market facing thought leadership. Support industry engagement and collaboration with universities, technology partners and innovation programmes in the sustainability/decarbonisation domain. Required Qualifications & Experience Degree in Naval Architecture or related discipline; Chartered Engineer (CEng) 7+ years' Naval Architecture experience across concept/basic design, conversions or owner's engineer roles Strong working knowledge of class and statutory frameworks Solid understanding and knowledge of current and future regulatory requirements related to GHG emissions, such as EEXI, CII, SEEMP II and ESG Compliance. Demonstrable consultancy and client facing skills; experience of coordinating multi disciplinary inputs. Mentoring/coaching experience and participation in industry bodies/technical forums. You must be a British citizen or have the right to work in the UK without employer sponsorship. Foreship is a 100 strong international ship design and marine engineering consultancy, specialising in naval architecture, energy transition, sustainability, stability, performance optimisation and project engineering. The company leads newbuild and conversion projects, supporting a wide portfolio in the ferry, cruise, cargo, offshore and alternative fuels sectors. Since opening in 2022, Foreship UK has rapidly expanded, completing over 200 projects and contributing to major innovation initiatives across the UK Maritime sector. Acquired by RINA in 2025, Foreship continues to operate under its own brand, maintaining its expertise while complementing RINA's Marine business unit. RINA Consulting RINA is a 7,000 strong global engineering services and consulting firm, with a heritage in ship Classification, Certification and Survey. The company has since diversified, providing innovative engineering consulting services to the Marine, Defence, Energy, Oil & Gas, Power, Renewables, Transport & Infrastructure sectors. Operating out of 70 countries, RINA offers significant depth of experience across engineering disciplines to support clients, assuring complex structures are designed effectively, functionally safe and regulatory compliant. As part of our growing global team, you'll find yourself working with world class professionals and clients. In addition, you will be rewarded with: Life Assurance 25 days leave (plus bank holidays) Option to buy more holiday Smart/hybrid Working policy Professional development, support with qualifications (i.e. Chartership) Pay for professional membership Support of Military Reservists - 10 additional paid days Cycle to work scheme Generous recruitment referral bonus 4 half days paid leave for STEM Ambassadors Season ticket loan At RINA, we endeavor to create a work environment where every single person is valued and encouraged to develop new ideas. We provide equal employment opportunities and are committed to creating a workplace where everyone feels respected and safe from discrimination or harassment of any kind. We are also compliant to the Italian Law n. 68/99.
Apr 04, 2026
Full time
Sustainability Engineering Manager - Marine Consulting Posting Date: 6 Mar 2026 City: Southampton Location: Southampton, GB, SO15 2WY; Leatherhead, GB, KT22 7AJ; Manchester, GB, M1 3LD; Chippenham, GB, SN15 1BN Contract Type: Permanent Level of experience: Senior Senior Sustainability Engineer required to join Foreship UK, a leader in ship design and architecture consulting, to support its continued growth strategy. Reporting to the UK MD, you play a leading role in shaping the decarbonisation, environmental performance and energy efficiency strategies of vessels across the maritime sector. Building on Foreship 's recognised expertise in performance optimisation, conversion engineering and regulatory compliance, you will support clients in navigating the transition towards cleaner, more efficient and future aligned marine operations. Foreship's sustainability capability is at the forefront of developing concept and feasibility solutions across the energy transition discipline, advising on fuel consumption optimisation, emissions reduction, energy storage, electrical, battery integration, solar and other alternative fuels. Based out of our Southampton (HQ), Leatherhead, Chippenham or Manchester offices, Foreship UK operates a hybrid working model, though you will be required to travel or shipboard across the UK and internationally occasionally. Responsibilities You will provide senior level technical insight across feasibility studies, modelling and assessment, retrofit concepts, newbuild support and regulatory advisory activities, including emerging requirements linked to GHG reduction, energy efficiency indices, alternative fuels, and environmental compliance frameworks. Your work will draw on a combination of naval architecture, marine engineering knowledge, sustainability expertise, and practical understanding of class and flag expectations. Lead sustainability and decarbonisation assessments including EEXI/CII, GHG reduction pathways, and environmental performance evaluations. Develop feasibility studies, modelling and technical analyses for energy efficiency improvements, retrofits, power/propulsion optimisation and alternative fuel concepts. Provide expert guidance on regulatory frameworks (IMO, EU, Class, Flag), ensuring client compliance and supporting documentation for submissions and approvals. Produce high quality technical reports, sustainability assessments, lifecycle analyses and decarbonisation roadmaps tailored to vessel operational profiles. Advise clients on fuel transition strategies, alternative technologies, emissions reduction options, and cost benefit implications for future ready fleet planning. Contribute to business development through preparation of technical content for proposals, sustainability related offerings, and market facing thought leadership. Support industry engagement and collaboration with universities, technology partners and innovation programmes in the sustainability/decarbonisation domain. Required Qualifications & Experience Degree in Naval Architecture or related discipline; Chartered Engineer (CEng) 7+ years' Naval Architecture experience across concept/basic design, conversions or owner's engineer roles Strong working knowledge of class and statutory frameworks Solid understanding and knowledge of current and future regulatory requirements related to GHG emissions, such as EEXI, CII, SEEMP II and ESG Compliance. Demonstrable consultancy and client facing skills; experience of coordinating multi disciplinary inputs. Mentoring/coaching experience and participation in industry bodies/technical forums. You must be a British citizen or have the right to work in the UK without employer sponsorship. Foreship is a 100 strong international ship design and marine engineering consultancy, specialising in naval architecture, energy transition, sustainability, stability, performance optimisation and project engineering. The company leads newbuild and conversion projects, supporting a wide portfolio in the ferry, cruise, cargo, offshore and alternative fuels sectors. Since opening in 2022, Foreship UK has rapidly expanded, completing over 200 projects and contributing to major innovation initiatives across the UK Maritime sector. Acquired by RINA in 2025, Foreship continues to operate under its own brand, maintaining its expertise while complementing RINA's Marine business unit. RINA Consulting RINA is a 7,000 strong global engineering services and consulting firm, with a heritage in ship Classification, Certification and Survey. The company has since diversified, providing innovative engineering consulting services to the Marine, Defence, Energy, Oil & Gas, Power, Renewables, Transport & Infrastructure sectors. Operating out of 70 countries, RINA offers significant depth of experience across engineering disciplines to support clients, assuring complex structures are designed effectively, functionally safe and regulatory compliant. As part of our growing global team, you'll find yourself working with world class professionals and clients. In addition, you will be rewarded with: Life Assurance 25 days leave (plus bank holidays) Option to buy more holiday Smart/hybrid Working policy Professional development, support with qualifications (i.e. Chartership) Pay for professional membership Support of Military Reservists - 10 additional paid days Cycle to work scheme Generous recruitment referral bonus 4 half days paid leave for STEM Ambassadors Season ticket loan At RINA, we endeavor to create a work environment where every single person is valued and encouraged to develop new ideas. We provide equal employment opportunities and are committed to creating a workplace where everyone feels respected and safe from discrimination or harassment of any kind. We are also compliant to the Italian Law n. 68/99.
About Antithesis Engineers at Antithesis work across a wide range of domains, often developing their own tools along the way. They dig deep to understand how something really works but stay broad to ship features across the whole stack. The ideal Antithesis engineer is a generalist who loves to learn new things and will fearlessly hack on whatever is needed. The core requirements: you're smart, get things done, and a joy to work with. About the Role We're looking for engineers in the Senior to Staff levels to build the future of autonomous testing. No matter your particular field of experience, if you've been ambitiously building complex software and think you could be a fit; drop us a note. In this role you will be part of the team that maintains our open-source project Bombadil (). This includes working with the specification language and verifier, Chromium automation, advanced property-based testing, frontend development, and much more. Must have for this role: Proficient in Rust development Experience with property-based testing or fuzzing Comfortable with web technology (browsers, HTTP, HTML, Javascript, CSS) Experience that would be a plus: Chrome Devtools Protocol, Playwright, Cypress, or Selenium Formal specification languages (e.g. TLA+ or some LTL) Implementing parsers, type systems, and interpreters The Culture Our team is composed of people with a variety of backgrounds: standard engineering degrees to philosophy degrees; big-tech backgrounds to scrappy startups. But we have at least one common skill: everyone on the team, including managers, is held to the same high standard of engineering competency. In addition, we value in-person work for its value in building trust and sharing knowledge and mentoring each other. Note: This is an 5 days a week in-office job in London, UK
Apr 04, 2026
Full time
About Antithesis Engineers at Antithesis work across a wide range of domains, often developing their own tools along the way. They dig deep to understand how something really works but stay broad to ship features across the whole stack. The ideal Antithesis engineer is a generalist who loves to learn new things and will fearlessly hack on whatever is needed. The core requirements: you're smart, get things done, and a joy to work with. About the Role We're looking for engineers in the Senior to Staff levels to build the future of autonomous testing. No matter your particular field of experience, if you've been ambitiously building complex software and think you could be a fit; drop us a note. In this role you will be part of the team that maintains our open-source project Bombadil (). This includes working with the specification language and verifier, Chromium automation, advanced property-based testing, frontend development, and much more. Must have for this role: Proficient in Rust development Experience with property-based testing or fuzzing Comfortable with web technology (browsers, HTTP, HTML, Javascript, CSS) Experience that would be a plus: Chrome Devtools Protocol, Playwright, Cypress, or Selenium Formal specification languages (e.g. TLA+ or some LTL) Implementing parsers, type systems, and interpreters The Culture Our team is composed of people with a variety of backgrounds: standard engineering degrees to philosophy degrees; big-tech backgrounds to scrappy startups. But we have at least one common skill: everyone on the team, including managers, is held to the same high standard of engineering competency. In addition, we value in-person work for its value in building trust and sharing knowledge and mentoring each other. Note: This is an 5 days a week in-office job in London, UK
Job title: Account Manager - Client Solutions Location: Hybrid role can be based from any of our Manchester, Leeds or Reading offices Hours: Monday to Friday, 37.5 hours per week Salary: Competitive salary + Bonus Scheme About BCN: At BCN we unite people and technology to enable organisations to fly. We believe people and organisations can achieve anything using technology to its full potential. Our role is to help them understand what is possible, implement in the right way and utilise their technology to achieve their ambitions. Which is why we put people front and centre - building client relationships for life and fostering a culture where our people thrive. We are a leading managed IT services provider and technology consultant, specialising in delivering transformative technology solutions with industry-leading client experience across business, public sector and not for profit organisations. From cloud computing, cybersecurity, and data management to power app development, we are dedicated to pioneering technology with Microsoft innovation. Guided by our 3 values of building relationships, client success and passion and dedication, we are on a mission to make BCN the most trusted tech partner in the UK today. The kind of company clients want to work with, and people want to work for. We are delighted you are on this journey with us! Focus of the role: We are looking for an Account Manager to support our key clients. As an Account Manager you will play a crucial role in driving high levels of client satisfaction and retention. You will be responsible for managing existing accounts, with a particular focus on retaining and upselling into these accounts. Your aim will be to maintain long-term relationships with clients, understand their needs, and identify opportunities for additional value. In addition to this, you will work alongside the existing sales team to handle client queries, quote for products and services, support the renewals process and provide assistance and cover to the sales team. Whilst this role is primarily focused on retention and upsell, you will be managing clients that will be receptive to new sales and therefore there is an expectation to drive sales into these clients. The progression opportunities are significant, and this role would provide a great route into the wider sales organisation. If you enjoy coming up with effective solutions and working toward achieving goals, this job is right for you. You will use your communication skills to identify and address clients' needs while representing BCN in a positive way. Previous client service experience will be an advantage. Ultimately, you will contribute to building profitable, long-term relationships with our clients to reach our business objectives. Responsibilities: Develop and maintain strong relationships with key stakeholders within your clients. Identify and implement strategies to retain and grow client accounts. Understand client needs and objectives and provide solutions to meet those needs. Identify upsell opportunities and drive additional revenue by offering new products or services. Negotiate contracts and close agreements to maximise profitability. Collaborate with internal teams, such as sales and support, to ensure client satisfaction and account growth. Track and report on account renewal metrics, performance, and outcomes. Forecast and track key account metrics (sales, sales pipeline, renewal performance) Maintain up-to-date knowledge of our products and services, as well as competitive offerings. Respond to incoming emails and phone calls, take ownership of queries to resolution. Plan and organise personal work strategies including, daily/weekly/monthly schedules to identify opportunities, drive renewal retention and improve the client experience. Work collaboratively with other business areas to align client requirements across product and services. Follow up on marketing initiatives, sharing newsletter and key thought leadership information with customers to drive value and opportunity creation. Examples KPIs: Maximise the renewal opportunity and minimise churn. Achieve monthly renewal targets and maintain the existing client contract bank. Deliver a level of incremental sales. Upsell products and services to increase the contract contribution for retained clients. Maintain accurate reporting in renewals, client experience and forecasting. Person, Skills & Experience: Minimum 2 years of experience in account management, specifically within a Managed Service Provider (MSP) environment Experience managing SMB account portfolios. Excellent communication, interpersonal, and negotiation skills. Proficiency in Microsoft Office and CRM software. Highly organised and solution oriented. Detail-oriented and able to prioritise. Self-starter and able to work efficiently under pressure. Highly driven, focused and committed with a proven track record Positive "can do" attitude, sense of urgency and strong desire to be successful Ability to operate in a high velocity, metrics driven organisation Ability to build and sustain trust among colleagues and clients of various levels at any organisation colleagues Proven ability to work independently member of a team with flexibility to adapt and manage change effective in an ever-changing environment Why BCN? The opportunity to shape your own future with industry leading training and development, with access to our BCN Academy. Competitive salary with the ability to progress. 23-days holiday allowance, increasing with length of service, plus bank holidays, an extra day off on your birthday and the option to buy more! Company pension scheme. 2 paid leave days per year to volunteer and support your local community - if it matters to you it matters to us. Health cash plan with free access to a confidentialEmployee Assistance Programme (EAP) supporting bereavement, financial, health and wellbeing, and much more Life assurance Cycle to work scheme, electric vehicle scheme, home and tech scheme, and retail discounts. Balancing work, life, and fitness can be challenging, so we offer a free on-site gym at our Manchester and Leeds locations to make it easier to stay active. Long service recognition to celebrate all the milestones Beer (or soft drinks) and Pizza Friday's, dress down every day, social events such as Summer BBQ, Christmas party and lots more!
Apr 04, 2026
Full time
Job title: Account Manager - Client Solutions Location: Hybrid role can be based from any of our Manchester, Leeds or Reading offices Hours: Monday to Friday, 37.5 hours per week Salary: Competitive salary + Bonus Scheme About BCN: At BCN we unite people and technology to enable organisations to fly. We believe people and organisations can achieve anything using technology to its full potential. Our role is to help them understand what is possible, implement in the right way and utilise their technology to achieve their ambitions. Which is why we put people front and centre - building client relationships for life and fostering a culture where our people thrive. We are a leading managed IT services provider and technology consultant, specialising in delivering transformative technology solutions with industry-leading client experience across business, public sector and not for profit organisations. From cloud computing, cybersecurity, and data management to power app development, we are dedicated to pioneering technology with Microsoft innovation. Guided by our 3 values of building relationships, client success and passion and dedication, we are on a mission to make BCN the most trusted tech partner in the UK today. The kind of company clients want to work with, and people want to work for. We are delighted you are on this journey with us! Focus of the role: We are looking for an Account Manager to support our key clients. As an Account Manager you will play a crucial role in driving high levels of client satisfaction and retention. You will be responsible for managing existing accounts, with a particular focus on retaining and upselling into these accounts. Your aim will be to maintain long-term relationships with clients, understand their needs, and identify opportunities for additional value. In addition to this, you will work alongside the existing sales team to handle client queries, quote for products and services, support the renewals process and provide assistance and cover to the sales team. Whilst this role is primarily focused on retention and upsell, you will be managing clients that will be receptive to new sales and therefore there is an expectation to drive sales into these clients. The progression opportunities are significant, and this role would provide a great route into the wider sales organisation. If you enjoy coming up with effective solutions and working toward achieving goals, this job is right for you. You will use your communication skills to identify and address clients' needs while representing BCN in a positive way. Previous client service experience will be an advantage. Ultimately, you will contribute to building profitable, long-term relationships with our clients to reach our business objectives. Responsibilities: Develop and maintain strong relationships with key stakeholders within your clients. Identify and implement strategies to retain and grow client accounts. Understand client needs and objectives and provide solutions to meet those needs. Identify upsell opportunities and drive additional revenue by offering new products or services. Negotiate contracts and close agreements to maximise profitability. Collaborate with internal teams, such as sales and support, to ensure client satisfaction and account growth. Track and report on account renewal metrics, performance, and outcomes. Forecast and track key account metrics (sales, sales pipeline, renewal performance) Maintain up-to-date knowledge of our products and services, as well as competitive offerings. Respond to incoming emails and phone calls, take ownership of queries to resolution. Plan and organise personal work strategies including, daily/weekly/monthly schedules to identify opportunities, drive renewal retention and improve the client experience. Work collaboratively with other business areas to align client requirements across product and services. Follow up on marketing initiatives, sharing newsletter and key thought leadership information with customers to drive value and opportunity creation. Examples KPIs: Maximise the renewal opportunity and minimise churn. Achieve monthly renewal targets and maintain the existing client contract bank. Deliver a level of incremental sales. Upsell products and services to increase the contract contribution for retained clients. Maintain accurate reporting in renewals, client experience and forecasting. Person, Skills & Experience: Minimum 2 years of experience in account management, specifically within a Managed Service Provider (MSP) environment Experience managing SMB account portfolios. Excellent communication, interpersonal, and negotiation skills. Proficiency in Microsoft Office and CRM software. Highly organised and solution oriented. Detail-oriented and able to prioritise. Self-starter and able to work efficiently under pressure. Highly driven, focused and committed with a proven track record Positive "can do" attitude, sense of urgency and strong desire to be successful Ability to operate in a high velocity, metrics driven organisation Ability to build and sustain trust among colleagues and clients of various levels at any organisation colleagues Proven ability to work independently member of a team with flexibility to adapt and manage change effective in an ever-changing environment Why BCN? The opportunity to shape your own future with industry leading training and development, with access to our BCN Academy. Competitive salary with the ability to progress. 23-days holiday allowance, increasing with length of service, plus bank holidays, an extra day off on your birthday and the option to buy more! Company pension scheme. 2 paid leave days per year to volunteer and support your local community - if it matters to you it matters to us. Health cash plan with free access to a confidentialEmployee Assistance Programme (EAP) supporting bereavement, financial, health and wellbeing, and much more Life assurance Cycle to work scheme, electric vehicle scheme, home and tech scheme, and retail discounts. Balancing work, life, and fitness can be challenging, so we offer a free on-site gym at our Manchester and Leeds locations to make it easier to stay active. Long service recognition to celebrate all the milestones Beer (or soft drinks) and Pizza Friday's, dress down every day, social events such as Summer BBQ, Christmas party and lots more!
£35,000 to £38,000 (dependent on experience) Your perspective: Private Healthcare after 12 months of service Enhanced family leave provisions Perkbox and Employee assistance Programme Company sick pay Generous employee referral scheme Clearly defined Career path (and all the important support along the way) Access to state-of-the-art technology Global presence and opportunities worldwide Long Service Programme Your area of responsibility: Working in some of the best venues and hotels in the UK you will play an integral part in the planning, preparation of some amazing events and will be responsible for the delivery and set up from small meetings through to large scale productions. Main point of contact for clients on a day-to-day basis to ensure customer expectations and requirements are fulfilled. Along with the technicians you will prepare, rig and de-rig equipment prior to events within the hotel/venue and be available on-site for ad hoc technical issues. Pro-actively contact clients well in advance of their event to develop and build sales potential, interpret technical solutions, arranging meetings where necessary to establish their requirements. Build, establish and maintain a portfolio of standard set designs/visuals enabling the client to visualise the possibilities for a particular room. Maximising sales potential by up-selling services at every opportunity with the view of increasing turnover, i.e. increasing the different elements involved within conferences and events e.g. production, video editing etc. Participates in capture rate discussions and suggests ways to capture lost business. Monitors sales files to review upcoming groups and to ensure that sales processes are followed. Foster good relations with all sales team members to maximise new leads. Educate the team in terms of all services and introduce incentive schemes to encourage the team to distribute potential sales leads. Develop a database of clients who have visited the hotel/venue. Proactively correspond with clients after their event to pursue future business. Gain feedback on performance to improve on service. Ensure all areas of responsibility are within budget parameters and to negotiate preferential rates. Utilise all in-house services before out-sourcing i.e. crew & equipment. Be aware of turnover targets and actively strive to increase revenue. In conjunction with hotel team/Sales & Marketing in London, develop sales and marketing literature specific to the hotel/venue, to increase awareness and build exposure. Report to the hotel/venue and attend weekly staff meetings within the hotel/venue to ensure that communication does not break down at any stage. Cultivate good relations with all hotel/venue staff, i.e. sales team, banqueting team and front of house. Creates development plans with hotel teams to improve service levels. Addresses and provides solutions for concerns or complaints communicated by the Hotel or customers. Foster good relations with all of the London team and all sites (particularly London) to ensure that full back-up support is provided from front of house/warehouse. Attend regular meetings with the London office to ensure that all delegated duties are carried out effectively and efficiently, meeting all deadlines and objectives. Create and standardise information systems where by the local London office can clearly see equipment movements and requirements within the hotel, including quotations and turnover reporting. Develop dry hire shows and large scale events with involvement in the tender process and pre-production for new/existing clients and ensure that implementation of the project is handled by the appropriate parties, i.e. utilise Event Producers on a consultancy basis as required. Build long-term customer loyalty by converting on-off Hotel corporate clients events to established client accounts, Monitor competitor activity of production companies using the Hotel and where possible approach clients with the view of targeting for future activity. Delegate technical responsibility to on-site technician, ensuring all duties are achieved within the deadline. Ensure good use of technician's time by managing shift basis effectively and offering this resource to sister hotels. What you bring with you: High School Diploma, Mathematics and English GCSE or equivalent is preferred. Strong AV / live events experience would be preferred Previous experience within the Service and Hospitality industry would be preferable. Previous experience of audio visual experience, or equivalent in an educational environment would be beneficial. Our promise to you: Encore strives to create workplaces that reflect the communities in which we work and live, and where every individual has a full sense of belonging. Our commitment to diversity, equity and inclusion fuels innovation, collaboration, expertise and excellence, while connecting us more closely to our customers.
Apr 04, 2026
Full time
£35,000 to £38,000 (dependent on experience) Your perspective: Private Healthcare after 12 months of service Enhanced family leave provisions Perkbox and Employee assistance Programme Company sick pay Generous employee referral scheme Clearly defined Career path (and all the important support along the way) Access to state-of-the-art technology Global presence and opportunities worldwide Long Service Programme Your area of responsibility: Working in some of the best venues and hotels in the UK you will play an integral part in the planning, preparation of some amazing events and will be responsible for the delivery and set up from small meetings through to large scale productions. Main point of contact for clients on a day-to-day basis to ensure customer expectations and requirements are fulfilled. Along with the technicians you will prepare, rig and de-rig equipment prior to events within the hotel/venue and be available on-site for ad hoc technical issues. Pro-actively contact clients well in advance of their event to develop and build sales potential, interpret technical solutions, arranging meetings where necessary to establish their requirements. Build, establish and maintain a portfolio of standard set designs/visuals enabling the client to visualise the possibilities for a particular room. Maximising sales potential by up-selling services at every opportunity with the view of increasing turnover, i.e. increasing the different elements involved within conferences and events e.g. production, video editing etc. Participates in capture rate discussions and suggests ways to capture lost business. Monitors sales files to review upcoming groups and to ensure that sales processes are followed. Foster good relations with all sales team members to maximise new leads. Educate the team in terms of all services and introduce incentive schemes to encourage the team to distribute potential sales leads. Develop a database of clients who have visited the hotel/venue. Proactively correspond with clients after their event to pursue future business. Gain feedback on performance to improve on service. Ensure all areas of responsibility are within budget parameters and to negotiate preferential rates. Utilise all in-house services before out-sourcing i.e. crew & equipment. Be aware of turnover targets and actively strive to increase revenue. In conjunction with hotel team/Sales & Marketing in London, develop sales and marketing literature specific to the hotel/venue, to increase awareness and build exposure. Report to the hotel/venue and attend weekly staff meetings within the hotel/venue to ensure that communication does not break down at any stage. Cultivate good relations with all hotel/venue staff, i.e. sales team, banqueting team and front of house. Creates development plans with hotel teams to improve service levels. Addresses and provides solutions for concerns or complaints communicated by the Hotel or customers. Foster good relations with all of the London team and all sites (particularly London) to ensure that full back-up support is provided from front of house/warehouse. Attend regular meetings with the London office to ensure that all delegated duties are carried out effectively and efficiently, meeting all deadlines and objectives. Create and standardise information systems where by the local London office can clearly see equipment movements and requirements within the hotel, including quotations and turnover reporting. Develop dry hire shows and large scale events with involvement in the tender process and pre-production for new/existing clients and ensure that implementation of the project is handled by the appropriate parties, i.e. utilise Event Producers on a consultancy basis as required. Build long-term customer loyalty by converting on-off Hotel corporate clients events to established client accounts, Monitor competitor activity of production companies using the Hotel and where possible approach clients with the view of targeting for future activity. Delegate technical responsibility to on-site technician, ensuring all duties are achieved within the deadline. Ensure good use of technician's time by managing shift basis effectively and offering this resource to sister hotels. What you bring with you: High School Diploma, Mathematics and English GCSE or equivalent is preferred. Strong AV / live events experience would be preferred Previous experience within the Service and Hospitality industry would be preferable. Previous experience of audio visual experience, or equivalent in an educational environment would be beneficial. Our promise to you: Encore strives to create workplaces that reflect the communities in which we work and live, and where every individual has a full sense of belonging. Our commitment to diversity, equity and inclusion fuels innovation, collaboration, expertise and excellence, while connecting us more closely to our customers.
Customer Experience Performance Officer Ashford, Epsom, Poole £44.4k - £49.6k per annum (dependent on skills and qualifications) Full Time Hybrid To be considered for this role, you must have a Full Valid UK Drivers licence. Competitive pension scheme - Enhanced maternity/paternity pay - Life assurance - HolidayPlus - Cycle2work Scheme & more REQ5525 We are looking for a dynamic individual to join our Customer Experience (CX) team to help and support our people to deliver exceptional customer service and ensure SGN is the No1 GDN for Customer Satisfaction. You will work with our field and office colleagues as their regional CXO, ensuring they are fully equipped to be able to deliver simply excellent customer service in their distinctive roles. You will take pride in jointly owning customer performance in your regional depots, and relish outperforming our customer broad measures for Customer Satisfaction and complaint handling. We deliver safety, warmth, and comfort to homes and businesses. Every role, whether in the office or on the front line, plays a key part in this mission. Here's how you will contribute Supporting operations colleagues to deliver excellent service, offering the right levels of support and coaching for customer satisfaction and complaint handling remotely and in the regional offices. Driving behavioural change with the depot senior management team around CX objectives. Attending senior manager meetings with customer satisfaction analysis, opportunities, and recommendations. Reviewing training material and techniques to ensure they are fit for purpose. Providing continuous training to the entire workforce and targeting areas where improvements are identified. Analysing and delivering business reports, ensuring areas for improvement are identified along with solutions. Implementing and progressing key initiatives through internal projects. Analysing customer enquiries, complaints, guaranteed standards of service, and satisfaction to understand trends and ensure improvement areas are fully targeted. Providing incident support for both our Scotland and southern network. What you will need You will have previous experience in a coaching, training or management role which includes positively influencing key performance improvements. You will have strong interpersonal & influencing skills and can think strategically to identify key drivers of change for each work stream, depot, contractor, fully supporting each through to implementation. You must be analytically minded, and able to identify trends through various data streams, then work with the regions to deliver solutions. You must be flexible and prepared to work extra hours to attend incidents and deliver additional support on an ad-hoc basis. An in-depth knowledge of Microsoft office applications is essential. As this role will involve a significant amount of travel therefore a valid driving license is essential. You will be required to be out working in your assigned depots covering Operations and Construction, a minimum of 3/4 days per week. Not sure you meet every requirement? Research shows some people - particularly women and those from underrepresented backgrounds - may hesitate to apply unless they meet every criteria. At SGN, we value diverse backgrounds, experiences and perspectives. If this role interests you but you're not sure you tick every box, we'd still love to hear from you. You might be just who we're looking for - now or in the future. Why SGN? SGN is a leader in pioneering research and development toward a net-zero energy system. Our cutting-edge technologies and innovative thinking are driving change in the gas industry, all while keeping people safe and warm. SGN is an award-winning employer, including CCA Gold Awards for 'Great Places to Work and 'Inclusivity and Accessibility'. If you require any accommodations or support during the application process, reach out to us. We're here to help ensure an inclusive and accessible experience for everyone.
Apr 04, 2026
Full time
Customer Experience Performance Officer Ashford, Epsom, Poole £44.4k - £49.6k per annum (dependent on skills and qualifications) Full Time Hybrid To be considered for this role, you must have a Full Valid UK Drivers licence. Competitive pension scheme - Enhanced maternity/paternity pay - Life assurance - HolidayPlus - Cycle2work Scheme & more REQ5525 We are looking for a dynamic individual to join our Customer Experience (CX) team to help and support our people to deliver exceptional customer service and ensure SGN is the No1 GDN for Customer Satisfaction. You will work with our field and office colleagues as their regional CXO, ensuring they are fully equipped to be able to deliver simply excellent customer service in their distinctive roles. You will take pride in jointly owning customer performance in your regional depots, and relish outperforming our customer broad measures for Customer Satisfaction and complaint handling. We deliver safety, warmth, and comfort to homes and businesses. Every role, whether in the office or on the front line, plays a key part in this mission. Here's how you will contribute Supporting operations colleagues to deliver excellent service, offering the right levels of support and coaching for customer satisfaction and complaint handling remotely and in the regional offices. Driving behavioural change with the depot senior management team around CX objectives. Attending senior manager meetings with customer satisfaction analysis, opportunities, and recommendations. Reviewing training material and techniques to ensure they are fit for purpose. Providing continuous training to the entire workforce and targeting areas where improvements are identified. Analysing and delivering business reports, ensuring areas for improvement are identified along with solutions. Implementing and progressing key initiatives through internal projects. Analysing customer enquiries, complaints, guaranteed standards of service, and satisfaction to understand trends and ensure improvement areas are fully targeted. Providing incident support for both our Scotland and southern network. What you will need You will have previous experience in a coaching, training or management role which includes positively influencing key performance improvements. You will have strong interpersonal & influencing skills and can think strategically to identify key drivers of change for each work stream, depot, contractor, fully supporting each through to implementation. You must be analytically minded, and able to identify trends through various data streams, then work with the regions to deliver solutions. You must be flexible and prepared to work extra hours to attend incidents and deliver additional support on an ad-hoc basis. An in-depth knowledge of Microsoft office applications is essential. As this role will involve a significant amount of travel therefore a valid driving license is essential. You will be required to be out working in your assigned depots covering Operations and Construction, a minimum of 3/4 days per week. Not sure you meet every requirement? Research shows some people - particularly women and those from underrepresented backgrounds - may hesitate to apply unless they meet every criteria. At SGN, we value diverse backgrounds, experiences and perspectives. If this role interests you but you're not sure you tick every box, we'd still love to hear from you. You might be just who we're looking for - now or in the future. Why SGN? SGN is a leader in pioneering research and development toward a net-zero energy system. Our cutting-edge technologies and innovative thinking are driving change in the gas industry, all while keeping people safe and warm. SGN is an award-winning employer, including CCA Gold Awards for 'Great Places to Work and 'Inclusivity and Accessibility'. If you require any accommodations or support during the application process, reach out to us. We're here to help ensure an inclusive and accessible experience for everyone.
The Merlin Centre, Lancaster Road, High Wycombe, HP12 3QL Everything we do starts with the people we serve. We're proud to be the traders behind the tradespeople: the nuts and bolts behind the job, always ready to save the day (or at least the project). From power tools to workwear, cables to pipe fittings, we offer over 11,000 products across 900+ stores - and that's not to mention our industry-leading digital services. Join Screwfix and be part of a team of experts who get the job done quickly, affordably, and always with a smile. As an experienced supervisor or team leader, you'll be a vital part of the team, getting stuck in and leading by example. Whether you're front of house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you'll be on the right track for a promising career with us! Hours to be worked flexibly across Monday to Sunday on a rota basis, with early mornings and late evenings required. Opening hours: Monday - Friday (7am to 8pm) Saturday (7am to 6pm) Sunday (9am to 4pm) Cycle to work Whether you're a keen cyclist or looking to take up a healthy hobby, enjoy savings of up to % on bikes and accessories through the Cycle to Work Scheme. High Street Shopping Discounts As well as discounts at Screwfix and B&Q, you can save money at other major high street retailers. Share Plans Become a Kingfisher shareholder with a variety of schemes to choose from. Look after your mind and body with 20% off a Nuffield Gym membership, starting with a Health MOT and free 7-day pass. Simply Health From dental care to acupuncture, you can customise your health plan and claim back money for treatments. Long Service Awards From extra pay to bonus holiday days, we'll celebrate your milestones with tangible rewards. It's our way of thanking you for building a career with us. Pension With our award winning pension plan, you choose your contribution amount and we add as much as 14% per month. Life Cover If you opt into our pension scheme, you'll receive up to 4x your annual salary through Death in Service payment. Retail Trust Look after your mental health with free wellbeing resources, including a confidential counselling service. Screwfix and B&Q Discounts As a member of the Kingfisher group, you'll enjoy 20% off all B&Q and Screwfix products. Mind Training We've partnered with Mind, the UK's leading mental health charity, to our colleagues the support and tools needed to look after your mental health. Screwfix Community Whether you're working from our stores, our offices or your home, you can easily stay in touch with colleagues and access the resources you need. Self Development Whether you want to advance your job related skills or learn how to play the guitar, take advantage of our amazing learning tools on offer such as LinkedIn Learning. Enhanced Family Leave Our Enhanced Family Leave policy and resources are inclusive for all parents and include competitive pay terms, going above and beyond statutory requirements. Training programmes We're growing, and we want our people grow with us. That's why we pull out all the stops to make sure our people continue to learn and develop new skills. It's all about giving you the tools to build a career that's right for you. First Steps to Management This 16 week programme is open to Service Assistants looking to make the first step into management. Learning specialist skills on the job, this programme offers a clear path to a Trade Counter Supervisor role. Power Up to Trade+ Want to power up your career? A month programme that gives you a Trade Supplier Apprenticeship at level 2. This is a blend of practical and online learning, this programme provides the tools and knowledge you need to become a Trade+ Sales Supervisor. Trade Up to Branch Manager Over 15 months, you'll undertake close supervision and structured learning as you learn how to run a store. By the end of this programme, you'll have a Level 4 Retail Manager Apprenticeship and a strong knowledge of how to motivate and develop a team. Learning for Life At Screwfix, we believe that opportunity should always be open to all. So whatever business level you're at, you can learn wider life skills to help you succeed in areas outside of work. We've also partnered with Skills Forward, which offers Maths and English coaching to colleagues and their families both. "You get a different range of tasks every day. One day doing delivery, the next serving customers." "You get a different range of tasks every day. One day doing delivery, the next serving customers." Joshy Phillips Service Assistant "My day is really varied: customer service at the till, picking orders, doing deliveries, stocking shelves and doing store repro." "My day is really varied: customer service at the till, picking orders, doing deliveries, stocking shelves and doing store repro." Thiago Trade Counter Assistant "The supervisor position is a really good opportunity to learn and progress" Be yourself at Screwfix We all do better when we're celebrated for who we are. Which is why a warm, equal and inclusive culture is integral to our culture at Screwfix. Our Employee Inclusion Network, 'Us', helps colleagues to share ideas and work collaboratively in pursuit of a fairer, more diverse workplace. With the support of our leadership team, 'Us' is comprised and led by true Ambassadors for Diversity & Inclusion. It's an open space where colleagues can share experiences, learn about allyship, and ultimately, feel free to be themselves. Applying online is simple. Fill in some basic details and upload your most recent CV. If you're applying for a S.A. you'll also need to complete a Situational Judgement Test. Interview Prior to your interview, we recommend a thorough read of our careers page and even a trip to your local Trade Counter, to learn as much about us as possible. Your interview will consist of competency based questions, and a chat about your experience, knowledge of Screwfix and the role you've applied for. Interviews may be held on the phone or over video chat, followed by a visit to store to meet the team. Offer If we think we're a good match, we'll make you an official offer. Once you've accepted and we've completed the pre employment checks, you'll receive your shiny new contract.
Apr 04, 2026
Full time
The Merlin Centre, Lancaster Road, High Wycombe, HP12 3QL Everything we do starts with the people we serve. We're proud to be the traders behind the tradespeople: the nuts and bolts behind the job, always ready to save the day (or at least the project). From power tools to workwear, cables to pipe fittings, we offer over 11,000 products across 900+ stores - and that's not to mention our industry-leading digital services. Join Screwfix and be part of a team of experts who get the job done quickly, affordably, and always with a smile. As an experienced supervisor or team leader, you'll be a vital part of the team, getting stuck in and leading by example. Whether you're front of house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you'll be on the right track for a promising career with us! Hours to be worked flexibly across Monday to Sunday on a rota basis, with early mornings and late evenings required. Opening hours: Monday - Friday (7am to 8pm) Saturday (7am to 6pm) Sunday (9am to 4pm) Cycle to work Whether you're a keen cyclist or looking to take up a healthy hobby, enjoy savings of up to % on bikes and accessories through the Cycle to Work Scheme. High Street Shopping Discounts As well as discounts at Screwfix and B&Q, you can save money at other major high street retailers. Share Plans Become a Kingfisher shareholder with a variety of schemes to choose from. Look after your mind and body with 20% off a Nuffield Gym membership, starting with a Health MOT and free 7-day pass. Simply Health From dental care to acupuncture, you can customise your health plan and claim back money for treatments. Long Service Awards From extra pay to bonus holiday days, we'll celebrate your milestones with tangible rewards. It's our way of thanking you for building a career with us. Pension With our award winning pension plan, you choose your contribution amount and we add as much as 14% per month. Life Cover If you opt into our pension scheme, you'll receive up to 4x your annual salary through Death in Service payment. Retail Trust Look after your mental health with free wellbeing resources, including a confidential counselling service. Screwfix and B&Q Discounts As a member of the Kingfisher group, you'll enjoy 20% off all B&Q and Screwfix products. Mind Training We've partnered with Mind, the UK's leading mental health charity, to our colleagues the support and tools needed to look after your mental health. Screwfix Community Whether you're working from our stores, our offices or your home, you can easily stay in touch with colleagues and access the resources you need. Self Development Whether you want to advance your job related skills or learn how to play the guitar, take advantage of our amazing learning tools on offer such as LinkedIn Learning. Enhanced Family Leave Our Enhanced Family Leave policy and resources are inclusive for all parents and include competitive pay terms, going above and beyond statutory requirements. Training programmes We're growing, and we want our people grow with us. That's why we pull out all the stops to make sure our people continue to learn and develop new skills. It's all about giving you the tools to build a career that's right for you. First Steps to Management This 16 week programme is open to Service Assistants looking to make the first step into management. Learning specialist skills on the job, this programme offers a clear path to a Trade Counter Supervisor role. Power Up to Trade+ Want to power up your career? A month programme that gives you a Trade Supplier Apprenticeship at level 2. This is a blend of practical and online learning, this programme provides the tools and knowledge you need to become a Trade+ Sales Supervisor. Trade Up to Branch Manager Over 15 months, you'll undertake close supervision and structured learning as you learn how to run a store. By the end of this programme, you'll have a Level 4 Retail Manager Apprenticeship and a strong knowledge of how to motivate and develop a team. Learning for Life At Screwfix, we believe that opportunity should always be open to all. So whatever business level you're at, you can learn wider life skills to help you succeed in areas outside of work. We've also partnered with Skills Forward, which offers Maths and English coaching to colleagues and their families both. "You get a different range of tasks every day. One day doing delivery, the next serving customers." "You get a different range of tasks every day. One day doing delivery, the next serving customers." Joshy Phillips Service Assistant "My day is really varied: customer service at the till, picking orders, doing deliveries, stocking shelves and doing store repro." "My day is really varied: customer service at the till, picking orders, doing deliveries, stocking shelves and doing store repro." Thiago Trade Counter Assistant "The supervisor position is a really good opportunity to learn and progress" Be yourself at Screwfix We all do better when we're celebrated for who we are. Which is why a warm, equal and inclusive culture is integral to our culture at Screwfix. Our Employee Inclusion Network, 'Us', helps colleagues to share ideas and work collaboratively in pursuit of a fairer, more diverse workplace. With the support of our leadership team, 'Us' is comprised and led by true Ambassadors for Diversity & Inclusion. It's an open space where colleagues can share experiences, learn about allyship, and ultimately, feel free to be themselves. Applying online is simple. Fill in some basic details and upload your most recent CV. If you're applying for a S.A. you'll also need to complete a Situational Judgement Test. Interview Prior to your interview, we recommend a thorough read of our careers page and even a trip to your local Trade Counter, to learn as much about us as possible. Your interview will consist of competency based questions, and a chat about your experience, knowledge of Screwfix and the role you've applied for. Interviews may be held on the phone or over video chat, followed by a visit to store to meet the team. Offer If we think we're a good match, we'll make you an official offer. Once you've accepted and we've completed the pre employment checks, you'll receive your shiny new contract.
£45,000 to £48,000+ (dependent on experience) Company Benefits for our Technical Events Manager role: Enhanced family leave provisions Perkbox and Employee assistance Programme Company sick pay Generous employee referral scheme Clearly defined Career path (and all the important support along the way) Access to state-of-the-art technology Global presence and opportunities worldwide Long Service Programme The Technical Events Manager areas of responsibility: Working in some of the best venues and hotels in the UK you will play an integral part in the planning, preparation of some amazing events and will be responsible for the delivery and set up from small meetings through to large scale productions. Along with the technicians you will prepare, rig and de-rig equipment prior to events within the hotel/venue and be available on-site for ad hoc technical issues. Main point of contact for clients on a day-to-day basis to ensure customer expectations and requirements are fulfilled. Pro-actively contact clients well in advance of their event to develop and build sales potential, interpret technical solutions, arranging meetings where necessary to establish their requirements. Build, establish and maintain a portfolio of standard set designs/visuals enabling the client to visualise the possibilities for a particular room. Maximising sales potential by up-selling services at every opportunity with the view of increasing turnover, i.e. increasing the different elements involved within conferences and events e.g. production, video editing etc. Participates in capture rate discussions and suggests ways to capture lost business. Monitors sales files to review upcoming groups and to ensure that sales processes are followed. Foster good relations with all sales team members to maximise new leads. Educate the team in terms of all Encore's services and introduce incentive schemes to encourage the team to distribute potential sales leads. Develop a database of clients who have visited the hotel/venue. Proactively correspond with clients after their event to pursue future business. Gain feedback on performance to improve on service. Ensure all areas of responsibility are within budget parameters and to negotiate preferential rates. Utilise all in-house services before out-sourcing i.e. crew & equipment. Be aware of turnover targets and actively strive to increase revenue. Cultivate good relations with all hotel/venue staff, i.e. sales team, banqueting team and front of house. Creates development plans with hotel teams to improve service levels. Addresses and provides solutions for concerns or complaints communicated by the Hotel or customers. Foster good relations with all of the London teams and sites (particularly London) to ensure that full back-up support is provided from front of house/warehouse. Attend regular meetings with the London office to ensure that all delegated duties are carried out effectively and efficiently, meeting all deadlines and objectives. Create and standardise information systems where by the local London office can clearly see equipment movements and requirements within the hotel, including quotations and turnover reporting. Develop dry hire shows and large scale events with involvement in the tender process and pre-production for new/existing clients and ensure that implementation of the project is handled by the appropriate parties, i.e. utilise Event Producers on a consultancy basis as required. • Build long-term customer loyalty by converting on-off Hotel corporate clients events to established Encore client accounts, Monitor competitor activity of production companies using the Hotel and where possible approach clients with the view of targeting for future activity. Delegate technical responsibility to on-site technician, ensuring all duties are achieved within the deadline. Ensure good use of technician's time by managing shift basis effectively and offering this resource to sister hotels Required skills of a Technical Events Manager: High School Diploma, Mathematics and English GCSE or equivalent is preferred. Strong background in AV / Live events, while managing teams. Previous experience within the Service and Hospitality industry would be preferable. Previous experience of audio visual experience, or equivalent in an educational environment would be beneficial. Our promise to you: Encore strives to create workplaces that reflect the communities in which we work and live, and where every individual has a full sense of belonging. Our commitment to diversity, equity and inclusion fuels innovation, collaboration, expertise and excellence, while connecting us more closely to our customers.
Apr 04, 2026
Full time
£45,000 to £48,000+ (dependent on experience) Company Benefits for our Technical Events Manager role: Enhanced family leave provisions Perkbox and Employee assistance Programme Company sick pay Generous employee referral scheme Clearly defined Career path (and all the important support along the way) Access to state-of-the-art technology Global presence and opportunities worldwide Long Service Programme The Technical Events Manager areas of responsibility: Working in some of the best venues and hotels in the UK you will play an integral part in the planning, preparation of some amazing events and will be responsible for the delivery and set up from small meetings through to large scale productions. Along with the technicians you will prepare, rig and de-rig equipment prior to events within the hotel/venue and be available on-site for ad hoc technical issues. Main point of contact for clients on a day-to-day basis to ensure customer expectations and requirements are fulfilled. Pro-actively contact clients well in advance of their event to develop and build sales potential, interpret technical solutions, arranging meetings where necessary to establish their requirements. Build, establish and maintain a portfolio of standard set designs/visuals enabling the client to visualise the possibilities for a particular room. Maximising sales potential by up-selling services at every opportunity with the view of increasing turnover, i.e. increasing the different elements involved within conferences and events e.g. production, video editing etc. Participates in capture rate discussions and suggests ways to capture lost business. Monitors sales files to review upcoming groups and to ensure that sales processes are followed. Foster good relations with all sales team members to maximise new leads. Educate the team in terms of all Encore's services and introduce incentive schemes to encourage the team to distribute potential sales leads. Develop a database of clients who have visited the hotel/venue. Proactively correspond with clients after their event to pursue future business. Gain feedback on performance to improve on service. Ensure all areas of responsibility are within budget parameters and to negotiate preferential rates. Utilise all in-house services before out-sourcing i.e. crew & equipment. Be aware of turnover targets and actively strive to increase revenue. Cultivate good relations with all hotel/venue staff, i.e. sales team, banqueting team and front of house. Creates development plans with hotel teams to improve service levels. Addresses and provides solutions for concerns or complaints communicated by the Hotel or customers. Foster good relations with all of the London teams and sites (particularly London) to ensure that full back-up support is provided from front of house/warehouse. Attend regular meetings with the London office to ensure that all delegated duties are carried out effectively and efficiently, meeting all deadlines and objectives. Create and standardise information systems where by the local London office can clearly see equipment movements and requirements within the hotel, including quotations and turnover reporting. Develop dry hire shows and large scale events with involvement in the tender process and pre-production for new/existing clients and ensure that implementation of the project is handled by the appropriate parties, i.e. utilise Event Producers on a consultancy basis as required. • Build long-term customer loyalty by converting on-off Hotel corporate clients events to established Encore client accounts, Monitor competitor activity of production companies using the Hotel and where possible approach clients with the view of targeting for future activity. Delegate technical responsibility to on-site technician, ensuring all duties are achieved within the deadline. Ensure good use of technician's time by managing shift basis effectively and offering this resource to sister hotels Required skills of a Technical Events Manager: High School Diploma, Mathematics and English GCSE or equivalent is preferred. Strong background in AV / Live events, while managing teams. Previous experience within the Service and Hospitality industry would be preferable. Previous experience of audio visual experience, or equivalent in an educational environment would be beneficial. Our promise to you: Encore strives to create workplaces that reflect the communities in which we work and live, and where every individual has a full sense of belonging. Our commitment to diversity, equity and inclusion fuels innovation, collaboration, expertise and excellence, while connecting us more closely to our customers.
Join the RUSH Hair & Beauty Team as a Salon Manager in Crawley! Are you an energetic, driven individual with a passion for the hair and beauty industry? RUSH Hair & Beauty is seeking a talented and dynamic Salon Manager to lead and inspire our Crawley team! If you're ready to take charge of a vibrant salon environment, motivate creative stylists, and ensure exceptional service, this could be the perfect opportunity for you! What You'll Do: As our Salon Manager, you'll be instrumental in the success of our Crawley site. Your leadership will guide a talented team of hair stylists, front-of-house receptionists, and support staff to deliver a seamless client experience. You'll manage day-to-day operations, hit salon targets, run your own column and maintain a high standard of excellence. We are open to Stylist Managers only for this role. Responsibilities: Your Key Responsibilities: Lead and inspire teams of stylists, receptionists, and support staff. Ensure every client enjoys an exceptional experience, from their first step in to their last step out. Meet and exceed salon goals, including revenue targets and budget management. Create staff schedules and ensure smooth daily operations. Recruit, train, and develop your teams with support from our head office. Maintain clean, organised, and professional salon environment. Handle customer feedback and resolve issues with support from our Customer Success Manager. We're Looking For: Proven experience as a Salon Manager and stylist. Strong leadership and management abilities with a passion for developing your team. A flair for customer service and communication with a positive, professional attitude. Great organisational skills and the ability to multitask in a fast-paced environment. A team player who thrives in a supportive, high-energy setting Up to £35k/year OTE (unlimited commission for Stylist Managers, incentives & bonuses) Fully paid training at the RUSH Academy inc. the latest cutting, colouring and styling techniques, to enhance your skill set and further your education 40% discount for friends & family on all hair and beauty services Up to 20% discount on all professional homecare products Career progression for superstars (Management, Head Office, Recruitment, Training & more) Not to forget the annual RUSH Oscars Awards!
Apr 04, 2026
Full time
Join the RUSH Hair & Beauty Team as a Salon Manager in Crawley! Are you an energetic, driven individual with a passion for the hair and beauty industry? RUSH Hair & Beauty is seeking a talented and dynamic Salon Manager to lead and inspire our Crawley team! If you're ready to take charge of a vibrant salon environment, motivate creative stylists, and ensure exceptional service, this could be the perfect opportunity for you! What You'll Do: As our Salon Manager, you'll be instrumental in the success of our Crawley site. Your leadership will guide a talented team of hair stylists, front-of-house receptionists, and support staff to deliver a seamless client experience. You'll manage day-to-day operations, hit salon targets, run your own column and maintain a high standard of excellence. We are open to Stylist Managers only for this role. Responsibilities: Your Key Responsibilities: Lead and inspire teams of stylists, receptionists, and support staff. Ensure every client enjoys an exceptional experience, from their first step in to their last step out. Meet and exceed salon goals, including revenue targets and budget management. Create staff schedules and ensure smooth daily operations. Recruit, train, and develop your teams with support from our head office. Maintain clean, organised, and professional salon environment. Handle customer feedback and resolve issues with support from our Customer Success Manager. We're Looking For: Proven experience as a Salon Manager and stylist. Strong leadership and management abilities with a passion for developing your team. A flair for customer service and communication with a positive, professional attitude. Great organisational skills and the ability to multitask in a fast-paced environment. A team player who thrives in a supportive, high-energy setting Up to £35k/year OTE (unlimited commission for Stylist Managers, incentives & bonuses) Fully paid training at the RUSH Academy inc. the latest cutting, colouring and styling techniques, to enhance your skill set and further your education 40% discount for friends & family on all hair and beauty services Up to 20% discount on all professional homecare products Career progression for superstars (Management, Head Office, Recruitment, Training & more) Not to forget the annual RUSH Oscars Awards!
Are you an organised, welcoming, and proactive individual with a passion for delivering excellent front-of-house service? I am seeking an Office Reception Administrator to join our team on a 3-month fixed-term contract, starting as soon as possible. About the Role As the first point of contact for visitors, clients, and staff, you'll play a vital role in ensuring the smooth running of the reception and office and will provide administrative support across the business. This is a fantastic opportunity for someone who enjoys a varied workload and thrives in a fast-paced, professional environment. Key Responsibilities: Greeting visitors and managing the reception area Answering and directing phone calls and emails Handling incoming and outgoing post and deliveries Dealing with stock and inventory in small warehouse environment Coordinating meeting room bookings and preparing rooms as required Providing general administrative support to the wider team Helping with basic general accounts (training given) Maintaining office supplies and ensuring communal areas are kept organised Assisting with ad-hoc tasks and projects as needed About You: Previous experience in a reception or administrative role Excellent communication and interpersonal skills Strong organisational abilities with great attention to detail Confident using Microsoft Office and general office systems Professional, friendly, and able to multitask effectively Immediately available or available at short notice What We Offer: A supportive and welcoming work environment Valuable experience within a dynamic office setting Competitive pay for the duration of the contract Please do be sure to apply, if you would like to be considered for this role, or please do get in touch with Alex Brown for an informal chat.
Apr 04, 2026
Contractor
Are you an organised, welcoming, and proactive individual with a passion for delivering excellent front-of-house service? I am seeking an Office Reception Administrator to join our team on a 3-month fixed-term contract, starting as soon as possible. About the Role As the first point of contact for visitors, clients, and staff, you'll play a vital role in ensuring the smooth running of the reception and office and will provide administrative support across the business. This is a fantastic opportunity for someone who enjoys a varied workload and thrives in a fast-paced, professional environment. Key Responsibilities: Greeting visitors and managing the reception area Answering and directing phone calls and emails Handling incoming and outgoing post and deliveries Dealing with stock and inventory in small warehouse environment Coordinating meeting room bookings and preparing rooms as required Providing general administrative support to the wider team Helping with basic general accounts (training given) Maintaining office supplies and ensuring communal areas are kept organised Assisting with ad-hoc tasks and projects as needed About You: Previous experience in a reception or administrative role Excellent communication and interpersonal skills Strong organisational abilities with great attention to detail Confident using Microsoft Office and general office systems Professional, friendly, and able to multitask effectively Immediately available or available at short notice What We Offer: A supportive and welcoming work environment Valuable experience within a dynamic office setting Competitive pay for the duration of the contract Please do be sure to apply, if you would like to be considered for this role, or please do get in touch with Alex Brown for an informal chat.
A leading hospitality brand is looking for a Front Office Manager to lead their Front Office team. This role requires overseeing customer inquiries, managing bookings, and ensuring exceptional guest experiences. Candidates should have over 2 years of hotel front office management experience and demonstrate strong leadership and communication skills. Understanding hotel software systems will be key to effectively managing operations. Join us and become part of a team that values exceptional service and guest satisfaction.
Apr 04, 2026
Full time
A leading hospitality brand is looking for a Front Office Manager to lead their Front Office team. This role requires overseeing customer inquiries, managing bookings, and ensuring exceptional guest experiences. Candidates should have over 2 years of hotel front office management experience and demonstrate strong leadership and communication skills. Understanding hotel software systems will be key to effectively managing operations. Join us and become part of a team that values exceptional service and guest satisfaction.
Job Description Posted Thursday 5 March 2026 at 00:00 We're more than just a shoe brand-we have been at the forefront of innovative shoemaking since its foundation in 1825. That's right! 200 years! If you have a great attitude, love working with people, and are ready to grow in a leadership role, we want to hear from you! About the role We are looking for a reliable and enthusiastic Assistant Store Manager to support the Store Manager in leading our retail team and driving daily operations. This role is a blend of leadership, customer service, and operational management. The ideal candidate is a hands on leader who can step in wherever needed to ensure the store runs smoothly and meets performance goals. We're looking for someone with: Previous experience in retail leadership, supervisory, or keyholder roles preferred. Comfortable in driving KPI's and results. Strong interpersonal and communication skills with the ability to lead and inspire a team. Strong communication and Solid organizational and problem solving abilities. Flexibility to work a 7 day shift pattern, including weekends and bank holidays. Comfortable working in a fast paced retail environment. Basic knowledge of POS systems, inventory management, and Microsoft Office/Google Workspace tools. We reward our Assistant Store Manager with a comprehensive package, including: Retail Trust Life Assurance Clarks Discount Card Store Bonus Scheme Holiday Pay Join us and bring your positive energy to Clarks - where every day is an adventure!
Apr 03, 2026
Full time
Job Description Posted Thursday 5 March 2026 at 00:00 We're more than just a shoe brand-we have been at the forefront of innovative shoemaking since its foundation in 1825. That's right! 200 years! If you have a great attitude, love working with people, and are ready to grow in a leadership role, we want to hear from you! About the role We are looking for a reliable and enthusiastic Assistant Store Manager to support the Store Manager in leading our retail team and driving daily operations. This role is a blend of leadership, customer service, and operational management. The ideal candidate is a hands on leader who can step in wherever needed to ensure the store runs smoothly and meets performance goals. We're looking for someone with: Previous experience in retail leadership, supervisory, or keyholder roles preferred. Comfortable in driving KPI's and results. Strong interpersonal and communication skills with the ability to lead and inspire a team. Strong communication and Solid organizational and problem solving abilities. Flexibility to work a 7 day shift pattern, including weekends and bank holidays. Comfortable working in a fast paced retail environment. Basic knowledge of POS systems, inventory management, and Microsoft Office/Google Workspace tools. We reward our Assistant Store Manager with a comprehensive package, including: Retail Trust Life Assurance Clarks Discount Card Store Bonus Scheme Holiday Pay Join us and bring your positive energy to Clarks - where every day is an adventure!
Vice President - Team Leader of Client Service page is loaded Vice President - Team Leader of Client Servicelocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: -WDDiscover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. OVERVIEW OF THE DEPARTMENT/SECTION MUFG has a developing and thriving Transactional Banking business, headquartered in Tokyo and spanning all continents. Transaction Banking, EMEA (incorporating Europe, Middle East and Africa) forms part of MUFG's Global Transaction Banking business.Our key responsibilities are to drive regional business and support global & regional clients with Transaction Banking solutions for Cash and Liquidity Management, Foreign Exchange, Trade and Working Capital through a comprehensive suite of proprietary and 3rd party digital channels. We support our local and international cash management services for our Corporate, FI and NBFI client base.Transaction Banking EMEA consists of Trade, Working Capital, Cash and Liquidity Management solutions for our chosen client base and comprises of product, sales, implementation, client services, planning and risk functions.The Client Servicing Team acts as the first point of contact for all client issues and enquiries across our Transaction Banking products and channels. The team provides a proactive client service approach to clients on all transactional enquiries, complaint management and troubleshooting problems, as well as identifying cross-selling opportunities. They take end-to-end accountability and ownership of the client relationship to deliver an optimal and premium service level. DIRECT REPORTS Yes MAIN PURPOSE OF THE ROLE Accountable and responsible as Team Leader of Client Service team for taking appropriate action with respect to team lead of Client Servicing within TB EMEA. Responsible for all line management duties of both the Client Support and MGS offshored operation. Responsible for the daily oversight of team members activities, providing support/guidance and training. Reporting line is to Deputy Head of Transaction Banking EMEA. KEY RESPONSIBILITIES Responsible for the performance management of team members, through the setting of challenging/stretching KPI objectives, providing performance feedback through monthly one on one meetings and keeping an open communication channel with the team through regular team meetings. Responsible for representing and presenting on behalf of the team in all regular engagement forums with internal and external stakeholders. Responsible for being risk owner and the risk management of key risk / inherent risk for the team. Responsible for maintaining an efficient working environment and ensuring business as usual activities to be completed in a timely manner. Responsible for tracking all workflows in/out and ensuring our client communication is of the highest standard through quick delivery timing. Responsible for the continuous review of the teams' key processes, proactively looking for opportunities to streamline, digitize and automate where possible. Being first point of contact for the client on all day-to-day banking enquiries and issues, taking accountability and ownership to ensure an optimal and premium service level is provided. Fulfil the role of team manager within the team for business-as-usual escalation and support in handling more complex/technical client inquiries. Log and track all calls to resolution ensuring accuracy and timely reporting of metrics. Support of customers' daily transactions and operations, by investigating and resolving enquiries and complaints promptly and managing the client's expectations. Day-to-day handling of enquiries and requests internally from the front office coverage teams and branches across the EMEA region. Proactive, value-added engagement with corporate client groups in an account manager style to manage transaction relationships, improve client experience and provide recommendations for cross-sell opportunities. Provide training for new joiners and junior members of the team, applying experience and knowledge to support development of staff members within the team. Handling of all client users, administration and maintenance requests which will include the issuance and completion of documentation to each client. As a Service partner, collaborate with the RMs, Sales, Operations and other key internal stakeholders to ensure the prompt resolution of cases and client issues, and identify opportunities for service improvement, or proactively educate the client to avoid any future service disruptions. Perform value added activities by identifying cross-selling and revenue opportunities, by understanding the client organization and business requirements to improve service levels, the product solution, or the utilization and optimization of product and channel usage and volumes. The timely identification, escalation and resolution of all issues and enquiries, including any clients at risk. Take a lead role for ad hoc projects and initiatives as and when required to enhance the client experience or the team's service levels. Including support to junior team members on projects / initiatives that they are responsible for. Support channel and product development within Transaction Banking EMEA, periodically documenting enhancement requests based on client feedback and trends in client request types to Product Team/Head Office. Adhere to policies including escalation and compliance requirements and follow any other relevant internal controls and procedures as they relate to process, products, policies and regulations. Support the Transaction Banking EMEA Leadership team with the strategic direction of Transaction Banking mid-term business plan. WORK EXPERIENCE Essential: A minimum of 5+ years Associate level payment operation experience within the financial service industry. Proven experience in client communication with corporate customers, focused on delivering prompt and effective problem resolution. Basic experience of online banking platforms and processes. Familiarity with payment-related operations and procedures, as well as a fundamental understanding of payment regulations. Ability to adapt quickly to new workplace environments and evolving market conditions. SKILLS AND EXPERIENCE Functional / Technical Competencies: Essential Capable of analyzing clients' perspective in various situations and determine positive or negative behavior for opportunities to gain agreement. Able to apply questioning skills for in-depth analysis of attitudes, situations, problems and priorities to determine optimum strategy on how to deal with them. Eager to support and learn and foster collaborative working relationships across the organization. Able to identify and manage both transactional and operational risks. Computer literate with the ability to learn client service software applications. Good questioning skills. Good analytical and problem-solving skills. PERSONAL REQUIREMENTS Excellent communication skills Results driven, with a strong sense of accountability A proactive, motivated approach
Apr 03, 2026
Full time
Vice President - Team Leader of Client Service page is loaded Vice President - Team Leader of Client Servicelocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: -WDDiscover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. OVERVIEW OF THE DEPARTMENT/SECTION MUFG has a developing and thriving Transactional Banking business, headquartered in Tokyo and spanning all continents. Transaction Banking, EMEA (incorporating Europe, Middle East and Africa) forms part of MUFG's Global Transaction Banking business.Our key responsibilities are to drive regional business and support global & regional clients with Transaction Banking solutions for Cash and Liquidity Management, Foreign Exchange, Trade and Working Capital through a comprehensive suite of proprietary and 3rd party digital channels. We support our local and international cash management services for our Corporate, FI and NBFI client base.Transaction Banking EMEA consists of Trade, Working Capital, Cash and Liquidity Management solutions for our chosen client base and comprises of product, sales, implementation, client services, planning and risk functions.The Client Servicing Team acts as the first point of contact for all client issues and enquiries across our Transaction Banking products and channels. The team provides a proactive client service approach to clients on all transactional enquiries, complaint management and troubleshooting problems, as well as identifying cross-selling opportunities. They take end-to-end accountability and ownership of the client relationship to deliver an optimal and premium service level. DIRECT REPORTS Yes MAIN PURPOSE OF THE ROLE Accountable and responsible as Team Leader of Client Service team for taking appropriate action with respect to team lead of Client Servicing within TB EMEA. Responsible for all line management duties of both the Client Support and MGS offshored operation. Responsible for the daily oversight of team members activities, providing support/guidance and training. Reporting line is to Deputy Head of Transaction Banking EMEA. KEY RESPONSIBILITIES Responsible for the performance management of team members, through the setting of challenging/stretching KPI objectives, providing performance feedback through monthly one on one meetings and keeping an open communication channel with the team through regular team meetings. Responsible for representing and presenting on behalf of the team in all regular engagement forums with internal and external stakeholders. Responsible for being risk owner and the risk management of key risk / inherent risk for the team. Responsible for maintaining an efficient working environment and ensuring business as usual activities to be completed in a timely manner. Responsible for tracking all workflows in/out and ensuring our client communication is of the highest standard through quick delivery timing. Responsible for the continuous review of the teams' key processes, proactively looking for opportunities to streamline, digitize and automate where possible. Being first point of contact for the client on all day-to-day banking enquiries and issues, taking accountability and ownership to ensure an optimal and premium service level is provided. Fulfil the role of team manager within the team for business-as-usual escalation and support in handling more complex/technical client inquiries. Log and track all calls to resolution ensuring accuracy and timely reporting of metrics. Support of customers' daily transactions and operations, by investigating and resolving enquiries and complaints promptly and managing the client's expectations. Day-to-day handling of enquiries and requests internally from the front office coverage teams and branches across the EMEA region. Proactive, value-added engagement with corporate client groups in an account manager style to manage transaction relationships, improve client experience and provide recommendations for cross-sell opportunities. Provide training for new joiners and junior members of the team, applying experience and knowledge to support development of staff members within the team. Handling of all client users, administration and maintenance requests which will include the issuance and completion of documentation to each client. As a Service partner, collaborate with the RMs, Sales, Operations and other key internal stakeholders to ensure the prompt resolution of cases and client issues, and identify opportunities for service improvement, or proactively educate the client to avoid any future service disruptions. Perform value added activities by identifying cross-selling and revenue opportunities, by understanding the client organization and business requirements to improve service levels, the product solution, or the utilization and optimization of product and channel usage and volumes. The timely identification, escalation and resolution of all issues and enquiries, including any clients at risk. Take a lead role for ad hoc projects and initiatives as and when required to enhance the client experience or the team's service levels. Including support to junior team members on projects / initiatives that they are responsible for. Support channel and product development within Transaction Banking EMEA, periodically documenting enhancement requests based on client feedback and trends in client request types to Product Team/Head Office. Adhere to policies including escalation and compliance requirements and follow any other relevant internal controls and procedures as they relate to process, products, policies and regulations. Support the Transaction Banking EMEA Leadership team with the strategic direction of Transaction Banking mid-term business plan. WORK EXPERIENCE Essential: A minimum of 5+ years Associate level payment operation experience within the financial service industry. Proven experience in client communication with corporate customers, focused on delivering prompt and effective problem resolution. Basic experience of online banking platforms and processes. Familiarity with payment-related operations and procedures, as well as a fundamental understanding of payment regulations. Ability to adapt quickly to new workplace environments and evolving market conditions. SKILLS AND EXPERIENCE Functional / Technical Competencies: Essential Capable of analyzing clients' perspective in various situations and determine positive or negative behavior for opportunities to gain agreement. Able to apply questioning skills for in-depth analysis of attitudes, situations, problems and priorities to determine optimum strategy on how to deal with them. Eager to support and learn and foster collaborative working relationships across the organization. Able to identify and manage both transactional and operational risks. Computer literate with the ability to learn client service software applications. Good questioning skills. Good analytical and problem-solving skills. PERSONAL REQUIREMENTS Excellent communication skills Results driven, with a strong sense of accountability A proactive, motivated approach
Overview If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Our Wealth and Personal Banking business supports millions of individuals, families, business owners, investors and entrepreneurs worldwide. We provide products and services that include current accounts, credit cards, personal loans and mortgages, as well as savings, investments, insurance and wealth management. We also have specialised relationship managers who support customers with bespoke requirements, including high net worth and ultra-high-net-worth. What will I get to do as a Wealth Director at HSBC? Whether you're creating connections with customers or colleagues, Wealth Management is genuinely a relationship-based service. As a Wealth Director, you'll have access to an impressive portfolio of wealth customers, growth potential, career progression, and an opportunity to bring your authentic self to team that prides itself on making connections and building relationships. You'll support every aspect of a customer's financial life, help them grow, manage and preserve their wealth, and provide a professional service in a world of increasing complexity. Here's what else you'll be able to do in this role: Work alongside the Premier Relationship Director to support a portfolio of high value Premier customers with between £750K and £1.5M Act as a trusted adviser to our new and existing customers providing holistic financial advice and supporting them through key life events such as investing for your future, saving for a new home, planning for retirement or protecting their family for every eventuality. Conduct in depth reviews to identify personal and financial needs of customers and deliver a consistent and tailored wealth management and financial planning service to a portfolio of HSBC clients. Advise on a full range of products and services that include both HSBC manufactured products and those provided by external partners. Deliver needs-based solutions through effective communication and influencing. Continuously monitor and gather information to assess potential impacts and identify possible risks and opportunities for the business. What we'll give you Growth - Opportunity for personal development and progression, new clients, a robust and supportive network of colleagues, new products, and new opportunities to learn and sell on our Wealth Management team. Security in the form of flex benefits, non-contributory pension, life insurance, employee discounts, share options, annual bonuses, and private medical care. Steppingstone to work internationally - this can be your place to start and branch out to anywhere we have offices around the world. Full training in HSBC products and services with ongoing coaching throughout your career and dedicated Analyst support An opportunity to contribute to the ongoing success of the business, by being an inclusive team member with the prospect to be involved in multiple initiatives to make a difference. The support you need to fulfil your potential. What you'll give us Hold role relevant Level 4 qualifications (Dip CII, CISI or equivalent QCF RDR level 4 qualification) and meet current Statement of Professional Standing requirements - Essential Currently hold CAS status - Desired Commitment to achieve Chartered Status (Level 6) (HSBC funding will be available) Previous experience providing holistic financial advice on a wide range of products and services. Have previously worked with High net worth clients as a Wealth Adviser, IFA, Financial Planning Manager or in a similar role. Experience working in relevant environments (retail banking, relationship management, front office) Diversity and inclusion Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role. If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk: Email: Telephone:
Apr 03, 2026
Full time
Overview If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Our Wealth and Personal Banking business supports millions of individuals, families, business owners, investors and entrepreneurs worldwide. We provide products and services that include current accounts, credit cards, personal loans and mortgages, as well as savings, investments, insurance and wealth management. We also have specialised relationship managers who support customers with bespoke requirements, including high net worth and ultra-high-net-worth. What will I get to do as a Wealth Director at HSBC? Whether you're creating connections with customers or colleagues, Wealth Management is genuinely a relationship-based service. As a Wealth Director, you'll have access to an impressive portfolio of wealth customers, growth potential, career progression, and an opportunity to bring your authentic self to team that prides itself on making connections and building relationships. You'll support every aspect of a customer's financial life, help them grow, manage and preserve their wealth, and provide a professional service in a world of increasing complexity. Here's what else you'll be able to do in this role: Work alongside the Premier Relationship Director to support a portfolio of high value Premier customers with between £750K and £1.5M Act as a trusted adviser to our new and existing customers providing holistic financial advice and supporting them through key life events such as investing for your future, saving for a new home, planning for retirement or protecting their family for every eventuality. Conduct in depth reviews to identify personal and financial needs of customers and deliver a consistent and tailored wealth management and financial planning service to a portfolio of HSBC clients. Advise on a full range of products and services that include both HSBC manufactured products and those provided by external partners. Deliver needs-based solutions through effective communication and influencing. Continuously monitor and gather information to assess potential impacts and identify possible risks and opportunities for the business. What we'll give you Growth - Opportunity for personal development and progression, new clients, a robust and supportive network of colleagues, new products, and new opportunities to learn and sell on our Wealth Management team. Security in the form of flex benefits, non-contributory pension, life insurance, employee discounts, share options, annual bonuses, and private medical care. Steppingstone to work internationally - this can be your place to start and branch out to anywhere we have offices around the world. Full training in HSBC products and services with ongoing coaching throughout your career and dedicated Analyst support An opportunity to contribute to the ongoing success of the business, by being an inclusive team member with the prospect to be involved in multiple initiatives to make a difference. The support you need to fulfil your potential. What you'll give us Hold role relevant Level 4 qualifications (Dip CII, CISI or equivalent QCF RDR level 4 qualification) and meet current Statement of Professional Standing requirements - Essential Currently hold CAS status - Desired Commitment to achieve Chartered Status (Level 6) (HSBC funding will be available) Previous experience providing holistic financial advice on a wide range of products and services. Have previously worked with High net worth clients as a Wealth Adviser, IFA, Financial Planning Manager or in a similar role. Experience working in relevant environments (retail banking, relationship management, front office) Diversity and inclusion Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role. If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk: Email: Telephone:
Get Staffed Online Recruitment Limited
Liverpool, Merseyside
Lead an iconic, upscale hotel at the heart of Liverpool s world class waterfront event campus. Are you an inspirational hotel leader with the vision, commercial drive and ambition to elevate one of Liverpool s flagship hotels to even greater heights? The hotel part of the globally recognised brand and operated by our award winning client s event campus is seeking a dynamic, strategic and people focused General Manager to shape the next exciting chapter of their 4 star, 216 bedroom property. This is far from a steady state role. It s a high profile, high impact leadership opportunity where your decisions will directly influence guest experience, commercial performance, team culture and the hotel s prominent position within a thriving city hospitality scene. What You ll Lead As General Manager, you will drive: Exceptional guest experiences that keep the hotel front of mind for business, leisure and international travellers. Commercial performance and revenue growth, strengthening our client s position in a competitive market. Service excellence and brand reputation, ensuring every stay reflects the quality synonymous with the hotel. You ll also steer several upcoming strategic projects, including: Major refurbishments planned for 2026 and 2028. Capital investment initiatives. Innovative service enhancements that will elevate the guest journey even further. This is your opportunity to shape the future of a highly successful hotel. Who Our Client Is Looking For You are an experienced General Manager, or a senior hotel leader ready for that next step, ideally having a background in upscale or lifestyle hospitality. You combine operational excellence with sharp commercial acumen and have a track record of delivering strong financial, guest satisfaction and brand performance metrics. They re looking for someone who brings: Strategic leadership experience, including planning, budgeting and business growth. Outstanding people leadership, fostering a high performing, motivated and engaged team. Operational rigor, ensuring compliance, safety, governance and asset protection. Commercial edge, with the ability to identify revenue opportunities and drive sustained performance. A Role at the Heart of a Major Events Ecosystem You will work closely with the Chief Operating Officer, as well as brand partners, city stakeholders and executive leaders across the campus. Building strong client relationships within our client s vibrant events programme will be essential to your success. This is a rare opportunity to lead an established, respected, high performing hotel in one of the UK s most exciting visitor destinations, while shaping its evolution and driving its continued success. Please note, our client may close this vacancy before the stated closing date if they receive sufficient applications for the position. Therefore, if you are interested in this position, please submit your application form with a covering letter as soon as possible. Closing Date: 2nd of April 2026 Interview Dates: These will be held between 7th and 17th of April 2026 Equality, Diversity and Inclusion Our client knows the value of having a diverse and representative team across their organisation. They promote equal opportunities and are committed to having an inclusive work force where everybody feels respected, are treated fairly and diversity is celebrated. As such they strongly encourage and welcome applications from suitably qualified candidates from all members of the community regardless of age, disability, gender reassignment, marriage and civil partnership, race, religion, belief, or sexual orientation.
Apr 03, 2026
Full time
Lead an iconic, upscale hotel at the heart of Liverpool s world class waterfront event campus. Are you an inspirational hotel leader with the vision, commercial drive and ambition to elevate one of Liverpool s flagship hotels to even greater heights? The hotel part of the globally recognised brand and operated by our award winning client s event campus is seeking a dynamic, strategic and people focused General Manager to shape the next exciting chapter of their 4 star, 216 bedroom property. This is far from a steady state role. It s a high profile, high impact leadership opportunity where your decisions will directly influence guest experience, commercial performance, team culture and the hotel s prominent position within a thriving city hospitality scene. What You ll Lead As General Manager, you will drive: Exceptional guest experiences that keep the hotel front of mind for business, leisure and international travellers. Commercial performance and revenue growth, strengthening our client s position in a competitive market. Service excellence and brand reputation, ensuring every stay reflects the quality synonymous with the hotel. You ll also steer several upcoming strategic projects, including: Major refurbishments planned for 2026 and 2028. Capital investment initiatives. Innovative service enhancements that will elevate the guest journey even further. This is your opportunity to shape the future of a highly successful hotel. Who Our Client Is Looking For You are an experienced General Manager, or a senior hotel leader ready for that next step, ideally having a background in upscale or lifestyle hospitality. You combine operational excellence with sharp commercial acumen and have a track record of delivering strong financial, guest satisfaction and brand performance metrics. They re looking for someone who brings: Strategic leadership experience, including planning, budgeting and business growth. Outstanding people leadership, fostering a high performing, motivated and engaged team. Operational rigor, ensuring compliance, safety, governance and asset protection. Commercial edge, with the ability to identify revenue opportunities and drive sustained performance. A Role at the Heart of a Major Events Ecosystem You will work closely with the Chief Operating Officer, as well as brand partners, city stakeholders and executive leaders across the campus. Building strong client relationships within our client s vibrant events programme will be essential to your success. This is a rare opportunity to lead an established, respected, high performing hotel in one of the UK s most exciting visitor destinations, while shaping its evolution and driving its continued success. Please note, our client may close this vacancy before the stated closing date if they receive sufficient applications for the position. Therefore, if you are interested in this position, please submit your application form with a covering letter as soon as possible. Closing Date: 2nd of April 2026 Interview Dates: These will be held between 7th and 17th of April 2026 Equality, Diversity and Inclusion Our client knows the value of having a diverse and representative team across their organisation. They promote equal opportunities and are committed to having an inclusive work force where everybody feels respected, are treated fairly and diversity is celebrated. As such they strongly encourage and welcome applications from suitably qualified candidates from all members of the community regardless of age, disability, gender reassignment, marriage and civil partnership, race, religion, belief, or sexual orientation.
Description Bid Manager Location: This role can be based from Leidos offices in Whiteley (Hampshire), Bristol or Farnborough (Hampshire); with flexibility to work from home dependent on business demands and travel to Leidos UK offices as required. Are you an experienced Bid/Pursuit Manager who thrives in a dynamic working environment? We are looking for a highly organised, detail-driven Bid Manager who orchestrates end-to-end bid team activity from kick off to submission; aligning subject matter experts and coordinating cross-functional teams; manages inputs and timelines with precision, driving high-quality, compliant, and compelling proposals through robust processes, clear communication and rigorous review standards. What will I be doing? Working alongside Business Development and Capture Management leadership, you will provide direction of the bid team, helping to drive and support all aspects of bid team and proposal management through to award of the contract. You will: Work with Business Development and Capture Management lead to build client relationships and support client engagements, understand the Customer's issues, concerns and hot buttons Support the development of winning strategies that differentiate us, are competitively focused and are compelling to the client and their requirements, as well as satisfy internal business objectives and risk posture Assist the Capture Manager in building resource profile for duration of the bid Create the bid plan and maintain activity schedule, including governance through the duration of the bid Lead bid kick off meetings and ensure the bid team are equipped with relevant bid/customer requirements and documentation and are briefed on the bid plan and expectations Create and maintain response plan, including owners and deadlines. Where required, coach SME to the format of response templates, ensuring win themes and hot buttons are considered in response writing Coordinate and oversee the completion of colour reviews, to assure quality of proposal submission Support the representation of commercial business case to governance review boards Support any post-submission activities and support the program team as required - e.g. Clarification questions, pricing/solution amendments and required resulting governance Desirable Skills Required Leadership, management, and communication skills Ability to foster collaborative working across cross-functional teams and build strong team rapport Ability to manage to a challenging deadline Operate at multiple levels in the organisation, including senior stakeholder engagement Have a proven track record securing competitive wins in UK public sector, across range of deal size and complexity Be capable of developing and maintaining senior stakeholder relationships internally and with customers and industry partners UK SC security clearance Willingness and flexibility to travel and work across multiple locations, as may be required Development Opportunities Opportunity for continued career progression in either the bid management field or the wider business development team Be part of an experienced and inclusive team who will support and foster your continued growth Training on the Leidos WinPlan and proposal best practices Corporate membership of APMP and support in certification status Clearance Requirements: BPSS to start SC for role What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance. We provide an employment package that attracts, develops and retains talent. Our reward scheme includes: Contributory Pension Scheme Private Medical Insurance 33 days Annual Leave (including public and privilege holidays) Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme) Flexi-Time Working Commitment to Diversity: We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. Who We Are: Leidos UK & Europe - we work to make the world safer, healthier, and more efficient through technology, engineering and science. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services. Our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different: Purpose: You can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: Having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth and developing your future. We invest in technical academies, career rotations and career development plans that enhance your future. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares. Original Posting: For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range: £75,800.00-£99,800.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at Securing Your Data Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process. If you believe you are a victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
Apr 03, 2026
Full time
Description Bid Manager Location: This role can be based from Leidos offices in Whiteley (Hampshire), Bristol or Farnborough (Hampshire); with flexibility to work from home dependent on business demands and travel to Leidos UK offices as required. Are you an experienced Bid/Pursuit Manager who thrives in a dynamic working environment? We are looking for a highly organised, detail-driven Bid Manager who orchestrates end-to-end bid team activity from kick off to submission; aligning subject matter experts and coordinating cross-functional teams; manages inputs and timelines with precision, driving high-quality, compliant, and compelling proposals through robust processes, clear communication and rigorous review standards. What will I be doing? Working alongside Business Development and Capture Management leadership, you will provide direction of the bid team, helping to drive and support all aspects of bid team and proposal management through to award of the contract. You will: Work with Business Development and Capture Management lead to build client relationships and support client engagements, understand the Customer's issues, concerns and hot buttons Support the development of winning strategies that differentiate us, are competitively focused and are compelling to the client and their requirements, as well as satisfy internal business objectives and risk posture Assist the Capture Manager in building resource profile for duration of the bid Create the bid plan and maintain activity schedule, including governance through the duration of the bid Lead bid kick off meetings and ensure the bid team are equipped with relevant bid/customer requirements and documentation and are briefed on the bid plan and expectations Create and maintain response plan, including owners and deadlines. Where required, coach SME to the format of response templates, ensuring win themes and hot buttons are considered in response writing Coordinate and oversee the completion of colour reviews, to assure quality of proposal submission Support the representation of commercial business case to governance review boards Support any post-submission activities and support the program team as required - e.g. Clarification questions, pricing/solution amendments and required resulting governance Desirable Skills Required Leadership, management, and communication skills Ability to foster collaborative working across cross-functional teams and build strong team rapport Ability to manage to a challenging deadline Operate at multiple levels in the organisation, including senior stakeholder engagement Have a proven track record securing competitive wins in UK public sector, across range of deal size and complexity Be capable of developing and maintaining senior stakeholder relationships internally and with customers and industry partners UK SC security clearance Willingness and flexibility to travel and work across multiple locations, as may be required Development Opportunities Opportunity for continued career progression in either the bid management field or the wider business development team Be part of an experienced and inclusive team who will support and foster your continued growth Training on the Leidos WinPlan and proposal best practices Corporate membership of APMP and support in certification status Clearance Requirements: BPSS to start SC for role What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance. We provide an employment package that attracts, develops and retains talent. Our reward scheme includes: Contributory Pension Scheme Private Medical Insurance 33 days Annual Leave (including public and privilege holidays) Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme) Flexi-Time Working Commitment to Diversity: We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. Who We Are: Leidos UK & Europe - we work to make the world safer, healthier, and more efficient through technology, engineering and science. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services. Our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different: Purpose: You can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: Having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth and developing your future. We invest in technical academies, career rotations and career development plans that enhance your future. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares. Original Posting: For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range: £75,800.00-£99,800.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at Securing Your Data Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process. If you believe you are a victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
