General Manager - Defence Location: Portsmouth Salary: Competitive Hours: 40 hours per week Monday-Friday Reports to: Regional Manager Services: Catering, Hospitality, Facilities & Retail About the Role We're looking for a dynamic and experienced General Manager to lead operations at a Defence site in Portsmouth. This is a high-impact leadership role, overseeing multiple service lines across Catering, Hospitality, Facilities Management, and Retail. You'll manage key relationships with our clients-Military personnel and Ministry of Defence stakeholders-while driving operational excellence and exceptional service delivery. Key Responsibilities Lead, coach, and inspire your management team and frontline staff to deliver exceptional results across all Soft FM services. Manage client and stakeholder relationships effectively, always acting with commercial awareness and professionalism. Ensure full compliance with company policies, health & safety regulations (HACCP, Risk Assessments, Incident Reporting), and MOD standards. Drive continuous improvement in service delivery, customer satisfaction, and operational efficiency. Manage budgets, oversee Profit & Loss performance, and ensure financial targets are met or exceeded. Work closely with strategic partners, subcontractors, and clients to ensure contractual KPIs and service expectations are achieved. Implement and maintain CRM and retention plans in collaboration with the Regional Manager. What We're Looking For Essential: Proven leadership experience in a Soft FM, foodservice, or similar operational role. Experience managing a diverse, multi-functional team in a fast-paced environment. Strong commercial acumen with previous P&L accountability. Excellent communication and stakeholder management skills. Demonstrable success in growing organic sales and improving service delivery. Strong understanding of health and safety protocols and operational compliance. Desirable: Military or Defence sector experience, or working knowledge of MOD contracts. Project/change management capabilities. Strong IT literacy and comfort with web-based communication tools. Experience in hospitality, food production, or facilities management operations. We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Compass will be providing a free meal or equivalent Subsidy while working Exclusive travel discounts with TUI, Expedia, and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Up to 44% off cinema tickets to enjoy your favourite blockbuster Regular emails filled with the best discounts and savings available Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes About Us Part of Compass Group UK& I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams. Compass Group UK& I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength!
Mar 10, 2026
Full time
General Manager - Defence Location: Portsmouth Salary: Competitive Hours: 40 hours per week Monday-Friday Reports to: Regional Manager Services: Catering, Hospitality, Facilities & Retail About the Role We're looking for a dynamic and experienced General Manager to lead operations at a Defence site in Portsmouth. This is a high-impact leadership role, overseeing multiple service lines across Catering, Hospitality, Facilities Management, and Retail. You'll manage key relationships with our clients-Military personnel and Ministry of Defence stakeholders-while driving operational excellence and exceptional service delivery. Key Responsibilities Lead, coach, and inspire your management team and frontline staff to deliver exceptional results across all Soft FM services. Manage client and stakeholder relationships effectively, always acting with commercial awareness and professionalism. Ensure full compliance with company policies, health & safety regulations (HACCP, Risk Assessments, Incident Reporting), and MOD standards. Drive continuous improvement in service delivery, customer satisfaction, and operational efficiency. Manage budgets, oversee Profit & Loss performance, and ensure financial targets are met or exceeded. Work closely with strategic partners, subcontractors, and clients to ensure contractual KPIs and service expectations are achieved. Implement and maintain CRM and retention plans in collaboration with the Regional Manager. What We're Looking For Essential: Proven leadership experience in a Soft FM, foodservice, or similar operational role. Experience managing a diverse, multi-functional team in a fast-paced environment. Strong commercial acumen with previous P&L accountability. Excellent communication and stakeholder management skills. Demonstrable success in growing organic sales and improving service delivery. Strong understanding of health and safety protocols and operational compliance. Desirable: Military or Defence sector experience, or working knowledge of MOD contracts. Project/change management capabilities. Strong IT literacy and comfort with web-based communication tools. Experience in hospitality, food production, or facilities management operations. We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Compass will be providing a free meal or equivalent Subsidy while working Exclusive travel discounts with TUI, Expedia, and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Up to 44% off cinema tickets to enjoy your favourite blockbuster Regular emails filled with the best discounts and savings available Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes About Us Part of Compass Group UK& I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams. Compass Group UK& I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength!
Key Responsibilities (not limited to) In conjunction with others, ensure all assets comply with the Building Safety Act, RRFSO, FSER and other relevant legislation. Produce regular performance reporting on compliance, building safety and other property services activities that are appropriate for senior management and Board level audiences. Administer and maintain records of safety assessments, inspections and contractor remediation and upgrade works. Support the Building Safety Manager with developing and maintaining safety cases for Higher-Risk Buildings. Co-ordinate resident engagement requirements at site level. Work alongside General and Property Managers to ensure the provision of clear and accessible information for relevant persons regarding building safety measures, reinforcing building user responsibilities. Assist with the collation of technical information required as part of response to resident enquiries and complaints. Monitor contractor and consultant performance with regards to their upload of technical reports and action plans to the company's risk & compliance system. Provide quality assurance that FRA, GRA, WRA, LOLER, EICR actions etc. have been suitably logged, tracked and evidenced via electronic record. Administer the Company's permit to work system, escalating any instances of non-compliance to the Building Safety Manager and Senior Vice President - Property Services. Monitor the performance of site teams ensuring that Fire and Rescue Service Higher-Risk Reporting portals are updated in accordance with the requirements of the FSER. Maintain trackers for compliance and building safety related remedial and improvement actions. Support the facilitation and delivery of training to relevant operational teams, maintaining competency and training records for the Operations directorate. When directed, collaborate with other Responsible Persons / Accountable Persons such as commercial tenants and superior landlords. When necessary, prompt duty holders to share documentation needed for the building safety case. Support the Property Services team with contract management and administration ensuring auditable record keeping and taking accurate minutes of contractor meetings. Support senior management with the management and record keeping of service improvement plans for external delivery partners and internal processes. Key Values ValueBehaviours Passion for our customerYou constantly challenge yourself to invent new and different ways to create passionate, fanatical customers who advocate on our behalf. RespectYou treat people with respect independent of their status or disagreement with you. InnovationYou challenge prevailing assumptions when warranted and suggest better approaches. CollaborationYou unite to support each other's ideas - even if you see it slightly differently. CommunicationYou share information openly and proactively. Qualifications, Experience and Role Requirements Essential Technical awareness of building safety and compliance legislation and best practice Knowledge of SFG20 standards and how these are practically delivered to residential buildings Extensive experience of utilising the full Microsoft Office suite Previous experience of using CAFM or safety / risk / compliance software in a facilities management / building safety role or setting Previous experience of records management A sound understanding of current building safety / fire safety legislation concerning High-Rise Residential buildings Experience of supporting the delivery of resident engagement initiatives for a High-Rise Residential Building Excellent verbal and written communication skills Strong interpersonal skills to build effective relationships internally and externally Strong IT skills that have been applied in a previous building safety / facilities management role Proficiency for absorbing new information and the ability to share that knowledge with others Ability to prioritise workload in a fast-paced working environment, ensuring that deadlines are met Ability to work independently and manage your own schedule Strong attention to detail Proactive and helpful attitude Ability and willingness to visit properties across the UK as required Desirable NEBOSH Level 3 Certificate in Fire Safety or equivalent Associate Membership (or higher) of IWFM, TPI, IOSH, IFSM, CIOB or other relevant professional body Good knowledge of compliance requirements for facilities management operations (hard and soft services) Knowledge of pass / fail criteria for passive fire protection systems A sound understanding of the workings of active fire safety systems Experience of undertaking building safety audits in high-rise multi occupied residential buildings Ability to logically interrogate asset / PPM records and flag any non-compliance against agreed standards Ability to manage contractors effectively ensuring required outputs and best value for the business Strong negotiation skills
Mar 10, 2026
Full time
Key Responsibilities (not limited to) In conjunction with others, ensure all assets comply with the Building Safety Act, RRFSO, FSER and other relevant legislation. Produce regular performance reporting on compliance, building safety and other property services activities that are appropriate for senior management and Board level audiences. Administer and maintain records of safety assessments, inspections and contractor remediation and upgrade works. Support the Building Safety Manager with developing and maintaining safety cases for Higher-Risk Buildings. Co-ordinate resident engagement requirements at site level. Work alongside General and Property Managers to ensure the provision of clear and accessible information for relevant persons regarding building safety measures, reinforcing building user responsibilities. Assist with the collation of technical information required as part of response to resident enquiries and complaints. Monitor contractor and consultant performance with regards to their upload of technical reports and action plans to the company's risk & compliance system. Provide quality assurance that FRA, GRA, WRA, LOLER, EICR actions etc. have been suitably logged, tracked and evidenced via electronic record. Administer the Company's permit to work system, escalating any instances of non-compliance to the Building Safety Manager and Senior Vice President - Property Services. Monitor the performance of site teams ensuring that Fire and Rescue Service Higher-Risk Reporting portals are updated in accordance with the requirements of the FSER. Maintain trackers for compliance and building safety related remedial and improvement actions. Support the facilitation and delivery of training to relevant operational teams, maintaining competency and training records for the Operations directorate. When directed, collaborate with other Responsible Persons / Accountable Persons such as commercial tenants and superior landlords. When necessary, prompt duty holders to share documentation needed for the building safety case. Support the Property Services team with contract management and administration ensuring auditable record keeping and taking accurate minutes of contractor meetings. Support senior management with the management and record keeping of service improvement plans for external delivery partners and internal processes. Key Values ValueBehaviours Passion for our customerYou constantly challenge yourself to invent new and different ways to create passionate, fanatical customers who advocate on our behalf. RespectYou treat people with respect independent of their status or disagreement with you. InnovationYou challenge prevailing assumptions when warranted and suggest better approaches. CollaborationYou unite to support each other's ideas - even if you see it slightly differently. CommunicationYou share information openly and proactively. Qualifications, Experience and Role Requirements Essential Technical awareness of building safety and compliance legislation and best practice Knowledge of SFG20 standards and how these are practically delivered to residential buildings Extensive experience of utilising the full Microsoft Office suite Previous experience of using CAFM or safety / risk / compliance software in a facilities management / building safety role or setting Previous experience of records management A sound understanding of current building safety / fire safety legislation concerning High-Rise Residential buildings Experience of supporting the delivery of resident engagement initiatives for a High-Rise Residential Building Excellent verbal and written communication skills Strong interpersonal skills to build effective relationships internally and externally Strong IT skills that have been applied in a previous building safety / facilities management role Proficiency for absorbing new information and the ability to share that knowledge with others Ability to prioritise workload in a fast-paced working environment, ensuring that deadlines are met Ability to work independently and manage your own schedule Strong attention to detail Proactive and helpful attitude Ability and willingness to visit properties across the UK as required Desirable NEBOSH Level 3 Certificate in Fire Safety or equivalent Associate Membership (or higher) of IWFM, TPI, IOSH, IFSM, CIOB or other relevant professional body Good knowledge of compliance requirements for facilities management operations (hard and soft services) Knowledge of pass / fail criteria for passive fire protection systems A sound understanding of the workings of active fire safety systems Experience of undertaking building safety audits in high-rise multi occupied residential buildings Ability to logically interrogate asset / PPM records and flag any non-compliance against agreed standards Ability to manage contractors effectively ensuring required outputs and best value for the business Strong negotiation skills
EMEA Program Manager page is loaded EMEA Program Managerremote type: On-sitelocations: London, GBRtime type: Full timeposted on: Posted Todayjob requisition id: REQ489552 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Job DescriptionWe're JLL. We're a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.We're a Fortune 500 company. We work across 80 countries, in 280 different offices, with a team of over 77,000 individuals. And we look after a property portfolio of over 4bn square feet, all on behalf of our clients.If you're looking to step up your career, JLL is the perfect professional home. At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL! What this job involves As part of the JLL EMEA PMO team your role will be to provide dedicated Program Management support on any of our accounts across the region.The current position will be responsible for Integrated Program Management to one of our Client's Corporate Real Estate (CRE) portfolio, ranging from post occupancy / expansion / consolidation / exits of existing offices to fully fitted-out corporate offices in new locations. (Headcount up to 4000). This critical role provides leadership of all project stakeholders from inception stage until the project achieves operational excellence and successful handover to Facilities Management team.The client is a leading technology company and is our fastest growing and most innovative client for the EMEA region. PrM will be based at client location (where applicable) with key objective to drive internal and external stakeholders, including consultants, project managers and general contractors (GC) to exceed client / customer expectations. Major Responsibilities: This position reports into the Senior Program Manager (SPrM). The PrM will provide E2E program management leadership for all assigned projects right from briefing / initiation stage until full closeout and operational excellence / handover is achieved. Its scope involves site selection, design, budget/cost/changes, schedule, procurement and construction until handover to Facilities is completed including performance feedback and lessons learned. Drive all internal and external stakeholders - including Area Real Estate and Facilities Management (RE&FM), Transaction Management (TM), Facilities Management (FM), Space and Occupancy planning (S&O), IT, Security, EHS and all strategic partners and vendors (e.g., Designers, PM/CM & GC) to meet agreed Project Charter (customer brief, headcount, time, cost, quality and safety) Proactively identify and manage risks throughout the project lifecycle and communicate and report project issues, health status and action plan to holistically de-risk projects. Drive projects at tactical as well as operational level, with "helicopter" view, and communicate to create relationships in a solution-oriented, 'one-team' approach to de-risk all projects. Collaborate with RE&FM's and senior level clients across the business lines to interpret business needs into a Project Charter (customer brief). Ensure all necessary internal and external project approvals are sought and governance processes are followed (not excluding Project charter, spend and transaction approvals, design authority approvals, procurement approvals, legal approvals, landlord lease compliance activities, wayleaves, building licenses and occupation licenses). All additional duties commensurate to the level of the role. Graduation / professional qualification in Construction, Engineering or Architecture. A minimum of 8 years' experience of delivering complex commercial fit-outs in corporate / international environment. Leadership - Ability to manage and influence a high performing team (in-location and virtual) Proactive communicator - Be able to work within an entrepreneurial culture delivering solutions, providing leadership and effective communication to anticipate, mitigate and de-risk. Ability to see larger picture - Be able to simultaneously act as a program manager, CRE ambassador, educator, analyst and solutions architect on a number of different projects. Biased for action - Flexible and agile with ability to work effectively in ambiguous environment, thinks out of box for solutions based on risk calculations Ownership and accountability - Expert in project management, financial rigor and value engineer throughout project process, prioritization of schedule, work backwards from customer requirements to de-risk key deliverables and processes on critical path, all within an evolving governance structure. Curious and eager to learn and ask questions, knows the limitations and not afraid to reach out or challenge / disagree and commit Self-driven and motivator - Leads, initiates, and proactive drive all stakeholder as One Team to meet their deliverables and timeline. Passionate about successfully delivering projects under their responsibility. Excellent organisational skills, with ability to effectively prioritise workload daily, to ensure always working smart and not hard. Ability to draft, analyse and select the most appropriate project procurement strategy. Expert in the analysis and management of all project stakeholders (internal & external) throughout the project lifecycle to deliver the required result. Be able to win the trust and cooperation of key project stakeholders. Passionate for office design and workplace strategy, well versed in current trends and innovations. Be able to work autonomously, in multiple locations, travelling internationally on a regular basis. What you can expect from us You'll join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things.Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. We'll offer you a competitive salary and benefits package.Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you Apply today! Location: On-site -London, GBR Job Tags: If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading
Mar 09, 2026
Full time
EMEA Program Manager page is loaded EMEA Program Managerremote type: On-sitelocations: London, GBRtime type: Full timeposted on: Posted Todayjob requisition id: REQ489552 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Job DescriptionWe're JLL. We're a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.We're a Fortune 500 company. We work across 80 countries, in 280 different offices, with a team of over 77,000 individuals. And we look after a property portfolio of over 4bn square feet, all on behalf of our clients.If you're looking to step up your career, JLL is the perfect professional home. At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL! What this job involves As part of the JLL EMEA PMO team your role will be to provide dedicated Program Management support on any of our accounts across the region.The current position will be responsible for Integrated Program Management to one of our Client's Corporate Real Estate (CRE) portfolio, ranging from post occupancy / expansion / consolidation / exits of existing offices to fully fitted-out corporate offices in new locations. (Headcount up to 4000). This critical role provides leadership of all project stakeholders from inception stage until the project achieves operational excellence and successful handover to Facilities Management team.The client is a leading technology company and is our fastest growing and most innovative client for the EMEA region. PrM will be based at client location (where applicable) with key objective to drive internal and external stakeholders, including consultants, project managers and general contractors (GC) to exceed client / customer expectations. Major Responsibilities: This position reports into the Senior Program Manager (SPrM). The PrM will provide E2E program management leadership for all assigned projects right from briefing / initiation stage until full closeout and operational excellence / handover is achieved. Its scope involves site selection, design, budget/cost/changes, schedule, procurement and construction until handover to Facilities is completed including performance feedback and lessons learned. Drive all internal and external stakeholders - including Area Real Estate and Facilities Management (RE&FM), Transaction Management (TM), Facilities Management (FM), Space and Occupancy planning (S&O), IT, Security, EHS and all strategic partners and vendors (e.g., Designers, PM/CM & GC) to meet agreed Project Charter (customer brief, headcount, time, cost, quality and safety) Proactively identify and manage risks throughout the project lifecycle and communicate and report project issues, health status and action plan to holistically de-risk projects. Drive projects at tactical as well as operational level, with "helicopter" view, and communicate to create relationships in a solution-oriented, 'one-team' approach to de-risk all projects. Collaborate with RE&FM's and senior level clients across the business lines to interpret business needs into a Project Charter (customer brief). Ensure all necessary internal and external project approvals are sought and governance processes are followed (not excluding Project charter, spend and transaction approvals, design authority approvals, procurement approvals, legal approvals, landlord lease compliance activities, wayleaves, building licenses and occupation licenses). All additional duties commensurate to the level of the role. Graduation / professional qualification in Construction, Engineering or Architecture. A minimum of 8 years' experience of delivering complex commercial fit-outs in corporate / international environment. Leadership - Ability to manage and influence a high performing team (in-location and virtual) Proactive communicator - Be able to work within an entrepreneurial culture delivering solutions, providing leadership and effective communication to anticipate, mitigate and de-risk. Ability to see larger picture - Be able to simultaneously act as a program manager, CRE ambassador, educator, analyst and solutions architect on a number of different projects. Biased for action - Flexible and agile with ability to work effectively in ambiguous environment, thinks out of box for solutions based on risk calculations Ownership and accountability - Expert in project management, financial rigor and value engineer throughout project process, prioritization of schedule, work backwards from customer requirements to de-risk key deliverables and processes on critical path, all within an evolving governance structure. Curious and eager to learn and ask questions, knows the limitations and not afraid to reach out or challenge / disagree and commit Self-driven and motivator - Leads, initiates, and proactive drive all stakeholder as One Team to meet their deliverables and timeline. Passionate about successfully delivering projects under their responsibility. Excellent organisational skills, with ability to effectively prioritise workload daily, to ensure always working smart and not hard. Ability to draft, analyse and select the most appropriate project procurement strategy. Expert in the analysis and management of all project stakeholders (internal & external) throughout the project lifecycle to deliver the required result. Be able to win the trust and cooperation of key project stakeholders. Passionate for office design and workplace strategy, well versed in current trends and innovations. Be able to work autonomously, in multiple locations, travelling internationally on a regular basis. What you can expect from us You'll join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things.Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. We'll offer you a competitive salary and benefits package.Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you Apply today! Location: On-site -London, GBR Job Tags: If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading
Career Choices Dewis Gyrfa Ltd
Birmingham, Staffordshire
£41,000 to £47,000 per year, 41000 - 47000 Contract Type: Permanent Hours: Full time Disability Confident: No Closing Date: 18/03/2026 About this job Equans is looking for an Assistant Estates Manager Mechanical to join our team based at the Queen Elizabeth Hospital in Birmingham on a permanent basis. This is a full-time role working 37.5 hours per week, there is also an on call rota. On offer is a competitive salary and benefits package. The role is to assist the Estates management team in the provision of Hard FM & Lifecycle Services whilst delivering a high-quality and statutory compliant maintenance service. The role will include assisting in the operation, repair and maintenance of hospital engineering services whilst working within a multi-disciplinary hard service team environment.What will you deliver?Work in collaboration with the estates management team to provide an efficient and cohesive service across the EstateDirect management of the mechanical dayshift team, ensuring performance against FM contract requirements, with work carried out in line with good industry practiceManage the performance of the acute shift teams. Assisting as required any Planned, Corrective and Reactive maintenance tasksManaging, directing, and assisting staff in a safe and efficient mannerCo-ordination of contractors on site, ensuring safe management in line with contractual obligations and health and safety at work regulation requirementsDeliver training to staff on relevant subjects as appropriate so experience is gained (e.g. toolbox talks & trade specific subject matter)Regularly meet with directly employed staff collectively, irrespective of their trade function and individually to discuss performance and complete employee appraisalsParticipation in the out of hours on call rota What can we offer you?On offer is a competitive salary and benefits package, which includes; 24 days annual leave increasing to 25 days once 2 years service is reached ( public holidays)Life Cover equivalent to 1.5 times annual salaryEmployee discount shopping schemes on major brands and retailersGym membership discounts Cycle to work scheme Holiday purchase scheme2 corporate social responsibility days per yearBroad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmesAttractive Employee Referral Rewards SchemeAccess to our growing employee networks24/7 Employee Assistance Program and access to mental wellbeing app Who are you?Mechanical Qualification in either:City & Guilds Mechanical Engineering Level 2 & 3City & Guilds Pipefitting & Plumbing Level 2 & 3City & Guilds Plumbing Level 2 & 3Relevant City & Guilds Mechanical qualificationsNational Certificate in relevant areaIWFM management course (Desirable)HNC/HND in a relevant area (Desirable) Additional AP including; Medical Gas Pipelines Systems (MGPS), specialist Ventilations Systems, Mechanical Systems, Confined Spaces (Desirable) Driving licenceThis role includes a DBS Standard check therefore ability to pass is essential. Who are we?In the UK & Ireland, Equans is a provider of sustainable facilities management and regeneration, and cutting-edge energy and digital services. Our 15,000 employees combine these activities to deliver decarbonisation across the built environment and help businesses, communities, public sector organisations and government to accelerate the transition to a low carbon, resilient world. Globally, Equans is a world leader in the energy and services sector with operations in 20 countries, 90,000 employees working on 5 continents and a turnover of 19.2 billion euros in 2024. Equans is a subsidiary of the Bouygues group. Our ambitionAt Equans, we are driven by our ambition to be recognised for our operational excellence and as the best place to work for our employees. This commitment extends to achieving global and sustainable performance through Impact, ensuring that everything we do aligns with our core values-Accountability, Respect, Team Spirit, and Service Focus. We take ownership, act with integrity, and set high standards. We listen, support, and care for one another. We collaborate and build trust to achieve shared goals, always striving to meet our customers' needs in a proactive and pragmatic way. These values shape our culture, strengthen our community, and inspire us to deliver excellence every day.What's next? If this role is of interest to you, please click below to register, apply, and track your progress A member of our Resourcing Team will review your application and be in touch. As part our commitment to better reflect the markets within which we operate, we encourage applications from women, ethnically diverse individuals and people with disabilities, along with all candidates who identify with protected characteristic groups under the Equality Act 2010.At Equans we're committed to delivering a culture where everyone's voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you'll find a welcoming and open workplace where you're supported and encouraged to be your true self at work.You'll also have access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ community), RISE (representing people from ethnic backgrounds), Veterans & Reservists, WOMEN Together (representing women in Equans), Working Parents, and Young Professionals.For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements. The Equans Resourcing Team manage this requirement. Agency involvement is not required. All related enquiries should come to the resourcing team not direct to Equans Managers. Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Mar 09, 2026
Full time
£41,000 to £47,000 per year, 41000 - 47000 Contract Type: Permanent Hours: Full time Disability Confident: No Closing Date: 18/03/2026 About this job Equans is looking for an Assistant Estates Manager Mechanical to join our team based at the Queen Elizabeth Hospital in Birmingham on a permanent basis. This is a full-time role working 37.5 hours per week, there is also an on call rota. On offer is a competitive salary and benefits package. The role is to assist the Estates management team in the provision of Hard FM & Lifecycle Services whilst delivering a high-quality and statutory compliant maintenance service. The role will include assisting in the operation, repair and maintenance of hospital engineering services whilst working within a multi-disciplinary hard service team environment.What will you deliver?Work in collaboration with the estates management team to provide an efficient and cohesive service across the EstateDirect management of the mechanical dayshift team, ensuring performance against FM contract requirements, with work carried out in line with good industry practiceManage the performance of the acute shift teams. Assisting as required any Planned, Corrective and Reactive maintenance tasksManaging, directing, and assisting staff in a safe and efficient mannerCo-ordination of contractors on site, ensuring safe management in line with contractual obligations and health and safety at work regulation requirementsDeliver training to staff on relevant subjects as appropriate so experience is gained (e.g. toolbox talks & trade specific subject matter)Regularly meet with directly employed staff collectively, irrespective of their trade function and individually to discuss performance and complete employee appraisalsParticipation in the out of hours on call rota What can we offer you?On offer is a competitive salary and benefits package, which includes; 24 days annual leave increasing to 25 days once 2 years service is reached ( public holidays)Life Cover equivalent to 1.5 times annual salaryEmployee discount shopping schemes on major brands and retailersGym membership discounts Cycle to work scheme Holiday purchase scheme2 corporate social responsibility days per yearBroad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmesAttractive Employee Referral Rewards SchemeAccess to our growing employee networks24/7 Employee Assistance Program and access to mental wellbeing app Who are you?Mechanical Qualification in either:City & Guilds Mechanical Engineering Level 2 & 3City & Guilds Pipefitting & Plumbing Level 2 & 3City & Guilds Plumbing Level 2 & 3Relevant City & Guilds Mechanical qualificationsNational Certificate in relevant areaIWFM management course (Desirable)HNC/HND in a relevant area (Desirable) Additional AP including; Medical Gas Pipelines Systems (MGPS), specialist Ventilations Systems, Mechanical Systems, Confined Spaces (Desirable) Driving licenceThis role includes a DBS Standard check therefore ability to pass is essential. Who are we?In the UK & Ireland, Equans is a provider of sustainable facilities management and regeneration, and cutting-edge energy and digital services. Our 15,000 employees combine these activities to deliver decarbonisation across the built environment and help businesses, communities, public sector organisations and government to accelerate the transition to a low carbon, resilient world. Globally, Equans is a world leader in the energy and services sector with operations in 20 countries, 90,000 employees working on 5 continents and a turnover of 19.2 billion euros in 2024. Equans is a subsidiary of the Bouygues group. Our ambitionAt Equans, we are driven by our ambition to be recognised for our operational excellence and as the best place to work for our employees. This commitment extends to achieving global and sustainable performance through Impact, ensuring that everything we do aligns with our core values-Accountability, Respect, Team Spirit, and Service Focus. We take ownership, act with integrity, and set high standards. We listen, support, and care for one another. We collaborate and build trust to achieve shared goals, always striving to meet our customers' needs in a proactive and pragmatic way. These values shape our culture, strengthen our community, and inspire us to deliver excellence every day.What's next? If this role is of interest to you, please click below to register, apply, and track your progress A member of our Resourcing Team will review your application and be in touch. As part our commitment to better reflect the markets within which we operate, we encourage applications from women, ethnically diverse individuals and people with disabilities, along with all candidates who identify with protected characteristic groups under the Equality Act 2010.At Equans we're committed to delivering a culture where everyone's voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you'll find a welcoming and open workplace where you're supported and encouraged to be your true self at work.You'll also have access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ community), RISE (representing people from ethnic backgrounds), Veterans & Reservists, WOMEN Together (representing women in Equans), Working Parents, and Young Professionals.For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements. The Equans Resourcing Team manage this requirement. Agency involvement is not required. All related enquiries should come to the resourcing team not direct to Equans Managers. Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
HVAC Maintenance Contract Business Development Manager Location: Home-based (ideally located within commuting distance to London) Salary: Up to 80,000 basic + Company Car/ Car Allowance + Commission Scheme Type: Full-Time, Permanent A highly respected and long-established M&E Hard Services Contractor (30+ years in business) is seeking an experienced and driven Area Sales / Business Development Manager. This is a field-based sales position focused on selling HVAC service and maintenance contracts to large FM providers, Tier 1 contractors, and end-users across the UK. Key Responsibilities: Build and develop relationships with senior buyers, commercial managers, contract managers, and project managers Lead strategic sales meetings with key stakeholders to present service offerings and win new business Proactively identify and target new end-user clients while managing and growing existing accounts Prepare and deliver tailored proposals, negotiate contracts, and close service agreements Act as the face of the business for prospective clients, maintaining a professional and consultative sales approach Requirements: Proven experience in B2B sales within the HVAC or building services sector A strong background in selling service contracts to large FM providers, Tier 1 contractors, and end-users A history of achieving or exceeding sales targets within a similar industry Confident and professional communicator, able to liaise at all levels including senior management Must hold a full UK driving licence Based within commutable distance to London What's On Offer: Up to 80,000 basic salary (dependent on experience) Company car or car allowance Uncapped commission structure Autonomy and flexibility with home-based working, but must be able to commute to the office in Surrey weekly Opportunity to join a well-established business with a strong reputation in the market Ready to take the next step in your sales career with a trusted HVAC service provider? Apply now to join a company that values proactive thinking, strategic sales, and long-term client relationships. Contact Nikki at Tech-People on (phone number removed) the specialist recruitment agency and business within HVAC, M&E and Utilities. Tech-people are the leading recruitment business and agency within M&E and Construction We are committed to attracting and providing a diverse workforce that reflects the communities in which our clients and stakeholders operate, helping to facilitate an environment that enables everyone to fulfil their potential.
Mar 02, 2026
Full time
HVAC Maintenance Contract Business Development Manager Location: Home-based (ideally located within commuting distance to London) Salary: Up to 80,000 basic + Company Car/ Car Allowance + Commission Scheme Type: Full-Time, Permanent A highly respected and long-established M&E Hard Services Contractor (30+ years in business) is seeking an experienced and driven Area Sales / Business Development Manager. This is a field-based sales position focused on selling HVAC service and maintenance contracts to large FM providers, Tier 1 contractors, and end-users across the UK. Key Responsibilities: Build and develop relationships with senior buyers, commercial managers, contract managers, and project managers Lead strategic sales meetings with key stakeholders to present service offerings and win new business Proactively identify and target new end-user clients while managing and growing existing accounts Prepare and deliver tailored proposals, negotiate contracts, and close service agreements Act as the face of the business for prospective clients, maintaining a professional and consultative sales approach Requirements: Proven experience in B2B sales within the HVAC or building services sector A strong background in selling service contracts to large FM providers, Tier 1 contractors, and end-users A history of achieving or exceeding sales targets within a similar industry Confident and professional communicator, able to liaise at all levels including senior management Must hold a full UK driving licence Based within commutable distance to London What's On Offer: Up to 80,000 basic salary (dependent on experience) Company car or car allowance Uncapped commission structure Autonomy and flexibility with home-based working, but must be able to commute to the office in Surrey weekly Opportunity to join a well-established business with a strong reputation in the market Ready to take the next step in your sales career with a trusted HVAC service provider? Apply now to join a company that values proactive thinking, strategic sales, and long-term client relationships. Contact Nikki at Tech-People on (phone number removed) the specialist recruitment agency and business within HVAC, M&E and Utilities. Tech-people are the leading recruitment business and agency within M&E and Construction We are committed to attracting and providing a diverse workforce that reflects the communities in which our clients and stakeholders operate, helping to facilitate an environment that enables everyone to fulfil their potential.
Go back North Staffordshire Combined Healthcare Trust PFI and Leases Manager The closing date is 10 March 2026 PFI and Leases Manager full time 37.5 hours per week Band 8a, £55,690 - £62,682 per annum The PFI and Leases Manager has lead responsibility for providing a professional property management service for the Trust, including specialist advice on leases, service charges, dilapidation settlements, Local Planning and Building regulations, acquisition and dispersal of properties, building condition surveys and construction projects. You will have lead responsibility for managing the Harplands PFI contract, including Hard FM, contractual KPI's, enforcement of contractual standards of performance and payment mechanisms. You will take the lead in preparing for the adoption of the PFI buildings from the provider in 2030. The PFI and Leases Manager works in collaboration with key clinical staff, Operational Directors/Managers and external partners to ensure the property portfolio supports delivery of the Trust's aim to be outstanding in all it does. Main duties of the job Assist the Associate Director of Estates and Capital with the development of the Estates Strategic Plan and its associated documents to ensure that the property portfolio is patient focussed and makes the most effective contribution to the delivery of the Trust's strategic objectives. Through effective planning, ensure the property portfolio adapts to the Trust's changing strategic requirements including identification and implementation of new property initiatives. Take the lead in planning for the adoption of the Harplands premises from the PFI Provider in 2030, including working with other Estates Managers to determine how its requirements will be integrated into the Trust's Estates function. For further duties and responsibilities, please refer to the attached Job Description & Person Specification. About us As a Trust we remain bold and ambitious with plans for both service and system collaborative transformation over the coming years to improve the health and wellbeing of our local people through high quality care. We pride ourselves on ensuring our team has their wellbeing put first and as such provide a range of wellness opportunities including flexible working. We are committed to the Greener NHS national ambition to becoming the world's first 'carbon net zero' national health system by 2045 (Greener NHS (england.nhs.uk). As part of this, sustainability is embedded in our strategy as one of our four key enablers. In order to deliver on this commitment, we recognise that we need a workforce that is as passionate as we are about achieving these goals, for the benefit of our service users, workforce, local communities and the planet alike. For 2024/2025, we have launched our "Proud to be Green" engagement campaign which is aligned to the targets set out in our Green Plan. As a Trust, you can be assured that we will commit to supporting you in working towards our net zero ambitions, set out in our Green Plan, through our sustainability programme. The Trust is committed to ensuring that a diverse workforce is representative and inclusive at all levels. We would very much welcome applications from all under represented groups including women, people with disabilities, people from global majority backgrounds, and those from the lesbian, gay, bi and trans communities. Job responsibilities Specialist/Technical requirementsSystems and Equipment 1. Lead manager for upkeep and interrogation of property systems containing complex information including occupation, lease details, service level agreements, six facet survey data, asbestos registers ensuring. 2. Identifies requirements for new and improved systems and equipment and prepares business cases. 3. Undertakes complex surveys and trials/testing of new systems of equipment to develop and improve the delivery of the Estates function. 4. Utilises corporate Communications and IT systems effectively. Judgements 1. Makes judgements on a range of highly complex facts and situations in response to changing priorities and competing demands including: PFI contract Leases Other complex contracts Works options, changes and costing Resources Building and health and safety regulations Time constraints to minimise loss of clinical function Procurement options for each major work Risk management Asset management Evaluation of performance against contract Analysis of specialist technical information Interpretation of legislation, technical guidance, best practice codes 2. Works autonomously in ensuring services are delivered and targets are met, interpreting and acting upon complex surveying and property. 3. Makes critical decisions in the face of conflicting priorities taking account of strategic and operational plans, risk and resources. 4. Makes judgements across a wide range of highly technical issues, taking account of the sometimes conflicting demands of legislation, health and safety requirements, healthcare standards and financial constraints. 5. Makes complex judgements consistently within the context of the CARE values and the Trusts commitment to be outstanding in all it does. Communication 1. Takes the lead on communication about complex PFI lease and other property matters with senior managers, external professionals and other stakeholders. 2. Provides, receives and analyses complex information and uses data to produce reports and communicate property, technical project related information with specialists, and non technical individuals including clinicians, Directors, Board members and stakeholders. 3. Develops and implements effective channels of communication to ensure information is disseminated in a timely and appropriate manner. Person Specification Chartered qualifications Degree level in Building Surveying or equivalent Professional registration with a relevant institution i.e. RICS, CIOB, etc Evidence of continued personal and professional development Extensive experience in a property management role Experience of managing PFI frameworks Experience of property management including leases, acquisitions and disposals IOSH/NEBOSH (Health & Safety Certificate) PRINCE 2 or similar project management certification Project Management NHS experience Experience of designing KPI frameworks and utilising them to drive service improvement Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. North Staffordshire Combined Healthcare Trust
Feb 28, 2026
Full time
Go back North Staffordshire Combined Healthcare Trust PFI and Leases Manager The closing date is 10 March 2026 PFI and Leases Manager full time 37.5 hours per week Band 8a, £55,690 - £62,682 per annum The PFI and Leases Manager has lead responsibility for providing a professional property management service for the Trust, including specialist advice on leases, service charges, dilapidation settlements, Local Planning and Building regulations, acquisition and dispersal of properties, building condition surveys and construction projects. You will have lead responsibility for managing the Harplands PFI contract, including Hard FM, contractual KPI's, enforcement of contractual standards of performance and payment mechanisms. You will take the lead in preparing for the adoption of the PFI buildings from the provider in 2030. The PFI and Leases Manager works in collaboration with key clinical staff, Operational Directors/Managers and external partners to ensure the property portfolio supports delivery of the Trust's aim to be outstanding in all it does. Main duties of the job Assist the Associate Director of Estates and Capital with the development of the Estates Strategic Plan and its associated documents to ensure that the property portfolio is patient focussed and makes the most effective contribution to the delivery of the Trust's strategic objectives. Through effective planning, ensure the property portfolio adapts to the Trust's changing strategic requirements including identification and implementation of new property initiatives. Take the lead in planning for the adoption of the Harplands premises from the PFI Provider in 2030, including working with other Estates Managers to determine how its requirements will be integrated into the Trust's Estates function. For further duties and responsibilities, please refer to the attached Job Description & Person Specification. About us As a Trust we remain bold and ambitious with plans for both service and system collaborative transformation over the coming years to improve the health and wellbeing of our local people through high quality care. We pride ourselves on ensuring our team has their wellbeing put first and as such provide a range of wellness opportunities including flexible working. We are committed to the Greener NHS national ambition to becoming the world's first 'carbon net zero' national health system by 2045 (Greener NHS (england.nhs.uk). As part of this, sustainability is embedded in our strategy as one of our four key enablers. In order to deliver on this commitment, we recognise that we need a workforce that is as passionate as we are about achieving these goals, for the benefit of our service users, workforce, local communities and the planet alike. For 2024/2025, we have launched our "Proud to be Green" engagement campaign which is aligned to the targets set out in our Green Plan. As a Trust, you can be assured that we will commit to supporting you in working towards our net zero ambitions, set out in our Green Plan, through our sustainability programme. The Trust is committed to ensuring that a diverse workforce is representative and inclusive at all levels. We would very much welcome applications from all under represented groups including women, people with disabilities, people from global majority backgrounds, and those from the lesbian, gay, bi and trans communities. Job responsibilities Specialist/Technical requirementsSystems and Equipment 1. Lead manager for upkeep and interrogation of property systems containing complex information including occupation, lease details, service level agreements, six facet survey data, asbestos registers ensuring. 2. Identifies requirements for new and improved systems and equipment and prepares business cases. 3. Undertakes complex surveys and trials/testing of new systems of equipment to develop and improve the delivery of the Estates function. 4. Utilises corporate Communications and IT systems effectively. Judgements 1. Makes judgements on a range of highly complex facts and situations in response to changing priorities and competing demands including: PFI contract Leases Other complex contracts Works options, changes and costing Resources Building and health and safety regulations Time constraints to minimise loss of clinical function Procurement options for each major work Risk management Asset management Evaluation of performance against contract Analysis of specialist technical information Interpretation of legislation, technical guidance, best practice codes 2. Works autonomously in ensuring services are delivered and targets are met, interpreting and acting upon complex surveying and property. 3. Makes critical decisions in the face of conflicting priorities taking account of strategic and operational plans, risk and resources. 4. Makes judgements across a wide range of highly technical issues, taking account of the sometimes conflicting demands of legislation, health and safety requirements, healthcare standards and financial constraints. 5. Makes complex judgements consistently within the context of the CARE values and the Trusts commitment to be outstanding in all it does. Communication 1. Takes the lead on communication about complex PFI lease and other property matters with senior managers, external professionals and other stakeholders. 2. Provides, receives and analyses complex information and uses data to produce reports and communicate property, technical project related information with specialists, and non technical individuals including clinicians, Directors, Board members and stakeholders. 3. Develops and implements effective channels of communication to ensure information is disseminated in a timely and appropriate manner. Person Specification Chartered qualifications Degree level in Building Surveying or equivalent Professional registration with a relevant institution i.e. RICS, CIOB, etc Evidence of continued personal and professional development Extensive experience in a property management role Experience of managing PFI frameworks Experience of property management including leases, acquisitions and disposals IOSH/NEBOSH (Health & Safety Certificate) PRINCE 2 or similar project management certification Project Management NHS experience Experience of designing KPI frameworks and utilising them to drive service improvement Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. North Staffordshire Combined Healthcare Trust
JLL empowers you to shape a brighter way .Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. JLL Workplace Management (WPM) UK/I Sales & Solutions Lead (Director) Role Introduction Workplace Management Services (WPM) is the specialist FM, engineering and soft services division of JLL. The position requires someone to lead the entire sales solution process from prospecting through implementation, with key responsibilities being: Building custom solutions and staffing models for engineering and integrated IFM opportunities in the UK/I. Coordinating cross-functional teams to develop winning proposals Managing the RFP process and client negotiations Maintaining competitive intelligence and market knowledge Achieving specific win rate targets (>40% for new business, >80% for expansions, >95% for renewals)The role demands 10-15 years of M&E and IFM solution selling experience with a proven track record of exceeding £1M CI annual sales targets Core Accountabilities Strategic Sales Leadership Ultimate accountability for prospecting, generating, and solutioning M&E (Mechanical & Electrical) and IFM (Integrated Facilities Management) opportunities from inception to implementation Partner with senior leadership (Head of Sector, Growth and Value Director) to drive business growth S olution Development & Coordination Build custom teams to develop staffing models, savings projections, and technology offerings Create compelling M&E value propositions for client presentations Coordinate integrated solutions across multiple service lines Client Engagement & Relationship Management Lead client-facing activities including site tours and "yellow pad" sessions Understand and diagnose client requirements to customize solutions Engage internal subject matter experts throughout the client journey Financial & Commercial Management Own pro forma development during RFP negotiations Manage portfolio cost modeling and financial pricing models Handle operational costing including resources, IT, mobilization, and fleet Partner with legal/commercial teams on final agreements Business Intelligence & Market Knowledge Maintain current understanding of competitive landscape and market conditions Stay updated on organizational capabilities, systems, and processes Leverage data from previous pursuits to develop market intelligence Identify additional growth opportunities during RFP processes Process & Performance Management Utilize CRM systems (Salesforce) for pipeline management Follow established sales protocols while supporting process improvements Participate in monthly pipeline calls and share best practices Coordinate with Solutions Teams, BDMs, and Pricing Managers Key Performance Measures: Drive profitable YOY sales growth in technical M&E solutions Collaborate effectively to achieve team and firm objectives Coordinate solution resources across geographies for quality proposals Lead solution processes with subject matter experts to create competitive offerings Ensure financial viability and operational readiness for client requirements Facilitate smooth operational handoffs with transition and account teams Support account mobilization and maintain positive client relationships Design enterprise-level M&E solutions including organizational structure and transition planning Identify and mitigate risks in pricing, mobilization, and delivery Develop go-to-market strategies with clients for M&E service delivery Location: On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
Feb 27, 2026
Full time
JLL empowers you to shape a brighter way .Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. JLL Workplace Management (WPM) UK/I Sales & Solutions Lead (Director) Role Introduction Workplace Management Services (WPM) is the specialist FM, engineering and soft services division of JLL. The position requires someone to lead the entire sales solution process from prospecting through implementation, with key responsibilities being: Building custom solutions and staffing models for engineering and integrated IFM opportunities in the UK/I. Coordinating cross-functional teams to develop winning proposals Managing the RFP process and client negotiations Maintaining competitive intelligence and market knowledge Achieving specific win rate targets (>40% for new business, >80% for expansions, >95% for renewals)The role demands 10-15 years of M&E and IFM solution selling experience with a proven track record of exceeding £1M CI annual sales targets Core Accountabilities Strategic Sales Leadership Ultimate accountability for prospecting, generating, and solutioning M&E (Mechanical & Electrical) and IFM (Integrated Facilities Management) opportunities from inception to implementation Partner with senior leadership (Head of Sector, Growth and Value Director) to drive business growth S olution Development & Coordination Build custom teams to develop staffing models, savings projections, and technology offerings Create compelling M&E value propositions for client presentations Coordinate integrated solutions across multiple service lines Client Engagement & Relationship Management Lead client-facing activities including site tours and "yellow pad" sessions Understand and diagnose client requirements to customize solutions Engage internal subject matter experts throughout the client journey Financial & Commercial Management Own pro forma development during RFP negotiations Manage portfolio cost modeling and financial pricing models Handle operational costing including resources, IT, mobilization, and fleet Partner with legal/commercial teams on final agreements Business Intelligence & Market Knowledge Maintain current understanding of competitive landscape and market conditions Stay updated on organizational capabilities, systems, and processes Leverage data from previous pursuits to develop market intelligence Identify additional growth opportunities during RFP processes Process & Performance Management Utilize CRM systems (Salesforce) for pipeline management Follow established sales protocols while supporting process improvements Participate in monthly pipeline calls and share best practices Coordinate with Solutions Teams, BDMs, and Pricing Managers Key Performance Measures: Drive profitable YOY sales growth in technical M&E solutions Collaborate effectively to achieve team and firm objectives Coordinate solution resources across geographies for quality proposals Lead solution processes with subject matter experts to create competitive offerings Ensure financial viability and operational readiness for client requirements Facilitate smooth operational handoffs with transition and account teams Support account mobilization and maintain positive client relationships Design enterprise-level M&E solutions including organizational structure and transition planning Identify and mitigate risks in pricing, mobilization, and delivery Develop go-to-market strategies with clients for M&E service delivery Location: On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
Facilities Coordinator Hard Services The Role Reporting to Geography WFM Lead, responsibility for day to day aspects of management of Hard Service related items within the office. Total ownership/accountability for the management of contracts within their remit. To provide a safe, clean and comfortable work environment for members, and maintain a visible presence and responsive service within the offices. Key Responsibilities Operational responsibility for day to day running of hard service contracts, to include delivery of planned and reactive maintenance. Forward planning and, in conjunction with WFM Lead, management of finances for achieving financial targets, budget management and review. Regular review of contracts/SLAs to include monthly meetings/quarterly reviews and reports with WFM Lead. Strong understanding of legal compliance to include H&S, energy, quality and environmental in line with responsibilities as outlined in the firm's Management System. Timely review and updates to Arup's HSE Log for relevant locations. Maintaining of Contractors' details, to include contracts/SLAs, insurances, records of site inductions, service reports, engineer competencies etc. and identifying opportunities for re-tendering/securing cost efficiencies. Reviewing facilities requests & validating supporting information and assisting with monitoring and management of associated workflow. Familiarity & understanding of current H&S requirements to support a safe working environment, with willingness to complete training as required. Supporting contractor management on site, by timely review of contractor RAMS, and the administration of e-permits (access permits & permits to work) and contractor inductions/site briefings where necessary. Maintaining close working relationships with teams based at site to offer support in managing the immediate workplace experience within the office environment, and communicate planned activities accordingly. Tracking planned & anticipated contractor attendance in line agreed dates/programme, including with main FM provider and ad-hoc contractors. Regular interaction with housekeeping contractors and Workplace Experience Assistants/Coordinators in order to respond to immediate issues. Ability and willingness to travel to other sites within the region to offer support as required for wider WFM team, stakeholder engagement, contractor meetings etc. Regular auditing and review of offices for safety, compliance and improvement. Overseeing project works as required - some flexibility required to support some out of hours. Front of House cover as required. Key Skills and Experience Required Resilient under pressure and be able to converse confidently with staff, customers and suppliers at all levels. Have general knowledge of site plant, equipment and office services. Good problem solving and analytical skills. Clear and logical thinker. Team player and self-motivator. Strong work ethic. Compliance/knowledge of current legislation. Exhibit a positive and enthusiastic attitude. Desirable Skills and Experience Minimum of 5 years' experience of managing maintenance activity. Good, all-round knowledge of various engineering disciplines e.g. Electrical, Mechanical, and Civil or Facilities Management. Demonstrate experience of coordinating and managing building maintenance and good awareness of fit-out, churn and H&S issues. Able to think on their feet and change their approach as required. Understands the importance of process, reports and paperwork. Knowledge of CAFM systems. Knowledge of ePermits system. Qualifications Degree or industry specific qualification such as IWFM Certificate or 5 years of experience within the field of expertise. IOSH desirable, or willingness to complete IOSH Training. NEBOSH desirable, or willingness to complete NEBOSH Training. First Aid & Fire Marshal trained or desire to be.
Feb 17, 2026
Full time
Facilities Coordinator Hard Services The Role Reporting to Geography WFM Lead, responsibility for day to day aspects of management of Hard Service related items within the office. Total ownership/accountability for the management of contracts within their remit. To provide a safe, clean and comfortable work environment for members, and maintain a visible presence and responsive service within the offices. Key Responsibilities Operational responsibility for day to day running of hard service contracts, to include delivery of planned and reactive maintenance. Forward planning and, in conjunction with WFM Lead, management of finances for achieving financial targets, budget management and review. Regular review of contracts/SLAs to include monthly meetings/quarterly reviews and reports with WFM Lead. Strong understanding of legal compliance to include H&S, energy, quality and environmental in line with responsibilities as outlined in the firm's Management System. Timely review and updates to Arup's HSE Log for relevant locations. Maintaining of Contractors' details, to include contracts/SLAs, insurances, records of site inductions, service reports, engineer competencies etc. and identifying opportunities for re-tendering/securing cost efficiencies. Reviewing facilities requests & validating supporting information and assisting with monitoring and management of associated workflow. Familiarity & understanding of current H&S requirements to support a safe working environment, with willingness to complete training as required. Supporting contractor management on site, by timely review of contractor RAMS, and the administration of e-permits (access permits & permits to work) and contractor inductions/site briefings where necessary. Maintaining close working relationships with teams based at site to offer support in managing the immediate workplace experience within the office environment, and communicate planned activities accordingly. Tracking planned & anticipated contractor attendance in line agreed dates/programme, including with main FM provider and ad-hoc contractors. Regular interaction with housekeeping contractors and Workplace Experience Assistants/Coordinators in order to respond to immediate issues. Ability and willingness to travel to other sites within the region to offer support as required for wider WFM team, stakeholder engagement, contractor meetings etc. Regular auditing and review of offices for safety, compliance and improvement. Overseeing project works as required - some flexibility required to support some out of hours. Front of House cover as required. Key Skills and Experience Required Resilient under pressure and be able to converse confidently with staff, customers and suppliers at all levels. Have general knowledge of site plant, equipment and office services. Good problem solving and analytical skills. Clear and logical thinker. Team player and self-motivator. Strong work ethic. Compliance/knowledge of current legislation. Exhibit a positive and enthusiastic attitude. Desirable Skills and Experience Minimum of 5 years' experience of managing maintenance activity. Good, all-round knowledge of various engineering disciplines e.g. Electrical, Mechanical, and Civil or Facilities Management. Demonstrate experience of coordinating and managing building maintenance and good awareness of fit-out, churn and H&S issues. Able to think on their feet and change their approach as required. Understands the importance of process, reports and paperwork. Knowledge of CAFM systems. Knowledge of ePermits system. Qualifications Degree or industry specific qualification such as IWFM Certificate or 5 years of experience within the field of expertise. IOSH desirable, or willingness to complete IOSH Training. NEBOSH desirable, or willingness to complete NEBOSH Training. First Aid & Fire Marshal trained or desire to be.
