Job Description - Project Director, Capex, Retentions & Renewals, AD&C EMEA (EUR015S4) Job Description Job Number: EUR015S4 Work Locations Hilton - Regional Headquarters - Europe Maple Court, Central Park, Reeds Crescent Watford WD24 4QQ About Hilton Hilton is one of the largest and fastest growing hospitality companies in the world, with over 9,000 properties with 1.3 million rooms in 138 countries and territories. In the 107 years since our founding, we have defined the hospitality industry and established a portfolio of 25 world-class brands, including our flagship Hilton Hotels & Resorts brand, which is the most recognized hotel brand in the world. Hilton is proud to have an award-winning workplace culture, excellent Team Member benefits and we are consistently named among one of the World's Best Workplaces. Position Statement The position will encompass both Project Management of a range of project types and funding structures including Hilton funded and owner funded projects. It will require the generation and implementation of Property Improvement Plans (PIPs) as well as support in analytical reporting and systems management for the EMEA Capex, Retentions & Renewals team within the Architecture, Design and Construction department. The position will report to the AD&C Vice President for Capex, Retention & Renewals, EMEA. Position Summary The project management element of the position will entail being the principal point of support and contact for all project stakeholders, both within Hilton as well as for the owner / franchise partner teams, during the pre-contract, design, construction and post-completion stages of our Capex, Retentions & Renewals pipeline, whilst simultaneously coordinating with the hotel's operational requirements. Responsibilities Deliver project management services within EMEA on our leased and JV hotel renovations. Deliver project management services within EMEA on our Retention & Renewal projects, including contract renewals, brand changes, changes of ownership, room additions and contract changes which result in renovation works on existing hotels. Manage and comply with our project management processes, as detailed within the AD&C Gateway Journey for all project types, from pre-signature phase through to the completion of the project. Preparing internal Hilton project reports on a monthly basis. Undertake full and comprehensive review of architectural, engineering and fit-out documents and proposals at all stages of the design and construction process, preparing associated reports and correspondence. Work effectively and commercially with developers, owners, and project design consultants to optimize design, construction, and handover of projects. Liaise and assist the Hilton Real Estate, Development and Brand teams by reviewing plans, specifications and scheme proposals for technical compliance with Hilton design and construction standards and relevant national and international codes. Make technical design and construction recommendations to the Hilton Real Estate and Development teams in order to ensure that potential projects are in accordance with both technical and brand standards. Raising any areas of non-compliance with Hilton or owner teams and ensuring that appropriate measures are taken to rectify any such non-compliance. Provide project leadership on behalf of Hilton and act as the main liaison and focus point between the Hilton in-house specialists, the owner and their design teams to ensure the free flow of information and design input from Hilton throughout the design development and construction periods. Where Hilton is investing then substantial oversight of the project budget and cashflow is required. Carry out regular site inspections of the project works in progress to ensure full compliance with Hilton design and construction and operational standards, as well as ensuring compliance with acceptable standards of finishes and quality of workmanship throughout the duration of the works. Monitor the performance of external construction consultants as required during the course of any project works. Prepare consultant and main contractor appointments in conjunction with Hilton in-house legal teams on Hilton funded renovation projects. Provide regular reports on project progress, in respect of contractual and physical progress, as required in oral, written, or digital presentational formats. Assist in the snagging inspections and production of snagging lists and the post-handover defects correction period inspections, to ensure full compliance with stakeholders contractual obligations through to the final completion of the project. Inspect the works, collate, and prepare all necessary project handover information and certification required by the Hilton project management procedures. Participate in the decision-making process regarding the works completion / handover readiness of the hotel. For Hilton funded projects the responsibility for the handover sits with Hilton and therefore the handover needs to be driven by the project director, ensuring completion of the project is delivered to the defined standards. Provide technical advice to the brand leaders on the agreement of the scope of the Property Improvement Plan (PIP) works. Provide technical support to the brand and development teams in the explanation of the PIP to the owner team. What are we looking for? Applicants must have the following skills / experience: Proven track record in the successful delivery of project management services on hotel renovation projects. Must be able to read and understand drawings, design and construction standards and all other criteria established by Hilton to determine the physical requirements of all Brands. Must be able to read, understand and report on architectural and engineering construction documents, specifications, construction submittals, bulletins, change orders, etc to ensure that the design and construction of projects are in compliance with established standards. Excellent general knowledge of design and construction materials and methods and specific knowledge pertaining to the design and construction of full service and focused service hotels. Knowledge and understanding of hotel agreement models. Ability to communicate clearly, openly and honestly within the full spectrum of all project stakeholders. Excellent communication skills: presentations, written and public speaking. Ability to work independently and lead a project team and make effective and timely decisions on behalf of Hilton project stakeholders. Ability to direct collaboration among cross-functional teams including external resources. Ability to analyse departmental financial data in order to make strategic and tactical decisions. Lead by example to resolve conflicts, introduce change and ensure collaboration among others. Demonstrate the highest standards of ethical behaviour and absolute discretion with sensitive information. Ability to take initiative to identify, prioritise and implement actions required to achieve functional goals. Strong problem solving skills, including ability to address any issue in collaboration with others, identify and prevent potential problems and develop problem solving skills in others. Ability to provide development and mentoring to others. Construction budget development and management skills. Ability to work independently and manage the work of others. Capable of conversing with both technical and non-technical parties. Experience in dealing with developers, owners, and other corporate clients. Required Qualifications University degree in engineering, architecture, quantity surveying or another construction-related discipline or experience in lieu of. Experience in property, engineering design and/or construction related roles including management experience and/or experience working within a Client organisation. Experience working on hotel renovation projects, ideally within an international hotel group. Experience working in multi-cultural or international settings. An understanding of local building codes, European and International (NFPA) Fire Life Safety codes. Proficiency with Word, PowerPoint, Excel, construction project programming software Fluency in spoken and written English. Preferred Qualifications Team leadership experience would be advantageous. Other European languages would also beneficial but not essential.
Feb 12, 2026
Full time
Job Description - Project Director, Capex, Retentions & Renewals, AD&C EMEA (EUR015S4) Job Description Job Number: EUR015S4 Work Locations Hilton - Regional Headquarters - Europe Maple Court, Central Park, Reeds Crescent Watford WD24 4QQ About Hilton Hilton is one of the largest and fastest growing hospitality companies in the world, with over 9,000 properties with 1.3 million rooms in 138 countries and territories. In the 107 years since our founding, we have defined the hospitality industry and established a portfolio of 25 world-class brands, including our flagship Hilton Hotels & Resorts brand, which is the most recognized hotel brand in the world. Hilton is proud to have an award-winning workplace culture, excellent Team Member benefits and we are consistently named among one of the World's Best Workplaces. Position Statement The position will encompass both Project Management of a range of project types and funding structures including Hilton funded and owner funded projects. It will require the generation and implementation of Property Improvement Plans (PIPs) as well as support in analytical reporting and systems management for the EMEA Capex, Retentions & Renewals team within the Architecture, Design and Construction department. The position will report to the AD&C Vice President for Capex, Retention & Renewals, EMEA. Position Summary The project management element of the position will entail being the principal point of support and contact for all project stakeholders, both within Hilton as well as for the owner / franchise partner teams, during the pre-contract, design, construction and post-completion stages of our Capex, Retentions & Renewals pipeline, whilst simultaneously coordinating with the hotel's operational requirements. Responsibilities Deliver project management services within EMEA on our leased and JV hotel renovations. Deliver project management services within EMEA on our Retention & Renewal projects, including contract renewals, brand changes, changes of ownership, room additions and contract changes which result in renovation works on existing hotels. Manage and comply with our project management processes, as detailed within the AD&C Gateway Journey for all project types, from pre-signature phase through to the completion of the project. Preparing internal Hilton project reports on a monthly basis. Undertake full and comprehensive review of architectural, engineering and fit-out documents and proposals at all stages of the design and construction process, preparing associated reports and correspondence. Work effectively and commercially with developers, owners, and project design consultants to optimize design, construction, and handover of projects. Liaise and assist the Hilton Real Estate, Development and Brand teams by reviewing plans, specifications and scheme proposals for technical compliance with Hilton design and construction standards and relevant national and international codes. Make technical design and construction recommendations to the Hilton Real Estate and Development teams in order to ensure that potential projects are in accordance with both technical and brand standards. Raising any areas of non-compliance with Hilton or owner teams and ensuring that appropriate measures are taken to rectify any such non-compliance. Provide project leadership on behalf of Hilton and act as the main liaison and focus point between the Hilton in-house specialists, the owner and their design teams to ensure the free flow of information and design input from Hilton throughout the design development and construction periods. Where Hilton is investing then substantial oversight of the project budget and cashflow is required. Carry out regular site inspections of the project works in progress to ensure full compliance with Hilton design and construction and operational standards, as well as ensuring compliance with acceptable standards of finishes and quality of workmanship throughout the duration of the works. Monitor the performance of external construction consultants as required during the course of any project works. Prepare consultant and main contractor appointments in conjunction with Hilton in-house legal teams on Hilton funded renovation projects. Provide regular reports on project progress, in respect of contractual and physical progress, as required in oral, written, or digital presentational formats. Assist in the snagging inspections and production of snagging lists and the post-handover defects correction period inspections, to ensure full compliance with stakeholders contractual obligations through to the final completion of the project. Inspect the works, collate, and prepare all necessary project handover information and certification required by the Hilton project management procedures. Participate in the decision-making process regarding the works completion / handover readiness of the hotel. For Hilton funded projects the responsibility for the handover sits with Hilton and therefore the handover needs to be driven by the project director, ensuring completion of the project is delivered to the defined standards. Provide technical advice to the brand leaders on the agreement of the scope of the Property Improvement Plan (PIP) works. Provide technical support to the brand and development teams in the explanation of the PIP to the owner team. What are we looking for? Applicants must have the following skills / experience: Proven track record in the successful delivery of project management services on hotel renovation projects. Must be able to read and understand drawings, design and construction standards and all other criteria established by Hilton to determine the physical requirements of all Brands. Must be able to read, understand and report on architectural and engineering construction documents, specifications, construction submittals, bulletins, change orders, etc to ensure that the design and construction of projects are in compliance with established standards. Excellent general knowledge of design and construction materials and methods and specific knowledge pertaining to the design and construction of full service and focused service hotels. Knowledge and understanding of hotel agreement models. Ability to communicate clearly, openly and honestly within the full spectrum of all project stakeholders. Excellent communication skills: presentations, written and public speaking. Ability to work independently and lead a project team and make effective and timely decisions on behalf of Hilton project stakeholders. Ability to direct collaboration among cross-functional teams including external resources. Ability to analyse departmental financial data in order to make strategic and tactical decisions. Lead by example to resolve conflicts, introduce change and ensure collaboration among others. Demonstrate the highest standards of ethical behaviour and absolute discretion with sensitive information. Ability to take initiative to identify, prioritise and implement actions required to achieve functional goals. Strong problem solving skills, including ability to address any issue in collaboration with others, identify and prevent potential problems and develop problem solving skills in others. Ability to provide development and mentoring to others. Construction budget development and management skills. Ability to work independently and manage the work of others. Capable of conversing with both technical and non-technical parties. Experience in dealing with developers, owners, and other corporate clients. Required Qualifications University degree in engineering, architecture, quantity surveying or another construction-related discipline or experience in lieu of. Experience in property, engineering design and/or construction related roles including management experience and/or experience working within a Client organisation. Experience working on hotel renovation projects, ideally within an international hotel group. Experience working in multi-cultural or international settings. An understanding of local building codes, European and International (NFPA) Fire Life Safety codes. Proficiency with Word, PowerPoint, Excel, construction project programming software Fluency in spoken and written English. Preferred Qualifications Team leadership experience would be advantageous. Other European languages would also beneficial but not essential.
Software Engineering Manager page is loaded Software Engineering Managerlocations: London (51 Lime Street)time type: Full timeposted on: Posted Todayjob requisition id: RQ13192 Software Engineering Manager Location : London Contract Type : Permanent Work Pattern : Full Time and Hybrid (2/3 days a week in the office)MS Amlin is part of MS&AD, a global top 10 insurance group, comprising four distinct businesses: Global Reinsurance, Lloyds Franchise, Local Specialty Insurer, and Business Services. MS Amlin Business Services (MS ABS) supports the organisation through Sourcing and Supplier Management, Legal, HR, Facilities Management, IT, Risk Management, Compliance, and Finance. Our vision is to be a trusted partner and solution provider of choice.This role will be responsible for the design and delivery of the Software Engineering Services in support of the delivery of MS Amlin IT Products and Applications. The role takes accountability for setting the development standards, driving continuous improvements, ensuring standards are being followed, and collaborating with internal teams and service partner(s) to build capabilities required to enable the value delivered by IT Products to business customers of MS Amlin Business Services. About The Job What you'll spend your time doing: Define and execute the software engineering vision, roadmap, and standards aligned with MS Amlin's IT transformation goals. Lead and mentor a team of software engineers across application support and development, predominantly using Microsoft technologies. Foster a culture of innovation, collaboration, and continuous improvement. Collaborate with IT Business Partner and Product Owners to review and improve the SLDC lifecycle and route to live Define and implement Software Engineering guardrails and standards, facilitating input of other IT function heads including CTO, CISO, business aligned Heads of IT and Head of Infrastructure. Implement a framework with the IT Product Owners to assure that solutions and services provided to the business are of high quality, efficiently delivered, meet agreed business needs and satisfy the control requirements of a regulated business. Engaging with Service and IT Product Owners to align on service expectations and priorities - cooperating on action plans to respond to business feedback Build and manage relationships with suppliers of Software Engineering resources to provide a resourcing model that can flex as demand changes and allows specialist services to be acquired rapidly when needed. Produce and continuously improve operational metrics, KPIs and KRIs that give insight into application run and change services and drive efficiency and effectiveness of the function. Supporting ITIL processes - knowledge, incident, change and problem management Represent the software engineering function in governance forums and strategic planning sessions. You're going to enjoy this job if you also enjoy Working to develop others as part of community Monitoring the technology landscape to position emerging tech within a business context Working in a matrix environment to collaboratively deliver successful IT outcomes Can see through complex legacy constraints and focus on the future What we are looking for: Core Technical Skills: Expert level C# and .Net Core / .Net Framework Advanced Angular (TypeScript, HTML, CSS) Understanding of backend solutions and SQL server Experience with design patterns and microservices CI/CD pipelines and tooling (e.g. Azure DevOps, GitHub) Experience working cloud platforms (Azure preferred) Strong understanding of Agile and Waterfall delivery models Understanding of TDD, DevOps and modern testing practices You will also bring: Experience in building and leading Software Engineering functions in an internal and outsourcing model Confidence leading technical discussions and influencing stakeholders at all levels Experience in delivering enterprise scale, full stack applications The ability to translate complex business requirements into scalable technical solutions Strong sense of ownership and operating with quality first mindset Experience in modernising legacy technology platforms and maintaining engineering roadmap We are stronger together because of our common interests and rich differences. You may be the strength we didn't know we needed. Believe in yourself, and click apply today! Competitive Base Salary Performance Related Discretionary Bonus Holiday: 28 days core annual leave, and you can buy up to 5 days Pension: A minimum 2% employee contribution plus 7% MS Amlin contribution (9%) up to a maximum of 5% employee contribution plus 13% MS Amlin contribution (18%) Private Medical: cover for yourself. Family members/dependants can be added Flex Fund: £1,000 (pro-rated based on start date) to spend on flexible benefits Life Assurance: 5x annualised base salary Bank Holidays: To support the diverse backgrounds and beliefs of our team, we offer employees the flexibility to exchange bank holidays for alternative dates that better reflect their personal, cultural, or religious preferences. Each one of us is unique because of our backgrounds, what we have learned so far and how we express that. Establishing an inclusive attitude helps us, organisationally, to 'think outside the box' because it calls on that diverse range of ideas, perspectives and lived experiences. We commit to continuing our work towards a more diverse and inclusive future by recognising that our business, our teams and every colleague has a part to play in driving the positive change we all want to see. Our values demonstrate our commitment to providing an environment in which each and every colleague is respected for who they are and what they can contribute to the business, regardless of nationality, race, ethnicity, religion/faith, sexual orientation, gender identity, gender expression, disability, socio-economic background, sex or age. MS Amlin is a leading (re)insurer and part of the global MS&AD Group, with operations across Lloyd's of London, the Middle East, and Asia Pacific.With over 120 years of experience, we support businesses facing complex and demanding risks, providing continuity in an uncertain world. Our expertise covers Property, Casualty, Marine, Crisis Management, Natural Resources and Reinsurance, backed by strong underwriting capabilities and deep sector knowledge.At the core of our claims service is TRUST - Transparency, Responsiveness, Understanding, Solution-driven thinking, and Technical expertise. This defines how we manage claims and build lasting relationships.
Feb 11, 2026
Full time
Software Engineering Manager page is loaded Software Engineering Managerlocations: London (51 Lime Street)time type: Full timeposted on: Posted Todayjob requisition id: RQ13192 Software Engineering Manager Location : London Contract Type : Permanent Work Pattern : Full Time and Hybrid (2/3 days a week in the office)MS Amlin is part of MS&AD, a global top 10 insurance group, comprising four distinct businesses: Global Reinsurance, Lloyds Franchise, Local Specialty Insurer, and Business Services. MS Amlin Business Services (MS ABS) supports the organisation through Sourcing and Supplier Management, Legal, HR, Facilities Management, IT, Risk Management, Compliance, and Finance. Our vision is to be a trusted partner and solution provider of choice.This role will be responsible for the design and delivery of the Software Engineering Services in support of the delivery of MS Amlin IT Products and Applications. The role takes accountability for setting the development standards, driving continuous improvements, ensuring standards are being followed, and collaborating with internal teams and service partner(s) to build capabilities required to enable the value delivered by IT Products to business customers of MS Amlin Business Services. About The Job What you'll spend your time doing: Define and execute the software engineering vision, roadmap, and standards aligned with MS Amlin's IT transformation goals. Lead and mentor a team of software engineers across application support and development, predominantly using Microsoft technologies. Foster a culture of innovation, collaboration, and continuous improvement. Collaborate with IT Business Partner and Product Owners to review and improve the SLDC lifecycle and route to live Define and implement Software Engineering guardrails and standards, facilitating input of other IT function heads including CTO, CISO, business aligned Heads of IT and Head of Infrastructure. Implement a framework with the IT Product Owners to assure that solutions and services provided to the business are of high quality, efficiently delivered, meet agreed business needs and satisfy the control requirements of a regulated business. Engaging with Service and IT Product Owners to align on service expectations and priorities - cooperating on action plans to respond to business feedback Build and manage relationships with suppliers of Software Engineering resources to provide a resourcing model that can flex as demand changes and allows specialist services to be acquired rapidly when needed. Produce and continuously improve operational metrics, KPIs and KRIs that give insight into application run and change services and drive efficiency and effectiveness of the function. Supporting ITIL processes - knowledge, incident, change and problem management Represent the software engineering function in governance forums and strategic planning sessions. You're going to enjoy this job if you also enjoy Working to develop others as part of community Monitoring the technology landscape to position emerging tech within a business context Working in a matrix environment to collaboratively deliver successful IT outcomes Can see through complex legacy constraints and focus on the future What we are looking for: Core Technical Skills: Expert level C# and .Net Core / .Net Framework Advanced Angular (TypeScript, HTML, CSS) Understanding of backend solutions and SQL server Experience with design patterns and microservices CI/CD pipelines and tooling (e.g. Azure DevOps, GitHub) Experience working cloud platforms (Azure preferred) Strong understanding of Agile and Waterfall delivery models Understanding of TDD, DevOps and modern testing practices You will also bring: Experience in building and leading Software Engineering functions in an internal and outsourcing model Confidence leading technical discussions and influencing stakeholders at all levels Experience in delivering enterprise scale, full stack applications The ability to translate complex business requirements into scalable technical solutions Strong sense of ownership and operating with quality first mindset Experience in modernising legacy technology platforms and maintaining engineering roadmap We are stronger together because of our common interests and rich differences. You may be the strength we didn't know we needed. Believe in yourself, and click apply today! Competitive Base Salary Performance Related Discretionary Bonus Holiday: 28 days core annual leave, and you can buy up to 5 days Pension: A minimum 2% employee contribution plus 7% MS Amlin contribution (9%) up to a maximum of 5% employee contribution plus 13% MS Amlin contribution (18%) Private Medical: cover for yourself. Family members/dependants can be added Flex Fund: £1,000 (pro-rated based on start date) to spend on flexible benefits Life Assurance: 5x annualised base salary Bank Holidays: To support the diverse backgrounds and beliefs of our team, we offer employees the flexibility to exchange bank holidays for alternative dates that better reflect their personal, cultural, or religious preferences. Each one of us is unique because of our backgrounds, what we have learned so far and how we express that. Establishing an inclusive attitude helps us, organisationally, to 'think outside the box' because it calls on that diverse range of ideas, perspectives and lived experiences. We commit to continuing our work towards a more diverse and inclusive future by recognising that our business, our teams and every colleague has a part to play in driving the positive change we all want to see. Our values demonstrate our commitment to providing an environment in which each and every colleague is respected for who they are and what they can contribute to the business, regardless of nationality, race, ethnicity, religion/faith, sexual orientation, gender identity, gender expression, disability, socio-economic background, sex or age. MS Amlin is a leading (re)insurer and part of the global MS&AD Group, with operations across Lloyd's of London, the Middle East, and Asia Pacific.With over 120 years of experience, we support businesses facing complex and demanding risks, providing continuity in an uncertain world. Our expertise covers Property, Casualty, Marine, Crisis Management, Natural Resources and Reinsurance, backed by strong underwriting capabilities and deep sector knowledge.At the core of our claims service is TRUST - Transparency, Responsiveness, Understanding, Solution-driven thinking, and Technical expertise. This defines how we manage claims and build lasting relationships.
Ready to be part of something excitingat a local level? Joining an EE franchise store operated by Visiontek means becoming a key player in a dynamic, fast-paced retail environment. While youll be directly employed by the franchise owner, youll also represent EE , one of the UKs most trusted and forward-thinking telecom brands click apply for full job details
Feb 10, 2026
Full time
Ready to be part of something excitingat a local level? Joining an EE franchise store operated by Visiontek means becoming a key player in a dynamic, fast-paced retail environment. While youll be directly employed by the franchise owner, youll also represent EE , one of the UKs most trusted and forward-thinking telecom brands click apply for full job details
Ready to be part of something excitingat a local level? Joining anEE franchise store operated by Visiontekmeans becoming a key player in a dynamic, fast-paced retail environment. While youll be directly employed by the franchise owner, youll also representEE, one of the UKs most trusted and forward-thinking telecom brands. With EE at the forefront of the 5G revolution and constantly expanding its p
Feb 08, 2026
Full time
Ready to be part of something excitingat a local level? Joining anEE franchise store operated by Visiontekmeans becoming a key player in a dynamic, fast-paced retail environment. While youll be directly employed by the franchise owner, youll also representEE, one of the UKs most trusted and forward-thinking telecom brands. With EE at the forefront of the 5G revolution and constantly expanding its p
Ready to be part of something exciting-at a local level? Joining an EE franchise store operated by Visiontek means becoming a key player in a dynamic, fast-paced retail environment. While you'll be directly employed by the franchise owner, you'll also represent EE, one of the UK's most trusted and forward-thinking telecom brands. With EE at the forefront of the 5G revolution and constantly expanding its product and service offerings, there's never been a more exciting time to join the journey. We're looking for passionate and dedicated retail professionals to take on Store Manager roles at our TWICKENHAMlocation. This role offers an OTE of £55,000 - £60,000. About Visiontek Visiontek is a rapidly growing franchise partner of EE, operating a successful and expanding network of EE-branded retail stores across the UK. As a franchisee, we are proud to uphold EE's high standards and exceptional customer experience, while offering a unique work culture driven by local leadership, flexibility, and real opportunities for growth. Why Join Us? As a Store Manager in one of Visiontek's EE franchise stores, you'll do more than just run day-to-day operations. You'll be shaping the customer experience on the high street. You'll lead your team to deliver hands-on tech demonstrations, build strong relationships, and show customers how EE's latest innovations can make a real difference in their lives. This is your opportunity to be part of something entrepreneurial-combining the strength of the EE brand with the local, fast-moving spirit of a franchise business. Your Role As a Franchise Store Manager, you'll be a driving force in your local market, responsible for: Identifying opportunities to grow your store's performance and customer base. Leading, developing, and inspiring a high-performing team. Creating a customer-first culture focused on both experience and results. Working closely with your Regional Franchise Manager to deliver long-term success. Staying agile and proactive in a fast-moving retail environment. Your Journey with Us Telecoms is a rapidly evolving industry, and at Visiontek, we embrace that change every day. You'll play a key role in implementing new ideas and innovations at a store level-bringing big-brand energy to your local community. If you thrive in a hands-on, high-impact role, this is your opportunity to lead from the front and grow with us. What We're Looking For We're searching for a leader who: Has a strong retail management background and a proven ability to drive commercial results. Can create and communicate a clear vision for success. Leads with energy, initiative, and a passion for team development. Is confident coaching, mentoring, and developing people at all levels. Is flexible and mobile within the local area. What's in It for You? Competitive base salary. Uncapped monthly bonus potential. 50% discount on your personal EE mobile package. 30% Friends & Family EE discount from day one (T&Cs apply). Pension scheme. The chance to grow with a trusted franchise partner backed by the UK's network. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Feb 05, 2026
Full time
Ready to be part of something exciting-at a local level? Joining an EE franchise store operated by Visiontek means becoming a key player in a dynamic, fast-paced retail environment. While you'll be directly employed by the franchise owner, you'll also represent EE, one of the UK's most trusted and forward-thinking telecom brands. With EE at the forefront of the 5G revolution and constantly expanding its product and service offerings, there's never been a more exciting time to join the journey. We're looking for passionate and dedicated retail professionals to take on Store Manager roles at our TWICKENHAMlocation. This role offers an OTE of £55,000 - £60,000. About Visiontek Visiontek is a rapidly growing franchise partner of EE, operating a successful and expanding network of EE-branded retail stores across the UK. As a franchisee, we are proud to uphold EE's high standards and exceptional customer experience, while offering a unique work culture driven by local leadership, flexibility, and real opportunities for growth. Why Join Us? As a Store Manager in one of Visiontek's EE franchise stores, you'll do more than just run day-to-day operations. You'll be shaping the customer experience on the high street. You'll lead your team to deliver hands-on tech demonstrations, build strong relationships, and show customers how EE's latest innovations can make a real difference in their lives. This is your opportunity to be part of something entrepreneurial-combining the strength of the EE brand with the local, fast-moving spirit of a franchise business. Your Role As a Franchise Store Manager, you'll be a driving force in your local market, responsible for: Identifying opportunities to grow your store's performance and customer base. Leading, developing, and inspiring a high-performing team. Creating a customer-first culture focused on both experience and results. Working closely with your Regional Franchise Manager to deliver long-term success. Staying agile and proactive in a fast-moving retail environment. Your Journey with Us Telecoms is a rapidly evolving industry, and at Visiontek, we embrace that change every day. You'll play a key role in implementing new ideas and innovations at a store level-bringing big-brand energy to your local community. If you thrive in a hands-on, high-impact role, this is your opportunity to lead from the front and grow with us. What We're Looking For We're searching for a leader who: Has a strong retail management background and a proven ability to drive commercial results. Can create and communicate a clear vision for success. Leads with energy, initiative, and a passion for team development. Is confident coaching, mentoring, and developing people at all levels. Is flexible and mobile within the local area. What's in It for You? Competitive base salary. Uncapped monthly bonus potential. 50% discount on your personal EE mobile package. 30% Friends & Family EE discount from day one (T&Cs apply). Pension scheme. The chance to grow with a trusted franchise partner backed by the UK's network. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Customer Service Executive page is loaded Customer Service Executivelocations: Sloughtime type: Full timeposted on: Posted Todayjob requisition id: JR\_ At Ayvens, progress starts with you. Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move. Key Purpose Provide clear and accurate service and support to our customers Manage customer queries and requests through both email and telephone calls to a successful and timely resolution Deliver a professional and engaging 'front of house' service to our customers and external contacts Primary Responsibilities Manage incoming calls and emails from drivers, fleet contacts and franchisee partners Resolve all issues by telephone as far as possible and maintain personal ownership for any which are passed to other teams for resolution Provide timely and accurate information to our customers to minimise queries and complaints Deliver client specific tasks and processes within agreed SLAs Utilise all tools & systems provided by LeasePlan and its suppliers Build rapport and confidence within our customer base Skills, Experience & Background Experience of working within customer facing environment Ability to deal calmly and professionally with customers on the telephone Evidence of a strong work ethic & Resilience Ability to show empathy and support to customers Good standard of education indicative of an ability to learn and retain information Excellent communication skills, both written and verbal with the ability to engage and influence conversation Experience of working within a regulated customer service would be advantageous however not essential What we offer Generous contributory pension scheme25\ days holiday, in addition to bank holidays(pro rata)Volunteering days to assist in charity workSustainability InitiativesHoliday buy / sell (subject to conditions)Employee Referral SchemeSubsidised onsite cateringEV charging points (cost associated), bike storage, shower & changing facilities and car parkingWith over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive.At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We're committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we're guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are.Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.\ ALD Automotive LeasePlan are rebranding to Ayvens across all 42 countries by 2025.locations: Sloughtime type: Full timeposted on: Posted 30+ Days Ago
Feb 04, 2026
Full time
Customer Service Executive page is loaded Customer Service Executivelocations: Sloughtime type: Full timeposted on: Posted Todayjob requisition id: JR\_ At Ayvens, progress starts with you. Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move. Key Purpose Provide clear and accurate service and support to our customers Manage customer queries and requests through both email and telephone calls to a successful and timely resolution Deliver a professional and engaging 'front of house' service to our customers and external contacts Primary Responsibilities Manage incoming calls and emails from drivers, fleet contacts and franchisee partners Resolve all issues by telephone as far as possible and maintain personal ownership for any which are passed to other teams for resolution Provide timely and accurate information to our customers to minimise queries and complaints Deliver client specific tasks and processes within agreed SLAs Utilise all tools & systems provided by LeasePlan and its suppliers Build rapport and confidence within our customer base Skills, Experience & Background Experience of working within customer facing environment Ability to deal calmly and professionally with customers on the telephone Evidence of a strong work ethic & Resilience Ability to show empathy and support to customers Good standard of education indicative of an ability to learn and retain information Excellent communication skills, both written and verbal with the ability to engage and influence conversation Experience of working within a regulated customer service would be advantageous however not essential What we offer Generous contributory pension scheme25\ days holiday, in addition to bank holidays(pro rata)Volunteering days to assist in charity workSustainability InitiativesHoliday buy / sell (subject to conditions)Employee Referral SchemeSubsidised onsite cateringEV charging points (cost associated), bike storage, shower & changing facilities and car parkingWith over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive.At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We're committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we're guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are.Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.\ ALD Automotive LeasePlan are rebranding to Ayvens across all 42 countries by 2025.locations: Sloughtime type: Full timeposted on: Posted 30+ Days Ago
W Talent - Property & Real Estate is delighted to be working exclusively with Medivet to appoint a talented Estates Manager to their Property team. Founded in 1987 and now backed by CVC Capital Partners , Medivet is a leading veterinary care provider operating across the UK, Germany and Spain. With more than 500 branches and 27 state-of-the-art, 24-hour veterinary centres, Medivet's ambition is to become a leading player in Europe and the first choice for pet owners and veterinary professionals. Medivet has experienced rapid growth in recent years through acquisition of new clinics, with further growth planned. In the UK, the Property team manages a portfolio of over 350 properties , ensuring they operate efficiently and effectively, maintaining strong landlord relationships and mitigating property-related challenges to support Medivet's business goals. The Estates Manager will work closely with Steven Holley, Head of Property , with key responsibilities including: Leading all professional work across the estate, including lease renewals, rent reviews, and dilapidations Building excellent working relationships with key stakeholders including Branch Partners, Clinical Operations, Finance and landlords Supporting expansion initiatives, remote space projects, and residential portfolio development Developing exit strategies for non-trading sites and proposing commercial solutions Ensuring legal compliance and governance across all estates activity Managing relationships with specialist agents, auditors, and legal advisors Providing strategic advice to internal teams on maintenance obligations and property risks Contributing to monthly Board reporting and forecast reporting Playing a key role in portfolio growth to support the acquisitions strategy This is a hybrid role , with 1-2 days per week required at Medivet's Head Office in Watford , and travel across the estate as needed. Suitable applicants will demonstrate: Strong experience in UK-wide landlord/tenant law Proven success in managing multi-site estates across national geographies Experience leading rent review and rates programmes in partnership with external agents Commercial acumen and confident decision-making aligned with business goals Strong stakeholder management - experience in franchisee/joint venture partner environments is beneficial Strategic thinking and the ability to thrive when prioritising and solving complex problems Remuneration: Basic Salary: 60,000- 65,000 + Car Allowance & Benefits This appointment is being managed by Richard Insley of W Talent - Property & Real Estate . All direct or third-party applications will be forwarded to Richard for consideration.
Feb 02, 2026
Full time
W Talent - Property & Real Estate is delighted to be working exclusively with Medivet to appoint a talented Estates Manager to their Property team. Founded in 1987 and now backed by CVC Capital Partners , Medivet is a leading veterinary care provider operating across the UK, Germany and Spain. With more than 500 branches and 27 state-of-the-art, 24-hour veterinary centres, Medivet's ambition is to become a leading player in Europe and the first choice for pet owners and veterinary professionals. Medivet has experienced rapid growth in recent years through acquisition of new clinics, with further growth planned. In the UK, the Property team manages a portfolio of over 350 properties , ensuring they operate efficiently and effectively, maintaining strong landlord relationships and mitigating property-related challenges to support Medivet's business goals. The Estates Manager will work closely with Steven Holley, Head of Property , with key responsibilities including: Leading all professional work across the estate, including lease renewals, rent reviews, and dilapidations Building excellent working relationships with key stakeholders including Branch Partners, Clinical Operations, Finance and landlords Supporting expansion initiatives, remote space projects, and residential portfolio development Developing exit strategies for non-trading sites and proposing commercial solutions Ensuring legal compliance and governance across all estates activity Managing relationships with specialist agents, auditors, and legal advisors Providing strategic advice to internal teams on maintenance obligations and property risks Contributing to monthly Board reporting and forecast reporting Playing a key role in portfolio growth to support the acquisitions strategy This is a hybrid role , with 1-2 days per week required at Medivet's Head Office in Watford , and travel across the estate as needed. Suitable applicants will demonstrate: Strong experience in UK-wide landlord/tenant law Proven success in managing multi-site estates across national geographies Experience leading rent review and rates programmes in partnership with external agents Commercial acumen and confident decision-making aligned with business goals Strong stakeholder management - experience in franchisee/joint venture partner environments is beneficial Strategic thinking and the ability to thrive when prioritising and solving complex problems Remuneration: Basic Salary: 60,000- 65,000 + Car Allowance & Benefits This appointment is being managed by Richard Insley of W Talent - Property & Real Estate . All direct or third-party applications will be forwarded to Richard for consideration.
Senior Investment Director page is loaded Senior Investment Directorlocations: London (UK)posted on: Publié aujourd'huijob requisition id: R-162711 Please note this position is based in London and the successful candidate's contractual location will be London; other locations cannot be considered. Senior Investment Director We are seeking an experienced investment professional with a strong background in multi asset investing and a passion for financial markets to join our Investments function. This senior, client facing position requires technical expertise, commercial acumen and experience in the UK financial adviser and wealth markets. As one of Europe's largest real assets managers, we take an owner's approach to investment-making disciplined, high conviction decisions that create long term value for our clients, partners, and communities. Our capabilities span infrastructure, real estate and private debt, complemented by our public markets expertise across fixed income, equities, and multi asset solutions. Across all strategies, we build high conviction portfolios grounded in deep research, active management and robust portfolio construction. We take a long term, global perspective, cutting through market noise to deliver superior client outcomes while integrating sustainability at every stage of the investment process. As a Senior Investment Director within the Multi Asset team, you will act as a central link between our Investment and Distribution functions. Working closely with the investment desk, you will support client and consultant engagement while representing our multi asset capabilities at meetings, due diligence sessions and industry events. In this role, you will: Demonstrate deep expertise in our strategies, competitive landscape and broader industry trends. Own and deliver differentiated, compelling investment messaging and content. Shape and influence the Multi Asset product strategy. Serve as a trusted voice and ambassador for our Multi Asset franchise. A bit about the role: Represent the Multi Asset franchise externally through client meetings, events and thought leadership activity. Develop and maintain high quality investment content that clearly articulates our views and resonates with clients and advisers. Provide updates and training to Distribution teams Partner closely with Investment and Distribution teams to align on commercial priorities and product positioning. Provide strategic input into product development and enhancement, grounded in market insights and client feedback. Take a proactive, hands on approach to delivering key initiatives and driving collective goals across the business.In this role you'll be 'Certified' under the Financial Conduct Authority / Prudential Regulation Authority's Senior Managers and Certification Regime (SMCR). This means that we'll need to complete some regulatory background checks on you before you take up your role and we'll need to ask you some questions on an annual basis to make sure you remain 'fit and proper' and competent to carry out your role. We'll provide training on what holding a SMCR role means when you join us and annually thereafter. Skills and experience we're looking for: Extensive industry experience (10+ years), ideally within in a Multi-Asset investment, Client Portfolio Manager or product specialist role. Proven ability to create, refine and present unique and insightful investment content. Strong collaboration and stakeholder management skills, with experience working across diverse teams. Experience managing direct reports is desirable. Strong regulatory awareness and up to date knowledge of relevant frameworks. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague:. Competitive Salary (depending on skills, experience, and qualifications). Discretionary bonus opportunity - depending on individual performance and Aviva Investors'! Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days! Aviva-funded Private Medical Benefit to help you get expert support when you need it. Make your money go further with up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Aviva is for everyone: We're inclusive and We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.To find out more about working at Aviva take a look .We'd love it if you could submit your application online. Please ensure that you have attached an up to date CV and/or updated your professional profile on Workday as we cannot progress your application without this . If you require an alternative method of applying, send an email to .
Feb 02, 2026
Full time
Senior Investment Director page is loaded Senior Investment Directorlocations: London (UK)posted on: Publié aujourd'huijob requisition id: R-162711 Please note this position is based in London and the successful candidate's contractual location will be London; other locations cannot be considered. Senior Investment Director We are seeking an experienced investment professional with a strong background in multi asset investing and a passion for financial markets to join our Investments function. This senior, client facing position requires technical expertise, commercial acumen and experience in the UK financial adviser and wealth markets. As one of Europe's largest real assets managers, we take an owner's approach to investment-making disciplined, high conviction decisions that create long term value for our clients, partners, and communities. Our capabilities span infrastructure, real estate and private debt, complemented by our public markets expertise across fixed income, equities, and multi asset solutions. Across all strategies, we build high conviction portfolios grounded in deep research, active management and robust portfolio construction. We take a long term, global perspective, cutting through market noise to deliver superior client outcomes while integrating sustainability at every stage of the investment process. As a Senior Investment Director within the Multi Asset team, you will act as a central link between our Investment and Distribution functions. Working closely with the investment desk, you will support client and consultant engagement while representing our multi asset capabilities at meetings, due diligence sessions and industry events. In this role, you will: Demonstrate deep expertise in our strategies, competitive landscape and broader industry trends. Own and deliver differentiated, compelling investment messaging and content. Shape and influence the Multi Asset product strategy. Serve as a trusted voice and ambassador for our Multi Asset franchise. A bit about the role: Represent the Multi Asset franchise externally through client meetings, events and thought leadership activity. Develop and maintain high quality investment content that clearly articulates our views and resonates with clients and advisers. Provide updates and training to Distribution teams Partner closely with Investment and Distribution teams to align on commercial priorities and product positioning. Provide strategic input into product development and enhancement, grounded in market insights and client feedback. Take a proactive, hands on approach to delivering key initiatives and driving collective goals across the business.In this role you'll be 'Certified' under the Financial Conduct Authority / Prudential Regulation Authority's Senior Managers and Certification Regime (SMCR). This means that we'll need to complete some regulatory background checks on you before you take up your role and we'll need to ask you some questions on an annual basis to make sure you remain 'fit and proper' and competent to carry out your role. We'll provide training on what holding a SMCR role means when you join us and annually thereafter. Skills and experience we're looking for: Extensive industry experience (10+ years), ideally within in a Multi-Asset investment, Client Portfolio Manager or product specialist role. Proven ability to create, refine and present unique and insightful investment content. Strong collaboration and stakeholder management skills, with experience working across diverse teams. Experience managing direct reports is desirable. Strong regulatory awareness and up to date knowledge of relevant frameworks. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague:. Competitive Salary (depending on skills, experience, and qualifications). Discretionary bonus opportunity - depending on individual performance and Aviva Investors'! Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days! Aviva-funded Private Medical Benefit to help you get expert support when you need it. Make your money go further with up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Aviva is for everyone: We're inclusive and We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.To find out more about working at Aviva take a look .We'd love it if you could submit your application online. Please ensure that you have attached an up to date CV and/or updated your professional profile on Workday as we cannot progress your application without this . If you require an alternative method of applying, send an email to .
Dealer Network Operations Manager Are YOU an experienced Dealer Network Operations Manager with a deep understanding of automotive retail networks? Do you thrive in field-based roles where you can influence, optimise, and elevate dealer performance at scale? This is a standout opportunity for a Dealer Network Operations Manager to step into a high-impact role within a fast-growing automotive challenger that is pushing hard for market share in the UK. This Dealer Network Operations Manager role sits at the centre of a business moving at speed. With bold ambitions, strong technical foundations, and a clear plan to scale aggressively through 2026, the organisation is investing heavily in its UK dealer network. Growth in the market is fierce, expectations are high, and the Dealer Network Operations Manager will be instrumental in ensuring the network operates at peak effectiveness as volumes grow and standards rise. Please ensure your CV clearly highlights any automotive, OEM, or dealer-network experience, as this will be a key focus during the screening and interview process. The Client My client has entered the UK automotive market with serious intent. Innovation is not a buzzword here - it is embedded into how the business operates, how decisions are made, and how quickly the organisation adapts. With ambitious expansion plans and a rapidly growing dealer footprint, this is a brand that rewards pace, accountability, and results. For the right Dealer Network Operations Manager , this offers visibility, influence, and the chance to help shape a network during a critical growth phase. The Role The Dealer Network Operations Manager is responsible for driving operational excellence and commercial performance across the UK dealer network. Working closely with senior sales and network leadership, the Dealer Network Operations Manager will help define network strategy, set clear objectives, and ensure KPIs are embedded, monitored, and continuously improved. A key component of the Dealer Network Operations Manager position is ownership of the sales training and capability agenda. You will lead a small team of sales trainers, ensuring that training programmes, incentives, and operational initiatives directly support network performance and strategic goals. This role is well suited to a Dealer Network Operations Manager who is comfortable managing multiple priorities, operating autonomously in the field, and taking initiative in a fast-evolving, high-growth environment. Salary: 65,000 - 80,000 (depending on experience) + benefits Work Style: Field-based Start Date: ASAP Location: Nationwide UK travel with occasional trips to HQ in London Key Responsibilities Take ownership of core dealer performance levers, including margin structures, scorecards, and escalation processes Translate network and sales strategy into clear, actionable guidance for retailers via digital communication, webinars, and in-person engagement Analyse dealer performance reports to identify gaps, opportunities, and financial upside, converting insight into structured improvement plans Deliver accurate and timely performance reporting for senior stakeholders across the UK business Produce monthly network updates tracking progress against key objectives and operational priorities Regularly review KPIs to ensure they remain relevant as the network scales Act as the main point of contact for key suppliers, overseeing tenders and contract renewals Lead and develop a team of three sales trainers, setting objectives, reviewing performance, and reporting outcomes to senior management Visit key dealer partners to reinforce strategy, assess operational standards, and gather feedback from the network Support additional projects and initiatives as required by senior leadership Candidate Profile Minimum 5 years' experience within an automotive OEM environment, ideally in a dealer-facing or network operations role Strong understanding of franchised dealer operations and performance drivers Proven ability to build effective relationships across dealer groups and internal stakeholders Experience managing external suppliers and third-party partners Demonstrated people leadership skills with experience leading and developing teams Agile and adaptable, comfortable shifting priorities in a fast-paced environment Highly analytical, with strong capability in Microsoft Excel and PowerPoint Resilient under pressure, proactive, and confident taking ownership without close supervision English required as a working language Willingness to travel extensively across the UK
Jan 31, 2026
Full time
Dealer Network Operations Manager Are YOU an experienced Dealer Network Operations Manager with a deep understanding of automotive retail networks? Do you thrive in field-based roles where you can influence, optimise, and elevate dealer performance at scale? This is a standout opportunity for a Dealer Network Operations Manager to step into a high-impact role within a fast-growing automotive challenger that is pushing hard for market share in the UK. This Dealer Network Operations Manager role sits at the centre of a business moving at speed. With bold ambitions, strong technical foundations, and a clear plan to scale aggressively through 2026, the organisation is investing heavily in its UK dealer network. Growth in the market is fierce, expectations are high, and the Dealer Network Operations Manager will be instrumental in ensuring the network operates at peak effectiveness as volumes grow and standards rise. Please ensure your CV clearly highlights any automotive, OEM, or dealer-network experience, as this will be a key focus during the screening and interview process. The Client My client has entered the UK automotive market with serious intent. Innovation is not a buzzword here - it is embedded into how the business operates, how decisions are made, and how quickly the organisation adapts. With ambitious expansion plans and a rapidly growing dealer footprint, this is a brand that rewards pace, accountability, and results. For the right Dealer Network Operations Manager , this offers visibility, influence, and the chance to help shape a network during a critical growth phase. The Role The Dealer Network Operations Manager is responsible for driving operational excellence and commercial performance across the UK dealer network. Working closely with senior sales and network leadership, the Dealer Network Operations Manager will help define network strategy, set clear objectives, and ensure KPIs are embedded, monitored, and continuously improved. A key component of the Dealer Network Operations Manager position is ownership of the sales training and capability agenda. You will lead a small team of sales trainers, ensuring that training programmes, incentives, and operational initiatives directly support network performance and strategic goals. This role is well suited to a Dealer Network Operations Manager who is comfortable managing multiple priorities, operating autonomously in the field, and taking initiative in a fast-evolving, high-growth environment. Salary: 65,000 - 80,000 (depending on experience) + benefits Work Style: Field-based Start Date: ASAP Location: Nationwide UK travel with occasional trips to HQ in London Key Responsibilities Take ownership of core dealer performance levers, including margin structures, scorecards, and escalation processes Translate network and sales strategy into clear, actionable guidance for retailers via digital communication, webinars, and in-person engagement Analyse dealer performance reports to identify gaps, opportunities, and financial upside, converting insight into structured improvement plans Deliver accurate and timely performance reporting for senior stakeholders across the UK business Produce monthly network updates tracking progress against key objectives and operational priorities Regularly review KPIs to ensure they remain relevant as the network scales Act as the main point of contact for key suppliers, overseeing tenders and contract renewals Lead and develop a team of three sales trainers, setting objectives, reviewing performance, and reporting outcomes to senior management Visit key dealer partners to reinforce strategy, assess operational standards, and gather feedback from the network Support additional projects and initiatives as required by senior leadership Candidate Profile Minimum 5 years' experience within an automotive OEM environment, ideally in a dealer-facing or network operations role Strong understanding of franchised dealer operations and performance drivers Proven ability to build effective relationships across dealer groups and internal stakeholders Experience managing external suppliers and third-party partners Demonstrated people leadership skills with experience leading and developing teams Agile and adaptable, comfortable shifting priorities in a fast-paced environment Highly analytical, with strong capability in Microsoft Excel and PowerPoint Resilient under pressure, proactive, and confident taking ownership without close supervision English required as a working language Willingness to travel extensively across the UK
Used Car & Remarketing Manager Are YOU an experienced Used Car & Remarketing Manager with a strong understanding of automotive retail and dealer networks? Do you enjoy building strategies that protect brand value, drive profitability, and create confidence in the used car market? This is a compelling opportunity for a Used Car & Remarketing Manager to take ownership of a growing UK used car operation within a fast-scaling automotive brand. This Used Car & Remarketing Manager role sits within a business that is expanding rapidly and investing heavily in its UK footprint. With fierce competition across the market and ambitious plans through 2026, the organisation is focused on tightening remarketing processes, reducing vehicle leakage, and building a trusted destination for approved used vehicles. The Used Car & Remarketing Manager will play a critical role in shaping this journey. The Client My client is building momentum quickly in the UK. Innovation, pace, and commercial discipline underpin everything they do. As volumes increase and the network matures, the focus is firmly on protecting residual values, strengthening retailer profitability, and delivering a seamless end-to-end used car proposition. This is an environment that rewards initiative, strategic thinking, and hands-on execution. Please ensure your CV clearly highlights any automotive, OEM, dealer-network, or used car experience, as this will be a key focus during the screening and interview process. The Role The Used Car & Remarketing Manager is responsible for delivering the UK remarketing and used car strategy, ensuring minimal leakage and maximum value retention across the network. Working closely with senior stakeholders and the retailer network, the Used Car & Remarketing Manager will design, implement, and refine processes that position the brand as the destination of choice for approved used vehicles. This role is field-based and highly commercial in nature. The Used Car & Remarketing Manager will analyse performance, identify root causes, and convert insight into measurable action plans that drive volume, profitability, and consistency across the network. Salary: 50,000 - 60,000 + benefits Salary offer depends heavily on experience and current salary Work Style: Field based with occasional trips to HQ in London Start Date: ASAP Location: Field based across the UK Key Responsibilities Own performance delivery against used car and remarketing targets, identifying root causes and implementing clear action plans to maximise volume and profitability Develop and execute the UK remarketing and used car strategy in line with wider commercial objectives Support the rollout of local remarketing processes, including closed-auction channels for the retailer network Expand and optimise the Approved Used programme to align with UK profitability and brand objectives Work closely with retailers to define and embed robust trade-in and used car processes that support sustainable margins Build strong relationships across the dealer network to ensure effective execution of remarketing strategy Provide timely and insightful market and competitor analysis to inform strategic decisions and tactical adjustments Support additional projects and initiatives as required by senior leadership Candidate Profile Bachelor's degree or above in marketing, commercial management, economics, automotive engineering, or a related discipline Minimum 8 years' experience within automotive sales, used cars, or dealer network management Established relationships within dealer groups and retail networks Strong commercial capability with experience building business cases and executing operational plans Excellent management and project skills, ideally within network development or franchise-standard environments Strong communication, coordination, and stakeholder management capability Resilient under pressure, proactive, and comfortable challenging the status quo English required as a working language Willingness to travel extensively across the UK
Jan 31, 2026
Full time
Used Car & Remarketing Manager Are YOU an experienced Used Car & Remarketing Manager with a strong understanding of automotive retail and dealer networks? Do you enjoy building strategies that protect brand value, drive profitability, and create confidence in the used car market? This is a compelling opportunity for a Used Car & Remarketing Manager to take ownership of a growing UK used car operation within a fast-scaling automotive brand. This Used Car & Remarketing Manager role sits within a business that is expanding rapidly and investing heavily in its UK footprint. With fierce competition across the market and ambitious plans through 2026, the organisation is focused on tightening remarketing processes, reducing vehicle leakage, and building a trusted destination for approved used vehicles. The Used Car & Remarketing Manager will play a critical role in shaping this journey. The Client My client is building momentum quickly in the UK. Innovation, pace, and commercial discipline underpin everything they do. As volumes increase and the network matures, the focus is firmly on protecting residual values, strengthening retailer profitability, and delivering a seamless end-to-end used car proposition. This is an environment that rewards initiative, strategic thinking, and hands-on execution. Please ensure your CV clearly highlights any automotive, OEM, dealer-network, or used car experience, as this will be a key focus during the screening and interview process. The Role The Used Car & Remarketing Manager is responsible for delivering the UK remarketing and used car strategy, ensuring minimal leakage and maximum value retention across the network. Working closely with senior stakeholders and the retailer network, the Used Car & Remarketing Manager will design, implement, and refine processes that position the brand as the destination of choice for approved used vehicles. This role is field-based and highly commercial in nature. The Used Car & Remarketing Manager will analyse performance, identify root causes, and convert insight into measurable action plans that drive volume, profitability, and consistency across the network. Salary: 50,000 - 60,000 + benefits Salary offer depends heavily on experience and current salary Work Style: Field based with occasional trips to HQ in London Start Date: ASAP Location: Field based across the UK Key Responsibilities Own performance delivery against used car and remarketing targets, identifying root causes and implementing clear action plans to maximise volume and profitability Develop and execute the UK remarketing and used car strategy in line with wider commercial objectives Support the rollout of local remarketing processes, including closed-auction channels for the retailer network Expand and optimise the Approved Used programme to align with UK profitability and brand objectives Work closely with retailers to define and embed robust trade-in and used car processes that support sustainable margins Build strong relationships across the dealer network to ensure effective execution of remarketing strategy Provide timely and insightful market and competitor analysis to inform strategic decisions and tactical adjustments Support additional projects and initiatives as required by senior leadership Candidate Profile Bachelor's degree or above in marketing, commercial management, economics, automotive engineering, or a related discipline Minimum 8 years' experience within automotive sales, used cars, or dealer network management Established relationships within dealer groups and retail networks Strong commercial capability with experience building business cases and executing operational plans Excellent management and project skills, ideally within network development or franchise-standard environments Strong communication, coordination, and stakeholder management capability Resilient under pressure, proactive, and comfortable challenging the status quo English required as a working language Willingness to travel extensively across the UK
General Manager / Head of Business Dual Brand Main Dealer AUTOMOTIVE INDUSTRY Location: Berkshire, UK Salary: Competitive + Large Overpayment Achievement Bonus + Company Benefits Job Type: Full-time, Permanent The General Manager/Head of Business Opportunity We are a well-established motor group operating a successful dual-brand main dealer site in Berkshire. We are seeking an experienced General Manager or Head of Business to lead our dealership, drive performance across new car sales, used vehicles, and aftersales, and deliver strong operational and financial results. This is a senior leadership role requiring a hands-on, commercially strong individual who can balance results with team development. A significant performance-related bonus is available for overachievement, rewarding exceptional results across sales, used vehicles, and aftersales KPIs. The General Manager/Head of Business Role As General Manager / Head of Business, you will have full operational and commercial responsibility for the site, reporting directly to the Directors. You will lead, develop, and inspire department heads across Sales, Aftersales, and Administration, ensuring manufacturer standards are met while delivering strong profitability and customer satisfaction. Key General Manager responsibilities include : Full P&L ownership for a dual-brand franchise site Driving new and used vehicle performance, stock turn, margin, and conversion Leading the aftersales operation with a strong focus on labour efficiency, workshop utilisation, parts performance, and retention Delivering and improving aftersales KPIs including hours sold, productivity, recovery, and CSI Ensuring all manufacturer standards, audits, and brand compliance are achieved Developing high-performing management teams through coaching, accountability, and clear structure Driving customer experience and CSI/NPS performance across all departments Maintaining strong governance, compliance, and financial controls Working closely with the Directors while retaining autonomy to run the business day-to-day General Manager requirements We are looking for a proven automotive leader who understands both the commercial and people side of the business. You will ideally have: Minimum 2 years experience as a General Manager or Head of Business within a franchised dealership Strong knowledge of new and used car operations and their interaction with aftersales A track record of improving aftersales KPIs and profitability Experience managing multi-department teams in a dual-brand or complex site A hands-on leadership style with the ability to motivate, challenge, and support Strong financial acumen, forecasting, and stock management capability A customer-focused mindset aligned to delivering excellent service General Manager Benefits Competitive salary with a large overpayment achievement bonus Company car and benefits package Career growth and professional development opportunities Autonomy to lead and make decisions Supportive management and collaborative culture We are actively interviewing. If this feels like the right role for you, apply now via My Automotive Talent Partners.
Jan 30, 2026
Full time
General Manager / Head of Business Dual Brand Main Dealer AUTOMOTIVE INDUSTRY Location: Berkshire, UK Salary: Competitive + Large Overpayment Achievement Bonus + Company Benefits Job Type: Full-time, Permanent The General Manager/Head of Business Opportunity We are a well-established motor group operating a successful dual-brand main dealer site in Berkshire. We are seeking an experienced General Manager or Head of Business to lead our dealership, drive performance across new car sales, used vehicles, and aftersales, and deliver strong operational and financial results. This is a senior leadership role requiring a hands-on, commercially strong individual who can balance results with team development. A significant performance-related bonus is available for overachievement, rewarding exceptional results across sales, used vehicles, and aftersales KPIs. The General Manager/Head of Business Role As General Manager / Head of Business, you will have full operational and commercial responsibility for the site, reporting directly to the Directors. You will lead, develop, and inspire department heads across Sales, Aftersales, and Administration, ensuring manufacturer standards are met while delivering strong profitability and customer satisfaction. Key General Manager responsibilities include : Full P&L ownership for a dual-brand franchise site Driving new and used vehicle performance, stock turn, margin, and conversion Leading the aftersales operation with a strong focus on labour efficiency, workshop utilisation, parts performance, and retention Delivering and improving aftersales KPIs including hours sold, productivity, recovery, and CSI Ensuring all manufacturer standards, audits, and brand compliance are achieved Developing high-performing management teams through coaching, accountability, and clear structure Driving customer experience and CSI/NPS performance across all departments Maintaining strong governance, compliance, and financial controls Working closely with the Directors while retaining autonomy to run the business day-to-day General Manager requirements We are looking for a proven automotive leader who understands both the commercial and people side of the business. You will ideally have: Minimum 2 years experience as a General Manager or Head of Business within a franchised dealership Strong knowledge of new and used car operations and their interaction with aftersales A track record of improving aftersales KPIs and profitability Experience managing multi-department teams in a dual-brand or complex site A hands-on leadership style with the ability to motivate, challenge, and support Strong financial acumen, forecasting, and stock management capability A customer-focused mindset aligned to delivering excellent service General Manager Benefits Competitive salary with a large overpayment achievement bonus Company car and benefits package Career growth and professional development opportunities Autonomy to lead and make decisions Supportive management and collaborative culture We are actively interviewing. If this feels like the right role for you, apply now via My Automotive Talent Partners.
PART TIME Aftersales Retention Executive Prestige Franchised Dealership Preston Our client is looking to recruit a part-time Aftersales Retention Executive for their prestigious car dealership. The objective of the position is to drive work into the Aftersales department to increase profitability, making inbound and outbound calls to existing owners with customer satisfaction and retention being the main focus. The successful candidate will be an excellent communicator who is driven, has an outstanding telephone manner and can demonstrate the following qualities and knowledge: Passion for customer service Ability to manage own workload Enthusiastic Ability to work under pressure Able to work as part of a team whilst using own initiative Maximise business opportunity, upselling products Accurate data inputting Self-motivated and target driven Adhering to brand standards Previous experience in this or a similar role is essential, and a sales background would be a distinct advantage. Working days are Monday, Tuesday and Friday 8:00am - 5:30pm, with Saturday mornings 8:30am - 12:30pm on a rota basis paid at overtime OR Tuesday and Friday 8:00am - 5:30pm, with Saturday mornings 8:30am - 12:30pm on a rota basis paid at overtime 22,760 Basic (Pro-rata) plus OT for Saturday mornings 12.5k Commission (Pro-rata) Uncapped As you will be working with a highly successful and award-winning Retailer, the position offers: 25 days holiday (plus bank holidays), additional day's holiday on your birthday - pro-rata for part-time employment Discount retail shopping platform Preferential family rates within the brand Company pension scheme Death in Service policy Work wear supplied Childcare voucher scheme Cycle to work scheme Training, coaching and development funded Incentives and rewards Free tickets to local and national events Staff social events On site car parking Interested? Apply today with an up to date CV Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission
Jan 30, 2026
Full time
PART TIME Aftersales Retention Executive Prestige Franchised Dealership Preston Our client is looking to recruit a part-time Aftersales Retention Executive for their prestigious car dealership. The objective of the position is to drive work into the Aftersales department to increase profitability, making inbound and outbound calls to existing owners with customer satisfaction and retention being the main focus. The successful candidate will be an excellent communicator who is driven, has an outstanding telephone manner and can demonstrate the following qualities and knowledge: Passion for customer service Ability to manage own workload Enthusiastic Ability to work under pressure Able to work as part of a team whilst using own initiative Maximise business opportunity, upselling products Accurate data inputting Self-motivated and target driven Adhering to brand standards Previous experience in this or a similar role is essential, and a sales background would be a distinct advantage. Working days are Monday, Tuesday and Friday 8:00am - 5:30pm, with Saturday mornings 8:30am - 12:30pm on a rota basis paid at overtime OR Tuesday and Friday 8:00am - 5:30pm, with Saturday mornings 8:30am - 12:30pm on a rota basis paid at overtime 22,760 Basic (Pro-rata) plus OT for Saturday mornings 12.5k Commission (Pro-rata) Uncapped As you will be working with a highly successful and award-winning Retailer, the position offers: 25 days holiday (plus bank holidays), additional day's holiday on your birthday - pro-rata for part-time employment Discount retail shopping platform Preferential family rates within the brand Company pension scheme Death in Service policy Work wear supplied Childcare voucher scheme Cycle to work scheme Training, coaching and development funded Incentives and rewards Free tickets to local and national events Staff social events On site car parking Interested? Apply today with an up to date CV Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission
Birmingham Airport circa £40,000 Ref: 10214 The Company Lord Accounting and Finance are recruiting on behalf of Chaiiwala who are one of the UK's fastest-growing South Asian café brands, known for its premium chai, street-food inspired menu and warm hospitality and an exciting challenger brand in the QSR market. Following a recent announcement of strong year-on-year revenue growth, the business continues to scale at pace across the UK and internationally, investing heavily in people, product and operational excellence. With a blend of franchised and corporate-owned sites, Chaiiwala is raising the bar for what great QSR looks like. This opportunity sits within the corporate estate and is a flagship store located at Birmingham Airport, one of the brand's most visible, high-profile and commercially important locations. This is a business with momentum, ambition and a clear growth plan and they're looking for a proven operator to lead from the front. The Role As Restaurant General Manager, you'll take full ownership of a high-volume, high-footfall airport location with fast-paced, all-day trading. This is a demanding environment that requires pace, precision and calm leadership at peak times. You'll have full P&L responsibility, driving sales, controlling labour and food costs, and ensuring the site delivers against its commercial targets. Alongside this, you'll build and lead a high-performing team, maintain exceptional operational standards, and deliver consistently across speed, quality, service and profitability. As a flagship corporate store, you'll play a key role in showcasing the brand in a highly visible environment, ensuring both customers and team members experience Chaiiwala at its very best. The Person You'll be an experienced Restaurant General Manager or Store Manager from a high-volume QSR or fast-casual brand, comfortable leading large teams in relentless footfall environments. You're commercially sharp, operationally strong and thrive under pressure. You set high standards, lead by example and know how to train, motivate and retain great people. You understand the balance between people, pace and profit and never compromise on quality or guest experience. Ambitious, hands-on and resilient, you're ready to step into a flagship corporate role within a business that's growing fast and investing for the long term. How to Apply If you thrive running busy, high-profile restaurants and want to be part of one of the UK's most exciting growth brands, please apply by clicking the button below, attaching your CV in Word format and quoting reference 10214 . Please note all 3rd party applications will be forwarded to our retained consultant at Lord Accounting & Finance.
Jan 30, 2026
Full time
Birmingham Airport circa £40,000 Ref: 10214 The Company Lord Accounting and Finance are recruiting on behalf of Chaiiwala who are one of the UK's fastest-growing South Asian café brands, known for its premium chai, street-food inspired menu and warm hospitality and an exciting challenger brand in the QSR market. Following a recent announcement of strong year-on-year revenue growth, the business continues to scale at pace across the UK and internationally, investing heavily in people, product and operational excellence. With a blend of franchised and corporate-owned sites, Chaiiwala is raising the bar for what great QSR looks like. This opportunity sits within the corporate estate and is a flagship store located at Birmingham Airport, one of the brand's most visible, high-profile and commercially important locations. This is a business with momentum, ambition and a clear growth plan and they're looking for a proven operator to lead from the front. The Role As Restaurant General Manager, you'll take full ownership of a high-volume, high-footfall airport location with fast-paced, all-day trading. This is a demanding environment that requires pace, precision and calm leadership at peak times. You'll have full P&L responsibility, driving sales, controlling labour and food costs, and ensuring the site delivers against its commercial targets. Alongside this, you'll build and lead a high-performing team, maintain exceptional operational standards, and deliver consistently across speed, quality, service and profitability. As a flagship corporate store, you'll play a key role in showcasing the brand in a highly visible environment, ensuring both customers and team members experience Chaiiwala at its very best. The Person You'll be an experienced Restaurant General Manager or Store Manager from a high-volume QSR or fast-casual brand, comfortable leading large teams in relentless footfall environments. You're commercially sharp, operationally strong and thrive under pressure. You set high standards, lead by example and know how to train, motivate and retain great people. You understand the balance between people, pace and profit and never compromise on quality or guest experience. Ambitious, hands-on and resilient, you're ready to step into a flagship corporate role within a business that's growing fast and investing for the long term. How to Apply If you thrive running busy, high-profile restaurants and want to be part of one of the UK's most exciting growth brands, please apply by clicking the button below, attaching your CV in Word format and quoting reference 10214 . Please note all 3rd party applications will be forwarded to our retained consultant at Lord Accounting & Finance.
The Solution Automotive Limited
Preston, Lancashire
PART TIME Aftersales Retention Executive Prestige Franchised Dealership Preston Our client is looking to recruit a part-time Aftersales Retention Executive for their prestigious car dealership. The objective of the position is to drive work into the Aftersales department to increase profitability, making inbound and outbound calls to existing owners with customer satisfaction and retention being the m click apply for full job details
Jan 29, 2026
Full time
PART TIME Aftersales Retention Executive Prestige Franchised Dealership Preston Our client is looking to recruit a part-time Aftersales Retention Executive for their prestigious car dealership. The objective of the position is to drive work into the Aftersales department to increase profitability, making inbound and outbound calls to existing owners with customer satisfaction and retention being the m click apply for full job details
Credit Control Team Leader / South Bristol Salary: Negotiable pending experience. Hours: 37.5-hour week, Monday to Friday. Benefits: Hybrid working available, enhanced annual leave, access to the "Perks at Work" discount website, and fantastic career prospects with one of the top 25 "Sunday Times Best Big Companies to Work For." Our client, a large franchise-approved car dealer group with sites across the whole of the UK, is currently recruiting for a Credit Control Team Leader to join their dealership in Bristol on a hybrid working contract. Reporting to the Credit Control Manager, as a Credit Control Team Leader, your responsibilities will include: Liaise with external and internal clients to progress prompt payment of invoices. Actively managing and supporting the credit control team. Resolve customer queries by developing innovative solutions and escalating as necessary. Processing, posting and allocation of payments accurately. Report problem debts with recommended actions. Maintain an accurate record of all client arrangements on non-standard terms, using our systems to capture all records appropriately. Produce regular reports and management information, including analysis of aged debtors, cash forecasting detail and customer statements. Managing the reporting of key performance indicators for the team, and providing management with insightful and innovative reporting to accurately indicate team performance. Ownership of the accounting system and integrity of data within the system, performed through detailed review of control reports. Reviewing the unallocated accounts and resolving all unknown transactions. Supporting the audit function, in providing timeous information to external/internal auditors as required. Any other ad-hoc duties as required by management. In order to be eligible, our clients are looking for a well-presented individual who has a positive work ethic and has recent or current experience within a similar credit control or accounts-oriented role. The ideal candidate will be enthusiastic, highly organised and a good team player, be able to work to strict deadlines and have an attention to detail. You must be able to handle sensitive and confidential information, have strong organisational skills and be IT literate with experience using Microsoft Office. For your hard work as a Credit Team Leader, our client is offering: Starting salary fully negotiable pending experience. Access to full in-house and manufacturer-approved training. Workplace pension scheme and life assurance. 33 days annual leave (including the bank holidays). Various additional company benefits, including access to the "Perks at Work" discount website, a cycle-to-work scheme and staff purchase discounts, amongst others. Fantastic career prospects with one of the top 25 "Sunday Times Best Big Companies to Work For." 37.5-hour week Monday to Friday. Hybrid working contract available after a 3-month probationary period. If you are interested in hearing more about this Credit Control Team Leader job in the Ashton area, please contact Hamish lowrie at Perfect Placement Today. Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today.
Jan 24, 2026
Full time
Credit Control Team Leader / South Bristol Salary: Negotiable pending experience. Hours: 37.5-hour week, Monday to Friday. Benefits: Hybrid working available, enhanced annual leave, access to the "Perks at Work" discount website, and fantastic career prospects with one of the top 25 "Sunday Times Best Big Companies to Work For." Our client, a large franchise-approved car dealer group with sites across the whole of the UK, is currently recruiting for a Credit Control Team Leader to join their dealership in Bristol on a hybrid working contract. Reporting to the Credit Control Manager, as a Credit Control Team Leader, your responsibilities will include: Liaise with external and internal clients to progress prompt payment of invoices. Actively managing and supporting the credit control team. Resolve customer queries by developing innovative solutions and escalating as necessary. Processing, posting and allocation of payments accurately. Report problem debts with recommended actions. Maintain an accurate record of all client arrangements on non-standard terms, using our systems to capture all records appropriately. Produce regular reports and management information, including analysis of aged debtors, cash forecasting detail and customer statements. Managing the reporting of key performance indicators for the team, and providing management with insightful and innovative reporting to accurately indicate team performance. Ownership of the accounting system and integrity of data within the system, performed through detailed review of control reports. Reviewing the unallocated accounts and resolving all unknown transactions. Supporting the audit function, in providing timeous information to external/internal auditors as required. Any other ad-hoc duties as required by management. In order to be eligible, our clients are looking for a well-presented individual who has a positive work ethic and has recent or current experience within a similar credit control or accounts-oriented role. The ideal candidate will be enthusiastic, highly organised and a good team player, be able to work to strict deadlines and have an attention to detail. You must be able to handle sensitive and confidential information, have strong organisational skills and be IT literate with experience using Microsoft Office. For your hard work as a Credit Team Leader, our client is offering: Starting salary fully negotiable pending experience. Access to full in-house and manufacturer-approved training. Workplace pension scheme and life assurance. 33 days annual leave (including the bank holidays). Various additional company benefits, including access to the "Perks at Work" discount website, a cycle-to-work scheme and staff purchase discounts, amongst others. Fantastic career prospects with one of the top 25 "Sunday Times Best Big Companies to Work For." 37.5-hour week Monday to Friday. Hybrid working contract available after a 3-month probationary period. If you are interested in hearing more about this Credit Control Team Leader job in the Ashton area, please contact Hamish lowrie at Perfect Placement Today. Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today.
Leasehold Administrator Location: Eastleigh (after probation hybrid working, with Monday and Friday at home) Salary: £36,980 P/A Hours: Monday to Friday, 37 hours per week. Contract: this is a temporary contract of at least 3 months, with potential to remain on a permanent basis - however, this is not guaranteed. Our client, a leading housing provider, is seeking an experienced Leasehold Administrator to join their Operations Directorate. This is a key position managing a designated geographical area and ensuring that all services delivered to leasehold and shared-ownership customers are responsive, professional, and customer-focused. You will provide a comprehensive management service across the leasehold and shared-ownership portfolio, taking ownership of complex cases and delivering expert advice on all aspects of leasehold management. Key Responsibilities Manage a wide portfolio, taking full responsibility for all aspects of leasehold management. Offer expert guidance on lease clauses, covenants, demised areas, and leaseholder rights and responsibilities. Support the Leasehold Administration team with consents and take appropriate enforcement action for breaches of lease covenants, including court action for forfeiture when necessary. Support Section 20 and QLTA consultations and manage responses. Work closely with residents' associations on estate improvements, account queries, and planned maintenance programmes. Investigate subletting fraud in line with procedures and ensure all appropriate actions are taken. Resolve complaints and enquiries promptly and effectively. Skills & Experience Proven knowledge and experience in leasehold management for leasehold and shared-ownership customers. CIH or RPM qualification (or willingness to work toward one). Strong understanding of the Commonhold and Leasehold Reform Act 2002 and the Landlord and Tenant Act, and their application to residential leaseholders. Hands-on experience applying leasehold law in assignments, consents, enfranchisement, lease extensions, breach of covenants, and service charges. Ability to analyse and interpret lease covenants and apply health & safety legislation relevant to neighbourhood management. Skilled in handling difficult, sensitive, and challenging situations with professionalism and tact. Why Join Our Client This is an opportunity to work with a respected housing organisation that values expertise, professionalism, and customer care. You'll be part of a supportive team and have the chance to make a direct impact on the lives of homeowners and shared-ownership residents. How to Apply If you have the skills, experience, and drive to excel in this role, we'd love to hear from you on (phone number removed)/email your CV to (url removed).
Jan 23, 2026
Seasonal
Leasehold Administrator Location: Eastleigh (after probation hybrid working, with Monday and Friday at home) Salary: £36,980 P/A Hours: Monday to Friday, 37 hours per week. Contract: this is a temporary contract of at least 3 months, with potential to remain on a permanent basis - however, this is not guaranteed. Our client, a leading housing provider, is seeking an experienced Leasehold Administrator to join their Operations Directorate. This is a key position managing a designated geographical area and ensuring that all services delivered to leasehold and shared-ownership customers are responsive, professional, and customer-focused. You will provide a comprehensive management service across the leasehold and shared-ownership portfolio, taking ownership of complex cases and delivering expert advice on all aspects of leasehold management. Key Responsibilities Manage a wide portfolio, taking full responsibility for all aspects of leasehold management. Offer expert guidance on lease clauses, covenants, demised areas, and leaseholder rights and responsibilities. Support the Leasehold Administration team with consents and take appropriate enforcement action for breaches of lease covenants, including court action for forfeiture when necessary. Support Section 20 and QLTA consultations and manage responses. Work closely with residents' associations on estate improvements, account queries, and planned maintenance programmes. Investigate subletting fraud in line with procedures and ensure all appropriate actions are taken. Resolve complaints and enquiries promptly and effectively. Skills & Experience Proven knowledge and experience in leasehold management for leasehold and shared-ownership customers. CIH or RPM qualification (or willingness to work toward one). Strong understanding of the Commonhold and Leasehold Reform Act 2002 and the Landlord and Tenant Act, and their application to residential leaseholders. Hands-on experience applying leasehold law in assignments, consents, enfranchisement, lease extensions, breach of covenants, and service charges. Ability to analyse and interpret lease covenants and apply health & safety legislation relevant to neighbourhood management. Skilled in handling difficult, sensitive, and challenging situations with professionalism and tact. Why Join Our Client This is an opportunity to work with a respected housing organisation that values expertise, professionalism, and customer care. You'll be part of a supportive team and have the chance to make a direct impact on the lives of homeowners and shared-ownership residents. How to Apply If you have the skills, experience, and drive to excel in this role, we'd love to hear from you on (phone number removed)/email your CV to (url removed).
Are you an experienced recruitment consultant ready for more freedom, ownership, and earning potential? Join Amida as a Franchisee Recruiter and keep a high percentage of the fees you bill , while operating your own business within an established, values-led brand. Why Amida? Massively improved take-home earnings Freedom over where, when, and how you work No start-up costs - pay franchise fees only once you're billing Strong peer network under a respected global brand Plug-in model with systems, infrastructure, and support ready to go UK-wide and international opportunity (current hubs in London, West Country & UAE) Who This Is For Principal-level (or above) 360 recruiters with a proven track record Motivated by ownership, autonomy, and accountability Financially secure enough to step away from a salary Aligned with values of Expertise, Positivity, Innovation, Efficiency & Accountability What Next? If you'd like a confidential, no-obligation conversation to see if this could be right for you, get in touch with Aaron George.
Jan 17, 2026
Full time
Are you an experienced recruitment consultant ready for more freedom, ownership, and earning potential? Join Amida as a Franchisee Recruiter and keep a high percentage of the fees you bill , while operating your own business within an established, values-led brand. Why Amida? Massively improved take-home earnings Freedom over where, when, and how you work No start-up costs - pay franchise fees only once you're billing Strong peer network under a respected global brand Plug-in model with systems, infrastructure, and support ready to go UK-wide and international opportunity (current hubs in London, West Country & UAE) Who This Is For Principal-level (or above) 360 recruiters with a proven track record Motivated by ownership, autonomy, and accountability Financially secure enough to step away from a salary Aligned with values of Expertise, Positivity, Innovation, Efficiency & Accountability What Next? If you'd like a confidential, no-obligation conversation to see if this could be right for you, get in touch with Aaron George.
