Excellent opportunity for an experienced Head of Technical Services to join the technical department of a global manufacturer of construction chemicals. Their vast product range includes building products such as concrete repair, renders, industrial flooring, waterproofing, cementitious & resin products etc. The main purpose of the role of Head of Technical Services will be to lead the technical team in the services offered to their varying customer base. This will include technical sales support, product development, technical customer assistance, product application testing, product claim management and the development of technical specifications for projects in accordance with NBS requirements. Duties & Responsibilities of the Head of Technical Services will include:- Recruitment and selection of new team members. Develop and regularly evaluate the team to ensure the efficient operation of the function. Address performance/absence issues in a timely manner and in full to achieve department objectives. To manage the skill set of the team ensuring all aspects of the ceramic line are covered for both the theoretical and practical applications. Responsible for the achievement of the individual, team and company objectives as set out by the Technical Director and the business. To develop the team in all aspects of their profession. To work alongside the training team in developing the accredited applicator requirements Ensure that all company and NBS recommendations, specifications and visit reports are completed on time and are accurately presented in the correct format. To write own and proof-read others checking all company and NBS recommendations, specifications and visit reports prior to them being issued. To work closely in conjunction with the business management, and sales & marketing to reinforce the company's position in respect to product, market, and industry trends through the provision of technical assistance and support to the customer base. Maintain specialist application and product technical knowledge for multiple groups of the company's products and ensure continuous professional development is carried out. Will be required to improve own product knowledge into other product groups as determined by the Company. Maintain up to date knowledge of all products. The Head of Technical Services must maintain up to date knowledge of the International and British Standards relative to all product ranges. They must ensure that changes in standards are communicated and recorded within the business. The Head Of Technical Services must strive to be involved in the development of the standards. Develop technical solutions to reported problems with the company's products. These may be communicated direct by the customer, through the commercial team. These activities are the normal daily functions of the Technical dept and are intended to resolve problems encountered by a product user. Be prepared to defend any technical decisions made in a Court of Law in conjunction with senior management and Legal Representatives. Provide on-site product support to customers, end users, and field sales as part of new product development. Will accurately record details of activities performed at the site including working conditions, time, temperatures, humidity, personnel involved, products used, preparation and post application activities and all relevant information that will allow a third party the opportunity to make a full technical appraisal of the site application. All details to be presented in official technical reports. To support the Product coordination team and the relevant Category Manager following the processes for development and or change to technical data, Packaging, literature. Essential Requirements for the Head of Technical Services include:- Demonstrative experience as Head of Technical Services / Technical Manager within a building products environment. A relevant qualification withing a building and construction discipline or c10 years experience within the building and construction sector. Process driven with a good understanding of ISO 9001. Experience of NBS, NBS Chorus and NBS Source. Previous experience of managing a team. The ability to manage complaints in a professional manner. The practical application of building materials and the ability to demonstrate these to groups. Excellent organisation and critical thinking skills. MS Office literacy. Experience of developing specifications and systems to deliver critical information. Able to give technical support for CPD presentations. Ability to calculate project quantities. Full UK driving licence. This senior level role is based at Head Office Monday to Friday, with some flexibility for remote working and excellent development potential. As well as the advertised salary, there will be a bonus, company car, pension, phone, laptop and free on-site parking. If you feel you have the skills and experience required for this senior role, please apply immediately. The role is available now, but notice periods are fine.
Jul 05, 2025
Full time
Excellent opportunity for an experienced Head of Technical Services to join the technical department of a global manufacturer of construction chemicals. Their vast product range includes building products such as concrete repair, renders, industrial flooring, waterproofing, cementitious & resin products etc. The main purpose of the role of Head of Technical Services will be to lead the technical team in the services offered to their varying customer base. This will include technical sales support, product development, technical customer assistance, product application testing, product claim management and the development of technical specifications for projects in accordance with NBS requirements. Duties & Responsibilities of the Head of Technical Services will include:- Recruitment and selection of new team members. Develop and regularly evaluate the team to ensure the efficient operation of the function. Address performance/absence issues in a timely manner and in full to achieve department objectives. To manage the skill set of the team ensuring all aspects of the ceramic line are covered for both the theoretical and practical applications. Responsible for the achievement of the individual, team and company objectives as set out by the Technical Director and the business. To develop the team in all aspects of their profession. To work alongside the training team in developing the accredited applicator requirements Ensure that all company and NBS recommendations, specifications and visit reports are completed on time and are accurately presented in the correct format. To write own and proof-read others checking all company and NBS recommendations, specifications and visit reports prior to them being issued. To work closely in conjunction with the business management, and sales & marketing to reinforce the company's position in respect to product, market, and industry trends through the provision of technical assistance and support to the customer base. Maintain specialist application and product technical knowledge for multiple groups of the company's products and ensure continuous professional development is carried out. Will be required to improve own product knowledge into other product groups as determined by the Company. Maintain up to date knowledge of all products. The Head of Technical Services must maintain up to date knowledge of the International and British Standards relative to all product ranges. They must ensure that changes in standards are communicated and recorded within the business. The Head Of Technical Services must strive to be involved in the development of the standards. Develop technical solutions to reported problems with the company's products. These may be communicated direct by the customer, through the commercial team. These activities are the normal daily functions of the Technical dept and are intended to resolve problems encountered by a product user. Be prepared to defend any technical decisions made in a Court of Law in conjunction with senior management and Legal Representatives. Provide on-site product support to customers, end users, and field sales as part of new product development. Will accurately record details of activities performed at the site including working conditions, time, temperatures, humidity, personnel involved, products used, preparation and post application activities and all relevant information that will allow a third party the opportunity to make a full technical appraisal of the site application. All details to be presented in official technical reports. To support the Product coordination team and the relevant Category Manager following the processes for development and or change to technical data, Packaging, literature. Essential Requirements for the Head of Technical Services include:- Demonstrative experience as Head of Technical Services / Technical Manager within a building products environment. A relevant qualification withing a building and construction discipline or c10 years experience within the building and construction sector. Process driven with a good understanding of ISO 9001. Experience of NBS, NBS Chorus and NBS Source. Previous experience of managing a team. The ability to manage complaints in a professional manner. The practical application of building materials and the ability to demonstrate these to groups. Excellent organisation and critical thinking skills. MS Office literacy. Experience of developing specifications and systems to deliver critical information. Able to give technical support for CPD presentations. Ability to calculate project quantities. Full UK driving licence. This senior level role is based at Head Office Monday to Friday, with some flexibility for remote working and excellent development potential. As well as the advertised salary, there will be a bonus, company car, pension, phone, laptop and free on-site parking. If you feel you have the skills and experience required for this senior role, please apply immediately. The role is available now, but notice periods are fine.
Wyse London are looking for a talented Store Manager, to manage their Kings Road store. The Store Manager will be responsible for the overall management of the store, maintaining and achieving high operational and merchandising standards and goals, building a highly motivated team and developing Sales Consultants to the next level. The Store Manager will also be responsible in ensuring the successful mobilisation of the store with the Head Office Team. The Store Manager will also assist in recruiting the rest of the team. Main responsibilities will include: Meet and greet customers and act as a Brand Ambassador for the Wyse Brand. Analyse available sales reports and data to determine the needs of the business and set business strategies Continuously motivate staff to meet assigned sales and productivity goals Support the development of Sales Consultants' sales techniques, ensuring utilisation of elevated levels of sales and service to maximise sales Demonstrate an in-depth knowledge of the merchandise; ensure selling staff are fluent in all aspects of product knowledge Demonstrate sales leadership for staff by playing an active role on the sales floor Communicates company set KPI's and identifies strategies to ensure performance standards are met Person specification: Enthusiastic, self-confident, well presented and self-motivated Self-starter Strong problem-solving attitude Demonstrable success gained as Store Manager with recognised luxury retail brand Understands and represents the luxury lifestyle image of the brand Strong business acumen-use of business analytics Excellent interpersonal and communication skills Demonstrate leadership capabilities and regularly exceeds expectations A problem solver with a can do attitude 23 days annual leave (excluding bank holidays)
Jul 05, 2025
Full time
Wyse London are looking for a talented Store Manager, to manage their Kings Road store. The Store Manager will be responsible for the overall management of the store, maintaining and achieving high operational and merchandising standards and goals, building a highly motivated team and developing Sales Consultants to the next level. The Store Manager will also be responsible in ensuring the successful mobilisation of the store with the Head Office Team. The Store Manager will also assist in recruiting the rest of the team. Main responsibilities will include: Meet and greet customers and act as a Brand Ambassador for the Wyse Brand. Analyse available sales reports and data to determine the needs of the business and set business strategies Continuously motivate staff to meet assigned sales and productivity goals Support the development of Sales Consultants' sales techniques, ensuring utilisation of elevated levels of sales and service to maximise sales Demonstrate an in-depth knowledge of the merchandise; ensure selling staff are fluent in all aspects of product knowledge Demonstrate sales leadership for staff by playing an active role on the sales floor Communicates company set KPI's and identifies strategies to ensure performance standards are met Person specification: Enthusiastic, self-confident, well presented and self-motivated Self-starter Strong problem-solving attitude Demonstrable success gained as Store Manager with recognised luxury retail brand Understands and represents the luxury lifestyle image of the brand Strong business acumen-use of business analytics Excellent interpersonal and communication skills Demonstrate leadership capabilities and regularly exceeds expectations A problem solver with a can do attitude 23 days annual leave (excluding bank holidays)
Production Planner Hemel Hempstead 15.50 -17.00p/h To ensure efficient coordination of production planning, procurement communication, and warehouse management, while supporting manufacturing operations. The role also involves ensuring timely material availability, accurate work order management, and administrative support for production teams. This position will work closely with Production Managers, Procurement, and the Warehouse team to meet production and dispatch requirements. Key Responsibilities Report missing production orders to Production Managers (PMs) and manage communication via Teams for real-time updates. Identify and report missing items to Procurement through Teams to ensure timely supply and production continuity. Verify availability of requested parts (components, edging, boards) and ensure sufficient stock levels. Release Work Orders (WO) and Pick Lists (PL) to the appropriate "released" bucket in the ERP system (BC). Create and manage warehouse picks and update stock locations when needed to address missing items. Coordinate with PMs to ensure jobs are planned, verified, and documented 10 days before dispatch. Update any changes in dispatch dates and communicate them effectively with production teams. Print material requisition forms (picking lists) from BC and ensure timely distribution to the production floor. Create picking lists for outsourced jobs and communicate them to production teams. Provide lists of outsourced jobs and monitor progress to ensure alignment with production schedules. Report any discrepancies or mistakes on Work Orders, Pick Lists, and Production Orders to the relevant teams for cor-rection. Key Skills and Capabilities Required Capable of coordinating cross-functional teams. Can train, and empower team members to achieve their best performance. Strong awareness of health and safety protocols in a manufacturing environment, ensuring safety standards are met in all processes. Flexible and able to adapt to changing priorities, ensuring internal and external customer commitments are honoured. Demonstrates problem-solving skills to overcome obstacles in production and workflow. Competent with Microsoft Office programs, particularly Excel (including building spreadsheets from scratch) and Pow-erPoint, for reporting and presenting. Familiarity with ERP systems (e.g., Microsoft Dynamics Business Central) for work order management, stock updates, and job tracking. Hours Monday to Thursday: 6: 45am - 3: 45pm Friday: 6:45am - 1:15pm How to Apply: If you have the above skills and wish to be considered for this position or find out more details then please contact Insha Khursheed on (phone number removed) or submit your CV to Insha.Khursheed (url removed) alternatively, apply to this advert! Why work with Proactive? Proactive Global is an industry leading, specialist engineering recruitment agency focused on the automation, manufacturing and robotics sectors. We offer specialist recruitment services to a niche customer base, vetting that our clients offer the best opportunities for your career. Proactive encourages and promotes equality and diversity within the workforce. We act with honesty, integrity and impartiality, ensuring your application is considered on its own merits and without bias. When registering with Proactive you will have the opportunity to apply for some of the most interesting, specialist, opportunities in the marketplace, with the biggest companies in the sector. Follow us on Linkedin and Facebook for industry news and download our app for live notifications about newly listed vacancies. We look forward to helping you find your next role! Proactive Global is committed to equality in the workplace and is an equal opportunity employer. Proactive Global is acting as an Employment Business in relation to this vacancy.
Jul 05, 2025
Full time
Production Planner Hemel Hempstead 15.50 -17.00p/h To ensure efficient coordination of production planning, procurement communication, and warehouse management, while supporting manufacturing operations. The role also involves ensuring timely material availability, accurate work order management, and administrative support for production teams. This position will work closely with Production Managers, Procurement, and the Warehouse team to meet production and dispatch requirements. Key Responsibilities Report missing production orders to Production Managers (PMs) and manage communication via Teams for real-time updates. Identify and report missing items to Procurement through Teams to ensure timely supply and production continuity. Verify availability of requested parts (components, edging, boards) and ensure sufficient stock levels. Release Work Orders (WO) and Pick Lists (PL) to the appropriate "released" bucket in the ERP system (BC). Create and manage warehouse picks and update stock locations when needed to address missing items. Coordinate with PMs to ensure jobs are planned, verified, and documented 10 days before dispatch. Update any changes in dispatch dates and communicate them effectively with production teams. Print material requisition forms (picking lists) from BC and ensure timely distribution to the production floor. Create picking lists for outsourced jobs and communicate them to production teams. Provide lists of outsourced jobs and monitor progress to ensure alignment with production schedules. Report any discrepancies or mistakes on Work Orders, Pick Lists, and Production Orders to the relevant teams for cor-rection. Key Skills and Capabilities Required Capable of coordinating cross-functional teams. Can train, and empower team members to achieve their best performance. Strong awareness of health and safety protocols in a manufacturing environment, ensuring safety standards are met in all processes. Flexible and able to adapt to changing priorities, ensuring internal and external customer commitments are honoured. Demonstrates problem-solving skills to overcome obstacles in production and workflow. Competent with Microsoft Office programs, particularly Excel (including building spreadsheets from scratch) and Pow-erPoint, for reporting and presenting. Familiarity with ERP systems (e.g., Microsoft Dynamics Business Central) for work order management, stock updates, and job tracking. Hours Monday to Thursday: 6: 45am - 3: 45pm Friday: 6:45am - 1:15pm How to Apply: If you have the above skills and wish to be considered for this position or find out more details then please contact Insha Khursheed on (phone number removed) or submit your CV to Insha.Khursheed (url removed) alternatively, apply to this advert! Why work with Proactive? Proactive Global is an industry leading, specialist engineering recruitment agency focused on the automation, manufacturing and robotics sectors. We offer specialist recruitment services to a niche customer base, vetting that our clients offer the best opportunities for your career. Proactive encourages and promotes equality and diversity within the workforce. We act with honesty, integrity and impartiality, ensuring your application is considered on its own merits and without bias. When registering with Proactive you will have the opportunity to apply for some of the most interesting, specialist, opportunities in the marketplace, with the biggest companies in the sector. Follow us on Linkedin and Facebook for industry news and download our app for live notifications about newly listed vacancies. We look forward to helping you find your next role! Proactive Global is committed to equality in the workplace and is an equal opportunity employer. Proactive Global is acting as an Employment Business in relation to this vacancy.
Contracts Manager Main Contractor Surrey / Berkshire Temp to Perm Day rate Circa 350 a day plus Start July 2025 Contracts Manager Role for a traditional building contractor, with an excellent name, who allow you the autonomy to deliver projects from start to finish, without the excessive red tape and typical tier 1 protocols The Company The building contractor takes of projects of varied nature, education, local authority, commercial, Industrial. The building contractor has always been known to have an excellent reputation, focusing on the delivery of construction projects ranging from 1m - 10m, including refurbishment, new build and Cut and Carve. The Candidate The Candidate we are looking for is someone who can prove longevity experience working as a Project Manager / Contracts Manager across varied sectors, on projects up to 10m value. The candidate would be responsible for 2/3 smaller projects of 3/4m value. The Project Initially looking for someone for a Shell & Core of an Industrial Warehouse, - works including Shell / Floor Slab & External works. Project Value 5.5m. Following a secondary project to oversee towards Milton Keynes, in the months ahead. They require someone to be site based to begin with as a Project Manager, & later picking up the Contracts Manager role, with Site Management reporting in to them. Responsibilities of / client wish list for the Contracts Manager: Attendance and preparation of pre-tender and tender interviews Overall responsibility of up to 2 sites Preparation of the tender submissions working alongside the estimating team Production of tender programmes using Microsoft Projects or Asta or Commander. Understanding of JCT Dnb Contracts. Understanding of Building Safety Act. Implementation of the company procedures on site Implementation of the Health and Safety procedures Progress reporting and the production of the board reports Coordination of the design teams and contractor design packages. Suitable candidates will ideally be able to demonstrate recent work history on similar schemes as Contracts Manager with a reputable main contractor Good all round building experience on projects from 1m - 25m Time spent with previous employers is important Design & Build Experience On offer for the above position is an exciting opportunity for a Project Manager to join a privately owned main contractor, where the owners are personable, supportive and allow the managers to manage and be themselves. If this contracts manager position in Surrey/Berkshire sounds of interest, or you just wish to have a confidential about your current situation, then please feel free to email (url removed) or call on (phone number removed) To view all of our current Contracts Manager positions in London, Kent or nationwide, then please visit our website; (url removed) or register for alerts on our App (available on the App Store and on Google play).
Jul 04, 2025
Contractor
Contracts Manager Main Contractor Surrey / Berkshire Temp to Perm Day rate Circa 350 a day plus Start July 2025 Contracts Manager Role for a traditional building contractor, with an excellent name, who allow you the autonomy to deliver projects from start to finish, without the excessive red tape and typical tier 1 protocols The Company The building contractor takes of projects of varied nature, education, local authority, commercial, Industrial. The building contractor has always been known to have an excellent reputation, focusing on the delivery of construction projects ranging from 1m - 10m, including refurbishment, new build and Cut and Carve. The Candidate The Candidate we are looking for is someone who can prove longevity experience working as a Project Manager / Contracts Manager across varied sectors, on projects up to 10m value. The candidate would be responsible for 2/3 smaller projects of 3/4m value. The Project Initially looking for someone for a Shell & Core of an Industrial Warehouse, - works including Shell / Floor Slab & External works. Project Value 5.5m. Following a secondary project to oversee towards Milton Keynes, in the months ahead. They require someone to be site based to begin with as a Project Manager, & later picking up the Contracts Manager role, with Site Management reporting in to them. Responsibilities of / client wish list for the Contracts Manager: Attendance and preparation of pre-tender and tender interviews Overall responsibility of up to 2 sites Preparation of the tender submissions working alongside the estimating team Production of tender programmes using Microsoft Projects or Asta or Commander. Understanding of JCT Dnb Contracts. Understanding of Building Safety Act. Implementation of the company procedures on site Implementation of the Health and Safety procedures Progress reporting and the production of the board reports Coordination of the design teams and contractor design packages. Suitable candidates will ideally be able to demonstrate recent work history on similar schemes as Contracts Manager with a reputable main contractor Good all round building experience on projects from 1m - 25m Time spent with previous employers is important Design & Build Experience On offer for the above position is an exciting opportunity for a Project Manager to join a privately owned main contractor, where the owners are personable, supportive and allow the managers to manage and be themselves. If this contracts manager position in Surrey/Berkshire sounds of interest, or you just wish to have a confidential about your current situation, then please feel free to email (url removed) or call on (phone number removed) To view all of our current Contracts Manager positions in London, Kent or nationwide, then please visit our website; (url removed) or register for alerts on our App (available on the App Store and on Google play).
locations Otis Vantage London, 10th Floor, Great West Road, Brentford, TW8 9AG, UK. time type Full time posted on Posted 2 Days Ago job requisition id Date Posted: 2025-03-27 Country: United Kingdom Location: Otis Vantage London, 10th Floor, Great West Road, Brentford, TW8 9AG, UK. Job Description Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis is growing and we are recruiting a talented Senior Project Manager. On a typical day you will: Define project objectives and manage installation projects Manage administrative and material tasks Ensure that the project runs on time and on budget, monitoring teams and/or subcontractors Work closely with the project team to mitigate any safety, ethics and quality risks Work closely with local authorities on document submissions and site inspections for a smooth project completion Ensure customer satisfaction, engineering support and improved profitability What you will need to be successful (adjust for local regulations) You have experience with the elevator and building trades (is an advantage not a MUST) Safety is your top priority You have excellent communication skills and leadership skills, and the ability to work in a highly team-oriented and dynamic environment You are self-reliant, with strong computer and organizational skills and business acumen Several years in a corporate/consultative Project Manager role What is in it for me? You will receive a long-term employment contract with the world market leader in a crisis-proof industry. We offer you remuneration in accordance with local standards We will train you intensively in the areas of technology & processes Commission on top of your salary as well as allowances that will boost your salary immensely! You will receive modern or car allowance, an iPhone, healthcare and a Pension If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge. We provide opportunities, training, and resources that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here. Become a part of the Otis team and help us ! Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at . Privacy Policy and Terms: Click on this link to read the Policy and Terms About Us We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.
Jul 04, 2025
Full time
locations Otis Vantage London, 10th Floor, Great West Road, Brentford, TW8 9AG, UK. time type Full time posted on Posted 2 Days Ago job requisition id Date Posted: 2025-03-27 Country: United Kingdom Location: Otis Vantage London, 10th Floor, Great West Road, Brentford, TW8 9AG, UK. Job Description Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis is growing and we are recruiting a talented Senior Project Manager. On a typical day you will: Define project objectives and manage installation projects Manage administrative and material tasks Ensure that the project runs on time and on budget, monitoring teams and/or subcontractors Work closely with the project team to mitigate any safety, ethics and quality risks Work closely with local authorities on document submissions and site inspections for a smooth project completion Ensure customer satisfaction, engineering support and improved profitability What you will need to be successful (adjust for local regulations) You have experience with the elevator and building trades (is an advantage not a MUST) Safety is your top priority You have excellent communication skills and leadership skills, and the ability to work in a highly team-oriented and dynamic environment You are self-reliant, with strong computer and organizational skills and business acumen Several years in a corporate/consultative Project Manager role What is in it for me? You will receive a long-term employment contract with the world market leader in a crisis-proof industry. We offer you remuneration in accordance with local standards We will train you intensively in the areas of technology & processes Commission on top of your salary as well as allowances that will boost your salary immensely! You will receive modern or car allowance, an iPhone, healthcare and a Pension If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge. We provide opportunities, training, and resources that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here. Become a part of the Otis team and help us ! Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at . Privacy Policy and Terms: Click on this link to read the Policy and Terms About Us We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.
No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you! As Deputy Manager at All Bar One New Oxford Street, you'll support the General Manager to lead a successful site. You'll use your experience to inspire team members, and work together to provide guests with an experience they won't forget. Join us at All Bar One, our stylish city centre bars. Think morning coffees to Saturday night espresso martinis, sharing tapas with friends to getting down on the dancefloor. If you fancy mixing things up, we want to hear from you. WHAT'S IN IT FOR ME? Amazing progression opportunities! We believe in growing our own talent. Last year, we promoted over 150 Deputy Managers to General Managers. A massive 33% discount across all our brands. Whether it's date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we've got you covered. 20% discount across all our brands for up to 5 friends and family. Discounts on gym memberships. Team socials - work hard, play hard! On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline to support you with whatever life throws at you. WHAT WILL I BE DOING? AS DEPUTY MANAGER YOU'LL Use your management experience to be an assistant to the General Manager in the day-to-day running of the business. Train and inspire your team to deliver food, drink, and service to be proud of. Be the role model and guide development within your team. Ensure our guests are cared for, being the host to life's memorable moments. Strive towards and achieve business targets.
Jul 04, 2025
Full time
No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you! As Deputy Manager at All Bar One New Oxford Street, you'll support the General Manager to lead a successful site. You'll use your experience to inspire team members, and work together to provide guests with an experience they won't forget. Join us at All Bar One, our stylish city centre bars. Think morning coffees to Saturday night espresso martinis, sharing tapas with friends to getting down on the dancefloor. If you fancy mixing things up, we want to hear from you. WHAT'S IN IT FOR ME? Amazing progression opportunities! We believe in growing our own talent. Last year, we promoted over 150 Deputy Managers to General Managers. A massive 33% discount across all our brands. Whether it's date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we've got you covered. 20% discount across all our brands for up to 5 friends and family. Discounts on gym memberships. Team socials - work hard, play hard! On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline to support you with whatever life throws at you. WHAT WILL I BE DOING? AS DEPUTY MANAGER YOU'LL Use your management experience to be an assistant to the General Manager in the day-to-day running of the business. Train and inspire your team to deliver food, drink, and service to be proud of. Be the role model and guide development within your team. Ensure our guests are cared for, being the host to life's memorable moments. Strive towards and achieve business targets.
Your Opportunity at ARC'TERYX: Arc'teryx Piccadilly is looking for its future Assistant Store Manager ! You lead a team of 15 team members (including Lead and Sales Associate) in partnership with your Store Manager and a second Assistant Store Manager, that delivers best in class guest experiences, building connections and committing to bold objectives both in-store and in our communities. You provide the highest level of guest experience with a passionate, talented group of product guides. You are responsible for creating a brand experience and developing a team in alignment with the Arc'teryx Vision, Purpose, and Values. You are product-obsessed and seek any chance to get outside to experiment and learn firsthand how our product performs. You inspire those around you with your commitment to education and sharing product knowledge. You prioritize your connection with nature and celebrate others doing the same. This enthusiasm for our brand, product, and values inspires your team, which in turn elevates the guest experience, creating space for everyone to find their Outer Peace. You intuitively find moments to reflect and celebrate achievements, and you create leadership development opportunities within your business to ensure the highest level of engagement for your team, and drive profitability through guest and team engagement. You are driven to pursue your own goals, both personally and professionally, and you give this same attention to your team and the business. You recognize that we create a better world, together. As an Arc'teryx Assistant Store Manager, here's what you'd be doing: Leading a team in alignment with the Arc'teryx Vision, Purpose and Values Leading and supporting the oversight and leadership of the floor which includes the five pillars of the business (experience, product, community operations and people), Supporting and leading the training and coaching of a high performing team through the lens of the Arc'teryx Guest Journey and our commitment to best-in-class guest experience Leading by example, coaching in the moment, and empowering the team to self-lead through all development plans and training opportunities provided by Arc'teryx and your leadership team Identifying and developing a store leadership talent pipeline in partnership with your Store Manager Overseeing the entire employee experience from onboarding through offboarding (hiring, training, developing, performance management, and termination) Committing to, and delivering on, bold objectives both in store and in the community Building brand presence and guest loyalty by upholding our company's mission and values Championing floor leadership and exceptional guest experience by leading from the floor 5 days of the week Empowering your team to use their best judgement in all guest service matters Supporting the Store Manager in all store operations, with areas of focus assigned by the Store Manager in alignment with the needs of the business Collaborating with the Store Manager and Community Marketing Manager to execute store events that support the company mission, drive traffic, and increase community involvement Partnering with the Store Manager to evaluate team needs on a quarterly basis to ensure staffing and team development are supporting the business both now and for the future Collaborating with the Store Manager and Community Marketing Manager to execute store events that support the community mission, drive traffic, and increase community involvement. Are you our next Assistant Store Manager? You have 2-3 years of leadership and retail management experience You have dynamic leadership skills with the ability to recruit, hire, train, lead, motivate, retain and develop future leaders You possess an entrepreneurial spirit and continuously evolve to achieve great results You have a passion for service and delivering an exceptional experience for guests Proven financial acumen to include budgeting and forecasting sales, gross margin, expense control and net profit You have proven ability to set a clear vision, align your team around common goals and foster commitment to these objectives You effectively balance autonomy and collaboration You seek the best (not necessarily the easiest) solutions, with an unwavering commitment to do what is right Your passion for leading is paralleled by your passion for getting outside and living it Strong written and verbal communication Excellent time management and problem-solving ability Efficient with Micro-soft suite (Word, Excel, Outlook, Excel, etc) Ability to lift up to 30 lbs Expectations: All employees' availability must reflect the needs of the business, which may change from time to time. The Store Manager determines the availability needs (in partnership with the Regional Manager) , and this schedule could include a combination of shift times, including mornings, evenings, and weekends All employees are expected to be available to work "Black Friday" and from the second week of December until the end of the holiday season, to be defined each year based in part on the time period guests are permitted to return holiday merchandise, on an annual basis You are fully accountable for and oversee the execution of all deliverables on the Assistant Store Manager Role and Responsibilities document, and you perform the responsibilities of the Product Guide and Lead as needed Details : Hours: Full-Time - 40 hours per week (five days a week) Compensation: Salaried - Base + Bonus Equal Opportunity Arc'teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance. Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate. All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values. Leave it Better We believe that the mountains transform us, that how we adventure matters, and that there's always a better way. Join us in creating positive change in ourselves, our communities, and the world. Live it. Get out there - the mountains make us better Disruptive evolution. In pursuit of better. Always. Commit. We set bold objectives and see them through.
Jul 04, 2025
Full time
Your Opportunity at ARC'TERYX: Arc'teryx Piccadilly is looking for its future Assistant Store Manager ! You lead a team of 15 team members (including Lead and Sales Associate) in partnership with your Store Manager and a second Assistant Store Manager, that delivers best in class guest experiences, building connections and committing to bold objectives both in-store and in our communities. You provide the highest level of guest experience with a passionate, talented group of product guides. You are responsible for creating a brand experience and developing a team in alignment with the Arc'teryx Vision, Purpose, and Values. You are product-obsessed and seek any chance to get outside to experiment and learn firsthand how our product performs. You inspire those around you with your commitment to education and sharing product knowledge. You prioritize your connection with nature and celebrate others doing the same. This enthusiasm for our brand, product, and values inspires your team, which in turn elevates the guest experience, creating space for everyone to find their Outer Peace. You intuitively find moments to reflect and celebrate achievements, and you create leadership development opportunities within your business to ensure the highest level of engagement for your team, and drive profitability through guest and team engagement. You are driven to pursue your own goals, both personally and professionally, and you give this same attention to your team and the business. You recognize that we create a better world, together. As an Arc'teryx Assistant Store Manager, here's what you'd be doing: Leading a team in alignment with the Arc'teryx Vision, Purpose and Values Leading and supporting the oversight and leadership of the floor which includes the five pillars of the business (experience, product, community operations and people), Supporting and leading the training and coaching of a high performing team through the lens of the Arc'teryx Guest Journey and our commitment to best-in-class guest experience Leading by example, coaching in the moment, and empowering the team to self-lead through all development plans and training opportunities provided by Arc'teryx and your leadership team Identifying and developing a store leadership talent pipeline in partnership with your Store Manager Overseeing the entire employee experience from onboarding through offboarding (hiring, training, developing, performance management, and termination) Committing to, and delivering on, bold objectives both in store and in the community Building brand presence and guest loyalty by upholding our company's mission and values Championing floor leadership and exceptional guest experience by leading from the floor 5 days of the week Empowering your team to use their best judgement in all guest service matters Supporting the Store Manager in all store operations, with areas of focus assigned by the Store Manager in alignment with the needs of the business Collaborating with the Store Manager and Community Marketing Manager to execute store events that support the company mission, drive traffic, and increase community involvement Partnering with the Store Manager to evaluate team needs on a quarterly basis to ensure staffing and team development are supporting the business both now and for the future Collaborating with the Store Manager and Community Marketing Manager to execute store events that support the community mission, drive traffic, and increase community involvement. Are you our next Assistant Store Manager? You have 2-3 years of leadership and retail management experience You have dynamic leadership skills with the ability to recruit, hire, train, lead, motivate, retain and develop future leaders You possess an entrepreneurial spirit and continuously evolve to achieve great results You have a passion for service and delivering an exceptional experience for guests Proven financial acumen to include budgeting and forecasting sales, gross margin, expense control and net profit You have proven ability to set a clear vision, align your team around common goals and foster commitment to these objectives You effectively balance autonomy and collaboration You seek the best (not necessarily the easiest) solutions, with an unwavering commitment to do what is right Your passion for leading is paralleled by your passion for getting outside and living it Strong written and verbal communication Excellent time management and problem-solving ability Efficient with Micro-soft suite (Word, Excel, Outlook, Excel, etc) Ability to lift up to 30 lbs Expectations: All employees' availability must reflect the needs of the business, which may change from time to time. The Store Manager determines the availability needs (in partnership with the Regional Manager) , and this schedule could include a combination of shift times, including mornings, evenings, and weekends All employees are expected to be available to work "Black Friday" and from the second week of December until the end of the holiday season, to be defined each year based in part on the time period guests are permitted to return holiday merchandise, on an annual basis You are fully accountable for and oversee the execution of all deliverables on the Assistant Store Manager Role and Responsibilities document, and you perform the responsibilities of the Product Guide and Lead as needed Details : Hours: Full-Time - 40 hours per week (five days a week) Compensation: Salaried - Base + Bonus Equal Opportunity Arc'teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance. Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate. All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values. Leave it Better We believe that the mountains transform us, that how we adventure matters, and that there's always a better way. Join us in creating positive change in ourselves, our communities, and the world. Live it. Get out there - the mountains make us better Disruptive evolution. In pursuit of better. Always. Commit. We set bold objectives and see them through.
Area Sales Manager Underfloor Heating Job Title: Area Sales Manager Underfloor Heating Products Industry Sector: Underfloor Heating, Gas Piping Systems, Metal Piping Systems, Building Services, Plumbing & Heating, HVAC, M&E Contractors, M&E, M&E Contractors, Gas Engineers, Gas Systems, Plumbing, Contractors, Heating Contractors, Specifiers, Merchants, Independent Merchants, National Merchants, Sp click apply for full job details
Jul 04, 2025
Full time
Area Sales Manager Underfloor Heating Job Title: Area Sales Manager Underfloor Heating Products Industry Sector: Underfloor Heating, Gas Piping Systems, Metal Piping Systems, Building Services, Plumbing & Heating, HVAC, M&E Contractors, M&E, M&E Contractors, Gas Engineers, Gas Systems, Plumbing, Contractors, Heating Contractors, Specifiers, Merchants, Independent Merchants, National Merchants, Sp click apply for full job details
Location This position is located at 6 The Exchange 132 Commercial St Spitalfields, London E16AZ United Kingdom Role Summary The main objective of this role is to support store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters "Peers Training Peers" philosophy. What You'll Be Doing People: Ability to recruit, motivate, develop and lead a team Manage aspects of performance development within the department team (Performance Appraisals, Individual Development Plans, Coaching and Counseling and Disciplinary actions) Recognise and develop talented individuals for advancement and growth within the organisation Uphold Company standards and act as a positive role model to others Leadership & Communication: Model the way by inspiring, motivating and encouraging teamwork Conduct productive daily meetings to ensure that goals are met Effectively delegate projects while at the same time allowing others the creativity to succeed by making their own decisions Possess excellent communication skills in both written and verbal form Managing the Environment: Oversee all levels of customer service by setting daily goals and expectations to create a positive store environment Exhibit excellent floor presence by training and coaching the store team on customer service, standards, product placement and time management Achieve Company-average mystery shop results by uphold the Company's customer service standard Operations: Perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures Achieve the store stock loss goals by overseeing adherence to loss prevention practices Assist in upholding Company Health & Safety regulations at all times in order to protect employees and customers against accidents and incidents Merchandising & Display: Manage aspects of the assigned department in collaboration with the Department Manager (if applicable) or Visual Merchandising Manager with regard to: training, shipment placement, markdowns, transfers, merchandising and store standards Understand and interpret current fashion trends in local markets in order to generate creative solutions Take an active role in ensuring floor sets for the department are well organised and scheduled appropriately Commercial Awareness: Maximise departmental sales through analytical and creative management of merchandise from receipt to sales Utilise Company reports to react to trends and drive business Stay abreast of current trends and have a sound knowledge of customer profile by keeping up to date with external influences i.e. media and local community Manage stock levels appropriately (taking into consideration the store environment) through the understanding of relevant reports and market trends Demonstrate entrepreneurial skills to achieve and exceed store targets What You'll Need Experience in a management role working in a fast paced, high volume fashion retail environment Demonstrates strong operational skills An understanding of the Urban Outfitters culture and its appeal to the local market Ability to drive sales through excellent service, strong visual presentation, and a full understanding of the business The Perks Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing: Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts: Up to 40% employee discount at all URBN Brands Travel: Season ticket loan for eligible employees Cycle to work scheme for eligible employees Continued Development: We offer structured support within the business alongside continued learning and development Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Jul 04, 2025
Full time
Location This position is located at 6 The Exchange 132 Commercial St Spitalfields, London E16AZ United Kingdom Role Summary The main objective of this role is to support store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters "Peers Training Peers" philosophy. What You'll Be Doing People: Ability to recruit, motivate, develop and lead a team Manage aspects of performance development within the department team (Performance Appraisals, Individual Development Plans, Coaching and Counseling and Disciplinary actions) Recognise and develop talented individuals for advancement and growth within the organisation Uphold Company standards and act as a positive role model to others Leadership & Communication: Model the way by inspiring, motivating and encouraging teamwork Conduct productive daily meetings to ensure that goals are met Effectively delegate projects while at the same time allowing others the creativity to succeed by making their own decisions Possess excellent communication skills in both written and verbal form Managing the Environment: Oversee all levels of customer service by setting daily goals and expectations to create a positive store environment Exhibit excellent floor presence by training and coaching the store team on customer service, standards, product placement and time management Achieve Company-average mystery shop results by uphold the Company's customer service standard Operations: Perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures Achieve the store stock loss goals by overseeing adherence to loss prevention practices Assist in upholding Company Health & Safety regulations at all times in order to protect employees and customers against accidents and incidents Merchandising & Display: Manage aspects of the assigned department in collaboration with the Department Manager (if applicable) or Visual Merchandising Manager with regard to: training, shipment placement, markdowns, transfers, merchandising and store standards Understand and interpret current fashion trends in local markets in order to generate creative solutions Take an active role in ensuring floor sets for the department are well organised and scheduled appropriately Commercial Awareness: Maximise departmental sales through analytical and creative management of merchandise from receipt to sales Utilise Company reports to react to trends and drive business Stay abreast of current trends and have a sound knowledge of customer profile by keeping up to date with external influences i.e. media and local community Manage stock levels appropriately (taking into consideration the store environment) through the understanding of relevant reports and market trends Demonstrate entrepreneurial skills to achieve and exceed store targets What You'll Need Experience in a management role working in a fast paced, high volume fashion retail environment Demonstrates strong operational skills An understanding of the Urban Outfitters culture and its appeal to the local market Ability to drive sales through excellent service, strong visual presentation, and a full understanding of the business The Perks Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing: Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts: Up to 40% employee discount at all URBN Brands Travel: Season ticket loan for eligible employees Cycle to work scheme for eligible employees Continued Development: We offer structured support within the business alongside continued learning and development Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Actively participate in the development of the organization through excellent management of the Bulgari store, achieving sales objectives, and supporting the sales team as a coach, while delivering exceptional service to clients. Job responsibilities Business Management Manage the boutique to achieve sales objectives and store KPIs, spending most of the time on the shop floor with the sales team and clients. Contribute to defining action plans based on mystery shopping and Voice of the Client results, ensuring their implementation. Client Management Proactively recruit new customers, promote and organize events to generate new business opportunities. Participate in social events to engage with clients and the community. Nurture relationships with clients both in-store and outside, implementing client database activities as per marketing guidelines. Address client concerns and disputes to ensure customer satisfaction is restored. Team Management Coach the sales team to deliver a unique and memorable shopping experience, focusing on customer service, storytelling, and selling skills. Develop the team through observation and feedback during sales activities and structured meetings. Collaborate with Sales Trainers on training plans and follow-up. Ensure team participation in training sessions to enhance knowledge on collections, selling techniques, brand stories, and security. Master of the House Maintain the store's good condition, safety, and proper functioning, ensuring adherence to visual merchandising and grooming standards. Manage store stock efficiently, proposing corrective actions based on KPIs. Ensure compliance with company policies, including discounts. Enhance the client experience through digital tools and processes. Drive store engagement on omnichannel initiatives and promote a change mindset. Market Knowledge Maintain deep knowledge of the store environment, including locations, events, and marketing activities. Stay informed about market trends, competitors, product offerings, and pricing strategies. Profile Technical skills Knowledge of store procedures and processes.
Jul 04, 2025
Full time
Actively participate in the development of the organization through excellent management of the Bulgari store, achieving sales objectives, and supporting the sales team as a coach, while delivering exceptional service to clients. Job responsibilities Business Management Manage the boutique to achieve sales objectives and store KPIs, spending most of the time on the shop floor with the sales team and clients. Contribute to defining action plans based on mystery shopping and Voice of the Client results, ensuring their implementation. Client Management Proactively recruit new customers, promote and organize events to generate new business opportunities. Participate in social events to engage with clients and the community. Nurture relationships with clients both in-store and outside, implementing client database activities as per marketing guidelines. Address client concerns and disputes to ensure customer satisfaction is restored. Team Management Coach the sales team to deliver a unique and memorable shopping experience, focusing on customer service, storytelling, and selling skills. Develop the team through observation and feedback during sales activities and structured meetings. Collaborate with Sales Trainers on training plans and follow-up. Ensure team participation in training sessions to enhance knowledge on collections, selling techniques, brand stories, and security. Master of the House Maintain the store's good condition, safety, and proper functioning, ensuring adherence to visual merchandising and grooming standards. Manage store stock efficiently, proposing corrective actions based on KPIs. Ensure compliance with company policies, including discounts. Enhance the client experience through digital tools and processes. Drive store engagement on omnichannel initiatives and promote a change mindset. Market Knowledge Maintain deep knowledge of the store environment, including locations, events, and marketing activities. Stay informed about market trends, competitors, product offerings, and pricing strategies. Profile Technical skills Knowledge of store procedures and processes.
Product Manager The COMPANY Our client is a very well-established supplier and manufacturer of materials handling and storage equipment. They offer over 45,000 lines of workplace equipment across a broad range of product categories such as PPE, screen protectors, recycling and waste bins, ladders, flooring, matting, cleaning and hygiene equipment, office furniture, access equipment, safety and security products plus many more. The ROLE Due to continued growth my Client now requires a talented Product Manager to manage strategy for specified product ranges, including sourcing products, managing supply base, negotiation and pricing and marketing of products through different selling platforms. The minutia of the role includes; Managing suppliers - including negotiating on price, rebates, marketing contributions, quality, service, etc. New supplier sourcing Review existing product range performance Select new products/product ranges Carry out competitor analysis Responsible for production of catalogue pages & other direct mail Please note that this role is office based and they do not offer a hybrid option. The CANDIDATE Our client is looking for a dynamic Product Manager with the following skill set; Product Management experience Product sourcing background Buying/purchasing Strong web skills Catalogue production This role is commutable from: Shipley Skipton Otley Guiseley Horsforth Wilsden Cullingworth Haworth Queensbury Yeadon Ilkley Halifax Bradford ALTERNATIVE JOB TITLES: Product Manager, Product Assistant, Marketing, Sourcing, Purchasing INAND1 Mana Resourcing is a specialist recruitment company working within the Engineering, Sales, IT and Commercial sectors. We are established to service and support the recruitment requirements of modern businesses and candidates alike.
Jul 04, 2025
Full time
Product Manager The COMPANY Our client is a very well-established supplier and manufacturer of materials handling and storage equipment. They offer over 45,000 lines of workplace equipment across a broad range of product categories such as PPE, screen protectors, recycling and waste bins, ladders, flooring, matting, cleaning and hygiene equipment, office furniture, access equipment, safety and security products plus many more. The ROLE Due to continued growth my Client now requires a talented Product Manager to manage strategy for specified product ranges, including sourcing products, managing supply base, negotiation and pricing and marketing of products through different selling platforms. The minutia of the role includes; Managing suppliers - including negotiating on price, rebates, marketing contributions, quality, service, etc. New supplier sourcing Review existing product range performance Select new products/product ranges Carry out competitor analysis Responsible for production of catalogue pages & other direct mail Please note that this role is office based and they do not offer a hybrid option. The CANDIDATE Our client is looking for a dynamic Product Manager with the following skill set; Product Management experience Product sourcing background Buying/purchasing Strong web skills Catalogue production This role is commutable from: Shipley Skipton Otley Guiseley Horsforth Wilsden Cullingworth Haworth Queensbury Yeadon Ilkley Halifax Bradford ALTERNATIVE JOB TITLES: Product Manager, Product Assistant, Marketing, Sourcing, Purchasing INAND1 Mana Resourcing is a specialist recruitment company working within the Engineering, Sales, IT and Commercial sectors. We are established to service and support the recruitment requirements of modern businesses and candidates alike.
Location This position is located at Westfield Stratford City, London E201EP United Kingdom Role Summary The main objective of this role is to support store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters "Peers Training Peers" philosophy. What You'll Be Doing People: Ability to recruit, motivate, develop and lead a team Manage aspects of performance development within the department team (Performance Appraisals, Individual Development Plans, Coaching and Counseling and Disciplinary actions) Recognise and develop talented individuals for advancement and growth within the organisation Uphold Company standards and act as a positive role model to others Leadership & Communication: Model the way by inspiring, motivating and encouraging teamwork Conduct productive daily meetings to ensure that goals are met Effectively delegate projects while at the same time allowing others the creativity to succeed by making their own decisions Possess excellent communication skills in both written and verbal form Managing the Environment: Oversee all levels of customer service by setting daily goals and expectations to create a positive store environment Exhibit excellent floor presence by training and coaching the store team on customer service, standards, product placement and time management Achieve Company-average mystery shop results by uphold the Company's customer service standard Operations: Perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures Achieve the store stock loss goals by overseeing adherence to loss prevention practices Assist in upholding Company Health & Safety regulations at all times in order to protect employees and customers against accidents and incidents Merchandising & Display: Manage aspects of the assigned department in collaboration with the Department Manager (if applicable) or Visual Merchandising Manager with regard to: training, shipment placement, markdowns, transfers, merchandising and store standards Understand and interpret current fashion trends in local markets in order to generate creative solutions Take an active role in ensuring floor sets for the department are well organised and scheduled appropriately Commercial Awareness: Maximise departmental sales through analytical and creative management of merchandise from receipt to sales Utilise Company reports to react to trends and drive business Stay abreast of current trends and have a sound knowledge of customer profile by keeping up to date with external influences i.e. media and local community Manage stock levels appropriately (taking into consideration the store environment) through the understanding of relevant reports and market trends Demonstrate entrepreneurial skills to achieve and exceed store targets What You'll Need Experience in a management role working in a fast paced, high volume fashion retail environment Demonstrates strong operational skills An understanding of the Urban Outfitters culture and its appeal to the local market Ability to drive sales through excellent service, strong visual presentation, and a full understanding of the business The Perks Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing: Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts: Up to 40% employee discount at all URBN Brands Travel: Season ticket loan for eligible employees Cycle to work scheme for eligible employees Continued Development: We offer structured support within the business alongside continued learning and development Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Jul 04, 2025
Full time
Location This position is located at Westfield Stratford City, London E201EP United Kingdom Role Summary The main objective of this role is to support store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters "Peers Training Peers" philosophy. What You'll Be Doing People: Ability to recruit, motivate, develop and lead a team Manage aspects of performance development within the department team (Performance Appraisals, Individual Development Plans, Coaching and Counseling and Disciplinary actions) Recognise and develop talented individuals for advancement and growth within the organisation Uphold Company standards and act as a positive role model to others Leadership & Communication: Model the way by inspiring, motivating and encouraging teamwork Conduct productive daily meetings to ensure that goals are met Effectively delegate projects while at the same time allowing others the creativity to succeed by making their own decisions Possess excellent communication skills in both written and verbal form Managing the Environment: Oversee all levels of customer service by setting daily goals and expectations to create a positive store environment Exhibit excellent floor presence by training and coaching the store team on customer service, standards, product placement and time management Achieve Company-average mystery shop results by uphold the Company's customer service standard Operations: Perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures Achieve the store stock loss goals by overseeing adherence to loss prevention practices Assist in upholding Company Health & Safety regulations at all times in order to protect employees and customers against accidents and incidents Merchandising & Display: Manage aspects of the assigned department in collaboration with the Department Manager (if applicable) or Visual Merchandising Manager with regard to: training, shipment placement, markdowns, transfers, merchandising and store standards Understand and interpret current fashion trends in local markets in order to generate creative solutions Take an active role in ensuring floor sets for the department are well organised and scheduled appropriately Commercial Awareness: Maximise departmental sales through analytical and creative management of merchandise from receipt to sales Utilise Company reports to react to trends and drive business Stay abreast of current trends and have a sound knowledge of customer profile by keeping up to date with external influences i.e. media and local community Manage stock levels appropriately (taking into consideration the store environment) through the understanding of relevant reports and market trends Demonstrate entrepreneurial skills to achieve and exceed store targets What You'll Need Experience in a management role working in a fast paced, high volume fashion retail environment Demonstrates strong operational skills An understanding of the Urban Outfitters culture and its appeal to the local market Ability to drive sales through excellent service, strong visual presentation, and a full understanding of the business The Perks Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing: Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts: Up to 40% employee discount at all URBN Brands Travel: Season ticket loan for eligible employees Cycle to work scheme for eligible employees Continued Development: We offer structured support within the business alongside continued learning and development Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Commercial Manager - 100m High-Rise Residential Scheme Location: St Johns Wood Start: ASAP (project on site from September) We're working with a leading developer to recruit a Commercial Manager (Commercial Lead) for a new-build, high-rise residential development in London. The scheme has a construction value of around 100m and includes a mix of high-spec private apartments, affordable housing units, and some ground floor commercial space. This is a great opportunity to join the project at a very early stage - design and procurement are progressing now, with construction works due to start on site in September 2025. The role You'll be taking full commercial responsibility for the project, managing a small team of surveyors and working closely with the wider delivery team. Key aspects include: Managing procurement and subcontractor packages Overseeing cost planning, reporting, and change control Working with the client and internal teams on budget and programme targets Managing risk and ensuring commercial processes are followed throughout Mentoring and supporting junior surveyors on the team Leading monthly reporting, CVRs, and final accounts What we're looking for Previous experience in a Commercial Lead role on similar scale projects Strong background in residential-led construction Comfortable running projects 70m+ in value Confident managing teams and dealing with clients/stakeholders Solid working knowledge of JCT contracts This is a key role on a flagship scheme, offering long-term opportunity with a well-established contractor that has a strong presence across London.
Jul 04, 2025
Full time
Commercial Manager - 100m High-Rise Residential Scheme Location: St Johns Wood Start: ASAP (project on site from September) We're working with a leading developer to recruit a Commercial Manager (Commercial Lead) for a new-build, high-rise residential development in London. The scheme has a construction value of around 100m and includes a mix of high-spec private apartments, affordable housing units, and some ground floor commercial space. This is a great opportunity to join the project at a very early stage - design and procurement are progressing now, with construction works due to start on site in September 2025. The role You'll be taking full commercial responsibility for the project, managing a small team of surveyors and working closely with the wider delivery team. Key aspects include: Managing procurement and subcontractor packages Overseeing cost planning, reporting, and change control Working with the client and internal teams on budget and programme targets Managing risk and ensuring commercial processes are followed throughout Mentoring and supporting junior surveyors on the team Leading monthly reporting, CVRs, and final accounts What we're looking for Previous experience in a Commercial Lead role on similar scale projects Strong background in residential-led construction Comfortable running projects 70m+ in value Confident managing teams and dealing with clients/stakeholders Solid working knowledge of JCT contracts This is a key role on a flagship scheme, offering long-term opportunity with a well-established contractor that has a strong presence across London.
Retail Floor Supervisor - London (Full Time) Job Description Posted Friday, June 27, 2025 at 4:00 AM Who We Are Talize is a proudly Canadian owned and operated for-profit thrift retailer. At Talize, we aspire to challenge boundaries and make fashion sustainable, unique, and affordable - we recognize the importance of shopping sustainably. We are passionate about sustainable fashion because we know we are helping the planet at the same time as providing our customers with amazing value! That means offering unbeatable prices on brand names, designer fashions, accessories, leather goods, footwear, housewares, book, toys and more - all while contributing to the health and sustainability of our planet. At Talize, you will be serving the community by helping them lead a more sustainable lifestyle. A place with unlimited opportunities to learn and grow while unleashing your highest potential each day. You will be part of a "people and customer first" culture; a workplace that is fun, fast paced, collaborative, diverse and inclusive. We provide a productive work environment, where every perspective is valued. Talize also takes a holistic approach for providing great benefits and rewarding employees. Who You Are The ideal candidate is proactive, agile, and business savvy individual who is committed to getting better everyday. You are a passionate influencer with strong communication skills, who is open to giving and receiving feedback. You are customer-centric with an ability to act as a mentor amongst your peers. Of course, you also deliver consistent results by aligning yourself with Talize's values. The Role As a Retail Floor Supervisor, you hold a leadership position at the forefront of store operations. Your primary responsibility is to oversee and optimize the entire retail floor, ensuring a seamless and positive customer experience. Leading by example, you manage and motivate a team of associates, delegate tasks, and set performance expectations. Your role involves strategic visual merchandising, inventory management, and implementing sales strategies to achieve targets. Additionally, you liaise with retail floor supervisor, coordinate staff schedules, and address customer concerns. With a focus on driving sales, maintaining a well-organized and inviting store environment, and fostering a collaborative team atmosphere, you play a crucial role in the overall success and profitability of the retail establishment. Duties and Responsibilities Departmental Duties Regularly complete floor walks to determine priorities and delegate tasks to team members in morning meetings and throughout the day. Responsible to complete the assigned zone responsibilities. Accurately handle all register transactions including exchanges, refunds, cancellations, tax exemption, etc. Promptly provide pricing verification for merchandise when tags are missing or when a price is in question at the register. Ensure that all customer needs are addressed, such as: answering customer inquiries, solving customer complaints, and processing customer transactions in a timely manner. Oversee the register areas and the retail floor to ensure they are stocked, and merchandise is properly sorted. Plan, create and execute weekly schedules for the retail department. Responsible for the handling, reconciliation and security of all store funds. Accurate and timely completion of administrative duties. Direct the retail floor team in the preparation and execution of sales days. Leadership Oversee the general operation of the Retail Sales Floor, make decisions and take reasonable action. Responsible for the selection, screening, interviewing, hiring, and onboarding of Retail Floor Team Members. Train Retail Floor Supervisors and Retail Floor Team Members on point of sale operations, customer service, merchandising, loss prevention, company policies and recovery duties - among other tasks. Collaborate as an integral part of the management team by providing support, attending meetings, and sharing information. Employee Relations Provide direction to Retail Floor Team regarding company policies and procedures. Recognize and report policy infractions to the Assistant General Manager and Human Resources. Conduct and participate in all performance management meetings. Responsible for on-going performance assessment conversation against set goals. Assist in the implementation of employee recognition programs and events. Health and Safety Confirm that all register areas, the retail floor, fitting rooms, and washrooms are organized and clean in accordance to company housekeeping standards. Take precautionary measures and follow company guidelines against external and internal theft. Take appropriate action when external and internal theft occurs. Provide a safe workplace environment by identifying and properly removing any hazards and reporting hazards to the Assistant General Manager and Joint Health and Safety Committee. Manage all workplace accidents, complete and submit proper documentation in a timely manner and inform the JHSC, Assistant General Manager and Human Resources. Other Duties Maintain professionalism while communicating with peers, managers and customers. Collaborate with store management to ensure operations and production work as a team toward the same goals - this may include sharing some responsibilities between the two departments. Responsible for opening and closing the store. Perform additional job-related duties as requested by the Assistant General Manager. Core Competencies Leadership: inspiring and guiding a team to achieve objectives and motivating individuals to perform at their best. Conflict Resolution: the capacity to manage and resolve conflicts within the team or organization. Decision-Making: making informed decisions by considering various factors and potential consequences. Strategic Thinking: developing and executing plans to achieve long-term organizational goals. Project Management: effectively planning, executing, and monitoring projects to ensure they are completed on time and within budget. Delegation: assigning tasks and responsibilities to team members based on their strengths and skills. Coaching and Mentoring: helping team members develop their skills and reach their full potential. Performance Management: providing constructive feedback, setting goals, and evaluating employee performance. Financial Acumen: understanding budgets and financial performance metrics. Change Management: guiding teams through organizational changes and helping them adapt to new processes or strategies. Education, Experience and Requirements 4+ years of experience working in retail. 3+ years of managerial experience in a high volume fast-paced environment. Previous work in a thrift retail environment is considered an asset. You are required to have open availability which includes evenings, weekends and holidays. Valid Drivers License and Abstract preferred (not required) Physical Requirements and Work Environment Ability to stand and walk for the duration of shift. Constant bending, reaching, and using hands for repetitive actions. Lifting and carrying items up to 50lbs without assistance throughout shift. Pushing and pulling merchandise containers on wheels weighing up to 500lbs. Exposure to dust - all of designated shift, periodic temperature fluctuations and noise levels. Interaction with customers, clients and the public at large. Talize is an equal opportunity employer and is committed to fostering an inclusive and accessible environment, where all Team Members and customers feel valued, respected, and supported. We thank you for your interest in employment opportunities at Talize. Please note, only the candidates who are selected for an interview will be contacted. Talize welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Jul 04, 2025
Full time
Retail Floor Supervisor - London (Full Time) Job Description Posted Friday, June 27, 2025 at 4:00 AM Who We Are Talize is a proudly Canadian owned and operated for-profit thrift retailer. At Talize, we aspire to challenge boundaries and make fashion sustainable, unique, and affordable - we recognize the importance of shopping sustainably. We are passionate about sustainable fashion because we know we are helping the planet at the same time as providing our customers with amazing value! That means offering unbeatable prices on brand names, designer fashions, accessories, leather goods, footwear, housewares, book, toys and more - all while contributing to the health and sustainability of our planet. At Talize, you will be serving the community by helping them lead a more sustainable lifestyle. A place with unlimited opportunities to learn and grow while unleashing your highest potential each day. You will be part of a "people and customer first" culture; a workplace that is fun, fast paced, collaborative, diverse and inclusive. We provide a productive work environment, where every perspective is valued. Talize also takes a holistic approach for providing great benefits and rewarding employees. Who You Are The ideal candidate is proactive, agile, and business savvy individual who is committed to getting better everyday. You are a passionate influencer with strong communication skills, who is open to giving and receiving feedback. You are customer-centric with an ability to act as a mentor amongst your peers. Of course, you also deliver consistent results by aligning yourself with Talize's values. The Role As a Retail Floor Supervisor, you hold a leadership position at the forefront of store operations. Your primary responsibility is to oversee and optimize the entire retail floor, ensuring a seamless and positive customer experience. Leading by example, you manage and motivate a team of associates, delegate tasks, and set performance expectations. Your role involves strategic visual merchandising, inventory management, and implementing sales strategies to achieve targets. Additionally, you liaise with retail floor supervisor, coordinate staff schedules, and address customer concerns. With a focus on driving sales, maintaining a well-organized and inviting store environment, and fostering a collaborative team atmosphere, you play a crucial role in the overall success and profitability of the retail establishment. Duties and Responsibilities Departmental Duties Regularly complete floor walks to determine priorities and delegate tasks to team members in morning meetings and throughout the day. Responsible to complete the assigned zone responsibilities. Accurately handle all register transactions including exchanges, refunds, cancellations, tax exemption, etc. Promptly provide pricing verification for merchandise when tags are missing or when a price is in question at the register. Ensure that all customer needs are addressed, such as: answering customer inquiries, solving customer complaints, and processing customer transactions in a timely manner. Oversee the register areas and the retail floor to ensure they are stocked, and merchandise is properly sorted. Plan, create and execute weekly schedules for the retail department. Responsible for the handling, reconciliation and security of all store funds. Accurate and timely completion of administrative duties. Direct the retail floor team in the preparation and execution of sales days. Leadership Oversee the general operation of the Retail Sales Floor, make decisions and take reasonable action. Responsible for the selection, screening, interviewing, hiring, and onboarding of Retail Floor Team Members. Train Retail Floor Supervisors and Retail Floor Team Members on point of sale operations, customer service, merchandising, loss prevention, company policies and recovery duties - among other tasks. Collaborate as an integral part of the management team by providing support, attending meetings, and sharing information. Employee Relations Provide direction to Retail Floor Team regarding company policies and procedures. Recognize and report policy infractions to the Assistant General Manager and Human Resources. Conduct and participate in all performance management meetings. Responsible for on-going performance assessment conversation against set goals. Assist in the implementation of employee recognition programs and events. Health and Safety Confirm that all register areas, the retail floor, fitting rooms, and washrooms are organized and clean in accordance to company housekeeping standards. Take precautionary measures and follow company guidelines against external and internal theft. Take appropriate action when external and internal theft occurs. Provide a safe workplace environment by identifying and properly removing any hazards and reporting hazards to the Assistant General Manager and Joint Health and Safety Committee. Manage all workplace accidents, complete and submit proper documentation in a timely manner and inform the JHSC, Assistant General Manager and Human Resources. Other Duties Maintain professionalism while communicating with peers, managers and customers. Collaborate with store management to ensure operations and production work as a team toward the same goals - this may include sharing some responsibilities between the two departments. Responsible for opening and closing the store. Perform additional job-related duties as requested by the Assistant General Manager. Core Competencies Leadership: inspiring and guiding a team to achieve objectives and motivating individuals to perform at their best. Conflict Resolution: the capacity to manage and resolve conflicts within the team or organization. Decision-Making: making informed decisions by considering various factors and potential consequences. Strategic Thinking: developing and executing plans to achieve long-term organizational goals. Project Management: effectively planning, executing, and monitoring projects to ensure they are completed on time and within budget. Delegation: assigning tasks and responsibilities to team members based on their strengths and skills. Coaching and Mentoring: helping team members develop their skills and reach their full potential. Performance Management: providing constructive feedback, setting goals, and evaluating employee performance. Financial Acumen: understanding budgets and financial performance metrics. Change Management: guiding teams through organizational changes and helping them adapt to new processes or strategies. Education, Experience and Requirements 4+ years of experience working in retail. 3+ years of managerial experience in a high volume fast-paced environment. Previous work in a thrift retail environment is considered an asset. You are required to have open availability which includes evenings, weekends and holidays. Valid Drivers License and Abstract preferred (not required) Physical Requirements and Work Environment Ability to stand and walk for the duration of shift. Constant bending, reaching, and using hands for repetitive actions. Lifting and carrying items up to 50lbs without assistance throughout shift. Pushing and pulling merchandise containers on wheels weighing up to 500lbs. Exposure to dust - all of designated shift, periodic temperature fluctuations and noise levels. Interaction with customers, clients and the public at large. Talize is an equal opportunity employer and is committed to fostering an inclusive and accessible environment, where all Team Members and customers feel valued, respected, and supported. We thank you for your interest in employment opportunities at Talize. Please note, only the candidates who are selected for an interview will be contacted. Talize welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Shift Manager to join our growing business. As Shift Manager you will support the management team to deliver consistent results and be the best place to shop and work. You will be recruited as a Retail Assistant and receive a £2 supplement for every hour that you shift manage the store. Key responsibilities include: Maximise profit: Have a clear focus on delivering great availability for your customers. Play an active role in your store to "sell a £1 & save a £1" to help drive sales. Deliver on all agreed actions set for you by your line manager. Engage, develop & retain great people: Proactively support and work with the Talking Shop Rep in your store. Support team engagement in your store. Play a part in creating an inclusive culture where everyone can be their best. Take a proactive approach to personal development and share your own knowledge to support up-skilling the team. Doing the right processes and doing them right: Complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees. A positive approach to service, both in store and at the doorstep always aiming to be the best place to shop. Follow and implement all cash handling and security policies & processes. Play your part in providing the best digital service through implementing all "One Best Way" processes. Leadership: Your leadership approach should be at the heart of everything you do, to get the best from your team to give the best to our customers: Love your customers by being approachable. Look after our own by being respectful. Work together by being enthusiastic. Hate waste by taking action. Care about the business and our people by being considerate. Required skills & experience: Proven experience in a retail management or supervisory role. Communicates effectively with every colleague to deliver store tasks first time, every time. Plans and organises the shift, using every member of the team. Provides balanced feedback when needed to improve the performance of every colleague. Sets the pace of the team, when on shift, by being hands on to deliver a great store. What We Offer: 15% discount in all Iceland and The Food Warehouse stores. 28 days holiday (including Bank Holidays). Christmas vouchers - increasing with length of service. Refer a Friend scheme. Christmas saving schemes. Long service awards. Option to join a healthcare plan. Grocery Aid for free and confidential financial, emotional and practical support. Clear career pathways with opportunities for development and progression. A supportive and inclusive work environment. Apply now to join the team and start your Iceland story!
Jul 04, 2025
Full time
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Shift Manager to join our growing business. As Shift Manager you will support the management team to deliver consistent results and be the best place to shop and work. You will be recruited as a Retail Assistant and receive a £2 supplement for every hour that you shift manage the store. Key responsibilities include: Maximise profit: Have a clear focus on delivering great availability for your customers. Play an active role in your store to "sell a £1 & save a £1" to help drive sales. Deliver on all agreed actions set for you by your line manager. Engage, develop & retain great people: Proactively support and work with the Talking Shop Rep in your store. Support team engagement in your store. Play a part in creating an inclusive culture where everyone can be their best. Take a proactive approach to personal development and share your own knowledge to support up-skilling the team. Doing the right processes and doing them right: Complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees. A positive approach to service, both in store and at the doorstep always aiming to be the best place to shop. Follow and implement all cash handling and security policies & processes. Play your part in providing the best digital service through implementing all "One Best Way" processes. Leadership: Your leadership approach should be at the heart of everything you do, to get the best from your team to give the best to our customers: Love your customers by being approachable. Look after our own by being respectful. Work together by being enthusiastic. Hate waste by taking action. Care about the business and our people by being considerate. Required skills & experience: Proven experience in a retail management or supervisory role. Communicates effectively with every colleague to deliver store tasks first time, every time. Plans and organises the shift, using every member of the team. Provides balanced feedback when needed to improve the performance of every colleague. Sets the pace of the team, when on shift, by being hands on to deliver a great store. What We Offer: 15% discount in all Iceland and The Food Warehouse stores. 28 days holiday (including Bank Holidays). Christmas vouchers - increasing with length of service. Refer a Friend scheme. Christmas saving schemes. Long service awards. Option to join a healthcare plan. Grocery Aid for free and confidential financial, emotional and practical support. Clear career pathways with opportunities for development and progression. A supportive and inclusive work environment. Apply now to join the team and start your Iceland story!
Part Time Seasonal Sales Assistant Location: Appley Bridge, Wigan Workdays: Thursday, Friday and Saturday Hours: 18 - 24 per week Salary: £12.21 per hour About Our Client Our client has always followed the ethos that local is best and nowhere is that truer than in their legacy! A family-owned UK business for more than 30 years, their desire to give customers a warm family-friendly experience is truly at the heart of their company. The Role Working on shop floor, the Seasonal Sales Assistant will be a strong presence to customers looking to spend on high ticket items, primarily garden furniture and during the winter months, Artificial Christmas Trees. Responsibilities: Engage with customers in a friendly and professional manner to understand their needs and provide product advice. Sell garden furniture during the spring/summer season, including explaining features, demonstrating functionality, and assisting with product selection. Transition to selling Artificial Christmas Trees and seasonal décor during the autumn/winter period. Assist with the setup, maintenance, and takedown of indoor and outdoor displays and promotional areas. Ensure the sales area is clean, tidy, and well-stocked at all times. Assemble furniture and Artificial Christmas Trees for display purposes and assist customers with loading items into their vehicles when needed. Operate the till and handle transactions accurately, including cash, card, and returns. Monitor stock levels and report low stock or customer requests to Supervisors. Stay informed about current promotions and product information to assist with upselling and cross-selling. Support with other general retail duties as required by the Supervisor or Store Manager. Essential Requirements: Proven experience in a customer-facing retail or sales role. Excellent interpersonal and communication skills. Confident and proactive sales approach with the ability to upsell and advise customers. Availability to work flexible hours, including weekends and bank holidays, especially during peak trading periods. Physically fit and able to safely lift, move and assemble heavy items (e.g. garden furniture, display stock). Ability to work both independently and as part of a small team. A positive, approachable and professional manner with a strong focus on customer service. Reliable, punctual, and well-organised. Basic numeracy skills and familiarity with handling cash/card payments and using tills. Comfortable with learning product features and demonstrating items to customers. Benefits Our client offers an excellent working environment with enthusiastic colleagues who get along well, co-operate with each other and who are all passionate about the company and the products it sells. The working climate is informal, but they work hard. A dynamic working environment where innovative ideas or new technological solutions to overcome challenges or boost efficiency are always met with enthusiasm. Benefits include: 20% staff discount at our client and at their sister company Staff discounts in the Garden Centre Café along with other in-store concessions including The Works, Mountain Warehouse, Edinburgh Woolen Mill, Maiden Head Aquatics and Pavers Shoes Free electric vehicle charging 20 days holiday, plus Bank Holidays
Jul 04, 2025
Full time
Part Time Seasonal Sales Assistant Location: Appley Bridge, Wigan Workdays: Thursday, Friday and Saturday Hours: 18 - 24 per week Salary: £12.21 per hour About Our Client Our client has always followed the ethos that local is best and nowhere is that truer than in their legacy! A family-owned UK business for more than 30 years, their desire to give customers a warm family-friendly experience is truly at the heart of their company. The Role Working on shop floor, the Seasonal Sales Assistant will be a strong presence to customers looking to spend on high ticket items, primarily garden furniture and during the winter months, Artificial Christmas Trees. Responsibilities: Engage with customers in a friendly and professional manner to understand their needs and provide product advice. Sell garden furniture during the spring/summer season, including explaining features, demonstrating functionality, and assisting with product selection. Transition to selling Artificial Christmas Trees and seasonal décor during the autumn/winter period. Assist with the setup, maintenance, and takedown of indoor and outdoor displays and promotional areas. Ensure the sales area is clean, tidy, and well-stocked at all times. Assemble furniture and Artificial Christmas Trees for display purposes and assist customers with loading items into their vehicles when needed. Operate the till and handle transactions accurately, including cash, card, and returns. Monitor stock levels and report low stock or customer requests to Supervisors. Stay informed about current promotions and product information to assist with upselling and cross-selling. Support with other general retail duties as required by the Supervisor or Store Manager. Essential Requirements: Proven experience in a customer-facing retail or sales role. Excellent interpersonal and communication skills. Confident and proactive sales approach with the ability to upsell and advise customers. Availability to work flexible hours, including weekends and bank holidays, especially during peak trading periods. Physically fit and able to safely lift, move and assemble heavy items (e.g. garden furniture, display stock). Ability to work both independently and as part of a small team. A positive, approachable and professional manner with a strong focus on customer service. Reliable, punctual, and well-organised. Basic numeracy skills and familiarity with handling cash/card payments and using tills. Comfortable with learning product features and demonstrating items to customers. Benefits Our client offers an excellent working environment with enthusiastic colleagues who get along well, co-operate with each other and who are all passionate about the company and the products it sells. The working climate is informal, but they work hard. A dynamic working environment where innovative ideas or new technological solutions to overcome challenges or boost efficiency are always met with enthusiasm. Benefits include: 20% staff discount at our client and at their sister company Staff discounts in the Garden Centre Café along with other in-store concessions including The Works, Mountain Warehouse, Edinburgh Woolen Mill, Maiden Head Aquatics and Pavers Shoes Free electric vehicle charging 20 days holiday, plus Bank Holidays
Location This position is located at 16 College Lane, Liverpool, Merseyside, L1 3DS United Kingdom Role Summary To achieve the Anthropologie mission of creating an 'unimagined store experience' by developing a store culture that fosters creativity, and inspires both the store team, and the customer. To set and achieve strategic short and long-term goals applying a forward thinking and Omni channel approach to the retail experience. Oversee and assume ultimate accountability for store operations, sales, service, product presentation, visual merchandising, profitability and loss prevention) whilst maintaining a strong focus on all areas of employee development and succession. Participate in building community relationships that directly reflect the Anthropologie culture. What You'll Be Doing People Strategically recruit, train and develop managers to increase the day to day productivity of the business Assist with the development of the Management team to ensure that succession planning is in place for individuals and the future growth of the business Manage, all aspects of performance development (Performance Appraisals, Individual development Plans, Coaching, Counselling and Disciplinary actions) for a productive, inspired and successful workforce Uphold Company standards and act as a strong leader, mentor and positive role model to the team Leadership and Communication: Lead by example and inspire a shared vision by communicating store and company goals Lead change and innovation supporting new ideas and initiatives to evolve the retail experience for the customer; drive sales and provide a unique store experience. Responsible for the roll-out of all new training and operational initiatives Possess excellent communication skills in both written and verbal form Manage and motivate the store teams to achieve an unimagined level of customer care Challenge and inspire the team to elevate every aspect of the store experience through service, merchandising, and display to create a compelling atmosphere for the customer Managing the Environment Coach and empower the management team to take the initiative as leaders Oversee all levels of customer service and operations to ensure a positive store environment Exhibit excellent floor presence by leading by example, training and coaching Partner with the Visual Manager to effectively plan all Visual moves, ensuring any shop floor based work is carried out efficiently, and with minimal impact on the customer experience Operations: Conduct walkthroughs with the Visual Manager and store management team on a regular basis, with constructive feedback and obtainable goals Lead the team to perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures Achieve the store stock loss goals Develop and implement a functional shipment processing system to facilitate new merchandise being placed promptly, ensuring the sales floor is fully replenished, and product standards adhered to Possess excellent organizational skills and have the ability to plan, organize and execute projects by priority Assume total accountability for store Health & Safety by overseeing and upholding Company procedures always to protect employees and Customers against accidents and incidents Merchandising and Display: Collaborate with the Visual Manager and team to strike the balance in creating an inspirational but highly commercial shopping environment whilst assuming accountability for the stores profitability. Facilitate communication between the Retail and Visual teams to enhance the store environment and efficiently execute all merchandising projects in a timely manner Coach team to understand and interpret current fashion trends in local markets and to generate creative solutions appropriate for the Anthropologie customer Commercial Awareness: Maximise store sales and manage stock levels appropriately through analysing relevant reports, reviewing market trends and creative management of merchandise from receipt to sales Exhibit a sound understanding of the stores profitability, and guide team members to utilize Company reports to react to trends and drive business Stay abreast of current trends, brand specific social media and have a sound knowledge of customer profile by keeping up to date with external influences i.e. media and local community Demonstrate entrepreneurial skills to achieve and exceed store targets What You'll Need Experience in a senior management role, working in a fast paced but highly creative and customer focused retail environment Ability to positively impact results in sales, payroll and stock loss Proven record of developing a Management team and talented individuals Can demonstrate the ability to identify problems and implement creative solutions (back of house, scheduling, organization) An appreciation and understanding of the Anthropologie culture and its appeal in the market The Perks Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing: Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts: Up to 40% employee discount at all URBN Brands Travel: Season ticket loan for eligible employees Cycle to work scheme for eligible employees Continued Development: We offer structured support within the business alongside continued learning and development Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Jul 04, 2025
Full time
Location This position is located at 16 College Lane, Liverpool, Merseyside, L1 3DS United Kingdom Role Summary To achieve the Anthropologie mission of creating an 'unimagined store experience' by developing a store culture that fosters creativity, and inspires both the store team, and the customer. To set and achieve strategic short and long-term goals applying a forward thinking and Omni channel approach to the retail experience. Oversee and assume ultimate accountability for store operations, sales, service, product presentation, visual merchandising, profitability and loss prevention) whilst maintaining a strong focus on all areas of employee development and succession. Participate in building community relationships that directly reflect the Anthropologie culture. What You'll Be Doing People Strategically recruit, train and develop managers to increase the day to day productivity of the business Assist with the development of the Management team to ensure that succession planning is in place for individuals and the future growth of the business Manage, all aspects of performance development (Performance Appraisals, Individual development Plans, Coaching, Counselling and Disciplinary actions) for a productive, inspired and successful workforce Uphold Company standards and act as a strong leader, mentor and positive role model to the team Leadership and Communication: Lead by example and inspire a shared vision by communicating store and company goals Lead change and innovation supporting new ideas and initiatives to evolve the retail experience for the customer; drive sales and provide a unique store experience. Responsible for the roll-out of all new training and operational initiatives Possess excellent communication skills in both written and verbal form Manage and motivate the store teams to achieve an unimagined level of customer care Challenge and inspire the team to elevate every aspect of the store experience through service, merchandising, and display to create a compelling atmosphere for the customer Managing the Environment Coach and empower the management team to take the initiative as leaders Oversee all levels of customer service and operations to ensure a positive store environment Exhibit excellent floor presence by leading by example, training and coaching Partner with the Visual Manager to effectively plan all Visual moves, ensuring any shop floor based work is carried out efficiently, and with minimal impact on the customer experience Operations: Conduct walkthroughs with the Visual Manager and store management team on a regular basis, with constructive feedback and obtainable goals Lead the team to perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures Achieve the store stock loss goals Develop and implement a functional shipment processing system to facilitate new merchandise being placed promptly, ensuring the sales floor is fully replenished, and product standards adhered to Possess excellent organizational skills and have the ability to plan, organize and execute projects by priority Assume total accountability for store Health & Safety by overseeing and upholding Company procedures always to protect employees and Customers against accidents and incidents Merchandising and Display: Collaborate with the Visual Manager and team to strike the balance in creating an inspirational but highly commercial shopping environment whilst assuming accountability for the stores profitability. Facilitate communication between the Retail and Visual teams to enhance the store environment and efficiently execute all merchandising projects in a timely manner Coach team to understand and interpret current fashion trends in local markets and to generate creative solutions appropriate for the Anthropologie customer Commercial Awareness: Maximise store sales and manage stock levels appropriately through analysing relevant reports, reviewing market trends and creative management of merchandise from receipt to sales Exhibit a sound understanding of the stores profitability, and guide team members to utilize Company reports to react to trends and drive business Stay abreast of current trends, brand specific social media and have a sound knowledge of customer profile by keeping up to date with external influences i.e. media and local community Demonstrate entrepreneurial skills to achieve and exceed store targets What You'll Need Experience in a senior management role, working in a fast paced but highly creative and customer focused retail environment Ability to positively impact results in sales, payroll and stock loss Proven record of developing a Management team and talented individuals Can demonstrate the ability to identify problems and implement creative solutions (back of house, scheduling, organization) An appreciation and understanding of the Anthropologie culture and its appeal in the market The Perks Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing: Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts: Up to 40% employee discount at all URBN Brands Travel: Season ticket loan for eligible employees Cycle to work scheme for eligible employees Continued Development: We offer structured support within the business alongside continued learning and development Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Montgomery Group are excited to present an exceptional opportunity for an enthusiastic German speaking Commercial Executive. Following the success of the Independent Hotel Show in London and Amsterdam, we launched into Munich in 2024. Montgomery Group are now looking to grow the London Head office team to accommodate expansion plans we have for the portfolio. The Independent Hotel Show is a highly focused business event dedicated to hotel owners, general managers, and top-tier professionals within the realm of luxury and boutique hotels, striving to deliver a guest experience above and beyond that of the typical trade show. We are looking to expand and grow the portfolio of events. Our event in Munich is the premier platform for suppliers across the hotel supply chain, engaging and inspiring a targeted audience of hoteliers from the DACH region. THE POSITION & KEY RESPONSIBILITIES The position requires you to be fully immersed in the industry, enabling you to create relationships and opportunities for all participating in and attending the event. We curate the exhibition, aesthetics, and content with an aim to fulfill and delight the audience. Our visitors attend, not only to source great products from exhibitors and partners, but to learn, network with their community and enjoy an inspired experience. You will be integrated into the team selling event space and sponsorship to customers/partners over the telephone and face to face. Given the international scope for the portfolio there will be numerous opportunities to travel to competitor events and client meetings. You will support the Event Manager with accurate floorplan management and ensure the CRM is always up to date. Your close relationship with the show team, including Operations, Marketing and Project coordinators will develop the event. By attending industry networking events and competitor events you will be able to identify commercial opportunities, gain industry feedback and increase your sector knowledge. PERSONAL ATTRIBUTES A high regard for their personal brand. Proud to serve the industry. Willing to continually improve. Always looking for an opportunity. An approachable team player who can work on your own initiative and collaborate with colleagues. Ability to deliver under pressure. COMPETENCIES Fluent in both German and English (written and spoken) would be highly beneficial. Willingness to travel within Germany on a frequent basis. A strong affinity with the hotel industry is preferable. Excellent organisational skills, with an ability to prioritise tasks and manage workload. Performance driven: a desire to achieve goals and attain commercial success. Eager to learn and develop your commercial skills. Self-motivated. Great written and verbal communication skills. Personable, enthusiastic with a can do, will do attitude - a real team player. Sociable person, who is happy to attend industry networking events representing the Company. Montgomery Group is a well-established, ethical, collaborative and empowering company. We are driven to maximise each and every employee's potential through empowerment, collaboration and adopting a growth mindset resulting in high performing, tight knit teams who relish coming to work. We are performance led with a strong focus on growth. Importantly, we are purpose-driven, adhere to our values no matter what, and as a family business care about the people and communities that we serve. At Montgomery your achievements will be recognised and celebrated. The central London, dog friendly offices are close to Oxford Street & Marylebone High Street with access to the private gardens of Manchester Square. Hybrid working is offered to all applicants with a minimum of at least 3 days in the office. Core hours are 9-5pm, flexibility outside these hours will be required to suit the needs of the business. We are an equal opportunity employer and are committed to diversity. We welcome applications from candidates with disabilities, providing they meet the minimum requirements of the job role. Sadly, the office building is currently not wheelchair friendly. At Montgomery Group we recognise that women are less likely than men to apply for a role if they do not have experience in all the areas mentioned in the job description. The list above is indicative; we would still welcome your application even if you feel you don't have experience in all the listed areas but think that you could do the job. We understand the benefits of using AI in work. But if you are thinking of using it to submit an application, or during the recruitment process, we ask you to think about what value it adds. AI tools lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice. OUR PURPOSE: To serve our world, nurturing relationships and developing opportunities. OUR VISION: To be our communities' long-term strategic partner throughout the year, creating opportunities for them to connect, transact and engage with the right people to achieve success. OUR VALUES: Ethically Commercial, Growth Mindset, Embrace Collaboration, Empowerment. BENEFITS: Bi-weekly breakfast. Christmas closing. Company away days. Cycle to work scheme. Dog friendly office. Enhanced maternity & paternity benefits. Enhanced Pension plus 8 x death in service-payment.
Jul 04, 2025
Full time
Montgomery Group are excited to present an exceptional opportunity for an enthusiastic German speaking Commercial Executive. Following the success of the Independent Hotel Show in London and Amsterdam, we launched into Munich in 2024. Montgomery Group are now looking to grow the London Head office team to accommodate expansion plans we have for the portfolio. The Independent Hotel Show is a highly focused business event dedicated to hotel owners, general managers, and top-tier professionals within the realm of luxury and boutique hotels, striving to deliver a guest experience above and beyond that of the typical trade show. We are looking to expand and grow the portfolio of events. Our event in Munich is the premier platform for suppliers across the hotel supply chain, engaging and inspiring a targeted audience of hoteliers from the DACH region. THE POSITION & KEY RESPONSIBILITIES The position requires you to be fully immersed in the industry, enabling you to create relationships and opportunities for all participating in and attending the event. We curate the exhibition, aesthetics, and content with an aim to fulfill and delight the audience. Our visitors attend, not only to source great products from exhibitors and partners, but to learn, network with their community and enjoy an inspired experience. You will be integrated into the team selling event space and sponsorship to customers/partners over the telephone and face to face. Given the international scope for the portfolio there will be numerous opportunities to travel to competitor events and client meetings. You will support the Event Manager with accurate floorplan management and ensure the CRM is always up to date. Your close relationship with the show team, including Operations, Marketing and Project coordinators will develop the event. By attending industry networking events and competitor events you will be able to identify commercial opportunities, gain industry feedback and increase your sector knowledge. PERSONAL ATTRIBUTES A high regard for their personal brand. Proud to serve the industry. Willing to continually improve. Always looking for an opportunity. An approachable team player who can work on your own initiative and collaborate with colleagues. Ability to deliver under pressure. COMPETENCIES Fluent in both German and English (written and spoken) would be highly beneficial. Willingness to travel within Germany on a frequent basis. A strong affinity with the hotel industry is preferable. Excellent organisational skills, with an ability to prioritise tasks and manage workload. Performance driven: a desire to achieve goals and attain commercial success. Eager to learn and develop your commercial skills. Self-motivated. Great written and verbal communication skills. Personable, enthusiastic with a can do, will do attitude - a real team player. Sociable person, who is happy to attend industry networking events representing the Company. Montgomery Group is a well-established, ethical, collaborative and empowering company. We are driven to maximise each and every employee's potential through empowerment, collaboration and adopting a growth mindset resulting in high performing, tight knit teams who relish coming to work. We are performance led with a strong focus on growth. Importantly, we are purpose-driven, adhere to our values no matter what, and as a family business care about the people and communities that we serve. At Montgomery your achievements will be recognised and celebrated. The central London, dog friendly offices are close to Oxford Street & Marylebone High Street with access to the private gardens of Manchester Square. Hybrid working is offered to all applicants with a minimum of at least 3 days in the office. Core hours are 9-5pm, flexibility outside these hours will be required to suit the needs of the business. We are an equal opportunity employer and are committed to diversity. We welcome applications from candidates with disabilities, providing they meet the minimum requirements of the job role. Sadly, the office building is currently not wheelchair friendly. At Montgomery Group we recognise that women are less likely than men to apply for a role if they do not have experience in all the areas mentioned in the job description. The list above is indicative; we would still welcome your application even if you feel you don't have experience in all the listed areas but think that you could do the job. We understand the benefits of using AI in work. But if you are thinking of using it to submit an application, or during the recruitment process, we ask you to think about what value it adds. AI tools lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice. OUR PURPOSE: To serve our world, nurturing relationships and developing opportunities. OUR VISION: To be our communities' long-term strategic partner throughout the year, creating opportunities for them to connect, transact and engage with the right people to achieve success. OUR VALUES: Ethically Commercial, Growth Mindset, Embrace Collaboration, Empowerment. BENEFITS: Bi-weekly breakfast. Christmas closing. Company away days. Cycle to work scheme. Dog friendly office. Enhanced maternity & paternity benefits. Enhanced Pension plus 8 x death in service-payment.
Founded over 20 years ago by three entrepreneurial women with a passion for beautiful, practical and comfortable homes, OKA is more than a furniture and homeware retailer: it is a love affair with living well. We inspire people to confidently create a home that reflects their personality, a space where nothing should be too precious or perfect to be enjoyed with family and friends. British-born, today we have 13 stores across the UK, an established Interior Design and Trade business, a mail-order service and a thriving website. We are currently looking to recruit a full-time Store Manager to support our Retail Team, based at our beautiful store in Marlow, Buckinghamshire. In a pretty Georgian town, just an hour outside of London, sits our Marlow store. At OKA Marlow our customers are able to view our curated collection of large and small OKA pieces showcased in seasonal sets. ABOUT US We know the best work is done by people who enjoy their jobs, so we create a fun and nurturing environment where everyone feels valued and is able to thrive. We are looking for an agile and proactive Store Manager with a positive attitude and entrepreneurial spirit who can help us nurture this company culture. Reporting directly to the UK Retail Director, the Store Manager is responsible for leading the store team in running one of our OKA retail stores. You will assist in the organisation and execution of all daily activities of the store, ensuring the teams deliver the highest possible standards of customer service - both face to face and via phone - in the most efficient and effective manner. You will be responsible for leading and managing a team of store staff and be proactive in motivating them to achieve brand KPIs and objectives. KEY RESPONSIBILITIES Store Operations: Organising and executing all general daily activities and operational requirements of the store Proactively motivating and leading the store teams to exceed targets and KPIs Working with our Visual Merchandising team to update and maintain exceptional standards of store presentation and organisation Working with Business Leads to ensure smooth operations Customer Service: Role-modelling the provision of exceptional customer service to OKA customers Leading the store teams to deliver the highest possible standards of customer service - both face to face and via phone - in the most efficient and effective manner Establishing meaningful, long-term relationships with our customers via clienteling and customer loyalty initiatives People and Culture: Maintaining a key presence on the shopfloor to role model excellent service standards. Recruitment and onboarding of a passionate, dedicated and dynamic retail store team Managing store staffing levels, workload and schedule Managing store team performance and leading them to achieve revenue targets and objectives Provision of training, learning and development and regular performance reviews for your retail store team to support their professional development Creating a culture of recognition within your store team, celebrating achievements and contributing to high levels of morale and employee engagement Responsibility for legal compliance and health and safety Partnering with our Trade, Interior Design and Marketing departments, to provide open and welcoming support with sales, customer queries and hosting a regular schedule of campaigns and events Role-modelling our Company Values and Behaviours OUR VALUES Put the Customer First - provides exceptional internal and external customer service at all touchpoints Be In It Together - approachable, personable, committed to shared success Think Big - creative, innovative, solutions orientated Own It - curious, persistent, drives results Stay Playful - energises others, focuses on positives and opportunities, finds room for spontaneity ABOUT YOU Experienced retail Store Manager with proven track record, ideally gained within a luxury furniture or homeware retail environment Confident communicator with excellent interpersonal skills Natural flair for interiors and store merchandising Experience and enthusiasm for high-end retail environments Extensive selling skills and the ability to motivate others Knowledge of the furniture/home furnishings market preferred Flexible approach to working hours as the sector demands Tenacious, hardworking and reliable Strong leadership, management, and organisational skills A creative, problem-solving spirit Passion for the OKA brand OUR BENEFITS PACKAGE 33 days holiday (including bank holiday entitlement), plus Length of Service increases Day off for your birthday Enhanced Maternity Pay Employee Assistance Programme Eligibility for a discretionary company Bonus Scheme Plus a suite of additional employee benefits including Company pension scheme, life assurance cover, free eye tests, cycle to work scheme, interest free travel loans, social events, wellbeing centre and more.
Jul 04, 2025
Full time
Founded over 20 years ago by three entrepreneurial women with a passion for beautiful, practical and comfortable homes, OKA is more than a furniture and homeware retailer: it is a love affair with living well. We inspire people to confidently create a home that reflects their personality, a space where nothing should be too precious or perfect to be enjoyed with family and friends. British-born, today we have 13 stores across the UK, an established Interior Design and Trade business, a mail-order service and a thriving website. We are currently looking to recruit a full-time Store Manager to support our Retail Team, based at our beautiful store in Marlow, Buckinghamshire. In a pretty Georgian town, just an hour outside of London, sits our Marlow store. At OKA Marlow our customers are able to view our curated collection of large and small OKA pieces showcased in seasonal sets. ABOUT US We know the best work is done by people who enjoy their jobs, so we create a fun and nurturing environment where everyone feels valued and is able to thrive. We are looking for an agile and proactive Store Manager with a positive attitude and entrepreneurial spirit who can help us nurture this company culture. Reporting directly to the UK Retail Director, the Store Manager is responsible for leading the store team in running one of our OKA retail stores. You will assist in the organisation and execution of all daily activities of the store, ensuring the teams deliver the highest possible standards of customer service - both face to face and via phone - in the most efficient and effective manner. You will be responsible for leading and managing a team of store staff and be proactive in motivating them to achieve brand KPIs and objectives. KEY RESPONSIBILITIES Store Operations: Organising and executing all general daily activities and operational requirements of the store Proactively motivating and leading the store teams to exceed targets and KPIs Working with our Visual Merchandising team to update and maintain exceptional standards of store presentation and organisation Working with Business Leads to ensure smooth operations Customer Service: Role-modelling the provision of exceptional customer service to OKA customers Leading the store teams to deliver the highest possible standards of customer service - both face to face and via phone - in the most efficient and effective manner Establishing meaningful, long-term relationships with our customers via clienteling and customer loyalty initiatives People and Culture: Maintaining a key presence on the shopfloor to role model excellent service standards. Recruitment and onboarding of a passionate, dedicated and dynamic retail store team Managing store staffing levels, workload and schedule Managing store team performance and leading them to achieve revenue targets and objectives Provision of training, learning and development and regular performance reviews for your retail store team to support their professional development Creating a culture of recognition within your store team, celebrating achievements and contributing to high levels of morale and employee engagement Responsibility for legal compliance and health and safety Partnering with our Trade, Interior Design and Marketing departments, to provide open and welcoming support with sales, customer queries and hosting a regular schedule of campaigns and events Role-modelling our Company Values and Behaviours OUR VALUES Put the Customer First - provides exceptional internal and external customer service at all touchpoints Be In It Together - approachable, personable, committed to shared success Think Big - creative, innovative, solutions orientated Own It - curious, persistent, drives results Stay Playful - energises others, focuses on positives and opportunities, finds room for spontaneity ABOUT YOU Experienced retail Store Manager with proven track record, ideally gained within a luxury furniture or homeware retail environment Confident communicator with excellent interpersonal skills Natural flair for interiors and store merchandising Experience and enthusiasm for high-end retail environments Extensive selling skills and the ability to motivate others Knowledge of the furniture/home furnishings market preferred Flexible approach to working hours as the sector demands Tenacious, hardworking and reliable Strong leadership, management, and organisational skills A creative, problem-solving spirit Passion for the OKA brand OUR BENEFITS PACKAGE 33 days holiday (including bank holiday entitlement), plus Length of Service increases Day off for your birthday Enhanced Maternity Pay Employee Assistance Programme Eligibility for a discretionary company Bonus Scheme Plus a suite of additional employee benefits including Company pension scheme, life assurance cover, free eye tests, cycle to work scheme, interest free travel loans, social events, wellbeing centre and more.
